Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Brisbane, Perth, Sydney, Adelaide, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 6 hours ago |
|
Brisbane
|
Internet | 9 hours ago |
|
Perth
|
Internet | 18 hours ago |
|
Sydney
|
Phone | 2 days ago |
|
Brisbane
|
Internet | 3 days ago |
|
Melbourne
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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GooseHerder (@goose_herder) reported@26MoreLives it will never happen here ... if only because there'd be some sort of Telstra outage
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mark macca 🐅🐅🏆 (@mcdonellaussie) reported@JacintaAllanMP Simple solution do not rely on digital technology without having options in place if it fail! Telstra failure destroyed VLine why are radios not in every train outside of metro metropolitan? Do not rely on telcos network testing it lags regularly in the bush as it is!
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Gozling 🇦🇺 🇮🇱 🇺🇦 (@MatthewNus) reported@nemagovau Is there a opt out option. What a waste of taxpayer money again. Whos pocet is being lined this time. Telstra had nationall 000 outage just last week. by the time these things come out its over anyway.
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John Young (@JohnYoung146083) reported@ReutersTech Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Dj Kidu (@KiduDj) reported@Ryandally08 Wrong, taking leaves while in office is what they raised issue when Telstra CEO who earned leave was away. Hypocrisy by Queen. Also read that after queen ,Princess will lead the nation?
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Swagman (@swagman4020) reported@LaurieK2014408 @blowingtom2 Yeah, in Australia, telephone booths, for to hold big One Nation public meetings are getting harder and harder to find - and when they do - they taken up by welfare cheating, machete welding, immigrant masses who don't speak English. Albanese should never have privatised Telstra.
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Tr3ggs (@Tr3ggs) reported@FREAK0NAUT @Nd172557208 So you spend the 30k and make it a redundant fail over rather than a single fail point. Still a rounding error for Telstra.
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Chrissy D 🌼 (@DowseChristine) reported@BonoboWanderer @Batman2242 My starlink is super fast and $40 a month cheaper than telstra. I've had no issues at all.
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stranger (@strangerous10) reportedBreaking: Telstra has admitted in Estimates they were repeatedly warned since 2022 by the software manufacturer that their outage-causing software was out of date inc a reminder early 2026, & Telstra even discovered a “fault” with it themselves in Oct 2025, but still did nothing
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Andrew (@andrewrdn463) reportedSACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears
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Jackie . (@Dempsey57Jackie) reportedI’m a Telstra customer. I got an email apologising for the outage. That’s fine with me. Commercial customers maybe not so much.
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Ghost Patrol (@iamghostpatrol) reportedTelstra down again?
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elle la bombe (@dowhatonemustdo) reported@cptcapt Alex is always tackling the big stuff - the dates he worked at Telstra 😵💫 whilst ignoring the actual issue of suing for losing his job & him finding out the hard way he didn’t have a leg to stand on. That he calls you names on every occasion shows the low intellect of Alex.
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Bulldog 2016 (@ianpicone) reported@sarahinthesen8 listening to the Telstra enquiry. SHY is as thick as pig ****. Coming across as a simpleton. @Telstra #Auspol2026
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Boxy (@BoxofPies80) reported@Telstra NBN down for second time in two weeks……
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Fran McInerney (@franmac44) reported@JonesHowDareYou Took me a while to log in & post this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳
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John Young (@JohnYoung146083) reported@7NewsBrisbane Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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No Shenanigans 😉 (@evanste46409034) reported@strangerous10 The Optus CEO fell on her sword after their nationwide outage a couple of years ago. The Telstra head might go the same way. What were they thinking, laziness, or just penny-pinching.
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Luke Weston (@lukeweston) reportedVery plausible and likely explanation for the Telstra timekeeping issue.
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Difficult Deb Campbell @Samsplace9 (@samsplace9) reported@Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.
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jackie ♡ (@mouldygirl06) reported**** telstra for making ****** modems
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Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reported@Terri_1987a @Greens are toxic and Un-Australian! I spent Friday laughing at 2 Dad's SHY chairing the Senate Telstra outage hearing
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John Young (@JohnYoung146083) reported@NewsTongueX Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Christian (@truechristianh) reported@realRick_AUS Don’t hold your breath! The aus government will reprivatise Telstra and ban Starlink before that happens. We’ll get higher prices and a shitter service!
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Sandra K Eckersley (@SandraEckersley) reportedThe media is WAY overestimating public interest in what the hell went wrong with the brief Telstra outage. Who really cares apart from tech heads? Learn from the mistake, MOVE ON. #auspol
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John McWhinney (@john_mcwhinney) reported@crankyanni You do understand a network the size of Australia cannot simply be turned off and rebooted ! The complexity of so many outdated and incompatible software programs interacting is very problematic ! What happened with telstra will happen again ! The whole system needs a rebuild !
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Billie Glover 💉 (@glover_billie) reported@JJKALE2 @strangerous10 Telstra outsourced at too high a level Telstra kept managers Outsourced technical staff including system architects and coders Telstra said it was a $30,000 fix. Was that $30K for Telstra to implement ie 4 hours work by the subcontractor
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deirdre ritchie (@deirdreritchi10) reported@OhappySt Oh I forgot about that. Telstra is still driving me bonkers in my area. Again when I had a deadline to meet the service went out. Eventually I'm going to have to get Starlink.
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Sport Nut (@SportNut007) reported@mikeoniron @Telstra @Starlink Telstra sucks. They connected my internet at my OLD address but still charged my new address I didn’t have anything with them but mobile ph at old address
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peter kenny (@peterke60628957) reported@FetchStep Telstra need to be nationalised. This is criminal, and ********* incident management. All their management should be sacked. For refusing to spend $30K to upgrade out if date infrastructure, its now cost them $30m. And god knows how ********* their vulnerability mgt is!