Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2037, 2138, 2145, 2200, 2117, 2049 and 2207.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 01/30/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • fictillius 🦠 Evan The Masked Commuter (@fictillius) reported from Sydney, State of New South Wales

    Telstra really is **** in the Sydney CBD. Needed to download a file so tethered via Telstra mobile. It was going to take 2hrs. Switched to Vodafone mobile and downloaded in two minutes.

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    The internet is down which causes me great pain as I won’t be able to watch #TheMandalorian and I may not be able to record @BenStevesVideo1 in the morning! ******* internet! Come on @Telstra, how about it?

  • Craigh8 Craig Harkness (@Craigh8) reported from Sydney, State of New South Wales

    @sjp123abc @Telstra Irony is that communications companies are the worst at communication

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Thanks Jess - I have done the trouble shooting and when it completed the testing it asked me to contact Telstra - I gave up after being on hold for 4.5hrs

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra 3 days 6 live people conversations and still no resolution you have got to be kidding me 🤬

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • GLShootsPhotos Gavin (@GLShootsPhotos) reported from Sydney, State of New South Wales

    Hey @TelstraBcast @Telstra_news Telstra your customer service is pathetic

  • clerehan Esther Clerehan 😷 (@clerehan) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good to see the Telstra service has improved. It’s normally nonexistent along the metro line but full bars at the moment. 😎🥳📈

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @RebekahsRight @Telstra I used their online platform a few weeks ago, after endless frustration with the phone service. I have to say I was impressed, got a quick answer and the problem solved within a couple of days. Won’t even try phoning anymore.

  • neilwrites Neil Varcoe (@neilwrites) reported from Sydney, State of New South Wales

    @sallycoatesDT @Telstra A customer service rep on the app went to check my details. That was a week ago.

  • QuikSand86 Damo (@QuikSand86) reported from Sydney, State of New South Wales

    To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • partnerslncrime Jules 🇦🇺 🦁🏈 (@partnerslncrime) reported

    @Telstra Yes!!! I still need a hand. 8wks after trying to upgrade and re-contract and all @Telstra are doing is causing issue. 24yrs as a customer and I'm told to wait, calm down and be patient. #NOTGOODENOUGH

  • Boom1979 Craig (Bonsai) Bryce (@Boom1979) reported

    @Telstra It is for 32.57, I asked when cancelling my account for the amount to pay, I PAID THAT AMOUNT BY BPAY, now I get this crap!!!! No wonder I switched providers. This is atrocious behaviour. Remove all this crap that I already finalised, cancelled and paid out the amount in full!!!!

  • LocalReason Ian (@LocalReason) reported

    Scammers are calling. Saying they are from Telstra and saying the IP address has been compromised. THAT IS NOT THE CASE. Hang up or transfer them to AFP cyber security services

  • VORESANZ psyche (@VORESANZ) reported

    Why why WHY ******** is my internet so ******* dhit is it telstra or is it ducking australia

  • SirJohnKryspen John 🇦🇺🇵🇱 (@SirJohnKryspen) reported

    @TelstraAU - with all those scamers out there sending messages why Telstra is not blocking or verified if those numbers ( mobile or landline ) are genuine and not made up. If genuine, why not cancel those accounts ?

  • reece_wagner Reece (@reece_wagner) reported from Westfield, State of Western Australia

    @Telstra The service I'm signing up for (postpaid?). I assume it's my current service but I very much don't want to choose the wrong option :) This is the message on the page: We need your current service provider details to transfer your number. We'll let you know when this is done.

  • andylamrock Lamdog 🙏 🙂 🚀 (@andylamrock) reported

    @Telstra Thx Greg. I have a case open and it’s been 5 business days. Just hoping someone knows what they are doing. FYI. Im a loyal customer but feeling a little let down atm

  • sammonford #BoycottMurdochMedia (@sammonford) reported

    @Telstra Seems your public relations team do exactly what your customer service team does - offer platitudes & promises, but nothing changes. Every response to my tweets has been by a different person offering help but nothing changes.

  • BenSonicz Benodamus (@BenSonicz) reported

    @Telstra THIS IS ******* UNACCEPTABLE! NO INTERNET AND YOU ***** CAN'T FIX IT UNTIL WE HAVE PURCHASED THE RIGHT CORDS! BULL ******* ****! YOU FIX THE PROBLEM THEN WE PAY FOR SAID CORDS! PROVIDING A SERVICE THAT WE CAN'T USE! #Telstra

  • sawyer_pm (ツ) (@sawyer_pm) reported

    @ALBACapMgmt I was going to say if its Telstra its probably their DNS servers coz they SUCK ! change your PC DNS to point to google or something. Can link you how to do it if need. I had the same issue and it fixed it and also way faster.