Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Wi-fi	2 days ago
Sydney	Internet	5 days ago
Sydney	E-mail	7 days ago
Sydney	Total Blackout	9 days ago
Sydney	Phone	11 days ago
Sydney	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Jacqui Smith (@mrsdenneysmith) reported 1 minute ago from Sydney, New South Wales

  One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

• 
  Glenn Sargood (@onebg) reported 2 minutes ago from Sydney, New South Wales

  It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 4 minutes ago from Sydney, New South Wales

  My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?

• 
  Nathalie Stewart (@NathalieS_29) reported 5 minutes ago from Sydney, New South Wales

  @estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 9 minutes ago from Sydney, New South Wales

  @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

• 
  Shan (@shanon_p) reported 10 minutes ago from Sydney, New South Wales

  @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

• 
  Richard (@3bsBruce) reported 10 minutes ago from Sydney, New South Wales

  Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.

• 
  JPMasters (He/Him/They/Them) (@JPMasters) reported 10 minutes ago from Sydney, New South Wales

  @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

• 
  Alexander Swift (@alexanderswift) reported 30 minutes ago from Sydney, New South Wales

  @Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.

• 
  Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported 31 minutes ago from Sydney, New South Wales

  @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

• 
  RickMindgone. (@Rickmindgone) reported 34 minutes ago from Sydney, New South Wales

  Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 35 minutes ago from Sydney, New South Wales

  @Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically

• 
  😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported 37 minutes ago from Sydney, New South Wales

  @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

• 
  Ivan Cunningham (@ivanjcunningham) reported 39 minutes ago from Sydney, New South Wales

  @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

• 
  Sir Darryl Adams (@FlyOpineMonkey) reported 42 minutes ago from Sydney, New South Wales

  @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

• 
  Julien Goodwin (@LapTop006) reported 44 minutes ago from Sydney, New South Wales

  @yaakov_h @Telstra I mean Telstra doesn't peer deeply, that's been an issue forever.

• 
  Alexander Charles Graham 🇦🇺 🏇🍷 (@AlexGraham1991) reported 52 minutes ago from Sydney, New South Wales

  Very quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS

• 
  Alexander Swift (@alexanderswift) reported 54 minutes ago from Sydney, New South Wales

  @Telstra Data outage in the Sydney CBD (darling harbour)? #outage

• 
  Paul Kneipp (@paulkneipp) reported 57 minutes ago from Sydney, New South Wales

  @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

• 
  Lloyd Nurthen (@MrLloydicus) reported 59 minutes ago from Sydney, New South Wales

  @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uptimus (@UptimusApp) reported 3 minutes ago

  Aug 6, 2026 at 02:10 UTC: Recovery monitoring for Telstra has been interrupted as community reports of slow performance and downtime have increased again. Investigation is ongoing.

• 
  Noah Fence (@birchipboy) reported 7 minutes ago

  @CKMonty Telstra Ford….. never realised they had merged! Haha

• 
  dylan (@dylxrrno) reported 7 minutes ago

  Is Telstra ******* down again

• 
  Australian 🧡 (@ozcrimenews) reported 8 minutes ago

  @ABloke23180 Lol ... i vaguely remember that too, a reform of all reforms to shift to a consumption based system of taxation. wasn't the sale of CBA, QAN, Medibank, Telstra supposed to pay down our national debt?

• 
  @ag6le.bsky.social Julian (@AG6LE) reported 12 minutes ago

  @ChinaSelect @RepMoolenaar .@Telstra rebadge their phones, and they are junk. They refused to replace my A5 (2017) (the TIO made them give me 6 month credit to compensate after they shut down 3G/NextG). Vodafone gave me an A17 to replace it,after I was using it as a modem.

• 
  me (@Worthbeing) reported 12 minutes ago

  Telstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!

• 
  Brian Basson (@BassonBrain) reported 13 minutes ago

  "Asia Pacific went from world first to regional wave in 18 months" In December 2024, One NZ’s Satellite TXT debuted as the region’s first Starlink D2D service, available at no cost to eligible customers. It spans approximately 40% of New Zealand’s total landmass, where terrestrial coverage is unavailable, as well as roughly 20 km offshore. KDDI followed in April 2025 with au Starlink Direct, Japan’s first D2D service, then added app data in August 2025, support for a limited set of bandwidth-light apps beyond texting, and the first D2D data service anywhere. Telstra launched Australia’s first satellite texting product in early June 2025. One NZ added app data, including WhatsApp voice calls, in February 2026. SoftBank and docomo launched in April 2026, making Japan the only market where three operators run live Starlink services. Globe became the latest in the sequence in June 2026 with the Philippines’ first commercial satellite-to-mobile permit from the National Telecommunications Commission (NTC).

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 15 minutes ago

  @MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.

• 
  Atton (@itsatton) reported 19 minutes ago

  **** Telstra man

• 
  Matthew Perrin (@MbPerrin) reported 21 minutes ago

  @teslaownersSV @grok will this include Aldi which piggybacks the Telstra network?