Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3142, 3056, 3004, 3207, 3122, 3977 and 3072.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 02/15/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @hexsteph @Telstra Pity telstras customer service is actually dirt and there is about a 90% chance of having a negative experience.

  • PaulMaric Paul Maric (@PaulMaric) reported from Melbourne, State of Victoria

    @glipschitz @trevorlong @Telstra @VodafoneAU That’s the problem. I’m occasionally in the middle of nowhere and need to be available for calls and data. If I didn’t have that work requirement I wouldn’t bother.

  • Melissankennedy Melissa Kennedy (@Melissankennedy) reported from Melbourne, State of Victoria

    @Telstra I’ve sent you a DM. My Nan is in hospital and needs to be able to call us. This is an urgent issue.

  • paulieferrari Paulie Ferrari (@paulieferrari) reported from Melbourne, State of Victoria

    @Telstra It's not been offered to me so No. I have replied and cc'd the privacy team myself so my complaint doesn't get lost again. Bit sad from a customer service lens really. Some great deals from other providers now that I have commenced actively looking

  • Sbarry86 Shaun (@Sbarry86) reported from Melbourne, State of Victoria

    @mpowney @Telstra Telstra also close of ombudsman complaints as dissatisfied. With out calling that customer. They are rude as

  • mattdelves Matt 🏳️‍🌈 (@mattdelves) reported from Melbourne, State of Victoria

    @freshtonic I’ve only noticed it when on Vodafone. Telstra has no problems.

  • byrnecore Shaun Byrne (@byrnecore) reported from Melbourne, State of Victoria

    The city loop’s internet connectivity is poor. I’m not sure if the traffic has increased or the type of traffic has changed. I do know I spend from southern cross to west Richmond turning my data on and off trying to find a legitimate connection though. Ping @Telstra

  • ferparra Nando 💪🇦🇺🇦🇷 (@ferparra) reported from Melbourne, State of Victoria

    @russkalz @Telstra @Microsoft Telstra’s strategy is trying to enter every single market on which they are terrible at.

  • Cram3073 Craig Morgan (@Cram3073) reported from Melbourne, State of Victoria

    @Telstra this is getting ridiculous with the outage in my area #3073 now we are out until the 24th June because some contractor stuffed up and dug the wrong cable. This started the week you sent me a modem to use on the #nbn once it’s activated but not giving

  • gussyboy81 Adam Wilson (@gussyboy81) reported from Melbourne, State of Victoria

    @Telstra The website reports no outage. My NTD box just has a solid red light on the alarm

  • byrnecore Shaun Byrne (@byrnecore) reported from Melbourne, State of Victoria

    @mcf_21 @Telstra It’s the Telstra network, not public dude! But yes, beware vulnerable public wifi!!

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @MeckeringBoy Can't get signal in Cabrini in Malvern unless you are with Telstra

  • TheRealBozza1 Jake Bozinovski 🐝⚫️⚪️ (@TheRealBozza1) reported from Melbourne, State of Victoria

    @Nat_Edwards @AFLcomau Nat, also I like to mention if you're a Telstra customer and your out and about it's data free.

  • TonySheahan Tony Sheahan (@TonySheahan) reported from Melbourne, State of Victoria

    @Telstra @SteveMolk Ryan, TigerAir gives better service than @Telstra Changing the colour of your company’s logo won’t help the stampede of customers fleeing the telco

  • stevescicluna Steve Scicluna (@stevescicluna) reported from Melbourne, State of Victoria

    @phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Telstra You guys were the premium. Australian provider with the best customer service. But you sent all your jobs overseas, made a lot of my friends redundant. Customer service and experience has suffered so greatly now your NPS scores are no longer made public out of embarrassment

  • slipperyseal Slippery Seal (@slipperyseal) reported from Melbourne, State of Victoria

    @Telstra no that's not the problem. not out of stock. you don't sell XR white in 128gb for example in any channel. it breaks your checkout. you can tell your developers or wait for them to notice

  • Melissankennedy Melissa Kennedy (@Melissankennedy) reported from Melbourne, State of Victoria

    @Telstra your technician who is still in the street is refusing to fix a fault that they created. He refuses to fix it. No customer service.

  • ChloeFomo Chloe Fomo 💜💙💚💛❤ (@ChloeFomo) reported from Melbourne, State of Victoria

    @Telstra Greg, thanks for your response however, It was reported to Telstra and all they wanted to know was who did it!! I don't have direct infornation on that one either. Still no-one has come out to fix it up.

  • PaulMaric Paul Maric (@PaulMaric) reported from Melbourne, State of Victoria

    @trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Purpleness1706 💙 PJ 💜 (@Purpleness1706) reported

    @Telstra whats going on with service on lower Fleurieu Peninsula? Three days, unable to QR in to shops, no mobile internet, unable to send MMS, cash only at Service stations??? Please do not say its my phone. Four of us, four different phones, all on Telstra NO service. #telstra

  • JeniCoutts_Melb Jeni Coutts (@JeniCoutts_Melb) reported

    Is it just me or has Telstra changed its phone system? Every time I dial a mobile number with a +61 in front I get a msg that ‘my service is not enabled to call this number’. This started happening during the past week. So strange - it’s happened to 2 others that I know @Telstra

  • geplusda Gerard De Rivia (@geplusda) reported

    God! I hate @Optus internet speed is so slow at 10:45AM on a Saturday! I am in bed and videos I want to watch won't download. 120GBs and I can't use it! Definitely switching to @Telstra

  • yaakov_h Yaakov - יעקב (@yaakov_h) reported

    (this bit wouldn’t have been a problem if Telstra had kept their Data Share SIMs cheap and affordable, rather than turning them all into Mobile Broadband plans ಠ_ಠ)

  • roisincymurphy Roisin Murphy (@roisincymurphy) reported

    @CSWherrett telstra network had a numbers leak

  • ChasinGhsts Siiilence (@ChasinGhsts) reported

    @Telstra I’ve chatted with your faults and they haven’t been able to fix it. The IP address that you have assigned be has been put on a spam watch list.

  • KayeThetimothy Timothy_kaye (@KayeThetimothy) reported

    @Telstra How’s that 5G issue?

  • Jackamanlol31 Slapjack Phil (@Jackamanlol31) reported

    Telstra is so **** ffs

  • theRedacted0ne Redaction (@theRedacted0ne) reported

    Also Telstra is ****

  • Griggy82 Shannon G (@Griggy82) reported

    @Telstra I haven't been able to recharge my prepaid sim for the last three months, as much as I like your tech support putting free recharges on, it's takes hours of my time every month! Can we actually fix the issue? I've been chatting with tech support since 9am still not fixed