Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (27%)
- Total Blackout (7%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Adelaide, Newcastle, Perth, Joondalup, Sydney, Melbourne, Arumpo, Brisbane, Cook, Tullah, Mangalore, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 1 hour ago |
|
Newcastle
|
Phone | 4 hours ago |
|
Perth
|
Phone | 11 hours ago |
|
Joondalup
|
Wi-fi | 13 hours ago |
|
Sydney
|
Internet | 22 hours ago |
|
Sydney
|
22 hours ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter von Kittenmask (@vonkittenmask) reported@Telstra Good PR, this. Short term, the outage was a bit of a disaster, but accepting responsibility and learning from it internally is the right way to move on. Crazy that something as simple as NTP can cause a rolling cascade, but that's the nature of the beast.
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Autistic Frogler (@AutisticFrogler) reported@Telstra >Outsources entire workforce to India >Create national outages >Support staff entirely based in India >Scammers also based in India Telstra: "Sorry lmao"
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Steely Kafka (@Steely_Kafka) reported@strangerous10 @peterke60628957 @BConn39 Given Labor have had 3 terms in power, currently in their 4th, since Telstra was privatised and did nothing to change it, how is this an LNP problem?
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Elg (@elg123) reported@SkyNewsAust He friggin apologized even though he really had little to apologise for! Where’s the apology from the libs re their disgusting actions re Telstra outage?
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I Titty Da Fool (@ITittyDaFool) reported@agroasx @Telstra Some of it. Won't help phone reception indoors though. Both networks need each other
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Andrew (@andrewrdn463) reported@2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.
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DissentingSkeptic (@DissentingS) reported8 is a cult number com. But it's 17 in reverse ! more ****** psyop hoaxes ! Exiting their actors. They played silly games messing with minds shutting down Telstra for a day. People need to switch off from the asshats hoaxes. It's Venusians behind it. They are sick in the head.
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Luke Dunshea (@elldeeone) reported@Telstra that issue was an ntp server lol what a fail
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MsNobody (@MrsNobody21) reported@telstra Why the hell do I STILL HAVE NO SERVICE????!
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GEORGE_7 ♊️ 🔥🇦🇺👅👅🇦🇺 🔥 ♊️ (@georgiedons) reported@Telstra I want a months free service ***** !
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Gavin McKenzie (@gav_mck) reportedDoes it work during a nationwide Telstra outage, asking for all travellers...
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Cool McCool (@MisterSpock8888) reported@Telstra 3/6 3. Doesn't make sense. "We" & "I". Is she apologising for her team? Shud read "On behalf of TLS, I apologise for the disruption our network failure caused last week.” Paragraph 2 4. "Issue...caused signif disruption...people rely on us". thanks for telling us what we know.
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wazza_gc (@WazzaGc) reported@CoaltrainHunter @AnikaWells She's trying to playoff negative public sentimate at Telstra by coming across as someone authoritarian. She doesn't know much, she did say just use wi-fi calling during the outage.
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GuTTedPoSSuM🇦🇺 (@Gu77edpossum) reported@Telstra The same reason I left Telstra. Can’t identify how to fix issues only make them worse. Hire skilled labour instead of retards or perish
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@skyeliner The Telstra fail over dodgey time clocks, sounds a lot like the Y2K bug, (that failed to turn up) 26 years too late.
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What’s up chops (@up_chops42214) reported@strangerous10 Telstra is an Indian company with most of its customers in Australia. Albo should have asked Modi why ******** is going on with Telstra while he was here.
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Ferdie Khnopff (@FKhnopff) reported@Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?
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john ****** smith (@jfsmithcnt) reported@BigDog_USA @Telstra Oh the same old boomer slop. Hurry up and die from old age or diabetes like your fat as **** countrymen.
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TheFriskyBear 🐻🎮 (@TheFriskyBearr) reported@Telstra The good old "Sorry" is not good enough, that is not an apology. Pathetic, we all know your a scam mobile network and properly working with the scammers, no wonder why we always get scam callers, it's cause the corporates sell our numbers and information to private companies 🤑
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trebase (@_rebase) reported@VoteLewko now they have some grasp of the issue, I'm loving hearing all the free advice from various MPs that Telstra should have upgraded that $22k server, "it's just a no-brainer"...
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BigDog (@BigDog_USA) reported@jfsmithcnt @Telstra Stick to your computer games, retard, and let the adults speak. ~
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wisteria_bloom (@009Bloom) reported@SkyNewsAust Is it true the outrage was due to the technical side of Telstra being handed over to contractor companies in India, and the “Telstra” mangers who look after this area are also located in India!? There are very few Australians left to work on our own network here is Australia!
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anthony, underclass prole cat, edwards (@anthony45052793) reported@Telstra telstra, charge premium prices for a half rate network. you have had years to get rid of all the single point of failure network issues, yet it keeps happening. remember when a small fire in chatswood telstra building took out the whole SMS network?
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Sam (@SamFaff) reported@Telstra down again?
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McCubbinEnjoyer (@McCubbinEnjoyer) reported@LeeRespecter Privatisation in her mind means cost cutting to provide more value to shareholders. What that means in reality for maintaining a network is outsourcing the work to Infosys or the like. I don't see how Telstra being public prevents that happening as its the done thing these days
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Hard_Rocker (@Hard_Rocker26) reported@Telstra Premium price and non stop excuses for poor service
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Justin (@Justin065241190) reported@Telstra Your network up time is commendable. All the experts here in the comments don’t understand the complexity and that sometimes mistakes happen.
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wild (@wild68223259) reportedIt was all the go in the 1980s to make up for the inflation created by the Vietnam War and the abrupt increase in oil prices. That’s when we got the economic rationalists - tax cuts for the rich, razor gangs for everyone else. Welfare and public service cuts, deregulation of banks and privatisation. Back story is interesting - same folks at work behind the scenes. Yes, GDP went up, but wealth only flowed to the top end. At least Labor under pressure, only semi privatised Telstra and retained controlling shares. Qantas was different. Comm Bank should have at least mostly stayed public -my Mum only had a chance at getting a house because of it, but if we add in subsidies and failures, it has largely cost taxpayers far more and not just financially. It did however, enable operators and shareholders to get rich.
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum
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Kentucky Colonel (@TigerTamer8) reported@hipstergeddon @Telstra Is there a scale for issues?