Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3068, 3135, 3006, 3142, 3087 and 3148.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra No thanks. I have been through this process so many times before and it is way to painful. You have made so many Australian workers redundant, outsourced entire workforces and the quality of your product and service has suffered greatly. I'm out.
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Martin Creely
(@martincreely) reported
from
Melbourne, State of Victoria
Ok @telstra. Thats it. If the issues with foxtel and hfc internet in the 3165 vic area arent permanently SORTED by 12.00 12/06/19 this is going to the TIO. Had enough of lost business hours !.
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Henry Sutanto
(@fbib) reported
from
Melbourne, State of Victoria
@Telstra when I was connected with cable, I can stream anything with no problem, since changed to NBN streaming live sport is horrible!
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Tony Hamlyn
(@CampCounsellor) reported
from
Melbourne, State of Victoria
Hey @BelongAU you made me wait 4days for a 2nd @telstra techguy! He came and went, made a wrong call re my cable issue without consulting me, and now I’m being told I have to wait even longer. IT’s BEEN OVER FOUR WEEKS!!! PLEASE get him back NOW or I’ll complain to @TIOAustralia
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Andy Maher
(@AndyMaherDFA) reported
from
Melbourne, State of Victoria
In the pursuit of decency and fairness can I publicly thank Jeff from @Telstra for fixing our internet issues.
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Jake Bozinovski 🐝⚫️⚪️
(@TheRealBozza1) reported
from
Melbourne, State of Victoria
@Nat_Edwards @AFLcomau Nat, also I like to mention if you're a Telstra customer and your out and about it's data free.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra It is still under investigation, my 4g backup is absolutley useless and this has to be the 20th outage this year. I do not want to spend hours on the phone trying to get compensated for this. I'm done. Telstra disgusts me from a moral perspective as well as service. I'm out.
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R. Obocop
(@raaahbin) reported
from
Melbourne, State of Victoria
holy **** have I not missed trying to talk to @Telstra. The voice-guided menu is absolutely atrocious.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@vogrady2132 @RobbiePHannan @Bukumbooee @NickRossTech @delpjm @Kynes3 @Lellane @ABCmediawatch @Commsday @StevejCbr @jonaholmes48 Oh it’s great out in North Balwyn. Numerous addresses in our str have Telstra connections but don’t appear on NBN list. I got address added after a query at NBN booth in Doncaster. Then it disappeared, got it back but NBN site says no service till next May - next door has NBN!
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💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@MeckeringBoy Can't get signal in Cabrini in Malvern unless you are with Telstra
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Ben Beech
(@BenBeech22) reported
from
Melbourne, State of Victoria
@martinud @AndyMaherDFA @Telstra At my work I get my guys to do that. Trying to get automation through apps, tracking etc like Uber. Unfortunately things can change though / emergency jobs get thrown in, delays on site. So never always straight forward
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Craig Morgan
(@Cram3073) reported
from
Melbourne, State of Victoria
@Telstra this is getting ridiculous with the outage in my area #3073 now we are out until the 24th June because some contractor stuffed up and dug the wrong cable. This started the week you sent me a modem to use on the #nbn once it’s activated but not giving
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Leo Stevenson
(@Leo__stevenson) reported
from
Melbourne, State of Victoria
@Telstra Yeah it’s switched over. The 4G is woeful though. And I don’t want to wait until Wednesday for a fix
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Andy Maher
(@AndyMaherDFA) reported
from
Melbourne, State of Victoria
@Telstra Have spent hours already on the line to customer service staff. They’re follow up has been poor.
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Shaun
(@Sbarry86) reported
from
Melbourne, State of Victoria
@mpowney @Telstra Telstra also close of ombudsman complaints as dissatisfied. With out calling that customer. They are rude as
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Telstra I have already opened an account with another company. I just needed to vent my frustrations with what remains of this once great Australian company. You made 3.6 Billion last year How about settle for 3.5bil and keep your Australian workforce and quality of service. Shame
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#Santu
(@I_SANATAN) reported
from
Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
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jf
(@jfcwbrrr) reported
from
Melbourne, State of Victoria
@Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔
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Nando 💪🇦🇺🇦🇷
(@ferparra) reported
from
Melbourne, State of Victoria
@russkalz @Telstra @Microsoft Telstra’s strategy is trying to enter every single market on which they are terrible at.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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TC50730
(@tc50730) reported
The supermarkets (Coles & Ww & 711) are getting crazy on multiple fronts. Some crossover into fuel and other. Even Telstra and Origin who are basic service providers, are inundating customers with promotion deals. I'm surprised this is even tolerated by governments.
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Rob Marshall 🇮🇲
(@RobHealy16) reported
@Telstra thumbs down, halving my home internet speed before I could “update” to a better plan ie pay more. How is this not some form of gouging? All of a sudden streaming services stopped working.
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Ash
(@AshSkittle) reported
@Telstra The only tracking code I got was for the cancellation of the service
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Nova07
(@HNova07) reported
@Telstra Reset the app and checked if there were any other updates - still not working
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bower | OG777 🇦🇺
(@turntablekungfu) reported
@Telstra @WassimMuna Having this exact problem right now..
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AvSteR
(@AviOrski) reported
@NBN_Australia @n_c_oz Let’s be clear - what is the team doing? If 2 properties are the issue for so many why aren’t you just disconnecting them from the network? 10s if not 100s of homes and families are impacted for almost 2 weeks! Please escalate further! @Telstra
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Sivanes Phillipson
(@profsivanes) reported
@Telstra Hey Telstra, NBN cancelled the appointment and you guys didn’t bother telling us! We had to chase it up! 1 week no internet no solution and nothing nada zero from telstra
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Dylan Walkden
(@DylanWalkden) reported
@bajo @Aussie_BB I have a friend with ABB whose Telstra mobile refused to use WiFi calling. They spent almost a week calling Telstra support and going into a Telstra store trying to get it fixed. In desperation he called ABB who found a manual online and helped him get it working. A++.
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bower | OG777 🇦🇺
(@turntablekungfu) reported
@Telstra Not unless you can find what the solution to the above issue was
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Frost Farms
(@frost_farms) reported
@IngridHarrison @Telstra Haha yeah, honestly terrible service