Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 7, 11:58 AM GMT+10.
- Internet (43%)
- Phone (40%)
- Total Blackout (10%)
- E-mail (5%)
- TV (2%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2046 , 2041 , 2148 , 2075 , 2114 and 2031 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Total Blackout | 8 hours ago |
|
Sydney
|
Phone | 2 days ago |
|
Sydney
|
Internet | 4 days ago |
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Sydney
|
Phone | 5 days ago |
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Sydney
|
Internet | 6 days ago |
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Sydney
|
Internet | 8 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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Annie Martin AM (@MartinAnne139) reported from Sydney, New South Wales@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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Chris Rauchle 克里斯 (@chrisrauchle) reported from Sydney, New South Wales@fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars
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Ken Moore (@midii) reported from Sydney, New South WalesGood job @Telstra At milsons point and no signal. Great network you guys have these days.
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Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South WalesHow good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol
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Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South WalesGood service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.
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Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South WalesLOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesTelephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”
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💧Doug Ingram (@douggyi) reported from Sydney, New South Wales@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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jac (@JackieWarner13) reported from Sydney, New South WalesMight just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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Allan (@28061914mary) reported from Sydney, New South Wales@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
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JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra Your Netflix analogy is the issue I was raising there.
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Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales@Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues
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Paul Kneipp (@paulkneipp) reported from Sydney, New South Wales@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Ravi Nayyar (@ravirockks) reported'This is despite Allens never asking Telstra this and strict rules about firms’ consulting and auditing arms not discussing clients.
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syknal ❤️🔥 // (@toxictragician) reported@Far2Fast are you with vodafone? my partners phone didn’t go off, but his work phone did (telstra service on it)
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tonyOnOn (@tonyward116) reported@Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?
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Paradoxa (@Paradoxa18) reported@CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works
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Richo (@Richo38896671) reported@Telstra @Jess_H19 What's that going to prove? For the last couple of days my Internet has been useless. I have tried to do a speed test but your link wouldn't open! The service at present is intermittent. When it works it's fine. A speed test is only a snap shot. When it doesn't it doesn't.
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Chris (@Chrisjstony) reported@gjblue With about 180 new Appartmemts built less than 100mtrs from me in the past 10 years. Telstra bandwidth has failed. Telstra could not give a ****
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Uptimus (@UptimusApp) reportedAug 6, 2026 at 03:00 UTC: The incident regarding Telstra website performance is resolved. Service remained stable for the required monitoring period following recent community reports.
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Sociaall Inc. (@dez_blanchfield) reported@BudgetDude if you know the org chart of Telstra you'd find that would be a terrible approch but I get what you mean. I think the approach required if to rewind the history of decision making re. "why wasn't that NPT server upgraded" (or all of them) and that ecosystem of humans get fired.
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Joe Dunstall (@JoeDunstall) reported@realRick_AUS **** Telstra and their **** over priced service. Starlink the world.
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LJR (@Watchingbrief21) reported@Telstra @AnikaWells When customers have issues/questions requiring clarification regarding their Telstra plans (formerly owned by Aust Govt!) why are we still being sent to international call centres???