Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Brisbane, Perth, Adelaide, Melbourne, Hobart, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 3 hours ago |
|
Brisbane
|
Phone | 5 hours ago |
|
Perth
|
18 hours ago | |
|
Perth
|
Internet | 21 hours ago |
|
Sydney
|
Phone | 1 day ago |
|
Sydney
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Ferrier (@Gigi8garlic) reported@telstra I need to sign in to My Telstra but my email address has changed & I no longer have access to the old email. When I try to register w new email it refers me back to the old email prompt. How do i change this?
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Nagasaki Catholic Jedi (@M333111x2) reported@Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.
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"Dr" robbooooo73 (@robbooooo73) reported@LayAngels @NoticerNews That's not bad, couple of soon to be replaced Australians Anz , telstra. Etc. All 100% Indian. Taking over federal government as well
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wazza_gc (@WazzaGc) reported@Telstra been trying to pay a bill for the last *TWO* hours. Can't sign in. Mobile app: "we can't display your account, try later". Deleted and reinstalled app, no change. Windows 11: "something went wrong". This is ridiculous.
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Matt Barrie (@matt_barrie) reported@breakfast_dogs bit like how telstra went down after fiji defence pact
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Richo (@Richo38896671) reported@Telstra @Jess_H19 What's that going to prove? For the last couple of days my Internet has been useless. I have tried to do a speed test but your link wouldn't open! The service at present is intermittent. When it works it's fine. A speed test is only a snap shot. When it doesn't it doesn't.
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BrownSquirrel (@BrownSquirrel) reported@telstra Since I havent had an answer back from you yet I will ask again. Why am I "blocked from making an o/seas call because I am on a prepaid plan"? Since when? More so since your prices are going up YET AGAIN why am I being charged more for less service?
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Gary Just (@GaryJust67) reported@RoadknightThe No my partner & I never got it either. We with Telstra…
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Fran McInerney (@franmac44) reported@JonesHowDareYou Took me a while to log in & post this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳
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Yvonne (@YBartolovic) reportedYes it’s disgraceful just as bad as @Telstra and everyone else telling us to stay say and get jibbed we had to see it daily on the phones I had my phone off so go nothing ! There lol
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teddy (@wretchrotted) reported@Displayonlydeck @campbelIbain brother i was born the year it became telstra dome i never knew it as colonial stadium
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Josh (@joshatticus) reported@NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though
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Svyatoslav Pidgorny 🇺🇦🇦🇺 (@Slav636) reported@rpotter_9 Telstra time server downed part of Telstra network, but I can’t readily think of anything that will down all three. Except maybe the GPS.
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Madre Swift Justice (@JayStill4) reported@SistaRuthDOPD Remember after that 1st major Telstra outage we received emails yelling us to upgrade our phones? What happened to that? I got 2 emails and then it all disappeared
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deirdre ritchie (@deirdreritchi10) reported@CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service
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Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported@Gizmologist_ Never used Telstra never will
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John Livingstone (@JohnLiv96683208) reported@moosemobileau If anyone is ever thinking of changing their mobile phone service to Moose Mobile,I strongly suggest you DO NOT. Their Pathetic customer service is right up there with @Telstra. No Phone support No email support #moosemobileterrible
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dylan (@dylxrrno) reportedIs Telstra ******* down again
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pesky paul (@BARGH3ST) reported@Telstra why does your app only recognise i have a saved card on my device 1 in 10 times i try to recharge? pointless, ripoff service
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Adésọjí (@sam4se) reported@cb_doge "Telstra CEO confirms Starlink could connect Australians in mobile dead zones to emergency services. Game-changer."
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Heather Bilson. (@BilsonhBilson) reported@gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵
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The Noisy Elephant (@TheNoisyTrunk) reportedWhy are you fuckwits so dim? @eddys199 Australia was NOT debt-free in 2006. The Commonwealth had NET debt after selling our gold and major assets like Telstra. Australia still had significant state debt. The trouble with you morons is you read a headline, dive into a rabbit hole that even rabbits won't go in and come out all covered in old mouldy ****. Major contributors included: →Selling public assets (privatisations), most notably the government's remaining stake in Telstra, which raised tens of billions of dollars. →Strong economic growth during the mining boom, which boosted tax revenues. →A long period without major recessions or global crises until the GFC. Pauline Hanson is looking for a house 'friend' - you should apply.
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Sport Nut (@SportNut007) reported@mikeoniron @Telstra @Starlink Telstra sucks. They connected my internet at my OLD address but still charged my new address I didn’t have anything with them but mobile ph at old address
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syknal ❤️🔥 // (@toxictragician) reported@Far2Fast are you with vodafone? my partners phone didn’t go off, but his work phone did (telstra service on it)
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Sociaall Inc. (@dez_blanchfield) reported@BudgetDude if you know the org chart of Telstra you'd find that would be a terrible approch but I get what you mean. I think the approach required if to rewind the history of decision making re. "why wasn't that NPT server upgraded" (or all of them) and that ecosystem of humans get fired.
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William Hawk (@WilliamOneHawk) reported@montrosegraham @News24Aust South Australian police confirmed there is nothing to suggest a regional South Australian woman's death was caused by the recent Telstra outage or any failure to connect to Triple Zero.
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Tesla Owners Silicon Valley (@teslaownersSV) reportedNEWS: Telstra says Starlink could help save lives in Australia's remote regions. 🇦🇺 • Telstra CEO Vicki Brady says Starlink can help people stranded outside mobile coverage contact emergency services. • Telstra has partnered with SpaceX to bring Starlink Direct-to-Cell satellite messaging to Australia. • Eligible customers can send satellite text messages to friends or family when no terrestrial mobile signal is available. • The service is designed to provide a critical communication option in remote and isolated areas. Starlink Direct-to-Cell is bringing emergency connectivity to places where traditional mobile networks can't reach.
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Brettme (@Brettski_aus) reported@KutthroatSosa @nemagovau Pretty sure the old one only used Telstra network (as it was a licenced Telstra product). Maybe this one broadcasts on all, which would solve a lot of the distribution issue. And in an emergency, a few minutes can mean a lot.
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Charly Leetham (@charlyjl) reported@FranMooMoo This is clearly far more important than the Telstra network being down for hours. Or anything else that might improve Australia.
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Dani (@sqronce) reported@Seamus_the_pres @OliverKlozoff96 @SethLargo I'm in Australia, and I worked for Telstra back in 2009 and they told us that if we were stuck on a call with a customer past the end of our shift, we would not be paid for that time, and if we didn't like it, there were other people who wanted our jobs. I'm pretty sure this is