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Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 55% Phone (55%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Brisbane, Perth, Sydney, Melbourne, Adelaide, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, Bathurst, and Hobart.

CityProblem TypeReport Time
Brisbane Internet 2 hours ago
Perth Internet 11 hours ago
Sydney Phone 2 days ago
Brisbane Internet 2 days ago
Melbourne Internet 3 days ago
Sydney Phone 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • wild68223259
    wild (@wild68223259) reported

    It was all the go in the 1980s to make up for the inflation created by the Vietnam War and the abrupt increase in oil prices. That’s when we got the economic rationalists - tax cuts for the rich, razor gangs for everyone else. Welfare and public service cuts, deregulation of banks and privatisation. Back story is interesting - same folks at work behind the scenes. Yes, GDP went up, but wealth only flowed to the top end. At least Labor under pressure, only semi privatised Telstra and retained controlling shares. Qantas was different. Comm Bank should have at least mostly stayed public -my Mum only had a chance at getting a house because of it, but if we add in subsidies and failures, it has largely cost taxpayers far more and not just financially.

  • GregCarver39264
    Greg Carver (@GregCarver39264) reported

    @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

  • MervFairweather
    Mervyn Fairweather (@MervFairweather) reported

    So where is RCS messaging if emergency technology is important? @Telstra Your CEO just said emerging technology was important at Senate Estimates. It would have allowed more people to message during an outage! @sarahinthesen8 @RossCadell

  • KeyPhaser
    Key Phaser (@KeyPhaser) reported

    @Ausbobsmit @lay440318 SHY was all fired up for the Telstra outage, all fire and brimstone. But we never saw this passion for Bondi.

  • polycon45
    Polycon45 (@polycon45) reported

    My telstra data has been running like **** lately...slow, can't access and drop outs!

  • BoMerchant1
    Bo Merchant 🇦🇺 (@BoMerchant1) reported

    @Telstra If you’re going to raise the price of 5g home internet have the decency to change to unlimited data. You owe people that especially after the outage that happened.

  • DowseChristine
    Chrissy D 🌼 (@DowseChristine) reported

    @BonoboWanderer @Batman2242 My starlink is super fast and $40 a month cheaper than telstra. I've had no issues at all.

  • hbrodesser
    Helmut Brodesser (@hbrodesser) reported

    @trobb158 @FetchStep Especially one that echoes Barnaby Joyce’s moronic suggestion of a link between the Telstra blackout and a Chinese rocket test.

  • fisk_tori
    Tori Oz (@fisk_tori) reported

    @andrew_thaler @nemagovau They forced me to download data on my phone by cutting my service off until I did.. telstra confirmed it was the " govt"

  • aliciagjones
    AliciaGJ 🖤🤍 (@aliciagjones) reported

    What is going on with @Telstra in metro Melbourne? Any chance of a support service that can actually fix issues instead of telling us to try again in 42 hours and then conveniently "closing" your chat lines?!!!

  • Donglend1
    Donglend (@Donglend1) reported

    @JimThom90458694 If you thought Telstra hiccup was bad, MSM, UNIPARTY etc can’t lose as social media will most likely, have a massive (inadvertent!?) crash at the right moment.

  • DaKwozzie
    Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reported

    Un-Australian @sarahinthesen8 a @Greens fail trying to sound intelligent in the Senate Telstra hearings. Sea Patrol comes to mind. Another long-term #Grifter #auspoI

  • twensor
    twensor (@twensor) reported

    @FetchStep Haven't watched myself yet but have #Telstra actually conceded the Time Sync function -- upon which the entire national mobile network critically depends -- relies on a SINGLE decades old piece of electronics? Really? Hard to believe such incompetence (bad judgment) is possible.

  • check307
    Kmac (@check307) reported

    It is time the Federal Gov stopped Telstra and others charging $3.30 for customers who want to secure there private details particularly bank details by using Bill Pay . These companies fail in protecting customers and yet they rob customers. I control my bank details not Telstra

  • nunsense12
    nunsense (@nunsense12) reported

    @FetchStep Yet another reason Telstra should never have been privatised. It's time we started another government telco.

