Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	1 day ago
Melbourne	Internet	2 days ago
Melbourne	Phone	3 days ago
Melbourne	Wi-fi	4 days ago
Melbourne	Internet	10 days ago
Melbourne	Wi-fi	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Sheeds (@Sheeds_au) reported 4 minutes ago from Melbourne, Victoria

  Couldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF

• 
  Sam (@CTRL_ALT_DEL) reported 7 minutes ago from Melbourne, Victoria

  I never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.

• 
  Nikki Clare (@Niksterisms) reported 11 minutes ago from Melbourne, Victoria

  @maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.

• 
  Danial Smith (@daniel2509) reported 14 minutes ago from Melbourne, Victoria

  @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

• 
  Damian Marley 🚀 (@asteroidproject) reported 14 minutes ago from Melbourne, Victoria

  Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.

• 
  Maggie Payne (@maggiepayne_) reported 14 minutes ago from Melbourne, Victoria

  @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

• 
  Tim (@TimothyJ_23) reported 16 minutes ago from Melbourne, Victoria

  @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

• 
  Aussiebluemoon PAXed Out (@aussiebluemoon) reported 17 minutes ago from Melbourne, Victoria

  @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

• 
  vito m (@vitomattvm) reported 18 minutes ago from Melbourne, Victoria

  Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

• 
  Melissa Begg (@melsybegg) reported 21 minutes ago from Melbourne, Victoria

  @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

• 
  Dave Dawson (@demon_dave) reported 21 minutes ago from Melbourne, Victoria

  @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

• 
  Chris Jones (@cpjones44) reported 25 minutes ago from Melbourne, Victoria

  BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

• 
  Tony Margaritis (@sthmel) reported 26 minutes ago from Melbourne, Victoria

  @Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.

• 
  Thanks for coming (@VeteranDave) reported 27 minutes ago from Melbourne, Victoria

  Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 45 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  DevaDev (@DevaDev21) reported 48 minutes ago from Melbourne, Victoria

  @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

• 
  Trevor Young (@trevoryoung) reported 54 minutes ago from Melbourne, Victoria

  @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

• 
  Danial Smith (@daniel2509) reported 54 minutes ago from Melbourne, Victoria

  @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

• 
  Nikki Clare (@Niksterisms) reported 59 minutes ago from Melbourne, Victoria

  @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

• 
  Tony Margaritis (@sthmel) reported 60 minutes ago from Melbourne, Victoria

  @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@andrewrdn463) reported 4 minutes ago

  People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  🌸Lynae 🟪⬜️🟩 (@lynaem88) reported 4 minutes ago

  @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.

• 
  Andrew (@andrewrdn463) reported 5 minutes ago

  People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  🇦🇺Leoo 🗻 (@OCELeoo) reported 5 minutes ago

  @SamuelLalor22 @AFL @Telstra The team he was never on sure

• 
  GregM (@Gmeister67) reported 6 minutes ago

  @WSWanderingEels @ardmorelad Yep Aus govt also own the NBN network who mainly use the Telstra network, amongst other smaller players. Everyone gets a drink

• 
  Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄‍♂️ (@camo2572) reported 6 minutes ago

  @karlstefanovic Sold everything you clown Private sector won That’s why we pay **** tonne more Look at Telecom into Telstra he royally ****** that up ******* get it right ******** 🤡🖕#Auspol

• 
  Elizabeth Blackwell (@EBlackwell6280) reported 7 minutes ago

  I'm in Brisbane for a bit and I had forgotten how woeful @telstra mobile broadband is in the city. Endless dropouts and slow downs.

• 
  Funkdoctor (@Docsthename) reported 8 minutes ago

  I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

• 
  MercurialJester (ジェスタ)🌡| PNGTuber ✊ 🇵🇸🍉🇱🇧✊ (@MercJestr) reported 8 minutes ago

  The insult is that Telstra is also upping my plan cost by $10 a month so they are simultaneously telling me I'm a risk, but also to go **** myself and pay it anyway.

• 
  Elizabeth Anne Kelly (@kellynettlefold) reported 9 minutes ago

  Telstra r no issue when it comes to recharging which is identical to th Microsoft Product Key. Punch it in PC=dun. NO=Smartashole=Microsoft laugh at customers blockng. They do not have to know any1s card numbers, it has zilch to do with them its=Privacy Invasion. Eusk ur not rich