Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 3 outage signals in the last 24 hours around Sydney, including 3 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 13, 2:48 PM GMT+10.
- Phone (59%)
- Internet (26%)
- Total Blackout (8%)
- Wi-fi (4%)
- E-mail (3%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2155 , 2196 , 2046 and 2041 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 17 hours ago |
|
Sydney
|
Internet | 19 hours ago |
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Sydney
|
Internet | 20 hours ago |
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Sydney
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Internet | 2 days ago |
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Sydney
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Internet | 3 days ago |
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Sydney
|
Phone | 3 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Ken Moore (@midii) reported from Sydney, New South WalesGood job @Telstra At milsons point and no signal. Great network you guys have these days.
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Nathalie Stewart (@NathalieS_29) reported from Sydney, New South Wales@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
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Chloe Mason (@open5book) reported from Sydney, New South Wales@Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.
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Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South WalesLOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.
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Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South WalesYou are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.
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Paul Kneipp (@paulkneipp) reported from Sydney, New South Wales@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Chrisco (@chriscowa) reported from Sydney, New South Wales@telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues
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Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, New South Wales@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesMy main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
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Chloe Mason (@open5book) reported from Sydney, New South Wales@vivchook @mmechomski Suggest Tweet them, it works a treat with Telstra
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Ben Cousins (@s3_gunzel) reported from Sydney, New South WalesIf you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales@sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!
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Ken Moore (@midii) reported from Sydney, New South Wales@Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.
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Glenn Sargood (@onebg) reported from Sydney, New South WalesIt's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South WalesAnother night stolen from me as I try to have @Telstra deal with a problem it created.
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales@Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.
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Ben Ross (@BJssoR) reported from Sydney, New South WalesCustomer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..
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Allan (@28061914mary) reported from Sydney, New South Wales@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Oz Owl (@Ispeek4me) reported@Bigly20 @Caitlen2310 The Guardian asks why hasn't the government acted on regulations since the Optus outage last year? I ask what did the Coalition do about regulations after the Telstra outages in 2016 & 2018? What private discussions and/or guarantees did they obtain from Telstra after those events? In 2018 Triple Zero calls dropped out across 5 states for 10 hours. If it were so simple why didn't the Coalition insist on Telstra installing back up systems? Maybe we need a Royal Commission (joke).
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shane jones (@MyManagerJonesy) reportedIs @Telstra down again ?
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BigDog (@BigDog_USA) reported@jfsmithcnt @Telstra Stick to your computer games, retard, and let the adults speak. ~
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***** Fitch (@FannyFitch) reported@blakandblack yep, they use lazy, lazy scapegoating. here and now example : while tech experts trace the Telstra outage to internal hardware and software issues, Barnaby baselessly blames China for foreign interference. Cheap scapegoating, dog whistling their base, rather than real solutions.
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Poyta! 🇦🇺 (@gxqxxkns5n) reportedGot the corporate bs apology email from Telstra. I laugh when CEO says how serious they take things - but not serious enough to provide credit. FOS.BTW absolutely crap service in Darwin, Kununurra let alone anywhere in between. Looking forward to mobile direct to Starlink.
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john ****** smith (@jfsmithcnt) reported@BigDog_USA @Telstra Oh the same old boomer slop. Hurry up and die from old age or diabetes like your fat as **** countrymen.
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gh0st (@ghostlead247) reported@Telstra ***** was on vacation during the outage 😡
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Tom H (@realTomHamilton) reported@BareSware @Telstra I’m paying for a service that’s not been delivered. If you go a restaurant and pay for your food but you never receive the food, would you accept the restaurants apology as compensation? Or would you want your money back?
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john ****** smith (@jfsmithcnt) reported@BigDog_USA @Telstra You must be deaf and blind. It was a massive outrage when Optus went down too. Not everything is about an agenda **** head.
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MestaTee (@Toni_cious) reportedWhy you should avoid Buying a Locked iPhone. Most iPhone vendors do not take out the time to explain to their customers why they should not buy a locked iPhone despite the price difference between the same iPhone model and same storage. This is what every iPhone customer must know about locked iPhones. Locked iPhones are locked to one carrier (e.g Verizon, Telstra, Vodafone) these are like MTN,Glo and Airtel here in Nigeria. These iPhones are Sold by a carrier with a network lock, meaning you can only use the iPhone with their network as a means to protect their investments. These carriers subsidizes the iPhones and lets you pay over a 12 or 36 months period depending on the plan. So only their networks work on the iPhones. Locked iPhones only accept the original carrier’s sim unless unlocked. They cannot be used with local networks e.g A locked AT&T iPhone cannot accept local sims like MTN or Glo. They have very low resale value. Now most vendors do not explain all this to their customers, they let them buy locked iPhones which would definitely give them issues later and upon return,charge them for the iPhones to get unlocked which in most cases are temporary solutions as the iPhones would still remain locked later, so buying them are generally a loss for the customer. Always insist on buying a Factory Unlocked (FU) iPhone no matter the price difference and persuasion from the vendor. Hope this helps someone out there.