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Telstra outages and service status in Melbourne, Victoria

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 10, 1:38 PM GMT+10.
  • 55% Phone (55%)
  • 24% Internet (24%)
  • 8% Total Blackout (8%)
  • 7% Wi-fi (7%)
  • 5% E-mail (5%)
  • 1% TV (1%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3058 , 3122 , 3056 , 3145 and 3107 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Telstra

Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 1 day ago
Melbourne Phone 1 day ago
Melbourne Phone 1 day ago
Melbourne Phone 2 days ago
Melbourne Phone 2 days ago
Melbourne Phone 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • Xiaoxialiu8
    XXLR (@Xiaoxialiu8) reported from Melbourne, Victoria

    @Telstra I was get a good solution from your service team 👍well done ✅

  • JohnnyLydon
    Johnny (@JohnnyLydon) reported from Melbourne, Victoria

    @JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    @peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****

  • vitomattvm
    vito m (@vitomattvm) reported from Melbourne, Victoria

    Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

  • MervtheMonster
    Paul (@MervtheMonster) reported from Melbourne, Victoria

    @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

  • hutcho66
    James Hutcheon (@hutcho66) reported from Melbourne, Victoria

    @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

  • aussiebluemoon
    Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Hey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

  • doc_eggbert
    doc eggbert (@doc_eggbert) reported from Melbourne, Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.

  • NickJohnstone2
    Nick Johnstone (@NickJohnstone2) reported from Melbourne, Victoria

    To all the peanuts sending me emails wanting to design a new website for me , and the dills representing Telstra , the crypto investment houses, the globe replacers, and Namibian Princes **** OFF AND STOP RINGING ME !!!!!!!

  • GlennHampson
    Glenn Hampson 🐢 (@GlennHampson) reported from Melbourne, Victoria

    @PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.

  • trevoryoung
    Trevor Young (@trevoryoung) reported from Melbourne, Victoria

    @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

  • vEternity_
    Eternity (@vEternity_) reported from Melbourne, Victoria

    Could you imagine paying for 100 down 40 up n getting 16 down 1.2 up with packet loss out the ***? See I don't have to anymore thanks to @Telstra ! What ******** is going on mate?

  • RedfernMichelle
    Michelle Redfern (@RedfernMichelle) reported from Melbourne, Victoria

    @DianeJamesAM @Telstra I hear you Diane, I’m now with other providers after a lifetime of loyalty (both as an employee & customer) due to the appalling service which has resulted in no less that 3 escalations to the office of the CEO @andy_penn

  • Woody_Alyx
    Woody Alyx (@Woody_Alyx) reported from Melbourne, Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @lhjh70 I’ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • ClareAliceMurph
    Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria

    @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • peeeengry
    fanpengry🐧 (@peeeengry) reported

    Looks like Neil really was behind the Telstra outage. He literally sealed off the network. And no, I’m not just trying to seal the seals because penguins happen to be seal food. What am I saying. #neiltheseal #telstra

  • HaveeSnowball
    Havee S Chu Chu (@HaveeSnowball) reported

    Why are people getting upset with the Telstra CEO? From the government's own stupid laws, she can't be contacted outside of her work hours. Telstra would be sued for harassment under the 'Right to Connect' laws.

  • 7NewsAdelaide
    7NEWS Adelaide (@7NewsAdelaide) reported

    The Telstra outage had nothing to do with the death of a woman on the state’s south coast – that is the finding of a police investigation into claims made by a South Australian senator. The police commissioner has given Kerrynne Liddle a spectacular smackdown for posting the allegation on social media in the first place. @laurenrose7

  • wablakeney
    Bill Blakeney 🇦🇺 (@wablakeney) reported

    Think this is a tad worse than Telstra outage! Just sayin'

  • FKhnopff
    Ferdie Khnopff (@FKhnopff) reported

    @MikeCarlton01 @Telstra Telecommunications network technology is unimaginably complex. Knowing about potential problems & being able to find & fix all of them are completely different things. Telstra & ACMA bosses are to blame. But because they make decisions based on self-interest. Not incompetence.

  • 23stretch23
    stretch23 (@23stretch23) reported

    @myGovau Thanks for the reply it’s all fixed and I think it may have been the Telstra outage causing the drama

  • genuine_m_
    The Genuine ███ (@genuine_m_) reported

    I can't help wondering what the connection to the Telstra outage was as well.

  • JennyForster7
    Jenny Forster 🎀 (@JennyForster7) reported

    @strangerous10 Why do the sycophants even bother interviewing Henderson? We know whatever the problem from the Telstra outage, to Japan’s renewed harpooning of whales in southern ocean, or bird flu on our shores it will be “Labor’s fault”

  • JaugerK
    KJauger (@JaugerK) reported

    @DavidDim_ocracy Especially when our national telco Telstra went down because those offshored jobs couldnt do their job properly in India...

  • sirhumpyAU
    Humpy (@sirhumpyAU) reported

    @tim_blee The 000 system is antiquated, Telstra gets about $20 million a year from running it. Labor has updated the emergency alert system, which will be tested later this month. Someone should ask Henderson why they didn't do anything to improve 000 tech in their decade of government