Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Sep 13, 7:53 AM GMT+10.
- Internet (60%)
- Phone (25%)
- E-mail (10%)
- Wi-fi (5%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2137 , 2020 , 2097 , 2046 , 2145 , 2010 and 2066 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 15 hours ago |
|
Sydney
|
Internet | 2 days ago |
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Sydney
|
Internet | 3 days ago |
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Sydney
|
Wi-fi | 3 days ago |
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Sydney
|
Internet | 4 days ago |
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Sydney
|
Phone | 4 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Annie Martin AM (@MartinAnne139) reported from Sydney, New South Wales@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
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Richard (@3bsBruce) reported from Sydney, New South WalesOk, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.
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Josh (@wombatdigital) reported from Sydney, New South Wales@Benson20201 Senis no longer owned by Telstra not a Telstra issue
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𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, New South Wales@NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow
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💧Doug Ingram (@douggyi) reported from Sydney, New South Wales@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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Christian 💉💉💉 (@cbiggins) reported from Sydney, New South Wales2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
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₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑🚀🤳™️ (@p_terg) reported from Sydney, New South Wales@hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..
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JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South WalesYou are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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Keira (@bldfvr) reported from Sydney, New South WalesOrdered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.
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Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales@Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!
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bigaza2151 (@bigaza2151) reported from Sydney, New South Wales@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.
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Ben Cousins (@s3_gunzel) reported from Sydney, New South WalesIf you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rusty Broo (@rustybroo) reported@SirMickW And how is it possible that @Telstra Brady gets $6.7 MILLION DOLLARS a year for buggering up the phones? #Telstra #Fail
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Dane Trethowan (@grtdane) reported@ellensandell Poor demented greens, Telstra, Optus etc have had Data Centers around the place for years.
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Meg Coffey (@TexanMeg) reportedHey @Telstra I still have no service. Any chance of a human, anywhere, that might be willing to help your paying customer?! Stop the chat bots. Employ humans.
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Humanitarianella (@BecauseImElle) reported@myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.
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Pode vir (@thiagoTF) reported@australian lol imagine trusting telstra with actual AI. signal probably failed to aggregate before they even hit the damn button
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Mickamious (@MickamiousG) reportedEntire Telstra Phone network went down briefly?? Anyone else experience this??
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Frank (@Frank93688755) reportedThis is the truth. Telstra engineers were required by HR to take a break. And that's why the system collapsed and emergency calls didn't go through. Whoodathunkit?
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Paul Morris (@thefireman08) reported@craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.
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Meg Coffey (@TexanMeg) reportedHey @telstra, it’s been 15hrs since I could make a call or get service outside of wifi hotspots. Any chance of any help whatsoever? Your app doesn’t work. Your online support keeps asking me what modem I’m using. I’m currently travelling and no service is not ok.
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Brent Hodgson (@BrentHodgson) reported@deborahbrian @aaronsmith @DHughesy Nor did the surpluses. Three-quarters of the $96 billion paid down under Howard (~$71.8bn) came from one-time public asset selloffs - including Telstra, Commonwealth Bank, DASFLEET, defence assets, Brisbane Airport, Melbourne Airport, Perth Airport, National Rail, Adelaide Airport, Darwin and Alice Springs Airports, Canberra Airport, Hobart Airport, the Australian Industry Development Corporation, Broadcast Australia (transmission towers)... A lot of those assets were sold at knock-down prices too - e.g. Broadcast Australia was sold at $650m, then the buyer sold it for twice that shortly after.