Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 4, 11:10 AM GMT+10.
- Internet (60%)
- Phone (35%)
- Wi-fi (5%)
The latest reports from users having issues in Sydney come from postal codes 2123 , 2000 , 2196 , 2145 , 2154 , 2127 , 2234 and 2747 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 49 minutes ago |
|
Sydney
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Internet | 2 days ago |
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Sydney
|
Internet | 2 days ago |
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Sydney
|
Internet | 3 days ago |
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Sydney
|
Internet | 5 days ago |
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Sydney
|
Wi-fi | 8 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South WalesLOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.
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John Lutge (@JohnLutge) reported from Sydney, New South WalesIn spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesI overpaid one bill and @Telstra posted me a cheque. I’ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS
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Nathalie Stewart (@NathalieS_29) reported from Sydney, New South Wales@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported from Sydney, New South Walesas I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesI asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Diana DJ (@DianaDJ7) reported from Sydney, New South Wales@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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Max Phillips (@_MaxPhillips) reported from Sydney, New South WalesSo @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
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Keira (@bldfvr) reported from Sydney, New South WalesOrdered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow
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Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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Julie Trell 🌈 (@julietrell) reported from Sydney, New South WalesHey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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Patricia (@callejap) reported from Sydney, New South Wales@thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out
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Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales@Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!
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Glenn Sargood (@onebg) reported from Sydney, New South WalesI must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
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John Lutge (@JohnLutge) reported from Sydney, New South WalesWhen dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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AAAAAGGGGHHHH!!!!!!!!!!!!!!!!!!!! (@slizeoo) reported@DumbFoxFurry Every single carrier is so *** telstra pre paid costs your kidney for a 7 day recharge optus is Optus and vodafone has garbage coverage in my experience
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💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported@Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.
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𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝕾𝖐𝖞𝖑𝖆𝖗𝖚𝖘𝖎 © (@skylarusi) reported@the_LoungeFly @Telstra 1/2 I'm guessing there's an issue with privacy My messagebank was switched off without my consent When I called to get it switched back on the operator changed my plan I called asking for it to be reinstated (it was an obsolete plan) and spent a week arguing with a 'manager'...
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Funkdoctor (@Docsthename) reportedI think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤
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Francis McF (@FrancisMcF1O) reportedFunny how Telstra says they don’t have a monopoly… Yet every emergency service, farm, mine, truckie, and regional business is forced onto their network. If everyone must use one provider, that’s a monopoly.
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🐙Mythical Mira 🪸 (@Mythical_mira) reportedlol got my first spam call ring ring hi miss I’m calling from Telstra you to say you won a new smart phone i’m with *insert different provider* thats not possible madam I’m just trying to give you a free phone 😡 obviously angry tone Quiet processing (no sleep) i hang up
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Aino (@partywuuu) reported@hobojo12345678 **** Telstra
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Brian Kendig (@bkendig) reported@Telstra If you'll let me message you directly, I'll provide your customer's Telstra ID and my email address that he somehow put on his account. Thank you for your help!
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deirdre ritchie (@deirdreritchi10) reportedSame with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.
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Mike Hutchinson (@michaeljames947) reportedJust been asked to complete an oxymoron. A Telstra customer satisfaction survey. Reminded me of a 1980s Telecom survey that found customers hated them, leads to a management recommendation to educate customers…(who they called “subscribers”)