Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (54%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Perth, Bunbury, Adelaide, Melbourne, Gold Coast, Sydney, Brisbane, Wasleys, Townsville, Canberra, Geelong, Arumpo, Gympie, Darwin, and Hobart.

City	Problem Type	Report Time
Perth	Wi-fi	2 hours ago
Bunbury	Internet	5 hours ago
Adelaide	Phone	1 day ago
Melbourne	Phone	1 day ago
Gold Coast	Phone	2 days ago
Sydney	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  .𖥔 Si 🇿🇼 (@euphoriacdbaby) reported 2 minutes ago

  if you’re considering a mobile/internet service provider, stay away from @Telstra. their customer service is the worst i’ve experienced anywhere and the service itself is ****. Does anyone know how to get out of a plan without buying out? I’ve actually had enough.

• 
  wildwitch (@wickedwildwitch) reported 2 minutes ago

  @Ausbobsmit he spends $7,000,000 each year + pus all his families holidays, internet, telstra bills, fuel, meals. and more. Not one cent from his own pocket. but he has the audacity to take from the poor and disabled

• 
  Mo Syed (@msyed_) reported 3 minutes ago

  What's happening in my beautiful land down under? 1/10 CBA just dropped a record $10.98B profit, but mortgage demand is down 17%. Telstra is buying back $1B of its own stock while cutting 1,200 jobs. And the global AI compute backlog just blew past $104 billion. Here is what actually moved markets this week 🧵👇 2/10 First, the big picture: US inflation cooled to 3.4%, sending the S&P 500 to another record close above 7,798. Back home, the RBA held the cash rate steady at 4.35% for the fourth meeting in a row. Markets got the inflation numbers they wanted. Local reporting season, however, told a much more complicated story. 3/10 Commonwealth Bank delivered a massive $10.98 billion cash profit, with a full-year dividend of $5.05 per share. On paper, it looks like business as usual for Australia’s biggest lender. Under the hood, the pipeline tells a very different story. 4/10 CBA CEO Matt Comyn revealed mortgage applications dropped roughly 17% following the May federal budget tax changes on property investors. Investor lending took the hardest hit. As a result, CBA quietly trimmed its FY27 mortgage credit growth guidance down to 4-5%. The headline profit belongs to the past year. The slowdown belongs to the next one. 5/10 Telstra delivered $2.41B in net profit, lifted its dividend by 10.5%, and announced a fresh $1B share buyback. Yet its shares dropped around 4 to 5%. Why? Top-line revenue growth was soft. The strong bottom line relied heavily on cost-cutting, including 1,200 job cuts across the year. Investors want real growth, not just financial engineering. 6/10 The global AI compute crunch is getting wilder. Neocloud provider Nebius saw Q2 revenue rocket 454% to $582M, flipping from a loss to $236M in adjusted EBITDA. CoreWeave doubled its revenue to $2.6B and raised full-year guidance to over $12.4B. Its near-term GPU capacity is completely sold out with an eye-watering $104B backlog. 7/10 On the ASX, money quietly rotated out of miners and into healthcare heavyweights. CSL, Pro Medicus, ResMed, and Cochlear all caught a bid in a single session. With commodity prices wobbling, fund managers are ditching cyclical resources and hunting for steady, reliable earnings. 8/10 Rubbish turned into gold this week. Cleanaway Waste Management surged 15% after global private equity giant EQT dropped a $9.4 billion takeover bid at $3.13 a share. That is a 32% premium. Cleanaway’s board opened the books for a nine-week due diligence period and plans to recommend the deal if it locks in. 9/10 The takeaway: Bank profits are riding high on yesterday’s loans, but higher rates and tax changes are biting the lending pipeline. Meanwhile, Big Tech and infrastructure players are pouring billions into compute capacity that is already sold out years in advance. The divide between traditional lending and the compute economy is widening fast.

• 
  Neil Harper (@nharper021) reported 6 minutes ago

  @AFL @Telstra This kid played well no issue with nomination. But AFL you are aware Billy Wilson is eligible yeah? There is absolutely no way he can put together a 10 week run like he has and not get a nomination

• 
  Tim (@TimothyJ_23) reported 8 minutes ago

  @MattSmith_567 the worst era without doubt was the early 2000s - first there was Stadium Australia (now Accor) and Aussie Stadium (now Allianz) Then of course there was Telstra Stadium (also now Accor) and Telstra Dome (now Marvel)

