Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3187, 3008, 3205, 3122, 3038, 3976 and 3124.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Tahan Lew Fatt
(@TahnyLew) reported
from
Melbourne, State of Victoria
So my mum got a new iPhone from @Telstra for her bday and it’s still not working!!! Despite hours on the phone to Telstra and giving her conflicting confusing information 3 sims later still a non working iphone12!!! Ummm how about replace the phone!? Clearly it ain’t working 🤬
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?
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Anthony Rees
(@AnthonyRees) reported
from
Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Petros Ioannou
(@petros_ioannou) reported
from
Melbourne, State of Victoria
@Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
@Telstra refer to my complaint via Twitter on 11/2 for last time this happened.
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.
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jordan.tchpurishonakov
(@tchpurishonakov) reported
from
Melbourne, State of Victoria
My Telstra phone has been sitting on the charger at 1% for the last 15 minutes, for ****'s sake Telstra.. must you!!???
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra Hi. No they haven’t figured it out.I’ve sent them your lead in support page. I keep getting different agents and I keep asking them to read the history. It’s a simple and clearly directed request but it’s circle work since 8pm last night. I have a support ID if I can DM?
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Megan Hennessy
(@milth) reported
from
Melbourne, State of Victoria
@TahnyLew @Telstra My IPhone 12 has been **** since I got it, but they tell me its the 5G that is not working properly and so calls breaking out and going straight to message bank!
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Denni
(@Denise97477477) reported
from
Melbourne, State of Victoria
@Telstra Always. It’s garbage
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
@MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
@geek0naught I’d love to see it too. I mean even Telstra couldn’t recognise the AFLW season as footy being back. So they need to shop around and promote the businesses that are willing to support the competition and not as an add on to the men’s publicity.
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Gigs B)
(@GigsyOSRS) reported
from
Melbourne, State of Victoria
@Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.
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Myles Harris
(@millionsofmyles) reported
from
Melbourne, State of Victoria
@Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra Yes. I went out the front before, closer to the 5G tower which is a stone's throw from me, and it went back to full 4G for a moment, then back to 5G with zero signal strength.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Luke p
(@lukepar21) reported
@Telstra I'm rating You's as the worst provider as You's don't answer calls and when You's do You's don't even listen and transfer me "all around the countryside" and hang-up 😡 I'm telling all my friends and family not to go with @Telstra
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Proud Bulldog Fan
(@GT351_JONS) reported
@Telstra It is showing "We've detected an issue with your modem" start troubleshooting, which then goes to telstra support, they say they cant see dropouts, but I have had one very 10 mins today whilst on zoom meetings, drops for about 30 seconds then re connects
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BonyMichu
(@ShapirobBen) reported
@Telstra You should focus on fixing your terrible service rather than writing cringe tweets smh
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Aman Talwar
(@AmanTalwar) reported
Hi @Telstra , are you folks having a NBN outage in Sydney. #telstraoutage #telstra #nbn
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Kathryn Hall
(@Kathryn02003319) reported
@Telstra Thank you. After numerous phone calls and visiting a Telstra shop, I finally worked out how to connect with a Telstra representative in Australia. I simply had to make a request as “ dispute”. Then I avoided the the call centre, resolved the problem with an astute representative
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David
(@DabblerPtyLtd) reported
@Telstra Telstra are a recurring problem. The worst customer service in Australia. You force us into online chat where things go in circles, agents just flick between chats and do nothing. What they ‘do’ never gets done or done incorrectly. You’ve always been bad but it’s getting worse
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Harley Findley
(@Harley_Findley) reported
@Telstra What is up with this shortage in Sydney? I got told it’s going to take 2 days to fix?! What’s going on, I can’t use my wifi what so ever and I’m needing to use my data.
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Warsky
(@Warsky15) reported
@Telstra Feels like the only way I can get real support is through social media...? The people on the phone are extremely rude and unhelpful, my internet has been dropping 19-30% packets since Tuesday night, making certain sites unusable. Nothing wrong on my end.
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SoulzBruh ツ
(@SoulzBruh) reported
@Telstra Yes I have tried for that last 2 days but got no where. And Checked today and apparently there is now an outage until the 29th of this month. Not a happy customer at all.
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Edward Vukovic
(@RutegerJones) reported
@Telstra Yeah. We’re still having issues. Again, only with iOS devices.