Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Adelaide, Melbourne, Perth, Sydney, Hobart, Brisbane, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Phone | 15 hours ago |
|
Melbourne
|
Wi-fi | 19 hours ago |
|
Melbourne
|
Internet | 20 hours ago |
|
Melbourne
|
Phone | 21 hours ago |
|
Perth
|
Internet | 23 hours ago |
|
Perth
|
Wi-fi | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Collin Beath (@AusDeFi24) reported@teslaownersSV No good calling 000 if the telstra and other networks are down anyway
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Napoleon Bonaparte (@Napoleon__Bon) reportedBREAKING: Telstra is looking to Starlink as a backup solution for emergency communications. • Following its nationwide outage, Telstra says Starlink satellite messaging could help people in areas without mobile coverage. • Users would be able to text a friend or family member via Starlink, who could then call Australia's Triple Zero emergency service on their behalf. • Direct texting to Triple Zero is not yet available. Starlink is becoming an increasingly important part of emergency connectivity in Australia.
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Hector Savage (@King_Hipp0) reported@danderfield Telstra Dome first? I can't remember, I keep calling it Etihad or Docklands though, have never called it Marvel Stadium
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Brettme (@Brettski_aus) reported@KutthroatSosa @nemagovau Pretty sure the old one only used Telstra network (as it was a licenced Telstra product). Maybe this one broadcasts on all, which would solve a lot of the distribution issue. And in an emergency, a few minutes can mean a lot.
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Karl Burns (@SimonBurns4) reported@manukoreri @Telstra @nemagovau well its only a trial and if you give feedback they can fix up the faults
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MichaelG (@MichaelG0061) reported@AllBiteNoBark88 Don't worry the telstra network will probably collapse under the strain ?
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John Young (@JohnYoung146083) reported@ReutersTech Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Evans Electric (@tsport100) reportedA guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵
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Madasahater (@Madasahater65) reported@ShelldoHanson @Telstra I have to login to all my tv's etc everyday. 5G 🤔
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💧💦Tara Venn (@TaraVenn) reported@deborahbrian Me. Probably due to Telstra black-out/inteferance from Pitch Black... I suppose defence (spelt with a 'c' cookers) takes precedence over Emergency Alerts? 🤔
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Dj Kidu (@KiduDj) reported@Ryandally08 Wrong, taking leaves while in office is what they raised issue when Telstra CEO who earned leave was away. Hypocrisy by Queen. Also read that after queen ,Princess will lead the nation?
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deirdre ritchie (@deirdreritchi10) reported@QBCCIntegrity Mine didn't even go off. Telstra gave a warning about interruptions to the service where I was at work.
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deirdre ritchie (@deirdreritchi10) reported@OhappySt Mine didn't go off. It was a great time to do it when Telstra is having issues over the next few days. They had sent me a message about that.
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Adésọjí (@sam4se) reported@cb_doge "Telstra CEO confirms Starlink could connect Australians in mobile dead zones to emergency services. Game-changer."
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ramrod (@Corlett3jays58) reported@KatyKray73 In the event of a global war, data centres will be prioriy targets for bombs, missiles, and emp nukes, because.... These data centres will control everything. Ffs, telstra and optus outages caused enough disruption, imagine a total testra and optus blackout, multiply that by 100
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Orstraya (@orstraya) reported@FarCueCunce Contractor for NBN Co. My olds were hooked up 10yrs ago and while they used the existing Telstra conduit to the house, the inside install was terrible - left a big hole in the wall behind the NTU, which let spiders into the house until I found it years later and patched it up.
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Sociaall Inc. (@dez_blanchfield) reported@BudgetDude if you know the org chart of Telstra you'd find that would be a terrible approch but I get what you mean. I think the approach required if to rewind the history of decision making re. "why wasn't that NPT server upgraded" (or all of them) and that ecosystem of humans get fired.
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Susan Peak (@SusanGPeak) reported@Michelle71966 SORRY about 'dad' and tech issues. I feel the same (mind you, I'm probably younger than dad), but we weren't brought up with devices. Also, companies take shortcuts to save cash. Updates and safeguards are avoided. In Australia, telco Telstra has failed us. Put lives at risk.
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Paradoxa (@Paradoxa18) reported@CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works
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deirdre ritchie (@deirdreritchi10) reported@CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service
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Karen Smith (@mintomusings) reportedI get no telco can guarantee no network outages, but they can guarantee replacing ageing equipment when it’s needed. @Telstra hasn’t explained WHY it decided not to replace a $30k piece of infrastructure, particularly when it’s responsible for maintaining the Triple 0 network.
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manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reported@SimonBurns4 @Telstra @nemagovau Which is why it should have been a better algo. Priority 1, multiple broadcasts, override marketing and private SMS.... 7 minutes is very long time in a genuine emergency.
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Tori Oz (@fisk_tori) reported@andrew_thaler @nemagovau They forced me to download data on my phone by cutting my service off until I did.. telstra confirmed it was the " govt"
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EFFone (@EEFone1) reported@tilzaus @AlboMP could be the reason telstra went down for a few hours the other week
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Bardy Bigglesworth (@BardyBiggles) reported@VibewireCentral Great to see the reasons why @Telstra network failed. More money to shareholders other than into the network. #auspol
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Kim, Car Thief in Texas (@CarThiefinTexas) reported@HappyNacho73 I've got two numbers and the Telstra one on e-sim was very loud compared to the Optus network one.
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Josh (@joshatticus) reported@mar790032894313 @JoshButler The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though
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LJR (@Watchingbrief21) reported@Telstra @AnikaWells When customers have issues/questions requiring clarification regarding their Telstra plans (formerly owned by Aust Govt!) why are we still being sent to international call centres???
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Helmut Brodesser (@hbrodesser) reported@JasonClareMP How about using unsubstantiated, incorrect Sinophobic fear mongering to distract from the real reason for the Telstra blackout, like you and Barnaby Joyce did with your moronic suggestion of a link between China’s rocket test and the Telstra blackout.
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Drake | Strategy (@mitri_drake) reported@r3tarddownunder @MehreenFaruqi Do not listen to this idiot. Privatisation has not failed. Privatisation reduced bloated government inefficiency and is the reason why ASIC, Telstra and many other organisations have streamlined their bloated costs. If you want to blame someone for Telstra’s issues, blame the exponential growth in Australia’s population. This has driven demand for services far beyond current supply. Infrastructure upgrades require resources — time, money and a capable workforce — to meet the new demand curve. Infrastructure does not magically appear just because something is suddenly managed by a corporation instead of the government.