Telstra Outage in Sydney, State of New South Wales

@Telstra hey guys the service in Stanwell Park appears to be down, what can we do as it’s a fire prone area and I have friends there I can’t contact

For a company who claims to have the best coverage Australia wide, I've had the worst reception since moving over to @Telstra !! Can barely get reception in the city smfh...

@Telstra How can you say that and honestly believe it, with you having no idea of what the problem was or my location. Cheers

@Telstra Yes service restored ... 36 hours later. Not exactly speedy service. Loss of business ... not a great start to 2020

Never leave anything to @Telstra - nothing get done right

4 days everyday on the phone with @Telstra to get my wifi fix ...8pm calls it 9.40 pm i have not eaten shower or anything and nothing is fixed

@DrSallyL @Telstra I’ve had issues with Telstra sorted in the past with FB messaging. Less frustrating than speaking/holding on the phone I find.

@Telstra i cant tell you how hard you can go **** yourself and your shitty internet service!!!

So glad @Telstra do month by month plans now. Easier to move away from them if they don’t sort out their poor coverage of late. Having both sims it’s amazed me how often Vodafone has better signal all over Sydney than Telstra. The days of Telstra being premium are passing.

Hey @Telstra you’re in app messaging system is broken. Again.

My mobile data went dead in the airport tunnel and I thought Vodafone had contracted the Telstra problem. Turns out I accidentally left the Telstra SIM as primary data after testing something yesterday.

@PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.

@Geofftheplumber @antmac9 Cancel Foxtel 10 nths ago. The response from Telstra was that it is very common

@kinshasha @Telstra Not there, no. But one wonders where water entering the top of the broken piece of conduit ends up... :)

I’m an @Optus customer and they’ve explained reasonably about an outage situation. @Telstra was inconsistent.

@wazxx @bexpuddles Boost if you’re OK with prepaid. Or Telstra’s own prepaid. Others like Aldi or Belong only use parts of the Telstra network

If @Telstra is Australia’s fastest network then I don’t even want to know how slow the others are...

@robertcatto Set to ‘auto’ so I get Telstra, Vodafone, Optus and they are all equally bad.

@Richie_G81 It’s @Telstra their website says no network problems but simply walking into the city yesterday - I had one bar of reception and very unresponsive connectivity! Woeful but it seems the norm for Telstra these days.

Can’t work out if the Telstra network is getting worse everyday or if my phone is having issues connecting to to the network - my phone performance is terrible

So pre NBN no drop outs at all. Post NBN ever bloody day. WTF. @Telstra sort your shit out.

@Telstra can someone please call me ive tried 3 times this morning and they either hang up or cant here me

@Telstra On the Xth day of Christmas @telstra gave to me... the next daily outage... confirming their minds are already on holiday...

@elyasgarad That will happen when Di Natalie admits his party’s past errors, going back to Brown accepting Howard’s Telstra money. And, then promising to use their brains in the future rather than their ‘we can say anything, we don’t pay the bills’, smartarseness.

@Telstra back at it! Making another attempt at the outage record. Lets see how this one plays out!

@jendudley @Telstra I am a mega geek too. I generally notice bad network performance. I really hate buffering in particular. My wife complained about the NBN being slow the other day, then realised she wasn't on Wi-Fi and it was actually the Telstra 4G service having issues.

@jendudley @Telstra I am getting a solid 48Mbps down on my 50/20 service. I don't generally miss the 104Mbps I got on Telstra cable except when kids are streaming and I want to as well. If I get even 80Mbps down out of a 100/40 service, I doubt I will miss the 20Mbps - and will enjoy the upstream.

@Telstra Premium price, budget service lately guys

4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte

Hopefully this @Telstra outage will be fixed faster than the last one which ran for 7.5 days.

Here we go again, yet another WAN outage not two weeks after the last one. Thanks @Telstra

@JasonMorrisonAU @NBN_Australia Pathetic. Absolutely pathetic. We are going backwards at a rate of knots. And @NBN_Australia & @Telstra do not care the punishment they are doling out to individuals & businesses due to their incompetence & inability to provide a reliable service.

Bwhahaha... #Telstra support chat is hilarious. Asked me all my id information including drivers licence, then said "thanks... Just a moment". 14min of moments later with still no response to multiple "hellos" from me, it just kicked me. Feeling very supported ATM.... LOL

@JBSFinancialJB @NBN_Australia @Telstra sure was looked like I had a mailware problem 🙄

@NBN_Australia @Telstra Gr8 work shut down my WiFi with scare mess on my screen 2 force me 2 switch to NBN #shockingtactics no internet 😡

Seriously @Telstra the eSim has been out for months now and I’ve been on the phone with y’all for 40 mins now going in circles trying to ACTIVATE my eSim that they couldn’t do in the store :/ get your shit together! #ridiculous

@Telstra yeah maybe that you have misled and scammed me over 3 times this year. Just today I have now wasted over $200 on a service that should’ve costed $2 and you still have not got this fixed. I have already started the TIO complaint

Up for 5min down for 20min... over and over all day and all night... @Telstra worst ISP in the southern hemisphere!

