Telstra Outage in Adelaide, State of South Australia

@thebeerbeagle You could stay in Australia and have access to @Telstra's #5G network and the ever so reliable #NBN. Or just move @TwoTribesBrew HQ to Adelaide for @CityofAdelaide's 10 gigabit, most connected city in the world.

@thebeerbeagle @EE You could stay in Australia and have access to @Telstra's #5G network and the ever so reliable #NBN. Or just move @TwoTribesBrew HQ to Adelaide for @CityofAdelaide's 10 gigabyte, most connected city in the world.

@Telstra Thanks, unfortunately @kayosports don’t respond/actually do anything to help/resolve the issue. Just blame the ISP @kayosports_help

@ComissionerKate All horrible but best service area Telstra

@NBN_Australia BTW, @NBN_Australia my mobile phone is with another provider so I can't get extra free data from Telstra while the problem is resolved.

I answered a phone call from a private number because, you never know, it might be my GP ringing to reschedule my appointment next week but no, it was a scammer from "Telstra"

@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

Seriously @JEChalmers do you think we are idiots computers have software problems that sucks but the tax office fixed it, banks telstra and other hi tech businesses have similar problems but to try and get is to accept that the Gov missed the the tax rebate

If I am Vodafone , I will developer a software name it 6g, ask Telstra together, all the cbd having free wifi, just need more free wifi signal, and then charge some money , input some speed, that ‘s it. Saving your money , making big income.

6g software, use WiFi , ..... I just ...... but I could tell you, a whole Australia having Telstra air, and all the CBD having free WiFi signal

@Telstra Internode with telstra doing the provisioning. First scheduled appt they never knocked despite us being home all day, second didn’t show up. We took 2 days off work to accomodate and can’t do again.

We still don’t have internet or a solution for the internet and I am so so angry (I never get angry) and exhausted from trying to sort it and I will *never* use the companies (@Telstra @Internode ) involved again because they failed on all four of the above <end rant>.

Chatting to @AlanHickey5aa on @1395FIVEaa after 2 about all things tech including today #antivirus advice & 4g #telstra issues for #apple devices

Thanks for not having the Telstra plaza bar open after the game @TheAdelaideOval you money grubbing, anti-sports supporter sacks of shit #AFLCrowsHawks

@JoanBloggs @rmar1222 @johnlittle Y'know Joan, I once lived in an inner suburb, and had problems with the phone lines. The Telstra tech checked the lines, and found that they had been laid in the late 1800's. I don't think they've been replacing yet, because a mate still lives there.

So @telstra there are three weeks before I am going holiday and I would like my mother to have access to the outside world. I am officially at my wits end over your incompetence and lack of customer service. #nbn #telstra

@verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

@Telstra Apparently you (Telstra) are having ‘technical issues’ and aren’t giving TPG any indication as to when the issue will be resolved or when I will be connected.. 2 and a half weeks without internet and counting. Dismal service

@Telstra The Case manager was unable to resolve this matter because the case manager wasn’t interested in resolving the problem by reasoned argument. Rather they were interested in having their own way & saying whatever suited their position including making false statements #Telstrafail

Dear @Telstra @NBN_Australia thanks for canceling my order for a thing you’re forcing me to do because you don’t read your own customer notes. Really appreciate your incompetence and the inconvenience you’ve caused me. Idiots 😒

@andy_penn @Telstra still waiting for response from your CEO Complaints - Specialist Mr Ramandeep Singh 7 Dec & from your office 15 January - as a shareholder I have seen share value decrease & cannot understand why we treat our customers so badly #telstrafail #telstra

@Telstra I read through all the tweets in this thread None seem particularly happy with their #Telstra experience. Your replies are essentially apologies Your share price is dismal, customer service appalling, products disappointing, prices too high #telstrafail apology reply unnecessary

Dear @Telstra and @NBN_Australia please stop using the word “modem” because it’s a “connection device” you issue. It’s not a modem. The “gateway” you bang on about is the modem. So you talk about modems without using that word in any of your paraphernalia 🙄

@telstra you are totally pathetic, get your services sorted. 2 hours a joke, it has been 11 and still not working #pathetic #telstra #fail #nbnfail #nbn

@cmorrisonphoto @Telstra Same issue, cable modem says DSL disconnect. Many other people reporting same on Telstra CrowdSupport online. But Telstra status pages says nothing wrong 🤔

@Telstra A number of Cable customers having issues. Waited on phone for 1.5hrs then 30mins troubleshooting. Still no resolution.

