Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Wi-fi	6 hours ago
Melbourne	Internet	8 hours ago
Melbourne	Internet	1 day ago
Melbourne	Internet	4 days ago
Melbourne	Phone	6 days ago
Melbourne	Phone	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 6 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported 8 minutes ago from Melbourne, Victoria

  @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

• 
  DevaDev (@DevaDev21) reported 8 minutes ago from Melbourne, Victoria

  @Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

• 
  vito m (@vitomattvm) reported 11 minutes ago from Melbourne, Victoria

  Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

• 
  Tanya (@tigertufftanya) reported 14 minutes ago from Melbourne, Victoria

  @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

• 
  Chris Jones (@cpjones44) reported 15 minutes ago from Melbourne, Victoria

  BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 31 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

• 
  Tim McMahon (@_TimMcMahon) reported 34 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

• 
  Timothy 💉💉💉 (@timothy_89) reported 35 minutes ago from Melbourne, Victoria

  Only getting 3G in collingwood @Telstra 5G outage?

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 38 minutes ago from Melbourne, Victoria

  @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

• 
  Ben (@czaxx) reported 44 minutes ago from Melbourne, Victoria

  Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

• 
  doc eggbert (@doc_eggbert) reported 48 minutes ago from Melbourne, Victoria

  @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

• 
  Aussiebluemoon PAXed Out (@aussiebluemoon) reported 53 minutes ago from Melbourne, Victoria

  @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

• 
  Brian Humphries (@rocky1622) reported 55 minutes ago from Melbourne, Victoria

  Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

• 
  Danial Smith (@daniel2509) reported 55 minutes ago from Melbourne, Victoria

  @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

• 
  Mitch Robinson (@MitchRobinson_) reported 58 minutes ago from Melbourne, Victoria

  @bkubel That’s Telstra, did #StayHome March last year then #StaySafe most of the last year or so, and updated to #LetsVaxx around like June. So far as I know it’s on all phones they support

• 
  Lous (@lousanti) reported 58 minutes ago from Melbourne, Victoria

  @Telstra really. Pay a bill 2 days late and get slugged with a late fee that is 20% of the bill. That is really poor, greedy and nasty. So much for customer loyalty!

• 
  Sue Roberts (@sueroberts7) reported 59 minutes ago from Melbourne, Victoria

  @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

• 
  Clare Murphy (@ClareAliceMurph) reported 60 minutes ago from Melbourne, Victoria

  @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

• 
  James (@jamesphumphreys) reported 1 hour ago from Melbourne, Victoria

  @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Ravi Nayyar (@ravirockks) reported 1 minute ago

  '... if his Telstra landline was down, given the patchy mobile signal in his area, he or his wife or son would have to get in the car in order to call Triple Zero.

• 
  Cool McCool (@MisterSpock8888) reported 6 minutes ago

  @Telstra 3/6 3. Doesn't make sense. "We" & "I". Is she apologising for her team? Shud read "On behalf of TLS, I apologise for the disruption our network failure caused last week.” Paragraph 2 "Issue...caused signif disruption...people rely on us". thanks for telling us what we know.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 6 minutes ago

  @JacintaAllanMP Simple solution do not rely on digital technology without having options in place if it fail! Telstra failure destroyed VLine why are radios not in every train outside of metro metropolitan? Do not rely on telcos network testing it lags regularly in the bush as it is!

• 
  Winsor Dobbin (@winsordobbin) reported 6 minutes ago

  Oh dear. @Telstra are a little slow. “Last week we let you down, and I am sorry for that.”

• 
  wazza_gc (@WazzaGc) reported 10 minutes ago

  @CoaltrainHunter @AnikaWells She's trying to playoff negative public sentimate at Telstra by coming across as someone authoritarian. She doesn't know much, she did say just use wi-fi calling during the outage.

• 
  Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reported 11 minutes ago

  @Terri_1987a @Greens are toxic and Un-Australian! I spent Friday laughing at 2 Dad's SHY chairing the Senate Telstra outage hearing

• 
  Robyn Tan (@robyntan) reported 12 minutes ago

  So Telstra only had one GPS "card" for the whole Australian telecommunications network? Total incompetence. Heads must roll and compensation to all #telstra customers.

• 
  xcdn (@excda) reported 14 minutes ago

  @Telstra How much would it have been to stop this outage it would me not as much as the compensation and the reputation damage. Will never admit if some of these were caused by outsourcing..

• 
  katie 🍞 (@katiebecker16) reported 16 minutes ago

  @Kate3015 @Oz_Mocker Albanese also says that he and Telstra orchestrated the outage to help 16s stay off social media

• 
  Sarah Maloney (@SarahMoloney36) reported 17 minutes ago

  @dailytelegraph And poor programming!! @Telstra @AlboMP