Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3122, 3207, 3163, 3072, 3142, 3054 and 3124.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 01/23/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Melbourne, State of Victoria

    @JenBrockie @Telstra I had MEGA issues with Telstra recently and contacted the Telecommunications Industry Ombudsman. The very next day Telstra called me and the ridiculously LONG-STANDING was sorted out. Perhaps give them a call. 💜

  • georgie874 Georgie (@georgie874) reported from Melbourne, State of Victoria

    5 months since I got my new phone plan and Telstra still haven't been able to sort their shit at their end. FFS they couldn't be any worse these days. Useless as tits on a bull.

  • _KGreally Kate (@_KGreally) reported from Melbourne, State of Victoria

    @TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken

  • 44_BSP BSP (@44_BSP) reported from Melbourne, State of Victoria

    .@Telstra Third time of asking now. I want to cancel my agreement with you. You are useless, both in terms of internet provision and customer service. I can’t do it on your app. I can’t do it online and your call centre is closed.

  • LazmeisterM Lazmeister (@LazmeisterM) reported from Melbourne, State of Victoria

    Just received my bill 3 weeks after this two hour phone call. Still no credit processed. My @Foxtel service is still active and I’m being continuing to be charged even though they confirmed it’s been cancelled twice. @Telstra #useless

  • LazmeisterM Lazmeister (@LazmeisterM) reported from Melbourne, State of Victoria

    10+ hrs on phone to Setup internet Cancel Foxtel Going instore today to talk to someone as getting nowhere on the phone Oh, they nailed the part of starting to charge me for my internet. Im now owed $320 in credit which was promised would be on my next bill @Telstra #useless

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Melbourne, State of Victoria

    @Meagan__Lawson @JenBrockie @Telstra If I didn’t go down this pathway I’d be bald by now. I’ve actually no idea how they remain in business. Basic account management is a 1/10 at best.

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @Jeff_Sparrow Try once you've connected. - Not being able to contact the supplier (NBN) and the source of the issue directly. - Once you have lodged a ticket, being actively blocked from contacting support. @Telstra IVR: Your ticket is in progress, you receive updates through the App

  • alexycyap Alexander Yap (@alexycyap) reported from Melbourne, State of Victoria

    I bought 3 prepaid wifi dongles, each 3GB data, from @Telstra online store weeks ago, didn't get any tracking info. Last week received 3 prepaid phones each 50MB data. Not what I paid for! Couldn't get through to anyone on chat or phone. Wrote online complaint but no response.

  • silvmick Mick (@silvmick) reported from Melbourne, State of Victoria

    @Telstra any chance someone at TELSTRA can fix my parents phone in Deniliquin, they have been on hold for days and hours and getting no where .the line is not working

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    Lol. Telstra outage. Just FKN hot spot.

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    A national Outage of TIPT thanks for not letting your customers know @Telstra .... yes I’ve checked the outage page... it’s my account manager that I have to email that tells me there’s a problem!

  • grahamwkidd Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria

    @NBN_Australia I have been told by NBN via Telstra that this is an outage. I have an been open ticket with Telstra on this.

  • nukekitty verx 'gec' kallisti (@nukekitty) reported from Melbourne, State of Victoria

    @Telstra Nowhere near as bad as it was right now

  • Northcoteben Bomber Ben (@Northcoteben) reported from Melbourne, State of Victoria

    @Telstra internet dropping out all day everyday. Please help. Can’t find anyone/anything to help. Agggh!

  • mrgnarchrSCL Morgan B. Archer (@mrgnarchrSCL) reported from Melbourne, State of Victoria

    @salnakat Telstra I find the worst for this. I’m an absolute Karen to Telstra

  • 44_BSP BSP (@44_BSP) reported from Melbourne, State of Victoria

    Hello @Telstra please reply. Your internet today, like most days, has been extraordinarily poor and I am struggling to contain my excitement at receiving yet another full price bill for your half-price service.

  • AndrewWirski Andrew Wirski 🇭🇲 (@AndrewWirski) reported from Melbourne, State of Victoria

    Telstra consumer service is non existent.

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    Trumble (sic) you are the mug. A chancer who got lucky in the dial up Internet era & you thought you knew it all. The decaying ex Telstra infrastructure you you said would give us a quicker cheaper nbn is a slow moving disaster. It is inadequate & will cost billions to replace

  • TomReynolds_AU Töm Réÿnöldš ❌ (@TomReynolds_AU) reported from Melbourne, State of Victoria

    Got one of those scam calls from “ @Telstra technical support” Honestly, for a scam attempt she was really rude. Tip: if you’re scamming me, be nice. I just kept talking off mic and being quieter and finished with a whistle. Not my best effort 2/10.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • The_average_ham Ham (@The_average_ham) reported

    @Telstra I’ve been trying to cancel my Telstra security monitoring for nearly 6 months and keep getting put through to different people with no resolution and I’m still being charged

  • OliverGarside Oliver Garside (@OliverGarside) reported

    @Telstra Trying to get a reply from the text help in the app. Keeps crashing. It’s now 36 hours since I sent the first message. 3-4 different agents involved. Back to sq1 every time. Contradictory messaging. Very frustrating

  • sinanokii Linden (@sinanokii) reported

    Lol turns out this $1000 antenna they're trying to sell me isn't even the one that tech support recommended I use and is actually the one they told me wouldn't work what the actual **** Telstra

  • ritalingrrl jennifer willmore (@ritalingrrl) reported

    what ******** i have direct debit set up for @Telstra and they just charged me $364 when my bill is is normally $99 i’m calling them rn but im freaking out so much i don’t have that money to spare i didn’t even realise until my card got declined at my psychiatrist appointment

  • JadaBellus ꨄ J₳Đ₳ 𓂀 ❌ Birthday Month 💃🏻 (@JadaBellus) reported

    @Telstra @8uttersBen That has to be the worst ‘we don’t give a ****’ answer 😌

  • bryanlattin Bryan Lattin (@bryanlattin) reported

    Email from @telstra today saying my plan was going up and my upload speed was halving. Paying more and effectively getting less. Not pleased after being a customer for a squillion years. Time to start browsing other providers.

  • lockie_crash Toobs (@lockie_crash) reported

    @nicksplitter @paigecardona Telstra is nothing more than a reseller... Their **** customer service and over the top pricing isn't wotth the (maybe) 2% higher quality speeds that you'll never even need or use

  • thecattery Ben🖖 🐨🇦🇺🚴🍺♻️☮ (@thecattery) reported

    @stinginthetail @Telstra Then directs you to 'text' them via the app with the world's worst AI and apparently no staff available in any case

  • usedphobic 💉✿ (@usedphobic) reported

    "omg please tell me my wifi providers dont know my history😭😭" i Guarantee you telstra does not give a **** that 1.22828.5838.284 went on xhamster

  • KatoombaReview Katoomba Financial Review (@KatoombaReview) reported

    @JoshFrydenberg No, it is not. He undermined public health, education, industrial relations, sold us out to fossil fuel companies, gave us the spurious culture wars, took us to war on a lie, failed to build and sold off infrastructure (Telstra). He was and is a mean and nasty little ****