Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2076 and 1148.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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@MyVoiceShakes
(@myvoiceshakes2) reported
from
Sydney, State of New South Wales
@CrankyRake @FOIcentric @BlakandBlack Thanks... it’s stalled while I investigate / try to get off the ground my big idea... only finished work a week ago and we are without internet (thanks #telstra) so progress is slow lol
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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John Hall
(@jphall707) reported
from
Sydney, State of New South Wales
@telstra can you please fix your outages website. Everyday it states will be fixed by 7pm only for it to change at 730 to 1 day. This has been going on for nearly 3 weeks. Utterly useless customer service.
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Marco Nero
(@MarcoNero) reported
from
Sydney, State of New South Wales
@Telstra_news Chinese censorship erased the '1989 Tiananmen Square protests' from their internet (where Chinese citizens were gunned down & crushed with Government Tanks). Shame on you Telstra: You've just reached Communist Levels of Censorship in Australia. A sad day for freedom & liberty.
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Aziz ^_^
(@Azizalamri16) reported
from
Sydney, State of New South Wales
@Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra Of course not! Has to be sent to Tech to assess … a simple replacement battery would probably have sufficed. Given bureaucracy knows how long! 1. Very annoyed customer ( now thinking of cancelling service) 2. Tech over-kill on your end 3. Missed retail opportunity
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
@helen_it *I'm* in Ultimo on my fairly solid FTTB, the HFC connection is down in Melbourne. In an area just up from where a bunch of Telstra execs live, so it's normally really good.
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra @LockyMcCaffrey How about replying to me. My Mother has had no cable for 3 weeks. Keep saying there is an outage. 2 new modems no change. Hours wasted on phone. All I want is a technician to come out. Round and round in circles
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming
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Aziz ^_^
(@Azizalamri16) reported
from
Sydney, State of New South Wales
@Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.
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Anthony Clark
(@AnthonyClarkAU) reported
from
Sydney, State of New South Wales
Hey @telstra. Outage of cable internet all day in 2226. Nothing on your page but Foxtel says there’s a problem with cable. It’s been on and off for weeks. Very frustrating.
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Muz
(@MStevensonAU) reported
from
Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra why do you get me to call a Philippines call centre with the first response - would it not make sense to call me since you have all my phone numbers and get the issues resolved! I only have Telstra services but that may have to change after this bs!
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Lenytod
(@1lentodd) reported
from
Sydney, State of New South Wales
@fentonpompey Bro i feel like a junkie needing a hit i haven't seen anything in weeks due to moving house and telstra being **** wits bad dealers badbad dealers not hooking a junkie up
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra My area is not yet serviced by the NBN. @Telstra are still solely responsible for the service.
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra And your poor sales staff who can only say “I can’t help with that”, “I’m sorry, the system won’t let me” … This is not acceptable really
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra Thanks for reply. I have been told issues will be resolved in 24/24
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Boatyboy
(@Boatyboy1) reported
@madigoldsmith @Telstra Worth looking at alternatives. Aldi uses the Telstra network.
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Pam J
(@PamJ59475043) reported
@Telstra @jakeonfarm Considering my current phone drops to 3G in the house now... guess we’ll be out of luck. We had better service for internet/phone in Thailand than here in AU !
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AAA Automotive
(@AAAAuto655) reported
@Telstra so I call, waited 15mins and then the call starts all over again, stating I have to wait another 15mins????? WTF #telstra really?????? TIO is next port of call for me
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Bike Law Idiocracy
(@Bikelawidiocra1) reported
@PhilbySydney @Telstra_news @Telstra Good idea. Like locking the door automagically because drivers' attitude will never change.
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yeah yeah its anne
(@annabell_JG) reported
Damn my internet went slow again thanks #telstra but it seems OK now I hope #MasterChefAU
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Andrew Seinor
(@H_Agent_002) reported
How does @Telstra still get away with such an awful billing system? It sure isn’t customer centric! It hasn’t changed since 1990’s. Surely they could at least give each bill a unique number, just like everyone does!
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Andrew Seinor
(@H_Agent_002) reported
@Telstra No they don’t. Every one of our business accounts has had the same bill number for the last 10 years. It confuses both us and our accounting system! Then we get hassled by your terrible robot accounts follow up just because we’ve got confused!
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Alison 😷🇦🇺🐩☯️
(@alisonsbread) reported
@Telstra Thanks heaps. TBH I'm so reluctant to get on the phone to Telstra as it usually takes so long to get resolution. But I'll go through the troubleshooting from the start again in the morning. Cheers.
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Michael Kouranos
(@acceler8er) reported
@Telstra No response from DM from last week... Too hard basket? Too bad. This is not good enough! @3AWNeilMitchell @andy_penn
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Jane H
(@UmpteenthJane) reported
@Telstra Tried and failed using app and then 132200. It was a circular 30min convo with person repeatedly asking us to restart our Nighthawk and mobile phones. Nonsensical. Eventually told would receive call back. No call received. Day 4 of no service.