Telstra Outage Report in Newcastle, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (32%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales
@Telstra Transfer of service from personal to work account
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Greg Blue (@gjblue) reported from Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales
I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales
@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
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Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.
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Sir Craig Diebert (@eldieberto) reported from Maitland, State of New South Wales
@stymo78 @Telstra @brandonvidler help a bloke out #locallegend
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Lenny (@fat_lenny) reported from Newcastle, State of New South Wales
@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Ken Moore (@midii) reported from Newcastle, State of New South Wales
Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
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Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales
@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
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Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
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Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lance Eerhard (@LanceEerhard) reported
FYI @Telstra, live chat help sucks.... I'd rather have stayed on hold than have a random txt conversation over 3 hours...
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📡 The Antenna Waver (@joelpmichael) reported
@RealPhilGold @dobes Let me tell you about the time @kels_316 was up a tree fiddling with a yagi antenna and only getting the faintest HSDPA signal on Telstra, while I was standing on the ground with a decent 4G signal on Optus.
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Johnny.... (@jonooee) reported
@TheWinegasm @JasonTheWineGuy I can’t play this. My internet is ******... **** YOU TELSTRA!!!
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No One Cares (@Ian42794001) reported
Everyone wants good internet and so do I, funny thing is setting up my watch to another phone I had to change sim cards to my old one to them mobile data it accross because the internet is crap on the one the sim card is in, FFS! Otherwise it won't happen, #Telstra is crap!
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Mike 🏳️🌈🇦🇺 (@justaussiemike) reported
@chokedbarbie Optus and Telstra have 4G and 5G mobile broadband plans you could use. They're never going to be quite as good for gaming as a fixed NBN connection though.
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Daddy DeVito (@moodyvoodoobaby) reported
how did resetting the Wi-Fi booster and moving it closer to my room make my connection WORSE. Telstra what ********
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Name cannot be blank (@thehog316) reported
Spend over $1000 a month on @Telstra and can t even get help. 1 hour of messages and still not even asked the problem!
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Tim Moran (@Timothy_Moran) reported
@Telstra do you have any network issues in Broadway Shopping Centre (Ultimo 2007 NSW). Multiple call drop outs and no internet connection - wasn't able to access e-gift cards on my phone to pay for shopping.
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Louisa Budiharto (@lizbb_) reported
@Telstra Same issue again? why are works being undertaken during business hours - this disruption is poorly managed without notifications issued to customers
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Leeloo Dallas Multipass (@spectre_88) reported
@llisapowell @andrewbogut also wtf is "Telstra #StaySafe" network?