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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 26, 10:22 AM GMT+10.
  • 58% Internet (58%)
  • 38% Phone (38%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3204 , 3044 , 3019 , 3131 , 3029 and 3008 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 4 days ago
Melbourne Internet 5 days ago
Melbourne Internet 5 days ago
Melbourne Phone 8 days ago
Melbourne Phone 9 days ago
Melbourne Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

  • petermartinsept
    Peter Martin (@petermartinsept) reported from Melbourne, Victoria

    @grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

  • brandycooklyn
    Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, Victoria

    The internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • CorinnaWho
    CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, Victoria

    @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

  • PeterBannan5
    Peter Bannan (@PeterBannan5) reported from Melbourne, Victoria

    Hey @Telstra, your app is down. Makes it difficult to pay you…

  • MitchRobinson_
    Mitch Robinson (@MitchRobinson_) reported from Melbourne, Victoria

    @bkubel That’s Telstra, did #StayHome March last year then #StaySafe most of the last year or so, and updated to #LetsVaxx around like June. So far as I know it’s on all phones they support

  • timothy_89
    Timothy 💉💉💉 (@timothy_89) reported from Melbourne, Victoria

    Only getting 3G in collingwood @Telstra 5G outage?

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

  • dagavah
    (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, Victoria

    Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

  • DanRobMat
    Daniel Matthews (@DanRobMat) reported from Melbourne, Victoria

    @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

  • lousanti
    Lous (@lousanti) reported from Melbourne, Victoria

    @Telstra really. Pay a bill 2 days late and get slugged with a late fee that is 20% of the bill. That is really poor, greedy and nasty. So much for customer loyalty!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • StandMeOver
    There’s Only One Jezza (@StandMeOver) reported

    @Ausbobsmit And she’s as dumb as ****. Watched the Telstra 000 enquiry and she couldn’t even get the Telstra CEO’s name right. Any wonder these senate enquirers aren’t worth the paper they’re written on. As for actions post them, wipe my arse with them as the majority are forgotten.

  • rohancct
    Rohanc (@rohancct) reported

    Forget the Telstra outage, there should be a senate investigation into AFL Tables being down for hours.

  • BexThreads
    BexThreads (@BexThreads) reported

    @Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts

  • BrettWCousins
    Brett Cousins (@BrettWCousins) reported

    @Telstra Thanks for following up . I’m surprised this is news to Telstra. It’s well-known that Telstra just doesn’t just service Elwood. Most cafes offer wifi because everyone knows how poor telstra is. Been that way for a decade.

  • peartonjohnson
    Di Pearton (@peartonjohnson) reported

    Please, police Telstra theft. Annual fee for prepaid mobile phone service, up from $350 to $395??

  • ozcrimenews
    Australian 🧡 (@ozcrimenews) reported

    @ABloke23180 Lol ... i vaguely remember that too, a reform of all reforms to shift to a consumption based system of taxation. wasn't the sale of CBA, QAN, Medibank, Telstra supposed to pay down our national debt?

  • Biggy1883again
    Bighead1883 @henrykklemens.bsky.social (@Biggy1883again) reported

    Hello @Telstra , why are we yet again experiencing very slow internet on our mobile phones in Laverton Western Australia? Do a proper upgrade to counter the 500+ FIFO`s in town every day. Also as soon as schools out the speed reduces exponentially.

  • birchipboy
    Noah Fence (@birchipboy) reported

    @CKMonty Telstra Ford….. never realised they had merged! Haha

  • RollerD3
    Roller D (@RollerD3) reported

    "Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.

  • lyng62
    Lyn (@lyng62) reported

    Ring ring (random mobile number) “Hello is that Lynette? It’s Steven from Telstra to discuss your internet connection” Me: “Well that’s bullshit Steven, I’m not with Telstra. Take your scam and **** off arsehole” Was gone very fast. Bunch of c**nts.