Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2138, 2037, 2049, 2160, 2117, 2145 and 2204.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 01/22/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • T_GoodLuckDuck 🐤 GLRD 🐤 (@T_GoodLuckDuck) reported from Sydney, State of New South Wales

    Stream is taking a momentary interval while Telstra sorts it’s shit out - feel free to go grab a drink, pee, and complain about the #NBN

  • Richie_G81 R I C H I E 💪🏋🏻‍♀️ (@Richie_G81) reported from Sydney, State of New South Wales

    @Telstra not sure why your plans are the most expensive - on the train between Sydenham and Rockdale your coverage is crap - I can’t watch a video on Facebook

  • gvisoc Gabriel Viso (@gvisoc) reported from Sydney, State of New South Wales

    @Telstra That is the outcome of my call, so there’s no solution for the late payment fee thing, and no prospect of me ever being a customer of yours again.

  • SNOWJOCK Robert Di Palma (@SNOWJOCK) reported from Sydney, State of New South Wales

    @Telstra I understand that there can be interference from outside factors,but this has been constant for more than a week, not just in Sydney but also in Wollongong when I was down last weekend.

  • 1stcd_print First Class Digital (@1stcd_print) reported from Sydney, State of New South Wales

    Telstra issues at the moment. Phone lines down. Will advise once back up. #thanxtelstra

  • blueman99 MT (@blueman99) reported from Sydney, State of New South Wales

    Nice one @Foxtel @Telstra another outage in Five Dock for internet and Foxtel....I’m sure I’ll receive a refund this month for your pathetic ongoing service. Need a Royal Commission into Telstra....

  • manapouriman Michael (@manapouriman) reported from Sydney, State of New South Wales

    Dont wear orange when the power goes down in the area. Or you’ll have a angry mob come after you. Im Telstra! Go easy on me

  • SNOWJOCK Robert Di Palma (@SNOWJOCK) reported from Sydney, State of New South Wales

    @Telstra I don’t have time to sit with support, I use my phone for work and these issues are causing me to lose time and money. It is obviously a network issue that you are trying to palm off as something else, we pay a premium

  • i386 James Dumay (@i386) reported from Sydney, State of New South Wales

    This telstra iPhone lease was an expensively bad idea. I’m going back to outright on their cheap model.

  • Giulzjrc Julia Cohen (@Giulzjrc) reported from Sydney, State of New South Wales

    @Telstra my house does not yet have nbn. Until this week good cable. You’ve been doing work in @hornsby to prep for nbn. Now every night no service post 8pm. Other times constant dropouts. #nbn #nbnisajoke #telstra #hornsby #idontwantnbn @wendy_harmer @

  • nuenp Newbie_I_Am (@nuenp) reported from Sydney, State of New South Wales

    Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail

  • Ronki Ron Curry (@Ronki) reported from Sydney, State of New South Wales

    @Telstra Automated answer and on hold. Just called back on another phone and answered straight away. Go figure (but problem not fixed). I had such a great internet experience before being moved to NBN!

  • ParadoxPhotosCo PARADOX (@ParadoxPhotosCo) reported from Sydney, State of New South Wales

    @Telstra It seems to be the modem itself, as the problem exists on both the ADSL and LTE backup within the modem

  • SNOWJOCK Robert Di Palma (@SNOWJOCK) reported from Sydney, State of New South Wales

    @Telstra for you service as you claim that you have the best coverage and speeds but from what I can see this is false advertising. The service I have received on multiple occasions well below what is expected, you are a service company start giving good service and support

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @fictillius @Telstra Watch out for trees may block signal 😋

  • Spreeman Spree (@Spreeman) reported from Sydney, State of New South Wales

    @xskinn @Dlanorx @platykitten Ian you can ring this number 1800 805 996 They can help you deal with these arseholes. Telstra put me the number when I informed them . I also was able to get entire countries blocked trying to call me.

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)

  • EBoultonSmith Emily Boulton Smith ebssportsphysio (@EBoultonSmith) reported from Sydney, State of New South Wales

    @Telstra Makes no difference! Even when I have full strength 4G signal it says the signal is too weak. Wasn’t an issue last season but hasn’t worn all 2019 season

  • gld299 Grant (@gld299) reported from Sydney, State of New South Wales

    @MJEagle23 @Telstra Block the number if not just hang up on them

  • MichaelNarraco3 Michael Narracott1 (@MichaelNarraco3) reported from Sydney, State of New South Wales

    I read in the Washington post the USA is considering changing their life line number to 988 I have been trying to get ours changed to 888 Telstra has no problems with it can any one recall the stupid one we have now,I have even tried nurses they can't.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • EffingHardy Michelle (@EffingHardy) reported

    @DameHat @Telstra He was actually telling us we had no choice, that we had to take the deal with the speakers, even though we repeatedly said we neither needed or wanted them & to give us another option please. He was utterly awful.

  • lisapieropan MsP (@lisapieropan) reported

    @Telstra @Telstra your service right now is pathetic! Been trying for two days to get a resolution online and the people on the end are incompetent and liars! I’ll definitely be switching networks after this! What am@I paying premium for!!

  • zoomosis ozzmosis (@zoomosis) reported

    @DanieTreg Suddenly I'm reminded of back when you couldn't send SMSes between Telstra and Optus phones. Not that I could anyway - I had an analogue phone until they switched off the analogue network. I still have that phone somewhere...

  • Claire_Juranic Cez (@Claire_Juranic) reported

    @Telstra I just LOVE having no internet ALL DAY on a Saturday. This is NOT a scheduled outage so why haven’t I had internet all day???

  • commmodore64 Gerard McLaughlin (@commmodore64) reported

    @Telstra How about fixing our fixed internet service? Less than 5 mbps and constantly dropping out. Waited 50 minutes on the phone to be told nothing wrong.

  • GabriellaS24 💓Gabriella Ⓥ Fox 🦊 (@GabriellaS24) reported

    @EffingHardy @Telstra Exactly, I didn’t know that either. I didn’t find out for months that he was paying nearly $200 month for phone and internet he never used. So many similar stories. I feel for the elderly, they’re seen as fair game

  • boymc Dave McPherson ⛰️🏃🏽👨🏽‍🚒 (@boymc) reported

    Every. Single. Interaction. with @telstra is a like dealing with an organisation determined NOT to have your business. It is consistently (over many years) the WORST customer experience I've ever had to deal with.

  • helphelpandhelp debbiep (@helphelpandhelp) reported

    @btckr @RobMax4 AND on top of that we have new notification that our Telstra bill will be going up in October. Its unbelievable. more so when we keep hearing no wage rises. And prices guaranteed to come down.

  • lisapieropan MsP (@lisapieropan) reported

    @Telstra @Telstra your service right now is pathetic! Been trying for two days to get a resolution online and the people on the end are incompetent and liars! I’ll definitely be switching networks after this! What am@I paying premium for!!

  • EffingHardy Michelle (@EffingHardy) reported

    @GabriellaS24 @Telstra Glad to hear they listened properly to you and fixed it. I really think that a lot of the problems with Telstra’s reputation come as a result of those profit centres which operate under their banner but aren’t actually Telstra controlled. How are we to know which is which though!