Telstra Outage in Sydney, State of New South Wales
No problems detected at Telstra
If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2000, 1148, 2015, 2020, 2007 and 2121.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Telstra problems in the last 24 hours in Sydney, State of New South Wales
The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Sydney and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Phone
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Wi-fi
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E-mail
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Total Blackout
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TV
Telstra in Sydney, State of New South Wales Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:-
Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales
@Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales
@Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, State of New South Wales
@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
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Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales
@Telstra Data outage in the Sydney CBD (darling harbour)? #outage
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales
And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales
@geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales
Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?
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janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales
Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales
@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales
How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol
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Mark Tossell (@MarkTossell) reported from Sydney, State of New South Wales
@Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.
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Allan (@28061914mary) reported from Sydney, State of New South Wales
@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
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Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales
@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
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BDubAus (@bwrigley) reported from Sydney, State of New South Wales
@Telstra Service became available again late yesterday afternoon.
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BDubAus (@bwrigley) reported from Sydney, State of New South Wales
Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN
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John Lutge (@JohnLutge) reported from Sydney, State of New South Wales
@Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.
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John Lutge (@JohnLutge) reported from Sydney, State of New South Wales
@Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:-
P_H_Y_X (@neuralnetdreams) reported
@Telstra Reggie I have been with Telstra Business for 20 years +, let alone working in and out of there... This is not a good enough excuse for a premium business service and package...
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P_H_Y_X (@neuralnetdreams) reported
@Telstra Can you stop my spam calls please #D612014 the answer is no... So what am I paying for? Your DNumber? Your response doesn't fix the problem...
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Brett Shearwood (@BrettShearwood) reported
@burgess_ag Hi @Telstra bots, there’s a general 4G reception issue affecting nsw regional customers. After 5G is switched on, 4G coverage and bandwidth is significantly reduced. @Telstra bots ask for specific postcodes via PM, making it impossible to report this technical issue.
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P_H_Y_X (@neuralnetdreams) reported
@Telstra Maybe being you have a flawed service you should then drop the prices across the board? I worked there don't even start me on the trite... #SmokeandMirrors
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Man in the Moon (@ManInTheMadness) reported
@Telstra Considering every time I called (re: internet being down & other issues) call centre staffers just kept trying to sell us iPhones (resulting in changing to a competitor for other services except partner's mobile) think we'll give that a miss. What a shame.
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Jane in Taungurung (@JaneInToolleen) reported
@tom69712000 @Optus It's been a bit long to sort out but it looks like I've identified an issue Optus wasn't aware of. I'm rural so options are limited and telstra are hopeless. We've got a new optus tower within eyesight so hoping to get it sorted today.
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Wandooridgefarm (@wandooridgefarm) reported
@Telstra @danking265 @burgess_ag Can you fix my reception ?
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Man in the Moon (@ManInTheMadness) reported
@WATCHMEBURNDOW1 After 18 years as a mobile customer , Telstra are demanding partner provide biometric data to pay bills??? Bye bye to them as they clearly don't need our 💲💲💲💲💲
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Man in the Moon (@ManInTheMadness) reported
After 18 years as loyal customer @Telstra is demanding partner provides biometric info to keep paying phone bills. Mobile can't perform this function & clearly they don't really want or need our 💲💲💲💲💲 Bye bye...
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Damon Asher (@Spiritbender777) reported
@PlayStationAU I love the series on Disney plus but couldn’t get the 4K to work on ps5 digital had to end up watching it on Telstra tv in 4K hrd10 so the tv obviously isn’t the problem is there a setting need to change to make my hisense 4K hdr10 60hz tv run Disney plus in 4K games no prob