Telstra Outage Report
Why is my Telstra service not working?
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Brisbane, Melbourne, Perth, Sydney, Wollongong, Twin Waters, Adelaide, Penola, Kiama, American River, Canberra, West Busselton, Gold Coast, Nuriootpa and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Melbourne |
Phone | |
| Perth |
||
| Brisbane |
Phone | |
| Sydney |
||
| Wollongong |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Quality Value Investing
(@Qualivi_Aus) reported
Look for companies with a big competitive advantage: • Scale (e.g. Telstra) • Network effect (e.g. Facebook) • Hugely popular brand (e.g. Apple) • Hard to exit from (e.g. Xero) These companies will likely survive the hard times over their competition
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ehsan ul haq
(@ehsanulhaq) reported
@Telstra: I raised the request through online website (from my account). I already have internet at new place so I simply wanted to cancel this at end of billing cycle which is 17th April, but I was never given the option and instead in 3 clicks my internet is gone
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Isac
(@Is4cRL) reported
@OvertGGs @Telstra My wifi isnt workonf help ASAP
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💧Lucky Country with A Labor Govt!!
(@Ozzytourer) reported
@AaronDodd @Telstra Foxtel is just as bad.....
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💧Christine Hansard
(@Chrissyhansard) reported
@AlexBallhausen @TonyHWindsor Totally agree. We live about 50klms north of Sydney and have very little to no coverage! Hardly the Simpson Desert either. Telstra’s solution….. get NBN, so you have a land line, no other choice.
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Аарон Додд - Слава Україні!
(@AaronDodd) reported
@LeonTraveling @Telstra Centrelink is not a business, but it's sad that Telstra's service is now so poor that it is comparable to centrelink's
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feralisland- scott morrison needs to go
(@feralislandBud) reported
@AaronDodd @Telstra optus are just as bad.
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SB Gappy
(@SBGappy) reported
@OvertGGs @Telstra how guys I’m down and need this $10 🙏🏼
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cynox
(@cynoxfnt) reported
@OvertGGs @Telstra my internet keeps shutting down plz help
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Аарон Додд - Слава Україні!
(@AaronDodd) reported
@StuartKelly8 @Telstra Centrelink is not a business, but it's sad that Telstra's service is now so poor that it is comparable to centrelink's
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ehsan ul haq
(@ehsanulhaq) reported
@Telstra @Telstra: I raised the request through online website (from my account). I already have internet at new place so I simply wanted to cancel this at end of billing cycle which is 17th April, but I was never given the option and instead in 3 clicks my internet is gone
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mooky
(@mookyfun) reported
@Telstra @JaxcelFN Good customer service knowing he can count on you to reply for his $10
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Matt Quinn
(@electricrabbit0) reported
@Jeanett78434655 @AlexBallhausen Emergency calls require at least *one* mobile network to have signal. Doesn't matter which one (so if you have an Optus phone, and you get a Telstra signal it will work). No networks at all, nothing to connect to.
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Аарон Додд - Слава Україні!
(@AaronDodd) reported
OK @Telstra - I'm at my wit's end with your shite service. I'm trying to contact someone regarding my business account. It's like you don't want my business any more. Your website is ****, and you offer zero support. Why should I continue dealing with you?
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Lakey Farm
(@RayMondeDeux) reported
@TheNakedFarmers @BazzaCC Screenshot up the paddock on telstra network.... Now they're building an nbn tower on our boundary.....
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Nyet
(@BiadoesIT) reported
@Telstra @hitelstrameagn Does doxing come free of charge with this service?
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ehsan ul haq
(@ehsanulhaq) reported
@andy_penn: Why is it that I regret everytime after dealing with Telstra's service. I am moving house so I clicked on button "Cancel Subscription". I was hoping it would ask me the date to cancel from. However to my surprise there was no such option and internet gone in 10 mins!!
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Issam
(@IssamRL) reported
@OvertGGs @Telstra help dog ate all
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HopZy
(@ItsHopZy) reported
@OvertGGs @Telstra my internet keeps shutting down, reply asap.
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Аарон Додд - Слава Україні!
(@AaronDodd) reported
I challenge Australia to identify a business with worse customer service than @Telstra. I bet you can't.
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Andrew🇵🇬🇳🇿💉💉💉
(@DArtagnan71) reported
@AaronDodd @Telstra Don't. It's easy to switch and there are much better providers out there. Paying a premium for **** service simply isn't worth it.
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Mike Rowe
(@mike_rowe) reported
@Telstra Day 4 of the @telstra internet being down. Will today be the day they contact me.
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Stephen Edgar
(@netweb) reported
Just a thought, now that I'm waiting to hear from @Telstra to reopen this complaint and to restore my service, what's the chances I haven't heard from Telstra because they're trying to contact me on my disconnected number?
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Аарон Додд - Слава Україні!
(@AaronDodd) reported
@Haycock_Dean @Telstra Centrelink is not a business, but it's sad that Telstra's service is now so poor that it is comparable to centrelink's
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Batman Fury ᵃᵘ
(@FuryMGMT) reported
@OvertGGs @Telstra I need your help my internet crashed, what do I do?
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Karolia
(@karoliafn) reported
@OvertGGs @Telstra I'm experiencing an outage. I'm thr only one in my area
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Davey H,-DimplesD
(@IDimplesd) reported
@Telstra Ryan,thanks for ur prompt response,mate there is a world of help & ummm problems for the better word regarding the last 24 mnths or longer with remote server sabotage,harrasment non compliance regarding phones from telstra approved outlets even after explaining in detail th probs
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Ben Hall
(@go_doggies) reported
@Telstra Still can’t seem to get the ID and Password to match. I’ll have to reset the password I think. The modem still shut itself down twice in the space of 15 minutes yesterday during the day and then cut out overnight
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caveman grunk 💉💉#FederalICACNow
(@seanys) reported
@AaronDodd @Telstra My experiences with @iiNet have been pretty awful. What is it with the telecoms industry?
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(☞ﾟヮﾟ)☞
(@TheChrissmas) reported
@deanarcuri Telstra wanted $210 for the service I’m currently paying for. Fk off