Telstra Outage Report in Melbourne, Victoria
Why is my Telstra service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3068 , 3037 , 3142 , 3087 , 3148 and 3002 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 8 hours ago |
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Internet | 1 day ago |
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Internet | 3 days ago |
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Phone | 6 days ago |
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Phone | 7 days ago |
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Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Stephanie Johnson (@SeeingWithStars) reported from Melbourne, VictoriaHope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today
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warmos travos (@warmostravos) reported from Melbourne, Victoria@Telstra pleeease help me find out where my order is at, I’ve got no other way to contact
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Hho (@Hho39682157) reported from Melbourne, Victoria@elonmusk In 🇦🇺, Telstra finding network crowded problems as many went working, studying, watching from home.
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Asjad Hilmy (@HilmyAsjad) reported from Melbourne, VictoriaNo wifi connection. No customer services. Experiencing worst days. @Telstra wasting my phone internet data. #COVIDIOTS #COVIDー19 #telstraconnection
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Teddy (@Teddy88367023) reported from Melbourne, Victoria@Telstra just having problems with phone,my plan and applying the Telstra app. Elsternwick branch advised me that due to isolations no one can assist... WOW. The lad needed a bath.
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James Findlay (@james_findlay) reported from Melbourne, VictoriaJust got a *HUGE* bill from @Telstra for disconnecting my shit ADSL connection despite being told in-store and on the phone that there wouldn't be a charge. I'm furious and have asked them to check the phone recording. Next I'll go to the ombudsmen. FURIOUS.
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Abhinav Gupta (@abhi5148) reported from Melbourne, Victoria@Telstra Hi Team, on a IVRS call I am unable to select options even after pressing the desired key. This problem is happening only when calling from Telstra network. Please check and fix this asap!
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Stephanie 🖤🤍💜 | 💛🐞 (@fpvs) reported from Melbourne, VictoriaMy mobile is not accepting calls. I'm with Belong, which operates on @Telstra. It looks to be affecting all Telstra services at the moment. Can make calls, data works, SMS works. Just incoming calls aren't working. Message says service isn't connected.
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Nathan Bobik (@nathan_bobik) reported from Melbourne, Victoria@NBN_Australia So im waiting for updates from @Telstra, who are waiting for updates from you...and your response to Telstra is we’ll fix it in 7 weeks...then your customer can book in a new appointment.... which will be another 2 weeks.
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jk (@JohnnyLydon) reported from Melbourne, Victoria@vanOnselenP The ex Telstra copper wiring was never going to be up to the job according to ex Telstra techies I have spoken to. We have waited two years and only now have we been told we are eligible to connect to NBN because the old infrastructure needed to be upgraded in our neighbourhood
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Harper&Blohm Cheese (@harperandblohm) reported from Melbourne, Victoria@Telstra When I looked there was not a known issue of business landlines being diverted to previous owners personal mobile phones
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Tom (@tommyhare82) reported from Melbourne, Victoria@Telstra @NBN_Australia completely unacceptable when someone gives you a weeks notice on moving house to have a customer be without internet for two weeks. I can’t work
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TimeTravel w/ #NightTerrace (@PetraElliott) reported from Melbourne, Victoria@JB_AU I haven’t received one. I’m on the Telstra network via Aldi mobile.
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PR (@TheSarge61) reported from Melbourne, Victoria@Telstra you have a major 24hr police station in Melbourne without phones and internet due to an NBN cable issue, it's been nearly 20hrs now and no fix. I think you should escalate this issue ASAP.
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Harper&Blohm Cheese (@harperandblohm) reported from Melbourne, VictoriaTo those trying to call the shop and find your calls going to a lovely French ladies mobile we are trying to fix this issue and have been on hold with @Telstra since 9am this morning. You can text through any orders or questions to 0438 693 162
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Kharla Williams (@KharlaWilliams) reported from Melbourne, Victoria@Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium
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Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria@triplezerotv @ConkyOCE @Telstra Nah. Telstra block all packets marked with DiffServ/DSCP on their network.
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CoryCobain (@CoryCobain) reported from Melbourne, Victoria@Telstra outage in Bundoora Victoria. Internet. Has been out for 4 days with no sign of a fix. It’s a long weekend. We stream everything. Fix your BS up.
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Peter Morgan (@psimpsonmorgan) reported from Melbourne, Victoria@Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.
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Dan Rodgers (@danwrodgers) reported from Melbourne, VictoriaWhy now @Telstra. Says no outage in my area but my Internet will not work 😭
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Andrade (@jasonandrade) reported@Telstra You’re right because I have 5G and full signal while sitting on the actual plane at the gate.. Just not in the actual terminal..
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AdventureAli (@adventure_ali_) reported@ellalouise74 @AjaanMark Yes it’s terrible. I was recently on the mid coast NSW and everyone I know just has Telstra because otherwise there’s no reception! Hope you manage to change to a better network soon, loss of reception when using GPS is the worst!
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Thorson *🏆 (@nathanthorson) reported@Dk3Kbball @lukerhn @Telstra I just think I went at the worst time. Was the weekend after the new iPhone came out
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Jason Andrade (@jasonandrade) reported@LandoRocks @SydneyAirport @Telstra Must be. Just weird I have full signal but just at 4G.
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🦏 rhinocough (@rhinoz) reported@Telstra No, never had this before... 🤔 However, my Aldi phone also had barely internet at the same time, and we live right next to the tower, so I really thought there was an issue on your side? Or an update to your capping tech maybe. Will certainly be in touch if this happens again.
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#MaskUpAndGetBoosted (Michael) (@twcau) reported@braskic @Telstra Compared to the others, best of a bad bunch. For the most part, things just always work. Store staff are fantastic and no nonsense; online support, and web purchase processes are the real let down.
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Nanzy Warali (@NanzyWarali) reported@Telstra Can you help fix the operator’s attitude? Not only can not answer simple questions, but act like smart ***. I don’t think you can do anything Ryan. I’m giving up
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Jason Andrade (@jasonandrade) reported@Telstra Thanks Tanasha from Telstra! Does that mean you do have a 5G tower here and it is just a building/my location issue?
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Louise Thomson - Leadership Team Mentor (@GlobalPeopleLou) reported@cynth_mahons @Telstra Did you get some service here @cynth_mahons from #telstra ? How so very annoying
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Melissa Loew 🏴 (@fransi1803) reported@AjaanMark I've been with Telstra for decades. Never a problem. Just seems to cost a bit more but worth it.