Telstra

Telstra Outage Map

The map below depicts the most recent cities in Australia where Telstra users have reported problems and outages. If you are experiencing problems with Telstra, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Telstra users affected:

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 228
Melbourne, VIC 184
Brisbane, QLD 181
Perth, WA 91
Adelaide, SA 78
Canberra, ACT 6
Gold Coast, QLD 5
Hobart, TAS 5
Townsville, QLD 4
Maryborough, QLD 2
Launceston, TAS 2
Freestone, QLD 2
Central Coast, NSW 2
Galiwinku, NT 1
Alanvale, TAS 1
Moss Vale, NSW 1
Mile Bridge, VIC 1
Denmark, WA 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Armidale, NSW 1
Tamworth, NSW 1
Cottesloe, WA 1
Lismore, NSW 1
Gawler, SA 1
The Gibbers, NSW 1
Wollongong, NSW 1
Midway Point, TAS 1
Warragul, VIC 1
Moonbi, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • givemeanamex Rob (@givemeanamex) reported

    @Telstra congrats, because of Mate's awful security you've just gained a 5G Home customer. Don't let me down bebe

  • julieashead Julie Shead (@julieashead) reported

    NBN - Telstra outages and continuing since 8pm last night inner west Sydney - such a lousy service.

  • Alexand50862120 Alexander Scott (@Alexand50862120) reported

    @Telstra I get that and appreciate that but it’s been 2.5 hours and the problem isn’t solved. All I’m asking for is a technician to come out and connect two wires

  • kiwifella1987 Kiwifella1987 (@kiwifella1987) reported

    @Telstra @Telstra I've got the app but nothing on there related to the xbox yet....hope that's not a bad sign

  • DuffmanGay The Duffster (@DuffmanGay) reported

    @LesStonehouse @Optus Optus are forcing her to pay for another modem? That doesn't sound right at all. The service provider is obligated to provide equipment in working order and replace it if it is defective. I would take this as an opportunity to find a better provider. i.e. - not Optus or Telstra.

  • Saxdude26 Saxdude26 #DisabledButProud #RaymanRedemption (@Saxdude26) reported

    @DuffmanGay @LesStonehouse @Optus Exactly. I'm with Telstra personally and have been luckier than most, but correct. The providers have an obligation to fix the issues/replacements with their provided equipment, be it a router, home phone or fetch box. If it is not your own router, it's Optus' cost.

  • EileenOrmsby Eileen Ormsby (@EileenOrmsby) reported

    @Telstra A bit over a month and never. I watched for it on an 8-hour road trip on the weekend and never saw it. Never comes up in urban areas. St Kilda has worse reception than ever

  • innovatewithkau Kaushal Reddy Ottem (@innovatewithkau) reported

    @Telstra Hi Lee, Thankyou for checking in. I appreciate the follow-up. I couldn’t get it sorted over the call with customer care. I had to walk in store. The store was more friendlier than customer care on call! Thanks

  • BenFruitTwitch BenFruit (@BenFruitTwitch) reported

    If my internet doesn't get fixed in the next 24 hours I'm challenging Telstra to a duel. IT HASNT TURNED ON IN 4 DAYS I'VE PRESSED THE RESTART BUTTON LIKE 30 TIMES HOW DO THEY STILL THINK THAT WILL SOLVE THE PROBLEM HOLY ****. THEY ARE STUPDIER THAN ME HOLY ****. SEND TECH PLZ.

  • MrMonkyyy 𝕄𝕣𝕄𝕠𝕟𝕜𝕪𝕪𝕪 ☣ (@MrMonkyyy) reported

    Pov: You are about to cancel all plans with @Telstra. STORY TIME, forgot to pay my bill it was 1 WEEK late. so what happens they turn off my services, pretty much I had no internet or calls. And that was on the day im trying to drive home, (More in comments)

  • kaschuuu KASCHU (@kaschuuu) reported

    @MrMonkyyy @Telstra sucks @Telstra how dare u

  • Gday_im_Breezie Breezie (@Gday_im_Breezie) reported

    @BenFruitTwitch I never had anything but trouble and frustration with telstra mate, ditch them and call someone like iinet/Internode whatever they call themselves and switch. though i would like to see that duel!

  • AussieRogue AussieRogue (@AussieRogue) reported

    @Telstra @BenFruitTwitch worst company in australia.

  • t3chkn0wl3dgy Techknowledgy (@t3chkn0wl3dgy) reported

    @EileenOrmsby @Telstra Cancel that. I think I might become her next bookdom, I mean victim.... You all better help her or you will too! "Who Do I Have to Kill for 5G!!!" You owe me royalties if you use that title though @EileenOrmsby

  • wholesomeriley 𝙧𝙞𝙡𝙚𝙮 🎵 (@wholesomeriley) reported

    TELSTRA FIX YOUR SERVICE MY INTERNET IS BEING THE SHITTEST ITS EVER BEEN IN 5 YEARS

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