Telstra outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telstra generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 14, 2:21 PM GMT+10.
- Phone (60%)
- Internet (25%)
- Total Blackout (8%)
- Wi-fi (4%)
- E-mail (3%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2141 , 2041 , 2155 and 2046 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 6 hours ago |
|
Sydney
|
Phone | 9 hours ago |
|
Sydney
|
Phone | 1 day ago |
|
Sydney
|
Internet | 1 day ago |
|
Sydney
|
Internet | 1 day ago |
|
Sydney
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@wheelyweb @Telstra They still need to have ID the person using the service.
-
Annie Martin AM (@MartinAnne139) reported from Sydney, New South Wales@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal ๐ฅ
-
Joe Ortenzi ๐จ๐ฆ ๐ฎ๐น ๐ฆ๐บ (@wheelyweb) reported from Sydney, New South Wales@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding theyโre โNetflixโ when they re not.
-
Ken Moore (@midii) reported from Sydney, New South WalesGood job @Telstra At milsons point and no signal. Great network you guys have these days.
-
jac #TheAlbum (@JackieWarner13) reported from Sydney, New South WalesCancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year
-
BDubAus (@bwrigley) reported from Sydney, New South WalesHey Telstra, whatโs going on with the NBN services in Sydney Inner west? Itโs been down for quite some time?? @Telstra #NBN
-
Joe Ortenzi ๐จ๐ฆ ๐ฎ๐น ๐ฆ๐บ (@wheelyweb) reported from Sydney, New South WalesTelephony is the only service where the cost has little relation to usage and value. Telstra โgaveโ me more data every year but my usage needs have not changed. Now I โhaveโ 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new โplanโ
-
Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South WalesGood service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. Heโs just been, all sorted.
-
Katie McRobert (@KatieMcRobert1) reported from Sydney, New South Wales@Telstra DM sent, will try to check replies when I can but with no internet or phone connection & no mobile service inside the house it can be a bit problematic โฆ
-
Christian ๐๐๐ (@cbiggins) reported from Sydney, New South Wales2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
-
๐๐ผ๐น๐ถ๐ป ๐ฃ๐ฒ๐๐๐ถ๐๐ (@ColinJPettitt) reported from Sydney, New South Wales@NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! ๐ก๐คฌ
-
Joe Ortenzi ๐จ๐ฆ ๐ฎ๐น ๐ฆ๐บ (@wheelyweb) reported from Sydney, New South Wales@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. Itโs a false equivalent that is designed to deceive. #cxfail
-
Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South WalesYou are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
-
Chris Rauchle ๅ ้ๆฏ (@chrisrauchle) reported from Sydney, New South Wales@fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars
-
Jamie (@scibidoo) reported from Sydney, New South Wales@phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!
-
Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales@Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....
-
Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra Data outage in the Sydney CBD (darling harbour)? #outage
-
Glenn Sargood (@onebg) reported from Sydney, New South WalesIt's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
-
Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra Iโm not going through 9 weeks of โhave you updated your phone and rebooted your routerโ nonsense again, a process designed to never solve any issues
-
Mark Tossell (@MarkTossell) reported from Sydney, New South Wales@Telstra service is hopeless. FOUR MONTHS and I STILL donโt have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasnโt great, but they looked after me.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
beep boop (@a_small_robot) reported@maximumwelfare "sowwy we let u down :( uwu" telstra you are not a small startup come on
-
Pricette (@gopricette) reported@Telstra Diversity hires all the way down. People literally die when they cannot get emergency services. All in the name of "hiring more women" (and "minorities" aka people who can't speak English). Bravo, Telstra!
-
Ferdie Khnopff (@FKhnopff) reported@Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?
-
Richard (@dickster1907) reported@dean_dene @PaulBongiorno @DrJulieAH Yes because the Prime Minister is running the Telstra network. FFS. These LNP idiots are truly idiots.
-
deirdre ritchie (@deirdreritchi10) reported@strangerous10 Telstra has problems but it's not due to China. Especially in the regions and that is the reason why so many have turned to starlink. Because it works.
-
Giordano Bruno (@hellenomania) reported@Telstra You don't even explain what you did? That is NOT taking responsibility, just saying SORRY, OOPS, is NOT responsibility. What was the CAUSE of the bad firmware time stamp? Ai ? Outsourcing to India ? Outsourcing to India where they used Ai?
-
Teflo (@teflocarbon) reported@agroasx @Telstra Your point being? I never said Starlink wonโt affect anyone. It will likely hurt rural broadband providers and established satellite companies such as Viasat. That is still very different from "eating Telstraโs business."
-
Land of Stupidity (@StupidOzzies) reportedChinese Hackers are Trained in Australian Universities. If they wanted to Telstra would be down forever plus all other Communications in Australia. China dont need Missiles to wreck Australia. They have an Army of Hackers and there Submarines will rip up all undersea cables .
-
Andrew (@andrewrdn463) reported@Telstra All Tesltra customers need compensation for the outage - the phone bill for that month period needs to be waived and a payment of about $500 given, Vicki Brady is on $8 million a year!!!!!!!!!!!!!! CUSTOMERS SUFFERED A LOT WHILE SHE WAS PLEASURING HERSELF OVERSEAS.
-
Trev (@Trav57510252527) reported@Telstra Sorry have to let you down @Telstra I wont be paying my bill this month.