Telstra service status: outage reports and connection issues
Why is my Telstra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Brisbane, Perth, Adelaide, Melbourne, Hobart, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 3 hours ago |
|
Brisbane
|
Total Blackout | 12 hours ago |
|
Perth
|
Internet | 13 hours ago |
|
Perth
|
Internet | 2 days ago |
|
Perth
|
Internet | 2 days ago |
|
Sydney
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Cdbrown (@BrowntownBrew) reported@CrySlyFly @ialihasaan @Batman2242 Telstra didn't want to bid as Sol Trulijio hated Labor. They ended up not putting in a valid proposal. The other bidders weren't able to provide bids with sufficient financial support.
-
Shanti Beach (@shantibeach888) reported@Starlink I have to get out of a telstra contract that is not what they told me coverage is crap at times
-
Epiphany (@Jce1035) reported@AFL @Telstra Nice to have a midfielder that give a ****
-
Amicus Curiae (@AmicusCuri99068) reportedoh yeah WE KNEW THAT! coverage went to **** and still IS!4gs ****** It’s true; the 3G shutdown created mobile coverage ghost towns Telstra chief executive Vicki Brady has revealed a Starlink workaround for Australians unable to call triple-0 after the 3G shutdown created mobile dead zones. (paywalled Tiser)
-
Simon Cotter (@SimonCotter62) reported@goodfoodgal It was all about the money/share prices and to test our compliance. We passed with flying colours (most of us) We now add the national telstra emergency alert to QR codes, cameras etc and then all we need is a social score system. “ none shall buy or sell except with the mark”
-
Sociaall Inc. (@dez_blanchfield) reported@BudgetDude if you know the org chart of Telstra you'd find that would be a terrible approch but I get what you mean. I think the approach required if to rewind the history of decision making re. "why wasn't that NPT server upgraded" (or all of them) and that ecosystem of humans get fired.
-
Tori Oz (@fisk_tori) reported@andrew_thaler @nemagovau They forced me to download data on my phone by cutting my service off until I did.. telstra confirmed it was the " govt"
-
elle la bombe (@dowhatonemustdo) reported@cptcapt Alex is always tackling the big stuff - the dates he worked at Telstra 😵💫 whilst ignoring the actual issue of suing for losing his job & him finding out the hard way he didn’t have a leg to stand on. That he calls you names on every occasion shows the low intellect of Alex.
-
It's A Hoax 🇦🇺 (@Itsahoax123) reported@KataKez Telstra can already spam everyone connected to cell tower without this ****. Think about the times when you have travelled somewhere and you get that text saying something like they are “doing work on this network over the next 5 days”
-
Karl Burns (@SimonBurns4) reported@manukoreri @Telstra @nemagovau well its only a trial and if you give feedback they can fix up the faults
-
Madre Swift Justice (@JayStill4) reported@SistaRuthDOPD Remember after that 1st major Telstra outage we received emails yelling us to upgrade our phones? What happened to that? I got 2 emails and then it all disappeared
-
deirdre ritchie (@deirdreritchi10) reported@CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service
-
Husky (@huskyaustralia) reportedIs Telstra down again ?!?
-
Svyatoslav Pidgorny 🇺🇦🇦🇺 (@Slav636) reported@rpotter_9 Telstra time server downed part of Telstra network, but I can’t readily think of anything that will down all three. Except maybe the GPS.
-
Jess H (@Jess_H19) reportedAnyone else having to reset their phone multiple times since the Telstra outage? Texts not notifying, data not loading especially when in and out of signal areas. Signal noticeably worse than usual @Telstra
-
Nagasaki Catholic Jedi (@M333111x2) reported@Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.
-
Chaz Michael Michaels (@centreozzy) reported@Batman2242 I remember before Telstra (telecom) at the time was privatised, phone calls and line rental was expensive. Since the phone network was opened up and privatised phone deals are way cheaper
-
KateM (@KateMSce) reportedMelbourne, Aust: Has anybody else who is with Telstra (or Boost or ALDI mobile, etc) had calls going silent mid call and having to hang up and call again? Only started yesterday. Not just me .. two other people I know. Have lodged a complaint with @Telstra and waiting.
-
I Love Grapefruit (@AnJam1980) reported@RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL
-
Polycon45 (@polycon45) reportedMy telstra data has been running like **** lately...slow, can't access and drop outs!
-
GainsMax (@GainsMax168031) reported@SkullSpeedDeal A family member of mine over a decade ago ran a Telstra phone store, it became top 3 in the entire state because of his leadership. Anyway, something happened, and he told me the 2nd in charge (Indian) backstabbed him and took over the main position. A year later, the store had hired a lot of Indians and ended up being the worst store in the state lol
-
💧Daren Connor 🇦🇺 (@connor_daren) reportedWith all the massive profits that @Telstra are making, it’s about time they use some to improve their network coverage in areas other than big cities. Rural & regional areas all seem to share the one tower. Some even have to drive a kilometre to get service for a call.
-
Jonco Dua (@joncodua) reported@JimThom90458694 Another Telstra Outage and then Cash is the only option
-
deirdre ritchie (@deirdreritchi10) reported@OhappySt Oh I forgot about that. Telstra is still driving me bonkers in my area. Again when I had a deadline to meet the service went out. Eventually I'm going to have to get Starlink.
-
Key Phaser (@KeyPhaser) reported@Ausbobsmit @lay440318 SHY was all fired up for the Telstra outage, all fire and brimstone. But we never saw this passion for Bondi.
-
Aussie XRP (@LukeRichar6071) reported@IRONDLDAD I do find the timing very sus, could Deffs be related. Same with the massive Telstra outage ect last week, still no word of why that was
-
Chrissy D 🌼 (@DowseChristine) reported@7NewsSydney Switched to starlink , I love it, no issues and I'm paying less than I did with telstra.
-
mark macca 🐅🐅🏆 (@mcdonellaussie) reported@JacintaAllanMP Simple solution do not rely on digital technology without having options in place if it fail! Telstra failure destroyed VLine why are radios not in every train outside of metro metropolitan? Do not rely on telcos network testing it lags regularly in the bush as it is!
-
Gary Just (@GaryJust67) reported@RoadknightThe No my partner & I never got it either. We with Telstra…
-
pesky paul (@BARGH3ST) reported@Telstra why does your app only recognise i have a saved card on my device 1 in 10 times i try to recharge? pointless, ripoff service