Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3001, 3004, 3003, 3006, 3000, 3065 and 3053.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 11/21/2024 05:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Total Blackout
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

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Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • RJ_Howes Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, State of Victoria

    I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

  • CorinnaWho CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, State of Victoria

    @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

  • daniel2509 Danial Smith (@daniel2509) reported from Melbourne, State of Victoria

    @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

  • daniel2509 Danial Smith (@daniel2509) reported from Melbourne, State of Victoria

    @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

  • JohnnyLydon Johnny (@JohnnyLydon) reported from Melbourne, State of Victoria

    This is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

  • hutcho66 James Hutcheon (@hutcho66) reported from Melbourne, State of Victoria

    @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

  • TimothyJ_23 Tim (@TimothyJ_23) reported from Melbourne, State of Victoria

    @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • marbledspout Felicity Waters (@marbledspout) reported from Melbourne, State of Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • dagavah (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, State of Victoria

    Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

  • demon_dave Dave Dawson (@demon_dave) reported from Melbourne, State of Victoria

    @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

  • Stacey_Murray_ Stacey Murray (@Stacey_Murray_) reported from Melbourne, State of Victoria

    @Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

  • BillyFosterPics BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, State of Victoria

    After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • tiaisbrave Tia (@tiaisbrave) reported

    Strange problem that needed fixing. I was overdue paying my bill due to direct debit/change of details shenanigans. Telstra shut my phone down to the degree that I couldn’t open the Telstra app to see if it was my bill or my online banking so I could pay anything

  • Moira_Neagle Moira Neagle (@Moira_Neagle) reported

    @Telstra Being pleasant clearly doesn't work. @Telstra I have bugger all internet at home and my phone doesn't work either there. Works elsewhere. What's the go?

  • cptnkuma Ry | 🗻 (@cptnkuma) reported

    @Telstra I've been trying all morning to update my sim-only plan to one the newer ones and your app / website just isn't allowing me to do so. I'm paying $115 for 180GB when I could be paying $89 for 300GB! Beyond frustrating, please help.

  • hutcho66 James Hutcheon (@hutcho66) reported

    @azzzzlil @Telstra (I know this one isn't legit just saying that there are companies who still do this and they should be called out). If anything ever notifies you of a billing issue, always just go to the billing portal that you normally go to, from your browser directly, and check.

  • dwhes davidhes (@dwhes) reported

    @SpaceX @TMobile @Telstra you should be jumping at this for australia! Before a competitor does it. Would keep me as a customer.

  • GeckoIce IceGecko (@GeckoIce) reported

    @Telstra You say one thing and do another. You are not here to help you are here to make money.

  • HKlonaris Harry Klonaris (@HKlonaris) reported

    @Telstra Free box for 34 year loyal customer?

  • dizzydame63 💧🌏🌈Alicia runs a Library. (@dizzydame63) reported

    @deniseshrivell This brings back bad memories. And automatically getting transferred to Telstra when Onetel collapsed and the hours I spent on the phone trying to change my plan to Optus. Anything but Telstra!

  • tiaisbrave Tia (@tiaisbrave) reported

    Went into the shop and with Tiffany’s very patient help paid the outstanding $164. That was over 6 hours ago. Still can’t make calls or send texts. I’m one of the few Telstra fans out here but this is a bit baffling (I take full responsibility for the initial bill problem)

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported

    @Telstra I'd rather have effective customer service instead, @telstra - can we have some of that please?