Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3001, 3004, 3006, 3065, 3053, 3008 and 3003.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 12/01/2023 15:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Caulfield South.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • petros_ioannou Petros Ioannou (@petros_ioannou) reported from Melbourne, State of Victoria

    @Telstra A fault in the street. Requires the NBN team to come back and do works. Apparently that can’t be done till Jan 31st After 2 hours on the phone I managed to get an extra 25GB added to my mobile data. No further resolution possible though I’m told

  • trevoryoung Trevor Young (@trevoryoung) reported from Melbourne, State of Victoria

    I’ve never understood why Telstra started creating websites (for AFL and its clubs) - it’s not their core business and unsurprisingly they’ve never done it well, and that extends to its apps - I have two on my phone, neither work. 😔

  • annthrel Ann Threlfall (@annthrel) reported from Melbourne, State of Victoria

    @Telstra I understand. I.m confused. You say there's no outage. They say there is; no internet since 2.30 this afternoon.

  • 44_BSP BSP (@44_BSP) reported from Melbourne, State of Victoria

    @Telstra Nope, no reference numbers or anything. Was told my ticket would be left open so they monitor the issue and promised a call back in 24 hours which - as far as I can see - I have not had. My internet is also not working, again.

  • ajphelo Andrew J Phelan (@ajphelo) reported from Melbourne, State of Victoria

    @HCICanberra @Birmo @AIBC_Ltd @MEAIndia @IndianDiplomacy Great to see. One request. Please do your best to shut down all the fraud call centers based in India who ring Australian numbers pretending to be CommBank, the NBN, Telstra etc. I get calls everyday. If my mum who has dementia picks up she gets distressed. My neighbor lost 5k

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @adv_australia Not his problem. He has fibre to his home laid on according to ex Telstra techies

  • millylala emily ulman (@millylala) reported from Melbourne, State of Victoria

    @Telstra Maaaaany cooking tutorials later, my issue was finally sorted. But dedicrated isn’t a word, huh. Thanks x 2

  • robertnash74 Robert Nash (@robertnash74) reported from Melbourne, State of Victoria

    @Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!

  • iBrookie Brooke Plummer (@iBrookie) reported from Melbourne, State of Victoria

    @gav_mck @Telstra I’m wondering the same thing. Heard it all day....but don’t see anything about a national outage.....

  • trevoryoung Trevor Young (@trevoryoung) reported from Melbourne, State of Victoria

    Hell of a tech day - VyprVPN has shat itself, LinkedIn has gremlins, Telstra broadband outage (again). Pass me a stone tablet please.

  • mektronik mektronik (@mektronik) reported from Melbourne, State of Victoria

    @peterfraserbris @pfh007 We were working on deal with a large digital advertising co but JC de Co said they would pull a billion dollar contract with telstra if we did. They pulled it anyway but long after we were shutdown. Management is awful in that place

  • 12_dean Dean Moore (@12_dean) reported from Melbourne, State of Victoria

    @Telstra OMG. Service. Once again no internet. Then call tech support. No help but I can put you through to the platinum team and they will fix it for $60. Great little scam. It’s once again your issue why my internet died. Nothing to do with my end. Service or scam.

  • BKHAWKS70 BKhawks70 (@BKHAWKS70) reported from Melbourne, State of Victoria

    Airport West server issues update No1 - Received a text this morning indicating that Telstra hope to have it fixed by the 26/11/19. Should’ve kept those carrier pigeons...🤔🤬 #airportwestservercrisis #herenonbn @Telstra @TelstraEnt

  • soph_welsh Sophie Welsh (@soph_welsh) reported from Melbourne, State of Victoria

    Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder

  • soph_welsh Sophie Welsh (@soph_welsh) reported from Melbourne, State of Victoria

    @Telstra Damn the squeaky wheel really does get the grease. I’ve sent you a message, Tim @ Telstra

  • adenos_tiger adenos slept (@adenos_tiger) reported from Melbourne, State of Victoria

    @Telstra NBN is down in 3165. Both the cable conversion box says online. No dial tone in the phone. Just trying to have a relaxing night, but seems that's not going to be the case now. :/

  • BKHAWKS70 BKhawks70 (@BKHAWKS70) reported from Melbourne, State of Victoria

    Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN

  • justine_hyde Justine Hyde 🏳️‍🌈 (@justine_hyde) reported from Melbourne, State of Victoria

    Instead of reading dystopian fiction you could, as a long term customer, choose to call @telstra or @CommBank for help. The Kafkaesque experience induces an existential crisis and tears of frustration every time.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @topguNtv @Aussie_BB @Telstra They definitely seem to have dropped a yard of pace from their earlier blindingly good service. Sad times.

  • OuterspaceGRL79 Ashli (@OuterspaceGRL79) reported from Melbourne, State of Victoria

    @Telstra so many outages this week in Tyabb. Please fix. Really over the lack of service. Speed is so slow the speed test doesn't even work.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • danielbowen Daniel Bowen (@danielbowen) reported

    @tobyallen I've got a number on a prefix which is traditionally Telstra, but of course numbers can now change to any network. All the spam callers are coming from the same. I wonder how closely they're checking.

  • quaddietime QuaddiesRLyfe (@quaddietime) reported

    @Telstra any chance you’ll fix internet connectivity and call issues today? Been slow/not existent all day

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    Update on the latest Telstra saga: "You have to buy an antenna". First, I am not spending more money. Telstra advertised speeds of 2 - 50mbps. If they can't deliver, that's their problem to fix. Second, the speeds ramp down in peak traffic times. The problem is 4G capacity. /2

  • thorntonp Peter Thornton (@thorntonp) reported

    @Telstra are there issues with 5g home internet in Gympie 4570 today. Getting less than 1mbps to 2mbps all day. Almost unusable. A lot of sites timing out.

  • DanielSouthey1 Dan southey (@DanielSouthey1) reported

    @Telstra my Service keeps dropping out, calls remain working for 3-6 seconds before “call failed”

  • tobyallen tobes (@tobyallen) reported

    @danielbowen Telstra is now blocking calls that originate outside their network with a Telstra caller ID but other carriers are not

  • zozshe Zooz (@zozshe) reported

    @Telstra Hi, I am overseas now. My sim card doesn’t work here it shows “No service” how to fix it? I’m not able to receive any call or messages.

  • Fiona05935561 Fiona 💙💛 (@Fiona05935561) reported

    OMG, Telstra & their **** reception. You pay a fukin fortune for crap. #telecommunication #telstra

  • cellblock3138 Jailbird (@cellblock3138) reported

    So seroius question. Long term Telstra customer 20 plus years. Recently somehow our NBN was cancelled with no request from either authorised staff! The cancellation has disrupted approx 300 clients! Telstra keep shifting me from department to department 1/2

  • WiggSam Samuel Wigg (@WiggSam) reported

    Hi @Optus, me again. Just letting you know yet again that your service is awful. @Telstra are more expensive, but they can't be less reliable.