Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (39%)
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Phone (38%)
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E-mail (12%)
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Wi-fi (6%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
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| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
2 fricken hours talking to @Telstra support to get my prepaid service activated.. and now I need to wait 24 to 48 hours. This is infuriating. Everything I do with this company is laborious and difficult. Not sure I can stick with them.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@JonoH @Telstra @andy_penn Complete Incompetence. No service here now for hours. Just want you need when working from home. All they can say is wait 24 hours.
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@Telstra And now your helpful team has totally cut off my service so I have no way to call back or get this resolved. Absolutely useless @andy_penn
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@telstra what is happening with the internet in Surry Hills?, mine has been down for hours now
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@Telstra A case manager takes 3-5 days. It’s a fundamentally broken system that needs to be fixed for a customer experience. And given the same thing happened a year ago it’s clear nothing has changed
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
@Talej @Telstra Year in and year out I have issues with tele companies...
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@Telstra @desultorymuser It’s still down. And now I’m stuck with 0 service
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JAC.SZN.CMNG
(@lockdownszn) reported
from
Sydney, State of New South Wales
@deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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HoJu
(@BaBaBarr) reported
@Telstra are there outages in Melbourne? I'm at the airport and everything is struggling and taking ages, if at all to load. Wifi off and restarted and still having issues.
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saurabh
(@sauravld) reported
@Telstra @andy_penn and @Telstra I have just visited telstra Eastland store and met with Ian ( d991457) but as you know it was complete waste of my time. He could not fix it and has raised another case. What a piece of crap is this TelstraOne and it’s service
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sangue blu
(@maio_peter) reported
@Telstra I have been getting no service and dropping calls for the last couple weeks. I'm a business customer and it's costing me business. What's happening and how do we fix it? We pay a fortune purely based on coverage!
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Owen Tillman
(@Zuffle4) reported
@Magpie1954nBird Belong or Woolworths, they both use the Telstra network, $15/month is min plan.
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Sparkles3
(@jewelsparkle3) reported
@PaulFletcherMP Respectfully you need to secure our communications network. #Telstra is huge failure bring back call centres to Australia and scrap NBN.
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Narnia (with a P) 🚜
(@LikeNarnia) reported
WAIT WHAT! @Telstra is changing my prepaid plan to 'IMPROVE' it, by cutting off 5G access! How does cutting off 5G access improve my plan @telstra and why did you hide that bit if info down the bottom
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Ben Hoad
(@benhoad) reported
@chendo @Telstra Was already with Telstra and relocated from CQ. Initially I was hoping to utilise the 4G backup for the short while until the proper connection (which failed miserably) So now I’m weighing up moving ISPs as their support regarding upgrading is just repeating “computer says no”.
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Me
(@AnthropicEthic) reported
@Optus Your automated phone system is incomprehensible. Your staff rude, unhelpful and disinterested. I don’t know if my sim is activated or how to use the charge I paid for and I now do not want to use the sim or deal with your company anymore. I want a refund so I can go to Telstra
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Ben
(@czaxx) reported
from
Melbourne, State of Victoria
Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.
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Sparkles3
(@jewelsparkle3) reported
@PaulFletcherMP Telstra once offered great solid career opportunities for school leavers as linesman. Phones worked well and problems solved by technician calling at your home. Good luck now!