Telstra Outage in Adelaide, State of South Australia

@TraceySpicer @Telstra @NBN_Australia That’s terrible

@delmaclifton OMG Delma, Telstra are so frustrating, even when you go in store the treatment can be quite poor. My big pond drops out all the time, getting over them!!!

@Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷

@Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem

Hey @woolworths and @Telstra 1/ Can you tell me why when I purchase a Woolworths Mobile Sim card which uses the Telstra network I have to pay to have my phone unlocked by Telstra to use their network? And why does it takes 8-10 days to perform a task that's 2 clicks of a mouse?

Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.

@ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill

@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.

@MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.

@JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)

@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.

@Telstra still no outcome, boy that’s great customer service

@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice

@Telstra your consultants lie and refuse to help customers #telstralie

@Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service

@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)

@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

@Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?

Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?

@Telstra My neighbour required a technician to install, you would like him to be aware that it has an expiry, to be able to order and replace himself? No phone cuts his personal alarm off and can't call u for support. The UPS is faulty, and was stopping service.

@Telstra do you have an outage? NSW 2076

@lizkeen @Telstra This issue is very frustrating, contacting support is worthless cause you will get no reply,you should check out @global_tech55,they helped me recover mine, just trying to help.

@lizkeen @Telstra Hi kindly inbox me, i can fix whatever issues it is you are having with your account disabled, deleted, hacked etc

Hi @Telstra I'm stuck in a loop trying to fix my email - the password has been changed (not by me) so I am not getting my emails which is concerning. But I can't get into the account to change it back because the recovery is only that email, which I don't get. Please help.

@Glenn02936110 well I can report, that there is corroded copper wire to My house, Internet! and the NBN will Not be out to Fix it Oct 2023😮 therefore to get this result I have been sleeping with Telstra, you are in a Cue😧

@Glenn02936110 salesforce runs the call centers for most of those businesses. to be fair tho most of the bad accents are folk here in australia, it's just that they tend to be the only ones apart from young teens that apply (source work for telstra call center in doing just that, real **** job)

Has anyone noticed the decline in service from energy providers, Telstra, banks etc Energy Australia, I held the line for 10 minutes and was put through to someone with a bad line and couldn't speak English, I can't access my account to even cancel it.

@chaigrima @Optus Bro - I’m telling you. I have had NO issues with Telstra NBN. Especially for streaming etc - Desi has had no issues at all. Sure we pay a bit per month but it’s basically guaranteed to work..

@Telstra Hi, yes, Ive reported the fault to ALDI - I have 3 mobile phones on your Wholesale network (Woolworths, Aldi) and none of them can make or receive calls in Gloucester.