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Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Newcastle, Cook, Sydney, Tullah, Brisbane, Mangalore, Dubbo, Wollongong, Adelaide, Arumpo, Perth, Melbourne, Bathurst, Hobart, and Launceston.

CityProblem TypeReport Time
Newcastle Phone 27 minutes ago
Cook Phone 17 hours ago
Sydney Internet 22 hours ago
Tullah Phone 1 day ago
Sydney Internet 2 days ago
Brisbane Internet 2 days ago
Full Outage Map

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DJNMelbvic
    John (@DJNMelbvic) reported

    @footyindustryAU Telstra is the major sponsor of rugby league. What is it doing to help junior league clubs??

  • Antony_Clements
    A Wheelie Fungi M.Ci🚹♿ (@Antony_Clements) reported

    @GunjapartyOz @MikeCarlton01 @Telstra Y2k was fixed about 15 years before y2k. This was a simple time mismatch error and can happen on almost any machine regardless of the level of infrastructure or operating system. Try it yourself, set your system clock to some time in the past and try to update, then watch it fail

  • Barry09044205
    Barry (@Barry09044205) reported

    @TimLooker @ABCaustralia A government controlled Telstra could never have competed with the other Telcos.

  • BattleSideTim
    Tim (@BattleSideTim) reported

    @Igh0108 The Telstra outage is on her watch. The Minister is ultimately responsible but you like her & that’s nice.

  • Philssay
    Question (@Philssay) reported

    If telstra can pay this woman Mullins every year . Then surely they can stress test their system to the point where they don't bring down the communications system across Australia .

  • MoJalloh
    Mo Jalloh (@MoJalloh) reported

    A nationwide Telstra outage took down Triple-Zero calls, transport and EFTPOS, months after 400+ jobs were shifted to Infosys in India. The CEO on $6.7m was overseas when it hit. The union called it what happens when the bottom line beats critical services. #Telstra #Offshoring

  • Berts_Folly
    Rob Ryan (@Berts_Folly) reported

    @winty1976 @blowingtom2 @Kerrynne_Liddle It's odds on that many Telstra executives face serious questions about the outage. People 'test driving' or other 000 emergency system indiscretions will inevitably attract scrutiny during this period.

  • Totally4yeah
    Mr.MojoRisn (@Totally4yeah) reported

    @WInsufficientia @PaulBongiorno Telstra may be a private corp, but Albanese’s Labor government literally contracts Telstra to run Triple Zero — the federal emergency call service. That’s why ACMA and the Triple Zero Custodian are investigating right now, and why Labor can hit them with up to $30 million in fines. Your history lesson is sloppy: partial sales started under Hawke/Keating Labor, final tranches under Howard. But that was 20 years ago. Albanese has been “fixing the LNP/PHON mess” since 2022 — and the result under his watch is a software bug that wiped out 600+ Triple Zero calls, stopped trains, triggered hundreds of welfare checks, and may have killed someone. Blaming 1997–2006 ghosts while your government fails to enforce basic oversight on critical infrastructure today is pure deflection. Stop whitewashing another Labor failure, puppet.

  • dickster1907
    Richard (@dickster1907) reported

    @dean_dene @PaulBongiorno @DrJulieAH Yes because the Prime Minister is running the Telstra network. FFS. These LNP idiots are truly idiots.

  • braskic
    Andrew B (@braskic) reported

    Has Telstra **** the bed again?

  • driver_x_oz
    Driver_x_oz (@driver_x_oz) reported

    @Anneeokeefe Hardly it’s that Telstra and VicTrack completely screwed up the communications network resilience and redundancy. If they had done their jobs properly this wouldn’t have happened.

  • AK22762976
    A K (@AK22762976) reported

    @PaulBongiorno Oh woe is me ! Just purchase a sim card supported by Optus [this is redundancy contingency] when Telstra goes off line swap out their sim & slot in the backup & vice versa. Alteratively purchase a dual sim phone which allows you to switch between service providers

  • DriverRaptor
    Raptor Driver (@DriverRaptor) reported

    @freedom4UU Telstra's pricing is over the top for every consumer! To be fair, Telstra needs to bring their prices way down to compensate everyone affected by their F_ck up!

  • TheCyclonesSka
    Tony Walton (@TheCyclonesSka) reported

    @Telstra GREEDY ARSEHOLES! Vicki Brady, your head can roll!! You head a greedy company that does not give a **** about its customers. YOU. CAN. GO!!! Arsehole!!

  • BritIndividual
    DespairingIndividual (@BritIndividual) reported

    @Telstra My internet was offline for 12 days (unrelated to recent mobile outage). I was repeatedly told by the techs that I would receive a proper refund for the mussed time. You have now only offered $14 and your support chat keeps closing the chats!

  • Subhashree50520
    Subhashree Sahoo (@Subhashree50520) reported

    @australian Attacked my professional things after @LinkedIn was updated to MSFT details. Do u register IND folks coming from MNCs documented for Telstra business? Went through some horrible nuisance created by some folks to present a different opinion about my career track.

  • SofiasSnippets
    Sofia 😷 (@SofiasSnippets) reported

    @MikeCarlton01 @Telstra My service is still intermittent.

