Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Wi-fi	5 days ago
Melbourne	Internet	6 days ago
Melbourne	Internet	8 days ago
Melbourne	Phone	17 days ago
Melbourne	Internet	17 days ago
Melbourne	Internet	18 days ago

Community Discussion

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 6 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

• 
  Nikki Clare (@Niksterisms) reported 7 minutes ago from Melbourne, Victoria

  @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 9 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

• 
  Tim (@TimothyJ_23) reported 11 minutes ago from Melbourne, Victoria

  @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

• 
  Paul (@MervtheMonster) reported 12 minutes ago from Melbourne, Victoria

  @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 13 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  Lous (@lousanti) reported 20 minutes ago from Melbourne, Victoria

  @Telstra really. Pay a bill 2 days late and get slugged with a late fee that is 20% of the bill. That is really poor, greedy and nasty. So much for customer loyalty!

• 
  Damian Marley 🚀 (@asteroidproject) reported 22 minutes ago from Melbourne, Victoria

  Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.

• 
  Ade (@BillieHill64) reported 22 minutes ago from Melbourne, Victoria

  @MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…

• 
  Nick Splitter (@nicksplitter) reported 23 minutes ago from Melbourne, Victoria

  . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

• 
  Brian Humphries (@rocky1622) reported 34 minutes ago from Melbourne, Victoria

  Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

• 
  Kyle Minall (@kyleminall) reported 35 minutes ago from Melbourne, Victoria

  @Telstra Data was DEFINITELY not working for ~10 mins in Melbourne.

• 
  Tizm™ (@TizmWorld) reported 37 minutes ago from Melbourne, Victoria

  @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

• 
  Tim McMahon (@_TimMcMahon) reported 42 minutes ago from Melbourne, Victoria

  @vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.

• 
  Eileen Ormsby (@EileenOrmsby) reported 46 minutes ago from Melbourne, Victoria

  @Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution

• 
  Michael Jessopp (@ppossej) reported 49 minutes ago from Melbourne, Victoria

  Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

• 
  Tania (@taniadalts) reported 53 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

• 
  Glenn Hampson 🐢 (@GlennHampson) reported 1 hour ago from Melbourne, Victoria

  @PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.

• 
  Trevor Young (@trevoryoung) reported 1 hour ago from Melbourne, Victoria

  @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

• 
  vito m (@vitomattvm) reported 1 hour ago from Melbourne, Victoria

  @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 6 minutes ago

  @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Can you also explain the photo information? Thank you.

• 
  C³ vie (@kianameilover) reported 9 minutes ago

  @andronauts @KarmicVictim if only Melbournes was reliable 💔 i remember getting stranded in the city bc of some telstra outage and was forced to book $200 hotel to not die from cold urticaria djajdjsjdj, sydney PT is nice and the Melbourne trams tho

• 
  ame (@JUDGEMENTCORE) reported 11 minutes ago

  telstra can you fix your **** i lag out eevery 30 seconds i literally cannot do anything with this

• 
  daisymay4263 🌼🌼🌼 (@daisymay4263) reported 13 minutes ago

  Seems perfectly legit, reward people for failures …. 🙄 Telstra has paid its chief executive, Vicki Brady, $6.8m for the year ending in June, after docking 20% of her bonus in response to the network’s nationwide outage in July. The company reported financial results on Thursday. Its board met on Monday and decided to cut Brady’s bonus by $607,000 – but she still took home a $700,000 pay rise as she was awarded a total of $6.1m the year before.

• 
  Baiyang **** (@NJCMLAB) reported 15 minutes ago

  @MinotaurStocks In the Q2 conference call, it stated Telstra (Australia) as the new HomeSecure partner. "Third, we secured a new win ---, adding our HomeSecure service in another country. The HomeSecure solution enhances threat protection across the Telstra's ---"

• 
  Advice from an Aussie🇦🇺 (@Sheldone) reported 16 minutes ago

  @Telstra when are you going to get over this crap appt ****? I just want to buy a new Wifi toggle! And why are three staff members sitting and laughing together while there’s 4 ppl waiting? Wait, now there’s 4 staff members chatting.

• 
  Paradoxa (@Paradoxa18) reported 16 minutes ago

  @Telstra Please Phone out May 30 only back a few days before out again It's a known issue

• 
  Violence is a construct (@wokeupviolent) reported 17 minutes ago

  [REUTERS] Telstra says external review finds network timing system caused July outage

• 
  Joseph Thomas (@j_seph_th_mas) reported 17 minutes ago

  Twelve live Australian job ads integrate AI in the title with enablement, transformation, automation, or change. Only ten companies have posted them. HESTA is hiring an “Enterprise AI Enablement Lead,” TAL an “AI and Automation Lead,”  IAG an “AI and Automation Principal.” Aware Super wants an “AI Strategy Change Lead”. CBA’s is a financial crime compliance role, and Insignia Financial’s is in risk. Four engineering roles at Canva, Xero, and Telstra. Which leaves two, and both are at EY. One is an “Associate Partner - Solutions Architect - AI Transformation,” sold through its Microsoft alliance. The other is a “Transformation and AI Marketing Leader” on a 12-month parental leave cover to take EY’s AI transformation offering to market. It’s the only live Australian marketing role in the twelve, and the AI capability it asks for- advanced use of Copilot, ChatGPT, and Perplexity- is in the optional skills. I built a workforce intelligence platform, and I’m analysing how AI is being written into new job roles. As of 27th August 2026, it holds 1,603 live Australian specs across 102 companies. Of 1,522 live marketing specs globally, 232 are AI-central, roles where AI is core or supporting the work as written. Of those, 179 (77.2%) carry no decision architecture. Nothing about who checks the model or who can override it, and no one is named accountable for what it produces. Across all functions, it’s 65.1%. Marketing is 12.1 points worse. Australian marketing is 101 live specs. Eight are AI-central, and seven of them have zero decision architecture. A CMO who hasn’t hired for this borrows it from an agency. Agencies post AI-central roles in 13.3% of 2,763 live specs. The banks and insurers they pitch to post them in 13.2% of 2,261. The seller and the buyer are hiring at the same rate. One Australian marketing team has written the role properly. NAB advertised a Head of Agentic Marketing in May, asking the hire to support the “redesign of marketing operating models and workflows using AI agents,” with humans kept in the loop and someone named accountable for what the agents produce. It scored 4 out of 4 in decision architecture, the only Australian marketing spec in 402 to do so. It hasn’t been live since 7th June 2026.

• 
  Howard (@howardw46) reported 18 minutes ago

  @maccaburbsvoice @Telstra This was about Telstra service ie phone connectivity!