Telstra Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4171, 4064, 4005 and 4169.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.
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winky 🤹🏻♂️
(@wmcneillie_) reported
from
Brisbane, State of Queensland
@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.
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Esma Versace
(@EsmaVersace) reported
from
Brisbane, State of Queensland
@Telstra ADSL. Internet connection has been slow and dropping out for weeks
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Flangela
(@Flansq) reported
from
Brisbane, State of Queensland
@Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
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Joshua Jokic
(@joshjokic) reported
from
Brisbane, State of Queensland
@Telstra worst service ever today made to wait over 3hrs for a simple contract renewal and offered nothing, we actually even offered sales assistant a coffee 2hrs in.
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Angela Bensted
(@twothumbswriter) reported
from
Brisbane, State of Queensland
When I’m on the phone to Telstra, near tears, I imagine the young woman I’m struggling to converse with travelling home on a crowded bus after a long day at the call centre. The image helps me keep my shit together.
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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Janelle Miles
(@janellehmiles) reported
from
Brisbane, State of Queensland
@Telstra someone just rang me from an overseas call centre to say my internet and landline was to be disconnected within 24 hours. When I couldn’t understand what I had to do to ensure ongoing wireless coverage - which I have paid for - she hung up. Customer service - zero!
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tony
(@tzk1810) reported
What a great ******* day both my computer and internet **** themselves at the same time. Suck a fat **** Telstra and Microsoft.
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Paul Maric
(@PaulMaric) reported
@ozajo The biggest regret I have is switching from Telstra to Optus. The service is good most of the time, but when it’s bad it’s incredibly bad.
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Damosk
(@DamoskFGC) reported
I thought my stream having tons of lag issues recently was an issue with my net but nah it's just that Telstra downgraded everyone on 100/40 to 100/17 as "part of our continued push to simplify the number of plans we have available" What a joke. Changing to Aussie Broadband asap.
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Outworld
(@0utworld) reported
@DamoskFGC @Telstra In before they chime in & offer you some.... oh.... never mind..
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Tony Koch
(@TonyKoc69285191) reported
TENS of thousands of people each day getting scam messages to collect a parcel or log into a voice message. Is our legal system so pathetic we cannot compel Telstra to reveal to police who runs these scams and send them to jail. Seems easy solution to me. #auspol
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megadan
(@megadanFN) reported
@MuzzVal With aussie broadband rn and between 8-10:30 most nights its just terrible packetloss but yeh might try telstra
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Asit
(@asitit002) reported
@Telstra I Seriously doubt the level of fake commitments and promises. Order# I21021379446331 on 02/09/2021 Shipped on 17/09/2021 but not delivered. Reason - incorrct address from Telstra. Cases 19092897,19102101, Incident INC000097626692 raised to resolve. No result or refund
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Outworld
(@0utworld) reported
@SirSlush_ @DamoskFGC @Telstra I honestly don't think they're trying to retain customers when the do this. I reckon it's more saving face on social media. Just making it look like they give a **** lol.
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Damosk
(@DamoskFGC) reported
@0utworld @Telstra $125/month for 22mbps upload, then out of contract it's $145/month. It's $149 for 1000/50 on Aussie. Holy **** Telstra is garbage lmfao.
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Rebecca Rouse
(@originalbecstar) reported
@Telstra trying to get an answer for days on an outage in dulwich hill on the 4g network. It says rectified & every ticket I’ve raised has been closed w/out contact. no coverage in my suburb, walk up the street to next suburb & works. Please advise on fix date