Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (27%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Mangalore, Perth, Adelaide, Brisbane, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 9 hours ago |
|
Melbourne
|
Wi-fi | 1 day ago |
|
Melbourne
|
Internet | 1 day ago |
|
Sydney
|
1 day ago | |
|
Mangalore
|
Phone | 2 days ago |
|
Melbourne
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew (@andrewrdn463) reported@Telstra Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year.
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Daisy Cutter how dare you (@daisycuttertz) reported@MRowlandMP Who got the cash from 50 billion labour hire MICK Telstra and Optus rolled a nationwide network in 18 months using their own employees get stuffed Mick Big Build 101
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John Young (@JohnYoung146083) reported@australian Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Max Fowler (@DrMaxamillions) reported@__free_news__ WTF is the green's doing asking questions to telstra?. Hanson can hardly talk or make sense of what she is being told.
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Cool McCool (@MisterSpock8888) reported@Telstra 2/6 Paragraph 1 1. Shud summarise. We stuffed up, know why, implementing things to lower risk, we want to hear from you" 2. "We let you down” soft vs we failed to provide service you paid for. Common corp apol formula. Sounds accountable w/out creating broader admission.
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Robyn Tan (@robyntan) reportedNot that often I support Sarah Hanson Young but her questions about dodgy $30,000 Telstra GPS that failed are very important. Senate committee discussion - GPS hardware & software. The key question should be: Why wasn't the "firmware" updated in the GPS? @ajamesbragg
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Neil Christie (@NeilChrist95113) reported@jswharton @lesstenny Costello sorted out labor’debt, privatized Telstra and a few more costly companies and went on ,now take fuckn notice!!!,11 consecutive surpluses,now it’s just reckless spending as the reserve bank says,labour has never and will not so equal that record
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John Young (@JohnYoung146083) reported@ReutersAsia Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum
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Boats 🇦🇺 (@BlownBoats) reported@Michael89529595 @MarkGra50507647 This was planned before the Telstra outage No one needs more government overreach
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twensor (@twensor) reported@FetchStep Haven't watched myself yet but have #Telstra actually conceded the Time Sync function -- upon which the entire national mobile network critically depends -- relies on a SINGLE decades old piece of electronics? Really? Hard to believe such incompetence (bad judgment) is possible.
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AliciaGJ 🖤🤍 (@aliciagjones) reportedWhat in goodness name is going on with @Telstra services in Melbourne? It’s never been soooo bad.
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Dr Ravi Nayyar (@ravirockks) reported'... if his Telstra landline was down, given the patchy mobile signal in his area, he or his wife or son would have to get in the car in order to call Triple Zero.
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tsell (@TsellSellersfam) reported@Deevitha_ Im happy with everything except the price its way too expensive. I signed up for the lowest amount i could havent even been signed up for a month and they put the price up just as bad as fkn telstra in that department.
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Sarah Maloney (@SarahMoloney36) reported@dailytelegraph And poor programming!! @Telstra @AlboMP
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C C (@CC68891975) reported@marquet_yvette Oh no! Watch your passwords, in your notes? Or easy to guess passwords? i set up passkeys to avoid using passwords, you register your fingerprint (passkey) harder to copy. All this happened around the Telstra outage. Telstra and Google acs were affected for me.
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GooseHerder (@goose_herder) reported@26MoreLives it will never happen here ... if only because there'd be some sort of Telstra outage
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Kentucky Colonel (@TigerTamer8) reported@hipstergeddon @Telstra Is there a scale for issues?
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Fran McInerney (@franmac44) reported@JonesHowDareYou Took me a while to log in & post this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳
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ThePokeGeek2004🇦🇺 (Politics Are Stupid) (@MaxFerro10) reported@LuminanceXS @clanceeinfinity This is a better move sadly cause of all bullshit you'll have to do get NFC payments and banking working you'll need to do Play Intergity is such a stupid idea because of corporation's don't want to spend money on newer servers with better security telstra I'm looking at you
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pesky paul (@BARGH3ST) reported@Telstra why does your app only recognise i have a saved card on my device 1 in 10 times i try to recharge? pointless, ripoff service
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Cool McCool (@MisterSpock8888) reported@Telstra 3/6 3. Doesn't make sense. "We" & "I". Is she apologising for her team? Shud read "On behalf of TLS, I apologise for the disruption our network failure caused last week.” Paragraph 2 4. "Issue...caused signif disruption...people rely on us". thanks for telling us what we know.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.
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beep boop (@a_small_robot) reported@maximumwelfare "sowwy we let u down :( uwu" telstra you are not a small startup come on
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Andrew (@andrewrdn463) reported@JasonWr25262117 @Telstra Vicki Brady needs to go. She is not working to improve Tesltra - just raises fees regularly and works against Australia Day. SHE MUST GO.
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JimmytheAustralian🇦🇺 (@TheRealShibLee) reported@GutsB35378 @indicmawntee Eat **** like you normally do telstra tech support.
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Charlie (@chardidathing) reported@rison99 @Telstra who? it was confirmed the one unfortunate regional case wasn't a result of the telstra outage
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Ryder (@V1ceOne) reported@studiosound26 @Telstra I’d go all out full year and they change their plans back to under $50 **** em after all that
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Bill Blakeney 🇦🇺 (@wablakeney) reportedHow is Sarah Hanson-Young leading a Senate enquiry into the recent Telstra outage. She can't even comprehend what a design change means!!
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Neurospicy Life (@NeurospicyLife3) reported@WandaNightOwl Ouch on the journey time! I feel you though, they’re great until they’re not. Hope you didn’t get stuck with the Telstra outage last week too 😬