Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (43%)
- Phone (38%)
- Wi-fi (9%)
- E-mail (7%)
- Total Blackout (2%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Melbourne, Sunshine Coast, Brisbane, Penola, Adelaide, Perth, Canberra, Bungalow Flat, Dubbo, Arumpo, Hobart, Rockhampton, Cook, and Ceduna.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 5 hours ago |
|
Melbourne
|
Phone | 6 hours ago |
|
Sunshine Coast
|
Wi-fi | 8 hours ago |
|
Brisbane
|
Internet | 9 hours ago |
|
Melbourne
|
Internet | 12 hours ago |
|
Brisbane
|
Internet | 17 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jumbarrawa (@jumbarrawa) reported@SocialPiranha3 @Telstra That amaysim has one good thing, a cheap esim that lets people txt you .. all of them run fom telstra lines. And yet Telstra is stooging everyone. I don't get a dollar back every time they dont have a service I pay for. why they get to jam prices up ? like owning a pizza shop and maybe give you a whole pizza. telstra can get fuked. 115 a month for service that has dropped how many times in last month .. they should be at ACCC
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SNOOPREY (@SNOOPREY77) reported@Telstra Right now I’m in the city centre out in the open in a carpark and only 2 bars reception, you have to admit that’s terrible
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Ross (@ross_1956) reported@FOXFOOTY can we have subtitles or the Telstra interpreter service with this commentary?
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra My case manager is lovely. Very polite, very professional. Genuinely wants to help. I can't fault the excellent customer service. Still has piss poor reading comprehension though. I feel sorry for the poor sod, I have twenty years in I.T. and communications, a lot of it
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SNOOPREY (@SNOOPREY77) reported@Telstra So not gonna address the claims about what techniques sales representatives and ads use to mislead customers into thinking they’re getting a premium service. When I pay $2500 a year for home internet and mobile I have a certain level of expectation and rightfully so
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Tania 😷🧸 (@tdeb007) reported@gomichild Never mind that my back injury is what forced me from retail into admin, and I’d been doing purchasing and sales admin for years. I kept having to remind her I wasn’t obligated to apply for random jobs, and I certainly wasn’t going to apply for a job interview a Telstra shop!
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ARTCvan 🍉 (@ARTCvan) reported@frokfrdk don't forget Telstra/TPG/Optus might just block it from the network for no reason either... expensive *** paper weight
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jfly (@jasonfly) reported@pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and I’ve had no issues with them for a the year since I switched.
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Robert (@FootyfanRoberto) reported@RhysBlair10 @AFL @Telstra Slow you may want to check the tracker… bad luck drafting more injury prone duds
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RochfordAlexAR (@rochfordalexAR) reportedDo I need to be an ABN holder or otherwise registered as a business to try one of @Telstra 's business internet plans? If I try a business internet plan, is it going to mess up my residential phone service? Would I be forced to replace my modem?
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Trev (@Trev__Says) reported@2D_laSol @arbsmichael I blame these 2 vile **** ***** They sold off everything that was not nailed down in a once off fire sale so that no govt for 20 years was able to balance a budget Telstra, CBA, the airports, our gold all gone These grubs should be in jail
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Trev (@Trev__Says) reported@Loud_Lass @DaleH1234 This dead **** sold all the airports, Telstra and the CBA in a once off fire sale to turn a single year surplus for the pin head lib supporters. He and Howard should be in a cell
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Steve Williams (@therandomswill) reported@Telstra Thanks Febey. Sadly still not working. It’s a simple fix, not sure why it hasn’t been done after five days.
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David Abbott (@rockfistlee) reportedSo i get a notice from Telstra my bill is going up due to increased data use, i have a cap of 1000gb that i never go over, i hink thats a bit unfair!!!
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Melanie Jackson (@melaniejackson2) reported@Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation
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joe_blogswa Free Palestine (@joe_blogswa) reported@marie19705 @Telstra i ditched them went to Aldi they use the telstra network and the data rolles over
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TaxFodder (@Coldhardface) reported@belinduhpyne There was little left to sell after Hawke and Keating sold federal and state assets in their Privatisation rampage. Key assets sold under the Hawke government included: The Commonwealth Bank of Australia Qantas Telstra CSL These sales were part of a broader strategy that also involved floating the Australian dollar, deregulating financial markets, and dismantling the tariff system. While critics argued this abandoned traditional Labor values and contributed to issues like increased household debt, supporters view these reforms as essential modernizations that 'strengthened' the Australian economy. We're real strong now eh?
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra I hammer my upload. If I want to work from home, corporate vpn 5-10 up plus voice 2 to 5 up, plus remote support ( usually SCCM remote) 5 to 10 up, plus all the stuff my home network is doing as per above and you can see that I'm hobbled on 20Mbps up line rate, I actually need 40
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Jumbarrawa (@jumbarrawa) reported@Telstra, you can eat a bag of ***** DIGGs .. not payin 113 a month for your dodgy, slow internet. . will let my 6 months infront wind down and never ever use your services again. BOOOO to your poxy heads.
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스칼렛•해린 (@scarletthxxrin7) reported@Telstra hi, How long can a Telstra prepaid number stay active without a recharge before the service is cancelled? I’ll be overseas for around 2 to 3 months and want to keep my number without buy any data. it will be wasted.
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Andrew (@andrewrdn463) reportedPeople on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????
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🌸Lynae 🟪⬜️🟩 (@lynaem88) reported@Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.
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John Clements (@kc9on) reported@eevblog You can check out any time you like but you can never leave. Welcome to the cell phone Telstra Mobile.......
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Jimmy James (@sandmanute) reported@Adam_and_EVs Mate you don’t listen. I have no other choice. It’s fast, reliable and simple to set up. My alternative is standing in a corner of paddock trying to get one bar of service on a phone. In the real world it’s so much better than any of the crap Telstra tried to get to work.
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Dave Jones (@eevblog) reportedUPDATE: Dodo contacted me and transferred the Telstra number manually. Said it could take two working days. Several hours later my Telstra SIM is now dead and the new Dodo SIM doesn't work. The website just shows "Order in progress". And now it's Friday night.
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This Dalek's Workday 🇺🇦💉💉💉 (@YUHeff2BSoGreen) reportedai isn't as scary as the blind trust some people have of whatever ai-tainted search result sits at the top of the page. this guy at the telstra shop tried to tell me an 11 digit number starting with 1888 was the boost support number. we don't have phone numbers that long.
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra Can't register as a business account cause don't have an ABN. case manager is trying to address my complaint by setting up an onsite technician. . . . To address what is essentially a contract dispute. Onsite tech won't be able to do jack for me on Monday, unless he can
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RedFive (@RedFiveynwa) reported@aussiExau @AFL @Telstra Who ******** are you even talking to
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D.J. Grey (@akintowarlock) reportedDear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.
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SNOOPREY (@SNOOPREY77) reported@Telstra It could be my device needs a restart but it could also be that the service you guys at Telstra actually provide doesn’t match what the sales reps and advertising promise