Telstra Outage in Maitland, State of New South Wales

@JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

@Telstra Online chat. I’m an existing business customer moving two accounts over from another provider.

@Telstra Yeah, I will. It’s a real shame that this service is the norm. There’s a lot cheaper options out there, and you’d think service would be amazing from Telstra, but nope.

@Telstra your live chat is a total shitshow. I wasted 20 minutes there with an issue and got non coherent answers from a team leader. I’m so sick of you and your shitty service, and your inability to send me a paper bill on time, or in this case at all.

@JimBrowning11 i have small tech support and education business and YouTube channel called simple device advice in Australia, if you learn about any telstra or nbn scams can you let me know so i can alert my clients and viewers 😊

@Telstra Hi Kath, it's a mobile phone using 4G. I am located at Glendale NSW and have relatively good (half to 3/4) signal where I am.

@Telstra wow you are a joke! Your systems do not allow your staff to resolve issues. Customers get angry. Staff deal with nothing but angry customers. (And become less helpful) - it’s a cycle of success. #goodbye #howsretentionofstaffgoing

@Telstra fix your problems costing small business so much money with eftpos and atm you call number one leading company @9NewsSyd @nbnnews @1029KOFM @newcastleherald

@Telstra your NBN service is as good as your customer service. Absolutely embarrassing

@Telstra how ******** can you win an award or more so issue an award when you can not even provide an internet service. And you customer service for the NBN is ******* outstanding...🙄

@kendickens4 @tjtjgeol @OMGTheMess @JWSpry I don't mind the heat, but the humidity sucks. I used to work as a Telstra as a line worker in a country area. Low humidity meant I could work in jeans and long sleeves with no problem at 45+. When I went near Newcastle with the humidity I struggled!

Disgruntled with @Telstra part 4969292. Seems they’ve forgot to add the bonus data to the new plan. How hard is this shit to get right?

@Telstra Any reports of phone line outage in Speers Point Boolaroo NSW????

@Telstra worst decision ever was to sign up with Telstra. Not one single person who I’ve spoke to can identify the problem. 4 weeks without working adsl, you even sent the first months bill through the week I signed up, shocking service.

Hey @Telstra there's a broken pit cover that I've reported. I'm going to make a tweet every day until it's fixed. You can't expect someone's driveway to be blocked by a barrier for 4 months. It's unacceptable. I hope nobody falls now that the barrier got vandalised last night

.@Telstra you have said it will be 24-48 hours for 4 weeks now and I still haven’t received a phone call. Your customer service is absolutely terrible. I’m canceling my service with you so I’d like a call back to find out where I send your modem back too.

@Telstra Looks like someone took the barrier down overnight. So if someone falls it's on you guys. Oh and I'm not calling the fault team, 3 calls already have lead to nothing

After my bad experience when getting an upgrade from the #Telstra shop, I suggest you get your break phone from another reliable retailer than @Telstra 👎😡👎😡👎😡👎😡👎😡👎😡👎😡👎😡👎😡👎😡👎😡

@ardiL0L @Telstra fix it bricks

@ardiL0L But then when you try to explain that to Telstra they just try to get you to restart your ******* toaster to fix your issues

@Philip_Roper @Telstra Was never a fan of Police Quest. Kings Quest 3 was the best by a mile - I played that so many times, and fell off the path coming down the hill many times. Space Quest 2 was enjoyable as well. In fact, any of the Quests that were keyboard only before the mouse destroyed the world

@Telstra not Telstra fault after all, my apologies, it was my error, i accidently turned off WI-FI yesterday on the Modem itself during the 4G outage in Tocumwal 2714 yesterday

Great, now my bloody WI-FI doesnt work, thankyou @Telstra