Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 10/23/2024 09:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra having an absolute nightmare trying to resolve a problem again!

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra why is is so hard! Your customer service is terrible!

  • ben_hr Ben Harris-Roxas (@ben_hr) reported from Sydney, State of New South Wales

    @cheryl_kernot @weezmgk Too bad you supported the privatisation of Telstra or we’d have some assets to sell off

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

  • Heathfidelity Heath Bradby (@Heathfidelity) reported from Sydney, State of New South Wales

    I can’t use my Optus sport app on my iPad cause my Telstra broadband is not working. Oh the irony!

  • KathrynLouise99 KathrynLouise ✌ (@KathrynLouise99) reported from Sydney, State of New South Wales

    @GJGreenlea @Telstra What a joke! The customer service is really turning people away.

  • Themaninasuit Andrew Wilkins (@Themaninasuit) reported from Sydney, State of New South Wales

    @Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @Telstra can't get a person to help me

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Thanks Renee, nothing’s changed since yesterday. Same issue, download speeds vary from 27mps to 0.1mps depending on which server it attaches to and it seems to switch constantly. Pretty poor service overall.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra

  • DavidBihari3 DaBi (@DavidBihari3) reported from Sydney, State of New South Wales

    @Telstra Terrible service! As a shareholder I despise you

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The problem is we miss a contact and one of our paediatric patients has a problem.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra They didn't admit there was a problem.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @telstra your network has 0 data in Broadway shopping center even with no people here and on 5G. What’s going on

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @btckr @SammieMacM @RoyanWg How many hours have you got.....I think we're 27th down the list, got almost 12months credit at one stage.....now over it not worth the effort fighting Telstra and NBN.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra spending hours on the phone going round in circles with an issue!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KimberleylandHP Kimberleyland Waterfront Holiday Park (@KimberleylandHP) reported

    @Telstra So many hours on the mobile to Telstra and we still don’t have a solution.

  • thefrilledneck frilled frilson (@thefrilledneck) reported

    @TPG_Telecom are we going to get a refund for the internet being slow this past week please fix it ASAP awful customer service hanging up on me. Don’t make me go to Telstra please

  • NotSwagman Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    I got my 1st mobile in 1993, Analog, when @Telstra or Telecom then led the world in cellular network tech Today I spent 6 hours messaging someone somewhere not in Aust trying to recharge my phone For $30 I got 356days & 152Gb & now my phone is disconnected! Good One! #auspol

  • NathanClark_ Nathan Clark 👨🏻‍💻 (@NathanClark_) reported

    @duellsy @Telstra Randomly was on the Telstra website today and realised how poor value their plans have become. For a couple of years they were quite competitive but now that they know their 5G coverage is so much better than the rest they are absolutely squeeezing it out of people.

  • Gregeve98 Greg (@Gregeve98) reported

    this is Pathetic, why wasnt your loyal customers SMS'd about the planned Mobile Tower Outage in Tocumwal NSW 2714 @Telstra

  • Haycock_Dean Dean Haycock (@Haycock_Dean) reported

    @AusIndiMedia @rossleighAIMN These unsolicited messages from idiots fall into the malicious calls category. Much the same as the Dreaded NBN calls saying we are going to disconnect your internet in 24 hrs . Let Telstra ( or other service providers) know that we consider these calls/txts malicious.

  • Heaton_Steven Steven Heaton (@Heaton_Steven) reported

    @Telstra Why will fibre to the home be available on one side of my street and yet the other side we have to stick with copper for internet service?

  • burowpaul paul burow (@burowpaul) reported

    @Telstra As I've said before, the whole town experiences this slow internet..it’s been happening for years...it’s unfair coz we still pay same rate as users in the city, who have much faster internet

  • 1FreePass Slobodan Prolaz (@1FreePass) reported

    @ShababHossain13 @TheRealALM I pay $5 a month for kayo as I was an AFL site member and a telstra customer. I dont know if that deal is still going.

  • Gregeve98 Greg (@Gregeve98) reported

    this ius Pathetic, why wasn your loyal customers SMS'd about the planned Mobile Tower Outage in Tocumwal NSW 2714 @Telstra