Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (56%)
- Internet (27%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Brisbane, Sydney, Adelaide, Mangalore, Perth, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 1 hour ago |
|
Brisbane
|
Internet | 11 hours ago |
|
Sydney
|
Internet | 12 hours ago |
|
Adelaide
|
Total Blackout | 12 hours ago |
|
Melbourne
|
Internet | 1 day ago |
|
Melbourne
|
Wi-fi | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum
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The Lord Ardent Rake (@financialporn11) reported@mrwebber4 China just hacked the Aust 911 service (called 000) & the major Telco (Telstra) in retaliation for the *** negative comments regarding the Chinese missile launch. For the UK stealing a steel works I would think something stronger is in order. Timed in between ***. Y not a PM?
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Dr Ravi Nayyar (@ravirockks) reported'It also sent a big button phone, powered by a SIM card; however, Mr Gaisford said without a reliable Telstra signal in his area, it has not been able to work.
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Neurospicy Life (@NeurospicyLife3) reported@WandaNightOwl Ouch on the journey time! I feel you though, they’re great until they’re not. Hope you didn’t get stuck with the Telstra outage last week too 😬
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Drake | Strategy (@mitri_drake) reported@r3tarddownunder @MehreenFaruqi Do not listen to this idiot. Privatisation has not failed. Privatisation reduced bloated government inefficiency and is the reason why ASIC, Telstra and many other organisations have streamlined their bloated costs. If you want to blame someone for Telstra’s issues, blame the exponential growth in Australia’s population. This has driven demand for services far beyond current supply. Infrastructure upgrades require resources — time, money and a capable workforce — to meet the new demand curve. Infrastructure does not magically appear just because something is suddenly managed by a corporation instead of the government.
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Paddy (@Dabatsau) reported@7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.
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Melanie Grand (@1motherwolfx2) reportedTelstra is one company. It is unreliable and not dependable. I would investigate what's really going on inside the company. I've been saying for years that technology, as it is now, is totally unreliable and dangerous when it doesn't work.
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Polycon45 (@polycon45) reportedMy telstra data has been running like **** lately...slow, can't access and drop outs!
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Dj Kidu (@KiduDj) reported@Ryandally08 Wrong, taking leaves while in office is what they raised issue when Telstra CEO who earned leave was away. Hypocrisy by Queen. Also read that after queen ,Princess will lead the nation?
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Fran McInerney (@franmac44) reported@JonesHowDareYou Took me a while to log in this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳
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Aussie XRP (@LukeRichar6071) reported@IRONDLDAD I do find the timing very sus, could Deffs be related. Same with the massive Telstra outage ect last week, still no word of why that was
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Sandra K Eckersley (@SandraEckersley) reportedThe media is WAY overestimating public interest in what the hell went wrong with the brief Telstra outage. Who really cares apart from tech heads? Learn from the mistake, MOVE ON. #auspol
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Orstraya (@orstraya) reported@FarCueCunce Contractor for NBN Co. My olds were hooked up 10yrs ago and while they used the existing Telstra conduit to the house, the inside install was terrible - left a big hole in the wall behind the NTU, which let spiders into the house until I found it years later and patched it up.
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Donglend (@Donglend1) reported@JimThom90458694 If you thought Telstra hiccup was bad, MSM, UNIPARTY etc can’t lose as social media will most likely, have a massive (inadvertent!?) crash at the right moment.
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Ghost Patrol (@iamghostpatrol) reportedTelstra down again?
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Red Rivers (@RedRivers994225) reported@AussieVal10 This is easy...I'm on Telstra. In a rural area so the phone doesn't work most of the time except when Telstra messages me to say my data ran out...after only renewing 2 days earlier...so mostly no internet on the phone most of the time either...even though i only use it to listen to pod casts from "conspiracy theorists" ...so i have just started switching it off most of the time anyway ..I highly recommend...Telstra service regionally...overpriced and mostly doesn't work except to "SEND" data ..of course...which i think is what i'm paying for....them to spy on me...LMAO
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Andrew (@andrewrdn463) reportedSACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears
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Evans Electric (@tsport100) reportedA guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵
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wazza_gc (@WazzaGc) reported@CoaltrainHunter @AnikaWells She's trying to playoff negative public sentimate at Telstra by coming across as someone authoritarian. She doesn't know much, she did say just use wi-fi calling during the outage.
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Woody (@liberals_ipa) reported@hitinman This is dumb **** having a system crash under these circumstances. Any company with half a brain would have a parallel copy of the network to run tests on prior @Telstra
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Key Phaser (@KeyPhaser) reported@Ausbobsmit @lay440318 SHY was all fired up for the Telstra outage, all fire and brimstone. But we never saw this passion for Bondi.
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Difficult Deb Campbell @Samsplace9 (@samsplace9) reported@Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.
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Boxy (@BoxofPies80) reported@Telstra NBN down for second time in two weeks……
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Sarah Maloney (@SarahMoloney36) reported@dailytelegraph And poor programming!! @Telstra @AlboMP
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No Shenanigans 😉 (@evanste46409034) reported@strangerous10 The Optus CEO fell on her sword after their nationwide outage a couple of years ago. The Telstra head might go the same way. What were they thinking, laziness, or just penny-pinching.
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Jacko (@MichaelJacko70) reportedWhy in a capital city do all fail with internet coverage In out back Truganina phones and internet mobile connection are a massive fail. @Telstra @Optus @amaysimAU
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🐓Raytheon Charles (@jsin_59) reported@Telstra Mobile network is down again
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Epiphany (@Jce1035) reported@AFL @Telstra Nice to have a midfielder that give a ****
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Robyn Tan (@robyntan) reportedI want a refund for my telstra service. @M_McCormackMP @SenSHenderson @sarahinthesen8 What is the model and manufacturer of Telstra GPS engine? Where is the firmware release document for the GPS fault that was ignored?
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Cool McCool (@MisterSpock8888) reported@Telstra 2/6 Paragraph 1 1. Shud summarise. We stuffed up, know why, implementing things to lower risk, we want to hear from you" 2. "We let you down” soft vs we failed to provide service you paid for. Common corp apol formula. Sounds accountable w/out creating broader admission.