Telstra

Telstra Outage Report

Why is my Telstra service not working?

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Telstra Outage Chart 02/18/2026 01:10

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Telstra compensate me for the outage?

The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Horsham, Brisbane, Adelaide, Warrnambool, Morwell, Perth, Maitland, Young, Cornwallis, Cooyar, Hobart, Newcastle and Launceston.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaSydney Phone
AustraliaMelbourne Phone
AustraliaSydney Phone
AustraliaSydney Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LousadaMatt matt lousada (@LousadaMatt) reported

    @Telstra What DM? This is BS anyone that actually sees this needs to know how badly an entire region has been treated and Monday I am putting in a formal complaint with the ombudsman. You can openly reply to me Lee

  • saysHorst saysHorst (@saysHorst) reported

    @Telstra my mobile reception has been very poor the last 3 days. Can you tell me if there is an outage in my area…? Your website says nothing

  • fiveless fiveless (@fiveless) reported

    @TelstraPurple **** off telstra you’re the worst phone company in the world. We can’t even ******* call you ! Go ******** away.

  • Dominiq85259110 Dominique James (@Dominiq85259110) reported

    @Telstra Obviously you are so rubbish it’s been months. No technician has arrived despite many appointments made. They just don’t turn up as arranged. WtF is that?

  • TheRealLeeRose Lee Rose (@TheRealLeeRose) reported

    @Telstra Is there any reason that my internet keeps dropping out approximately every 30-40 minutes over the last 5 hours or so? Postcode 5114. Your outage page says there are no problems.

  • Rugrat_rodeos Mac (@Rugrat_rodeos) reported

    @Telstra after unsubscribing to your spam emails several times I have now made a formal complaint to ACMA. I am NOT a customer- I have never given you my personal details - tomorrow I will make a TIO complaint and one to the ombudsman. Theses are SPAM & privacy laws you break

  • x2mtb mtb (@x2mtb) reported

    @Telstra @NicNocFN Mate I need a follow been with Telstra for 10 years I’m a loyal customer

  • BryanS81 Bryan S (@BryanS81) reported from Long Forest, State of Victoria

    @Telstra Normally pathetic yes. Not sure why I’m bothering staying with Telstra as I live 2km from a tower and have less then 2 bars service

  • BryanS81 Bryan S (@BryanS81) reported

    @Telstra It really isn’t strange. It’s poor service and it’s getting tiring putting up with it and paying for it

  • RogerMoll R J Moll (@RogerMoll) reported

    Is there anything more useless than the Telstra Air random WiFi network? #telstra

  • Elkatraa Elkatra (@Elkatraa) reported

    @MischiefsGG @Telstra Am i seeing history go down here?

  • BryanS81 Bryan S (@BryanS81) reported

    @Telstra And then I click the network coverage issue on the page then it expects me to re-explain everything again…not happening

  • JJ75595432 JJ (@JJ75595432) reported

    @FionaRoseT @VodafoneAU Optus lost me for life after massive debacle. Moved over to Telstra. But really, they're all as bad as each other. But telstra do have better coverage

  • BryanS81 Bryan S (@BryanS81) reported from Long Forest, State of Victoria

    @Telstra Wow well done. Then page you sent to me onto tells me there’s no issue with the service yet clearly there is as I’m sitting at home 1.9km from a Telstra tower and I have 1 bar of signal strength on a iPhone 12. Good work #timetoleavetelstra

  • reppin43 $ (@reppin43) reported

    @Telstra question to Telstra why in the actual **** are your speeds so inconsistent like what’s the ******* point

  • ZekkkkTTV Will (@ZekkkkTTV) reported

    @Dxyyz @Telstra Damn, guess i won’t buy you that dlc then

  • HarrisonGibso19 Nova (@HarrisonGibso19) reported

    @Telstra Your internet gives me 200 ping or it night be my service, anyways love your phone's and can I get a follow

  • BryanS81 Bryan S (@BryanS81) reported from Long Forest, State of Victoria

    @Telstra I shouldn’t have to. I’m paying a premium for a subpar service. I have reported it to you now you can investigate it and fix it!!

  • deqqrison Mara Spam (@deqqrison) reported

    @Telstra @Uppish131 fix my internet xx

  • ____Jordyn____ Jordyn 💋 (@____Jordyn____) reported

    @Telstra They also claim the transcript is deleted so they can't see anything from them!! How convenient for @Telstra Wtf what are the INC numbers for ? They're lying because previous consultants say everything gets lodged in the system!

  • Th3_only_Blubbu Blubbu (@Th3_only_Blubbu) reported

    @Telstra 17 years being a customer and most of those years have been problems with the internet, service is great too NOT when trying to sort it out

  • oolxh ooloh (@oolxh) reported

    @Telstra @DaEpicPie @ObeyAlliance hay telstra thx for good service homie

  • Robbsthoughts Dr Rob 🙏✳️ (@Robbsthoughts) reported

    HALLOO?? #Telstra? Customer service?

  • lynwill65 Lynette (@lynwill65) reported

    @Telstra Memo to Telstra your customer service is SO ****!! Why???

  • VegJames James (@VegJames) reported

    @Telstra The answer didn’t help but I got closer to my data limit notification and it answered for me. I wanted to know if plans were capped at 1.5mbps after you hit your data limit on post paid

  • Dxyyz Dayz 〤 (@Dxyyz) reported

    @Telstra Don’t even follow me I see how it is curse me with bad net and don’t even bump me a follow :/

  • jendowli (((Jen Dowling -- she/her ))) (@jendowli) reported

    @Telstra I did yesterday and it said nothing was wrong. Which was contrary to today when I kept getting the "internet is unstable" message during a meeting.

  • xxshrederxx21 XXSHREDERXX21 (@xxshrederxx21) reported

    @Telstra Ur internet is actually so ***, pls do something other than sitting on ya *** all day. Like damn

  • doleyy7 doley7 (@doleyy7) reported

    @Telstra do u know why my wifi goes bad for a couple minutes then goes back to normal ping ? like it goes up to 80 ping then back down to like 0-20

  • Brawlator Brawl 🍹 (@Brawlator) reported

    @ZekkkkTTV @Dxyyz @Telstra Telstra, you down to run a few raids?