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Telstra Outage Report in Melbourne, Victoria

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3068 , 3037 , 3142 , 3087 , 3148 and 3002 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telstra

Telstra is having issues since 12:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 2 days ago
Melbourne Phone 3 days ago
Melbourne Internet 3 days ago
Melbourne E-mail 4 days ago
Melbourne Phone 4 days ago
Melbourne E-mail 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • timothy_89
    Timothy (@timothy_89) reported from Melbourne, Victoria

    @Telstra every few weeks you turn back on my voicemail. I don’t want one. I’ve never wanted one.

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    @phazzles I’m going through the same with my parents. Telstra hands down as you get 4G back up so the phone will always work even if an outage happens 👌🏻 Telstra will also do phone only NBN Plans with pensioner discount.

  • ClemsonJarrod
    Jarrod Clemson (@ClemsonJarrod) reported from Melbourne, Victoria

    1 hour and 20 minutes to cancel my @Telstra contract! Absolutely worth it.

  • AGhostMachine
    𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, Victoria

    Last night's (amazing) stream took 30+ gig of mobile Data - unfortunately I don't think I can keep that up. 11 days into this Telstra outage they gave me a return time of 7pm tomorrow... Let's cross or fingers/toes/other bits.

  • AGhostMachine
    𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, Victoria

    @Telstra I assure you it is nothing to do with the on site equipment. There has been close to thirty outages in two months. I simply want to report this node/leg as still being down

  • peterwallhead
    Peter Wallhead (@peterwallhead) reported from Melbourne, Victoria

    CC'ing this thread to @Telstra because they never seem to sleep ;)

  • AGhostMachine
    𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, Victoria

    @Telstra It has just updated and is down again for another 2 days :(

  • tweet__j_b_
    Jonathan (@tweet__j_b_) reported from Melbourne, Victoria

    @Telstra ... and then you’ll charge $100 a month for a pitiful data allowance, like you have elves with a good union digging in your data mine or some shit.

  • _prkr
    Parker (@_prkr) reported from Melbourne, Victoria

    Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    @drewciferNZ @phazzles Issue is, it’s for the elderly, so Telstra might be a better option in this instance as the 4G backup won’t leave them with no phone if an issue arises with the internet.

  • AGhostMachine
    𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, Victoria

    @Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(

  • mektronik
    mektronik (@mektronik) reported from Melbourne, Victoria

    @88888sAccount Telstra. You need VPN to do anything on that PoS network...

  • kevdee4
    Kevin Rankin (@kevdee4) reported from Melbourne, Victoria

    @Telstra worst decision ever was to sign up with Telstra. Not one single person who I’ve spoke to can identify the problem. 4 weeks without working adsl, you even sent the first months bill through the week I signed up, shocking service.

  • PJCwasHere
    Peter J. Coburn (@PJCwasHere) reported from Melbourne, Victoria

    @Telstra I did Check-out your outages page and it said ‘NO OUTGAGES’ ... that’s why I contacted you... everyone just fobs it off and blindly believes ‘the system’. Your Outage Page sucks and is often not up to date!!!

  • Claireabelle
    Claireabelle (@Claireabelle) reported from Melbourne, Victoria

    This Telstra outage is extremely frustrating but also outlining just how much I rely on the interest 🙄 #Telstra #overitnow #internet

  • AGhostMachine
    𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, Victoria

    @Telstra @Telstra you have now slowed my 'backup' 4g to the point I cannot even load netbanking or the public transport site. And thrboutsgrbstillnhas 2 days (which will take it to 8-9 days down) unthrottle this backup immediately please .

  • AGhostMachine
    𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, Victoria

    Telstra outage continues with the status as still 'investigating' pretty sure we are on day 11 now.

  • maisysh
    Maisy Hutchings (@maisysh) reported from Melbourne, Victoria

    @Telstra Your message is considered commercial in nature as it contains a link to an advertisement (for a product/service I’m not a customer of). Asking me to provide my contact details again in order to unsubscribe is pretty dodgy and not the level of customer service I expect.

  • PJCwasHere
    Peter J. Coburn (@PJCwasHere) reported from Melbourne, Victoria

    @Telstra Ok 45 minutes wasted to find it is actually an outage at our exchange...’to make my NBN faster and better’

  • DermieTom
    Tom ruttkay (@DermieTom) reported from Melbourne, Victoria

    NBN connected my service yesterday. Today, I have two modems, a wiz bang little NBN box and I CANNOT ACCESS THE INTERNET...and both Telstra and NBN don’t want to know about it and point the finger at each other.I have joined the NBN ***** Community!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Bondiborn
    Philo (@Bondiborn) reported

    Hello @Telstra I’m overseas and cannot connect to the 3G network here. Consequently I have been unable to make any use of my Day Pass

  • borgc
    💧Carmen Borg 🇲🇹 (@borgc) reported

    @LNPvoterfail @MorpheusBeing @Telstra Been putting up with Telstra's crap since my initial 2 yr contract expired They just don't care Once I click on connect, it does BUT that's where it stops as modem gets timed out at Telstra remote server preventing posting/expanding links/browsing. Just go up/down existing tabs.

  • thefrankreport
    Francis (@thefrankreport) reported

    Hey, @Telstra simply gobsmacked by your arcane process for fixing faults. I’m two months in to trying to get a 5G fault fixed and still no progress and zero sign of Telstra actually appreciating, understanding and addressing the problem !

  • AmyKendall
    Amy Smyth (@AmyKendall) reported

    @Telstra That is such a lovely prospect Justine, however the speed and supplied data of the mobile backup coupled with the one bar of mobile service makes it an unfeasible WFH option.

  • blackwell_jk
    JK Blackwell 😷🌏 She/Her (@blackwell_jk) reported

    @Telstra The only details was work carried out on 15 July 2022; none on today’s outage.

  • hellenomania
    Giordano Bruno (@hellenomania) reported

    @Echinanews @zhang_heqing Australia currently, Telstra has the largest 5G network with 2695 sites, followed by Optus at 1010 sites and TPG with 163 sites. 0.002% of the base stations is reasonable since we also only have one one thousandth of the population..../s Australia living in the 1770's #auspol

  • outbackcrypto
    Outback Crypto (@outbackcrypto) reported

    @Telstra No offence Ryan - but after countless hours on the phone to @Telstra I fail to see how you can help me over Twitter

  • blackwell_jk
    JK Blackwell 😷🌏 She/Her (@blackwell_jk) reported

    @Telstra What’s the ETA for outage in Potts Point 2011? Internet’s down since 3pm today.

  • critical_dave
    Critical Dave (@critical_dave) reported

    @Telstra adding my service to the list of Tassie outages. Rosetta (7010)

  • barnard_adamABP
    Adam Barnard (@barnard_adamABP) reported

    Dear @Telstra @TelstraEnt Your coverage and speeds in #broome has dropped by up to 80% the entire town is about to revolt as businesses are being severely impacted everyday. Can I politely suggest you escalate a fix Thanks #telstra #westernaustrali @westaustralian