Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Internet	18 hours ago
Sydney	Phone	1 day ago
Sydney	E-mail	3 days ago
Sydney	Internet	4 days ago
Sydney	Phone	4 days ago
Sydney	Internet	4 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Daniel Eastwood (@yeoldeguildford) reported 2 minutes ago from Sydney, New South Wales

  Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 6 minutes ago from Sydney, New South Wales

  @fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 11 minutes ago from Sydney, New South Wales

  @Telstra Your Netflix analogy is the issue I was raising there.

• 
  Jacqui Smith (@mrsdenneysmith) reported 19 minutes ago from Sydney, New South Wales

  @sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!

• 
  jac #TheAlbum (@JackieWarner13) reported 23 minutes ago from Sydney, New South Wales

  Cancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year

• 
  Probal Chakravorty (@ProbalC) reported 24 minutes ago from Sydney, New South Wales

  Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

• 
  Daniel Eastwood (@yeoldeguildford) reported 25 minutes ago from Sydney, New South Wales

  @geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people

• 
  John Lutge (@JohnLutge) reported 33 minutes ago from Sydney, New South Wales

  In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

• 
  Nafees Butt (@mnsbutt) reported 35 minutes ago from Sydney, New South Wales

  @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

• 
  BDubAus (@bwrigley) reported 36 minutes ago from Sydney, New South Wales

  @Telstra Service became available again late yesterday afternoon.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 38 minutes ago from Sydney, New South Wales

  Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”

• 
  Ivan Cunningham (@ivanjcunningham) reported 39 minutes ago from Sydney, New South Wales

  @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 42 minutes ago from Sydney, New South Wales

  @Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.

• 
  Francisco G (@86franciscoG) reported 50 minutes ago from Sydney, New South Wales

  **** Telstra. Usless app. Crashing down

• 
  Daniel Eastwood (@yeoldeguildford) reported 51 minutes ago from Sydney, New South Wales

  @Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet

• 
  Ken Moore (@midii) reported 51 minutes ago from Sydney, New South Wales

  @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

• 
  Daniel Eastwood (@yeoldeguildford) reported 52 minutes ago from Sydney, New South Wales

  @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

• 
  John Lutge (@JohnLutge) reported 53 minutes ago from Sydney, New South Wales

  The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

• 
  Max Phillips (@_MaxPhillips) reported 55 minutes ago from Sydney, New South Wales

  So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

• 
  Glenn Sargood (@onebg) reported 59 minutes ago from Sydney, New South Wales

  It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  There’s Only One Jezza (@StandMeOver) reported 4 minutes ago

  @Ausbobsmit And she’s as dumb as ****. Watched the Telstra 000 enquiry and she couldn’t even get the Telstra CEO’s name right. Any wonder these senate enquirers aren’t worth the paper they’re written on. As for actions post them, wipe my arse with them as the majority are forgotten.

• 
  Spiro Arkoudis (@SpiroArkoudis) reported 6 minutes ago

  @_maxantonov I used my Pixel to tether my 5G internet to my Mac and that finally loaded up LinkedIn on my browser but it's still flakey...I'm reading Azure Telstra issues in the mix

• 
  Mat (@Phantomwolf319) reported 10 minutes ago

  @slinkjej @25YearsAgoLive Eh. Other than that. I don’t think Howard has much of a chance much longer. He’s getting WAY too long in the tooth for me since the Telstra sale which was stupid. Here’s hoping this isn’t a repeating incident no less

• 
  BeefyGold6669 (@BeefyGold6669) reported 13 minutes ago

  @sanpellyenjoyer I swear that one in the teal shirt was Steve from Dell tech support. And the one next to him was Randy from Telstra

• 
  Bobby (@roberts_pa97578) reported 14 minutes ago

  @w0tn0t2201 @Telstra I’m the same as you. I’ve never used Telstra and I wouldn’t even use them if they were given away free carrier pigeons.

• 
  GayCarBoys (@GayCarBoys) reported 16 minutes ago

  @ShiannonC did i ever tell you about the time in telstra i got asked if i would have any problem working for a woman boss? that hateful place was rotten to the core

• 
  FREESPEECH101 (@FREESPEECH1017) reported 17 minutes ago

  Starlink Direct to Cell sets another world record. Starlink DtC is now the first Commercially licensed DtC satellite provider to offer commercial continuous coverage service first on 7 Continents. 1 North America - TMobile US 2 South America - Entel Chile 3 Europe - Telefonica VMO2 - UK 5 Asia - KDDI - Japan 6 Africa - Airtel - DRC Congo 7 Australia - Telstra - Australia

• 
  Sutho (Sharks) Dan (@SuthoDan2) reported 19 minutes ago

  Those Telstra ads are SO ... ****** .. ****!!!

• 
  Mo Syed (@msyed_) reported 22 minutes ago

  When ChatGPT Beats High-Priced Lawyers in Court 1/9 A Sydney uni lecturer just beat a university’s legal team in court using ChatGPT. Telstra bumped its CEO’s pay right after cutting jobs and crashing the network. And researchers found a way to hack a Boeing 737 with a device the size of a 20-cent coin. Here is the tech news that actually matters this week 🧵👇 2/9 Greg Baker, an IT lecturer at Macquarie University, took on his employer at the Fair Work Commission over new casual conversion rules. The university brought trained lawyers. Baker brought ChatGPT. The tribunal ruled in his favour, handing him a permanent part-time role in a historic test of untested employment laws. 3/9 This is why people get excited about everyday AI. Hiring a workplace lawyer to fight an employer costs thousands before you even walk through the door. An LLM can comb through legislation, draft arguments, and help someone represent themselves without spending a fortune. The real shift isn't AI replacing judges. It's giving ordinary workers the legal firepower usually reserved for big HR departments. 4/9 Anthropic confirmed Claude will soon add invisible watermarks to text and files to meet EU rules. The watermark stays attached even after you copy, paste, or tweak the wording. Some users are already cancelling subscriptions over it. Nobody wants to hand in a report they spent hours editing only for an automated filter to flag the entire thing as machine-written. 5/9 Telstra decided to give its CEO a base pay bump. The timing is wild: • A massive nationwide network outage in July • 1,200 staff cut across the year • A slump in top-line revenue • Threats to freeze regional mobile investments if the ACCC pushes for domestic roaming Corporate boards have an incredible ability to read the room completely backwards. 6/9 A routine "system update" triggered a major Mastercard outage across Australia this week. Shoppers got stuck at checkouts with full trolleys and tap-and-go cards declining everywhere. We keep pushing towards a cashless economy, but our payment rails fall over whenever someone pushes the wrong configuration file. 7/9 Security researchers proved they could compromise a Boeing 737 using a coin-sized hardware device. It took them roughly 60 seconds to gain access. Physical plane safety used to be about rivets and engines. Modern aviation is networks, firmware, and bus architectures. If you can physically plug into a port, the jet is just another computer with wings. 8/9 Retailers are now testing facial recognition scans at the register so you can pay for your flat white with your face. It saves about two seconds compared to tapping a phone. In return, a commercial database gets your biometric scan. Hard pass on trading facial geometry for a cappuccino. 9/9 The thread tying all of this together: AI is levelling the playing field for individuals against giant institutions. Meanwhile, critical infrastructure (planes, payments, telcos) is becoming more fragile by the day. Tech works best when it empowers people, not when it creates single points of failure.

• 
  Kråke (@Kroke14) reported 24 minutes ago

  @7NewsSydney Great now she'll offshore even more Telstra workers under the guise of AI adoption so she can recoup some money for herself. Worst Telstra CEO ever..