Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3008, 3205, 3187, 3122, 3038, 3976 and 3124.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Angel
(@angellewis) reported
from
Melbourne, State of Victoria
@Telstra Thx Dylan but I can’t be bothered. I’ve done it too many times to be honest. Im 13km from the city centre, this is a service I pay a lot of money for and I should not have to call you to give me the service I am paying for!
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
Hey @Telstra I’ve been given the run-around about this outage in my area, Preston Vic. We’ve had no internet since Friday, it was scheduled to be resolved by 7pm tonight. This isn’t good enough. I’ve gone over my mobile data limit twice as I’ve had to do assessments for uni.
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
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Mr. David “Esky” Goodlad
(@dgoodlad) reported
from
Melbourne, State of Victoria
@Telstra There’s no update just a ticket to escalate in the morning. Still no acknowledgement of a broader outage despite neighbors with the same problem.
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Brett
(@6r3tt) reported
from
Melbourne, State of Victoria
@andy_penn Telstra are just *************** now - wasted 4 hours of my day waiting for a BOOKED appointment and just got a call saying technician won’t arrive cos he has another priority. 2 hours to drive here to be here by 8am as requested by you- rude bastards #TelstraSuck
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John Dikeos
(@DikeosJohn) reported
from
Melbourne, State of Victoria
@TheTechDudeAU @Telstra_news @Telstra Clearly I’m being sarcastic giving them shit about their horrible service which nobody should be paying for. Got connected to nbn last week and it’s been down the past 2 days. Before this issue when we connected with them 2 years ago we were paying for 3 months and had no interne
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𝕮𝖑𝖆𝖎𝖗𝖊 𝕸𝖈𝕶𝖊𝖓𝖓𝖆
(@mckenna_claire) reported
from
Melbourne, State of Victoria
@Cacotopos @Telstra And get the Worst lol
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
@Telstra I tried this to no avail! My internet is not working. I’d like to know if there’s an outage in Preston, Vic. So that I can rule it out if there’s not one and send for a technician.
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
6+ hours of working on assessments because the home cable internet had an outage for four and a half days. I’m absolutely wrecked. Thanks @Telstra.
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@telstra are having issues in Melbourne CBD/East Melb. My iPhone says 4G but I can’t get any coverage.
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Drew James.
(@trainspotter67) reported
from
Melbourne, State of Victoria
@Telstra There was no outage listed. I got on via mobile, but cant really use that for web pages.
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
@Huw_Merlin @Telstra Yeah ADSL. There’s apparently an outage and it won’t be solved before 7pm tomorrow.
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Adrian Jackson
(@adrianjackson) reported
from
Melbourne, State of Victoria
@AlanBaxter I switched from Telstra to Telechoice who use the Telstra towers because it’s cheaper and you aren’t paying for features you don’t use. Telstra have been spamming me since and I have an open complaint against them with the TIO as a result.
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Alycia Hewer
(@lalycia) reported
from
Melbourne, State of Victoria
@kucrazyfan1 @SuperNetball @magpies_netball @SueGaudion @CathCoxy @ash_braz @aflwomens Awww excellent! Bummed I missed it, wish @Telstra and @SuperNetball would sort out the app glitches....I’ve never known it to crash so much 😭
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
My @AFL mobile broadcast from @Telstra is terrible tonight. Image freezes every two seconds.
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Oliver van der Velde
(@ollinator2000) reported
from
Melbourne, State of Victoria
@Telstra hi, I m on vacation in australia and i bought a 30$ Telstra SIM Kit . Unfortunately my German iPhone6s says “could not activate mobile data network” i activated as describe in the package , via Telstra Website and Hotel WiFi . Every Tipp is appreciated .. 😉
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daytime2day
(@daytime2day) reported
from
Melbourne, State of Victoria
@Telstra NBN outage. It’s been like that since 9pm last night
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
@Telstra Yes, I’ve launched a complaint with the Telecommunications Industry Ombudsman about this whole debacle. You nor anyone at Telstra, have still not given me an explanation as to why there was an outage for 4 days.
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Snickers
(@StepmeisterOz) reported
from
Melbourne, State of Victoria
Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra nope no outage, still one bar
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline
(@MsPaulineMac) reported
I’m getting such a bad stress headache because Telstra still has not fixed my internet and they keep asking the same thing! No, I cannot use my NBN because it’s no connected yet!
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SuperheroesAlsoWearMasks
(@Rellarc79) reported
@Telstra Hi, is there an NBN outrage in Sutherland? I have Foxtel NBN, we had a very brief blackout, and the power is back, but my NBN box has not been able to reconnect.
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Tom Curran
(@tomcurrans) reported
Never been so angry at a company.. @Telstra On hold for over 4 hours across 2 days and get hung up on every single time before speaking to someone. No internet and being threatened to have my 4G backup slowed if I don’t rectify it even though it’s not my fault 😡
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Warren
(@bozowasher) reported
@Telstra 3 days, and 8 hours later. You still can’t fix my problem. What’s the point in sending me to your website, and having the website tell me I need to call? If I wasn’t $480 in@credit, I’d be gone tomorrow. Any other company want my business? Im done with Telstra.
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Kristy O'Donnell
(@rubyhotfire) reported
@hayuhelps Telstra tv box is still not working prop after restarting & logging in & out mutiple times
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Emma
(@emmaweber) reported
Hey @Telstra holding for 28 minutes for query on a current fault but no notification of position in queue etc should I hang up? Ideas?
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Paul Wainwright
(@PWaino) reported
@Telstra My NBN box has a flashing red light. I’m trying to contact Telstra so I can get the 4g cap limit increased. Can someone help?
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O.D
(@Osama7500) reported
@Adam41907115 @NRL I agree 100%... without any notice or advance notification, they cancel it. Many Telstra customers will not be happy. It was a surprise.
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Simon Colwell
(@simon_colwell) reported
@winsordobbin @Telstra Literally the WORST company I've ever had to deal with. Their customer service is appalling. It's almost like they're living back in the Telecom era, thinking they're the only game in town and can get away with treating us like dirt. Deluded fools.
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Jenny Hallam
(@72Hallam) reported
@Telstra Can you fix it so we dnt have to sit in the shop for 2 HOURS when we buy a new phone? Wth not even a glass of water offered? Disgusting service.