Telstra Outage Report in Townsville, State of Queensland

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The latest reports from users having issues in Townsville come from postal codes 4810, 4811 and 4817.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Townsville, State of Queensland 12/11/2023 09:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville TV
AustraliaTownsville Phone
AustraliaTownsville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • grow_dem_melons Terry O'Leary (@grow_dem_melons) reported

    Staff from our marketing office come out to train a couple growers on the new cloud based QA & Traceability program. Good old @Telstra internet and phone service east of Chinchilla has gone down the toilet again.

  • vigabyvi Gaby Villalva (@vigabyvi) reported from Melbourne, State of Victoria

    @Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?

  • BohdanD BohdanD (@BohdanD) reported

    @Telstra my sms is sitting in outbox for 2 days, the same my on wife's phone - what is going on at 2226 area? Some outage or what?

  • TinyTheKiwi Rod (Tiny) (@TinyTheKiwi) reported

    Well....that’s a bit crap. @Telstra are getting rid of the Caller Tones :(

  • michaelneale Heterodox (@michaelneale) reported

    @mipearson @NBN_Australia @Aussie_BB the frustrating thing is this is not a cherry picker job, its a confidence in handling wires job (I have seen telstra and power people up there no problems)

  • ClareScanlon1 Clare Scanlon 🔥🔥🔥 (@ClareScanlon1) reported

    @telstra my webmail has been disconnected with no notice. Your call service called me back and your computer voice said there is no agent who can help me and to call back later. I can’t use the app because it says I have no email account. #Telstrafail

  • mick2604 Michael Tabet (@mick2604) reported

    @Telstra Just received new smart modem and set it up.. speed is much better.. 42.1 Mbps.. will let you know if any further issues

  • SarahJaneBell94 Sarah Jane Bell (@SarahJaneBell94) reported

    Hi @Telstra, My plan ended months ago and I wasn’t informed, but still charged. The #Ballarat store said to call the hotline as the local store is a licensee. Called the hotline, and was sent a text to use the app to complain. Would be great if there was support in regional areas

  • chris_evans13 Chris Evans 🏀🍷 🍽 (@chris_evans13) reported

    Day 1 of being a @Telstra NBN customer. Regretting it already!

  • rbozinovski Robert Bozinovski (@rbozinovski) reported

    @Telstra’s mobile network is significantly broader and deeper than that of @VodafoneAU. Also, Telstra offers roaming in North Macedonia 🇲🇰, whereas Vodafone does not include the country in the $5 per day offer.