Telstra Outage Report in Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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JT Photography and Digital Art
(@GraveWhisperer) reported
Had enough of your ******* bullshit @telstra. The so called NO call backs. I've been without service on 2 devices for AN ENTIRE WEEK and the entirety that you come up with is "we'll escalate it" with no actual effort to fix this issue yet thinks its entirely ACCEPTABLE to take
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Ashleigh Colleen
(@AshleighSculley) reported
@Telstra No I was not. Only told that there’s an outage in the area that should have been resolved by now but isn’t. They also said I needed to wait until the internet is back up to request compensation for the days without it.
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RashadInOz-2020
(@rashad_rebuilt) reported
Hey @optus just a well-deserved "Thank you" for great customer service getting a wifi modem organised and working. That's fresh from 5 hours on chat with @Telstra trying to get a simple problem resolved.. Yep. *trying*. Still broken.
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Ashleigh Colleen
(@AshleighSculley) reported
@Telstra Okay, well considering this has been the 5th outage in the last month with the same response each time, I’ll definitely be considering switching to a network that is more reliable. Please do let me know when things are working again.
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Ryan
(@Eagles_Avs) reported
@Telstra , you're stupid current ad that states "hey Google" in its script really stuffs around android televisions. Not the smartest advertising or marketing ! They play the brief version possibly 3-4 times per ad break of NRL Fox.
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Helen boosted Robertson
(@HelenRobertson4) reported
@Telstra Our whole community has had raised this issue. I’ve lived here for almost six years and in spite of promises it has only gotten worse. Telstra is better than the other providers.
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Megan
(@megsbury) reported
@Telstra Yeah. I’ve checked all the things my end. There’s been lots of locals reporting issues since some lines were accidentally taken down last week. This is my first experience of it tho.
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Rik Shepherd
(@riktheozfrog) reported
@AlexBallhausen 1/2 Well you can guarantee that there is no lack of service between Sydney Canberra & Melbourne. THAT'S the routes the pollies take. We had to spend $1800 on a retrans system to get our mobiles to work in the house paddock. The closest Telstra tower is in a hole, LITERALLY
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Levine Naidoo
(@LevineNaidoo) reported
@NationalFarmers Visit us at the Telstra and IBM booth to see what we’re doing to help producers improve brand trust, improve produce quality and freshness, reduce wastage and increase value in this sector.