Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Cook, Sydney, Tullah, Brisbane, Mangalore, Dubbo, Wollongong, Adelaide, Arumpo, Perth, Melbourne, Bathurst, Hobart, Launceston, and Bunbury.
| City | Problem Type | Report Time |
|---|---|---|
 Cook
|
Phone | 9 hours ago |
|
Sydney
|
Internet | 15 hours ago |
|
Tullah
|
Phone | 20 hours ago |
|
Sydney
|
Internet | 1 day ago |
|
Brisbane
|
Internet | 1 day ago |
|
Mangalore
|
Wi-fi | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Harrar Longberry (@HarrarLongberry) reported@ChristineMilne As long as he can blame Telstra on his wife not being able to contact him, the man is dark down drunk happy
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Andrew (@andrewrdn463) reported@Telstra All Tesltra customers need compensation for the outage - the phone bill for that month period needs to be waived and a payment of about $500 given, Vicki Brady is on $8 million a year!!!!!!!!!!!!!! CUSTOMERS SUFFERED A LOT WHILE SHE WAS PLEASURING HERSELF OVERSEAS.
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fanpengry🐧 (@peeeengry) reportedLooks like Neil really was behind the Telstra outage. He literally sealed off the network. And no, I’m not just trying to seal the seals because penguins happen to be seal food. What am I saying. #neiltheseal #telstra
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Tweet Treet (@TweetTreet) reported@tim_blee Regardless of the $20,000, you know all systems run on Telstra including eftpos, systems etc?? Your comment sounds rather dumb that you keep emphasising the phone not working
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DissentingSkeptic (@DissentingS) reported8 is a cult number com. But it's 17 in reverse ! more ****** psyop hoaxes ! Exiting their actors. They played silly games messing with minds shutting down Telstra for a day. People need to switch off from the asshats hoaxes. It's Venusians behind it. They are sick in the head.
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Sarisa sandy lindsay (@Sarisasand6rzp) reportedgang Thailand Australia business online my location data internet WiFi Optus Telstra’s Vodafone unknown network my location gang student be I Ning university NSW Vitoria Melbourne Australia
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Land of Stupidity (@StupidOzzies) reportedChinese Hackers are Trained in Australian Universities. If they wanted to Telstra would be down forever plus all other Communications in Australia. China dont need Missiles to wreck Australia. They have an Army of Hackers and there Submarines will rip up all undersea cables .
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Rob Ryan (@Berts_Folly) reported@winty1976 @blowingtom2 @Kerrynne_Liddle It's odds on that many Telstra executives face serious questions about the outage. People 'test driving' or other 000 emergency system indiscretions will inevitably attract scrutiny during this period.
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WestInsufficientia (@WInsufficientia) reported@Totally4yeah @PaulBongiorno Telstra is a PRIVATE CORPORATION not a govt institutuon. LNP with Hanson (Ind) in 1997.. partial sale & 2006 with PHON support.. FULL sale! That’s why it’s NOT a good idea to PRIVATISE VITAL INDUSTRIES (communications banks etc)! Labor STILL dealing with/fixing LNP/PHON MESS!
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peter kenny (@peterke60628957) reported@strangerous10 @BConn39 Nationalise Telstra again. We shouldnt have to put up with this ****.
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freedom86 (@controlreversal) reported@AllBiteNoBark88 Unless you are with Telstra and the ******* system doesn't work.
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David Marler (@Qldaah) reportedListen to me. Telstra CEO Vicky Brady losing her job might make you feel better but it won't help improve the system. I've seen this scenario play out multiple times throughout my ITC career. Someone else comes in & it's Snakes & Ladders. Listen to the technicians. #auspol
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Giordano Bruno (@hellenomania) reported@NetworkChuck Hi mate Australia just had its national network carrier Telstra go down because it lost time Sync. SOmething I know you would be interested in with server time sync videos in the past.
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Greg North (@GregNordo) reported@AngusTaylorMP Not only that, for every white person in Australia doing a job, there's 30 of them offshore doing a poor job (Telstra , all top 4 banks) that could be done with a hand full of school kids with better outcomes. What you gonna do about this?
