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Telstra

Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 12: Problems at Telstra

Telstra is having issues since 05:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 46% Internet (46%)
  • 34% Phone (34%)
  • 9% Wi-fi (9%)
  • 7% E-mail (7%)
  • 3% Total Blackout (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Perth, Melbourne, Campbelltown, Brisbane, Sydney, Gympie, Loamside, Long Forest, Penola, Hobart, Adelaide, Sunshine Coast, Canberra, Bungalow Flat, and Dubbo.

CityProblem TypeReport Time
Perth Total Blackout 8 minutes ago
Perth Internet 20 hours ago
Melbourne Internet 1 day ago
Campbelltown Wi-fi 1 day ago
Melbourne Wi-fi 3 days ago
Brisbane Internet 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • xroadie
    xroadie (@xroadie) reported

    @BassonBrain @Starlink But an iPhone can connect to the phone network via the starlink wifiโ€ฆ.without Telstra

  • GreenComrade
    ComradeGreen (@GreenComrade) reported

    @L0Nii210 going to start calling it the Tiktok Entertainment Centre Brought To You By Temu Sponsored by Telstra (with help from The Australian)

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    OK the rain was good but why is the phone out? first rain in a while might have taken out the landline or rats or termites be in a right pickle if the mobile were network blocked as it was for a while hey @Telstra can't dm on the new phone the "network" demanded I buy

  • cobraschiffer
    cobra (@cobraschiffer) reported

    @sidneyfrommelb Whilst Telstra has network issues after your data leaked by Optus. Cooked.

  • joey8bitz
    calmingdown (@joey8bitz) reported

    @1WeakGuttedDog Boost or JBHIFI cheaper and on Telstra network. Real no brainer. Vodafone unreliable.

  • Lukehickey1i
    Luke hickey (@Lukehickey1i) reported

    @Telstra Your rewards and points website is down and won't load. Be better.

  • DFactualists
    Aussie Diana S ๐Ÿ‡ฆ๐Ÿ‡บ (@DFactualists) reported

    F'ing @Telstra message to me. "This is a reminder that you have a public directory listing for the following service. Your name, address and phone number! are published in the White Pages directory and available to the public"! ******** get me off this or I'll sue U๐Ÿคฌ๐Ÿ’ฉ

  • pirate71305695
    pirate (@pirate71305695) reported

    @PaulineHansonOz @Mummymobbsback1 This is not a bad policy. It's pretty good. As long as the people representing the tax payers are legit and not multimillion dollar leeches like we had with Telstra. And also they must be born in Australia. No foreigners to run the taxpayers interests.

  • hasselljpb
    landman (@hasselljpb) reported

    @Tedthekelpie @Telstra Right at the minute Iโ€™m more concerned about whether the poor girl will survive but Iโ€™m meeting with Telstra shortly. (Local)

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    Same with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.

  • ConPaffas
    Con (@ConPaffas) reported

    @MPolyalloy Now do the ALP list or does that not suit the agenda? Btw, I donโ€™t support government selling assets. Or military bases for that matter. The only one that was good sale was Telstra, because they got a lot more than what it was worth and it hasnโ€™t appreciated. Tech killed Telstra

  • dubzz2228
    dubzz2228 (@dubzz2228) reported

    I need that โ€œ this phone has been disconnectedโ€ Telstra service voicemail

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra Actually itโ€™s more like 2-3 bars reception at the moment but the issues werenโ€™t from today it was through the week

  • BHanchen
    Bri ๐Ÿง‘โ€๐Ÿฆฏ๐ŸŒป|| SUPPORT ๐Ÿ‰๐Ÿ‰๐Ÿ‰ (@BHanchen) reported

    Yo Aussies anyone else with telstra (or companies that use their network, like belong) having issues with data?? Woke up this morning and the wifi wasn't working, turned on my data and... that wasn't working either. And my roommate's data isn't working either

  • brar642188
    jeeta Brar (@brar642188) reported

    Telstra network in Clyde North, Berwick, Cranbourne & Dandenong is terrible. My UberX and trucking business depends on my phone, but calls and data keep dropping. Paying premium prices for poor service is unacceptable. Do better, Telstra. shame shame @Telstra @TelstraBcast

  • DanielSMatthews
    ๐‘ซ๐’‚๐’๐’Š๐’†๐’ ๐‘บ๐’„๐’๐’•๐’• ๐‘ด๐’‚๐’•๐’•๐’‰๐’†๐’˜๐’” ๐Ÿ‡ฆ๐Ÿ‡บ (@DanielSMatthews) reported

    @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

  • TomPlayford3
    Tom Playford (@TomPlayford3) reported

    @Ben_Davison1 In years gone by NAB got their arse kicked in the UK; Telstra crashed spectacularly in China and the list goes on. Our biggest companies are all cossetted by a favourable regulatory environment and bugger all competition. Every time they try venturing overseas they fail.

