Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Wi-fi	19 hours ago
Melbourne	Phone	24 hours ago
Melbourne	Wi-fi	4 days ago
Melbourne	Phone	6 days ago
Melbourne	Internet	6 days ago
Melbourne	Wi-fi	8 days ago

Community Discussion

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Michael Carmody (@EmJaeCaer) reported 2 minutes ago from Melbourne, Victoria

  @_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.

• 
  Timothy 💉💉💉 (@timothy_89) reported 3 minutes ago from Melbourne, Victoria

  Only getting 3G in collingwood @Telstra 5G outage?

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 3 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  Ananthasubramanian (@_chinmusic) reported 5 minutes ago from Melbourne, Victoria

  Frustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?

• 
  Kate (@Kate_B_Melb) reported 11 minutes ago from Melbourne, Victoria

  @beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??

• 
  Nick Splitter (@nicksplitter) reported 13 minutes ago from Melbourne, Victoria

  . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

• 
  James Hutcheon (@hutcho66) reported 14 minutes ago from Melbourne, Victoria

  @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

• 
  Dale Monteith (@dgmonty16) reported 15 minutes ago from Melbourne, Victoria

  @debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service

• 
  Tim McMahon (@_TimMcMahon) reported 21 minutes ago from Melbourne, Victoria

  Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

• 
  Chris Nelson (@qldtrials) reported 28 minutes ago from Melbourne, Victoria

  @Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care

• 
  Thanks for coming (@VeteranDave) reported 36 minutes ago from Melbourne, Victoria

  Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

• 
  Dale Monteith (@dgmonty16) reported 39 minutes ago from Melbourne, Victoria

  @Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better

• 
  DevaDev (@DevaDev21) reported 41 minutes ago from Melbourne, Victoria

  @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

• 
  Brian Humphries (@rocky1622) reported 44 minutes ago from Melbourne, Victoria

  @peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

• 
  Felicity Waters (@marbledspout) reported 44 minutes ago from Melbourne, Victoria

  Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

• 
  Peter Martin (@petermartinsept) reported 47 minutes ago from Melbourne, Victoria

  @grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service

• 
  Melissa Begg (@melsybegg) reported 48 minutes ago from Melbourne, Victoria

  @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

• 
  Glenn Hampson (@GlennHampson) reported 51 minutes ago from Melbourne, Victoria

  @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

• 
  Mitch Robinson (@MitchRobinson_) reported 53 minutes ago from Melbourne, Victoria

  @bkubel That’s Telstra, did #StayHome March last year then #StaySafe most of the last year or so, and updated to #LetsVaxx around like June. So far as I know it’s on all phones they support

• 
  Tim (@TimothyJ_23) reported 58 minutes ago from Melbourne, Victoria

  @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony K (@TKags) reported 7 minutes ago

  @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

• 
  GregM (@Gmeister67) reported 7 minutes ago

  @WSWanderingEels True, Notice how this season Kayo started buffering on most NRL games. How to fix it, upgrade your internet plan. Guess who owns half of Kayo Telstra. Just another gouging ponzi scheme. They dont care for the players the clubs the game. Its all about profits.

• 
  🌸Lynae 🟪⬜️🟩 (@lynaem88) reported 7 minutes ago

  @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.

• 
  Dawn Compliance (@DawnCompliance) reported 8 minutes ago

  Telstra shares are weird cos a while back I noticed how they sold their towers, restructured fixed network into a separate asset company gradually exited legacy copper So became the ****** middleman with outrageous customer service they should rename themselves “******* Telstra”

• 
  David Abbott (@rockfistlee) reported 12 minutes ago

  So i get a notice from Telstra my bill is going up due to increased data use, i have a cap of 1000gb that i never go over, i hink thats a bit unfair!!!

• 
  RochfordAlexAR (@rochfordalexAR) reported 15 minutes ago

  @bazingashane0 @Telstra Can't register as a business account cause don't have an ABN. case manager is trying to address my complaint by setting up an onsite technician. . . . To address what is essentially a contract dispute. Onsite tech won't be able to do jack for me on Monday, unless he can

• 
  “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported 16 minutes ago

  @KensingtonRoyal @KensingtonRoyal Telstra made cust service jobs outsourced. 2010 Me then no more job $0,can’t afford gym,back on dole! Menopause worsened & mental traumas! I’m now on Disability dole & NDIS. My weight back 100+ kgs😢! In Pandemic I desperately started Yoga Teacher course on Udemy

• 
  Dave Jones (@eevblog) reported 17 minutes ago

  Trying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?

• 
  landman (@hasselljpb) reported 18 minutes ago

  @telstra had a phone call today but because our service has dropped so badly I didn’t take it because it would have been futile! Turns out it was a near neighbour who had a terrible traffic accident! Luckily they got hold of wifey who is the ambulance officer. We need better!!!!

• 
  SNOOPREY (@SNOOPREY77) reported 19 minutes ago

  @Telstra I’m concerned why I was getting 2-3 bars all week in town now I’m at 3-4 I was losing connection to internet and having buffering issues running a speed test now doesn’t answer why I had poor reception throughout the week . That’s not what I’m paying for