Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (45%)
• Phone (36%)
• Wi-fi (9%)
• E-mail (7%)
• Total Blackout (3%)
• TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Melbourne, Brisbane, Sydney, Gympie, Perth, Loamside, Long Forest, Penola, Hobart, Adelaide, Sunshine Coast, Canberra, Bungalow Flat, Dubbo, and Arumpo.

City	Problem Type	Report Time
Melbourne	Wi-fi	21 hours ago
Brisbane	Internet	1 day ago
Melbourne	Internet	1 day ago
Brisbane	Phone	1 day ago
Sydney	Phone	2 days ago
Gympie	E-mail	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aussie Diana S 🇦🇺 (@DFactualists) reported 4 minutes ago

  F'ing @Telstra message to me. "This is a reminder that you have a public directory listing for the following service. Your name, address and phone number! are published in the White Pages directory and available to the public"! ******** get me off this or I'll sue U🤬💩

• 
  Jordan Wardle (@JordanWardle5) reported 4 minutes ago

  @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.

• 
  🇦🇺Leoo 🗻 (@OCELeoo) reported 5 minutes ago

  @SamuelLalor22 @AFL @Telstra Changing the subject now are ya Exactly what I thought poor ****

• 
  landman (@hasselljpb) reported 5 minutes ago

  @telstra had a phone call today but because our service has dropped so badly I didn’t take it because it would have been futile! Turns out it was a near neighbour who had a terrible traffic accident! Luckily they got hold of wifey who is the ambulance officer. We need better!!!!

• 
  Peter 2.0 🐁🌸 (@PeterPeterV20) reported 7 minutes ago

  @cyberpunkdingo Yes, Telstra as you mentioned did a signed deal with Infosys. 600 jobs gone, all local IT contracting staff were retrenched. Then they use some onshore workers to run the service but the workers are mainly offshore. NAB also partnered with Accenture this failed miserably.

• 
  Jays (@Jays200) reported 9 minutes ago

  I've been letting @Telstra "augement" their💩network in the south west of Western 🇦🇺. They, Telstra, use my farm @Starlink for WiFi calling and the same on the road with Starlink Mini in my MYL. Perth-Denmark or Denmark-Albany is difficult to maintain a phone call link on mobile. Telstra should be paying me.

• 
  Yaswantha Kovuru (@YKovuru) reported 10 minutes ago

  @connectgurmeet Hi @connectgurmeet :2/2 Even though Telstra cars do fail and however, we are country of people,gets fachinated by things that are done by west and not appreciatethe efforts put in by our own entreprenuers. Hope this changes and so that our guys do get the deserved respect by PEs

• 
  Madmike (@madmike888X) reported 15 minutes ago

  @Telstra @Mention Must be a major issue? Been down 24 hours now. 💯 without internet totally @mention

• 
  samantha 🏳️‍⚧️ (@Samantha7ey) reported 16 minutes ago

  @yuyan497 im also with telstra alongside many other people and i always get reception along that part of the network

• 
  D.J. Grey (@akintowarlock) reported 17 minutes ago

  @AlboMP They also forced companies such as Telstra to sell me down the river, giving them unsolicited access to every single bit of what I do online 24/7. I remind you I have absolutely no criminal record. And even access the databases of the government, any and all legal forms I ever interacted with or approached or even considered, even supermarket transactions and camera data are delved into by them, posting the contents online ridiculing, mocking and insulting them. Even though they are the ones who have actively across the board disadvantaged me to a point of non-survival.

