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Telstra

Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 21, 11:15 AM GMT+10.
  • 61% Internet (61%)
  • 33% Phone (33%)
  • 6% E-mail (6%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2145 , 2196 , 2200 , 2147 and 2043 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 10 hours ago
Sydney Internet 2 days ago
Sydney Internet 3 days ago
Sydney Phone 3 days ago
Sydney Internet 5 days ago
Sydney Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • croydoncathy
    Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales

    @Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?

  • robin_afd
    Robin Leonard (@robin_afd) reported from Sydney, New South Wales

    Woah Telstra outage

  • 28061914mary
    Allan (@28061914mary) reported from Sydney, New South Wales

    @theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?

  • FionnaYvette
    Fionna Collantes #PercyNation (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra It's updated, I tried everything... it's your Telstra network...

  • open5book
    Chloe Mason (@open5book) reported from Sydney, New South Wales

    @Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

  • wombatdigital
    Josh (@wombatdigital) reported from Sydney, New South Wales

    @Benson20201 Senis no longer owned by Telstra not a Telstra issue

  • StallionDuckx3
    Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • fictillius
    Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales

    @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

  • MrLloydicus
    Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales

    @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

  • scibidoo
    Jamie (@scibidoo) reported from Sydney, New South Wales

    @phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!

  • bwrigley
    BDubAus (@bwrigley) reported from Sydney, New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • BradleyWDeacon
    Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”

  • jkalbrechtsen
    janet albrechtsen (@jkalbrechtsen) reported from Sydney, New South Wales

    Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.

  • NathalieS_29
    Nathalie Stewart (@NathalieS_29) reported from Sydney, New South Wales

    @estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺

  • JackieWarner13
    jac (@JackieWarner13) reported from Sydney, New South Wales

    Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jifftv97
    JIFFTV97 (@jifftv97) reported

    @dix0nm8 I use telstra jad not had any problems

  • Lincolnabe123
    🌏Henry Ross (@Lincolnabe123) reported

    @MikeCarlton01 The very worst though is a toss up between Qantas and Telstra 👎😡😡

  • check307
    Kmac (@check307) reported

    Australian Govs of all persuasions have sold the people out. First sold QLD State Gov Insurance, Keating the Commonwealth Bank , Howard Telstra, Beattie Water and we can keep going. Private industry is about profit and no service . We have that and pay exorbitant amounts for it

  • camo2572
    Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported

    @karlstefanovic Sold everything you clown Private sector won That’s why we pay **** tonne more Look at Telecom into Telstra he royally ****** that up ******* get it right ******** 🤡🖕#Auspol

  • feedthecath
    cat 💜🇵🇸🩷 (@feedthecath) reported

    @Flawless_Sports @AFL @Telstra Robey is the worst option of the 4 lol

  • Docsthename
    Funkdoctor (@Docsthename) reported

    I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

  • NewsTongueX
    NewsTongue (@NewsTongueX) reported

    🔴 PayphoneGo: 19-year-old built Pokemon Go for Australia's 14,000 payphones Kris Norris, a Brisbane student, launched PayphoneGo in April. Players call a number from payphones across Australia, enter a nine-digit ID, and accumulate points—20 for first visit, 10 for second, then 5 and 1. First visitors can leave voicemails heard by subsequent callers. Norris said the game aims to encourage exploration and revive "old internet: no ads, no tracking, so few cookies." Telstra operates the payphones under Australia's universal service guarantee. Calls have been free since mid-2021. The company reports over 100 million calls since fees were scrapped, with usage tripling.

  • yuyan497
    y (@yuyan497) reported

    @Samantha7ey it's the telstra network 😭

  • electricfuture5
    Electric Future (@electricfuture5) reported

    @c0n_AU No Telstra either and Starlink doesn't work because solar overhead @TeslaCharging @TeslaAUNZ

  • FeaPage29
    Fiona (@FeaPage29) reported

    Wow. @Telstra been down 2 days in areas of the Tenterfield area. Not good when most people only have mobiles now.