1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Telstra
Telstra

Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 47% Internet (47%)
  • 35% Phone (35%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Geelong, Penola, Cook, Perth, Canberra, Adelaide, Nuriootpa, Loxton, Hobart, Brisbane, The Hills Shire, Campbelltown, and Gympie.

CityProblem TypeReport Time
Melbourne Internet 37 minutes ago
Melbourne Internet 16 hours ago
Sydney Internet 17 hours ago
Geelong Internet 1 day ago
Penola Phone 2 days ago
Cook Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • James_M_South
    JimBobSquarePants ๐Ÿ‡บ๐Ÿ‡ฆ (@James_M_South) reported

    @Telstra been stuck on mobile internet for 2 days now in Peregian Springs. Have reported fault yesterday evening but only outage listed is a closed from yesterday morning. What gives?

  • eevblog
    Dave Jones (@eevblog) reported

    UPDATE: Dodo contacted me and transferred the Telstra number manually. Said it could take two working days. Several hours later my Telstra SIM is now dead and the new Dodo SIM doesn't work. The website just shows "Order in progress". And now it's Friday night.

  • MercJestr
    MercurialJester (ใ‚ธใ‚งใ‚นใ‚ฟ)๐ŸŒก| PNGTuber โœŠ ๐Ÿ‡ต๐Ÿ‡ธ๐Ÿ‰๐Ÿ‡ฑ๐Ÿ‡งโœŠ (@MercJestr) reported

    The insult is that Telstra is also upping my plan cost by $10 a month so they are simultaneously telling me I'm a risk, but also to go **** myself and pay it anyway.

  • FeaPage29
    Fiona (@FeaPage29) reported

    Wow. @Telstra been down 2 days in areas of the Tenterfield area. Not good when most people only have mobiles now.

  • spannaforce
    Anna (@spannaforce) reported

    Man, telstra internet has gone down Rebooted a thousand times.

  • hasselljpb
    landman (@hasselljpb) reported

    @Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!

  • hasselljpb
    landman (@hasselljpb) reported

    Gotta love it when the @Telstra helpline drops out while trying to solve a @telstra issue

  • jayzcoz
    jayzco (@jayzcoz) reported

    @gasugasu1984 Iโ€™ve used Belong premium, $95/mth, 100/17mbps. FTTN. They use Telstra service. Northern VIC. I find the speed ok for (tv) streaming, but lm not using any video computer development software. I havenโ€™t done a speed test. Likely cheaper services available.

  • 113investing
    oneonethreeinvesting (@113investing) reported

    @_shanmoho @hasselljpb @Telstra They 'upgraded' to 5G down here last year and killing the 4G network in the process. Hahahaha .Had to switch to a different provider.

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    OK the rain was good but why is the phone out? first rain in a while might have taken out the landline or rats or termites be in a right pickle if the mobile were network blocked as it was for a while hey @Telstra can't dm on the new phone the "network" demanded I buy

  • Raptor_54321
    ๐‡๐“๐€๐‘๐šฐ๐‡๐‚ ๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆโ˜€๏ธ (@Raptor_54321) reported

    @_Testflight_ Came to see if it finally popped and was put out of its misery. Stayed for an actually good Telstra ad Iโ€™ve never seen before

  • CompSciFutures
    Dead Aฬทฬˆฬฝอ—ฬฌอ–PฬทฬŠฬญฬณอ”อ‡ on CompSciFutures (โˆ€/โˆƒ/acc) (@CompSciFutures) reported

