Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3053, 3142, 3040, 3004, 3134 and 3056.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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oztimmay79
(@Oztimmay) reported
from
Melbourne, State of Victoria
Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?
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Lewis Le
(@LewisLe2) reported
from
Melbourne, State of Victoria
@Telstra Seems to be affecting Newport, Altona, Werribee as well. Please confirm if this is the case and you’re currently trying to fix the issue ASAP 😡
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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whoBCH
(@whoBCH) reported
from
Melbourne, State of Victoria
Telstra is having ******* problems and there’s less then an hour before fncs
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mrjc
(@jwilliamcarroll) reported
from
Melbourne, State of Victoria
@Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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Adrian Loverso
(@fabrehair) reported
from
Melbourne, State of Victoria
@Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified
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Raza
(@rehanrazach) reported
from
Melbourne, State of Victoria
@Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.
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Pablo
(@pablonico85) reported
from
Melbourne, State of Victoria
@Telstra , internet down in Southbank. Do something please.
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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Wasif Bhatti
(@ip_sub_zero) reported
from
Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
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Christopher Sims
(@cjsims) reported
from
Melbourne, State of Victoria
@Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.
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Dave Williams
(@DangerousDaveW) reported
from
Melbourne, State of Victoria
Now the internet is down #telstra What’s next.. talking to my family?
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.
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Chris McAlinden
(@chrismca88) reported
from
Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
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Sean Callanan
(@seancallanan) reported
from
Melbourne, State of Victoria
@Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.
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PrincessPooket
(@JBPooket) reported
from
Melbourne, State of Victoria
@CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.
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A bit Suss
(@abitsuss) reported
from
Melbourne, State of Victoria
@Telstra is there an outage in Kew ?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ashli
(@OuterspaceGRL79) reported
from
Melbourne, State of Victoria
@Telstra our internet is so slow the speedtest page won't even load. Can I DM you with details?
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Paul Dobinson
(@pauldob) reported
@Telstra...you sent me a text message offering me a great deal on a new phone. I spent time and effort uploading all details and applying. The phone never arrived. I have chased today. Apparently you cancelled the order. I have to be a Telstra customer for 6 months to get a phone
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Kelly
(@Kelzbellz_1) reported
@Telstra I just had a call from a private number saying they were Telstra are were going to disconnect my wifi and to press 1 to fix the issue. You might want to warn people.
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Dr Quin Magna!
(@DrQuinMagna) reported
@elonmusk @teslaownersSV This system would be much appreciated in Australia especially rural. We get royally screwed for Internet here and pay ridiculous costs. My friend in W.A pays 99 bucks a month and all Telstra can give them is barely 1mb down and 400kbs up
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Sarah Bentley
(@Sarah94496105) reported
@Telstra pls help me I’ve tried twice with your online chats and spent over 2 hours trying to become a customer. I don’t have time for this, can someone help me quickly?
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Russell Egan
(@RussellEgan) reported
@NBN_Australia The NBN is back on, my issues are with @telstra 's support.
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Sara Davies
(@welshbird77) reported
@iiNet no you wont, I have emailed and DM'd and called and you still wont give me my money only a credit, I want my money back @Telstra can you please help me get a service and not take my money when you say you are not going too ?
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White Rose Fan(atic) 🙅♂️🙆♂️🙅♀️🙆 (21+ ONLY)
(@No_Heart_ME_D_H) reported
@Telstra Hey our internet is very slow and barely loading pages since before we woke up this morning. There are no reported outages for our address and we have payed our bill, but we haven't had access all day! We don't know the account details attached to our service as itcont.
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Ben Preece
(@Ben_Preece) reported
I could write a book about the secrets I’ve learnt about @Telstra “customer service” in the last 12 months - at what points they purposefully cut you off after waiting in the queue etc. ATM on hour two of trying to sort an issue and could have that book written by now.
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Politically Incorrect but true
(@IncorrectBut) reported
@Telstra Crap organisation . Hopeless customer service