Telstra Outage Report
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Brisbane, Kadina, Penola, Ceduna, Melbourne, Kincumber, Perth, Hobart, Corny Point, Mallala, Toowoomba, Treeby and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Adelaide |
Internet | |
| Brisbane |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Hudson
(@PhilipH70597648) reported
@MrTVAus What is the purpose of Telstra being a broadcaster? Telstra broadcasts nothing? I never have gotten it, it makes zero sense
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Duke Maloney
(@rhamus13) reported
@Telstra You guys are the worst 3 year's & the internet never works properly that upgrade was well worth the money 🤦
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erin kate
(@__geekgirl__) reported
@WeekOnWednesday @mariewalsh18 Fun times. I’ve been waiting on @Telstra to fix their f*ckup for 6 months now. Unstable internet as a Virtual Assistant means I’ll lose my business because I’ve run out of savings to live on and have lost multiple clients to their incompetence.
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Adam Williams
(@adamjonwilliams) reported
hey @telstra, could you update your mobile bill you send to people to include the total data used - this way we can migrate down to smaller plans where we arent going close to the data on the current plan. Included but no total - to avoid exactly that?
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Charles Miller
(@carlfish) reported
One advantage of this asymmetric routing was that any customer doing a traceroute to find out why their Quake pings sucked so badly would see the generally direct Telstra hops, not whatever weirdly circuitous route it took their packets to get back to them.
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Ricky🏄🏼♂️
(@galumay) reported
@stilgherrian @BoomerDea Resellers like Boost can't offer it because the wholesalers like Telstra refuse to support it for them. So all consumers will probably lose out, forced back onto legacy telcos. I also wonder whether telcos in most non 1st world countries will now move to eSims, I doubt it.
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Monica
(@AttardMon) reported
Hey @telstra - any chance of urgent assistance on day pass issue??
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dawn lambie
(@avava45) reported
@Telstra it was Tech support I spoke to. have not been able to email my family in Queensland and Japan. so upset. yes, should not have yelled last week but was talking to .... stopped this time as my home phone no. would not cancel to ad mobile no
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MrNitters
(@MrNitters) reported
@AFL @Telstra ****, just make him an inaugural legend and move on! BORING - it was good when I was a kid, but not anymore!
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Priscilla Matheson
(@SillBill_321) reported
Since to death of this crap. Free to air and you can't even watch the channels without a 3min delay @Telstra TV and @9Now every bloody time. This login crap is ****. Free to air login should be an option or stay logged in!! Not lick you out
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Twitbit
(@Twitbit04608714) reported
@Telstra So you can reply to this Tweet within 1m of posting but the case manager assigned to us never calls back. This has gone all the way to the Ombudsman but you still can’t get it together. No, the number hasn’t been ported, we have no NBN and the promised 4G back isn’t working.
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M Tjen
(@TjenM) reported
Damn! Why is the #iPhone14pro not available in blue?! and so damn expensive! I have to see what the purple colour looks like.. @Telstra Release the pricing plans now!
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ILuvGames
(@ILuvGames5) reported
@HPeake11 @AFL @Telstra I don't think it's a lack of support. Its that I don't know who she is.
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'News Corp is a Corrosive Parasite' Biggles
(@Taco_Lad) reported
@ne0luddite @kels_316 Telstra usually prevent use of other mail servers apart from the big ones on their LTE network. By default 25, 587 and 465 (TLS) are all restricted to telstra mail servers or MS, Gooble or Apple on their LTE networks from my experience.
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dawn lambie
(@avava45) reported
@Telstra Tanasha, it was a nice thought, I rang but the guy, could not help me - go figure. Telstra gives and takes away....PLEASE RESTORE MY EMAIL it is now 2 weeks
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Monica
(@AttardMon) reported
@Goldenjocks @NeilMcMahon Damn, wrong handle. It was @Telstra
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Adam
(@kels_316) reported
@pharnzwurth yes ABB is our ISP. We have a mix of optus and telstra dongles for travel, everything is grand with the optus ones, ******* **** with the telstra
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Warrick Strang
(@boyd_strang) reported
@JJKALE2 Have a Telstra landline. Service out 95% of the time?
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dawn lambie
(@avava45) reported
@Telstra the sage continues. today went to the local telstra store at Hastings, bought a mobile and credit and had the guy set up phone and restore email. came home, email not working. called Telstra phone no. he couldn't help me. want to scream
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diane mckenzie
(@dianemc34717099) reported
@TheDog63440016 They must have been out in force today - I got that call from someone saying they are with Telstra & my Internet has been hacked - they want to help me - lol I'm not with Telstra.
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Solo Monk
(@JJKALE2) reported
"Hello Sir, I'm calling from Telstra." No you're not. Telstra don't do customer service.
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Aiden Howlett
(@AidenHowlett) reported
@Aerohaveno @OperationalInc1 I’ve given up on public wifi, especially on moving vehicles. Most of the time it’s a Telstra connection anyway, of which my phone handles it better through my personal 5G service.
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Aiden Howlett
(@AidenHowlett) reported
@Aerohaveno @OperationalInc1 Then there’s those on Telstra Wholesale, duped into thinking they’ve got better service than Optus, when in fact it’s the opposite.
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GailT
(@GBTSocScientist) reported
@AnnJohn07864164 @Optus Yes I changed from Optus to Telstra. Appalling service from Optus! Purchased ph at Xmas few yrs ago. Guy that served me was DRUNK from staff party prev night! My internet recept was appalling. Telstra's has been great.
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Warrick Strang
(@boyd_strang) reported
@Telstra Noted but the line is so bad it probably does not matter!
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convict/htg
(@Steve99529662) reported
@EWatsonBrown It certainly makes sense, we want QANTAS back, along with Telstra, two services that have gone down the tube since being privatised, with absolutely no customer service value whatsoever.
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Charles Miller
(@carlfish) reported
One advantage of this asymmetric routing was that any customer doing a traceroute to find out why their Quake pings sucked so badly would see the generally direct Telstra hops, not whatever weirdly circuitous route it took your data to get back to you.
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Ricky🏄🏼♂️
(@galumay) reported
@BoomerDea @stilgherrian Boost are not owned by Telstra, the problem is if they go away we are all forced back onto Telstra. Anyway, its not a problem for now as its apparently US only at this stage.
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sportsindustry
(@footyindustryAU) reported
from
Adelaide, State of South Australia
@johnsonleung @oethesaint @Tenash921 My understanding is that the afl website and associated network are Telstra assets. Telstra recieves all the advertising profit.
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Duke Maloney
(@rhamus13) reported
@Telstra No definitely not as you keep saying it's the best available instead of giving us a high speed box or send out a technician to fix the problem we have been over this several times