Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Gympie, Brisbane, Sydney, Melbourne, Adelaide, Darwin, Canberra, Hobart, Perth, Mangalore, Newcastle, Joondalup, Arumpo, Cook, and Tullah.
| City | Problem Type | Report Time |
|---|---|---|
 Gympie
|
Internet | 10 hours ago |
|
Brisbane
|
Internet | 12 hours ago |
|
Sydney
|
Internet | 13 hours ago |
|
Melbourne
|
Phone | 14 hours ago |
|
Brisbane
|
Phone | 14 hours ago |
|
Melbourne
|
Internet | 16 hours ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Paradoxa (@Paradoxa18) reported@CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works
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Yoru Barman (@heg_emon) reportedStarlink Mobile (formerly Direct-to-Cell) is already live. About 650 satellites currently deliver text, location, and limited data/apps to unmodified LTE phones in dead zones via partners like T-Mobile (T-Satellite), Rogers, Telstra, KDDI and others across dozens of countries. Native high-speed 5G-level service and continuous global coverage (including poles) arrive with V2 satellites starting late 2027, targeting full planet by end of 2028 as per Grok.
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Dr Ravi Nayyar (@ravirockks) reported'This is despite Allens never asking Telstra this and strict rules about firms’ consulting and auditing arms not discussing clients.
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Svyatoslav Pidgorny 🇺🇦🇦🇺 (@Slav636) reported@rpotter_9 Telstra time server downed part of Telstra network, but I can’t readily think of anything that will down all three. Except maybe the GPS.
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Annie W 🍷🌺 (🧵anniew1303) annie-w@bsky.social (@AnnieW1303) reported@JBollingmoore Recently we’ve had a Sorry from Origin, Harvey Norman and Telstra for ripping off customers, leaking customer info or failing to provide a service. Not good enough 🤬🤬
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Nagasaki Catholic Jedi (@M333111x2) reported@Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.
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▘▖▘▖▖▘▌▘▖▌▖ 🏳️⚧️ (@EveAffini) reported@bee_fumo got the same notice with my router lmao. but it sucks because for *some* ungodly reason, port 443 is reserved and like, I ******* NEED THAT. so **** dodo. buying myself a ****** telstra smart modem to jailbreak. thanks cex lmao (sorry rant over)
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Big Clarence (@clarencebrah) reportedI’m sorry but in 2012 I paid $350 or so to attend two Soundwaves and saw System of a Down amongst like 15 other good bands I’m not paying $300 to sit in the back row on level 3 of the Telstra Dome surrounded my people who discovered nu metal ten minutes ago. I’ve been waiting 14 years to see SOAD again but that is taking the absolute piss.
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AlloAllo (@squirtlesma) reported@telstra ripping people off again & again How can you justify taking $280 repeatedly processing payments in $10+$20 lots for a PREPAID service & then not crediting the account 1x $20 was processed 4x & a pop up said it failed Now service suspended bill not paid IT'S PREPAID 🤬
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Tim (@TimothyJ_23) reportedWould love to know why @Telstra network is randomly cutting out at HBF Park in Perth. There are literally mobile receivers on the light towers
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Michele Scheffler (@MicheleScheffl1) reported@JohnOSullivan36 @MichaelWestBiz @MichaelPascoe01 I was hacked this week by a Telstra scam. Thankfully my Bank locked my Acs but I have used the entire week changing drivers licence, Medicare ,etc. 2 x200 k trips to Phone Dr for cleaning. I knew I should hang up but they had every base covered. It has knocked my confidence.
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Madasahater (@Madasahater65) reportedOur internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.
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Napoleon Bonaparte (@Napoleon__Bon) reportedBREAKING: Telstra is looking to Starlink as a backup solution for emergency communications. • Following its nationwide outage, Telstra says Starlink satellite messaging could help people in areas without mobile coverage. • Users would be able to text a friend or family member via Starlink, who could then call Australia's Triple Zero emergency service on their behalf. • Direct texting to Triple Zero is not yet available. Starlink is becoming an increasingly important part of emergency connectivity in Australia.
