Telstra Outage Map

The map below depicts the most recent cities in Australia where Telstra users have reported problems and outages. If you are experiencing problems with Telstra, please submit a report below.

Telstra users affected:

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• X Stock Investing💲 🇦🇺 (@jk_stock) reported 2 days ago

  2 growth opportunities for $TLS. 5G fixed wireless is increasingly being positioned as a substitute for home NBN connections. Telstra’s intercity fibre network - linking data centres across Australia - presents a source of additional upside not yet reflected in earnings forecasts

• Thinker2 (@Thinker2nd) reported 2 days ago

  @Lisa9Sophia People forget the GFC were taxpayers bailed out private corporations, taxpayers built the nbn then give it to Telstra to sell back to us, taxpayers built the energy network which was given to private businesses that have sold back to us & run down all these gifts 4 us to rebuild

• Cyclops Trader (@Cyclops_Trader) reported 2 days ago

  What's a bigger rock job: 1. Being an ASX #Uranium Investor? 2. Being an ASX #Lithium investor? 3. Being a Telstra NBN Customer? @Telstra

• Sarah Haar (@Sarah_Haar_) reported 3 days ago

  @troberge_au I think we got ripped off. Now there’s Ticketmaster and ticketek and huge massive cover charges on any shows. All these stupid Telstra pre sales and tickets for foxtel subscribers and hoops that just make no sense at all.

• The New World Order Sucks! (@CentreLeft21) reported 5 days ago

  I reckon telco help chat take ignoramus lessons. They don't comprehend what is conveyed. Cherry- pick what they want. It's like communicating with a merry-go-round leading back to no resolution & that's when one interacts with a human! 😡 #HelpDeskFailure #BoostMobile #Telstra

• JoeCan64 (@JoeCan64) reported 5 days ago

  @Starlink Starlink helped us out enormously, we had no fast internet, Telstra in Australia wouldn't help, we are in a regional town where residents get the NBN but commercial district don't. We connect over 20 devices and 60 staff, can't do that without Starlink.

• Mike Kennedy (@MikeKennedy1906) reported 9 days ago

  @Telstra @nbn @NBN_Australia NBN emailed to say Telstra equipment so need to report to them. TIO can’t help - says it is a local council issue as pillar is on footpath. Half hour on hold to Telstra who says someone will respond in 3 to 5 days. Regretting I ever bothered. #auspol

• Mike Kennedy (@MikeKennedy1906) reported 12 days ago

  But @Telstra said that if there was further vandalism on the w/end (v. likely given location) and a Telstra customer called about no phone service on Monday, it would be “within policy” for Telstra to pass info on to @NBN. 😜😜

• Eric (@bananman1234) reported 15 days ago

  @paunola_michael @Indy24121 I’ve got my nbn with Telstra and never had an issue with speed

• Oz Veteran (@oz_veteran) reported 16 days ago

  @Indy24121 Terrible. We ditched telstra nbn for another provider and it isnt any better so we're looking at starlink.

• Fish Lips (@Fish_Lips_) reported 16 days ago

  @crackerscraigo Hes on the phone with Telstra tech support. They are telling him how to install NBN. Its called 'on the job' training...

• Daniel Clancy (@DanielClancy) reported 20 days ago

  .@NBN_Australia is the worst run service in Australia by FAR I have had no fibre internet for nearly FIVE days and they nor @Telstra are interested in fixing it up. In 2025 INTERNET IS AN ESSENTIAL SERVICE!!! THIS IS NOT GOOD ENOUGH!! I'm now paying throught ******* nose for backup 5G internet in it's place and I can't afford this forever. @Telstra you WILL be reimbursing me for that too.

• Cdbrown (@BrowntownBrew) reported 21 days ago

  @RyanJones6980 @rhysam @Telstra Starlink is great when compared to NBN wireless and copper based connections. It is slow and costly compared to fttp which is what 93% of premises would have had by now if it weren't for Abbott

• Ryan Jones (@RyanJones6980) reported 21 days ago

  @BrowntownBrew @rhysam @Telstra I have 2 family members on NBN and I get 2-3 times the download with comparable upload and unnoticeable latency issues with anything I use it for. It has never failed either.

• Roz💜✨️🌹 (@rozywhitelight) reported 21 days ago

  Dear gd. The technicians supposedly working for telstra tearing up the cement for nbn have no evidence of preplanning (theyve knocked out the fttb by another operator so we have no wifi) and the strata wont talk to tenants, only owners so by the time an email trail between all parties happens we get problems. This place is ridiculous & frankly the strata are a nightmare, its reminiscent of city councils charging like wounded bulls for doing nothing & giving people the run around.

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