Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	14 hours ago
Melbourne	Internet	2 days ago
Melbourne	Internet	4 days ago
Melbourne	Internet	5 days ago
Melbourne	Phone	6 days ago
Melbourne	Wi-fi	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Tania (@taniadalts) reported 7 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

• 
  Brandon Cook 🌈 (@brandycooklyn) reported 8 minutes ago from Melbourne, Victoria

  The internet is apparently down all over Victoria on some level. Vodafone and Telstra are experiencing widespread outages. YouTube celebs are panicking wondering if they will ever be able to upload another sponsored Manscape 4.0 unboxing video.

• 
  Nick Splitter (@nicksplitter) reported 10 minutes ago from Melbourne, Victoria

  . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

• 
  Eileen Ormsby (@EileenOrmsby) reported 16 minutes ago from Melbourne, Victoria

  @Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution

• 
  Tim (@TimothyJ_23) reported 20 minutes ago from Melbourne, Victoria

  Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.

• 
  Damian Marley 🚀 (@asteroidproject) reported 21 minutes ago from Melbourne, Victoria

  Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.

• 
  Johnny (@JohnnyLydon) reported 27 minutes ago from Melbourne, Victoria

  @JoshFrydenberg A 2 year wait & 2 years on we get worse internet in Balwyn Nth (Kooyong) under your nbn than previous adsl with regular messages like this “Hi, We have added additional data to your Telstra Smart Modem back up to keep you connected while we fix your NBN service”

• 
  Sam (@CTRL_ALT_DEL) reported 29 minutes ago from Melbourne, Victoria

  I never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.

• 
  Tony Margaritis (@sthmel) reported 36 minutes ago from Melbourne, Victoria

  @Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 36 minutes ago from Melbourne, Victoria

  @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

• 
  Paul (@MervtheMonster) reported 36 minutes ago from Melbourne, Victoria

  @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

• 
  Kate (@Kate_B_Melb) reported 37 minutes ago from Melbourne, Victoria

  @beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??

• 
  Dale Monteith (@dgmonty16) reported 39 minutes ago from Melbourne, Victoria

  @Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.

• 
  Michael Carmody (@EmJaeCaer) reported 42 minutes ago from Melbourne, Victoria

  @_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.

• 
  Dave (@davesayys) reported 43 minutes ago from Melbourne, Victoria

  @anderlols Check out Boost Mobile, they run on the full Telstra network

• 
  Timothy 💉💉💉 (@timothy_89) reported 45 minutes ago from Melbourne, Victoria

  Only getting 3G in collingwood @Telstra 5G outage?

• 
  Dave Dawson (@demon_dave) reported 47 minutes ago from Melbourne, Victoria

  @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported 49 minutes ago from Melbourne, Victoria

  Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

• 
  Johnny (@JohnnyLydon) reported 51 minutes ago from Melbourne, Victoria

  Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues

• 
  Maggie Payne (@maggiepayne_) reported 53 minutes ago from Melbourne, Victoria

  @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paradoxa (@Paradoxa18) reported 7 minutes ago

  dear Telstra thanks for never sending the gadget to connect to wifi years without home net but seems there's an upside

• 
  AI Will Replace All Lawyers 🦊 (@ohfarfoxache) reported 8 minutes ago

  @kanethesaint @ronInBendigo @RaymondKeown3 **** Telstra

• 
  Australian 🇦🇺 (@45FirstLady) reported 10 minutes ago

  @OMGTheMess Officeworks is just the latest major business to ship hundreds of white-collar & customer service jobs to India & the Philippines, following the likes of NAB, Westpac, CommBank, Telstra, KPMG & PwC.

• 
  JimboDardy (@JimboDardy) reported 11 minutes ago

  Will have to admit that calling the telstra workers **** did actually solve my issue and got the ball moving to fix the issue. Something oldschool foreign outsourced support would take serious and send in the big man to solve it. No I think if you tried that they'd extradite you to the others land to be put down.

• 
  Anna (@spannaforce) reported 13 minutes ago

  Man, telstra internet has gone down Rebooted a thousand times.

• 
  cobra (@cobraschiffer) reported 17 minutes ago

  @sidneyfrommelb Whilst Telstra has network issues after your data leaked by Optus. Cooked.

• 
  K•A•N•E (@kanethesaint) reported 18 minutes ago

  @Teh_Jkr @Optus Prepaid is the best option. No more need for greedy companies like Optus! One of the worst employers around after Telstra!

• 
  rob2511 (@KymRob25112) reported 20 minutes ago

  Telstra....missed your recharge message because the service has been so fuckung bad for weeks that people's personal SOS devices haven't been working. Have been hotspotting with Optus device.

• 
  oneonethreeinvesting (@113investing) reported 20 minutes ago

  @_shanmoho @hasselljpb @Telstra They 'upgraded' to 5G down here last year and killing the 4G network in the process. Hahahaha .Had to switch to a different provider.

• 
  Aino (@partywuuu) reported 21 minutes ago

  @hobojo12345678 **** Telstra