Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3166, 3008, 3124, 3976, 3038 and 3122.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 12/28/2025 07:20

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • LewisLe2 Lewis Le (@LewisLe2) reported from Melbourne, State of Victoria

    @Telstra Seems to be affecting Newport, Altona, Werribee as well. Please confirm if this is the case and you’re currently trying to fix the issue ASAP 😡

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.

  • abitsuss A bit Suss (@abitsuss) reported from Melbourne, State of Victoria

    @Telstra is there an outage in Kew ?

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.

  • klatchfo95 K A Latchford (@klatchfo95) reported from Melbourne, State of Victoria

    @simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn

  • DangerousDaveW Dave Williams (@DangerousDaveW) reported from Melbourne, State of Victoria

    Now the internet is down #telstra What’s next.. talking to my family?

  • Oztimmay oztimmay79 (@Oztimmay) reported from Melbourne, State of Victoria

    Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?

  • JBPooket PrincessPooket (@JBPooket) reported from Melbourne, State of Victoria

    @CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.

  • seancallanan Sean Callanan (@seancallanan) reported from Melbourne, State of Victoria

    @Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.

  • whoBCH whoBCH (@whoBCH) reported from Melbourne, State of Victoria

    Telstra is having ******* problems and there’s less then an hour before fncs

  • cjsims Christopher Sims (@cjsims) reported from Melbourne, State of Victoria

    @Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.

  • pablonico85 Pablo (@pablonico85) reported from Melbourne, State of Victoria

    @Telstra , internet down in Southbank. Do something please.

  • KateMurdoch3 Kate Murdoch (@KateMurdoch3) reported from Melbourne, State of Victoria

    @NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.

  • rehanrazach Raza (@rehanrazach) reported from Melbourne, State of Victoria

    @Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.

  • ip_sub_zero Wasif Bhatti (@ip_sub_zero) reported from Melbourne, State of Victoria

    Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra

  • fabrehair Adrian Loverso (@fabrehair) reported from Melbourne, State of Victoria

    @Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified

  • aussieaubs aussieaubs (@aussieaubs) reported from Melbourne, State of Victoria

    @Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail

  • jwilliamcarroll mrjc (@jwilliamcarroll) reported from Melbourne, State of Victoria

    @Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app

  • chrismca88 Chris McAlinden (@chrismca88) reported from Melbourne, State of Victoria

    Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?

  • jaejtee jords (@jaejtee) reported from Melbourne, State of Victoria

    @Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Bartacus01 Bartacus (@Bartacus01) reported

    @JohnQuiggin @eaglesbirdies @DavidSligar I reckon there’s a few Qantas customers who’d be happy to offer a view. And CBA customers, and Telstra customers, and Job Network users…

  • Rynaldo78 Ryan (@Rynaldo78) reported

    @Telstra They have and I am also on a call now to see if we can identify the problem.

  • Only185797372 Onlyif (@Only185797372) reported

    @ItsImogenGreene Telstra is updating to 5G so it’s causing a few problems to all networks , might be the cause

  • itsWemo Reign Wemo (@itsWemo) reported

    @Telstra Yeah I have, kinda weird tho my internet has never been this bad before but open a complaint and now it really is unusable…

  • AshlyAdventure Ashly (@AshlyAdventure) reported

    @theRealShooKon3 hey mate! I took a trip out to Inskip Peninsula and my old Telstra 4gx modem couldn't get a constant signal for streams. What do you use to get decent signal on Fraser?

  • meetalicee Alice Elle 🦩 Melbourne (@meetalicee) reported

    @RainMorgan33 @KristenJadeAus Yeah, I have an android and was with Optus and had issues with messages of a very length not going through at all. I just changed to Telstra and it seems okay so far...

  • BushrangerBrady Matthew Brady (@BushrangerBrady) reported

    @KristenJadeAus No issues with my new iPhone at the moment. I’m with Telstra.

  • poet47 Pamela Valemont 1947 (@poet47) reported

    0.06 Mbps download 0.29 Mbps upload Server: Sydney Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. WHAT IS HAPPENING TELSTRA!? This is happening persistently now, over at least a week!

  • KyranHaigh4 Kyran Haigh🇦🇺🇧🇪🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧 (@KyranHaigh4) reported

    @DarkViperAU @Telstra I have also just realised that you are on a 4G network whereas I'm on a 5G one, therefore invalidating my previous comment.

  • mrsamstweets mrsam (@mrsamstweets) reported

    @Telstra Hi Glenn- so what service can you offer to replace no tv for 5 weeks and no antennas allowed in the estate? I’m intrigued.