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Telstra

Telstra service status: outage reports and connection issues

Why is my Telstra service not working?

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Full Outage Map

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours

The graph below depicts the number of Telstra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 55% Phone (55%)
  • 28% Internet (28%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 0% TV (0%)

Live Outage Map

The most recent Telstra outage reports came from the following cities: Hobart, Sydney, Brisbane, Perth, Adelaide, Melbourne, Mangalore, Newcastle, Joondalup, Arumpo, Cook, Tullah, Dubbo, Wollongong, and Bathurst.

CityProblem TypeReport Time
Hobart Wi-fi 3 hours ago
Sydney Internet 1 day ago
Brisbane Phone 1 day ago
Perth E-mail 2 days ago
Perth Internet 2 days ago
Sydney Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HoolyMcg
    I fix ****. its what i do ! (@HoolyMcg) reported

    @BrowntownBrew @Batman2242 We gave up on Telstra years ago Were one of the first in our area to take up starlink. It’s now quite slow because everyone else has done the same

  • BilsonhBilson
    Heather Bilson. (@BilsonhBilson) reported

    @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧡

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @OhappySt Mine didn't go off. It was a great time to do it when Telstra is having issues over the next few days. They had sent me a message about that.

  • Slav636
    Svyatoslav Pidgorny πŸ‡ΊπŸ‡¦πŸ‡¦πŸ‡Ί (@Slav636) reported

    @rpotter_9 Telstra time server downed part of Telstra network, but I can’t readily think of anything that will down all three. Except maybe the GPS.

  • DissentingS
    DissentingSkeptic (@DissentingS) reported

    @naomibrockwell We were shown how the NSA have packet capture devices on all fibre network pipe routers. Telstra use one also to mass scoop traffic. For later decryption with Quantum computers they already have. Mobile is remotely hackable by design ! CIA tech for subliminal mind control.

  • EthNick_
    Milan (@EthNick_) reported

    @TelstraEnt Your phone support is utterly atrocious. @Telstra Will you improve on them & provide assistance???

  • MbPerrin
    Matthew Perrin (@MbPerrin) reported

    @teslaownersSV @grok will this include Aldi which piggybacks the Telstra network?

  • Th3_only_Blubbu
    Blubbu (@Th3_only_Blubbu) reported

    My bad @Telstra for being late

  • centreozzy
    Chaz Michael Michaels (@centreozzy) reported

    @Batman2242 I remember before Telstra (telecom) at the time was privatised, phone calls and line rental was expensive. Since the phone network was opened up and privatised phone deals are way cheaper

  • mikeoniron
    Mike Lifts (@mikeoniron) reported

    @Telstra offered to upgrade my Internet. Apparently 5x the speed. Same cost. Same plan. Sounded like a good deal so I said yes. After about 5 pointless and painful discussions I shut down the process. I’m going to @Starlink with my 5G phones service for back up. They make it easy.

  • squirtlesma
    AlloAllo (@squirtlesma) reported

    @telstra ripping people off again & again How can you justify taking $280 repeatedly processing payments in $10+$20 lots for a PREPAID service & then not crediting the account 1x $20 was processed 4x & a pop up said it failed Now service suspended bill not paid IT'S PREPAID 🀬

  • Madasahater65
    Madasahater (@Madasahater65) reported

    @ShelldoHanson @Telstra I have to login to all my tv's etc everyday. 5G πŸ€”

  • robertveneziano
    πŸ¦‹ robertveneziano.bsky.social (@robertveneziano) reported

    @Telstra What about RCS support on iOS?

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service

  • WazzaGc
    wazza_gc (@WazzaGc) reported

    @Telstra been trying to pay a bill for the last *TWO* hours. Can't sign in. Mobile app: "we can't display your account, try later". Deleted and reinstalled app, no change. Windows 11: "something went wrong". This is ridiculous.

  • Kevin_NBL
    Kevin Trudeau πŸ€ (@Kevin_NBL) reported

    @Telstra No, I don’t have the app. My Telstra service is via JB Hifi Mobile, so I don’t know if that makes a difference? Can I access it? But this email came directly from Telstra.

