Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3008, 3006, 3051, 3191 and 3065.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Melissa Begg
(@melsybegg) reported
from
Melbourne, State of Victoria
@ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡
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Chris Nelson
(@qldtrials) reported
from
Melbourne, State of Victoria
@Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence
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Woody Alyx
(@Woody_Alyx) reported
from
Melbourne, State of Victoria
@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
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***** Melo
(@guidomelo1) reported
from
Melbourne, State of Victoria
@Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?
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Johnny
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”
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Michelle Redfern
(@RedfernMichelle) reported
from
Melbourne, State of Victoria
@DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
@erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution
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Timothy 💉💉💉
(@timothy_89) reported
from
Melbourne, State of Victoria
Only getting 3G in collingwood @Telstra 5G outage?
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.
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Pamela
(@PamelaD888) reported
from
Melbourne, State of Victoria
@Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra
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Ayelbee
(@ayelbee1) reported
from
Melbourne, State of Victoria
Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.
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Tania
(@taniadalts) reported
from
Melbourne, State of Victoria
@Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@KenCrompton Vodafone are horrible and Telstra are way overpriced
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
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Chelle 😘🤗 Tim's no 1 Fan
(@SgtJackVX35482) reported
from
Melbourne, State of Victoria
@Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Levin
(@adlevin) reported
@Telstra 4th Jan 2022!!! this is unacceptable at any time of year let alone over new years when everyone is home. What is being done to improve the service?
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Mookie50
(@shawblues) reported
@Telstra How do you raise an issue for poor reception? Can only get one bar, it’s across multiple people. Check your service status for Blairgowrie
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Aneesha Bakharia
(@aneesha) reported
@telstra Not getting NBN internet or Foxtel in Mount Gravatt East - there was a power outage all afternoon but once the power came back Foxtel and internet are still down.
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Jack Holland
(@jak_holland) reported
@Telstra Told me what I already knew. That my nbn will be connected some time in the next 48 hours. They said the same thing on Wednesday🙄. That’s not the issue though. The backup 4G was working fine about an hour ago but now it’s not working at all after they ‘tried to connect the nbn’
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Aneesha Bakharia
(@aneesha) reported
@Telstra yes - help would be great - Foxtel and Internet are down
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2468157
(@TL91462684) reported
Telstra, We All Australians Built Telstra communication Grant from the Ground-up! Supported it! But that I dont understand it! when it Come Use the Service, We Australians, Paying more Then orther TELCOS in Australia. I felt BETRAYED. Well! I jointed Telstra today&having Problem
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Geoff Thomas
(@Geofftheplumber) reported
@Telstra Thanks for responding I have been paying Belong for some time by direct deposit I expected the same when moving to Telstra for better reception I understand Telstra is not an online service so expected to pay more Staff say it will cost me an extra $25/mth to pay by direct dep
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Scott Taylor
(@BennSocialist) reported
@Telstra three days of trying to get Telstra to send a technician to restore my phone and internet service, a formal complaint and absolutely no progress. I’m sitting down to unload my times, dates, reference numbers with the Telecommunications Industry Ombudsman. Happy New Year!
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Scott Taylor
(@BennSocialist) reported
@Telstra Do you really thing SARCASM is going to help right now? You are supposed to fix landline issues within 24-hours. You’ve known about this issue since 23 December. So, yes, 4 January IS a long time to wait. But thanks for confirming for me what awful people Telstra employ.
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no spoons left only knives
(@aflyinghamster) reported
@catgirlhourly ******* with telstra dhlaskldh bad timing