Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3142, 3053, 3134, 3002, 3056 and 3141.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 03/13/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • learning2tri Simon (@learning2tri) reported from Melbourne, State of Victoria

    Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • stpascoe stuart pascoe (@stpascoe) reported from Melbourne, State of Victoria

    So after so many years with @SamsungMobile starting at s2 till my current #S10Plus I brought an @Apple #ipadpro12 and have never been happier😀 so I've ordered the new #iPhone11ProMax #AppleWatchSeries5 and #airpods2 that should be here soon from @Telstra #appletips #applehelp

  • MrBlairHughes Blair Hughes (@MrBlairHughes) reported from Melbourne, State of Victoria

    @Telstra Just odd how I can get 9 now live etc but nothing showing up on 19. Might be a rights issue re rugby on 10play or 10olay just doesn't do anything live. All good thanks

  • leo_cadle 💧 Makin' a Mess #ARRF 🇦🇺 (@leo_cadle) reported from Melbourne, State of Victoria

    So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days

  • nathan_bobik Nathan Bobik (@nathan_bobik) reported from Melbourne, State of Victoria

    @Telstra Ran the test....says everything is ok, however these constant 30 second dropouts are becoming slightly annoying seeing I can’t seem to figure out a solution.

  • skwashd Dave Hall (@skwashd) reported from Melbourne, State of Victoria

    @Telstra Let’s wait and see. It can’t really be any worse than the “service” I’ve received since Saturday.

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • NialFinegan Nial Finegan (@NialFinegan) reported from Melbourne, State of Victoria

    @redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @WildMN_34 @SWrightAU @ItsJustBaxy I had similar issues with my OG. Could never get it working. Traded for an X. Might be worth doing the All access thing with Telstra and then upgrading to Scarlett next year.

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • whatmsees matthew craig (@whatmsees) reported from Melbourne, State of Victoria

    Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore

  • aeberbach Adam Eberbach (@aeberbach) reported from Melbourne, State of Victoria

    @jan_ekholm Well that blew up! I wasn’t watching. Yeah internal network with DNS as Pi-Hole, bridged to hardcoded DNS from Telstra. As for spyware set-top boxes, “smart” TVs etc., they don’t get a network connection at all.

  • leo_cadle 💧 Makin' a Mess #ARRF 🇦🇺 (@leo_cadle) reported from Melbourne, State of Victoria

    @EugeneWare What I had before, except not @Telstra because they are stupid and disconnected me for a technology swap that never happened

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @colin_aus @BeauGiles @Aussie_BB Yeah, that’s the issue I’ve always had with Telstra. Service ok, but the support is so painful and makes you bang yourself head against a wall. What I like about ABB is they are extremely transparent with issues and even publish all their network capacity graphs online.

  • trainspotter67 Drew James. 加油 (@trainspotter67) reported from Melbourne, State of Victoria

    Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.

  • trainspotter67 Drew James. 加油 (@trainspotter67) reported from Melbourne, State of Victoria

    All I want from @Telstra is a working nbn service. Just please.

  • stpascoe stuart pascoe (@stpascoe) reported from Melbourne, State of Victoria

    @Telstra No they were no help😤going to bed now hope it fixed by morning

  • SamJanda Samuel Janda (@SamJanda) reported from Melbourne, State of Victoria

    @Telstra Given hotspots are something you use in transience, I'm not going to contact support only to be leaving the hotspot shortly after. I would just hope Telstra could perform effective QA so I don't have this problem next time.

  • d2kagw Aaron Wallis (@d2kagw) reported from Melbourne, State of Victoria

    @Telstra I spoke to your call centre yesterday who said there was an issue with activations. Its been 40 hours since I tried activating the eSim on my iPhone 11, which is a replacement for my physical sim in my old iPhone X. Please helllllppppppp

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidGulli Dave Gulli (@DavidGulli) reported

    @Telstra Yep, cant see an "add service" under the get help or services tab..

  • DavidGulli Dave Gulli (@DavidGulli) reported

    @Telstra Tried that. They literally told me to ..hardware reset.. the device as a fix. Good way to close a ticket sla though.

  • joeybulldozer Joanna Battersby (@joeybulldozer) reported

    @Telstra My main issue is I have no data. I don’t need to ring anyone, I need to access maps etc

  • DavidGulli Dave Gulli (@DavidGulli) reported

    hey @Telstra maybe sort your stuff out for launch days with OneNumber.. im logged in, with my one and only Telstra ID and i cant add my #pixelwatch because "The service isn't linked to the Telstra ID you entered".. Pretty sure it is, given i only have the one :/

  • billiejoe87 Paul M 🦘 (@billiejoe87) reported

    @Optus What a joke. Porting out to @Telstra tonight and cancelling my credit card with you guys so you cant debit me again. Absolutely pathetic company with pathetic service. #Floptus.

  • joeybulldozer Joanna Battersby (@joeybulldozer) reported

    @Telstra I have enabled global roaming at $10/day but it has stopped working today. I am a fully paid Telstra customer

  • Laura21729559 Laura (@Laura21729559) reported

    @Optus can someone help me with setting up an account? I need to pause /cancel my recharge but there's some kind of glitch on the app and its not letting me create one. I also have no signal on Fraser, currently using a Telstra sim, this is why i need to cancel for now.

  • Fredthedagg Warlock 🧙‍♀️ (@Fredthedagg) reported

    @Telstra just went into your store on Bourke st. Arrived 5pm. Waited at concierge for 20 mins to told I couldn’t get a new phone because it takes too long! I’m a long time customer and was going to sign another contract. There’s a Vodafone shop across the street

  • Budginut Immortal Budginut (@Budginut) reported

    @Telstra Hey, are you guys cold calling promoting a 50% discount on my bill for being a good customer?

  • AjratYllek Yllek 🦋🦎🐝🐞 Just me 🤷 (@AjratYllek) reported

    Oh fun! Some chick from "telstra" called me. I said:" Oh thank you for calling, are you finally disconnecting us? It's been months" She replies with:"No, I want to inform you of problems your internet is sending" Me:" I want to be disconnected. If you can't help me, I'm leaving."