  • Itsahoax123
    It's A Hoax πŸ‡¦πŸ‡Ί (@Itsahoax123) reported

    @KataKez Telstra can already spam everyone connected to cell tower without this ****. Think about the times when you have travelled somewhere and you get that text saying something like they are β€œdoing work on this network over the next 5 days”

  • Ross1873493
    Ross (@Ross1873493) reported

    @Terri_1987a @SupportPauline Agreed. 12. Eastern seaboard states. 3 x 4 APR 1400's. Problem is raising private capital, so...Commonwealth finances them; Koreans manage the build because they know WTF they are doing. Then IPO it, float it like um...Telstra. But market cap @ 35%. No more cartel bullshit.

  • KiduDj
    Dj Kidu (@KiduDj) reported

    @Ryandally08 Wrong, taking leaves while in office is what they raised issue when Telstra CEO who earned leave was away. Hypocrisy by Queen. Also read that after queen ,Princess will lead the nation?

  • Worthbeing
    me (@Worthbeing) reported

    My reception on my Nighthawk is disgraceful on the Sth Durras South Coast of NSW, continually dropping out, I am on Telstra and have and are paying substantial costs for this service @Telstra @telstra.

  • jaxsunsurf
    Jacqui πŸ‡¦πŸ‡ΊπŸŒ΄πŸŒΊπŸŒ΄πŸŒΈ (@jaxsunsurf) reported

    @Gizmologist_ Never used Telstra never will

  • soloutionz
    Soloutionz (@soloutionz) reported

    @QBCCIntegrity Will it work when some foreign hackers take down Telstra lol

  • DissentingS
    DissentingSkeptic (@DissentingS) reported

    We were shown how the NSA have packet capture devices on all fibre network pipe routers. Telstra use one also to mass scoop traffic. For later decryption with Quantum computers they already have. Mobile is remotely hackable by design ! CIA tech for subliminal mind control.

  • GazPGaz1
    Gaz P (Gaz) (@GazPGaz1) reported

    @RoadknightThe Nope ...Aldi mobile which is telstra Another Liebor fail it seems.

  • Watchingbrief21
    LJR (@Watchingbrief21) reported

    @Telstra @AnikaWells When customers have issues/questions requiring clarification regarding their Telstra plans (formerly owned by Aust Govt!) why are we still being sent to international call centres???

  • Worthbeing
    me (@Worthbeing) reported

    @Telstra Nil know outage except when I came back from FNQ the TV was dead, the issue I find is when the neighbouring Resort run by the NRMA have their guests the break down becomes worse, appearing to show the lack of band width,

  • joncodua
    Jonco Dua (@joncodua) reported

    @JimThom90458694 Another Telstra Outage and then Cash is the only option

  • WilliamOneHawk
    William Hawk (@WilliamOneHawk) reported

    @montrosegraham @News24Aust South Australian police confirmed there is nothing to suggest a regional South Australian woman's death was caused by the recent Telstra outage or any failure to connect to Triple Zero.

  • SardineTruther
    π›πšπ›πš'𝐬 𝐬𝐩𝐞𝐜𝐒𝐚π₯ 𝐛𝐨𝐲 (@SardineTruther) reported

    I have some great stories regarding this while working for Telstra/Belong many years ago regarding the establishment of Telstra's 'Centre of Excellence' i.e. The Cut Salaries By 94% Factory. It destroyed 90% of non-binary customer service jobs based in Melbourne, plunging the Adventure Time fan-community of the city in to technical recession. It was a tale for the ages that I once posted and shortly after had to remove due to it's potentially defamatory nature. I'll post it again one day, but you'd have to DM me and swear to secrecy otherwise.

  • PeterLeversha
    Peter Leversha (@PeterLeversha) reported

    @merchant_s35416 @Bender_Aus Privatising telecom was the right thing to do. And selling off Telstra was an even better idea. Both were drains in the economy. Trying to get telecom to fix anything used to be a pain in the butt. Look at NBN, over priced garbage. There's nothing wrong with a user pays system. Why should people in Horsham pay for a road they don't use in Melbourne?