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Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 1% TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Queenscliff, Melbourne, Brisbane, Maitland, Penola, Hobart, Matakana, Gold Coast, Townsville, Kurrara, Perth, Canberra, and Quinns Rocks.

CityProblem TypeReport Time
Sydney Internet 1 hour ago
Sydney Internet 4 hours ago
Adelaide Total Blackout 19 hours ago
Adelaide Internet 1 day ago
Queenscliff Phone 1 day ago
Melbourne Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ashkatex
    Ash (@ashkatex) reported

    Telstra plan increasing again even though the service is worse than when I first joined up with that plan.

  • loftwah
    Loftwah (@loftwah) reported

    We pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra

  • TheGrassmanVT
    TheGrassman (@TheGrassmanVT) reported

    @Telstra For many moons my internet connectivity has been of an unstable condition, the mighty 5G network cutting out frequently which proves to be troublesome, especially during my prospects of entertaining an online audience.

  • LindsaySarisa
    Sarisa sandy Lindsay (@LindsaySarisa) reported

    0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW

  • MovedOnNotice
    SèánoSerious (@MovedOnNotice) reported

    @kayosports The telstra and Qantas of the streaming world. Can't wait to figure out a way to never give you a cent again

  • ayyyitspete
    LifeWithBeard™ (@ayyyitspete) reported

    @mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.

  • DaveONewcastle
    David J O'Brien 🌏💧 (@DaveONewcastle) reported

    @rooboy_18 @Telstra @BelongAU Nice- Inflationary effect, cost of living incr' + them charging more for decreasing standards of service provision, sure makes #Telstra look like greedy, divisive, heavy hitting #CorporateVultures.

  • karlos_hagen
    Karlos (@karlos_hagen) reported

    @electricfuture5 @Telstra I’ve been with everyday mobile (Woolies) for a few years. Cheap, Telstra network and nill issues. I can swing you a referral code if you need

  • Karl_Pharks
    Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported

    @MarcScottEmery @happyjas When big corporates (like Telstra) outsourced their call centres to India, two things happened immediately. 1) The customer records databases were stolen, and 2) Scam call centres opened up, calling all the customers and attempting to scam them. The big corporates were never held accountable, but they directly caused the Indian scammer tsunami that hit Australia.

  • Freo_Dale
    Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported

    @mrthill80 @Telstra Went with Woolworths, Telstra network and half the price.

  • ovrdosedeluzion
    zero🦭 (@ovrdosedeluzion) reported

    i hate telsyra i hate telstra i hate telstra i hate telstra i just wanna watch ******* youtube **** you

  • PaulClausen
    Paul Clausen (@PaulClausen) reported

    @sinkas2 @Telstra Tried aldi? It’s Telstra network

  • electricfuture5
    Electric Future (@electricfuture5) reported

    @Jays200 @Telstra @boostmobile Never enjoyed resellers. The coverage isn’t the same and limited speeds ..

  • jacksonto888
    Jackson To (@jacksonto888) reported

    @EFTM “Good time to bury bad news moment” kind of timing. Does it mean Telstra didn’t have the money before to improve services in prior years due to technology changes?

  • oohaah_67
    Steph McG (@oohaah_67) reported

    @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

  • Jaccal68
    💧Jac 🗝🇵🇸 (@Jaccal68) reported

    @westonnights You ain’t seen nothin yet Current Business Context (2025–2026) Telstra is currently executing its "Connected Future 30" strategy, which emphasizes building a self-optimising "Autonomous Network". The company frequently uses AICC forums to stay connected with Israeli high-tech developments that can support these infrastructure goals.” AICC being the Australia-Israel Chamber of Commerce

  • jacksondavis316
    Jackson (@jacksondavis316) reported

    @talyasalem Valid haha. The Telstra whistling one when you're getting belted is the worst too

  • bludgeonParagon
    Man With A Stick (@bludgeonParagon) reported

    @ashleycanttweet Social media truly signal boosts the most negative people these days because I remember back when I was playing a ton of Horizon 3, and as an Australian I don't recall people online ever being so miserable. I was just marvelling at the wheelie bins and Telstra phone booths lmao

  • bamberee
    bamberee/Bree (@bamberee) reported

    @BrianJArbuckle Thank you.: I didn’t realise other companies use the Telstra network until this week. Time for me to start shopping around I think.

  • Joel_0437
    joel0437 (@Joel_0437) reported

    @boomerangmadi @metrotrains Cellular DAS for Telstra, Optus and Vodafone to provide cellular on all 3, it also hosts the train signalling GSM-R 1800 network too.

  • bnkn62
    noni (@bnkn62) reported

    why did my telstra plan go up another $4 💀 I'm downgrading **** this

  • MarkoMatvikov
    Marko Matvikov (@MarkoMatvikov) reported

    @OTheChad Telstra is about as bad a company as I’ve ever had the displeasure of dealing with. All care, no responsibility.

  • TripTrav1985
    Trek Trav (@TripTrav1985) reported

    @Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.

  • its_me_mel_xx
    Mel (@its_me_mel_xx) reported

    I'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬

  • Bron91856683607
    Bron (@Bron91856683607) reported

    Telstra mobile network a peodafile protecting network WHO even cut off emergency calls to victims mobile phones and that was happening from the 90s and I can provide evidence in court that Telstra disconnected emergency calls to victims of intellectual property thefts where

  • danielppotts
    Daniel Potts (@danielppotts) reported

    Why is @Telstra roaming on AT&T so **** in Silicon Valley? It's been like this for years. They used to be the global king of roaming. Time for an esim.

  • met_oshi
    MetOshi (@met_oshi) reported

    @RealMetroLounge @WindsorDebs You should take one look at what Telstra did to both the cellular network and our internet infrastructure. Telstra were still offering capped data when other companies had unlimited; Telstra denied uncapped data could exist

  • StandMeOver
    There’s Only One Jezza (@StandMeOver) reported

    @herecomessuper And don’t forget the useless **** is the one who gave us NBN. That basically created another government run Telstra. For a technology that was never required.

  • electricfuture5
    Electric Future (@electricfuture5) reported

    @karlos_hagen @Telstra 5G network access. Download speeds are capped at 150Mbps on 4G and 5G - Unfortunately they don't get the same access as resellers, data is deprioritised

  • AssExtranious
    Extranious A (VIC/Tim) (@AssExtranious) reported

    @gilmie76 @Telstra @MarkAClarkson Or threatening you with a $200 fine for not returning your modem after your house burned down.