Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3142, 3054, 3124, 3152, 3056 and 3032.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 01/19/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • grand_fantasy Darth Fantasy (@grand_fantasy) reported from Melbourne, State of Victoria

    @Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • learning2tri Simon (@learning2tri) reported from Melbourne, State of Victoria

    Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn

  • stpascoe stuart pascoe (@stpascoe) reported from Melbourne, State of Victoria

    So after so many years with @SamsungMobile starting at s2 till my current #S10Plus I brought an @Apple #ipadpro12 and have never been happier😀 so I've ordered the new #iPhone11ProMax #AppleWatchSeries5 and #airpods2 that should be here soon from @Telstra #appletips #applehelp

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • skwashd Dave Hall (@skwashd) reported from Melbourne, State of Victoria

    @Telstra Let’s wait and see. It can’t really be any worse than the “service” I’ve received since Saturday.

  • aeberbach Adam Eberbach (@aeberbach) reported from Melbourne, State of Victoria

    @jan_ekholm Well that blew up! I wasn’t watching. Yeah internal network with DNS as Pi-Hole, bridged to hardcoded DNS from Telstra. As for spyware set-top boxes, “smart” TVs etc., they don’t get a network connection at all.

  • d2kagw Aaron Wallis (@d2kagw) reported from Melbourne, State of Victoria

    @Telstra I spoke to your call centre yesterday who said there was an issue with activations. Its been 40 hours since I tried activating the eSim on my iPhone 11, which is a replacement for my physical sim in my old iPhone X. Please helllllppppppp

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @colin_aus @BeauGiles @Aussie_BB Yeah, that’s the issue I’ve always had with Telstra. Service ok, but the support is so painful and makes you bang yourself head against a wall. What I like about ABB is they are extremely transparent with issues and even publish all their network capacity graphs online.

  • NialFinegan Nial Finegan (@NialFinegan) reported from Melbourne, State of Victoria

    @redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)

  • SamJanda Samuel Janda (@SamJanda) reported from Melbourne, State of Victoria

    @Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • abhi_bhola abhi (@abhi_bhola) reported from Melbourne, State of Victoria

    @Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback

  • whatmsees matthew craig (@whatmsees) reported from Melbourne, State of Victoria

    Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra I can't even sign in. I thought the pin may have been a viable alternative

  • leo_cadle 💧 Makin' a Mess #ARRF 🇦🇺 (@leo_cadle) reported from Melbourne, State of Victoria

    So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days

  • nathan_bobik Nathan Bobik (@nathan_bobik) reported from Melbourne, State of Victoria

    @Telstra Ran the test....says everything is ok, however these constant 30 second dropouts are becoming slightly annoying seeing I can’t seem to figure out a solution.

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Melbourne, State of Victoria

    @Telstra Just odd how I can get 9 now live etc but nothing showing up on 19. Might be a rights issue re rugby on 10play or 10olay just doesn't do anything live. All good thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BroHilderchump Phteven with a pee haitch (@BroHilderchump) reported

    Ok...I've finally cut the cord. I've been a @telstra customer for over 30 years..landline, mobile....my first internet account with them was in 1996. In that time I reckon I've spent 2 months on the phone trying to fix their errors. I've been overcharged, double charged

  • MsSandyCrack Ms Sandy Crack (@MsSandyCrack) reported

    @Telstra It would be good if you had a service/telephone number to call immediately after the call to inform your AI indentifing the scam calls, of new details ( line id ) to include in your black list

  • MacsInSpace Melancholy Mac (@MacsInSpace) reported

    @BroHilderchump @Telstra Oh **** what happened?

  • jaynie44 Ms Jayneo Sarky Knickers Squiggle 🇬🇧🇭🇲 (@jaynie44) reported

    @BroHilderchump @Foxtel Yeah i had a gutful of telstra nearly 15 years ago when they over charged and other things never had foxtel hate murdoch

  • BroHilderchump Phteven with a pee haitch (@BroHilderchump) reported

    @vogrady2132 @tim_rust @Telstra Worst accent in the world to listen to as well.

  • Kris_andthemoon Bisexual Icon (@Kris_andthemoon) reported

    @Telstra if returning a device with a broken screen through StayConnected, is it ok that the passcode lock hasn't been removed and it hasn't been factory reset?

  • gtvone Simon ******* (@gtvone) reported

    @Jhxbi @Telstra No worries. The Telstra twitter (social) team are actually pretty good... Phone support is... yeah - no. But if you can get the @Telstra guys to dm you and get you to someone that actually is good, they'll get you fixed up. Anyway, good luck with it all.

  • gtvone Simon ******* (@gtvone) reported

    @Jhxbi @Telstra So you're having trouble with your wifi? are you cabled or is that desktop of yours wireless? Nice setup. Sean, there's no need for stomping, only trying to help. I don't know why Telstra follow me, you should ask them.

  • davemanso David Mansford (@davemanso) reported

    @Telstra - a/c 425 9847 053. You are overcharging my account by $680 per month. Your website complaint form does not work. Please DM me to resolve this.

  • pasavito Tony West (@pasavito) reported

    @Telstra Thanks for this. Also blocked scam calls by unplugging the landline :/ But scam emails getting through are rising. Really obvious “this person knows a secret to getting rich, do this before the banks crack down”.