Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Phone	2 days ago
Sydney	Internet	3 days ago
Sydney	Internet	9 days ago
Sydney	Phone	9 days ago
Sydney	E-mail	11 days ago
Sydney	Internet	12 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Ivan Cunningham (@ivanjcunningham) reported 4 minutes ago from Sydney, New South Wales

  @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 8 minutes ago from Sydney, New South Wales

  @Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?

• 
  Max Phillips (@_MaxPhillips) reported 9 minutes ago from Sydney, New South Wales

  So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

• 
  Laurie Patton is The Lucky General (@LJPatton) reported 10 minutes ago from Sydney, New South Wales

  Another night stolen from me as I try to have @Telstra deal with a problem it created.

• 
  Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported 13 minutes ago from Sydney, New South Wales

  How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol

• 
  Croydon Cathy (@croydoncathy) reported 18 minutes ago from Sydney, New South Wales

  @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

• 
  Diana DJ (@DianaDJ7) reported 19 minutes ago from Sydney, New South Wales

  @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

• 
  Chris Rauchle 克里斯 (@chrisrauchle) reported 21 minutes ago from Sydney, New South Wales

  @fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars

• 
  Laurie Patton is The Lucky General (@LJPatton) reported 26 minutes ago from Sydney, New South Wales

  @Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.

• 
  John Lutge (@JohnLutge) reported 28 minutes ago from Sydney, New South Wales

  In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

• 
  Fionna Collantes (@FionnaYvette) reported 32 minutes ago from Sydney, New South Wales

  @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 33 minutes ago from Sydney, New South Wales

  @Telstra Your Netflix analogy is the issue I was raising there.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 34 minutes ago from Sydney, New South Wales

  @Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now

• 
  jac #TheAlbum (@JackieWarner13) reported 35 minutes ago from Sydney, New South Wales

  Cancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year

• 
  Chrisco (@chriscowa) reported 49 minutes ago from Sydney, New South Wales

  @telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 54 minutes ago from Sydney, New South Wales

  And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?

• 
  Lloyd Nurthen (@MrLloydicus) reported 55 minutes ago from Sydney, New South Wales

  @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

• 
  Alexander Swift (@alexanderswift) reported 55 minutes ago from Sydney, New South Wales

  Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

• 
  Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported 58 minutes ago from Sydney, New South Wales

  @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

• 
  Ben Ross (@BJssoR) reported 58 minutes ago from Sydney, New South Wales

  Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GibberishCapital (@GibberCapital) reported 6 minutes ago

  @ellensandell The data centres are built by Australian companies you utter imbecile. Do you have problem with data centres built by Goodman? NextDC? Used by Telstra? Optus? Vodafone? How are you such a ******* simpleton?

• 
  BOB ACHMAR (@maroniteMAGA) reported 11 minutes ago

  @FreedmFightr1 Too many personal info,,, ffs Telstra origin and how many others got hacked,,, what says census won’t get hacked,, seriously wtf 🤬 I believe massive fine possible jail if not completed

• 
  DemocracyIsDead (@STIIBTWTCFMYCGA) reported 13 minutes ago

  @TopherField One of our clients had an existing telstra router just wanted an NBN connection. 2 weeks. $110 per month. I got her to contact starlink. 5 days later delivered and installed. $75 per month. Get your act together telstra. Can't be so slow anymore. There are choices.

• 
  Roller D (@RollerD3) reported 14 minutes ago

  "Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.

