Telstra Outage in Sydney, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Telstra problems in the last 24 hours in Sydney, State of New South Wales

Telstra Outage Chart in Sydney, State of New South Wales

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Most Reported Problems:

Internet
(45.43%)
Phone
(38.14%)
Wi-fi
(6.43%)
E-mail
(5.14%)
Total Blackout
(3.43%)
TV
(1.43%)

Telstra Outage Map Near Sydney, State of New South Wales

The most recent outage reports and issues originated from Sydney, Parramatta, Illewong, Hornsby, Pymble and Turramurra.

Sydney Phone
Sydney E-mail
Sydney Internet
Sydney E-mail
Sydney Phone
Sydney Internet

Telstra in Sydney, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:
  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @jendudley @Telstra I am a mega geek too. I generally notice bad network performance. I really hate buffering in particular. My wife complained about the NBN being slow the other day, then realised she wasn't on Wi-Fi and it was actually the Telstra 4G service having issues.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @jendudley @Telstra I am getting a solid 48Mbps down on my 50/20 service. I don't generally miss the 104Mbps I got on Telstra cable except when kids are streaming and I want to as well. If I get even 80Mbps down out of a 100/40 service, I doubt I will miss the 20Mbps - and will enjoy the upstream.

  • NickArkoudis Nick Arkoudis (@NickArkoudis) reported from Sydney, State of New South Wales

    @Telstra Premium price, budget service lately guys

  • foadfadaghi Foad Fadaghi (@foadfadaghi) reported from Sydney, State of New South Wales

    4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte

  • LetSleepingDogz Mac on tour 💦 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    Hopefully this @Telstra outage will be fixed faster than the last one which ran for 7.5 days.

  • LetSleepingDogz Mac on tour 💦 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    Here we go again, yet another WAN outage not two weeks after the last one. Thanks @Telstra

  • Ms_Callie_B Callie 🐝 🌻 (@Ms_Callie_B) reported from Sydney, State of New South Wales

    @JasonMorrisonAU @NBN_Australia Pathetic. Absolutely pathetic. We are going backwards at a rate of knots. And @NBN_Australia & @Telstra do not care the punishment they are doling out to individuals & businesses due to their incompetence & inability to provide a reliable service.

  • fridley James Fridley (@fridley) reported from Sydney, State of New South Wales

    Bwhahaha... #Telstra support chat is hilarious. Asked me all my id information including drivers licence, then said "thanks... Just a moment". 14min of moments later with still no response to multiple "hellos" from me, it just kicked me. Feeling very supported ATM.... LOL

  • DeborahKent10 Deborah Kent (@DeborahKent10) reported from Sydney, State of New South Wales

    @JBSFinancialJB @NBN_Australia @Telstra sure was looked like I had a mailware problem 🙄

  • DeborahKent10 Deborah Kent (@DeborahKent10) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra Gr8 work shut down my WiFi with scare mess on my screen 2 force me 2 switch to NBN #shockingtactics no internet 😡

  • ah22ch 𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷 (@ah22ch) reported from Sydney, State of New South Wales

    Seriously @Telstra the eSim has been out for months now and I’ve been on the phone with y’all for 40 mins now going in circles trying to ACTIVATE my eSim that they couldn’t do in the store :/ get your shit together! #ridiculous

  • KRDev_ KR Dev 🇦🇺🇳🇿 (@KRDev_) reported from Sydney, State of New South Wales

    @Telstra yeah maybe that you have misled and scammed me over 3 times this year. Just today I have now wasted over $200 on a service that should’ve costed $2 and you still have not got this fixed. I have already started the TIO complaint

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    Up for 5min down for 20min... over and over all day and all night... @Telstra worst ISP in the southern hemisphere!

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    Up 5 minutes... down 20 minutes... all day every day... @telstra the releasing internet connections in small doses... 3rd world country Australia

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    And again @Telstra internet is down... im going to call that shot out everytime now. Get your goddamn shit together! #Telstra #telstraistheworst

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    @Telstra If you could just fix your internet coverage in central sydney instead of selling gimmicks... that would be so much more helpful. Again... no internet... queens park... on and off for weeks.

  • Jock500 Keith Stewart (@Jock500) reported from Sydney, State of New South Wales

    @telstra your outage page showing an outage of the NBN in postcode 2087. Cant get any info on how long it’s expected to be down. Have tried all your websites etc. do you have any idea

  • fridley James Fridley (@fridley) reported from Sydney, State of New South Wales

    Ah #Telstra... What an absolutely "amazing" place. Backup 4g wasn't working consistently, apparently 5g network speeds "can't be guaranteed" so after buying the Nighthawk M2 (4g), told it would work with the sim card from the backup ******, of course I find out it does not 😡😠🤬

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    Hey @Telstra get your ******* shit together! One would think im living on the south pole and not in central Sydney with the crappy internet you provide!!!

  • LetSleepingDogz Mac on tour 💦 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    Day 7 of @Telstra WAN outage. You’d think I’d have gotten a little more zen by now but no I’m furious that it fakes this long to restore service. 1st world issues.

