Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3142, 3053, 3206, 3004, 3134 and 3056.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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GriffinMuffin
(@GriffinMuffin89) reported
from
Melbourne, State of Victoria
Don't think I'll be streaming tonight. Telstra, the company that owns Australia's fibre network got cyber attacked so yeah.
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes
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Michael Briffa
(@briffa_michael) reported
from
Melbourne, State of Victoria
Been offline because of a major cyber attack on Telstra. My daughter in law came to my rescue by showing me how to connect onto the 4G network thru my phone & laptop now I can watch my Eels hopefully do a number on the dogs. Sometimes I think that I was born 40 yrs too early.👍🤓
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oztimmay79
(@Oztimmay) reported
from
Melbourne, State of Victoria
@AntKaplan @HansOrph Works perfectly! Kids now now annoying me every 5min to fix it. Now, who ran the DoS against Telstra?
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?
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MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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Sean McNerney
(@SeanMcMM) reported
from
Melbourne, State of Victoria
@Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?
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Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.
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Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
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Melanie Raymond
(@Mel_Raymond1) reported
from
Melbourne, State of Victoria
@Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .
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Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@3wombats Telstra been down, same here back on now
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
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Quietman
(@quietman2010) reported
from
Melbourne, State of Victoria
@Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.
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gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.
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Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
Telstra been down all morning, just came back.
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Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Egan
(@RussellEgan) reported
Just finished a successful 30 Min call with Telstra support during park workout. 💪🕧
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into
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Luke Does
(@Lukedoes22) reported
Hey @CountryRoad , why is it harder to reach one of your stores than it is reaching a Telstra call center ? Help a loyal customer out would you
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💧🌱🌏 🔥 🐀 DennyDownunder
(@whitefangdragon) reported
@AnnieBrownie4 @RBJRON @Telstra And problems (like mine) are never as cut and dried as their auto system suggests. They are working in silos where they can pass you off on the operator roundabout until they finally cut you off. How convenient for Telstra.
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Smoke and Mirrors
(@SmokenMirrors15) reported
@moatybuns @Trisha_is_Back Nearly every house, street, court has this crap. Old Telstra cable. If Telstra or NBN comes to fix the fault they charge you a fee for service. For their crap.
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Rider Aware
(@aware_rider) reported
@davemacka @Optus The problem is Telstra etc aren’t any better and I don’t have 4G let alone 5G with a iPhone 12 in Potts Point. Go figure.
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Sabina
(@LaborTilliDie) reported
@Telstra thanks for your lousy service. You know where you can shove that Telstra app. How about giving your customers the choice of speaking to a person.
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🐤5⃣️ 𝔻𝕠𝕦𝕘𝕝𝕒𝕤 𝔽𝕪𝕗𝕖
(@realDuck5) reported
Oh, and why not call @Telstra to complain? They have a phone system which gives you the appearance of taking to a human but just funnels you to different computers. Without hacking the system you can’t actually get through to a human who can help. 7/6
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Heather Doubleday
(@heatherdd) reported
@Telstra Can’t recharge my elderly mothers mobile, won’t auto recharge, no way of contacting you, bot just repeats same questions. Help!!! How long should she have to deal with pathetic service?
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decryption
(@decryption) reported
@StevenImpson oh **** yeah, Telstra’s phone system is pathetic