Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	10 hours ago
Melbourne	Phone	2 days ago
Melbourne	Internet	3 days ago
Melbourne	Internet	4 days ago
Melbourne	Wi-fi	13 days ago
Melbourne	Internet	13 days ago

Community Discussion

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Tony Margaritis (@sthmel) reported 3 minutes ago from Melbourne, Victoria

  @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

• 
  Marc Christie (@Marc1983x) reported 6 minutes ago from Melbourne, Victoria

  Hey @Telstra is there an issue with crossed lines or something on the 4g network?

• 
  Nikki Clare (@Niksterisms) reported 11 minutes ago from Melbourne, Victoria

  Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?

• 
  Pamela (@PamelaD888) reported 13 minutes ago from Melbourne, Victoria

  @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

• 
  ✨ Miss Natski ✨ (@Natski82) reported 14 minutes ago from Melbourne, Victoria

  @Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence

• 
  Ade (@BillieHill64) reported 16 minutes ago from Melbourne, Victoria

  @MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…

• 
  Nikki Clare (@Niksterisms) reported 26 minutes ago from Melbourne, Victoria

  Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 30 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  ***** Melo (@guidomelo1) reported 31 minutes ago from Melbourne, Victoria

  @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 39 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

• 
  Crowded_Howes ☣️ (@RJ_Howes) reported 44 minutes ago from Melbourne, Victoria

  I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

• 
  Maggie Payne (@maggiepayne_) reported 49 minutes ago from Melbourne, Victoria

  @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

• 
  Adam (@Adam_Goldman) reported 54 minutes ago from Melbourne, Victoria

  @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

• 
  Nikki Clare (@Niksterisms) reported 57 minutes ago from Melbourne, Victoria

  @maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.

• 
  Tania (@taniadalts) reported 59 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

• 
  Clare Murphy (@ClareAliceMurph) reported 60 minutes ago from Melbourne, Victoria

  @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

• 
  Stacey Murray (@Stacey_Murray_) reported 60 minutes ago from Melbourne, Victoria

  @Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.

• 
  Aussiebluemoon PAXed Out (@aussiebluemoon) reported 60 minutes ago from Melbourne, Victoria

  @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

• 
  not your real Dad (@meholt) reported 1 hour ago from Melbourne, Victoria

  @Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.

• 
  Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported 1 hour ago from Melbourne, Victoria

  @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Basson (@BassonBrain) reported 6 minutes ago

  "Asia Pacific went from world first to regional wave in 18 months" In December 2024, One NZ’s Satellite TXT debuted as the region’s first Starlink D2D service, available at no cost to eligible customers. It spans approximately 40% of New Zealand’s total landmass, where terrestrial coverage is unavailable, as well as roughly 20 km offshore. KDDI followed in April 2025 with au Starlink Direct, Japan’s first D2D service, then added app data in August 2025, support for a limited set of bandwidth-light apps beyond texting, and the first D2D data service anywhere. Telstra launched Australia’s first satellite texting product in early June 2025. One NZ added app data, including WhatsApp voice calls, in February 2026. SoftBank and docomo launched in April 2026, making Japan the only market where three operators run live Starlink services. Globe became the latest in the sequence in June 2026 with the Philippines’ first commercial satellite-to-mobile permit from the National Telecommunications Commission (NTC).

• 
  😻CalamityKitty ✝️ (@CalamityKittyAU) reported 7 minutes ago

  @grok Telstra. Phone on. Connected to network. Not in plane mode. Not out of range. In range. Receiving and making all calls and texts. No blocks. Everything normal. Did. Not. Receive.

• 
  Patrick 🇦🇺 (@pattpkr) reported 10 minutes ago

  Bypass Telstra entirely, and you'll see an entire network crumble it'd be glorious.

• 
  💜Rosie⁷ ⟭⟬ 🇦🇺⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ💜 (@rosie6172) reported 11 minutes ago

  @Telstra has there been another outage? I couldn’t make a call before. Turned it on and off airplane mode and can now call. Cheers Rosie 👍

• 
  Ian Linklater (@IanLinklater5) reported 11 minutes ago

  @Telstra Reinstate my mobile phone service please . I have a business to run if that actually matters .

