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Telstra

Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 45% Internet (45%)
  • 36% Phone (36%)
  • 9% Wi-fi (9%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Adelaide, Perth, Nuriootpa, Loxton, Sydney, Hobart, Brisbane, The Hills Shire, Melbourne, Campbelltown, Gympie, Loamside, Long Forest, Penola, and Sunshine Coast.

CityProblem TypeReport Time
Adelaide Phone 6 hours ago
Perth Phone 6 hours ago
Nuriootpa Phone 6 hours ago
Loxton Phone 6 hours ago
Sydney Internet 10 hours ago
Brisbane Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • earthmanben
    Benwah (@earthmanben) reported

    @SkullSpeedDeal lots of my mates were over the moon when they got a job with Telecom/Telstra because it was a lifetime secure job but that job security changed as it became more professional (like Allen senior’s electric company it was so unreliable and bad it was a joke)

  • hasselljpb
    landman (@hasselljpb) reported

    @Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!

  • kellynettlefold
    Elizabeth Anne Kelly (@kellynettlefold) reported

    Telstra have no issue with puttn in numbers&pressn redeem nos. But microsoft smartassholes make life hell. I've lost another many hrs of being messed around with screens showing rubbish. Its simple=U have an PC+u put in product code&redeem. Robots r a phyco excuse to brain-harass

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience

  • akintowarlock
    D.J. Grey (@akintowarlock) reported

    Dear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.

  • ConPaffas
    Con (@ConPaffas) reported

    @MPolyalloy Now do the ALP list or does that not suit the agenda? Btw, I don’t support government selling assets. Or military bases for that matter. The only one that was good sale was Telstra, because they got a lot more than what it was worth and it hasn’t appreciated. Tech killed Telstra

  • kalsue
    Jean-Pierre YIN (@kalsue) reported

    @llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

  • madmike888X
    Madmike (@madmike888X) reported

    @Telstra Don’t you update this page ever?? NBN Telstra down si. E 6am

  • jumbarrawa
    Jumbarrawa (@jumbarrawa) reported

    @SocialPiranha3 @Telstra They sell chunks of lines to other companies that sell the lines cheaper. and offer better service how is that possible >

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @TheNoisyTrunk @Caitlen2310 @arbsmichael At a time when the network needed to be upgraded to optic fibre Howard sold off Telstra to the people that already owned it. The cost to build the NBN should also be included in Howard's debts .

  • spannaforce
    Anna (@spannaforce) reported

    Man, telstra internet has gone down Rebooted a thousand times.

  • glyphclutter
    vinni • 包沁燕 🇵🇸 (@glyphclutter) reported

    before i switched to a provider on telstra wholesale i’d be en route to work on a call like sorry if comms go down lads i am approaching the site™ (westgarth).

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @ThinktankTaylor @Starlink As to the free market - considering there was no actual competition against Telstra there was no free market. Telstra just sat and exploited the fixed line and used the money to push their mobile network and restrict competition

  • CaptHughBeard
    Devil's Avocado (@CaptHughBeard) reported

    @Telstra I'm an Aussie working in the US for a few years. I keep my Aussie mobile account paid for when I come home to visit. Can you please explain how mobile data charges are higher with you in Australia, compared to my US cell service on mobile roaming?

  • the_LoungeFly
    Robert (@the_LoungeFly) reported

    Dear @Telstra your account problem managers are inept children based out of the Philippines. How can an account problem manager’ not have the same access to view accounts to resolve financial problems? Why would they ask me to go back to the shop to get an archive? Incompetent!

  • GregRya98533841
    Greg Ryan (@GregRya98533841) reported

    @shoebil57672266 I see Albanese as the same as Telstra. Offering better deals for new customers only. **** the rest of the loyal long term members. N

  • SJPtweets
    SJP (@SJPtweets) reported

    @telstra I was paying $80 per month and after contacting customer services, I am suddenly paying $84????? There was no warning of a price increase

  • dubzz2228
    dubzz2228 (@dubzz2228) reported

    I need that “ this phone has been disconnected” Telstra service voicemail

  • Jays200
    Jays (@Jays200) reported

    I've been letting @Telstra "augement" their💩network in the south west of Western 🇦🇺. They, Telstra, use my farm @Starlink for WiFi calling and the same on the road with Starlink Mini in my MYL. Perth-Denmark or Denmark-Albany is difficult to maintain a phone call link on mobile. Telstra should be paying me.

  • rockyandralph
    rockyandralph (@rockyandralph) reported

    @AFL @Telstra Poor bastard

  • TKags
    Tony K (@TKags) reported

    @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

  • jifftv97
    JIFFTV97 (@jifftv97) reported

    @dix0nm8 I use telstra jad not had any problems

  • akintowarlock
    D.J. Grey (@akintowarlock) reported

    @AlboMP They also forced companies such as Telstra to sell me down the river, giving them unsolicited access to every single bit of what I do online 24/7. I remind you I have absolutely no criminal record. And even access the databases of the government, any and all legal forms I ever interacted with or approached or even considered, even supermarket transactions and camera data are delved into by them, posting the contents online ridiculing, mocking and insulting them. Even though they are the ones who have actively across the board disadvantaged me to a point of non-survival.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

  • Mrmuskh4l5l
    Mr musk ⭐️🇺🇸🚀 (@Mrmuskh4l5l) reported

    @c__future6 This is how the whole thing started when I sent $500 for a VIP Telstra Tesla membership card and never got the Tesla I won! That was my fault and now you’re trying to make this my fault I would think two guys working for Elon Musk would be a little bit smarter than this.

  • melaniejackson2
    Melanie Jackson (@melaniejackson2) reported

    @Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation

  • joe_blogswa
    joe_blogswa Free Palestine (@joe_blogswa) reported

    @marie19705 @Telstra i ditched them went to Aldi they use the telstra network and the data rolles over

  • ashishiacr
    AK (@ashishiacr) reported

    @SiddharthKG7 His son bought first Mobile Network in India-Modi Telstra

  • jumbarrawa
    Jumbarrawa (@jumbarrawa) reported

    @SocialPiranha3 @Telstra That amaysim has one good thing, a cheap esim that lets people txt you .. all of them run fom telstra lines. And yet Telstra is stooging everyone. I don't get a dollar back every time they dont have a service I pay for. why they get to jam prices up ? like owning a pizza shop and maybe give you a whole pizza. telstra can get fuked. 115 a month for service that has dropped how many times in last month .. they should be at ACCC