Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Adelaide, Sydney, Darwin, Brisbane, Canberra, Hobart, Perth, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, and Dubbo.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 11 hours ago |
|
Adelaide
|
Phone | 13 hours ago |
|
Melbourne
|
Internet | 16 hours ago |
|
Melbourne
|
Internet | 17 hours ago |
|
Melbourne
|
Phone | 21 hours ago |
|
Melbourne
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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KateM (@KateMSce) reportedMelbourne, Aust: Has anybody else who is with Telstra (or Boost or ALDI mobile, etc) had calls going silent mid call and having to hang up and call again? Only started yesterday. Not just me .. two other people I know. Have lodged a complaint with @Telstra and waiting.
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𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported@Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.
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💧Daren Connor 🇦🇺 (@connor_daren) reportedSince the @Telstra outage, the mobile coverage of the Telstra network has dropped significantly & also slowed significantly.
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The Noisy Elephant (@TheNoisyTrunk) reportedWhy are you fuckwits so dim? @eddys199 Australia was NOT debt-free in 2006. The Commonwealth had NET debt after selling our gold and major assets like Telstra. Australia still had significant state debt. The trouble with you morons is you read a headline, dive into a rabbit hole that even rabbits won't go in and come out all covered in old mouldy ****. Major contributors included: →Selling public assets (privatisations), most notably the government's remaining stake in Telstra, which raised tens of billions of dollars. →Strong economic growth during the mining boom, which boosted tax revenues. →A long period without major recessions or global crises until the GFC. Pauline Hanson is looking for a house 'friend' - you should apply.
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💎mia🎹🇦🇺 (@msamethyst) reported@Telstra is so useless. My call to japan was being cut off at 15 min when I have a call pack which lets me call unlimited. Everytime I log to chat with support. They said it’s my mobile phone issue. 4 months on I got annoyed and lodged a complaint with TIO.
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deirdre ritchie (@deirdreritchi10) reported@OhappySt Mine didn't go off. It was a great time to do it when Telstra is having issues over the next few days. They had sent me a message about that.
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Juanessa (@Juanessa22) reported@BenCarrollMP Fuel crisis Ben!!!! What are you doing to alleviate the rising costs? You’ve announced nothing in this area. Also fix the VLine & Metro issues. We’ve heard zero post the Telstra outage. ZERO FFS!!!
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immyonboard (@immyonboard) reportedtelstra wifi network has went down for the 11th time in the past hour. it’s time to cut my losses, stop sucking up to a genuinely dogshit support service and move providers 💫 any recommendations? @Telstra who do i switch to?
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'Dave Freer (@davefreersf) reported@RoadknightThe I got it. Telstra - **** service all week - but worked for this.
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Sienna Cooper 🇦🇺 (@X726372533) reportedWhy is nobody talking about how when 3G towers were turned off, reception with @Telstra turned to crap? 4G and 5G provide worse coverage than we had with 3G. But we pay more now. Make it make sense.
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Adésọjí (@sam4se) reported@cb_doge "Telstra CEO confirms Starlink could connect Australians in mobile dead zones to emergency services. Game-changer."
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😻CalamityKitty ✝️ (@CalamityKittyAU) reported@grok Telstra. Phone on. Connected to network. Not in plane mode. Not out of range. In range. Receiving and making all calls and texts. No blocks. Everything normal. Did. Not. Receive.
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Nate Svoboda (@gr8tsworld) reported@Starlink @Telstra The real breakthrough is turning “no signal” from a dead end into a temporary inconvenience.
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Muz De Sac (@MuzzaDavo) reported@lagoonki Incidentally, while I was taking my pic on the Yorke, my phone was operating on the signal from the Telstra tower on Kangaroo Island, it's so close.
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deirdre ritchie (@deirdreritchi10) reported@QBCCIntegrity Mine didn't even go off. Telstra gave a warning about interruptions to the service where I was at work.
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It's A Hoax 🇦🇺 (@Itsahoax123) reported@KataKez Telstra can already spam everyone connected to cell tower without this ****. Think about the times when you have travelled somewhere and you get that text saying something like they are “doing work on this network over the next 5 days”
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LJR (@Watchingbrief21) reported@Telstra @AnikaWells When customers have issues/questions requiring clarification regarding their Telstra plans (formerly owned by Aust Govt!) why are we still being sent to international call centres???
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💧Daren Connor 🇦🇺 (@connor_daren) reportedWith all the massive profits that @Telstra are making, it’s about time they use some to improve their network coverage in areas other than big cities. Rural & regional areas all seem to share the one tower. Some even have to drive a kilometre to get service for a call.
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Paradoxa (@Paradoxa18) reported@CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works
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Anna Basic (@AnnaBasic2) reported@RoadknightThe Yes but no even text message ping let alone some type of alarm they where carrying on about. My personal I pad and my work I pad both with cellular connections with Telstra never received a text at all or picked up on my phone receiving the message but no alarm. My Fitbit that gets all my texts didn’t get the text.
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John Livingstone (@JohnLiv96683208) reported@moosemobileau If anyone is ever thinking of changing their mobile phone service to Moose Mobile,I strongly suggest you DO NOT. Their Pathetic customer service is right up there with @Telstra. No Phone support No email support #moosemobileterrible
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Gaz P (Gaz) (@GazPGaz1) reported@RoadknightThe Nope ...Aldi mobile which is telstra Another Liebor fail it seems.
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Matt Barrie (@matt_barrie) reported@breakfast_dogs bit like how telstra went down after fiji defence pact
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Yvonne Gunn (@YvonneGunn) reported@EVERALDATLARGE Many have said their Telstra provider phone worked but not their Optus. I even saw one question regarding Vodafone. Is it a provider issue perhaps?
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Big Clarence (@clarencebrah) reportedI’m sorry but in 2012 I paid $350 or so to attend two Soundwaves and saw System of a Down amongst like 15 other good bands I’m not paying $300 to sit in the back row on level 3 of the Telstra Dome surrounded my people who discovered nu metal ten minutes ago. I’ve been waiting 14 years to see SOAD again but that is taking the absolute piss.
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Kel So (@KelSoOz) reported@DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.
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💧Daren Connor 🇦🇺 (@connor_daren) reported@Telstra No it can’t when there is no wifi network.
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Tim (@TimothyJ_23) reported@MattSmith_567 the worst era without doubt was the early 2000s - first there was Stadium Australia (now Accor) and Aussie Stadium (now Allianz) Then of course there was Telstra Stadium (also now Accor) and Telstra Dome (now Marvel)
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Bill Nosworthy (@BillNosworthy) reported@rwallace67 @SimonCotter62 We have 2 mobiles with telstra, only because there's no other option at present! Everything else has been shut down, saving around $400 a month. Added starlink (home & mini) for less than $200/month, so after 6 months all the hardware is paid for as well. No regrets, it's v good!
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Gloria Balogh Gottlieb (@BaloghGottlieb) reported@sarahinthesen8 Sarah Hanson Young She who turns off comments had audacity to note Telstra should compensate customers EVEN IF UNABLE PROVE DAMAGE this GREEN idiot obviously does not understand reality life cost would be unjustifiable grotesque and unwarranted What imbecile.