Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Gympie, Brisbane, Sydney, Melbourne, Adelaide, Darwin, Canberra, Hobart, Perth, Mangalore, Newcastle, Joondalup, Arumpo, Cook, and Tullah.
| City | Problem Type | Report Time |
|---|---|---|
 Gympie
|
Internet | 18 hours ago |
|
Brisbane
|
Internet | 20 hours ago |
|
Sydney
|
Internet | 21 hours ago |
|
Melbourne
|
Phone | 22 hours ago |
|
Brisbane
|
Phone | 22 hours ago |
|
Melbourne
|
Internet | 24 hours ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Yvonne (@YBartolovic) reportedYes it’s disgraceful just as bad as @Telstra and everyone else telling us to stay say and get jibbed we had to see it daily on the phones I had my phone off so go nothing ! There lol
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steve hearne (@stevehearne7) reported@DHughesy Howard and Costello sold telstra and our gold reserves at rock bottom prices, that is how they started the future fund, you brainless **** ****.
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afraid_au (@afraid_au) reportedAussie @tarkov players using iPrimus or Telstra as an ISP may be experiencing high ping to the Sydney server. No ETA on a fix at this time.
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Heliophilus (@Heliophilus) reported@Starlink @Telstra Shame it's through Telstra and not purely Starlink. Speaking as an Aussie who's regional and driving 15 minutes any direction from my town has the service drop out, I love my Starlink. People in my town love Starlink. I hate Telstra. Cost a fortune and offer very little back.
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Tesla Owners Silicon Valley (@teslaownersSV) reportedNEWS: Telstra says Starlink could help save lives in Australia's remote regions. 🇦🇺 • Telstra CEO Vicki Brady says Starlink can help people stranded outside mobile coverage contact emergency services. • Telstra has partnered with SpaceX to bring Starlink Direct-to-Cell satellite messaging to Australia. • Eligible customers can send satellite text messages to friends or family when no terrestrial mobile signal is available. • The service is designed to provide a critical communication option in remote and isolated areas. Starlink Direct-to-Cell is bringing emergency connectivity to places where traditional mobile networks can't reach.
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Chris (@Chrisjstony) reported@gjblue With about 180 new Appartmemts built less than 100mtrs from me in the past 10 years. Telstra bandwidth has failed. Telstra could not give a ****
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Soloutionz (@soloutionz) reported@QBCCIntegrity Will it work when some foreign hackers take down Telstra lol
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Paradoxa (@Paradoxa18) reported@CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works
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Dr Ravi Nayyar (@ravirockks) reported'This is despite Allens never asking Telstra this and strict rules about firms’ consulting and auditing arms not discussing clients.
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AlphaAI (@alphahurhur) reported@cb_doge Muskie should just buy Telstra…rebrand it to Tesla Mobile Network. T
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deirdre ritchie (@deirdreritchi10) reported@CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service
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Satoshi Goy (@satoshigoy) reportedThe fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.
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Nagasaki Catholic Jedi (@M333111x2) reported@Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.
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Nate Svoboda (@gr8tsworld) reported@Starlink @Telstra The real breakthrough is turning “no signal” from a dead end into a temporary inconvenience.
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Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported@Gizmologist_ Never used Telstra never will
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Wal (@wally_waldo83) reported@FinancialReview This is classic regulatory free riding. Why would anyone pay Telstra prices or why would Telstra keep investing billions in regional coverage if customers can buy the cheapest network then use Telstra whenever theirs fails? Emergency roaming makes sense. Forcing the company that built the better network to subsidise competitors who didn’t is how you eventually end up with nobody investing in the better network.
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Roller D (@RollerD3) reported"Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.
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Elizabeth Ferrier (@Gigi8garlic) reported@telstra I need to sign in to My Telstra but my email address has changed & I no longer have access to the old email. When I try to register w new email it refers me back to the old email prompt. How do i change this?
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𝐛𝐚𝐛𝐚'𝐬 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐛𝐨𝐲 (@SardineTruther) reportedI have some great stories regarding this while working for Telstra/Belong many years ago regarding the establishment of Telstra's 'Centre of Excellence' i.e. The Cut Salaries By 94% Factory. It destroyed 90% of non-binary customer service jobs based in Melbourne, plunging the Adventure Time fan-community of the city in to technical recession. It was a tale for the ages that I once posted and shortly after had to remove due to it's potentially defamatory nature. I'll post it again one day, but you'd have to DM me and swear to secrecy otherwise.
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Sassy Cass (@SassyCassAus) reported@lostonabikeOz @RoadknightThe My telstra phone copped it despite receiving pretty much zero anything else on the cellular network here. Odd.
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Dani (@sqronce) reported@Seamus_the_pres @OliverKlozoff96 @SethLargo I'm in Australia, and I worked for Telstra back in 2009 and they told us that if we were stuck on a call with a customer past the end of our shift, we would not be paid for that time, and if we didn't like it, there were other people who wanted our jobs. I'm pretty sure this is
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wildwitch (@wickedwildwitch) reported@Ausbobsmit he spends $7,000,000 each year + pus all his families holidays, internet, telstra bills, fuel, meals. and more. Not one cent from his own pocket. but he has the audacity to take from the poor and disabled
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Muzzamite (@muzzamite) reported@burkylie12 But when Telstra goes down, there is nothing! Suss from this criminal enterprise, ALP
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Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reportedThis happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+
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ZettaWire (@ZettaWires) reportedTelstra suffers major outage across Australia, disrupting trains, payments and emergency calls. Network serving 24.9 million mobile services hit by time-node issue; root cause under investigation. #Telstra #Australia
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Richo (@Richo38896671) reported@Telstra @Jess_H19 What's that going to prove? For the last couple of days my Internet has been useless. I have tried to do a speed test but your link wouldn't open! The service at present is intermittent. When it works it's fine. A speed test is only a snap shot. When it doesn't it doesn't.
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Gloria Balogh Gottlieb (@BaloghGottlieb) reported@sarahinthesen8 Sarah Hanson Young She who turns off comments had audacity to note Telstra should compensate customers EVEN IF UNABLE PROVE DAMAGE this GREEN idiot obviously does not understand reality life cost would be unjustifiable grotesque and unwarranted What imbecile.
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Mark A (@MarkA5859) reportedI really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.
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Tim (@TimothyJ_23) reported@MattSmith_567 the worst era without doubt was the early 2000s - first there was Stadium Australia (now Accor) and Aussie Stadium (now Allianz) Then of course there was Telstra Stadium (also now Accor) and Telstra Dome (now Marvel)
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Paul Garcia 🇺🇸 🇦🇺 (@PaulCoInc) reported@teslaownersSV So @Telstra says this could save lives but its not available for anyone with prepaid service. They figure people with prepaid service lives don't matter? That's the message they are sending.