Telstra Outage Report in Newcastle, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (44%)
-
Phone (24%)
-
E-mail (20%)
-
Wi-fi (7%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Newcastle, State of New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Phone | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
-
Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
-
Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
-
Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
-
Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales
@Telstra your customer service is abysmal
-
Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
-
xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
-
Rhino (@Rhino11011) reported from Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
-
Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.
-
Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales
@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!
-
Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
-
Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
-
Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales
I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T
-
Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales
Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra
-
Justin Holland (@novahollandia) reported from Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
-
Justin Holland (@novahollandia) reported from Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
-
Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
-
steve jones (@steveway7) reported from Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
-
Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales
@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.
-
Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales
My Telstra nbn broadband network has been down all day from an alleged cyber attack
-
Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Stephanie 🖤🤍💜 | 💛🐞 (@fpvs) reported from Melbourne, State of Victoria
My mobile is not accepting calls. I'm with Belong, which operates on @Telstra. It looks to be affecting all Telstra services at the moment. Can make calls, data works, SMS works. Just incoming calls aren't working. Message says service isn't connected.
-
Richard (@RichardWKerr) reported from Brisbane, State of Queensland
No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
-
Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales
@Telstra now would be a really good time to repair the huge cable cut in Croydon NSW which left many of us without fixed line phone internet for weeks (fix not til 3/4) Appreciate the extra data 👍 but my street also mobile black spot... Work & school from home v difficult
-
Kharla Williams (@KharlaWilliams) reported from Melbourne, State of Victoria
@Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium
-
Justin (@Justin37409859) reported from Dalby, State of Queensland
@abcnews Code for NBN and and Telstra can’t handle the internet traffic due to poor infrastructure.
-
David Bourke (@DBourkeBFS) reported from Brisbane, State of Queensland
Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
-
💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales
@Raf_Epstein I am with Victoria and NZ and the UK. And when I get a stupid text today from Telstra that advised me to stay home...if sick...NOT Stay Home regardless, another stupid wrong message from this idotic govt, I just want to cry!
-
Michelle Mannering 💎 (@MishManners) reported from Melbourne, State of Victoria
@NBN_Australia @awssecuritysyd @awscloud @AWSstartups @thelivecoders My other problem is I have NBN to the node but copper up to the apartment (1st floor). I don't really want to pay the $350 for @Telstra just to provide a quote. Just tell me how much for free and I'll most likely just pay you to upgrade me! 🤣
-
Rod (Tiny) (@TinyTheKiwi) reported from Charles Sturt University, State of New South Wales
@telstra I need to add someone urgently as an authority on my account. Website says I need to call you, so I call and it says it can’t help me and to do this online.
-
Asjad Hilmy (@HilmyAsjad) reported from Melbourne, State of Victoria
No wifi connection. No customer services. Experiencing worst days. @Telstra wasting my phone internet data. #COVIDIOTS #COVIDー19 #telstraconnection