Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2160, 2010, 2042, 2037, 2144, 2200 and 2140.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow
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Richard
(@3bsBruce) reported
from
Sydney, State of New South Wales
Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
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Shan
(@shanon_p) reported
from
Sydney, State of New South Wales
@Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.
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jac
(@JackieWarner13) reported
from
Sydney, State of New South Wales
Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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Patricia
(@callejap) reported
from
Sydney, State of New South Wales
@thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@wheelyweb @Telstra They still need to have ID the person using the service.
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Derek Bell (He/Him)
(@derek_bell) reported
from
Sydney, State of New South Wales
Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now
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Simply Mel - Declutter Coach & Digital Freelancer
(@simply_mel01) reported
from
Sydney, State of New South Wales
@ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
DAY FIVE trying to get some customer service from @Telstra!
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
Another night stolen from me as I try to have @Telstra deal with a problem it created.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?
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Cal 🌻🏊🏼♀️ ♐️ 🇦🇺
(@Cal_O_Rynn) reported
from
Sydney, State of New South Wales
@Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Wassim Muna +61 (0)474 067478 wassimmuna@gmail.com
(@WassimMuna) reported
@Telstra Hi. Would you mind removing the Akamai proxy server from my internet connection? Or find out who I can speak with about that connectivity issue on my account, since the support staff I've asked haven't been able to help with this issue? Thanks.
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Billy Swagspeare
(@bswagspeare) reported
@Telstra @JeffTay43356052 @RoadknightThe Guys, he's... he's replying to an original poster who DOES have an issue they want to talk to you about. Look upthread.
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Alex Patison
(@alexpatison) reported
@Telstra hmm, my patience is running thin with your support team.
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Andeey
(@AndeeyC) reported
@sethsentry @Telstra Problems on a daily basis everywhere with Telstra unfortunately, they're terrible with dropouts in Melbourne
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geoff
(@NM_Roos) reported
@AFL @Telstra No, this never happened. No. A fake tweet. No, no, no, NOOOOOOOOOO!!!!!!! (rolls onto floor in fetal position)
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Dean from Oz
(@HDRDean) reported
@Telstra Our estate has had no internet for 50 plus days out of the last 150, minimal 4G coverage and yet 7km either side they have full NBN, Great 4G coverage. Telstra's answer "service will be back on 7pm this Friday". This outage - day 22 no internet, no updates!
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👑 PD
(@PD_EFC) reported
Hey @Telstra really disappointed, I attempted to buy a new phone and upgrade my service which I've had for over 15 years and got told that I had to set up "Auto Pay" .. no thanks .. @Optus are you looking for a new customer?
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seth sentry
(@sethsentry) reported
Anyone in West Melbourne having problems with @Telstra internet atm?
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Dean from Oz
(@HDRDean) reported
@Telstra No it's an old ADSL system in our estate, even though the estate is only 13years old. 26 customers affected and no answers, just we are still investigating and it gets extended every week. Yeah we have smart modems, and I have had to help the locals get theirs to work.
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Jency Haq
(@AAchronism) reported
@AFL @Telstra Will never get sick of watching these.