Telstra Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	2 days ago
Sydney	E-mail	2 days ago
Sydney	Internet	3 days ago
Sydney	Phone	3 days ago
Sydney	Internet	4 days ago
Sydney	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Merry Sithmas (@spclark14) reported 1 minute ago from Sydney, New South Wales

  @Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.

• 
  Merry Sithmas (@spclark14) reported 13 minutes ago from Sydney, New South Wales

  @QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.

• 
  Ken Moore (@midii) reported 13 minutes ago from Sydney, New South Wales

  Good to see the Telstra service has improved. It’s normally nonexistent along the metro line but full bars at the moment. 😎🥳📈

• 
  Damo (@QuikSand86) reported 20 minutes ago from Sydney, New South Wales

  To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope

• 
  melgianoutsos (@melgianoutsos) reported 24 minutes ago from Sydney, New South Wales

  @Telstra 3 days 6 live people conversations and still no resolution you have got to be kidding me 🤬

• 
  Merry Sithmas (@spclark14) reported 24 minutes ago from Sydney, New South Wales

  The internet is down which causes me great pain as I won’t be able to watch #TheMandalorian and I may not be able to record @BenStevesVideo1 in the morning! ******* internet! Come on @Telstra, how about it?

• 
  Danielle Lonnon (@DameDivaDan) reported 39 minutes ago from Sydney, New South Wales

  Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.

• 
  melgianoutsos (@melgianoutsos) reported 40 minutes ago from Sydney, New South Wales

  @Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬

• 
  Ben B (@Benb55) reported 42 minutes ago from Sydney, New South Wales

  @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

• 
  Esther Clerehan 😷 (@clerehan) reported 43 minutes ago from Sydney, New South Wales

  @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

• 
  👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported 44 minutes ago from Sydney, New South Wales

  Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

• 
  Gail Clifford (@GailClifford7) reported 48 minutes ago from Sydney, New South Wales

  @RebekahsRight @Telstra I used their online platform a few weeks ago, after endless frustration with the phone service. I have to say I was impressed, got a quick answer and the problem solved within a couple of days. Won’t even try phoning anymore.

• 
  James ‘Rodríguez’ Ferguson (@JamieMirror) reported 49 minutes ago from Sydney, New South Wales

  @Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks

• 
  James ‘Rodríguez’ Ferguson (@JamieMirror) reported 52 minutes ago from Sydney, New South Wales

  @Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.

• 
  𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷 (@ah22ch) reported 53 minutes ago from Sydney, New South Wales

  @BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!

• 
  Merry Sithmas (@spclark14) reported 54 minutes ago from Sydney, New South Wales

  @Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO

• 
  Neil Varcoe (@neilwrites) reported 58 minutes ago from Sydney, New South Wales

  @sallycoatesDT @Telstra A customer service rep on the app went to check my details. That was a week ago.

• 
  Gavin (@GLShootsPhotos) reported 58 minutes ago from Sydney, New South Wales

  Hey @TelstraBcast @Telstra_news Telstra your customer service is pathetic

• 
  Merry Sithmas (@spclark14) reported 58 minutes ago from Sydney, New South Wales

  @Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO

• 
  Darren Woolley (@darrenp3) reported 59 minutes ago from Sydney, New South Wales

  The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stef Angel (@StefAngel12) reported 2 minutes ago

  @Scamwatch_gov Omg ! I have been definitely been Receiving all these phone calls they were Australian numbers and they were all sound from India Pertain to be Australian customer service from Telstra trying to getting my bank account details and crazy messages website links from the scams ..

• 
  Ross the Refactorer💉💉 🏳️‍🌈🇦🇺🀄🐇 (@EnsignR) reported 3 minutes ago

  @stilgherrian @SuperCroup And if Telstra is allowed to buy the NBN the analogy will be complete as well be right back where we started with exactly the same problem trying to solve them with solutions we already know don't work.

• 
  IanRob (@IanRobert_60) reported 5 minutes ago from Brisbane, Queensland

  @Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place

• 
  Rosie Kenney (@Rose_Kenney77) reported 5 minutes ago

  Hey @Telstra you've taken $150 of my money rather than the $30 you were meant to when I did my prepaid recharge. The best bit? Your customer service line told me too bad, just wait till Monday! I mean who needs to eat right?

• 
  Chinese Asset #6236842452 (@Asset90210) reported 14 minutes ago

  @Telstra Coverage in Melbourne CBD is apparently reduced or patchy. Perhaps it is the Victorian State police using signal jammers. If this is the case does Telstra support police interference in a service that customers pay you for? Use of such devices is a Federal offence.

• 
  Don Coles 🇭🇲 (@ozsilverfox) reported 20 minutes ago

  @Telstra Why is Telstra 5G network is just operating on 4G for the last few days in #Adelaide in area that always operates on the 5G network

• 
  💧🕯Morpheus🦘 (@MorpheusBeing) reported 20 minutes ago

  @Telstra @PeterWi05879624 I still have landline for medical reasons, as the mobile service here is crap. Signal booster would be great but can't afford the $1K plus site investigation costs. I think I am one of few landline customers left on local exchange, most gone mobile.

• 
  Brayden C (@CranwellBrayden) reported 22 minutes ago

  @AppleSupport iPhone 12 Pro Max on the 5G Telstra network (Australia) has delayed sms messaging time with a few numbers, the receivers telling me they can get up to 4 duplicate messages! Will wait for a software update, everything is very new an bugs expected

• 
  Aztro (@Aztro_rl) reported 24 minutes ago

  @cruizyyy @Optus so bs bro, need to up there game or @Telstra will have a new customer

• 
  Chinese Asset #6236842452 (@Asset90210) reported 24 minutes ago

  @acatcalledmae @Telstra In a shut down city on a weekend....