Telstra Outage Report

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Brisbane, Sydney, Melbourne, Perth, Adelaide, Canberra, Quinns Rocks, Cairns, Loxton, Darwin, Penola, Hobart, Launceston, Mandurah, and Gold Coast.

City	Problem Type	Report Time
Brisbane	Internet	6 hours ago
Brisbane	Internet	1 day ago
Sydney	Wi-fi	1 day ago
Melbourne	Internet	1 day ago
Brisbane	E-mail	2 days ago
Brisbane	Wi-fi	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Courtney Lee Thirty Three (@CourtneyLee_33) reported 6 minutes ago

  @AFL @Telstra Do we have anyone I actually know of or? Because with no disrespect I have never heard of this person

• 
  WTF Is Going On? (@WTFIsGo47562610) reported 8 minutes ago

  @Telstra See everyone.This is what I mean. It's a trick. You DM them and then go around in circles. I've given him my never and he can't even do the decent thing and ring to get details. I've experienced at least a dozen useless realtors people. If he doesn't call. Just call me.

• 
  Donna Weeks (@psephy) reported 8 minutes ago

  Dear @telstra any news on when you might restore the password field on the webmail login page? And yes, same problem going via your app, making webmail inaccessible. Grateful for an update.

• 
  Alex Kidman (@alexkidman) reported 8 minutes ago

  @JamesPinnell @Telstra Pedantically: Literally the first line of the linked page is "If you believe that you have experienced misuse or abuse online, and have technical details to show that it originated from a Telstra service..."

• 
  ThatGuyJrod (@ThatGuyJrod) reported 12 minutes ago

  @Telstra *******! When ******** are you going to start employing people in your IT security division. Disgraceful that you offload this. Spam emails have increased a million ******* food since Covid. Sort your ******* ****!

• 
  WTF Is Going On? (@WTFIsGo47562610) reported 12 minutes ago

  @Telstra lol. It was on the phone. Dealing with Telstra is so unpleasant. My never 0412788993. If you really want to help ring me.

• 
  Alex Kidman (@alexkidman) reported 19 minutes ago

  @Telstra Nothing unique about this one you wouldn't already hit a million times a month (13 million, even). And your form asks if it originated on the Telstra network -- there's no way for a consumer to know which network the call came from!

• 
  convict/htg (@Steve99529662) reported 20 minutes ago

  @AaronDodd @AlboMP @Qantas The government should take it back along with "Telstra", which when it was privatised was the highest profit making company in Australia at that time....why the hell would you sell it in the first place? Trouble is we've never had the right ppl steering the ship, for Australia.

• 
  Shane Bryan (@ShaneBryan_IT) reported 23 minutes ago

  @Telstra All sorted, just another 15 minute of my life I won't get back thanks to Telstra support. I'm used to it, but thanks Jessica.

• 
  Mat James (@MjhJames) reported 27 minutes ago

  @AFL @Telstra Wtf is a G flip??

• 
  Stephen Ganavas ⚽ (@StephenScouted) reported 28 minutes ago

  @VinceRugari Sent from my SAMSUNG Galaxy S7 on the Telstra Mobile Network

• 
  Critical-thinking (@Critica01625647) reported 30 minutes ago

  @PSyvret ... believe it or not the service at telstra has improved.

• 
  M (@70MountainMan) reported 30 minutes ago

  Just putting this out there, the combination of telstra, ZTE and android, is ******* sad as ******* ****.

• 
  Luc Jay (@lucjai) reported 32 minutes ago

  @miley_virus69 @AFL @Telstra I just know right away all the comments would be full of that ****.

• 
  David A Hughes (@Icandodave) reported 33 minutes ago

  AFL sell the tv rights for $4.5bn to Foxtel, Telstra and Seven Network. When Foxtel commenced, Telecom had to underwrite every subscription for $250 per subscriber. We had Universal Service Obligations. Now it’s user pays. The rich get richer, and we poor pay. ICAC Now!!

• 
  Kerrie B (@wheels002) reported 34 minutes ago

  Wondering if my Telstra NBN will cut out during the service.

• 
  Alex Macdonald (@AlMacca84) reported 36 minutes ago

  @MrTVAus You used to be able to watch all games on the Telstra app if you were a Telstra customer then they removed it. Hope they bring that back.

• 
  Justin (@Justy2285) reported 39 minutes ago

  @AFL @Telstra Lol love how these artists get a chance to promote themselves and all the butt hurt people in here going "who" if it's not AC/DC, Bon Jovi and all that other pop crap that has been ***** for the past 30 or so years every day on the radio they cry.

• 
  J🔴⚫ (@jezryan21) reported 40 minutes ago

  @AFL @Telstra Damn I must be old, I have absolutely no idea who that is👴

• 
  Realms (@NotRealms) reported 42 minutes ago

  @Jokerdznn you problem, works on every device in my house optus & telstra

• 
  Jacob Hendry🦋 (@jacobhendryy) reported 44 minutes ago

  Why are @Telstra literally so ****?!

• 
  Michael Hughes (@Rawalak_Farms) reported 44 minutes ago

  @cottonfarmgirl @paperball Similar here. Or have no reception, take one step sideways and then have reception again!! Service from Telstra is really dropping off in regional Australia.....

• 
  Stella Hartley (@Stelbot_A) reported 46 minutes ago

  Oh dear @Optus 4 hours later, 4 agents and nobody to fix a minor contract change?! Nearly as bad as Telstra!

• 
  Paul Morgan (@paulmorgan_au) reported 47 minutes ago

  @telstra We cancelled my mother-in-law's (98, dementia) account in May. You continue to direct debit monthly. She has now died. Despite many requests, you continue to charge. What does it take for you to cancel and repay charges?

• 
  Paul Morgan (@paulmorgan_au) reported 57 minutes ago

  @Telstra Thanks. No one at Telstra ever mentioned this service.

• 
  Frances (@developit) reported 60 minutes ago

  @_Just I’ve found it hard to find an Esim for the US that will let me make calls, they seem to be data only. So might switch the Telstra one to Esim and just get a normal one for US. Not as simple as it could have been but not a bad solution

• 
  Matt Longridge (@longbag11) reported 60 minutes ago

  @AFL @Telstra Never heard of the bloke. Better do some research.

• 
  Shane Bryan (@ShaneBryan_IT) reported 1 hour ago

  Me to @Telstra - "can I have a diversion to a mobile in place on a NBN landline?" Telstra: "Yep that's done". Me days later - "can I have that diversion removed please?" Telstra: "Yep but we have to cancel the whole service" Me - "WUT"

• 
  Ryan Mckaye (@MckayeRyan) reported 1 hour ago

  @AFL @Telstra This sucks, she sucks. Just pick someone over 10% of people like and listen to **** sakes

• 
  The Iron Xenu 👾💉💉💉🦠 (@elronxenu) reported 1 hour ago

  @PSyvret Telstra has always been awful but I take your point. Add the Commonwealth Employment Service, TAFE. All gutted so private companies can make a profit.