Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Brisbane, Melbourne, Adelaide, Mangalore, Perth, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 2 days ago |
|
Brisbane
|
Internet | 2 days ago |
|
Melbourne
|
Internet | 2 days ago |
|
Sydney
|
Phone | 2 days ago |
|
Melbourne
|
Phone | 3 days ago |
|
Melbourne
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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BallPoint (@twitaff) reported@r3tarddownunder @MehreenFaruqi When Telstra was in government hands it was just pure crap, full stop💩
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Doug Mitchell sports fan (@PeoplesAlert1) reported@MattSmith_567 @AFL 😲 I havent had a problem. Probably Telstra lol
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DissentingSkeptic (@DissentingS) reported@naomibrockwell We were shown how the NSA have packet capture devices on all fibre network pipe routers. Telstra use one also to mass scoop traffic. For later decryption with Quantum computers they already have. Mobile is remotely hackable by design ! CIA tech for subliminal mind control.
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Wilma Domjan (@wilma_domjan) reported@keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!
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Dr Ravi Nayyar (@ravirockks) reported'... near the border of New South Wales and the ACT. Mobile black spots cover the area. '... his Telstra landline ... under Priority Assistance for Life-Threatening Medical Conditions — a service that the telco is required to provide under its carrier licence.
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John Young (@JohnYoung146083) reported@ReutersAsia Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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GooseHerder (@goose_herder) reported@26MoreLives it will never happen here ... if only because there'd be some sort of Telstra outage
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Jacko (@MichaelJacko70) reportedWhy in a capital city do all fail with internet coverage In out back Truganina phones and internet mobile connection are a massive fail. @Telstra @Optus @amaysimAU
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Titch Ashen (@titchashen) reportedGod old human error was the cause of the massive Telstra outage. Guess in a way that's reassuring that a preventable stuff up was the cause, rather than bad actors. For the cause of such a depilating telco outage.
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Joe Dunstall (@JoeDunstall) reported@realRick_AUS **** Telstra and their **** over priced service. Starlink the world.
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Robyn Tan (@robyntan) reportedWas it an old $30,000 server or old GPS receiver? One or the other. #telstra outage error
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Gizmo (@Gizmologist_) reported@folaoftech @Telstra How a single NTP rack server brings down an entire network.
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Aussie XRP (@LukeRichar6071) reported@IRONDLDAD I do find the timing very sus, could Deffs be related. Same with the massive Telstra outage ect last week, still no word of why that was
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Boxy (@BoxofPies80) reported@Telstra NBN down for second time in two weeks……
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Andy J (@AndyJay16634390) reportedFkn hell, the Telstra witch-hunt on ABC is stupid. All bread and circuses for the peasants to feel vindicated. What a waste of taxpayers dollers.
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Pete (@Travellingtooks) reported@ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.
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Tr3ggs (@Tr3ggs) reported@FREAK0NAUT @Nd172557208 So you spend the 30k and make it a redundant fail over rather than a single fail point. Still a rounding error for Telstra.
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NewsTongue (@NewsTongueX) reported🔴 Telstra CEO faces parliamentary inquiry over nationwide outage affecting emergency calls, payments Telstra chief executive Vicki Brady will testify Friday before an emergency parliamentary inquiry into last week's outage that knocked out triple zero emergency calls, disrupted payment systems, and stopped trains in two Australian states. Greens communication spokesperson Sarah Hanson-Young said: "Telstra, just like Optus, has put their profits ahead of public safety and public service for far too long, and the law allows them to." • Telstra accepting compensation claims from affected customers and small businesses with supporting evidence
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Cotty (@Cotty_Merv) reported@Offerandextend @Wolfie__Bear @Telstra So did everything go smoothly? Did the world collapse because you couldn't call your midwife as soon as you went into labour? Or did you just need to get your main character syndrome fix?
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Ferdie Khnopff (@FKhnopff) reported@strangerous10 Telstra had a risk assessment signed off by the PM which said mitigations in place to isolate any faults, which were unlikely, & consequences was rated low. This meant the expenditure could be deferred. It was not a technical or a people problem. It was a pass the buck problem.
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katie 🍞 (@katiebecker16) reported@Kate3015 @Oz_Mocker Albanese also says that he and Telstra orchestrated the outage to help 16s stay off social media
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Red Rivers (@RedRivers994225) reported@AussieVal10 This is easy...I'm on Telstra. In a rural area so the phone doesn't work most of the time except when Telstra messages me to say my data ran out...after only renewing 2 days earlier...so mostly no internet on the phone most of the time either...even though i only use it to listen to pod casts from "conspiracy theorists" ...so i have just started switching it off most of the time anyway ..I highly recommend...Telstra service regionally...overpriced and mostly doesn't work except to "SEND" data ..of course...which i think is what i'm paying for....them to spy on me...LMAO
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Dr Ravi Nayyar (@ravirockks) reportedAs per Telstra (Submission No 7.2 to the 000 Inquiry) thus far: - Maintenance work on timing equipment --> Telstra restarts the box. - On restart, the GPS card didn't work as expected because of an intentional design change to fix an earlier issue --> GPS PNT flaw was triggered.
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John Young (@JohnYoung146083) reported@7NewsSydney Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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John Young (@JohnYoung146083) reported@NewsTongueX Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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wild (@wild68223259) reportedIt was all the go in the 1980s to make up for the inflation created by the Vietnam War and the abrupt increase in oil prices. That’s when we got the economic rationalists - tax cuts for the rich, razor gangs for everyone else. Welfare and public service cuts, deregulation of banks and privatisation. Back story is interesting - same folks at work behind the scenes. Yes, GDP went up, but wealth only flowed to the top end. At least Labor under pressure, only semi privatised Telstra and retained controlling shares. Qantas was different. Comm Bank should have at least mostly stayed public -my Mum only had a chance at getting a house because of it, but if we add in subsidies and failures, it has largely cost taxpayers far more and not just financially. It did however, enable operators and shareholders to get rich.
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The Lord Ardent Rake (@financialporn11) reported@mrwebber4 China just hacked the Aust 911 service (called 000) & the major Telco (Telstra) in retaliation for the *** negative comments regarding the Chinese missile launch. For the UK stealing a steel works I would think something stronger is in order. Timed in between ***. Y not a PM?
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elle la bombe (@dowhatonemustdo) reported@cptcapt Alex is always tackling the big stuff - the dates he worked at Telstra 😵💫 whilst ignoring the actual issue of suing for losing his job & him finding out the hard way he didn’t have a leg to stand on. That he calls you names on every occasion shows the low intellect of Alex.
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Polycon45 (@polycon45) reportedMy telstra data has been running like **** lately...slow, can't access and drop outs!
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Andrew (@andrewrdn463) reported@2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.