1. Home
  2. Companies
  3. Telstra
  4. Melbourne
Telstra

Telstra outages and service status in Melbourne, Victoria

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 11, 10:15 AM GMT+10.
  • 40% Internet (40%)
  • 40% Wi-fi (40%)
  • 20% Phone (20%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3144 , 3078 , 3012 , 3113 and 3051 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 6 days ago
Melbourne Wi-fi 8 days ago
Melbourne Internet 8 days ago
Melbourne Wi-fi 10 days ago
Melbourne Phone 10 days ago
Melbourne Wi-fi 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • The_Enunciator
    Benedict (@The_Enunciator) reported from Melbourne, Victoria

    @RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    Could you imagine paying for 100 down 40 up n getting 16 down 1.2 up with packet loss out the ***? See I don't have to anymore thanks to @Telstra ! What ******** is going on mate?

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

  • kyleminall
    Kyle Minall (@kyleminall) reported from Melbourne, Victoria

    @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

  • dgmonty16
    Dale Monteith (@dgmonty16) reported from Melbourne, Victoria

    @debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service

  • EileenOrmsby
    Eileen Ormsby (@EileenOrmsby) reported from Melbourne, Victoria

    @Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @Gizmobud @RayRockyDog @Foxtel I just signed up for the trial. And yep, as a Telstra customer I can get a discount 👍

  • TizmWorld
    Tizm™ (@TizmWorld) reported from Melbourne, Victoria

    @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • trevoryoung
    Trevor Young (@trevoryoung) reported from Melbourne, Victoria

    @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

  • maggiepayne_
    Maggie Payne (@maggiepayne_) reported from Melbourne, Victoria

    @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

  • meholt
    not your real Dad (@meholt) reported from Melbourne, Victoria

    @Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

  • melsybegg
    Melissa Begg (@melsybegg) reported from Melbourne, Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

  • petermartinsept
    Peter Martin (@petermartinsept) reported from Melbourne, Victoria

    @grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

  • DanRobMat
    Daniel Matthews (@DanRobMat) reported from Melbourne, Victoria

    @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • VMaxF1
    Mike Sharpe (@VMaxF1) reported

    @Telstra How does the assessment process work? U&P doesn't apply from what I can see in that link, but a (very expensive) device appears to have basic paint/coating flaking issues, which should be able to be resolved.

  • JohnnyKod9
    Johnny KO’d (@JohnnyKod9) reported

    @Telstra are you having network problems in Footscray Victoria?

  • OvrgrwnDwrf
    Overgrown Dwarf 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇺 (@OvrgrwnDwrf) reported

    @Telstra So my internet has an issue. You send me a message to go to MyTelstra to chat with a rep. My modem is in back up mode and wont load MyTelstra, so I try hotspotting off my Telstra phone. But your coverage is so sporadic that it won't even count as "connected."

  • kellynettlefold
    Elizabeth Anne Kelly (@kellynettlefold) reported

    Telstra have no issue with puttn in numbers&pressn redeem nos. But microsoft smartassholes make life hell. I've lost another many hrs of being messed around with screens showing rubbish. Its simple=U have an PC+u put in product code&redeem. Robots r a phyco excuse to brain-harass

  • DFactualists
    Aussie Diana S 🇦🇺 (@DFactualists) reported

    F'ing @Telstra message to me. "This is a reminder that you have a public directory listing for the following service. Your name, address and phone number! are published in the White Pages directory and available to the public"! ******** get me off this or I'll sue U🤬💩

  • yuyan497
    y (@yuyan497) reported

    @Samantha7ey it's the telstra network 😭

  • joe_blogswa
    joe_blogswa Free Palestine (@joe_blogswa) reported

    @AnnMoorfield @marie19705 @Telstra yep same network same coverage i can only get telstra reception but Aldi use the telstra network best thing i did ever

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

  • skylarusi
    𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝕾𝖐𝖞𝖑𝖆𝖗𝖚𝖘𝖎 © (@skylarusi) reported

    @the_LoungeFly @Telstra 2/2 ...regarding my plan's data He claimed I'd been paying $50/mth 4 3MB of data I contacted Telstra via FB They must have told him He wasn't happy When he finally contacted tech support to fix it he listened in while I was giving feedback I reported that breach of privacy on FB

  • immyonboard
    immyonboard (@immyonboard) reported

    Will be late to the iOS 27 beta this year because, as usual, my Telstra internet keeps crashing. 12+ times a day. Fix your **** @telstra, this is incompetent.