Telstra Outage

Is Telstra having an outage right now?

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Telstra problems in the last 24 hours

Telstra Outage Chart

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(55.58%)
Phone
(26.18%)
Wi-fi
(6.45%)
E-mail
(5.96%)
Total Blackout
(3.60%)
TV
(2.23%)

Telstra Outage Map

The most recent outage reports and issues originated from Melbourne, Brisbane, Flinders, Sydney, Glen Iris, Adelaide, Yulara, Queenstown, Hamilton, Central Coast, Bomaderry, Sunshine Coast, Perth, Westfield and Salisbury.

Brisbane Phone
Melbourne Internet
Flinders Internet
Sydney Internet
Sydney Wi-fi
Glen Iris TV

Telstra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • UndaSthnXiStand 💧🌊💦 🌱Rural Oz Matters 💧🌊💦 (@UndaSthnXiStand) reported

    @Telstra What you’re saying is incorrect. Deleting external antenna jacks makes it HARDER to connect the device to the network as a much needed external antenna cannot be connected! The device doesn’t work indoors!

  • henzoro Henri Santoro (@henzoro) reported

    @Telstra That’s terrible value. Hi @Optus

  • bitchute BitChute (@bitchute) reported

    Thanks to all who called the Telstra customer helplines to get them to unblock us. If you're still blocked in Australia, it worked with Telstra, consider letting your ISP know they're in the wrong. 😀

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.

  • PatrickToribio Patrick Toribio (@PatrickToribio) reported

    @Telstra Also tried chatting to your Tech guys and they just made me wait ages without a response. Not wasting my time for this crap. You have my details, please fix and I will be contacting TIO if there is no solution in the next day or 2.

  • PatrickToribio Patrick Toribio (@PatrickToribio) reported

    @Telstra I've checked and no outage in my area. Tried all the troubleshooting and restarting the modem and nothing works. Been like this for the past month. Not happy that I'm paying for a service I ain't getting and you guys have the nerve to increase the cost as well. Not happy!

  • Celia2575 Celia 👩‍🦰🐾🐶🌳 (@Celia2575) reported

    @ShaktiEvo No fair enough. I’ve been trying to cut down on ‘wasted’ expenses like phone repayment/monthly Telstra fees. I like the gold best although the dark greeny colour is quite smart, if a little understated!

  • arcadianhalsey F 🌒 (@arcadianhalsey) reported

    Loves when the @Telstra wifi goes down for 48 with no warning 🙄

  • uhhCrypton Crypton (@uhhCrypton) reported

    @Telstra ur fkn internet is so shit, cuts out for a few seconds constantly and kicks me out of my games holy ****

  • real_TomThorp 💧💧 Tom Thorp 💧💧 - ❌💉 (@real_TomThorp) reported

    @michaellobb Don't you love it. You might as well go back to dial-up to get better service from Telstra. #TelstraFail

  • gumlmao gum (@gumlmao) reported

    @Telstra We’ve been told that we will have nbn Christmas last year and we still don’t 😀, what a ******* joke! And also why don’t you fix the connection cause gaming is impossible

  • Niko_SSBU Niko (@Niko_SSBU) reported

    @BerdNurd @Telstra @AirConditioners **** you guys, my ******* ac doesn’t work now for the second time in the span of a month what ******** man it’s so hot here jesus christ **** off

  • BerdNurd ✨🌸 𝓑𝓮𝓻𝓭𝓝𝓾𝓻𝓭 🌸✨ (@BerdNurd) reported

    @Niko_SSBU @Telstra **** you guys, my NBN was out for 2 days last week

  • Niko_SSBU Niko (@Niko_SSBU) reported

    @BerdNurd yes i too hate telstra wifi call what ********

  • BerdNurd ✨🌸 𝓑𝓮𝓻𝓭𝓝𝓾𝓻𝓭 🌸✨ (@BerdNurd) reported

    @Niko_SSBU Man **** Telstra, shittiest networking company

  • BorAmarooLong AaF Lindor (@BorAmarooLong) reported from Yulara, Northern Territory

    Telstra Sux Shit

  • abhi_bhola abhi (@abhi_bhola) reported from Melbourne, State of Victoria

    @Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback

  • benharrisben TheOneBen (@benharrisben) reported

    Hey @telstra - sitting at the top of Doncaster Westfield and no mobile data while my partner on Vodafone has no issues. Not good enough.

  • Donny101 Donny Calabria (@Donny101) reported

    So @Telstra forces us to change our connection to NBN. We’ve had it for two days. Have had to reboot our modem five times because it continues to cut out. Never had any issues before. Thanks.

