Telstra service status: outage reports and connection issues
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (54%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Nowra, Brisbane, Sydney, Melbourne, Adelaide, Perth, Bunbury, Gold Coast, Wasleys, Townsville, Canberra, Geelong, Arumpo, Gympie, and Darwin.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Phone | 4 days ago |
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Internet | 5 days ago |
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Phone | 6 days ago |
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Atton (@itsatton) reported**** Telstra man
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Kai (@kai_h) reported@no1historychick Telstra are never going to move you to a new plan unless you ask, especially when the newer plans are cheaper and have more data.
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yash (@pipefoundation) reported📰 NEWS: Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage. Telco board cuts senior executive bonuses by total $1.3m after tech fail that affected millions Follow our Australia news live blog for latest updates Get our. Source: The Guardian World.
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Johnny (@JohnnyLydon) reportedIt’s $250k for 27 years as an mp including 7 years as deputy premier and premier less than half the increase of the Telstra CEO’s $6m annual pay packet. You and the idiot Murphy should just get stuffed.
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Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reportedThis happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+
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Texanus Giganticus (@couchsecurity) reported@Irideia @innovationcncl Cyrus One, Cyxtera, Telstra, Navisite, Databank, Equinix, you will routinely find customers on site visiting their cages. You show ID, you get a biometric scan, you get escorted to your cage, they hand you your key, you go do what you need to do. And this is not one or two racks, it might be 3,000 square feet of floor space just for your estate, with another cage for your standby equipment. And you're not the only customer there. for certain things you can put in a remote hands ticket and have one of the DC technicians do a bunch of tasks for a fee. For certain things this is expensive, so you send your own staff. And that doesn't even take into consideration people leasing hardware, who are still allowed to go on site and do maintenance. I've been in DC's everywhere on the planet save continental East Asia and Antarctica. Your limited experience is not reflective of reality. You may think AWS and GCP are the only DCs in existence, but that's your own ignorance. If you think companies like cloudflare own the physical plant you have a lot of **** to learn. wind your ******* neck in.
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©GSG▪︎𝒫𝑒𝓉𝑒𝓇🛸Gamer TLC🔌🚫🎮🔜Starting 2028 (@GAMESweetG) reportedUnfortunately I wasn't able to stream tonight. My Telstra internet connection upload speed was terrible. It was very good for the past several months my mobile broadband connection was. Nearly 30mb per sec upload speed. But now it's down to the crawl 12mb. Not happy with my ISP.
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Lyn (@lyng62) reportedRing ring (random mobile number) “Hello is that Lynette? It’s Steven from Telstra to discuss your internet connection” Me: “Well that’s bullshit Steven, I’m not with Telstra. Take your scam and **** off arsehole” Was gone very fast. Bunch of c**nts.
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NewsTongue (@NewsTongueX) reported🔴 Telstra CEO gets $700k raise to $6.8m despite nationwide outage Telstra CEO Vicki Brady received $6.8m for the year ending June, a $700,000 increase from $6.1m the prior year. The board cut her bonus by 20% ($607,000) over the July outage that disrupted almost half of all calls and data sessions across the network. • Over 30,000 customers claimed compensation; nearly $1m paid out to date • Board cut bonuses for other senior executives by 10–20%, reducing combined pay by $1.3m • Net profit rose to $2.4bn; mobile revenue up $300m to $11.3bn • Workforce fell by 1,219 to 29,334; share price dropped from $5 to $4.875
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steve hearne (@stevehearne7) reported@DHughesy Howard and Costello sold telstra and our gold reserves at rock bottom prices, that is how they started the future fund, you brainless **** ****.
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Lombok (@Phildecynic) reportedTelstra chief executive Vicki Brady took home $6.8 million last year – an 11 per cent increase, despite a fall in revenue at Australia’s largest telecommunications company in the year leading up to its disastrous nationwide outage last month. (AFR)
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Steven Fogg (@Stevefogg) reported@Lyall_Mercer @Telstra I left them and went to @Aussie_BB they've been good and all local australian support
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Uptimus (@UptimusApp) reportedAug 06, 2026 at 01:45 UTC: Uptimus is currently monitoring Telstra stability. Reports have returned to normal levels, and we are verifying system performance before resolving.
