Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (54%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Canberra, Geelong, Melbourne, Sydney, Perth, Brisbane, Arumpo, Gympie, Adelaide, Darwin, Hobart, Mangalore, Newcastle, Joondalup, and Cook.

City	Problem Type	Report Time
Canberra	Internet	48 minutes ago
Geelong	Internet	1 day ago
Melbourne	Internet	1 day ago
Sydney	Wi-fi	1 day ago
Perth	Wi-fi	2 days ago
Brisbane	Wi-fi	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💜Rosie⁷ ⟭⟬ 🇦🇺⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ💜 (@rosie6172) reported 4 minutes ago

  @Telstra has there been another outage? I couldn’t make a call before. Turned it on and off airplane mode and can now call. Cheers Rosie 👍

• 
  the what an election chocobo (@noreasonspec) reported 4 minutes ago

  Ever since the outage Telstra has been honestly dog **** What the fk are they doing

• 
  Mark (@Markius_vini) reported 4 minutes ago

  @Starlink @Telstra Day 23 Asking Starlink to start providing service to Angola

• 
  FREESPEECH101 (@FREESPEECH1017) reported 4 minutes ago

  Starlink Direct to Cell sets another world record. Starlink DtC is now the first Commercially licensed DtC satellite provider to offer commercial continuous coverage service first on 7 Continents. 1 North America - TMobile US 2 South America - Entel Chile 3 Europe - Telefonica VMO2 - UK 5 Asia - KDDI - Japan 6 Africa - Airtel - DRC Congo 7 Australia - Telstra - Australia

• 
  Peter Lewis (@Peter_Lewis747) reported 6 minutes ago

  @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

• 
  Josh (@joshatticus) reported 19 minutes ago

  @Netherby1866 @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

• 
  Ian Linklater (@IanLinklater5) reported 19 minutes ago

  @Telstra Gol Gol 2738 This really sucks . I don't t do apps of anything .

• 
  Michele Scheffler (@MicheleScheffl1) reported 22 minutes ago

  @JohnOSullivan36 @MichaelWestBiz @MichaelPascoe01 I was hacked this week by a Telstra scam. Thankfully my Bank locked my Acs but I have used the entire week changing drivers licence, Medicare ,etc. 2 x200 k trips to Phone Dr for cleaning. I knew I should hang up but they had every base covered. It has knocked my confidence.

• 
  Ray Finkle (@itsrayfinkle) reported 22 minutes ago

  AusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.

• 
  BrownSquirrel (@BrownSquirrel) reported 23 minutes ago

  @Telstra But I don't want to so please help with this instead of trying to make me do something I dont want to do.

• 
  Steven Payne (@CmonMick) reported 24 minutes ago

  @Buccoatthecat @RouleurCapital @DHughesy Yes we get to vote them out periodically. We get a say Can I vote out Telstra & use a rival 000 service when they screw up. The energy infrastructure is owned by 1 priv company in SA. They dictate charges. The public cant just simply not buy ( energy ) what they are offering🤷

