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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 3 outage signals in the last 24 hours around Sydney, including 3 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 22, 7:39 PM GMT+10.
  • 59% Phone (59%)
  • 24% Internet (24%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 4% Wi-fi (4%)
  • 1% TV (1%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2155 , 2141 , 2041 and 2046 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Phone 1 hour ago
Sydney Internet 9 hours ago
Sydney Internet 22 hours ago
Sydney E-mail 2 days ago
Sydney TV 4 days ago
Sydney Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • callejap
    Patricia (@callejap) reported from Sydney, New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • yankysuper
    Yanky Super (@yankysuper) reported from Sydney, New South Wales

    Why are all landlines down in Sydney @Telstra @Telstra_news

  • simply_mel01
    Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, New South Wales

    @ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?

  • croydoncathy
    Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales

    @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

  • midii
    Ken Moore (@midii) reported from Sydney, New South Wales

    @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

  • Rickmindgone
    RickMindgone. (@Rickmindgone) reported from Sydney, New South Wales

    Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.

  • JackieWarner13
    jac #TheAlbum (@JackieWarner13) reported from Sydney, New South Wales

    Cancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.

  • hotndelicious
    Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported from Sydney, New South Wales

    as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!

  • p_terg
    ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported from Sydney, New South Wales

    Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

  • FionnaYvette
    Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....

  • douggyi
    💧Doug Ingram (@douggyi) reported from Sydney, New South Wales

    @Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    DAY FIVE trying to get some customer service from @Telstra!

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues

  • midii
    Ken Moore (@midii) reported from Sydney, New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

  • alexanderswift
    Alexander Swift (@alexanderswift) reported from Sydney, New South Wales

    @Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • goose_herder
    GooseHerder (@goose_herder) reported

    @26MoreLives it will never happen here ... if only because there'd be some sort of Telstra outage

  • BardyBiggles
    Bardy Bigglesworth (@BardyBiggles) reported

    @VibewireCentral Great to see the reasons why @Telstra network failed. More money to shareholders other than into the network. #auspol

  • Th3_only_Blubbu
    Blubbu (@Th3_only_Blubbu) reported

    My bad @Telstra for being late

  • KymRob25112
    rob2511 (@KymRob25112) reported

    WTF is this about? Is Telstra involved...

  • AusMickDundee
    Aussie Mick 777 (@AusMickDundee) reported

    🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺 Telstra data intermittent outages.. Telstra Really A Secure Network As they Say..? Prove it. Being Threatened or Hacked. This been going on for a long time now Years in Fact.. Makes Consumers wonder if it's All Fixed And Secure in their Network Infrastructure...

  • DaKwozzie
    Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reported

    @Terri_1987a @Greens are toxic and Un-Australian! I spent Friday laughing at 2 Dad's SHY chairing the Senate Telstra outage hearing

  • ravirockks
    Dr Ravi Nayyar (@ravirockks) reported

    As per Telstra (Submission No 7.2 to the 000 Inquiry) thus far: - Maintenance work on timing equipment --> Telstra restarts the box. - On restart, the GPS card didn't work as expected because of an intentional design change to fix an earlier issue --> GPS PNT flaw was triggered.

  • titchashen
    Titch Ashen (@titchashen) reported

    God old human error was the cause of the massive Telstra outage. Guess in a way that's reassuring that a preventable stuff up was the cause, rather than bad actors. For the cause of such a depilating telco outage.

  • DowseChristine
    Chrissy D 🌼 (@DowseChristine) reported

    @BonoboWanderer @Batman2242 My starlink is super fast and $40 a month cheaper than telstra. I've had no issues at all.

  • LukeRichar6071
    Aussie XRP (@LukeRichar6071) reported

    @IRONDLDAD I do find the timing very sus, could Deffs be related. Same with the massive Telstra outage ect last week, still no word of why that was