Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2120, 2126, 2145, 2131, 2136, 2165 and 2111.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 12/31/2025 02:15

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • EricFremouw Eric Fremouw (@EricFremouw) reported from Sydney, State of New South Wales

    @AttardMon Got NBN last week. Upgrade from ADSL. 10x faster. WFH definitely better. Not a hitch, happy costumer. Great service. @Telstra @NBN_Australia

  • kellilgray Kelli Gray (@kellilgray) reported from Sydney, State of New South Wales

    @Telstra Im in Mosman and have a red light on T modern and NBN box flashing online light. I’ve tried power resets. No outages or problems when search my address. Please advise. Thanks.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @aussie_ellie1 @Telstra Telstra are struggling with enough network capacity to make phone calls. And they are a telco.

  • LucaConfa80 Luca Confalonieri (@LucaConfa80) reported from Sydney, State of New South Wales

    @Telstra I lost count on how many times I restarted my devices... No help doing that.

  • LucaConfa80 Luca Confalonieri (@LucaConfa80) reported from Sydney, State of New South Wales

    @Telstra There was an outage a couple of weeks ago, but since then no outages listed in your page.

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    Thank you @Benioff! Letting you know that @Telstra has committed to 6 months no lay offs and are actually hiring many customer service reps laid off from other companies. A thank you to @andy_penn

  • RobertA888888 Robert Anderson (@RobertA888888) reported from Sydney, State of New South Wales

    @bobjcarr I can report to you tgat is true. We work remotely but tge Telstra connection in our office goes down. I have to go back to the office to reset it so we can work remotely. It went down twice yesterday.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra terrible customer service just had to listen to excuse after excuse from staff at your store in rouse hill as to why my order for @Foxtel has not been processed. No customer follow up or explanation just dropped the ball and ran off.

  • pricey43 AJP (@pricey43) reported from Sydney, State of New South Wales

    @Telstra why are you saying no outages but everything is down

  • MariettaDelVecc Marietta Del Vecchio (@MariettaDelVecc) reported from Sydney, State of New South Wales

    Thanks @Telstra, I was just on hold for an hour before the line cut out. What a time for shitty customer service.

  • MrJoeM10 Joseph Mattar (@MrJoeM10) reported from Sydney, State of New South Wales

    @Telstra, home internet is down. Working from home this isn't the best service right now!

  • LucaConfa80 Luca Confalonieri (@LucaConfa80) reported from Sydney, State of New South Wales

    @Telstra Thanx for the reply but been through those steps multiple times with no avail. Already lodged two complaints, spend hours on phone, got an NBN technician here... But still no solution. Extremely disappointed

  • andrewramulu andyr (@andrewramulu) reported from Sydney, State of New South Wales

    @Telstra waiting for nearly 2 hours to CS; trying to check if my internet connection has happened at my place. Help....

  • Birkers Ian Birkby (@Birkers) reported from Sydney, State of New South Wales

    @Mikenicholls88 @Telstra Far too business focused and obvious. I still fondly remember my “I want to give you more money” conversation with Telstra ... Now spend twice as much with A third party provider just so I don’t have to deal with Telstra. There’s a customer success story!

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Hope it’s better than the original. My wife bought one that never worked properly. Very expensive rubbish.

  • rifat Rifat Nabi 👨🏽‍💻 (@rifat) reported from Sydney, State of New South Wales

    @craig6333 @Telstra @Brockkane4 At least a human replied. I’m having the same problem and haven’t received any reply from humans. I’m just getting automated replies from bots everywhere.

  • katiewebb katiewebb (@katiewebb) reported from Sydney, State of New South Wales

    1/2 It should be illegal for @Telstra to force a customer (me) to connect to the NBN when other internet options at this address are available (ADSL, cable). It should be doubly illegal, when they can’t even provide NBN because even though I’m “NBN Ready” (its connected to the

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @Raf_Epstein I am with Victoria and NZ and the UK. And when I get a stupid text today from Telstra that advised me to stay home...if sick...NOT Stay Home regardless, another stupid wrong message from this idotic govt, I just want to cry!

  • LucaConfa80 Luca Confalonieri (@LucaConfa80) reported from Sydney, State of New South Wales

    @Telstra If I were to relay on your internet connection I wouldn't even be able to download your app.. which doesn't help at all anyway when the connection you provide is a joke.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @andydomAU Belong use Telstra wholesale, which isn’t the ‘full’ network. May or may not be OK depending on where you travel. Also no VoLTE or WiFi Calling. See if Boost or Telstra prepaid are a little easier to swallow in that case.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • joie0310 Jo Edwards (@joie0310) reported

    @Telstra @Pink Have been trying all day still not working has this been fixed can you help?

  • DenyseWhelan1 Denyse Whelan BEd.MEd. (@DenyseWhelan1) reported

    @Telstra The app is not working as I said earlier. The velocity team gave me number to call foxtel directly but they redirected me to telstra as we have it with our account. I am no closer to the foxtel service transfer. Appreciate more advice please!

  • DanBlacq Dan Black (@DanBlacq) reported

    @IanMcMi38908747 @ComicalEngr Reception is not an internet speed problem. Telstra has the most infrastructure, but there are websites to tell you the best provider in your area. Optus works best for me where I live.

  • stavrossgreat stavford (@stavrossgreat) reported

    @Telstra I want a free recharge because #Australia best #telco can’t run their internet service.

  • benosteveo ben0 (@benosteveo) reported

    @Telstra offering subpar service yet again… trying to get @Pink tickets but they cannot handle the traffic… #laughingstock #telstrasucks

  • Bloodemon182 Reuben Bateson (@Bloodemon182) reported

    @Telstra Annnnnd its broken.. well done guys. All im trying to do is buy tickets.

  • aussie_unknown_ Aussie_Unknown (@aussie_unknown_) reported

    @Telstra Yeah no doubt it’s resolved. There’s no more traffic.. pretty poor performance from Telstra. Especially since it’s just a gateway which then connects you to ticket master. Next time try queuing your customers.

  • Jerrrrson Jerrrrson (@Jerrrrson) reported

    @SandyXiaotong @CaroDiRusso Labor, always full of ideas but poor on administration and delivery. Conroy was copping flack for people sticking with ADSL, not taking up NBN, so leading to election did a deal with Telstra to end PSTN network and force all Telstra customers over to NBN phones, not NBN internet.

  • plzfollowmePINK P!nk Fans Australia 🇦🇺 (@plzfollowmePINK) reported

    @Telstra Y'all really need to get better at your ****. Considering you're Australia's biggest teleco I would expect you to be able to handle 1000s of people logging in at once trying to get their hands on @pink tickets. I Missed out due to your failure. Very disappointing on you.

  • StepmeisterOz Shane (@StepmeisterOz) reported

    @AndrewPatrick_ Ticketmaster was fine. Their website had no issues. The issue lies with Telstra. You had to log into your Telstra plus account to access the Telstra presale. Click link from your city & that would send your on discreet link to Ticketmaster. The actual problem lies with Telstra…