Telstra service status: outage reports and connection issues
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Full Outage Map
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours
The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Phone (55%)
- Internet (28%)
- Total Blackout (8%)
- Wi-fi (5%)
- E-mail (4%)
- TV (1%)
Live Outage Map
The most recent Telstra outage reports came from the following cities: Melbourne, Brisbane, Sydney, Adelaide, Canberra, Maleny, Perth, Nowra, Bunbury, Gold Coast, Wasleys, Townsville, Geelong, Arumpo, and Gympie.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Wi-fi | 10 hours ago |
|
Brisbane
|
Phone | 17 hours ago |
|
Sydney
|
Internet | 17 hours ago |
|
Adelaide
|
Phone | 21 hours ago |
|
Melbourne
|
Internet | 2 days ago |
|
Brisbane
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michele Scheffler (@MicheleScheffl1) reported@JohnOSullivan36 @MichaelWestBiz @MichaelPascoe01 I was hacked this week by a Telstra scam. Thankfully my Bank locked my Acs but I have used the entire week changing drivers licence, Medicare ,etc. 2 x200 k trips to Phone Dr for cleaning. I knew I should hang up but they had every base covered. It has knocked my confidence.
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Jilly (@MssJilly) reported@SistaRuthDOPD They use the Telstra platform. Never heard of it doing that, but calls are answered based on the key words you use when it asks you what you’re calling about. Also offers ‘place in queue’, calling you back when your phone no reaches #1 in the queue, which is really worth doing.
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Kai (@kai_h) reported@no1historychick Telstra are never going to move you to a new plan unless you ask, especially when the newer plans are cheaper and have more data.
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Rohanc (@rohancct) reportedForget the Telstra outage, there should be a senate investigation into AFL Tables being down for hours.
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Ben 🇺🇦🇦🇺🚴 (@thecattery) reported@22thinkinggirl Gabby Gabby Who was in a massive WhatsApp exchange with Anthony Carbines who I was sitting near at the footy ~2 months ago, I thought wtf is this about. Was the week of the Telstra V/Line outage.
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Noah Fence (@birchipboy) reported@CKMonty Telstra Ford….. never realised they had merged! Haha
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Aisha (@oops_aisha) reported@AshConnell @marka_eth That would be some kind of technical error unfortunately. You’re supposed to get thru to a Telstra operator first who asks you fire, amb, or police and then they transfer and stay on the line till u make contact w the appropriate emergency call taker
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Rusty Broo (@rustybroo) reported@SirMickW And how is it possible that @Telstra Brady gets $6.7 MILLION DOLLARS a year for buggering up the phones? #Telstra #Fail
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Ghost Editor (@GofGovernance) reported@teyc @BenCarrollMP By the way, I lived in Canberra back when Telstra was fat, comfortable and painfully slow to adapt. While the rest of the world was investing in ADSL, cable, fibre and other technologies to keep pace with the rapidly evolving internet, Telstra seemed remarkably content with the old model and the outrageous margins it could extract from telephone calls. Eventually, the writing was on the wall and technology forced the issue. Had Telstra remained a complacent, publicly managed monopoly, there’s every chance we’d still be listening to the soothing tones of a dial-up modem while waiting for a webpage to load. You have a lot to learn... son!
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outsider (@outsider2040) reported@Urquie_Coffs @TonyShepherd4 Of course he left a measly surplus after selling off Qantas Telstra airports and many other government assets. Can be done once but never again so it pumped his numbers up big time. Other than that he pulled in some small tax receipts from massive mining boom.
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Deeeezy (@Deeeeeezzy) reportedI wouldn’t invest in Telstra. - $300M in growth just from increasing their mobile pricing on Post-Paid and Pre-Paid. - 11% pay rise for the CEO. - Loss of 30K mobile customers. Essentially they are lifting consumer pricing as a way to offset poor growth. Way too pricy.
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steve hearne (@stevehearne7) reported@DHughesy Howard and Costello sold telstra and our gold reserves at rock bottom prices, that is how they started the future fund, you brainless **** ****.
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Humanitarianella (@BecauseImElle) reportedGo digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.
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Liza 🥓 🇦🇺 (@RobynLiza) reported@RoadknightThe When i ring anyone for help these days like telstra etc if they ask if im indigenous i say yes. I always get through quick, this is all a scam and she is less than 3% indigenous which means she is who she hates colonial
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Spiro Arkoudis (@SpiroArkoudis) reported@_maxantonov I used my Pixel to tether my 5G internet to my Mac and that finally loaded up LinkedIn on my browser but it's still flakey...I'm reading Azure Telstra issues in the mix
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anthony, underclass prole cat, edwards (@anthony45052793) reported@MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.
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antqld (@antqldbwog) reported@EVERALDATLARGE He sold everything off Commonwealth’s property portfolio, Commonwealth Bank, Telstra, 167 tonnes of gold at 7% of what it’s worth today and failed to pay the public service superannuation leaving behind a $96 billion liability.
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me (@Worthbeing) reportedTelstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!
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🐏 (@princefishey) reported@aphexnaim CLASSIC VLINE last time i went to the city it was when the telstra outage messed all the trains up
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Misinformation Fact Checker. (@MisinfoFact) reported@MChandlerMather Telstra having a monopoly over telecommunications made the service more expensive.
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Johnny (@JohnnyLydon) reportedIt’s $250k for 27 years as an mp including 7 years as deputy premier and premier less than half the increase of the Telstra CEO’s $6m annual pay packet. You and the idiot Murphy should just get stuffed.
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Ronnie Chapman (@ronnnie_12trans) reported@SWatMR11 @GusLefty Rex was dropped by Qantas and that idiot Joyce was an instigator . 48% of telstra sold off by Howard ,Hockey responsible for the demise of Ford, GMH and Toyota pulling out of Australia.
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Humanitarianella (@BecauseImElle) reported@myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.
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Bobby (@roberts_pa97578) reported@w0tn0t2201 @Telstra I’m the same as you. I’ve never used Telstra and I wouldn’t even use them if they were given away free carrier pigeons.
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Just following up!! (@jonooee) reported@Telstra I’m 5 minutes from Parliament House in Canberra and I don’t have the signal strength on my phone to stream the live Liverpool game from the UK. You lot are a ******* scam. Waste of money. National carrier my fat *** #telstra #rubbish #scam
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ろーら 🪷 (@rollablazer) reportedTelstra, your 5G modems do not tell the truth. Your service is down and the modem is green. @Telstra
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Pode vir (@thiagoTF) reported@australian lol imagine trusting telstra with actual AI. signal probably failed to aggregate before they even hit the damn button
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Di Downunder (@DFactualists) reportedF'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!
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Romire 🇦🇺 (@RomireTV) reported@AshConnell Well Telstra and Optus both had system network failures, and they cant even take responsibility for it
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DemocracyIsDead (@STIIBTWTCFMYCGA) reported@TopherField One of our clients had an existing telstra router just wanted an NBN connection. 2 weeks. $110 per month. I got her to contact starlink. 5 days later delivered and installed. $75 per month. Get your act together telstra. Can't be so slow anymore. There are choices.