Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	24 hours ago
Melbourne	Wi-fi	7 days ago
Melbourne	Internet	9 days ago
Melbourne	Internet	11 days ago
Melbourne	Phone	19 days ago
Melbourne	Internet	20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  DevaDev (@DevaDev21) reported 3 minutes ago from Melbourne, Victoria

  @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

• 
  Nick Johnstone (@NickJohnstone2) reported 4 minutes ago from Melbourne, Victoria

  To all the peanuts sending me emails wanting to design a new website for me , and the dills representing Telstra , the crypto investment houses, the globe replacers, and Namibian Princes **** OFF AND STOP RINGING ME !!!!!!!

• 
  Peter Bannan (@PeterBannan5) reported 6 minutes ago from Melbourne, Victoria

  @Telstra That takes me to sign in, which takes me back to my account and the app.

• 
  Johnny (@JohnnyLydon) reported 8 minutes ago from Melbourne, Victoria

  Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

• 
  Thanks for coming (@VeteranDave) reported 11 minutes ago from Melbourne, Victoria

  Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

• 
  Eternity (@vEternity_) reported 11 minutes ago from Melbourne, Victoria

  3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead

• 
  brooksieg (@brooksieg) reported 17 minutes ago from Melbourne, Victoria

  @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

• 
  Tizm™ (@TizmWorld) reported 18 minutes ago from Melbourne, Victoria

  @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

• 
  Tim (@TimothyJ_23) reported 21 minutes ago from Melbourne, Victoria

  @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

• 
  Michael Carmody (@EmJaeCaer) reported 22 minutes ago from Melbourne, Victoria

  @_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.

• 
  remember sydney (@jamesgmeme) reported 34 minutes ago from Melbourne, Victoria

  @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

• 
  Ayelbee (@ayelbee1) reported 37 minutes ago from Melbourne, Victoria

  Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

• 
  Kate (@Kate_B_Melb) reported 39 minutes ago from Melbourne, Victoria

  @beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 40 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 44 minutes ago from Melbourne, Victoria

  Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

• 
  Michelle Redfern (@RedfernMichelle) reported 53 minutes ago from Melbourne, Victoria

  @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

• 
  Chris Jones (@cpjones44) reported 53 minutes ago from Melbourne, Victoria

  BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

• 
  Dave (@davesayys) reported 56 minutes ago from Melbourne, Victoria

  @anderlols Check out Boost Mobile, they run on the full Telstra network

• 
  Benedict (@The_Enunciator) reported 57 minutes ago from Melbourne, Victoria

  @RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months

• 
  Pamela (@PamelaD888) reported 60 minutes ago from Melbourne, Victoria

  @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Texanus Giganticus (@couchsecurity) reported 2 minutes ago

  @Irideia @innovationcncl Cyrus One, Cyxtera, Telstra, Navisite, Databank, Equinix, you will routinely find customers on site visiting their cages. You show ID, you get a biometric scan, you get escorted to your cage, they hand you your key, you go do what you need to do. And this is not one or two racks, it might be 3,000 square feet of floor space just for your estate, with another cage for your standby equipment. And you're not the only customer there. for certain things you can put in a remote hands ticket and have one of the DC technicians do a bunch of tasks for a fee. For certain things this is expensive, so you send your own staff. And that doesn't even take into consideration people leasing hardware, who are still allowed to go on site and do maintenance. I've been in DC's everywhere on the planet save continental East Asia and Antarctica. Your limited experience is not reflective of reality. You may think AWS and GCP are the only DCs in existence, but that's your own ignorance. If you think companies like cloudflare own the physical plant you have a lot of **** to learn. wind your ******* neck in.

• 
  w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported 2 minutes ago

  @roberts_pa97578 I’d never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic

• 
  .𖥔 Si 🇿🇼 (@euphoriacdbaby) reported 3 minutes ago

  if you’re considering a mobile/internet service provider, stay away from Telstra. their customer service is the worst i’ve experienced anywhere and the service itself is ****. Does anyone know how to get out of a plan without buying out? I’ve actually had enough.

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 4 minutes ago

  @NBN_Australia is a joke. For the 2nd time in 2 wks my connection is down - their fault. They can't come out to fix it till next Monday! If I can find a reputable @STARLINK installer in my regional area, I'd be thankful (Jervis Bay NSW). I'm past climbing on roofs these days. Any recommentations? My @telstra hot spotting is the pits.

• 
  Dread Pirate Grimm🇦🇺✝️ (@Gizzmo4141) reported 4 minutes ago

  @lordlaw92 Landlines still exist, just nobody uses them so people stopped paying for the Service. I mean 'why pay for home phone and mobile?' as with most things in society people simply don't expect things once established to ever fail. It's why optus and telstra are strung out atm.

• 
  Andrea J (@AndreaJ_Oz) reported 5 minutes ago

  @Telstra not sure if Boost is still under your remit, but connectivity issues as punishment for not setting up auto-recharge is not a good look.

• 
  Kelly (@Kelly26552573) reported 11 minutes ago

  @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

• 
  Brett Cousins (@BrettWCousins) reported 12 minutes ago

  Boarded the Spirit of Tasmania Monday. Departed 6.45pm. Surging deep into the blackened waters of Bass Strait about 8.45, I lost the @Telstra network. It bravely held for 2 hours of glorious sea going connectivity. So why can’t I get a bloody #Telstra signal in #Elwood?!!

• 
  🐭 Clay Ross (@duexfoiscross) reported 13 minutes ago

  @FabClemm394 @Australis_Felix Howard sold Telstra which delayed Australian productivity and our gold reserves to buy votes to achieve a surplus that put Australia behind. Policies that still hurts Australia, Google Howard and the worst deal of the century.

• 
  Paradoxa (@Paradoxa18) reported 13 minutes ago

  @Telstra Please Phone out May 30 only back a few days before out again It's a known issue