Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3008, 3122, 3038, 3976, 3124, 3166 and 3006.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (37%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Shaun Byrne
(@byrnecore) reported
from
Melbourne, State of Victoria
@mcf_21 @Telstra It’s the Telstra network, not public dude! But yes, beware vulnerable public wifi!!
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Craig Morgan
(@Cram3073) reported
from
Melbourne, State of Victoria
@Telstra this is getting ridiculous with the outage in my area #3073 now we are out until the 24th June because some contractor stuffed up and dug the wrong cable. This started the week you sent me a modem to use on the #nbn once it’s activated but not giving
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Henry Sutanto
(@fbib) reported
from
Melbourne, State of Victoria
@Telstra when I was connected with cable, I can stream anything with no problem, since changed to NBN streaming live sport is horrible!
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Tony Hamlyn
(@CampCounsellor) reported
from
Melbourne, State of Victoria
Hey @BelongAU you made me wait 4days for a 2nd @telstra techguy! He came and went, made a wrong call re my cable issue without consulting me, and now I’m being told I have to wait even longer. IT’s BEEN OVER FOUR WEEKS!!! PLEASE get him back NOW or I’ll complain to @TIOAustralia
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@vogrady2132 @RobbiePHannan @Bukumbooee @NickRossTech @delpjm @Kynes3 @Lellane @ABCmediawatch @Commsday @StevejCbr @jonaholmes48 Oh it’s great out in North Balwyn. Numerous addresses in our str have Telstra connections but don’t appear on NBN list. I got address added after a query at NBN booth in Doncaster. Then it disappeared, got it back but NBN site says no service till next May - next door has NBN!
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra your technician who is still in the street is refusing to fix a fault that they created. He refuses to fix it. No customer service.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra No thanks. I have been through this process so many times before and it is way to painful. You have made so many Australian workers redundant, outsourced entire workforces and the quality of your product and service has suffered greatly. I'm out.
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Andy Maher
(@AndyMaherDFA) reported
from
Melbourne, State of Victoria
@Telstra Have spent hours already on the line to customer service staff. They’re follow up has been poor.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra It is still under investigation, my 4g backup is absolutley useless and this has to be the 20th outage this year. I do not want to spend hours on the phone trying to get compensated for this. I'm done. Telstra disgusts me from a moral perspective as well as service. I'm out.
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Nando 💪🇦🇺🇦🇷
(@ferparra) reported
from
Melbourne, State of Victoria
@russkalz @Telstra @Microsoft Telstra’s strategy is trying to enter every single market on which they are terrible at.
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Adam Wilson
(@gussyboy81) reported
from
Melbourne, State of Victoria
@Telstra The website reports no outage. My NTD box just has a solid red light on the alarm
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Shaun Byrne
(@byrnecore) reported
from
Melbourne, State of Victoria
The city loop’s internet connectivity is poor. I’m not sure if the traffic has increased or the type of traffic has changed. I do know I spend from southern cross to west Richmond turning my data on and off trying to find a legitimate connection though. Ping @Telstra
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Jake Bozinovski 🐝⚫️⚪️
(@TheRealBozza1) reported
from
Melbourne, State of Victoria
@Nat_Edwards @AFLcomau Nat, also I like to mention if you're a Telstra customer and your out and about it's data free.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra I have already opened an account with another company. I just needed to vent my frustrations with what remains of this once great Australian company. You made 3.6 Billion last year How about settle for 3.5bil and keep your Australian workforce and quality of service. Shame
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💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@MeckeringBoy Can't get signal in Cabrini in Malvern unless you are with Telstra
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Ben Beech
(@BenBeech22) reported
from
Melbourne, State of Victoria
@martinud @AndyMaherDFA @Telstra At my work I get my guys to do that. Trying to get automation through apps, tracking etc like Uber. Unfortunately things can change though / emergency jobs get thrown in, delays on site. So never always straight forward
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Andy Maher
(@AndyMaherDFA) reported
from
Melbourne, State of Victoria
In the pursuit of decency and fairness can I publicly thank Jeff from @Telstra for fixing our internet issues.
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Melissa Kennedy
(@Melissankennedy) reported
from
Melbourne, State of Victoria
@Telstra I’ve sent you a DM. My Nan is in hospital and needs to be able to call us. This is an urgent issue.
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Chloe Fomo 💜💙💚💛❤
(@ChloeFomo) reported
from
Melbourne, State of Victoria
@Telstra Greg, thanks for your response however, It was reported to Telstra and all they wanted to know was who did it!! I don't have direct infornation on that one either. Still no-one has come out to fix it up.
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Shaun
(@Sbarry86) reported
from
Melbourne, State of Victoria
@mpowney @Telstra Telstra also close of ombudsman complaints as dissatisfied. With out calling that customer. They are rude as
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Puneet Titoria
(@Poonster1) reported
@Telstra ridiculous that 10 days after I reported an issue with your One Number service and 3 layers of terrible support, the best you can come up with is ‘there is a fault’. A quick internet search shows people have had the same issue since at least 2020! Can you fix this?
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💉💉💉Liam Alexander
(@liamalexander) reported
@Telstra I complained about a very rude member of staff several hours ago. Nothing has been done. Is being rude to customers and fobbing them off now @Telstra policy?
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Puneet Titoria
(@Poonster1) reported
@Telstra Plus I’ve now got back in touch with the chat facility and they can’t access any previous details as the case is closed, so I’m having to go through the whole rigmarole again. Awful. Time for the TIO I think.
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Ben Woonton
(@BWoonton) reported
@Telstra I have mate. It’s not all the time but it’s definitely stretched for mobile internet service with the current population increase.
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Ayik
(@wvozd) reported
******** telstra
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Todd Sal
(@Todd_Sal) reported
@Telstra Hi Anto. Not recently, no. It’s always been terrible here. I may have complained in the past, but it seems to fall on deaf ears. How do I raise it with those teams?
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who am I?
(@theking_otter) reported
@Telstra No Your website never shows outages, everything has been restated, multiple modems have been tried, what's the issue in the area. I have full download when it connects and no upload
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Ben Woonton
(@BWoonton) reported
@Telstra Downloading is extremely slow.
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💉💉💉Liam Alexander
(@liamalexander) reported
@Telstra Your technical staff are very rude and seem unable to understand plain English. I'm considering changing providers, outrageously awful service. #DoBetter
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Puneet Titoria
(@Poonster1) reported
@Telstra I have no idea if I have a case in progress; the last tech I spoke to advised there was a fault and no estimated time to resolution. They then asked if they could close the case! 🤨 For all I know, they may have done.