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Telstra

Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 54% Phone (54%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Adelaide, Melbourne, Gold Coast, Sydney, Brisbane, Wasleys, Townsville, Perth, Canberra, Geelong, Arumpo, Gympie, Darwin, Hobart, and Mangalore.

CityProblem TypeReport Time
Adelaide Phone 13 hours ago
Melbourne Phone 21 hours ago
Gold Coast Phone 2 days ago
Sydney Internet 2 days ago
Melbourne Phone 3 days ago
Adelaide Phone 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kennedylnicole
    Nicole Kennedy ๐Ÿ‡ฆ๐Ÿ‡บ (@kennedylnicole) reported

    @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Can you also explain the photo information? Thank you.

  • afraid_au
    afraid_au (@afraid_au) reported

    @LmDread @tarkov Telstra appears to have stabilised for Sydney. Which servers are you having issues with, and which ISP are you with?

  • RollerD3
    Roller D (@RollerD3) reported

    "Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.

  • SarinaSkib70634
    Tas_Devil (@SarinaSkib70634) reported

    @JakeBeer11 @ClareONeilMP Not only building industry. Indians bought all big pharmacy from Chinese. Telstra franchises and so on. Whenever you go there are Indians. Some of them very rude.

  • RichoColin
    Colin Richardson (@RichoColin) reported

    @DHughesy @aaronsmith Saying "governments waste money" is easy, but the real problem is every government since has refused to raise revenue to match spending. Howard-Costello rode a mining boom and sold Telstra; they didn't solve the structural problems.

  • Karl_Pharks
    Karl Pharks ๐Ÿ‡ฆ๐Ÿ‡บ ๐Ÿ‡บ๐Ÿ‡ธ ๐Ÿ‡ฌ๐Ÿ‡ง (@Karl_Pharks) reported

    This happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+

  • shazzadut
    Aussie Shazza (@shazzadut) reported

    The sponsors of The Swans need to withdraw their support, not just mumble platitudes about how terrible and serious it is. @Telstra and @QBE . Note that the players apologised to almost everyone in the world EXCEPT the women they assaulted. Speaks volumes.

  • w0tn0t2201
    w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported

    @roberts_pa97578 Iโ€™d never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic

  • Elmer_Hauser
    Hung Long ๐Ÿ‡ฑ๐Ÿ‡ง๐Ÿ‡ต๐Ÿ‡ธ๐Ÿ‡ฎ๐Ÿ‡ถ๐Ÿชƒ (@Elmer_Hauser) reported

    Realistically, Trembath should finish 3rd in the Telstra Rising Star after Jagga and Dean, even just for consistency's sake. Wilma Durrsma's last 6 weeks has been utter garbage #AFLNorthCats

  • NewsTongueX
    NewsTongue (@NewsTongueX) reported

    ๐Ÿ”ด Telstra CEO gets $700k raise to $6.8m despite nationwide outage Telstra CEO Vicki Brady received $6.8m for the year ending June, a $700,000 increase from $6.1m the prior year. The board cut her bonus by 20% ($607,000) over the July outage that disrupted almost half of all calls and data sessions across the network. โ€ข Over 30,000 customers claimed compensation; nearly $1m paid out to date โ€ข Board cut bonuses for other senior executives by 10โ€“20%, reducing combined pay by $1.3m โ€ข Net profit rose to $2.4bn; mobile revenue up $300m to $11.3bn โ€ข Workforce fell by 1,219 to 29,334; share price dropped from $5 to $4.875

  • glyphclutter
    vinni โ€ข ๅŒ…ๆฒ็‡• ๐Ÿ‡ต๐Ÿ‡ธ (@glyphclutter) reported

    @simianlines i used to be with vodafone but now iโ€™m on telstra wholesale network so what ******* gives

  • Madasahater65
    Madasahater (@Madasahater65) reported

    Our internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.

  • ravirockks
    Dr Ravi Nayyar (@ravirockks) reported

    'This is despite Allens never asking Telstra this and strict rules about firmsโ€™ consulting and auditing arms not discussing clients.

  • anupelectro
    Anoop Z (@anupelectro) reported

    @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.

  • Xpress_24_7
    XPRESS (@Xpress_24_7) reported

    ๐Ÿค– ๐—•๐—ฅ๐—˜๐—”๐—ž๐—œ๐—ก๐—š: Telstra paid CEO Vicki Brady $6.8m after a nationwide outage; 20% of her bonus was docked but she still got close to $7m. Govt to introduce laws forcing tech platforms to pay for Aussie journalism: at least eight deals to acquit; 200% offset for SMEs. Source: The Guardian What happens next? Follow and like for more. #Aus #Tech #Media

  • RomireTV
    Romire ๐Ÿ‡ฆ๐Ÿ‡บ (@RomireTV) reported

    @AshConnell Well Telstra and Optus both had system network failures, and they cant even take responsibility for it

  • payneerynn
    Eryn (@payneerynn) reported

    @optus_help They have my number and details but the connectivity issues are ongoing and horrendous right now. Connected for short periods and not atleast 20 drop outs today alone. It's annoying. I dont want compensation AGAIN i just want the service I'm paying for. I think that's fair. Itโ€™s annoying we were without service for 7 days of total blackout to upgrade the tower and a month or so later massive issues. It's not good enough. Having said that annoyed as i am i will still remain a loyal customer because overall i have found you are by far better than Telstra!

