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Telstra

Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 1% TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Brisbane, Melbourne, Sydney, Loxton, Perth, Hobart, Smithton, Penola, Adelaide, Kadina, Queenscliff, Maitland, Matakana, Gold Coast, and Townsville.

CityProblem TypeReport Time
Brisbane Phone 1 day ago
Melbourne Phone 1 day ago
Brisbane Phone 1 day ago
Sydney Internet 1 day ago
Loxton Phone 2 days ago
Melbourne Internet 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AS_Cunningham
    Andrew Cunningham (@AS_Cunningham) reported

    @BrilliantMaps As a Canadian who has never been there: Qantas, Macquarie, BHP, Telstra and a couple of banks are the only names that ring a bell.

  • devalara44
    Tweety Bird - check all Bots (@devalara44) reported

    @TheNoisyTrunk @SenatorSeanBell This numpty claimed that the DV policy at Telstra was "anti male".... in a Senae Hearing. A policy to protect women from violent men using a carriage service to abuse and intimidate !

  • kezzyi66
    Kezz (@kezzyi66) reported

    @Mr_Fanta_Pants @Telstra The thing that absolutely shits me about this is that half the time I have to use my home wifi to use internet on my phone. They know how much of a mind **** it is to move to another company.

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    Weird. Just got a message from Telstra saying that tomorrow there is going to be an interruption to my home internet service for up to 5h 59m. Why didn't they just say 6 hours? Bizarre.

  • HydraBoom
    Hydra Boom (@HydraBoom) reported

    @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

  • JimboJones2025
    Jimbo Jones (@JimboJones2025) reported

    @Telstra How about you fix your connection as well. Biggest Australian telco and still having network issues. What crap are you

  • cimatesrv
    Mick P (@cimatesrv) reported

    @PaulineHansonOz I'll. Vote for you for that reason alone can you also fix telstra

  • DaveONewcastle
    David J O'Brien πŸŒπŸ’§ (@DaveONewcastle) reported

    @rooboy_18 @Telstra @BelongAU Nice- Inflationary effect, cost of living incr' + them charging more for decreasing standards of service provision, sure makes #Telstra look like greedy, divisive, heavy hitting #CorporateVultures.

  • dbmgreen
    DBMG πŸ‡¦πŸ‡Ί (@dbmgreen) reported

    @james00000001 NBN 50000km of new copper wire $.7bil Now Telstra/NBN have to retrofit secure pits to stop people stealing the copper. Not a problem with all fibre. The LNP completely screwed AUS all the while paying their mates millions to manage it. #industrialisedcorruption

  • tofar1
    Bryn Davies an OA dad (@tofar1) reported

    @Cookiemo1 @Telstra They've really gone to **** in the last 6 months

  • LaylaSaturn
    Marxism-Leninism-Whitlamism πŸ‡¦πŸ‡Ί πŸ³οΈβ€βš§οΈ πŸ‡΅πŸ‡Έ (@LaylaSaturn) reported

    @IceStationSpmda ******* thats before telstra

  • Bron91856683607
    Bron (@Bron91856683607) reported

    FRANK radmil and eliska zimova were involved in grooming of a child for a peodafile for over a decade TELSTRA MOBILE NETWORK IS profeting from silencing victims of torture and grooming and attempted murder of children to look like a accident in Perth Western Australia

  • Shannon37683302
    Shanks_πŸ‡¦πŸ‡Ίβš’οΈπŸ₯‹βœοΈ (@Shannon37683302) reported

    @QBCCIntegrity We should have never privatised Telstra or NSW Energy. We are all paying more for it

  • tofar1
    Bryn Davies an OA dad (@tofar1) reported

    Hey @Telstra how come your mobile broadband is so bad in Scarborough. Anywhere else in Perth its ok.

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.

  • AuFrau4655
    Frau (@AuFrau4655) reported

    @1234jscot @Rainmaker1973 They can. In Australia my company phone is on Telstra Business. I have never received a single spam call in the many years I have had it. My personal phone on a cheap network on the other hand....

  • Miss__84
    miss_84 (@Miss__84) reported

    @Telstra No idea i havent spoken to her yet but this is a fair bit of crap youre pulling on an elderly and vulnerable woman... could almost inch into elder abuse considering youll still ask her to pay her full bill

  • NellyChopp21984
    Nelly choppa (@NellyChopp21984) reported

    @youngpac775 @omowereyso I don’t mean Tesla car, I mean her telecom/ network provider just like mtn, in Australia the use Telstra and some others

  • savasmelb
    Savas (@savasmelb) reported

    @disco___cat I’m happy with a Boost 365 day plan and they use the full Telstra network. No point paying a premium for the Telstra brand I think.

  • BobDee12
    Bob Dee (@BobDee12) reported

    @AugusteReign @belinduhpyne @Ryandally08 Opportunity lost. This is a major problem with privatisation Federal Government owned and operated COR etc Oz was a mixed economy once which gave Oz a high standard of living L/NP wants taxpayers to pay for nuclear. Where are Oz true entrepreneurs? CBA, Telstra, CSL etc etc gone

  • tommygnr
    GTCE (@tommygnr) reported

    @TurboDungstorm @taipan168 Worst part is they still think Telstra is the most evil player in the game. (Although slightly less evil since they got rid of that pesky Yankee Sol Trujillo πŸ™„)

  • brozovicbasic
    Katarina Brozovic+ (@brozovicbasic) reported

    Australians have a social contract with Australia Post and Telstra, to provide an equitable service across our whole country, regardless of how remotely and away from the eastern capitals people live and work. If the Minister can't ensure that, then resign!

  • MynoteTa
    thomas armstrong (@MynoteTa) reported

    @toiletpaperaus1 No only did they sell off Telstra, they lied about it. Promised hand over heart they would not sell all of it knowing full damn well that they absolutely had to. It was always going to be all or nothing. Absolute ***** then and still are!

  • chuckastone
    Chuck Stone (@chuckastone) reported

    @AussieVal10 It took Telstra, a lot of gold sold at record low prices by an idiot treasurer, and who-knows-what-else, to pay off that $96 billion. It's never about productivity; always about short-sighted asset fire sales in this country, and it needs to stop.

  • SimonCotter62
    Simon Cotter (@SimonCotter62) reported

    @stationmum101 I just went to telstra. I have hearing loss, not one of the staff spoke clear English. They all had heavy Indian accents. It was very very difficult. The same for the staff at my dads nursing home. When they ring I ask them to email me. They are all friendly and try to help

  • met_oshi
    MetOshi (@met_oshi) reported

    @RealMetroLounge @WindsorDebs You should take one look at what Telstra did to both the cellular network and our internet infrastructure. Telstra were still offering capped data when other companies had unlimited; Telstra denied uncapped data could exist

  • hasselljpb
    notonlyacocky (@hasselljpb) reported

    I had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!

  • Ma_rk_e
    M_a_r_ke (@Ma_rk_e) reported

    @IceStationSpmda @fag_daughter Telstra has been paid for decades to provide a payphone service it cost more to fix vandalism then Telstra collected in call revenue, it's simply cheaper to make it free

  • TripTrav1985
    Trek Trav (@TripTrav1985) reported

    @Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.

  • deedledodedum
    parasocial relationship detector (@deedledodedum) reported

    @odden56 @thedose__ Telstra is awful, Australia has some of the worst internet speed for any developed country.