Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3068, 3142, 3051, 3205, 3114 and 3065.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Aaron Wallis
(@d2kagw) reported
from
Melbourne, State of Victoria
@Telstra I spoke to your call centre yesterday who said there was an issue with activations. Its been 40 hours since I tried activating the eSim on my iPhone 11, which is a replacement for my physical sim in my old iPhone X. Please helllllppppppp
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Nathan Bobik
(@nathan_bobik) reported
from
Melbourne, State of Victoria
@Telstra Ran the test....says everything is ok, however these constant 30 second dropouts are becoming slightly annoying seeing I can’t seem to figure out a solution.
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matthew craig
(@whatmsees) reported
from
Melbourne, State of Victoria
Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore
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Darth Fantasy
(@grand_fantasy) reported
from
Melbourne, State of Victoria
@Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.
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Simon
(@learning2tri) reported
from
Melbourne, State of Victoria
Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.
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Samuel Janda
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.
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abhi
(@abhi_bhola) reported
from
Melbourne, State of Victoria
@Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback
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Much
(@muchmoreamusing) reported
from
Melbourne, State of Victoria
@Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.
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Blair Hughes
(@MrBlairHughes) reported
from
Melbourne, State of Victoria
@Telstra Just odd how I can get 9 now live etc but nothing showing up on 19. Might be a rights issue re rugby on 10play or 10olay just doesn't do anything live. All good thanks
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Nial Finegan
(@NialFinegan) reported
from
Melbourne, State of Victoria
@redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)
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Adam Eberbach
(@aeberbach) reported
from
Melbourne, State of Victoria
@jan_ekholm Well that blew up! I wasn’t watching. Yeah internal network with DNS as Pi-Hole, bridged to hardcoded DNS from Telstra. As for spyware set-top boxes, “smart” TVs etc., they don’t get a network connection at all.
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💧Robyn D💦
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@colin_aus @BeauGiles @Aussie_BB Yeah, that’s the issue I’ve always had with Telstra. Service ok, but the support is so painful and makes you bang yourself head against a wall. What I like about ABB is they are extremely transparent with issues and even publish all their network capacity graphs online.
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💧 Makin' a Mess #ARRF 🇦🇺
(@leo_cadle) reported
from
Melbourne, State of Victoria
So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days
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Dave Hall
(@skwashd) reported
from
Melbourne, State of Victoria
@Telstra Let’s wait and see. It can’t really be any worse than the “service” I’ve received since Saturday.
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Rebecca Glenton
(@MsGlenton) reported
from
Melbourne, State of Victoria
Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!
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tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.
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mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra I can't even sign in. I thought the pin may have been a viable alternative
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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@duncanhart@fediverse.partners
(@duncanhart) reported
@andy_penn your online cust. service ppl are nice enough but i've wasted hours to be told that my esim has been deleted from my device. Now I have to do the work to go and reprovision it myself. What a joke @telstra is
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Kong Khee Veng
(@KongZM) reported
@Telstra My perfect game night would be in my comfortable PJs and play Assassin's Creed while my kids in bed. No interruptions, no service updates no internet hiccups. That's bliss #GameNight @Telstra
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David Collinge
(@dkcollinge) reported
Don't worry @telstra got to 1 hr 30 mins and just gave up. If this was any other company in Australia you'd be hauled before a judge for falsely advertising that you actually have any staff working in "support".
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Chopsticks
(@mtchopsticks) reported
@Telstra Hi yes, I will be, just grabbing the rest of the screenshots to share, our experience has been poor to say the least.
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ellajames
(@ellajames) reported
@therandomswill Australia's a bit broken at the moment. Just read on here a farmer and her husband, trying to talk to Telstra to get their mobiles and landline reconnected after flooding. Can't get a straight answer. I'm in LA got my first Moderna 10 days ago.
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🕯 RonniSalt 🕯
(@RonniSalt) reported
@TheNakedFarmers @PaulFletcherMP @Telstra customer service are trained to do whatever possible to stop sending a live person to your property; at any or all costs, even if it's life threatening. Telstra's neglect of rural people is disgusting - and it appears none of them care what happens to you.
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Carole 🐀bag
(@CaroletheStrong) reported
@TheNakedFarmers @RonniSalt @PaulFletcherMP As I told another friend yesterday contact Telstra on Twitter first try their PM and if that doesn’t work take it public! I had to do this for my 93 yo mum who was distraught that her phone was not working! Good luck 🤞
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Dan Andrews' robotic exoskeleton
(@elronxenu) reported
You know things are getting weird when you wake up, just having dreamt about Telstra change management procedures and pager network message identifiers.
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ben
(@ben90361156) reported
@Telstra you have by far the lowest customer support of any company I’ve ever dealt with, it’s actually embarrassing that your Australian. Fancy sending all the support/call centre work overseas just to make a few extra dollars. When decisions are made for money people suffer
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Deb B
(@debkev62) reported
@scootertooter7 I thought stuff like that only happened with @Telstra , which is Australia’s main network provider. They couldn’t organise a sandwich for a picnic.