  • rightwingpeter
    peter (@rightwingpeter) reported

    @Jazzyy_rosee I never get past the Telstra AI answering robot , it drives me totally insane , I donโ€™t wait anymore , directly complain on their website , they have a form , get your response in a day or so , otherwise you spend hours on the phone , then to totally piss you off try the NAB

  • chicpussykat
    โ€œSashโ€ Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @KensingtonRoyal @KensingtonRoyal Telstra made cust service jobs outsourced. 2010 Me then no more job $0,canโ€™t afford gym,back on dole! Menopause worsened & mental traumas! Iโ€™m now on Disability dole & NDIS. My weight back 100+ kgs๐Ÿ˜ข! In Pandemic I desperately started Yoga Teacher course on Udemy

  • JunoNameon
    Juno Nameon (@JunoNameon) reported

    @the_LoungeFly @Telstra You have to go through the ombudsman to get an Australian staff member, someone with access to your records apparently or can fix anything. The call centers are just to keep you preoccupied long enough that you get sick of it and go away.

  • Trev__Says
    Trev (@Trev__Says) reported

    @2D_laSol @arbsmichael I blame these 2 vile **** ***** They sold off everything that was not nailed down in a once off fire sale so that no govt for 20 years was able to balance a budget Telstra, CBA, the airports, our gold all gone These grubs should be in jail

  • joe_blogswa
    joe_blogswa Free Palestine (@joe_blogswa) reported

    @marie19705 @Telstra i ditched them went to Aldi they use the telstra network and the data rolles over

  • spannaforce
    Anna (@spannaforce) reported

    @roonsopo Our internet has gone down, telstra outage. So I am going to miss out on the mighty redV thrashing the sharks

  • NftSnowman
    SnowmanNFT (@NftSnowman) reported

    @NicFromOz They use Telstra wholesale network, coverage shouldnโ€™t change from what you have now, 4G, no 5G, I have used them, changed to Superloop though, tied in with NBN plan for bundle discount.

  • wright_l90101
    LWright (@wright_l90101) reported

    @ajbott @Telstra Population growth has overwhelmed the Telstra towers in lots of areas I am told, congestion causing a lot of the problems. I have been told towers are being upgraded over last 2 weeks but I imagine it is a slow process.

  • nursesrock25
    Sam (@nursesrock25) reported

    @Telstra @ABHawks1 @Telstra Iโ€™m having the same problem

  • Bailey92035278
    X- Y Bailey ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ณ๐Ÿ‡ฟ ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฉ๐Ÿ‡ช๐Ÿ‡ฎ๐Ÿ‡น (@Bailey92035278) reported

    @WSWanderingEels On the rare occasion Vodafone customer I actually agree with Telstra yes you have to go now if youโ€™re the NRL like yeah 2029 if you want to beat the AFL over anything then this would be the one AFL hasnโ€™t even talked about 20th team. Time for the NRL to put up or shut up

  • jasonfly
    jfly (@jasonfly) reported

    @pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and Iโ€™ve had no issues with them for a the year since I switched.

  • Antony_Collins
    Antony (@Antony_Collins) reported

    @Telstra you absolutely suck. Both my kids are overseas (18 and 20) and one is out of data and I canโ€™t add more for both. Iโ€™ve been talking to Telstra for 8 hours and still no outcome. My daughter has no data left: Telstra suggested we get a 3rd party ESIM. The Worst Telco EVER.

  • immyonboard
    immyonboard (@immyonboard) reported

    Will be late to the iOS 27 beta this year because, as usual, my Telstra internet keeps crashing. 12+ times a day. Fix your **** @telstra, this is incompetent.