Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 24, 12:29 PM GMT+10.
- Internet (44%)
- Wi-fi (31%)
- Phone (25%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3129 , 3153 , 3057 , 3109 , 3023 , 3145 and 3078 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Phone | 5 days ago |
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Melbourne
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Internet | 5 days ago |
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Melbourne
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Internet | 7 days ago |
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Melbourne
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Internet | 9 days ago |
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Melbourne
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Internet | 9 days ago |
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Melbourne
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Phone | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria@Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.
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Timothy 💉💉💉 (@timothy_89) reported from Melbourne, VictoriaOnly getting 3G in collingwood @Telstra 5G outage?
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Tony Margaritis (@sthmel) reported from Melbourne, Victoria@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
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Ayelbee (@ayelbee1) reported from Melbourne, VictoriaGood Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria@Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite
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Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, Victoria@Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story
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Paul (@MervtheMonster) reported from Melbourne, Victoria@PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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Thanks for coming (@VeteranDave) reported from Melbourne, VictoriaAsking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaThere’s customer service at Telstra anymore people should not have book
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Ade (@BillieHill64) reported from Melbourne, Victoria@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Marc Christie (@Marc1983x) reported from Melbourne, VictoriaHey @Telstra is there an issue with crossed lines or something on the 4g network?
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vito m (@vitomattvm) reported from Melbourne, Victoria@Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?
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Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, VictoriaI have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?
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Michael Jessopp (@ppossej) reported from Melbourne, VictoriaHuh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.
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Nikki Clare (@Niksterisms) reported from Melbourne, VictoriaOh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🐙Mythical Mira 🪸 (@Mythical_mira) reportedlol got my first spam call ring ring hi miss I’m calling from Telstra you to say you won a new smart phone i’m with *insert different provider* thats not possible madam I’m just trying to give you a free phone 😡 obviously angry tone Quiet processing (no sleep) i hang up
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Johnny KO’d (@JohnnyKod9) reported@Telstra are you having network problems in Footscray Victoria?
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스칼렛•해린 (@scarletthxxrin7) reported@Telstra hi, How long can a Telstra prepaid number stay active without a recharge before the service is cancelled? I’ll be overseas for around 2 to 3 months and want to keep my number without buy any data. it will be wasted.
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jayzco (@jayzcoz) reported@gasugasu1984 I’ve used Belong premium, $95/mth, 100/17mbps. FTTN. They use Telstra service. Northern VIC. I find the speed ok for (tv) streaming, but lm not using any video computer development software. I haven’t done a speed test. Likely cheaper services available.
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Michael Abbott (@AgentAbbey) reported@Telstra Doncaster internet outages. Any customer credits for inconvenience on a busy Sat
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GregM (@Gmeister67) reported@WSWanderingEels True, Notice how this season Kayo started buffering on most NRL games. How to fix it, upgrade your internet plan. Guess who owns half of Kayo Telstra. Just another gouging ponzi scheme. They dont care for the players the clubs the game. Its all about profits.
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Rob Arbon (@arbon_rob93103) reported@SophiaMoermond When John Howard defeated Paul Keating in the 1996 election, Australia's federal debt was $97B. He sold assets (like Telstra) plus set about paying down the debt. The debt was cleared in 2006 and our savings began. The Rudd govt inherited $17B.
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Andrew (@andrewrdn463) reportedPeople on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????
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K•A•N•E (@kanethesaint) reported@Teh_Jkr @Optus Prepaid is the best option. No more need for greedy companies like Optus! One of the worst employers around after Telstra!
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Jordan Wardle (@JordanWardle5) reported@theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.