Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (27%)
- Total Blackout (7%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Adelaide, Melbourne, Brisbane, Newcastle, Perth, Joondalup, Sydney, Arumpo, Cook, Tullah, Mangalore, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Phone | 2 hours ago |
|
Melbourne
|
Internet | 8 hours ago |
|
Brisbane
|
10 hours ago | |
|
Adelaide
|
Internet | 13 hours ago |
|
Newcastle
|
Phone | 15 hours ago |
|
Perth
|
Phone | 23 hours ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew (@andrewrdn463) reported@Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
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jackie ♡ (@mouldygirl06) reported**** telstra for making ****** modems
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Craig B (@wikikeeper) reported@strangerous10 ..nationalise 000 ..& fund it from the billions of $ profit Telstra & the like make ..a proper fully funded universal service obligation
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Andrew (@andrewrdn463) reported@Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
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Teflo (@teflocarbon) reported@agroasx @Telstra Your point being? I never said Starlink won’t affect anyone. It will likely hurt rural broadband providers and established satellite companies such as Viasat. That is still very different from "eating Telstra’s business."
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pesky paul (@BARGH3ST) reported@Telstra yeah man that apology isn't going to pay my internet and phone bill though, which you just raised Again. frankly ridiculous and that's not even to point out that the stupid service is down AGAIN today
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Will Hayes 🇦🇺 (@hayes_opinion) reported@SkyNewsAust Is Telstra in a world of trouble? Critical vulnerabilities? Sub-standard 5G with weak coverage in metro areas? Copper wires restricting delivery & speed? Satellite alternatives more reliable & often faster? Slow capacity restricting business compared to competing countries?
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Andrew (@andrewrdn463) reported@2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.
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Subhashree Sahoo (@Subhashree50520) reported@australian Attacked my professional things after @LinkedIn was updated to MSFT details. Do u register IND folks coming from MNCs documented for Telstra business? Went through some horrible nuisance created by some folks to present a different opinion about my career track.
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BeeYen (@BeeYenChan) reportedThe government’s big idea for fixing telco failures? Slap them with a $7.3 billion spectrum renewal tax — almost double what Telstra considered fair value — then threaten massive fines for triple-zero outages. Gartner analyst Khurram Shazad said it outright: this can do the opposite of strengthening resilience. Telcos are already stuck with stagnating revenue growth. These inflated spectrum fees just crush their margins harder. So they do the obvious thing under pressure. They stop spending on actual redundancy. No secondary backup power systems at base stations. No automated routing failovers. No diverse fibre backhaul paths. Capital expenditure gets deferred instead. The core network becomes brittle. One software glitch or timeserver ****-up and failures cascade into proper disasters. High spectrum costs simply extract the economic surplus from the sector. Networks look faster on paper because of the shiny new bands. In practice they are significantly less resilient when it actually matters. When the next outage hits and the “improved” networks fall over anyway, who gets the blame?
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darkelf921 (@darkelf921) reported@Telstra I have tried calling Enterprise Support 5 times now and have been hung up on every time. Can you please confirm there is a data outage in Cairns?
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AusPat🇦🇺🦘 (@Aussie_Patriot1) reported@BilsonhBilson @AnthonyPHoran Government haven't got a good track record of running anything which is why we have record cost of living, energy marked it a mess, housing a mess, immigration a mess as we don't have the infrastructure to support it. Giving the CBA and Telstra to the government also, no thanks
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Dave Paul (@DavePaul__) reported@AlboMP Use the money from the Telstra outage fine for medical research into these illnesses! Stop lining your own pockets (increase Job Seeker & the DSP so people living with these conditions have more dignity & can afford medication & medical appointments that take months to wait for).
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum
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Daisy Cutter how dare you (@daisycuttertz) reported@MRowlandMP Who got the cash from 50 billion labour hire MICK Telstra and Optus rolled a nationwide network in 18 months using their own employees get stuffed Mick Big Build 101
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Jake 🍺 (@JakeBeer11) reported@Telstra When do we receive compensation. Will there be a credit on the next bill for the outage ?
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Sean Nicoara (@snicoara) reported@Telstra Why not tell the whole truth though? You failed to update or replace hardware that was providing ntp to your network for years past eol and your network died because of it. That's just sheer negligence.
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j boyd (@jboyded) reportedTelstra should never have been privatised. Another one of Howard's monumental mistakes. #auspol
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🐓Raytheon Charles (@jsin_59) reported@Telstra Mobile network is down again
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alunsays (@alunsays) reportedHey @Telstra you sent me a long winded “sorry we let you down” message from your noreply@telstra email. So guessing you’re not that sorry, just ticking a box?
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Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported@telstra. Vicki whatshername should donate a year or two of her salary to compensate people affected by Telstra’s complete self-serving ****-up last week.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@Telstra telstra, charge premium prices for a half rate network. you have had years to get rid of all the single point of failure network issues, yet it keeps happening. remember when a small fire in chatswood telstra building took out the whole SMS network?
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Nosiree Bob (@NosireeB) reported@Telstra Maybe try employing some Australians. Every Telstra office I have been into is 99% Indian, not saying that is what caused the problem but also I'm saying that it couldn't have helped.
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Trev (@Trav57510252527) reported@Telstra Sorry have to let you down @Telstra I wont be paying my bill this month.
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Ryan Jones (@RyanJones6980) reportedMy phone has dropped out 3 times mid conversation and I’ve had to reset my phone to be able to use it again since the @Telstra outage.
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Land of Stupidity (@StupidOzzies) reportedChinese Hackers are Trained in Australian Universities. If they wanted to Telstra would be down forever plus all other Communications in Australia. China dont need Missiles to wreck Australia. They have an Army of Hackers and there Submarines will rip up all undersea cables .
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Question (@Philssay) reportedIf telstra can pay this woman Mullins every year . Then surely they can stress test their system to the point where they don't bring down the communications system across Australia .
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Captain Obvious (@uptothegame) reported@Telstra What a complete load of ****. No compensation. Just words. What a disgrace. You don’t care.
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Nick Gipson/Enigma🕶️ (@enigmaxtreme) reported@Telstra Having so much of a country's infrastructure relying on a single company never EVER failing is just asking for disaster. There needs to be a fall back, especially when it comes to Triple Zero
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DissentingSkeptic (@DissentingS) reported@RM_19844 8 is a cult number com. But it's 17 in reverse ! more ****** psyop hoaxes ! Exiting their actors. They played silly games messing with minds shutting down Telstra for a day. People need to switch off from the asshats hoaxes. It's Venusians behind it. They are sick in the head.