Telstra

Telstra Outage Map

The map below depicts the most recent cities in Australia where Telstra users have reported problems and outages. If you are experiencing problems with Telstra, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Telstra users affected:

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 198
Brisbane, QLD 170
Melbourne, VIC 157
Perth, WA 102
Adelaide, SA 62
Hobart, TAS 7
Townsville, QLD 6
Canberra, ACT 6
Gold Coast, QLD 5
Gawler, SA 2
Kiama, NSW 1
Arcadia Village, QLD 1
Kulin, WA 1
Kurrajong Heights, NSW 1
Mansfield, VIC 1
Peel, NSW 1
West Busselton, WA 1
Galiwinku, NT 1
Alanvale, TAS 1
Moss Vale, NSW 1
Mile Bridge, VIC 1
Denmark, WA 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Armidale, NSW 1
Tamworth, NSW 1
Cottesloe, WA 1
Maryborough, QLD 1
Lismore, NSW 1
The Gibbers, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • T0xicGirlTwitch ToxicGirl (@T0xicGirlTwitch) reported

    Currently at the telstra booth putting my phone in to get fixed and I have these two other customers trying to initiate conversations with me and im just standing here awkwardly laughing with them so I'm not rude and I just want them to go away. Plz help

  • OurNarungga Dianah Walter (@OurNarungga) reported

    @Telstra Yeah - that's the issue - they can't communicate atm... that property is in a mobile blackspot, their landline is not working (the reason they need to speak to Telstra) & there is no internet access via their RSP either right now....

  • mariusmainridg1 marius@mainridge 1 (@mariusmainridg1) reported

    @jean15849180 I personally will never support Harvey Norman Amazon Foxtel and Telstra

  • 3Diamonds4me Monica Barnes (@3Diamonds4me) reported

    @Telstra Yes thanks but even more confused as to what to get. I really need to talk to someone that isn’t going to fob me off to a store like happened last time or have someone come out and recommended a fix.

  • gmetax G ⚫️⚪️ (@gmetax) reported

    @Telstra I’m assuming that was the case, I have been on the phone and twitter to you guys all morning and nothing has been done about it, we’ll put your complaint through is the message I keep getting, pray nothing happens to my mum until this is resolved

  • SirStirfry SirStirfry (@SirStirfry) reported

    Australia's largest mobile network just spent 2 hours watching my tiktok live LMAO!!! Tysm for coming Telstra!!!

  • Rugrat_rodeos Mac (@Rugrat_rodeos) reported

    @Telstra Do you often send marketing to your competitors’ customers without their permission? And have the legally required unsubscribe link not working?

  • PearlofClovelly Pearl Bullivant (@PearlofClovelly) reported

    @Telstra cuts off my 91 yrs old friend's phone because a private company directed them to do so even though he is a priority customer because he is blind #TelstraSUCKS

  • zehhhfr Zehhh (@zehhhfr) reported

    **** telstra

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported

    @Telstra Tried resetting Watch and Phone to factory defaults and have the same issue, Telstra chat has been unable to help and visiting store has been unable to help.

  • ResonanceSD Res0 (@ResonanceSD) reported

    @Telstra when are you looking at replacing the Velocity network?

  • shortii_jem ShortiiJem 🇦🇺 PAXAUS21 (@shortii_jem) reported

    So many issues lately with my internet and dropping frames while streaming. Need help to fix this? Is is cause I use WiFi? Is it cause I'm Aussie? Is it cause of telstra? I don't want to get a reputation as that streamer with the ****** internet :s #twitchstreamer #badinternet

  • ericbbaw Eric Butterbaw (@ericbbaw) reported

    @Telstra Hey @Telstra Day 5 now without any resolution. What is happening? No communication. Can’t believe I am paying for nothing really.

  • PearlofClovelly Pearl Bullivant (@PearlofClovelly) reported

    @Telstra just msged. Bad form @Telstra. This is the third time a private company has been allowed to cut off his phone. Why is there no notes on the account?? #TelstraSUCKS

  • Afpersing Taengu (@Afpersing) reported

    @Telstra Our company emails to customers to confirm their order/reply to support queries are being filtered by your service as spam. Is there someone we can contact to get this resolved in Telsta? It affects all customers using bigpond email addresses

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