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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Aug 20, 7:08 PM GMT+10.
  • 60% Internet (60%)
  • 20% Phone (20%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2155 , 2200 , 2015 , 2176 , 2031 and 2148 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 3 days ago
Sydney Internet 7 days ago
Sydney Wi-fi 10 days ago
Sydney Internet 13 days ago
Sydney E-mail 15 days ago
Sydney Total Blackout 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • jkalbrechtsen
    janet albrechtsen (@jkalbrechtsen) reported from Sydney, New South Wales

    Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically

  • MrLloydicus
    Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales

    @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

  • shanon_p
    Shan (@shanon_p) reported from Sydney, New South Wales

    @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    Another night stolen from me as I try to have @Telstra deal with a problem it created.

  • wombatdigital
    Josh (@wombatdigital) reported from Sydney, New South Wales

    @Benson20201 Senis no longer owned by Telstra not a Telstra issue

  • yankysuper
    Yanky Super (@yankysuper) reported from Sydney, New South Wales

    Why are all landlines down in Sydney @Telstra @Telstra_news

  • prleeds
    Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South Wales

    Good service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.

  • mnsbutt
    Nafees Butt (@mnsbutt) reported from Sydney, New South Wales

    @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

  • KatieMcRobert1
    Katie McRobert (@KatieMcRobert1) reported from Sydney, New South Wales

    @Telstra DM sent, will try to check replies when I can but with no internet or phone connection & no mobile service inside the house it can be a bit problematic …

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now

  • croydoncathy
    Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales

    @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    DAY FIVE trying to get some customer service from @Telstra!

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people

  • callejap
    Patricia (@callejap) reported from Sydney, New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BilsonhBilson
    Heather Bilson. (@BilsonhBilson) reported

    @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

  • maroniteMAGA
    BOB ACHMAR (@maroniteMAGA) reported

    @FreedmFightr1 Too many personal info,,, ffs Telstra origin and how many others got hacked,,, what says census won’t get hacked,, seriously wtf 🤬 I believe massive fine possible jail if not completed

  • birchipboy
    Noah Fence (@birchipboy) reported

    @CKMonty Telstra Ford….. never realised they had merged! Haha

  • itsatton
    Atton (@itsatton) reported

    **** Telstra man

  • maccaburbsvoice
    ❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported

    @howardw46 @Telstra You can’t just be stopping all the time at every pissant station. The service stops enough at key stations and mostly stops at nearly all.

  • BeefyGold6669
    BeefyGold6669 (@BeefyGold6669) reported

    @sanpellyenjoyer I swear that one in the teal shirt was Steve from Dell tech support. And the one next to him was Randy from Telstra

  • DanKelly966767
    Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported

    @KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.

  • euphoriacdbaby
    .𖥔 Si 🇿🇼 (@euphoriacdbaby) reported

    if you’re considering a mobile/internet service provider, stay away from @Telstra. their customer service is the worst i’ve experienced anywhere and the service itself is ****. Does anyone know how to get out of a plan without buying out? I’ve actually had enough.

  • havyatt
    David Havyatt (@havyatt) reported

    @DHughesy Hey mate. Learn some history. Howard also sold Telstra for about $100 billion, but the saving on interest paid is less than the dividend foregone….it was a net cost. The Future Fund was established as a special purpose vehicle to fund public service superannuation. 1/2

  • kennedylnicole
    Nicole Kennedy 🇦🇺 (@kennedylnicole) reported

    @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Thank you.