Telstra Outage Report
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Brisbane, Sydney, Melbourne, Quirindi, Hobart, Townsville, Canberra, Albury, Bunbury, Newcastle, Glengarry, Horsham, Adelaide and Warrnambool.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Sydney |
||
| Melbourne |
Phone | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Aurora The Crescent Star - LIVE @ TWITCH
(@MoonfireDragons) reported
@Telstra is being worthless again so stream will be stopped UNTIL they fix their **** yet again, im really sorry about this y'all, shits on 2g atm so i just cant stream simple as that
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Edward Lovelock
(@LovelockEdward) reported
@RickWatt9 @strangerous10 @softhardworker I’m with both for that reason. The very basic small business plan I took with Optus was much cheaper than Telstra who push “bells and whistles” I don’t need. Telstra has a superior network - less black spots than Optus.
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Brian Truax (🌳,🌳)
(@btruax) reported
@Telstra i'm really stuck and need some help. I have an iPhone 8 that's locked to the Telstra network. It was a gift from a friend. I need to contact Telstra to unlock it for me but it seems like only your customers can message you. How can we fix this? Please help.
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Daniel Armishaw
(@sirris_83) reported
Shout out to @Telstra Macarthur for offering a 3 hour wait time to talk about my phone plan. Walked out sans phone and plan. Decided I didn’t need to wait that long to see if they were in stock. After last months $500 you may soon be sans customer.
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rkc
(@ktxby) reported
I told her that if @Internode is merging with @Telstra, I consider my contract voided. I will not be a Telstra customer ever. She's now trying to sell me a new modem, when I don't need a new modem. FFS.
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Diana56
(@Diana5662996273) reported
@_AnthonyWA @JaiRitter3 @JJKALE2 I live 100kms from a Telstra shop. Was told to solve my issue had to go there. WHAT THE!!! Telstra is OK if you have no issues, deplorable if you do. Look up their current record number if complaints.
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Alex McDonnel
(@AlexDGlengarry) reported
@nineislands There is really only 2 providers - Telstra or Optus as they are the only companies who have network infrastructure. The small retailers use one or the other, name your poison!
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Thomas Parkes
(@_thomasparkes) reported
@Telstra having issues with 4G Eftpos at Stawell 3380 & Halls Gap 3381 not transacting, timing out, yet there is no outages on your list.
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Alex Hardy
(@alexhardyACT) reported
@Telstra I have been trying for a week to get my Telstra One Number working on a Apple Watch Series 8. Your support people tell me the latest WATCH is not yet supported by Telstra, that contradicts both Apple’s website and common sense. Frustrated.
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Mezza
(@miwright) reported
@nineislands What bits of Telstra don’t you like as there are a number of providers that use their network?
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Alex Hardy
(@alexhardyACT) reported
@Telstra You also don’t list the iPhone 14 on that page, are you seriously suggesting that Telstra doesn’t support the latest Apple devices?
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Courtney Lee Thirty Three
(@CourtneyLee_33) reported
@PaulMathieson15 @_Anthony_WA @JJKALE2 They have never been better than Telstra. Not in my experiences
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Tezzr44
(@tezzr44) reported
@rosaliagordon @JulsTracy @ianbfarquhar Keeping passport details seems like a data gathering function rather than security. What possible reason for a telecom company . Pretty sure Telstra didn’t require passport ID to set up our account or iINET. WTF Optus !
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Astra Seneca
(@jfshart) reported
@nineislands Aldi and Woolworths have good prepaid rates and use Telstra towers so coverage is good. You can join Woolies online if there’s no store near you, possibly same with Aldi. I’m with iiNet - good customer service but poor coverage since they went with Vodafone.
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ACG
(@ACanGent) reported
Telstra sucks, In particular their shopfronts, appalling service. @Telstra
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rkc
(@ktxby) reported
wow @Internode is sooooo not what it used to be. Since when have your phone support services been offshore? Just had a lady trying to convince me to switch my mobile (during an enquiry about my NBN) by telling me Internode is 'merging' with @Telstra.
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💧Roen Lloyd Davis
(@RoenDavis) reported
@nineislands TPG? I’ve been with them several years now with no trouble. I believe they aren’t as wide reaching as Telstra but it hasn’t hampered me so far.
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Scottythedictator
(@scottysgotagun) reported
@_AnthonyWA @recneps51 @Optus I remember Howard saying the government had no right to be in the telecomms business, then he opened Telstra up to competition by allowing the Singaporean government owned Optus to set up shop, nice one Johnny Why pay Optus for a service puzzles me, a hereditary dictatorship
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Justin Holland
(@novahollandia) reported
@JJKALE2 I beg your pardon! Telstra service is NOT ****! It's not that good!
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weatherboard
(@ThisiPhone1) reported
@Telstra Thank you again Jo. While you’re here, could Telstra stop giving me late fees on top of my bills? I am on a low income and Telstra knows I have a HCC but still charges me extra just for being poor & behind in payments. I’m late paying because I struggle to make ends meet.
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Sandra M
(@silne) reported
@nineislands My wife and I are with a Vodafone reseller (TPG) and no complaints. The kids are with AldiMobile who use the Telstra network and no complaints there either. I left Telstra in 2011 and never looked back.
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glassdarkly
(@glassdarkly6) reported
@bustdboozehound @nineislands Yeah. Aldi on Telstra network. Schmick.
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alan
(@alan60341323) reported
@nineislands Aldi plans are cheap and use Telstra network
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Laralotus
(@Laralotus007) reported
@nineislands MATE - you get the telstra coverage with great efficient service and its heaps cheaper.
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Bearish_X
(@bris_bear1) reported
@Brodhe Terrible. But I am still leaving Telstra for them. This could happen to any company in our online world of less privacy and security. The price for the internet.
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💧Lucky Country with A Labor Govt!!
(@Ozzytourer) reported
@nineislands Are you after a phone or just a plan? Woolworths is actually reasonable on prices.... and it's still using Telstra network which is useful if you ever leave major cities....
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Robert Di Toro
(@robertditoro) reported
@bustdboozehound @nineislands Seconded! They use the telstra network, but it's been faultless. Been with them for several years, private and for my business.
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💖🦄Stacey🦄💖
(@TinkerTigerBell) reported
@MzChocThunder Stupid watch. Everything else is with Telstra
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Tahlia Rose
(@teigra_1) reported
@nineislands I switched to Voda years ago. Excellent coverage. Where I live Optus is non existent & Telstra drops out. Good prepaid with heaps of data.. $40/month free talk & txt+ heaps of data. Is the only internet I have.Have travelled up to Qld & over to SA with no problems
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John Kotlash. Teacher, Unionist
(@JohnKotlash) reported
@nineislands Aldi. Uses tbe Telstra network