Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2148, 2088, 2142, 2165, 2045, 2560 and 2205.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 10/07/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • expenman Scout (@expenman) reported from Sydney, State of New South Wales

    @ianbfarquhar I wasn’t part of the negotiations of course but heard that Telstra engineers found it hard to accept a rival source of expertise, took a ‘you’ll take what we give you’ attitude. I knew then that they’d have trouble with retail customer service, became an ABT person.

  • shanon_p Shan (@shanon_p) reported from Sydney, State of New South Wales

    Had a credit promised on my @Telstra account as a resolution to a complaint. So naturally, I now need to make another complaint to get that credit applied. #justtelstrathingz

  • amasses Matthew Lewis (@amasses) reported from Sydney, State of New South Wales

    @Telstra Thanks, but that doesn’t really help. Seems like mobile Internet has been crappy on the rail corridor the whole trip.

  • libbymcd66 Libby (@libbymcd66) reported from Sydney, State of New South Wales

    @Telstra could learn a thing or two about customer service from @AussieBroadband

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @Telstra I refuse to call your tech teams. They’re useless! Just like the service. This isn’t the first time. Sick of being told there is nothing wrong. Still no service inside buildings

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Foxtel No u r wrong.Kayo is far better and no ads. Besides if u use telstra foxtel when there is an issue foxtel says ring telstra, telstra says ring foxtel. Then when u cancel foxtel wonders why u are leaving Derh...

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @Telstra you’re an absolute disgrace of a company. 165- 183 Regent St Redfern has had no signal on network for over 7 days. AGAIN we don’t want automated scripted responses. We want a reliable service so we can conduct our business. I’m having to stand in the street to get

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    This iPhone is now so hot because of a Telstra virus attack I will need to cool it down. That won’t stop Telstra from using this site to market themselves

  • ThLittleGeneral Michelle MacGregor 🐀 (@ThLittleGeneral) reported from Sydney, State of New South Wales

    Just for fun .... the “planned” outage doesn’t 4 last hours it lasts 4 days. So a town of roughly 200 people have no access to basic amenities as no access to online banking, Eftpos or getting cash out of the ATM. Pay for petrol drive 100ks to work? @Telstra #employmentkiller

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Kathblue We signed up for Binge (there was a movie we wanted to watch for that is was only there) but only for the free period. We already have Netflix & Disney+ & with the new phones & car we can’t justify another streaming service. Telstra Box Office has plenty of moves to rent from $4

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @chileaus @EFTM It’s actually good value for the Telstra network plus the unlimited data banking. I noticed they stop selling the $10 per month 1G plan. My parents are still on it but looks like you can buy it as a new customer.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL

  • DavidTSimpson David Simpson (@DavidTSimpson) reported from Sydney, State of New South Wales

    @Telstra The Telstra Plus employee emailed me and basically said “not my problem” and that I’d have to go into the store. See my problem?

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Telstra Facebook Sydney Criminal Lawyers the LNP the lowy institute main stream media the four major banks and Coles and Woolworths want to control the site designed to help poor and vulnerable people with the help of the churches

  • pat_norman Pat Norman (@pat_norman) reported from Sydney, State of New South Wales

    @simonjourno Telstra, iPhone 12 Pro. Whatever their most expensive plan is but with some discount they were offering when the phone launches. Tbh it’s not worth the cost - 4G is still good. But doing a zoom meeting on the run with zero problems streaming and crystal clarity...pretty amazing

  • libbymcd66 Libby (@libbymcd66) reported from Sydney, State of New South Wales

    @Telstra today you have lost a loyal customer of over 20 years . Your off shore tech support for my NBN services were beyond useless and after two days and more calls and app chats ..enough is enough... that’s two accounts gone but hello to @AussieBroadband

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    @jfexplainsitall @Telstra No you’re in their bad books

  • bansaldeepak01 deepak bansal (@bansaldeepak01) reported from Sydney, State of New South Wales

    @Telstra Network s very bad in Sydney cbd. I am getting 3g most of the times and no internet connection at all. This s d worst service.

  • BradleyWDeacon Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • eveyaus eveyAus (@eveyaus) reported

    @craigreucassel Them and Telstra, most people give up. Stamp your feet and demand your complaint he escalated. You’ll get a case manager and higher priority.

  • ginap7000 Gina Power (@ginap7000) reported

    @Telstra NBN has been dropping in and out for a week. Some days every hour. Ive had two days that it only dropped out twice. It is a problem on the NBN side. Modem is not the problem.

  • Adamalba10 A Alba (@Adamalba10) reported

    @Telstra Hi. Yes, I established that there was an outage and received information today saying it is all fixed. Restarted my modem and still have no wifi and slow 4G speed

  • Smitche76 Sam (@Smitche76) reported

    @MD00042 @NBN_Australia Are you talking to NBN or a retailer? I had an issue this week Telstra said NBN issue would be solved 6pm Wednesday ... turned out to be my kids unplugged the NBN box (not modem/not wired/not Telstra issue). RSP just lie from my experience.

  • Imm_listening Murray Walters (@Imm_listening) reported

    @Jamvanman @RobertTickner @Telstra unacceptably bad.

  • Rachita60113233 Rachita (@Rachita60113233) reported

    @Telstra is telstra not interested to help customer?

  • Erf_oce Erf (@Erf_oce) reported

    @benjiz77 @Telstra texting never works just call them

  • auction_todd Todd Fellows (@auction_todd) reported

    @Telstra why does it take over 1.5hrs to close a service on your chat line??

  • Spankyhunter spankyhunter (@Spankyhunter) reported

    @AXDalek @Telstra @imfallfromgrace notice it doesnt work for the highest speeds soooo

  • nixieandgoblin Nixie (@nixieandgoblin) reported

    @Telstra so it’s been two weeks now.. and multiple complaints.. many promises and lots of lies and bullshit from your call centre and bots and STILL my unlimited NBN broadband just disconnects constantly. Why is your service just beyond ****?