Telstra

Telstra Outage Report in Townsville, State of Queensland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Townsville come from postal codes 4814 and 4810.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Townsville, State of Queensland 05/17/2025 23:10

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville and Arcadia Village.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville E-mail
AustraliaTownsville Internet
AustraliaArcadia Village Internet
AustraliaTownsville E-mail
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealSwifty Chippin’ in (@TheRealSwifty) reported

    @Telstra For real? Sort your own mess out don’t pretend to value me as a good customer, mess me about for 24hrs and ask me to solve the problem. Is that a joke? #news

  • PolAg19746971 PolAg 🇳🇱 (GO/FY) 👨‍🍳 (@PolAg19746971) reported

    @elon dude, why is Twitter so slow over Starlink in Australia? You literally own both. If I switch to Telstra 4/5G it works fine…

  • MrsBker Ria 🍀 🌸 (@MrsBker) reported

    Telstra, something major is going on with your systems because your website doesn't work at ALL

  • iFobbOz iFobbOz 💉💉🍻 (@iFobbOz) reported

    @RuncibleH Bro - not even!!! The ineptitude that still exists in Auspost, CBA and Telstra is still at Monty Python levels. OS Companies with lower operating overheads and Customer focus are so much better. Eg ING Bank.

  • net_ninjas Net Ninjas (@net_ninjas) reported

    @ShopifySupport We get the same issue on Telstra, Optus and other ISP's. This is a Shopify unfractured related issue, NGINX server or routing

  • s_lorien_photo Sarah Lorien (@s_lorien_photo) reported

    @Telstra "let us know what your enquiry is about and we'll put you through to someone who can help you". Lies. All Lies. So over companies making it so difficult to contact anyone you just want to give up.

  • MatthewkLove Matty (@MatthewkLove) reported

    Hey @Telstra - Day 16 of having my new Samsung S23 Ultra and not being able to use it because of a completion order stuck in your system. Spent hours on the phone (on hold),email, in-store. Apparently a manager is set to call me back in 3-5 business days?? Help?!

  • tiger_hype Tiger Colin 🐯 (@tiger_hype) reported

    @FoxyHardy @TheTigerArmyAFL Depending on your internet signal, it might be better on your phone. Also the AFL live site might have it if you are with Telstra

  • dirty_larry ***** Larry (@dirty_larry) reported

    Musk is shite.. Does he think making Twitter crap is a good advert for Telstra? I wouldn't touch Telstra with a bargepole. Can't run a platform, I'm not buying his cars. #TwitterDone

  • Jem_ssbu Jem_gc (@Jem_ssbu) reported

    @M4TCH_96 I think my version of hell would be a Sisyphus like torture but instead of rolling a boulder up a hill, I’d be trying to get through to Telstra customer support, but infinitely getting my issue referred to a different department.