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Telstra outages and service status in Sydney, New South Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 112 outage signals in the last 24 hours around Sydney, including 112 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 9, 5:47 AM GMT+10.
  • 62% Phone (62%)
  • 23% Internet (23%)
  • 7% Total Blackout (7%)
  • 4% Wi-fi (4%)
  • 4% E-mail (4%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2155 , 2196 , 2220 and 2176 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Telstra

Telstra is having issues since 12:20 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Total Blackout 21 minutes ago
Sydney E-mail 14 hours ago
Sydney Wi-fi 16 hours ago
Sydney Phone 16 hours ago
Sydney Internet 17 hours ago
Sydney Phone 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • p_terg
    ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑‍🚀🤳™️ (@p_terg) reported from Sydney, New South Wales

    @hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..

  • midii
    Ken Moore (@midii) reported from Sydney, New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

  • chriscowa
    Chrisco (@chriscowa) reported from Sydney, New South Wales

    @telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.

  • FionnaYvette
    Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

  • NickyWill100
    Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported from Sydney, New South Wales

    @bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.

  • derek_bell
    Derek Bell (He/Him) (@derek_bell) reported from Sydney, New South Wales

    Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet

  • mrsdenneysmith
    Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales

    @sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!

  • AlexGraham1991
    Alexander Charles Graham 🇦🇺 🏇🍷 (@AlexGraham1991) reported from Sydney, New South Wales

    Very quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

  • NathalieS_29
    Nathalie Stewart (@NathalieS_29) reported from Sydney, New South Wales

    @estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • mrsdenneysmith
    Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales

    One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

  • Cal_O_Rynn
    Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @Telstra Data outage in the Sydney CBD (darling harbour)? #outage

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • saltstreams13
    𝐈𝐯𝐲 ౨ৎ (@saltstreams13) reported

    @ln4rry ain’t even a real bunker have to do something different cause of the telstra outage or something

  • Grainsburger
    Sammy (@Grainsburger) reported

    @Lisa9Sophia Albo is hosting Pacific Island dignitaries which has caused Telstra issues. Can someone who knows Lisa please check on her medication?

  • lumeah2
    Julia (@lumeah2) reported

    @Starlink New business opportunity... today.. in Australia the Telstra network, the biggest telicomicatiom network...went down..this also stopped emergency calls and transactions for a time....also. The fright train network was brought to a halt.....the fright trains all need a starlink dish like the airlines. I don't know the technical reasoning.

  • netz_melb
    Netz Melbourne (@netz_melb) reported

    @the0_greenburra One needs to ask why the only trains in Australia that had to shut down due to the Telstra outage were those in Victoria. What are we doing so wrong here?

  • ZMAN13337
    Z Hayward (Z) (@ZMAN13337) reported

    @JackStr42679640 We don't do dates here buddy also my Telstra internet service has been working fine all day here in Geelong no issues at all along with many other reporting no issues either

  • Gmeister67
    GregM (@Gmeister67) reported

    @jmil400 Thats her job dufus. The Minister or Telstra made no emergency broadcasts that the systems were down. Her role is to ensure govt accountability which appears there was zero. It is her responsibility to ensure essential communications are provided by the govt. They were not.

  • AllisonLuff
    Allison Luff (@AllisonLuff) reported

    @bronwyn_walker @Telstra Exactly the same in our family. We cannot call each other or some other people still. I am not receiving any calls as well. When will @Telstra fox our phones. It has been off since 4am and still it is not fixed. We have reset our phone, done everything. No help, no explanation.

  • SenstiveHearts
    Katie the Exposer Of Albos Verbal Bullshit. (@SenstiveHearts) reported

    Hello @Ausbobsmit today I Had a Frustrating Day of Nothing Working. My In app Bank Card Didn't work on the Bus Or in office Works. The Bank said It was Because of Telstra Outage Iam Not with Telstra. THIS country Keeps The Borders Open But Can't Keep a Phone Company Working. 😡😡

  • sittingwanderer
    Zen🧘🏼‍♀️ Harley Jobe Arch CDT Werm Lindsay Stan (@sittingwanderer) reported

    @banditkayfabe @RayJCapo79 @Telstra Telstra sucks bro

  • LeagueUnlimited
    League Unlimited 🏉 Rugby League News & Scores (@LeagueUnlimited) reported

    Kudos to @abcsport's John Gibbs reporting the news on the Bunker being relocated at short notice to the venue after the Telstra outage.