Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Tullah, Brisbane, Mangalore, Dubbo, Wollongong, Adelaide, Arumpo, Perth, Melbourne, Bathurst, Hobart, Launceston, Bunbury, and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 2 hours ago |
|
Tullah
|
Phone | 8 hours ago |
|
Sydney
|
Internet | 19 hours ago |
|
Brisbane
|
Internet | 23 hours ago |
|
Mangalore
|
Wi-fi | 1 day ago |
|
Sydney
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Apostropher Royal (@GrammarTsar) reportedTelstra didn't just wait a bit too long to replace servers. They were 10 years beyond their maintenance life. And I'll bet all the senior managers got bonuses for driving costs down & profits up by not replacing them. #Insiders
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chromed_ego (@chromed_ego) reported@ausgov now you can blame India for Telstra outage
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Dr. Madeleine M. zzzz 🎀 (@maddy_el) reported@MikeCarlton01 @Telstra Don’t believe they did nothing but they were far too slow to respond. When the risk analysis says the problem is urgent, don’t faff around
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WestInsufficientia (@WInsufficientia) reported@Totally4yeah @PaulBongiorno Telstra is a PRIVATE CORPORATION not a govt institutuon. LNP with Hanson (Ind) in 1997.. partial sale & 2006 with PHON support.. FULL sale! That’s why it’s NOT a good idea to PRIVATISE VITAL INDUSTRIES (communications banks etc)! Labor STILL dealing with/fixing LNP/PHON MESS!
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Jumbarrawa (@jumbarrawa) reported@MuzzaDavo Yeah, I got money that the real reason Telstra went down.
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freedom86 (@controlreversal) reported@madwixxy **** off you stupid ****. Your anger should be towards Telstra firing Australian workers you ****. As for her refusal to apologise good on her. Albo doesn't apologise for his repeated lies so why should she?
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Tom Kelly (@TomKell9821483) reported@JasonClareMP is on the Sunday Agenda, talking crap again. These thieves are talking about fleecing Telstra out of millions of dollars for the outage. The money will go into the government's back pockets instead of to the communities that lost the connection to the system.
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Dane Trethowan (@grtdane) reported@TimLooker @ABCaustralia I knew our communications system was down the tube with no stopping it when NBN bought the Copper Wire Network from Telstra and start decommissioning it, we should have had our Copper Network (which served us well) continue to do so along side Fibre etc.
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Tim (@BattleSideTim) reported@Igh0108 The Telstra outage is on her watch. The Minister is ultimately responsible but you like her & that’s nice.
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Bo Reidler (@2020digging) reported@aclennell @SkyNewsAust Joyce keeps talking about guardrails? We have them. They’re the laws of the land. There’s nothing more dangerous than someone like Joyce who interprets his own version of the law and who it applies to. More dangerous than a Telstra outage.
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fanpengry🐧 (@peeeengry) reportedLooks like Neil really was behind the Telstra outage. He literally sealed off the network. And no, I’m not just trying to seal the seals just because penguins happen to be seal food. What am I saying. #neiltheseal #telstra
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Gizmo (@Gizmologist_) reported@AllBiteNoBark88 Actually. that Telstra outage makes sense. I reckon while they were integrating the emergency system they ****** something up to cause the network to not come back online.
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A Wheelie Fungi M.Ci🚹♿ (@Antony_Clements) reported@GunjapartyOz @MikeCarlton01 @Telstra I was demonstrating a time mismatch error, the outage was caused by a time mismatch with an NTP node. They said it themselves. Get over it move on.
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Wanting Fun (@curious_paul) reported@MlsMichael @KatyKray73 Oh, dear, you really have some issues. Not a Labor nor Greens voter, just anti violence, fools, and pro business. What has Telstra got to do with dodgy imports of building products. You struggle to even get your posts correct, guessing IQ below 80. Language suggest IQ of sub 70.
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Lehmo (@lehmoatlarge) reported@strangerous10 @LNPvoterfail Telstra is the purist definition of the corporatisation of essential services. It’s not answerable to the public; only its shareholders. Hence we have a problem; and fly by night pollies handwringing isn’t going to fix it..
