Telstra Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3068, 3204, 3129, 3006, 3142 and 3087.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
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 Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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infinitereality
(@infinitereality) reported
from
Melbourne, State of Victoria
Shut ******** up I have no Internet at all people complaining about #ADSL #nbn i’m about to run out of data on my family plan someone help me at Telstra just send the goddamn modem just send it or I’ll pick it up and risk my life for the Internet
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
So anytime the weather is bad our internet dies. Tried to call @Telstra about it last night because we’re certain it’s a faulty modem but apparently their call centres are no longer 24 hrs. It’s going to be a long lockdown.
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JazChisholm
(@ChisholmJaz) reported
from
Melbourne, State of Victoria
@IndigoDaya No internet access at all and Telstra say they can’t fix it but waiting for yet another call for possibly a home visit...arghhh #worknotgettingdone
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Damien
(@DamienZuch) reported
from
Melbourne, State of Victoria
@rosscoulthart @Telstra @NBN_Australia This deserved a re-tweet and a like. The system is broken and needs to be replaced. Total waste of money!
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💧Résistez Maintenant!
(@MdmAbsentMinded) reported
from
Melbourne, State of Victoria
@SH10611323 @NickMcKim Yeah, this guy draws down $24million, $24MILLION! each year as his pay!! #FFS #auspol I remember when we owned our 'national carrier'! Just like #Telstra! #littleJohnny should rot in hell for selling off everything that wasn't nailed down!
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Harper&Blohm Cheese
(@harperandblohm) reported
from
Melbourne, State of Victoria
@Telstra When I looked there was not a known issue of business landlines being diverted to previous owners personal mobile phones
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Andy Robertson 🚲🏃🏽♂️🧗🏼♂️
(@ayestereo) reported
from
Melbourne, State of Victoria
@NBN_Australia you did some work outside my house on Saturday and ever since we’ve lost @Telstra cable internet. Been trying to contact @Telstra now for four days but no response. Can you please help resolve what ever have been done immediately.
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Nick Johnstone
(@NickJohnstone2) reported
from
Melbourne, State of Victoria
Dude rings me on the phone and says he is here to fix our NBN which drops out intermittently 228 times a day and says “can you come out and open the gate” , I say “it’s not locked, slide it to the right”, he says “ no I can’t open it”. That’s confidence thanks Telstra!
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Julia silvester
(@silvester_julia) reported
from
Melbourne, State of Victoria
@Telstra #telstra #complaint #billing can’t get in contact with Telstra to query a bill. Around and around in circles. No way to lodge an issue on line and live chat not avalible. I’ve tried for days.
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Dan Pitt
(@NuckPitt) reported
from
Melbourne, State of Victoria
@Telstra my contract is coming to and end and I can’t get any customer service even though I am paying my bills. How do I cancel my account! if you pull your finger out change it! If I am over charged past my contract I won’t be paying as there is no customer service. #telstra
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@refoxing @TurnbullMalcolm Turdball you have fibre to the home and most of the rest of us have crap. Your mongrel nbn includes heaps of crumbling ex Telstra infrastructure that will require replacement in 5-10 years and cost us billions extra
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Michelle Mannering 💎
(@MishManners) reported
from
Melbourne, State of Victoria
@NBN_Australia @awssecuritysyd @awscloud @AWSstartups @thelivecoders My other problem is I have NBN to the node but copper up to the apartment (1st floor). I don't really want to pay the $350 for @Telstra just to provide a quote. Just tell me how much for free and I'll most likely just pay you to upgrade me! 🤣
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elad_nador
(@DaleRodan) reported
from
Melbourne, State of Victoria
@theprojecttv @Telstra @NBN_Australia - IF only parents could keep ALL kids off the internet between 7am-6pm M-F - then that would help US people working from home do our jobs for the economy. AU internet is SHIT! #workingfromhome #Covid_19australia
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Guido Tresoldi
(@GuidoTresoldi) reported
from
Melbourne, State of Victoria
@AleagueHub As as a Telstra customer (and not going to change) I would miss the football app. But the combination of having the EPL and the #ALeague on the same channel would be good.
