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Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 55% Phone (55%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Perth, Sydney, Hobart, Melbourne, Brisbane, Adelaide, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.

CityProblem TypeReport Time
Perth Wi-fi 6 hours ago
Sydney Internet 10 hours ago
Hobart Internet 15 hours ago
Melbourne Phone 1 day ago
Sydney Internet 1 day ago
Perth Total Blackout 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    Since the @Telstra outage, the mobile coverage of the Telstra network has dropped significantly & also slowed significantly.

  • robyntan
    Robyn Tan (@robyntan) reported

    I want a refund for my telstra service. @M_McCormackMP @SenSHenderson @sarahinthesen8 What is the model and manufacturer of Telstra GPS engine? Where is the firmware release document for the GPS fault that was ignored?

  • EEFone1
    EFFone (@EEFone1) reported

    @tilzaus @AlboMP could be the reason telstra went down for a few hours the other week

  • franmac44
    Fran McInerney (@franmac44) reported

    @JonesHowDareYou Took me a while to log in & post this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳

  • Richo38896671
    Richo (@Richo38896671) reported

    @Telstra @Jess_H19 What's that going to prove? For the last couple of days my Internet has been useless. I have tried to do a speed test but your link wouldn't open! The service at present is intermittent. When it works it's fine. A speed test is only a snap shot. When it doesn't it doesn't.

  • AusDeFi24
    Collin Beath (@AusDeFi24) reported

    @teslaownersSV No good calling 000 if the telstra and other networks are down anyway

  • M333111x2
    Nagasaki Catholic Jedi (@M333111x2) reported

    @Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.

  • EthNick_
    Milan (@EthNick_) reported

    @TelstraEnt Your phone support is utterly atrocious. @Telstra Will you improve on them & provide assistance???

  • manukoreri
    manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reported

    @SimonBurns4 @Telstra @nemagovau Which is why it should have been a better algo. Priority 1, multiple broadcasts, override marketing and private SMS.... 7 minutes is very long time in a genuine emergency.

  • Chrisjstony
    Chris (@Chrisjstony) reported

    @gjblue With about 180 new Appartmemts built less than 100mtrs from me in the past 10 years. Telstra bandwidth has failed. Telstra could not give a ****

  • evanste46409034
    No Shenanigans 😉 (@evanste46409034) reported

    @strangerous10 The Optus CEO fell on her sword after their nationwide outage a couple of years ago. The Telstra head might go the same way. What were they thinking, laziness, or just penny-pinching.

  • RdyerDyer
    Robert dyer (@RdyerDyer) reported

    @Ausbobsmit She is totally ******* mad .Watching her today belittling the Telstra executives for the outage the other day and all from somebody who has never had to run a business.She has never employed anybody or had to pay wages .With technology you can always expect things to go wrong ffs

  • robyntan
    Robyn Tan (@robyntan) reported

    Was it an old $30,000 server or old GPS receiver? One or the other. #telstra outage error

  • AmicusCuri99068
    Amicus Curiae (@AmicusCuri99068) reported

    oh yeah WE KNEW THAT! coverage went to **** and still IS!4gs ****** It’s true; the 3G shutdown created mobile coverage ghost towns Telstra chief executive Vicki Brady has revealed a Starlink workaround for Australians unable to call triple-0 after the 3G shutdown created mobile dead zones. (paywalled Tiser)

  • dowhatonemustdo
    elle la bombe (@dowhatonemustdo) reported

    @cptcapt Alex is always tackling the big stuff - the dates he worked at Telstra 😵‍💫 whilst ignoring the actual issue of suing for losing his job & him finding out the hard way he didn’t have a leg to stand on. That he calls you names on every occasion shows the low intellect of Alex.

  • AndyJay16634390
    Andy J (@AndyJay16634390) reported

    Fkn hell, the Telstra witch-hunt on ABC is stupid. All bread and circuses for the peasants to feel vindicated. What a waste of taxpayers dollers.

  • KeyPhaser
    Key Phaser (@KeyPhaser) reported

    @Ausbobsmit @lay440318 SHY was all fired up for the Telstra outage, all fire and brimstone. But we never saw this passion for Bondi.

  • Madasahater65
    Madasahater (@Madasahater65) reported

    @ShelldoHanson @Telstra I have to login to all my tv's etc everyday. 5G 🤔

  • NeilChrist95113
    Neil Christie (@NeilChrist95113) reported

    @jswharton @lesstenny Costello sorted out labor’debt, privatized Telstra and a few more costly companies and went on ,now take fuckn notice!!!,11 consecutive surpluses,now it’s just reckless spending as the reserve bank says,labour has never and will not so equal that record

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @ReutersAsia Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • Pragmaticaust
    Pragmatic Australian (@Pragmaticaust) reported

    @samstrades Today 19/7/26 - trying to get info from Telstra on how to lodge a complaint/compensation about the outage, Telstra are saying to customers that the cause was “unforeseen” …… they can’t help themselves #telstra #youhaveonejob #sackthelot

  • john_mcwhinney
    John McWhinney (@john_mcwhinney) reported

    The Recent Telstra outage has proven Cash has its place when everything goes to **** !

  • MILKERSBOUNCE
    Milkers CTO (@MILKERSBOUNCE) reported

    @cb_doge I speak for all of Australia. Bypass Telstra entirely and deliver the service directly. It would be the largest onboarding event ever seen.

  • FKhnopff
    Ferdie Khnopff (@FKhnopff) reported

    @strangerous10 Telstra had a risk assessment signed off by the PM which said mitigations in place to isolate any faults, which were unlikely, & consequences was rated low. This meant the expenditure could be deferred. It was not a technical or a people problem. It was a pass the buck problem.

  • glowwxx
    𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported

    @Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service

  • ChilverEric
    Eric Chilver (@ChilverEric) reported

    @grok Telstra outage, has me thinking of banking in Australia, tap and go hacking and digital currency security. Are all banks doing away with tellers or just certain branches

  • jump_smash
    stuart ingram (@jump_smash) reported

    @Ausbobsmit Idiot.... 1. Look at Howard's 1997 Defence Efficiency Review! 2. 1997, 1999 & 2006 Howard share sell off of Telstra!

  • VoteLewko
    Daniel (@VoteLewko) reported

    My predictions for the nationwide Ausalert test today at 2PM AEST. 1) Drivers whose mobile phone goes berzerk cop a $423 fine and 5 demerit points. 2) School teachers bust students who've been handing in a burner phone every morning before school. 3) Matinee session of The Odyssey interrupted causing mass rush to the toilets. 4) Spies, TV and Radio broadcasters learn the difference between mute and off when their career detonates faster than a Hezbollah pager. 5) Telstra network engineers clench hard.

  • truechristianh
    Christian (@truechristianh) reported

    @realRick_AUS Don’t hold your breath! The aus government will reprivatise Telstra and ban Starlink before that happens. We’ll get higher prices and a shitter service!