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Telstra outages and service status in Melbourne, Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 2 outage signals in the last 24 hours around Melbourne, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 12, 11:54 PM GMT+10.
  • 50% Internet (50%)
  • 40% Phone (40%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3204 , 3121 , 3128 , 3123 , 3030 , 3051 and 3066 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 13: Problems at Telstra

Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 15 hours ago
Melbourne Phone 21 hours ago
Melbourne Internet 8 days ago
Melbourne E-mail 11 days ago
Melbourne Internet 12 days ago
Melbourne Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • sthmel
    Tony Margaritis (@sthmel) reported from Melbourne, Victoria

    @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?

  • melsybegg
    Melissa Begg (@melsybegg) reported from Melbourne, Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

  • CTRL_ALT_DEL
    Sam (@CTRL_ALT_DEL) reported from Melbourne, Victoria

    I never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    This is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    @maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.

  • davesayys
    Dave (@davesayys) reported from Melbourne, Victoria

    @anderlols Check out Boost Mobile, they run on the full Telstra network

  • vitomattvm
    vito m (@vitomattvm) reported from Melbourne, Victoria

    Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

  • DanRobMat
    Daniel Matthews (@DanRobMat) reported from Melbourne, Victoria

    @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @KenCrompton Vodafone are horrible and Telstra are way overpriced

  • guidomelo1
    ***** Melo (@guidomelo1) reported from Melbourne, Victoria

    @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

  • declanmartin75
    Declan Martin (@declanmartin75) reported from Melbourne, Victoria

    @Aerohaveno @Telstra Never ending these days

  • TheVision_13
    Vision 🍌 (@TheVision_13) reported from Melbourne, Victoria

    The Telstra logo on the 50 looks so bad, really doesn’t need the blue background

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra

  • RJ_Howes
    Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, Victoria

    I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • VeteranDave
    Thanks for coming (@VeteranDave) reported from Melbourne, Victoria

    Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Tawnee69
    At least my dog loves me ❤️🐕👩🏻‍🦰 (@Tawnee69) reported

    @goldengreekjr @AshPolitik As PM, John Howard spearheaded a major privatization program, selling $71.8 billion in government assets between 1996 & 2007 to pay down national debt. Significant holdings sold included a majority stake in Telstra, shares in airports, shipping lines, and defence-related industry

  • Natasha19317558
    Natasha (@Natasha19317558) reported

    @AlanBixter I’m not a hater but I can’t decide if I hate Medibank Private or Telstra / NBN more? Telstra / NBN sent 15 techies to fix our Internet problem & many phone calls all while our kids doing Uni exams & 1 wtg for cardiac surgery. Stress ++ Good luck Alan coz you’ll need it 🙏

  • D64861Deer
    Vernon Deer (@D64861Deer) reported

    @Totally4yeah @Tank9999 I have bottle gas for cooking & a wood fire stove (about 80yrs old) for cooking and heating in winter and a wood heater, evap cooling and use town water. Even the batteries are secondhand, most from Telstra swap-outs. Have had 1 battery fail in 25 years.

  • 39loulou
    mary blackman (@39loulou) reported

    @blowingtom2 @JohnAndersonAC Name calling, so early in the discussion. Do you remember how Howard sold off our Gold in the dip? D’ya know how much that would be worth in today’s $$. Did you know they also sold off Comm Bank & Telstra to cover baby bonus cheques and utes? Research Howard worst PM ever#auspol

  • eevblog
    Dave Jones (@eevblog) reported

    Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

  • Teexmachine
    TK (@Teexmachine) reported

    @Telstra @bruzo2 Bruce, just get starlink mate, just as cheap and you have zero issues

  • PhilippaASmith
    Philippa Smith (@PhilippaASmith) reported

    @Lindajwil @Telstra Sorry to hear you are experiencing issues Linda. Organisations have so little consideration for customers and it is unacceptable when, like you, they are having to deal with so much.

  • Partytime63
    Salt N pepper 🌶️ (@Partytime63) reported

    @MarkAClarkson @Telstra May be blackout your mobile number to avoid people using it for wrong reasons

  • UniqueImagesAus
    Unique Images Australia (@UniqueImagesAus) reported

    @BassonBrain @Jessdistrict11 @SpaceX I live 10km from the ocean, between two major cities. No phone signal in many many locations on our major highways. Cannot send a text while talking on the phone. I have two Telstra numbers, highest cost plan. Without Starlink mini mounted in everyone of our commercial cars, no comms. Australia has no world class highway connecting cities. Has no coastal phone network or fast internet. It’s 2026 and I though I would be in a flying car, reality is I cannot make a call and text simultaneously.

  • FarCanall
    Far Canal 😏 (@FarCanall) reported

    Really unsure, but I’ve seen the same sort of buffoons rise to the top at Aust Post, Telstra, etc. The phrase “**** floats to the Top” is pretty common in Govt Industies. Good thing is, once they get there, their incompetence is exposed for all to see. Nowhere to hide.