Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 27, 12:21 PM GMT+10.
- Phone (59%)
- Internet (25%)
- Total Blackout (8%)
- E-mail (4%)
- Wi-fi (3%)
- TV (1%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2141 , 2041 , 2046 and 2144 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 5 hours ago |
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Sydney
|
Internet | 22 hours ago |
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Sydney
|
Internet | 1 day ago |
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Sydney
|
Phone | 4 days ago |
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Sydney
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Phone | 5 days ago |
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Sydney
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Internet | 5 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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RickMindgone. (@Rickmindgone) reported from Sydney, New South WalesAfter seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help
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John Lutge (@JohnLutge) reported from Sydney, New South WalesWhen dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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Keira (@bldfvr) reported from Sydney, New South WalesOrdered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.
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Ken Moore (@midii) reported from Sydney, New South WalesGood job @Telstra At milsons point and no signal. Great network you guys have these days.
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janet albrechtsen (@jkalbrechtsen) reported from Sydney, New South WalesOf all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail
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Ivan Cunningham (@ivanjcunningham) reported from Sydney, New South Wales@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
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Evan (@fictillius) reported from Sydney, New South Wales@missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.
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Josh (@wombatdigital) reported from Sydney, New South Wales@Benson20201 Senis no longer owned by Telstra not a Telstra issue
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Patricia (@callejap) reported from Sydney, New South Wales@thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out
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Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales@caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…
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Ben Cousins (@s3_gunzel) reported from Sydney, New South WalesIf you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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Jane Threlfall (@monsonflossy) reported from Sydney, New South Wales@christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.
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bigaza2151 (@bigaza2151) reported from Sydney, New South Wales@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
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alan jones (he/him) (@bigyahu) reported from Sydney, New South Wales@NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.
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Annie Martin AM (@MartinAnne139) reported from Sydney, New South Wales@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesAnd when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?
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Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, New South Wales@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South WalesHow good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol
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Allan (@28061914mary) reported from Sydney, New South Wales@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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peter kenny (@peterke60628957) reported@FetchStep Telstra need to be nationalised. This is criminal, and ********* incident management. All their management should be sacked. For refusing to spend $30K to upgrade out if date infrastructure, its now cost them $30m. And god knows how ********* their vulnerability mgt is!
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Andrew (@andrewrdn463) reportedVICKI BRADY MUST GO Telstra concedes 15-year-old, $30,000 device responsible for outage In a submission lodged hours before today’s Senate hearing, Telstra says a software update was never applied to the device that triggered the outage.
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Max Fowler (@DrMaxamillions) reported@__free_news__ WTF is the green's doing asking questions to telstra?. Hanson can hardly talk or make sense of what she is being told.
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Neil Christie (@NeilChrist95113) reported@jswharton @lesstenny Costello sorted out labor’debt, privatized Telstra and a few more costly companies and went on ,now take fuckn notice!!!,11 consecutive surpluses,now it’s just reckless spending as the reserve bank says,labour has never and will not so equal that record
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Milkers CTO (@MILKERSBOUNCE) reported@cb_doge I speak for all of Australia. Bypass Telstra entirely and deliver the service directly. It would be the largest onboarding event ever seen.
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Mike Lifts (@mikeoniron) reported@Telstra offered to upgrade my Internet. Apparently 5x the speed. Same cost. Same plan. Sounded like a good deal so I said yes. After about 5 pointless and painful discussions I shut down the process. I’m going to @Starlink with my 5G phones service for back up. They make it easy.
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Andrew (@andrewrdn463) reportedSACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears
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Titch Ashen (@titchashen) reportedGod old human error was the cause of the massive Telstra outage. Guess in a way that's reassuring that a preventable stuff up was the cause, rather than bad actors. For the cause of such a depilating telco outage.
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Mervyn Fairweather (@MervFairweather) reportedSo where is RCS messaging if emergency technology is important? @Telstra Your CEO just said emerging technology was important at Senate Estimates. It would have allowed more people to message during an outage! @sarahinthesen8 @RossCadell
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Suzfah🚓🐈⬛🐕🎖 (@Suzfah235) reported@Lisa9Sophia And the internet is the worst ever. It’s intermittent and at night goes off for hours. I’m looking at dropping Telstra after 40 years. Going pre paid and getting STARLINK.