Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3053, 3065, 3191 and 3003.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 12/21/2024 15:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (38%)

    Internet (38%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Burwood.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • asteroidproject Damian Marley🚀 (@asteroidproject) reported from Melbourne, State of Victoria

    @Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.

  • trevoryoung Trevor Young (@trevoryoung) reported from Melbourne, State of Victoria

    @digtoolsonline It’s not my day! @GeelongCats app doesn’t respond, so deleted it and am now trying to download from App Store. Of course, it won’t download (and it’s not an internet issue - I’m putting the blame on @Telstra - they’ve never really got this app business).

  • AlexDevantier 💧🌱 A J Devantier (@AlexDevantier) reported from Melbourne, State of Victoria

    @JrehnJ @Murf702 @KingLouisRocks @Penny_MadamLash @3wombats I left Dunn and Bradstreet because of an ethical issue, also left Telstra because of one and United group also, GMAC Holden because they had a competition on how many cars you could repo in a week, now build affordable housing, developer, but a decent one, I'm proud

  • elizaalanz Liza✨ (@elizaalanz) reported from Melbourne, State of Victoria

    @Telstra I sent you a DM, (using my 4G because I’m in my bedroom and I don’t get wifi in there due to the horrid connection ) 😊

  • dafoshowsc shauncampbell (@dafoshowsc) reported from Melbourne, State of Victoria

    @SJFoxy1979 @Jen2310 #wowoeful I never forget the game at Telstra dome

  • Liam_Cochrane Liam Cochrane (@Liam_Cochrane) reported from Melbourne, State of Victoria

    @Telstra You replied. Once. Then stopped. Good job 👍 Weirdly my problem didn’t get resolved. Fancy that. Goodnight useless corporate blob.

  • Leo__stevenson Leo Stevenson (@Leo__stevenson) reported from Melbourne, State of Victoria

    @Telstra If I could switch providers I would in a second, but I can’t because of Telstra’s stranglehold on the market making it the only option which means it can do as it pleases and **** the consumer

  • tvppeD tappeD (@tvppeD) reported from Melbourne, State of Victoria

    Hi @Telstra I used to average 10-20MS and had fast speeds, our internet was turned off/broken a few days ago and we had a technician come over today and “fix it” ever since he replaced the modem and fixed the issue, I’ve been averaging 700-2000MS and haven’t been able to load

  • MdmAbsentMinded 💧Résistez Maintenant! (@MdmAbsentMinded) reported from Melbourne, State of Victoria

    We all wrote "no dams" inside a triangle on our ballot papers in 1983 to show support to save the Franklin wilderness. Howard returned none of the $$ from the mining boom to society. Sold everything so "mum & dad investors" could 'own' Telstra. All of Aus used to own it.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @Turtl_cs I have a business plan that is essentially unlimited 4G data. Stick whole family (2 x sons iPads, plus parents) on it. New phones every two years. All on Telstra so coverage is almost never an issue.

  • jono_hayward Jono: Fallen Order 🖖🏼🏳️‍🌈🎮 (@jono_hayward) reported from Melbourne, State of Victoria

    Nothing to do with your Telstra account is that urgent that you have to subject some poor CS agent to the sound of you and four other men noisily dropping the kids off at the pool IF YOU KNOW WHAT I MEAN.

  • jono_hayward Jono: Fallen Order 🖖🏼🏳️‍🌈🎮 (@jono_hayward) reported from Melbourne, State of Victoria

    @gouldstud Working for Telstra would be awful enough without hearing that from a customer. They’d get enough abuse already over stuff entirely out of their control.

