Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Brisbane, Perth, Arumpo, Melbourne, Gympie, Sydney, Adelaide, Darwin, Canberra, Hobart, Mangalore, Newcastle, Joondalup, Cook, and Tullah.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Wi-fi | 2 hours ago |
|
Perth
|
Phone | 6 hours ago |
|
Arumpo
|
Phone | 10 hours ago |
|
Melbourne
|
Internet | 1 day ago |
|
Melbourne
|
Phone | 1 day ago |
|
Gympie
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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BrownSquirrel (@BrownSquirrel) reported@Telstra But I don't want to so please help with this instead of trying to make me do something I dont want to do.
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Wal (@wally_waldo83) reported@FinancialReview This is classic regulatory free riding. Why would anyone pay Telstra prices or why would Telstra keep investing billions in regional coverage if customers can buy the cheapest network then use Telstra whenever theirs fails? Emergency roaming makes sense. Forcing the company that built the better network to subsidise competitors who didn’t is how you eventually end up with nobody investing in the better network.
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Ian Linklater (@IanLinklater5) reported@Telstra Reinstate my mobile phone service please . I have a business to run if that actually matters .
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Sassy Cass (@SassyCassAus) reported@lostonabikeOz @RoadknightThe My telstra phone copped it despite receiving pretty much zero anything else on the cellular network here. Odd.
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me (@Worthbeing) reportedTelstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!
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Kråke (@Kroke14) reported@TruthFairy131 @Qantas are using the smoke screen of AI adoption to make offshoring Australian jobs to India more palatable while trying to portray itself as an Australian company. This **** seems to accelerate whenever there is an incompetent female CEO at the helm, just look at @Telstra
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LJR (@Watchingbrief21) reported@Telstra @AnikaWells When customers have issues/questions requiring clarification regarding their Telstra plans (formerly owned by Aust Govt!) why are we still being sent to international call centres???
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Odhiambo Odondi (@OdondiCol) reportedNeed help @Telstra
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Ross Vallance (@ross_vallance) reported@blu_boys @Optus If you bank with commonwealth they have a deal with more. It uses the Telstra network, usually 25% off with an already well priced plan.
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Paradoxa (@Paradoxa18) reported@Telstra AI or human? There are known outages only restored the other day now out again Getting a credit for it so you know it's real Reported via outage page Monday night neighbour reported too Your reply facile & unhelpful
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Josh (@joshatticus) reported@mar790032894313 @JoshButler The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though
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GainsMax (@GainsMax168031) reportedThe rapidly advancing Starlink system should scare any Australian Telco. I hope the Telstra monopoly on the market gets broken up to the point that they're forced to lower prices. The service we get for Telstra, considering how much we pay is a joke. Any company that moves its operations overseas purely because labour is cheaper deserves to be outcompeted by companies that actually invest in local jobs, innovation, and customer service. If your entire business model relies on cutting wages instead of building a better product, don't be surprised when someone with better technology comes along and makes you irrelevant. Consumers shouldn't be expected to pay premium prices for declining service while executives celebrate another cost cutting exercise.
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Tim (@TimothyJ_23) reported@MattSmith_567 the worst era without doubt was the early 2000s - first there was Stadium Australia (now Accor) and Aussie Stadium (now Allianz) Then of course there was Telstra Stadium (also now Accor) and Telstra Dome (now Marvel)
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Kel So (@KelSoOz) reported@DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.
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Josh (@joshatticus) reported@Netherby1866 @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though
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It's A Hoax 🇦🇺 (@Itsahoax123) reported@KataKez Telstra can already spam everyone connected to cell tower without this ****. Think about the times when you have travelled somewhere and you get that text saying something like they are “doing work on this network over the next 5 days”
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Svyatoslav Pidgorny 🇺🇦🇦🇺 (@Slav636) reported@rpotter_9 Telstra time server downed part of Telstra network, but I can’t readily think of anything that will down all three. Except maybe the GPS.
