Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Wi-fi	1 day ago
Sydney	Internet	4 days ago
Sydney	E-mail	6 days ago
Sydney	Total Blackout	8 days ago
Sydney	Phone	10 days ago
Sydney	Internet	12 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 2 minutes ago from Sydney, New South Wales

  @fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.

• 
  Fionna Collantes (@FionnaYvette) reported 4 minutes ago from Sydney, New South Wales

  @Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....

• 
  Julie Trell 🌈 (@julietrell) reported 12 minutes ago from Sydney, New South Wales

  Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

• 
  SKYLXRK (@skylxrksays) reported 12 minutes ago from Sydney, New South Wales

  Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃

• 
  Haisam Morhi (@HaisamMorhi11) reported 13 minutes ago from Sydney, New South Wales

  You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

• 
  Chrisco (@chriscowa) reported 13 minutes ago from Sydney, New South Wales

  @telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.

• 
  Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported 16 minutes ago from Sydney, New South Wales

  Good service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.

• 
  Daniel Eastwood (@yeoldeguildford) reported 18 minutes ago from Sydney, New South Wales

  Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?

• 
  Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported 25 minutes ago from Sydney, New South Wales

  @ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.

• 
  JPMasters (He/Him/They/Them) (@JPMasters) reported 29 minutes ago from Sydney, New South Wales

  @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 34 minutes ago from Sydney, New South Wales

  @Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

• 
  Croydon Cathy (@croydoncathy) reported 35 minutes ago from Sydney, New South Wales

  @Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?

• 
  BDubAus (@bwrigley) reported 36 minutes ago from Sydney, New South Wales

  @Telstra Service became available again late yesterday afternoon.

• 
  Shan (@shanon_p) reported 37 minutes ago from Sydney, New South Wales

  @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

• 
  John Lutge (@JohnLutge) reported 39 minutes ago from Sydney, New South Wales

  When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 41 minutes ago from Sydney, New South Wales

  @fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.

• 
  😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported 49 minutes ago from Sydney, New South Wales

  @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

• 
  Alexander Swift (@alexanderswift) reported 55 minutes ago from Sydney, New South Wales

  @Telstra Data outage in the Sydney CBD (darling harbour)? #outage

• 
  ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported 60 minutes ago from Sydney, New South Wales

  Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

• 
  Daniel Eastwood (@yeoldeguildford) reported 60 minutes ago from Sydney, New South Wales

  @geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heliophilus (@Heliophilus) reported 8 minutes ago

  @Starlink @Telstra Shame it's through Telstra and not purely Starlink. Speaking as an Aussie who's regional and driving 15 minutes any direction from my town has the service drop out, I love my Starlink. People in my town love Starlink. I hate Telstra. Cost a fortune and offer very little back.

• 
  justin bandy (@justinbandy13) reported 10 minutes ago

  @daisymay4263 I can see one of Telstra towers in my town out my window...and reception is **** house... Telstra and their never ending rising rates with crap deals,...hope you enjoy your 7million,..ffffn useless

• 
  ろーら 🪷 (@rollablazer) reported 19 minutes ago

  Telstra, your 5G modems do not tell the truth. Your service is down and the modem is green. @Telstra

• 
  Ross (@Ross1873493) reported 21 minutes ago

  @Terri_1987a @SupportPauline Agreed. 12. Eastern seaboard states. 3 x 4 APR 1400's. Problem is raising private capital, so...Commonwealth finances them; Koreans manage the build because they know WTF they are doing. Then IPO it, float it like um...Telstra. But market cap @ 35%. No more cartel bullshit.

• 
  Brian Basson (@BassonBrain) reported 21 minutes ago

  "Asia Pacific went from world first to regional wave in 18 months" In December 2024, One NZ’s Satellite TXT debuted as the region’s first Starlink D2D service, available at no cost to eligible customers. It spans approximately 40% of New Zealand’s total landmass, where terrestrial coverage is unavailable, as well as roughly 20 km offshore. KDDI followed in April 2025 with au Starlink Direct, Japan’s first D2D service, then added app data in August 2025, support for a limited set of bandwidth-light apps beyond texting, and the first D2D data service anywhere. Telstra launched Australia’s first satellite texting product in early June 2025. One NZ added app data, including WhatsApp voice calls, in February 2026. SoftBank and docomo launched in April 2026, making Japan the only market where three operators run live Starlink services. Globe became the latest in the sequence in June 2026 with the Philippines’ first commercial satellite-to-mobile permit from the National Telecommunications Commission (NTC).

• 
  Josh (@joshatticus) reported 23 minutes ago

  @Netherby1866 @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

• 
  Ian Linklater (@IanLinklater5) reported 23 minutes ago

  @Telstra Reinstate my mobile phone service please . I have a business to run if that actually matters .

• 
  Di Pearton (@peartonjohnson) reported 24 minutes ago

  Please, police Telstra theft. Annual fee for prepaid mobile phone service, up from $350 to $395??

• 
  Alex Eckermann (@alexeckermann) reported 29 minutes ago

  @Telstra what am I supposed to do if I have been unable to redeem/use Telstra Plus points for two years? Customer Support, a complaint case, and the then head of Telstra Plus (G. Vella) all unable to help or fix. I just want to use my points…

• 
  Brent Hodgson (@BrentHodgson) reported 30 minutes ago

  @DHughesy No. Only an idiot would agree - because they'd be wrong. 1. It's not worth "over $300 billion". The $64 billion dollar investment is worth $269 billion 2. If you're using the "over 300 billion" figure ($337.2 billion) that figure means your "no future Fed Govt put one cent into it" bit is incorrect because this figure includes MULTIPLE additional multi-billion dollar funds added to the Future Fund's management portfolio. 3. The future fund wasn't built on some kind of free money windfall... The $64 billion invested came primarily from the Telstra sale. The Telstra sale meant the copper network was privatised, leading to Telstra putting shareholders first in refusing to bid on optic fibre rollouts. This meant the government has so far spent around $64 billion ($70bn by the end of the decade) to re-create Telstra's infrastructure under NBN Co. Meanwhile Telstra has paid $65-80bn in dividends since privatisation moved those dividends from public to private hands. So for every $1 we gained from the Telstra sale, we missed another $1 in dividends and spent another $1 in replacing the infrastructure we sold. Had a publicly-owned Telstra built the NBN out of dividends, and the government raised $64bn in debt to invest in a Future Fund, the books would look exactly the same as they do today. You've been dazzled by accounting tricks - following a magician's misdirection, and calling it "magic". 4. "negating the trillion plus debts... to some degree" is bullshit... It was created to cover DECADES worth of unpaid public service and military retirement benefits. Those debts amount to $322 billion, to be paid out of (currently) $269 billion in funds - leaving a $53 billion dollar black hole. Had the money been paid to super in a timely fashion (rather than the Future Fund being set up to cover unpaid pension debts), that $322 billion in benefits would be sitting in private super accounts right now. Again, you're dazzled by an accountant's magic tricks. Not free money - not "negating debts" - just a big government-owned super fund. "Can we all agree it was amazing when the magician sawed that woman in half! He should be a surgeon!"