Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3006, 3108, 3067, 3187, 3046, 3032 and 3019.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@refoxing @TurnbullMalcolm Turdball you have fibre to the home and most of the rest of us have crap. Your mongrel nbn includes heaps of crumbling ex Telstra infrastructure that will require replacement in 5-10 years and cost us billions extra
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
So anytime the weather is bad our internet dies. Tried to call @Telstra about it last night because we’re certain it’s a faulty modem but apparently their call centres are no longer 24 hrs. It’s going to be a long lockdown.
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Cam Salton
(@CamSalton) reported
from
Melbourne, State of Victoria
Seems like @Telstra is having some problems with their online store. Been this way for 2 days now when I try and buy something.
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Tim Carville
(@TimCarville) reported
from
Melbourne, State of Victoria
@findlay_47 @marcmurphy3 @Telstra Well that and when he broke Atkins jaw with a coward punch from behind. Clarkson isn't a man of dignity, never has been.
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Valki/ Anthony Constant 54 p15/a14/m11
(@Valki19047234) reported
from
Melbourne, State of Victoria
Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.
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Kate
(@_KGreally) reported
from
Melbourne, State of Victoria
@TPG_Telecom She's done this and spent 15 hours on the phone to no avail. She spend $400 to change her provider to Telstra due to TPG'S failure to address the phone line being broken
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Damien
(@DamienZuch) reported
from
Melbourne, State of Victoria
@rosscoulthart @Telstra @NBN_Australia This deserved a re-tweet and a like. The system is broken and needs to be replaced. Total waste of money!
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Andrew Wirski 🇭🇲
(@AndrewWirski) reported
from
Melbourne, State of Victoria
Telstra consumer service is non existent.
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Melbourne, State of Victoria
@JenBrockie @Telstra I had MEGA issues with Telstra recently and contacted the Telecommunications Industry Ombudsman. The very next day Telstra called me and the ridiculously LONG-STANDING was sorted out. Perhaps give them a call. 💜
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Jan Laczynski
(@YYarni) reported
from
Melbourne, State of Victoria
@tdolling @Telstra @Telstra_news C'mon @andy_penn Please help one channel 7 news finest reporter's get their internet connection back on
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infinitereality
(@infinitereality) reported
from
Melbourne, State of Victoria
Shut ******** up I have no Internet at all people complaining about #ADSL #nbn i’m about to run out of data on my family plan someone help me at Telstra just send the goddamn modem just send it or I’ll pick it up and risk my life for the Internet
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BSP
(@44_BSP) reported
from
Melbourne, State of Victoria
Hello @Telstra please reply. Your internet today, like most days, has been extraordinarily poor and I am struggling to contain my excitement at receiving yet another full price bill for your half-price service.
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Dan Pitt
(@NuckPitt) reported
from
Melbourne, State of Victoria
@Telstra my contract is coming to and end and I can’t get any customer service even though I am paying my bills. How do I cancel my account! if you pull your finger out change it! If I am over charged past my contract I won’t be paying as there is no customer service. #telstra
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Nick Johnstone
(@NickJohnstone2) reported
from
Melbourne, State of Victoria
Dude rings me on the phone and says he is here to fix our NBN which drops out intermittently 228 times a day and says “can you come out and open the gate” , I say “it’s not locked, slide it to the right”, he says “ no I can’t open it”. That’s confidence thanks Telstra!
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@katehodgson_au It’s been the most unreliable service since the day we switched over. Every time it rains the net goes down and Telstra has just shrugged when we’ve complained. Now their call centres aren’t operating on the weekends and their live chat isn’t always online.
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_oARIESo_
(@__aries_____) reported
from
Melbourne, State of Victoria
@joshgnosis @Telstra Can confirm, same problem here too
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matt findlay
(@findlay_47) reported
from
Melbourne, State of Victoria
@marcmurphy3 @Telstra Have never forgiven clarkson/hawks for that
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@revolios @Telstra I actually can’t agree with you more. The frustrating thing is I have been redeployed in another large company to help with the call centre backlog and I currently can’t do that because Telstra didn’t see the value in moving their own staff remotely.
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Julia silvester
(@silvester_julia) reported
from
Melbourne, State of Victoria
@Telstra #telstra #complaint #billing can’t get in contact with Telstra to query a bill. Around and around in circles. No way to lodge an issue on line and live chat not avalible. I’ve tried for days.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Xr globalised
(@sarah_andros88) reported
@Telstra They said that you guys need to contact your legal team due to damage to reputation loss on income and to refund the payments for last 4 years
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Mark Fowler
(@mdfowler100) reported
@Telstra Please send details of said team. My experience in the past when trying to report these issues is that you have to wait forever in queue. You then get transferred about 3 times. And when you think you might almost get to the right person, the phone call drops out. #startagain 🤯
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𝕋𝕙𝕖 𝕄𝕚𝕟𝕩𝕠𝕘𝕪𝕟𝕚𝕤𝕥™🦇🔞(OG 𝐿𝒶𝒹𝓎 𝒟)
(@LadyDaemontus) reported
@Avigncourt Exactly but explaining that and trying to get that through to them is the nightmare part. Also explaining to them what landline connections are for the modems that Telstra still sends. One lady my uncle spoke to didn’t understand what ******** a landline was.
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Starman
(@starman8888) reported
@Qskeptic @Telstra @markhumphries I suppose you don't have any issue with China banning exports from Australia?
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Stxrloo
(@Stxrloo) reported
@Telstra No I have tried this to many times ad it has resolved nothing why won't you guys just cancel it ffs
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Sarah Gillard
(@sarahgilard76) reported
@Telstra I can’t see how you can help? You can’t see case files you can’t see INC numbers, besides telling me it’s going to take longer than customer service told me, what can you do? Can you get someone to call me? That would be helpful. Can you do that?
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Sarah Gillard
(@sarahgilard76) reported
@Telstra Yes that’s right. I’ve lodged a complaint as after weeks and cancelled appointments we still have no internet. I can work, my daughter is doing her HSC. It’s unacceptable after weeks we still have no resolution. And going off Telstra DMs there is nothing you can do either
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Steve
(@shusseina) reported
@Telstra Hi Tom, I wish to raise a complaint with Telstra, how do I do that?
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Scott Edwards 💉
(@SEdwards0108) reported
@Telstra Still no NBN. Not sure if this is relevant but we started our service with Telstra on Monday and our previous NBN service provider was advised yesterday that we had switched.
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Zachary Callanan
(@ZachCallanan24) reported
@Telstra Sadly I can't just put my new phone number as a recovery option on my old Google account. Because 1. I can't my password. 2. The recovery forms don't help. 3. Both other old Google account and backup Google account are both connected to my old phone number.