Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Arumpo, Melbourne, Sydney, Brisbane, Perth, Adelaide, Newcastle, Cook, Tullah, Mangalore, Dubbo, Wollongong, Bathurst, Hobart, and Launceston.
| City | Problem Type | Report Time |
|---|---|---|
 Arumpo
|
Phone | 16 hours ago |
|
Sydney
|
Phone | 17 hours ago |
|
Brisbane
|
Phone | 17 hours ago |
|
Perth
|
Phone | 17 hours ago |
|
Adelaide
|
Phone | 18 hours ago |
|
Sydney
|
Internet | 20 hours ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Captain Obvious (@uptothegame) reported@Telstra What a complete load of ****. No compensation. Just words. What a disgrace. You don’t care.
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ReinsPhoenix (@ReinsPhoenix) reported@Telstra I didn't pay my telstra bill for a year.. yeah sorry telstra.. let u down.. anyway, hows the weather these days hey! cray! anyway.. catch ya
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Richard (@dickster1907) reported@dean_dene @PaulBongiorno @DrJulieAH Yes because the Prime Minister is running the Telstra network. FFS. These LNP idiots are truly idiots.
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Bwad (@bwad) reported@Telstra You are the most expensive telco by far, when things go so badly wrong, compensation is expected. No network is perfect but when you go down nationwide we expect you to step up and show us you really understand the problems you caused people.
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Rob Ryan (@Berts_Folly) reported@CharlesSzulc Telstra will appear before a Senate inquiry into its outage, starting next Friday. Senator Henderson is involved in the (apparently ongoing) Optus one. It'll be be interesting if she now asks questions of Telstra, as will be forthcoming media reports.
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BigDog (@BigDog_USA) reported@jfsmithcnt @Telstra Stick to your computer games, retard, and let the adults speak. ~
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Luke (@lukeeee_sj) reported@realTomHamilton @BareSware @Telstra Comparing a 24/7 service to food service what in the world is this lmao.
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Mr.MojoRisn (@Totally4yeah) reported@WInsufficientia Telstra may be a private corp, but Albanese’s Labor government literally contracts Telstra to run Triple Zero — the federal emergency call service. That’s why ACMA and the Triple Zero Custodian are investigating right now, and why Labor can hit them with up to $30 million in fines. Your history lesson is sloppy: partial sales started under Hawke/Keating Labor, final tranches under Howard. But that was 20 years ago. Albanese has been “fixing the LNP/PHON mess” since 2022 — and the result under his watch is a software bug that wiped out 600+ Triple Zero calls, stopped trains, triggered hundreds of welfare checks, and may have killed someone. Blaming 1997–2006 ghosts while your government fails to enforce basic oversight on critical infrastructure today is pure deflection. Stop whitewashing another Labor failure, puppet.
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deirdre ritchie (@deirdreritchi10) reported@strangerous10 Telstra has problems but it's not due to China. Especially in the regions and that is the reason why so many have turned to starlink. Because it works.
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Andrew (@andrewrdn463) reported@Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
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𝘊𝘦𝘯𝘵𝘳𝘦𝘝𝘪𝘣𝘦 🇦🇺 (@centrevibe) reported@mettifo79 @Nev92612361 Coal plants are old and costing too much to repair, they are out of operation more and more, gas is expensive thanks to Howard and nuclear was banned to sell Telstra. Renewables are reliable and produce cheaper energy. The wholesale price is going down.
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gh0st (@ghostlead247) reported@Telstra ***** was on vacation during the outage 😡
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Jay Jay (@JayJay1094727) reported@Telstra I need this canva template i **** up all the time
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The Apostropher Royal (@GrammarTsar) reportedTelstra didn't just wait a bit too long to replace servers. They were 10 years beyond their maintenance life. And I'll bet all the senior managers got bonuses for driving costs down & profits up by not replacing them. #Insiders
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Alastair Leith (@AlastairClimate) reported@Totally4yeah @PaulBongiorno that's for that. still don't see how the buck doesn't stop with Telstra? they might lose the contract if they cannot provide a mission critical service with an extremely low level of outages.
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Gavin McKenzie (@gav_mck) reportedDoes it work during a nationwide Telstra outage, asking for all travellers...
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coolbanana321 (@coolbanana321) reported@Telstra CEO of a entire company thinks she can just get away with a 'sorry, my bad'. Wheres the resignation, wheres the the accountability. A normal employee would've been fired over something like this.
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Subhashree Sahoo (@Subhashree50520) reported@australian Attacked my professional things after @LinkedIn was updated to MSFT details. Do u register IND folks coming from MNCs documented for Telstra business? Went through some horrible nuisance created by some folks to present a different opinion about my career track.
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Kara Corruption (@KaraCorruption) reported@Telstra What if, as CEO, you took responsibility and stepped down?
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Tony Walton (@TheCyclonesSka) reported@Telstra "Sorry we let you down"!! What a load of spin bullshit!! You are nothing but GREEDY ARSEHOLES who aren't putting money into infrastructure, despite your bullshit!!! You never **** up raising your prices, do you?!! GREEDY ARSEHOLES!!!
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Pokewood Theater (@pokewoodtheater) reported@Telstra Not good enough, give us a few free months of service for your screw up
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john ****** smith (@jfsmithcnt) reported@BigDog_USA @Telstra Fat yank piece of ****. Your opinion means nothing fatty.
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Marco Bogaers🇳🇱🇦🇺 (@MarcoBogaers) reported@strangerous10 Does Sarah Martin really think such a thing couldn’t happen if the Government owned Telstra? Bad management is bad management. Government is full of bad managers. Technology is constantly changing and such occurrences will happen again - Govt, public or private.
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***** Fitch (@FannyFitch) reported@DaisyIsStarDust Wrong again Barnaby, just like your accusation of China being responsible for the Telstra outage. The ritual you describe was practiced by the Aztecs and the Mayans!
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Lehmo (@lehmoatlarge) reported@strangerous10 @LNPvoterfail Telstra is the purist definition of the corporatisation of essential services. It’s not answerable to the public; only its shareholders. Hence we have a problem; and fly by night pollies handwringing isn’t going to fix it..
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Jake 🍺 (@JakeBeer11) reported@Telstra When do we receive compensation. Will there be a credit on the next bill for the outage ?
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Silence🇦🇺🏴🌳 (@ChasinGhsts) reported@Natho369 I live in in the NW Coast of TAS and the internet here is absolute dog ****. 5G constantly dropping out and this is before Telstra dropped the ball last week. On top of which my power bill during winter is $18 per day. This is a state that exports power.
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beep boop (@a_small_robot) reported@maximumwelfare "sowwy we let u down :( uwu" telstra you are not a small startup come on
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Pricette (@gopricette) reported@Telstra Diversity hires all the way down. People literally die when they cannot get emergency services. All in the name of "hiring more women" (and "minorities" aka people who can't speak English). Bravo, Telstra!
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Winsor Dobbin (@winsordobbin) reportedOh dear. @Telstra are a little slow. “Last week we let you down, and I am sorry for that.”