Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3166, 3008, 3006, 3108, 3067, 3187 and 3046.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (10%)
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Total Blackout (3%)
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E-mail (3%)
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TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Oliver Gettings
(@ogettings) reported
from
Melbourne, State of Victoria
@Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
No business phones @Telstra 1hr on phone and apparently no one can help, 3rd transfer because no one can help... not very good for a business custom. #pullyafingersout
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🅁🄾🄳 🅂🅆🄸🄵🅃 — 🅂.🄹.🅆.
(@RodSwiftSJW) reported
from
Melbourne, State of Victoria
@hipstergeddon @mektronik It is a Telstra employee number, based on the Australian Government Service number. My AGS was 39538983. Telstra changed first digit to corresponding letter and last AGS digit is a check digit: C953898
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Drivering In Melbourne
(@uberinginmelb) reported
from
Melbourne, State of Victoria
@annie333333333 @Telstra Damn!
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CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra seriously you are a piece of shit, spoken to your call centre over 15 times in the last few months and still problems not resolved. ****** useless 😡🥵🤬
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Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra It didn’t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.
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my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
ONE HOUR waiting for service from @Telstra
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...
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my name is josh
(@northlanejosh) reported
from
Melbourne, State of Victoria
Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling
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Peter Morgan
(@psimpsonmorgan) reported
from
Melbourne, State of Victoria
@Goldenjocks Another thought, why are these problems with the NBN coming out now when Ziggy a former Telstra CEO is the Chairman of the NBN.
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Andrea Scott
(@YAYASISTAR) reported
from
Melbourne, State of Victoria
@HelenWolff @Telstra Tweeting sometimes gets things moving faster 😜... hope they fix it soon
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Stephanie Gaddin 👩🏻💻📜
(@stephroseg) reported
from
Melbourne, State of Victoria
@AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.
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CrinInfluenzer🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@Telstra Internet no workies, fix it
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Alister
(@alisterrobbie) reported
from
Melbourne, State of Victoria
@Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra 1.5hrs on hold, no one can help, it’s not rocket surgery, it’s you system!!! 250 elderly residents without phones... come on!
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Dean Felton
(@DeanFelton7) reported
from
Melbourne, State of Victoria
Hey @Telstra. My 89 y-o and very ill father in law’s home phone dead for 24+ hrs. He has Telstra Priority Assist bc of life threatening illnesses. Can’t reach you via phone or text on Telstra app. He’s in hosp atm and we need to stay in constant contact. Pls help.
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Pasquale Stella
(@Pasquale_Stella) reported
from
Melbourne, State of Victoria
Spent HOURS today trying to get my mob onto @Telstra 4G n’work after a stint overseas. I tried: 1 Online Help-NUP 2 Telstra Shop-NADA 3 Cust Service-NOPE 4 MobileFaults-HOPELESS Just a series of stupid, useless, disconnected opinions and advice!🦆💩 #UXFail #UX
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Erwin van der Koogh
(@evanderkoogh) reported
from
Melbourne, State of Victoria
@girlgerms @Telstra Their roaming is unbelievably bad. I always get a local SIM. Just can’t stand paying those prices..
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Abhinav Gupta
(@abhi5148) reported
from
Melbourne, State of Victoria
@Telstra Hi Team, on a IVRS call I am unable to select options even after pressing the desired key. This problem is happening only when calling from Telstra network. Please check and fix this asap!
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💦Will - One of Duttons Crazies
(@canadianbayrd) reported
from
Melbourne, State of Victoria
@Telstra t box is total shit
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Beth D Kicinski
(@no1historychick) reported
@profmiketoole @Fiona_M_Russell I was wondering if a key part of problem with 000 (pre-existing COVID) was death of the good old phone book. Remember when Telstra provided a book with the emergency and help numbers clearly displayed inside the cover? You didn't have to look for where to look for the numbers.
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hairy greek barefoot poofta
(@hairypoofta) reported
@Telstra Is this a joke tweet? Your so called "support" on the app is useless. They haven't a clue what to do, take hours to respond and you have to keep repeating yourself because you get someone different all the time. And they never do what they say they're gunna do. USELESS!
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Jean-Paul. Deschuyteneer.
(@deschu1_jean) reported
@Telstra fix our line land
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Vic
(@retrogamergirl_) reported
@Telstra Yes but they couldn’t help me
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Barrington Coast
(@BarringtonCoast) reported
@Telstra mobile phone service has been down in Gloucester NSW for a couple of hours now with no notification on their outage map. Users advise they are getting all bars (full signal strength) but unable to make or receive calls.
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Kelly Baker
(@kellybakermedia) reported
I have attempted to cancel Foxtel by Telstra at least a dozen times by phone chat, messenger, text and phone call and I AM STILL PAYING FOR IT. @Telstra what do I need to do make this happen?
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Kelly Baker
(@kellybakermedia) reported
@MichaeS72 @Telstra The issue is I cannot cancel it @telstra!
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Chris
(@ozcjr) reported
@adam_turner I loved Vodafone for roaming, but honestly their networks are really hit and miss here, and Optus…. Well it’s been a long time since I’ve found their network reliable. Telstra’s the only option unless you’re in the CBD or inner suburbs. Sad but true.
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💧 Frank Flobster
(@Frank61pc) reported
@fuzzi_mcapples @Telstra Yep. And having tried their complaints process, never again.
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Adam Turner
(@adam_turner) reported
Question for the telco experts: do you get the exact same mobile performance from the different Telstra Wholesale partners (apart from Boost & Belong which use full Telstra network). If you're getting **** performance from one Telstra MVNO, is it worth trying another?