1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Telstra
Telstra

Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 54% Phone (54%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 1% TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Nowra, Brisbane, Sydney, Melbourne, Adelaide, Perth, Bunbury, Gold Coast, Wasleys, Townsville, Canberra, Geelong, Arumpo, Gympie, and Darwin.

CityProblem TypeReport Time
Nowra TV 2 days ago
Brisbane Internet 3 days ago
Sydney Internet 3 days ago
Sydney Phone 4 days ago
Brisbane Internet 5 days ago
Melbourne Phone 6 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • itsatton
    Atton (@itsatton) reported

    **** Telstra man

  • kai_h
    Kai (@kai_h) reported

    @no1historychick Telstra are never going to move you to a new plan unless you ask, especially when the newer plans are cheaper and have more data.

  • pipefoundation
    yash (@pipefoundation) reported

    📰 NEWS: Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage. Telco board cuts senior executive bonuses by total $1.3m after tech fail that affected millions Follow our Australia news live blog for latest updates Get our. Source: The Guardian World.

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported

    It’s $250k for 27 years as an mp including 7 years as deputy premier and premier less than half the increase of the Telstra CEO’s $6m annual pay packet. You and the idiot Murphy should just get stuffed.

  • Karl_Pharks
    Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported

    This happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+

  • couchsecurity
    Texanus Giganticus (@couchsecurity) reported

    @Irideia @innovationcncl Cyrus One, Cyxtera, Telstra, Navisite, Databank, Equinix, you will routinely find customers on site visiting their cages. You show ID, you get a biometric scan, you get escorted to your cage, they hand you your key, you go do what you need to do. And this is not one or two racks, it might be 3,000 square feet of floor space just for your estate, with another cage for your standby equipment. And you're not the only customer there. for certain things you can put in a remote hands ticket and have one of the DC technicians do a bunch of tasks for a fee. For certain things this is expensive, so you send your own staff. And that doesn't even take into consideration people leasing hardware, who are still allowed to go on site and do maintenance. I've been in DC's everywhere on the planet save continental East Asia and Antarctica. Your limited experience is not reflective of reality. You may think AWS and GCP are the only DCs in existence, but that's your own ignorance. If you think companies like cloudflare own the physical plant you have a lot of **** to learn. wind your ******* neck in.

  • GAMESweetG
    ©GSG▪︎𝒫𝑒𝓉𝑒𝓇🛸Gamer TLC🔌🚫🎮🔜Starting 2028 (@GAMESweetG) reported

    Unfortunately I wasn't able to stream tonight. My Telstra internet connection upload speed was terrible. It was very good for the past several months my mobile broadband connection was. Nearly 30mb per sec upload speed. But now it's down to the crawl 12mb. Not happy with my ISP.

  • lyng62
    Lyn (@lyng62) reported

    Ring ring (random mobile number) “Hello is that Lynette? It’s Steven from Telstra to discuss your internet connection” Me: “Well that’s bullshit Steven, I’m not with Telstra. Take your scam and **** off arsehole” Was gone very fast. Bunch of c**nts.

  • NewsTongueX
    NewsTongue (@NewsTongueX) reported

    🔴 Telstra CEO gets $700k raise to $6.8m despite nationwide outage Telstra CEO Vicki Brady received $6.8m for the year ending June, a $700,000 increase from $6.1m the prior year. The board cut her bonus by 20% ($607,000) over the July outage that disrupted almost half of all calls and data sessions across the network. • Over 30,000 customers claimed compensation; nearly $1m paid out to date • Board cut bonuses for other senior executives by 10–20%, reducing combined pay by $1.3m • Net profit rose to $2.4bn; mobile revenue up $300m to $11.3bn • Workforce fell by 1,219 to 29,334; share price dropped from $5 to $4.875

  • stevehearne7
    steve hearne (@stevehearne7) reported

    @DHughesy Howard and Costello sold telstra and our gold reserves at rock bottom prices, that is how they started the future fund, you brainless **** ****.

  • Phildecynic
    Lombok (@Phildecynic) reported

    Telstra chief executive Vicki Brady took home $6.8 million last year – an 11 per cent increase, despite a fall in revenue at Australia’s largest telecommunications company in the year leading up to its disastrous nationwide outage last month. (AFR)

  • Stevefogg
    Steven Fogg (@Stevefogg) reported

    @Lyall_Mercer @Telstra I left them and went to @Aussie_BB they've been good and all local australian support

  • UptimusApp
    Uptimus (@UptimusApp) reported

    Aug 06, 2026 at 01:45 UTC: Uptimus is currently monitoring Telstra stability. Reports have returned to normal levels, and we are verifying system performance before resolving.

