Telstra outages and service status in Melbourne, Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received May 14, 11:14 AM GMT+10.
- Internet (47%)
- Phone (41%)
- E-mail (6%)
- Wi-fi (6%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3124 , 3057 , 3128 , 3204 , 3123 , 3121 and 3030 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 5 days ago |
|
Melbourne
|
Internet | 6 days ago |
|
Melbourne
|
Phone | 6 days ago |
|
Melbourne
|
Phone | 7 days ago |
|
Melbourne
|
Internet | 14 days ago |
|
Melbourne
|
17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Ade (@BillieHill64) reported from Melbourne, Victoria@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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✨ Miss Natski ✨ (@Natski82) reported from Melbourne, Victoria@Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence
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Tim (@TimothyJ_23) reported from Melbourne, Victoria@Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.
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James Hutcheon (@hutcho66) reported from Melbourne, Victoria@taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.
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Pamela (@PamelaD888) reported from Melbourne, Victoria@Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaDon’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****
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doc eggbert (@doc_eggbert) reported from Melbourne, Victoria@Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.
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brooksieg (@brooksieg) reported from Melbourne, Victoria@telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.
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Pickles (@Piiiiickles) reported from Melbourne, Victoria@Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.
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Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, Victoria@Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story
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Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria@_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.
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Tony Margaritis (@sthmel) reported from Melbourne, Victoria@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
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Sue Roberts (@sueroberts7) reported from Melbourne, Victoria@mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏
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Peter Bannan (@PeterBannan5) reported from Melbourne, Victoria@Telstra That takes me to sign in, which takes me back to my account and the app.
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XXLR (@Xiaoxialiu8) reported from Melbourne, Victoria@Telstra I was get a good solution from your service team 👍well done ✅
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaThere’s customer service at Telstra anymore people should not have book
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Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@Telstra Thanks Reggie its been a couple of times and it’s difficult to convey gravity of problem by messaging. More recently it related to a scam and I had to ask that I not be handed to someone else as it was in their area…meant having to retype the message. Speaking to someone better
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Felicity Waters (@marbledspout) reported from Melbourne, VictoriaShall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?
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Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria@DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn
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Tanya (@tigertufftanya) reported from Melbourne, Victoria@Gizmobud @RayRockyDog @Foxtel I just signed up for the trial. And yep, as a Telstra customer I can get a discount 👍
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kim B (@too_good1) reported@Telstra what’s going on with internet in area code 2640?? It’s been up & down constantly since Wednesday.. 8 times dropping out. Is it inland rail causing the issue??? We are close to train station.. call centre is no help!
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fatt Guy (@GuyFatt54504) reported@deepwebslinger Based on a search of current news and reports as of April 2026, there is no evidence to support the claim that "tel" (a common abbreviation for Telstra or similar entities) has pink-slipped over 20,000 workers The statement appears to be fabricated or based on misinformation
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Dodgy Looks (@LooksDodgy) reported@robb_j_m Live out bush and had Satelite NBN - absolute crap - $89 pm. Telstra signal - absolute crap - $74 - 50Gig - pm. Swapped - Starlink - perfect internet and wifi calling - $139 pm - unlimited. Downgraded sim card to a cheap telstra operator - $25 pm. So total internet and phone went from $163 to $164 pm. That extra $1 quadrupled the speed and reception!
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GailT (@GBTSocScientist) reported@AlanBixter @Dehler45 @Telstra My internet SO SLOW 2day!
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mary blackman (@39loulou) reported@blowingtom2 @JohnAndersonAC Name calling, so early in the discussion. Do you remember how Howard sold off our Gold in the dip? D’ya know how much that would be worth in today’s $$. Did you know they also sold off Comm Bank & Telstra to cover baby bonus cheques and utes? Research Howard worst PM ever#auspol
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M (@imboudee) reported@Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.
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Waffle (@waffle_4489) reported@IceStationSpmda All the Telstra pay phones in my area need an antenna they just say out of service
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Liza Geddes (@GeddesLiza) reported@robb_j_m I can only get adsl or starlink Has a convo with Telstra the other day, it’s like, only fibre to the node will work in my tiny remnant forest Or you keep my adsl functioning, because I’m not doing any Elon ****
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thomas armstrong (@MynoteTa) reported@toiletpaperaus1 No only did they sell off Telstra, they lied about it. Promised hand over heart they would not sell all of it knowing full damn well that they absolutely had to. It was always going to be all or nothing. Absolute ***** then and still are!
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Murray (@MyNameIsMurray) reported@DavidLeyonhjelm @georgios197 @DanielPriestley Luck... and both the timely full privatisation of Telstra, and the complete offloading of Australian gold reserves (nearly tanking our, and world markets in the process). Howard only balanced the books by selling off a LOT of stuff that ended up creating problems later on.