Telstra outages and service status in Sydney, New South Wales
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- Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jun 5, 8:53 AM GMT+10.
- Internet (65%)
- Phone (24%)
- E-mail (12%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2066 , 2144 , 2147 , 2043 , 2154 and 2076 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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Internet | 3 days ago |
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Internet | 5 days ago |
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Phone | 6 days ago |
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7 days ago | |
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Internet | 10 days ago |
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Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Annie Martin AM (@MartinAnne139) reported from Sydney, New South Wales@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal ๐ฅ
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Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales@caty_price @Channel10AU Itโs devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstraโฆ
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Joe Ortenzi ๐จ๐ฆ ๐ฎ๐น ๐ฆ๐บ (@wheelyweb) reported from Sydney, New South Wales@Telstra Iโm trying to tell you your system is broken and youโre acting like I still have open tickets. Thereโs a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.
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Christian ๐๐๐ (@cbiggins) reported from Sydney, New South Wales2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South WalesYou are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
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RickMindgone. (@Rickmindgone) reported from Sydney, New South WalesAfter seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help
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Julie Trell ๐ (@julietrell) reported from Sydney, New South WalesHey @Telstra Iโm struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says โno SIM restrictionsโ it means my phone unlocked and I donโt need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in
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Allan (@28061914mary) reported from Sydney, New South Wales@theage Telstra customers are very unhappy for the most part. From a customer point of you itโs the worst company Iโve come across. And I mean it. Iโm not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
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John Lutge (@JohnLutge) reported from Sydney, New South Wales@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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SKYLXRK (@skylxrksays) reported from Sydney, New South WalesUgh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didnโt seem to understand my problem, Iโve gotten nowhere in 3 days and Iโm frustrated ๐
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Chrisco (@chriscowa) reported from Sydney, New South Wales@telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales@geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people
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Joe Ortenzi ๐จ๐ฆ ๐ฎ๐น ๐ฆ๐บ (@wheelyweb) reported from Sydney, New South Wales@fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isnโt an Australian bank account evidence enough? All @Telstra arguments fail logic.
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Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales@Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?
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Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, New South Wales@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
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Ben Ross (@BJssoR) reported from Sydney, New South WalesCustomer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..
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Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales@Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - itโs progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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Countess FrightBat ~ โThe Evil Oneโ ~ ะะตัะธัััะน (@CorruptNSW) reported from Sydney, New South Wales@Telstra Iโve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she canโt ring an ambulance. Mum is 86
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Glenn Sargood (@onebg) reported from Sydney, New South WalesI must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Paradoxa (@Paradoxa18) reportedOK the rain was good but why is the phone out? first rain in a while might have taken out the landline or rats or termites be in a right pickle if the mobile were network blocked as it was for a while hey @Telstra can't dm on the new phone the "network" demanded I buy
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Michael Abbott (@AgentAbbey) reported@Telstra Doncaster internet outages. Any customer credits for inconvenience on a busy Sat
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Tom Playford (@TomPlayford3) reported@Ben_Davison1 In years gone by NAB got their arse kicked in the UK; Telstra crashed spectacularly in China and the list goes on. Our biggest companies are all cossetted by a favourable regulatory environment and bugger all competition. Every time they try venturing overseas they fail.
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra My case manager is lovely. Very polite, very professional. Genuinely wants to help. I can't fault the excellent customer service. Still has piss poor reading comprehension though. I feel sorry for the poor sod, I have twenty years in I.T. and communications, a lot of it
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Jays (@Jays200) reportedI've been letting @Telstra "augement" their๐ฉnetwork in the south west of Western ๐ฆ๐บ. They, Telstra, use my farm @Starlink for WiFi calling and the same on the road with Starlink Mini in my MYL. Perth-Denmark or Denmark-Albany is difficult to maintain a phone call link on mobile. Telstra should be paying me.
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๐ซ๐๐๐๐๐ ๐บ๐๐๐๐ ๐ด๐๐๐๐๐๐๐ ๐ฆ๐บ (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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๐ซ๐๐๐๐๐ ๐บ๐๐๐๐ ๐ด๐๐๐๐๐๐๐ ๐ฆ๐บ (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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someone you wont see again (@farleighvlogs) reported@Telstra fix your wifi right now i was playing roblox and seats in a game that i HAD TO SIT ON didnt load bc of your terrible wifi
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BLUE (@BLUE04699289) reported@KymRob25112 No idea in Qld. But in Sydney Telstra has sadly become the only option. The complete mess up with triple zero calls ( carrier errors) no mistake in that. The tower's aren't coping with this change. Regional with fewer options. That's harsh. Hope ๐
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SNOOPREY (@SNOOPREY77) reported@Telstra Again I was having the issues through the week of completely losing internet for short periods . My question at the time was why as I checked and there were no outages . Yes itโs seems better today but Iโm not asking about today