Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (55%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Melbourne, Gympie, Brisbane, Sydney, Adelaide, Darwin, Canberra, Hobart, Perth, Mangalore, Newcastle, Joondalup, Arumpo, Cook, and Tullah.

City	Problem Type	Report Time
Melbourne	Internet	6 hours ago
Melbourne	Phone	8 hours ago
Gympie	Internet	1 day ago
Brisbane	Internet	1 day ago
Sydney	Internet	1 day ago
Melbourne	Phone	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh (@joshatticus) reported 6 minutes ago

  @mar790032894313 @JoshButler The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

• 
  ted sowden - woke as!! 💧🌾🔥🚒🧸 💉💉💉🌈💡 (@sowdented) reported 6 minutes ago

  @noplaceforsheep l was shopp'n and had it in my back pocket!! checked it latter, "no sim, no service" on my opening page!! opened it up and didn't know if l had service or not!! sent my self a txt but didn't get it!! turned it off and back on, got the telstra bit, but still no msg!!

• 
  Gary Just (@GaryJust67) reported 7 minutes ago

  @RoadknightThe No my partner & I never got it either. We with Telstra…

• 
  X Freeze (@XFreeze) reported 10 minutes ago

  Starlink is bringing satellite-powered mobile data directly to compatible smartphones in Australia Through Telstra, eligible customers beyond mobile coverage can now access select satellite-optimised apps: • Navigation: Apple Maps, Google Maps and AllTrails • Messaging: Signal, WhatsApp, iMessage, Facebook Messenger and Google Messages • Weather and fitness: Apple Weather, AccuWeather, Google Weather and Google Fitness No Starlink dish or special satellite phone required. Just a supported device and a clear view of the sky This is a major leap beyond satellite texting toward useful mobile data directly from space More than 26 million texts sent or received Over 200,000 satellite connections per day Currently supported on iPhone 13 or newer and Samsung Galaxy S26 models The future of connectivity is coming from orbit

• 
  Juanessa (@Juanessa22) reported 11 minutes ago

  @BenCarrollMP Fuel crisis Ben!!!! What are you doing to alleviate the rising costs? You’ve announced nothing in this area. Also fix the VLine & Metro issues. We’ve heard zero post the Telstra outage. ZERO FFS!!!

• 
  It's A Hoax 🇦🇺 (@Itsahoax123) reported 13 minutes ago

  @KataKez Telstra can already spam everyone connected to cell tower without this ****. Think about the times when you have travelled somewhere and you get that text saying something like they are “doing work on this network over the next 5 days”

• 
  Simon Cotter (@SimonCotter62) reported 20 minutes ago

  @goodfoodgal It was all about the money/share prices and to test our compliance. We passed with flying colours (most of us) We now add the national telstra emergency alert to QR codes, cameras etc and then all we need is a social score system. “ none shall buy or sell except with the mark”

• 
  Kelly (@Kelly26552573) reported 25 minutes ago

  @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

• 
  MsNobody (@MrsNobody21) reported 25 minutes ago

  @Telstra how disgusting, your handling of a legitimate complaint after the outage. Shame on you. With all of your profits you deny compensation for a service that still is t working.

• 
  Aberrant Gentile (@AberrantGentile) reported 30 minutes ago

  @nemagovau If i receive the alert on the phones i had to replace because they couldn't call one number on one network that i don't use, "000" on Voda network. Then i want those phones imei numbers reinstated on the Telstra & Optus, that i have sims for. The public/private partnership scam

• 
  manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reported 31 minutes ago

  Slow clap @Telstra with your #AusAlert @nemagovau Standing within eyesight of a tower and it took 6 min 55 to come through after everyone nearby on other networks got it. 7 minutes of delay means this is not fit for purpose. Your incompetence is proof this isn't a conspiracy.

• 
  AlphaAI (@alphahurhur) reported 36 minutes ago

  @cb_doge Muskie should just buy Telstra…rebrand it to Tesla Mobile Network. T

• 
  💧Daren Connor 🇦🇺 (@connor_daren) reported 37 minutes ago

  Since the @Telstra outage, the mobile coverage of the Telstra network has dropped significantly & also slowed significantly.

• 
  Sutho (Sharks) Dan (@SuthoDan2) reported 38 minutes ago

  Those Telstra ads are SO ... ****** .. ****!!!

• 
  Dr Ravi Nayyar (@ravirockks) reported 38 minutes ago

  'This is despite Allens never asking Telstra this and strict rules about firms’ consulting and auditing arms not discussing clients.

• 
  Odhiambo Odondi (@OdondiCol) reported 42 minutes ago

  Need help @Telstra

• 
  Paradoxa (@Paradoxa18) reported 43 minutes ago

  @CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works

• 
  syknal ❤️‍🔥 // (@toxictragician) reported 44 minutes ago

  @Far2Fast are you with vodafone? my partners phone didn’t go off, but his work phone did (telstra service on it)

• 
  Kel So (@KelSoOz) reported 45 minutes ago

  @DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.

