Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (27%)
- Total Blackout (7%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Melbourne, Arumpo, Brisbane, Perth, Adelaide, Newcastle, Cook, Tullah, Mangalore, Dubbo, Wollongong, Bathurst, Hobart, and Launceston.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 2 hours ago |
|
Sydney
|
Phone | 4 hours ago |
|
Melbourne
|
Phone | 6 hours ago |
|
Arumpo
|
Phone | 24 hours ago |
|
Sydney
|
Phone | 1 day ago |
|
Brisbane
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Australian Tesla Owners (@AusTeslaOwners) reportedPSA from Teslascope on missing data due to the Telstra outage.
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deirdre ritchie (@deirdreritchi10) reported@strangerous10 Telstra has problems but it's not due to China. Especially in the regions and that is the reason why so many have turned to starlink. Because it works.
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Andrew (@andrewrdn463) reportedTelstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
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M (@wedemandareply) reported@Telstra need to sack #VickiBrady because she’s a walking contradiction. She admitted they knew about the time-keeping vulnerabilities but didn’t bother addressing them, that directly undermines the her claim that public safety and 000 service lines are Telstra absolute priority
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shane jones (@MyManagerJonesy) reportedIs @Telstra down again ?
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H (@rison99) reported@Telstra People died but "sorry we let you down" is your response?
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Hey Dan, it's me! (@HeyDanitsme) reported@TerenceMcCart14 The government wanted the payphone network preserved for safety reasons, Telstra didn't want to pay to repair damage caused by people breaking open payphones to get coins. Free payphones were the beautiful result.
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Peter 2.0 🐁🌸 (@PeterPeterV20) reported@RositaDaz48 @JacintaAllanMP Like Telstra who did the ***** deal with Infosys....and then there's an outage 🤪
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WestInsufficientia (@WInsufficientia) reportedTelstra is a PRIVATE CORPORATION not a govt institutuon. LNP with Hanson (Ind) in 1997.. partial sale & 2006 with PHON support.. FULL sale! That’s why it’s NOT a good idea to PRIVATISE VITAL INDUSTRIES (communications banks etc)! Labor STILL dealing with/fixing LNP/PHON MESS!
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Lehmo (@lehmoatlarge) reported@strangerous10 @LNPvoterfail Telstra is the purist definition of the corporatisation of essential services. It’s not answerable to the public; only its shareholders. Hence we have a problem; and fly by night pollies handwringing isn’t going to fix it..
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VersionNaught (@nathan_knows) reported@strangerous10 A lot of people forget the NBN was in part to shift the fixed broadband service monopoly from Telstra.
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Jumbarrawa (@jumbarrawa) reported@CreakingG @PeterCronau How would we know if those 5 recommendations are immediately implemented? We wouldn't. I reckon that Telstra outage was exactly that - going live for Izzy Intell. matter of weeks till the false flag.
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Felixus (@CrankyFelix) reported@Telstra weak as piss apology. Just wipe your fees for 1 month and no one will cafe. Such a bad corporate actor
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Subhashree Sahoo (@Subhashree50520) reported@australian @LinkedIn This is 2026 & I wonder if ur Telstra business is still using some BPO female mid management rep from IND to attack my MSFT things in 2026? What relations n issues do Telstra business has with my achievements? Its years I aint answerable. B.E. I am from 1st job onwards.
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Pokewood Theater (@pokewoodtheater) reported@Telstra Not good enough, give us a few free months of service for your screw up
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▪️▫️DAVID▪️▫️ (@turtlemagpies) reported@Telstra What a disgrace that each Telstra customer has to individually apply for compensation for the outages last week. Really shows what you think of your customers. Just provide free data like Optus did you scabs. Pathetic 😡 #telstra #telstraoutage
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DissentingSkeptic (@DissentingS) reported8 is a cult number com. But it's 17 in reverse ! more ****** psyop hoaxes ! Exiting their actors. They played silly games messing with minds shutting down Telstra for a day. People need to switch off from the asshats hoaxes. It's Venusians behind it. They are sick in the head.
