Telstra

Telstra Outage

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours

The following chart shows the number of reports that we have received about Telstra by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart 10/26/2021 10:55

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 59.80% Internet
  • Phone 19.66% Phone
  • Wi-fi 9.40% Wi-fi
  • E-mail 7.05% E-mail
  • Total Blackout 2.07% Total Blackout
  • TV 2.02% TV

Telstra Outage Map

The most recent outage reports and issues originated from Sydney, Adelaide, Melbourne, Westfield, Brisbane, Perth, Canberra, Hobart, Parramatta, Central Coast, Kelvin Grove, Sunshine Coast, Kensington and Norwood, Elizabeth and Mildura.

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AustraliaSydney Internet

Telstra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Boom1979 Craig (Bonsai) Bryce (@Boom1979) reported

    @Telstra It is for 32.57, I asked when cancelling my account for the amount to pay, I PAID THAT AMOUNT BY BPAY, now I get this crap!!!! No wonder I switched providers. This is atrocious behaviour. Remove all this crap that I already finalised, cancelled and paid out the amount in full!!!!

  • thevivalajady Jay 🎃 Vivalajady 🎃 Spider 🎃 Smack It Down (@thevivalajady) reported

    Why am I even paying for a service that at least twice a week up and dies on me? Maybe I should take my business over to @Telstra and see if that’s better since my current provider never seems to fix the problem.

  • BenSonicz Benodamus (@BenSonicz) reported

    No WiFi = No Netflix, no streaming Foxtel & no YouTube......what ******** can I do with myself!??? @Telstra #Telstra

  • reece_wagner Reece (@reece_wagner) reported from Westfield, State of Western Australia

    @Telstra The service I'm signing up for (postpaid?). I assume it's my current service but I very much don't want to choose the wrong option :) This is the message on the page: We need your current service provider details to transfer your number. We'll let you know when this is done.

  • charles08091961 charles (@charles08091961) reported

    @Telstra Thanks for checking but no improvement. On the phone with Telstra support today and still no resolution. I’ll wait till tomorrow b4 I decide to change carriers. That’s the beauty of not being on a plan.

  • xhoniWrld xhoni (@xhoniWrld) reported

    Joined @FragEmpireGG As Telstra tech support

  • LapTop006 Julien Goodwin (@LapTop006) reported

    @glendturner Last time I had one of those was a Telstra rack in our building. Got a *VERY* quick response after I pointed out that an acid leak may count as a safety issue once it left their rack. Had a tech on site *within an hour*.

  • ForgotBeauty I need more spoons!😷↔️🧼 🏠 (@ForgotBeauty) reported

    Why is tax payer money being used to help a private company telstra buy a company? #auspol #ourMoneyNotLNPmoney

  • delfick Stephen Moore (@delfick) reported

    @tigris666 @Telstra Seems that extra option was for calls which is fortunately not currently a problem. Already had the message spam filter option. So problem remains.

  • BenSonicz Benodamus (@BenSonicz) reported

    @Telstra THIS IS ******* UNACCEPTABLE! NO INTERNET AND YOU ***** CAN'T FIX IT UNTIL WE HAVE PURCHASED THE RIGHT CORDS! BULL ******* ****! YOU FIX THE PROBLEM THEN WE PAY FOR SAID CORDS! PROVIDING A SERVICE THAT WE CAN'T USE! #Telstra

  • Gia144000 Be The Light (@Gia144000) reported

    where the caller insists they 're from Telstra & don't ask for your bank details initially. Please make sure if you have elderly parents to tell them to NEVER give info over the phone no matter how genuine the caller seems! Luckily I have drummed it into my Mum!

  • keegannye Keegan Nye (@keegannye) reported

    @Telstra HI Guys, so its still not working, can you escalate this to an IT team.. I am trying to redeem my points for recharge as its 50% off atm and ends November which is not helpful. I have tried clearing, reinstalling, different phones, ipads, desktops. Its not me its you guys!

