Telstra

Telstra Outage

Is Telstra having an outage right now?

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours

Telstra Outage Chart 05/29/2020 06:10

May 29: Problems at Telstra

Telstra is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet 62.17% Internet
  • Phone 20.80% Phone
  • Wi-fi 7.52% Wi-fi
  • E-mail 6.42% E-mail
  • Total Blackout 1.99% Total Blackout
  • TV 1.11% TV

Telstra Outage Map

The most recent outage reports and issues originated from Brisbane, Perth, Sydney, Canberra, Melbourne, Bendigo, Adelaide, North Coogee, Arthurs Creek, Echuca, Claremont, Balingup, Hobart, Clifton Grove and Gold Coast.

AustraliaSydney Internet
AustraliaBrisbane Internet
AustraliaPerth Internet
AustraliaBrisbane Internet
AustraliaSydney Internet
AustraliaCanberra Phone

Telstra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • kcarruthers Kate Carruthers 🏳️‍🌈🌏🐶🐱🔬💉🧪🧬💊🔭😷 (@kcarruthers) reported

    Fix my Internet fix my Internet fix my Internet fix my Internet fix my Internet fix my Internet please @Telstra

  • RonalKumar Ronal Kumar (@RonalKumar) reported

    @Telstra I ordered a new SIM, which did not get delivered to me. I got my first bill, and the address and plan is wrong. Order email had the correct address. I can’t get this fixed over the phone or with the chatbot. I’m being charged for a service I don’t have access to. Fail.

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

  • peterp79 Peter Psaltis (@peterp79) reported

    @trevorlong @Aussie_BB @Telstra @NBN_Australia Yep FTTN. It’s horrible!

  • kcarruthers Kate Carruthers 🏳️‍🌈🌏🐶🐱🔬💉🧪🧬💊🔭😷 (@kcarruthers) reported

    @Telstra I have checked all of the things with all of the technical people every day there is nothing left to check you just need to fix it

  • peterp79 Peter Psaltis (@peterp79) reported

    @trevorlong @Aussie_BB @Telstra @NBN_Australia WiFi. Standard Plus speed unlimited. I’ve been told I’m in a bad area. Speed is consistent with what neighbor’s are getting

  • tonyvibo Tony (@tonyvibo) reported

    @DustyPee In still waiting on a phone from Telstra I ordered over a month ago. The 🦠 is great for ecommerce **** arounds

  • erictayce Eric (@erictayce) reported

    @startrack Terrible service. Had a parcel from @Telstra which was shown as delivered on the order tracking site but which I did not receive. And another order which instead of ringing the doorbell to deliver was left a note in the mail box to collect from post office.

  • erictayce Eric (@erictayce) reported

    @Telstra Terrible customer service. Could not find any support for a charge in my bill which is not supposed to be there.

  • Lebanator_ AW (@Lebanator_) reported

    @NBN_Australia @VodafoneAU NBN is an absolute debacle. Next Door neighbour gets 100mb and I’m barely pulling down 30 mbs a second with drop outs. @Telstra and their crap copper roll out. Absolutely disgusted in the lack of care and accountability on the spend of public funds.

  • AlbertPetersen Albert Petersen (@AlbertPetersen) reported

    @Telstra Aww! Thanks Cas! Maybe flag the imminent class action with your superiors because I suspect many of your customers have had enough of Telstra's piss poor service...

  • Nancy44703045 Someone Help Me I'am In A Telstra Nightmare (@Nancy44703045) reported

    @andy_penn @Telstra After close to a month I finally have a service. No thanks to @telstra & @andy_penn I then had to negotiate not to be charged for a service I didn't receive. What a shocking and terrible experience. #USA #Telstra #centrelink #Netflix

  • Helpmeundersta9 Help me understand (@Helpmeundersta9) reported

    @andy_penn @Telstra Andrew based on@my personal experience over the last few months you really need to prioritise helping fix customer issues opposed to sitting on the couch... do my if you would like to understand the issues or not !!

