Telstra outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Sep 18, 7:45 AM GMT+10.
- Internet (57%)
- Phone (24%)
- E-mail (10%)
- Wi-fi (5%)
- TV (5%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2137 , 2136 , 2020 , 2097 , 2046 , 2145 and 2010 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 1 day ago |
|
Sydney
|
TV | 2 days ago |
|
Sydney
|
Phone | 6 days ago |
|
Sydney
|
Internet | 8 days ago |
|
Sydney
|
Internet | 9 days ago |
|
Sydney
|
Wi-fi | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Chrisco (@chriscowa) reported from Sydney, New South Wales@telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow
-
Diana DJ (@DianaDJ7) reported from Sydney, New South Wales@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now
-
Richard (@3bsBruce) reported from Sydney, New South WalesOk, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.
-
Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales@Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?
-
Max Phillips (@_MaxPhillips) reported from Sydney, New South WalesSo @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
-
Ken Moore (@midii) reported from Sydney, New South WalesGood job @Telstra At milsons point and no signal. Great network you guys have these days.
-
Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South WalesYou are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
-
Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, New South Wales@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
-
Katie McRobert (@KatieMcRobert1) reported from Sydney, New South Wales@Telstra DM sent, will try to check replies when I can but with no internet or phone connection & no mobile service inside the house it can be a bit problematic …
-
Tim Millgate (@timinthecity) reported from Sydney, New South WalesAnyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???
-
Glenn Sargood (@onebg) reported from Sydney, New South WalesI must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesAnd when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?
-
Francisco G (@86franciscoG) reported from Sydney, New South Wales**** Telstra. Usless app. Crashing down
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
-
Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
-
Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South Wales@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
-
Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales@Telstra Speaking to your people now through the app for a problem that has taken over a month to fix. All good overcharge now being removed.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Shark (@SharkerOCE) reported@telstra fix ur ******* internet
-
Brett Cousins (@BrettWCousins) reported@Telstra Thanks for following up . I’m surprised this is news to Telstra. It’s well-known that Telstra just doesn’t just service Elwood. Most cafes offer wifi because everyone knows how poor telstra is. Been that way for a decade.
-
Dread Pirate Grimm🇦🇺✝️ (@Gizzmo4141) reported@lordlaw92 Landlines still exist, just nobody uses them so people stopped paying for the Service. I mean 'why pay for home phone and mobile?' as with most things in society people simply don't expect things once established to ever fail. It's why optus and telstra are strung out atm.
-
Di Downunder (@DFactualists) reportedF'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!
-
BOB ACHMAR (@maroniteMAGA) reported@FreedmFightr1 Too many personal info,,, ffs Telstra origin and how many others got hacked,,, what says census won’t get hacked,, seriously wtf 🤬 I believe massive fine possible jail if not completed
-
Aisha (@oops_aisha) reported@AshConnell @marka_eth That would be some kind of technical error unfortunately. You’re supposed to get thru to a Telstra operator first who asks you fire, amb, or police and then they transfer and stay on the line till u make contact w the appropriate emergency call taker
-
Misinformation Fact Checker. (@MisinfoFact) reported@MChandlerMather Telstra having a monopoly over telecommunications made the service more expensive.
-
wildwitch (@wickedwildwitch) reported@Ausbobsmit he spends $7,000,000 each year + pus all his families holidays, internet, telstra bills, fuel, meals. and more. Not one cent from his own pocket. but he has the audacity to take from the poor and disabled
-
DemocracyIsDead (@STIIBTWTCFMYCGA) reported@TopherField One of our clients had an existing telstra router just wanted an NBN connection. 2 weeks. $110 per month. I got her to contact starlink. 5 days later delivered and installed. $75 per month. Get your act together telstra. Can't be so slow anymore. There are choices.
-
FREESPEECH101 (@FREESPEECH1017) reportedStarlink Direct to Cell sets another world record. Starlink DtC is now the first Commercially licensed DtC satellite provider to offer commercial continuous coverage service first on 7 Continents. 1 North America - TMobile US 2 South America - Entel Chile 3 Europe - Telefonica VMO2 - UK 5 Asia - KDDI - Japan 6 Africa - Airtel - DRC Congo 7 Australia - Telstra - Australia