Telstra Outage Report in Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Townsville come from postal codes 4810 and 4817.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Telstra
Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Phone | |
| Townsville |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Ryan
(@PaddyR19) reported
@ElaineM11584892 He’s done more damage to Qantas than Ziggy did to Telstra. Ban these foreign CEO’s!!!
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jhammer
(@jhammer) reported
@ColinTheMathmo @Telstra Any chance you know how your ISP was able to finally get in touch with Telstra? We have run into the same issue, including the bouncing Postmaster address.
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Essie Peta
(@EssiePeta) reported
Moved out of my old apartment back in December 2021 & closed my account with @Telstra, so why after multiple communications & "corrections" have I recieved yet another f***** bill?!?!?!? Seriously WTF!
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Joshua A Martin
(@joshuaamartin71) reported
******* telstra, customers help at telstra , wasted a couple of hrs all just to get 1 sim card actavated, couldn't do it online no that would be 2 easy, 1 karan got offended cause I said bloody, once, I was swearing at her, only have 1 phone number, 1 ******* data connection
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Hans Bruitzman
(@hansbruitzman) reported
@Telstra If only Telstra service was better. Not talking about coverage, talking about customer service. Having customers on phone for an hour waiting is awful service
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Tazbandicoot
(@tazbandicoot) reported
@HandleComplaint @Telstra No unfortunately not, although I did get a call from them today apologising for the outage and that they were still unable to confirm when it would be fixed, in the meantime they are sending a new modem that will connect to mobile data free of charge
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Lynda Lee
(@Leel06Lee) reported
@MRowlandMP Can you organise investigation into Telstra Please? Disconnecting Pensioner on priority after Guaranteeing NEVER do so - Took Password to Bigpond! so I Can`t Read Important Emails like Power bill - so I get cut off there too? It`s TOO STRESSFULL - NO HELP in Tenterfield!
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Josh Geering
(@Josh07815895) reported
@trevorlong do you have any tips as to how to get Telstra to actually look into a problem? They have just fobbed everyone off because their remote check doesn’t show an issue
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Mansour Shukoor
(@MansourShukoor) reported
Telstra mobile service has been down since Monday! I cannot receive calls or texts, please help @Telstra
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lauren ST SPOILERS
(@hadtowehadto) reported
what ******** is happening in my brain rn since when has telstra been in charge of power im so ******* stupid