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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 3 outage signals in the last 24 hours around Sydney, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 12, 5:04 PM GMT+10.
  • 53% Internet (53%)
  • 37% Phone (37%)
  • 11% E-mail (11%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2066 , 2200 , 2147 , 2043 , 2154 and 2076 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Phone 6 hours ago
Sydney Phone 8 hours ago
Sydney Phone 12 hours ago
Sydney Phone 4 days ago
Sydney Internet 8 days ago
Sydney Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet

  • CorruptNSW
    Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South Wales

    How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol

  • AlexGraham1991
    Alexander Charles Graham 🇦🇺 🏇🍷 (@AlexGraham1991) reported from Sydney, New South Wales

    Very quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people

  • DianaDJ7
    Diana DJ (@DianaDJ7) reported from Sydney, New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • FionnaYvette
    Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

  • NathalieS_29
    Nathalie Stewart (@NathalieS_29) reported from Sydney, New South Wales

    @estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @Telstra Data outage in the Sydney CBD (darling harbour)? #outage

  • bigaza2151
    bigaza2151 (@bigaza2151) reported from Sydney, New South Wales

    @Telstra outage in parramatta area? Whats the current status??? #telstraoutage

  • 3bsBruce
    Richard (@3bsBruce) reported from Sydney, New South Wales

    Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    Another night stolen from me as I try to have @Telstra deal with a problem it created.

  • mrsdenneysmith
    Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales

    @Telstra Speaking to your people now through the app for a problem that has taken over a month to fix. All good overcharge now being removed.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

  • robin_afd
    Robin Leonard (@robin_afd) reported from Sydney, New South Wales

    Woah Telstra outage

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    @Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    @Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.

  • CorruptNSW
    Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South Wales

    @Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86

  • bigyahu
    alan jones (he/him) (@bigyahu) reported from Sydney, New South Wales

    @NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OCELeoo
    🇦🇺Leoo 🗻 (@OCELeoo) reported

    @SamuelLalor22 @AFL @Telstra Changing the subject now are ya Exactly what I thought poor ****

  • ConPaffas
    Con (@ConPaffas) reported

    @MPolyalloy Now do the ALP list or does that not suit the agenda? Btw, I don’t support government selling assets. Or military bases for that matter. The only one that was good sale was Telstra, because they got a lot more than what it was worth and it hasn’t appreciated. Tech killed Telstra

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning

  • Aquis_GN
    Aquis_GN 📱🤖 smartphone/android vtuber (@Aquis_GN) reported

    @thesamuelnam Where was it imported from? Try using Vodafone or telstra it might help

  • EBlackwell6280
    Elizabeth Blackwell (@EBlackwell6280) reported

    I'm in Brisbane for a bit and I had forgotten how woeful @telstra mobile broadband is in the city. Endless dropouts and slow downs.

  • pirate71305695
    pirate (@pirate71305695) reported

    @PaulineHansonOz @Mummymobbsback1 This is not a bad policy. It's pretty good. As long as the people representing the tax payers are legit and not multimillion dollar leeches like we had with Telstra. And also they must be born in Australia. No foreigners to run the taxpayers interests.

  • glyphclutter
    vinni • 包沁燕 🇵🇸 (@glyphclutter) reported

    before i switched to a provider on telstra wholesale i’d be en route to work on a call like sorry if comms go down lads i am approaching the site™ (westgarth).

  • louiewaterss
    Clay Waters (@louiewaterss) reported

    Physically walked in to a @Telstra store to buy the new modem and they literally would not let me buy it. I have to ring up and enquire about it. What kind of system is that? You have the modem on display. It's in stock. I want to buy it. I'm a decade long customer! Joke

  • YUHeff2BSoGreen
    This Dalek's Workday 🇺🇦💉💉💉 (@YUHeff2BSoGreen) reported

    ai isn't as scary as the blind trust some people have of whatever ai-tainted search result sits at the top of the page. this guy at the telstra shop tried to tell me an 11 digit number starting with 1888 was the boost support number. we don't have phone numbers that long.