Telstra Outage Report in Melbourne, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3122, 3977, 3056, 3163, 3052, 3148 and 3121.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
Quietman
(@quietman2010) reported
from
Melbourne, State of Victoria
@Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !
-
gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.
-
AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.
-
gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN
-
Ian McDowall
(@IanMcDowall2) reported
from
Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
-
Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@3wombats Telstra been down, same here back on now
-
एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
-
Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
Telstra been down all morning, just came back.
-
gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?
-
Sean McNerney
(@SeanMcMM) reported
from
Melbourne, State of Victoria
@Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?
-
Trevor Goodison
(@TrevyG82) reported
from
Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
-
Simone
(@simonemonique28) reported
from
Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
-
Melanie Raymond
(@Mel_Raymond1) reported
from
Melbourne, State of Victoria
@Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .
-
Sue Duke
(@SueDuke1) reported
from
Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
-
Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
-
gem
(@morgenstern28) reported
from
Melbourne, State of Victoria
@Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes
-
Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.
-
g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
-
AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!
-
MP
(@matthewpitcher) reported
from
Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
💉💉Prof Felice Jacka OAM
(@FeliceJacka) reported
@EuanRitchie1 @Telstra God help you if lockdown means you have to deal with the call centre rather than going into one of the franchise shops. I had to make a vow to myself to never do it again after a previous experience nearly left me in a breakdown state!
-
Adze
(@Adze01983539) reported
@Telstra Cause damage to the human body, the problem is all the research was funded and paid for by those who had vested interest in the outcome of surprise surprise finding no correlation. radiation mixed with PEG cause proteins not to fold correctly in DNA causing DNA & cell damage
-
Professor Euan Ritchie 🐺 😼 🐾 🦘 🔥 🌳 🌏 🎶
(@EuanRitchie1) reported
@catsmother01 @Telstra Don't start me. Are there any companies that treat their customers worse?
-
JRC
(@JoshCarter_) reported
@Telstra Hi Lauren I will take a look, I just figured being a customer that the emails would be automatically tailored to the service I do have. Thanks for the reply.
-
Angela Young
(@lilwassy) reported
@Telstra hey Telstra. Long time customer 1st time tweeter. Can you stop the spam texts about the packages somehow? I’m getting several per day and I am worried I’ll accidentally click the link.
-
the.stephanie.waters 🇵🇸
(@thestephaniewat) reported
@EuanRitchie1 @Telstra Just had 11 days no internet, no warning. They've gotten really bad
-
Jason Bean
(@JustHavingAGeez) reported
@Telstra Yes, fix the issues with your iMAP mail service once and for all. Not just me and not just now…it’s never ending.
-
Nd1(SurvivingLockdown)
(@Nd172557208) reported
@Telstra Chat team has advised that it’s due to planned maintenance and they can’t proceed with testing the connection further, however, the Telstra outage section on your website states my address has no planned maintenance scheduled.
-
Clarky
(@FourShades) reported
@Telstra Ummm who shot this? The blue screen is terrible
-
Insouciant Samuel - gibberish spoken here 👍🏽
(@belungerer) reported
@Telstra @Girrali Sorry for yr loss 🥺 I too have missed very important messages and calls. I’m in an area with poor mobile cover. Far as I can tell, if my phone is off the #Telstra network when a text msg is sent, it often doesn’t show up for 2-3 days.. Seems poor in this day & age