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Telstra

Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 51% Internet (51%)
  • 36% Phone (36%)
  • 8% Wi-fi (8%)
  • 3% E-mail (3%)
  • 2% Total Blackout (2%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Melbourne, Murrumburrah, Perth, Brisbane, Arumpo, Launceston, Brownlow Hill, Penola, Cairns, Canberra, Hobart, Geelong, and Cook.

CityProblem TypeReport Time
Sydney Internet 18 hours ago
Sydney Internet 1 day ago
Adelaide Internet 1 day ago
Melbourne Phone 2 days ago
Murrumburrah Phone 2 days ago
Sydney Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • xxdjfusionxx
    Mr C (@xxdjfusionxx) reported

    @newscomauHQ So is everyone else including Telstra. What’s your point? Sit down please 🤫

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    dear Telstra thanks for never sending the gadget to connect to wifi years without home net but seems there's an upside

  • DFactualists
    Aussie Diana S 🇦🇺 (@DFactualists) reported

    F'ing @Telstra message to me. "This is a reminder that you have a public directory listing for the following service. Your name, address and phone number! are published in the White Pages directory and available to the public"! ******** get me off this or I'll sue U🤬💩

  • RJHtweets66
    RJHtweets (@RJHtweets66) reported

    @MikeCarlton01 Exactly 👍 I’ll even name names of absolute fvcked customer experiences I’ve had recently Telstra Suncorp Terri Scheer Energy Australia Commonwealth Bank Qantas JUST to name a few 🤬

  • Gmeister67
    GregM (@Gmeister67) reported

    @WSWanderingEels @ardmorelad Yep Aus govt also own the NBN network who mainly use the Telstra network, amongst other smaller players. Everyone gets a drink

  • teslantir
    ₿ 💥 (@teslantir) reported

    Google + Telstra announced an Australia/ APAC connectivity partnership for Al-era workloads. Google will secure inter-city dark fiber capacity on Telstra's Aura Network, and Telstra will access fiber pairs on Google's Tabua, Proa, and Bulikula subsea cable systems. Telstra says Aura already has 8,000+ km laid. $GOOG

  • glyphclutter
    vinni • 包沁燕 🇵🇸 (@glyphclutter) reported

    @BevJohnst i'm with telstra wholesale now and even then when i'm at my partner's place my signal is so shite i may as well be regional

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Funny how Telstra says they don’t have a monopoly… Yet every emergency service, farm, mine, truckie, and regional business is forced onto their network. If everyone must use one provider, that’s a monopoly.

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

  • talkingj3ss
    jess 🌙💍 (@talkingj3ss) reported

    @polisnotokay LITERALLY TELSTRA GET UR **** TOGETHER

  • KymRob25112
    rob2511 (@KymRob25112) reported

    I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

  • BHanchen
    Bri 🧑‍🦯🌻|| SUPPORT 🍉🍉🍉 (@BHanchen) reported

    Yo Aussies anyone else with telstra (or companies that use their network, like belong) having issues with data?? Woke up this morning and the wifi wasn't working, turned on my data and... that wasn't working either. And my roommate's data isn't working either

  • ashishiacr
    AK (@ashishiacr) reported

    @SiddharthKG7 His son bought first Mobile Network in India-Modi Telstra

  • the_LoungeFly
    Robert (@the_LoungeFly) reported

    Dear @Telstra your account problem managers are inept children based out of the Philippines. How can an account problem manager’ not have the same access to view accounts to resolve financial problems? Why would they ask me to go back to the shop to get an archive? Incompetent!

  • JimboDardy
    JimboDardy (@JimboDardy) reported

    Will have to admit that calling the telstra workers **** did actually solve my issue and got the ball moving to fix the issue. Something oldschool foreign outsourced support would take serious and send in the big man to solve it. No I think if you tried that they'd extradite you to the others land to be put down.

  • 62DesertEagle
    Matai James Turner (@62DesertEagle) reported

    my recent Telstra Auto pay failed because someone changed the password on my Telstra account and I never turn ed the Wifi off and that card and both cards are full

  • StuddertNatalie
    Nat Factor ⭐️💜 (@StuddertNatalie) reported

    @TheChopperLady It’s ok. I’m already thinking of suing Telstra for ******* up my payments and putting me in this situation! So much for government assistance right? These corporations and governments are pathetically slow!

  • CmonMick
    Steven Payne (@CmonMick) reported

    @meshygrey And then we sold CommBank, Qantas, Medibank, Telstra, CSL, Syd/Melb Airports and most of our energy and water assets because govts are big bad meanies and private corporations we're going to take us to the promise land🫤

  • immyonboard
    immyonboard (@immyonboard) reported

    Will be late to the iOS 27 beta this year because, as usual, my Telstra internet keeps crashing. 12+ times a day. Fix your **** @telstra, this is incompetent.

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Australia’s mobile market: 3 brands, 1 real network outside the cities. @Telstra inherited the infrastructure, kept the spectrum, and now dominates regional coverage. If the government won’t mandate roaming, we’ll never have genuine competition.

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra U guys lost a multi million dollar settlement for mislead indigenous ppl in rural areas not that long ago. Why u lying. All big corporations try shady crap and deny deny deny and still play it off as no big deal .

  • AgentAbbey
    Michael Abbott (@AgentAbbey) reported

    @Telstra Doncaster internet outages. Any customer credits for inconvenience on a busy Sat

  • ohfarfoxache
    AI Will Replace All Lawyers 🦊 (@ohfarfoxache) reported

    @kanethesaint @ronInBendigo @RaymondKeown3 **** Telstra

  • BuZZiNiTT
    Dust (@BuZZiNiTT) reported

    @defnotbarnsybdc @QBCCIntegrity That works for awhile but now Telstra is forcing people to have a current os and have started kicking people off the network. My phone went dead last week so i went to use a backup phone and could not for this reason.

  • nursesrock25
    Sam (@nursesrock25) reported

    @Telstra @ABHawks1 @Telstra I’m having the same problem

  • spannaforce
    Anna (@spannaforce) reported

    Man, telstra internet has gone down Rebooted a thousand times.

  • footyindustryAU
    sportsindustry (@footyindustryAU) reported

    @WSWanderingEels @leigheustace AFL Media/Broadcast =/= NRL Digital/Broadcast in terms of line items. Telstra have rights to the AFL website network, its replays and highlights

  • FLAWEDFABULOUS
    FLAWED&FABULOUS (@FLAWEDFABULOUS) reported

    @future_vision18 @abmarkman Sorry , I am in the car now on my way home my phone is + 61 0414 412 473 I have mt phone with me i put the volume up Rod gets a better single he is on telstra. If you have trouble his 0404479712

  • ApiaFcViareggio
    Anthony Petisi (@ApiaFcViareggio) reported

    @spannaforce Issues with Telstra