Telstra Outage Report in Loxford, Cessnock, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Loxford, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Loxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
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Telstra Issues Reports Near Loxford, State of New South Wales
Latest outage, problems and issue reports in Loxford and nearby locations:
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@LisaGlass200 @Telstra ****. I’m so sorry.
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Justin Milligan
(@JustinJMilligan) reported
from
Newcastle, State of New South Wales
Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.
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Rhino
(@Rhino11011) reported
from
Newcastle, State of New South Wales
@Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.
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Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
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Megan Gitsham
(@megitsh) reported
from
Newcastle, State of New South Wales
@Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?
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Rikelle Brown
(@rikellebrown) reported
from
Newcastle, State of New South Wales
@Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!
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Paul Egglestone
(@digitaldocs) reported
from
Newcastle, State of New South Wales
@Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Damn dude!
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@IAmSimonDell @Telstra Appalling at almost every level of customer service.
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steve jones
(@steveway7) reported
from
Newcastle, State of New South Wales
Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?
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CLV155*
(@colinelvy11) reported
from
Loxford, State of New South Wales
@Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years
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Justin Holland
(@novahollandia) reported
from
Maitland, State of New South Wales
@Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Marquis d'Killara
(@pfbt) reported
@Telstra Third attempt to get somewhere. Asked to speak to a senior supervisor in Australia – cut off. THAT IS NOT CUSTOMER SERVICE.
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Marquis d'Killara
(@pfbt) reported
@Telstra @TelcoOmbudsman So someone called back 2 hours LATE. When I got the message I was told “our call centre is currently closed … blah … blah … messaging…. Telstra app”. So now the customer is supposed to spend hours dealing with incompetent people via texting.
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🇦🇺 NAT (A.K.A. TROUBLE) ♈️ 🏳️🌈
(@carona50) reported
@Telstra There is network update which started yesterday and finishes Friday so that would explain the iPad but my phone was on the network and there was no know outages. We’ve been having slow internet for some months now.
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Frank
(@Frank_Pip) reported
Hey @Telstra your company is the worst internet company in Australia! I spoke to one of your people yesterday who proceeded to turn off my nbn for no reason at all then rang back to get it fixed and sorted and I get told I can’t get help until maybe Monday!! Hopeless!! I’m done!!
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Dave Whettingsteel
(@dwhettingsteel) reported
@hirschirsch @Cookiemo1 @Telstra I have latest ios and carrier update on iphone 11 and telstra plan and no issues. You have a weird problem unfortunately. Good luck mate!
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azninsect
(@azninsect) reported
@Fasffy Depending on your usage (data and calls), you can get 365 day pre-paid plans that end up being like...$12 a month? On the Telstra network too, so it's pretty reliable. Woolies (of all places) has a deal like this. But again it's dependent on your usage.
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🇦🇺 NAT (A.K.A. TROUBLE) ♈️ 🏳️🌈
(@carona50) reported
@Telstra Yes I do have the app... phone has been ok since the wifi came back. I only seem to ever get a max of 2 bars on my phone at home. I’ll contact the help. Thanks
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Marquis d'Killara
(@pfbt) reported
@Telstra @TelcoOmbudsman The Board of @telstra and their senior executives must be amongst the most egregious parasites in Australia. The effing customer service is abysmal: insufficiently trained people in another country (no doubt on **** wages), some of them unintelligible on the phone.
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David
(@dhc1976) reported
@Fasffy Woolworths mobile. Uses Telstra network.
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Michael Burgess. MAICD MAIPM F.EdPlus
(@BurgessMlbcons) reported
An interesting dilemma. On the one hand Telstra tells me NBN has work happening in my area so hence that’s why I am getting 9 instead of 100mbs. But NBN advices no work happening!! One will never know!!