Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 07/18/2024 18:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra Well what do you know @NBN_Australia finally click over to 85Mbps....did I spend countless hours to resolve the fact that #telstra “forgot” to flick the switch on my account...why did it have to come to a #complaint

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened

  • drunkenmadman John Craven’s Boozehound (@drunkenmadman) reported from Sydney, State of New South Wales

    Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • MopOfVirtue The Mop of Virtue (@MopOfVirtue) reported from Sydney, State of New South Wales

    @Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra I have logged a complaint and I am still waiting for a call back on a service that I was meant to be getting from day 1.

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @tuppaware @skylxrksays Aldi uses 'part' of Telstra (the wholesale bit). Only Telstra/Boost get the full footprint, and support for VoLTE and WiFi Calling.

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia promises promises nothing but broken promises.

  • milczy Laura Milczarek 🇦🇺 (@milczy) reported from Sydney, State of New South Wales

    People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730

  • kollectivekook courtney✨ (@kollectivekook) reported from Sydney, State of New South Wales

    I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra Damn. I’m buying my iPhone 11 outright and I’m on Aldi pre paid, they use the Telstra network.

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)

  • Shagdush Greg Edwards (@Shagdush) reported from Sydney, State of New South Wales

    @Telstra Just got off the phone to @telstra 2nd Lev support. They are sending around a cable contractor to have a look in the pit. Seems as though NBN own the cables and Telstra provide the signal in my area.

  • hollingsworth Tony @OmptyMedia (@hollingsworth) reported from Sydney, State of New South Wales

    Hi @Telstra your service this year has been outstanding, and although Dylan on the One Sales team has helped out today on a new iPhone XI Pro Max upgrade, it’s not good enough for me. Telstra has always made some kind of offer when upgrading. Please help.

  • Gloreen_Goldin Gloreen Goldin (@Gloreen_Goldin) reported from Sydney, State of New South Wales

    @Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    No progress on my Telstra BBN. Still on extremely slow 4G. The case manager from India has conveniently disappeared. Terrible service Telstra

  • drunkenmadman John Craven’s Boozehound (@drunkenmadman) reported from Sydney, State of New South Wales

    This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • lifeandlarder Life and Larder (@lifeandlarder) reported

    @MossScarlett3 just got a message from Telstra to say my nbn is down until 27 January (and it’s already been a few days). Dusting of the old Dvd’s. Save a few just in case!

  • Blameitallonme3 Blame it all on me (@Blameitallonme3) reported

    @markhumphries My NBN connection went down the other day so I charged my Telstra wireless modem/sim. For the 3 of us plus TV streaming we didn't notice any difference.

  • ottavl Leigh Ottaviano (@ottavl) reported

    @markhumphries As an ex-ISP rep I can confirm this was a thing under Telstra Wholesale too...and the number of times I had to walk people through the fact that a phone line wasn't considered an essential service like power/water...

  • Jordan_2k1 Jordan (@Jordan_2k1) reported

    @Telstra Hey it just randomly started today. But I reinstall fixed the issue. Very annoying to have to reinstall but all working for now.

  • JamesPinnell James Pinnell (@JamesPinnell) reported

    @markhumphries Genuinely think it's worth buying a 5G device (maybe your mates at Telstra can help? ;)) or even a Starlink to take to each property to avoid this. Pathetic the owners won't even cover it.

  • pasull Paul Sullivan (@pasull) reported

    @markhumphries The NBN fee just replaced the Telstra Connection fee $250 10 yes ago and my landlord paid it back then. FYI Home Wireless BB or 5G are **** when weather is bad. PS: why changing rental so often?

  • 62Coke 🌈sugarycoke💉x5! (@62Coke) reported

    @ShiannonC Had the same problem with Telstra. Mother was dysphasic and bed bound, paralysed down 1 side. I had POA They insisted on talking to her.

  • sassyairlines kath sass (@sassyairlines) reported

    Hey @Telstra I think you need to fix your systems. You tell me to pay my bill online or via the my Telstra app… so I sign in, click pay now… and then it asks me to sign in…. And is stuck in a loop. So like how can I pay it online?

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    @Telstra It’s a simple issue. You are not provisioning your towers appropriately given the amount of increased traffic. But how is some joker in India ringing me supposed to help?

  • CecPedersen Cec Pedersen (@CecPedersen) reported

    @ShiannonC Oh the memories of all this. I finished up having to mail a certified copy of the EPA for the electricity. Telstra was also a pain - couldn’t even pay the final amount on my mother’s behalf - another certified copy of EPA to cancel service and pay account 😓