Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3056, 3977, 3122, 3052, 3148, 3121 and 3032.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 01/28/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • learning2tri Simon (@learning2tri) reported from Melbourne, State of Victoria

    Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.

  • grand_fantasy Darth Fantasy (@grand_fantasy) reported from Melbourne, State of Victoria

    @Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

  • MsGlenton Rebecca Glenton (@MsGlenton) reported from Melbourne, State of Victoria

    Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!

  • abhi_bhola abhi (@abhi_bhola) reported from Melbourne, State of Victoria

    @Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.

  • whatmsees matthew craig (@whatmsees) reported from Melbourne, State of Victoria

    Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra I can't even sign in. I thought the pin may have been a viable alternative

  • aeberbach Adam Eberbach (@aeberbach) reported from Melbourne, State of Victoria

    @jan_ekholm Well that blew up! I wasn’t watching. Yeah internal network with DNS as Pi-Hole, bridged to hardcoded DNS from Telstra. As for spyware set-top boxes, “smart” TVs etc., they don’t get a network connection at all.

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Melbourne, State of Victoria

    @Telstra Just odd how I can get 9 now live etc but nothing showing up on 19. Might be a rights issue re rugby on 10play or 10olay just doesn't do anything live. All good thanks

  • SamJanda Samuel Janda (@SamJanda) reported from Melbourne, State of Victoria

    @Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.

  • muchmoreamusing Much (@muchmoreamusing) reported from Melbourne, State of Victoria

    @Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.

  • skwashd Dave Hall (@skwashd) reported from Melbourne, State of Victoria

    @Telstra Let’s wait and see. It can’t really be any worse than the “service” I’ve received since Saturday.

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.

  • d2kagw Aaron Wallis (@d2kagw) reported from Melbourne, State of Victoria

    @Telstra I spoke to your call centre yesterday who said there was an issue with activations. Its been 40 hours since I tried activating the eSim on my iPhone 11, which is a replacement for my physical sim in my old iPhone X. Please helllllppppppp

  • NialFinegan Nial Finegan (@NialFinegan) reported from Melbourne, State of Victoria

    @redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AutisticTorch AutisticTorch (@AutisticTorch) reported

    @cptndwntown7851 **** telstra

  • LNPvoterfail Never vote LNP... NEVER. (@LNPvoterfail) reported

    @WilliamChild3 @sallymcmanus Business is too selfish for that. Imagine being the lone advertiser for a service in a major union owned MSM. Others would not let that impact their own business for too long. If Telstra advertises, Optus would be a fool not to as well for instance. No. That is no reason.

  • cannedzac 4.37 40 yard dash (@cannedzac) reported

    @Telstra What ******** is your joke of a service

  • AmberLa85120656 Amber Lance (@AmberLa85120656) reported

    They were doing disgusting things re std calls on Telstra. It’s never the person they say has the virus. You were trying to lock me in about herpes but I never had or have. I had shingles which is chickenpox virus and I know it. Don’t let them blackmail you on stds

  • otidab1 Otidab (@otidab1) reported

    @NotDasto @Telstra my internet is bad

  • Tristan87134354 Tristan (@Tristan87134354) reported

    @BoiCoombsy @AustraliaXSX For anyone interested I ordered on 23/08 when expected lead time was greater than 8 weeks. I went on Telstra chat on 11/09 asking for an update/eta and they said they would “prioritise” me. Delivered on 14/09 Hassling them seemed to help

  • carloper Carlo Perrotta (@carloper) reported

    @Telstra Thanks. I appreciate the reply but I am well aware of all the tweaks and fixes. The issue is clearly beyond that, i.e. poor infrastructure (and premium prices).

  • lockdownszn JAC.SZN.CMNG (@lockdownszn) reported from Sydney, State of New South Wales

    @deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra My speed is irrelevant. My case manager has refused to speak on the phone since June and the issue is not resolved. Why do you think this is acceptable?

  • HashieVAL 虎 yumefanboy69 (@HashieVAL) reported

    SO ******* OVER TRYING TO PLAY COMP HOLY **** TELSTRA SO DOG ****