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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Sep 6, 12:31 PM GMT+10.
  • 63% Internet (63%)
  • 19% Phone (19%)
  • 13% E-mail (13%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2137 , 2145 , 2010 , 2066 , 2205 , 2154 and 2067 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 3 days ago
Sydney Phone 5 days ago
Sydney Internet 6 days ago
Sydney Internet 11 days ago
Sydney Phone 12 days ago
Sydney E-mail 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • BradleyWDeacon
    Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • bigaza2151
    bigaza2151 (@bigaza2151) reported from Sydney, New South Wales

    @Telstra outage in parramatta area? Whats the current status??? #telstraoutage

  • mrsdenneysmith
    Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales

    One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    DAY FIVE trying to get some customer service from @Telstra!

  • p_terg
    ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑‍🚀🤳™️ (@p_terg) reported from Sydney, New South Wales

    @hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..

  • timinthecity
    Tim Millgate (@timinthecity) reported from Sydney, New South Wales

    Anyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???

  • open5book
    Chloe Mason (@open5book) reported from Sydney, New South Wales

    @Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically

  • BJssoR
    Ben Ross (@BJssoR) reported from Sydney, New South Wales

    Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

  • FlyOpineMonkey
    Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • bldfvr
    Keira (@bldfvr) reported from Sydney, New South Wales

    Ordered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.

  • StallionDuckx3
    Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • KatieMcRobert1
    Katie McRobert (@KatieMcRobert1) reported from Sydney, New South Wales

    @Telstra DM sent, will try to check replies when I can but with no internet or phone connection & no mobile service inside the house it can be a bit problematic …

  • 28061914mary
    Allan (@28061914mary) reported from Sydney, New South Wales

    @theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?

  • mrsdenneysmith
    Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales

    @Telstra Speaking to your people now through the app for a problem that has taken over a month to fix. All good overcharge now being removed.

  • mnsbutt
    Nafees Butt (@mnsbutt) reported from Sydney, New South Wales

    @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Worthbeing
    me (@Worthbeing) reported

    Telstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!

  • outsider2040
    outsider (@outsider2040) reported

    @Urquie_Coffs @TonyShepherd4 Of course he left a measly surplus after selling off Qantas Telstra airports and many other government assets. Can be done once but never again so it pumped his numbers up big time. Other than that he pulled in some small tax receipts from massive mining boom.

  • Xpress_24_7
    XPRESS (@Xpress_24_7) reported

    🤖 𝗕𝗥𝗘𝗔𝗞𝗜𝗡𝗚: Telstra paid CEO Vicki Brady $6.8m after a nationwide outage; 20% of her bonus was docked but she still got close to $7m. Govt to introduce laws forcing tech platforms to pay for Aussie journalism: at least eight deals to acquit; 200% offset for SMEs. Source: The Guardian What happens next? Follow and like for more. #Aus #Tech #Media

  • TexanMeg
    Meg Coffey (@TexanMeg) reported

    Why is @Telstra so bad?! How do we allow this company to continue like this? The app has been broken for weeks. I can’t get help bc their tech doesn’t even work properly to verify who I am. Now I can’t make calls or text. Furious.

  • RomireTV
    Romire 🇦🇺 (@RomireTV) reported

    @AshConnell Well Telstra and Optus both had system network failures, and they cant even take responsibility for it

  • afraid_au
    afraid_au (@afraid_au) reported

    Aussie @tarkov players using iPrimus or Telstra as an ISP may be experiencing high ping to the Sydney server. No ETA on a fix at this time.

  • justinbandy13
    justin bandy (@justinbandy13) reported

    @daisymay4263 I can see one of Telstra towers in my town out my window...and reception is **** house... Telstra and their never ending rising rates with crap deals,...hope you enjoy your 7million,..ffffn useless

  • Defiantclient2
    Kevin Chen (@Defiantclient2) reported

    @TheodorusAtheos @Telstra @Starlink Have you seen anything that indicates signal strength for AST? I imagine it's in the range of -90 to -100 dBm, or better.

  • BrentHodgson
    Brent Hodgson (@BrentHodgson) reported

    @deborahbrian @aaronsmith @DHughesy Nor did the surpluses. Three-quarters of the $96 billion paid down under Howard (~$71.8bn) came from one-time public asset selloffs - including Telstra, Commonwealth Bank, DASFLEET, defence assets, Brisbane Airport, Melbourne Airport, Perth Airport, National Rail, Adelaide Airport, Darwin and Alice Springs Airports, Canberra Airport, Hobart Airport, the Australian Industry Development Corporation, Broadcast Australia (transmission towers)... A lot of those assets were sold at knock-down prices too - e.g. Broadcast Australia was sold at $650m, then the buyer sold it for twice that shortly after.

  • thiagoTF
    Pode vir (@thiagoTF) reported

    @australian lol imagine trusting telstra with actual AI. signal probably failed to aggregate before they even hit the damn button