Telstra Outage Map
The map below depicts the most recent cities in Australia where Telstra users have reported problems and outages. If you are experiencing problems with Telstra, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Telstra users affected:

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Sydney, NSW | 179 |
Brisbane, QLD | 80 |
Melbourne, VIC | 75 |
Perth, WA | 55 |
Adelaide, SA | 48 |
Canberra, ACT | 4 |
Townsville, QLD | 3 |
Hobart, TAS | 2 |
Newcastle, NSW | 2 |
Wollongong, NSW | 2 |
Cairns, QLD | 1 |
Rosalie Plains, QLD | 1 |
Albury, NSW | 1 |
Darwin, NT | 1 |
Traralgon, VIC | 1 |
Sarina Beach, QLD | 1 |
Midway Point, TAS | 1 |
Port Stephens, NSW | 1 |
Eulama, QLD | 1 |
Ballarat, VIC | 1 |
Gold Coast, QLD | 1 |
Joondalup, WA | 1 |
Rowan, NSW | 1 |
Newhaven, VIC | 1 |
Central Coast, NSW | 1 |
Devonport, TAS | 1 |
Penola, SA | 1 |
Germantown, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
JFT Spoonmas 🎄❄️ (@SpoonzyEdits) reported
@Telstra I was wondering if you could help get me verified
-
cleacryto (@cleacryto) reported
@telstra Yet another day of broken Telstra promises
-
Leanne Cutler (@leanne1cutler) reported
@Telstra The TIO has been informed. Ref 24131122. Rajeev called yesterday to confirm a manager was coming at 11am today to finalise the solution. No one showed up.
-
Darren Verbakel (@screamouttimber) reported
@WazT555 Telstra ****!!!
-
𝔼𝕝𝕚𝕫𝕒𝕓𝕖𝕥𝕙 (@MissLizzieZiZi) reported
@telstra why has the internet been dropping in and out yesterday and today in Marion SA?? I work from home and am getting in trouble with my boss FFS!
-
JFT Spoonmas 🎄❄️ (@SpoonzyEdits) reported
@Telstra I've sent a message, I appreciate this help to get me verified
-
Gasai ⁷ ♡.✿ (@Ga_saii) reported
@Sarah65197247 I remember them posting something about Telstra blocking the stream site so to use your phone provider or something, dono if that’s what is issue on yours but thought I’d mention it
-
Roy Marshall (@rmar1222) reported
@QuentinDempster Gave up on the NBN and now have a 4G modem with 500GB for $69 a month. The NBN never worked properly at our place in Campbelltown NSW and neither Telstra nor NBN was interested in fixing it. The 4G modem works fine.
-
Tymek (@Tymek84) reported
@Telstra A long time. And only when in the cbd. I live near thr CBD and access 5G. But when near the Southern Cross end very slow performance. Assuming it's network congestion but it is relentless.
-
Peter Martin (@petermartinsept) reported from Melbourne, State of Victoria
@grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service
-
Loflyt 🦁 #ibledred (@LoFlyt) reported
This is exactly why I'm cancelling my @Telstra @Foxtel **** fight. It's a customer service nightmare. #custserv
-
James ROWE (@JamesRO21209910) reported
@DavidWoods06 @andy_penn dont us a credit card at a telstra store one telstra store was invesrigated for the theft of 27000 customer card details
-
Section 8 Guitars (@Section8Guitars) reported
@Telstra strikes again No phone for 8 days and not going to be working anytime soon. A mobile that NEVER works and spotty internet. This is what $240 gets me. Btw....life threatening illness...hope I don't need an ambulance this month. #Telstrasucks
-
Joshua McKinnon (@corduroy) reported
Is the Telstra 4G network really crappy for actual data streaming, or is it just Telstra via an MVNO (Woolies) that sucks? $20/m was wonderful when I did not leave the house, but now that I actually need data to work on the train, maybe I need to change back.
-
Brett Doyle (@BrettD08) reported
@Telstra Honestly I’m done at this point. The whole complaint process have been painful and I wonder if this is done in a attempt for the customer to just give up and let it go