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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 16, 1:59 PM GMT+10.
  • 55% Phone (55%)
  • 25% Internet (25%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 5% E-mail (5%)
  • 1% TV (1%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3058 , 3056 , 3122 , 3107 and 3145 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 2 days ago
Melbourne Phone 3 days ago
Melbourne Phone 4 days ago
Melbourne Internet 5 days ago
Melbourne Internet 8 days ago
Melbourne Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • meholt
    not your real Dad (@meholt) reported from Melbourne, Victoria

    @Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.

  • nicksplitter
    Nick Splitter (@nicksplitter) reported from Melbourne, Victoria

    . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

  • sthmel
    Tony Margaritis (@sthmel) reported from Melbourne, Victoria

    @Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇

  • Sheeds_au
    Sheeds (@Sheeds_au) reported from Melbourne, Victoria

    Couldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF

  • Woody_Alyx
    Woody Alyx (@Woody_Alyx) reported from Melbourne, Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • jamesphumphreys
    James (@jamesphumphreys) reported from Melbourne, Victoria

    @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

  • _chinmusic
    Ananthasubramanian (@_chinmusic) reported from Melbourne, Victoria

    Frustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?

  • jamesgmeme
    remember sydney (@jamesgmeme) reported from Melbourne, Victoria

    @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • ppossej
    Michael Jessopp (@ppossej) reported from Melbourne, Victoria

    Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

  • ayelbee1
    Ayelbee (@ayelbee1) reported from Melbourne, Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • czaxx
    Ben (@czaxx) reported from Melbourne, Victoria

    Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

  • daniel2509
    Danial Smith (@daniel2509) reported from Melbourne, Victoria

    @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

  • lousanti
    Lous (@lousanti) reported from Melbourne, Victoria

    @Telstra really. Pay a bill 2 days late and get slugged with a late fee that is 20% of the bill. That is really poor, greedy and nasty. So much for customer loyalty!

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.

  • gxqxxkns5n
    Poyta! 🇦🇺 (@gxqxxkns5n) reported

    Got the corporate bs apology email from Telstra. I laugh when CEO says how serious they take things - but not serious enough to provide credit. FOS.BTW absolutely crap service in Darwin, Kununurra let alone anywhere in between. Looking forward to mobile direct to Starlink.

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @strangerous10 Telstra has problems but it's not due to China. Especially in the regions and that is the reason why so many have turned to starlink. Because it works.

  • PeoplesAlert1
    Doug Mitchell sports fan (@PeoplesAlert1) reported

    @MattSmith_567 @AFL 😲 I havent had a problem. Probably Telstra lol

  • ravirockks
    Dr Ravi Nayyar (@ravirockks) reported

    'It also sent a big button phone, powered by a SIM card; however, Mr Gaisford said without a reliable Telstra signal in his area, it has not been able to work.

  • robyntan
    Robyn Tan (@robyntan) reported

    So Telstra only had one GPS "card" for the whole Australian telecommunications network? Total incompetence. Heads must roll and compensation to all #telstra customers.

  • vonkittenmask
    Peter von Kittenmask (@vonkittenmask) reported

    @Telstra Good PR, this. Short term, the outage was a bit of a disaster, but accepting responsibility and learning from it internally is the right way to move on. Crazy that something as simple as NTP can cause a rolling cascade, but that's the nature of the beast.

  • glenn_hodges
    Glenn Hodges (@glenn_hodges) reported

    @myaeversx I think we have identified the cause of the recent Telstra outage right here!! Someone decided to try and break the internet!! 🥵

  • DrMaxamillions
    Max Fowler (@DrMaxamillions) reported

    @__free_news__ WTF is the green's doing asking questions to telstra?. Hanson can hardly talk or make sense of what she is being told.

  • katiebecker16
    katie 🍞 (@katiebecker16) reported

    @Kate3015 @Oz_Mocker Albanese also says that he and Telstra orchestrated the outage to help 16s stay off social media