  • jumbarrawa
    Jumbarrawa (@jumbarrawa) reported

    But you get a whoops when your service goes down. You ever order a pizza and the shop takes a slice out and says can't help it? That's what Telstra is. And look at the profits in a cost-of-living crisis, ay. Whose cost of living ?? When do we adjust the books ay ?? @Telstra been with you lot for over 10 years at my address... not once have you even given me a router upgrade or checked if I'm on the best plan... where's your loyalty, ay ?? Winding down my credits and won't be coming back for dam sure. I'll learn Korean first and enjoy it more. 감사합니다

  • GayCarBoys
    GayCarBoys (@GayCarBoys) reported

    @ShiannonC did i ever tell you about the time in telstra i got asked if i would have any problem working for a woman boss? that hateful place was rotten to the core

  • JOHNKRUTOP
    Krutopimages (@JOHNKRUTOP) reported

    Telstra - what a waste of time…how can a service provider send out this month bill $20 more than Last month? From $129 to $149…what will it be for the Next month? Our streaming is constantly fluctuating I spent 2 hrs speaking to a rep. Overseas to get my modem working- Now ?

  • EveAffini
    ▘▖▘▖▖▘▌▘▖▌▖ 🏳️‍⚧️ (@EveAffini) reported

    @bee_fumo got the same notice with my router lmao. but it sucks because for *some* ungodly reason, port 443 is reserved and like, I ******* NEED THAT. so **** dodo. buying myself a ****** telstra smart modem to jailbreak. thanks cex lmao (sorry rant over)

  • euphoriacdbaby
    .𖥔 Si 🇿🇼 (@euphoriacdbaby) reported

    if you’re considering a mobile/internet service provider, stay away from @Telstra. their customer service is the worst i’ve experienced anywhere and the service itself is ****. Does anyone know how to get out of a plan without buying out? I’ve actually had enough.

  • cello721490
    cello (@cello721490) reported

    @ChrisMinnsMP You seriously think Telstra CEO get 6.8 million A year **** OFF!!!

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    @Telstra AI or human? There are known outages only restored the other day now out again Getting a credit for it so you know it's real Reported via outage page Monday night neighbour reported too Your reply facile & unhelpful

  • Elmer_Hauser
    Hung Long 🇱🇧🇵🇸🇮🇶🪃 (@Elmer_Hauser) reported

    Realistically, Trembath should finish 3rd in the Telstra Rising Star after Jagga and Dean, even just for consistency's sake. Wilma Durrsma's last 6 weeks has been utter garbage #AFLNorthCats

  • DFactualists
    Di Downunder (@DFactualists) reported

    F'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!

  • PeterRule841618
    Pete Rule (@PeterRule841618) reported

    @TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings

  • thecattery
    Ben 🇺🇦🇦🇺🚴 (@thecattery) reported

    @22thinkinggirl Gabby Gabby Who was in a massive WhatsApp exchange with Anthony Carbines who I was sitting near at the footy ~2 months ago, I thought wtf is this about. Was the week of the Telstra V/Line outage.

  • BecauseImElle
    Humanitarianella (@BecauseImElle) reported

    Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

  • maccaburbsvoice
    ❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported

    @howardw46 @Telstra Oh right, sorry. Well the blackspots exist driving all along the highway and it’s clearly no easy fix.

  • mikeshome2000
    mike (@mikeshome2000) reported

    Just left the Telstra shop and there colours are orange, obviously they now support PHON

  • AndreaJ_Oz
    Andrea J (@AndreaJ_Oz) reported

    @Telstra not sure if Boost is still under your remit, but connectivity issues as punishment for not setting up auto-recharge is not a good look.

  • maccaburbsvoice
    ❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported

    @howardw46 @Telstra You can’t just be stopping all the time at every pissant station. The service stops enough at key stations and mostly stops at nearly all.

  • Lyall_Mercer
    Lyall Mercer (@Lyall_Mercer) reported

    @Telstra Four frustrating weeks of call centres, troubleshooting, refusing to elevate us to managers, cancelling technicians. Four weeks of no home internet, losing money and being given the run around. It’s not hard. Is @Telstra the worst company in Aust for customer service? Still not fixed.