• 
  Brian Basson (@BassonBrain) reported 8 minutes ago

  Ookla: DIRECT-TO-DEVICE COMES OF AGE IN ASIA PACIFIC 🛰📲 Satellite direct-to-device (D2D) service, which enables smartphones to connect directly to satellites in areas lacking terrestrial coverage, is expanding rapidly across the Asia Pacific region. The region’s first carrier-run nationwide satellite texting service launched with New Zealand’s One NZ in December 2024. By mid-2026, six Starlink-based commercial services operated across four markets: One NZ, Telstra (Australia), KDDI/SoftBank/NTT Docomo (Japan), and Globe (Philippines, launched June 2026) Australia and New Zealand showed the highest activity. Detected users averaged 25.7 and 23.0 scans per month (Jan–Jun 2026)—near daily contact. Usage rose through the southern warm season (peaking in April) and fell in winter, reflecting outdoor recreation and remote work in coverage gaps. These levels far exceed denser markets like the UK (~4 scans/month) and match Canada’s high reliance. Philippines held the region’s largest detected D2D base (64% in Q2 2026), with activity detected from January 2026—months before commercial launch. Pre-launch growth reflected testing and opportunistic registrations. Population scale and disaster needs (e.g., earthquakes, ~20 tropical cyclones yearly) drive demand; Globe offered free access during a June 2026 Mindanao quake. Per-capita and frequency of use remained lower than Australia’s. Japan has the broadest free access (three operators) yet lowest sustained use. Detected base in June 2026 was about half its July 2025 level; users averaged only 7.6 scans/month. High urbanization and >99.9% population terrestrial coverage limit exposure to gaps. Operator figures (e.g., Docomo’s 5 million connected users) are higher but measure one-time connections across iOS/Android. Services function mainly as retention tools.

• 
  Josh (@joshatticus) reported 9 minutes ago

  GRRR IS TELSTRA DOWN AGAIN MY DATA ISN'T WORKING

• 
  moey🇺🇾🇵🇸 (@_mqey) reported 12 minutes ago

  @Telstra @ezzh_ FIX MY ******* WIFI ****

• 
  Kråke (@Kroke14) reported 18 minutes ago

  @7NewsSydney Great now she'll offshore even more Telstra workers under the guise of AI adoption so she can recoup some money for herself. Worst Telstra CEO ever..

• 
  Hugh_96 (@Hugh_96) reported 22 minutes ago

  @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

• 
  Bighead1883 @henrykklemens.bsky.social (@Biggy1883again) reported 26 minutes ago

  @Telstra Hi Ivan, people are not always home, hence why we ALL have mobile phones. Check Telstra history re Laverton. We do have an ongoing problem that gets patched numerous time per year. I do not get town slowness if I`m at/near a mine-site which has better internet speeds.

• 
  Dean Knight (@knightd73) reported 30 minutes ago

  @CKMonty Telstra ford customer is clear give away neither of them have customer care in their charter - used to long time ago 😜

• 
  Tim (@TimothyJ_23) reported 30 minutes ago

  Would love to know why @Telstra network is randomly cutting out at HBF Park in Perth. There are literally mobile receivers on the light towers

• 
  aneko violet (@AnekoExe) reported 31 minutes ago

  Why ******** is there princess bubblegum from adventure time on the side of the Telstra phone box???

• 
  Gus (@gus_bibi_graeme) reported 35 minutes ago

  @ElizabethAttar5 Telstra service was way better before competition was introduced as a way to improve service. Come to think of it all services were better before we started privatising to improve services and pricing

• 
  justin bandy (@justinbandy13) reported 36 minutes ago

  @daisymay4263 I can see one of Telstra towers in my town out my window...and reception is **** house... Telstra and their never ending rising rates with crap deals,...hope you enjoy your 7million,..ffffn useless

• 
  BrownSquirrel (@BrownSquirrel) reported 37 minutes ago

  Effing @telstra. just had half hr with agent. tried to redeem 2 gift cards. 1 went thru other didnt BUT they took points for both. Their fix? Wait 24 hours if 2nd confirmation doesnt show up get back in touch with them. Seriously? Should have gone straight thru like 1st one did

• 
  Bobby (@roberts_pa97578) reported 40 minutes ago

  @w0tn0t2201 @Telstra I’m the same as you. I’ve never used Telstra and I wouldn’t even use them if they were given away free carrier pigeons.

• 
  me, an internetual (@grrowl) reported 41 minutes ago

  @agileben @Telstra It’s so annoying, data has been down in Abbotsford for a week

• 
  Rohanc (@rohancct) reported 41 minutes ago

  Forget the Telstra outage, there should be a senate investigation into AFL Tables being down for hours.

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 41 minutes ago

  My @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.

