Telstra Outage Report in Melbourne, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3142, 3121, 3053, 3122, 3977, 3056 and 3207.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (35%)
-
Wi-fi (7%)
-
E-mail (6%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
||
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
-
Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
Hi @Telstra we returned a @Foxtel box via post months ago as requested and keep getting letters requesting payment. Unable to contact anybody by phone / email to have this escalated. Naturally we are very concerned at the lack of service. Please help!
-
Diana
(@DiYaqSar) reported
from
Melbourne, State of Victoria
@Telstra you’ve been trying to reconnect my service since yesterday and I still have no internet. This is not good enough when I pay you $90 a month. I need my service reconnected ASAP!
-
John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
After all of yesterday’s frustration, today I was put in touch with Simon from Telstra Platinum who sorted out all of my issues which were very complex. It took time but I just want to say 🙏🏼 Simon for your time. A very happy ending @Telstra
-
trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra you need to get a tech person to help set us up our patience is at an end
-
Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra makes it so difficuilt to talk to anyone over 45 minutes to speak to tech support .. whole of Point Cook free to air through Vetlocity down since last night their my Telstra app says no problem.. their website buries its phone number should be illegal . its disgusting
-
👨💻
(@SamJanda) reported
from
Melbourne, State of Victoria
@Telstra please fix #TelstraAir - I have not been able to access it from a Windows device for as long as I can remember.
-
mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
-
Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
@swandane @Telstra !!! Help him out
-
David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
@Telstra sorry if I could get enough signal in Cranbourne east to report a fault I would. Intermittent mobile data, phones running on 3G... Australia’s best phone network... far from it at the moment
-
Matt Lalor
(@mattylalor) reported
from
Melbourne, State of Victoria
@Telstra I have a compromised email account. The My Telstra app says to call 132200. The telephone number says to download the My Telstra app. So I am stuck in a loop and can’t get it resolved Please help
-
𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Never down just extremely slow speeds for up to 48 hours
-
Rachel Devine
(@sesameellis) reported
from
Melbourne, State of Victoria
@Mumdeep @Telstra Serving an ad under a neglected request for assistance from a customer. They haven't won my business.
-
𝐀𝐚𝐫𝐨𝐧 🔴🏆
(@m3ad0ws) reported
from
Melbourne, State of Victoria
@Telstra Nope. Never anything there.
-
Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
-
Craft Beer Jay
(@CraftBeerJay) reported
from
Melbourne, State of Victoria
@Telstra Please help, internet has been down for over two hours. Only two white lights on top of modem, which should be green. Getting no response from your Chat Support.
-
Craig A Delaney
(@craig_longislnd) reported
from
Melbourne, State of Victoria
@Telstra1 hr 25 mins later someones finally answers ..... Telstra says yes this problem is "TRENDING" at the moment.... weve despatched level 2 technicians escalated to deal with it..almost a day later.....well my frustration with Telstra is also trending!!
-
Russell Hopkins
(@SapereAudeRuss) reported
from
Melbourne, State of Victoria
@Telstra @mailpubliccrea1 @andrewrdn463 I would appreciate a phone number or email so we can get our Foxtel issue resolved ASAP. Thank you.
-
John Grimaud 🇦🇺⚽️
(@grimaud_john) reported
from
Melbourne, State of Victoria
I’ve been on hold to @Telstra Platinum for over 1hr 45mins & still no sign of any service. Sometimes Covid 19 is a very convenient excuse. #notgoodenough
-
george 🏹
(@georgetweets2u) reported
from
Melbourne, State of Victoria
Some of the worst offenders: @TPG_Telecom @originenergy @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
•_•
(@3XnulVDOk6s0Zvz) reported
@DarkViperAU @Telstra 266?! Bro i wish i could even have half of that wtf. I hate where i live
-
DarkViperAU
(@DarkViperAU) reported
@Telstra I appreciate you doing your job, but your mandated replies to these comments implying you can create coverage where none exists bother me. Unless you are personally a sentient cell tower, or you are someone in charge of building infrastructure, you can’t help me.
-
DarkViperAU
(@DarkViperAU) reported
@Telstra At some point in the future. Could be tomorrow, could be 5 years from now. The support is of the same quality to the service.
-
Clinton Hodgetts
(@Thezincman) reported
@Telstra Thanks so much for shutting down the Cudgegong road tower blacking out mobile customers without a word of warning
-
Jackee Davis
(@jackeequeen) reported
@Telstra Is your internet down in Byron Bay?
-
Cris
(@cdeabreu907) reported
@itsbownetbow @DarkViperAU @Telstra It's 4g, the problem is with the mobile data, not wifi
-
Liam
(@Liam58205205) reported
@JuhiShe @meetalicee Boost mobile is good prepaid option that uses Telstra network.
-
DarkViperAU
(@DarkViperAU) reported
@Telstra I was informed the full force of the 3 people who work at the Telstra offices are doing the best to craft an excuse as to why their network is, and should remain, awful.
-
Zac⁴⁴
(@Zac_Greaves10) reported
@itsbownetbow @DarkViperAU @Telstra It's his mobile data, if his WiFi had that slow of an upload speed it would be impossible for him to stream
-
Rod Peeper
(@AlphaKing1000x) reported
@johnwaynecowbo1 @DrVicFielding Telstra (Telacom) does not compete with apple. They are in completely different sectors One is a tech company doing hardware and software and the other is a privatised network utility.