Telstra Outage in Townsville, State of Queensland

Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

@Telstra That didn’t help the last 3 times!

@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

@Telstra I have not as I am catching up on the work I missed out on last week due to the outage and @Telstra have limited after hours correspondence.

@hotnutbar @LesStonehouse @Optus Out where I live Optus has much better coverage than Telstra with the mobile signal. I used to be with Optus but they absolutely stink with their customer service so my mobile is through amaysim (cheaper and better customer service).

@Telstra @BenFruitTwitch LOL even this response is comically bad. Read the tweet, and send the poor guy a tech. You'd probably know about it if an entire area was out of service for 4 days

@EileenOrmsby @Telstra Now I remember why I followed you. You report on an area of the internet that I know nothing about and have never been bc I'm afraid of the dark... props for having your pgp key in your profile. I think that might be the 1st time I've seen anyone do it not that I know what it is.

@LesStonehouse @Optus my mobile with "Amazin" via Optus! terrible service cut out middle important phone calls! Landline NBN internet with Westnet years!after lot investigation found signal was being blocked between their repeater my house(regional) changed service to "Boost"(Telstra) excellent!

@PoliBard @tonytardio 000 Emergency,[1] also known as Triple Zero[1] or Triple 0,[2]... is the primary national emergency telephone number in Australia. The Emergency Call Service is operated by Telstra, and overseen by the Australian Communications and Media Authority (ACMA), Seems it is. Oops

@Telstra congrats, because of Mate's awful security you've just gained a 5G Home customer. Don't let me down bebe

@LesStonehouse @Optus Daughter in Rocky been having huge problems with Optus....think she has had enough and changing to telstra soon.

@LesStonehouse From my experience and that of others, unless you live in or very near one of the large cities, don't use Optus, use Telstra & only Telstra network.

@LesStonehouse @Optus I'm on Optus in the south east side of Brisbane on cable NBN no real issues, much better than Telstra down the same cable, seriously thinking of going Optus 5g and giving the (LNP bullshit) NBN the flick