Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3142, 3053, 3205, 3141, 3109 and 3149.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 03/15/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • andyjay_81 Andrea Jackson (@andyjay_81) reported from Melbourne, State of Victoria

    Cancel @NBN_Australia install through @Telstra (a story in itself) using the app to continue to see out our contract on ADSL but continue to get calls to book another install time. Try calling to resolve and they won’t take my call despite an email telling me to call 😡

  • CraftBeerJay Craft Beer Jay (@CraftBeerJay) reported from Melbourne, State of Victoria

    @Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    Biggest telecommunications company around and I can’t get to speak over the phone to a @Telstra about a @NBN_Australia connection... **** service!

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    @Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.

  • katrinabicket Katrina (@katrinabicket) reported from Melbourne, State of Victoria

    Now @Telstra apparently have the required info.....didn’t believe me the first 12 time’s I said it mind you......but still my order from 7 May has not arrived. Cool service 🙄🙄🙄

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!

  • SamJanda 👨‍💻 (@SamJanda) reported from Melbourne, State of Victoria

    @Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.

  • craig_longislnd Craig A Delaney (@craig_longislnd) reported from Melbourne, State of Victoria

    @Telstra makes it so difficuilt to talk to anyone over 45 minutes to speak to tech support .. whole of Point Cook free to air through Vetlocity down since last night their my Telstra app says no problem.. their website buries its phone number should be illegal . its disgusting

  • Dlanorx Ron Nelly’s son 👀 🦘➡️🇦🇺 (@Dlanorx) reported from Melbourne, State of Victoria

    @Askgerbil @DoctorKarl @TurnbullMalcolm Actually the original purchase of the Telstra cable network, was to remove and compensate Telstra as a network, and provide NBN with infrastructure for laying their cables

  • grimaud_john John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria

    I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough

  • Dylaantaylor Dylan Taylor (@Dylaantaylor) reported from Melbourne, State of Victoria

    @onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any

  • sesameellis Rachel Devine (@sesameellis) reported from Melbourne, State of Victoria

    @Mumdeep @Telstra Serving an ad under a neglected request for assistance from a customer. They haven't won my business.

  • georgetweets2u george 🏹 (@georgetweets2u) reported from Melbourne, State of Victoria

    Some of the worst offenders: @TPG_Telecom @originenergy @Telstra

  • ijb73 IJB (@ijb73) reported from Melbourne, State of Victoria

    @mattsun75 @Telstra Piss poor service well #no service from them having the same issues total joke of a company

  • trevorpvas trevorvas (@trevorpvas) reported from Melbourne, State of Victoria

    @NBN_Australia @Telstra you need to get a tech person to help set us up our patience is at an end

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    @Telstra sorry if I could get enough signal in Cranbourne east to report a fault I would. Intermittent mobile data, phones running on 3G... Australia’s best phone network... far from it at the moment

  • craig_longislnd Craig A Delaney (@craig_longislnd) reported from Melbourne, State of Victoria

    @Telstra1 hr 25 mins later someones finally answers ..... Telstra says yes this problem is "TRENDING" at the moment.... weve despatched level 2 technicians escalated to deal with it..almost a day later.....well my frustration with Telstra is also trending!!

  • ijb73 IJB (@ijb73) reported from Melbourne, State of Victoria

    @StephieFS @Telstra Total shot device as usual from Telstra having the same issue my broadband should have been transferred on the 24th April still waiting app is useless. #joke #nocustomer service

  • trevorpvas trevorvas (@trevorpvas) reported from Melbourne, State of Victoria

    @Telstra @NBN_Australia WE HAVE BEEN WAITING FOR 2 months to make this work time to fix it or let me out of the contract #desperate

  • andyjay_81 Andrea Jackson (@andyjay_81) reported from Melbourne, State of Victoria

    I know there’s bigger issues out there in the world, but dealing with @Telstra shits me up the wall and shouldn’t be this hard!!! #FirstWorldProblems

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • frankie_1987 Frankie (@frankie_1987) reported

    So I signed up with Superloop last week for a 200/200 service. Notes so far - 4 minutes provisioning. Four. - Very low latency. I was getting 6-8ms with a Telstra Business 100/40, down to 4ms to same location - Uploads aren't as advertised. Max I can hit is 150-160

  • wrt272 WRT272 (@wrt272) reported

    @Telstra Staying at Narrawong 15 km east of Portland. Just below the Mt Clay tower. Only 2 bars of service on 4G . Poor effort Telsta

  • LogicalSky Timothy phy (@LogicalSky) reported

    @Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?

  • rubin_angela Angela. Rubin (@rubin_angela) reported

    @albericie @Optus I’m having issues with Telstra. The entire communications industry seems insistent on stopping communication..Telstra is the worse.. Good luck. I’ve had better luck with Optus

  • Elucidatus 悪僧 (@Elucidatus) reported

    @Telstra another @Telstra **** up today. A guy was in our pit today & now the internet is disconnected. & I can’t even SPEAK to @Telstra to fix it. *******.

  • LogicalSky Timothy phy (@LogicalSky) reported

    @Telstra The only telecommunications company who can’t handle phone support. ******* pathetic.

  • katrinanicri Carry On Masking... (@katrinanicri) reported

    @albericie It really should not come to this. Truly. So bad. My experience here is juts this constantly compared to other countries. It’s accepted and tolerated I guess. @Telstra just as woeful in our experience.

  • TearsSeventeen - Proud Aussie Viking. #AUtreason (@TearsSeventeen) reported

    @MADinMelbourne Just help me get into the program. My server times out all the time. Its why I'm still here. I think Telstra is blocking alt sites/ or watching under orders.

  • JSAustralia TotallyObjective (@JSAustralia) reported

    @albericie @Optus 25m? Guess what I was on live Chat with Telstra for more than 3 months to sort out a billing issue

  • jrkhnt JohnH (@jrkhnt) reported

    @albericie @Optus Go to the ombudsman, lodge a complaint. Optus will try to charge you just like Telstra would. They do this because most people just shut up and pay the fee.