Telstra service status: outage reports and connection issues
Why is my Telstra service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 10: Problems at Telstra
Telstra is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Wollongong, Adelaide, Arumpo, Perth, Melbourne, Brisbane, Bathurst, Hobart, Launceston, Bunbury, Gold Coast, Coomera, Sunshine Coast, and Couridjah.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 3 hours ago |
|
Wollongong
|
Phone | 3 hours ago |
|
Adelaide
|
Phone | 7 hours ago |
|
Arumpo
|
Phone | 8 hours ago |
|
Perth
|
Phone | 9 hours ago |
|
Sydney
|
Phone | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Savas (@savasmelb) reportedNeil fled the country despite footage showing him near Telstra infrastructure. What role did Neil have to play in the outage? The public has a right to know!
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K•A•N•E (@kanethesaint) reported@QBCCIntegrity @OMGTheMess Interesting timing when the Indian PM comes to Australia the same week Telstra has an outage!
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🇦🇺 KatyC (@colla_katy) reported@PaulBongiorno Massive Telstra outage, CEO Vicki Brady overseas holidaying. Is it a coincidence 12mths ago (July 2025); Qantas experienced massive cyberattack & CEO Vanessa Hudson was also holidaying overseas.
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Gunjaparty (@GunjapartyOz) reported@MikeCarlton01 @Telstra Look at the bright side. Now you know the Y2K bug was NOT a scam. Can you imagine what would have happened if Telstra didn’t take action to prevent the Y2K meltdown. This was a midrange server issue. If the Telstra mainframe systems go down it could have been a lot worse.
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Michael (@Migel7911) reported@MikeCarlton01 @Telstra @Telstra overpriced piece of **** of a company
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JILL (@1Swinging_Voter) reportedPoor little Miss ABC ..... she forgets that LABOR ARE THE GOVERNMENT ... why didn't she ask the Wong about what the GOVERNMENT would do about Telstra and triple 0? @abcnews are getting worse.
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Jaraparilla 🇾🇪 🇵🇸 🇱🇧 (@jaraparilla) reported@TimLooker @ABCaustralia I used to work in Telcos. Even in the UK, Telstra was considered the gold standard, If you had traffic problems and could re-route calls over Telstra, it was a no-brainer. It should never have been privatized. Just like Qantas!
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Laurence Beier (@LaurenceBeier) reportedAustralia is asking Telstra to make its Technology PERFECT, that can NEVER HAPPEN ! COMMON SENSE !. Such is Technology ??.
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James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reportedTelstra network issues rumble on in qld. Messages delayed Calls dropped. How's Optus & Vodaphone doing?
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Barbars (@Barbars80313595) reported@NoticerNews @craigkellyAFEE Telstra: Mumbai Telco network engineering graduate play ground…ffs..sack the CEO
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David Marler (@Qldaah) reportedSupport the Telstra workers. They will be as frustrated as all of us on this outage. I've been in there. They will have highlighted the problems over the decades. Let's get their input now & build a robust system. #auspol
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David Marler (@Qldaah) reportedI worked in IT & communications for about 15yrs. Blame on individuals or departments solves nothing. The issues will still be there. Look at this Telstra outage, talk to technicians, gather the information & use that knowledge to build a better system. #auspol
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David Marler (@Qldaah) reportedListen to me. Telstra CEO Vicky Brady losing her job might make you feel better but it won't help improve the system. I've seen this scenario play out multiple times throughout my ITC career. Someone else comes in & it's Snakes & Ladders. Listen to the technicians. #auspol
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mike (@mikeshome2000) reportedAt least Telstra has done Australia proud by cutting you and ya wife off air Thank **** for that
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✨Enjoy the Day✨ (@Enjoythe_Day) reported@DeanRosario @hpglassford I’m a Telstra customer. Didn’t affect me either
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Chris Cullen (@cpc8) reportedTelstra outage: The widespread effect of this outage continues to unfold. Even freight trains around the country came to a standstill. It seems that 'too many eggs in one basket' applies here. It showed that in the event of hostilities Aust. could apparently be easy to cripple.
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Bill Anderson (@dinkumas) reported@PaulBongiorno Shocking Telstra outage ! As if we humans built anything that is not fallible! It’s about time people grew up and stop trying to blame something for everything that goes wrong. Christ on a bike ,we have turned into a country of weak pricks!
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AGC (@AlanGCarter) reported@JacintaAllanMP Dear Jacinta In & of itself, your statement on the Telstra matter makes sense. The problem for you is that you have ****** up so many things, put the state into an absolute mess & become embroiled in so much corruption that you have ZERO integrity to make comment on anything.
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Raymond McKeown (@RaymondKeown3) reportedWhat is pissing me off with the Media & this Telstra outage is, they are screeching for everyone to say sorry Guess what, sorry, does not fix & resolve the issues that caused the outage! However the media are not asking Telstra, what happened? why did it happen? WHAT HAVE YOU DONE TO ENSURE IT WILL NOT HAPPEN AGAIN!
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Luminous (@LuminousR7) reported@theheraldsun Don’t be sorry, just provide the service you are already paid for, when you publicly said whoever is not happy with Telstra service can switch to another provider, people should ditch Telstra to teach them a lesson, it’s not just Telstra, all providers are the same.
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Wanting Fun (@curious_paul) reported@MlsMichael @MichaelJacko70 Wow, anger issues. Wife basher? Micro d***k? Please, let the world know your problems, let them sort it for you. Are you saying the Telstra outage was completely the fault of government? Not sure how to interpret your anger here as there were no meaningful words.
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KAOS (@KAOS_RETURNS) reported@VoteLewko @KFlahavin WA’s system stayed running during the outage because the Public Transport Authority uses its own independent digital radio network (upgrading to LTE with Nokia), not reliant on ARTC/Telstra 4G like Victoria’s V/Line. No single-carrier failure point. I’m embarrassed for Victoria
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Richard (@RichardBlackgum) reported@SkyNewsAust By that logic, all the Telstra CEO has to do as apologise and the issue of the outages will be closed.
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Peter Ison (@476a803ed32c438) reported@marxdeane Modi would know more sbout the outage than Telstra.
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Marcus Wong (@aussiewongm) reported@hutcho66 @MiddleMoney @Anneeokeefe I believe the issue this time around was that Telstra started sending out incorrect datetime info across their network, and railway systems took that data onboard and fell over horribly.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@ruseethruable @MikeCarlton01 @Telstra out here landlines fail the moment the power goes out, no battery or generator backup at our exchange. mobile has 4 hour battery backup. our grid provider, essential energy, likes to schedule regular 8 hour outages for maintenance.
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Tony Walton (@TheCyclonesSka) reported@Telstra GREEDY ARSEHOLES! Vicki Brady, your head can roll!! You head a greedy company that does not give a **** about its customers. YOU. CAN. GO!!! Arsehole!!
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Marcus Wong (@aussiewongm) reported@hutcho66 @MiddleMoney @Anneeokeefe Hence when Telstra network came back up for end users the railway systems were still boned.
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🕯💜 Australia please find your soul 💜 (@chrissiefarran) reported@SaraJade_13 An apology isn’t enough there should be some accountability for this behaviour. The SA police said today her reporting of the death could have been linked to the Telstra outage had “put an unnecessary strain” on the woman’s family.
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🌏Henry Ross (@Lincolnabe123) reported@MikeCarlton01 @Telstra In perspective though, as a regional resident of NSW with friends across many regions and states, none report having lost Telstra service anytime in the past week Is it a city thing or just involving 000 ?