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Telstra

Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 55% Phone (55%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 1% TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Perth, Brisbane, Melbourne, Sydney, Adelaide, Canberra, Maleny, Nowra, Bunbury, Gold Coast, Wasleys, Townsville, Geelong, Arumpo, and Gympie.

CityProblem TypeReport Time
Perth Phone 14 hours ago
Brisbane Internet 2 days ago
Melbourne Wi-fi 2 days ago
Brisbane Phone 3 days ago
Sydney Internet 3 days ago
Adelaide Phone 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertW51136192
    Robert Wilson (@RobertW51136192) reported

    @Snoman_here @Democracy_Duck @BrentHodgson Doesn’t change the fact we would have been significantly better off keeping the gold. Also selling Telstra, without breaking it up first, was terrible for those of us outside the major cities. But credit where it’s due, Howard/Costello did pay down the debt.

  • JtheFur
    J (@JtheFur) reported

    Hey @Telstra has your mobile network crapped itself again unable to use data anywhere in Geelong at the moment got more for pieces of equipment reporting data failure Starlink not a working time can’t even call you

  • kellynettlefold
    Elizabeth Anne Kelly (@kellynettlefold) reported

    Unacceptable Telstra and disgraceful. Calls attempted did not go thru. Bad. Another altage?

  • Rewster7
    Rewster (@Rewster7) reported

    @NRL Hopefully there's no Telstra outage for the occassion

  • maccaburbsvoice
    ❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported

    @howardw46 @Telstra Oh right, sorry. Well the blackspots exist driving all along the highway and it’s clearly no easy fix.

  • wickedwildwitch
    wildwitch (@wickedwildwitch) reported

    @Ausbobsmit he spends $7,000,000 each year + pus all his families holidays, internet, telstra bills, fuel, meals. and more. Not one cent from his own pocket. but he has the audacity to take from the poor and disabled

  • NewsTongueX
    NewsTongue (@NewsTongueX) reported

    🔴 Telstra CEO gets $700k raise to $6.8m despite nationwide outage Telstra CEO Vicki Brady received $6.8m for the year ending June, a $700,000 increase from $6.1m the prior year. The board cut her bonus by 20% ($607,000) over the July outage that disrupted almost half of all calls and data sessions across the network. • Over 30,000 customers claimed compensation; nearly $1m paid out to date • Board cut bonuses for other senior executives by 10–20%, reducing combined pay by $1.3m • Net profit rose to $2.4bn; mobile revenue up $300m to $11.3bn • Workforce fell by 1,219 to 29,334; share price dropped from $5 to $4.875

  • Ben_Davison1
    Ben Davison (@Ben_Davison1) reported

    CBA makes $620 PROFIT PER CUSTOMER Westpac makes $532 per customer NAB makes $835! (Milking small businesses pays off) By comparison Telstra makes $104 profit per customer & super retail group (Rebel, Supercheap Auto etc) makes $20 per customer No wonder banks love oligarchy

  • BrettWCousins
    Brett Cousins (@BrettWCousins) reported

    @Telstra Thanks for following up . I’m surprised this is news to Telstra. It’s well-known that Telstra just doesn’t just service Elwood. Most cafes offer wifi because everyone knows how poor telstra is. Been that way for a decade.

  • oops_aisha
    Aisha (@oops_aisha) reported

    @AshConnell @marka_eth That would be some kind of technical error unfortunately. You’re supposed to get thru to a Telstra operator first who asks you fire, amb, or police and then they transfer and stay on the line till u make contact w the appropriate emergency call taker

  • john_lyndondale
    John Maunder (@john_lyndondale) reported

    @MrRexPatrick Am amazed you have internet access, must be Starlink?? One of my gripes travelling out there is when there is a Telstra signal, but being on their network with another provider and it does not work.

  • abagrund
    abagrund (@abagrund) reported

    @Buttermarg2 @EVERALDATLARGE At least when Telstra sucks **** now I don't have to pay for it.

