Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	E-mail	1 day ago
Sydney	Internet	2 days ago
Sydney	Phone	2 days ago
Sydney	Internet	2 days ago
Sydney	E-mail	2 days ago
Sydney	Internet	2 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Croydon Cathy (@croydoncathy) reported 3 minutes ago from Sydney, New South Wales

  @Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?

• 
  Sir Darryl Adams (@FlyOpineMonkey) reported 6 minutes ago from Sydney, New South Wales

  @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

• 
  John Lutge (@JohnLutge) reported 12 minutes ago from Sydney, New South Wales

  @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 18 minutes ago from Sydney, New South Wales

  @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

• 
  😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported 18 minutes ago from Sydney, New South Wales

  @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

• 
  Ivan Cunningham (@ivanjcunningham) reported 21 minutes ago from Sydney, New South Wales

  @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

• 
  Alexander Swift (@alexanderswift) reported 26 minutes ago from Sydney, New South Wales

  @Telstra Data outage in the Sydney CBD (darling harbour)? #outage

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 30 minutes ago from Sydney, New South Wales

  @Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?

• 
  Chloe Mason (@open5book) reported 34 minutes ago from Sydney, New South Wales

  @Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

• 
  jac #TheAlbum (@JackieWarner13) reported 35 minutes ago from Sydney, New South Wales

  Cancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year

• 
  Derek Bell (He/Him) (@derek_bell) reported 38 minutes ago from Sydney, New South Wales

  Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 38 minutes ago from Sydney, New South Wales

  @Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 39 minutes ago from Sydney, New South Wales

  @Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically

• 
  Croydon Cathy (@croydoncathy) reported 40 minutes ago from Sydney, New South Wales

  @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 40 minutes ago from Sydney, New South Wales

  I overpaid one bill and @Telstra posted me a cheque. I’ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS

• 
  Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported 44 minutes ago from Sydney, New South Wales

  as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!

• 
  Shan (@shanon_p) reported 46 minutes ago from Sydney, New South Wales

  @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 46 minutes ago from Sydney, New South Wales

  And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?

• 
  Ken Moore (@midii) reported 48 minutes ago from Sydney, New South Wales

  @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

• 
  Richard (@3bsBruce) reported 49 minutes ago from Sydney, New South Wales

  Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jindu (@Phils_Cassidy) reported 4 minutes ago

  Good afternoon everyone I’ll briefly share my POV on choosing a good proxy. Here are the 3 major things you must check before using any IP: 1. ISP (Internet Service Provider)
This is the most important factor.
Think of it like our local networks — Glo, Airtel, MTN, or 9mobile.
Always pick residential consumer ISPs (e.g., AT&T, Comcast for USA; Telstra/TPG for Australia; Virgin Media, BT, Vodafone for UK) instead of datacenter providers (DigitalOcean, AWS, Choopa, etc.).
Websites easily flag datacenter IPs, but residential ones look like normal users on home Wi-Fi or mobile data. 2. Fraud Score / IP Reputation
Before binding the proxy, test it with tools like Scamalytics, IPQS, or Pixelscan. • ✅ Low Fraud Score (0–10) = Clean & safe. • ❌ High Fraud Score (30+) = Avoid. It will trigger CAPTCHAs, bot detection, or shadowbans.
Also check it’s not blacklisted on major spam databases. 3. IP Range (First 3 Octets)
Not all ranges from the same ISP perform the same. Some subnets get abused over time.
Australia examples:
❌ Avoid: 1., 101., 110.
✅ Good: 124., 121., 120. (Telstra) | 80. (TPG)
UK examples:
✅ Good: 86., 80. (Virgin Media) | 82., 78. (BT) Pick the right ISP and you’ll rarely get flagged. This was the main issue a lot of people faced with services like Outlier and Handshake. What proxy challenges are you currently facing? Drop them below

• 
  Red Rivers (@RedRivers994225) reported 7 minutes ago

  @ImJulianAssange This is interesting. He's going toe to toe with Telstra in Australia over regional dead zones , for mobile phone subscribers. They have had a monopoly way too long on infrastructure leasing. That has largely been payed for with taxpayer subsidies and credit guarantees. Canada would be similar. They said they support "deregulation" right ? is that only for the international "bond, banking, equities" currency skimming goons and their European aristocracy "stakeholders'? " LOL cause I know Trev and Deb in Penrith won't see a cent in benefit. Maybe cheaper street fentanyl...for the "Asian importers"

• 
  Stu (@StuartFromAus) reported 7 minutes ago

  @dan_const @AFL @Telstra William dropped off towards the end if the season. Also had one of his worst games in a rare prime time game in Vic, I knew it was done after that.

• 
  Sutho (Sharks) Dan (@SuthoDan2) reported 8 minutes ago

  Those Telstra ads are SO ... ****** .. ****!!!

• 
  Top Stock Alerts (@TopStockAlerts1) reported 12 minutes ago

  Citi lowered its price target for Telstra Group to A$5.25 from A$5.50, a 5% cut, following a modest reduction in its earnings forecasts. The broker maintained its Neutral rating, saying the Australian telecom operator remains on track to achieve its FY2027 targets and longer-term FY2030 objectives. Telstra announced a A$1 billion share buyback and reported a marginal increase in annual profit on Thursday. Citi expects mobile service revenue growth to accelerate to around 5% in FY2027, supported by higher average revenue per postpaid user. The broker also sees potential earnings upside from stronger cost discipline, although postpaid subscriber numbers continue to decline. Citi reduced its FY2027 post-lease EBITDA forecast by up to 1% and basic net profit estimates by up to 2%. Despite the revisions, the firm continues to view Telstra's operating outlook as broadly consistent with management's targets. $C

• 
  abagrund (@abagrund) reported 12 minutes ago

  @Buttermarg2 @EVERALDATLARGE At least when Telstra sucks **** now I don't have to pay for it.

• 
  Gus (@gus_bibi_graeme) reported 15 minutes ago

  @ElizabethAttar5 Telstra service was way better before competition was introduced as a way to improve service. Come to think of it all services were better before we started privatising to improve services and pricing

• 
  aneko violet (@AnekoExe) reported 15 minutes ago

  Why ******** is there princess bubblegum from adventure time on the side of the Telstra phone box???

• 
  Kmac (@check307) reported 16 minutes ago

  To that miserable ***** that is CEO for Telstra who is helping rip off Australians wth price increase for no service . No one answers the phones for complaints. I pray this ***** suffers severe financial problems and experiences what struggling Australian families are suffering

• 
  Rohanc (@rohancct) reported 18 minutes ago

  Forget the Telstra outage, there should be a senate investigation into AFL Tables being down for hours.