Telstra

Telstra Outage Report in Townsville, State of Queensland

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The latest reports from users having issues in Townsville come from postal codes 4814.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Townsville, State of Queensland 11/24/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 2017Ferret The Weather Ferret (@2017Ferret) reported

    Having some Intermittent problems with the NBN this morning Using my back up Telstra modem Works at treat

  • Chris_Rathborne Chris (@Chris_Rathborne) reported

    @CiceroConsulta1 @Telstra @Optus They are like a cruel joke. Someone should look for a class action lawsuit against them for this type of service

  • benjdunn benjdunn (@benjdunn) reported

    @Telstra I’m currently waiting for someone to message me back on the Telstra chat. Can you help organise an NBN engineer visit please ?

  • AkiraYukiUAE Akira Yuki (@AkiraYukiUAE) reported

    @saralaw_ @AppleSupport @Telstra After restarting my iPhone again I regained my mobile data. Hope your issues get sorted as well soon.

  • michael46571445 Slumerican Willie (@michael46571445) reported

    @CiceroConsulta1 @Telstra Well, they blew up Nashville on Christmas and AT&T didn’t say ****. Bill still the same.

  • MikeMinas68 Mike Minihan (@MikeMinas68) reported

    @Telstra Still no solution completed here I will send DM

  • SaturniusMons Shane (@SaturniusMons) reported

    @VikOlliver @juhasaarinen FTR I was part of the ALU team that rolled out the 3G nodes for Telecom NZ, and I've sat with the core network team, the edge router team for Telstra, and a in house spin off from Telstra Labs

  • MeckeringBoy 💧Michael Dowling-Demand renewable covid recovery! (@MeckeringBoy) reported from Westfield, State of Western Australia

    @markmorey5 I get around 50Mbps but STILL have buffering issues EVERY day. And I’m with Telstra. Australia is a joke. Why do we always get third rate infrastructure and crap services? Labor build to gold standard. LNP sabotage everything... From Medicare to NBN NDIS CSIRO ABC. #auspol

  • sivaramboppana @sivaram (@sivaramboppana) reported

    @Telstra Rude behaviour of Telstra shop in Werribee plaza after waiting for more than 2 hrs for an appointment I noticed people getting served not me when I ask them they said system issue they haven't booked my appointment. This is 3 Rd Tim in a row.

  • CiceroConsulta1 CiceroConsultancy (@CiceroConsulta1) reported

    .@Telstra mobile broadband sucks *****. 1999 connectivity speed in 2021 🤬