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Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 49% Internet (49%)
  • 36% Phone (36%)
  • 8% Wi-fi (8%)
  • 5% E-mail (5%)
  • 2% Total Blackout (2%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Launceston, Sydney, Brownlow Hill, Penola, Brisbane, Melbourne, Perth, Cairns, Arumpo, Canberra, Hobart, Adelaide, Geelong, Cook, and Nuriootpa.

CityProblem TypeReport Time
Launceston Phone 1 day ago
Sydney Wi-fi 3 days ago
Brownlow Hill Internet 3 days ago
Sydney Internet 3 days ago
Penola Phone 4 days ago
Brisbane Internet 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • cobraschiffer
    cobra (@cobraschiffer) reported

    @sidneyfrommelb Whilst Telstra has network issues after your data leaked by Optus. Cooked.

  • camo2572
    Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported

    @karlstefanovic Sold everything you clown Private sector won That’s why we pay **** tonne more Look at Telecom into Telstra he royally ****** that up ******* get it right ******** 🤡🖕#Auspol

  • BuZZiNiTT
    Dust (@BuZZiNiTT) reported

    @defnotbarnsybdc @QBCCIntegrity That works for awhile but now Telstra is forcing people to have a current os and have started kicking people off the network. My phone went dead last week so i went to use a backup phone and could not for this reason.

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    OK the rain was good but why is the phone out? first rain in a while might have taken out the landline or rats or termites be in a right pickle if the mobile were network blocked as it was for a while hey @Telstra can't dm on the new phone the "network" demanded I buy

  • ms_meh
    Ms Meh (@ms_meh) reported

    @maher_aaron @wwos You Telstra 'em! Though they'll probably tell you it's a Youi problem that you don't like how the coverage is 99c delivered.

  • partywuuu
    Aino (@partywuuu) reported

    @hobojo12345678 **** Telstra

  • Jays200
    Jays (@Jays200) reported

    I've been letting @Telstra "augement" their💩network in the south west of Western 🇦🇺. They, Telstra, use my farm @Starlink for WiFi calling and the same on the road with Starlink Mini in my MYL. Perth-Denmark or Denmark-Albany is difficult to maintain a phone call link on mobile. Telstra should be paying me.

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @TheNoisyTrunk @Caitlen2310 @arbsmichael At a time when the network needed to be upgraded to optic fibre Howard sold off Telstra to the people that already owned it. The cost to build the NBN should also be included in Howard's debts .

  • KymRob25112
    rob2511 (@KymRob25112) reported

    Telstra....missed your recharge message because the service has been so fuckung bad for weeks that people's personal SOS devices haven't been working. Have been hotspotting with Optus device.

  • talkingj3ss
    jess 🌙💍 (@talkingj3ss) reported

    @polisnotokay LITERALLY TELSTRA GET UR **** TOGETHER

  • jifftv97
    JIFFTV97 (@jifftv97) reported

    @dix0nm8 I use telstra jad not had any problems

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @KensingtonRoyal @KensingtonRoyal Telstra made cust service jobs outsourced. 2010 Me then no more job $0,can’t afford gym,back on dole! Menopause worsened & mental traumas! I’m now on Disability dole & NDIS. My weight back 100+ kgs😢! In Pandemic I desperately started Yoga Teacher course on Udemy

  • OCELeoo
    🇦🇺Leoo 🗻 (@OCELeoo) reported

    @SamuelLalor22 @AFL @Telstra The team he was never on sure

  • ashishiacr
    AK (@ashishiacr) reported

    @SiddharthKG7 His son bought first Mobile Network in India-Modi Telstra

  • julieburgess623
    Julie Burgess (@julieburgess623) reported

    @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

  • saintslugger
    slugger 🔴⚫️⚪️🧀 🇦🇺 (@saintslugger) reported

    @AFL @Telstra @essendonfc Poor prick

  • pelli_69
    Pelli69 (@pelli_69) reported

    anyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come

  • arbon_rob93103
    Rob Arbon (@arbon_rob93103) reported

    @SophiaMoermond When John Howard defeated Paul Keating in the 1996 election, Australia's federal debt was $97B. He sold assets (like Telstra) plus set about paying down the debt. The debt was cleared in 2006 and our savings began. The Rudd govt inherited $17B.

  • spannaforce
    Anna (@spannaforce) reported

    Man, telstra internet has gone down Rebooted a thousand times.

  • joey8bitz
    calmingdown (@joey8bitz) reported

    @enz2g @1WeakGuttedDog Telstra is really going to hinder its own company 🙄 You, are the ******. Telstra has shareholders that want as MUCH money as possible. There is no way they would intentionally jeopardise that. You are full of ****, plain and simple.

  • andylaiz88
    andy lai (@andylaiz88) reported

    @Telstra @OvrgrwnDwrf intermittent signal strength of 1 bar coverage isn't coverage you wankers. 🤡🤡

  • deepudips009
    Deepuc (@deepudips009) reported

    @Vickibrady @Telstra have you ever tried contacting your premium support on Telstra app? you should try

  • JoanneJ37319580
    Joanne Jones (@JoanneJ37319580) reported

    The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

  • xroadie
    xroadie (@xroadie) reported

    @BassonBrain @Starlink But an iPhone can connect to the phone network via the starlink wifi….without Telstra

  • SharpSaIah
    SharpSalah #SLOTOUT 🇦🇺 (@SharpSaIah) reported

    @AFL @Telstra @essendonfc Poor bastard

  • NftSnowman
    SnowmanNFT (@NftSnowman) reported

    @NicFromOz They use Telstra wholesale network, coverage shouldn’t change from what you have now, 4G, no 5G, I have used them, changed to Superloop though, tied in with NBN plan for bundle discount.

  • akintowarlock
    D.J. Grey (@akintowarlock) reported

    Dear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.

  • melaniejackson2
    Melanie Jackson (@melaniejackson2) reported

    @Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation

  • spannaforce
    Anna (@spannaforce) reported

    @roonsopo Our internet has gone down, telstra outage. So I am going to miss out on the mighty redV thrashing the sharks

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @JimThom90458694 People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????