Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (27%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Mangalore, Perth, Adelaide, Brisbane, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 2 hours ago |
|
Melbourne
|
Wi-fi | 20 hours ago |
|
Melbourne
|
Internet | 22 hours ago |
|
Sydney
|
1 day ago | |
|
Mangalore
|
Phone | 2 days ago |
|
Melbourne
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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stuart ingram (@jump_smash) reported@Ausbobsmit Idiot.... 1. Look at Howard's 1997 Defence Efficiency Review! 2. 1997, 1999 & 2006 Howard share sell off of Telstra!
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Difficult Deb Campbell @Samsplace9 (@samsplace9) reported@Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.
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KezM (@KezSniper) reported@Telstra Seriously? What a joke, I’ve has **** service ever since.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.
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Hello Possum (@PossumHello) reported@AllBiteNoBark88 Do you think the so called Telstra outage last week may have been a deliberate shutdown for upgrading? Think about it.
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Mark Flynn (@mjfly1) reported@titchashen Yeah, once upon a time a change like this was tested in a dedicated test & evaluation lab that represented the network, including redundancy, but it looks like now Telstra, but hopefully not other critical service providers, don’t bother. Guess they don’t have test staff anymore
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John Young (@JohnYoung146083) reported@7NewsBrisbane Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Aussie Mick 777 (@AusMickDundee) reportedTelstra also Charge the most for just a average amount of data...Than Any of the Telco Companies... Telstra is the Most Expensive. And at Slow download Speeds.. Turn this into a I hate Telstra thread I don't care..you can voice your dissgruntlements here..
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Robyn Tan (@robyntan) reportedWas it an old $30,000 server or old GPS receiver? One or the other. #telstra outage error
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BallPoint (@twitaff) reported@r3tarddownunder @MehreenFaruqi When Telstra was in government hands it was just pure crap, full stop💩
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Robert dyer (@RdyerDyer) reported@Ausbobsmit She is totally ******* mad .Watching her today belittling the Telstra executives for the outage the other day and all from somebody who has never had to run a business.She has never employed anybody or had to pay wages .With technology you can always expect things to go wrong ffs
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John Young (@JohnYoung146083) reported@ReutersAsia Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Robyn Tan (@robyntan) reportedSo Telstra only had one GPS "card" for the whole Australian telecommunications network? Total incompetence. Heads must roll and compensation to all #telstra customers.
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Dr Ravi Nayyar (@ravirockks) reported'... if his Telstra landline was down, given the patchy mobile signal in his area, he or his wife or son would have to get in the car in order to call Triple Zero.
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john ****** smith (@jfsmithcnt) reported@BigDog_USA @Telstra Oh the same old boomer slop. Hurry up and die from old age or diabetes like your fat as **** countrymen.
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tsell (@TsellSellersfam) reported@Deevitha_ Im happy with everything except the price its way too expensive. I signed up for the lowest amount i could havent even been signed up for a month and they put the price up just as bad as fkn telstra in that department.
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MestaTee (@Toni_cious) reportedWhy you should avoid Buying a Locked iPhone. Most iPhone vendors do not take out the time to explain to their customers why they should not buy a locked iPhone despite the price difference between the same iPhone model and same storage. This is what every iPhone customer must know about locked iPhones. Locked iPhones are locked to one carrier (e.g Verizon, Telstra, Vodafone) these are like MTN,Glo and Airtel here in Nigeria. These iPhones are Sold by a carrier with a network lock, meaning you can only use the iPhone with their network as a means to protect their investments. These carriers subsidizes the iPhones and lets you pay over a 12 or 36 months period depending on the plan. So only their networks work on the iPhones. Locked iPhones only accept the original carrier’s sim unless unlocked. They cannot be used with local networks e.g A locked AT&T iPhone cannot accept local sims like MTN or Glo. They have very low resale value. Now most vendors do not explain all this to their customers, they let them buy locked iPhones which would definitely give them issues later and upon return,charge them for the iPhones to get unlocked which in most cases are temporary solutions as the iPhones would still remain locked later, so buying them are generally a loss for the customer. Always insist on buying a Factory Unlocked (FU) iPhone no matter the price difference and persuasion from the vendor. Hope this helps someone out there.
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Sandra K Eckersley (@SandraEckersley) reportedThe media is WAY overestimating public interest in what the hell went wrong with the brief Telstra outage. Who really cares apart from tech heads? Learn from the mistake, MOVE ON. #auspol
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Andrew (@andrewrdn463) reportedTelstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
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GooseHerder (@goose_herder) reported@26MoreLives it will never happen here ... if only because there'd be some sort of Telstra outage
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Dj Kidu (@KiduDj) reported@Ryandally08 Wrong, taking leaves while in office is what they raised issue when Telstra CEO who earned leave was away. Hypocrisy by Queen. Also read that after queen ,Princess will lead the nation?
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pesky paul (@BARGH3ST) reported@Telstra why does your app only recognise i have a saved card on my device 1 in 10 times i try to recharge? pointless, ripoff service
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Cotty (@Cotty_Merv) reported@Offerandextend @Wolfie__Bear @Telstra So did everything go smoothly? Did the world collapse because you couldn't call your midwife as soon as you went into labour? Or did you just need to get your main character syndrome fix?
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peter kenny (@peterke60628957) reported@FetchStep Telstra need to be nationalised. This is criminal, and ********* incident management. All their management should be sacked. For refusing to spend $30K to upgrade out if date infrastructure, its now cost them $30m. And god knows how ********* their vulnerability mgt is!
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John Young (@JohnYoung146083) reported@ReutersTech Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Andrew (@andrewrdn463) reportedSACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears
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AliciaGJ 🖤🤍 (@aliciagjones) reported@telstra how do I get business support without calling. I can’t sit on the phone waiting for you to get to my call.
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Dr Ravi Nayyar (@ravirockks) reportedAs per Telstra (Submission No 7.2 to the 000 Inquiry) thus far: - Maintenance work on timing equipment --> Telstra restarts the box. - On restart, the GPS card didn't work as expected because of an intentional design change to fix an earlier issue --> GPS PNT flaw was triggered.
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Andrew (@andrewrdn463) reported@Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
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Maarten 1947 *One Man's Opinion. (@Maarten1947) reportedMaybe a $30Million Fine might make Telstra take it's Corporate responsibility more serious. $30 Thousand Server replacement/ $30 Million Fine shareholders might assume is a No Brainer when it comes down to Common Sense.decisions.