Telstra Outage Report in Brisbane, State of Queensland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4051, 4102, 4053, 4169 and 4114.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (35%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (3%)
-
TV (3%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
Melanie Hawkins-King
(@Mellyjh) reported
from
Brisbane, State of Queensland
So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬
-
Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
-
Amanda Hoffmann
(@AmandaGHoffmann) reported
from
Brisbane, State of Queensland
TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra
-
Paul Travers
(@paultravers007) reported
from
Brisbane, State of Queensland
@Telstra I think it will be sorted on 10 July. Five week delay from order to installation of internet in Brisbane. I think my order got lost. And lots if phone time to find out just what was going on. Not without its problems for me. Fingers crossed for 10 July 2020. Paul
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
-
D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
-
Michael Mac
(@Salvete02Mac) reported
from
Brisbane, State of Queensland
@VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.
-
Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
-
Matt Time
(@Reggi05) reported
from
Brisbane, State of Queensland
@egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange
-
Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
-
Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
-
Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
-
Justin King
(@zerohash) reported
from
Brisbane, State of Queensland
Note: can’t work from home when internet is down @Telstra
-
Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
-
iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
-
Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
-
MissSassyPants🙉🙈🙊😂
(@JustMeAndMilo) reported
from
Brisbane, State of Queensland
@DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Lauren Forbes
(@LaurenForbes9_) reported
Anyone else having issues with @Telstra ? my internet on my phone has been pretty much gone the whole day 😳 Struggling big time to survive without snapchat
-
Paul Brown 🐂🐑🦐🌾🐐🍻🍇🥑🥭
(@Paul_Brown1) reported
@SamTomlin539 @LauraMeachim Given the 100’s of $millions spent with @telstra across Australia to construct the mobile network, you could be forgiven for wrongly thinking they offer regional Australia something better than 20th century technology 3rd world nations have better comms than regional Australians
-
Remy El
(@RemyEl8) reported
@Telstra don't send EDMs with offers if the offers aren't activated. I received a Binge offer and have been with your chat support twice, with the last one making me wait over 1.5 hours just to tell me "my shift finishes in 15 mins" without providing a resolution. Great service!
-
Sam Green Media
(@SamGreenMedia) reported
.@Telstra is refusing to give me a discount even though I went through day long service disruptions. Why? Because I didn't file a support ticket... LOL Sorry mate, was a little busy with something called ✨WORKING✨. Unlike "Meg" from Telstra Chat. Hi Optus, how's it going?
-
Lauren Forbes
(@LaurenForbes9_) reported
@DanicaDeGiorgio @Telstra And on top of that I can't make a report of the issue due to issues in the telstra app. Have restarted the app multiple times..... How else do we report the issue so it can be fixed asap?
-
Andrew
(@Pancakeface110) reported
@Telstra Why you dropping out today bro what's up do u need help.
-
CRGD Tendee 💙🍗
(@chickentendee) reported
Oh my god my internet has cut out 10 times already today @Telstra 😐
-
Luke Skystyler
(@LukeSkystyler) reported
@zzbrgood @bkbaguley @MSMWatchdog2013 Howard ****** that up. Optus and others were already competing with telstra's retail arm - only problem was telstra's wholesale arm was ripping them off. Telstra had to be split in two, much like it is now anyway with the NBN, and only the retail arm made public.
-
Lauren Forbes
(@LaurenForbes9_) reported
@Telstra @DanicaDeGiorgio And on top of that I can't make a report of the issue due to issues in the telstra app. Have restarted the app multiple times..... How else do we report the issue so it can be fixed asap?
-
Sir Brendan
(@BaconSupanova) reported
@Telstra Your Gold Support in your app is being useless and not listening at the moment. I'm trying to find out the status of a returned phone and they keep not reading and asking about an order 🤬