Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 16, 1:59 PM GMT+10.
- Phone (55%)
- Internet (25%)
- Total Blackout (8%)
- Wi-fi (6%)
- E-mail (5%)
- TV (1%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3058 , 3056 , 3122 , 3107 and 3145 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 3 days ago |
|
Melbourne
|
Phone | 4 days ago |
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Melbourne
|
Phone | 5 days ago |
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Melbourne
|
Internet | 6 days ago |
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Melbourne
|
Internet | 9 days ago |
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Melbourne
|
Phone | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Peter Bannan (@PeterBannan5) reported from Melbourne, VictoriaHey @Telstra, your app is down. Makes it difficult to pay you…
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Ade (@BillieHill64) reported from Melbourne, Victoria@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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***** Melo (@guidomelo1) reported from Melbourne, Victoria@Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution
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Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaCoalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid
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CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, Victoria@morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas
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Eileen Ormsby (@EileenOrmsby) reported from Melbourne, Victoria@Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution
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Marc Christie (@Marc1983x) reported from Melbourne, VictoriaHey @Telstra is there an issue with crossed lines or something on the 4g network?
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BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, VictoriaAfter 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡
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Dave (@davesayys) reported from Melbourne, Victoria@anderlols Check out Boost Mobile, they run on the full Telstra network
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Peter Martin (@petermartinsept) reported from Melbourne, Victoria@grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service
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Sheeds (@Sheeds_au) reported from Melbourne, VictoriaCouldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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(-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, VictoriaEven tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b
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Glenn Hampson 🐢 (@GlennHampson) reported from Melbourne, Victoria@PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.
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Pamela (@PamelaD888) reported from Melbourne, Victoria@Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Matt 🌸 (@MattPrider) reported@OMGTheMess @forwardtopeace Telstra. Been with them same number for 30 years. Newish Iphone. Ever since 5G they have been going down hill. I’m noticing black spots on drives out of town where coverage was good in the past.
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Difficult Deb Campbell @Samsplace9 (@samsplace9) reported@Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.
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Robyn Tan (@robyntan) reportedSo Telstra only had one GPS "card" for the whole Australian telecommunications network? Total incompetence. Heads must roll and compensation to all #telstra customers.
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BallPoint (@twitaff) reported@r3tarddownunder @MehreenFaruqi When Telstra was in government hands it was just pure crap, full stop💩
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Sarah Maloney (@SarahMoloney36) reported@dailytelegraph And poor programming!! @Telstra @AlboMP
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Andrew (@andrewrdn463) reported@2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.
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C C (@CC68891975) reported@marquet_yvette Oh no! Watch your passwords, in your notes? Or easy to guess passwords? i set up passkeys to avoid using passwords, you register your fingerprint (passkey) harder to copy. All this happened around the Telstra outage. Telstra and Google acs were affected for me.
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Hello Possum (@PossumHello) reported@AllBiteNoBark88 Do you think the so called Telstra outage last week may have been a deliberate shutdown for upgrading? Think about it.
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David Havyatt (@havyatt) reported@FKhnopff @Democracy_Duck @ABCmediawatch You are right that Labor privatised Qantas and CBA. But neither of these had a specific service obligation, unlike Telstra. Yes some in Labor were considering Telstra sale, but it never became policy. 3/3
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Boxy (@BoxofPies80) reported@Telstra NBN down for second time in two weeks……