Telstra outages and service status in Melbourne, Victoria
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 96 outage signals in the last 24 hours around Melbourne, including 96 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 8, 6:24 PM GMT+10.
- Phone (52%)
- Internet (26%)
- Total Blackout (8%)
- Wi-fi (8%)
- E-mail (5%)
- TV (1%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3122 , 3056 , 3145 , 3107 and 3058 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Telstra
Telstra is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 2 hours ago |
|
Melbourne
|
Phone | 2 hours ago |
|
Melbourne
|
Phone | 3 hours ago |
|
Melbourne
|
Phone | 3 hours ago |
|
Melbourne
|
Internet | 4 hours ago |
|
Melbourne
|
Phone | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
✨ Miss Natski ✨ (@Natski82) reported from Melbourne, Victoria@Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence
-
Declan Martin (@declanmartin75) reported from Melbourne, Victoria@Aerohaveno @Telstra Never ending these days
-
Vision 🍌 (@TheVision_13) reported from Melbourne, VictoriaThe Telstra logo on the 50 looks so bad, really doesn’t need the blue background
-
Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria@TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.
-
vito m (@vitomattvm) reported from Melbourne, VictoriaHey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….
-
Adam (@Adam_Goldman) reported from Melbourne, Victoria@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
-
***** Melo (@guidomelo1) reported from Melbourne, Victoria@Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?
-
Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution
-
Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
-
Nick in Melbourne (@NickIvaninMelb) reported from Melbourne, VictoriaBest play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…
-
Mick (@mikjcal) reported from Melbourne, Victoria@3bsBruce @SydGuy78 Process was simple as with @VodafoneAU - on the new iPhone just went to settings > mobile > add eSIM from nearby phone - took a few minutes😳😳 Surprised the others are having such a hard time. You’d think Telstra of all carriers given their size would have their **** together.
-
Kyle Minall (@kyleminall) reported from Melbourne, Victoria@Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.
-
Pamela (@PamelaD888) reported from Melbourne, Victoria@Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra
-
Brian Humphries (@rocky1622) reported from Melbourne, VictoriaCoalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid
-
Eileen Ormsby (@EileenOrmsby) reported from Melbourne, Victoria@Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution
-
vito m (@vitomattvm) reported from Melbourne, Victoria@Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?
-
Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better
-
Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria@DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn
-
Ben (@czaxx) reported from Melbourne, VictoriaReceived a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.
-
Tim McMahon (@_TimMcMahon) reported from Melbourne, VictoriaTelstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Soph 🧲 (@aussiesoph) reported@CathCath77 Apparently the Telstra issue is nationwide, effected all the trains here. Crazy times
-
Abbey (@abbeylee_a) reported@Telstra Still not working for my husband’s phone as at 7.30pm. He’s tried all the restarting etc. He can’t make or receive calls.
-
🧏♀️🪻DARLENE 💜😈 Melbourne ♏️ (@darlenelovexxo) reported@vishaltsubasa I did that plenty of times. Turns out it was a Telstra issue all along. 😵💫
-
Eric Douglas Gribble (@Eric3Gribble) reported@RossCameron4 I was serious. you would not think that an overhead satellite could pick up the weak signal from a mobile phone but it can. Apparently the new version 3 satellites to be launched by Starship when it is operational, will have the capacity for a direct to cell link. Technology never sleeps even if Telstra does.
-
BJ Sunbeam (@bjsunbeam101) reported@MoroneyAng34618 @FranMooMoo I lived 15 km from mildura and couldnt get 4g Telstra is ****** camp on the Murray and have no signal at all,so starlink all the way
-
Anouk72 (@Anouk724) reported@JacintaAllanMP Except we can’t get there because @Telstra outage has stalled most @VLine trains!! Leave your taxpayer funded car at home and catch PT Jacinta to and just how unreliable the entire system is.
-
🇦🇺 Katie 🥂 (@ktdenise) reportedIs the Telstra outage still going?? I'm not with them, but my old lady is. Is it for real still going??
-
Just Davo (@hitinman) reportedWonder if this Telstra outage is causing the internet to crawl along
-
Warthog (@edwarner57) reportedJust received a text from Telstra, I thought it was about today's outage but no it was a more important issue, they were having issues billing customers their Foxtel subscriptions. They will organise refunds for over charges. The important things. #telstraoutage
-
Originalhiro (@Originalhiro) reported@EchoRadios I bought 2. Work perfectly. No dramas. My Telstra network went down for a few hrs today. Could still reach my work buddy as a back up.