Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Phone	3 hours ago
Sydney	Internet	2 days ago
Sydney	Internet	2 days ago
Sydney	Wi-fi	3 days ago
Sydney	Internet	4 days ago
Sydney	Phone	4 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 13 minutes ago from Sydney, New South Wales

  I overpaid one bill and @Telstra posted me a cheque. I’ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS

• 
  PinarooRay (@d2832cd804534b9) reported 15 minutes ago from Sydney, New South Wales

  @mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 17 minutes ago from Sydney, New South Wales

  My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?

• 
  Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported 18 minutes ago from Sydney, New South Wales

  @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

• 
  Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported 25 minutes ago from Sydney, New South Wales

  @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

• 
  John Lutge (@JohnLutge) reported 26 minutes ago from Sydney, New South Wales

  In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

• 
  Mark Tossell (@MarkTossell) reported 26 minutes ago from Sydney, New South Wales

  @Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

• 
  Ben Ross (@BJssoR) reported 33 minutes ago from Sydney, New South Wales

  Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

• 
  ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑‍🚀🤳™️ (@p_terg) reported 33 minutes ago from Sydney, New South Wales

  @hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..

• 
  Daniel Eastwood (@yeoldeguildford) reported 34 minutes ago from Sydney, New South Wales

  Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 36 minutes ago from Sydney, New South Wales

  @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

• 
  JPMasters (He/Him/They/Them) (@JPMasters) reported 37 minutes ago from Sydney, New South Wales

  @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

• 
  Alexander Swift (@alexanderswift) reported 44 minutes ago from Sydney, New South Wales

  @Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues

• 
  Dave Ray (@daveray99) reported 46 minutes ago from Sydney, New South Wales

  Am I the only person thinking @Telstra's "5G" mobile network is utter trash? For the last week it's been abysmal. And yes: I've cleared the cache and restarted my device.

• 
  Jane Threlfall (@monsonflossy) reported 51 minutes ago from Sydney, New South Wales

  @christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.

• 
  Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported 54 minutes ago from Sydney, New South Wales

  as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!

• 
  Julien Goodwin (@LapTop006) reported 56 minutes ago from Sydney, New South Wales

  @yaakov_h @Telstra I mean Telstra doesn't peer deeply, that's been an issue forever.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 57 minutes ago from Sydney, New South Wales

  I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra

• 
  Francisco G (@86franciscoG) reported 57 minutes ago from Sydney, New South Wales

  **** Telstra. Usless app. Crashing down

• 
  Laurie Patton is The Lucky General (@LJPatton) reported 1 hour ago from Sydney, New South Wales

  @Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐏 (@princefishey) reported 1 minute ago

  @aphexnaim CLASSIC VLINE last time i went to the city it was when the telstra outage messed all the trains up

• 
  Kmac (@check307) reported 5 minutes ago

  To that miserable ***** that is CEO for Telstra who is helping rip off Australians wth price increase for no service . No one answers the phones for complaints. I pray this ***** suffers severe financial problems and experiences what struggling Australian families are suffering

• 
  Steven Fogg (@Stevefogg) reported 5 minutes ago

  @Lyall_Mercer @Telstra I left them and went to @Aussie_BB they've been good and all local australian support

• 
  C³ vie (@kianameilover) reported 6 minutes ago

  @andronauts @KarmicVictim if only Melbournes was reliable 💔 i remember getting stranded in the city bc of some telstra outage and was forced to book $200 hotel to not die from cold urticaria djajdjsjdj, sydney PT is nice and the Melbourne trams tho

• 
  John Maunder (@john_lyndondale) reported 6 minutes ago

  @MrRexPatrick Am amazed you have internet access, must be Starlink?? One of my gripes travelling out there is when there is a Telstra signal, but being on their network with another provider and it does not work.

• 
  Meg Coffey (@TexanMeg) reported 7 minutes ago

  Hey @telstra, it’s been 15hrs since I could make a call or get service outside of wifi hotspots. Any chance of any help whatsoever? Your app doesn’t work. Your online support keeps asking me what modem I’m using. I’m currently travelling and no service is not ok.

• 
  MormorLady (@mormorlady) reported 11 minutes ago

  @Telstra As longtime customer I deplore your endorsement of IDF being allowed to enter Australia and taking part in the @sydmarathon A slap in the face to Zomi Frankcom’s family and to all Australians

• 
  Aisha (@oops_aisha) reported 14 minutes ago

  @AshConnell @marka_eth That would be some kind of technical error unfortunately. You’re supposed to get thru to a Telstra operator first who asks you fire, amb, or police and then they transfer and stay on the line till u make contact w the appropriate emergency call taker

• 
  Tas_Devil (@SarinaSkib70634) reported 14 minutes ago

  @JakeBeer11 @ClareONeilMP Not only building industry. Indians bought all big pharmacy from Chinese. Telstra franchises and so on. Whenever you go there are Indians. Some of them very rude.

• 
  J (@JtheFur) reported 15 minutes ago

  Hey @Telstra has your mobile network crapped itself again unable to use data anywhere in Geelong at the moment got more for pieces of equipment reporting data failure Starlink not a working time can’t even call you