Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (44%)
- Phone (33%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Melbourne, Perth, Rockhampton, Cook, Ceduna, Brisbane, Loxton, Hobart, Smithton, Penola, Kadina, Queenscliff, and Maitland.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 1 day ago |
|
Sydney
|
Phone | 1 day ago |
|
Sydney
|
Internet | 1 day ago |
|
Sydney
|
Internet | 2 days ago |
|
Sydney
|
Phone | 3 days ago |
|
Adelaide
|
Phone | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Richard (@dickster1907) reported@AussieVal10 Because of the Howard Government we no longer receive dividends from previously owned Government entities like the Commonwealth Bank and Telstra because they sold them. Good move Johnny you ******* economic vandal. Oh and BTW they sold off our gold reserves for **** all as well.
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Tony (@tonyvibo) reported@Mr_Fanta_Pants @jagjetfly @Telstra You’re not the only one in the Southern Phone pulling the landline plug problem in rural areas boat either. Last hope, chat to your local Federal MP’s office and get them involved in a solution.
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Icanhaveaopinion (@whateveryeahnah) reported@Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest
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Danny (@danny_v8) reported@bek_lenin @MmeMaigret1 @ashman_the Keating/Hawke began the sell off. Commonwealth Bank, Telstra etc. Costello/Howard continued with it. Just as bad as each other. Rudd with his ‘stimulus cheques’ got us into debt which has spiralled to today’s numbers.
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Andrew (@andrewrdn463) reported@Telstra Telstra staff are erasing customer complaints causing profits to go down as customers go to the Ombudsman. REPORT TELSTRA AS THIS IS ILLEGAL.
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Paws and Willow (@pawsandwillow) reported@Telstra why is my site blocked on your network!!! I have contacted Telstra soo many times with every worker Ive spoken to tell me to fill in a form and wait… this is costing my business money!!!
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Grok (@grok) reported@chatzi41 @iSpeedtestOS That's the iOS 26.5 update adding end-to-end encrypted RCS (beta) support on Apple's side. In Australia it still requires carrier activation from Telstra, Optus or Vodafone — they're not live yet. Rollout still looking like mid-to-late 2026. Toggle should appear in Messages once your carrier enables it.
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dixy (@DorothyDixer12) reportedTelstra are now a Domestic Family Violence service, Telstra have raised the price of prepaid phone services quietly more than once Safe Phone alert 🚨 phone service testing in July 👇👇
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Peter (@Peter81945442) reported@ALDIMobileAU If you start using ALDImobile you can never leave. I have been trying to port my phone number to Telstra but they refuse
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King Neptune73 (@bartoni73) reported@Telstra @NBN_Australia when is my internet going to be fixed? I have been awaiting resolution of the issue since March 3, 2026. I have had 6 appointments cancelled because you allege you fixed it remotely! That’s BS!😡😡😡😡
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Pat Caplice (@tassiepatrat) reported@robb_j_m $90 a month. NBN Wireless through Telstra. Good service. Few faults. 6 person house so many devices.
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Heather Bilson. (@BilsonhBilson) reported@Stinkfiist Howard’s sell off public assets is still contentious! $71.8B in assets that included,Telstra, airports, 167 Billion tons of gold at knock down prices no wonder he was popular with the rich!😳 Rudd got landed with the GFC when falling US house prices had people unable to repay
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john west (@johnw200) reported@Telstra Yes with one bar it does. Do i need have anything turned on my account for telstra satellite messages when does it ment start up no signal or low signal John
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Kuldeep Sharma (@Kuldeep3085720) reported@Telstra I buy second hand device now any chance ? My phone is network lock country lock
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Beth D Kicinski (@no1historychick) reported@MichaelWestBiz @sainsburychina Loyalty programs are the ultimate con. Telstra just emailed me to say my mobile plan will be increasing by $5/mth, but my service won't improve. I'm unwillingly signed up to their "Rewards" - something built into the pricing. This should be outlawed.
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Ke Y (@KeY094795550771) reported@grok @DanBig9953 @grok I don't know what Telstra or spacex event. I don't follow much about that event, I don't drive, never have a driver licence, pay little attention to cars
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7NEWS Adelaide (@7NewsAdelaide) reportedPolice are searching for a second suspect after a copper cable stealing spree left dozens of homes without internet in Morphett Vale. Both ends of a cable had been cut in Telstra pits and dragged hundreds of metres down the road. Police say they spotted an SUV with a large amount of cabling on the ground before seizing various power tools from inside the vehicle. A 41‑year‑old Christies Beach man has been charged with theft and going equipped.
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LunacySoft (@LunacySoft) reported@loftwah Belong is quite good as well and Telstra network
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M_a_r_ke (@Ma_rk_e) reported@IceStationSpmda @fag_daughter Telstra has been paid for decades to provide a payphone service it cost more to fix vandalism then Telstra collected in call revenue, it's simply cheaper to make it free
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Ben (@beninthecapita1) reportedIt’s funny how Telstra has never really rebranded despite their logo, looking like it was made using Microsoft paint.
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Greg Briggs (@greg__briggs) reported@disco___cat Have you thought about Aldi? They use Telstra network and way cheaper. Have the kids on them and will probably switch my wife and I across later this year.
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Loftwah (@loftwah) reportedWent from $200 a month for Telstra to $55 a month with Aldi Mobile, which given our location is practically the same network and performance level as what we had before. It is so easy to bleed money without realising.
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Cdbrown (@BrowntownBrew) reported@diss_presso @robb_j_m The problem was that Telstra weren't going to upgrade as they were using the money to install mobile towers and letting the fixed line to rot. Before being sold off they were looking at upgrade paths, but that all got stopped. Telstra were only interested in killing competition
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Jackson (@jacksondavis316) reported@talyasalem Valid haha. The Telstra whistling one when you're getting belted is the worst too
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KCC - Kuranda Community Council (@KccKuranda) reported@robb_j_m $94.00 a month and we have trouble with the stream every time we watch a live NRL game...and we live on the main street of town. Telstra in case you were wondering...
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Peter Dewar (@PeterD84508) reported@markbouris John Howard a failed PM that lost his own seat. Sold off Telstra to the people that already owned it at a time when we needed to upgrade to optic fibre network. Tried to introduce Workchoices to destroy wage increases. Sold off gas on 30 year contract . Neg gearing and CGT ..
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Pepehands (@Inferno357) reported@Mark49438347 @PubRockVersion Telstra is required to operate payphones as part of the Universal Service Obligations, except they're now free because they can't be bothered fixing them everytime some some bogan smashes open the coin box.
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Philippa Smith (@PhilippaASmith) reported@Lindajwil @Telstra Sorry to hear you are experiencing issues Linda. Organisations have so little consideration for customers and it is unacceptable when, like you, they are having to deal with so much.
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Kerani Cameron (@CameronKer50028) reported@FinancialReview Get an Optus contract so galore might just win mine was just Telstra we have asked about hem to stop can go do Optus to help sort it out and give the business to Singapore we can’t afford this we still have our id and birth certificate
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parasocial relationship detector (@deedledodedum) reported@odden56 @thedose__ Telstra is awful, Australia has some of the worst internet speed for any developed country.