Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3121, 3124, 3152, 3056, 3032 and 3148.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra makes it so difficuilt to talk to anyone over 45 minutes to speak to tech support .. whole of Point Cook free to air through Vetlocity down since last night their my Telstra app says no problem.. their website buries its phone number should be illegal . its disgusting
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Dolloppy
(@dolloppy) reported
from
Melbourne, State of Victoria
@Telstra you’ve just lost another customer. Never have I had such bad , incompetent “service”
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Dylan Taylor
(@Dylaantaylor) reported
from
Melbourne, State of Victoria
@onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra you need to get a tech person to help set us up our patience is at an end
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Mike Hauser
(@Hauser_Mike) reported
from
Melbourne, State of Victoria
@findisaac @Telstra Damn, I was hoping it was real but creds to support it and admit it isn't
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @NBN_Australia WE HAVE BEEN WAITING FOR 2 months to make this work time to fix it or let me out of the contract #desperate
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IJB
(@ijb73) reported
from
Melbourne, State of Victoria
@StephieFS @Telstra Total shot device as usual from Telstra having the same issue my broadband should have been transferred on the 24th April still waiting app is useless. #joke #nocustomer service
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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Ron Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
@Askgerbil @DoctorKarl @TurnbullMalcolm Actually the original purchase of the Telstra cable network, was to remove and compensate Telstra as a network, and provide NBN with infrastructure for laying their cables
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew, i got a Telstra text & my channels were blocked & F1040 on 26th. I finally got my service resumed on 27th but the bill is overcharging me $100s again. I have not heard from a manager up to now even though i asked for contact asap. My issues started Dec 12th.
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Katrina
(@katrinabicket) reported
from
Melbourne, State of Victoria
Now @Telstra apparently have the required info.....didn’t believe me the first 12 time’s I said it mind you......but still my order from 7 May has not arrived. Cool service 🙄🙄🙄
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
I know there’s bigger issues out there in the world, but dealing with @Telstra shits me up the wall and shouldn’t be this hard!!! #FirstWorldProblems
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
Cancel @NBN_Australia install through @Telstra (a story in itself) using the app to continue to see out our contract on ADSL but continue to get calls to book another install time. Try calling to resolve and they won’t take my call despite an email telling me to call 😡
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Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra1 hr 25 mins later someones finally answers ..... Telstra says yes this problem is "TRENDING" at the moment.... weve despatched level 2 technicians escalated to deal with it..almost a day later.....well my frustration with Telstra is also trending!!
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@Telstra i moved house in december and am still having several problems with my foxtel with telstra. Twice on to complaints dept but more issues started. Dodgy app/website and massive waits on the phone.😡 it started before covid. Disgraceful service.
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IJB
(@ijb73) reported
from
Melbourne, State of Victoria
@mattsun75 @Telstra Piss poor service well #no service from them having the same issues total joke of a company
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
Biggest telecommunications company around and I can’t get to speak over the phone to a @Telstra about a @NBN_Australia connection... **** service!
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k6a w12e in Sri Lanka 🇱🇰 🇦🇺🦘
(@nzicecool) reported
from
Melbourne, State of Victoria
Sorry to say this @Telstra no one appears to be helping out sorting my Internet connection issue. Today is the 10th day with drop outs at least every 2-3hrs.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Scott the Scot
(@ScottRhodie) reported
@Telstra Plus I can’t even order the damned thing!!! When I finally get through every step and it doesn’t crash you try to force me into direct debit!! Tell your whoever came up with that idea that they are utter morons and are losing a valuable customer.
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Scott the Scot
(@ScottRhodie) reported
I’ll be contacting the ACCC @Telstra tomorrow over your decision to force customers into direct debits while attempting to preorder the new iPhone 14 or asking them to contact customer service which doesn’t really run at 10pm on a Friday night. Disgrace.
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Choccy Milk 👌🏻
(@Ilovechocymilk) reported
@ScottRhodie @Telstra Wouldn’t you think they’d be used to this amount of traffic after the last, say, 13!! iPhone launches… come on Telstra get your **** together for f sake
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MissionMan
(@TheMissionMan) reported
@Telstra Yup. Not working
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Aurora The Crescent Star
(@MoonfireDragons) reported
im just ending, my dad did something to the internet, THEN AGAIN. IT IS telstra and that ISP is known for being ******* terrible with connection most of the time
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molly
(@mozxokathleen) reported
@Telstra I was only able to place my order through my profile bc of the site errors. upgrade and protect appeared on the main page but was not an option in the only way I could order. not happy!! 🤧 can we please have this added to our contracts before the phones are shipped
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.
(@VasHappeninAu) reported
@BoxofPies80 @Telstra Exact same issue with me
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MissionMan
(@TheMissionMan) reported
@Nchalada @Telstra Same issue. The usual story where Telstra shits the bed when an iPhone arrives and initial orders happen
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Rae Bassett
(@raejada) reported
Thought I’d wait until the @Telstra IPhone 14 shitstorm was over to order. Sadly it still doesn’t work! The ID form is broken. Honestly. I’ve been an existing customer for years. Why is this so hard!
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mastiha
(@mastiha) reported
@Telstra really bad experience trying to order in iPhone. First it said l needed to setup direct deposit when it has been setup for years and working. Now no services are showing on my account