Telstra Outage Map

The map below depicts the most recent cities in Australia where Telstra users have reported problems and outages. If you are experiencing problems with Telstra, please submit a report below.

Telstra users affected:

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Lamar Lowder (@LamarLowder) reported an hour ago

  @optus_help the telco that leaked millions of customer records, now wants your biometric data just to change your plan. Not. Gonna. Happen. Hello @Telstra ?

• Justkiddingmayb (@Justkiddingmay1) reported 2 days ago

  @MadisonKing_fox Interesting Post. But one wonders who had the Money to pay for these Seismic Shifts - It wasn't the Unions It was the Yanks. It's why Telstra got broken up for sake of Competion Re Optus. Woodside, Chevron, Bass Strait. Manufacturing didn't go off shore till 2005. Cars gone 2017

• Change. The Channel 🇦🇺 🇦🇷 (@changeTc_Au) reported 3 days ago

  Leader in technology? Here is a list of companies that faced cyber attacks in the last 3 years • Optus • Medibank • MediSecure • Early Settler • Australian Retirement Trust • AustralianSuper • Hostplus • Rest • Insignia Financial • Telstra • National Australia Bank (NAB) • Services NSW • The Australian • ABC • Skeggs Goldstein • Ascot Vale Health Group I struggle to get any reception anywhere in the suburbs. Our NBN service sucks *****. So essentially. You're building homes that only rely on electricity, banning gas.(too busy gifting that resource to other countries) You're putting turbines that don't help the environment and cost way too much to maintain and are not a long-term solution. You're pushing for more solar farms but blanketting the skies with chemicals to block out the sun. You will fry the system. The EV infrastructure can't even handle the demand of vehicles needing a charge. You made a deal with your communist buddies to bring poorly built and copied EVs here, killing any other option or brand to do business in Australia. It is safe to say that you must be the absolute worst prime minister or leader in history.

• Anil Upadhyāyā (@anilupd) reported 4 days ago

  Dear @australiapost Why do you sell phaseout 3G phone to elderly people in community? Aren’t you ashamed of it, as Telstra and Optus stopped 3G network a year ago?

• Con! (@c0n_AU) reported 5 days ago

  Hey @Optus... trying to give feedback about sh!tty coverage in a Hospital. Your team has "reported that everything is working normally, so the issues isnt due to the network" ... rubbish. Telstra IBC works fine, but yours doesnt. You try holding a call there and you'll see.

• Mike Funnell (@FunnellMike) reported 6 days ago

  @agentsmart @aparachick The “burner type” Android phones I’ve had (and not really used) were sent to me by Telstra when they shut down the 2G then 3G networks - even though I’d already replaced my dumb-phone with a new (if old-fashioned) Nokia - often eBay’d from O/S ‘cause not offered here). Cheap as!

• yarramundafarmer (@yarramundafarm1) reported 7 days ago

  @DavidSandow1 And just wait for the price increase from Telstra in July for your service, have battled with Telstra the last few weeks with the same problem and nearly the same circumstances your in to no avail, people telling you to get starlink, you shouldn’t have to when it once worked

• Mark A Gregory markagregory.bsky.social (@_markagregory) reported 8 days ago

  When is the @accc going to launch an investigation into @Telstra coverage map claims? #accc waiting, waiting, patience running out. There are now two issues to investigate (1) CEO claims to investors (2) coverage map bloopers- time to act - stop dithering. #auspol @TPG_Telecom

• RvanBarneveld (@R64862Rvan) reported 8 days ago

  @RositaDaz48 It is getting a little better from a very, very low base. If I had a Telstra problem, I used to allocate more than 1/2 day to sort it out. It took me weeks to change my NBN ISP from Telstra to another, largely because they kept telling me the new company had to make the switch!

• TheBold Boaby (@boabythebold) reported 8 days ago

  @RositaDaz48 Sadly I have had to deal with Telstra and or its UK counterpart BT since the mid 1980’s, they have not changed one little bit. They are indeed identical entities of stupidry, lunacy, infantile phone tag and incompetent customer facing management. The staff on the phones are okish

• Gary Bathgate (@BathgateGa3335) reported 10 days ago

  Ripped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.

• techAU (@techAU) reported 11 days ago

  🤯🤯 Following the launch of Telstra Satellite Messaging on Tuesday – Australia’s first satellite to mobile text messaging service – over 100,000 text messages have been sent or received using Telstra Satellite Messaging. @Starlink changing lives.

• United Peaceful Noncompliance ⛓️ (@NFPublication) reported 11 days ago

  I’ve exhausted options - Telstra has a monopoly on copper network. I can get a technician in to more accurately diagnose - I may do that, repair may be simple. But that’s costly too. Starlink doesn’t need 5G, uses low orbit satellite - only provider whose modem/router doesn’t emit toxic frequencies.. (measurable with Trimeter).

• 喵公爵莫青 Herzogmeow Mogcin (@herzogmeow) reported 11 days ago

  Hi @optus_help, There seems to be a problem connecting to @telegram via Optus. Telstra and Vodafone works tho...

• Andrew (@andrewrdn463) reported 12 days ago

  @Telstra @Starlink In the news tonight - Telstra charging more for loyal customers. Change to another provider. Telstra treat you like crap and charge paper bill fees as well.

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