Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2144, 2127, 2088, 2035, 2037, 2023 and 2747.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 11/24/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    It’s been another long day. Big slap in the face @Telstra who after 9 calls today, they still didn’t help us out re the $2000 fraudulent purchases made from our account. If someone had of bothered to help us out, we could’ve cancelled the pending transactions in time.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @rohan_connolly Ring Telstra. Tell them you need extra mobile data to cope with their outage. They will give it to you.

  • davidguthrey David Guthrey (@davidguthrey) reported from Sydney, State of New South Wales

    @Telstra Weird outage only seems to impact internet connection from modem to appliance via wifi. TV and Foxtel connected via Ethernet still working #Telstra

  • PaulRebec Paul Rebec (@PaulRebec) reported from Sydney, State of New South Wales

    @krantikoganti @Havenaar64 @Telstra How would you rate your customer service?

  • PaulRebec Paul Rebec (@PaulRebec) reported from Sydney, State of New South Wales

    @TheStevenB @Telstra I used my keystrokes and Telstra had no information on the outage up. I had to search on here and it was only well after seeing others with the same complaint as mine that Telstra made their Tweet.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia No. Apparently the Interwebz is down. Telstra subjected to a cyber attack apparently

  • jimkoopman1957 💧Jim Koopman (@jimkoopman1957) reported from Sydney, State of New South Wales

    @Telstra @MichaelWestBiz Maybe you can DM me too. The ombudsman said write back if issues not sorted by 5 August.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @PeterTtech @DemonicsFire @Telstra Power down. Wait a minute. Then restart.

  • SidathM8 Sidath Manawadu (@SidathM8) reported from Sydney, State of New South Wales

    @Telstra Issue seems to be dns related. Both primary and secondary dns servers are not resolving (61.9.195.193/65.9.194.49)

  • MyannaWedes Myanna Wedes (@MyannaWedes) reported from Sydney, State of New South Wales

    @Telstra Nothing in 2221. No internet. No phone. Standard mobile service with another service provider as well is acting weird. This is crazy #2020

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @Telstra Q) Our bank account gets hacked on the weekend. Amongst others, $2K is debited by Telstra by these scumbags, transactions are still pending, we try to cancel them with Telstra but your call centre do not help us at all. WTF? What a disgrace your company is!!! 😡

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales

    @Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

  • JEM_1970 Jason Meaden (@JEM_1970) reported from Sydney, State of New South Wales

    @Telstra If you have macOS and want to go around Telstra DNS .. 1. System Preferences 2. Network 3. Click Advanced 4. Click the DNS tab 5. Click the little + sign at the lower left to add a new DNS server 6. Type in 8.8.8.8 7. Click OK 8. Click Apply

  • CoffeeMumSwims JenAtHome (@CoffeeMumSwims) reported from Sydney, State of New South Wales

    @Telstra outage in Sydney ?? Nothing listed and yet NBN just dropped out.

  • Bennie10M Bernadette O'Connor (@Bennie10M) reported from Sydney, State of New South Wales

    @Telstra Mine still not working - potts point

  • akshay2324 Akshay Kumar (@akshay2324) reported from Sydney, State of New South Wales

    @Telstra Hi team, my name on my first mobile bill is wrong and i am struggling hard to get it corrected. Could you please help me with this.

  • JoelSouthgate96 Joel Southgate (@JoelSouthgate96) reported from Sydney, State of New South Wales

    @UggCaveman @Telstra Mine was down now it’s back up and running

  • PaulRebec Paul Rebec (@PaulRebec) reported from Sydney, State of New South Wales

    @aquafiredragon @Telstra Having the same issue with mine.

  • SetiarHans Hans (@SetiarHans) reported from Sydney, State of New South Wales

    I guess we'll be offline for awhile. Telstra connection is down due to cyber attack

  • KategariYami Kategari - Huzzah 1K SUBS! (@KategariYami) reported from Sydney, State of New South Wales

    @Telstra Ain't this LITERALLY why y'all try to sell us these 'SMART modems'? Yet at the same time they NEVER swap to the mobile network. I had to unplug the DSL connection just so that mine would bloody switch over. Smart Modem more like TODDLER TIER DUMB MODEM.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • freshmaker__ Freshmaker, Etali Enjoyer (@freshmaker__) reported

    I'm so sick of my ******* internet. It just drops out all the time now. No one at Telstra ever gives us a lasting solution. Can I have a tag put on my account that says "100% chance that this customer has power cycled modem before making this call. Do not waste your time."

  • rogley8 Richard Ogley💉💉 (@rogley8) reported

    I miss the good old days when there was a storm, all the Telstra pits would fill up with water and take out all our customer's ADSL connections.

  • bakernatorttv Baker (@bakernatorttv) reported

    @Telstra We have factory reset both the NBN box + the modem. We bought a new modem + power adapters: they weren’t the issue. Multiple speed tests from the NBN box itself states the same as the speed test from our computers upstairs. It also affects BOTH my fiancé’s and my computer…

  • harderstyles7 ohitstimothy (@harderstyles7) reported

    @Telstra yoooo my internet is not working??

  • stickdoggg sticky (@stickdoggg) reported

    @Telstra so you guys gon tell me that if i “troubleshoot” after it hasn’t even started raining here and my net is already off that it’s gonna fix it? i call bs on that one. your support just leads me in circles and it’s so hard to actually get someone out to come “fix it”

  • StrahinjaAjvaz Strahinja Ajvaz (@StrahinjaAjvaz) reported

    @Telstra are you guys down in Melbourne south east? My internet has been flakey the whole day.

  • astroswanny astroswanny (@astroswanny) reported

    @telstra After a good couple of weeks since last time, once again your DNS Servers are very slow to respond. It seems you block ping commands to your DNS with the added convenience of blocking customer traffic to it as well. We shouldn't have to change to 8.8.8.8 to get out.

  • Kryten_42 Kryten42 (@Kryten_42) reported

    @nctriggs That wouldn't have been a problem with fiber, of course. Funny thing... An all Fiber network would actually have been cheaper! But Telstra wouldn't have made a profit on selling the copper, again! (Most of that copper network has been paid for at least 3 times now!) An LNP Scam.

  • astroswanny astroswanny (@astroswanny) reported

    @telstra We shouldn't have to wait 3 min every time a PC comes out of sleep mode for the Bigpond router to find the internet again. People have been complaining about this since 2019 and you still have recurring problems. Does 61.9.134.49 work or not? Attribute data YES OR NO?

  • YBartolovic Yvonne 💉🐣 POX, got 🐣 POX & shingles (@YBartolovic) reported

    Back to I guys but @Optus service didn’t work at all the lord about it so I ****** them off. Then had issues with interim telstra prepaid. Again you’re fuckwits. Vodafone don’t bother poor coverage. So I had no choice did it until satellite become cheaper then @SpaceXStarlink