Telstra Outage Report
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (33%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Perth, Sydney, Brisbane, Hobart, Dublin, Ettalong, Adelaide, Quinns Rocks, Cleveland, Maleny, Geelong, Albany, Canberra and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
TV | |
| Perth |
Internet | |
| Melbourne |
Internet | |
| Perth |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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m ✩ 12!
(@DlPPEDINHONEY) reported
telstra i’m begging u to pls fix your website so i can get pink tickets for my mum 😭
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Shaz 💙🐕
(@shazarnold15) reported
@Telstra Not good enough. You are screwing people over. How could you not be ready for this. Its been bad enough that you have to sort thru 15 diff types of ticketing with not one accurate price. Yet you can't even get ur website up and running.
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Alison Malek (Foster)
(@AlisonRFoster) reported
Wild that a company like Telstra can't handle their own presale with the site crashing and customers unable to login. I'd very much like to secure Pink tickets!
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Shaz 💙🐕
(@shazarnold15) reported
@Telstra @Bizzyquin Stop fkn lying to us . Your site is not working .
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Shaz 💙🐕
(@shazarnold15) reported
@Telstra @Greyspell Stop lying telstra . You screwed this up. We need to be compensated for this massive FAIL
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Craig shedden
(@Craigshedden2) reported
@Telstra @Pink This is a deadset a big f up from @Telstra seriously fix it asap
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Grey
(@Greyspell) reported
3 hours down @Telstra and just when I thought it was starting to run again, and I could actually enter my password, it crashed hard again and I’m back to square 1. I’m thinking I’m not getting my @Pink tickets from Telstra
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Jamie Robertson
(@robertson5jamie) reported
How bad is Telstra? I bet any payment processing will be unaffected. Tel$tra
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Donna Moritz
(@SociallySorted) reported
@Telstra @Pink Just send a message on your socials that you are pausing it - reschedule till tomorrow and fix the damn problem - instead of making people waste the day refreshing. It's a Monday FFS and you are our largest Telco. If it's still a problem, it's a problem (1) Reschedule (2) Fix it!
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Aline Sullivan
(@libramos3) reported
@bones_mc_coy @Telstra @Pink 😠 oh that would be even worst 🙄
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Andrea
(@AndreaPerryman) reported
@Telstra @Pink I’m sure all the radio stations, celebrities & multi million corporate companies are still able to get their tickets…….you’re a IT/telecommunications company and you can’t fix it!!!! So bad!!!!
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Dr Claire Gough
(@ClaireGough12) reported
@Telstra @Pink This is rediculous. Why has a resolution not been found yet?
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Rosh🏏
(@RoshDigital) reported
@Malk_AU @Telstra Yep, there's no logical reason why Melbourne and Sydney shows should go on sale at once, and overwhelm services like logging in, seat selection, payment, order confirmation. Horrendous customer experience. Easily avoided. Who makes these decisions?
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Frances Tomaras
(@FrancesTomaras) reported
@Telstra @Pink Come on Telstra, it's been over 5 hours. What's the issue?
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Daniel Tyson
(@phroghollow) reported
@Telstra @Pink What's the plan? It's been "open" for an hour and it seems everyone is unable to login.
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Craig shedden
(@Craigshedden2) reported
@Telstra @Pink Deadset the biggest f up just fix it asap @Telstra
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Nina D'Angelo
(@janinedangelo) reported
@Telstra @_92kme It been down for over three hours and it’s not just “some” people, it’s most of us if not all.
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Phoebe YES 🌈
(@AntipodeanGrl) reported
@Telstra @Pink Is the fix being outsourced?
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army-lia⁷
(@gonefullboyle) reported
not telstra being down when the pink presale is on 😭😭😭😭😭😭😭 such a jooooooke
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Shaz 💙🐕
(@shazarnold15) reported
Hey telstra, what r u going to do for all ur customers that haven't been able to get on to ur stupid fkn site. What a joke. How could u stuff this up so bad.
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Anthony
(@Anthony75863714) reported
@Telstra @Bizzyquin You posted this while your service is down?
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Rosemarie
(@Youreacow78) reported
@Telstra @Pink 10 minutes into the Adelaide presale and I STILL CANT LOGIN!!!!
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🇦🇺 Greg 🇦🇺
(@Crackadax) reported
@flutter_rob @Telstra @Pink It’s pretty much unforgivable. These companies like #Telstra and #Ticketek know there will be a massive demand and therefore load on their servers yet seem to do absolutely nothing to help negate it. They know the tickets will sell regardless so why care about shafting people?
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Scrumblebum
(@scrumblebum1) reported
@Telstra one would think being a communications company that you would be able to handle the mass of people wanting Pink tickets. Still I gues that yo say there is a problem it is due to lack of maintenance,
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Shaz 💙🐕
(@shazarnold15) reported
@TChild187 @Telstra Try 2 .5 hrs down
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Andrea
(@AndreaPerryman) reported
@Telstra @Pink Chose tickets ready to pay and it wouldn’t accept my credit card and then site went down. So disappointed and yes all sales should be halted until you fix the problem. I have been on every single app & website trying to get tickets and can’t only any platform
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Dazrok73
(@Dazrok73) reported
@Telstra @Pink Any updates on login troubles, tickets go on sale shortly?
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LilPen
(@LilPen) reported
@Telstra @Pink Come on!!! Seriously I was logged into the mytelstra app, no issues then the minute I wanted to check I was ok….logged out of the app, by you and can’t get back in!!!!!
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Shannon Kiddo
(@KiddoShannon) reported
@Youreacow78 @Telstra @Pink Adelaide pre sale started at 9, but don’t worry still haven’t been able to login in 3 hours later
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Shaz 💙🐕
(@shazarnold15) reported
Telstra ur an absolute joke. 2hrs and not even able to sign in .fk u