Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Sydney, Brisbane, Melbourne, Adelaide, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Internet | 4 hours ago |
|
Sydney
|
Phone | 2 days ago |
|
Brisbane
|
Internet | 2 days ago |
|
Melbourne
|
Internet | 3 days ago |
|
Sydney
|
Phone | 3 days ago |
|
Melbourne
|
Phone | 3 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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John Young (@JohnYoung146083) reported@ReutersTech Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Robyn Tan (@robyntan) reportedSo Telstra only had one GPS "card" for the whole Australian telecommunications network? Total incompetence. Heads must roll and compensation to all #telstra customers.
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Max Fowler (@DrMaxamillions) reported@__free_news__ WTF is the green's doing asking questions to telstra?. Hanson can hardly talk or make sense of what she is being told.
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Matt Barrie (@matt_barrie) reported@breakfast_dogs bit like how telstra went down after fiji defence pact
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Lisa (@Lisa9Sophia) reportedTelstra are the Great and Powerful Oz in the Wizard of Oz, who when you pull away the curtain, is a conman Telstra just admitted to using the crowdsourced outage report website DownDetector when their system fails Does that make sense? So Telstra are a $54 BILLION company who rely on crowdfunding to protect Australians access to emergency services So people’s lives are at risk and they are urgently calling 000 while Telstra executives are checking DownDetector. The CEO is paid $7 million+ a year and this is the result. Telstra HQ:
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KezM (@KezSniper) reported@Telstra Seriously? What a joke, I’ve has **** service ever since.
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Napoleon Bonaparte (@Napoleon__Bon) reportedBREAKING: Telstra is looking to Starlink as a backup solution for emergency communications. • Following its nationwide outage, Telstra says Starlink satellite messaging could help people in areas without mobile coverage. • Users would be able to text a friend or family member via Starlink, who could then call Australia's Triple Zero emergency service on their behalf. • Direct texting to Triple Zero is not yet available. Starlink is becoming an increasingly important part of emergency connectivity in Australia.
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Hector Savage (@King_Hipp0) reported@danderfield Telstra Dome first? I can't remember, I keep calling it Etihad or Docklands though, have never called it Marvel Stadium
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John Young (@JohnYoung146083) reported@SkyNewsAust Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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DissentingSkeptic (@DissentingS) reportedWe were shown how the NSA have packet capture devices on all fibre network pipe routers. Telstra use one also to mass scoop traffic. For later decryption with Quantum computers they already have. Mobile is remotely hackable by design ! CIA tech for subliminal mind control.
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Lisa (@Lisa9Sophia) reportedTelstra are the Great and Powerful Oz in the Wizard of Oz, who when you pull away the curtain, is a conman Telstra just admitted to the Senate Inquiry to using the crowdsourced outage report website DownDetector when their system fails Does that make sense? So Telstra are a $54 BILLION company who rely on crowdfunding to protect Australia’s access to emergency services So people’s lives are at risk and they are urgently calling 000 while Telstra executives are checking DownDetector. The CEO is paid $7 million+ a year and this is the result. Telstra HQ:
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Casus Belli 🇦🇺🇦🇺 (@PHILIPDOWLING4) reportedHow many other single points of failure does the Telstra network have ? How long since Telstra
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Mike Lifts (@mikeoniron) reported@Telstra offered to upgrade my Internet. Apparently 5x the speed. Same cost. Same plan. Sounded like a good deal so I said yes. After about 5 pointless and painful discussions I shut down the process. I’m going to @Starlink with my 5G phones service for back up. They make it easy.
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Red Rivers (@RedRivers994225) reported@AussieVal10 This is easy...I'm on Telstra. In a rural area so the phone doesn't work most of the time except when Telstra messages me to say my data ran out...after only renewing 2 days earlier...so mostly no internet on the phone most of the time either...even though i only use it to listen to pod casts from "conspiracy theorists" ...so i have just started switching it off most of the time anyway ..I highly recommend...Telstra service regionally...overpriced and mostly doesn't work except to "SEND" data ..of course...which i think is what i'm paying for....them to spy on me...LMAO
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Fran McInerney (@franmac44) reported@JonesHowDareYou Took me a while to log in & post this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳
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I fix ****. its what i do ! (@HoolyMcg) reported@BrowntownBrew @Batman2242 We gave up on Telstra years ago Were one of the first in our area to take up starlink. It’s now quite slow because everyone else has done the same
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BrownSquirrel (@BrownSquirrel) reported@telstra Since I havent had an answer back from you yet I will ask again. Why am I "blocked from making an o/seas call because I am on a prepaid plan"? Since when? More so since your prices are going up YET AGAIN why am I being charged more for less service?
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Cdbrown (@BrowntownBrew) reported@CrySlyFly @ialihasaan @Batman2242 Telstra didn't want to bid as Sol Trulijio hated Labor. They ended up not putting in a valid proposal. The other bidders weren't able to provide bids with sufficient financial support.
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Gizmo (@Gizmologist_) reported@folaoftech @Telstra How a single NTP rack server brings down an entire network.
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Neurospicy Life (@NeurospicyLife3) reported@WandaNightOwl Ouch on the journey time! I feel you though, they’re great until they’re not. Hope you didn’t get stuck with the Telstra outage last week too 😬
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Shanti Beach (@shantibeach888) reported@Starlink I have to get out of a telstra contract that is not what they told me coverage is crap at times
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Andrew (@andrewrdn463) reportedSACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears
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System Failure (@AlienSpoons) reported@NRL Telstra has ongoing glitches with it mobile data network and nobody gives a ****! Yeah! Possibly the phone network too but nobody answers calls these days.
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C C (@CC68891975) reported@marquet_yvette Same here but things have been difficult, not running as per usual. I’ve had a few issues, there has been activity under my Health app which I never use. Got notifications and then couldn’t read the messages.I must say, Google were amazingly helpful. Telstra are working on it.
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Charly Leetham (@charlyjl) reported@FranMooMoo This is clearly far more important than the Telstra network being down for hours. Or anything else that might improve Australia.
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Sport Nut (@SportNut007) reported@mikeoniron @Telstra @Starlink Telstra sucks. They connected my internet at my OLD address but still charged my new address I didn’t have anything with them but mobile ph at old address
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John McWhinney (@john_mcwhinney) reported@crankyanni You do understand a network the size of Australia cannot simply be turned off and rebooted ! The complexity of so many outdated and incompatible software programs interacting is very problematic ! What happened with telstra will happen again ! The whole system needs a rebuild !
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Christian (@truechristianh) reported@realRick_AUS Don’t hold your breath! The aus government will reprivatise Telstra and ban Starlink before that happens. We’ll get higher prices and a shitter service!
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jackie ♡ (@mouldygirl06) reported**** telstra for making ****** modems
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Aussie Mick 777 (@AusMickDundee) reportedTelstra also Charge the most for just a average amount of data...Than Any of the Telco Companies... Telstra is the Most Expensive. And at Slow download Speeds.. Turn this into a I hate Telstra thread I don't care..you can voice your dissgruntlements here..