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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 15, 8:38 AM GMT+10.
  • 55% Phone (55%)
  • 24% Internet (24%)
  • 8% Total Blackout (8%)
  • 7% Wi-fi (7%)
  • 5% E-mail (5%)
  • 1% TV (1%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3145 , 3056 , 3058 , 3107 and 3122 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 19 hours ago
Melbourne Phone 2 days ago
Melbourne Internet 3 days ago
Melbourne Internet 6 days ago
Melbourne Phone 6 days ago
Melbourne Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • brandycooklyn
    Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, Victoria

    The internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.

  • VeteranDave
    Thanks for coming (@VeteranDave) reported from Melbourne, Victoria

    Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

  • Marc1983x
    Marc Christie (@Marc1983x) reported from Melbourne, Victoria

    Hey @Telstra is there an issue with crossed lines or something on the 4g network?

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    @peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

  • lousanti
    Lous (@lousanti) reported from Melbourne, Victoria

    @Telstra really. Pay a bill 2 days late and get slugged with a late fee that is 20% of the bill. That is really poor, greedy and nasty. So much for customer loyalty!

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

  • daniel2509
    Danial Smith (@daniel2509) reported from Melbourne, Victoria

    @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

  • petermartinsept
    Peter Martin (@petermartinsept) reported from Melbourne, Victoria

    @grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service

  • dgmonty16
    Dale Monteith (@dgmonty16) reported from Melbourne, Victoria

    @debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead

  • sueroberts7
    Sue Roberts (@sueroberts7) reported from Melbourne, Victoria

    @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

  • dagavah
    (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, Victoria

    Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

  • melsybegg
    Melissa Begg (@melsybegg) reported from Melbourne, Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • FannyFitch
    ***** Fitch (@FannyFitch) reported

    @DaisyIsStarDust Wrong again Barnaby, just like your accusation of China being responsible for the Telstra outage. The ritual you describe was practiced by the Aztecs and the Mayans!

  • teflocarbon
    Teflo (@teflocarbon) reported

    @agroasx @Telstra Flexing 23 likes, lmao You do realise that Starlink is severely capacity limited compared to mobile towers, right? It's actually beneficial for the business models of mobile providers if they don't need to run very expensive rural towers to service like 500 customers.

  • wild68223259
    wild (@wild68223259) reported

    It was all the go in the 1980s to make up for the inflation created by the Vietnam War and the abrupt increase in oil prices. That’s when we got the economic rationalists - tax cuts for the rich, razor gangs for everyone else. Welfare and public service cuts, deregulation of banks and privatisation. Back story is interesting - same folks at work behind the scenes. Yes, GDP went up, but wealth only flowed to the top end. At least Labor under pressure, only semi privatised Telstra and retained controlling shares. Qantas was different. Comm Bank should have at least mostly stayed public -my Mum only had a chance at getting a house because of it, but if we add in subsidies and failures, it has largely cost taxpayers far more and not just financially. It did however, enable operators and shareholders to get rich.

  • daisycuttertz
    Daisy Cutter how dare you (@daisycuttertz) reported

    @MRowlandMP Who got the cash from 50 billion labour hire MICK Telstra and Optus rolled a nationwide network in 18 months using their own employees get stuffed Mick Big Build 101

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @1Swinging_Voter Is it on a Telstra network?

  • jok4r_
    Jokarman (@jok4r_) reported

    @Telstra So an apology but nothing to make up for the issues it caused?

  • nathane10422899
    N8 (@nathane10422899) reported

    @Telstra You still haven’t fixed it , reception is still very slow around Westmead, Hillsdale, Carlton in Sydney.

  • TigerTamer8
    Kentucky Colonel (@TigerTamer8) reported

    @hipstergeddon @Telstra Is there a scale for issues?

  • havyatt
    David Havyatt (@havyatt) reported

    @ACCAN_AU @smh @swan_legend How is Telstra expected to work out the AMOUNT of compensation otherwise? The word ‘compensation’ does not mean ‘fine’ and as a Telstra customer I don’t want them being over generous….because I will be paying for it.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year.