Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (43%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Kadina, Brisbane, Adelaide, Sydney, Queenscliff, Melbourne, Maitland, Penola, Hobart, Matakana, Gold Coast, Townsville, Kurrara, and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Internet | 5 hours ago |
|
Kadina
|
Phone | 5 hours ago |
|
Perth
|
Phone | 6 hours ago |
|
Brisbane
|
Internet | 1 day ago |
|
Adelaide
|
Phone | 1 day ago |
|
Sydney
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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yeah yeah its anne (@annabell_JG) reported@Telstra prices of plans going up but half the time you loose reception go shopping in supermarkets/train locations reception gone we pay top dollars and get horrible service if complain told oh its difficult indoors! Interesting how lower income countries have better reception!
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Katarina Brozovic+ (@brozovicbasic) reportedAustralians have a social contract with Australia Post and Telstra, to provide an equitable service across our whole country, regardless of how remotely and away from the eastern capitals people live and work. If the Minister can't ensure that, then resign!
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Madge (@Frafflee) reported@Telstra you send me a bill. I want to open it on my phone. But no I have to sign in. I don’t want to. I shouldn’t have to. No other utility provider has the hoops you put in place. Just like they allow payment via a payment portal not via their website. Do better.
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jobe shanahan may actually be an f@#king god (@readie_32) reported@AFL @Telstra Never in doubt
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Drew Campbell (@Bundellafella) reported@Telstra No it’s not sorted. The mobile tower ran out of battery during a power outage last night. Power is restored but the mobile coverage is still down.
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Hydra Boom (@HydraBoom) reported@Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.
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Jumbarrawa (@jumbarrawa) reportedTwice this morning, you have bumped me off @telstra. What is your deal ?? Your service has disconnected over a dozen times in the last few days. I think I need to take you to the ACCC. I do not have the luxury of waiting 20 minutes each time your service goes down. seriously. We're going to have words today. This is RUBBISH. ALDI buying lines from you, and THAT is not going down at a 1/3 of the price you sting me for.
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Miles (@Michael1953_202) reported@Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .
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Electric Future (@electricfuture5) reported@karlos_hagen @Telstra 5G network access. Download speeds are capped at 150Mbps on 4G and 5G - Unfortunately they don't get the same access as resellers, data is deprioritised
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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Bron (@Bron91856683607) reportedTelstra mobile network scabs
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Shanks_🇦🇺⚒️🥋✝️ (@Shannon37683302) reported@QBCCIntegrity We should have never privatised Telstra or NSW Energy. We are all paying more for it
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Con! (@c0n_AU) reported@JC47053522 @JohnOBrien101 Just like AusGov has some minor ownership of Telstra and Qantas, but has no say in their horrible business decision either!
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Nyssa (@Nyscat) reportedOh how I hate @Telstra let me count the ways. Trying 2 help Dad order me a new phone its 4 yrs old, & self destructed. To confirm his identity online Telstra will only accept Drivers License or a foreign passport. To use an Australian passport to ID him he has to go in-store🤬
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Paulo (@PauloHalo) reported@RM_19844 @RobertG7958 The Telstra shares conflict of interest crook, the useless stupid and prune faced old hag health minister and the brainless twit resigning
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Dan 🇦🇺🇮🇹 (@AussieLeafsDan) reported**** you @Telstra your service has been ******* horrible over the last 2 weeks, calls just drop out, barely any reception in built up areas, videos not loading getting the wheel of death and then you send me a notification that my bill is going up by $4 a month. Get ******!!
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Tyler Williams (@T__Williams23) reportedOk apparently Aussies getting connected to Ohio servers are getting dropped and having issues across the board @iRacingSupport @iRacing if you could have a look at it please? PS I'm sorry Telstra pls don't throttle my internet
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Tushar Kr (@tusharkr4u) reportedShe’s new here with no working phone—unbelievable incompetence from Telstra. Posting on her behalf (no X account). @Telstra explain why your process is this broken & get her connected immediately! #TelstraFail #TelstraScam Newcastle (3/4)
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💧Jac 🗝🇵🇸 (@Jaccal68) reported@westonnights You ain’t seen nothin yet Current Business Context (2025–2026) Telstra is currently executing its "Connected Future 30" strategy, which emphasizes building a self-optimising "Autonomous Network". The company frequently uses AICC forums to stay connected with Israeli high-tech developments that can support these infrastructure goals.” AICC being the Australia-Israel Chamber of Commerce
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs You should take one look at what Telstra did to both the cellular network and our internet infrastructure. Telstra were still offering capped data when other companies had unlimited; Telstra denied uncapped data could exist
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The Metal Dragon 🐉 (@MetalDragonHQ) reportedI am going to be sharing tips and tricks to help people save money on subscriptions and telecommunications. First piece of advice is stay away from @Telstra as they are well over priced and they will lie to you to gain your business. I have proof. #MoneyManagement
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Clarkie. It's the vibe of it. (@clarkes) reported@Mr_Fanta_Pants @Telstra Aldi uses Telstra network. We have had it for 10 years. No issues. Unused Data rolls over and over.
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parasocial relationship detector (@deedledodedum) reported@odden56 @thedose__ Telstra is awful, Australia has some of the worst internet speed for any developed country.
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Suey (@sueytweets) reported@Mr_Fanta_Pants @Telstra Get Boost Prepaid Mobile. Same network at $300 a year
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Bryn Davies an OA dad (@tofar1) reported@CathyGobbart @Telstra We had great coverage at the Perth athletic track and has we hit hale Rd the signal went. It was that bad Daniel could'nt order us uber eats online
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Andrew Cunningham (@AS_Cunningham) reported@BrilliantMaps As a Canadian who has never been there: Qantas, Macquarie, BHP, Telstra and a couple of banks are the only names that ring a bell.
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Beeza Geeza (@beezageeza) reportedsomeone explain to me why anything happening in the middle east should have any effect on the price of pre-paid mobile plans. **** you, telstra.
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RugbyRules (@RugbyRules) reported@techAU I attended a conference where the head of the Australian Signal Directorate gave an overview of Cybersecurity risks. He noted circa >64k known vulnerabilities. I wouldn’t wait for it to become a headline… I will be removing all TP-Link, Netgear (Telstra smart modem) from service in my home. Roborock vacuum will need a replacement too, I am looking for a suggestion on that front.
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Mr. Ash (@D4rkni99a) reported@NedKellysReveng @RealDonKeith Shut up *****. You sound gay. Considering I had to help Telstra pull you ****** retards into the 21st century technologically, I don’t give a **** what you mfs have to say about us “yanks.”
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Twinks and Totes (@Twinkocalypse) reported@telstra my prepaid mobile internet is very poor in inner Melbourne. Only works intermittently. Is there a problem with it? Are others experiencing this?