Telstra Outage Report in Townsville, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Townsville come from postal codes 4810.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Townsville, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Townsville, State of Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Phone | |
| Townsville |
Internet | |
| Townsville |
Phone | |
| Townsville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Townsville, State of Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Scott Chandler
(@SChandlerBing) reported
from
Townsville, State of Queensland
Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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💕 Angelica 💕
(@AngelBubbles34) reported
from
Townsville, State of Queensland
@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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*Kiersten*
(@kiersten_d) reported
from
Townsville, State of Queensland
@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Mary Who? Bookshop
(@MaryWho4810) reported
from
Townsville, State of Queensland
@Telstra That didn’t help the last 3 times!
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Luke 🏳️🌈
(@lukeacl) reported
from
Townsville, State of Queensland
@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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LittleBlueWren
(@charmie13) reported
@tassierevival Sick of dealing with #Telstra full stop.The customer service people honestly think they can help but in the end all is lost to Telstra's complete disregard for their customers & Telstra staff. I'm polite but I can only imagine the angry people (rightly so) they would deal with.
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Clintswan
(@Clintswan1) reported
@Telstra It isn’t just me that’s affected it’s the whole town so fix the problem and fix it now!
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Terry O'Leary
(@grow_dem_melons) reported
@lotzhobbitfeet @Telstra @CormackHolly - I’m just down the road from this and the Telstra tower that services us hasn’t been working for a few days now. Not even with in-vehicle approved repeaters.
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cqfood
(@cqfood) reported
@Telstra Pretty poor response
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Lakey Farm
(@RayMondeDeux) reported
@grow_dem_melons @Telstra Australia should never have set up two communication service providers. I blame pjk for that! It's about time to set up a gov utility to operate the infrastructure.....
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Brett Shearwood
(@BrettShearwood) reported
@AdeleOffley @AlexBallhausen @stationmum101 In the last 6 months, the strength and bandwidth of 4G service has been reduced. Fringe service customers will notice. This happens when 5G upgrade is switched on. It’s is a drop in service, telstra are unable to explain the reason.
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Peter Bradford
(@Isometimeswish) reported
@Telstra Wan/dsl light out mobile signal green phone out wifi green
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Martin Freeman
(@TalentsourcerAU) reported
@Telstra - Your customer rewards points programme is awful. Saw Jabra Elite 75t on your site for 5k points + $205. I can buy them online at Harvey Norman for $138. Most of the items you list can be purchased much lower. I think you need a rethink.
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Mediocrity Inc.
(@Lemming69) reported
@Telstra @Optus Isn't Telstra NBN ***** at the moment? If no other providers are affected, your technical support just lied through their teeth at me.
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nolapope@hotmail.com
(@nolapopehotmai1) reported
@Telstra @NBNCoLimited start treating your customers with respect. Loss of service recurring in our area to many customers & continually get the pitiful service of automated messaging. Tell us of outages & those impending which will help