Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2145, 2042, 2010, 2037, 2144, 2090 and 2199.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra Thanks for reply. I have been told issues will be resolved in 24/24
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel
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Aziz ^_^
(@Azizalamri16) reported
from
Sydney, State of New South Wales
@Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.
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Marco Nero
(@MarcoNero) reported
from
Sydney, State of New South Wales
@Telstra_news Chinese censorship erased the '1989 Tiananmen Square protests' from their internet (where Chinese citizens were gunned down & crushed with Government Tanks). Shame on you Telstra: You've just reached Communist Levels of Censorship in Australia. A sad day for freedom & liberty.
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Anthony Clark
(@AnthonyClarkAU) reported
from
Sydney, State of New South Wales
Hey @telstra. Outage of cable internet all day in 2226. Nothing on your page but Foxtel says there’s a problem with cable. It’s been on and off for weeks. Very frustrating.
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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John Hall
(@jphall707) reported
from
Sydney, State of New South Wales
@telstra can you please fix your outages website. Everyday it states will be fixed by 7pm only for it to change at 730 to 1 day. This has been going on for nearly 3 weeks. Utterly useless customer service.
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra Of course not! Has to be sent to Tech to assess … a simple replacement battery would probably have sufficed. Given bureaucracy knows how long! 1. Very annoyed customer ( now thinking of cancelling service) 2. Tech over-kill on your end 3. Missed retail opportunity
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra And your poor sales staff who can only say “I can’t help with that”, “I’m sorry, the system won’t let me” … This is not acceptable really
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra @LockyMcCaffrey How about replying to me. My Mother has had no cable for 3 weeks. Keep saying there is an outage. 2 new modems no change. Hours wasted on phone. All I want is a technician to come out. Round and round in circles
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Zordabo
(@Zordabo) reported
from
Sydney, State of New South Wales
Telstra shop in randwick smells so bad, dude had to blast the place with Glen 20
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra It does not matter why I went in there it was that one store member from rouse hill lied to me about the service I could obtain at castle hill.
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Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
Appalling service again @Telstra in your flagship store at 4.30pm and told need to make an appointment to have a phone looked at. Not happy at all.
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra My area is not yet serviced by the NBN. @Telstra are still solely responsible for the service.
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
Furious with @Telstra Have device with dead battery - very simple fix - but have to send off. Come on @Telstra
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Aziz ^_^
(@Azizalamri16) reported
from
Sydney, State of New South Wales
@Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra why do you get me to call a Philippines call centre with the first response - would it not make sense to call me since you have all my phone numbers and get the issues resolved! I only have Telstra services but that may have to change after this bs!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Linzagain
(@linzagain) reported
Think theyde prefer freedom but hey Australians will be able to make free calls from public pay phones across the country under a new Telstra initiative. Standard national calls and SMS from Telstra’s network of more than 15,000 pay phones will be made free from Tuesday,
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*
(@Lamb0mp4) reported
I’m actually so ******* sick of Telstra I don’t understand how can ******** someone over so many times
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Aussie Games Co
(@AussieGameCo) reported
@ScottysDoggo really well really well done.. I'm using my obscure Rolox off the grid account to say good on you as on my main account I commented on a Telstra ad on twitter a abhorred rort one of Australia's dangerous cancers, Telstra Day.. I commended how about **** off day.. got suspended
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Ali Yesilyurt
(@Ali_Yesilyurt) reported
@pmalcolm1984 @Telstra Very average mate. They shut down our internet whilst my wife was in mid class teaching a maths VCE class. Hope you get it sorted ASAP.
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Simon *******
(@gtvone) reported
@Telstra Don't reckon anyone in Adelaide is referring my 11yo, but yeah, the recycled number thing is typical - there has to be some sort of solution to this, Telstra (Hi Sean, how's your eve going)
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pmalcolm1984
(@pmalcolm1984) reported
@Telstra thanks for mucking up a move order and cancelling my internet. Greatly appreciated when two working from home & at home schooling. NBN help line also closes before time stated on call. Modest organisation.
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Charleyb2355
(@charleyb2355) reported
@Firedingo @ajhill_alan @AntonyGreenABC Telstra had plans to replace its copper network with fibre in the early 90's but unfortunately the Government changed and killed that idea.
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Schappi
(@Schappi) reported
🎉🥳 Woot 💉2/2. Still haven’t managed to get a 5G signal on @telstra though🤪!
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Simon *******
(@gtvone) reported
@Telstra And that's fine, that happens to me, too - but this is from a business and they're actively marketing to a number that as you say was out of action for 6 and now back in service for 2 months, so there are rules. Anyways - I'll take it up with them.
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Desolation Capital
(@Desolation_Cap) reported
@Telstra Yeah the problem is that the 132200 number is not getting them anywhere. They have spent hours on the phone to the call centre. Right now they have no internet.