Telstra Outage in Sydney, State of New South Wales

@Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...

@Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.

@Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL

@jfexplainsitall @Telstra No you’re in their bad books

This iPhone is now so hot because of a Telstra virus attack I will need to cool it down. That won’t stop Telstra from using this site to market themselves

Telstra Facebook Sydney Criminal Lawyers the LNP the lowy institute main stream media the four major banks and Coles and Woolworths want to control the site designed to help poor and vulnerable people with the help of the churches

@Telstra could learn a thing or two about customer service from @AussieBroadband

@Telstra today you have lost a loyal customer of over 20 years . Your off shore tech support for my NBN services were beyond useless and after two days and more calls and app chats ..enough is enough... that’s two accounts gone but hello to @AussieBroadband

@Telstra Thanks, but that doesn’t really help. Seems like mobile Internet has been crappy on the rail corridor the whole trip.

@Kathblue We signed up for Binge (there was a movie we wanted to watch for that is was only there) but only for the free period. We already have Netflix & Disney+ & with the new phones & car we can’t justify another streaming service. Telstra Box Office has plenty of moves to rent from $4

@Telstra I refuse to call your tech teams. They’re useless! Just like the service. This isn’t the first time. Sick of being told there is nothing wrong. Still no service inside buildings

@Telstra you’re an absolute disgrace of a company. 165- 183 Regent St Redfern has had no signal on network for over 7 days. AGAIN we don’t want automated scripted responses. We want a reliable service so we can conduct our business. I’m having to stand in the street to get

Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

@Telstra Network s very bad in Sydney cbd. I am getting 3g most of the times and no internet connection at all. This s d worst service.

@ianbfarquhar I wasn’t part of the negotiations of course but heard that Telstra engineers found it hard to accept a rival source of expertise, took a ‘you’ll take what we give you’ attitude. I knew then that they’d have trouble with retail customer service, became an ABT person.

@simonjourno Telstra, iPhone 12 Pro. Whatever their most expensive plan is but with some discount they were offering when the phone launches. Tbh it’s not worth the cost - 4G is still good. But doing a zoom meeting on the run with zero problems streaming and crystal clarity...pretty amazing

Had a credit promised on my @Telstra account as a resolution to a complaint. So naturally, I now need to make another complaint to get that credit applied. #justtelstrathingz

Just for fun .... the “planned” outage doesn’t 4 last hours it lasts 4 days. So a town of roughly 200 people have no access to basic amenities as no access to online banking, Eftpos or getting cash out of the ATM. Pay for petrol drive 100ks to work? @Telstra #employmentkiller

@chileaus @EFTM It’s actually good value for the Telstra network plus the unlimited data banking. I noticed they stop selling the $10 per month 1G plan. My parents are still on it but looks like you can buy it as a new customer.

@Telstra our NBN isn’t working but everything on our modem says it should be. I’ve tried to reset the modem by unplugging etc but it’s not working still. Any ideas?

@7NewsBrisbane @_MichelleJensen @AnnaHay1 but shouldnt be surprised, govt owns telstra, telstra and half govt depts outsource call centre staff to, you guessed it... india... **** Australian unemployment rate when you can save a buck and hire indians to do aussie jobs....

@Telstra is anyone working tonight? I’ve been on hold for 2 hrs 21 minutes so far and still no one has answered my call. I have no home internet and was hoping to stream a movie tonight! Help please.

@TelstraPurple well perhaps you guys should call yourself Telstra Passion Fingers cause the other sections of the business everything they touch they ****!!!!

Omg even my phone data is jank tonight... wtf Telstra and Optus...

So a story about @Telstra Nearly a year on from my father passing away, despite a death certificate and everything else needed, they still refuse to cancel his accounts, constantly call asking for him by name and hang up when reminded of the situation. Absolutely disgusting

@NotionHQ @JasonRogues Notion is also down in Brisbane, Australia, on Telstra (ISP). It works fine if I use a VPN.

So over it @Telstra @NBN_Australia 😠 Every night this week our phone & internet has gone out! I'm calling tomoz but wanted to vent to you rn as aaargh!!! 😠 It's just so arduous to go thru the whole drama of getting either of you to fix whatever the problem is!! #TelstraOutage

@Telstra internet's been down all day. ALL DAY. what is going on? and your chat is abysmal. no response after twenty minutes?

@Telstra My issue current - not a few weeks ago