Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3001, 3004, 3000, 3053 and 3191.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Germantown.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Germantown |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
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Sean McNerney
(@SeanMcMM) reported
from
Melbourne, State of Victoria
@Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?
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Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!
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Quietman
(@quietman2010) reported
from
Melbourne, State of Victoria
@Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.
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Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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Melanie Raymond
(@Mel_Raymond1) reported
from
Melbourne, State of Victoria
@Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kimberly Olsen
(@vk2kmi) reported
@Telstra It's not just the issue. Your phone support is a fail. Your app is a fail. Your website is a fail. None of them allow me to leave a message. They just take me intotroubleshoot lala land
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Daryl
(@AndreolaDaryl) reported
@Telstra What? Did you even read my reply? The agent WAS apologetic and helpful. Telstras policies are the problem NOT the staff
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Julian Russell
(@jr_plusplus) reported
@keithpitty @Telstra I’m also with Aussie, and your tweets slowed me down diagnosing that my outage was from a circuit breaker tripping and turning off my router rather than my actual connection being bad! Hope you’re back online.
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Gareth Howells
(@ghowells67) reported
I’ve been a @Telstra customer for about 32 years. 13 of those as a employee. I’ve got 5 mobile services with Telstra. I spend about $600 a month with you. I upgrade four mobiles every year. And without fail every time I upgrade a handset something goes wrong. I’m done!
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timothy ogle
(@timothyogle6) reported
@itsflanno @Aussie_BB Telstra customers aren’t down but some of their wholesale customers such as Aussie are.
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Swatzenegger
(@svatmann) reported
@Devout_Atheist_ @Telstra Sometimes it's just an H+ whatever G that is. Usually it's ok but in heavy rain the internet conks out and mobile goes to **** at the same time.
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Liz Brown
(@lizoluwi) reported
@ByronStol funding on an hourly rate? I can't imagine anything Telstra does would be good. Are they using an offshore service
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Kimberly Olsen
(@vk2kmi) reported
@Telstra I seriously want nothing more to do with Telstra until a cell service is attached to one of the three unused towers nearby....Goodbye. Won't be paying any more Telstra bills. I'll go starlink voip like the millions of other Australians making every telco redundant
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Ads Clair
(@Sepoy20) reported
@Telstra this is urgent. My aunties florists Telstra account was updated over Xmas now she hasn't had the phone connected since 2021!! She is losing customers and just can get any help from anyone on ph at Telstra. This is not good enough. Pls PM me ASAP so I can give her details
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Lingford Consulting
(@ProductivityLCS) reported
@BUSINESSWODONGA Hmmm? My NBN was fine today. Bit slow, but it got me through an online training session today. 28 down and 9 Up. I have not checked it for a while, but that is slower than it used to be... I'm with Telstra