Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Phone	3 days ago
Sydney	Internet	6 days ago
Sydney	Internet	8 days ago
Sydney	Phone	9 days ago
Sydney	E-mail	10 days ago
Sydney	Internet	12 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Patricia (@callejap) reported 1 second ago from Sydney, New South Wales

  @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

• 
  Francisco G (@86franciscoG) reported 11 minutes ago from Sydney, New South Wales

  **** Telstra. Usless app. Crashing down

• 
  jac (@JackieWarner13) reported 17 minutes ago from Sydney, New South Wales

  Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra

• 
  Christian 💉💉💉 (@cbiggins) reported 27 minutes ago from Sydney, New South Wales

  2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!

• 
  Chris Rauchle 克里斯 (@chrisrauchle) reported 30 minutes ago from Sydney, New South Wales

  @fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars

• 
  John Lutge (@JohnLutge) reported 31 minutes ago from Sydney, New South Wales

  @Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.

• 
  Daniel Eastwood (@yeoldeguildford) reported 38 minutes ago from Sydney, New South Wales

  @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

• 
  Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported 39 minutes ago from Sydney, New South Wales

  @Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 40 minutes ago from Sydney, New South Wales

  @Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?

• 
  Ken Moore (@midii) reported 44 minutes ago from Sydney, New South Wales

  Good job @Telstra At milsons point and no signal. Great network you guys have these days.

• 
  Croydon Cathy (@croydoncathy) reported 44 minutes ago from Sydney, New South Wales

  @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

• 
  ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported 47 minutes ago from Sydney, New South Wales

  Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

• 
  Jacqui Smith (@mrsdenneysmith) reported 47 minutes ago from Sydney, New South Wales

  One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

• 
  𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported 51 minutes ago from Sydney, New South Wales

  @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

• 
  ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑‍🚀🤳™️ (@p_terg) reported 52 minutes ago from Sydney, New South Wales

  @hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..

• 
  PinarooRay (@d2832cd804534b9) reported 53 minutes ago from Sydney, New South Wales

  @mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 53 minutes ago from Sydney, New South Wales

  @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

• 
  Sagittarius (Sgr) A* (@fictillius) reported 56 minutes ago from Sydney, New South Wales

  @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 58 minutes ago from Sydney, New South Wales

  @Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?

• 
  janet albrechtsen (@jkalbrechtsen) reported 59 minutes ago from Sydney, New South Wales

  Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GregM (@Gmeister67) reported 4 minutes ago

  @WSWanderingEels @ardmorelad Yep Aus govt also own the NBN network who mainly use the Telstra network, amongst other smaller players. Everyone gets a drink

• 
  BLUE (@BLUE04699289) reported 4 minutes ago

  @KymRob25112 No idea in Qld. But in Sydney Telstra has sadly become the only option. The complete mess up with triple zero calls ( carrier errors) no mistake in that. The tower's aren't coping with this change. Regional with fewer options. That's harsh. Hope 🙏

• 
  LWright (@wright_l90101) reported 8 minutes ago

  @ajbott @Telstra Population growth has overwhelmed the Telstra towers in lots of areas I am told, congestion causing a lot of the problems. I have been told towers are being upgraded over last 2 weeks but I imagine it is a slow process.

• 
  James Fowles (@fowles_james) reported 8 minutes ago

  @Eckfarming @stationmum101 Telstra and its staff wouldn’t know a customer if they fell over one…..

• 
  D.J. Grey (@akintowarlock) reported 11 minutes ago

  Dear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.

• 
  Murray (@MyNameIsMurray) reported 14 minutes ago

  @DavidLeyonhjelm @georgios197 @DanielPriestley Luck... and both the timely full privatisation of Telstra, and the complete offloading of Australian gold reserves (nearly tanking our, and world markets in the process). Howard only balanced the books by selling off a LOT of stuff that ended up creating problems later on.

• 
  Gus Lefty Aussie Patriot (@GusLefty) reported 16 minutes ago

  @arbsmichael Howard left a $55bn Gross debt Howard gave us tax cuts to offset the cost of the 'never happen' GST he introduced He invested the money from the sale of Telstra to start the Future Fund

• 
  SNOOPREY (@SNOOPREY77) reported 18 minutes ago

  @Telstra I’m concerned why I was getting 2-3 bars all week in town now I’m at 3-4 I was losing connection to internet and having buffering issues running a speed test now doesn’t answer why I had poor reception throughout the week . That’s not what I’m paying for

• 
  immyonboard (@immyonboard) reported 23 minutes ago

  Will be late to the iOS 27 beta this year because, as usual, my Telstra internet keeps crashing. 12+ times a day. Fix your **** @telstra, this is incompetent.

• 
  Andrew (@andrewrdn463) reported 25 minutes ago

  @JimThom90458694 People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????