Telstra

Telstra Outage Report in Loxford, Cessnock, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Loxford, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Loxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Loxford, Cessnock, State of New South Wales 01/27/2026 21:10

January 27: Problems at Telstra

Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Loxford, State of New South Wales

Latest outage, problems and issue reports in Loxford and nearby locations:

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • DrTehan Peta Tehan (@DrTehan) reported from Newcastle, State of New South Wales

    @mjendacott @newietraveller @Telstra @RevitalisingNCL @CityNewcastle This looks terrible! @carolduncan @shal2500 @Nuatali_Nelmes surely we can hold Telstra accountable to restore the footpath to its original condition.

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @Telstra Transfer of service from personal to work account

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • firewiredigital Brogan - Firewire Digital (@firewiredigital) reported from Newcastle, State of New South Wales

    Seems like a major @Telstra outage. Sydney to Newcastle at least. Guess is much further wide than that. No more work this morning then. #telstraoutage #Telstra

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OriginTemplar 🇦🇺😎🏔🎥🎬🇺🇸🇬🇧 (@OriginTemplar) reported

    @CNBC @CNBCPro Will never forget the day when in an emergency I needed to quickly sell some Bitcoin, the Telstra network was down Australia wide. Couldn’t sell..! But could sell gold no problem! Realised just how dangerous Bitcoin really is. It has NO VALUE AT ALL when things go dark.

  • Clinton04468570 Clinton (@Clinton04468570) reported

    @BazzaCC @Telstra Hilarious! Telstra replied promptly when it was only a joke but when you really have a problem.....

  • CT_stuff 💧Central Tablelands (@CT_stuff) reported from Oberon, State of New South Wales

    @Telstra Yes, apparently planned outage, but with no warning. Will be off for the rest of the week. Many people very angry about this!

  • oneshottezza Tez 🇵🇸 (@oneshottezza) reported

    So, Telstra asks me to login with my "username", not "email address". So I click on "recover username" and it's sent to me. Guess what my username is?!

  • Crash2123 Craig (@Crash2123) reported

    @Telstra Having spent a fair share of time with networks around the world, can safely say that the customer support and problem solving is the WORST. Huge mistake signing up for a service with you guys. @TelstraBcast

  • gregbc58 Greg aka Grumpy old man (@gregbc58) reported

    @Peter_Fitz I used to but not nearly as much anymore. With the telstra scam I ask them my name and if I can get a free toaster. The tax office who want to arrest me I say OK I need a break anyway. They all hang up on me

  • wendyduck68 Wendy Duckworth (@wendyduck68) reported

    @Telstra Thanks Tori. I would prefer if you could give me a direct number to call so I can speak to somebody at a level who can actually help. I cannot go on hold again only to be told to lodge an incident report.

  • paulhic83669644 Paul hicks (@paulhic83669644) reported

    @JulianBurnside Moved over to TPG a couple of years ago out of frustration with Telstra. Infinitely better service.

  • AngryNana4 AngryNana 🐀🐀🐀 (@AngryNana4) reported

    @Peter_Fitz Constantly. Tax Office, Microsoft, Telstra scams galore. I usually say “What a coincidence! My husband works for your organisation. I’ll just put him on the phone and you can talk to him.” They can’t hang up quickly enough.

  • barefootbloke Al Canavan 🇦🇺🏳️‍🌈🇬🇷 (@barefootbloke) reported

    Hey @Telstra Why do you have the worst customer service ever? Your,so called, live chat is next to useless. Take hours to respond and have to constantly repeat myself. They just don’t give a ****! Employ some locals!!!