Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	1 day ago
Melbourne	Internet	2 days ago
Melbourne	Phone	3 days ago
Melbourne	Phone	3 days ago
Melbourne	Internet	10 days ago
Melbourne	E-mail	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Pickles (@Piiiiickles) reported 41 seconds ago from Melbourne, Victoria

  @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

• 
  remember sydney (@jamesgmeme) reported 4 minutes ago from Melbourne, Victoria

  @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

• 
  James Hutcheon (@hutcho66) reported 11 minutes ago from Melbourne, Victoria

  @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

• 
  Johnny (@JohnnyLydon) reported 16 minutes ago from Melbourne, Victoria

  This is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore

• 
  Tanya (@tigertufftanya) reported 18 minutes ago from Melbourne, Victoria

  @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

• 
  Trevor Young (@trevoryoung) reported 27 minutes ago from Melbourne, Victoria

  @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

• 
  Tony Margaritis (@sthmel) reported 29 minutes ago from Melbourne, Victoria

  @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 33 minutes ago from Melbourne, Victoria

  @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 34 minutes ago from Melbourne, Victoria

  @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

• 
  Ben (@czaxx) reported 35 minutes ago from Melbourne, Victoria

  Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

• 
  Tim McMahon (@_TimMcMahon) reported 43 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.

• 
  (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported 43 minutes ago from Melbourne, Victoria

  Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

• 
  Tim McMahon (@_TimMcMahon) reported 46 minutes ago from Melbourne, Victoria

  6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 47 minutes ago from Melbourne, Victoria

  @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

• 
  not your real Dad (@meholt) reported 48 minutes ago from Melbourne, Victoria

  @Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.

• 
  Tim (@TimothyJ_23) reported 48 minutes ago from Melbourne, Victoria

  @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

• 
  vito m (@vitomattvm) reported 48 minutes ago from Melbourne, Victoria

  @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

• 
  Ade (@BillieHill64) reported 55 minutes ago from Melbourne, Victoria

  @MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 57 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

• 
  Eileen Ormsby (@EileenOrmsby) reported 59 minutes ago from Melbourne, Victoria

  @Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EmptyJr⭐️🔭🐝 (COMMS-Closed) (@Empty_jr) reported 6 minutes ago

  And I am on Telstra but they're price gouging and they Suck and I did attempt after their last price hike to leave but it's like. Oh if you are in a regional area literally noone else can help you. I see. Think there's a word for that that rhymes with schmonopoly

• 
  homiesexual (@MelGivson2) reported 12 minutes ago

  @IceStationSpmda Damn it, reinstalling far cry 3 to find all the telstra payphones on the island

• 
  deirdre ritchie (@deirdreritchi10) reported 13 minutes ago

  Weird. Just got a message from Telstra saying that tomorrow there is going to be an interruption to my home internet service for up to 5h 59m. Why didn't they just say 6 hours? Bizarre.

• 
  Craig Gardiner (@cwgardiner) reported 14 minutes ago

  @telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.

• 
  Savas (@savasmelb) reported 16 minutes ago

  @disco___cat I’m happy with a Boost 365 day plan and they use the full Telstra network. No point paying a premium for the Telstra brand I think.

• 
  LunacySoft (@LunacySoft) reported 17 minutes ago

  @loftwah Belong is quite good as well and Telstra network

• 
  LinksClone (@linksclone) reported 17 minutes ago

  @Empty_jr Its like they're trying to make telstra look better than them what a stupid *** ad.

• 
  Simon Cotter (@SimonCotter62) reported 21 minutes ago

  @stationmum101 I just went to telstra. I have hearing loss, not one of the staff spoke clear English. They all had heavy Indian accents. It was very very difficult. The same for the staff at my dads nursing home. When they ring I ask them to email me. They are all friendly and try to help

• 
  Lemming. (@Lt_Lemming) reported 22 minutes ago

  Hey @Telstra it's ever so slightly stupid that when in the chat in your own app I try to enter the IMEI of my device as asked for by your consultant... that the app blocks me from sending it to them. I get that you're trying to protect my information... but this is just stupid!

• 
  Andrew Thorpe (@awthorpe) reported 23 minutes ago

  @Telstra It isn’t unplanned outages there is a lack of capacity in the Telstra network in that part of the cbd. It has been bad for ages like dial up speeds but is getting worse to the point of unusable. How do you let the network engineers know that they need to review and do something