Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Apr 11, 12:20 AM GMT+10.
- Phone (42%)
- Internet (32%)
- E-mail (13%)
- Wi-fi (8%)
- Total Blackout (5%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3056 , 3123 , 3121 , 3002 , 3051 , 3153 and 3090 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Internet | 1 day ago |
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Melbourne
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Phone | 2 days ago |
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Melbourne
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Phone | 2 days ago |
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Melbourne
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Wi-fi | 5 days ago |
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Melbourne
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Internet | 6 days ago |
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Melbourne
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Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Adam (@Adam_Goldman) reported from Melbourne, Victoria@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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Maggie Payne (@maggiepayne_) reported from Melbourne, Victoria@MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service
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Ayelbee (@ayelbee1) reported from Melbourne, VictoriaGood Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Mitch Robinson (@MitchRobinson_) reported from Melbourne, Victoria@bkubel That’s Telstra, did #StayHome March last year then #StaySafe most of the last year or so, and updated to #LetsVaxx around like June. So far as I know it’s on all phones they support
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Pamela (@PamelaD888) reported from Melbourne, Victoria@Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra
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Eileen Ormsby (@EileenOrmsby) reported from Melbourne, Victoria@Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution
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Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria@lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls
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Ben (@czaxx) reported from Melbourne, VictoriaReceived a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.
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Peter Bannan (@PeterBannan5) reported from Melbourne, Victoria@Telstra That takes me to sign in, which takes me back to my account and the app.
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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Shane Bryan (@ShaneBryan_IT) reported from Melbourne, Victoria@ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.
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vito m (@vitomattvm) reported from Melbourne, Victoria@Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria@Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.
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Marc Christie (@Marc1983x) reported from Melbourne, VictoriaHey @Telstra is there an issue with crossed lines or something on the 4g network?
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Kate (@Kate_B_Melb) reported from Melbourne, Victoria@beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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vito m (@vitomattvm) reported from Melbourne, VictoriaHey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….
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Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, Victoria@TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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⚡︎♖♤ V A L E R Y E - G R A V E S ♤♖⚡︎ (@ValeryeSnep) reportedAfter being a loyal customer to Telstra for as long as I can remember, starting with prepaid credit to a Bring Your Own Device simcard plan, I've swapped to Belong mobile. I'm not accepting a ten dollar increase to my phone bill with no additional exrltras. **** you Telsta.
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Karlos (@karlos_hagen) reported@electricfuture5 @Telstra I’ve been with everyday mobile (Woolies) for a few years. Cheap, Telstra network and nill issues. I can swing you a referral code if you need
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miss_84 (@Miss__84) reportedAgaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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TheGrassman (@TheGrassmanVT) reported@Telstra My Dearest Matthew, Thank you for reaching out to my tweet of frustration and anger, i would like to first apologize for calling Telstra a nerd. while i did not expect a response i will gladly reply with the status of my network.
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Mick P (@cimatesrv) reported@PaulineHansonOz I'll. Vote for you for that reason alone can you also fix telstra
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Bron (@Bron91856683607) reportedTelstra mobile network is profeting from stolen intellectual property thefts and silencing victims of thefts even shutting down emergency calls to victims mobile phone in 2009 after profeting from stolen ideas Telstra is getting
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Night Bird (@spooky_girl) reported@Piiiiickles We switched to Aussie after appalling service & constant issues with Telstra. Superloop are ok too (I used them when I was on my own & there were some issues but always well communicated and resolved quickly).
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Jackson (@jacksondavis316) reported@talyasalem Valid haha. The Telstra whistling one when you're getting belted is the worst too
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MickintheGong🍞 (@MickinGong) reported@CundyBradley Issues with Telstra some places today. Could be that