Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (57%)
- Internet (27%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Melbourne, Adelaide, Arumpo, Brisbane, Perth, Newcastle, Cook, Tullah, Mangalore, Dubbo, Wollongong, Bathurst, Hobart, and Launceston.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 9 hours ago |
|
Sydney
|
9 hours ago | |
|
Sydney
|
Phone | 12 hours ago |
|
Melbourne
|
Phone | 12 hours ago |
|
Adelaide
|
Phone | 1 day ago |
|
Sydney
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Justin (@Justin065241190) reported@Telstra Your network up time is commendable. All the experts here in the comments don’t understand the complexity and that sometimes mistakes happen.
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Sean Nicoara (@snicoara) reported@Telstra Why not tell the whole truth though? You failed to update or replace hardware that was providing ntp to your network for years past eol and your network died because of it. That's just sheer negligence.
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alunsays (@alunsays) reportedHey @Telstra you sent me a long winded “sorry we let you down” message from your noreply@telstra email. So guessing you’re not that sorry, just ticking a box?
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Bo Merchant 🇦🇺 (@BoMerchant1) reported@Telstra If you’re going to raise the price of 5g home internet have the decency to change to unlimited data. You owe people that especially after the outage that happened.
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wild (@wild68223259) reportedIt was all the go in the 1980s to make up for the inflation created by the Vietnam War and the abrupt increase in oil prices. That’s when we got the economic rationalists - tax cuts for the rich, razor gangs for everyone else. Welfare and public service cuts, deregulation of banks and privatisation. Back story is interesting - same folks at work behind the scenes. Yes, GDP went up, but wealth only flowed to the top end. At least Labor under pressure, only semi privatised Telstra and retained controlling shares. Qantas was different. Comm Bank should have at least mostly stayed public -my Mum only had a chance at getting a house because of it, but if we add in subsidies and failures, it has largely cost taxpayers far more and not just financially.
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Kara Corruption (@KaraCorruption) reported@Telstra What if, as CEO, you took responsibility and stepped down?
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pesky paul (@BARGH3ST) reported@Telstra yeah man that apology isn't going to pay my internet and phone bill though, which you just raised Again. frankly ridiculous and that's not even to point out that the stupid service is down AGAIN today
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Buchanan27 (@Buchanan272) reported@madwixxy Shes a very stupid woman. No thought of other peoples needs. She was probably trying to get damaging evidence against Telstra
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Felixus (@CrankyFelix) reported@Telstra weak as piss apology. Just wipe your fees for 1 month and no one will cafe. Such a bad corporate actor
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Andrew (@andrewrdn463) reported@Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
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Sarisa sandy lindsay (@Sarisasand6rzp) reportedgang Thailand Australia business online my location data internet WiFi Optus Telstra’s Vodafone unknown network my location gang student be I Ning university NSW Vitoria Melbourne Australia
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Cool McCool (@MisterSpock8888) reported@Telstra 2/6 Paragraph 1 1. Shud summarise. We stuffed up, know why, implementing things to lower risk, we want to hear from you" 2. "We let you down” soft vs we failed to provide service you paid for. Common corp apol formula. Sounds accountable w/out creating broader admission.
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Gavin McKenzie (@gav_mck) reportedDoes it work during a nationwide Telstra outage, asking for all travellers...
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peter kenny (@peterke60628957) reported@strangerous10 @BConn39 Nationalise Telstra again. We shouldnt have to put up with this ****.
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g Sullivan (@GGandjmobile) reported@JohnnyLydon 6 million was what was agreed by shareholders. Thats less worse than the taxpayers funding it and having about 46,000 more people on the payroll than today. Telstra was an absolute drain on the taxpayer. It was a big fat lazy public service like the SEC like the Unis
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𝘊𝘦𝘯𝘵𝘳𝘦𝘝𝘪𝘣𝘦 🇦🇺 (@centrevibe) reported@mettifo79 @Nev92612361 Coal plants are old and costing too much to repair, they are out of operation more and more, gas is expensive thanks to Howard and nuclear was banned to sell Telstra. Renewables are reliable and produce cheaper energy. The wholesale price is going down.
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Grev （djenterate era 10^1100yr）「Do protons decay?」 (@GrevGrev) reported@stupidtechtakes Doubt people outside of AUSNZ know what a telstra is but yeah, **** them
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Raymond McKeown (@RaymondKeown3) reported@1Swinging_Voter Is it on a Telstra network?
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Autistic Frogler (@AutisticFrogler) reported@Telstra >Outsources entire workforce to India >Create national outages >Support staff entirely based in India >Scammers also based in India Telstra: "Sorry lmao"
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john ****** smith (@jfsmithcnt) reported@BigDog_USA @Telstra Oh the same old boomer slop. Hurry up and die from old age or diabetes like your fat as **** countrymen.
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Poyta! 🇦🇺 (@gxqxxkns5n) reportedGot the corporate bs apology email from Telstra. I laugh when CEO says how serious they take things - but not serious enough to provide credit. FOS.BTW absolutely crap service in Darwin, Kununurra let alone anywhere in between. Looking forward to mobile direct to Starlink.
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MsNobody (@MrsNobody21) reported@telstra Why the hell do I STILL HAVE NO SERVICE????!
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pesky paul (@BARGH3ST) reportedoh okay so websites will work on mobile but not my laptop. @Telstra sort your **** out
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VersionNaught (@nathan_knows) reported@strangerous10 A lot of people forget the NBN was in part to shift the fixed broadband service monopoly from Telstra.
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wild (@wild68223259) reportedIt was all the go in the 1980s to make up for the inflation created by the Vietnam War and the abrupt increase in oil prices. That’s when we got the economic rationalists - tax cuts for the rich, razor gangs for everyone else. Welfare and public service cuts, deregulation of banks and privatisation. Back story is interesting - same folks at work behind the scenes. Yes, GDP went up, but wealth only flowed to the top end. At least Labor under pressure, only semi privatised Telstra and retained controlling shares. Qantas was different. Comm Bank should have at least mostly stayed public -my Mum only had a chance at getting a house because of it, but if we add in subsidies and failures, it has largely cost taxpayers far more and not just financially. It did however, enable operators and shareholders to get rich.
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Winsor Dobbin (@winsordobbin) reportedOh dear. @Telstra are a little slow. “Last week we let you down, and I am sorry for that.”
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BigDog (@BigDog_USA) reported@jfsmithcnt @Telstra Stick to your computer games, retard, and let the adults speak. ~
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DissentingSkeptic (@DissentingS) reported8 is a cult number com. But it's 17 in reverse ! more ****** psyop hoaxes ! Exiting their actors. They played silly games messing with minds shutting down Telstra for a day. People need to switch off from the asshats hoaxes. It's Venusians behind it. They are sick in the head.
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Cotty (@Cotty_Merv) reported@Offerandextend @Wolfie__Bear @Telstra So did everything go smoothly? Did the world collapse because you couldn't call your midwife as soon as you went into labour? Or did you just need to get your main character syndrome fix?
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***** Fitch (@FannyFitch) reported@DaisyIsStarDust Wrong again Barnaby, just like your accusation of China being responsible for the Telstra outage. The ritual you describe was practiced by the Aztecs and the Mayans!