Telstra Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4101, 4006, 4169, 4171, 4103, 4120 and 4102.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (23%)
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E-mail (21%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Craig Chiffers 📞 (@cchiffers) reported from Brisbane, State of Queensland
Hey @Telstra - something is broken in the Brisbane CBD with mobile internet
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Deni (@d_mcguiness08) reported from Brisbane, State of Queensland
@Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having
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• Kate • (@katea76) reported from Brisbane, State of Queensland
Qantas, Telstra and the CBA should never have been sold off.
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David Kapernick (@birdnoises) reported from Brisbane, State of Queensland
@Telstra outage Foxtel New Farm 4005 Brisbane. Help ?
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craig (@m0un10_) reported from Brisbane, State of Queensland
@benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies
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TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, State of Queensland
@IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.
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Brian Craddock (@Br1anCraddock) reported from Brisbane, State of Queensland
@Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.
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Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland
So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.
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deki.eth (@DekiZedd) reported from Brisbane, State of Queensland
@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
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Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland
@Telstra Problem taken care of promptly by Brandon. Thanks
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Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland
Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland
Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
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Mire Madra (@MireMadra) reported from Brisbane, State of Queensland
@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Mire Madra (@MireMadra) reported from Brisbane, State of Queensland
@Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.
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Mire Madra (@MireMadra) reported from Brisbane, State of Queensland
Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Mire Madra (@MireMadra) reported from Brisbane, State of Queensland
A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Stuart Robinson (@TheVinsomniac) reported from Brisbane, State of Queensland
Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, State of Queensland
@Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?
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Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland
@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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David (@singaporedavid1) reported from Brisbane, State of Queensland
@RoadknightThe Telstra and the NBN will never deliver.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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UNDEAD KING (@BRONXO69) reported
@DFactualists @Telstra Telstra reckons I applied for nbn and put a appointment for a nbn connection tech to set up the nbn. I never applied for nbn I only got a phone esim and own the phone out right. The complaint has taken more then 7 days about it
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UNDEAD KING (@BRONXO69) reported
@DFactualists @Telstra Telstra reckons I applied for nbn and put a appointment for a nbn connection tech to set up the nbn. I never applied for nbn I only got a phone esim and own the phone out right. The complaint has taken more then 7 days about it
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Here’s Johnny! (@BrumbyinTahland) reported
@D_LittleproudMP What did you do about it in your 9 years in government? Nothing positive. Remembering it was Howard government that privatised Telstra who you would need to provide this service.
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Lynne Townson (@LynneTownson) reported
@BazzaCC @Telstra We're in the middle of this crap too at the moment, NBN is a joke at our place.
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💧Ron Jones❄💧 (@RBJRON) reported
service fails. I don't know how long I will be able to stay online, it depends on how windy it becomes. Such are the **** services provided by Telstra and NBN
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Elizabeth Blackwell (@EBlackwell6280) reported
@Matt_Camenzuli I use Telstra mobile and broadband and Express VPN. When I turn on the VPN the evil pieces of flesh @telstra slows the download speed. Turn it off, back to normal. Turn it on, slowed down again.
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Samuel Jack (@jackalmuse) reported
@Telstra Hello. I received an email informing me that my bill is going up, yet again, for the same service, during a #CostOfLivingCrisis. I live on the DisabilitySupport Pension and #Telstra is pricing me out of my Upfront Mobile Plan. Then I see an ad on #Instagram, that new Upfront customers are getting $20 off per month for 12 months if they sign up before June 30! But a loyal customer like me, who always pays their bill, gets charged more. This is such a slap in the face to all your loyal customers, I think we should receive the discount too. This is disgusting.
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Colleen Gleeson (@gleeson_colleen) reported
@BazzaCC @Telstra There is a communication ombudsman. Your local member will be able to help you get the number. Your problem will get fixed smartly.
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Catherine Tabone (@CatzGotAutism) reported
@BazzaCC @Telstra Have you called the ombudsman...they will help
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asiapac01 (@asiapac001) reported
@Telstra @BazzaCC As a Telstra shareholder its pathetic the customer one gets these days. Just automated AI bots