Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 15, 12:03 PM GMT+10.
- Phone (60%)
- Internet (25%)
- Total Blackout (8%)
- E-mail (4%)
- Wi-fi (4%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2155 , 2046 , 2141 and 2041 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 22 hours ago |
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Sydney
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22 hours ago | |
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Sydney
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Phone | 1 day ago |
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Sydney
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Phone | 2 days ago |
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Sydney
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Phone | 2 days ago |
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Sydney
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Phone | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Richard (@3bsBruce) reported from Sydney, New South WalesGetting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.
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Dave Ray (@daveray99) reported from Sydney, New South WalesAm I the only person thinking @Telstra's "5G" mobile network is utter trash? For the last week it's been abysmal. And yes: I've cleared the cache and restarted my device.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesMy main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
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Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales@Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....
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PinarooRay (@d2832cd804534b9) reported from Sydney, New South Wales@mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesTelephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”
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Francisco G (@86franciscoG) reported from Sydney, New South Wales**** Telstra. Usless app. Crashing down
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RickMindgone. (@Rickmindgone) reported from Sydney, New South WalesDoes anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.
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💧Doug Ingram (@douggyi) reported from Sydney, New South Wales@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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Glenn Sargood (@onebg) reported from Sydney, New South WalesIt's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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Tim Millgate (@timinthecity) reported from Sydney, New South WalesAnyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???
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John Lutge (@JohnLutge) reported from Sydney, New South WalesWhen dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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Katie McRobert (@KatieMcRobert1) reported from Sydney, New South Wales@Telstra DM sent, will try to check replies when I can but with no internet or phone connection & no mobile service inside the house it can be a bit problematic …
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South Wales@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
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jac (@JackieWarner13) reported from Sydney, New South WalesMight just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra
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alan jones (he/him) (@bigyahu) reported from Sydney, New South Wales@NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@wheelyweb @Telstra They still need to have ID the person using the service.
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Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales@Telstra Speaking to your people now through the app for a problem that has taken over a month to fix. All good overcharge now being removed.
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Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter von Kittenmask (@vonkittenmask) reported@Telstra Good PR, this. Short term, the outage was a bit of a disaster, but accepting responsibility and learning from it internally is the right way to move on. Crazy that something as simple as NTP can cause a rolling cascade, but that's the nature of the beast.
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Autistic Frogler (@AutisticFrogler) reported@Telstra >Outsources entire workforce to India >Create national outages >Support staff entirely based in India >Scammers also based in India Telstra: "Sorry lmao"
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Steely Kafka (@Steely_Kafka) reported@strangerous10 @peterke60628957 @BConn39 Given Labor have had 3 terms in power, currently in their 4th, since Telstra was privatised and did nothing to change it, how is this an LNP problem?
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Elg (@elg123) reported@SkyNewsAust He friggin apologized even though he really had little to apologise for! Where’s the apology from the libs re their disgusting actions re Telstra outage?
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I Titty Da Fool (@ITittyDaFool) reported@agroasx @Telstra Some of it. Won't help phone reception indoors though. Both networks need each other
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Andrew (@andrewrdn463) reported@2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.
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DissentingSkeptic (@DissentingS) reported8 is a cult number com. But it's 17 in reverse ! more ****** psyop hoaxes ! Exiting their actors. They played silly games messing with minds shutting down Telstra for a day. People need to switch off from the asshats hoaxes. It's Venusians behind it. They are sick in the head.
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Luke Dunshea (@elldeeone) reported@Telstra that issue was an ntp server lol what a fail
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MsNobody (@MrsNobody21) reported@telstra Why the hell do I STILL HAVE NO SERVICE????!
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GEORGE_7 ♊️ 🔥🇦🇺👅👅🇦🇺 🔥 ♊️ (@georgiedons) reported@Telstra I want a months free service ***** !