Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2015, 2170, 2138 and 2032.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (24%)
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E-mail (20%)
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Wi-fi (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, State of New South Wales
@ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.
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RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales
Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales
@Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales
Another night stolen from me as I try to have @Telstra deal with a problem it created.
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales
DAY FIVE trying to get some customer service from @Telstra!
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Richard (@3bsBruce) reported from Sydney, State of New South Wales
Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.
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Richard (@3bsBruce) reported from Sydney, State of New South Wales
Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow
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JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales
@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Jamie (@scibidoo) reported from Sydney, State of New South Wales
@phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!
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Derek Bell (He/Him) (@derek_bell) reported from Sydney, State of New South Wales
Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
I was going to post a picture here of the CHEQUE @Telstra sent me for an overpayment of $25.16 🙄 , you know, for people who’ve never seen one before, but realised to blank out all the info was too much work.
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Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Patricia (@callejap) reported from Sydney, State of New South Wales
@thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out
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Cal 🌻🏊🏼♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, State of New South Wales
@Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales
@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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Shan (@shanon_p) reported from Sydney, State of New South Wales
@Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.
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RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales
After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
I overpaid one bill and @Telstra posted me a cheque. I’ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS
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PinarooRay (@d2832cd804534b9) reported from Sydney, State of New South Wales
@mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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ModzAU (@ModzAU2) reported
@Sswrls @Telstra like it to help my internet and my facebook got hacked
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Julie_Chetcuti (@Julie_Haynes13) reported
Just spent three hours talking online to @Telstra trying to move internet connection/account from one address to a new address. Five consultants later nothing has been resolved. Have decided to cancel the account. ******* hopeless service. Three hours wasted for **** all!
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Dicktini (@kaino911) reported
well you wanna hang out with friends on the weekend? well cross off calling telstra then. you'll have to have no internet connection for 2 weeks now. and forget about that other fun thing you wanted to do. push that back to 3 weeks later.
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Tracie Griffith (@ettsettery) reported
@Telstra If only Telstra would improve their internet signal, they would have a good business to.
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Riverina Bluebell (@yvonne_cugley) reported
@mickyj63 @libliars Telstra the worst business to get anything done
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david hummel (@davidhu910) reported
@KluzeFN @Telstra Message @hackrr_rob_andrew910 on Instagram for help he's legit
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💧Shane Bryan (@ShaneBryan_IT) reported
Grab a free @Foxtel IQ5 they said, it’s great they said. Yeah, until your @Telstra @NBN_Australia connection goes down and you can’t even get FTA channels… I knew I’d regret upgrading. 🙄
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Julie Vaux (@yohornsby) reported
@Telstra I checked the My Telstra app All thats says is there is an outage not why or how its being fixed
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Escaped (@farthing3) reported
@Telstra What about your residential customers? You close cases without resolving them!! @Michael13584052 You have had me for hours on phone, with chat support on your website for 1.5 to 3 hours daily now for weeks, with no resolution!!
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david hummel (@davidhu910) reported
@KluzeFN @Telstra Message @hacker_rob_andrew910 on Instagram for help he's legit