Telstra Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Wi-fi	1 day ago
Sydney	E-mail	4 days ago
Sydney	E-mail	4 days ago
Sydney	Internet	5 days ago
Sydney	Phone	5 days ago
Sydney	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Gundary4🎀 (@gundary4) reported 3 minutes ago from Sydney, New South Wales

  @Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually

• 
  Qaisar Khan (@cdbe59ad3514488) reported 6 minutes ago from Sydney, New South Wales

  Finally got connected to Telstra after the wait of 45 minutes and they are fixing the issue. Thanks. But Telstra App wasted a lot of my time, as they did not respond to any of my messages since 10pm last night

• 
  Thorson *🏆 (@nathanthorson) reported 7 minutes ago from Sydney, New South Wales

  Is there any way I can cancel my @Foxtel through @Telstra I ring the number only to find out that I can suspend my account but no way to cancel. Absolute bullshit. Allow us to cancel it online ffs.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 10 minutes ago from Sydney, New South Wales

  @DDsD @Telstra I followed the link @Telstra gave you & received a credit, allegedly, although I’ll hold thanks till I actually see it. I suggest you try the same and ask for a credit commensurate with your current signal strength. Mine is at 1bar out of 4, so 25% strength should be a 75% credit

• 
  Angus Dorney (@dorns2) reported 13 minutes ago from Sydney, New South Wales

  @boyter @Telstra Another example of a big company marketing itself as customer-centric but not being able to resist the old habit of gouging customers when they can.

• 
  Earl White (@EarlWhite) reported 16 minutes ago from Sydney, New South Wales

  @Telstra Greg, heard from the @Telstra staff a week ago who promised to sort my complaint SR 1-2547482226951. No change since. Cancelled service still being shown & billed for. Yet another #TelstraFail story. Now moving all other services away plus suggesting friends & family do the same

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 17 minutes ago from Sydney, New South Wales

  Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?

• 
  Julie Snook (@JulieSnook) reported 18 minutes ago from Sydney, New South Wales

  Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo

• 
  Qaisar Khan (@cdbe59ad3514488) reported 19 minutes ago from Sydney, New South Wales

  @NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.

• 
  🦠 Evan (@fictillius) reported 24 minutes ago from Sydney, New South Wales

  Gotta love how Telstra can send you "you haven't paid your bill" emails after you've cancelled your last remaning service but terminate everything in MyAccount so you can’t see or pay said bill.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 27 minutes ago from Sydney, New South Wales

  @DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.

• 
  ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported 27 minutes ago from Sydney, New South Wales

  @RozChia Oh and had a 10am appt this morning which I couldn’t cancel bc the phone number for the store was not connected and no one in Telstra online or with the app could help

• 
  Thorson *🏆 (@nathanthorson) reported 35 minutes ago from Sydney, New South Wales

  @pythagoNRL Ordered a Telstra TV box. Saved a bit on it already, and overall will save a **** load once it arrives and I cancel foxtel.

• 
  ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported 37 minutes ago from Sydney, New South Wales

  @_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon

• 
  alan jones #BlackLivesMatter (@bigyahu) reported 38 minutes ago from Sydney, New South Wales

  @Mikenicholls88 @nthnclrk @MariaMacNamara1 @SamHBarton When Australia created the Future Fund by selling Telstra, a public asset we all owned, it took a couple of dollars from you, and me, and Australia’s billionaires equally. The poor contributed relatively more. Create Future Fund 2 by asking billionaires to contribute more?

• 
  Dwayne Lawrence (@DwayneLawrence_) reported 44 minutes ago from Sydney, New South Wales

  @Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?

• 
  Ciaran (@ciaran82m) reported 44 minutes ago from Sydney, New South Wales

  On hold with @Telstra because I can't do what they say i should be able to do... add @Foxtel multiview via telstra app. ......And @FOXTEL_Help was no help

• 
  Diana (@dianainoz2) reported 48 minutes ago from Sydney, New South Wales

  @simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH

• 
  Qaisar Khan (@cdbe59ad3514488) reported 52 minutes ago from Sydney, New South Wales

  @NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡

• 
  ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported 55 minutes ago from Sydney, New South Wales

  @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Hurley (@MarkjHurley) reported 4 minutes ago

  @Telstra Got mine, got mine… friend wants one #AllAccess but can’t move a service to Telstra. How can he get one?

• 
  StrayDog67🐀 (@StrayDog67) reported 4 minutes ago

  @Bonobeau2 Agree costs are excessive but in my case it worked out $20 cheaper as I was able to finally cancel my landline which was $40 per month. It made me so happy to give Telstra the🖕 My new #NBN connection was 10x faster than the ADSL. Bargain.

• 
  Paul Mannion (@PaulMan70983272) reported 9 minutes ago

  @CoaltrainHunter Same mob that destroyed the value of Telstra shares held in everyone’s Industry Super funds by setting up a parallel service. Yep, that was smart.

• 
  AlliedGwaiLou (@AlliedGwaiLou) reported 9 minutes ago

  @PressStartAU **** Telstra they are part of the scalping gang.

• 
  CattyEllieLou💕💧 💉💉AZ vaxxed 😊 (@catelizlouise) reported 10 minutes ago

  @SynapticThread @RobbiePHannan Our home internet is shite a lot of the time. FTTC but no where near as good as FTTH, despite paying the top tier thru Telstra. Again today I had to connect my Ipad to my phone hotspot, which was on the mobile network, to get online.

• 
  Skaantі (@skaaanti) reported 10 minutes ago

  @Telstra And free Xbox for the trouble

• 
  Andrew Rollason 🐈🏴‍☠️ (@rollo75) reported 11 minutes ago

  @kierans777 @davidbewart Government Telstra had plans for the National Fibre Optic Network, at the cost of $8bn by 2002. The fact that there are people who own Telstra shares, demonstrates about $600bn in theft, so far.

• 
  goodnessgravel (@goodnessgravel) reported 16 minutes ago

  @Telstra yesterday, I put extra credit on my mobile phone for more Data ... now it is not there. I have a receipt # and everything ... how bad a service can it be from Telstra

• 
  Spikey_cat (@spikey_cat) reported 20 minutes ago

  @Telstra My rewards points for my bills are still showing me as 0 and its showing another balance. I'm getting sick of this happening, Whom do I need to beat with a pool noodle to help me fix this?

• 
  T:HE:JAMES. HMRH (@CA_22562_AN) reported 20 minutes ago

  were upgraded from copper wires everybody had to be trained for how the new systems will operate. PMG has always afforded opportunities of employment, but has never stood for incompetence, and now Telstra show why Australian ingenuity is at the fore. Or, it must have slid so that