Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (54%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Adelaide, Melbourne, Gold Coast, Sydney, Brisbane, Wasleys, Townsville, Perth, Canberra, Geelong, Arumpo, Gympie, Darwin, Hobart, and Mangalore.

City	Problem Type	Report Time
Adelaide	Phone	7 hours ago
Melbourne	Phone	15 hours ago
Gold Coast	Phone	1 day ago
Sydney	Internet	1 day ago
Melbourne	Phone	2 days ago
Adelaide	Phone	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FREESPEECH101 (@FREESPEECH1017) reported 5 minutes ago

  Starlink Direct to Cell sets another world record. Starlink DtC is now the first Commercially licensed DtC satellite provider to offer commercial continuous coverage service first on 7 Continents. 1 North America - TMobile US 2 South America - Entel Chile 3 Europe - Telefonica VMO2 - UK 5 Asia - KDDI - Japan 6 Africa - Airtel - DRC Congo 7 Australia - Telstra - Australia

• 
  Paradoxa (@Paradoxa18) reported 6 minutes ago

  @Telstra Please Phone out May 30 only back a few days before out again It's a known issue

• 
  Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported 6 minutes ago

  This happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+

• 
  Carstendog (@carstendog) reported 7 minutes ago

  @fictillius I do love the fact that Telstra phone booths are a free service now and essentially only exist as advertising billboards

• 
  Lucy the Red (@LucytheRed1) reported 7 minutes ago

  @DHughesy You clearly don’t realize the Future Fund was: 1) primarily seeded by the sale of Telstra 2) Set up to fund existing government liabilities I’ll dumb it down for you. The Howard government sold our assets to fund existing liabilities. Embarrassed for you (again)

• 
  ❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported 10 minutes ago

  @howardw46 @Telstra You can’t just be stopping all the time at every pissant station. The service stops enough at key stations and mostly stops at nearly all.

• 
  Lucy Graham (@montrosegraham) reported 20 minutes ago

  @ChinaSelect Australia has had two major telecommunications network failures. As a result of the Telstra failure, three people died, including a baby. One person died as a result of the Optus failure. No infrastructure should have any exposure to foreign adversaries.

• 
  CommSec (@CommSec) reported 22 minutes ago

  The ASX is set to dip at the open, with index futures down 0.2%. It comes ahead of big earnings results this morning from Telstra, Origin, Transurban, ASX, and Insurance Australia Group. Overnight, US markets mostly lifted, with the S&P 500 up 0.3% and the Nasdaq adding 0.5%.

• 
  BexThreads (@BexThreads) reported 29 minutes ago

  @Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts

• 
  Big Clarence (@clarencebrah) reported 30 minutes ago

  I’m sorry but in 2012 I paid $350 or so to attend two Soundwaves and saw System of a Down amongst like 15 other good bands I’m not paying $300 to sit in the back row on level 3 of the Telstra Dome surrounded my people who discovered nu metal ten minutes ago. I’ve been waiting 14 years to see SOAD again but that is taking the absolute piss.

• 
  cello (@cello721490) reported 30 minutes ago

  @ChrisMinnsMP You seriously think Telstra CEO get 6.8 million A year **** OFF!!!

• 
  Rohanc (@rohancct) reported 31 minutes ago

  Forget the Telstra outage, there should be a senate investigation into AFL Tables being down for hours.

• 
  John Livingstone (@JohnLiv96683208) reported 34 minutes ago

  @moosemobileau If anyone is ever thinking of changing their mobile phone service to Moose Mobile,I strongly suggest you DO NOT. Their Pathetic customer service is right up there with @Telstra. No Phone support No email support #moosemobileterrible

• 
  Sienna Cooper 🇦🇺 (@X726372533) reported 35 minutes ago

  Why is nobody talking about how when 3G towers were turned off, reception with @Telstra turned to crap? 4G and 5G provide worse coverage than we had with 3G. But we pay more now. Make it make sense.

• 
  NewsTongue (@NewsTongueX) reported 39 minutes ago

  🔴 Telstra CEO gets $700k raise to $6.8m despite nationwide outage Telstra CEO Vicki Brady received $6.8m for the year ending June, a $700,000 increase from $6.1m the prior year. The board cut her bonus by 20% ($607,000) over the July outage that disrupted almost half of all calls and data sessions across the network. • Over 30,000 customers claimed compensation; nearly $1m paid out to date • Board cut bonuses for other senior executives by 10–20%, reducing combined pay by $1.3m • Net profit rose to $2.4bn; mobile revenue up $300m to $11.3bn • Workforce fell by 1,219 to 29,334; share price dropped from $5 to $4.875

• 
  ACCAN (@ACCAN_AU) reported 40 minutes ago

  That's a wrap on @Techingov_AU in Canberra. Two consumer takeaways: new tech must work for everyone, not just the average user and trust in government services must be informed by consumers and measurable, including traceability of AI agents. Also a sharp breakdown of the Telstra outage from Frank den Hartog (Uni of Canberra). #TechinGov

• 
  Les H 🇦🇺 🏌🏻‍♂️ (@leshyne) reported 41 minutes ago

  Telstra notified local residents on the 18th that there will be a six day disruption to service from the 17th! Good one @Telstra No 4G or internet during the day for six days. SOS only.

