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Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 54% Phone (54%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 1% TV (1%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Nowra, Brisbane, Sydney, Melbourne, Adelaide, Perth, Bunbury, Gold Coast, Wasleys, Townsville, Canberra, Geelong, Arumpo, Gympie, and Darwin.

CityProblem TypeReport Time
Nowra TV 7 hours ago
Brisbane Internet 24 hours ago
Sydney Internet 2 days ago
Sydney Phone 2 days ago
Brisbane Internet 3 days ago
Melbourne Phone 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • birchipboy
    Noah Fence (@birchipboy) reported

    @CKMonty Telstra Ford….. never realised they had merged! Haha

  • _JohnMerchant
    John Merchant (@_JohnMerchant) reported

    @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.

  • w0tn0t2201
    w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported

    @roberts_pa97578 I’d never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic

  • SarinaSkib70634
    Tas_Devil (@SarinaSkib70634) reported

    @JakeBeer11 @ClareONeilMP Not only building industry. Indians bought all big pharmacy from Chinese. Telstra franchises and so on. Whenever you go there are Indians. Some of them very rude.

  • NewsTongueX
    NewsTongue (@NewsTongueX) reported

    🔴 Telstra CEO gets $700k raise to $6.8m despite nationwide outage Telstra CEO Vicki Brady received $6.8m for the year ending June, a $700,000 increase from $6.1m the prior year. The board cut her bonus by 20% ($607,000) over the July outage that disrupted almost half of all calls and data sessions across the network. • Over 30,000 customers claimed compensation; nearly $1m paid out to date • Board cut bonuses for other senior executives by 10–20%, reducing combined pay by $1.3m • Net profit rose to $2.4bn; mobile revenue up $300m to $11.3bn • Workforce fell by 1,219 to 29,334; share price dropped from $5 to $4.875

  • Sueberry2
    Sue Davis (@Sueberry2) reported

    @blu_boys @Optus Go Aldi...roll over data, plans from $23, Telstra network, and currently double data on some plans for 6months if you start up before the end of September 2026.

  • RedRivers994225
    Red Rivers (@RedRivers994225) reported

    @ImJulianAssange This is interesting. He's going toe to toe with Telstra in Australia over regional dead zones , for mobile phone subscribers. They have had a monopoly way too long on infrastructure leasing. That has largely been payed for with taxpayer subsidies and credit guarantees. Canada would be similar. They said they support "deregulation" right ? is that only for the international "bond, banking, equities" currency skimming goons and their European aristocracy "stakeholders'? " LOL cause I know Trev and Deb in Penrith won't see a cent in benefit. Maybe cheaper street fentanyl...for the "Asian importers"

  • ross_vallance
    Ross Vallance (@ross_vallance) reported

    @blu_boys @Optus If you bank with commonwealth they have a deal with more. It uses the Telstra network, usually 25% off with an already well priced plan.

  • thefireman08
    Paul Morris (@thefireman08) reported

    @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

  • Stevefogg
    Steven Fogg (@Stevefogg) reported

    @Lyall_Mercer @Telstra I left them and went to @Aussie_BB they've been good and all local australian support

  • glyphclutter
    vinni • 包沁燕 🇵🇸 (@glyphclutter) reported

    @simianlines i used to be with vodafone but now i’m on telstra wholesale network so what ******* gives

  • MisinfoFact
    Misinformation Fact Checker. (@MisinfoFact) reported

    @MChandlerMather Telstra having a monopoly over telecommunications made the service more expensive.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    @NBN_Australia is a joke. For the 2nd time in 2 wks my connection is down - their fault. They can't come out to fix it till next Monday! If I can find a reputable @STARLINK installer in my regional area, I'd be thankful (Jervis Bay NSW). I'm past climbing on roofs these days. Any recommentations? My @telstra hot spotting is the pits.

  • wharfie98
    wharfie98 (@wharfie98) reported

    @Starlink I think I’ll support an Australian company in Telstra which pays tax in Australia

  • DFactualists
    Di Downunder (@DFactualists) reported

    F'ing @Telstra on an inportant call get disconnected! Message comes up 'not registered on network' ********.

  • AlexNz79
    ROBOFÈLLA (@AlexNz79) reported

    @BrentHodgson @TISM_Root Telstra offered an alternative 5G network to replace the aging copper network that mirrors system used overseas, with much higher speeds and reliability and the government decided to build there own assets, using leased Telstra floorspace & Paid Telstra to upgrade its exchanges.

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    @Telstra Please Phone out May 30 only back a few days before out again It's a known issue

  • pipefoundation
    yash (@pipefoundation) reported

    📰 NEWS: Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage. Telco board cuts senior executive bonuses by total $1.3m after tech fail that affected millions Follow our Australia news live blog for latest updates Get our. Source: The Guardian World.