• 
  Jindu (@Phils_Cassidy) reported 44 minutes ago

  Good afternoon everyone I’ll briefly share my POV on choosing a good proxy. Here are the 3 major things you must check before using any IP: 1. ISP (Internet Service Provider)
This is the most important factor.
Think of it like our local networks — Glo, Airtel, MTN, or 9mobile.
Always pick residential consumer ISPs (e.g., AT&T, Comcast for USA; Telstra/TPG for Australia; Virgin Media, BT, Vodafone for UK) instead of datacenter providers (DigitalOcean, AWS, Choopa, etc.).
Websites easily flag datacenter IPs, but residential ones look like normal users on home Wi-Fi or mobile data. 2. Fraud Score / IP Reputation
Before binding the proxy, test it with tools like Scamalytics, IPQS, or Pixelscan. • ✅ Low Fraud Score (0–10) = Clean & safe. • ❌ High Fraud Score (30+) = Avoid. It will trigger CAPTCHAs, bot detection, or shadowbans.
Also check it’s not blacklisted on major spam databases. 3. IP Range (First 3 Octets)
Not all ranges from the same ISP perform the same. Some subnets get abused over time.
Australia examples:
❌ Avoid: 1., 101., 110.
✅ Good: 124., 121., 120. (Telstra) | 80. (TPG)
UK examples:
✅ Good: 86., 80. (Virgin Media) | 82., 78. (BT) Pick the right ISP and you’ll rarely get flagged. This was the main issue a lot of people faced with services like Outlier and Handshake. What proxy challenges are you currently facing? Drop them below

• 
  Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported 44 minutes ago

  @KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 51 minutes ago

  @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Thank you.

• 
  Kelly (@Kelly26552573) reported 52 minutes ago

  @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

• 
  antqld (@antqldbwog) reported 53 minutes ago

  @EVERALDATLARGE He sold everything off Commonwealth’s property portfolio, Commonwealth Bank, Telstra, 167 tonnes of gold at 7% of what it’s worth today and failed to pay the public service superannuation leaving behind a $96 billion liability.

• 
  Texanus Giganticus (@couchsecurity) reported 54 minutes ago

  @Irideia @innovationcncl Cyrus One, Cyxtera, Telstra, Navisite, Databank, Equinix, you will routinely find customers on site visiting their cages. You show ID, you get a biometric scan, you get escorted to your cage, they hand you your key, you go do what you need to do. And this is not one or two racks, it might be 3,000 square feet of floor space just for your estate, with another cage for your standby equipment. And you're not the only customer there. for certain things you can put in a remote hands ticket and have one of the DC technicians do a bunch of tasks for a fee. For certain things this is expensive, so you send your own staff. And that doesn't even take into consideration people leasing hardware, who are still allowed to go on site and do maintenance. I've been in DC's everywhere on the planet save continental East Asia and Antarctica. Your limited experience is not reflective of reality. You may think AWS and GCP are the only DCs in existence, but that's your own ignorance. If you think companies like cloudflare own the physical plant you have a lot of **** to learn. wind your ******* neck in.

• 
  BexThreads (@BexThreads) reported 57 minutes ago

  @Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts

• 
  Dani (@sqronce) reported 57 minutes ago

  @Seamus_the_pres @OliverKlozoff96 @SethLargo I'm in Australia, and I worked for Telstra back in 2009 and they told us that if we were stuck on a call with a customer past the end of our shift, we would not be paid for that time, and if we didn't like it, there were other people who wanted our jobs. I'm pretty sure this is

• 
  Brent Hodgson (@BrentHodgson) reported 58 minutes ago

  @DHughesy No. Only an idiot would agree - because they'd be wrong. 1. It's not worth "over $300 billion". The $64 billion dollar investment is worth $269 billion 2. If you're using the "over 300 billion" figure ($337.2 billion) that figure means your "no future Fed Govt put one cent into it" bit is incorrect because this figure includes MULTIPLE additional multi-billion dollar funds added to the Future Fund's management portfolio. 3. The future fund wasn't built on some kind of free money windfall... The $64 billion invested came primarily from the Telstra sale. The Telstra sale meant the copper network was privatised, leading to Telstra putting shareholders first in refusing to bid on optic fibre rollouts. This meant the government has so far spent around $64 billion ($70bn by the end of the decade) to re-create Telstra's infrastructure under NBN Co. Meanwhile Telstra has paid $65-80bn in dividends since privatisation moved those dividends from public to private hands. So for every $1 we gained from the Telstra sale, we missed another $1 in dividends and spent another $1 in replacing the infrastructure we sold. Had a publicly-owned Telstra built the NBN out of dividends, and the government raised $64bn in debt to invest in a Future Fund, the books would look exactly the same as they do today. You've been dazzled by accounting tricks - following a magician's misdirection, and calling it "magic". 4. "negating the trillion plus debts... to some degree" is bullshit... It was created to cover DECADES worth of unpaid public service and military retirement benefits. Those debts amount to $322 billion, to be paid out of (currently) $269 billion in funds - leaving a $53 billion dollar black hole. Had the money been paid to super in a timely fashion (rather than the Future Fund being set up to cover unpaid pension debts), that $322 billion in benefits would be sitting in private super accounts right now. Again, you're dazzled by an accountant's magic tricks. Not free money - not "negating debts" - just a big government-owned super fund. "Can we all agree it was amazing when the magician sawed that woman in half! He should be a surgeon!"