Telstra outages and service status in Sydney, New South Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 7 outage signals in the last 24 hours around Sydney, including 7 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 9, 10:18 PM GMT+10.
- Phone (61%)
- Internet (23%)
- Total Blackout (8%)
- Wi-fi (4%)
- E-mail (3%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2155 , 2046 , 2196 and 2131 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 10 hours ago |
|
Sydney
|
Phone | 11 hours ago |
|
Sydney
|
Phone | 12 hours ago |
|
Sydney
|
Phone | 15 hours ago |
|
Sydney
|
Internet | 16 hours ago |
|
Sydney
|
Phone | 16 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South WalesHow good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra Data outage in the Sydney CBD (darling harbour)? #outage
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Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales@caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales@Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...
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Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales@Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!
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₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑🚀🤳™️ (@p_terg) reported from Sydney, New South Wales@hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAlmost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail
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RickMindgone. (@Rickmindgone) reported from Sydney, New South WalesAfter seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesI asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now
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Christian 💉💉💉 (@cbiggins) reported from Sydney, New South Wales2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.
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bigaza2151 (@bigaza2151) reported from Sydney, New South Wales@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
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Nathalie Stewart (@NathalieS_29) reported from Sydney, New South Wales@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
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John Lutge (@JohnLutge) reported from Sydney, New South WalesHi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Shano Gilbo (@shanegilbertnz) reported@FetchStep @Telstra So am incompetant minister returns from leave to assist in a failure caused by incompetence. I won't hold my breath for a resolution!
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Text Bluntly (@TextBluntly88) reported@JacintaAllanMP Telstra send their operations overseas and its a disaster. Allen and Albo import Indians and ruin the country. Allen is essentially a CFMEU criminal. Bad times in Victoria
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Henry Bennett (@henry_benn51461) reported@OsherFeldman Long winded explanation for a deliberate silly thing to do, 000 is a number you use in an emergency situation, all available lines of communication should remain open. It’s not a play thing, Sarah should have just contacted Telstra to confirm the issue if that was important.
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rob (@countrytradie7) reportedI hope the @telstra outage hasn,t been that bad for everyone in southern states
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Australian Patriot. (@JimThom90458694) reported@NoticerNews From the 90's Telstra plan has been shedding technical jobs. First their engineers then the technical officer, next the technical trainers, then the technical support staff. Keeping marketing people then their jobs to contractors. Control switching equipment system to India.
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chess (@ChessKnight0) reported@jmil400 Johnny Johnny , 000 outage is admitted by everyone , it’s all over the news . As I remember The gov. controls 51% shares of Telstra. So what is your point again ?
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Paul Bongiorno (@PaulBongiorno) reportedThe Telstra outage is not over...this is a lie. My Telstra mobile and my wife's cannot make or receive voice calls. This is pathetic more than 24 hours after the giant telco fessed up to its gross failure to maintain service.
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HenryLawson (@HenryLawson55) reported@Lisa9Sophia Trying to explain to my 92 year old father that Telstra is still down in SA - NOT EASY! Giving good warning to #Malinauskus & #Boyer that if there is ongoing issues from this ..................
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CryptoVegeta (@opieaccount4) reported@wilmsfront @VoteLewko @user26194736 Theres some DEI hire who said "lets use telstra for the main service and the backup!"
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Holyhekatuiteka (@2ETEKA) reported“Internal Telstra sources told The Sydney Morning Herald the outage was caused by a software bug triggered by a botched firmware upgrade, but Communication Workers Union national secretary Shane Murphy said the “utterly shameful” outage was a direct result of recent job cuts. More than 400 jobs were moved to Indian technology Infosys in February, and Ms Brady told Australian staff by email they could reapply with the India-based company or take a redundancy” Welcome to our future. More jobs will be offshored to India, our own Govt has dedicated webpages assisting NZ business to offshore to india “to take advantage of cheap labour” as an additional kick in the guts, National, Act and Labour are dead keen to swamp us with more Indian immigrants. BTW our Youth unemployment rate is now 17.1% Thanks again Te Gimp.