Telstra Outage Report
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Sydney, Melbourne, Brisbane, Adelaide, Kiama, American River, Canberra, West Busselton, Gold Coast, Nuriootpa, Westbury, Kadina, Penola and Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Sydney |
Internet | |
| Perth |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Internet | |
| Melbourne |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@CTRL_ALT_DEL) reported
from
Melbourne, State of Victoria
I never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.
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CoCo St Clair MP
(@aunty_rheenie) reported
@Telstra you can **** the #letsvax off of my phone.
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𝔽𝕝𝕦𝕜𝕖 🦡💚
(@TheFlukeBadger) reported
@Telstra Why??? Its already out on every other Australian carrier since day one. If I put an Optus Sim in my phone I could update now with no issues. Seriously making me consider changing phone carriers.
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Kamila
(@Splodge_Humbug) reported
@Telstra @aunty_rheenie You can believe whatever you want however as a telco you have no business giving medical advice. Changing your network name to a # is nothing but cheap virtue signalling.
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Venality
(@VenalityFNT) reported
@SkydoxGG @dialgafn @Telstra i need some help
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CoCo St Clair MP
(@aunty_rheenie) reported
@Telstra be prepared for any consequences of adverse reactions because people are getting vaccinated because Telstra said. What are your health qualifications? And I’m paying for my phone and the network. I don’t want it on my phone.
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Commander Robert
(@AidanRobert4) reported
@Telstra Don’t trouble yourself too much mate. Just waive my fees for the next twelve months and we’ll call it even
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Labwatullah Nghipandulwa
(@labwatullah) reported
@Telstra I’ll be filing a complaint with the telecommunications ombudsman, who will get this matter resolved as Telstra is only interested in making appearances but not actually delivering on the above statement it made publicly on Twitter.
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Unvaxxed ***** (#BackUp)
(@Punky1717) reported
@Telstra @aunty_rheenie Hey @Telstra Where do you get off recommending someone takes an experimental vaccine which is i trial phase till 2023? My entire family uses your network for mobiles, home phone and internet. Guess what... you just lost 6 households worth of business 👋👋👋
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bridget boson
(@bridgetboson) reported
Mobile service off AGAIN, for hours. @telstra has no committment to actually delivering a reliable mobile service.
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𝖏𝖔𝖎𝖓 𝖙𝖍𝖊 𝖍𝖊𝖎𝖘𝖙!
(@lukeb1961) reported
@Telstra Listen to your customers, you fools. Get rid of the crap service. You are a joke company staffed by non Australians.
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𝖏𝖔𝖎𝖓 𝖙𝖍𝖊 𝖍𝖊𝖎𝖘𝖙!
(@lukeb1961) reported
@Telstra @HayGarry Laura what fantasy world do you live in? Telstra is a synonym for incompetence. Off-shored terrible service. In short a shameful joke!
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Wayback Bot
(@WaybackBot) reported
Telstra cracks down on
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Lauren Breen
(@LaurenKBreen) reported
from
Westfield, State of Western Australia
@Telstra I have now been on the chat 35mins and all I have got is “have you paid your bill” and “when did the issue occur” … help! @Telstra
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Commander Robert
(@AidanRobert4) reported
@Telstra Please sort yourselves out, you bunch of rapscallions. My internet cut out 15 minutes ago whilst I was halfway through a movie, and is yet to return. And yes, I have reset the modem.
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💧SlimShadey😴
(@F__kyouMinge) reported
@MagicSilverFox @Pleasure_Lab @Yeehaa25 Just look at our train service & Telstra
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𝔽𝕝𝕦𝕜𝕖 🦡💚
(@TheFlukeBadger) reported
@SirLLizzington It's a @Telstra issue and it SUCKS. God knows why they block android updates when seemingly every other carrier does not care if you update or not.
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Michelle
(@Shellesbelles69) reported
@Telstra @aunty_rheenie Just fix your service
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CoCo St Clair MP
(@aunty_rheenie) reported
@Telstra How dare you, a dishonest corrupt telecommunications network get in on telling people what to do.
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Mal Briggs
(@malb) reported
Have had a problem with Telstra business NBN service "escalated" so many times in the last two weeks I expect Andy Penn to be the next person on the line.
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Boots of Poetic Justice
(@BootsnAllPhotos) reported
@S4R1N_AU @ScottMorrisonMP Just to make it look thicker. Telstra used to do that. It was like - cut the crap and just get on with it already!
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Labwatullah Nghipandulwa
(@labwatullah) reported
@Telstra Yes, well that’s what I would expect from Telstra. However, the service on the Telstra messaging app is very poor. Experts take ages to respond, encourage you to accept it and some enquires have spanned over a day to resolve. My eSim enquires has been unresolved for two days.
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𝔽𝕝𝕦𝕜𝕖 🦡💚
(@TheFlukeBadger) reported
@Telstra You don't think Google does enough testing itself to make sure a Major Android release is up to scratch? Utter garbage, cheers laura :)
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Labwatullah Nghipandulwa
(@labwatullah) reported
@Telstra I’ve attempted to contact through your messaging app which contacted me about the previously unresolved issue. I’ve tried again and found the service to be similar. It’s unacceptable to Australians paying premium prices for a service WE used to own.
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Bluesky …. Ich habe genug..
(@SkyDrivin) reported
@Telstra I’d settle for the service I pay for from Telstra TBH, but that’s a roundabout I’ve been on way too long to expect it to change.
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Labwatullah Nghipandulwa
(@labwatullah) reported
@Telstra Please sort out your Telstra App staff who don’t appear to have customer enquires high on their priority list. It is also disappointing to find out you changed the upfront plans without the #eSim feature which was previously available. 😑
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👩🔧Spanna🔧Bananna🍌Goanna🦎
(@SpannaBanannaG1) reported
@Telstra @aunty_rheenie Focus on what your business is meant to do and that's to stop being a ****** telecommunications co. I dont gaf what you believe. Doesn't mean all your customer's believe that. Dumb indoctrinating greedy government money accepting stooge mofos!
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CoCo St Clair MP
(@aunty_rheenie) reported
@Telstra You can encourage all you want without any healthcare qualifications, it is unethical and outside your scope of practice. While I’m a paying customer you can get the shite off of my phone
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Labwatullah Nghipandulwa
(@labwatullah) reported
@Telstra On the Telstra website it says the opposite. I want to know how I can get an eSim on my plan and if not, how to get an eSim on a prepaid plan and what changes occurs to my current service. Do you mind answering my questions?
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Rob Roy
(@Rob_Ruadh) reported
@Telstra @aunty_rheenie How about just focus on not being such a **** telco.