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Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 57% Phone (57%)
  • 27% Internet (27%)
  • 7% Total Blackout (7%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Sydney, Melbourne, Adelaide, Arumpo, Brisbane, Perth, Newcastle, Cook, Tullah, Mangalore, Dubbo, Wollongong, Bathurst, Hobart, and Launceston.

CityProblem TypeReport Time
Sydney Internet 3 hours ago
Sydney E-mail 3 hours ago
Sydney Phone 6 hours ago
Melbourne Phone 6 hours ago
Adelaide Phone 18 hours ago
Sydney Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewjgrimm
    Andrew Grimm (@andrewjgrimm) reported

    @Telstra Talk is cheap. At the very least, provide a refund for the days where you didn’t provide service.

  • jok4r_
    Jokarman (@jok4r_) reported

    @Telstra So an apology but nothing to make up for the issues it caused?

  • StupidOzzies
    Land of Stupidity (@StupidOzzies) reported

    Chinese Hackers are Trained in Australian Universities. If they wanted to Telstra would be down forever plus all other Communications in Australia. China dont need Missiles to wreck Australia. They have an Army of Hackers and there Submarines will rip up all undersea cables .

  • JayJay1094727
    Jay Jay (@JayJay1094727) reported

    @Telstra I need this canva template i **** up all the time

  • StupidOzzies
    Land of Stupidity (@StupidOzzies) reported

    If it was China taking Telstra down it would not be back running so quick

  • BiteBackDog
    Bite Back Dog (@BiteBackDog) reported

    @Telstra **** happens, especially outages. Be transparent and let us know what happened & what remediation steps you've taken to prevent it, and thats all you need to do. People just want an excuse to get angry at someone.

  • rison99
    H (@rison99) reported

    @Telstra People died but "sorry we let you down" is your response?

  • jumbarrawa
    Jumbarrawa (@jumbarrawa) reported

    @MuzzaDavo Yeah, I got money that the real reason Telstra went down.

  • WazzaGc
    wazza_gc (@WazzaGc) reported

    @CoaltrainHunter @AnikaWells She's trying to playoff negative public sentimate at Telstra by coming across as someone authoritarian. She doesn't know much, she did say just use wi-fi calling during the outage.

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum

  • 2020digging
    Bo Reidler (@2020digging) reported

    @aclennell @SkyNewsAust Joyce keeps talking about guardrails? We have them. They’re the laws of the land. There’s nothing more dangerous than someone like Joyce who interprets his own version of the law and who it applies to. More dangerous than a Telstra outage.

  • AusTeslaOwners
    Australian Tesla Owners (@AusTeslaOwners) reported

    PSA from Teslascope on missing data due to the Telstra outage.

  • MisterSpock8888
    Cool McCool (@MisterSpock8888) reported

    @Telstra 2/6 Paragraph 1 1. Shud summarise. We stuffed up, know why, implementing things to lower risk, we want to hear from you" 2. "We let you down” soft vs we failed to provide service you paid for. Common corp apol formula. Sounds accountable w/out creating broader admission.

  • BeeYenChan
    BeeYen (@BeeYenChan) reported

    The government’s big idea for fixing telco failures? Slap them with a $7.3 billion spectrum renewal tax — almost double what Telstra considered fair value — then threaten massive fines for triple-zero outages. Gartner analyst Khurram Shazad said it outright: this can do the opposite of strengthening resilience. Telcos are already stuck with stagnating revenue growth. These inflated spectrum fees just crush their margins harder. So they do the obvious thing under pressure. They stop spending on actual redundancy. No secondary backup power systems at base stations. No automated routing failovers. No diverse fibre backhaul paths. Capital expenditure gets deferred instead. The core network becomes brittle. One software glitch or timeserver ****-up and failures cascade into proper disasters. High spectrum costs simply extract the economic surplus from the sector. Networks look faster on paper because of the shiny new bands. In practice they are significantly less resilient when it actually matters. When the next outage hits and the “improved” networks fall over anyway, who gets the blame?

  • hipstergeddon
    Hipstergeddon (@hipstergeddon) reported

    @Telstra When you say “issue” do you mean the Nation wide Telstra mobile outage ? - that issue ?

  • JakeBeer11
    Jake 🍺 (@JakeBeer11) reported

    @Telstra When do we receive compensation. Will there be a credit on the next bill for the outage ?

  • MyManagerJonesy
    shane jones (@MyManagerJonesy) reported

    Is @Telstra down again ?

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @strangerous10 Telstra has problems but it's not due to China. Especially in the regions and that is the reason why so many have turned to starlink. Because it works.

  • MarcoBogaers
    Marco Bogaers🇳🇱🇦🇺 (@MarcoBogaers) reported

    @strangerous10 Does Sarah Martin really think such a thing couldn’t happen if the Government owned Telstra? Bad management is bad management. Government is full of bad managers. Technology is constantly changing and such occurrences will happen again - Govt, public or private.

  • V1ceOne
    Ryder (@V1ceOne) reported

    @studiosound26 @Telstra I’d go all out full year and they change their plans back to under $50 **** em after all that

  • jfsmithcnt
    john ****** smith (@jfsmithcnt) reported

    @BigDog_USA @Telstra Fat yank piece of ****. Your opinion means nothing fatty.

  • teflocarbon
    Teflo (@teflocarbon) reported

    @agroasx @Telstra Flexing 23 likes, lmao You do realise that Starlink is severely capacity limited compared to mobile towers, right? It's actually beneficial for the business models of mobile providers if they don't need to run very expensive rural towers to service like 500 customers.

  • michaeljames947
    Mike Hutchinson (@michaeljames947) reported

    @peters_malcolm Do you really think that government owner Telstra was better and would have modernised better? The company that opposed accountability, tried to slow the progress of mobile telephony, resisted competition, fought to frustrate services that used the telecommunications network….

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.

  • WesleySouthcott
    Wesley Southcott (@WesleySouthcott) reported

    @Bigly20 Well known that Telstra regularly fighting off Chinese attacking the network . Albo won’t say it

  • AndrewB12983801
    Andrew Bishop (@AndrewB12983801) reported

    @therevaknight vline should have had a fallback plan for if telstra had issues

  • ChickenGoFarm
    ChickenGo 🇦🇺🇹🇼 (@ChickenGoFarm) reported

    @SkyNewsAust When Telstra failed to deliver reliable service, Jason Clare MP @JasonClareMP, the Albanese Labor Government's Minister for Education, said: "People could have died." But when @AlboMP broke his campaign promise, Jim Chalmers, the Albanese Labor Government's Treasurer, said: "People will get through it." ******* shameless.

  • nathan_knows
    VersionNaught (@nathan_knows) reported

    @strangerous10 A lot of people forget the NBN was in part to shift the fixed broadband service monopoly from Telstra.

  • ghostlead247
    gh0st (@ghostlead247) reported

    @Telstra ***** was on vacation during the outage 😡

  • Mattyo2011
    Matthew Oliver (@Mattyo2011) reported

    @realTomHamilton @Telstra **** it. I’ll just send a reply saying paid and see if that works