Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3031, 3032, 3019, 3199 and 3172.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
TV | |
| Melbourne |
TV | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Shaun
(@Sbarry86) reported
from
Melbourne, State of Victoria
@mpowney @Telstra Telstra also close of ombudsman complaints as dissatisfied. With out calling that customer. They are rude as
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra your technician who is still in the street is refusing to fix a fault that they created. He refuses to fix it. No customer service.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra I’ve sent you a DM. My Nan is in hospital and needs to be able to call us. This is an urgent issue.
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Craig Morgan
(@Cram3073) reported
from
Melbourne, State of Victoria
@Telstra this is getting ridiculous with the outage in my area #3073 now we are out until the 24th June because some contractor stuffed up and dug the wrong cable. This started the week you sent me a modem to use on the #nbn once it’s activated but not giving
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment
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Slippery Seal
(@slipperyseal) reported
from
Melbourne, State of Victoria
@Telstra no that's not the problem. not out of stock. you don't sell XR white in 128gb for example in any channel. it breaks your checkout. you can tell your developers or wait for them to notice
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Matt 🏳️🌈
(@mattdelves) reported
from
Melbourne, State of Victoria
@freshtonic I’ve only noticed it when on Vodafone. Telstra has no problems.
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💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@MeckeringBoy Can't get signal in Cabrini in Malvern unless you are with Telstra
-
Shaun Byrne
(@byrnecore) reported
from
Melbourne, State of Victoria
The city loop’s internet connectivity is poor. I’m not sure if the traffic has increased or the type of traffic has changed. I do know I spend from southern cross to west Richmond turning my data on and off trying to find a legitimate connection though. Ping @Telstra
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.
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Tony Sheahan
(@TonySheahan) reported
from
Melbourne, State of Victoria
@Telstra @SteveMolk Ryan, TigerAir gives better service than @Telstra Changing the colour of your company’s logo won’t help the stampede of customers fleeing the telco
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Nando 💪🇦🇺🇦🇷
(@ferparra) reported
from
Melbourne, State of Victoria
@russkalz @Telstra @Microsoft Telstra’s strategy is trying to enter every single market on which they are terrible at.
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Jake Bozinovski 🐝⚫️⚪️
(@TheRealBozza1) reported
from
Melbourne, State of Victoria
@Nat_Edwards @AFLcomau Nat, also I like to mention if you're a Telstra customer and your out and about it's data free.
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Tony Hamlyn
(@CampCounsellor) reported
from
Melbourne, State of Victoria
Hey @BelongAU you made me wait 4days for a 2nd @telstra techguy! He came and went, made a wrong call re my cable issue without consulting me, and now I’m being told I have to wait even longer. IT’s BEEN OVER FOUR WEEKS!!! PLEASE get him back NOW or I’ll complain to @TIOAustralia
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Chloe Fomo 💜💙💚💛❤
(@ChloeFomo) reported
from
Melbourne, State of Victoria
@Telstra Greg, thanks for your response however, It was reported to Telstra and all they wanted to know was who did it!! I don't have direct infornation on that one either. Still no-one has come out to fix it up.
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Shaun Byrne
(@byrnecore) reported
from
Melbourne, State of Victoria
@mcf_21 @Telstra It’s the Telstra network, not public dude! But yes, beware vulnerable public wifi!!
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Adam Wilson
(@gussyboy81) reported
from
Melbourne, State of Victoria
@Telstra The website reports no outage. My NTD box just has a solid red light on the alarm
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremiah Fuzznuts 🍌
(@MrFuzznuts) reported
Another customer service nightmare brought to you by the Telstra App. ******* ropable. Jerry
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MST
(@Malkeetst) reported
@Telstra Service to be restored To Be Confirmed
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Tracey Spicer AM GAICD
(@TraceySpicer) reported
Hi @Telstra I'm trying to switch the sim from my old mobile to the new one. Your call centre said no one would be available until Monday. I downloaded your app and tried to message, but the app isn't accepting the login or password. What should I do?
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Peter Klages
(@PeterKlages) reported
@mssquiggs65 I’m very happy with iiNet. Been with them since 2015. Prior to that Telstra. I’d never go back to Telstra. Very happy with iiNet support. Very responsive. The support folk are based in NZ and Cape Town, SA. Easy to deal with. Good customer focus.
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Tony Rizzotto
(@VinniesCasula) reported
After chatting for hours with @Telstra all I had to do was walk outside and get service but you still tried to tell me that there was no problem in the area where I was. Major FAIL #service #noservice. The venue still has no service.
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MST
(@Malkeetst) reported
@Telstra Thx. Victor Over 48hrs service interruption !!! And still no eta!!!! This not something I signed for when choosing NBN with Telstra …
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Arbi Asadoorian
(@ArbiAsadoorian) reported
@NBN_Australia @Telstra YOU BUNCH USELESS IDIOTS WITH YOUR STUPID NETWORK AND INTERNET CONNECTIONS!!! Absolutely disgusting!!!
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Arthur Kingston
(@ArthurKingston0) reported
Hi @Telstra. Why is your 5G network not available at my address, yet is available through other telcos?
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Tony Rizzotto
(@VinniesCasula) reported
@Telstra As I said all day yesterday I and so many others yesterday have never had this problem before. It was anyone on the telstra network . The eftpos facilities are still down and we cannot make or receive calls and you try to tell me that there is no problem in the area
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@Steve@aus.social
(@kapokmeatant) reported
@kimnottim @PRGuy17 That’s what I did. Twitter is breaking. Gah. Did you see the thread I posted to Telstra where it posted a mangled version of the third tweet as the first (in addition to posting the third as written, and @ the wrong account in the first)… it was such a **** show I just left it