Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2042, 2200, 2010, 2144, 2037, 2165 and 2090.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 02/25/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • Opheli8 ((Mijanou)) powered by Autocorrect (@Opheli8) reported from Sydney, State of New South Wales

    @Telstra Thanks I got help via the telstra app...

  • dorns2 Angus Dorney (@dorns2) reported from Sydney, State of New South Wales

    @boyter @Telstra Another example of a big company marketing itself as customer-centric but not being able to resist the old habit of gouging customers when they can.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help

  • ciaran82m Ciaran (@ciaran82m) reported from Sydney, State of New South Wales

    On hold with @Telstra because I can't do what they say i should be able to do... add @Foxtel multiview via telstra app. ......And @FOXTEL_Help was no help

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?

  • dianainoz2 Diana (@dianainoz2) reported from Sydney, State of New South Wales

    @simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH

  • thekingsman631 Kingsman631 (@thekingsman631) reported from Sydney, State of New South Wales

    Very poor form @Telstra on hold for over 10mins 3 times and your auto prompt system sends me to wrong section or cuts me off!!!

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.

  • Brendanoz Brendan O'Neill (@Brendanoz) reported from Sydney, State of New South Wales

    @thetopjob Telstra? I think the sell off was a bad idea though...

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @evilZardoz Have you confirmed that the Telstra service is cancelled? They ignored the cancellation when my last line got migrated, had to call them.

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    Is there any way I can cancel my @Foxtel through @Telstra I ring the number only to find out that I can suspend my account but no way to cancel. Absolute bullshit. Allow us to cancel it online ffs.

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    Finally got connected to Telstra after the wait of 45 minutes and they are fixing the issue. Thanks. But Telstra App wasted a lot of my time, as they did not respond to any of my messages since 10pm last night

  • EtNa_Os2heavy stevecolbran (@EtNa_Os2heavy) reported from Sydney, State of New South Wales

    @farrm51 Yep me too. @Telstra is the utterly the worst “shitty” company. I thought a “contract” meant exactly that. Seems not? #ACCC #ACL @acccgovau action needed

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • marconofrio Marc Onofrio (@marconofrio) reported

    @Telstra internet has been on 4g backup (extremely slow at that) for 24 hours, despite the website saying the outage would be finished ~3pm today. Modem wont go beyond 1 green light, and the black one is stuck on a blue light, what's going on? Magill 5072

  • yawnee15 Rick Fleming (@yawnee15) reported

    Anyone else having issues with Kayo not loading on Samsung or Telstra TV? It's really annoying me.... @kayosports_help #afl #kayo

  • jordangosu jordan (@jordangosu) reported

    @HashieVAL @Telstra HASHIE PLS TELL DA TELSTRA TO FIX MY NET I CANT HAVE NOT PLAY FOR 3 DAYS BVECUASE SO ******* BAD

  • Louis_Stripesxx Krissy Baker (@Louis_Stripesxx) reported

    @Telstra Hi- I need some help switching over to the NBN? Currently, I’m in Victoria and I’m in lockdown.... I have to switch over before September. What, do I do?

  • HashieVAL Hashie (@HashieVAL) reported

    @jordangosu @Telstra Vouch fix your **** Telstra

  • cozmaxrox LockDown (@cozmaxrox) reported

    @Telstra and @foxtel issues persist in 2076, even though the outages page says there’s no issues. Please respond with an update.

  • decryption decryption (@decryption) reported

    @bacco007 i'd be tempted to just not stream to telstra customers and tell them to whinge to their ISP - but that's probably why I'm a bad business person, haha

  • JKeppler2013 Johannes Keppler (@JKeppler2013) reported

    @DoctorKarl If you’re with Telstra you’ll need to be at home between 9am and 5pm to let the technicians in to upgrade your service. And there’s a six week wait.

  • hpfm_fish 💧Barry Steele (@hpfm_fish) reported

    Still getting zero help from @Telstra for my extremely difficult question "How do I purchase a phone without a SIM (got one) online as I can in a shop?". I expect to select the phone, pay and get delivered. I've been trying for days. #AwfulCustomerExperience

  • lzaffina zaff (@lzaffina) reported

    @runamuckhitman @sportsbet Feel your pain mate but they have made it clear they don’t give to knobs of goat **** about their customers, they are the Telstra of betting. That would fkn kill them to give you a $5 bet