Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3121, 3124, 3152, 3056, 3032 and 3148.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 01/13/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.

  • Mrproplayer2313 MR PRO PLAYER (@Mrproplayer2313) reported from Melbourne, State of Victoria

    @Telstra Not very impressed with the service Oliver Maller 0418567765 Hi so I have pre ordered an Xbox series x and I have the order number IOG51499623 And I can’t track it and I am wondering if it has gone through so yea bye

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra hey guys! Slight issue with my iPhone preorder! Can you help me out? Call centre is closed!

  • Rohitsehajpal Sulpu (@Rohitsehajpal) reported from Melbourne, State of Victoria

    @VicGovDHHS @Telstra : Did you stop using your 5G network?

  • podonnel Peter O'Donnell (@podonnel) reported from Melbourne, State of Victoria

    Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    @Shaebee22 @Telstra I hope they do too.. It’s been horrible so far.. These scammers are the lowest of the low

  • CorinnaSladey CrinInPrisonVic 🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @FionaLakeAus @Telstra They are terrible to deal with

  • HilmyAsjad Asjad Hilmy (@HilmyAsjad) reported from Melbourne, State of Victoria

    Are you trying to fools us or what? Without asking the primary person how could you terminate the connection? @Telstra and to get the connection back we need to order as new starting from the beginning. For what? Really?

  • visibleprocrast Visible Procrastinations (@visibleprocrast) reported from Melbourne, State of Victoria

    Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟

  • billiebozinis Bill Bozinis (@billiebozinis) reported from Melbourne, State of Victoria

    @Telstra all day today when I call out on my iPhone displays ‘called fail” ?? Can receive calls but can’t make them any ideas to why??

  • LouieMosscrop Louie M photo (@LouieMosscrop) reported from Melbourne, State of Victoria

    Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra Address on my preorder is my old address, how can I fix it?

  • 1electricdon 💧⚡️€lectric Døñ⚡️🐨 (@1electricdon) reported from Melbourne, State of Victoria

    @Telstra what’s going on with the net this morning down detector is showing outage but you are not and we still don’t have WAN connection

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    @KadyLio They took over my dads landline a week ago & because Telstra were so slow at getting the number changed he received hundreds of calls a day abusing him trying to scam people..

  • sportmeister_ Chris Meister 🏏⚾️🏈🏒 (@sportmeister_) reported from Melbourne, State of Victoria

    @emdeem I’ve restarted it 4 times and according to Telstra there is a Foxtel outage in the area. Frustrating but confirms for me its time to cut the cord

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @riterreader @Telstra Back on your business messaging service. I’ve missed 22 hours of work bc I’m messaging you. Again. Again. Small medical business in regional Vic. #telstra are you even listening

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! He has requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute! It’s horrible but no one seems to be doing anything 🤯

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    @Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • berenger24 DR (@berenger24) reported

    @Telstra so I would usually never do this by this channel but i am not getting anywhere. recently moved to Caulfield South and both my wife and I don't get more that 1 bar signal in the area. Raised a ticket but nothing from Telstra INC16588109. Phones unusable - please help!

  • MeMaxMan MaxamaN (@MeMaxMan) reported

    @renew_economy Australia's worst company to work for. Telstra. Incompetent, nepotism and corruption. Toxic hell hole.

  • TomSear Tom Sear (@TomSear) reported

    How can authorities expect an Australian society to be assured of information security when everyone is SPAMMED 24/7 with nuisance calls from cyber criminals. @Telstra et. al., why shld Australians be paying you for a service to be phished?

  • abhilashsiyer abhilash (@abhilashsiyer) reported

    @Telstra We'll as I understood I will need to wait for 48 hours to get my previous order cancelled but I need to contact customer care "billing" again to get refund 🙄. Then I again need to contact customer care to get my actual connection. So much of hastle just to be a NEW customer.

  • Simonelecat Simon Paris (@Simonelecat) reported

    Hey @Telstra I’ve spoken to 2 customer service on the phone & both could not help me change my 5G modem password. Can you help me? Think u need to train them better, guys! ( I just got connected last wk btw)

  • bourkoeatsmunt Javid Forssman (@bourkoeatsmunt) reported

    @Telstra Howdy, not too fussed on how it works - would just like to have my payments for the same service in sync

  • Jan_lindsay Jan, a guest on Biripi Land. (@Jan_lindsay) reported

    @placidhunter @rohan_connolly Howard....I will NEVER sell Telstra Howard....I will never sell our Electricity grid Howard....Climate Change is a Lie Abbot......A Carbon tax is the way to go I can keep this up all day..how bout you

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra Telstra case managers won’t even speak direct to customers they are so opposed to resolution operate merely to frustrate their clients to give up Bagel stars, will never recommend

  • CtrlAltDarren DarrenWeatherly (@CtrlAltDarren) reported

    How, after all these years, is @Telstra still the WORST when it comes to being transferred to another department, IDing accounts when not necessary and constantly repeating yourself to no end only to be told half asses "oh I'm so sorry" by the next rep that DGAF @TelstraEnt

  • ShaneEarl69 Shane Earl (@ShaneEarl69) reported

    Yet another unsolicited text message from the UAP. How can this even be legal, and you can’t reply to them either! @Telstra - please fix this! @CraigKellyMP - go away and leave me (and the rest of the country) alone! You are a danger to Australia, spreading misinformation.