Telstra

Telstra Outage Report in Townsville, State of Queensland

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The latest reports from users having issues in Townsville come from postal codes 4810 and 4814.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Townsville, State of Queensland 04/18/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Arcadia Village and Townsville.

Loading map, please wait...
City Problem Type Report Time
AustraliaArcadia Village Internet
AustraliaTownsville E-mail
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet

Community Discussion

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Telstra Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ricklevy67 Au Purrr , #IStandWithUkraine (@ricklevy67) reported

    @Telstra my nbn account has been cancelled because of $1008 of bpay payments that left my bank account but telstra never recieved. Bpay numbers are 7773 2594 057 800 and 7773 2592 157 800 via online banking. Reference number S009686683

  • beigewash ☮️ beigewash - PREFERENCES DID MATTER (@beigewash) reported

    @brettk351 @noplaceforsheep Don't think that would help. Telstra would love that. Australia only has a handful of companies that OWN & maintain telecommunications infrastructure hardware. Most telecom companies are RESELLERS using their infrastructure hardware.

  • GeoffKirwood FnMyalgia (@GeoffKirwood) reported

    @Gergyl Not just Optus have weak ICT. Consulting to @Telstra and their eCom LOLO was poorly performing. Wanted server upgrade, but I blamed code. Team uncoop, so logged into Oracle to pull stats (guessed admin pswd: "changeoninstall"). Cache miniscule, no stmt reuse. Took a year to fix.

  • ozziewiltshire Ozzie. Pro Choice! (@ozziewiltshire) reported

    @RichardKGrump @RobMax4 @TPG_Telecom I've never had a problem with Telstra.

  • Shazbottomus Neuroqueer Slushie (@Shazbottomus) reported

    My birthday wish is for other telcos to start throwing shade at Optus Given how much I'm overcharged as a Telstra customer I feel that they can give me at least ONE tweet poking some fun.

  • kzome77 katzome77 (@kzome77) reported

    @Telstra @Optus Do you know that Iran has blocked Internet, restricting Iranians outside the country to communicate with their family? What we Iranian need is to have access to free calls to Iran untill our comms issue is resolved. #MahsaAmini #مهساامینی

  • beigewash ☮️ beigewash - PREFERENCES DID MATTER (@beigewash) reported

    @brettk351 @noplaceforsheep Don't think that would help. Telstra would love that. Australia only has a handful of companies that OWN & maintain telecommunications infrastructure hardware. Most telecom companies are retail RESELLERS using these few companies infrastructure hardware.

  • DeniseTwigger Denise Twigger (@DeniseTwigger) reported

    @Telstra They wanted proof of all my payments which I said was ridiculous as he could see my bills were all automatically direct debited all on my Telstra account. Already spent over 40 minutes on the phone for an issue that wasn’t mine to begin with

  • Deb_Champion 𝓓𝓮𝓫 𝓓𝓮𝓫 (@Deb_Champion) reported

    @GavinWakeupint1 @WendyKeech1 The people in the telstra shop were probably there to complain about appalling service

  • JaiRitter3 Jai Ritter (@JaiRitter3) reported

    @GavinWakeupint1 @MSMWatchdog2013 They're all in the telstra store because telstra's customer service is disgraceful over the phone and online.