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Telstra outages and service status in Melbourne, Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 2 outage signals in the last 24 hours around Melbourne, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 20, 9:53 AM GMT+10.
  • 43% Internet (43%)
  • 36% Wi-fi (36%)
  • 21% Phone (21%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3144 , 3057 , 3109 , 3023 , 3145 , 3078 and 3012 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 20: Problems at Telstra

Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 18 minutes ago
Melbourne Internet 16 hours ago
Melbourne Phone 2 days ago
Melbourne Wi-fi 3 days ago
Melbourne Internet 9 days ago
Melbourne Wi-fi 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • Natski82
    ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • ShaneBryan_IT
    Shane Bryan (@ShaneBryan_IT) reported from Melbourne, Victoria

    @ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.

  • CorinnaWho
    CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, Victoria

    @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

  • sthmel
    Tony Margaritis (@sthmel) reported from Melbourne, Victoria

    @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

  • NickIvaninMelb
    Nick in Melbourne (@NickIvaninMelb) reported from Melbourne, Victoria

    Best play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • daniel2509
    Danial Smith (@daniel2509) reported from Melbourne, Victoria

    @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    Could you imagine paying for 100 down 40 up n getting 16 down 1.2 up with packet loss out the ***? See I don't have to anymore thanks to @Telstra ! What ******** is going on mate?

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @Gizmobud @RayRockyDog @Foxtel I just signed up for the trial. And yep, as a Telstra customer I can get a discount 👍

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • RedfernMichelle
    Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria

    @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

  • kyleminall
    Kyle Minall (@kyleminall) reported from Melbourne, Victoria

    @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

  • aussiebluemoon
    Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

  • Piiiiickles
    Pickles (@Piiiiickles) reported from Melbourne, Victoria

    @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

  • MervtheMonster
    Paul (@MervtheMonster) reported from Melbourne, Victoria

    @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

  • Sheeds_au
    Sheeds (@Sheeds_au) reported from Melbourne, Victoria

    Couldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Posica
    Luke (@Posica) reported

    @ttyoma_ @luckychappy_ Well im with Telstra and the servers just arent good on apex unfortunately. Especially recently alot of slow mo or higher ping games

  • ApiaFcViareggio
    Anthony Petisi (@ApiaFcViareggio) reported

    @spannaforce Issues with Telstra

  • enz2g
    enz (@enz2g) reported

    @joey8bitz @1WeakGuttedDog You’re so confidently wrong. No **** it’s Telstra, I’ve used both and I’m fully aware Telstra own boost. Boost is a budget provider and receives lower priority to the network, it isn’t rocket science. My second phone is on boost and performs worse than my wife’s Telstra phone.

  • skylarusi
    𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝕾𝖐𝖞𝖑𝖆𝖗𝖚𝖘𝖎 © (@skylarusi) reported

    @the_LoungeFly @Telstra 2/2 ...regarding my plan's data He claimed I'd been paying $50/mth 4 3MB of data I contacted Telstra via FB They must have told him He wasn't happy When he finally contacted tech support to fix it he listened in while I was giving feedback I reported that breach of privacy on FB

  • somewhatdaft
    somewhat daft (@somewhatdaft) reported

    @eevblog i spent 3 months fighting their absurdity over a business account, with them "doing it wrong" and then forgetting about it. the only solution was to raise a complaint and follow that process, which so far has taken a month. telstra is criminally incompetent :(

  • Docsthename
    Funkdoctor (@Docsthename) reported

    I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra been stuck on mobile internet for 2 days now in Peregian Springs. Have reported fault yesterday evening but only outage listed is a closed from yesterday morning. What gives?

  • vmc2011
    mark coppleson (@vmc2011) reported

    @RizviAbul Well given Telstra and CBA both have an extraordinary number of retail shareholders either , individuals, trusts or superannuation funds numbering in the hundreds of thousands if not millions , many Australians would be aware of the CGT and franking credits but there was never any need for the vast majority to worry about a tax return given not having to declare dividends under a certain amount and the easy calcUlation with the CGT discount .... Now it’s a lot more complicated and non compliance will come with threats so please don’t be so dismissive when for some it is a big deal

  • kellynettlefold
    Elizabeth Anne Kelly (@kellynettlefold) reported

    Telstra have no issue with puttn in numbers&pressn redeem nos. But microsoft smartassholes make life hell. I've lost another many hrs of being messed around with screens showing rubbish. Its simple=U have an PC+u put in product code&redeem. Robots r a phyco excuse to brain-harass

  • DFactualists
    Aussie Diana S 🇦🇺 (@DFactualists) reported

    @Telstra WTF! I WILL SUE YOU FOR DESPLAYING MY MOBILE NUMBER & HOME ADDRESS ********. GET IF OFF PUBLIC DIRECTORY ASSISTANCE NOW!! Your White Pages and phone number are published in the White Pages directory and available to the