Telstra Outage Report in Townsville, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Scott Edwards 💉
(@SEdwards0108) reported
from
Townsville, State of Queensland
Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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MMKreasionMM
(@BlknWhtKat) reported
@dsr150250 @Tim_jbo Don’t think we ever knew or cared where electricity came from &we never wasted it. We never had the multitude of electrical devices & technology to throw away or continually upgrade. Our phone lasted 40 years & still would be usable but Telstra removed the infrastructure
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Jacob KIZHAKETHIL ALEX
(@AlexKizhakethil) reported
✓When asked about a resolution, they said that my issue could only be escalated and there was no resolution date provided. I’ve spent over 5 hours on call, can you please do something about this? (4/4) @Telstra
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fernei
(@fernei01) reported
@Telstra Hi Tori no reference number as the only way of contacting Telstra for service issues is via chat. We have been greatly inconvenienced with 2 adults working from home and two children home schooling. We are on a 50 Mbps plan and currently getting between 3 and 12 Mbps.
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🌏🦌🐨🌴🌲
(@island_scenery) reported
@Telstra The article says Android- what of others such as iPhone etc? Is Telstra considering providing a service that blocks any such attacks, for instance, by request of the customer?
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Showtoonz
(@showtoonz) reported
@Telstra so this morning my wife had an online interview done from home in the inner west of sydney. The service was so galactically slow she had to go to her mobile for the interview. Im wondering why am i paying 100$ a month to get a **** service on NBN. And you say....
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Ian Alberto
(@ianalberto01) reported
@Optus you are making @Telstra look compotent. Give me a damn call back.
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Graham Sciberras
(@GrahamSciberra1) reported
@Telstra 3/3 - tried that, was told to call Control Group on 1800 096 566 - did that and was told I can't upgrade at all because of my plan I've been through 2 credit checks, verified ID twice, have repeatedly been called a 'new customer' despite having been with Telstra now for 1 year.
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Robert
(@racaustralia) reported
@Telstra tax write off, ads, don't pay service people
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greg
(@elizabeth_BBC) reported
@Telstra Hey Ryan, I spoke to Libby from the CEO complaint team on Thursday. She guaranteed my problem will be urgently resolved and promised she would be back in touch on Monday. Guess what??? She lied, did nothing and then told me today she has emailed someone 1/2
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Dr Leigh Morpeth 💚🌏✊🧬🗣
(@leigh_morpeth) reported
@synapse101 @Telstra @Telstra sucks - always have, always will - use to charge my Nanna deceased Nanna who made 5 phones calls a month a $40 access free - no heart, no service artiste & no future..