Telstra

Telstra Outage Map

The map below depicts the most recent cities in Australia where Telstra users have reported problems and outages. If you are experiencing problems with Telstra, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Telstra users affected:

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 118
Melbourne, VIC 57
Brisbane, QLD 55
Adelaide, SA 39
Perth, WA 37
Canberra, ACT 7
Gold Coast, QLD 7
Hobart, TAS 3
Nuriootpa, SA 2
Kadina, SA 2
Newcastle, NSW 2
Toowoomba, QLD 2
Townsville, QLD 2
Kiama, NSW 1
American River, SA 1
West Busselton, WA 1
Westbury, TAS 1
Penola, SA 1
Meringa, QLD 1
Bundaberg, QLD 1
Mount Gambier, SA 1
Emerald, QLD 1
Loxton, SA 1
Cairns, QLD 1
Rosalie Plains, QLD 1
Albury, NSW 1
Darwin, NT 1
Traralgon, VIC 1
Sarina Beach, QLD 1
Midway Point, TAS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 1supergay1 chelsea 🏳️‍🌈 (@1supergay1) reported

    someone tell me why i’m so ******* stingy with my literal 100 gigs of data. i refuse to use it to watch literally any video and if i’m in my house i will just wait until my ****** telstra wifi gets its **** together. for like 10 minutes before it goes out again 🙄.

  • ScaredyCat44 Richard Crowden (@ScaredyCat44) reported

    @samthe_eagle @Qantas Telstra, for facilitating theft by sending me unsolicited bills for 3rd party SMS subscription services in 2004, useless celebrity gossip no less, then refusing to cancel it or give me the details of the thieves who fraudulently charged me but told me to contact them to cancel

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

  • alexmakin Alex Makin (@alexmakin) reported

    Seems like @telstra mobile coverage is patchy in St Kilda. While in my case that may just mean delayed social media posts, it could post a safety issue for many other people. Crowds in St Kilda for New Years is hardly surprising. How about you actually do better @Telstra?

  • jumshim_ Jummana (@jumshim_) reported

    @djaama_m TELSTRA PLUG??? you haven’t asked me for **** EVER 🤨

  • birdemergency The Bird Emergency - Grant the Bird Nerd (@birdemergency) reported

    @lemsdeb1 I also endured years of satellite and having to deal with Telstra down that way. It’s the worst.

  • bornapie76 Sharon (@bornapie76) reported

    @Telstra how is it you can boost the 4g network for NYE but it back to ********* in this little country town today.

  • M_Doherty00 Michael Doherty (@M_Doherty00) reported

    @Telstra Is there an outage ?

  • alexmakin Alex Makin (@alexmakin) reported

    @JimmyRob78 @Telstra Perhaps, but it doesn't excuse poor coverage or a lack of suitable service.

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.

  • VtTbQW9s3xjPOow ༒ A⃞ya̴r̴t̴s̴ ༒ (@VtTbQW9s3xjPOow) reported

    @telstra How fragile is the patchwork quilt you call a 'network', it can't cope with anything 2023, the year to leave @telstra's overly priced burden of fail and frustration Your product is too unstable to be relied on, you failed me for the last time

  • FluffyFrostbyte The Fluffy Frostbyte (@FluffyFrostbyte) reported

    @Telstra My advice is don’t be demanding payment by a certain day if you’re gonna take two whole days to recognise said payment. You can blame this on your customers all you want. You’re as bad as Optus, the only thing you haven’t done YET is put my ID up for sale on the dark web.

  • bornapie76 Sharon (@bornapie76) reported

    @Telstra One of 3G. Last night full 4 bars. Its the distance to the towers in our town. But at 4 pm yesterday the signal was definitely boost as we could make calls open webpages in a second. Today back to nothing.

  • FluffyFrostbyte The Fluffy Frostbyte (@FluffyFrostbyte) reported

    @Telstra Maybe if Telstra wasn’t a ******* joke people would take you seriously, overcharging for what I can see is obviously substandard customer service, I’d be happier if I wasn’t paying $80 a month for a plan that doesn’t even have a phone attached to it.

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