Telstra Outage Report in Melbourne, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3142, 3006, 3166, 3124, 3053 and 3040.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Telstra
Telstra is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (42%)
-
Phone (36%)
-
Wi-fi (8%)
-
E-mail (8%)
-
Total Blackout (4%)
-
TV (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
||
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
-
Diana
(@DiYaqSar) reported
from
Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
-
mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
-
John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough
-
Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra makes it so difficuilt to talk to anyone over 45 minutes to speak to tech support .. whole of Point Cook free to air through Vetlocity down since last night their my Telstra app says no problem.. their website buries its phone number should be illegal . its disgusting
-
👨💻
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.
-
David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra sorry if I could get enough signal in Cranbourne east to report a fault I would. Intermittent mobile data, phones running on 3G... Australia’s best phone network... far from it at the moment
-
Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!
-
george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
-
Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
-
Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
-
Rachel Devine
(@sesameellis) reported
from
Melbourne, State of Victoria
@Mumdeep @Telstra Serving an ad under a neglected request for assistance from a customer. They haven't won my business.
-
Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra1 hr 25 mins later someones finally answers ..... Telstra says yes this problem is "TRENDING" at the moment.... weve despatched level 2 technicians escalated to deal with it..almost a day later.....well my frustration with Telstra is also trending!!
-
Matt Lalor
(@mattylalor) reported
from
Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
-
Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
@Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.
-
Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@swandane @Telstra !!! Help him out
-
John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra
-
Craft Beer Jay
(@CraftBeerJay) reported
from
Melbourne, State of Victoria
@Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.
-
trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra you need to get a tech person to help set us up our patience is at an end
-
𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Nope. Never anything there.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
SeA Wazza Cazza
(@seawazzacazza) reported
@hughriminton @vanOnselenP Howard and Costello legacy is selling Telstra and Labor creating the NBN to fix the lack of investment by the private sector in the network.
-
Christopher Skjoedt
(@Montecscoot) reported
Went with Optus instead. Connected a few days after I signed up to a plan vs Telstra that disconnected me before the date in the contract and never got around to connecting me up in the new house. Have had no problems either.
-
lightz
(@lightz4d) reported
lowkey wanna go return my single sim phone and get a dual sim so when either optus or telstra is ****** and it takes 3 weeks to fix i have either to fall back on (all provoked by having no mobile data/no sms for 3 weeks)
-
Wilson Pakalu
(@wpakalu) reported
@yeoldeguildford I’ve also parted ways with Telstra- despite numerous requests to upgrade 4G network at Lake Callide, Valentine Plains, didn’t get a good response. I’m with @Optus and enjoying every bit of it. @Telstra is hopeless.
-
oppressed telstra customer
(@oprsdtelstrausr) reported
up with the 5am crew don’t let us down @Telstra !!
-
💧 Vacuous the vaccinated.
(@VacuousNess) reported
@WestnetAU Well that could be a tad difficult When you’re threatening to cut off the emails we are paying you for….. which weren’t used to send invoices. Also - we prefer paper and WE are the customer. How about Australian Telco’s start putting customers 1st. @Telstra #auspol
-
𝐌𝐫 𝐋𝐲𝐧 𝐍𝐮𝐭𝐭𝐚𝐥𝐥
(@lmnohyes) reported
@Telstra has the most infuriating support interface. I get messages to contact about ongoing fault. Every time, a BOT asks me what I want. Clunky irritating process.
-
Marquis d'Killara
(@pfbt) reported
@timdy If Telstra weren’t so **** to deal with, one would be tempted to leave Optus.
-
fma
(@farapoc) reported
@Telstra Fault not fixed still no internet! Your support keep doing the same but won’t send out a technician visit! I am losing patience and wasting money not receiving the service paid for! What you gonna do mate!
-
CJM
(@CJM15739823) reported
@ProfPCDoherty We gained more spam calls and a massively expanded self help section on their website. And of course, we gained Codi, the digital online assistant who replaced 60 actual telstra humans in order to make way for the grand frommage and to fob you off without the touchy feely stuff.