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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Apr 15, 2:35 PM GMT+10.
  • 49% Internet (49%)
  • 29% Phone (29%)
  • 10% E-mail (10%)
  • 10% Wi-fi (10%)
  • 2% Total Blackout (2%)
  • 2% TV (2%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2037 , 2144 , 2040 , 2203 , 2190 , 2195 and 2194 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 12 hours ago
Sydney Internet 14 hours ago
Sydney Internet 2 days ago
Sydney E-mail 3 days ago
Sydney Internet 4 days ago
Sydney Wi-fi 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

  • daveray99
    Dave Ray (@daveray99) reported from Sydney, New South Wales

    Am I the only person thinking @Telstra's "5G" mobile network is utter trash? For the last week it's been abysmal. And yes: I've cleared the cache and restarted my device.

  • d2832cd804534b9
    PinarooRay (@d2832cd804534b9) reported from Sydney, New South Wales

    @mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.

  • bwrigley
    BDubAus (@bwrigley) reported from Sydney, New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • monsonflossy
    Jane Threlfall (@monsonflossy) reported from Sydney, New South Wales

    @christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.

  • Rickmindgone
    RickMindgone. (@Rickmindgone) reported from Sydney, New South Wales

    After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • chrisrauchle
    Chris Rauchle 克里斯 (@chrisrauchle) reported from Sydney, New South Wales

    @fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars

  • callejap
    Patricia (@callejap) reported from Sydney, New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • timinthecity
    Tim Millgate (@timinthecity) reported from Sydney, New South Wales

    Anyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • FlyOpineMonkey
    Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • mrsdenneysmith
    Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales

    @sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!

  • croydoncathy
    Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales

    @Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    I was going to post a picture here of the CHEQUE @Telstra sent me for an overpayment of $25.16 🙄 , you know, for people who’ve never seen one before, but realised to blank out all the info was too much work.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SachinGadagin
    Statistics World (@SachinGadagin) reported

    @Globalstats11 Telstra and EE feel very consistent in service quality, while Singtel and NTT Docomo stand out more for their technology and innovation approach.

  • 184WB
    Boothy (@184WB) reported

    @walsh_mindy Telstra is abysmal, phone service quality and reliability, customer service, and charges.

  • tofar1
    Bryn Davies an OA dad (@tofar1) reported

    @CathyGobbart @Telstra We had great coverage at the Perth athletic track and has we hit hale Rd the signal went. It was that bad Daniel could'nt order us uber eats online

  • HydraBoom
    Hydra Boom (@HydraBoom) reported

    @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

  • 7NewsAdelaide
    7NEWS Adelaide (@7NewsAdelaide) reported

    Police are searching for a second suspect after a copper cable stealing spree left dozens of homes without internet in Morphett Vale. Both ends of a cable had been cut in Telstra pits and dragged hundreds of metres down the road. Police say they spotted an SUV with a large amount of cabling on the ground before seizing various power tools from inside the vehicle. A 41‑year‑old Christies Beach man has been charged with theft and going equipped.

  • LuxAuthorRight
    cc (@LuxAuthorRight) reported

    @ChefTom1985 @CatherineD42535 Well privatized infrastructure either needs to be public or heavily regulated so we don’t see the over 160% price markup we do with Telstra. Cost per user wired+wireless service is between $35-$45/month and that’s including R&D- no profit.

  • Shannon37683302
    Shanks_🇦🇺⚒️🥋✝️ (@Shannon37683302) reported

    @QBCCIntegrity We should have never privatised Telstra or NSW Energy. We are all paying more for it

  • kidkerrigan
    Nina Nikolic 💫 Kerri (@kidkerrigan) reported

    @DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?

  • Glennjh
    Doogie 🇦🇺 🛎 🏉 (@Glennjh) reported

    @scrumblebum1 @Telstra Yeah same. They're ****. I worked with Telstra Mobilenet 27 years ago. In 27 years they still dont have it right.

  • Bron91856683607
    Bron (@Bron91856683607) reported

    Telstra mobile network boost mobile network penny pinching thieves