Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Loxton, Melbourne, Sydney, Perth, Brisbane, Hobart, Smithton, Penola, Adelaide, Kadina, Queenscliff, Maitland, Matakana, Gold Coast, and Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Loxton
|
Phone | 7 hours ago |
|
Melbourne
|
Internet | 1 day ago |
|
Sydney
|
Internet | 1 day ago |
|
Perth
|
Internet | 1 day ago |
|
Melbourne
|
Internet | 3 days ago |
|
Brisbane
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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jchoop.hl (@jchoop) reported@MarkoMatvikov Hahahha no not at all, I just wanted to pass along that during the swapping over process he said the exact same thing. For years with Telstra any kind of contact had been infuriatingly terrible for him, and he couldn't speak highly enough of the Aussie people walking him through everything and being patient
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nelly (@clairochu) reported@Telstra FIX UR WIFI NOW
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Gerald Dabbles (@dabblebutz) reported@Telstra @Optus @optus_help can we please get support for RCS messaging on iPhones?!?!? The rest of the world supports it and Australians are missing out! 😭
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Marko Matvikov (@MarkoMatvikov) reported@OTheChad Telstra is about as bad a company as I’ve ever had the displeasure of dealing with. All care, no responsibility.
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GTCE (@tommygnr) reported@TurboDungstorm @taipan168 Worst part is they still think Telstra is the most evil player in the game. (Although slightly less evil since they got rid of that pesky Yankee Sol Trujillo 🙄)
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Jackson (@jacksondavis316) reported@talyasalem Valid haha. The Telstra whistling one when you're getting belted is the worst too
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Loftwah (@loftwah) reported@mwfowlie @Telstra Telstra has been patchy in our area for a while now. Gonna have to port. Can’t justify this rate for trash service. 13Mbps down at 71ms at best.
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Aussie Diana S 🇦🇺 (@DFactualists) reportedBloody @Telstra again!! Click to open My Telstra app won't work again all the bs name dob pw us ffs! Imagine some old person having this trouble every few weeks.
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⚡︎♖♤ V A L E R Y E - G R A V E S ♤♖⚡︎ (@ValeryeSnep) reportedAfter being a loyal customer to Telstra for as long as I can remember, starting with prepaid credit to a Bring Your Own Device simcard plan, I've swapped to Belong mobile. I'm not accepting a ten dollar increase to my phone bill with no additional exrltras. **** you Telsta.
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LifeWithBeard™ (@ayyyitspete) reported@mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.
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Greg Briggs (@greg__briggs) reported@disco___cat Have you thought about Aldi? They use Telstra network and way cheaper. Have the kids on them and will probably switch my wife and I across later this year.
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Mr. Ash (@D4rkni99a) reported@NedKellysReveng @RealDonKeith Shut up *****. You sound gay. Considering I had to help Telstra pull you ****** retards into the 21st century technologically, I don’t give a **** what you mfs have to say about us “yanks.”
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Ash (@ashkatex) reportedTelstra plan increasing again even though the service is worse than when I first joined up with that plan.
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CatZebraDog (@CatZebraDog) reported@Mr_Fanta_Pants @Telstra You’re contracted for the MRO not the network access. All network access is month to month now.
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There’s Only One Jezza (@StandMeOver) reported@herecomessuper And don’t forget the useless **** is the one who gave us NBN. That basically created another government run Telstra. For a technology that was never required.
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thomas armstrong (@MynoteTa) reported@toiletpaperaus1 No only did they sell off Telstra, they lied about it. Promised hand over heart they would not sell all of it knowing full damn well that they absolutely had to. It was always going to be all or nothing. Absolute ***** then and still are!
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Drew Campbell (@Bundellafella) reported@Telstra @Telstra keeps telling us that service is restored but no-one in the district on Telstra has service.
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Steve (@Aust2022) reportedWhy is phone reception so poor at @TheAdelaideOval can be a MCG with 80000 or Marvel with 50000 and have phone reception yet Adelaide Oval with 30 to 40k reception is ****. Every since Telstra stopped sponsorship of the plaza.
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The real wrestling critic (@DanielRolf19187) reported@Telstra Telstra sucks three days no Wi-Fi Telstra is bullshit
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Meg Whitby (@WhitbyMeg56611) reported@lowlandsapien Off subject a little, there is one that runs down the Big Jack. It's not connected to Telstra but very handy in a bad flood to get the road mented quick.
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Andrew Godman (@Andrew_Godman) reported@Telstra Yes, they said there’s no issues…
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Frau (@AuFrau4655) reported@1234jscot @Rainmaker1973 They can. In Australia my company phone is on Telstra Business. I have never received a single spam call in the many years I have had it. My personal phone on a cheap network on the other hand....
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M_a_r_ke (@Ma_rk_e) reported@IceStationSpmda @fag_daughter Telstra has been paid for decades to provide a payphone service it cost more to fix vandalism then Telstra collected in call revenue, it's simply cheaper to make it free
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notonlyacocky (@hasselljpb) reportedI had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change
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fatt Guy (@GuyFatt54504) reported@deepwebslinger Based on a search of current news and reports as of April 2026, there is no evidence to support the claim that "tel" (a common abbreviation for Telstra or similar entities) has pink-slipped over 20,000 workers The statement appears to be fabricated or based on misinformation
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Teo (@TeoMorabito) reportedI just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously
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Anton Chigurh (@BibasKfir) reportedI wish I had been at the lunch out on by the Ad Agency that sold the latest TV commercial to @Telstra (the stupid cartoon one). 🙄
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AlloAllo (@squirtlesma) reported@acccgovau Telstra changed ALL prepaid plans stopping top ups 4 Data/Texts UR now FORCED in2 plans u DONT want @ dbl the $$ & third of data-4GB top-up was $20 now 4GB doesn't exist-Many with cost of living probs went prepaid 2 have a📱 They're screwing ALL poor/sick & rural ppl
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Aron Roach (@AronRoach7) reported@taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.