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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Aug 7, 11:58 AM GMT+10.
  • 50% Internet (50%)
  • 38% Phone (38%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2015 , 2176 , 2031 , 2148 , 2075 and 2114 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Total Blackout 2 days ago
Sydney Phone 4 days ago
Sydney Internet 6 days ago
Sydney Phone 7 days ago
Sydney Internet 7 days ago
Sydney Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • yankysuper
    Yanky Super (@yankysuper) reported from Sydney, New South Wales

    Why are all landlines down in Sydney @Telstra @Telstra_news

  • BJssoR
    Ben Ross (@BJssoR) reported from Sydney, New South Wales

    Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

  • p_terg
    ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported from Sydney, New South Wales

    Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

  • hotndelicious
    Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported from Sydney, New South Wales

    as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?

  • croydoncathy
    Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales

    @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

  • CorruptNSW
    Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South Wales

    How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol

  • mnsbutt
    Nafees Butt (@mnsbutt) reported from Sydney, New South Wales

    @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

  • MarkTossell
    Mark Tossell (@MarkTossell) reported from Sydney, New South Wales

    @Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

  • bldfvr
    Keira (@bldfvr) reported from Sydney, New South Wales

    Ordered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.

  • midii
    Ken Moore (@midii) reported from Sydney, New South Wales

    @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

  • bwrigley
    BDubAus (@bwrigley) reported from Sydney, New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • BradleyWDeacon
    Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.

  • FionnaYvette
    Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TimothyJ_23
    Tim (@TimothyJ_23) reported

    @Telstra Nope just complete loss of 5G. I guess the venue is in East Perth so it's probably that. Any ETA on fix? Seems sporadic

  • MbPerrin
    Matthew Perrin (@MbPerrin) reported

    @teslaownersSV @grok will this include Aldi which piggybacks the Telstra network?

  • Baradine1566
    C’hristo (@Baradine1566) reported

    @JT3228440527570 Can we organise another Optus outage please, Telstra don't be shy you can join too.

  • joshatticus
    Josh (@joshatticus) reported

    @immyonboard It was a complete failure. It is not in a good enough state to be released. Requiring iOS 26.4 or later is absolutely not acceptable. The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

  • GazPGaz1
    Gaz P (Gaz) (@GazPGaz1) reported

    @RoadknightThe Nope ...Aldi mobile which is telstra Another Liebor fail it seems.

  • muzzamite
    Muzzamite (@muzzamite) reported

    @burkylie12 But when Telstra goes down, there is nothing! Suss from this criminal enterprise, ALP

  • payneerynn
    Eryn (@payneerynn) reported

    @optus_help They have my number and details but the connectivity issues are ongoing and horrendous right now. Connected for short periods and not atleast 20 drop outs today alone. It's annoying. I dont want compensation AGAIN i just want the service I'm paying for. I think that's fair. It’s annoying we were without service for 7 days of total blackout to upgrade the tower and a month or so later massive issues. It's not good enough. Having said that annoyed as i am i will still remain a loyal customer because overall i have found you are by far better than Telstra!

  • AusDeFi24
    Collin Beath (@AusDeFi24) reported

    @teslaownersSV No good calling 000 if the telstra and other networks are down anyway

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    @Telstra No it can’t when there is no wifi network.

  • SassyCassAus
    Sassy Cass (@SassyCassAus) reported

    @JakeBeer11 @OhappySt My telstra worked for this the first time outside of the small space it actually gets service here. Did it deliberately, and now I want to know what the actual **** Telstra ....