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Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 55% Phone (55%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Melbourne, Perth, Sydney, Hobart, Brisbane, Adelaide, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.

CityProblem TypeReport Time
Melbourne Wi-fi 59 minutes ago
Melbourne Internet 2 hours ago
Melbourne Phone 3 hours ago
Perth Internet 5 hours ago
Perth Wi-fi 19 hours ago
Sydney Internet 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @OhappySt Oh I forgot about that. Telstra is still driving me bonkers in my area. Again when I had a deadline to meet the service went out. Eventually I'm going to have to get Starlink.

  • CalamityKittyAU
    😻CalamityKitty ✝️ (@CalamityKittyAU) reported

    @grok Telstra. Phone on. Connected to network. Not in plane mode. Not out of range. In range. Receiving and making all calls and texts. No blocks. Everything normal. Did. Not. Receive.

  • Chrisjstony
    Chris (@Chrisjstony) reported

    @gjblue With about 180 new Appartmemts built less than 100mtrs from me in the past 10 years. Telstra bandwidth has failed. Telstra could not give a ****

  • Slav636
    Svyatoslav Pidgorny 🇺🇦🇦🇺 (@Slav636) reported

    @rpotter_9 Telstra time server downed part of Telstra network, but I can’t readily think of anything that will down all three. Except maybe the GPS.

  • MILKERSBOUNCE
    Milkers CTO (@MILKERSBOUNCE) reported

    @cb_doge I speak for all of Australia. Bypass Telstra entirely and deliver the service directly. It would be the largest onboarding event ever seen.

  • KiduDj
    Dj Kidu (@KiduDj) reported

    @Ryandally08 Wrong, taking leaves while in office is what they raised issue when Telstra CEO who earned leave was away. Hypocrisy by Queen. Also read that after queen ,Princess will lead the nation?

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @7NewsSydney Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • jump_smash
    stuart ingram (@jump_smash) reported

    @Ausbobsmit Idiot.... 1. Look at Howard's 1997 Defence Efficiency Review! 2. 1997, 1999 & 2006 Howard share sell off of Telstra!

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @ReutersTech Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • aliciagjones
    AliciaGJ 🖤🤍 (@aliciagjones) reported

    What in goodness name is going on with @Telstra services in Melbourne? It’s never been soooo bad.

  • Dempsey57Jackie
    Jackie . (@Dempsey57Jackie) reported

    I’m a Telstra customer. I got an email apologising for the outage. That’s fine with me. Commercial customers maybe not so much.

  • swagman4020
    Swagman (@swagman4020) reported

    @LaurieK2014408 @blowingtom2 Yeah, in Australia, telephone booths, for to hold big One Nation public meetings are getting harder and harder to find - and when they do - they taken up by welfare cheating, machete welding, immigrant masses who don't speak English. Albanese should never have privatised Telstra.

  • twensor
    twensor (@twensor) reported

    @FetchStep Haven't watched myself yet but have #Telstra actually conceded the Time Sync function -- upon which the entire national mobile network critically depends -- relies on a SINGLE decades old piece of electronics? Really? Hard to believe such incompetence (bad judgment) is possible.

  • sam4se
    Adésọjí (@sam4se) reported

    @cb_doge "Telstra CEO confirms Starlink could connect Australians in mobile dead zones to emergency services. Game-changer."

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service

  • GaryJust67
    Gary Just (@GaryJust67) reported

    @RoadknightThe No my partner & I never got it either. We with Telstra…

  • talistri
    tahlia 🐝 🇪🇸 (@talistri) reported

    @piacetri i never ever call marvel stadium marvel it’s always telstra dome or etihad

  • SimonBurns4
    Karl Burns (@SimonBurns4) reported

    @manukoreri @Telstra @nemagovau well its only a trial and if you give feedback they can fix up the faults

  • NeilChrist95113
    Neil Christie (@NeilChrist95113) reported

    @jswharton @lesstenny Costello sorted out labor’debt, privatized Telstra and a few more costly companies and went on ,now take fuckn notice!!!,11 consecutive surpluses,now it’s just reckless spending as the reserve bank says,labour has never and will not so equal that record

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @australian Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • muzzamite
    Muzzamite (@muzzamite) reported

    @burkylie12 But when Telstra goes down, there is nothing! Suss from this criminal enterprise, ALP

  • JayStill4
    Madre Swift Justice (@JayStill4) reported

    @SistaRuthDOPD Remember after that 1st major Telstra outage we received emails yelling us to upgrade our phones? What happened to that? I got 2 emails and then it all disappeared

  • liberals_ipa
    Woody (@liberals_ipa) reported

    @hitinman This is dumb **** having a system crash under these circumstances. Any company with half a brain would have a parallel copy of the network to run tests on prior @Telstra

  • shantibeach888
    Shanti Beach (@shantibeach888) reported

    @Starlink I have to get out of a telstra contract that is not what they told me coverage is crap at times

  • soloutionz
    Soloutionz (@soloutionz) reported

    @QBCCIntegrity Will it work when some foreign hackers take down Telstra lol

  • DissentingS
    DissentingSkeptic (@DissentingS) reported

    We were shown how the NSA have packet capture devices on all fibre network pipe routers. Telstra use one also to mass scoop traffic. For later decryption with Quantum computers they already have. Mobile is remotely hackable by design ! CIA tech for subliminal mind control.

  • TRT_Revisited
    Tyrone (@TRT_Revisited) reported

    ********'s a Marvel Stadium. We only know the Telstra Dome in this house.

  • ZettaWires
    ZettaWire (@ZettaWires) reported

    Telstra suffers major outage across Australia, disrupting trains, payments and emergency calls. Network serving 24.9 million mobile services hit by time-node issue; root cause under investigation. #Telstra #Australia

  • MichaelJacko70
    Jacko (@MichaelJacko70) reported

    Why in a capital city do all fail with internet coverage In out back Truganina phones and internet mobile connection are a massive fail. @Telstra @Optus @amaysimAU

  • joshatticus
    Josh (@joshatticus) reported

    @immyonboard It was a complete failure. It is not in a good enough state to be released. Requiring iOS 26.4 or later is absolutely not acceptable. The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though