@Telstra still no reply, typical of the pathetic customer service #CustomerService #leavetelstranow

@Telstra yet another terrible customer service... no help at all. Use 24/7 chat to be told to ring. How do you ring when your telstra nbn phone does not work

@TurtleAndBruno1 If u contact my show once we return we can give u someone within Telstra to sort this. We have had excellent results fixing these very issues. I’ve had them myself! Best for 2019

Not only this but the Telstra/Foxtel apparatchiks shut down most of their services (playback, record etc) after a change to their Wifi equipment. So they were paying $100+ a month for pre-2005 Foxtel settings. They watched less Foxtel in the end.

Since when is racing twitter full of shit commercials from corporate doodle whackers. **** you Samsung and Telstra. Jew *******. No 🍺for you cork soakers!!!

@Telstra BTW. how long ago would I need to go back for 0.32 k upload not cause issues with connectivity. Copy paste #fail.

Hi @Telstra I'm glad your phone system transfered me to your NPS rating after cutting me off between departments who couldn't help me. At least I was able to effectively rate the service I didn't receive. 0.

@deniseshrivell You can get unlimited 4G for $199 a month from Telstra. He should pay it all back for being so stupid.

@Telstra I haven’t asked for help - I did however ask two questions neither of which have received answers

@DavidHAndersen @andy_penn @Telstra The. Worst.

@Telstra How do I lodge a complaint against a staff member if I have their ID? I would like to speak to someone about it ideally.

@bat_talks Thank god i’m not the only one with telstra problems rn!

Former Telstra chair David Thodey has today submitted the final report of his review of the federal public service to the Morrison government, through the secretary of the Department of the Prime Minister and Cabinet Phil Gaetjens #auspol

This week @woolworths provided me a $35 refund as missing product replacement as per their Point of Sale (PoS) system from poor service, @merchtable immediately shipped me my correct record colour they got wrong but @telstra refused their wrong information, faulty sim and refund.

Thanks @Telstra! Ring up about an issue and it’s 100 times worse when you hang up the phone!

Thanks Vodaphone. I'm missing a little pin for my iPhone we use to change or remove a Sim card. So first stop phone repair kiosk they can't help. Next Optus nah but try Woolworth's. Next Telstra not at all helpful and no suggestion. Vodaphone interested to serve and handed me one

@Telstra I have been a loyal Telstra customer for 35 years paying my bills every month. Unless someone from your Bunbury depot arrives here in the next hour that will all change

@Telstra Well I am going to the Ombudsman because your Phillipines supervisor can’t solve the issue. They finally quoted me the number they have sent the SMS to but it’s not one of my mobile numbers. Honestly - hopeless customer service

@Telstra They didn’t say anything about a temporary solution. Just that we have to wait.

@messbian @Optus Omg, when I was with eden we set up an internet thing together( bad decision) but it was never actually connected properly. They didn’t disconnect it until JULY and they told me the outstanding amount was wavered. It had been disconnected and didn’t appear on my Telstra app

****. Telstra said the internet should be back by the 24th. THE ******* 24th. I have work to do and NEED the internet.

@iiNet They discussed with me. As I told them, your issue with @Telstra Is not mine. As stated you are bound by the act to provide a basic phone service n to have faults fixed within a reasonable time. 48 hrs is reasonable, 120 hours or 5 days is not reasonable... #iinetfaults