Telstra outages and service status in Townsville, Queensland
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Townsville, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Townsville come from postal codes 4815 and 4814 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Townsville, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Townsville, Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville
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Internet | 14 days ago |
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Townsville
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Internet | 14 days ago |
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Townsville
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Phone | 1 month ago |
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Townsville
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Phone | 1 month ago |
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Townsville
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Phone | 2 months ago |
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Townsville
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Phone | 2 months ago |
Community Discussion
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Telstra Issues Reports Near Townsville, Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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*Kiersten* (@kiersten_d) reported from Townsville, Queensland@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Mary Who? Bookshop (@MaryWho4810) reported from Townsville, Queensland@Telstra That didn’t help the last 3 times!
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💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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Scott Chandler (@SChandlerBing) reported from Townsville, QueenslandHi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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*Kiersten* (@kiersten_d) reported from Townsville, Queensland@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
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💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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JOY ROMA (@nineislands) reported from Townsville, QueenslandTweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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Luke 🏳️🌈 (@lukeacl) reported from Townsville, Queensland@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, QueenslandDamn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Scott Edwards 💉 (@SEdwards0108) reported from Townsville, QueenslandGood morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Unique Images Australia (@UniqueImagesAus) reported@BassonBrain @Jessdistrict11 @SpaceX I live 10km from the ocean, between two major cities. No phone signal in many many locations on our major highways. Cannot send a text while talking on the phone. I have two Telstra numbers, highest cost plan. Without Starlink mini mounted in everyone of our commercial cars, no comms. Australia has no world class highway connecting cities. Has no coastal phone network or fast internet. It’s 2026 and I though I would be in a flying car, reality is I cannot make a call and text simultaneously.
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7NEWS Adelaide (@7NewsAdelaide) reportedPolice are searching for a second suspect after a copper cable stealing spree left dozens of homes without internet in Morphett Vale. Both ends of a cable had been cut in Telstra pits and dragged hundreds of metres down the road. Police say they spotted an SUV with a large amount of cabling on the ground before seizing various power tools from inside the vehicle. A 41‑year‑old Christies Beach man has been charged with theft and going equipped.
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Electric Future (@electricfuture5) reported@Jays200 @Telstra @boostmobile Never enjoyed resellers. The coverage isn’t the same and limited speeds ..
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Jackson To (@jacksonto888) reported@EFTM “Good time to bury bad news moment” kind of timing. Does it mean Telstra didn’t have the money before to improve services in prior years due to technology changes?
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Nicole Kennedy 🇦🇺 (@kennedylnicole) reportedCan't help but think about what insights Suttons, BMR, Chubb, Apec and Siemans received working for LendLease on Westpac, Telstra and all other major banks🤔
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported@mrthill80 @Telstra Went with Woolworths, Telstra network and half the price.
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M_a_r_ke (@Ma_rk_e) reported@IceStationSpmda @fag_daughter Telstra has been paid for decades to provide a payphone service it cost more to fix vandalism then Telstra collected in call revenue, it's simply cheaper to make it free
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Twinks and Totes (@Twinkocalypse) reportedAnybody else in Melbourne experiencing very poor Telstra mobile internet access? #melbourne
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Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported@MarcScottEmery @happyjas When big corporates (like Telstra) outsourced their call centres to India, two things happened immediately. 1) The customer records databases were stolen, and 2) Scam call centres opened up, calling all the customers and attempting to scam them. The big corporates were never held accountable, but they directly caused the Indian scammer tsunami that hit Australia.
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Steve (@LegendOfSven) reported@estratgen My internet is ok apart from being slow and expensive but I get the same with 5g. Constantly dropping and reconnecting every half hour or so. So much for paying more so I can have Telstra because it's "more reliable"