Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 3 outage signals in the last 24 hours around Sydney, including 3 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 11, 7:05 PM GMT+10.
- Phone (61%)
- Internet (24%)
- Total Blackout (8%)
- Wi-fi (4%)
- E-mail (3%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2041 , 2155 , 2046 and 2196 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 8 hours ago |
|
Sydney
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Phone | 14 hours ago |
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Sydney
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Internet | 15 hours ago |
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Sydney
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Phone | 1 day ago |
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Sydney
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Phone | 2 days ago |
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Sydney
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Internet | 2 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales@Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!
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Annie Martin AM (@MartinAnne139) reported from Sydney, New South Wales@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
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Tim Millgate (@timinthecity) reported from Sydney, New South WalesAnyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???
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Ivan Cunningham (@ivanjcunningham) reported from Sydney, New South Wales@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.
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Shan (@shanon_p) reported from Sydney, New South Wales@Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.
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Allan (@28061914mary) reported from Sydney, New South Wales@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
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Ben Cousins (@s3_gunzel) reported from Sydney, New South WalesIf you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesI overpaid one bill and @Telstra posted me a cheque. I’ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS
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Evan (@fictillius) reported from Sydney, New South Wales@missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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John Lutge (@JohnLutge) reported from Sydney, New South Wales@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales@sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!
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Chris Rauchle 克里斯 (@chrisrauchle) reported from Sydney, New South Wales@fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars
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Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South WalesLOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South Wales@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Richard (@sir_richard) reported@9NewsMelb @ollie_haig people blame telstra. If a customer wants a redundant secondary connection they simply ask and pay for it The real question is why VLine had nothing when a outages shuts everything. I hear Vline turned it off a few years ago. Save money no doubt. Its NOT a telco issue.
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$100,000 crab (@punishedmonet) reported@Butterlegs_ Ye that’s why I got it tbh, thinking if I ever do my regional trips I’ll cop a basic Telstra just in case and 5 years later well lol. That said I think they’ve expanded their network bc I was down in new norcia and a few other ruralish places and my cover never dropped so perhaps
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Mr.MojoRisn (@Totally4yeah) reported@MikeShe11208366 @PaulBongiorno The Libs helped privatise Telstra decades ago — true. But Albanese’s Labor government has been in power since 2022 and still contracts Telstra to run Triple Zero, the federal emergency call service. That’s why ACMA and the Triple Zero Custodian are investigating right now, and why Labor can fine them up to $30 million. This isn’t ancient history or “Libs blame-shifting.” It’s a 2026 software bug under Labor’s watch that wrecked 600+ Triple Zero calls, halted V/Line trains, triggered hundreds of welfare checks, and may have killed someone. Your “hypocritical” line is pure deflection. Stop excusing your government’s failure to enforce oversight on critical infrastructure. Classic Labor puppet cop-out.
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ImoutoImperium (@shionrespecter) reported@caracal_fandom A privatised Telstra didnt fail to build broadband, Sol Trujilio went to John Howard and asked if he could build the network in exchange for having a monopoly and Howard couldn't or wpuldn't approve it.
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Barbars (@Barbars80313595) reported@NoticerNews @craigkellyAFEE Telstra: Mumbai Telco network engineering graduate play ground…ffs..sack the CEO
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Rebel News Australia (@RebelNews_AU) reported🚨 Labor Government Says It’s Time for Telstra to ‘Face the Music’ for Not Putting Australians First Communications Minister Anika Wells said the Labor government will hold Telstra to account following a network outage that she said had made the last few days “really difficult for many Australians.” She said Telstra must demonstrate it is reliable and puts Australians first. Critics have argued the Labor government is also responsible for the disruptions to Australian's lives as a result of the network outage.
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Mr.MojoRisn (@Totally4yeah) reported@AlastairClimate @PaulBongiorno Telstra (not Tesla, genius) was privatised by Howard, but Albanese’s Labor government directly contracts Telstra as the Emergency Call Person for Triple Zero. That’s why ACMA and the new Triple Zero Custodian are investigating, and why Labor can slap them with up to $30 million in fines. This wasn’t some 1990s relic. A software defect triggered a nationwide meltdown on 8 July 2026: 600+ Triple Zero calls failed, V/Line trains halted, payments and services crashed, hundreds needed welfare checks, and police are investigating a death potentially linked to it. Telstra itself admitted a secondary Triple Zero fault the next day. Your desperate “privatised decades ago, not our problem” line is pure hack deflection. The federal government has statutory oversight, regulatory power, and contractual responsibility for critical emergency infrastructure right now under Labor. Stop peddling ABC-grade spin for a clapped-out regime that can’t even keep Triple Zero working. Crawl back to your echo chamber.
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JM (@johnmartin_au) reportedOne software defect took down mobile calls, regional trains, freight and EFTPOS for a day. 333 welfare checks over failed Triple Zero calls. Telstra will fix its process, the harder question is national: how much of our critical infrastructure hangs on single points of failure? JM #Telstra
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William Hawk (@WilliamOneHawk) reported@SkyNewsAust Ah…yes…another load of Sky News drivel - as even the half-wit Senator Kerrynne Liddle has now apologised for posting a falsehood on social media attributing a death of an individual in South Australia to the Telstra outage.
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Bill Anderson (@dinkumas) reported@PaulBongiorno Shocking Telstra outage ! As if we humans built anything that is not fallible! It’s about time people grew up and stop trying to blame something for everything that goes wrong. Christ on a bike ,we have turned into a country of weak pricks!