Telstra Outage Map
The map below depicts the most recent cities worldwide where Telstra users have reported problems and outages. If you are having an issue with Telstra, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Telstra users affected:
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 79 |
| Perth, WA | 60 |
| Sydney, NSW | 134 |
| Melbourne, VIC | 98 |
| Adelaide, SA | 36 |
| Canberra, ACT | 3 |
| Quinns Rocks, WA | 1 |
| Cairns, QLD | 1 |
| Loxton, SA | 1 |
| Darwin, NT | 1 |
| Penola, SA | 1 |
| Hobart, TAS | 4 |
| Launceston, TAS | 3 |
| Mandurah, WA | 1 |
| Gold Coast, QLD | 1 |
| Yendon, VIC | 1 |
| Geelong, VIC | 2 |
| Townsville, QLD | 4 |
| Kwinana, WA | 1 |
| Bomaderry, NSW | 1 |
| Coleyville, QLD | 1 |
| Newcastle, NSW | 4 |
| Bundaberg, QLD | 1 |
| Rosalie Plains, QLD | 1 |
| Quirindi, NSW | 1 |
| Albury, NSW | 1 |
| Bunbury, WA | 1 |
| Glengarry, VIC | 1 |
| Horsham, VIC | 3 |
| Warrnambool, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew Nosenko 🇺🇦 🇦🇺 (@noseratio) reported@GeoffreyHuntley IMO, Telstra Network is largely overrated and hyped. I've seen Telstra 5G lagging at ~5 Mbps with full bar signal once too often.
-
Rob Jurj (@RobJurj) reported@Dr_Rob_Davis can use non T modem, need to make sure it had the frequencies of Telstra network. Change provider? Aussie broadband for ADSL? I use them and they helped get the Telstra tech out 5 times till my line got cleaned up. If it’s totally crapola 4/5G would be the go.
-
pixel! (@pixxelhh) reported@DarkViperAU @Telstra i couldn’t feel your pain but my internet is so bad i can’t run a speed test at all
-
MRBL0NDE (@Mrbl0Nde69) reported@Telstra @DarkViperAU I bet you don't help him out at all...
-
Rob Davis (@Dr_Rob_Davis) reported@mattkocaj No nobody can offer us service except Telstra. Good to hear Starlink has worked well. Will definitely consider.
-
MRBL0NDE (@Mrbl0Nde69) reported@DarkViperAU @Telstra Lol wtf.. I thought my speeds were ****... 400mbps down and 45 Mbps up..
-
Boeky🚙🔋⚡️💨💜⚓️💜 (@Boeky72) reported@ProfRayWills @Dr_Rob_Davis @Jays200 No issues with our #Starlink. Installed on roof with good view of the sky. Minimal outages. Way more reliable than #Telstra.
-
Charles De Groot (@GrootCharles) reported@Telstra Never
-
Voladont (@voladont) reported@clivedickens @Telstra @australian Gone from "your device falls into the list of devices that should work" to "your device is not compatible" to "we don't know what's compatible" in the last 4 hours why would anyone want you operating 5G towers you can't operate a tiny streaming service
-
Louise Ives 爱露露 (@jesuisloulou) reported@Telstra Yep they assured me it’s ok. And it’s slow. I was told it’d be faster than NBN. It’s not!
-
centre half benched (@Oneeyedbrick) reported@BFtigercast Nank , Prestia cotch , Lynch , Bolton ,Rioli take your pick Special mention to Sonsie noticed on Telstra tracker covered 15.2 Kilometres he is building his engine 20 disposals . Ross also good . These 2 vital in the run home to help spread the midfield load
-
Rob Davis (@Dr_Rob_Davis) reported@RobJurj Telstra “smart modem” with 4G backup. We’re on ADSL. Never enough signal for backup. Not sure if it has the option for external aerial.
-
MSM-isMostlyCorporatePropaganda (@you_me_we_today) reported@DavidBe53174057 We built PMG/Telecom/Telstra. Then it was half sold to some of us. Then the other half. Then 16 billion paid to access tunnels for NBN. Then 10 billion for use of its copper for Turnbull’s NBN. Now we need to fix NBN. FknChrst!
-
Jordan Janssen (@JordanCJanssen) reported@Telstra …and now we have to wait a month or two for us to be together and go to a store to change over the plans. I can do it myself as an authorised person but, for the reasons you’ve stated, I need them to be here so we can change the physical SIMs over so as not to lose service. 2/2
-
SP-1-α "Spi Cybershark" (@Spi_AU) reportedI suspect the prepaid dumb phones can't be unlocked partly because the single ones Optus and Telstra offer... are the same phone (an Alcatel one, built by TCL now). It's hard enough to get demand for 4G feature phones, and older 3G ones will be useless on one network in 2 years.