  • GuardsMr Brian (@GuardsMr) reported

    Murrurundi's taps turned on in drought-ravaged town living for years on restrictions Sorry i cannot comment too much as the ute bute Telstra NBN will not open up parts of the article . Third world network

  • B4b00ns Baboon (@B4b00ns) reported

    **** Telstra they’re ******* dumb worst internet I’ve ever ******* used they’re so so stupid and dumb I hate them they can go die

  • fenwicksymes adam (@fenwicksymes) reported

    Hi .@Telstra We’re a Melbourne SME - earlier this week you disconnected our office number by accident and we’re having great troubles getting you to restore. This is a real business risk when we are just about to go into a recession. Would appreciate better problem solving

  • BecMcGee Bec #BlackLivesMatter ☾ (@BecMcGee) reported

    @maediocre It sounds really harsh but it happens everytime I need anything from Telstra :( And I always have to escalate it before **** gets done.

  • Arabianweeb w e e b #apeswillescape (@Arabianweeb) reported

    internet ****, dc from first tarkov raid, gs @Telstra

  • BecMcGee Bec #BlackLivesMatter ☾ (@BecMcGee) reported

    @maediocre I understand covid but Telstra needs to get their **** together to help people affected by it too. You cant do anything from home without internet, and its costing you a fortune in data. And this problem seems like its been going on for a while...Its not hard to fix on their end

  • PunishedMisato Misato Katsuragi (葛城 ミサト) 🔞 (@PunishedMisato) reported

    @Telstra How the heck do I disconnect my NBN service when there is no one around to answer your phones or reply to my chat messages. I would really like to do this very soon.

  • BecMcGee Bec #BlackLivesMatter ☾ (@BecMcGee) reported

    @maediocre Not being a total Karen. Telstra is dog **** when it comes to customer support

  • jimball1000 Jim Ball (@jimball1000) reported

    Twitter and Facebook are a common carrier no different to say, Telstra or Optus. They provide the lines as it were or the mobile network but they don’t get to referee or insert their opinion into the conversation between the phone users. #auspol #credlin

  • usernameisalex Alex (@usernameisalex) reported

    @Telstra We ordered two items via the Rewards Plus incentive on the 17th March, got the receipt confirmation and that is it. Points deducted and no items. There is no online support chat feature either on the website. I don't have the time to call to follow up on this.

  • bree_clare Bree Clare 💁🏼‍♀️ (@bree_clare) reported

    Hey @Telstra - I've tried contacting you guys via the app and here and haven't received a reply. Really frustrating when I'd just like a response. Any help would be appreciated right now.

  • bethwoodvilles Andrea (@bethwoodvilles) reported

    never mind, it's just telstra being incompetent as per usual, idk why i'm even surprised

  • DanSteen Daniel Steen (@DanSteen) reported

    @Telstra hi team. I've had internet issues & you've insisted on sending me a new modem despite it being an issue with your service. Finally arrives today, plugged in & we can't activate due your team saying shipping being in progress. It's here and it's plugged into the wall. Wtf

  • MoeSwag2 Boujee Mo (@MoeSwag2) reported

    @Telstra who can i talk to about $60 to $90 per month in overcharges on my bill. A problem thats been going on for over a year now and which i always get assured has been fixed until i get my next bill and its still there. Yes you're busy in these times but i need correct bills

  • DemonHunter92 Courtney (@DemonHunter92) reported

    When you have online lessons and your @Telstra service has been offline for more than it's been online the past two days Euuugghhh Why is the NBN such trash (And of course no phones either)

  • SapphicAshley ✿Ashley!!✿ (@SapphicAshley) reported

    @octomocha damn and i thought telstra back in australia was bad

  • ianjf Iain Flegg (@ianjf) reported

    @walshross @Telstra Same problem here - no tech support, no nothing... @telstracareers @Telstra @Telstra_news @TelstraEnt @telstradev Belong is a subdivision of yours... If Belong can't serve its customers, as the owner of the business, maybe you should!!!