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Ray (@rayethesis) reportedThis chart puts Starlink’s scale into perspective. At roughly $11.4B in annualized revenue, Starlink is already approaching the revenue scale of established telecom giants such as Singtel and sits in the same neighborhood as Telstra. That is remarkable considering Starlink is a relatively young satellite broadband network competing against companies that have spent decades building terrestrial infrastructure, spectrum portfolios, and massive subscriber bases. The important signal here is not just the absolute revenue, but how quickly Starlink has reached a level that takes traditional telecom companies decades to build. However, the comparison also exposes the problem. Telecom is a huge business, but it is not necessarily a high-growth business. Companies like China Mobile, Verizon, Deutsche Telekom, AT&T and NTT generate tens or even hundreds of billions in annual revenue, yet the market typically assigns them much lower growth expectations because connectivity eventually becomes a mature utility. Starlink has a better growth profile today because it is still penetrating underserved markets, adding capacity, expanding internationally, and converting new customers. But as the revenue base moves from $10B toward $20B, $30B and beyond, the question becomes whether Starlink can maintain venture-like growth rates while operating inside what is ultimately a telecom market. The bullish argument is that Starlink is not exactly a traditional telecom company. Its satellite constellation gives SpaceX a global distribution network that terrestrial operators struggle to replicate, particularly in rural areas, developing markets, maritime, aviation and other difficult-to-connect environments. There is also optionality around direct-to-device connectivity, enterprise services, government contracts and potentially other satellite applications. If those businesses become meaningful revenue streams, Starlink could evolve from simply being "satellite internet" into a broader space infrastructure platform. That would justify a much more aggressive valuation than simply capitalizing Starlink like another telecom operator. But this is where I think investors need to be careful with the SpaceX hype. A $11.4B revenue run-rate sounds enormous, but revenue alone does not determine the quality of the business. Starlink requires enormous capital expenditure to deploy and replenish satellites, ground infrastructure and user terminals, while bandwidth economics and competition will determine how much of that revenue eventually becomes free cash flow. The really interesting question is not whether Starlink can reach $20B or $30B in revenue. It is whether SpaceX can continue compounding revenue rapidly without Starlink becoming just another giant, capital-intensive telecom business. My take: SpaceX is incredibly cool, and Starlink reaching ~$11.4B of annual revenue is genuinely impressive. But if the main growth engine for the SpaceX story is ultimately just telecom, I'm much less excited. A bigger Starlink is great, but a bigger telecom company alone does not create an extraordinary valuation. The real upside comes if Starlink becomes the cash-flow engine that funds a much larger SpaceX ecosystem: launch, defense, direct-to-device, satellite infrastructure and eventually entirely new space-based businesses. Starlink is impressive but starlink alone is not enough. $SPCX
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ACCAN (@ACCAN_AU) reportedThat's a wrap on @Techingov_AU in Canberra. Two consumer takeaways: new tech must work for everyone, not just the average user and trust in government services must be informed by consumers and measurable, including traceability of AI agents. Also a sharp breakdown of the Telstra outage from Frank den Hartog (Uni of Canberra). #TechinGov
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Smokey Dawson (@farcanal53) reportedWhats wrong with our economic system is the unpenalised rank hypocrisy when Telstra declares a record profit, its CEO gets a $6 million payrise after the recent triple 0 outage that claimed lives.
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deirdre ritchie (@deirdreritchi10) reported@CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service
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Tim (@TimothyJ_23) reported@Telstra Nope just complete loss of 5G. I guess the venue is in East Perth so it's probably that. Any ETA on fix? Seems sporadic
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Uptimus (@UptimusApp) reportedAug 6, 2026 at 02:25 UTC: Uptimus is currently monitoring Telstra website stability. Community reports have returned to normal levels following recent fluctuations.
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'Dave Freer (@davefreersf) reported@RoadknightThe I got it. Telstra - **** service all week - but worked for this.
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afraid_au (@afraid_au) reportedAussie @tarkov players using iPrimus or Telstra as an ISP may be experiencing high ping to the Sydney server. No ETA on a fix at this time.
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Candour (@Candour100) reported@blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.
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Simon Cotter (@SimonCotter62) reported@goodfoodgal It was all about the money/share prices and to test our compliance. We passed with flying colours (most of us) We now add the national telstra emergency alert to QR codes, cameras etc and then all we need is a social score system. “ none shall buy or sell except with the mark”
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Paddy (@Dabatsau) reported@cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.
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ROBOFÈLLA (@AlexNz79) reported@BrentHodgson @TISM_Root Telstra offered an alternative 5G network to replace the aging copper network that mirrors system used overseas, with much higher speeds and reliability and the government decided to build there own assets, using leased Telstra floorspace & Paid Telstra to upgrade its exchanges.
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💎mia🎹🇦🇺 (@msamethyst) reported@Telstra is so useless. My call to japan was being cut off at 15 min when I have a call pack which lets me call unlimited. Everytime I log to chat with support. They said it’s my mobile phone issue. 4 months on I got annoyed and lodged a complaint with TIO.