Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Phone	18 hours ago
Sydney	Internet	1 day ago
Sydney	Internet	4 days ago
Sydney	Internet	5 days ago
Sydney	Internet	7 days ago
Sydney	Phone	7 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported 1 minute ago from Sydney, New South Wales

  @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

• 
  Evan (@fictillius) reported 4 minutes ago from Sydney, New South Wales

  @missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

• 
  Sagittarius (Sgr) A* (@fictillius) reported 5 minutes ago from Sydney, New South Wales

  @wheelyweb @Telstra They still need to have ID the person using the service.

• 
  Patricia (@callejap) reported 7 minutes ago from Sydney, New South Wales

  @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 11 minutes ago from Sydney, New South Wales

  My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?

• 
  RickMindgone. (@Rickmindgone) reported 17 minutes ago from Sydney, New South Wales

  After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help

• 
  BDubAus (@bwrigley) reported 18 minutes ago from Sydney, New South Wales

  Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

• 
  janet albrechtsen (@jkalbrechtsen) reported 18 minutes ago from Sydney, New South Wales

  Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 20 minutes ago from Sydney, New South Wales

  @Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically

• 
  ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported 21 minutes ago from Sydney, New South Wales

  Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

• 
  Ben Ross (@BJssoR) reported 23 minutes ago from Sydney, New South Wales

  Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

• 
  John Lutge (@JohnLutge) reported 23 minutes ago from Sydney, New South Wales

  The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 26 minutes ago from Sydney, New South Wales

  @Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

• 
  bigaza2151 (@bigaza2151) reported 28 minutes ago from Sydney, New South Wales

  @Telstra outage in parramatta area? Whats the current status??? #telstraoutage

• 
  Julie Trell 🌈 (@julietrell) reported 38 minutes ago from Sydney, New South Wales

  Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

• 
  Sir Darryl Adams (@FlyOpineMonkey) reported 38 minutes ago from Sydney, New South Wales

  @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

• 
  Francisco G (@86franciscoG) reported 40 minutes ago from Sydney, New South Wales

  **** Telstra. Usless app. Crashing down

• 
  Laurie Patton is The Lucky General (@LJPatton) reported 43 minutes ago from Sydney, New South Wales

  @Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.

• 
  Probal Chakravorty (@ProbalC) reported 46 minutes ago from Sydney, New South Wales

  Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

• 
  Richard (@3bsBruce) reported 49 minutes ago from Sydney, New South Wales

  Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert (@the_LoungeFly) reported 3 minutes ago

  Dear @Telstra your account problem managers are inept children based out of the Philippines. How can an account problem manager’ not have the same access to view accounts to resolve financial problems? Why would they ask me to go back to the shop to get an archive? Incompetent!

• 
  John Silvester (@JohnSil81971396) reported 4 minutes ago

  @karlstefanovic Sold off Telstra and government assets to their mates to square the debt. Big thugs these two. Cost of living crisis that Australians are facing is because of the regressive mess of the GST There was never a good crisis before the GST.

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 8 minutes ago

  @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

• 
  AlexH (@DryToast2810) reported 8 minutes ago

  Got a cold and my fevers so bad I kept trying to think about Tarzan and my brain was autocorrecting it to Telstra and now I legitimately can’t remember which is which anymore

• 
  Elizabeth Blackwell (@EBlackwell6280) reported 8 minutes ago

  I'm in Brisbane for a bit and I had forgotten how woeful @telstra mobile broadband is in the city. Endless dropouts and slow downs.

• 
  Dust (@BuZZiNiTT) reported 9 minutes ago

  @defnotbarnsybdc @QBCCIntegrity That works for awhile but now Telstra is forcing people to have a current os and have started kicking people off the network. My phone went dead last week so i went to use a backup phone and could not for this reason.

• 
  Bri 🧑‍🦯🌻|| SUPPORT 🍉🍉🍉 (@BHanchen) reported 11 minutes ago

  Yo Aussies anyone else with telstra (or companies that use their network, like belong) having issues with data?? Woke up this morning and the wifi wasn't working, turned on my data and... that wasn't working either. And my roommate's data isn't working either

• 
  vinni • 包沁燕 🇵🇸 (@glyphclutter) reported 11 minutes ago

  before i switched to a provider on telstra wholesale i’d be en route to work on a call like sorry if comms go down lads i am approaching the site™ (westgarth).

• 
  Michael Abbott (@AgentAbbey) reported 13 minutes ago

  @Telstra Doncaster internet outages. Any customer credits for inconvenience on a busy Sat

• 
  Steven Payne (@CmonMick) reported 18 minutes ago

  @meshygrey And then we sold CommBank, Qantas, Medibank, Telstra, CSL, Syd/Melb Airports and most of our energy and water assets because govts are big bad meanies and private corporations we're going to take us to the promise land🫤