Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Wi-fi	3 days ago
Melbourne	Phone	5 days ago
Melbourne	Internet	5 days ago
Melbourne	Wi-fi	7 days ago
Melbourne	Internet	15 days ago
Melbourne	Phone	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Nikki Clare (@Niksterisms) reported 5 minutes ago from Melbourne, Victoria

  Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened

• 
  Ben (@czaxx) reported 9 minutes ago from Melbourne, Victoria

  Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

• 
  Tim McMahon (@_TimMcMahon) reported 12 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

• 
  Glenn Hampson (@GlennHampson) reported 26 minutes ago from Melbourne, Victoria

  @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

• 
  Paul (@MervtheMonster) reported 27 minutes ago from Melbourne, Victoria

  @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

• 
  Woody Alyx (@Woody_Alyx) reported 33 minutes ago from Melbourne, Victoria

  @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

• 
  Tim (@TimothyJ_23) reported 34 minutes ago from Melbourne, Victoria

  @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

• 
  Dale Monteith (@dgmonty16) reported 34 minutes ago from Melbourne, Victoria

  @Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 36 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  Tim McMahon (@_TimMcMahon) reported 38 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

• 
  Michael Carmody (@EmJaeCaer) reported 39 minutes ago from Melbourne, Victoria

  @_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.

• 
  Trevor Young (@trevoryoung) reported 42 minutes ago from Melbourne, Victoria

  @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

• 
  Tanya (@tigertufftanya) reported 42 minutes ago from Melbourne, Victoria

  @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

• 
  Kyle Minall (@kyleminall) reported 46 minutes ago from Melbourne, Victoria

  @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

• 
  Nikki Clare (@Niksterisms) reported 49 minutes ago from Melbourne, Victoria

  @maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.

• 
  CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported 52 minutes ago from Melbourne, Victoria

  @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

• 
  Michael Jessopp (@ppossej) reported 53 minutes ago from Melbourne, Victoria

  Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

• 
  Brian Humphries (@rocky1622) reported 53 minutes ago from Melbourne, Victoria

  Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

• 
  ✨ Miss Natski ✨ (@Natski82) reported 57 minutes ago from Melbourne, Victoria

  @Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence

• 
  Ananthasubramanian (@_chinmusic) reported 1 hour ago from Melbourne, Victoria

  Frustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Basson (@BassonBrain) reported 2 minutes ago

  🇦🇺 Australia: Telstra said over 200,000 of its mobile customers connect to @Starlink satellites each day! ...and over 2.7 million customers have connected at least once since launch A Telstra spokesperson said that customer uptake is "exciting", but the real-world impact is more important. "What stands out to us the most is not the numbers themselves, but what they represent," said the spokesperson. "A message home from a remote road, a quick check-in during a trip away, or peace of mind in places beyond the range of our mobile network."

• 
  Jumbarrawa (@jumbarrawa) reported 4 minutes ago

  @SocialPiranha3 @Telstra That amaysim has one good thing, a cheap esim that lets people txt you .. all of them run fom telstra lines. And yet Telstra is stooging everyone. I don't get a dollar back every time they dont have a service I pay for. why they get to jam prices up ? like owning a pizza shop and maybe give you a whole pizza. telstra can get fuked. 115 a month for service that has dropped how many times in last month .. they should be at ACCC

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 6 minutes ago

  @WSWanderingEels On the rare occasion Vodafone customer I actually agree with Telstra yes you have to go now if you’re the NRL like yeah 2029 if you want to beat the AFL over anything then this would be the one AFL hasn’t even talked about 20th team. Time for the NRL to put up or shut up

• 
  xroadie (@xroadie) reported 8 minutes ago

  @BassonBrain @Starlink But an iPhone can connect to the phone network via the starlink wifi….without Telstra

• 
  Colin Ritchie (@ColinCleanEnery) reported 8 minutes ago

  @sydney_ev Actually it has been failing across remote Australia for decades. Telstra has unreliable network coverage as the middle of Australia can not have enough sunshine for their solar for days.

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 10 minutes ago

  @KensingtonRoyal @KensingtonRoyal Telstra made cust service jobs outsourced. 2010 Me then no more job $0,can’t afford gym,back on dole! Menopause worsened & mental traumas! I’m now on Disability dole & NDIS. My weight back 100+ kgs😢! In Pandemic I desperately started Yoga Teacher course on Udemy

• 
  Andrew (@andrewrdn463) reported 14 minutes ago

  @JimThom90458694 People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  Doctor Vadar Who (@DoctorVadarWho) reported 16 minutes ago

  @Telstra when are you going to support RCS for iPhone in Australia because I would like to have it so green bubbles don't mess up group messages @Apple

• 
  RochfordAlexAR (@rochfordalexAR) reported 17 minutes ago

  @bazingashane0 @Telstra The fact that my Download is fine, 100 Mbps download line speed (Actually 109 for some reason) I can run speed tests all day to Melbourne or Hobart and get near close to 100Mbps down (or a bit more thanks to the magic of multi mode connections)

• 
  Andrew (@andrewrdn463) reported 18 minutes ago

  People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????