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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 26, 10:22 PM GMT+10.
  • 54% Phone (54%)
  • 26% Internet (26%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)
  • 5% E-mail (5%)
  • 1% TV (1%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3056 , 3058 , 3107 , 3122 and 3131 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 23 hours ago
Melbourne Phone 2 days ago
Melbourne Internet 5 days ago
Melbourne Phone 5 days ago
Melbourne Internet 5 days ago
Melbourne Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • ShaneBryan_IT
    Shane Bryan (@ShaneBryan_IT) reported from Melbourne, Victoria

    @ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.

  • czaxx
    Ben (@czaxx) reported from Melbourne, Victoria

    Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

  • ppossej
    Michael Jessopp (@ppossej) reported from Melbourne, Victoria

    Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    There’s customer service at Telstra anymore people should not have book

  • CorinnaWho
    CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, Victoria

    @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

  • GlennHampson
    Glenn Hampson 🐢 (@GlennHampson) reported from Melbourne, Victoria

    @PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.

  • brandycooklyn
    Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, Victoria

    The internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.

  • MervtheMonster
    Paul (@MervtheMonster) reported from Melbourne, Victoria

    @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.

  • Adam_Goldman
    Adam (@Adam_Goldman) reported from Melbourne, Victoria

    @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

  • CTRL_ALT_DEL
    Sam (@CTRL_ALT_DEL) reported from Melbourne, Victoria

    I never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

  • cpjones44
    Chris Jones (@cpjones44) reported from Melbourne, Victoria

    BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

  • jamesphumphreys
    James (@jamesphumphreys) reported from Melbourne, Victoria

    @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

  • Kate_B_Melb
    Kate (@Kate_B_Melb) reported from Melbourne, Victoria

    @beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??

  • The_Enunciator
    Benedict (@The_Enunciator) reported from Melbourne, Victoria

    @RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxFerro10
    ThePokeGeek2004🇦🇺 (Politics Are Stupid) (@MaxFerro10) reported

    @LuminanceXS @clanceeinfinity This is a better move sadly cause of all bullshit you'll have to do get NFC payments and banking working you'll need to do Play Intergity is such a stupid idea because of corporation's don't want to spend money on newer servers with better security telstra I'm looking at you

  • joey_jo00
    Jojo 🎗 🇦🇺 (@joey_jo00) reported

    Questions should be asked as to why @Telstra does have adequate monitoring on it's network if they downdetector. Amatuers...

  • twensor
    twensor (@twensor) reported

    @FetchStep Haven't watched myself yet but have #Telstra actually conceded the Time Sync function -- upon which the entire national mobile network critically depends -- relies on a SINGLE decades old piece of electronics? Really? Hard to believe such incompetence (bad judgment) is possible.

  • twensor
    twensor (@twensor) reported

    @peterke60628957 @FetchStep Telstra is a privatised cash cow. The executives see their job as maximising shareholder returns. Cheaper to fix/replace after it breaks rather than expensive preventative maintenance or eliminating all single points of failure. Profit first, customers last, every single time.

  • fisk_tori
    Tori Oz (@fisk_tori) reported

    @andrew_thaler @nemagovau They forced me to download data on my phone by cutting my service off until I did.. telstra confirmed it was the " govt"

  • RocketTank123
    RocketT🅰️nk123 (@RocketTank123) reported

    Apparently of the 604 failed emergency calls on Telstra network, only 172 were successful. This raises a question whether these calls were made in Telstra only cells. If yes, this raises a possible use case for satellite, for roaming carriers to beam to these cells for emergency.

  • AberrantGentile
    Aberrant Gentile (@AberrantGentile) reported

    @nemagovau If i receive the alert on the phones i had to replace because they couldn't call one number on one network that i don't use, "000" on Voda network. Then i want those phones imei numbers reinstated on the Telstra & Optus, that i have sims for. The public/private partnership scam

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @QBCCIntegrity Mine didn't even go off. Telstra gave a warning about interruptions to the service where I was at work.

  • WilliamOneHawk
    William Hawk (@WilliamOneHawk) reported

    @SkyNewsAust The feckless airhead - Jane Hume - emerges from her wombat burrow to spout another load of drivel - blaming the government for a Telstra software issue.

  • wilma_domjan
    Wilma Domjan (@wilma_domjan) reported

    @keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!