Telstra Outage Report
Why is my Telstra service not working?
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Brisbane, Sydney, Adelaide, Melbourne, Canberra, Killarney, Gilberton, Townsville, Riddell, Murrumburrah, Mount Gambier, Hobart, Orange and Charles Sturt University.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Brisbane |
Total Blackout | |
| Sydney |
Phone | |
| Perth |
Wi-fi | |
| Adelaide |
Phone | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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👻VICKISTAR💫
(@vickistargac) reported
On phone to @Telstra now hopefully they can help us if telecom r terrible
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🍀Icathler🍀 (Allan)🖖🇮🇪🇭🇲🇵🇬
(@icathler) reported
@ozfinn That sucks. Not sure how many networks, but i did hear some Optus customers were getting them aswell. Telstra says they are from real numbers, so not much they can do. Im used to the normal scam calls & that. But these are getting very annoying.
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Slurqd
(@SlurqdFN) reported
@Telstra Telstra never misses
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my tweats
(@MyTweating) reported
@Telstra researching suggests its not a telstra issue, no one will verify and enable a sim without a license or passport to scan into the system.. guess Ill have to get family or friends to verify ID.... mobile phone is very important to ke when looking for a job after covid redundancy
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my tweats
(@MyTweating) reported
@Telstra time spent instore suggests you cant help me.. I had an expired drivers license but not accepted as it is expired (drivers license done for points and confiscated, never had a passport)
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twofirstnames
(@DavidViczz) reported
Many thanks @Telstra for the rubbish NBN service. Home learning is not working and neither is your help line.
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Topaaz
(@Topaaz5) reported
Don't you love it when your in a zoom, then stupid telstra cuts off internet
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Leanne Cole
(@leannewhat) reported
@Telstra Well it isn't me, it is my daughter Klara, we can't believe how it could take so long to activate her card, you have given her 3 and you are still saying it is the sim. Perhaps you are the problem.
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shelley matthews
(@shells66) reported
@Telstra when are these spam texts about fake voicemail messages going to stop !!! 3 a day is doing my head in , and I have an iPhone , not an android!!!! Please fix ASAP!!!!
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Morgan Jenkins
(@MorganAJenkins) reported
Is there an @exetel or @Telstra outage in Sydney at the moment?
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B3NTL3Y BOI3🕊🦅
(@cyril_okan) reported
@Telstra I am fit for this job 🤲🏾🤲🏾.yall can double check on your system to see my customer details. Its time to reconnect with GOD.
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Larry Buruwe Kenneth
(@Kennetlb) reported
@Optus thank you for your friendly staff at Ocean Keys West Australia who help me switch from Telstra to Optus without any hassles.
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Indigistream
(@Indigistream) reported
Hey @Telstra is there an issue with Nighthawk M2 net gear internet? Can’t log on to devices laptop etc thanks
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I'm A Guy Like Me
(@theredbrigade) reported
@ALDIMobileAU What's going on with the network near Grafton? Unable to download on 4G. A small x through the 4G reception icon for near a week now. @Telstra
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🇮🇪Professor Shie1dsy🇦🇺🙂
(@shie1dsy) reported
@overit_miss I had one kept ringing me, they were from Telstra and my internet was being used for fraud across the world, I played along once, they wanted me to download this and that, pretended I was down loading, dragged it out for about half an hour and called them out
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Steve Coughlan
(@SteveInSunbury) reported
@Telstra Thanks for the reply, but it doesn't quite cover it. Scam Watch is nothing more than a Notice Board, with no ability to act on any issues. Surely, as the Telco, you would have the ability to intercept messages coming through from OS with a mismatching ID People are losing money
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my tweats
(@MyTweating) reported
@Telstra very frustrating and I will leave telstra due to the lack of help from the store at Brandon Park.. no explanation from them, "computer says no" sums up their response and I had to research the topic at home
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Richard Hallett
(@RichardHallett8) reported
@ryan_milgate @EmmaKealyMP Getting a couple each day, it started 2 or 3 weeks ago. Not sure what the hell is going on or why Telstra can’t screen that crap out
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
@Telstra No difference. Mate my experiences today with Telstra have been outright ****. Trying to troubleshoot this most basic of technical issues with you right now is not helping my mood. Your site is broken and that's that.
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Michael Cindrić
(@michaelcindric) reported
@Telstra another day another service drop out. Wonder if the status page actually lists the issue this time rather then me having to call up to get that confirmed and then told oh yeah there is an issue check status page even after i explained its not showing outages
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John O'Keefe
(@JOK07867967) reported
@cathywilcox1 it goes under corruption. ie bad NBN = better market for Telstra mobile. Malc looks after his own
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Michelle Mellon
(@MichelleMellon1) reported
from
Sydney, State of New South Wales
@Telstra Ive had 7 of these msgs this morning between 6.19am - 11.35am. Im over it please fix this!
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Baytech Design
(@Baytech_Design) reported
Wow @Telstra you have really sunk to a all time low this time, First you get my address wrong on a new order, then I ring to get it fixed and I am laughed at and made to feel like I am asking stupid questions, than after all that you hang up on me!
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tariq
(@testok51981) reported
@Telstra It was down for a few minutes. But came back up quickly
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Mel
(@melaniemaslem) reported
@Telstra I’ve had no communication from your team. Standard Telstra fail.
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Mez Davies
(@DaviesMez) reported
@MadamEarth I am getting 3-4 messages everyday saying I missed a call and and voicemail left but the spelling is really bad. I have been inundated over the last month. I block and delete but I wish I could find a way to stop this. Telstra knows its happening
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👻VICKISTAR💫
(@vickistargac) reported
Looks like we r going to go with @Telstra what a nightmare this is someone please help with our phone line
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🍀Icathler🍀 (Allan)🖖🇮🇪🇭🇲🇵🇬
(@icathler) reported
@Telstra Yes pass it on. Alot of ppl (like my dad, a Telstra customer) don't use Facebook 🤮 or other social media. Considering this affects all customers, it should have already been sent to all. I use Twitter & I just found it. It was posted on the 12th. They dropped the ball on this 1.
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Greg
(@Fantasticon86) reported
@Telstra What about "I'm a stupid moron with an ugly face and a big butt and my butt smells and I like to kiss my own butt"?
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🍀Icathler🍀 (Allan)🖖🇮🇪🇭🇲🇵🇬
(@icathler) reported
@Telstra Thankyou for your help. I'm just annoyed Telstra didn't inform their customers.