Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2190, 2138, 2199, 2203, 2145, 2064 and 2761.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 11/06/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

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Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    Well, the Internet was restored by the lovely Telstra operator, who told me to turn it off and turn it back on again. Currently reconnecting after doing that for the first post-restoration outage.

  • Bennie10M Bernadette O'Connor (@Bennie10M) reported from Sydney, State of New South Wales

    @Telstra Yes - I now hear there is a major problem ?

  • prasadhasan Prasad Hassan (@prasadhasan) reported from Sydney, State of New South Wales

    @ShiannonC I sort of agree with you! However, Govt and its monopolized and duoplolized sector have created a lot of unproductive and redundant, laidback jobs,like Telstra,NBN many banks, many without competitive service and poor innovation. Banks just punts on real estate.

  • AKRacingAus AKRacing 🇦🇺 (@AKRacingAus) reported from Sydney, State of New South Wales

    @The_JFD @Telstra Such poor form

  • WarrenFWelsh Asphalt Jungle (@WarrenFWelsh) reported from Sydney, State of New South Wales

    @Telstra There is no outage . Just trying to move to NBN with no porting help . No one to speak too . No one at all . 5 weeks now , my mum is 80 and is in 😭 tears .

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @BroHilderchump Telstra (or someone) offers 4G Backup for when the service is interrupted... should have gone for that but I already had an NBN-ready modem so I thought, naah Stupidly But from what you say I’m probably on a better thing

  • AKRacingAus AKRacing 🇦🇺 (@AKRacingAus) reported from Sydney, State of New South Wales

    We are absolutely appalled with the service provided from the @Telstra business systems team. We’ve been charged for 9 months for a service we swapped over in dec 2019. 😞 We’ve been fed misinformation and promises that have not been kept! How can this be?

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra Hi, what's happening on Bigpong? Had problems since around the 11th Aug, now unable to get mail or delete via mobile, PC outlook or webmail.

  • DrakeosVr DrakeosVR (@DrakeosVr) reported from Sydney, State of New South Wales

    Since my internet is down no games for me since @Telstra is to lazy to fix their problems cant hop on vrchat to say hi to some friends

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @jmspool I complained to @Telstra about being put back into SMS marketing list after removing myself twice in the past 6 years. I negotiated two months’ credit for that specific customer disrespect. They now know much of what I think of them, without using a post-support survey.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    I thought the Vodafone network had gone bad, no data at central or the airport train tunnels but i’d accidentally left my primary data SIM as Telstra. Even with the CBD quiet Telstra data is woeful in the CBD.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Someone has answered the messages to the account you suggest and created a complaint that was not my complaint. At no point was I given a form to complete to detail my complaint in my own words. Once again. I wish to lodge a complaint, and in my own words.

  • AlchemyMind James Clark (@AlchemyMind) reported from Sydney, State of New South Wales

    @Telstra diminished support services for prepaid customers shows even poorer customer service. #appalling #zerocustomerservice #Telstra

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra Hey Telstra, I have issues with the NBN service that NBNco has told Telstra that it would be resolved by Friday. It’s Monday and I’m still not connected to the internet.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Not giving me trouble bc I’m not using it!! Fell over yesterday at midday (must be a different timetable on a weekend). First the WiFi then the Ethernet. While this is a public forum and I like to sit my grievances here, I will raise another incident through the app next time

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Last incident was INC10819891

  • DrakeosVr DrakeosVR (@DrakeosVr) reported from Sydney, State of New South Wales

    @Telstra hai wondering when my net will be restored since just interrupted my plans for today aka work can you please fix this today ot asap in 2146

  • CeagleChris Chris (@CeagleChris) reported from Sydney, State of New South Wales

    @Telstra @newscomauHQ The jobs should never have been outsourced anyway. If you want people in your call centres that can't speak English there are plenty here that probably don't have jobs. Jobs for Australians not India, Malaysia, Phillipines. Support local economy

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Thanks Ollie, It’s a brand new (Tue 25/08) NBN connection. I have raised incidents every time except the last two. At the moment it isn’t causing problems I won’t be at work for a week it won’t be monitored as quickly. But please note 0:35, 06:35, & 13:35 daily* when we are home

  • HelenWestwoodAM Helen Westwood 🏳️‍🌈 (@HelenWestwoodAM) reported from Sydney, State of New South Wales

    Really @Telstra how is it possible in 2020 you cannot fix the problems with #bigpond in over two weeks. Sensing you just don’t give a toss.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BoyfromTok Peter Schrieber (@BoyfromTok) reported

    @AmyRemeikis Telephone exchange is Telstra. You need an NBN connection with a good ISP. Preferably one with an Australian help line.

  • kranknm1 Noel (@kranknm1) reported

    @AmyRemeikis Current download speed just on 90mbps upload on 50mbps via Telstra hotspot rarely have problems even when travelling all over the country 80gig limit for $65 a month

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra I CANNOT CHAT TO OUR MESSAGING TEAM BECAUSE I CANNOT MESSAGE MESSAGING IS THE VERY THING I WANT TO DO AND CANNOT EXACTLY HOW ABUSIVE IS YOUR SUPPORT SERVICE DESIGNED TO BE?

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra I want heaps credit for not once using the stream of foul language this situation deserves You know when I lived in the UK my mobile service just went 'Hi I see you're in another country. Have a nice holiday' and zero issues. what is wrong with Testra??

  • Maz__AU Maz (@Maz__AU) reported

    @Telstra Yes, We've been having problems with our promised speeds at the premises for quite a while now. Numerous phonecalls & complaints but nothing seems to be happening. Department of Fair Trading is the next step if this problem is going to be ignored further

  • tanhuzzy Tanya Husbands (@tanhuzzy) reported

    @Telstra Outage was planned. Restored same day. Please stop blaming other issues for Telstra shortcomings on maintenance and equipment failure.

  • noreasonspec The Skywalker Chocobo (@noreasonspec) reported

    @Telstra informing people of a planned outage after the outage had begun is not good enough. People need to plan around especially with wfh.

  • RodGullickson Rod Gullickson (@RodGullickson) reported

    @AmyRemeikis We had issues when it rained, Telstra switched us to a different pair from a nearby pit to the node which is a few blocks away, has been much better. As others suggest, we got a cat6 cable run from where the cable entered the roofspace straight to the modem.

  • peterc_150 💧🌳🇺🇦 Peter Campbell (@peterc_150) reported

    @AmyRemeikis Keep harrassing your retailer (e.g. Telstra, Optus) to get the cabling checked an fixed. Lodge a complaint with the ombudsman. I had a problem that went for weeks until a tech guy fixed problem with cable/hub in the street. The call centres don't see these problems.

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra they have assured me so frequently that they will help me, it's beginning to sound like desperation...