Telstra

Telstra Outage in Townsville, State of Queensland

Problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Townsville come from postal codes 4810.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Townsville, State of Queensland

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Townsville and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Townsville, State of Queensland 05/27/2022 01:15

May 27: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 56.81% Internet
  • Phone 23.31% Phone
  • Wi-fi 8.88% Wi-fi
  • E-mail 6.54% E-mail
  • Total Blackout 2.59% Total Blackout
  • TV 1.88% TV

Telstra Outage Map Near Townsville, State of Queensland

The most recent outage reports and issues originated from Townsville, Hervey Range and Kulburn.

AustraliaTownsville Internet
AustraliaTownsville E-mail
AustraliaTownsville Internet
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AustraliaTownsville Internet
AustraliaHervey Range Internet

Telstra in Townsville, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Townsville, State of Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:
  • SEdwards0108 Scott Edwards 💉 (@SEdwards0108) reported from Townsville, State of Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • prasetyoseven Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, State of Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • kiersten_d *Kiersten* (@kiersten_d) reported from Townsville, State of Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

  • lukeacl Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, State of Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • SChandlerBing Scott Chandler (@SChandlerBing) reported from Townsville, State of Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810 Mary Who? Bookshop (@MaryWho4810) reported from Townsville, State of Queensland

    @Telstra That didn’t help the last 3 times!

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34 💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, State of Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • danking265 Dan King (@danking265) reported

    @burgess_ag They’re good if you have good reliable signal but our mates @Telstra don’t seem to have that

  • ElaineGillett2 Elaine Gillett (@ElaineGillett2) reported

    @RoadknightThe You won't in #FarWestNSW either, and @Telstra baffle you with bs then deny, deny, deny by telling you there is no problem here !!

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    So, I braved the wilds of Geelong CBD to lodge a complaint with Telstra about speeds averaging 0.04mbps when they claim 2 to 50mbps. They gave me a test to perform to eliminate my hardware as the problem. That done, they agreed it is a coverage/capacity problem but... /2

  • MarkThommo352 mark thompson (@MarkThommo352) reported

    @Amaralee23 @Lion6272 The mobile wasn’t working at my home rang Telstra they knew not working but sent a large bill for disconnecting

  • DavoHauser Jake Granville Fan Account (@DavoHauser) reported

    So nice of @Telstra to email me and tell me they are going to charge me an extra $32/month for my internet plan and halving my upload speeds. Go get royally F'd! What kind of BS customer service is that.

  • MarkThommo352 mark thompson (@MarkThommo352) reported

    @Amaralee23 @Lion6272 It’s working from bedroom to lounge so far so good Telstra is garbage where I live no signal

  • MattNT11 Matt (@MattNT11) reported

    OMFG....Telstra customer "support" is so incompetent that all you can do is laugh.

  • michaelneale mic (@michaelneale) reported

    @stilgherrian @Telstra The tower is confirmed turned off but hundreds of people are not covered by an alternative tower. This is allegedly the reason why it isn’t an outage.

  • stilgherrian Stilgherrian (@stilgherrian) reported

    @michaelneale @Telstra Like today, I’ve been in chats with two different support people, each of which got dumped somehow after an hour each, and the process starts again. Three different people responded on Twitter. But we’re still no closer to knowing when this will be fixed.

  • stilgherrian Stilgherrian (@stilgherrian) reported

    @Telstra HI Tanasha, Ryan is already chatting with me re this — but I’m wondering whether your trust is misplaced. :) We really need someone to acknowledge that this problem exists and an ETA on when it’ll be sorted.