Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (55%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Darwin, Brisbane, Canberra, Hobart, Perth, Adelaide, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, and Dubbo.

City	Problem Type	Report Time
Melbourne	Internet	1 hour ago
Sydney	Total Blackout	9 hours ago
Melbourne	Internet	1 day ago
Darwin	Total Blackout	1 day ago
Brisbane	Internet	2 days ago
Sydney	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richo (@Richo38896671) reported 6 minutes ago

  @Telstra @Jess_H19 What's that going to prove? For the last couple of days my Internet has been useless. I have tried to do a speed test but your link wouldn't open! The service at present is intermittent. When it works it's fine. A speed test is only a snap shot. When it doesn't it doesn't.

• 
  💜Rosie⁷ ⟭⟬ 🇦🇺⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ💜 (@rosie6172) reported 7 minutes ago

  @Telstra has there been another outage? I couldn’t make a call before. Turned it on and off airplane mode and can now call. Cheers Rosie 👍

• 
  Ishmaelah Bonne (@IshmaelahBonne) reported 9 minutes ago

  @Telstra @sportsnallPT Again! Last week the network went down and people died because emergency services weren't available. Should never have privatised the company and with your over paid useless executives

• 
  💧Daren Connor 🇦🇺 (@connor_daren) reported 10 minutes ago

  @Telstra you send me messages to say the network is having issues & use wifi calling but if the network is having issues which affects my devices then how the hell do I use wifi calling when there’s no network? How long will this be going on? This is the 4th day of these messages

• 
  Gary Just (@GaryJust67) reported 18 minutes ago

  @RoadknightThe No my partner & I never got it either. We with Telstra…

• 
  GainsMax (@GainsMax168031) reported 22 minutes ago

  The rapidly advancing Starlink system should scare any Australian Telco. I hope the Telstra monopoly on the market gets broken up to the point that they're forced to lower prices. The service we get for Telstra, considering how much we pay is a joke. Any company that moves its operations overseas purely because labour is cheaper deserves to be outcompeted by companies that actually invest in local jobs, innovation, and customer service. If your entire business model relies on cutting wages instead of building a better product, don't be surprised when someone with better technology comes along and makes you irrelevant. Consumers shouldn't be expected to pay premium prices for declining service while executives celebrate another cost cutting exercise.

• 
  Adésọjí (@sam4se) reported 23 minutes ago

  @cb_doge "Telstra CEO confirms Starlink could connect Australians in mobile dead zones to emergency services. Game-changer."

• 
  Chrissy D 🌼 (@DowseChristine) reported 24 minutes ago

  @7NewsSydney Switched to starlink , I love it, no issues and I'm paying less than I did with telstra.

• 
  Jonco Dua (@joncodua) reported 24 minutes ago

  @JimThom90458694 Another Telstra Outage and then Cash is the only option

• 
  Rust (@rusinc_) reported 25 minutes ago

  @Mr_Fanta_Pants I’ll wait for my kogan sim to run out and switch to a provider with the Telstra network

• 
  Juanessa (@Juanessa22) reported 27 minutes ago

  @BenCarrollMP Fuel crisis Ben!!!! What are you doing to alleviate the rising costs? You’ve announced nothing in this area. Also fix the VLine & Metro issues. We’ve heard zero post the Telstra outage. ZERO FFS!!!

• 
  William Hawk (@WilliamOneHawk) reported 35 minutes ago

  @montrosegraham @News24Aust South Australian police confirmed there is nothing to suggest a regional South Australian woman's death was caused by the recent Telstra outage or any failure to connect to Triple Zero.

• 
  Cdbrown (@BrowntownBrew) reported 36 minutes ago

  @CrySlyFly @ialihasaan @Batman2242 Telstra were unwilling to structurally separate to allow the infrastructure side of the business build the new network. Telecom had plans to do fibre upgrades but got shelved when they became privatised.

• 
  Kevin Trudeau 🏀 (@Kevin_NBL) reported 36 minutes ago

  @Telstra No, I don’t have the app. My Telstra service is via JB Hifi Mobile, so I don’t know if that makes a difference? Can I access it? But this email came directly from Telstra.

• 
  Sienna Cooper 🇦🇺 (@X726372533) reported 42 minutes ago

  Why is nobody talking about how when 3G towers were turned off, reception with @Telstra turned to crap? 4G and 5G provide worse coverage than we had with 3G. But we pay more now. Make it make sense.

• 
  syknal ❤️‍🔥 // (@toxictragician) reported 45 minutes ago

  @Far2Fast are you with vodafone? my partners phone didn’t go off, but his work phone did (telstra service on it)

• 
  Audrey (@AudreyTay31079) reported 45 minutes ago

  @ellymelly Yes it is. My regional medical centre I have had the same doctor at for 30 years has been sold about a year ago. It’s now run by an offshore call centre in India and is now full of Indian doctors and I use that term loosely. I will never go to an immigrant doctor. Also in my small regional town , the Telstra shop all Indian staff, two of the 3 Pizza shops are Indian run, women walking around in Saris, all delivery drivers Indian. It’s an invasion!

