Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (44%)
- Phone (34%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Rockhampton, Melbourne, Cook, Adelaide, Perth, Ceduna, Brisbane, Loxton, Hobart, Smithton, Penola, Kadina, Queenscliff, and Maitland.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 20 hours ago |
|
Sydney
|
Wi-fi | 2 days ago |
|
Rockhampton
|
Internet | 2 days ago |
|
Melbourne
|
2 days ago | |
|
Sydney
|
Internet | 2 days ago |
|
Melbourne
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Steve (@LegendOfSven) reported@estratgen My internet is ok apart from being slow and expensive but I get the same with 5g. Constantly dropping and reconnecting every half hour or so. So much for paying more so I can have Telstra because it's "more reliable"
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Raymond Brown (@jrbrown48_brown) reported@TimjboAU This idiot sold our gold reserves & Telstra. We had to buy it back with shares. Didn't have the courage to lead the Libs.
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David S Salkeld 😎 (@maranatha_71) reported@Telstra I can not sign into your app as I already have an account, but it's attached to a defunct email. Please help.
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JoshAtticus (@joshatticus) reported@ElManuSantander Wait, technicolor? The same company that makes the garbage Telstra smart routers?
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Brett Phillips (@Aussie_Anzac) reported@Telstra what the hell is going on with the mobile phone infrastructure in the Coonamble area? For over a week now, havent been able to have a complete conversation with my Dear Friend. Keeps dropping out. Its the 21st Century for smegs sake! Get your **** together!
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Jonny17bgood (@Jonny17bgood1) reported@__amyylouise Never go past Telstra not worth saving a lousy buck and compromising
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Jackson (@jacksondavis316) reported@talyasalem Valid haha. The Telstra whistling one when you're getting belted is the worst too
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AlloAllo (@squirtlesma) reported@acccgovau Telstra changed ALL prepaid plans stopping top ups 4 Data/Texts UR now FORCED in2 plans u DONT want @ dbl the $$ & third of data-4GB top-up was $20 now 4GB doesn't exist-Many with cost of living probs went prepaid 2 have a📱 They're screwing ALL poor/sick & rural ppl
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tom flynn (@tomdflynn) reportedI missed a Telstra bill Now my phone can't make calls Paid the bill yesterday My phone still can't make calls Very long term Telstra customer Time to move
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Angry G (@PissedOfAussie) reported@Telstra twice this week you have sent me an email re network updates and service interruptions, both times 40 minutes after the scheduled start time, both times interruptions already under way. How does this help someone working from home on those days? I'll tell you, it doesnt.
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miss_84 (@Miss__84) reported@Telstra No idea i havent spoken to her yet but this is a fair bit of crap youre pulling on an elderly and vulnerable woman... could almost inch into elder abuse considering youll still ask her to pay her full bill
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Man With A Stick (@bludgeonParagon) reported@ashleycanttweet Social media truly signal boosts the most negative people these days because I remember back when I was playing a ton of Horizon 3, and as an Australian I don't recall people online ever being so miserable. I was just marvelling at the wheelie bins and Telstra phone booths lmao
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Paul Cashmere (@paulcashmere) reported@markbouris "no national debt .. yep zero" because he sold over $70 billion in public assets to pay down government debt, with major privatizations including Telstra (approx. 49% in 97-99), the remaining Commonwealth Bank shares, all major federal airports, and the National Rail Corporation.
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zay🦭 (@ovrdosedeluzion) reportedtelstra is actually so **** im gonna kms
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Unique Images Australia (@UniqueImagesAus) reported@BassonBrain @Jessdistrict11 @SpaceX I live 10km from the ocean, between two major cities. No phone signal in many many locations on our major highways. Cannot send a text while talking on the phone. I have two Telstra numbers, highest cost plan. Without Starlink mini mounted in everyone of our commercial cars, no comms. Australia has no world class highway connecting cities. Has no coastal phone network or fast internet. It’s 2026 and I though I would be in a flying car, reality is I cannot make a call and text simultaneously.
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Michelle Burrows (@ChelleAB) reportedI’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.
