Telstra

Telstra Outage in Adelaide, State of South Australia

Problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Adelaide come from postal codes 5001 and 5000.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Adelaide, State of South Australia

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Adelaide and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Adelaide, State of South Australia 01/17/2022 20:35

January 17: Problems at Telstra

Telstra is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 56.09% Internet
  • Phone 23.42% Phone
  • Wi-fi 9.89% Wi-fi
  • E-mail 5.84% E-mail
  • Total Blackout 2.57% Total Blackout
  • TV 2.19% TV

Telstra Outage Map Near Adelaide, State of South Australia

The most recent outage reports and issues originated from Adelaide, Houghton, Marion, Welland, Kensington and Norwood and Stradbrooke.

AustraliaAdelaide TV
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide Wi-fi
AustraliaAdelaide Wi-fi
AustraliaAdelaide Phone

Telstra in Adelaide, State of South Australia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:
  • RoylanceShelley Shelley Roylance (@RoylanceShelley) reported from Adelaide, State of South Australia

    @TraceySpicer @Telstra @NBN_Australia That’s terrible

  • Michael61058663 Michael / Mind Health not Mental Health (@Michael61058663) reported from Adelaide, State of South Australia

    @delmaclifton OMG Delma, Telstra are so frustrating, even when you go in store the treatment can be quite poor. My big pond drops out all the time, getting over them!!!

  • Michael61058663 Michael / Mind Health not Mental Health (@Michael61058663) reported from Adelaide, State of South Australia

    @Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷

  • gdrosser Glynis Rosser 😷💉💉 (@gdrosser) reported from Adelaide, State of South Australia

    @Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem

  • scottyisrocky Rocky Scotty (non cave dweller) 🍀🕊️ (@scottyisrocky) reported from Adelaide, State of South Australia

    Hey @woolworths and @Telstra 1/ Can you tell me why when I purchase a Woolworths Mobile Sim card which uses the Telstra network I have to pay to have my phone unlocked by Telstra to use their network? And why does it takes 8-10 days to perform a task that's 2 clicks of a mouse?

  • Jacqui_E_mcgill Jacqui McGill AO MBA (@Jacqui_E_mcgill) reported from Adelaide, State of South Australia

    Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.

  • mickyj63 michael power (@mickyj63) reported from Adelaide, State of South Australia

    @ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.

  • elwasofran oh i member (@elwasofran) reported from Adelaide, State of South Australia

    @JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)

  • mselbyLFCSC Matthew Selby (@mselbyLFCSC) reported from Adelaide, State of South Australia

    @TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra still no outcome, boy that’s great customer service

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Telstra your consultants lie and refuse to help customers #telstralie

  • Real_LukeMarch Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia

    @Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service

  • Real_LukeMarch Luke Marchioro (@Real_LukeMarch) reported from Adelaide, State of South Australia

    @Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)

  • Ashaheem Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • Ashaheem Ahmed Shaheem (@Ashaheem) reported from Adelaide, State of South Australia

    @Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?

  • KALHolman Ken Holman (@KALHolman) reported from Adelaide, State of South Australia

    Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • nicki_abc Nicki Ona Mission (@nicki_abc) reported

    @Telstra My neighbour required a technician to install, you would like him to be aware that it has an expiry, to be able to order and replace himself? No phone cuts his personal alarm off and can't call u for support. The UPS is faulty, and was stopping service.

  • anneticipations rossy (@anneticipations) reported

    @Telstra do you have an outage? NSW 2076

  • kingsmurk001 ន៣⩏Ʀƙ (@kingsmurk001) reported

    @lizkeen @Telstra This issue is very frustrating, contacting support is worthless cause you will get no reply,you should check out @global_tech55,they helped me recover mine, just trying to help.

  • Cybersmart01 Cyber Smart (@Cybersmart01) reported

    @lizkeen @Telstra Hi kindly inbox me, i can fix whatever issues it is you are having with your account disabled, deleted, hacked etc

  • lizkeen lizkeen (@lizkeen) reported

    Hi @Telstra I'm stuck in a loop trying to fix my email - the password has been changed (not by me) so I am not getting my emails which is concerning. But I can't get into the account to change it back because the recovery is only that email, which I don't get. Please help.

  • TheQuietAustra7 Warrior Princess🌸 (@TheQuietAustra7) reported

    @Glenn02936110 well I can report, that there is corroded copper wire to My house, Internet! and the NBN will Not be out to Fix it Oct 2023😮 therefore to get this result I have been sleeping with Telstra, you are in a Cue😧

  • lyght01 Don Julio (@lyght01) reported

    @Glenn02936110 salesforce runs the call centers for most of those businesses. to be fair tho most of the bad accents are folk here in australia, it's just that they tend to be the only ones apart from young teens that apply (source work for telstra call center in doing just that, real **** job)

  • Glenn02936110 coolhandluke (@Glenn02936110) reported

    Has anyone noticed the decline in service from energy providers, Telstra, banks etc Energy Australia, I held the line for 10 minutes and was put through to someone with a bad line and couldn't speak English, I can't access my account to even cancel it.

  • davidslvma Dave (@davidslvma) reported

    @chaigrima @Optus Bro - I’m telling you. I have had NO issues with Telstra NBN. Especially for streaming etc - Desi has had no issues at all. Sure we pay a bit per month but it’s basically guaranteed to work..

  • BarringtonCoast Barrington Coast (@BarringtonCoast) reported

    @Telstra Hi, yes, Ive reported the fault to ALDI - I have 3 mobile phones on your Wholesale network (Woolworths, Aldi) and none of them can make or receive calls in Gloucester.