Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Brisbane, Perth, Kadina, Adelaide, Sydney, Queenscliff, Melbourne, Maitland, Penola, Hobart, Matakana, Gold Coast, Townsville, Kurrara, and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Wi-fi | 1 day ago |
|
Perth
|
Internet | 2 days ago |
|
Kadina
|
Phone | 2 days ago |
|
Perth
|
Phone | 2 days ago |
|
Brisbane
|
Internet | 3 days ago |
|
Adelaide
|
Phone | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mick P (@cimatesrv) reported@PaulineHansonOz I'll. Vote for you for that reason alone can you also fix telstra
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Drew Campbell (@Bundellafella) reported@Telstra No it’s not sorted. The mobile tower ran out of battery during a power outage last night. Power is restored but the mobile coverage is still down.
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Gary Grant (@ScozzieGary) reportedBye bye @Telstra Using a horrible climate to money grab even more. Phone, internet the whole lot is going.
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Trek Trav (@TripTrav1985) reported@Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.
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Suey (@sueytweets) reported@Mr_Fanta_Pants @Telstra Get Boost Prepaid Mobile. Same network at $300 a year
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Andrew Godman (@Andrew_Godman) reported@Telstra Not at home right now, but I’ve tried it in the past to no success when speeds are poor. I use to get 5 bars of 4g when the old tower was over the road. Now it’s 1 bar or either 4g or 5g after the “upgrades”
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BitterBite (@DesignFlaw_) reported@PremiumHeart88 @AussieLeafsDan @Telstra The cell tower that services our town was "Taken down for planned maintenance" for a week without notice. We had to look up why we had no cell service.
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Anton Chigurh (@BibasKfir) reportedI wish I had been at the lunch out on by the Ad Agency that sold the latest TV commercial to @Telstra (the stupid cartoon one). 🙄
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Glen Appleby (@realglenappleby) reported@PollyPorridge Been ok lately. But sick of - pointless kayo ads for the kayo service - gambling being the primary advertiser - Telstra / Harvey Norman being the rest Kayo has excellent targeted to postcode ads for elections - but clearly there isn’t anyone new adverting
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Kouva (@Kouvaau) reported@AFL @kylie @Telstra Big yawn.
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Bron (@Bron91856683607) reportedTelstra mobile network a peodafile protecting network WHO even cut off emergency calls to victims mobile phones and that was happening from the 90s and I can provide evidence in court that Telstra disconnected emergency calls to victims of intellectual property thefts where
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Jimbo Jones (@JimboJones2025) reported@Telstra How about you fix your connection as well. Biggest Australian telco and still having network issues. What crap are you
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Tushar Kr (@tusharkr4u) reportedShe’s new here with no working phone—unbelievable incompetence from Telstra. Posting on her behalf (no X account). @Telstra explain why your process is this broken & get her connected immediately! #TelstraFail #TelstraScam Newcastle (3/4)
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yeah yeah its anne (@annabell_JG) reported@Telstra prices of plans going up but half the time you loose reception go shopping in supermarkets/train locations reception gone we pay top dollars and get horrible service if complain told oh its difficult indoors! Interesting how lower income countries have better reception!
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Colin Ritchie (@ColinCleanEnery) reported@sydney_ev Telstra has been using batteries & solar on their relay stations for years. - they fail when overcast for 3 days. Farmers complain that they charge their Li-ion batteries and 3 months later when they need to use them, they have discharged. Just life
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Andrew (@andrewrdn463) reported@Telstra Telstra staff are erasing customer complaints causing profits to go down as customers go to the Ombudsman. REPORT TELSTRA AS THIS IS ILLEGAL.
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs You should take one look at what Telstra did to both the cellular network and our internet infrastructure. Telstra were still offering capped data when other companies had unlimited; Telstra denied uncapped data could exist
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Ash (@ashkatex) reportedTelstra plan increasing again even though the service is worse than when I first joined up with that plan.
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parasocial relationship detector (@deedledodedum) reported@odden56 @thedose__ Telstra is awful, Australia has some of the worst internet speed for any developed country.
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☘️ Simon C ☘️ (@SimonGetsWild) reported@aussiesoph Sorry for your loss 😔🙏🏻. My grandparents Always lived overseas and Telstra was expensive af growing up to ring them.. I never really knew them 😔. Same with uncles and cousins etc Idk how I'd cope losing a close family member 😭😭
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Salt N pepper 🌶️ (@Partytime63) reported@MarkAClarkson @Telstra May be blackout your mobile number to avoid people using it for wrong reasons
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MelMorris (@morrisperry) reportedimagine arranging a disconnection of internet service only to be told that they can arrange connection of an embedded network when they actually can’t, just do as you are asked instead of ignoring the request, Telstra at its best
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Extranious A (VIC/Tim) (@AssExtranious) reported@gilmie76 @Telstra @MarkAClarkson Or threatening you with a $200 fine for not returning your modem after your house burned down.
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Marko Matvikov (@MarkoMatvikov) reported@OTheChad Telstra is about as bad a company as I’ve ever had the displeasure of dealing with. All care, no responsibility.
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JoshAtticus (@joshatticus) reported@ElManuSantander Wait, technicolor? The same company that makes the garbage Telstra smart routers?
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Electric Future (@electricfuture5) reported@Jays200 @Telstra @boostmobile Never enjoyed resellers. The coverage isn’t the same and limited speeds ..
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Doogie 🇦🇺 🛎 🏉 (@Glennjh) reported@scrumblebum1 @Telstra Yeah same. They're ****. I worked with Telstra Mobilenet 27 years ago. In 27 years they still dont have it right.
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CatZebraDog (@CatZebraDog) reported@Mr_Fanta_Pants @Telstra You’re contracted for the MRO not the network access. All network access is month to month now.
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Ricky🏄🏼♂️🦋 (@galumay) reported@Mr_Fanta_Pants @Telstra Ok, still sounds like Starlink on standby is the best solution, cheap, enough data for phone calls, set up a SIP service with Siptalk for her and at least she gets what she wants.
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EVStraya (@EVStraya) reported@electricfuture5 @Telstra Lack of data in shopping centres consistently was the main reason for me moving. Was going on for 6+ months. Went into the Telstra shop and they were all on wifi. With Optus now, obviously have their own history but I have had far less issues with them.