Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	1 day ago
Melbourne	Phone	3 days ago
Melbourne	Internet	5 days ago
Melbourne	Internet	5 days ago
Melbourne	Total Blackout	5 days ago
Melbourne	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Daniel Matthews (@DanRobMat) reported 3 minutes ago from Melbourne, Victoria

  @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

• 
  Kyle Minall (@kyleminall) reported 3 minutes ago from Melbourne, Victoria

  @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

• 
  DevaDev (@DevaDev21) reported 6 minutes ago from Melbourne, Victoria

  @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

• 
  Tony Margaritis (@sthmel) reported 8 minutes ago from Melbourne, Victoria

  @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

• 
  Tim (@TimothyJ_23) reported 14 minutes ago from Melbourne, Victoria

  @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 20 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  Nick Johnstone (@NickJohnstone2) reported 22 minutes ago from Melbourne, Victoria

  To all the peanuts sending me emails wanting to design a new website for me , and the dills representing Telstra , the crypto investment houses, the globe replacers, and Namibian Princes **** OFF AND STOP RINGING ME !!!!!!!

• 
  Brian Humphries (@rocky1622) reported 24 minutes ago from Melbourne, Victoria

  Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

• 
  Crowded_Howes ☣️ (@RJ_Howes) reported 29 minutes ago from Melbourne, Victoria

  I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

• 
  Danial Smith (@daniel2509) reported 31 minutes ago from Melbourne, Victoria

  @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

• 
  troiboi 🤨 (@Troiboi) reported 33 minutes ago from Melbourne, Victoria

  Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

• 
  Tim McMahon (@_TimMcMahon) reported 37 minutes ago from Melbourne, Victoria

  @NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

• 
  James Hutcheon (@hutcho66) reported 40 minutes ago from Melbourne, Victoria

  @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

• 
  Marc Christie (@Marc1983x) reported 44 minutes ago from Melbourne, Victoria

  Hey @Telstra is there an issue with crossed lines or something on the 4g network?

• 
  Melissa Begg (@melsybegg) reported 44 minutes ago from Melbourne, Victoria

  @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

• 
  Chris Jones (@cpjones44) reported 45 minutes ago from Melbourne, Victoria

  BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

• 
  Vision 🍌 (@TheVision_13) reported 45 minutes ago from Melbourne, Victoria

  The Telstra logo on the 50 looks so bad, really doesn’t need the blue background

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 50 minutes ago from Melbourne, Victoria

  @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

• 
  Glenn Hampson 🐢 (@GlennHampson) reported 54 minutes ago from Melbourne, Victoria

  @PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.

• 
  DevaDev (@DevaDev21) reported 56 minutes ago from Melbourne, Victoria

  @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kmac (@check307) reported 6 minutes ago

  To that miserable ***** that is CEO for Telstra who is helping rip off Australians wth price increase for no service . No one answers the phones for complaints. I pray this ***** suffers severe financial problems and experiences what struggling Australian families are suffering

• 
  Humanitarianella (@BecauseImElle) reported 6 minutes ago

  Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  Ray Finkle (@itsrayfinkle) reported 10 minutes ago

  AusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.

• 
  Josh (@joshatticus) reported 11 minutes ago

  GRRR IS TELSTRA DOWN AGAIN MY DATA ISN'T WORKING

• 
  Ray (@rayethesis) reported 12 minutes ago

  This chart puts Starlink’s scale into perspective. At roughly $11.4B in annualized revenue, Starlink is already approaching the revenue scale of established telecom giants such as Singtel and sits in the same neighborhood as Telstra. That is remarkable considering Starlink is a relatively young satellite broadband network competing against companies that have spent decades building terrestrial infrastructure, spectrum portfolios, and massive subscriber bases. The important signal here is not just the absolute revenue, but how quickly Starlink has reached a level that takes traditional telecom companies decades to build. However, the comparison also exposes the problem. Telecom is a huge business, but it is not necessarily a high-growth business. Companies like China Mobile, Verizon, Deutsche Telekom, AT&T and NTT generate tens or even hundreds of billions in annual revenue, yet the market typically assigns them much lower growth expectations because connectivity eventually becomes a mature utility. Starlink has a better growth profile today because it is still penetrating underserved markets, adding capacity, expanding internationally, and converting new customers. But as the revenue base moves from $10B toward $20B, $30B and beyond, the question becomes whether Starlink can maintain venture-like growth rates while operating inside what is ultimately a telecom market. The bullish argument is that Starlink is not exactly a traditional telecom company. Its satellite constellation gives SpaceX a global distribution network that terrestrial operators struggle to replicate, particularly in rural areas, developing markets, maritime, aviation and other difficult-to-connect environments. There is also optionality around direct-to-device connectivity, enterprise services, government contracts and potentially other satellite applications. If those businesses become meaningful revenue streams, Starlink could evolve from simply being "satellite internet" into a broader space infrastructure platform. That would justify a much more aggressive valuation than simply capitalizing Starlink like another telecom operator. But this is where I think investors need to be careful with the SpaceX hype. A $11.4B revenue run-rate sounds enormous, but revenue alone does not determine the quality of the business. Starlink requires enormous capital expenditure to deploy and replenish satellites, ground infrastructure and user terminals, while bandwidth economics and competition will determine how much of that revenue eventually becomes free cash flow. The really interesting question is not whether Starlink can reach $20B or $30B in revenue. It is whether SpaceX can continue compounding revenue rapidly without Starlink becoming just another giant, capital-intensive telecom business. My take: SpaceX is incredibly cool, and Starlink reaching ~$11.4B of annual revenue is genuinely impressive. But if the main growth engine for the SpaceX story is ultimately just telecom, I'm much less excited. A bigger Starlink is great, but a bigger telecom company alone does not create an extraordinary valuation. The real upside comes if Starlink becomes the cash-flow engine that funds a much larger SpaceX ecosystem: launch, defense, direct-to-device, satellite infrastructure and eventually entirely new space-based businesses. Starlink is impressive but starlink alone is not enough. $SPCX

• 
  Odhiambo Odondi (@OdondiCol) reported 12 minutes ago

  Need help @Telstra

• 
  Neil Harper (@nharper021) reported 13 minutes ago

  @AFL @Telstra This kid played well no issue with nomination. But AFL you are aware Billy Wilson is eligible yeah? There is absolutely no way he can put together a 10 week run like he has and not get a nomination

• 
  Paddy (@Dabatsau) reported 14 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

• 
  GayCarBoys (@GayCarBoys) reported 16 minutes ago

  @ShiannonC did i ever tell you about the time in telstra i got asked if i would have any problem working for a woman boss? that hateful place was rotten to the core

• 
  Juanessa (@Juanessa22) reported 20 minutes ago

  @BenCarrollMP Fuel crisis Ben!!!! What are you doing to alleviate the rising costs? You’ve announced nothing in this area. Also fix the VLine & Metro issues. We’ve heard zero post the Telstra outage. ZERO FFS!!!