Telstra Outage in Melbourne, State of Victoria

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 No problems detected at Telstra

Telstra problems in the last 24 hours in Melbourne, State of Victoria

Telstra Outage Chart in Melbourne, State of Victoria

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(55.58%)
Phone
(26.18%)
Wi-fi
(6.45%)
E-mail
(5.96%)
Total Blackout
(3.60%)
TV
(2.23%)

Telstra Outage Map Near Melbourne, State of Victoria

The most recent outage reports and issues originated from Melbourne, Glen Iris, Caulfield South, Elsternwick, Burwood, Balwyn, Laverton and Balwyn North.

Melbourne Internet
Glen Iris TV
Melbourne Internet
Melbourne Internet
Melbourne TV
Melbourne Internet

Telstra in Melbourne, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:
  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.

  • abhi_bhola abhi (@abhi_bhola) reported from Melbourne, State of Victoria

    @Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra I can't even sign in. I thought the pin may have been a viable alternative

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.

  • MsGlenton Rebecca Glenton (@MsGlenton) reported from Melbourne, State of Victoria

    Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!

  • muchmoreamusing Much (@muchmoreamusing) reported from Melbourne, State of Victoria

    @Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.

  • unintimidating tim moss (@unintimidating) reported from Melbourne, State of Victoria

    @Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!

  • lucygribble lg (@lucygribble) reported from Melbourne, State of Victoria

    @Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider

  • CaptainCanola Justin Kudnig (@CaptainCanola) reported from Melbourne, State of Victoria

    @Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock

  • CorinnaSladey JustCrin🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬

  • alexanderaviate Alexander Robinson (@alexanderaviate) reported from Melbourne, State of Victoria

    @Telstra @nickspinks Same issue here.

  • luana_bananaa Luana TG (@luana_bananaa) reported from Melbourne, State of Victoria

    @Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!

  • li_dpq ajay che 💉 (@li_dpq) reported from Melbourne, State of Victoria

    Glad my issue was resolved so quickly this time round! Thanks @Telstra.

  • thycliffoconda ebb (@thycliffoconda) reported from Melbourne, State of Victoria

    Maybe if we don’t pay our bills, @Telstra might actually fix their network. Can’t use 4g because it’s trash and god forbid if you try and use the wifi. 🙄

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    @Telstra I wouldn’t recommend you to my worst enemy. Day 14 of no internet connection because you’re having “trouble”. It’s 2019 for **** sake.

  • samanthawestxx Samantha (@samanthawestxx) reported from Melbourne, State of Victoria

    Telstra is so shit 😡

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    @Telstra Already done. Apparently it can’t deal with how many people are using it and will take up to a week to fix. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

  • leighchookoo Leigh T (@leighchookoo) reported from Melbourne, State of Victoria

    @Telstra We have been without service for 3 days now, no internet,phone and no foxtel. How can a provider such as yourselves be down for 3 days.embarrassing..we pay over 300 dollars per month as a package we will be expecting quite a substantial discount on our next bill

  • AntB77 Ant (@AntB77) reported from Melbourne, State of Victoria

    @kristoforlawson @iTnews_au @rycrozier Ive been getting 120 down for the past 6 years with Telstra cable. NBN should be using GB speeds

  • leighchookoo Leigh T (@leighchookoo) reported from Melbourne, State of Victoria

    @Telstra @Foxtel is there an issue with service in the Blackburn South area in Victoria again. Second time this week.. pay 400 a month for bad service .. again

  • nchuah FairGo (@nchuah) reported from Melbourne, State of Victoria

    @xskinn @golly_golledge Yeah I've been getting scam calls from "Telstra". Each time they try a different scare. Folks be alert. If in doubt hang up and call Telstra.

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    Not even Eleni triggers me like slow internet does. Seriously @Telstra get your shit together plz.

  • RomerJon17 Römer Jonathan | Ansett (@RomerJon17) reported from Melbourne, State of Victoria

    @Telstra Okay found the problem... Whenever someone calls us on our landline. It completely disconnects when ending the call.

  • RomerJon17 Römer Jonathan | Ansett (@RomerJon17) reported from Melbourne, State of Victoria

    @Telstra I checked my mum's phone the wifi was enabled but not connected else where. I'll check my sisters phone when she comes back because she has a strongest hotspot. If the problem still not resolve, it must be someone in Frankston downloading Chris's files or the cable is corroded.

  • lozturner1 Loz! (@lozturner1) reported from Melbourne, State of Victoria

    @Telstra your internet service is absolutely putrid.

  • TheMickeyG Michael (@TheMickeyG) reported from Melbourne, State of Victoria

    Sick and tired of ringing @Telstra every afternoon to try and sort out a order problem with @startrack nothing ever gets done despite happily giving me plenty of reference numbers, like that fixes it! #hopeless

  • active8mii Tony (@active8mii) reported from Melbourne, State of Victoria

    Anyone else getting calls from supposed Telstra advising because of naughty people corrupting our internet service that we will be cut off for 15 days. Little do they know with 4 girls in the household I’ll be better off. Ohhh if only it was true. Seriously though be careful.

