Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	2 days ago
Melbourne	Phone	2 days ago
Melbourne	Internet	3 days ago
Melbourne	Internet	3 days ago
Melbourne	Internet	5 days ago
Melbourne	Phone	7 days ago

Community Discussion

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Glenn Hampson (@GlennHampson) reported 4 minutes ago from Melbourne, Victoria

  @KenCrompton Vodafone are horrible and Telstra are way overpriced

• 
  DevaDev (@DevaDev21) reported 11 minutes ago from Melbourne, Victoria

  @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

• 
  Dave Dawson (@demon_dave) reported 12 minutes ago from Melbourne, Victoria

  @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 13 minutes ago from Melbourne, Victoria

  @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

• 
  Tim (@TimothyJ_23) reported 16 minutes ago from Melbourne, Victoria

  @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

• 
  Pamela (@PamelaD888) reported 18 minutes ago from Melbourne, Victoria

  @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

• 
  troiboi 🤨 (@Troiboi) reported 21 minutes ago from Melbourne, Victoria

  Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

• 
  Ben (@czaxx) reported 22 minutes ago from Melbourne, Victoria

  Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

• 
  Tania (@taniadalts) reported 23 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

• 
  Johnny (@JohnnyLydon) reported 28 minutes ago from Melbourne, Victoria

  This is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore

• 
  Mick (@mikjcal) reported 29 minutes ago from Melbourne, Victoria

  @3bsBruce @SydGuy78 Process was simple as with @VodafoneAU - on the new iPhone just went to settings > mobile > add eSIM from nearby phone - took a few minutes😳😳 Surprised the others are having such a hard time. You’d think Telstra of all carriers given their size would have their **** together.

• 
  Glenn Hampson (@GlennHampson) reported 32 minutes ago from Melbourne, Victoria

  @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

• 
  Stanleysmum (Sharon) (@Stanleysmum1) reported 35 minutes ago from Melbourne, Victoria

  @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

• 
  Tony Margaritis (@sthmel) reported 40 minutes ago from Melbourne, Victoria

  @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

• 
  Ananthasubramanian (@_chinmusic) reported 43 minutes ago from Melbourne, Victoria

  Frustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?

• 
  Tim McMahon (@_TimMcMahon) reported 44 minutes ago from Melbourne, Victoria

  4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra

• 
  Brian Humphries (@rocky1622) reported 56 minutes ago from Melbourne, Victoria

  Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

• 
  Danial Smith (@daniel2509) reported 58 minutes ago from Melbourne, Victoria

  @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

• 
  Nikki Clare (@Niksterisms) reported 59 minutes ago from Melbourne, Victoria

  Oh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened

• 
  vito m (@vitomattvm) reported 60 minutes ago from Melbourne, Victoria

  @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@andrewrdn463) reported 6 minutes ago

  @Telstra Telstra staff are erasing customer complaints causing profits to go down as customers go to the Ombudsman. REPORT TELSTRA AS THIS IS ILLEGAL.

• 
  Ash (@ashkatex) reported 7 minutes ago

  Telstra plan increasing again even though the service is worse than when I first joined up with that plan.

• 
  Kouva (@Kouvaau) reported 10 minutes ago

  @AFL @kylie @Telstra Big yawn.

• 
  ⚡︎♖♤ V A L E R Y E - G R A V E S ♤♖⚡︎ (@ValeryeSnep) reported 11 minutes ago

  After being a loyal customer to Telstra for as long as I can remember, starting with prepaid credit to a Bring Your Own Device simcard plan, I've swapped to Belong mobile. I'm not accepting a ten dollar increase to my phone bill with no additional exrltras. **** you Telsta.

• 
  Sarisa sandy Lindsay (@LindsaySarisa) reported 16 minutes ago

  0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW

• 
  Madge (@Frafflee) reported 17 minutes ago

  @Telstra you send me a bill. I want to open it on my phone. But no I have to sign in. I don’t want to. I shouldn’t have to. No other utility provider has the hoops you put in place. Just like they allow payment via a payment portal not via their website. Do better.

• 
  LifeWithBeard™ (@ayyyitspete) reported 17 minutes ago

  @mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.

• 
  SèánoSerious (@MovedOnNotice) reported 18 minutes ago

  @kayosports The telstra and Qantas of the streaming world. Can't wait to figure out a way to never give you a cent again

• 
  🇺🇦Hans Orph🇺🇦 (@HansOrph) reported 19 minutes ago

  Cya Telstra you've increased the price for the second time in <12mths, aren't willing to even discuss it beyond "it is what it is, we're the best" (paraphrasing). So @Telstra's lack of client retention attempts has lost me as a customer. I'm paying out and moving on.

• 
  The Lord (@lord_tizza) reported 19 minutes ago

  And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(