Telstra Outage Report in Adelaide, State of South Australia
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The latest reports from users having issues in Adelaide come from postal codes 5000.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Adelaide, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (30%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Adelaide, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
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 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
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| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Adelaide, State of South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:
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Jacqui McGill AO MBA
(@Jacqui_E_mcgill) reported
from
Adelaide, State of South Australia
Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.
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STEVE FISCHER
(@STEVEFI14205588) reported
from
Adelaide, State of South Australia
@gomichild Problem is Auspost is like Telstra these days. Difficult to tell which ones are employees or contractor couriers! They can sack a female CEO 1 year over a watch & next year pay male execs $1000's in bonuses. I mean WTAF???
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Shelley Roylance
(@RoylanceShelley) reported
from
Adelaide, State of South Australia
@TraceySpicer @Telstra @NBN_Australia That’s terrible
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.
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Luke Marchioro
(@Real_LukeMarch) reported
from
Adelaide, State of South Australia
@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed
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Michael / Mind Health not Mental Health
(@Michael61058663) reported
from
Adelaide, State of South Australia
@delmaclifton OMG Delma, Telstra are so frustrating, even when you go in store the treatment can be quite poor. My big pond drops out all the time, getting over them!!!
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)
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Rocky Scotty (non cave dweller) 🍀🕊️
(@scottyisrocky) reported
from
Adelaide, State of South Australia
Hey @woolworths and @Telstra 1/ Can you tell me why when I purchase a Woolworths Mobile Sim card which uses the Telstra network I have to pay to have my phone unlocked by Telstra to use their network? And why does it takes 8-10 days to perform a task that's 2 clicks of a mouse?
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.
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oh i member
(@elwasofran) reported
from
Adelaide, State of South Australia
@JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)
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Luke Strudwick
(@luke_strud) reported
from
Adelaide, State of South Australia
@Telstra @noMercy_19 @Telstra same thing happened to me and the missus trying to buy iPhone 13 outright at Marion shopping centre in adelaide. We waited for ages then got a rude lady and told no stock so we went to Jb-hifi and the girl there was lovely so bought and left happy.
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra still no outcome, boy that’s great customer service
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Mr Dom
(@iammrdom) reported
from
Adelaide, State of South Australia
@EsotericSpod I’ve been happy with their service and coverage, pretty much identical to full Telstra but you don’t (yet) get VoLTE, instead voice drops back to 3G.
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice
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michael power
(@mickyj63) reported
from
Adelaide, State of South Australia
@ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill
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Glynis Rosser 😷💉💉
(@gdrosser) reported
from
Adelaide, State of South Australia
@Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem
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Michael / Mind Health not Mental Health
(@Michael61058663) reported
from
Adelaide, State of South Australia
@Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷
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Luke Marchioro
(@Real_LukeMarch) reported
from
Adelaide, State of South Australia
@Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra your consultants lie and refuse to help customers #telstralie
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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Vicky Quinlan
(@vickyquinlan1) reported
from
Sydney, State of New South Wales
@Telstra We have now been told that internet will not be restored until Monday. We have checked all houses surrounding ours and it appears we are the only house with an outage (of course some houses may not have @Telstra). Someone senior needs to call us today and explain, not text, call.
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Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@FiddlingWhistle @Telstra Hang in there they took 2 days to get back to me
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Craft Beer Jay
(@CraftBeerJay) reported
from
Melbourne, State of Victoria
@Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.
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Diana
(@DiYaqSar) reported
from
Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
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Gippsland Lakehouse
(@gippslakehouse) reported
from
Paynesville, State of Victoria
@Telstra finally re-connectied our internet—after a delay of 35 days (don’t ask)! Kudos to Harry in customer service who actually gave me his phone number so I could stay in touch and get regular updates. Very relieved for our guests.
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Matt Lalor
(@mattylalor) reported
from
Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
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Josh Pearse
(@josh_pearse2) reported
from
North Dandalup, State of Western Australia
@luckyimalad @Telstra They're useless like that. Phone service is good (most of the time) but customer service is *********.
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“Matthew 25 : 40-45”
(@Birdman196007) reported
from
Westfield, State of Western Australia
@Uileag @WhistlingWhist I've just gone to a sml phone & I'm finding I'm having fewer bariatric phalanges moments because I KNOW it's an issue. I traded down from a huge 4G Note 3 to a cheap little 3G Motorola moto g. Telstra tell me I've got 4 yrs before they shut down 3G network. & no I'm not anti 5G.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough