Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2138, 2131, 2141, 2148, 2144, 2560 and 2111.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 09/15/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • bigaza2151 bigaza2151 (@bigaza2151) reported from Sydney, State of New South Wales

    @Telstra outage in parramatta area? Whats the current status??? #telstraoutage

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra

  • hotndelicious Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported from Sydney, State of New South Wales

    as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, State of New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.

  • wombatdigital Josh (@wombatdigital) reported from Sydney, State of New South Wales

    @Benson20201 Senis no longer owned by Telstra not a Telstra issue

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.

  • NathalieS_29 Nathalie Stewart (@NathalieS_29) reported from Sydney, State of New South Wales

    @estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet

  • BJssoR Ben Ross (@BJssoR) reported from Sydney, State of New South Wales

    Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

  • DianaDJ7 Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Your Netflix analogy is the issue I was raising there.

  • croydoncathy Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales

    @Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Curtistopheles_ Curtie DasBiest (@Curtistopheles_) reported

    @Telstra Yeah there ya go, play at work when you should be improving customer service. You’re a joke, and will be owned soon. You had a chance to play fair. Now You’ll have to spend money on fixing what gets broken. #fucktelstra and the ombudsman that suck their ***** for payoffs

  • andrewwhiteau A n d r e w (@andrewwhiteau) reported

    Extremely @telstra that I can get a signal on the peaks of remote Namadgi but Canberra’s Parkes Way and GDE has 3 dead spots.

  • serpenteye Rob Harris (@serpenteye) reported

    @Telstra Wondering how many times one has to repeat to Telstra that our dear old Mum died a few months ago. Aged 93. A splendid life. Irritating and offensive to keep receiving bills for a service whose cancellation has been requested many times. Poor form @TelcoOmbudsman

  • Aerohaveno Tim Richards (@Aerohaveno) reported

    @blahblahellis @Telstra Pain in the arse. There must be more that can be done to block them. Maybe the network could verify the number they’re using matches the number they’re ringing from?

  • narayansmate Narayansmate (@narayansmate) reported

    @Telstra Hi Bek. Consumer to Consumer. I lodged a complaint,we have seen some movement. My issue is with outsourcing of call centres & Aus jobs has damaged my view of Telstra, imo. Previously, if I had an issue, call up, issue sorted in 10 mins or less. Much worse now, imo

  • NikkiKn84443633 Nikki Knight (@NikkiKn84443633) reported

    @Chrissy13308469 Go into either telstra or optus and find a young person to help

  • DonERiQ Don Eriq (@DonERiQ) reported

    @seqldr @Telstra Yeh. The customer service has been horrendous.

  • Rafecakes Rafe (@Rafecakes) reported

    @TWhaite @XboxANZ Yeah it's the worst mate. I literally had to order it from telstra to even have a slim chance. If they still have any available I would suggest that route...if you have a tesltra sub already.

  • mattgillard Matt Gillard 🎄 (@mattgillard) reported

    I don’t need extra data - its shared with my main phone which has 80GB of data which is the whole point of this service. @Telstra I opt out thanks.

  • andymcblane Andy McBlane (@andymcblane) reported

    @circleslifeAU Do you offer Telstra network?