1. Home
  2. Companies
  3. Telstra
  4. Sydney
Telstra

Telstra outages and service status in Sydney, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 12, 12:02 PM GMT+10.
  • 60% Phone (60%)
  • 25% Internet (25%)
  • 8% Total Blackout (8%)
  • 4% Wi-fi (4%)
  • 3% E-mail (3%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2041 , 2155 , 2046 and 2196 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 2 hours ago
Sydney Internet 19 hours ago
Sydney Phone 1 day ago
Sydney Internet 1 day ago
Sydney Phone 2 days ago
Sydney Phone 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • MrLloydicus
    Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales

    @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

  • cbiggins
    Christian 💉💉💉 (@cbiggins) reported from Sydney, New South Wales

    2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!

  • prleeds
    Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South Wales

    Good service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.

  • JackieWarner13
    jac #TheAlbum (@JackieWarner13) reported from Sydney, New South Wales

    Cancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year

  • douggyi
    💧Doug Ingram (@douggyi) reported from Sydney, New South Wales

    @Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.

  • bigyahu
    alan jones (he/him) (@bigyahu) reported from Sydney, New South Wales

    @NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.

  • chrisrauchle
    Chris Rauchle 克里斯 (@chrisrauchle) reported from Sydney, New South Wales

    @fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people

  • d2832cd804534b9
    PinarooRay (@d2832cd804534b9) reported from Sydney, New South Wales

    @mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.

  • Cal_O_Rynn
    Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

  • midii
    Ken Moore (@midii) reported from Sydney, New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • monsonflossy
    Jane Threlfall (@monsonflossy) reported from Sydney, New South Wales

    @christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.

  • wombatdigital
    Josh (@wombatdigital) reported from Sydney, New South Wales

    @Benson20201 Senis no longer owned by Telstra not a Telstra issue

  • croydoncathy
    Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales

    @Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?

  • 3bsBruce
    Richard (@3bsBruce) reported from Sydney, New South Wales

    Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.

  • FionnaYvette
    Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

  • mnsbutt
    Nafees Butt (@mnsbutt) reported from Sydney, New South Wales

    @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

  • BJssoR
    Ben Ross (@BJssoR) reported from Sydney, New South Wales

    Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

  • fictillius
    Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales

    @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • check307
    Kmac (@check307) reported

    Brady Telstra CEO a $6 mill annual salary last year. This is obscene and why we the consumer is experiencing increased costs for no service . Try and phone in a billing complain. These salaries are wrecking the Australian economy. Why shouldn’t the workers want higher wages . WHY

  • Lincolnabe123
    🌏Henry Ross (@Lincolnabe123) reported

    @MikeCarlton01 @Telstra In perspective though, as a regional resident of NSW with friends across many regions and states, none report having lost Telstra service anytime in the past week Is it a city thing or just involving 000 ?

  • Qldaah
    David Marler (@Qldaah) reported

    Don't take any frustration out on Telstra workers. I've worked there & they'll be as annoyed about this as the rest of Australia. The wider problem is layers of management over decades not listening to workers. Telstra is a great company. Listen to workers & improve. #auspol

  • punishedmonet
    $100,000 crab (@punishedmonet) reported

    @Butterlegs_ Ye that’s why I got it tbh, thinking if I ever do my regional trips I’ll cop a basic Telstra just in case and 5 years later well lol. That said I think they’ve expanded their network bc I was down in new norcia and a few other ruralish places and my cover never dropped so perhaps

  • braskic
    Andrew B (@braskic) reported

    Has Telstra **** the bed again?

  • Steely_Kafka
    Steely Kafka (@Steely_Kafka) reported

    @strangerous10 @peterke60628957 @BConn39 Given Labor have had 3 terms in power, currently in their 4th, since Telstra was privatised and did nothing to change it, how is this an LNP problem?

  • twensor
    twensor (@twensor) reported

    @adaptive_ape Indeed. Stop & think about it. What did Telstra think would happen if they ignored multiple warnings, failed to mitigate the risk & it resulted in a huge national outage? Fat bonuses for cost shifting the risk onto the rest of us??? Wtf was the decision making here? #auspol

  • TafPomScotiPole
    The Petition of Right, 1628. (@TafPomScotiPole) reported

    @NoticerNews Why are Australians not employed at Telstra’s call centres? We should have a say in that. Especially since more Indians have migrated to Australia in the last 5 years, than all Greeks & Italians over the past 100 years. And Labor is planning to bring in hordes more Indians. India uses nuclear power at their call centres, made from Australian uranium. Why not use our uranium here? Labor is full of idiot traitors! I’m sick of calling Telstra, waiting for ages while being bombarded with ads, then finding that I can’t understand the person at the ‘call centre’. What a stupid shambles.

  • DaveTaylorNews
    David Taylor (@DaveTaylorNews) reported

    Surely if there are no deaths from the Telstra outage it’s just luck. The issue is the ability to call emergency services, not whether that led to a fatality.

  • _cocles
    Horatio (@_cocles) reported

    @TimLooker @ABCaustralia Telstra was always ****.