Telstra Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Wi-fi	1 day ago
Sydney	E-mail	4 days ago
Sydney	E-mail	4 days ago
Sydney	Internet	5 days ago
Sydney	Phone	5 days ago
Sydney	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Carlo Nizeti (@carlonizeti) reported 1 minute ago from Sydney, New South Wales

  @hamishk79 @NBN_Australia @Telstra Yeah started to sniff around, people rave about @Aussie_BB so they might be a go! I’m also going to move some of my other Telstra services to other carriers, I spend so much money with them yet receive a less than premium service!

• 
  Andrew Colley (@AndrewColley) reported 5 minutes ago from Sydney, New South Wales

  Last night @Ausgrid moved power on my st u'gnd. Partial outage was expected. #hfc cut out eventho I still had power. @Telstra assured me that it needed @NBN_Australia tech visit; wld take days. Telstra calls 2day & says it was a "scheduled" NBN outage & the network shld be up🤔🤔

• 
  Collezione Santina (@CSHauteCouture) reported 6 minutes ago from Sydney, New South Wales

  @Telstra no internet at 167 Regent St Redfern. AGAIN #Broadband #Telstra #outage #itsbeendays

• 
  Ken Moore (@midii) reported 12 minutes ago from Sydney, New South Wales

  @jendudley @Telstra I saw that. I pay more for the nbn than my mobile by almost double. Will be going down a plan or scrapping it for 4G.

• 
  Jesse donnelly (@Jesse_1966) reported 13 minutes ago from Sydney, New South Wales

  @Telstra I have issue with new Samsung 10note, intermittent issues. I have been to 5 stores, dee why my local, i think Erina store, where purchase was made have blocked my number. Youre a disgrace.

• 
  Carlo Nizeti (@carlonizeti) reported 18 minutes ago from Sydney, New South Wales

  @NBN_Australia I had a chat with @Telstra , they blamed NBN for all the issues and didn’t help much. Their view is NBN can’t perform as well as a 20 year old HFC network. I know it’s marketing BS, others have Telstra 80 mbit NBN in my area with no issues.

• 
  Jesse donnelly (@Jesse_1966) reported 19 minutes ago from Sydney, New South Wales

  @Telstra Your ELF policy is a sham. The reason the lease plan was good for me, i did nothave to go through this crap, 2 weeks on a plan and its back to more of your 0 customer service 0 care factor.

• 
  Peter Hanssens (@petehanssens) reported 25 minutes ago from Sydney, New South Wales

  Gotta say @Telstra, if you cut my internet to 50mb/s, that’ll be one less customer you have 👍

• 
  Trevor Long (@trevorlong) reported 25 minutes ago from Sydney, New South Wales

  @mhp478 @JamesCridland @NBN_Australia @Telstra Utter bullshit. Take your hate elsewhere so we can just have a problem solving conversation without you

• 
  BadRequest() (@Saadie) reported 28 minutes ago from Sydney, New South Wales

  @arafattehsin @TPG_Telecom We have ADSL outage in our area and tpg and telstra have given us March 4th, I mean wth

• 
  Scott (@scott_thewspot) reported 30 minutes ago from Sydney, New South Wales

  @cjjosh @ben_hr The reason I joined twitter in the first place was to have my system management send me sms alerts using twitter api because it was free, but would cost $2/sms via Telstra bridge service

• 
  Electric Future (@electricfuture5) reported 36 minutes ago from Sydney, New South Wales

  @Michael01996367 @MelbTeslaMatt Sometimes can just be a Telstra issue. But I've noticed the connection in Tesla is a bit dodgy lately.

• 
  Debra Pittam (@debrapittam) reported 40 minutes ago from Sydney, New South Wales

  Update on my #Telstra #NBN connection winge: they dropped us from 100/30 to 25/5 still keeping us on the same price plan. The only way to resolve it without an increae in plan cost was to raise a complaint. Check your speeds people. If we hadn’t we wouldn’t have known.

• 
  Jesse donnelly (@Jesse_1966) reported 41 minutes ago from Sydney, New South Wales

  @Telstra ELF for Samsung note10 absolutely , intermittent issues, your customers is deplorable. I have a video of ph. failing, i would like one that works please.

