Telstra Outage Report
Why is my Telstra service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 22: Problems at Telstra
Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Perth, Melbourne, Brisbane, Hobart, Launceston, Mandurah, Gold Coast, Yendon, Geelong, Townsville, Kwinana, Bomaderry and Coleyville.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mikadie Joyce-Bates
(@ReasonForBees) reported
@Telstra Wow... and here I was thinkning you were a phone company...way to lose customers. Not to mention there is NO customer service to speak of #shareprice
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Jay
(@RealImSorryMum) reported
@dnforca @LekkaMercedez @andy_penn Telstra has always been a rip off. Problem is, I'm pretty sure whomever you sign up too, Telstra still gets a cut. They are all in it together.
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Neal Setamon
(@NealSetamon) reported
@Telstra How about you stick to providing a reliable phone service and stop preaching medical advice, which you are not qualified to do. Take your stupid # and shove it where the sun doesn’t shine, I’ll move all my business elsewhere.
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Fabio P
(@fibinacci1123) reported
@jriewolod @Telstra Have the same issues with elderly parents being charged for services they have never used. So hard to get credits or the bill actually fixed
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Luke 🧑✈️
(@lukeacl) reported
I'm seeing a lot of 520 errors to Cloudflare sites from customers on Telstra connections (routing through COLO SIN/Hong Kong) lately when the web server in AWS Sydney has no issues. Anyone else? CC'ing @prdonahue who I spoke to mid last year at CF (thanks again) for coverage.
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CryptoDaz
(@dazman1973) reported
@Telstra Why would any company pay money to promote this horse ****?
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Oscar and Friends
(@OscarandFriends) reported
Having some issues with our @Telstra phone line in Double Bay 😬please email for assistance!
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Jessica
(@Jessica89916150) reported
@Telstra I have a personal problem with your company currently yes, so has my dad, my brother and numerous other people I know who are with your service that is failing them.
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Alp Erguney
(@aerguney) reported
@Telstra Hey guys, the internet is really crap. Especially for the last 3 days I haven't managed to have a meeting without being disconnected various times and being offline for a few minutes each time. No outages in my area when I check your site. Suggestions?
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RWA
(@rwa_aust) reported
from
Melbourne, State of Victoria
@apoel35908386 @Telstra This is good customer service.
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Tilled
(@TilledFN) reported
@samisntcool2 @Telstra Thats why i said it you ****** idiot
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Samuel
(@_thisguygetsit) reported
@entheos_energy Yeah man, Telstra is a monopoly here so if they do this **** 90% of the country is seeing it
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Straight White Male
(@ProudOfMySkin2) reported
@Telstra I got the pfizer, but this ad makes me question if I should have, why are companies like Telstra who won't spend a cent on having decent customer service reps that speak English, reaching in to their pockets trying to convince people to vaccinate?
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Jessica
(@Jessica89916150) reported
@Telstra Are yous ***************? This is the most useless nothing I've seen. How bout focus on issues people have with yous first, yous have other problems over some guy babbling on who can't act supporting a network that sucks and has no idea what he's talking about.
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charles ponzi
(@Follows_Every1) reported
@peterwc48 @brettrobinwood @Telstra **** off, I want that chupa chup lol
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Lee C
(@LeeC2030) reported
@_evelynrae Healthy people, outside, in sunshine and fresh air... Not sure why HBF have gone down this road. I'm guessing all big business in Aus have met with the gov and been instructed to do this since the gov can't quite make it mandatory. Telstra doing it, Qantas, TAB etc..
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laughing conservative
(@laughingconser1) reported
@Telstra Using this **** to promote anything doesn't help your message. Probably better you focus on business rather than being woke.
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Riff Raff
(@RRRRiffRaff) reported
@Peter_Fitz @markhumphries @Telstra Geez, if the Covid vaccine really gave me 5G I would have jumped on it months ago! I'm fully vaxxed now anyway, and can confirm my internet still sucks.
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tb77
(@tbayon77) reported
@Telstra Hi Lisa, looks like the Sales team is pulling the "the promo was only for yesterday" this is extremely disappointing as I wanted to bring to extra services to Telstra on the day of the promo but due to know fault of my own (website crashing & scheduled maintenance). Any help?
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Liz
(@Lhundercover) reported
@Telstra You're a ****** idiot
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tb77
(@tbayon77) reported
@Telstra Hi Lisa, looks like the Sales team is pulling the "the promo was only for yesterday" this is extremely disappointing as we wanted to bring two extra services to Telstra on the day of the promo but due to know fault of my own (website crashing & scheduled maintenance). Any help?
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Alex
(@Alexwinter1Alex) reported
@Telstra Hey Telstra, 150families in Pakenham Upper have not had internet for week. We are included, I have three small children who need to be home schooled. We don’t have 4G reception. We have been told twice before that it will be fixed but now the next time is Tuesday. Help
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Luci Power
(@reallucipower) reported
from
Brisbane, State of Queensland
@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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HEADLINES 24/7
(@headlines24_7) reported
🚨NEW: Telstra to 'pause billing', install mobile cells to help Wilcannia connect in outbreak VIA @ABC
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Jessica
(@Jessica89916150) reported
@Ship_of_Mike @Telstra Because majority vaccines are going to **** areas like NSW. We have a supply problem here and tbh if you're having a go from NSW you have no grounds to lecture anyone else.
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🌈Dr Linda McIver 💜
(@lindamciver) reported
@jedws @Telstra "Turns out your internet is too slow to successfully report that your internet is too slow. sucks to be you."
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RWA
(@rwa_aust) reported
from
Melbourne, State of Victoria
@apoel35908386 @Telstra This is good customer service. Not sure how giving information to their customer base on ways to avoid dying of a deadly disease is virtue signalling?
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Niko
(@Nick34721992) reported
@Telstra If youre still making this joke.and think its clever or funny... i hope the graphene oxide hurts like **** when it kills you
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Fabio P
(@fibinacci1123) reported
@Telstra We would appreciate any help so it doesn’t keep dragging on
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Embazz
(@Embazz2) reported
@Telstra @apoel35908386 No your not, have you ever tried to call Telstra to fix your phone. You have the highest level of pathetic customer service one could ever imagine. All your fluff ads and talk is just utter rubbish.