Telstra Outage in Maitland, State of New South Wales

@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

@DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

@Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

@Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

@Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone

Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

@Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.

@Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

@Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.

@JimBrowning11 i have small tech support and education business and YouTube channel called simple device advice in Australia, if you learn about any telstra or nbn scams can you let me know so i can alert my clients and viewers 😊

@Telstra Hi Kath, it's a mobile phone using 4G. I am located at Glendale NSW and have relatively good (half to 3/4) signal where I am.

@Telstra wow you are a joke! Your systems do not allow your staff to resolve issues. Customers get angry. Staff deal with nothing but angry customers. (And become less helpful) - it’s a cycle of success. #goodbye #howsretentionofstaffgoing

@Telstra fix your problems costing small business so much money with eftpos and atm you call number one leading company @9NewsSyd @nbnnews @1029KOFM @newcastleherald

@Telstra your NBN service is as good as your customer service. Absolutely embarrassing

@Telstra how ******** can you win an award or more so issue an award when you can not even provide an internet service. And you customer service for the NBN is ******* outstanding...🙄

@kendickens4 @tjtjgeol @OMGTheMess @JWSpry I don't mind the heat, but the humidity sucks. I used to work as a Telstra as a line worker in a country area. Low humidity meant I could work in jeans and long sleeves with no problem at 45+. When I went near Newcastle with the humidity I struggled!

Disgruntled with @Telstra part 4969292. Seems they’ve forgot to add the bonus data to the new plan. How hard is this shit to get right?

@Telstra Any reports of phone line outage in Speers Point Boolaroo NSW????

@7NewsMelbourne @GeorgiaComensol Was it a Telstra issue given we've had it for 2 weeks here !

@Telstra My area internet still have problem. outage page siad do not detect problems. So I try to connect that site, but internet is very slow and that page still roading. I check the internet speed, and result is 16.1 kb/s.

@RealMarkLatham Asking AGL about a sensible transition to renewables is like asking @Telstra how make the NBN. “You should buy our rusted EOL copper network!! It’ll only cost $11 billion and it used to be yours anyway!!!”

@Telstra actually sick of your responses in regards to my mobile dropping out/not being able to make or receive calls/texts. Over 25 days of this and your best response is “techs are working on the issue and you’ll be credited.” 1/2

Telstra wireless NBN 8 hr outage yesterday bad day for business

Was planning on starting the stream up soon but my internet keeps cutting out every few minutes so ima hold off and see if Telstra want to chill ******** out so I can stream for a few hours

@ImJordo1 @Telstra It is the same for us as well. We have lost internet and the back up mobile network as well since the storms in Brisbane but the Telstra site says there is no outages in our area.

@jendudley @Telstra I am a mega geek too. I generally notice bad network performance. I really hate buffering in particular. My wife complained about the NBN being slow the other day, then realised she wasn't on Wi-Fi and it was actually the Telstra 4G service having issues.

@jendudley @Telstra I am getting a solid 48Mbps down on my 50/20 service. I don't generally miss the 104Mbps I got on Telstra cable except when kids are streaming and I want to as well. If I get even 80Mbps down out of a 100/40 service, I doubt I will miss the 20Mbps - and will enjoy the upstream.

@Telstra I believe I have another appointment with nbn to come out and connect me. Problem is it seems your in the hands of the contractors. I’ve been very hesitant to get the nbn since I’ve only ever heard bad things. Mobile whilst not as good at least is easy. I buy and I’m connected.