  • MattPrider
    Matt 🌸 (@MattPrider) reported

    @OMGTheMess @forwardtopeace Telstra. Been with them same number for 30 years. Newish Iphone. Ever since 5G they have been going down hill. I’m noticing black spots on drives out of town where coverage was good in the past.

  • DrMaxamillions
    Max Fowler (@DrMaxamillions) reported

    @__free_news__ WTF is the green's doing asking questions to telstra?. Hanson can hardly talk or make sense of what she is being told.

  • financialporn11
    The Lord Ardent Rake (@financialporn11) reported

    @mrwebber4 China just hacked the Aust 911 service (called 000) & the major Telco (Telstra) in retaliation for the *** negative comments regarding the Chinese missile launch. For the UK stealing a steel works I would think something stronger is in order. Timed in between ***. Y not a PM?

  • franmac44
    Fran McInerney (@franmac44) reported

    @JonesHowDareYou Took me a while to log in this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳

  • AlienSpoons
    System Failure (@AlienSpoons) reported

    @NRL Telstra has ongoing glitches with it mobile data network and nobody gives a ****! Yeah! Possibly the phone network too but nobody answers calls these days.

  • matt_barrie
    Matt Barrie (@matt_barrie) reported

    @breakfast_dogs bit like how telstra went down after fiji defence pact

  • NewsTongueX
    NewsTongue (@NewsTongueX) reported

    🔴 Telstra outage caused by missing software update, undocumented design change Telstra blamed a missing software update and an undocumented equipment redesign for last week's nationwide mobile outage. During maintenance on the Melbourne network time protocol (NTP) server, the device reset to a 2006 date due to an underlying software configuration. The incorrect date propagated across the network, invalidating authentication certificates and leaving customers unable to place calls or access data. Telstra operates three NTP servers in Melbourne, Sydney, and Perth.

  • talistri
    tahlia 🐝 🇪🇸 (@talistri) reported

    @piacetri i never ever call marvel stadium marvel it’s always telstra dome or etihad

  • strangerous10
    stranger (@strangerous10) reported

    Breaking: Telstra has admitted in Estimates they were repeatedly warned since 2022 by the software manufacturer that their outage-causing software was out of date inc a reminder early 2026, & Telstra even discovered a “fault” with it themselves in Oct 2025, but still did nothing

  • robyntan
    Robyn Tan (@robyntan) reported

    Was it an old $30,000 server or old GPS receiver? One or the other. #telstra outage error

  • titchashen
    Titch Ashen (@titchashen) reported

    God old human error was the cause of the massive Telstra outage. Guess in a way that's reassuring that a preventable stuff up was the cause, rather than bad actors. For the cause of such a depilating telco outage.

  • RdyerDyer
    Robert dyer (@RdyerDyer) reported

    @Ausbobsmit She is totally ******* mad .Watching her today belittling the Telstra executives for the outage the other day and all from somebody who has never had to run a business.She has never employed anybody or had to pay wages .With technology you can always expect things to go wrong ffs

  • ZettaWires
    ZettaWire (@ZettaWires) reported

    Telstra suffers major outage across Australia, disrupting trains, payments and emergency calls. Network serving 24.9 million mobile services hit by time-node issue; root cause under investigation. #Telstra #Australia

  • MichaelG0061
    MichaelG (@MichaelG0061) reported

    @AllBiteNoBark88 Don't worry the telstra network will probably collapse under the strain ?

  • MaxFerro10
    ThePokeGeek2004🇦🇺 (Politics Are Stupid) (@MaxFerro10) reported

    @LuminanceXS @clanceeinfinity This is a better move sadly cause of all bullshit you'll have to do get NFC payments and banking working you'll need to do Play Intergity is such a stupid idea because of corporation's don't want to spend money on newer servers with better security telstra I'm looking at you