Telstra

Telstra Outage Report in Brisbane, State of Queensland

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The latest reports from users having issues in Brisbane come from postal codes 4006, 4000, 4300, 4152, 4075, 4170, 4109 and 4169.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Brisbane, State of Queensland 11/08/2025 16:30

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Brisbane, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @andy_penn So just another junky telstra piece of crap. All these features have been available for years on standard off the shelf modems. Why lock yourself into overpriced telstra junk?

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.

  • nathbush Nathan Bush (@nathbush) reported from Brisbane, State of Queensland

    @thewordsofshief @Telstra But can you still fix my phone?

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.

  • TheVinsomniac Stuart Robinson (@TheVinsomniac) reported from Brisbane, State of Queensland

    Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?

  • KoruCottage koru-cottage.com (@KoruCottage) reported from Brisbane, State of Queensland

    Just to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Telstra I never get that I was dealing with people with bad intentions, but there is something about how the organisation is structured that leads to massive end-user frustration.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.

  • pauly_au PaulyAU (@pauly_au) reported from Brisbane, State of Queensland

    @Telstra is there a 4G outage in Brisbane right now?

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • TUPPERWAVEMUSIC Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, State of Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @franksting @nytimes Telstra make it only possible for some things via there Ap which never works. Cancelling Adobe and Microsoft is really hard

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @boostmobile @Telstra 25 days and counting since trying to port to boost. Have been promised many times for resolution. Stuck on #vodafail right now. Ridiculous.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @alexbhathal @Telstra Probably cost. Under crisis global telecoms operators often push the rates it costs to land a call on their network sky high

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

  • singaporedavid1 David (@singaporedavid1) reported from Brisbane, State of Queensland

    @RoadknightThe Telstra and the NBN will never deliver.

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @MoistenedTart Telstra reception is ****.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • h4o8eY Shkodran Mustafi Fan Account (@h4o8eY) reported

    @Telstra Is there an option to change your credit card details on the app? My partner is struggling to do it and set up recharge. Please help???

  • geoff_craig GeoffroC 🏏🐶🥃🛩🐝🍯 (@geoff_craig) reported

    Telstra NBN is just ****... @telstra

  • Idealaw Kay Lam-MacLeod (@Idealaw) reported

    @petermclarty @Telstra Generally speaking the internet has always been pretty bad, since we moved here. For the first few years I kept logging support calls to get them to fix it, to no avail. I gave up running my own firm from home and got a job in the city instead. Now I’m back working from home.

  • stonedbandit88 Dabbling Bandit (@stonedbandit88) reported

    My favourite part was when #techsupport finally answered and said they hadn't received a call in quite awhile, agreed that the issue is easily identifiable as a faulty modem and that no the guy I spoke to 2days ago didn't send one out 🙃 Welcome to @telstra - worst support ever

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported

    @Telstra Ticket number is INC12983429 - I called it in at 7:30 am and was told I would have a resolution within four hours. @andy_penn

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported

    @Telstra Signal green Link off Online magenta Phone green

  • ziplowFX Ziplow (@ziplowFX) reported

    @antstep007 @Telstra This has been my life for like a month. And yes Im on the nbn...the No Broadband Network

  • karlos_au Karlos (@karlos_au) reported

    Has anyone else had similar troubles? And @Telstra, it is not practical to avoid my back yard for several days in a row. Fix your infrastructure please

  • AX10928 Anthony (@AX10928) reported

    @monica_2978 @JohnRuddick2 Telstra still has the stupid stay safe hashtag on my phones network name. It’s horrible so I had to turn off my SIM card!

  • johnhaynes85 John Haynes (@johnhaynes85) reported

    @tezzyxoxo I used to be with Optus 20 years ago. I swapped to Telstra and never been happier. Make sure it's Telstra themselves and not one of their 3rd party suppliers.