  • GibberCapital
    GibberishCapital (@GibberCapital) reported

    @ellensandell The data centres are built by Australian companies you utter imbecile. Do you have problem with data centres built by Goodman? NextDC? Used by Telstra? Optus? Vodafone? How are you such a ******* simpleton?

  • NinoAlves_1
    Nino Alves (@NinoAlves_1) reported

    @Telstra I’ve been receiving account text alerts including their name and phone number relating to one of your customers for over a year. Prob a privacy issue but you refuse to fix it despite MANY calls and yr team acknowledging the issue!

  • Elmer_Hauser
    Hung Long 🇱🇧🇵🇸🇮🇶🪃 (@Elmer_Hauser) reported

    Realistically, Trembath should finish 3rd in the Telstra Rising Star after Jagga and Dean, even just for consistency's sake. Wilma Durrsma's last 6 weeks has been utter garbage #AFLNorthCats

  • BecauseImElle
    Humanitarianella (@BecauseImElle) reported

    @myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

  • montrosegraham
    Lucy Graham (@montrosegraham) reported

    @ChinaSelect Australia has had two major telecommunications network failures. As a result of the Telstra failure, three people died, including a baby. One person died as a result of the Optus failure. No infrastructure should have any exposure to foreign adversaries.

  • TimothyJ_23
    Tim (@TimothyJ_23) reported

    Would love to know why @Telstra network is randomly cutting out at HBF Park in Perth. There are literally mobile receivers on the light towers

  • kennedylnicole
    Nicole Kennedy 🇦🇺 (@kennedylnicole) reported

    @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Can you also explain the photo information? Thank you.

  • BeefyGold6669
    BeefyGold6669 (@BeefyGold6669) reported

    @sanpellyenjoyer I swear that one in the teal shirt was Steve from Dell tech support. And the one next to him was Randy from Telstra

  • roberts_pa97578
    Bobby (@roberts_pa97578) reported

    @w0tn0t2201 @Telstra I’m the same as you. I’ve never used Telstra and I wouldn’t even use them if they were given away free carrier pigeons.

  • Totally4yeah
    Mr.MojoRisn (@Totally4yeah) reported

    @DHughesy Aaron’s post is pure projection dressed up as wit. Dave Hughes—a comedian—got some Future Fund details wrong in a short clip (confusing it with debt, implying it was spent on GFC stimulus). Aaron then spent weeks delivering multi-thousand-word “corrections,” only to pivot, when Dave pointed out the Fund’s growth came almost entirely from Howard/Costello’s $60-64 billion seed (no further public contributions to the core fund after early Rudd), into the classic Labor-adjacent playbook: invent a payday conspiracy and declare victory. Facts Aaron keeps soft-pedalling: •The Future Fund was created by the Coalition with surplus cash and Telstra proceeds precisely to cover unfunded public-sector super liabilities that sit outside headline net debt. Its growth to ~$270-330 billion (including other managed vehicles) is investment returns, not ongoing Labor largesse. •Net debt added since 2007: Rudd/Gillard ~$190 bn, Coalition governments ~$366 bn (much of it pre-COVID), Albanese so far ~$75 bn. Absolute numbers do not support the “Labor alone ruined everything” narrative, but neither do they support Aaron’s selective framing that treats Coalition debt as somehow less real. •Australia’s GFC stimulus was borrowed, not raided from the Fund, and helped avoid recession—true—but that doesn’t erase the subsequent spending trajectory under both sides. Aaron boasts of criticising Labor on social-media bans, Comcars, Anika Wells, etc., yet his energy is overwhelmingly reserved for policing anyone who questions the post-2007 debt/spending record or the Albanese government’s performance. When those corrections land, the immediate response is “you must be paid by Labor/taxpayer.” That’s not analysis; it’s the standard deflection of someone whose default is to treat fiscal criticism of Labor as illegitimate. Kerry Packer’s line worked because Bond overpaid then collapsed. Here, the only collapse is the repeated refusal to concede that a comedian’s imperfect summary of economic history does not require a full-time unpaid opposition research unit. Knowing things is indeed useful. So is noticing when the fact-checker’s intensity and ad-hominem default look a lot more like advocacy than neutral accounting.

  • JUDGEMENTCORE
    ame (@JUDGEMENTCORE) reported

    telstra can you fix your **** i lag out eevery 30 seconds i literally cannot do anything with this

  • RichoColin
    Colin Richardson (@RichoColin) reported

    @DHughesy @aaronsmith Saying "governments waste money" is easy, but the real problem is every government since has refused to raise revenue to match spending. Howard-Costello rode a mining boom and sold Telstra; they didn't solve the structural problems.