Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2127, 2088, 2138, 2010, 2165, 2560 and 2155.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 11/20/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • ben_hr Ben Harris-Roxas (@ben_hr) reported from Sydney, State of New South Wales

    @cheryl_kernot @weezmgk Too bad you supported the privatisation of Telstra or we’d have some assets to sell off

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra They didn't admit there was a problem.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra why is is so hard! Your customer service is terrible!

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra It’s almost as if you want to make it harder to report it so you have fewer issues to track and resolve. #darkPatterns

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The problem is we miss a contact and one of our paediatric patients has a problem.

  • Heathfidelity Heath Bradby (@Heathfidelity) reported from Sydney, State of New South Wales

    I can’t use my Optus sport app on my iPad cause my Telstra broadband is not working. Oh the irony!

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @telstra your network has 0 data in Broadway shopping center even with no people here and on 5G. What’s going on

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra spending hours on the phone going round in circles with an issue!

  • DavidBihari3 DaBi (@DavidBihari3) reported from Sydney, State of New South Wales

    @Telstra Terrible service! As a shareholder I despise you

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @btckr @SammieMacM @RoyanWg How many hours have you got.....I think we're 27th down the list, got almost 12months credit at one stage.....now over it not worth the effort fighting Telstra and NBN.

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra having an absolute nightmare trying to resolve a problem again!

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra so people really have hours and hours and days and days to spend trying to resolve an issue??

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Thanks Renee, nothing’s changed since yesterday. Same issue, download speeds vary from 27mps to 0.1mps depending on which server it attaches to and it seems to switch constantly. Pretty poor service overall.

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @Telstra can't get a person to help me

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

  • smokingwheels Smoking Wheels (@smokingwheels) reported

    @Telstra your my telstra login timed out an I was cut off support chat. It was about a very minor issue. Phone works well.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra

  • AlexTho91319114 Alex Thomas (@AlexTho91319114) reported

    @Telstra Hi Glenn @Telstra yes. The problem is on my iPhone and laptop. I have tried various applications - outlook, iPhone email app; webmail etc Please help! It is having significant impact on my small business that depend on the email for stakeholder interaction and authentication

  • lizdoherty69 💜⚓️Liz Doherty⚓️💜 (@lizdoherty69) reported

    @freocookster @Telstra @australiapost Aust post EVERYTIME! I’ve been with Telstra since 1987 and any issue I’ve had with them has been resolved quickly and usually with a credit on my bill. Aust post do my head in!

  • crispy4875 Chris 🏳️‍🌈🏳️‍⚧️ (@crispy4875) reported

    @FOXFOOTBALL And before anyone says photo ID is a bad idea and invasion of privacy I say it’s already been invaded. You provide photo ID to get a parcel, for banks, for passports, licences, at Telstra or Optus for a new phone. Heck your phone can be tracked!

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @ejfuente @Telstra Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • ejfuente Mr. E.J. Fuentealba (@ejfuente) reported

    @Telstra yes we do, but it's frustratingly slow! ... so 4 days to fix "the problem"... luckily our lives don't rely on the NBN working, just yet!