Telstra Outage Report
Why is my Telstra service not working?
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Adelaide, Melbourne, Sydney, Brisbane, Perth, Quirindi, Hobart, Townsville, Canberra, Albury, Bunbury, Newcastle, Glengarry, Horsham and Warrnambool.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
||
| Adelaide |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Brisbane |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Greydingo1
(@lee_manwaring) reported
**** #NBN and **** #Telstra. Couldn't manage a two seater *********..... WI-FI in Slacks Creek QLD ABSOLUTELY useless...can't handle load.. drop out and "no signal" try again later all day....😡😡😠😠😠😠
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Kristofor Lawson
(@kristoforlawson) reported
So @Telstra in Gisborne is still not showing on the @VicGovDH website despite having had a sign in their window a few days ago saying they were a Tier 1 location. This isn't good enough. Locations of concern are taking days and days to be added to the exposure website.
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Rohen Skiba
(@RohenSkiba) reported
@Telstra @Telstra. After 8 hrs online, >12 “experts” failing to help at all and extreme frustration. 15min in store with Lachie in Carinadale all sorted. #LegendLachie. #horrendousonlineservice.
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Ytg
(@Ytg33028911) reported
@labradorforpm @Daemonised @MrKRudd Geez i hate murdoch have never bought his papers or foxtell, hate the sky rwnj's but unfortunately our cricket board sold exclusive rights to him and its the only place for footy. Have watched this year because its free with telstra im torn for next year. Is there an alternative
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Michael Todd
(@Mikejohntodd) reported
@Optus So today I tried to get a new phone. I am stuck in Victoria and have been for 3 months and can’t into to QLD - today I was declined because my ID was insufficient as I am living with parents and I have a VIc address and no one could help me in. I’m now going to Telstra.
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hardman
(@hardmanios) reported
@dismaaI @Telstra @Telstra please help his internet isn't working and we can't play the tournament due to it 🙏
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👑melissa fretwell👑
(@melissafretwell) reported
dear @Telstra, i have great service from you for years. for just over a week noe, my wifi as been down..ethernet connection is fine. your "experts" on chat making me troubleshoot a thousand times. send me a new damn modem!
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Dune Haggar Draws
(@DuneHaggar) reported
Failing at tech at the moment...Telstra rewards has never worked for me. Now it won't do the 2 factor authentication... thought I would click message us to let em know again...and it doesn't work... sigh. Anyone else with business account actually got anything on there? @Telstra
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Erin Space
(@erin_space) reported
@Telstra Yes Stacey. What I’m saying is that’s your issue not mine, so why don’t you simply credit my account with the extra data? A call to the ombudsman will be resolve it but at what cost. After screwing me around for over 2 days it’s the least you could do.
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虎 yumefanboy69
(@HashieVAL) reported
SO ******* OVER TRYING TO PLAY COMP HOLY **** TELSTRA SO DOG ****
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Carlo Perrotta
(@carloper) reported
It's hard to believe how bad broadband is in Melbourne... or maybe it's just Telstra??
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jess 🐇 ♡’s kanzy
(@mirrorballuvr) reported
was replying to telstra’s dm a bad idea
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CoCo St Clair
(@aunty_rheenie) reported
@ltlblkdress @SimoLove @VicGovDH This stupid organisation still has not got a Telstra store in my suburb listed from 10 days ago.
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AutisticTorch
(@AutisticTorch) reported
@cptndwntown7851 **** telstra all my homies hate telstra
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👑melissa fretwell👑
(@melissafretwell) reported
@Telstra hey. no outages here. connection is fine as long as i use a cable to modem. wifi is not working
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Tom
(@Tom72801641) reported
@Telstra I urge anyone reading this to NEVER do business with Telstra. Rip off, incompetent staff, poor reliability.
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Peter Dwyer
(@PeterDwyerNSW) reported
from
Barraba, State of New South Wales
@Telstra you have failed the Barraba community once again. No explanation of the cause of the loss of vital communications in our town or an accurate time of service restoration. Get you act together.
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AutisticTorch
(@AutisticTorch) reported
@cptndwntown7851 **** telstra
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florence pugh’s gf
(@youngbldvinyl) reported
TELSTRA GET YPUR ******* **** TOGETHER MY INTERNET HASNT BEEN WORLING SINCE THE EARTHQUAKE IVE BEEN USING DATA
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Jane H
(@UmpteenthJane) reported
Businesses in Barraba say @Telstra says outage started Friday will last until Monday. Three days of interrupted trading another blow to business. @gabriellechan
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yusha ****
(@yushawang) reported
@Telstra Sorry but I don’t buy this back order crap when it is still showing in stock on your website. Are you suggesting someone else make an order right now that their order is in stock when mine is back order???????????
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⍑❍♑︎⑂ ⍑❍♑︎⑂ ⍑❍♑︎⑂
(@TonyCollis) reported
@MsFridayology I do this to Windows and Telstra scam callers. Also to bots on Words With Friends and Insta. They’re so fkn stupid, aren’t they?!
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Katie (& Lister) 💙
(@ktandthegoodboy) reported
@Telstra The issue was recharging from overseas, and hence being unable to get that text because of course the sim doesn’t work in other countries. I therefore had no warning and have people contacting that AU number frequently. The chat team wouldn’t resolve my issue over chat.
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Phillip O'Neill
(@PhillipONeill) reported
Another @NBN_Australia outage in the lower Hunter with #NBN advising “no outage in your area” 🤨 Meanwhile @Telstra mobile wafts between 3G and one bar 4G. 😖😖 And they have the hide to put up my contract price 😫😫
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Michael Todd
(@Mikejohntodd) reported
@Optus So today I tried to get a new phone. I am stuck in Victoria and have been for 3 months and can’t into to QLD - today I was declined because my ID was insufficient as I am living with parents and I have a VIc address and no one could help me in. I’m now going to Telstra.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.
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AutisticTorch
(@AutisticTorch) reported
@NOTsenpaiblaze **** Telstra
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Ferrarigatr
(@wasnotvery) reported
@Telstra COMPLETELY DOWN IN MELBOURNE
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Phillip O'Neill
(@PhillipONeill) reported
Another @NBN_Australia outage in the lower Hunter with #NBN advising “ no outage in your area” 🤨 Meanwhile @Telstra mobile waivers between 3G and one bar 4G. 😖😖 And they have the hide to put up my contract price 😫😫
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@Telstra My speed is irrelevant. My case manager has refused to speak on the phone since June and the issue is not resolved. Why do you think this is acceptable?