Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (54%)
• Internet (28%)
• Total Blackout (8%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Melbourne, Adelaide, Brisbane, Wasleys, Sydney, Townsville, Perth, Canberra, Geelong, Arumpo, Gympie, Darwin, Hobart, Mangalore, and Newcastle.

City	Problem Type	Report Time
Melbourne	Phone	14 hours ago
Adelaide	Phone	23 hours ago
Brisbane	Phone	1 day ago
Wasleys	TV	2 days ago
Adelaide	Phone	2 days ago
Adelaide	Internet	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  .𖥔 Si 🇿🇼 (@euphoriacdbaby) reported 5 minutes ago

  if you’re considering a mobile/internet service provider, stay away from @Telstra. their customer service is the worst i’ve experienced anywhere and the service itself is ****. Does anyone know how to get out of a plan without buying out? I’ve actually had enough.

• 
  Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported 5 minutes ago

  @KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.

• 
  MsNobody (@MrsNobody21) reported 7 minutes ago

  @Telstra how disgusting, your handling of a legitimate complaint after the outage. Shame on you. With all of your profits you deny compensation for a service that still is t working.

• 
  ▘▖▘▖▖▘▌▘▖▌▖ 🏳️‍⚧️ (@EveAffini) reported 8 minutes ago

  @bee_fumo got the same notice with my router lmao. but it sucks because for *some* ungodly reason, port 443 is reserved and like, I ******* NEED THAT. so **** dodo. buying myself a ****** telstra smart modem to jailbreak. thanks cex lmao (sorry rant over)

• 
  Uptimus (@UptimusApp) reported 10 minutes ago

  Aug 6, 2026 at 02:10 UTC: Recovery monitoring for Telstra has been interrupted as community reports of slow performance and downtime have increased again. Investigation is ongoing.

• 
  Wal (@wally_waldo83) reported 11 minutes ago

  @FinancialReview This is classic regulatory free riding. Why would anyone pay Telstra prices or why would Telstra keep investing billions in regional coverage if customers can buy the cheapest network then use Telstra whenever theirs fails? Emergency roaming makes sense. Forcing the company that built the better network to subsidise competitors who didn’t is how you eventually end up with nobody investing in the better network.

• 
  GainsMax (@GainsMax168031) reported 11 minutes ago

  @SkullSpeedDeal A family member of mine over a decade ago ran a Telstra phone store, it became top 3 in the entire state because of his leadership. Anyway, something happened, and he told me the 2nd in charge (Indian) backstabbed him and took over the main position. A year later, the store had hired a lot of Indians and ended up being the worst store in the state lol

• 
  Hugh_96 (@Hugh_96) reported 14 minutes ago

  @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

• 
  𝐛𝐚𝐛𝐚'𝐬 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐛𝐨𝐲 (@SardineTruther) reported 15 minutes ago

  I have some great stories regarding this while working for Telstra/Belong many years ago regarding the establishment of Telstra's 'Centre of Excellence' i.e. The Cut Salaries By 94% Factory. It destroyed 90% of non-binary customer service jobs based in Melbourne, plunging the Adventure Time fan-community of the city in to technical recession. It was a tale for the ages that I once posted and shortly after had to remove due to it's potentially defamatory nature. I'll post it again one day, but you'd have to DM me and swear to secrecy otherwise.

• 
  Les H 🇦🇺 🏌🏻‍♂️ (@leshyne) reported 17 minutes ago

  Telstra notified local residents on the 18th that there will be a six day disruption to service from the 17th! Good one @Telstra No 4G or internet during the day for six days. SOS only.

• 
  Brian Emmitt (@emmitt_brian) reported 18 minutes ago

  @Pivotonian1838 @Telstra @News24Aust Imagine being that **** at your job and getting paid $6 million.

• 
  Colin Richardson (@RichoColin) reported 22 minutes ago

  @DHughesy @aaronsmith Saying "governments waste money" is easy, but the real problem is every government since has refused to raise revenue to match spending. Howard-Costello rode a mining boom and sold Telstra; they didn't solve the structural problems.