• 
  Mo Syed (@msyed_) reported 14 minutes ago

  What's happening in my beautiful land down under? 1/10 CBA just dropped a record $10.98B profit, but mortgage demand is down 17%. Telstra is buying back $1B of its own stock while cutting 1,200 jobs. And the global AI compute backlog just blew past $104 billion. Here is what actually moved markets this week 🧵👇 2/10 First, the big picture: US inflation cooled to 3.4%, sending the S&P 500 to another record close above 7,798. Back home, the RBA held the cash rate steady at 4.35% for the fourth meeting in a row. Markets got the inflation numbers they wanted. Local reporting season, however, told a much more complicated story. 3/10 Commonwealth Bank delivered a massive $10.98 billion cash profit, with a full-year dividend of $5.05 per share. On paper, it looks like business as usual for Australia’s biggest lender. Under the hood, the pipeline tells a very different story. 4/10 CBA CEO Matt Comyn revealed mortgage applications dropped roughly 17% following the May federal budget tax changes on property investors. Investor lending took the hardest hit. As a result, CBA quietly trimmed its FY27 mortgage credit growth guidance down to 4-5%. The headline profit belongs to the past year. The slowdown belongs to the next one. 5/10 Telstra delivered $2.41B in net profit, lifted its dividend by 10.5%, and announced a fresh $1B share buyback. Yet its shares dropped around 4 to 5%. Why? Top-line revenue growth was soft. The strong bottom line relied heavily on cost-cutting, including 1,200 job cuts across the year. Investors want real growth, not just financial engineering. 6/10 The global AI compute crunch is getting wilder. Neocloud provider Nebius saw Q2 revenue rocket 454% to $582M, flipping from a loss to $236M in adjusted EBITDA. CoreWeave doubled its revenue to $2.6B and raised full-year guidance to over $12.4B. Its near-term GPU capacity is completely sold out with an eye-watering $104B backlog. 7/10 On the ASX, money quietly rotated out of miners and into healthcare heavyweights. CSL, Pro Medicus, ResMed, and Cochlear all caught a bid in a single session. With commodity prices wobbling, fund managers are ditching cyclical resources and hunting for steady, reliable earnings. 8/10 Rubbish turned into gold this week. Cleanaway Waste Management surged 15% after global private equity giant EQT dropped a $9.4 billion takeover bid at $3.13 a share. That is a 32% premium. Cleanaway’s board opened the books for a nine-week due diligence period and plans to recommend the deal if it locks in. 9/10 The takeaway: Bank profits are riding high on yesterday’s loans, but higher rates and tax changes are biting the lending pipeline. Meanwhile, Big Tech and infrastructure players are pouring billions into compute capacity that is already sold out years in advance. The divide between traditional lending and the compute economy is widening fast.

• 
  CommSec (@CommSec) reported 15 minutes ago

  The ASX is set to dip at the open, with index futures down 0.2%. It comes ahead of big earnings results this morning from Telstra, Origin, Transurban, ASX, and Insurance Australia Group. Overnight, US markets mostly lifted, with the S&P 500 up 0.3% and the Nasdaq adding 0.5%.

• 
  Liza 🥓 🇦🇺 (@RobynLiza) reported 18 minutes ago

  @RoadknightThe When i ring anyone for help these days like telstra etc if they ask if im indigenous i say yes. I always get through quick, this is all a scam and she is less than 3% indigenous which means she is who she hates colonial

• 
  Joseph Thomas (@j_seph_th_mas) reported 19 minutes ago

  Twelve live Australian job ads integrate AI in the title with enablement, transformation, automation, or change. Only ten companies have posted them. HESTA is hiring an “Enterprise AI Enablement Lead,” TAL an “AI and Automation Lead,”  IAG an “AI and Automation Principal.” Aware Super wants an “AI Strategy Change Lead”. CBA’s is a financial crime compliance role, and Insignia Financial’s is in risk. Four engineering roles at Canva, Xero, and Telstra. Which leaves two, and both are at EY. One is an “Associate Partner - Solutions Architect - AI Transformation,” sold through its Microsoft alliance. The other is a “Transformation and AI Marketing Leader” on a 12-month parental leave cover to take EY’s AI transformation offering to market. It’s the only live Australian marketing role in the twelve, and the AI capability it asks for- advanced use of Copilot, ChatGPT, and Perplexity- is in the optional skills. I built a workforce intelligence platform, and I’m analysing how AI is being written into new job roles. As of 27th August 2026, it holds 1,603 live Australian specs across 102 companies. Of 1,522 live marketing specs globally, 232 are AI-central, roles where AI is core or supporting the work as written. Of those, 179 (77.2%) carry no decision architecture. Nothing about who checks the model or who can override it, and no one is named accountable for what it produces. Across all functions, it’s 65.1%. Marketing is 12.1 points worse. Australian marketing is 101 live specs. Eight are AI-central, and seven of them have zero decision architecture. A CMO who hasn’t hired for this borrows it from an agency. Agencies post AI-central roles in 13.3% of 2,763 live specs. The banks and insurers they pitch to post them in 13.2% of 2,261. The seller and the buyer are hiring at the same rate. One Australian marketing team has written the role properly. NAB advertised a Head of Agentic Marketing in May, asking the hire to support the “redesign of marketing operating models and workflows using AI agents,” with humans kept in the loop and someone named accountable for what the agents produce. It scored 4 out of 4 in decision architecture, the only Australian marketing spec in 402 to do so. It hasn’t been live since 7th June 2026.

• 
  Lyall Mercer (@Lyall_Mercer) reported 21 minutes ago

  @Telstra Four frustrating weeks of call centres, troubleshooting, refusing to elevate us to managers, cancelling technicians. Four weeks of no home internet, losing money and being given the run around. It’s not hard. Is @Telstra the worst company in Aust for customer service? Still not fixed.

• 
  Jack Ryan (@JackRya41531458) reported 24 minutes ago

  @Telstra The issue is they keep calling on different numbers and its like playing wack a mole.