Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (54%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Adelaide, Brisbane, Wasleys, Sydney, Townsville, Melbourne, Perth, Canberra, Geelong, Arumpo, Gympie, Darwin, Hobart, Mangalore, and Newcastle.

City	Problem Type	Report Time
Adelaide	Phone	5 hours ago
Brisbane	Phone	8 hours ago
Wasleys	TV	1 day ago
Adelaide	Phone	1 day ago
Adelaide	Internet	2 days ago
Sydney	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  me (@Worthbeing) reported 5 minutes ago

  Telstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!

• 
  wildwitch (@wickedwildwitch) reported 6 minutes ago

  @Ausbobsmit he spends $7,000,000 each year + pus all his families holidays, internet, telstra bills, fuel, meals. and more. Not one cent from his own pocket. but he has the audacity to take from the poor and disabled

• 
  Misinformation Fact Checker. (@MisinfoFact) reported 7 minutes ago

  @MChandlerMather Telstra having a monopoly over telecommunications made the service more expensive.

• 
  Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported 10 minutes ago

  @Gizmologist_ Never used Telstra never will

• 
  It's A Hoax 🇦🇺 (@Itsahoax123) reported 12 minutes ago

  @KataKez Telstra can already spam everyone connected to cell tower without this ****. Think about the times when you have travelled somewhere and you get that text saying something like they are “doing work on this network over the next 5 days”

• 
  vinni • 包沁燕 🇵🇸 (@glyphclutter) reported 13 minutes ago

  @simianlines i used to be with vodafone but now i’m on telstra wholesale network so what ******* gives

• 
  Ian Linklater (@IanLinklater5) reported 15 minutes ago

  @Telstra Reinstate my mobile phone service please . I have a business to run if that actually matters .

• 
  Ian Linklater (@IanLinklater5) reported 16 minutes ago

  @Telstra Gol Gol 2738 This really sucks . I don't t do apps of anything .

• 
  The Noisy Elephant (@TheNoisyTrunk) reported 18 minutes ago

  Why are you fuckwits so dim? @eddys199 Australia was NOT debt-free in 2006. The Commonwealth had NET debt after selling our gold and major assets like Telstra. Australia still had significant state debt. The trouble with you morons is you read a headline, dive into a rabbit hole that even rabbits won't go in and come out all covered in old mouldy ****. Major contributors included: →Selling public assets (privatisations), most notably the government's remaining stake in Telstra, which raised tens of billions of dollars. →Strong economic growth during the mining boom, which boosted tax revenues. →A long period without major recessions or global crises until the GFC. Pauline Hanson is looking for a house 'friend' - you should apply.

• 
  𝐛𝐚𝐛𝐚'𝐬 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐛𝐨𝐲 (@SardineTruther) reported 21 minutes ago

  I have some great stories regarding this while working for Telstra/Belong many years ago regarding the establishment of Telstra's 'Centre of Excellence' i.e. The Cut Salaries By 94% Factory. It destroyed 90% of non-binary customer service jobs based in Melbourne, plunging the Adventure Time fan-community of the city in to technical recession. It was a tale for the ages that I once posted and shortly after had to remove due to it's potentially defamatory nature. I'll post it again one day, but you'd have to DM me and swear to secrecy otherwise.

• 
  Anonymous (@Efrwqt) reported 22 minutes ago

  @jbulldogs4 It's the Pope's media By law He's the Post Master General . Aka PMG Which here in Australia was what the current Telstra was called originally when the switchboards were operated by almost exclusively Catholic employees . Some things never change .

• 
  afraid_au (@afraid_au) reported 23 minutes ago

  @LmDread @tarkov Telstra appears to have stabilised for Sydney. Which servers are you having issues with, and which ISP are you with?

• 
  Brian Basson (@BassonBrain) reported 24 minutes ago

  Ookla: DIRECT-TO-DEVICE COMES OF AGE IN ASIA PACIFIC 🛰📲 Satellite direct-to-device (D2D) service, which enables smartphones to connect directly to satellites in areas lacking terrestrial coverage, is expanding rapidly across the Asia Pacific region. The region’s first carrier-run nationwide satellite texting service launched with New Zealand’s One NZ in December 2024. By mid-2026, six Starlink-based commercial services operated across four markets: One NZ, Telstra (Australia), KDDI/SoftBank/NTT Docomo (Japan), and Globe (Philippines, launched June 2026) Australia and New Zealand showed the highest activity. Detected users averaged 25.7 and 23.0 scans per month (Jan–Jun 2026)—near daily contact. Usage rose through the southern warm season (peaking in April) and fell in winter, reflecting outdoor recreation and remote work in coverage gaps. These levels far exceed denser markets like the UK (~4 scans/month) and match Canada’s high reliance. Philippines held the region’s largest detected D2D base (64% in Q2 2026), with activity detected from January 2026—months before commercial launch. Pre-launch growth reflected testing and opportunistic registrations. Population scale and disaster needs (e.g., earthquakes, ~20 tropical cyclones yearly) drive demand; Globe offered free access during a June 2026 Mindanao quake. Per-capita and frequency of use remained lower than Australia’s. Japan has the broadest free access (three operators) yet lowest sustained use. Detected base in June 2026 was about half its July 2025 level; users averaged only 7.6 scans/month. High urbanization and >99.9% population terrestrial coverage limit exposure to gaps. Operator figures (e.g., Docomo’s 5 million connected users) are higher but measure one-time connections across iOS/Android. Services function mainly as retention tools.

