Telstra

Telstra Outage Report

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Telstra Outage Chart 03/22/2026 03:40

March 22: Problems at Telstra

Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Will Telstra compensate me for the outage?

The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Perth, Melbourne, Brisbane, Hobart, Launceston, Mandurah, Gold Coast, Yendon, Geelong, Townsville, Kwinana, Bomaderry and Coleyville.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ReasonForBees Mikadie Joyce-Bates (@ReasonForBees) reported

    @Telstra Wow... and here I was thinkning you were a phone company...way to lose customers. Not to mention there is NO customer service to speak of #shareprice

  • RealImSorryMum Jay (@RealImSorryMum) reported

    @dnforca @LekkaMercedez @andy_penn Telstra has always been a rip off. Problem is, I'm pretty sure whomever you sign up too, Telstra still gets a cut. They are all in it together.

  • NealSetamon Neal Setamon (@NealSetamon) reported

    @Telstra How about you stick to providing a reliable phone service and stop preaching medical advice, which you are not qualified to do. Take your stupid # and shove it where the sun doesn’t shine, I’ll move all my business elsewhere.

  • fibinacci1123 Fabio P (@fibinacci1123) reported

    @jriewolod @Telstra Have the same issues with elderly parents being charged for services they have never used. So hard to get credits or the bill actually fixed

  • lukeacl Luke 🧑‍✈️ (@lukeacl) reported

    I'm seeing a lot of 520 errors to Cloudflare sites from customers on Telstra connections (routing through COLO SIN/Hong Kong) lately when the web server in AWS Sydney has no issues. Anyone else? CC'ing @prdonahue who I spoke to mid last year at CF (thanks again) for coverage.

  • dazman1973 CryptoDaz (@dazman1973) reported

    @Telstra Why would any company pay money to promote this horse ****?

  • OscarandFriends Oscar and Friends (@OscarandFriends) reported

    Having some issues with our @Telstra phone line in Double Bay 😬please email for assistance!

  • Jessica89916150 Jessica (@Jessica89916150) reported

    @Telstra I have a personal problem with your company currently yes, so has my dad, my brother and numerous other people I know who are with your service that is failing them.

  • aerguney Alp Erguney (@aerguney) reported

    @Telstra Hey guys, the internet is really crap. Especially for the last 3 days I haven't managed to have a meeting without being disconnected various times and being offline for a few minutes each time. No outages in my area when I check your site. Suggestions?

  • rwa_aust RWA (@rwa_aust) reported from Melbourne, State of Victoria

    @apoel35908386 @Telstra This is good customer service.

  • TilledFN Tilled (@TilledFN) reported

    @samisntcool2 @Telstra Thats why i said it you ****** idiot

  • _thisguygetsit Samuel (@_thisguygetsit) reported

    @entheos_energy Yeah man, Telstra is a monopoly here so if they do this **** 90% of the country is seeing it

  • ProudOfMySkin2 Straight White Male (@ProudOfMySkin2) reported

    @Telstra I got the pfizer, but this ad makes me question if I should have, why are companies like Telstra who won't spend a cent on having decent customer service reps that speak English, reaching in to their pockets trying to convince people to vaccinate?

  • Jessica89916150 Jessica (@Jessica89916150) reported

    @Telstra Are yous ***************? This is the most useless nothing I've seen. How bout focus on issues people have with yous first, yous have other problems over some guy babbling on who can't act supporting a network that sucks and has no idea what he's talking about.

  • Follows_Every1 charles ponzi (@Follows_Every1) reported

    @peterwc48 @brettrobinwood @Telstra **** off, I want that chupa chup lol

  • LeeC2030 Lee C (@LeeC2030) reported

    @_evelynrae Healthy people, outside, in sunshine and fresh air... Not sure why HBF have gone down this road. I'm guessing all big business in Aus have met with the gov and been instructed to do this since the gov can't quite make it mandatory. Telstra doing it, Qantas, TAB etc..

  • laughingconser1 laughing conservative (@laughingconser1) reported

    @Telstra Using this **** to promote anything doesn't help your message. Probably better you focus on business rather than being woke.

  • RRRRiffRaff Riff Raff (@RRRRiffRaff) reported

    @Peter_Fitz @markhumphries @Telstra Geez, if the Covid vaccine really gave me 5G I would have jumped on it months ago! I'm fully vaxxed now anyway, and can confirm my internet still sucks.

  • tbayon77 tb77 (@tbayon77) reported

    @Telstra Hi Lisa, looks like the Sales team is pulling the "the promo was only for yesterday" this is extremely disappointing as I wanted to bring to extra services to Telstra on the day of the promo but due to know fault of my own (website crashing & scheduled maintenance). Any help?

  • Lhundercover Liz (@Lhundercover) reported

    @Telstra You're a ****** idiot

  • tbayon77 tb77 (@tbayon77) reported

    @Telstra Hi Lisa, looks like the Sales team is pulling the "the promo was only for yesterday" this is extremely disappointing as we wanted to bring two extra services to Telstra on the day of the promo but due to know fault of my own (website crashing & scheduled maintenance). Any help?

  • Alexwinter1Alex Alex (@Alexwinter1Alex) reported

    @Telstra Hey Telstra, 150families in Pakenham Upper have not had internet for week. We are included, I have three small children who need to be home schooled. We don’t have 4G reception. We have been told twice before that it will be fixed but now the next time is Tuesday. Help

  • reallucipower Luci Power (@reallucipower) reported from Brisbane, State of Queensland

    @Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!

  • headlines24_7 HEADLINES 24/7 (@headlines24_7) reported

    🚨NEW: Telstra to 'pause billing', install mobile cells to help Wilcannia connect in outbreak VIA @ABC

  • Jessica89916150 Jessica (@Jessica89916150) reported

    @Ship_of_Mike @Telstra Because majority vaccines are going to **** areas like NSW. We have a supply problem here and tbh if you're having a go from NSW you have no grounds to lecture anyone else.

  • lindamciver 🌈Dr Linda McIver 💜 (@lindamciver) reported

    @jedws @Telstra "Turns out your internet is too slow to successfully report that your internet is too slow. sucks to be you."

  • rwa_aust RWA (@rwa_aust) reported from Melbourne, State of Victoria

    @apoel35908386 @Telstra This is good customer service. Not sure how giving information to their customer base on ways to avoid dying of a deadly disease is virtue signalling?

  • Nick34721992 Niko (@Nick34721992) reported

    @Telstra If youre still making this joke.and think its clever or funny... i hope the graphene oxide hurts like **** when it kills you

  • fibinacci1123 Fabio P (@fibinacci1123) reported

    @Telstra We would appreciate any help so it doesn’t keep dragging on

  • Embazz2 Embazz (@Embazz2) reported

    @Telstra @apoel35908386 No your not, have you ever tried to call Telstra to fix your phone. You have the highest level of pathetic customer service one could ever imagine. All your fluff ads and talk is just utter rubbish.