Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2138, 2160, 2037, 2049, 2145, 2117 and 2204.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 01/25/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • The_Atraxas Aston Hall (@The_Atraxas) reported from Sydney, State of New South Wales

    @Telstra its not June 3rd... broken internet connection for several days already... foxtel works...but net/wifi down.. id like an answer plz. 2194

  • BDC8495 Ben Cousins (@BDC8495) reported from Sydney, State of New South Wales

    Ah yes. Telstra throttling uploads making 1200mbit down completely useless.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @MrMDavidson @simonahac @Telstra Yes. But the problem is that the original message has no valid source.

  • agentsarah6 s.a.young (@agentsarah6) reported from Sydney, State of New South Wales

    @Telstra This was the first thing I checked. No mention hours ago of an outage, no mention now. We’ve rebooted our modem/router 3 times to no avail. I’m now using my limited mobile data to do anything.

  • mak35h MAK35H (@mak35h) reported from Sydney, State of New South Wales

    @Telstra It's even worse when there is no word of when this issue would be resolved. The internet from the backup is so slow doesn't even load a normal webpage...

  • GQuattromani Geoff Quattromani (@GQuattromani) reported from Sydney, State of New South Wales

    @Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @BenPugsley @Former_legend @Telstra That’s not a Telstra problem it’s a printer problem

  • glenina1981 💧Ray 🇮🇪🎶🇦🇺 (@glenina1981) reported from Sydney, State of New South Wales

    @Kynes3 Pascal, I said 3 mths back I sorted my HFC problems by bypassed the crap house 30 yo. Cu wiring. Got 95 Mbps. Now it's all turned to shit. Saw a Telstra technician looking into the pit across the road yesterday. Might as well have been looking up a bull's hole.

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @techAU @Telstra @SamsungAU Not to be a Debbie Downer but 4g used reach 250 when launched now sometimes it's 5mb down

  • olayylay olayy (@olayylay) reported from Sydney, State of New South Wales

    @ti1la @Telstra Not gonna lie people be hating on telstra but like its insane i have had it in 2 different houses and it never drops and its constant 100mbps down and great ping

  • ThePinkLaptop Comrade Pinky (@ThePinkLaptop) reported from Sydney, State of New South Wales

    @AliceShawLand @Telstra Write/email the Minister. Given that we are in caretaker mode it will probs still be a slow response. Faster response would be to take it to media.

  • mak35h MAK35H (@mak35h) reported from Sydney, State of New South Wales

    @Telstra There is no promptness in resolving the issue but it just wants to maintain Social Media response rates. @Telstra doesn't care about customers anymore

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    Yet to see a single tech leader explain why this can't be done over 4G since @telstra has "the fastest 4g network in Australia"

  • JohnLutge 💧John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Jackobsen @mrmintslice Yep, and now we just need Telstra to make some smart costing decisions with its 5G network and the NBN will be bankrupted and gone forever. Along with the wasted $51 Billion.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @TelstraEnt But you do need a network that works, provides value for $$$, and a business that has great service and it's not the NBN or Telstra

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra

  • LouishenriRoma1 Louishenri Romanov (@LouishenriRoma1) reported from Sydney, State of New South Wales

    darlo is a hang over from Hawke hayden etc BushismiSS skiSSimSS gareth evanSS etc theySS redfern ground floor server near east wall close nrth side check wiring nyet same as most as all should be different tha that server hindhu all involved Telstra &c,.LebboSS whiteeSS also (c)

  • PaulaBoardman Paula Boardman (@PaulaBoardman) reported from Sydney, State of New South Wales

    @AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.

  • varun2210anand varun (@varun2210anand) reported from Sydney, State of New South Wales

    @Telstra mobile service , prepaid

  • lucretia_night Lucretia (@lucretia_night) reported from Sydney, State of New South Wales

    What a laughable company, including it's poor service. Keep cutting jobs #telstra, robots will do the work for us.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rajneeshmadhu Rajneesh Madhu (@rajneeshmadhu) reported

    @Telstra I find it so difficult to connect to Telstra helpline while calling from overseas mobile to +61439125109. I am a potential new customer who wants to sign for Telstra eSIM. Helpline needs a mobile number which is an overseas number and call simply disconnects #Telstra

  • andybuds23 Buds ® (@andybuds23) reported

    @BfreshRoger I pay $5 a day overseas with Telstra too. Voda issues years ago were mostly coverage. Regionally i could barely even make calls but i expect its better now. They're so much cheaper than Telstra!

  • Hailmo Space Bureau 😂 (@Hailmo) reported

    @Telstra Yep it's just this area. I assume it's congestion too but my partner has no issues on the Optus network. Just disappointing when you pay for good service and coverage

  • lmbrimwa LB (@lmbrimwa) reported

    @Telstra Thanks for info Shannon. Interesting Telstra would rather see a customer slip away than come up with alternative especially when internet service hit & miss at best for years. Customer service agent finishing shift...that takes the cake for sure!🙄Done.

  • VinniesCasula Tony Rizzotto (@VinniesCasula) reported

    @Telstra Everyone around me with @Telstra is having the same problems. Its across the whole area.

  • MovedOnNotice Sean O'Reilly (@MovedOnNotice) reported

    Hello .@Telstra My internet was very fast for 2 months and is now slow. Telstra, why do you hate people? Why do you lie and deliver such poxy customer service? I don't think I could achieve the level of bad guy energy you achieve, even if I tried to be evil #iHateTelstra

  • Katzenburgler jarred k (@Katzenburgler) reported

    @Telstra It says there is an outage on my street yes

  • AshSkittle Ash (@AshSkittle) reported

    Every time I open the telstra app, it automatically goes to the Replacement SIM page but uhhhhh I have never needed to make such a request pls stop

  • bluemtg Squirrelcripps (@bluemtg) reported

    @andybuds23 I recommend Southern phone using the telstra network

  • ItsStillMefa Lee Corporal (@ItsStillMefa) reported

    Vodafone’s owner TPG Telecom has shut the door on working with Optus if its landmark network sharing deal with Telstra is blocked by the competition regulator, warning that the outcome would leave its customers worse off.