Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2200, 2049, 2117, 2145, 2041, 2138 and 2037.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 01/17/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney TV
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @FiddlingWhistle @Telstra Hang in there they took 2 days to get back to me

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @JamesCridland @Telstra I got the usual go to Web, support etc just after my reply to you. I'm buying an expensive phone and wanted more info on my present contract than is available.🙄

  • allytThomas Alexandra Thomas (@allytThomas) reported from Sydney, State of New South Wales

    @tonialgray @RandaltsRandal @Trish_Drumboys @Telstra Agree - trying to sort out issue for my 90 year old disabled mother. 3 weeks later no response to calls and emails from @telstra

  • DTreffiletti Daniel Treffiletti (@DTreffiletti) reported from Sydney, State of New South Wales

    @Telstra more than 3hrs ago I was told it would be fixed within 2hrs. Only now after I followed up with a status update am I being asked for technical info which I have no idea about. I would have thought Telstra, who charges a premium for their service, would have the answers!

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

  • vickyquinlan1 Vicky Quinlan (@vickyquinlan1) reported from Sydney, State of New South Wales

    Day 2 of what could be a 4 day internet outage thanks to @Telstra. In a time where everyone is so dependant on the internet for their livelihoods, and as the largest provider of internet in the country, I find this utterly unacceptable. Up your game Telstra.

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Getting help from @Telstra is incredibly difficult and frustrating. I regret signing up.

  • schnausdm david_myers (@schnausdm) reported from Sydney, State of New South Wales

    I fail to understand why the Americans use water boarding they should just have their victims call Telstra support. Maybe it the overseas call charges.

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

  • andrewjwalsh AJ (@andrewjwalsh) reported from Sydney, State of New South Wales

    So @telstra my #smarthub appears to be a bit stupid because when the Wi-Fi goes off and allegedly switches to 4G we have no connection! Or is it a dumb operator 😂

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @NBN_Australia I got a text from Telstra to say theres an outage in the area so looks like it's a known issue and is being worked on

  • GasmanR CMR (@GasmanR) reported from Sydney, State of New South Wales

    @Telstra is there an issue with HFC internet in Turramurra. My 100M BPS link is only running at 0.03M BPS.

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

  • the_cooling Andrew Cooling (@the_cooling) reported from Sydney, State of New South Wales

    @Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

  • QuikSand86 Damo (@QuikSand86) reported from Sydney, State of New South Wales

    The Telstra Velocity Network is rubbish

  • vickyquinlan1 Vicky Quinlan (@vickyquinlan1) reported from Sydney, State of New South Wales

    @Telstra We have now been told that internet will not be restored until Monday. We have checked all houses surrounding ours and it appears we are the only house with an outage (of course some houses may not have @Telstra). Someone senior needs to call us today and explain, not text, call.

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Mumdeep @Telstra Can’t imagine a service organisation/ major utility would do that to a customer. Might be worth going into a store: we sorted out issue face-to-face setting up a PoA

  • unewtho ً (@unewtho) reported from Sydney, State of New South Wales

    On me **** Telstra, worst network I’ve ever experienced the bloody baboons

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Beejays5 Barbara Kallio (@Beejays5) reported

    @Telstra @elastikos Surely, the Telecommunications companies must know when a large number of sequential numbers are bought for an overseas customer call centre. They ring on one number and you block it only for a similar number to call again and so it goes on.

  • tertius_keen Mark Randall (@tertius_keen) reported

    @Telstra It was great he could only speak on NBN faults, not on why the mobile wifi was so slow. NBN tomorrow, by then issue may have corrected itself. Still Archadian .14 , Huawei 5.97 , reason maybevhe said was that Wifi on Archadian limited even though on unlimited plan. Go figure.

  • Davidblaw David Law (@Davidblaw) reported

    @Telstra Trying to contact telstra 3 times to cancel a service only to be on hold for 20 plus minutes then get disconnected... you can't even sack them

  • ReneBird20 Rene Bird (@ReneBird20) reported

    @iinet is down in Hobart /again/ just tried to call technical support and the wait time is over an hour. I’ve been with these guys for 13+years and I’m seriously considering joining @Telstra

  • AgentOf_SHIELD Jon (@AgentOf_SHIELD) reported

    Hey @Telstra - are you guys experiencing an unplanned outage in your number porting systems atm?? (Competitor is telling me this is why they are unable to port my numbers away from you)

  • camybobany 😷Camybobany.😷 😢It didn’t have to be this way 😢 (@camybobany) reported

    @Telstra Just want to say thanks for stealing all my pre paid mobile data which was to be used for extreme weather events as needed. We have just had such an event and now our NBN is down and I no longer have my prepaid data to access the internet. No refund, no data, no contact

  • sallyr56 💩🔥🐨 🦠😷imagine (@sallyr56) reported

    @GreenJ Just read the message from @Telstra Jonathan. Good luck with the “PM” helping to solve the problem. History indicates that this is a reach - more of an announcement. Good luck.

  • RhinoBro Ryan Burt (@RhinoBro) reported

    Hey @Telstra, where did you ‘premium’ service go? You seem to be great at handing out ‘ticket numbers’ then failing to follow-up on commitments. If you charge a premium for your services, you need to back it up!

  • petermeth Peter Metherall (@petermeth) reported

    @GreenJ @Telstra @NBN_Australia I have found TPG to be almost faultless and when I did have problems I spoke to a human located in Oz who managed to fix promptly. Friends with the same provider agree 100%.

  • DownUnderPunk Punk n Stuff (@DownUnderPunk) reported

    @peachcreekshow My mum has been with Telstra for many years and has had almost no issues. With Aussie Broadband the wifi would randomly drop out for a minute or two on a regular basis. However the customer service they have is absolutely top notch which I have to admit is really nice.