Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3142, 3053, 3066, 3004, 3134 and 3056.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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MR PRO PLAYER
(@Mrproplayer2313) reported
from
Melbourne, State of Victoria
@Telstra Not very impressed with the service Oliver Maller 0418567765 Hi so I have pre ordered an Xbox series x and I have the order number IOG51499623 And I can’t track it and I am wondering if it has gone through so yea bye
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care
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Louie M photo
(@LouieMosscrop) reported
from
Melbourne, State of Victoria
Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.
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Visible Procrastinations
(@visibleprocrast) reported
from
Melbourne, State of Victoria
Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra Address on my preorder is my old address, how can I fix it?
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
@Shaebee22 @Telstra I hope they do too.. It’s been horrible so far.. These scammers are the lowest of the low
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CrinInPrisonVic 🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@FionaLakeAus @Telstra They are terrible to deal with
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra hey guys! Slight issue with my iPhone preorder! Can you help me out? Call centre is closed!
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.
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💧⚡️€lectric Døñ⚡️🐨
(@1electricdon) reported
from
Melbourne, State of Victoria
@Telstra what’s going on with the net this morning down detector is showing outage but you are not and we still don’t have WAN connection
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Asjad Hilmy
(@HilmyAsjad) reported
from
Melbourne, State of Victoria
Are you trying to fools us or what? Without asking the primary person how could you terminate the connection? @Telstra and to get the connection back we need to order as new starting from the beginning. For what? Really?
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Sulpu
(@Rohitsehajpal) reported
from
Melbourne, State of Victoria
@VicGovDHHS @Telstra : Did you stop using your 5G network?
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Brett Schewitz
(@SchweppsRocka) reported
from
Melbourne, State of Victoria
@Telstra you don’t respond to Facebook messages or messages within your app. And you keep hanging up when we call. How are we meant to set up a new phone when you refuse to send an eSim? Please help urgently!
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! He has requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute! It’s horrible but no one seems to be doing anything 🤯
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Danielle Storey
(@DanielleJStorey) reported
from
Melbourne, State of Victoria
@RowvilleCK It amazes me that a company that sells and maintains telephones CANNOT call me to fix my problem nor take my call. @Telstra small business team.
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Chris Meister 🏏⚾️🏈🏒
(@sportmeister_) reported
from
Melbourne, State of Victoria
@emdeem I’ve restarted it 4 times and according to Telstra there is a Foxtel outage in the area. Frustrating but confirms for me its time to cut the cord
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
@Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
@KadyLio They took over my dads landline a week ago & because Telstra were so slow at getting the number changed he received hundreds of calls a day abusing him trying to scam people..
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Peter O'Donnell
(@podonnel) reported
from
Melbourne, State of Victoria
Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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KL
(@kl_kevinlay) reported
@Telstra still down in Guyra area, come on, the other 2 is already back on hours ago...
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Onno Benschop
(@owh) reported
@LindaBr40292791 @IanHartley_ Telstra uses it to signify rural network coverage...
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LivAverageGamer
(@LivAverageGamer) reported
@Telstra How can they raise an issue they don't understand? They literally don't know what a ddos attack is and refuse to do anything other than their scripted procedure. Case in point, it's taken a week and over 5 hours on the phone/app to get it raised to level 2.
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revolio
(@revolios) reported
@Telstra All I know is someone must be doing something at the exchange level, because the Telstra modems in the area I can see under my phone's wifi network starts re-populating, gets to about 9, and then they all drop out.
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Kimmy
(@Kimmy_Rayner) reported
@greenmonkey7007 @Telstra I'm disabled, live in Wodonga and felt so vulnerable. Couldn't dial out .. no internet. I've only just found out that there was an outage. I was so worried 😟
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KanaNathan
(@KanaNathan555) reported
@Telstra Thanks Telstra to let us know about the issue. It will make happy to the customers who affected. Otherwise they don't know what happened and get angry on the phone.
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Jimmy
(@aus_jimmy) reported
@andrewbogut @Telstra Aussie Broadband has on shore Australian customer service, it was a whole new world after dealing with Telstra
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benjdunn
(@benjdunn) reported
@Telstra I recently bought your 3rd Gen router with a 3rd Gen wifi extender and the signal isn’t strong enough to reach upstairs. Would your wifi guarantee help here ?
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Geoff
(@olsod45) reported
@Telstra At the time help would have been welcome Mum has adapted to her new number so no point going back now Hopefully your system has become more customer friendly and not the nightmare it was back then
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Rory Muir
(@RoryMuir3) reported
@prior_robin So very sorry. We’ve had intermittent poor quality internet over the years and some outages - have got by using our phones as hot-spots, but far from ideal. We’re Telstra + NBN and can’t say I’d recommend…. Hope yours is fixed soon.