Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	21 hours ago
Melbourne	Phone	2 days ago
Melbourne	Phone	4 days ago
Melbourne	Internet	6 days ago
Melbourne	Internet	6 days ago
Melbourne	Total Blackout	6 days ago

Community Discussion

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Tim McMahon (@_TimMcMahon) reported 8 seconds ago from Melbourne, Victoria

  Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

• 
  Mitch Robinson (@MitchRobinson_) reported 3 minutes ago from Melbourne, Victoria

  @bkubel That’s Telstra, did #StayHome March last year then #StaySafe most of the last year or so, and updated to #LetsVaxx around like June. So far as I know it’s on all phones they support

• 
  Tizm™ (@TizmWorld) reported 5 minutes ago from Melbourne, Victoria

  @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

• 
  ✨ Miss Natski ✨ (@Natski82) reported 16 minutes ago from Melbourne, Victoria

  @Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence

• 
  Timothy 💉💉💉 (@timothy_89) reported 23 minutes ago from Melbourne, Victoria

  Only getting 3G in collingwood @Telstra 5G outage?

• 
  Nikki Clare (@Niksterisms) reported 26 minutes ago from Melbourne, Victoria

  Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?

• 
  Dale Monteith (@dgmonty16) reported 30 minutes ago from Melbourne, Victoria

  @debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service

• 
  Clare Murphy (@ClareAliceMurph) reported 30 minutes ago from Melbourne, Victoria

  @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 38 minutes ago from Melbourne, Victoria

  @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

• 
  Brian Humphries (@rocky1622) reported 42 minutes ago from Melbourne, Victoria

  Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

• 
  Tim McMahon (@_TimMcMahon) reported 43 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

• 
  CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported 45 minutes ago from Melbourne, Victoria

  @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

• 
  Brian Humphries (@rocky1622) reported 47 minutes ago from Melbourne, Victoria

  Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

• 
  Marc Christie (@Marc1983x) reported 48 minutes ago from Melbourne, Victoria

  Hey @Telstra is there an issue with crossed lines or something on the 4g network?

• 
  Tony Margaritis (@sthmel) reported 50 minutes ago from Melbourne, Victoria

  @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

• 
  Glenn Hampson (@GlennHampson) reported 52 minutes ago from Melbourne, Victoria

  @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

• 
  Tony Margaritis (@sthmel) reported 52 minutes ago from Melbourne, Victoria

  @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

• 
  Tim McMahon (@_TimMcMahon) reported 55 minutes ago from Melbourne, Victoria

  6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

• 
  DevaDev (@DevaDev21) reported 58 minutes ago from Melbourne, Victoria

  @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

• 
  Michelle Redfern (@RedfernMichelle) reported 58 minutes ago from Melbourne, Victoria

  @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Wilson (@jfwfreo) reported 9 minutes ago

  @immyonboard @Telstra If you are talking about NBN, there are many choices of ISPs that are superior to Telstra. If you need mobile, anyone on the Vodafone network is probably the best (seems to be the most reliable of the 3 networks)

• 
  me (@Worthbeing) reported 9 minutes ago

  Telstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!

• 
  Lucy Graham (@montrosegraham) reported 10 minutes ago

  @News24Aust Three people died. One person died in the more recent Telstra outage. Australians are supposed to trust the government with Digital ID?

• 
  Humanitarianella (@BecauseImElle) reported 10 minutes ago

  @myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  Mo Syed (@msyed_) reported 18 minutes ago

  When ChatGPT Beats High-Priced Lawyers in Court 1/9 A Sydney uni lecturer just beat a university’s legal team in court using ChatGPT. Telstra bumped its CEO’s pay right after cutting jobs and crashing the network. And researchers found a way to hack a Boeing 737 with a device the size of a 20-cent coin. Here is the tech news that actually matters this week 🧵👇 2/9 Greg Baker, an IT lecturer at Macquarie University, took on his employer at the Fair Work Commission over new casual conversion rules. The university brought trained lawyers. Baker brought ChatGPT. The tribunal ruled in his favour, handing him a permanent part-time role in a historic test of untested employment laws. 3/9 This is why people get excited about everyday AI. Hiring a workplace lawyer to fight an employer costs thousands before you even walk through the door. An LLM can comb through legislation, draft arguments, and help someone represent themselves without spending a fortune. The real shift isn't AI replacing judges. It's giving ordinary workers the legal firepower usually reserved for big HR departments. 4/9 Anthropic confirmed Claude will soon add invisible watermarks to text and files to meet EU rules. The watermark stays attached even after you copy, paste, or tweak the wording. Some users are already cancelling subscriptions over it. Nobody wants to hand in a report they spent hours editing only for an automated filter to flag the entire thing as machine-written. 5/9 Telstra decided to give its CEO a base pay bump. The timing is wild: • A massive nationwide network outage in July • 1,200 staff cut across the year • A slump in top-line revenue • Threats to freeze regional mobile investments if the ACCC pushes for domestic roaming Corporate boards have an incredible ability to read the room completely backwards. 6/9 A routine "system update" triggered a major Mastercard outage across Australia this week. Shoppers got stuck at checkouts with full trolleys and tap-and-go cards declining everywhere. We keep pushing towards a cashless economy, but our payment rails fall over whenever someone pushes the wrong configuration file. 7/9 Security researchers proved they could compromise a Boeing 737 using a coin-sized hardware device. It took them roughly 60 seconds to gain access. Physical plane safety used to be about rivets and engines. Modern aviation is networks, firmware, and bus architectures. If you can physically plug into a port, the jet is just another computer with wings. 8/9 Retailers are now testing facial recognition scans at the register so you can pay for your flat white with your face. It saves about two seconds compared to tapping a phone. In return, a commercial database gets your biometric scan. Hard pass on trading facial geometry for a cappuccino. 9/9 The thread tying all of this together: AI is levelling the playing field for individuals against giant institutions. Meanwhile, critical infrastructure (planes, payments, telcos) is becoming more fragile by the day. Tech works best when it empowers people, not when it creates single points of failure.

• 
  John Merchant (@_JohnMerchant) reported 20 minutes ago

  @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.

• 
  Ray G Kosanjic (@kosanjic) reported 21 minutes ago

  @PeterD84508 @DHughesy You idiot. Both sides of parliament agreed to sell. It was costing Australians hundreds of millions as a public service model. If Telstra was government owned now we’d be further down a hole.

• 
  Mark Moran (@72mcm) reported 22 minutes ago

  @Telstra why has the website for booking appointments at your “OrionSpringfield QLD” store been broken for months now? Talk to staff in store, and they say “Yeah we know, no clue who is meant to fix that” , Try to call to book, calls never answered and messages never returned

• 
  Simon Cotter (@SimonCotter62) reported 23 minutes ago

  @goodfoodgal It was all about the money/share prices and to test our compliance. We passed with flying colours (most of us) We now add the national telstra emergency alert to QR codes, cameras etc and then all we need is a social score system. “ none shall buy or sell except with the mark”

• 
  Husky (@huskyaustralia) reported 24 minutes ago

  Is Telstra down again ?!?