Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2160, 2144, 2037, 2010, 2042, 2199 and 2077.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
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| Sydney |
Wi-fi | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra It’s completely ridiculous that I still have no answers from last week and it’s continued to happen again. It makes me question why I’m with you and why I pay a premium for such bad service
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra Thanks for reply. I have been told issues will be resolved in 24/24
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Paul Derricott
(@paulderricott) reported
from
Sydney, State of New South Wales
@Telstra I am at home sitting about a meter away from my @telstra unlimited broadband wifi router getting notifications that I am about to cap my data on my @telstra handset. #wtf
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Muz
(@MStevensonAU) reported
from
Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
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Marco Nero
(@MarcoNero) reported
from
Sydney, State of New South Wales
@Telstra_news Chinese censorship erased the '1989 Tiananmen Square protests' from their internet (where Chinese citizens were gunned down & crushed with Government Tanks). Shame on you Telstra: You've just reached Communist Levels of Censorship in Australia. A sad day for freedom & liberty.
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Mac on tour
(@LetSleepingDogz) reported
from
Sydney, State of New South Wales
So we’ve had a @FOXTEL_Help @Telstra cable outage all week long and it’s annoying. More annoying has been a sudden increase in scam landline calls from “Your Telstra” urging me to add code to my PC to fix it. 1/2
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra @LockyMcCaffrey How about replying to me. My Mother has had no cable for 3 weeks. Keep saying there is an outage. 2 new modems no change. Hours wasted on phone. All I want is a technician to come out. Round and round in circles
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra Jimmy, I have placed two calls this morning with the platinum support crew and was told it would be fixed possibly tomorrow. That’s not good enough especially for any type of business.
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
@helen_it *I'm* in Ultimo on my fairly solid FTTB, the HFC connection is down in Melbourne. In an area just up from where a bunch of Telstra execs live, so it's normally really good.
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@MyVoiceShakes
(@myvoiceshakes2) reported
from
Sydney, State of New South Wales
@CrankyRake @FOIcentric @BlakandBlack Thanks... it’s stalled while I investigate / try to get off the ground my big idea... only finished work a week ago and we are without internet (thanks #telstra) so progress is slow lol
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Anthony Clark
(@AnthonyClarkAU) reported
from
Sydney, State of New South Wales
Hey @telstra. Outage of cable internet all day in 2226. Nothing on your page but Foxtel says there’s a problem with cable. It’s been on and off for weeks. Very frustrating.
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Lenytod
(@1lentodd) reported
from
Sydney, State of New South Wales
@fentonpompey Bro i feel like a junkie needing a hit i haven't seen anything in weeks due to moving house and telstra being **** wits bad dealers badbad dealers not hooking a junkie up
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel
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Enda Markey
(@EndaMarkey) reported
from
Sydney, State of New South Wales
@Telstra Thanks for following up. I spoke with someone, who told me that the issue was being investigated, but there was no useful advice about when the service would return. We’re approaching day three, and still no resolution.
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra why do you get me to call a Philippines call centre with the first response - would it not make sense to call me since you have all my phone numbers and get the issues resolved! I only have Telstra services but that may have to change after this bs!
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John Hall
(@jphall707) reported
from
Sydney, State of New South Wales
@telstra can you please fix your outages website. Everyday it states will be fixed by 7pm only for it to change at 730 to 1 day. This has been going on for nearly 3 weeks. Utterly useless customer service.
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming
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Paul Booth
(@Sonic_Booth) reported
from
Sydney, State of New South Wales
@spannaforce @Telstra Had one Indian dude pretending to be from Telstra, saying my internet and phone will be cut off if he didn’t fix my internet even though there was nothing wrong with it, i went a long with it and said do you mind if I ******** while you talk etc, started pretending I was etc
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Vivek Gupta
(@vgupta6000) reported
@Telstra Cable NBN is down at The Gap 4061 since the storm at 6pm, the 4g backup is so slow that even gmail is not loading. What is the ETA on service restoration.
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diwakar
(@diwakar60335310) reported
@Telstra such a pathetic way to deal with your broadband customers. Can’t even reach people. waiting time to talk to customer care is min 40 min everyday.
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Oliver Garside
(@OliverGarside) reported
@Telstra Trying to get a reply from the text help in the app. Keeps crashing. It’s now 36 hours since I sent the first message. 3-4 different agents involved. Back to sq1 every time. Contradictory messaging. Very frustrating
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Yokem Ellis
(@pantelis_panayi) reported
@paigecardona Stay away from Telstra! Worst service and way too expensive. I’ve just left them and hooked up with SpiTel. Internet is super quick, no drop outs and it’s $30 cheaper a month
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diwakar
(@diwakar60335310) reported
@Telstra too many customers to deal with. There are so many companies like you who take customers for granted and have gone down . Learn from history don’t make it so difficult for customers to reach you.
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🌸 Ellen 🌸
(@3llen_ch3rry) reported
@Telstra I am having the worst experience with your team and it is causing me immense distress. You have taken close to a month now to connect wifi at my new house and no one will tell me what is happening or why it is taking so long. As 3 uni students living together we require wifi
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mike.
(@m1ke7asker) reported
@7NewsBrisbane @G_Chumbley I have no power! Telstra still in and out of service... that was a freak storm!
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Simon Dell
(@IAmSimonDell) reported
@Telstra God it was painful though....tried FOUR times to get me to not cut off a $29 service I haven't used for years.
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Peter Combe
(@pgcOneMoon) reported
@paigecardona My complaint to Telstra ended up with the TIO. Still took 8 months to resolve. In the meantime gifs buffered. Don't go Telstra. I'm now with iiNet and great customer service, non existent at Telstra, and for the next 6 months I get a speed boost and I have 5G on WiFi.
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Linden
(@sinanokii) reported
Lol turns out this $1000 antenna they're trying to sell me isn't even the one that tech support recommended I use and is actually the one they told me wouldn't work what the actual **** Telstra