Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2076, 2145, 2020 and 1148.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 03/20/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • AlchemyMind James Clark (@AlchemyMind) reported from Sydney, State of New South Wales

    @Telstra diminished support services for prepaid customers shows even poorer customer service. #appalling #zerocustomerservice #Telstra

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    I thought the Vodafone network had gone bad, no data at central or the airport train tunnels but i’d accidentally left my primary data SIM as Telstra. Even with the CBD quiet Telstra data is woeful in the CBD.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @BroHilderchump Telstra (or someone) offers 4G Backup for when the service is interrupted... should have gone for that but I already had an NBN-ready modem so I thought, naah Stupidly But from what you say I’m probably on a better thing

  • LetSleepingDogz Mac in a box 🌍 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    Just got our @Telstra cable outage fixed & now SMS from @foxtel - An outage is currently impacting your TV service. Must nearly be time to drop it. More 2020 crap.

  • Bennie10M Bernadette O'Connor (@Bennie10M) reported from Sydney, State of New South Wales

    @Telstra Yes - I now hear there is a major problem ?

  • DrakeosVr DrakeosVR (@DrakeosVr) reported from Sydney, State of New South Wales

    @Telstra hai wondering when my net will be restored since just interrupted my plans for today aka work can you please fix this today ot asap in 2146

  • DrakeosVr DrakeosVR (@DrakeosVr) reported from Sydney, State of New South Wales

    Since my internet is down no games for me since @Telstra is to lazy to fix their problems cant hop on vrchat to say hi to some friends

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    It’s been another long day. Big slap in the face @Telstra who after 9 calls today, they still didn’t help us out re the $2000 fraudulent purchases made from our account. If someone had of bothered to help us out, we could’ve cancelled the pending transactions in time.

  • bridgetcfly Bridget Foley (@bridgetcfly) reported from Sydney, State of New South Wales

    Hey @Telstra, why is it going to take you until the 25th of August to reconnect my house to the internet?! Forced #SocialDistance I just started a new @StanAustralia show & can't be cut off for that long! ..Also I am trying to #WorkFromHome and #savelives 😷 Damn your monopoly.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    Well, the Internet was restored by the lovely Telstra operator, who told me to turn it off and turn it back on again. Currently reconnecting after doing that for the first post-restoration outage.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra Thanks Ollie, It’s a brand new (Tue 25/08) NBN connection. I have raised incidents every time except the last two. At the moment it isn’t causing problems I won’t be at work for a week it won’t be monitored as quickly. But please note 0:35, 06:35, & 13:35 daily* when we are home

  • akshay2324 Akshay Kumar (@akshay2324) reported from Sydney, State of New South Wales

    @Telstra Hi team, my name on my first mobile bill is wrong and i am struggling hard to get it corrected. Could you please help me with this.

  • CoffeeMumSwims JenAtHome (@CoffeeMumSwims) reported from Sydney, State of New South Wales

    @Telstra outage in Sydney ?? Nothing listed and yet NBN just dropped out.

  • jimkoopman1957 💧Jim Koopman (@jimkoopman1957) reported from Sydney, State of New South Wales

    @Telstra @MichaelWestBiz Maybe you can DM me too. The ombudsman said write back if issues not sorted by 5 August.

  • HelenWestwoodAM Helen Westwood 🏳️‍🌈 (@HelenWestwoodAM) reported from Sydney, State of New South Wales

    Really @Telstra how is it possible in 2020 you cannot fix the problems with #bigpond in over two weeks. Sensing you just don’t give a toss.

  • PatMK13 PatTi MBTS (@PatMK13) reported from Sydney, State of New South Wales

    @Telstra We currently signed up with Telstra NBN. Now our phone hasn't been working for 3 days. Intetnet is dropping out on/off. Contacted tech support 132999 and got a link for text support. No one can help. Not even to set up a call forwarding.

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @Telstra Hi, what's happening on Bigpong? Had problems since around the 11th Aug, now unable to get mail or delete via mobile, PC outlook or webmail.

  • gjwmartin Greg Martin (@gjwmartin) reported from Sydney, State of New South Wales

    @Telstra Hey, Have you guys stopped talking to YOUR customers? Can’t speak to anyone - & your chat links are as broken as your non-existent customer service. Shame on you, @Telstra

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @Telstra Q) Our bank account gets hacked on the weekend. Amongst others, $2K is debited by Telstra by these scumbags, transactions are still pending, we try to cancel them with Telstra but your call centre do not help us at all. WTF? What a disgrace your company is!!! 😡

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @RjVercoe Thanks mate. I’ll be straight onto the ombudsman this morning. I’ll never use @Telstra again once I’ve cancelled everything today.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter217945 magpie (@Peter217945) reported

    @Telstra Just current. Have had all the Samsung Updates. As said. Weird. First time it's ever happened. But anyway thanks a lot for your help. Peter.

  • PaulLenkic Paul Lenkic (@PaulLenkic) reported from Melbourne, State of Victoria

    Anybody else in the Moorabbin or Melbourne South East area having internet issues with their @Telstra nbn connection?

  • Kermitron anarchopriapist (@Kermitron) reported

    @number30five iiNet was the fan favourite then TPG bought them out. I never thought I'd go with Telstra for my ISP but yeah, they're actually decent now I guess?

  • number30five seán (@number30five) reported

    @Kermitron $95/month for Telstra's 50Mbs plan is $25 more than what I'm paying TPG atm for the same speeds. Don't think I can really justify that, but I'm glad to know its out there in case TPG properly **** the bed again.

  • madmother66 Helen (@madmother66) reported

    @coelho_roshan @jriewolod @Telstra Yep exactly what has happened to my older parents on a number of occasions-sold hardware & plans they have no need for & don’t know how to use. Then when they go back for someone to show them how-nope only sell. No help. Parents trying to be independent, instead taken for a ride

  • NotSwagman Not_so_Jolly_Swagman 🕯🗣 (@NotSwagman) reported

    @Telstra Why is it so hard to talk to a human being? When you’ve been screwed around by chat lines for hours & hours, why can’t a complex problem be escalated to a real phone call. Just a suggestion

  • philippabarr_ Philippa Barr (@philippabarr_) reported

    @Telstra Apparently there was no refund made on a service he had never used and did not understand he was paying for in spite of multiple requests. I will supply these details once I have collated the documentation.

  • ColBurns9 Col Burns (@ColBurns9) reported

    @Telstra Yes but no direct issues with Telstra, thanks.

  • Jon71Wilson jon wilson (@Jon71Wilson) reported

    @Telstra disgrace 25 years a customer

  • jriewolod J Riewoldt (@jriewolod) reported

    @Telstra made contact with me Today and have offered to refund the @telstra handset charges. I am a little embarrassed as it was $15 per Quarter not Month. Less money but still considerable. Thank you @Telstra and thank you the overwhelming support from everyone.