Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2037, 2138, 2145, 2117, 2200, 2168 and 2046.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Paul Colgan
(@Colgo) reported
from
Sydney, State of New South Wales
This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.
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oceanswims
(@oceanswims) reported
from
Sydney, State of New South Wales
Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.
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Chris Rauchle
(@chrisrauchle) reported
from
Sydney, State of New South Wales
@SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened
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Claudia Jayne
(@claudiajayne_) reported
from
Sydney, State of New South Wales
Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.
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Laura Milczarek 🇦🇺
(@milczy) reported
from
Sydney, State of New South Wales
People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.
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Gloreen Goldin
(@Gloreen_Goldin) reported
from
Sydney, State of New South Wales
@Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr
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courtney✨
(@kollectivekook) reported
from
Sydney, State of New South Wales
I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...
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Will Deasy
(@willdeasy) reported
from
Sydney, State of New South Wales
Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach
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The Mop of Virtue
(@MopOfVirtue) reported
from
Sydney, State of New South Wales
@Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.
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Lisa Stojanovski
(@LisaStoj) reported
from
Sydney, State of New South Wales
@Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Boothroyd
(@SRHuttClearing) reported
@telstra when will internet service be restored in Ringwood VIC 3134. It's been offline for 4 hours
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Ann
(@Ann05564341) reported
@HudeLarry @friendlyjordies Only problem is telstra is worse!!!
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Art Hackett
(@arthacket) reported
@tchbastard As they're all vile, why even bother with Optus? Their "service" seems worse now than when I was with them 26 years ago, eg:3-5Mb down/Optus-AusPost, 355MB down/Telstra, now, same location 1.5km from a major regional town centre. Same rubbish for Vodaphone. Telstra,Aldi or Boost
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AuStinkTank - you don’t get an equal say, idiot
(@AuStinkTank) reported
@tchbastard @ALDIMobileAU has been okay as it’s just a cheaper way of getting Telstra coverage. Just don’t have any rollover issues with new or stolen cards or they take all of your built up data in a heartbeat. They are heartless ******** in that regard.
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Clare Cross
(@clarebear120) reported
@wayout1 If you own your phone outright , go with Aldi they use Telstra without the dramas of Telstra , I only had trouble with Optus for range and Telstra for price , have a look at Aldis plans and family plans
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Jessii Bee
(@HippopiJ) reported
@Neopseudo Just changed to Belong - on Telstra's network but apparently carbon-neutral and really good plan deals. Fully online too.
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Michael Morris (he/him)
(@theMickMorris) reported
If I wasn’t already bald I would be with the blame shifting between Telstra and NBN - and the appalling shitfight of Internet speed by the LNP ****** - 200m from a phone exchange and they try to say it’s about the distance resulting in **** speed - *******!
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Michael Dickson
(@no1crum) reported
@tab down again. Won’t take deposits and can’t place bets. Getting as bad as Telstra
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💧Edward Jensz, a Jenssen BS Interceptor, 3 Vax 🐀
(@TyrendarraBoy) reported
@JeffSundstrom @GladysB @Optus Telstra still has the best coverage nationwide, and Gladys doesn't work for them, one other plus.
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xNoRetreatx
(@no_retreatx) reported
@Telstra Thanks for the non-existent internet service on both Phone and mobile broadband, as usual. You scammers. Sydney has 3rd world net service.