Telstra outages and service status in Townsville, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Townsville, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Jul 8, 9:07 AM GMT+10.
- Phone (75%)
- Internet (25%)
The latest reports from users having issues in Townsville come from postal codes 4810 and 4814 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Townsville, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Telstra
Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Townsville, Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville
|
Internet | 4 days ago |
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Townsville
|
Phone | 4 days ago |
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Townsville
|
Phone | 4 days ago |
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Townsville
|
Phone | 4 days ago |
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Townsville
|
Internet | 3 months ago |
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Townsville
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Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Townsville, Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, QueenslandDamn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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JOY ROMA (@nineislands) reported from Townsville, QueenslandTweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Scott Chandler (@SChandlerBing) reported from Townsville, QueenslandHi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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*Kiersten* (@kiersten_d) reported from Townsville, Queensland@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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Scott Edwards 💉 (@SEdwards0108) reported from Townsville, QueenslandGood morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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Luke 🏳️🌈 (@lukeacl) reported from Townsville, Queensland@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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*Kiersten* (@kiersten_d) reported from Townsville, Queensland@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Mary Who? Bookshop (@MaryWho4810) reported from Townsville, Queensland@Telstra That didn’t help the last 3 times!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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fanpengry🐧 (@peeeengry) reportedLooks like Neil really was behind the Telstra outage. He literally sealed off the network. And no, I’m not just trying to seal the seals just because penguins happen to be seal food. What am I saying. #neiltheseal #telstra
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🌏Henry Ross (@Lincolnabe123) reported@MikeCarlton01 @Telstra In perspective though, as a regional resident of NSW with friends across many regions and states, none report having lost Telstra service anytime in the past week Is it a city thing or just involving 000 ?
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Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported@eddit0r @OperationalInc1 Hey wait, if I live in an estate/apartment building that has non-NBN fibre and Telstra don't sell services on it, and I call them to order my USO-guaranteed home phone service and they say no, can I sue them?
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🪩❤️🔥🧡 (melbourne n3) (@antihero180224) reportedbrutal mercury retrograde. so far: 2x appliances in my family broke, random logins not working, telstra outage, trains not running, got served raw chicken
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Peter 2.0 🐁🌸 (@PeterPeterV20) reported@RositaDaz48 @JacintaAllanMP Like Telstra who did the ***** deal with Infosys....and then there's an outage 🤪
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John Woodcroft (@jonwoodcroft) reportedTELSTRA OUTAGE III This outage has severe strategic/security implications for Australia. If the whole of Eastern Australia's communications is knocked out by a single malfunction/incident. A major rethink of the configuration of communication infrastructure seems in order.
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David Marler (@Qldaah) reported@FetchStep It doesn't work that way inside Telstra. I've worked there. There are so many layers of management it's next to impossible for a technician to speak directly to a CEO about a potential problem. That's my point here. Listen to the technicians & build it with more resilience.
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RAAF VIP Aircraft Movements (@raaf_vip) reported@NZ_Trav Poor blokes were running on near empty batteries by the end of it, and struggling with video lagging courtesy of the Telstra outage, but it was still good.
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Richard (@dickster1907) reported@dean_dene @PaulBongiorno @DrJulieAH Yes because the Prime Minister is running the Telstra network. FFS. These LNP idiots are truly idiots.
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Ralmi (@ralmi15) reported@Telstra oh well...CEO says sorry, that should alleviate the suffering of the family that suffered the loss. WTF is wrong with u people no F* emotional intelligence ! Typical of the 1% group in this country. Noting that the PM @AlboMP have not said a word. TYPICAL !