Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (43%)
- Phone (37%)
- Wi-fi (9%)
- E-mail (7%)
- Total Blackout (3%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Long Forest, Sydney, Brisbane, Penola, Melbourne, Hobart, Adelaide, Perth, Sunshine Coast, Canberra, Bungalow Flat, Dubbo, Arumpo, Rockhampton, and Cook.
| City | Problem Type | Report Time |
|---|---|---|
 Long Forest
|
Total Blackout | 8 hours ago |
|
Sydney
|
Internet | 2 days ago |
|
Brisbane
|
Internet | 3 days ago |
|
Brisbane
|
Phone | 3 days ago |
|
Penola
|
Phone | 3 days ago |
|
Melbourne
|
Wi-fi | 3 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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joe_blogswa Free Palestine (@joe_blogswa) reported@AnnMoorfield @marie19705 @Telstra yep same network same coverage i can only get telstra reception but Aldi use the telstra network best thing i did ever
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Jayden (@Ballzzzz16) reported@Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning
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SNOOPREY (@SNOOPREY77) reported@Telstra U guys lost a multi million dollar settlement for mislead indigenous ppl in rural areas not that long ago. Why u lying. All big corporations try shady crap and deny deny deny and still play it off as no big deal .
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Rob Arbon (@arbon_rob93103) reported@SophiaMoermond When John Howard defeated Paul Keating in the 1996 election, Australia's federal debt was $97B. He sold assets (like Telstra) plus set about paying down the debt. The debt was cleared in 2006 and our savings began. The Rudd govt inherited $17B.
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LWright (@wright_l90101) reported@ajbott @Telstra Population growth has overwhelmed the Telstra towers in lots of areas I am told, congestion causing a lot of the problems. I have been told towers are being upgraded over last 2 weeks but I imagine it is a slow process.
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somewhat daft (@somewhatdaft) reported@eevblog i spent 3 months fighting their absurdity over a business account, with them "doing it wrong" and then forgetting about it. the only solution was to raise a complaint and follow that process, which so far has taken a month. telstra is criminally incompetent :(
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Peter 2.0 🐁🌸 (@PeterPeterV20) reported@cyberpunkdingo Yes, Telstra as you mentioned did a signed deal with Infosys. 600 jobs gone, all local IT contracting staff were retrenched. Then they use some onshore workers to run the service but the workers are mainly offshore. NAB also partnered with Accenture this failed miserably.
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Tolly 🇦🇺 (@TolsonKiefer) reported@stevehearne7 @arbsmichael @Marilynrules1 A portion of Telstra was sold for $45b and the rest put into the future fund, totalling $54b+. Telstra is worth $62b right now. This was an excellent deal for Australia. Kevin Rudd introducing the NBN has nothing to do with Howard and Costello and it was also only $11b. Idiot
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Mr musk ⭐️🇺🇸🚀 (@Mrmuskh4l5l) reported@c__future6 This is how the whole thing started when I sent $500 for a VIP Telstra Tesla membership card and never got the Tesla I won! That was my fault and now you’re trying to make this my fault I would think two guys working for Elon Musk would be a little bit smarter than this.
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jeeta Brar (@brar642188) reportedTelstra network in Clyde North, Berwick, Cranbourne & Dandenong is terrible. My UberX and trucking business depends on my phone, but calls and data keep dropping. Paying premium prices for poor service is unacceptable. Do better, Telstra. shame shame @Telstra @TelstraBcast
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ARTCvan 🍉 (@ARTCvan) reported@frokfrdk don't forget Telstra/TPG/Optus might just block it from the network for no reason either... expensive *** paper weight
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𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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SJP (@SJPtweets) reported@telstra I was paying $80 per month and after contacting customer services, I am suddenly paying $84????? There was no warning of a price increase
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Pelli69 (@pelli_69) reportedanyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come
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Jordan Wardle (@JordanWardle5) reported@theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.
