Telstra outages and service status in Brisbane, Queensland
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Full Outage Map
- Telstra generated 2 outage signals in the last 24 hours around Brisbane, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 14, 12:28 PM GMT+10.
- Internet (56%)
- E-mail (13%)
- Wi-fi (13%)
- Phone (13%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4101 , 4132 , 4030 , 4122 , 4102 and 4053 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Internet | 6 hours ago |
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Brisbane
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Internet | 7 hours ago |
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Brisbane
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Internet | 2 days ago |
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Brisbane
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Wi-fi | 4 days ago |
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Brisbane
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Phone | 4 days ago |
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Brisbane
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Phone | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, Queensland@IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.
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Bradders (@editsmithy) reported from Brisbane, Queensland@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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David Kapernick (@birdnoises) reported from Brisbane, Queensland@MoistenedTart Telstra reception is ****.
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Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, Queensland@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, QueenslandEven Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Jase Clamp (@jaseclamp) reported from Brisbane, QueenslandThis is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Doug @ 🏡 (@DougAtLast) reported from Brisbane, Queensland@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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• Kate • (@katea76) reported from Brisbane, QueenslandQantas, Telstra and the CBA should never have been sold off.
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IanRob (@IanRobert_60) reported from Brisbane, Queensland@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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Ben Preece (@Ben_Preece) reported from Brisbane, Queensland@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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Lilia (@liliabernede) reported from Brisbane, Queensland@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....
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Jordan Millar (@jordanmillar) reported from Brisbane, QueenslandA challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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Laundry Worship (@Reggi05) reported from Brisbane, Queensland@franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard
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Rahul (@wildnez) reported from Brisbane, Queensland@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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craig (@m0un10_) reported from Brisbane, Queensland@benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies
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Michael Mac (@Salvete02Mac) reported from Brisbane, Queensland@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
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belindajane (@BJOfficial) reported from Brisbane, Queensland@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Roansome (@roansome) reported@teslaownersSV I'm looking forward to this service coming to Australia. **** Telstra and Optus...
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Marko Matvikov (@MarkoMatvikov) reported@OTheChad Telstra is about as bad a company as I’ve ever had the displeasure of dealing with. All care, no responsibility.
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Jimbo Jones (@JimboJones2025) reported@Telstra How about you fix your connection as well. Biggest Australian telco and still having network issues. What crap are you
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miss_84 (@Miss__84) reportedAgaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet
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Con! (@c0n_AU) reported@JC47053522 @JohnOBrien101 Just like AusGov has some minor ownership of Telstra and Qantas, but has no say in their horrible business decision either!
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EVStraya (@EVStraya) reported@electricfuture5 @Telstra Lack of data in shopping centres consistently was the main reason for me moving. Was going on for 6+ months. Went into the Telstra shop and they were all on wifi. With Optus now, obviously have their own history but I have had far less issues with them.
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Jackson To (@jacksonto888) reported@EFTM “Good time to bury bad news moment” kind of timing. Does it mean Telstra didn’t have the money before to improve services in prior years due to technology changes?
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Beth D Kicinski (@no1historychick) reported@MichaelWestBiz @sainsburychina Loyalty programs are the ultimate con. Telstra just emailed me to say my mobile plan will be increasing by $5/mth, but my service won't improve. I'm unwillingly signed up to their "Rewards" - something built into the pricing. This should be outlawed.
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yeah yeah its anne (@annabell_JG) reported@Telstra prices of plans going up but half the time you loose reception go shopping in supermarkets/train locations reception gone we pay top dollars and get horrible service if complain told oh its difficult indoors! Interesting how lower income countries have better reception!
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Melinda Walsh 🚜 🇦🇺 🐑 🌾🏏 (@walsh_mindy) reportedTelstra email re increased $$ & why it’s necessary. “Increasing our prices helps us keep improving our mobile network performance, reliability & security to better support changing connectivity needs.” I disagree Telstra!!! You only successfully increased black spots of NoService