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Lights On The Hill (@inandaway) reported@mackaysuzie “Brady said that for a 1100-kilometre cable connecting Syd, Melb, Canberra Telstra needed to issue: *3000 land access activity notices *1700 land access surveys *1100 construction certificate notices *171 cultural heritage and environmental surveys”
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Dane Trethowan (@grtdane) reported@RizviAbul Sale of Telstra wouldn't have made much difference, if its a software issue(may very well have been) then the problem remains wregardless of the owner. Perhaps what you mean is the Government should have held on to the networks the Telcos use.
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JM (@johnmartin_au) reportedOne software defect took down mobile calls, regional trains, freight and EFTPOS for a day. 333 welfare checks over failed Triple Zero calls. Telstra will fix its process, the harder question is national: how much of our critical infrastructure hangs on single points of failure? JM #Telstra
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William Hawk (@WilliamOneHawk) reported@SkyNewsAust Ah…yes…another load of Sky News drivel - as even the half-wit Senator Kerrynne Liddle has now apologised for posting a falsehood on social media attributing a death of an individual in South Australia to the Telstra outage.
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rob2511 (@KymRob25112) reported@BLUE04699289 @Ron__Jon8s Thanks...I think we are... My neighbour has a personal SOS ..it doesn't work when Telstra goes down...and the battery runs out searching. Meanwhile ABC interviews people inconvenienced at airports.
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Marina Stehle (@MarinaStehle) reportedRegarding @Telstra outage recently.... looks like were 'hacked' i think this is an insurance claim. So insurance detectives will make hackers cough up to reimburse those affected. If people wait until insurance case is processed, just put in your claims to telstra, and in due course you will be generously reimbursed by culprit hackers responsible after insurance company processes this case. I suspect Chinese government, so they have lots of money to reimburse everyone. @VictoriaPolice
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wisteria_bloom (@009Bloom) reported@SkyNewsAust Is it true the outrage was due to the technical side of Telstra being handed over to contractor companies in India, and the “Telstra” mangers who look after this area are also located in India!? There are very few Australians left to work on our own network here is Australia!
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DespairingIndividual (@BritIndividual) reported@Telstra My internet was offline for 12 days (unrelated to recent mobile outage). I was repeatedly told by the techs that I would receive a proper refund for the mussed time. You have now only offered $14 and your support chat keeps closing the chats!
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Sofia 😷 (@SofiasSnippets) reported@MikeCarlton01 @Telstra My service is still intermittent.
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Dan (@danbengol) reported@daz930 @TerenceMcCart14 Costs for the land from Council. The advertising revenue more than covers the network costs and is a profit centre for Telstra. Since suburban ones would be running at a loss, but under city/CBD highly profitable. Run mix of Telstra and 3rd party advertising.
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Narrative Faultlines (@BNWishere) reported@EVERALDATLARGE As ever, @australianlabor will hide behind "the responsible use of taxpayers' money" not to use targeted ownership to regain parts of Telstra. What happens there is another outage? Is it acceptable to just let people die? Don't think so.
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Jillberry Sunshine (@jillian_twigger) reported@daytona7th @tim_blee Lol yes good thinking, and we keep a ‘burner sim’ at our food truck in case Telstra goes down, but then sometimes it’s the actual till system that goes down ie ‘Square’ and then it’s ’offline payments’ which doesn’t work for tapping with phones anyway
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Question (@Philssay) reportedIf telstra can pay this woman Mullins every year . Then surely they can stress test their system to the point where they don't bring down the communications system across Australia .
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VersionNaught (@nathan_knows) reported@strangerous10 A lot of people forget the NBN was in part to shift the fixed broadband service monopoly from Telstra.
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Kmac (@check307) reportedBrady Telstra CEO a $6 mill annual salary last year. This is obscene and why we the consumer is experiencing increased costs for no service . Try and phone in a billing complain. These salaries are wrecking the Australian economy. Why shouldn’t the workers want higher wages . WHY
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Denise Difficult-Shrivell (@deniseshrivell) reportedThe Albanese Govt is clearly trying to shift full blame to Telstra for the outage - when it's actually both major parties who have set the regulatory frameworks which allows Telstra to operate #auspol