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Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 49% Internet (49%)
  • 38% Phone (38%)
  • 7% Wi-fi (7%)
  • 3% E-mail (3%)
  • 2% Total Blackout (2%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Penola, Brisbane, Sydney, Melbourne, Adelaide, Murrumburrah, Perth, Arumpo, Launceston, Brownlow Hill, Cairns, Canberra, Hobart, Geelong, and Cook.

CityProblem TypeReport Time
Penola Phone 6 hours ago
Brisbane Internet 14 hours ago
Sydney Phone 21 hours ago
Sydney Internet 1 day ago
Sydney Phone 1 day ago
Brisbane Phone 1 day ago
Full Outage Map

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OTheChad
    Chad (@OTheChad) reported

    @mynameiskiiiid @TheKouk Structural deficit? Mate, let's get this straight.Australia's structural budget issues blew out post-GFC and especially under recent big-spending governments — not from Howard paying down $96b in inherited debt while running surpluses. Howard left the budget in strong shape with low debt and a Future Fund seeded. Today's deficits (still projected around 1% of GDP with net debt heading to ~20%+) come from exploding recurrent spending: NDIS, aged care, welfare, and public sector bloat — not a lack of 'productivity policy' from the 90s/00s. Howard-era asset sales (Telstra etc.) shifted assets to private hands where they often delivered better efficiency and innovation — exactly what boosts productivity. Privatisation and microeconomic reforms in the 80s-90s drove Australia's strong productivity surge in the late 90s/early 00s. Blaming today's slump on "record low infrastructure spending" 25-30 years ago is the real stretch. Recent productivity stagnation (labour productivity near flat since ~2016-17, weakest in decades) has clear modern drivers:Services shift — healthcare, education, public admin (non-market sectors) now dominate and have abysmal productivity growth. Faster broadband, transport, and training matter — but governments have poured billions into infrastructure since then (and states still do). The constraint isn't some 1990s "under-spend"; it's getting value for money, avoiding waste, and prioritising high-return projects over recurrent blowouts. Private sector dynamism, competition, and sensible tax settings deliver productivity far more reliably than more government "facilitation" funded by structural deficits. You know what actually restricts productivity policy? Promising endless spending while ignoring incentives, efficiency, and evidence. Structural deficits today crowd out future options through higher interest and taxes — not the other way around." This keeps it punchy, factual, and directly dismantles the causal link while flipping the deficit argument.

  • bkendig
    Brian Kendig (@bkendig) reported

    @Telstra If you'll let me message you directly, I'll provide your customer's Telstra ID and my email address that he somehow put on his account. Thank you for your help!

  • StuddertNatalie
    Nat Factor ⭐️💜 (@StuddertNatalie) reported

    @TheChopperLady It’s ok. I’m already thinking of suing Telstra for ******* up my payments and putting me in this situation! So much for government assistance right? These corporations and governments are pathetically slow!

  • ms_meh
    Ms Meh (@ms_meh) reported

    @maher_aaron @wwos You Telstra 'em! Though they'll probably tell you it's a Youi problem that you don't like how the coverage is 99c delivered.

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Funny how Telstra says they don’t have a monopoly… Yet every emergency service, farm, mine, truckie, and regional business is forced onto their network. If everyone must use one provider, that’s a monopoly.

  • ApiaFcViareggio
    Anthony Petisi (@ApiaFcViareggio) reported

    @spannaforce Issues with Telstra

  • Catheri09875779
    Catherine (@Catheri09875779) reported

    @OGmusical @SkyNewsAust 2026 (Enterprise Restructuring): Telstra announced major workforce restructures, cutting hundreds of enterprise and IT roles in Australia. A significant portion of this work and technical support was offshored to the Indian-based ICT firm Infosys and its joint venture with Accenture.Current Operations: Voice calls from standard Australian consumer and small business customers are still generally handled domestically, while much of the complex technical delivery, IT support, and enterprise services are managed through hubs in India.Reach

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    Same with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.

  • spannaforce
    Anna (@spannaforce) reported

    Man, telstra internet has gone down Rebooted a thousand times.

  • madmike888X
    Madmike (@madmike888X) reported

    @Telstra Don’t you update this page ever?? NBN Telstra down si. E 6am

  • 96Mrbsa
    Stuart Bland (@96Mrbsa) reported

    @merkin_about Not as old as me, and I only went to gmail coz Telstra decided to no longer support the system I'd been paying for for years. *****.