• 
  Spiro Arkoudis (@SpiroArkoudis) reported 41 minutes ago

  @_maxantonov I used my Pixel to tether my 5G internet to my Mac and that finally loaded up LinkedIn on my browser but it's still flakey...I'm reading Azure Telstra issues in the mix

• 
  w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported 42 minutes ago

  @roberts_pa97578 I’d never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic

• 
  Kel So (@KelSoOz) reported 42 minutes ago

  @DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.

• 
  James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reported 42 minutes ago

  @TopherField However, starlink is still ground linked through Telstra. Switch off Telstra & starlink goes down too.

• 
  John Merchant (@_JohnMerchant) reported 47 minutes ago

  @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.

• 
  Yoru Barman (@heg_emon) reported 47 minutes ago

  Starlink Mobile (formerly Direct-to-Cell) is already live. About 650 satellites currently deliver text, location, and limited data/apps to unmodified LTE phones in dead zones via partners like T-Mobile (T-Satellite), Rogers, Telstra, KDDI and others across dozens of countries. Native high-speed 5G-level service and continuous global coverage (including poles) arrive with V2 satellites starting late 2027, targeting full planet by end of 2028 as per Grok.

• 
  Pete Rule (@PeterRule841618) reported 53 minutes ago

  @TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings

• 
  Uptimus (@UptimusApp) reported 54 minutes ago

  Aug 06, 2026 at 01:45 UTC: Uptimus is currently monitoring Telstra stability. Reports have returned to normal levels, and we are verifying system performance before resolving.

• 
  Mo Syed (@msyed_) reported 55 minutes ago

  When ChatGPT Beats High-Priced Lawyers in Court 1/9 A Sydney uni lecturer just beat a university’s legal team in court using ChatGPT. Telstra bumped its CEO’s pay right after cutting jobs and crashing the network. And researchers found a way to hack a Boeing 737 with a device the size of a 20-cent coin. Here is the tech news that actually matters this week 🧵👇 2/9 Greg Baker, an IT lecturer at Macquarie University, took on his employer at the Fair Work Commission over new casual conversion rules. The university brought trained lawyers. Baker brought ChatGPT. The tribunal ruled in his favour, handing him a permanent part-time role in a historic test of untested employment laws. 3/9 This is why people get excited about everyday AI. Hiring a workplace lawyer to fight an employer costs thousands before you even walk through the door. An LLM can comb through legislation, draft arguments, and help someone represent themselves without spending a fortune. The real shift isn't AI replacing judges. It's giving ordinary workers the legal firepower usually reserved for big HR departments. 4/9 Anthropic confirmed Claude will soon add invisible watermarks to text and files to meet EU rules. The watermark stays attached even after you copy, paste, or tweak the wording. Some users are already cancelling subscriptions over it. Nobody wants to hand in a report they spent hours editing only for an automated filter to flag the entire thing as machine-written. 5/9 Telstra decided to give its CEO a base pay bump. The timing is wild: • A massive nationwide network outage in July • 1,200 staff cut across the year • A slump in top-line revenue • Threats to freeze regional mobile investments if the ACCC pushes for domestic roaming Corporate boards have an incredible ability to read the room completely backwards. 6/9 A routine "system update" triggered a major Mastercard outage across Australia this week. Shoppers got stuck at checkouts with full trolleys and tap-and-go cards declining everywhere. We keep pushing towards a cashless economy, but our payment rails fall over whenever someone pushes the wrong configuration file. 7/9 Security researchers proved they could compromise a Boeing 737 using a coin-sized hardware device. It took them roughly 60 seconds to gain access. Physical plane safety used to be about rivets and engines. Modern aviation is networks, firmware, and bus architectures. If you can physically plug into a port, the jet is just another computer with wings. 8/9 Retailers are now testing facial recognition scans at the register so you can pay for your flat white with your face. It saves about two seconds compared to tapping a phone. In return, a commercial database gets your biometric scan. Hard pass on trading facial geometry for a cappuccino. 9/9 The thread tying all of this together: AI is levelling the playing field for individuals against giant institutions. Meanwhile, critical infrastructure (planes, payments, telcos) is becoming more fragile by the day. Tech works best when it empowers people, not when it creates single points of failure.

• 
  Big Dazz (@DBureges) reported 57 minutes ago

  @AFL @Telstra Did they just breed another Heeney wtf

• 
  Lyn (@lyng62) reported 1 hour ago

  Ring ring (random mobile number) “Hello is that Lynette? It’s Steven from Telstra to discuss your internet connection” Me: “Well that’s bullshit Steven, I’m not with Telstra. Take your scam and **** off arsehole” Was gone very fast. Bunch of c**nts.

• 
  "Dr" robbooooo73 (@robbooooo73) reported 1 hour ago

  @LayAngels @NoticerNews That's not bad, couple of soon to be replaced Australians Anz , telstra. Etc. All 100% Indian. Taking over federal government as well

• 
  Rust (@rusinc_) reported 1 hour ago

  @Mr_Fanta_Pants I’ll wait for my kogan sim to run out and switch to a provider with the Telstra network