Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 3 outage signals in the last 24 hours around Sydney, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 8, 8:24 PM GMT+10.
- Internet (45%)
- Phone (36%)
- Wi-fi (9%)
- E-mail (7%)
- Total Blackout (1%)
- TV (1%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2144 , 2040 , 2170 , 2155 , 2037 , 2195 and 2190 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 12 hours ago |
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Sydney
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Internet | 18 hours ago |
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Sydney
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Internet | 1 day ago |
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Sydney
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Internet | 2 days ago |
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Sydney
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Internet | 2 days ago |
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Sydney
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Internet | 3 days ago |
Community Discussion
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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ell🤘🏼 (@ell_nicole) reported from Sydney, New South Waleshaven’t had internet for nearly 6 weeks @Telstra are AWFUL. worst service ever!
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Monty Hamilton (@montyhamilton) reported from Sydney, New South Wales@speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@joelpmichael @jendudley @Telstra Haha, yes. I am a Bigpond cable Internet customer. I had Foxtel, dropped as soon as I could unbundle it. The paclage I have now (off-contract) is $119 per month including the speed pack for 100/5Mbps. HFC arrives April. I can get a better plan from @Aussie_BB. Tough call (not).
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Joe Kiely (@joekiely) reported from Sydney, New South Wales@igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant
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melgianoutsos (@melgianoutsos) reported from Sydney, New South Wales@Telstra After 2 hours on the telephone and being transferred to 5 different operators the estimated fix date was yesterday. This was after a technician had been at the house for 4 hours. We still have NO internet. Yes to mobile data. Expensive!
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Josh Mckinnon (@corduroy) reported from Sydney, New South Wales@haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.
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melgianoutsos (@melgianoutsos) reported from Sydney, New South Wales@Telstra Yes. We now have no internet or foxtel! Gone from slows speeds unable to load a page for weeks to no having nothing. Initially outages said 2 days...news says tbc. Dreadful service truly dreadful.
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SamWise (@SamWise4Peace) reported from Sydney, New South Wales@Telstra I have given you the complaint numbers! Please take the efforts of going over our case! We have taken a lot of efforts to get behind Telstra and no results yet! SHAME ON YOU TELSTRA! You should feel ASHAMED TO FOOL PEOPLE!
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Anil Singh (@Singh02017) reported from Sydney, New South WalesFinally, after 10 days without internet @Telstra & @NBN_Australia managed to fix my cable broadband service yesterday! Thank you. @charlietech
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Beau Ushay (@BeauJUshay) reported from Sydney, New South WalesWhat a surprise, the @Telstra complaints page doesn't work.. #CustomerService #AustralianInternet #telstra
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Joe Kiely (@joekiely) reported from Sydney, New South Wales@Telstra Outage since Wednesday. No cable internet or foxtel
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SamWise (@SamWise4Peace) reported from Sydney, New South Wales@Telstra @7NewsSydney @9NewsAUS @10NewsFirst We have wasted 100s hours of calls, chats and visits to Telstra to just get us the promised home internet connection! ITS BEEN FRUSTRATING since 2nd Dec 2018 and no hope yet! Telstra is the worst! 3rd world country would do better!
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melgianoutsos (@melgianoutsos) reported from Sydney, New South Wales@NBN_Australia @Telstra_Outages @Telstra Complete waste of my time. No cable since last Thursday. Check hourly on outages page for update complain on Twitter no updates I call ma’am there is no outage at your address put on HOLD the NBN technicians are all in Townsville. WTF 😳
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melgianoutsos (@melgianoutsos) reported from Sydney, New South Wales@Telstra I tried them earlier. No help just an apology.
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SamWise (@SamWise4Peace) reported from Sydney, New South Wales@Telstra @Telstra Complaint numbers SR 1-1907148313974 and SR 1-1907148313978 telling us to wait 48 hours again 😱🤢🤯🤬🤮 Case number: 169888223 SHAME SHAME SHAME TELSTRA #UNWORTHY #POORCUSTOMERSERVICE
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Nadim C Sharbean (@nadimcsharbean) reported from Sydney, New South WalesREASON TO HATE TELCOS 672: A month ago I signed a contract to change my cable to @Telstra ... After weeks of being stuffed around with technicians, they tell me they actually CAN'T provide a cable service to my house. 🤬 #telcohell #theworst #CustomerExperience
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PinarooRay (@PinarooR) reported from Sydney, New South Wales@JohnWren1950 Self Funded= no pension, no $900 from Kevin07, worked hard for 50 years banked, paid extra into super when l could, got telstra AMP NRMA and NIB shares when the de mutualised. Drawning down on my super to live. Company tax already paid on those shares so that's why l get a credit
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GayCarBoys (@GayCarBoys) reported from Sydney, New South WalesIn all my years as a bank teller and Telstra employee, I never considered myself a thug. How can I have been so wrong #unionthug
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MT (@blueman99) reported from Sydney, New South WalesAnother night, another Foxtel and Telstra internet outage. Has been occurring on and off for weeks. Pathetic.....should be a royal commission into @Foxtel and @Telstra
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Andrade (@jasonandrade) reported@lightfootsj @Telstra A wild thought but have you considered other providers of Internet services? I realise the big T has the largest advertising spend but there are alternatives. @Aussie_BB gets a pretty good rap and they have some signup deals at the moment.. Certainly great customer service!
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17s Fibby (@FibbyAU) reported@Telstra On Thursday, I switched to a new provider, it won’t switch, I’m not getting signal on my new SIM card and I asked the new provider and they said it’s on your end
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💧simon holmes à court (@simonahac) reportedcome to think of it, there are days where i'd use the service for jetstar, qantas and telstra.
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@cats!!! (@cats2007) reported@Telstra 9 different people have tried to 'help' so far, promised it will be fixed, to no avail. It seems that no one in there knows how to swap $ over to another account. Supposedly a 'manager' of sorts was going to call. That was midday Friday.
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Ben🖖 🐨🇦🇺🚴🍺♻️☮ (@thecattery) reportedBloody @Telstra they've had this problem for 10+ years with chopping and changing plans, they reckon I can't buy a new phone under a promotion they emailed me about for an existing number without getting a new number, derr
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💧Mary Lucas (@kif_inti_mary) reported from Melbourne, VictoriaWhen you look back at all the work done in Victoria and all this fwit can focus on is pettiness Obviously she’s never had to deal with something as simple as Telstra or Qantas or a Bank.. fool girl
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FFqte/sean (@ripoldmate) reportedDamn @Telstra be ignoring me
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Charles Sevior (@CharlesSevior) reported@7olympics @Telstra Now I just watched the Jess Fox canoe run 1 replay. 4 hours behind live (poor). Not the Australian commentary (bad). When will you post run 2?
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Lee Maynard (@chubacker) reported@andy_penn @PressClubAust "Telstra to pay $25 million in refunds for slow NBN speeds." Just think Andy you could pay 20% of that if you were to forgo your bloated income. You preside over this inept organisation Andy. Fall on your sword Buddy. Its The "Harvard" thing to do
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FREE BRITNEY NOW (@dylarrno) reportedI don’t know when it happened but telstra went from having the best nbn to the worst lmao