Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3008, 3166, 3006, 3108, 3067, 3187 and 3046.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 12/01/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • rwa_aust RWA (@rwa_aust) reported from Melbourne, State of Victoria

    @apoel35908386 @Telstra This is good customer service.

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    Hi @Telstra I’m trying to disconnect my internet service but you keep hanging up on me before I get to speak to someone. How can I arrange this?

  • kyleobyte KYLΞOBYTΞ (@kyleobyte) reported from Melbourne, State of Victoria

    Oi @Telstra - hubby’s trying to preorder, gets to login step and it tells him he’s not authorised on his own account…to upgrade his own mobile (both his services are still showing up in his account)

  • taniadalts Tania Dalton (@taniadalts) reported from Melbourne, State of Victoria

    @Telstra disappointed that no one from your customer service, knows a Telstra tough 5 phone and how it’s settings work. My 79 year old Dad has been changed over his plan for the past two months and we’d just like this explained to us. He’s a 20+ Telstra customer, just poor form

  • RaffAgostino RaffAgostino (@RaffAgostino) reported from Melbourne, State of Victoria

    @jriewolod @Telstra That’s terrible Telstra would do that. And $6500 is a drop in the ocean to them.

  • Marc1983x Marc Christie (@Marc1983x) reported from Melbourne, State of Victoria

    Hey @Telstra is there an issue with crossed lines or something on the 4g network?

  • nathan_bobik Nathan Bobik (@nathan_bobik) reported from Melbourne, State of Victoria

    @Telstra Home Dashboard says all connections good, all signals are strong etc etc- no errors from that end.

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Telstra Outages page just updated to confirm network problem. My modem I supposed to flip to 4G when this happens so not pleased that it doesnt

  • melissaracing Melissa Griffiths (@melissaracing) reported from Melbourne, State of Victoria

    @jriewolod @Telstra Terrible 😞

  • trevoryoung Trevor Young (@trevoryoung) reported from Melbourne, State of Victoria

    @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

  • leighchookoo Leigh T (@leighchookoo) reported from Melbourne, State of Victoria

    Can someone tell me what ******** this Telstra air is on my Mac … it’s coming up as my wifi- can’t log out of it and defaults me to it as my wifi.. won’t allow me to access any websites

  • DavidMo70005810 David Moore (@DavidMo70005810) reported from Melbourne, State of Victoria

    @Telstra You just put my nbn bill up. I can’t cancel within contract without a penalty but you can put prices up. When the contract expires you will lose a 20 year customer. Mobile and internet. So long. Never to return

  • Sheeds_au Sheeds (@Sheeds_au) reported from Melbourne, State of Victoria

    Couldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF

  • MarkWaite1959 Mark Waite (@MarkWaite1959) reported from Melbourne, State of Victoria

    @jedws @Telstra Sorry to see I’m not alone - have been trying to buy a new service for 2 days!!

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.

  • maggiepayne_ Maggie Payne (@maggiepayne_) reported from Melbourne, State of Victoria

    @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

  • PaulLenkic Paul Lenkic (@PaulLenkic) reported from Melbourne, State of Victoria

    Anybody else in the Moorabbin or Melbourne South East area having internet issues with their @Telstra nbn connection?

  • PaulLenkic Paul Lenkic (@PaulLenkic) reported from Melbourne, State of Victoria

    Intermittent @Telstra NBN and @Foxtel issues all of a sudden! The worst timing ever! 🤬

  • rwa_aust RWA (@rwa_aust) reported from Melbourne, State of Victoria

    @apoel35908386 @Telstra This is good customer service. Not sure how giving information to their customer base on ways to avoid dying of a deadly disease is virtue signalling?

  • tk_bulba TK (@tk_bulba) reported from Melbourne, State of Victoria

    @george__812 @LionelRitchie18 I'll never forget walking out of telstra dome at the time in my mid twenties. It was doggies essendon game. another doggies fan was like, "the essendon kid next to me is crying, I asked him how many premierships he'd seen." For those of us a bit older, it seemed like a lifetime

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Terri_Carr Terri Carr (@Terri_Carr) reported

    @Telstra Febey, what I would like is for my matter to be escalated internally and be understood. Surely that not too much to ask? I thought Telstra was after all an organisation that focussed on customer service

  • Ray99373139 Ray (@Ray99373139) reported

    @newscomauHQ Corporate greed is the main reason for inflation. Yesterday, Belong a subsidary of Telstra advised that my monthly bill would rise by $4.00/ month, basically almost a 25% increase for exactly the same service.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

  • bymyers DebbyM 🇺🇦🌻🎶@DebbyM@Mastodon.au (@bymyers) reported

    @missrobinson @Telstra We've never had any trouble with the network, we pay $25 a month.

  • adventure_ali_ AdventureAli (@adventure_ali_) reported

    @missrobinson @Telstra The only problem with switching is if you go outside of the city, as other networks are terrible in the regions. But if not, all good!

  • AEBayley AEB (@AEBayley) reported

    Anyone else having issues with Bigpond? Can't log in or get emails. @Telstra

  • jodadi_o Jodie Humphries (@jodadi_o) reported

    @missrobinson @Telstra I always put lack of service at times when there's lots of people around to lack of towers to accommodate people. In the city there would also be the mix of that and the buildings causing issues. I swear our whole system needs an overhaul

  • Not_4_Long On Hold-But (@Not_4_Long) reported

    ASIO expected ppl to care about data leaks from Telstra, Optus/Medibank (Psycho files), but ppl did not care less.... In WW3, it will be worse...even the original land owners will beg for help from white ppl..

  • ksyd2015 Ihatenicknames (@ksyd2015) reported

    @Telstra U won’t. My issue has been going for over 10 years. Wolli Creek in NSW is a known black spot that is badly need of tower upgrade due to being a high density suburb.

  • mattsquair Matt Squair (@mattsquair) reported

    @missrobinson @Telstra Not so much the signal I’d guess but that your phone needs to handshake with the cell-tower. When too many phones are also trying to you won’t be able to get time on the tower and brrr.