Telstra Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4005, 4102, 4169, 4103 and 4003.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
City | Problem Type | Report Time |
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Brisbane | Internet | |
Brisbane | Phone | |
Brisbane | Phone | |
Brisbane | Phone | |
Brisbane | Phone | |
Brisbane |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?
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Tupperwave
(@TUPPERWAVEMUSIC) reported
from
Brisbane, State of Queensland
@Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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TheBLACK🌚TRACKER
(@Chad50726588) reported
from
Brisbane, State of Queensland
@IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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Craig Chiffers 📞
(@cchiffers) reported
from
Brisbane, State of Queensland
Hey @Telstra - something is broken in the Brisbane CBD with mobile internet
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@Telstra outage Foxtel New Farm 4005 Brisbane. Help ?
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craig
(@m0un10_) reported
from
Brisbane, State of Queensland
@benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
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deki.eth
(@DekiZedd) reported
from
Brisbane, State of Queensland
@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
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Deni
(@d_mcguiness08) reported
from
Brisbane, State of Queensland
@Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having
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Brian Craddock
(@Br1anCraddock) reported
from
Brisbane, State of Queensland
@Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
@Telstra Problem taken care of promptly by Brandon. Thanks
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David
(@singaporedavid1) reported
from
Brisbane, State of Queensland
@RoadknightThe Telstra and the NBN will never deliver.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.
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• Kate •
(@katea76) reported
from
Brisbane, State of Queensland
Qantas, Telstra and the CBA should never have been sold off.
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Stuart Robinson
(@TheVinsomniac) reported
from
Brisbane, State of Queensland
Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Looch
(@spalliera) reported
from
Melbourne, State of Victoria
@uglybustards @AFL Signed up to Kayo or Telstra. If you are already a kayo customer close that and open one with Telstra at $5 a month for 12 months. Better in your pocket
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Ugly Bustard
(@uglybustards) reported
@spalliera @AFL But i am already a telstra customer, no coverage. Am I not understanding something?
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Ugly Bustard
(@uglybustards) reported
What’s the go @afl? Being a Telstra customer not good enough for live coverage? Need to join Kayo?
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Tycer
(@tycertank) reported
I understand that things are different in COVID times, but I've been in this tech support chat with @telstra for three hours and I now have no internet at all. Tomorrow I will return the modem and NBN box.
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Memor-X
(@XMemor) reported
@9NewsMelb and what happens when the network crashes as we've seen happen with Telstra and Optus networks which in turn knock out the checkouts? not to mention people are less lightly to overspend when they are physically holding onto cash.....unless that's the point
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☭Aussie ******☭
(@mygoodfriend5) reported
@Telstra Your stupid workers keep giving me wrong info and then when I do get to the right people they say my IMEI code isn't a real one and make me wait 5 days for a response,
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Daniel
(@Danoz3806) reported
@AlboMP My nbn is terrible, 4g hot spot through my phone is better for speed and ping. I have telstra 500gb pagage with 50mbs speed but im luck to get 1.5mbs thanks lnp
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Phartiphukborlz
(@PeteLawler) reported
Sitting outside @AmbulanceTas HQ with a Pixel 5 on @telstra and only getting an HSPA signal #winning
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Ewen Bell
(@ewster) reported
@DrowningShark @catrollison Telstra well help him restore the number if he lost the sim card is no biggie.
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Craig Gregory
(@craig_gregory1) reported
How many @Telstra support technicians does it take to fix your NBN internet & phone lines? Despite multiple attempts, Zero it seems. Come on Telstra pick up your service & help your clients!!