Telstra

Telstra Outage Report in Brisbane, State of Queensland

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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101 and 4169.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Brisbane, State of Queensland 04/19/2024 08:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Brisbane, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane Phone
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • jaseclamp Jase Clamp (@jaseclamp) reported from Brisbane, State of Queensland

    @telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

  • raeallen Rae Allen (@raeallen) reported from Brisbane, State of Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

  • darkphoenix_68 Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • mireelr Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, State of Queensland

    @rubin_angela @Telstra someone needs your help.

  • BJOfficial belindajane (@BJOfficial) reported from Brisbane, State of Queensland

    @Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Brisbane, State of Queensland

    Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

  • liliabernede Lilia (@liliabernede) reported from Brisbane, State of Queensland

    @Telstra Still slow

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @lucky703 @zanerednwhite I have only seen offers for Telstra customer's

  • Maintenonmadame Jane #Notshot Pepper 🎀 (@Maintenonmadame) reported from Brisbane, State of Queensland

    @manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported

    You want to charge me for not returning a modem that I never ordered. It has since been returned by Mermaid Beach post office. Get off my case @Telstra I will take this to the ombudsman if I have to.

  • dick_bauch DickBauchdotcom (@dick_bauch) reported

    @quillmama @matthewslaurie @sallymcmanus Telstra (in my experience) has proved a poor service - see TIO complaints - and is a shadow of its former self (in my opinion). Shareholders want their companies to flourish.

  • GunjapartyOz Gunjaparty (@GunjapartyOz) reported

    @sallymcmanus What was the first privatisation of a government asset. SEC - Jeff Kennet to ISCCA (IBM-LendLease). The next big Federal transformation to ISCCA? 1997 Telstra (pre privatisation). Why won't the CPSU support my WT claim? Half pay on accumulated leave cannot be legal?

  • SallyLawry 💧Sally Lawry (@SallyLawry) reported

    @RuncibleH It is a bit like sticking with Telstra and the Commonwealth bank . All pretty terrible and I still stick with them

  • GunjapartyOz Gunjaparty (@GunjapartyOz) reported

    @sallymcmanus Here's a thought. Instead of running silly redundant surveys, how about the CPSU & the ACTU look into the July 30th 2020 IBM/Telstra redundancies. That's right, during the Pandemic via Web by unknown mngr. And they ripped me off. 42 years a member, how about a bit of help?

  • MichaelChisnall michael chisnall (@MichaelChisnall) reported

    I think perhaps there is a significant problem with the @Telstra @Bigpond pop and imap outgoing email service which is not being acknowledged. Is anyone else experiencing problems.

  • Gunsinaustralia Sensible Centrist 🌸 🇦🇺 (@Gunsinaustralia) reported

    @RoadknightThe @randallgill You could considering changing ISP's if that is the case. Use iiNet or TPG. They run their own infrastructure. Telstra are crap most places you live for internet access.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported

    @o_spillain @ArtfulKelly Absolutely nailed it but it's not just Energy, TAFE has gone to **** since it's been privatised too. Telco's too. Recall when Telstra was Telecom, it was so much better and the service was excellent, now it's a joke. Privatisation = Profits over Service in most instances.

  • MrCrouton80 💧Granton Smith (@MrCrouton80) reported

    @evbriefmedia They're on Optus are they? My phone is on Optus and the car (Model 3) is in Telstra - I often find my phone signal quits before it does on the car, especially once I leave regional towns around the Central West. Weird that it's dropping out in town though?

  • JAYSEE423 Joe Carli (@JAYSEE423) reported

    100km from Adelaide GPO..speed test: Down=.21..: Up=.02....dunno how I got here!!..give it away Telstra..you're ******' USELESS!..USELESS!..READ MY LIPS..USELESS..go die in a corner somewhere and hand it all over to Huawei..THEY'LL deliver...now f#ck off and die useless c#nts!