Telstra

Telstra Outage Report in Newcastle, State of New South Wales

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The latest reports from users having issues in Newcastle come from postal codes 2282, 2297, 2304 and 2287.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Newcastle, State of New South Wales 02/23/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle and Maitland.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Internet
AustraliaMaitland E-mail
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaNewcastle Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • bobbaldwinmp The Hon. Bob Baldwin (@bobbaldwinmp) reported from Maitland, State of New South Wales

    Went to upgrade my iphone today. @telstra want my CC details for automatic deductions each month. (Never been late with monthly payment yet) With all the current cyber security issues I cannot agree with giving approval to a potential target company to make auto deductions

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • maconnolly888 Martin Connolly #MMT #TNL @The_NewLiberals 💉x3 ☘️ (@maconnolly888) reported

    @Telstra don’t know how you claim no outages on Central Coast. In Terrigal, it take 2 mins to get a response, if you’re lucky. Worse than dialup. Been like that for most of yesterday as well. Rubbish service!!!

  • BaBaBarr HoJu (@BaBaBarr) reported

    @Telstra are there outages in Melbourne? I'm at the airport and everything is struggling and taking ages, if at all to load. Wifi off and restarted and still having issues.

  • phamman tuan Anh pham (@phamman) reported

    Just fixed my Telstra issue

  • davesaves1 Dave (@davesaves1) reported

    @anthony_geurts My first away was Victory v Brisbane at the Telstra Dome in season 2. Although we snuck away with the points I was in awe at how much noise your support made. When everyone in the ground got involved in the North/East/South/West side chant I was impressed.

  • voltagex Adam (nominal) ♿ (@voltagex) reported

    @joelpmichael Last time I tested, Telstra dropped down to 12kbit too.

  • Haycock_Dean Dean Haycock (@Haycock_Dean) reported

    @sgroomy1 @bruce_haigh I worked for Telecom Aus when it became Telstra, I worked for Newcastle buses until just before it became Keolis downer,. Common to the two was the supposed degradation in service to enable the spin drs to push privatisation. Sound familiar ABC.

  • Sibenco Susan Bennett (@Sibenco) reported

    @Telstra I've responded in DM - see my notification of issues. Initially after speaking directly with people in your call centre, I was directed to use your app, which I have done. This included on @ 15 April being directed to the #telstra #chatbot which was not properly programmed!

  • kutinnaku Mr Misanthropic (@kutinnaku) reported

    @FootscraysFine1 @MickM92553429 @PaulineHansonOz there may be people who need help with managing their limited finances but this insane scheme will not do it ,i am on a pension i have credit with telstra ergon and city council i bank 300 per fortnight i live in my own home this govt must be removed as they lack understanding

  • jewelsparkle3 Sparkles3 (@jewelsparkle3) reported

    @PaulFletcherMP Respectfully you need to secure our communications network. #Telstra is huge failure bring back call centres to Australia and scrap NBN.

  • LaurenE65849476 Lauren Edwards (@LaurenE65849476) reported

    @TheTodayShow The son said he was advised by ESTA that it was an issue from Telstra. If that is the case than it is the federal gov responsible for telstra putting the call through to ESTA. You have instead allowed to son to use defamatory language about premier. Today show is a disgrace!