Telstra Outage

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 No problems detected at Telstra

Telstra problems in the last 24 hours

Telstra Outage Chart 05/15/2021 10:25

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.64% Internet
  • Phone 24.36% Phone
  • Wi-fi 7.97% Wi-fi
  • E-mail 6.62% E-mail
  • Total Blackout 3.61% Total Blackout
  • TV 1.80% TV

Telstra Outage Map

The most recent outage reports and issues originated from Wollongong, Adelaide, Sydney, Melbourne, Glen Iris, Perth, Brisbane, Kelso, Central Coast, Kyabram, Canberra, Galston, Hobart, Darwin and Caddens.

AustraliaWollongong Phone
AustraliaAdelaide Phone
AustraliaAdelaide Internet
AustraliaSydney Internet
AustraliaMelbourne Total Blackout
AustraliaGlen Iris Total Blackout

Telstra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • arthacket Art Hackett (@arthacket) reported

    @tassiedevil That’s because Telstra’s down again

  • ClaireBuysBooks claire ♿️ (@ClaireBuysBooks) reported

    @Telstra our NBN isn’t working but everything on our modem says it should be. I’ve tried to reset the modem by unplugging etc but it’s not working still. Any ideas?

  • NoelBt Noel (@NoelBt) reported

    @7NewsBrisbane @_MichelleJensen @AnnaHay1 but shouldnt be surprised, govt owns telstra, telstra and half govt depts outsource call centre staff to, you guessed it... india... **** Australian unemployment rate when you can save a buck and hire indians to do aussie jobs....

  • HeatherWa11ace Heather Wallace (@HeatherWa11ace) reported

    @Telstra is anyone working tonight? I’ve been on hold for 2 hrs 21 minutes so far and still no one has answered my call. I have no home internet and was hoping to stream a movie tonight! Help please.

  • SavilleTech Saville Tech Media (@SavilleTech) reported

    @TelstraPurple well perhaps you guys should call yourself Telstra Passion Fingers cause the other sections of the business everything they touch they ****!!!!

  • booksandshields Charlie Renée 🌱 (@booksandshields) reported

    Omg even my phone data is jank tonight... wtf Telstra and Optus...

  • stevoLJ Robert Stevens (@stevoLJ) reported

    So a story about @Telstra Nearly a year on from my father passing away, despite a death certificate and everything else needed, they still refuse to cancel his accounts, constantly call asking for him by name and hang up when reminded of the situation. Absolutely disgusting

  • claughlin Christopher Laughlin (@claughlin) reported

    @NotionHQ @JasonRogues Notion is also down in Brisbane, Australia, on Telstra (ISP). It works fine if I use a VPN.

  • ozmerica Lee (@ozmerica) reported

    So over it @Telstra @NBN_Australia 😠 Every night this week our phone & internet has gone out! I'm calling tomoz but wanted to vent to you rn as aaargh!!! 😠 It's just so arduous to go thru the whole drama of getting either of you to fix whatever the problem is!! #TelstraOutage

  • nlkatipunan nicole katipunan (@nlkatipunan) reported

    @Telstra internet's been down all day. ALL DAY. what is going on? and your chat is abysmal. no response after twenty minutes?

  • MaritaMoose Marita Moose (@MaritaMoose) reported

    @Telstra My issue current - not a few weeks ago

  • Nilayjiwtode1 Nilay jiwtode (@Nilayjiwtode1) reported

    Why does telstra air keep dropping in 15 mins. @Telstra @Fon. Total waste of money and time. No complaint response team.

  • ObrienBig George O'brien (@ObrienBig) reported

    Looks like I'll just go to JBHifi and buy a phone outright and go pre-paid with someone else. Been with telstra for a very long time and forcing people off bills to direct debit is just stupid.

