Telstra Outage Report in Sydney, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2000, 2138, 2037, 2200, 2160, 2117, 2028 and 2190.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (44%)
-
Phone (36%)
-
Wi-fi (8%)
-
E-mail (6%)
-
Total Blackout (3%)
-
TV (3%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail
-
Josh
(@wombatdigital) reported
from
Sydney, State of New South Wales
@Benson20201 Senis no longer owned by Telstra not a Telstra issue
-
Croydon Cathy
(@croydoncathy) reported
from
Sydney, State of New South Wales
@Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?
-
Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..
-
bigaza2151
(@bigaza2151) reported
from
Sydney, State of New South Wales
@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Your Netflix analogy is the issue I was raising there.
-
Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
-
SKYLXRK
(@skylxrksays) reported
from
Sydney, State of New South Wales
Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
-
Dan Wilkinson AKA @hotndelicious 🎞🌊✨
(@hotndelicious) reported
from
Sydney, State of New South Wales
as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
-
Nathalie Stewart
(@NathalieS_29) reported
from
Sydney, State of New South Wales
@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”
-
Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@wheelyweb @Telstra They still need to have ID the person using the service.
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Busby
(@Adam_R_Busby) reported
How can it be so hard to cancel a dead persons mobile phone account ffs @Telstra too busy trying to offer alternative services. Mum is dead and we want to cancel her mobile account and told them this. ********* service, just deplorable in the circumstances of a loved one dying
-
Brendan
(@Bdnzor) reported
@Telstra And is a cancel possible via twitter (PM)? Unsure I want to try and brave chat again.
-
Eggo
(@EggyBoiyy) reported
@Telstra This was a while ago I've just been living with it at this point for months. saw the telstra ad and was instantly annoyed. Maybe you can check if there are internet problem in Sydenham Victoria
-
Henry's Cold Shoulder.
(@KimHDRoberts) reported
Telstra is the most difficult company to be a customer of. Fight me.
-
Alan O'Connor
(@alanoc74) reported
@Telstra You guys are awesome at replying to social media comments......it's a pity you don't put the same energy into providing after sales support. The worst customer 'care' experience ever.
-
allrite
(@allrite) reported
They are expensive, but they don't seem to have VoLTE support on Telstra, so might not be able to do voice calls after mid-2024. Apparently they do work on other networks.
-
Alan O'Connor
(@alanoc74) reported
@Telstra I ordered a new phone, got sent a dud..returned it.....4 weeks later (after hours on the phone) they offered a refurbished replacement for the same price as a new one, but wouldn't offer an upgrade. Folks, avoid like the plague....their after sales support sucks arse
-
Helen Edwards
(@HelenEd25420640) reported
@ChrisMinnsMP @JulianAndrew63 my Telstra NBN is a much poorer service than G3, it drops out constantly. I can’t watch a movie without turning the internet off and on 3 times. This is the best on offer?
-
#HaunyforShauny
(@colonel_1973) reported
@bogues2zoners Where we live we had terribly poor mobile phone service with Telstra. Our village all contacted them with the issue - about 30-40 + households/businesses - and were met with same answer “we are aware of the service issues but we have no intention to address them at this stage”
-
Lachiee
(@Lachieevfx) reported
@GoodzieAU Optus is so **** mums. @Telstra can u back me up on this message?