Telstra Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	24 minutes ago
Melbourne	Phone	3 days ago
Melbourne	Phone	3 days ago
Melbourne	Internet	3 days ago
Melbourne	E-mail	4 days ago
Melbourne	Phone	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Claireabelle (@Claireabelle) reported 7 minutes ago from Melbourne, Victoria

  This Telstra outage is extremely frustrating but also outlining just how much I rely on the interest 🙄 #Telstra #overitnow #internet

• 
  TheWeed (@GregRandall1) reported 8 minutes ago from Melbourne, Victoria

  @JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost

• 
  Maisy Hutchings (@maisysh) reported 9 minutes ago from Melbourne, Victoria

  @Telstra Your message is considered commercial in nature as it contains a link to an advertisement (for a product/service I’m not a customer of). Asking me to provide my contact details again in order to unsubscribe is pretty dodgy and not the level of customer service I expect.

• 
  𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported 9 minutes ago from Melbourne, Victoria

  @Telstra @Telstra you have now slowed my 'backup' 4g to the point I cannot even load netbanking or the public transport site. And thrboutsgrbstillnhas 2 days (which will take it to 8-9 days down) unthrottle this backup immediately please .

• 
  𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported 9 minutes ago from Melbourne, Victoria

  Telstra outage continues with the status as still 'investigating' pretty sure we are on day 11 now.

• 
  Mike Stevens (@mikedoeslife) reported 9 minutes ago from Melbourne, Victoria

  Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand

• 
  𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported 14 minutes ago from Melbourne, Victoria

  Last night's (amazing) stream took 30+ gig of mobile Data - unfortunately I don't think I can keep that up. 11 days into this Telstra outage they gave me a return time of 7pm tomorrow... Let's cross or fingers/toes/other bits.

• 
  Jonathan (@tweet__j_b_) reported 23 minutes ago from Melbourne, Victoria

  @Telstra ... and then you’ll charge $100 a month for a pitiful data allowance, like you have elves with a good union digging in your data mine or some shit.

• 
  𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported 27 minutes ago from Melbourne, Victoria

  @Telstra It has just updated and is down again for another 2 days :(

• 
  Kevin Rankin (@kevdee4) reported 29 minutes ago from Melbourne, Victoria

  .@Telstra you have said it will be 24-48 hours for 4 weeks now and I still haven’t received a phone call. Your customer service is absolutely terrible. I’m canceling my service with you so I’d like a call back to find out where I send your modem back too.

• 
  𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported 34 minutes ago from Melbourne, Victoria

  @Telstra I assure you it is nothing to do with the on site equipment. There has been close to thirty outages in two months. I simply want to report this node/leg as still being down

• 
  Mick (@mikjcal) reported 34 minutes ago from Melbourne, Victoria

  @phazzles I’m going through the same with my parents. Telstra hands down as you get 4G back up so the phone will always work even if an outage happens 👌🏻 Telstra will also do phone only NBN Plans with pensioner discount.

• 
  Timothy (@timothy_89) reported 37 minutes ago from Melbourne, Victoria

  @Telstra every few weeks you turn back on my voicemail. I don’t want one. I’ve never wanted one.

• 
  Mick (@mikjcal) reported 40 minutes ago from Melbourne, Victoria

  @drewciferNZ @phazzles Issue is, it’s for the elderly, so Telstra might be a better option in this instance as the 4G backup won’t leave them with no phone if an issue arises with the internet.

• 
  Tom ruttkay (@DermieTom) reported 44 minutes ago from Melbourne, Victoria

  NBN connected my service yesterday. Today, I have two modems, a wiz bang little NBN box and I CANNOT ACCESS THE INTERNET...and both Telstra and NBN don’t want to know about it and point the finger at each other.I have joined the NBN ***** Community!

• 
  Parker (@_prkr) reported 45 minutes ago from Melbourne, Victoria

  Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻

• 
  Robyn D (@KoparaFallsKid) reported 50 minutes ago from Melbourne, Victoria

  @Pamelanicholls6 @andrewofoz @JaneCaro @Telstra In my view, they should provide free additional phone data when broadband is down.

• 
  𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported 52 minutes ago from Melbourne, Victoria

  @Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(

• 
  Guy Incognito (@TeamBloomart) reported 56 minutes ago from Melbourne, Victoria

  @JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.

• 
  Kevin Rankin (@kevdee4) reported 58 minutes ago from Melbourne, Victoria

  @Telstra worst decision ever was to sign up with Telstra. Not one single person who I’ve spoke to can identify the problem. 4 weeks without working adsl, you even sent the first months bill through the week I signed up, shocking service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nublet (@nubletd_nublet) reported 4 minutes ago

  @Telstra Me and several other people I know are currently experiencing issues with Telstra wifi (NBN). Our internet speeds have drastically lowered, we are currently very upset. Please look into the dm I have sent you for further information, I hope this issue can be fixed soon.

• 
  Ja'Quan Mei Oph (@Jaknoph) reported 4 minutes ago

  @jameswhelan42 @Telstra Lol a friend was on hold for 6 hours once and gave up before he got through. Utter garbage. Good reception out in the sticks though

• 
  🤥LNP ARE LIARS🤥 (@ToneSaysGoLeft) reported 5 minutes ago

  @rubin_angela Best thing we did was tell @Telstra to fwck off. Worst company to deal with. Offshore call centres, constant scammers using their company name cold calling. They just don't give a 💩 about their customers or scammers using their business name. Better companies around than Telstra

• 
  Rahul Khanna (@rkkhanna) reported 9 minutes ago

  It's been more than 15 days my issue is still not resolved. @Telstra @acma

• 
  Enraged Sock Puppet (@EnragedSock) reported 9 minutes ago

  @rubin_angela Similar story. They promised me a refund so many times but never followed through. I gave up, my time is worth more than the refund. So bye bye Telstra!

• 
  Adam Ren (@AdamRen) reported 12 minutes ago

  @jameswhelan42 @Telstra Yep $TLS is awful. But that's what happens when we have a greedy near-duopoly & they lobby to take the pollies for a ride. Asian offshoring is part of why CS at Telstra is so bad. They claim they brought it back but went off again

• 
  Blueballs (@blueballs888) reported 13 minutes ago

  @jameswhelan42 @Telstra Telstra customer service is the worst of the worst. The best way is to go into a Telstra business centre and bribe the staff if you want anything done imo. I usually just buy a bottle of spirits for them, end up most cost effective way of dealing with them #telstra

• 
  Shaz #saveourkoalas 🐨 #Climate #Antifa 🙏🏻 (@shaz_harro) reported 23 minutes ago

  @rubin_angela Recently Telsta performed enhancements that disconnected my service. Border closures prevented me from visiting a store, and I have no service other than Telstra. I have WiFi with another provider, so I messaged Telstra on thier app. Eventually I got a Tech savvy employee ✅

• 
  Greenmitty🌳 Boycott Murdoch (@greenmitty) reported 27 minutes ago

  @rubin_angela I once called the Ombudsman about Telstra. I lodged a complaint & then was given a new number to contact Telstra. It was the "I've spoken to the Ombudsman, don't **** me around " number & my issue was resolved on the spot.

• 
  Wendy (@Wendy2068) reported 27 minutes ago

  @rubin_angela I spent 13 hours on the Telstra app recently trying to resolve a problem. Each time I responded it took them about an hour to respond..... lucky I as at my desk working so could continue..... but UNACCEPTABLE. It wasn’t resolved even after that amount of time