Telstra Outage Report in Melbourne, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3006, 3108, 3067, 3187, 3046, 3032 and 3019.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (40%)
-
Phone (39%)
-
Wi-fi (10%)
-
E-mail (4%)
-
Total Blackout (4%)
-
TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra 1.5hrs on hold, no one can help, it’s not rocket surgery, it’s you system!!! 250 elderly residents without phones... come on!
-
my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling
-
Simon
(@devilboy77) reported
from
Melbourne, State of Victoria
@Sbarry86 @Telstra Muppets the lot of them and yes they are so bloody rude very un-Australian
-
CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra Internet no workies, fix it
-
Oliver Gettings
(@ogettings) reported
from
Melbourne, State of Victoria
@Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.
-
💦Will - One of Duttons Crazies
(@canadianbayrd) reported
from
Melbourne, State of Victoria
@Telstra t box is total shit
-
CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra seriously you are a piece of shit, spoken to your call centre over 15 times in the last few months and still problems not resolved. ****** useless 😡🥵🤬
-
Erwin van der Koogh
(@evanderkoogh) reported
from
Melbourne, State of Victoria
@girlgerms @Telstra Their roaming is unbelievably bad. I always get a local SIM. Just can’t stand paying those prices..
-
David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
No business phones @Telstra 1hr on phone and apparently no one can help, 3rd transfer because no one can help... not very good for a business custom. #pullyafingersout
-
Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.
-
Ian Roberts
(@ianjroberts) reported
from
Melbourne, State of Victoria
@telstra shocking customer experience. Still no Internet, still can't get through to technical support #terrible #CustomerService
-
Stephanie Gaddin 👩🏻💻📜
(@stephroseg) reported
from
Melbourne, State of Victoria
@AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.
-
Oliver-Todd Hunter
(@OliveWahh) reported
from
Melbourne, State of Victoria
Now I just spent 20mins on the phone trying to speak to a manger who didn’t have the time to deal with my situation. Good work @Telstra, A+ at customer service from all of your team 👏🏽👏🏽🙄
-
Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra It didn’t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.
-
Andrea Scott
(@YAYASISTAR) reported
from
Melbourne, State of Victoria
@HelenWolff @Telstra Tweeting sometimes gets things moving faster 😜... hope they fix it soon
-
Drivering In Melbourne
(@uberinginmelb) reported
from
Melbourne, State of Victoria
@annie333333333 @Telstra Damn!
-
Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...
-
🅁🄾🄳 🅂🅆🄸🄵🅃 — 🅂.🄹.🅆.
(@RodSwiftSJW) reported
from
Melbourne, State of Victoria
@hipstergeddon @mektronik It is a Telstra employee number, based on the Australian Government Service number. My AGS was 39538983. Telstra changed first digit to corresponding letter and last AGS digit is a check digit: C953898
-
Dean Felton
(@DeanFelton7) reported
from
Melbourne, State of Victoria
Hey @Telstra. My 89 y-o and very ill father in law’s home phone dead for 24+ hrs. He has Telstra Priority Assist bc of life threatening illnesses. Can’t reach you via phone or text on Telstra app. He’s in hosp atm and we need to stay in constant contact. Pls help.
-
Shaun
(@Sbarry86) reported
from
Melbourne, State of Victoria
@Telstra this is the staff ID of the person who is rude and not customer focus D869563
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
AlgorithmsGotMeAgain..🎬3
(@accessdenied003) reported
**** @Telstra and their pathetic online customer service. I was online for 2 hours passed between 3 agents made a payment to unlock a phone and now no one is responding to me and the phone is still locked!!!
-
Liam finnigan
(@Lfinns81) reported
@VodafoneAU my wife has switched to telstra becoz of your poor coverage in my area and it has now been 24+ hrs since the port request was done from her new telco..... poor form seeing you always seem quick to chase people on overdues or other outstandings!!!
-
Todd Shilton
(@toddjshilton) reported
Seriously, amazed at how much trouble I'm having with @Telstra - I've spent a month trying to get my Telstra ID set up so that I can order a second phone and it is apparently an unsolvable problem. I'm literally trying to give you more money guys.
-
Junko
(@yamamuj) reported
@Telstra No one is there. Is there any way to follow up the issue?
-
DV
(@DVKeet) reported
So, @kayosports_help @kayosports has been promising a PS app since 2018. Has been buggy from launch. Couldn't sort out my linked Telstra payment, basically telling me it's not their problem. Now @StanAustralia has bought Rugby Union, so guess what I'm signing up for. If they get
-
Babs
(@BabsEcho121) reported
@LaborIsTrash Did that and it wouldn’t load LT. Might be my very slow Telstra broadband once again 🙄
-
GregTheSnake
(@Gregeve98) reported
@Telstra how Fast does it take for the 5G network to be installed ?. im surprised there aint 5G in Yarrawonga or Mulwala yet but there is in Corowa which isnt much further on
-
BigBoreBoom
(@BigBoreBoom) reported
@Telstra @NBN_Australia Massive NBN outage in Melbourne’s Eastern suburbs at least. What’s happening? #telstra
-
Sue Beuth
(@BeuthSue) reported
@circleslifeAU Being only 20k’s from the CBD we get poor reception and calls drop out. When we can,call quality is patchy and can barely hear the other person. Moved to circles life 2 months ago so before we go back to Telstra is there anything you suggest to improve our service?
-
Caznye 🐯🏆
(@caznye) reported
@Telstra I haven’t had internet for hours. Is there an outage in Lilydale? I’m in 3137.