Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2142, 2010, 2144, 2042, 2146, 2213 and 2077.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
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| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Clint “Berto” Bertenshaw
(@ClintBertenshaw) reported
from
Sydney, State of New South Wales
@Telstra looks like the internet (cable) is down in Whalan, NSW. No outage shown on site. Have done basic level troubleshooting. Please check.
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🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra Being aware of bills is one thing; being aware that help is available in extenuating circumstances is another; but to automatically levy a late fee when an account is a day or two late is something akin to gouging 4/...
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Robina Chaffey
(@bonkerseh) reported
from
Sydney, State of New South Wales
@LesStonehouse Yep for months. I rang Telstra to complain. The robcall menace slowly fizzled out. Also I am on a no call register to ward off the crap.
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra have been having issues with internet speed at Glenhaven.m NSW 2156 for days now - could someone please let me know when this issue will be resolved - hard to run a business with your network service. Thanks
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Spree
(@Spreeman) reported
from
Sydney, State of New South Wales
@Happylittleveg @teeser @WildeGio @GeorgeBludger Foxtel now is there streaming service. I received it free on my telstra contract. Great to watch CNN. Oh and watch the first 7 seasons of Game of thrones free. So yes it is also a streaming service
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Will Deasy
(@willdeasy) reported
from
Sydney, State of New South Wales
@MJFY @fictillius @Telstra @andy_penn Yup. They have network monitoring too. I tried doing one of the network reports for Green square station. Would have needed a day off work to do all the testing asked of me. It affects every person at green square and CBD.
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🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧
(@p_terg) reported
from
Sydney, State of New South Wales
@SteveMolk @VodafoneAU @Telstra ****** @telstra slap you with a $15 late fee if the system doesn’t process your payment by the due date. Due on day-n, pay it on day>n+1 and whack. You get one waived late-fee per 12mo. Great Internet. Crap customer service.
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Tom Ragen
(@TomRagen) reported
from
Sydney, State of New South Wales
Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF
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🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧
(@p_terg) reported
from
Sydney, State of New South Wales
@Kathblue @Telstra We had a grey box too. Our current internet is 100mbps through the Foxtel infrastructure. They’re using that same infrastructure to supply the nbn(tm) and I have just agreed to go with @telstra bc they could provide nbn(tm) with same service as current cable internet #winning
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Robina Chaffey
(@bonkerseh) reported
from
Sydney, State of New South Wales
@randlight @c_tolkien I have been badgered by robocalls for at least weeks threatening that "your service will be cut off in 24 hrs if you do not contact this number" Bollocks. When I phoned Telstra to complain as I knew that it wasn't true ( in my area )... 1/2...
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Jen Armstrong
(@JenArmstrongNSW) reported
from
Sydney, State of New South Wales
Hey @Telstra it'd be awesome if you could send the tech promised a week ago to my kids after-school care pronto. Landline down and crap mobile reception means if there is an emergency they can't call for help. Grays Point Activity Centre #sendhelp #safety #CustomerService #FixIt
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🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra Doesn’t help, Ryan. What we need is an understanding Telco. 1-2 days overdue doesn’t warrant a $15 fee. If it is routinely overdue by a month or more then it is warranted. This is why people struggle with their utility bills- no leeway, no flexibility, no compassion 2/..
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Myanna Wedes
(@MyannaWedes) reported
from
Sydney, State of New South Wales
@Telstra We have done this and it says no issues. However, no internet here... just want to get an estimated idea on what is going on.
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@NickRossTech @NBN_Australia WATFJ.....can't even provide a basic service now want extra for basic........still waiting for my fix....paying Telstra/NBN for 100 getting @ best 23.........they are "investigating"........🤔😁🤣🤣🤣
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Clint “Berto” Bertenshaw
(@ClintBertenshaw) reported
from
Sydney, State of New South Wales
@Telstra Service is still down. The outages website reflects this now.
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Michael Volikas
(@mik_volikas) reported
from
Sydney, State of New South Wales
@SContominas @aus99a @Telstra They're all shit, just to varying degrees of shitiness.
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Paul Maric
(@PaulMaric) reported
from
Sydney, State of New South Wales
@thecattery @trevorlong @Telstra Nup. Which is the worst part!
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Hi @Telstra 4G in the Sydney CBD is broken again.
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🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra @Kathblue Don’t ring them Kath. Use the chat. You’ll then have a record. Never. Use. The. Phone! #dealingwithtelcos101
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@knarfnamduh @deemadigan @Telstra And no service as well.....waited 47 days to connect to existing working installation, just moved recently waiting 14days, so far. Been paying for 100, getting 43 @ best, appears it's fttc @ best......good luck.....just love Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Master-Synaps
(@Master_Synaps) reported
@Telstra Hi, I've been trying for days to contact you via phone and your website with no luck. Last week, because you changed my plan and increased my bill without consultation + other poor service, like this, I cancelled my account. a week later my landline is still operational
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Pamela Valemont
(@poet47) reported
Telstra is not only NOT providing an email service under BigPond, they are charging me and thousands of others like me for a non-existent service. They have been doing this since at least as far back as August 2020.
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Esther Clerehan 😷
(@clerehan) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you
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Brad Horsten
(@BradHorsten) reported
@Telstra is there any chance of talking to a real person to solve a problem. Your customer service is beyond a joke now.
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Baron Von Cramm
(@Cloudsurfermike) reported
Is Telstra deliberately slowing down internet services so we more readily accept 5G when I complained about speeds they told me the 5G will fix that but no one in our area wants a 5G tower near their home .
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Darren Woolley
(@darrenp3) reported
from
Sydney, State of New South Wales
The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset
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TheNewOrder
(@TheNewOrder42) reported
@NBN_Australia I have already logged a fault with Telstra and it is underway. Has been for 24 hours now. Seems like some NBN service people servicing the pod across from us have wiped us out. Telstra reference is available
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Geoffrey Badger
(@greenbadger49) reported
@Telstra There is still a problem with the charges in advance for our new mobile plans, the credits do not make sense as we were billed $204, instead of the “new” monthly amount of $200. Why did our charges increase with no apparent improvement in service provided?
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Snruub
(@snruub) reported
@Telstra age old question here: why do existing customers pay more than new customers for the same product? Just had a terrible call with your Foxtel team on my pricing. Long story short was told if I don’t like the price I should terminate the service.
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hater of sillyness🏳️🌈
(@billus) reported
@Telstra why do you have such atrocious customer service? I closed my accout after porting my number to @Optus 4 weeks ago and payed my final bill in full, but you still have sent me a bill for this month. FFS get your act together. It seems almost impossible to