• 
  Uptimus (@UptimusApp) reported 47 minutes ago

  Aug 6, 2026 at 02:10 UTC: Recovery monitoring for Telstra has been interrupted as community reports of slow performance and downtime have increased again. Investigation is ongoing.

• 
  Eryn (@payneerynn) reported 49 minutes ago

  @optus_help They have my number and details but the connectivity issues are ongoing and horrendous right now. Connected for short periods and not atleast 20 drop outs today alone. It's annoying. I dont want compensation AGAIN i just want the service I'm paying for. I think that's fair. It’s annoying we were without service for 7 days of total blackout to upgrade the tower and a month or so later massive issues. It's not good enough. Having said that annoyed as i am i will still remain a loyal customer because overall i have found you are by far better than Telstra!

• 
  Paradoxa (@Paradoxa18) reported 49 minutes ago

  @CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works

• 
  Kmac (@check307) reported 50 minutes ago

  It is time the Federal Gov stopped Telstra and others charging $3.30 for customers who want to secure there private details particularly bank details by using Bill Pay . These companies fail in protecting customers and yet they rob customers. I control my bank details not Telstra

• 
  Jindu (@Phils_Cassidy) reported 52 minutes ago

  Good afternoon everyone I’ll briefly share my POV on choosing a good proxy. Here are the 3 major things you must check before using any IP: 1. ISP (Internet Service Provider)
This is the most important factor.
Think of it like our local networks — Glo, Airtel, MTN, or 9mobile.
Always pick residential consumer ISPs (e.g., AT&T, Comcast for USA; Telstra/TPG for Australia; Virgin Media, BT, Vodafone for UK) instead of datacenter providers (DigitalOcean, AWS, Choopa, etc.).
Websites easily flag datacenter IPs, but residential ones look like normal users on home Wi-Fi or mobile data. 2. Fraud Score / IP Reputation
Before binding the proxy, test it with tools like Scamalytics, IPQS, or Pixelscan. • ✅ Low Fraud Score (0–10) = Clean & safe. • ❌ High Fraud Score (30+) = Avoid. It will trigger CAPTCHAs, bot detection, or shadowbans.
Also check it’s not blacklisted on major spam databases. 3. IP Range (First 3 Octets)
Not all ranges from the same ISP perform the same. Some subnets get abused over time.
Australia examples:
❌ Avoid: 1., 101., 110.
✅ Good: 124., 121., 120. (Telstra) | 80. (TPG)
UK examples:
✅ Good: 86., 80. (Virgin Media) | 82., 78. (BT) Pick the right ISP and you’ll rarely get flagged. This was the main issue a lot of people faced with services like Outlier and Handshake. What proxy challenges are you currently facing? Drop them below

• 
  Yvonne (@YBartolovic) reported 52 minutes ago

  Yes it’s disgraceful just as bad as @Telstra and everyone else telling us to stay say and get jibbed we had to see it daily on the phones I had my phone off so go nothing ! There lol

• 
  LJR (@Watchingbrief21) reported 52 minutes ago

  @Telstra @AnikaWells When customers have issues/questions requiring clarification regarding their Telstra plans (formerly owned by Aust Govt!) why are we still being sent to international call centres???

• 
  Madre Swift Justice (@JayStill4) reported 53 minutes ago

  @SistaRuthDOPD Remember after that 1st major Telstra outage we received emails yelling us to upgrade our phones? What happened to that? I got 2 emails and then it all disappeared

• 
  Tesla Owners Silicon Valley (@teslaownersSV) reported 54 minutes ago

  NEWS: Telstra says Starlink could help save lives in Australia's remote regions. 🇦🇺 • Telstra CEO Vicki Brady says Starlink can help people stranded outside mobile coverage contact emergency services. • Telstra has partnered with SpaceX to bring Starlink Direct-to-Cell satellite messaging to Australia. • Eligible customers can send satellite text messages to friends or family when no terrestrial mobile signal is available. • The service is designed to provide a critical communication option in remote and isolated areas. Starlink Direct-to-Cell is bringing emergency connectivity to places where traditional mobile networks can't reach.

• 
  Ian Linklater (@IanLinklater5) reported 55 minutes ago

  @Telstra Gol Gol 2738 This really sucks . I don't t do apps of anything .

• 
  Josh (@joshatticus) reported 56 minutes ago

  @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

• 
  BexThreads (@BexThreads) reported 1 hour ago

  @Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts

• 
  Madasahater (@Madasahater65) reported 1 hour ago

  Our internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.