Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3008, 3038, 3976, 3124, 3166, 3006 and 3108.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
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| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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mrjc
(@jwilliamcarroll) reported
from
Melbourne, State of Victoria
@Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app
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Chris McAlinden
(@chrismca88) reported
from
Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
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Christopher Sims
(@cjsims) reported
from
Melbourne, State of Victoria
@Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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whoBCH
(@whoBCH) reported
from
Melbourne, State of Victoria
Telstra is having ******* problems and there’s less then an hour before fncs
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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oztimmay79
(@Oztimmay) reported
from
Melbourne, State of Victoria
Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?
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A bit Suss
(@abitsuss) reported
from
Melbourne, State of Victoria
@Telstra is there an outage in Kew ?
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.
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Michelle Mannering 💎 #StayHome
(@MishManners) reported
from
Melbourne, State of Victoria
@PaulRebec @Telstra Yes please THIS. I spent 45mins troubleshooting, reconfiguring networks, rebooting routers... nothing. Even checked NBN status... finally tried to check the Telstra service. Your webiste is down too. Like send us a text, it isnt that hard!
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Lewis Le
(@LewisLe2) reported
from
Melbourne, State of Victoria
@Telstra Seems to be affecting Newport, Altona, Werribee as well. Please confirm if this is the case and you’re currently trying to fix the issue ASAP 😡
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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Adrian Loverso
(@fabrehair) reported
from
Melbourne, State of Victoria
@Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified
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PrincessPooket
(@JBPooket) reported
from
Melbourne, State of Victoria
@CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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Pablo
(@pablonico85) reported
from
Melbourne, State of Victoria
@Telstra , internet down in Southbank. Do something please.
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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Dave Williams
(@DangerousDaveW) reported
from
Melbourne, State of Victoria
Now the internet is down #telstra What’s next.. talking to my family?
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Raza
(@rehanrazach) reported
from
Melbourne, State of Victoria
@Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.
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Sean Callanan
(@seancallanan) reported
from
Melbourne, State of Victoria
@Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Christie
(@007paulchristie) reported
@Telstra Yep another night bigpond internet dropped out in Baulkham hills, 6 nights in a row. Your service is a disgrace, I’m not paying any more bills until you provide a service that works longer than 24 hours without dropping out. Pathetic.
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Nicholas Gruen (Thee/Thou)
(@NGruen1) reported
@telstra Any idea when our internet cable outage will end? I'm in Beacon Cove, Port Melbourne
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Jason Andrade
(@jasonandrade) reported
@kels_316 Interestingly, this is (amongst all the other replies below) also part of Telstra's Universal Service Obligation. Also, (less successfully) it was part of their outdoor advertising plans but they've lost the court case on that..
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Janelle Miles
(@janellehmiles) reported
@Telstra Ok I’ve officially given up now. No help from the app. Nothing. Been waiting two and a half hours for an answer.
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ilankesan
(@ilankesan) reported
@Telstra are daily outages now part of the Telstra internet service? We are down in Baulkham Hills again and the ETA is Monday. What is going on?
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Paul Christie
(@007paulchristie) reported
@Telstra What’s the point, your service is down again just fix it and provide some reliability that lasts longer then 24 hours.
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Janelle Miles
(@janellehmiles) reported
@Telstra Ok I’ve been dealing with someone in the app for an hour - then someone else comes on and says: ‘How can I help?’ That message has now been deleted after my response but your app help service is quite frankly a joke.
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Iia Dre
(@liaopinion) reported
@AlboMP @MrKRudd MANY Melbourne homes with no landline since 17July during LOCKDOWN. Too bad for elderly/disabled with no mobile & medical condition. Telstra won't fix til 29/7. They promised fix on 23/7. 3rd world stuff. What happened to USO? So much for critical public infrastructure.
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Iia Dre
(@liaopinion) reported
@PatsKarvelas I'm shocked many Melb homes with no landline since 17July during LOCKDOWN. Too bad for elderly/disabled with no mobile & medical condition. Telstra won't fix til 29/7. They promised fix on 23/7. So much for USO. 3rd world stuff.
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Kirsten freeman
(@FreemanKirsten) reported
@Telstra @NGruen1 @Telstra same problem in Caulfield South and outage page says it won’t be back til 7.45am Wednesday. We have two highschool homeschooling and we are working from home. What are you doing to support customers?