Telstra Outage Report in Melbourne, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3053, 3142, 3056, 3109, 3143 and 3067.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Telstra
Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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David Sinclair
(@davidjsinclair) reported
from
Melbourne, State of Victoria
Dear @Telstra and @NBN_Australia you service is really crap. Installed a new wifi router today, at my own cost and streaming sucks just like before with a Telstra wifi router. 3rd Internet, 1st world country. Give me my taxes back. You are pathetic.
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
with the Telstra line outside my house. A Telstra b level technician was booked for today (confirmation received via SMS between 8-12 today). I had to cancel a shift, so not getting paid. No one has turned up.
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Gabriel Rafael
(@itsgabraf) reported
from
Melbourne, State of Victoria
@Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!
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Michael De Florio
(@cinergy_media) reported
from
Melbourne, State of Victoria
@alisterrobbie @digtoolsonline @JasonTLewisPHT My cable is the worst it’s been and hopefully better after tech comes over from Telstra Been not working so great, pissed off as we pay big $$ and lately been getting up and Down speed....not good enough
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
I requested a credit transfer from one @Telstra account to another THREE weeks ago and it never happened. Apparently their “credit transfer tool” is broken but no one bothered to get in contact with their affected customers (me) about it. Thanks, Telstra.
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emma nicholls
(@emmaknicholls) reported
from
Melbourne, State of Victoria
Telstra is THE worst when it comes to internet. Even when you’re on one of the best NBN plans going around
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer
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Marco. ⚫️🔴
(@mtragz91) reported
from
Melbourne, State of Victoria
@Telstra North balwyn, it’s a blackspot coverage is terrible, i am lucky to get 1 bar 3g
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
@billshortenmp Thanks bill coz I have just been retrenched coz Telstra want to cut 30% off rates of the last contract and will only sign off on that for the new.. how Can any Australian Company operate on margins as slim as these... Telstra is sending families down the drain
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Marco. ⚫️🔴
(@mtragz91) reported
from
Melbourne, State of Victoria
@Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
@Telstra Angela please dont bother. This is a complete stuff up. I will leave it to the Ombudsman to fix. I have no faith in @Telstra .
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Gary collie
(@royboygash) reported
from
Melbourne, State of Victoria
Why in this world of the Internet can an Aussie business in a new factory wait Seven weeks to have the Internet installed.. because Telstra has off shored it’s customer services & the local council chanced the business estate’s addresses on the day of install @billshortenmp
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Greg Lipschitz
(@glipschitz) reported
from
Melbourne, State of Victoria
@nathanoldfield6 @Telstra Nope. I build a fixed wireless network and I live in a wireless hole 😂
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo
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Stacey Murray
(@alfalfasocial) reported
from
Melbourne, State of Victoria
39. Called Case Mgr - not available. Called Case Mgr appointed to handle Ombudsman complaint - not available. Emailed customer service champion - no response. Happy Monday @Telstra .
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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Ginnane & Associates
(@GinnaneAssociat) reported
from
Melbourne, State of Victoria
So am I, but my Telstra internet through Foxtel has been down since Monday😩
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
issue was with the Telstra line outside my house. A Telstra b level technician was booked for today (confirmation received via SMS between 8-12 today). I had to cancel a shift, so not getting paid. No one has arrived. I receive a message at 1pm delaying the service request
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Fitdads Live Longer
(@GetDadsfit) reported
from
Melbourne, State of Victoria
@Telstra Lain so slow....
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cartesian self boy 🧠
(@zzap) reported
from
Melbourne, State of Victoria
@Telstra It won’t be processed. Because the tool is down they allegedly cannot transfer credits at all. Telstra is going to SNAIL MAIL me a CHEQUE like it’s 1992. I wasn’t even born in 1992. Your internal processes are a bit of a joke sometimes!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel James Vogel
(@djmv673) reported
I am currently using Telstra for my mobile service in Australia. They are not up to standard. I will be switching suppliers. Poor customer service, doors are closed to there stores, when I call up for support, I can never get anyone to speak to.
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Revenge of Hela
(@HelaRevenge) reported
@Telstra I'm on a desk top computer. Changed browser and webmail still sucks. Not happy, but that seems to be usual for telstra customers.
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Kat w. Super Power
(@katspat) reported
Him: Maam its Daniel from Telstra. We get lots of warnings on ur internet acct M: Not w. Telstra Daniel H: But Telstra is internet service provider for all of Australia M: No thats NBN Daniel H: No you see Telstra owns... M: No thats NBN Daniel H: *click* Damnit I was gonna try
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David Stewart @Swaggie@aus.soc Democracy can cost.
(@Coffeedaveoz) reported
@Telstra Destroy my data fellas .. left you years ago and still don't trust you, doesn't matter WHO I am .. just a past customer who should have their data SHREDDED!!!!
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Offbԑatmammal 🇦🇺😷💉⁴
(@OffBeatMammal) reported
hey @telstra, has the tower in Dorset Square, Boronia VIC been fixed yet (or is there an ETA for fix)? 4G Reception is still terrible (Optus is fine). Reported months ago and were assured it would be fixed.
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CC
(@fifthgenaus) reported
@richo_1973 @Socceroos Well after 2 weeks of no internet, Telstra finally got the issue sorted in our area. Then I rang Telstra to ensure they wouldn’t charge for mobile data. The tech guybsaid he’d check my modum. Said it needed a reset, did that, tgen stopped working!!! WTHeck? Now new one😡
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Offbԑatmammal 🇦🇺😷💉⁴
(@OffBeatMammal) reported
@Telstra incident 17496954 & case: 29098557 - just check DMs from when I originally flagged this.
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Biren Thapa
(@BirenTh81121326) reported
@Telstra I want one of your managers to call me to solve my problem .
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Department of Offence
(@OffenceDept) reported
@elonmusk Buddy. Pal. Please. Save Australia from the farce that is @optus and @Telstra by creating an international telecomms network piggybacking off the starlink system. These clowns just aren't up to the task.
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#bwks
(@codingpackets) reported
@Telstra Replying STOP! Where? It's a notification on my phone notifications window. How about making opt-in default. Like I said it's user hostile. Justify it however you like. It's hot garbage.