Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2127, 2145, 2137, 2111, 2196, 2147 and 2041.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 08/20/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Not giving me trouble bc I’m not using it!! Fell over yesterday at midday (must be a different timetable on a weekend). First the WiFi then the Ethernet. While this is a public forum and I like to sit my grievances here, I will raise another incident through the app next time

  • bridgetcfly Bridget Foley (@bridgetcfly) reported from Sydney, State of New South Wales

    Hey @Telstra, why is it going to take you until the 25th of August to reconnect my house to the internet?! Forced #SocialDistance I just started a new @StanAustralia show & can't be cut off for that long! ..Also I am trying to #WorkFromHome and #savelives 😷 Damn your monopoly.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @RjVercoe Thanks mate. I’ll be straight onto the ombudsman this morning. I’ll never use @Telstra again once I’ve cancelled everything today.

  • AlchemyMind James Clark (@AlchemyMind) reported from Sydney, State of New South Wales

    @Telstra diminished support services for prepaid customers shows even poorer customer service. #appalling #zerocustomerservice #Telstra

  • Bennie10M Bernadette O'Connor (@Bennie10M) reported from Sydney, State of New South Wales

    @Telstra Yes - I now hear there is a major problem ?

  • LetSleepingDogz Mac in a box 🌍 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    Just got our @Telstra cable outage fixed & now SMS from @foxtel - An outage is currently impacting your TV service. Must nearly be time to drop it. More 2020 crap.

  • WarrenFWelsh Asphalt Jungle (@WarrenFWelsh) reported from Sydney, State of New South Wales

    @Telstra There is no outage . Just trying to move to NBN with no porting help . No one to speak too . No one at all . 5 weeks now , my mum is 80 and is in 😭 tears .

  • HelenWestwoodAM Helen Westwood 🏳️‍🌈 (@HelenWestwoodAM) reported from Sydney, State of New South Wales

    Really @Telstra how is it possible in 2020 you cannot fix the problems with #bigpond in over two weeks. Sensing you just don’t give a toss.

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra Hi, what's happening on Bigpong? Had problems since around the 11th Aug, now unable to get mail or delete via mobile, PC outlook or webmail.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Thanks Ollie, It’s a brand new (Tue 25/08) NBN connection. I have raised incidents every time except the last two. At the moment it isn’t causing problems I won’t be at work for a week it won’t be monitored as quickly. But please note 0:35, 06:35, & 13:35 daily* when we are home

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    Well, the Internet was restored by the lovely Telstra operator, who told me to turn it off and turn it back on again. Currently reconnecting after doing that for the first post-restoration outage.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @BroHilderchump Telstra (or someone) offers 4G Backup for when the service is interrupted... should have gone for that but I already had an NBN-ready modem so I thought, naah Stupidly But from what you say I’m probably on a better thing

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Last incident was INC10819891

  • DrakeosVr DrakeosVR (@DrakeosVr) reported from Sydney, State of New South Wales

    @Telstra hai wondering when my net will be restored since just interrupted my plans for today aka work can you please fix this today ot asap in 2146

  • gjwmartin Greg Martin (@gjwmartin) reported from Sydney, State of New South Wales

    @Telstra Hey, Have you guys stopped talking to YOUR customers? Can’t speak to anyone - & your chat links are as broken as your non-existent customer service. Shame on you, @Telstra

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    I thought the Vodafone network had gone bad, no data at central or the airport train tunnels but i’d accidentally left my primary data SIM as Telstra. Even with the CBD quiet Telstra data is woeful in the CBD.

  • CeagleChris Chris (@CeagleChris) reported from Sydney, State of New South Wales

    @Telstra @newscomauHQ The jobs should never have been outsourced anyway. If you want people in your call centres that can't speak English there are plenty here that probably don't have jobs. Jobs for Australians not India, Malaysia, Phillipines. Support local economy

  • PatMK13 PatTi MBTS (@PatMK13) reported from Sydney, State of New South Wales

    @Telstra We currently signed up with Telstra NBN. Now our phone hasn't been working for 3 days. Intetnet is dropping out on/off. Contacted tech support 132999 and got a link for text support. No one can help. Not even to set up a call forwarding.

  • DrakeosVr DrakeosVR (@DrakeosVr) reported from Sydney, State of New South Wales

    Since my internet is down no games for me since @Telstra is to lazy to fix their problems cant hop on vrchat to say hi to some friends

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    It’s been another long day. Big slap in the face @Telstra who after 9 calls today, they still didn’t help us out re the $2000 fraudulent purchases made from our account. If someone had of bothered to help us out, we could’ve cancelled the pending transactions in time.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • darren_handreck Darren Handreck (@darren_handreck) reported

    @kayosports_help just tried to sign up to Kayo thru the Telstra $5 basic offer but Kayo is not recognizing my subscription. Telstra are saying it was redeemed correctly at their end and issue must be at Kayo’s end. How can I fix??

  • RhyianAM RhyianAndersonMorley (@RhyianAM) reported

    @Telstra incorrectly disconnected my internet 1.5months ago. Took 1 month for them to figure out the problem and then 2 technician appointments where nobody has rocked up. Speak to telstra again and same response - just wait 24 hours and get back to us. Need a new provider

  • surelysarah Surely Sarah (@surelysarah) reported

    I just realised tomorrow is the day that Telstra may be turning off my NBN for repairs for hours, and I’m supposed to be working from home... ****. Can I hotspot my phone data to my laptop? I have no idea how to even do that... help

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported

    @colincopeland2 @Telstra I always have issues in Gungahlin with reception it’s one of the worst places!

  • dracomjb Mark Brown (@dracomjb) reported

    @Telstra I ported to Telstra last week from Vodafone and I’m have issues with someone on Optus getting a message they my number has been disconnected and they have to try several times to get through to me

  • arv2008 arv (@arv2008) reported

    @MuzFN are u w telstra, in same situation rn they came over the other day and did jack **** gotta use hotspot rn

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Brisbane, State of Queensland

    Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

  • feelingsinister Meesh (@feelingsinister) reported

    @drsbne @Telstra We had to resolve an issue with them using the online chat. It took two hours. The customer service used to be the best. What happened? Good luck getting your stuff sorted.

  • MrMullaly Tim Mullaly (@MrMullaly) reported

    @MrBlairHughes @NRL @AFL Kayo. $5 p/month for telstra customers. Not a bad deal IMHO in the end

  • CassieP54800776 Cassie Parks (@CassieP54800776) reported

    @ez_1978_ @burrosavic This happened to my father in law. Went to store to sort out no luck. Called Telstra and told them I would cancel all my services and they soon changed their tune. One of the most unethical companies going around.