Telstra Outage Report
Why is my Telstra service not working?
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Horsham, Brisbane, Adelaide, Warrnambool, Morwell, Perth, Maitland, Young, Cornwallis, Cooyar, Hobart, Newcastle and Launceston.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
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| Sydney |
Phone | |
| Melbourne |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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matt lousada
(@LousadaMatt) reported
@Telstra What DM? This is BS anyone that actually sees this needs to know how badly an entire region has been treated and Monday I am putting in a formal complaint with the ombudsman. You can openly reply to me Lee
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saysHorst
(@saysHorst) reported
@Telstra my mobile reception has been very poor the last 3 days. Can you tell me if there is an outage in my area…? Your website says nothing
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fiveless
(@fiveless) reported
@TelstraPurple **** off telstra you’re the worst phone company in the world. We can’t even ******* call you ! Go ******** away.
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Dominique James
(@Dominiq85259110) reported
@Telstra Obviously you are so rubbish it’s been months. No technician has arrived despite many appointments made. They just don’t turn up as arranged. WtF is that?
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Lee Rose
(@TheRealLeeRose) reported
@Telstra Is there any reason that my internet keeps dropping out approximately every 30-40 minutes over the last 5 hours or so? Postcode 5114. Your outage page says there are no problems.
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Mac
(@Rugrat_rodeos) reported
@Telstra after unsubscribing to your spam emails several times I have now made a formal complaint to ACMA. I am NOT a customer- I have never given you my personal details - tomorrow I will make a TIO complaint and one to the ombudsman. Theses are SPAM & privacy laws you break
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mtb
(@x2mtb) reported
@Telstra @NicNocFN Mate I need a follow been with Telstra for 10 years I’m a loyal customer
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Bryan S
(@BryanS81) reported
from
Long Forest, State of Victoria
@Telstra Normally pathetic yes. Not sure why I’m bothering staying with Telstra as I live 2km from a tower and have less then 2 bars service
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Bryan S
(@BryanS81) reported
@Telstra It really isn’t strange. It’s poor service and it’s getting tiring putting up with it and paying for it
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R J Moll
(@RogerMoll) reported
Is there anything more useless than the Telstra Air random WiFi network? #telstra
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Elkatra
(@Elkatraa) reported
@MischiefsGG @Telstra Am i seeing history go down here?
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Bryan S
(@BryanS81) reported
@Telstra And then I click the network coverage issue on the page then it expects me to re-explain everything again…not happening
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JJ
(@JJ75595432) reported
@FionaRoseT @VodafoneAU Optus lost me for life after massive debacle. Moved over to Telstra. But really, they're all as bad as each other. But telstra do have better coverage
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Bryan S
(@BryanS81) reported
from
Long Forest, State of Victoria
@Telstra Wow well done. Then page you sent to me onto tells me there’s no issue with the service yet clearly there is as I’m sitting at home 1.9km from a Telstra tower and I have 1 bar of signal strength on a iPhone 12. Good work #timetoleavetelstra
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$
(@reppin43) reported
@Telstra question to Telstra why in the actual **** are your speeds so inconsistent like what’s the ******* point
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Will
(@ZekkkkTTV) reported
@Dxyyz @Telstra Damn, guess i won’t buy you that dlc then
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Nova
(@HarrisonGibso19) reported
@Telstra Your internet gives me 200 ping or it night be my service, anyways love your phone's and can I get a follow
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Bryan S
(@BryanS81) reported
from
Long Forest, State of Victoria
@Telstra I shouldn’t have to. I’m paying a premium for a subpar service. I have reported it to you now you can investigate it and fix it!!
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Mara Spam
(@deqqrison) reported
@Telstra @Uppish131 fix my internet xx
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Jordyn 💋
(@____Jordyn____) reported
@Telstra They also claim the transcript is deleted so they can't see anything from them!! How convenient for @Telstra Wtf what are the INC numbers for ? They're lying because previous consultants say everything gets lodged in the system!
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Blubbu
(@Th3_only_Blubbu) reported
@Telstra 17 years being a customer and most of those years have been problems with the internet, service is great too NOT when trying to sort it out
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ooloh
(@oolxh) reported
@Telstra @DaEpicPie @ObeyAlliance hay telstra thx for good service homie
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Dr Rob 🙏✳️
(@Robbsthoughts) reported
HALLOO?? #Telstra? Customer service?
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Lynette
(@lynwill65) reported
@Telstra Memo to Telstra your customer service is SO ****!! Why???
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James
(@VegJames) reported
@Telstra The answer didn’t help but I got closer to my data limit notification and it answered for me. I wanted to know if plans were capped at 1.5mbps after you hit your data limit on post paid
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Dayz 〤
(@Dxyyz) reported
@Telstra Don’t even follow me I see how it is curse me with bad net and don’t even bump me a follow :/
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(((Jen Dowling -- she/her )))
(@jendowli) reported
@Telstra I did yesterday and it said nothing was wrong. Which was contrary to today when I kept getting the "internet is unstable" message during a meeting.
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XXSHREDERXX21
(@xxshrederxx21) reported
@Telstra Ur internet is actually so ***, pls do something other than sitting on ya *** all day. Like damn
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doley7
(@doleyy7) reported
@Telstra do u know why my wifi goes bad for a couple minutes then goes back to normal ping ? like it goes up to 80 ping then back down to like 0-20
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Brawl 🍹
(@Brawlator) reported
@ZekkkkTTV @Dxyyz @Telstra Telstra, you down to run a few raids?