Telstra Outage Report
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Maitland, Melbourne, Brisbane, Young, Adelaide, Sydney, Morwell, Cornwallis, Cooyar, Hobart, Newcastle, Launceston, Sunshine Coast and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Wi-fi | |
| Perth |
Internet | |
| Maitland |
||
| Melbourne |
Internet | |
| Brisbane |
Phone | |
| Melbourne |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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bigaza2151
(@bigaza2151) reported
from
Sydney, State of New South Wales
@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
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Sue Bursztynski
(@SueBursztynski) reported
@Russputin2 These days I let the (landline) phone ring to Messagebank. But yes, I used to get people with Indian accents and Anglo names calling to say they were from Telstra or tell me there were problems with my Internet. They still call my mother’s phone. She
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Jess H
(@Jess_H19) reported
@Telstra @agvocate_au Does this impact mobile phone signal?
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WDB
(@184WB) reported
@Telstra @Wonderwoman1967 And so, after 7 days, KUNUNURRA STILL HAS NO TELSTRA MOBILE SERVICE. Remote area, needs the coverage. What's the deal Telstra. EXTRACT DIGIT AND FIX IT!
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Wassim Soliman
(@wassimsoliman) reported
@Telstra I am in the US with a roaming day pass n had ongoing issues since arriving 2 weeks ago. After numerous attempts, Jennifer from technical teams fixed the issue yesterday. I woke up today and it's back as it was. Very frustrating. Can anyone help pls?
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WDB
(@184WB) reported
@Telstra @Wonderwoman1967 The design of the hardware shouldn't be that bespoke that the parts have to be specially manufactured. Telstra should (and must) have spares readily available for all of its systems and installations. I get an outage of a day or two, but Kununurra is a remote location, and
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Jess H
(@Jess_H19) reported
@agvocate_au @Telstra Absolutely terrible. Probably what it will be like when they drop the 3G network in a year or two. 😱
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WDB
(@184WB) reported
@Telstra @Wonderwoman1967 ...no mobile coverage can be a life or death issue. A week of no mobile service is inexcusable and negligent.
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WDB
(@184WB) reported
@Telstra @Wonderwoman1967 Calls are what is important. Away from a house or business wifi where you need to make a call, 4G/5G is needed. Car accidents medical emergencies and the like don't happen in your loungeroom. Accept and own the problem. This outage is too long. Stop with the marketing spin.
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WDB
(@184WB) reported
@Telstra @Wonderwoman1967 A week of outage is not prioritiSed service Jay. I have just called Telstra, and they advised the part arrived in Kununurra yesterday, and repairs done this morning. Maybe you should ring Telstra too. Dispense with standard PR responses, and learn what prioritise means.
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Sir Brendan
(@BaconSupanova) reported
@Telstra Good evening, is there a way to report rural locations with really bad/slow mobile coverage?
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na
(@ihavezerouser) reported
@Telstra why can i send texts but not receive any? I cannot get 2FA codes or anything, this is costing me money? Why is there no update or fix
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Bill Lord
(@BillLord2) reported
@Cannulator @Telstra Have you considered Boost? Stuck with a Telstra for years but now get cheaper rates with greater mobile data on the same network
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Nick Trainor
(@nickktrainor) reported
@matt_baden @AFL @Telstra Poor form.
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Curious Aviator
(@curiousaviator) reported
@MichaelWestBiz Commonwealth Bank, QANTAS, Telstra…privatisation of NSW Toll roads. Should I keep going? Bad idea… @DanielAndrewsMP @PRGuy17
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Linda Holland
(@DutchessBride) reported
Is there a #telstra outage in Kalgoorlie right now?
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Steven Rothwell
(@the_sroth) reported
@MichaelWestBiz Privatization never benefits the people all they need to do is look at the schmozzle that is NSW to see that. Not to mention, Qantas, Telstra, Insurance, Banks and the Energy industry.
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Candice Heyen
(@CandiceHeyen2) reported
I got one of those consolidation Loan thingys through a firm to help me pay off all my stuff Three years... Paid it off after two but this is technically my 3rd year hense Telstra Plan Credit Check
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Celia O'Rourke
(@CeliaJanewh) reported
@Telstra @AGW_Emergency I've got an idea Stop attempting to band aid the issue and fix the core of the problem.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.
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Ken Wallace
(@treadnought) reported
@Telstra Why is the speedtest page returning a 404? I do hope that service will continue, it's very helpful
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The Cannulator™ *Not available in stores.
(@Cannulator) reported
@BillLord2 @Telstra We need new phones, so will consider all offers I think this time. They make the dearer phones 24 rather than 36 months which is deceptively shifty and customer loyalty means little.
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Jason Arnold
(@obliviousgeek) reported
@Telstra I'm overseas, international roaming is not working and I cannot contact anyone to help me. This is my last resort, can someone help me?
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WDB
(@184WB) reported
@Telstra @Wonderwoman1967 And so, 4 days after this tweet, KUNUNURRA STILL HAS NO TELSTRA MOBILE SERVICE. Remote area, needs the coverage. What's the deal Telstra. EXTRACT DIGIT AND FIX IT!
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Julie White
(@lemonsrcitrus) reported
@AmberMaySchultz Brian Harradine. Look it up. The old bastard from Tasmania used it as a bargaining chip so Howard could get his Telstra plans thru. RU486 could only be granted with Fed Health Min approval - he never gave it. Happiest day of my life when he lost his seat.
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Andrew Glyntzos
(@andrewglyntzos) reported
@Telstra Yes and I’ve gotten the same error in the web browser. Could be an issue with my account but either way there’s issue -
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Candour
(@Candour100) reported
So yet again, there was no 5G coverage at Marvel Stadium. I arrived early when there was hardly anyone there, so no 5G when it was quiet or busy. What's the issue @Telstra? This has happened all year.
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Jess McGuire
(@jessmcguire) reported
@Telstra @Adski91T Jo, you tell me! CAN you help with an overpaid Foxtel bill? If so, let’s do it! I’m keen as!
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Greg Standen
(@GregStanden8) reported
Extremely poor form @Optus Great company to work for 6 months ago....seems Gladys has turned it to ****. Direct debit without my consent extremely poor form...guess I will take my $250 a month to @Telstra where I also get a dedicated consultant and not someone in India reading.
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Michael McC
(@themichaelmcc) reported
@BillLord2 @Cannulator @Telstra Aldi likewise. Same network, great prices. If you have to get new handset + plan, go through JB hi-fi. They'll do cashback deals on the handset so you get it outright on a Telstra plan.