Telstra Outage Report in Townsville, State of Queensland
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The latest reports from users having issues in Townsville come from postal codes 4810 and 4817.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (24%)
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E-mail (21%)
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Wi-fi (8%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
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 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Internet | |
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| Townsville |
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Community Discussion
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Telstra Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Vaux 🇦🇺
(@RV_27) reported
@itsgailw @Telstra @NBN_Australia If after over 60 years of being a family customer, if they can't get it sorted I will be looking elsewhere. It really pissed me off once they sent me a reminder to pay my bill for the service I haven't been getting 🤬
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Gail Wilson
(@itsgailw) reported
@RV_27 @Telstra @NBN_Australia I had nothing but trouble with them, changed to Origin, problem sorted.
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Robyn Vaux 🇦🇺
(@RV_27) reported
@Telstra is absolutely pathetic with fixing my internet, I've had problems since January, I've had 2 new @NBN_Australia boxes & a new Telstra Modem & I'm still having issues. I'm absolutely fed up with their incompetence & delays in fixing my issues #Telstra get it fixed NOW!🤬🤬
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🇦🇺 CipherHash 🇦🇺
(@CipherHashau) reported
@IncogIntellect @Telstra Worse, this is for an NBN service I should have already swapped it to starlink, they've got 1.5hr before they lose another fixed services customer.
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John pascoe
(@Johnpascoe10) reported
@DigbyStretch Telstra phone and starlink internet and wifi calling at home. After nbn you will never go back
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Extranious A (VIC/Tim)
(@AssExtranious) reported
Thanks a bunch @Telstra I have been trying to remove the NBN service from the house I sold for a month. I’ve been billed for a service I asked repeatedly to be closed. Finally I got Mr Helpful on the phone and he removed it. And every other service, including my email account, after being explicitly asked not to. I have the screen shots. Now … the crack team who can may possibly restore it are sleepy bo bos because they only work until 5pm. Pathetic.
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Extranious A (VIC/Tim)
(@AssExtranious) reported
Thanks a bunch @Telstra I have been trying to remove the NBN service from the house I sold for a month. I’ve been billed for a service Inasked closed. Finally I got Mr Helpful on the phone and he removed it. And every other service, including my email account, after explicitly asking not to. I have the screen shots. Now … the crack team who can may possibly restore it are sleepy bo bos because they only work until 5pm. Pathetic.
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UNDEAD KING
(@BRONXO69) reported
@DFactualists @Telstra Telstra reckons I applied for nbn and put a appointment for a nbn connection tech to set up the nbn. I never applied for nbn I only got a phone esim and own the phone out right. The complaint has taken more then 7 days about it
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UNDEAD KING
(@BRONXO69) reported
@DFactualists @Telstra Telstra reckons I applied for nbn and put a appointment for a nbn connection tech to set up the nbn. I never applied for nbn I only got a phone esim and own the phone out right. The complaint has taken more then 7 days about it
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Here’s Johnny!
(@BrumbyinTahland) reported
@D_LittleproudMP What did you do about it in your 9 years in government? Nothing positive. Remembering it was Howard government that privatised Telstra who you would need to provide this service.