• 
  Ray (@rayethesis) reported 27 minutes ago

  This chart puts Starlink’s scale into perspective. At roughly $11.4B in annualized revenue, Starlink is already approaching the revenue scale of established telecom giants such as Singtel and sits in the same neighborhood as Telstra. That is remarkable considering Starlink is a relatively young satellite broadband network competing against companies that have spent decades building terrestrial infrastructure, spectrum portfolios, and massive subscriber bases. The important signal here is not just the absolute revenue, but how quickly Starlink has reached a level that takes traditional telecom companies decades to build. However, the comparison also exposes the problem. Telecom is a huge business, but it is not necessarily a high-growth business. Companies like China Mobile, Verizon, Deutsche Telekom, AT&T and NTT generate tens or even hundreds of billions in annual revenue, yet the market typically assigns them much lower growth expectations because connectivity eventually becomes a mature utility. Starlink has a better growth profile today because it is still penetrating underserved markets, adding capacity, expanding internationally, and converting new customers. But as the revenue base moves from $10B toward $20B, $30B and beyond, the question becomes whether Starlink can maintain venture-like growth rates while operating inside what is ultimately a telecom market. The bullish argument is that Starlink is not exactly a traditional telecom company. Its satellite constellation gives SpaceX a global distribution network that terrestrial operators struggle to replicate, particularly in rural areas, developing markets, maritime, aviation and other difficult-to-connect environments. There is also optionality around direct-to-device connectivity, enterprise services, government contracts and potentially other satellite applications. If those businesses become meaningful revenue streams, Starlink could evolve from simply being "satellite internet" into a broader space infrastructure platform. That would justify a much more aggressive valuation than simply capitalizing Starlink like another telecom operator. But this is where I think investors need to be careful with the SpaceX hype. A $11.4B revenue run-rate sounds enormous, but revenue alone does not determine the quality of the business. Starlink requires enormous capital expenditure to deploy and replenish satellites, ground infrastructure and user terminals, while bandwidth economics and competition will determine how much of that revenue eventually becomes free cash flow. The really interesting question is not whether Starlink can reach $20B or $30B in revenue. It is whether SpaceX can continue compounding revenue rapidly without Starlink becoming just another giant, capital-intensive telecom business. My take: SpaceX is incredibly cool, and Starlink reaching ~$11.4B of annual revenue is genuinely impressive. But if the main growth engine for the SpaceX story is ultimately just telecom, I'm much less excited. A bigger Starlink is great, but a bigger telecom company alone does not create an extraordinary valuation. The real upside comes if Starlink becomes the cash-flow engine that funds a much larger SpaceX ecosystem: launch, defense, direct-to-device, satellite infrastructure and eventually entirely new space-based businesses. Starlink is impressive but starlink alone is not enough. $SPCX

• 
  @ag6le.bsky.social Julian (@AG6LE) reported 29 minutes ago

  @ChinaSelect @RepMoolenaar .@Telstra rebadge their phones, and they are junk. They refused to replace my A5 (2017) (the TIO made them give me 6 month credit to compensate after they shut down 3G/NextG). Vodafone gave me an A17 to replace it,after I was using it as a modem.

• 
  Anonymous (@Efrwqt) reported 30 minutes ago

  @jbulldogs4 It's the Pope's media By law He's the Post Master General . Aka PMG Which here in Australia was what the current Telstra was called originally when the switchboards were operated by almost exclusively Catholic employees . Some things never change .

• 
  John Livingstone (@JohnLiv96683208) reported 34 minutes ago

  @moosemobileau If anyone is ever thinking of changing their mobile phone service to Moose Mobile,I strongly suggest you DO NOT. Their Pathetic customer service is right up there with @Telstra. No Phone support No email support #moosemobileterrible

• 
  wildwitch (@wickedwildwitch) reported 34 minutes ago

  @Ausbobsmit he spends $7,000,000 each year + pus all his families holidays, internet, telstra bills, fuel, meals. and more. Not one cent from his own pocket. but he has the audacity to take from the poor and disabled

• 
  Jindu (@Phils_Cassidy) reported 36 minutes ago

  Good afternoon everyone I’ll briefly share my POV on choosing a good proxy. Here are the 3 major things you must check before using any IP: 1. ISP (Internet Service Provider)
This is the most important factor.
Think of it like our local networks — Glo, Airtel, MTN, or 9mobile.
Always pick residential consumer ISPs (e.g., AT&T, Comcast for USA; Telstra/TPG for Australia; Virgin Media, BT, Vodafone for UK) instead of datacenter providers (DigitalOcean, AWS, Choopa, etc.).
Websites easily flag datacenter IPs, but residential ones look like normal users on home Wi-Fi or mobile data. 2. Fraud Score / IP Reputation
Before binding the proxy, test it with tools like Scamalytics, IPQS, or Pixelscan. • ✅ Low Fraud Score (0–10) = Clean & safe. • ❌ High Fraud Score (30+) = Avoid. It will trigger CAPTCHAs, bot detection, or shadowbans.
Also check it’s not blacklisted on major spam databases. 3. IP Range (First 3 Octets)
Not all ranges from the same ISP perform the same. Some subnets get abused over time.
Australia examples:
❌ Avoid: 1., 101., 110.
✅ Good: 124., 121., 120. (Telstra) | 80. (TPG)
UK examples:
✅ Good: 86., 80. (Virgin Media) | 82., 78. (BT) Pick the right ISP and you’ll rarely get flagged. This was the main issue a lot of people faced with services like Outlier and Handshake. What proxy challenges are you currently facing? Drop them below

