Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3053, 3122, 3056, 3977, 3004, 3207 and 3142.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
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Arrr Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
@Telstra How do you sort out your problem, when your NBN is not working. Your modem has diverted to mobile which as usual is extremely poor, so no service, but your mobile phone is diverting to wifi. How and who do you contact?
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍
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Alex Makin
(@alexmakin) reported
from
Melbourne, State of Victoria
@DarkMatterzine @Telstra Likewise, the trouble with no many Australian industries is that genuine competition does not exist. It's often a choice of who is less worse than the others, not which is actually good in terms of service.
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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Georgie
(@georgie874) reported
from
Melbourne, State of Victoria
Good to see Telstra still haven't been able to sort their useless coverage out in the CBD. Why am I paying for 5G when 4g can't even send a msg. #Worst
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Poidah Dubya
(@poidahdubya) reported
from
Melbourne, State of Victoria
@Telstra hi my home cable internet is not working. Tried chatting on Telstra 24x7 on the app but no responses there.
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Dr Peter Larkins
(@doclarkins) reported
from
Melbourne, State of Victoria
Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.
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Lous
(@lousanti) reported
from
Melbourne, State of Victoria
@Telstra looks like you are at it again. Want to cancel Foxtel, almost impossible. Telling me my service number is incorrect. Would like to speak to someone but guess what, Telstra don’t employ humans! Utterly pathetic!
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@thomas_violence Watching the onion movie instead. Dealing with some 12H identity theft Plz @Telstra and @commonwealthbank help me plz no I wan I just wanna CHILL THANK U PLZ FIX IT NOW PLZ MY EIFE SHE IS NOT HAPPY WITH U EITHER MR SIM J PORTER.
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Got my phone fixed, cheers Telstra. Day 2 of 8 straight done. Tired as all hell. So damn homesick. Sunburn still hurts like a m'f'er. Time for bed and a fresh day.. today's been long.
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Ben Helliwell
(@shihad_rocks) reported
from
Melbourne, State of Victoria
@Telstra Holy **** this is industrial grade cringe.
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Kristian Stapley
(@KmanIs) reported
from
Melbourne, State of Victoria
@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
-
Indonesia & Essendon tragic fan !
(@YYarni) reported
from
Melbourne, State of Victoria
@pencilportrait3 @Telstra I think @andy_penn may be able to help, to his credit he has resolved a few issues
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Con Nikitas
(@NikitasCon) reported
@Telstra No let's domit this way so all can see had bad your service really is
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Michelle Gapes
(@barefoot2450) reported
@alansattler74 @Telstra Hi Alan, suggest you register a complaint with the Telecommunications Ombudsman- then Telstra HAVE to respond to you. Good luck
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Troy King
(@outsidethe3) reported
@jojoeffe Ohhhh I'm sure I've seen one on here or LinkedIn... "Best of Breed" (older one) "Moving forward" "Ways of working" "Cadence" (every second sentence at Telstra) "Iteratively" People sitting down at the Stand Up
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Kris' World
(@KrisAllert) reported
@alansattler74 @Telstra Funny isn't it.. I saw a post by Nick Reiwoldt's dad on Twitter complaining about @Telstra service.... He was responded to within 2 hrs.🙄
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CyberOwl
(@empoir) reported
@AstroGann33 Same with my Telstra broadband service!! Very frustrating.
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Johnny G #silversqueeze
(@glendenningj) reported
@alansattler74 @Telstra They cut the guts out of Telstra CountyWide + they outsourced all of their network management to India.. They know regional Australia has no choice but wait until there ARE other choices.
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jon wilson
(@Jon71Wilson) reported
@Telstra Help should have been given yesterday
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AnnieLWells
(@anniepinkstorm) reported
@Telstra But also I later recalled, it went back 6 years. The first time they we told them to ask for a smart phone with a full sized screen they were sold a stupid phone with large keys for old people with poor vision, which they definitely did not need.
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DiscoZen (Follow Back)
(@DiscoZenYT) reported
@Telstra Ok, I have this problem, it is where, when I open up Twitter, go onto my profile, then check who is following me and for some reason, you're not following me. Am i the only 1 finding that strange.....
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Business Travel News
(@BusTrav) reported
Have to rant about @Telstra Spoke to Brian - Philippines to cancel my 92YO Mum's Telstra phone account - She's in QLD I'm in VIC obviously can't get to QLD atm - he told me I wasn't following Telstra protocols! Really !! So rude, talked over me - just dreadful. #telstrasucks