Telstra Outage Report in Newcastle, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Newcastle come from postal codes 2291.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telstra
Telstra is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (50%)
-
Phone (28%)
-
Wi-fi (9%)
-
E-mail (6%)
-
Total Blackout (4%)
-
TV (3%)
Live Outage Map Near Newcastle, State of New South Wales
The most recent Telstra outage reports came from the following cities: Newcastle.
City | Problem Type | Report Time |
---|---|---|
Newcastle | Internet | |
Newcastle | Phone | |
Newcastle | Internet | |
Maitland | Total Blackout | |
Newcastle | Internet | |
Newcastle | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
-
Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
-
Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
-
Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
-
Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
-
Andrew Cornwell
(@ascornwell1) reported
from
Newcastle, State of New South Wales
Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?
-
xXx_MiSsStOrY_xXx🃏
(@xXxMiSsYxXx1) reported
from
Newcastle, State of New South Wales
@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?
-
Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
-
Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
-
Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
-
Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
-
Megan Gitsham
(@megitsh) reported
from
Newcastle, State of New South Wales
@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
-
Justin Milligan
(@JustinJMilligan) reported
from
Newcastle, State of New South Wales
Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
-
Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
-
Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
-
Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
-
Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?
-
Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
-
Hayley Drayton
(@hayleydrayton) reported
from
Newcastle, State of New South Wales
@Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me
-
Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
-
steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
marc brannan
(@BrannanMarc) reported
@Telstra from them! Not sure where to go from here?? I work in customer service myself and find is shocking that a huge company like Telestra can get away with treating paying customers like they do. Absolutely appalled at how little Telestra care! To say you’ve added stress to
-
Ron Wilson
(@sreepsmit) reported
@Telstra @JPKCFO I bet it didn’t help John?
-
T3 EpikHyper
(@epikhyper) reported
@_itzhussein_ @RepulseGod4 nah nah nah **** telstra honestly NBN is way ******* better
-
GameSlayer
(@GameSlayer63) reported
@Telstra You Want To Fix Your Internet Because This Is Bullshit I Can’t Stream on YouTube or Twitch and The Internet Keeps Cutting Out and BTW This Me Being Nice
-
Mohit Gupta
(@mohitg76) reported
@tanya_plibersek @Telstra I am sure the service would still be as crappy as ever..
-
nope
(@tim07791053) reported
@NBN_Australia hi, I have been having issue with my nbn for ever since I moved into my new address. Telstra has sent NBN guy out to fix the issue but to the old address which is very annoying. I have nbn coming out again next Friday however, the nbn guy said that...
-
marc brannan
(@BrannanMarc) reported
@Telstra should have been sent IN NOVEMBER! I work from home. Have a hefty bill from Vodafone due to having to hotspot for 10 hours a day. Complaint now lodged with ombudsman but due to the number of complaints they’re dealing with from Telestra customers I’ve been told to expect
-
hohum
(@hohum3001) reported
@Telstra @Greg to be a bit fuller in my request, I'm hoping someone can help me with my problem - i.e. to get internet. I don't care about the complaint.
-
nope
(@tim07791053) reported
@Telstra your service is ridiculous... I have put in complaints about my internet service and called and msg you so many times... nbn not working, you send nbn guy to wrong address so they can’t fix the issue and you slowed my 4G backup down to nothing if it wasn’t bad enough...
-
💧 Vacuous Fair Dinkum Covfefe _Au Pair
(@VacuousNess) reported
@Telstra I've been told in store that @Telstra is attempting to move everyone to online billing. So every time I go in and they reset back to paper - the next bill round the system appears to reset to online. FURIOUS. Please fix your systems - and fire your programmers.