Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Aug 26, 8:26 AM GMT+10.
- Internet (53%)
- Phone (21%)
- E-mail (16%)
- Total Blackout (5%)
- Wi-fi (5%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2205 , 2154 , 2137 , 2067 , 2155 , 2200 and 2015 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney
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2 days ago | |
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Sydney
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Internet | 2 days ago |
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Sydney
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Phone | 3 days ago |
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Sydney
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Internet | 3 days ago |
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Sydney
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3 days ago | |
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Sydney
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues
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Annie Martin AM (@MartinAnne139) reported from Sydney, New South Wales@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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Alexander Charles Graham 🇦🇺 🏇🍷 (@AlexGraham1991) reported from Sydney, New South WalesVery quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS
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Cal 🌻🏊🏼♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, New South Wales@Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.
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Dave Ray (@daveray99) reported from Sydney, New South WalesAm I the only person thinking @Telstra's "5G" mobile network is utter trash? For the last week it's been abysmal. And yes: I've cleared the cache and restarted my device.
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Julien Goodwin (@LapTop006) reported from Sydney, New South Wales@yaakov_h @Telstra I mean Telstra doesn't peer deeply, that's been an issue forever.
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Max Phillips (@_MaxPhillips) reported from Sydney, New South WalesSo @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
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Patricia (@callejap) reported from Sydney, New South Wales@thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out
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Paul Kneipp (@paulkneipp) reported from Sydney, New South Wales@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Evan (@fictillius) reported from Sydney, New South Wales@missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.
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Katie McRobert (@KatieMcRobert1) reported from Sydney, New South Wales@Telstra DM sent, will try to check replies when I can but with no internet or phone connection & no mobile service inside the house it can be a bit problematic …
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Jane Threlfall (@monsonflossy) reported from Sydney, New South Wales@christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@wheelyweb @Telstra They still need to have ID the person using the service.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
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PinarooRay (@d2832cd804534b9) reported from Sydney, New South Wales@mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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Julie Trell 🌈 (@julietrell) reported from Sydney, New South WalesHey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in
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Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South WalesYou are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Morris (@thefireman08) reported@craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.
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Elizabeth Anne Kelly (@kellynettlefold) reportedUnacceptable Telstra and disgraceful. Calls attempted did not go thru. Bad. Another altage?
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Brian Emmitt (@emmitt_brian) reported@Pivotonian1838 @Telstra @News24Aust Imagine being that **** at your job and getting paid $6 million.
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Mr.MojoRisn (@Totally4yeah) reported@DHughesy Aaron’s post is pure projection dressed up as wit. Dave Hughes—a comedian—got some Future Fund details wrong in a short clip (confusing it with debt, implying it was spent on GFC stimulus). Aaron then spent weeks delivering multi-thousand-word “corrections,” only to pivot, when Dave pointed out the Fund’s growth came almost entirely from Howard/Costello’s $60-64 billion seed (no further public contributions to the core fund after early Rudd), into the classic Labor-adjacent playbook: invent a payday conspiracy and declare victory. Facts Aaron keeps soft-pedalling: •The Future Fund was created by the Coalition with surplus cash and Telstra proceeds precisely to cover unfunded public-sector super liabilities that sit outside headline net debt. Its growth to ~$270-330 billion (including other managed vehicles) is investment returns, not ongoing Labor largesse. •Net debt added since 2007: Rudd/Gillard ~$190 bn, Coalition governments ~$366 bn (much of it pre-COVID), Albanese so far ~$75 bn. Absolute numbers do not support the “Labor alone ruined everything” narrative, but neither do they support Aaron’s selective framing that treats Coalition debt as somehow less real. •Australia’s GFC stimulus was borrowed, not raided from the Fund, and helped avoid recession—true—but that doesn’t erase the subsequent spending trajectory under both sides. Aaron boasts of criticising Labor on social-media bans, Comcars, Anika Wells, etc., yet his energy is overwhelmingly reserved for policing anyone who questions the post-2007 debt/spending record or the Albanese government’s performance. When those corrections land, the immediate response is “you must be paid by Labor/taxpayer.” That’s not analysis; it’s the standard deflection of someone whose default is to treat fiscal criticism of Labor as illegitimate. Kerry Packer’s line worked because Bond overpaid then collapsed. Here, the only collapse is the repeated refusal to concede that a comedian’s imperfect summary of economic history does not require a full-time unpaid opposition research unit. Knowing things is indeed useful. So is noticing when the fact-checker’s intensity and ad-hominem default look a lot more like advocacy than neutral accounting.
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Paradoxa (@Paradoxa18) reported@Telstra Please Phone out May 30 only back a few days before out again It's a known issue
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antqld (@antqldbwog) reported@EVERALDATLARGE He sold everything off Commonwealth’s property portfolio, Commonwealth Bank, Telstra, 167 tonnes of gold at 7% of what it’s worth today and failed to pay the public service superannuation leaving behind a $96 billion liability.
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Tas_Devil (@SarinaSkib70634) reported@JakeBeer11 @ClareONeilMP Not only building industry. Indians bought all big pharmacy from Chinese. Telstra franchises and so on. Whenever you go there are Indians. Some of them very rude.
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MsNobody (@MrsNobody21) reported@Telstra how disgusting, your handling of a legitimate complaint after the outage. Shame on you. With all of your profits you deny compensation for a service that still is t working.
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BeefyGold6669 (@BeefyGold6669) reported@sanpellyenjoyer I swear that one in the teal shirt was Steve from Dell tech support. And the one next to him was Randy from Telstra
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Dane Trethowan (@grtdane) reported@ellensandell Poor demented greens, Telstra, Optus etc have had Data Centers around the place for years.