Telstra Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	2 days ago
Melbourne	Phone	2 days ago
Melbourne	Internet	2 days ago
Melbourne	E-mail	3 days ago
Melbourne	Phone	3 days ago
Melbourne	E-mail	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Danial Smith (@daniel2509) reported 2 minutes ago from Melbourne, Victoria

  @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

• 
  Johnny (@JohnnyLydon) reported 5 minutes ago from Melbourne, Victoria

  This is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore

• 
  Crowded_Howes ☣️ (@RJ_Howes) reported 7 minutes ago from Melbourne, Victoria

  I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

• 
  Stacey Murray (@Stacey_Murray_) reported 9 minutes ago from Melbourne, Victoria

  @Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.

• 
  Daniel Matthews (@DanRobMat) reported 14 minutes ago from Melbourne, Victoria

  @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 21 minutes ago from Melbourne, Victoria

  @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

• 
  James Hutcheon (@hutcho66) reported 24 minutes ago from Melbourne, Victoria

  @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

• 
  Paul (@MervtheMonster) reported 29 minutes ago from Melbourne, Victoria

  @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

• 
  Brian Humphries (@rocky1622) reported 32 minutes ago from Melbourne, Victoria

  Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 32 minutes ago from Melbourne, Victoria

  Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

• 
  (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported 34 minutes ago from Melbourne, Victoria

  Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

• 
  Felicity Waters (@marbledspout) reported 39 minutes ago from Melbourne, Victoria

  Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

• 
  Danial Smith (@daniel2509) reported 43 minutes ago from Melbourne, Victoria

  @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

• 
  Brian Humphries (@rocky1622) reported 46 minutes ago from Melbourne, Victoria

  Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

• 
  Brian Humphries (@rocky1622) reported 48 minutes ago from Melbourne, Victoria

  Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 50 minutes ago from Melbourne, Victoria

  @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

• 
  Dave Dawson (@demon_dave) reported 50 minutes ago from Melbourne, Victoria

  @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

• 
  Chris Jones (@cpjones44) reported 53 minutes ago from Melbourne, Victoria

  BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

• 
  Shane Bryan (@ShaneBryan_IT) reported 54 minutes ago from Melbourne, Victoria

  @ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.

• 
  Nikki Clare (@Niksterisms) reported 54 minutes ago from Melbourne, Victoria

  @maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Cornish (@StevenCornish19) reported 8 minutes ago

  What's going on with the TELSTRA App, it's been down for three day's.

• 
  Andrew Mirams (@AndrewMirams) reported 11 minutes ago

  Not for the 1st time @Telstra @TelstraBcast delivering disgraceful service. Our internet hasn’t worked for 6 days and they said they’d call me tonight to discuss/resolve issue but guess what? Yep, no call and still no service #poorcustomerservice

• 
  Zoran Kiternas (@zmk1962) reported 14 minutes ago

  @Telstra Webmail not working either ...

• 
  QuietenTheLeft (@BeQuietLefty) reported 18 minutes ago

  @JackRus63055934 Similar issues yesterday with Telstra, but they were blaming Yahoo servers.

• 
  mickloughlin48 (@mickloughlin48) reported 19 minutes ago

  @Peter_F_Ryan @meadea I'm still out of my remote home (5 weeks) waiting for Telstra to fix my landline. Thanks Howard, another of your major stuff ups.

• 
  AJ (@_that_guy_aj) reported 21 minutes ago

  Hey Telstra…. Any updates on your server issues? This is going on 2 weeks now with no improvements. It’s still painstakingly slow + imap connecttion issues. Thanks

• 
  Klavinmour 🏳️‍⚧️ Vtuber 🏳️‍⚧️ (@Klavinmour) reported 31 minutes ago

  I can't believe that @Telstra wasn't in the wrong all these years, they didn't know the @NBN_Australia was doing this to me! But in order to try and fix this I need to make complaints to both Telstra and the NBN.

• 
  Maree Slatter 💉4 (@MMareeslatter) reported 36 minutes ago

  @TfLovell @SITC_CEO_Shanna @Telstra It's so bad. Just awful.

• 
  VL (@vanessa2work) reported 38 minutes ago

  @Telstra Hi, are they still working on the problem? It’s still there and I can’t access my emails.

• 
  Jack Russell (@JackRus63055934) reported 42 minutes ago

  Telstra must be the worst email service provider in Australia. I have been having issues downloading emails for weeks and they don't seem to be able to fix it. The reason for it is its Server. Anyone else experiencing similar problems?