Telstra Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Wi-fi	8 hours ago
Melbourne	Internet	1 day ago
Melbourne	Internet	3 days ago
Melbourne	Phone	6 days ago
Melbourne	Phone	7 days ago
Melbourne	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Stephanie Johnson (@SeeingWithStars) reported 13 minutes ago from Melbourne, Victoria

  Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today

• 
  warmos travos (@warmostravos) reported 15 minutes ago from Melbourne, Victoria

  @Telstra pleeease help me find out where my order is at, I’ve got no other way to contact

• 
  Hho (@Hho39682157) reported 18 minutes ago from Melbourne, Victoria

  @elonmusk In 🇦🇺, Telstra finding network crowded problems as many went working, studying, watching from home.

• 
  Asjad Hilmy (@HilmyAsjad) reported 21 minutes ago from Melbourne, Victoria

  No wifi connection. No customer services. Experiencing worst days. @Telstra wasting my phone internet data. #COVIDIOTS #COVIDー19 #telstraconnection

• 
  Teddy (@Teddy88367023) reported 22 minutes ago from Melbourne, Victoria

  @Telstra just having problems with phone,my plan and applying the Telstra app. Elsternwick branch advised me that due to isolations no one can assist... WOW. The lad needed a bath.

• 
  James Findlay (@james_findlay) reported 27 minutes ago from Melbourne, Victoria

  Just got a *HUGE* bill from @Telstra for disconnecting my shit ADSL connection despite being told in-store and on the phone that there wouldn't be a charge. I'm furious and have asked them to check the phone recording. Next I'll go to the ombudsmen. FURIOUS.

• 
  Abhinav Gupta (@abhi5148) reported 33 minutes ago from Melbourne, Victoria

  @Telstra Hi Team, on a IVRS call I am unable to select options even after pressing the desired key. This problem is happening only when calling from Telstra network. Please check and fix this asap!

• 
  Stephanie 🖤🤍💜 | 💛🐞 (@fpvs) reported 39 minutes ago from Melbourne, Victoria

  My mobile is not accepting calls. I'm with Belong, which operates on @Telstra. It looks to be affecting all Telstra services at the moment. Can make calls, data works, SMS works. Just incoming calls aren't working. Message says service isn't connected.

• 
  Nathan Bobik (@nathan_bobik) reported 43 minutes ago from Melbourne, Victoria

  @NBN_Australia So im waiting for updates from @Telstra, who are waiting for updates from you...and your response to Telstra is we’ll fix it in 7 weeks...then your customer can book in a new appointment.... which will be another 2 weeks.

• 
  jk (@JohnnyLydon) reported 45 minutes ago from Melbourne, Victoria

  @vanOnselenP The ex Telstra copper wiring was never going to be up to the job according to ex Telstra techies I have spoken to. We have waited two years and only now have we been told we are eligible to connect to NBN because the old infrastructure needed to be upgraded in our neighbourhood

• 
  Harper&Blohm Cheese (@harperandblohm) reported 45 minutes ago from Melbourne, Victoria

  @Telstra When I looked there was not a known issue of business landlines being diverted to previous owners personal mobile phones

• 
  Tom (@tommyhare82) reported 49 minutes ago from Melbourne, Victoria

  @Telstra @NBN_Australia completely unacceptable when someone gives you a weeks notice on moving house to have a customer be without internet for two weeks. I can’t work

• 
  TimeTravel w/ #NightTerrace (@PetraElliott) reported 50 minutes ago from Melbourne, Victoria

  @JB_AU I haven’t received one. I’m on the Telstra network via Aldi mobile.

• 
  PR (@TheSarge61) reported 51 minutes ago from Melbourne, Victoria

  @Telstra you have a major 24hr police station in Melbourne without phones and internet due to an NBN cable issue, it's been nearly 20hrs now and no fix. I think you should escalate this issue ASAP.

• 
  Harper&Blohm Cheese (@harperandblohm) reported 56 minutes ago from Melbourne, Victoria

  To those trying to call the shop and find your calls going to a lovely French ladies mobile we are trying to fix this issue and have been on hold with @Telstra since 9am this morning. You can text through any orders or questions to 0438 693 162

• 
  Kharla Williams (@KharlaWilliams) reported 60 minutes ago from Melbourne, Victoria

  @Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium

• 
  Michael Carmody (@EmJaeCaer) reported 1 hour ago from Melbourne, Victoria

  @triplezerotv @ConkyOCE @Telstra Nah. Telstra block all packets marked with DiffServ/DSCP on their network.

• 
  CoryCobain (@CoryCobain) reported 1 hour ago from Melbourne, Victoria

  @Telstra outage in Bundoora Victoria. Internet. Has been out for 4 days with no sign of a fix. It’s a long weekend. We stream everything. Fix your BS up.

• 
  Peter Morgan (@psimpsonmorgan) reported 1 hour ago from Melbourne, Victoria

  @Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.

• 
  Dan Rodgers (@danwrodgers) reported 1 hour ago from Melbourne, Victoria

  Why now @Telstra. Says no outage in my area but my Internet will not work 😭

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Andrade (@jasonandrade) reported 45 seconds ago

  @Telstra You’re right because I have 5G and full signal while sitting on the actual plane at the gate.. Just not in the actual terminal..

• 
  AdventureAli (@adventure_ali_) reported 1 minute ago

  @ellalouise74 @AjaanMark Yes it’s terrible. I was recently on the mid coast NSW and everyone I know just has Telstra because otherwise there’s no reception! Hope you manage to change to a better network soon, loss of reception when using GPS is the worst!

• 
  Thorson *🏆 (@nathanthorson) reported 2 minutes ago

  @Dk3Kbball @lukerhn @Telstra I just think I went at the worst time. Was the weekend after the new iPhone came out

• 
  Jason Andrade (@jasonandrade) reported 3 minutes ago

  @LandoRocks @SydneyAirport @Telstra Must be. Just weird I have full signal but just at 4G.

• 
  🦏 rhinocough (@rhinoz) reported 4 minutes ago

  @Telstra No, never had this before... 🤔 However, my Aldi phone also had barely internet at the same time, and we live right next to the tower, so I really thought there was an issue on your side? Or an update to your capping tech maybe. Will certainly be in touch if this happens again.

• 
  #MaskUpAndGetBoosted (Michael) (@twcau) reported 5 minutes ago

  @braskic @Telstra Compared to the others, best of a bad bunch. For the most part, things just always work. Store staff are fantastic and no nonsense; online support, and web purchase processes are the real let down.

• 
  Nanzy Warali (@NanzyWarali) reported 9 minutes ago

  @Telstra Can you help fix the operator’s attitude? Not only can not answer simple questions, but act like smart ***. I don’t think you can do anything Ryan. I’m giving up

• 
  Jason Andrade (@jasonandrade) reported 10 minutes ago

  @Telstra Thanks Tanasha from Telstra! Does that mean you do have a 5G tower here and it is just a building/my location issue?

• 
  Louise Thomson - Leadership Team Mentor (@GlobalPeopleLou) reported 15 minutes ago

  @cynth_mahons @Telstra Did you get some service here @cynth_mahons from #telstra ? How so very annoying

• 
  Melissa Loew 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@fransi1803) reported 16 minutes ago

  @AjaanMark I've been with Telstra for decades. Never a problem. Just seems to cost a bit more but worth it.