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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 24, 8:55 AM GMT+10.
  • 58% Internet (58%)
  • 37% Phone (37%)
  • 5% E-mail (5%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2145 , 2196 , 2200 , 2147 and 2043 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Phone 2 days ago
Sydney Internet 3 days ago
Sydney Internet 5 days ago
Sydney Internet 6 days ago
Sydney Internet 8 days ago
Sydney Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • croydoncathy
    Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales

    @Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @Telstra Data outage in the Sydney CBD (darling harbour)? #outage

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet

  • ivanjcunningham
    Ivan Cunningham (@ivanjcunningham) reported from Sydney, New South Wales

    @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now

  • _MaxPhillips
    Max Phillips (@_MaxPhillips) reported from Sydney, New South Wales

    So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

  • Cal_O_Rynn
    Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.

  • fictillius
    Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales

    @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

  • Rickmindgone
    RickMindgone. (@Rickmindgone) reported from Sydney, New South Wales

    Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?

  • StallionDuckx3
    Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.

  • open5book
    Chloe Mason (@open5book) reported from Sydney, New South Wales

    @Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • mrsdenneysmith
    Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales

    One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

  • croydoncathy
    Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales

    @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • farleighvlogs
    someone you wont see again (@farleighvlogs) reported

    @Telstra fix your wifi right now i was playing roblox and seats in a game that i HAD TO SIT ON didnt load bc of your terrible wifi

  • arbon_rob93103
    Rob Arbon (@arbon_rob93103) reported

    @SophiaMoermond When John Howard defeated Paul Keating in the 1996 election, Australia's federal debt was $97B. He sold assets (like Telstra) plus set about paying down the debt. The debt was cleared in 2006 and our savings began. The Rudd govt inherited $17B.

  • BuZZiNiTT
    Dust (@BuZZiNiTT) reported

    @defnotbarnsybdc @QBCCIntegrity That works for awhile but now Telstra is forcing people to have a current os and have started kicking people off the network. My phone went dead last week so i went to use a backup phone and could not for this reason.

  • ms_meh
    Ms Meh (@ms_meh) reported

    @maher_aaron @wwos You Telstra 'em! Though they'll probably tell you it's a Youi problem that you don't like how the coverage is 99c delivered.

  • jarro56
    Veritas (@jarro56) reported

    @karlstefanovic John Howard & Costello last budget would have been in deficit if they didn’t sell off Telstra & gold reserves.. Costello claimed gold was no longer the standard **** look at it today IMF stated that the last term of Howard was the highest spending term of any Aust government!

  • madmike888X
    Madmike (@madmike888X) reported

    @Telstra Don’t you update this page ever?? NBN Telstra down si. E 6am

  • BuZZiNiTT
    Dust (@BuZZiNiTT) reported

    @defnotbarnsybdc @QBCCIntegrity Yep, i can confirm. @grok confirm that Telstra and the likes are booting older phones off the network

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @KensingtonRoyal In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha/Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg!

  • scrumblebum1
    Scrumblebum (@scrumblebum1) reported

    @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

  • akintowarlock
    D.J. Grey (@akintowarlock) reported

    Dear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.