Telstra

Telstra Outage Report in Loxford, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Loxford, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Loxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Loxford, Cessnock, State of New South Wales 10/16/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Loxford, Cessnock, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

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City Problem Type Report Time
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaNewcastle E-mail
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Loxford, State of New South Wales

Latest outage, problems and issue reports in Loxford and nearby locations:

  • brollsy shane brollo (@brollsy) reported from Newcastle, State of New South Wales

    @Telstra keep sending back and forth from store to call centre. Not one for ever blowing up bout something online but this is atrocious customer service

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Damn dude!

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • bobbaldwinmp The Hon. Bob Baldwin (@bobbaldwinmp) reported from Maitland, State of New South Wales

    Went to upgrade my iphone today. @telstra want my CC details for automatic deductions each month. (Never been late with monthly payment yet) With all the current cyber security issues I cannot agree with giving approval to a potential target company to make auto deductions

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    Hello @Telstra we've had people working on trenches in our street this week. Now our internet is gone. I'm hot spotting from my phone for the whole house. Can you please help?

  • brollsy shane brollo (@brollsy) reported from Newcastle, State of New South Wales

    @Telstra what a shite company. Cancelled a non contract modem 4 years ago. Kept charging me without me knowing as I thought it was cancelled. Not one bill or email. Now trying to get a loan and a default has appeared. But they can’t help me. Sending back and forth.

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sp90a squirtles 🐢 (@sp90a) reported

    @Sarah77414568 Could've sworn that klaus schwab and the WEF were "warning" us of cyber security issues a few months back. Now this whole Optus thing and even Telstra having had a breach with their employees 🤔

  • bernieshares Bernieshares (@bernieshares) reported

    @MikeCarlton01 @DeborahSnow They are crap. Fed up with this scamming crap. Changing to Telstra

  • dinos22 dinos22 (@dinos22) reported

    10,000 Optus customer’s info leaked, now 30,000 Telstra employee’s data leaked. Is there a decent telco left in this country seriously?!

  • MaCaTe23 MexaRoo🇦🇺🇲🇽 (@MaCaTe23) reported

    @Telstra So... two calls and a lengthy chat with srvice after this tweet and with the info provided via DM. NO formal answer... I did get a credit though.. which just gives you time until this happens again next month. I'M SICK of investing my time due to a system/process issue

  • imcallingyouou2 imcallingyouout (@imcallingyouou2) reported

    @Telstra Appreciate the clarification, but downplaying does not provide any greater reassurance. No matter if it was a breach, information was released and shared without customers knowledge or consent. So blasé, this is a very serious incident, even if the data is old and innocuous.

  • norty_pig Olga's House of Shame (@norty_pig) reported

    I don't have the login to pay Telstra, they changed their thingo... I sent you $95 :)

  • RobInAUS Rob Menaul (@RobInAUS) reported

    @Telstra Hi Angela - Yes, which is why I said "30,000 current and former staff accounts" were breached. This is 3x the number of Optus customer accounts leaked last week. While this leak was due to a 3rd-party program, it's still concerning.

  • kaushikmamidi Kaush.R.Mamidi (@kaushikmamidi) reported

    @Telstra @7NewsAustralia @SpudBenBean If they hacked your employee detail’s. They are not too far to get customer details. OUR DETAILS.

  • rhyscnz Rhys (@rhyscnz) reported

    @abcnews This is very poor journalism by @abcnews ... Telstra itself was not hacked, but a third party which was offering a rewards program for staff had the data breach in 2017.

  • adriankwong_ Adrian Kwong (@adriankwong_) reported

    @Telstra 1st. I hanged up, because I had trouble hearing the person, keep cutting out. Then disconnected by just pressing a digit and holding on, not receiving the codes. No. I had to go a Telstra shop. To get the service that I needed. For my mum to get a better a deal. #poorservice