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Telstra

Telstra outages and service status in Melbourne, Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 24, 12:29 PM GMT+10.
  • 44% Internet (44%)
  • 31% Wi-fi (31%)
  • 25% Phone (25%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3129 , 3153 , 3057 , 3109 , 3023 , 3145 and 3078 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 26: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 2 days ago
Melbourne Internet 3 days ago
Melbourne Internet 4 days ago
Melbourne Internet 6 days ago
Melbourne Internet 7 days ago
Melbourne Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • qldtrials
    Chris Nelson (@qldtrials) reported from Melbourne, Victoria

    @Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care

  • stirlospace
    πšœπšπš’πš›πš•πš˜.πšœπš™πšŠπšŒπšŽ @πš πš˜πš›πšπš™πš›πšŽπšœπšœ.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • DanRobMat
    Daniel Matthews (@DanRobMat) reported from Melbourne, Victoria

    @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

  • stirlospace
    πšœπšπš’πš›πš•πš˜.πšœπš™πšŠπšŒπšŽ @πš πš˜πš›πšπš™πš›πšŽπšœπšœ.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    Lol is @telstra down or just πŸ’© also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

  • maggiepayne_
    Maggie Payne (@maggiepayne_) reported from Melbourne, Victoria

    @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

  • cpjones44
    Chris Jones (@cpjones44) reported from Melbourne, Victoria

    BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    @JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this β€œHi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

  • Xiaoxialiu8
    XXLR (@Xiaoxialiu8) reported from Melbourne, Victoria

    @Telstra I was get a good solution from your service team πŸ‘well done βœ…

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • davesayys
    Dave (@davesayys) reported from Melbourne, Victoria

    @anderlols Check out Boost Mobile, they run on the full Telstra network

  • lousanti
    Lous (@lousanti) reported from Melbourne, Victoria

    @Telstra really. Pay a bill 2 days late and get slugged with a late fee that is 20% of the bill. That is really poor, greedy and nasty. So much for customer loyalty!

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead

  • Natski82
    ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • stirlospace
    πšœπšπš’πš›πš•πš˜.πšœπš™πšŠπšŒe (@stirlospace) reported from Melbourne, Victoria

    @cameronwilson Also v handy for checking β€œdoes X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • sueroberts7
    Sue Roberts (@sueroberts7) reported from Melbourne, Victoria

    @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer πŸ™

  • brooksieg
    brooksieg (@brooksieg) reported from Melbourne, Victoria

    @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

  • asteroidproject
    Damian Marley πŸš€ (@asteroidproject) reported from Melbourne, Victoria

    Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Raptor_54321
    π‡π“π€π‘πš°π‡π‚ πŸŒˆπŸ³οΈβ€πŸŒˆβ˜€οΈ (@Raptor_54321) reported

    @_Testflight_ Came to see if it finally popped and was put out of its misery. Stayed for an actually good Telstra ad I’ve never seen before

  • RJHtweets66
    RJHtweets (@RJHtweets66) reported

    @MikeCarlton01 Exactly πŸ‘ I’ll even name names of absolute fvcked customer experiences I’ve had recently Telstra Suncorp Terri Scheer Energy Australia Commonwealth Bank Qantas JUST to name a few 🀬

  • coryidau
    C (@coryidau) reported

    I spent nearly an hour on the phone to @VodafoneAU and while the consultant was really nice, I wasn’t asked to do anything that I hadn’t already thought about and done myself in relation to the network outage . I had another brief outage about 90 minutes ago, and the interesting thing from this phone conversation with Vodafone was that this outage today affected every network, which is absolutely and categorically untrue . Did the consultant really think I couldn’t find who was affected or knew about MVNOs? This type of stuff might work on lay people, but it doesn’t work on me. If you’re not being ruthlessly gouged by @telstra, you’re being told BS from TPG’s Vodafone Australia. I do not expect 100% fault-free internet or Voice services, that’s just ridiculous. But I do expect timely information on outages, no evasions, and finally a proper explanation as to what went wrong because the idea of a power fault in this day and age of priority communications seems laughable. @acmadotgov

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra So not gonna address the claims about what techniques sales representatives and ads use to mislead customers into thinking they’re getting a premium service. When I pay $2500 a year for home internet and mobile I have a certain level of expectation and rightfully so

  • BuZZiNiTT
    Dust (@BuZZiNiTT) reported

    @defnotbarnsybdc @QBCCIntegrity That works for awhile but now Telstra is forcing people to have a current os and have started kicking people off the network. My phone went dead last week so i went to use a backup phone and could not for this reason.

  • jarro56
    Veritas (@jarro56) reported

    @karlstefanovic John Howard & Costello last budget would have been in deficit if they didn’t sell off Telstra & gold reserves.. Costello claimed gold was no longer the standard **** look at it today IMF stated that the last term of Howard was the highest spending term of any Aust government!

  • TKags
    Tony K (@TKags) reported

    @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

  • MelPalling
    Mel Palling (@MelPalling) reported

    @Telstra When are you getting us a cell tower @Telstra?? This is dangerous! NBN connections are so bad we had to sign up for Opticomm, which until today, was awesome. But an all day outage and I'm working from my car.

  • arbon_rob93103
    Rob Arbon (@arbon_rob93103) reported

    @SophiaMoermond When John Howard defeated Paul Keating in the 1996 election, Australia's federal debt was $97B. He sold assets (like Telstra) plus set about paying down the debt. The debt was cleared in 2006 and our savings began. The Rudd govt inherited $17B.

  • James_M_South
    JimBobSquarePants πŸ‡ΊπŸ‡¦ (@James_M_South) reported

    @Telstra I have an outage reported via SMS yet no info on the outages site. Peregian Springs. Why?