Telstra

Telstra Outage Report in Adelaide, State of South Australia

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The latest reports from users having issues in Adelaide come from postal codes 5000.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Adelaide, State of South Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Adelaide, State of South Australia 04/27/2024 08:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Adelaide, State of South Australia

The most recent Telstra outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide E-mail
AustraliaAdelaide Phone
AustraliaAdelaide Total Blackout
AustraliaAdelaide Internet
AustraliaAdelaide Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • maldux Village Gossip (@maldux) reported from Adelaide, State of South Australia

    @Telstra Hi Ryan, reception has been poor for a couple of years. Have changed from iPhone to pixel - still drops out on reg basis. Others in this street and next have same prob. 3-4km from Adel CBD. Pretty flat. No obvious obstacles I can see re reception. Help.

  • shahjongli Diyan (@shahjongli) reported from Adelaide, State of South Australia

    @Telstra- not happy to be without internet at Norwood and I'm told there is no solution before Monday! ADSL wasn't working & was on 4G backup. Got text from you telling me to connect to ADSL to avoid slowing down. Called 133933 and was told not to worry. Today got disconnected :/

  • iEmRollin Emily Fung (@iEmRollin) reported from Adelaide, State of South Australia

    @NBN_Australia We just got our NBN connection back 15 minutes ago (after 13 hours of outage), @Telstra is still showing an outage page on their website tho.

  • ScottyMullet Scotty (@ScottyMullet) reported from Adelaide, State of South Australia

    Colonial Stadium (2000–2002) Telstra Dome (2002–2009) Etihad Stadium (2009–2018) Marvel Stadium (2018-2020) Proud sponsors of a shit playing surface for over 20 years. #BBL09 #AFL

  • LAMcCormick Lisa McCormick (@LAMcCormick) reported from Adelaide, State of South Australia

    @spike77_7 @CanberraUnited @PerformanceTVL @NewcastleJetsFC mmm I’m a Telstra internet customer and not a mobile customer 😡

  • alancramer Alan Cramer (@alancramer) reported from Adelaide, State of South Australia

    Further to this, you can't speak to anyone at @Telstra Plus. When you call, you tell the AI that you want to speak to someone relating to Telstra Plus and are put through to Disconnections. Must be hoping that those poor souls can save the customer from walking.

  • HellysHelen Helen L K (@HellysHelen) reported from Adelaide, State of South Australia

    @ByrnsyDarren @Telstra Good luck with Telstra helping with that. I have an on going problem and it is just ignored as it’s easier.

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • TravGee1980 Travis (@TravGee1980) reported from Adelaide, State of South Australia

    .@Telstra thanks for sending me another bill. If you want me to pay you might want to ensure you're providing me a phone service for which I should pay for. Merry Christmas. #Telstra #Itshowweusedtoconnect

  • NatsterJane NJT (@NatsterJane) reported from Adelaide, State of South Australia

    @thebeerbeagle You could stay in Australia and have access to @Telstra's #5G network and the ever so reliable #NBN. Or just move @TwoTribesBrew HQ to Adelaide for @CityofAdelaide's 10 gigabit, most connected city in the world.

  • AzsaWild AzsaWild (@AzsaWild) reported from Adelaide, State of South Australia

    @Telstra Belong is the worst. I've never had the run around so much. Hours of nonsense even lies. Money lost because of Belong's incompetence and the nerve to tell a customer to cancel they're card! Rude af

  • HellysHelen Helen L K (@HellysHelen) reported from Adelaide, State of South Australia

    @Telstra I have had a complaint in for over six weeks and everyone says they will make sure the case manager contacts me but has never happened.

  • alancramer Alan Cramer (@alancramer) reported from Adelaide, State of South Australia

    .@Telstra Plus is a program full of shit. Ordered some items and due to incompetent staff who cannot put my full name and address I requested, package has been stuck at @startrack for nearly 2 months. Finger pointing between the two orgs continues.

  • ScottyVassal scotty vassal (@ScottyVassal) reported from Adelaide, State of South Australia

    **** man.. this whole time I thought it was a real global pandemic but it turns out Telstra just want to control my thought process so I upgrade my data package and handset 🤯

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • trimbowlme Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, State of South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • iEmRollin Emily Fung (@iEmRollin) reported from Adelaide, State of South Australia

    @Bergasms @Telstra Sucks

  • LAMcCormick Lisa McCormick (@LAMcCormick) reported from Adelaide, State of South Australia

    @MelbourneCity So I’m a Telstra internet customer and not a mobile customer 😡

  • davidsalesy David Sales (@davidsalesy) reported from Adelaide, State of South Australia

    @Telstra I don't have a service.... trying to port over. Still waiting. No one can ring me.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • katesmith28220 Kate Smith (@katesmith28220) reported

    @krisgracehely @TheNakedFarmers @MichaelAckland3 We’re still in a legal battle with Telstra now, almost 18 months on. Small regional business. No phone for six weeks. They gave us ONE mobile for five staff members to share for two of those weeks 🙄 Their legal team are trying to break us with continued stupid questions...

  • _13JM Jack (@_13JM) reported

    @jakelambert23 @Telstra @jakelambert23 he was tapping away and the made it out the computer was going slow.

  • brobson_politic Ben Robson (@brobson_politic) reported

    @Telstra The HFC speed has returned to normal. But, the 4G backup, when required due to a HFC outage, is so poor as to be borderline useless. For reference, a 4G mobile phone held alongside the Smart Modem Gen 2 modem in 4G backup mode achieved 30Mbps vs 0.3Mbps (respectively).

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @TheNakedFarmers @MichaelAckland3 Maybe the CEO @andy_penn could help, considering #telstra is crap under his leadership

  • BshowThe himynameisjimmyb (@BshowThe) reported

    @Telstra Fix my internet rq please

  • IImormorII 💧Karin Fredin-Bladh (@IImormorII) reported

    @anthony45052793 @TheNakedFarmers @MichaelAckland3 It took Telstra 5 years to fix junction box out the front. Only took 2 years to come and pick up all the asbestos pieces. The landline is placed about 10 cm under the ground. We found it when levelling the drive. 6 weeks without internet when NBN was extended.

  • davispg Paul (@davispg) reported

    @muso1947 @Telstra Thank you 🙏 what frustrated me is calling their number and no pickup. Having previously run a service desk myself I know doing so is how some call centre operators game the stats, so really such operators shouldn’t be on the service desk.

  • triveselo Triveselo (@triveselo) reported

    @TheNakedFarmers @PCKJ3627 @MichaelAckland3 4. (cont) within 24 hours. 5. Take your business to Aussie Broadband or Mate or any outfit with Australian call centres only. The offshore consultants at Telstra work from scripts only and if the issue is outside those narrow parameters, you're screwed.

  • triveselo Triveselo (@triveselo) reported

    @TheNakedFarmers @PCKJ3627 @MichaelAckland3 1.Lodge a complaint with Telstra. It doesn't matter who you speak to they are obligated to take the complaint. 2. Demand a CRN (Complaint Reference Number) 3. Contact the Telecommunications Ombudsman and lodge a complaint about Telstra. 4. In the case of medical cond they must

  • MpPunchy Punchy (@MpPunchy) reported

    Wow I just got hung up by @Telstra in trying to dispute a bill claim. How pathetic. Absolute poor customer service