Telstra Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	16 hours ago
Melbourne	Internet	3 days ago
Melbourne	Phone	6 days ago
Melbourne	Phone	6 days ago
Melbourne	Internet	6 days ago
Melbourne	E-mail	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Leigh T (@leighchookoo) reported 2 minutes ago from Melbourne, Victoria

  @Telstra @Foxtel is there an issue with service in the Blackburn South area in Victoria again. Second time this week.. pay 400 a month for bad service .. again

• 
  tim moss (@unintimidating) reported 9 minutes ago from Melbourne, Victoria

  @Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

• 
  Leigh T (@leighchookoo) reported 18 minutes ago from Melbourne, Victoria

  @Telstra We have been without service for 3 days now, no internet,phone and no foxtel. How can a provider such as yourselves be down for 3 days.embarrassing..we pay over 300 dollars per month as a package we will be expecting quite a substantial discount on our next bill

• 
  Loz! (@lozturner1) reported 23 minutes ago from Melbourne, Victoria

  @Telstra I wouldn’t recommend you to my worst enemy. Day 14 of no internet connection because you’re having “trouble”. It’s 2019 for **** sake.

• 
  lg (@lucygribble) reported 23 minutes ago from Melbourne, Victoria

  @Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!

• 
  Justin Kudnig (@CaptainCanola) reported 28 minutes ago from Melbourne, Victoria

  @Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous

• 
  Justin Kudnig (@CaptainCanola) reported 29 minutes ago from Melbourne, Victoria

  @Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock

• 
  JustCrin🥂💕🚜🏇💎 (@CorinnaSladey) reported 31 minutes ago from Melbourne, Victoria

  Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬

• 
  Justin Kudnig (@CaptainCanola) reported 32 minutes ago from Melbourne, Victoria

  @Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎

• 
  Loz! (@lozturner1) reported 33 minutes ago from Melbourne, Victoria

  @Telstra Already done. Apparently it can’t deal with how many people are using it and will take up to a week to fix. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

• 
  Ant (@AntB77) reported 38 minutes ago from Melbourne, Victoria

  @kristoforlawson @iTnews_au @rycrozier Ive been getting 120 down for the past 6 years with Telstra cable. NBN should be using GB speeds

• 
  Justin Kudnig (@CaptainCanola) reported 38 minutes ago from Melbourne, Victoria

  @Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider

• 
  ajay che 💉 (@li_dpq) reported 39 minutes ago from Melbourne, Victoria

  Glad my issue was resolved so quickly this time round! Thanks @Telstra.

• 
  Samantha (@samanthawestxx) reported 41 minutes ago from Melbourne, Victoria

  Telstra is so shit 😡

• 
  Alexander Robinson (@alexanderaviate) reported 43 minutes ago from Melbourne, Victoria

  @Telstra @nickspinks Same issue here.

• 
  Luana TG (@luana_bananaa) reported 51 minutes ago from Melbourne, Victoria

  @Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!

• 
  FairGo (@nchuah) reported 55 minutes ago from Melbourne, Victoria

  @xskinn @golly_golledge Yeah I've been getting scam calls from "Telstra". Each time they try a different scare. Folks be alert. If in doubt hang up and call Telstra.

• 
  lg (@lucygribble) reported 57 minutes ago from Melbourne, Victoria

  @Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right

• 
  Loz! (@lozturner1) reported 58 minutes ago from Melbourne, Victoria

  Not even Eleni triggers me like slow internet does. Seriously @Telstra get your shit together plz.

• 
  ebb (@thycliffoconda) reported 60 minutes ago from Melbourne, Victoria

  Maybe if we don’t pay our bills, @Telstra might actually fix their network. Can’t use 4g because it’s trash and god forbid if you try and use the wifi. 🙄

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  debbiep (@helphelpandhelp) reported 6 minutes ago

  @AlboMP I have a smart 4k TV. I pay for premium telstra nbn service yet night after night I sit waiting for loading on SBS demand. Netflix or ABCi view. Even freezes or can't handle andv ells me to try again later. Its like 3rd world style at first world prices. Terrible. Ripped off

• 
  Clinton Burkett (@ClintonBurkett1) reported 15 minutes ago

  @Telstra Perhaps Telstra can start by not - i) neglectibg to shut down accounts that had been created by fraudsters for 7 months- 7 months post the victim advising Telstra and Telstra advising the acct was fraudulent, ii) misusing personal data and harassing a non account holder, iii)

• 
  Jason Whitewood (@JasonWhitewood) reported 16 minutes ago

  @Telstra the absolute worst company to deal with!!! They hang up on you, they tell you to go to the website and the website tells you to go to the app which it totally 🤬useless!!

• 
  Jarrod Whittaker (@JarrodWhittaker) reported 18 minutes ago

  @MatthewBevan I use two iPhones with a Telstra modem. My 2019 iPhone has no issues but for the past week or two the iPhone 8 has constantly struggled to connect. I thought I might have dropped it one too many times.

• 
  Christian Meier (@hoser_meier) reported 21 minutes ago

  @Telstra @NBN_Australia connection is down in area code 2222.

• 
  Peter Morgan (@psimpsonmorgan) reported 23 minutes ago

  @SMSFCoach Personally don’t think it helps anyone by using words like “oscillation issues” when 95% of the population (me included) wouldn’t have a clue what they are talking about Liam. Also still out on Telstra there customer service is 3rd world & dumb.

• 
  Liam Shorte (@SMSFCoach) reported 25 minutes ago from Kurrajong Heights, New South Wales

  @psimpsonmorgan The choice being to go down like Kodak sticking to film or adapt like Telstra is from fixed line to 5G

• 
  Andrew (@AndrewBilly84) reported 26 minutes ago

  @Telstra You have THE worst customer service. Made 5 calls in 2 days to speak with a complaints case manager or supervisor b/c my case manager decided to close my case before she went on holiday. Last call is still on holding for 1h40m. Pretty sure they’ve gone home.. 🤬🤬

• 
  Cosmos Grove (@cosmosgrove) reported 30 minutes ago

  @Telstra outage 5280 scant info on the website, phones, internet, Eftpos impacting on the whole town. When will this be fixed? #telstraoutage #telstraoutrage

• 
  Andrew Colley (@AndrewColley) reported 30 minutes ago

  @MatthewBevan Are you being asked for your password repeatedly? Or are your devices simply not being allocated an internet facing IP via the router? I have the latter problem with Telstra kit. If the former then I'd suspect a de-auth attack aimed at mobiles because it's less obvious.