Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3008, 3124, 3976, 3038, 3122 and 3187.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 12/29/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?

  • salvagedbystix STIX (@salvagedbystix) reported from Melbourne, State of Victoria

    Hey @Telstra Are you broken? Can’t access chat or outages ‘404’. I have no internet at home. I had a day of gaming lined up. Now I have to remove tree stumps and vacuum. 😭

  • GriffinMuffin89 GriffinMuffin (@GriffinMuffin89) reported from Melbourne, State of Victoria

    Don't think I'll be streaming tonight. Telstra, the company that owns Australia's fibre network got cyber attacked so yeah.

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    @Telstra start giving customer support from Australia.. Offshoring does not work all the time

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    @PaulRebec @Telstra When they move there customer service offshore that bound to haopen

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN

  • quietman2010 Quietman (@quietman2010) reported from Melbourne, State of Victoria

    @Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !

  • briffa_michael Michael Briffa (@briffa_michael) reported from Melbourne, State of Victoria

    Been offline because of a major cyber attack on Telstra. My daughter in law came to my rescue by showing me how to connect onto the 4G network thru my phone & laptop now I can watch my Eels hopefully do a number on the dogs. Sometimes I think that I was born 40 yrs too early.👍🤓

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes

  • marccaltabiano Marc Caltabiano (@marccaltabiano) reported from Melbourne, State of Victoria

    @Telstra I have an outage at 3105 cannot get a respond on telstra app or chat #telstraoutage

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    Telstra been down all morning, just came back.

  • SeanMcMM Sean McNerney (@SeanMcMM) reported from Melbourne, State of Victoria

    @Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @3wombats Telstra been down, same here back on now

  • Oztimmay oztimmay79 (@Oztimmay) reported from Melbourne, State of Victoria

    @AntKaplan @HansOrph Works perfectly! Kids now now annoying me every 5min to fix it. Now, who ran the DoS against Telstra?

  • Mel_Raymond1 Melanie Raymond (@Mel_Raymond1) reported from Melbourne, State of Victoria

    @Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • drydryruins Andrew Thai Dang (@drydryruins) reported

    @Telstra will 3G still be available on your network if I choose to upgrade to the iPhone 12 or possibly this year’s iPhone?

  • dunfff Marc Dunphy (@dunfff) reported

    @rtralphy Same here Ralphy. Telstra messaging app, the only way to make contact these days, is diabolical. You can spend a whole day on a conversation and advance as far as "How can I help you today?" Switched to Optus, it's cheaper, way faster, and you can ring and speak to a human.

  • therealcyclone Cyclone (@therealcyclone) reported

    @Telstra All same period, same landline, paper bills, possibly split. I'm worried in trying to resolve I'll get late fees for each. I can't get support any avenue. Tried to queue for support + they force you to hang up. This is my business!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra despite Andrew Penn Throwing his fix it team (mop up the 💩) team to avoid another PR disaster, they have failed! 8 weeks after requesting a 3 minute job, $tls have ****** it up again! Why? All show, bravado and no substance! “Better quality” but absolutely no support

  • Poppywhippet Ray (@Poppywhippet) reported

    @Telstra My experience was appalling. I spent hours and hours trying to purchase a product. Numerous phone calls, in store visits etc and I couldn’t get an internet connection. A comedy of errors really.

  • Raymondyfcai Raymond Cai (@Raymondyfcai) reported

    @Telstra @PeteDillon hi, i having same issues with REG-ERROR-02 that pops up..

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @thomas_violence Watching the onion movie instead. Dealing with some 12H identity theft Plz @Telstra and @commonwealthbank help me plz no I wan I just wanna CHILL THANK U PLZ FIX IT NOW PLZ MY EIFE SHE IS NOT HAPPY WITH U EITHER MR SIM J PORTER.

  • HerniShepherd Hernán Shepherd S. (@HerniShepherd) reported

    @NBN_Australia @Telstra how is it possible that the first nbn technician available to fix my internet is in MARCH 2021? i need a new nbn box , and there’s a shortage of equipment ? I work from home and now I have to wait 2 months for help??!

  • JimmyCougs Jimmy (@JimmyCougs) reported

    @Telstra @imfallfromgrace The only thing you should be focusing on is fixing your disgraceful service that has been unreasonable and inadequate for so long you are the running joke of Australia. We would all laugh except for the fact your are stealing from us.

  • ports74 Sam Porter (@ports74) reported

    @Telstra I haven't had a call back yet Matthew that's the point. There was no record in the system of my previous appointment which never showed up. I'm starting to get very frustrated and may move to another supplier