Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3065, 3008, 3191, 3005 and 3030.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Total Blackout | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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jk (@JohnnyLydon) reported from Melbourne, State of Victoria
@connor_daren @Leel06Lee @Telstra Never put your account on direct debit. After failing to properly transfer most of our services to our new home Telstra continued to debit my savings account for the full amount. It took numerous phone calls & store visits to get the acct sorted which took 4 billing cycles
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Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria
@Telstra I have reported the issue to Telstra, in some detail. Someone from Telstra was meant to call me back yesterday, they haven't. Never mind about the 'speed' of my service, I virtually have no service today.
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Andre (@andre_genius) reported from Melbourne, State of Victoria
@Telstra No I was making light of a team that is there to ensure continuity of service taking 24 hours to respond to an issue where their product is not working.
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AJG (@Aaron_Geary) reported from Melbourne, State of Victoria
@eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.
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Alex (@Alex_I_88) reported from Melbourne, State of Victoria
@Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!
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mikey (@coachbear) reported from Melbourne, State of Victoria
Hey @Telstra having massive issues trying to pay my bill, been going on for a few days now, using @PayPal and @VisaCheckout... This isn't the first time either...
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria
@Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment
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Saber (@HopePopplio) reported from Melbourne, State of Victoria
Telstra charges you 150 bucks a month for a service they aren't providing you then puts you on hold for an hour when you try to cancel it.mp4
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🔴Dr Nickabocka ⚫️ (@grandoldgame) reported from Melbourne, State of Victoria
@ScooterMcNeice @Hofffy5 Yes but! If your a Telstra mobile customer then you get Telstra air included aswell as wifi calling & in Montrose my phone drops out all the time so wifi calling is needed but agree Telstra are rogues,nbn just available for me too and if it’s no better than the 7mbp I get I’ll 😭
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Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria
So, just been on the phone to @Telstra , about the crappy NBN service. Even though this household switched over 3 weeks ago, the service will be experiencing "difficulties" until July 19th.
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Tony (@active8mii) reported from Melbourne, State of Victoria
Anyone else getting calls from supposed Telstra advising because of naughty people corrupting our internet service that we will be cut off for 15 days. Little do they know with 4 girls in the household I’ll be better off. Ohhh if only it was true. Seriously though be careful.
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Michael (@TheMickeyG) reported from Melbourne, State of Victoria
Sick and tired of ringing @Telstra every afternoon to try and sort out a order problem with @startrack nothing ever gets done despite happily giving me plenty of reference numbers, like that fixes it! #hopeless
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Daniel (@kobeowns) reported from Melbourne, State of Victoria
Carlton players flogging Telstra mobile on there instas surely they realise how stupid it looks haha
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Stanley Waite (@stanleywaite1) reported from Melbourne, State of Victoria
@RichardTuffin i did not realize that i was so bad and i have Telstra...need to learn how to do a screenshot... my download is 34.6 Mbps upload being 4.13 Mbps
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Baethan Mullen (@BaethanEnergy) reported from Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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Alex (@Alex_I_88) reported from Melbourne, State of Victoria
@Telstra I’ve had the service for around a week or so.
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John Brockie (@john_brockie) reported from Melbourne, State of Victoria
@Telstra_news @CodeClubAus God help us if Telstra have anything to do with the coding
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Shaun (@Sbarry86) reported from Melbourne, State of Victoria
@jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good
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Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria
@Telstra It's not been offered to me so No. I have replied and cc'd the privacy team myself so my complaint doesn't get lost again. Bit sad from a customer service lens really. Some great deals from other providers now that I have commenced actively looking
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria
@hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Envy (@EnvyAU_) reported
@Rylehh **** Telstra
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|v| 0 |•| ! + 🔹 (@m0h1tD) reported
@Telstra We will need the cost of our tech compensated and if according to Telstra records the service was disconnected prior then we need a refund for the bills paid almost $100 per month.. does anybody at Teltra know what is going on ?
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Tooms (@Toomss_) reported
I wanna jump on the bandwagon coz its funny. @Telstra how do i get a follow coz ur the only usable phone service where i live
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🍻 Dettemas 🔞 (@_dette_s) reported
@Telstra I can't use my ******* driveway. send out a technician for **** sakes
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🏴☠️ Lee Howerin ⚓️ (@PurpleHaze_Lee) reported
To all my @freodockers followers, you may have to keep me in the loop on @freodockersAFLW this Saturday. I don’t have my Fox Footy access yet. Seems like every year I miss the first few weeks because @Telstra sucks.
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|v| 0 |•| ! + 🔹 (@m0h1tD) reported
@Telstra 2/2 The NBN tech didn’t turn up on either of the 2 seperate scheduled times.We then use the T24x7 app for 3 hours to end up being told by Telstra tech on the other end he can’t find the service at all & is disconnected 2 mths prior which is incorrect as it was working till 18/12
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MadSci 💡 (@MadScintst) reported
@Peter_Fitz Yep common. Just hang up. If you press any keys you end up with a human that wants to ‘validate’ you (ie get your CC & some personal details for exploitation). They usually purport to be from subscription based providers, eg NBN, Telstra, Netflix, Amazon
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Paula (@PJS_84) reported
Some organisations I am connected with are planning for 10-20% absenteeism spanning one to two weeks of their entire workforces. Think Telstra as an example, at the lowest end, they will be down 3000 staff at one time.
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🍻 Dettemas 🔞 (@_dette_s) reported
my call time with @Telstra was 1hr 30 min 9 sec I heard 3 seconds of hold music before Telstra hung up on me I just want them to fix the ******* line so I can use my ******* driveway
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Gareth Campbell (@TamGarTrinKi) reported
@Telstra "The account does not show an active static IP added on the internet service, you are not being billed extra for a static IP"...