Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (48%)
• Phone (34%)
• Wi-fi (8%)
• E-mail (7%)
• Total Blackout (3%)
• TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Perth, Cairns, Arumpo, Canberra, Melbourne, Hobart, Brisbane, Adelaide, Sydney, Geelong, Penola, Cook, Nuriootpa, Loxton, and The Hills Shire.

City	Problem Type	Report Time
Perth	Internet	28 minutes ago
Cairns	Internet	4 hours ago
Arumpo	Internet	8 hours ago
Canberra	Internet	22 hours ago
Melbourne	Internet	1 day ago
Hobart	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@andrewrdn463) reported 3 minutes ago

  People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  jayzco (@jayzcoz) reported 10 minutes ago

  @gasugasu1984 I’ve used Belong premium, $95/mth, 100/17mbps. FTTN. They use Telstra service. Northern VIC. I find the speed ok for (tv) streaming, but lm not using any video computer development software. I haven’t done a speed test. Likely cheaper services available.

• 
  Leonie Wainwright (@leoniew27) reported 12 minutes ago

  @MelPalling @Telstra Hi Ivan, you've clearly never been to Clyde, Victoria. It's a bottomless pit for Service. You cannot get service inside anyone's homes, and once you find a 'service' area, you dare not move, as it will drop straight right out. It's a huge growth area

• 
  Mr musk ⭐️🇺🇸🚀 (@Mrmuskh4l5l) reported 13 minutes ago

  @c__future6 This is how the whole thing started when I sent $500 for a VIP Telstra Tesla membership card and never got the Tesla I won! That was my fault and now you’re trying to make this my fault I would think two guys working for Elon Musk would be a little bit smarter than this.

• 
  cat 💜🇵🇸🩷 (@feedthecath) reported 16 minutes ago

  @Flawless_Sports @AFL @Telstra Robey is the worst option of the 4 lol

• 
  slugger 🔴⚫️⚪️🧀 🇦🇺 (@saintslugger) reported 17 minutes ago

  @AFL @Telstra @essendonfc Poor prick

• 
  immyonboard (@immyonboard) reported 23 minutes ago

  Will be late to the iOS 27 beta this year because, as usual, my Telstra internet keeps crashing. 12+ times a day. Fix your **** @telstra, this is incompetent.

• 
  Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported 26 minutes ago

  @karlstefanovic Sold everything you clown Private sector won That’s why we pay **** tonne more Look at Telecom into Telstra he royally ****** that up ******* get it right ******** 🤡🖕#Auspol

• 
  AK (@ashishiacr) reported 32 minutes ago

  @SiddharthKG7 His son bought first Mobile Network in India-Modi Telstra

• 
  Deepuc (@deepudips009) reported 33 minutes ago

  @Vickibrady @Telstra have you ever tried contacting your premium support on Telstra app? you should try

• 
  Jesse (@JesseValeri) reported 33 minutes ago

  @Busybee32433175 @Teh_Jkr @Optus Any time I wanted a new phone I'd walk into a Telstra store and just buy one. My SIM is already Telstra its just plug and play. People make the mistake of getting a new phone whilst still paying off the current one. A never ending cycle of payments for something shiny. Boring.

• 
  Veritas (@jarro56) reported 34 minutes ago

  @karlstefanovic John Howard & Costello last budget would have been in deficit if they didn’t sell off Telstra & gold reserves.. Costello claimed gold was no longer the standard **** look at it today IMF stated that the last term of Howard was the highest spending term of any Aust government!

• 
  Aussie Diana S 🇦🇺 (@DFactualists) reported 34 minutes ago

  F'ing @Telstra message to me. "This is a reminder that you have a public directory listing for the following service. Your name, address and phone number! are published in the White Pages directory and available to the public"! ******** get me off this or I'll sue U🤬💩

• 
  Julie Burgess (@julieburgess623) reported 35 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  Tony Walton (@TheCyclonesSka) reported 35 minutes ago

  @Telstra GREEDY ARSEHOLES!!! Isn't it funny how Telstra, that great Australian company, keeps ignoring me? If someone from lovely Telstra does reach out to me they won’t want to discuss my concerns in public. We want to help you, Tony. Please private DM us.

• 
  Sam (@nursesrock25) reported 36 minutes ago

  @Telstra @ABHawks1 @Telstra I’m having the same problem

• 
  mark coppleson (@vmc2011) reported 37 minutes ago

  @RizviAbul Well given Telstra and CBA both have an extraordinary number of retail shareholders either , individuals, trusts or superannuation funds numbering in the hundreds of thousands if not millions , many Australians would be aware of the CGT and franking credits but there was never any need for the vast majority to worry about a tax return given not having to declare dividends under a certain amount and the easy calcUlation with the CGT discount .... Now it’s a lot more complicated and non compliance will come with threats so please don’t be so dismissive when for some it is a big deal

• 
  🇦🇺Leoo 🗻 (@OCELeoo) reported 37 minutes ago

  @SamuelLalor22 @AFL @Telstra The team he was never on sure

• 
  Dave Jones (@eevblog) reported 38 minutes ago

  Trying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?

• 
  Dust (@BuZZiNiTT) reported 40 minutes ago

  @defnotbarnsybdc @QBCCIntegrity That works for awhile but now Telstra is forcing people to have a current os and have started kicking people off the network. My phone went dead last week so i went to use a backup phone and could not for this reason.

• 
  Paradoxa (@Paradoxa18) reported 41 minutes ago

  dear Telstra thanks for never sending the gadget to connect to wifi years without home net but seems there's an upside

• 
  Hugh Jebawlsak 🇦🇺 (@WillHammer77) reported 44 minutes ago

  @newscomauHQ So is Telstra! Go **** yourselves Zionist shills.

• 
  Anna (@spannaforce) reported 44 minutes ago

  Man, telstra internet has gone down Rebooted a thousand times.

• 
  enz (@enz2g) reported 45 minutes ago

  @joey8bitz @1WeakGuttedDog Using the network doesn’t mean they get the same priority and boost speeds are also capped otherwise there would be no benefit going with Telstra and paying more. I get what you’re trying to say but your comprehension is terrible.

• 
  Ms Meh (@ms_meh) reported 48 minutes ago

  @maher_aaron @wwos You Telstra 'em! Though they'll probably tell you it's a Youi problem that you don't like how the coverage is 99c delivered.

• 
  💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported 49 minutes ago

  @Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.

• 
  y (@yuyan497) reported 52 minutes ago

  @Samantha7ey it's the telstra network 😭

• 
  Nat Factor ⭐️💜 (@StuddertNatalie) reported 55 minutes ago

  @TheChopperLady It’s ok. I’m already thinking of suing Telstra for ******* up my payments and putting me in this situation! So much for government assistance right? These corporations and governments are pathetically slow!

• 
  andy lai (@andylaiz88) reported 56 minutes ago

  @Telstra @OvrgrwnDwrf intermittent signal strength of 1 bar coverage isn't coverage you wankers. 🤡🤡

• 
  Steven Payne (@CmonMick) reported 58 minutes ago

  @meshygrey And then we sold CommBank, Qantas, Medibank, Telstra, CSL, Syd/Melb Airports and most of our energy and water assets because govts are big bad meanies and private corporations we're going to take us to the promise land🫤