Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Brisbane, Melbourne, Perth, Hobart, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 58 minutes ago |
|
Adelaide
|
Internet | 4 hours ago |
|
Brisbane
|
Phone | 10 hours ago |
|
Adelaide
|
Phone | 1 day ago |
|
Melbourne
|
Wi-fi | 1 day ago |
|
Melbourne
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew (@andrewrdn463) reportedVICKI BRADY MUST GO Telstra concedes 15-year-old, $30,000 device responsible for outage In a submission lodged hours before today’s Senate hearing, Telstra says a software update was never applied to the device that triggered the outage.
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Adésọjí (@sam4se) reported@cb_doge "Telstra CEO confirms Starlink could connect Australians in mobile dead zones to emergency services. Game-changer."
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Kmac (@check307) reportedIt is time the Federal Gov stopped Telstra and others charging $3.30 for customers who want to secure there private details particularly bank details by using Bill Pay . These companies fail in protecting customers and yet they rob customers. I control my bank details not Telstra
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John Young (@JohnYoung146083) reported@7NewsBrisbane Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Matthew Perrin (@MbPerrin) reported@teslaownersSV @grok will this include Aldi which piggybacks the Telstra network?
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William Hawk (@WilliamOneHawk) reported@SkyNewsAust The feckless airhead - Jane Hume - emerges from her wombat burrow to spout another load of drivel - blaming the government for a Telstra software issue.
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X Freeze (@XFreeze) reportedStarlink is bringing satellite-powered mobile data directly to compatible smartphones in Australia Through Telstra, eligible customers beyond mobile coverage can now access select satellite-optimised apps: • Navigation: Apple Maps, Google Maps and AllTrails • Messaging: Signal, WhatsApp, iMessage, Facebook Messenger and Google Messages • Weather and fitness: Apple Weather, AccuWeather, Google Weather and Google Fitness No Starlink dish or special satellite phone required. Just a supported device and a clear view of the sky This is a major leap beyond satellite texting toward useful mobile data directly from space More than 26 million texts sent or received Over 200,000 satellite connections per day Currently supported on iPhone 13 or newer and Samsung Galaxy S26 models The future of connectivity is coming from orbit
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deirdre ritchie (@deirdreritchi10) reported@CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service
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KateM (@KateMSce) reportedMelbourne, Aust: Has anybody else who is with Telstra (or Boost or ALDI mobile, etc) had calls going silent mid call and having to hang up and call again? Only started yesterday. Not just me .. two other people I know. Have lodged a complaint with @Telstra and waiting.
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😻CalamityKitty ✝️ (@CalamityKittyAU) reported@grok Telstra. Phone on. Connected to network. Not in plane mode. Not out of range. In range. Receiving and making all calls and texts. No blocks. Everything normal. Did. Not. Receive.
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🦋 robertveneziano.bsky.social (@robertveneziano) reported@Telstra What about RCS support on iOS?
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me (@Worthbeing) reported@Telstra Nil know outage except when I came back from FNQ the TV was dead, the issue I find is when the neighbouring Resort run by the NRMA have their guests the break down becomes worse, appearing to show the lack of band width,
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Wilma Domjan (@wilma_domjan) reported@keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!
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Kim, Car Thief in Texas (@CarThiefinTexas) reported@HappyNacho73 I've got two numbers and the Telstra one on e-sim was very loud compared to the Optus network one.
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Cdbrown (@BrowntownBrew) reported@CrySlyFly @ialihasaan @Batman2242 Telstra were unwilling to structurally separate to allow the infrastructure side of the business build the new network. Telecom had plans to do fibre upgrades but got shelved when they became privatised.
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John Young (@JohnYoung146083) reported@SkyNewsAust Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Brettme (@Brettski_aus) reported@KutthroatSosa @nemagovau Pretty sure the old one only used Telstra network (as it was a licenced Telstra product). Maybe this one broadcasts on all, which would solve a lot of the distribution issue. And in an emergency, a few minutes can mean a lot.
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Fran McInerney (@franmac44) reported@JonesHowDareYou Took me a while to log in this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳
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Karl Burns (@SimonBurns4) reported@manukoreri @Telstra @nemagovau well its only a trial and if you give feedback they can fix up the faults
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Enertium AI Cyber Defence (@enertium) reported@CompSciFutures Holy kow I can’t believe Telstra and COA VICPOL still have not reconnected my M2M Medical emergency assistance sims. I’m supposed to be working on Tier 1 NOC for this cyber crisis. @FSF even prepaid me in stickers!!! F off McKinsey. See my GitHub: APMonitor. It’s big in NYC as a B NOC, because: walking down the street and throwing a date point over the fence. 🤘🤘🤘
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Gizmo (@Gizmologist_) reported@folaoftech @Telstra How a single NTP rack server brings down an entire network.
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Pragmatic Australian (@Pragmaticaust) reported@samstrades Today 19/7/26 - trying to get info from Telstra on how to lodge a complaint/compensation about the outage, Telstra are saying to customers that the cause was “unforeseen” …… they can’t help themselves #telstra #youhaveonejob #sackthelot
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stuart ingram (@jump_smash) reported@Ausbobsmit Idiot.... 1. Look at Howard's 1997 Defence Efficiency Review! 2. 1997, 1999 & 2006 Howard share sell off of Telstra!
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Swagman (@swagman4020) reported@LaurieK2014408 @blowingtom2 Yeah, in Australia, telephone booths, for to hold big One Nation public meetings are getting harder and harder to find - and when they do - they taken up by welfare cheating, machete welding, immigrant masses who don't speak English. Albanese should never have privatised Telstra.
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Sport Nut (@SportNut007) reported@mikeoniron @Telstra @Starlink Telstra sucks. They connected my internet at my OLD address but still charged my new address I didn’t have anything with them but mobile ph at old address
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wazza_gc (@WazzaGc) reported@Telstra been trying to pay a bill for the last *TWO* hours. Can't sign in. Mobile app: "we can't display your account, try later". Deleted and reinstalled app, no change. Windows 11: "something went wrong". This is ridiculous.
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ramrod (@Corlett3jays58) reported@KatyKray73 In the event of a global war, data centres will be prioriy targets for bombs, missiles, and emp nukes, because.... These data centres will control everything. Ffs, telstra and optus outages caused enough disruption, imagine a total testra and optus blackout, multiply that by 100
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Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported@Gizmologist_ Never used Telstra never will
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System Failure (@AlienSpoons) reported@NRL Telstra has ongoing glitches with it mobile data network and nobody gives a ****! Yeah! Possibly the phone network too but nobody answers calls these days.
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Nagasaki Catholic Jedi (@M333111x2) reported@Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.