Telstra Outage in Newcastle, State of New South Wales

@stymo78 @Telstra @brandonvidler help a bloke out #locallegend

@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

@DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

@Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone

Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

@Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.

@JimBrowning11 i have small tech support and education business and YouTube channel called simple device advice in Australia, if you learn about any telstra or nbn scams can you let me know so i can alert my clients and viewers 😊

@Telstra Hi Kath, it's a mobile phone using 4G. I am located at Glendale NSW and have relatively good (half to 3/4) signal where I am.

@Telstra wow you are a joke! Your systems do not allow your staff to resolve issues. Customers get angry. Staff deal with nothing but angry customers. (And become less helpful) - it’s a cycle of success. #goodbye #howsretentionofstaffgoing

@Telstra fix your problems costing small business so much money with eftpos and atm you call number one leading company @9NewsSyd @nbnnews @1029KOFM @newcastleherald

@Telstra your NBN service is as good as your customer service. Absolutely embarrassing

@Telstra how ******** can you win an award or more so issue an award when you can not even provide an internet service. And you customer service for the NBN is ******* outstanding...🙄

Disgruntled with @Telstra part 4969292. Seems they’ve forgot to add the bonus data to the new plan. How hard is this shit to get right?

@Telstra Any reports of phone line outage in Speers Point Boolaroo NSW????

@Telstra Hi - yes eventually got through - waited for over 1 hr and 1/2 to speak with someone. Line fault apparently with home phone. Now waiting for tech to come out to fix - any day between sun and tue apparently.

Please note this is the ONLY twitter account for Kasbah Rose (Sydney) since @Telstra network is FAULTY and I LOST access to my other one, Telstra are lucky it wasn’t my professional account like @KasbahSydney otherwise I’d definitely SUE for compensation, Twitter used be my LIFE!

Internet died y'day (2nd time this month). Boff called support and they said it was an nbn issue but the technician was unlikely to come out on Sunday. Today I spent all arvo at the Telstra shop signing up for a mobile broadband hub only to find our home one fixed itself 🙃

@Telstra I reconnected this an hour ago and it looks like it is working. I'll give it another hour or so and see if I can figure out how to cancel the visit. (It's not readily apparent online or in the Telstra app.)

I just lost access for a completely bs reason to my other account since ******** Telstra still haven’t fixed their network and I couldn’t get a code sent as an sms to verify my details smh thanks google wankers

@Telstra How would I know. It’s working now but the issue is when it fails and it will. I have to call you and that takes away a chunk of my time. If I wanted a rubbish service i would have chosen a rubbish isp..... maybe i did

@TraceyKilleen @Optus With Telstra at 3165 same deal Down 3 times 3 days. Call provider who say no outage reported. NBN doesn't know about outage because provider too busy turning everyone's boxes on and off to report. Really hard to get escalated. At least 2-3 hours before outage is even acknowledged

@Telstra Hi Jo, I'm afraid that I've been told that I need to wait until my next bill to contest the charges for leaving a contract (which I have never had). I'm glad I check my bills regularly.

@Foxtel My elderly parents & their neighbours are 4 days now without Foxtel. Half a dozen calls to call centre. Excuses have been: 1. Unknown 2. You need a new box 3. Need a serviceman which would take a week 4. Telstra’s fault & @Foxtel can’t fix it it is a Telstra problem

@Optus @7sophistication Hooray! just checked telstra outage page and internet outage has finally been acknowledged for 3165