Telstra Outage Report in Adelaide, State of South Australia
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The latest reports from users having issues in Adelaide come from postal codes 5000 and 5038.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Adelaide, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Adelaide, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet | |
| Adelaide |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Adelaide, State of South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:
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Mike Newbound
(@newbound_mike) reported
from
Adelaide, State of South Australia
Been trying to get Foxtel on the line to cancel the subscription I waited waited and waited the finally this idiot said to me go to Telstra I have Foxtel wth Foxtel finally I got through the to a lovely lad who went through all of the hurdles a only to fall at the last one HELP!
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Geoff Thomas
(@AxantCorp) reported
from
Adelaide, State of South Australia
@Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever
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FOOKYM
(@KymPlatt) reported
from
Adelaide, State of South Australia
Hello. Has anybody out there any idea why the Federal Gov. bought back the crumbling soon to be disused copper network from Telstra for $4b. The great money managers so we're continually assured .
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Ken Holman
(@KALHolman) reported
from
Adelaide, State of South Australia
Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?
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Prune McSwollen
(@chalkwhitehands) reported
from
Adelaide, State of South Australia
@albericie @Telstra I left Telstra at one stage and for the next four years had a bill once a month telling me that I owed 1c rounded down to $0.00. When I went back to Telstra I had questions asked about my ability to pay because of the outstanding balance.
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Ingo Koeper
(@ikoeper) reported
from
Adelaide, State of South Australia
So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....
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Kerri Cliff
(@fresheyrephoto) reported
from
Adelaide, State of South Australia
@aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?
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Sullie
(@SullieLore) reported
from
Adelaide, State of South Australia
@Telstra I can’t view my Xbox Series X order in my account and I am wave 2 despite ordering within 6 minutes of launch. Can you please advise where I can track my order and if there is an issue with wave allocations?
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Sullie
(@SullieLore) reported
from
Adelaide, State of South Australia
@XboxANZ @rieper47 I would like to get a Series X on an all access pass, but I’m not interested in signing up with Telstra. I really hope you have another solution or organise for Telstra to sell all access standalone.
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Sullie
(@SullieLore) reported
from
Adelaide, State of South Australia
@xbox all access looks fantastic for X, but Telstra needs a mobile service with them to get it. Any chance of changing this policy or having a stand-alone with another company?
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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tracey nicholls
(@traceyn2016) reported
from
Adelaide, State of South Australia
@eooi @Telstra @Internode It would help if you could actually talk to a human ... service centre can’t even do a thing ... could be time to change after 25 + years of loyalty not worth salt #telstra
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Tony Brown
(@pongoes) reported
from
Adelaide, State of South Australia
So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?
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Richard
(@Richardshouse) reported
from
Adelaide, State of South Australia
Note to the scammers calling & pretending to be "Telstra Security Services" "ATO legal department" etc Folks you can't run a voice based scam calling operation IF YOUR CALLERS CANT EVEN SPEAK CLEAR ENGLISH At least learn to pronounce the ******* words #australia #scam #stupid
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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LeighKay
(@leighkay881) reported
from
Adelaide, State of South Australia
@Telstra There is a damaged pit (manhole lid completely collapsed) on corner of Winston Ave and Albert St Clarence Gardens. Been like this for a number of weeks now. Have tried the 13 22 03 number of time and call drops after saying "report damage". Photos to follow.
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Lady Pooh
(@LadyPoop2) reported
from
Adelaide, State of South Australia
@gwendabgilbert I get the TELSTRA Scanners, and we are with Origin,which is **** btw🙄🙄
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Sascha Frost
(@sascha_frost) reported
from
Adelaide, State of South Australia
@PatGerace @Telstra Why has customer service in Australia fallen to new depths of inadequacy? I had a similar issue with @foxtel
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tracey nicholls
(@traceyn2016) reported
from
Adelaide, State of South Australia
7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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Jess Dodson #AlwaysWasAlwaysWillBe
(@girlgerms) reported
Sigh. It's that time in the two-year cycle where I need (read: want) to upgrade my phone. I'm in at Telstra now. I know what I want. I know what plan I want. JUST GIVE ME MY DAMN PHONE!
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Stephanie Crowne
(@lilysmybabypup1) reported
@deniseshrivell We have cable tv & internet with Telstra in suburban Sydney. They posted a new modem & NBN adapter, self-install, without us asking. Old modem was having speed issues anyway. Installed easily, on medium plan, works perfectly. Must be because it’s cable, I think.
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Belinda Parsons
(@mzbeetet) reported
@Telstra unable to resolve my issue with the app or online. Need to speak to a human! Moving house on Monday and need internet connected as my partner works from home for VicPol. Currently email says connection April 19th! This is urgent can someone PLEASE call me!
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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💧KevthesquidGuy 🏳️🌈 🦘 🎃
(@Kevthesquidboi) reported
@Telstra Telstra never did make amends for stealing my mothers money, her estate is closed now. Which is why i suggested you donate it in her name, they never have though. A company to avoid.
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Timothy phy
(@LogicalSky) reported
@Telstra Yes, only for them to tell me they have no idea what’s going on or how to fix it. But on the up side I found out you have been illegally overcharging my credit card for months so I can’t wait to forward that onto the fair fraud commission.
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Queen NomNom De Plume
(@stinginthetail) reported
@deniseshrivell ..Telstra is hopeful i won't lose tv, net, and landline before they install in March (original was Feb). So i'm forced onto Telstra NBN - slower and more expensive than my HFC cable (100mbps down to 50). Moving to Aussie Broadband ASAP (faster cheaper). Telstra & Telstra NBN suck
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Yui
(@Yuinrila) reported
@Telstra Your customer service sucks! Phone number doesn’t work, says technical difficulty. Agents don’t respond on virtual chat just drop off line after 30 mins wait. Terrible customer experience
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aebarnes
(@aebarnes5) reported
@Telstra I’ve been waiting 2 hrs for a reply.... i can’t get anyone to help me. You’re still charging me for mobile phone after contract ended