Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 2 outage signals in the last 24 hours around Melbourne, including 2 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Apr 9, 7:24 PM GMT+10.
- Phone (47%)
- Internet (28%)
- E-mail (12%)
- Wi-fi (9%)
- Total Blackout (5%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3123 , 3068 , 3004 , 3056 , 3175 and 3084 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 5 hours ago |
|
Melbourne
|
Phone | 9 hours ago |
|
Melbourne
|
Wi-fi | 2 days ago |
|
Melbourne
|
Internet | 3 days ago |
|
Melbourne
|
Internet | 5 days ago |
|
Melbourne
|
Phone | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Greg Lipschitz (@glipschitz) reported from Melbourne, Victoria@nathanoldfield6 @Telstra Nope. I build a fixed wireless network and I live in a wireless hole 😂
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Ginnane & Associates (@GinnaneAssociat) reported from Melbourne, VictoriaSo am I, but my Telstra internet through Foxtel has been down since Monday😩
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POONAM (@poonamjsamant) reported from Melbourne, Victoria@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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emma nicholls (@emmaknicholls) reported from Melbourne, VictoriaTelstra is THE worst when it comes to internet. Even when you’re on one of the best NBN plans going around
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cartesian self boy 🧠 (@zzap) reported from Melbourne, VictoriaI requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
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Ahmed Khalaf (@aykay8) reported from Melbourne, VictoriaForget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria@Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.
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Gary collie (@royboygash) reported from Melbourne, VictoriaWhy in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria@Telstra North balwyn, it’s a blackspot coverage is terrible, i am lucky to get 1 bar 3g
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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एनोनिमस (@abhi_khandu) reported from Melbourne, VictoriaIn the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo
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cartesian self boy 🧠 (@zzap) reported from Melbourne, Victoria@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Monicasmeow🐈 (@monicasmeow) reported from Melbourne, Victoria@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Stacey Murray (@alfalfasocial) reported from Melbourne, Victoria37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Gabriel Rafael (@itsgabraf) reported from Melbourne, Victoria@Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!
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Heather Marie Little (@heathermarielit) reported from Melbourne, VictoriaNo WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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thalasophihle71 (@williamsonmob5) reported@Telstra still being charged for no service. Treated terribly for 2 weeks, still no outcome
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Abhijeeth Vijay (@ab_tal) reported@Telstra No thanks - your agent told me that there’s nothing they could do to help.
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Lani (@Lani__Irene) reported@TerribleTavi For sure; from what people tell me Spectrum is basically the equivalent to Telstra here, constant problems & takes ages to fix 🙄
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Fiona Lake (@FionaLakeAus) reported@Telstra Facepalm. No, your own info online says that does not work for your customers on the NBN. I'd never heard of that 'virtual' number until today; so have no idea what it is.
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Anthony Stevens (@antpstevens) reported@Telstra I just want some decent help
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Calm Down 2020! (@Purgii) reported@mrtonymartin Tony, my Telstra mobile keeps dropping internet connection, as the most recent winner I expect you to either fix or pay compensation. TIA.
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Shane Bryan 🍩 (@ShaneBryan_IT) reportedI know everyone expects customer service to be **** these days. When you deal with @Telstra or banks, theyre painfully slow, inefficient & generally make your day worse. So I'd like to tip my hat to @netflix who helped me sort out an account hijacking in under 10 minutes! 😎
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Red Dog (@ReddestOfDogs) reportedHey @trevorlong, could you give me some advice please? After having no NBN service since march 29, and being sick & tired of banging my head against a @Telstra brick wall, who do you think i should change providers to?
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Anthony Stevens (@antpstevens) reported@Telstra your service is horrific. I can’t get through and your chat service is not English . Can’t order services from you at all
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Karl (@fubarhouse) reportedTelstra once again are proving to me why I even need to think about a multi-service provider network at home... /sigh For a communications company, their actual communications is pretty unique.