  • Ben_Davison1
    Ben Davison (@Ben_Davison1) reported

    CBA makes $620 PROFIT PER CUSTOMER Westpac makes $532 per customer NAB makes $835! (Milking small businesses pays off) By comparison Telstra makes $104 profit per customer & super retail group (Rebel, Supercheap Auto etc) makes $20 per customer No wonder banks love oligarchy

  • Riogallica
    ๐ŸŒธ Rita Gee โ™ฅ ๐Ÿ‡ฆ๐Ÿ‡บ (@Riogallica) reported

    @NBN_Australia is a joke. For the 2nd time in 2 wks my connection is down - their fault. They can't come out to fix it till next Monday! If I can find a reputable @STARLINK installer in my regional area, I'd be thankful (Jervis Bay NSW). I'm past climbing on roofs these days. Any recommentations? My @telstra hot spotting is the pits.

  • UptimusApp
    Uptimus (@UptimusApp) reported

    Aug 06, 2026 at 01:45 UTC: Uptimus is currently monitoring Telstra stability. Reports have returned to normal levels, and we are verifying system performance before resolving.

  • MicheleScheffl1
    Michele Scheffler (@MicheleScheffl1) reported

    @JohnOSullivan36 @MichaelWestBiz @MichaelPascoe01 I was hacked this week by a Telstra scam. Thankfully my Bank locked my Acs but I have used the entire week changing drivers licence, Medicare ,etc. 2 x200 k trips to Phone Dr for cleaning. I knew I should hang up but they had every base covered. It has knocked my confidence.

  • AnekoExe
    aneko violet (@AnekoExe) reported

    Why ******** is there princess bubblegum from adventure time on the side of the Telstra phone box???

  • robbooooo73
    "Dr" robbooooo73 (@robbooooo73) reported

    @LayAngels @NoticerNews That's not bad, couple of soon to be replaced Australians Anz , telstra. Etc. All 100% Indian. Taking over federal government as well

  • LucytheRed1
    Lucy the Red (@LucytheRed1) reported

    @DHughesy You clearly donโ€™t realize the Future Fund was: 1) primarily seeded by the sale of Telstra 2) Set up to fund existing government liabilities Iโ€™ll dumb it down for you. The Howard government sold our assets to fund existing liabilities. Embarrassed for you (again)

  • pipefoundation
    yash (@pipefoundation) reported

    ๐Ÿ“ฐ NEWS: Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage. Telco board cuts senior executive bonuses by total $1.3m after tech fail that affected millions Follow our Australia news live blog for latest updates Get our. Source: The Guardian World.

  • Sueberry2
    Sue Davis (@Sueberry2) reported

    @blu_boys @Optus Go Aldi...roll over data, plans from $23, Telstra network, and currently double data on some plans for 6months if you start up before the end of September 2026.

  • DanKelly966767
    Dan Kelly โ™ฅ๏ธ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ’ฏ (@DanKelly966767) reported

    @KobieThatcher @Ann19851873 Agree ๐Ÿ’ฏ Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATMโ€™s. Cash is king for many reasons including privacy. Do not let cash die out.

  • daisymay4263
    daisymay4263 ๐ŸŒผ๐ŸŒผ๐ŸŒผ (@daisymay4263) reported

    Seems perfectly legit, reward people for failures โ€ฆ. ๐Ÿ™„ Telstra has paid its chief executive, Vicki Brady, $6.8m for the year ending in June, after docking 20% of her bonus in response to the networkโ€™s nationwide outage in July. The company reported financial results on Thursday. Its board met on Monday and decided to cut Bradyโ€™s bonus by $607,000 โ€“ but she still took home a $700,000 pay rise as she was awarded a total of $6.1m the year before.

  • joncodua
    Jonco Dua (@joncodua) reported

    @JimThom90458694 Another Telstra Outage and then Cash is the only option

  • leshyne
    Les H ๐Ÿ‡ฆ๐Ÿ‡บ ๐ŸŒ๐Ÿปโ€โ™‚๏ธ (@leshyne) reported

    Telstra notified local residents on the 18th that there will be a six day disruption to service from the 17th! Good one @Telstra No 4G or internet during the day for six days. SOS only.