• 
  Spiro Arkoudis (@SpiroArkoudis) reported 34 minutes ago

  @_maxantonov I used my Pixel to tether my 5G internet to my Mac and that finally loaded up LinkedIn on my browser but it's still flakey...I'm reading Azure Telstra issues in the mix

• 
  immyonboard (@immyonboard) reported 42 minutes ago

  telstra wifi network has went down for the 11th time in the past hour. it’s time to cut my losses, stop sucking up to a genuinely dogshit support service and move providers 💫 any recommendations? @Telstra who do i switch to?

• 
  Liza 🥓 🇦🇺 (@RobynLiza) reported 45 minutes ago

  @RoadknightThe When i ring anyone for help these days like telstra etc if they ask if im indigenous i say yes. I always get through quick, this is all a scam and she is less than 3% indigenous which means she is who she hates colonial

• 
  William Hawk (@WilliamOneHawk) reported 46 minutes ago

  @montrosegraham @News24Aust South Australian police confirmed there is nothing to suggest a regional South Australian woman's death was caused by the recent Telstra outage or any failure to connect to Triple Zero.

• 
  Di Downunder (@DFactualists) reported 47 minutes ago

  F'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!

• 
  Madasahater (@Madasahater65) reported 48 minutes ago

  Our internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.

• 
  Mo Syed (@msyed_) reported 51 minutes ago

  What's happening in the land down under 1. AusAlert passed the test. That’s not the same as passing the public. Millions of phones lit up during the national AusAlert test. Others got nothing. Older phones missed it. Landlines missed it. Queensland has already said it’s not signing up yet. The government still called it a success. That’s the problem with big national systems. They can work at scale and still fail the people who need them most. An emergency alert isn’t a marketing email. “Most people received it” isn’t the standard. The standard is whether it reaches the person in a flood zone, bushfire path, or cyclone area, including people with old devices, poor coverage, disabilities, or no smartphone at all. 2. Origin’s breach has moved from “what was stolen?” to “what was agreed?” Origin has confirmed data from about 900,000 current and former customers was taken. Now the alleged hacker says the matter has been privately settled and the data won’t be released. That leaves one very obvious question: was a ransom paid? Companies hate talking about this because there are no good options. Paying doesn’t guarantee deletion. Not paying can mean customer data gets dumped online. And either way, the people whose details were stolen have no say in the negotiation. The breach is the first failure. The weeks of uncertainty afterwards are the second. 3. A Telstra outage stopped trains. It shouldn’t have. A telecoms outage took out trains because the switch to the Telstra mobile network was poorly managed. This is what people mean when they talk about critical infrastructure. A train network shouldn’t depend on one fragile link behaving perfectly. The backup needs to be real. Tested. Able to fail over without someone discovering in the middle of an outage that the contingency plan was mostly a PDF and good intentions. Australia is wiring more of daily life into connected systems. Reliability is no longer an IT metric. It’s whether people can get home.

• 
  GibberishCapital (@GibberCapital) reported 51 minutes ago

  @ellensandell The data centres are built by Australian companies you utter imbecile. Do you have problem with data centres built by Goodman? NextDC? Used by Telstra? Optus? Vodafone? How are you such a ******* simpleton?

• 
  Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported 52 minutes ago

  This happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+

• 
  Uptimus (@UptimusApp) reported 55 minutes ago

  Aug 6, 2026 at 02:25 UTC: Uptimus is currently monitoring Telstra website stability. Community reports have returned to normal levels following recent fluctuations.

• 
  Jasejdv3 (@JD_ONEE) reported 56 minutes ago

  @LisaLemon09 Thats good, the last thing you need is issues with telstra network. We are so reliant on mobile coverage, for our phones.

• 
  Mark Moran (@72mcm) reported 56 minutes ago

  @Telstra why has the website for booking appointments at your “OrionSpringfield QLD” store been broken for months now? Talk to staff in store, and they say “Yeah we know, no clue who is meant to fix that” , Try to call to book, calls never answered and messages never returned

• 
  Neil Harper (@nharper021) reported 57 minutes ago

  @AFL @Telstra This kid played well no issue with nomination. But AFL you are aware Billy Wilson is eligible yeah? There is absolutely no way he can put together a 10 week run like he has and not get a nomination

• 
  Roller D (@RollerD3) reported 58 minutes ago

  "Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.

• 
  BexThreads (@BexThreads) reported 59 minutes ago

  @Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts

• 
  stephen (@johnsy123aus) reported 59 minutes ago

  Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage

• 
  Dane Trethowan (@grtdane) reported 1 hour ago

  @ellensandell Poor demented greens, Telstra, Optus etc have had Data Centers around the place for years.