  • j_seph_th_mas
    Joseph Thomas (@j_seph_th_mas) reported

    Twelve live Australian job ads integrate AI in the title with enablement, transformation, automation, or change. Only ten companies have posted them. HESTA is hiring an “Enterprise AI Enablement Lead,” TAL an “AI and Automation Lead,”  IAG an “AI and Automation Principal.” Aware Super wants an “AI Strategy Change Lead”. CBA’s is a financial crime compliance role, and Insignia Financial’s is in risk. Four engineering roles at Canva, Xero, and Telstra. Which leaves two, and both are at EY. One is an “Associate Partner - Solutions Architect - AI Transformation,” sold through its Microsoft alliance. The other is a “Transformation and AI Marketing Leader” on a 12-month parental leave cover to take EY’s AI transformation offering to market. It’s the only live Australian marketing role in the twelve, and the AI capability it asks for- advanced use of Copilot, ChatGPT, and Perplexity- is in the optional skills. I built a workforce intelligence platform, and I’m analysing how AI is being written into new job roles. As of 27th August 2026, it holds 1,603 live Australian specs across 102 companies. Of 1,522 live marketing specs globally, 232 are AI-central, roles where AI is core or supporting the work as written. Of those, 179 (77.2%) carry no decision architecture. Nothing about who checks the model or who can override it, and no one is named accountable for what it produces. Across all functions, it’s 65.1%. Marketing is 12.1 points worse. Australian marketing is 101 live specs. Eight are AI-central, and seven of them have zero decision architecture. A CMO who hasn’t hired for this borrows it from an agency. Agencies post AI-central roles in 13.3% of 2,763 live specs. The banks and insurers they pitch to post them in 13.2% of 2,261. The seller and the buyer are hiring at the same rate. One Australian marketing team has written the role properly. NAB advertised a Head of Agentic Marketing in May, asking the hire to support the “redesign of marketing operating models and workflows using AI agents,” with humans kept in the loop and someone named accountable for what the agents produce. It scored 4 out of 4 in decision architecture, the only Australian marketing spec in 402 to do so. It hasn’t been live since 7th June 2026.

  • antqldbwog
    antqld (@antqldbwog) reported

    @EVERALDATLARGE He sold everything off Commonwealth’s property portfolio, Commonwealth Bank, Telstra, 167 tonnes of gold at 7% of what it’s worth today and failed to pay the public service superannuation leaving behind a $96 billion liability.

  • wokeupviolent
    Violence is a construct (@wokeupviolent) reported

    [REUTERS] Telstra Releases External Expert Findings On July Outage

  • CommSec
    CommSec (@CommSec) reported

    The ASX is set to dip at the open, with index futures down 0.2%. It comes ahead of big earnings results this morning from Telstra, Origin, Transurban, ASX, and Insurance Australia Group. Overnight, US markets mostly lifted, with the S&P 500 up 0.3% and the Nasdaq adding 0.5%.

  • howardw46
    Howard (@howardw46) reported

    @maccaburbsvoice @Telstra This was about Telstra service ie phone connectivity!

  • Phildecynic
    Lombok (@Phildecynic) reported

    Telstra chief executive Vicki Brady took home $6.8 million last year – an 11 per cent increase, despite a fall in revenue at Australia’s largest telecommunications company in the year leading up to its disastrous nationwide outage last month. (AFR)

  • jonooee
    Just following up!! (@jonooee) reported

    @Telstra I’m 5 minutes from Parliament House in Canberra and I don’t have the signal strength on my phone to stream the live Liverpool game from the UK. You lot are a ******* scam. Waste of money. National carrier my fat *** #telstra #rubbish #scam

  • _JohnMerchant
    John Merchant (@_JohnMerchant) reported

    @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.

  • GayCarBoys
    GayCarBoys (@GayCarBoys) reported

    @ShiannonC did i ever tell you about the time in telstra i got asked if i would have any problem working for a woman boss? that hateful place was rotten to the core

  • grrowl
    me, an internetual (@grrowl) reported

    @agileben @Telstra It’s so annoying, data has been down in Abbotsford for a week

  • carstendog
    Carstendog (@carstendog) reported

    @fictillius I do love the fact that Telstra phone booths are a free service now and essentially only exist as advertising billboards

  • PeterRule841618
    Pete Rule (@PeterRule841618) reported

    @TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings

  • ACCAN_AU
    ACCAN (@ACCAN_AU) reported

    That's a wrap on @Techingov_AU in Canberra. Two consumer takeaways: new tech must work for everyone, not just the average user and trust in government services must be informed by consumers and measurable, including traceability of AI agents. Also a sharp breakdown of the Telstra outage from Frank den Hartog (Uni of Canberra). #TechinGov

  • JUDGEMENTCORE
    ame (@JUDGEMENTCORE) reported

    telstra can you fix your **** i lag out eevery 30 seconds i literally cannot do anything with this

  • thiagoTF
    Pode vir (@thiagoTF) reported

    @australian lol imagine trusting telstra with actual AI. signal probably failed to aggregate before they even hit the damn button

  • afraid_au
    afraid_au (@afraid_au) reported

    Aussie @tarkov players using iPrimus or Telstra as an ISP may be experiencing high ping to the Sydney server. No ETA on a fix at this time.

  • johnsy123aus
    stephen (@johnsy123aus) reported

    Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage

  • Xpress_24_7
    XPRESS (@Xpress_24_7) reported

    🤖 𝗕𝗥𝗘𝗔𝗞𝗜𝗡𝗚: Telstra paid CEO Vicki Brady $6.8m after a nationwide outage; 20% of her bonus was docked but she still got close to $7m. Govt to introduce laws forcing tech platforms to pay for Aussie journalism: at least eight deals to acquit; 200% offset for SMEs. Source: The Guardian What happens next? Follow and like for more. #Aus #Tech #Media