Telstra Outage Report in Melbourne, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3142, 3121, 3056, 3122, 3977, 3032 and 3141.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (44%)
-
Phone (36%)
-
Wi-fi (9%)
-
E-mail (6%)
-
Total Blackout (3%)
-
TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra Nope that live chat was a waste of time. Spent 20min work a stupid bot that was no help at all. This whole process has been a disaster.
-
Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.
-
tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra iain, it’s not listed. we noticed the problem last week. our kids’ schools are impacted too. i tell ya, something’s up. it’d be good to know what it is and get it fixed. until then, i’m hot spotting with my phone for reliable connection.
-
Rebecca Glenton
(@MsGlenton) reported
from
Melbourne, State of Victoria
Once again I am spending my Saturday morning trying to get mobile internet! Thanks @Telstra for the 6 week wait and still no service to my mobile broadband!!
-
Much
(@muchmoreamusing) reported
from
Melbourne, State of Victoria
@Telstra I even called an hour before the latest attendance time to check they were still coming and given zero info. I asked to make a complaint and was just transferred to general sales team. Needed the line in to the building be checked to ensure the service was properly connected.
-
mikey
(@coachbear) reported
from
Melbourne, State of Victoria
@Telstra I can't even sign in. I thought the pin may have been a viable alternative
-
ajay che 💉
(@li_dpq) reported
from
Melbourne, State of Victoria
Glad my issue was resolved so quickly this time round! Thanks @Telstra.
-
abhi
(@abhi_bhola) reported
from
Melbourne, State of Victoria
@Telstra @andy_penn longtime customer on your top iPhone plans... feels like you have gone back with 11 plans... poor value... was genuinely expecting better #just #feedback
-
Darth Fantasy
(@grand_fantasy) reported
from
Melbourne, State of Victoria
@Telstra Don’t pet yourself on the back too soon. I’m using your network but under Belong, because Telstra’s prices for data suck. I know it’s a Telstra division, but still.
-
lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!
-
JustCrin🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬
-
Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider
-
Alexander Robinson
(@alexanderaviate) reported
from
Melbourne, State of Victoria
@Telstra @nickspinks Same issue here.
-
Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous
-
lg
(@lucygribble) reported
from
Melbourne, State of Victoria
@Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right
-
Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock
-
ebb
(@thycliffoconda) reported
from
Melbourne, State of Victoria
Maybe if we don’t pay our bills, @Telstra might actually fix their network. Can’t use 4g because it’s trash and god forbid if you try and use the wifi. 🙄
-
Justin Kudnig
(@CaptainCanola) reported
from
Melbourne, State of Victoria
@Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎
-
tim moss
(@unintimidating) reported
from
Melbourne, State of Victoria
@Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter
-
Luana TG
(@luana_bananaa) reported
from
Melbourne, State of Victoria
@Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
John Kerby
(@JPKCFO) reported
@Telstra I have been on hold for an hr te my ADSL. Download 1.2mbs & upload .36mbs. Tried using the text messaging same result. No one can help. The CEO needs to be held accountable for this pathetic service.
-
Sandy knows integrity is lacking in politics 🎀
(@SandyinKatoomba) reported
@Telstra HOW DO I GET MY old LANDLINE DISCONNECTED BY SPEAKING TO A REAL HUMAN? I have just had eye surgery and can’t “do” the app link you keep sending me after you hang up. Typing this has taken much squinting... Your 13 number has hung up on me 3 times now!
-
The_Aussie_Damo
(@Damofegus1) reported
@Telstra I have tried to be patient but 4 days later and 4 different occasions of having to repeat my issue over and over via a chat box window is driving me up the wall. The chat box is not working for customer service, they don’t get back to me for 30mins each time!
-
GrumpyPantsHS
(@grumpypantsHS) reported
@Telstra 80 minutes and waiting via online chat. 1 month since paperwork submitted in store. Can I get some help please
-
David Shackleton
(@eventrical) reported
@Telstra I'm glad you agree that it's odd. I have tried MANY times and MANY hours on the useless chat trying to find a support agent that understood. One chat agent took 1.5hours just to respond to my answers of name and date of birth, & the total time spent on the chat was nearly 8hrs!
-
Izzy 💦🌵
(@Floamii) reported
@Telstra can you like hurry up and fix this my friends and I wanted to watch a movie together over Skype but we can’t now thanks Telstra out of all days to **** up you choose today
-
BILLY FOSTER PHOTOGRAPHY
(@BillyFosterPics) reported
There needs to be a basic level of understanding and communication between both parties but as a result of cost cutting Telstra failed dismally to provide that service and that’s not fair on the call centre worker or the customer. Finally fixed via text message 5 hrs later.
-
Hugh Robertson
(@Hugh_Robertson1) reported
@Telstra you are a complete joke. Trying to get into contact with you and after 5 attempts I still cannot speak to a person. This is not great customer service.
-
Chris Cash
(@GoblinParade) reported
Why doesn't @Telstra have a PHONE NUMBER we can call if we need help/assistance?
-
BurwoodBeike
(@BurwoodBeike) reported
@Telstra Keysborough area has no network working. Could you please check?