Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3068, 3142, 3153, 3065, 3129 and 3006.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 03/28/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @NBN_Australia I have been told by NBN via Telstra that this is an outage. I have an been open ticket with Telstra on this.

  • findlay_47 matt findlay (@findlay_47) reported from Melbourne, State of Victoria

    @marcmurphy3 @Telstra Have never forgiven clarkson/hawks for that

  • 44_BSP BSP (@44_BSP) reported from Melbourne, State of Victoria

    Hello @Telstra please reply. Your internet today, like most days, has been extraordinarily poor and I am struggling to contain my excitement at receiving yet another full price bill for your half-price service.

  • AndrewWirski Andrew Wirski 🇭🇲 (@AndrewWirski) reported from Melbourne, State of Victoria

    Telstra consumer service is non existent.

  • AmyGVSL Amy (@AmyGVSL) reported from Melbourne, State of Victoria

    @katehodgson_au It’s been the most unreliable service since the day we switched over. Every time it rains the net goes down and Telstra has just shrugged when we’ve complained. Now their call centres aren’t operating on the weekends and their live chat isn’t always online.

  • Valki19047234 Valki/ Anthony Constant 54 p15/a14/m11 (@Valki19047234) reported from Melbourne, State of Victoria

    Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.

  • 44_BSP BSP (@44_BSP) reported from Melbourne, State of Victoria

    .@Telstra Third time of asking now. I want to cancel my agreement with you. You are useless, both in terms of internet provision and customer service. I can’t do it on your app. I can’t do it online and your call centre is closed.

  • silvmick Mick (@silvmick) reported from Melbourne, State of Victoria

    @Telstra any chance someone at TELSTRA can fix my parents phone in Deniliquin, they have been on hold for days and hours and getting no where .the line is not working

  • _KGreally Kate (@_KGreally) reported from Melbourne, State of Victoria

    @TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken

  • AmyGVSL Amy (@AmyGVSL) reported from Melbourne, State of Victoria

    @revolios @Telstra I actually can’t agree with you more. The frustrating thing is I have been redeployed in another large company to help with the call centre backlog and I currently can’t do that because Telstra didn’t see the value in moving their own staff remotely.

  • AmyGVSL Amy (@AmyGVSL) reported from Melbourne, State of Victoria

    So anytime the weather is bad our internet dies. Tried to call @Telstra about it last night because we’re certain it’s a faulty modem but apparently their call centres are no longer 24 hrs. It’s going to be a long lockdown.

  • Northcoteben Bomber Ben (@Northcoteben) reported from Melbourne, State of Victoria

    @Telstra internet dropping out all day everyday. Please help. Can’t find anyone/anything to help. Agggh!

  • __aries_____ _oARIESo_ (@__aries_____) reported from Melbourne, State of Victoria

    @joshgnosis @Telstra Can confirm, same problem here too

  • LazmeisterM Lazmeister (@LazmeisterM) reported from Melbourne, State of Victoria

    Just received my bill 3 weeks after this two hour phone call. Still no credit processed. My @Foxtel service is still active and I’m being continuing to be charged even though they confirmed it’s been cancelled twice. @Telstra #useless

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Melbourne, State of Victoria

    @Meagan__Lawson @JenBrockie @Telstra If I didn’t go down this pathway I’d be bald by now. I’ve actually no idea how they remain in business. Basic account management is a 1/10 at best.

  • TimCarville Tim Carville (@TimCarville) reported from Melbourne, State of Victoria

    @findlay_47 @marcmurphy3 @Telstra Well that and when he broke Atkins jaw with a coward punch from behind. Clarkson isn't a man of dignity, never has been.

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Melbourne, State of Victoria

    @JenBrockie @Telstra I had MEGA issues with Telstra recently and contacted the Telecommunications Industry Ombudsman. The very next day Telstra called me and the ridiculously LONG-STANDING was sorted out. Perhaps give them a call. 💜

  • CoaleyJoss Joss Coaley (@CoaleyJoss) reported from Melbourne, State of Victoria

    @Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

  • LazmeisterM Lazmeister (@LazmeisterM) reported from Melbourne, State of Victoria

    10+ hrs on phone to Setup internet Cancel Foxtel Going instore today to talk to someone as getting nowhere on the phone Oh, they nailed the part of starting to charge me for my internet. Im now owed $320 in credit which was promised would be on my next bill @Telstra #useless

  • mrgnarchrSCL Morgan B. Archer (@mrgnarchrSCL) reported from Melbourne, State of Victoria

    @salnakat Telstra I find the worst for this. I’m an absolute Karen to Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RMurtgh robyn murtgh (@RMurtgh) reported

    day 2 and I have no internet connection. Telstra is not contactable you need wait hours for some form of technical support or even information on an outage and how long it will last the system is so fragile it goes off with rain. I live less than 10km from the cbd bugger Telstra!

  • stilgherrian Stilgherrian (@stilgherrian) reported

    @Telstra Hi Ollie, I don’t know that there’s any need to follow up. I know there were supply chain problems, and hey it’s in the system to be shipped now. But I’ll DM you the order number anyway. :)

  • Bmp28Dave Dave (@Bmp28Dave) reported

    @jilltomlinson @Telstra No ****, Rome is burning and you have a burr in your saddle over your title, get real and ***** about something impactful.

  • glenmore5 Noel Guillaume (@glenmore5) reported

    TELSTRA -organised an NBN for Mon 4/1,then ring to cancel and change to Fri 8/1 - now have a msg advising that the appt is Jan 18th - WTF is going on TELSTRA !!!!!

  • greenbadger49 Geoffrey Badger (@greenbadger49) reported

    @Telstra Also, the home phone issue has not been resolved either.

  • StMaryMacKiller St Mary MacKiller (@StMaryMacKiller) reported

    @Telstra Just spent two hours of time I need to be studying discovering that Telstra support don’t have power to address their own scripting/programming fault. Great work, Telstra. Good job.

  • DrJaneLS Jane Lomax-Smith (@DrJaneLS) reported

    If anybody from @Telstra is working I am still awaiting a connection. So far I have been told it doesn’t work and will take several weeks to resolve, it has been resolved , it may work if I change my plan ,and the problem is being escalated to a TIO what ever that means

  • Singh02017 Anil Singh (@Singh02017) reported

    But the biggest idiot here is me, as I have been paying their exorbitant premiums for over 20 years! @Telstra @Telstra_news

  • cjsz90 Kstov (@cjsz90) reported

    @Telstra I have spoken and requested a technician via the my Telstra app and was told that the case manager would be contacted to contact me back regarding my technical fault. Why was the case closed without my knowledge and no resolution to the problem?

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @PerrettReport Ignore it as Telstra no longer take or make calls. @Telstra Anyone at Telstra making calls is a fake. As far as I can tell if you call Telstra they hang up. I now have a complaint with the telecom ombudsman as you cannot contact any Telstra departments and they do not call out.