Telstra

Telstra Outage Report in Newcastle, State of New South Wales

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The latest reports from users having issues in Newcastle come from postal codes 2300 and 2304.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Newcastle, State of New South Wales 03/30/2023 16:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • Internet 58.77% Internet
  • Phone 21.08% Phone
  • Wi-fi 8.46% Wi-fi
  • E-mail 6.78% E-mail
  • Total Blackout 2.68% Total Blackout
  • TV 2.23% TV

Live Outage Map Near Newcastle, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle and Maitland.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:
  • brollsy shane brollo (@brollsy) reported from Newcastle, State of New South Wales

    @Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service

  • brollsy shane brollo (@brollsy) reported from Newcastle, State of New South Wales

    @Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.

  • bobbaldwinmp The Hon. Bob Baldwin (@bobbaldwinmp) reported from Maitland, State of New South Wales

    Went to upgrade my iphone today. @telstra want my CC details for automatic deductions each month. (Never been late with monthly payment yet) With all the current cyber security issues I cannot agree with giving approval to a potential target company to make auto deductions

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • DylanWalkden Dylan Walkden (@DylanWalkden) reported

    @bajo @Aussie_BB I have a friend with ABB whose Telstra mobile refused to use WiFi calling. They spent almost a week calling Telstra support and going into a Telstra store trying to get it fixed. In desperation he called ABB who found a manual online and helped him get it working. A++.

  • iamnotshouting AJ (@iamnotshouting) reported

    @Telstra Are you having issues with your email server? My SMTP seems to be down for the last few hours.

  • tc50730 TC50730 (@tc50730) reported

    The supermarkets (Coles & Ww & 711) are getting crazy on multiple fronts. Some crossover into fuel and other. Even Telstra and Origin who are basic service providers, are inundating customers with promotion deals. I'm surprised this is even tolerated by governments.

  • ItsDoonby Dom (@ItsDoonby) reported

    @Jaywalking_rn @freud_schaden I think telstra and commbank have been generally successful. Privatising natural monopolies for a short run sugar hit of cash is immensely stupid though

  • joeroosters Joe Roosters (@joeroosters) reported

    anyone else watch kayo on a telstra TV and sound just randomly goes up and down

  • slickrickulous slickrickulous (@slickrickulous) reported

    @MarkDando4 @k_eagar @c_s_wallace Sorry but Telstra sat on their copper network for decades and did nothing with it. Australia would still be on ADSL if it wasn't for NBN, and only have 5G because mobile sector actually has some competition.

  • csscoreboard Cust Service Ratings (@csscoreboard) reported

    Telstra: Ref- 46502843 Jefferson online agent was amazing and solved my problem promptly

  • turntablekungfu bower | OG777 🇦🇺 (@turntablekungfu) reported

    @Telstra Not unless you can find what the solution to the above issue was

  • turntablekungfu bower | OG777 🇦🇺 (@turntablekungfu) reported

    @Telstra @WassimMuna Having this exact problem right now..

  • frost_farms Frost Farms (@frost_farms) reported

    @IngridHarrison @Telstra Haha yeah, honestly terrible service