Telstra

Telstra Outage in Melbourne, State of Victoria

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Melbourne, State of Victoria

Telstra Outage Chart in Melbourne, State of Victoria 01/16/2021 01:40

January 16: Problems at Telstra

Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.00% Internet
  • Phone 24.58% Phone
  • Wi-fi 6.76% Wi-fi
  • E-mail 5.98% E-mail
  • Total Blackout 3.12% Total Blackout
  • TV 1.56% TV

Telstra Outage Map Near Melbourne, State of Victoria

The most recent outage reports and issues originated from Melbourne, Burwood, Caulfield South, Elsternwick, Caulfield, Balwyn North and Glen Iris.

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Telstra in Melbourne, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:
  • alexmakin Alex Makin (@alexmakin) reported from Melbourne, State of Victoria

    @DarkMatterzine @Telstra Likewise, the trouble with no many Australian industries is that genuine competition does not exist. It's often a choice of who is less worse than the others, not which is actually good in terms of service.

  • Cashcharlie Cashel Walsh (@Cashcharlie) reported from Melbourne, State of Victoria

    @Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

  • Cashcharlie Cashel Walsh (@Cashcharlie) reported from Melbourne, State of Victoria

    @Telstra we were told we had to switch to nbn before 30/01 so signed up. Guy came yesterday couldn’t finish it due to some issue. said Telstra would be out today to complete - no one has showed and no internet! My wife works from home and needs the internet urgently!! Any advice?

  • _heleali alisha. (@_heleali) reported from Melbourne, State of Victoria

    Got my phone fixed, cheers Telstra. Day 2 of 8 straight done. Tired as all hell. So damn homesick. Sunburn still hurts like a m'f'er. Time for bed and a fresh day.. today's been long.

  • _heleali alisha. (@_heleali) reported from Melbourne, State of Victoria

    Love ya Telstra, thanks for dropping out my sim card and cutting me off the network for 5-7 business days until a new one is sent 😒 can't text, can't call 👍

  • doclarkins Dr Peter Larkins (@doclarkins) reported from Melbourne, State of Victoria

    Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    @Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.

  • KmanIs Kristian Stapley (@KmanIs) reported from Melbourne, State of Victoria

    @Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help

  • NigelRichardson Nigel Richardson (@NigelRichardson) reported from Melbourne, State of Victoria

    @Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.

  • Tim_Coronel Mit Lenoroc (@Tim_Coronel) reported from Melbourne, State of Victoria

    @David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable

  • mektronik mektronik (@mektronik) reported from Melbourne, State of Victoria

    @MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?

  • ComminsSally Sally Commins (@ComminsSally) reported from Melbourne, State of Victoria

    @Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.

  • lalycia Leesh (@lalycia) reported from Melbourne, State of Victoria

    @sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra how does one fix their MyTelstra app. Not showing anything.

  • Leonine111 Lionel Bopage (@Leonine111) reported from Melbourne, State of Victoria

    @chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    @Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

  • adam_voigt Adam Voigt 🐯🏆 (@adam_voigt) reported from Melbourne, State of Victoria

    Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • PirGaToRy PirGaToRy (@PirGaToRy) reported

    @LevinHall123 @PotionSwordRun @Boogie2988 Telecom was a state service in Australia, until it was sold off by the Howard government and became Telstra. Water in Victoria is still public. There was a time utilities were provided by the state. Then a government wants less accountability/cover debts, but run out of assets.

  • seankimstar Sean Kim (@seankimstar) reported

    @KaurnaCopia @Telstra Pocophonef1, got it around when i first came out and have stuck with it Like when I play games its smooth cause the specs are pretty good but like every now and then id just have like a screen freeze and like they fixed most of it by this point but it had a lotta issue initially

  • bsingharora bsingharora (@bsingharora) reported

    @Telstra Finally I think we might be able to make progress. The other issue is of course all the sales lies about the phone being insured with upgrade and protect

  • bsingharora bsingharora (@bsingharora) reported

    @Telstra sales people sold us upgrade and protect as insurance against loss and damage and compare it against competition. When we reported a stolen phone, we were told the phone is not insured, we are on our own.

  • waastudio Stu Murch (@waastudio) reported

    @Telstra your customer support is appalling!! Why is it so difficult to speak to someone to get help?? Call centre only open business hours M-F. Messaging has to be done through your app and virtually impossible. Sort it out, please!

  • avidreader4101 Avid Reader Bookshop (@avidreader4101) reported

    @Telstra Thank you. Can I suggest that your customer service department is informed of the issue and the letter sent out?

  • avidreader4101 Avid Reader Bookshop (@avidreader4101) reported

    @Telstra I'm sorry but I did. The customer service person had no idea what I was talking about, they refused to help and then hung up.

  • Didimclean @Didimclean (@Didimclean) reported

    Telstra Wifi in Morphett Vale is there a problem?

  • avidreader4101 Avid Reader Bookshop (@avidreader4101) reported

    @robfarago @Telstra yes it does. but not sure were it is or impact on our service

  • avidreader4101 Avid Reader Bookshop (@avidreader4101) reported

    @Telstra we received a hand delivered obvs urgent letter requiring us to phone 1800 136 691 to org a technician to replace a UPS as it could catch fire! Yr customer service could not help and hung up on us. Please advise.