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Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 55% Phone (55%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Sydney, Hobart, Melbourne, Perth, Brisbane, Adelaide, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.

CityProblem TypeReport Time
Sydney Internet 4 hours ago
Hobart Internet 9 hours ago
Melbourne Phone 18 hours ago
Sydney Internet 21 hours ago
Perth Total Blackout 1 day ago
Brisbane Internet 1 day ago
Full Outage Map

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • centreozzy
    Chaz Michael Michaels (@centreozzy) reported

    @Batman2242 I remember before Telstra (telecom) at the time was privatised, phone calls and line rental was expensive. Since the phone network was opened up and privatised phone deals are way cheaper

  • Lisa9Sophia
    Lisa (@Lisa9Sophia) reported

    Telstra are the Great and Powerful Oz in the Wizard of Oz, who when you pull away the curtain, is a conman Telstra just admitted to using the crowdsourced outage report website DownDetector when their system fails Does that make sense? So Telstra are a $54 BILLION company who rely on crowdfunding to protect Australians access to emergency services So people’s lives are at risk and they are urgently calling 000 while Telstra executives are checking DownDetector. The CEO is paid $7 million+ a year and this is the result. Telstra HQ:

  • sowdented
    ted sowden - woke as!! 💧🌾🔥🚒🧸 💉💉💉🌈💡 (@sowdented) reported

    @noplaceforsheep l was shopp'n and had it in my back pocket!! checked it latter, "no sim, no service" on my opening page!! opened it up and didn't know if l had service or not!! sent my self a txt but didn't get it!! turned it off and back on, got the telstra bit, but still no msg!!

  • Richo38896671
    Richo (@Richo38896671) reported

    @Telstra @Jess_H19 What's that going to prove? For the last couple of days my Internet has been useless. I have tried to do a speed test but your link wouldn't open! The service at present is intermittent. When it works it's fine. A speed test is only a snap shot. When it doesn't it doesn't.

  • NewsTongueX
    NewsTongue (@NewsTongueX) reported

    🔴 Telstra CEO faces parliamentary inquiry over nationwide outage affecting emergency calls, payments Telstra chief executive Vicki Brady will testify Friday before an emergency parliamentary inquiry into last week's outage that knocked out triple zero emergency calls, disrupted payment systems, and stopped trains in two Australian states. Greens communication spokesperson Sarah Hanson-Young said: "Telstra, just like Optus, has put their profits ahead of public safety and public service for far too long, and the law allows them to." • Telstra accepting compensation claims from affected customers and small businesses with supporting evidence

  • NeilChrist95113
    Neil Christie (@NeilChrist95113) reported

    @jswharton @lesstenny Costello sorted out labor’debt, privatized Telstra and a few more costly companies and went on ,now take fuckn notice!!!,11 consecutive surpluses,now it’s just reckless spending as the reserve bank says,labour has never and will not so equal that record

  • talistri
    tahlia 🐝 🇪🇸 (@talistri) reported

    @piacetri i never ever call marvel stadium marvel it’s always telstra dome or etihad

  • toxictragician
    syknal ❤️‍🔥 // (@toxictragician) reported

    @Far2Fast are you with vodafone? my partners phone didn’t go off, but his work phone did (telstra service on it)

  • mintomusings
    Karen Smith (@mintomusings) reported

    I get no telco can guarantee no network outages, but they can guarantee replacing ageing equipment when it’s needed. @Telstra hasn’t explained WHY it decided not to replace a $30k piece of infrastructure, particularly when it’s responsible for maintaining the Triple 0 network.

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @SkyNewsAust Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @ReutersAsia Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • lukeweston
    Luke Weston (@lukeweston) reported

    Very plausible and likely explanation for the Telstra timekeeping issue.

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    So, we are now being told by Telstra, that the Indian code cutters, misunderstood the message about how to fix a problem they knew about, but did not communicate what the so called fix was The Telstra Net Result was to fix a problem create another bigger prblem And that CEO shelia keeps her $multi-million job? Anyone there Shareholders?

