Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3008, 3166, 3124, 3976, 3038 and 3122.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Erwin van der Koogh
(@evanderkoogh) reported
from
Melbourne, State of Victoria
@girlgerms @Telstra Their roaming is unbelievably bad. I always get a local SIM. Just can’t stand paying those prices..
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CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra Internet no workies, fix it
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Dean Felton
(@DeanFelton7) reported
from
Melbourne, State of Victoria
Hey @Telstra. My 89 y-o and very ill father in law’s home phone dead for 24+ hrs. He has Telstra Priority Assist bc of life threatening illnesses. Can’t reach you via phone or text on Telstra app. He’s in hosp atm and we need to stay in constant contact. Pls help.
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my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
ONE HOUR waiting for service from @Telstra
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Peter Morgan
(@psimpsonmorgan) reported
from
Melbourne, State of Victoria
@Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.
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PR
(@TheSarge61) reported
from
Melbourne, State of Victoria
@Telstra you have a major 24hr police station in Melbourne without phones and internet due to an NBN cable issue, it's been nearly 20hrs now and no fix. I think you should escalate this issue ASAP.
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Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.
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CoryCobain
(@CoryCobain) reported
from
Melbourne, State of Victoria
@Telstra outage in Bundoora Victoria. Internet. Has been out for 4 days with no sign of a fix. It’s a long weekend. We stream everything. Fix your BS up.
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Abhinav Gupta
(@abhi5148) reported
from
Melbourne, State of Victoria
@Telstra Hi Team, on a IVRS call I am unable to select options even after pressing the desired key. This problem is happening only when calling from Telstra network. Please check and fix this asap!
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Nathan Bobik
(@nathan_bobik) reported
from
Melbourne, State of Victoria
@NBN_Australia So im waiting for updates from @Telstra, who are waiting for updates from you...and your response to Telstra is we’ll fix it in 7 weeks...then your customer can book in a new appointment.... which will be another 2 weeks.
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Pasquale Stella
(@Pasquale_Stella) reported
from
Melbourne, State of Victoria
Spent HOURS today trying to get my mob onto @Telstra 4G n’work after a stint overseas. I tried: 1 Online Help-NUP 2 Telstra Shop-NADA 3 Cust Service-NOPE 4 MobileFaults-HOPELESS Just a series of stupid, useless, disconnected opinions and advice!🦆💩 #UXFail #UX
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Tom
(@tommyhare82) reported
from
Melbourne, State of Victoria
@Telstra @NBN_Australia completely unacceptable when someone gives you a weeks notice on moving house to have a customer be without internet for two weeks. I can’t work
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...
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Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra It didn’t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.
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James Findlay
(@james_findlay) reported
from
Melbourne, State of Victoria
Just got a *HUGE* bill from @Telstra for disconnecting my shit ADSL connection despite being told in-store and on the phone that there wouldn't be a charge. I'm furious and have asked them to check the phone recording. Next I'll go to the ombudsmen. FURIOUS.
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my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling
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Oliver Gettings
(@ogettings) reported
from
Melbourne, State of Victoria
@Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.
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Stephanie Gaddin 👩🏻💻📜
(@stephroseg) reported
from
Melbourne, State of Victoria
@AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.
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💦Will - One of Duttons Crazies
(@canadianbayrd) reported
from
Melbourne, State of Victoria
@Telstra t box is total shit
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Dan Rodgers
(@danwrodgers) reported
from
Melbourne, State of Victoria
Why now @Telstra. Says no outage in my area but my Internet will not work 😭
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Omar Abdo
(@OmarAb_do) reported
@Telstra I've just logged in to my account and I can see the service and billing details of complete strangers. This is deeply concerning! Can someone please connect with me?!
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Kathy 🔴⚪⚫
(@matoots57) reported
@Glen_46 @Telstra Probably Telstra shop. Prefers to pay in person as when bill paid on line we have had issues and Telstra say no payment received.
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Mike Rowe
(@mike_rowe) reported
@Telstra Plus with 5g home internet even your own staff have zero idea and can’t help. Transfer and transfer cycle.
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George S Basin
(@georgesbasin) reported
@Telstra How does one make an official complaint to Telstra?
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1969_Mustang_Coupe
(@excalgarian45) reported
@Telstra I live in the community of Fitzgibbon QLD 4018 A new mobile tower has been put up close by and there are questions 1. Is this mobile tower active and working ? 2. Is this tower servicing the local and surrounding suburbs ? 3. When can we expect service to improve ?
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Karen Baines
(@broadacrebabe) reported
@Telstra 5642 Kielpa and 5632 Karkoo. Might be more but those are 3 homes ive heard about in last few days. This is not an unusual occurence on EP. Landlines die quite regularly. Old infrastructure. But limited mobile signal so this is a safety issue & must be fixed ASAP
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Samyak Sibasish
(@SamyakSibasish) reported
@Dustin62184999 @ManUtd The pre-sale starts Apr 1,only for Telstra+ customers. If you know anyone using that service, please share access unlock password, haha! General public sale starts on Apr 4th.
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vincere
(@vincere_R6) reported
@Telstra Hey Ash, I am not currently a customer with Telstra but I appreciate the message of concern. -Vincent “Vincere” Daniele
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🇦🇺⚽️S.\m⚽️🇦🇺
(@MelbourneBlokee) reported
@ManuciansFamily @ManUtd @MCG I'm a Telstra customer. They sent me a code.
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roseymary
(@roseymary10) reported
@Telstra Telstra Velocity at Smithfield 4878 is down.