Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2190, 2138, 2199, 2203, 2145, 2064 and 2761.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
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| Sydney |
Phone | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻
(@AGhostMachine) reported
from
Sydney, State of New South Wales
Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?
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Craig Harkness
(@Craigh8) reported
from
Sydney, State of New South Wales
@sjp123abc @Telstra Irony is that communications companies are the worst at communication
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Neil Varcoe
(@neilwrites) reported
from
Sydney, State of New South Wales
@sallycoatesDT @Telstra A customer service rep on the app went to check my details. That was a week ago.
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM
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Darren Woolley
(@darrenp3) reported
from
Sydney, State of New South Wales
The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset
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Gavin
(@GLShootsPhotos) reported
from
Sydney, State of New South Wales
Hey @TelstraBcast @Telstra_news Telstra your customer service is pathetic
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
The internet is down which causes me great pain as I won’t be able to watch #TheMandalorian and I may not be able to record @BenStevesVideo1 in the morning! ******* internet! Come on @Telstra, how about it?
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🦠 Evan The Masked Commuter
(@fictillius) reported
from
Sydney, State of New South Wales
Telstra really is **** in the Sydney CBD. Needed to download a file so tethered via Telstra mobile. It was going to take 2hrs. Switched to Vodafone mobile and downloaded in two minutes.
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra 3 days 6 live people conversations and still no resolution you have got to be kidding me 🤬
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Esther Clerehan 😷
(@clerehan) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.
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Ken Moore
(@midii) reported
from
Sydney, State of New South Wales
Good to see the Telstra service has improved. It’s normally nonexistent along the metro line but full bars at the moment. 😎🥳📈
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra Thanks Jess - I have done the trouble shooting and when it completed the testing it asked me to contact Telstra - I gave up after being on hold for 4.5hrs
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Gail Clifford
(@GailClifford7) reported
from
Sydney, State of New South Wales
@RebekahsRight @Telstra I used their online platform a few weeks ago, after endless frustration with the phone service. I have to say I was impressed, got a quick answer and the problem solved within a couple of days. Won’t even try phoning anymore.
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Damo
(@QuikSand86) reported
from
Sydney, State of New South Wales
To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Susanna
(@suessaints) reported
@Telstra help desk on a long weekend is even more appalling than normal. Treating your customers like idiots. I’ve already tried the App, calling, self diagnosis tests and know the modem is faulty. Do not send me on a never ending cycle of frustration. #wtf
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Anthony Eden
(@anthony_eden) reported
Anyone else experiencing @Telstra Business NBN outages this arvo? I'm aware of two sites in NSW down and wait times are 1hr 50mins and counting
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🍍Prof Qlder 🌸
(@Qlder) reported
@Telstra Idiot social media people at telstra
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Manu M
(@wildcheetah7) reported
@Telstra 60mins on call and waiting to speak to someone for technical support for a small business. #useless #timetomoveon
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Caroline
(@L1I9N6K4) reported
.@Telstra You are running a monopoly on coverage and not providing a decent service. It totally sucks. There is no alternative.
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tommasino
(@CalcioTommasino) reported
2 hours and 10 minute wait on the phone then the call restarted? Are you joking @Telstra ??? NBN business has been down for 3 hours
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Matthew Smart
(@nidoni) reported
@anthony_eden @Telstra Yeah we have 8 sites across NSW and one in Tasmania that is down and waiting for TB to answer the support call…. 1h in queue so far.
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Barry Anderson
(@z3ndrag0n) reported
@Telstra Keilor Lodge 3038 outage page said no confirmed outages but when the gateway is on mobile mode…
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Barry Anderson
(@z3ndrag0n) reported
@Telstra Nope but I could have been distracted by being annoyed when it said the tests were all fine despite the gateway having gone into mobile mode and it *looking* like DSL is down…hard to tell when the LEDs are all the same colour if you’re just getting bleed…
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Caroline
(@L1I9N6K4) reported
@Telstra Thanks Nat, I know you’re trying to help but I seriously doubt anything will be done on the strength of one complaint. Every summer the same thing happens. But if you can provide me with the tech support phone number I’ll try.