Telstra

Telstra Outage Report in Sydney, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000, 2127, 2088, 2138, 2010, 2165, 2560 and 2155.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 11/16/2025 17:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Another day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    Epic #fail @Telstra! I’ve been trying to set up broadband internet since 18th Dec and nothing! Now I have a bill for $174 and no service. I’ve have countless conversations with your call centres and complaints dept and I’m going insane trying to get this sorted. I’ve had enough!

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    My Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • MitchOates Mitch oates (@MitchOates) reported from Sydney, State of New South Wales

    @TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Also I have paid hard earned cash for equipment that is useless and redundant as I have no Internet service for which the items were purchased to be used with. Telstra wifi boosters. #customerservicefail

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra As I said the speeds are better using the sim backup service than the fixed main line. As this was sold as a streaming service if 1.5mbs min then as you can see from your own app streaming is not capable of being delivered. So I have been sold a false deal @andy_penn

  • DiWebster worldwidewebster (@DiWebster) reported from Sydney, State of New South Wales

    @jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • jazzhourigan Jarrod Michael (@jazzhourigan) reported from Sydney, State of New South Wales

    What’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AEddy6087 Eddy Belair (@AEddy6087) reported

    The amount of spam texts i'm getting at the moment has me ready to throw my phone into the sea. @Telstra you gotta put a stop to this ****, seriously.

  • macdave41597358 macdave (@macdave41597358) reported

    @jacdpaula @Telstra @instagram Contact phillshack_ on Instagram he’d help you get back your account he did mine

  • David_J_Harley David J Harley (@David_J_Harley) reported

    @Telstra For the 1st time in over 18 months I went over my data cap with just a few days to go. You throttled my internet & when I spoke to your representative, they offered me free Foxtel if I upgraded my plan $$ (but with no better service). You had a chance to keep a customer.

  • sarah_andros88 Xr globalised (@sarah_andros88) reported

    @Telstra on a 5g network less then 1k from a tower when sending or reciving data i should not ever see an lte symbol

  • CINTAAMONYET 🌻 ‎إسرين (@CINTAAMONYET) reported

    @Telstra hi there! I’m having issues with my landline where I can’t hear the caller but the caller can hear me. Would the issue be the cordless phone or with the line?

  • wakey74 Paul W (@wakey74) reported

    @Telstra I have a fibre link down but telstra support is not answering calls that our ISP are trying to make

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Telstra Outages page just updated to confirm network problem. My modem I supposed to flip to 4G when this happens so not pleased that it doesnt

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @telstra internet outage in Kew VIC atm?

  • euanpne Euan (@euanpne) reported

    @Telstra why is my internet service out, and scheduled to be restored 4:00 PM on Tue 24 Aug 2021 AEST? 3 days to fix is ridiculous.

  • H_the_Cats_Fan MsH (@H_the_Cats_Fan) reported from Geelong, State of Victoria

    @Jack_Klompas @PatrickM_Gray Because the AFL want us to play at the G. We used to play all our home games at Marvel when it was Telstra Dome, and hardly any at the G. That’s the AFL’s fault, not Geelong. The AFL don’t give a **** about Geelong and the Bulldogs honestly.