Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (54%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Brisbane, Melbourne, Adelaide, Perth, Bunbury, Gold Coast, Wasleys, Townsville, Canberra, Geelong, Arumpo, Gympie, Darwin, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 12 hours ago |
|
Sydney
|
Phone | 20 hours ago |
|
Brisbane
|
Internet | 2 days ago |
|
Melbourne
|
Phone | 3 days ago |
|
Adelaide
|
Phone | 3 days ago |
|
Sydney
|
3 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Krutopimages (@JOHNKRUTOP) reportedTelstra - what a waste of time…how can a service provider send out this month bill $20 more than Last month? From $129 to $149…what will it be for the Next month? Our streaming is constantly fluctuating I spent 2 hrs speaking to a rep. Overseas to get my modem working- Now ?
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Ray Finkle (@itsrayfinkle) reportedAusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.
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Bobby (@roberts_pa97578) reported@w0tn0t2201 @Telstra I’m the same as you. I’ve never used Telstra and I wouldn’t even use them if they were given away free carrier pigeons.
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J (@JtheFur) reportedHey @Telstra has your mobile network crapped itself again unable to use data anywhere in Geelong at the moment got more for pieces of equipment reporting data failure Starlink not a working time can’t even call you
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afraid_au (@afraid_au) reported@AirsKeaton Nothing yet, I've tried contacting Telstra but because I'm not a Telstra customer they won't even talk to me.
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wildwitch (@wickedwildwitch) reported@Ausbobsmit he spends $7,000,000 each year + pus all his families holidays, internet, telstra bills, fuel, meals. and more. Not one cent from his own pocket. but he has the audacity to take from the poor and disabled
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Roller D (@RollerD3) reported"Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.
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Mickamious (@MickamiousG) reportedEntire Telstra Phone network went down briefly?? Anyone else experience this??
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Bighead1883 @henrykklemens.bsky.social (@Biggy1883again) reportedHello @Telstra , why are we yet again experiencing very slow internet on our mobile phones in Laverton Western Australia? Do a proper upgrade to counter the 500+ FIFO`s in town every day. Also as soon as schools out the speed reduces exponentially.
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Paradoxa (@Paradoxa18) reported@Telstra AI or human? There are known outages only restored the other day now out again Getting a credit for it so you know it's real Reported via outage page Monday night neighbour reported too Your reply facile & unhelpful
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David Havyatt (@havyatt) reported@DHughesy Hey mate. Learn some history. Howard also sold Telstra for about $100 billion, but the saving on interest paid is less than the dividend foregone….it was a net cost. The Future Fund was established as a special purpose vehicle to fund public service superannuation. 1/2
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Brian Emmitt (@emmitt_brian) reported@Pivotonian1838 @Telstra @News24Aust Imagine being that **** at your job and getting paid $6 million.
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There’s Only One Jezza (@StandMeOver) reported@Ausbobsmit And she’s as dumb as ****. Watched the Telstra 000 enquiry and she couldn’t even get the Telstra CEO’s name right. Any wonder these senate enquirers aren’t worth the paper they’re written on. As for actions post them, wipe my arse with them as the majority are forgotten.
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Uptimus (@UptimusApp) reportedAug 6, 2026 at 02:25 UTC: Uptimus is currently monitoring Telstra website stability. Community reports have returned to normal levels following recent fluctuations.
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Humanitarianella (@BecauseImElle) reported@myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.
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Steven Fogg (@Stevefogg) reported@Lyall_Mercer @Telstra I left them and went to @Aussie_BB they've been good and all local australian support
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BOB ACHMAR (@maroniteMAGA) reported@FreedmFightr1 Too many personal info,,, ffs Telstra origin and how many others got hacked,,, what says census won’t get hacked,, seriously wtf 🤬 I believe massive fine possible jail if not completed
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M.E.G #DavosSafe (@bvst7dxxpk) reportedSo Southern Phone has been taken over by “Energy Telco” Those of us on its Telstra based service told goodbye. Over 30 people in NSW have apparently lost their jobs. Contacted call centre to check my options, gave up because foreign accent at the other end was unintelligigible.
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K•A•N•E (@kanethesaint) reported@TallNupinks Belong is owned by Telstra and it's their cheaper mobile service with 5G - they have a $25 plan for unlimited calls & 10GB data. They have been reliable for me for a while!
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Nicole Kennedy 🇦🇺 (@kennedylnicole) reported@Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Thank you.
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Johnny (@JohnnyLydon) reportedIt’s $250k for 27 years as an mp including 7 years as deputy premier and premier less than half the increase of the Telstra CEO’s $6m annual pay packet. You and the idiot Murphy should just get stuffed.
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Tim (@TimothyJ_23) reported@Telstra Nope just complete loss of 5G. I guess the venue is in East Perth so it's probably that. Any ETA on fix? Seems sporadic
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Rusty Broo (@rustybroo) reported@SirMickW And how is it possible that @Telstra Brady gets $6.7 MILLION DOLLARS a year for buggering up the phones? #Telstra #Fail
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Uptimus (@UptimusApp) reportedAug 6, 2026 at 03:00 UTC: The incident regarding Telstra website performance is resolved. Service remained stable for the required monitoring period following recent community reports.
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Brett Cousins (@BrettWCousins) reportedBoarded the Spirit of Tasmania Monday. Departed 6.45pm. Surging deep into the blackened waters of Bass Strait about 8.45, I lost the @Telstra network. It bravely held for 2 hours of glorious sea going connectivity. So why can’t I get a bloody #Telstra signal in #Elwood?!!
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Audrey (@AudreyTay31079) reported@ellymelly Yes it is. My regional medical centre I have had the same doctor at for 30 years has been sold about a year ago. It’s now run by an offshore call centre in India and is now full of Indian doctors and I use that term loosely. I will never go to an immigrant doctor. Also in my small regional town , the Telstra shop all Indian staff, two of the 3 Pizza shops are Indian run, women walking around in Saris, all delivery drivers Indian. It’s an invasion!
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me (@Worthbeing) reportedTelstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!
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ろーら 🪷 (@rollablazer) reportedTelstra, your 5G modems do not tell the truth. Your service is down and the modem is green. @Telstra
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ChinoAleman (@chinoalemano) reportedJUST IN: $SHAZ just hired the executive who ran Telstra Enterprise as its new COO. David Burns: 35+ years across Telstra and IBM, most recently leading Telstra's entire Australian B2B and international portfolio. His mandate, per the release: own the journey "from customer order to live operational capacity". Co-founder Andrew Leece moves to a dedicated Strategic Partnerships role, founder-level care for the biggest relationships. Read the pattern, not just the hire: new CFO in July. New Chief Legal Officer in July. Now a heavyweight COO in August. Fourth senior addition in five weeks. A company with $8.8B in contracts and 212MW to deliver isn't hiring to SELL anymore. It's hiring to DELIVER. The bottleneck moved, and management is staffing the bottleneck. The honest line: executive hires are capacity, not revenue. The proof stays where it always was: deployments accepted, escrows released, rent flowing. But you don't poach the Telstra Enterprise boss to run a small book. I'm long $SHAZ. NFA. DYOR.
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b (@_benny4) reported@chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.