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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 14, 2:37 PM GMT+10.
  • 61% Internet (61%)
  • 32% Phone (32%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3066 , 3181 , 3028 , 3002 , 3161 and 3085 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 15 hours ago
Melbourne Internet 2 days ago
Melbourne Phone 3 days ago
Melbourne Phone 4 days ago
Melbourne Internet 4 days ago
Melbourne Phone 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • brandycooklyn
    Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, Victoria

    The internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • jamesgmeme
    remember sydney (@jamesgmeme) reported from Melbourne, Victoria

    @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • VeteranDave
    Thanks for coming (@VeteranDave) reported from Melbourne, Victoria

    Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra

  • czaxx
    Ben (@czaxx) reported from Melbourne, Victoria

    Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • aussiebluemoon
    Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

  • Xiaoxialiu8
    XXLR (@Xiaoxialiu8) reported from Melbourne, Victoria

    @Telstra I was get a good solution from your service team 👍well done ✅

  • nicksplitter
    Nick Splitter (@nicksplitter) reported from Melbourne, Victoria

    . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

  • EileenOrmsby
    Eileen Ormsby (@EileenOrmsby) reported from Melbourne, Victoria

    @Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution

  • TizmWorld
    Tizm™ (@TizmWorld) reported from Melbourne, Victoria

    @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

  • TheVision_13
    Vision 🍌 (@TheVision_13) reported from Melbourne, Victoria

    The Telstra logo on the 50 looks so bad, really doesn’t need the blue background

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    @3bsBruce @SydGuy78 Process was simple as with @VodafoneAU - on the new iPhone just went to settings > mobile > add eSIM from nearby phone - took a few minutes😳😳 Surprised the others are having such a hard time. You’d think Telstra of all carriers given their size would have their **** together.

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

  • RJ_Howes
    Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, Victoria

    I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

  • kyleminall
    Kyle Minall (@kyleminall) reported from Melbourne, Victoria

    @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ozcrimenews
    Australian 🧡 (@ozcrimenews) reported

    @ABloke23180 Lol ... i vaguely remember that too, a reform of all reforms to shift to a consumption based system of taxation. wasn't the sale of CBA, QAN, Medibank, Telstra supposed to pay down our national debt?

  • emmitt_brian
    Brian Emmitt (@emmitt_brian) reported

    @Pivotonian1838 @Telstra @News24Aust Imagine being that **** at your job and getting paid $6 million.

  • TopStockAlerts1
    Top Stock Alerts (@TopStockAlerts1) reported

    Citi lowered its price target for Telstra Group to A$5.25 from A$5.50, a 5% cut, following a modest reduction in its earnings forecasts. The broker maintained its Neutral rating, saying the Australian telecom operator remains on track to achieve its FY2027 targets and longer-term FY2030 objectives. Telstra announced a A$1 billion share buyback and reported a marginal increase in annual profit on Thursday. Citi expects mobile service revenue growth to accelerate to around 5% in FY2027, supported by higher average revenue per postpaid user. The broker also sees potential earnings upside from stronger cost discipline, although postpaid subscriber numbers continue to decline. Citi reduced its FY2027 post-lease EBITDA forecast by up to 1% and basic net profit estimates by up to 2%. Despite the revisions, the firm continues to view Telstra's operating outlook as broadly consistent with management's targets. $C

  • immyonboard
    immyonboard (@immyonboard) reported

    telstra wifi network has went down for the 11th time in the past hour. it’s time to cut my losses, stop sucking up to a genuinely dogshit support service and move providers 💫 any recommendations? @Telstra who do i switch to?

  • rohancct
    Rohanc (@rohancct) reported

    Forget the Telstra outage, there should be a senate investigation into AFL Tables being down for hours.

  • montrosegraham
    Lucy Graham (@montrosegraham) reported

    @ChinaSelect Australia has had two major telecommunications network failures. As a result of the Telstra failure, three people died, including a baby. One person died as a result of the Optus failure. No infrastructure should have any exposure to foreign adversaries.

  • cello721490
    cello (@cello721490) reported

    @ChrisMinnsMP You seriously think Telstra CEO get 6.8 million A year **** OFF!!!

  • ravirockks
    Dr Ravi Nayyar (@ravirockks) reported

    'This is despite Allens never asking Telstra this and strict rules about firms’ consulting and auditing arms not discussing clients.

  • joshatticus
    Josh (@joshatticus) reported

    @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

  • w0tn0t2201
    w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported

    @roberts_pa97578 I’d never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic