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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 30, 10:43 AM GMT+10.
  • 61% Phone (61%)
  • 23% Internet (23%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 3% Wi-fi (3%)
  • 1% TV (1%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2046 , 2141 , 2041 and 2144 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 3 days ago
Sydney Phone 3 days ago
Sydney Internet 5 days ago
Sydney Internet 6 days ago
Sydney Internet 7 days ago
Sydney Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • midii
    Ken Moore (@midii) reported from Sydney, New South Wales

    @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

  • CorruptNSW
    Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South Wales

    How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”

  • MrLloydicus
    Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales

    @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now

  • bigyahu
    alan jones (he/him) (@bigyahu) reported from Sydney, New South Wales

    @NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.

  • callejap
    Patricia (@callejap) reported from Sydney, New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • yankysuper
    Yanky Super (@yankysuper) reported from Sydney, New South Wales

    Why are all landlines down in Sydney @Telstra @Telstra_news

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.

  • FionnaYvette
    Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra Your Netflix analogy is the issue I was raising there.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.

  • open5book
    Chloe Mason (@open5book) reported from Sydney, New South Wales

    @Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra

  • skylxrksays
    SKYLXRK (@skylxrksays) reported from Sydney, New South Wales

    Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃

  • 3bsBruce
    Richard (@3bsBruce) reported from Sydney, New South Wales

    Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KeyPhaser
    Key Phaser (@KeyPhaser) reported

    @Ausbobsmit @lay440318 SHY was all fired up for the Telstra outage, all fire and brimstone. But we never saw this passion for Bondi.

  • AnJam1980
    I Love Grapefruit (@AnJam1980) reported

    @RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL

  • EEFone1
    EFFone (@EEFone1) reported

    @tilzaus @AlboMP could be the reason telstra went down for a few hours the other week

  • Jce1035
    Epiphany (@Jce1035) reported

    @AFL @Telstra Nice to have a midfielder that give a ****

  • dowhatonemustdo
    elle la bombe (@dowhatonemustdo) reported

    @cptcapt Alex is always tackling the big stuff - the dates he worked at Telstra 😵‍💫 whilst ignoring the actual issue of suing for losing his job & him finding out the hard way he didn’t have a leg to stand on. That he calls you names on every occasion shows the low intellect of Alex.

  • IanLinklater5
    Ian Linklater (@IanLinklater5) reported

    @Telstra Gol Gol 2738 This really sucks . I don't t do apps of anything .

  • thetincansaint
    Thetincansaint (@thetincansaint) reported

    @AFL @CalTwomey @Telstra Love it how port get dougie when he was never part of their academy but they saints don’t get gus

  • MichaelG0061
    MichaelG (@MichaelG0061) reported

    @AllBiteNoBark88 Don't worry the telstra network will probably collapse under the strain ?

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    @CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works

  • BrownSquirrel
    BrownSquirrel (@BrownSquirrel) reported

    @telstra Since I havent had an answer back from you yet I will ask again. Why am I "blocked from making an o/seas call because I am on a prepaid plan"? Since when? More so since your prices are going up YET AGAIN why am I being charged more for less service?