Telstra

Telstra Outage Report in Newcastle, State of New South Wales

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The latest reports from users having issues in Newcastle come from postal codes 2284.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Newcastle, State of New South Wales 06/18/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (21%)

    E-mail (21%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Internet
AustraliaNewcastle E-mail
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaMaitland Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • brollsy shane brollo (@brollsy) reported from Newcastle, State of New South Wales

    @Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service

  • brollsy shane brollo (@brollsy) reported from Newcastle, State of New South Wales

    @Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.

  • bobbaldwinmp The Hon. Bob Baldwin (@bobbaldwinmp) reported from Maitland, State of New South Wales

    Went to upgrade my iphone today. @telstra want my CC details for automatic deductions each month. (Never been late with monthly payment yet) With all the current cyber security issues I cannot agree with giving approval to a potential target company to make auto deductions

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LamarLowder Lamar Lowder (@LamarLowder) reported

    @optus_help the telco that leaked millions of customer records, now wants your biometric data just to change your plan. Not. Gonna. Happen. Hello @Telstra ?

  • Justkiddingmay1 Justkiddingmayb (@Justkiddingmay1) reported

    @MadisonKing_fox Interesting Post. But one wonders who had the Money to pay for these Seismic Shifts - It wasn't the Unions It was the Yanks. It's why Telstra got broken up for sake of Competion Re Optus. Woodside, Chevron, Bass Strait. Manufacturing didn't go off shore till 2005. Cars gone 2017

  • changeTc_Au Change. The Channel 🇦🇺 🇦🇷 (@changeTc_Au) reported

    Leader in technology? Here is a list of companies that faced cyber attacks in the last 3 years • Optus • Medibank • MediSecure • Early Settler • Australian Retirement Trust • AustralianSuper • Hostplus • Rest • Insignia Financial • Telstra • National Australia Bank (NAB) • Services NSW • The Australian • ABC • Skeggs Goldstein • Ascot Vale Health Group I struggle to get any reception anywhere in the suburbs. Our NBN service sucks *****. So essentially. You're building homes that only rely on electricity, banning gas.(too busy gifting that resource to other countries) You're putting turbines that don't help the environment and cost way too much to maintain and are not a long-term solution. You're pushing for more solar farms but blanketting the skies with chemicals to block out the sun. You will fry the system. The EV infrastructure can't even handle the demand of vehicles needing a charge. You made a deal with your communist buddies to bring poorly built and copied EVs here, killing any other option or brand to do business in Australia. It is safe to say that you must be the absolute worst prime minister or leader in history.

  • anilupd Anil Upadhyāyā (@anilupd) reported

    Dear @australiapost Why do you sell phaseout 3G phone to elderly people in community? Aren’t you ashamed of it, as Telstra and Optus stopped 3G network a year ago?

  • c0n_AU Con! (@c0n_AU) reported

    Hey @Optus... trying to give feedback about sh!tty coverage in a Hospital. Your team has "reported that everything is working normally, so the issues isnt due to the network" ... rubbish. Telstra IBC works fine, but yours doesnt. You try holding a call there and you'll see.

  • FunnellMike Mike Funnell (@FunnellMike) reported

    @agentsmart @aparachick The “burner type” Android phones I’ve had (and not really used) were sent to me by Telstra when they shut down the 2G then 3G networks - even though I’d already replaced my dumb-phone with a new (if old-fashioned) Nokia - often eBay’d from O/S ‘cause not offered here). Cheap as!

  • yarramundafarm1 yarramundafarmer (@yarramundafarm1) reported

    @DavidSandow1 And just wait for the price increase from Telstra in July for your service, have battled with Telstra the last few weeks with the same problem and nearly the same circumstances your in to no avail, people telling you to get starlink, you shouldn’t have to when it once worked

  • _markagregory Mark A Gregory markagregory.bsky.social (@_markagregory) reported

    When is the @accc going to launch an investigation into @Telstra coverage map claims? #accc waiting, waiting, patience running out. There are now two issues to investigate (1) CEO claims to investors (2) coverage map bloopers- time to act - stop dithering. #auspol @TPG_Telecom

  • R64862Rvan RvanBarneveld (@R64862Rvan) reported

    @RositaDaz48 It is getting a little better from a very, very low base. If I had a Telstra problem, I used to allocate more than 1/2 day to sort it out. It took me weeks to change my NBN ISP from Telstra to another, largely because they kept telling me the new company had to make the switch!

  • boabythebold TheBold Boaby (@boabythebold) reported

    @RositaDaz48 Sadly I have had to deal with Telstra and or its UK counterpart BT since the mid 1980’s, they have not changed one little bit. They are indeed identical entities of stupidry, lunacy, infantile phone tag and incompetent customer facing management. The staff on the phones are okish