Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (50%)
• Phone (38%)
• Wi-fi (8%)
• E-mail (3%)
• Total Blackout (2%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Brisbane, Sydney, Adelaide, Melbourne, Murrumburrah, Perth, Arumpo, Launceston, Brownlow Hill, Penola, Cairns, Canberra, Hobart, Geelong, and Cook.

City	Problem Type	Report Time
Brisbane	Phone	9 hours ago
Sydney	Phone	15 hours ago
Adelaide	Phone	16 hours ago
Sydney	Internet	2 days ago
Sydney	Internet	3 days ago
Adelaide	Internet	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Madge (@DriveClever) reported 4 minutes ago

  @Telstra the sheer incompetence of your systems, processes and staff is beyond belief. I have wasted 2+ hrs on the phone trying to reset a password. I vowed years ago after you sold a debt that never existed that would be it. I should have stuck to that resolution. Dreadful.

• 
  Dust (@BuZZiNiTT) reported 7 minutes ago

  @defnotbarnsybdc @QBCCIntegrity That works for awhile but now Telstra is forcing people to have a current os and have started kicking people off the network. My phone went dead last week so i went to use a backup phone and could not for this reason.

• 
  🐙Mythical Mira 🪸 (@Mythical_mira) reported 8 minutes ago

  lol got my first spam call ring ring hi miss I’m calling from Telstra you to say you won a new smart phone i’m with *insert different provider* thats not possible madam I’m just trying to give you a free phone 😡 obviously angry tone Quiet processing (no sleep) i hang up

• 
  Jordan Wardle (@JordanWardle5) reported 15 minutes ago

  @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.

• 
  Anthony Petisi (@ApiaFcViareggio) reported 18 minutes ago

  @spannaforce Issues with Telstra

• 
  GregM (@Gmeister67) reported 21 minutes ago

  @WSWanderingEels @ardmorelad Yep Aus govt also own the NBN network who mainly use the Telstra network, amongst other smaller players. Everyone gets a drink

• 
  Johnny KO’d (@JohnnyKod9) reported 22 minutes ago

  @Telstra are you having network problems in Footscray Victoria?

• 
  Paradoxa (@Paradoxa18) reported 22 minutes ago

  OK the rain was good but why is the phone out? first rain in a while might have taken out the landline or rats or termites be in a right pickle if the mobile were network blocked as it was for a while hey @Telstra can't dm on the new phone the "network" demanded I buy

• 
  ₿ 💥 (@teslantir) reported 23 minutes ago

  Google + Telstra announced an Australia/ APAC connectivity partnership for Al-era workloads. Google will secure inter-city dark fiber capacity on Telstra's Aura Network, and Telstra will access fiber pairs on Google's Tabua, Proa, and Bulikula subsea cable systems. Telstra says Aura already has 8,000+ km laid. $GOOG

• 
  SJP (@SJPtweets) reported 24 minutes ago

  @telstra I was paying $80 per month and after contacting customer services, I am suddenly paying $84????? There was no warning of a price increase

• 
  MyBrainHurts🍸 ⚰️ (@CountessAu) reported 25 minutes ago

  @Telstra, how about you stop sending pointless notifications at 5am before I lodge a formal complaint to the TIO for disturbing my peace and quiet enjoyment. Like sleep. Morons.

• 
  Snow Leopard (@SNOWFXINC) reported 26 minutes ago

  @SocialTubby @DaveTaylorNews As an aging Pro. Pretty much all of my clients in Longreach, Karratha or the Alice book me via Starlink. When I used to service the married Labor blokes in Marrickville, my Telstra mobile would be forever dropping out. Starlink is on an exponential trajectory.

• 
  Mr musk ⭐️🇺🇸🚀 (@Mrmuskh4l5l) reported 26 minutes ago

  @c__future6 This is how the whole thing started when I sent $500 for a VIP Telstra Tesla membership card and never got the Tesla I won! That was my fault and now you’re trying to make this my fault I would think two guys working for Elon Musk would be a little bit smarter than this.

• 
  t ♡ (@jopperatenzos) reported 26 minutes ago

  @Teh_Jkr @Optus happened to me so I changed to Boost who are cheaper. they’re on the Telstra network too!

• 
  Moses kiweewa (@Moweezy5Moweezy) reported 27 minutes ago

  @Telstra Worst customer care I ever experienced in Australia. Telstra

• 
  Francis McF (@FrancisMcF1O) reported 29 minutes ago

  Australia’s mobile market: 3 brands, 1 real network outside the cities. @Telstra inherited the infrastructure, kept the spectrum, and now dominates regional coverage. If the government won’t mandate roaming, we’ll never have genuine competition.

