Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2127, 2088, 2037, 2023, 2747, 2010 and 2165.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 11/22/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • janelle__erika J. (@janelle__erika) reported from Sydney, State of New South Wales

    Love when you suddenly start speaking in Tagalog whenever you speak to a Telstra customer service rep on the phone 😂

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hi Jessica, no reference numbers were given to me as it was on my file and I was assured someone would contact me within 24hrs. This problem with the nbn seems to be happening across Sydney

  • Bryn_Newman Bryn Newman (@Bryn_Newman) reported from Sydney, State of New South Wales

    I have a solution: @Telstra versus @Foxtel trial by combat #foxteloutage #GOT8

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    Hey fellow @Telstra CBD Airplane mode togglers - looks like a DNS issue! I installed @Cloudflare’s app which overrides Telstra DNS settings and everything’s working fine.

  • Caitybahhh John West [TUNA] (@Caitybahhh) reported from Sydney, State of New South Wales

    It took 2 months but I finally won my battle with Telstra. No longer do I have to pay for a service I didn’t receive 😇😇😇😇

  • LieletteCalleja Lielette Calleja (@LieletteCalleja) reported from Sydney, State of New South Wales

    @TheLauraVee @Optus Me me me ✋I’ve tried everything with no resolution. It was worth going back to @Telstra as I know their own internal communication system works. Feel your pain Laura 😬😬

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    .@telstra owes its customers a better explanation and transparency about why their 4G service has been broken for more than a week. This isn’t on. @acccgovau

  • bondirecovery bondirecovery (@bondirecovery) reported from Sydney, State of New South Wales

    So Telstra/Apple has hamstrung me with a faulty phone! But I have 12 stepped my way through it and Acceptance is the answer to ALL my problems today.

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too

  • jessica_lonard Jessica Lonard (@jessica_lonard) reported from Sydney, State of New South Wales

    @Telstra - so help me god if my internet cuts out one more time when I’m watching Game of Thrones 😡🤬. Four minutes in and my Telstra TV disconnected.

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @telstra can you sort out data at green square please, doesn't work all the way to central with full 4G signal.b

  • PodricoVargas Podrico (@PodricoVargas) reported from Sydney, State of New South Wales

    @adamscrabble Like how Telstra slows down everyone’s internet in Australia until they join the the NBN. It’s complete horseshit mate!

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    @voltagex @Telstra @Cloudflare Tried with and without the DNS overrode. Also, the first thing you should check when having network issues is DNS.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @kipps @D_Keating @i386 @Telstra Hmm yeah I just exited the airport tunnel and there was full signal but no connectivity while inside the tunnel. Only data at stations

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    @D_Keating @kipps @Telstra Transparency on this issue has been appalling

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @developerjack Ugh, I had similar with the old POTS Telstra phone, was meant to be cancelled when service got migrated to NBN, figured it out a few months later.

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    .@telstra needs to start publishing post incident reports for network outages. I’m so disappointed and frustrated with the lack of transparency @andy_penn

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    @Telstra Stop being robots and explain why 4G service was out in most cities for an entire week

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hello Angela/Jimmy..I’m still waiting to hear back from someone regarding the issues from the last two weeks..was told it would be 24hrs

  • danumph ¥ (@danumph) reported from Sydney, State of New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jpfpreston Josh (@jpfpreston) reported

    Your phone support is torturous. @Telstra I have an important voicemail from a Private number which your text service cut off half way through. Support tells me to call 101 to listen to it. "Call cannot be connected". I need this voicemail asap.

  • DanieTreg Danie Tregonning (@DanieTreg) reported

    @OrangeFizzer @stufromoz Yeah, no dramas. We actually stopped using NBN at the old place because it was so bad after years of proper cable so we switched to a 4G internet modem. We also have a spare Telstra dongle anyway, it’s just expensive.

  • pasavito 💉Tony West💉 (@pasavito) reported

    @Telstra Thanks; can’t be fixed. Had this for years. As I said before, really bad network design. Then add water & down it goes. Usually the 4G works though, odd it hasn’t. Currently back working on FTTN NBN. Speed slower than normal, will monitor. We’re on the FTTP upgrade list.

  • ShadowRoberts Alistair Roberts (@ShadowRoberts) reported

    @Telstra How can I raise a support case around some concerning actions by store staff?

  • Lee702 Lee Hughes (@Lee702) reported

    @Telstra Having spent 5 days trying to troubleshoot and correct internet issues with Telstra support, and then being told our account has been disconnected for no reason, i think it’s time to move to a more solution focused broadband provider. #telstra #poorcustomerservice

  • Morris_1300 1122334455 (@Morris_1300) reported

    @Telstra, Am trying to resolve a fault with my internet after a storm 2 days ago. Been told a technician will come out on 11/10. Asked the online help if online checks had been done, chat cancelled. I live in a large regional centre so why the delay? And why the poor service?

  • Falcadore Mark Jones (@Falcadore) reported

    Dear @Telstra , my Telstra networked mobile phone is for some reason is showing Daylight Saving time despite being in Brisbane. Time settings are set to automatic adopt network time.

  • A77AZZA Azza (@A77AZZA) reported

    @Telstra And I’ve said, what’s to investigate? I’m the account holder, I asked to have a service removed, remove it.

  • gusbruno7 Gus Bruno (@gusbruno7) reported

    Someone tell me that @Telstra ad on repeat during the #NRLGF features a guy flipping the bird at (what I’d suspect to be) rival players and fans. In slow motion nonetheless. Brilliant.

  • rovingrob Rob Scriva (@rovingrob) reported

    Optus has a shocking network across regional SA. Currently forced myself to 3G so I could use my phone. Should have shifted away when @Aussie_BB moved their provider from Telstra to Optus. Is Aldi still using the Telstra network?