Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (27%)
- Total Blackout (7%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Brisbane, Adelaide, Newcastle, Perth, Joondalup, Sydney, Arumpo, Cook, Tullah, Mangalore, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 3 hours ago |
|
Brisbane
|
4 hours ago | |
|
Adelaide
|
Internet | 7 hours ago |
|
Newcastle
|
Phone | 10 hours ago |
|
Perth
|
Phone | 17 hours ago |
|
Joondalup
|
Wi-fi | 19 hours ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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GuTTedPoSSuM🇦🇺 (@Gu77edpossum) reported@Telstra The same reason I left Telstra. Can’t identify how to fix issues only make them worse. Hire skilled labour instead of retards or perish
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alunsays (@alunsays) reportedHey @Telstra you sent me a long winded “sorry we let you down” message from your noreply@telstra email. So guessing you’re not that sorry, just ticking a box?
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Andrew Bishop (@AndrewB12983801) reported@therevaknight vline should have had a fallback plan for if telstra had issues
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Jack Kerouac (@NealCassady64) reported@Telstra Pay a fine ! Or have the emergency taken off you .
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Andrew (@andrewrdn463) reported@2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.
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Andrew (@andrewrdn463) reported@greek_herald All Telstra customers need compensation for the outage - the phone bill for that month period needs to be waived and a payment of about $500 given, Vicki Brady is on $8 million a year!!!!!!!!!!!!!! CUSTOMERS SUFFERED A LOT WHILE SHE WAS PLEASURING HERSELF OVERSEAS.
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Land of Stupidity (@StupidOzzies) reportedChinese Hackers are Trained in Australian Universities. If they wanted to Telstra would be down forever plus all other Communications in Australia. China dont need Missiles to wreck Australia. They have an Army of Hackers and there Submarines will rip up all undersea cables .
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Trev (@Trav57510252527) reported@Telstra Sorry have to let you down @Telstra I wont be paying my bill this month.
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Jake 🍺 (@JakeBeer11) reported@Telstra When do we receive compensation. Will there be a credit on the next bill for the outage ?
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H (@rison99) reported@Telstra People died but "sorry we let you down" is your response?
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Cool McCool (@MisterSpock8888) reported@Telstra 2/6 Paragraph 1 1. Shud summarise. We stuffed up, know why, implementing things to lower risk, we want to hear from you" 2. "We let you down” soft vs we failed to provide service you paid for. Common corp apol formula. Sounds accountable w/out creating broader admission.
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beep boop (@a_small_robot) reported@maximumwelfare "sowwy we let u down :( uwu" telstra you are not a small startup come on
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Matthew Oliver (@Mattyo2011) reported@realTomHamilton @Telstra **** it. I’ll just send a reply saying paid and see if that works
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Mike Hutchinson (@michaeljames947) reported@peters_malcolm Do you really think that government owner Telstra was better and would have modernised better? The company that opposed accountability, tried to slow the progress of mobile telephony, resisted competition, fought to frustrate services that used the telecommunications network….
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KeirAndo 🇦🇺 🏴 (@KeirAndo) reported@LeeRespecter Imagine if she held Ministers to the same standards. I mean Telstra had an outage for an hour or two for the first time in a decade or two. What public service functions that well
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Andrew (@andrewrdn463) reported@Telstra Telstra asking customers to prove how they were affected by the outage is digusting. STOP IT VICKI BRADY - YOU ARE ON $8 MILLION A YEAR!!!!!!!
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Wayne Reardon (@WayneReardon) reported@Telstra Don't worry, we're used to bad service in this country. You should give Aus Post a go next. They are even worse than you lot.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@Telstra telstra, charge premium prices for a half rate network. you have had years to get rid of all the single point of failure network issues, yet it keeps happening. remember when a small fire in chatswood telstra building took out the whole SMS network?
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum
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TheFriskyBear 🐻🎮 (@TheFriskyBearr) reported@Telstra The good old "Sorry" is not good enough, that is not an apology. Pathetic, we all know your a scam mobile network and properly working with the scammers, no wonder why we always get scam callers, it's cause the corporates sell our numbers and information to private companies 🤑
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Sam (@SamFaff) reported@Telstra down again?
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Daisy Cutter how dare you (@daisycuttertz) reported@MRowlandMP Who got the cash from 50 billion labour hire MICK Telstra and Optus rolled a nationwide network in 18 months using their own employees get stuffed Mick Big Build 101
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VersionNaught (@nathan_knows) reported@strangerous10 A lot of people forget the NBN was in part to shift the fixed broadband service monopoly from Telstra.
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Andrew (@andrewrdn463) reported@Telstra Telstra asking customers to prove how they were affected by the outage is digusting. STOP IT VICKI BRADY - YOU ARE ON $8 MILLION A YEAR!!!!!!!
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Subhashree Sahoo (@Subhashree50520) reported@australian @LinkedIn This is 2026 & I wonder if ur Telstra business is still using some BPO female mid management rep from IND to attack my MSFT things in 2026? What relations n issues do Telstra business has with my achievements? Its years I aint answerable. B.E. I am from 1st job onwards.
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ChickenGo 🇦🇺🇹🇼 (@ChickenGoFarm) reported@SkyNewsAust When Telstra failed to deliver reliable service, Jason Clare MP @JasonClareMP, the Albanese Labor Government's Minister for Education, said: "People could have died." But when @AlboMP broke his campaign promise, Jim Chalmers, the Albanese Labor Government's Treasurer, said: "People will get through it." ******* shameless.
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MercurialJester (ジェスタ)🌡| PNGTuber ✊ 🇵🇸🍉🇱🇧✊ (@MercJestr) reportedA reminder that for the half-yearly fiscal report of 2025/26 Telstra posted $1.2B in profit. For HALF A YEAR. But the best they can do when their national network is crippled for their back-end ****-up is a half hearted shrug and a milquetoast "oopsie" email.
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Pokewood Theater (@pokewoodtheater) reported@Telstra Not good enough, give us a few free months of service for your screw up
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I Titty Da Fool (@ITittyDaFool) reported@agroasx @Telstra Some of it. Won't help phone reception indoors though. Both networks need each other
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Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported@telstra. Vicki whatshername should donate a year or two of her salary to compensate people affected by Telstra’s complete self-serving ****-up last week.