Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (56%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Brisbane, Melbourne, Sydney, Adelaide, Mangalore, Perth, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.

City	Problem Type	Report Time
Brisbane	Internet	5 hours ago
Melbourne	Internet	17 hours ago
Sydney	Phone	18 hours ago
Melbourne	Phone	23 hours ago
Melbourne	Internet	1 day ago
Sydney	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tyrone (@TRT_Revisited) reported 1 minute ago

  ********'s a Marvel Stadium. We only know the Telstra Dome in this house.

• 
  Andrew (@andrewrdn463) reported 2 minutes ago

  @2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.

• 
  Casus Belli 🇦🇺🇦🇺 (@PHILIPDOWLING4) reported 2 minutes ago

  How many other single points of failure does the Telstra network have ? How long since Telstra

• 
  Lisa (@Lisa9Sophia) reported 3 minutes ago

  Telstra are the Great and Powerful Oz in the Wizard of Oz, who when you pull away the curtain, is a conman Telstra just admitted to the Senate Inquiry to using the crowdsourced outage report website DownDetector when their system fails Does that make sense? So Telstra are a $54 BILLION company who rely on crowdfunding to protect Australia’s access to emergency services So people’s lives are at risk and they are urgently calling 000 while Telstra executives are checking DownDetector. The CEO is paid $7 million+ a year and this is the result. Telstra HQ:

• 
  Wilma Domjan (@wilma_domjan) reported 4 minutes ago

  @keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!

• 
  Greg Carver (@GregCarver39264) reported 4 minutes ago

  @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

• 
  Dr Ravi Nayyar (@ravirockks) reported 8 minutes ago

  'It also sent a big button phone, powered by a SIM card; however, Mr Gaisford said without a reliable Telstra signal in his area, it has not been able to work.

• 
  Pete (@Travellingtooks) reported 9 minutes ago

  @ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.

• 
  Andrew (@andrewrdn463) reported 9 minutes ago

  @2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.

• 
  Cool McCool (@MisterSpock8888) reported 9 minutes ago

  @Telstra 3/6 3. Doesn't make sense. "We" & "I". Is she apologising for her team? Shud read "On behalf of TLS, I apologise for the disruption our network failure caused last week.” Paragraph 2 "Issue...caused signif disruption...people rely on us". thanks for telling us what we know.

• 
  Dr Ravi Nayyar (@ravirockks) reported 22 minutes ago

  As per Telstra (Submission No 7.2 to the 000 Inquiry) thus far: - Maintenance work on timing equipment --> Telstra restarts the box. - On restart, the GPS card didn't work as expected because of an intentional design change to fix an earlier issue --> GPS PNT flaw was triggered.

• 
  Andrew (@andrewrdn463) reported 28 minutes ago

  @Telstra Telstra asking customers to prove how they were affected by the outage is digusting. STOP IT VICKI BRADY - YOU ARE ON $8 MILLION A YEAR!!!!!!!

• 
  Maarten 1947 *One Man's Opinion. (@Maarten1947) reported 28 minutes ago

  Maybe a $30Million Fine might make Telstra take it's Corporate responsibility more serious. $30 Thousand Server replacement/ $30 Million Fine shareholders might assume is a No Brainer when it comes down to Common Sense.decisions.

• 
  Jess H (@Jess_H19) reported 29 minutes ago

  Anyone else having to reset their phone multiple times since the Telstra outage? Texts not notifying, data not loading especially when in and out of signal areas. Signal noticeably worse than usual @Telstra

• 
  wild (@wild68223259) reported 31 minutes ago

  It was all the go in the 1980s to make up for the inflation created by the Vietnam War and the abrupt increase in oil prices. That’s when we got the economic rationalists - tax cuts for the rich, razor gangs for everyone else. Welfare and public service cuts, deregulation of banks and privatisation. Back story is interesting - same folks at work behind the scenes. Yes, GDP went up, but wealth only flowed to the top end. At least Labor under pressure, only semi privatised Telstra and retained controlling shares. Qantas was different. Comm Bank should have at least mostly stayed public -my Mum only had a chance at getting a house because of it, but if we add in subsidies and failures, it has largely cost taxpayers far more and not just financially.

