Telstra Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	24 hours ago
Melbourne	Internet	3 days ago
Melbourne	Phone	6 days ago
Melbourne	Phone	6 days ago
Melbourne	Internet	6 days ago
Melbourne	E-mail	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Luana TG (@luana_bananaa) reported 5 minutes ago from Melbourne, Victoria

  @Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!

• 
  ebb (@thycliffoconda) reported 5 minutes ago from Melbourne, Victoria

  Maybe if we don’t pay our bills, @Telstra might actually fix their network. Can’t use 4g because it’s trash and god forbid if you try and use the wifi. 🙄

• 
  Loz! (@lozturner1) reported 7 minutes ago from Melbourne, Victoria

  Not even Eleni triggers me like slow internet does. Seriously @Telstra get your shit together plz.

• 
  lg (@lucygribble) reported 7 minutes ago from Melbourne, Victoria

  @Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right

• 
  Justin Kudnig (@CaptainCanola) reported 10 minutes ago from Melbourne, Victoria

  @Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock

• 
  JustCrin🥂💕🚜🏇💎 (@CorinnaSladey) reported 13 minutes ago from Melbourne, Victoria

  Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬

• 
  Leigh T (@leighchookoo) reported 14 minutes ago from Melbourne, Victoria

  @Telstra @Foxtel is there an issue with service in the Blackburn South area in Victoria again. Second time this week.. pay 400 a month for bad service .. again

• 
  Römer Jonathan | Ansett (@RomerJon17) reported 16 minutes ago from Melbourne, Victoria

  @Telstra Okay found the problem... Whenever someone calls us on our landline. It completely disconnects when ending the call.

• 
  Justin Kudnig (@CaptainCanola) reported 18 minutes ago from Melbourne, Victoria

  @Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider

• 
  FairGo (@nchuah) reported 21 minutes ago from Melbourne, Victoria

  @xskinn @golly_golledge Yeah I've been getting scam calls from "Telstra". Each time they try a different scare. Folks be alert. If in doubt hang up and call Telstra.

• 
  Ant (@AntB77) reported 23 minutes ago from Melbourne, Victoria

  @kristoforlawson @iTnews_au @rycrozier Ive been getting 120 down for the past 6 years with Telstra cable. NBN should be using GB speeds

• 
  Loz! (@lozturner1) reported 25 minutes ago from Melbourne, Victoria

  @Telstra Already done. Apparently it can’t deal with how many people are using it and will take up to a week to fix. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

• 
  Loz! (@lozturner1) reported 28 minutes ago from Melbourne, Victoria

  @Telstra I wouldn’t recommend you to my worst enemy. Day 14 of no internet connection because you’re having “trouble”. It’s 2019 for **** sake.

• 
  Leigh T (@leighchookoo) reported 41 minutes ago from Melbourne, Victoria

  @Telstra We have been without service for 3 days now, no internet,phone and no foxtel. How can a provider such as yourselves be down for 3 days.embarrassing..we pay over 300 dollars per month as a package we will be expecting quite a substantial discount on our next bill

• 
  ajay che 💉 (@li_dpq) reported 42 minutes ago from Melbourne, Victoria

  Glad my issue was resolved so quickly this time round! Thanks @Telstra.

• 
  Justin Kudnig (@CaptainCanola) reported 43 minutes ago from Melbourne, Victoria

  @Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎

• 
  Samantha (@samanthawestxx) reported 45 minutes ago from Melbourne, Victoria

  Telstra is so shit 😡

• 
  Justin Kudnig (@CaptainCanola) reported 47 minutes ago from Melbourne, Victoria

  @Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous

• 
  Alexander Robinson (@alexanderaviate) reported 60 minutes ago from Melbourne, Victoria

  @Telstra @nickspinks Same issue here.

• 
  lg (@lucygribble) reported 60 minutes ago from Melbourne, Victoria

  @Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arc (@adrnrussell60) reported 1 minute ago

  Telstra can suck my wiggly **** lol What's the point in you trying to get us to use one program for all our **** if it can't even do a basic change of ownership. ******* omegalul

• 
  Bryce James (@BryceJames94) reported 3 minutes ago

  @Telstra Yo, Fix yo ****.

• 
  Nick Grentell Web & I.T. (@nickgwebdesigns) reported 3 minutes ago

  @Telstra issues making and receiving calls just now

• 
  imworthit (@imworthit19) reported 10 minutes ago

  @Telstra It is? Mine still not working what did you lot break given it’s most of the eastern states that are effected?

• 
  Mr Jones (@MaitlandMumbler) reported 11 minutes ago

  @MareeEdwards4 $5 a month for Kayo is hard to beat if you’re a Telstra customer.

• 
  Chris Martin (@ChrisMartin68) reported 11 minutes ago

  Come on @Telstra . Can’t make calls…maybe fix the basics before advertising about how good your 5G is!!!

• 
  Samantha Pennisi (@SamanthaPennisi) reported 12 minutes ago

  @chlovol6 @Telstra Try a phone restart. I did and was able to get onto my partner on the Optus network and my Dad on the Telstra network. Still can’t get onto my Mum or Brother (both with Telstra).

• 
  Sheridan ♡ (@HeyyitsSheridan) reported 16 minutes ago

  The fact that the only service provider in town is Telstra makes me sick because they are the absolute worst company

• 
  Spectrum Networks (@spectrumnet) reported 18 minutes ago

  Looks like Telstra mobile network for calling is down. This fault is within the Telstra network, not Spectrum.

• 
  Respect Inc QLD (@respectqld) reported 21 minutes ago

  Respect Inc Meanjin (Brisbane) landlines are down (waaah TELSTRA), so please make contact via mobile this week: 0424 657 064