Telstra Outage Report in Townsville, State of Queensland
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The latest reports from users having issues in Townsville come from postal codes 4814 and 4810.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville and Arcadia Village.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Internet | |
| Townsville |
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| Townsville |
Internet | |
| Arcadia Village |
Internet | |
| Townsville |
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| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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JOY ROMA
(@nineislands) reported
from
Townsville, State of Queensland
Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Purl Box
(@ThePurlBox) reported
Hey @Telstra - mobile service in Woodend 3442 interrupted for ages now and no update as to when it will be fixed on the outages site. What’s going on?
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Prof Felice Jacka
(@FeliceJacka) reported
@Telstra @NBN_Australia the internet in old Ocean Grove, Victoria has been increasingly unstable over recent weeks & is now fully unusable (from yesterday). Enquiry suggests this is not just our house but rather area level. Telstra chat confirmed instability this morn. Fix pls!!
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Josh
(@itshughesy) reported
Literally spent an hour on the phone to #Telstra doing an order, only to be told that as I'm not an active customer I must pay a $750 deposit? How about no. What happened to your customer focus @Telstra 0/10.
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Mohamed Idrees
(@IdreesM8) reported
@Telstra Hey Ryan, your team couldn't help... another failure
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Banok Rind
(@banoky) reported
@aleeb88 That's so good! @Telstra sending bills to an old address but I never gave them. Now I been cut off, its a poxy Monday hahahaha
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Bronnie🐨🇦🇺😷 🌷🌻♑🕯
(@AussieRIZZette) reported
@Telstra This link does not help... it doesn't say anything about email issues...
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Nerone_Mma
(@Itelluwot) reported
Cmon @Telstra nearly an hour waiting to talk with someone? I understand why people say you have the worst customer service in Australia
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Prof Felice Jacka
(@FeliceJacka) reported
@Telstra Yep, it's 1-2929090776723. Worth noting that I'm now having to hot spot to my phone as the internet is just useless. Given we have two people in the house needing to WFH and use zoom all day, this is a huge issue
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RB yugn
(@ygnxu) reported
**** Telstra bro nbn has been down since Thursday and they said they’ll call in a technician for Monday which was the latest and he hasn’t even came today so dragged where is my google fibre at
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Kirt M
(@kirtmorgs) reported
@hexsteph $5 per month if you are a Telstra phone customer