Telstra outages and service status in Melbourne, Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 2 outage signals in the last 24 hours around Melbourne, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received May 12, 11:54 PM GMT+10.
- Internet (50%)
- Phone (40%)
- E-mail (5%)
- Wi-fi (5%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3204 , 3121 , 3128 , 3123 , 3030 , 3051 and 3066 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Telstra
Telstra is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 8 hours ago |
|
Melbourne
|
Phone | 15 hours ago |
|
Melbourne
|
Internet | 8 days ago |
|
Melbourne
|
11 days ago | |
|
Melbourne
|
Internet | 12 days ago |
|
Melbourne
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Damian Marley 🚀 (@asteroidproject) reported from Melbourne, VictoriaDid you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.
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brooksieg (@brooksieg) reported from Melbourne, Victoria@telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.
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Ade (@BillieHill64) reported from Melbourne, Victoria@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Brandon Cook 🌈 (@brandycooklyn) reported from Melbourne, VictoriaThe internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.
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Clare Murphy (@ClareAliceMurph) reported from Melbourne, VictoriaAnyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.
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Benedict (@The_Enunciator) reported from Melbourne, Victoria@RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaDon’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****
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Nikki Clare (@Niksterisms) reported from Melbourne, VictoriaHey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?
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Adam (@Adam_Goldman) reported from Melbourne, Victoria@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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Dave Dawson (@demon_dave) reported from Melbourne, Victoria@Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon
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***** Melo (@guidomelo1) reported from Melbourne, Victoria@Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?
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Tony Margaritis (@sthmel) reported from Melbourne, Victoria@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇
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Chris Nelson (@qldtrials) reported from Melbourne, Victoria@Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care
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Danial Smith (@daniel2509) reported from Melbourne, Victoria@Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.
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Sam (@CTRL_ALT_DEL) reported from Melbourne, VictoriaI never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.
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Declan Martin (@declanmartin75) reported from Melbourne, Victoria@Aerohaveno @Telstra Never ending these days
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Tizm™ (@TizmWorld) reported from Melbourne, Victoria@Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.
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Tim McMahon (@_TimMcMahon) reported from Melbourne, VictoriaTelstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Felicity Waters (@marbledspout) reported from Melbourne, VictoriaShall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?
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Pickles (@Piiiiickles) reported from Melbourne, Victoria@Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Fenis (@BigStrawDog) reported@kai_h @algorithmsayshi Tried this, it has us located in Sydney for some reason. While the modem was updating the DNS it restarted and my phone connected back to our old Telstra net which had us accurately located in Victoria. Def AGL/eero issue from troubleshooting
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Kuldeep Sharma (@Kuldeep3085720) reported@Telstra I buy second hand device now any chance ? My phone is network lock country lock
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The real wrestling critic (@DanielRolf19187) reported@Telstra Telstra sucks three days no Wi-Fi Telstra is bullshit
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Ke Y (@KeY094795550771) reported@grok @DanBig9953 @grok I don't know what Telstra or spacex event. I don't follow much about that event, I don't drive, never have a driver licence, pay little attention to cars
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澳洲袋鼠 🇦🇺🦘 (@popgomouse) reported@BlairPring81213 @cjoye When Howard partially privatised Telstra, it retained the countrywide copper landline backbone, a network monopoly. All telcos and ISPs needed to connect to Telstra landline. Telstra usually took a long time to find the keys to exchanges when other telcos asked to connect. 3/8
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Bill (@BillySisu) reported@TheNoisyTrunk @Caitlen2310 @adrian_couper When LNP min. Richard Alston was asked which parts of Telstra he had sold, Was it Yellow Pages or the GSM network, etc, his eyes glazed over and he confessed he sold a 30% tranche of THE ******* LOT. Which is why NBN needed to build a new fixed network at huge public cost.
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Kmoz (@imKMOZ) reported@shivjam @AllieHollyS Do belong!!! They have $35, $45 I believe and $55 and the $55 has HEAPS of data and you can keep your number and it’s still on Telstra network
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Marxism-Leninism-Whitlamism 🇦🇺 🏳️⚧️ 🇵🇸 (@LaylaSaturn) reported@IceStationSpmda ******* thats before telstra
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nelly (@clairochu) reported@Telstra FIX UR WIFI NOW
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Matai James Turner (@62DesertEagle) reported from Adelaide, South AustraliaThank you telecommunications ombudsman and Telstra for the correct information and waving fees and bills being distributed by ANZ+ digital platforms I'll be ******* you off tomorrow **** Digital Platforms and ID