• 
  Melanie Jackson (@melaniejackson2) reported 33 minutes ago

  @Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation

• 
  Don't Listen to words. Watch their actions. (@wakeuptotheleft) reported 34 minutes ago

  @DarcyMiddleton @AmeliaBee7 It’s not trans hysteria mate, we moved my two nieces from a public school to a private one as they were allowing a boy to shower with 12 year old girls and when the parents went down to the school they teachers were attacking the girls and offering to re educate them , where I currently work ,the young kids that work there also go to a government school and a 16 year old is now allowed to shower with the girls and this **** has hit the fan at that school. It happens is workplaces too, I worked for Telstra for 12 years and then another big corporate for 10, we had a gym on site for all staff and it used to be quite busy before and after work as it was free. Then the morons announced their trans policy and allowed the males to shower and undress with the females. No one complained because they know they’d get in trouble and 95 per cent just stopped using the facility, meanwhile on teams everyone is talking about how ****** it is and how no one can say a word. This is issue plays a big part.

• 
  cobra (@cobraschiffer) reported 41 minutes ago

  @sidneyfrommelb Whilst Telstra has network issues after your data leaked by Optus. Cooked.

• 
  deirdre ritchie (@deirdreritchi10) reported 46 minutes ago

  Same with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.

• 
  jayzco (@jayzcoz) reported 47 minutes ago

  @gasugasu1984 I’ve used Belong premium, $95/mth, 100/17mbps. FTTN. They use Telstra service. Northern VIC. I find the speed ok for (tv) streaming, but lm not using any video computer development software. I haven’t done a speed test. Likely cheaper services available.

• 
  landman (@hasselljpb) reported 49 minutes ago

  @Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!

• 
  Paul (@Paul21421386) reported 50 minutes ago

  @KateMonogamish Hi Kate I haven't been able to follow you this past week and a half due to the Telstra tower near me being down, and now today wre have conact. Yahoo

• 
  Deepuc (@deepudips009) reported 54 minutes ago

  @Vickibrady @Telstra have you ever tried contacting your premium support on Telstra app? you should try

• 
  vinni • 包沁燕 🇵🇸 (@glyphclutter) reported 55 minutes ago

  before i switched to a provider on telstra wholesale i’d be en route to work on a call like sorry if comms go down lads i am approaching the site™ (westgarth).

• 
  Scio Tabula (@ScioTabula) reported 55 minutes ago

  @Cjsavage696969 I'd love to get a Starlink phone. Telstra service for regional users is ordinary at best

• 
  Dead Ä̷̬͖̽͗P̷̭̳͔͇̊ on CompSciFutures (∀/∃/acc) (@CompSciFutures) reported 57 minutes ago

  𝗢𝗡 𝗠𝗘𝗡𝗧𝗔𝗟 𝗔𝗕𝗨𝗦𝗘 𝗕𝗬 𝗧𝗘𝗟𝗦𝗧𝗥𝗔 𝗖𝗔𝗟𝗟𝗜𝗡𝗚 𝟭𝟯𝟮𝟬𝟬𝟬 𝗪𝗛𝗘𝗡 𝗘𝗫𝗛𝗜𝗕𝗜𝗧𝗜𝗢𝗡 𝗖𝗢𝗥𝗣𝗢𝗥𝗔𝗧𝗘 𝗕𝗨𝗜𝗟𝗗𝗜𝗡𝗚 𝗦𝗪𝗜𝗧𝗖𝗛𝗕𝗢𝗔𝗥𝗗 𝗜𝗦 𝗗𝗜𝗦𝗖𝗢𝗡𝗡𝗘𝗖𝗧𝗘𝗗 Re: INC42959519 19-Jun-26 13:36 Call from Telstra faults L2, said will call back after Network Reset & Restart 14:32 Call back from Telstra faults L2, (from outside Australia over 5G - an insecure channel) call took 21 minutes of tautological circular mentally abusive dark reasoning & failure to follow procedures. Refused to escalate "Deprovisioning" of SIM cards unable to make calls to transmit data, demanding "samples" of calls to/from +1-408 by IBM and PARC from Military Classified numbers for over 10 years. Refused to comply with Data Sovereignty rules and to respect the classified nature of the "samples" they were requesting and I refused to provide till I am talking to a suitably qualified person or engineer calling from within Australia. Refused to comply with "Do not talk to computer scientists over insecure channels" rule. They then said "will not escalate till I provide samples", I explained "deprovisioned" is more than enough to escalate and samples to that end have been provided. Call put on mute, stayed silent for 5 mins then other end terminated call. AP

• 
  Kate/Pookie Immaculate Sister of the Butter Knife (@I_loveleft) reported 58 minutes ago

  I'd believe that, especially back in the day when I was with Telstra, any time you rang support, it was always an Indian voice at the other end. Probably still is. They seem to gravitate to a lot of tele communication jobs over there.

• 
  Francis McF (@FrancisMcF1O) reported 59 minutes ago

  Regional reality check: Telstra = service. Optus = maybe. Vodafone = forget it. If only one network works outside the cities, that’s not a market — that’s a monopoly.

• 
  AI Will Replace All Lawyers 🦊 (@ohfarfoxache) reported 1 hour ago

  @kanethesaint @ronInBendigo @RaymondKeown3 **** Telstra