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Richard (@sir_richard) reported@9NewsMelb @ollie_haig people blame telstra. If a customer wants a redundant secondary connection they simply ask and pay for it The real question is why VLine had nothing when a outages shuts everything. I hear Vline turned it off a few years ago. Save money no doubt. Its NOT a telco issue.
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Sofia 😷 (@SofiasSnippets) reported@MikeCarlton01 @Telstra My service is still intermittent.
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Mr.MojoRisn (@Totally4yeah) reported@WInsufficientia Telstra may be a private corp, but Albanese’s Labor government literally contracts Telstra to run Triple Zero — the federal emergency call service. That’s why ACMA and the Triple Zero Custodian are investigating right now, and why Labor can hit them with up to $30 million in fines. Your history lesson is sloppy: partial sales started under Hawke/Keating Labor, final tranches under Howard. But that was 20 years ago. Albanese has been “fixing the LNP/PHON mess” since 2022 — and the result under his watch is a software bug that wiped out 600+ Triple Zero calls, stopped trains, triggered hundreds of welfare checks, and may have killed someone. Blaming 1997–2006 ghosts while your government fails to enforce basic oversight on critical infrastructure today is pure deflection. Stop whitewashing another Labor failure, puppet.
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FlyingDropBear - Twatter - full of bots. (@FlyingDropBear) reported@Qldaah Maybe if Telstra hadn't spent 20 years letting the network fall into ruin, this wouldn't be happening. Our old pit was held together with plastic bags and tape.
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Steely Kafka (@Steely_Kafka) reported@strangerous10 @peterke60628957 @BConn39 Given Labor have had 3 terms in power, currently in their 4th, since Telstra was privatised and did nothing to change it, how is this an LNP problem?
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LadyChat (@tulkatide) reported@Commoncents21 @DaleH1234 Henderson/Liddle/Barnaby in 1 wk blame the gov for china firing a missile 5,500km away, Telstra private company fails in regard to 000 & Liddle tops it off with an assertion a death was due to Labor. The pattern? Opposition panic when a problem occurs then try & link it to gov.
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David Marler (@Qldaah) reported@FetchStep It doesn't work that way inside Telstra. I've worked there. There are so many layers of management it's next to impossible for a technician to speak directly to a CEO about a potential problem. That's my point here. Listen to the technicians & build it with more resilience.
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UndoubtedlyDoubtful (@undbtlydoubtful) reported@WInsufficientia @Totally4yeah @PaulBongiorno Aside: My understanding is you should never privatise a natural monopoly. So Telstra or Transgrid, SECV etc would fall into that category. Banks probably ok as numerous.
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Ded Putin (@TheWoof_Grrr) reported@L_AWalker Why dont you see the Telstra outage ages a failure of governance?
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David Marler (@Qldaah) reportedDon't take any frustration out on Telstra workers. I've worked there & they'll be as annoyed about this as the rest of Australia. The wider problem is layers of management over decades not listening to workers. Telstra is a great company. Listen to workers & improve. #auspol
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The Fossil (@LeFossile55) reported@MikeCarlton01 @Telstra Oh but they certainly did do something. They ******* slashed their workforce. Some essential services should never be corporatised & then privatised.
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David Marler (@Qldaah) reported@TonyShepherd4 Unhelpful and wasting SA police & Telstra time. Focus on fixing the problem. Talk to the Telstra workers. What can we do to make the system more robust? May need funding but let's get started on the long-term solution.
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Greg Isles (@GregIsles12906) reported@Glenn02936110 But Telstra said they wouldnt charge their customers for the time all their communication systems were down for!! They dont work half the time in rural areas so our fees should be halved!
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Michael Ellis (@michaelje) reported@PaulBongiorno Restart your phone, as the Telstra is long over. If you still have an issue then its unrelated. Call 132200 to speak to Telstra
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Andrew Bishop (@AndrewB12983801) reported@therevaknight vline should have had a fallback plan for if telstra had issues