Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (54%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Adelaide, Melbourne, Perth, Bunbury, Gold Coast, Sydney, Brisbane, Wasleys, Townsville, Canberra, Geelong, Arumpo, Gympie, Darwin, and Hobart.

City	Problem Type	Report Time
Adelaide	Phone	8 hours ago
Melbourne	Phone	19 hours ago
Perth	Wi-fi	22 hours ago
Bunbury	Internet	1 day ago
Adelaide	Phone	2 days ago
Melbourne	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  justin bandy (@justinbandy13) reported 6 minutes ago

  @daisymay4263 I can see one of Telstra towers in my town out my window...and reception is **** house... Telstra and their never ending rising rates with crap deals,...hope you enjoy your 7million,..ffffn useless

• 
  Rewster (@Rewster7) reported 8 minutes ago

  @NRL Hopefully there's no Telstra outage for the occassion

• 
  Candour (@Candour100) reported 14 minutes ago

  @blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.

• 
  Paddy (@Dabatsau) reported 16 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

• 
  Tim (@TimothyJ_23) reported 19 minutes ago

  @Telstra Nope just complete loss of 5G. I guess the venue is in East Perth so it's probably that. Any ETA on fix? Seems sporadic

• 
  CommSec (@CommSec) reported 20 minutes ago

  The ASX is set to dip at the open, with index futures down 0.2%. It comes ahead of big earnings results this morning from Telstra, Origin, Transurban, ASX, and Insurance Australia Group. Overnight, US markets mostly lifted, with the S&P 500 up 0.3% and the Nasdaq adding 0.5%.

• 
  Uptimus (@UptimusApp) reported 26 minutes ago

  Aug 6, 2026 at 02:25 UTC: Uptimus is currently monitoring Telstra website stability. Community reports have returned to normal levels following recent fluctuations.

• 
  Humanitarianella (@BecauseImElle) reported 28 minutes ago

  Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  Hugh_96 (@Hugh_96) reported 29 minutes ago

  @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

• 
  Sutho (Sharks) Dan (@SuthoDan2) reported 29 minutes ago

  Those Telstra ads are SO ... ****** .. ****!!!

• 
  Jumbarrawa (@jumbarrawa) reported 30 minutes ago

  But you get a whoops when your service goes down. You ever order a pizza and the shop takes a slice out and says can't help it? That's what Telstra is. And look at the profits in a cost-of-living crisis, ay. Whose cost of living ?? When do we adjust the books ay ?? @Telstra been with you lot for over 10 years at my address... not once have you even given me a router upgrade or checked if I'm on the best plan... where's your loyalty, ay ?? Winding down my credits and won't be coming back for dam sure. I'll learn Korean first and enjoy it more. 감사합니다

• 
  Neil Harper (@nharper021) reported 31 minutes ago

  @AFL @Telstra This kid played well no issue with nomination. But AFL you are aware Billy Wilson is eligible yeah? There is absolutely no way he can put together a 10 week run like he has and not get a nomination

• 
  Hung Long 🇱🇧🇵🇸🇮🇶🪃 (@Elmer_Hauser) reported 35 minutes ago

  Realistically, Trembath should finish 3rd in the Telstra Rising Star after Jagga and Dean, even just for consistency's sake. Wilma Durrsma's last 6 weeks has been utter garbage #AFLNorthCats

• 
  abagrund (@abagrund) reported 37 minutes ago

  @Buttermarg2 @EVERALDATLARGE At least when Telstra sucks **** now I don't have to pay for it.

• 
  MsNobody (@MrsNobody21) reported 39 minutes ago

  @Telstra how disgusting, your handling of a legitimate complaint after the outage. Shame on you. With all of your profits you deny compensation for a service that still is t working.

• 
  Wal (@wally_waldo83) reported 41 minutes ago

  @FinancialReview This is classic regulatory free riding. Why would anyone pay Telstra prices or why would Telstra keep investing billions in regional coverage if customers can buy the cheapest network then use Telstra whenever theirs fails? Emergency roaming makes sense. Forcing the company that built the better network to subsidise competitors who didn’t is how you eventually end up with nobody investing in the better network.

