Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (49%)
• Phone (36%)
• Wi-fi (8%)
• E-mail (5%)
• Total Blackout (2%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Launceston, Sydney, Brownlow Hill, Penola, Brisbane, Melbourne, Perth, Cairns, Arumpo, Canberra, Hobart, Adelaide, Geelong, Cook, and Nuriootpa.

City	Problem Type	Report Time
Launceston	Phone	1 day ago
Sydney	Wi-fi	3 days ago
Brownlow Hill	Internet	3 days ago
Sydney	Internet	3 days ago
Penola	Phone	4 days ago
Brisbane	Internet	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cobra (@cobraschiffer) reported 3 minutes ago

  @sidneyfrommelb Whilst Telstra has network issues after your data leaked by Optus. Cooked.

• 
  Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported 3 minutes ago

  @karlstefanovic Sold everything you clown Private sector won That’s why we pay **** tonne more Look at Telecom into Telstra he royally ****** that up ******* get it right ******** 🤡🖕#Auspol

• 
  Dust (@BuZZiNiTT) reported 3 minutes ago

  @defnotbarnsybdc @QBCCIntegrity That works for awhile but now Telstra is forcing people to have a current os and have started kicking people off the network. My phone went dead last week so i went to use a backup phone and could not for this reason.

• 
  Paradoxa (@Paradoxa18) reported 13 minutes ago

  OK the rain was good but why is the phone out? first rain in a while might have taken out the landline or rats or termites be in a right pickle if the mobile were network blocked as it was for a while hey @Telstra can't dm on the new phone the "network" demanded I buy

• 
  Ms Meh (@ms_meh) reported 15 minutes ago

  @maher_aaron @wwos You Telstra 'em! Though they'll probably tell you it's a Youi problem that you don't like how the coverage is 99c delivered.

• 
  Aino (@partywuuu) reported 17 minutes ago

  @hobojo12345678 **** Telstra

• 
  Jays (@Jays200) reported 24 minutes ago

  I've been letting @Telstra "augement" their💩network in the south west of Western 🇦🇺. They, Telstra, use my farm @Starlink for WiFi calling and the same on the road with Starlink Mini in my MYL. Perth-Denmark or Denmark-Albany is difficult to maintain a phone call link on mobile. Telstra should be paying me.

• 
  Peter Dewar (@PeterD84508) reported 25 minutes ago

  @TheNoisyTrunk @Caitlen2310 @arbsmichael At a time when the network needed to be upgraded to optic fibre Howard sold off Telstra to the people that already owned it. The cost to build the NBN should also be included in Howard's debts .

• 
  rob2511 (@KymRob25112) reported 27 minutes ago

  Telstra....missed your recharge message because the service has been so fuckung bad for weeks that people's personal SOS devices haven't been working. Have been hotspotting with Optus device.

• 
  jess 🌙💍 (@talkingj3ss) reported 28 minutes ago

  @polisnotokay LITERALLY TELSTRA GET UR **** TOGETHER

• 
  JIFFTV97 (@jifftv97) reported 31 minutes ago

  @dix0nm8 I use telstra jad not had any problems

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 32 minutes ago

  @KensingtonRoyal @KensingtonRoyal Telstra made cust service jobs outsourced. 2010 Me then no more job $0,can’t afford gym,back on dole! Menopause worsened & mental traumas! I’m now on Disability dole & NDIS. My weight back 100+ kgs😢! In Pandemic I desperately started Yoga Teacher course on Udemy

• 
  🇦🇺Leoo 🗻 (@OCELeoo) reported 32 minutes ago

  @SamuelLalor22 @AFL @Telstra The team he was never on sure

• 
  AK (@ashishiacr) reported 32 minutes ago

  @SiddharthKG7 His son bought first Mobile Network in India-Modi Telstra

• 
  Julie Burgess (@julieburgess623) reported 33 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  slugger 🔴⚫️⚪️🧀 🇦🇺 (@saintslugger) reported 36 minutes ago

  @AFL @Telstra @essendonfc Poor prick

• 
  Pelli69 (@pelli_69) reported 38 minutes ago

  anyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come

• 
  Rob Arbon (@arbon_rob93103) reported 41 minutes ago

  @SophiaMoermond When John Howard defeated Paul Keating in the 1996 election, Australia's federal debt was $97B. He sold assets (like Telstra) plus set about paying down the debt. The debt was cleared in 2006 and our savings began. The Rudd govt inherited $17B.

• 
  Anna (@spannaforce) reported 43 minutes ago

  Man, telstra internet has gone down Rebooted a thousand times.

• 
  calmingdown (@joey8bitz) reported 43 minutes ago

  @enz2g @1WeakGuttedDog Telstra is really going to hinder its own company 🙄 You, are the ******. Telstra has shareholders that want as MUCH money as possible. There is no way they would intentionally jeopardise that. You are full of ****, plain and simple.

• 
  andy lai (@andylaiz88) reported 43 minutes ago

  @Telstra @OvrgrwnDwrf intermittent signal strength of 1 bar coverage isn't coverage you wankers. 🤡🤡

• 
  Deepuc (@deepudips009) reported 47 minutes ago

  @Vickibrady @Telstra have you ever tried contacting your premium support on Telstra app? you should try

• 
  Joanne Jones (@JoanneJ37319580) reported 48 minutes ago

  The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

• 
  xroadie (@xroadie) reported 51 minutes ago

  @BassonBrain @Starlink But an iPhone can connect to the phone network via the starlink wifi….without Telstra

• 
  SharpSalah #SLOTOUT 🇦🇺 (@SharpSaIah) reported 52 minutes ago

  @AFL @Telstra @essendonfc Poor bastard

• 
  SnowmanNFT (@NftSnowman) reported 55 minutes ago

  @NicFromOz They use Telstra wholesale network, coverage shouldn’t change from what you have now, 4G, no 5G, I have used them, changed to Superloop though, tied in with NBN plan for bundle discount.

• 
  D.J. Grey (@akintowarlock) reported 1 hour ago

  Dear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.

• 
  Melanie Jackson (@melaniejackson2) reported 1 hour ago

  @Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation

• 
  Anna (@spannaforce) reported 1 hour ago

  @roonsopo Our internet has gone down, telstra outage. So I am going to miss out on the mighty redV thrashing the sharks

• 
  Andrew (@andrewrdn463) reported 1 hour ago

  @JimThom90458694 People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????