Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2138, 2037, 2145, 2117, 2200, 2168 and 2046.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 02/05/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • bondirecovery bondirecovery (@bondirecovery) reported from Sydney, State of New South Wales

    So Telstra/Apple has hamstrung me with a faulty phone! But I have 12 stepped my way through it and Acceptance is the answer to ALL my problems today.

  • Sonic_Booth Paul Booth (@Sonic_Booth) reported from Sydney, State of New South Wales

    @spannaforce @Telstra Had one Indian dude pretending to be from Telstra, saying my internet and phone will be cut off if he didn’t fix my internet even though there was nothing wrong with it, i went a long with it and said do you mind if I ******** while you talk etc, started pretending I was etc

  • jessica_lonard Jessica Lonard (@jessica_lonard) reported from Sydney, State of New South Wales

    @Telstra - so help me god if my internet cuts out one more time when I’m watching Game of Thrones 😡🤬. Four minutes in and my Telstra TV disconnected.

  • danumph ¥ (@danumph) reported from Sydney, State of New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra It’s completely ridiculous that I still have no answers from last week and it’s continued to happen again. It makes me question why I’m with you and why I pay a premium for such bad service

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hi Jessica, no reference numbers were given to me as it was on my file and I was assured someone would contact me within 24hrs. This problem with the nbn seems to be happening across Sydney

  • jdeplater Jason de Plater (@jdeplater) reported from Sydney, State of New South Wales

    @Telstra This is clearly an inferior offer compared to Telstra thanks. Everyone knows collecting points means spending more real money and time rather than just redeeming a discount immediately for being a loyal customer. Pathetic.

  • EndaMarkey Enda Markey (@EndaMarkey) reported from Sydney, State of New South Wales

    @Telstra Thanks for following up. I spoke with someone, who told me that the issue was being investigated, but there was no useful advice about when the service would return. We’re approaching day three, and still no resolution.

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @telstra can you sort out data at green square please, doesn't work all the way to central with full 4G signal.b

  • Bryn_Newman Bryn Newman (@Bryn_Newman) reported from Sydney, State of New South Wales

    I have a solution: @Telstra versus @Foxtel trial by combat #foxteloutage #GOT8

  • janelle__erika J. (@janelle__erika) reported from Sydney, State of New South Wales

    Love when you suddenly start speaking in Tagalog whenever you speak to a Telstra customer service rep on the phone 😂

  • reannonjohnson Reannon Johnson (@reannonjohnson) reported from Sydney, State of New South Wales

    hey @Telstra, can you pls explain to me why you sent me an email saying you've increased my home internet speed + service, for FREE - yet I haven't been able to use the service for 3 days! And yes, I have already reset my modem - TWICE + restarted all the services connected.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hello Angela/Jimmy..I’m still waiting to hear back from someone regarding the issues from the last two weeks..was told it would be 24hrs

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Jimmy, I have placed two calls this morning with the platinum support crew and was told it would be fixed possibly tomorrow. That’s not good enough especially for any type of business.

  • RhonaRuby RhonaRuby (@RhonaRuby) reported from Sydney, State of New South Wales

    @Telstra My mother has had the worst service from Telstra: Miranda staff number #683533 - from the area where you change address details. After being on the call for 60minutes - it looks accidentally hung up on a 74 year old ! What a disgrace you are for dismissing an elderly person !

  • LetSleepingDogz Mac on tour (@LetSleepingDogz) reported from Sydney, State of New South Wales

    So we’ve had a @FOXTEL_Help @Telstra cable outage all week long and it’s annoying. More annoying has been a sudden increase in scam landline calls from “Your Telstra” urging me to add code to my PC to fix it. 1/2

  • paulderricott Paul Derricott (@paulderricott) reported from Sydney, State of New South Wales

    @Telstra I am at home sitting about a meter away from my @telstra unlimited broadband wifi router getting notifications that I am about to cap my data on my @telstra handset. #wtf

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @developerjack Ugh, I had similar with the old POTS Telstra phone, was meant to be cancelled when service got migrated to NBN, figured it out a few months later.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @JaneCaro @Telstra 18 days for us last time. . Spent days on phone negotiating mobile phone bill ONLY TO BE CHARGED anyway! (Direct debit customer) 😡

  • PodricoVargas Podrico (@PodricoVargas) reported from Sydney, State of New South Wales

    @adamscrabble Like how Telstra slows down everyone’s internet in Australia until they join the the NBN. It’s complete horseshit mate!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • yinyinyangyang3 YinYang (@yinyinyangyang3) reported from Sydney, State of New South Wales

    Never leave anything to @Telstra - nothing get done right

  • fictillius Quiet, Evan (@fictillius) reported from Sydney, State of New South Wales

    My mobile data went dead in the airport tunnel and I thought Vodafone had contracted the Telstra problem. Turns out I accidentally left the Telstra SIM as primary data after testing something yesterday.

  • ogettings Oliver Gettings (@ogettings) reported from Westfield, State of Western Australia

    On another note, your service to recycle Telstra modems is very much appreciated. You should advertise this more. 👍

  • YAYASISTAR Andrea Scott (@YAYASISTAR) reported from Melbourne, State of Victoria

    @HelenWolff @Telstra Tweeting sometimes gets things moving faster 😜... hope they fix it soon

  • kathylord2 Kathy Lord (@kathylord2) reported from Cape Paterson, State of Victoria

    @Telstra I’m still unable to connect. I understand there’s a NEW issue relating to accessing customer accounts. Very unhappy. Have been on the phone twice, into a store once and online chat once. Problem remains unresolved. Do not have sale reference number with me

  • eldieberto Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales

    @stymo78 @Telstra @brandonvidler help a bloke out #locallegend

  • kathylord2 Kathy Lord (@kathylord2) reported from Cape Paterson, State of Victoria

    @Telstra No I have not. I understand there was a problem earlier. I tried to call to sort it and was told Telstra had another problem relating to accessing customer details.

  • Nickey_is_Bored Nickey is Bored(Phoenitefire) (@Nickey_is_Bored) reported from Sydney, State of New South Wales

    @PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.

  • iamkathyp Kathy (@iamkathyp) reported from Sydney, State of New South Wales

    @Telstra How can you say that and honestly believe it, with you having no idea of what the problem was or my location. Cheers

  • stellamabella Stella S (@stellamabella) reported from Armidale, State of New South Wales

    @ChrisBathTV your story tonight on @theprojecttv was great! My mum lives in an area where mobile reception is scant & was threatened by fires for 8 weeks. Telstra was the first thing to go down the first time round anyway. It’s an issue!!