Telstra

Telstra Outage in Melbourne, State of Victoria

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Melbourne, State of Victoria

Telstra Outage Chart in Melbourne, State of Victoria 07/14/2020 23:10

July 14: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.70% Internet
  • Phone 25.87% Phone
  • E-mail 5.22% E-mail
  • Wi-fi 4.35% Wi-fi
  • Total Blackout 3.26% Total Blackout
  • TV 2.61% TV

Telstra Outage Map Near Melbourne, State of Victoria

The most recent outage reports and issues originated from Melbourne, Elsternwick, Caulfield South, Balwyn North, Caulfield, Glen Iris and St Albans.

AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
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AustraliaMelbourne Total Blackout

Telstra in Melbourne, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:
  • aussieaubs aussieaubs (@aussieaubs) reported from Melbourne, State of Victoria

    @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

  • ip_sub_zero Wasif Bhatti (@ip_sub_zero) reported from Melbourne, State of Victoria

    Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

  • cliff311069 Cliff (@cliff311069) reported from Melbourne, State of Victoria

    @Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores

  • maartenijzerman Maarten IJzerman (@maartenijzerman) reported from Melbourne, State of Victoria

    @Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...

  • timothy_89 Timothy (@timothy_89) reported from Melbourne, State of Victoria

    @swandane @Telstra !!! Help him out

  • m3ad0ws 𝐀𝐚𝐫𝐨𝐧 🔴🏆 (@m3ad0ws) reported from Melbourne, State of Victoria

    @Telstra Nope. Never anything there.

  • m3ad0ws 𝐀𝐚𝐫𝐨𝐧 🔴🏆 (@m3ad0ws) reported from Melbourne, State of Victoria

    @Telstra Never down just extremely slow speeds for up to 48 hours

  • DiYaqSar Diana (@DiYaqSar) reported from Melbourne, State of Victoria

    @Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!

  • mattylalor Matt Lalor (@mattylalor) reported from Melbourne, State of Victoria

    @Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help

  • grimaud_john John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria

    After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra

  • grimaud_john John Grimaud 🇦🇺⚽️ (@grimaud_john) reported from Melbourne, State of Victoria

    I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    @Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.

  • CraftBeerJay Craft Beer Jay (@CraftBeerJay) reported from Melbourne, State of Victoria

    @Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.

  • SamJanda 👨‍💻 (@SamJanda) reported from Melbourne, State of Victoria

    @Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.

  • SapereAudeRuss Russell Hopkins (@SapereAudeRuss) reported from Melbourne, State of Victoria

    Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    @Telstra sorry if I could get enough signal in Cranbourne east to report a fault I would. Intermittent mobile data, phones running on 3G... Australia’s best phone network... far from it at the moment

  • sesameellis Rachel Devine (@sesameellis) reported from Melbourne, State of Victoria

    @Mumdeep @Telstra Serving an ad under a neglected request for assistance from a customer. They haven't won my business.

  • georgetweets2u george 🏹 (@georgetweets2u) reported from Melbourne, State of Victoria

    Some of the worst offenders: @TPG_Telecom @originenergy @Telstra

  • craig_longislnd Craig A Delaney (@craig_longislnd) reported from Melbourne, State of Victoria

    @Telstra1 hr 25 mins later someones finally answers ..... Telstra says yes this problem is "TRENDING" at the moment.... weve despatched level 2 technicians escalated to deal with it..almost a day later.....well my frustration with Telstra is also trending!!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • aussieaubs aussieaubs (@aussieaubs) reported from Melbourne, State of Victoria

    @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

  • JackiSimmons Jacki Simmons (@JackiSimmons) reported

    @Telstra so appalling I have to resort to a public forum to resolve a complaint. Not able to get to speak to anyone to obtain a refund for my account which I closed in February. Just getting the runaround from Telstra.

  • caprispablo 💚 caprispablo (@caprispablo) reported

    @Telstra Hi, I'm living this quarantine in South America. Today I tried to use my telstra mobile number but I'm getting a message as my line is not linked to my account from My Telstra app, where I was informed it's been deactivated. Can someone help me? I have to make tax return

  • GraysonFisher5 The Happy Westie. (@GraysonFisher5) reported

    @Telstra Kayo needs to fix its programming style.

  • The_Real_BigO Kyle O (@The_Real_BigO) reported

    Oh My God! @Telstra. Never has purchasing a product been so difficult.

  • MailangiSeli seli mailangi (@MailangiSeli) reported

    @october_love10 I was with boost a while back it was good because it was cheap too but I think no network can out do Telstra tbh and I mean the least Telstra can be is good because there expensive af!!!

  • arlodoggington Arlo doggington (@arlodoggington) reported

    @Telstra can you tell me why the internet has been so slow in Keith South Australia recently? #telstra

  • Atlantyco_ Jerry (@Atlantyco_) reported

    @Telstra How about fixing people's current issues with their services than trying to promote new shite stuff?

  • october_love10 Seeeeyou ™ (@october_love10) reported

    Australians! Any of you with the Boost mobile network? If so, would you say it’s worth it? & is it better than the Telstra network?

  • brendanj_otoole Brendan O'Toole (@brendanj_otoole) reported

    @Telstra @Sissy358853639 You mean the feedback form which always yields a “too bad, it’s within spec” response from your team? Right.... I personally wouldn’t waste my time.