Telstra Outage Report in Sydney, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sydney come from postal codes 2000, 2010, 2144, 2042, 2142, 2161, 2148 and 2077.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Telstra
Telstra is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@Telstra No way is Telstra ......Australias best network.......still cant manage a simple move from one connected service to another connected service, almost 105 days now.......but tried to charge for 3 bundles 👎🏼👎🏿👎🏽🤖🤖🤖
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@0dayssincemeltd In contract so just waiting for them to acknowledge it’s broken so I can leave with no fee. Complaint in with Telstra and now the TIO. All Telstra are doing is sending an NBN tech to look at my NTD
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Last night I could barley load my online uni course when speeds got down to 4Mbps. In fact it will probably be faster if i disconnect the NBN and use the 4G backup of an evening.
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.
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Talwinder Singh
(@tsTweet85) reported
from
Sydney, State of New South Wales
Port my connection to Telstra and got stuck from last 4 days. Can someone help on this@Telstra
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Barbra Jane
(@b0j0wb3b3h) reported
from
Sydney, State of New South Wales
Ugh @Telstra coverage has been so spotty on the train - City Circle and Parramatta way. WTF is going on
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Chris De Bonis 🤙🌱
(@cruticus) reported
from
Sydney, State of New South Wales
@Telstra you screwed up my delivery for my iPhone 11. You only put the name of my building & suburb! Wtf. And I know in my building 3 other people had the same issue. Let’s hope they weren’t you guys. Doesn’t look good. Why pay a premium service when it’s not returned 🤔
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Nicholas W Cole
(@NicholasWCole) reported
from
Sydney, State of New South Wales
@Telstra Yes but apparently no one on your live chat actually wants to help. Been without internet since 5:30am. That's 11hrs. In internet time that's about 3 months. 😂
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James Clark
(@AlchemyMind) reported
from
Sydney, State of New South Wales
@Telstra @adambspencer How can @Telstra push 5G when #telstra4G #fails .. I’m in Sydney CBD out in the open by the Sydney Town Hall and only 1 signal bar on your atrocious network all the way up and down George St
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.
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Andrew Jeppesen
(@ajep) reported
from
Sydney, State of New South Wales
@Telstra Can you explain why my Telstra “Smart” Modem has switched over to Telstra's mobile network 8 times in the past 2 months
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Darcy Byrne
(@MayorDarcy) reported
from
Sydney, State of New South Wales
@Martin_Bonobo It’s Telstra’s building. They are using the rest of it for NBN roll out and say they will let us knock it down after that.
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Marlo Perry
(@MarloPerry) reported
from
Sydney, State of New South Wales
@Telstra ADSL and no timeframe given. The net is down more often than it’s working and so temperamental.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra By then I’ll have moved to another ISP if this nightly congestion continues. I won’t be paying any cancellation fees either. I know it’s not your fault on the Twitter team but there is something wrong with your network and no one will acknowledge it.
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𝖄𝖔𝖚𝖘𝖊𝖋 𝕬𝖇𝖚 𝕾𝖆𝖑𝖑𝖆𝖒𝖆𝖍
(@iYousef911) reported
from
Sydney, State of New South Wales
@Telstra When are going to support eSim for iPhones
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Nicholas W Cole
(@NicholasWCole) reported
from
Sydney, State of New South Wales
@Telstra Yes. If I hadn't I wouldn't be complaining about customer service. This is not my first rodeo.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@chrisrauchle @Telstra But Telstra still want to charge me an exit fee because the issue is “under investigation” so exit fees are “valid” but they won’t give me a timeframe for resolution. Just ask me to do more speed tests
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nik Kuzmanovic
(@KuzmanovicNik) reported
@Telstra postcode 2117 no internet now for 4 days we had a eta of 6pm Friday and still nothing whats the real eta for this nbn outage ?
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melissa
(@pencilportrait3) reported
@bigalcomedy @Telstra Telstra are honestly one of the worst companies I’ve ever dealt with. Might be time to try Optus I remember my nan had a home phone with them and they were good
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Kate Ricketts
(@nannykatecoast) reported
@Telstra It's says something went wrong. Please refresh the screen or try again later. I hit refresh and the sake error appears. The issue is accessing my services on the chrome browser. The account is under my name I should be able to access the services I pay for
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
Update: Telstra NBN dropouts - still got problems so reached out to the Telstra chatbot an hour ago - sorry, 1 hour and 2 minutes ago... and no response from a team member yet. At least I'm not on the end of a phone queue like usual.
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Isaac Baldrick Floyd - I have a cunning plan
(@isaacfloyd13) reported
@pencilportrait3 @Telstra And don't charge a fee for the service.
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ramona quazzola
(@r_quazzy) reported
@Telstra No. I don’t have the time. Every time this rains like it did last night I have to switch to 4G because the wi-fi is slow!
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Katie
(@BrutalNitemares) reported
@Telstra why is it so difficult to get a clear response from someone about a Pre-Order? I have not been provided any updates and I cannot get a hold of anyone at the store. 8 have tried the app chat, email, and even calling but no response. Please someone help me with an update
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Craig Richardson
(@Redskin118) reported
@HankMeyerNAPP @Telstra Telstra claim their call stats are way down - no wonder after the debacle of the last 10 or so months when they weren’t taking calls or processing half of the needs of customers # incompetent Telstra yet again
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Pleb Capital Management
(@plebcapital) reported
@galumay @AussieBroadband With Telstra on 50 plan. They effectively downgraded me when switched to NBN late last year - was getting 110mbps down on regular cable for the same price. Thinking of switching to Vodafone 100 plan because they’ll bundle it with the businesses mobile plans and is ~40% cheaper.
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Heather Moran
(@Pepper_hm) reported
@Telstra I was told someone would contact me today to organize a technician to come out. I have heard nothing. Customer service has been atrocious from the beginning. We need urgent help with this.