Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3008, 3184, 3205, 3187, 3122, 3038 and 3976.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 12/12/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne TV
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne TV
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.

  • Woody_Alyx Woody Alyx (@Woody_Alyx) reported from Melbourne, State of Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

  • timothy_89 Timothy 💉💉💉 (@timothy_89) reported from Melbourne, State of Victoria

    Only getting 3G in collingwood @Telstra 5G outage?

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @KenCrompton Vodafone are horrible and Telstra are way overpriced

  • qldtrials Chris Nelson (@qldtrials) reported from Melbourne, State of Victoria

    @Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • guidomelo1 ***** Melo (@guidomelo1) reported from Melbourne, State of Victoria

    @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

  • SgtJackVX35482 Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, State of Victoria

    @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better

  • RedfernMichelle Michelle Redfern (@RedfernMichelle) reported from Melbourne, State of Victoria

    @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

  • melsybegg Melissa Begg (@melsybegg) reported from Melbourne, State of Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Cod3B1ack Codee (@Cod3B1ack) reported

    @FibbyAU @Telstra i think @Telstra has gone to sleep so try again tomorrow typical telstra never available

  • trentgaybody John Walsh (@trentgaybody) reported

    @Telstra That’s all well and good but I’ve been without proper service since Saturday. I’ve lost earnings as a result! I’ve reset the modem again for the third time now and have signal strength back. For how long who knows

  • zyraOCE zyra (@zyraOCE) reported

    @Telstra why is your reply’s so fast yet my wifi is so **** fix my wifi please

  • trentgaybody John Walsh (@trentgaybody) reported

    @Telstra I was to be at my premises between 520-30pm to receive her call as arranged. I had to pass up overtime at work. She never called back. I’ve had numerous contact by SMS with your tech people. I’ve restarted my modem several times as instructed. Last night no internet or wifi

  • MichelleStende6 Michelle Stender (@MichelleStende6) reported

    @Telstra my elderly parents in Geelong metro are frustrated by your service. NBN is being rolled out in their area and twice now Telstra have made appointments to attend, with a 4 hour window. On both occasions no one turned up. No phone call, no apology.

  • BuddyyyFn BuddyFN (@BuddyyyFn) reported

    @Tateeau @Telstra Worst

  • MrGillyman Mr Gilly (@MrGillyman) reported

    @rio_1309 @Telstra High prices **** products if it wasn’t for the reception in rural areas I would be with someone else

  • Adele8887 Adele Lewis (@Adele8887) reported

    @Kyphini @Telstra I'm sorry to see your account been hack, but i know someone that can help you recover your account back contact him immediately on Instagram Hackwizards1 he helped me recover mine.

  • MuffyAU Muffy (@MuffyAU) reported

    fine @Telstra follow or im switching to optus im ready to call telstra support

  • callmeyates yates (@callmeyates) reported

    you’re the worst ******* internet provider. @Telstra