  • KeithSutho_OAM
    Keith Sutherland OAM (@KeithSutho_OAM) reported

    Just another @LiberaAus MP who thinks they can use the terrible Telstra outage as a point scoring issue because leader Angus Taylor will support them 👎🤬😈 #auspol

  • BattleSideTim
    Tim (@BattleSideTim) reported

    @Nolongerscot @madwixxy @BarbaraHFlowers Well it sort of is an emergency if it’s not going through & the Minister in charge was rushing back from holidays.I mean let’s apportion blame to the relevant minister here & Telstra who wanted exclusivity. At least we now know we need a back up,as it affected a lot of industries as well as 000. So quite a potentially dangerous situation & thanks for the spelling correction.Silly me.

  • breenybreeny7
    smoops (@breenybreeny7) reported

    @TerenceMcCart14 Can I use them to call 000 in an emergency when there is a telstra blackout?

  • buzzingburner
    B. B. Bubble Bro (@buzzingburner) reported

    ******* hell the editing in the Saturday Age is abysmal. "Although it was not particular[ly] long by his standards," Fiona Byrne on Hinch "Brady and Ackland fronted the [media/public/nation] with confidence" Nick Bonyhady on Telstra outage 1/2

  • BeeYenChan
    BeeYen (@BeeYenChan) reported

    The government’s big idea for fixing telco failures? Slap them with a $7.3 billion spectrum renewal tax — almost double what Telstra considered fair value — then threaten massive fines for triple-zero outages. Gartner analyst Khurram Shazad said it outright: this can do the opposite of strengthening resilience. Telcos are already stuck with stagnating revenue growth. These inflated spectrum fees just crush their margins harder. So they do the obvious thing under pressure. They stop spending on actual redundancy. No secondary backup power systems at base stations. No automated routing failovers. No diverse fibre backhaul paths. Capital expenditure gets deferred instead. The core network becomes brittle. One software glitch or timeserver ****-up and failures cascade into proper disasters. High spectrum costs simply extract the economic surplus from the sector. Networks look faster on paper because of the shiny new bands. In practice they are significantly less resilient when it actually matters. When the next outage hits and the “improved” networks fall over anyway, who gets the blame?

  • MarcoBogaers
    Marco Bogaers🇳🇱🇦🇺 (@MarcoBogaers) reported

    @strangerous10 Does Sarah Martin really think such a thing couldn’t happen if the Government owned Telstra? Bad management is bad management. Government is full of bad managers. Technology is constantly changing and such occurrences will happen again - Govt, public or private.

  • AngryExile
    Angry E𝕏ile 🇺🇦 (@AngryExile) reported

    @latikambourke Bloody hell. The Telstra outage was worse than we thought.

  • GunjapartyOz
    Gunjaparty (@GunjapartyOz) reported

    @Antony_Clements @MikeCarlton01 @Telstra Did you fix it yourself did you? Amazing. I’ll let you explain your solution to the Telstra system programmers.

  • HelpRodger
    PROFESSOR RODGERS SPEAKS FOR THE HARD WORKING AUST (@HelpRodger) reported

    To all the Telstra bashing fkwits. At any given moment, Telstra’s network is literally handling trillions to tens of trillions of low-level operations and technical events every single second — packet routing, signal processing, authentication, error correction, handovers, and more — across millions of devices, base stations, and core systems. Complex systems this large will fail occasionally. That’s not a defence of Telstra; it’s reality. The real issue is how dependent we’ve become on a single network. Any critical service, business, or individual relying on it should have a dual-network backup (another provider, satellite, or dedicated failover) ready to kick in. Blaming Telstra alone misses the point — build resilience into what matters. Don't blame Telstra,blame yourself for not preparing for the possibility of failure.

  • Sarisasand6rzp
    Sarisa sandy lindsay (@Sarisasand6rzp) reported

    gang Thailand Australia business online my location data internet WiFi Optus Telstra’s Vodafone unknown network my location gang student be I Ning university NSW Vitoria Melbourne Australia

  • curious_paul
    Wanting Fun (@curious_paul) reported

    @MlsMichael @KatyKray73 Oh, dear, you really have some issues. Not a Labor nor Greens voter, just anti violence, fools, and pro business. What has Telstra got to do with dodgy imports of building products. You struggle to even get your posts correct, guessing IQ below 80. Language suggest IQ of sub 70.

  • Totally4yeah
    Mr.MojoRisn (@Totally4yeah) reported

    @AlastairClimate @PaulBongiorno Telstra (not Tesla, genius) was privatised by Howard, but Albanese’s Labor government directly contracts Telstra as the Emergency Call Person for Triple Zero. That’s why ACMA and the new Triple Zero Custodian are investigating, and why Labor can slap them with up to $30 million in fines. This wasn’t some 1990s relic. A software defect triggered a nationwide meltdown on 8 July 2026: 600+ Triple Zero calls failed, V/Line trains halted, payments and services crashed, hundreds needed welfare checks, and police are investigating a death potentially linked to it. Telstra itself admitted a secondary Triple Zero fault the next day. Your desperate “privatised decades ago, not our problem” line is pure hack deflection. The federal government has statutory oversight, regulatory power, and contractual responsibility for critical emergency infrastructure right now under Labor. Stop peddling ABC-grade spin for a clapped-out regime that can’t even keep Triple Zero working. Crawl back to your echo chamber.

  • Barbars80313595
    Barbars (@Barbars80313595) reported

    @NoticerNews @craigkellyAFEE Telstra: Mumbai Telco network engineering graduate play ground…ffs..sack the CEO