Telstra Outage Report in Darwin, Northern Territory

@Telstra Hi Jo. John at Telstra mobile told me this is not true. Said I need to change my plan and pay $33 more to actually make the $5 add on for my watch. So again, back to my original point. So much for "premium" service. Ah well.

@SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it

@Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage

It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews

@Telstra can’t make calls in Darwin. What’s the outage?

@AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra

I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice

Ive switched from Telstra to Optus...hopefully no issues

@Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.

@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.

@Telstra And yes. I did look there. It said no outage.

@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.

@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.

Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..

Seriously @Telstra your customer service would be laughable if I wasn’t so angry and frustrated with actually speaking to you. I just want a working phone which I pay you for 😡🤬

Are there fads with scam calls? Last 3 weeks have been Chinese speaking stuff and/or Amazon. Texting **** as well. We're now into Telstra internet - don't have Telstra. Seriously have had enough. Somebody fix it 😡 #auspol @AlboMP

Disappointed with @Telstra customer service. Told to make an appointment to buy a phone despite it being in stock. Another store couldn't serve me until the next day. Went to @Optus and though they didn't have stock, they were more than willing to help. Ended up buying on @Amazon

So I once again have no internet. @Telstra tell me to give them the billing account before they can help. How do I do that if I have no internet and the is not connect to my phone Some excellent logic here Telstra

I cannot believe how broken the process of getting connected to the nbn is. Or maybe I shouldn't be surprised. It's like @Telstra and @NBN_Australia don't need customers. Really.

Supposed to go into the office today, slept in but I've still got this cough kinda,so I'm like okay I might go in another day then boom, Telstra outage. Going to the office anyway but my anxiety levels are through the roof.

Hi @Telstra I have, for years now, attempted to have you send me phone bills electronically. I've filled in forms. Rang numbers, raised jobs. Yet paper bills continue. It's a bit much to bill me an extra $2 per month because your admin systems are broken. So, ombudsman next.

Looking back How I got into Big bang theory was weird. I working at Telstra jn SMF before and my very first ever call as a CC was an old woman and it took me time to get her issue down and resolve it (lol first timer). She kept going on and on about BBT of how good it was and

Given everything that is currently going on with customers cutting back on spending, is @Telstra really going to say no to me signing for a further 12 months to Foxtel bc they won't give a loyal customer the $99 platinum package offer??

Forced to have @Telstra, which means I'm stuck with 100Mbps down until upgrades. internet dies today, forced into 4G backup...check Telstra website for any issues with net and this is all I get; Reason: Unplanned service interruption Estimated restoration: 7:00 pm | 29 March.