Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 26, 10:30 AM GMT+10.
- Internet (61%)
- E-mail (14%)
- Wi-fi (14%)
- Phone (8%)
- Total Blackout (3%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2040 , 2203 , 2207 , 2145 , 2015 , 2041 and 2085 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 19 hours ago |
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Sydney
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Internet | 3 days ago |
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Sydney
|
Phone | 5 days ago |
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Sydney
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Wi-fi | 5 days ago |
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Sydney
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Internet | 7 days ago |
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Sydney
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Internet | 12 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales@Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@wheelyweb @Telstra They still need to have ID the person using the service.
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales@Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.
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Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales@Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!
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Allan (@28061914mary) reported from Sydney, New South Wales@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
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Evan (@fictillius) reported from Sydney, New South Wales@missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesAnd when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South WalesGuys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?
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Alexander Charles Graham 🇦🇺 🏇🍷 (@AlexGraham1991) reported from Sydney, New South WalesVery quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?
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Glenn Sargood (@onebg) reported from Sydney, New South WalesIt's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesI was going to post a picture here of the CHEQUE @Telstra sent me for an overpayment of $25.16 🙄 , you know, for people who’ve never seen one before, but realised to blank out all the info was too much work.
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Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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Cal 🌻🏊🏼♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, New South Wales@Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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BDubAus (@bwrigley) reported from Sydney, New South Wales@Telstra Service became available again late yesterday afternoon.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sarisa sandy Lindsay (@LindsaySarisa) reported0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW
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Jimbo Jones (@JimboJones2025) reported@Telstra How about you fix your connection as well. Biggest Australian telco and still having network issues. What crap are you
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Cdbrown (@BrowntownBrew) reported@LambDownUnder @bigboatbruce @james00000001 We never had true competition before because Telstra controlled it all. We wouldn't be in the mess if LNP didn't sell Telstra as a single entity despite being advised to split. Then they wouldn't split and participate in the nbn build similar to NZ.
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MelMorris (@morrisperry) reportedimagine arranging a disconnection of internet service only to be told that they can arrange connection of an embedded network when they actually can’t, just do as you are asked instead of ignoring the request, Telstra at its best
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change
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miss_84 (@Miss__84) reportedAgaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet
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MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs You should take one look at what Telstra did to both the cellular network and our internet infrastructure. Telstra were still offering capped data when other companies had unlimited; Telstra denied uncapped data could exist
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Steve (@Stevesteve9876) reported@AlboMP Stop with the cover up **** show and do your job people voted you in to do! This country is been ****** by corrupt corporate companies. Coles , Bunnings ,Telstra , fuel stations, list goes on and you are making bull up dust news. StJohns care centres can’t even give iv meds.
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Salt N pepper 🌶️ (@Partytime63) reported@MarkAClarkson @Telstra I left Telstra years ago and not going back unless they are the only one left in the market. Telstra is the most expensive service provider in the world. They are also not honest about the blackspot in many parts of remote areas.
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Marko Matvikov (@MarkoMatvikov) reported@OTheChad Telstra is about as bad a company as I’ve ever had the displeasure of dealing with. All care, no responsibility.