• 
  Woody (@liberals_ipa) reported 32 minutes ago

  @hitinman This is dumb **** having a system crash under these circumstances. Any company with half a brain would have a parallel copy of the network to run tests on prior @Telstra

• 
  John McWhinney (@john_mcwhinney) reported 33 minutes ago

  The Recent Telstra outage has proven Cash has its place when everything goes to **** !

• 
  Sociaall Inc. (@dez_blanchfield) reported 34 minutes ago

  @BudgetDude if you know the org chart of Telstra you'd find that would be a terrible approch but I get what you mean. I think the approach required if to rewind the history of decision making re. "why wasn't that NPT server upgraded" (or all of them) and that ecosystem of humans get fired.

• 
  MichaelG (@MichaelG0061) reported 34 minutes ago

  @AllBiteNoBark88 Don't worry the telstra network will probably collapse under the strain ?

• 
  nunsense (@nunsense12) reported 36 minutes ago

  @FetchStep Yet another reason Telstra should never have been privatised. It's time we started another government telco.

• 
  Susan Peak (@SusanGPeak) reported 37 minutes ago

  @Michelle71966 SORRY about 'dad' and tech issues. I feel the same (mind you, I'm probably younger than dad), but we weren't brought up with devices. Also, companies take shortcuts to save cash. Updates and safeguards are avoided. In Australia, telco Telstra has failed us. Put lives at risk.

• 
  Fran McInerney (@franmac44) reported 37 minutes ago

  @JonesHowDareYou Took me a while to log in this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳

• 
  Billie Glover 💉 (@glover_billie) reported 37 minutes ago

  @JJKALE2 @strangerous10 Telstra outsourced at too high a level Telstra kept managers Outsourced technical staff including system architects and coders Telstra said it was a $30,000 fix. Was that $30K for Telstra to implement ie 4 hours work by the subcontractor

• 
  Cotty (@Cotty_Merv) reported 38 minutes ago

  @Offerandextend @Wolfie__Bear @Telstra So did everything go smoothly? Did the world collapse because you couldn't call your midwife as soon as you went into labour? Or did you just need to get your main character syndrome fix?

• 
  The Lord Ardent Rake (@financialporn11) reported 41 minutes ago

  @mrwebber4 China just hacked the Aust 911 service (called 000) & the major Telco (Telstra) in retaliation for the *** negative comments regarding the Chinese missile launch. For the UK stealing a steel works I would think something stronger is in order. Timed in between ***. Y not a PM?

• 
  BallPoint (@twitaff) reported 42 minutes ago

  @r3tarddownunder @MehreenFaruqi When Telstra was in government hands it was just pure crap, full stop💩

• 
  John Young (@JohnYoung146083) reported 49 minutes ago

  @7NewsBrisbane Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

• 
  C C (@CC68891975) reported 50 minutes ago

  @marquet_yvette Oh no! Watch your passwords, in your notes? Or easy to guess passwords? i set up passkeys to avoid using passwords, you register your fingerprint (passkey) harder to copy. All this happened around the Telstra outage. Telstra and Google acs were affected for me.

• 
  Charly Leetham (@charlyjl) reported 53 minutes ago

  @FranMooMoo This is clearly far more important than the Telstra network being down for hours. Or anything else that might improve Australia.

• 
  Enertium AI Cyber Defence (@enertium) reported 53 minutes ago

  @CompSciFutures Holy kow I can’t believe Telstra and COA VICPOL still have not reconnected my M2M Medical emergency assistance sims. I’m supposed to be working on Tier 1 NOC for this cyber crisis. @FSF even prepaid me in stickers!!! F off McKinsey. See my GitHub: APMonitor. It’s big in NYC as a B NOC, because: walking down the street and throwing a date point over the fence. 🤘🤘🤘