Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 22, 8:39 PM GMT+10.
- Phone (54%)
- Internet (26%)
- Total Blackout (7%)
- Wi-fi (7%)
- E-mail (5%)
- TV (1%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3058 , 3107 , 3056 , 3122 and 3072 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Internet | 2 days ago |
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Melbourne
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Phone | 3 days ago |
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Melbourne
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Internet | 3 days ago |
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Melbourne
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Internet | 3 days ago |
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Melbourne
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Internet | 4 days ago |
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Melbourne
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Wi-fi | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria@DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn
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Johnny (@JohnnyLydon) reported from Melbourne, Victoria@JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”
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troiboi 🤨 (@Troiboi) reported from Melbourne, VictoriaAnyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax
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Ade (@BillieHill64) reported from Melbourne, Victoria@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, VictoriaThe internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaWalk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers
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Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service
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vito m (@vitomattvm) reported from Melbourne, Victoria@Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?
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Paul (@MervtheMonster) reported from Melbourne, Victoria@PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, VictoriaLol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined
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Dave Dawson (@demon_dave) reported from Melbourne, Victoria@Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon
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Glenn Hampson 🐢 (@GlennHampson) reported from Melbourne, Victoria@PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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doc eggbert (@doc_eggbert) reported from Melbourne, Victoria@Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.
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Sue Roberts (@sueroberts7) reported from Melbourne, Victoria@mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏
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Woody Alyx (@Woody_Alyx) reported from Melbourne, Victoria@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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Ben (@czaxx) reported from Melbourne, VictoriaReceived a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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anthony, underclass prole cat, edwards (@anthony45052793) reported@twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum
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mark macca 🐅🐅🏆 (@mcdonellaussie) reported@JacintaAllanMP Simple solution do not rely on digital technology without having options in place if it fail! Telstra failure destroyed VLine why are radios not in every train outside of metro metropolitan? Do not rely on telcos network testing it lags regularly in the bush as it is!
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AliciaGJ 🖤🤍 (@aliciagjones) reportedWhat in goodness name is going on with @Telstra services in Melbourne? It’s never been soooo bad.
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Robyn Tan (@robyntan) reportedNot that often I support Sarah Hanson Young but her questions about dodgy $30,000 Telstra GPS that failed are very important. Senate committee discussion - GPS hardware & software. The key question should be: Why wasn't the "firmware" updated in the GPS? @ajamesbragg
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John Young (@JohnYoung146083) reported@SkyNewsAust Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Adam B (@sevenofcrime) reported@nemagovau Hope it doesn’t rely on a 20 year network time protocol server in a disused lavatory at Telstra HQ.
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John Young (@JohnYoung146083) reported@7NewsSydney Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
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Cdbrown (@BrowntownBrew) reported@CrySlyFly @ialihasaan @Batman2242 And NZ incumbent Telco was very happy to work with the government to rollout their network so they structurally separated. Our Telstra was just interested in destroying any and all competition and wouldn't work with the gov
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Tori Oz (@fisk_tori) reported@andrew_thaler @nemagovau They forced me to download data on my phone by cutting my service off until I did.. telstra confirmed it was the " govt"