Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (27%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Mangalore, Perth, Adelaide, Brisbane, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Wi-fi | 12 hours ago |
|
Melbourne
|
Internet | 15 hours ago |
|
Sydney
|
18 hours ago | |
|
Mangalore
|
Phone | 1 day ago |
|
Melbourne
|
Internet | 1 day ago |
|
Perth
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reportedUn-Australian @sarahinthesen8 a @Greens fail trying to sound intelligent in the Senate Telstra hearings. Sea Patrol comes to mind. Another long-term #Grifter #auspoI
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Drew Morphettville (@Goldenjocks) reported@Larryjamieson_ >ABC demands Telstra pay a jeet half of lost fare, claims a booking was confirmed from Tullamarine to Townsville approx. 30secs before outage
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John McWhinney (@john_mcwhinney) reportedThe Recent Telstra outage has proven Cash has its place when everything goes to **** !
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Jackie . (@Dempsey57Jackie) reportedI’m a Telstra customer. I got an email apologising for the outage. That’s fine with me. Commercial customers maybe not so much.
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coolbanana321 (@coolbanana321) reported@Telstra CEO of a entire company thinks she can just get away with a 'sorry, my bad'. Wheres the resignation, wheres the the accountability. A normal employee would've been fired over something like this.
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Teflo (@teflocarbon) reported@agroasx @Telstra Your point being? I never said Starlink won’t affect anyone. It will likely hurt rural broadband providers and established satellite companies such as Viasat. That is still very different from "eating Telstra’s business."
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wazza_gc (@WazzaGc) reported@CoaltrainHunter @AnikaWells She's trying to playoff negative public sentimate at Telstra by coming across as someone authoritarian. She doesn't know much, she did say just use wi-fi calling during the outage.
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twensor (@twensor) reported@FetchStep Haven't watched myself yet but have #Telstra actually conceded the Time Sync function -- upon which the entire national mobile network critically depends -- relies on a SINGLE decades old piece of electronics? Really? Hard to believe such incompetence (bad judgment) is possible.
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No Shenanigans 😉 (@evanste46409034) reported@strangerous10 The Optus CEO fell on her sword after their nationwide outage a couple of years ago. The Telstra head might go the same way. What were they thinking, laziness, or just penny-pinching.
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Lisa (@Lisa9Sophia) reportedTelstra are the Great and Powerful Oz in the Wizard of Oz, who when you pull away the curtain, is a conman Telstra just admitted to the Senate Inquiry to using the crowdsourced outage report website DownDetector when their system fails Does that make sense? So Telstra are a $54 BILLION company who rely on crowdfunding to protect Australia’s access to emergency services So people’s lives are at risk and they are urgently calling 000 while Telstra executives are checking DownDetector. The CEO is paid $7 million+ a year and this is the result. Telstra HQ:
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Helmut Brodesser (@hbrodesser) reported@JasonClareMP How about using unsubstantiated, incorrect Sinophobic fear mongering to distract from the real reason for the Telstra blackout, like you and Barnaby Joyce did with your moronic suggestion of a link between China’s rocket test and the Telstra blackout.
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Peter Leversha (@PeterLeversha) reported@merchant_s35416 @Bender_Aus Privatising telecom was the right thing to do. And selling off Telstra was an even better idea. Both were drains in the economy. Trying to get telecom to fix anything used to be a pain in the butt. Look at NBN, over priced garbage. There's nothing wrong with a user pays system. Why should people in Horsham pay for a road they don't use in Melbourne?
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Wilma Domjan (@wilma_domjan) reported@keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!
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Andrew (@andrewrdn463) reported@Telstra Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year.
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pesky paul (@BARGH3ST) reported@Telstra yeah man that apology isn't going to pay my internet and phone bill though, which you just raised Again. frankly ridiculous and that's not even to point out that the stupid service is down AGAIN today
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rob2511 (@KymRob25112) reportedWTF is this about? Is Telstra involved...
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C C (@CC68891975) reported@marquet_yvette Same here but things have been difficult, not running as per usual. I’ve had a few issues, there has been activity under my Health app which I never use. Got notifications and then couldn’t read the messages.I must say, Google were amazingly helpful. Telstra are working on it.
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Andrew (@andrewrdn463) reportedTelstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
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Andrew (@andrewrdn463) reported@Telstra Telstra asking customers to prove how they were affected by the outage is digusting. STOP IT VICKI BRADY - YOU ARE ON $8 MILLION A YEAR!!!!!!!
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Kentucky Colonel (@TigerTamer8) reported@hipstergeddon @Telstra Is there a scale for issues?
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꒰ঌ kira b 星绮丽 ໒꒱ (@k1rab0shi) reportedWow I love paying Telstra for 5G and then getting no signal at all at home
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Bardy Bigglesworth (@BardyBiggles) reported@VibewireCentral Great to see the reasons why @Telstra network failed. More money to shareholders other than into the network. #auspol
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Andrew (@andrewrdn463) reported@Telstra Telstra asking customers to prove how they were affected by the outage is digusting. STOP IT VICKI BRADY - YOU ARE ON $8 MILLION A YEAR!!!!!!!
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Max Fowler (@DrMaxamillions) reported@__free_news__ WTF is the green's doing asking questions to telstra?. Hanson can hardly talk or make sense of what she is being told.
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Aussie Mick 777 (@AusMickDundee) reported🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺 Telstra data intermittent outages.. Telstra Really A Secure Network As they Say..? Prove it. Being Threatened or Hacked. This been going on for a long time now Years in Fact.. Makes Consumers wonder if it's All Fixed And Secure in their Network Infrastructure...
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katie 🍞 (@katiebecker16) reported@Kate3015 @Oz_Mocker Albanese also says that he and Telstra orchestrated the outage to help 16s stay off social media
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TassieDevyl (@TasDevyl) reported@geerlingguy Bloody hell they were so focussed on profit they didn't bother upgrading their timeservers? Let's hear it for John Howard who decided to privatise Telstra to help cover up his Govt's. own dismal financial track record.
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William Evans (@will_evans_qld) reported@maximumwelfare You can just write or do whatever you want it’s not like anyone gives a **** these days. Nobody cares about their job, whether that be at Telstra or someone that’s supposed to regulate them.
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KeirAndo 🇦🇺 🏴 (@KeirAndo) reported@LeeRespecter Imagine if she held Ministers to the same standards. I mean Telstra had an outage for an hour or two for the first time in a decade or two. What public service functions that well
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C C (@CC68891975) reported@marquet_yvette Oh no! Watch your passwords, in your notes? Or easy to guess passwords? i set up passkeys to avoid using passwords, you register your fingerprint (passkey) harder to copy. All this happened around the Telstra outage. Telstra and Google acs were affected for me.