Telstra Outage Report in Adelaide, State of South Australia
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The latest reports from users having issues in Adelaide come from postal codes 5000, 5035, 5033, 5162, 5062, 5164, 5094 and 5037.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Adelaide, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Adelaide, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Adelaide, State of South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:
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Sullie (@SullieLore) reported from Adelaide, State of South Australia
@Telstra I can’t view my Xbox Series X order in my account and I am wave 2 despite ordering within 6 minutes of launch. Can you please advise where I can track my order and if there is an issue with wave allocations?
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Kurtis Eichler 📰 😷 (@ByEichler) reported from Adelaide, State of South Australia
For the past four months I’ve received all correspondence for a Telstra customer called Yanwen Bao. The past week, I’ve had 10 “No Caller ID” phone calls. I answered three of them, all looking for her. @Telstra say I have to negotiate with the caller to have my number removed
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Sullie (@SullieLore) reported from Adelaide, State of South Australia
@XboxANZ @rieper47 I would like to get a Series X on an all access pass, but I’m not interested in signing up with Telstra. I really hope you have another solution or organise for Telstra to sell all access standalone.
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Sullie (@SullieLore) reported from Adelaide, State of South Australia
@xbox all access looks fantastic for X, but Telstra needs a mobile service with them to get it. Any chance of changing this policy or having a stand-alone with another company?
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Mike Newbound (@newbound_mike) reported from Adelaide, State of South Australia
Been trying to get Foxtel on the line to cancel the subscription I waited waited and waited the finally this idiot said to me go to Telstra I have Foxtel wth Foxtel finally I got through the to a lovely lad who went through all of the hurdles a only to fall at the last one HELP!
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Ingo Koeper (@ikoeper) reported from Adelaide, State of South Australia
So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....
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Kerri Cliff (@fresheyrephoto) reported from Adelaide, State of South Australia
@aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.
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LeighKay (@leighkay881) reported from Adelaide, State of South Australia
@Telstra There is a damaged pit (manhole lid completely collapsed) on corner of Winston Ave and Albert St Clarence Gardens. Been like this for a number of weeks now. Have tried the 13 22 03 number of time and call drops after saying "report damage". Photos to follow.
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Adam Fitzgerald (@AdamJFitzgerald) reported from Adelaide, State of South Australia
I have a @Telstra Bigpond email address (for years) but ever since getting a new @SamsungMobile Galaxy S10, I can't get my bigpond email to work on the App at my local Telstra Shop, that there's a glitch with this, and there's nothing I can do, but webmail. Is this true? Help! 😕
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Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia
Nooooo @thehighlowshow have a new sponsor (presumably location based) and it’s the nation’s worst company @Telstra nooooooooooo
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tracey nicholls (@traceyn2016) reported from Adelaide, State of South Australia
7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged
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Geoff Thomas (@AxantCorp) reported from Adelaide, State of South Australia
@Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever
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Prune McSwollen (@chalkwhitehands) reported from Adelaide, State of South Australia
@albericie @Telstra I left Telstra at one stage and for the next four years had a bill once a month telling me that I owed 1c rounded down to $0.00. When I went back to Telstra I had questions asked about my ability to pay because of the outstanding balance.
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FOOKYM (@KymPlatt) reported from Adelaide, State of South Australia
Hello. Has anybody out there any idea why the Federal Gov. bought back the crumbling soon to be disused copper network from Telstra for $4b. The great money managers so we're continually assured .
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tracey nicholls (@traceyn2016) reported from Adelaide, State of South Australia
@eooi @Telstra @Internode It would help if you could actually talk to a human ... service centre can’t even do a thing ... could be time to change after 25 + years of loyalty not worth salt #telstra
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Lady Pooh (@LadyPoop2) reported from Adelaide, State of South Australia
@erinredmond11 @nancycato1 Telstra are Crap! Shoved them off Years Ago!!
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Kurtis Eichler 📰 😷 (@ByEichler) reported from Adelaide, State of South Australia
Then I received a call this morning and attempted to do this for 30 minutes and my phone number is still listed on this loser’s account. So bad. Stressful and @Telstra is hopelessly inept
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Sascha Frost (@sascha_frost) reported from Adelaide, State of South Australia
@PatGerace @Telstra Why has customer service in Australia fallen to new depths of inadequacy? I had a similar issue with @foxtel
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Tony Brown (@pongoes) reported from Adelaide, State of South Australia
So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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LJR (@Watchingbrief21) reported
@JohnRHewson Have the very same issues - most of work time spent on phone to Telstra international calls centres without remedy
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Iia Dre (@liaopinion) reported
@PaulFletcherMP Many Melb homes with no landline since 17July during LOCKDOWN. Too bad for elderly/disabled with no mobile, & with medical condition. Telstra promised to fix by 23/7, then by 29/7. But still NOT FIXED. So much for Universal Service Obligation. 3rd world country.
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Drew Morphettville (@Goldenjocks) reported
@lenoretaylor @knausc Too familiar. what did Telstra pay them again..? And was there a single new product they designed, or a single new customer they acquired? Also be interesting to know if they were asked to answer any questions after the South African corruption judgement against them. Charlatans!
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Dan Cass 💉👍 (@DanJCass) reported
Hey @Telstra, it me again. Hope you're well. You are the primary carrier for our mobiles, which are not working. Our carrier can't get your tech people to respond to their requests. Any chance some Tweets like this would encourage your people to be more helpful?
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Cals curious mind (@CalCurious) reported
@Telstra This is a problem bigger than Telstra, however Telstra has a huge responsibility due to the commercial hardball played during the NBN development and procurement stage.
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Adam Macrae (@tyrone_macrae) reported
@Telstra Thanks Tom. Hopefully decent service is restored soon.
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Ian Wilson (@ianmwilson28) reported
@Telstra @Foxtel @FOXTEL_Help you would be the two most useless companies to deal with. There is a known fault with the IQ3/4 box. As a customer, I have never been informed of this. You guys have no resolution date and will not compensate me for an underperforming service!
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POND mobile (@Pond_Mobile) reported
@uxresearchguy @Telstra If you're traveling overseas often enough, you may consider a mobile service operator that specializes in permanent roaming solutions so your roaming services will never be cut off and you won't have to worry about roaming charges and hidden fees.
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David Brown (@db0984) reported from Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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marius@mainridge 1 (@mariusmainridg1) reported
@BelindaJones68 Hasn’t it gone bad just like the days of being a Telstra customer with no other option getting half the service you actually pay for , thieves