Telstra

Telstra Outage Report in Darwin, Northern Territory

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Darwin, Northern Territory

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Darwin, Northern Territory 05/19/2025 19:55

May 19: Problems at Telstra

Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (21%)

    E-mail (21%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Darwin, Northern Territory

Latest outage, problems and issue reports in Darwin and nearby locations:

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra And yes. I did look there. It said no outage.

  • Farrukhlak Farrukh Lakhani (@Farrukhlak) reported from Darwin, Northern Territory

    I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.

  • Farrukhlak Farrukh Lakhani (@Farrukhlak) reported from Darwin, Northern Territory

    @AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra

  • nathan_warner Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported from Darwin, Northern Territory

    Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..

  • A2Bourne Andrew Bourne (@A2Bourne) reported from Darwin, Northern Territory

    @Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.

  • fitfrequency Patrick Stephensen (@fitfrequency) reported from Darwin, Northern Territory

    @Telstra can’t make calls in Darwin. What’s the outage?

  • delan82 Delan Adikari (@delan82) reported from Darwin, Northern Territory

    Ive switched from Telstra to Optus...hopefully no issues

  • RubyTombstone Ruby Tombstone (@RubyTombstone) reported from Darwin, Northern Territory

    @Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported

    @gmtaylor @Telstra It is looking like this will be necessary. My poor hubby is trying to work from home in this chaos and his stress levels have skyrocketed proportionate to the number of times the internet drops out each day. It all came to a head on Thursday in an important Teams meeting.

  • ElmerOlson Elmer Olson (@ElmerOlson) reported

    @Telstra Are you sinking as a company, because you treat us with complete indifference? You act as though your customers are the problem.

  • PrometheusAM Prometheus (@PrometheusAM) reported

    Hey @TPG_Telecom are you keen for a new business mobile customer? @Telstra sucks.

  • nostuforyou Stuart (@nostuforyou) reported

    @Telstra I'm having troubles activating my new service and your IVR keeps telling me to go self service myself and hangs up. Please help.

  • josh_croker Josh Croker (@josh_croker) reported

    @telstra Please sort your **** out. I have no HFC connection and I'm being ping-pong'd between your Sales team and NBN team and going nowhere in a hurry... 🤬

  • AngloExile Auslander (@AngloExile) reported

    @Telstra You might have 5G, but you have zero customer service. Your customers are leaving you in droves. If I were a pensioner with Telstra shares I'd be deeply concerned.

  • PrometheusAM Prometheus (@PrometheusAM) reported

    @Telstra I just checked the complaint, you had until 5pm on November 19th to resolve this. I should let them know you have failed.

  • whatarettiwt whatarettiwt (@whatarettiwt) reported

    @Telstra Take your 10 GB that i never asked for back, give me my 5 bucks back every month and that can be telstra’s gift to me .

  • julianobersano Juliano Bersano (@julianobersano) reported

    @Telstra So is Twitter your best platform to solve an issue nowadays? Your automated phone support hangs up on me, no Live Chat. WTF? You're overbilling me $606 and hoping your APP will solve that? You haven't sent me anything to return my phone and self-service should help?

  • matthewwall89 Matt Wall (@matthewwall89) reported

    @Telstra I'm trying to recharge my pre-paid service but keep getting a "something went wrong" message. Tried both app and website. I need to recharge by the end of the night or I'll lose my banked data.