Telstra Outage Map

The following outage map shows the most recent areas in Australia where Telstra users have reported their issues and outages. If you are having an issue with Telstra and your location is not listed, make sure to submit a report below.

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December 08: Problems at Telstra

Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • b the person your dog thinks you are -Voted 4 Albo (@canadianbayrd) reported

    @Telstra Fix my webmail so it can be accessed and give me a credit for the last month would be a good start

  • Maree Slatter 💉4 (@MMareeslatter) reported

    @TfLovell @SITC_CEO_Shanna @Telstra It's so bad. Just awful.

  • QuietenTheLeft (@BeQuietLefty) reported

    @JackRus63055934 Similar issues yesterday with Telstra, but they were blaming Yahoo servers.

  • Jack Russell (@JackRus63055934) reported

    Telstra must be the worst email service provider in Australia. I have been having issues downloading emails for weeks and they don't seem to be able to fix it. The reason for it is its Server. Anyone else experiencing similar problems?

  • Steven Cornish (@StevenCornish19) reported

    What's going on with the TELSTRA App, it's been down for three day's.

  • Klavinmour 🏳️‍⚧️ Vtuber 🏳️‍⚧️ (@Klavinmour) reported

    I can't believe that @Telstra wasn't in the wrong all these years, they didn't know the @NBN_Australia was doing this to me! But in order to try and fix this I need to make complaints to both Telstra and the NBN.

  • Poida 👍 (@VFRBoy) reported

    @KathrynMagann @DaveMilbo @ZeeTee33 Telstra network mobile phone and a hotspot. Solved.

  • Lee Maynard (@chubacker) reported

    I've just seen that Andy Penn Has been appointed to the advisory board of cyber security. that can't be true. he presided over a shambolic telstra for 7 years for 5.5 million a year. now he's ****** that up,moving on to **** up our cyber security. please tell me it's not right

  • Kevin Glasheen (@quick2b) reported

    @Telstra It’s been going on for a couple of weeks. If Telstra can’t provide a service they should shut it down and refund accounts so we can move to another service.

  • Yvie Spoon (@YvieSpoon) reported

    @Telstra At least get my name right. Trying? I’m so tired of “trying” I just want to downgrade my plan, which I’ve been trying to do since July. I’ve communicated this, so the problem is your end to sort out. So sort out. Again, I will be seeking compensation.

  • Raymond McKeown (@RyanWil62993886) reported

    So Andy Penn from Telstra is the new head of the Govt cyber security Mob, FFS on what basis, Since Thodey left Telstra and Penn took over the joint has gone backward, Penn has presided over the worst billing system on this planet, so on what part of his CV did he get this gig?

  • Yvie Spoon (@YvieSpoon) reported

    @Telstra Your store never has the capacity to serve a person. It’s also beside the point! Why have an app that says you can change you plan, when it doesn’t work! Why have a customer service team that doesn’t even do what you ask of them. Absolute JOKE!

  • The Cannulator™ *Not available in stores. (@Cannulator) reported

    @andy_penn How is it that 2 weeks later the @Telstra cluster 3 server is still cactus, I can’t access my email, no one can give me an ETA or update me on a fix and I have to do the chasing!

  • Ignatius Tse (@Ignatius_Tse) reported

    @Telstra No dial tone. It happened intermittently last night at 6pm for 10 mins and now the phone has been down for at least 1 hour

  • bell weather (@witzek) reported

    Using @Telstra app to chat with support Telstra rep: I’ve sent you a code to@check your id. Type code in chat when received SMS: code arrives with message that Telstra will never ask for this code Huh ???!!!

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