Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2127, 2134 and 2138.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 07/26/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (22%)

    E-mail (22%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • KatieMcRobert1 Katie McRobert (@KatieMcRobert1) reported from Sydney, State of New South Wales

    @Telstra DM sent, will try to check replies when I can but with no internet or phone connection & no mobile service inside the house it can be a bit problematic …

  • JackieWarner13 jac #TheAlbum (@JackieWarner13) reported from Sydney, State of New South Wales

    Cancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year

  • p_terg ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑‍🚀🤳™️ (@p_terg) reported from Sydney, State of New South Wales

    @hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..

  • yankysuper Yanky Super (@yankysuper) reported from Sydney, State of New South Wales

    Why are all landlines down in Sydney @Telstra @Telstra_news

  • FionnaYvette Fionna Collantes #PercyNation (@FionnaYvette) reported from Sydney, State of New South Wales

    @Telstra It's updated, I tried everything... it's your Telstra network...

  • AlexGraham1991 Alexander Charles Graham 🇦🇺 🏇🍷 (@AlexGraham1991) reported from Sydney, State of New South Wales

    Very quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

  • prleeds Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, State of New South Wales

    Good service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

  • 86franciscoG Francisco G (@86franciscoG) reported from Sydney, State of New South Wales

    **** Telstra. Usless app. Crashing down

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported from Sydney, State of New South Wales

    Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

  • vacant3rdman Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, State of New South Wales

    @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

  • mrsdenneysmith Jacqui Smith (@mrsdenneysmith) reported from Sydney, State of New South Wales

    @sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!

  • mrsdenneysmith Jacqui Smith (@mrsdenneysmith) reported from Sydney, State of New South Wales

    @Telstra Speaking to your people now through the app for a problem that has taken over a month to fix. All good overcharge now being removed.

  • mrsdenneysmith Jacqui Smith (@mrsdenneysmith) reported from Sydney, State of New South Wales

    One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

  • MrLloydicus Lloyd Nurthen (@MrLloydicus) reported from Sydney, State of New South Wales

    @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

  • chriscowa Chrisco (@chriscowa) reported from Sydney, State of New South Wales

    @telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.

  • timinthecity Tim Millgate (@timinthecity) reported from Sydney, State of New South Wales

    Anyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???

  • HaisamMorhi11 Haisam Morhi (@HaisamMorhi11) reported from Sydney, State of New South Wales

    You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarah_Haar_ Sarah Haar (@Sarah_Haar_) reported

    @troberge_au I think we got ripped off. Now there’s Ticketmaster and ticketek and huge massive cover charges on any shows. All these stupid Telstra pre sales and tickets for foxtel subscribers and hoops that just make no sense at all.

  • CentreLeft21 The New World Order Sucks! (@CentreLeft21) reported

    I reckon telco help chat take ignoramus lessons. They don't comprehend what is conveyed. Cherry- pick what they want. It's like communicating with a merry-go-round leading back to no resolution & that's when one interacts with a human! 😡 #HelpDeskFailure #BoostMobile #Telstra

  • JoeCan64 JoeCan64 (@JoeCan64) reported

    @Starlink Starlink helped us out enormously, we had no fast internet, Telstra in Australia wouldn't help, we are in a regional town where residents get the NBN but commercial district don't. We connect over 20 devices and 60 staff, can't do that without Starlink.

  • MikeKennedy1906 Mike Kennedy (@MikeKennedy1906) reported

    @Telstra @nbn @NBN_Australia NBN emailed to say Telstra equipment so need to report to them. TIO can’t help - says it is a local council issue as pillar is on footpath. Half hour on hold to Telstra who says someone will respond in 3 to 5 days. Regretting I ever bothered. #auspol

  • MikeKennedy1906 Mike Kennedy (@MikeKennedy1906) reported

    But @Telstra said that if there was further vandalism on the w/end (v. likely given location) and a Telstra customer called about no phone service on Monday, it would be “within policy” for Telstra to pass info on to @NBN. 😜😜

  • bananman1234 Eric (@bananman1234) reported

    @paunola_michael @Indy24121 I’ve got my nbn with Telstra and never had an issue with speed

  • oz_veteran Oz Veteran (@oz_veteran) reported

    @Indy24121 Terrible. We ditched telstra nbn for another provider and it isnt any better so we're looking at starlink.

  • Fish_Lips_ Fish Lips (@Fish_Lips_) reported

    @crackerscraigo Hes on the phone with Telstra tech support. They are telling him how to install NBN. Its called 'on the job' training...

  • DanielClancy Daniel Clancy (@DanielClancy) reported

    .@NBN_Australia is the worst run service in Australia by FAR I have had no fibre internet for nearly FIVE days and they nor @Telstra are interested in fixing it up. In 2025 INTERNET IS AN ESSENTIAL SERVICE!!! THIS IS NOT GOOD ENOUGH!! I'm now paying throught ******* nose for backup 5G internet in it's place and I can't afford this forever. @Telstra you WILL be reimbursing me for that too.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @RyanJones6980 @rhysam @Telstra Starlink is great when compared to NBN wireless and copper based connections. It is slow and costly compared to fttp which is what 93% of premises would have had by now if it weren't for Abbott