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Telstra

Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 8: Problems at Telstra

Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 54% Phone (54%)
  • 29% Internet (29%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Melbourne, Arumpo, Perth, Brisbane, Gold Coast, Coomera, Sunshine Coast, Hobart, Couridjah, Townsville, Murrumburrah, Yarrawonga, and Mandurah.

CityProblem TypeReport Time
Sydney Internet 48 minutes ago
Adelaide Phone 1 hour ago
Sydney Phone 1 hour ago
Melbourne Internet 2 hours ago
Arumpo Phone 2 hours ago
Perth Phone 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteRepeatAber
    Pete Repeat (@PeteRepeatAber) reported

    ... national carrier has just suffered a catastrophic network meltdown & us subscribers are demanding REAL answers. @AlboMP do your job for a change & demand answers/action from Telstra. No bullshit "commercial company" claims as well!!!!!!

  • tuykai_
    Tay 🦥 (@tuykai_) reported

    Is telstra still down aka do I need to download everything from my spotify so I don't need to listen to commercial gym music

  • algorithmsayshi
    Depresso Martini ♥︎♡︎ (@algorithmsayshi) reported

    Telstra network down means I'm going off grid ✨

  • noisymynah2020
    JC44 (@noisymynah2020) reported

    @10NewsAU Excuse me, who is the "we" looking into the problem? A senior telecommunications engineer? Or Chief Finance Officer Michael Ackland & his accountants? Does Telstra view everything through $$$ lenses?

  • Offerandextend
    LM (@Offerandextend) reported

    @Wolfie__Bear @Cotty_Merv @Telstra It’s like he’s hoping Telstra will pick him or thank him publicly? Imagine my frustration when a major corporation that keeps increasing their prices can’t even get a service working which puts people at risk 🤡. It’s like when Optus went out and people literally died

  • noreasonspec
    the what an election chocobo (@noreasonspec) reported

    @undefinedhandle Telstra or vline Cos I dunno man I think a rail service should have backups

  • glenpen60
    Glen (@glenpen60) reported

    Albo - Telstra outage “very concerning” Albo & Wong - Israel’s genocide on Palestine “very concerning” WTF????

  • EmmaGeorgeCoker
    emmanuella ✩ (@EmmaGeorgeCoker) reported

    why’s telstra down. that’s optus **** 🙄

  • jebe_diah
    Jebediah Kerman (@jebe_diah) reported

    **** sake why is telstra down?

  • R812199553
    Leftist Tears 🇬🇧🇺🇸🇦🇺 (@R812199553) reported

    Telstra nationwide outage in Australia believed to be espionage from foreign power #Telstra

  • Indulge_Frankie
    🪻Frankie Sinatra: Lavender Nomad🪻 (@Indulge_Frankie) reported

    @Telstra This is why Telecom should never have been privatised.

  • claytonjhawkins
    Clayton J Hawkins (@claytonjhawkins) reported

    @QBCCIntegrity @Telstra I can advise, from my own experience, that it was not a nationwide outage.

  • WookieJon
    Wookiee (@WookieJon) reported

    @vcolaci @Telstra Those should still work as long as there's any available carrier service in your area.

  • CamCamCam81
    Cameron (@CamCamCam81) reported

    @BreenBreen1 @Telstra You're connected to the modem/router but there is no internet connection to the modem/router due to the outage

  • Loughy_91
    lough (@Loughy_91) reported

    @SEATO_rvlt @AllBiteNoBark88 Unless you were the CTO (and having a look at the blabbering nonsense you post) there's no way you've got an NDA at Telstra. Sit down and shut up

  • chrisnoonan54
    Christine Teresa (@chrisnoonan54) reported

    @Ausbobsmit She doesn’t know what to do anyway Remember when she started there was a problem with telstra he reply was “i have only just started i am still learning “

  • Kroke14
    Kråke (@Kroke14) reported

    @HaveeSnowball The Telstra CEO should step down immediately..

  • rhematt
    Dr Richard Matthews 🇦🇺 (@rhematt) reported

    Just putting it out there. The timing between this mornings strikes in Iran by the US and the National Telstra outage seems a little coincidental for those who understand hybrid warfare. Is the US still using Australian bases as staging grounds for this conflict?

  • geoff_brindley
    Geoff Brindley (@geoff_brindley) reported

    @AllBiteNoBark88 The WA govts free $100 fuel voucher for signing up for digital i.d this week has crashed Telstra, the mice never asks why the cheese is free!

  • RichardDive
    Rick D 🇵🇸 (@RichardDive) reported

    The Telstra outage this morning is more than likely just the result of incompetence, but I wouldn’t rule out malice

  • BiripiGuri
    Dim Sim (@BiripiGuri) reported

    @JohnTheMaestro @Telstra No service australia wideThey are the qantas of communications in Aus. They own all infrastucture and lines, they just rent them out to Optus and other providers. Ive been telstra for 25 years, this is largest ive expereinced in that 25 years, not too bad.

  • OzTeslaGuy
    Oz Tesla Guy 🇦🇺 (@OzTeslaGuy) reported

    Big @Telstra outage today. @Tesla premium connectivity offline. FSD still drove me to work without missing a beat.

  • davo453
    Courty (@davo453) reported

    @TheCl0wn85 @Telstra I felt like that when i moved from Optus for the same reason. As soon as the contract is up I'll switch back, basically no service ever in my area.

  • sirhumpyAU
    Humpy (@sirhumpyAU) reported

    @Fish_Lips_ Yep, my 90yo Aunt was in hospital for 6 months, I asked Telstra to suspend her service, they refused and said they could cancel it and she would lose the landline number she has had for something like 40 years

  • Bender_Aus
    Bender (@Bender_Aus) reported

    @Telstra Didn't India answer the calls for tech support @Telstra ?

  • fugarus78
    Mr TC (@fugarus78) reported

    @connor_daren @Telstra Huh? what are you talking about, it is a Telstra outage nothing to do with your device.

  • heresisted
    esseeeayeenn (@heresisted) reported

    **** off @Telstra no one needs a lecture from your executive on how to use wifi. Or to tell us how to do anything. Just fix your own ******* network you absolute ******* *****. This arrogant **** must resign immediately.

  • comsecx
    Mick 👇 🇦🇺 (@comsecx) reported

    @MaximilPlan3t @GregNordo @AllBiteNoBark88 Aldi Mobile is on the Telstra wholesale network..... that won't help you today..

  • will_evans_qld
    William Evans (@will_evans_qld) reported

    Back when Optus went down I was a Telstra customer. I moved over to amaysim which is Optus, and now the Big T has gone down. #winning

  • rdc768
    raddaddy8 (@rdc768) reported

    @Telstra System is completely down. Get out in front of it asap.