Telstra

Telstra Outage in Newcastle, State of New South Wales

Problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Newcastle come from postal codes 2300.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Newcastle, State of New South Wales

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Newcastle and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Newcastle, State of New South Wales 12/06/2021 02:55

December 06: Problems at Telstra

Telstra is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.32% Internet
  • Phone 20.57% Phone
  • Wi-fi 9.98% Wi-fi
  • E-mail 6.35% E-mail
  • Total Blackout 2.41% Total Blackout
  • TV 2.37% TV

Telstra Outage Map Near Newcastle, State of New South Wales

The most recent outage reports and issues originated from Newcastle and Maitland.

AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaMaitland Phone
AustraliaMaitland Phone
AustraliaNewcastle Internet
AustraliaMaitland Phone

Telstra in Newcastle, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:
  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • instagorgs instagorgs (@instagorgs) reported

    @Telstra We have heard nothing back from support since this last update. Called them today to be run around in circles again. We have raised a formal complaint and unfortunately will be following up with the ombudsman too

  • gil_hardwick Gil Hardwick (@gil_hardwick) reported

    @KKeneally @AlboMP Same lying bullshit as ever, for the same reason your NBNCo failed; all the experienced senior techies work for Telstra, while your sorry lot got the apprentices and ring-ins, so the senior guys have to go around fixing their endless ****-ups. We're in the game, watch it happen.

  • Bundynelle Janelle Ross (@Bundynelle) reported

    @Telstra Sometimes I'm Mrs Doubtfire when I answer, tee hee. It's easy to wake up to them when their number on my phone ID screen is massive. I feel for the vulnerable who fall for these crap calls though. Cheers.

  • Technorants Wondering_Wilderness (@Technorants) reported

    Desperately need better escalation for #DigitalBusiness @Telstra support to support a local small business. This run around is costing time and money. Ref: 174098064 This is bordering on false advertising and failure to provide a paid service. @acccgovau

  • MarketsCombined MarketsCombined (@MarketsCombined) reported

    @Telstra Well, all day of waiting and nothing. No real help. Really annoying.

  • smb1618 Stephen Bailey (@smb1618) reported

    Anyone in area 4567 expecting telstra wifi issues today

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • skyowl_ Skyowl_ (@skyowl_) reported

    In 30 years of privatisation in Australia, there has not been a single case where the public would not have been at least as well off if the asset had remained in public ownership. Some like, CSL, Telstra and Commonwealth bank were spectacularly bad decisions.

  • snapipup stirit (@snapipup) reported

    @FinancialReview just stupid dreamers NBN has already invested $-bils on bush NBN Without going to bush towns NBN cost would have been $20bils cheaper Telstra has 5G it is up to the bosses to use 5G for workers

  • YvetteKarklins Yvette K 🇦🇺 (@YvetteKarklins) reported

    @Telstra Message from Telstra "Your mail folder list could not be retrieved. Please try again later." Telstra website says no issues, anyone else in Glen Iris, Melbourne have issues?