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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Aug 28, 7:35 PM GMT+10.
  • 53% Internet (53%)
  • 21% Phone (21%)
  • 16% E-mail (16%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2137 , 2066 , 2205 , 2154 , 2067 , 2155 and 2200 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 1 day ago
Sydney Phone 2 days ago
Sydney E-mail 4 days ago
Sydney Internet 4 days ago
Sydney Phone 5 days ago
Sydney Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • HaisamMorhi11
    Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South Wales

    You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

  • FionnaYvette
    Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

  • callejap
    Patricia (@callejap) reported from Sydney, New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?

  • NickyWill100
    Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported from Sydney, New South Wales

    @bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • julietrell
    Julie Trell 🌈 (@julietrell) reported from Sydney, New South Wales

    Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

  • FionnaYvette
    Fionna Collantes #PercyNation (@FionnaYvette) reported from Sydney, New South Wales

    @Telstra It's updated, I tried everything... it's your Telstra network...

  • bigaza2151
    bigaza2151 (@bigaza2151) reported from Sydney, New South Wales

    @Telstra outage in parramatta area? Whats the current status??? #telstraoutage

  • bwrigley
    BDubAus (@bwrigley) reported from Sydney, New South Wales

    @Telstra Service became available again late yesterday afternoon.

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet

  • simply_mel01
    Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, New South Wales

    @ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.

  • yankysuper
    Yanky Super (@yankysuper) reported from Sydney, New South Wales

    Why are all landlines down in Sydney @Telstra @Telstra_news

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BecauseImElle
    Humanitarianella (@BecauseImElle) reported

    Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

  • EveAffini
    ▘▖▘▖▖▘▌▘▖▌▖ 🏳️‍⚧️ (@EveAffini) reported

    @bee_fumo got the same notice with my router lmao. but it sucks because for *some* ungodly reason, port 443 is reserved and like, I ******* NEED THAT. so **** dodo. buying myself a ****** telstra smart modem to jailbreak. thanks cex lmao (sorry rant over)

  • NJCMLAB
    Baiyang **** (@NJCMLAB) reported

    @MinotaurStocks In the Q2 conference call, it stated Telstra (Australia) as the new HomeSecure partner. "Third, we secured a new win ---, adding our HomeSecure service in another country. The HomeSecure solution enhances threat protection across the Telstra's ---"

  • JUDGEMENTCORE
    ame (@JUDGEMENTCORE) reported

    telstra can you fix your **** i lag out eevery 30 seconds i literally cannot do anything with this

  • afraid_au
    afraid_au (@afraid_au) reported

    Aussie @tarkov players using iPrimus or Telstra as an ISP may be experiencing high ping to the Sydney server. No ETA on a fix at this time.

  • MssJilly
    Jilly (@MssJilly) reported

    @SistaRuthDOPD They use the Telstra platform. Never heard of it doing that, but calls are answered based on the key words you use when it asks you what you’re calling about. Also offers ‘place in queue’, calling you back when your phone no reaches #1 in the queue, which is really worth doing.

  • itsatton
    Atton (@itsatton) reported

    **** Telstra man

  • techAU
    techAU (@techAU) reported

    Cheers, I certainly am interested in this. Definitely not normal to see Tesla software updates (multiple GBs) pushed over the cellular network. Am sure there must be some arrangement between Tesla and Telstra to minimise this, particularly with the volume of cars in the country now.

  • RedRivers994225
    Red Rivers (@RedRivers994225) reported

    @ImJulianAssange This is interesting. He's going toe to toe with Telstra in Australia over regional dead zones , for mobile phone subscribers. They have had a monopoly way too long on infrastructure leasing. That has largely been payed for with taxpayer subsidies and credit guarantees. Canada would be similar. They said they support "deregulation" right ? is that only for the international "bond, banking, equities" currency skimming goons and their European aristocracy "stakeholders'? " LOL cause I know Trev and Deb in Penrith won't see a cent in benefit. Maybe cheaper street fentanyl...for the "Asian importers"

  • Biggy1883again
    Bighead1883 @henrykklemens.bsky.social (@Biggy1883again) reported

    @Telstra Hi Ivan, people are not always home, hence why we ALL have mobile phones. Check Telstra history re Laverton. We do have an ongoing problem that gets patched numerous time per year. I do not get town slowness if I`m at/near a mine-site which has better internet speeds.