Telstra Outage Report
Why is my Telstra service not working?
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Brisbane, Perth, Melbourne, Sydney, Quirindi, Hobart, Townsville, Canberra, Albury, Bunbury, Newcastle, Glengarry, Horsham, Adelaide and Warrnambool.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Brisbane |
Wi-fi | |
| Perth |
Internet | |
| Perth |
Wi-fi | |
| Perth |
Internet | |
| Perth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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JFT SPOONZY
(@SpoonzyEdits) reported
@Telstra Greg you're my only hope here, their customer service is useless and idk what to do
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brodie 🐙
(@NaslinVHS) reported
just got left on read by telstra support nobody hit me up im going dark
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Mark S
(@markspark11) reported
@Telstra If it was a 4G outage then 3G would work. We have SOS only so cannot even make or receive phone calls. That’s pretty dire guys
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tichaona
(@titchdefyne) reported
dear @Telstra can somebody fix my issue before i take my case to the Ombudsman 🤬🤬🤬🤬🤬
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✨skyfall✨
(@awizard_from_oz) reported
@Iridian_Willow @sunriseon7 👍🏼 Telstra has the biggest coverage followed by Optus & Vodafone towers. So there’s only 3 carrier systems in Australia to “try” keep down the ugly towers everywhere. Kogan etc sell 3rd party services over those 3 networks.
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BloodRedRubyRose
(@BloodRedRubyRo1) reported
@Telstra Its has been down all day. Tried to pay bills this morning and afternoon, to no avail. Anyway thanks for the quick response.
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JFT SPOONZY
(@SpoonzyEdits) reported
Yooo @Telstra I do need help here
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tony
(@osrsRSVP) reported
@osrsStaunch @Telstra **** telstra on my chest
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Hennie Paterson
(@hennie_paterson) reported
@Telstra I was supposed to get my home wifi service back an hour ago! Life long customer and yet I can’t do anything online. Frustrated and waiting :/ #telstra #optus
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Tony Mawdsley
(@tonymawz) reported
@Telstra Price hike for regular customers , with no improvement on service, to offer new potential customers discounts 😕
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Jane Taylor
(@JaneTaylore) reported
@TelstraPurple Telstra wait on the line for an hour and then cant solve problem
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matt
(@osrsStaunch) reported
9 minutes from the launch of battlefield and i currently have unplayable internet that you refuse to fix @Telstra cheers
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Nembitz
(@nembitz) reported
@Telstra My net has been laggy for over 6 years I've complained multiple times, NBN technician comes out it speeds up for a few weeks and goes slow again.
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BloodRedRubyRose
(@BloodRedRubyRo1) reported
Why is the MyTelstra app not working? What maintenance is happening? #Telstra
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Thomas Parkes
(@_thomasparkes) reported
@Telstra 4G is what I’m using, so slow.
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matt
(@osrsStaunch) reported
@Marfail_ @Telstra Shut ******** up man I’m genuinely so sick of reading this
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Fletcher
(@SerotonjnFPS) reported
@Telstra my nets been down for 3 days, you offered me a subscription to fix it, then say it’s an outage, now we have no download. What ******** is going on?
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sir meese
(@Vodkoa) reported
@osrsStaunch @Telstra Hello staunch, welcome to Telstra support how may i help you today? -Meese
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KingoftheWorld
(@world_kingofthe) reported
@Telstra Why I'd respond to an autoreply is beyond me yet... There isn't an anti-environment group. The fact is 'green energy' isn't green. The mining, the building, the land use, etc are all as bad or worse for the environment than natural gas drilling/use or nuclear.
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Thomas Parkes
(@_thomasparkes) reported
@Telstra It wants me to sign in, but the internet is too slow.
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Genghis Khan ☠️
(@genghis_steve) reported
@Telstra I have been dealing with your tech team? They were going to call me back this morning?? What kind of help is this?
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Sally
(@ItsGottaBeSally) reported
Wow are some @telstra workers rude. They don’t care about helping if there’s the chance they can make things difficult further
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Mark Garvey
(@BrahMargar) reported
@Telstra Am still waiting to get my number ported over from vodaphone after buying an iPhone 13 promax, it’s been over a month now still have no idea what the issue is, what exactly is been done to rectify it or how long it will take. Good old fashioned Telstra service, nothing changes….
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Charles De Groot
(@GrootCharles) reported
@Telstra Just imagine your phone service or internet didn't work during that time it's been three years now
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KingoftheWorld
(@world_kingofthe) reported
@Telstra Because you're stupid and don't understand global environmental factors but can score cheap points by green washing your company?
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lurky 💫
(@lurkyfnbrr) reported
@Telstra Optus has been pretty bad lately and I need a new phone SIM card should I get it from you?
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Amanda
(@amandam02846218) reported
@Telstra You’ve hiked your prices everywhere else and you know your customer service is not service at all
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Genghis Khan ☠️
(@genghis_steve) reported
@Telstra Thanks - I have removed that post - just getting frustrated with the whole process! The problem is that I only have one band of broadband and I can’t connect the CCTV? I have spoken to 3 different service people and nothing? Not even a call back? Wasted hours!
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Thomas Parkes
(@_thomasparkes) reported
@Telstra I just arrived in Stawell tonight. But the 4G is so slow.
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WOLFIEOIBOY
(@wolfieoiboy) reported
@Telstra @Telstra I had my second service installed recently due to essential work, and it's been a few weeks now and my mobile reception hasn't improved. Others have received the same two-stage installation, and have reported increased performance. Any advice? #hopetheyplayalong