Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	6 days ago
Melbourne	Phone	8 days ago
Melbourne	Wi-fi	14 days ago
Melbourne	Internet	16 days ago
Melbourne	Internet	18 days ago
Melbourne	Phone	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Clare Murphy (@ClareAliceMurph) reported 8 minutes ago from Melbourne, Victoria

  @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 13 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  Nikki Clare (@Niksterisms) reported 15 minutes ago from Melbourne, Victoria

  Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened

• 
  CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported 18 minutes ago from Melbourne, Victoria

  @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

• 
  Adam (@Adam_Goldman) reported 18 minutes ago from Melbourne, Victoria

  @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

• 
  Nick Johnstone (@NickJohnstone2) reported 23 minutes ago from Melbourne, Victoria

  To all the peanuts sending me emails wanting to design a new website for me , and the dills representing Telstra , the crypto investment houses, the globe replacers, and Namibian Princes **** OFF AND STOP RINGING ME !!!!!!!

• 
  (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported 25 minutes ago from Melbourne, Victoria

  Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

• 
  Tim McMahon (@_TimMcMahon) reported 28 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

• 
  troiboi 🤨 (@Troiboi) reported 31 minutes ago from Melbourne, Victoria

  Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

• 
  Brian Humphries (@rocky1622) reported 32 minutes ago from Melbourne, Victoria

  Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

• 
  Dave Dawson (@demon_dave) reported 33 minutes ago from Melbourne, Victoria

  @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

• 
  Danial Smith (@daniel2509) reported 36 minutes ago from Melbourne, Victoria

  @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

• 
  Tania (@taniadalts) reported 38 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

• 
  Tizm™ (@TizmWorld) reported 41 minutes ago from Melbourne, Victoria

  @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

• 
  Ananthasubramanian (@_chinmusic) reported 42 minutes ago from Melbourne, Victoria

  Frustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?

• 
  Declan Martin (@declanmartin75) reported 55 minutes ago from Melbourne, Victoria

  @Aerohaveno @Telstra Never ending these days

• 
  Tim McMahon (@_TimMcMahon) reported 56 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

• 
  Tim (@TimothyJ_23) reported 56 minutes ago from Melbourne, Victoria

  Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

• 
  Nikki Clare (@Niksterisms) reported 59 minutes ago from Melbourne, Victoria

  Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?

• 
  Pickles (@Piiiiickles) reported 1 hour ago from Melbourne, Victoria

  @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lyall Mercer (@Lyall_Mercer) reported 5 minutes ago

  @Telstra Four frustrating weeks of call centres, troubleshooting, refusing to elevate us to managers, cancelling technicians. Four weeks of no home internet, losing money and being given the run around. It’s not hard. Is @Telstra the worst company in Aust for customer service? Still not fixed.

• 
  outsider (@outsider2040) reported 5 minutes ago

  @Urquie_Coffs @TonyShepherd4 Of course he left a measly surplus after selling off Qantas Telstra airports and many other government assets. Can be done once but never again so it pumped his numbers up big time. Other than that he pulled in some small tax receipts from massive mining boom.

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 10 minutes ago

  @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Can you also explain the photo information? Thank you.

• 
  daisymay4263 🌼🌼🌼 (@daisymay4263) reported 13 minutes ago

  Seems perfectly legit, reward people for failures …. 🙄 Telstra has paid its chief executive, Vicki Brady, $6.8m for the year ending in June, after docking 20% of her bonus in response to the network’s nationwide outage in July. The company reported financial results on Thursday. Its board met on Monday and decided to cut Brady’s bonus by $607,000 – but she still took home a $700,000 pay rise as she was awarded a total of $6.1m the year before.

• 
  Meg Coffey (@TexanMeg) reported 18 minutes ago

  Why is @Telstra so bad?! How do we allow this company to continue like this? The app has been broken for weeks. I can’t get help bc their tech doesn’t even work properly to verify who I am. Now I can’t make calls or text. Furious.

• 
  Lucy the Red (@LucytheRed1) reported 18 minutes ago

  @DHughesy You clearly don’t realize the Future Fund was: 1) primarily seeded by the sale of Telstra 2) Set up to fund existing government liabilities I’ll dumb it down for you. The Howard government sold our assets to fund existing liabilities. Embarrassed for you (again)

• 
  abagrund (@abagrund) reported 24 minutes ago

  @Buttermarg2 @EVERALDATLARGE At least when Telstra sucks **** now I don't have to pay for it.

• 
  M.E.G #DavosSafe (@bvst7dxxpk) reported 25 minutes ago

  So Southern Phone has been taken over by “Energy Telco” Those of us on its Telstra based service told goodbye. Over 30 people in NSW have apparently lost their jobs. Contacted call centre to check my options, gave up because foreign accent at the other end was unintelligigible.

• 
  Tas_Devil (@SarinaSkib70634) reported 25 minutes ago

  @JakeBeer11 @ClareONeilMP Not only building industry. Indians bought all big pharmacy from Chinese. Telstra franchises and so on. Whenever you go there are Indians. Some of them very rude.

• 
  BOB ACHMAR (@maroniteMAGA) reported 26 minutes ago

  @FreedmFightr1 Too many personal info,,, ffs Telstra origin and how many others got hacked,,, what says census won’t get hacked,, seriously wtf 🤬 I believe massive fine possible jail if not completed