Telstra Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	1 day ago
Melbourne	Phone	1 day ago
Melbourne	Internet	1 day ago
Melbourne	E-mail	2 days ago
Melbourne	Phone	2 days ago
Melbourne	E-mail	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  emily ulman (@millylala) reported 15 seconds ago from Melbourne, Victoria

  @Telstra Maaaaany cooking tutorials later, my issue was finally sorted. But dedicrated isn’t a word, huh. Thanks x 2

• 
  Mattles Returns (@zootymoose) reported 1 minute ago from Melbourne, Victoria

  @Telstra is lack of 4G a known issue on trains between Flinders st and Cheltenham stations in Melbourne

• 
  Sophie Welsh (@soph_welsh) reported 2 minutes ago from Melbourne, Victoria

  @Telstra Damn the squeaky wheel really does get the grease. I’ve sent you a message, Tim @ Telstra

• 
  Sophie Welsh (@soph_welsh) reported 3 minutes ago from Melbourne, Victoria

  Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder

• 
  Dean Moore (@12_dean) reported 4 minutes ago from Melbourne, Victoria

  @Telstra OMG. Service. Once again no internet. Then call tech support. No help but I can put you through to the platinum team and they will fix it for $60. Great little scam. It’s once again your issue why my internet died. Nothing to do with my end. Service or scam.

• 
  Gavin Lewis (@gavinlewis89) reported 10 minutes ago from Melbourne, Victoria

  @Telstra Thanks 🙂. I’m aware of the smart modem, but I shouldn’t have to pay to replace my existing Telstra supplied modem to work around a network issue. A free placement would be appreciated 😉

• 
  Jarvis Johnson (@Jarvascious) reported 19 minutes ago from Melbourne, Victoria

  @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

• 
  BKhawks70 (@BKHAWKS70) reported 21 minutes ago from Melbourne, Victoria

  Airport West server issues update No1 - Received a text this morning indicating that Telstra hope to have it fixed by the 26/11/19. Should’ve kept those carrier pigeons...🤔🤬 #airportwestservercrisis #herenonbn @Telstra @TelstraEnt

• 
  BSP (@44_BSP) reported 27 minutes ago from Melbourne, Victoria

  @Telstra Nope, no reference numbers or anything. Was told my ticket would be left open so they monitor the issue and promised a call back in 24 hours which - as far as I can see - I have not had. My internet is also not working, again.

• 
  Ashli (@OuterspaceGRL79) reported 34 minutes ago from Melbourne, Victoria

  @Telstra so many outages this week in Tyabb. Please fix. Really over the lack of service. Speed is so slow the speed test doesn't even work.

• 
  Trevor Young (@trevoryoung) reported 34 minutes ago from Melbourne, Victoria

  Hell of a tech day - VyprVPN has shat itself, LinkedIn has gremlins, Telstra broadband outage (again). Pass me a stone tablet please.

• 
  Jay Ball (@JayBallzup) reported 35 minutes ago from Melbourne, Victoria

  @WildMN_34 @SWrightAU @ItsJustBaxy I had similar issues with my OG. Could never get it working. Traded for an X. Might be worth doing the All access thing with Telstra and then upgrading to Scarlett next year.

• 
  Drew James. 加油 (@trainspotter67) reported 49 minutes ago from Melbourne, Victoria

  @OperationalInc1 @Telstra I was switched 24 Oct. was great got a few days. Then got this problem. Seems Middayish. Which wouldn’t be volume related. Tho the sms sends me messages that there are problems at 9am, when it is perfectly ok. Someone has really FU.

• 
  BKhawks70 (@BKHAWKS70) reported 50 minutes ago from Melbourne, Victoria

  Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN

• 
  Trevor Young (@trevoryoung) reported 51 minutes ago from Melbourne, Victoria

  I’ve never understood why Telstra started creating websites (for AFL and its clubs) - it’s not their core business and unsurprisingly they’ve never done it well, and that extends to its apps - I have two on my phone, neither work. 😔

• 
  Drew James. 加油 (@trainspotter67) reported 52 minutes ago from Melbourne, Victoria

  All I want from @Telstra is a working nbn service. Just please.

• 
  Michael Carmody (@EmJaeCaer) reported 55 minutes ago from Melbourne, Victoria

  @topguNtv @Aussie_BB @Telstra They definitely seem to have dropped a yard of pace from their earlier blindingly good service. Sad times.

• 
  Robert Nash (@robertnash74) reported 56 minutes ago from Melbourne, Victoria

  @Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!

• 
  Ann Threlfall (@annthrel) reported 59 minutes ago from Melbourne, Victoria

  @Telstra I understand. I.m confused. You say there's no outage. They say there is; no internet since 2.30 this afternoon.

• 
  Drew James. 加油 (@trainspotter67) reported 60 minutes ago from Melbourne, Victoria

  Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Thompson (@visibletweet) reported 7 minutes ago

  @FinancialReview An awful lot of touchy feely stuff: “also explore boosting its capacity on Telstra’s leading Asia-Pacific subsea cable” / “the two companies will share revenue earned from a dedicated end-to-end Microsoft practice within Telstra Purple”.

• 
  Chetan (@sxsy) reported 9 minutes ago

  @Telstra. Don't know what else a small business needs to do to get help from your company.!!!!?

• 
  GAC76 (@gcoving) reported 21 minutes ago

  @Telstra Is it really too hard to supply internet in metro Sydney? Is two days really necessary to fix supplying my suburb with internet?

• 
  GAC76 (@gcoving) reported 25 minutes ago

  @Telstra I tried the DM route with you. But there is no solution. Telstra’s infrastructure is deficient. So I have to take time off work whilst we all pray things get fixed.

• 
  Chetan (@sxsy) reported 25 minutes ago

  @Telstra acct number 2000708431778. Acct is under Khatri Pty Ltd. Trading as Indian Mahal Baxter. Their nbn is down since Sunday and they have restarted the modem number of times. But Noone in Telstra will help the restaurant staff as they are not authorised. Cust is in Nepal

• 
  Chetan (@sxsy) reported 29 minutes ago

  @Telstra Hi, I am trying to help this friend of mine. The owner is overseas bcoz of family emergency and the restaurant manager has called to report a fault but the call centre staff won't register it as the primary contact is not there

• 
  3rvnga (@aidanxsweat) reported 30 minutes ago

  @Telstra any outages in 2126 area? gone to super slow 4g backup and nothing reported about it

• 
  Nessboo-urns (@nessbow) reported 30 minutes ago

  @Telstra -Social media team can't help because their verification form won't work and they can't take my details manually. - webchat agent told me appointment was cancelled because the issue was fixed (it wasn't) -new appointment booked tomorrow morning. You can't make this **** up.

• 
  Sarah Lou (@salennie) reported 31 minutes ago

  @Telstra It’s not one modem, it’s hundreds of payment terminals Australia wide. Because of this outage, people across the country will not be able to pump fuel, including bus depots, airports, general service stations and truck depts. it’s extremely urgent.

• 
  Dove🕊 (NotMe) (@1_Not_Me) reported 34 minutes ago

  @kyliefever2002 this is a telstra customers presale so if you are customer all you have to do is log into your account and click on concerts it will be there