Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (54%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Adelaide, Melbourne, Gold Coast, Sydney, Brisbane, Wasleys, Townsville, Perth, Canberra, Geelong, Arumpo, Gympie, Darwin, Hobart, and Mangalore.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Phone | 13 hours ago |
|
Melbourne
|
Phone | 21 hours ago |
|
Gold Coast
|
Phone | 2 days ago |
|
Sydney
|
Internet | 2 days ago |
|
Melbourne
|
Phone | 3 days ago |
|
Adelaide
|
Phone | 3 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole Kennedy ๐ฆ๐บ (@kennedylnicole) reported@Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Can you also explain the photo information? Thank you.
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afraid_au (@afraid_au) reported@LmDread @tarkov Telstra appears to have stabilised for Sydney. Which servers are you having issues with, and which ISP are you with?
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Roller D (@RollerD3) reported"Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.
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Tas_Devil (@SarinaSkib70634) reported@JakeBeer11 @ClareONeilMP Not only building industry. Indians bought all big pharmacy from Chinese. Telstra franchises and so on. Whenever you go there are Indians. Some of them very rude.
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Colin Richardson (@RichoColin) reported@DHughesy @aaronsmith Saying "governments waste money" is easy, but the real problem is every government since has refused to raise revenue to match spending. Howard-Costello rode a mining boom and sold Telstra; they didn't solve the structural problems.
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Karl Pharks ๐ฆ๐บ ๐บ๐ธ ๐ฌ๐ง (@Karl_Pharks) reportedThis happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+
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Aussie Shazza (@shazzadut) reportedThe sponsors of The Swans need to withdraw their support, not just mumble platitudes about how terrible and serious it is. @Telstra and @QBE . Note that the players apologised to almost everyone in the world EXCEPT the women they assaulted. Speaks volumes.
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w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported@roberts_pa97578 Iโd never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic
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Hung Long ๐ฑ๐ง๐ต๐ธ๐ฎ๐ถ๐ช (@Elmer_Hauser) reportedRealistically, Trembath should finish 3rd in the Telstra Rising Star after Jagga and Dean, even just for consistency's sake. Wilma Durrsma's last 6 weeks has been utter garbage #AFLNorthCats
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NewsTongue (@NewsTongueX) reported๐ด Telstra CEO gets $700k raise to $6.8m despite nationwide outage Telstra CEO Vicki Brady received $6.8m for the year ending June, a $700,000 increase from $6.1m the prior year. The board cut her bonus by 20% ($607,000) over the July outage that disrupted almost half of all calls and data sessions across the network. โข Over 30,000 customers claimed compensation; nearly $1m paid out to date โข Board cut bonuses for other senior executives by 10โ20%, reducing combined pay by $1.3m โข Net profit rose to $2.4bn; mobile revenue up $300m to $11.3bn โข Workforce fell by 1,219 to 29,334; share price dropped from $5 to $4.875
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vinni โข ๅ ๆฒ็ ๐ต๐ธ (@glyphclutter) reported@simianlines i used to be with vodafone but now iโm on telstra wholesale network so what ******* gives
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Madasahater (@Madasahater65) reportedOur internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.
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Dr Ravi Nayyar (@ravirockks) reported'This is despite Allens never asking Telstra this and strict rules about firmsโ consulting and auditing arms not discussing clients.
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Anoop Z (@anupelectro) reported@KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.
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XPRESS (@Xpress_24_7) reported๐ค ๐๐ฅ๐๐๐๐๐ก๐: Telstra paid CEO Vicki Brady $6.8m after a nationwide outage; 20% of her bonus was docked but she still got close to $7m. Govt to introduce laws forcing tech platforms to pay for Aussie journalism: at least eight deals to acquit; 200% offset for SMEs. Source: The Guardian What happens next? Follow and like for more. #Aus #Tech #Media
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Romire ๐ฆ๐บ (@RomireTV) reported@AshConnell Well Telstra and Optus both had system network failures, and they cant even take responsibility for it
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Eryn (@payneerynn) reported@optus_help They have my number and details but the connectivity issues are ongoing and horrendous right now. Connected for short periods and not atleast 20 drop outs today alone. It's annoying. I dont want compensation AGAIN i just want the service I'm paying for. I think that's fair. Itโs annoying we were without service for 7 days of total blackout to upgrade the tower and a month or so later massive issues. It's not good enough. Having said that annoyed as i am i will still remain a loyal customer because overall i have found you are by far better than Telstra!
