Telstra

Telstra Outage Report in Sydney, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000, 2037, 2138, 2145, 2117, 2200, 2160 and 2043.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 02/02/2026 14:15

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...

  • LetSleepingDogz Mac on tour 💦 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    Now well into the 5th day without Internet access at home. @Telstra doubling down on promises of a fix by tomorrow morning. Heard that 2 days ago. All contact from my end and it’s called a service. 🤪

  • fictillius Quiet, Evan (@fictillius) reported from Sydney, State of New South Wales

    @zerogeewhiz @WarWraith Telstra had become completely unusable along the T8 line for me, especially the airport tunnel. Full signal and no data daily. Now on Voda I can stream Netflix and Apple TV+ all the way with no issues.

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    I don’t know how many calls I’ve made to cancel my @Telstra bigpond cable over the last three months but they’ve now signed me up to a new cable plan. 😂🤣

  • bigmig81 ⚫️⚪️🔵Michael ⚫️⚪️🔵 (@bigmig81) reported from Sydney, State of New South Wales

    Nice work @Telstra ... issues with internet, " system glitch" inability to have an NBN connection processed and no real time frame for having it rectified...at least you offered the disconnection team 😂

  • PeterWombat PeterWombat (@PeterWombat) reported from Sydney, State of New South Wales

    Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...

  • laurenjcapelin Lauren Capelin ⚡️ (@laurenjcapelin) reported from Sydney, State of New South Wales

    @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    @Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!

  • Spreeman Spree (@Spreeman) reported from Sydney, State of New South Wales

    Hey @Telstra are you guys competing with Centerlink. Trying to get this stupid debarcle fixed. Got fobbed off earlier. It is simple. Give me a proof of purchase! Just one my email. With my name, pruduct etc. Nothing more!

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support

  • AKorSyd Angelo Korsanos (@AKorSyd) reported from Sydney, State of New South Wales

    @Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.

  • scrumblebum1 Mark (@scrumblebum1) reported from Sydney, State of New South Wales

    And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!

  • scrumblebum1 Mark (@scrumblebum1) reported from Sydney, State of New South Wales

    @Telstra Maybe @telstra should find a way to deliver a product that we pay premium price for. Always happy to take our money but never to keen to deliver a good product.!!!!

  • mak35h MAK35H (@mak35h) reported from Sydney, State of New South Wales

    @Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    ...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.

  • oceanswims oceanswims (@oceanswims) reported from Sydney, State of New South Wales

    Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Originaltibbedy @marckean @NickRossTech @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB It is my understanding that backward compatibility is limited to a version or two. One of the big delays in Telstra going to DOCSIS3 was apparently because they had old kit (theirs and customers) still on the network.

  • gb_satishkumar Satish Kumar (@gb_satishkumar) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • privateselect53 John salmon (@privateselect53) reported

    @Telstra Stop talking and get it done. Make sure someone is out to fix the problems. It not hard to make sure you follow the complaints in file. You have a computer . Or does your connection out to. Omg. See people 4 months now still not fixed. It a disgrace.

  • 23notcool Burnadebt (@23notcool) reported

    @jarvis Idk man. Telstra is a massive company with a lot of power and I gotta imagine they try this crap with a lot of small businesses, trying to make them feel like there's no way out of paying more than owed. Don't give in!!

  • RossFloate Ross Floate (@RossFloate) reported

    I’m always amazed by @telstra. Just walked into Apple Store and bought (for work reasons) 4 phones. In and out in 10 minutes. Walked a few shops to an empty Telstra store and was told that to get prepaid sims, I’d need to book an appointment and they couldn’t help. Brilliant!

  • JRap67 julian r.🌻 (@JRap67) reported

    I'd like to know who at @Telstra or @VicGovAu has sold my number to overseas operators... I'm sick and tired of texts, calls and god knows what from overseas codes that have no business contacting me to scam me. Please help me.

  • petewnr Peter Worthy (@petewnr) reported

    .@Telstra Different departments clearly do not communicate with each other and people do not read through the chat histories. How can your systems be so bad?

  • fanging_it Robyn Wilson (@fanging_it) reported

    @Telstra trying really hard to get an email problem sorted with your technical team. Not great when they tell me I'm not telling them what the problem is, when I have literally told them what the problem is!

  • hairypoofta hairy barefoot poofta ☣️ (@hairypoofta) reported

    @Telstra as usual you're ******* useless. Got an email to say my number is being ported out and then Sim stops. I did not request this. I ring the 1800 number in the email and it goes through to Foxtel and noone there knows what to do. What sort of **** up organisation is this!

  • KayMc_Laffers Kylie McLaughlin (@KayMc_Laffers) reported

    @telstra I’m in Bali and I’m paying for an international day pass but I can’t get it to locate a network. I’ve tried switching on and off again. Several times. Problem is not at my end. Your chat tells me to call and I can’t - obviously

  • paulipaulyk Paul K (@paulipaulyk) reported

    @VodafoneAU And this is the speed inside my house! Lol, Speedtest won’t even run because there’s no data network available from Vodafone. I’m seriously considering switching to Telstra today. Had enough of this. Will move my whole family over too!

  • miss_mines Jas Mine (@miss_mines) reported

    @Telstra Oh, I still need help, yes. But yesterdays interaction here has further soured my experience 👎