Telstra

Telstra Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2015, 2170, 2138 and 2032.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sydney, State of New South Wales 05/29/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • simply_mel01 Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, State of New South Wales

    @ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.

  • Rickmindgone RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales

    Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    @Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    Another night stolen from me as I try to have @Telstra deal with a problem it created.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    DAY FIVE trying to get some customer service from @Telstra!

  • 3bsBruce Richard (@3bsBruce) reported from Sydney, State of New South Wales

    Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.

  • 3bsBruce Richard (@3bsBruce) reported from Sydney, State of New South Wales

    Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • scibidoo Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!

  • derek_bell Derek Bell (He/Him) (@derek_bell) reported from Sydney, State of New South Wales

    Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    I was going to post a picture here of the CHEQUE @Telstra sent me for an overpayment of $25.16 🙄 , you know, for people who’ve never seen one before, but realised to blank out all the info was too much work.

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • Cal_O_Rynn Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, State of New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    @Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.

  • shanon_p Shan (@shanon_p) reported from Sydney, State of New South Wales

    @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

  • Rickmindgone RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales

    After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    I overpaid one bill and @Telstra posted me a cheque. I’ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS

  • d2832cd804534b9 PinarooRay (@d2832cd804534b9) reported from Sydney, State of New South Wales

    @mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ModzAU2 ModzAU (@ModzAU2) reported

    @Sswrls @Telstra like it to help my internet and my facebook got hacked

  • Julie_Haynes13 Julie_Chetcuti (@Julie_Haynes13) reported

    Just spent three hours talking online to @Telstra trying to move internet connection/account from one address to a new address. Five consultants later nothing has been resolved. Have decided to cancel the account. ******* hopeless service. Three hours wasted for **** all!

  • kaino911 Dicktini (@kaino911) reported

    well you wanna hang out with friends on the weekend? well cross off calling telstra then. you'll have to have no internet connection for 2 weeks now. and forget about that other fun thing you wanted to do. push that back to 3 weeks later.

  • ettsettery Tracie Griffith (@ettsettery) reported

    @Telstra If only Telstra would improve their internet signal, they would have a good business to.

  • yvonne_cugley Riverina Bluebell (@yvonne_cugley) reported

    @mickyj63 @libliars Telstra the worst business to get anything done

  • davidhu910 david hummel (@davidhu910) reported

    @KluzeFN @Telstra Message @hackrr_rob_andrew910 on Instagram for help he's legit

  • ShaneBryan_IT 💧Shane Bryan (@ShaneBryan_IT) reported

    Grab a free @Foxtel IQ5 they said, it’s great they said. Yeah, until your @Telstra @NBN_Australia connection goes down and you can’t even get FTA channels… I knew I’d regret upgrading. 🙄

  • yohornsby Julie Vaux (@yohornsby) reported

    @Telstra I checked the My Telstra app All thats says is there is an outage not why or how its being fixed

  • farthing3 Escaped (@farthing3) reported

    @Telstra What about your residential customers? You close cases without resolving them!! @Michael13584052 You have had me for hours on phone, with chat support on your website for 1.5 to 3 hours daily now for weeks, with no resolution!!

  • davidhu910 david hummel (@davidhu910) reported

    @KluzeFN @Telstra Message @hacker_rob_andrew910 on Instagram for help he's legit