Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Perth, Adelaide, Brisbane, Kadina, Sydney, Queenscliff, Maitland, Penola, Hobart, Matakana, Gold Coast, Townsville, Kurrara, and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 2 hours ago |
|
Perth
|
Wi-fi | 3 hours ago |
|
Adelaide
|
Phone | 13 hours ago |
|
Melbourne
|
Internet | 13 hours ago |
|
Adelaide
|
Phone | 1 day ago |
|
Adelaide
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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❤Hellie❤ (@Hellie1982) reportedNow the only thing left to do is the dumb stupid telstra ad walk around my house. WE ARE SO BACK!!
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Electric Future (@electricfuture5) reported@Jays200 @Telstra @boostmobile Never enjoyed resellers. The coverage isn’t the same and limited speeds ..
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Teo (@TeoMorabito) reportedI just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously
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AyVee2 (@ay_vee2) reportedJust as SADS took off when the Covid jabs were rolled out but I had my Telstra service restricted for daring to suggest there might be a link between SADS and SIDS.
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Twinks and Totes (@Twinkocalypse) reported@telstra my prepaid mobile internet is very poor in inner Melbourne. Only works intermittently. Is there a problem with it? Are others experiencing this?
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Kerani Cameron (@CameronKer50028) reported@FinancialReview Get an Optus contract so galore might just win mine was just Telstra we have asked about hem to stop can go do Optus to help sort it out and give the business to Singapore we can’t afford this we still have our id and birth certificate
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cc (@LuxAuthorRight) reported@ChefTom1985 @CatherineD42535 Well privatized infrastructure either needs to be public or heavily regulated so we don’t see the over 160% price markup we do with Telstra. Cost per user wired+wireless service is between $35-$45/month and that’s including R&D- no profit.
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Hydra Boom (@HydraBoom) reported@Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.
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TheGrassman (@TheGrassmanVT) reported@Telstra For many moons my internet connectivity has been of an unstable condition, the mighty 5G network cutting out frequently which proves to be troublesome, especially during my prospects of entertaining an online audience.
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Jumbarrawa (@jumbarrawa) reportedTwice this morning, you have bumped me off @telstra. What is your deal ?? Your service has disconnected over a dozen times in the last few days. I think I need to take you to the ACCC. I do not have the luxury of waiting 20 minutes each time your service goes down. seriously. We're going to have words today. This is RUBBISH. ALDI buying lines from you, and THAT is not going down at a 1/3 of the price you sting me for.
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AlexanderTheDad (@ATD_GGs) reported12 years at Oracle. BT, Vodafone, Telstra, Home Depot, UPS - enterprise server tuning. Turns out, optimising a gaming PC and a production server have a lot in common. Latency, throughput, stability. 25 years of that experience is baked into FAST.
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reportedHey @Telstra, just got an email advising me of new prices for something I hardly ever use but need it anyways. You give me nothing aside from the Telstra service, so why the new charges? How do you justify it? Looks like I might need to find a new provider.
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Mick P (@cimatesrv) reported@Telstra every other service provider I use was able to give my bills for the past 3 years. You on the other hand seem to find rhe request really difficult and can't do it. Why am I not surprised. Absolute embarrassment to the nation.
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported@TravGee1980 @Telstra I’ve gone Woolworths, uses the Telstra network, got 6 months for $130.
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yeah yeah its anne (@annabell_JG) reported@Telstra prices of plans going up but half the time you loose reception go shopping in supermarkets/train locations reception gone we pay top dollars and get horrible service if complain told oh its difficult indoors! Interesting how lower income countries have better reception!
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Bryn Davies an OA dad (@tofar1) reported@Telstra The last 5 months. Mobile broadband doesnt work there. My son tried to ubereats some food and he couldn't use mobile broadband at all.
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joel0437 (@Joel_0437) reported@boomerangmadi @metrotrains Cellular DAS for Telstra, Optus and Vodafone to provide cellular on all 3, it also hosts the train signalling GSM-R 1800 network too.
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Bryn Davies an OA dad (@tofar1) reportedHey @Telstra how come your mobile broadband is so bad in Scarborough. Anywhere else in Perth its ok.
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The Lord (@lord_tizza) reportedAnd Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(
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Cdbrown (@BrowntownBrew) reported@LambDownUnder @bigboatbruce @james00000001 We never had true competition before because Telstra controlled it all. We wouldn't be in the mess if LNP didn't sell Telstra as a single entity despite being advised to split. Then they wouldn't split and participate in the nbn build similar to NZ.
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notonlyacocky (@hasselljpb) reportedI had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!
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Ralph Mondel (@ralph_mondel) reported@Telstra ...Interesting business model that you have! Tried to change service for speed at a lower cost (online offers) only to be told that this is ONLY available to new customers. No solution offered, leaving me to seek another provider!!
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Paulo (@PauloHalo) reported@RM_19844 @RobertG7958 The Telstra shares conflict of interest crook, the useless stupid and prune faced old hag health minister and the brainless twit resigning
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jobe shanahan may actually be an f@#king god (@readie_32) reported@AFL @Telstra Never in doubt
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Bron (@Bron91856683607) reportedTelstra mobile network a peodafile protecting network WHO even cut off emergency calls to victims mobile phones and that was happening from the 90s and I can provide evidence in court that Telstra disconnected emergency calls to victims of intellectual property thefts where
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There’s Only One Jezza (@StandMeOver) reported@herecomessuper And don’t forget the useless **** is the one who gave us NBN. That basically created another government run Telstra. For a technology that was never required.
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Ron Henry (@RonHenryCC) reportedIt is OK @kayo It casts well from the phone. I suspect using 5G. So it is possibly a @Telstra server problem.
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Brett Brooks (@brettbrooks) reported@Telstra Is the online support / chat on the website fried? It's cut me off three times now. Another price hike, the second in 10 months with $2-2.3 BILLON profit a year?
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Icanhaveaopinion (@whateveryeahnah) reported@Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest
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Man With A Stick (@bludgeonParagon) reported@ashleycanttweet Social media truly signal boosts the most negative people these days because I remember back when I was playing a ton of Horizon 3, and as an Australian I don't recall people online ever being so miserable. I was just marvelling at the wheelie bins and Telstra phone booths lmao