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Telstra outages and service status in Sydney, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 18, 1:08 PM GMT+10.
  • 53% Internet (53%)
  • 35% Phone (35%)
  • 12% E-mail (12%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2123 , 2196 , 2200 , 2147 and 2043 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 1 day ago
Sydney Phone 1 day ago
Sydney Internet 3 days ago
Sydney Internet 4 days ago
Sydney Phone 7 days ago
Sydney Phone 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • midii
    Ken Moore (@midii) reported from Sydney, New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • mrsdenneysmith
    Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales

    One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales

    @Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.

  • NickyWill100
    Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported from Sydney, New South Wales

    @bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.

  • s3_gunzel
    Ben Cousins (@s3_gunzel) reported from Sydney, New South Wales

    If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically

  • chriscowa
    Chrisco (@chriscowa) reported from Sydney, New South Wales

    @telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.

  • paulkneipp
    Paul Kneipp (@paulkneipp) reported from Sydney, New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • MrLloydicus
    Lloyd Nurthen (@MrLloydicus) reported from Sydney, New South Wales

    @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

  • callejap
    Patricia (@callejap) reported from Sydney, New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • croydoncathy
    Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales

    @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

  • scibidoo
    Jamie (@scibidoo) reported from Sydney, New South Wales

    @phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!

  • bigyahu
    alan jones (he/him) (@bigyahu) reported from Sydney, New South Wales

    @NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.

  • vacant3rdman
    Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, New South Wales

    @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

  • p_terg
    ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑‍🚀🤳™️ (@p_terg) reported from Sydney, New South Wales

    @hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.

  • 28061914mary
    Allan (@28061914mary) reported from Sydney, New South Wales

    @theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?

  • bwrigley
    BDubAus (@bwrigley) reported from Sydney, New South Wales

    @Telstra Service became available again late yesterday afternoon.

  • HaisamMorhi11
    Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South Wales

    You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • michaeljames947
    Mike Hutchinson (@michaeljames947) reported

    Just been asked to complete an oxymoron. A Telstra customer satisfaction survey. Reminded me of a 1980s Telecom survey that found customers hated them, leads to a management recommendation to educate customers…(who they called “subscribers”)

  • Posica
    Luke (@Posica) reported

    @ttyoma_ @luckychappy_ Well im with Telstra and the servers just arent good on apex unfortunately. Especially recently alot of slow mo or higher ping games

  • JohnSil81971396
    John Silvester (@JohnSil81971396) reported

    @karlstefanovic Sold off Telstra and government assets to their mates to square the debt. Big thugs these two. Cost of living crisis that Australians are facing is because of the regressive mess of the GST There was never a good crisis before the GST.

  • footyindustryAU
    sportsindustry (@footyindustryAU) reported

    @WSWanderingEels @leigheustace AFL Media/Broadcast =/= NRL Digital/Broadcast in terms of line items. Telstra have rights to the AFL website network, its replays and highlights

  • lynettekc
    Lynette (@lynettekc) reported

    @MikeCarlton01 **** Telstra 🤬

  • Bailey92035278
    X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported

    @WSWanderingEels On the rare occasion Vodafone customer I actually agree with Telstra yes you have to go now if you’re the NRL like yeah 2029 if you want to beat the AFL over anything then this would be the one AFL hasn’t even talked about 20th team. Time for the NRL to put up or shut up

  • rightasrain100
    Robyn 🇦🇺🇮🇱🇺🇸✝️🙏🏼 (@rightasrain100) reported

    @Kate3015 It’d really not that hard to spot but to the untrained eye they always look legitimate. My husband a case in point. He doesn’t click on the link but always asks me how to deal with it. Every time I,show- block the email via,the contact card, delete, simple. Government departments never send you anything, just a notification to go to My Gov. Telstra has the email in the App. If it’s not there it’s not real. There are couple I can think of.

  • JunoNameon
    Juno Nameon (@JunoNameon) reported

    @the_LoungeFly @Telstra You have to go through the ombudsman to get an Australian staff member, someone with access to your records apparently or can fix anything. The call centers are just to keep you preoccupied long enough that you get sick of it and go away.

  • skylarusi
    𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝕾𝖐𝖞𝖑𝖆𝖗𝖚𝖘𝖎 © (@skylarusi) reported

    @the_LoungeFly @Telstra 2/2 ...regarding my plan's data He claimed I'd been paying $50/mth 4 3MB of data I contacted Telstra via FB They must have told him He wasn't happy When he finally contacted tech support to fix it he listened in while I was giving feedback I reported that breach of privacy on FB

  • joey8bitz
    calmingdown (@joey8bitz) reported

    @enz2g @1WeakGuttedDog Telstra is really going to hinder its own company 🙄 You, are the ******. Telstra has shareholders that want as MUCH money as possible. There is no way they would intentionally jeopardise that. You are full of ****, plain and simple.