Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3122, 3977, 3056, 3163, 3052, 3148 and 3121.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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David Sinclair
(@davidjsinclair) reported
from
Melbourne, State of Victoria
Dear @Telstra and @NBN_Australia you service is really crap. Installed a new wifi router today, at my own cost and streaming sucks just like before with a Telstra wifi router. 3rd Internet, 1st world country. Give me my taxes back. You are pathetic.
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Greg Lipschitz
(@glipschitz) reported
from
Melbourne, State of Victoria
@nathanoldfield6 @Telstra Nope. I build a fixed wireless network and I live in a wireless hole 😂
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Marco. ⚫️🔴
(@mtragz91) reported
from
Melbourne, State of Victoria
@Telstra North balwyn, it’s a blackspot coverage is terrible, i am lucky to get 1 bar 3g
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Marco. ⚫️🔴
(@mtragz91) reported
from
Melbourne, State of Victoria
@Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.
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emma nicholls
(@emmaknicholls) reported
from
Melbourne, State of Victoria
Telstra is THE worst when it comes to internet. Even when you’re on one of the best NBN plans going around
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Gabriel Rafael
(@itsgabraf) reported
from
Melbourne, State of Victoria
@Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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Ginnane & Associates
(@GinnaneAssociat) reported
from
Melbourne, State of Victoria
So am I, but my Telstra internet through Foxtel has been down since Monday😩
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Fitdads Live Longer
(@GetDadsfit) reported
from
Melbourne, State of Victoria
@Telstra Lain so slow....
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cath Stuart
(@cathstuart68) reported
@JustJenKing @woolworths @Telstra Why isn't the government providing emergency food supplies to homeless flood victims who have lost everything?
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Níal Ó Fionnagáin
(@NialFinegan) reported
@Telstra I’ll DM you the number. I eventually got to speak to someone good. He actually said our service is poor & faulty so is sending a technician out Monday morning.He also arranged the new modem. the text messages are bizarre
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🛡️💧Princess Gemma
(@Gemmasparkle) reported
@SzilviaVirag There are some forums where you can ask that question like Reddit where people reply back to help out. I'm a bit of a technophob sorry.. But normally people at Optus or Telstra know a lot about those things.
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Kerrie
(@kezza512) reported
Hey Dutton why are our defence personnel helping Telstra to restore services. I am sure there are things they could be doing for individuals. Your governments support of big business is disgusting and these businesses, if operated well should be able to fix their own problems.
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greghopper
(@greghopper14) reported
@Telstra I’m sorry but am dismayed that there is not a ready to go temporary fix that can be parachuted into a disaster area to bridge this period. It’s been a week with no communication right when it’s needed the most. This is a call to be better prepared.
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Anna Smith 🇺🇦 🇺🇦
(@annaRoseShadow) reported
@Kaelyrhn Oligarchs used their position to steal from the state during the down fall of the Soviet Union. In Australian terms, This would be like if Peter Costello purchased Telstra for 100 grand then sold it for a billion.
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Craig Hickman
(@Bull2551) reported
@bruzo2 Hey Telstra you were supposed to fix the mobile and adsl this afternoon……………:still not working
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clapz
(@Clapz7Oce) reported
@Telstra my internet has been down for 5 days please help
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MiSt526 🎵Hey Hey! Ho Ho! The GOP Has Got To Go!🎵
(@Mi_St526) reported
@JustJenKing @woolworths @Telstra When I worked at ToysRUs back in the day, they were kind of a ****** company, customer-service wise, but even they had the old manual credit card equipment. We'd just ring up the stuff, imprint the card, and drop it in our bank bag. We could eat the possible losses.
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GWB
(@GWB41570523) reported
@Suemonti57 Two Telstra Poles? I don't want to sound downbeat but going on past experiences you are in trouble with getting these replaced this year.