    ๐—ข๐—ก ๐— ๐—˜๐—ก๐—ง๐—”๐—Ÿ ๐—”๐—•๐—จ๐—ฆ๐—˜ ๐—•๐—ฌ ๐—ง๐—˜๐—Ÿ๐—ฆ๐—ง๐—ฅ๐—” ๐—–๐—”๐—Ÿ๐—Ÿ๐—œ๐—ก๐—š ๐Ÿญ๐Ÿฏ๐Ÿฎ๐Ÿฌ๐Ÿฌ๐Ÿฌ ๐—ช๐—›๐—˜๐—ก ๐—˜๐—ซ๐—›๐—œ๐—•๐—œ๐—ง๐—œ๐—ข๐—ก ๐—–๐—ข๐—ฅ๐—ฃ๐—ข๐—ฅ๐—”๐—ง๐—˜ ๐—•๐—จ๐—œ๐—Ÿ๐——๐—œ๐—ก๐—š ๐—ฆ๐—ช๐—œ๐—ง๐—–๐—›๐—•๐—ข๐—”๐—ฅ๐—— ๐—œ๐—ฆ ๐——๐—œ๐—ฆ๐—–๐—ข๐—ก๐—ก๐—˜๐—–๐—ง๐—˜๐—— Re: INC42959519 19-Jun-26 13:36 Call from Telstra faults L2, said will call back after Network Reset & Restart 14:32 Call back from Telstra faults L2, (from outside Australia over 5G - an insecure channel) call took 21 minutes of tautological circular mentally abusive dark reasoning & failure to follow procedures. Refused to escalate "Deprovisioning" of SIM cards unable to make calls to transmit data, demanding "samples" of calls to/from +1-408 by IBM and PARC from Military Classified numbers for over 10 years. Refused to comply with Data Sovereignty rules and to respect the classified nature of the "samples" they were requesting and I refused to provide till I am talking to a suitably qualified person or engineer calling from within Australia. Refused to comply with "Do not talk to computer scientists over insecure channels" rule. I then said "will not escalate till I provide samples", I explained "deprovisioned" is more than enough to escalate and samples to that end have been provided. Call put on mute, stayed silent for 5 mins then other end terminated call. AP

  • lordgeezuz
    gee (@lordgeezuz) reported

    @ruicharadrius My partners father works for Telstra and their internet NEVER WORKS. HOW DO YOU WORK FOR THE BIGGEST INTERNET COMPANY IN AUSTRALIA AND YET YOUR HOME INTERNET DOESNT WORK๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

  • kathtatts
    Kranky Kath (@kathtatts) reported

    @ellymelly Spare a thought for those of us who have no choice of provider so have to just suck it up. Same goes for phone service and Telstra says if we don't like it then disconnect and have no phone at all.

  • Lincolnabe123
    ๐ŸŒHenry Ross (@Lincolnabe123) reported

    @MikeCarlton01 The very worst though is a toss up between Qantas and Telstra ๐Ÿ‘Ž๐Ÿ˜ก๐Ÿ˜ก

  • camo2572
    Here4CarltonMeltdownsโšซ๏ธโšช๏ธโšซ๏ธ๐Ÿ‡ฆ๐Ÿ‡บโœŠ๐Ÿพ๐ŸŒŠ๐Ÿ„โ€โ™‚๏ธ (@camo2572) reported

    @karlstefanovic Sold everything you clown Private sector won Thatโ€™s why we pay **** tonne more Look at Telecom into Telstra he royally ****** that up ******* get it right ******** ๐Ÿคก๐Ÿ–•#Auspol

  • Trev__Says
    Trev (@Trev__Says) reported

    @Loud_Lass @DaleH1234 This dead **** sold all the airports, Telstra and the CBA in a once off fire sale to turn a single year surplus for the pin head lib supporters. He and Howard should be in a cell

  • Bailey92035278
    X- Y Bailey ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ณ๐Ÿ‡ฟ ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฉ๐Ÿ‡ช๐Ÿ‡ฎ๐Ÿ‡น (@Bailey92035278) reported

    @WSWanderingEels On the rare occasion Vodafone customer I actually agree with Telstra yes you have to go now if youโ€™re the NRL like yeah 2029 if you want to beat the AFL over anything then this would be the one AFL hasnโ€™t even talked about 20th team. Time for the NRL to put up or shut up

  • OCELeoo
    ๐Ÿ‡ฆ๐Ÿ‡บLeoo ๐Ÿ—ป (@OCELeoo) reported

    @SamuelLalor22 @AFL @Telstra The team he was never on sure

  • lynettekc
    Lynette (@lynettekc) reported

    @MikeCarlton01 **** Telstra ๐Ÿคฌ

  • BHanchen
    Bri ๐Ÿง‘โ€๐Ÿฆฏ๐ŸŒป|| SUPPORT ๐Ÿ‰๐Ÿ‰๐Ÿ‰ (@BHanchen) reported

    Yo Aussies anyone else with telstra (or companies that use their network, like belong) having issues with data?? Woke up this morning and the wifi wasn't working, turned on my data and... that wasn't working either. And my roommate's data isn't working either

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

  • ColinCleanEnery
    Colin Ritchie (@ColinCleanEnery) reported

    @sydney_ev Actually it has been failing across remote Australia for decades. Telstra has unreliable network coverage as the middle of Australia can not have enough sunshine for their solar for days.

