Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Penola, Melbourne, Hobart, Brisbane, Matakana, Maitland, Gold Coast, Townsville, Kurrara, Perth, Canberra, Quinns Rocks, and Cairns.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 4 hours ago |
|
Adelaide
|
Internet | 16 hours ago |
|
Penola
|
Phone | 21 hours ago |
|
Melbourne
|
Internet | 2 days ago |
|
Sydney
|
Wi-fi | 2 days ago |
|
Hobart
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bryn Davies an OA dad (@tofar1) reported@VGreg82063 @Telstra ****, if we're including the wheatbelt, I have no phone reception 3km from Kulin. But I thought scarborough would be a easy fix so I can watch netflix the next time I'm in the city.
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Tyler Telfer (@Tyler83069242) reported@BarbaraPocock Telstra learnt to never to trust Accenture.
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Nyssa (@Nyscat) reportedOh how I hate @Telstra let me count the ways. Trying 2 help Dad order me a new phone its 4 yrs old, & self destructed. To confirm his identity online Telstra will only accept Drivers License or a foreign passport. To use an Australian passport to ID him he has to go in-store🤬
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Doc Haliday ⚓️🇦🇺 🇺🇦 (@TheRealDoc4) reported@RayJCapo79 I got eSIM when I changed over to Woolworths Mobile last week. Just need to ensure you turn off the Telstra Sim or it will keep looking for it and your battery power goes down hill. Was easy as to set up.
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Twinks and Totes (@Twinkocalypse) reported@telstra my prepaid mobile internet is very poor in inner Melbourne. Only works intermittently. Is there a problem with it? Are others experiencing this?
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yeah yeah its anne (@annabell_JG) reported@Telstra It wouldn't let me sign in with my pin so had to recreate a new one my password worked though but pin wouldn't let me in. I don't use passkey although I mistakenly write that in post.
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Bron (@Bron91856683607) reportedTelstra mobile network is profeting from stolen intellectual property thefts and silencing victims of thefts even shutting down emergency calls to victims mobile phone in 2009 after profeting from stolen ideas Telstra is getting
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TheGrassman (@TheGrassmanVT) reported@Telstra My Dearest Matthew, Thank you for reaching out to my tweet of frustration and anger, i would like to first apologize for calling Telstra a nerd. while i did not expect a response i will gladly reply with the status of my network.
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✨ kp ✨ (@tinyspeckofkel) reportedHang on @onenzofficial ya what??? NO advertising, no notice, now you’re cutting off HFC cable internet that I’ve had since Telstra was a cowboy 😡🤬 But it has way less issues than fibre and wifi ****** connections. WHY DO YOU DO THIS?? First it was my Paradise net email & now?
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Bron (@Bron91856683607) reportedFRANK radmil and eliska zimova were involved in grooming of a child for a peodafile for over a decade TELSTRA MOBILE NETWORK IS profeting from silencing victims of torture and grooming and attempted murder of children to look like a accident in Perth Western Australia
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AlexanderTheDad (@ATD_GGs) reported12 years at Oracle. BT, Vodafone, Telstra, Home Depot, UPS - enterprise server tuning. Turns out, optimising a gaming PC and a production server have a lot in common. Latency, throughput, stability. 25 years of that experience is baked into FAST.
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Bron (@Bron91856683607) reportedTelstra mobile network a peodafile protecting network WHO even cut off emergency calls to victims mobile phones and that was happening from the 90s and I can provide evidence in court that Telstra disconnected emergency calls to victims of intellectual property thefts where
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SW kongzlla (@kongzlla) reportedWhat ******** do you mean, an astronaut has better WiFi than Telstra
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Kerani Cameron (@CameronKer50028) reported@FinancialReview Get an Optus contract so galore might just win mine was just Telstra we have asked about hem to stop can go do Optus to help sort it out and give the business to Singapore we can’t afford this we still have our id and birth certificate
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💧Jac 🗝🇵🇸 (@Jaccal68) reported@westonnights You ain’t seen nothin yet Current Business Context (2025–2026) Telstra is currently executing its "Connected Future 30" strategy, which emphasizes building a self-optimising "Autonomous Network". The company frequently uses AICC forums to stay connected with Israeli high-tech developments that can support these infrastructure goals.” AICC being the Australia-Israel Chamber of Commerce
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MelMorris (@morrisperry) reportedimagine arranging a disconnection of internet service only to be told that they can arrange connection of an embedded network when they actually can’t, just do as you are asked instead of ignoring the request, Telstra at its best
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DBMG 🇦🇺 (@dbmgreen) reported@james00000001 NBN 50000km of new copper wire $.7bil Now Telstra/NBN have to retrofit secure pits to stop people stealing the copper. Not a problem with all fibre. The LNP completely screwed AUS all the while paying their mates millions to manage it. #industrialisedcorruption
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Mick P (@cimatesrv) reported@Telstra Personal i tried to do as you suggested got a txt msg saying my requests was not able to delivered on called your help centre they sent me a link filled in information now have to wait 5 days. TPG did it straight away all the way back to when I opened an account with them
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Jonty Hare (@jonty_hare) reported@Telstra here’s some free advice: your new messaging is terrible AI slop, it is like talking to ChatGPT. I know you probably thought people wouldn’t be able to tell but we can.
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BeamRider100 (@BeamRider100) reported@jasuperfund @mark16pg We know, they sold us down the river too. Howard with the mass immigration, selling Telstra and everything. Then Turncoat with all the metadata laws, now morphing into full surveillance and ID scans etc. Morrison with the covid scam.
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Paul Clausen (@PaulClausen) reported@sinkas2 @Telstra Tried aldi? It’s Telstra network
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AlloAllo (@squirtlesma) reported@acccgovau Telstra changed ALL prepaid plans stopping top ups 4 Data/Texts UR now FORCED in2 plans u DONT want @ dbl the $$ & third of data-4GB top-up was $20 now 4GB doesn't exist-Many with cost of living probs went prepaid 2 have a📱 They're screwing ALL poor/sick & rural ppl
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miss_84 (@Miss__84) reportedAgaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported@mrthill80 @Telstra Went with Woolworths, Telstra network and half the price.
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Melinda Walsh 🚜 🇦🇺 🐑 🌾🏏 (@walsh_mindy) reportedTelstra email re increased $$ & why it’s necessary. “Increasing our prices helps us keep improving our mobile network performance, reliability & security to better support changing connectivity needs.” I disagree Telstra!!! You only successfully increased black spots of NoService
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Jared (@Jerb2k12) reportedThe worst part about footy season… That god damn Telstra ad
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Night Bird (@spooky_girl) reported@Piiiiickles We switched to Aussie after appalling service & constant issues with Telstra. Superloop are ok too (I used them when I was on my own & there were some issues but always well communicated and resolved quickly).
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Nina Nikolic 💫 Kerri (@kidkerrigan) reported@DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?
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❤Hellie❤ (@Hellie1982) reportedNow the only thing left to do is the dumb stupid telstra ad walk around my house. WE ARE SO BACK!!
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Sam Saffron (@samsaffron) reported@hichaelmart I run my own custom ICE server on a digital ocean droplet 160ms away. It also pointlessly runs TURN (coturn), I am thinking of swapping the TURN fallback to Cloudflare, cause at this point falling back to TURN gives me nothing, I can just use HTTPS direct. STUN though (managed via Googles free service) is really impressive, even on my Telstra mobile network in Australia.