Telstra Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Wi-fi	15 hours ago
Sydney	E-mail	4 days ago
Sydney	E-mail	4 days ago
Sydney	Internet	4 days ago
Sydney	Phone	4 days ago
Sydney	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Deborah Kent (@DeborahKent10) reported 2 minutes ago from Sydney, New South Wales

  @NBN_Australia @Telstra Gr8 work shut down my WiFi with scare mess on my screen 2 force me 2 switch to NBN #shockingtactics no internet 😡

• 
  Mac on tour 💦 (@LetSleepingDogz) reported 6 minutes ago from Sydney, New South Wales

  Now well into the 5th day without Internet access at home. @Telstra doubling down on promises of a fix by tomorrow morning. Heard that 2 days ago. All contact from my end and it’s called a service. 🤪

• 
  Quiet, Evan (@fictillius) reported 9 minutes ago from Sydney, New South Wales

  @zerogeewhiz @WarWraith Telstra had become completely unusable along the T8 line for me, especially the airport tunnel. Full signal and no data daily. Now on Voda I can stream Netflix and Apple TV+ all the way with no issues.

• 
  Spree (@Spreeman) reported 12 minutes ago from Sydney, New South Wales

  Hey @Telstra are you guys competing with Centerlink. Trying to get this stupid debarcle fixed. Got fobbed off earlier. It is simple. Give me a proof of purchase! Just one my email. With my name, pruduct etc. Nothing more!

• 
  Deborah Kent (@DeborahKent10) reported 17 minutes ago from Sydney, New South Wales

  @JBSFinancialJB @NBN_Australia @Telstra sure was looked like I had a mailware problem 🙄

• 
  KR Dev 🇦🇺🇳🇿 (@KRDev_) reported 21 minutes ago from Sydney, New South Wales

  @Telstra yeah maybe that you have misled and scammed me over 3 times this year. Just today I have now wasted over $200 on a service that should’ve costed $2 and you still have not got this fixed. I have already started the TIO complaint

• 
  Robert Hudson (@manaz_d) reported 28 minutes ago from Sydney, New South Wales

  @Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...

• 
  𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷 (@ah22ch) reported 30 minutes ago from Sydney, New South Wales

  Seriously @Telstra the eSim has been out for months now and I’ve been on the phone with y’all for 40 mins now going in circles trying to ACTIVATE my eSim that they couldn’t do in the store :/ get your shit together! #ridiculous

• 
  James Fridley (@fridley) reported 32 minutes ago from Sydney, New South Wales

  Ah #Telstra... What an absolutely "amazing" place. Backup 4g wasn't working consistently, apparently 5g network speeds "can't be guaranteed" so after buying the Nighthawk M2 (4g), told it would work with the sim card from the backup ******, of course I find out it does not 😡😠🤬

• 
  Robert Hudson (@manaz_d) reported 36 minutes ago from Sydney, New South Wales

  @Originaltibbedy @marckean @NickRossTech @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB It is my understanding that backward compatibility is limited to a version or two. One of the big delays in Telstra going to DOCSIS3 was apparently because they had old kit (theirs and customers) still on the network.

• 
  Mac on tour 💦 (@LetSleepingDogz) reported 38 minutes ago from Sydney, New South Wales

  I just received a txt from @Telstra offering me a $10:50 credit for the inconvenience of a 6 day outage. What are your thoughts is it

• 
  Keith Stewart (@Jock500) reported 40 minutes ago from Sydney, New South Wales

  @telstra your outage page showing an outage of the NBN in postcode 2087. Cant get any info on how long it’s expected to be down. Have tried all your websites etc. do you have any idea

• 
  ⚫️⚪️🔵Michael ⚫️⚪️🔵 (@bigmig81) reported 41 minutes ago from Sydney, New South Wales

  Nice work @Telstra ... issues with internet, " system glitch" inability to have an NBN connection processed and no real time frame for having it rectified...at least you offered the disconnection team 😂

• 
  Darth Trader (@DarthTrader72) reported 44 minutes ago from Sydney, New South Wales

  And again @Telstra internet is down... im going to call that shot out everytime now. Get your goddamn shit together! #Telstra #telstraistheworst

• 
  Darth Trader (@DarthTrader72) reported 47 minutes ago from Sydney, New South Wales

  Hey @Telstra get your ******* shit together! One would think im living on the south pole and not in central Sydney with the crappy internet you provide!!!

• 
  Mark (@scrumblebum1) reported 48 minutes ago from Sydney, New South Wales

  @Telstra Maybe @telstra should find a way to deliver a product that we pay premium price for. Always happy to take our money but never to keen to deliver a good product.!!!!

• 
  Mac on tour 💦 (@LetSleepingDogz) reported 50 minutes ago from Sydney, New South Wales

  Day 7 of @Telstra WAN outage. You’d think I’d have gotten a little more zen by now but no I’m furious that it fakes this long to restore service. 1st world issues.

• 
  Darth Trader (@DarthTrader72) reported 51 minutes ago from Sydney, New South Wales

  Up for 5min down for 20min... over and over all day and all night... @Telstra worst ISP in the southern hemisphere!

• 
  Darth Trader (@DarthTrader72) reported 60 minutes ago from Sydney, New South Wales

  Up 5 minutes... down 20 minutes... all day every day... @telstra the releasing internet connections in small doses... 3rd world country Australia

• 
  Darth Trader (@DarthTrader72) reported 1 hour ago from Sydney, New South Wales

  @Telstra If you could just fix your internet coverage in central sydney instead of selling gimmicks... that would be so much more helpful. Again... no internet... queens park... on and off for weeks.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Brockie (@john_brockie) reported 1 minute ago from Melbourne, Victoria

  @Telstra_news @CodeClubAus God help us if Telstra have anything to do with the coding

• 
  @Better4Brisbane (@Better4Brisbane) reported 4 minutes ago from Brisbane, Queensland

  @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

• 
  Alex (@Alex_I_88) reported 7 minutes ago from Melbourne, Victoria

  @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

• 
  Jo Chichester (@jochichester) reported 8 minutes ago from Sydney, New South Wales

  @Telstra Was at home. Wasn’t casting just trying to use the app on the TV but it didn’t recognize my login & instruction to go to website diverted back to Telstra. Very confusing & this twitter exchange is more helpful than both companies websites or call centres.

• 
  Vic (@retrogamergirl_) reported 9 minutes ago from Gold Coast, Queensland

  @Telstra The link URL is not working for me

• 
  Vic (@retrogamergirl_) reported 10 minutes ago from Gold Coast, Queensland

  @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

• 
  Joey B (@JoeyB_13) reported 10 minutes ago from Newcastle, New South Wales

  @Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

• 
  AJG (@Aaron_Geary) reported 11 minutes ago from Melbourne, Victoria

  @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

• 
  Jo Chichester (@jochichester) reported 14 minutes ago from Sydney, New South Wales

  @Barrawensdy1 @Telstra @Foxtel Yes I got that far - but neither could help my get it! I’ve since discovered I can watch the show I was seeking on Foxtel Go. But the Play issue was an hour I’ll never get back.

• 
  Impact Comics (@impactcomics) reported 22 minutes ago from Canberra, ACT

  Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.