Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Internet	8 hours ago
Sydney	Internet	20 hours ago
Sydney	Wi-fi	1 day ago
Sydney	Internet	2 days ago
Sydney	Phone	2 days ago
Sydney	Internet	5 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported 2 minutes ago from Sydney, New South Wales

  @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 4 minutes ago from Sydney, New South Wales

  @Telstra Your Netflix analogy is the issue I was raising there.

• 
  Derek Bell (He/Him) (@derek_bell) reported 7 minutes ago from Sydney, New South Wales

  Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

• 
  Mark Tossell (@MarkTossell) reported 10 minutes ago from Sydney, New South Wales

  @Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

• 
  😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported 10 minutes ago from Sydney, New South Wales

  @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

• 
  John Lutge (@JohnLutge) reported 11 minutes ago from Sydney, New South Wales

  In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

• 
  Jacqui Smith (@mrsdenneysmith) reported 13 minutes ago from Sydney, New South Wales

  @Telstra Speaking to your people now through the app for a problem that has taken over a month to fix. All good overcharge now being removed.

• 
  Alexander Swift (@alexanderswift) reported 20 minutes ago from Sydney, New South Wales

  @Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues

• 
  Tim Millgate (@timinthecity) reported 27 minutes ago from Sydney, New South Wales

  Anyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???

• 
  Yanky Super (@yankysuper) reported 31 minutes ago from Sydney, New South Wales

  Why are all landlines down in Sydney @Telstra @Telstra_news

• 
  Sagittarius (Sgr) A* (@fictillius) reported 31 minutes ago from Sydney, New South Wales

  @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 32 minutes ago from Sydney, New South Wales

  @Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.

• 
  Julie Trell 🌈 (@julietrell) reported 33 minutes ago from Sydney, New South Wales

  Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

• 
  Josh (@wombatdigital) reported 34 minutes ago from Sydney, New South Wales

  @Benson20201 Senis no longer owned by Telstra not a Telstra issue

• 
  Sagittarius (Sgr) A* (@fictillius) reported 42 minutes ago from Sydney, New South Wales

  @wheelyweb @Telstra They still need to have ID the person using the service.

• 
  Nathalie Stewart (@NathalieS_29) reported 48 minutes ago from Sydney, New South Wales

  @estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺

• 
  Jacqui Smith (@mrsdenneysmith) reported 50 minutes ago from Sydney, New South Wales

  @sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!

• 
  Daniel Eastwood (@yeoldeguildford) reported 52 minutes ago from Sydney, New South Wales

  @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

• 
  Ben Ross (@BJssoR) reported 53 minutes ago from Sydney, New South Wales

  Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

• 
  Max Phillips (@_MaxPhillips) reported 58 minutes ago from Sydney, New South Wales

  So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  afraid_au (@afraid_au) reported 8 minutes ago

  Aussie @tarkov players using iPrimus or Telstra as an ISP may be experiencing high ping to the Sydney server. No ETA on a fix at this time.

• 
  Nathan ***** (@NathanOrgan) reported 9 minutes ago

  @grok @RositaDaz48 Then explain how they got the renumeration so wrong. Those companies are some of the worst managed companies in existence, and Telstra is virtually government.

• 
  GibberishCapital (@GibberCapital) reported 15 minutes ago

  @ellensandell The data centres are built by Australian companies you utter imbecile. Do you have problem with data centres built by Goodman? NextDC? Used by Telstra? Optus? Vodafone? How are you such a ******* simpleton?

• 
  Krutopimages (@JOHNKRUTOP) reported 16 minutes ago

  Telstra - what a waste of time…how can a service provider send out this month bill $20 more than Last month? From $129 to $149…what will it be for the Next month? Our streaming is constantly fluctuating I spent 2 hrs speaking to a rep. Overseas to get my modem working- Now ?

• 
  jordanjackelyse (@jordanjackelyse) reported 18 minutes ago

  @noahitallll @PatricPaal @pelisonlinegrat Work choices, joined the Iraq war, sold off last shares commonwealth bank, Telstra, and long term leases for airports, and then the biggest one of all. His 2002 China LNG (liquefied natural gas) agreement signed was the worst resource deal in Australian history. He was bad. 🤡

• 
  Roller D (@RollerD3) reported 18 minutes ago

  "Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.

• 
  steve hearne (@stevehearne7) reported 20 minutes ago

  @DHughesy Howard and Costello sold telstra and our gold reserves at rock bottom prices, that is how they started the future fund, you brainless **** ****.

• 
  Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported 23 minutes ago

  @KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.

• 
  Advice from an Aussie🇦🇺 (@Sheldone) reported 24 minutes ago

  @Telstra when are you going to get over this crap appt ****? I just want to buy a new Wifi toggle! And why are three staff members sitting and laughing together while there’s 4 ppl waiting? Wait, now there’s 4 staff members chatting.

• 
  ろーら 🪷 (@rollablazer) reported 24 minutes ago

  Telstra, your 5G modems do not tell the truth. Your service is down and the modem is green. @Telstra