Telstra outages and service status in Melbourne, Victoria
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 5 outage signals in the last 24 hours around Melbourne, including 5 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 10, 1:38 PM GMT+10.
- Phone (55%)
- Internet (25%)
- Total Blackout (8%)
- Wi-fi (7%)
- E-mail (5%)
- TV (1%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3058 , 3122 , 3056 , 3145 and 3107 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 1 hour ago |
|
Melbourne
|
Phone | 2 hours ago |
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Melbourne
|
Phone | 4 hours ago |
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Melbourne
|
Phone | 22 hours ago |
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Melbourne
|
Phone | 23 hours ago |
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Melbourne
|
Phone | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Peter Bannan (@PeterBannan5) reported from Melbourne, Victoria@Telstra That takes me to sign in, which takes me back to my account and the app.
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Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria@TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.
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Tanya (@tigertufftanya) reported from Melbourne, Victoria@andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.
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Michael Jessopp (@ppossej) reported from Melbourne, VictoriaHuh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.
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Nikki Clare (@Niksterisms) reported from Melbourne, Victoria@maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.
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Nikki Clare (@Niksterisms) reported from Melbourne, Victoria@Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks
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Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, Victoria@Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story
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Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.
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Sheeds (@Sheeds_au) reported from Melbourne, VictoriaCouldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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Tony Margaritis (@sthmel) reported from Melbourne, Victoria@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
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Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria@TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaWalk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers
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Danial Smith (@daniel2509) reported from Melbourne, Victoria@Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.
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Ade (@BillieHill64) reported from Melbourne, Victoria@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, VictoriaThe internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.
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✨ Miss Natski ✨ (@Natski82) reported from Melbourne, Victoria@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution
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Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria@lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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BLUE (@BLUE04699289) reported@KymRob25112 People should not be focused on Henderson's call. It made no difference. There was no option of connecting. Telstra's network did not switch to other carriers. Forced switch was not available as this requires a network connection. Telstra & the gov are responsible.
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gladwin_love (@gladwin_love) reportedNot sure how free travel gonna help. But asking only Telstra to step up is escaping the accountability. It's upto the Transport Vic to have a system that doesn't have single point of failure. It's a bigger design failure in transport and Telecom.
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TheCookerKing 🫕🤴❤️🇦🇺🚫🤡🚫💉🚫💩🚫🐑🚫😷 (@John92318516) reported@7NewsMelbourne and @Peter_Mitchell7 were licking their lips hoping for a tragedy as a result of the @Telstra outage. And they couldn't wait to tell everyone about a "possible" death "maybe" because of the outage. Like vultures. But never let facts get in the way of a story.
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Luminous (@LuminousR7) reported@theheraldsun Don’t be sorry, just provide the service you are already paid for, when you publicly said whoever is not happy with Telstra service can switch to another provider, people should ditch Telstra to teach them a lesson, it’s not just Telstra, all providers are the same.
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Andrew Kastoras (@AndrewKastoras) reported@PaulBongiorno Sacking so many people over the last few years and losing all that experience will result in these issues ! Well done telstra - pay millions in fines rather than keeping aussies employed !
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Shano Gilbo (@shanegilbertnz) reported@FetchStep @Telstra So am incompetant minister returns from leave to assist in a failure caused by incompetence. I won't hold my breath for a resolution!
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Peter Lewis (@Peter_Lewis747) reported@theheraldsun Telstra’s outage affected many states but Victoria’s train network was most affected. Why more than other states? State government stuff up. Optus has had outages too so you shouldn’t be fully reliant on these telcos.
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🇦🇺 Jase 🇦🇺 (@Jasonscallahan) reported@JacintaAllanMP PEAK 2026 AUSTRALIA Jacinta speaks in the third person demanding more from Telstra... After years of Labor policies leaving Victoria with unreliable infrastructure and essential services failing Victorians. This is deflection, not leadership. Fix the mess you created instead of spinning. Australians First. One Nation. 🇦🇺
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Arthur Barrett (@Ayyyyybeeeee) reportedHere in Australia we’ve got the semi-annual hand wringing over cellular carriers and emergency calls - is it time to ditch SS7 for VoIP/SIP and switch from single operator SIM from Telstra/Optus to multi-operator SIM like SimBase or ThingsMobile?
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.Nicole. ✌🏼🐶❤️🤍💙 (@NicoleAmy88) reported@Telstra down again?