Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (56%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Arumpo, Melbourne, Sydney, Brisbane, Perth, Adelaide, Newcastle, Cook, Tullah, Mangalore, Dubbo, Wollongong, Bathurst, Hobart, and Launceston.

City	Problem Type	Report Time
Arumpo	Phone	28 minutes ago
Sydney	Phone	2 hours ago
Brisbane	Phone	2 hours ago
Perth	Phone	2 hours ago
Adelaide	Phone	3 hours ago
Sydney	Internet	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ▪️▫️DAVID▪️▫️ (@turtlemagpies) reported 2 minutes ago

  @Telstra What a disgrace that each Telstra customer has to individually apply for compensation for the outages last week. Really shows what you think of your customers. Just provide free data like Optus did you scabs. Pathetic 😡 #telstra #telstraoutage

• 
  ***** Fitch (@FannyFitch) reported 3 minutes ago

  @blakandblack yep, they use lazy, lazy scapegoating. here and now example : while tech experts trace the Telstra outage to internal hardware and software issues, Barnaby baselessly blames China for foreign interference. Cheap scapegoating, dog whistling their base, rather than real solutions.

• 
  BazzaCC (@bazzacc2) reported 4 minutes ago

  Telstra: it was a software issue..... The rest of Australia: It's your software & you manage ********* 🤔🤔😡😡😡😡😡😡😡

• 
  Subhashree Sahoo (@Subhashree50520) reported 6 minutes ago

  @australian @LinkedIn This is 2026 & I wonder if ur Telstra business is still using some BPO female mid management rep from IND to attack my MSFT things in 2026? What relations n issues do Telstra business has with my achievements? Its years I aint answerable. B.E. I am from 1st job onwards.

• 
  Oz Owl (@Ispeek4me) reported 9 minutes ago

  @Bigly20 @Caitlen2310 The Guardian asks why hasn't the government acted on regulations since the Optus outage last year? I ask what did the Coalition do about regulations after the Telstra outages in 2016 & 2018? What private discussions and/or guarantees did they obtain from Telstra after those events? In 2018 Triple Zero calls dropped out across 5 states for 10 hours. If it were so simple why didn't the Coalition insist on Telstra installing back up systems? Maybe we need a Royal Commission (joke).

• 
  GEORGE_7 ♊️ 🔥🇦🇺👅👅🇦🇺 🔥 ♊️ (@georgiedons) reported 9 minutes ago

  @Telstra I want a months free service ***** !

• 
  ChickenGo 🇦🇺🇹🇼 (@ChickenGoFarm) reported 12 minutes ago

  @SkyNewsAust When Telstra failed to deliver reliable service, Jason Clare MP @JasonClareMP, the Albanese Labor Government's Minister for Education, said: "People could have died." But when @AlboMP broke his campaign promise, Jim Chalmers, the Albanese Labor Government's Treasurer, said: "People will get through it." ******* shameless.

• 
  Jack Kerouac (@NealCassady64) reported 15 minutes ago

  @Telstra Pay a fine ! Or have the emergency taken off you .

• 
  Just❤️Oz 🇦🇺 (@EdSaint61) reported 18 minutes ago

  Doesn’t seen to be the same outrage with Telstra outage than Optus 🤔

• 
  M (@MlsMichael) reported 18 minutes ago

  @curious_paul @KatyKray73 the stupid **** is a Labor voter its an Albo **** sucker The **** actually believes like a typical dumb ******* Labor voter that the Telstra outage is not a government governance fail The stupid **** blames share holders. Its a ******* imbecile

• 
  Matthew Oliver (@Mattyo2011) reported 25 minutes ago

  @realTomHamilton @Telstra **** it. I’ll just send a reply saying paid and see if that works

• 
  Trina 🇦🇺 (@Katrena_Peace26) reported 26 minutes ago

  @CaptKylePatriot @7eleven @Jaxxrad With all Telstra disruptions Down Under, I hope this means Starlink is taking over our telecommunications 🙏🙏🙏🙏🙏

• 
  chromed_ego (@chromed_ego) reported 28 minutes ago

  @ausgov now you can blame India for Telstra outage

• 
  Ferdie Khnopff (@FKhnopff) reported 29 minutes ago

  @Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?

• 
  peter kenny (@peterke60628957) reported 29 minutes ago

  @strangerous10 @BConn39 Nationalise Telstra again. We shouldnt have to put up with this ****.

