Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3051 and 3053.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 08/13/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Germantown.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • declanmartin75 Declan Martin (@declanmartin75) reported from Melbourne, State of Victoria

    @Aerohaveno @Telstra Never ending these days

  • vEternity_ Eternity (@vEternity_) reported from Melbourne, State of Victoria

    3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead

  • The_Enunciator Benedict (@The_Enunciator) reported from Melbourne, State of Victoria

    @RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months

  • EileenOrmsby Eileen Ormsby (@EileenOrmsby) reported from Melbourne, State of Victoria

    @Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution

  • jamesgmeme remember sydney (@jamesgmeme) reported from Melbourne, State of Victoria

    @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

  • tigertufftanya Tanya (@tigertufftanya) reported from Melbourne, State of Victoria

    @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

  • NickJohnstone2 Nick Johnstone (@NickJohnstone2) reported from Melbourne, State of Victoria

    To all the peanuts sending me emails wanting to design a new website for me , and the dills representing Telstra , the crypto investment houses, the globe replacers, and Namibian Princes **** OFF AND STOP RINGING ME !!!!!!!

  • _chinmusic Ananthasubramanian (@_chinmusic) reported from Melbourne, State of Victoria

    Frustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.

  • brandycooklyn Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, State of Victoria

    The internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.

  • petermartinsept Peter Martin (@petermartinsept) reported from Melbourne, State of Victoria

    @grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better

  • Woody_Alyx Woody Alyx (@Woody_Alyx) reported from Melbourne, State of Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • CTRL_ALT_DEL Sam (@CTRL_ALT_DEL) reported from Melbourne, State of Victoria

    I never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

  • lousanti Lous (@lousanti) reported from Melbourne, State of Victoria

    @Telstra really. Pay a bill 2 days late and get slugged with a late fee that is 20% of the bill. That is really poor, greedy and nasty. So much for customer loyalty!

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterJamesRoth6 Peter James Rothe (@PeterJamesRoth6) reported

    @tonesaysgoleft @cheryl_kernot @abcnews The last 3 board appointees were ex FOXTEL ex Telstra ex 7 network. All 3 from organisations which would benefit from a weaker ABC. Then Ita who has in the past actively organised fundraisers for the Libs.

  • ManInTheMadness Man in the Moon (@ManInTheMadness) reported

    After 18 years as loyal customer @Telstra is demanding partner provides biometric info to keep paying phone bills. Mobile can't perform this function & clearly they don't really want or need our 💲💲💲💲💲 Bye bye...

  • sharanjit Sharanjit Paddam (@sharanjit) reported

    @Telstra It has been 10 working days since I raised my complaint, and @Telstra have failed to resolve it or to communicate with me why. This is against their own complaints process. But they can’t do anything about it.

  • Pits666 Mr Pits (@Pits666) reported

    @Telstra I know why it is down, no power in the area. Your guys in the GOC are lazy and put details on the alarm in saying it was working and closed it incorrectly in TAM.

  • zyrorl zyrorl (@zyrorl) reported

    @elonmusk I would hazard a guess that also the vast majority of churn from NBN is going to the mobile phone telcos (telstra/optus/vodafone) on 5G, however they're claiming Starlink, which is barely opened here in Australia, as somehow a catastrophic incident to their business model.

  • ManInTheMadness Man in the Moon (@ManInTheMadness) reported

    @WATCHMEBURNDOW1 After 18 years as a mobile customer , Telstra are demanding partner provide biometric data to pay bills??? Bye bye to them as they clearly don't need our 💲💲💲💲💲

  • EricInAdelaide Eric Was In Adelaide (@EricInAdelaide) reported

    @BaronVonClutch Big pong? Broadband is mostly NBN. Monopoly National Broadband Network. Sort of like Telstra Wholesale was for ADSL. It is Friday. Cars are on track. DON’T MAKE ME TALK WORK! 😎💥🤪

  • wandooridgefarm Wandooridgefarm (@wandooridgefarm) reported

    @Telstra @danking265 @burgess_ag Can you fix my reception ?

  • MarkThommo352 mark thompson (@MarkThommo352) reported

    @Amaralee23 @Lion6272 It’s working from bedroom to lounge so far so good Telstra is garbage where I live no signal

  • danking265 Dan King (@danking265) reported

    @burgess_ag They’re good if you have good reliable signal but our mates @Telstra don’t seem to have that