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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 20, 9:33 AM GMT+10.
  • 59% Phone (59%)
  • 24% Internet (24%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 4% Wi-fi (4%)
  • 1% TV (1%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2155 , 2141 , 2041 and 2046 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney E-mail 19 hours ago
Sydney TV 3 days ago
Sydney Internet 3 days ago
Sydney Internet 6 days ago
Sydney E-mail 6 days ago
Sydney Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • LapTop006
    Julien Goodwin (@LapTop006) reported from Sydney, New South Wales

    @yaakov_h @Telstra I mean Telstra doesn't peer deeply, that's been an issue forever.

  • callejap
    Patricia (@callejap) reported from Sydney, New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • vacant3rdman
    Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, New South Wales

    @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra Your Netflix analogy is the issue I was raising there.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

  • paulkneipp
    Paul Kneipp (@paulkneipp) reported from Sydney, New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • Rickmindgone
    RickMindgone. (@Rickmindgone) reported from Sydney, New South Wales

    After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help

  • fictillius
    Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales

    @wheelyweb @Telstra They still need to have ID the person using the service.

  • Cal_O_Rynn
    Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

  • FionnaYvette
    Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

  • julietrell
    Julie Trell 🌈 (@julietrell) reported from Sydney, New South Wales

    Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

  • NickyWill100
    Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported from Sydney, New South Wales

    @bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.

  • NathalieS_29
    Nathalie Stewart (@NathalieS_29) reported from Sydney, New South Wales

    @estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    Another night stolen from me as I try to have @Telstra deal with a problem it created.

  • DianaDJ7
    Diana DJ (@DianaDJ7) reported from Sydney, New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • croydoncathy
    Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales

    @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

  • scibidoo
    Jamie (@scibidoo) reported from Sydney, New South Wales

    @phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!

  • ColinJPettitt
    𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, New South Wales

    @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • thmsenglsh
    Tom English (@thmsenglsh) reported

    @RossCadell SHY: "if you had paid $30,000 for a new server, would the outage have happened." "Telstra dude: it... Would not have occurred." bang. Home run

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.

  • jonwoodcroft
    John Woodcroft (@jonwoodcroft) reported

    @sarahinthesen8 RE TELSTRA INQUIRY Just to reiterate: The widespread nature of the outage across all of Eastern Australia due to a single equipment failure is cause for concern. It suggests a reconfiguration of infrastructure is required so outages are regionally confined.

  • TheRealShibLee
    JimmytheAustralian🇦🇺 (@TheRealShibLee) reported

    @GutsB35378 @indicmawntee Eat **** like you normally do telstra tech support.

  • SusanGPeak
    Susan Peak (@SusanGPeak) reported

    @Michelle71966 SORRY about 'dad' and tech issues. I feel the same (mind you, I'm probably younger than dad), but we weren't brought up with devices. Also, companies take shortcuts to save cash. Updates and safeguards are avoided. In Australia, telco Telstra has failed us. Put lives at risk.

  • hipstergeddon
    Hipstergeddon (@hipstergeddon) reported

    @Telstra When you say “issue” do you mean the Nation wide Telstra mobile outage ? - that issue ?

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum

  • AusTeslaOwners
    Australian Tesla Owners (@AusTeslaOwners) reported

    PSA from Teslascope on missing data due to the Telstra outage.

  • mintomusings
    Karen Smith (@mintomusings) reported

    I get no telco can guarantee no network outages, but they can guarantee replacing ageing equipment when it’s needed. @Telstra hasn’t explained WHY it decided not to replace a $30k piece of infrastructure, particularly when it’s responsible for maintaining the Triple 0 network.

  • DaKwozzie
    Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reported

    @Terri_1987a @Greens are toxic and Un-Australian! I spent Friday laughing at 2 Dad's SHY chairing the Senate Telstra outage hearing