Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received May 14, 11:14 AM GMT+10.
- Internet (50%)
- Phone (39%)
- E-mail (6%)
- Wi-fi (6%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3124 , 3057 , 3128 , 3204 , 3123 , 3121 and 3030 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Phone | 4 days ago |
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Melbourne
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Internet | 5 days ago |
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Melbourne
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Phone | 6 days ago |
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Melbourne
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Phone | 6 days ago |
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Melbourne
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Internet | 13 days ago |
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Melbourne
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16 days ago |
Community Discussion
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Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Trevor Young (@trevoryoung) reported from Melbourne, Victoria@Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though
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Tizm™ (@TizmWorld) reported from Melbourne, Victoria@Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.
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Johnny (@JohnnyLydon) reported from Melbourne, Victoria@JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”
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Eileen Ormsby (@EileenOrmsby) reported from Melbourne, Victoria@Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution
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Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, VictoriaThe internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaThere’s customer service at Telstra anymore people should not have book
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Ananthasubramanian (@_chinmusic) reported from Melbourne, VictoriaFrustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?
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Thanks for coming (@VeteranDave) reported from Melbourne, VictoriaAsking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡
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James Hutcheon (@hutcho66) reported from Melbourne, Victoria@taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.
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Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, Victoria@Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story
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Kate (@Kate_B_Melb) reported from Melbourne, Victoria@beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??
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Melissa Begg (@melsybegg) reported from Melbourne, Victoria@ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, VictoriaLol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined
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Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria@TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.
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Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria@DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn
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Adam (@Adam_Goldman) reported from Melbourne, Victoria@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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not your real Dad (@meholt) reported from Melbourne, Victoria@Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.
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Tanya (@tigertufftanya) reported from Melbourne, Victoria@andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.
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Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service
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Peter Bannan (@PeterBannan5) reported from Melbourne, Victoria@Telstra That takes me to sign in, which takes me back to my account and the app.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Muskonomy (@muskonomy) reportedNEWS: Telstra and TPG push Australian government for competitive spectrum auctions despite SpaceX warning Australian mobile carriers Telstra and TPG Telecom have urged the government to go ahead with open, competitive auctions for spectrum licences used for mobile and satellite mobile services, even after SpaceX warned it would withhold Starlink satellite mobile service in Australia if it isn’t given priority access to key wireless spectrum. SpaceX has made it clear that its satellite-to-mobile network (Starlink Direct to Cell) needs guaranteed access to Australia’s wireless airwaves to launch its full services — including voice and data for phones directly from satellites. But Telstra and TPG argue that giving one provider priority access risks limiting competition and could lock in high prices for consumers. A TPG spokesperson said competitive auctions are important because market concentration is a real risk if policy settings favour a single operator. They stressed Australia should encourage multiple satellite providers and business models, not entrench dominance by any one company, whether traditional mobile or satellite-based. Telstra and TPG’s stance comes amid broader debate about how Australia will manage spectrum — a critical resource that carries all mobile voice, text and data traffic. The Australian Communications and Media Authority (ACMA) has been consulting on future spectrum licences and how to allocate them fairly as older licences expire and new services are developed. Telstra itself has been active in satellite-mobile tech, testing and rolling out basic satellite messaging in Australia using SpaceX’s Direct to Cell system, but carriers say full commercial services must not be tied to exclusive spectrum access for one provider.
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Andrew Cattermole (@Zenandy1962) reported@ArtistAffame @Brocklesnitch I used to ring Telstra after my night shift and I’d doze off and wake up and still be on hold so I’d hang up and go to bed and try again next morning.
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ARTCvan 🍉 (@ARTCvan) reported@frokfrdk don't forget Telstra/TPG/Optus might just block it from the network for no reason either... expensive *** paper weight
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Philippa Smith (@PhilippaASmith) reported@Lindajwil @Telstra Sorry to hear you are experiencing issues Linda. Organisations have so little consideration for customers and it is unacceptable when, like you, they are having to deal with so much.
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Oliver J (@oliverjanik) reported@loftwah I will never understand people who stay loyal to telstra or Optus
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ichi (@ichimikichiki) reported@Lisa9Sophia He's just an idiot. Remember when he added double the cost to the NBN because he wanted to use broken copper network in a corruption deal to bail out Telstra / Rupert Murdoch.
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melon_rind (@melone_rind) reportedI just wanna put it out there, @eBay has quite possibly the worst customer "support" I have ever experienced from a company. I will never deal with them after this. Ever. Quite possibly worse than @Telstra which is a new low.
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Dave Jones (@eevblog) reportedI found out what the problem was, the entire building is down. NBN backbone issue, so it's not the ISP. Found a guy in the building that runs a mobile repeater business for buildings like this and he has official contacts with Telstra who say it's going to be down for the whole long weekend. Everyone in the building is struggling with phone access. He's going to put a proposal into strata (handily, that's me!) to install mobile repeaters in the building and also the basement carpark. I said I'll approve it.
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Elizabeth Blackwell (@EBlackwell6280) reported@twoshedslegit @angelar68197975 They sold commercial businesses, not core sovereign functions, worth around $72 billion, including Telstra, the Commonwealth Bank, airports, and rail assets. I thought selling the airports and rail assets was a mistake. At the time they were losing money, so a long-term lease arrangement might have been a better approach than outright sale. That said, it was hardly a “Thatcherite disaster.” In many cases privatisation improved efficiency and competition, telecommunications being a clear example. Critics often highlight the lost future dividends, but overlook the massive debt reduction, the interest savings, and the fact that governments are generally poor at running commercial operations. .
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Far Canal 😏 (@FarCanall) reportedReally unsure, but I’ve seen the same sort of buffoons rise to the top at Aust Post, Telstra, etc. The phrase “**** floats to the Top” is pretty common in Govt Industies. Good thing is, once they get there, their incompetence is exposed for all to see. Nowhere to hide.