Telstra Outage Report
Why is my Telstra service not working?
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If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Brisbane, Sydney, Melbourne, Perth, Launceston, Adelaide, Sunshine Coast, Geelong, Newcastle, Port Macquarie, Gold Coast, Canberra, Geraldton, Stirling and Kingaroy.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Sydney |
Phone | |
| Brisbane |
Internet | |
| Sydney |
Phone | |
| Melbourne |
Phone | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michele Gallo
(@mickgallo) reported
@Telstra I have already done via the chat, apparently order has gone through but constantly getting told different things. Then get told I have to pay $300.00 additional.. after I had already put order in. Hopeless customer service. Maybe time to change providers.
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Michele Gallo
(@mickgallo) reported
@Telstra Disgraceful customer service!! On hold over 2 hours, then hung up on
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maseri
(@maserifnt) reported
@OvertGGs @Telstra my internet currently is down , what could I do?
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Rotates
(@RotatesAU) reported
@OvertGGs @Telstra my internet keeps spiking randomly any chance you could help me fix this problem
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GLM Snow
(@Snowfnt_) reported
@OvertGGs @Telstra My internet disconnects me every tournament, which is stopping me and my trio from placing, this has been a problem for me for months now and is a problem that requires immediate attention
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ressy
(@ressyOT) reported
@OvertGGs @telstra my internet is broken
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Chris
(@RoninOCE) reported
@telstra There anything happening at 2642 in NSW? Net has been down since 6PM, but thankfully we are on our backup connection.
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Dootsi
(@DootsiRL) reported
@OvertGGs @Telstra my download speed sucks at the moment, its going to make me belt my modem at the wall, can you please help? 🥺 👉👈
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NE vowel
(@uhhvowel) reported
@OvertGGs @Telstra please help my internet has been down for a few days and the complications I have gone through to experience this deep depression, I am not able to crank 90s with my discord kittens, please help.
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Fin
(@Finzy) reported
@OvertGGs So many Telstra @‘s lmao. @MrBeast help me out man 😈
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F/A Vol 🔈
(@VolFNBR) reported
@OvertGGs @Telstra my internet is being really bad can you help
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Ritchie Young
(@ritchiey) reported
@The_Whim_Reaper @Telstra And even that was ****. It took them 3 years to to run a phone line 15km south of Bunbury. Nowadays it supports an army of mobile Facebook monitors supported by their monopoly. The sooner it dies the better.
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D1VILGFX
(@D1vilgfx) reported
@OvertGGs @Telstra Hey need help, please reply
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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mary
(@mary92384433) reported
@Telstra Hi, I’m not sure what you can do. I’m sick of trying to fix it my end. I even changed my plan to up the speed. Has made no difference. Case ref: 19680138
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zelo
(@zelooce) reported
@OvertGGs @Telstra my internet just turned off pls help
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Mr Quv
(@quvoce) reported
@OvertGGs @Telstra could you please help me
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Zenifyy 🎃
(@ZenifyyAU) reported
@OvertGGs @Telstra my internet is disconnecting every 10 minutes help
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VMX Skies
(@skiesdzn) reported
@OvertGGs @Telstra please help bro
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Alpaca Capital
(@Alpaca_Capital) reported
@valley_llama Biggest customer is also the minority shareholder — need to improve tenancy ratios to effectuate revenue increases if not building out new towers. Plenty of competition coming up with pretty much everyone selling off their towercos (Telstra, TGP, and Optus) plus existing players
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VMX xylo
(@xylozr) reported
@OvertGGs @Telstra My internet disconnects me every tournament, which is stopping me and my trio from placing, this has been a problem for me for months now and is a problem that requires immediate attention
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Kevin *fully_patched* Sweeney
(@KevinSw92208498) reported
@NBN_Australia The saga continues... After spending 3 days trying to convince the so called @Telstra Experts via My Telstra app that the connection was dead, through their collective inaction, the timeline for resolution with my @NBN_Australia internet has been pushed out to 27th October... F..
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Noxer
(@Noxer_FN) reported
@OvertGGs @Telstra my internet isnt working help!
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zeqo
(@zeqogod) reported
@OvertGGs @Telstra im broke please help :)
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Michele Gallo
(@mickgallo) reported
@Telstra I've been messaging via Gold Service all day as well as yesterday. I requested same day, and I have been asked the same information over and over trying to get sorted
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Michele Gallo
(@mickgallo) reported
@Telstra I am a long time customer, and spend a lot of money for this really poor service over the last couple of days. Now over 20 minutes on hold.
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🎃 Spooky Spoonzy Spoonzerton 🎃
(@SpoonzyEdits) reported
@OvertGGs @Telstra im having internet problems, can you assist me? I'm having massive problems and its causing grief for my family currently.
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Damo
(@74Damo) reported
@OvertGGs @Telstra i’m having some problems with my internet
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Mladen Turanjanin
(@MladenTuranjan1) reported
@myGovau @ato_gov_au Hello @myGovau since Telstra is no longer supporting overseas prepaid numbers, we Australians living abroad are disconnected. I am unable to login to myGov. Also your number for overseas is not working. What to do?
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@telstra what is happening with the internet in Surry Hills?, mine has been down for hours now