Telstra Outage Report
Why is my Telstra service not working?
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Sydney, Brisbane, Melbourne, Adelaide, Kingaroy, Canberra, Townsville, Mandurah, Gold Coast, Penola, Kadina, Ceduna, Kincumber and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Total Blackout | |
| Sydney |
Internet | |
| Brisbane |
Phone | |
| Melbourne |
Phone | |
| Adelaide |
||
| Kingaroy |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Professor Jack Shyte
(@ChuckUp5) reported
@7AFL @thetempertrap @Telstra what a load of **** they were off key singing crap music and ridiculous outfits
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gavin
(@gavin61528418) reported
@7AFL @thetempertrap @Telstra They were terrible…. Again
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Skarezo Snr
(@Fanatic4futball) reported
@ToMyPirateShip @lesstenny @Optus You're Lucky you got an email. I've got two Business Accounts under my name with multiple handsets and haven't received a damn thing. Time to change to Vodafone or Telstra, not that they are any better. #FuckYouOptus
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Ray Wilton 💧
(@raywilton4) reported
@stopthecrapnow I pay Telstra by BPAY. Always on time. Gold Tier customer but might just as well be a wet ***** when it comes to getting value for money. I tolerated it until I discovered plan change requested of Telstra will force a direct debit clause. Why if they cant deliver a fair service?
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regular maz
(@pocketmaz) reported
Telstra’s marketing team doing the most with these “no data breaches” ads after every goal damn #AFLGF
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Ms Soapbox✳✳✳✳
(@MsSoapbox) reported
@lesstenny @Optus Thank goodness have never used Optus...Telstra made me cry enough times I didnt need another telco to send me over the edge.
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Éliette Priaulx 🏳️⚧️
(@elipriaulx) reported
@annaRoseShadow @AriiaLux @lauroralei I moved away from Telstra after issues with them. There is no perfect solution 😔
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Pauls Perfect
(@paulsperfect) reported
@lesstenny @Optus Never liked Optus although Telstra not much better.
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jedstur™
(@jedstur) reported
@peter_0713 That would be kinda funny but mainly horrific because I’m a current Telstra customer (although an hour ago got the “your data has been compromised” email from Optus as a previous customer… so looks like I’d be screwed either way)
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Anna Smith
(@annaRoseShadow) reported
@AriiaLux @elipriaulx @lauroralei I will likely be moving to Telstra as I use to work for a wholesale customer of Vodafone and watched the BS my old employer went through with them.
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Ron Baker No DM’s Please
(@RonaldB93378022) reported
@PeterTOWNSV1LLE I changed to Optus 3 months ago after 25 years with Telstra. I went to see them yesterday to check my account and they said mine was safe and showed me the account itself. I’ve been checking my bank account every hour since and no damage so far.
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Ahoma Seksha
(@samsuth1) reported
@vanhudge @literalsam omg rip, I wonder if u can ask companies to delete stuff like ID info if you leave them, to try avoid this ****. did u have to move to telstra?
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Fiona Johnson
(@FionaJo90331745) reported
@7AFL @thetempertrap @Telstra It was terrible.
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Leftwing Bastard
(@_SocialDemocrat) reported
@raywilton4 I don’t do Optus or Telstra. Plenty of other service providers out there.
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Steve
(@dAddKiLLeR) reported
@7AFL @thetempertrap @Telstra Had to be the worst **** I’ve heard
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be upstanding
(@blightyOz) reported
@Telstra @MCG Telstra have just kicked Optus when they are down with a ‘Telstra Secure’ advert between footy break.
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jimkav12345
(@jameska97458102) reported
@Not_Fred_Nerk @MikeCarlton01 Yeh, gave up after the first quarter after listening to Telstra telling me yeah, they’ll fix my wifi - what sort of mugs do they think we are? As if Telstra could fix anything…
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emily 💌 157
(@stillfvckinluvu) reported
when i went to telstra today i played with the 14 pro max and the power button is down so low compared to this phone
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fastglassglen
(@fastglassglen) reported
@Telstra My company has NBN, it doesn't work so I cancelled it on the 9th Sep. Do you want the reference number?
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VorticityPhoto
(@VorticityPhoto) reported
Damn Telstra working quick to get their ads ready for #AFLGrandFinal #GoCats
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Laurence🇦🇺
(@LaurenceSong) reported
@Telstra Already spoke to customer service
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Dean Caines
(@clockwatchin) reported
@AndrewPatrick_ @Optus @Telstra Absolutely, I haven’t been with Optus for about 15 years. I can’t see how any reasonable person could sign up as a new customer now.
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Cryptographer
(@Decryptographer) reported
@choppol24 i regret moving to @VodafoneAU from Telstra. Never have i ever come across such bad service. Frequent complete network loss. Even now me and my wife have no network
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Ray Wilton 💧
(@raywilton4) reported
@Telstra Hi Glenn, I’ve had Telstra & NBN at this problem since 2014. I’m angrier at the moment because of the plan crap that Telstra imposes & its efforts to be paid automatically despite continually failing to earn its keep. $350 a month. My name is my Twitter name. Feel free to check.
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Leftwing Bastard
(@_SocialDemocrat) reported
@raywilton4 Why are you with Telstra? Is your residence limited in who can provide service? Are you remote?
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The Gov
(@itwasntmepaddy) reported
@7AFL @thetempertrap @Telstra Half time was crap.
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Geoff Thomas
(@Geofftheplumber) reported
@raywilton4 Set up direct debit with @Telstra last Jan I think Every month since they cut my service at the start of payment period Been to see them in store around ten times it has been sent to upper somewhere for action by the IT people but they dont do anything my service still gets cut
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Burger Time 4x🍔
(@2xPfizer) reported
@7AFL @thetempertrap @Telstra This ****-show is embarrassing
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tariq
(@testok51981) reported
@therobcarroll @7plus If your mobile provider is with telstra. Then try streaming with mobile data or wifi. Try both. One might be more stable then the other. Any issues feel free to message through
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CrankyFranky
(@CrankyFranky13) reported
@paulsperfect @lesstenny @Optus Prefer Optus to Telstra for many years now. Another good Aus institution destroyed by appointing poor board and executives.