Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Brisbane, Melbourne, Adelaide, Mangalore, Perth, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 10 hours ago |
|
Brisbane
|
Internet | 18 hours ago |
|
Melbourne
|
Internet | 1 day ago |
|
Sydney
|
Phone | 1 day ago |
|
Melbourne
|
Phone | 2 days ago |
|
Melbourne
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bardy Bigglesworth (@BardyBiggles) reported@VibewireCentral Great to see the reasons why @Telstra network failed. More money to shareholders other than into the network. #auspol
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Drake | Strategy (@mitri_drake) reported@r3tarddownunder @MehreenFaruqi Do not listen to this idiot. Privatisation has not failed. Privatisation reduced bloated government inefficiency and is the reason why ASIC, Telstra and many other organisations have streamlined their bloated costs. If you want to blame someone for Telstra’s issues, blame the exponential growth in Australia’s population. This has driven demand for services far beyond current supply. Infrastructure upgrades require resources — time, money and a capable workforce — to meet the new demand curve. Infrastructure does not magically appear just because something is suddenly managed by a corporation instead of the government.
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Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported@telstra. Vicki whatshername should donate a year or two of her salary to compensate people affected by Telstra’s complete self-serving ****-up last week.
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Cdbrown (@BrowntownBrew) reported@CrySlyFly @ialihasaan @Batman2242 Telstra were unwilling to structurally separate to allow the infrastructure side of the business build the new network. Telecom had plans to do fibre upgrades but got shelved when they became privatised.
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rob2511 (@KymRob25112) reportedWTF is this about? Is Telstra involved...
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Tom English (@thmsenglsh) reported@RossCadell SHY: "if you had paid $30,000 for a new server, would the outage have happened." "Telstra dude: it... Would not have occurred." bang. Home run
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Kmac (@check307) reportedIt is time the Federal Gov stopped Telstra and others charging $3.30 for customers who want to secure there private details particularly bank details by using Bill Pay . These companies fail in protecting customers and yet they rob customers. I control my bank details not Telstra
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Jojo 🎗 🇦🇺 (@joey_jo00) reportedQuestions should be asked as to why @Telstra does have adequate monitoring on it's network if they downdetector. Amatuers...
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Andy J (@AndyJay16634390) reportedFkn hell, the Telstra witch-hunt on ABC is stupid. All bread and circuses for the peasants to feel vindicated. What a waste of taxpayers dollers.
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RocketT🅰️nk123 (@RocketTank123) reportedApparently of the 604 failed emergency calls on Telstra network, only 172 were successful. This raises a question whether these calls were made in Telstra only cells. If yes, this raises a possible use case for satellite, for roaming carriers to beam to these cells for emergency.
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Chaz Michael Michaels (@centreozzy) reported@Batman2242 I remember before Telstra (telecom) at the time was privatised, phone calls and line rental was expensive. Since the phone network was opened up and privatised phone deals are way cheaper
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Epiphany (@Jce1035) reported@AFL @Telstra Nice to have a midfielder that give a ****
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Sociaall Inc. (@dez_blanchfield) reported@BudgetDude if you know the org chart of Telstra you'd find that would be a terrible approch but I get what you mean. I think the approach required if to rewind the history of decision making re. "why wasn't that NPT server upgraded" (or all of them) and that ecosystem of humans get fired.
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Adam B (@sevenofcrime) reported@nemagovau Hope it doesn’t rely on a 20 year network time protocol server in a disused lavatory at Telstra HQ.
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Robyn Tan (@robyntan) reportedI want a refund for my telstra service. @M_McCormackMP @SenSHenderson @sarahinthesen8 What is the model and manufacturer of Telstra GPS engine? Where is the firmware release document for the GPS fault that was ignored?
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Peter Leversha (@PeterLeversha) reported@merchant_s35416 @Bender_Aus Privatising telecom was the right thing to do. And selling off Telstra was an even better idea. Both were drains in the economy. Trying to get telecom to fix anything used to be a pain in the butt. Look at NBN, over priced garbage. There's nothing wrong with a user pays system. Why should people in Horsham pay for a road they don't use in Melbourne?
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Dr Ravi Nayyar (@ravirockks) reportedAs per Telstra (Submission No 7.2 to the 000 Inquiry) thus far: - Maintenance work on timing equipment --> Telstra restarts the box. - On restart, the GPS card didn't work as expected because of an intentional design change to fix an earlier issue --> GPS PNT flaw was triggered.
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The Lord Ardent Rake (@financialporn11) reported@mrwebber4 China just hacked the Aust 911 service (called 000) & the major Telco (Telstra) in retaliation for the *** negative comments regarding the Chinese missile launch. For the UK stealing a steel works I would think something stronger is in order. Timed in between ***. Y not a PM?
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elle la bombe (@dowhatonemustdo) reported@cptcapt Alex is always tackling the big stuff - the dates he worked at Telstra 😵💫 whilst ignoring the actual issue of suing for losing his job & him finding out the hard way he didn’t have a leg to stand on. That he calls you names on every occasion shows the low intellect of Alex.
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Lisa (@Lisa9Sophia) reportedTelstra are the Great and Powerful Oz in the Wizard of Oz, who when you pull away the curtain, is a conman Telstra just admitted to using the crowdsourced outage report website DownDetector when their system fails Does that make sense? So Telstra are a $54 BILLION company who rely on crowdfunding to protect Australians access to emergency services So people’s lives are at risk and they are urgently calling 000 while Telstra executives are checking DownDetector. The CEO is paid $7 million+ a year and this is the result. Telstra HQ:
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stuart ingram (@jump_smash) reported@Ausbobsmit Idiot.... 1. Look at Howard's 1997 Defence Efficiency Review! 2. 1997, 1999 & 2006 Howard share sell off of Telstra!
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stranger (@strangerous10) reportedBreaking: Telstra has admitted in Estimates they were repeatedly warned since 2022 by the software manufacturer that their outage-causing software was out of date inc a reminder early 2026, & Telstra even discovered a “fault” with it themselves in Oct 2025, but still did nothing
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Dr Ravi Nayyar (@ravirockks) reported'It also sent a big button phone, powered by a SIM card; however, Mr Gaisford said without a reliable Telstra signal in his area, it has not been able to work.
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Polycon45 (@polycon45) reportedMy telstra data has been running like **** lately...slow, can't access and drop outs!
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Tyrone (@TRT_Revisited) reported********'s a Marvel Stadium. We only know the Telstra Dome in this house.
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peter kenny (@peterke60628957) reported@FetchStep Telstra need to be nationalised. This is criminal, and ********* incident management. All their management should be sacked. For refusing to spend $30K to upgrade out if date infrastructure, its now cost them $30m. And god knows how ********* their vulnerability mgt is!
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Dr Ravi Nayyar (@ravirockks) reported'... near the border of New South Wales and the ACT. Mobile black spots cover the area. '... his Telstra landline ... under Priority Assistance for Life-Threatening Medical Conditions — a service that the telco is required to provide under its carrier licence.
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Chrissy D 🌼 (@DowseChristine) reported@BonoboWanderer @Batman2242 My starlink is super fast and $40 a month cheaper than telstra. I've had no issues at all.
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Cool McCool (@MisterSpock8888) reported@Telstra 4/6 5. "It's extremely frustrating" are you now telling customers how how they are feeling? Paragraph 3 6. Networks are large and complex" Oh really. I thought it was string and tin cans. 7. "invest significantly in resilience" obv not working / bad investing.
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Tori Oz (@fisk_tori) reported@andrew_thaler @nemagovau They forced me to download data on my phone by cutting my service off until I did.. telstra confirmed it was the " govt"