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Telstra service status: outage reports and connection issues

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 55% Phone (55%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Adelaide, Melbourne, Perth, Sydney, Hobart, Brisbane, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.

CityProblem TypeReport Time
Adelaide Phone 4 hours ago
Melbourne Wi-fi 8 hours ago
Melbourne Internet 9 hours ago
Melbourne Phone 10 hours ago
Perth Internet 12 hours ago
Perth Wi-fi 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @NewsTongueX Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @SkyNewsAust Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • PHILIPDOWLING4
    Casus Belli 🇦🇺🇦🇺 (@PHILIPDOWLING4) reported

    How many other single points of failure does the Telstra network have ? How long since Telstra

  • thetincansaint
    Thetincansaint (@thetincansaint) reported

    @AFL @CalTwomey @Telstra Love it how port get dougie when he was never part of their academy but they saints don’t get gus

  • centreozzy
    Chaz Michael Michaels (@centreozzy) reported

    @Batman2242 I remember before Telstra (telecom) at the time was privatised, phone calls and line rental was expensive. Since the phone network was opened up and privatised phone deals are way cheaper

  • shantibeach888
    Shanti Beach (@shantibeach888) reported

    @Starlink I have to get out of a telstra contract that is not what they told me coverage is crap at times

  • mitri_drake
    Drake | Strategy (@mitri_drake) reported

    @r3tarddownunder @MehreenFaruqi Do not listen to this idiot. Privatisation has not failed. Privatisation reduced bloated government inefficiency and is the reason why ASIC, Telstra and many other organisations have streamlined their bloated costs. If you want to blame someone for Telstra’s issues, blame the exponential growth in Australia’s population. This has driven demand for services far beyond current supply. Infrastructure upgrades require resources — time, money and a capable workforce — to meet the new demand curve. Infrastructure does not magically appear just because something is suddenly managed by a corporation instead of the government.

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @OhappySt Oh I forgot about that. Telstra is still driving me bonkers in my area. Again when I had a deadline to meet the service went out. Eventually I'm going to have to get Starlink.

  • Madasahater65
    Madasahater (@Madasahater65) reported

    @ShelldoHanson @Telstra I have to login to all my tv's etc everyday. 5G 🤔

  • Slav636
    Svyatoslav Pidgorny 🇺🇦🇦🇺 (@Slav636) reported

    @rpotter_9 Telstra time server downed part of Telstra network, but I can’t readily think of anything that will down all three. Except maybe the GPS.

  • Brettski_aus
    Brettme (@Brettski_aus) reported

    @KutthroatSosa @nemagovau Pretty sure the old one only used Telstra network (as it was a licenced Telstra product). Maybe this one broadcasts on all, which would solve a lot of the distribution issue. And in an emergency, a few minutes can mean a lot.

  • ladybugfunk
    Ladybugfunk (@ladybugfunk) reported

    So the government can spam all our phones but they can’t stop the curry muncher scammers from calling us under the pretence of - solar panels, batteries, Telstra tech support, ANZ Bank security executive - lol that last one was hilarious. given I knew head of security of a large corporation and nobody in head office would be calling customers. Ever. **** you very much Albo!

  • davefreersf
    'Dave Freer (@davefreersf) reported

    @RoadknightThe I got it. Telstra - **** service all week - but worked for this.

  • CalamityKittyAU
    😻CalamityKitty ✝️ (@CalamityKittyAU) reported

    @grok Telstra. Phone on. Connected to network. Not in plane mode. Not out of range. In range. Receiving and making all calls and texts. No blocks. Everything normal. Did. Not. Receive.

  • M333111x2
    Nagasaki Catholic Jedi (@M333111x2) reported

    @Matt_Camenzuli I report to you sleeping in my car using a Telstra pay phone free Internet hotspot. **** is far far far more dire than most wish to wake up to. I see it every night when others are comfy in bed in a home. Far more people are living tough than anyone realises — they ‘come out’ once people ‘go in’ — because otherwise they get told to move on. And they’re gone in the am before people know. SEVERE HARD TIMES are here.

  • AusDeFi24
    Collin Beath (@AusDeFi24) reported

    @teslaownersSV No good calling 000 if the telstra and other networks are down anyway

  • joshatticus
    Josh (@joshatticus) reported

    @immyonboard It was a complete failure. It is not in a good enough state to be released. Requiring iOS 26.4 or later is absolutely not acceptable. The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    Since the @Telstra outage, the mobile coverage of the Telstra network has dropped significantly & also slowed significantly.

  • EthNick_
    Milan (@EthNick_) reported

    @TelstraEnt Your phone support is utterly atrocious. @Telstra Will you improve on them & provide assistance???

  • Pragmaticaust
    Pragmatic Australian (@Pragmaticaust) reported

    @samstrades Today 19/7/26 - trying to get info from Telstra on how to lodge a complaint/compensation about the outage, Telstra are saying to customers that the cause was “unforeseen” …… they can’t help themselves #telstra #youhaveonejob #sackthelot

  • Gizmologist_
    Gizmo (@Gizmologist_) reported

    @folaoftech @Telstra How a single NTP rack server brings down an entire network.

  • teslaownersSV
    Tesla Owners Silicon Valley (@teslaownersSV) reported

    NEWS: Telstra says Starlink could help save lives in Australia's remote regions. 🇦🇺 • Telstra CEO Vicki Brady says Starlink can help people stranded outside mobile coverage contact emergency services. • Telstra has partnered with SpaceX to bring Starlink Direct-to-Cell satellite messaging to Australia. • Eligible customers can send satellite text messages to friends or family when no terrestrial mobile signal is available. • The service is designed to provide a critical communication option in remote and isolated areas. Starlink Direct-to-Cell is bringing emergency connectivity to places where traditional mobile networks can't reach.

  • MarkA5859
    Mark A (@MarkA5859) reported

    I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

  • robyntan
    Robyn Tan (@robyntan) reported

    Was it an old $30,000 server or old GPS receiver? One or the other. #telstra outage error

  • SassyCassAus
    Sassy Cass (@SassyCassAus) reported

    @JakeBeer11 @OhappySt My telstra worked for this the first time outside of the small space it actually gets service here. Did it deliberately, and now I want to know what the actual **** Telstra ....

  • Heliophilus
    Heliophilus (@Heliophilus) reported

    @Starlink @Telstra Shame it's through Telstra and not purely Starlink. Speaking as an Aussie who's regional and driving 15 minutes any direction from my town has the service drop out, I love my Starlink. People in my town love Starlink. I hate Telstra. Cost a fortune and offer very little back.

  • VoteLewko
    Daniel (@VoteLewko) reported

    My predictions for the nationwide Ausalert test today at 2PM AEST. 1) Drivers whose mobile phone goes berzerk cop a $423 fine and 5 demerit points. 2) School teachers bust students who've been handing in a burner phone every morning before school. 3) Matinee session of The Odyssey interrupted causing mass rush to the toilets. 4) Spies, TV and Radio broadcasters learn the difference between mute and off when their career detonates faster than a Hezbollah pager. 5) Telstra network engineers clench hard.

  • john_mcwhinney
    John McWhinney (@john_mcwhinney) reported

    The Recent Telstra outage has proven Cash has its place when everything goes to **** !

  • polycon45
    Polycon45 (@polycon45) reported

    My telstra data has been running like **** lately...slow, can't access and drop outs!

  • noreasonspec
    the what an election chocobo (@noreasonspec) reported

    Ever since the outage Telstra has been honestly dog **** What the fk are they doing