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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 16, 1:59 PM GMT+10.
  • 55% Phone (55%)
  • 25% Internet (25%)
  • 8% Total Blackout (8%)
  • 7% Wi-fi (7%)
  • 5% E-mail (5%)
  • 1% TV (1%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3058 , 3056 , 3107 , 3122 and 3145 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 2 hours ago
Melbourne Phone 1 day ago
Melbourne Phone 2 days ago
Melbourne Internet 3 days ago
Melbourne Internet 6 days ago
Melbourne Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

  • davesayys
    Dave (@davesayys) reported from Melbourne, Victoria

    @anderlols Check out Boost Mobile, they run on the full Telstra network

  • dgmonty16
    Dale Monteith (@dgmonty16) reported from Melbourne, Victoria

    @debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service

  • vitomattvm
    vito m (@vitomattvm) reported from Melbourne, Victoria

    Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

  • declanmartin75
    Declan Martin (@declanmartin75) reported from Melbourne, Victoria

    @Aerohaveno @Telstra Never ending these days

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

  • timothy_89
    Timothy 💉💉💉 (@timothy_89) reported from Melbourne, Victoria

    Only getting 3G in collingwood @Telstra 5G outage?

  • ayelbee1
    Ayelbee (@ayelbee1) reported from Melbourne, Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead

  • RedfernMichelle
    Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria

    @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • PeterBannan5
    Peter Bannan (@PeterBannan5) reported from Melbourne, Victoria

    @Telstra That takes me to sign in, which takes me back to my account and the app.

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

  • Piiiiickles
    Pickles (@Piiiiickles) reported from Melbourne, Victoria

    @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

  • sueroberts7
    Sue Roberts (@sueroberts7) reported from Melbourne, Victoria

    @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • glenn_hodges
    Glenn Hodges (@glenn_hodges) reported

    @myaeversx I think we have identified the cause of the recent Telstra outage right here!! Someone decided to try and break the internet!! 🥵

  • Ausshot3Dave
    Tweet Whisperer David J Smith (@Ausshot3Dave) reported

    @strangerous10 And they pushed back at global roaming as well. Happens as a default in most countries. Would save a lot of problems if Telstra or Optus shared their networks when network problems arose with any communications provider in Australia 🇦🇺 @AlboMP

  • FannyFitch
    ***** Fitch (@FannyFitch) reported

    @DaisyIsStarDust Wrong again Barnaby, just like your accusation of China being responsible for the Telstra outage. The ritual you describe was practiced by the Aztecs and the Mayans!

  • a_small_robot
    beep boop (@a_small_robot) reported

    @maximumwelfare "sowwy we let u down :( uwu" telstra you are not a small startup come on

  • MercJestr
    MercurialJester (ジェスタ)🌡| PNGTuber ✊ 🇵🇸🍉🇱🇧✊ (@MercJestr) reported

    A reminder that for the half-yearly fiscal report of 2025/26 Telstra posted $1.2B in profit. For HALF A YEAR. But the best they can do when their national network is crippled for their back-end ****-up is a half hearted shrug and a milquetoast "oopsie" email.

  • _cocles
    Horatio (@_cocles) reported

    @Telstra "..giving you clear information". You've already broken your word. No clear information has been given as to the cause. Software issue is not clear information. It is obfuscation. What *exactly* happened?

  • jfsmithcnt
    john ****** smith (@jfsmithcnt) reported

    @BigDog_USA @Telstra Fat yank piece of ****. Your opinion means nothing fatty.

  • DissentingS
    DissentingSkeptic (@DissentingS) reported

    @RM_19844 8 is a cult number com. But it's 17 in reverse ! more ****** psyop hoaxes ! Exiting their actors. They played silly games messing with minds shutting down Telstra for a day. People need to switch off from the asshats hoaxes. It's Venusians behind it. They are sick in the head.

  • RyanJones6980
    Ryan Jones (@RyanJones6980) reported

    My phone has dropped out 3 times mid conversation and I’ve had to reset my phone to be able to use it again since the @Telstra outage.

  • jumbarrawa
    Jumbarrawa (@jumbarrawa) reported

    @MuzzaDavo Yeah, I got money that the real reason Telstra went down.