Telstra Outage Report in Darwin, Northern Territory
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Darwin, Northern Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Darwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (29%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Darwin, Northern Territory
Latest outage, problems and issue reports in Darwin and nearby locations:
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Gavin McDougall | 麥格文
(@getgavin) reported
from
Darwin, Northern Territory
@Telstra Hi Jo. John at Telstra mobile told me this is not true. Said I need to change my plan and pay $33 more to actually make the $5 add on for my watch. So again, back to my original point. So much for "premium" service. Ah well.
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James O'Brien 🏳️🌈
(@jcjobau) reported
from
Darwin, Northern Territory
@SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
@Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews
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Patrick Stephensen
(@fitfrequency) reported
from
Darwin, Northern Territory
@Telstra can’t make calls in Darwin. What’s the outage?
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
@AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice
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Delan Adikari
(@delan82) reported
from
Darwin, Northern Territory
Ive switched from Telstra to Optus...hopefully no issues
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra And yes. I did look there. It said no outage.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.
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Andrew Bourne
(@A2Bourne) reported
from
Darwin, Northern Territory
@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.
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Nathan Warner 🇨🇦🇦🇺🚑🚒
(@nathan_warner) reported
from
Darwin, Northern Territory
Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pattern Rotator
(@borisyeltzin) reported
Nope. Grok told me so. And in the worst case scenario traffic can be redirected from satellite to satellite to a ground based receiver outside of Australia. Does Starlink’s Traffic Use the NBN? Starlink, operated by SpaceX, provides satellite-based internet via a constellation of low-Earth orbit (LEO) satellites, delivering connectivity directly to user terminals (e.g., dishes) without relying on terrestrial broadband networks like the NBN for the core data transmission. Here’s the analysis: Technical Independence: Starlink’s service bypasses traditional ground-based infrastructure for the bulk of its data delivery. It uses its own network of satellites and ground stations (e.g., the Boorowa, NSW station) to connect users, meaning its traffic doesn’t route through NBN’s fiber, copper, or satellite (Sky Muster) networks. This is a key selling point—rural Australians like Grant Vowles in Tasmania switched from NBN to Starlink for speeds up to 200 Mbps, far exceeding Sky Muster’s 25-100 Mbps, precisely because it operates independently. Integration with Local Providers: However, partnerships like Telstra’s resale of Starlink services introduce nuances. Telstra Satellite Internet, powered by Starlink, includes a Smart Modem with a Wi-Fi home phone line, suggesting some integration with local networks for ancillary services (e.g., voice over Wi-Fi). Yet, the primary internet traffic—data downloads and uploads—still relies on Starlink’s satellite link, not NBN infrastructure. The requirement for a Starlink Ethernet Adaptor to connect to Telstra’s modem further indicates a separate data path, not a handover to NBN. Critical View: The establishment narrative often frames Starlink as a direct competitor “bleeding” NBN customers (e.g., 200,000 users by 2025), implying a clean break. But the lack of transparency about backhaul (e.g., how ground stations connect to global internet) leaves room for doubt—some data might indirectly touch NBN or other Australian networks at peering points. Still, no evidence suggests Starlink’s core traffic depends on NBN, making the answer largely no.
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X Stock Investing💲 🇦🇺
(@jk_stock) reported
2 growth opportunities for $TLS. 5G fixed wireless is increasingly being positioned as a substitute for home NBN connections. Telstra’s intercity fibre network - linking data centres across Australia - presents a source of additional upside not yet reflected in earnings forecasts
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Thinker2
(@Thinker2nd) reported
@Lisa9Sophia People forget the GFC were taxpayers bailed out private corporations, taxpayers built the nbn then give it to Telstra to sell back to us, taxpayers built the energy network which was given to private businesses that have sold back to us & run down all these gifts 4 us to rebuild
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Cyclops Trader
(@Cyclops_Trader) reported
What's a bigger rock job: 1. Being an ASX #Uranium Investor? 2. Being an ASX #Lithium investor? 3. Being a Telstra NBN Customer? @Telstra
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Sarah Haar
(@Sarah_Haar_) reported
@troberge_au I think we got ripped off. Now there’s Ticketmaster and ticketek and huge massive cover charges on any shows. All these stupid Telstra pre sales and tickets for foxtel subscribers and hoops that just make no sense at all.
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The New World Order Sucks!
(@CentreLeft21) reported
I reckon telco help chat take ignoramus lessons. They don't comprehend what is conveyed. Cherry- pick what they want. It's like communicating with a merry-go-round leading back to no resolution & that's when one interacts with a human! 😡 #HelpDeskFailure #BoostMobile #Telstra
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JoeCan64
(@JoeCan64) reported
@Starlink Starlink helped us out enormously, we had no fast internet, Telstra in Australia wouldn't help, we are in a regional town where residents get the NBN but commercial district don't. We connect over 20 devices and 60 staff, can't do that without Starlink.
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Mike Kennedy
(@MikeKennedy1906) reported
@Telstra @nbn @NBN_Australia NBN emailed to say Telstra equipment so need to report to them. TIO can’t help - says it is a local council issue as pillar is on footpath. Half hour on hold to Telstra who says someone will respond in 3 to 5 days. Regretting I ever bothered. #auspol
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Mike Kennedy
(@MikeKennedy1906) reported
But @Telstra said that if there was further vandalism on the w/end (v. likely given location) and a Telstra customer called about no phone service on Monday, it would be “within policy” for Telstra to pass info on to @NBN. 😜😜
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Eric
(@bananman1234) reported
@paunola_michael @Indy24121 I’ve got my nbn with Telstra and never had an issue with speed