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Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 55% Phone (55%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Perth, Sydney, Brisbane, Adelaide, Melbourne, Hobart, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.

CityProblem TypeReport Time
Perth Internet 2 hours ago
Perth Internet 3 hours ago
Sydney Internet 1 day ago
Brisbane Wi-fi 2 days ago
Sydney Phone 2 days ago
Adelaide Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Gizmologist_
    Gizmo (@Gizmologist_) reported

    @folaoftech @Telstra How a single NTP rack server brings down an entire network.

  • Madasahater65
    Madasahater (@Madasahater65) reported

    @ShelldoHanson @Telstra I have to login to all my tv's etc everyday. 5G 🤔

  • SimonBurns4
    Karl Burns (@SimonBurns4) reported

    @manukoreri @Telstra @nemagovau well its only a trial and if you give feedback they can fix up the faults

  • franmac44
    Fran McInerney (@franmac44) reported

    @JonesHowDareYou Took me a while to log in this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳

  • IshmaelahBonne
    Ishmaelah Bonne (@IshmaelahBonne) reported

    @Telstra @sportsnallPT Again! Last week the network went down and people died because emergency services weren't available. Should never have privatised the company and with your over paid useless executives

  • KateMSce
    KateM (@KateMSce) reported

    Melbourne, Aust: Has anybody else who is with Telstra (or Boost or ALDI mobile, etc) had calls going silent mid call and having to hang up and call again? Only started yesterday. Not just me .. two other people I know. Have lodged a complaint with @Telstra and waiting.

  • talistri
    tahlia 🐝 🇪🇸 (@talistri) reported

    @piacetri i never ever call marvel stadium marvel it’s always telstra dome or etihad

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    With all the massive profits that @Telstra are making, it’s about time they use some to improve their network coverage in areas other than big cities. Rural & regional areas all seem to share the one tower. Some even have to drive a kilometre to get service for a call.

  • thetincansaint
    Thetincansaint (@thetincansaint) reported

    @AFL @CalTwomey @Telstra Love it how port get dougie when he was never part of their academy but they saints don’t get gus

  • SportNut007
    Sport Nut (@SportNut007) reported

    @mikeoniron @Telstra @Starlink Telstra sucks. They connected my internet at my OLD address but still charged my new address I didn’t have anything with them but mobile ph at old address

  • mikeoniron
    Mike Lifts (@mikeoniron) reported

    @Telstra offered to upgrade my Internet. Apparently 5x the speed. Same cost. Same plan. Sounded like a good deal so I said yes. After about 5 pointless and painful discussions I shut down the process. I’m going to @Starlink with my 5G phones service for back up. They make it easy.

  • AnnieW1303
    Annie W 🍷🌺 (🧵anniew1303) annie-w@bsky.social (@AnnieW1303) reported

    @JBollingmoore Recently we’ve had a Sorry from Origin, Harvey Norman and Telstra for ripping off customers, leaking customer info or failing to provide a service. Not good enough 🤬🤬

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @QBCCIntegrity Mine didn't even go off. Telstra gave a warning about interruptions to the service where I was at work.

  • EEFone1
    EFFone (@EEFone1) reported

    @tilzaus @AlboMP could be the reason telstra went down for a few hours the other week

  • joshatticus
    Josh (@joshatticus) reported

    @immyonboard It was a complete failure. It is not in a good enough state to be released. Requiring iOS 26.4 or later is absolutely not acceptable. The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

  • check307
    Kmac (@check307) reported

    It is time the Federal Gov stopped Telstra and others charging $3.30 for customers who want to secure there private details particularly bank details by using Bill Pay . These companies fail in protecting customers and yet they rob customers. I control my bank details not Telstra

  • jgodridge87
    Joseph Godridge (@jgodridge87) reported

    @7NewsSydney Good, I’d be happy to see the end of Telstra for their **** service and tip off plans.

  • KelSoOz
    Kel So (@KelSoOz) reported

    @DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.

  • charlyjl
    Charly Leetham (@charlyjl) reported

    @FranMooMoo This is clearly far more important than the Telstra network being down for hours. Or anything else that might improve Australia.

  • DowseChristine
    Chrissy D 🌼 (@DowseChristine) reported

    @BonoboWanderer @Batman2242 My starlink is super fast and $40 a month cheaper than telstra. I've had no issues at all.

  • DissentingS
    DissentingSkeptic (@DissentingS) reported

    @naomibrockwell We were shown how the NSA have packet capture devices on all fibre network pipe routers. Telstra use one also to mass scoop traffic. For later decryption with Quantum computers they already have. Mobile is remotely hackable by design ! CIA tech for subliminal mind control.

  • Pragmaticaust
    Pragmatic Australian (@Pragmaticaust) reported

    @samstrades Today 19/7/26 - trying to get info from Telstra on how to lodge a complaint/compensation about the outage, Telstra are saying to customers that the cause was “unforeseen” …… they can’t help themselves #telstra #youhaveonejob #sackthelot

  • alphahurhur
    AlphaAI (@alphahurhur) reported

    @cb_doge Muskie should just buy Telstra…rebrand it to Tesla Mobile Network. T

  • WickedWickets
    Wicked Wickets - Tales of Women's Cricket (@WickedWickets) reported

    @AidenS2101 Nope, two iPhones were silent, Dad’s old cheap Telstra phone went off like a treat.

  • LukeRichar6071
    Aussie XRP (@LukeRichar6071) reported

    @IRONDLDAD I do find the timing very sus, could Deffs be related. Same with the massive Telstra outage ect last week, still no word of why that was

  • MbPerrin
    Matthew Perrin (@MbPerrin) reported

    @teslaownersSV @grok will this include Aldi which piggybacks the Telstra network?

  • WazzaGc
    wazza_gc (@WazzaGc) reported

    @Telstra been trying to pay a bill for the last *TWO* hours. Can't sign in. Mobile app: "we can't display your account, try later". Deleted and reinstalled app, no change. Windows 11: "something went wrong". This is ridiculous.

  • ReconBull
    Recon Bull (@ReconBull) reported

    There has been no fresh commercial announcement between $ASTS and Telstra (ASX:TLS), although Telstra now appears on the AST website! Still, these numbers from Telstra’s current $SPCX Starlink-powered satellite service are pretty interesting: 26m+ satellite texts sent or received. 2.9m+ customers connected at least once. 200k+ connections per day, up from 80k at launch. Weekends and holidays are the busiest periods. Telstra has around 24.9m retail mobile and device services, so roughly 12% of its entire base has already connected via satellite in just 13 months. Australia itself only has a population of around 28m. Obviously this is Starlink, not ASTS, and these are users rather than paying satellite subscribers. But the bullish read-through is pretty clear. Theres obviously an announcement Incoming and demand for direct-to-device connectivity is not theoretical, even in a relatively small country with strong existing mobile coverage. If other regions see anything close to the same adoption, the potential usage across AST’s 3b+ partner subscriber base becomes pretty ridiculous.

  • sevenofcrime
    Adam B (@sevenofcrime) reported

    @nemagovau Hope it doesn’t rely on a 20 year network time protocol server in a disused lavatory at Telstra HQ.

  • jaxsunsurf
    Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported

    @Gizmologist_ Never used Telstra never will