Telstra

Telstra Outage Report in Loxford, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Loxford, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Loxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Loxford, Cessnock, State of New South Wales 11/20/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Loxford, State of New South Wales

Latest outage, problems and issue reports in Loxford and nearby locations:

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • xXxMiSsYxXx1 xXx_MiSsStOrY_xXx🃏 (@xXxMiSsYxXx1) reported from Newcastle, State of New South Wales

    @Telstra urgently need to speak to a human & have now spent past 3 hours trying to speak with someone only for your bots to hang up Is it at all possible for a human to call me ?

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • ascornwell1 Andrew Cornwell (@ascornwell1) reported from Newcastle, State of New South Wales

    Hey @Telstra @TelstraEnt @Telstra_news - how long is BigPond email down for?

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra your customer service is an absolute debacle. I have been trying to resolve my Internet issues since Monday and now when I ring the 1800 number as advised I receive a msg that takes me to a link for the My Telstra app that I have already attempted with no success!!!

  • hecivan70 Ivan Hecimovic (@hecivan70) reported from Newcastle, State of New South Wales

    @Telstra Yes but I'm not getting anywhere. We have gone through numerous troubleshooting with no success. I have requested a Technician and was offered a few Timeslots, I chose one earlier today but it now looks as though it has not been reserved for me. I just want the issue fixed.

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • alexmakin Alex Makin (@alexmakin) reported

    @Telstra To call a number that currently is not open due to time zone differences. Hardly a solution. I want this complaint escalated and someone to call me.

  • alexmakin Alex Makin (@alexmakin) reported

    @telstra your roaming service in New York is absolute rubbish. Why is that? I trust you will provide a refund in recognition of your disgraceful service.

  • avava45 dawn lambie (@avava45) reported

    @fifthgenaus @Nicolsonraea I could be so lucky! have had 4 different people tell me they will help me then don't. Telstra is broken

  • OziBloke2009 💉💉💉💉 Spike’s_Point_Of_View (@OziBloke2009) reported

    @alexmakin @Telstra FYI Optus is equally as crap in NY at the moment. Have been having issues for the past 3 weeks, VERY Intermittent / No 4G and no other roaming options that work.

  • civilengineer civilengineer (@civilengineer) reported

    @avava45 @Suzanne_ALP @Telstra Dawn, be careful of the Telstra shop. I will never again use the local one, which failed to return a device after repair, broke my package and switched me to multiple, more expensive packages. All since remedied, but the lesson has been learned. I don't miss Telstra.

  • Chastiv2 Chastiv (@Chastiv2) reported

    @CraigHill01 Your Indian friend rings me too. About various issues. Last time, when he told me about impending loss of Telstra connection, I thanked him, said they had contacted me a week before, and that the problem was being resolved. He seemed confused; not sure what to say... @drvyom

  • griffyoung Griff Young (@griffyoung) reported

    @alexmakin @Telstra I worked for Telstra 30 years ago and back then we made an effort to fix things, but not always. 15 years ago, we fixed less things. Now. I have no idea. I am not even a customer.

  • alexmakin Alex Makin (@alexmakin) reported

    @OziBloke2009 @Telstra Interesting, I'm having intermittent issues here too. Which carrier does Optus use for roaming?

  • civilengineer civilengineer (@civilengineer) reported

    @Telstra Ancient history, now. You need to live without me, as I have been in return, since I migrated to another service.

  • alexmakin Alex Makin (@alexmakin) reported

    @telstra is your support supposed to be a comedy routine? 61 439 125 109 disconnects when I choose to wait. I can't call via My Telstra app since it tells me to call your support. If I want Kafkaesque comedy I'd see a show at Broadway while I'm here rather than dealing with you