Telstra Outage Report
Why is my Telstra service not working?
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Adelaide, Brisbane, Melbourne, Newcastle, Perth, Quirindi, Hobart, Townsville, Canberra, Albury, Bunbury, Glengarry, Horsham and Warrnambool.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Adelaide |
Internet | |
| Brisbane |
Phone | |
| Sydney |
Phone | |
| Brisbane |
||
| Brisbane |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kristy Beer
(@BeerKristy) reported
@Telstra no incoming / outgoing calls available on Business line in Belgian Gardens QLD 4810. So far only seen outages listed in other states. Anybody else with issues in NQ?
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2bytesworth
(@2bytesworth) reported
@Telstra NBN fixed wireless is down at Moorilda NSW despite your service checker and the NBN outage gadget telling me there are no issues.
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Shane Harris
(@ShaneAusKiwi) reported
@Telstra It says there's a national dot outage on the NBN, my work's got a total outage. No PH or internet in Acacia Ridge Q4110.
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Maria MasterChef
(@ArmeeChef) reported
@Telstra can someone help us. I have been 2 hours in a call waiting and someone hang up on me @TelstraBcast we don't have internet
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Justin
(@ttvitsJuzz) reported
@Telstra What caused this issue?
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Aussies Live Weather
(@AussiesWeather) reported
@Telstra Outage at 5096, confirmed by troubleshooting.
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booⓂ️dogs
(@ausboom) reported
@Telstra are you having issues in the Blacktown area? Or who can I speak to about no internet/modem problem and sort this out?
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Prat
(@CoyoteTango07) reported
@Telstra Can you let me know if there is an outage in the area for Glenfield, NSW 2167? There is no outage showing on the website for the past 2 days but your support staff said there is work being done, but other people in my area are saying their internet is fine.
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Jobe
(@Jobe14399836) reported
Telstra outage 100% at the moment
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Stark Raving Duncan
(@SR_Duncan) reported
@Telstra I have just checked and it's working on all sites now. so it appears that it was a temporary issue with the catchpa provider
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alpha
(@alpha49879373) reported
@Telstra is there a outage thats effecting business customers?
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Holly Penfold
(@penfold_holly) reported
@Telstra internet and phone lines down at my work in Forestville 5035, any update? Been out for an hour
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Chris Power
(@cmgi79) reported
Thanks @Telstra Network team for sorting out whatever the problem was. Multiple Country NSW MSP customers have come back online around 1:50pm AEST
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bkhawks
(@bkhawks70) reported
@Telstra all services are down in Airport West Vic, NBN and DOT. Dropped out about 40 mins ago...
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Ian Werner
(@eezywerns) reported
@thegrumpypoof There are other mobile phone companies that use Telstra Network at a fraction of the cost of Telstra. Get onto them. Try Telechoice cheap reliable and Telstra Network. Really **** Telstra.
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alpha
(@alpha49879373) reported
@Telstra can you confirm the outage
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GaryNewperson
(@GNewperson) reported
@bruce_haigh #AlanJoyce the biggest pocket warmer having trousered $120 million (& why & for what) - not seen since days of Telstra’s 3 amigos - @lisawilkinson only gets a pocket warmer of $5 mill for @ThezprojectTV garbage & poor ol’ pro contrarian #Waleed & Carrie B only trouser a mill each
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Holly Penfold
(@penfold_holly) reported
@Telstra When you check outages, it says NBN services down in SA - do you have an update?
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mytribeof55555
(@mytribeof55555) reported
@penfold_holly @Telstra Down in Tas too
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Nicole Thompson
(@nicole_t_05) reported
@Telstra Phone and internet down in Northcote VIC. Your outage page says no known issues????
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Tentical-treat
(@TenticalTreats) reported
@Telstra landline and internet connection is down, is there an ETA or reason for why or how long?
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Matt
(@SamSpecter) reported
@Telstra @mytribeof55555 Down in Toowoomba also
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Nicole Thompson
(@nicole_t_05) reported
@Telstra I’m telling you there IS an outage. Your fix it page didn’t help.
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NotSuperSibble
(@reubenfarrelly) reported
@Jobe14399836 Yes. My employer has sites at Gilgandra, Ouyen, Ardlethan, Tocumwal and Isis Qld all with NBN links down at the same time and have fallen back to 4G. @Telstra there's something amiss with your NBN services.
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john jones
(@johnjonesname) reported
@Telstra @Telstra your outage information is wrong no data and no call in 2256 violates service obligations with regards emergency service are you going to post a root cause or ignore the issue @andy_penn
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Kintiq
(@kintiq) reported
@TelstraEnt Hi I wonder is the tweet account @Telstra belongs to Telstra or someone is impersonating Telstra - Please support customers from Avoiding Confusion.
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Shane Harris
(@ShaneAusKiwi) reported
@Telstra Ring ring, guess who.... It's not us because there's an outage....
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alpha
(@alpha49879373) reported
@XRPAussie @Telstra How long will this outage be?
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Justin
(@ttvitsJuzz) reported
@XRPAussie @Telstra Yeh down in vic
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Sophia Ross
(@heysophiaross) reported
@Telstra I was in Palm Beach QLD this morning and now I’m in Mackay QLD. My boyfriend is having the same issues in Tweed Heads NSW and a friend having the same issues in Everton Park QLD. From the tweets I’m seeing to you on here, it’s not an area problem.