Telstra Outage Report
Why is my Telstra service not working?
Service-wide status: Telstra
No problems detected
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
Telstra signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Cressy, Bacchus Marsh, Adelaide, Dubbo, Melbourne, Brisbane, Newcastle, Ballarat, Sunshine Coast, Perth, Canberra, Maleny, Nowra, and Bunbury.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 9 hours ago |
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Cressy
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Internet | 22 hours ago |
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Bacchus Marsh
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Phone | 24 hours ago |
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Adelaide
|
Internet | 2 days ago |
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Dubbo
|
Internet | 3 days ago |
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Dubbo
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michael (@MSVLKnight) reported@LisaLemon09 I worked for Telstra for a long time and in my experience nearly every major issue was caused by updates being tested in a lab with 10 services and then getting rolled out to 20,000 plus subscribers. It was nearly always inadequate testing.
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reportedMy @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.
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Violence is a construct (@wokeupviolent) reported[REUTERS] Telstra Releases External Expert Findings On July Outage
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Spiro Arkoudis (@SpiroArkoudis) reported@_maxantonov I used my Pixel to tether my 5G internet to my Mac and that finally loaded up LinkedIn on my browser but it's still flakey...I'm reading Azure Telstra issues in the mix
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Ben 🇺🇦🇦🇺🚴 (@thecattery) reported@22thinkinggirl Gabby Gabby Who was in a massive WhatsApp exchange with Anthony Carbines who I was sitting near at the footy ~2 months ago, I thought wtf is this about. Was the week of the Telstra V/Line outage.
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Australian 🧡 (@ozcrimenews) reported@ABloke23180 Lol ... i vaguely remember that too, a reform of all reforms to shift to a consumption based system of taxation. wasn't the sale of CBA, QAN, Medibank, Telstra supposed to pay down our national debt?
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Smokey Dawson (@farcanal53) reportedWhats wrong with our economic system is the unpenalised rank hypocrisy when Telstra declares a record profit, its CEO gets a $6 million payrise after the recent triple 0 outage that claimed lives.
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Bobby (@roberts_pa97578) reported@w0tn0t2201 @Telstra I’m the same as you. I’ve never used Telstra and I wouldn’t even use them if they were given away free carrier pigeons.
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Rewster (@Rewster7) reported@NRL Hopefully there's no Telstra outage for the occassion
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Paul Morris (@thefireman08) reported@craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.
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K•A•N•E (@kanethesaint) reported@TallNupinks Belong is owned by Telstra and it's their cheaper mobile service with 5G - they have a $25 plan for unlimited calls & 10GB data. They have been reliable for me for a while!
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Brent Hodgson (@BrentHodgson) reported@DHughesy No. Only an idiot would agree - because they'd be wrong. 1. It's not worth "over $300 billion". The $64 billion dollar investment is worth $269 billion 2. If you're using the "over 300 billion" figure ($337.2 billion) that figure means your "no future Fed Govt put one cent into it" bit is incorrect because this figure includes MULTIPLE additional multi-billion dollar funds added to the Future Fund's management portfolio. 3. The future fund wasn't built on some kind of free money windfall... The $64 billion invested came primarily from the Telstra sale. The Telstra sale meant the copper network was privatised, leading to Telstra putting shareholders first in refusing to bid on optic fibre rollouts. This meant the government has so far spent around $64 billion ($70bn by the end of the decade) to re-create Telstra's infrastructure under NBN Co. Meanwhile Telstra has paid $65-80bn in dividends since privatisation moved those dividends from public to private hands. So for every $1 we gained from the Telstra sale, we missed another $1 in dividends and spent another $1 in replacing the infrastructure we sold. Had a publicly-owned Telstra built the NBN out of dividends, and the government raised $64bn in debt to invest in a Future Fund, the books would look exactly the same as they do today. You've been dazzled by accounting tricks - following a magician's misdirection, and calling it "magic". 4. "negating the trillion plus debts... to some degree" is bullshit... It was created to cover DECADES worth of unpaid public service and military retirement benefits. Those debts amount to $322 billion, to be paid out of (currently) $269 billion in funds - leaving a $53 billion dollar black hole. Had the money been paid to super in a timely fashion (rather than the Future Fund being set up to cover unpaid pension debts), that $322 billion in benefits would be sitting in private super accounts right now. Again, you're dazzled by an accountant's magic tricks. Not free money - not "negating debts" - just a big government-owned super fund. "Can we all agree it was amazing when the magician sawed that woman in half! He should be a surgeon!"
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Meg Coffey (@TexanMeg) reportedHey @Telstra I still have no service. Any chance of a human, anywhere, that might be willing to help your paying customer?! Stop the chat bots. Employ humans.
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Elizabeth Anne Kelly (@kellynettlefold) reportedUnacceptable Telstra and disgraceful. Calls attempted did not go thru. Bad. Another altage?
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Colin Richardson (@RichoColin) reported@DHughesy @aaronsmith Saying "governments waste money" is easy, but the real problem is every government since has refused to raise revenue to match spending. Howard-Costello rode a mining boom and sold Telstra; they didn't solve the structural problems.
