Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (46%)
• Phone (36%)
• Wi-fi (8%)
• E-mail (6%)
• Total Blackout (3%)
• TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Adelaide, Perth, Nuriootpa, Loxton, Sydney, Hobart, Brisbane, The Hills Shire, Melbourne, Campbelltown, Gympie, Loamside, Long Forest, Penola, and Sunshine Coast.

City	Problem Type	Report Time
Adelaide	Phone	20 hours ago
Perth	Phone	21 hours ago
Nuriootpa	Phone	21 hours ago
Loxton	Phone	21 hours ago
Sydney	Internet	1 day ago
Brisbane	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rob2511 (@KymRob25112) reported 6 minutes ago

  Telstra....missed your recharge message because the service has been so fuckung bad for weeks that people's personal SOS devices haven't been working. Have been hotspotting with Optus device.

• 
  Madmike (@madmike888X) reported 8 minutes ago

  @Telstra @Mention Must be a major issue? Been down 24 hours now. 💯 without internet totally @mention

• 
  SNOOPREY (@SNOOPREY77) reported 11 minutes ago

  @Telstra So not gonna address the claims about what techniques sales representatives and ads use to mislead customers into thinking they’re getting a premium service. When I pay $2500 a year for home internet and mobile I have a certain level of expectation and rightfully so

• 
  calmingdown (@joey8bitz) reported 13 minutes ago

  @1WeakGuttedDog Boost or JBHIFI cheaper and on Telstra network. Real no brainer. Vodafone unreliable.

• 
  Cdbrown (@BrowntownBrew) reported 13 minutes ago

  @ThinktankTaylor @Starlink As to the free market - considering there was no actual competition against Telstra there was no free market. Telstra just sat and exploited the fixed line and used the money to push their mobile network and restrict competition

• 
  Tom Playford (@TomPlayford3) reported 13 minutes ago

  @Ben_Davison1 In years gone by NAB got their arse kicked in the UK; Telstra crashed spectacularly in China and the list goes on. Our biggest companies are all cossetted by a favourable regulatory environment and bugger all competition. Every time they try venturing overseas they fail.

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 14 minutes ago

  @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

• 
  rob2511 (@KymRob25112) reported 15 minutes ago

  I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

• 
  immyonboard (@immyonboard) reported 16 minutes ago

  Will be late to the iOS 27 beta this year because, as usual, my Telstra internet keeps crashing. 12+ times a day. Fix your **** @telstra, this is incompetent.

• 
  Elizabeth Anne Kelly (@kellynettlefold) reported 18 minutes ago

  Telstra have no issue with puttn in numbers&pressn redeem nos. But microsoft smartassholes make life hell. I've lost another many hrs of being messed around with screens showing rubbish. Its simple=U have an PC+u put in product code&redeem. Robots r a phyco excuse to brain-harass

• 
  Francis McF (@FrancisMcF1O) reported 18 minutes ago

  Regional reality check: Telstra = service. Optus = maybe. Vodafone = forget it. If only one network works outside the cities, that’s not a market — that’s a monopoly.

• 
  SnowmanNFT (@NftSnowman) reported 19 minutes ago

  @NicFromOz They use Telstra wholesale network, coverage shouldn’t change from what you have now, 4G, no 5G, I have used them, changed to Superloop though, tied in with NBN plan for bundle discount.

• 
  Val (@mightgetthere) reported 22 minutes ago

  @DevMohali @Ausbobsmit I have met some really nice Indians, and I have met some that want to rip us off every chance they get. I will never again deal with an Indian or a Pakistani in telecommunications. I’m not sure but I think Telstra and Optus are a bit gun-shy well.

• 
  D.J. Grey (@akintowarlock) reported 22 minutes ago

  Dear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.

