Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Aug 9, 1:54 PM GMT+10.
- Internet (50%)
- Phone (33%)
- E-mail (10%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2200 , 2015 , 2176 , 2031 , 2148 and 2075 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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13 hours ago | |
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Sydney
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Total Blackout | 3 days ago |
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Sydney
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Phone | 5 days ago |
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Sydney
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Internet | 7 days ago |
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Sydney
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Phone | 8 days ago |
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Sydney
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Internet | 8 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Dave Ray (@daveray99) reported from Sydney, New South WalesAm I the only person thinking @Telstra's "5G" mobile network is utter trash? For the last week it's been abysmal. And yes: I've cleared the cache and restarted my device.
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Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales@Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?
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Christian 💉💉💉 (@cbiggins) reported from Sydney, New South Wales2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales@Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....
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Paul Kneipp (@paulkneipp) reported from Sydney, New South Wales@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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PinarooRay (@d2832cd804534b9) reported from Sydney, New South Wales@mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.
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John Lutge (@JohnLutge) reported from Sydney, New South Wales@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Katie McRobert (@KatieMcRobert1) reported from Sydney, New South Wales@Telstra DM sent, will try to check replies when I can but with no internet or phone connection & no mobile service inside the house it can be a bit problematic …
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, New South Wales@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
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alan jones (he/him) (@bigyahu) reported from Sydney, New South Wales@NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South WalesGuys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?
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Keira (@bldfvr) reported from Sydney, New South WalesOrdered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.
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Evan (@fictillius) reported from Sydney, New South Wales@missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.
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BDubAus (@bwrigley) reported from Sydney, New South Wales@Telstra Service became available again late yesterday afternoon.
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Alexander Charles Graham 🇦🇺 🏇🍷 (@AlexGraham1991) reported from Sydney, New South WalesVery quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues
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Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales@Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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💧Doug Ingram (@douggyi) reported from Sydney, New South Wales@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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BexThreads (@BexThreads) reported@Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts
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Greg Carver (@GregCarver39264) reported@realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever
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Di Downunder (@DFactualists) reportedF'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!
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Di Pearton (@peartonjohnson) reportedPlease, police Telstra theft. Annual fee for prepaid mobile phone service, up from $350 to $395??
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Paul Garcia 🇺🇸 🇦🇺 (@PaulCoInc) reported@teslaownersSV So @Telstra says this could save lives but its not available for anyone with prepaid service. They figure people with prepaid service lives don't matter? That's the message they are sending.
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Bill Nosworthy (@BillNosworthy) reported@rwallace67 @SimonCotter62 We have 2 mobiles with telstra, only because there's no other option at present! Everything else has been shut down, saving around $400 a month. Added starlink (home & mini) for less than $200/month, so after 6 months all the hardware is paid for as well. No regrets, it's v good!
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deirdre ritchie (@deirdreritchi10) reported@QBCCIntegrity Mine didn't even go off. Telstra gave a warning about interruptions to the service where I was at work.
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Wicked Wickets - Tales of Women's Cricket (@WickedWickets) reported@AidenS2101 Nope, two iPhones were silent, Dad’s old cheap Telstra phone went off like a treat.
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Annie W 🍷🌺 (🧵anniew1303) annie-w@bsky.social (@AnnieW1303) reported@JBollingmoore Recently we’ve had a Sorry from Origin, Harvey Norman and Telstra for ripping off customers, leaking customer info or failing to provide a service. Not good enough 🤬🤬
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MsNobody (@MrsNobody21) reported@Telstra how disgusting, your handling of a legitimate complaint after the outage. Shame on you. With all of your profits you deny compensation for a service that still is t working.