Up 5 minutes... down 20 minutes... all day every day... @telstra the releasing internet connections in small doses... 3rd world country Australia

And again @Telstra internet is down... im going to call that shot out everytime now. Get your goddamn shit together! #Telstra #telstraistheworst

@Telstra If you could just fix your internet coverage in central sydney instead of selling gimmicks... that would be so much more helpful. Again... no internet... queens park... on and off for weeks.

@telstra your outage page showing an outage of the NBN in postcode 2087. Cant get any info on how long it’s expected to be down. Have tried all your websites etc. do you have any idea

Ah #Telstra... What an absolutely "amazing" place. Backup 4g wasn't working consistently, apparently 5g network speeds "can't be guaranteed" so after buying the Nighthawk M2 (4g), told it would work with the sim card from the backup ******, of course I find out it does not 😡😠🤬

Hey @Telstra get your ******* shit together! One would think im living on the south pole and not in central Sydney with the crappy internet you provide!!!

Day 7 of @Telstra WAN outage. You’d think I’d have gotten a little more zen by now but no I’m furious that it fakes this long to restore service. 1st world issues.

I just received a txt from @Telstra offering me a $10:50 credit for the inconvenience of a 6 day outage. What are your thoughts is it

Nice work @Telstra ... issues with internet, " system glitch" inability to have an NBN connection processed and no real time frame for having it rectified...at least you offered the disconnection team 😂

Now well into the 5th day without Internet access at home. @Telstra doubling down on promises of a fix by tomorrow morning. Heard that 2 days ago. All contact from my end and it’s called a service. 🤪

@Originaltibbedy @marckean @NickRossTech @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB It is my understanding that backward compatibility is limited to a version or two. One of the big delays in Telstra going to DOCSIS3 was apparently because they had old kit (theirs and customers) still on the network.

@zerogeewhiz @WarWraith Telstra had become completely unusable along the T8 line for me, especially the airport tunnel. Full signal and no data daily. Now on Voda I can stream Netflix and Apple TV+ all the way with no issues.

@StayedColt telstra's shit, tell me what's new

AUSTRALIA have Telstra 5g network. Why don't we develop our own 5g it might be a year later but it can be much safer and better most people don't need even faster internet right now especially not if it's a security risk. @CommonsCMS @BorisJohnson

Telstra is so shit Our ******* internet just died

@Ausshot3Dave @FOLLOW_DA_BUCKS @RBJRON @MarlenaBateaux @motorcymick @GARYAuscli @Murdochcrazy @kim_b_best @exquisite_xqsit @carolemorrissey @illuminol @LesjBrown0056 @melanchomical @MajorStuffup @DouglasR251 @CannabisFairy69 @gogetsmarthome @Mike_In_Tomago @ScrawnyRooster @prudinx @mrfarquarie @ChrisCourtney4 @lotzalozza @AnnQld1 @twtrrr @JessEvanssW @BA_Hore91 @JoanBloggs @rainey_knight @MadamEarth @di_cale @roseannebyrne @jimmicbreeze @rotchurts @TheRealKerryG @harry_blunden @CandiceJodrell @BigVapingNunga @camybobany @suzanne_cass @katwinstonlover @ruckusman1999 @durakbobby @emlafudd @MarekRivers @claregarry6 @JackRussell74WA @friendlykitties Telstra is not the what it was. Once it became privatised that was the rocky road and the only way is and has been down. They don't give a damn. The Government doesn't give a damn. They didn't give us our share of the sale, as our tax monies paid for Telstra.

@Telstra The current issue is the wifi with the iPhone 11 which seems to be lots of fun for everyone. I’ll just use my mobile data for now or my work phone :/

@Optus Dear Optus about two years ago I jump from Telstra to your service because you have better plans and better service now I do understand that the bushfires have affected my area of Tumbarumba but how the hell do I go from having service last week to now having no service

@Telstra Get back to being that business my arse. I was a completely happy customer for years until......5 separate phone calls to @Telstra and over 4 hours time wasted and my customers had to come 2nd!. Never again will you waste my time and jeopardise my customers experience.

@Summoned **** telstra I have consistent 100 atm

@ScottMorrisonMP **** you telstra is owned by the people

@RBJRON @MarlenaBateaux @motorcymick @GARYAuscli @Murdochcrazy @kim_b_best @exquisite_xqsit @carolemorrissey @illuminol @LesjBrown0056 @melanchomical @MajorStuffup @DouglasR251 @CannabisFairy69 @gogetsmarthome @Mike_In_Tomago @ScrawnyRooster @prudinx @mrfarquarie @ChrisCourtney4 @lotzalozza @FOLLOW_DA_BUCKS @AnnQld1 @twtrrr @JessEvanssW @BA_Hore91 @JoanBloggs @rainey_knight @MadamEarth @di_cale @roseannebyrne @jimmicbreeze @rotchurts @TheRealKerryG @harry_blunden @CandiceJodrell @BigVapingNunga @camybobany @suzanne_cass @katwinstonlover @ruckusman1999 @durakbobby @emlafudd @MarekRivers @claregarry6 @JackRussell74WA @friendlykitties I worked for Telstra for 26yrs, from PMG to the breakup & Telecom & then Telstra that see my demise. The Americans imported into the company decimated it & it’s service protocol. Both Telstra & Murdoch did not want the NBN & it’s a degraded sham. 5G knobbled