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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • The most recent signal from this area was received Apr 14, 1:31 PM GMT+10.
  • 41% Phone (41%)
  • 35% Internet (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3204 , 3056 , 3123 , 3166 , 3165 and 3182 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 3 days ago
Melbourne Phone 3 days ago
Melbourne Internet 4 days ago
Melbourne Internet 4 days ago
Melbourne Internet 7 days ago
Melbourne Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • PamelaD888
    Pamela (@PamelaD888) reported from Melbourne, Victoria

    @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • Stacey_Murray_
    Stacey Murray (@Stacey_Murray_) reported from Melbourne, Victoria

    @Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • melsybegg
    Melissa Begg (@melsybegg) reported from Melbourne, Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

  • AuspiciousTimes
    Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • czaxx
    Ben (@czaxx) reported from Melbourne, Victoria

    Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

  • Piiiiickles
    Pickles (@Piiiiickles) reported from Melbourne, Victoria

    @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

  • petermartinsept
    Peter Martin (@petermartinsept) reported from Melbourne, Victoria

    @grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

  • Sheeds_au
    Sheeds (@Sheeds_au) reported from Melbourne, Victoria

    Couldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

  • davesayys
    Dave (@davesayys) reported from Melbourne, Victoria

    @anderlols Check out Boost Mobile, they run on the full Telstra network

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @KenCrompton Vodafone are horrible and Telstra are way overpriced

  • guidomelo1
    ***** Melo (@guidomelo1) reported from Melbourne, Victoria

    @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

  • Adam_Goldman
    Adam (@Adam_Goldman) reported from Melbourne, Victoria

    @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

  • RedfernMichelle
    Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria

    @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

  • ppossej
    Michael Jessopp (@ppossej) reported from Melbourne, Victoria

    Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    @3bsBruce @SydGuy78 Process was simple as with @VodafoneAU - on the new iPhone just went to settings > mobile > add eSIM from nearby phone - took a few minutes😳😳 Surprised the others are having such a hard time. You’d think Telstra of all carriers given their size would have their **** together.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AssExtranious
    Extranious A (VIC/Tim) (@AssExtranious) reported

    @gilmie76 @Telstra @MarkAClarkson Or threatening you with a $200 fine for not returning your modem after your house burned down.

  • Miss__84
    miss_84 (@Miss__84) reported

    Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

  • Lil_Caldwell
    || Z A C || (@Lil_Caldwell) reported

    This is something I agree with. @Telstra your “lock in contracts” are the worst…you’re on notice.

  • TravGee1980
    Travis (He/Him) (@TravGee1980) reported

    @Freo_Dale @Telstra I received the same email. I investigated other SIM only plans and found out I can get unlimited calls & 10 X as much data for $1 less per month. I've been a Telstra customer for nearly 20 years but it just doesn't stack up financially anymore to stay with them

  • its_me_mel_xx
    Mel (@its_me_mel_xx) reported

    I'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬

  • SachinGadagin
    Statistics World (@SachinGadagin) reported

    @Globalstats11 Telstra and EE feel very consistent in service quality, while Singtel and NTT Docomo stand out more for their technology and innovation approach.

  • roansome
    Roansome (@roansome) reported

    @teslaownersSV I'm looking forward to this service coming to Australia. **** Telstra and Optus...

  • danielppotts
    Daniel Potts (@danielppotts) reported

    Why is @Telstra roaming on AT&T so **** in Silicon Valley? It's been like this for years. They used to be the global king of roaming. Time for an esim.

  • ScozzieGary
    Gary Grant (@ScozzieGary) reported

    Bye bye @Telstra Using a horrible climate to money grab even more. Phone, internet the whole lot is going.

  • LegendOfSven
    Steve (@LegendOfSven) reported

    @estratgen My internet is ok apart from being slow and expensive but I get the same with 5g. Constantly dropping and reconnecting every half hour or so. So much for paying more so I can have Telstra because it's "more reliable"