• 
  Vanessa (@miszNes) reported 42 minutes ago from Sydney, New South Wales

  @Telstra Dm has been sent, I called 3 times on Friday with a promise of follow up with nothing in return I have dealt with the pressing urgent matter of recovering my sim in store but you guys are yet to do shit about the rest. Let's hope you do better .

• 
  Kevin Harradine (@harradine) reported 52 minutes ago from Sydney, New South Wales

  @Telstra I tried to report a Telstra Air location that doesn't work, but your online chat directed me to phone up and the automatic voice on the phone directed me to go online. Twitter is my only hope. The location is 440 Victoria Avenue Chatswood NSW.

• 
  Cal 🌻 🌸🍄 (@Cal_O_Rynn) reported 54 minutes ago from Sydney, New South Wales

  @DarrenKilminst1 Before this issue where we have been fighting since August, escalated in November, then hit the fan in January, I didn't have much of an issue either. But trying to run a medium sized business with one phone line & voicemail has been a nightmare! Telstra + NBN = 🤯

• 
  Ken Moore (@midii) reported 58 minutes ago from Sydney, New South Wales

  @jendudley @Telstra The problem with Telstra is they give you unlimited data but vary the speed based off spend. $90 gets you 50mbps. $75 gets you 25mbps which to me sounds like it’s time to look elsewhere.

• 
  Jesse donnelly (@Jesse_1966) reported 59 minutes ago from Sydney, New South Wales

  @Telstra The agent told me sometimes they get grease on the ph. Grease!!! I did have an ******* ph, my first mobile was motor rola flip ph. Never had an issue with grease before.

• 
  Harry Buchanan (@crashpluto2166) reported 59 minutes ago from Sydney, New South Wales

  The internet service in Sydney is a disgrace. @Telstra running at 1.5mbs and this is in the city. #hopeless

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AASHISHKUMAR (@AASHISH86459425) reported 7 minutes ago

  @Telstra I am from India came to Brisbane quaratine in qt gold coast hotel .I need a new sim card . kindly help me in this regard

• 
  Matto (@o_Matto) reported 8 minutes ago

  @kazattanilba @hughriminton Doesn't work Telstra are more than happy to sell scammers a new access number to keep trying to bate you.

• 
  Richard (spankyhunter) (@Spankyhunter) reported 10 minutes ago

  @Telstra also who clicks links from unknown sources??? thats just asking for trouble

• 
  Lucas (@lpc486) reported 11 minutes ago

  .@Telstra StayConnected online form can’t verify my account, sends me to phone, who says ONLY option is in store (NSW stores are all closed), then laughs at me when I ask to be transferred or make a complaint. I’m at a dead end to finding a fix here.

• 
  ich bin da Evil One (@dmccann65) reported 11 minutes ago

  @o_Matto @kazattanilba @hughriminton Every Telstra service sold including prepaid requires ID to activate. As long as a buyer provides ID a carrier cannot reasonably refuse a connection.

• 
  💧Volt-aire's: bastard (@MickKime) reported 11 minutes ago

  @david_vacy @johnsalmond @Telstra Telstra should never have been sold off by the Howard government. Telecommunications in Aus have been **** since this happened. Fck the LNP!

• 
  A (@HaslamAshley) reported 16 minutes ago

  @Telstra @jameswhelan42 Good answer... More specifically I think the implied question is why have thousands of us received unsolicited spam from the UAP? Is this what's to be expected of the Telstra service? We arnt paying for a service to be advertised at.

• 
  Richard (spankyhunter) (@Spankyhunter) reported 23 minutes ago

  @Telstra well thats a load of ****. thats a scammer party full of lying antivaxxers. it should be illegal

• 
  David Williams (@david_vacy) reported 26 minutes ago

  @Telstra I don't think so might look into another carrier for my dairy data. Seriously over telstra after yesterday's effort. Feel sorry for your poor staff dealing with your management system

• 
  Bexley62 (@bexley62) reported 28 minutes ago

  Is @Telstra the worst phone company on the planet.. call centre not operating. Inability to replace a faulty sim required for work