Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (46%)
- Phone (36%)
- Wi-fi (8%)
- E-mail (6%)
- Total Blackout (3%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Adelaide, Penola, Sydney, Perth, Nuriootpa, Loxton, Hobart, Brisbane, The Hills Shire, Melbourne, Campbelltown, Gympie, Loamside, Long Forest, and Sunshine Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Phone | 11 hours ago |
|
Penola
|
Phone | 12 hours ago |
|
Sydney
|
Internet | 13 hours ago |
|
Adelaide
|
Phone | 1 day ago |
|
Perth
|
Phone | 1 day ago |
|
Nuriootpa
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Ryan (@GregRya98533841) reported@shoebil57672266 I see Albanese as the same as Telstra. Offering better deals for new customers only. **** the rest of the loyal long term members. N
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Antony (@Antony_Collins) reported@Telstra you absolutely suck. Both my kids are overseas (18 and 20) and one is out of data and I can’t add more for both. I’ve been talking to Telstra for 8 hours and still no outcome. My daughter has no data left: Telstra suggested we get a 3rd party ESIM. The Worst Telco EVER.
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MercurialJester (ジェスタ)🌡| PNGTuber ✊ 🇵🇸🍉🇱🇧✊ (@MercJestr) reportedThe insult is that Telstra is also upping my plan cost by $10 a month so they are simultaneously telling me I'm a risk, but also to go **** myself and pay it anyway.
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enz (@enz2g) reported@joey8bitz @1WeakGuttedDog Using the network doesn’t mean they get the same priority and boost speeds are also capped otherwise there would be no benefit going with Telstra and paying more. I get what you’re trying to say but your comprehension is terrible.
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Joanne Jones (@JoanneJ37319580) reportedThe telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.
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Sam (@nursesrock25) reported@Telstra @ABHawks1 @Telstra I’m having the same problem
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Mike Sharpe (@VMaxF1) reported@Telstra How does the assessment process work? U&P doesn't apply from what I can see in that link, but a (very expensive) device appears to have basic paint/coating flaking issues, which should be able to be resolved.
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Brian Basson (@BassonBrain) reported🇦🇺 Australia: Telstra said over 200,000 of its mobile customers connect to @Starlink satellites each day! ...and over 2.7 million customers have connected at least once since launch A Telstra spokesperson said that customer uptake is "exciting", but the real-world impact is more important. "What stands out to us the most is not the numbers themselves, but what they represent," said the spokesperson. "A message home from a remote road, a quick check-in during a trip away, or peace of mind in places beyond the range of our mobile network."
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Greg Lark (@Greglark4Lark) reportedJust got an email that my Telstra service is going up in price AGAIN. Time to get on the bandwagon..
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Trev (@Trev__Says) reported@2D_laSol @arbsmichael I blame these 2 vile **** ***** They sold off everything that was not nailed down in a once off fire sale so that no govt for 20 years was able to balance a budget Telstra, CBA, the airports, our gold all gone These grubs should be in jail
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“Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported@SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg
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slugger 🔴⚫️⚪️🧀 🇦🇺 (@saintslugger) reported@AFL @Telstra @essendonfc Poor prick
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AL (@asewell6) reported@Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?
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deirdre ritchie (@deirdreritchi10) reportedSame with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.
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Michael Abbott (@AgentAbbey) reported@Telstra Doncaster internet outages. Any customer credits for inconvenience on a busy Sat
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Francis McF (@FrancisMcF1O) reportedRegional reality check: Telstra = service. Optus = maybe. Vodafone = forget it. If only one network works outside the cities, that’s not a market — that’s a monopoly.
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JimBobSquarePants 🇺🇦 (@James_M_South) reported@Telstra I have an outage reported via SMS yet no info on the outages site. Peregian Springs. Why?
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AI Will Replace All Lawyers 🦊 (@ohfarfoxache) reported@kanethesaint @ronInBendigo @RaymondKeown3 **** Telstra
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rob2511 (@KymRob25112) reportedI need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.
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Andrew Bott (@ajbott) reported@Telstra your network keeps dropping mobile calls in Lilyfield 2040. This has been going on for 2 weeks... What is happening?
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landman (@hasselljpb) reported@Tedthekelpie @Telstra Right at the minute I’m more concerned about whether the poor girl will survive but I’m meeting with Telstra shortly. (Local)
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Dust (@BuZZiNiTT) reported@defnotbarnsybdc @QBCCIntegrity That works for awhile but now Telstra is forcing people to have a current os and have started kicking people off the network. My phone went dead last week so i went to use a backup phone and could not for this reason.
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Ross (@ross_1956) reported@FOXFOOTY can we have subtitles or the Telstra interpreter service with this commentary?
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Francis McF (@FrancisMcF1O) reportedAustralia’s mobile market: 3 brands, 1 real network outside the cities. @Telstra inherited the infrastructure, kept the spectrum, and now dominates regional coverage. If the government won’t mandate roaming, we’ll never have genuine competition.
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jayzco (@jayzcoz) reported@gasugasu1984 I’ve used Belong premium, $95/mth, 100/17mbps. FTTN. They use Telstra service. Northern VIC. I find the speed ok for (tv) streaming, but lm not using any video computer development software. I haven’t done a speed test. Likely cheaper services available.
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Mr C (@xxdjfusionxx) reported@newscomauHQ So is everyone else including Telstra. What’s your point? Sit down please 🤫
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Leonie Wainwright (@leoniew27) reported@MelPalling @Telstra Hi Ivan, you've clearly never been to Clyde, Victoria. It's a bottomless pit for Service. You cannot get service inside anyone's homes, and once you find a 'service' area, you dare not move, as it will drop straight right out. It's a huge growth area
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Andrew (@andrewrdn463) reported@Telstra People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????
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Dave Jones (@eevblog) reportedTrying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?
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calmingdown (@joey8bitz) reported@enz2g @1WeakGuttedDog Telstra is really going to hinder its own company 🙄 You, are the ******. Telstra has shareholders that want as MUCH money as possible. There is no way they would intentionally jeopardise that. You are full of ****, plain and simple.