Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Brisbane, Adelaide, Melbourne, Perth, Hobart, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 6 hours ago |
|
Brisbane
|
Wi-fi | 19 hours ago |
|
Sydney
|
Phone | 23 hours ago |
|
Adelaide
|
Internet | 1 day ago |
|
Brisbane
|
Phone | 1 day ago |
|
Adelaide
|
Phone | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported@Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.
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Recon Bull (@ReconBull) reportedThere has been no fresh commercial announcement between $ASTS and Telstra (ASX:TLS), although Telstra now appears on the AST website! Still, these numbers from Telstra’s current $SPCX Starlink-powered satellite service are pretty interesting: 26m+ satellite texts sent or received. 2.9m+ customers connected at least once. 200k+ connections per day, up from 80k at launch. Weekends and holidays are the busiest periods. Telstra has around 24.9m retail mobile and device services, so roughly 12% of its entire base has already connected via satellite in just 13 months. Australia itself only has a population of around 28m. Obviously this is Starlink, not ASTS, and these are users rather than paying satellite subscribers. But the bullish read-through is pretty clear. Theres obviously an announcement Incoming and demand for direct-to-device connectivity is not theoretical, even in a relatively small country with strong existing mobile coverage. If other regions see anything close to the same adoption, the potential usage across AST’s 3b+ partner subscriber base becomes pretty ridiculous.
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Jess H (@Jess_H19) reported@Telstra Yes I have reset both phones multiple times over the past days trying to fix data failures, calls not going through, poor signal, messages not notifying. Why am I having to reset so often to get basic function?
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Cdbrown (@BrowntownBrew) reported@CrySlyFly @ialihasaan @Batman2242 Telstra didn't want to bid as Sol Trulijio hated Labor. They ended up not putting in a valid proposal. The other bidders weren't able to provide bids with sufficient financial support.
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Dr Ravi Nayyar (@ravirockks) reported'This is despite Allens never asking Telstra this and strict rules about firms’ consulting and auditing arms not discussing clients.
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William Hawk (@WilliamOneHawk) reported@montrosegraham @News24Aust South Australian police confirmed there is nothing to suggest a regional South Australian woman's death was caused by the recent Telstra outage or any failure to connect to Triple Zero.
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manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reportedSlow clap @Telstra with your #AusAlert @nemagovau Standing within eyesight of a tower and it took 6 min 55 to come through after everyone nearby on other networks got it. 7 minutes of delay means this is not fit for purpose. Your incompetence is proof this isn't a conspiracy.
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Gaz P (Gaz) (@GazPGaz1) reported@RoadknightThe Nope ...Aldi mobile which is telstra Another Liebor fail it seems.
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Orstraya (@orstraya) reported@FarCueCunce Contractor for NBN Co. My olds were hooked up 10yrs ago and while they used the existing Telstra conduit to the house, the inside install was terrible - left a big hole in the wall behind the NTU, which let spiders into the house until I found it years later and patched it up.
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Nagasaki Catholic Jedi (@M333111x2) reported@Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.
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Alex Eckermann (@alexeckermann) reported@Telstra what am I supposed to do if I have been unable to redeem/use Telstra Plus points for two years? Customer Support, a complaint case, and the then head of Telstra Plus (G. Vella) all unable to help or fix. I just want to use my points…
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I fix ****. its what i do ! (@HoolyMcg) reported@BrowntownBrew @Batman2242 We gave up on Telstra years ago Were one of the first in our area to take up starlink. It’s now quite slow because everyone else has done the same
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RocketT🅰️nk123 (@RocketTank123) reportedApparently of the 604 failed emergency calls on Telstra network, only 172 were successful. This raises a question whether these calls were made in Telstra only cells. If yes, this raises a possible use case for satellite, for roaming carriers to beam to these cells for emergency.
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System Failure (@AlienSpoons) reported@NRL Telstra has ongoing glitches with it mobile data network and nobody gives a ****! Yeah! Possibly the phone network too but nobody answers calls these days.
