Telstra outages and service status in Townsville, Queensland
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Townsville, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 8, 3:19 PM GMT+10.
- Internet (100%)
The latest reports from users having issues in Townsville come from postal codes 4815 and 4814 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Townsville, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Townsville, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Townsville, Queensland
The most recent Telstra outage reports came from the following cities: Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville
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Internet | 6 days ago |
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Townsville
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Internet | 6 days ago |
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Townsville
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Phone | 1 month ago |
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Townsville
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Phone | 1 month ago |
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Townsville
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Phone | 2 months ago |
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Townsville
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Phone | 2 months ago |
Community Discussion
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Telstra Issues Reports Near Townsville, Queensland
Latest outage, problems and issue reports in Townsville and nearby locations:
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💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland@Telstra Plus raising a concern like that is heaps of time which I have lack of atm. I'm just back from Europe where the network works even in the metro, here in #Townsville it disconnects in the elevator or undercover carpark too.
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*Kiersten* (@kiersten_d) reported from Townsville, Queensland@Telstra I wanted to talk to a human in front of me about my iPhone ear speaker not working properly and possibly purchasing an Apple Watch. And as far as prebooking, not everyone has time or knows what they’re doing every hour of the day to be able to do that.
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Scott Edwards 💉 (@SEdwards0108) reported from Townsville, QueenslandGood morning @Telstra Our NBN is not working and I can't find any outage information anywhere online. Was working fine last night.
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JOY ROMA (@nineislands) reported from Townsville, QueenslandTweeps can you recommend me another phone provider since I'm not in the mines anymore...telstra is the ****** Qantas of service 😡
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💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland@Emma_Janexxxxxx @Telstra I have no plan, cheers. 😚 I am with @ALDIMobileAU (pre-paid) which also uses the Telstra network but costs me $15/m.
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💕 Angelica 💕 (@AngelBubbles34) reported from Townsville, Queensland@Telstra I get that the network and the usage is different in big cities and in the country but nowdays all business need a mobile, and unfortunately some people expect 24x7 availability. No network, no business, no $$$. 😑
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Scott Chandler (@SChandlerBing) reported from Townsville, QueenslandHi @Telstra! I use my iPhone as a remote for my #TelstraTV. However, I did an update last night and now my iPhone can’t find my #TelstraTV on my network. Any advice? Thanks
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Ngudiono Prasetyo (Rudy) 🏆🇮🇹 (@prasetyoseven) reported from Townsville, QueenslandDamn You @Telstra 😤😤😤 My Two times Phone call to Indonesia Cost Me $68 😤😤😤 went to customer service at Castletown but they seem don’t care..at all
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Mary Who? Bookshop (@MaryWho4810) reported from Townsville, Queensland@Telstra That didn’t help the last 3 times!
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Luke 🏳️🌈 (@lukeacl) reported from Townsville, Queensland@ReganAM2210 @Optus @Telstra If you don’t have much luck get in contact with Aussie Broadband and connect with them. They don’t **** around like the big guys do and they’re direct and up front.
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*Kiersten* (@kiersten_d) reported from Townsville, Queensland@Telstra You really need to fix your Telstra stores. I do not expect to go into one to have to put my name down on a list and wait sometimes up to 3 hours to be served. 🤬🤬 I’d call your call centre…… but I cannot understand the people I’m talking to Keep jobs in Australia!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tushar Kr (@tusharkr4u) reportedShe’s new here with no working phone—unbelievable incompetence from Telstra. Posting on her behalf (no X account). @Telstra explain why your process is this broken & get her connected immediately! #TelstraFail #TelstraScam Newcastle (3/4)
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❤Hellie❤ (@Hellie1982) reportedNow the only thing left to do is the dumb stupid telstra ad walk around my house. WE ARE SO BACK!!
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AussiEx.au (@aussiExau) reportedPhone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia
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💧Jac 🗝🇵🇸 (@Jaccal68) reported@westonnights You ain’t seen nothin yet Current Business Context (2025–2026) Telstra is currently executing its "Connected Future 30" strategy, which emphasizes building a self-optimising "Autonomous Network". The company frequently uses AICC forums to stay connected with Israeli high-tech developments that can support these infrastructure goals.” AICC being the Australia-Israel Chamber of Commerce
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Nicole Kennedy 🇦🇺 (@kennedylnicole) reportedCan't help but think about what insights Suttons, BMR, Chubb, Apec and Siemans received working for LendLease on Westpac, Telstra and all other major banks🤔
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Man With A Stick (@bludgeonParagon) reported@ashleycanttweet Social media truly signal boosts the most negative people these days because I remember back when I was playing a ton of Horizon 3, and as an Australian I don't recall people online ever being so miserable. I was just marvelling at the wheelie bins and Telstra phone booths lmao
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Mick P (@cimatesrv) reported@Telstra Personal i tried to do as you suggested got a txt msg saying my requests was not able to delivered on called your help centre they sent me a link filled in information now have to wait 5 days. TPG did it straight away all the way back to when I opened an account with them
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Gary Grant (@ScozzieGary) reportedBye bye @Telstra Using a horrible climate to money grab even more. Phone, internet the whole lot is going.
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Katarina Brozovic+ (@brozovicbasic) reportedAustralians have a social contract with Australia Post and Telstra, to provide an equitable service across our whole country, regardless of how remotely and away from the eastern capitals people live and work. If the Minister can't ensure that, then resign!
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Daniel Morgan (@DanielM51664716) reported@osgamer74 @sigaJohny Or maybe it is a Telstra outage. 😜