Telstra service status: outage reports and connection issues
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (43%)
- Phone (34%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Brisbane, Melbourne, Adelaide, Sydney, Townsville, Kurrara, Hobart, Perth, Canberra, Quinns Rocks, Cairns, Loxton, Darwin, Penola, and Launceston.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 54 minutes ago |
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Phone | 12 hours ago |
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Phone | 16 hours ago |
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Internet | 18 hours ago |
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Wi-fi | 23 hours ago |
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Internet | 1 day ago |
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Con! (@c0n_AU) reported@JC47053522 @JohnOBrien101 Just like AusGov has some minor ownership of Telstra and Qantas, but has no say in their horrible business decision either!
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bamberee/Bree (@bamberee) reported@BrianJArbuckle Thank you.: I didn’t realise other companies use the Telstra network until this week. Time for me to start shopping around I think.
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Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported@cheekybreekky @TruthFairy131 No arguments from me. LNP are ****, Labor is worse. LNP sold off our gold for a pittance. Sold off Telstra (so did Labor), signed us up for the idiotic Paris Accord. Signed us up for the idiotic net zero. And caused the housing affordability crisis along with Labor. Both are traitors to the Australian people.
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SèánoSerious (@MovedOnNotice) reported@kayosports The telstra and Qantas of the streaming world. Can't wait to figure out a way to never give you a cent again
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Travis (He/Him) (@TravGee1980) reported@Freo_Dale @Telstra I received the same email. I investigated other SIM only plans and found out I can get unlimited calls & 10 X as much data for $1 less per month. I've been a Telstra customer for nearly 20 years but it just doesn't stack up financially anymore to stay with them
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miss_84 (@Miss__84) reportedAgaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet
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The Lord (@lord_tizza) reportedAnd Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change
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Mr. Ash (@D4rkni99a) reported@NedKellysReveng @RealDonKeith Shut up *****. You sound gay. Considering I had to help Telstra pull you ****** retards into the 21st century technologically, I don’t give a **** what you mfs have to say about us “yanks.”
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Mel (@its_me_mel_xx) reportedI'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬
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Jimbo Jones (@JimboJones2025) reported@Telstra How about you fix your connection as well. Biggest Australian telco and still having network issues. What crap are you
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Peter (@Peter81945442) reported@ALDIMobileAU If you start using ALDImobile you can never leave. I have been trying to port my phone number to Telstra but they refuse
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miss_84 (@Miss__84) reported@Telstra No idea i havent spoken to her yet but this is a fair bit of crap youre pulling on an elderly and vulnerable woman... could almost inch into elder abuse considering youll still ask her to pay her full bill
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Sarisa sandy Lindsay (@LindsaySarisa) reported0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW
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Bryn Davies an OA dad (@tofar1) reported@CathyGobbart @Telstra We had great coverage at the Perth athletic track and has we hit hale Rd the signal went. It was that bad Daniel could'nt order us uber eats online
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Waa Luigi? (@lew584459745) reported@Telstra have truly hit rock bottom in terms of customer service. Their chat agents are completely incompetent (or liars) and even their Complaints Managers have no idea. What a disgrace they have become.
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Lion Heart 🦁💜 (@leesa_heart) reportedHaving major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵
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Brett Brooks (@brettbrooks) reported@Telstra Is the online support / chat on the website fried? It's cut me off three times now. Another price hike, the second in 10 months with $2-2.3 BILLON profit a year?
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Trek Trav (@TripTrav1985) reported@Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.
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Jimmy (@Jimmytickle375) reported@DanielMunday @ReadingThePlay @kayosports Take a screenshot of it not working & request a refund for that week. They must under the consumer laws refund you. Telstra always refunds you if your internet doesn’t work
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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Doogie 🇦🇺 🛎 🏉 (@Glennjh) reported@Telstra @anvildarryl Whether he has wifi calling on or not isn't the point, the digital mobile network is not up to scratch. I live in the Hawkesbury 3km from Windsor and its the same here.
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Loftwah (@loftwah) reported@mwfowlie @Telstra Telstra has been patchy in our area for a while now. Gonna have to port. Can’t justify this rate for trash service. 13Mbps down at 71ms at best.
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BitterBite (@DesignFlaw_) reported@PremiumHeart88 @AussieLeafsDan @Telstra The cell tower that services our town was "Taken down for planned maintenance" for a week without notice. We had to look up why we had no cell service.
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Anton Chigurh (@BibasKfir) reportedI wish I had been at the lunch out on by the Ad Agency that sold the latest TV commercial to @Telstra (the stupid cartoon one). 🙄
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✨ kp ✨ (@tinyspeckofkel) reportedHang on @onenzofficial ya what??? NO advertising, no notice, now you’re cutting off HFC cable internet that I’ve had since Telstra was a cowboy 😡🤬 But it has way less issues than fibre and wifi ****** connections. WHY DO YOU DO THIS?? First it was my Paradise net email & now?
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yeah yeah its anne (@annabell_JG) reported@Telstra why does overtime telstra app updates on my mobile suddenly I have to change all my login details passkey etc. This is very frustrating @telstra
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Paul (@lefthandwave) reported@markbouris Every member has never had any real small business experience zero ! Well educated , sat on Boards of Telstra ! Accounting firms government contracts! No wonder
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Bron (@Bron91856683607) reportedFRANK radmil and eliska zimova were involved in grooming of a child for a peodafile for over a decade TELSTRA MOBILE NETWORK IS profeting from silencing victims of torture and grooming and attempted murder of children to look like a accident in Perth Western Australia
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Bron (@Bron91856683607) reportedTelstra mobile network a peodafile protecting network WHO even cut off emergency calls to victims mobile phones and that was happening from the 90s and I can provide evidence in court that Telstra disconnected emergency calls to victims of intellectual property thefts where