Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2126, 2145, 2131, 2195, 2010, 2046 and 2747.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 12/16/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra There are no service disruptions. There is sudden and severe congestion of an evening.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra That’s correct, the last few nights it’s been terrible. I’m on FTTP and been with Telstra for almost 3 years and have never seen any evening congestion before.

  • MayorDarcy Darcy Byrne (@MayorDarcy) reported from Sydney, State of New South Wales

    @Martin_Bonobo It’s Telstra’s building. They are using the rest of it for NBN roll out and say they will let us knock it down after that.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @chrisrauchle @Telstra But Telstra still want to charge me an exit fee because the issue is “under investigation” so exit fees are “valid” but they won’t give me a timeframe for resolution. Just ask me to do more speed tests

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @0dayssincemeltd In contract so just waiting for them to acknowledge it’s broken so I can leave with no fee. Complaint in with Telstra and now the TIO. All Telstra are doing is sending an NBN tech to look at my NTD

  • manapouriman Michael (@manapouriman) reported from Sydney, State of New South Wales

    Dont wear orange when the power goes down in the area. Or you’ll have a angry mob come after you. Im Telstra! Go easy on me

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra 4Mbps is nowhere near the “typical evening speeds” for your 100/40 plan. There is nothing wrong with my network. There is nothing wrong with the NTD. There is nothing wrong with the router. It’s either inadequate CVC or your network past the POI.

  • camo1977 Cam Stewart (@camo1977) reported from Sydney, State of New South Wales

    @Telstra I’m in Sydney at the Telstra shop on George street looking to buy another iPad Pro. However the system is down. #nohelp #ironic #confidencegone #isitthathard

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra Last night I could barley load my online uni course when speeds got down to 4Mbps. In fact it will probably be faster if i disconnect the NBN and use the 4G backup of an evening.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time

  • shawol83 Kyuhyun's Wife (@shawol83) reported from Sydney, State of New South Wales

    I would like to make complaints about the attitude of your staff @Telstra the ineffective way of solving customer complaints not all of us have time to go to the telstra shop what a crappy solution ur consumer service have

  • camo1977 Cam Stewart (@camo1977) reported from Sydney, State of New South Wales

    @Telstra No point your chat team can’t help. No point. Been a customer for 15 odd years great way to treat loyal customers . #crapservice

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra By then I’ll have moved to another ISP if this nightly congestion continues. I won’t be paying any cancellation fees either. I know it’s not your fault on the Twitter team but there is something wrong with your network and no one will acknowledge it.

  • AlchemyMind James Clark (@AlchemyMind) reported from Sydney, State of New South Wales

    @Telstra @adambspencer How can @Telstra push 5G when #telstra4G #fails .. I’m in Sydney CBD out in the open by the Sydney Town Hall and only 1 signal bar on your atrocious network all the way up and down George St

  • shawol83 Kyuhyun's Wife (@shawol83) reported from Sydney, State of New South Wales

    @Telstra Lol they didnt even give m that just offered me a call back nothing else ....i love how customer service is so helpful

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra Sorry but this is on the 2LIV POI and I have someone on the 2STL POI showing the same type of congestion behaviour start on the same date. Either CVC has been reduced or you have an issue on your network somewhere.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Saxdude26 Saxdude26 #DisabledButProud #RaymanRedemption (@Saxdude26) reported

    @artfulbunny @PaulFletcherMP Not even Telstra are that fond of it. You try and report NBNCo for poor communication, and the ombudsmen is told to target Telstra. It's a borderline con.

  • UdimWitt UDim Witt (@UdimWitt) reported

    @Telstra By turning off the cable i had, NBN said it can get involved in a contract it had nothing to do with. NBN and yourself have broken Contractual laws and constitutional laws by allowing and NBN to break our contract and interfering forcing me to accept an inferior product like NBN

  • SugartitsCrypto Billy Covington (@SugartitsCrypto) reported

    @AdemOzirmak @Telstra @TPG_Telecom Damn thats quick. Who is that through?

  • Maddo113 Maddo11 (@Maddo113) reported

    @shaunmicallef (And the libs "fixing" it required selling the nation's copper network to Telstra and then buying it back at a dumb mark up. But bEtTeR EcOnOmIc ManAGers)

  • preciouspress Jack Sumner (@preciouspress) reported

    —rectify the problem including resets to my Telstra modem. I was also required during this extended period to give on 3 occasions my name, address, date of birth and billing reference. On Tuesday, the problem still unresolved, I requested that a technician visit be arranged—

  • _mitch092 Mitch (@_mitch092) reported

    @FlossyAmanda Nah they’re **** on the phone and in store. Complete anomaly to find a good one. Probably going to switch back to Telstra in a few weeks

  • albert18547576 albert (@albert18547576) reported

    @Telstra your 4G service is down in South Melbourne

  • albert18547576 albert (@albert18547576) reported

    @Telstra Your 4G service has been down for two days in South Melbourne @andy_penn

  • jdeeXGen Julio D (@jdeeXGen) reported

    @Telstra can you PLEASE help me remove message2txt. Called 132200 (as noted to do), couldn't help & passed to tech, 35 mins l8r advised it's disabled, 3hrs later it's still on. Case #23546770. I want VM, but disabling VM On Busy auto enables M2T - I don't want M2T! PLS HELP!

  • estheria_d estheria (@estheria_d) reported

    @blakandblack @Telstra I’m pretty sure the scammers use a robot to generate numbers and fake calls from that number. You can lodge a formal complaint via their website. I’m sorry this is happening to you. Frustrating.