Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2120, 2117, 2145, 2047, 2088, 2028 and 2136.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 01/13/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra Outage is listed. Looking at a few days....😡

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra_Outages @Telstra Complete waste of my time. No cable since last Thursday. Check hourly on outages page for update complain on Twitter no updates I call ma’am there is no outage at your address put on HOLD the NBN technicians are all in Townsville. WTF 😳

  • SamWise4Peace SamWise (@SamWise4Peace) reported from Sydney, State of New South Wales

    @Telstra @Telstra Complaint numbers SR 1-1907148313974 and SR 1-1907148313978 telling us to wait 48 hours again 😱🤢🤯🤬🤮 Case number: 169888223 SHAME SHAME SHAME TELSTRA #UNWORTHY #POORCUSTOMERSERVICE

  • PinarooR PinarooRay (@PinarooR) reported from Sydney, State of New South Wales

    @JohnWren1950 Self Funded= no pension, no $900 from Kevin07, worked hard for 50 years banked, paid extra into super when l could, got telstra AMP NRMA and NIB shares when the de mutualised. Drawning down on my super to live. Company tax already paid on those shares so that's why l get a credit

  • GayCarBoys GayCarBoys (@GayCarBoys) reported from Sydney, State of New South Wales

    In all my years as a bank teller and Telstra employee, I never considered myself a thug. How can I have been so wrong #unionthug

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra Internet is so bad currently we can’t use WiFi in home. 😡 have no idea what’s going on or what on earth we’re paying for. Dial up was faster. Previous conversation had with you was to UPGRADE my service which I’m currently paying for!

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @Telstra Outage since Wednesday. No cable internet or foxtel

  • ell_nicole ell🤘🏼 (@ell_nicole) reported from Sydney, State of New South Wales

    haven’t had internet for nearly 6 weeks @Telstra are AWFUL. worst service ever!

  • SamWise4Peace SamWise (@SamWise4Peace) reported from Sydney, State of New South Wales

    @Telstra @7NewsSydney @9NewsAUS @10NewsFirst We have wasted 100s hours of calls, chats and visits to Telstra to just get us the promised home internet connection! ITS BEEN FRUSTRATING since 2nd Dec 2018 and no hope yet! Telstra is the worst! 3rd world country would do better!

  • montyhamilton Monty Hamilton (@montyhamilton) reported from Sydney, State of New South Wales

    @speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...

  • Aaarghhhhhh Robyn Lynn (@Aaarghhhhhh) reported from Sydney, State of New South Wales

    @Telstra I'm having issues with my NBN at Blacktown (2148). How long before the outage is fixed. Your outage page tells me there’s no outage.

  • SamWise4Peace SamWise (@SamWise4Peace) reported from Sydney, State of New South Wales

    @Telstra I have given you the complaint numbers! Please take the efforts of going over our case! We have taken a lot of efforts to get behind Telstra and no results yet! SHAME ON YOU TELSTRA! You should feel ASHAMED TO FOOL PEOPLE!

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra Yes. We now have no internet or foxtel! Gone from slows speeds unable to load a page for weeks to no having nothing. Initially outages said 2 days...news says tbc. Dreadful service truly dreadful.

  • pricey43 AJP (@pricey43) reported from Sydney, State of New South Wales

    Power down , @Telstra @Foxtel down what a day #Coogee

  • Singh02017 Anil Singh (@Singh02017) reported from Sydney, State of New South Wales

    Finally, after 10 days without internet @Telstra & @NBN_Australia managed to fix my cable broadband service yesterday! Thank you. @charlietech

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra I tried them earlier. No help just an apology.

  • CrAshRus Craig Ashley Russell (@CrAshRus) reported from Sydney, State of New South Wales

    @ALDIMobileAU tech support refusing to connect me with supervisor. Stalling to prevent giving promised refund for not providing promised service. So bad they make Telstra look good.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • markus_misins Markus Misins (@markus_misins) reported

    @Telstra I think the outage checker for mobile should be able to check address rather than Suburbs.

  • johnsmithizzle7 John Smith (@johnsmithizzle7) reported

    @Telstra i have a complaint please help me

  • katiem13 Katie (@katiem13) reported

    @RoadknightThe I talked with a fantastic guy at Telstra yesterday about a refund. In passing he checked my internet and they speed was too low. They discovered my modem was probably at fault. They are sending a new one. If still slow with new modem they will register a fault with NBN. Great.

  • simont77 Simon Townsend (@simont77) reported

    @kayosports please fix iPhone app ASAP!! won’t play live game more than one second at a time, useless if you can’t watch a game live, never had this issue with Telstra AFL app

  • dick_bauch DickBauchdotcom (@dick_bauch) reported

    @quillmama @matthewslaurie @sallymcmanus Telstra (in my experience) has proved a poor service - see TIO complaints - and is a shadow of its former self (in my opinion). Shareholders want their companies to flourish.

  • GunjapartyOz Gunjaparty (@GunjapartyOz) reported

    @sallymcmanus What was the first privatisation of a government asset. SEC - Jeff Kennet to ISCCA (IBM-LendLease). The next big Federal transformation to ISCCA? 1997 Telstra (pre privatisation). Why won't the CPSU support my WT claim? Half pay on accumulated leave cannot be legal?

  • BARGH3ST bone music (@BARGH3ST) reported

    i love the state of telstra up here is such that my wifi can barely support one device streaming video in 144p <3

  • SoumilShah8 Soumil Shah (@SoumilShah8) reported

    @Telstra hello. I am overseas and my roaming is not getting activated and I am missing all my business calls. Please check and help me to fix it

  • MichaelChisnall michael chisnall (@MichaelChisnall) reported

    I think perhaps there is a significant problem with the @Telstra @Bigpond pop and imap outgoing email service which is not being acknowledged. Is anyone else experiencing problems.

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @ms_dingo Don't need to. They continuously search 'Telstra' for mentions. They don't reply any more to me, but you'll notice when others comment with problems, they reply. My comments are general in nature and so can't be seen as harassment of a user.