Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (49%)
- Phone (34%)
- Wi-fi (8%)
- E-mail (7%)
- Total Blackout (3%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Perth, Cairns, Arumpo, Canberra, Hobart, Brisbane, Adelaide, Geelong, Penola, Cook, Nuriootpa, Loxton, and The Hills Shire.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 12 minutes ago |
|
Sydney
|
Phone | 4 hours ago |
|
Melbourne
|
Internet | 18 hours ago |
|
Sydney
|
Internet | 20 hours ago |
|
Perth
|
Internet | 21 hours ago |
|
Cairns
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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JIFFTV97 (@jifftv97) reported@dix0nm8 I use telstra jad not had any problems
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SNOOPREY (@SNOOPREY77) reported@Telstra So not gonna address the claims about what techniques sales representatives and ads use to mislead customers into thinking they’re getting a premium service. When I pay $2500 a year for home internet and mobile I have a certain level of expectation and rightfully so
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Hugh Jebawlsak 🇦🇺 (@WillHammer77) reported@newscomauHQ So is Telstra! Go **** yourselves Zionist shills.
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SmartyPantsSurfer (@BowllGeoffrey) reported@wtfinawtfworld Imagine how bad its going to be as a Woolies employee dealing with an issue - I find it hard enough getting a reaction at Telstra or the Bank and Im a ******* customer! Woolies board are swamped by Indians and have lost their damned minds to the dei bullshit
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Bennyboy1 (@bennyyy_boyyy) reported@Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month
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Aino (@partywuuu) reported@hobojo12345678 **** Telstra
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Jesse (@JesseValeri) reported@Busybee32433175 @Teh_Jkr @Optus Any time I wanted a new phone I'd walk into a Telstra store and just buy one. My SIM is already Telstra its just plug and play. People make the mistake of getting a new phone whilst still paying off the current one. A never ending cycle of payments for something shiny. Boring.
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Steven Payne (@CmonMick) reported@meshygrey And then we sold CommBank, Qantas, Medibank, Telstra, CSL, Syd/Melb Airports and most of our energy and water assets because govts are big bad meanies and private corporations we're going to take us to the promise land🫤
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Kmac (@check307) reportedAustralian Govs of all persuasions have sold the people out. First sold QLD State Gov Insurance, Keating the Commonwealth Bank , Howard Telstra, Beattie Water and we can keep going. Private industry is about profit and no service . We have that and pay exorbitant amounts for it
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Dave Jones (@eevblog) reportedUPDATE: Dodo contacted me and transferred the Telstra number manually. Said it could take two working days. Several hours later my Telstra SIM is now dead and the new Dodo SIM doesn't work. The website just shows "Order in progress". And now it's Friday night.
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SharpSalah #SLOTOUT 🇦🇺 (@SharpSaIah) reported@AFL @Telstra @essendonfc Poor bastard
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deirdre ritchie (@deirdreritchi10) reportedSame with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.
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GregM (@Gmeister67) reported@WSWanderingEels True, Notice how this season Kayo started buffering on most NRL games. How to fix it, upgrade your internet plan. Guess who owns half of Kayo Telstra. Just another gouging ponzi scheme. They dont care for the players the clubs the game. Its all about profits.
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Anna (@spannaforce) reportedMan, telstra internet has gone down Rebooted a thousand times.
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Overgrown Dwarf 🏴🏴🇦🇺 (@OvrgrwnDwrf) reported@Telstra So my internet has an issue. You send me a message to go to MyTelstra to chat with a rep. My modem is in back up mode and wont load MyTelstra, so I try hotspotting off my Telstra phone. But your coverage is so sporadic that it won't even count as "connected."
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“Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported@KensingtonRoyal @KensingtonRoyal Telstra made cust service jobs outsourced. 2010 Me then no more job $0,can’t afford gym,back on dole! Menopause worsened & mental traumas! I’m now on Disability dole & NDIS. My weight back 100+ kgs😢! In Pandemic I desperately started Yoga Teacher course on Udemy
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Greg Ryan (@GregRya98533841) reported@shoebil57672266 I see Albanese as the same as Telstra. Offering better deals for new customers only. **** the rest of the loyal long term members. N
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“Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported@KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!
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immyonboard (@immyonboard) reportedWill be late to the iOS 27 beta this year because, as usual, my Telstra internet keeps crashing. 12+ times a day. Fix your **** @telstra, this is incompetent.
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rob2511 (@KymRob25112) reportedI need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.
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Madmike (@madmike888X) reported@Telstra @Mention Must be a major issue? Been down 24 hours now. 💯 without internet totally @mention
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🇦🇺Leoo 🗻 (@OCELeoo) reported@SamuelLalor22 @AFL @Telstra The team he was never on sure
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Mike Carlton (@MikeCarlton01) reportedAnd they’re all the same. It’s almost a rule that the bigger they are the worse they are. Telstra, Optus, Qantas, the big banks, Coles, Woolworths. All run by wildly overpaid ‘chief executives’ who would rather wrestle crocodiles than actually encounter a customer. **** ‘em all.
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Anna (@spannaforce) reported@roonsopo Our internet has gone down, telstra outage. So I am going to miss out on the mighty redV thrashing the sharks
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JimBobSquarePants 🇺🇦 (@James_M_South) reported@Telstra I have an outage reported via SMS yet no info on the outages site. Peregian Springs. Why?
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🐙Mythical Mira 🪸 (@Mythical_mira) reportedlol got my first spam call ring ring hi miss I’m calling from Telstra you to say you won a new smart phone i’m with *insert different provider* thats not possible madam I’m just trying to give you a free phone 😡 obviously angry tone Quiet processing (no sleep) i hang up
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vinni • 包沁燕 🇵🇸 (@glyphclutter) reported@BevJohnst i'm with telstra wholesale now and even then when i'm at my partner's place my signal is so shite i may as well be regional
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enz (@enz2g) reported@joey8bitz @1WeakGuttedDog Using the network doesn’t mean they get the same priority and boost speeds are also capped otherwise there would be no benefit going with Telstra and paying more. I get what you’re trying to say but your comprehension is terrible.
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landman (@hasselljpb) reported@Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!
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Francis McF (@FrancisMcF1O) reportedFunny how Telstra says they don’t have a monopoly… Yet every emergency service, farm, mine, truckie, and regional business is forced onto their network. If everyone must use one provider, that’s a monopoly.