Telstra Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	2 days ago
Melbourne	Phone	5 days ago
Melbourne	Phone	5 days ago
Melbourne	Internet	5 days ago
Melbourne	E-mail	6 days ago
Melbourne	Phone	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Pamela (@PamelaD888) reported 23 seconds ago from Melbourne, Victoria

  @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

• 
  Clare Murphy (@ClareAliceMurph) reported 57 seconds ago from Melbourne, Victoria

  @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

• 
  ***** Melo (@guidomelo1) reported 5 minutes ago from Melbourne, Victoria

  @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

• 
  Glenn Hampson (@GlennHampson) reported 5 minutes ago from Melbourne, Victoria

  @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 9 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

• 
  Melissa Begg (@melsybegg) reported 9 minutes ago from Melbourne, Victoria

  @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

• 
  Chris Nelson (@qldtrials) reported 12 minutes ago from Melbourne, Victoria

  @Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 15 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

• 
  Timothy 💉💉💉 (@timothy_89) reported 17 minutes ago from Melbourne, Victoria

  Only getting 3G in collingwood @Telstra 5G outage?

• 
  Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported 22 minutes ago from Melbourne, Victoria

  @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

• 
  Tania (@taniadalts) reported 25 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

• 
  Ayelbee (@ayelbee1) reported 33 minutes ago from Melbourne, Victoria

  Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

• 
  Michelle Redfern (@RedfernMichelle) reported 34 minutes ago from Melbourne, Victoria

  @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

• 
  Glenn Hampson (@GlennHampson) reported 39 minutes ago from Melbourne, Victoria

  @KenCrompton Vodafone are horrible and Telstra are way overpriced

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 39 minutes ago from Melbourne, Victoria

  @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

• 
  Michael Jessopp (@ppossej) reported 40 minutes ago from Melbourne, Victoria

  Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

• 
  Ben (@czaxx) reported 49 minutes ago from Melbourne, Victoria

  Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

• 
  Clare Murphy (@ClareAliceMurph) reported 54 minutes ago from Melbourne, Victoria

  Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

• 
  Johnny (@JohnnyLydon) reported 56 minutes ago from Melbourne, Victoria

  @JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 56 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sandy Clare (@ForU2CSandy) reported 5 minutes ago

  @Telstra Having issues with our phone line and the NBN internet service. Tried calling this morning but still waiting after an hour we gave up.

• 
  Toshi (@ToshiChatzalot) reported 7 minutes ago

  When your internet drops 7 times a day. Can't even work from home in a pandemic because the connect is not stable, can't stream or watch movies nor even play games. Logged a job 21 days ago with no updates, 3 techs where meant to come out but they never came... Gg @Telstra

• 
  CiceroConsultancy (@CiceroConsulta1) reported 9 minutes ago

  @Telstra mobile broadband sucks *****. My I/net speed is slower than dialup 20 years ago.

• 
  George Wolfgramm (@GeorgeWolfgram2) reported 13 minutes ago from Sydney, New South Wales

  Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol

• 
  Sandeep Singh (@Sandeep31058330) reported 13 minutes ago

  @Telstra Your support chat support is constantly failing and changing the story every hour.

• 
  chris murphy (@chrismurphys) reported 14 minutes ago

  @Telstra @Luluflower2020 Read my complaint @Telstra Another day without a response. Lying to me all the time that someone would be in touch. No one has called again again again again again again…

• 
  chris murphy (@chrismurphys) reported 16 minutes ago

  Now I have Angela telling me she has emailed the case manager. Bring list of people who have promised to drink to that to 6 @Telstra No contact nothing achieved by anyone. Fake help

• 
  RSR (@RSRMars) reported 22 minutes ago

  Can you believe after all this time I still have Internet issues! Called them again yesterday and apparently the last two phone queries that cost hours never was logged. What the frack #Telstra lift your game man my patience is wearing super thin!!! Grrrrr. Paying for nought 😡

• 
  SLAVES TO SCHADENFREUDE CRIMINAL FASCIST ZIONISTS (@colleenmenzies) reported 22 minutes ago

  Phone coverage is absolutely pathetic - Third World Standard - At premium cost to customer! #Telstra

• 
  Tianhao🏠😷 (@tianhao_au) reported 23 minutes ago

  @Telstra hi, having some issues to register a telstra ID.