Telstra Outage Report in Townsville, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Townsville come from postal codes 4810.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telstra
Telstra is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
City | Problem Type | Report Time |
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Townsville | Internet | |
Townsville | Internet | |
Townsville | Phone | |
Townsville | Phone | |
Townsville | Phone | |
Townsville | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹
(@prasetyoseven) reported
from
Townsville, State of Queensland
Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Calebsfavourite
(@calebsfavourite) reported
@martyk40 @Raf_Epstein @Telstra Mention you’re writing a letter of complaint, to ombudsman and MP, copy to Telstra. Usually only get close to success with threats
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Dhiv Joseph
(@DhivJoseph) reported
@Telstra could you confirm if there's an outage in Kellyville 2155 NSW. I just got off the phone with your tech support advising me there's an outage and they can't restore my NBN service until it's resolved locally yet your outage check service says everything is normal...
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Jane Taylor
(@JaneTaylore) reported
@FinancialReview Cancel Telstra, better options out there
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kat 🌸
(@B0TANIKCALS) reported
@42kgss it's just so they can get a stupid amount of money when customers go "oh hey i found a better deal", it's so scummyyy i'm never goin back to telstra
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Peter Coombes
(@peterjcoombes) reported
@Telstra Does Telstra provide the capability for customers to block this type of spam? Note that the messages are from hidden accounts and undisclosed origins which do not allow a Telstra customer any choice. Is this a permitted use of your service?
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Mr Anderson
(@AchumaPuma) reported
@Telstra What a load of horse ****.
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🌸 MadMelbourne 🌸
(@melbstormrocks) reported
@jenleahhh @WendyfWilson @CathBird5 I’m with Aldi which uses the Telstra network (I know 🙄) but where I live the others don’t have the coverage & I’m in a bushfire area. Half the price or less than Telstra directly.
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Hela Arisen Again
(@Grumy1957) reported
Hey @Telstra_news I hope you don’t fail to inform me when the trial increased NBN speed ends. There’s no way I’m going to pay you another $10 a month. #telstra
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Sean Holmesby
(@seanholmesby) reported
@Telstra ...and now back to @hotelsdotcom... who I'm on my 10th phone call with @hotelscomhelp. The last Customer Service rep confirmed my refund after speaking with the hotel...but I just got an email saying the refund is pending as the hotel didn't answer!?!? How is this possible?!?!
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💧Love those shoes💉💉(AZ)
(@DWybar2) reported
Hang on... @Telstra are only pushing for thier Australian Staff to be vaccinated which equates to about ONE THIRD of thier Staff.(ref.Afternoon Breifing). How many work Overseas?