Telstra Outage Report
Why is my Telstra service not working?
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Brisbane, Central Coast, Sydney, Canberra, Melbourne, Perth, Hobart, Dublin, Ettalong, Adelaide, Quinns Rocks, Cleveland, Maleny, Geelong and Albany.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Central Coast |
Phone | |
| Sydney |
||
| Canberra |
Phone | |
| Melbourne |
Phone | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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shibbs
(@chefshibbs) reported
@Telstra Help
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Glenn
(@brisbanegee) reported
@DonnaAslan @Telstra Not impressed at all. Can’t get a resolution that works, so might look at Telecommunications Ombudsman.
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Miles Standish
(@mileshstandish) reported
Broken NBN fibre and a house in an apparent @Telstra 5G black hole is a baaad combo. I mean, we even had to resort to free-to-air live TV last night! The horror!
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Ali
(@rippleali) reported
@Telstra haha no they won't, your company has no interest in finding a solution
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Ali
(@rippleali) reported
@Telstra haha already had a case manager who continued to lie to me. your company sucks. What could have been resolved easily is now going to cost a lot of time and money. I hate Telstra. You have also just lost 3 telephone services and my internet.
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Stray
(@Stray2617) reported
@deeplongstop @Telstra @newscomauHQ I almost believed you worked for Telstra then. But you gave yourself away by saying sorry. They'd never do that.
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Stray
(@Stray2617) reported
@Telstra @newscomauHQ I needed to make a call to close a $8 million dollar account this morning, I lost it and my job, now my wife has taken the kids and dog and I have a broken arm thanks Telstra!
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Lex Lasry AM
(@Lasry08) reported
@Telstra I have been down this road already
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Funkleberry
(@FunkleberryTwit) reported
@Telstra Well I haven’t noticed on my phone which is now permanently set to do not disturb”. All of the calls are from Indian call centres selling day trading scams are directed via the 02 7259 prefix (from internet VOIP calls). How hard can it be to identify these guys & shut them down!?
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Capt Daags
(@CaptDaags) reported
Love how all the reports of today's @Telstra outage on mobiles, no journalist ever asked what actually caused the outage in technical speak.
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JustAVideoGame
(@JustAVideoGame_) reported
@Telstra @JuzziieeC Hi I am having issues with my internet too, i think this is also affecting broadband or maybe there is an nbn outage?
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Kyle Minall
(@kyleminall) reported
from
Melbourne, State of Victoria
@Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.
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Ali
(@rippleali) reported
when you spend your Tuesday evening looking at FB I hate @Telstra groups because they treat you so badly
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Frank Fiocco
(@frankfiocco) reported
@Sandra_Sully Afternoon Sandra. Did Telstra sought out that NBN issue for you?
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DonnaG (🦁🦁❤️💙💛)
(@DonnaAslan) reported
@brisbanegee @Telstra I definitely would, we haven’t been with Telstra for many years because of their customer service.
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Ali
(@rippleali) reported
@Telstra I've already spoken to your complaints department, they have zero interest in resolving it. it's with the ombudsman now. Complaint number 2022/10/04925. have tried to resolve this amicably but your company is not interested. Sick of being lied to
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Ali
(@rippleali) reported
I hate Telstra @Telstra can't wait to ditch all my services with you. Decades of being a customer. Shifting everything from you. You lie, you deceive, you have no interest in resolving disputes amicably.
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CJ_Baird
(@Chris_J_Baird) reported
I've got a theory that doing epic things with the scooter (moving house! two milk-crates at a time!) improves my luck. Today: #1 rear brake caliper issue wasn't anything serious #2 the bike store had new kevlar jeans in stock (that fit!) #3 Telstra unlocked the Hotspot for /free/
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Glenn
(@brisbanegee) reported
Keeps going around in a circle!!!! Please help @Telstra
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AZUFRE
(@sexybananamonke) reported
@Telstra You see Telstra.. It seems like a skill issue to me🫢
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leeroy
(@leeroy64358333) reported
from
Jindabyne, State of New South Wales
@Telstra What about your rural customers who are forced over to 5g and barely get a signal inside let alone outside
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John Brockie
(@john_brockie) reported
@Telstra An issue with your mobile customers having issues today and I received your message to my twitter account and yet I am not an account holder with telstra....begs the question why does telstea have access to my twitter account
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Juzzie
(@JuzziieeC) reported
@Telstra Can you confirm that this isnt affecting Internet? I've had slow Internet all day
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Vicki Cass
(@VickiCass1) reported
@Telstra Our loss of comms and data happened yesterday at 9:30am after a planned power outage. It is still not working. So our town of Talbingo has no way to phone emergency services unless like us, they have a non Telstra internet provider. This issue is not new. Please FIX IT
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Cameron Hazlehurst
(@chazle) reported
@c_s_wallace @Telstra Celebrity status service?
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Brodie Harper
(@BrodieHarper) reported
@Telstra While I have you Lee I seem to not be able to make calls at home. Like the wifi and my phone aren’t talking. No issues with internet though.
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Crypto_ Fan
(@Ykatofan) reported
@Telstra This is why we should’ve let a foreign company build our 5g network. Yes they would have our information but at least it would’ve worked. It’s hard to do business when you push us all into the cloud and then it disappears 🤬
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Thejan Rajapakshe
(@jayaneetha) reported
@Telstra It surprised me that whole connectivity dropped and my phone was out of service in the morning. Thankfully it came back online after 30mins. But I'm still getting 4G, not 5G even in the middle of the city.
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Phillip Votey
(@bhoteNP) reported
@Telstra no...it took all day for me to receive network...I was receiving any call and I couldn't make one 😡🤬🤬...
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Sue B
(@suebules) reported
@c_s_wallace @Telstra I had great customer service from the yesterday. Very impressed.