Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3053, 3142, 3124, 3073, 3207 and 3004.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 03/04/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • coachbear mikey (@coachbear) reported from Melbourne, State of Victoria

    Hey @Telstra having massive issues trying to pay my bill, been going on for a few days now, using @PayPal and @VisaCheckout... This isn't the first time either...

  • Sbarry86 Shaun (@Sbarry86) reported from Melbourne, State of Victoria

    @jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

  • TonySheahan Tony Sheahan (@TonySheahan) reported from Melbourne, State of Victoria

    @Telstra @SteveMolk Ryan, TigerAir gives better service than @Telstra Changing the colour of your company’s logo won’t help the stampede of customers fleeing the telco

  • kobeowns Daniel (@kobeowns) reported from Melbourne, State of Victoria

    Carlton players flogging Telstra mobile on there instas surely they realise how stupid it looks haha

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra I’ve had the service for around a week or so.

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @connor_daren @Leel06Lee @Telstra Never put your account on direct debit. After failing to properly transfer most of our services to our new home Telstra continued to debit my savings account for the full amount. It took numerous phone calls & store visits to get the acct sorted which took 4 billing cycles

  • PaulMaric Paul Maric (@PaulMaric) reported from Melbourne, State of Victoria

    @glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.

  • PaulMaric Paul Maric (@PaulMaric) reported from Melbourne, State of Victoria

    @trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @Telstra It's not been offered to me so No. I have replied and cc'd the privacy team myself so my complaint doesn't get lost again. Bit sad from a customer service lens really. Some great deals from other providers now that I have commenced actively looking

  • BaethanEnergy Baethan Mullen (@BaethanEnergy) reported from Melbourne, State of Victoria

    @Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

  • stanleywaite1 Stanley Waite (@stanleywaite1) reported from Melbourne, State of Victoria

    @RichardTuffin i did not realize that i was so bad and i have Telstra...need to learn how to do a screenshot... my download is 34.6 Mbps upload being 4.13 Mbps

  • ChristineEwing7 Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria

    @Telstra I have reported the issue to Telstra, in some detail. Someone from Telstra was meant to call me back yesterday, they haven't. Never mind about the 'speed' of my service, I virtually have no service today.

  • john_brockie John Brockie (@john_brockie) reported from Melbourne, State of Victoria

    @Telstra_news @CodeClubAus God help us if Telstra have anything to do with the coding

  • ChristineEwing7 Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria

    So, just been on the phone to @Telstra , about the crappy NBN service. Even though this household switched over 3 weeks ago, the service will be experiencing "difficulties" until July 19th.

  • grandoldgame 🔴Dr Nickabocka ⚫️ (@grandoldgame) reported from Melbourne, State of Victoria

    @ScooterMcNeice @Hofffy5 Yes but! If your a Telstra mobile customer then you get Telstra air included aswell as wifi calling & in Montrose my phone drops out all the time so wifi calling is needed but agree Telstra are rogues,nbn just available for me too and if it’s no better than the 7mbp I get I’ll 😭

  • mattdelves Matt 🏳️‍🌈 (@mattdelves) reported from Melbourne, State of Victoria

    @freshtonic I’ve only noticed it when on Vodafone. Telstra has no problems.

  • andre_genius Andre (@andre_genius) reported from Melbourne, State of Victoria

    @Telstra No I was making light of a team that is there to ensure continuity of service taking 24 hours to respond to an issue where their product is not working.

  • slipperyseal Slippery Seal (@slipperyseal) reported from Melbourne, State of Victoria

    @Telstra no that's not the problem. not out of stock. you don't sell XR white in 128gb for example in any channel. it breaks your checkout. you can tell your developers or wait for them to notice

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurenDMH Lauren ❤️⚪️⚫️ (@LaurenDMH) reported

    @Telstra how does one talk to a real person who understands complaints? My poor mum needs to dispute a bill double up and we've tried phone and app messages we are getting nowhere except 'thank you check your bill tell us if you need help paying it in installments'.

  • HoolyMcg “ just charge into it ”—-Hoolz BGF.MOFA 🍺🔥🇦🇺 (@HoolyMcg) reported

    @Telstra The entire community is sick of it ! Fix the signal or knock the tower over !!

  • Virgil_Deer Virgil (@Virgil_Deer) reported

    telstra has severe outages for the first time in months the day witch queen comes out are you for real. australian infrastructure is so garbage, **** this lmao.

  • NoGoodStoryEnds Pyjama Sam 🏳️‍🌈 (@NoGoodStoryEnds) reported

    @Telstra Yep, but all it tells me is "Service to be restored : To be confirmed"

  • phil_honey Philip Honey (@phil_honey) reported from Albany, State of Western Australia

    @LiddellClaying @JamieNicolaou @Telstra Still doesn’t help when you’re not at home though 😔

  • IsJamesAlive James (@IsJamesAlive) reported

    I was slowed down last billing period and 20 days to go in the current one but have already consumed 50%. I spoke to support in the My Telstra app but they weren't much help.

  • lydian1904 💧⭐️ Sandra Walters (@lydian1904) reported

    @Telstra_news @Telstra Dial up service in NSW 2087

  • bravefairy1 brave fairy (@bravefairy1) reported

    @Telstra Iv was message all night they are sending out a guy to fix it but no joke iv had up would make of 10 technician last year wires from pol to house changed but there always seem to be something wrong like iv been all about telstra number one for years well over 15 years

  • RayMondeDeux Lakey Farm (@RayMondeDeux) reported

    @JamieNicolaou @Telstra Nbn is ****. They know it and they don't care. I like to see pollies and executives have access only to speeds like this

  • 71_Daybreak Daybreak (@71_Daybreak) reported

    @Telstra It's back up, but quite slow at times and drops out randomly. It's the same for several in our street. I guess there are some issues still with the network.