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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Sep 3, 10:35 AM GMT+10.
  • 53% Internet (53%)
  • 18% E-mail (18%)
  • 18% Phone (18%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2137 , 2066 , 2205 , 2154 , 2067 , 2155 and 2200 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 10 hours ago
Sydney Internet 6 days ago
Sydney Phone 6 days ago
Sydney E-mail 9 days ago
Sydney Internet 9 days ago
Sydney Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • simply_mel01
    Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, New South Wales

    @ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.

  • ColinJPettitt
    𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, New South Wales

    @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

  • shanon_p
    Shan (@shanon_p) reported from Sydney, New South Wales

    @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

  • FlyOpineMonkey
    Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • BJssoR
    Ben Ross (@BJssoR) reported from Sydney, New South Wales

    Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

  • hotndelicious
    Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported from Sydney, New South Wales

    as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • MrLloydicus
    Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales

    @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

  • p_terg
    ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported from Sydney, New South Wales

    Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

  • Rickmindgone
    RickMindgone. (@Rickmindgone) reported from Sydney, New South Wales

    Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

  • cbiggins
    Christian 💉💉💉 (@cbiggins) reported from Sydney, New South Wales

    2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!

  • MarkTossell
    Mark Tossell (@MarkTossell) reported from Sydney, New South Wales

    @Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

  • scibidoo
    Jamie (@scibidoo) reported from Sydney, New South Wales

    @phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!

  • mrsdenneysmith
    Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales

    One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

  • p_terg
    ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑‍🚀🤳™️ (@p_terg) reported from Sydney, New South Wales

    @hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..

  • 3bsBruce
    Richard (@3bsBruce) reported from Sydney, New South Wales

    Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    I was going to post a picture here of the CHEQUE @Telstra sent me for an overpayment of $25.16 🙄 , you know, for people who’ve never seen one before, but realised to blank out all the info was too much work.

  • mrsdenneysmith
    Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales

    @sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ross_vallance
    Ross Vallance (@ross_vallance) reported

    @blu_boys @Optus If you bank with commonwealth they have a deal with more. It uses the Telstra network, usually 25% off with an already well priced plan.

  • NathanOrgan
    Nathan ***** (@NathanOrgan) reported

    @grok @RositaDaz48 Telstra lmfao!! Charter Hall? lol Langdon capital? Are these people able to understand public service and the true value of work? I doubt it.

  • leshyne
    Les H 🇦🇺 🏌🏻‍♂️ (@leshyne) reported

    Telstra notified local residents on the 18th that there will be a six day disruption to service from the 17th! Good one @Telstra No 4G or internet during the day for six days. SOS only.

  • ACCAN_AU
    ACCAN (@ACCAN_AU) reported

    That's a wrap on @Techingov_AU in Canberra. Two consumer takeaways: new tech must work for everyone, not just the average user and trust in government services must be informed by consumers and measurable, including traceability of AI agents. Also a sharp breakdown of the Telstra outage from Frank den Hartog (Uni of Canberra). #TechinGov

  • _JohnMerchant
    John Merchant (@_JohnMerchant) reported

    @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.

  • kellynettlefold
    Elizabeth Anne Kelly (@kellynettlefold) reported

    Unacceptable Telstra and disgraceful. Calls attempted did not go thru. Bad. Another altage?

  • shazzadut
    Aussie Shazza (@shazzadut) reported

    The sponsors of The Swans need to withdraw their support, not just mumble platitudes about how terrible and serious it is. @Telstra and @QBE . Note that the players apologised to almost everyone in the world EXCEPT the women they assaulted. Speaks volumes.

  • montrosegraham
    Lucy Graham (@montrosegraham) reported

    @ChinaSelect Australia has had two major telecommunications network failures. As a result of the Telstra failure, three people died, including a baby. One person died as a result of the Optus failure. No infrastructure should have any exposure to foreign adversaries.

  • farcanal53
    Smokey Dawson (@farcanal53) reported

    Whats wrong with our economic system is the unpenalised rank hypocrisy when Telstra declares a record profit, its CEO gets a $6 million payrise after the recent triple 0 outage that claimed lives.

  • TexanMeg
    Meg Coffey (@TexanMeg) reported

    Hey @Telstra I still have no service. Any chance of a human, anywhere, that might be willing to help your paying customer?! Stop the chat bots. Employ humans.