Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3008, 3166, 3124, 3976, 3038 and 3122.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
36. @telstra can't provide me with any update as their system is down. Perhaps they're having trouble with their internet access.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
30. @Telstra sends a number of flippant, unhelpful and glib responses to this string. "Keep us in the loop" + "sorry you have not received the service you expect" + "understand your frustrations". S 31. Still no response to fast track request. 24-48 hours is now 6 days.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@AttardMon @NBN_Australia Apparently not, Mon. We're in "transition phase" so although @NBN_Australia has responsibility for the infrastructure, @Telstra is still managing the service but has to defer to NBN for any works. As you can imagine, that works well.
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Lex: Currently forging a doomed lighthouse
(@LexPlans) reported
from
Melbourne, State of Victoria
Hi @Telstra my internet was supposed to have been set up today and I found out that the modem sent out has a known firmware issue. Very frustrating
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crash-in-dirt-later
(@ajft) reported
from
Melbourne, State of Victoria
Ah the simple joy of stringing along the Indian accented "Anna Smith" from "the technical department of Telstra, your internet service provider". Made it to 4 minutes before she hung up on me. #telstra #remoteaccess #scam
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Maybe some service and call backs to resolve complaints to your retail customer's would go a long way....
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@ElysseMorgan Same thing happened to my non-existent Telstra internet service
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@Telstra Meanwhile our energy company sent us multiple notifications during their issues on Friday. Good on them for being so customer-first.
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Heather Marie Little
(@heathermarielit) reported
from
Melbourne, State of Victoria
No WiFi for 48 hrs, on the phone for 45 mins yesterday, was promised a call back this morning - never happened. Now been on hold for over 45 mins after advised of a 12 min wait! Terrible customer service from @Telstra Also your hold music is dire. #badcustomerservice
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Tully Smith
(@TullySmith) reported
from
Melbourne, State of Victoria
With @ceda_news Director @mcam39, @telstra CEO @andy_penn predicts that the biggest inhibitor of future tech such as autonomous vehicles, will be regulation and issues around liability #futureofwork
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@benschwarz @Telstra Eugh! That’s horrible!
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Here it is Tanasha. SR 1-1828660335430. Good luck. I hope you can help where so many (SO many) of your colleagues have failed.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Kathy, I have been promised many, many call backs that never happen. For the last 3 days I've been advised a return call "as soon as the system is back up". Hasn't yet happened.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
6. @Telstra says cancel the order and reorder and all will be fine. 7. LOL only joking the say after two weeks. 8. @nbn digs up our nature strip and three of our neighbours' strips. Lays cable 9. Telstra attends and says NBN has done a shoddy job.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
37. Still no update from @Telstra. No return call from case manager. No return call from customer care champion, no update on 2- application (lodged 9 days ago), no update on fast track application lodged 10 days ago).
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Ahmed Khalaf
(@aykay8) reported
from
Melbourne, State of Victoria
Forget the banks - we need a royal commission into telcos and their horrendous customer service 🤕😤 @Telstra
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Madonna Buiter
(@MadVet2000) reported
from
Melbourne, State of Victoria
@Telstra Absolutely, was promised a priority call back within 24 hours last Wednesday..... 2 hours on the phone this issue has been ongoing for over 3 months... still not sorted, unless I call, all I get from your copmlaints dept is *crickets*!!
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Samiur Rashid
(@RashidSamiur) reported
@NBA2K_MyTEAM Pleaseeeee fix up network isssuuuees! I've got the best Telstra wifi modem, however nba 2k21 has network errors!
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Craig Berkman
(@cberkman) reported
So @kayosports. I’m a @Telstra customer. Just signed up for the $5/mth KAYO sports deal. But I’m being told I have to pay more for “full access”. Tell me what my money is supposed to get me.
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ANNE ROBBIE
(@ANNEROBBIE1) reported
Well thanks Telstra! No landlines for the first part of the week, then mobile phones received their ‘upgrade’ Tuesday on barely intermittent service. Those with sick family members frantic! Get your act together Telstra!
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Craig
(@craigvn) reported
Good old Telstra Dome, **** turf.
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Daniel Poole
(@dgwally) reported
@Telstra Have you ever tried your messaging service via the app? It’s disgusting! Your staff lie and you get transferred and need to repeat yourself. A simple question takes all day with multiple repeats!
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wayne ball
(@waynesball) reported
@Telstra are you really here to help? I’ve now spent over 8 hours on the phone over the last 6 months trying to fix a simple issue and noone has resolved it... waited two weeks for someone to call me back.... just wondering exactly how I get this help you are here to give?
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Robyn Gerdtz
(@rgerdtz) reported
@Telstra @abibadra Any service?Internet cut off without authority. No internet now for 4 days. Was waiting for re- connection to be done only to find that the work order was canceled. I’m trying to organise my mother’s funeral and finding this is adding another level of unnecessary. Over 30 sms
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Frank Golding
(@GoldingFrank) reported
No emails in or out for me for the foreseeable future. Geniuses at Telstra think it’s ok to cut off without warning your existing paid-up email service when you ask and pay for an upgraded internet plan. Said new plan can’t be provided until next week some time.
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P is for Painslut
(@pisforpainslut) reported
@Optus Nah can't be bothered people with Telstra having the same issue and Atleast Telstra gives an ETA of April the 28th. More than Optus has said.
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PRC
(@Cooksphere) reported
This whole KAYO thing sucks. I used to get it free on Telstra but now nothing. I'm just not paying for it. Bastards.