Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (43%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Brisbane, Arumpo, Melbourne, Perth, Hobart, Adelaide, Rockhampton, Cook, Ceduna, Loxton, Smithton, Penola, Kadina, and Queenscliff.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 1 hour ago |
|
Sydney
|
Internet | 4 hours ago |
|
Brisbane
|
Internet | 2 days ago |
|
Sydney
|
Internet | 3 days ago |
|
Arumpo
|
Internet | 4 days ago |
|
Melbourne
|
Phone | 4 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Frau (@AuFrau4655) reported@1234jscot @Rainmaker1973 They can. In Australia my company phone is on Telstra Business. I have never received a single spam call in the many years I have had it. My personal phone on a cheap network on the other hand....
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Chris Pomfret (@CJPomfret) reported@Mac80277103 @JP__75 Howard shifted policies. He said GST would never be part of his Gov’s policies at the ‘98 election, then introduced it in ‘00. He said no Work choices then introduced it. No Telstra same then sold it. This is different to a gov seeing housing get harder so they made a change.
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JW (@Judyw561) reported@AlanBixter @Telstra But it barely gives our public transport issues a run for the money.
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Andrew Cattermole (@Zenandy1962) reported@ArtistAffame @Brocklesnitch I used to ring Telstra after my night shift and I’d doze off and wake up and still be on hold so I’d hang up and go to bed and try again next morning.
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Reverse Brain (@WLMOS85) reported@Telstra lost Signal 🙄😪🤔
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Alan Baxter ♛ (@AlanBixter) reported@ArealHughes I am being billed for a Telstra account that does not exist. How much am I billed? Nothing. It does not exist, so there is no service. But the idiots at Telstra dutifully bill me every month. I have been into their shop 4 times trying to kill this account.
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Matai James Turner (@62DesertEagle) reported from Adelaide, South AustraliaThank you telecommunications ombudsman and Telstra for the correct information and waving fees and bills being distributed by ANZ+ digital platforms I'll be ******* you off tomorrow **** Digital Platforms and ID
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Ben (@beninthecapita1) reportedIt’s funny how Telstra has never really rebranded despite their logo, looking like it was made using Microsoft paint.
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Oliver J (@oliverjanik) reported@loftwah I will never understand people who stay loyal to telstra or Optus
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Marxism-Leninism-Whitlamism 🇦🇺 🏳️⚧️ 🇵🇸 (@LaylaSaturn) reported@IceStationSpmda ******* thats before telstra
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra Can't register as a business account cause don't have an ABN. case manager is trying to address my complaint by setting up an onsite technician. . . . To address what is essentially a contract dispute. Onsite tech won't be able to do jack for me on Monday, unless he can
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OzSeahawksFan (@OzSeahawks) reported@Telstra absolute garbage, non-existent customer service (overseas idiots that dont understand english). Pathetic!!!
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Philippa Smith (@PhilippaASmith) reported@Lindajwil @Telstra Sorry to hear you are experiencing issues Linda. Organisations have so little consideration for customers and it is unacceptable when, like you, they are having to deal with so much.
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fatt Guy (@GuyFatt54504) reported@deepwebslinger Based on a search of current news and reports as of April 2026, there is no evidence to support the claim that "tel" (a common abbreviation for Telstra or similar entities) has pink-slipped over 20,000 workers The statement appears to be fabricated or based on misinformation
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Natasha (@Natasha19317558) reported@AlanBixter I’m not a hater but I can’t decide if I hate Medibank Private or Telstra / NBN more? Telstra / NBN sent 15 techies to fix our Internet problem & many phone calls all while our kids doing Uni exams & 1 wtg for cardiac surgery. Stress ++ Good luck Alan coz you’ll need it 🙏
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Conrad (@SdadMyself) reported@SkyNewsAust Every business contributes tax revenue to the government, and extending the licence ‘could’ help raise additional funds. Will this create more jobs, or lead to layoffs like we’ve seen at Telstra and the big four banks, taking into consideration in the current climate?
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Pat Fenis (@BigStrawDog) reported@kai_h @algorithmsayshi Thinking either the eero modems have a built in VPN I cannot locate n disable or the router detecting Telstra AND AGL is causing it to not trust our IP. Also unsure why NBA would care if we are in Syd or melb as far as licensing issues as it's the same market. Frustrating.
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Bill (@BillySisu) reported@TheNoisyTrunk @Caitlen2310 @adrian_couper When LNP min. Richard Alston was asked which parts of Telstra he had sold, Was it Yellow Pages or the GSM network, etc, his eyes glazed over and he confessed he sold a 30% tranche of THE ******* LOT. Which is why NBN needed to build a new fixed network at huge public cost.
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Paws and Willow (@pawsandwillow) reported@Telstra why is my site blocked on your network!!! I have contacted Telstra soo many times with every worker Ive spoken to tell me to fill in a form and wait… this is costing my business money!!!
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tom flynn (@tomdflynn) reportedI missed a Telstra bill Now my phone can't make calls Paid the bill yesterday My phone still can't make calls Very long term Telstra customer Time to move
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YehYeh (@Rusty_times) reported@markbouris Would of had a national broadband network years earlier if Telstra wasn’t sold off. The fire sale PM
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Cdbrown (@BrowntownBrew) reported@diss_presso @robb_j_m The problem was that Telstra weren't going to upgrade as they were using the money to install mobile towers and letting the fixed line to rot. Before being sold off they were looking at upgrade paths, but that all got stopped. Telstra were only interested in killing competition
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Cdbrown (@BrowntownBrew) reported@RichardTheLegit @robb_j_m Leaptel. All the big RSPs are terrible because they know they get customers just because of the name. Leaptel typically outperforms Telstra even during peak periods.
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Cdbrown (@BrowntownBrew) reported@diss_presso @robb_j_m There was no free market competition before because of Telstra. The substandard part of the network is slowly being replaced as people sign up for the free fibre upgrade
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Trev (@Trev__Says) reported@MacFlashmanInc @markbouris @Rocket60271713 This **** **** sold Telstra, the airports and our gold reserves for a once off surplus & no govt was able balance the budget for 20 years because of his economic vandalism This filth should be in a cell with Costello
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James Fowles (@fowles_james) reported@Eckfarming @stationmum101 Telstra and its staff wouldn’t know a customer if they fell over one…..
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Heather Bilson. (@BilsonhBilson) reported@Stinkfiist Howard’s sell off public assets is still contentious! $71.8B in assets that included,Telstra, airports, 167 Billion tons of gold at knock down prices no wonder he was popular with the rich!😳 Rudd got landed with the GFC when falling US house prices had people unable to repay
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HonkyTonkyHawks (@HonkyTonkyHawks) reported@mjonc43 @tommorris32 Telstra and champion data don’t control the cameras at the ground you ******* idiot.
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Brendon Patterson - My Wife & I are PRGuy (@Brendon5374) reported@DanielWeisman5 how are large private corporations any different with service? Complained to Telstra lately? Qantas? One of the major reasons public hospital have a huge waiting list at emergency is because private clinics close early, and are fairly useless and always sending patients there.
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KCC - Kuranda Community Council (@KccKuranda) reported@robb_j_m $94.00 a month and we have trouble with the stream every time we watch a live NRL game...and we live on the main street of town. Telstra in case you were wondering...