• 
  Madasahater (@Madasahater65) reported 12 minutes ago

  Our internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.

• 
  Milkers CTO (@MILKERSBOUNCE) reported 20 minutes ago

  @cb_doge I speak for all of Australia. Bypass Telstra entirely and deliver the service directly. It would be the largest onboarding event ever seen.

• 
  GainsMax (@GainsMax168031) reported 20 minutes ago

  The rapidly advancing Starlink system should scare any Australian Telco. I hope the Telstra monopoly on the market gets broken up to the point that they're forced to lower prices. The service we get for Telstra, considering how much we pay is a joke. Any company that moves its operations overseas purely because labour is cheaper deserves to be outcompeted by companies that actually invest in local jobs, innovation, and customer service. If your entire business model relies on cutting wages instead of building a better product, don't be surprised when someone with better technology comes along and makes you irrelevant. Consumers shouldn't be expected to pay premium prices for declining service while executives celebrate another cost cutting exercise.

• 
  Nate Svoboda (@gr8tsworld) reported 22 minutes ago

  @Starlink @Telstra The real breakthrough is turning “no signal” from a dead end into a temporary inconvenience.

• 
  Ray (@rayethesis) reported 25 minutes ago

  This chart puts Starlink’s scale into perspective. At roughly $11.4B in annualized revenue, Starlink is already approaching the revenue scale of established telecom giants such as Singtel and sits in the same neighborhood as Telstra. That is remarkable considering Starlink is a relatively young satellite broadband network competing against companies that have spent decades building terrestrial infrastructure, spectrum portfolios, and massive subscriber bases. The important signal here is not just the absolute revenue, but how quickly Starlink has reached a level that takes traditional telecom companies decades to build. However, the comparison also exposes the problem. Telecom is a huge business, but it is not necessarily a high-growth business. Companies like China Mobile, Verizon, Deutsche Telekom, AT&T and NTT generate tens or even hundreds of billions in annual revenue, yet the market typically assigns them much lower growth expectations because connectivity eventually becomes a mature utility. Starlink has a better growth profile today because it is still penetrating underserved markets, adding capacity, expanding internationally, and converting new customers. But as the revenue base moves from $10B toward $20B, $30B and beyond, the question becomes whether Starlink can maintain venture-like growth rates while operating inside what is ultimately a telecom market. The bullish argument is that Starlink is not exactly a traditional telecom company. Its satellite constellation gives SpaceX a global distribution network that terrestrial operators struggle to replicate, particularly in rural areas, developing markets, maritime, aviation and other difficult-to-connect environments. There is also optionality around direct-to-device connectivity, enterprise services, government contracts and potentially other satellite applications. If those businesses become meaningful revenue streams, Starlink could evolve from simply being "satellite internet" into a broader space infrastructure platform. That would justify a much more aggressive valuation than simply capitalizing Starlink like another telecom operator. But this is where I think investors need to be careful with the SpaceX hype. A $11.4B revenue run-rate sounds enormous, but revenue alone does not determine the quality of the business. Starlink requires enormous capital expenditure to deploy and replenish satellites, ground infrastructure and user terminals, while bandwidth economics and competition will determine how much of that revenue eventually becomes free cash flow. The really interesting question is not whether Starlink can reach $20B or $30B in revenue. It is whether SpaceX can continue compounding revenue rapidly without Starlink becoming just another giant, capital-intensive telecom business. My take: SpaceX is incredibly cool, and Starlink reaching ~$11.4B of annual revenue is genuinely impressive. But if the main growth engine for the SpaceX story is ultimately just telecom, I'm much less excited. A bigger Starlink is great, but a bigger telecom company alone does not create an extraordinary valuation. The real upside comes if Starlink becomes the cash-flow engine that funds a much larger SpaceX ecosystem: launch, defense, direct-to-device, satellite infrastructure and eventually entirely new space-based businesses. Starlink is impressive but starlink alone is not enough. $SPCX