Telstra

Telstra Outage Report in Melbourne, State of Victoria

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3003, 3008, 3065, 3053 and 3025.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 06/20/2025 23:50

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (21%)

    E-mail (21%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • Kate_B_Melb Kate (@Kate_B_Melb) reported from Melbourne, State of Victoria

    @beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??

  • JohnnyLydon Johnny (@JohnnyLydon) reported from Melbourne, State of Victoria

    Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

  • VeteranDave Thanks for coming (@VeteranDave) reported from Melbourne, State of Victoria

    Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

  • jamesphumphreys James (@jamesphumphreys) reported from Melbourne, State of Victoria

    @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

  • TizmWorld Tizm™ (@TizmWorld) reported from Melbourne, State of Victoria

    @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

  • TheVision_13 Vision 🍌 (@TheVision_13) reported from Melbourne, State of Victoria

    The Telstra logo on the 50 looks so bad, really doesn’t need the blue background

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?

  • nicksplitter Nick Splitter (@nicksplitter) reported from Melbourne, State of Victoria

    . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • GlennHampson Glenn Hampson 🐢 (@GlennHampson) reported from Melbourne, State of Victoria

    @PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    @peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

  • sthmel Tony Margaritis (@sthmel) reported from Melbourne, State of Victoria

    @Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported from Melbourne, State of Victoria

    6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TallNupinks Tall Nupinks (@TallNupinks) reported

    Wait up… so he isn’t being charged for the actual post, but because he used Telstra/Optus/The NBN to post it? “Byrne used a carriage service ‘in a manner that a reasonable person would regard as menacing’”. Wonder whether he’d be in this position had he used a VPN as they wouldn’t have been able to view the content on the carriage service.

  • MarinaStehle Marina Stehle (@MarinaStehle) reported

    I swapped from optus to telstra recently. Was not happy with only option being auto debit, and not getting any invoices from optus except for 20 pages double spaced ones on app. I found optus service has backslided for past 4 or 5 years. Now Telstra is same pricing but much better coverage and much more polite and helpful customer service. I also noted Optus has been targeting vulnerable people.... etc. ..hmm and was fined 100million dollars. I highly advise to get a comparison quote from Telstra! I think you will realise i am correct. Telstra email proper invoices and still offer landlines etc. Much better!!!

  • MarinaStehle Marina Stehle (@MarinaStehle) reported

    I swapped from optus to telstra recently. Was not happy with only optuon being auto bebit, and not getting any invoices from optus except for 20 pages double spaced ones on app. I found optus service has backslided for past 4 or 5 years. Now Telstra is same pricing but much better coverage and much more polite and helpful customer service. I also noted Optus has been targeting vulnerable people.... etc. ..hmm and was fined 100million dollars. I highly advise to get a comparison quote from Telstra! I think you will realise i am correct. Telstra email proper invoices and still offer landlines etc. Much better!!!

  • LamarLowder Lamar Lowder (@LamarLowder) reported

    @optus_help the telco that leaked millions of customer records, now wants your biometric data just to change your plan. Not. Gonna. Happen. Hello @Telstra ?

  • Justkiddingmay1 Justkiddingmayb (@Justkiddingmay1) reported

    @MadisonKing_fox Interesting Post. But one wonders who had the Money to pay for these Seismic Shifts - It wasn't the Unions It was the Yanks. It's why Telstra got broken up for sake of Competion Re Optus. Woodside, Chevron, Bass Strait. Manufacturing didn't go off shore till 2005. Cars gone 2017

  • changeTc_Au Change. The Channel 🇦🇺 🇦🇷 (@changeTc_Au) reported

    Leader in technology? Here is a list of companies that faced cyber attacks in the last 3 years • Optus • Medibank • MediSecure • Early Settler • Australian Retirement Trust • AustralianSuper • Hostplus • Rest • Insignia Financial • Telstra • National Australia Bank (NAB) • Services NSW • The Australian • ABC • Skeggs Goldstein • Ascot Vale Health Group I struggle to get any reception anywhere in the suburbs. Our NBN service sucks *****. So essentially. You're building homes that only rely on electricity, banning gas.(too busy gifting that resource to other countries) You're putting turbines that don't help the environment and cost way too much to maintain and are not a long-term solution. You're pushing for more solar farms but blanketting the skies with chemicals to block out the sun. You will fry the system. The EV infrastructure can't even handle the demand of vehicles needing a charge. You made a deal with your communist buddies to bring poorly built and copied EVs here, killing any other option or brand to do business in Australia. It is safe to say that you must be the absolute worst prime minister or leader in history.

  • anilupd Anil Upadhyāyā (@anilupd) reported

    Dear @australiapost Why do you sell phaseout 3G phone to elderly people in community? Aren’t you ashamed of it, as Telstra and Optus stopped 3G network a year ago?

  • c0n_AU Con! (@c0n_AU) reported

    Hey @Optus... trying to give feedback about sh!tty coverage in a Hospital. Your team has "reported that everything is working normally, so the issues isnt due to the network" ... rubbish. Telstra IBC works fine, but yours doesnt. You try holding a call there and you'll see.

  • FunnellMike Mike Funnell (@FunnellMike) reported

    @agentsmart @aparachick The “burner type” Android phones I’ve had (and not really used) were sent to me by Telstra when they shut down the 2G then 3G networks - even though I’d already replaced my dumb-phone with a new (if old-fashioned) Nokia - often eBay’d from O/S ‘cause not offered here). Cheap as!

  • yarramundafarm1 yarramundafarmer (@yarramundafarm1) reported

    @DavidSandow1 And just wait for the price increase from Telstra in July for your service, have battled with Telstra the last few weeks with the same problem and nearly the same circumstances your in to no avail, people telling you to get starlink, you shouldn’t have to when it once worked