Telstra Outage Map



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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Matt time (@Reggi05) reported

    @Picketer @Optus This person has a life threatening condition Priority Assist applies Telstra will get a service in 24 hrs

  • Anthony Burke (@Pool_Depth1_1) reported

    @Optus I appreciate your note. I ended up walking down the street to Telstra and getting a pixel for 60 a month. Thus ended a sixteen year relationship as an OPTUS customer.

  • Japanese Resident (@japanese_reside) reported

    @Telstra @JadejaPartners It's now day 4 of this problem and Telstra still have not fixed it. Absolutely useless!

  • Japanese Resident (@japanese_reside) reported

    @Telstra @Mattjfisk This is an absolute lie! Read your Crowd forums and you will see people are still having problems as before. Not text messages (which means you can't do payments / log in etc...). No phone incoming or outgoing. Stop saying this is fixed! It's an absolute lie!

  • boxcar909 (@boxcar909) reported

    @MRowlandMP @Ducatio_ It gets worse, record number of complaints with Ombudsmen and existing HFC (90's technology) dodgy Foxtel/Telstra network - now NBN - not in good shape!

  • Gen R-C (@Gen_RC) reported

    @valorin @Telstra They are completely incompetent. I have had so many issues with Telstra service department in the past. I gave them one last chance, but I certainly won't be going back after this contract is up.

  • Lew Fellowes (@LFellowes) reported

    @MichaelWestBiz @Telstra Bookies are giving odds on which gets solved first : your internet issues or the US Government lockdown. This is going to be a close one if not a long drawn out affair either way.

  • Prof. Y. Hunt OBE (@pasi0161) reported

    @Telstra It’s your Canberra one, the outage wasn’t long, but data speeds were slow

  • Stephen Rees-Carter (@valorin) reported

    Sigh, phone call from @Telstra complaints team. I explained my complaint and what I needed help with. They then proceeded to do EXACTLY the same thing the Live Chat support reps were doing that caused me to make the complaint. So much for listening to me...

  • David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • Riley Hayes (@vapour_cs) reported

    @Telstra has legit the best customer service out there I didn't expect them to call me about my plan and the phone swap over. Legends

  • David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • NSW Fair Trading (@NSW_FairTrading) reported

    @makq_makq Hi there, if you are unable to resolve your complaint with Telstra you might want to consider contacting the TIO. The TIO provides a free dispute resolution service for customers having issues with their service provider. Feel free to contact them on 1800 062 058.

  • themule (@RobStarc123) reported

    @MichaelWestBiz @Telstra I had the same problems with Telstra 16 years ago and ditched them and also Vodafone for Optus Other than about 3 outages for an hour or so max I couldn't be happier with Optus Telstra have always been an embarrassment God help us if Telstra purchase the NBN


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