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Brent Hodgson (@BrentHodgson) reported@geofiasco @DHughesy @aaronsmith Aside: Whether the Telstra sale was ultimately a windfall is contested. It raised $60bn to sell the assets, then we spent $60bn on NBN Co just to regain access to the assets sold and duplicate/upgrade the network we sold - and Telstra has paid something like $80-85bn in shareholder dividends along the way. In many respects, NBN shouldn't exist. It should have been the $80-85bn in "shareholder dividends" to the Public Owner that paid for the fibres to be laid - not a $60bn investment after a $60bn sale. But NBN was forced to be created after a now-shareholder-owned Telstra responded to how it might build a national broadband network with a non-compliant 12 page letter effectively saying "we won't - the copper wires are our privately-owned monopoly and we want to protect our market monopoly".
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💜Rosie⁷ ⟭⟬ 🇦🇺⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ💜 (@rosie6172) reported@Telstra has there been another outage? I couldn’t make a call before. Turned it on and off airplane mode and can now call. Cheers Rosie 👍
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BexThreads (@BexThreads) reported@Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts
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deirdre ritchie (@deirdreritchi10) reported@CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service
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afraid_au (@afraid_au) reportedAussie @tarkov players using iPrimus or Telstra as an ISP may be experiencing high ping to the Sydney server. No ETA on a fix at this time.
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Sutho (Sharks) Dan (@SuthoDan2) reportedThose Telstra ads are SO ... ****** .. ****!!!
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Muzzamite (@muzzamite) reported@burkylie12 But when Telstra goes down, there is nothing! Suss from this criminal enterprise, ALP
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BrownSquirrel (@BrownSquirrel) reported@Telstra But I don't want to so please help with this instead of trying to make me do something I dont want to do.
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Bill Nosworthy (@BillNosworthy) reported@rwallace67 @SimonCotter62 We have 2 mobiles with telstra, only because there's no other option at present! Everything else has been shut down, saving around $400 a month. Added starlink (home & mini) for less than $200/month, so after 6 months all the hardware is paid for as well. No regrets, it's v good!
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Ross (@Ross1873493) reported@Terri_1987a @SupportPauline Agreed. 12. Eastern seaboard states. 3 x 4 APR 1400's. Problem is raising private capital, so...Commonwealth finances them; Koreans manage the build because they know WTF they are doing. Then IPO it, float it like um...Telstra. But market cap @ 35%. No more cartel bullshit.
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MsNobody (@MrsNobody21) reported@Telstra how disgusting, your handling of a legitimate complaint after the outage. Shame on you. With all of your profits you deny compensation for a service that still is t working.
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Matt Barrie (@matt_barrie) reported@breakfast_dogs bit like how telstra went down after fiji defence pact
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Heliophilus (@Heliophilus) reported@Starlink @Telstra Shame it's through Telstra and not purely Starlink. Speaking as an Aussie who's regional and driving 15 minutes any direction from my town has the service drop out, I love my Starlink. People in my town love Starlink. I hate Telstra. Cost a fortune and offer very little back.
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Sienna Cooper 🇦🇺 (@X726372533) reportedWhy is nobody talking about how when 3G towers were turned off, reception with @Telstra turned to crap? 4G and 5G provide worse coverage than we had with 3G. But we pay more now. Make it make sense.
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Uptimus (@UptimusApp) reportedAug 6, 2026 at 03:00 UTC: The incident regarding Telstra website performance is resolved. Service remained stable for the required monitoring period following recent community reports.
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deirdre ritchie (@deirdreritchi10) reported@QBCCIntegrity Mine didn't even go off. Telstra gave a warning about interruptions to the service where I was at work.
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syknal ❤️🔥 // (@toxictragician) reported@Far2Fast are you with vodafone? my partners phone didn’t go off, but his work phone did (telstra service on it)