Telstra

Telstra Outage Report in Loxford, Cessnock, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Loxford, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Loxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Loxford, Cessnock, State of New South Wales 11/18/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Loxford, State of New South Wales

Latest outage, problems and issue reports in Loxford and nearby locations:

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra I'm absolutely at my wits end. I have contacted Telstra back in December to cancel my home phone as we have moved and STILL I'm being billed for it. No way 2 cancel!! It's disgraceful & a scam! I want this sorted out! I will not sit on another 1.5 hour call to sort it.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @LisaGlass200 @Telstra ****. I’m so sorry.

  • JustinJMilligan Justin Milligan (@JustinJMilligan) reported from Newcastle, State of New South Wales

    Hey @Telstra Wondering if you can help? My parents have lost internet connection. I'm trying to see if it's an "old people" issue or Telstra is down. Do you have any issues with Fassifern, NSW, 2283 at the moment?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @acerbic_comic @macmanm @Telstra Some orgs do social media customer service channels really well.

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @Telstra fix my internet it's embarrassing the amount of outages you have and no responsibility

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • Mattachusetts69 Matt The Rat 🐭 (@Mattachusetts69) reported from Newcastle, State of New South Wales

    @Telstra your customer service is abysmal

  • megitsh Megan Gitsham (@megitsh) reported from Newcastle, State of New South Wales

    @Telstra @Telstra_news Internet outage SPEERS POINT NSW. How do we go about seeking information about it as a community?

  • rikellebrown Rikelle Brown (@rikellebrown) reported from Newcastle, State of New South Wales

    @Telstra No customer service. Near impossible to contact. I have tried now on multiple occasions to cancel our home line as we moved. I've eventually spoke to someone who assured me it was finally sorted. Only 2 get ANOTHER bill for the home line. Pathetic!

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @MaryaEJones @Telstra Up and running with a new provider now Marya. I took the hint that Telstra didn’t want me as a customer which is what they must have been doing

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @RonniSalt @Telstra Up em Ronni. Love their customer service model: - “F•ck the customer. Make em wait.”

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Damn dude!

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @IAmSimonDell @Telstra Appalling at almost every level of customer service.

  • steveway7 steve jones (@steveway7) reported from Newcastle, State of New South Wales

    Hi @Telstra home internet has been down last 2 days any issues in caves beach Nsw?

  • colinelvy11 CLV155* (@colinelvy11) reported from Loxford, State of New South Wales

    @Telstra It’s the second time Emily. But guess what ? I’m working at a superb solution to the matter And I was a Telstra customer for years

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • pfbt Marquis d'Killara (@pfbt) reported

    @Telstra Third attempt to get somewhere. Asked to speak to a senior supervisor in Australia – cut off. THAT IS NOT CUSTOMER SERVICE.

  • pfbt Marquis d'Killara (@pfbt) reported

    @Telstra @TelcoOmbudsman So someone called back 2 hours LATE. When I got the message I was told “our call centre is currently closed … blah … blah … messaging…. Telstra app”. So now the customer is supposed to spend hours dealing with incompetent people via texting.

  • carona50 🇦🇺 NAT (A.K.A. TROUBLE) ♈️ 🏳️‍🌈 (@carona50) reported

    @Telstra There is network update which started yesterday and finishes Friday so that would explain the iPad but my phone was on the network and there was no know outages. We’ve been having slow internet for some months now.

  • Frank_Pip Frank (@Frank_Pip) reported

    Hey @Telstra your company is the worst internet company in Australia! I spoke to one of your people yesterday who proceeded to turn off my nbn for no reason at all then rang back to get it fixed and sorted and I get told I can’t get help until maybe Monday!! Hopeless!! I’m done!!

  • dwhettingsteel Dave Whettingsteel (@dwhettingsteel) reported

    @hirschirsch @Cookiemo1 @Telstra I have latest ios and carrier update on iphone 11 and telstra plan and no issues. You have a weird problem unfortunately. Good luck mate!

  • azninsect azninsect (@azninsect) reported

    @Fasffy Depending on your usage (data and calls), you can get 365 day pre-paid plans that end up being like...$12 a month? On the Telstra network too, so it's pretty reliable. Woolies (of all places) has a deal like this. But again it's dependent on your usage.

  • carona50 🇦🇺 NAT (A.K.A. TROUBLE) ♈️ 🏳️‍🌈 (@carona50) reported

    @Telstra Yes I do have the app... phone has been ok since the wifi came back. I only seem to ever get a max of 2 bars on my phone at home. I’ll contact the help. Thanks

  • pfbt Marquis d'Killara (@pfbt) reported

    @Telstra @TelcoOmbudsman The Board of @telstra and their senior executives must be amongst the most egregious parasites in Australia. The effing customer service is abysmal: insufficiently trained people in another country (no doubt on **** wages), some of them unintelligible on the phone.

  • dhc1976 David (@dhc1976) reported

    @Fasffy Woolworths mobile. Uses Telstra network.

  • BurgessMlbcons Michael Burgess. MAICD MAIPM F.EdPlus (@BurgessMlbcons) reported

    An interesting dilemma. On the one hand Telstra tells me NBN has work happening in my area so hence that’s why I am getting 9 instead of 100mbs. But NBN advices no work happening!! One will never know!!