Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	7 hours ago
Melbourne	Internet	2 days ago
Melbourne	Phone	10 days ago
Melbourne	Internet	11 days ago
Melbourne	Internet	12 days ago
Melbourne	Phone	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported 5 minutes ago from Melbourne, Victoria

  @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

• 
  Peter Bannan (@PeterBannan5) reported 8 minutes ago from Melbourne, Victoria

  @Telstra That takes me to sign in, which takes me back to my account and the app.

• 
  Clare Murphy (@ClareAliceMurph) reported 10 minutes ago from Melbourne, Victoria

  Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

• 
  Sue Roberts (@sueroberts7) reported 16 minutes ago from Melbourne, Victoria

  @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

• 
  Tizm™ (@TizmWorld) reported 19 minutes ago from Melbourne, Victoria

  @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 20 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

• 
  Chris Jones (@cpjones44) reported 23 minutes ago from Melbourne, Victoria

  BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

• 
  Peter Bannan (@PeterBannan5) reported 26 minutes ago from Melbourne, Victoria

  Hey @Telstra, your app is down. Makes it difficult to pay you…

• 
  Tim McMahon (@_TimMcMahon) reported 28 minutes ago from Melbourne, Victoria

  6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

• 
  Dave Dawson (@demon_dave) reported 37 minutes ago from Melbourne, Victoria

  @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

• 
  DevaDev (@DevaDev21) reported 39 minutes ago from Melbourne, Victoria

  @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

• 
  Tim (@TimothyJ_23) reported 40 minutes ago from Melbourne, Victoria

  @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

• 
  Nikki Clare (@Niksterisms) reported 45 minutes ago from Melbourne, Victoria

  @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

• 
  Glenn Hampson (@GlennHampson) reported 47 minutes ago from Melbourne, Victoria

  @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

• 
  Tim McMahon (@_TimMcMahon) reported 48 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

• 
  Michelle Redfern (@RedfernMichelle) reported 52 minutes ago from Melbourne, Victoria

  @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

• 
  brooksieg (@brooksieg) reported 54 minutes ago from Melbourne, Victoria

  @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 57 minutes ago from Melbourne, Victoria

  Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

• 
  Brian Humphries (@rocky1622) reported 59 minutes ago from Melbourne, Victoria

  There’s customer service at Telstra anymore people should not have book

• 
  Tim McMahon (@_TimMcMahon) reported 1 hour ago from Melbourne, Victoria

  Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pete Rule (@PeterRule841618) reported 2 minutes ago

  @TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings

• 
  Kai (@kai_h) reported 7 minutes ago

  @no1historychick 5GB a month? That’s such a low cap. Are you on a really old plan or something? Even Telstra’s entry-level basic plan today has 50GB of data. If you want something cheaper, Belong uses the Telstra network and their plan still has 25GB data.

• 
  bitterboy (@twistedandbitte) reported 7 minutes ago

  @Telstra What a bloody disgrace you are Telstra. Heard back from the person the complaint went to. Their response was instead of discussing the issue bluntly told us that given they have called us the case is now closed. Never discussed anything refused to discuss anything.

• 
  Les H 🇦🇺 🏌🏻‍♂️ (@leshyne) reported 7 minutes ago

  Telstra notified local residents on the 18th that there will be a six day disruption to service from the 17th! Good one @Telstra No 4G or internet during the day for six days. SOS only.

• 
  w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported 8 minutes ago

  @roberts_pa97578 I’d never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic

• 
  afraid_au (@afraid_au) reported 8 minutes ago

  Aussie @tarkov players using iPrimus or Telstra as an ISP may be experiencing high ping to the Sydney server. No ETA on a fix at this time.

• 
  justin bandy (@justinbandy13) reported 8 minutes ago

  @daisymay4263 I can see one of Telstra towers in my town out my window...and reception is **** house... Telstra and their never ending rising rates with crap deals,...hope you enjoy your 7million,..ffffn useless

• 
  Mo Syed (@msyed_) reported 11 minutes ago

  When ChatGPT Beats High-Priced Lawyers in Court 1/9 A Sydney uni lecturer just beat a university’s legal team in court using ChatGPT. Telstra bumped its CEO’s pay right after cutting jobs and crashing the network. And researchers found a way to hack a Boeing 737 with a device the size of a 20-cent coin. Here is the tech news that actually matters this week 🧵👇 2/9 Greg Baker, an IT lecturer at Macquarie University, took on his employer at the Fair Work Commission over new casual conversion rules. The university brought trained lawyers. Baker brought ChatGPT. The tribunal ruled in his favour, handing him a permanent part-time role in a historic test of untested employment laws. 3/9 This is why people get excited about everyday AI. Hiring a workplace lawyer to fight an employer costs thousands before you even walk through the door. An LLM can comb through legislation, draft arguments, and help someone represent themselves without spending a fortune. The real shift isn't AI replacing judges. It's giving ordinary workers the legal firepower usually reserved for big HR departments. 4/9 Anthropic confirmed Claude will soon add invisible watermarks to text and files to meet EU rules. The watermark stays attached even after you copy, paste, or tweak the wording. Some users are already cancelling subscriptions over it. Nobody wants to hand in a report they spent hours editing only for an automated filter to flag the entire thing as machine-written. 5/9 Telstra decided to give its CEO a base pay bump. The timing is wild: • A massive nationwide network outage in July • 1,200 staff cut across the year • A slump in top-line revenue • Threats to freeze regional mobile investments if the ACCC pushes for domestic roaming Corporate boards have an incredible ability to read the room completely backwards. 6/9 A routine "system update" triggered a major Mastercard outage across Australia this week. Shoppers got stuck at checkouts with full trolleys and tap-and-go cards declining everywhere. We keep pushing towards a cashless economy, but our payment rails fall over whenever someone pushes the wrong configuration file. 7/9 Security researchers proved they could compromise a Boeing 737 using a coin-sized hardware device. It took them roughly 60 seconds to gain access. Physical plane safety used to be about rivets and engines. Modern aviation is networks, firmware, and bus architectures. If you can physically plug into a port, the jet is just another computer with wings. 8/9 Retailers are now testing facial recognition scans at the register so you can pay for your flat white with your face. It saves about two seconds compared to tapping a phone. In return, a commercial database gets your biometric scan. Hard pass on trading facial geometry for a cappuccino. 9/9 The thread tying all of this together: AI is levelling the playing field for individuals against giant institutions. Meanwhile, critical infrastructure (planes, payments, telcos) is becoming more fragile by the day. Tech works best when it empowers people, not when it creates single points of failure.

• 
  Paradoxa (@Paradoxa18) reported 15 minutes ago

  @Telstra Please Phone out May 30 only back a few days before out again It's a known issue

• 
  Brett Cousins (@BrettWCousins) reported 19 minutes ago

  Boarded the Spirit of Tasmania Monday. Departed 6.45pm. Surging deep into the blackened waters of Bass Strait about 8.45, I lost the @Telstra network. It bravely held for 2 hours of glorious sea going connectivity. So why can’t I get a bloody #Telstra signal in #Elwood?!!