Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Wi-fi	3 days ago
Melbourne	Internet	3 days ago
Melbourne	Phone	3 days ago
Melbourne	Phone	5 days ago
Melbourne	Phone	6 days ago
Melbourne	Internet	9 days ago

Community Discussion

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Brian Humphries (@rocky1622) reported 38 seconds ago from Melbourne, Victoria

  There’s customer service at Telstra anymore people should not have book

• 
  Tim McMahon (@_TimMcMahon) reported 5 minutes ago from Melbourne, Victoria

  Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

• 
  Tim McMahon (@_TimMcMahon) reported 6 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 7 minutes ago from Melbourne, Victoria

  @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

• 
  vito m (@vitomattvm) reported 8 minutes ago from Melbourne, Victoria

  @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

• 
  James Hutcheon (@hutcho66) reported 8 minutes ago from Melbourne, Victoria

  @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

• 
  Tony Margaritis (@sthmel) reported 10 minutes ago from Melbourne, Victoria

  @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

• 
  Adam (@Adam_Goldman) reported 10 minutes ago from Melbourne, Victoria

  @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

• 
  Michael Jessopp (@ppossej) reported 11 minutes ago from Melbourne, Victoria

  Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

• 
  Dave Dawson (@demon_dave) reported 14 minutes ago from Melbourne, Victoria

  @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

• 
  brooksieg (@brooksieg) reported 14 minutes ago from Melbourne, Victoria

  @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

• 
  Tony Margaritis (@sthmel) reported 25 minutes ago from Melbourne, Victoria

  @Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.

• 
  Johnny (@JohnnyLydon) reported 25 minutes ago from Melbourne, Victoria

  Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

• 
  Danial Smith (@daniel2509) reported 29 minutes ago from Melbourne, Victoria

  @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

• 
  remember sydney (@jamesgmeme) reported 35 minutes ago from Melbourne, Victoria

  @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

• 
  Vision 🍌 (@TheVision_13) reported 36 minutes ago from Melbourne, Victoria

  The Telstra logo on the 50 looks so bad, really doesn’t need the blue background

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 41 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

• 
  DevaDev (@DevaDev21) reported 54 minutes ago from Melbourne, Victoria

  @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 59 minutes ago from Melbourne, Victoria

  @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

• 
  Aussiebluemoon PAXed Out (@aussiebluemoon) reported 60 minutes ago from Melbourne, Victoria

  @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Christie (@NeilChrist95113) reported 7 minutes ago

  @jswharton @lesstenny Costello sorted out labor’debt, privatized Telstra and a few more costly companies and went on ,now take fuckn notice!!!,11 consecutive surpluses,now it’s just reckless spending as the reserve bank says,labour has never and will not so equal that record

• 
  Gaz P (Gaz) (@GazPGaz1) reported 10 minutes ago

  @RoadknightThe Nope ...Aldi mobile which is telstra Another Liebor fail it seems.

• 
  Daniel (@VoteLewko) reported 11 minutes ago

  My predictions for the nationwide Ausalert test today at 2PM AEST. 1) Drivers whose mobile phone goes berzerk cop a $423 fine and 5 demerit points. 2) School teachers bust students who've been handing in a burner phone every morning before school. 3) Matinee session of The Odyssey interrupted causing mass rush to the toilets. 4) Spies, TV and Radio broadcasters learn the difference between mute and off when their career detonates faster than a Hezbollah pager. 5) Telstra network engineers clench hard.

• 
  Milkers CTO (@MILKERSBOUNCE) reported 12 minutes ago

  @cb_doge I speak for all of Australia. Bypass Telstra entirely and deliver the service directly. It would be the largest onboarding event ever seen.

• 
  Dr Ravi Nayyar (@ravirockks) reported 14 minutes ago

  'This is despite Allens never asking Telstra this and strict rules about firms’ consulting and auditing arms not discussing clients.

• 
  Madasahater (@Madasahater65) reported 18 minutes ago

  @ShelldoHanson @Telstra I have to login to all my tv's etc everyday. 5G 🤔

• 
  Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reported 20 minutes ago

  @Terri_1987a @Greens are toxic and Un-Australian! I spent Friday laughing at 2 Dad's SHY chairing the Senate Telstra outage hearing

• 
  Jonco Dua (@joncodua) reported 21 minutes ago

  @JimThom90458694 Another Telstra Outage and then Cash is the only option

• 
  Josh (@joshatticus) reported 21 minutes ago

  @mar790032894313 @JoshButler The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

• 
  Alex Eckermann (@alexeckermann) reported 25 minutes ago

  @Telstra what am I supposed to do if I have been unable to redeem/use Telstra Plus points for two years? Customer Support, a complaint case, and the then head of Telstra Plus (G. Vella) all unable to help or fix. I just want to use my points…