  • KezSniper
    KezM (@KezSniper) reported

    @Telstra Seriously? What a joke, I’ve has **** service ever since.

  • SportNut007
    Sport Nut (@SportNut007) reported

    @mikeoniron @Telstra @Starlink Telstra sucks. They connected my internet at my OLD address but still charged my new address I didn’t have anything with them but mobile ph at old address

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @7NewsSydney Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • truechristianh
    Christian (@truechristianh) reported

    @realRick_AUS Don’t hold your breath! The aus government will reprivatise Telstra and ban Starlink before that happens. We’ll get higher prices and a shitter service!

  • FKhnopff
    Ferdie Khnopff (@FKhnopff) reported

    @strangerous10 Telstra had a risk assessment signed off by the PM which said mitigations in place to isolate any faults, which were unlikely, & consequences was rated low. This meant the expenditure could be deferred. It was not a technical or a people problem. It was a pass the buck problem.

  • Dabatsau
    Paddy (@Dabatsau) reported

    @7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.

  • manukoreri
    manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reported

    Slow clap @Telstra with your #AusAlert @nemagovau Standing within eyesight of a tower and it took 6 min 55 to come through after everyone nearby on other networks got it. 7 minutes of delay means this is not fit for purpose. Your incompetence is proof this isn't a conspiracy.

  • HoolyMcg
    I fix ****. its what i do ! (@HoolyMcg) reported

    @BrowntownBrew @Batman2242 We gave up on Telstra years ago Were one of the first in our area to take up starlink. It’s now quite slow because everyone else has done the same

  • Maarten1947
    Maarten 1947 *One Man's Opinion. (@Maarten1947) reported

    Maybe a $30Million Fine might make Telstra take it's Corporate responsibility more serious. $30 Thousand Server replacement/ $30 Million Fine shareholders might assume is a No Brainer when it comes down to Common Sense.decisions.

  • Theofatcat
    Theofatcat (@Theofatcat) reported

    I’m wondering if Telstra Optus etc will cope on Monday 27th when all the emergency services etc are planned to be delivered to phones

  • Tr3ggs
    Tr3ggs (@Tr3ggs) reported

    @FREAK0NAUT @Nd172557208 So you spend the 30k and make it a redundant fail over rather than a single fail point. Still a rounding error for Telstra.

  • SusanGPeak
    Susan Peak (@SusanGPeak) reported

    @Michelle71966 SORRY about 'dad' and tech issues. I feel the same (mind you, I'm probably younger than dad), but we weren't brought up with devices. Also, companies take shortcuts to save cash. Updates and safeguards are avoided. In Australia, telco Telstra has failed us. Put lives at risk.

  • strangerous10
    stranger (@strangerous10) reported

    Breaking: Telstra has admitted in Estimates they were repeatedly warned since 2022 by the software manufacturer that their outage-causing software was out of date inc a reminder early 2026, & Telstra even discovered a “fault” with it themselves in Oct 2025, but still did nothing

  • mjfly1
    Mark Flynn (@mjfly1) reported

    @titchashen Yeah, once upon a time a change like this was tested in a dedicated test & evaluation lab that represented the network, including redundancy, but it looks like now Telstra, but hopefully not other critical service providers, don’t bother. Guess they don’t have test staff anymore

  • LukeRichar6071
    Aussie XRP (@LukeRichar6071) reported

    @IRONDLDAD I do find the timing very sus, could Deffs be related. Same with the massive Telstra outage ect last week, still no word of why that was

  • tsport100
    Evans Electric (@tsport100) reported

    A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵

  • AmicusCuri99068
    Amicus Curiae (@AmicusCuri99068) reported

    oh yeah WE KNEW THAT! coverage went to **** and still IS!4gs ****** It’s true; the 3G shutdown created mobile coverage ghost towns Telstra chief executive Vicki Brady has revealed a Starlink workaround for Australians unable to call triple-0 after the 3G shutdown created mobile dead zones. (paywalled Tiser)