Telstra Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4102, 4053, 4169, 4109 and 4305.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
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🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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Nathan Bush
(@nathbush) reported
from
Brisbane, State of Queensland
@thewordsofshief @Telstra But can you still fix my phone?
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Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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Grant says...Blame it on the sciece! 😂
(@G_D_Ison_Writer) reported
from
Brisbane, State of Queensland
@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard
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Nick Dowse
(@nickdowse) reported
from
Brisbane, State of Queensland
@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
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Luci Power
(@reallucipower) reported
from
Brisbane, State of Queensland
@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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Stephen Viller
(@viller) reported
from
Brisbane, State of Queensland
@Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.
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IanRob
(@IanRobert_60) reported
from
Brisbane, State of Queensland
@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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Julia Mackerras
(@julesmackerras) reported
from
Brisbane, State of Queensland
@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
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Hanna Elizabeth
(@Hanna_Unwin) reported
from
Brisbane, State of Queensland
@Telstra wtf is up with the connection in morayfield lately it’s gone to ****?
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PaulyAU
(@pauly_au) reported
from
Brisbane, State of Queensland
@Telstra is there a 4G outage in Brisbane right now?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Luttrell
(@JasonLuttrell9) reported
@JudyHinchcliffe Oh yes I read this Scam , and Unfortunately Macquarie Bank should have froze their accounts straight away. I'm not surprised they didn't. They are a f ing joke , they are a Bad institution that I would never deal with 💯. Optus , telstra , are responsible for this BS. A joke. 😡
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Denyse Whelan BEd.MEd.
(@DenyseWhelan1) reported
@Telstra After finally getting through, and a person from #velocity working through every issue it might be, a technician is coming next week. Meanwhile we are online, via 4g with no extra charge to us ( we think!)
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MonicaD
(@mfluder_42) reported
@Telstra You have GOT to do something about your customer service options. Your app doesn't allow me to delete a product I added thru it. Spend hours trying to follow up. Your poor CSRs can't delete the product - so in 2023 I have to go to a physical store to get help. WTH?
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TM Timyoshi
(@Timyoshi_) reported
@Hezzaarfn Ye has Telstra just been bad cuz my edits been feeling delayed
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Trent
(@ConfessionsOfT) reported
@Telstra I just want to login and pay my bill and it's only giving me the option to 'add account'
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Nigel Hay
(@hawkbs65) reported
@Telstra Just went down as I loaded it. Will get back to you soon as it comes up. Am on mobile atm
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Nigel Hay
(@hawkbs65) reported
@Telstra Hi we seem to be having some serious issues with our internet in the Benowa 4217 area. This started 2 nights ago and seems to be getting worse. Have been home for an hour and it has gone down 6 times since. My brother says it went down 28 times before I got home.
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golfon5
(@golfon5) reported
I called Telstra 3 weeks ago and they said they would look into it. I went to the shop today as they hadn’t called back. I said I would cancel sim instead of paying a huge increase. They cancelled it today.. even though I am paid up to Tuesday #Disgraceful #poorform
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Adam Spence
(@AdamSpence_CBR) reported
@Telstra If they’re able to quote account specific personal information however, then you do have an issue I would suggest.
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God Tier Gaming
(@FBGodTierGaming) reported
@Timyoshi_ @Aussie_BB @Telstra 1000 down, but only 50 up? I don't understand...