Telstra Outage Report in Sydney, New South Wales
Why is my Telstra service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2000 , 2144 , 2040 , 2141 , 2037 , 2100 , 2155 and 2195 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (35%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Wi-fi | 6 hours ago |
|
Sydney
|
3 days ago | |
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Sydney
|
3 days ago | |
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Sydney
|
Internet | 4 days ago |
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Sydney
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Phone | 4 days ago |
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Sydney
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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George Dimaris (@GeorgeDimaris) reported from Sydney, New South Wales@Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.
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Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, New South Wales@Telstra And now your helpful team has totally cut off my service so I have no way to call back or get this resolved. Absolutely useless @andy_penn
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Kate Durnell (@katedurnell) reported from Sydney, New South Wales@Telstra Hey team, there is no option to pre order iPhone 13 pro max. Can you help?
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Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, New South Wales@telstra totally useless. Can’t transfer my esim to another phone because it’s stuck provisioning. Now stuck with no service
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Paul Skip (@PSkip38) reported from Sydney, New South Wales@Telstra Hey Telstra network gurus, why am I constantly getting Scam SMS's wanting me to go to some Scam web site from phoney telephone numbers about phoney parcels. Can't your network identify & protect against such simple phoney SMSs? If not then your technology is crapp.
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rodrigo (@rodrigo03780465) reported from Sydney, New South Wales@Telstra hi, i have been experienced some problems with internet in the place that i live, there is something wrong in this area? or is just me? bondi junction ebley st
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George Dimaris (@GeorgeDimaris) reported from Sydney, New South Wales@Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.
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Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South Wales2 fricken hours talking to @Telstra support to get my prepaid service activated.. and now I need to wait 24 to 48 hours. This is infuriating. Everything I do with this company is laborious and difficult. Not sure I can stick with them.
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Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South Wales@Talej @Telstra Year in and year out I have issues with tele companies...
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Dave The Happy Singer (@HappySinger) reported from Sydney, New South Wales@Telstra It's a personal account. No, I haven't been able to change my name, despite submitting all the requested documents and repeated sessions with pretty rude and unhelpful support team members. See the screenshot. And I know for a fact I'm not alone: see upthread.
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George Dimaris (@GeorgeDimaris) reported from Sydney, New South Wales@Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.
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Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, New South Wales@Telstra @desultorymuser It’s still down. And now I’m stuck with 0 service
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Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, New South Wales@PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.
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Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, New South Wales@JonoH @Telstra @andy_penn Complete Incompetence. No service here now for hours. Just want you need when working from home. All they can say is wait 24 hours.
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Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, New South Wales@TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.
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George Dimaris (@GeorgeDimaris) reported from Sydney, New South Wales@Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!
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Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, New South Wales@Telstra A case manager takes 3-5 days. It’s a fundamentally broken system that needs to be fixed for a customer experience. And given the same thing happened a year ago it’s clear nothing has changed
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George Dimaris (@GeorgeDimaris) reported from Sydney, New South Wales@Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.
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Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, New South Wales@PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.
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JAC.SZN.CMNG (@lockdownszn) reported from Sydney, New South Wales@deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Monica Attard (@AttardMon) reported@TraceySpicer @Tasdevilsrgr8 @Telstra Not at all surprised Tracey. How telstra remains in business is of never ending surprise though.
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GAY MONKEY (@gay__monkey) reported@Telstra my WiFi is not working now im using your mobile data service, please may you upgrade coverage in the Ascot Queensland area?
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Darren Brown (@djbrown50) reported@TraceySpicer @Telstra No Tracey, Telstras practice is to use an overseas call centre, the call takers have limited english skills. When you move from QLD to NSW and ask them to cancel the NBN until you move back in, and they cut off 2 mobiles and 2 tablets leaving a $12,000 debt as they were on a plan
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Tracey Spicer AM GAICD (@TraceySpicer) reportedHuge thanks to the @Twitter brains trust for helping me sort out the phone issue with Dad. Also, thanks to @telstra for getting the line open again. However, the fact remains that elderly people are still having their phone services tampered with if they miss one bill. 😢
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Darren Brown (@djbrown50) reported@Telstra The resolution was I had to pay, it took 5 years to do this, the phone numbers were not available to transfer, so we had to get new ones as well. No idea of reference no, but the phone numbers were 0424140235 and 0418 763992. It was a New Beith address in 2015
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Laurel Papworth (@SilkCharm) reported@TraceySpicer @Telstra @NBN_Australia Telstras response will be to send you a link that then grabs all your followers, then tell you prob is registered, defer to customer service and ... hey we are in your bases and we grabs all your dataz! Learned the hard way :P
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sarah bourke ☕️⚔️🖤🎼💉 (@blixagerl) reported@TraceySpicer @Telstra @NBN_Australia Appalling. I know several people isolating due to co workers being told to shhhh and come to work with COVID. Poor pandemic practice in a vulnerable persons home is unconscionable
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ddrathnayake (@ddrathnayake3) reported@Telstra with belong. Don’t have the app. But how would they expect anyone to email when internet is down rather than calling?
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reflex (@reflexcuz) reported@Telstra wtf did you just call me lol
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NiKiZe😷 (@nikize0) reported@TamGarTrinKi @Telstra @NetflixANZ If someone tells you IPv6 is causing issues, tell them to fix their service, and never disable IPv6.