Is Telstra having an outage?

My ADSL2 speed is down to 3.82 Mbps from the normal 11Mbps. I've been uploading a 164 MB file to youtube for over 24 hours - its 78% done. New Telstra technician due on Monday to catch whatever it is Wednesday's Telstra technician missed.

@Telstra my internet speed is breaking records :D, for real tho fix your shit Telstra.

@TC_scitech It’s probably Telstra customer service

damn. the newest @telstra Pre-Paid Max plans look even better than ever. still, the only thing holding me back is roaming data for when i go over to the UK. other than that, it's sooooo tempting to swap to this plan.

I’ve asked Telstra and banks to identify themselves so many times and they never do.

@Telstra please update your outage information. Troubleshooting tells me outage was resolved at 6pm 16/11 but nearly 24hrs later still no working internet. Can’t work!!!

@Telstra fix my internet! been on live chat for days fix it or i’m moving to optus

Looks like I can’t stream cause Telstra is shit 🙃

@Telstra cable internet service and foxtel down for four days now and still no update from Telstra on when both our services will be restored, Toongabbie NSW... this is really becoming a joke, no Telstra i’m not happy with 10 gig of mobile data.

@traceyb65 @tudorgrrrl @RozzieWrites I fell down a Telstra cable pit on a nature strip in July and I'm still not better

@Telstra got only a bit of 3G service here at Calignee hall

Yeah, but neither, particularly Telstra, can service their customers now!!!!!! You wait on the the phone for hours!!!

@DRAGON_STORM_4 @Tyr0din @Telstra Unfortunately telstra have the monopoly and in many areas there is literally no other option than telstra. Where telstra is good they are awesome, but when they're bad they're awful but often the only ones available.

Let’s hope @Telstra engages @Visionstream_ or another contractor to prepare an application for a tower in our area. We have great access & flat sites 👍 The rural community is pleading with Telstra to PLEASE help us. @andy_penn @NSWFarmers #johnhewitt #michaelmarom #janetbarnes

Round 4 applications close 10 Dec 2018. Our rural community is counting on you Mr .@andy_penn CEO of @Telstra. Our area has suffered for decades with poor mobile phone coverage. 📱@CommsAu .@RDAcentralwest .@alisonjdance .@lithgowmercury #michaelmarom #johnhewitt #janetbarnes

@Tyr0din @Telstra lol, that's why I never use Telstra. They don't help at all. My mom used to have a internet plan with them and over time they started to increase her bill for no reason, and they wouldn't say why. So she dipped out of their plan. Then they apparently blacklisted her.

@Tyr0din @Telstra Really sorry to hear that Sean :( i hope things improve and you can get your new service soon <3

@Tyr0din @Telstra Really sucks that because they're basically your only option in the area they don't have to try at all, #FeelsBadMan

@Tyr0din @Telstra It's honestly ridiculous that you've had to put up with this for so long and still nothing has been done to help. I hope you're able to figure something out soon, keep your chin up x

Alright @Telstra , I give up. I'm in the shittest state I've been in since I started using your service. I can't even get online with the nighthawk modem anymore. I'm done, as I've exhausted all my options with you & everytime I call someone I get redirected & nothing happens. GG

@Telstra Hi Dan, I have power cycled both hardware devices (smart modem & cable adaptor) several times and also the connected PC. Have spoken to someone on LiveChat and they have lodged a ticket. Strange coincidence to have cable maintenance one day and then a broken connection the next.

@Telstra Appreciate your help Tom but the issue is afaiac NBN/Telstra’s - maybe connection to the building - not where my modem is located etc. I’m sitting right next to it. Looks like I have to waste more of my time with your technicians. Not your fault but it’s not good enough. Thanks.

.@Telstra applications close 10 Dec 2018. Mr .@andy_penn CEO of Telstra our rural community is counting on you. Our area has suffered for decades with poor mobile phone coverage. 📱.@CommsAu .@senbmckenzie #michaelmaron #janetbarnes #Johnhewitt @alisonjdance @RDAcentralwest

@michaelebeid @TelstraEnt @Equinix @carsales Man, have you got your work cut out with @telstra! Used to take 15mins for mobile number to switch SIMs when phone got lost. After ‘reorganization’ telstra gave given themselves 5DAYS SLA to port to new SIM, that’s corporate grade service too! unbelivable, but true.

@Hillyhobbit @TurnbullMalcolm @TonyAbbottMHR If it was legal I'd shove the mongrels down a Telstra pit and seal the lid shut tight.

@Telstra Sorry for bad mouthing your company. There was no reason because we don't have Telstra. The internet is actually HUAWEI. Again, I apologise.

@Larawithabird I usually just get SIM cards from service providers at the country I go to, it’s way cheaper than getting ripped off by Optus/Vodafone/Telstra data packs.

