Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3142, 3121, 3054, 3124, 3152 and 3056.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 01/16/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • cinergy_media Michael De Florio (@cinergy_media) reported from Melbourne, State of Victoria

    @alisterrobbie @digtoolsonline @JasonTLewisPHT My cable is the worst it’s been and hopefully better after tech comes over from Telstra Been not working so great, pissed off as we pay big $$ and lately been getting up and Down speed....not good enough

  • G1NCHY g1nchy 🗨️ (@G1NCHY) reported from Melbourne, State of Victoria

    issue was with the Telstra line outside my house. A Telstra b level technician was booked for today (confirmation received via SMS between 8-12 today). I had to cancel a shift, so not getting paid. No one has arrived. I receive a message at 1pm delaying the service request

  • philipb4 Philip Brookes (@philipb4) reported from Melbourne, State of Victoria

    @Telstra You’ve billed - we just can’t see it. You don’t attach it to your emails and we can’t get into it. Even the support guy we spoke to can’t get into it. Then your reminder emails also don’t mention the balance due. I’ve wasted hours on EVERY BILLING CYCLE FOR 20 YEARS.

  • mtragz91 Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, State of Victoria

    @Telstra North balwyn, it’s a blackspot coverage is terrible, i am lucky to get 1 bar 3g

  • davidjsinclair David Sinclair (@davidjsinclair) reported from Melbourne, State of Victoria

    Dear @Telstra and @NBN_Australia you service is really crap. Installed a new wifi router today, at my own cost and streaming sucks just like before with a Telstra wifi router. 3rd Internet, 1st world country. Give me my taxes back. You are pathetic.

  • glipschitz Greg Lipschitz (@glipschitz) reported from Melbourne, State of Victoria

    @nathanoldfield6 @Telstra Nope. I build a fixed wireless network and I live in a wireless hole 😂

  • emmaknicholls emma nicholls (@emmaknicholls) reported from Melbourne, State of Victoria

    Telstra is THE worst when it comes to internet. Even when you’re on one of the best NBN plans going around

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra And now your outages page is not working . Well done @telstra maybe you can pick up a phone and call your customers .

  • royboygash Gary collie (@royboygash) reported from Melbourne, State of Victoria

    Telstra saga part 3. Then we were sent to the back of the queue Possibly the worst service and company I have ever dealt with. Absolutely hopeless. Trying to run a business with no internet for 3 months. Useless organisation @billshortenmp @DavidLeydon1

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra I already have . This is absolutely just so stupid that you want me to chase you to get an answer . @telstra don’t ask me to pay my bill until I get the service that I pay for .

  • Tricia52_ Tricia (@Tricia52_) reported from Melbourne, State of Victoria

    @RoseRimmer2 So am I... And as I am a Telstra customer I get to buy some tickets in five minutes and the general public tickets go on sale next week

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra Well the is s bloody outage again because some idiot hit something again . This is the second time and why should I have to pay for s crap service when this happens and my daughter will fail. As if @telstra gives a crap .

  • hranywhere Martin Nally (@hranywhere) reported from Melbourne, State of Victoria

    @Telstra Telstra has just billed me for tech support please check your bill as they charge for services they promise are free but still don’t resolve your issue what a joke look up Telstra in the dictionary and it says pathetic service supplier

  • fFierce Fierce (@fFierce) reported from Melbourne, State of Victoria

    @Telstra internet is down in my area when will it be back up, 3033

  • G1NCHY g1nchy 🗨️ (@G1NCHY) reported from Melbourne, State of Victoria

    with the Telstra line outside my house. A Telstra b level technician was booked for today (confirmation received via SMS between 8-12 today). I had to cancel a shift, so not getting paid. No one has turned up.

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra I would suggest that you take your idea and put it it somewhere . I don’t want smart arse messages I want my service to be fixed . You have already lost some of our business and will be losing the rest of our business .

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra well done on another day of no internet . You can text us about a bill reminder but you can’t fix a simple outage. You update when it will be fixed and you expect me to pay for a service that I am not receiving . #notgoodenoughtelstra

  • royboygash Gary collie (@royboygash) reported from Melbourne, State of Victoria

    @billshortenmp Thanks bill coz I have just been retrenched coz Telstra want to cut 30% off rates of the last contract and will only sign off on that for the new.. how Can any Australian Company operate on margins as slim as these... Telstra is sending families down the drain

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra You really think that I will be paying for anything .why should I have to beg to you to get something reviewed when I have been inconvienced by your so called systems and workers .poor form . You call me and earn your profits

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • oberonsghost Maria, Comrade Ghost (@oberonsghost) reported

    Hey @Telstra, when are you going to fix the data brown hole in the ESR tunnel near Redfern station?

  • GoBeaded Anthony Stewart (@GoBeaded) reported

    @Telstra Both. No signal on either

  • lashnslashndash scorching hot regards (@lashnslashndash) reported

    @Telstra @paul_jobber23 There are either small spots that randomly produce the expected speeds of 100+, or small moments in time. Apart from that, data on the mobile network is literally unusable. I suggest you guys look at the historical data for uplink traffic from 2 weeks ago and compare to today.

  • gools2_gooley Ros (@gools2_gooley) reported

    @Telstra @vanessa2work I have been without emails for 4 days and have had problems for 3weeks. I have sent numerous messages and managed to actually speak with somebody once. There has been no resolution. Meanwhile I pay for this service. Will it ever be fixed

  • willagnew Will (@willagnew) reported

    @Telstra Can’t figure out how to do it via the Telstra app. All I see is FAQ articles. Will be leaving the mall soon anyway so it won’t be my issue anymore. But wanted to let you know it’s not isolated.

  • piss_river_fc jake (@piss_river_fc) reported

    sent from my 2020 n80 sr5 Hilux while doing 90 on the expressway on the Telstra network

  • investigatorst Nicole Webber (@investigatorst) reported

    @Telstra Your frontline operators deserve to be compensated for having to patiently deal with panicked and angry customers who are frustrated. When will there be a solution to the continuing server problems? For their sakes as well as your customers; PLEASE FIX THE ISSUE!

  • John___Donegan John Donegan (@John___Donegan) reported

    @AlanBixter Had the same problem years ago in Alexandria (Sydney). Man came out and tore out all the lines leaving us with nothing. Found a Telstra exec on Twitter and a crew arrived on Sunday (SUNDAY) and resolved the issue.

  • iko_iko11 IkoIko (@iko_iko11) reported

    @AlanBixter Don't feel special, the pit at the bottom of our hill looks like that too after every storm; when they take take the two big steel plates off it. It's a much bigger pit that serves half of the long road I live on. Guess Telstra/NBN never heard of watertight service pits.

  • willagnew Will (@willagnew) reported

    @Telstra @GoBeaded I can confirm there is no signal at Warringah Mall in Brookvale. Multiple people have been talking about it.