Telstra

Telstra Outage Report in Townsville, State of Queensland

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The latest reports from users having issues in Townsville come from postal codes 4817.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Townsville, State of Queensland 12/14/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • arose62 Andrew Rose (@arose62) reported from Central Coast, State of New South Wales

    @theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.

  • ByEichler Kurtis Eichler 📰 😷 (@ByEichler) reported from Adelaide, State of South Australia

    Then I received a call this morning and attempted to do this for 30 minutes and my phone number is still listed on this loser’s account. So bad. Stressful and @Telstra is hopelessly inept

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes

  • Stewart115 Stewart (@Stewart115) reported from Canberra, Australian Capital Territory

    @Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?

  • SeanAmbrose44 Seán Anmchadh (@SeanAmbrose44) reported from Woronora Dam, State of New South Wales

    @BreakfastNews I have persistent calls alleging they are from the NBN and now Telstra advising me that there are problems with my internet. I ask them for their employee number and tell them I’ll call back.

  • gjwmartin Greg Martin (@gjwmartin) reported from Sydney, State of New South Wales

    @Telstra Hey, Have you guys stopped talking to YOUR customers? Can’t speak to anyone - & your chat links are as broken as your non-existent customer service. Shame on you, @Telstra

  • ByEichler Kurtis Eichler 📰 😷 (@ByEichler) reported from Adelaide, State of South Australia

    For the past four months I’ve received all correspondence for a Telstra customer called Yanwen Bao. The past week, I’ve had 10 “No Caller ID” phone calls. I answered three of them, all looking for her. @Telstra say I have to negotiate with the caller to have my number removed

  • WranglerJane64 JB (@WranglerJane64) reported from Broken Hill, State of New South Wales

    @Telstra @McTipungwuti43 Here to@help 24/7 is false advertising and a lie

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @RjVercoe Thanks mate. I’ll be straight onto the ombudsman this morning. I’ll never use @Telstra again once I’ve cancelled everything today.