Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	4 days ago
Melbourne	Total Blackout	6 days ago
Melbourne	Phone	11 days ago
Melbourne	Internet	12 days ago
Melbourne	Internet	13 days ago
Melbourne	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  James Hutcheon (@hutcho66) reported 46 seconds ago from Melbourne, Victoria

  @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

• 
  Glenn Hampson 🐢 (@GlennHampson) reported 1 minute ago from Melbourne, Victoria

  @PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.

• 
  Tim (@TimothyJ_23) reported 3 minutes ago from Melbourne, Victoria

  Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 8 minutes ago from Melbourne, Victoria

  @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

• 
  Brian Humphries (@rocky1622) reported 9 minutes ago from Melbourne, Victoria

  There’s customer service at Telstra anymore people should not have book

• 
  Brian Humphries (@rocky1622) reported 12 minutes ago from Melbourne, Victoria

  @peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

• 
  Tim McMahon (@_TimMcMahon) reported 16 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

• 
  Tania (@taniadalts) reported 17 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

• 
  Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported 22 minutes ago from Melbourne, Victoria

  @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 24 minutes ago from Melbourne, Victoria

  @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

• 
  James (@jamesphumphreys) reported 28 minutes ago from Melbourne, Victoria

  @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

• 
  Mick (@mikjcal) reported 37 minutes ago from Melbourne, Victoria

  @3bsBruce @SydGuy78 Process was simple as with @VodafoneAU - on the new iPhone just went to settings > mobile > add eSIM from nearby phone - took a few minutes😳😳 Surprised the others are having such a hard time. You’d think Telstra of all carriers given their size would have their **** together.

• 
  Nick Splitter (@nicksplitter) reported 38 minutes ago from Melbourne, Victoria

  . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

• 
  Adam (@Adam_Goldman) reported 39 minutes ago from Melbourne, Victoria

  @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

• 
  vito m (@vitomattvm) reported 44 minutes ago from Melbourne, Victoria

  Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

• 
  Tizm™ (@TizmWorld) reported 45 minutes ago from Melbourne, Victoria

  @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

• 
  XXLR (@Xiaoxialiu8) reported 53 minutes ago from Melbourne, Victoria

  @Telstra I was get a good solution from your service team 👍well done ✅

• 
  Danial Smith (@daniel2509) reported 54 minutes ago from Melbourne, Victoria

  @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

• 
  Marc Christie (@Marc1983x) reported 55 minutes ago from Melbourne, Victoria

  Hey @Telstra is there an issue with crossed lines or something on the 4g network?

• 
  troiboi 🤨 (@Troiboi) reported 58 minutes ago from Melbourne, Victoria

  Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paradoxa (@Paradoxa18) reported 6 minutes ago

  OK the rain was good but why is the phone out? first rain in a while might have taken out the landline or rats or termites be in a right pickle if the mobile were network blocked as it was for a while hey @Telstra can't dm on the new phone the "network" demanded I buy

• 
  Kate/Pookie Immaculate Sister of the Butter Knife (@I_loveleft) reported 10 minutes ago

  I'd believe that, especially back in the day when I was with Telstra, any time you rang support, it was always an Indian voice at the other end. Probably still is. They seem to gravitate to a lot of tele communication jobs over there.

• 
  Aino (@partywuuu) reported 11 minutes ago

  @hobojo12345678 **** Telstra

• 
  Funkdoctor (@Docsthename) reported 12 minutes ago

  I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

• 
  AI Will Replace All Lawyers 🦊 (@ohfarfoxache) reported 14 minutes ago

  @kanethesaint @ronInBendigo @RaymondKeown3 **** Telstra

• 
  Bennyboy1 (@bennyyy_boyyy) reported 16 minutes ago

  @Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month

• 
  Catherine (@Catheri09875779) reported 21 minutes ago

  @IterIntellectus Telstra also: 2026 (Enterprise Restructuring): Telstra announced major workforce restructures, cutting hundreds of enterprise and IT roles in Australia. A significant portion of this work and technical support was offshored to the Indian-based ICT firm Infosys and its joint venture with Accenture.

• 
  Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported 22 minutes ago

  @karlstefanovic Sold everything you clown Private sector won That’s why we pay **** tonne more Look at Telecom into Telstra he royally ****** that up ******* get it right ******** 🤡🖕#Auspol

• 
  𝐇𝐓𝐀𝐑𝚰𝐇𝐂 🌈🏳️‍🌈☀️ (@Raptor_54321) reported 24 minutes ago

  @_Testflight_ Came to see if it finally popped and was put out of its misery. Stayed for an actually good Telstra ad I’ve never seen before

• 
  jfly (@jasonfly) reported 25 minutes ago

  @pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and I’ve had no issues with them for a the year since I switched.