Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 26, 11:05 AM GMT+10.
- Phone (60%)
- Internet (24%)
- Total Blackout (8%)
- E-mail (4%)
- Wi-fi (3%)
- TV (1%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2141 , 2041 , 2046 and 2195 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 3 hours ago |
|
Sydney
|
Phone | 3 days ago |
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Sydney
|
Phone | 4 days ago |
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Sydney
|
Internet | 4 days ago |
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Sydney
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Internet | 5 days ago |
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Sydney
|
6 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Julie Trell 🌈 (@julietrell) reported from Sydney, New South WalesHey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in
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Chrisco (@chriscowa) reported from Sydney, New South Wales@telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.
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Evan (@fictillius) reported from Sydney, New South Wales@missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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Max Phillips (@_MaxPhillips) reported from Sydney, New South WalesSo @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
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Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South WalesLOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.
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JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Chloe Mason (@open5book) reported from Sydney, New South Wales@vivchook @mmechomski Suggest Tweet them, it works a treat with Telstra
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Ben Cousins (@s3_gunzel) reported from Sydney, New South WalesIf you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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John Lutge (@JohnLutge) reported from Sydney, New South Wales@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow
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Diana DJ (@DianaDJ7) reported from Sydney, New South Wales@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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Richard (@3bsBruce) reported from Sydney, New South WalesGetting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.
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Mark Tossell (@MarkTossell) reported from Sydney, New South Wales@Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.
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Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported from Sydney, New South Wales@bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.
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Julien Goodwin (@LapTop006) reported from Sydney, New South Wales@yaakov_h @Telstra I mean Telstra doesn't peer deeply, that's been an issue forever.
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SKYLXRK (@skylxrksays) reported from Sydney, New South WalesUgh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃
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RickMindgone. (@Rickmindgone) reported from Sydney, New South WalesDoes anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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me (@Worthbeing) reported@Telstra Nil know outage except when I came back from FNQ the TV was dead, the issue I find is when the neighbouring Resort run by the NRMA have their guests the break down becomes worse, appearing to show the lack of band width,
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John Young (@JohnYoung146083) reported@SkyNewsAust Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Sociaall Inc. (@dez_blanchfield) reported@BudgetDude if you know the org chart of Telstra you'd find that would be a terrible approch but I get what you mean. I think the approach required if to rewind the history of decision making re. "why wasn't that NPT server upgraded" (or all of them) and that ecosystem of humans get fired.
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William Hawk (@WilliamOneHawk) reported@SkyNewsAust The feckless airhead - Jane Hume - emerges from her wombat burrow to spout another load of drivel - blaming the government for a Telstra software issue.
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Greg Carver (@GregCarver39264) reported@realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever
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Gozling 🇦🇺 🇮🇱 🇺🇦 (@MatthewNus) reported@nemagovau Is there a opt out option. What a waste of taxpayer money again. Whos pocet is being lined this time. Telstra had nationall 000 outage just last week. by the time these things come out its over anyway.
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Adésọjí (@sam4se) reported@cb_doge "Telstra CEO confirms Starlink could connect Australians in mobile dead zones to emergency services. Game-changer."
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teddy (@wretchrotted) reported@Displayonlydeck @campbelIbain brother i was born the year it became telstra dome i never knew it as colonial stadium
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John McWhinney (@john_mcwhinney) reportedThe Recent Telstra outage has proven Cash has its place when everything goes to **** !
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System Failure (@AlienSpoons) reported@NRL Telstra has ongoing glitches with it mobile data network and nobody gives a ****! Yeah! Possibly the phone network too but nobody answers calls these days.