Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3188, 3073, 3141, 3006, 3064, 3048 and 3095.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 10/07/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @KenCrompton Vodafone are horrible and Telstra are way overpriced

  • SgtJackVX35482 Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, State of Victoria

    @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

  • RedfernMichelle Michelle Redfern (@RedfernMichelle) reported from Melbourne, State of Victoria

    @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

  • timothy_89 Timothy 💉💉💉 (@timothy_89) reported from Melbourne, State of Victoria

    Only getting 3G in collingwood @Telstra 5G outage?

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • taniadalts Tania (@taniadalts) reported from Melbourne, State of Victoria

    @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

  • JohnnyLydon Johnny (@JohnnyLydon) reported from Melbourne, State of Victoria

    @JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra I should also point out that the @CommBank weren't much help either, as they never called him to say some random person was trying to take $19,000 out of his account and never bothered to refund the money for their negligence

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡

  • guidomelo1 ***** Melo (@guidomelo1) reported from Melbourne, State of Victoria

    @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Telstra I had a complaint raised, theny called and said there was nothing they could do over the phone and Mum needed to set up an online account!! They were then getting someone to call yesterday and surprise. Nobody called. I'll send a message but not holding my breath for a resolution

  • qldtrials Chris Nelson (@qldtrials) reported from Melbourne, State of Victoria

    @Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care

  • dgmonty16 Dale Monteith (@dgmonty16) reported from Melbourne, State of Victoria

    @Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.

  • Woody_Alyx Woody Alyx (@Woody_Alyx) reported from Melbourne, State of Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • melsybegg Melissa Begg (@melsybegg) reported from Melbourne, State of Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bendechrai Ben Dechrai 💉💉💉 (@bendechrai) reported

    @mage0r @Telstra Telstra charged me an extra $10 last time I disconnected because they couldn't cancel my downgrade request. My cancellation request went through and was then reversed when the downgrade happened. Their system tells them they've refunded me the money, but I've never seen it 🤷

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @bendechrai @Telstra I have no faith in Telstra’s leadership to create change, after 20 years of detailed and compassionate feedback. At this point I believe it is ethical to ask staff to consider the ways they are complicit in customer abuse. It may be the only vector to truly demand change.

  • sandiesweeney9 sandie sweeney (@sandiesweeney9) reported

    @RandaltsRandal My response to those ‘Telstra’ calls is to interrupt the spiel with “excuse me, does your religion allow you to steal from people with this scam?” The hangup comes soon after the word steal. Not Telstra.

  • uminathereal Richie E (@uminathereal) reported

    @RandaltsRandal Easy. Change to another service provider. Telstra is the bottom of the barrel. Roll them out!!!

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @bendechrai @Telstra I did work under the poverty line for a Telstra reseller for 5 traumatic years, and tbh I still haven’t forgiven myself for the ways I was complicit in customer abuse, and I remain grateful for the customers who upheld their humanity and helped me remember my own.

  • Cillaviolet Priscilla Wells (@Cillaviolet) reported

    @Telstra had barely any internet the last few days, are there outages in Connells point? Already done reset and other trouble shooting

  • deannej50 Beeraclock (@deannej50) reported

    @RandaltsRandal Same diff. Telstra ain’t too good at protecting us farm this ****.

  • windpharm maxine vandate (@windpharm) reported

    Received 8 spam phone calls today. Are service providers doing anything about it? Probably not. Last guy called ‘from Telstra’ so I kept him on the phone while driving approx 40 mins just to waste the *******’s time

  • ettsettery Tracie Griffith (@ettsettery) reported

    @Telstra So you can refund my father for the equipment that doesn’t work? I’ve been through this so many times now. The facts are that your set box doesn’t work if the signal is too weak and clearly the signal is too weak. How is Telstra now going to fix that? You don’t have any answers.

  • ettsettery Tracie Griffith (@ettsettery) reported

    @Telstra I’m dealing with the same problem constantly. No answers. Seems you’ve sold my elderly father a set box that doesn’t work with your too weak signal. You make people’s lives a misery.