Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Melbourne, Perth, Adelaide, Brisbane, Kadina, Queenscliff, Maitland, Penola, Hobart, Matakana, Gold Coast, Townsville, Kurrara, and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 1 hour ago |
|
Melbourne
|
Internet | 3 hours ago |
|
Melbourne
|
Phone | 17 hours ago |
|
Perth
|
Wi-fi | 18 hours ago |
|
Adelaide
|
Phone | 1 day ago |
|
Melbourne
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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jchoop.hl (@jchoop) reported@MarkoMatvikov Hahahha no not at all, I just wanted to pass along that during the swapping over process he said the exact same thing. For years with Telstra any kind of contact had been infuriatingly terrible for him, and he couldn't speak highly enough of the Aussie people walking him through everything and being patient
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs You should take one look at what Telstra did to both the cellular network and our internet infrastructure. Telstra were still offering capped data when other companies had unlimited; Telstra denied uncapped data could exist
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RugbyRules (@RugbyRules) reported@techAU I attended a conference where the head of the Australian Signal Directorate gave an overview of Cybersecurity risks. He noted circa >64k known vulnerabilities. I wouldn’t wait for it to become a headline… I will be removing all TP-Link, Netgear (Telstra smart modem) from service in my home. Roborock vacuum will need a replacement too, I am looking for a suggestion on that front.
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Sam Saffron (@samsaffron) reported@hichaelmart I run my own custom ICE server on a digital ocean droplet 160ms away. It also pointlessly runs TURN (coturn), I am thinking of swapping the TURN fallback to Cloudflare, cause at this point falling back to TURN gives me nothing, I can just use HTTPS direct. STUN though (managed via Googles free service) is really impressive, even on my Telstra mobile network in Australia.
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Clarkie. It's the vibe of it. (@clarkes) reported@Mr_Fanta_Pants @Telstra Aldi uses Telstra network. We have had it for 10 years. No issues. Unused Data rolls over and over.
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Aron Roach (@AronRoach7) reported@taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.
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AyVee2 (@ay_vee2) reportedJust as SADS took off when the Covid jabs were rolled out but I had my Telstra service restricted for daring to suggest there might be a link between SADS and SIDS.
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Bryn Davies an OA dad (@tofar1) reportedHey @Telstra how come your mobile broadband is so bad in Scarborough. Anywhere else in Perth its ok.
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Electric Future (@electricfuture5) reported@Jays200 @Telstra @boostmobile Never enjoyed resellers. The coverage isn’t the same and limited speeds ..
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The Metal Dragon 🐉 (@MetalDragonHQ) reportedI am going to be sharing tips and tricks to help people save money on subscriptions and telecommunications. First piece of advice is stay away from @Telstra as they are well over priced and they will lie to you to gain your business. I have proof. #MoneyManagement
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Bryn Davies an OA dad (@tofar1) reported@Telstra The last 5 months. Mobile broadband doesnt work there. My son tried to ubereats some food and he couldn't use mobile broadband at all.
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Daniel Potts (@danielppotts) reportedWhy is @Telstra roaming on AT&T so **** in Silicon Valley? It's been like this for years. They used to be the global king of roaming. Time for an esim.
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Colin Ritchie (@ColinCleanEnery) reported@sydney_ev Telstra has been using batteries & solar on their relay stations for years. - they fail when overcast for 3 days. Farmers complain that they charge their Li-ion batteries and 3 months later when they need to use them, they have discharged. Just life
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Roansome (@roansome) reported@teslaownersSV I'm looking forward to this service coming to Australia. **** Telstra and Optus...
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Hamilton (@ToddJHamilton) reportedAnyone else’s Telstra Movile Data reception off/slow today in Melbourne? Not just me but also my friend. What’s going on and be honest with me… @Telstra
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✨ kp ✨ (@tinyspeckofkel) reportedHang on @onenzofficial ya what??? NO advertising, no notice, now you’re cutting off HFC cable internet that I’ve had since Telstra was a cowboy 😡🤬 But it has way less issues than fibre and wifi ****** connections. WHY DO YOU DO THIS?? First it was my Paradise net email & now?
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Alpha Draco (@AdnanaPaula) reportedI loved Telstra but they were too corrupt. They told me I am bulldozing through management when I sent an angry email to all C level excs cause they ****** over a customer and nobody took ownership. Was a good customer and I let them down because of them
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Loftwah (@loftwah) reported@mwfowlie @Telstra Telstra has been patchy in our area for a while now. Gonna have to port. Can’t justify this rate for trash service. 13Mbps down at 71ms at best.
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jagjetfly 🐎🐎 (@jagjetfly) reported@Mr_Fanta_Pants @Telstra Why did she switch? Aren’t Southern under Telstra, the problems would be the same. With all the issues I had with them at work and home I dumped them 34 years ago. They still think they’re a monopoly.
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EVStraya (@EVStraya) reported@electricfuture5 @Telstra Lack of data in shopping centres consistently was the main reason for me moving. Was going on for 6+ months. Went into the Telstra shop and they were all on wifi. With Optus now, obviously have their own history but I have had far less issues with them.
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yeah yeah its anne (@annabell_JG) reported@Telstra prices of plans going up but half the time you loose reception go shopping in supermarkets/train locations reception gone we pay top dollars and get horrible service if complain told oh its difficult indoors! Interesting how lower income countries have better reception!
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The Fighting Roo (@TheFightingRoo) reportedTelstra’s service for 5G is that slow in North Melbourne it makes modern tech useless. I have 2 bars & 4g speed. @Telstra you are a garbage service nowadays.
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Nicole Kennedy 🇦🇺 (@kennedylnicole) reportedCan't help but think about what insights Suttons, BMR, Chubb, Apec and Siemans received working for LendLease on Westpac, Telstra and all other major banks🤔
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Gavin McKenzie (@gav_mck) reportedCan someone financial explain the term 'conduit foreign income' @Telstra has decided to declare 1.0 cents of their dividend as conduit foreign income, wtf #shares #dividends
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Mel (@its_me_mel_xx) reportedI'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬
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nelly (@clairochu) reported@Telstra FIX UR WIFI NOW
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Mick P (@cimatesrv) reported@PaulineHansonOz I'll. Vote for you for that reason alone can you also fix telstra
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Ash (@ashkatex) reportedTelstra plan increasing again even though the service is worse than when I first joined up with that plan.
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AussiEx.au (@aussiExau) reportedPhone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia