Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3001, 3004, 3084, 3183, 3038, 3079 and 3122.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 09/03/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • DanielleJStorey Danielle Storey (@DanielleJStorey) reported from Melbourne, State of Victoria

    @RowvilleCK It amazes me that a company that sells and maintains telephones CANNOT call me to fix my problem nor take my call. @Telstra small business team.

  • josherbs josh (@josherbs) reported from Melbourne, State of Victoria

    Telstra truely has the worst customer service 💩

  • sportmeister_ Chris Meister 🏏⚾️🏈🏒 (@sportmeister_) reported from Melbourne, State of Victoria

    @emdeem I’ve restarted it 4 times and according to Telstra there is a Foxtel outage in the area. Frustrating but confirms for me its time to cut the cord

  • Mrproplayer2313 MR PRO PLAYER (@Mrproplayer2313) reported from Melbourne, State of Victoria

    @Telstra Not very impressed with the service Oliver Maller 0418567765 Hi so I have pre ordered an Xbox series x and I have the order number IOG51499623 And I can’t track it and I am wondering if it has gone through so yea bye

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Telstra you don’t respond to Facebook messages or messages within your app. And you keep hanging up when we call. How are we meant to set up a new phone when you refuse to send an eSim? Please help urgently!

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra Address on my preorder is my old address, how can I fix it?

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! He has requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute! It’s horrible but no one seems to be doing anything 🤯

  • podonnel Peter O'Donnell (@podonnel) reported from Melbourne, State of Victoria

    Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.

  • Rohitsehajpal Sulpu (@Rohitsehajpal) reported from Melbourne, State of Victoria

    @VicGovDHHS @Telstra : Did you stop using your 5G network?

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    @Shaebee22 @Telstra I hope they do too.. It’s been horrible so far.. These scammers are the lowest of the low

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.

  • CorinnaSladey CrinInPrisonVic 🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @FionaLakeAus @Telstra They are terrible to deal with

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra hey guys! Slight issue with my iPhone preorder! Can you help me out? Call centre is closed!

  • 1electricdon 💧⚡️€lectric Døñ⚡️🐨 (@1electricdon) reported from Melbourne, State of Victoria

    @Telstra what’s going on with the net this morning down detector is showing outage but you are not and we still don’t have WAN connection

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    @Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    @KadyLio They took over my dads landline a week ago & because Telstra were so slow at getting the number changed he received hundreds of calls a day abusing him trying to scam people..

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...

  • visibleprocrast Visible Procrastinations (@visibleprocrast) reported from Melbourne, State of Victoria

    Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟

  • LouieMosscrop Louie M photo (@LouieMosscrop) reported from Melbourne, State of Victoria

    Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • samsplace9 Deb Campbell (@samsplace9) reported

    @Telstra Sorry no. I do not trust @Telstra at all. I have been repeatedly lied to, conned, dismissed and bullied through this process. As we all so often are by your 'Customer Service' which is a disgrace. For the fifth or is it sixth time: Reissue my account.

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    Download speeds of 0.1 mbps to 1.0 mbps again today. Champion effort, Telstra. Champion effort. (and one hour in a 'chat' trying to get them to fix the problem, with the best solution: "Try turning it off and on again". I kid you not.)

  • Alan72349799 Alan Cunningham (@Alan72349799) reported

    @Telstra how can ones reception be so poor being 10km away from Queensland Capital! #fixthenetwork #PutAnotherTowerUp

  • NE_Tesla North East Tesla (@NE_Tesla) reported

    @C4RL0SPR @BLKMDL3 @Tesla Yeah…. If Tesla can make customers pay for paint why wouldn’t all them do it. Rivian is doing it too. Too bad Telstra paint is notoriously bad.

  • junith81 June Cassidy (@junith81) reported

    @Telstra The tablet can find the network. It just won’t connect

  • anoman64 Anomander 😈🐨🦎🐵💚🐀🌈💉💉 (@anoman64) reported

    @intern_amanda1 Never been called. Never been asked. My old landline was always a silent number. I do get a lot of calls and SMS's from Telstra, Amazon and the ATO, however.

  • MarconiBalls blank (@MarconiBalls) reported

    @Rosie72988852 It's a problem with the website not accepting connections from a mobile device. Nothing to do with Telstra

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @Telstra As mentioned in my tweet: "(and one hour in a 'chat' trying to get them to fix the problem, with the best solution: "Try turning it off and on again". I kid you not.)" I think that's a 'yes'.

  • chubacker Lee Maynard (@chubacker) reported

    @andy_penn That's your focus?. FFS no wonder they are getting rid of you. Please advise an exit date so I can arrange for a celebration cake to be sent to every telstra customer who has had the unfortunate experience of you as the CEO. Please leave asap.

  • i386 James Dumay (@i386) reported

    I don't think you should pay overdue fees to @telstra when their payment portal was broken