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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 19, 7:53 PM GMT+10.
  • 57% Internet (57%)
  • 36% Phone (36%)
  • 4% Total Blackout (4%)
  • 4% Wi-fi (4%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3131 , 3029 , 3008 , 3051 , 3166 and 3066 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Phone 1 day ago
Melbourne Internet 4 days ago
Melbourne Internet 4 days ago
Melbourne Total Blackout 4 days ago
Melbourne Internet 4 days ago
Melbourne Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • sueroberts7
    Sue Roberts (@sueroberts7) reported from Melbourne, Victoria

    @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • ayelbee1
    Ayelbee (@ayelbee1) reported from Melbourne, Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.

  • aussiebluemoon
    Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra

  • hutcho66
    James Hutcheon (@hutcho66) reported from Melbourne, Victoria

    @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

  • declanmartin75
    Declan Martin (@declanmartin75) reported from Melbourne, Victoria

    @Aerohaveno @Telstra Never ending these days

  • SgtJackVX35482
    Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, Victoria

    @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

  • qldtrials
    Chris Nelson (@qldtrials) reported from Melbourne, Victoria

    @Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care

  • vitomattvm
    vito m (@vitomattvm) reported from Melbourne, Victoria

    @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold “to look into it” & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    Could you imagine paying for 100 down 40 up n getting 16 down 1.2 up with packet loss out the ***? See I don't have to anymore thanks to @Telstra ! What ******** is going on mate?

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    @NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳

  • marbledspout
    Felicity Waters (@marbledspout) reported from Melbourne, Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • sthmel
    Tony Margaritis (@sthmel) reported from Melbourne, Victoria

    @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    This is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • techAU
    techAU (@techAU) reported

    Cheers, I certainly am interested in this. Definitely not normal to see Tesla software updates (multiple GBs) pushed over the cellular network. Am sure there must be some arrangement between Tesla and Telstra to minimise this, particularly with the volume of cars in the country now.

  • maccaburbsvoice
    ❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported

    @howardw46 @Telstra You can’t just be stopping all the time at every pissant station. The service stops enough at key stations and mostly stops at nearly all.

  • DFactualists
    Di Downunder (@DFactualists) reported

    F'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!

  • AG6LE
    @ag6le.bsky.social Julian (@AG6LE) reported

    @ChinaSelect @RepMoolenaar .@Telstra rebadge their phones, and they are junk. They refused to replace my A5 (2017) (the TIO made them give me 6 month credit to compensate after they shut down 3G/NextG). Vodafone gave me an A17 to replace it,after I was using it as a modem.

  • JD_ONEE
    Jasejdv3 (@JD_ONEE) reported

    @LisaLemon09 Thats good, the last thing you need is issues with telstra network. We are so reliant on mobile coverage, for our phones.

  • PeterRule841618
    Pete Rule (@PeterRule841618) reported

    @TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings

  • UptimusApp
    Uptimus (@UptimusApp) reported

    Aug 6, 2026 at 02:10 UTC: Recovery monitoring for Telstra has been interrupted as community reports of slow performance and downtime have increased again. Investigation is ongoing.

  • Peter_Lewis747
    Peter Lewis (@Peter_Lewis747) reported

    @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

  • kennedylnicole
    Nicole Kennedy 🇦🇺 (@kennedylnicole) reported

    @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Thank you.

  • KelSoOz
    Kel So (@KelSoOz) reported

    @DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.