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Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 43% Internet (43%)
  • 34% Phone (34%)
  • 10% Wi-fi (10%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 1% TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Sydney, Brisbane, Arumpo, Melbourne, Perth, Hobart, Adelaide, Rockhampton, Cook, Ceduna, Loxton, Smithton, Penola, Kadina, and Queenscliff.

CityProblem TypeReport Time
Sydney E-mail 5 hours ago
Sydney Internet 16 hours ago
Sydney Phone 1 day ago
Sydney Phone 2 days ago
Sydney Internet 2 days ago
Sydney Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • fowles_james
    James Fowles (@fowles_james) reported

    @Eckfarming @stationmum101 Telstra and its staff wouldn’t know a customer if they fell over one…..

  • EBlackwell6280
    Elizabeth Blackwell (@EBlackwell6280) reported

    @twoshedslegit @angelar68197975 They sold commercial businesses, not core sovereign functions, worth around $72 billion, including Telstra, the Commonwealth Bank, airports, and rail assets. I thought selling the airports and rail assets was a mistake. At the time they were losing money, so a long-term lease arrangement might have been a better approach than outright sale. That said, it was hardly a “Thatcherite disaster.” In many cases privatisation improved efficiency and competition, telecommunications being a clear example. Critics often highlight the lost future dividends, but overlook the massive debt reduction, the interest savings, and the fact that governments are generally poor at running commercial operations. .

  • Tawnee69
    At least my dog loves me ❤️🐕👩🏻‍🦰 (@Tawnee69) reported

    @goldengreekjr @AshPolitik As PM, John Howard spearheaded a major privatization program, selling $71.8 billion in government assets between 1996 & 2007 to pay down national debt. Significant holdings sold included a majority stake in Telstra, shares in airports, shipping lines, and defence-related industry

  • glen_birnie
    Z (@glen_birnie) reported

    @Adam_and_EVs Should ask them if they purchased through Telstra network….

  • GeddesLiza
    Liza Geddes (@GeddesLiza) reported

    @robb_j_m I can only get adsl or starlink Has a convo with Telstra the other day, it’s like, only fibre to the node will work in my tiny remnant forest Or you keep my adsl functioning, because I’m not doing any Elon ****

  • DorothyDixer12
    dixy (@DorothyDixer12) reported

    Telstra are now a Domestic Family Violence service, Telstra have raised the price of prepaid phone services quietly more than once Safe Phone alert 🚨 phone service testing in July 👇👇

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @Feintglow @robb_j_m Or just change providers that actually want to provide a proper service and want happy customers. Rather than Optus, Telstra etc that don't care and know people aren't smart enough to change

  • Zenandy1962
    Andrew Cattermole (@Zenandy1962) reported

    @ArtistAffame @Brocklesnitch I used to ring Telstra after my night shift and I’d doze off and wake up and still be on hold so I’d hang up and go to bed and try again next morning.

  • Sydneyberlin
    Sven (@Sydneyberlin) reported

    @robb_j_m It is outrageously slow and expensive, and I’m not talking about Telstra and the likes only. But most Aussies will defend it regardless these days because they don’t know any better. And here you have it: This is why we/they re-elected such a government!

  • RJHampson01
    RJHtweets (@RJHampson01) reported

    Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

  • Sy8799465978734
    Sy (@Sy8799465978734) reported

    @DrewPavlou @GeraldPimm The issue is when the state goes into debt it sells its assets. Gov used to own most necessary infrastructure like Telstra,sec,ports etc. When they need $ they sell.

  • HonkyTonkyHawks
    HonkyTonkyHawks (@HonkyTonkyHawks) reported

    @mjonc43 @tommorris32 Telstra and champion data don’t control the cameras at the ground you ******* idiot.

  • MelGivson2
    homiesexual (@MelGivson2) reported

    @IceStationSpmda Damn it, reinstalling far cry 3 to find all the telstra payphones on the island

  • GusLefty
    Gus Lefty Aussie Patriot (@GusLefty) reported

    @arbsmichael Howard left a $55bn Gross debt Howard gave us tax cuts to offset the cost of the 'never happen' GST he introduced He invested the money from the sale of Telstra to start the Future Fund

  • hairyredmanlet
    Sam Rusty Rennie (@hairyredmanlet) reported

    It's worth remembering that the Howard Government paid down debt with asset sales rather than genuine fiscal conservatism, and this time around, there isn't a Telstra or Qantas to sell. That said, the spending binge from late 2007 onwards makes Howard look like Milei.

