Telstra

Telstra Outage Report in Sydney, State of New South Wales

Some problems detected

Users are reporting problems related to: phone, internet and wi-fi.

The latest reports from users having issues in Sydney come from postal codes 2000, 2126, 2144, 2127, 2088, 2145, 2035 and 2037.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 11/25/2025 03:45

November 25: Problems at Telstra

Telstra is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    The internet is down which causes me great pain as I won’t be able to watch #TheMandalorian and I may not be able to record @BenStevesVideo1 in the morning! ******* internet! Come on @Telstra, how about it?

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • clerehan Esther Clerehan 😷 (@clerehan) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Thanks Jess - I have done the trouble shooting and when it completed the testing it asked me to contact Telstra - I gave up after being on hold for 4.5hrs

  • fictillius 🦠 Evan The Masked Commuter (@fictillius) reported from Sydney, State of New South Wales

    Telstra really is **** in the Sydney CBD. Needed to download a file so tethered via Telstra mobile. It was going to take 2hrs. Switched to Vodafone mobile and downloaded in two minutes.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good to see the Telstra service has improved. It’s normally nonexistent along the metro line but full bars at the moment. 😎🥳📈

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • GLShootsPhotos Gavin (@GLShootsPhotos) reported from Sydney, State of New South Wales

    Hey @TelstraBcast @Telstra_news Telstra your customer service is pathetic

  • QuikSand86 Damo (@QuikSand86) reported from Sydney, State of New South Wales

    To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra 3 days 6 live people conversations and still no resolution you have got to be kidding me 🤬

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @RebekahsRight @Telstra I used their online platform a few weeks ago, after endless frustration with the phone service. I have to say I was impressed, got a quick answer and the problem solved within a couple of days. Won’t even try phoning anymore.

  • neilwrites Neil Varcoe (@neilwrites) reported from Sydney, State of New South Wales

    @sallycoatesDT @Telstra A customer service rep on the app went to check my details. That was a week ago.

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

  • Craigh8 Craig Harkness (@Craigh8) reported from Sydney, State of New South Wales

    @sjp123abc @Telstra Irony is that communications companies are the worst at communication

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LyndallCave LyndenTree63 (@LyndallCave) reported

    @jackie_french_ Wish I could help. Sending thorny annoying vibes Telstra's way, so they pay attention to your case and do something soon.

  • CapybaraHappy Happy Capybara (@CapybaraHappy) reported

    @Telstra It was for a phone that has issues with mobile data. I went to a Telstra shop Saturday 23rd of July. They said it would take a couple days to arrive. Received text message Wednesday, 27th that it was in store, but I was interstate. Went today and they blamed @startrack

  • CapybaraHappy Happy Capybara (@CapybaraHappy) reported

    Hey @Telstra I got a text message last week that my replacement device was ready for collection in store. Of course, when I found time to run down to the store today to collect it, it wasn't available. Why is your customer service experience so consistently below average?

  • Chewie65354432 Chewie Killmouski 🇦🇺🚜😺🐈🐱 (@Chewie65354432) reported

    @RoadknightThe And THAT is #Telstra all over! We ditched them because of their lies over 25 years ago and WILL NEVER GO BACK!!

  • millienankivell Millicent Nankivell | xxLolliedoll (@millienankivell) reported

    @EmilyAtDeakin I would agree with that. If I could get service with another telco here, I would. Telstra are expensive, and the amount of battles we've had with customer service!

  • BARGH3ST bone music (@BARGH3ST) reported

    oh my god it is literally just ******* telstra in scone. i have had **** load perfectly fine all ******* day in tamworth, on the highway, using the wifi device for multiple devices - and i get back to scone and i cant load my ******* BANK

  • lilheartxo maddie (lilheart) (@lilheartxo) reported

    .@Telstra please fix your service this is just aids at this point

  • jackie_french_ Jackie French (@jackie_french_) reported

    If anyone can correctly guess: .how long it will take Telstra to fix our phone .how long it will take Telstra to accept there is no mobile service in this area .if Telstra will ever give a working satellite phone as promised they will have naming rights in my next book. #Telstra

  • AliFromTheArea Ali Al-Hadhrami (@AliFromTheArea) reported

    his name was Craig Fitzpatrick from telstra. never seen an irishman with an Indian accent until today.

  • motorheroSyd MotorheroAu (@motorheroSyd) reported

    It happened twice it is so weird. I switch from Vodafone to Belong(telstra network), I could not activate imessage. #BelongTelstra