Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3142, 3053, 3004, 3134, 3056 and 3141.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Eileen Ormsby
(@EileenOrmsby) reported
from
Melbourne, State of Victoria
@Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution
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Melissa Begg
(@melsybegg) reported
from
Melbourne, State of Victoria
@ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!
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Dale Monteith
(@dgmonty16) reported
from
Melbourne, State of Victoria
@Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
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Ayelbee
(@ayelbee1) reported
from
Melbourne, State of Victoria
Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Chris Nelson
(@qldtrials) reported
from
Melbourne, State of Victoria
@Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care
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Michelle Redfern
(@RedfernMichelle) reported
from
Melbourne, State of Victoria
@DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn
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Declan Martin
(@declanmartin75) reported
from
Melbourne, State of Victoria
@Aerohaveno @Telstra Never ending these days
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Dale Monteith
(@dgmonty16) reported
from
Melbourne, State of Victoria
@debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service
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Dale Monteith
(@dgmonty16) reported
from
Melbourne, State of Victoria
@Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@KenCrompton Vodafone are horrible and Telstra are way overpriced
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Woody Alyx
(@Woody_Alyx) reported
from
Melbourne, State of Victoria
@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
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Chelle 😘🤗 Tim's no 1 Fan
(@SgtJackVX35482) reported
from
Melbourne, State of Victoria
@Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story
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***** Melo
(@guidomelo1) reported
from
Melbourne, State of Victoria
@Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence
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brooksieg
(@brooksieg) reported
from
Melbourne, State of Victoria
@telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Carsten Bauer
(@numloxx) reported
@Telstra Service is up, but the slow speeds are still present in Paraburdoo.
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💧Shane Bryan
(@ShaneBryan_IT) reported
Grab a free @Foxtel IQ5 they said, it’s great they said. Yeah, until your @Telstra @NBN_Australia connection goes down and you can’t even get FTA channels… I knew I’d regret upgrading. 🙄
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Escaped
(@farthing3) reported
@Telstra What about your residential customers? You close cases without resolving them!! @Michael13584052 You have had me for hours on phone, with chat support on your website for 1.5 to 3 hours daily now for weeks, with no resolution!!
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Lee Maynard
(@chubacker) reported
@Telstra I have hundreds of clients in that area and have had them for 14 years. their major complaint has always been poor internet and herendous mobile service as we need to contact these people prior to visit. "looking In to it " clearly may not be the answer
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NotAbbee
(@NotAbbee) reported
AUSTRALIAN ADULTS: I NEED YOUR HELP!! is telstra or optus better for internet? :]
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Julie Vaux
(@yohornsby) reported
@Telstra That connected me to a chatbot who may or may not have connected me to a human who may or may not be on the technical faults team and meanwhile I have no wifi network connection for work or pleasure unless irs something online that can be done on my mobile
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strings2273
(@Strings2273) reported
@barkndogz @Telstra Absolutely killing me. Kids playing XBOX or PS4 and I’m trying to work and wifi says no internet connection. No communication from @Telstra until there’s a complaint. I bet I get turn it off and back on. Then need to set up Google home again PATHETIC
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Julie Vaux
(@yohornsby) reported
@Telstra They are now saying there was a network misalignment and that nbn is doing remore testing and if that doesnt work a technician is coming tomorrow
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Lee Maynard
(@chubacker) reported
@Telstra if it takes 5 days to reconnect my business lines that you illegally disconnected without even a phone call or a message how long will it take to improve service in those areas if these people aren't hounding you every day like I had to.
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Lee Maynard
(@chubacker) reported
@Telstra as usual didn't think it would get to Andy. he must think he is doing a wonderful job. obviously he is a protected species. how is he going to know how poor a job he is doing if you keep hiding messages from him.