Telstra service status: outage reports and connection issues
Why is my Telstra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (0%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Sydney, Darwin, Brisbane, Canberra, Hobart, Perth, Adelaide, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, and Dubbo.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 2 days ago |
|
Melbourne
|
Internet | 2 days ago |
|
Sydney
|
Total Blackout | 2 days ago |
|
Melbourne
|
Internet | 3 days ago |
|
Darwin
|
Total Blackout | 3 days ago |
|
Brisbane
|
Internet | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
I fix ****. its what i do ! (@HoolyMcg) reported@BrowntownBrew @Batman2242 We gave up on Telstra years ago Were one of the first in our area to take up starlink. It’s now quite slow because everyone else has done the same
-
Blindsided (@Blindsidedly) reported@MsMountebank Time to decimate overly generous executive pay. Again with #Origin, #Telstra, a known 'cheap' fix, with the impacts borne by customers. If they can't do their jobs don't pay them. Prices for both sectors ratcheted up regularly, even now during a cost of living crisis #auspol
-
Atton (@itsatton) reported**** Telstra man
-
BexThreads (@BexThreads) reported@Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts
-
Milan (@EthNick_) reported@TelstraEnt Your phone support is utterly atrocious. @Telstra Will you improve on them & provide assistance???
-
ZettaWire (@ZettaWires) reportedTelstra suffers major outage across Australia, disrupting trains, payments and emergency calls. Network serving 24.9 million mobile services hit by time-node issue; root cause under investigation. #Telstra #Australia
-
Madasahater (@Madasahater65) reportedOur internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.
-
deirdre ritchie (@deirdreritchi10) reported@OhappySt Mine didn't go off. It was a great time to do it when Telstra is having issues over the next few days. They had sent me a message about that.
-
Wicked Wickets - Tales of Women's Cricket (@WickedWickets) reported@AidenS2101 Nope, two iPhones were silent, Dad’s old cheap Telstra phone went off like a treat.
-
deirdre ritchie (@deirdreritchi10) reported@MickamiousG Mine didn't even go off. Telstra is having issues
-
Greg Carver (@GregCarver39264) reported@realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever
-
syknal ❤️🔥 // (@toxictragician) reported@Far2Fast are you with vodafone? my partners phone didn’t go off, but his work phone did (telstra service on it)
-
💜Rosie⁷ ⟭⟬ 🇦🇺⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ💜 (@rosie6172) reported@Telstra has there been another outage? I couldn’t make a call before. Turned it on and off airplane mode and can now call. Cheers Rosie 👍
-
💧💦Tara Venn (@TaraVenn) reported@deborahbrian Me. Probably due to Telstra black-out/inteferance from Pitch Black... I suppose defence (spelt with a 'c' cookers) takes precedence over Emergency Alerts? 🤔
-
@ag6le.bsky.social Julian (@AG6LE) reported@ChinaSelect @RepMoolenaar .@Telstra rebadge their phones, and they are junk. They refused to replace my A5 (2017) (the TIO made them give me 6 month credit to compensate after they shut down 3G/NextG). Vodafone gave me an A17 to replace it,after I was using it as a modem.
-
Jess H (@Jess_H19) reportedAnyone else having to reset their phone multiple times since the Telstra outage? Texts not notifying, data not loading especially when in and out of signal areas. Signal noticeably worse than usual @Telstra
-
Ross (@Ross1873493) reported@Terri_1987a @SupportPauline Agreed. 12. Eastern seaboard states. 3 x 4 APR 1400's. Problem is raising private capital, so...Commonwealth finances them; Koreans manage the build because they know WTF they are doing. Then IPO it, float it like um...Telstra. But market cap @ 35%. No more cartel bullshit.
-
Nagasaki Catholic Jedi (@M333111x2) reported@Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.
-
Ian Linklater (@IanLinklater5) reported@Telstra Reinstate my mobile phone service please . I have a business to run if that actually matters .
-
moey🇺🇾🇵🇸 (@_mqey) reported@Telstra @ezzh_ FIX MY ******* WIFI ****
-
the what an election chocobo (@noreasonspec) reportedEver since the outage Telstra has been honestly dog **** What the fk are they doing
-
Di Pearton (@peartonjohnson) reportedPlease, police Telstra theft. Annual fee for prepaid mobile phone service, up from $350 to $395??
-
Sport Nut (@SportNut007) reported@mikeoniron @Telstra @Starlink Telstra sucks. They connected my internet at my OLD address but still charged my new address I didn’t have anything with them but mobile ph at old address
-
Chris (@Chrisjstony) reported@gjblue With about 180 new Appartmemts built less than 100mtrs from me in the past 10 years. Telstra bandwidth has failed. Telstra could not give a ****
-
Sassy Cass (@SassyCassAus) reported@JakeBeer11 @OhappySt My telstra worked for this the first time outside of the small space it actually gets service here. Did it deliberately, and now I want to know what the actual **** Telstra ....
-
Kmac (@check307) reportedIt is time the Federal Gov stopped Telstra and others charging $3.30 for customers who want to secure there private details particularly bank details by using Bill Pay . These companies fail in protecting customers and yet they rob customers. I control my bank details not Telstra
-
Kråke (@Kroke14) reported@TruthFairy131 @Qantas are using the smoke screen of AI adoption to make offshoring Australian jobs to India more palatable while trying to portray itself as an Australian company. This **** seems to accelerate whenever there is an incompetent female CEO at the helm, just look at @Telstra
-
💧Daren Connor 🇦🇺 (@connor_daren) reported@Telstra you send me messages to say the network is having issues & use wifi calling but if the network is having issues which affects my devices then how the hell do I use wifi calling when there’s no network? How long will this be going on? This is the 4th day of these messages
-
Matt Barrie (@matt_barrie) reported@breakfast_dogs bit like how telstra went down after fiji defence pact
-
Cdbrown (@BrowntownBrew) reported@CrySlyFly @ialihasaan @Batman2242 Telstra didn't want to bid as Sol Trulijio hated Labor. They ended up not putting in a valid proposal. The other bidders weren't able to provide bids with sufficient financial support.