  • wakeuptotheleft
    Don't Listen to words. Watch their actions. (@wakeuptotheleft) reported

    @DarcyMiddleton @AmeliaBee7 Itโ€™s not trans hysteria mate, we moved my two nieces from a public school to a private one as they were allowing a boy to shower with 12 year old girls and when the parents went down to the school they teachers were attacking the girls and offering to re educate them , where I currently work ,the young kids that work there also go to a government school and a 16 year old is now allowed to shower with the girls and this **** has hit the fan at that school. It happens is workplaces too, I worked for Telstra for 12 years and then another big corporate for 10, we had a gym on site for all staff and it used to be quite busy before and after work as it was free. Then the morons announced their trans policy and allowed the males to shower and undress with the females. No one complained because they know theyโ€™d get in trouble and 95 per cent just stopped using the facility, meanwhile on teams everyone is talking about how ****** it is and how no one can say a word. This is issue plays a big part.

  • melaniejackson2
    Melanie Jackson (@melaniejackson2) reported

    @Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation

  • OTheChad
    Chad (@OTheChad) reported

    @mynameiskiiiid @TheKouk Structural deficit? Mate, let's get this straight.Australia's structural budget issues blew out post-GFC and especially under recent big-spending governments โ€” not from Howard paying down $96b in inherited debt while running surpluses. Howard left the budget in strong shape with low debt and a Future Fund seeded. Today's deficits (still projected around 1% of GDP with net debt heading to ~20%+) come from exploding recurrent spending: NDIS, aged care, welfare, and public sector bloat โ€” not a lack of 'productivity policy' from the 90s/00s. Howard-era asset sales (Telstra etc.) shifted assets to private hands where they often delivered better efficiency and innovation โ€” exactly what boosts productivity. Privatisation and microeconomic reforms in the 80s-90s drove Australia's strong productivity surge in the late 90s/early 00s. Blaming today's slump on "record low infrastructure spending" 25-30 years ago is the real stretch. Recent productivity stagnation (labour productivity near flat since ~2016-17, weakest in decades) has clear modern drivers:Services shift โ€” healthcare, education, public admin (non-market sectors) now dominate and have abysmal productivity growth. Faster broadband, transport, and training matter โ€” but governments have poured billions into infrastructure since then (and states still do). The constraint isn't some 1990s "under-spend"; it's getting value for money, avoiding waste, and prioritising high-return projects over recurrent blowouts. Private sector dynamism, competition, and sensible tax settings deliver productivity far more reliably than more government "facilitation" funded by structural deficits. You know what actually restricts productivity policy? Promising endless spending while ignoring incentives, efficiency, and evidence. Structural deficits today crowd out future options through higher interest and taxes โ€” not the other way around." This keeps it punchy, factual, and directly dismantles the causal link while flipping the deficit argument.

  • kanethesaint
    Kโ€ขAโ€ขNโ€ขE (@kanethesaint) reported

    @ronInBendigo @RaymondKeown3 The Belong (Telstra) plan is $25 only once you have activated a service with them it will appear when you go to change plans via their app. 10GB data per month with rollover, if you ever exceed it, it doesn't charge extra just slows to 1Mbps.

  • VMaxF1
    Mike Sharpe (@VMaxF1) reported

    @Telstra How does the assessment process work? U&P doesn't apply from what I can see in that link, but a (very expensive) device appears to have basic paint/coating flaking issues, which should be able to be resolved.

  • James_M_South
    JimBobSquarePants ๐Ÿ‡บ๐Ÿ‡ฆ (@James_M_South) reported

    @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.