Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2037, 2138, 2145, 2200, 2117, 2049 and 2146.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 01/29/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • RhonaRuby RhonaRuby (@RhonaRuby) reported from Sydney, State of New South Wales

    @Telstra My mother has had the worst service from Telstra: Miranda staff number #683533 - from the area where you change address details. After being on the call for 60minutes - it looks accidentally hung up on a 74 year old ! What a disgrace you are for dismissing an elderly person !

  • EndaMarkey Enda Markey (@EndaMarkey) reported from Sydney, State of New South Wales

    @Telstra Thanks for following up. I spoke with someone, who told me that the issue was being investigated, but there was no useful advice about when the service would return. We’re approaching day three, and still no resolution.

  • Sonic_Booth Paul Booth (@Sonic_Booth) reported from Sydney, State of New South Wales

    @spannaforce @Telstra Had one Indian dude pretending to be from Telstra, saying my internet and phone will be cut off if he didn’t fix my internet even though there was nothing wrong with it, i went a long with it and said do you mind if I ******** while you talk etc, started pretending I was etc

  • LetSleepingDogz Mac on tour (@LetSleepingDogz) reported from Sydney, State of New South Wales

    So we’ve had a @FOXTEL_Help @Telstra cable outage all week long and it’s annoying. More annoying has been a sudden increase in scam landline calls from “Your Telstra” urging me to add code to my PC to fix it. 1/2

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hi Jessica, no reference numbers were given to me as it was on my file and I was assured someone would contact me within 24hrs. This problem with the nbn seems to be happening across Sydney

  • PodricoVargas Podrico (@PodricoVargas) reported from Sydney, State of New South Wales

    @adamscrabble Like how Telstra slows down everyone’s internet in Australia until they join the the NBN. It’s complete horseshit mate!

  • jessica_lonard Jessica Lonard (@jessica_lonard) reported from Sydney, State of New South Wales

    @Telstra - so help me god if my internet cuts out one more time when I’m watching Game of Thrones 😡🤬. Four minutes in and my Telstra TV disconnected.

  • janelle__erika J. (@janelle__erika) reported from Sydney, State of New South Wales

    Love when you suddenly start speaking in Tagalog whenever you speak to a Telstra customer service rep on the phone 😂

  • Bryn_Newman Bryn Newman (@Bryn_Newman) reported from Sydney, State of New South Wales

    I have a solution: @Telstra versus @Foxtel trial by combat #foxteloutage #GOT8

  • jdeplater Jason de Plater (@jdeplater) reported from Sydney, State of New South Wales

    @Telstra This is clearly an inferior offer compared to Telstra thanks. Everyone knows collecting points means spending more real money and time rather than just redeeming a discount immediately for being a loyal customer. Pathetic.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hello Angela/Jimmy..I’m still waiting to hear back from someone regarding the issues from the last two weeks..was told it would be 24hrs

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @telstra can you sort out data at green square please, doesn't work all the way to central with full 4G signal.b

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    Hey fellow @Telstra CBD Airplane mode togglers - looks like a DNS issue! I installed @Cloudflare’s app which overrides Telstra DNS settings and everything’s working fine.

  • Caitybahhh John West [TUNA] (@Caitybahhh) reported from Sydney, State of New South Wales

    It took 2 months but I finally won my battle with Telstra. No longer do I have to pay for a service I didn’t receive 😇😇😇😇

  • reannonjohnson Reannon Johnson (@reannonjohnson) reported from Sydney, State of New South Wales

    hey @Telstra, can you pls explain to me why you sent me an email saying you've increased my home internet speed + service, for FREE - yet I haven't been able to use the service for 3 days! And yes, I have already reset my modem - TWICE + restarted all the services connected.

  • bondirecovery bondirecovery (@bondirecovery) reported from Sydney, State of New South Wales

    So Telstra/Apple has hamstrung me with a faulty phone! But I have 12 stepped my way through it and Acceptance is the answer to ALL my problems today.

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @developerjack Ugh, I had similar with the old POTS Telstra phone, was meant to be cancelled when service got migrated to NBN, figured it out a few months later.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @JaneCaro @Telstra 18 days for us last time. . Spent days on phone negotiating mobile phone bill ONLY TO BE CHARGED anyway! (Direct debit customer) 😡

  • danumph ¥ (@danumph) reported from Sydney, State of New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra It’s completely ridiculous that I still have no answers from last week and it’s continued to happen again. It makes me question why I’m with you and why I pay a premium for such bad service

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Claire_Juranic Cez (@Claire_Juranic) reported

    So I once again have no internet. @Telstra tell me to give them the billing account before they can help. How do I do that if I have no internet and the is not connect to my phone Some excellent logic here Telstra

  • nawagadj MichaelH (@nawagadj) reported

    @Telstra here in Maningrida NT, mobile data download rates of 1.3 Mbps…at best. Often down to 0.3 Mbps. Makes mobile work a bit difficult. And mHealth options?

  • nikopip Niko (@nikopip) reported

    @Telstra. All care no responsibility. I hand on my trade in at your chadstone store and it never gets recorded. Now I have no phone and no one cares. Great work telstra

  • davispg Paul (@davispg) reported

    Hi @Telstra I have, for years now, attempted to have you send me phone bills electronically. I've filled in forms. Rang numbers, raised jobs. Yet paper bills continue. It's a bit much to bill me an extra $2 per month because your admin systems are broken. So, ombudsman next.

  • nikopip Niko (@nikopip) reported

    @Telstra I handed in my trade in and they have recorded it on kingfisher your app. Now I have no phone no credit and your support people can’t help. No one cares. I ring Chadstone no one answers. Your own stores can’t process a trade in

  • philmccrea Philip McCrea (@philmccrea) reported

    Hey @Telstra fix your spam filter please!!!!

  • SamMalcolm1414 Sam Malcolm (@SamMalcolm1414) reported

    My Telstra modem bricked, and they’re refusing to help me until tomorrow because the team that manages my service isn’t around even though it’s the same modem as is used for NBN. Terrible CX. It’s going to end with them needing to send me another anyway just do it now???

  • lewisgracie88 Lewis Gracie (@lewisgracie88) reported

    Disappointed with @Telstra customer service. Told to make an appointment to buy a phone despite it being in stock. Another store couldn't serve me until the next day. Went to @Optus and though they didn't have stock, they were more than willing to help. Ended up buying on @Amazon

  • PRIVATEVIDEOS5 No real name (@PRIVATEVIDEOS5) reported

    I never call Telstra and it's not telstra - it's not them ! Who the hell is that ?

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @sfw1956 @MrKRudd @10NewsFirst How do you suppose private business would be able to roll out a fibre network when the incumbent telco owns all the pits and pipes across the country and does everything to stiffle competition. Remember optus HFC and how telstra steamrolled them with their HFC.