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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 26, 11:05 AM GMT+10.
  • 60% Phone (60%)
  • 24% Internet (24%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 3% Wi-fi (3%)
  • 1% TV (1%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2141 , 2041 , 2046 and 2195 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 3 hours ago
Sydney Phone 3 days ago
Sydney Phone 4 days ago
Sydney Internet 4 days ago
Sydney Internet 5 days ago
Sydney E-mail 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • julietrell
    Julie Trell 🌈 (@julietrell) reported from Sydney, New South Wales

    Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

  • chriscowa
    Chrisco (@chriscowa) reported from Sydney, New South Wales

    @telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    @Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.

  • _MaxPhillips
    Max Phillips (@_MaxPhillips) reported from Sydney, New South Wales

    So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

  • StallionDuckx3
    Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • JPMasters
    JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • open5book
    Chloe Mason (@open5book) reported from Sydney, New South Wales

    @vivchook @mmechomski Suggest Tweet them, it works a treat with Telstra

  • s3_gunzel
    Ben Cousins (@s3_gunzel) reported from Sydney, New South Wales

    If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

  • DianaDJ7
    Diana DJ (@DianaDJ7) reported from Sydney, New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • robin_afd
    Robin Leonard (@robin_afd) reported from Sydney, New South Wales

    Woah Telstra outage

  • 3bsBruce
    Richard (@3bsBruce) reported from Sydney, New South Wales

    Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.

  • MarkTossell
    Mark Tossell (@MarkTossell) reported from Sydney, New South Wales

    @Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

  • NickyWill100
    Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported from Sydney, New South Wales

    @bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.

  • LapTop006
    Julien Goodwin (@LapTop006) reported from Sydney, New South Wales

    @yaakov_h @Telstra I mean Telstra doesn't peer deeply, that's been an issue forever.

  • skylxrksays
    SKYLXRK (@skylxrksays) reported from Sydney, New South Wales

    Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃

  • Rickmindgone
    RickMindgone. (@Rickmindgone) reported from Sydney, New South Wales

    Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Worthbeing
    me (@Worthbeing) reported

    @Telstra Nil know outage except when I came back from FNQ the TV was dead, the issue I find is when the neighbouring Resort run by the NRMA have their guests the break down becomes worse, appearing to show the lack of band width,

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @SkyNewsAust Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • dez_blanchfield
    Sociaall Inc. (@dez_blanchfield) reported

    @BudgetDude if you know the org chart of Telstra you'd find that would be a terrible approch but I get what you mean. I think the approach required if to rewind the history of decision making re. "why wasn't that NPT server upgraded" (or all of them) and that ecosystem of humans get fired.

  • WilliamOneHawk
    William Hawk (@WilliamOneHawk) reported

    @SkyNewsAust The feckless airhead - Jane Hume - emerges from her wombat burrow to spout another load of drivel - blaming the government for a Telstra software issue.

  • GregCarver39264
    Greg Carver (@GregCarver39264) reported

    @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

  • MatthewNus
    Gozling 🇦🇺 🇮🇱 🇺🇦 (@MatthewNus) reported

    @nemagovau Is there a opt out option. What a waste of taxpayer money again. Whos pocet is being lined this time. Telstra had nationall 000 outage just last week. by the time these things come out its over anyway.

  • sam4se
    Adésọjí (@sam4se) reported

    @cb_doge "Telstra CEO confirms Starlink could connect Australians in mobile dead zones to emergency services. Game-changer."

  • wretchrotted
    teddy (@wretchrotted) reported

    @Displayonlydeck @campbelIbain brother i was born the year it became telstra dome i never knew it as colonial stadium

  • john_mcwhinney
    John McWhinney (@john_mcwhinney) reported

    The Recent Telstra outage has proven Cash has its place when everything goes to **** !

  • AlienSpoons
    System Failure (@AlienSpoons) reported

    @NRL Telstra has ongoing glitches with it mobile data network and nobody gives a ****! Yeah! Possibly the phone network too but nobody answers calls these days.