Telstra service status: outage reports and connection issues
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Darwin, Brisbane, Canberra, Hobart, Perth, Adelaide, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, and Dubbo.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 6 hours ago |
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Internet | 8 hours ago |
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Total Blackout | 15 hours ago |
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Internet | 1 day ago |
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Total Blackout | 1 day ago |
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💧Daren Connor 🇦🇺 (@connor_daren) reportedSince the @Telstra outage, the mobile coverage of the Telstra network has dropped significantly & also slowed significantly.
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RocketT🅰️nk123 (@RocketTank123) reportedApparently of the 604 failed emergency calls on Telstra network, only 172 were successful. This raises a question whether these calls were made in Telstra only cells. If yes, this raises a possible use case for satellite, for roaming carriers to beam to these cells for emergency.
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Uptimus (@UptimusApp) reportedAug 6, 2026 at 03:00 UTC: The incident regarding Telstra website performance is resolved. Service remained stable for the required monitoring period following recent community reports.
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Red Rivers (@RedRivers994225) reported@ImJulianAssange This is interesting. He's going toe to toe with Telstra in Australia over regional dead zones , for mobile phone subscribers. They have had a monopoly way too long on infrastructure leasing. That has largely been payed for with taxpayer subsidies and credit guarantees. Canada would be similar. They said they support "deregulation" right ? is that only for the international "bond, banking, equities" currency skimming goons and their European aristocracy "stakeholders'? " LOL cause I know Trev and Deb in Penrith won't see a cent in benefit. Maybe cheaper street fentanyl...for the "Asian importers"
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Milan (@EthNick_) reported@TelstraEnt Your phone support is utterly atrocious. @Telstra Will you improve on them & provide assistance???
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Chrissy D 🌼 (@DowseChristine) reported@7NewsSydney Switched to starlink , I love it, no issues and I'm paying less than I did with telstra.
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Chris (@Chrisjstony) reported@gjblue With about 180 new Appartmemts built less than 100mtrs from me in the past 10 years. Telstra bandwidth has failed. Telstra could not give a ****
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Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported@Gizmologist_ Funny how telco’s never had this problem before wouldn’t surprise me if Telstra orchestrated Optus outage to knock them out of the market like Qantas did to Rex blocking airports We’ve had polair lately at night doing thermal mapping of the area fly round almost 2hrs each time
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LJR (@Watchingbrief21) reported@Telstra @AnikaWells When customers have issues/questions requiring clarification regarding their Telstra plans (formerly owned by Aust Govt!) why are we still being sent to international call centres???
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Sassy Cass (@SassyCassAus) reported@lostonabikeOz @RoadknightThe My telstra phone copped it despite receiving pretty much zero anything else on the cellular network here. Odd.
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Kim, Car Thief in Texas (@CarThiefinTexas) reported@HappyNacho73 I've got two numbers and the Telstra one on e-sim was very loud compared to the Optus network one.
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💜Rosie⁷ ⟭⟬ 🇦🇺⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ💜 (@rosie6172) reported@Telstra has there been another outage? I couldn’t make a call before. Turned it on and off airplane mode and can now call. Cheers Rosie 👍
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Josh (@joshatticus) reported@Netherby1866 @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though
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Kel So (@KelSoOz) reported@DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.
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Blindsided (@Blindsidedly) reported@MsMountebank Time to decimate overly generous executive pay. Again with #Origin, #Telstra, a known 'cheap' fix, with the impacts borne by customers. If they can't do their jobs don't pay them. Prices for both sectors ratcheted up regularly, even now during a cost of living crisis #auspol
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Heather Bilson. (@BilsonhBilson) reported@gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵
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BexThreads (@BexThreads) reported@Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts
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Shanti Beach (@shantibeach888) reported@Starlink I have to get out of a telstra contract that is not what they told me coverage is crap at times
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Joseph Godridge (@jgodridge87) reported@7NewsSydney Good, I’d be happy to see the end of Telstra for their **** service and tip off plans.
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Shelldon & Big Rippa ,"angels" Thomas ,Maggie 🇦🇺 (@ShelldoHanson) reportedhey @Telstra since your outage last week as pc and phone linked every thing on my pc i have had to prove i'm me , it bloody sucks all these codes ect locked out of every thing have been spent hours to work again
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Uptimus (@UptimusApp) reportedAug 6, 2026 at 02:25 UTC: Uptimus is currently monitoring Telstra website stability. Community reports have returned to normal levels following recent fluctuations.
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Husky (@huskyaustralia) reportedIs Telstra down again ?!?
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BeefyGold6669 (@BeefyGold6669) reported@sanpellyenjoyer I swear that one in the teal shirt was Steve from Dell tech support. And the one next to him was Randy from Telstra
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Aberrant Gentile (@AberrantGentile) reported@nemagovau If i receive the alert on the phones i had to replace because they couldn't call one number on one network that i don't use, "000" on Voda network. Then i want those phones imei numbers reinstated on the Telstra & Optus, that i have sims for. The public/private partnership scam
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Nagasaki Catholic Jedi (@M333111x2) reported@Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.
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Sassy Cass (@SassyCassAus) reported@JakeBeer11 @OhappySt My telstra worked for this the first time outside of the small space it actually gets service here. Did it deliberately, and now I want to know what the actual **** Telstra ....
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Collin Beath (@AusDeFi24) reported@teslaownersSV No good calling 000 if the telstra and other networks are down anyway
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Mark (@Markius_vini) reported@Starlink @Telstra Day 23 Asking Starlink to start providing service to Angola
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Lucy Graham (@montrosegraham) reported@News24Aust Three people died. One person died in the more recent Telstra outage. Australians are supposed to trust the government with Digital ID?
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'Dave Freer (@davefreersf) reported@RoadknightThe I got it. Telstra - **** service all week - but worked for this.