Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (44%)
- Phone (33%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Sydney, Rockhampton, Melbourne, Cook, Adelaide, Ceduna, Brisbane, Loxton, Hobart, Smithton, Penola, Kadina, Queenscliff, and Maitland.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Phone | 5 hours ago |
|
Sydney
|
Internet | 1 day ago |
|
Sydney
|
Wi-fi | 2 days ago |
|
Rockhampton
|
Internet | 2 days ago |
|
Melbourne
|
2 days ago | |
|
Sydney
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Loftwah (@loftwah) reported@mwfowlie @Telstra Telstra has been patchy in our area for a while now. Gonna have to port. Can’t justify this rate for trash service. 13Mbps down at 71ms at best.
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OzSeahawksFan (@OzSeahawks) reported@Telstra absolute garbage, non-existent customer service (overseas idiots that dont understand english). Pathetic!!!
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Sifu Strider (@RayzSkieyWalker) reportedAussies need Starlink, it is far faster, more reliable and more secure than the Telstra backbone - which FYI is open access to bad actor hackers who get into your PC via INSECURE modem design.
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Ron Henry (@RonHenryCC) reportedIt is OK @kayo It casts well from the phone. I suspect using 5G. So it is possibly a @Telstra server problem.
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Ralph Mondel (@ralph_mondel) reported@Telstra ...Interesting business model that you have! Tried to change service for speed at a lower cost (online offers) only to be told that this is ONLY available to new customers. No solution offered, leaving me to seek another provider!!
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Trev (@Trev__Says) reported@markbouris That economic vandal **** **** sold our gold reserves, our airports, Telstra & all our revenue producing assets in a fire sale to generate a once off surplus for the weak minded. No gov for 20 years was able to balance a budget because of this criminal He should be in a cell
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The Metal Dragon 🐉 (@MetalDragonHQ) reportedI am going to be sharing tips and tricks to help people save money on subscriptions and telecommunications. First piece of advice is stay away from @Telstra as they are well over priced and they will lie to you to gain your business. I have proof. #MoneyManagement
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POMinOZ 🇬🇧 🇦🇺 (@POMinOZ2024) reportedHey @Telstra when are we releasing #rcs support for #android and @Apple phones? Why is Australia missing out on this feature?
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kane (@kanethesaint) reported@eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.
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Roansome (@roansome) reported@teslaownersSV I'm looking forward to this service coming to Australia. **** Telstra and Optus...
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Richard (@dickster1907) reported@AussieVal10 Because of the Howard Government we no longer receive dividends from previously owned Government entities like the Commonwealth Bank and Telstra because they sold them. Good move Johnny you ******* economic vandal. Oh and BTW they sold off our gold reserves for **** all as well.
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notonlyacocky (@hasselljpb) reportedI had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!
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Paulo (@PauloHalo) reported@RM_19844 @RobertG7958 The Telstra shares conflict of interest crook, the useless stupid and prune faced old hag health minister and the brainless twit resigning
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Lemming. (@Lt_Lemming) reportedHey @Telstra it's ever so slightly stupid that when in the chat in your own app I try to enter the IMEI of my device as asked for by your consultant... that the app blocks me from sending it to them. I get that you're trying to protect my information... but this is just stupid!
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parasocial relationship detector (@deedledodedum) reported@odden56 @thedose__ Telstra is awful, Australia has some of the worst internet speed for any developed country.
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs You should take one look at what Telstra did to both the cellular network and our internet infrastructure. Telstra were still offering capped data when other companies had unlimited; Telstra denied uncapped data could exist
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Dre🅰️d (@5ingularitea) reported@RocketTank123 Aussies have love/hate relationship with Telstra. It is the most expensive and customer service often terrible but for rural coverage it is the best by far. Optus or Vodafone would love to take some of Telstra’s pie with $ASTS remote coverage
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Allison Online 💾 (50 Hours Free) (@IceStationSpmda) reportedoh **** now Telstra is emailing me about the phones
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Chuck Stone (@chuckastone) reported@AussieVal10 It took Telstra, a lot of gold sold at record low prices by an idiot treasurer, and who-knows-what-else, to pay off that $96 billion. It's never about productivity; always about short-sighted asset fire sales in this country, and it needs to stop.
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change
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EmptyJr⭐️🔭🐝 (COMMS-Closed) (@Empty_jr) reportedAnd I am on Telstra but they're price gouging and they Suck and I did attempt after their last price hike to leave but it's like. Oh if you are in a regional area literally noone else can help you. I see. Think there's a word for that that rhymes with schmonopoly
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Kim B (@too_good1) reported@Telstra what’s going on with internet in area code 2640?? It’s been up & down constantly since Wednesday.. 8 times dropping out. Is it inland rail causing the issue??? We are close to train station.. call centre is no help!
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deirdre ritchie (@deirdreritchi10) reportedWeird. Just got a message from Telstra saying that tomorrow there is going to be an interruption to my home internet service for up to 5h 59m. Why didn't they just say 6 hours? Bizarre.
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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❤Hellie❤ (@Hellie1982) reportedNow the only thing left to do is the dumb stupid telstra ad walk around my house. WE ARE SO BACK!!
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Andrew Cattermole (@Zenandy1962) reported@ArtistAffame @Brocklesnitch I used to ring Telstra after my night shift and I’d doze off and wake up and still be on hold so I’d hang up and go to bed and try again next morning.
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The Lord (@lord_tizza) reportedAnd Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(
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Michael Pearce (Westie) (@WestCoast4Life0) reported@AFL @Telstra WTF is this bullshit 😒
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TurboChook (@TasTurboChook) reported@telstra why is your mobile phone coverage in Hervey Bay QLD so poor?
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HonkyTonkyHawks (@HonkyTonkyHawks) reported@mjonc43 @tommorris32 Telstra and champion data don’t control the cameras at the ground you ******* idiot.