Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2015, 2206, 2166, 2160, 2111 and 2145.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 03/19/2024 01:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra And still charging for full service. Home full of kids hating Telstra as no internet!

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert

  • daniellengvyen danielle nguyen (@daniellengvyen) reported from Sydney, State of New South Wales

    um telstra ******** is going on

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @Telstra @matthew_mcmahon Sooo just to update you about Bondi apparently there is now an outage in Bondi due to planned maintenance and your team in the Phillipines knew nothing about this! It is not due to be fixed until Friday 25th Feb . I would like 5 days credit please ....

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @Telstra @craigparsons777 Yes but they never call and then 3 technicians arrive on one day and argue about what the problem is and still. Don’t fix it ....

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @joelpmichael @jendudley @Telstra Haha, yes. I am a Bigpond cable Internet customer. I had Foxtel, dropped as soon as I could unbundle it. The paclage I have now (off-contract) is $119 per month including the speed pack for 100/5Mbps. HFC arrives April. I can get a better plan from @Aussie_BB. Tough call (not).

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra And down again just now. Outage page blames nbn again...

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    1/2 @telstra it is no wonder the telecommunications industry has the worst customers satisfaction rating. Currently I would give you a ZERO for customers satisfaction and customer service #customerservicefail

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Down again. This is becoming very frustrating...

  • nadimcsharbean Nadim C Sharbean (@nadimcsharbean) reported from Sydney, State of New South Wales

    REASON TO HATE TELCOS 672: A month ago I signed a contract to change my cable to @Telstra ... After weeks of being stuffed around with technicians, they tell me they actually CAN'T provide a cable service to my house. 🤬 #telcohell #theworst #CustomerExperience

  • lotusaccts 🄺🅈🄻🄸🄴 🄿🄰🅁🄺🄴🅁 (@lotusaccts) reported from Sydney, State of New South Wales

    Just had a call from the @ato_gov_au about an objection we lodged. I have to say their customer services levels are smashing @Telstra @aglenergy

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra After 2 hours on the telephone and being transferred to 5 different operators the estimated fix date was yesterday. This was after a technician had been at the house for 4 hours. We still have NO internet. Yes to mobile data. Expensive!

  • coderHavingFun coderHavingFun (@coderHavingFun) reported from Sydney, State of New South Wales

    @Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ClyveRose Clyve Rose (@ClyveRose) reported

    @Telstra Thanks. The app still sucks though.

  • iamkathymon Kathy (@iamkathymon) reported

    @Telstra Is there any NBN issues happening in Bonnyrigg 2177? The NBN connection has been extremely bad today, it works on some devices but not on others. App says the wifi connection is good, but it's clearly not.

  • DSheffler Danielle Sheffler (@DSheffler) reported

    A @Telstra rep told me it could take up to 24 hours to get internet service back and then told me to please understand. *sigh* Working from home where I need to tether all day and then use up the data from my mobile plan makes me a lot less understanding.

  • n0ra_bee Nora (@n0ra_bee) reported

    @_DanSc I was wondering about a similar issue on corporations supporting candidates, because a local Telstra phonebox is covered in the sitting MP’s advertising. It’s sending a partisan message even if it’s inadvertent.

  • griswoldswanfam Sarah 🦢 (@griswoldswanfam) reported

    @Telstra unbelievable you tell me to chase a payment made via BPAY when I’ve provided you a receipt number. I am tired of dealing with inept customer service people that you employ.

  • untitledgusgame Angus Gibbins 📷 (@untitledgusgame) reported

    @erfbeeass @dogboy64 When I used to have to deal with clients my favourite thing was to call them back, and if they had one of those stupid Telstra 10 second voice to text voicemails I would deliberately time my message so the last half of my phone number was cut off.

  • LadyVykeen Meli || Mutantspood (@LadyVykeen) reported

    @ParrisFell Yeah up until the other day I thought u could only (legally) watch it if u had foxtel but nope! Binge is still owned by telstra (alas) but its like other streams in that there's no lock in contract, and the selection isnt bad. It has wwdits and flight of the conchords too

  • Magpie1954nBird MaggieBird (@Magpie1954nBird) reported

    lengthy”help” Conversation with #Telstra change up your plan or pay extra after an amount of $1000 worth of calls& texts are reached- never ever heard that before - no we won’t remove the extra $14 change up or cop it - written in broken English I feel so valued as a customer NOT

  • awalker007 Andrea Walker (@awalker007) reported

    Telstra 3G network has been shut down in my area to make way for 5G - 3G network is being turned off Australia wide by mid 2023. Some areas are starting to disappear earlier than this time line - Why?? Europe still allows access to 2G!!

  • EllePatten Elle Patten (@EllePatten) reported

    @Telstra why is @telstra customer service so bad. It’s nearly impossible to speak to someone on the phone. The automated response is not useful. I thought Telstra was supposed to be the premier provider.