• 
  peter (@rightwingpeter) reported 21 minutes ago

  @Jazzyy_rosee I never get past the Telstra AI answering robot , it drives me totally insane , I don’t wait anymore , directly complain on their website , they have a form , get your response in a day or so , otherwise you spend hours on the phone , then to totally piss you off try the NAB

• 
  Paradoxa (@Paradoxa18) reported 25 minutes ago

  OK the rain was good but why is the phone out? first rain in a while might have taken out the landline or rats or termites be in a right pickle if the mobile were network blocked as it was for a while hey @Telstra can't dm on the new phone the "network" demanded I buy

• 
  Rory Kilpatrick 🏳️‍🌈🇮🇪🇦🇺 (Brad Close Fan) (@AflGlicko) reported 26 minutes ago

  @SgtButane Emptihad, Marvellously ****, Telstra Doom, Big Vic Colonialism Stadium

• 
  Andrew (@andrewrdn463) reported 29 minutes ago

  People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝕾𝖐𝖞𝖑𝖆𝖗𝖚𝖘𝖎 © (@skylarusi) reported 29 minutes ago

  @the_LoungeFly @Telstra 1/2 I'm guessing there's an issue with privacy My messagebank was switched off without my consent When I called to get it switched back on the operator changed my plan I called asking for it to be reinstated (it was an obsolete plan) and spent a week arguing with a 'manager'...

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 32 minutes ago

  @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 42 minutes ago

  I had established with Telstra complaints issue is with RINGER at exchange (e.g. other party hears ringing, but my end doesn't ring). INC42292959, complaint 131187000, so ******* tests my line at box, doesn't come in, DOESN'T KNOW PROBLEM, leaves card. INCOMPETENCE ALL ROUND! FFS

• 
  Aquis_GN 📱🤖 smartphone/android vtuber (@Aquis_GN) reported 42 minutes ago

  @thesamuelnam Where was it imported from? Try using Vodafone or telstra it might help

• 
  LWright (@wright_l90101) reported 42 minutes ago

  @ajbott @Telstra Population growth has overwhelmed the Telstra towers in lots of areas I am told, congestion causing a lot of the problems. I have been told towers are being upgraded over last 2 weeks but I imagine it is a slow process.

• 
  Andrew (@andrewrdn463) reported 43 minutes ago

  @Telstra STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience

• 
  Melanie Jackson (@melaniejackson2) reported 46 minutes ago

  @Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation

• 
  D.J. Grey (@akintowarlock) reported 49 minutes ago

  Dear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.

• 
  the what an election chocobo (@noreasonspec) reported 49 minutes ago

  Has Telstra mobile been dog **** for anyone else in Sydney recently? Just tons more black spots of no coverage on 5g?

• 
  James Fowles (@fowles_james) reported 50 minutes ago

  @Eckfarming @stationmum101 Telstra and its staff wouldn’t know a customer if they fell over one…..

• 
  SNOOPREY (@SNOOPREY77) reported 51 minutes ago

  @Telstra All I’m saying is maybe Telstra and other telco multi billion dollar companies should charge accordingly and stop using every capitalistic ***** trick to overcharge for normal service . Anyhow have a good day

• 
  Hamish (@reach_hamish) reported 52 minutes ago

  @GusLefty @arbsmichael And privatising Telstra to safeguard superannuation is a problem why? PLUS, he did election on the GST as a reform he wanted to inttroduce in 1998. The GST never happening was a 96 promise. But 98 he did say it would.

• 
  Funkdoctor (@Docsthename) reported 53 minutes ago

  I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

• 
  MercurialJester (ジェスタ)🌡| PNGTuber ✊ 🇵🇸🍉🇱🇧✊ (@MercJestr) reported 55 minutes ago

  The insult is that Telstra is also upping my plan cost by $10 a month so they are simultaneously telling me I'm a risk, but also to go **** myself and pay it anyway.

• 
  Mike Sharpe (@VMaxF1) reported 59 minutes ago

  @Telstra How does the assessment process work? U&P doesn't apply from what I can see in that link, but a (very expensive) device appears to have basic paint/coating flaking issues, which should be able to be resolved.

• 
  Con (@ConPaffas) reported 1 hour ago

  @MPolyalloy Now do the ALP list or does that not suit the agenda? Btw, I don’t support government selling assets. Or military bases for that matter. The only one that was good sale was Telstra, because they got a lot more than what it was worth and it hasn’t appreciated. Tech killed Telstra