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Telstra

Telstra Outage Map

The map below depicts the most recent cities worldwide where Telstra users have reported problems and outages. If you are having an issue with Telstra, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Telstra users affected:

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 33
Queenscliff, VIC 1
Melbourne, VIC 94
Brisbane, QLD 71
Sydney, NSW 125
Maitland, NSW 3
Penola, SA 2
Hobart, TAS 5
Matakana, NSW 1
Gold Coast, QLD 2
Townsville, QLD 6
Kurrara, NSW 1
Perth, WA 48
Canberra, ACT 3
Quinns Rocks, WA 1
Cairns, QLD 1
Loxton, SA 1
Darwin, NT 1
Launceston, TAS 1
Mandurah, WA 1
Yendon, VIC 1
Geelong, VIC 1
Kwinana, WA 1
Bomaderry, NSW 1
Coleyville, QLD 1
Newcastle, NSW 3
Bundaberg, QLD 1
Rosalie Plains, QLD 1
Quirindi, NSW 1
Albury, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • lord_tizza
    The Lord (@lord_tizza) reported

    And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

  • EVStraya
    EVStraya (@EVStraya) reported

    @electricfuture5 @Telstra Lack of data in shopping centres consistently was the main reason for me moving. Was going on for 6+ months. Went into the Telstra shop and they were all on wifi. With Optus now, obviously have their own history but I have had far less issues with them.

  • TheFightingRoo
    The Fighting Roo (@TheFightingRoo) reported

    Telstra’s service for 5G is that slow in North Melbourne it makes modern tech useless. I have 2 bars & 4g speed. @Telstra you are a garbage service nowadays.

  • Lil_Caldwell
    || Z A C || (@Lil_Caldwell) reported

    This is something I agree with. @Telstra your “lock in contracts” are the worst…you’re on notice.

  • TeoMorabito
    Teo (@TeoMorabito) reported

    I just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously

  • HansOrph
    🇺🇦Hans Orph🇺🇦 (@HansOrph) reported

    Cya Telstra you've increased the price for the second time in <12mths, aren't willing to even discuss it beyond "it is what it is, we're the best" (paraphrasing). So @Telstra's lack of client retention attempts has lost me as a customer. I'm paying out and moving on.

  • Freo_Dale
    Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported

    @TravGee1980 @Telstra I’ve gone Woolworths, uses the Telstra network, got 6 months for $130.

  • ToddJHamilton
    Hamilton (@ToddJHamilton) reported

    Anyone else’s Telstra Movile Data reception off/slow today in Melbourne? Not just me but also my friend. What’s going on and be honest with me… @Telstra

  • tinyspeckofkel
    ✨ kp ✨ (@tinyspeckofkel) reported

    Hang on @onenzofficial ya what??? NO advertising, no notice, now you’re cutting off HFC cable internet that I’ve had since Telstra was a cowboy 😡🤬 But it has way less issues than fibre and wifi ****** connections. WHY DO YOU DO THIS?? First it was my Paradise net email & now?

  • ColinCleanEnery
    Colin Ritchie (@ColinCleanEnery) reported

    @sydney_ev Telstra has been using batteries & solar on their relay stations for years. - they fail when overcast for 3 days. Farmers complain that they charge their Li-ion batteries and 3 months later when they need to use them, they have discharged. Just life

  • HydraBoom
    Hydra Boom (@HydraBoom) reported

    @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

  • GibboBG
    GibboBG (@GibboBG) reported

    @telstra mobile signal has been weak all day from Binda 2583 tower.

  • Glennjh
    Doogie 🇦🇺 🛎 🏉 (@Glennjh) reported

    @scrumblebum1 @Telstra Yeah same. They're ****. I worked with Telstra Mobilenet 27 years ago. In 27 years they still dont have it right.

  • MSVLKnight
    Michael (@MSVLKnight) reported

    @PeterWMurphy1 In defence of telecomms in this country - Telstra has been obligated under the Universal Service Obligation to provide the first landline at a premises for the same price - regardless of location at the same price as the first line in a CBD. This does not apply to Vodafone...

  • hasselljpb
    notonlyacocky (@hasselljpb) reported

    I had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!

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