Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3068, 3142, 3090, 3129, 3006 and 3087.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
||
| Melbourne |
Internet | |
| Melbourne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra I can't even sign in. I thought the pin may have been a viable alternative
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ajay che 💉
(@li_dpq) reported
from
Melbourne, State of Victoria
Glad my issue was resolved so quickly this time round! Thanks @Telstra.
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous
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Luana TG
(@luana_bananaa) reported
from
Melbourne, State of Victoria
@Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!
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lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right
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Alexander Robinson
(@alexanderaviate) reported
from
Melbourne, State of Victoria
@Telstra @nickspinks Same issue here.
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Much
(@muchmoreamusing) reported
from
Melbourne, State of Victoria
@Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.
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Darth Fantasy
(@grand_fantasy) reported
from
Melbourne, State of Victoria
@Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.
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Simon
(@learning2tri) reported
from
Melbourne, State of Victoria
Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock
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lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎
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Rebecca Glenton
(@MsGlenton) reported
from
Melbourne, State of Victoria
Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!
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abhi
(@abhi_bhola) reported
from
Melbourne, State of Victoria
@Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.
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JustCrin🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Curkpatrick
(@adamcurkpatrick) reported
@Telstra Plympton is terrible. Glenelg is best of three. However, my issue is that I still pay full price for three services that do not function - and there’s no solution, other than continue to pay and cross fingers.
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fieldsoffire
(@fieldsoffire2) reported
@Telstra When I never asked for it. I eventually found out it’s a package (which by the way I never asked for) & now am paying extra.
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The_Aussie_Damo
(@Damofegus1) reported
@Telstra The internet issues have been going on for so long and not once have I been offered a discount or any kind of compensation for the terrible internet connection. I’m not going through that anymore, if it’s faulty still we are done!
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Keira
(@bldfvr) reported
@telstra - why when most of Sydney is back on working from home is it impossible to get ******* help when the internet goes down!! My issue is now both that nbn isn’t connecting and 4G backup doesn’t transmit data, and no one will answer help requests. ******* FAIL.
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Adam Curkpatrick
(@adamcurkpatrick) reported
@Telstra I use the mobile broadband with a nighthawk device. Basically does not work. It has full signal but no device can work off it.
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Jay
(@JayStephens) reported
@Telstra No, never happened before. Was a picture I took on the Android phone & scribbled on with built in image editing to explain to a tradie which area to mow & slash - locked up his phone for half an hour receiving repeated image MMS messages.
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fieldsoffire
(@fieldsoffire2) reported
@Telstra Then I asked about my bill won’t go into details but all the person kept writing was that it was outstanding which it wasn’t I had 3 days to pay. Issue not resolved b/c the obsessed about it. In the end I hung up on them. These 3 Q took an hour to answer w no resolution
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Adam Curkpatrick
(@adamcurkpatrick) reported
@Telstra Only recently on phone (data). Broadband, pretty much has never worked well, however considerably worse the last month.
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The_Aussie_Damo
(@Damofegus1) reported
@Telstra I don’t think it has been sorted but I guess we will see, the text system or the people running it needs work. After an issue with my mobile number, technician didn’t come, tried again And the tech decides they don’t need access to my house?
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MacrossFiru
(@MacrossFiru) reported
@Telstra why is the My Telstra app so damn broken, I have tried for days to pay my bill but as soon as I select my payment method I get a 404 screen. Its so slow