Telstra

Telstra Outage Report in Townsville, State of Queensland

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The latest reports from users having issues in Townsville come from postal codes 4810 and 4817.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Townsville, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Townsville, State of Queensland 01/17/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Townsville, State of Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

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City Problem Type Report Time
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Phone
AustraliaTownsville Internet
AustraliaTownsville Phone
AustraliaTownsville TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 22remixontwitch vgl remix (@22remixontwitch) reported

    @Telstra my net gets so slow when my parents get on netflix i have nbn and never used to happen help

  • FinlaysonJane Jane Finlayson (@FinlaysonJane) reported

    @Telstra If your with telstra it won't work cos they are the worlds worst teleco

  • mooretoddy Todd Moore (@mooretoddy) reported

    @Telstra I was ultimately unsuccessful in buying a phone from you Telstra because I couldn't sign in to your system. Thankfully, I don't own any of your shares. It's comforting to know that some things never change/improve.

  • KittyAbsurd Alexa (@KittyAbsurd) reported

    @moonscapecat If you do end up wanting one, Boost mobile uses the full Telstra network - it's the only other telco with it. Annoyingly still a necessity to go with Telstra in a lot of areas.

  • Jess_Pellow1 Jessie P (@Jess_Pellow1) reported

    Anyone else got a @Telstra #Bigpond outage right now??? My whole apartment just went out!

  • NGruen1 Nicholas Gruen (@NGruen1) reported

    @Telstra Signs, however small that Telstra is trying to solve the problem rather than having endless reflex reactions to being poked after which it goes back to sleep would be greatly appreciated. I look forward to your researches bearing fruit And you can DM me any time

  • NGruen1 Nicholas Gruen (@NGruen1) reported

    @Telstra No — sorry. I thought you wanted to put some skin in the game of trying fix my problem Not get me to jump through more automated hoops Been there, done that About ten times If you can get a knowledgable human to make contact I’d love to try to solve problem

  • terrymarc Terry OFee (@terrymarc) reported

    @annaspargoryan Years ago I called up Telstra ti change my service and we were getting along so well, she was “hang on I’m pausing this “ and we chatted for an hour. She warned me when we were back on recording. It’s a shame she lived overseas

  • chubacker Lee Maynard (@chubacker) reported

    @andy_penn if you want to know what the problems are in Telstra , grow a set and ring some of the 100' s of thousands of disgruntled customers instead of listening to ones blowing smoke up your arse desperate to keep their job and scared of you finding out they are inept.

  • LambLetak Kate Lamb (@LambLetak) reported

    @JennaPrice I’ve complained to Telstra. They apologise & r now developing a ‘tool’ to fix but can’t say when it will happen - in the meantime $10 pm discount!