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TK (@Teexmachine) reported@Telstra @bruzo2 Bruce, just get starlink mate, just as cheap and you have zero issues
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DBMG 🇦🇺 (@dbmgreen) reported@james00000001 NBN 50000km of new copper wire $.7bil Now Telstra/NBN have to retrofit secure pits to stop people stealing the copper. Not a problem with all fibre. The LNP completely screwed AUS all the while paying their mates millions to manage it. #industrialisedcorruption
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Muskonomy (@muskonomy) reportedNEWS: Telstra and TPG push Australian government for competitive spectrum auctions despite SpaceX warning Australian mobile carriers Telstra and TPG Telecom have urged the government to go ahead with open, competitive auctions for spectrum licences used for mobile and satellite mobile services, even after SpaceX warned it would withhold Starlink satellite mobile service in Australia if it isn’t given priority access to key wireless spectrum. SpaceX has made it clear that its satellite-to-mobile network (Starlink Direct to Cell) needs guaranteed access to Australia’s wireless airwaves to launch its full services — including voice and data for phones directly from satellites. But Telstra and TPG argue that giving one provider priority access risks limiting competition and could lock in high prices for consumers. A TPG spokesperson said competitive auctions are important because market concentration is a real risk if policy settings favour a single operator. They stressed Australia should encourage multiple satellite providers and business models, not entrench dominance by any one company, whether traditional mobile or satellite-based. Telstra and TPG’s stance comes amid broader debate about how Australia will manage spectrum — a critical resource that carries all mobile voice, text and data traffic. The Australian Communications and Media Authority (ACMA) has been consulting on future spectrum licences and how to allocate them fairly as older licences expire and new services are developed. Telstra itself has been active in satellite-mobile tech, testing and rolling out basic satellite messaging in Australia using SpaceX’s Direct to Cell system, but carriers say full commercial services must not be tied to exclusive spectrum access for one provider.
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BeamRider100 (@BeamRider100) reported@jasuperfund @mark16pg We know, they sold us down the river too. Howard with the mass immigration, selling Telstra and everything. Then Turncoat with all the metadata laws, now morphing into full surveillance and ID scans etc. Morrison with the covid scam.
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Dre🅰️d (@5ingularitea) reported@RocketTank123 Aussies have love/hate relationship with Telstra. It is the most expensive and customer service often terrible but for rural coverage it is the best by far. Optus or Vodafone would love to take some of Telstra’s pie with $ASTS remote coverage
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Outback Eskies (@outbackeskies) reported@Telstra moved back to Australia, been 1 month trying to setup a business account and still after multiple emails phone calls etc can't get a ******* answer....you are the worst customer service in this country says everyone ever...**** u
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Tony (@tonyvibo) reported@Mr_Fanta_Pants @jagjetfly @Telstra You’re not the only one in the Southern Phone pulling the landline plug problem in rural areas boat either. Last hope, chat to your local Federal MP’s office and get them involved in a solution.
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Lilen (@Lilens) reported@chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me
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fatt Guy (@GuyFatt54504) reported@deepwebslinger Based on a search of current news and reports as of April 2026, there is no evidence to support the claim that "tel" (a common abbreviation for Telstra or similar entities) has pink-slipped over 20,000 workers The statement appears to be fabricated or based on misinformation
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Savas (@savasmelb) reported@disco___cat I’m happy with a Boost 365 day plan and they use the full Telstra network. No point paying a premium for the Telstra brand I think.
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David (@dwilliamson931) reported@fakemetrotrains Much more competent then anything Metro can provide. It almost outdoes Telstra for being so customer unfocused
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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Heather Bilson. (@BilsonhBilson) reported@Stinkfiist Howard’s sell off public assets is still contentious! $71.8B in assets that included,Telstra, airports, 167 Billion tons of gold at knock down prices no wonder he was popular with the rich!😳 Rudd got landed with the GFC when falling US house prices had people unable to repay
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The real wrestling critic (@DanielRolf19187) reported@Telstra Telstra sucks three days no Wi-Fi Telstra is bullshit