Telstra

Telstra Outage Report in Loxford, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Loxford, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Loxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Loxford, Cessnock, State of New South Wales 06/15/2024 16:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Loxford, State of New South Wales

Latest outage, problems and issue reports in Loxford and nearby locations:

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AshleyRDavies AshleyRDavies (@AshleyRDavies) reported

    @Telstra @andy_penn .... terrible customer experience today... help please #telstra #disconnect #customerlast

  • JakennaR6 Jake (@JakennaR6) reported

    I've moved house 6 times in the past 5 years. Every time I move Telstra tries to choke our nbn and not give us speeds we are paying for. **** you scummy *****.

  • Frank_Pip Frank (@Frank_Pip) reported

    Hey @Telstra your company is the worst internet company in Australia! I spoke to one of your people yesterday who proceeded to turn off my nbn for no reason at all then rang back to get it fixed and sorted and I get told I can’t get help until maybe Monday!! Hopeless!! I’m done!!

  • AshleyRDavies AshleyRDavies (@AshleyRDavies) reported

    @Telstra you are a disgrace. Called to reschedule an NBN appointment and you disconnected me. Dealt with two agents who were quite possible the worst I ever dealt with. The call back was was 50 mins late and then as we were testing he hung up.... case ID 12645473 I expect a call

  • pfbt Marquis d'Killara (@pfbt) reported

    @Telstra @TelcoOmbudsman So someone called back 2 hours LATE. When I got the message I was told “our call centre is currently closed … blah … blah … messaging…. Telstra app”. So now the customer is supposed to spend hours dealing with incompetent people via texting.

  • ashleighkatexx ash (@ashleighkatexx) reported

    We changed to iiNet last yr & all the problems we had with Telstra went away. He was like yeah it’s because infrastructure changed what? We haven’t been living here long. He was like you mustn’t have been having much problems. Um? We were in contact about the problems constantly.

  • hondartzara William Joseph Steele (@hondartzara) reported

    @Glaven1994 @NellieGia @Dollaryd00s Stranger or not, I find Telstra very unsurprising. Tends to take me hours to accomplish my business there. Moreover, I've noticed customers (not me) getting frustrated and yelling (though never singing).

  • au_jayman JaymanAU (@au_jayman) reported

    @Telstra can someone send me the number for Telstra nbn support please, my in laws are having issues with download and upload speed of 0.2Mbps and they need to call and talk to support to have it looked at.

  • chefshekhargoel chandrashekhar (@chefshekhargoel) reported

    @Telstra Guys it is 40 days still my problem not resolved. What a fantastic services from @Telstra. I am still waiting hope I have wait for few months now….

  • GreattobeAussie Girtbyseamotherf&$@ee (@GreattobeAussie) reported

    @DamianTheAussie Sure it’s really likely this fleeting behaviour never seen before anywhere in the world, is a thing. One of the remaining 4 is linked to a case now found to be false and the last was in a Telstra shop When was the last time you described a visit to a Telstra as ‘fleeting’