Telstra

Telstra Outage Report in Newcastle, State of New South Wales

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The latest reports from users having issues in Newcastle come from postal codes 2304 and 2287.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Newcastle, State of New South Wales 02/03/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Newcastle, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

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City Problem Type Report Time
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • vaughan_k Ken. (@vaughan_k) reported

    @samthe_eagle @Qantas There are several including #Optus and @Telstra for not doing anything about poor performance at customer service, blaming customers, not taking issues seriously etc etc etc etc.

  • gcoving GAC76 (@gcoving) reported

    @Telstra Text is probably best. The @Telstra supplied network does not support telephone calls at the moment with any clarity.

  • the_LoungeFly Arioch (@the_LoungeFly) reported

    @Telstra Hey Ash, thanks for replying… I just thought that a call from one device to another in the AU network would be discernible to one that originated from another country. Phone call packets contain the foreign country of origin, yet with a local number aliased aren’t filtered ?

  • AlsPatch Als Patch aka Allan Campbell. Food Gardener. (@AlsPatch) reported

    @Christineinhope Pay their contracts out and get rid of the lot. Bring back a real CES with people that actually have qualifications for the work they are doing.....I remember an APM consultant who came directly from working in a Telstra shop....wtf...!!!

  • Jagermeester Erik (@Jagermeester) reported

    Like today, our internet at home is down due to a broken cable. Hotspot via my personal phone (Telstra) is slow and laggy (both 4G/5G). Hotspot via my work phone is a lot quicker (4G only).

  • RyanWil62993886 Ryan Williams (@RyanWil62993886) reported

    @RoadknightThe If you get to a supervisor, ask for a techo to visit, Telstra has altered their complaints & service Mob, under no circumstance del with the first person who comes on.

  • notinterested25 Not Interest (@notinterested25) reported

    @JennaPrice @Optus I get many scam calls. Was with Telstra now with Optus. No difference in number of calls. At the end of 2019 I changed electricity provider from Momentum to Alinta. I think Alinta sells customer data.

  • the_LoungeFly Arioch (@the_LoungeFly) reported

    @Telstra @OnceWereRadical How are you stopping a call with a fake alias number making a call? Are the nodes/exchange’s validating the end to end call traffic? These two types of scams are automated and both give the scammers the signal that the target numbers are active.

  • Jay_c_Francis J C Francis (@Jay_c_Francis) reported

    @ActuallyAsh992 @Telstra There's never anything wrong with loving. People have good and bad experiences with companies. Can't satisfy everyone.

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    2. I repeated all of my complaints from previous correspondence. Back they come again saying they're now going to refer it to their 'technical department' for investigation. This was done months ago with Telstra saying it was 'a known poor reception area' and.../3