Telstra Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Internet	16 minutes ago
Sydney	Internet	21 hours ago
Sydney	Internet	22 hours ago
Sydney	Internet	2 days ago
Sydney	Internet	2 days ago
Sydney	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  皇帝Isaac🍒 (@Isaac_IWF) reported 15 seconds ago from Sydney, New South Wales

  @Telstra No, And I have restarted my router and computer multiple times. Friend in nearby suburb also mentioned bad connection at the same time I was having issues. Cbf to deal with tech support for useless solution when its a problem on your end. Had this talk before

• 
  Tom Ragen (@TomRagen) reported 6 minutes ago from Sydney, New South Wales

  Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

• 
  Evan (@fictillius) reported 8 minutes ago from Sydney, New South Wales

  @Telstra out at lunch and get iMessages 15 mins after they were sent to me because full signal but no data. This really is pathetic and disabling 4G is hardly a solution

• 
  Myanna Wedes (@MyannaWedes) reported 14 minutes ago from Sydney, New South Wales

  @Telstra We have done this and it says no issues. However, no internet here... just want to get an estimated idea on what is going on.

• 
  Chris Jack (@chrisjackis) reported 17 minutes ago from Sydney, New South Wales

  @Telstra I continue getting non - update updates. My case manager calls once or twice a week to tell me he has no update. He's doing his best but he doesn't have the necessary info to provide me with a decent update. I'd at least expect a target fix date but he doesn't know.

• 
  皇帝Isaac🍒 (@Isaac_IWF) reported 31 minutes ago from Sydney, New South Wales

  @Telstra Services are down =/= Services are being especially slow and non-responsive at times. Don't misconstrue my words. The connection is running but it is abnormally shit. Your end, not mine.

• 
  Evan (@fictillius) reported 33 minutes ago from Sydney, New South Wales

  @Telstra This has been going on for months. Have to toggle airplane mode off and on to get a connection. Their ‘solution’ is to disable 4G and only use 3G 🤔

• 
  Will Deasy (@willdeasy) reported 35 minutes ago from Sydney, New South Wales

  @fictillius @Telstra Log a report! That will fix everything 😂

• 
  Chris Arancibia (@chris8449) reported 36 minutes ago from Sydney, New South Wales

  @Telstra have been having issues with internet speed at Glenhaven.m NSW 2156 for days now - could someone please let me know when this issue will be resolved - hard to run a business with your network service. Thanks

• 
  Nicky Williamson 🌏✈️🌏✈️🌏 (@NickyWill100) reported 39 minutes ago from Sydney, New South Wales

  Hi @Telstra I just got a text from you with a Verification Code I didn't ask plus a broken link on your website. There is no one live to speak to about this security issue. Can you please tell me what to do asap. I know a lot of people who've had their sims scammed.

• 
  Spree (@Spreeman) reported 39 minutes ago from Sydney, New South Wales

  @Happylittleveg @teeser @WildeGio @GeorgeBludger Foxtel now is there streaming service. I received it free on my telstra contract. Great to watch CNN. Oh and watch the first 7 seasons of Game of thrones free. So yes it is also a streaming service

• 
  candy (@sweetcandie43) reported 43 minutes ago from Sydney, New South Wales

  @ACurrentAffair9 Also #telcos telstra charged me for a #service, a land-line service for #twoyears , at a previous address, I notified them it was from 2012-2014 . Every month, but continue to bill me by email, as they did not have my residential address aa I told them

• 
  Michael Volikas (@mik_volikas) reported 47 minutes ago from Sydney, New South Wales

  @SContominas @aus99a @Telstra They're all shit, just to varying degrees of shitiness.

