Telstra Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	2 days ago
Melbourne	Phone	5 days ago
Melbourne	Phone	5 days ago
Melbourne	Internet	5 days ago
Melbourne	E-mail	6 days ago
Melbourne	Phone	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Aussiebluemoon PAXed Out (@aussiebluemoon) reported 4 minutes ago from Melbourne, Victoria

  @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

• 
  Ade (@BillieHill64) reported 7 minutes ago from Melbourne, Victoria

  @MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…

• 
  Damian Marley 🚀 (@asteroidproject) reported 8 minutes ago from Melbourne, Victoria

  Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.

• 
  Nikki Clare (@Niksterisms) reported 8 minutes ago from Melbourne, Victoria

  Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.

• 
  doc eggbert (@doc_eggbert) reported 11 minutes ago from Melbourne, Victoria

  @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

• 
  vito m (@vitomattvm) reported 12 minutes ago from Melbourne, Victoria

  @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

• 
  Adam (@Adam_Goldman) reported 13 minutes ago from Melbourne, Victoria

  @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

• 
  Nick in Melbourne (@NickIvaninMelb) reported 20 minutes ago from Melbourne, Victoria

  Best play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…

• 
  Kyle Minall (@kyleminall) reported 21 minutes ago from Melbourne, Victoria

  @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

• 
  Dave (@davesayys) reported 24 minutes ago from Melbourne, Victoria

  @anderlols Check out Boost Mobile, they run on the full Telstra network

• 
  troiboi 🤨 (@Troiboi) reported 28 minutes ago from Melbourne, Victoria

  Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

• 
  Pickles (@Piiiiickles) reported 35 minutes ago from Melbourne, Victoria

  @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

• 
  Nikki Clare (@Niksterisms) reported 36 minutes ago from Melbourne, Victoria

  Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened

• 
  not your real Dad (@meholt) reported 37 minutes ago from Melbourne, Victoria

  @Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.

• 
  Peter Bannan (@PeterBannan5) reported 48 minutes ago from Melbourne, Victoria

  @Telstra That takes me to sign in, which takes me back to my account and the app.

• 
  vito m (@vitomattvm) reported 51 minutes ago from Melbourne, Victoria

  Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

• 
  XXLR (@Xiaoxialiu8) reported 51 minutes ago from Melbourne, Victoria

  @Telstra I was get a good solution from your service team 👍well done ✅

• 
  Sue Roberts (@sueroberts7) reported 53 minutes ago from Melbourne, Victoria

  @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

• 
  Glenn Hampson (@GlennHampson) reported 55 minutes ago from Melbourne, Victoria

  @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

• 
  Peter Bannan (@PeterBannan5) reported 56 minutes ago from Melbourne, Victoria

  Hey @Telstra, your app is down. Makes it difficult to pay you…

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Will T (@villemus93) reported 2 minutes ago

  @Telstra what is wrong with live chat and 132200? I need help with my eSIM transfer and I can’t get onto any support Avenue!

• 
  Tony Ilian (@tonytau101) reported 3 minutes ago from Westfield, Western Australia

  It seems @Telstra billing & credit management teams are off the air. Calls to 1800816025 are failing with an announcement that Telstra has technical difficulties & technicians are working on it as a priority. I don't think this is part of @andy_penn's T22 strategy. TI #FAIL

• 
  Dominic Mulligan (@orismology) reported 8 minutes ago

  Absolutely disgraceful behaviour from @Telstra. They've moved my Mum onto a more expensive plan, and removed the loyalty discount they just gave her. 132200 hangs up on her, and the people on chat refuse to fix it.

• 
  Jess Dodson #AlwaysWasAlwaysWillBe (@girlgerms) reported 12 minutes ago

  Sigh. It's that time in the two-year cycle where I need (read: want) to upgrade my phone. I'm in at Telstra now. I know what I want. I know what plan I want. JUST GIVE ME MY DAMN PHONE!

• 
  Theodore (@Odysseus_3) reported 13 minutes ago

  @Telstra No one wants the garbage Exynos chip

• 
  Drew McKillican (@mckillican_drew) reported 14 minutes ago

  @Telstra Yes I can see my services, my bills and my rewards points status and points number.... the problem is that, whilst I am logged into his account I cannot spend any of my reward points... if I click on "rewards store" I get "something went wrong" regardless of how I access it

• 
  Samuel MacLachlan (@samuelmac) reported 14 minutes ago

  @girlgerms I gave up going into the Telstra shop - the one where I live is especially bad to deal with. I honestly just do everything with Telstra online and through Live Chat now, and it's one of the most painless things in my life.

• 
  Queen NomNom De Plume (@stinginthetail) reported 14 minutes ago

  @deniseshrivell ..Telstra is hopeful i won't lose tv, net, and landline before they install in March (original was Feb). So i'm forced onto Telstra NBN - slower and more expensive than my HFC cable (100mbps down to 50). Moving to Aussie Broadband ASAP (faster cheaper). Telstra & Telstra NBN suck

• 
  eWasp (@e_Wasp) reported 15 minutes ago from Canberra, ACT

  Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

• 
  eWasp (@e_Wasp) reported 16 minutes ago from Canberra, ACT

  Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions