Telstra Outage Report in Brisbane, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4030, 4118, 4171, 4061 and 4105.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Telstra
Telstra is having issues since 12:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (32%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
||
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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winky 🤹🏻♂️
(@wmcneillie_) reported
from
Brisbane, State of Queensland
@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
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💧Phil viva la republic
(@pwwingman) reported
from
Brisbane, State of Queensland
@randlight I empathise with you however Telstra should look at their own broken service model
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Leanne Piercy
(@fit_chef_leanne) reported
from
Brisbane, State of Queensland
@GailMcfarlane1 @BelongAU I jumped on here and searched for Nundah outage as it says my WAN is down, but Telstra site says no outages at this address :/
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.
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liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
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Rina
(@Trinkett) reported
from
Brisbane, State of Queensland
Been waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
@gerrycircus @Telstra Issue resolved on phone now. Am in conversation with @Telstra now @gerrycircus. I’d like to know why everyone can’t be trained to help less abled customers. Keep you posted.
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Yummy! Ideas
(@Yummy_Ideas) reported
from
Brisbane, State of Queensland
@Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Flangela
(@Flansq) reported
from
Brisbane, State of Queensland
@Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.
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Rick König
(@rickrkoenig) reported
from
Brisbane, State of Queensland
@Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.
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Louise Long
(@longlou) reported
from
Brisbane, State of Queensland
Hey @Telstra disappointing that I made a detailed appt online for a store to fix home handset for my hearing impaired dad, only to find out once there nobody could help and we were sent home to call your Disability Service number. Pls update website with this info.
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Wayne Lund
(@WayneLund13) reported
from
Brisbane, State of Queensland
@slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kim
(@bahamutedean) reported
@Telstra NBN not working again!how frequent you want to piss your customers off? Backup SIM card also not working, what else do you have to retain customers, by lying?
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Paul
(@davispg) reported
@CoomaSM @YaThinkN @BreakfastNews geez - I've my own business issues with the big T at the moment - and have heard numerous anecdotal evidence of there being something rotten in Telstra billing. Remember when One-Tel died because their billing was stuffed... Is T "too big to fail" ?
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jim harvey
(@jimharv58164767) reported
@Nazalou @Telstra Yes, I use an iPad a great deal. The internet connection is so slow I couldn’t possibly use what I pay for in a month. This is a relatively recent, past few months, occurrence. And I’m right under a tower on a hill top in Fremantle. I’ve had past bad experiences with Telstra.
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Jonny Allen
(@therealjonnya) reported
2 weeks to fix a fault when they agree that a replacement modem should have been ordered on the first call... that's @Telstra for you.
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Rohan Warwick
(@rohanwarwick1) reported
@Telstra- want to fix the internet at alligator creek 4740 Absolutely **** but I guess you will charge me full price for the month which is all good in your eyes
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Daddy DeVito
(@queerdorito) reported
@Telstra @kristin8X Holy **** Angela, why would you think this would be an appropriate response? On the OFFICIAL TELSTRA ACCOUNT, TOO!!
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steve pyrros
(@stevepyrros) reported
@Telstra Less service for more money. Sounds about right.
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dean stone
(@888stones) reported
@Telstra If I could talk with someone over the phone, regarding a phone,I might be interested. But, to navigate through apps and plan's and to click here and click there.scroll down and up. When Telstra wants me to buy a phone worth over$1500 ,I want customer service
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Craig Clark
(@iamcraigclark) reported
So don't @Telstra even answer the phone anymore? Trying to follow up on something and any option I choose on 132200 results in an SMS link to self service and then it hangs up. [And the self service is no help for my query] - Pathetic service.
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Matt Fysh
(@mattfysh) reported
@Telstra You can’t copy the whole chat transcript - only one message at a time. Taking screenshots is the only option? That’s pathetic Pages and pages of poorly worded messages from your staff telling me to check this and check that. You’re at fault here, fix your own mistakes.