Telstra outages and service status in Melbourne, Victoria
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 4, 8:56 AM GMT+10.
- Phone (44%)
- Internet (33%)
- Wi-fi (22%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3144 , 3012 , 3113 , 3051 , 3124 , 3057 and 3128 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Wi-fi | 1 day ago |
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Melbourne
|
Phone | 3 days ago |
|
Melbourne
|
Internet | 3 days ago |
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Melbourne
|
Wi-fi | 5 days ago |
|
Melbourne
|
Internet | 12 days ago |
|
Melbourne
|
Phone | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Eternity (@vEternity_) reported from Melbourne, VictoriaCould you imagine paying for 100 down 40 up n getting 16 down 1.2 up with packet loss out the ***? See I don't have to anymore thanks to @Telstra ! What ******** is going on mate?
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Pamela (@PamelaD888) reported from Melbourne, Victoria@Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra
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Ben (@czaxx) reported from Melbourne, VictoriaReceived a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.
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Shane Bryan (@ShaneBryan_IT) reported from Melbourne, Victoria@ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.
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Tania (@taniadalts) reported from Melbourne, Victoria@Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you
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Melissa Begg (@melsybegg) reported from Melbourne, Victoria@ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!
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Benedict (@The_Enunciator) reported from Melbourne, Victoria@RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Stacey Murray (@Stacey_Murray_) reported from Melbourne, Victoria@Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.
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Sam (@CTRL_ALT_DEL) reported from Melbourne, VictoriaI never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.
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Maggie Payne (@maggiepayne_) reported from Melbourne, Victoria@MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.
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Tim McMahon (@_TimMcMahon) reported from Melbourne, VictoriaTelstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Tim (@TimothyJ_23) reported from Melbourne, Victoria@Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺
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Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria@KenCrompton Vodafone are horrible and Telstra are way overpriced
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Johnny (@JohnnyLydon) reported from Melbourne, Victoria@JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaWalk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers
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Chris Nelson (@qldtrials) reported from Melbourne, Victoria@Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaDon’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****
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brooksieg (@brooksieg) reported from Melbourne, Victoria@telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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D.J. Grey (@akintowarlock) reported@AlboMP They also forced companies such as Telstra to sell me down the river, giving them unsolicited access to every single bit of what I do online 24/7. I remind you I have absolutely no criminal record. And even access the databases of the government, any and all legal forms I ever interacted with or approached or even considered, even supermarket transactions and camera data are delved into by them, posting the contents online ridiculing, mocking and insulting them. Even though they are the ones who have actively across the board disadvantaged me to a point of non-survival.
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ComradeGreen (@GreenComrade) reported@L0Nii210 going to start calling it the Tiktok Entertainment Centre Brought To You By Temu Sponsored by Telstra (with help from The Australian)
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LWright (@wright_l90101) reported@ajbott @Telstra Population growth has overwhelmed the Telstra towers in lots of areas I am told, congestion causing a lot of the problems. I have been told towers are being upgraded over last 2 weeks but I imagine it is a slow process.
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calmingdown (@joey8bitz) reported@1WeakGuttedDog Boost or JBHIFI cheaper and on Telstra network. Real no brainer. Vodafone unreliable.
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Kmoz (@imKMOZ) reported@shivjam @AllieHollyS Do belong!!! They have $35, $45 I believe and $55 and the $55 has HEAPS of data and you can keep your number and it’s still on Telstra network
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JoshAtticus (@joshatticus) reported@itsiclassic Like I would've just gone and called support from one of the free Telstra payphones if I'd known it was gonna take that long and the store couldn't do anything
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SNOOPREY (@SNOOPREY77) reported@Telstra Mobile service , reception lately has been slow on both personal and work phone
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Rory Kilpatrick 🏳️🌈🇮🇪🇦🇺 (Brad Close Fan) (@AflGlicko) reported@SgtButane Emptihad, Marvellously ****, Telstra Doom, Big Vic Colonialism Stadium
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Clay Waters (@louiewaterss) reportedPhysically walked in to a @Telstra store to buy the new modem and they literally would not let me buy it. I have to ring up and enquire about it. What kind of system is that? You have the modem on display. It's in stock. I want to buy it. I'm a decade long customer! Joke
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AL (@asewell6) reported@Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?