Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3068, 3142, 3153, 3065, 3129 and 3006.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@NBN_Australia I have been told by NBN via Telstra that this is an outage. I have an been open ticket with Telstra on this.
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matt findlay
(@findlay_47) reported
from
Melbourne, State of Victoria
@marcmurphy3 @Telstra Have never forgiven clarkson/hawks for that
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
Hello @Telstra please reply. Your internet today, like most days, has been extraordinarily poor and I am struggling to contain my excitement at receiving yet another full price bill for your half-price service.
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Andrew Wirski 🇭🇲
(@AndrewWirski) reported
from
Melbourne, State of Victoria
Telstra consumer service is non existent.
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@katehodgson_au It’s been the most unreliable service since the day we switched over. Every time it rains the net goes down and Telstra has just shrugged when we’ve complained. Now their call centres aren’t operating on the weekends and their live chat isn’t always online.
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Valki/ Anthony Constant 54 p15/a14/m11
(@Valki19047234) reported
from
Melbourne, State of Victoria
Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
.@Telstra Third time of asking now. I want to cancel my agreement with you. You are useless, both in terms of internet provision and customer service. I can’t do it on your app. I can’t do it online and your call centre is closed.
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Mick
(@silvmick) reported
from
Melbourne, State of Victoria
@Telstra any chance someone at TELSTRA can fix my parents phone in Deniliquin, they have been on hold for days and hours and getting no where .the line is not working
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@revolios @Telstra I actually can’t agree with you more. The frustrating thing is I have been redeployed in another large company to help with the call centre backlog and I currently can’t do that because Telstra didn’t see the value in moving their own staff remotely.
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
So anytime the weather is bad our internet dies. Tried to call @Telstra about it last night because we’re certain it’s a faulty modem but apparently their call centres are no longer 24 hrs. It’s going to be a long lockdown.
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Bomber Ben
(@Northcoteben) reported
from
Melbourne, State of Victoria
@Telstra internet dropping out all day everyday. Please help. Can’t find anyone/anything to help. Agggh!
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_oARIESo_
(@__aries_____) reported
from
Melbourne, State of Victoria
@joshgnosis @Telstra Can confirm, same problem here too
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Lazmeister
(@LazmeisterM) reported
from
Melbourne, State of Victoria
Just received my bill 3 weeks after this two hour phone call. Still no credit processed. My @Foxtel service is still active and I’m being continuing to be charged even though they confirmed it’s been cancelled twice. @Telstra #useless
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Melbourne, State of Victoria
@Meagan__Lawson @JenBrockie @Telstra If I didn’t go down this pathway I’d be bald by now. I’ve actually no idea how they remain in business. Basic account management is a 1/10 at best.
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Tim Carville
(@TimCarville) reported
from
Melbourne, State of Victoria
@findlay_47 @marcmurphy3 @Telstra Well that and when he broke Atkins jaw with a coward punch from behind. Clarkson isn't a man of dignity, never has been.
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Melbourne, State of Victoria
@JenBrockie @Telstra I had MEGA issues with Telstra recently and contacted the Telecommunications Industry Ombudsman. The very next day Telstra called me and the ridiculously LONG-STANDING was sorted out. Perhaps give them a call. 💜
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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Lazmeister
(@LazmeisterM) reported
from
Melbourne, State of Victoria
10+ hrs on phone to Setup internet Cancel Foxtel Going instore today to talk to someone as getting nowhere on the phone Oh, they nailed the part of starting to charge me for my internet. Im now owed $320 in credit which was promised would be on my next bill @Telstra #useless
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Morgan B. Archer
(@mrgnarchrSCL) reported
from
Melbourne, State of Victoria
@salnakat Telstra I find the worst for this. I’m an absolute Karen to Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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robyn murtgh
(@RMurtgh) reported
day 2 and I have no internet connection. Telstra is not contactable you need wait hours for some form of technical support or even information on an outage and how long it will last the system is so fragile it goes off with rain. I live less than 10km from the cbd bugger Telstra!
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Stilgherrian
(@stilgherrian) reported
@Telstra Hi Ollie, I don’t know that there’s any need to follow up. I know there were supply chain problems, and hey it’s in the system to be shipped now. But I’ll DM you the order number anyway. :)
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Dave
(@Bmp28Dave) reported
@jilltomlinson @Telstra No ****, Rome is burning and you have a burr in your saddle over your title, get real and ***** about something impactful.
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Noel Guillaume
(@glenmore5) reported
TELSTRA -organised an NBN for Mon 4/1,then ring to cancel and change to Fri 8/1 - now have a msg advising that the appt is Jan 18th - WTF is going on TELSTRA !!!!!
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Geoffrey Badger
(@greenbadger49) reported
@Telstra Also, the home phone issue has not been resolved either.
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St Mary MacKiller
(@StMaryMacKiller) reported
@Telstra Just spent two hours of time I need to be studying discovering that Telstra support don’t have power to address their own scripting/programming fault. Great work, Telstra. Good job.
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Jane Lomax-Smith
(@DrJaneLS) reported
If anybody from @Telstra is working I am still awaiting a connection. So far I have been told it doesn’t work and will take several weeks to resolve, it has been resolved , it may work if I change my plan ,and the problem is being escalated to a TIO what ever that means
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Anil Singh
(@Singh02017) reported
But the biggest idiot here is me, as I have been paying their exorbitant premiums for over 20 years! @Telstra @Telstra_news
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Kstov
(@cjsz90) reported
@Telstra I have spoken and requested a technician via the my Telstra app and was told that the case manager would be contacted to contact me back regarding my technical fault. Why was the case closed without my knowledge and no resolution to the problem?
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Lawrence Finn
(@Hipcatprintery) reported
@PerrettReport Ignore it as Telstra no longer take or make calls. @Telstra Anyone at Telstra making calls is a fake. As far as I can tell if you call Telstra they hang up. I now have a complaint with the telecom ombudsman as you cannot contact any Telstra departments and they do not call out.