Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (43%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Melbourne, Brisbane, Hobart, Adelaide, Perth, Rockhampton, Cook, Ceduna, Loxton, Smithton, Penola, Kadina, Queenscliff, and Maitland.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 7 hours ago |
|
Melbourne
|
Phone | 14 hours ago |
|
Melbourne
|
Phone | 21 hours ago |
|
Brisbane
|
Phone | 23 hours ago |
|
Sydney
|
Internet | 2 days ago |
|
Brisbane
|
Phone | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Cattermole (@Zenandy1962) reported@ArtistAffame @Brocklesnitch I used to ring Telstra after my night shift and I’d doze off and wake up and still be on hold so I’d hang up and go to bed and try again next morning.
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Meg Whitby (@WhitbyMeg56611) reported@lowlandsapien Off subject a little, there is one that runs down the Big Jack. It's not connected to Telstra but very handy in a bad flood to get the road mented quick.
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Tweety Bird - check all Bots (@devalara44) reported@TheNoisyTrunk @SenatorSeanBell This numpty claimed that the DV policy at Telstra was "anti male".... in a Senae Hearing. A policy to protect women from violent men using a carriage service to abuse and intimidate !
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Philippa Smith (@PhilippaASmith) reported@Lindajwil @Telstra Sorry to hear you are experiencing issues Linda. Organisations have so little consideration for customers and it is unacceptable when, like you, they are having to deal with so much.
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tom flynn (@tomdflynn) reportedI missed a Telstra bill Now my phone can't make calls Paid the bill yesterday My phone still can't make calls Very long term Telstra customer Time to move
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Andrew Thorpe (@awthorpe) reported@Telstra Is there any update on why there is no network capacity at the largest train station in Victoria. It was so bad my iPhone went to SoS / satellite mode today? I’m seeing all these ads that the network and coverage is so good yet in Melbourne cbd I can’t use my phone….
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Who is Dutchy (@Dutchyisgood) reported@Telstra hey can we get decent coverage on the Mornington peninsula its **** and you charge a premium were worse than a third world country
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Andrew Cunningham (@AS_Cunningham) reported@BrilliantMaps As a Canadian who has never been there: Qantas, Macquarie, BHP, Telstra and a couple of banks are the only names that ring a bell.
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LunacySoft (@LunacySoft) reported@loftwah Belong is quite good as well and Telstra network
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Kmoz (@imKMOZ) reported@shivjam @AllieHollyS Do belong!!! They have $35, $45 I believe and $55 and the $55 has HEAPS of data and you can keep your number and it’s still on Telstra network
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JW (@Judyw561) reported@AlanBixter @Telstra But it barely gives our public transport issues a run for the money.
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thomas armstrong (@MynoteTa) reported@toiletpaperaus1 No only did they sell off Telstra, they lied about it. Promised hand over heart they would not sell all of it knowing full damn well that they absolutely had to. It was always going to be all or nothing. Absolute ***** then and still are!
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Liza Geddes (@GeddesLiza) reported@robb_j_m I can only get adsl or starlink Has a convo with Telstra the other day, it’s like, only fibre to the node will work in my tiny remnant forest Or you keep my adsl functioning, because I’m not doing any Elon ****
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TK (@Teexmachine) reported@Telstra @bruzo2 Bruce, just get starlink mate, just as cheap and you have zero issues
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Cdbrown (@BrowntownBrew) reported@diss_presso @robb_j_m There was no free market competition before because of Telstra. The substandard part of the network is slowly being replaced as people sign up for the free fibre upgrade
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BhagsNStonks (@BhagsNStonks) reported@disco___cat You can use boost mobile which is Telstra though a little cheaper. I'm with Vodafone now and yes you do notice the service drop compared to Telstra
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deirdre ritchie (@deirdreritchi10) reportedWeird. Just got a message from Telstra saying that tomorrow there is going to be an interruption to my home internet service for up to 5h 59m. Why didn't they just say 6 hours? Bizarre.
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Pat Caplice (@tassiepatrat) reported@robb_j_m $90 a month. NBN Wireless through Telstra. Good service. Few faults. 6 person house so many devices.
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Bob Dee (@BobDee12) reported@AugusteReign @belinduhpyne @Ryandally08 Opportunity lost. This is a major problem with privatisation Federal Government owned and operated COR etc Oz was a mixed economy once which gave Oz a high standard of living L/NP wants taxpayers to pay for nuclear. Where are Oz true entrepreneurs? CBA, Telstra, CSL etc etc gone
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Whimsy Wolfie (@wolfie_games17) reported@AllieHollyS I’m with Aldi! $29 a month, data rolls over & uses the Telstra network
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fatt Guy (@GuyFatt54504) reported@deepwebslinger Based on a search of current news and reports as of April 2026, there is no evidence to support the claim that "tel" (a common abbreviation for Telstra or similar entities) has pink-slipped over 20,000 workers The statement appears to be fabricated or based on misinformation
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Dave Jones (@eevblog) reportedI found out what the problem was, the entire building is down. NBN backbone issue, so it's not the ISP. Found a guy in the building that runs a mobile repeater business for buildings like this and he has official contacts with Telstra who say it's going to be down for the whole long weekend. Everyone in the building is struggling with phone access. He's going to put a proposal into strata (handily, that's me!) to install mobile repeaters in the building and also the basement carpark. I said I'll approve it.
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Robert (@FootyfanRoberto) reported@RhysBlair10 @AFL @Telstra Slow you may want to check the tracker… bad luck drafting more injury prone duds
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Far Canal 😏 (@FarCanall) reportedReally unsure, but I’ve seen the same sort of buffoons rise to the top at Aust Post, Telstra, etc. The phrase “**** floats to the Top” is pretty common in Govt Industies. Good thing is, once they get there, their incompetence is exposed for all to see. Nowhere to hide.
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Michelle Burrows (@ChelleAB) reportedI’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.
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Marcus Wong (@aussiewongm) reported@rainbowdefault @AJAllchin @Telstra And an upside of this is there is now an unpaid army of people testing whether the payphones are actually still working, rather than some poor chump in an emergency getting stranded.
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Kuldeep Sharma (@Kuldeep3085720) reported@Telstra I buy second hand device now any chance ? My phone is network lock country lock
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Danny (@danny_v8) reported@bek_lenin @MmeMaigret1 @ashman_the Keating/Hawke began the sell off. Commonwealth Bank, Telstra etc. Costello/Howard continued with it. Just as bad as each other. Rudd with his ‘stimulus cheques’ got us into debt which has spiralled to today’s numbers.
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Ankur Pruthi (@ManagerSaab07) reported@Telstra hi team, came to convert prepaid to post paid but not able to, I am at Telstra store from last 1 hour and it’s not happening and in result SIM is showing in SOS and not able to use my mobile, stuck at store, team also raised ITEM- plz help
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Nelly choppa (@NellyChopp21984) reported@youngpac775 @omowereyso I don’t mean Tesla car, I mean her telecom/ network provider just like mtn, in Australia the use Telstra and some others