Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3121, 3054, 3124, 3152, 3056 and 3032.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Nathan Bobik
(@nathan_bobik) reported
from
Melbourne, State of Victoria
@Telstra Ran the test....says everything is ok, however these constant 30 second dropouts are becoming slightly annoying seeing I can’t seem to figure out a solution.
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.
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Dave Hall
(@skwashd) reported
from
Melbourne, State of Victoria
@Telstra Let’s wait and see. It can’t really be any worse than the “service” I’ve received since Saturday.
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
All I want from @Telstra is a working nbn service. Just please.
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Blair Hughes
(@MrBlairHughes) reported
from
Melbourne, State of Victoria
@Telstra Just odd how I can get 9 now live etc but nothing showing up on 19. Might be a rights issue re rugby on 10play or 10olay just doesn't do anything live. All good thanks
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💧 Makin' a Mess #ARRF 🇦🇺
(@leo_cadle) reported
from
Melbourne, State of Victoria
@EugeneWare What I had before, except not @Telstra because they are stupid and disconnected me for a technology swap that never happened
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Simon Pollock
(@gtvone) reported
from
Melbourne, State of Victoria
Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah
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Adam Eberbach
(@aeberbach) reported
from
Melbourne, State of Victoria
@jan_ekholm Well that blew up! I wasn’t watching. Yeah internal network with DNS as Pi-Hole, bridged to hardcoded DNS from Telstra. As for spyware set-top boxes, “smart” TVs etc., they don’t get a network connection at all.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@WildMN_34 @SWrightAU @ItsJustBaxy I had similar issues with my OG. Could never get it working. Traded for an X. Might be worth doing the All access thing with Telstra and then upgrading to Scarlett next year.
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Nial Finegan
(@NialFinegan) reported
from
Melbourne, State of Victoria
@redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)
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Drew James. 加油
(@trainspotter67) reported
from
Melbourne, State of Victoria
@OperationalInc1 @Telstra I was switched 24 Oct. was great got a few days. Then got this problem. Seems Middayish. Which wouldn’t be volume related. Tho the sms sends me messages that there are problems at 9am, when it is perfectly ok. Someone has really FU.
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Jarvis Johnson
(@Jarvascious) reported
from
Melbourne, State of Victoria
@domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.
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Gavin Lewis
(@gavinlewis89) reported
from
Melbourne, State of Victoria
@Telstra Thanks 🙂. I’m aware of the smart modem, but I shouldn’t have to pay to replace my existing Telstra supplied modem to work around a network issue. A free placement would be appreciated 😉
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matthew craig
(@whatmsees) reported
from
Melbourne, State of Victoria
Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore
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stuart pascoe
(@stpascoe) reported
from
Melbourne, State of Victoria
@Telstra No they were no help😤going to bed now hope it fixed by morning
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@colin_aus @BeauGiles @Aussie_BB Yeah, that’s the issue I’ve always had with Telstra. Service ok, but the support is so painful and makes you bang yourself head against a wall. What I like about ABB is they are extremely transparent with issues and even publish all their network capacity graphs online.
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stuart pascoe
(@stpascoe) reported
from
Melbourne, State of Victoria
So after so many years with @SamsungMobile starting at s2 till my current #S10Plus I brought an @Apple #ipadpro12 and have never been happier😀 so I've ordered the new #iPhone11ProMax #AppleWatchSeries5 and #airpods2 that should be here soon from @Telstra #appletips #applehelp
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💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.
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💧 Makin' a Mess #ARRF 🇦🇺
(@leo_cadle) reported
from
Melbourne, State of Victoria
So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Blair
(@jblair71) reported
Tried using @Telstra messaging service to find out about Bundle Plans & if I can combine my existing mobile services. Agent kept referring to home internet plans & wanted me to wait 10 minutes. It didn’t seem like they had a clue what they are doing. Experience -10 out of 10. 😡
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Ash
(@ashhstylesz) reported
@Telstra Not able to download the app right now so how does that help?
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Jaap Timmer
(@JaapTimmer) reported
@juantouthrie @mcewenrobbie @Telstra To stay on the same monopolised grid and continue to pay too much for poor connection
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HALI ՝՞֊՞
(@fkn_bakez) reported
@Master_Of_Me_ I worked for telstra 15 years ago, I used to call our customers and ensure they were on the right plans for mobile and internet and landline. (It was sales based) But they closed down all those call centres about 12 years back.
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Tony トニー
(@TonyCollis) reported
@Returnpuff Telstra are thieves. Left them in 1999 and swore never to give them another cent of my money
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Bjorn Engelhardt
(@bjornengelhardt) reported
@mcewenrobbie @Telstra Ive given up tweeting about poor service and now just leave them quietly and join someone else and give them a positive tweet or comment. **** companies have some poor social media jockey coping the brunt while the big ***** sip wine and talk about bullshit strategies
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Peter Stathopoulos
(@StathHawk) reported
@Vergops @Telstra It was very distressing for my mother who was without a telephone service for a number of weeks.
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Matt•G•
(@MG_1234_) reported
@Telstra Absolutely not. You failed. You lost a customer. It can’t be repaired
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paul mayo
(@psmayo) reported
@mcewenrobbie @Telstra Mate, I had a telstra bloke want to charge me $90 to look at an unused modem, and then connect HIS phone and say it worked. Turned out a password had been put on it that was not factory and it was brand new. I’ve never been so angry at someone so smug.