Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2142, 2148, 2042, 2010, 2144, 2127 and 2146.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Wi-fi | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Joe Kiely
(@joekiely) reported
from
Sydney, State of New South Wales
@Telstra Outage since Wednesday. No cable internet or foxtel
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra Internet is so bad currently we can’t use WiFi in home. 😡 have no idea what’s going on or what on earth we’re paying for. Dial up was faster. Previous conversation had with you was to UPGRADE my service which I’m currently paying for!
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AJP
(@pricey43) reported
from
Sydney, State of New South Wales
Power down , @Telstra @Foxtel down what a day #Coogee
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Anil Singh
(@Singh02017) reported
from
Sydney, State of New South Wales
Finally, after 10 days without internet @Telstra & @NBN_Australia managed to fix my cable broadband service yesterday! Thank you. @charlietech
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra @Telstra Complaint numbers SR 1-1907148313974 and SR 1-1907148313978 telling us to wait 48 hours again 😱🤢🤯🤬🤮 Case number: 169888223 SHAME SHAME SHAME TELSTRA #UNWORTHY #POORCUSTOMERSERVICE
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ell🤘🏼
(@ell_nicole) reported
from
Sydney, State of New South Wales
haven’t had internet for nearly 6 weeks @Telstra are AWFUL. worst service ever!
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Monty Hamilton
(@montyhamilton) reported
from
Sydney, State of New South Wales
@speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra_Outages @Telstra Complete waste of my time. No cable since last Thursday. Check hourly on outages page for update complain on Twitter no updates I call ma’am there is no outage at your address put on HOLD the NBN technicians are all in Townsville. WTF 😳
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.
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Beau Ushay
(@BeauJUshay) reported
from
Sydney, State of New South Wales
What a surprise, the @Telstra complaints page doesn't work.. #CustomerService #AustralianInternet #telstra
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra I tried them earlier. No help just an apology.
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PinarooRay
(@PinarooR) reported
from
Sydney, State of New South Wales
@JohnWren1950 Self Funded= no pension, no $900 from Kevin07, worked hard for 50 years banked, paid extra into super when l could, got telstra AMP NRMA and NIB shares when the de mutualised. Drawning down on my super to live. Company tax already paid on those shares so that's why l get a credit
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Josh Mckinnon
(@corduroy) reported
from
Sydney, State of New South Wales
@haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.
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GayCarBoys
(@GayCarBoys) reported
from
Sydney, State of New South Wales
In all my years as a bank teller and Telstra employee, I never considered myself a thug. How can I have been so wrong #unionthug
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MT
(@blueman99) reported
from
Sydney, State of New South Wales
Another night, another Foxtel and Telstra internet outage. Has been occurring on and off for weeks. Pathetic.....should be a royal commission into @Foxtel and @Telstra
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra I have given you the complaint numbers! Please take the efforts of going over our case! We have taken a lot of efforts to get behind Telstra and no results yet! SHAME ON YOU TELSTRA! You should feel ASHAMED TO FOOL PEOPLE!
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra Outage is listed. Looking at a few days....😡
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Joe Kiely
(@joekiely) reported
from
Sydney, State of New South Wales
@igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra Yes. We now have no internet or foxtel! Gone from slows speeds unable to load a page for weeks to no having nothing. Initially outages said 2 days...news says tbc. Dreadful service truly dreadful.
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra @7NewsSydney @9NewsAUS @10NewsFirst We have wasted 100s hours of calls, chats and visits to Telstra to just get us the promised home internet connection! ITS BEEN FRUSTRATING since 2nd Dec 2018 and no hope yet! Telstra is the worst! 3rd world country would do better!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rodney King
(@GadgetKingAus) reported
@Telstra I have multiple devices that will no longer connect via Wi-Fi to my router anymore. Many other devices connected fine & wifi signal strong. They see it in list, but won’t connect. Have restarted many times and been on chat with your techs for over 4 hours. Can you help?
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Sophie Love 🎧🎤👩🌾
(@TheNakedFarmers) reported
@propinqua @Telstra @SpaceXStarlink Damn!
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bobsbarrrels
(@bobsbarrrels) reported
@JonesHowdareyou @marcuskelson @ThatEricAlper trying to jam a 50c piece in to that new fangled "telstra" public phone slot that never could quite fit them in ...
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Bruce Nibbs
(@Nibzeee) reported
You have to love @Telstra customer support. Started troubleshooting 2 1/2 hours ago to find my account is now connected to a modem that @telstra knew was never delivered to me in October 2020. They were to get back to me an hour ago, but once again they do nothing.
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Claire Mumme
(@Clmumme) reported
Do any #australiansoverseas know how to call @Telstra from abroad? I can't sign up for mytelstra so can't use the message chat function, overseas phone number doesn't work. Anyone have success?
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Vic
(@retrogamergirl_) reported
@Telstra thank you I have got my direct debit sorted. I am trying to set up my mobile plan for my Apple Watch but it’s telling me my service isn’t linked
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Rodney King
(@GadgetKingAus) reported
@Telstra I spent over 4hrs on chat yesterday, but no luck. Do you have anyone else that can help?
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Nathan
(@MrPinkCarpet) reported
So frustrating - trying to sort out my dads nightmare experience with @Telstra this morning. After almost 2.5hrs we have both given up. What a lesson in how not to do customer service. any telstra exec wanting some real feedback feel free to get in touch (lol) #telstrafail
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Chris Curnow
(@fromchriscurnow) reported
@Telstra What I'd really like to be able to do is send you speed data from diff times of day and diff days. I don't need to be talking to anyone. It's not like it's really my issue. It's yours. You will work it out eventually. I'm just trying to give data you can work with.
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Antsy Negs
(@AntsyNegs) reported
@Telstra No, the problem at my mother's place has finally been resolved after I spent an inordinate amount of time on the phone with customer service officers based in South Asia who spoke barely intelligible English. This is what comes of putting profit before people (customers).