Telstra service status: outage reports and connection issues
Why is my Telstra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (54%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Melbourne, Perth, Bunbury, Gold Coast, Brisbane, Wasleys, Townsville, Canberra, Geelong, Arumpo, Gympie, Darwin, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 2 hours ago |
|
Adelaide
|
Phone | 1 day ago |
|
Melbourne
|
Phone | 2 days ago |
|
Perth
|
Wi-fi | 2 days ago |
|
Bunbury
|
Internet | 2 days ago |
|
Adelaide
|
Phone | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
abagrund (@abagrund) reported@Buttermarg2 @EVERALDATLARGE At least when Telstra sucks **** now I don't have to pay for it.
-
Uptimus (@UptimusApp) reportedAug 6, 2026 at 02:10 UTC: Recovery monitoring for Telstra has been interrupted as community reports of slow performance and downtime have increased again. Investigation is ongoing.
-
John Merchant (@_JohnMerchant) reported@central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.
-
mike (@mikeshome2000) reportedJust left the Telstra shop and there colours are orange, obviously they now support PHON
-
BOB ACHMAR (@maroniteMAGA) reported@FreedmFightr1 Too many personal info,,, ffs Telstra origin and how many others got hacked,,, what says census won’t get hacked,, seriously wtf 🤬 I believe massive fine possible jail if not completed
-
Paradoxa (@Paradoxa18) reported@Telstra AI or human? There are known outages only restored the other day now out again Getting a credit for it so you know it's real Reported via outage page Monday night neighbour reported too Your reply facile & unhelpful
-
J (@JtheFur) reportedHey @Telstra has your mobile network crapped itself again unable to use data anywhere in Geelong at the moment got more for pieces of equipment reporting data failure Starlink not a working time can’t even call you
-
Rusty Broo (@rustybroo) reported@SirMickW And how is it possible that @Telstra Brady gets $6.7 MILLION DOLLARS a year for buggering up the phones? #Telstra #Fail
-
Humanitarianella (@BecauseImElle) reported@myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.
-
afraid_au (@afraid_au) reportedAussie @tarkov players using iPrimus or Telstra as an ISP may be experiencing high ping to the Sydney server. No ETA on a fix at this time.
-
Kel So (@KelSoOz) reported@DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.
-
me, an internetual (@grrowl) reported@agileben @Telstra It’s so annoying, data has been down in Abbotsford for a week
-
daisymay4263 🌼🌼🌼 (@daisymay4263) reportedSeems perfectly legit, reward people for failures …. 🙄 Telstra has paid its chief executive, Vicki Brady, $6.8m for the year ending in June, after docking 20% of her bonus in response to the network’s nationwide outage in July. The company reported financial results on Thursday. Its board met on Monday and decided to cut Brady’s bonus by $607,000 – but she still took home a $700,000 pay rise as she was awarded a total of $6.1m the year before.
-
Liza 🥓 🇦🇺 (@RobynLiza) reported@RoadknightThe When i ring anyone for help these days like telstra etc if they ask if im indigenous i say yes. I always get through quick, this is all a scam and she is less than 3% indigenous which means she is who she hates colonial
-
Uptimus (@UptimusApp) reportedAug 06, 2026 at 01:45 UTC: Uptimus is currently monitoring Telstra stability. Reports have returned to normal levels, and we are verifying system performance before resolving.
-
Roller D (@RollerD3) reported"Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.
-
Pete Rule (@PeterRule841618) reported@TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings
-
Elizabeth Anne Kelly (@kellynettlefold) reportedUnacceptable Telstra and disgraceful. Calls attempted did not go thru. Bad. Another altage?
-
MsNobody (@MrsNobody21) reported@Telstra how disgusting, your handling of a legitimate complaint after the outage. Shame on you. With all of your profits you deny compensation for a service that still is t working.
-
Tim (@TimothyJ_23) reported@MattSmith_567 the worst era without doubt was the early 2000s - first there was Stadium Australia (now Accor) and Aussie Stadium (now Allianz) Then of course there was Telstra Stadium (also now Accor) and Telstra Dome (now Marvel)
-
Kråke (@Kroke14) reported@7NewsSydney Great now she'll offshore even more Telstra workers under the guise of AI adoption so she can recoup some money for herself. Worst Telstra CEO ever..
-
Top Stock Alerts (@TopStockAlerts1) reportedCiti lowered its price target for Telstra Group to A$5.25 from A$5.50, a 5% cut, following a modest reduction in its earnings forecasts. The broker maintained its Neutral rating, saying the Australian telecom operator remains on track to achieve its FY2027 targets and longer-term FY2030 objectives. Telstra announced a A$1 billion share buyback and reported a marginal increase in annual profit on Thursday. Citi expects mobile service revenue growth to accelerate to around 5% in FY2027, supported by higher average revenue per postpaid user. The broker also sees potential earnings upside from stronger cost discipline, although postpaid subscriber numbers continue to decline. Citi reduced its FY2027 post-lease EBITDA forecast by up to 1% and basic net profit estimates by up to 2%. Despite the revisions, the firm continues to view Telstra's operating outlook as broadly consistent with management's targets. $C
-
Kelly (@Kelly26552573) reported@Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.
-
Brent Hodgson (@BrentHodgson) reported@deborahbrian @aaronsmith @DHughesy Nor did the surpluses. Three-quarters of the $96 billion paid down under Howard (~$71.8bn) came from one-time public asset selloffs - including Telstra, Commonwealth Bank, DASFLEET, defence assets, Brisbane Airport, Melbourne Airport, Perth Airport, National Rail, Adelaide Airport, Darwin and Alice Springs Airports, Canberra Airport, Hobart Airport, the Australian Industry Development Corporation, Broadcast Australia (transmission towers)... A lot of those assets were sold at knock-down prices too - e.g. Broadcast Australia was sold at $650m, then the buyer sold it for twice that shortly after.
-
aneko violet (@AnekoExe) reportedWhy ******** is there princess bubblegum from adventure time on the side of the Telstra phone box???
-
Candour (@Candour100) reported@blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.
-
BexThreads (@BexThreads) reported@Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts
-
Juanessa (@Juanessa22) reported@BenCarrollMP Fuel crisis Ben!!!! What are you doing to alleviate the rising costs? You’ve announced nothing in this area. Also fix the VLine & Metro issues. We’ve heard zero post the Telstra outage. ZERO FFS!!!
-
Steven Payne (@CmonMick) reported@Buccoatthecat @RouleurCapital @DHughesy Yes we get to vote them out periodically. We get a say Can I vote out Telstra & use a rival 000 service when they screw up. The energy infrastructure is owned by 1 priv company in SA. They dictate charges. The public cant just simply not buy ( energy ) what they are offering🤷
-
Di Pearton (@peartonjohnson) reportedPlease, police Telstra theft. Annual fee for prepaid mobile phone service, up from $350 to $395??