Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3053, 3142, 3056, 3143, 3066 and 3067.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
Lol. Telstra outage. Just FKN hot spot.
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
Cancel @NBN_Australia install through @Telstra (a story in itself) using the app to continue to see out our contract on ADSL but continue to get calls to book another install time. Try calling to resolve and they won’t take my call despite an email telling me to call 😡
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Alexander Yap
(@alexycyap) reported
from
Melbourne, State of Victoria
I bought 3 prepaid wifi dongles, each 3GB data, from @Telstra online store weeks ago, didn't get any tracking info. Last week received 3 prepaid phones each 50MB data. Not what I paid for! Couldn't get through to anyone on chat or phone. Wrote online complaint but no response.
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Dolloppy
(@dolloppy) reported
from
Melbourne, State of Victoria
@Telstra you’ve just lost another customer. Never have I had such bad , incompetent “service”
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Ron Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
@Askgerbil @DoctorKarl @TurnbullMalcolm Actually the original purchase of the Telstra cable network, was to remove and compensate Telstra as a network, and provide NBN with infrastructure for laying their cables
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew, i got a Telstra text & my channels were blocked & F1040 on 26th. I finally got my service resumed on 27th but the bill is overcharging me $100s again. I have not heard from a manager up to now even though i asked for contact asap. My issues started Dec 12th.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
I know there’s bigger issues out there in the world, but dealing with @Telstra shits me up the wall and shouldn’t be this hard!!! #FirstWorldProblems
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
Biggest telecommunications company around and I can’t get to speak over the phone to a @Telstra about a @NBN_Australia connection... **** service!
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k6a w12e in Sri Lanka 🇱🇰 🇦🇺🦘
(@nzicecool) reported
from
Melbourne, State of Victoria
Sorry to say this @Telstra no one appears to be helping out sorting my Internet connection issue. Today is the 10th day with drop outs at least every 2-3hrs.
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Mike Hauser
(@Hauser_Mike) reported
from
Melbourne, State of Victoria
@findisaac @Telstra Damn, I was hoping it was real but creds to support it and admit it isn't
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
@Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App
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Katrina
(@katrinabicket) reported
from
Melbourne, State of Victoria
Now @Telstra apparently have the required info.....didn’t believe me the first 12 time’s I said it mind you......but still my order from 7 May has not arrived. Cool service 🙄🙄🙄
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verx 'gec' kallisti
(@nukekitty) reported
from
Melbourne, State of Victoria
@Telstra Nowhere near as bad as it was right now
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Telstra i moved house in december and am still having several problems with my foxtel with telstra. Twice on to complaints dept but more issues started. Dodgy app/website and massive waits on the phone.😡 it started before covid. Disgraceful service.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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Töm Réÿnöldš ❌
(@TomReynolds_AU) reported
from
Melbourne, State of Victoria
Got one of those scam calls from “ @Telstra technical support” Honestly, for a scam attempt she was really rude. Tip: if you’re scamming me, be nice. I just kept talking off mic and being quieter and finished with a whistle. Not my best effort 2/10.
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James Daly
(@thedalyjames) reported
from
Melbourne, State of Victoria
@Telstra sort ya shit out. Internet been out for days. Awful service and worse customer service. #telstra
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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illuminati88
(@babylon4288) reported
@Telstra its a human rights issue its a legal issue and telstras had a chance to resolve it but have failed to it would have been 8000$ now ill let a judge determined how much telstra owe bassed on their compliance and contributions to tourtuer
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Fred Meunier
(@MeunierLab) reported
@Telstra Further, can your system not work out which customer has paid for international roaming and which hasn’t? Seems odd for a leader in telecommunication… Roughly, 5 text messages per day for 5 weeks…
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R.M.TONEGUZZO
(@r_toneguzzo) reported
Hi all, My internet is still out after over 3 weeks and now the mobile phone tower is flat out getting a 3G Signal. I will have to drive into town to post so sorry about unanswered tweets etc. Telstra is making me consider Starlink.
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🇦🇺˜”*°•.Cₒₗₒₙₑₗ Bᵣₒ.•°*”˜🇦🇺
(@ColGreyLord) reported
@Road_Closed1984 It's hard to remember what it was like having such an awful fear of heights. I remember throwing up at the telstra tower in Canberra when I *** young because we were too high up!
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alex ♡ ⁷
(@honsoolsugar) reported
@charleyuub it has to be Telstra cuz not all my friends are having this issue D:
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illuminati88
(@babylon4288) reported
@Telstra this was when i sent my s7 away for screen repair 4 years ago. 4 years my speeds not been meet my recptions not been what its supposed to be and 2 contracts over 3 devices have not been meet not a device issue
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@NewtonMark@eigenmagic.net
(@NewtonMark) reported
@JayMo31415 Always three years late, after the market had adjusted to their bad behavior and moved on. ACMA never moved fast enough to be effective against Telstra; The NBN is partly a response to their consistent failure as a telco regulator.
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✟ Shenzi ✟
(@DOGY4RD) reported
@telstra your wifi sucks ****
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@kadylio@aus.social 🐈🐶🐈
(@KadyLio) reported
@Malk_AU HEY! I worked at Telstra.. And remember fondly the day the mobile network on the east coast went out because someone tripped and unplugged a cable.
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J. 💃🏻
(@Blondie1288) reported
@milascorazon Are you with Telstra? Wouldn’t surprise me if it was Telstra being ****