Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (27%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Mangalore, Perth, Adelaide, Brisbane, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Wi-fi | 6 hours ago |
|
Melbourne
|
Internet | 8 hours ago |
|
Sydney
|
12 hours ago | |
|
Mangalore
|
Phone | 1 day ago |
|
Melbourne
|
Internet | 1 day ago |
|
Perth
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tr3ggs (@Tr3ggs) reported@FREAK0NAUT @Nd172557208 So you spend the 30k and make it a redundant fail over rather than a single fail point. Still a rounding error for Telstra.
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Kentucky Colonel (@TigerTamer8) reported@hipstergeddon @Telstra Is there a scale for issues?
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Nick Gipson/Enigma🕶️ (@enigmaxtreme) reported@Telstra Having so much of a country's infrastructure relying on a single company never EVER failing is just asking for disaster. There needs to be a fall back, especially when it comes to Triple Zero
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Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reportedUn-Australian @sarahinthesen8 a @Greens fail trying to sound intelligent in the Senate Telstra hearings. Sea Patrol comes to mind. Another long-term #Grifter #auspoI
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Robyn Tan (@robyntan) reportedWas it an old $30,000 server or old GPS receiver? One or the other. #telstra outage error
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pesky paul (@BARGH3ST) reported@Telstra yeah man that apology isn't going to pay my internet and phone bill though, which you just raised Again. frankly ridiculous and that's not even to point out that the stupid service is down AGAIN today
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mark macca 🐅🐅🏆 (@mcdonellaussie) reported@JacintaAllanMP Simple solution do not rely on digital technology without having options in place if it fail! Telstra failure destroyed VLine why are radios not in every train outside of metro metropolitan? Do not rely on telcos network testing it lags regularly in the bush as it is!
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wild (@wild68223259) reportedIt was all the go in the 1980s to make up for the inflation created by the Vietnam War and the abrupt increase in oil prices. That’s when we got the economic rationalists - tax cuts for the rich, razor gangs for everyone else. Welfare and public service cuts, deregulation of banks and privatisation. Back story is interesting - same folks at work behind the scenes. Yes, GDP went up, but wealth only flowed to the top end. At least Labor under pressure, only semi privatised Telstra and retained controlling shares. Qantas was different. Comm Bank should have at least mostly stayed public -my Mum only had a chance at getting a house because of it, but if we add in subsidies and failures, it has largely cost taxpayers far more and not just financially.
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twensor (@twensor) reported@ravirockks Telstra: "our controls were not good enough". Understatement of the year? Culture is the problem: minimise maintenance costs & only fix things when they fail - - because customers bear the costs of outage. Telcos need a big lesson in what an essential service means. #auspol
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Bardy Bigglesworth (@BardyBiggles) reported@VibewireCentral Great to see the reasons why @Telstra network failed. More money to shareholders other than into the network. #auspol
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DissentingSkeptic (@DissentingS) reported@naomibrockwell We were shown how the NSA have packet capture devices on all fibre network pipe routers. Telstra use one also to mass scoop traffic. For later decryption with Quantum computers they already have. Mobile is remotely hackable by design ! CIA tech for subliminal mind control.
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Enertium AI Cyber Defence (@enertium) reported@CompSciFutures Holy kow I can’t believe Telstra and COA VICPOL still have not reconnected my M2M Medical emergency assistance sims. I’m supposed to be working on Tier 1 NOC for this cyber crisis. @FSF even prepaid me in stickers!!! F off McKinsey. See my GitHub: APMonitor. It’s big in NYC as a B NOC, because: walking down the street and throwing a date point over the fence. 🤘🤘🤘
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AliciaGJ 🖤🤍 (@aliciagjones) reportedWhat is going on with @Telstra in metro Melbourne? Any chance of a support service that can actually fix issues instead of telling us to try again in 42 hours and then conveniently "closing" your chat lines?!!!
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xcdn (@excda) reported@Telstra How much would it have been to stop this outage it would me not as much as the compensation and the reputation damage. Will never admit if some of these were caused by outsourcing..
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William Evans (@will_evans_qld) reported@maximumwelfare You can just write or do whatever you want it’s not like anyone gives a **** these days. Nobody cares about their job, whether that be at Telstra or someone that’s supposed to regulate them.
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Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reported@Terri_1987a @Greens are toxic and Un-Australian! I spent Friday laughing at 2 Dad's SHY chairing the Senate Telstra outage hearing
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Tweet Whisperer David J Smith (@Ausshot3Dave) reported@strangerous10 And they pushed back at global roaming as well. Happens as a default in most countries. Would save a lot of problems if Telstra or Optus shared their networks when network problems arose with any communications provider in Australia 🇦🇺 @AlboMP
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Dj Kidu (@KiduDj) reported@Ryandally08 Wrong, taking leaves while in office is what they raised issue when Telstra CEO who earned leave was away. Hypocrisy by Queen. Also read that after queen ,Princess will lead the nation?
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Maarten 1947 *One Man's Opinion. (@Maarten1947) reportedMaybe a $30Million Fine might make Telstra take it's Corporate responsibility more serious. $30 Thousand Server replacement/ $30 Million Fine shareholders might assume is a No Brainer when it comes down to Common Sense.decisions.
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C C (@CC68891975) reported@marquet_yvette Same here but things have been difficult, not running as per usual. I’ve had a few issues, there has been activity under my Health app which I never use. Got notifications and then couldn’t read the messages.I must say, Google were amazingly helpful. Telstra are working on it.
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Difficult Deb Campbell @Samsplace9 (@samsplace9) reported@Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.
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Megan 🐈⬛ (@miss_inputs) reported@Telstra I'm not even a Telstra customer I'm just adding to the ratio
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Helmut Brodesser (@hbrodesser) reported@JasonClareMP How about using unsubstantiated, incorrect Sinophobic fear mongering to distract from the real reason for the Telstra blackout, like you and Barnaby Joyce did with your moronic suggestion of a link between China’s rocket test and the Telstra blackout.
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Felixus (@CrankyFelix) reported@Telstra weak as piss apology. Just wipe your fees for 1 month and no one will cafe. Such a bad corporate actor
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Rob E Russell (@RobERussell1) reportedJust watching the senate enquiry about the Telstra outage with greens idiot Sarah Hanson Young asking questions that border on stupidity. She’s as thick as ****. Yes Telstra ****** up and you can be sure they’ll be moving heaven and earth to ensure it doesn’t happen again. Get over it
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Robyn Tan (@robyntan) reportedI want a refund for my telstra service. @M_McCormackMP @SenSHenderson @sarahinthesen8 What is the model and manufacturer of Telstra GPS engine? Where is the firmware release document for the GPS fault that was ignored?
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GooseHerder (@goose_herder) reported@26MoreLives it will never happen here ... if only because there'd be some sort of Telstra outage
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Mervyn Fairweather (@MervFairweather) reportedSo where is RCS messaging if emergency technology is important? @Telstra Your CEO just said emerging technology was important at Senate Estimates. It would have allowed more people to message during an outage! @sarahinthesen8 @RossCadell
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Andrew (@andrewrdn463) reported@Telstra Telstra asking customers to prove how they were affected by the outage is digusting. STOP IT VICKI BRADY - YOU ARE ON $8 MILLION A YEAR!!!!!!!
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KezM (@KezSniper) reported@Telstra Seriously? What a joke, I’ve has **** service ever since.