Telstra Outage in Maitland, State of New South Wales

Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

@Telstra No way will I be staying with Telstra when my plan is done. Sorry to say but you’ll lose me as a customer no matter what.

@Telstra Leasing a phone was the worst choice I made to be honest. I expected I’d receive a call or letter at the 12mo mark with an option to renew, replace or buy out but I wasn’t contacted. I would have bought it out then.

@Telstra Slow download speeds via mobile, very weak connection and sometimes no connection at all with 4G coverage on the iPhone

Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

@Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.

@Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

@Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.

@JimBrowning11 i have small tech support and education business and YouTube channel called simple device advice in Australia, if you learn about any telstra or nbn scams can you let me know so i can alert my clients and viewers 😊

@Telstra Hi Kath, it's a mobile phone using 4G. I am located at Glendale NSW and have relatively good (half to 3/4) signal where I am.

@Telstra wow you are a joke! Your systems do not allow your staff to resolve issues. Customers get angry. Staff deal with nothing but angry customers. (And become less helpful) - it’s a cycle of success. #goodbye #howsretentionofstaffgoing

@Telstra fix your problems costing small business so much money with eftpos and atm you call number one leading company @9NewsSyd @nbnnews @1029KOFM @newcastleherald

@Telstra your NBN service is as good as your customer service. Absolutely embarrassing

@Telstra how ******** can you win an award or more so issue an award when you can not even provide an internet service. And you customer service for the NBN is ******* outstanding...🙄

@kendickens4 @tjtjgeol @OMGTheMess @JWSpry I don't mind the heat, but the humidity sucks. I used to work as a Telstra as a line worker in a country area. Low humidity meant I could work in jeans and long sleeves with no problem at 45+. When I went near Newcastle with the humidity I struggled!

Disgruntled with @Telstra part 4969292. Seems they’ve forgot to add the bonus data to the new plan. How hard is this shit to get right?

@Telstra Any reports of phone line outage in Speers Point Boolaroo NSW????

@1_1_2029 @Telstra @lushsux **** Melbourne. It's basically Australia's San Francisco. ******* ******** could be nuked, and nobody outside of Victoria would give two shits.

I quizzed telstra about it they said no can not run two sims the same on this network ran into an indian who said the indians have been for a long time to monitor criminals I lost me phone went to get another sim had to get my number imported from a different provider

@Telstra I have just changed an NBN plan from limited to unlimited via phone and telstra guy Michael took 25 MINUTES to read a contract out over the phone!! I’ve been a customer for 25 years ... INSANITY!!! 25 minutes to read a contract!!! INSANITY #telstra #nbn

@1_1_2029 Been months now, and I still need to switch on VPN to access Bitchute. Because **** you, @telstra

@ShelleyLee_ The worst company! Sorry Telstra.

@Telstra I’ve chatted, called, etc already. This is why I’ve been sent an LTE modem free of charge. The intentional avoidance by @telstra to publicly admit there’s a major outage is why I’m on social media now. Nothing proactive is being done to help customers. It’s disgraceful.

@Telstra Dave, thanks for responding. Please don’t make me do any more work on this without looking in to it first yourself. There is a major outage in Point Cook and it’s 4 days old. No internet, no landline phone, no Foxtel. If you can’t find this information, your company is broken.

It started with privatising Telstra which never realised the benefits promised particularly in the bush . The bush that keeps voting for more of the same .

@Telstra Hi, no i wont. The response i have here is similar to the response we are getting from the formal complaint. After years of woeful service we'll just find another provider. Twitter provides opportunities to let others know how bad Telstra is.

@mollyfud @Telstra @anydesk @LogMeIn @TeamViewer Phillip it is clear that no one can get through to you. @AnyDesk takes Security very seriously and have addressed these issues already. I’m sorry that you think of me as a marketing “weasel” but good bye