Telstra Outage Report
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Telstra compensate me for the outage?
The recent Telstra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Telstra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Telstra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Sydney, Brisbane, Melbourne, Adelaide, Perth, Canberra, Killarney, Gilberton, Townsville, Riddell, Murrumburrah, Mount Gambier, Hobart, Orange and Charles Sturt University.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Brisbane |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Brisbane |
Internet | |
| Melbourne |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cal El
(@KelexKrypton) reported
@RedKryptonSun @Telstra Have faith Zod. They will fix it.... Won’t you @Telstra
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Gen. Zod
(@RedKryptonSun) reported
@Telstra @KelexKrypton Indeed i am! These people need to learn! I Told you Cal, you cannot trust humans to do anything right or honestly. They are too corrupt. Telstra was an Australian Success, the best service IN THE WORLD, but now?... I will act upon them Cal, if you cant control your pets, i will
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Rina
(@Trinkett) reported
Internet still not working... sick of the poor customer service from @Telstra. Will not be paying for a service I am not receiving. Impossible to work from home.
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Matt Stan
(@aramiths) reported
@SarahJaneBell94 @Telstra They do these things to gain customer loyalty. @optus do the exact same thing. Acoupla months before the plan runs out, the hand set is paid off - So you actually don’t have any remainder owing if you want to cancel a couple months before the plan runs out and I can take handset
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Mark Haberfield
(@M_Habba) reported
@Telstra My understanding is you have moved all of your support overseas and burnt the Aussies, so don't BS me with medical support or whatever rubbish you're trying to feed me
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Lexcorp
(@Lexcorptrades) reported
@YourSimplyTheB1 @NRL @Telstra It's just the fact you want to make a crunching tackle worth 1 point when it can't be defined to start with by a ref and 12 points for a chip and chase try? And just so u know I don't dislike chip and chase tries, never said so either you ********
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Gen. Zod
(@RedKryptonSun) reported
@KelexKrypton @Telstra Last chance Cal! you make them fix it, or you know I’ll do.
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cliff richards
(@cliff_richards) reported
@Telstra Why can't I use my new Apple Watch Series 6 to make calls without being tethered to my iPhone 11? I just lost the will to live after an hour with your overseas outsourced "Technical Help" call centre. They are pathetic btw, just like Telstra for outsourcing jobs.
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Cal El
(@KelexKrypton) reported
@RedKryptonSun @Telstra He’s not joking @Telstra. Think it’s time to employ some Aussies, give them jobs... Because when Zod is through, you’ll need many a team to fix the problem.
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Scott Parry-Jones
(@scottpjs) reported
Even though @Telstra can't now provide the service you need, they make it insanely difficult to move your business from them. Asking ridiculous documentation requirements to so-called prove who you are. #notallowedtoleavetelstra
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Mark Haberfield
(@M_Habba) reported
@Telstra Haah funny you played a race card, I never spoke with anybody hence my frustration...but thanks for trying to make me sound like some hick bigot from the sticks! I was merely venting the lack of support from your staff within Oz
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Cal El
(@KelexKrypton) reported
@Telstra It’s absolutely ridiculous, and I don’t want trouble, but Gen Zod is hard to contain. I’m telling you now, don’t think “ha has, Zod and Cal, what a gas.. It’s not. I’m seriously going to make something happen if you don’t. We all pay, but you do nothing! @RedKryptonSun step in.
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OooCheesy
(@ocheema101) reported
@Telstra is the worst
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Gen. Zod
(@RedKryptonSun) reported
@KelexKrypton @Telstra 24hrs to fix it Cal. @Telstra fixes it, or i will.
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Scott Parry-Jones
(@scottpjs) reported
@Telstra Customer Service doesn't exist. It's still called that, but it doesn't function as servicing customers, just keeping them continually having to contact @Telstra to sit in phone queues. #CustomerExperience
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Lexcorp
(@Lexcorptrades) reported
@YourSimplyTheB1 @NRL @Telstra Shut up fwit, no one wants to hear your r crap.
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Duke25
(@Duke2517) reported
@nico_1467 @NRL @Telstra Yes saw that.. this is the worst rule change. The NRL say they are all about entertainment but all this will do is bring in negative boring play.
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RabbitohsForum
(@RabbitohsForum) reported
@NRL @Telstra More entertaining? more like more boring. The problem is you have someone at the top that doesn't remember the game from the 70s and why fg were changed from 2 to 1 point in the first place.
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Scott Parry-Jones
(@scottpjs) reported
If you have been using a @Telstra mail service, without recent warning, they have shut it down and rejecting emails to you. This has effected thousands of people. Even getting its own selection number when you ring them!
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Cody Cruickshank
(@CodyCruickshank) reported
@NRL @Telstra If it ain't broke -- ah **** it, why bother?
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Steven Johns
(@SJBotchy) reported
@NRL @Telstra 2 point field goal rule is terrible. If you want more field goals, remove the 7 tackle set being awarded when one is missed #NRL
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Cal El
(@KelexKrypton) reported
@Telstra It’s slow than Lax Luthers chump Oatis!! My phone line it constantly garbling and I pay top 💰💰💰 for the rest and fastest service,.. But it’s been crap for well over 18 months and you never EVER fix it!! It’s borderline criminal, and you don’t want ME thinking your criminals
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DJ
(@thebalmainboy) reported
@NRL @Telstra Awful. Who comes up with this crap?
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Jo🅰️sh
(@joshorjoash) reported
@NRL @NRLcom @Telstra You just know that this is a real stitch up when their reasoning to speed up the game is for entertainment purposes. Like who TF are you trying to please??!! 6 again calls for ruck infringements didn't speed the game up enough for you?? Like WTF is going on with you lot??!!
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RileyAU
(@Riley__AU) reported
Is anyone with Telstra and has had **** ping lately. Every 5 minutes my ping randomly goes up to 125-150 for a couple of minutes
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Scott Parry-Jones
(@scottpjs) reported
Good luck when you try and ring @Telstra to get support. You continually get forwarded to a new wait queue for another hour and then repeat the process. Don't leave your number to get them to ring back, because they didn't twice yesterday!
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Gen. Zod
(@RedKryptonSun) reported
@KelexKrypton @Telstra I told you Cal! Who do you need destroyed? I will be more than happy to take out some Telstra induced grievances upon their network. It will cripple them!
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Mark Haberfield
(@M_Habba) reported
@Telstra Onya Tori thanks for the reply...just like the rest of the support...3 days late! Nup nothing, hung up after 2.5hrs #servicewhatservice
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YourSimplyTheBest
(@YourSimplyTheB1) reported
@Lexcorptrades @NRL @Telstra how stupid are you? im not talking so how can I shut up you germ? im not doing voice to text you wombat. any way proof me wrong about crunching tackles and chip and chases champ? see you cant. i have facts on my side you pelican your just an imbo with no facts
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Angry_Hela
(@angry_hela) reported
Hey @mozilla @firefox Why can I not access my telstra web mail while using firefox??? Have a few issues??