Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2127, 2088, 2138, 2761, 2007, 2152 and 2137.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 11/13/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @kipps @D_Keating @i386 @Telstra Hmm yeah I just exited the airport tunnel and there was full signal but no connectivity while inside the tunnel. Only data at stations

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    @D_Keating @kipps @Telstra Transparency on this issue has been appalling

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    Yet to see a single tech leader explain why this can't be done over 4G since @telstra has "the fastest 4g network in Australia"

  • olayylay olayy (@olayylay) reported from Sydney, State of New South Wales

    @ti1la @Telstra Not gonna lie people be hating on telstra but like its insane i have had it in 2 different houses and it never drops and its constant 100mbps down and great ping

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    Hey fellow @Telstra CBD Airplane mode togglers - looks like a DNS issue! I installed @Cloudflare’s app which overrides Telstra DNS settings and everything’s working fine.

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    @voltagex @Telstra @Cloudflare Tried with and without the DNS overrode. Also, the first thing you should check when having network issues is DNS.

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    @Telstra Stop being robots and explain why 4G service was out in most cities for an entire week

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too

  • sammyjarrett Sam Marley-Jarrett (@sammyjarrett) reported from Sydney, State of New South Wales

    @i386 @Telstra and why was it never posted to their service status page

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @telstra can you sort out data at green square please, doesn't work all the way to central with full 4G signal.b

  • SheoranV Sheoran V (@SheoranV) reported from Sydney, State of New South Wales

    And the poor service saga from @Optus carries on!! Still no internet! Thank goodness I have @Telstra mobile connection!

  • mak35h MAK35H (@mak35h) reported from Sydney, State of New South Wales

    @Telstra It's even worse when there is no word of when this issue would be resolved. The internet from the backup is so slow doesn't even load a normal webpage...

  • mak35h MAK35H (@mak35h) reported from Sydney, State of New South Wales

    @Telstra There is no promptness in resolving the issue but it just wants to maintain Social Media response rates. @Telstra doesn't care about customers anymore

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Telstra will fix. Don't touch public cooper lines *****! ok.

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    .@telstra owes its customers a better explanation and transparency about why their 4G service has been broken for more than a week. This isn’t on. @acccgovau

  • Caitybahhh John West [TUNA] (@Caitybahhh) reported from Sydney, State of New South Wales

    It took 2 months but I finally won my battle with Telstra. No longer do I have to pay for a service I didn’t receive 😇😇😇😇

  • LouishenriRoma1 Louishenri Romanov (@LouishenriRoma1) reported from Sydney, State of New South Wales

    darlo is a hang over from Hawke hayden etc BushismiSS skiSSimSS gareth evanSS etc theySS redfern ground floor server near east wall close nrth side check wiring nyet same as most as all should be different tha that server hindhu all involved Telstra &c,.LebboSS whiteeSS also (c)

  • LieletteCalleja Lielette Calleja (@LieletteCalleja) reported from Sydney, State of New South Wales

    @TheLauraVee @Optus Me me me ✋I’ve tried everything with no resolution. It was worth going back to @Telstra as I know their own internal communication system works. Feel your pain Laura 😬😬

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    .@telstra needs to start publishing post incident reports for network outages. I’m so disappointed and frustrated with the lack of transparency @andy_penn

  • joshbone Josh Bone (@joshbone) reported from Sydney, State of New South Wales

    @Telstra It doesn’t bloody work. Keeps saying login then doesn’t work. Screw you

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Suprasharon Sharon Spence (@Suprasharon) reported

    @Telstra is there something wrong with your app. It just keeps ‘loading’. Can’t even send a help message in the app. All day and no reported faults listed. I have noticed others have also made comments.

  • joncheah Jonathan Cheah 🚢 (@joncheah) reported

    @telstra was on BYO plan and plans changed twice sneakily. discounts "forgotten" ; when colleagues / family I know remain on the same plan. ridiculous ! attempts to DM you all - unable to. silverplus member chat too slow and no one could help. only offer was DOWNGRADE plan.

  • JeanahSofia Jeanah Mae Manija (@JeanahSofia) reported

    @Wadeos22 @Telstra My hacked Instagram account was quickly recovered within some minutes with the help of#GIGSTOOLS ON INSTAGRAM is an expert in this+1 (518) 620-6301

  • allegedmuffin rrr (@allegedmuffin) reported

    @Telstra how can I get support for my issue when your helpdesk staff can't even understand the problem? is there a second helpdesk I can call?

  • danoz74 Daniel Auffret (@danoz74) reported

    @Telstra Jeez… Didn’t think of that… Considering your website prompts me to use the app, including links that open in the app. If you look carefully, the screenshots I posted earlier are when I was trying to use the webpage…. Because of said issues with the app…

  • chriswalsh008 Chris Walsh (@chriswalsh008) reported

    @telstra turns off wireless NBN to a whole town for 4 days during floods to complete ‘planned upgrades’… many people in postcode 3328 have no other internet access and poor phone coverage. Woeful.

  • thompson_jayden Buddy (@thompson_jayden) reported

    How can I have full bar, 5G reception but nothing load? @Telstra wtf is going on

  • Bammmbalammm Nathan Hayden (@Bammmbalammm) reported

    @Telstra your internet speeds and drop outs in Gympie Queensland are a joke, hundreds of people are passed off at you, ARE ÝOU EVER GOING TO FIX THE INTERNET SERVICE ITS BEEN 3 YEARS!!!!

  • danelewisau Dane Lewis (@danelewisau) reported

    Hey @Telstra, calling to sign my business up to your service and your PBX keeps hanging up on me. I don’t have time to come in store, why make it so difficult for new customers?

  • guidolfo11 Guidolfo11 (@guidolfo11) reported

    @Telstra Ok, I would like to make a formal complaint, can you help me with how I do this?