Telstra Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4169, 4006, 4161, 4102, 4152, 4101 and 4032.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Dr Terry Sweeney CMG (@terrysweeneyAU) reported from Brisbane, State of Queensland
@Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Mark (@teamallen) reported from Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Stephen Reeves 🔫 (@smadge1) reported from Brisbane, State of Queensland
@JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues
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Paul (@ardmorelad) reported from Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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Aaron Birkby (@AaronBirkby) reported from Brisbane, State of Queensland
@bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account
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Alistair Roberts (@ShadowRoberts) reported from Brisbane, State of Queensland
@SteveMolk @Zesder15 @chooks666 @disneyplus @Telstra But any reply has to be better than stock one about "offering best entertainment choices on the best network" If it's commercial just say sorry we can't offer that content.
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Nick Ng (@nicko_316) reported from Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Robert Gunner (@badtastefatboy) reported from Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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Dez (@D0zzle) reported from Brisbane, State of Queensland
Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
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John Knight (@jak_knight) reported from Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
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Doug @ 🏡 (@DougAtLast) reported from Brisbane, State of Queensland
@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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World’s gone mad (@CoolDadfromOz) reported from Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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David Bourke (@DBourkeBFS) reported from Brisbane, State of Queensland
Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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Bradders (@editsmithy) reported from Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Richard (@RichardWKerr) reported from Brisbane, State of Queensland
No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Troy Hanson (@newwayofliving_) reported from Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Sian Prior (@sianprior) reported
Just discovered that a bunch of text messages from friends over the past couple of months never arrived. So if you texted me and I haven’t responded - apologies. 😟 And also #telstra wtf??
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alex (@AlexBarbagallo5) reported
@Telstra Telstra is so bad it cuts out all the time and it’s so slow...
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Tom Porter Bridges (@noskap) reported
Telstra has really gone down the drain, huh. 😬
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Andrew Elwell (@elwell2000) reported
@andysc @diodenschein Thought i saw a headline this weekend that @Telstra were notifying lawyers that fax service was finally going away ...in 2030 (But can't find source again now)
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Paul Hadlow (@VK2PNH) reported from Balranald, State of New South Wales
Rang @VodafoneAU back in October 2020 to upgrade my phone. Went through everything and was told I would hear back and that’s never happened. So will be walking into @Telstra and porting my service over to them.
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Jole Wright (@JoleWright) reported
@Telstra Just wanting to knew if there is any cost to cancel my contract OR change plans with Telstra. The app says $0 for both but just want a confirmation. I got a reply setting the expectations of what messenger is at 9:20am yesterday. I’ve heard nothing since.
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Mark Allan (@markall43) reported
@Telstra I am experiencing an outage on my NBN in the Taree Nsw area.
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Queen NomNom De Plume (@stinginthetail) reported
@MinhKular me too - i was stuck with them on Central Coast in NSW, cos copper so bad, repair delays cos if with optus not telstra meant no phone most of the time. I was about to escape, left til last min cos was told did not need install, cos cable here. Was a complete lie.
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Kranky Kath (@kathtatts) reported
@Telstra I live in a small remote community. Mobile and landlines have been down for more than 24 hours now. Any idea when we might expect to get services restored?
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Yusuf (@YouiYMZ) reported
@telstra pls fix your net