1. Home
  2. Companies
  3. Telstra
  4. Sydney
Telstra

Telstra outages and service status in Sydney, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 29, 7:35 PM GMT+10.
  • 68% Internet (68%)
  • 23% Phone (23%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2144 , 2066 , 2043 , 2154 , 2076 , 2145 and 2164 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 8 hours ago
Sydney Internet 2 days ago
Sydney Internet 3 days ago
Sydney Internet 6 days ago
Sydney E-mail 9 days ago
Sydney Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • robin_afd
    Robin Leonard (@robin_afd) reported from Sydney, New South Wales

    Woah Telstra outage

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

  • simply_mel01
    Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, New South Wales

    @ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Sydney, New South Wales

    @Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra Your Netflix analogy is the issue I was raising there.

  • wombatdigital
    Josh (@wombatdigital) reported from Sydney, New South Wales

    @Benson20201 Senis no longer owned by Telstra not a Telstra issue

  • _MaxPhillips
    Max Phillips (@_MaxPhillips) reported from Sydney, New South Wales

    So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

  • midii
    Ken Moore (@midii) reported from Sydney, New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • open5book
    Chloe Mason (@open5book) reported from Sydney, New South Wales

    @vivchook @mmechomski Suggest Tweet them, it works a treat with Telstra

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.

  • daveray99
    Dave Ray (@daveray99) reported from Sydney, New South Wales

    Am I the only person thinking @Telstra's "5G" mobile network is utter trash? For the last week it's been abysmal. And yes: I've cleared the cache and restarted my device.

  • callejap
    Patricia (@callejap) reported from Sydney, New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • LapTop006
    Julien Goodwin (@LapTop006) reported from Sydney, New South Wales

    @yaakov_h @Telstra I mean Telstra doesn't peer deeply, that's been an issue forever.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • fictillius
    Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales

    @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

  • open5book
    Chloe Mason (@open5book) reported from Sydney, New South Wales

    @Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra So not gonna address the claims about what techniques sales representatives and ads use to mislead customers into thinking they’re getting a premium service. When I pay $2500 a year for home internet and mobile I have a certain level of expectation and rightfully so

  • therandomswill
    Steve Williams (@therandomswill) reported

    @Telstra Thanks Febey. Sadly still not working. It’s a simple fix, not sure why it hasn’t been done after five days.

  • BigStrawDog
    Pat Fenis (@BigStrawDog) reported

    @kai_h @algorithmsayshi Tried this, it has us located in Sydney for some reason. While the modem was updating the DNS it restarted and my phone connected back to our old Telstra net which had us accurately located in Victoria. Def AGL/eero issue from troubleshooting

  • DoctorVadarWho
    Doctor Vadar Who (@DoctorVadarWho) reported

    @Telstra when are you going to support RCS for iPhone in Australia because I would like to have it so green bubbles don't mess up group messages @Apple

  • Aquis_GN
    Aquis_GN 📱🤖 smartphone/android vtuber (@Aquis_GN) reported

    @thesamuelnam Where was it imported from? Try using Vodafone or telstra it might help

  • gwynne007
    /. Gwynne (@gwynne007) reported

    @Trev__Says @susan_taylor07 @cjoye None of them would have been profit making assets. Telstra would have been a big slow behemoth that got pants’d by Optus and Vodafone. Our gas wouldn’t have been developed - it took 15 years from sale to production. And we would have been paying huge amounts of interest.

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra You guys providing inadequate service is not something I should be trouble shooting it’s something you guys should be doing

  • RedFiveynwa
    RedFive (@RedFiveynwa) reported

    @aussiExau @AFL @Telstra Who ******** are you even talking to

  • MSVLKnight
    Michael (@MSVLKnight) reported

    @belinduhpyne @AshPolitik @kazza264 When I worked at Telstra they told us that 40 percent of small businesses didn't survive their first year, After dealing with their billing issues for a decade I wondered how it wasn't 80 precent. No other job requires zero qualifications and has no rules of how to operate.

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra Mobile service , reception lately has been slow on both personal and work phone