  • Tyler83069242
    Tyler Telfer (@Tyler83069242) reported

    @StephenKealy1 @blowingtom2 The next stuff up of Howards was privatising Telstra. The economic damage and inefficiency imposed on the Australian economy has been horrendous. Every household pays for that mess. The government had to then spend $60b to role out the broadband.

  • gav_mck
    Gavin McKenzie (@gav_mck) reported

    @Telstra I need urgent help for my Dad device, your retail shop are refusing to help a 79 year old with his account, disgraceful

  • _Whale_fish_
    Pak 🇦🇺 (@_Whale_fish_) reported

    @VoteLewko @Starlink Ah, look, some competition! How terrible. Telstra and Optus will be forced to improve their services. Brrrrr

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

  • Moweezy5Moweezy
    Moses kiweewa (@Moweezy5Moweezy) reported

    @Telstra Worst customer care I ever experienced in Australia. Telstra

  • MackUrva49408
    Mack Urva (@MackUrva49408) reported

    @VoteLewko @Starlink It's about time for Optus and Telstra to go down the drain. Some of the worst and scammiest Australian companies. They charge you an arm and a leg for something that never works.

  • MyNameIsMurray
    Murray (@MyNameIsMurray) reported

    @Starlink I can see the tower from my front door. I'm less than 5km from a major centre that rivals our capitol city CBD. Telstra reprioritised the tower equipment to service a wealthy nearby suburb, meaning my entire area gets no service at all. Like, zero bars. And they don't care.

  • kellynettlefold
    Elizabeth Anne Kelly (@kellynettlefold) reported

    Telstra have no issue with puttn in numbers&pressn redeem nos. But microsoft smartassholes make life hell. I've lost another many hrs of being messed around with screens showing rubbish. Its simple=U have an PC+u put in product code&redeem. Robots r a phyco excuse to brain-harass

  • MyNameIsMurray
    Murray (@MyNameIsMurray) reported

    I read an article suggesting that @Starlink could come to Australia as a phone service. Oh, I hope it's real. Telstra utterly sucks, has massive blackspots everywhere, is ludicrously expensive, and has terrible customer service. Optus & Vodafone are worse. We need competition.

  • madmike888X
    Madmike (@madmike888X) reported

    @Telstra @Mention Must be a major issue? Been down 24 hours now. 💯 without internet totally @mention

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @BusyTonn Somewhat true. Telecom never had a FTTP plan, but CBDs did have Telstra fibre in the 1990s (after Optus started).

  • MR_Qniss_
    Quentin knorre (@MR_Qniss_) reported

    @OliverHolst01 @Starlink My telstra internet is 80bucks a month. Has never increased unless I do it myself. It actually has gonendown over time as I dont use so much internet and so my limit is lower than most I think

  • WillHammer77
    Hugh Jebawlsak 🇦🇺 (@WillHammer77) reported

    @newscomauHQ So is Telstra! Go **** yourselves Zionist shills.

  • teslantir
    ₿ 💥 (@teslantir) reported

    Google + Telstra announced an Australia/ APAC connectivity partnership for Al-era workloads. Google will secure inter-city dark fiber capacity on Telstra's Aura Network, and Telstra will access fiber pairs on Google's Tabua, Proa, and Bulikula subsea cable systems. Telstra says Aura already has 8,000+ km laid. $GOOG

  • deepudips009
    Deepuc (@deepudips009) reported

    @Vickibrady @Telstra have you ever tried contacting your premium support on Telstra app? you should try

  • aussieV8girl
    💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported

    @Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.

  • thomas_choat
    Thomas Choat (@thomas_choat) reported

    @OneNewsAu Optus and Telstra are playing with fire here. Their customer base will become open slather to Starlink’s future plans over time. They’d be better off partnering with a company like AST SpaceMobile if they want to be around for a while.

  • kanethesaint
    K•A•N•E (@kanethesaint) reported

    @ronInBendigo @RaymondKeown3 The Belong (Telstra) plan is $25 only once you have activated a service with them it will appear when you go to change plans via their app. 10GB data per month with rollover, if you ever exceed it, it doesn't charge extra just slows to 1Mbps.

  • CmonMick
    Steven Payne (@CmonMick) reported

    @meshygrey And then we sold CommBank, Qantas, Medibank, Telstra, CSL, Syd/Melb Airports and most of our energy and water assets because govts are big bad meanies and private corporations we're going to take us to the promise land🫤