Telstra Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Telstra Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Tweed Heads, NSW||28|
|Gold Coast, QLD||22|
|Mango Hill, QLD||12|
|Logan City, QLD||7|
|Sunshine Coast, QLD||5|
|Collins Cap, TAS||4|
|Caulfield South, VIC||4|
|Central Coast, NSW||3|
Telstra CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Telstra Issues ReportsLatest outage, problems and issue reports in social media:
@Lone_Deranger_ @OMGTheMess @Telstra Company loyalty is gone, so is customer care. Go where your money is listened to, simple.
@Telstra Didn't need to, they finally convinced the customer service reps to send someone out. The NTD was showing a fiber fault. They've been trying to get it sorted since the 14th.
@ipaddockapps @SamGuest82 3g is down to 2mbps download out here, telstra copping pineapple from me, its getting worse
@rick_rundell @ipaddockapps Probably not a mobile tower, not every tower is a telstra phone tower. The bars you see arent a true reflection of the mobile Data strength, just the strength of the signal transmitted from the booster. Your true "bars", will be displayed on the unit.
@Telstra Plus, the outages site suggests outage confirmed today - this has been going on for weeks and weeks.
@Telstra Plus have lodged formal complaint. Your sites suggest consumers can call “24/7” for support by phone, but it not in fact available after 8pm.
@Telstra AFTER your autoonline service suggested I should upgrade my plan from 12 Mbps !! (12!), I checked outages. Seems to be one in area but no fix till at least Tues (public holiday). Your online service is designed to urge people on to higher plans. Why didn’t it check for outages??
@telstra Another day and again my home NBN internet service isn’t working. Another day where even your call centre recording lady is totally glitching out. Another day where your AI bot messenger is totally unhelpful. I’m done I’ll be cancelling every Telstra service I have.
Absolutely unconscionable behaviour from @Telstra. They havent provisioned my phone since the 2nd of January, but they sure didn't miss out on ripping funds out of my account to pay for the service which no longer works. DIsgraceful behaviour. #auspol @PaulFletcherMP
Hey @telstra . Here I am paying nearly $100/month for top-speed broadband, working from home, & I get 3.5Mbps download (correct 3.5). Second test is less than 35Mbps. Done the modem reboot. Turned everything on and off. Why is your "24/7 service" not actually available after 8pm?
@lyng62 Yep, since Friday morning. We’ve been having a few Telstra problems of late. There’s a lot of different service providers playing with the connections in the pits, not knowing what they’re doing, apparently
@Lone_Deranger_ @OMGTheMess @Telstra I switched to Aussie Broadband to get better customer service and so far it is excellent.
@PaulBongiorno @MikeCarlton01 Only possible with massive government help - Oz Postmaster General delivered newspapers for free or subsidized Thatcher gave him control over BSkyB after the UK gov't had spent millions of pounds Monopoly access to public network with Telstra. Yet he rails against gov't handouts
@Gaming_Forever1 They didn’t get screwed as you put it. Telstra was the only one who put forward a bid to get All Access. Companies like EB, JB, Big W and Harvey Norman never submitted anything.
@Telstra we have no internet. I’ve been lined up in the app on messenger 4 times and it keeps logging me out. I’ve been doing this for over an hour with no results at all. Appalling customer service. #telstra #nointernet #customerservicefail