Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2037, 2010, 2042, 2144, 2200, 2199 and 2152.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 02/24/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    My Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra @andy_penn can you please provide me with details of cancelling my accounts. This includes all mobile phones SIM cards and the failed home internet service. I count believe the culture of lies your staff and the staff in your stores continue to perpetuate. #overit

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • jazzhourigan Jarrod Michael (@jazzhourigan) reported from Sydney, State of New South Wales

    What’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    hey @NBN_Australia your blokes tore up my landline, promised it would be ok by the end of the day (and it isn't). Seems a bit rich to ask @telstra to fix it.

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Also I have paid hard earned cash for equipment that is useless and redundant as I have no Internet service for which the items were purchased to be used with. Telstra wifi boosters. #customerservicefail

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Another day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.

  • MitchOates Mitch oates (@MitchOates) reported from Sydney, State of New South Wales

    @TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.

  • DiWebster worldwidewebster (@DiWebster) reported from Sydney, State of New South Wales

    @jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    Epic #fail @Telstra! I’ve been trying to set up broadband internet since 18th Dec and nothing! Now I have a bill for $174 and no service. I’ve have countless conversations with your call centres and complaints dept and I’m going insane trying to get this sorted. I’ve had enough!

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra It does not matter why I went in there it was that one store member from rouse hill lied to me about the service I could obtain at castle hill.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra As I said the speeds are better using the sim backup service than the fixed main line. As this was sold as a streaming service if 1.5mbs min then as you can see from your own app streaming is not capable of being delivered. So I have been sold a false deal @andy_penn

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MrAnder55301088 Mr Anderson (@MrAnder55301088) reported

    @Telstra I have regularly I get an average of 20 calls a week,to all the people reading this if you get a call you answer and its quiet then you hear call centre noise HANG UP

  • MacPricesAU Mac Prices Australia (@MacPricesAU) reported

    @redfoxash @VodafoneAU It is a lot better than it was. But let’s hope their tie-up with Telstra’s network gets approved by the ACCC later this year. Because if so, it’ll make a huge difference!

  • DanieTreg Danie Tregonning (@DanieTreg) reported

    @ScottRhodie @Telstra Sticking purely to a script takes a lot of the personal customer service out of it.

  • developit Frances (@developit) reported

    @ScottRhodie @Kermitron @CBadcock No esims also means anyone who purchases iPhone 14 in US won’t be a Telstra customer when they come to Aus.

  • PringPhillip Phillip Pring (@PringPhillip) reported

    A neighbour just told me that Telstra wants to charge him $135.00 for a service technician to hook up his new modem for his phone. He is a Telstra customer. I advised him not to pay it and lodge a complaint.

  • Allthetinfoil Kase (@Allthetinfoil) reported

    @AFL @Telstra Pop out for kick to kick instead of watching that crap

  • WarWraith Rev. Waz (@WarWraith) reported

    @Telstra @developit So what you're saying is that if I wanted to move to a new plan, and keep my current phone, you'd cancel my existing Telstra eSIM?

  • Schmallky Schmallky (@Schmallky) reported

    @jaseygalore @VonBitchPants @ScottRhodie Absolutely! There's a very good reason I refuse to be a customer of Telstra and hence why the problem is still largely a result of their poor decision making. I just don't like slamming off-shore call centres without understanding what those people actually receive to do the job.

  • PerriW2345 Perri Winkle (@PerriW2345) reported

    @Wally416722601 @AFL @Telstra Yep. Maybe next time don't use irrelevant words which the majority of Aussies have no clue wtf they mean.

  • GAMESweetG ©GSG aka 𝒫𝑒𝓉𝑒𝓇🛸Depression Hurts (@GAMESweetG) reported

    I'm feeling agro at the moment. Telstra has stolen my recent recharged internet data. I'll be contacting TIO about the matter. I'm so sick & tired how Telstra thinks it's funny stealing data from customers! Recharged service at $300 for 200gb data. Lost just 30gb already😡