Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3142, 3207, 3004, 3122, 3977, 3124 and 3054.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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oztimmay79
(@Oztimmay) reported
from
Melbourne, State of Victoria
Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?
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Dave Williams
(@DangerousDaveW) reported
from
Melbourne, State of Victoria
Now the internet is down #telstra What’s next.. talking to my family?
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Pablo
(@pablonico85) reported
from
Melbourne, State of Victoria
@Telstra , internet down in Southbank. Do something please.
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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mrjc
(@jwilliamcarroll) reported
from
Melbourne, State of Victoria
@Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app
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PrincessPooket
(@JBPooket) reported
from
Melbourne, State of Victoria
@CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.
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Raza
(@rehanrazach) reported
from
Melbourne, State of Victoria
@Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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Wasif Bhatti
(@ip_sub_zero) reported
from
Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
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Christopher Sims
(@cjsims) reported
from
Melbourne, State of Victoria
@Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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A bit Suss
(@abitsuss) reported
from
Melbourne, State of Victoria
@Telstra is there an outage in Kew ?
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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Adrian Loverso
(@fabrehair) reported
from
Melbourne, State of Victoria
@Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified
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whoBCH
(@whoBCH) reported
from
Melbourne, State of Victoria
Telstra is having ******* problems and there’s less then an hour before fncs
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Lewis Le
(@LewisLe2) reported
from
Melbourne, State of Victoria
@Telstra Seems to be affecting Newport, Altona, Werribee as well. Please confirm if this is the case and you’re currently trying to fix the issue ASAP 😡
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Sean Callanan
(@seancallanan) reported
from
Melbourne, State of Victoria
@Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.
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Chris McAlinden
(@chrismca88) reported
from
Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Paula R
(@PaulaScarpa1) reported
@Letsgetreeaal @ShareZone5 @edthetechie Telstra is only one service provider though. There was 100% internet in Melbourne city today
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Senator Glenn Sterle
(@GlennSterle) reported
Earlier in the week I got an email from a truckie who told me that the @Telstra tower opposite the Caiguna roadhouse in WA was down. This meant that drivers couldn't use eftpos facilities to pay for food or petrol and it was going to take up to 7 days to be looked into …👇👇
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Grant
(@GrantHere) reported
@PaulaKammenga @overveenerick @OrwellRight This is the fakest post I've seen on twitter all day. That Telstra logo hasn't been used since 2011. Someone needs to up their photoshop skills if they want to fake an outage. Sorry to burst your bubble, guys
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Tony Sinclair
(@tsinclair73) reported
Thanks @Telstra for cutting off my service even though it’s been paid. #Useless
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Dave Raw
(@davetheraw) reported
@jitinbhasin21 @Telstra Did you get this fixed? I’ve had a similar problem activating a SIM card for 10days. Then when activated I get “sos only” calls. Repeatedly tried their help messaging service but I’m just getting the runaround. Atrocious customer service. @Telstra
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Steve
(@Reapers__au) reported
@Telstra @margotdate 90 dollars is a ****** rip-off best thing I ever did was **** use off and I think everybody else should do the same. Shop around people plenty of other providers out there cheaper prices and faster speeds also at least u can speak to somebody when u call
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Seric
(@SericOCE) reported
@Telstra Felt it in Adelaide, also causing a power outage at my house for the rest of the night
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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Will Roberts
(@willroberts777) reported
@Telstra Yes. Doesn’t help.
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Michelle Pavey
(@PositiveStuffAu) reported
@DBauze @Telstra @Optus Been there. Customer service was awesome but phone reception was pretty crappy.