Telstra Outage Report in Newcastle, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Lenny (@fat_lenny) reported from Newcastle, State of New South Wales
@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales
@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales
@stymo78 @Telstra @brandonvidler help a bloke out #locallegend
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Greg Blue (@gjblue) reported from Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Greg Blue (@gjblue) reported from Newcastle, State of New South Wales
@DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,
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Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
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Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales
@Telstra Transfer of service from personal to work account
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Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Joey B (@JoeyB_13) reported from Newcastle, State of New South Wales
@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.
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Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
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Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales
I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
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Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales
@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
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Ken Moore (@midii) reported from Newcastle, State of New South Wales
Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
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Druey Jay (@druey) reported from Newcastle, State of New South Wales
@Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Jurman (@lizjurman) reported
@AmyRemeikis Yes check the connection...and the modem. It shouldn't be terrible 1km from the exchange - is that where the NBN connects to your copper line? Consider mobile broadband - Aussie Broadband, Vodafone or Telstra for three. Good luck.
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Pam Swanborough (@NettlePot) reported
@Telstra I want heaps credit for not once using the stream of foul language this situation deserves You know when I lived in the UK my mobile service just went 'Hi I see you're in another country. Have a nice holiday' and zero issues. what is wrong with Testra??
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Commissions opening SOON (@deathandsaints) reported
@Telstra damn, that extra data would have been super helpful right now is all.
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Pam Swanborough (@NettlePot) reported
@Telstra Hi Sven. it's not going well. First they said i could get international roaming on my prepaid account 🤯 Then they said I could call overseas from Australia🤯 I'm currently retraining your support staff in your own products🤯
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The Skywalker Chocobo (@noreasonspec) reported
@Telstra informing people of a planned outage after the outage had begun is not good enough. People need to plan around especially with wfh.
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Tanya Husbands (@tanhuzzy) reported
@Telstra Outage was planned. Restored same day. Please stop blaming other issues for Telstra shortcomings on maintenance and equipment failure.
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deco_wz (@Deco_WZ) reported
@Maz__AU @Telstra yep. will be without internet for a week or two and use hotspot, data runs out, then you have to call em again and they say they will re-imburse you with data but they never do
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Adam Crooks (@thecrooksmethod) reported
@Telstra - is there currently an outage in Brisbane? Everything has dropped out.
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burpbubbles (@ang1333_dawagon) reported
Someone help!!!! @Telstra
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Noel (@kranknm1) reported
This is scary I answered a text on Twitter regarding Broadband speeds in my text saying that I was happy with my internet speeds via my mobile with Telstra within 2 minutes I received a text from Telstra saying they were glad I was happy with Telstra service