  • MaritaMoose Marita Moose (@MaritaMoose) reported

    @Telstra 24x7 app when it suits - hang up on customers when it does not suit. Telstra works locally last week and our service stops!!! Now they can not fix

  • PapaMo75 Ben (@PapaMo75) reported

    @Telstra internet has been down all day in Leopold 3224 (near Ocean Grove). When will be back up?

  • Dave2307 David Li (@Dave2307) reported from Sydney, State of New South Wales

    @Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

  • dontknowitall53 dontknowitall (@dontknowitall53) reported

    @SkyNewsAust it has trouble reaching many outback and rural places..let them fix that first..I remember "roads to recovery" still on the same road for 15 years and NO recovery or telstra..

  • SabreVDM Sabre (@SabreVDM) reported

    @Telstra why is the 4G at my house always slowed down between 5 and 10? It’s so slow that it becomes 3G and, because I don’t have home internet, hotspotting becomes *impossible*. Any reason why?

  • DebGroarke Debbie Russell Groarke (@DebGroarke) reported

    @causalinf Dad was a Telstra foreman & I got to ride to & hang out at his depot a number of times, which was exciting as a little kid. He later installed a phone in my room as a teenager. It was either that or let me out of the house...

  • mattroissetter2 Max Millar (@mattroissetter2) reported

    @Ausshot3Dave @Apple I hate Telstra there got the most towers but the shitest deals Optus all the way yea my iPhone X just got a green line down the left side of the screen & YouTube says it’s a Apple hardware fault but they won’t fix it unless it’s under warranty there way of making u buy a new 📱

  • itsdanielclark Daniel Clark 🏳️‍🌈 (@itsdanielclark) reported

    @Telstra There’s bugger all coverage, been like this for months. It’s impossible to report it to you using your website. It’s an infinite loop. You’re dropping the ball on what used to be a great network. Please fix this and your share price.

  • hogan_sara Sara Hogan (@hogan_sara) reported

    @Telstra She called 23 22 00 and followed prompts - when asked to explain her issue, she said “email not logging in”

  • jacfly125 Jane Dunn 🇦🇺 (@jacfly125) reported

    @oranglaut ALDI mobile uses Telstra network and offers free international calls to 15 countries on their $25- a month plan. Pretty sure Singapore is one of those countries.

  • richardg1967 Richard Grimshaw (@richardg1967) reported

    @Telstra I am trying to fix something with the team running the mytelstra message service. Multiple attempts to fix but no success in nearly two weeks! Finally got someone today that looks like they are following through. Guess I will know on Monday if I get a call back.

  • ivanhzhao Ivan Zhao (@ivanhzhao) reported

    Notion is partially blocked by some ISP (Internet Service Provider). Please DM if you have contacts/leads working at: - Telstra - Spectrum - Altice/Optimum - TM Net - Vivo/Telefonica - UNIFI - Megacable - Netvigator HK - ACT Fibernet - Orange ISP Appreciate it!🙏🙏🙏🙏

  • chelle80 Chelle (@chelle80) reported

    @Telstra are there Internet issues in 3331... ours has randomly stopped and smart modem is not so smart and we have nothing now

  • illuminatedkane kane (@illuminatedkane) reported

    @Telstra Hey guys, is there any known issues with Pre-Paid recharge? When choosing payment method and selecting credit/debit card, it doesn't show the box to enter the card details

  • DrHayley_AU Hayley Green (@DrHayley_AU) reported

    @C_OliverMorton @Telstra Rude!!

  • pharmerfour Jarrod McMaugh MPS (@pharmerfour) reported

    @Telstra Thats not acceptable. 1 working day notice before cutting off a utility for any period of time other than an emergency is incompetence. Do better Move the maintenance and give an appropriate period of notice

  • murzo_4 Battling Lefty (@murzo_4) reported

    @NBN_Australia Problem has been resolved. Telstra issue was fixed by Ranjith. Amazingly straight forward solution that a suite of technical people couldn’t resolve including the Telstra technician who spend nearly an hour there early in the week who finished by saying “it’s an NBN problem”