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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 1, 8:12 PM GMT+10.
  • 40% Internet (40%)
  • 27% Wi-fi (27%)
  • 27% Phone (27%)
  • 7% Total Blackout (7%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3004 , 3129 , 3153 , 3057 , 3109 and 3023 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 14 hours ago
Melbourne Total Blackout 3 days ago
Melbourne Phone 8 days ago
Melbourne Internet 9 days ago
Melbourne Internet 10 days ago
Melbourne Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

  • trevoryoung
    Trevor Young (@trevoryoung) reported from Melbourne, Victoria

    @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

  • sthmel
    Tony Margaritis (@sthmel) reported from Melbourne, Victoria

    @Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.

  • doc_eggbert
    doc eggbert (@doc_eggbert) reported from Melbourne, Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

  • ShaneBryan_IT
    Shane Bryan (@ShaneBryan_IT) reported from Melbourne, Victoria

    @ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    Could you imagine paying for 100 down 40 up n getting 16 down 1.2 up with packet loss out the ***? See I don't have to anymore thanks to @Telstra ! What ******** is going on mate?

  • cpjones44
    Chris Jones (@cpjones44) reported from Melbourne, Victoria

    BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • nicksplitter
    Nick Splitter (@nicksplitter) reported from Melbourne, Victoria

    . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

  • PeterBannan5
    Peter Bannan (@PeterBannan5) reported from Melbourne, Victoria

    Hey @Telstra, your app is down. Makes it difficult to pay you…

  • Adam_Goldman
    Adam (@Adam_Goldman) reported from Melbourne, Victoria

    @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

  • kyleminall
    Kyle Minall (@kyleminall) reported from Melbourne, Victoria

    @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

  • VeteranDave
    Thanks for coming (@VeteranDave) reported from Melbourne, Victoria

    Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

  • jamesphumphreys
    James (@jamesphumphreys) reported from Melbourne, Victoria

    @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewLeaver93
    Matthew Leaver (@MatthewLeaver93) reported

    @Telstra Yes, my ps5 is in a different room to where the modem for internet is. Plus on some apps on my phone it says connection unstable. Never had this problem till now. Do someone need to out and look at the connection or do need to another modem for the rest of the house.

  • BassonBrain
    Brian Basson (@BassonBrain) reported

    🇦🇺 Australia: Telstra said over 200,000 of its mobile customers connect to @Starlink satellites each day! ...and over 2.7 million customers have connected at least once since launch A Telstra spokesperson said that customer uptake is "exciting", but the real-world impact is more important. "What stands out to us the most is not the numbers themselves, but what they represent," said the spokesperson. "A message home from a remote road, a quick check-in during a trip away, or peace of mind in places beyond the range of our mobile network."

  • 113investing
    oneonethreeinvesting (@113investing) reported

    @_shanmoho @hasselljpb @Telstra They 'upgraded' to 5G down here last year and killing the 4G network in the process. Hahahaha .Had to switch to a different provider.

  • spannaforce
    Anna (@spannaforce) reported

    @central01000011 First time on the metro i lost phone connection . Im not sure if telstra is having issues

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Australia’s mobile market: 3 brands, 1 real network outside the cities. @Telstra inherited the infrastructure, kept the spectrum, and now dominates regional coverage. If the government won’t mandate roaming, we’ll never have genuine competition.

  • BuZZiNiTT
    Dust (@BuZZiNiTT) reported

    @defnotbarnsybdc @QBCCIntegrity That works for awhile but now Telstra is forcing people to have a current os and have started kicking people off the network. My phone went dead last week so i went to use a backup phone and could not for this reason.

  • TheCyclonesSka
    Tony Walton (@TheCyclonesSka) reported

    @Telstra GREEDY ARSEHOLES!!! Isn't it funny how Telstra, that great Australian company, keeps ignoring me? If someone from lovely Telstra does reach out to me they won’t want to discuss my concerns in public. We want to help you, Tony. Please private DM us.

  • StuddertNatalie
    Nat Factor ⭐️💜 (@StuddertNatalie) reported

    @TheChopperLady It’s ok. I’m already thinking of suing Telstra for ******* up my payments and putting me in this situation! So much for government assistance right? These corporations and governments are pathetically slow!

  • rightasrain100
    Robyn 🇦🇺🇮🇱🇺🇸✝️🙏🏼 (@rightasrain100) reported

    @Kate3015 It’d really not that hard to spot but to the untrained eye they always look legitimate. My husband a case in point. He doesn’t click on the link but always asks me how to deal with it. Every time I,show- block the email via,the contact card, delete, simple. Government departments never send you anything, just a notification to go to My Gov. Telstra has the email in the App. If it’s not there it’s not real. There are couple I can think of.

  • leoniew27
    Leonie Wainwright (@leoniew27) reported

    @MelPalling @Telstra Hi Ivan, you've clearly never been to Clyde, Victoria. It's a bottomless pit for Service. You cannot get service inside anyone's homes, and once you find a 'service' area, you dare not move, as it will drop straight right out. It's a huge growth area