Telstra

Telstra Outage Map

The following outage map shows the most recent areas in Australia where Telstra users have reported their issues and outages. If you are having an issue with Telstra and your location is not listed, make sure to submit a report below.



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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Craig (Bonsai) Bryce (@Boom1979) reported

    @Telstra It is for 32.57, I asked when cancelling my account for the amount to pay, I PAID THAT AMOUNT BY BPAY, now I get this crap!!!! No wonder I switched providers. This is atrocious behaviour. Remove all this crap that I already finalised, cancelled and paid out the amount in full!!!!

  • Jay 🎃 Vivalajady 🎃 Spider 🎃 Smack It Down (@thevivalajady) reported

    Why am I even paying for a service that at least twice a week up and dies on me? Maybe I should take my business over to @Telstra and see if that’s better since my current provider never seems to fix the problem.

  • Benodamus (@BenSonicz) reported

    No WiFi = No Netflix, no streaming Foxtel & no YouTube......what ******** can I do with myself!??? @Telstra #Telstra

  • Reece (@reece_wagner) reported from Westfield, State of Western Australia

    @Telstra The service I'm signing up for (postpaid?). I assume it's my current service but I very much don't want to choose the wrong option :) This is the message on the page: We need your current service provider details to transfer your number. We'll let you know when this is done.

  • charles (@charles08091961) reported

    @Telstra Thanks for checking but no improvement. On the phone with Telstra support today and still no resolution. I’ll wait till tomorrow b4 I decide to change carriers. That’s the beauty of not being on a plan.

  • xhoni (@xhoniWrld) reported

    Joined @FragEmpireGG As Telstra tech support

  • Julien Goodwin (@LapTop006) reported

    @glendturner Last time I had one of those was a Telstra rack in our building. Got a *VERY* quick response after I pointed out that an acid leak may count as a safety issue once it left their rack. Had a tech on site *within an hour*.

  • I need more spoons!😷↔️🧼 🏠 (@ForgotBeauty) reported

    Why is tax payer money being used to help a private company telstra buy a company? #auspol #ourMoneyNotLNPmoney

  • Stephen Moore (@delfick) reported

    @tigris666 @Telstra Seems that extra option was for calls which is fortunately not currently a problem. Already had the message spam filter option. So problem remains.

  • Benodamus (@BenSonicz) reported

    @Telstra THIS IS ******* UNACCEPTABLE! NO INTERNET AND YOU ***** CAN'T FIX IT UNTIL WE HAVE PURCHASED THE RIGHT CORDS! BULL ******* ****! YOU FIX THE PROBLEM THEN WE PAY FOR SAID CORDS! PROVIDING A SERVICE THAT WE CAN'T USE! #Telstra

  • Be The Light (@Gia144000) reported

    where the caller insists they 're from Telstra & don't ask for your bank details initially. Please make sure if you have elderly parents to tell them to NEVER give info over the phone no matter how genuine the caller seems! Luckily I have drummed it into my Mum!

  • Keegan Nye (@keegannye) reported

    @Telstra HI Guys, so its still not working, can you escalate this to an IT team.. I am trying to redeem my points for recharge as its 50% off atm and ends November which is not helpful. I have tried clearing, reinstalling, different phones, ipads, desktops. Its not me its you guys!

  • Lamdog 🙏 🙂 🚀 (@andylamrock) reported

    @Telstra Thx Greg. I have a case open and it’s been 5 business days. Just hoping someone knows what they are doing. FYI. Im a loyal customer but feeling a little let down atm

  • Ian (@LocalReason) reported

    Scammers are calling. Saying they are from Telstra and saying the IP address has been compromised. THAT IS NOT THE CASE. Hang up or transfer them to AFP cyber security services

  • Buzz🐉 (@buzzrevived) reported

    @Telstra Why is this **** promoted?


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