Telstra Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4053, 4102, 4006, 4005, 4011, 4165 and 4169.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
||
| Brisbane |
Wi-fi | |
| Brisbane |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra Still slow
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok
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Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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Lilia
(@liliabernede) reported
from
Brisbane, State of Queensland
@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Stephen Humphreys
(@shumpty77) reported
from
Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@lucky703 @zanerednwhite I have only seen offers for Telstra customer's
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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KORZING
(@KORZING) reported
Using "New phone feeling" in the past and "Upgrade and Protect" now with @Telstra always feels like a second class citizen when a new iPhone is released... Always have to call them to order/pre-order the new phone, never able to hit the release date...
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Phillip Persson
(@techphil) reported
@skaye @Telstra @Telstra I’m getting this problem too. I messaged the Telstra Member Support desk like you said and they said that “orders can take a while to be full filed”, I haven’t been able to place an order yet!??
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The True Fact
(@TheTrueFact3) reported
@Telstra #Telstra #telstra The people Twitter Telstra got to message me did not help. They messaged me the number for scam calls. Scam calls gave me the wrong number for billing. I now have a second number for billing.
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🤨 The Dad Joke Teller 🤨
(@joelpmichael) reported
@k_morrissey @Telstra Firefox extension “Don’t **** With Paste” is essential these days to undo this kind of brain damage (especially password fields when using a password manager)
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vomont_twitch
(@vomont_twitch) reported
@unofficial_amy Being a virgin sucks. My dad was a virgin. And was depressing. Eventually I was able to assist him and change that status. Now he’s with Optus. But A lot of ppl prefer Telstra phones. We are talking about mobile phones right? 🤔🤔
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Jexodus21
(@JExodus21) reported
@ThePrenderCast I still use "That'll be the phone Reg" (Telecom or Telstra). Never use the sushi line.
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Eric
(@bananman1234) reported
@Miss_N0159 @Telstra When this happens to me I normally turn it off and back on. Seems to fix it
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sammy dower
(@sammydiva) reported
@Telstra what is with ya internet today having problems all day on the PS4 Foxtel app won’t work Stan won’t load even nine now won’t load keeps buffering and Apple TV what the hell is going on sick of this
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Bayston Group
(@BaystonGroup) reported
@Telstra cancelled order SMB53083088 without explanation. 4 hours waiting for an ‘expert’ to respond on chat being the only contact us platform. You have the best network and the worst systems and customer service. What now?
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Charlie Walsh
(@Charlie51010577) reported
@Telstra WTH. My wifi has been slow since April. The people I’m speaking with on the phone refuse to get nbn out to my address. I want it rectified. Paying upward of $100 for nothing