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Ben Davison (@Ben_Davison1) reportedCBA makes $620 PROFIT PER CUSTOMER Westpac makes $532 per customer NAB makes $835! (Milking small businesses pays off) By comparison Telstra makes $104 profit per customer & super retail group (Rebel, Supercheap Auto etc) makes $20 per customer No wonder banks love oligarchy
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๐ธ Rita Gee โฅ ๐ฆ๐บ (@Riogallica) reported@NBN_Australia is a joke. For the 2nd time in 2 wks my connection is down - their fault. They can't come out to fix it till next Monday! If I can find a reputable @STARLINK installer in my regional area, I'd be thankful (Jervis Bay NSW). I'm past climbing on roofs these days. Any recommentations? My @telstra hot spotting is the pits.
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Uptimus (@UptimusApp) reportedAug 06, 2026 at 01:45 UTC: Uptimus is currently monitoring Telstra stability. Reports have returned to normal levels, and we are verifying system performance before resolving.
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Michele Scheffler (@MicheleScheffl1) reported@JohnOSullivan36 @MichaelWestBiz @MichaelPascoe01 I was hacked this week by a Telstra scam. Thankfully my Bank locked my Acs but I have used the entire week changing drivers licence, Medicare ,etc. 2 x200 k trips to Phone Dr for cleaning. I knew I should hang up but they had every base covered. It has knocked my confidence.
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aneko violet (@AnekoExe) reportedWhy ******** is there princess bubblegum from adventure time on the side of the Telstra phone box???
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"Dr" robbooooo73 (@robbooooo73) reported@LayAngels @NoticerNews That's not bad, couple of soon to be replaced Australians Anz , telstra. Etc. All 100% Indian. Taking over federal government as well
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Lucy the Red (@LucytheRed1) reported@DHughesy You clearly donโt realize the Future Fund was: 1) primarily seeded by the sale of Telstra 2) Set up to fund existing government liabilities Iโll dumb it down for you. The Howard government sold our assets to fund existing liabilities. Embarrassed for you (again)
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yash (@pipefoundation) reported๐ฐ NEWS: Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage. Telco board cuts senior executive bonuses by total $1.3m after tech fail that affected millions Follow our Australia news live blog for latest updates Get our. Source: The Guardian World.
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Sue Davis (@Sueberry2) reported@blu_boys @Optus Go Aldi...roll over data, plans from $23, Telstra network, and currently double data on some plans for 6months if you start up before the end of September 2026.
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Dan Kelly โฅ๏ธ๐ฆ๐บ๐ฏ (@DanKelly966767) reported@KobieThatcher @Ann19851873 Agree ๐ฏ Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATMโs. Cash is king for many reasons including privacy. Do not let cash die out.
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daisymay4263 ๐ผ๐ผ๐ผ (@daisymay4263) reportedSeems perfectly legit, reward people for failures โฆ. ๐ Telstra has paid its chief executive, Vicki Brady, $6.8m for the year ending in June, after docking 20% of her bonus in response to the networkโs nationwide outage in July. The company reported financial results on Thursday. Its board met on Monday and decided to cut Bradyโs bonus by $607,000 โ but she still took home a $700,000 pay rise as she was awarded a total of $6.1m the year before.
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Jonco Dua (@joncodua) reported@JimThom90458694 Another Telstra Outage and then Cash is the only option
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Les H ๐ฆ๐บ ๐๐ปโโ๏ธ (@leshyne) reportedTelstra notified local residents on the 18th that there will be a six day disruption to service from the 17th! Good one @Telstra No 4G or internet during the day for six days. SOS only.