Telstra Outage Report in Melbourne, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3008, 3038, 3976, 3124, 3166, 3006 and 3108.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Georgie
(@georgie874) reported
from
Melbourne, State of Victoria
Good to see Telstra still haven't been able to sort their useless coverage out in the CBD. Why am I paying for 5G when 4g can't even send a msg. #Worst
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍
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Dr Peter Larkins
(@doclarkins) reported
from
Melbourne, State of Victoria
Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
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Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
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Cashel Walsh
(@Cashcharlie) reported
from
Melbourne, State of Victoria
@Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?
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Kristian Stapley
(@KmanIs) reported
from
Melbourne, State of Victoria
@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help
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Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
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Lous
(@lousanti) reported
from
Melbourne, State of Victoria
@Telstra looks like you are at it again. Want to cancel Foxtel, almost impossible. Telling me my service number is incorrect. Would like to speak to someone but guess what, Telstra don’t employ humans! Utterly pathetic!
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Lionel Bopage
(@Leonine111) reported
from
Melbourne, State of Victoria
@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.
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Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
@Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results
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Alex Makin
(@alexmakin) reported
from
Melbourne, State of Victoria
@DarkMatterzine @Telstra Likewise, the trouble with no many Australian industries is that genuine competition does not exist. It's often a choice of who is less worse than the others, not which is actually good in terms of service.
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alisha.
(@_heleali) reported
from
Melbourne, State of Victoria
Got my phone fixed, cheers Telstra. Day 2 of 8 straight done. Tired as all hell. So damn homesick. Sunburn still hurts like a m'f'er. Time for bed and a fresh day.. today's been long.
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Huxley Moss
(@HuxleyMossMedia) reported
@AlanBixter Hi Alan. Big fan … Please tell more about your internet connection issue. Was it a Telstra forcing-you-to-the-nbn snafu or a possible attack on your publicly visible work holding agencies accountable?
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Paul Prout
(@pabloprouty) reported
@JezCorden Somehow even unlocked firmware our carriers block updates. I remember keeping a vmo prepaid sim so when updates came out I’d put it in (because simply removing my Telstra sim wasn’t enough) update then put Telstra back in. Could be an Aussie thing but it was bad either way.
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TheNightShepherd
(@niteshepherd) reported
@rad_shazz @Telstra Time to go to aussie broadband. I dumped telstra years ago due to a similar **** up. Never looked back
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✨GahNotThisAgain 2.0
(@sassyausgirl) reported
@fuq_le @RooTed251277 Slave driver!! I only have one client this afternoon but we are having phone problems and I can’t contact anyone to book appointments. Telstra is saying there are no outages in my area so I’m catching up on paperwork
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Digby Bamford
(@unenergy) reported
@AlboMP Retrospective. Examine for context : Murdoch's BSkyB deal with Thatcher where given control of a publicly funded satellite TV network. Murdoch's Telstra deal with Howard where given monopoly access to a publicly funded national telecom company. Murdoch's Fox deal with Reagan.
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Grant Avery
(@GrantAvery6) reported
@Telstra @feegle12 I have spoken to Telstra a number of times on this, no change. I am heading into local Telstra shop tomorrow to try and fix, but it shouldn’t happen. Non of these devices where ever owned by me
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Sven Hillbillynetti
(@TronaldRump) reported
@Telstra You don’t get it, you’re already ridiculously overpriced. No problems, I’ll be sending this as a complaint to the ACCC
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Boujee Mo
(@MoeSwag2) reported
@Telstra are you worried that @auspost delivered a package of your customer returns to me? IPhones, Apple watch, modems all meant for you sent to me. While my stuff shows as delivered when it's not.
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Dilan Dissanayake
(@deendilan) reported
@Telstra #telstra #telstramobile has quietly changed message bank settings. You no longer receive voicemails if the caller simply hang up at the end of recording. They exclusively have to press # when finished recording. If we were kept informed of the chng would have been nice..
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Brett White
(@telemeister) reported
@Telstra That’s gold! The service is capable of high speeds, I’ve got them in the past, up to 600Mbps, I think Telstra should align its service to the price I’m paying @The_Elcat how great is this?