@Telstra Sorry Matthew, I never came back to you on this (as I’m afraid to say I actually don’t know) but it suddenly resolved on Thursday.

@Telstra Not your fault. Interesting though that when I phoned to become a Telstra customer, there was someone ready to discuss it with me immediately. Thanks for trying to help anyway.

telstra outage in Dulwich Hill, NSW since Wednesday, and still no estimated time of resolution. Not only am I paying for a service I am not receiving, but I am incurring extra data usage charges by using my mobile account as a network. This is not good enough.

@JamesK_1312 @Socceroos 😂 Due to @Telstra outage until next Thursday/Friday I don't have Foxtel. Happy it's on FTA.

🤣I think your right, a lot of us are so unlucky with shocking mobile phone coverage in our area. Our calls for help are starting to be heard by @Telstra but the battle continues until they address our issue. @andy_penn

I'm on hold with Telstra because my internet is down. Their wait music seems to be a combination of sombody vacuming up broken glass, Satanic rituals, and the noise you get when you rub balloons together.

Hi Everyone our phones and internet is not working at the moment please be patient as we are trying to find a resolution with Telstra

Based on previous poor #Telstra performances don’t hold your hopes up to stream the #Hyundai @Aleage with @telstra without any hassles. 😡👎😡👎😡👎😡👎😡👎😡👎😢👎😡👎😡👎😡👎😡👎

@troyhunt I hate how they do this!! I always hang up & call back. I’ve had to train my parents & siblings to do the same when receiving calls, not just from Telstra. As a security precaution I always say “if you didn’t call them, they could be a scammer, so hang up and call the biz back”

@Telstra God help us all!

@Telstra Hi Dan , none of the possibilities you mentioned are likely. The last time when I called the customer service they "refreshed" my connection and it got back to working state. I was advised this won't happen again.

@Telstra nbn internet outage - Redland Bay QLD 4165.

In other news, @Telstra’s ‘reliable’ internet service definitely hasn’t dropped out for the thousandth time. The world rejoices.

Telstra ISP issue or just read.

@Telstra She spoke with a rep earlier - took half an hour to find her customer record and was told the service would be reactivated in an hour. Still not back.

So @telstra womt work. Great for people on support. NOT

Every single night I have the same problem with @Telstra set top box not allowing me to watch any on demand channels or bigpond. IM SO OVER IT!! I just bought an episode of This is us as Tenplay wouldn’t work now half way through the paid version it’s stopped playing!! 😡😡😡😡

@_nicoleteresaa Honestly telstra is the worst, they are still trying the charge me even though they told me they waived all fees and closed my account 🙄 actual useless moneygrabs

@Telstra @snoozen Oh @telstra sigh sigh sigh.....customer service standards lacking

@twitvina @Telstra And they’re charging me for a service they’re not even providing ....

@Telstra how many times do I have to speak to your stupid robotic answer system to get to someone. It seems like forever #telstra #fail #giveup

@Telstra This is your network that is broken. I don’t have 3 hours to sit on hold to a call centre who can only tell me the same information as I can find on your website which clearly doesn’t have the most up to date information, otherwise you’d be aware there is an outage here. You call

@AdamTrolloar @Collin_G_Wood Really good service got 6mnths free NBN when i joined as they didnt bill me , i got 2 modems and 3 telstra tv boxes 36 months foxtel ,told them many times billing was wrong, they disagreed , then they tried to bill me just over 1k , i said no i have records and that was that lol

People like to hate on @Telstra but I just got 25gb of data for free, so thanks Telstra appreciated it'll help me live stream as I wait for nbn to get here

@Telstra I was told to restart my connection which was obviously not the problem and after was told that there was nothing else they could do for me in my area that I’d just have to wait for nbn. Whenever that will be who knows

@Telstra Luckily, your Craigieburn staff were wonderful & sorted it instantly when we gave up on your phone and internet 'help'.

telstra app won't let me sign in 🙃 thank u next

@Telstra @Telstra not to mention WE had to figure out what had happened because none of your staff could. Then when we did we were told off by your staff for not using a sim card we had never received.

@Telstra I currently have adsl+2 which always drops out and has a crap download and upload. Considering i rely more on my optus 4g instead, its ridiculous. Especially since i need good internet for work and uni purposes at home.

@Telstra I had already spoke with your online team. They were no help at all.

@Telstra Stop apologizing and fix your crappy service.

@Telstra I now have to wait til Monday (if she calls) she often doesn't. When I was in store and still the problem can't be fixed with her on the phone. Just keep waiting is that your consumer policy despite the link I just sent which was given to me by social media team @Telstra

@Telstra your internets shit you might as well give up your company to Optus do everyone a favour die