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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 3 outage signals in the last 24 hours around Sydney, including 3 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 15, 8:53 AM GMT+10.
  • 60% Phone (60%)
  • 25% Internet (25%)
  • 8% Total Blackout (8%)
  • 4% Wi-fi (4%)
  • 3% E-mail (3%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2141 , 2041 , 2155 and 2046 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Phone 22 minutes ago
Sydney Phone 19 hours ago
Sydney Phone 21 hours ago
Sydney Phone 2 days ago
Sydney Internet 2 days ago
Sydney Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    Another night stolen from me as I try to have @Telstra deal with a problem it created.

  • FionnaYvette
    Fionna Collantes #PercyNation (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra It's updated, I tried everything... it's your Telstra network...

  • 3bsBruce
    Richard (@3bsBruce) reported from Sydney, New South Wales

    Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?

  • NathalieS_29
    Nathalie Stewart (@NathalieS_29) reported from Sydney, New South Wales

    @estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺

  • Rickmindgone
    RickMindgone. (@Rickmindgone) reported from Sydney, New South Wales

    After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Sydney, New South Wales

    @Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

  • bwrigley
    BDubAus (@bwrigley) reported from Sydney, New South Wales

    @Telstra Service became available again late yesterday afternoon.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.

  • p_terg
    ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported from Sydney, New South Wales

    Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

  • NickyWill100
    Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported from Sydney, New South Wales

    @bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    @Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.

  • open5book
    Chloe Mason (@open5book) reported from Sydney, New South Wales

    @Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

  • midii
    Ken Moore (@midii) reported from Sydney, New South Wales

    @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • yankysuper
    Yanky Super (@yankysuper) reported from Sydney, New South Wales

    Why are all landlines down in Sydney @Telstra @Telstra_news

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TurboDungstorm
    Turbo Dungstorm (@TurboDungstorm) reported

    @PacificJay19 @elldeeone @Telstra Nothing would surprise me. I've seen the biggest of biggest Tech companies make rookie level config errors on all sorts of gear.

  • FannyFitch
    ***** Fitch (@FannyFitch) reported

    @blakandblack yep, they use lazy, lazy scapegoating. here and now example : while tech experts trace the Telstra outage to internal hardware and software issues, Barnaby baselessly blames China for foreign interference. Cheap scapegoating, dog whistling their base, rather than real solutions.

  • MyManagerJonesy
    shane jones (@MyManagerJonesy) reported

    Is @Telstra down again ?

  • coolbanana321
    coolbanana321 (@coolbanana321) reported

    @Telstra CEO of a entire company thinks she can just get away with a 'sorry, my bad'. Wheres the resignation, wheres the the accountability. A normal employee would've been fired over something like this.

  • ChickenGoFarm
    ChickenGo 🇦🇺🇹🇼 (@ChickenGoFarm) reported

    @SkyNewsAust When Telstra failed to deliver reliable service, Jason Clare MP @JasonClareMP, the Albanese Labor Government's Minister for Education, said: "People could have died." But when @AlboMP broke his campaign promise, Jim Chalmers, the Albanese Labor Government's Treasurer, said: "People will get through it." ******* shameless.

  • GregNordo
    Greg North (@GregNordo) reported

    @AngusTaylorMP Not only that, for every white person in Australia doing a job, there's 30 of them offshore doing a poor job (Telstra , all top 4 banks) that could be done with a hand full of school kids with better outcomes. What you gonna do about this?

  • havyatt
    David Havyatt (@havyatt) reported

    @FKhnopff @Democracy_Duck @ABCmediawatch You are right that Labor privatised Qantas and CBA. But neither of these had a specific service obligation, unlike Telstra. Yes some in Labor were considering Telstra sale, but it never became policy. 3/3

  • elg123
    Elg (@elg123) reported

    @SkyNewsAust He friggin apologized even though he really had little to apologise for! Where’s the apology from the libs re their disgusting actions re Telstra outage?

  • AutisticFrogler
    Autistic Frogler (@AutisticFrogler) reported

    @Telstra >Outsources entire workforce to India >Create national outages >Support staff entirely based in India >Scammers also based in India Telstra: "Sorry lmao"

  • lvan61
    Linda van Dulst (@lvan61) reported

    Jeezus. Now China is responsible for the Telstra issue according to everyone but Sarah Martin. The level of ‘analysis’ is appalling today. #insiders