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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 5, 11:55 AM GMT+10.
  • 56% Internet (56%)
  • 33% Phone (33%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3204 , 3121 , 3123 , 3030 , 3051 , 3066 and 3037 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 6 days ago
Melbourne E-mail 9 days ago
Melbourne Internet 10 days ago
Melbourne Internet 13 days ago
Melbourne Internet 14 days ago
Melbourne Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • guidomelo1
    ***** Melo (@guidomelo1) reported from Melbourne, Victoria

    @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

  • dgmonty16
    Dale Monteith (@dgmonty16) reported from Melbourne, Victoria

    @Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better

  • brooksieg
    brooksieg (@brooksieg) reported from Melbourne, Victoria

    @telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

  • timothy_89
    Timothy 💉💉💉 (@timothy_89) reported from Melbourne, Victoria

    Only getting 3G in collingwood @Telstra 5G outage?

  • trevoryoung
    Trevor Young (@trevoryoung) reported from Melbourne, Victoria

    @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

  • RedfernMichelle
    Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria

    @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @Gizmobud @RayRockyDog @Foxtel I just signed up for the trial. And yep, as a Telstra customer I can get a discount 👍

  • SgtJackVX35482
    Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, Victoria

    @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

  • MervtheMonster
    Paul (@MervtheMonster) reported from Melbourne, Victoria

    @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

  • maggiepayne_
    Maggie Payne (@maggiepayne_) reported from Melbourne, Victoria

    @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

  • sthmel
    Tony Margaritis (@sthmel) reported from Melbourne, Victoria

    @Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.

  • melsybegg
    Melissa Begg (@melsybegg) reported from Melbourne, Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

  • brandycooklyn
    Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, Victoria

    The internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • loftwah
    Loftwah (@loftwah) reported

    Went from $200 a month for Telstra to $55 a month with Aldi Mobile, which given our location is practically the same network and performance level as what we had before. It is so easy to bleed money without realising.

  • eevblog
    Dave Jones (@eevblog) reported

    Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

  • bartoni73
    King Neptune73 (@bartoni73) reported

    @Telstra @NBN_Australia when is my internet going to be fixed? I have been awaiting resolution of the issue since March 3, 2026. I have had 6 appointments cancelled because you allege you fixed it remotely! That’s BS!😡😡😡😡

  • DanielRolf19187
    The real wrestling critic (@DanielRolf19187) reported

    @Telstra Telstra sucks three days no Wi-Fi Telstra is bullshit

  • AngelineBrasier
    Dr Angeline Brasier 💜 (@AngelineBrasier) reported

    @merkin_about its when online security works against the very elderly and their carers. we had this trouble with Telstra. they kept texting a security code to a number that wasn't our's. Mum didn't understand ended up having to get the ombudsman involved.

  • LaylaSaturn
    Marxism-Leninism-Whitlamism 🇦🇺 🏳️‍⚧️ 🇵🇸 (@LaylaSaturn) reported

    @IceStationSpmda ******* thats before telstra

  • GBTSocScientist
    GailT (@GBTSocScientist) reported

    @AlanBixter @Dehler45 @Telstra My internet SO SLOW 2day!

  • AronRoach7
    Aron Roach (@AronRoach7) reported

    @taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.

  • PissedOfAussie
    Angry G (@PissedOfAussie) reported

    @Telstra twice this week you have sent me an email re network updates and service interruptions, both times 40 minutes after the scheduled start time, both times interruptions already under way. How does this help someone working from home on those days? I'll tell you, it doesnt.

  • Zenandy1962
    Andrew Cattermole (@Zenandy1962) reported

    @ArtistAffame @Brocklesnitch I used to ring Telstra after my night shift and I’d doze off and wake up and still be on hold so I’d hang up and go to bed and try again next morning.