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Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 55% Phone (55%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Darwin, Brisbane, Canberra, Hobart, Perth, Adelaide, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, and Dubbo.

CityProblem TypeReport Time
Melbourne Phone 2 days ago
Melbourne Internet 2 days ago
Sydney Total Blackout 2 days ago
Melbourne Internet 3 days ago
Darwin Total Blackout 3 days ago
Brisbane Internet 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HoolyMcg
    I fix ****. its what i do ! (@HoolyMcg) reported

    @BrowntownBrew @Batman2242 We gave up on Telstra years ago Were one of the first in our area to take up starlink. It’s now quite slow because everyone else has done the same

  • Blindsidedly
    Blindsided (@Blindsidedly) reported

    @MsMountebank Time to decimate overly generous executive pay. Again with #Origin, #Telstra, a known 'cheap' fix, with the impacts borne by customers. If they can't do their jobs don't pay them. Prices for both sectors ratcheted up regularly, even now during a cost of living crisis #auspol

  • itsatton
    Atton (@itsatton) reported

    **** Telstra man

  • BexThreads
    BexThreads (@BexThreads) reported

    @Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts

  • EthNick_
    Milan (@EthNick_) reported

    @TelstraEnt Your phone support is utterly atrocious. @Telstra Will you improve on them & provide assistance???

  • ZettaWires
    ZettaWire (@ZettaWires) reported

    Telstra suffers major outage across Australia, disrupting trains, payments and emergency calls. Network serving 24.9 million mobile services hit by time-node issue; root cause under investigation. #Telstra #Australia

  • Madasahater65
    Madasahater (@Madasahater65) reported

    Our internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @OhappySt Mine didn't go off. It was a great time to do it when Telstra is having issues over the next few days. They had sent me a message about that.

  • WickedWickets
    Wicked Wickets - Tales of Women's Cricket (@WickedWickets) reported

    @AidenS2101 Nope, two iPhones were silent, Dad’s old cheap Telstra phone went off like a treat.

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @MickamiousG Mine didn't even go off. Telstra is having issues

  • GregCarver39264
    Greg Carver (@GregCarver39264) reported

    @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

  • toxictragician
    syknal ❤️‍🔥 // (@toxictragician) reported

    @Far2Fast are you with vodafone? my partners phone didn’t go off, but his work phone did (telstra service on it)

  • rosie6172
    💜Rosie⁷ ⟭⟬ 🇦🇺⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ💜 (@rosie6172) reported

    @Telstra has there been another outage? I couldn’t make a call before. Turned it on and off airplane mode and can now call. Cheers Rosie 👍

  • TaraVenn
    💧💦Tara Venn (@TaraVenn) reported

    @deborahbrian Me. Probably due to Telstra black-out/inteferance from Pitch Black... I suppose defence (spelt with a 'c' cookers) takes precedence over Emergency Alerts? 🤔

  • AG6LE
    @ag6le.bsky.social Julian (@AG6LE) reported

    @ChinaSelect @RepMoolenaar .@Telstra rebadge their phones, and they are junk. They refused to replace my A5 (2017) (the TIO made them give me 6 month credit to compensate after they shut down 3G/NextG). Vodafone gave me an A17 to replace it,after I was using it as a modem.

  • Jess_H19
    Jess H (@Jess_H19) reported

    Anyone else having to reset their phone multiple times since the Telstra outage? Texts not notifying, data not loading especially when in and out of signal areas. Signal noticeably worse than usual @Telstra

  • Ross1873493
    Ross (@Ross1873493) reported

    @Terri_1987a @SupportPauline Agreed. 12. Eastern seaboard states. 3 x 4 APR 1400's. Problem is raising private capital, so...Commonwealth finances them; Koreans manage the build because they know WTF they are doing. Then IPO it, float it like um...Telstra. But market cap @ 35%. No more cartel bullshit.

  • M333111x2
    Nagasaki Catholic Jedi (@M333111x2) reported

    @Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.

  • IanLinklater5
    Ian Linklater (@IanLinklater5) reported

    @Telstra Reinstate my mobile phone service please . I have a business to run if that actually matters .

  • _mqey
    moey🇺🇾🇵🇸 (@_mqey) reported

    @Telstra @ezzh_ FIX MY ******* WIFI ****

  • noreasonspec
    the what an election chocobo (@noreasonspec) reported

    Ever since the outage Telstra has been honestly dog **** What the fk are they doing

  • peartonjohnson
    Di Pearton (@peartonjohnson) reported

    Please, police Telstra theft. Annual fee for prepaid mobile phone service, up from $350 to $395??

  • SportNut007
    Sport Nut (@SportNut007) reported

    @mikeoniron @Telstra @Starlink Telstra sucks. They connected my internet at my OLD address but still charged my new address I didn’t have anything with them but mobile ph at old address

  • Chrisjstony
    Chris (@Chrisjstony) reported

    @gjblue With about 180 new Appartmemts built less than 100mtrs from me in the past 10 years. Telstra bandwidth has failed. Telstra could not give a ****

  • SassyCassAus
    Sassy Cass (@SassyCassAus) reported

    @JakeBeer11 @OhappySt My telstra worked for this the first time outside of the small space it actually gets service here. Did it deliberately, and now I want to know what the actual **** Telstra ....

  • check307
    Kmac (@check307) reported

    It is time the Federal Gov stopped Telstra and others charging $3.30 for customers who want to secure there private details particularly bank details by using Bill Pay . These companies fail in protecting customers and yet they rob customers. I control my bank details not Telstra

  • Kroke14
    Kråke (@Kroke14) reported

    @TruthFairy131 @Qantas are using the smoke screen of AI adoption to make offshoring Australian jobs to India more palatable while trying to portray itself as an Australian company. This **** seems to accelerate whenever there is an incompetent female CEO at the helm, just look at @Telstra

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    @Telstra you send me messages to say the network is having issues & use wifi calling but if the network is having issues which affects my devices then how the hell do I use wifi calling when there’s no network? How long will this be going on? This is the 4th day of these messages

  • matt_barrie
    Matt Barrie (@matt_barrie) reported

    @breakfast_dogs bit like how telstra went down after fiji defence pact

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @CrySlyFly @ialihasaan @Batman2242 Telstra didn't want to bid as Sol Trulijio hated Labor. They ended up not putting in a valid proposal. The other bidders weren't able to provide bids with sufficient financial support.