Telstra

Telstra Outage Report in Sydney, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000, 2144, 2141, 2100, 2560, 2142, 2145 and 2148.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 03/15/2026 05:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • miszNes Vanessa (@miszNes) reported from Sydney, State of New South Wales

    @Telstra telecommunication ombudsmen here we come !!! How someone walked into a store and walked out and took over my life in 10 minutes you allowed this so much for privacy and trust **** you guys

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks Brian. As it happens the @Telstra rep blamed nbnco for the additional fees. It's all feels like a bit of a terrible joke to be honest, but thanks for replying.

  • desiderious Didier (@desiderious) reported from Sydney, State of New South Wales

    @Telstra having issues with 7plus on TelstraTV skipping non stop. Reset didn't work. Uninstalled and reinstalled and now it won't sign in! Running latest firmware. SEND HELP

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    So I am being forced on to the @NBN_Australia infrastructure and @Telstra is attempting to "uprgade" my service to a more expensive, slower, less feature rich service.

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    @Telstra ...(1) Print a business billing support number on your paper bills for business accounts so business account holders don’t need to call retail and wait to transfer to business team; (2) make it a number you don’t have to call from a Telstra phone (2/2).

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    Warning: rant please connections please ignore @Telstra and @kayosports i have a 12 year old being charged a Kayo subscribtion on my Telstra account. i cant cancel it with Telstra as it’s a Kayo sub. I can’t cancel it with Kayo as its in a fraudulent name. @acccgovau

  • EmmaH1123 Emma Hegedüs🌹 (@EmmaH1123) reported from Sydney, State of New South Wales

    @Mitch_NAU @Telstra @NRL Why not 😭 This sucks

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @ShaughnessyMat You should be celebrating......took us 107days to connect to existing connection,speed at best half of what we are paying for, continually "drops out" & have to reboot either NBN or Telstra Gen2 modem, 2-3 times a day. When system down no homeline, & grossly overcharging HGIT 💩

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    @Telstra Thanks Jimmy, it looks like the Telstra complaints resolution team may have cancelled the number but not the data SIM add-on. If I may be idealistic enough to make a customer experience suggestion, can I suggest (1/2)

  • jasonberry Jason Berry (@jasonberry) reported from Sydney, State of New South Wales

    @rossjmitchell @Telstra Yeah, my confidence is not high in it being resolved today. It wouldn’t be so bad if their 4G coverage was decent at my house either so that we could use the mobile fallback, but it’s one bar at best.

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    Last day in Australia and one last time i have to deal with @Telstra’s god awfull ******* goddamn terrible internet service! On 20min off 20min aaaaaaalll day long baby! Incompetence truly has a name now!

  • mdjwill Morgan Williams (@mdjwill) reported from Sydney, State of New South Wales

    @Telstra It's currently Saturday evening and I am not at work, however, the issue has been constant from Monday Feb 3 through to Friday Feb 7. I believe that Telstra was aware of the issue as it was on the website but... (1/2)

  • JonoHerrman Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales

    @GladysB @Asher_Wolf @NSWSES Can’t... power down since Sun. @Telstra black hole and 3G/4G booster (their solution that cost ~$2k!) therefore out... modem also dead so @NBN_Australia doesn’t work (no #Internet). #VoIP phone dead. Looking at a diesel generator... middle of #Sydney’s #NorthShore 🙁

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    @tommyjowitt @Telstra Oh, I’m a Vodafone customer now. ...for the time being 😉

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    Now I’ve finished the TIO action, got my refund and finished porting to Vodafone, I go to call @Telstra to cancel my account using the 125 111 number printed on the bill. But you can only call that number from a Telstra SIM! ROFL impressed at the creativity of this final f-u.

  • jasonberry Jason Berry (@jasonberry) reported from Sydney, State of New South Wales

    Outage for @Telstra cable internet (non-nbn) in Lindfield NSW since Jan 30, and it’s not listed on the service status site so I went through all of the troubleshooting and phoned up where they told me there’s a huge outage that won’t be fixed until Feb 3. Waste of time that was.

  • mdjwill Morgan Williams (@mdjwill) reported from Sydney, State of New South Wales

    @Telstra ...there was little to no communication to your customers on why they have been impacted and when they could expect normal service. (2/2)

  • bigyahu alan “Ally Of The Oppressive Matriarchy” jones* (@bigyahu) reported from Sydney, State of New South Wales

    @simonwaight @Telstra @Optus This is a business account which apparently by law they have to issue a monthly paper statement for. Part of me wants to let them keep sending me paper statements for years. But environment says no.

  • yinyinyangyang3 Scoups♡.♡ (@yinyinyangyang3) reported from Sydney, State of New South Wales

    Being on hold for a good 25 mins with @Telstra so they can check how long a outage was in jan to give me a refund

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    @cherylgledhill @Telstra Oh you poor bugger, I’m sorry Chez. Part of me still suspects I’ll get another bill next month somehow. #ThoughtsAndPrayers

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Northexrr Northex (@Northexrr) reported

    @NBN_Australia Yeah my **** service that you guys won’t fix, Telstra have lodged a thing to fix my internet about 5 times and nothing has been done

  • kav1948mary Mazza (@kav1948mary) reported

    @JackieHansard @redruby17 I was told that Govt departments would write or email you so you can ring back on the correct number. We were scammed once by someone claiming to be from Telstra and Telstra told us they never ring customers either.

  • SammyCampbell0 Samantha Campbell (@SammyCampbell0) reported

    @Telstra I have contacted you 5 times now and no one is fixing our issue! Send one of your techs to the Mary Kathleen Telstra tower called 4825004 near #MountIsa and fix it! We cannot send an email let alone run our business. Coordinates are (-20.77349, 140.02841) @MountIsaNews

  • ritalingrrl jennifer willmore (@ritalingrrl) reported

    i remember when telstra had an outage for half a day and as compensation they gave all their customers a day of free unlimited mobile data. anyway @commbank take notes. how about $100 into every account for every hour your services are down??

  • Tom_Belly_Ham Tom Belly Ham (@Tom_Belly_Ham) reported

    @Telstra I just rang 132200 and they answered my question in under 10 seconds. I’ve spent over 3 hours in the app chatting with support. That is disgraceful.

  • Jon84652898 Jon (@Jon84652898) reported

    @Telstra Seriously Telstra, over 2 years as a customer and just signed up again and the lack of support is staggering. Not happy #regret

  • della79 Erin Delahunty (@della79) reported

    @Telstra Thanks for responding. Spent multiple hours on email & bot chat w Telstra & Kayo. Can't send screenshot of (yes) email I have. Been advised it's an issue between the two re billing. But not resolution & the deal is no longer being offered. So I have one choice; pay more per month

  • Tom_Belly_Ham Tom Belly Ham (@Tom_Belly_Ham) reported

    @Telstra How do I do that? I don’t know much about Twitter. I reached out here as your support staff are incapable of telling me whether I need to notify Telstra before moving to a new provider. DO I NEED TO NOTIFY TELSTRA BEFORE MOVING TO A NEW TELCO?

  • Swineton Dave 🇦🇺 (@Swineton) reported

    @MarkP949 @Ricfoxton @marquelawyers Obviously never worked for Telstra

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.