Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 21, 9:24 AM GMT+10.
- Phone (54%)
- Internet (26%)
- Total Blackout (8%)
- Wi-fi (7%)
- E-mail (5%)
- TV (1%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3058 , 3056 , 3107 , 3122 and 3101 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 17 hours ago |
|
Melbourne
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Wi-fi | 1 day ago |
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Melbourne
|
Internet | 2 days ago |
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Melbourne
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Internet | 2 days ago |
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Melbourne
|
Internet | 6 days ago |
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Melbourne
|
Phone | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, VictoriaAfter 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Tim McMahon (@_TimMcMahon) reported from Melbourne, VictoriaTelstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Nikki Clare (@Niksterisms) reported from Melbourne, VictoriaOh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened
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Peter Bannan (@PeterBannan5) reported from Melbourne, VictoriaHey @Telstra, your app is down. Makes it difficult to pay you…
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Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service
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Chris Nelson (@qldtrials) reported from Melbourne, Victoria@Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care
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Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, VictoriaI have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, VictoriaThe internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.
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Paul (@MervtheMonster) reported from Melbourne, Victoria@PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!
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vito m (@vitomattvm) reported from Melbourne, Victoria@Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?
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Ade (@BillieHill64) reported from Melbourne, Victoria@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Benedict (@The_Enunciator) reported from Melbourne, Victoria@RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months
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Nikki Clare (@Niksterisms) reported from Melbourne, VictoriaOh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
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doc eggbert (@doc_eggbert) reported from Melbourne, Victoria@Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳
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Nick Splitter (@nicksplitter) reported from Melbourne, Victoria. @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Helmut Brodesser (@hbrodesser) reported@trobb158 @FetchStep Especially one that echoes Barnaby Joyce’s moronic suggestion of a link between the Telstra blackout and a Chinese rocket test.
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Key Phaser (@KeyPhaser) reported@Ausbobsmit @lay440318 SHY was all fired up for the Telstra outage, all fire and brimstone. But we never saw this passion for Bondi.
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Adam B (@sevenofcrime) reported@nemagovau Hope it doesn’t rely on a 20 year network time protocol server in a disused lavatory at Telstra HQ.
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David Havyatt (@havyatt) reported@FKhnopff @Democracy_Duck @ABCmediawatch You are right that Labor privatised Qantas and CBA. But neither of these had a specific service obligation, unlike Telstra. Yes some in Labor were considering Telstra sale, but it never became policy. 3/3
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Andrew (@andrewrdn463) reported@Telstra Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year.
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NewsTongue (@NewsTongueX) reported🔴 Telstra outage caused by missing software update, undocumented design change Telstra blamed a missing software update and an undocumented equipment redesign for last week's nationwide mobile outage. During maintenance on the Melbourne network time protocol (NTP) server, the device reset to a 2006 date due to an underlying software configuration. The incorrect date propagated across the network, invalidating authentication certificates and leaving customers unable to place calls or access data. Telstra operates three NTP servers in Melbourne, Sydney, and Perth.
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MsNobody (@MrsNobody21) reported@telstra Why the hell do I STILL HAVE NO SERVICE????!
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Andrew (@andrewrdn463) reported@Telstra Telstra asking customers to prove how they were affected by the outage is digusting. STOP IT VICKI BRADY - YOU ARE ON $8 MILLION A YEAR!!!!!!!
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William Hawk (@WilliamOneHawk) reported@SkyNewsAust The feckless airhead - Jane Hume - emerges from her wombat burrow to spout another load of drivel - blaming the government for a Telstra software issue.
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System Failure (@AlienSpoons) reported@NRL Telstra has ongoing glitches with it mobile data network and nobody gives a ****! Yeah! Possibly the phone network too but nobody answers calls these days.