Telstra Outage Report in Newcastle, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Brogan - Firewire Digital
(@firewiredigital) reported
from
Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
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Lenny
(@fat_lenny) reported
from
Newcastle, State of New South Wales
@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Sir Craig Diebert
(@eldieberto) reported
from
Maitland, State of New South Wales
@stymo78 @Telstra @brandonvidler help a bloke out #locallegend
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Ken Moore
(@midii) reported
from
Newcastle, State of New South Wales
Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡
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xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
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Tony Brown
(@tony4newcastle) reported
from
Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
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Njubi Ng’ang’a 🇰🇪
(@njubi_eric) reported
from
Newcastle, State of New South Wales
I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Druey Jay
(@druey) reported
from
Newcastle, State of New South Wales
@Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.
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Adam Rope (reality is stranger than fiction)
(@adlrope) reported
from
Newcastle, State of New South Wales
@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action
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Greg McKenna
(@gregorymckenna) reported
from
Newcastle, State of New South Wales
@Telstra Transfer of service from personal to work account
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Ivan Hecimovic
(@hecivan70) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos
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Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.
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Peta Tehan
(@DrTehan) reported
from
Newcastle, State of New South Wales
@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
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Joey B
(@JoeyB_13) reported
from
Newcastle, State of New South Wales
@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Blair / Mrs Wayne 🐨❤🇦🇺
(@StallionDuckx3) reported
@Telstra Sorry I never got around to doing this!!! Haha. On the plus side, our new modem did arrive today so hopefully after we set that up, that’ll be the end of it.
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Citizen Jo *I’ve had my first AZ*
(@JoJSharpe) reported
@slsandpet Yes My ‘effing’ outgoing Telstra email is not working. Phone line to said Telstra is jam packed. Other than that I’m just peachy Grrrr!
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DaddyJoshxXx Gaming
(@DaddyJoshGaming) reported
@MicrosoftAU pathetic that you would rather me take you and Telstra both to qcat for blatant false advertising. The fact I signed up to $15 month to month plan as FAQ and terms and conditions say I can and I also called the call center prior to sign up but support say otherwise!
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DaddyJoshxXx Gaming
(@DaddyJoshGaming) reported
@Telstra Actually I already sent it to the complaint team. It’s 4 minutes go listen to it
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a
(@azael4k) reported
@Telstra no but it usually goes to **** at night so we'll see
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Nick Burrough
(@NickBurrough) reported
@Telstra This is why Aussie Broadband has call centres here and takes customer support seriously. You just asked if I wanted to pay for Platinum Support!!!!
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MHF x017
(@vfx_cherry) reported
@spoonzyFX1 @Telstra me so bad
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Amanda Angelini
(@VeloceAma) reported
@Telstra not what customer service means. Then was asked to accept T&Cs on a plan he could not describe - not legal or valid.
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caleb
(@belacefn) reported
anyone else on telstra getting rlly bad packet loss
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Jodie
(@Jodie_potter1) reported
@Telstra Hi, I’ve had an email saying to confirm my account with a verification from my email but I never requested this!