Telstra Outage in Townsville, State of Queensland

Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

@Telstra That didn’t help the last 3 times!

@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

DODO GO **** YOURSELF WHY DID WE EVER SWITCH FROM TELSTRA

@telstra FIX YOUR DOGSHIT ******* INTERNET

@Kathblue @MFWitches When you buy advertising you get a lot demographic info on where you're advertising. Never been involved with a huge buyer (Telstra etc), small buyers don't get told anything.

@Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡

@Telstra @NoRelationToNed Having issues with mine aswell, been down about 4 hours

@Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??

@Telstra This doesn’t really cover how Telstra is going to compensate businesses and customers for what seems to be a week outage. I am more interested in the service component of the impact.

@Telstra Nothing worked. Still down

@DrewPfitzner @GribbleRC Yes it’s rip off compared to the city , think we are on 500gb with Telstra for $90 , have dual sim phone to try a get coverage and cel-fi boosters in house and a few vehicles. So much for a unversial service obligation, hate to be remote!

@angharadyeo I yeeted to Telstra earlier this year cause I was sick of their website/app never working. That & the coverage was non existent only a hour out of a major city.