Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (55%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Perth, Brisbane, Arumpo, Melbourne, Gympie, Sydney, Adelaide, Darwin, Canberra, Hobart, Mangalore, Newcastle, Joondalup, Cook, and Tullah.

City	Problem Type	Report Time
Perth	Wi-fi	9 hours ago
Brisbane	Wi-fi	12 hours ago
Perth	Phone	16 hours ago
Arumpo	Phone	20 hours ago
Melbourne	Internet	2 days ago
Melbourne	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Candour (@Candour100) reported 8 minutes ago

  @blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.

• 
  Uptimus (@UptimusApp) reported 11 minutes ago

  Aug 6, 2026 at 02:10 UTC: Recovery monitoring for Telstra has been interrupted as community reports of slow performance and downtime have increased again. Investigation is ongoing.

• 
  Big Dazz (@DBureges) reported 13 minutes ago

  @AFL @Telstra Did they just breed another Heeney wtf

• 
  Muzzamite (@muzzamite) reported 16 minutes ago

  @burkylie12 But when Telstra goes down, there is nothing! Suss from this criminal enterprise, ALP

• 
  Lucy Graham (@montrosegraham) reported 18 minutes ago

  @ChinaSelect Australia has had two major telecommunications network failures. As a result of the Telstra failure, three people died, including a baby. One person died as a result of the Optus failure. No infrastructure should have any exposure to foreign adversaries.

• 
  Mickamious (@MickamiousG) reported 20 minutes ago

  Entire Telstra Phone network went down briefly?? Anyone else experience this??

• 
  dylan (@dylxrrno) reported 21 minutes ago

  Is Telstra ******* down again

• 
  Ian Linklater (@IanLinklater5) reported 26 minutes ago

  @Telstra Gol Gol 2738 This really sucks . I don't t do apps of anything .

• 
  Liza 🥓 🇦🇺 (@RobynLiza) reported 27 minutes ago

  @RoadknightThe When i ring anyone for help these days like telstra etc if they ask if im indigenous i say yes. I always get through quick, this is all a scam and she is less than 3% indigenous which means she is who she hates colonial

• 
  Husky (@huskyaustralia) reported 29 minutes ago

  Is Telstra down again ?!?

• 
  Josh (@joshatticus) reported 29 minutes ago

  @Netherby1866 @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

• 
  Jonco Dua (@joncodua) reported 30 minutes ago

  @JimThom90458694 Another Telstra Outage and then Cash is the only option

• 
  Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported 35 minutes ago

  @Gizmologist_ Funny how telco’s never had this problem before wouldn’t surprise me if Telstra orchestrated Optus outage to knock them out of the market like Qantas did to Rex blocking airports We’ve had polair lately at night doing thermal mapping of the area fly round almost 2hrs each time

• 
  @ag6le.bsky.social Julian (@AG6LE) reported 39 minutes ago

  @ChinaSelect @RepMoolenaar .@Telstra rebadge their phones, and they are junk. They refused to replace my A5 (2017) (the TIO made them give me 6 month credit to compensate after they shut down 3G/NextG). Vodafone gave me an A17 to replace it,after I was using it as a modem.

• 
  Karl Burns (@SimonBurns4) reported 40 minutes ago

  @manukoreri @Telstra @nemagovau well its only a trial and if you give feedback they can fix up the faults

• 
  Brian Basson (@BassonBrain) reported 41 minutes ago

  "Asia Pacific went from world first to regional wave in 18 months" In December 2024, One NZ’s Satellite TXT debuted as the region’s first Starlink D2D service, available at no cost to eligible customers. It spans approximately 40% of New Zealand’s total landmass, where terrestrial coverage is unavailable, as well as roughly 20 km offshore. KDDI followed in April 2025 with au Starlink Direct, Japan’s first D2D service, then added app data in August 2025, support for a limited set of bandwidth-light apps beyond texting, and the first D2D data service anywhere. Telstra launched Australia’s first satellite texting product in early June 2025. One NZ added app data, including WhatsApp voice calls, in February 2026. SoftBank and docomo launched in April 2026, making Japan the only market where three operators run live Starlink services. Globe became the latest in the sequence in June 2026 with the Philippines’ first commercial satellite-to-mobile permit from the National Telecommunications Commission (NTC).

• 
  Lombok (@Phildecynic) reported 42 minutes ago

  Telstra chief executive Vicki Brady took home $6.8 million last year – an 11 per cent increase, despite a fall in revenue at Australia’s largest telecommunications company in the year leading up to its disastrous nationwide outage last month. (AFR)

• 
  Ray Finkle (@itsrayfinkle) reported 42 minutes ago

  AusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.

