Telstra Outage Report in Adelaide, State of South Australia

Hey @Foxtel @Telstra Can you please explain why there is no subtitle option on your new streaming service #Binge - pretty disgraceful if this is the case!

@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

@Bergasms @Telstra Sucks

Then I received a call this morning and attempted to do this for 30 minutes and my phone number is still listed on this loser’s account. So bad. Stressful and @Telstra is hopelessly inept

@XboxANZ @rieper47 I would like to get a Series X on an all access pass, but I’m not interested in signing up with Telstra. I really hope you have another solution or organise for Telstra to sell all access standalone.

@EmMasters @Telstra Give Vodafone a call. They’ve look after me for 15 years. Awesome service.

Further to this, you can't speak to anyone at @Telstra Plus. When you call, you tell the AI that you want to speak to someone relating to Telstra Plus and are put through to Disconnections. Must be hoping that those poor souls can save the customer from walking.

@erinredmond11 @nancycato1 Telstra are Crap! Shoved them off Years Ago!!

**** man.. this whole time I thought it was a real global pandemic but it turns out Telstra just want to control my thought process so I upgrade my data package and handset 🤯

7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged

@eooi @Telstra @Internode It would help if you could actually talk to a human ... service centre can’t even do a thing ... could be time to change after 25 + years of loyalty not worth salt #telstra

I have a @Telstra Bigpond email address (for years) but ever since getting a new @SamsungMobile Galaxy S10, I can't get my bigpond email to work on the App at my local Telstra Shop, that there's a glitch with this, and there's nothing I can do, but webmail. Is this true? Help! 😕

.@Telstra Plus is a program full of shit. Ordered some items and due to incompetent staff who cannot put my full name and address I requested, package has been stuck at @startrack for nearly 2 months. Finger pointing between the two orgs continues.

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

Nooooo @thehighlowshow have a new sponsor (presumably location based) and it’s the nation’s worst company @Telstra nooooooooooo

@xbox all access looks fantastic for X, but Telstra needs a mobile service with them to get it. Any chance of changing this policy or having a stand-alone with another company?

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

For the past four months I’ve received all correspondence for a Telstra customer called Yanwen Bao. The past week, I’ve had 10 “No Caller ID” phone calls. I answered three of them, all looking for her. @Telstra say I have to negotiate with the caller to have my number removed

@Telstra Hi Ryan, reception has been poor for a couple of years. Have changed from iPhone to pixel - still drops out on reg basis. Others in this street and next have same prob. 3-4km from Adel CBD. Pretty flat. No obvious obstacles I can see re reception. Help.

Why Australian TV sucks, where do I have to constantly chase Telstra just to make sure they do what they say they'll do?

@johnallsopp I have a couple of services joined together on Telstra. Not the cheapest but 5G service and data is consistently good.

WTF is going on with Telstra/NBN connections for Internet in Werrington 2747 postcode area. For over a week now there have been drop-outs & service failures & a web site just saying its being fixed. When? Do I get any consideration for time and money lost? @Telstra

@Telstra Everyone from your team is just asking me to do the same steps over and over again to reset the modem but no one wants to give the solution. It’s be 3 days. Do I get any compensation for the time and money I lost? I probably need take my business elsewhere

@Telstra tried online chat with no luck for information, is a voip service the only solution to keep landline with 5G modem?

@Telstra_news But Telstra give NO HELP to flood victims? Any $ handed out is probably just going to come back in to pay Telstra bill for NO SERVICE!!!

For the crappy @Telstra 5G coverage in Garema place (city centre shopping district) I was told "that is a 5G black spot, you need to use 4G" there are no current plans to fix this.

@Telstra Don't bother i have waited days already for Telstra accounts to adjust my latest bill that had hide to charge me for Foxtel that i haven't had since 27 January despite telling them on previous bill and getting adjustment. I told them loud and clear then to cancel it. System broke

Well, Telstra ADSL worked for almost 24h before they confirmed yet another outage (only after my reporting it) - again, no explanation of cause, but at this stage they think only a couple of days to fix. This is par for ‘regional Australia’, <40km from centre of 680k pop. city.

@Telstra I am in Beverley in Western Australia, seems. to have gotten worse in recent months, my problems include call dropout, message bank not working because of call dropout I figure, town community page full Telstra issues, I run a business, calls dropping out mid call. #embarrassing