Telstra

Telstra Outage Report in Sydney, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000, 2120, 2049, 2117, 2145, 2030, 2203 and 2200.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 01/14/2026 08:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra I tried them earlier. No help just an apology.

  • CrAshRus Craig Ashley Russell (@CrAshRus) reported from Sydney, State of New South Wales

    @ALDIMobileAU tech support refusing to connect me with supervisor. Stalling to prevent giving promised refund for not providing promised service. So bad they make Telstra look good.

  • GayCarBoys GayCarBoys (@GayCarBoys) reported from Sydney, State of New South Wales

    In all my years as a bank teller and Telstra employee, I never considered myself a thug. How can I have been so wrong #unionthug

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra Yes. We now have no internet or foxtel! Gone from slows speeds unable to load a page for weeks to no having nothing. Initially outages said 2 days...news says tbc. Dreadful service truly dreadful.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra_Outages @Telstra Complete waste of my time. No cable since last Thursday. Check hourly on outages page for update complain on Twitter no updates I call ma’am there is no outage at your address put on HOLD the NBN technicians are all in Townsville. WTF 😳

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @Telstra Outage since Wednesday. No cable internet or foxtel

  • ell_nicole ell🤘🏼 (@ell_nicole) reported from Sydney, State of New South Wales

    haven’t had internet for nearly 6 weeks @Telstra are AWFUL. worst service ever!

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.

  • SamWise4Peace SamWise (@SamWise4Peace) reported from Sydney, State of New South Wales

    @Telstra I have given you the complaint numbers! Please take the efforts of going over our case! We have taken a lot of efforts to get behind Telstra and no results yet! SHAME ON YOU TELSTRA! You should feel ASHAMED TO FOOL PEOPLE!

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra Outage is listed. Looking at a few days....😡

  • Aaarghhhhhh Robyn Lynn (@Aaarghhhhhh) reported from Sydney, State of New South Wales

    @Telstra I'm having issues with my NBN at Blacktown (2148). How long before the outage is fixed. Your outage page tells me there’s no outage.

  • pricey43 AJP (@pricey43) reported from Sydney, State of New South Wales

    Power down , @Telstra @Foxtel down what a day #Coogee

  • SamWise4Peace SamWise (@SamWise4Peace) reported from Sydney, State of New South Wales

    @Telstra @7NewsSydney @9NewsAUS @10NewsFirst We have wasted 100s hours of calls, chats and visits to Telstra to just get us the promised home internet connection! ITS BEEN FRUSTRATING since 2nd Dec 2018 and no hope yet! Telstra is the worst! 3rd world country would do better!

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra Internet is so bad currently we can’t use WiFi in home. 😡 have no idea what’s going on or what on earth we’re paying for. Dial up was faster. Previous conversation had with you was to UPGRADE my service which I’m currently paying for!

  • SamWise4Peace SamWise (@SamWise4Peace) reported from Sydney, State of New South Wales

    @Telstra @Telstra Complaint numbers SR 1-1907148313974 and SR 1-1907148313978 telling us to wait 48 hours again 😱🤢🤯🤬🤮 Case number: 169888223 SHAME SHAME SHAME TELSTRA #UNWORTHY #POORCUSTOMERSERVICE

  • Singh02017 Anil Singh (@Singh02017) reported from Sydney, State of New South Wales

    Finally, after 10 days without internet @Telstra & @NBN_Australia managed to fix my cable broadband service yesterday! Thank you. @charlietech

  • montyhamilton Monty Hamilton (@montyhamilton) reported from Sydney, State of New South Wales

    @speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...

  • PinarooR PinarooRay (@PinarooR) reported from Sydney, State of New South Wales

    @JohnWren1950 Self Funded= no pension, no $900 from Kevin07, worked hard for 50 years banked, paid extra into super when l could, got telstra AMP NRMA and NIB shares when the de mutualised. Drawning down on my super to live. Company tax already paid on those shares so that's why l get a credit

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.

  • KOSECKodari KOSEC- Kodari Securities (@KOSECKodari) reported from Sydney, State of New South Wales

    That’s a wrap, with the ASX200 closing 0.50% lower. Telstra closed the day the top perfomer after TPG elected to move away from its mobile network, meanwhile Eclipx Group remained parked at the bottom of the ASX200 after a disappointing update... #asx #marketclose #update

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • IanParryO Ian Parry-Okeden (@IanParryO) reported

    @TimWattsMP So what is Labor policy to improve internet connection to remote and regional communities? The NBN is awful and Telstra is hopeless. The Nats have been useless, what will you do?

  • vEternity_ Eternity (@vEternity_) reported from Melbourne, State of Victoria

    3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead

  • abhilashsiyer abhilash (@abhilashsiyer) reported

    @Telstra We'll as I understood I will need to wait for 48 hours to get my previous order cancelled but I need to contact customer care "billing" again to get refund 🙄. Then I again need to contact customer care to get my actual connection. So much of hastle just to be a NEW customer.

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra Telstra case managers won’t even speak direct to customers they are so opposed to resolution operate merely to frustrate their clients to give up Bagel stars, will never recommend

  • TomSear Tom Sear (@TomSear) reported

    How can authorities expect an Australian society to be assured of information security when everyone is SPAMMED 24/7 with nuisance calls from cyber criminals. @Telstra et. al., why shld Australians be paying you for a service to be phished?

  • abhilashsiyer abhilash (@abhilashsiyer) reported

    @Telstra 3 times store visit, No response from store on calling. I call up customer care for this rudeness. Even without completing the first porting order, I was charged 55$. I am wondering why I still want to be your customer

  • EdmondWaiting4U Edmond Ng (@EdmondWaiting4U) reported

    @theOG_Guycycle @AustraliaXSX Problem is you have to be a Telstra customer and it is difficult to get over myself in switch to their much more expensive service…. Not worth just for the Xbox

  • thereafter taryn ʕง•ᴥ•ʔง (@thereafter) reported

    @Telstra Hi Laura, I've had some trouble remembering my TelstraID or the email tied to it. Do you know how I can find out what it is and get it moved to an email we use?

  • oldmategamer OldMateGamer (@oldmategamer) reported

    @theOG_Guycycle @AustraliaXSX Unfortunately you have to be a Telstra customer

  • CtrlAltDarren DarrenWeatherly (@CtrlAltDarren) reported

    How, after all these years, is @Telstra still the WORST when it comes to being transferred to another department, IDing accounts when not necessary and constantly repeating yourself to no end only to be told half asses "oh I'm so sorry" by the next rep that DGAF @TelstraEnt