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Manley Ong (@OngManley) reportedInsiders today with PK as host is a complete joke..war with is imminent(per PK),the government is to blame for Telstra outage, the government feels vulnerable when the minister rushed back from holidays, even before Telstra ceo..must say the 3 panellists tried hard to stay sane..
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Narrative Faultlines (@BNWishere) reported@EVERALDATLARGE As ever, @australianlabor will hide behind "the responsible use of taxpayers' money" not to use targeted ownership to regain parts of Telstra. What happens there is another outage? Is it acceptable to just let people die? Don't think so.
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Ryder (@V1ceOne) reported@studiosound26 @Telstra I’d go all out full year and they change their plans back to under $50 **** em after all that
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Mr.MojoRisn (@Totally4yeah) reported@WInsufficientia @PaulBongiorno Telstra may be a private corp, but Albanese’s Labor government literally contracts Telstra to run Triple Zero — the federal emergency call service. That’s why ACMA and the Triple Zero Custodian are investigating right now, and why Labor can hit them with up to $30 million in fines. Your history lesson is sloppy: partial sales started under Hawke/Keating Labor, final tranches under Howard. But that was 20 years ago. Albanese has been “fixing the LNP/PHON mess” since 2022 — and the result under his watch is a software bug that wiped out 600+ Triple Zero calls, stopped trains, triggered hundreds of welfare checks, and may have killed someone. Blaming 1997–2006 ghosts while your government fails to enforce basic oversight on critical infrastructure today is pure deflection. Stop whitewashing another Labor failure, puppet.
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Greg North (@GregNordo) reported@AngusTaylorMP Not only that, for every white person in Australia doing a job, there's 30 of them offshore doing a poor job (Telstra , all top 4 banks) that could be done with a hand full of school kids with better outcomes. What you gonna do about this?
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Greg greenwood (@Greggreenwood17) reportedIt amazes me the hypocrisy of the LNP & their shills. I remember when they sold Telstra off, all the crap Costello went on about taxpayers paying for towers. Now all I here is rural communities whinging & demanding Labor stump up billions to build towers everywhere!
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Ferdie Khnopff (@FKhnopff) reported@Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?
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tech-net.tv (@mr_internet) reportedI (and assume many others) met with Telstra many times over the years pitching why they needed more redundancy in their network, like my team setup up in the UK, also here in Australia even how we paid for it as a Telco, there and here in Melbourne. Telstra never wanted to spend the money, all about monetary cost vs likely financial risk. Some of the issues were well known. 1) Failure of the Triple Zero (000) Fallback, 2) Centralized "Single Point of Failure" for Time Sync, 3) Total Lack of Sovereign Redundancy for Public Services. @AnikaWells - a good quesition .. "Telstra how many of the known 3 failed systems in this exact incident did you have redundancy in or available but cut funding to, and / or staff, but did not have due to lack of perceived financial risk, eg 000 back up. .. @abcnews
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Gavin McKenzie (@gav_mck) reportedDoes it work during a nationwide Telstra outage, asking for all travellers...
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BethinCanberra (@ElbK19) reportedTelstra is a non story. This is a business issue, leaves it to the business to remediate. Barnaby Joyce seeds the conspiracy & PK jumps to the bait. It’s more likely to be Israel or US interference. #insiders
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The Apostropher Royal (@GrammarTsar) reportedTelstra didn't just wait a bit too long to replace servers. They were 10 years beyond their maintenance life. And I'll bet all the senior managers got bonuses for driving costs down & profits up by not replacing them. #Insiders
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Cheryl (@Cheryl53111693) reported@andrewrdn463 Put a woman in charge of a company like Telstra and Optus and you can be sure they will **** it up.
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🐓Raytheon Charles (@jsin_59) reported@Telstra Mobile network is down again