Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (43%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Brisbane, Sydney, Hobart, Adelaide, Perth, Rockhampton, Cook, Ceduna, Loxton, Smithton, Penola, Kadina, Queenscliff, and Maitland.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 5 minutes ago |
|
Melbourne
|
Phone | 8 hours ago |
|
Melbourne
|
Phone | 14 hours ago |
|
Brisbane
|
Phone | 17 hours ago |
|
Sydney
|
Internet | 2 days ago |
|
Brisbane
|
Phone | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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thomas armstrong (@MynoteTa) reported@toiletpaperaus1 No only did they sell off Telstra, they lied about it. Promised hand over heart they would not sell all of it knowing full damn well that they absolutely had to. It was always going to be all or nothing. Absolute ***** then and still are!
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Dave Jones (@eevblog) reported@asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.
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Reverse Brain (@WLMOS85) reported@Telstra lost Signal 🙄😪🤔
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Lizzy (@LizzyZeel) reported@AlanBixter Ahh yes, the joys of having every Telstra support person go through the same failed script (re-start modem, check cables, blah, blah...) & then sending a new modem - which still doesn't fix the problem 😡. I have quite the collection now.
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Marcus Wong (@aussiewongm) reported@rainbowdefault @AJAllchin @Telstra And an upside of this is there is now an unpaid army of people testing whether the payphones are actually still working, rather than some poor chump in an emergency getting stranded.
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Dominic Villa SC (@DominicVillaSC) reported@dowhatonemustdo @Telstra I was on a plane so couldn't use that service. But having been told it was either because of my plan or because of my modem, they then said they could just activate it at their end...which they could have done 4 hours ago
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deirdre ritchie (@deirdreritchi10) reportedWeird. Just got a message from Telstra saying that tomorrow there is going to be an interruption to my home internet service for up to 5h 59m. Why didn't they just say 6 hours? Bizarre.
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john west (@johnw200) reported@Telstra Yes with one bar it does. Do i need have anything turned on my account for telstra satellite messages when does it ment start up no signal or low signal John
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Aron Roach (@AronRoach7) reported@taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.
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Pepehands (@Inferno357) reported@Mark49438347 @PubRockVersion Telstra is required to operate payphones as part of the Universal Service Obligations, except they're now free because they can't be bothered fixing them everytime some some bogan smashes open the coin box.
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Ignatius Tse (@Ignatius_Tse) reported@Telstra is there a reason why mobile data is so bad in Ashfield? It’s bad inside the mall but today it was unusable outside on the street as well even though the phone indicated 2 bar of reception.
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OzSeahawksFan (@OzSeahawks) reported@Telstra absolute garbage, non-existent customer service (overseas idiots that dont understand english). Pathetic!!!
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Frau (@AuFrau4655) reported@1234jscot @Rainmaker1973 They can. In Australia my company phone is on Telstra Business. I have never received a single spam call in the many years I have had it. My personal phone on a cheap network on the other hand....
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em 💋 (@emmastacey_) reported@Telstra Why is the internet not working in Cranbourne this morning? Says planned works for 4G/5G but nothing about home internet.
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Ke Y (@KeY094795550771) reported@grok @DanBig9953 @grok I don't know what Telstra or spacex event. I don't follow much about that event, I don't drive, never have a driver licence, pay little attention to cars
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Peter Dewar (@PeterD84508) reported@markbouris John Howard a failed PM that lost his own seat. Sold off Telstra to the people that already owned it at a time when we needed to upgrade to optic fibre network. Tried to introduce Workchoices to destroy wage increases. Sold off gas on 30 year contract . Neg gearing and CGT ..
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Lilen (@Lilens) reported@chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me
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zay🦭 (@ovrdosedeluzion) reportedtelstra is actually so **** im gonna kms
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Daniel Borrowman (@DanielBorrowman) reported@Telstra @Mention When did it become normal to be unable to simply visit the Telstra website or app to download a bill or view your calls and data usage? All you can do is download a few random receipts. Telstra Support claims, and I quote, “oh this is normal now…” I’m sorry to say Telstra but you’ve been infiltrated. Perhaps you should investigate the current and all past complaints and you’ll likely find some interesting information in the touch logs. 129472997 128259673 117509219
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Trev (@Trev__Says) reported@MacFlashmanInc @markbouris @Rocket60271713 This **** **** sold Telstra, the airports and our gold reserves for a once off surplus & no govt was able balance the budget for 20 years because of his economic vandalism This filth should be in a cell with Costello
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Doctor Vadar Who (@DoctorVadarWho) reported@Telstra when are you going to support RCS for iPhone in Australia because I would like to have it so green bubbles don't mess up group messages @Apple
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Cdbrown (@BrowntownBrew) reported@RichardTheLegit @robb_j_m Leaptel. All the big RSPs are terrible because they know they get customers just because of the name. Leaptel typically outperforms Telstra even during peak periods.
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GailT (@GBTSocScientist) reported@AlanBixter @Dehler45 @Telstra My internet SO SLOW 2day!
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YehYeh (@Rusty_times) reported@markbouris Would of had a national broadband network years earlier if Telstra wasn’t sold off. The fire sale PM
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fatt Guy (@GuyFatt54504) reported@deepwebslinger Based on a search of current news and reports as of April 2026, there is no evidence to support the claim that "tel" (a common abbreviation for Telstra or similar entities) has pink-slipped over 20,000 workers The statement appears to be fabricated or based on misinformation
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tom flynn (@tomdflynn) reportedI missed a Telstra bill Now my phone can't make calls Paid the bill yesterday My phone still can't make calls Very long term Telstra customer Time to move
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David S Salkeld 😎 (@maranatha_71) reported@Telstra I can not sign into your app as I already have an account, but it's attached to a defunct email. Please help.
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Alan Baxter ♛ (@AlanBixter) reportedUsually @Telstra is happy to jump on line and offer a fix (of sorts) to complaints about their terrible service. Not today. They have no fix for no fibre, flooded and archaic coaxial, and massively overloaded 5G. Too long bullshitting govt and shareholders. They just can't cope.
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KCC - Kuranda Community Council (@KccKuranda) reported@robb_j_m $94.00 a month and we have trouble with the stream every time we watch a live NRL game...and we live on the main street of town. Telstra in case you were wondering...
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Heather Bilson. (@BilsonhBilson) reported@Stinkfiist Howard’s sell off public assets is still contentious! $71.8B in assets that included,Telstra, airports, 167 Billion tons of gold at knock down prices no wonder he was popular with the rich!😳 Rudd got landed with the GFC when falling US house prices had people unable to repay