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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 25, 3:59 PM GMT+10.
  • 50% Internet (50%)
  • 38% Phone (38%)
  • 13% E-mail (13%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3144 , 3124 , 3057 , 3128 , 3204 , 3123 and 3121 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 5 days ago
Melbourne Phone 15 days ago
Melbourne Internet 15 days ago
Melbourne Phone 16 days ago
Melbourne Phone 17 days ago
Melbourne Internet 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • TizmWorld
    Tizm™ (@TizmWorld) reported from Melbourne, Victoria

    @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

  • petermartinsept
    Peter Martin (@petermartinsept) reported from Melbourne, Victoria

    @grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @KenCrompton Vodafone are horrible and Telstra are way overpriced

  • AuspiciousTimes
    Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • maggiepayne_
    Maggie Payne (@maggiepayne_) reported from Melbourne, Victoria

    @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

  • guidomelo1
    ***** Melo (@guidomelo1) reported from Melbourne, Victoria

    @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

  • brandycooklyn
    Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, Victoria

    The internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

  • Xiaoxialiu8
    XXLR (@Xiaoxialiu8) reported from Melbourne, Victoria

    @Telstra I was get a good solution from your service team 👍well done ✅

  • CorinnaWho
    CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, Victoria

    @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

  • sthmel
    Tony Margaritis (@sthmel) reported from Melbourne, Victoria

    @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    Could you imagine paying for 100 down 40 up n getting 16 down 1.2 up with packet loss out the ***? See I don't have to anymore thanks to @Telstra ! What ******** is going on mate?

  • ayelbee1
    Ayelbee (@ayelbee1) reported from Melbourne, Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • sueroberts7
    Sue Roberts (@sueroberts7) reported from Melbourne, Victoria

    @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

  • trevoryoung
    Trevor Young (@trevoryoung) reported from Melbourne, Victoria

    @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

  • brooksieg
    brooksieg (@brooksieg) reported from Melbourne, Victoria

    @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • eevblog
    Dave Jones (@eevblog) reported

    Trying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?

  • akintowarlock
    D.J. Grey (@akintowarlock) reported

    Dear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.

  • InternetPiglet
    Alex (@InternetPiglet) reported

    @robb_j_m LNP stopped the original rollout of a national fiber network to buy back the copper network from telstra they sold to telstra in the 90s in an utterly deranged move that blew out costs and rollout time..

  • hasselljpb
    landman (@hasselljpb) reported

    @telstra had a phone call today but because our service has dropped so badly I didn’t take it because it would have been futile! Turns out it was a near neighbour who had a terrible traffic accident! Luckily they got hold of wifey who is the ambulance officer. We need better!!!!

  • glen_birnie
    Z (@glen_birnie) reported

    @Adam_and_EVs Should ask them if they purchased through Telstra network….

  • reach_hamish
    Hamish (@reach_hamish) reported

    @GusLefty @arbsmichael And privatising Telstra to safeguard superannuation is a problem why? PLUS, he did election on the GST as a reform he wanted to inttroduce in 1998. The GST never happening was a 96 promise. But 98 he did say it would.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

  • wright_l90101
    LWright (@wright_l90101) reported

    @ajbott @Telstra Population growth has overwhelmed the Telstra towers in lots of areas I am told, congestion causing a lot of the problems. I have been told towers are being upgraded over last 2 weeks but I imagine it is a slow process.

  • ajbott
    Andrew Bott (@ajbott) reported

    @Telstra your network keeps dropping mobile calls in Lilyfield 2040. This has been going on for 2 weeks... What is happening?

  • Tawnee69
    At least my dog loves me ❤️🐕👩🏻‍🦰 (@Tawnee69) reported

    @goldengreekjr @AshPolitik As PM, John Howard spearheaded a major privatization program, selling $71.8 billion in government assets between 1996 & 2007 to pay down national debt. Significant holdings sold included a majority stake in Telstra, shares in airports, shipping lines, and defence-related industry