Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Brisbane, Melbourne, Adelaide, Mangalore, Perth, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 18 hours ago |
|
Brisbane
|
Internet | 1 day ago |
|
Melbourne
|
Internet | 2 days ago |
|
Sydney
|
Phone | 2 days ago |
|
Melbourne
|
Phone | 2 days ago |
|
Melbourne
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Chrissy D 🌼 (@DowseChristine) reported@7NewsSydney Switched to starlink , I love it, no issues and I'm paying less than I did with telstra.
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rob2511 (@KymRob25112) reportedWTF is this about? Is Telstra involved...
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Robert dyer (@RdyerDyer) reported@Ausbobsmit She is totally ******* mad .Watching her today belittling the Telstra executives for the outage the other day and all from somebody who has never had to run a business.She has never employed anybody or had to pay wages .With technology you can always expect things to go wrong ffs
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Robyn Tan (@robyntan) reportedSo Telstra only had one GPS "card" for the whole Australian telecommunications network? Total incompetence. Heads must roll and compensation to all #telstra customers.
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Cool McCool (@MisterSpock8888) reported@Telstra 4/6 5. "It's extremely frustrating" are you now telling customers how how they are feeling? Paragraph 3 6. Networks are large and complex" Oh really. I thought it was string and tin cans. 7. "invest significantly in resilience" obv not working / bad investing.
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Red Rivers (@RedRivers994225) reported@AussieVal10 This is easy...I'm on Telstra. In a rural area so the phone doesn't work most of the time except when Telstra messages me to say my data ran out...after only renewing 2 days earlier...so mostly no internet on the phone most of the time either...even though i only use it to listen to pod casts from "conspiracy theorists" ...so i have just started switching it off most of the time anyway ..I highly recommend...Telstra service regionally...overpriced and mostly doesn't work except to "SEND" data ..of course...which i think is what i'm paying for....them to spy on me...LMAO
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Eric Chilver (@ChilverEric) reported@grok Telstra investigating this nations outage. The Senate estimates enquiry, is there a time frame for results in these investigations and enquiries. Has Telstra has been outsourceing work to under qualified Off shore workers which has caused the outage.
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Bill Blakeney 🇦🇺 (@wablakeney) reportedHow is Sarah Hanson-Young leading a Senate enquiry into the recent Telstra outage. She can't even comprehend what a design change means!!
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Doug Mitchell sports fan (@PeoplesAlert1) reported@MattSmith_567 @AFL 😲 I havent had a problem. Probably Telstra lol
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Bo Merchant 🇦🇺 (@BoMerchant1) reported@Telstra If you’re going to raise the price of 5g home internet have the decency to change to unlimited data. You owe people that especially after the outage that happened.
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John McWhinney (@john_mcwhinney) reported@crankyanni You do understand a network the size of Australia cannot simply be turned off and rebooted ! The complexity of so many outdated and incompatible software programs interacting is very problematic ! What happened with telstra will happen again ! The whole system needs a rebuild !
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Enertium AI Cyber Defence (@enertium) reported@CompSciFutures Holy kow I can’t believe Telstra and COA VICPOL still have not reconnected my M2M Medical emergency assistance sims. I’m supposed to be working on Tier 1 NOC for this cyber crisis. @FSF even prepaid me in stickers!!! F off McKinsey. See my GitHub: APMonitor. It’s big in NYC as a B NOC, because: walking down the street and throwing a date point over the fence. 🤘🤘🤘
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Max Fowler (@DrMaxamillions) reported@__free_news__ WTF is the green's doing asking questions to telstra?. Hanson can hardly talk or make sense of what she is being told.
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ThePokeGeek2004🇦🇺 (Politics Are Stupid) (@MaxFerro10) reported@LuminanceXS @clanceeinfinity This is a better move sadly cause of all bullshit you'll have to do get NFC payments and banking working you'll need to do Play Intergity is such a stupid idea because of corporation's don't want to spend money on newer servers with better security telstra I'm looking at you
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elle la bombe (@dowhatonemustdo) reported@cptcapt Alex is always tackling the big stuff - the dates he worked at Telstra 😵💫 whilst ignoring the actual issue of suing for losing his job & him finding out the hard way he didn’t have a leg to stand on. That he calls you names on every occasion shows the low intellect of Alex.
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Robyn Tan (@robyntan) reportedWas it an old $30,000 server or old GPS receiver? One or the other. #telstra outage error
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TheBlackRaven (@DanishDayle) reported@GraemeEtt If it's being sent via Telstra or Optus god help us.
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum
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Cool McCool (@MisterSpock8888) reported@Telstra 2/6 Paragraph 1 1. Shud summarise. We stuffed up, know why, implementing things to lower risk, we want to hear from you" 2. "We let you down” soft vs we failed to provide service you paid for. Common corp apol formula. Sounds accountable w/out creating broader admission.
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Andrew (@andrewrdn463) reportedVICKI BRADY MUST GO Telstra concedes 15-year-old, $30,000 device responsible for outage In a submission lodged hours before today’s Senate hearing, Telstra says a software update was never applied to the device that triggered the outage.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.
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The Lord Ardent Rake (@financialporn11) reported@mrwebber4 China just hacked the Aust 911 service (called 000) & the major Telco (Telstra) in retaliation for the *** negative comments regarding the Chinese missile launch. For the UK stealing a steel works I would think something stronger is in order. Timed in between ***. Y not a PM?
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Dj Kidu (@KiduDj) reported@Ryandally08 Wrong, taking leaves while in office is what they raised issue when Telstra CEO who earned leave was away. Hypocrisy by Queen. Also read that after queen ,Princess will lead the nation?
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Drew Morphettville (@Goldenjocks) reported@Larryjamieson_ >ABC demands Telstra pay a jeet half of lost fare, claims a booking was confirmed from Tullamarine to Townsville approx. 30secs before outage
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Kmac (@check307) reportedIt is time the Federal Gov stopped Telstra and others charging $3.30 for customers who want to secure there private details particularly bank details by using Bill Pay . These companies fail in protecting customers and yet they rob customers. I control my bank details not Telstra
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Robyn Tan (@robyntan) reportedI want a refund for my telstra service. @M_McCormackMP @SenSHenderson @sarahinthesen8 What is the model and manufacturer of Telstra GPS engine? Where is the firmware release document for the GPS fault that was ignored?
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System Failure (@AlienSpoons) reported@NRL Telstra has ongoing glitches with it mobile data network and nobody gives a ****! Yeah! Possibly the phone network too but nobody answers calls these days.
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Gozling 🇦🇺 🇮🇱 🇺🇦 (@MatthewNus) reported@nemagovau Is there a opt out option. What a waste of taxpayer money again. Whos pocet is being lined this time. Telstra had nationall 000 outage just last week. by the time these things come out its over anyway.
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Blubbu (@Th3_only_Blubbu) reportedMy bad @Telstra for being late
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twensor (@twensor) reported@peterke60628957 @FetchStep Telstra is a privatised cash cow. The executives see their job as maximising shareholder returns. Cheaper to fix/replace after it breaks rather than expensive preventative maintenance or eliminating all single points of failure. Profit first, customers last, every single time.