Telstra outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Aug 20, 7:08 PM GMT+10.
- Internet (53%)
- Phone (29%)
- E-mail (6%)
- Total Blackout (6%)
- Wi-fi (6%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2155 , 2200 , 2015 , 2176 , 2031 , 2148 and 2075 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 18 hours ago |
|
Sydney
|
Internet | 4 days ago |
|
Sydney
|
Wi-fi | 7 days ago |
|
Sydney
|
Internet | 10 days ago |
|
Sydney
|
12 days ago | |
|
Sydney
|
Total Blackout | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail
-
Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales@caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.
-
Christian 💉💉💉 (@cbiggins) reported from Sydney, New South Wales2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
-
Julien Goodwin (@LapTop006) reported from Sydney, New South Wales@yaakov_h @Telstra I mean Telstra doesn't peer deeply, that's been an issue forever.
-
Cal 🌻🏊🏼♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, New South Wales@Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.
-
Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales@Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.
-
janet albrechtsen (@jkalbrechtsen) reported from Sydney, New South WalesOf all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesI overpaid one bill and @Telstra posted me a cheque. I’ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS
-
Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South WalesGuys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?
-
John Lutge (@JohnLutge) reported from Sydney, New South Wales@Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now
-
Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported from Sydney, New South Walesas I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!
-
JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
-
Fionna Collantes #PercyNation (@FionnaYvette) reported from Sydney, New South Wales@Telstra It's updated, I tried everything... it's your Telstra network...
-
Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales@Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...
-
Evan (@fictillius) reported from Sydney, New South Wales@missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.
-
Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@wheelyweb @Telstra They still need to have ID the person using the service.
-
alan jones (he/him) (@bigyahu) reported from Sydney, New South Wales@NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.
-
Richard (@3bsBruce) reported from Sydney, New South WalesGetting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
BrownSquirrel (@BrownSquirrel) reported@Telstra But I don't want to so please help with this instead of trying to make me do something I dont want to do.
-
NewsTongue (@NewsTongueX) reported🔴 Telstra CEO gets $700k raise to $6.8m despite nationwide outage Telstra CEO Vicki Brady received $6.8m for the year ending June, a $700,000 increase from $6.1m the prior year. The board cut her bonus by 20% ($607,000) over the July outage that disrupted almost half of all calls and data sessions across the network. • Over 30,000 customers claimed compensation; nearly $1m paid out to date • Board cut bonuses for other senior executives by 10–20%, reducing combined pay by $1.3m • Net profit rose to $2.4bn; mobile revenue up $300m to $11.3bn • Workforce fell by 1,219 to 29,334; share price dropped from $5 to $4.875
-
steve hearne (@stevehearne7) reported@DHughesy Howard and Costello sold telstra and our gold reserves at rock bottom prices, that is how they started the future fund, you brainless **** ****.
-
MsNobody (@MrsNobody21) reported@Telstra how disgusting, your handling of a legitimate complaint after the outage. Shame on you. With all of your profits you deny compensation for a service that still is t working.
-
Lyn (@lyng62) reportedRing ring (random mobile number) “Hello is that Lynette? It’s Steven from Telstra to discuss your internet connection” Me: “Well that’s bullshit Steven, I’m not with Telstra. Take your scam and **** off arsehole” Was gone very fast. Bunch of c**nts.
-
Tim (@TimothyJ_23) reported@Telstra Nope just complete loss of 5G. I guess the venue is in East Perth so it's probably that. Any ETA on fix? Seems sporadic
-
💧Daren Connor 🇦🇺 (@connor_daren) reported@Telstra No it can’t when there is no wifi network.
-
Husky (@huskyaustralia) reportedIs Telstra down again ?!?
-
Noah Fence (@birchipboy) reported@CKMonty Telstra Ford….. never realised they had merged! Haha
-
Top Stock Alerts (@TopStockAlerts1) reportedCiti lowered its price target for Telstra Group to A$5.25 from A$5.50, a 5% cut, following a modest reduction in its earnings forecasts. The broker maintained its Neutral rating, saying the Australian telecom operator remains on track to achieve its FY2027 targets and longer-term FY2030 objectives. Telstra announced a A$1 billion share buyback and reported a marginal increase in annual profit on Thursday. Citi expects mobile service revenue growth to accelerate to around 5% in FY2027, supported by higher average revenue per postpaid user. The broker also sees potential earnings upside from stronger cost discipline, although postpaid subscriber numbers continue to decline. Citi reduced its FY2027 post-lease EBITDA forecast by up to 1% and basic net profit estimates by up to 2%. Despite the revisions, the firm continues to view Telstra's operating outlook as broadly consistent with management's targets. $C