Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2138, 2037, 2049, 2117, 2145, 2065 and 2207.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 01/21/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    Hey fellow @Telstra CBD Airplane mode togglers - looks like a DNS issue! I installed @Cloudflare’s app which overrides Telstra DNS settings and everything’s working fine.

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @telstra can you sort out data at green square please, doesn't work all the way to central with full 4G signal.b

  • jdeplater Jason de Plater (@jdeplater) reported from Sydney, State of New South Wales

    @Telstra This is clearly an inferior offer compared to Telstra thanks. Everyone knows collecting points means spending more real money and time rather than just redeeming a discount immediately for being a loyal customer. Pathetic.

  • Sonic_Booth Paul Booth (@Sonic_Booth) reported from Sydney, State of New South Wales

    @spannaforce @Telstra Had one Indian dude pretending to be from Telstra, saying my internet and phone will be cut off if he didn’t fix my internet even though there was nothing wrong with it, i went a long with it and said do you mind if I ******** while you talk etc, started pretending I was etc

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @JaneCaro @Telstra 18 days for us last time. . Spent days on phone negotiating mobile phone bill ONLY TO BE CHARGED anyway! (Direct debit customer) 😡

  • Caitybahhh John West [TUNA] (@Caitybahhh) reported from Sydney, State of New South Wales

    It took 2 months but I finally won my battle with Telstra. No longer do I have to pay for a service I didn’t receive 😇😇😇😇

  • bondirecovery bondirecovery (@bondirecovery) reported from Sydney, State of New South Wales

    So Telstra/Apple has hamstrung me with a faulty phone! But I have 12 stepped my way through it and Acceptance is the answer to ALL my problems today.

  • RhonaRuby RhonaRuby (@RhonaRuby) reported from Sydney, State of New South Wales

    @Telstra My mother has had the worst service from Telstra: Miranda staff number #683533 - from the area where you change address details. After being on the call for 60minutes - it looks accidentally hung up on a 74 year old ! What a disgrace you are for dismissing an elderly person !

  • janelle__erika J. (@janelle__erika) reported from Sydney, State of New South Wales

    Love when you suddenly start speaking in Tagalog whenever you speak to a Telstra customer service rep on the phone 😂

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hi Jessica, no reference numbers were given to me as it was on my file and I was assured someone would contact me within 24hrs. This problem with the nbn seems to be happening across Sydney

  • Bryn_Newman Bryn Newman (@Bryn_Newman) reported from Sydney, State of New South Wales

    I have a solution: @Telstra versus @Foxtel trial by combat #foxteloutage #GOT8

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hello Angela/Jimmy..I’m still waiting to hear back from someone regarding the issues from the last two weeks..was told it would be 24hrs

  • PodricoVargas Podrico (@PodricoVargas) reported from Sydney, State of New South Wales

    @adamscrabble Like how Telstra slows down everyone’s internet in Australia until they join the the NBN. It’s complete horseshit mate!

  • reannonjohnson Reannon Johnson (@reannonjohnson) reported from Sydney, State of New South Wales

    hey @Telstra, can you pls explain to me why you sent me an email saying you've increased my home internet speed + service, for FREE - yet I haven't been able to use the service for 3 days! And yes, I have already reset my modem - TWICE + restarted all the services connected.

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    @voltagex @Telstra @Cloudflare Tried with and without the DNS overrode. Also, the first thing you should check when having network issues is DNS.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra It’s completely ridiculous that I still have no answers from last week and it’s continued to happen again. It makes me question why I’m with you and why I pay a premium for such bad service

  • danumph ¥ (@danumph) reported from Sydney, State of New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @developerjack Ugh, I had similar with the old POTS Telstra phone, was meant to be cancelled when service got migrated to NBN, figured it out a few months later.

  • EndaMarkey Enda Markey (@EndaMarkey) reported from Sydney, State of New South Wales

    @Telstra Thanks for following up. I spoke with someone, who told me that the issue was being investigated, but there was no useful advice about when the service would return. We’re approaching day three, and still no resolution.

  • jessica_lonard Jessica Lonard (@jessica_lonard) reported from Sydney, State of New South Wales

    @Telstra - so help me god if my internet cuts out one more time when I’m watching Game of Thrones 😡🤬. Four minutes in and my Telstra TV disconnected.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NewyRoosters #lolatsouffs (@NewyRoosters) reported

    @Telstra This isnt the first **** up or run around I have been given from Telstra so it just seems par for the course

  • Zelda_Doyle Zelda Doyle (@Zelda_Doyle) reported

    Hey @Telstra why do you have to be so blooming frustrating to deal with? Your app is cumbersome, the chat slow, and many of your agents dont seem to read/communicate very well.

  • PeterBannan5 Peter Bannan (@PeterBannan5) reported from Melbourne, State of Victoria

    Hey @Telstra, your app is down. Makes it difficult to pay you…

  • Deryl_Covey Deryl Covey (@Deryl_Covey) reported

    @Telstra @Antfarm81 nobody wants to sit on the phone talking with someone who can't fix anything from a desk... your questions are nothing more than public damage control... you might want to start upgrading your hardware before your going to act like you provide good service.. :)

  • JoGwatkin Joanne G-W (@JoGwatkin) reported

    @Telstra Apparently the outage is at Bronco Ridge, wherever that is. We will leave it for now since we have been given Thursday as a new deadline. We'll see how things go.

  • theastrobao Astro Bao (@theastrobao) reported

    Call @telstra with problem Telstra offers a call back in 30 minutes No one calls back after 24 hours Call Telstra and get told I will get a call back in 30 minutes Rinse and repeat since Monday a week ago #telstrasupport is trash

  • AKtech2021 AK (@AKtech2021) reported

    @Telstra another stupid reply mate , I said '' standlone 5G '' !

  • TawandaButche1 Tawanda '54🐀🐕🐎🐓🐸🐖🐘🦍🐅🍀💉💉💉:) (@TawandaButche1) reported

    @formallypedro I have just sent my complaint about the extraordinary aggressive treatment meted out by a Telstra customer 'service' representative when I had the temerity to ask Why? it would take 12 days to repair the outage. The officious, belligerent bully said, "and, don't ask Why again!"

  • formallypedro Donkey Ote (@formallypedro) reported

    @TawandaButche1 It’s currently a two week wait for the Telecommunications Ombudsman to even look at my complaint against Telstra.

  • cjcaramello Cj Caramello (@cjcaramello) reported

    hey @Telstra the app is playing up. have to shut down my phone all the time just to get it to work again. sits there loading