  • stewwalker Stewart Walker (@stewwalker) reported

    @Telstra 2 days later no contact from @Telstra. Pathetic. Please get someone to activate my service or let me know WTF is happening

  • FionaY27 fy (@FionaY27) reported

    @mesterman @Telstra @mesterman we are having the exact same experience with @Optus! Unbelieveably poor service/communication on their part and might resort to ombudsman too.

  • balmainpete peter brown (@balmainpete) reported

    For a moment I thought I lived in a first world country, then Telstra called. More service disruptions after another price hike. Pathetic.

  • chrisdeanz Christopher Dean (@chrisdeanz) reported

    @Telstra I did. Telstra support Group MMS for Android but not for Apple.

  • _tamking85_ Tamara King (@_tamking85_) reported

    @VampireBrigade @Telstra Same. And then ended up with two confirmed orders despite only being successful once in my end, and now can’t figure out how to fix it 🤯

  • _tamking85_ Tamara King (@_tamking85_) reported

    @Telstra When I spoke to them they said I was getting the order for one that ends in 5042 - which is the one that never confirmed on my end. I took a photo of my screen when I finally got a confirmed order and that was at 10.49pm, which links to the 10.48pm order number that confirmed.

  • _tamking85_ Tamara King (@_tamking85_) reported

    @Telstra I did call and the lady assured me I would only receive one. This morning I’ve got 2 confirmation emails of two separate order numbers. How do I fix this! I was assured on the phone yesterday , after I waited an hour at a Telstra, they can’t help it was online, you have to call

  • 8footerz atefooterz 🐟 ‏ (@8footerz) reported

    @suzanne_cass @AEBayley I did not imply under. Many were on say Telstra contract, before that went offshore, paid to do what is what. Most need work. Not that many choices depending on network etc. All on min 5 year non disclosure agreements. No whistle blow as nothing to blow. Thread was about working.

  • TomFishburn_ Tom (@TomFishburn_) reported

    @Telstra why ******** does my wifi keep cutting out get your shit together or I’m gonna have to make the switch to #optus

  • Londonlucem Londonlucem (@Londonlucem) reported

    @Telstra Your #NBN installation ##service is a joke. Sales calls never followed up. After agreeing to NBN, new modem turns up but no technician. And today we had a #medical #emergency and discovered the #homephone is #dead. #notfitforpurpose

  • jordan732 Jordan (@jordan732) reported

    @Telstra just came back up as we speak hopefully no more down time tonight

  • jordan732 Jordan (@jordan732) reported

    @Telstra nothing on the outages page 2nd time that nbn outage happen today in my area

  • JASClCO dani emoticon (@JASClCO) reported

    @Telstra theres no outage in my area 😭

  • jordan732 Jordan (@jordan732) reported

    @Telstra Another outage today in curra 4570 went out 2 times today eariler in the day and and it went down again 10 mins ago do you have any info on this outage

  • notdavidevans david (@notdavidevans) reported

    @Telstra speaking to a representative over the phone to upgrade my phone. It was really frustrating as a Telstra customer to be told that to be serviced in the store there would be a $300 upfront charge to prevent fraud when I did not have to pay that fee online, or over the phone

  • notdavidevans david (@notdavidevans) reported

    @Telstra after fifteen attempts to pre-order my new iPhone; after finding out there was an issue with my pre-order once confirmed. I was told I had to pay $300 as an upfront payment in a store to upgrade my phone by 3 team members. disgruntled and confused I ended up just

  • NemesisonYT Luke (@NemesisonYT) reported

    A nice person however I just saw today that it got delayed again and im about to have a ****** mental breakdown because I can’t even play video games with this shit house internet. (Provided by @Telstra) but I’m not a customer because they want to charge me $80 for that shit

  • NemesisonYT Luke (@NemesisonYT) reported

    So **** you Telstra you absolute worthless piece of shits. Can’t do anything about it though because you have a monopoly on the network and especially a big **** you to @NBN_Australia for comepletwly ******* up shit for everyone. I can’t even stream or think about streaming for

  • Bisso46AVC Matt Bissett (@Bisso46AVC) reported

    @RossStone41 @JamesConsi @dmbailey76 @Jess_H19 @Telstra My 4g is off, still having issues

  • iMerinet Meridith Ebbs (@iMerinet) reported

    @mesterman @Telstra @jennyluca Tell them your “complaint” and ask for it to be escalated. State clearly how you want it resolved. If it is not resolved tell them you will be lodging a complaint with the telecommunications ombudsman. Keep saying your problem has not been resolved “please escalate my complaint”

  • fast1x1 connor (@fast1x1) reported

    @Telstra seeing as how most of your phone operators are useless foreigners who wouldn’t have the first clue on how to resolve internet issues maybe your team on here could give me and explanation @telstra @telstra @telstra

  • MarloPerry Marlo Perry (@MarloPerry) reported from Sydney, State of New South Wales

    @Telstra ADSL and no timeframe given. The net is down more often than it’s working and so temperamental.

