Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Kadina, Brisbane, Adelaide, Sydney, Queenscliff, Melbourne, Maitland, Penola, Hobart, Matakana, Gold Coast, Townsville, Kurrara, and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Internet | 17 hours ago |
|
Kadina
|
Phone | 18 hours ago |
|
Perth
|
Phone | 18 hours ago |
|
Brisbane
|
Internet | 2 days ago |
|
Adelaide
|
Phone | 2 days ago |
|
Sydney
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Boothy (@184WB) reported@walsh_mindy Telstra is abysmal, phone service quality and reliability, customer service, and charges.
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Twinks and Totes (@Twinkocalypse) reported@telstra my prepaid mobile internet is very poor in inner Melbourne. Only works intermittently. Is there a problem with it? Are others experiencing this?
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Electric Future (@electricfuture5) reported@karlos_hagen @Telstra 5G network access. Download speeds are capped at 150Mbps on 4G and 5G - Unfortunately they don't get the same access as resellers, data is deprioritised
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Nina Nikolic 💫 Kerri (@kidkerrigan) reported@DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?
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Doogie 🇦🇺 🛎 🏉 (@Glennjh) reported@scrumblebum1 @Telstra Yeah same. They're ****. I worked with Telstra Mobilenet 27 years ago. In 27 years they still dont have it right.
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Nyssa (@Nyscat) reportedOh how I hate @Telstra let me count the ways. Trying 2 help Dad order me a new phone its 4 yrs old, & self destructed. To confirm his identity online Telstra will only accept Drivers License or a foreign passport. To use an Australian passport to ID him he has to go in-store🤬
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Daniel Morgan (@DanielM51664716) reported@osgamer74 @sigaJohny Or maybe it is a Telstra outage. 😜
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The Lord (@lord_tizza) reportedAnd Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(
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fatryy (@fatryy218020) reported@telstra is sending someone to my house to fix my net. hopefully these shitcunts can fix it instead of staring at it dumbfucks
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Katarina Brozovic+ (@brozovicbasic) reportedAustralians have a social contract with Australia Post and Telstra, to provide an equitable service across our whole country, regardless of how remotely and away from the eastern capitals people live and work. If the Minister can't ensure that, then resign!
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TheGrassman (@TheGrassmanVT) reported@Telstra My Dearest Matthew, Thank you for reaching out to my tweet of frustration and anger, i would like to first apologize for calling Telstra a nerd. while i did not expect a response i will gladly reply with the status of my network.
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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bamberee/Bree (@bamberee) reported@BrianJArbuckle Thank you.: I didn’t realise other companies use the Telstra network until this week. Time for me to start shopping around I think.
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Mel (@its_me_mel_xx) reportedI'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬
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Trek Trav (@TripTrav1985) reported@Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.
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M_a_r_ke (@Ma_rk_e) reported@IceStationSpmda @fag_daughter Telstra has been paid for decades to provide a payphone service it cost more to fix vandalism then Telstra collected in call revenue, it's simply cheaper to make it free
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Icanhaveaopinion (@whateveryeahnah) reported@Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest
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Ron Henry (@RonHenryCC) reportedIt is OK @kayo It casts well from the phone. I suspect using 5G. So it is possibly a @Telstra server problem.
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****** (@Yarrahbunjyil) reported@AlboMP And if Telstra were repairing lines in the bush instead of letting them rot while they "roll-out the NBN", I might even take advantage of it. But they're not, so the Service Agreement isn't being honoured, the TIO won't do anything, & no one gives a damn. So thanks for nothing!
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Karlos (@karlos_hagen) reported@electricfuture5 @Telstra I’ve been with everyday mobile (Woolies) for a few years. Cheap, Telstra network and nill issues. I can swing you a referral code if you need
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❤Hellie❤ (@Hellie1982) reportedNow the only thing left to do is the dumb stupid telstra ad walk around my house. WE ARE SO BACK!!
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Steve (@Stevesteve9876) reported@AlboMP Stop with the cover up **** show and do your job people voted you in to do! This country is been ****** by corrupt corporate companies. Coles , Bunnings ,Telstra , fuel stations, list goes on and you are making bull up dust news. StJohns care centres can’t even give iv meds.
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Salt N pepper 🌶️ (@Partytime63) reported@MarkAClarkson @Telstra May be blackout your mobile number to avoid people using it for wrong reasons
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yeah yeah its anne (@annabell_JG) reported@Telstra prices of plans going up but half the time you loose reception go shopping in supermarkets/train locations reception gone we pay top dollars and get horrible service if complain told oh its difficult indoors! Interesting how lower income countries have better reception!
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Tyler Telfer (@Tyler83069242) reported@BarbaraPocock Telstra learnt to never to trust Accenture.
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Doc Haliday ⚓️🇦🇺 🇺🇦 (@TheRealDoc4) reported@RayJCapo79 I got eSIM when I changed over to Woolworths Mobile last week. Just need to ensure you turn off the Telstra Sim or it will keep looking for it and your battery power goes down hill. Was easy as to set up.
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Andrew (@andrewrdn463) reported@Telstra Telstra staff are erasing customer complaints causing profits to go down as customers go to the Ombudsman. REPORT TELSTRA AS THIS IS ILLEGAL.
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Sarisa sandy Lindsay (@LindsaySarisa) reported0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported@TravGee1980 @Telstra I’ve gone Woolworths, uses the Telstra network, got 6 months for $130.
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Con! (@c0n_AU) reported@JC47053522 @JohnOBrien101 Just like AusGov has some minor ownership of Telstra and Qantas, but has no say in their horrible business decision either!