Telstra

Telstra Outage Map

The following outage map shows the most recent areas in Australia where Telstra users have reported their issues and outages. If you are having an issue with Telstra and your location is not listed, make sure to submit a report below.



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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Seb Pearce (@Australianspin) reported

    @amethyst_JOJO @Telstra That’s because Telstra owns all of the infrastructure. When there is an issue they only fix the Telstra stuff quickly in order to help destroy the other companies image. These other companies pay Telstra for the infrastructure but are getting screwed by them.

  • Lyndel Amos (@MTRFitness) reported

    Thanks for nothing @Telstra. Eagerly anticipating better service from an alternate provider

  • Justa Guy (@CutAdriftFromOz) reported

    @smh @zoesam93 Thanks for the $50bn white elephant K Rudd. The only winner: Telstra who got to sell their decrepit copper network so Turnbull could f**k things up further.

  • The Dj Gamer Productions (@TheDjGamerP) reported

    @Telstra Fix you God damm ******* Internet or I am going to **** in your pants

  • Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • Nordic but Nice 🇦🇺 🇪🇪 (@maire19) reported

    @carolduncan @NickRossTech The worst thing is he KNEW what he was saying was rubbish. Back at the beginning of 2007 Telstra notified my area they were replacing the decaying copper with fibre then didn’t because the NBN would do it. 10 minutes from the cbd and my street’s node is over 2 kms away

  • Gavin McKenzie (@gav_mck) reported

    @Telstra Yes, fully eligible, enough points etc etc, just the website has crashed, it literally said try again later, so again, bad customer experience, my points earned, rewards should be easy

  • Gavin McKenzie (@gav_mck) reported

    Typical of @Telstra they send you a Telstra Plus Rewards Store Hot Offers, then make it awfully difficult to register, sign in, then you select the product, go thru transactions, lo and behold, website crashes at the last page, trying to claim the reward #custexpfail

  • 𝙄𝙧𝙧𝙞𝙩𝙖𝙩𝙚𝙙 (@IrritatedZR) reported

    PSA to Aussies. Never get NBN through Telstra. That **** ******* sucks.

  • Leigh-Chantelle (@leighchantelle) reported

    Spent the past FOUR hours trying to sort out @Telstra and @Foxtel issues this afternoon when Dad & sister with me. Two calls dropped out and no calls back. Alex from Brisbane most helpful after 2 hour runaround from #Telstra NBN & #Foxtel…

  • Brad Hooper 🔴⚪️💙 (@bradhooperarch) reported

    @Telstra Thanks Tanasha. A service tech is coming from Bendigo tomorrow so I think it’s under control. The online chat service is seriously broken however & I would recommend @telstra customers avoid it like, well, the Plague. I’m settled down now & don’t wish to raise BP by sharing.

  • JayfromA (@jayfromafrica) reported

    @elonmusk Elon, we have 1 internet backbone in Australia. It's called Telstra and it supplies most other companies with bandwidth. All across Australia the download speed has fallen to between 1 and 6 Mbps for most of the day. It so sucks. You can be the disruptor here, please!

  • Ian Picone (@ianpicone) reported

    @Telstra do you maintain the coaxial network that i receive my foxtel from telstra on. foxtel technician reports signal strength is "low". address 4/18 lather street southport

  • Ian Picone (@ianpicone) reported

    @NBN_Australia My address is 4/18 lather street southport. I receive foxtel through the coaxial cable network, a foxtel technician has visited my premises because many of the ch i pay for are not available, signal strength is "low" do you maintain this network or telstra

  • Melanie Curtis (@curtis_melanie) reported

    @Telstra Still saying 2am Saturday can you tell us what the issue is?


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