Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3053, 3142, 3161, 3103, 3085 and 3073.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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James Daly
(@thedalyjames) reported
from
Melbourne, State of Victoria
@Telstra sort ya shit out. Internet been out for days. Awful service and worse customer service. #telstra
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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Katrina
(@katrinabicket) reported
from
Melbourne, State of Victoria
Now @Telstra apparently have the required info.....didn’t believe me the first 12 time’s I said it mind you......but still my order from 7 May has not arrived. Cool service 🙄🙄🙄
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Töm Réÿnöldš ❌
(@TomReynolds_AU) reported
from
Melbourne, State of Victoria
Got one of those scam calls from “ @Telstra technical support” Honestly, for a scam attempt she was really rude. Tip: if you’re scamming me, be nice. I just kept talking off mic and being quieter and finished with a whistle. Not my best effort 2/10.
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Dolloppy
(@dolloppy) reported
from
Melbourne, State of Victoria
@Telstra you’ve just lost another customer. Never have I had such bad , incompetent “service”
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
I know there’s bigger issues out there in the world, but dealing with @Telstra shits me up the wall and shouldn’t be this hard!!! #FirstWorldProblems
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
Biggest telecommunications company around and I can’t get to speak over the phone to a @Telstra about a @NBN_Australia connection... **** service!
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
Lol. Telstra outage. Just FKN hot spot.
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
Cancel @NBN_Australia install through @Telstra (a story in itself) using the app to continue to see out our contract on ADSL but continue to get calls to book another install time. Try calling to resolve and they won’t take my call despite an email telling me to call 😡
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verx 'gec' kallisti
(@nukekitty) reported
from
Melbourne, State of Victoria
@Telstra Nowhere near as bad as it was right now
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew, i got a Telstra text & my channels were blocked & F1040 on 26th. I finally got my service resumed on 27th but the bill is overcharging me $100s again. I have not heard from a manager up to now even though i asked for contact asap. My issues started Dec 12th.
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Ron Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
@Askgerbil @DoctorKarl @TurnbullMalcolm Actually the original purchase of the Telstra cable network, was to remove and compensate Telstra as a network, and provide NBN with infrastructure for laying their cables
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k6a w12e in Sri Lanka 🇱🇰 🇦🇺🦘
(@nzicecool) reported
from
Melbourne, State of Victoria
Sorry to say this @Telstra no one appears to be helping out sorting my Internet connection issue. Today is the 10th day with drop outs at least every 2-3hrs.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace
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Mike Hauser
(@Hauser_Mike) reported
from
Melbourne, State of Victoria
@findisaac @Telstra Damn, I was hoping it was real but creds to support it and admit it isn't
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Alexander Yap
(@alexycyap) reported
from
Melbourne, State of Victoria
I bought 3 prepaid wifi dongles, each 3GB data, from @Telstra online store weeks ago, didn't get any tracking info. Last week received 3 prepaid phones each 50MB data. Not what I paid for! Couldn't get through to anyone on chat or phone. Wrote online complaint but no response.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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Dylan Taylor
(@Dylaantaylor) reported
from
Melbourne, State of Victoria
@onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Telstra i moved house in december and am still having several problems with my foxtel with telstra. Twice on to complaints dept but more issues started. Dodgy app/website and massive waits on the phone.😡 it started before covid. Disgraceful service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Quantrelle
(@jrq90) reported
@itaintfacebook @Telstra @Telstra I hope you are atleast doubling your infrastructure for tomorrow as it was basically non existent coverage after 1pm today. Pretty piss poor today tbh
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LittleBlueWren
(@charmie13) reported
@nocsg @newscomauHQ Our internet was very good up until a Telstra "upgrade" in February but that's a Telstra issue not a government one.
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Lee Maynard
(@chubacker) reported
@Telstra for God sake put someone in there who's first interest is comms and tech unlike the current spoon fed mummy's boy. get someone with experience and set KPI's other than talking a big game and providing nothing. Penn is a gisgrace and is laughing at the idiot/s that employed him
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David Robinson (Tas, Aus)
(@daeta) reported
@Optus I feel a little buyer remorse. Filled out webform to transfer mobile service from Telstra and I'm on the phone with a call centre saying they didn't get anything from it, and the fields are blank, and asking me all my personal information again.... 15+ min so far on call..
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Glenn 'devalias' Grant | Open to opportunities
(@_devalias) reported
So @Telstra.. why has your mobile payment direct debit system been broken for almost a year now, and despite multiple calls and escalations no one on your side has been able to fix it yet..? Sort of makes me wonder why I’m bothering to pay for a supposedly ‘premium’ service..
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Annette Jack
(@AnnetteJack6) reported
@MissHissyKat Yes......who are you to try and bring down Telstra? Have had nothing but good service from Telstra. They were unbelievable after floods....offered a $500 discount on account no questions asked! They may take a while to answer on phone but who doesn't. Use the APP. No wait!!!
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David Ward
(@Farmer_Dave999) reported
@annbritton @Telstra @D_LittleproudMP This would be fixed quickly as far as mobile communication is involved if Telstra was force to allow ‘roaming’, where one telco service can use another’s service if there's no tower nearby for connection with the telcos or set by a 3rd party setting a fee for this service
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Miss Gypsy Says
(@SaysGypsy) reported
I wonder who is limiting my tweets Twitter or Telstra Methinks Telstra don't like me highlighting their pathetic 3G phone service in an area where we get 4G mobile broadband ? @auspol
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Tony West
(@pasavito) reported
@Telstra Getting 5-6 a day now. Surely your network can check if the number being passed as callerID is coming from an actual service & block if coming from (say) an Indian scammer. Getting close to cancelling my service of 20 plus years.
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Cateena
(@MissHissyKat) reported
@MillyMolly300 That's right Maggie, but nothing & no one could be more useless than Telstra who were supposed to contact me re various matters, instead I've spent wasted hours on the phone for no resolution. You would think there would be a few intelligent people in the organisation.