  • skwashd Dave Hall (@skwashd) reported from Melbourne, State of Victoria

    I’ve adopted a new approach with @Telstra. When they stuff up a request I will cancel or downgrade something. After 4 chat sessions I was still getting stuffed around with a plan change. I cancelled the service. That’s $100p/mth not going to @andy_penn. Not paying for bad service

  • OliveWahh Oliver-Todd Hunter (@OliveWahh) reported from Melbourne, State of Victoria

    Now I just spent 20mins on the phone trying to speak to a manger who didn’t have the time to deal with my situation. Good work @Telstra, A+ at customer service from all of your team 👏🏽👏🏽🙄

  • daveclarke_au Dave Clarke (@daveclarke_au) reported from Melbourne, State of Victoria

    @Telstra useless and time wasting support on the phone via your callback feature, encourage you to review the recording, DM me for info.

  • cindyshep Cindy Shepherd (@cindyshep) reported from Melbourne, State of Victoria

    @Telstra No outage on that page for us. This has been an ongoing issue for about two weeks. I’ve spoken to many people, but I still have issues. My husband held back paying our bill as he is furious..that resulted in you harassing us for payment but still not assisting with the service.

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    i decided a while ago that @telstra was no longer worth their high price and terrible customer service. during a lengthy call i told them i was ceasing the use of their services from that date. now, i have a(nother) incorrect bill from them. 1/2

  • Endrina_Ender Endy (@Endrina_Ender) reported from Melbourne, State of Victoria

    Hey @Telstra Your NBN sucks

  • elizaalanz Liza✨ (@elizaalanz) reported from Melbourne, State of Victoria

    @Telstra please fix your nbn so I can watch Netflix without it disconnecting every 5 minutes

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @geoffrey_payne The cost of fixing ancient ex-Telstra infrastructure was never considered for the mixed technology option or the cost of maintaining it long term. Sometimes you have to cut your losses

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • the_c0ugar The C0UGAR (@the_c0ugar) reported

    @EmmaH1123 We’re with southerphone and don’t have problems. I live in a regional town so everyone’s internet is meh, but they do good deals. We bundles all out comms in to one bill. They use the Telstra network so it like being w/ Telstra but not having to deal with their bullshit.

  • agronomy_sharon Sharon Single (O’Keeffe) (@agronomy_sharon) reported

    @jakeonfarm @Telstra @D_LittleproudMP The one that gets me is Telstra (and Optus) up-selling home data packages via hopspot, rather than encouraging customers onto Sky Muster Plus to take the pressure off their already strained rural network and to give a secondary phone backups with wifi calling.

  • jakeonfarm Jake Hamilton (@jakeonfarm) reported

    @agbyte_leet @Telstra Note the term "appropriate." As defined by who? Telstra? I guarantee it won't be the customer.

  • SaturniusMons Shane (@SaturniusMons) reported

    @telstra You changed my account and stole my recharge, wtf!

  • itsrenatak Renata (@itsrenatak) reported

    @Telstra Yes just today as we have a power outage in Woy Woy Central Coast where I live.

  • penguin_brian Brian May (@penguin_brian) reported

    @Telstra Telstra mobile has always been poor around here. The mobile network just cannot cope normal load, let alone the increased load when nbn is down. Not a highlight of 5g which is suppose to be fast though.

  • kevinburfitt Kevin Burfitt (@kevinburfitt) reported

    @telstra cable nbn has been down for 10 hours, Foxtel say the cable is down, Telstra outages say 'everything is fine' and 45 minutes on online support gets to "we'll monitor for 24hrs" :-(

  • Matt4kPlays DAWN MATT4K (@Matt4kPlays) reported

    @Telstra Basically not being able to use the service in general. Connection dropping, yellow light on modem yet sometimes no connection is found, extreme buffering, red light appears sometimes. All this started about 5 days ago

  • petshaven Pets Haven (@petshaven) reported

    @Telstra WE have had no phone for 5 days we are told we will not have phones for another 5 days. How can we adopt out animals and save them from being killed if your service is disgusting like this.

  • Rayzor_House Raymond Seres (@Rayzor_House) reported

    @Telstra why can’t I see all my services on the My Telstra app? Fix this mistake you made.