Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (57%)
- Internet (27%)
- Total Blackout (7%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Melbourne, Adelaide, Arumpo, Brisbane, Perth, Newcastle, Cook, Tullah, Mangalore, Dubbo, Wollongong, Bathurst, Hobart, and Launceston.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 3 hours ago |
|
Sydney
|
3 hours ago | |
|
Sydney
|
Phone | 6 hours ago |
|
Melbourne
|
Phone | 6 hours ago |
|
Adelaide
|
Phone | 18 hours ago |
|
Sydney
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Grimm (@andrewjgrimm) reported@Telstra Talk is cheap. At the very least, provide a refund for the days where you didn’t provide service.
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Jokarman (@jok4r_) reported@Telstra So an apology but nothing to make up for the issues it caused?
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Land of Stupidity (@StupidOzzies) reportedChinese Hackers are Trained in Australian Universities. If they wanted to Telstra would be down forever plus all other Communications in Australia. China dont need Missiles to wreck Australia. They have an Army of Hackers and there Submarines will rip up all undersea cables .
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Jay Jay (@JayJay1094727) reported@Telstra I need this canva template i **** up all the time
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Land of Stupidity (@StupidOzzies) reportedIf it was China taking Telstra down it would not be back running so quick
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Bite Back Dog (@BiteBackDog) reported@Telstra **** happens, especially outages. Be transparent and let us know what happened & what remediation steps you've taken to prevent it, and thats all you need to do. People just want an excuse to get angry at someone.
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H (@rison99) reported@Telstra People died but "sorry we let you down" is your response?
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Jumbarrawa (@jumbarrawa) reported@MuzzaDavo Yeah, I got money that the real reason Telstra went down.
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wazza_gc (@WazzaGc) reported@CoaltrainHunter @AnikaWells She's trying to playoff negative public sentimate at Telstra by coming across as someone authoritarian. She doesn't know much, she did say just use wi-fi calling during the outage.
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum
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Bo Reidler (@2020digging) reported@aclennell @SkyNewsAust Joyce keeps talking about guardrails? We have them. They’re the laws of the land. There’s nothing more dangerous than someone like Joyce who interprets his own version of the law and who it applies to. More dangerous than a Telstra outage.
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Australian Tesla Owners (@AusTeslaOwners) reportedPSA from Teslascope on missing data due to the Telstra outage.
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Cool McCool (@MisterSpock8888) reported@Telstra 2/6 Paragraph 1 1. Shud summarise. We stuffed up, know why, implementing things to lower risk, we want to hear from you" 2. "We let you down” soft vs we failed to provide service you paid for. Common corp apol formula. Sounds accountable w/out creating broader admission.
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BeeYen (@BeeYenChan) reportedThe government’s big idea for fixing telco failures? Slap them with a $7.3 billion spectrum renewal tax — almost double what Telstra considered fair value — then threaten massive fines for triple-zero outages. Gartner analyst Khurram Shazad said it outright: this can do the opposite of strengthening resilience. Telcos are already stuck with stagnating revenue growth. These inflated spectrum fees just crush their margins harder. So they do the obvious thing under pressure. They stop spending on actual redundancy. No secondary backup power systems at base stations. No automated routing failovers. No diverse fibre backhaul paths. Capital expenditure gets deferred instead. The core network becomes brittle. One software glitch or timeserver ****-up and failures cascade into proper disasters. High spectrum costs simply extract the economic surplus from the sector. Networks look faster on paper because of the shiny new bands. In practice they are significantly less resilient when it actually matters. When the next outage hits and the “improved” networks fall over anyway, who gets the blame?
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Hipstergeddon (@hipstergeddon) reported@Telstra When you say “issue” do you mean the Nation wide Telstra mobile outage ? - that issue ?
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Jake 🍺 (@JakeBeer11) reported@Telstra When do we receive compensation. Will there be a credit on the next bill for the outage ?
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shane jones (@MyManagerJonesy) reportedIs @Telstra down again ?
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deirdre ritchie (@deirdreritchi10) reported@strangerous10 Telstra has problems but it's not due to China. Especially in the regions and that is the reason why so many have turned to starlink. Because it works.
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Marco Bogaers🇳🇱🇦🇺 (@MarcoBogaers) reported@strangerous10 Does Sarah Martin really think such a thing couldn’t happen if the Government owned Telstra? Bad management is bad management. Government is full of bad managers. Technology is constantly changing and such occurrences will happen again - Govt, public or private.
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Ryder (@V1ceOne) reported@studiosound26 @Telstra I’d go all out full year and they change their plans back to under $50 **** em after all that
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john ****** smith (@jfsmithcnt) reported@BigDog_USA @Telstra Fat yank piece of ****. Your opinion means nothing fatty.
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Teflo (@teflocarbon) reported@agroasx @Telstra Flexing 23 likes, lmao You do realise that Starlink is severely capacity limited compared to mobile towers, right? It's actually beneficial for the business models of mobile providers if they don't need to run very expensive rural towers to service like 500 customers.
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Mike Hutchinson (@michaeljames947) reported@peters_malcolm Do you really think that government owner Telstra was better and would have modernised better? The company that opposed accountability, tried to slow the progress of mobile telephony, resisted competition, fought to frustrate services that used the telecommunications network….
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Andrew (@andrewrdn463) reported@Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
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Wesley Southcott (@WesleySouthcott) reported@Bigly20 Well known that Telstra regularly fighting off Chinese attacking the network . Albo won’t say it
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Andrew Bishop (@AndrewB12983801) reported@therevaknight vline should have had a fallback plan for if telstra had issues
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ChickenGo 🇦🇺🇹🇼 (@ChickenGoFarm) reported@SkyNewsAust When Telstra failed to deliver reliable service, Jason Clare MP @JasonClareMP, the Albanese Labor Government's Minister for Education, said: "People could have died." But when @AlboMP broke his campaign promise, Jim Chalmers, the Albanese Labor Government's Treasurer, said: "People will get through it." ******* shameless.
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VersionNaught (@nathan_knows) reported@strangerous10 A lot of people forget the NBN was in part to shift the fixed broadband service monopoly from Telstra.
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gh0st (@ghostlead247) reported@Telstra ***** was on vacation during the outage 😡
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Matthew Oliver (@Mattyo2011) reported@realTomHamilton @Telstra **** it. I’ll just send a reply saying paid and see if that works