Telstra

Telstra Outage in Adelaide, State of South Australia

No problems detected at Telstra

If you are having issues, please submit a report below.

The latest reports from users having issues in Adelaide come from postal codes 5001.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Adelaide, State of South Australia

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Adelaide and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Adelaide, State of South Australia 09/18/2021 16:30

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 59.04% Internet
  • Phone 21.35% Phone
  • Wi-fi 8.49% Wi-fi
  • E-mail 7.28% E-mail
  • Total Blackout 2.13% Total Blackout
  • TV 1.71% TV

Telstra Outage Map Near Adelaide, State of South Australia

The most recent outage reports and issues originated from Adelaide, Kensington and Norwood, Marion, Happy Valley, Prospect and Heathfield.

AustraliaAdelaide Total Blackout
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Telstra in Adelaide, State of South Australia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:
  • Jacqui_E_mcgill Jacqui McGill AO MBA (@Jacqui_E_mcgill) reported from Adelaide, State of South Australia

    Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.

  • mickyj63 michael power (@mickyj63) reported from Adelaide, State of South Australia

    @ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.

  • elwasofran oh i member (@elwasofran) reported from Adelaide, State of South Australia

    @JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)

  • mselbyLFCSC Matthew Selby (@mselbyLFCSC) reported from Adelaide, State of South Australia

    @TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra still no outcome, boy that’s great customer service

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra your consultants lie and refuse to help customers #telstralie

  • Real_LukeMarch Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia

    @Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service

  • Real_LukeMarch Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia

    @Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)

  • Ashaheem Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • Ashaheem Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia

    @Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?

  • KALHolman Ken Holman (@KALHolman) reported from Adelaide, State of South Australia

    Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?

  • Richardshouse Richard (@Richardshouse) reported from Adelaide, State of South Australia

    Note to the scammers calling & pretending to be "Telstra Security Services" "ATO legal department" etc Folks you can't run a voice based scam calling operation IF YOUR CALLERS CANT EVEN SPEAK CLEAR ENGLISH At least learn to pronounce the ******* words #australia #scam #stupid

  • LadyPoop2 Lady Pooh (@LadyPoop2) reported from Adelaide, State of South Australia

    @gwendabgilbert I get the TELSTRA Scanners, and we are with Origin,which is **** btw🙄🙄

  • pongoes Tony Brown (@pongoes) reported from Adelaide, State of South Australia

    So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?

  • ikoeper Ingo Koeper (@ikoeper) reported from Adelaide, State of South Australia

    So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....

  • AxantCorp Geoff Thomas (@AxantCorp) reported from Adelaide, State of South Australia

    @Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • joydeep17ghosh JD (@joydeep17ghosh) reported

    @VodafoneAU You ask to connect over DM but there is no intention to respond. Its past 11 pm and the service hasn’t improved (unlike what you promised) - been without network for past 5 days on 3 devices with Vodafone. If not for Telstra NBN, I couldn’t have even tweeted this. #VodafoneSucks

  • BaystonGroup Bayston Group (@BaystonGroup) reported

    @Telstra cancelled order SMB53083088 without explanation. 4 hours waiting for an ‘expert’ to respond on chat being the only contact us platform. You have the best network and the worst systems and customer service. What now?

  • IrritatedZR 𝙄𝙧𝙧𝙞𝙩𝙖𝙩𝙚𝙙 (@IrritatedZR) reported

    @Telstra For a very long time. At least two years. On 50down 20up and getting 30 down 10 up. Have made sure it isnt the router or any of the devices I use. Am on FTTN but the nearest nodes are only 600m away from my house.

  • lillyfnt lilly (@lillyfnt) reported

    @lachieeAU @Telstra maybe they can help

  • BiffArmstrong The Boozehound (@BiffArmstrong) reported

    I was on a support call with Telstra the other morning and I heard a rooster crowing in the background. Spent the rest of the next hour on hold, trying to figure out what timezone the guy was in.

  • MichelleGHunder MGH (@MichelleGHunder) reported

    @Telstra Yes my issue was sorted after speaking to you guys. Thanks

  • TheShallowPond TheShallowPond (@TheShallowPond) reported

    @Telstra Thx. Pretty sure its throttled since you contacted us. Hasnt worked ever since. Worked fine until then (didn't even notice we were on 4g backup) Support havent helped at all. Spent 2 x multi-hour attempts going through all the 'restart your modem' crap. Nothing.

  • MichelleGHunder MGH (@MichelleGHunder) reported

    @skyloris Mine was the same until I called Telstra for help and they stopped. I was getting the ones where they used my numbers to call people too. Double whammy

  • TheShallowPond TheShallowPond (@TheShallowPond) reported

    @Telstra Might be another opportunity to point out the 4G backup isn't working. Hasnt worked since you contacted us about 2 Xmas ago saying we were using the 4G backup too much, cause there was some extended outage. I think your guys disabled it.

  • martinsytsang Martin Tsang (@martinsytsang) reported

    @skaye @Telstra Wow..but I am not surprised....I had similarly stupid experience after about 15yrs with them on cable broadband