Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2144, 2040, 2141, 2020, 2194, 2560 and 2048.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 04/01/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • gjwmartin Greg Martin (@gjwmartin) reported from Sydney, State of New South Wales

    @Telstra Hey, Have you guys stopped talking to YOUR customers? Can’t speak to anyone - & your chat links are as broken as your non-existent customer service. Shame on you, @Telstra

  • Bennie10M Bernadette O'Connor (@Bennie10M) reported from Sydney, State of New South Wales

    @Telstra Yes - I now hear there is a major problem ?

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra Hi, what's happening on Bigpong? Had problems since around the 11th Aug, now unable to get mail or delete via mobile, PC outlook or webmail.

  • WarrenFWelsh Asphalt Jungle (@WarrenFWelsh) reported from Sydney, State of New South Wales

    @Telstra There is no outage . Just trying to move to NBN with no porting help . No one to speak too . No one at all . 5 weeks now , my mum is 80 and is in 😭 tears .

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Thanks Ollie, It’s a brand new (Tue 25/08) NBN connection. I have raised incidents every time except the last two. At the moment it isn’t causing problems I won’t be at work for a week it won’t be monitored as quickly. But please note 0:35, 06:35, & 13:35 daily* when we are home

  • DrakeosVr DrakeosVR (@DrakeosVr) reported from Sydney, State of New South Wales

    Since my internet is down no games for me since @Telstra is to lazy to fix their problems cant hop on vrchat to say hi to some friends

  • PatMK13 PatTi MBTS (@PatMK13) reported from Sydney, State of New South Wales

    @Telstra We currently signed up with Telstra NBN. Now our phone hasn't been working for 3 days. Intetnet is dropping out on/off. Contacted tech support 132999 and got a link for text support. No one can help. Not even to set up a call forwarding.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @RjVercoe Thanks mate. I’ll be straight onto the ombudsman this morning. I’ll never use @Telstra again once I’ve cancelled everything today.

  • HelenWestwoodAM Helen Westwood 🏳️‍🌈 (@HelenWestwoodAM) reported from Sydney, State of New South Wales

    Really @Telstra how is it possible in 2020 you cannot fix the problems with #bigpond in over two weeks. Sensing you just don’t give a toss.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @BroHilderchump Telstra (or someone) offers 4G Backup for when the service is interrupted... should have gone for that but I already had an NBN-ready modem so I thought, naah Stupidly But from what you say I’m probably on a better thing

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @Telstra Q) Our bank account gets hacked on the weekend. Amongst others, $2K is debited by Telstra by these scumbags, transactions are still pending, we try to cancel them with Telstra but your call centre do not help us at all. WTF? What a disgrace your company is!!! 😡

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    I thought the Vodafone network had gone bad, no data at central or the airport train tunnels but i’d accidentally left my primary data SIM as Telstra. Even with the CBD quiet Telstra data is woeful in the CBD.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Not giving me trouble bc I’m not using it!! Fell over yesterday at midday (must be a different timetable on a weekend). First the WiFi then the Ethernet. While this is a public forum and I like to sit my grievances here, I will raise another incident through the app next time

  • AlchemyMind James Clark (@AlchemyMind) reported from Sydney, State of New South Wales

    @Telstra diminished support services for prepaid customers shows even poorer customer service. #appalling #zerocustomerservice #Telstra

  • LetSleepingDogz Mac in a box 🌍 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    Just got our @Telstra cable outage fixed & now SMS from @foxtel - An outage is currently impacting your TV service. Must nearly be time to drop it. More 2020 crap.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    It’s been another long day. Big slap in the face @Telstra who after 9 calls today, they still didn’t help us out re the $2000 fraudulent purchases made from our account. If someone had of bothered to help us out, we could’ve cancelled the pending transactions in time.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Last incident was INC10819891

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    Well, the Internet was restored by the lovely Telstra operator, who told me to turn it off and turn it back on again. Currently reconnecting after doing that for the first post-restoration outage.

  • bridgetcfly Bridget Foley (@bridgetcfly) reported from Sydney, State of New South Wales

    Hey @Telstra, why is it going to take you until the 25th of August to reconnect my house to the internet?! Forced #SocialDistance I just started a new @StanAustralia show & can't be cut off for that long! ..Also I am trying to #WorkFromHome and #savelives 😷 Damn your monopoly.

  • DrakeosVr DrakeosVR (@DrakeosVr) reported from Sydney, State of New South Wales

    @Telstra hai wondering when my net will be restored since just interrupted my plans for today aka work can you please fix this today ot asap in 2146

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • viennwillmott Vienn Willmott (@viennwillmott) reported

    @Telstra @anthgale It's definitely slow in 3061 Campbellfield. Safari just say's cant connect to the internet. Reboot does nothing for the internet.

  • JPJ3648 JPJ (@JPJ3648) reported

    @Telstra @viennwillmott Terrible in 3170 Mulgrave too

  • lmbrimwa LB (@lmbrimwa) reported

    @Telstra Ryan wouldn't that be great?? Service we 'thought' we'd put in place over a month ago...now back at square one. What is the point of Reference numbers if Telstra doesn't have any record?

  • logicsayz (Jules) Waiting for ICAC with teeth. (@logicsayz) reported

    @Telstra Bloody hell - Telstra is more controlling than Apple. Just told - no bill in future - just a receipt when payment made. All through the App - doesn't help when I have a house sitter over winter.

  • bjwilliam Brian Williams (@bjwilliam) reported

    @Telstra you should add this number (0432 088 019) for the very nice people from ‘ telstra technical support’ to the blocked list.

  • Aussie_Enigma Simon 🔻🏳️‍🌈🇦🇺🏍️ - ✊🏻🇺🇦 (@Aussie_Enigma) reported

    @Telstra It's not just here (Bathurst at present).. It's slow everywhere.. Specially in Alice Springs where 4G is pathetic and I've got to use 3G to etch Netflix or YouTube streaming..

  • jamshedj50 Amy Lara (@jamshedj50) reported

    @Telstra @khzari_ This is incredible to learn about! I never would have thought it was possible to earn so much money through Ethereum trans,actions. Check out my TL for the }link, I RTd{..

  • JPJ3648 JPJ (@JPJ3648) reported

    @Telstra Having trouble with anything loading at the moment so it’s difficult too

  • khzari_ Khzari (@khzari_) reported

    @Telstra internet outage for two days still not fixed in Dalyellup 😴

  • watchyomouth3 c 🌱my avatrice ❤️‍🩹 (@watchyomouth3) reported

    @Telstra u guys were supposed to be at my house like yesterday our wifi is BROKEN I am poor and work at kfc I can’t afford to keep using my mobile data!