Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000 and 1148.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 04/24/2024 04:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    Hi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Getting help from @Telstra is incredibly difficult and frustrating. I regret signing up.

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @NBN_Australia I got a text from Telstra to say theres an outage in the area so looks like it's a known issue and is being worked on

  • unewtho ً (@unewtho) reported from Sydney, State of New South Wales

    On me **** Telstra, worst network I’ve ever experienced the bloody baboons

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @macsween_prue @Telstra I think there may be bats in your belfry Prue, cutting off the 5G signal. Hard to blame Telstra for that.

  • medwards87 Matthew Edwards (@medwards87) reported from Sydney, State of New South Wales

    @benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.

  • andrewjwalsh AJ (@andrewjwalsh) reported from Sydney, State of New South Wales

    So @telstra my #smarthub appears to be a bit stupid because when the Wi-Fi goes off and allegedly switches to 4G we have no connection! Or is it a dumb operator 😂

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra

  • GasmanR CMR (@GasmanR) reported from Sydney, State of New South Wales

    @Telstra is there an issue with HFC internet in Turramurra. My 100M BPS link is only running at 0.03M BPS.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @NoAdaniOz @DavidHuggan1 @Telstra Most other essential services are able to navigate around this pandemic and support their customers #telstra clearly only worried about $$$ bc overseas workers are cheaper. They've got nothing, not 1 way of helping us. Pple are losing $$ bc they cannot work for home.

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @rifat @Telstra Lol my exact problem weeks ago. Took one month before someone called me. 😢

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra

  • Chris07047818 Chris (@Chris07047818) reported from Sydney, State of New South Wales

    @Telstra I am using the message service atm and communicating with someone. That is good start.

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

  • the_cooling Andrew Cooling (@the_cooling) reported from Sydney, State of New South Wales

    @Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Mumdeep @Telstra Can’t imagine a service organisation/ major utility would do that to a customer. Might be worth going into a store: we sorted out issue face-to-face setting up a PoA

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hech_yeah David Hechter (@hech_yeah) reported

    @Telstra 3 hours waiting for customer service on the phone and no answer 😖

  • DanielRycen drycenn (@DanielRycen) reported

    Never pay your @Telstra bills in advance. Since November I have been trying to get my account credit back.. and they just keep sending me letters with "you have X amount of credit 🤭" Give me back my money!

  • DarthMadV ɱɑɗʋ (@DarthMadV) reported

    Can you fix the internet in hassall grove ffs I have a quiz I have to do for uni worth 10% due by 5pm and the internets been out since 6pm last night @Telstra

  • twensor twensor (@twensor) reported

    That a once respected public service organisation -- Telstra (thinking of the Telecom era) -- now actively engages in predatory sales tactics on the most vulnerable punters in the country is beyond disgraceful. No fine is adequate. The whole Board should resign. #abc730 #auspol

  • champingyon Briggsy (@champingyon) reported

    @Telstra Hi Emily. It was a move of internet from one place to a newly built house. I rang last week and explained everything and was told that there was no problems and tech was supposedly booked for today

  • jcholle john (@jcholle) reported

    @DrRimmer They rang up my sister and told her she could have a tablet as a reward for being such a good, long term customer. The bill came a month later so the tablet went back. And she is still a Telstra customer, albeit a distrusting one.

  • csb02174941 csb (@csb02174941) reported

    @samanthamaiden @lucethoughts @Telstra I hang up immediately now - never get to know if they're scammers. Same with fundraising cold calls. Just make sure you have email set up as correspondence preference for everything.

  • dayoffgoth goth loth cat 🤍 (@dayoffgoth) reported

    @Telstra honestly, no, i’ve spoken to you here, over the phone, through text message all to no end. like i said, it’s been going on for 6 weeks. i’ve contacted the Ombudsman about it bc your customer service is a ******* disgrace.

  • sarah_andros88 Xr globalised (@sarah_andros88) reported

    @Telstra you are complicated with violating my human rights and ill be making a human rights complaint and a telecommunications ombudsmen complaint if this is not resolved today

  • Aus_Thai62 Aus_Thai (@Aus_Thai62) reported

    @9NewsAUS No wonder they cant afford reasonable Customer service nowadays?? Telstra is getting to be an embarrassment to Australia