Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (43%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Adelaide, Queenscliff, Melbourne, Brisbane, Sydney, Maitland, Penola, Hobart, Matakana, Gold Coast, Townsville, Kurrara, Perth, Canberra, and Quinns Rocks.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Total Blackout | 6 hours ago |
|
Adelaide
|
Internet | 12 hours ago |
|
Queenscliff
|
Phone | 13 hours ago |
|
Melbourne
|
Phone | 13 hours ago |
|
Brisbane
|
Internet | 15 hours ago |
|
Adelaide
|
Wi-fi | 15 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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David J O'Brien 🌏💧 (@DaveONewcastle) reported@rooboy_18 @Telstra @BelongAU Nice- Inflationary effect, cost of living incr' + them charging more for decreasing standards of service provision, sure makes #Telstra look like greedy, divisive, heavy hitting #CorporateVultures.
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Icanhaveaopinion (@whateveryeahnah) reported@Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest
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Tyler Williams (@T__Williams23) reportedTelstra is making me want to gouge my eyes out, two races, including one I was l leading, today on iRacing I and a bunch of people have dropped out because apparently they can't have a working service in 2026. Fix your **** ******* service holy.
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Aussie Diana S 🇦🇺 (@DFactualists) reportedBloody @Telstra again!! Click to open My Telstra app won't work again all the bs name dob pw us ffs! Imagine some old person having this trouble every few weeks.
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Andrew Cunningham (@AS_Cunningham) reported@BrilliantMaps As a Canadian who has never been there: Qantas, Macquarie, BHP, Telstra and a couple of banks are the only names that ring a bell.
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Bron (@Bron91856683607) reportedTelstra mobile network is profeting from stolen intellectual property thefts and silencing victims of thefts even shutting down emergency calls to victims mobile phone in 2009 after profeting from stolen ideas Telstra is getting
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TheGrassman (@TheGrassmanVT) reported@Telstra My Dearest Matthew, Thank you for reaching out to my tweet of frustration and anger, i would like to first apologize for calling Telstra a nerd. while i did not expect a response i will gladly reply with the status of my network.
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yeah yeah its anne (@annabell_JG) reported@Telstra It wouldn't let me sign in with my pin so had to recreate a new one my password worked though but pin wouldn't let me in. I don't use passkey although I mistakenly write that in post.
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parasocial relationship detector (@deedledodedum) reported@odden56 @thedose__ Telstra is awful, Australia has some of the worst internet speed for any developed country.
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🇺🇦Hans Orph🇺🇦 (@HansOrph) reportedCya Telstra you've increased the price for the second time in <12mths, aren't willing to even discuss it beyond "it is what it is, we're the best" (paraphrasing). So @Telstra's lack of client retention attempts has lost me as a customer. I'm paying out and moving on.
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Steve (@Stevesteve9876) reported@AlboMP Stop with the cover up **** show and do your job people voted you in to do! This country is been ****** by corrupt corporate companies. Coles , Bunnings ,Telstra , fuel stations, list goes on and you are making bull up dust news. StJohns care centres can’t even give iv meds.
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DBMG 🇦🇺 (@dbmgreen) reported@james00000001 NBN 50000km of new copper wire $.7bil Now Telstra/NBN have to retrofit secure pits to stop people stealing the copper. Not a problem with all fibre. The LNP completely screwed AUS all the while paying their mates millions to manage it. #industrialisedcorruption
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Bryn Davies an OA dad (@tofar1) reported@Cookiemo1 @Telstra They've really gone to **** in the last 6 months
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There’s Only One Jezza (@StandMeOver) reported@herecomessuper And don’t forget the useless **** is the one who gave us NBN. That basically created another government run Telstra. For a technology that was never required.
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Bron (@Bron91856683607) reportedTelstra mobile network scabs
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Beeza Geeza (@beezageeza) reportedsomeone explain to me why anything happening in the middle east should have any effect on the price of pre-paid mobile plans. **** you, telstra.
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Statistics World (@SachinGadagin) reportedTelstra and EE feel very consistent in service quality, while Singtel and NTT Docomo stand out more for their technology and innovation approach.
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MelMorris (@morrisperry) reportedimagine arranging a disconnection of internet service only to be told that they can arrange connection of an embedded network when they actually can’t, just do as you are asked instead of ignoring the request, Telstra at its best
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Miles (@Michael1953_202) reported@Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .
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fatryy (@fatryy218020) reported@telstra is sending someone to my house to fix my net. hopefully these shitcunts can fix it instead of staring at it dumbfucks
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Its Mud Yam Mud (pronoun half) (@IMudlet) reported@SocialPiranha3 @jumbarrawa I am stuck with telstra down here and SPIN in sydney
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Suey (@sueytweets) reported@Mr_Fanta_Pants @Telstra Get Boost Prepaid Mobile. Same network at $300 a year
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Jonathan Borges (@bo10546) reported@AFL @kylie @Telstra And not a **** was given that day.
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AussiEx.au (@aussiExau) reportedPhone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia
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Tushar Kr (@tusharkr4u) reportedShe’s new here with no working phone—unbelievable incompetence from Telstra. Posting on her behalf (no X account). @Telstra explain why your process is this broken & get her connected immediately! #TelstraFail #TelstraScam Newcastle (3/4)
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Bryn Davies an OA dad (@tofar1) reported@Telstra The last 5 months. Mobile broadband doesnt work there. My son tried to ubereats some food and he couldn't use mobile broadband at all.
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Clarkie. It's the vibe of it. (@clarkes) reported@Mr_Fanta_Pants @Telstra Aldi uses Telstra network. We have had it for 10 years. No issues. Unused Data rolls over and over.
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Kezz (@kezzyi66) reported@Mr_Fanta_Pants @Telstra The thing that absolutely shits me about this is that half the time I have to use my home wifi to use internet on my phone. They know how much of a mind **** it is to move to another company.
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AlloAllo (@squirtlesma) reported@acccgovau Telstra changed ALL prepaid plans stopping top ups 4 Data/Texts UR now FORCED in2 plans u DONT want @ dbl the $$ & third of data-4GB top-up was $20 now 4GB doesn't exist-Many with cost of living probs went prepaid 2 have a📱 They're screwing ALL poor/sick & rural ppl
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Andrew (@andrewrdn463) reported@Telstra Telstra staff are erasing customer complaints causing profits to go down as customers go to the Ombudsman. REPORT TELSTRA AS THIS IS ILLEGAL.