Telstra Outage Report in Townsville, State of Queensland
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The latest reports from users having issues in Townsville come from postal codes 4810, 4811 and 4817.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (28%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
TV | |
| Townsville |
Phone | |
| Townsville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Terry O'Leary
(@grow_dem_melons) reported
Staff from our marketing office come out to train a couple growers on the new cloud based QA & Traceability program. Good old @Telstra internet and phone service east of Chinchilla has gone down the toilet again.
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Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
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BohdanD
(@BohdanD) reported
@Telstra my sms is sitting in outbox for 2 days, the same my on wife's phone - what is going on at 2226 area? Some outage or what?
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Rod (Tiny)
(@TinyTheKiwi) reported
Well....that’s a bit crap. @Telstra are getting rid of the Caller Tones :(
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Heterodox
(@michaelneale) reported
@mipearson @NBN_Australia @Aussie_BB the frustrating thing is this is not a cherry picker job, its a confidence in handling wires job (I have seen telstra and power people up there no problems)
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Clare Scanlon 🔥🔥🔥
(@ClareScanlon1) reported
@telstra my webmail has been disconnected with no notice. Your call service called me back and your computer voice said there is no agent who can help me and to call back later. I can’t use the app because it says I have no email account. #Telstrafail
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Michael Tabet
(@mick2604) reported
@Telstra Just received new smart modem and set it up.. speed is much better.. 42.1 Mbps.. will let you know if any further issues
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Sarah Jane Bell
(@SarahJaneBell94) reported
Hi @Telstra, My plan ended months ago and I wasn’t informed, but still charged. The #Ballarat store said to call the hotline as the local store is a licensee. Called the hotline, and was sent a text to use the app to complain. Would be great if there was support in regional areas
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Chris Evans 🏀🍷 🍽
(@chris_evans13) reported
Day 1 of being a @Telstra NBN customer. Regretting it already!
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Robert Bozinovski
(@rbozinovski) reported
@Telstra’s mobile network is significantly broader and deeper than that of @VodafoneAU. Also, Telstra offers roaming in North Macedonia 🇲🇰, whereas Vodafone does not include the country in the $5 per day offer.