Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2037, 2049, 2117, 2145, 2065, 2127 and 2160.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
TV | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Jesse donnelly
(@Jesse_1966) reported
from
Sydney, State of New South Wales
@Telstra Your ELF policy is a sham. The reason the lease plan was good for me, i did nothave to go through this crap, 2 weeks on a plan and its back to more of your 0 customer service 0 care factor.
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Electric Future
(@electricfuture5) reported
from
Sydney, State of New South Wales
@Michael01996367 @MelbTeslaMatt Sometimes can just be a Telstra issue. But I've noticed the connection in Tesla is a bit dodgy lately.
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Robert Anderson
(@RobertA888888) reported
from
Sydney, State of New South Wales
@bobjcarr I can report to you tgat is true. We work remotely but tge Telstra connection in our office goes down. I have to go back to the office to reset it so we can work remotely. It went down twice yesterday.
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Kevin Harradine
(@harradine) reported
from
Sydney, State of New South Wales
@Telstra I tried to report a Telstra Air location that doesn't work, but your online chat directed me to phone up and the automatic voice on the phone directed me to go online. Twitter is my only hope. The location is 440 Victoria Avenue Chatswood NSW.
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AJP
(@pricey43) reported
from
Sydney, State of New South Wales
@Telstra why are you saying no outages but everything is down
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Croydon Cathy
(@croydoncathy) reported
from
Sydney, State of New South Wales
@Telstra now would be a really good time to repair the huge cable cut in Croydon NSW which left many of us without fixed line phone internet for weeks (fix not til 3/4) Appreciate the extra data 👍 but my street also mobile black spot... Work & school from home v difficult
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@Raf_Epstein I am with Victoria and NZ and the UK. And when I get a stupid text today from Telstra that advised me to stay home...if sick...NOT Stay Home regardless, another stupid wrong message from this idotic govt, I just want to cry!
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Lesley Hitchens
(@lesleyhitchens) reported
from
Sydney, State of New South Wales
In this time of confusion & crisis, there is one constant, emails from @Telstra : “nbn™ service interruption during network updates”. How reassuring. 😒
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Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
@Telstra no internet at 167 Regent St Redfern. AGAIN #Broadband #Telstra #outage #itsbeendays
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Jesse donnelly
(@Jesse_1966) reported
from
Sydney, State of New South Wales
@Telstra The agent told me sometimes they get grease on the ph. Grease!!! I did have an ******* ph, my first mobile was motor rola flip ph. Never had an issue with grease before.
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Adam Gwynne
(@gwynne007) reported
from
Sydney, State of New South Wales
@ahails @Foxtel @Telstra Ring up and cancel, they’ll give you something free for a while.
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Gigi Penna
(@giginator_) reported
from
Sydney, State of New South Wales
Or @telstra is perfectly demonstrating their customer service skills
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Andrew Condon
(@_condo) reported
from
Sydney, State of New South Wales
Great work @Telstra showing great leadership. Among a number of initiatives, agrees to extend any #sponsorship set to expire this year for a further 12 months to help provide their sport & arts partners certainty & valuable support needed to push through these unprecedented times
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Jesse donnelly
(@Jesse_1966) reported
from
Sydney, State of New South Wales
@Telstra I have issue with new Samsung 10note, intermittent issues. I have been to 5 stores, dee why my local, i think Erina store, where purchase was made have blocked my number. Youre a disgrace.
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Marietta Del Vecchio
(@MariettaDelVecc) reported
from
Sydney, State of New South Wales
Thanks @Telstra, I was just on hold for an hour before the line cut out. What a time for shitty customer service.
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swampy marc
(@swampymarc2801) reported
from
Sydney, State of New South Wales
@K_Blake9 I started having serious problems from about 3 weeks ago. I’ve asked @Telstra no real reason given. I’ve even resorted to tweeting them earlier today and still no response. Can’t keep telling us that it’s the best we’ve got. Because if it is we are one ****** up country.
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swampy marc
(@swampymarc2801) reported
from
Sydney, State of New South Wales
@denissnowy @9_Moley @NRL @AndrewVossy @RaidersCanberra Good point. I have it by virtue of being a @Telstra customer but because of shitty 4G service good luck if you can watch a game live as it happens. Can take over 2 hours to watch sometimes.
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Jesse donnelly
(@Jesse_1966) reported
from
Sydney, State of New South Wales
@Telstra ELF for Samsung note10 absolutely , intermittent issues, your customers is deplorable. I have a video of ph. failing, i would like one that works please.
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Michael Turner
(@mturnerATB) reported
from
Sydney, State of New South Wales
@shakeyourface @JoshStevo95 If the worst happens, look at some emergency roles at Telstra Call Centres, Coles and Woolworths.
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swampy marc
(@swampymarc2801) reported
from
Sydney, State of New South Wales
Work from home they say! How can 1 do that with internet speeds of 5mbps download from purportedly Oz’s best network @Telstra it’s a friggin joke. I could walk from Strathfield to the city & back b4 a 50kb excel file opens. this country is not equipped for these situations.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dane Lewis
(@danelewisau) reported
Hey @Telstra, calling to sign my business up to your service and your PBX keeps hanging up on me. I don’t have time to come in store, why make it so difficult for new customers?
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Michael Cleef
(@micksickles) reported
@Telstra Which according to a cursory Google search means you guys haven't provisioned my order correctly. Which is the same thing that happened last time, and I swore I'd never go Telstra again for a new phone. More fool me.
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TrueBlueAussie
(@TrueBlueAussi19) reported
@abcnews Internet access these days should be deemed a necessity / basic human right. If there was real desire from Govt, NBN Co, Telstra, Optus, Vodafone etc, this problem would not exist and this article would not be needed.
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Dane Lewis
(@danelewisau) reported
@Telstra Hey @Telstra, calling to sign my business up to your service and your PBX keeps hanging up on me. I don’t have time to come in store, why make it so difficult for new customers?
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The Dandemic
(@danmuller1) reported
@Telstra Trying to get a service reconnected the service was restricted. I've been told 3 days before its restored. You've got 3 hours otherwise my companies 15 services go elsewhere
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Sharon Spence
(@Suprasharon) reported
@Telstra is there something wrong with your app. It just keeps ‘loading’. Can’t even send a help message in the app. All day and no reported faults listed. I have noticed others have also made comments.
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Chris Walsh
(@chriswalsh008) reported
@telstra turns off wireless NBN to a whole town for 4 days during floods to complete ‘planned upgrades’… many people in postcode 3328 have no other internet access and poor phone coverage. Woeful.
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Jeanah Mae Manija
(@JeanahSofia) reported
@Wadeos22 @Telstra My hacked Instagram account was quickly recovered within some minutes with the help of#GIGSTOOLS ON INSTAGRAM is an expert in this+1 (518) 620-6301
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fedrick
(@feryyarifin) reported
@Wadeos22 @Telstra It's crazy isn't it, I nearly lost it when I got hacked weeks back, to top it up, I've had that account for 7yrs, I'm just glad I got it back with the help OF #GIGSTOOLS ON INSTAGRAM . You should reach out to him.+1 (518) 620-6301
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Daniel Auffret
(@danoz74) reported
@Telstra Jeez… Didn’t think of that… Considering your website prompts me to use the app, including links that open in the app. If you look carefully, the screenshots I posted earlier are when I was trying to use the webpage…. Because of said issues with the app…