Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2076, 2032, 2075 and 2145.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 05/09/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra This has been going on for months. Have to toggle airplane mode off and on to get a connection. Their ‘solution’ is to disable 4G and only use 3G 🤔

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Doesn’t help, Ryan. What we need is an understanding Telco. 1-2 days overdue doesn’t warrant a $15 fee. If it is routinely overdue by a month or more then it is warranted. This is why people struggle with their utility bills- no leeway, no flexibility, no compassion 2/..

  • bonkerseh Robina Chaffey (@bonkerseh) reported from Sydney, State of New South Wales

    @LesStonehouse Yep for months. I rang Telstra to complain. The robcall menace slowly fizzled out. Also I am on a no call register to ward off the crap.

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra @Kathblue Don’t ring them Kath. Use the chat. You’ll then have a record. Never. Use. The. Phone! #dealingwithtelcos101

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • Spreeman Spree (@Spreeman) reported from Sydney, State of New South Wales

    @Happylittleveg @teeser @WildeGio @GeorgeBludger Foxtel now is there streaming service. I received it free on my telstra contract. Great to watch CNN. Oh and watch the first 7 seasons of Game of thrones free. So yes it is also a streaming service

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @NickRossTech @NBN_Australia WATFJ.....can't even provide a basic service now want extra for basic........still waiting for my fix....paying Telstra/NBN for 100 getting @ best 23.........they are "investigating"........🤔😁🤣🤣🤣

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    @Kathblue @Telstra We had a grey box too. Our current internet is 100mbps through the Foxtel infrastructure. They’re using that same infrastructure to supply the nbn(tm) and I have just agreed to go with @telstra bc they could provide nbn(tm) with same service as current cable internet #winning

  • bonkerseh Robina Chaffey (@bonkerseh) reported from Sydney, State of New South Wales

    @randlight @c_tolkien I have been badgered by robocalls for at least weeks threatening that "your service will be cut off in 24 hrs if you do not contact this number" Bollocks. When I phoned Telstra to complain as I knew that it wasn't true ( in my area )... 1/2...

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra have been having issues with internet speed at Glenhaven.m NSW 2156 for days now - could someone please let me know when this issue will be resolved - hard to run a business with your network service. Thanks

  • MyannaWedes Myanna Wedes (@MyannaWedes) reported from Sydney, State of New South Wales

    @Telstra We have done this and it says no issues. However, no internet here... just want to get an estimated idea on what is going on.

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Being aware of bills is one thing; being aware that help is available in extenuating circumstances is another; but to automatically levy a late fee when an account is a day or two late is something akin to gouging 4/...

  • ClintBertenshaw Clint “Berto” Bertenshaw (@ClintBertenshaw) reported from Sydney, State of New South Wales

    @Telstra looks like the internet (cable) is down in Whalan, NSW. No outage shown on site. Have done basic level troubleshooting. Please check.

  • mik_volikas Michael Volikas (@mik_volikas) reported from Sydney, State of New South Wales

    @SContominas @aus99a @Telstra They're all shit, just to varying degrees of shitiness.

  • PaulMaric Paul Maric (@PaulMaric) reported from Sydney, State of New South Wales

    @thecattery @trevorlong @Telstra Nup. Which is the worst part!

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    @SteveMolk @VodafoneAU @Telstra ****** @telstra slap you with a $15 late fee if the system doesn’t process your payment by the due date. Due on day-n, pay it on day>n+1 and whack. You get one waived late-fee per 12mo. Great Internet. Crap customer service.

  • Isaac_IWF 皇帝Isaac🍒 (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra Services are down =/= Services are being especially slow and non-responsive at times. Don't misconstrue my words. The connection is running but it is abnormally shit. Your end, not mine.

  • ClintBertenshaw Clint “Berto” Bertenshaw (@ClintBertenshaw) reported from Sydney, State of New South Wales

    @Telstra Service is still down. The outages website reflects this now.

  • JenArmstrongNSW Jen Armstrong (@JenArmstrongNSW) reported from Sydney, State of New South Wales

    Hey @Telstra it'd be awesome if you could send the tech promised a week ago to my kids after-school care pronto. Landline down and crap mobile reception means if there is an emergency they can't call for help. Grays Point Activity Centre #sendhelp #safety #CustomerService #FixIt

  • Isaac_IWF 皇帝Isaac🍒 (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra No, And I have restarted my router and computer multiple times. Friend in nearby suburb also mentioned bad connection at the same time I was having issues. Cbf to deal with tech support for useless solution when its a problem on your end. Had this talk before

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kranknm1 Noel (@kranknm1) reported

    This is scary I answered a text on Twitter regarding Broadband speeds in my text saying that I was happy with my internet speeds via my mobile with Telstra within 2 minutes I received a text from Telstra saying they were glad I was happy with Telstra service

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra Hi Sven. it's not going well. First they said i could get international roaming on my prepaid account 🤯 Then they said I could call overseas from Australia🤯 I'm currently retraining your support staff in your own products🤯

  • tanhuzzy Tanya Husbands (@tanhuzzy) reported

    @Telstra It has been particularly bad since power outage on Friday 6th May

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra Been on chat for 1.5 hours and it allegedly escalated to third line support, but then the chat just went silent. "It'll be another 10-15 minutes" 20 minutes ago. Precisely how crappy is your support?

  • koobiologist purple minion (@koobiologist) reported

    just hung up on some telstra scam call after telling them to stream good boy gone bad #DoingMyPart

  • oberonsghost Maria, Comrade Ghost (@oberonsghost) reported

    @Telstra Thanks and that’s all understood, but is Telstra being at all proactive in involving law enforcement agencies, given that scammers are clogging your network and ripping off some of your most vulnerable customers?

  • NettlePot Pam Swanborough (@NettlePot) reported

    @Telstra I want heaps credit for not once using the stream of foul language this situation deserves You know when I lived in the UK my mobile service just went 'Hi I see you're in another country. Have a nice holiday' and zero issues. what is wrong with Testra??

  • SallyLawry 💧Sally Lawry (@SallyLawry) reported

    @ElianeMayer6 @AmyRemeikis By contacting Telco I had one contact, or Case Manager, who was very helpful . We have had lots of problems with connections and speed . Main problem being old copper wire and distance from the node . Got a good refund as Telstra was simply not providing promised service

  • Maz__AU Maz (@Maz__AU) reported

    @RxstyyAU @Telstra Nothing but problems!!

  • Maz__AU Maz (@Maz__AU) reported

    @Telstra Yes, We've been having problems with our promised speeds at the premises for quite a while now. Numerous phonecalls & complaints but nothing seems to be happening. Department of Fair Trading is the next step if this problem is going to be ignored further