• 
  Ross (@Ross1873493) reported 47 minutes ago

  @Terri_1987a @SupportPauline Agreed. 12. Eastern seaboard states. 3 x 4 APR 1400's. Problem is raising private capital, so...Commonwealth finances them; Koreans manage the build because they know WTF they are doing. Then IPO it, float it like um...Telstra. But market cap @ 35%. No more cartel bullshit.

• 
  GainsMax (@GainsMax168031) reported 47 minutes ago

  @SkullSpeedDeal A family member of mine over a decade ago ran a Telstra phone store, it became top 3 in the entire state because of his leadership. Anyway, something happened, and he told me the 2nd in charge (Indian) backstabbed him and took over the main position. A year later, the store had hired a lot of Indians and ended up being the worst store in the state lol

• 
  💎mia🎹🇦🇺 (@msamethyst) reported 50 minutes ago

  @Telstra is so useless. My call to japan was being cut off at 15 min when I have a call pack which lets me call unlimited. Everytime I log to chat with support. They said it’s my mobile phone issue. 4 months on I got annoyed and lodged a complaint with TIO.

• 
  Di Pearton (@peartonjohnson) reported 52 minutes ago

  Please, police Telstra theft. Annual fee for prepaid mobile phone service, up from $350 to $395??

• 
  Paradoxa (@Paradoxa18) reported 53 minutes ago

  @Telstra AI or human? There are known outages only restored the other day now out again Getting a credit for it so you know it's real Reported via outage page Monday night neighbour reported too Your reply facile & unhelpful

• 
  Milkers CTO (@MILKERSBOUNCE) reported 54 minutes ago

  @cb_doge I speak for all of Australia. Bypass Telstra entirely and deliver the service directly. It would be the largest onboarding event ever seen.

• 
  me (@Worthbeing) reported 58 minutes ago

  Telstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!

• 
  Uptimus (@UptimusApp) reported 59 minutes ago

  Aug 6, 2026 at 03:00 UTC: The incident regarding Telstra website performance is resolved. Service remained stable for the required monitoring period following recent community reports.

• 
  Nagasaki Catholic Jedi (@M333111x2) reported 1 hour ago

  @Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.

• 
  Ray (@rayethesis) reported 1 hour ago

  This chart puts Starlink’s scale into perspective. At roughly $11.4B in annualized revenue, Starlink is already approaching the revenue scale of established telecom giants such as Singtel and sits in the same neighborhood as Telstra. That is remarkable considering Starlink is a relatively young satellite broadband network competing against companies that have spent decades building terrestrial infrastructure, spectrum portfolios, and massive subscriber bases. The important signal here is not just the absolute revenue, but how quickly Starlink has reached a level that takes traditional telecom companies decades to build. However, the comparison also exposes the problem. Telecom is a huge business, but it is not necessarily a high-growth business. Companies like China Mobile, Verizon, Deutsche Telekom, AT&T and NTT generate tens or even hundreds of billions in annual revenue, yet the market typically assigns them much lower growth expectations because connectivity eventually becomes a mature utility. Starlink has a better growth profile today because it is still penetrating underserved markets, adding capacity, expanding internationally, and converting new customers. But as the revenue base moves from $10B toward $20B, $30B and beyond, the question becomes whether Starlink can maintain venture-like growth rates while operating inside what is ultimately a telecom market. The bullish argument is that Starlink is not exactly a traditional telecom company. Its satellite constellation gives SpaceX a global distribution network that terrestrial operators struggle to replicate, particularly in rural areas, developing markets, maritime, aviation and other difficult-to-connect environments. There is also optionality around direct-to-device connectivity, enterprise services, government contracts and potentially other satellite applications. If those businesses become meaningful revenue streams, Starlink could evolve from simply being "satellite internet" into a broader space infrastructure platform. That would justify a much more aggressive valuation than simply capitalizing Starlink like another telecom operator. But this is where I think investors need to be careful with the SpaceX hype. A $11.4B revenue run-rate sounds enormous, but revenue alone does not determine the quality of the business. Starlink requires enormous capital expenditure to deploy and replenish satellites, ground infrastructure and user terminals, while bandwidth economics and competition will determine how much of that revenue eventually becomes free cash flow. The really interesting question is not whether Starlink can reach $20B or $30B in revenue. It is whether SpaceX can continue compounding revenue rapidly without Starlink becoming just another giant, capital-intensive telecom business. My take: SpaceX is incredibly cool, and Starlink reaching ~$11.4B of annual revenue is genuinely impressive. But if the main growth engine for the SpaceX story is ultimately just telecom, I'm much less excited. A bigger Starlink is great, but a bigger telecom company alone does not create an extraordinary valuation. The real upside comes if Starlink becomes the cash-flow engine that funds a much larger SpaceX ecosystem: launch, defense, direct-to-device, satellite infrastructure and eventually entirely new space-based businesses. Starlink is impressive but starlink alone is not enough. $SPCX

• 
  💧💦Tara Venn (@TaraVenn) reported 1 hour ago

  @deborahbrian Me. Probably due to Telstra black-out/inteferance from Pitch Black... I suppose defence (spelt with a 'c' cookers) takes precedence over Emergency Alerts? 🤔