Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2190, 2088, 2138, 2196, 2064, 2761 and 2007.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 11/08/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • carlonizeti Carlo Nizeti (@carlonizeti) reported from Sydney, State of New South Wales

    @NBN_Australia I had a chat with @Telstra , they blamed NBN for all the issues and didn’t help much. Their view is NBN can’t perform as well as a 20 year old HFC network. I know it’s marketing BS, others have Telstra 80 mbit NBN in my area with no issues.

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra The agent told me sometimes they get grease on the ph. Grease!!! I did have an ******* ph, my first mobile was motor rola flip ph. Never had an issue with grease before.

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @mhp478 @JamesCridland @NBN_Australia @Telstra Utter bullshit. Take your hate elsewhere so we can just have a problem solving conversation without you

  • crashpluto2166 Harry Buchanan (@crashpluto2166) reported from Sydney, State of New South Wales

    The internet service in Sydney is a disgrace. @Telstra running at 1.5mbs and this is in the city. #hopeless

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @cjjosh @ben_hr The reason I joined twitter in the first place was to have my system management send me sms alerts using twitter api because it was free, but would cost $2/sms via Telstra bridge service

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @Telstra no internet at 167 Regent St Redfern. AGAIN #Broadband #Telstra #outage #itsbeendays

  • Cal_O_Rynn Cal 🌻 🌸🍄 (@Cal_O_Rynn) reported from Sydney, State of New South Wales

    @DarrenKilminst1 Before this issue where we have been fighting since August, escalated in November, then hit the fan in January, I didn't have much of an issue either. But trying to run a medium sized business with one phone line & voicemail has been a nightmare! Telstra + NBN = 🤯

  • carlonizeti Carlo Nizeti (@carlonizeti) reported from Sydney, State of New South Wales

    @hamishk79 @NBN_Australia @Telstra Yeah started to sniff around, people rave about @Aussie_BB so they might be a go! I’m also going to move some of my other Telstra services to other carriers, I spend so much money with them yet receive a less than premium service!

  • harradine Kevin Harradine (@harradine) reported from Sydney, State of New South Wales

    @Telstra I tried to report a Telstra Air location that doesn't work, but your online chat directed me to phone up and the automatic voice on the phone directed me to go online. Twitter is my only hope. The location is 440 Victoria Avenue Chatswood NSW.

  • electricfuture5 Electric Future (@electricfuture5) reported from Sydney, State of New South Wales

    @Michael01996367 @MelbTeslaMatt Sometimes can just be a Telstra issue. But I've noticed the connection in Tesla is a bit dodgy lately.

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    Work from home they say! How can 1 do that with internet speeds of 5mbps download from purportedly Oz’s best network @Telstra it’s a friggin joke. I could walk from Strathfield to the city & back b4 a 50kb excel file opens. this country is not equipped for these situations.

  • Saadie BadRequest() (@Saadie) reported from Sydney, State of New South Wales

    @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

  • petehanssens Peter Hanssens (@petehanssens) reported from Sydney, State of New South Wales

    Gotta say @Telstra, if you cut my internet to 50mb/s, that’ll be one less customer you have 👍

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @jendudley @Telstra The problem with Telstra is they give you unlimited data but vary the speed based off spend. $90 gets you 50mbps. $75 gets you 25mbps which to me sounds like it’s time to look elsewhere.

  • debrapittam Debra Pittam (@debrapittam) reported from Sydney, State of New South Wales

    Update on my #Telstra #NBN connection winge: they dropped us from 100/30 to 25/5 still keeping us on the same price plan. The only way to resolve it without an increae in plan cost was to raise a complaint. Check your speeds people. If we hadn’t we wouldn’t have known.

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra ELF for Samsung note10 absolutely , intermittent issues, your customers is deplorable. I have a video of ph. failing, i would like one that works please.

  • AndrewColley Andrew Colley (@AndrewColley) reported from Sydney, State of New South Wales

    Last night @Ausgrid moved power on my st u'gnd. Partial outage was expected. #hfc cut out eventho I still had power. @Telstra assured me that it needed @NBN_Australia tech visit; wld take days. Telstra calls 2day & says it was a "scheduled" NBN outage & the network shld be up🤔🤔

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra Your ELF policy is a sham. The reason the lease plan was good for me, i did nothave to go through this crap, 2 weeks on a plan and its back to more of your 0 customer service 0 care factor.

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @jendudley @Telstra I saw that. I pay more for the nbn than my mobile by almost double. Will be going down a plan or scrapping it for 4G.

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra I have issue with new Samsung 10note, intermittent issues. I have been to 5 stores, dee why my local, i think Erina store, where purchase was made have blocked my number. Youre a disgrace.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Numbskull_TV Numbskull (@Numbskull_TV) reported

    @Telstra I have spent almost a week of real time on the phone to your ‘support team’. Just give me the internet I paid for!

  • Sam18926659 Sam (@Sam18926659) reported

    @Telstra I disconnected my service back in August last year and spent countless hours on calls trying to get my bill credit back to my bank account. Its taken this long, how hopeless. Something so simple you guys cant even sort out.

  • olgachristine 💧Olga Christine (@olgachristine) reported

    @Telstra Please look into the customer practices at Penrith Telstra Shop. My experience so far has been rife with misrepresentation. They tried to take my product for return without refund. They cancelled by $40 prepaid and said it was transferred to another sim. it wasn't.

  • PoliBark PoliBark (@PoliBark) reported

    @stevebr18345927 Bullshit, it involved digging up every footpath. The CDMA network we built for Telstra cost $1.2 billion, covered 20% of the landmass, and well over 99% of the population. Very easily upgradable to 4G, then 5G. How many tens of billions is NBN up to now, eh? You've got NFI.

  • play541 comrad (@play541) reported

    @lebaraau #vodaphone #telstra #optus to any mobile user thinking about porting to lebara be WARNED. Avoid lebara at all cost. I ported from other telco to lebara over a week ago got nothing but trouble. Still unable to use the Sim, their support is non existent.

  • KimVivin1 𝘾𝙝𝙚𝙧𝙤𝙠𝙚𝙚 𝙑𝙞𝙫𝙞𝙖𝙣  (@KimVivin1) reported

    @Telstra I am trying but connection keeps dropping. I am finally chatting to someone in the app now. We have bad mobile coverage too so can't communicate when nbn goes.

  • norabunoraibu Michael(マイケル)@超パーティー2日目 (@norabunoraibu) reported

    made my wifi network ipv6 only with nat64. iphone, pixel and macbook seem happy so far. router is openwrt-ish (rooted telstra smart modem 2) which i cross compiled dnscrypt-proxy, radvd and tayga for

  • muddasar_ishaq Muddasar Ishaq (@muddasar_ishaq) reported

    @Telstra **** service not happy Try to get some information but the agents are refused to give information

  • mbur82 MB82 (@mbur82) reported

    @muchnerve We had the same thing back in Australia. Everyone else was on 2100MHz for 3G and Telstra goes and deploys an 850MHz network to basically cover a million square miles and simultaneously blowing every other carrier in the country out of the water on coverage.

  • _Round__Square_ AlturaBoy (@_Round__Square_) reported

    @Telstra costumer service is the worst I've seen in recent times. It's a constant cycle of back and forth.