Telstra Outage Report in Melbourne, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3142, 3053, 3066, 3004, 3134 and 3056.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (44%)
-
Phone (34%)
-
Wi-fi (8%)
-
E-mail (8%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
stuart pascoe
(@stpascoe) reported
from
Melbourne, State of Victoria
So after so many years with @SamsungMobile starting at s2 till my current #S10Plus I brought an @Apple #ipadpro12 and have never been happier😀 so I've ordered the new #iPhone11ProMax #AppleWatchSeries5 and #airpods2 that should be here soon from @Telstra #appletips #applehelp
-
Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
-
Adam Eberbach
(@aeberbach) reported
from
Melbourne, State of Victoria
@jan_ekholm Well that blew up! I wasn’t watching. Yeah internal network with DNS as Pi-Hole, bridged to hardcoded DNS from Telstra. As for spyware set-top boxes, “smart” TVs etc., they don’t get a network connection at all.
-
matthew craig
(@whatmsees) reported
from
Melbourne, State of Victoria
Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore
-
Dave Hall
(@skwashd) reported
from
Melbourne, State of Victoria
@Telstra Let’s wait and see. It can’t really be any worse than the “service” I’ve received since Saturday.
-
abhi
(@abhi_bhola) reported
from
Melbourne, State of Victoria
@Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback
-
Samuel Janda
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.
-
Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@Telstra I spoke to your call centre yesterday who said there was an issue with activations. Its been 40 hours since I tried activating the eSim on my iPhone 11, which is a replacement for my physical sim in my old iPhone X. Please helllllppppppp
-
💧 Makin' a Mess #ARRF 🇦🇺
(@leo_cadle) reported
from
Melbourne, State of Victoria
So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days
-
Nial Finegan
(@NialFinegan) reported
from
Melbourne, State of Victoria
@redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)
-
Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
-
stuart pascoe
(@stpascoe) reported
from
Melbourne, State of Victoria
@Telstra No they were no help😤going to bed now hope it fixed by morning
-
Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@colin_aus @BeauGiles @Aussie_BB Yeah, that’s the issue I’ve always had with Telstra. Service ok, but the support is so painful and makes you bang yourself head against a wall. What I like about ABB is they are extremely transparent with issues and even publish all their network capacity graphs online.
-
💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.
-
Blair Hughes
(@MrBlairHughes) reported
from
Melbourne, State of Victoria
@Telstra Just odd how I can get 9 now live etc but nothing showing up on 19. Might be a rights issue re rugby on 10play or 10olay just doesn't do anything live. All good thanks
-
mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.
-
💧 Makin' a Mess #ARRF 🇦🇺
(@leo_cadle) reported
from
Melbourne, State of Victoria
@EugeneWare What I had before, except not @Telstra because they are stupid and disconnected me for a technology swap that never happened
-
Simon
(@learning2tri) reported
from
Melbourne, State of Victoria
Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn
-
Nathan Bobik
(@nathan_bobik) reported
from
Melbourne, State of Victoria
@Telstra Ran the test....says everything is ok, however these constant 30 second dropouts are becoming slightly annoying seeing I can’t seem to figure out a solution.
-
Darth Fantasy
(@grand_fantasy) reported
from
Melbourne, State of Victoria
@Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Adina Levy
(@Adina__Levy) reported
@Telstra why did I just get confirmation of my nbn order when I cancelled, had it confirmed by about 5 agents over about 3 hours of phone calls, and have it written in a case resolution email that any orders are cancelled? I don’t live at that address anymore. Deeply incompetent
-
Katelyn
(@asifkatelyn) reported
@TimothyJ_23 @Telstra If someone has this option I NEVER leave a message Because I just know the text is going to make zero sense
-
revolio
(@revolios) reported
@Telstra Hmmmm. Ran that. All ok. Tried another power off/0n. Neighbour seems to be having same problem. Must be a coincidence. I still can't see any of the 15 other Telstra xxxxx listed, that I usually see however on my phone. I will just wait...the tech will be finished soon
-
Himanshu Sheogaonkar
(@heman8787) reported
@Telstra the internet service is down now for 48hrs now including 4g that you provide on modem for backups. How does one work? The fix on the issue is estimated to be 10days. Are you for real?
-
KanaNathan
(@KanaNathan555) reported
@Telstra Thanks Telstra to let us know about the issue. It will make happy to the customers who affected. Otherwise they don't know what happened and get angry on the phone.
-
💧Sally Lawry
(@SallyLawry) reported
@BCoppick That is terrible . When and if Telstra workers instead of contractors come to the house they are fantastic . One said the payroll was outsourced to India. At Freo hospital the Libs gave the medical typists the boot and outsourced it to somewhere in Qld . Women working from home
-
Ninjayetti
(@Ninjayetti) reported
Hey Telstra internet has been dropping in 3040 all day and outage checker isn’t working - is there a known issue?
-
RavagedReaper
(@RavagedReaper) reported
@Telstra No known outages in the area, I have looked at heat maps of down reports and it seems alot of people in Melbourne are having an issue. All was well until it just slowed down.Restarted modem, unplugged and replugged it all, tried a full reset.Logged into modem Admin site.DSL issue
-
Jim Kydas
(@JKydas) reported
@Telstra @Telstra simply cannot take an order and let people wait and wait and in the background cancel the order and not even have the courtesy to tell them. Very bad service. You obviously made a mistake and not willing to fix it. 0/10 service.
-
Mummy Bennett
(@clairebennett38) reported
@Telstra when your Complaints Department closes my Complaint without first contacting me, it's time to contact the Telecoms Industry Ombudsman. Agree?