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Telstra Outage Report in Melbourne, Victoria

Why is my Telstra service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3068 , 3037 , 3142 , 3087 , 3148 and 3002 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 9 hours ago
Melbourne Internet 2 days ago
Melbourne Phone 5 days ago
Melbourne Phone 5 days ago
Melbourne Internet 6 days ago
Melbourne E-mail 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • KylieJkpayne1
    Kylie Payne (@KylieJkpayne1) reported from Melbourne, Victoria

    @Telstra Well the is s bloody outage again because some idiot hit something again . This is the second time and why should I have to pay for s crap service when this happens and my daughter will fail. As if @telstra gives a crap .

  • davidjsinclair
    David Sinclair (@davidjsinclair) reported from Melbourne, Victoria

    Dear @Telstra and @NBN_Australia you service is really crap. Installed a new wifi router today, at my own cost and streaming sucks just like before with a Telstra wifi router. 3rd Internet, 1st world country. Give me my taxes back. You are pathetic.

  • fFierce
    Fierce (@fFierce) reported from Melbourne, Victoria

    @Telstra internet is down in my area when will it be back up, 3033

  • glipschitz
    Greg Lipschitz (@glipschitz) reported from Melbourne, Victoria

    @nathanoldfield6 @Telstra Nope. I build a fixed wireless network and I live in a wireless hole 😂

  • abhi_khandu
    एनोनिमस (@abhi_khandu) reported from Melbourne, Victoria

    In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo

  • GetDadsfit
    Fitdads Live Longer (@GetDadsfit) reported from Melbourne, Victoria

    @Telstra Lain so slow....

  • poonamjsamant
    POONAM (@poonamjsamant) reported from Melbourne, Victoria

    @Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra

  • Tricia52_
    Tricia (@Tricia52_) reported from Melbourne, Victoria

    @RoseRimmer2 So am I... And as I am a Telstra customer I get to buy some tickets in five minutes and the general public tickets go on sale next week

  • GinnaneAssociat
    Ginnane & Associates (@GinnaneAssociat) reported from Melbourne, Victoria

    So am I, but my Telstra internet through Foxtel has been down since Monday😩

  • G1NCHY
    g1nchy 🗨️ (@G1NCHY) reported from Melbourne, Victoria

    with the Telstra line outside my house. A Telstra b level technician was booked for today (confirmation received via SMS between 8-12 today). I had to cancel a shift, so not getting paid. No one has turned up.

  • zzap
    cartesian self boy 🧠 (@zzap) reported from Melbourne, Victoria

    @Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!

  • itsgabraf
    Gabriel Rafael (@itsgabraf) reported from Melbourne, Victoria

    @Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!

  • zzap
    cartesian self boy 🧠 (@zzap) reported from Melbourne, Victoria

    I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.

  • G1NCHY
    g1nchy 🗨️ (@G1NCHY) reported from Melbourne, Victoria

    issue was with the Telstra line outside my house. A Telstra b level technician was booked for today (confirmation received via SMS between 8-12 today). I had to cancel a shift, so not getting paid. No one has arrived. I receive a message at 1pm delaying the service request

  • mtragz91
    Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria

    @Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.

  • cinergy_media
    Michael De Florio (@cinergy_media) reported from Melbourne, Victoria

    @alisterrobbie @digtoolsonline @JasonTLewisPHT My cable is the worst it’s been and hopefully better after tech comes over from Telstra Been not working so great, pissed off as we pay big $$ and lately been getting up and Down speed....not good enough

  • philipb4
    Philip Brookes (@philipb4) reported from Melbourne, Victoria

    @Telstra You’ve billed - we just can’t see it. You don’t attach it to your emails and we can’t get into it. Even the support guy we spoke to can’t get into it. Then your reminder emails also don’t mention the balance due. I’ve wasted hours on EVERY BILLING CYCLE FOR 20 YEARS.

  • emmaknicholls
    emma nicholls (@emmaknicholls) reported from Melbourne, Victoria

    Telstra is THE worst when it comes to internet. Even when you’re on one of the best NBN plans going around

  • royboygash
    Gary collie (@royboygash) reported from Melbourne, Victoria

    @billshortenmp Thanks bill coz I have just been retrenched coz Telstra want to cut 30% off rates of the last contract and will only sign off on that for the new.. how Can any Australian Company operate on margins as slim as these... Telstra is sending families down the drain

  • mtragz91
    Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria

    @Telstra North balwyn, it’s a blackspot coverage is terrible, i am lucky to get 1 bar 3g

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • chromecastings
    Tom’s Dad (@chromecastings) reported

    @sk248 @voltagex How many times have Telstra been called out for dodgy billing etc? How many resolutions over poor Corp performance? Sick and tired of faux apologies, yet nothing changes. They continue to make massive profits while continuing to financially abuse anyone who’s not paying attention

  • fubarhouse
    Karl (@fubarhouse) reported

    My Telstra bill isn’t even due until the end of the week, and today they decided to cut me off without notice… seriously Telstra get it together, your service is “not making anything easier”. That includes renewal options.

  • DamianDaymon
    Damian_Daymon🚒 (@DamianDaymon) reported

    @jriewolod @Telstra Was interested in an apartment but had to have working internet connection ,agent couldn't help, called Telstra to check their records & they took 3 hours if waiting before they refused to tell me .Said I would have to join to find out . Totally unethical. Rented somewhere else!

  • David540811
    lostinwaste (@David540811) reported from Sydney, New South Wales

    @jriewolod @Telstra Isn’t one of the main reasons AMP Society is in such trouble is because it charged for services which it did not provide. Telstra cannot do this and I would be seeking help to look as systemic issues. ACCC.

  • jackibean
    Juice of Bean (@jackibean) reported

    @Telstra As a never-again-customer I'd like telstra to look into how cruel their policies are which require ripping people off and making it as difficult as possible to get telstra's errors rectified. The fact you only listen to paying customers says it all.

  • duellsy
    Chris Duell 📚 (@duellsy) reported

    @mr_timp @Telstra Cheers. Thanks to Telstra support I found that was enabled, I’ve disabled it now. Strange it still be so high though. Such huge daily numbers when I’m at home with solid wifi coverage everywhere here.

  • CJPomfret
    Christopher Pomfret (@CJPomfret) reported

    @Telstra Social media shaming seems to work. Pity Telstra staff ignored this for years. What guarantee does Telstra give that they independently review people’s bills and plans outside of customer enquires to ensure they are not paying extra or for services not used?

  • klaushfrohlich
    💧klaushfrohlich (@klaushfrohlich) reported

    @jriewolod @Telstra Some quick damage control #Telstra needed, before it will be trending! 🤔😳🤑🤢🤮

  • DanielBazley
    Daniel Bazley (@DanielBazley) reported

    @jriewolod @vanOnselenP @Telstra Yep. Wonder if the ombudsman could help?

  • brissyblairy
    blairy (@brissyblairy) reported

    @jriewolod @vanOnselenP @Telstra Worst business in Australia hands downs. Senior mgt and ads they promote completely disconnected from the reality of the debarkle the company is.