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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 3, 11:39 AM GMT+10.
  • 62% Internet (62%)
  • 29% Phone (29%)
  • 10% E-mail (10%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2144 , 2145 , 2066 , 2043 , 2154 , 2076 and 2164 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 16 hours ago
Sydney Phone 2 days ago
Sydney E-mail 3 days ago
Sydney Internet 5 days ago
Sydney Internet 7 days ago
Sydney Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • chrisrauchle
    Chris Rauchle 克里斯 (@chrisrauchle) reported from Sydney, New South Wales

    @fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars

  • skylxrksays
    SKYLXRK (@skylxrksays) reported from Sydney, New South Wales

    Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃

  • bigaza2151
    bigaza2151 (@bigaza2151) reported from Sydney, New South Wales

    @Telstra outage in parramatta area? Whats the current status??? #telstraoutage

  • ivanjcunningham
    Ivan Cunningham (@ivanjcunningham) reported from Sydney, New South Wales

    @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

  • julietrell
    Julie Trell 🌈 (@julietrell) reported from Sydney, New South Wales

    Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

  • vacant3rdman
    Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, New South Wales

    @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

  • DianaDJ7
    Diana DJ (@DianaDJ7) reported from Sydney, New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • 3bsBruce
    Richard (@3bsBruce) reported from Sydney, New South Wales

    Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.

  • FionnaYvette
    Fionna Collantes #PercyNation (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra It's updated, I tried everything... it's your Telstra network...

  • wombatdigital
    Josh (@wombatdigital) reported from Sydney, New South Wales

    @Benson20201 Senis no longer owned by Telstra not a Telstra issue

  • 86franciscoG
    Francisco G (@86franciscoG) reported from Sydney, New South Wales

    **** Telstra. Usless app. Crashing down

  • paulkneipp
    Paul Kneipp (@paulkneipp) reported from Sydney, New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • Rickmindgone
    RickMindgone. (@Rickmindgone) reported from Sydney, New South Wales

    After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    I was going to post a picture here of the CHEQUE @Telstra sent me for an overpayment of $25.16 🙄 , you know, for people who’ve never seen one before, but realised to blank out all the info was too much work.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?

  • JackieWarner13
    jac #TheAlbum (@JackieWarner13) reported from Sydney, New South Wales

    Cancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year

  • shanon_p
    Shan (@shanon_p) reported from Sydney, New South Wales

    @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

  • prleeds
    Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South Wales

    Good service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MyNameIsMurray
    Murray (@MyNameIsMurray) reported

    @DavidLeyonhjelm @georgios197 @DanielPriestley Luck... and both the timely full privatisation of Telstra, and the complete offloading of Australian gold reserves (nearly tanking our, and world markets in the process). Howard only balanced the books by selling off a LOT of stuff that ended up creating problems later on.

  • Noise11Tweets
    Noise11.com (@Noise11Tweets) reported

    @arbsmichael FCAT CHECK: You fail to mention Howard and Costello achieved this by selling off assets including Telstra, Reserve Bank gold reserves, ABC/SBS towers and the National Rail Corporation. They sold Australians out.

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra If we can’t even get 5 bar reception in town that’s bad , admittedly it’s not everyday but we do pay for a consistent service do we not

  • Chris_E_Qld_Au
    Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported

    INCOMPETENCE of Telstra knows no bounds! There is a "ringer" problem across Telstra network with copper landlines (exchange problem). They have marked it is FIXED to HIDE the absolute stuff up. I made a complaint about the LIES, INCOMPETENCE; FUCKWITS sent someone to test my line

  • rochfordalexAR
    RochfordAlexAR (@rochfordalexAR) reported

    @bazingashane0 @Telstra The fact that my Download is fine, 100 Mbps download line speed (Actually 109 for some reason) I can run speed tests all day to Melbourne or Hobart and get near close to 100Mbps down (or a bit more thanks to the magic of multi mode connections)

  • glen_birnie
    Z (@glen_birnie) reported

    @Adam_and_EVs Should ask them if they purchased through Telstra network….

  • feedthecath
    cat 💜🇵🇸🩷 (@feedthecath) reported

    @Flawless_Sports @AFL @Telstra Robey is the worst option of the 4 lol

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra U guys lost a multi million dollar settlement for mislead indigenous ppl in rural areas not that long ago. Why u lying. All big corporations try shady crap and deny deny deny and still play it off as no big deal .

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra been stuck on mobile internet for 2 days now in Peregian Springs. Have reported fault yesterday evening but only outage listed is a closed from yesterday morning. What gives?

  • asewell6
    AL (@asewell6) reported

    @Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?