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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 22, 10:28 PM GMT+10.
  • 50% Internet (50%)
  • 42% Phone (42%)
  • 4% Total Blackout (4%)
  • 4% Wi-fi (4%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3131 , 3044 , 3019 , 3029 , 3008 and 3051 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 8 hours ago
Melbourne Phone 2 days ago
Melbourne Phone 3 days ago
Melbourne Internet 6 days ago
Melbourne Internet 6 days ago
Melbourne Total Blackout 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

  • brooksieg
    brooksieg (@brooksieg) reported from Melbourne, Victoria

    @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.

  • qldtrials
    Chris Nelson (@qldtrials) reported from Melbourne, Victoria

    @Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care

  • cpjones44
    Chris Jones (@cpjones44) reported from Melbourne, Victoria

    BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    @peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

  • Natski82
    ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, Victoria

    @Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

  • Marc1983x
    Marc Christie (@Marc1983x) reported from Melbourne, Victoria

    Hey @Telstra is there an issue with crossed lines or something on the 4g network?

  • PamelaD888
    Pamela (@PamelaD888) reported from Melbourne, Victoria

    @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

  • dgmonty16
    Dale Monteith (@dgmonty16) reported from Melbourne, Victoria

    @Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better

  • VeteranDave
    Thanks for coming (@VeteranDave) reported from Melbourne, Victoria

    Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • taniadalts
    Tania (@taniadalts) reported from Melbourne, Victoria

    @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesabernard
    James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reported

    @TopherField However, starlink is still ground linked through Telstra. Switch off Telstra & starlink goes down too.

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    @Telstra Please Phone out May 30 only back a few days before out again It's a known issue

  • LucytheRed1
    Lucy the Red (@LucytheRed1) reported

    @DHughesy You clearly don’t realize the Future Fund was: 1) primarily seeded by the sale of Telstra 2) Set up to fund existing government liabilities I’ll dumb it down for you. The Howard government sold our assets to fund existing liabilities. Embarrassed for you (again)

  • MickamiousG
    Mickamious (@MickamiousG) reported

    Entire Telstra Phone network went down briefly?? Anyone else experience this??

  • justinbandy13
    justin bandy (@justinbandy13) reported

    @daisymay4263 I can see one of Telstra towers in my town out my window...and reception is **** house... Telstra and their never ending rising rates with crap deals,...hope you enjoy your 7million,..ffffn useless

  • TimothyJ_23
    Tim (@TimothyJ_23) reported

    @Telstra Nope just complete loss of 5G. I guess the venue is in East Perth so it's probably that. Any ETA on fix? Seems sporadic

  • duexfoiscross
    🐭 Clay Ross (@duexfoiscross) reported

    @FabClemm394 @Australis_Felix Howard sold Telstra which delayed Australian productivity and our gold reserves to buy votes to achieve a surplus that put Australia behind. Policies that still hurts Australia, Google Howard and the worst deal of the century.

  • SardineTruther
    𝐛𝐚𝐛𝐚'𝐬 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐛𝐨𝐲 (@SardineTruther) reported

    I have some great stories regarding this while working for Telstra/Belong many years ago regarding the establishment of Telstra's 'Centre of Excellence' i.e. The Cut Salaries By 94% Factory. It destroyed 90% of non-binary customer service jobs based in Melbourne, plunging the Adventure Time fan-community of the city in to technical recession. It was a tale for the ages that I once posted and shortly after had to remove due to it's potentially defamatory nature. I'll post it again one day, but you'd have to DM me and swear to secrecy otherwise.

  • _mqey
    moey🇺🇾🇵🇸 (@_mqey) reported

    @Telstra @ezzh_ FIX MY ******* WIFI ****

  • SimonCotter62
    Simon Cotter (@SimonCotter62) reported

    @goodfoodgal It was all about the money/share prices and to test our compliance. We passed with flying colours (most of us) We now add the national telstra emergency alert to QR codes, cameras etc and then all we need is a social score system. “ none shall buy or sell except with the mark”