• 
  Rick Rundell-Gordon (@rick_rundell) reported 33 minutes ago

  @JacintaAllanMP @narendramodi There you are! Update on trip from Swan Hill to Bendigo, 8 by 40km signs #potholes. Also trains still not on the track! Also can you ask @Telstra to fix connectivity! 1 bar to SOS for 12months

• 
  gh0st (@ghostlead247) reported 37 minutes ago

  @Telstra ***** was on vacation during the outage 😡

• 
  Autistic Frogler (@AutisticFrogler) reported 40 minutes ago

  @Telstra >Outsources entire workforce to India >Create national outages >Support staff entirely based in India >Scammers also based in India Telstra: "Sorry lmao"

• 
  Greg greenwood (@Greggreenwood17) reported 44 minutes ago

  It amazes me the hypocrisy of the LNP & their shills. I remember when they sold Telstra off, all the crap Costello went on about taxpayers paying for towers. Now all I here is rural communities whinging & demanding Labor stump up billions to build towers everywhere!

• 
  Roger D (@DodsonRoger) reported 46 minutes ago

  @central01000011 Never had much luck with Voda in Australia. Fiji there great 👍 Haven’t had a good time with Telstra/Boost this week. Bring back CDMA.

• 
  Richard (@dickster1907) reported 47 minutes ago

  @dean_dene @PaulBongiorno @DrJulieAH Yes because the Prime Minister is running the Telstra network. FFS. These LNP idiots are truly idiots.

• 
  Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported 50 minutes ago

  @skyeliner The Telstra fail over dodgey time clocks, sounds a lot like the Y2K bug, (that failed to turn up) 26 years too late.

• 
  🪩❤️‍🔥🧡 (melbourne n3) (@antihero180224) reported 51 minutes ago

  brutal mercury retrograde. so far: 2x appliances in my family broke, random logins not working, telstra outage, trains not running, got served raw chicken

• 
  Harrar Longberry (@HarrarLongberry) reported 52 minutes ago

  @ChristineMilne As long as he can blame Telstra on his wife not being able to contact him, the man is dark down drunk happy

• 
  AusPat🇦🇺🦘 (@Aussie_Patriot1) reported 54 minutes ago

  @BilsonhBilson @AnthonyPHoran Government haven't got a good track record of running anything which is why we have record cost of living, energy marked it a mess, housing a mess, immigration a mess as we don't have the infrastructure to support it. Giving the CBA and Telstra to the government also, no thanks

• 
  Andrew (@andrewrdn463) reported 54 minutes ago

  @greek_herald All Telstra customers need compensation for the outage - the phone bill for that month period needs to be waived and a payment of about $500 given, Vicki Brady is on $8 million a year!!!!!!!!!!!!!! CUSTOMERS SUFFERED A LOT WHILE SHE WAS PLEASURING HERSELF OVERSEAS.

• 
  Mr.MojoRisn (@Totally4yeah) reported 58 minutes ago

  @WInsufficientia Telstra may be a private corp, but Albanese’s Labor government literally contracts Telstra to run Triple Zero — the federal emergency call service. That’s why ACMA and the Triple Zero Custodian are investigating right now, and why Labor can hit them with up to $30 million in fines. Your history lesson is sloppy: partial sales started under Hawke/Keating Labor, final tranches under Howard. But that was 20 years ago. Albanese has been “fixing the LNP/PHON mess” since 2022 — and the result under his watch is a software bug that wiped out 600+ Triple Zero calls, stopped trains, triggered hundreds of welfare checks, and may have killed someone. Blaming 1997–2006 ghosts while your government fails to enforce basic oversight on critical infrastructure today is pure deflection. Stop whitewashing another Labor failure, puppet.

• 
  ClayChucky (@claychuckyclay) reported 59 minutes ago

  @Telstra Force them to allow roaming when they fail or dont give a service. #auspol

• 
  Richard (@sir_richard) reported 59 minutes ago

  @9NewsMelb @ollie_haig people blame telstra. If a customer wants a redundant secondary connection they simply ask and pay for it The real question is why VLine had nothing when a outages shuts everything. I hear Vline turned it off a few years ago. Save money no doubt. Its NOT a telco issue.

• 
  John (@DJNMelbvic) reported 1 hour ago

  @footyindustryAU Telstra is the major sponsor of rugby league. What is it doing to help junior league clubs??