Telstra

Telstra Outage Report in Townsville, State of Queensland

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The latest reports from users having issues in Townsville come from postal codes 4810 and 4817.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Townsville, State of Queensland 05/08/2024 18:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Internet
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Internet
AustraliaTownsville Phone
AustraliaTownsville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • nineislands JOY ROMA (@nineislands) reported from Townsville, State of Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ____Padge Mal Padgett (@____Padge) reported

    @Telstra @shib4understan1 I need help with my entry. Your form won't accept mine.

  • marioPS 💉💉💉Now on 5G! (@marioPS) reported

    Hey @Telstra - I've been a client for the better part of a decade. What do I have to do to get a Telstra Smart Modem 3? Cancel my contract, then come back?

  • SommervilleMark Mark Sommerville (@SommervilleMark) reported

    @Telstra G'day telstra, yes your nbn service was very disappointing. Thats why I went elsewhere.

  • Minus777 Peter (@Minus777) reported

    @Telstra We found out the hard way that Telstra can't do plan upgrades. But they keep insisting we're on a different plan to what we're actually on. It's useless. Telstra is broken. @couriermail

  • TessSLea Prof Tess Lea (@TessSLea) reported

    After a week with no internet Telstra technician came and said “i cannot fix. Is the cables. They are np good. (Points to the pavement). all need ripping up. Can’t say how long. Weeks maybe. Months. Shrug. #telstrafail

  • HelenHaydon Helen Haydon (@HelenHaydon) reported

    @Aggy_from_oz @jensta70 Yes have been trawling social media for Mullum news and about 2 hours ago it said both Telstra and Optus were out. We too have lost contact with friends. Horrible hey?

  • ozwildflower noeline purdy (@ozwildflower) reported

    @propinqua First time I’ve been grateful for SkyMuster as all Telstra and Optus services are down.

  • farhanmunir Farhan Munir (@farhanmunir) reported

    @Telstra Hi Jimmy, NBN tech came and said all ok as at that very moment the service was ok. I explained that this is the whole issue that the service is spotty/patchy and i was assured that it wont happen again. Not to be until after a few hours its back to the same old problem.

  • justiceunionau AUSTRALIAN JUSTICE UNION (@justiceunionau) reported

    Pretty piss weak @Telstra She pays for your service and you treat her like ****. No coverage nothing!!! She barely reported for her Centrelink payment. Yet you charge close to $100 to keep everyone's "lights" on the @NBN_Australia router. You won't be remembered for much...

  • DifficultNerd James Newburrie (@DifficultNerd) reported

    @fictillius @Returnpuff I don’t comment on the telco industry. Observe me not commenting about the excellent “prepaid” operators who direct debit their monthly charge. Many of whom use the Telstra network if that is something one needs.