Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	2 days ago
Melbourne	Wi-fi	8 days ago
Melbourne	Internet	9 days ago
Melbourne	Internet	11 days ago
Melbourne	Phone	19 days ago
Melbourne	Internet	20 days ago

Community Discussion

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  DevaDev (@DevaDev21) reported 2 minutes ago from Melbourne, Victoria

  @Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

• 
  Timothy 💉💉💉 (@timothy_89) reported 2 minutes ago from Melbourne, Victoria

  Only getting 3G in collingwood @Telstra 5G outage?

• 
  Tim (@TimothyJ_23) reported 4 minutes ago from Melbourne, Victoria

  @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

• 
  ✨ Miss Natski ✨ (@Natski82) reported 4 minutes ago from Melbourne, Victoria

  @Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence

• 
  troiboi 🤨 (@Troiboi) reported 5 minutes ago from Melbourne, Victoria

  Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

• 
  Nikki Clare (@Niksterisms) reported 7 minutes ago from Melbourne, Victoria

  Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened

• 
  Brian Humphries (@rocky1622) reported 7 minutes ago from Melbourne, Victoria

  @peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

• 
  Peter Bannan (@PeterBannan5) reported 20 minutes ago from Melbourne, Victoria

  @Telstra That takes me to sign in, which takes me back to my account and the app.

• 
  DevaDev (@DevaDev21) reported 21 minutes ago from Melbourne, Victoria

  @Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.

• 
  Johnny (@JohnnyLydon) reported 21 minutes ago from Melbourne, Victoria

  @JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

• 
  remember sydney (@jamesgmeme) reported 24 minutes ago from Melbourne, Victoria

  @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

• 
  Stacey Murray (@Stacey_Murray_) reported 25 minutes ago from Melbourne, Victoria

  @Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.

• 
  Kate (@Kate_B_Melb) reported 26 minutes ago from Melbourne, Victoria

  @beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??

• 
  Nick Johnstone (@NickJohnstone2) reported 26 minutes ago from Melbourne, Victoria

  To all the peanuts sending me emails wanting to design a new website for me , and the dills representing Telstra , the crypto investment houses, the globe replacers, and Namibian Princes **** OFF AND STOP RINGING ME !!!!!!!

• 
  Tim McMahon (@_TimMcMahon) reported 39 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

• 
  Tim McMahon (@_TimMcMahon) reported 39 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

• 
  Maggie Payne (@maggiepayne_) reported 43 minutes ago from Melbourne, Victoria

  @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

• 
  (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported 51 minutes ago from Melbourne, Victoria

  Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 54 minutes ago from Melbourne, Victoria

  @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

• 
  Eileen Ormsby (@EileenOrmsby) reported 58 minutes ago from Melbourne, Victoria

  @Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 4 minutes ago

  Still sans @NBN_Australia They came out Monday, identified the issue & refused to fix it. Told them that I was over them & that I'll be signing up with @Starlink Looking forward to receiving my kit from Starlink soon. Hotspotting with my @Telstra mobile is 1/2 speed of a snail. Painful much. Going crazy. Don't need this stress.

• 
  bitterboy (@twistedandbitte) reported 8 minutes ago

  @Telstra What a bloody disgrace you are Telstra. Heard back from the person the complaint went to. Their response was instead of discussing the issue bluntly told us that given they have called us the case is now closed. Never discussed anything refused to discuss anything.

• 
  Brent Hodgson (@BrentHodgson) reported 9 minutes ago

  @deborahbrian @aaronsmith @DHughesy Nor did the surpluses. Three-quarters of the $96 billion paid down under Howard (~$71.8bn) came from one-time public asset selloffs - including Telstra, Commonwealth Bank, DASFLEET, defence assets, Brisbane Airport, Melbourne Airport, Perth Airport, National Rail, Adelaide Airport, Darwin and Alice Springs Airports, Canberra Airport, Hobart Airport, the Australian Industry Development Corporation, Broadcast Australia (transmission towers)... A lot of those assets were sold at knock-down prices too - e.g. Broadcast Australia was sold at $650m, then the buyer sold it for twice that shortly after.

• 
  bitterboy (@twistedandbitte) reported 12 minutes ago

  @Telstra So if I take your perspective, I have now dropped you a note, advising if the issue, so it is now resolved. You will pay us $35m, give us a new admit you are wrong and give us anything we want, as the case is now resolved, as I have left you a note. WHAT A BLOODY DISGRACE!

• 
  Jumbarrawa (@jumbarrawa) reported 13 minutes ago

  But you get a whoops when your service goes down. You ever order a pizza and the shop takes a slice out and says can't help it? That's what Telstra is. And look at the profits in a cost-of-living crisis, ay. Whose cost of living ?? When do we adjust the books ay ?? @Telstra been with you lot for over 10 years at my address... not once have you even given me a router upgrade or checked if I'm on the best plan... where's your loyalty, ay ?? Winding down my credits and won't be coming back for dam sure. I'll learn Korean first and enjoy it more. 감사합니다

• 
  Neil Harper (@nharper021) reported 14 minutes ago

  @AFL @Telstra This kid played well no issue with nomination. But AFL you are aware Billy Wilson is eligible yeah? There is absolutely no way he can put together a 10 week run like he has and not get a nomination

• 
  Noah Fence (@birchipboy) reported 18 minutes ago

  @CKMonty Telstra Ford….. never realised they had merged! Haha

• 
  Elizabeth Anne Kelly (@kellynettlefold) reported 19 minutes ago

  Unacceptable Telstra and disgraceful. Calls attempted did not go thru. Bad. Another altage?

• 
  XPRESS (@Xpress_24_7) reported 20 minutes ago

  🤖 𝗕𝗥𝗘𝗔𝗞𝗜𝗡𝗚: Telstra paid CEO Vicki Brady $6.8m after a nationwide outage; 20% of her bonus was docked but she still got close to $7m. Govt to introduce laws forcing tech platforms to pay for Aussie journalism: at least eight deals to acquit; 200% offset for SMEs. Source: The Guardian What happens next? Follow and like for more. #Aus #Tech #Media

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 23 minutes ago

  @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Thank you.