Telstra Outage Report
Why is my Telstra service not working?
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Townsville, Brisbane, Melbourne, Sydney, Canberra, Perth, Albury, Bunbury, Newcastle, Glengarry, Horsham, Adelaide, Warrnambool, Morwell and Maitland.
| City | Problem Type | Report Time |
|---|---|---|
 Townsville |
Phone | |
| Townsville |
Phone | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Giorgio Migliaccio
(@CoachGiorgio) reported
@Telstra That outages page is never helpful tbh. The signal just drops out, no internet for a few minutes and the starts again
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Craig Jones
(@Sum_Karnt) reported
hey telstra is it a bad sign when a speed test times out or is that normal for a useless pack of inept kunts?
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Simon Canning
(@canning30) reported
Scammer calls. Tells me they have identified issues with my (non-existent) Telstra internet connection and they need to test it. I start to ask what I need to do before he bursts out laughing and hangs up. I don't think he will be scamming for long.
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Austin White
(@austior) reported
@Telstra Hi jax I'm been speaking to the online chat for 2 hours now and they won't fix it so no people of the public deserve to know this
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T o
(@HoppoTimothy) reported
@Telstra Tasha is unreliable and there's a glitch in the system and apologise for all inconvenience and Vale to close out mobile coloursTasha is unreliable and there's a glitch in the system and apologise for all inconvenience and Vale to close out mobile colours all down
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Craig Jones
(@Sum_Karnt) reported
0.01mbps from telstra what great ***'n service
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Marshall Hughes
(@ozmarshall) reported
Telstra has throttled my grandfather's internet. Trying to fix it, Telstra needs his Telstra ID. Doesn't know. Go to reset using landline number. Telstra sends him an email. His email address is his Telstra ID.
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Craig Jones
(@Sum_Karnt) reported
*** all is happening telstra the inept kunts can not provide a service that they are charging me for, this is fraud
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Dan
(@Dan20man) reported
Recently purchased a BBQ from the @Qantas Frequent flyer program & was recommended a cover that would suit. Turns out, it didnt fit & trying to return it has been an exercise in Telstra like customer service. I thought that getting a full refund would be offered at the least...
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Tarquin
(@Tarquiinn) reported
@Telstra Your internet is garbage. How is it that you said you were "fixing things" and it caused more issues than before huh!?!?
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Giorgio Migliaccio
(@CoachGiorgio) reported
@Telstra Both, when it goes down it goes down across the board
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Sophie Hellemons
(@peanutkidnapper) reported
No service @optus in north Brisbane for 3 days. No warning. No help. Changes dates when back up and running. Can’t switch to @Telstra because need to send code via SMS but doesn’t work because of no service!!! 🙃🙃🤬
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jobeth4truth🌸
(@jobeth4truth2) reported
Is anyone having problems on the telstra messaging app. I haven't had a reply. Which is unusual. Can't contact anyone. Around and around in circles. I'm not even getting an auto response
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Poofnuts_in_Oz
(@PoofnutsO) reported
@michaelaulia Despite the denials from ISPs, Its Telstra's infrastructure we're using anyway, most of the time. I've had Telstra cable internet for years, no problems at all. Would've been happy to keep going with the service, but of course, we're all been forced to downgrade to the NBN.
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Udesh Virdi
(@udeshv) reported
@Telstra Maybe I’ll move my account to another provider with better support
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Gumples
(@Snorkelybum) reported
@thespecialbka @aparachick I blame bill gates for my ****** Telstra signal.
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🐀Sally 💉💉💉 Prole sewer 🐀DON'T DM ME!
(@186baaa97958443) reported
@Telstra I run an emergency service and today you left me without internet after promising it would be fixed when I started work at 7am I need the internet to access client files for emergencies. The telecommunications ombudsman will be getting a call. Not good enough
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Udesh Virdi
(@udeshv) reported
@Telstra I’ve had this issue now for over a week, probably 2 weeks, and it’s getting really frustrating
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Craig Jones
(@Sum_Karnt) reported
@Telstra a ping of 800ms, is that what you call a service ***hole? is this acceptable in 2022 ****? DOWNLOAD Mbps 0.15. telstra has complaint after complaint on all of their social media pages
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ghuntley.eth
(@GeoffreyHuntley) reported
@adamjonwilliams Increases total network connectivity to 3 x Telstra 1 x Optus 1 x Starlink
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ᴡᴀʟᴛᴇʀ ᴀᴅᴀᴍsᴏɴ
(@adamson) reported
Telstra's 5G network covers over 77% of Australian population: CEO Quick summary: The net profit of the operator in the Fiscal H1, completed on December 31, 2021, decreased by 34% to AUD743 million ($ 535 million), due to a fall of AUD450 million in national receipts of ...
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Daybreak
(@71_Daybreak) reported
@Telstra It says confirmed outage. No update on when it is to be restored.
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Daybreak
(@71_Daybreak) reported
@Telstra @CoachGiorgio Telstra NBN in Oxenford, Queensland, has been down all day today as well. A lot of areas on the Gold Coast have been down and if it reconnects, it disconnects within seconds.
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Sir Wombat the Elder
(@AnOldWombat) reported
@LesStonehouse There was only one little problem which was the private sector absolutely sucked at running critical infrastructure and they pushed the prices up continually, note electricity in SA, Vic NSW and Telstra
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Craig Jones
(@Sum_Karnt) reported
@Telstra profanity? you have no ***'n idea at the torrent of abuse i would like to unleash at you pack of inept kunts, and if you didnt treat your customers with contempt we wouldnt have reason to complain. Theres a thought hey dipsh1t
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Lilopeng
(@lilopeng) reported
@Telstra Is your app down? I am unable to log in and to pay my bill.
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Steve Karas
(@sjkaras) reported
Two weeks on @NBN_Australia and my @Telstra service fails for the first time in six years. Five days for repair? My boss will be happy on Monday #WFH
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Daybreak
(@71_Daybreak) reported
@Telstra Your use of the word "date" is concerning. Hopefully it's fixed today. If they at least gave an update on what the actual issue is, it might be helpful.
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Marshall Hughes
(@ozmarshall) reported
@Telstra Telstra still making him call them. 60 years a customer, you'd think he'd get special service.
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Craig Jones
(@Sum_Karnt) reported
@Telstra if you were happy to help it would of got fixed a week ago. What you really want to do it "appear" to want to help for your "public image"