Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (43%)
• Phone (34%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Brisbane, Melbourne, Adelaide, Sydney, Townsville, Kurrara, Hobart, Perth, Canberra, Quinns Rocks, Cairns, Loxton, Darwin, Penola, and Launceston.

City	Problem Type	Report Time
Brisbane	Internet	54 minutes ago
Melbourne	Phone	12 hours ago
Melbourne	Phone	16 hours ago
Adelaide	Internet	18 hours ago
Sydney	Wi-fi	23 hours ago
Sydney	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Con! (@c0n_AU) reported 5 minutes ago

  @JC47053522 @JohnOBrien101 Just like AusGov has some minor ownership of Telstra and Qantas, but has no say in their horrible business decision either!

• 
  bamberee/Bree (@bamberee) reported 6 minutes ago

  @BrianJArbuckle Thank you.: I didn’t realise other companies use the Telstra network until this week. Time for me to start shopping around I think.

• 
  Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported 10 minutes ago

  @cheekybreekky @TruthFairy131 No arguments from me. LNP are ****, Labor is worse. LNP sold off our gold for a pittance. Sold off Telstra (so did Labor), signed us up for the idiotic Paris Accord. Signed us up for the idiotic net zero. And caused the housing affordability crisis along with Labor. Both are traitors to the Australian people.

• 
  SèánoSerious (@MovedOnNotice) reported 11 minutes ago

  @kayosports The telstra and Qantas of the streaming world. Can't wait to figure out a way to never give you a cent again

• 
  Travis (He/Him) (@TravGee1980) reported 11 minutes ago

  @Freo_Dale @Telstra I received the same email. I investigated other SIM only plans and found out I can get unlimited calls & 10 X as much data for $1 less per month. I've been a Telstra customer for nearly 20 years but it just doesn't stack up financially anymore to stay with them

• 
  miss_84 (@Miss__84) reported 13 minutes ago

  Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

• 
  The Lord (@lord_tizza) reported 15 minutes ago

  And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

• 
  MetOshi (@met_oshi) reported 18 minutes ago

  @RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change

• 
  Mr. Ash (@D4rkni99a) reported 20 minutes ago

  @NedKellysReveng @RealDonKeith Shut up *****. You sound gay. Considering I had to help Telstra pull you ****** retards into the 21st century technologically, I don’t give a **** what you mfs have to say about us “yanks.”

• 
  Mel (@its_me_mel_xx) reported 22 minutes ago

  I'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬

• 
  Jimbo Jones (@JimboJones2025) reported 30 minutes ago

  @Telstra How about you fix your connection as well. Biggest Australian telco and still having network issues. What crap are you

• 
  Peter (@Peter81945442) reported 30 minutes ago

  @ALDIMobileAU If you start using ALDImobile you can never leave. I have been trying to port my phone number to Telstra but they refuse

• 
  miss_84 (@Miss__84) reported 33 minutes ago

  @Telstra No idea i havent spoken to her yet but this is a fair bit of crap youre pulling on an elderly and vulnerable woman... could almost inch into elder abuse considering youll still ask her to pay her full bill

• 
  Sarisa sandy Lindsay (@LindsaySarisa) reported 33 minutes ago

  0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW

• 
  Bryn Davies an OA dad (@tofar1) reported 35 minutes ago

  @CathyGobbart @Telstra We had great coverage at the Perth athletic track and has we hit hale Rd the signal went. It was that bad Daniel could'nt order us uber eats online

• 
  Waa Luigi? (@lew584459745) reported 37 minutes ago

  @Telstra have truly hit rock bottom in terms of customer service. Their chat agents are completely incompetent (or liars) and even their Complaints Managers have no idea. What a disgrace they have become.

• 
  Lion Heart 🦁💜 (@leesa_heart) reported 38 minutes ago

  Having major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵

• 
  Brett Brooks (@brettbrooks) reported 38 minutes ago

  @Telstra Is the online support / chat on the website fried? It's cut me off three times now. Another price hike, the second in 10 months with $2-2.3 BILLON profit a year?

• 
  Trek Trav (@TripTrav1985) reported 39 minutes ago

  @Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.

• 
  Jimmy (@Jimmytickle375) reported 40 minutes ago

  @DanielMunday @ReadingThePlay @kayosports Take a screenshot of it not working & request a refund for that week. They must under the consumer laws refund you. Telstra always refunds you if your internet doesn’t work

• 
  Loftwah (@loftwah) reported 44 minutes ago

  We pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra

• 
  Doogie 🇦🇺 🛎 🏉 (@Glennjh) reported 47 minutes ago

  @Telstra @anvildarryl Whether he has wifi calling on or not isn't the point, the digital mobile network is not up to scratch. I live in the Hawkesbury 3km from Windsor and its the same here.

• 
  Loftwah (@loftwah) reported 47 minutes ago

  @mwfowlie @Telstra Telstra has been patchy in our area for a while now. Gonna have to port. Can’t justify this rate for trash service. 13Mbps down at 71ms at best.

• 
  BitterBite (@DesignFlaw_) reported 50 minutes ago

  @PremiumHeart88 @AussieLeafsDan @Telstra The cell tower that services our town was "Taken down for planned maintenance" for a week without notice. We had to look up why we had no cell service.

• 
  Anton Chigurh (@BibasKfir) reported 51 minutes ago

  I wish I had been at the lunch out on by the Ad Agency that sold the latest TV commercial to @Telstra (the stupid cartoon one). 🙄

• 
  ✨ kp ✨ (@tinyspeckofkel) reported 51 minutes ago

  Hang on @onenzofficial ya what??? NO advertising, no notice, now you’re cutting off HFC cable internet that I’ve had since Telstra was a cowboy 😡🤬 But it has way less issues than fibre and wifi ****** connections. WHY DO YOU DO THIS?? First it was my Paradise net email & now?

• 
  yeah yeah its anne (@annabell_JG) reported 57 minutes ago

  @Telstra why does overtime telstra app updates on my mobile suddenly I have to change all my login details passkey etc. This is very frustrating @telstra

• 
  Paul (@lefthandwave) reported 57 minutes ago

  @markbouris Every member has never had any real small business experience zero ! Well educated , sat on Boards of Telstra ! Accounting firms government contracts! No wonder

• 
  Bron (@Bron91856683607) reported 60 minutes ago

  FRANK radmil and eliska zimova were involved in grooming of a child for a peodafile for over a decade TELSTRA MOBILE NETWORK IS profeting from silencing victims of torture and grooming and attempted murder of children to look like a accident in Perth Western Australia

• 
  Bron (@Bron91856683607) reported 1 hour ago

  Telstra mobile network a peodafile protecting network WHO even cut off emergency calls to victims mobile phones and that was happening from the 90s and I can provide evidence in court that Telstra disconnected emergency calls to victims of intellectual property thefts where