Telstra Outage Map

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Daniel Cohen (@Fishman_Dan) reported

    @paul_tooney @Buddha14 An update re: the Kayo. Service was restored, not in time to watch the A-League #BigBlue. Kayo replied to my tweet. I sent a quick e-mail, they responded (fast!) by giving me another free week (25% off) the next bill. Can't say my Foxtel (via Telstra) would have done that.

  • Dare Cøast (@DareCoast) reported

    @xzRich_ iiNet and TPG are dogshit, have had a lot of problems with Telstra but I’m happy with them now

  • Doomy Does (@DoomyDoes) reported

    Hey @Optus and @VodafoneAU, do either of you have any special offers for people bringing over 3 mobiles, mobile broadband and 3 tablets plans. I am sick of the lack of follow through from @Telstra on everything and need to see if I can find a better solution.

  • Daniel Morris (@DanMoz) reported

    @scotto_au @MissFitz72 @Telstra Superloops issue was a Cisco bug but they are patching. Internet is hard obviously. Tbh happy to be away from telstra. Cable was good but at the end 4mb upload was a killer.

  • 💧Jane Saville (@jsaville74) reported

    Australia Day and the Australian internet provider, @Telstra is down again. Service as usual, i.e. poor.

  • 💧Jane Saville (@jsaville74) reported

    How Australian on Australia Day, the Telstra internet is down again! Seems like service as usual, i.e. poor. #StrayaDay

  • Clément Parent (@clementparent_) reported

    Hey @Telstra. My pre-paid plan activation is pending for 10 days now. Any help with this would be appreciated.

  • Scott Owen (@scotto_au) reported

    @MissFitz72 @Telstra Some things never seem to change. I raised a fault, they claim I need an appointment, then get a msg saying no appointment required and they’ll be in touch “soon”. So far nothing...

  • Mark Potten (@MarkPotten) reported

    @telstra yet another day wasted whilst waiting for your engineers to fix what ever your other engineers have done to disconnect our phone and internet services. Phone is now working but no internet.

  • T R (@Tessyy_x) reported

    @Telstra It says there’s an outage in my area and it won’t get fixed until 31st of jan but it’s been working fine today

  • Chris Jones 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wurzelofoz) reported

    @DeanRosario @mattycougar I was very sceptical of the OPTUS deal with the football, however.. I've swapped over, I'm very impressed. For less money than I was spending with Telstra, I get better service, faster speeds + the football.

  • Dc (@caskey7) reported

    @Telstra I’m in Carrara and it’s been down since yesterday morning. No wifi, no Foxtel, no Netflix. My wife at home with our newborn is really enjoying the outage

  • Tracey Fitzpatrick (@MissFitz72) reported

    @scotto_au @Telstra Hardly use it but no phone line either since 18 Jan. In for the same standard of service as last year by the looks of things. 😕

  • LDR2 (@ldrtwo2) reported

    To Telstra I had the worst experience from your technical support team from the Philippines who could not rectify a problem that has occurred only your service to me.Your technical support staff were no help at all to me why do you waste money on overseas people to solve problems

  • SønYa Hughes (@SonYaHughes) reported

    @Telstra Telstra is not even answering their phones for faults. You need to shift your support centres back to Australia so support can understand the infrastructure here. Terrible service - third world at the best.

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