Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (44%)
- Phone (34%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Brisbane, Sydney, Arumpo, Melbourne, Perth, Hobart, Adelaide, Rockhampton, Cook, Ceduna, Loxton, Smithton, Penola, Kadina, and Queenscliff.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 6 hours ago |
|
Sydney
|
Internet | 2 days ago |
|
Arumpo
|
Internet | 3 days ago |
|
Melbourne
|
Phone | 3 days ago |
|
Melbourne
|
Internet | 4 days ago |
|
Perth
|
Internet | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Fenis (@BigStrawDog) reported@kai_h @algorithmsayshi Tried this, it has us located in Sydney for some reason. While the modem was updating the DNS it restarted and my phone connected back to our old Telstra net which had us accurately located in Victoria. Def AGL/eero issue from troubleshooting
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra The fact that my Download is fine, 100 Mbps download line speed (Actually 109 for some reason) I can run speed tests all day to Melbourne or Hobart and get near close to 100Mbps down (or a bit more thanks to the magic of multi mode connections)
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Robert (@FootyfanRoberto) reported@RhysBlair10 @AFL @Telstra Slow you may want to check the tracker… bad luck drafting more injury prone duds
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Outback Eskies (@outbackeskies) reported@Telstra moved back to Australia, been 1 month trying to setup a business account and still after multiple emails phone calls etc can't get a ******* answer....you are the worst customer service in this country says everyone ever...**** u
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Danny (@danny_v8) reported@bek_lenin @MmeMaigret1 @ashman_the Keating/Hawke began the sell off. Commonwealth Bank, Telstra etc. Costello/Howard continued with it. Just as bad as each other. Rudd with his ‘stimulus cheques’ got us into debt which has spiralled to today’s numbers.
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BhagsNStonks (@BhagsNStonks) reported@disco___cat You can use boost mobile which is Telstra though a little cheaper. I'm with Vodafone now and yes you do notice the service drop compared to Telstra
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Angry G (@PissedOfAussie) reported@Telstra twice this week you have sent me an email re network updates and service interruptions, both times 40 minutes after the scheduled start time, both times interruptions already under way. How does this help someone working from home on those days? I'll tell you, it doesnt.
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zay🦭 (@ovrdosedeluzion) reportedtelstra is actually so **** im gonna kms
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Elizabeth Blackwell (@EBlackwell6280) reported@twoshedslegit @angelar68197975 They sold commercial businesses, not core sovereign functions, worth around $72 billion, including Telstra, the Commonwealth Bank, airports, and rail assets. I thought selling the airports and rail assets was a mistake. At the time they were losing money, so a long-term lease arrangement might have been a better approach than outright sale. That said, it was hardly a “Thatcherite disaster.” In many cases privatisation improved efficiency and competition, telecommunications being a clear example. Critics often highlight the lost future dividends, but overlook the massive debt reduction, the interest savings, and the fact that governments are generally poor at running commercial operations. .
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Who is Dutchy (@Dutchyisgood) reported@Telstra hey can we get decent coverage on the Mornington peninsula its **** and you charge a premium were worse than a third world country
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Liza Geddes (@GeddesLiza) reported@robb_j_m I can only get adsl or starlink Has a convo with Telstra the other day, it’s like, only fibre to the node will work in my tiny remnant forest Or you keep my adsl functioning, because I’m not doing any Elon ****
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Steve Williams (@therandomswill) reported@Telstra Thanks Febey. Sadly still not working. It’s a simple fix, not sure why it hasn’t been done after five days.
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Dodgy Looks (@LooksDodgy) reported@robb_j_m Live out bush and had Satelite NBN - absolute crap - $89 pm. Telstra signal - absolute crap - $74 - 50Gig - pm. Swapped - Starlink - perfect internet and wifi calling - $139 pm - unlimited. Downgraded sim card to a cheap telstra operator - $25 pm. So total internet and phone went from $163 to $164 pm. That extra $1 quadrupled the speed and reception!
