Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	11 hours ago
Melbourne	Phone	12 hours ago
Melbourne	Phone	15 hours ago
Melbourne	Phone	15 hours ago
Melbourne	Phone	16 hours ago
Melbourne	Phone	16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Daniel Matthews (@DanRobMat) reported 6 minutes ago from Melbourne, Victoria

  @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 7 minutes ago from Melbourne, Victoria

  Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

• 
  DevaDev (@DevaDev21) reported 11 minutes ago from Melbourne, Victoria

  @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

• 
  DevaDev (@DevaDev21) reported 13 minutes ago from Melbourne, Victoria

  @Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.

• 
  Ananthasubramanian (@_chinmusic) reported 15 minutes ago from Melbourne, Victoria

  Frustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?

• 
  Melissa Begg (@melsybegg) reported 17 minutes ago from Melbourne, Victoria

  @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

• 
  James (@jamesphumphreys) reported 20 minutes ago from Melbourne, Victoria

  @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

• 
  Tony Margaritis (@sthmel) reported 24 minutes ago from Melbourne, Victoria

  @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

• 
  Danial Smith (@daniel2509) reported 25 minutes ago from Melbourne, Victoria

  @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

• 
  Dale Monteith (@dgmonty16) reported 25 minutes ago from Melbourne, Victoria

  @Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.

• 
  Declan Martin (@declanmartin75) reported 26 minutes ago from Melbourne, Victoria

  @Aerohaveno @Telstra Never ending these days

• 
  Clare Murphy (@ClareAliceMurph) reported 32 minutes ago from Melbourne, Victoria

  @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

• 
  Paul (@MervtheMonster) reported 34 minutes ago from Melbourne, Victoria

  @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

• 
  Pickles (@Piiiiickles) reported 35 minutes ago from Melbourne, Victoria

  @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

• 
  DevaDev (@DevaDev21) reported 37 minutes ago from Melbourne, Victoria

  @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

• 
  Ben (@czaxx) reported 38 minutes ago from Melbourne, Victoria

  Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

• 
  Clare Murphy (@ClareAliceMurph) reported 43 minutes ago from Melbourne, Victoria

  Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 52 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

• 
  Dale Monteith (@dgmonty16) reported 55 minutes ago from Melbourne, Victoria

  @Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better

• 
  Tim (@TimothyJ_23) reported 58 minutes ago from Melbourne, Victoria

  @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  👠 ☔ 👌🇦🇺 🏳️‍🌈Golden Girl (@Terri_1987a) reported 4 minutes ago

  @Westgat06583980 It has something to do with VicTrack as they use the Telstra network to radio trains

• 
  Pauline leonard (@Pauline21359471) reported 6 minutes ago

  @AlanBixter @Telstra how dangerous for all the necessary services eg ambulance etc thats very poor in a country this big that relies on critical communication

• 
  Stock Croc (Value Investor) (@ValueCroc) reported 8 minutes ago

  Australia’s largest Telco Telstra’s Outage yesterday Is a Wake-Up Call: Why Satellite Redundancy Matters More Than Ever $ASTS Australia woke up on Wednesday to find its largest telco offline. Telstra’s mobile network went down nationwide when a cluster of timekeeping nodes inside the company’s data centres stopped synchronising properly. The disruption rippled through the day: trains suspended, EFTPOS and taxi payments failed in places, and Uber and EV charging platform Chargefox both reported issues. Emergency service equivalent of 911 ie Triple-zero access became the most sensitive thread of the story. That’s the real lesson here, and it reaches well beyond Telstra. Developed-world telcos have spent decades building single, deeply optimised terrestrial networks with comparatively little redundancy underneath them. As more of daily life, payments, transit, emergency response, routes through one mobile network with no fallback, the cost of a bad software update or a failed sync node keeps rising. Direct-to-device satellite is still early and still limited, but it’s the first real second layer this industry has had, and it’s arriving from two directions at once: 🐊Starlink’s consumer-facing model, already live with carriers across the US, Japan, New Zealand and elsewhere, and 🐊AST SpaceMobile’s $ASTS wholesale approach, which is signing long-term commercial agreements with AT&T, Verizon, Vodafone, Bell and stc rather than trying to compete with any of them. I invested in ASTS, after this incident, not because I think it’s about to parachute into a Telstra outage, but because this is a small yet concrete example of the structural gap it’s built to fill. Though ASTS buildout risk is real, more BlueBird satellites still need to launch and commercial service is only just ramping through 2026, but the demand side of the thesis got a little more obvious this week, and not just in Australia. This is not financial advice. I invested in ASTS and may buy/sell at any time. DYOR.

• 
  Tania Campbell (@TaniaC1072) reported 8 minutes ago

  @WindsorBeaver @thmsenglsh My phone is Telstra I had no problems but I just changed modem from Telstra to starlink and it’s so much better and cheaper

• 
  sam (@JudgeJungHeewon) reported 10 minutes ago

  Sure Odysseus had it rough, but did he have to deal with public transport during the telstra outage? NO HE DIDNT! IVE GONE THROUGH HELL AND BACK AND THERE WAS NO REWARD WAITING FOR ME AT THE END OF IT ALL

• 
  Professor_Stinks (@ProfessorStinks) reported 10 minutes ago

  Footage used by the bunker to confirm Bostock didn’t knock on now confirms he did knock on in post match review. Error being blamed on #Telstra outage. Can’t make this **** up! #soo #origin

• 
  Katie the Exposer Of Albos Verbal Bullshit. (@SenstiveHearts) reported 13 minutes ago

  Hello @Ausbobsmit today I Had a Frustrating Day of Nothing Working. My In app Bank Card Didn't work on the Bus Or in office Works. The Bank said It was Because of Telstra Outage Iam Not with Telstra. THIS country Keeps The Borders Open But Can't Keep a Phone Company Working. 😡😡

• 
  Dr Ravi Nayyar (@ravirockks) reported 15 minutes ago

  'The telco first identified a problem impacting "some" mobile phone calls and data services at about 4.30am on Wednesday, with Telstra advising Ms Wells's staff about the network crash at about 7am.

• 
  Steven Payne (@CmonMick) reported 15 minutes ago

  @FetchStep @Telstra Classic. A once government owned asset is privatised by the Libs. The privatised company then delivers a **** service. Punters blame Labor government for the **** service of a now private company🤷🤦

• 
  Samuel ⏳ (@osborne_sam) reported 16 minutes ago

  a likely root cause of the Telstra GPS node bug full extended week as a single integer is the older/legacy storage method used in GPS timing devices splitting the week into low (10-bit) + high bits using bit fields is the newer, more modern approach firmware updates that change the storage format from full week to bit fields are common but risky, as they require correct data migration the Telstra outage was most likely caused by a bug during such a storage format change in a firmware update a firmware update changed from storing the full week number to using the low and high bit-field structure the new firmware read the old data from NVRAM using the new bit-field layout without properly converting it because the bits were misaligned, the week_high value was interpreted as 1 less than it should have been this results in the time being exactly 1024 weeks too low (~November 2006) example // What the old firmware stored (simple integer) uint16_t old_stored = 2426; // Full extended week // New firmware reads it using bit fields (buggy) struct gps_week new_read; memcpy(&new_read, &old_stored, sizeof(uint16_t)); // Due to bit misalignment: // week_low might get 378 // week_high might get 1 instead of 2 uint16_t reconstructed = (new_read.week_high << 10) | new_read.week_low; // Result: 1*1024 + 378 = 1402 exactly 1024 weeks too low