Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (43%)
• Phone (37%)
• Wi-fi (9%)
• E-mail (7%)
• Total Blackout (2%)
• TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Penola, Melbourne, Hobart, Brisbane, Adelaide, Sydney, Perth, Sunshine Coast, Canberra, Bungalow Flat, Dubbo, Arumpo, Rockhampton, Cook, and Ceduna.

City	Problem Type	Report Time
Penola	Phone	48 minutes ago
Melbourne	Wi-fi	2 hours ago
Hobart	Internet	5 hours ago
Brisbane	Internet	14 hours ago
Adelaide	Phone	17 hours ago
Sydney	Internet	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Val (@mightgetthere) reported 5 minutes ago

  @DevMohali @Ausbobsmit I have met some really nice Indians, and I have met some that want to rip us off every chance they get. I will never again deal with an Indian or a Pakistani in telecommunications. I’m not sure but I think Telstra and Optus are a bit gun-shy well.

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 5 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

• 
  Sy (@Sy8799465978734) reported 7 minutes ago

  @DrewPavlou @GeraldPimm The issue is when the state goes into debt it sells its assets. Gov used to own most necessary infrastructure like Telstra,sec,ports etc. When they need $ they sell.

• 
  LWright (@wright_l90101) reported 8 minutes ago

  @ajbott @Telstra Population growth has overwhelmed the Telstra towers in lots of areas I am told, congestion causing a lot of the problems. I have been told towers are being upgraded over last 2 weeks but I imagine it is a slow process.

• 
  AL (@asewell6) reported 9 minutes ago

  @Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?

• 
  RedFive (@RedFiveynwa) reported 10 minutes ago

  @aussiExau @AFL @Telstra Who ******** are you even talking to

• 
  Con (@ConPaffas) reported 11 minutes ago

  @MPolyalloy Now do the ALP list or does that not suit the agenda? Btw, I don’t support government selling assets. Or military bases for that matter. The only one that was good sale was Telstra, because they got a lot more than what it was worth and it hasn’t appreciated. Tech killed Telstra

• 
  joe_blogswa Free Palestine (@joe_blogswa) reported 13 minutes ago

  @marie19705 @Telstra i ditched them went to Aldi they use the telstra network and the data rolles over

• 
  Benwah (@earthmanben) reported 17 minutes ago

  @SkullSpeedDeal lots of my mates were over the moon when they got a job with Telecom/Telstra because it was a lifetime secure job but that job security changed as it became more professional (like Allen senior’s electric company it was so unreliable and bad it was a joke)

• 
  xroadie (@xroadie) reported 18 minutes ago

  @BassonBrain @Starlink But an iPhone can connect to the phone network via the starlink wifi….without Telstra

• 
  SNOOPREY (@SNOOPREY77) reported 20 minutes ago

  @Telstra You guys providing inadequate service is not something I should be trouble shooting it’s something you guys should be doing

• 
  Andrew (@andrewrdn463) reported 20 minutes ago

  @Telstra STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience

• 
  somewhat daft (@somewhatdaft) reported 26 minutes ago

  @eevblog i spent 3 months fighting their absurdity over a business account, with them "doing it wrong" and then forgetting about it. the only solution was to raise a complaint and follow that process, which so far has taken a month. telstra is criminally incompetent :(

• 
  Melanie Jackson (@melaniejackson2) reported 31 minutes ago

  @Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation

• 
  ₿ 💥 (@teslantir) reported 33 minutes ago

  Google + Telstra announced an Australia/ APAC connectivity partnership for Al-era workloads. Google will secure inter-city dark fiber capacity on Telstra's Aura Network, and Telstra will access fiber pairs on Google's Tabua, Proa, and Bulikula subsea cable systems. Telstra says Aura already has 8,000+ km laid. $GOOG

• 
  gee (@lordgeezuz) reported 36 minutes ago

  @ruicharadrius My partners father works for Telstra and their internet NEVER WORKS. HOW DO YOU WORK FOR THE BIGGEST INTERNET COMPANY IN AUSTRALIA AND YET YOUR HOME INTERNET DOESNT WORK😭😭😭

• 
  rob2511 (@KymRob25112) reported 39 minutes ago

  I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

• 
  dee (@poIIygeist) reported 40 minutes ago

  @katsukisparkles the problem is telstra wont let us and we dont wanna switch because they own our phone numbers and it sucks to change numbers on everything

• 
  Weird Uncle Bob (@julerin8) reported 44 minutes ago

  @DavePhippen After 8 calls totalling 12 hours to NBN co and Telstra I found the magic key: Just say "Ombudsman" Service person arrived the next day and a new modem the same week.

• 
  MATT (@matty_mccabe1) reported 44 minutes ago

  Fee for no service. Why does @Telstra get away with charging you for a service that they don’t provide. Second month in a row, the internet goes down for several days. They waste 3 hours of your time blaming you, and the modem, before they check the network. #telstra

• 
  vinni • 包沁燕 🇵🇸 (@glyphclutter) reported 45 minutes ago

  before i switched to a provider on telstra wholesale i’d be en route to work on a call like sorry if comms go down lads i am approaching the site™ (westgarth).

• 
  Z (@glen_birnie) reported 49 minutes ago

  @Adam_and_EVs Should ask them if they purchased through Telstra network….

• 
  Tony K (@TKags) reported 52 minutes ago

  @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

• 
  Jayden (@Ballzzzz16) reported 53 minutes ago

  @Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning

• 
  Mayura (@mayuuuuuuuu_26) reported 53 minutes ago

  @Jason______A @the_don1722 The difference will be the level of support you get etc. have similar setups here where telstra (t mobile in Aus) own budget mobile companies. And you get pretty much the same package for much cheaper but lose access to their support etc.

• 
  Doctor Vadar Who (@DoctorVadarWho) reported 54 minutes ago

  @Telstra when are you going to support RCS for iPhone in Australia because I would like to have it so green bubbles don't mess up group messages @Apple

• 
  Trev (@Trev__Says) reported 57 minutes ago

  @Loud_Lass @DaleH1234 This dead **** sold all the airports, Telstra and the CBA in a once off fire sale to turn a single year surplus for the pin head lib supporters. He and Howard should be in a cell

• 
  At least my dog loves me ❤️🐕👩🏻‍🦰 (@Tawnee69) reported 59 minutes ago

  @goldengreekjr @AshPolitik As PM, John Howard spearheaded a major privatization program, selling $71.8 billion in government assets between 1996 & 2007 to pay down national debt. Significant holdings sold included a majority stake in Telstra, shares in airports, shipping lines, and defence-related industry

• 
  Andrew Bott (@ajbott) reported 1 hour ago

  @Telstra your network keeps dropping mobile calls in Lilyfield 2040. This has been going on for 2 weeks... What is happening?

• 
  🌸Lynae 🟪⬜️🟩 (@lynaem88) reported 1 hour ago

  @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.