Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Aug 17, 5:49 PM GMT+10.
- Internet (53%)
- Phone (26%)
- E-mail (11%)
- Total Blackout (5%)
- Wi-fi (5%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2155 , 2200 , 2015 , 2176 , 2031 , 2148 and 2075 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 1 day ago |
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Sydney
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Wi-fi | 5 days ago |
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Sydney
|
Internet | 7 days ago |
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Sydney
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9 days ago | |
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Sydney
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Total Blackout | 11 days ago |
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Sydney
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Phone | 13 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Christian 💉💉💉 (@cbiggins) reported from Sydney, New South Wales2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South WalesOne should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.
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💧Doug Ingram (@douggyi) reported from Sydney, New South Wales@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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Richard (@3bsBruce) reported from Sydney, New South WalesGetting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesI asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Nafees Butt (@mnsbutt) reported from Sydney, New South Wales@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South Wales@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?
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Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported from Sydney, New South Walesas I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!
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Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales@sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!
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Francisco G (@86franciscoG) reported from Sydney, New South Wales**** Telstra. Usless app. Crashing down
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Jamie (@scibidoo) reported from Sydney, New South Wales@phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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Shan (@shanon_p) reported from Sydney, New South Wales@Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.
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John Lutge (@JohnLutge) reported from Sydney, New South WalesWhen dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales@Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.
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𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, New South Wales@NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬
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Chrisco (@chriscowa) reported from Sydney, New South Wales@telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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J (@JtheFur) reportedHey @Telstra has your mobile network crapped itself again unable to use data anywhere in Geelong at the moment got more for pieces of equipment reporting data failure Starlink not a working time can’t even call you
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Ray Finkle (@itsrayfinkle) reportedAusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.
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Di Downunder (@DFactualists) reportedF'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!
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Nicole Kennedy 🇦🇺 (@kennedylnicole) reported@Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Thank you.
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Dean Knight (@knightd73) reported@CKMonty Telstra ford customer is clear give away neither of them have customer care in their charter - used to long time ago 😜
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Annie W 🍷🌺 (🧵anniew1303) annie-w@bsky.social (@AnnieW1303) reported@JBollingmoore Recently we’ve had a Sorry from Origin, Harvey Norman and Telstra for ripping off customers, leaking customer info or failing to provide a service. Not good enough 🤬🤬
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b (@_benny4) reported@chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.
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Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported@Gizmologist_ Never used Telstra never will
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Anoop Z (@anupelectro) reported@KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.
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Humanitarianella (@BecauseImElle) reported@myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.