Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3976, 3052, 3038, 3122, 3187 and 3205.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Johnny
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”
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CrinDavey 🥂🚜🏇💎💉🦠
(@CorinnaWho) reported
from
Melbourne, State of Victoria
@morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
@erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.
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Timothy 💉💉💉
(@timothy_89) reported
from
Melbourne, State of Victoria
Only getting 3G in collingwood @Telstra 5G outage?
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia
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***** Melo
(@guidomelo1) reported
from
Melbourne, State of Victoria
@Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡
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Pamela
(@PamelaD888) reported
from
Melbourne, State of Victoria
@Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra
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Chris Nelson
(@qldtrials) reported
from
Melbourne, State of Victoria
@Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls
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Tim
(@TimothyJ_23) reported
from
Melbourne, State of Victoria
@Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.
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Tim
(@TimothyJ_23) reported
from
Melbourne, State of Victoria
Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
@Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.
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Tania
(@taniadalts) reported
from
Melbourne, State of Victoria
@Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you
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Melissa Begg
(@melsybegg) reported
from
Melbourne, State of Victoria
@ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!
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Ben
(@czaxx) reported
from
Melbourne, State of Victoria
Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
@Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ballarat Bryce
(@BallaratBryce) reported
@Muff1n_M4n @Telstra Yeah tbh was waiting for it to, but I assume they are still in damage control
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Wyld
(@Wyld) reported
We've been looking to replace our old Pixel phones for ages, and we've decided to shift to Apple. Switching from Telstra to Vodaphone, we got 3 Apple 12s (128G) for the same monthly cost (3 year plan). Network isn't as good, but we don't get 5G here and 99% of time is on wifi.
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Mat Kearney
(@MatKearney1) reported
@Telstra yes I can send and receive emails like normal, just not from exchange emails like the person above. I have just heard from other people having same issue with their bigpond.
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Leigh Vaughan OAM 💉
(@LeighVaughanV1) reported
@Telstra Hello. Telephone connection. Re Mrs Valerie Murray. Estia Health Room 108, 4 Bonventi Close Tuncurry NSW Valerie is bedridden but mentally acute Phone ready to connect (wall connections ready). No number. Local Telstra staff have made times & not turned up. Help.
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Mat Kearney
(@MatKearney1) reported
@incidentalchaos @Telstra I have just been told by multiple customers that they cannot email my bigpond address as they are getting bounceback messages. I've had to tell them to email my personal Gmail account which is receiving them with no problem.
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Mavryk
(@Mavryk87) reported
@Telstra @incidentalchaos I have two clients, both on 365 that have reported issues sending to bigpond accounts. Some get bouncebacks others delays getting through…
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James Bing
(@JamesBingTheO) reported
@incidentalchaos @Telstra Mate, you have to realise these social media folks haven’t a clue, worst they haven’t the training to cop the hint and pass the feedback up the chain when it’s above their pay grade. It’s a punish. Painful and business critical.
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Ebbitohs ❤️💚🐰💚❤️
(@TerritoryGal17) reported
HUGE thanks to @Telstra for sending me to two different shops, three times with appointments and over two hours wait, to not resolve the issues with my phone replacement. So glad I pay an exorbitant bill + insurance so that I can waste my time not being helped.
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John
(@johnskeleton195) reported
@Telstra Good morning, I spent three hours troubleshooting with chat as per request, but the issue is not with an individual device, I tried to explain it's all devices in the household, who are on Telstra, all throughout the Gymea (2227) area. Is there any way to escalate this?
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The White Rabbit
(@AllBiteNoBark88) reported
Internet outages all over Melbourne CBD Probs Telstra sucking the brains outta everyone's private ****.