Telstra Outage Report in Melbourne, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3068, 3142, 3153, 3065, 3129 and 3006.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
||
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.
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Alexander Robinson
(@alexanderaviate) reported
from
Melbourne, State of Victoria
@Telstra @nickspinks Same issue here.
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Much
(@muchmoreamusing) reported
from
Melbourne, State of Victoria
@Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.
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lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous
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Rebecca Glenton
(@MsGlenton) reported
from
Melbourne, State of Victoria
Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!
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JustCrin🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.
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abhi
(@abhi_bhola) reported
from
Melbourne, State of Victoria
@Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback
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Samuel Janda
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@Telstra I spoke to your call centre yesterday who said there was an issue with activations. Its been 40 hours since I tried activating the eSim on my iPhone 11, which is a replacement for my physical sim in my old iPhone X. Please helllllppppppp
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎
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lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra I can't even sign in. I thought the pin may have been a viable alternative
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter
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Simon
(@learning2tri) reported
from
Melbourne, State of Victoria
Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn
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Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider
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Darth Fantasy
(@grand_fantasy) reported
from
Melbourne, State of Victoria
@Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Van
(@DanVan76729633) reported
@Telstra unbelievable poor service through getting samsung Flip3. Paid phone outright via online order, so no issue. upgrade mob to Med plan but error due to Credit issue? I have no credit issue ever! I pay all my bills. Promised call back broken. Utterly poor experience!!
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mitch vitanzos
(@chehademitch) reported
@Telstra @Telstra why in the world that Oman is not included in your international zone??? I was not able to call my husband and friends since you “UPGRADE” your service 🧐🧐🧐 I think you have forgotten some middle Eastern countries!! I’m so frustrated 😑😑😑
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B A M E R S
(@BAMsupreme) reported
Really miss the rhythm I have with my Telstra - OneService fam. Yeah, sometimes the pressure is real coz there are a lot of items to cover but the people are proactive, not reactive. People are also aligned with the intent and initiatives. The support system is also 💯 for real.
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Amy Boleszny
(@amy_ceo) reported
@Telstra We have had no internet for ten days and incompetent 'experts' keep inventing solutions that never happen. I am losing money and my sanity. Every day starts with an hour 'fixing it. Grrrrrrrr
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Jude 🦄👵🏻♀︎
(@jude_m_brown) reported
@BettyBo24994936 @jriewolod @Telstra my mum hid her failing managing . She was being hit on by 47 different charities, some big names too. It took me three days of phone calls to get it all shut down and her off the swap lists the data minefrs used and she had NEVER been online or email all by phone & CC. #scam
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Ryan Stewart
(@Timmzy128) reported
@Telstra Many times.. your service is obsolete.
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Astute Punter
(@iliketopunt) reported
@jriewolod @Telstra I’ve been getting invoices from Telstra for more years than I can remember. Only a few dollars but I’ve never had a service with them. Consequently I’ve never paid them. Thieving bastards.
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Sandy Greensill
(@greensill_i) reported
@jriewolod @Telstra I have never had good experiences with Telstra and this reminds me nothing had changed😡
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Dan Van
(@DanVan76729633) reported
@Telstra Hi Greg, hope you could help. The flip3 which i paid outright for on order H21151832732586. Its associated to my mobile service ending *812
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blair squishes grapes
(@blair_jensen) reported
@DanSims @Telstra I rang both his local office and his office in Canberra and left them a message. No swearing. But very direct. Felt good. Might ring again during work hrs to speak to someone in person. Such a piece of ****.