Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (43%)
- Phone (34%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Perth, Sydney, Melbourne, Ceduna, Cook, Brisbane, Loxton, Hobart, Smithton, Penola, Adelaide, Kadina, Queenscliff, Maitland, and Matakana.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Internet | 44 minutes ago |
|
Perth
|
Internet | 21 hours ago |
|
Sydney
|
Phone | 21 hours ago |
|
Sydney
|
Phone | 22 hours ago |
|
Melbourne
|
Internet | 22 hours ago |
|
Sydney
|
Internet | 23 hours ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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XCorpHub (@XCorpHub) reported🚨 Telstra, TPG telecom clash with Musk’s SpaceX over Starlink spectrum guarantee Australian telecom giants Telstra and TPG Telecom are urging the government to hold competitive auctions for satellite-mobile frequencies instead of granting SpaceX guaranteed priority access for Starlink’s Direct-to-Cell service. They warn that such guarantees risk market concentration and could lead to higher consumer prices. SpaceX has cautioned that without assured spectrum through a direct network licence it may withhold full deployment of the service in Australia. • Telstra and TPG stress the need for multiple satellite providers and diverse commercial models to promote genuine competition. • The outcome will influence connectivity expansion across remote and regional Australia where traditional networks fall short.
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thomas armstrong (@MynoteTa) reported@toiletpaperaus1 No only did they sell off Telstra, they lied about it. Promised hand over heart they would not sell all of it knowing full damn well that they absolutely had to. It was always going to be all or nothing. Absolute ***** then and still are!
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M_a_r_ke (@Ma_rk_e) reported@IceStationSpmda @fag_daughter Telstra has been paid for decades to provide a payphone service it cost more to fix vandalism then Telstra collected in call revenue, it's simply cheaper to make it free
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Loftwah (@loftwah) reported@mwfowlie @Telstra Telstra has been patchy in our area for a while now. Gonna have to port. Can’t justify this rate for trash service. 13Mbps down at 71ms at best.
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Michelle Burrows (@ChelleAB) reportedI’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.
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deirdre ritchie (@deirdreritchi10) reportedWeird. Just got a message from Telstra saying that tomorrow there is going to be an interruption to my home internet service for up to 5h 59m. Why didn't they just say 6 hours? Bizarre.
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Mel (@its_me_mel_xx) reportedI'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬
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Loftwah (@loftwah) reportedWent from $200 a month for Telstra to $55 a month with Aldi Mobile, which given our location is practically the same network and performance level as what we had before. It is so easy to bleed money without realising.
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Miles (@Michael1953_202) reported@Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .
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BeamRider100 (@BeamRider100) reported@jasuperfund @mark16pg We know, they sold us down the river too. Howard with the mass immigration, selling Telstra and everything. Then Turncoat with all the metadata laws, now morphing into full surveillance and ID scans etc. Morrison with the covid scam.
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TurboChook (@TasTurboChook) reported@telstra why is your mobile phone coverage in Hervey Bay QLD so poor?
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Will G (@willgotsis) reported@Gatty54 Worst part was, we called Telstra the next day to say it was fraudulent as payment pending, long story they said we’ll stop it, no they didn’t, 3 days later payment cleared. Others were good and cancelled. In the end we got all our money back, but what a pain in the arse.
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Brett Brooks (@brettbrooks) reported@Telstra Is the online support / chat on the website fried? It's cut me off three times now. Another price hike, the second in 10 months with $2-2.3 BILLON profit a year?
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Nelly choppa (@NellyChopp21984) reported@youngpac775 @omowereyso I don’t mean Tesla car, I mean her telecom/ network provider just like mtn, in Australia the use Telstra and some others
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Paul Cashmere (@paulcashmere) reported@markbouris "no national debt .. yep zero" because he sold over $70 billion in public assets to pay down government debt, with major privatizations including Telstra (approx. 49% in 97-99), the remaining Commonwealth Bank shares, all major federal airports, and the National Rail Corporation.
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jagjetfly 🐎🐎 (@jagjetfly) reported@Mr_Fanta_Pants @Telstra Why did she switch? Aren’t Southern under Telstra, the problems would be the same. With all the issues I had with them at work and home I dumped them 34 years ago. They still think they’re a monopoly.
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Charles Harvey (@CJHarvey56) reportedWhat else has been privatised for far greater cost and far lower service outcomes? The CES first and foremost, use of consultants instead of Public Service, Telstra, Australia Post, Aged Care, Hospitals, all of them where public service should be just that.
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Tyler Williams (@T__Williams23) reportedOk apparently Aussies getting connected to Ohio servers are getting dropped and having issues across the board @iRacingSupport @iRacing if you could have a look at it please? PS I'm sorry Telstra pls don't throttle my internet
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Oliver J (@oliverjanik) reported@loftwah I will never understand people who stay loyal to telstra or Optus
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Brett Phillips (@Aussie_Anzac) reported@Telstra what the hell is going on with the mobile phone infrastructure in the Coonamble area? For over a week now, havent been able to have a complete conversation with my Dear Friend. Keeps dropping out. Its the 21st Century for smegs sake! Get your **** together!
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Tony (@TonyShepherd4) reportedAngus the LNP during Howard sold off assets to pay debt Telstra: A major telecommunications company. DASFLEET: A fleet of aircraft. Avalon Airport: A commercial airport. Melbourne-Brisbane-Perth airports: A group of airports. National Transmission Network:
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TK (@Teexmachine) reported@Telstra @bruzo2 Bruce, just get starlink mate, just as cheap and you have zero issues
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Richard (@dickster1907) reported@AussieVal10 Because of the Howard Government we no longer receive dividends from previously owned Government entities like the Commonwealth Bank and Telstra because they sold them. Good move Johnny you ******* economic vandal. Oh and BTW they sold off our gold reserves for **** all as well.
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Andrew Godman (@Andrew_Godman) reported@Telstra Yes, they said there’s no issues…
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Greg Briggs (@greg__briggs) reported@disco___cat Have you thought about Aldi? They use Telstra network and way cheaper. Have the kids on them and will probably switch my wife and I across later this year.
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Oliver J (@oliverjanik) reported@loftwah I will never understand people who stay loyal to telstra or Optus
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The Metal Dragon 🐉 (@MetalDragonHQ) reportedI am going to be sharing tips and tricks to help people save money on subscriptions and telecommunications. First piece of advice is stay away from @Telstra as they are well over priced and they will lie to you to gain your business. I have proof. #MoneyManagement
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Craig Gardiner (@cwgardiner) reported@telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.
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Paulo (@PauloHalo) reported@RM_19844 @RobertG7958 The Telstra shares conflict of interest crook, the useless stupid and prune faced old hag health minister and the brainless twit resigning
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Dave Jones (@eevblog) reportedI found out what the problem was, the entire building is down. NBN backbone issue, so it's not the ISP. Found a guy in the building that runs a mobile repeater business for buildings like this and he has official contacts with Telstra who say it's going to be down for the whole long weekend. Everyone in the building is struggling with phone access. He's going to put a proposal into strata (handily, that's me!) to install mobile repeaters in the building and also the basement carpark. I said I'll approve it.