Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (43%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Perth, Brisbane, Hobart, Smithton, Penola, Loxton, Adelaide, Kadina, Queenscliff, Maitland, Matakana, Gold Coast, and Townsville.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 20 hours ago |
|
Sydney
|
Internet | 20 hours ago |
|
Perth
|
Internet | 22 hours ago |
|
Melbourne
|
Internet | 2 days ago |
|
Brisbane
|
Internet | 3 days ago |
|
Sydney
|
Phone | 3 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Chatham (@tony_chatham) reported@analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.
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Cdbrown (@BrowntownBrew) reported@LambDownUnder @bigboatbruce @james00000001 We never had true competition before because Telstra controlled it all. We wouldn't be in the mess if LNP didn't sell Telstra as a single entity despite being advised to split. Then they wouldn't split and participate in the nbn build similar to NZ.
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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jchoop.hl (@jchoop) reported@MarkoMatvikov Hahahha no not at all, I just wanted to pass along that during the swapping over process he said the exact same thing. For years with Telstra any kind of contact had been infuriatingly terrible for him, and he couldn't speak highly enough of the Aussie people walking him through everything and being patient
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tom flynn (@tomdflynn) reportedI missed a Telstra bill Now my phone can't make calls Paid the bill yesterday My phone still can't make calls Very long term Telstra customer Time to move
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Marko Matvikov (@MarkoMatvikov) reported@OTheChad Telstra is about as bad a company as I’ve ever had the displeasure of dealing with. All care, no responsibility.
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Savas (@savasmelb) reported@disco___cat I’m happy with a Boost 365 day plan and they use the full Telstra network. No point paying a premium for the Telstra brand I think.
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Bron (@Bron91856683607) reportedFRANK radmil and eliska zimova were involved in grooming of a child for a peodafile for over a decade TELSTRA MOBILE NETWORK IS profeting from silencing victims of torture and grooming and attempted murder of children to look like a accident in Perth Western Australia
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Pepehands (@Inferno357) reported@Mark49438347 @PubRockVersion Telstra is required to operate payphones as part of the Universal Service Obligations, except they're now free because they can't be bothered fixing them everytime some some bogan smashes open the coin box.
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Aussie Diana S 🇦🇺 (@DFactualists) reportedBloody @Telstra again!! Click to open My Telstra app won't work again all the bs name dob pw us ffs! Imagine some old person having this trouble every few weeks.
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David S Salkeld 😎 (@maranatha_71) reported@Telstra I can not sign into your app as I already have an account, but it's attached to a defunct email. Please help.
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zay🦭 (@ovrdosedeluzion) reportedtelstra is actually so **** im gonna kms
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change
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Bron (@Bron91856683607) reportedTelstra mobile network boost mobile network penny pinching thieves
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Bron (@Bron91856683607) reportedFRANK radmil and corrupt **** cops and judges are in business with TELSTRA MOBILE NETWORK silencing victims tampering with phone calls to government agencies of reporting grooming of children for peodafiles for decades in Perth WA
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☘️ Simon C ☘️ (@SimonGetsWild) reported@aussiesoph Sorry for your loss 😔🙏🏻. My grandparents Always lived overseas and Telstra was expensive af growing up to ring them.. I never really knew them 😔. Same with uncles and cousins etc Idk how I'd cope losing a close family member 😭😭
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Trek Trav (@TripTrav1985) reported@Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.
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⚡︎♖♤ V A L E R Y E - G R A V E S ♤♖⚡︎ (@ValeryeSnep) reportedAfter being a loyal customer to Telstra for as long as I can remember, starting with prepaid credit to a Bring Your Own Device simcard plan, I've swapped to Belong mobile. I'm not accepting a ten dollar increase to my phone bill with no additional exrltras. **** you Telsta.
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Anton Chigurh (@BibasKfir) reportedI wish I had been at the lunch out on by the Ad Agency that sold the latest TV commercial to @Telstra (the stupid cartoon one). 🙄
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Kezz (@kezzyi66) reported@Mr_Fanta_Pants @Telstra The thing that absolutely shits me about this is that half the time I have to use my home wifi to use internet on my phone. They know how much of a mind **** it is to move to another company.
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DBMG 🇦🇺 (@dbmgreen) reported@james00000001 NBN 50000km of new copper wire $.7bil Now Telstra/NBN have to retrofit secure pits to stop people stealing the copper. Not a problem with all fibre. The LNP completely screwed AUS all the while paying their mates millions to manage it. #industrialisedcorruption
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Kerani Cameron (@CameronKer50028) reported@FinancialReview Get an Optus contract so galore might just win mine was just Telstra we have asked about hem to stop can go do Optus to help sort it out and give the business to Singapore we can’t afford this we still have our id and birth certificate
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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deirdre ritchie (@deirdreritchi10) reportedWeird. Just got a message from Telstra saying that tomorrow there is going to be an interruption to my home internet service for up to 5h 59m. Why didn't they just say 6 hours? Bizarre.
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Boothy (@184WB) reported@walsh_mindy Telstra is abysmal, phone service quality and reliability, customer service, and charges.
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parasocial relationship detector (@deedledodedum) reported@odden56 @thedose__ Telstra is awful, Australia has some of the worst internet speed for any developed country.
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported@TravGee1980 @Telstra I’ve gone Woolworths, uses the Telstra network, got 6 months for $130.
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Jackson (@jacksondavis316) reported@talyasalem Valid haha. The Telstra whistling one when you're getting belted is the worst too
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Bahar 🇮🇷🇦🇺 (@B4H4R_F) reportedI’m paying over $150 to @Telstra and $75 to @Origin for internet, yet I can’t even share a simple story about Iran. Telstra and Origin, you’re the worst. If I’m paying this much and still getting blocked or restricted, what exactly am I paying for? I’ll be cancelling tomorrow! Even if it costs me. This is unacceptable.
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Gary Grant (@ScozzieGary) reportedBye bye @Telstra Using a horrible climate to money grab even more. Phone, internet the whole lot is going.