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Amy
(@AmyGVSL) reported
from
Melbourne, State of Victoria
@katehodgson_au It’s been the most unreliable service since the day we switched over. Every time it rains the net goes down and Telstra has just shrugged when we’ve complained. Now their call centres aren’t operating on the weekends and their live chat isn’t always online.
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Cam Salton
(@CamSalton) reported
from
Melbourne, State of Victoria
Seems like @Telstra is having some problems with their online store. Been this way for 2 days now when I try and buy something.
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Stephanie 🖤🤍💜 | 💛🐞
(@fpvs) reported
from
Melbourne, State of Victoria
My mobile is not accepting calls. I'm with Belong, which operates on @Telstra. It looks to be affecting all Telstra services at the moment. Can make calls, data works, SMS works. Just incoming calls aren't working. Message says service isn't connected.
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Valki/ Anthony Constant 54 p15/a14/m11
(@Valki19047234) reported
from
Melbourne, State of Victoria
Due to no Nbn yet, Telstra are going to prove me with a NETGEAR Nighthawk M2 mobile broadband device and temporary mobile broadband service at no cost. If it arrives before com day I will go live.
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Jo Hall
(@Jo_Hall9) reported
from
Melbourne, State of Victoria
Internet now been down since Tuesday of last week. Countless hours on hold on the phone to @Telstra And assurances it would be fixed. Technician apparently being sent yesterday still hasn’t arrived. A nightmare trying to work and study from home 😡
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Jan Laczynski
(@YYarni) reported
from
Melbourne, State of Victoria
@tdolling @Telstra @Telstra_news C'mon @andy_penn Please help one channel 7 news finest reporter's get their internet connection back on
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jb1990 🏴
(@JBennie1990) reported
@Telstra is there any outages in Adelaide metro area? I’ve had unresponsive internet all day and then when it does eventually load up it’s extremely slow speeds?
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Miss Jay
(@Jer1dah) reported
@MaanoMadima @MorolongZA managing director at Telstra Ventures. “But I would say the more ‘meat and potato’ companies are probably down 20 percent in January-February in relation to November-December—some more, some less.”
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Paul
(@davispg) reported
@rwerkh Telstra (who I'm with) are looking to integrate spam filters into their messaging gateways so they never get distributed; so maybe those?
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jd 🇦🇺
(@jd_koi) reported
@voltagex That is not an isolated incident, set up a new account, wifey has Telstra mobile, told them not to set in that account. Guess what now I cannot call about the connection as it is in her name with my details in there for rest of the stuff. Neither of us can verify we are we.....🙄
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cheeky geese
(@cj_melbs) reported
@Telstra shocking service. Bought a prepaid SIM, activation confirmed but service isn’t working. Cant get any form of help (yes I have the app). Call centre closed on a Saturday apparently, can’t get an agent to msg with. Will switch to other carrier ASAP, have had enough!
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Gary Robert Looney
(@garyrlooney) reported
@andy_penn My account “did not” prevously require login to add Auspost Telstra Recharge voucher, do not change. I will document my findings ASAP. Be good.
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Kirk
(@kackles74) reported
Got rid of Telstra and Foxtel and signed up with @TPG_Telecom and they have been awesome. Fixed the problem Telstra couldn’t/wouldn’t fix. Internet purring like a kitten. They have RANG ME 5 times to check how things are going and had an NBN tech out to my place within a week. 👍
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Freddie Moffat
(@freddie_moffat) reported
@Telstra Caulfield North 3161, the NBN has been really rocky service for days. Either isn't working, or is slow when it is. The 4G backup coverage is really bad at my place so it barely works when the NBN is down. No outages detected on your site. Can someone please look into it?
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Daniel Kelly
(@Daniel_J_Kelly) reported
@Telstra Yes. I have an iPhone. Thanks for the reply. I have phoned support before and didn’t get a straight answer. It’s not good when I have business messages that I’m receiving a day late!
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
You tell me there is no problem @Telstra so why do I not have internet? ?? 64,0000$ question.