Telstra service status: outage reports and connection issues
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (46%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (6%)
- Total Blackout (3%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Brisbane, Perth, Sydney, Adelaide, The Hills Shire, Melbourne, Campbelltown, Gympie, Loamside, Long Forest, Penola, Hobart, Sunshine Coast, Canberra, and Bungalow Flat.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 19 hours ago |
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Phone | 2 days ago |
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Phone | 2 days ago |
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Phone | 2 days ago |
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Phone | 2 days ago |
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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๐Mythical Mira ๐ชธ (@Mythical_mira) reportedlol got my first spam call ring ring hi miss Iโm calling from Telstra you to say you won a new smart phone iโm with *insert different provider* thats not possible madam Iโm just trying to give you a free phone ๐ก obviously angry tone Quiet processing (no sleep) i hang up
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Andy (@Andy22000) reported@WhereMyOstrich @ausstockchick No need to respond in such a derogatory manner. Here is the list, I pulled this from Grok in app you can verify it easily. Recent major Australian companies announcing significant domestic layoffs and offshoring of corporate/white-collar roles โ Woolworths, Officeworks, Telstra, and NAB โ have timed these moves amid sharp rises in domestic employment costs. โข Woolworths (early June 2026) is offshoring hundreds of head-office roles in IT, finance, and HR to India/Philippines as part of cost-cutting to stay competitive with Aldi and Amazon. โข Officeworks (late May 2026) is shifting hundreds of support, customer service, and tech roles to Bengaluru and Manila, boosted by AI/automation. โข Telstra (earlier 2026) cut hundreds of roles (up to 650 in rounds) with work moving offshore to India. โข NAB has expanded offshore teams in India/Vietnam (adding 1,000+ roles) while managing Australian redundancies. This wave aligns closely with escalating domestic labour costs: The national minimum wage and award rates rose 3.5% from July 2025, superannuation guarantee hit 12%, and the Fair Work Commission announced further increases effective July 2026 (4.75% on awards, ~5.9โ6% on the minimum wage to $26.44/hour). Combined with weak productivity growth, higher on-costs (payroll tax, workersโ comp, etc.), and strong wage pressures, this has widened the cost gap versus offshore locations where skilled roles can be 30โ70% cheaper. Companies cite these factors โ plus efficiency drives โ as key reasons for prioritising offshoring while protecting or growing frontline retail/store jobs domestically. This reflects a broader 2025โ2026 trend among Aussie firms responding to cost-arbitrage opportunities in a high-wage, lower-productivity environment.
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Con (@ConPaffas) reported@MPolyalloy Now do the ALP list or does that not suit the agenda? Btw, I donโt support government selling assets. Or military bases for that matter. The only one that was good sale was Telstra, because they got a lot more than what it was worth and it hasnโt appreciated. Tech killed Telstra
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Trev (@Trev__Says) reported@2D_laSol @arbsmichael I blame these 2 vile **** ***** They sold off everything that was not nailed down in a once off fire sale so that no govt for 20 years was able to balance a budget Telstra, CBA, the airports, our gold all gone These grubs should be in jail
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๐ป๐๐๐๐๐๐๐ ๐พ๐๐๐๐๐๐๐๐ ยฉ (@skylarusi) reported@the_LoungeFly @Telstra 1/2 I'm guessing there's an issue with privacy My messagebank was switched off without my consent When I called to get it switched back on the operator changed my plan I called asking for it to be reinstated (it was an obsolete plan) and spent a week arguing with a 'manager'...
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Dave Jones (@eevblog) reportedTrying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?
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enz (@enz2g) reported@joey8bitz @1WeakGuttedDog Youโre so confidently wrong. No **** itโs Telstra, Iโve used both and Iโm fully aware Telstra own boost. Boost is a budget provider and receives lower priority to the network, it isnโt rocket science. My second phone is on boost and performs worse than my wifeโs Telstra phone.
