Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Phone	1 day ago
Melbourne	Internet	2 days ago
Melbourne	Internet	2 days ago
Melbourne	Phone	5 days ago
Melbourne	Phone	6 days ago
Melbourne	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Sue Roberts (@sueroberts7) reported 4 minutes ago from Melbourne, Victoria

  @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

• 
  ***** Melo (@guidomelo1) reported 5 minutes ago from Melbourne, Victoria

  @Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?

• 
  Sheeds (@Sheeds_au) reported 9 minutes ago from Melbourne, Victoria

  Couldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF

• 
  Trevor Young (@trevoryoung) reported 14 minutes ago from Melbourne, Victoria

  @Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though

• 
  Nikki Clare (@Niksterisms) reported 18 minutes ago from Melbourne, Victoria

  @maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.

• 
  Chelle 😘🤗 Tim's no 1 Fan (@SgtJackVX35482) reported 19 minutes ago from Melbourne, Victoria

  @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

• 
  James (@jamesphumphreys) reported 23 minutes ago from Melbourne, Victoria

  @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

• 
  Nick Johnstone (@NickJohnstone2) reported 29 minutes ago from Melbourne, Victoria

  To all the peanuts sending me emails wanting to design a new website for me , and the dills representing Telstra , the crypto investment houses, the globe replacers, and Namibian Princes **** OFF AND STOP RINGING ME !!!!!!!

• 
  DevaDev (@DevaDev21) reported 32 minutes ago from Melbourne, Victoria

  @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

• 
  Brian Humphries (@rocky1622) reported 32 minutes ago from Melbourne, Victoria

  Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 34 minutes ago from Melbourne, Victoria

  @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

• 
  Eileen Ormsby (@EileenOrmsby) reported 41 minutes ago from Melbourne, Victoria

  @Telstra Hey, #telstra why ask to DM if all you’re going to do is tell me to message the app? Why not say it here? The app is an abyss of endless requests to repeat the steps that didn’t work the first 50 times, before fading away without a resolution

• 
  Tony Margaritis (@sthmel) reported 45 minutes ago from Melbourne, Victoria

  @Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

• 
  Vision 🍌 (@TheVision_13) reported 48 minutes ago from Melbourne, Victoria

  The Telstra logo on the 50 looks so bad, really doesn’t need the blue background

• 
  Pickles (@Piiiiickles) reported 50 minutes ago from Melbourne, Victoria

  @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

• 
  Benedict (@The_Enunciator) reported 51 minutes ago from Melbourne, Victoria

  @RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months

• 
  Brian Humphries (@rocky1622) reported 54 minutes ago from Melbourne, Victoria

  Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

• 
  Ben (@czaxx) reported 54 minutes ago from Melbourne, Victoria

  Received a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.

• 
  CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported 57 minutes ago from Melbourne, Victoria

  @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

• 
  BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported 57 minutes ago from Melbourne, Victoria

  After 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  daisymay4263 🌼🌼🌼 (@daisymay4263) reported 7 minutes ago

  Seems perfectly legit, reward people for failures …. 🙄 Telstra has paid its chief executive, Vicki Brady, $6.8m for the year ending in June, after docking 20% of her bonus in response to the network’s nationwide outage in July. The company reported financial results on Thursday. Its board met on Monday and decided to cut Brady’s bonus by $607,000 – but she still took home a $700,000 pay rise as she was awarded a total of $6.1m the year before.

• 
  .𖥔 Si 🇿🇼 (@euphoriacdbaby) reported 7 minutes ago

  if you’re considering a mobile/internet service provider, stay away from @Telstra. their customer service is the worst i’ve experienced anywhere and the service itself is ****. Does anyone know how to get out of a plan without buying out? I’ve actually had enough.

• 
  stephen (@johnsy123aus) reported 8 minutes ago

  Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage

• 
  outsider (@outsider2040) reported 9 minutes ago

  @Urquie_Coffs @TonyShepherd4 Of course he left a measly surplus after selling off Qantas Telstra airports and many other government assets. Can be done once but never again so it pumped his numbers up big time. Other than that he pulled in some small tax receipts from massive mining boom.

• 
  Sue Davis (@Sueberry2) reported 11 minutes ago

  @blu_boys @Optus Go Aldi...roll over data, plans from $23, Telstra network, and currently double data on some plans for 6months if you start up before the end of September 2026.

• 
  Shark (@SharkerOCE) reported 12 minutes ago

  @telstra fix ur ******* internet

• 
  Peter Lewis (@Peter_Lewis747) reported 13 minutes ago

  @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

• 
  Uptimus (@UptimusApp) reported 15 minutes ago

  Aug 06, 2026 at 01:45 UTC: Uptimus is currently monitoring Telstra stability. Reports have returned to normal levels, and we are verifying system performance before resolving.

• 
  Odhiambo Odondi (@OdondiCol) reported 17 minutes ago

  Need help @Telstra

• 
  justin bandy (@justinbandy13) reported 17 minutes ago

  @daisymay4263 I can see one of Telstra towers in my town out my window...and reception is **** house... Telstra and their never ending rising rates with crap deals,...hope you enjoy your 7million,..ffffn useless