Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3142, 3122, 3056, 3004, 3207, 3977 and 3072.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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jordan.tchpurishonakov
(@tchpurishonakov) reported
from
Melbourne, State of Victoria
My Telstra phone has been sitting on the charger at 1% for the last 15 minutes, for ****'s sake Telstra.. must you!!???
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Gigs B)
(@GigsyOSRS) reported
from
Melbourne, State of Victoria
@Telstra @iamchrisholden Its not about signing up, its their dumb stream service that crashes every 20 minutes forcing you to refresh the stream every time
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
@MeckeringBoy Got furious trying to get help from Telstra adding new dongle to Telstra a/c 12 hours on bloody chat - they messed it up & I furiously typing swore & wrote forget it I’m going to tpg!!
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Myles Harris
(@millionsofmyles) reported
from
Melbourne, State of Victoria
@Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.
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Petros Ioannou
(@petros_ioannou) reported
from
Melbourne, State of Victoria
@Telstra hey guys Any reports of Telstra Plus movie tickets not working? The redirect to Village Cinemas doesn’t work for me. Any idea why?
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra how and who do we contact to have the cable connected into the pit. The lead in line has been damaged and 4 hours on chat to support which netted me the same result ... nothing but nonsensical repetitive questions is infuriating. Who can we call? Anyone else know?
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Denni
(@Denise97477477) reported
from
Melbourne, State of Victoria
@Telstra Always. It’s garbage
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John Billing
(@JohnBilling3199) reported
from
Melbourne, State of Victoria
@Telstra Yes. I went out the front before, closer to the 5G tower which is a stone's throw from me, and it went back to full 4G for a moment, then back to 5G with zero signal strength.
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Bill Journee
(@mr_billiam) reported
from
Melbourne, State of Victoria
Telco support in Australia has never been what I would term call great, but @Telstra’s My Telstra chat support option (which is now the ✨only✨ way you can get support, because why would you be able to call a telecom company?) is so abysmal it should literally be illegal.
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra once again your call Centre won’t let me get through, I used the app, the functionality is erroring. As a customer for over 20 years I am so over issues and trying to get assistance to change an appointment that you never asked me when was ok to do it! Someone call me.
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra It was a plumber that accidentally cut the cable on our property. We are running a new cable back to the pit but need telstra to connect it back in. The support team this a.m helped but I’m still going around in circles with some folks on chat not getting the issue at all
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Tahan Lew Fatt
(@TahnyLew) reported
from
Melbourne, State of Victoria
So my mum got a new iPhone from @Telstra for her bday and it’s still not working!!! Despite hours on the phone to Telstra and giving her conflicting confusing information 3 sims later still a non working iphone12!!! Ummm how about replace the phone!? Clearly it ain’t working 🤬
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Anthony Rees
(@AnthonyRees) reported
from
Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
@Telstra refer to my complaint via Twitter on 11/2 for last time this happened.
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Megan Hennessy
(@milth) reported
from
Melbourne, State of Victoria
@TahnyLew @Telstra My IPhone 12 has been **** since I got it, but they tell me its the 5G that is not working properly and so calls breaking out and going straight to message bank!
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)
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Looch
(@spalliera) reported
from
Melbourne, State of Victoria
@uglybustards @AFL Signed up to Kayo or Telstra. If you are already a kayo customer close that and open one with Telstra at $5 a month for 12 months. Better in your pocket
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Looch
(@spalliera) reported
from
Melbourne, State of Victoria
@uglybustards @AFL I am not sure what the problem is. But from what i can tell you should be able to join kayo for $5 a month through telstra. I would give them a call and see what they say if you did want kayo. Not sure what happens with existing afl app
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Capt Daags
(@CaptDaags) reported
People be aware, @NBN_Australia @telstra #NBN connected a week ago and had never worked. Be careful who you choose.
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Bread M
(@Breadlzm) reported
@katieqs @Telstra Further the SES can request the SATCOW from Telstra, but first YOUR government needs to declare a state of emergency and formally call them out. Get with the program and do your job.
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Prof Shaw
(@Prof_ShawASX) reported
@Telstra @TelstraBcast My amazement has turned to the boring assurance of Telstra's trademark low quality service. I am looking forward to the usual a long and painful game of chasing Telstra. As a lazy and loyal customer I deserve it.
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Angus
(@Angus34920251) reported
@katieqs @Telstra If the Howard government didn’t privatise Telstra we wouldn’t have this problem. Yet, you have the power to make the change and all you can do is whinge?? Change your attitude.
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Callum #Whatever
(@Bombers83) reported
@ItsErikabYo @Telstra Damn I love Telstra
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Troy Mackey 🇺🇦
(@Troy_Mackey33) reported
@damofromearth @FightTh69296670 @PRGuy17 What would mandates have to do with an increase in heart issues. Mandates were started when the population was already at 80% first dose. Did mandates trigger the 5G chips or something? Please tell me because I get rubbish reception & I can't trust Telstra.
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Reinier Krol
(@reinier_krol) reported
Hey @Telstra I spent 45 mins on phone yesterday to upgrade my phone. No confirmation. Rang back today. Turns out rep didn't process it properly. No apology. No notification. Rang back today. Spoke to new rep. Put me on hold for 30 mins. Never heard from her again. #outrageous
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Cheesy
(@cheesy2123) reported
@talkingwalk It’s run by Telstra. It’s overseen, however, by the federal communications department. It is a commonwealth entity. Telstra operators take the calls and transfer then to the correct state emergency call centre.
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mixedbeanz
(@mixedbeanz) reported
@Telstra I'm ready to totally lose my biscuit with your utterly useless chat support service. I have a very specific issue that has only started last Monday on Telstra NBN and I' was on chat last Thursday for 2 hours and today for 3 hours, transferred between departments with no
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Aaron Snake Oh!?!
(@asnakeoh) reported
Hey @telstra I have a billing issue that I can't get worked out via live chat or a phone call. I was just told by an agent that he couldn't escalate this to a supervisor as they were working from home. I know this can't be the case. Can someone please contact me for followup