• 
  🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported 48 minutes ago from Sydney, New South Wales

  @NickRossTech @NBN_Australia WATFJ.....can't even provide a basic service now want extra for basic........still waiting for my fix....paying Telstra/NBN for 100 getting @ best 23.........they are "investigating"........🤔😁🤣🤣🤣

• 
  candy (@sweetcandie43) reported 48 minutes ago from Sydney, New South Wales

  @ACurrentAffair9 Telstra for 2 years owe me $1000 plus interest, #telcos quick to take my money, but when I #complained they closed it a few times, yet quick to bill me, even when I contacted them #monthly telstra, how dare they bill me for a service I did not have #media #7NEWS #9newsat6

• 
  Chris Jack (@chrisjackis) reported 49 minutes ago from Sydney, New South Wales

  Searching "telstra outage" or "telstra complaint" on twitter shows you the massive problems @Telstra are having and the number of people impacted. Resolution times are unacceptable and the lack of transparency is very poor. I'm now into week six of an outage in Dee Why. #fail

• 
  Evan (@fictillius) reported 50 minutes ago from Sydney, New South Wales

  Another lunch time in the Sydney CBD another day of full Telstra 4G signal but zero data flowing.

• 
  Chris Jack (@chrisjackis) reported 52 minutes ago from Sydney, New South Wales

  @Telstra My case manager calls me weekly but its the fact he cannot provide me a target resolution date that's the biggest problem and that's because there's a lack of updates from the technicians on the ground.

• 
  Chris Jack (@chrisjackis) reported 57 minutes ago from Sydney, New South Wales

  @Telstra I've reported it a number of times and I have a case manager on to it but I'm now into the sixth week of an outage and it's just unacceptable.

• 
  Not Your Regular Baby Boomer (@PeterIacono) reported 58 minutes ago from Sydney, New South Wales

  Thank **** the Telstra tracker is there to tell me the game is more intense.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew 🇦🇺 (@Aussie__Andrew) reported 7 minutes ago

  @Telstra And yet you stay quiet about the whole problem. If there's a car accident in my area I get notified by the fb & twitter group I'm in, BOM let's us know about bad weather coming, when the power is out ausgrid let's people know by social media, yet telstra nothing.....

• 
  Andrew 🇦🇺 (@Aussie__Andrew) reported 9 minutes ago

  @Telstra Telstra can't even update there customers on social media. At 8am it's been 24 hours and not one post, tweet or anything by Telstra letting people know about the problem. In this day and age that is plainly bad customer service.

• 
  *___* (@1010Brooklyn) reported 10 minutes ago

  @Telstra 2285. I’ve looked and it says no outages but it’s not working.

• 
  David Mejia-Canales (@dmejiacanales) reported 10 minutes ago

  Ironically, Telstra mobile reception in the Telstra tower is kind of terrible.

• 
  Jason Risk (@jasonrisk) reported 10 minutes ago

  @Telstra Our internet is extremely slow in Wyoming NSW. Ping is fine 10ms but speed is 0.2mbps. No updates on your service outages website. Any update appreciated

• 
  Andrew 🇦🇺 (@Aussie__Andrew) reported 13 minutes ago

  @NBN_Australia Central Coast has lost internet and phone lines since 8am yesterday. When will this be fixed as @Telstra has said its not there problem it is nbn. So what the hell is going on????

• 
  💧 Grannie on call (@JillJackz) reported 19 minutes ago

  @xskinn I don't understand this stuff myself, but son says the page you're on was arrived at because internet is down, and the modem wants you to check settings. If you're with Telstra, it's a Telstra problem, or out of credit, damaged sim. Call your service provider is his advice.

• 
  和平 🐨🐨🐨 ANTIFA Helen McAfee "Go Rats!!!!!" (@BlackDouglas) reported 24 minutes ago

  😬Six day Telstra Internet outages in Broken Hill - 24 hours this time! This level of malfunction is intolerable for those of us with publishing deadlines! #Telstra

• 
  David (@TechDesignau) reported 33 minutes ago

  @noneuclideangrl @Asher_Wolf I was working during the initial NBN rollout and honestly the level of stupid that went on (imho) by ISPs (hi Telstra and Optus) makes everyone calling internet The Wifi or calling the router the modem, high science

• 
  Ste (@INKYSTE) reported 33 minutes ago

  @Telstra your 4g internet speeds in Dampier Western Australia are abysmal, YouTube and Kayo virtually unwatchable. So poor.