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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 25, 3:59 PM GMT+10.
  • 55% Internet (55%)
  • 36% Phone (36%)
  • 9% E-mail (9%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3144 , 3124 , 3057 , 3128 , 3204 , 3123 and 3121 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 2 days ago
Melbourne Phone 12 days ago
Melbourne Internet 12 days ago
Melbourne Phone 13 days ago
Melbourne Phone 13 days ago
Melbourne Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened

  • jamesgmeme
    remember sydney (@jamesgmeme) reported from Melbourne, Victoria

    @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

  • demon_dave
    Dave Dawson (@demon_dave) reported from Melbourne, Victoria

    @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

  • maggiepayne_
    Maggie Payne (@maggiepayne_) reported from Melbourne, Victoria

    @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

  • Woody_Alyx
    Woody Alyx (@Woody_Alyx) reported from Melbourne, Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.

  • Marc1983x
    Marc Christie (@Marc1983x) reported from Melbourne, Victoria

    Hey @Telstra is there an issue with crossed lines or something on the 4g network?

  • vitomattvm
    vito m (@vitomattvm) reported from Melbourne, Victoria

    @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

  • Stacey_Murray_
    Stacey Murray (@Stacey_Murray_) reported from Melbourne, Victoria

    @Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.

  • NickIvaninMelb
    Nick in Melbourne (@NickIvaninMelb) reported from Melbourne, Victoria

    Best play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?

  • vitomattvm
    vito m (@vitomattvm) reported from Melbourne, Victoria

    Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    There’s customer service at Telstra anymore people should not have book

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ManagerSaab07
    Ankur Pruthi (@ManagerSaab07) reported

    @Telstra hi team, came to convert prepaid to post paid but not able to, I am at Telstra store from last 1 hour and it’s not happening and in result SIM is showing in SOS and not able to use my mobile, stuck at store, team also raised ITEM- plz help

  • RiachRodger
    Rodger John Riach (@RiachRodger) reported

    ABSOLUTE garbage John HOWARD / Peter Costello with the VITAL votes of Barn A bee Joyce & Tasmanian Independent Senators Telstra SOLD OFF along with all future Revenue Joyce COST Aus way more that his worth

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra @Optus Kingsfield in sunbury 3429, they confirmed a 4g and 5g outage and have no idea know when it will be fixed

  • InternetPiglet
    Alex (@InternetPiglet) reported

    @robb_j_m LNP stopped the original rollout of a national fiber network to buy back the copper network from telstra they sold to telstra in the 90s in an utterly deranged move that blew out costs and rollout time..

  • linksclone
    LinksClone (@linksclone) reported

    @Empty_jr Its like they're trying to make telstra look better than them what a stupid *** ad.

  • Brendon5374
    Brendon Patterson - My Wife & I are PRGuy (@Brendon5374) reported

    @DanielWeisman5 how are large private corporations any different with service? Complained to Telstra lately? Qantas? One of the major reasons public hospital have a huge waiting list at emergency is because private clinics close early, and are fairly useless and always sending patients there.

  • sandmanute
    Jimmy James (@sandmanute) reported

    @Adam_and_EVs Mate you don’t listen. I have no other choice. It’s fast, reliable and simple to set up. My alternative is standing in a corner of paddock trying to get one bar of service on a phone. In the real world it’s so much better than any of the crap Telstra tried to get to work.

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra You guys providing inadequate service is not something I should be trouble shooting it’s something you guys should be doing

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra Again I was having the issues through the week of completely losing internet for short periods . My question at the time was why as I checked and there were no outages . Yes it’s seems better today but I’m not asking about today

  • pirate71305695
    pirate (@pirate71305695) reported

    @PaulineHansonOz @Mummymobbsback1 This is not a bad policy. It's pretty good. As long as the people representing the tax payers are legit and not multimillion dollar leeches like we had with Telstra. And also they must be born in Australia. No foreigners to run the taxpayers interests.