Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3031, 3019, 3199, 3172, 3003, 3136 and 3188.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
TV | |
| Melbourne |
TV | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
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Ginnane & Associates
(@GinnaneAssociat) reported
from
Melbourne, State of Victoria
So am I, but my Telstra internet through Foxtel has been down since Monday😩
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
6. @Telstra says cancel the order and reorder and all will be fine. 7. LOL only joking the say after two weeks. 8. @nbn digs up our nature strip and three of our neighbours' strips. Lays cable 9. Telstra attends and says NBN has done a shoddy job.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Fitdads Live Longer
(@GetDadsfit) reported
from
Melbourne, State of Victoria
@Telstra Lain so slow....
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Here it is Tanasha. SR 1-1828660335430. Good luck. I hope you can help where so many (SO many) of your colleagues have failed.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@AttardMon @NBN_Australia Apparently not, Mon. We're in "transition phase" so although @NBN_Australia has responsibility for the infrastructure, @Telstra is still managing the service but has to defer to NBN for any works. As you can imagine, that works well.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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#GlazersOut#
(@AhhhGoodThanks) reported
@Nick56412479 @NiKKi_E13 Gotta be honest and say there isn't too many that have had fun ever having to deal with Telstra when a problem has arisen
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Evan King-Macskasy - Proud Cave Dweller
(@EMacskasy) reported
My Telco is Aussie Broadband. I switched to them after a year of absolute frustration with Telstra & their incredibly useless call centre service (badly trained overseas people). Aussie has been great. Australian call centres, good speeds, good service. Now I found out that
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#GlazersOut#
(@AhhhGoodThanks) reported
@Nick56412479 @NiKKi_E13 And Telstra's service to its customers is any better?
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#FreeAssange
(@CabaiPanas) reported
@flexibledragnet @JonDeeOz @Telstra Then don't order from a company that provides phone support. Call centres can't go searching through all the accounts with the same name. They search on name and dob. That's how they protect other people's privacy.
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ً
(@McShayne2011) reported
@CarltonBree @StuddertNatalie 1. "Hi Telstra/Amaysim etc etc, I lost my phone. But I got a new one, can you transfer my number?" "no problem, let me just get a few details from you .." 2. 'Forgot your password? Let us sms you a new one ..."
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mishaketch
(@mishaketch) reported
@PatrickLenton Also when you sign up with the Telstra (TM) personal hacking service they will go AWOL if you ask for help, but they'll still bombard you with cold calls trying to sell you business hacking products and a premium blackmail service.
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Willtech
(@Willtech101) reported
@Telstra Service in store purchasing 👍 Service on the telephone or if you require assistance 👎
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Rodc
(@RodChisholm9) reported
@SwoopLuke I’m Telstra but l totally agree with you plus I’d be looking for some bloody compensation down the track SL…Optus = YES…uh uh NO!!! Feel for ya mate 🐯👍
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Fred O’Frog
(@kangarooted) reported
@scottbrennan13 @MattRob88518961 @Optus Yes, I’ve heard that before from others. I vowed I’d never use Telstra personally again (except for business as often in regional areas for work) for taking customers for granted but I might be adding these jokers to my very long list of businesses to avoid!
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Skippy Johnston 🦘
(@LukeAFoley) reported
This data hacking of Optus is scary ****. It’s the only time that I’ve felt relieved to be with Telstra although it gets you thinking that this could happen to any large company. If I was an Optus customer I’d be extremely worried right now.