Telstra

Telstra Outage Report in Loxford, Cessnock, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Loxford, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Loxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Loxford, Cessnock, State of New South Wales 06/04/2025 23:15

June 04: Problems at Telstra

Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Loxford, Cessnock, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle E-mail
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaMaitland Total Blackout
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Loxford, State of New South Wales

Latest outage, problems and issue reports in Loxford and nearby locations:

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ASXMktSensitive ASX Market Sensitive Announcements (@ASXMktSensitive) reported

    TELSTRA CORPORATION. ( $TLS $TLS.ax ) has released " AXX:ACCC seeks further views on Telstra, TPG mobile network " on 30/9/2022 at 9:24 am AEST #ACCC

  • WoodLeonie Leonie Wood (@WoodLeonie) reported

    So many Optus customers at my local Telstra shop, they're turning them away at the door - asked to come back later. A note that you should also contact your super funds and let them know if you are an Optus customer exposed to data breach and ask to beef up ID verification.

  • LukeLawrie Luke Lawrie (@LukeLawrie) reported

    I was producing content for Telstra when it decided to shut down its profitable gaming division - because they didn't see video games being a viable strategy moving forward. This was the same day Minecraft was purchased for $2.5B USD.

  • Abnormal_Mum Chelle🇦🇺🇩🇪🇺🇦 (@Abnormal_Mum) reported

    @Telstra Not a service fault but Telstra cutting off my internet before I cancelled. I’ll be in touch for my refund. Really ****** service considering I’m fully paid up. 😡

  • DokEvilgamer 🦈Cyberdok 2020🦈Sharks with Frikken Laser beams🦈 (@DokEvilgamer) reported

    @Telstra And no, the app doesn't get me anywhere. It's exactly the same problem. Nor does resetting the password help.

  • TassieGamer TassieGamer (@TassieGamer) reported

    @carlyally11 @NBALPSupport Yeah I just did an update on my Telstra TV but the message still is the same, can’t watch due to network restrictions. I have had league pass in years past and never had this issue.

  • ps_greig Greig Sheridan (@ps_greig) reported

    @wheredidgogogo @luvmygoose Nah, ALDI uses the lesser Telstra *wholesale* network. Boost is the only budget MVNO that has access to the full Telstra spectrum. How long and securely they store D/L and Medicare numbers (which I had to divulge for my recent port) is of course anyone’s guess.

  • fatiguecity Anne O'Rourke (@fatiguecity) reported

    @lbrunsmann @Apple Harvey Norman and JB Hi Fi only keep the cheap stuff. Apple Mac shop closed down. Maybe Telstra or Optus in Shopping Fair.

  • JackB097 Jack Burrows (@JackB097) reported

    @Telstra any news on the national outage in your stores? I upgraded my phone and need a new eSIM. Telstra Ipswich said they were unable to assist because there is currently a national system outage with no ETA for when it will be fixed.

  • tobycmurray Toby Murray (@tobycmurray) reported

    @Telstra Thank you Jay! This is super useful information. Is that just for porting from Telstra or does it apply when porting from any network in Aus? Is this a feature that users have to request from their carrier? Or is it enabled by default?