Telstra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Phone (56%)
• Internet (27%)
• Total Blackout (7%)
• Wi-fi (5%)
• E-mail (4%)
• TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Adelaide, Melbourne, Brisbane, Newcastle, Perth, Joondalup, Sydney, Arumpo, Cook, Tullah, Mangalore, Dubbo, Wollongong, Bathurst, and Hobart.

City	Problem Type	Report Time
Adelaide	Internet	3 hours ago
Adelaide	Phone	23 hours ago
Melbourne	Internet	1 day ago
Brisbane	E-mail	1 day ago
Adelaide	Internet	1 day ago
Newcastle	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay Jay (@JayJay1094727) reported 2 minutes ago

  @Telstra I need this canva template i **** up all the time

• 
  Bite Back Dog (@BiteBackDog) reported 4 minutes ago

  @Telstra **** happens, especially outages. Be transparent and let us know what happened & what remediation steps you've taken to prevent it, and thats all you need to do. People just want an excuse to get angry at someone.

• 
  Tom English (@thmsenglsh) reported 5 minutes ago

  @RossCadell SHY: "if you had paid $30,000 for a new server, would the outage have happened." "Telstra dude: it... Would not have occurred." bang. Home run

• 
  Ghost Patrol (@iamghostpatrol) reported 5 minutes ago

  Telstra down again?

• 
  Trev (@Trav57510252527) reported 7 minutes ago

  @Telstra Sorry have to let you down @Telstra I wont be paying my bill this month.

• 
  AusPat🇦🇺🦘 (@Aussie_Patriot1) reported 14 minutes ago

  @BilsonhBilson @AnthonyPHoran Government haven't got a good track record of running anything which is why we have record cost of living, energy marked it a mess, housing a mess, immigration a mess as we don't have the infrastructure to support it. Giving the CBA and Telstra to the government also, no thanks

• 
  John (@jrgibson1) reported 14 minutes ago

  @Telstra Does this mean you ain’t gonna jack up your prices this year? Or are you going to use this outage as an excuse to charge more??

• 
  Bulldog 2016 (@ianpicone) reported 14 minutes ago

  @sarahinthesen8 listening to the Telstra enquiry. SHY is as thick as pig ****. Coming across as a simpleton. @Telstra #Auspol2026

• 
  Australian Tesla Owners (@AusTeslaOwners) reported 16 minutes ago

  PSA from Teslascope on missing data due to the Telstra outage.

• 
  Mervyn Fairweather (@MervFairweather) reported 20 minutes ago

  So where is RCS messaging if emergency technology is important? @Telstra Your CEO just said emerging technology was important at Senate Estimates. It would have allowed more people to message during an outage! @sarahinthesen8 @RossCadell

• 
  MsNobody (@MrsNobody21) reported 21 minutes ago

  @telstra Why the hell do I STILL HAVE NO SERVICE????!

• 
  ReinsPhoenix (@ReinsPhoenix) reported 23 minutes ago

  @Telstra I didn't pay my telstra bill for a year.. yeah sorry telstra.. let u down.. anyway, hows the weather these days hey! cray! anyway.. catch ya

• 
  Lisa (@Lisa9Sophia) reported 27 minutes ago

  Telstra are the Great and Powerful Oz in the Wizard of Oz, who when you pull away the curtain, is a conman Telstra just admitted to the Senate Inquiry to using the crowdsourced outage report website DownDetector when their system fails Does that make sense? So Telstra are a $54 BILLION company who rely on crowdfunding to protect Australia’s access to emergency services So people’s lives are at risk and they are urgently calling 000 while Telstra executives are checking DownDetector. The CEO is paid $7 million+ a year and this is the result. Telstra HQ:

• 
  Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported 28 minutes ago

  @telstra. Vicki whatshername should donate a year or two of her salary to compensate people affected by Telstra’s complete self-serving ****-up last week.

• 
  Cool McCool (@MisterSpock8888) reported 28 minutes ago

  @Telstra 3/6 3. Doesn't make sense. "We" & "I". Is she apologising for her team? Shud read "On behalf of TLS, I apologise for the disruption our network failure caused last week.” Paragraph 2 4. "Issue...caused signif disruption...people rely on us". thanks for telling us what we know.

• 
  JimmytheAustralian🇦🇺 (@TheRealShibLee) reported 32 minutes ago

  @GutsB35378 @indicmawntee Eat **** like you normally do telstra tech support.

• 
  Winsor Dobbin (@winsordobbin) reported 33 minutes ago

  Oh dear. @Telstra are a little slow. “Last week we let you down, and I am sorry for that.”

• 
  Econo ad absurdam (@econoadabsurdam) reported 35 minutes ago

  if telstra suddenly became more valuable after it was sold off to be run by someone other than the government, and that keeps happening, then doesn't that mean that the government is very bad at running things

• 
  C C (@CC68891975) reported 37 minutes ago

  @marquet_yvette Same here but things have been difficult, not running as per usual. I’ve had a few issues, there has been activity under my Health app which I never use. Got notifications and then couldn’t read the messages.I must say, Google were amazingly helpful. Telstra are working on it.

• 
  William Evans (@will_evans_qld) reported 39 minutes ago

  @maximumwelfare You can just write or do whatever you want it’s not like anyone gives a **** these days. Nobody cares about their job, whether that be at Telstra or someone that’s supposed to regulate them.

• 
  Luke Dunshea (@elldeeone) reported 42 minutes ago

  @Telstra that issue was an ntp server lol what a fail

• 
  rob2511 (@KymRob25112) reported 43 minutes ago

  WTF is this about? Is Telstra involved...

• 
  Raymond McKeown (@RaymondKeown3) reported 44 minutes ago

  @Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum

• 
  David Havyatt (@havyatt) reported 50 minutes ago

  @ACCAN_AU @smh @swan_legend How is Telstra expected to work out the AMOUNT of compensation otherwise? The word ‘compensation’ does not mean ‘fine’ and as a Telstra customer I don’t want them being over generous….because I will be paying for it.

• 
  Gozling 🇦🇺 🇮🇱 🇺🇦 (@MatthewNus) reported 51 minutes ago

  @nemagovau Is there a opt out option. What a waste of taxpayer money again. Whos pocet is being lined this time. Telstra had nationall 000 outage just last week. by the time these things come out its over anyway.

• 
  Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reported 52 minutes ago

  Un-Australian @sarahinthesen8 a @Greens fail trying to sound intelligent in the Senate Telstra hearings. Sea Patrol comes to mind. Another long-term #Grifter #auspoI

• 
  coolbanana321 (@coolbanana321) reported 53 minutes ago

  @Telstra CEO of a entire company thinks she can just get away with a 'sorry, my bad'. Wheres the resignation, wheres the the accountability. A normal employee would've been fired over something like this.

• 
  Hard_Rocker (@Hard_Rocker26) reported 54 minutes ago

  @Telstra Premium price and non stop excuses for poor service

• 
  Giordano Bruno (@hellenomania) reported 1 hour ago

  @Telstra You don't even explain what you did? That is NOT taking responsibility, just saying SORRY, OOPS, is NOT responsibility. What was the CAUSE of the bad firmware time stamp? Ai ? Outsourcing to India ? Outsourcing to India where they used Ai?

• 
  Aussie Mick 777 (@AusMickDundee) reported 1 hour ago

  Telstra also Charge the most for just a average amount of data...Than Any of the Telco Companies... Telstra is the Most Expensive. And at Slow download Speeds.. Turn this into a I hate Telstra thread I don't care..you can voice your dissgruntlements here..