Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	7 days ago
Melbourne	Phone	10 days ago
Melbourne	Wi-fi	16 days ago
Melbourne	Internet	17 days ago
Melbourne	Internet	19 days ago
Melbourne	Phone	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 3 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

• 
  Adam (@Adam_Goldman) reported 10 minutes ago from Melbourne, Victoria

  @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

• 
  Danial Smith (@daniel2509) reported 15 minutes ago from Melbourne, Victoria

  @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

• 
  Dale Monteith (@dgmonty16) reported 15 minutes ago from Melbourne, Victoria

  @debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service

• 
  Aussiebluemoon PAXed Out (@aussiebluemoon) reported 23 minutes ago from Melbourne, Victoria

  @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 23 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

• 
  Tony Margaritis (@sthmel) reported 29 minutes ago from Melbourne, Victoria

  @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

• 
  Tania (@taniadalts) reported 32 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

• 
  Vision 🍌 (@TheVision_13) reported 36 minutes ago from Melbourne, Victoria

  The Telstra logo on the 50 looks so bad, really doesn’t need the blue background

• 
  Eternity (@vEternity_) reported 44 minutes ago from Melbourne, Victoria

  3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead

• 
  Brian Humphries (@rocky1622) reported 44 minutes ago from Melbourne, Victoria

  Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

• 
  Marc Christie (@Marc1983x) reported 45 minutes ago from Melbourne, Victoria

  Hey @Telstra is there an issue with crossed lines or something on the 4g network?

• 
  (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported 46 minutes ago from Melbourne, Victoria

  Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

• 
  Tanya (@tigertufftanya) reported 46 minutes ago from Melbourne, Victoria

  @Gizmobud @RayRockyDog @Foxtel I just signed up for the trial. And yep, as a Telstra customer I can get a discount 👍

• 
  DevaDev (@DevaDev21) reported 47 minutes ago from Melbourne, Victoria

  @Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

• 
  Tizm™ (@TizmWorld) reported 48 minutes ago from Melbourne, Victoria

  @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

• 
  Brian Humphries (@rocky1622) reported 52 minutes ago from Melbourne, Victoria

  There’s customer service at Telstra anymore people should not have book

• 
  Johnny (@JohnnyLydon) reported 53 minutes ago from Melbourne, Victoria

  This is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore

• 
  Brian Humphries (@rocky1622) reported 56 minutes ago from Melbourne, Victoria

  Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

• 
  remember sydney (@jamesgmeme) reported 58 minutes ago from Melbourne, Victoria

  @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy the Red (@LucytheRed1) reported 4 minutes ago

  @DHughesy You clearly don’t realize the Future Fund was: 1) primarily seeded by the sale of Telstra 2) Set up to fund existing government liabilities I’ll dumb it down for you. The Howard government sold our assets to fund existing liabilities. Embarrassed for you (again)

• 
  bitterboy (@twistedandbitte) reported 5 minutes ago

  @Telstra Will now take this up with the Ombudsman, asking them to note it is resolved in favour of the customer and the delay in responding is your deliberate attempt to delay compensation. Stick that where it fits, or where the sun don’t shine.

• 
  John Merchant (@_JohnMerchant) reported 6 minutes ago

  @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.

• 
  Candour (@Candour100) reported 8 minutes ago

  @blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.

• 
  J (@JtheFur) reported 8 minutes ago

  Hey @Telstra has your mobile network crapped itself again unable to use data anywhere in Geelong at the moment got more for pieces of equipment reporting data failure Starlink not a working time can’t even call you

• 
  Peter Lewis (@Peter_Lewis747) reported 10 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

• 
  .𖥔 Si 🇿🇼 (@euphoriacdbaby) reported 13 minutes ago

  if you’re considering a mobile/internet service provider, stay away from Telstra. their customer service is the worst i’ve experienced anywhere and the service itself is ****. Does anyone know how to get out of a plan without buying out? I’ve actually had enough.

• 
  ❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported 19 minutes ago

  @howardw46 @Telstra You can’t just be stopping all the time at every pissant station. The service stops enough at key stations and mostly stops at nearly all.

• 
  Shark (@SharkerOCE) reported 21 minutes ago

  @telstra fix ur ******* internet

• 
  GayCarBoys (@GayCarBoys) reported 21 minutes ago

  @ShiannonC did i ever tell you about the time in telstra i got asked if i would have any problem working for a woman boss? that hateful place was rotten to the core