• 
  Top Stock Alerts (@TopStockAlerts1) reported 42 minutes ago

  Citi lowered its price target for Telstra Group to A$5.25 from A$5.50, a 5% cut, following a modest reduction in its earnings forecasts. The broker maintained its Neutral rating, saying the Australian telecom operator remains on track to achieve its FY2027 targets and longer-term FY2030 objectives. Telstra announced a A$1 billion share buyback and reported a marginal increase in annual profit on Thursday. Citi expects mobile service revenue growth to accelerate to around 5% in FY2027, supported by higher average revenue per postpaid user. The broker also sees potential earnings upside from stronger cost discipline, although postpaid subscriber numbers continue to decline. Citi reduced its FY2027 post-lease EBITDA forecast by up to 1% and basic net profit estimates by up to 2%. Despite the revisions, the firm continues to view Telstra's operating outlook as broadly consistent with management's targets. $C

• 
  Di Pearton (@peartonjohnson) reported 42 minutes ago

  Please, police Telstra theft. Annual fee for prepaid mobile phone service, up from $350 to $395??

• 
  GibberishCapital (@GibberCapital) reported 42 minutes ago

  @ellensandell The data centres are built by Australian companies you utter imbecile. Do you have problem with data centres built by Goodman? NextDC? Used by Telstra? Optus? Vodafone? How are you such a ******* simpleton?

• 
  Dean Knight (@knightd73) reported 43 minutes ago

  @CKMonty Telstra ford customer is clear give away neither of them have customer care in their charter - used to long time ago 😜

• 
  afraid_au (@afraid_au) reported 44 minutes ago

  @LmDread @tarkov Telstra appears to have stabilised for Sydney. Which servers are you having issues with, and which ISP are you with?

• 
  Kmac (@check307) reported 46 minutes ago

  To that miserable ***** that is CEO for Telstra who is helping rip off Australians wth price increase for no service . No one answers the phones for complaints. I pray this ***** suffers severe financial problems and experiences what struggling Australian families are suffering

• 
  Les H 🇦🇺 🏌🏻‍♂️ (@leshyne) reported 46 minutes ago

  Telstra notified local residents on the 18th that there will be a six day disruption to service from the 17th! Good one @Telstra No 4G or internet during the day for six days. SOS only.

• 
  techAU (@techAU) reported 46 minutes ago

  Cheers, I certainly am interested in this. Definitely not normal to see Tesla software updates (multiple GBs) pushed over the cellular network. Am sure there must be some arrangement between Tesla and Telstra to minimise this, particularly with the volume of cars in the country now.

• 
  Josh (@joshatticus) reported 49 minutes ago

  GRRR IS TELSTRA DOWN AGAIN MY DATA ISN'T WORKING

• 
  Sue Davis (@Sueberry2) reported 55 minutes ago

  @blu_boys @Optus Go Aldi...roll over data, plans from $23, Telstra network, and currently double data on some plans for 6months if you start up before the end of September 2026.

• 
  Brian Emmitt (@emmitt_brian) reported 58 minutes ago

  @Pivotonian1838 @Telstra @News24Aust Imagine being that **** at your job and getting paid $6 million.

• 
  💧Daren Connor 🇦🇺 (@connor_daren) reported 60 minutes ago

  With all the massive profits that @Telstra are making, it’s about time they use some to improve their network coverage in areas other than big cities. Rural & regional areas all seem to share the one tower. Some even have to drive a kilometre to get service for a call.

• 
  Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported 1 hour ago

  This happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+

• 
  Lyn (@lyng62) reported 1 hour ago

  Ring ring (random mobile number) “Hello is that Lynette? It’s Steven from Telstra to discuss your internet connection” Me: “Well that’s bullshit Steven, I’m not with Telstra. Take your scam and **** off arsehole” Was gone very fast. Bunch of c**nts.