  • LetSleepingDogz Mac on tour 💦 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    I just received a txt from @Telstra offering me a $10:50 credit for the inconvenience of a 6 day outage. What are your thoughts is it

  • bigmig81 ⚫️⚪️🔵Michael ⚫️⚪️🔵 (@bigmig81) reported from Sydney, State of New South Wales

    Nice work @Telstra ... issues with internet, " system glitch" inability to have an NBN connection processed and no real time frame for having it rectified...at least you offered the disconnection team 😂

  • LetSleepingDogz Mac on tour 💦 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    Now well into the 5th day without Internet access at home. @Telstra doubling down on promises of a fix by tomorrow morning. Heard that 2 days ago. All contact from my end and it’s called a service. 🤪

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Originaltibbedy @marckean @NickRossTech @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB It is my understanding that backward compatibility is limited to a version or two. One of the big delays in Telstra going to DOCSIS3 was apparently because they had old kit (theirs and customers) still on the network.

  • fictillius Quiet, Evan (@fictillius) reported from Sydney, State of New South Wales

    @zerogeewhiz @WarWraith Telstra had become completely unusable along the T8 line for me, especially the airport tunnel. Full signal and no data daily. Now on Voda I can stream Netflix and Apple TV+ all the way with no issues.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...

  • Spreeman Spree (@Spreeman) reported from Sydney, State of New South Wales

    Hey @Telstra are you guys competing with Centerlink. Trying to get this stupid debarcle fixed. Got fobbed off earlier. It is simple. Give me a proof of purchase! Just one my email. With my name, pruduct etc. Nothing more!

  • scrumblebum1 Mark (@scrumblebum1) reported from Sydney, State of New South Wales

    @Telstra Maybe @telstra should find a way to deliver a product that we pay premium price for. Always happy to take our money but never to keen to deliver a good product.!!!!

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    I don’t know how many calls I’ve made to cancel my @Telstra bigpond cable over the last three months but they’ve now signed me up to a new cable plan. 😂🤣

  • gb_satishkumar Satish Kumar (@gb_satishkumar) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814

  • AKorSyd Angelo Korsanos (@AKorSyd) reported from Sydney, State of New South Wales

    @Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.

  • scrumblebum1 Mark (@scrumblebum1) reported from Sydney, State of New South Wales

    And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD

  • PeterWombat PeterWombat (@PeterWombat) reported from Sydney, State of New South Wales

    Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...

  • laurenjcapelin Lauren Capelin ⚡️ (@laurenjcapelin) reported from Sydney, State of New South Wales

    @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

  • mak35h MAK35H (@mak35h) reported from Sydney, State of New South Wales

    @Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    @Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support

  • oceanswims oceanswims (@oceanswims) reported from Sydney, State of New South Wales

    Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    ...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...

  • Colgo Paul Colgan (@Colgo) reported from Sydney, State of New South Wales

    This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice

  • LisaStoj Lisa Stojanovski (@LisaStoj) reported from Sydney, State of New South Wales

    @Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    @Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.

  • claudiajayne_ Claudia Jayne (@claudiajayne_) reported from Sydney, State of New South Wales

    Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach

  • MopOfVirtue The Mop of Virtue (@MopOfVirtue) reported from Sydney, State of New South Wales

    @Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • liquidtype_jinn 백곰아리 / 흰곰고래 (@liquidtype_jinn) reported

    @Telstra My area internet still have problem. outage page siad do not detect problems. So I try to connect that site, but internet is very slow and that page still roading. I check the internet speed, and result is 16.1 kb/s.

  • graetzy Dan Graetz (@graetzy) reported

    @RealMarkLatham Asking AGL about a sensible transition to renewables is like asking @Telstra how make the NBN. “You should buy our rusted EOL copper network!! It’ll only cost $11 billion and it used to be yours anyway!!!”

  • demifitz Demi. (@demifitz) reported

    @Telstra actually sick of your responses in regards to my mobile dropping out/not being able to make or receive calls/texts. Over 25 days of this and your best response is “techs are working on the issue and you’ll be credited.” 1/2

  • OverTheHill4 WorstGovEver..george (@OverTheHill4) reported

    Telstra wireless NBN 8 hr outage yesterday bad day for business

  • TrickeryYT Trickery (@TrickeryYT) reported

    Was planning on starting the stream up soon but my internet keeps cutting out every few minutes so ima hold off and see if Telstra want to chill ******** out so I can stream for a few hours

  • emadd85 Erin Madden (@emadd85) reported

    @ImJordo1 @Telstra It is the same for us as well. We have lost internet and the back up mobile network as well since the storms in Brisbane but the Telstra site says there is no outages in our area.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @jendudley @Telstra I am a mega geek too. I generally notice bad network performance. I really hate buffering in particular. My wife complained about the NBN being slow the other day, then realised she wasn't on Wi-Fi and it was actually the Telstra 4G service having issues.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @jendudley @Telstra I am getting a solid 48Mbps down on my 50/20 service. I don't generally miss the 104Mbps I got on Telstra cable except when kids are streaming and I want to as well. If I get even 80Mbps down out of a 100/40 service, I doubt I will miss the 20Mbps - and will enjoy the upstream.

  • JezzaK Jeremy King (@JezzaK) reported

    @Telstra I believe I have another appointment with nbn to come out and connect me. Problem is it seems your in the hands of the contractors. I’ve been very hesitant to get the nbn since I’ve only ever heard bad things. Mobile whilst not as good at least is easy. I buy and I’m connected.

  • Bash0202 Bachir El Ali (@Bash0202) reported

    Actually they told me i can disconnect the line with #telstra that's make me shocked i been telstra customer from long time. Thanks telstra for your support. Shame on you😡