Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3121, 3142, 3054, 3124, 3152 and 3056.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Ade
(@BillieHill64) reported
from
Melbourne, State of Victoria
@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened
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Kyle Minall
(@kyleminall) reported
from
Melbourne, State of Victoria
@Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.
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Pickles
(@Piiiiickles) reported
from
Melbourne, State of Victoria
@Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.
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vito m
(@vitomattvm) reported
from
Melbourne, State of Victoria
Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….
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Adam
(@Adam_Goldman) reported
from
Melbourne, State of Victoria
@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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troiboi 🤨
(@Troiboi) reported
from
Melbourne, State of Victoria
Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax
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not your real Dad
(@meholt) reported
from
Melbourne, State of Victoria
@Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
@Telstra That takes me to sign in, which takes me back to my account and the app.
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Sue Roberts
(@sueroberts7) reported
from
Melbourne, State of Victoria
@mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
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Peter Bannan
(@PeterBannan5) reported
from
Melbourne, State of Victoria
Hey @Telstra, your app is down. Makes it difficult to pay you…
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Aussiebluemoon PAXed Out
(@aussiebluemoon) reported
from
Melbourne, State of Victoria
@Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite
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vito m
(@vitomattvm) reported
from
Melbourne, State of Victoria
@Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?
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Damian Marley 🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Caffeinator
(@caffeinator_the) reported
@DuffmanGay @Telstra @jriewolod Can only occur if they do not resolve to satisfaction in the prescripted time. Ombudsman schemes are for dispute resolution, not initial complaints
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Not_so_Jolly_Swagman 🕯🗣
(@NotSwagman) reported
@Telstra Hey Kunal Well your business chat service gave up & just lied to get rid of me! What next?? 2 cans & some string? @PaulFletcherMP can I get broad brand string? A rope perhaps? @Telstra #auspol
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The Erymanthian Boar
(@ErymanthianThe) reported
@jriewolod @Telstra One of Australia’s worst ever corporate citizens. EVER.
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Aiden Howlett
(@AidenHowlett) reported
@jriewolod @Telstra Why anyone continues to sign up to Telstra NBN and home phone is beyond me. There's no option to opt out of a modem many don't need, the mesh wifi booster is overpriced, the service is the worst, oh did I mention there's no discount once you've bought the modem? Thieves.
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Chris Egginton
(@ChrisEgginton) reported
@jriewolod @peggymel2001 @Telstra Never use Telstra. The company relies on older ppl reluctant to let go. Manged to say good bye when they put an account to the receivers without informing me. It had in fact been paid. 6 years prior so no receipt. No apology. No retraction. Forced to pay twice.1990s
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Aiden Howlett
(@AidenHowlett) reported
from
Sydney, State of New South Wales
@jriewolod @Telstra Seriously - check with your grandparents, make sure they're not paying more than they should. A mesh wifi router is less than $200 for a pair now, and many homes get a modem from NBNCo anyway - all you need is the router, not an overpriced solution from Telstra.
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tbone
(@8tbones) reported
@jriewolod @Telstra @Telstra did the same to my gran.$40 mobile contract for 10 years. The plan was so old it included 100 minutes . The worst part she paid her bill in monthly ina Tesla store in Belconnen they never helped her out. Only refund 12 months. Robbing the old
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EssJayAych
(@HelloEssJay) reported
@jriewolod @Telstra It went in for ages and I refused to pay the bills so that passed it over to a credit agency which ultimately effected my ongoing credit etc. Shouldn’t have to be this way. They are simply the worst.
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KRUEY
(@JOHNKRUTOP) reported
@Telstra @OzDocoboy Good …. If you want to keep customers keep up with decent caring service, it may benefit Telstra in the long run!
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W Bailey
(@BaileyFST) reported
@jriewolod @Telstra That's atrocious. I'd be making that as PUBLIC as I could. Damage the @Telstra brand as much as possible until they repay every cent.