Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2141, 2138, 2144, 2137, 2111, 2190 and 2148.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 09/10/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @Telstra I refuse to call your tech teams. They’re useless! Just like the service. This isn’t the first time. Sick of being told there is nothing wrong. Still no service inside buildings

  • skylxrksays SKYLXRK.DNG (@skylxrksays) reported from Sydney, State of New South Wales

    Do I want to pay out $800 on my phone repayments early so I can stop struggling with the V*daf*ne network and switch back to Telstra for actual reception when and where I need it 🤨

  • DameDivaDan Danielle Lonnon (@DameDivaDan) reported from Sydney, State of New South Wales

    @NBN_Australia Amy, thank you. But the problem is, it's Friday Peak, & @telstra can only provide a service from your NBN infrastructure. Yes all Telcos in Australia are terrible because what you have given them is terrible. This is the NBNs fault. Antiquated infrastructure from you.

  • bansaldeepak01 deepak bansal (@bansaldeepak01) reported from Sydney, State of New South Wales

    @Telstra Network s very bad in Sydney cbd. I am getting 3g most of the times and no internet connection at all. This s d worst service.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @Telstra how incompetent can your staff be both in store and thru the message service in the app. Honestly this is why I absolutely hate dealing with them cause they don't read messages clearly and just rather give captured responses then provide actual answers!

  • DavidTSimpson David Simpson (@DavidTSimpson) reported from Sydney, State of New South Wales

    @Telstra your system and people are so frustrating. I’ve been trying to get a replacement on a faulty product for months and everyone I contact goes “It’s not my problem, try here” resulting in me going back and forth.

  • pat_norman Pat Norman (@pat_norman) reported from Sydney, State of New South Wales

    @simonjourno Telstra, iPhone 12 Pro. Whatever their most expensive plan is but with some discount they were offering when the phone launches. Tbh it’s not worth the cost - 4G is still good. But doing a zoom meeting on the run with zero problems streaming and crystal clarity...pretty amazing

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @Telstra you’re an absolute disgrace of a company. 165- 183 Regent St Redfern has had no signal on network for over 7 days. AGAIN we don’t want automated scripted responses. We want a reliable service so we can conduct our business. I’m having to stand in the street to get

  • DavidTSimpson David Simpson (@DavidTSimpson) reported from Sydney, State of New South Wales

    @Telstra The Telstra Plus employee emailed me and basically said “not my problem” and that I’d have to go into the store. See my problem?

  • BradleyWDeacon Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

  • expenman Scout (@expenman) reported from Sydney, State of New South Wales

    @ianbfarquhar I wasn’t part of the negotiations of course but heard that Telstra engineers found it hard to accept a rival source of expertise, took a ‘you’ll take what we give you’ attitude. I knew then that they’d have trouble with retail customer service, became an ABT person.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Kathblue We signed up for Binge (there was a movie we wanted to watch for that is was only there) but only for the free period. We already have Netflix & Disney+ & with the new phones & car we can’t justify another streaming service. Telstra Box Office has plenty of moves to rent from $4

  • CeagleChris Chris (@CeagleChris) reported from Sydney, State of New South Wales

    @murpharoo Must be a lot of saints out there who have never adversely commented on anyone else. Give Telstra a call and try and get something fixed, you will be saying worse than silly cow

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @chileaus @EFTM It’s actually good value for the Telstra network plus the unlimited data banking. I noticed they stop selling the $10 per month 1G plan. My parents are still on it but looks like you can buy it as a new customer.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • shanon_p Shan (@shanon_p) reported from Sydney, State of New South Wales

    Had a credit promised on my @Telstra account as a resolution to a complaint. So naturally, I now need to make another complaint to get that credit applied. #justtelstrathingz

  • ThLittleGeneral Michelle MacGregor 🐀 (@ThLittleGeneral) reported from Sydney, State of New South Wales

    Just for fun .... the “planned” outage doesn’t 4 last hours it lasts 4 days. So a town of roughly 200 people have no access to basic amenities as no access to online banking, Eftpos or getting cash out of the ATM. Pay for petrol drive 100ks to work? @Telstra #employmentkiller

  • DavidTSimpson David Simpson (@DavidTSimpson) reported from Sydney, State of New South Wales

    @Telstra I went into the store 2 weeks ago with the devices, the team there said they couldn’t help and put in a complaint for me and said someone would call me back. No call since then. I finally called a few days ago and was told a Telstra Plus representative would contact me.

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Foxtel No u r wrong.Kayo is far better and no ads. Besides if u use telstra foxtel when there is an issue foxtel says ring telstra, telstra says ring foxtel. Then when u cancel foxtel wonders why u are leaving Derh...

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaGoulevitch Lisa Goulevitch (@LisaGoulevitch) reported

    Hey @theprojecttv PSA After nearly an 1hr on the phone working out where my free Apple Play with Telstra went - from 2/7 they are removing the free service but have jumped the🔫 with no notice cancelling from 2/6. They save $$$ not paying fees to Apple + gaining $$ from customers

  • OhAeroHD OhAero (@OhAeroHD) reported

    @Briggs Players now have to be taken around the world, twice, given a knighting by the queen, pay off their mortgage, get through to Telstra support and an entire pre season before they get called holding the ball.

  • jamesnpotter James Potter (@jamesnpotter) reported

    @animestepmom What I imagine @Telstra IT support look like

  • _noodles78 Noodles Rodrigues 🇭🇲 (@_noodles78) reported

    Dear @Telstra Your customer service is the worst. Dealing with online chats & emails is not helpful.When I finally get to speak with someone they said the Twitter account isn't really Telstra.Everyone I deal with has a different story. No contact for complaint to managment.

  • anneticipations rosssssss (@anneticipations) reported

    @NBN_Australia what does it mean when downstream upstream lights are blue instead of green, power and online lights are green and all 4 flashing? @Telstra modem is on backup 4G. Is the issue with NBN, Telstra or both? Working from home and needing urgent help.

  • susanshiwashere SS (@susanshiwashere) reported

    @Telstra I spoke with 5 different 'chat' reps and went into the store twice. All 7 people told me something different. complaint lodged (12803589) and have heard nothing back. disappointed on a preimum price point the service is so poor.

  • AllyBurt Ally Burt (@AllyBurt) reported

    @SuperNetball Will @Telstra have their streaming issues fixed for the start of this game?

  • captincool Cloe (@captincool) reported

    The @Telstra support centre is in America?! KMN - American help centres are the WORST

  • AenesidemusOZ ÆnesidemusOZ (Anti-Fascist Sewer Rat 😈🐀) (@AenesidemusOZ) reported

    @bullnala @Telstra Interesting TPG have said that there is a line issue in that area ... but Telecom don’t know about it? 🤨

  • Thefinnigans Finnigans 💉天有道地有道人无道 (@Thefinnigans) reported

    @AndrewCatsaras @Telstra Ari. I had very good response from @TPG_Telecom when I reported problem with my NBN/Internet Access few weeks back. They organised a technician to come and check out everything