Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3142, 3006, 3166, 3124, 3053 and 3040.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
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Kevin Rankin
(@kevdee4) reported
from
Melbourne, State of Victoria
.@Telstra you have said it will be 24-48 hours for 4 weeks now and I still haven’t received a phone call. Your customer service is absolutely terrible. I’m canceling my service with you so I’d like a call back to find out where I send your modem back too.
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
@Telstra Yes, I’ve launched a complaint with the Telecommunications Industry Ombudsman about this whole debacle. You nor anyone at Telstra, have still not given me an explanation as to why there was an outage for 4 days.
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Snickers
(@StepmeisterOz) reported
from
Melbourne, State of Victoria
Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
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Chris
(@topher_1976) reported
from
Melbourne, State of Victoria
@UndaSthnXiStand @larry_blunders @OptusEnterprise Telstra has NOT started switching 3G off. They did turn their 2100MHz network off a few years ago, but the 850MHz network has not.
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
6+ hours of working on assessments because the home cable internet had an outage for four and a half days. I’m absolutely wrecked. Thanks @Telstra.
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@telstra are having issues in Melbourne CBD/East Melb. My iPhone says 4G but I can’t get any coverage.
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
Hey @Telstra I’ve been given the run-around about this outage in my area, Preston Vic. We’ve had no internet since Friday, it was scheduled to be resolved by 7pm tonight. This isn’t good enough. I’ve gone over my mobile data limit twice as I’ve had to do assessments for uni.
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Andrew J Phelan
(@ajphelo) reported
from
Melbourne, State of Victoria
@JaneCaro @Telstra I reckon if you wanted to win the election and you promised to fix the telcos you’d be a shoe in!
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TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra nope no outage, still one bar
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
@Telstra I tried this to no avail! My internet is not working. I’d like to know if there’s an outage in Preston, Vic. So that I can rule it out if there’s not one and send for a technician.
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
My @AFL mobile broadcast from @Telstra is terrible tonight. Image freezes every two seconds.
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Guy Incognito
(@TeamBloomart) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
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Maggie Triantafillou - Μαγδαληνή Τριανταφύλλου
(@m_triantafillou) reported
from
Melbourne, State of Victoria
@Huw_Merlin @Telstra Yeah ADSL. There’s apparently an outage and it won’t be solved before 7pm tomorrow.
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daytime2day
(@daytime2day) reported
from
Melbourne, State of Victoria
@Telstra NBN outage. It’s been like that since 9pm last night
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Brett
(@6r3tt) reported
from
Melbourne, State of Victoria
@andy_penn Telstra are just *************** now - wasted 4 hours of my day waiting for a BOOKED appointment and just got a call saying technician won’t arrive cos he has another priority. 2 hours to drive here to be here by 8am as requested by you- rude bastards #TelstraSuck
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Mr. David “Esky” Goodlad
(@dgoodlad) reported
from
Melbourne, State of Victoria
@Telstra There’s no update just a ticket to escalate in the morning. Still no acknowledgement of a broader outage despite neighbors with the same problem.
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Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra In my view, they should provide free additional phone data when broadband is down.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau When, Sophie, will #Telstra’s utterly gormless social media staff realise that I am so unhappy with its responses precisely BECAUSE its technical people can’t fix my account login problem for weeks now? AVOID giving money to #Telstra
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Migo
(@migo_83) reported
@Telstra I’ve been having the worst experience with you guys, I simply just want my eSim to work and want my medium plan to be activated, it has been a painful 8-9 hours with your gold member chat support to get this sorted. The worst CS I’ve dealt with in my entire life.
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Loretta Richards
(@LottyRichards) reported
Sad times, phone ported, thousands of dollars stolen - according to Telstra Yeppoon this is all down to a #Telstra breach of security allowing a fraudster to move a number onto a pre pay sim and then accessing details from there. #Telstra we need confirmation account is secure
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@telstra totally useless. Can’t transfer my esim to another phone because it’s stuck provisioning. Now stuck with no service
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau After 10 years with #Telstra as a business customer, my anger with Telstra won’t go. Another fool now insists I divulge personal information so “we can get started on sorting this out for you. - Sophie.” AVOID #Telstra, whatever you do.
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Ross Symons
(@RossSymons) reported
@Telstra I was too fast to give credit to @telstra - four weeks on and the service is still stuffed, no ETA on being able to sort it - they can't even tell me what the problem is that they are trying to solve, only that it's not a physical problem - it's paperwork!
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Graham Dawson
(@gpdawson) reported
Ha ha ha! Telstra stores are all closed due to covid. I’ll need to get a QR code physically mailed to me. What with AusPost being extremely slow, it could easily be a week or more before I can actually use the new phone. 🥳
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Thereallendegeneres
(@elendegenerous) reported
@senojretep1 @Telstra Yeah, what if they actually did do their own research, and you're the ******** that didn't? ****, what a ****. I would feel like such a ****. :)
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Thomas Lim 林汉文
(@thomerz24) reported
@laowhiner86 @BernardGyorgy Telstra, because they got the biggest pie of the network
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Yuji Terada
(@terada_yuji) reported
Telstra’s internet is down in Chatswood and I pay 110 dollars for this crappy internet… Where’s my Starlink.