• 
  Hung Long 🇱🇧🇵🇸🇮🇶🪃 (@Elmer_Hauser) reported 38 minutes ago

  Realistically, Trembath should finish 3rd in the Telstra Rising Star after Jagga and Dean, even just for consistency's sake. Wilma Durrsma's last 6 weeks has been utter garbage #AFLNorthCats

• 
  Brian Basson (@BassonBrain) reported 40 minutes ago

  "Asia Pacific went from world first to regional wave in 18 months" In December 2024, One NZ’s Satellite TXT debuted as the region’s first Starlink D2D service, available at no cost to eligible customers. It spans approximately 40% of New Zealand’s total landmass, where terrestrial coverage is unavailable, as well as roughly 20 km offshore. KDDI followed in April 2025 with au Starlink Direct, Japan’s first D2D service, then added app data in August 2025, support for a limited set of bandwidth-light apps beyond texting, and the first D2D data service anywhere. Telstra launched Australia’s first satellite texting product in early June 2025. One NZ added app data, including WhatsApp voice calls, in February 2026. SoftBank and docomo launched in April 2026, making Japan the only market where three operators run live Starlink services. Globe became the latest in the sequence in June 2026 with the Philippines’ first commercial satellite-to-mobile permit from the National Telecommunications Commission (NTC).

• 
  GayCarBoys (@GayCarBoys) reported 43 minutes ago

  @ShiannonC did i ever tell you about the time in telstra i got asked if i would have any problem working for a woman boss? that hateful place was rotten to the core

• 
  Annie W 🍷🌺 (🧵anniew1303) annie-w@bsky.social (@AnnieW1303) reported 43 minutes ago

  @JBollingmoore Recently we’ve had a Sorry from Origin, Harvey Norman and Telstra for ripping off customers, leaking customer info or failing to provide a service. Not good enough 🤬🤬

• 
  "Dr" robbooooo73 (@robbooooo73) reported 44 minutes ago

  @LayAngels @NoticerNews That's not bad, couple of soon to be replaced Australians Anz , telstra. Etc. All 100% Indian. Taking over federal government as well

• 
  me (@Worthbeing) reported 46 minutes ago

  Telstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!

• 
  Madasahater (@Madasahater65) reported 51 minutes ago

  Our internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.

• 
  Spiro Arkoudis (@SpiroArkoudis) reported 53 minutes ago

  @_maxantonov I used my Pixel to tether my 5G internet to my Mac and that finally loaded up LinkedIn on my browser but it's still flakey...I'm reading Azure Telstra issues in the mix

• 
  Johnny (@JohnnyLydon) reported 53 minutes ago

  It’s $250k for 27 years as an mp including 7 years as deputy premier and premier less than half the increase of the Telstra CEO’s $6m annual pay packet. You and the idiot Murphy should just get stuffed.

• 
  Sienna Cooper 🇦🇺 (@X726372533) reported 55 minutes ago

  Why is nobody talking about how when 3G towers were turned off, reception with @Telstra turned to crap? 4G and 5G provide worse coverage than we had with 3G. But we pay more now. Make it make sense.

• 
  Ben Davison (@Ben_Davison1) reported 57 minutes ago

  CBA makes $620 PROFIT PER CUSTOMER Westpac makes $532 per customer NAB makes $835! (Milking small businesses pays off) By comparison Telstra makes $104 profit per customer & super retail group (Rebel, Supercheap Auto etc) makes $20 per customer No wonder banks love oligarchy

• 
  Tim (@TimothyJ_23) reported 1 hour ago

  @Telstra Nope just complete loss of 5G. I guess the venue is in East Perth so it's probably that. Any ETA on fix? Seems sporadic

• 
  Brian Emmitt (@emmitt_brian) reported 1 hour ago

  @Pivotonian1838 @Telstra @News24Aust Imagine being that **** at your job and getting paid $6 million.