Telstra

Telstra Outage in Newcastle, State of New South Wales

Some problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Newcastle come from postal codes 2300.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Newcastle, State of New South Wales

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Newcastle and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Newcastle, State of New South Wales 09/25/2022 00:25

September 25: Problems at Telstra

Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 61.23% Internet
  • Phone 17.70% Phone
  • Wi-fi 10.07% Wi-fi
  • E-mail 6.87% E-mail
  • Total Blackout 2.29% Total Blackout
  • TV 1.85% TV

Telstra Outage Map Near Newcastle, State of New South Wales

The most recent outage reports and issues originated from Newcastle and Maitland.

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Telstra in Newcastle, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:
  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • jarjargabor Jar Jar Gabor (@jarjargabor) reported

    I was using the Optus network as a Virgin customer until they folded, but I switched to Telstra despite Virgin customer being recommended to join Optus, meaning that non-Optus customers have also been caught up if they've used the network through another provider.

  • EdHore Ed **** (@EdHore) reported

    Why is it impossible for @Telstra to say their hours of operation on the IVR. Do you need me to come and work for you to teach you proper and appropriate customer service? Or do you enjoy being Australias worst telecommunications company?

  • DrRichardSallie 💧Dr Richard Sallie MD FRACP🇺🇦🇺🇦 (@DrRichardSallie) reported

    @KenBerhan How awesome! I can now cancel my Telstra account and have movies streamed straight into my cortex.

  • Mick17432842 Monopedal Mick, old man yelling at the tv ! (@Mick17432842) reported

    @Donovan_Fergie @KazzieJean @Telstra A couple of years ago I was in an Apple shop sorting out a minor problem with my iPad. The service guy opened up a page on his screen that showed every password and account I’d ever had. He shut it down quick, but not quick enough for me to avoid seeing it. That scared me a lot.

  • oldjoeschmo Father Ted - 💉💉 💉 💉 QUAD VAXXED (@oldjoeschmo) reported

    @AlexDGlengarry @nineislands 1) Nevertheless, they ARE the third network. 2) They are no longer minor. 3) They now have access to Telstra's network in rural Aus, as per the article I linked. 4) The tweet that you replied to was asking about service providers, not networks. 5) Aldi uses Telstra's n'work.

  • jackisaacwise Jack Isaac (@jackisaacwise) reported

    @torak @tanyavolt Second that cheap, on the Telstra network we have not had issues with it and data rolls over as a bonus.

  • waves_words Waves_Words 💙💛💉🕯 💧🌱🐨 (@waves_words) reported

    Great. I have issues with my @Telstra account which I susp. linked to my partner & I becoming each other's authorised person. Try to call them, the call centre is closed, so they force you to use the app so you get some agent who doesn't understand when you explain. 0/10 service.

  • TheAviator1992 Stephen 🇺🇦 (@TheAviator1992) reported

    @ohsixoneoh Looks to be on the Telstra network.

  • byzbateson Byron Bateson 🇦🇺 (@byzbateson) reported

    @ktdenise They have been since you signed up to them. Inferior service, poor reception. Now this. Telstra all the way.

  • doc_eggbert doc eggbert (@doc_eggbert) reported from Melbourne, State of Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.