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Ross Vallance (@ross_vallance) reported@blu_boys @Optus If you bank with commonwealth they have a deal with more. It uses the Telstra network, usually 25% off with an already well priced plan.
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James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reported@TopherField However, starlink is still ground linked through Telstra. Switch off Telstra & starlink goes down too.
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Misinformation Fact Checker. (@MisinfoFact) reported@MChandlerMather Telstra having a monopoly over telecommunications made the service more expensive.
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Texanus Giganticus (@couchsecurity) reported@Irideia @innovationcncl Cyrus One, Cyxtera, Telstra, Navisite, Databank, Equinix, you will routinely find customers on site visiting their cages. You show ID, you get a biometric scan, you get escorted to your cage, they hand you your key, you go do what you need to do. And this is not one or two racks, it might be 3,000 square feet of floor space just for your estate, with another cage for your standby equipment. And you're not the only customer there. for certain things you can put in a remote hands ticket and have one of the DC technicians do a bunch of tasks for a fee. For certain things this is expensive, so you send your own staff. And that doesn't even take into consideration people leasing hardware, who are still allowed to go on site and do maintenance. I've been in DC's everywhere on the planet save continental East Asia and Antarctica. Your limited experience is not reflective of reality. You may think AWS and GCP are the only DCs in existence, but that's your own ignorance. If you think companies like cloudflare own the physical plant you have a lot of **** to learn. wind your ******* neck in.
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Senator Sarah Henderson (@SenSHenderson) reportedAnika Wells’ claim 'the industry must learn from its mistakes' following a damning report into the catastrophic Telstra outage is not good enough. The collapse of Telstra’s mobile network on 8 July this year caused chaos with payment systems, shut down train networks, and stopped some people calling triple zero. Mobile telecommunications networks are critical infrastructure. That is why, on the day of the outage, the Coalition called on the government to urgently deliver mobile network reliability standards. There must be appropriate minimum standards in place governing the reliability, performance, and maintenance of our mobile networks with significant penalties when those standards are breached. Asking telcos to 'rebuild trust with Australians by ensuring networks do not succumb to preventable failures’ as the minister stated today, is like hitting the telcos with a piece of wet lettuce. The minister’s silence on the need for a tougher regulatory framework is deafening.
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Stu (@StuartFromAus) reported@dan_const @AFL @Telstra William dropped off towards the end if the season. Also had one of his worst games in a rare prime time game in Vic, I knew it was done after that.
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Krutopimages (@JOHNKRUTOP) reportedTelstra - what a waste of time…how can a service provider send out this month bill $20 more than Last month? From $129 to $149…what will it be for the Next month? Our streaming is constantly fluctuating I spent 2 hrs speaking to a rep. Overseas to get my modem working- Now ?
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Top Stock Alerts (@TopStockAlerts1) reportedCiti lowered its price target for Telstra Group to A$5.25 from A$5.50, a 5% cut, following a modest reduction in its earnings forecasts. The broker maintained its Neutral rating, saying the Australian telecom operator remains on track to achieve its FY2027 targets and longer-term FY2030 objectives. Telstra announced a A$1 billion share buyback and reported a marginal increase in annual profit on Thursday. Citi expects mobile service revenue growth to accelerate to around 5% in FY2027, supported by higher average revenue per postpaid user. The broker also sees potential earnings upside from stronger cost discipline, although postpaid subscriber numbers continue to decline. Citi reduced its FY2027 post-lease EBITDA forecast by up to 1% and basic net profit estimates by up to 2%. Despite the revisions, the firm continues to view Telstra's operating outlook as broadly consistent with management's targets. $C
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Peter Lewis (@Peter_Lewis747) reported@AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.
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dixy (@DorothyDixer12) reported2024 Telstra Announcement 2026 Telstra still having issues
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w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported@roberts_pa97578 I’d never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic
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©GSG▪︎𝒫𝑒𝓉𝑒𝓇🛸Gamer TLC🔌🚫🎮🔜Starting 2028 (@GAMESweetG) reportedUnfortunately I wasn't able to stream tonight. My Telstra internet connection upload speed was terrible. It was very good for the past several months my mobile broadband connection was. Nearly 30mb per sec upload speed. But now it's down to the crawl 12mb. Not happy with my ISP.
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wildwitch (@wickedwildwitch) reported@Ausbobsmit he spends $7,000,000 each year + pus all his families holidays, internet, telstra bills, fuel, meals. and more. Not one cent from his own pocket. but he has the audacity to take from the poor and disabled
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Sue Davis (@Sueberry2) reported@blu_boys @Optus Go Aldi...roll over data, plans from $23, Telstra network, and currently double data on some plans for 6months if you start up before the end of September 2026.
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Steven Fogg (@Stevefogg) reported@Lyall_Mercer @Telstra I left them and went to @Aussie_BB they've been good and all local australian support
Telstra detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detection ended: (1 minutes) -
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No end recorded. This alone does not establish the current status.
What to do if Telstra is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Telstra; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
Telstra outage reports by location
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