Telstra Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	20 hours ago
Melbourne	Phone	4 days ago
Melbourne	Phone	4 days ago
Melbourne	Internet	4 days ago
Melbourne	E-mail	5 days ago
Melbourne	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Justin Kudnig (@CaptainCanola) reported 7 minutes ago from Melbourne, Victoria

  @Telstra several times and then the insulting email from Telstra was received..thanks for your correspondence. My experience with Telstra in this region has been extremely disappointing and they have not fixed the issues despite using the cumbersome process to go through 👎👎👎

• 
  Loz! (@lozturner1) reported 9 minutes ago from Melbourne, Victoria

  @Telstra Already done. Apparently it can’t deal with how many people are using it and will take up to a week to fix. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

• 
  Luana TG (@luana_bananaa) reported 9 minutes ago from Melbourne, Victoria

  @Telstra Tried that. Tried on phone & PC. Telstra chat advised to use another browser - it worked with Microsoft Edge so you might have a problem with Google Chrome.. Thanks!

• 
  Justin Kudnig (@CaptainCanola) reported 12 minutes ago from Melbourne, Victoria

  @Telstra Have done that twice in the past 12 months and no technician was ever sent to investigate properly..received a condescending email that as well as the cost of the Cel-Fi, I will have to move by early next year to gain better service and will likely now select another provider

• 
  tim moss (@unintimidating) reported 13 minutes ago from Melbourne, Victoria

  @Telstra i’m not concerned about my nbn service. i’m concerned about your pathetic excuse for customer service. when you make mistakes you never apologise. i have to fight to have issues addressed and problems solved. #DoBetter

• 
  lg (@lucygribble) reported 15 minutes ago from Melbourne, Victoria

  @Telstra moved house 5 yes ago & everytime we book a technician to come out for something they go to the old address! Absolutely appalling customer experience. Has happened atleast 10 times & I’m sure this won’t be the last. Really concerning that it’s so hard to get basics right

• 
  Justin Kudnig (@CaptainCanola) reported 21 minutes ago from Melbourne, Victoria

  @Telstra Many people in this suburb unhappy with coverage ...thats where I will leave this because all previous attempts with Telstra to fix this have been frivolous

• 
  Alexander Robinson (@alexanderaviate) reported 22 minutes ago from Melbourne, Victoria

  @Telstra @nickspinks Same issue here.

• 
  Leigh T (@leighchookoo) reported 26 minutes ago from Melbourne, Victoria

  @Telstra We have been without service for 3 days now, no internet,phone and no foxtel. How can a provider such as yourselves be down for 3 days.embarrassing..we pay over 300 dollars per month as a package we will be expecting quite a substantial discount on our next bill

• 
  FairGo (@nchuah) reported 28 minutes ago from Melbourne, Victoria

  @xskinn @golly_golledge Yeah I've been getting scam calls from "Telstra". Each time they try a different scare. Folks be alert. If in doubt hang up and call Telstra.

• 
  JustCrin🥂💕🚜🏇💎 (@CorinnaSladey) reported 29 minutes ago from Melbourne, Victoria

  Is @Telstra the worst organisation to deal with when you have an issue 🤬🤬🤬🤬

• 
  Justin Kudnig (@CaptainCanola) reported 38 minutes ago from Melbourne, Victoria

  @Telstra Mobile signal is actually worse than internet and had to install expensive CEL-FI due to seceral contacts from me and a long email from Telstra saying everything was great...which is extremely inaccurate for Black Rock

• 
  Loz! (@lozturner1) reported 40 minutes ago from Melbourne, Victoria

  Not even Eleni triggers me like slow internet does. Seriously @Telstra get your shit together plz.

• 
  lg (@lucygribble) reported 41 minutes ago from Melbourne, Victoria

  @Telstra I should send you a bill for all the time wasted waiting around for technicians who have been sent to the wrong address and time on the phone alerting @telstra to these errors and having to place orders again! Hours of wasted time!!

• 
  ajay che 💉 (@li_dpq) reported 42 minutes ago from Melbourne, Victoria

  Glad my issue was resolved so quickly this time round! Thanks @Telstra.

• 
  ebb (@thycliffoconda) reported 45 minutes ago from Melbourne, Victoria

  Maybe if we don’t pay our bills, @Telstra might actually fix their network. Can’t use 4g because it’s trash and god forbid if you try and use the wifi. 🙄

• 
  Leigh T (@leighchookoo) reported 50 minutes ago from Melbourne, Victoria

  @Telstra @Foxtel is there an issue with service in the Blackburn South area in Victoria again. Second time this week.. pay 400 a month for bad service .. again

• 
  Ant (@AntB77) reported 55 minutes ago from Melbourne, Victoria

  @kristoforlawson @iTnews_au @rycrozier Ive been getting 120 down for the past 6 years with Telstra cable. NBN should be using GB speeds

• 
  Loz! (@lozturner1) reported 56 minutes ago from Melbourne, Victoria

  @Telstra I wouldn’t recommend you to my worst enemy. Day 14 of no internet connection because you’re having “trouble”. It’s 2019 for **** sake.

• 
  Samantha (@samanthawestxx) reported 58 minutes ago from Melbourne, Victoria

  Telstra is so shit 😡

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doc (@DoccyDarko) reported 2 minutes ago

  @Telstra Thanks, I honestly appreciate that you have that service, I'm more concerned about getting ahead of it so customers don't get the calls in the first place.

• 
  mongo (@mongombo) reported 3 minutes ago

  @Telstra Did the restart, and it improved speed, but that's more of a coincidence, and it will go up and down. I really think I live in a blind spot to the tower which is less than 2 km away.

• 
  ***** Larry (@dirty_larry) reported 4 minutes ago

  Musk is shite.. Does he think making Twitter crap is a good advert for Telstra? I wouldn't touch Telstra with a bargepole. Can't run a platform, I'm not buying his cars. #TwitterDone

• 
  Chippin’ in (@TheRealSwifty) reported 7 minutes ago

  @Telstra For real? Sort your own mess out don’t pretend to value me as a good customer, mess me about for 24hrs and ask me to solve the problem. Is that a joke? #news

• 
  Hugo (@hugobrown) reported 11 minutes ago

  @Telstra is the network issues in postcode 2223 we haven't had LTE service for week, I tried looking on your website but couldnt see anything. I use telstra card in my laptop. It works fine when I'm in the Sydney CBD

• 
  Nick Splitter (@nicksplitter) reported 12 minutes ago

  My PC's internal wifi doesn't pick up the wifi signal from the Telstra router anymore in the new house ... im assuming because of the big wall in between? best recommendations please?

• 
  Charles Haig (@charles_haig01) reported 14 minutes ago

  Hey @Telstra when will the 4G and 5G service interruptions in Drummoyne be fixed? The date keeps changing. It was supposed end at 11pm yesterday

• 
  Blaire Tamblyn (@blaire_tamblyn) reported 19 minutes ago

  @Telstra Once again the WORST OF ALL PROVIDERS. Ordered a product on 6 December 2023 and STILL NOT RECEIVED IT!

• 
  SlayDHD (@SlayDHD) reported 20 minutes ago

  @Telstra Will do that now. Ran a speed test and got 700Mbps / 0.7Mbps so obviously an issue. Checking modem health etc now

• 
  Liam Baker Appreciation Society 🏆🤷‍♂️🏆🏆😥🤞 (@wildebeestz) reported 20 minutes ago

  @kayosports anyone else finding that Kayo tech support is a mix of chat bots and trained monkeys who know ****? For more than twice the price of other streaming services you basically get a poke in the eye. I guess I'll stick with replays via Telstra.