  • andylamrock Lamdog 🙏 🙂 🚀 (@andylamrock) reported

    @Telstra Thx Greg. I have a case open and it’s been 5 business days. Just hoping someone knows what they are doing. FYI. Im a loyal customer but feeling a little let down atm

  • LocalReason Ian (@LocalReason) reported

    Scammers are calling. Saying they are from Telstra and saying the IP address has been compromised. THAT IS NOT THE CASE. Hang up or transfer them to AFP cyber security services

  • buzzrevived Buzz🐉 (@buzzrevived) reported

    @Telstra Why is this **** promoted?

  • sawyer_pm (ツ) (@sawyer_pm) reported

    @ALBACapMgmt I was going to say if its Telstra its probably their DNS servers coz they SUCK ! change your PC DNS to point to google or something. Can link you how to do it if need. I had the same issue and it fixed it and also way faster.

  • Strings2273 strings2273 (@Strings2273) reported

    Oi @telstra this internet is terrible. What the bloody hell is going on? Paying top dollar for a putrid service. What is going on!!!

  • Stret_Pasin Stret Pasin (@Stret_Pasin) reported

    @emzsuri @bemobilePNG Yes, it will take time. Telstra have said they plan to invest further so hopefully they can improve the service quality and speeds. 5G would be pointless for PNG outside POM and Lae. 4G should be the focus. Telstra already runs the one of the world’s fastest 4G networks.

  • 7chookscatdog1 7chookscatdog (@7chookscatdog1) reported

    @telstra home wifi speed test - vey slow. Unusable all day, what’s going on?

  • WonderDalek Kye Rosendale (@WonderDalek) reported

    @alicexmaiaMFC your upload speed issues as I cant recall if you mentioned download as well on HFC are a common issue with HFC because NBN is still sharing the space with Foxtel/Telstra. Have you tried factory resetting the NBN NTD? Pin in the reset hole for no more than 10 seconds and let it

  • partnerslncrime Jules 🇦🇺 🦁🏈 (@partnerslncrime) reported

    @Telstra Yes!!! I still need a hand. 8wks after trying to upgrade and re-contract and all @Telstra are doing is causing issue. 24yrs as a customer and I'm told to wait, calm down and be patient. #NOTGOODENOUGH

  • andylamrock Lamdog 🙏 🙂 🚀 (@andylamrock) reported

    @Telstra Thanks but after 12 hours of chat support I’m just a bit tired. A lot of effort and time for zero results.

  • rpgcyco Brad Gordon (@rpgcyco) reported

    @Telstra Nah, apart from trying to get it changed over the phone once. I never worried about it because communication is mostly via email. Now I'm looking to order a new phone, but don't want to risk delivery to the wrong address. :)

  • VORESANZ psyche (@VORESANZ) reported

    Why why WHY ******** is my internet so ******* dhit is it telstra or is it ducking australia

  • rpgcyco Brad Gordon (@rpgcyco) reported

    Hi @Telstra, there's a bug with the change address section of My Telstra. When I select my actual address, it automatically changes to a very similar but incorrect address. Can someone help with this? Thanks.

  • VipabLangeenan Pablo Langley (@VipabLangeenan) reported

    @GlennColgan @MichaelPascoe01 Is this for real?! Taxpayers contribute $1.9bil compared to Telstra's measly $360mil - and TELSTRA OWNS 100% equity?!?!?! And don't go spinning shite about "future tax returns" as we KNOW that never f'n happens... 🙄🤬🤨

  • mavclair Nessa Mac (@mavclair) reported

    @Telstra Hi Phil, I spoke to telsta and did the troubleshooting and they sent someone from NBN co to check out the issue today. Some corroded wiring following the storms in Sydney. All working again.

  • JaneHewy Jane Hewitt (@JaneHewy) reported

    @Telstra Thanks, I don't have a reference number. I filled out the form online - the one from last year was 173120464 (October 2020) and the bee issue is back again as you removed the bees but didn't replace the broken Telstra cover. Partner's father is very allergic to bees-

  • JaneHewy Jane Hewitt (@JaneHewy) reported

    @Telstra Please could someone reply to my complaint I sent in over a week ago. This has been an ongoing issue for over TWO YEARS

  • martydaus Marty D 💉💉 (@martydaus) reported

    @SharazDavid They never have the funds, but can come up with $1.9 Billion to give to Telstra to buy a PNG telco, that Telstra will have 100% ownership of.