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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 3, 11:39 AM GMT+10.
  • 62% Internet (62%)
  • 29% Phone (29%)
  • 10% E-mail (10%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2144 , 2145 , 2066 , 2043 , 2154 , 2076 and 2164 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 2 days ago
Sydney Phone 3 days ago
Sydney E-mail 4 days ago
Sydney Internet 6 days ago
Sydney Internet 8 days ago
Sydney Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    @Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

  • chriscowa
    Chrisco (@chriscowa) reported from Sydney, New South Wales

    @telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically

  • derek_bell
    Derek Bell (He/Him) (@derek_bell) reported from Sydney, New South Wales

    Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • midii
    Ken Moore (@midii) reported from Sydney, New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • BradleyWDeacon
    Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?

  • Cal_O_Rynn
    Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

  • cbiggins
    Christian 💉💉💉 (@cbiggins) reported from Sydney, New South Wales

    2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?

  • monsonflossy
    Jane Threlfall (@monsonflossy) reported from Sydney, New South Wales

    @christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

  • MrLloydicus
    Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales

    @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

  • bwrigley
    BDubAus (@bwrigley) reported from Sydney, New South Wales

    @Telstra Service became available again late yesterday afternoon.

  • CorruptNSW
    Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South Wales

    @Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrmuskh4l5l
    Mr musk ⭐️🇺🇸🚀 (@Mrmuskh4l5l) reported

    @c__future6 This is how the whole thing started when I sent $500 for a VIP Telstra Tesla membership card and never got the Tesla I won! That was my fault and now you’re trying to make this my fault I would think two guys working for Elon Musk would be a little bit smarter than this.

  • glen_birnie
    Z (@glen_birnie) reported

    @Adam_and_EVs Should ask them if they purchased through Telstra network….

  • bennyyy_boyyy
    Bennyboy1 (@bennyyy_boyyy) reported

    @Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month

  • asewell6
    AL (@asewell6) reported

    @Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?

  • dubzz2228
    dubzz2228 (@dubzz2228) reported

    I need that “ this phone has been disconnected” Telstra service voicemail

  • DawnCompliance
    Dawn Compliance (@DawnCompliance) reported

    Telstra shares are weird cos a while back I noticed how they sold their towers, restructured fixed network into a separate asset company gradually exited legacy copper So became the ****** middleman with outrageous customer service they should rename themselves “******* Telstra”

  • GusLefty
    Gus Lefty Aussie Patriot (@GusLefty) reported

    @arbsmichael Howard left a $55bn Gross debt Howard gave us tax cuts to offset the cost of the 'never happen' GST he introduced He invested the money from the sale of Telstra to start the Future Fund

  • Dycbf1
    Donut 🍉 (@Dycbf1) reported

    @starz44290193 **** telstra

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra Mobile service , reception lately has been slow on both personal and work phone

  • lordgeezuz
    gee (@lordgeezuz) reported

    @ruicharadrius My partners father works for Telstra and their internet NEVER WORKS. HOW DO YOU WORK FOR THE BIGGEST INTERNET COMPANY IN AUSTRALIA AND YET YOUR HOME INTERNET DOESNT WORK😭😭😭