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Telstra

Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 4 outage signals in the last 24 hours around Sydney, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Aug 26, 8:26 AM GMT+10.
  • 55% Internet (55%)
  • 20% Phone (20%)
  • 15% E-mail (15%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2205 , 2154 , 2137 , 2067 , 2155 , 2200 and 2015 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney E-mail 14 minutes ago
Sydney Internet 12 hours ago
Sydney Phone 23 hours ago
Sydney Internet 23 hours ago
Sydney E-mail 1 day ago
Sydney Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

  • daveray99
    Dave Ray (@daveray99) reported from Sydney, New South Wales

    Am I the only person thinking @Telstra's "5G" mobile network is utter trash? For the last week it's been abysmal. And yes: I've cleared the cache and restarted my device.

  • fictillius
    Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales

    @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

  • StallionDuckx3
    Blair / Mrs Wayne ๐Ÿจโค๐Ÿ‡ฆ๐Ÿ‡บ (@StallionDuckx3) reported from Sydney, New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • wheelyweb
    Joe Ortenzi ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡ฆ๐Ÿ‡บ (@wheelyweb) reported from Sydney, New South Wales

    @Telstra Does that mean we donโ€™t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @missrobinson @Telstra I left years ago after putting up with that for 12 months. Iโ€™d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @Telstra Iโ€™m not going through 9 weeks of โ€œhave you updated your phone and rebooted your routerโ€ nonsense again, a process designed to never solve any issues

  • open5book
    Chloe Mason (@open5book) reported from Sydney, New South Wales

    @Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

  • FionnaYvette
    Fionna Collantes #PercyNation (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra It's updated, I tried everything... it's your Telstra network...

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • Cal_O_Rynn
    Cal ๐ŸŒป๐ŸŠ๐Ÿผโ€โ™€๏ธ โ™๏ธ ๐Ÿ‡ฆ๐Ÿ‡บ (@Cal_O_Rynn) reported from Sydney, New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

  • wheelyweb
    Joe Ortenzi ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡ฆ๐Ÿ‡บ (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now

  • DianaDJ7
    Diana DJ (@DianaDJ7) reported from Sydney, New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

  • wheelyweb
    Joe Ortenzi ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡ฆ๐Ÿ‡บ (@wheelyweb) reported from Sydney, New South Wales

    I overpaid one bill and @Telstra posted me a cheque. Iโ€™ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS

  • wheelyweb
    Joe Ortenzi ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿ‡ฎ๐Ÿ‡น ๐Ÿ‡ฆ๐Ÿ‡บ (@wheelyweb) reported from Sydney, New South Wales

    @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. Itโ€™s a false equivalent that is designed to deceive. #cxfail

  • cbiggins
    Christian ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰ (@cbiggins) reported from Sydney, New South Wales

    2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!

  • chrisrauchle
    Chris Rauchle ๅ…‹้‡Œๆ–ฏ (@chrisrauchle) reported from Sydney, New South Wales

    @fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars

  • JackieWarner13
    jac #TheAlbum (@JackieWarner13) reported from Sydney, New South Wales

    Cancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • heg_emon
    Yoru Barman (@heg_emon) reported

    Starlink Mobile (formerly Direct-to-Cell) is already live. About 650 satellites currently deliver text, location, and limited data/apps to unmodified LTE phones in dead zones via partners like T-Mobile (T-Satellite), Rogers, Telstra, KDDI and others across dozens of countries. Native high-speed 5G-level service and continuous global coverage (including poles) arrive with V2 satellites starting late 2027, targeting full planet by end of 2028 as per Grok.

  • BrentHodgson
    Brent Hodgson (@BrentHodgson) reported

    @DHughesy No. Only an idiot would agree - because they'd be wrong. 1. It's not worth "over $300 billion". The $64 billion dollar investment is worth $269 billion 2. If you're using the "over 300 billion" figure ($337.2 billion) that figure means your "no future Fed Govt put one cent into it" bit is incorrect because this figure includes MULTIPLE additional multi-billion dollar funds added to the Future Fund's management portfolio. 3. The future fund wasn't built on some kind of free money windfall... The $64 billion invested came primarily from the Telstra sale. The Telstra sale meant the copper network was privatised, leading to Telstra putting shareholders first in refusing to bid on optic fibre rollouts. This meant the government has so far spent around $64 billion ($70bn by the end of the decade) to re-create Telstra's infrastructure under NBN Co. Meanwhile Telstra has paid $65-80bn in dividends since privatisation moved those dividends from public to private hands. So for every $1 we gained from the Telstra sale, we missed another $1 in dividends and spent another $1 in replacing the infrastructure we sold. Had a publicly-owned Telstra built the NBN out of dividends, and the government raised $64bn in debt to invest in a Future Fund, the books would look exactly the same as they do today. You've been dazzled by accounting tricks - following a magician's misdirection, and calling it "magic". 4. "negating the trillion plus debts... to some degree" is bullshit... It was created to cover DECADES worth of unpaid public service and military retirement benefits. Those debts amount to $322 billion, to be paid out of (currently) $269 billion in funds - leaving a $53 billion dollar black hole. Had the money been paid to super in a timely fashion (rather than the Future Fund being set up to cover unpaid pension debts), that $322 billion in benefits would be sitting in private super accounts right now. Again, you're dazzled by an accountant's magic tricks. Not free money - not "negating debts" - just a big government-owned super fund. "Can we all agree it was amazing when the magician sawed that woman in half! He should be a surgeon!"

  • Efrwqt
    Anonymous (@Efrwqt) reported

    @jbulldogs4 It's the Pope's media By law He's the Post Master General . Aka PMG Which here in Australia was what the current Telstra was called originally when the switchboards were operated by almost exclusively Catholic employees . Some things never change .

  • Kelly26552573
    Kelly (@Kelly26552573) reported

    @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

  • Kroke14
    Krรฅke (@Kroke14) reported

    @7NewsSydney Great now she'll offshore even more Telstra workers under the guise of AI adoption so she can recoup some money for herself. Worst Telstra CEO ever..

  • JD_ONEE
    Jasejdv3 (@JD_ONEE) reported

    @LisaLemon09 Thats good, the last thing you need is issues with telstra network. We are so reliant on mobile coverage, for our phones.

  • itsatton
    Atton (@itsatton) reported

    **** Telstra man

  • montrosegraham
    Lucy Graham (@montrosegraham) reported

    @ChinaSelect Australia has had two major telecommunications network failures. As a result of the Telstra failure, three people died, including a baby. One person died as a result of the Optus failure. No infrastructure should have any exposure to foreign adversaries.

  • WilliamOneHawk
    William Hawk (@WilliamOneHawk) reported

    @montrosegraham @News24Aust South Australian police confirmed there is nothing to suggest a regional South Australian woman's death was caused by the recent Telstra outage or any failure to connect to Triple Zero.

  • RedRivers994225
    Red Rivers (@RedRivers994225) reported

    @ImJulianAssange This is interesting. He's going toe to toe with Telstra in Australia over regional dead zones , for mobile phone subscribers. They have had a monopoly way too long on infrastructure leasing. That has largely been payed for with taxpayer subsidies and credit guarantees. Canada would be similar. They said they support "deregulation" right ? is that only for the international "bond, banking, equities" currency skimming goons and their European aristocracy "stakeholders'? " LOL cause I know Trev and Deb in Penrith won't see a cent in benefit. Maybe cheaper street fentanyl...for the "Asian importers"