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Jumbarrawa (@jumbarrawa) reported@SocialPiranha3 @Telstra That amaysim has one good thing, a cheap esim that lets people txt you .. all of them run fom telstra lines. And yet Telstra is stooging everyone. I don't get a dollar back every time they dont have a service I pay for. why they get to jam prices up ? like owning a pizza shop and maybe give you a whole pizza. telstra can get fuked. 115 a month for service that has dropped how many times in last month .. they should be at ACCC
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SharpSalah #SLOTOUT 🇦🇺 (@SharpSaIah) reported@AFL @Telstra @essendonfc Poor bastard
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Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reportedI had established with Telstra complaints issue is with RINGER at exchange (e.g. other party hears ringing, but my end doesn't ring). INC42292959, complaint 131187000, so ******* tests my line at box, doesn't come in, DOESN'T KNOW PROBLEM, leaves card. INCOMPETENCE ALL ROUND! FFS
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SNOOPREY (@SNOOPREY77) reported@Telstra I’m concerned why I was getting 2-3 bars all week in town now I’m at 3-4 I was losing connection to internet and having buffering issues running a speed test now doesn’t answer why I had poor reception throughout the week . That’s not what I’m paying for
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D.J. Grey (@akintowarlock) reported@AlboMP They also forced companies such as Telstra to sell me down the river, giving them unsolicited access to every single bit of what I do online 24/7. I remind you I have absolutely no criminal record. And even access the databases of the government, any and all legal forms I ever interacted with or approached or even considered, even supermarket transactions and camera data are delved into by them, posting the contents online ridiculing, mocking and insulting them. Even though they are the ones who have actively across the board disadvantaged me to a point of non-survival.
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Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reportedINCOMPETENCE of Telstra knows no bounds! There is a "ringer" problem across Telstra network with copper landlines (exchange problem). They have marked it is FIXED to HIDE the absolute stuff up. I made a complaint about the LIES, INCOMPETENCE; FUCKWITS sent someone to test my line
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Elizabeth Blackwell (@EBlackwell6280) reported@twoshedslegit @angelar68197975 They sold commercial businesses, not core sovereign functions, worth around $72 billion, including Telstra, the Commonwealth Bank, airports, and rail assets. I thought selling the airports and rail assets was a mistake. At the time they were losing money, so a long-term lease arrangement might have been a better approach than outright sale. That said, it was hardly a “Thatcherite disaster.” In many cases privatisation improved efficiency and competition, telecommunications being a clear example. Critics often highlight the lost future dividends, but overlook the massive debt reduction, the interest savings, and the fact that governments are generally poor at running commercial operations. .
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SNOOPREY (@SNOOPREY77) reported@Telstra All I’m saying is maybe Telstra and other telco multi billion dollar companies should charge accordingly and stop using every capitalistic ***** trick to overcharge for normal service . Anyhow have a good day
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Mike Hutchinson (@michaeljames947) reportedJust been asked to complete an oxymoron. A Telstra customer satisfaction survey. Reminded me of a 1980s Telecom survey that found customers hated them, leads to a management recommendation to educate customers…(who they called “subscribers”)
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra The fact that my Download is fine, 100 Mbps download line speed (Actually 109 for some reason) I can run speed tests all day to Melbourne or Hobart and get near close to 100Mbps down (or a bit more thanks to the magic of multi mode connections)
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Noise11.com (@Noise11Tweets) reported@arbsmichael FCAT CHECK: You fail to mention Howard and Costello achieved this by selling off assets including Telstra, Reserve Bank gold reserves, ABC/SBS towers and the National Rail Corporation. They sold Australians out.
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enz (@enz2g) reported@joey8bitz @1WeakGuttedDog Using the network doesn’t mean they get the same priority and boost speeds are also capped otherwise there would be no benefit going with Telstra and paying more. I get what you’re trying to say but your comprehension is terrible.
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🇦🇺Leoo 🗻 (@OCELeoo) reported@SamuelLalor22 @AFL @Telstra Changing the subject now are ya Exactly what I thought poor ****
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스칼렛•해린 (@scarletthxxrin7) reported@Telstra hi, How long can a Telstra prepaid number stay active without a recharge before the service is cancelled? I’ll be overseas for around 2 to 3 months and want to keep my number without buy any data. it will be wasted.
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Jumbarrawa (@jumbarrawa) reported@SocialPiranha3 @Telstra They sell chunks of lines to other companies that sell the lines cheaper. and offer better service how is that possible >