Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3053, 3142, 3056, 3149, 3161 and 3103.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 02/25/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne TV
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • David_Bonnici David Bonnici (@David_Bonnici) reported from Melbourne, State of Victoria

    The irony of @Telstra not having a phone help service where you can actually speak to someone.

  • asteroidproject Damian Marley 🚀 (@asteroidproject) reported from Melbourne, State of Victoria

    @Telstra Waiting for someone to help me. Want to return damaged Xbox for repair or replacement. Organised this with Telstra on June 25 but returns paperwork has not been emailed. Waiting, waiting, waiting for this to be resolved.

  • CoryCobain CoryCobain (@CoryCobain) reported from Melbourne, State of Victoria

    @Telstra Cable internet down since last night. Was told it was unplanned work. Would be finished at 6pm last night. Still no internet and I can’t even access your app help chat anymore. Not fricking happy Jan.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

  • CorrectWeight1 Aaron 💉(1 AZ + Flu Shot) (@CorrectWeight1) reported from Melbourne, State of Victoria

    @GlennHampson @EmergencyBK @Telstra Get a telstra call guardian home phone. If screens calls. Call centres don't proceed when asked for their name. So you'll never get the call coming through 👍

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • markcurtis44 Mark Curtis (@markcurtis44) reported from Melbourne, State of Victoria

    @Telstra is the internet down in Parkdale, Melbourne ???

  • kif_inti_mary 💧Mary Lucas (@kif_inti_mary) reported from Melbourne, State of Victoria

    When you look back at all the work done in Victoria and all this fwit can focus on is pettiness Obviously she’s never had to deal with something as simple as Telstra or Qantas or a Bank.. fool girl

  • percivalsmum Karen is double jabbed 💉 💉 (@percivalsmum) reported from Melbourne, State of Victoria

    Ok geeks help a dinosaur. I need to choose NBN for home and am considering taking up a streaming service for tv/movies. I’ve narrowed it down to Telstra and Aussie. Can anyone help me make a decision? #NBN

  • KingWatto Simon Watson (@KingWatto) reported from Melbourne, State of Victoria

    @Telstra why has it taken over 5 days to simply port a number over, now your shops are closed and I need a new sim. This is the worst service ever and I am without a phone

  • TaranReynardWhy 💧Taran Reynard Whyte💜🦊🌈🦄 🕯️😷🐭🐀🐁 (@TaranReynardWhy) reported from Melbourne, State of Victoria

    @RobertArnol Well, fancy Telstra doing something right for a change! Wonders never cease!

  • tamtsering Tamdin (@tamtsering) reported from Melbourne, State of Victoria

    @telstra **** service, **** customer service. They deducted money from account for data pack up and still internet working for last 24 hours. I contact customer service and 24/7 messing service. Issue still not resolve.

  • pebotuwa anuruddha #GoEarly #GoFast #SaveLives (@pebotuwa) reported from Melbourne, State of Victoria

    @Telstra I'm still crying to get my content call dropping issue fixed and you're telling me a new deals.

  • stevenpam Steven Pam (@stevenpam) reported from Melbourne, State of Victoria

    @Telstra Indeed. Seems like there is a training or information problem there somewhere. When we followed up, the 5 mins figure was downgraded to 24 hours.

  • Fitzwah Liam Fitz (@Fitzwah) reported from Melbourne, State of Victoria

    @Telstra I wake up this morning with no NBN and 4G struggling. ETR Tuesday! Was working ok last night. So my smart modem is useless due to the 4G issue..can't even hotspot.

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    @Telstra any idea on when I'll be able to register for this? Can't use telstra app without a login (which I've been able to do since I switched to you), and need to do a recharge in my account in next few days. Some help here would be great.

  • r117312g Hayden Reeh (@r117312g) reported from Melbourne, State of Victoria

    Could @Telstra be any more useless.... Our NBN has had issues for over a week, spent a day at home for a technician that never showed up. Had multiple calls dropout/hung up on. So over it. Time to find another provider. Recommendations? #NBN #Internet

  • David_Bonnici David Bonnici (@David_Bonnici) reported from Melbourne, State of Victoria

    Wife on chat with @Telstra to buy a new iPhone for three hours. Person at other end set up a 24 month plan instead of 12. Cancelled but $90 refund not back for a few working days. Said he’d be back in 10mins to sort things out, waiting another 30mins. Appalling customer service

  • kouky Michael Koukoullis (@kouky) reported from Melbourne, State of Victoria

    @stevelikesyou what was the name of that mobile provider on the Telstra network again?

  • danielsacks5 Daniel Sacks (@danielsacks5) reported from Melbourne, State of Victoria

    @Telstra can i have help with an email please?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • evanleeshades Evan Lee (@evanleeshades) reported

    @johnsy123aus Telstra shops are beyond hopeless! Having been a lifelong customer of Telstra, I now deal with JB Hi Fi, a Telstra reseller who are very helpful.

  • mchlcpr Michael Cooper (@mchlcpr) reported

    @Telstra This morning, my Bigpond email address is being bombarded by a succession of scam emails. Please help! (Don not ask me to DM you; I have already done that without any response).

  • nikopip Niko (@nikopip) reported

    @Telstra Great customer service. I’ve lodged a complaint and if nothing gets down within 72 hours I will be lodging a TIO complaint

  • dannih131 dannih13 (@dannih131) reported

    Seriously @Telstra your customer service would be laughable if I wasn’t so angry and frustrated with actually speaking to you. I just want a working phone which I pay you for 😡🤬

  • tjstebbing Timothy Stebbing (@tjstebbing) reported

    @WatcherGuru This will age about as well as that time the CEO of Australian telecommunications company Telstra said Apple should stick to making computers and that their 'smartphone' would never take off.

  • AKtech2021 AK (@AKtech2021) reported

    The way @VodafoneAU rolling out the 5G , its a ******* disaster , @VodafoneAU 5G should be called 4Gx , its slow , bad coverage and you cant compare it to the superior @telstra 5G

  • PRIVATEVIDEOS5 No real name (@PRIVATEVIDEOS5) reported

    I never call Telstra and it's not telstra - it's not them ! Who the hell is that ?

  • 666shaun666 shaun (@666shaun666) reported

    @Higgo74 @Telstra I went in their store for help only to be told we can’t help you unless you have an appointment and I needed to go online or into the app and make a booking

  • Anna11608752 Anna🌸🇭🇲🐶🌊⛱️ (@Anna11608752) reported

    @Higgo74 @Telstra One of the reasons I ditched Telstra yrs ago. Service is appalling

  • StanH2443 Stan (@StanH2443) reported

    @Doctorofspin ... or my Telstra mail server was letting them through - close to 200 - fair dinkum a 5 year old would have picked up all that pathetic **** spam - written in pigeon English in crayon font - must want to migrate people off servers so they can dump them - no money in it 🤔