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Jumbarrawa (@jumbarrawa) reportedBut you get a whoops when your service goes down. You ever order a pizza and the shop takes a slice out and says can't help it? That's what Telstra is. And look at the profits in a cost-of-living crisis, ay. Whose cost of living ?? When do we adjust the books ay ?? @Telstra been with you lot for over 10 years at my address... not once have you even given me a router upgrade or checked if I'm on the best plan... where's your loyalty, ay ?? Winding down my credits and won't be coming back for dam sure. I'll learn Korean first and enjoy it more. 감사합니다
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GayCarBoys (@GayCarBoys) reported@ShiannonC did i ever tell you about the time in telstra i got asked if i would have any problem working for a woman boss? that hateful place was rotten to the core
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Krutopimages (@JOHNKRUTOP) reportedTelstra - what a waste of time…how can a service provider send out this month bill $20 more than Last month? From $129 to $149…what will it be for the Next month? Our streaming is constantly fluctuating I spent 2 hrs speaking to a rep. Overseas to get my modem working- Now ?
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▘▖▘▖▖▘▌▘▖▌▖ 🏳️⚧️ (@EveAffini) reported@bee_fumo got the same notice with my router lmao. but it sucks because for *some* ungodly reason, port 443 is reserved and like, I ******* NEED THAT. so **** dodo. buying myself a ****** telstra smart modem to jailbreak. thanks cex lmao (sorry rant over)
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.𖥔 Si 🇿🇼 (@euphoriacdbaby) reportedif you’re considering a mobile/internet service provider, stay away from @Telstra. their customer service is the worst i’ve experienced anywhere and the service itself is ****. Does anyone know how to get out of a plan without buying out? I’ve actually had enough.
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cello (@cello721490) reported@ChrisMinnsMP You seriously think Telstra CEO get 6.8 million A year **** OFF!!!
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Paradoxa (@Paradoxa18) reported@Telstra AI or human? There are known outages only restored the other day now out again Getting a credit for it so you know it's real Reported via outage page Monday night neighbour reported too Your reply facile & unhelpful
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Hung Long 🇱🇧🇵🇸🇮🇶🪃 (@Elmer_Hauser) reportedRealistically, Trembath should finish 3rd in the Telstra Rising Star after Jagga and Dean, even just for consistency's sake. Wilma Durrsma's last 6 weeks has been utter garbage #AFLNorthCats
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Di Downunder (@DFactualists) reportedF'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!
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Pete Rule (@PeterRule841618) reported@TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings
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Ben 🇺🇦🇦🇺🚴 (@thecattery) reported@22thinkinggirl Gabby Gabby Who was in a massive WhatsApp exchange with Anthony Carbines who I was sitting near at the footy ~2 months ago, I thought wtf is this about. Was the week of the Telstra V/Line outage.
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Humanitarianella (@BecauseImElle) reportedGo digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.
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❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported@howardw46 @Telstra Oh right, sorry. Well the blackspots exist driving all along the highway and it’s clearly no easy fix.
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mike (@mikeshome2000) reportedJust left the Telstra shop and there colours are orange, obviously they now support PHON
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Andrea J (@AndreaJ_Oz) reported@Telstra not sure if Boost is still under your remit, but connectivity issues as punishment for not setting up auto-recharge is not a good look.
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❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported@howardw46 @Telstra You can’t just be stopping all the time at every pissant station. The service stops enough at key stations and mostly stops at nearly all.
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Lyall Mercer (@Lyall_Mercer) reported@Telstra Four frustrating weeks of call centres, troubleshooting, refusing to elevate us to managers, cancelling technicians. Four weeks of no home internet, losing money and being given the run around. It’s not hard. Is @Telstra the worst company in Aust for customer service? Still not fixed.