Telstra Outage Report in Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Townsville come from postal codes 4817.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 04: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Wi-fi | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Wi-fi | |
| Townsville |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Hermann
(@HermannVespa) reported
@Telstra There has not been a power failure in our area and certainly not for 4 days. Pull your heads out of your arse, this is **** and not acceptable. No excuse.
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ً
(@Charmainemay_) reported
So apparently there’s an outage in my area and my nbn won’t work until Dec 8?! Wtf @Telstra @NBN_Australia 😩😩😩
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Brett Solway
(@brettjarrah) reported
@Telstra If you can get @Qantas to answer their phones, respond to D.M’s, or fix the web site, I’d be most grateful.!👌
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Craig (Bonsai) Bryce
(@Boom1979) reported
@telstra Just got another bill after being told by a complaint "specialist" that my name and all bogus charges had been removed. I'm extremely close to seeking legal advice and talking to the ombudsman as this 3 month+ Telstra mistake is affecting my health and credit rating.
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Eternity
(@vEternity_) reported
@Dimiteryyy @Telstra phone plans been with them for the past 5 years, literally havent had issues until now and its this ****** bad
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Jaybberwocky
(@Jaybberwockyttv) reported
Okay so I was going to go live - turns out our internet somehow switched itself to 4g backup instead NBN so now I can't stream the whole weekend. Have to wait for a technician to come out on Monday. So glad we pay ridiculous amounts of money for this service. @Telstra
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consumeprogeny
(@ConsumeProgeny) reported
Trying to help my folks with their Telstra mobile service and losing my marbles. It is truly bewildering how unimaginably awful a company like Telstra is. Almost total monopoly on our national telecommunications infrastructure, profit driven, and zero interest in quality.
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RoeJogan
(@RoeJoga09488483) reported
@Telstra Telstra and internet good joke. **** drops out every few days for no reason. 250 a month. I will be changing providers shortly coz this is bullshit
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Jaden
(@Jaden62236357) reported
@Vujcichh @Telstra Sorry for the experience It was amazingly frustrating when my account was locked Appeal never work,I got no response from the support not until someone referred me to @247cyber_tech on Instagram who assisted me to recover my account back.
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Chris (Mac) McKay
(@ChrisMc75762251) reported
@Telstra Reggie you can pass my complaint on to Mr Penn as I have a TIO complaint lodged and I'm going to get Telstra so much NEGATIVE EXPOSURE you may listen