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rowey_brolga (@Rowey_brolga) reported@stationmum101 I would have thought telstra had the good sense to keep their head down about this ,pot,kettle,black
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Jay Jay (@JayJay1094727) reported@lightgolightly @AlanBixter @Telstra When you have tech trouble in Thailand, do you have to negotiate with an ai chat bot?
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Conrad (@SdadMyself) reported@SkyNewsAust Every business contributes tax revenue to the government, and extending the licence ‘could’ help raise additional funds. Will this create more jobs, or lead to layoffs like we’ve seen at Telstra and the big four banks, taking into consideration in the current climate?
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TK (@Teexmachine) reported@Telstra @bruzo2 Bruce, just get starlink mate, just as cheap and you have zero issues
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ichi (@ichimikichiki) reported@Lisa9Sophia He's just an idiot. Remember when he added double the cost to the NBN because he wanted to use broken copper network in a corruption deal to bail out Telstra / Rupert Murdoch.
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Paws and Willow (@pawsandwillow) reported@Telstra why is my site blocked on your network!!! I have contacted Telstra soo many times with every worker Ive spoken to tell me to fill in a form and wait… this is costing my business money!!!
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Vernon Deer (@D64861Deer) reported@Totally4yeah @Tank9999 I have bottle gas for cooking & a wood fire stove (about 80yrs old) for cooking and heating in winter and a wood heater, evap cooling and use town water. Even the batteries are secondhand, most from Telstra swap-outs. Have had 1 battery fail in 25 years.
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Jason Cefai (@CefaiJason) reported@robb_j_m everyone ******* moaned and kniffed Rudd in the back they then sold it off to telstra because this stupid government doesn't know how to create money they only know how to Tax
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POMinOZ 🇬🇧 🇦🇺 (@POMinOZ2024) reportedHey @Telstra when are we releasing #rcs support for #android and @Apple phones? Why is Australia missing out on this feature?
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SNOOPREY (@SNOOPREY77) reported@Telstra I’m concerned why I was getting 2-3 bars all week in town now I’m at 3-4 I was losing connection to internet and having buffering issues running a speed test now doesn’t answer why I had poor reception throughout the week . That’s not what I’m paying for
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra My case manager is lovely. Very polite, very professional. Genuinely wants to help. I can't fault the excellent customer service. Still has piss poor reading comprehension though. I feel sorry for the poor sod, I have twenty years in I.T. and communications, a lot of it
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Paul Cashmere (@paulcashmere) reported@markbouris "no national debt .. yep zero" because he sold over $70 billion in public assets to pay down government debt, with major privatizations including Telstra (approx. 49% in 97-99), the remaining Commonwealth Bank shares, all major federal airports, and the National Rail Corporation.
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madi ✨ @DAZOTL AN7 SOON (@timepatches) reported@Empty_jr try boost!! it's on the proper telstra network (bc it's owned by them) not the wholesale. i live out bush and am partway thru moving over
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Max (@diss_presso) reported@BrowntownBrew @robb_j_m In some cases. They would pay Telstra to use the pits, or Telstra itself would install fibre. This is an issue all over the world. We’re simply trading one monopoly (Telstra) for another (NBN). But there’s nothing to stop another company in theory from running their own fibre in dense areas - but not now of course, as they wouldn’t be allowed to undercut the NBN (hence the stupid NBN has actually made it so internet cannot be cheaper than how much they say it should be - law of unintended consequences - now the law is literally making cheap internet illegal).
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Trev (@Trev__Says) reported@MacFlashmanInc @markbouris @Rocket60271713 This **** **** sold Telstra, the airports and our gold reserves for a once off surplus & no govt was able balance the budget for 20 years because of his economic vandalism This filth should be in a cell with Costello
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OzSeahawksFan (@OzSeahawks) reported@Telstra absolute garbage, non-existent customer service (overseas idiots that dont understand english). Pathetic!!!
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homiesexual (@MelGivson2) reported@IceStationSpmda Damn it, reinstalling far cry 3 to find all the telstra payphones on the island