Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Phone	3 days ago
Sydney	Internet	5 days ago
Sydney	Internet	5 days ago
Sydney	Wi-fi	6 days ago
Sydney	Internet	6 days ago
Sydney	Phone	7 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Fionna Collantes (@FionnaYvette) reported 39 seconds ago from Sydney, New South Wales

  @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

• 
  😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported 57 seconds ago from Sydney, New South Wales

  @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

• 
  BDubAus (@bwrigley) reported 10 minutes ago from Sydney, New South Wales

  @Telstra Service became available again late yesterday afternoon.

• 
  ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑‍🚀🤳™️ (@p_terg) reported 12 minutes ago from Sydney, New South Wales

  @hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..

• 
  Laurie Patton is The Lucky General (@LJPatton) reported 18 minutes ago from Sydney, New South Wales

  @Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.

• 
  Ivan Cunningham (@ivanjcunningham) reported 20 minutes ago from Sydney, New South Wales

  @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

• 
  Sagittarius (Sgr) A* (@fictillius) reported 21 minutes ago from Sydney, New South Wales

  @wheelyweb @Telstra They still need to have ID the person using the service.

• 
  Diana DJ (@DianaDJ7) reported 23 minutes ago from Sydney, New South Wales

  @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 28 minutes ago from Sydney, New South Wales

  @Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?

• 
  Jacqui Smith (@mrsdenneysmith) reported 31 minutes ago from Sydney, New South Wales

  @Telstra Speaking to your people now through the app for a problem that has taken over a month to fix. All good overcharge now being removed.

• 
  John Lutge (@JohnLutge) reported 33 minutes ago from Sydney, New South Wales

  The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

• 
  Alexander Swift (@alexanderswift) reported 34 minutes ago from Sydney, New South Wales

  @Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues

• 
  💧Doug Ingram (@douggyi) reported 44 minutes ago from Sydney, New South Wales

  @Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.

• 
  Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported 45 minutes ago from Sydney, New South Wales

  @Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86

• 
  Croydon Cathy (@croydoncathy) reported 45 minutes ago from Sydney, New South Wales

  @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 45 minutes ago from Sydney, New South Wales

  @Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 46 minutes ago from Sydney, New South Wales

  @Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.

• 
  Daniel Eastwood (@yeoldeguildford) reported 47 minutes ago from Sydney, New South Wales

  Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 48 minutes ago from Sydney, New South Wales

  @Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2

• 
  Ken Moore (@midii) reported 52 minutes ago from Sydney, New South Wales

  Good job @Telstra At milsons point and no signal. Great network you guys have these days.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr.MojoRisn (@Totally4yeah) reported 1 minute ago

  @DHughesy Aaron’s post is pure projection dressed up as wit. Dave Hughes—a comedian—got some Future Fund details wrong in a short clip (confusing it with debt, implying it was spent on GFC stimulus). Aaron then spent weeks delivering multi-thousand-word “corrections,” only to pivot, when Dave pointed out the Fund’s growth came almost entirely from Howard/Costello’s $60-64 billion seed (no further public contributions to the core fund after early Rudd), into the classic Labor-adjacent playbook: invent a payday conspiracy and declare victory. Facts Aaron keeps soft-pedalling: •The Future Fund was created by the Coalition with surplus cash and Telstra proceeds precisely to cover unfunded public-sector super liabilities that sit outside headline net debt. Its growth to ~$270-330 billion (including other managed vehicles) is investment returns, not ongoing Labor largesse. •Net debt added since 2007: Rudd/Gillard ~$190 bn, Coalition governments ~$366 bn (much of it pre-COVID), Albanese so far ~$75 bn. Absolute numbers do not support the “Labor alone ruined everything” narrative, but neither do they support Aaron’s selective framing that treats Coalition debt as somehow less real. •Australia’s GFC stimulus was borrowed, not raided from the Fund, and helped avoid recession—true—but that doesn’t erase the subsequent spending trajectory under both sides. Aaron boasts of criticising Labor on social-media bans, Comcars, Anika Wells, etc., yet his energy is overwhelmingly reserved for policing anyone who questions the post-2007 debt/spending record or the Albanese government’s performance. When those corrections land, the immediate response is “you must be paid by Labor/taxpayer.” That’s not analysis; it’s the standard deflection of someone whose default is to treat fiscal criticism of Labor as illegitimate. Kerry Packer’s line worked because Bond overpaid then collapsed. Here, the only collapse is the repeated refusal to concede that a comedian’s imperfect summary of economic history does not require a full-time unpaid opposition research unit. Knowing things is indeed useful. So is noticing when the fact-checker’s intensity and ad-hominem default look a lot more like advocacy than neutral accounting.

• 
  Lyn (@lyng62) reported 12 minutes ago

  Ring ring (random mobile number) “Hello is that Lynette? It’s Steven from Telstra to discuss your internet connection” Me: “Well that’s bullshit Steven, I’m not with Telstra. Take your scam and **** off arsehole” Was gone very fast. Bunch of c**nts.

• 
  ©GSG▪︎𝒫𝑒𝓉𝑒𝓇🛸Gamer TLC🔌🚫🎮🔜Starting 2028 (@GAMESweetG) reported 12 minutes ago

  Unfortunately I wasn't able to stream tonight. My Telstra internet connection upload speed was terrible. It was very good for the past several months my mobile broadband connection was. Nearly 30mb per sec upload speed. But now it's down to the crawl 12mb. Not happy with my ISP.

• 
  ACCAN (@ACCAN_AU) reported 12 minutes ago

  That's a wrap on @Techingov_AU in Canberra. Two consumer takeaways: new tech must work for everyone, not just the average user and trust in government services must be informed by consumers and measurable, including traceability of AI agents. Also a sharp breakdown of the Telstra outage from Frank den Hartog (Uni of Canberra). #TechinGov

• 
  Peter Lewis (@Peter_Lewis747) reported 13 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

• 
  Smokey Dawson (@farcanal53) reported 13 minutes ago

  Whats wrong with our economic system is the unpenalised rank hypocrisy when Telstra declares a record profit, its CEO gets a $6 million payrise after the recent triple 0 outage that claimed lives.

• 
  Jonathan Wilson (@jfwfreo) reported 14 minutes ago

  @diana_murphy613 Thankfully in Australia we have competition. I can get internet service from Telstra, TPG, Optus, Aussie Broadband and others.

• 
  jordanjackelyse (@jordanjackelyse) reported 17 minutes ago

  @noahitallll @PatricPaal @pelisonlinegrat Work choices, joined the Iraq war, sold off last shares commonwealth bank, Telstra, and long term leases for airports, and then the biggest one of all. His 2002 China LNG (liquefied natural gas) agreement signed was the worst resource deal in Australian history. He was bad. 🤡

• 
  Paul Morris (@thefireman08) reported 19 minutes ago

  @craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.

• 
  John Merchant (@_JohnMerchant) reported 20 minutes ago

  @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.