  • RossStone41 Ross Stone (@RossStone41) reported

    @JamesConsi @Bisso46AVC @dmbailey76 @Jess_H19 @Telstra Turn off 4G on your phone so it’s only on 3G. I have and has fixed the problem.

  • AdamBraakman Adam Braakman (@AdamBraakman) reported

    The Telstra Ad in that backwoods QLD pub getting a blackout is peak QLD. Nevermind that they wouldn't have fresh Broncos jerseys

  • jye_bur Jye Burton (@jye_bur) reported

    @Telstra Wow. I have to admit, considering I didn't tag you guys, that's pretty awesome customer service! Thank you, but I spent a half hour on the phone to Telstra - I'm hoping someone finds it in the next 24 hours or so. It's got a lock, so no one can get in. Not sure about the SIM. =\

  • Singha85 Resham Singh (@Singha85) reported

    @Telstra Our connection in keysborough keeps dropping out. Seriously, this has been going on forever!!! We had a technician down the other day and my dad has been calling telstra for 2 yrs and each time, they say its fixed and yet constant outages!!!! #fedup

  • IIOzzyII 🅾️ZZY (@IIOzzyII) reported

    **** telstra

  • Sayo_Nara_88 Sayo_Nara (@Sayo_Nara_88) reported

    @Telstra I figured i implied checking the area im in. Yes there is no outage yet my neighbor has the same issue as i do each time. I had the technician out here yesterday saying nothing is wrong with the line so its clearly the node in Rockingham!

  • vicki_happy vicki (@vicki_happy) reported

    @Telstra @Sonia_Rose1 Well thats a big help, sorry, next. Way to keep your customers

  • Sonia_Rose1 Sonia Surija (@Sonia_Rose1) reported

    @Telstra Once the service is restored I’ll be cancelling Telstra & changing to another Tech company!!!!

  • Sonia_Rose1 Sonia Surija (@Sonia_Rose1) reported

    @Telstra Bullshit & you better not charge me for the landline while it’s out of service, pathetic service

  • Sonia_Rose1 Sonia Surija (@Sonia_Rose1) reported

    @Telstra FFS how incompetent can you be, my landline phone & internet out of service for 2 weeks, on Telstra outage Link it was meant to be back in service on 17th & now the date has been changed until 25th, that 3.5 weeks without phone & internet 😡😡😡

  • koksvik Dr Ole Koksvik (@koksvik) reported

    @Telstra is for you to get get sh-t done. I'm done chasing you around. I've already been assured that someone will call me today. They do, or you lost a customer. It's really that simple.

  • Safe_MSR Keep Science Alive (@Safe_MSR) reported

    @AcccGovAu HELP! I've had my mob.# since Dig'l came to AU I want to port my # fr JeeNee's provider to #BOOST's prov'r, f its $150 12m LongExp'y (B4 J, it was on LongLife PrePay w/ Prov'r 2 v Coles-voucher) Prov'r 2 (#TELSTRA) won't port my my # in #EXCEPT on 1 of #its PostPays

  • MrSamPeth Sam Petherbridge (@MrSamPeth) reported

    @Telstra Spoke to the team on the phone. It appears there is a cable cut. Not sure why this does not show up on the online service as an outage. Would be nice if we could just enter the suburb to get outage info

  • b0j0wb3b3h Barbra Jane (@b0j0wb3b3h) reported from Sydney, State of New South Wales

    Ugh @Telstra coverage has been so spotty on the train - City Circle and Parramatta way. WTF is going on

  • koksvik Dr Ole Koksvik (@koksvik) reported

    @Telstra Yes I did. On M o n d a y. ~10 interactions with Telstra/Boost later, and being told 'everything is fine, just wait' each time, you're no closer to having a new customer. If I don't get a callback today, you've lost one instead.

  • MrSamPeth Sam Petherbridge (@MrSamPeth) reported

    @Telstra Still experiencing issues. Nothing is listed on the internet outages when I enter by address. When I look at the entrainment option it correctly suggests that there is a service interruption to that.

  • BizWisdomAgency Biz Wisdom (@BizWisdomAgency) reported

    @Tiim_ Australian Telcos are so bad because there is no alternative to Telstra.

  • Scoutabout2 Scoutabout 🌼🐕 (@Scoutabout2) reported

    Just had a nice Indian man call, saying my Telstra Internet is playing up.🤔It will be switched off for 2 weeks blah blah blah. He can explain how to fix it if I turn my computer on. Told him to F off and he hung up lol

  • Alli__mac 💧AlliM ♥️🇳🇿 (@Alli__mac) reported

    I’d really like to but I am in Australia and my $100/month internet is too slow. @Telstra