Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- The most recent signal from this area was received Jun 18, 9:03 AM GMT+10.
- Wi-fi (42%)
- Internet (33%)
- Phone (25%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3144 , 3023 , 3145 , 3078 , 3012 , 3113 and 3051 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
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Phone | 12 hours ago |
|
Melbourne
|
Wi-fi | 1 day ago |
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Melbourne
|
Internet | 7 days ago |
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Melbourne
|
Wi-fi | 9 days ago |
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Melbourne
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Internet | 9 days ago |
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Melbourne
|
Wi-fi | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria@lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls
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Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Lous (@lousanti) reported from Melbourne, Victoria@Telstra really. Pay a bill 2 days late and get slugged with a late fee that is 20% of the bill. That is really poor, greedy and nasty. So much for customer loyalty!
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Nikki Clare (@Niksterisms) reported from Melbourne, Victoria@maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.
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Tizm™ (@TizmWorld) reported from Melbourne, Victoria@Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.
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vito m (@vitomattvm) reported from Melbourne, VictoriaHey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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Melissa Begg (@melsybegg) reported from Melbourne, Victoria@ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!
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Mitch Robinson (@MitchRobinson_) reported from Melbourne, Victoria@bkubel That’s Telstra, did #StayHome March last year then #StaySafe most of the last year or so, and updated to #LetsVaxx around like June. So far as I know it’s on all phones they support
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Pickles (@Piiiiickles) reported from Melbourne, Victoria@Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.
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Ananthasubramanian (@_chinmusic) reported from Melbourne, VictoriaFrustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?
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Sue Roberts (@sueroberts7) reported from Melbourne, Victoria@mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏
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Thanks for coming (@VeteranDave) reported from Melbourne, VictoriaAsking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡
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James Hutcheon (@hutcho66) reported from Melbourne, Victoria@taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.
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Eternity (@vEternity_) reported from Melbourne, VictoriaCould you imagine paying for 100 down 40 up n getting 16 down 1.2 up with packet loss out the ***? See I don't have to anymore thanks to @Telstra ! What ******** is going on mate?
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Adam (@Adam_Goldman) reported from Melbourne, Victoria@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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Tony Margaritis (@sthmel) reported from Melbourne, Victoria@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
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Stacey Murray (@Stacey_Murray_) reported from Melbourne, Victoria@Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, VictoriaLol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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JimboDardy (@JimboDardy) reportedWill have to admit that calling the telstra workers **** did actually solve my issue and got the ball moving to fix the issue. Something oldschool foreign outsourced support would take serious and send in the big man to solve it. No I think if you tried that they'd extradite you to the others land to be put down.
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Francis McF (@FrancisMcF1O) reportedFunny how Telstra says they don’t have a monopoly… Yet every emergency service, farm, mine, truckie, and regional business is forced onto their network. If everyone must use one provider, that’s a monopoly.
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SJP (@SJPtweets) reported@telstra I was paying $80 per month and after contacting customer services, I am suddenly paying $84????? There was no warning of a price increase
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D.J. Grey (@akintowarlock) reportedDear @telstra? What do you make of this? The fact that apparently you are to be seen as selling a paying customer down the river for not only the last year and half but the next 6+ months as well? Can you believe @TelstraAU did this ? ~ December James Grey.
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🌸Lynae 🟪⬜️🟩 (@lynaem88) reported@Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.
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JimBobSquarePants 🇺🇦 (@James_M_South) reported@Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.
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BLUE (@BLUE04699289) reported@KymRob25112 No idea in Qld. But in Sydney Telstra has sadly become the only option. The complete mess up with triple zero calls ( carrier errors) no mistake in that. The tower's aren't coping with this change. Regional with fewer options. That's harsh. Hope 🙏
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𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝕾𝖐𝖞𝖑𝖆𝖗𝖚𝖘𝖎 © (@skylarusi) reported@the_LoungeFly @Telstra 1/2 I'm guessing there's an issue with privacy My messagebank was switched off without my consent When I called to get it switched back on the operator changed my plan I called asking for it to be reinstated (it was an obsolete plan) and spent a week arguing with a 'manager'...
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Tony Walton (@TheCyclonesSka) reported@Telstra GREEDY ARSEHOLES!!! Isn't it funny how Telstra, that great Australian company, keeps ignoring me? If someone from lovely Telstra does reach out to me they won’t want to discuss my concerns in public. We want to help you, Tony. Please private DM us.
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₿ 💥 (@teslantir) reportedGoogle + Telstra announced an Australia/ APAC connectivity partnership for Al-era workloads. Google will secure inter-city dark fiber capacity on Telstra's Aura Network, and Telstra will access fiber pairs on Google's Tabua, Proa, and Bulikula subsea cable systems. Telstra says Aura already has 8,000+ km laid. $GOOG