• 
  💧Daren Connor 🇦🇺 (@connor_daren) reported 23 minutes ago

  @Telstra you send me messages to say the network is having issues & use wifi calling but if the network is having issues which affects my devices then how the hell do I use wifi calling when there’s no network? How long will this be going on? This is the 4th day of these messages

• 
  C’hristo (@Baradine1566) reported 23 minutes ago

  @JT3228440527570 Can we organise another Optus outage please, Telstra don't be shy you can join too.

• 
  Rewster (@Rewster7) reported 24 minutes ago

  @NRL Hopefully there's no Telstra outage for the occassion

• 
  Sutho (Sharks) Dan (@SuthoDan2) reported 26 minutes ago

  Those Telstra ads are SO ... ****** .. ****!!!

• 
  Jo Christiansen (@JoChristianse13) reported 39 minutes ago

  @Riogallica @Starlink We have @Starlink. Telstra lied to my husband about the download speed, by saying it was slow, then when I cancelled them & said that we were getting Starlink, another person actually tried to talk me into getting Starlink through Telstra.🙄 We went to Starlink’s Website & a local starlink Contractor installed it for us - $106.36 + GST

• 
  Dani (@sqronce) reported 41 minutes ago

  @Seamus_the_pres @OliverKlozoff96 @SethLargo I'm in Australia, and I worked for Telstra back in 2009 and they told us that if we were stuck on a call with a customer past the end of our shift, we would not be paid for that time, and if we didn't like it, there were other people who wanted our jobs. I'm pretty sure this is

• 
  Carstendog (@carstendog) reported 42 minutes ago

  @fictillius I do love the fact that Telstra phone booths are a free service now and essentially only exist as advertising billboards

• 
  Rust (@rusinc_) reported 43 minutes ago

  @Mr_Fanta_Pants I’ll wait for my kogan sim to run out and switch to a provider with the Telstra network

• 
  Mark Moran (@72mcm) reported 45 minutes ago

  @Telstra why has the website for booking appointments at your “OrionSpringfield QLD” store been broken for months now? Talk to staff in store, and they say “Yeah we know, no clue who is meant to fix that” , Try to call to book, calls never answered and messages never returned

• 
  Brian Basson (@BassonBrain) reported 47 minutes ago

  "Asia Pacific went from world first to regional wave in 18 months" In December 2024, One NZ’s Satellite TXT debuted as the region’s first Starlink D2D service, available at no cost to eligible customers. It spans approximately 40% of New Zealand’s total landmass, where terrestrial coverage is unavailable, as well as roughly 20 km offshore. KDDI followed in April 2025 with au Starlink Direct, Japan’s first D2D service, then added app data in August 2025, support for a limited set of bandwidth-light apps beyond texting, and the first D2D data service anywhere. Telstra launched Australia’s first satellite texting product in early June 2025. One NZ added app data, including WhatsApp voice calls, in February 2026. SoftBank and docomo launched in April 2026, making Japan the only market where three operators run live Starlink services. Globe became the latest in the sequence in June 2026 with the Philippines’ first commercial satellite-to-mobile permit from the National Telecommunications Commission (NTC).

• 
  Candour (@Candour100) reported 47 minutes ago

  @blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.

• 
  James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reported 49 minutes ago

  @TopherField However, starlink is still ground linked through Telstra. Switch off Telstra & starlink goes down too.

• 
  Peter Lewis (@Peter_Lewis747) reported 52 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

• 
  Tas_Devil (@SarinaSkib70634) reported 53 minutes ago

  @JakeBeer11 @ClareONeilMP Not only building industry. Indians bought all big pharmacy from Chinese. Telstra franchises and so on. Whenever you go there are Indians. Some of them very rude.

• 
  justin bandy (@justinbandy13) reported 54 minutes ago

  @daisymay4263 I can see one of Telstra towers in my town out my window...and reception is **** house... Telstra and their never ending rising rates with crap deals,...hope you enjoy your 7million,..ffffn useless

• 
  Tim (@TimothyJ_23) reported 57 minutes ago

  Would love to know why @Telstra network is randomly cutting out at HBF Park in Perth. There are literally mobile receivers on the light towers

• 
  mike (@mikeshome2000) reported 59 minutes ago

  Just left the Telstra shop and there colours are orange, obviously they now support PHON

• 
  Paddy (@Dabatsau) reported 1 hour ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.