Telstra Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
DAY FIVE trying to get some customer service from @Telstra!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Your Netflix analogy is the issue I was raising there.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@wheelyweb @Telstra They still need to have ID the person using the service.
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Derek Bell (He/Him)
(@derek_bell) reported
from
Sydney, State of New South Wales
Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
Another night stolen from me as I try to have @Telstra deal with a problem it created.
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Shan
(@shanon_p) reported
from
Sydney, State of New South Wales
@Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.
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Patricia
(@callejap) reported
from
Sydney, State of New South Wales
@thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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jac
(@JackieWarner13) reported
from
Sydney, State of New South Wales
Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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Simply Mel - Declutter Coach & Digital Freelancer
(@simply_mel01) reported
from
Sydney, State of New South Wales
@ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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allegoricity
(@allegoricity) reported
@VaniaHolt9 From memory, Wicks was chair of NBN Committee before stepping down for various reasons and the CentralCoast has been having lots of problems with NBN stability… there are only two Telstra/NBN specialist technicians here, others have to do day trips from Sydney … it’s a mess
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the common mans thoughts 💉
(@common_mans) reported
@Telstra Thanks for the follow up , I am still to find the time phone Telstra to fix the issue that couldn’t be fixed whilst I was on the phone in the Telstra store yesterday. Ridiculous bureaucracy and a waste of my time.
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KatAstroFy
(@KatAstroFy) reported
Nice one @TelstraAU! Just received a scam call from someone claiming to be from Telstra, went to website to report.. After entering details + clicking on 'submit', message on screen "Misuse of service" "Something went wrong" "Try again later" Hmm, yep 🙄
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Farhan Munir
(@farhanmunir) reported
@Telstra intermittent drop outs and slow connection in Normanhurst 2076 since last night. Outage page mentions no planned/abrubt outage. Its impacting the whole neighborhood big time. Need quick fix!
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Scott Newland
(@newdaug) reported
Hey @telstra been trying to get internet fixed for over a week spoke to 5 seperate staff (over seperate days) and asked for a it to be escalated no return calls just delays and new time-frames given each time. Really disappointing service can someone help me out!!!
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I ain't buying what you're selling
(@AllergicToWoke) reported
@Telstra Hi Telstra, there seems to be a problem with your phone support service. I have been disconnected 4 times now.
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I ain't buying what you're selling
(@AllergicToWoke) reported
@Telstra Unfortunately not everytime I either get connected to a support person or get a call back there is silence and the phone is hung up on your end. I have just tried to log another callback. It seems like the support person can't hear me and is hanging up.
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jeffrey verlander
(@jeff_verlander) reported
@Telstra area 3038 internet really slow and keeps disconnecting youse say youse are the best internet provider but you ***** can’t keep ur internet up for more then an hr like get ur **** together sorry for bad language very frustrated in ur service tbh waste of money
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Richard Connor
(@Gundishy) reported
@Telstra Thanks Laura but a bit of common sense and a Google search would have given it to you. Also a website that refuses to take location details for a hazard is some really bad legal work
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spectreofme
(@spectreofme1) reported
@TammyWolffs @Optus that is INSANE! The issues in the last 24-48 hours are the exact reasons people steer clear of Telstra. Hope it's a one-off, but would appreciate some complimentary data.