Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3006, 3108, 3067, 3187, 3046, 3032 and 3019.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
Lol. Telstra outage. Just FKN hot spot.
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IJB
(@ijb73) reported
from
Melbourne, State of Victoria
@StephieFS @Telstra Total shot device as usual from Telstra having the same issue my broadband should have been transferred on the 24th April still waiting app is useless. #joke #nocustomer service
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James Daly
(@thedalyjames) reported
from
Melbourne, State of Victoria
@Telstra sort ya shit out. Internet been out for days. Awful service and worse customer service. #telstra
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
I know there’s bigger issues out there in the world, but dealing with @Telstra shits me up the wall and shouldn’t be this hard!!! #FirstWorldProblems
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verx 'gec' kallisti
(@nukekitty) reported
from
Melbourne, State of Victoria
@Telstra Nowhere near as bad as it was right now
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Mike Hauser
(@Hauser_Mike) reported
from
Melbourne, State of Victoria
@findisaac @Telstra Damn, I was hoping it was real but creds to support it and admit it isn't
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Dylan Taylor
(@Dylaantaylor) reported
from
Melbourne, State of Victoria
@onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any
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k6a w12e in Sri Lanka 🇱🇰 🇦🇺🦘
(@nzicecool) reported
from
Melbourne, State of Victoria
Sorry to say this @Telstra no one appears to be helping out sorting my Internet connection issue. Today is the 10th day with drop outs at least every 2-3hrs.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
Biggest telecommunications company around and I can’t get to speak over the phone to a @Telstra about a @NBN_Australia connection... **** service!
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Katrina
(@katrinabicket) reported
from
Melbourne, State of Victoria
Now @Telstra apparently have the required info.....didn’t believe me the first 12 time’s I said it mind you......but still my order from 7 May has not arrived. Cool service 🙄🙄🙄
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Ron Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
@Askgerbil @DoctorKarl @TurnbullMalcolm Actually the original purchase of the Telstra cable network, was to remove and compensate Telstra as a network, and provide NBN with infrastructure for laying their cables
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Alexander Yap
(@alexycyap) reported
from
Melbourne, State of Victoria
I bought 3 prepaid wifi dongles, each 3GB data, from @Telstra online store weeks ago, didn't get any tracking info. Last week received 3 prepaid phones each 50MB data. Not what I paid for! Couldn't get through to anyone on chat or phone. Wrote online complaint but no response.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Telstra i moved house in december and am still having several problems with my foxtel with telstra. Twice on to complaints dept but more issues started. Dodgy app/website and massive waits on the phone.😡 it started before covid. Disgraceful service.
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew, i got a Telstra text & my channels were blocked & F1040 on 26th. I finally got my service resumed on 27th but the bill is overcharging me $100s again. I have not heard from a manager up to now even though i asked for contact asap. My issues started Dec 12th.
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
Cancel @NBN_Australia install through @Telstra (a story in itself) using the app to continue to see out our contract on ADSL but continue to get calls to book another install time. Try calling to resolve and they won’t take my call despite an email telling me to call 😡
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Dolloppy
(@dolloppy) reported
from
Melbourne, State of Victoria
@Telstra you’ve just lost another customer. Never have I had such bad , incompetent “service”
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Nicholls
(@matt__nicholls) reported
@BrentFord26 Gee I'd kill for $5. I pay $15 as a Telstra customer but rates seem to vary from $25 to $35. Either way the system appears to be working. My concern is that if we see a big split by sports. I used to watch a lot of rugby union when it was on but I'm not getting Stan Sport for it
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Denyse Whelan.B.Ed.M.Ed.
(@DenyseWhelan1) reported
@Telstra My mobile service (silent no) has taken over 40 messages/texts/calls from not connected numbers from all over Aus in month U have put these on silent as u see theyre happening but it's stopping me getting genuine Calls. What can fix this plz. annoying. Have blocked all.
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Dr Mary-Ann Fox
(@maffygirl) reported
@jecherry_SP @coopesdetat I only know because we got notified the Telstra amplifier or what ever it’s called wasn’t working. You never know my son is a Telstra Engineer. I didn’t t have a clue but my phone didn’t work and then it did.
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Milly²⁸
(@lvuis28) reported
@/Telstra y’all rlly need to fix ya internet 🙄
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Brett White
(@telemeister) reported
@Telstra Yes, several times, usually when the speed is low. They help with the slow speed, but not the inconsistency
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Craig Killaby
(@ckillaby) reported
@NBN_Australia @Telstra after waiting for 2 weeks for a technician to arrive and set up the connection there has been a no show. Please advise on how/why this has happened, this is incredibly poor.
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💧StoryGirl (Jemma) - Black Lives Matter
(@BlueJayGliding) reported
@somuchbullsh @mishyloan You have to wonder how many spending programs carried over from the Howard era were counted towards Rudd/Gillard deficits... Let's not forget that it was Howard who spent down the surplus he had Costello had amassed via the privatisation of Telstra in his last term in office.
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Mitchell Couchman
(@OwNeD162) reported
@Telstra Currently experiencing issues with ConnectIP / SIP. Have called through several times only to be accidentally put back through to the IVR.
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Elmer Olson
(@ElmerOlson) reported
Don't you just love it when your entire day is hijacked by a problem with Telstra?
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Clayton Lee
(@claytonjlee) reported
@Telstra @ggatenby Anto - see my reply to George. There is definitely a problem dialing Telstra Mobile. In addition, my phone (Roseville Chase) dropped to 3G for a while, which seemed better receiving calls. Back on 4G now and it is BROKEN...