Telstra

Telstra Outage Report in Sydney, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000, 2037, 2138, 2160, 2010, 2042, 2213 and 2207.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 02/18/2026 07:25

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • stevenandlizzy Steven (@stevenandlizzy) reported from Sydney, State of New South Wales

    @Telstra I’d forgotten how poor your call centre was having not been a customer for the last few years. Have to say how poor the experience was and so so much background noise #terrible

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @PoneSc0p3 @ComissionerKate Telstra isn't great, just a marketing exercise......no idea of service, but best of a bad bunch

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @Telstra no internet again at green square. No I haven't filed a report because of the generic response of your signal might be affected by X

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @Telstra There is no outage at Green Square. This is a daily event.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @strebormt @Telstra @ScottMorrisonMP It's not Telstra....it's LNP Government crap NBN, totally destroyed by Abbott/MT/Murdoch

  • jochichester Jo Chichester (@jochichester) reported from Sydney, State of New South Wales

    @Barrawensdy1 @Telstra @Foxtel Yes I got that far - but neither could help my get it! I’ve since discovered I can watch the show I was seeking on Foxtel Go. But the Play issue was an hour I’ll never get back.

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @amaxi @Telstra Welcome to @andy_penn's Telstra. Happy to take your money at a premium at sub standard service

  • jochichester Jo Chichester (@jochichester) reported from Sydney, State of New South Wales

    @Telstra Was at home. Wasn’t casting just trying to use the app on the TV but it didn’t recognize my login & instruction to go to website diverted back to Telstra. Very confusing & this twitter exchange is more helpful than both companies websites or call centres.

  • lhighbrow Daniel Brear (@lhighbrow) reported from Sydney, State of New South Wales

    If you want your issue presented, present your issue. The message going to @NSWFarmers and @NSWYF at today's advocacy panel @Telstra insight centre. #NSWFarmersAC19

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @JanetGoss @iborgward @Telstra The other thing they do is tell you to go to your computer and log in, they then talk you through a ‘fix’ for a non existent problem. What they are in fact doing is gaining access to bank account details, logins, passwords etc. A number of people have been caught, always hang up!

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @JanetGoss @iborgward @Telstra I get them all the time too, I invested in a cheap answering machine, I never answer the landline unless I know the number that comes up. It’s only very elderly relatives that ever call it anyway, the scammers always hang up when the machine kicks in! Mine’s silent too.

  • jochichester Jo Chichester (@jochichester) reported from Sydney, State of New South Wales

    @Telstra Thank you for your help. My frustration was at boiling point. Nice that Telstra has the socials right.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @SkyNewsAust @Telstra @andy_penn @BizTicky @NBN_Australia It's overpriced & worthless now.....totally stuffed up by LNP Government & Murdoch, providers fees too high, write it down & "fix" it

  • bedeomara74 Bede O'Mara (@bedeomara74) reported from Sydney, State of New South Wales

    @bogga1967 @jlaycock55 Still on Telstra outage Houlty sorry.

  • jochichester Jo Chichester (@jochichester) reported from Sydney, State of New South Wales

    It’s really hard to know who to hate more @Telstra or @Foxtel. I’ve been paying for Foxtel for years, but cannot get FoxtelPlay as both company’s consultants tells me it’s the other one I should talk to. Thank god EVERY OTHER streaming service is easier.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @JaneCaro @Telstra Definitely not me.....they have totally stuffed up our NBN.....Abbott/MT/IPA & Murdoch......wait until you see the cost to taxpayers to " fix it"

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra Like I said 3 different people contacted me - not sure if they are “case managers”. None of them had any clue about complaints management, customer satisfaction and most importantly- my complaint.

  • jochichester Jo Chichester (@jochichester) reported from Sydney, State of New South Wales

    @Telstra I can’t subscribe to it because the Foxtel website keeps redirecting me to my Telstra login. There’s no chat service like Apple has to fix it, just “community” which is useless. When finally get to a person on phone each say go to website. So I’ve given up and will just use Go.

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra Frankly your Indian call centre is full of untrained incompetent people. How can I get my complaint managed by someone local in Australia

  • fbinns_binns Francine Binns (@fbinns_binns) reported from Sydney, State of New South Wales

    @hobday36 @Telstra I have the same issue for the past seven days.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • fireblaze2511 Fireblaze (@fireblaze2511) reported

    yesterday i get 3 down and and 20up, today i got 30 down and 4 up :/ @Telstra

  • JayStephens Jay (@JayStephens) reported

    @chrispydog @lukeweston They prevented Telstra building a tower that would have given me decent signal at my place. Organised the whole thing via FB messenger start to finish.

  • waggacrow waggacrow (@waggacrow) reported

    If anyone wants a long wait for message chats, try Telstra support messaging!

  • zbucket2 zbucket (@zbucket2) reported

    @Telstra_news @Telstra I'm pretty sure you count customer calls as scam calls though so that's kinda cheating

  • Aqua10039173 Horny Swat Officer (@Aqua10039173) reported

    @Telstra No there is nothing else I need help.

  • infectedarea Fecty (@infectedarea) reported

    @telstra is there something wrong with your support chat? Can't open it on mobile through the app or in Firefox or Chrome.

  • sunshinejess091 sunshinejess (@sunshinejess091) reported

    @Telstra I have tried on many occassions on the chat to correct my $15 credit and have received no help. There is no customer service from @Telstra

  • PauleQuan I'm Paul E. Quan? (@PauleQuan) reported

    Getting alot of mobile phone numbers claiming to be @Telstra lately... Hmmmm never got this once being an Optus customer for 16 years...

  • darcytudball Darcy Tudball (@darcytudball) reported

    @Optus That's what I was hoping to here. Me, I mean my friend will be signing up as soon as my, I mean their contract with @Telstra is up in May. I hope Optus never decide to go down the same stupid path forcing customers into direct debits.

  • alexfarncomb Alex Farncomb (@alexfarncomb) reported

    @kayosports @Telstra good lord, I have twice spent 30mins trying to activate the Telstra deal for Kayo sports $5/month. but being an existing customer makes it impossible. as soon as i login on kayo it sends me to the app with no change to billing. please sort this out Kayo