Telstra Outage in Maitland, State of New South Wales

@Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

@Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

@Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

My Telstra nbn broadband network has been down all day from an alleged cyber attack

Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

@mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

@Telstra Transfer of service from personal to work account

@DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

Still amazing that in the middle of suburbia I have no signal. Come on @Telstra pick up your game. 😡

@stymo78 @Telstra @brandonvidler help a bloke out #locallegend

@Telstra Years ago but I’ll do it again. Meanwhile, my 83yo father has no mobile phone contact and no landline as his home was destroyed. This is a rather urgent issue.

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@Telstra live chat used to be really good. Now it’s just as terrible as the the of their customer service experiences.

@DanVermingone @Barge1Burges @Telstra I'm in an urban area, full signal, just drops during a call, definitely something going on with telstra towers,

@Telstra Signed up with iiNet, not only is your service a disgrace but your customer service is as bad.

Telstra flogging their 5g network at the ground, they need to do something cause their 4g service is non existant @Telstra_news #NRLKnightsBroncos

@trevorlong @Telstra not bad

Decided a 5G phone needs said network. Swapping to Telstra today

@Telstra my wifi has stopped working even though all the lights are green is there an outage or smth 🙄

@Telstra everything is so slow today. The heat affecting things?

@Optus Don’t put up with Telstra’s and Optus’ poor customer service. Say hello to Vodafone. (Been seriously impressed by them since switching from Optus. You can actually call and talk to someone! Can’t do that with Optus)

.@Telstra why is your service so ******* abysmal

Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

Went to a Telstra store, queued for about 20 minutes but resolved the problem in like 5 mins. ESIM doesn't show phone number and now top bar says LTE2.... Hmmmm I like LTE1

@Telstra I received a call on Thursday to call back. I have tried to call back on several occasions and on all occasions I have been told that you are too busy and I am disconnected. Do you have customer services or not ?

Hey @TelstraBcast @Telstra_news Telstra your customer service is pathetic