Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Adelaide, Penola, Melbourne, Sydney, Hobart, Brisbane, Matakana, Maitland, Gold Coast, Townsville, Kurrara, Perth, Canberra, Quinns Rocks, and Cairns.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 9 hours ago |
|
Penola
|
Phone | 14 hours ago |
|
Melbourne
|
Internet | 1 day ago |
|
Sydney
|
Wi-fi | 2 days ago |
|
Hobart
|
Internet | 2 days ago |
|
Brisbane
|
Wi-fi | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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joel0437 (@Joel_0437) reported@boomerangmadi @metrotrains Cellular DAS for Telstra, Optus and Vodafone to provide cellular on all 3, it also hosts the train signalling GSM-R 1800 network too.
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Bron (@Bron91856683607) reportedTelstra mobile network scabs
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Paulo (@PauloHalo) reported@RM_19844 @RobertG7958 The Telstra shares conflict of interest crook, the useless stupid and prune faced old hag health minister and the brainless twit resigning
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Bryn Davies an OA dad (@tofar1) reportedHey @Telstra how come your mobile broadband is so bad in Scarborough. Anywhere else in Perth its ok.
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Madge (@Frafflee) reported@Telstra you send me a bill. I want to open it on my phone. But no I have to sign in. I don’t want to. I shouldn’t have to. No other utility provider has the hoops you put in place. Just like they allow payment via a payment portal not via their website. Do better.
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Sarisa sandy Lindsay (@LindsaySarisa) reported0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW
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TheGrassman (@TheGrassmanVT) reported@Telstra For many moons my internet connectivity has been of an unstable condition, the mighty 5G network cutting out frequently which proves to be troublesome, especially during my prospects of entertaining an online audience.
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Shanks_🇦🇺⚒️🥋✝️ (@Shannon37683302) reported@QBCCIntegrity We should have never privatised Telstra or NSW Energy. We are all paying more for it
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Jonty Hare (@jonty_hare) reported@Telstra here’s some free advice: your new messaging is terrible AI slop, it is like talking to ChatGPT. I know you probably thought people wouldn’t be able to tell but we can.
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Drew Campbell (@Bundellafella) reported@Telstra @Telstra keeps telling us that service is restored but no-one in the district on Telstra has service.
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Doogie 🇦🇺 🛎 🏉 (@Glennjh) reported@scrumblebum1 @Telstra Yeah same. They're ****. I worked with Telstra Mobilenet 27 years ago. In 27 years they still dont have it right.
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Jumbarrawa (@jumbarrawa) reportedTwice this morning, you have bumped me off @telstra. What is your deal ?? Your service has disconnected over a dozen times in the last few days. I think I need to take you to the ACCC. I do not have the luxury of waiting 20 minutes each time your service goes down. seriously. We're going to have words today. This is RUBBISH. ALDI buying lines from you, and THAT is not going down at a 1/3 of the price you sting me for.
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Bobby M (@BobbyMPharm) reported@Optus network between Ballarat and Melbourne… absolutely woeful! Switched from @Telstra last year, not sure it was the best decision… although they weren’t much better. 3rd World network. #shameful #dobetter
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Electric Future (@electricfuture5) reported@karlos_hagen @Telstra 5G network access. Download speeds are capped at 150Mbps on 4G and 5G - Unfortunately they don't get the same access as resellers, data is deprioritised
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Paul Clausen (@PaulClausen) reported@sinkas2 @Telstra Tried aldi? It’s Telstra network
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Kouva (@Kouvaau) reported@AFL @kylie @Telstra Big yawn.
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Charles Harvey (@CJHarvey56) reportedWhat else has been privatised for far greater cost and far lower service outcomes? The CES first and foremost, use of consultants instead of Public Service, Telstra, Australia Post, Aged Care, Hospitals, all of them where public service should be just that.
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Suey (@sueytweets) reported@Mr_Fanta_Pants @Telstra Get Boost Prepaid Mobile. Same network at $300 a year
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Brett Phillips (@Aussie_Anzac) reported@Telstra what the hell is going on with the mobile phone infrastructure in the Coonamble area? For over a week now, havent been able to have a complete conversation with my Dear Friend. Keeps dropping out. Its the 21st Century for smegs sake! Get your **** together!
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cc (@LuxAuthorRight) reported@ChefTom1985 @CatherineD42535 Well privatized infrastructure either needs to be public or heavily regulated so we don’t see the over 160% price markup we do with Telstra. Cost per user wired+wireless service is between $35-$45/month and that’s including R&D- no profit.
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Bron (@Bron91856683607) reportedFRANK radmil and corrupt **** cops and judges are in business with TELSTRA MOBILE NETWORK silencing victims tampering with phone calls to government agencies of reporting grooming of children for peodafiles for decades in Perth WA
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Kezz (@kezzyi66) reported@Mr_Fanta_Pants @Telstra The thing that absolutely shits me about this is that half the time I have to use my home wifi to use internet on my phone. They know how much of a mind **** it is to move to another company.
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Beth D Kicinski (@no1historychick) reported@MichaelWestBiz @sainsburychina Loyalty programs are the ultimate con. Telstra just emailed me to say my mobile plan will be increasing by $5/mth, but my service won't improve. I'm unwillingly signed up to their "Rewards" - something built into the pricing. This should be outlawed.
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported@mrthill80 @Telstra Went with Woolworths, Telstra network and half the price.
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Talya (@talyasalem) reported@calhinton @BenryintheBooth Hell the $99 annual fee with telstra was a damn steal at this point
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Night Bird (@spooky_girl) reported@Piiiiickles We switched to Aussie after appalling service & constant issues with Telstra. Superloop are ok too (I used them when I was on my own & there were some issues but always well communicated and resolved quickly).
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported@TravGee1980 @Telstra I’ve gone Woolworths, uses the Telstra network, got 6 months for $130.
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Teo (@TeoMorabito) reportedI just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously
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Dan 🇦🇺🇮🇹 (@AussieLeafsDan) reported**** you @Telstra your service has been ******* horrible over the last 2 weeks, calls just drop out, barely any reception in built up areas, videos not loading getting the wheel of death and then you send me a notification that my bill is going up by $4 a month. Get ******!!
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|| Z A C || (@Lil_Caldwell) reportedThis is something I agree with. @Telstra your “lock in contracts” are the worst…you’re on notice.