• 
  𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝕾𝖐𝖞𝖑𝖆𝖗𝖚𝖘𝖎 © (@skylarusi) reported 22 minutes ago

  @the_LoungeFly @Telstra 2/2 ...regarding my plan's data He claimed I'd been paying $50/mth 4 3MB of data I contacted Telstra via FB They must have told him He wasn't happy When he finally contacted tech support to fix it he listened in while I was giving feedback I reported that breach of privacy on FB

• 
  gee (@lordgeezuz) reported 23 minutes ago

  @ruicharadrius My partners father works for Telstra and their internet NEVER WORKS. HOW DO YOU WORK FOR THE BIGGEST INTERNET COMPANY IN AUSTRALIA AND YET YOUR HOME INTERNET DOESNT WORK😭😭😭

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 27 minutes ago

  @Telstra I have an outage reported via SMS yet no info on the outages site. Peregian Springs. Why?

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 31 minutes ago

  INCOMPETENCE of Telstra knows no bounds! There is a "ringer" problem across Telstra network with copper landlines (exchange problem). They have marked it is FIXED to HIDE the absolute stuff up. I made a complaint about the LIES, INCOMPETENCE; FUCKWITS sent someone to test my line

• 
  Trev (@Trev__Says) reported 33 minutes ago

  @Loud_Lass @DaleH1234 This dead **** sold all the airports, Telstra and the CBA in a once off fire sale to turn a single year surplus for the pin head lib supporters. He and Howard should be in a cell

• 
  Jays (@Jays200) reported 37 minutes ago

  I've been letting @Telstra "augement" their💩network in the south west of Western 🇦🇺. They, Telstra, use my farm @Starlink for WiFi calling and the same on the road with Starlink Mini in my MYL. Perth-Denmark or Denmark-Albany is difficult to maintain a phone call link on mobile. Telstra should be paying me.

• 
  Aussie Diana S 🇦🇺 (@DFactualists) reported 37 minutes ago

  F'ing @Telstra message to me. "This is a reminder that you have a public directory listing for the following service. Your name, address and phone number! are published in the White Pages directory and available to the public"! ******** get me off this or I'll sue U🤬💩

• 
  Michael Abbott (@AgentAbbey) reported 42 minutes ago

  @Telstra Doncaster internet outages. Any customer credits for inconvenience on a busy Sat

• 
  𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝕾𝖐𝖞𝖑𝖆𝖗𝖚𝖘𝖎 © (@skylarusi) reported 44 minutes ago

  @the_LoungeFly @Telstra 1/2 I'm guessing there's an issue with privacy My messagebank was switched off without my consent When I called to get it switched back on the operator changed my plan I called asking for it to be reinstated (it was an obsolete plan) and spent a week arguing with a 'manager'...

• 
  Andrew Bott (@ajbott) reported 45 minutes ago

  @Telstra your network keeps dropping mobile calls in Lilyfield 2040. This has been going on for 2 weeks... What is happening?

• 
  Paradoxa (@Paradoxa18) reported 46 minutes ago

  OK the rain was good but why is the phone out? first rain in a while might have taken out the landline or rats or termites be in a right pickle if the mobile were network blocked as it was for a while hey @Telstra can't dm on the new phone the "network" demanded I buy

• 
  andy lai (@andylaiz88) reported 49 minutes ago

  @Telstra @OvrgrwnDwrf intermittent signal strength of 1 bar coverage isn't coverage you wankers. 🤡🤡

• 
  LWright (@wright_l90101) reported 50 minutes ago

  @ajbott @Telstra Population growth has overwhelmed the Telstra towers in lots of areas I am told, congestion causing a lot of the problems. I have been told towers are being upgraded over last 2 weeks but I imagine it is a slow process.

• 
  Paul (@Paul21421386) reported 53 minutes ago

  @KateMonogamish Hi Kate I haven't been able to follow you this past week and a half due to the Telstra tower near me being down, and now today wre have conact. Yahoo

• 
  Anna (@spannaforce) reported 54 minutes ago

  @roonsopo Our internet has gone down, telstra outage. So I am going to miss out on the mighty redV thrashing the sharks

• 
  🇦🇺Leoo 🗻 (@OCELeoo) reported 57 minutes ago

  @SamuelLalor22 @AFL @Telstra The team he was never on sure