Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3121, 3142, 3054, 3124, 3152 and 3056.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 01/17/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • CorinnaSladey CrinInPrisonVic 🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @FionaLakeAus @Telstra They are terrible to deal with

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care

  • billiebozinis Bill Bozinis (@billiebozinis) reported from Melbourne, State of Victoria

    @Telstra all day today when I call out on my iPhone displays ‘called fail” ?? Can receive calls but can’t make them any ideas to why??

  • HilmyAsjad Asjad Hilmy (@HilmyAsjad) reported from Melbourne, State of Victoria

    Are you trying to fools us or what? Without asking the primary person how could you terminate the connection? @Telstra and to get the connection back we need to order as new starting from the beginning. For what? Really?

  • 1electricdon 💧⚡️€lectric Døñ⚡️🐨 (@1electricdon) reported from Melbourne, State of Victoria

    @Telstra what’s going on with the net this morning down detector is showing outage but you are not and we still don’t have WAN connection

  • bakerdavid David Baker (@bakerdavid) reported from Melbourne, State of Victoria

    @Telstra No delay connecting. Connected, worked fine for a week, now drops out. Problem is no singular point of contact to raise/resolve the fault. Multiple service tickets, SMS, app messages. No ability to speak to anyone.

  • Rohitsehajpal Sulpu (@Rohitsehajpal) reported from Melbourne, State of Victoria

    @VicGovDHHS @Telstra : Did you stop using your 5G network?

  • wordysmithy karina smith (@wordysmithy) reported from Melbourne, State of Victoria

    @riterreader @Telstra Back on your business messaging service. I’ve missed 22 hours of work bc I’m messaging you. Again. Again. Small medical business in regional Vic. #telstra are you even listening

  • visibleprocrast Visible Procrastinations (@visibleprocrast) reported from Melbourne, State of Victoria

    Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    @Shaebee22 @Telstra I hope they do too.. It’s been horrible so far.. These scammers are the lowest of the low

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra Address on my preorder is my old address, how can I fix it?

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra hey guys! Slight issue with my iPhone preorder! Can you help me out? Call centre is closed!

  • sportmeister_ Chris Meister 🏏⚾️🏈🏒 (@sportmeister_) reported from Melbourne, State of Victoria

    @emdeem I’ve restarted it 4 times and according to Telstra there is a Foxtel outage in the area. Frustrating but confirms for me its time to cut the cord

  • LouieMosscrop Louie M photo (@LouieMosscrop) reported from Melbourne, State of Victoria

    Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.

  • themikeycole Mikey Cole (@themikeycole) reported from Melbourne, State of Victoria

    My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! He has requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute! It’s horrible but no one seems to be doing anything 🤯

  • podonnel Peter O'Donnell (@podonnel) reported from Melbourne, State of Victoria

    Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.

  • AssExtranious Dr. A. (@AssExtranious) reported from Melbourne, State of Victoria

    @Telstra Why don’t you concentrate on making your network operate.

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LogicallyMystic Leon Rowan 🦉 (@LogicallyMystic) reported

    @Just_Krystle_M @Telstra I buy my phones outright fromthe Apple store. (Can return in 14 days if you don't like it) and I use Woolworths Mobile, which is on the Telstra network, well priced AND gets you 10% off one shop per month at Woolies.

  • BillyFrank1979 Liam Frank (@BillyFrank1979) reported

    @Telstra please explain why access to my accounts through the telstra app and online log in is not working and I have register again?

  • Shaun_R Shaun Ruigrok @Shaun_R@aus.social (@Shaun_R) reported

    @bandit_hat_ @AzureSupport Same issue in our M365 Tenant here too. Seems to be isolated to @Telstra NBN IP addresses, which earlier today were geolocating to Melbourne Australia and now suddenly geolocating to Tashkent, UZ (Uzbekistan).

  • markwilliamday MWD (@markwilliamday) reported

    @Telstra I had a parcel from your rewards store returned to sender as you sent it to an address that’s never been associated with my account - who do I contact to get it addressed correctly?

  • kkikati_ KAT (@kkikati_) reported

    @ssseiso I have no idea what service would be better I’m using Telstra and paying 75 per month 😩

  • faruque_ju Trust (@faruque_ju) reported

    @Telstra Hello, I am not talking about slow. I am talking about no data at all. Kindly check with your tech team, why they have stopped data from 3G!

  • mrl58 rabble rouser (@mrl58) reported

    @lutajobe @Telstra @NSWNationals I wonder if they are trying to phase out landlines? Much of regional Australia has no reliable mobile reception. Our internet is slow/expensive, runs out of data all the time. Telstra couldn’t provide a mobile or internet service where we live. Regional folk are disadvantaged.

  • Higgo74 Higgo (@Higgo74) reported

    @Collingwoodmag @Telstra Because when I walked into a store yesterday, no one offered help after me standing there for 15 minutes, was told to make an appointment instead. So I did. I just want a new phone.

  • hurley1_marie Anne-Marie Hurley (@hurley1_marie) reported

    @johnsy123aus In a Telstra store now, they couldn't change address details on an old account so they called Telstra support on my phone. Still sitting in the store waiting for them to answer! FFS

  • Shaun_R Shaun Ruigrok @Shaun_R@aus.social (@Shaun_R) reported

    @Telstra Cam, I’m not sure you quite understand. This is bigger than just a modem issue; this is something your Level 3 network engineers should be looking at - not Level 1 tech support. The issue isn’t client-side; it’s something between you and Microsoft.