  • Rusty_times
    YehYeh (@Rusty_times) reported

    @markbouris Would of had a national broadband network years earlier if Telstra wasn’t sold off. The fire sale PM

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra I’m concerned why I was getting 2-3 bars all week in town now I’m at 3-4 I was losing connection to internet and having buffering issues running a speed test now doesn’t answer why I had poor reception throughout the week . That’s not what I’m paying for

  • AflGlicko
    Rory Kilpatrick 🏳️‍🌈🇮🇪🇦🇺 (Brad Close Fan) (@AflGlicko) reported

    @SgtButane Emptihad, Marvellously ****, Telstra Doom, Big Vic Colonialism Stadium

  • LasinduLive
    Lasindu Nambige (@LasinduLive) reported

    SpaceX is now the most valuable telecom company on earth and it doesn't have a single retail customer yet. Telstra, Optus, Verizon — all about to find out what happens when one guy with rockets decides your industry is too slow, too expensive, and too protected by government.

  • linksclone
    LinksClone (@linksclone) reported

    @Empty_jr Its like they're trying to make telstra look better than them what a stupid *** ad.

  • LaylaSaturn
    Marxism-Leninism-Whitlamism 🇦🇺 🏳️‍⚧️ 🇵🇸 (@LaylaSaturn) reported

    @IceStationSpmda ******* thats before telstra

  • willgotsis
    Will G (@willgotsis) reported

    @Gatty54 Same thing happened to us few years ago. Telstra, JB Hi-Fi, lucky it was all at like 3am and our bank put a hold on our card (debit card). We found out it was a girl in reception at a hotel we paid for. We confirmed details with her of card over phone. Never again. Ours was $9K.

  • PhilippaASmith
    Philippa Smith (@PhilippaASmith) reported

    @Lindajwil @Telstra Sorry to hear you are experiencing issues Linda. Organisations have so little consideration for customers and it is unacceptable when, like you, they are having to deal with so much.

  • SdadMyself
    Conrad (@SdadMyself) reported

    @SkyNewsAust Every business contributes tax revenue to the government, and extending the licence ‘could’ help raise additional funds. Will this create more jobs, or lead to layoffs like we’ve seen at Telstra and the big four banks, taking into consideration in the current climate?

  • algorithmsayshi
    Depresso Martini ♥︎♡︎ (@algorithmsayshi) reported

    Switched home internet providers cause Telstra were actually insane lmao but now when connected to my AGL wifi it doesn't let me watch any NBA on my NBA app and this message just shows up. I have tried trouble shooting it and I've even ventured onto Reddit for help but nothing works 😩🥴 I literally pay a yearly fee to watch NBA games so not sure why they're cockblocking me! I've turned VPN **** off and on. I can watch when my wifi is off still 😣

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • tassiepatrat
    Pat Caplice (@tassiepatrat) reported

    @robb_j_m $90 a month. NBN Wireless through Telstra. Good service. Few faults. 6 person house so many devices.

  • CefaiJason
    Jason Cefai (@CefaiJason) reported

    @robb_j_m everyone ******* moaned and kniffed Rudd in the back they then sold it off to telstra because this stupid government doesn't know how to create money they only know how to Tax

  • BilsonhBilson
    Heather Bilson. (@BilsonhBilson) reported

    @Stinkfiist Howard’s sell off public assets is still contentious! $71.8B in assets that included,Telstra, airports, 167 Billion tons of gold at knock down prices no wonder he was popular with the rich!😳 Rudd got landed with the GFC when falling US house prices had people unable to repay

  • AuFrau4655
    Frau (@AuFrau4655) reported

    @1234jscot @Rainmaker1973 They can. In Australia my company phone is on Telstra Business. I have never received a single spam call in the many years I have had it. My personal phone on a cheap network on the other hand....