• 
  Soloutionz (@soloutionz) reported 43 minutes ago

  @QBCCIntegrity Will it work when some foreign hackers take down Telstra lol

• 
  Sienna Cooper 🇦🇺 (@X726372533) reported 44 minutes ago

  Why is nobody talking about how when 3G towers were turned off, reception with @Telstra turned to crap? 4G and 5G provide worse coverage than we had with 3G. But we pay more now. Make it make sense.

• 
  Mr.MojoRisn (@Totally4yeah) reported 44 minutes ago

  @DHughesy Aaron’s post is pure projection dressed up as wit. Dave Hughes—a comedian—got some Future Fund details wrong in a short clip (confusing it with debt, implying it was spent on GFC stimulus). Aaron then spent weeks delivering multi-thousand-word “corrections,” only to pivot, when Dave pointed out the Fund’s growth came almost entirely from Howard/Costello’s $60-64 billion seed (no further public contributions to the core fund after early Rudd), into the classic Labor-adjacent playbook: invent a payday conspiracy and declare victory. Facts Aaron keeps soft-pedalling: •The Future Fund was created by the Coalition with surplus cash and Telstra proceeds precisely to cover unfunded public-sector super liabilities that sit outside headline net debt. Its growth to ~$270-330 billion (including other managed vehicles) is investment returns, not ongoing Labor largesse. •Net debt added since 2007: Rudd/Gillard ~$190 bn, Coalition governments ~$366 bn (much of it pre-COVID), Albanese so far ~$75 bn. Absolute numbers do not support the “Labor alone ruined everything” narrative, but neither do they support Aaron’s selective framing that treats Coalition debt as somehow less real. •Australia’s GFC stimulus was borrowed, not raided from the Fund, and helped avoid recession—true—but that doesn’t erase the subsequent spending trajectory under both sides. Aaron boasts of criticising Labor on social-media bans, Comcars, Anika Wells, etc., yet his energy is overwhelmingly reserved for policing anyone who questions the post-2007 debt/spending record or the Albanese government’s performance. When those corrections land, the immediate response is “you must be paid by Labor/taxpayer.” That’s not analysis; it’s the standard deflection of someone whose default is to treat fiscal criticism of Labor as illegitimate. Kerry Packer’s line worked because Bond overpaid then collapsed. Here, the only collapse is the repeated refusal to concede that a comedian’s imperfect summary of economic history does not require a full-time unpaid opposition research unit. Knowing things is indeed useful. So is noticing when the fact-checker’s intensity and ad-hominem default look a lot more like advocacy than neutral accounting.

• 
  GainsMax (@GainsMax168031) reported 45 minutes ago

  The rapidly advancing Starlink system should scare any Australian Telco. I hope the Telstra monopoly on the market gets broken up to the point that they're forced to lower prices. The service we get for Telstra, considering how much we pay is a joke. Any company that moves its operations overseas purely because labour is cheaper deserves to be outcompeted by companies that actually invest in local jobs, innovation, and customer service. If your entire business model relies on cutting wages instead of building a better product, don't be surprised when someone with better technology comes along and makes you irrelevant. Consumers shouldn't be expected to pay premium prices for declining service while executives celebrate another cost cutting exercise.

• 
  afraid_au (@afraid_au) reported 46 minutes ago

  @AirsKeaton Nothing yet, I've tried contacting Telstra but because I'm not a Telstra customer they won't even talk to me.

• 
  Kel So (@KelSoOz) reported 53 minutes ago

  @DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.

• 
  BOB ACHMAR (@maroniteMAGA) reported 54 minutes ago

  @FreedmFightr1 Too many personal info,,, ffs Telstra origin and how many others got hacked,,, what says census won’t get hacked,, seriously wtf 🤬 I believe massive fine possible jail if not completed

• 
  Peter Lewis (@Peter_Lewis747) reported 54 minutes ago

  @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

• 
  Ben Davison (@Ben_Davison1) reported 55 minutes ago

  CBA makes $620 PROFIT PER CUSTOMER Westpac makes $532 per customer NAB makes $835! (Milking small businesses pays off) By comparison Telstra makes $104 profit per customer & super retail group (Rebel, Supercheap Auto etc) makes $20 per customer No wonder banks love oligarchy

• 
  stephen (@johnsy123aus) reported 58 minutes ago

  Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage

• 
  b (@_benny4) reported 1 hour ago

  @chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.

• 
  Anoop Z (@anupelectro) reported 1 hour ago

  @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.