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Yvonne Gunn (@YvonneGunn) reported@EVERALDATLARGE Many have said their Telstra provider phone worked but not their Optus. I even saw one question regarding Vodafone. Is it a provider issue perhaps?
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Tesla Owners Silicon Valley (@teslaownersSV) reportedNEWS: Telstra says Starlink could help save lives in Australia's remote regions. 🇦🇺 • Telstra CEO Vicki Brady says Starlink can help people stranded outside mobile coverage contact emergency services. • Telstra has partnered with SpaceX to bring Starlink Direct-to-Cell satellite messaging to Australia. • Eligible customers can send satellite text messages to friends or family when no terrestrial mobile signal is available. • The service is designed to provide a critical communication option in remote and isolated areas. Starlink Direct-to-Cell is bringing emergency connectivity to places where traditional mobile networks can't reach.
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Simon Cotter (@SimonCotter62) reported@goodfoodgal It was all about the money/share prices and to test our compliance. We passed with flying colours (most of us) We now add the national telstra emergency alert to QR codes, cameras etc and then all we need is a social score system. “ none shall buy or sell except with the mark”
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Key Phaser (@KeyPhaser) reported@Ausbobsmit @lay440318 SHY was all fired up for the Telstra outage, all fire and brimstone. But we never saw this passion for Bondi.
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Neil Christie (@NeilChrist95113) reported@jswharton @lesstenny Costello sorted out labor’debt, privatized Telstra and a few more costly companies and went on ,now take fuckn notice!!!,11 consecutive surpluses,now it’s just reckless spending as the reserve bank says,labour has never and will not so equal that record
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Hector Savage (@King_Hipp0) reported@danderfield Telstra Dome first? I can't remember, I keep calling it Etihad or Docklands though, have never called it Marvel Stadium
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DissentingSkeptic (@DissentingS) reportedWe were shown how the NSA have packet capture devices on all fibre network pipe routers. Telstra use one also to mass scoop traffic. For later decryption with Quantum computers they already have. Mobile is remotely hackable by design ! CIA tech for subliminal mind control.
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I Love Grapefruit (@AnJam1980) reported@RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL
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Heliophilus (@Heliophilus) reported@Starlink @Telstra Shame it's through Telstra and not purely Starlink. Speaking as an Aussie who's regional and driving 15 minutes any direction from my town has the service drop out, I love my Starlink. People in my town love Starlink. I hate Telstra. Cost a fortune and offer very little back.
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Epiphany (@Jce1035) reported@AFL @Telstra Nice to have a midfielder that give a ****
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Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported@Gizmologist_ Never used Telstra never will
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Polycon45 (@polycon45) reportedMy telstra data has been running like **** lately...slow, can't access and drop outs!
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me (@Worthbeing) reportedMy reception on my Nighthawk is disgraceful on the Sth Durras South Coast of NSW, continually dropping out, I am on Telstra and have and are paying substantial costs for this service @Telstra @telstra.
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Ian Linklater (@IanLinklater5) reported@Telstra Reinstate my mobile phone service please . I have a business to run if that actually matters .
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tahlia 🐝 🇪🇸 (@talistri) reported@piacetri i never ever call marvel stadium marvel it’s always telstra dome or etihad
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Brian Basson (@BassonBrain) reported"Asia Pacific went from world first to regional wave in 18 months" In December 2024, One NZ’s Satellite TXT debuted as the region’s first Starlink D2D service, available at no cost to eligible customers. It spans approximately 40% of New Zealand’s total landmass, where terrestrial coverage is unavailable, as well as roughly 20 km offshore. KDDI followed in April 2025 with au Starlink Direct, Japan’s first D2D service, then added app data in August 2025, support for a limited set of bandwidth-light apps beyond texting, and the first D2D data service anywhere. Telstra launched Australia’s first satellite texting product in early June 2025. One NZ added app data, including WhatsApp voice calls, in February 2026. SoftBank and docomo launched in April 2026, making Japan the only market where three operators run live Starlink services. Globe became the latest in the sequence in June 2026 with the Philippines’ first commercial satellite-to-mobile permit from the National Telecommunications Commission (NTC).