Telstra

Telstra Outage Report in Townsville, State of Queensland

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The latest reports from users having issues in Townsville come from postal codes 4810.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Townsville, State of Queensland 03/06/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Wi-fi
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MaccaJ65 Maccaj65 (@MaccaJ65) reported

    @Telstra heres to the disgraceful F grade on line service. Over 2 hours on your message app for a simple plan change.... even then it was not completed. Off shore is one thing no skills in what you is another story. Pathetic

  • HeadmasterL4 Headmaster Laslow (@HeadmasterL4) reported

    @Telstra Your company does maintenance in someone's area and destroys their internet speed from 100mbps to 0.6 Mbps, literally destroying their small business and then @Telstra can't find a solution other than frustrating them to the point of a mental breakdown. 👏👏

  • ChadPD Chad.... (@ChadPD) reported

    @Telstra 8 hours of dealing with bots & ppl who don’t read previous messages only to be told, bad luck, send it in to be looked at & you now lose your prepaid 16gb of data

  • ABlissedSecret Steve - GTS GM Via Patreon #TeamGrim (@ABlissedSecret) reported

    No YouTube No Netflix No smart tv service because it needs internet connection. No music. Can't play games. Can't do anything. Thank you @Telstra for your amazing internet service.

  • ABlissedSecret Steve - GTS GM Via Patreon #TeamGrim (@ABlissedSecret) reported

    Even though I was talking to a help agent from @Telstra last night apparently he booked a @NBN_Australia technician to come fix the issue on the 8th of April. But we both know they'll do a no show it's what they're known best for. 0.2 Mbps DL and UL speed round 2....

  • RobinRobinalex robin alexander (@RobinRobinalex) reported

    @LasseSr74098032 @raywilton4 Yeh My mobile with Boost(telstra) but rates are cheap pay only $30month they just increased my package from 3g to 5g at no extra charge for me! I was with Optus but signal kept blocking out where I live drove me mad!changed to this no problems for years!

  • LaurenPurdey Lauren Purdey (@LaurenPurdey) reported

    @Telstra you’ve incorrectly charged my elderly dad $240 for a technician who never arrived. He’s tried for four months to have it rectified. Next step ombudsman!

  • crankydaks Cranky Pants (@crankydaks) reported

    @THE_BLOCKSTAR @Telstra Hi Jason, my mum had exactly the same problem. It took 5 weeks of troubleshooting the modem until someone actually listened and tested the line itself. Sent a technician and found the fault 200m down the road. Hopefully you can get someone to help. I understand the frustration.

  • giovannicoppola giovanni coppola (@giovannicoppola) reported

    @denzel18787038 @Telstra Yes. I have been experiencing the same problem. They were working at some stage. Have you resolved the issue ?

  • juliankueh julian kueh (@juliankueh) reported

    @Telstra hi. Is there network outage in Cherrybrook area please. Postcode 2126