Telstra Outage in Adelaide, State of South Australia

@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.

@Telstra still no outcome, boy that’s great customer service

@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice

@Telstra your consultants lie and refuse to help customers #telstralie

@Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service

@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)

@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

@Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?

Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?

Note to the scammers calling & pretending to be "Telstra Security Services" "ATO legal department" etc Folks you can't run a voice based scam calling operation IF YOUR CALLERS CANT EVEN SPEAK CLEAR ENGLISH At least learn to pronounce the ******* words #australia #scam #stupid

@gwendabgilbert I get the TELSTRA Scanners, and we are with Origin,which is **** btw🙄🙄

So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?

So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....

@Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever

@aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.

@Telstra There is a damaged pit (manhole lid completely collapsed) on corner of Winston Ave and Albert St Clarence Gardens. Been like this for a number of weeks now. Have tried the 13 22 03 number of time and call drops after saying "report damage". Photos to follow.

Been trying to get Foxtel on the line to cancel the subscription I waited waited and waited the finally this idiot said to me go to Telstra I have Foxtel wth Foxtel finally I got through the to a lovely lad who went through all of the hurdles a only to fall at the last one HELP!

@PatGerace @Telstra Why has customer service in Australia fallen to new depths of inadequacy? I had a similar issue with @foxtel

@albericie @Telstra I left Telstra at one stage and for the next four years had a bill once a month telling me that I owed 1c rounded down to $0.00. When I went back to Telstra I had questions asked about my ability to pay because of the outstanding balance.

First guess is some sort of DNS issue at Telstra / Optus / VOCUS /. or a DDOS attack ? or just someone unplugged a ethernet cable somewhere..

Alright, who's to blame for this massive outage across many organisations? - Banks systems are down, courier company systems are down, airline systems are down. Guessing it's a major Telstra thing

@Telstra Worse support from Belong for more than two weeks for my Internet slowness at Parramatta, NSW. Do they deserve to be your partner? No tickets raised by them, pathetic

@samanthamaiden Must be a Telstra issue.....banks are down too.

Something is screwy......both CBA and Westpac banking down...has to be a Telstra issue.

@kcollasarundell @MitchPommers @NBN_Australia Ugh. They might be – I haven’t had to go down that path with them. I definitely caused fun for Telstra Wholesale back in the day (when Internode/TPG abjectly failed to advocate on my behalf to them).

@Telstra I have connected my iPhone to my PC & using my Data. I’m sure Telstra will arrange more Data for me as internet down until Monday.

@Telstra Hi there, I switched from Vodafone to you more than a week ago. Landline still don't recognise the move and unable to contact my mobile number. Where do I go to fix this? (I do not wish to go your shop in person) T.I.A

@Telstra There is a ‘very’ low hanging cable attached to a house in the street. The resident tells me they called to notify @telstra of the fault but were greeted with ‘we can’t help u as ur no longer a Telstra customer’ - surely this is not true if it’s your equipment?!

Hey @Telstra app isnt sending email to reset pasword. Chasing up a reported fault from Monday with ongoing Internet issues. Told to call you but you guys disconnect me after 8 mins of beung in hold. I've sent DM