Telstra

Telstra Outage Report in Loxford, Cessnock, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Loxford, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Loxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Loxford, Cessnock, State of New South Wales 05/11/2025 04:05

May 11: Problems at Telstra

Telstra is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (19%)

    E-mail (19%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Loxford, Cessnock, State of New South Wales

The most recent Telstra outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle E-mail
AustraliaNewcastle Internet
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaMaitland Total Blackout
AustraliaNewcastle Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Loxford, State of New South Wales

Latest outage, problems and issue reports in Loxford and nearby locations:

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • seewtmis cumwhenshe🫧 (@seewtmis) reported

    Telstra better get their **** together if I can't watch the last half of this new bleach ep in peace hq better prepare themselves (💥💥💥💥💥💥💥💥)

  • Masterkizz Masterkizz (@Masterkizz) reported

    @Telstra FTTN services down in Culburra Beach 2540 after a current power outage? - any info.

  • OldCynicalSad ♀️ 🌸 OldCynicalSad 🌸 ♀️ (@OldCynicalSad) reported

    @elonmusk I'm in a low latitude in the middle of nowhere almost. Telstra 4g mobile is failing us, almost as bad as Sky Muster at times. Not everyone is a couple who can share all costs. Will you please give us a lower price plan on Starlink with restricted data - for us solitary singles.

  • iSub Sub (@iSub) reported

    Hey @Telstra, why have your prices been increasing when your cellular service has been worsening? I would be happy with bill increases if the service had stayed good or improved but not happy that we have worse reception and a higher bill

  • PilateTasie tasie pilate (@PilateTasie) reported

    @Telstra try getting Telstra to answer the phone. I want to talk to a person🤮it’s 2hrs. And counting🧨I thought CenterLink was bad. Bring back Telstra to Australia. Australians need the jobs🇦🇺🇦🇺🇦🇺fed up with being told to go to the bloody APP when you don’t have much signal💩💩

  • maire19 Nordic but Nice 🇦🇺 🇪🇪 (@maire19) reported

    @mrtonymartin At least these are more up to date shonks, mine still insist Telstra runs the network

  • NewyRoosters #lolatsouffs (@NewyRoosters) reported

    @Telstra Why has my complaint disappeared from the MyTelstra App?

  • James57498470 James (@James57498470) reported

    @KetanJ0 @Telstra For these wind farms do they subtract the carbon from manufacturing. Do they assume 1kW wind replaces 1kW grid average emissions or like 1kW of the worst coal energy ever. This is super broken.

  • scftxstyles keeley seeing 5sos in 10 🫶🏼 (@scftxstyles) reported

    why is it every day now the wifi is not working @Telstra

  • alexonline888 Alex Zaharov-Reutt (@alexonline888) reported

    @peter_adderton The only thing about MVNOs is that none support sharing your main number with your Apple, Samsung or Pixel watch, you need to go with Telstra, Voda or Optus direct. Peter, can you please fix it? :-) It would be a world first!