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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 14, 11:14 AM GMT+10.
  • 50% Internet (50%)
  • 39% Phone (39%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3124 , 3057 , 3128 , 3204 , 3123 , 3121 and 3030 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 4 days ago
Melbourne Internet 4 days ago
Melbourne Phone 5 days ago
Melbourne Phone 6 days ago
Melbourne Internet 13 days ago
Melbourne E-mail 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

  • taniadalts
    Tania (@taniadalts) reported from Melbourne, Victoria

    @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

  • RedfernMichelle
    Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria

    @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?

  • PamelaD888
    Pamela (@PamelaD888) reported from Melbourne, Victoria

    @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

  • SgtJackVX35482
    Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, Victoria

    @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @KenCrompton Vodafone are horrible and Telstra are way overpriced

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

  • Woody_Alyx
    Woody Alyx (@Woody_Alyx) reported from Melbourne, Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • daniel2509
    Danial Smith (@daniel2509) reported from Melbourne, Victoria

    @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

  • DanRobMat
    Daniel Matthews (@DanRobMat) reported from Melbourne, Victoria

    @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • PeterBannan5
    Peter Bannan (@PeterBannan5) reported from Melbourne, Victoria

    Hey @Telstra, your app is down. Makes it difficult to pay you…

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    @3bsBruce @SydGuy78 Process was simple as with @VodafoneAU - on the new iPhone just went to settings > mobile > add eSIM from nearby phone - took a few minutes😳😳 Surprised the others are having such a hard time. You’d think Telstra of all carriers given their size would have their **** together.

  • nicksplitter
    Nick Splitter (@nicksplitter) reported from Melbourne, Victoria

    . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra No buffering issues but it was stuttering but again today is not what I was complaining about

  • Inferno357
    Pepehands (@Inferno357) reported

    @Mark49438347 @PubRockVersion Telstra is required to operate payphones as part of the Universal Service Obligations, except they're now free because they can't be bothered fixing them everytime some some bogan smashes open the coin box.

  • Vic_Maidenless
    ⚡🏳️‍⚧️⛓️Θ Aunty ⚢ Vic Δ⛓️🇦🇺⚡️ (@Vic_Maidenless) reported

    @Dycbf1 The redeeming thing about them being on the telstra network and and being cheap

  • too_good1
    Kim B (@too_good1) reported

    @Telstra what’s going on with internet in area code 2640?? It’s been up & down constantly since Wednesday.. 8 times dropping out. Is it inland rail causing the issue??? We are close to train station.. call centre is no help!

  • ARTCvan
    ARTCvan 🍉 (@ARTCvan) reported

    @frokfrdk don't forget Telstra/TPG/Optus might just block it from the network for no reason either... expensive *** paper weight

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra You guys providing inadequate service is not something I should be trouble shooting it’s something you guys should be doing

  • AronRoach7
    Aron Roach (@AronRoach7) reported

    @taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.

  • imKMOZ
    Kmoz (@imKMOZ) reported

    @shivjam @AllieHollyS Do belong!!! They have $35, $45 I believe and $55 and the $55 has HEAPS of data and you can keep your number and it’s still on Telstra network

  • willgotsis
    Will G (@willgotsis) reported

    @Gatty54 Same thing happened to us few years ago. Telstra, JB Hi-Fi, lucky it was all at like 3am and our bank put a hold on our card (debit card). We found out it was a girl in reception at a hotel we paid for. We confirmed details with her of card over phone. Never again. Ours was $9K.

  • 39loulou
    mary blackman (@39loulou) reported

    @blowingtom2 @JohnAndersonAC Name calling, so early in the discussion. Do you remember how Howard sold off our Gold in the dip? D’ya know how much that would be worth in today’s $$. Did you know they also sold off Comm Bank & Telstra to cover baby bonus cheques and utes? Research Howard worst PM ever#auspol