Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3121, 3054, 3124, 3152, 3056 and 3032.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Glenn Hampson 🐢
(@GlennHampson) reported
from
Melbourne, State of Victoria
@PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e
(@stirlospace) reported
from
Melbourne, State of Victoria
@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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Brian Humphries
(@rocky1622) reported
from
Melbourne, State of Victoria
@peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.
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Ade
(@BillieHill64) reported
from
Melbourne, State of Victoria
@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ken
(@KenRsDs) reported
@Telstra @BoostAus Day 5 any chance you will fix the porting problem with my number today? :( The reference number given by your team is 31768782. The order number given to me is 11798760422851. The incident number given to me is INC000099782813.
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ًautomatic *****
(@kthdiior) reported
**** you telstra :)
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Scott Smith
(@scottie1578) reported
@Telstra is the a outage now. My internet is very sluggish and slow. Can’t make calls.
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Julia the Irwinator
(@JuliaIrwinator) reported
Stay away from @Telstra Appalling customer service! Charged the mobile service on my iPad but unable to access now dealing with bots asking inane and useless questions. Looks like 150 down the drain.
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Noel
(@noelie091954) reported
Minister for Communications, Bridget McKenzie need to do more for country Telstra clients that cannot use the service even tho the Law demands it be supplied…At the mo, all she does is bemoan the fact that the service is absent and claim “it’s not good enough” FIX IT Minister.
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Tom
(@demigod1988) reported
@AskPlayStation As helpful as Telstra with internet issues "have you turned your router off and on again?".
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ًautomatic *****
(@kthdiior) reported
telstra outage pls not this 😭
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💧Shane Bryan
(@ShaneBryan_IT) reported
Troubleshooting internet outages with @Telstra and the live chat guy seems miffed I’m not prepared to go borrow another router to help their testing 🙄🙄🙄
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Mountain Person
(@superceiliog) reported
@Telstra Case 31592713 This is well past a joke It seems that Telstra internal communication between Adsl and NBN is very poor
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John salmon
(@privateselect53) reported
@Telstra I have sent so many times I have so many case numbers and that all I hear. Fix the problem I'm getting sick and tied of nothing been done and so is the rest of Australia