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Telstra outages and service status in Townsville, Queensland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Townsville, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Jul 8, 9:07 AM GMT+10.
  • 75% Phone (75%)
  • 25% Internet (25%)

The latest reports from users having issues in Townsville come from postal codes 4810 and 4814 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Townsville, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Townsville, Queensland

The most recent Telstra outage reports came from the following cities: Townsville.

CityProblem TypeReport Time
Townsville Internet 4 days ago
Townsville Phone 4 days ago
Townsville Phone 4 days ago
Townsville Phone 4 days ago
Townsville Internet 3 months ago
Townsville Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Townsville, Queensland

Latest outage, problems and issue reports in Townsville and nearby locations:

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.

  • nineislands
    JOY ROMA (@nineislands) reported from Townsville, Queensland

    Tweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡

  • SChandlerBing
    Scott Chandler (@SChandlerBing) reported from Townsville, Queensland

    Hi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks

  • MaryWho4810
    Mary Who? Bookshop (@MaryWho4810) reported from Townsville, Queensland

    @Telstra That didn’t help the last 3 times!

  • kiersten_d
    *Kiersten* (@kiersten_d) reported from Townsville, Queensland

    @Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.

  • SEdwards0108
    Scott Edwards 💉 (@SEdwards0108) reported from Townsville, Queensland

    Good morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.

  • prasetyoseven
    Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, Queensland

    Damn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all

  • lukeacl
    Luke 🏳️‍🌈 (@lukeacl) reported from Townsville, Queensland

    @ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑

  • AngelBubbles34
    💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland

    @Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.

  • kiersten_d
    *Kiersten* (@kiersten_d) reported from Townsville, Queensland

    @Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • curious_paul
    Wanting Fun (@curious_paul) reported

    @MlsMichael @KatyKray73 Oh, dear, you really have some issues. Not a Labor nor Greens voter, just anti violence, fools, and pro business. What has Telstra got to do with dodgy imports of building products. You struggle to even get your posts correct, guessing IQ below 80. Language suggest IQ of sub 70.

  • Barbars80313595
    Barbars (@Barbars80313595) reported

    @NoticerNews @craigkellyAFEE Telstra: Mumbai Telco network engineering graduate play ground…ffs..sack the CEO

  • OngManley
    Manley Ong (@OngManley) reported

    Insiders today with PK as host is a complete joke..war with is imminent(per PK),the government is to blame for Telstra outage, the government feels vulnerable when the minister rushed back from holidays, even before Telstra ceo..must say the 3 panellists tried hard to stay sane..

  • theconspir37711
    theconspiracyanalyst. (@theconspir37711) reported

    @strangerous10 Telstra has 2,516 Indian based employees. This number includes 1,500 engineering/technology roles and other IT/back-office positions. The issues that Telstra has been suffering over the past few years are software Exporting your product to cheap labour delivers poor outcomes.

  • ElbK19
    BethinCanberra (@ElbK19) reported

    Telstra is a non story. This is a business issue, leaves it to the business to remediate. Barnaby Joyce seeds the conspiracy & PK jumps to the bait. It’s more likely to be Israel or US interference. #insiders

  • chromed_ego
    chromed_ego (@chromed_ego) reported

    @ausgov now you can blame India for Telstra outage

  • ay_vee2
    AyVee2 (@ay_vee2) reported

    What can possibly go wrong? Recent Telstra outage reminds us. Can't wait for "computer says no'."

  • sir_richard
    Richard (@sir_richard) reported

    @9NewsMelb @ollie_haig people blame telstra. If a customer wants a redundant secondary connection they simply ask and pay for it The real question is why VLine had nothing when a outages shuts everything. I hear Vline turned it off a few years ago. Save money no doubt. Its NOT a telco issue.

  • Greggreenwood17
    Greg greenwood (@Greggreenwood17) reported

    It amazes me the hypocrisy of the LNP & their shills. I remember when they sold Telstra off, all the crap Costello went on about taxpayers paying for towers. Now all I here is rural communities whinging & demanding Labor stump up billions to build towers everywhere!

  • Qldaah
    David Marler (@Qldaah) reported

    Don't take any frustration out on Telstra workers. I've worked there & they'll be as annoyed about this as the rest of Australia. The wider problem is layers of management over decades not listening to workers. Telstra is a great company. Listen to workers & improve. #auspol