Telstra

Telstra Outage in Newcastle, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 No problems detected at Telstra

Telstra problems in the last 24 hours in Newcastle, State of New South Wales

Telstra Outage Chart in Newcastle, State of New South Wales 05/07/2021 14:45

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 56.84% Internet
  • Phone 24.33% Phone
  • Wi-fi 9.51% Wi-fi
  • E-mail 4.94% E-mail
  • Total Blackout 3.04% Total Blackout
  • TV 1.33% TV

Telstra Outage Map Near Newcastle, State of New South Wales

The most recent outage reports and issues originated from Newcastle and Maitland.

AustraliaNewcastle Phone
AustraliaMaitland Phone
AustraliaMaitland Phone
AustraliaMaitland Internet
AustraliaMaitland Wi-fi
AustraliaNewcastle Phone

Telstra in Newcastle, State of New South Wales Comments

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Telstra Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:
  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • meegyhart Megan Hart (@meegyhart) reported

    @Telstra I am having issues with hackers having access to my bigpond webmail account and compromising my other social medias etc. I’m am trying to change my password but it’s saying My Telstra isn’t available. Is there anything I can do!? Help!!

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra your online service is appalling, it doesn't exist.

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra not only do you not provide 24x7 customer service, you don't seem to know what customer service actually is. Why request a DM and then not reply to that DM when sent to you?

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra why don't you reply to a customer who requires assistance?

  • paulsnedden Paul Snedden (@paulsnedden) reported

    @Telstra I have been a pre-paid and postpaid customer for several years, and really don't appreciate what you are inferring with your last comment. I have been at this for more than an hour now, and I CANNOT find any page that will allow me to add a new payment method for that service.

  • jovian_lizard VanguardVitamins (@jovian_lizard) reported

    @ANCALERTS My gosh both of you, listen to yourselves. Other providers like Telstra wanted to come in with better service than either of you for far cheaper, and they were told "that's too low". Like the government, both of you pride yourselves in exploiting the nation.

  • paulsnedden Paul Snedden (@paulsnedden) reported

    @Telstra I cannot find any page that allows me to Manage Payment Methods, nor Add New Payment Method. If I could, I wouldn't have contacted online support in the first place.

  • paulsnedden Paul Snedden (@paulsnedden) reported

    @Telstra I understand that replies may not be instant, but I also don't expect to get zero replies for 20+ minutes. And yes, I want to update CC details for a prepaid service but I cannot find where to do that.

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra What is happening to Internet service in Jervis Bay Area please?

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra Internet not working in Jervis Bay Area and Telstra tells me they are closed until 8 am tomorrow morning. That's not 24x7 service by any stretch.