Telstra

Telstra Outage Report in Melbourne, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Melbourne come from postal codes 3000, 3142, 3121, 3056, 3977, 3122, 3148 and 3032.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 02/01/2026 06:50

February 01: Problems at Telstra

Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • GardeningGaffer McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria

    @_thomasparkes @Telstra Indian cam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra Have you looked into a range booster? I know they exist and can be legally used. Might be costly, but cheaper than dealing with second tier support.

  • OuterspaceGRL79 Ashli (@OuterspaceGRL79) reported from Melbourne, State of Victoria

    @Telstra our internet is so slow the speedtest page won't even load. Can I DM you with details?

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2

  • YYarni Indonesia & Essendon tragic fan ! (@YYarni) reported from Melbourne, State of Victoria

    @pencilportrait3 @Telstra I think @andy_penn may be able to help, to his credit he has resolved a few issues

  • malccoe Malcolm Coe (@malccoe) reported from Melbourne, State of Victoria

    @Telstra how **** us your service

  • _rachel_kelly Rachel Kelly (@_rachel_kelly) reported from Melbourne, State of Victoria

    @Telstra as always an enlightening experience trying to get a hold of someone. Call and get cut off and sent an SMS. Absolutely hilarious. Can someone send me the link to cancel my Telstra service.

  • cammenzies Cameron Menzies (@cammenzies) reported from Melbourne, State of Victoria

    Telstra you are the absolute worst!!! @Telstra

  • nicksplitter n 1 c k (@nicksplitter) reported from Melbourne, State of Victoria

    @paigecardona Telstra more expensive and customer service leave something to be desired. But, in my experience, the best product around by a long way.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra I have a Apple Watch Series 4 and pay $5/mth to activate it on the network. It works flawlessly. I also like the $5 per day roaming for when I used to travel. I don’t understand how people persist with Telstra. You must have an extreme level of patience 2/2

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    @kjk0406 @Telstra This gives me the energy that I need to leave them. They have the worst customer service ever and they have immense internal issues

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    @BroHilderchump @Telstra We’ve been trying to fix our home internet for the last 6 days. They are useless. They’re a telecommunications company and they can’t even figure o it out account number, address or payments. 🔥@Telstra🔥

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Let’s just say for a telecommunications company @telstra has a customer service response that leaves you expecting where the communication bit comes in.

  • GardeningGaffer McGinness (@GardeningGaffer) reported from Melbourne, State of Victoria

    @_thomasparkes @Telstra Indian scam calls. Buy call guardian $72 for 2 handsets. Then they have to say their name before call goes through, call centres never say their name.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2

  • Dlanorx Arrr Nelly’s son 👀 🦘➡️🇦🇺 (@Dlanorx) reported from Melbourne, State of Victoria

    @Telstra How do you sort out your problem, when your NBN is not working. Your modem has diverted to mobile which as usual is extremely poor, so no service, but your mobile phone is diverting to wifi. How and who do you contact?

  • NickGayed Nick Gayed (@NickGayed) reported from Melbourne, State of Victoria

    @Telstra_news if any one knows of a worse organisation in providing service than Telstra, then please let me know, because I found Telstra to be the worst ever!!!!

  • mqaiser2 Muhammad Qaiser (@mqaiser2) reported from Melbourne, State of Victoria

    @Telstra my sim is not able receive or dial a call. Plz help.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ajinnovator AJ (@ajinnovator) reported

    @NBN_Australia Are you serious you are the ones who have taken down my broadband connection because Telstra told me you’re doing updates on your network yet you’ve taken down my broadband connection

  • indistarr ☆ I̲n̲d̲i̲s̲t̲a̲r̲r̲ ☆ (@indistarr) reported

    Well, well #TelstraDay I just received what can only be described as the shonkiest call for ages. Mobile no; prerecorded msg. Says my Telstra internet will be out for 24 hrs - but if I want to rectify this, press (x). See what stupid marketing does? Also - I don’t use Telstra

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra and it was after I instigated a complaint that the text was sent, so I assumed that that was in reponse to my complaint. Typical response from Telstra, of dont blame me, somebody else has made a mistake, with nobody taking responsibility or more importantly solving the problem

  • AckSendar AZ Vax - 1 down, 1 to go (@AckSendar) reported

    @duncan_mcgann @grantedjohn I get the "telstra/microsoft technical support" calls regularly. My record is keeping them on the line for over 50 minutes.

  • Beachyfnn Beachy (@Beachyfnn) reported

    @Telstra wanna fix internet its ****

  • PrototypeCHRLTT prototype;CHARLOTTE (@PrototypeCHRLTT) reported

    For this #TelstraDay, can I get out of my **** contracts for free? Thanks. @Telstra

  • Tazoa_ Tazoa (@Tazoa_) reported

    @crayolawtf @Telstra my internet is bugging up can you please help me fix it

  • brixwtf TNA Brix (@brixwtf) reported

    @crayolawtf @Telstra i think servers are down, plz reply?

  • ajinnovator AJ (@ajinnovator) reported

    @NBN_Australia So now as the pain customer between you and Telstra I’m left out in the cold no Internet connection trying to work in forced lockdown

  • nbnouttage Nbn-Outtage (@nbnouttage) reported

    @libbi815 I try not to blame telstra for all my internet issues (alot of them are from telstra) but most of them are from the ******* NbN network our government set up. It's hot garbage and the communication between telstra and nbnCo is non existent