Telstra Outage Report in Melbourne, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3142, 3056, 3977, 3122, 3088, 3148 and 3121.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
_oARIESo_
(@__aries_____) reported
from
Melbourne, State of Victoria
@joshgnosis @Telstra Can confirm, same problem here too
-
Dan Pitt
(@NuckPitt) reported
from
Melbourne, State of Victoria
@Telstra my contract is coming to and end and I can’t get any customer service even though I am paying my bills. How do I cancel my account! if you pull your finger out change it! If I am over charged past my contract I won’t be paying as there is no customer service. #telstra
-
matt findlay
(@findlay_47) reported
from
Melbourne, State of Victoria
@marcmurphy3 @Telstra Have never forgiven clarkson/hawks for that
-
Nick Johnstone
(@NickJohnstone2) reported
from
Melbourne, State of Victoria
Dude rings me on the phone and says he is here to fix our NBN which drops out intermittently 228 times a day and says “can you come out and open the gate” , I say “it’s not locked, slide it to the right”, he says “ no I can’t open it”. That’s confidence thanks Telstra!
-
Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@revolios @Telstra I actually can’t agree with you more. The frustrating thing is I have been redeployed in another large company to help with the call centre backlog and I currently can’t do that because Telstra didn’t see the value in moving their own staff remotely.
-
Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
-
JazChisholm
(@ChisholmJaz) reported
from
Melbourne, State of Victoria
@IndigoDaya No internet access at all and Telstra say they can’t fix it but waiting for yet another call for possibly a home visit...arghhh #worknotgettingdone
-
infinitereality
(@infinitereality) reported
from
Melbourne, State of Victoria
Shut ******** up I have no Internet at all people complaining about #ADSL #nbn i’m about to run out of data on my family plan someone help me at Telstra just send the goddamn modem just send it or I’ll pick it up and risk my life for the Internet
-
Andy Robertson 🚲🏃🏽♂️🧗🏼♂️
(@ayestereo) reported
from
Melbourne, State of Victoria
@NBN_Australia you did some work outside my house on Saturday and ever since we’ve lost @Telstra cable internet. Been trying to contact @Telstra now for four days but no response. Can you please help resolve what ever have been done immediately.
-
Cam Salton
(@CamSalton) reported
from
Melbourne, State of Victoria
Seems like @Telstra is having some problems with their online store. Been this way for 2 days now when I try and buy something.
-
Jan Laczynski
(@YYarni) reported
from
Melbourne, State of Victoria
@tdolling @Telstra @Telstra_news C'mon @andy_penn Please help one channel 7 news finest reporter's get their internet connection back on
-
Julia silvester
(@silvester_julia) reported
from
Melbourne, State of Victoria
@Telstra #telstra #complaint #billing can’t get in contact with Telstra to query a bill. Around and around in circles. No way to lodge an issue on line and live chat not avalible. I’ve tried for days.
-
Jo Hall
(@Jo_Hall9) reported
from
Melbourne, State of Victoria
Internet now been down since Tuesday of last week. Countless hours on hold on the phone to @Telstra And assurances it would be fixed. Technician apparently being sent yesterday still hasn’t arrived. A nightmare trying to work and study from home 😡
-
Damien
(@DamienZuch) reported
from
Melbourne, State of Victoria
@rosscoulthart @Telstra @NBN_Australia This deserved a re-tweet and a like. The system is broken and needs to be replaced. Total waste of money!
-
Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@katehodgson_au It’s been the most unreliable service since the day we switched over. Every time it rains the net goes down and Telstra has just shrugged when we’ve complained. Now their call centres aren’t operating on the weekends and their live chat isn’t always online.
-
Tim Carville
(@TimCarville) reported
from
Melbourne, State of Victoria
@findlay_47 @marcmurphy3 @Telstra Well that and when he broke Atkins jaw with a coward punch from behind. Clarkson isn't a man of dignity, never has been.
-
Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
-
Valki/ Anthony Constant 54 p15/a14/m11
(@Valki19047234) reported
from
Melbourne, State of Victoria
Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.
-
Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
So anytime the weather is bad our internet dies. Tried to call @Telstra about it last night because we’re certain it’s a faulty modem but apparently their call centres are no longer 24 hrs. It’s going to be a long lockdown.
-
jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@refoxing @TurnbullMalcolm Turdball you have fibre to the home and most of the rest of us have crap. Your mongrel nbn includes heaps of crumbling ex Telstra infrastructure that will require replacement in 5-10 years and cost us billions extra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Angela Slatter
(@AngelaSlatter) reported
@aa_campbell @Telstra @andy_penn No, this is still ADSL coz we're having trouble getting someone to commit to whether or not we can get NBN.
-
Dale Fraser
(@dalefraser) reported
So @AFL streaming no longer free with @telstra app says special offer $5 a month Kayo not bad I think, click link $15 a month. Looks like first year I won’t be watching any AFL.
-
Glen
(@echosigma) reported
@Rossk1007 @GoTizzGo @HawkTalkPod Benefit of AFL live pass was that if you were a Telstra customer, data on mobile was unmetered. That was a huge advantage.
-
Monojeet Ghosh
(@monojeet) reported
@Telstra has dramatically dropped service levels taking advantage of the COVID situation. Its all about the bottomline.
-
shelldon hanson 🇦🇺
(@ShelldoHanson) reported
@saintslugger @Telstra bloody house insurance went up 25% my dog insurance 10% the cars the same now the phone on top of rates ect on the pension theres only so much money a year to go round with the increase in food its a joke, not bad off but hate being ripped off for no extra benefits all the time
-
bridget boson
(@bridgetboson) reported
@Telstra no mobile service, have logged in to account, troubleshooting is not working, no 24/7 agents available to assist, says call back on a weekday!!! I am a customer with a registered life threatening medical condition and you are leaving me & all of us unconnected #Breach
-
Courtney Lee Thirty Three HOBART HURRICANES
(@CourtneyLee_33) reported
@ShelldoHanson @Telstra Wtf? Stuff the app, go on the website
-
shelldon hanson 🇦🇺
(@ShelldoHanson) reported
@saintslugger @Telstra last increase doubled the data but hey i don't use phone data don't need it got unlimited wifi not paying 120 extra a year for same service , on dsp thats a lot of money for nothing
-
john thornhill
(@rajon297) reported
@CherylCritchley terrible news - I hope Telstra still offers replays - me, less than zero interest in ANY Fox game coverage.
-
Rob
(@justweb) reported
@Telstra Support said would be fixed in 72 hours - but that was like 148+ hours ago. Is the an update as to when the website accounts will be working please? Only thing that displays is my profile info. This msge on all options: "We’re currently unable to show your upcoming payments."