Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3121, 3032, 3148, 3052, 3053 and 3039.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
@erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia
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Tim
(@TimothyJ_23) reported
from
Melbourne, State of Victoria
Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.
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Tania
(@taniadalts) reported
from
Melbourne, State of Victoria
@Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you
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Ben
(@czaxx) reported
from
Melbourne, State of Victoria
Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.
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CrinDavey 🥂🚜🏇💎💉🦠
(@CorinnaWho) reported
from
Melbourne, State of Victoria
@morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas
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Tim
(@TimothyJ_23) reported
from
Melbourne, State of Victoria
@Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.
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Melissa Begg
(@melsybegg) reported
from
Melbourne, State of Victoria
@ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!
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***** Melo
(@guidomelo1) reported
from
Melbourne, State of Victoria
@Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
@Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.
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Timothy 💉💉💉
(@timothy_89) reported
from
Melbourne, State of Victoria
Only getting 3G in collingwood @Telstra 5G outage?
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.
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BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
from
Melbourne, State of Victoria
@Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls
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Crowded_Howes ☣️
(@RJ_Howes) reported
from
Melbourne, State of Victoria
I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?
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Johnny
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”
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Tim
(@TimothyJ_23) reported
from
Melbourne, State of Victoria
@Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.
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Pamela
(@PamelaD888) reported
from
Melbourne, State of Victoria
@Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Eckersley
(@KristovEcks) reported
How in ******** is it 2021 and it's not mandatory to have closed captions available for all media. **** you Telstra and Sony.
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@cats!!!
(@cats2007) reported
@Telstra No one can help. Telstra has completely stuffed my phn acct, spoken to too many people who promise to help and do nothing. 12 hrs online yesterday, 4 today. Giving up, they win.
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Steven Jolicoeur
(@StevenJoli) reported
@Telstra I don't think so. This is something @tim_cook and his @AppleMusic are going to need to fix within the software. It's been 2 months and lots of people have been having these data issues
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John Herron
(@JohnHer49389874) reported
@DrMarkImisides Bad as that is telecommunications is a disaster on a third world measure @Telstra
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Dr Chup 👌
(@up_chup) reported
@freedomfall024 @Thorsome4 ****! Telstra was down today, same with Optus. Did you loose internet today? Think it did affect phones though
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@cats!!!
(@cats2007) reported
@Telstra Appreciate that, but I can't even. Accidentally paid bill into an old account, $ is with Telstra, but they suspended my phone. Wont fix it, even though I was told by 5 diff ppl it would be. Telstra changed to a new system but blame the customer because there's faults in it.
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Paul Christie
(@007paulchristie) reported
@Telstra Done that numerous times before, your service keeps dropping out and is unreliable for a high cost, very frustrating. But there’s nothing anyone can do just sit here and wait for it to eventually come back up.
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It's Janee Actually
(@janee_actually) reported
@Telstra After being a loyal customer for 15 years I’m about to leave because of this. It is complete BS that you email me to tell me I have used 85% of monthly data in 7 days, but can’t show me when!
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cole
(@cindysalice) reported
chinwag: again it’s not that common and i think it originates in the uk oi: …we say this a lot bigpond: the name for telstra’s (one of our major phone providers) mobile broadband network that was commonly said instead of internet in the early 00s
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Deborah Hennessy
(@debhennessy21) reported
Spam caller did not know who he was dealing with tonight when he claimed to be from NBN Telstra and when I asked him not to call again he said he will sue me - dude you don’t even know my name! Don’t ring people in lockdown with this ****!