  • HopePopplio Saber (@HopePopplio) reported from Melbourne, State of Victoria

    Telstra charges you 150 bucks a month for a service they aren't providing you then puts you on hold for an hour when you try to cancel it.mp4

  • Aaron_Geary AJG (@Aaron_Geary) reported from Melbourne, State of Victoria

    @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra I’ve had the service for around a week or so.

  • john_brockie John Brockie (@john_brockie) reported from Melbourne, State of Victoria

    @Telstra_news @CodeClubAus God help us if Telstra have anything to do with the coding

  • kobeowns Daniel (@kobeowns) reported from Melbourne, State of Victoria

    Carlton players flogging Telstra mobile on there instas surely they realise how stupid it looks haha

  • Sbarry86 Shaun (@Sbarry86) reported from Melbourne, State of Victoria

    @jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

  • ChristineEwing7 Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria

    @Telstra I have reported the issue to Telstra, in some detail. Someone from Telstra was meant to call me back yesterday, they haven't. Never mind about the 'speed' of my service, I virtually have no service today.

  • stanleywaite1 Stanley Waite (@stanleywaite1) reported from Melbourne, State of Victoria

    @RichardTuffin i did not realize that i was so bad and i have Telstra...need to learn how to do a screenshot... my download is 34.6 Mbps upload being 4.13 Mbps

  • ChristineEwing7 Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria

    So, just been on the phone to @Telstra , about the crappy NBN service. Even though this household switched over 3 weeks ago, the service will be experiencing "difficulties" until July 19th.

  • grandoldgame 🔴Dr Nickabocka ⚫️ (@grandoldgame) reported from Melbourne, State of Victoria

    @ScooterMcNeice @Hofffy5 Yes but! If your a Telstra mobile customer then you get Telstra air included aswell as wifi calling & in Montrose my phone drops out all the time so wifi calling is needed but agree Telstra are rogues,nbn just available for me too and if it’s no better than the 7mbp I get I’ll 😭

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @connor_daren @Leel06Lee @Telstra Never put your account on direct debit. After failing to properly transfer most of our services to our new home Telstra continued to debit my savings account for the full amount. It took numerous phone calls & store visits to get the acct sorted which took 4 billing cycles

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    Hey @Telstra having massive issues trying to pay my bill, been going on for a few days now, using @PayPal and @VisaCheckout... This isn't the first time either...

  • BaethanEnergy Baethan Mullen (@BaethanEnergy) reported from Melbourne, State of Victoria

    @Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

  • andre_genius Andre (@andre_genius) reported from Melbourne, State of Victoria

    @Telstra No I was making light of a team that is there to ensure continuity of service taking 24 hours to respond to an issue where their product is not working.

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @Telstra It's not been offered to me so No. I have replied and cc'd the privacy team myself so my complaint doesn't get lost again. Bit sad from a customer service lens really. Some great deals from other providers now that I have commenced actively looking

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • UndaSthnXiStand 💧🌊💦 🌱Rural Oz Matters 💧🌊💦 (@UndaSthnXiStand) reported

    @Telstra What you’re saying is incorrect. Deleting external antenna jacks makes it HARDER to connect the device to the network as a much needed external antenna cannot be connected! The device doesn’t work indoors!

  • henzoro Henri Santoro (@henzoro) reported

    @Telstra That’s terrible value. Hi @Optus

  • bitchute BitChute (@bitchute) reported

    Thanks to all who called the Telstra customer helplines to get them to unblock us. If you're still blocked in Australia, it worked with Telstra, consider letting your ISP know they're in the wrong. 😀

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    @Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.

  • PatrickToribio Patrick Toribio (@PatrickToribio) reported

    @Telstra Also tried chatting to your Tech guys and they just made me wait ages without a response. Not wasting my time for this crap. You have my details, please fix and I will be contacting TIO if there is no solution in the next day or 2.

  • PatrickToribio Patrick Toribio (@PatrickToribio) reported

    @Telstra I've checked and no outage in my area. Tried all the troubleshooting and restarting the modem and nothing works. Been like this for the past month. Not happy that I'm paying for a service I ain't getting and you guys have the nerve to increase the cost as well. Not happy!

  • Celia2575 Celia 👩‍🦰🐾🐶🌳 (@Celia2575) reported

    @ShaktiEvo No fair enough. I’ve been trying to cut down on ‘wasted’ expenses like phone repayment/monthly Telstra fees. I like the gold best although the dark greeny colour is quite smart, if a little understated!

  • arcadianhalsey F 🌒 (@arcadianhalsey) reported

    Loves when the @Telstra wifi goes down for 48 with no warning 🙄

  • uhhCrypton Crypton (@uhhCrypton) reported

    @Telstra ur fkn internet is so shit, cuts out for a few seconds constantly and kicks me out of my games holy ****

  • real_TomThorp 💧💧 Tom Thorp 💧💧 - ❌💉 (@real_TomThorp) reported

    @michaellobb Don't you love it. You might as well go back to dial-up to get better service from Telstra. #TelstraFail