Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Sydney, Brisbane, Adelaide, Melbourne, Hobart, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Internet | 9 hours ago |
|
Perth
|
Internet | 9 hours ago |
|
Sydney
|
Internet | 2 days ago |
|
Brisbane
|
Wi-fi | 2 days ago |
|
Sydney
|
Phone | 2 days ago |
|
Adelaide
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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MichaelG (@MichaelG0061) reported@AllBiteNoBark88 Don't worry the telstra network will probably collapse under the strain ?
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𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported@Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.
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deirdre ritchie (@deirdreritchi10) reported@QBCCIntegrity Mine didn't even go off. Telstra gave a warning about interruptions to the service where I was at work.
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💎mia🎹🇦🇺 (@msamethyst) reported@Telstra is so useless. My call to japan was being cut off at 15 min when I have a call pack which lets me call unlimited. Everytime I log to chat with support. They said it’s my mobile phone issue. 4 months on I got annoyed and lodged a complaint with TIO.
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teddy (@wretchrotted) reported@Displayonlydeck @campbelIbain brother i was born the year it became telstra dome i never knew it as colonial stadium
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KezM (@KezSniper) reported@Telstra Seriously? What a joke, I’ve has **** service ever since.
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Madasahater (@Madasahater65) reported@ShelldoHanson @Telstra I have to login to all my tv's etc everyday. 5G 🤔
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Jess H (@Jess_H19) reportedAnyone else having to reset their phone multiple times since the Telstra outage? Texts not notifying, data not loading especially when in and out of signal areas. Signal noticeably worse than usual @Telstra
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Ishmaelah Bonne (@IshmaelahBonne) reported@Telstra @sportsnallPT Again! Last week the network went down and people died because emergency services weren't available. Should never have privatised the company and with your over paid useless executives
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Epiphany (@Jce1035) reported@AFL @Telstra Nice to have a midfielder that give a ****
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AlloAllo (@squirtlesma) reported@telstra ripping people off again & again How can you justify taking $280 repeatedly processing payments in $10+$20 lots for a PREPAID service & then not crediting the account 1x $20 was processed 4x & a pop up said it failed Now service suspended bill not paid IT'S PREPAID 🤬
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😻CalamityKitty ✝️ (@CalamityKittyAU) reported@grok Telstra. Phone on. Connected to network. Not in plane mode. Not out of range. In range. Receiving and making all calls and texts. No blocks. Everything normal. Did. Not. Receive.
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Collin Beath (@AusDeFi24) reported@teslaownersSV No good calling 000 if the telstra and other networks are down anyway
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Sport Nut (@SportNut007) reported@mikeoniron @Telstra @Starlink Telstra sucks. They connected my internet at my OLD address but still charged my new address I didn’t have anything with them but mobile ph at old address
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Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported@Gizmologist_ Funny how telco’s never had this problem before wouldn’t surprise me if Telstra orchestrated Optus outage to knock them out of the market like Qantas did to Rex blocking airports We’ve had polair lately at night doing thermal mapping of the area fly round almost 2hrs each time
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Chrissy D 🌼 (@DowseChristine) reported@7NewsSydney Switched to starlink , I love it, no issues and I'm paying less than I did with telstra.
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Christian (@truechristianh) reported@realRick_AUS Don’t hold your breath! The aus government will reprivatise Telstra and ban Starlink before that happens. We’ll get higher prices and a shitter service!
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Gloria Balogh Gottlieb (@BaloghGottlieb) reported@sarahinthesen8 Sarah Hanson Young She who turns off comments had audacity to note Telstra should compensate customers EVEN IF UNABLE PROVE DAMAGE this GREEN idiot obviously does not understand reality life cost would be unjustifiable grotesque and unwarranted What imbecile.
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DissentingSkeptic (@DissentingS) reported@naomibrockwell We were shown how the NSA have packet capture devices on all fibre network pipe routers. Telstra use one also to mass scoop traffic. For later decryption with Quantum computers they already have. Mobile is remotely hackable by design ! CIA tech for subliminal mind control.
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tonyOnOn (@tonyward116) reported@Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?
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Muz De Sac (@MuzzaDavo) reported@lagoonki Incidentally, while I was taking my pic on the Yorke, my phone was operating on the signal from the Telstra tower on Kangaroo Island, it's so close.
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Paddy (@Dabatsau) reported@7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.
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John Livingstone (@JohnLiv96683208) reported@moosemobileau If anyone is ever thinking of changing their mobile phone service to Moose Mobile,I strongly suggest you DO NOT. Their Pathetic customer service is right up there with @Telstra. No Phone support No email support #moosemobileterrible
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Cdbrown (@BrowntownBrew) reported@CrySlyFly @ialihasaan @Batman2242 Telstra were unwilling to structurally separate to allow the infrastructure side of the business build the new network. Telecom had plans to do fibre upgrades but got shelved when they became privatised.
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Maarten 1947 *One Man's Opinion. (@Maarten1947) reportedMaybe a $30Million Fine might make Telstra take it's Corporate responsibility more serious. $30 Thousand Server replacement/ $30 Million Fine shareholders might assume is a No Brainer when it comes down to Common Sense.decisions.
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Husky (@huskyaustralia) reportedIs Telstra down again ?!?
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EFFone (@EEFone1) reported@tilzaus @AlboMP could be the reason telstra went down for a few hours the other week
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Josh (@joshatticus) reported@mar790032894313 @JoshButler The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though
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AliciaGJ 🖤🤍 (@aliciagjones) reportedWhat in goodness name is going on with @Telstra services in Melbourne? It’s never been soooo bad.
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It's A Hoax 🇦🇺 (@Itsahoax123) reported@KataKez Telstra can already spam everyone connected to cell tower without this ****. Think about the times when you have travelled somewhere and you get that text saying something like they are “doing work on this network over the next 5 days”