Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Apr 11, 12:20 AM GMT+10.
- Phone (46%)
- Internet (29%)
- E-mail (12%)
- Wi-fi (7%)
- Total Blackout (5%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3056 , 3123 , 3121 , 3068 , 3002 , 3051 and 3153 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 3 hours ago |
|
Melbourne
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Phone | 1 day ago |
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Melbourne
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Phone | 1 day ago |
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Melbourne
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Wi-fi | 4 days ago |
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Melbourne
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Internet | 5 days ago |
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Melbourne
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Kate (@Kate_B_Melb) reported from Melbourne, Victoria@beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??
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Ayelbee (@ayelbee1) reported from Melbourne, VictoriaGood Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Danial Smith (@daniel2509) reported from Melbourne, Victoria@Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.
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Sam (@CTRL_ALT_DEL) reported from Melbourne, VictoriaI never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.
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Tony Margaritis (@sthmel) reported from Melbourne, Victoria@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇
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Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria@TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.
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(-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, VictoriaEven tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b
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Benedict (@The_Enunciator) reported from Melbourne, Victoria@RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months
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Ben (@czaxx) reported from Melbourne, VictoriaReceived a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.
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Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria@DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaCoalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, VictoriaLol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria@Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.
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Peter Martin (@petermartinsept) reported from Melbourne, Victoria@grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service
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Sue Roberts (@sueroberts7) reported from Melbourne, Victoria@mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏
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remember sydney (@jamesgmeme) reported from Melbourne, Victoria@Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.
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Maggie Payne (@maggiepayne_) reported from Melbourne, Victoria@MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.
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Johnny (@JohnnyLydon) reported from Melbourne, VictoriaHi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues
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Nick in Melbourne (@NickIvaninMelb) reported from Melbourne, VictoriaBest play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…
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Eternity (@vEternity_) reported from Melbourne, Victoria3 months since ordering my phone and ole Telstra say it'll still take till the end of the month ******* dead
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby M (@BobbyMPharm) reported@Optus network between Ballarat and Melbourne… absolutely woeful! Switched from @Telstra last year, not sure it was the best decision… although they weren’t much better. 3rd World network. #shameful #dobetter
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MalFPS (@MalFPS_) reported@OwlAims god damn. Yeah 50Mbps is like the basic norm for rural australia if you dont invest in a decent router and internet plan with a good provider (literally anybody but telstra lmfao)
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TheGrassman (@TheGrassmanVT) reported@Telstra For many moons my internet connectivity has been of an unstable condition, the mighty 5G network cutting out frequently which proves to be troublesome, especially during my prospects of entertaining an online audience.
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Clarkie. It's the vibe of it. (@clarkes) reported@Mr_Fanta_Pants @Telstra Aldi uses Telstra network. We have had it for 10 years. No issues. Unused Data rolls over and over.
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Kezz (@kezzyi66) reported@Mr_Fanta_Pants @Telstra The thing that absolutely shits me about this is that half the time I have to use my home wifi to use internet on my phone. They know how much of a mind **** it is to move to another company.
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Colin Ritchie (@ColinCleanEnery) reported@sydney_ev Telstra has been using batteries & solar on their relay stations for years. - they fail when overcast for 3 days. Farmers complain that they charge their Li-ion batteries and 3 months later when they need to use them, they have discharged. Just life
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LifeWithBeard™ (@ayyyitspete) reported@mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.
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Mick P (@cimatesrv) reported@Telstra Personal i tried to do as you suggested got a txt msg saying my requests was not able to delivered on called your help centre they sent me a link filled in information now have to wait 5 days. TPG did it straight away all the way back to when I opened an account with them
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Brett Brooks (@brettbrooks) reported@Telstra Is the online support / chat on the website fried? It's cut me off three times now. Another price hike, the second in 10 months with $2-2.3 BILLON profit a year?
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Ash (@ashkatex) reportedTelstra plan increasing again even though the service is worse than when I first joined up with that plan.