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Jumbarrawa (@jumbarrawa) reported@SocialPiranha3 @Telstra That amaysim has one good thing, a cheap esim that lets people txt you .. all of them run fom telstra lines. And yet Telstra is stooging everyone. I don't get a dollar back every time they dont have a service I pay for. why they get to jam prices up ? like owning a pizza shop and maybe give you a whole pizza. telstra can get fuked. 115 a month for service that has dropped how many times in last month .. they should be at ACCC
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Rory Kilpatrick ๐ณ๏ธโ๐๐ฎ๐ช๐ฆ๐บ (Brad Close Fan) (@AflGlicko) reported@SgtButane Emptihad, Marvellously ****, Telstra Doom, Big Vic Colonialism Stadium
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Michael Abbott (@AgentAbbey) reported@Telstra Doncaster internet outages. Any customer credits for inconvenience on a busy Sat
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Mike Sharpe (@VMaxF1) reported@Telstra How does the assessment process work? U&P doesn't apply from what I can see in that link, but a (very expensive) device appears to have basic paint/coating flaking issues, which should be able to be resolved.
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Devil's Avocado (@CaptHughBeard) reported@Telstra I'm an Aussie working in the US for a few years. I keep my Aussie mobile account paid for when I come home to visit. Can you please explain how mobile data charges are higher with you in Australia, compared to my US cell service on mobile roaming?
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Bri ๐งโ๐ฆฏ๐ป|| SUPPORT ๐๐๐ (@BHanchen) reportedYo Aussies anyone else with telstra (or companies that use their network, like belong) having issues with data?? Woke up this morning and the wifi wasn't working, turned on my data and... that wasn't working either. And my roommate's data isn't working either
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SharpSalah #SLOTOUT ๐ฆ๐บ (@SharpSaIah) reported@AFL @Telstra @essendonfc Poor bastard
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oneonethreeinvesting (@113investing) reported@_shanmoho @hasselljpb @Telstra They 'upgraded' to 5G down here last year and killing the 4G network in the process. Hahahaha .Had to switch to a different provider.
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Z (@glen_birnie) reported@Adam_and_EVs Should ask them if they purchased through Telstra networkโฆ.
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jess ๐๐ (@talkingj3ss) reported@polisnotokay LITERALLY TELSTRA GET UR **** TOGETHER
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enz (@enz2g) reported@joey8bitz @1WeakGuttedDog Holy **** youโre dumb. Boost is a budget provider, they are never going to give you the same PRIORITY as youโd get with Telstra otherwise the people that pay twice the amount would be getting the same service No one with boost is expecting the same speeds and priority
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Rob Arbon (@arbon_rob93103) reported@SophiaMoermond When John Howard defeated Paul Keating in the 1996 election, Australia's federal debt was $97B. He sold assets (like Telstra) plus set about paying down the debt. The debt was cleared in 2006 and our savings began. The Rudd govt inherited $17B.
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์ค์นผ๋ โขํด๋ฆฐ (@scarletthxxrin7) reported@Telstra hi, How long can a Telstra prepaid number stay active without a recharge before the service is cancelled? Iโll be overseas for around 2 to 3 months and want to keep my number without buy any data. it will be wasted.
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John Clements (@kc9on) reported@eevblog You can check out any time you like but you can never leave. Welcome to the cell phone Telstra Mobile.......
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Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reportedI had established with Telstra complaints issue is with RINGER at exchange (e.g. other party hears ringing, but my end doesn't ring). INC42292959, complaint 131187000, so ******* tests my line at box, doesn't come in, DOESN'T KNOW PROBLEM, leaves card. INCOMPETENCE ALL ROUND! FFS
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landman (@hasselljpb) reportedGotta love it when the @Telstra helpline drops out while trying to solve a @telstra issue
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Julie Burgess (@julieburgess623) reported@Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.
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GregM (@Gmeister67) reported@WSWanderingEels @ardmorelad Yep Aus govt also own the NBN network who mainly use the Telstra network, amongst other smaller players. Everyone gets a drink
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RANGER ROY (@troycarlon) reportedHey @Starlink. Moving my subscription to Telstra, an authorised Starlink reseller. Need urgent assistance to manually delink my KIT number as cannot do it through the Starlink site as subscription is only 3 days old. Can you help???
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Jean-Pierre YIN (@kalsue) reported@llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.
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xroadie (@xroadie) reported@BassonBrain @Starlink But an iPhone can connect to the phone network via the starlink wifiโฆ.without Telstra
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๐ซ๐๐๐๐๐ ๐บ๐๐๐๐ ๐ด๐๐๐๐๐๐๐ ๐ฆ๐บ (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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Matai James Turner (@62DesertEagle) reportedmy recent Telstra Auto pay failed because someone changed the password on my Telstra account and I never turn ed the Wifi off and that card and both cards are full