Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	1 day ago
Melbourne	Internet	1 day ago
Melbourne	Internet	2 days ago
Melbourne	Wi-fi	12 days ago
Melbourne	Internet	12 days ago
Melbourne	Phone	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Kate (@Kate_B_Melb) reported 8 minutes ago from Melbourne, Victoria

  @beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??

• 
  brooksieg (@brooksieg) reported 14 minutes ago from Melbourne, Victoria

  @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

• 
  Clare Murphy (@ClareAliceMurph) reported 18 minutes ago from Melbourne, Victoria

  @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

• 
  Ayelbee (@ayelbee1) reported 24 minutes ago from Melbourne, Victoria

  Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

• 
  Nikki Clare (@Niksterisms) reported 26 minutes ago from Melbourne, Victoria

  Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 27 minutes ago from Melbourne, Victoria

  After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

• 
  Tim McMahon (@_TimMcMahon) reported 28 minutes ago from Melbourne, Victoria

  Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

• 
  Brian Humphries (@rocky1622) reported 28 minutes ago from Melbourne, Victoria

  @peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

• 
  Brian Humphries (@rocky1622) reported 30 minutes ago from Melbourne, Victoria

  Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 30 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

• 
  Nick Splitter (@nicksplitter) reported 30 minutes ago from Melbourne, Victoria

  . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

• 
  Tim (@TimothyJ_23) reported 34 minutes ago from Melbourne, Victoria

  Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

• 
  Tim McMahon (@_TimMcMahon) reported 41 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

• 
  Vision 🍌 (@TheVision_13) reported 44 minutes ago from Melbourne, Victoria

  The Telstra logo on the 50 looks so bad, really doesn’t need the blue background

• 
  XXLR (@Xiaoxialiu8) reported 45 minutes ago from Melbourne, Victoria

  @Telstra I was get a good solution from your service team 👍well done ✅

• 
  Thanks for coming (@VeteranDave) reported 46 minutes ago from Melbourne, Victoria

  Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

• 
  Brian Humphries (@rocky1622) reported 52 minutes ago from Melbourne, Victoria

  Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

• 
  Nikki Clare (@Niksterisms) reported 53 minutes ago from Melbourne, Victoria

  Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened

• 
  Glenn Hampson (@GlennHampson) reported 53 minutes ago from Melbourne, Victoria

  @KenCrompton Vodafone are horrible and Telstra are way overpriced

• 
  Tania (@taniadalts) reported 55 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  It's A Hoax 🇦🇺 (@Itsahoax123) reported 2 minutes ago

  @KataKez Telstra can already spam everyone connected to cell tower without this ****. Think about the times when you have travelled somewhere and you get that text saying something like they are “doing work on this network over the next 5 days”

• 
  ▘▖▘▖▖▘▌▘▖▌▖ 🏳️‍⚧️ (@EveAffini) reported 2 minutes ago

  @bee_fumo got the same notice with my router lmao. but it sucks because for *some* ungodly reason, port 443 is reserved and like, I ******* NEED THAT. so **** dodo. buying myself a ****** telstra smart modem to jailbreak. thanks cex lmao (sorry rant over)

• 
  Jindu (@Phils_Cassidy) reported 2 minutes ago

  Good afternoon everyone I’ll briefly share my POV on choosing a good proxy. Here are the 3 major things you must check before using any IP: 1. ISP (Internet Service Provider)
This is the most important factor.
Think of it like our local networks — Glo, Airtel, MTN, or 9mobile.
Always pick residential consumer ISPs (e.g., AT&T, Comcast for USA; Telstra/TPG for Australia; Virgin Media, BT, Vodafone for UK) instead of datacenter providers (DigitalOcean, AWS, Choopa, etc.).
Websites easily flag datacenter IPs, but residential ones look like normal users on home Wi-Fi or mobile data. 2. Fraud Score / IP Reputation
Before binding the proxy, test it with tools like Scamalytics, IPQS, or Pixelscan. • ✅ Low Fraud Score (0–10) = Clean & safe. • ❌ High Fraud Score (30+) = Avoid. It will trigger CAPTCHAs, bot detection, or shadowbans.
Also check it’s not blacklisted on major spam databases. 3. IP Range (First 3 Octets)
Not all ranges from the same ISP perform the same. Some subnets get abused over time.
Australia examples:
❌ Avoid: 1., 101., 110.
✅ Good: 124., 121., 120. (Telstra) | 80. (TPG)
UK examples:
✅ Good: 86., 80. (Virgin Media) | 82., 78. (BT) Pick the right ISP and you’ll rarely get flagged. This was the main issue a lot of people faced with services like Outlier and Handshake. What proxy challenges are you currently facing? Drop them below

• 
  deirdre ritchie (@deirdreritchi10) reported 7 minutes ago

  @MickamiousG Mine didn't even go off. Telstra is having issues

• 
  manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reported 7 minutes ago

  @SimonBurns4 @Telstra @nemagovau Which is why it should have been a better algo. Priority 1, multiple broadcasts, override marketing and private SMS.... 7 minutes is very long time in a genuine emergency.

• 
  Chrissy D 🌼 (@DowseChristine) reported 12 minutes ago

  @7NewsSydney Switched to starlink , I love it, no issues and I'm paying less than I did with telstra.

• 
  John Livingstone (@JohnLiv96683208) reported 17 minutes ago

  @moosemobileau If anyone is ever thinking of changing their mobile phone service to Moose Mobile,I strongly suggest you DO NOT. Their Pathetic customer service is right up there with @Telstra. No Phone support No email support #moosemobileterrible

• 
  me (@Worthbeing) reported 19 minutes ago

  My reception on my Nighthawk is disgraceful on the Sth Durras South Coast of NSW, continually dropping out, I am on Telstra and have and are paying substantial costs for this service @Telstra @telstra.

• 
  syknal ❤️‍🔥 // (@toxictragician) reported 27 minutes ago

  @Far2Fast are you with vodafone? my partners phone didn’t go off, but his work phone did (telstra service on it)

• 
  Ian Linklater (@IanLinklater5) reported 27 minutes ago

  @Telstra Gol Gol 2738 This really sucks . I don't t do apps of anything .