Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Apr 7, 2:48 PM GMT+10.
- Phone (44%)
- Internet (30%)
- E-mail (12%)
- Wi-fi (9%)
- Total Blackout (5%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3068 , 3037 , 3142 , 3087 , 3148 and 3002 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Wi-fi | 2 days ago |
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Melbourne
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Internet | 3 days ago |
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Melbourne
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Internet | 5 days ago |
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Melbourne
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Phone | 8 days ago |
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Melbourne
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Phone | 8 days ago |
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Melbourne
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Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Andrea Jackson (@andyjay_81) reported from Melbourne, VictoriaCancel @NBN_Australia install through @Telstra (a story in itself) using the app to continue to see out our contract on ADSL but continue to get calls to book another install time. Try calling to resolve and they won’t take my call despite an email telling me to call 😡
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Alexander Yap (@alexycyap) reported from Melbourne, VictoriaI bought 3 prepaid wifi dongles, each 3GB data, from @Telstra online store weeks ago, didn't get any tracking info. Last week received 3 prepaid phones each 50MB data. Not what I paid for! Couldn't get through to anyone on chat or phone. Wrote online complaint but no response.
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Töm Réÿnöldš ❌ (@TomReynolds_AU) reported from Melbourne, VictoriaGot one of those scam calls from “ @Telstra technical support” Honestly, for a scam attempt she was really rude. Tip: if you’re scamming me, be nice. I just kept talking off mic and being quieter and finished with a whistle. Not my best effort 2/10.
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James Daly (@thedalyjames) reported from Melbourne, Victoria@Telstra sort ya shit out. Internet been out for days. Awful service and worse customer service. #telstra
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jk (@JohnnyLydon) reported from Melbourne, VictoriaTrumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace
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Ron Nelly’s son 👀 🦘➡️🇦🇺 (@Dlanorx) reported from Melbourne, Victoria@Askgerbil @DoctorKarl @TurnbullMalcolm Actually the original purchase of the Telstra cable network, was to remove and compensate Telstra as a network, and provide NBN with infrastructure for laying their cables
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, Victoria@Telstra i moved house in december and am still having several problems with my foxtel with telstra. Twice on to complaints dept but more issues started. Dodgy app/website and massive waits on the phone.😡 it started before covid. Disgraceful service.
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verx 'gec' kallisti (@nukekitty) reported from Melbourne, Victoria@Telstra Nowhere near as bad as it was right now
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k6a w12e in Sri Lanka 🇱🇰 🇦🇺🦘 (@nzicecool) reported from Melbourne, VictoriaSorry to say this @Telstra no one appears to be helping out sorting my Internet connection issue. Today is the 10th day with drop outs at least every 2-3hrs.
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distant tom (@tomwoodau) reported from Melbourne, Victoria@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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Dj (@djaw85) reported from Melbourne, Victoria@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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Graham W Kidd (@grahamwkidd) reported from Melbourne, Victoria@Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App
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distant tom (@tomwoodau) reported from Melbourne, Victoria@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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Andrea Jackson (@andyjay_81) reported from Melbourne, VictoriaI know there’s bigger issues out there in the world, but dealing with @Telstra shits me up the wall and shouldn’t be this hard!!! #FirstWorldProblems
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Katrina (@katrinabicket) reported from Melbourne, VictoriaNow @Telstra apparently have the required info.....didn’t believe me the first 12 time’s I said it mind you......but still my order from 7 May has not arrived. Cool service 🙄🙄🙄
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, Victoria@Telstra Hi Matthew, i got a Telstra text & my channels were blocked & F1040 on 26th. I finally got my service resumed on 27th but the bill is overcharging me $100s again. I have not heard from a manager up to now even though i asked for contact asap. My issues started Dec 12th.
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David Morison (@davmoro) reported from Melbourne, VictoriaA national Outage of TIPT thanks for not letting your customers know @Telstra .... yes I’ve checked the outage page... it’s my account manager that I have to email that tells me there’s a problem!
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Dolloppy (@dolloppy) reported from Melbourne, Victoria@Telstra you’ve just lost another customer. Never have I had such bad , incompetent “service”
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Mike Hauser (@Hauser_Mike) reported from Melbourne, Victoria@findisaac @Telstra Damn, I was hoping it was real but creds to support it and admit it isn't
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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InCaseOfEmergency #IStandWithDan 😷 (@oconsys_ice) reported@SarkySage2 @ellisoconnor I believe Telstra shop has solved my iPhone problem: new update turned Siri on with dictation ALL the time 🤞
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Kerrie B (@wheels002) reported@Telstra You never do anything except try and sell me more equipment like modems and wifi extenders. I live in a small unit in metropolitan Melbourne.
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VD_ZZ (@VDZZ4) reported@Telstra Nope. Woke up in the morning and it didn’t work. If you have a look whirlpool forums a lot of people are having this issue. On both iPhone and android. All started yesterday.
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Glenn (@brisbanegee) reported@Telstra I’ve called the Faults Team and they said wait 24 hours. Red/Orange mobile signal light for the mobile network. I can’t believe it cannot be escalated. Everyone else I know is up in 5-15 minutes.
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Glenn (@brisbanegee) reported@Telstra Upset again…. Swapped from Velocity Network to Opticomm as part of upgrade. Technician left with no internet and said call Telstra. 24 hours for activation I’m told when working from home. Was not advised before migration. Neighbour had a 5 minute outage. Not happy.
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Ryan Millar 🇦🇺 (@rcmillar) reported@SamKSS So sick of messing around with Telstra and service upgrades and offline for whatever reason - I installed a Starlink 6 months ago and have never looked back in terms of speed, reliability.
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VD_ZZ (@VDZZ4) reported@Telstra @00000805f There is no WeChat because the Telstra.wap APN is having issues. Also can’t access speed test or bureau of meteorology website. It’s been like this for 3 days.
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a s d f g h j (@00000805f) reported@Telstra Hi Telstra, could you please tell me why my cellular data not working outside, especially using foreign applications. That’s not individual issue, there are a lot of similar cases reported by Chinese customers in social media from 2 days ago. Located in South Yarra, VIC.
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Kerrie B (@wheels002) reportedMy Telstra NBN has cut out at least 12 to 15 times in less than 24 hours for anything up to an hour each time. I seem to using my mobile data most of the time (different provider). Thanks for this sh1tty NBN LNP #auspol
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Joe Gurnett (@jjgurnett) reported@Telstra please can someone help me reactivate my service? I have been disconnect whilst abroad and cannot return to Australia and visit a store in person.