1. Home
  2. Companies
  3. Telstra
  4. Melbourne
Telstra

Telstra outages and service status in Melbourne, Victoria

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 4 outage signals in the last 24 hours around Melbourne, including 4 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 22, 8:39 PM GMT+10.
  • 54% Phone (54%)
  • 27% Internet (27%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)
  • 5% E-mail (5%)
  • 1% TV (1%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3107 , 3056 , 3122 , 3058 and 3145 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 8 hours ago
Melbourne Phone 14 hours ago
Melbourne Internet 16 hours ago
Melbourne Internet 20 hours ago
Melbourne Internet 2 days ago
Melbourne Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • kyleminall
    Kyle Minall (@kyleminall) reported from Melbourne, Victoria

    @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

  • AuspiciousTimes
    Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • maggiepayne_
    Maggie Payne (@maggiepayne_) reported from Melbourne, Victoria

    @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

  • EileenOrmsby
    Eileen Ormsby (@EileenOrmsby) reported from Melbourne, Victoria

    @Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution

  • brandycooklyn
    Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, Victoria

    The internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.

  • melsybegg
    Melissa Begg (@melsybegg) reported from Melbourne, Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

  • Adam_Goldman
    Adam (@Adam_Goldman) reported from Melbourne, Victoria

    @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

  • declanmartin75
    Declan Martin (@declanmartin75) reported from Melbourne, Victoria

    @Aerohaveno @Telstra Never ending these days

  • sthmel
    Tony Margaritis (@sthmel) reported from Melbourne, Victoria

    @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

  • CorinnaWho
    CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, Victoria

    @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

  • lousanti
    Lous (@lousanti) reported from Melbourne, Victoria

    @Telstra really. Pay a bill 2 days late and get slugged with a late fee that is 20% of the bill. That is really poor, greedy and nasty. So much for customer loyalty!

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra

  • PeterBannan5
    Peter Bannan (@PeterBannan5) reported from Melbourne, Victoria

    Hey @Telstra, your app is down. Makes it difficult to pay you…

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • vitomattvm
    vito m (@vitomattvm) reported from Melbourne, Victoria

    @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

  • jamesphumphreys
    James (@jamesphumphreys) reported from Melbourne, Victoria

    @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mintomusings
    Karen Smith (@mintomusings) reported

    I get no telco can guarantee no network outages, but they can guarantee replacing ageing equipment when it’s needed. @Telstra hasn’t explained WHY it decided not to replace a $30k piece of infrastructure, particularly when it’s responsible for maintaining the Triple 0 network.

  • BoMerchant1
    Bo Merchant 🇦🇺 (@BoMerchant1) reported

    @Telstra If you’re going to raise the price of 5g home internet have the decency to change to unlimited data. You owe people that especially after the outage that happened.

  • DanishDayle
    TheBlackRaven (@DanishDayle) reported

    @GraemeEtt If it's being sent via Telstra or Optus god help us.

  • 1motherwolfx2
    Melanie Grand (@1motherwolfx2) reported

    Telstra is one company. It is unreliable and not dependable. I would investigate what's really going on inside the company. I've been saying for years that technology, as it is now, is totally unreliable and dangerous when it doesn't work.

  • mjfly1
    Mark Flynn (@mjfly1) reported

    @titchashen Yeah, once upon a time a change like this was tested in a dedicated test & evaluation lab that represented the network, including redundancy, but it looks like now Telstra, but hopefully not other critical service providers, don’t bother. Guess they don’t have test staff anymore

  • PeterLeversha
    Peter Leversha (@PeterLeversha) reported

    @merchant_s35416 @Bender_Aus Privatising telecom was the right thing to do. And selling off Telstra was an even better idea. Both were drains in the economy. Trying to get telecom to fix anything used to be a pain in the butt. Look at NBN, over priced garbage. There's nothing wrong with a user pays system. Why should people in Horsham pay for a road they don't use in Melbourne?

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    SACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears

  • King_Hipp0
    Hector Savage (@King_Hipp0) reported

    @danderfield Telstra Dome first? I can't remember, I keep calling it Etihad or Docklands though, have never called it Marvel Stadium

  • katiebecker16
    katie 🍞 (@katiebecker16) reported

    @Kate3015 @Oz_Mocker Albanese also says that he and Telstra orchestrated the outage to help 16s stay off social media

  • RyanJones6980
    Ryan Jones (@RyanJones6980) reported

    My phone has dropped out 3 times mid conversation and I’ve had to reset my phone to be able to use it again since the @Telstra outage.