Telstra outages and service status in Melbourne, Victoria
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Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 15, 8:38 AM GMT+10.
- Phone (55%)
- Internet (24%)
- Total Blackout (8%)
- Wi-fi (7%)
- E-mail (5%)
- TV (1%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3145 , 3056 , 3058 , 3107 and 3122 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 6 hours ago |
|
Melbourne
|
Phone | 1 day ago |
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Melbourne
|
Internet | 2 days ago |
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Melbourne
|
Internet | 5 days ago |
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Melbourne
|
Phone | 5 days ago |
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Melbourne
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Sam (@CTRL_ALT_DEL) reported from Melbourne, VictoriaI never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.
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Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria@Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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Dave Dawson (@demon_dave) reported from Melbourne, Victoria@Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon
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Timothy 💉💉💉 (@timothy_89) reported from Melbourne, VictoriaOnly getting 3G in collingwood @Telstra 5G outage?
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Tanya (@tigertufftanya) reported from Melbourne, Victoria@andrewtiger9 @Telstra It is horrid. We had no Foxtel for over 24 hours because there was a fault with the Telstra cable it runs off.
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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Thanks for coming (@VeteranDave) reported from Melbourne, VictoriaAsking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡
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Tanya (@tigertufftanya) reported from Melbourne, Victoria@Gizmobud @RayRockyDog @Foxtel I just signed up for the trial. And yep, as a Telstra customer I can get a discount 👍
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Danial Smith (@daniel2509) reported from Melbourne, Victoria@Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.
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BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, VictoriaAfter 6 weeks of hell dealing with @telstra to swap from #foxtel to #telstra for our internet we were “absolutely promise” the service would commence last night. Rebooted modems this morning, guess what, still no Telstra 😡 - Your OS Callcentres are a joke. #australia
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Stacey Murray (@Stacey_Murray_) reported from Melbourne, Victoria@Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.
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Tony Margaritis (@sthmel) reported from Melbourne, Victoria@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
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Clare Murphy (@ClareAliceMurph) reported from Melbourne, Victoria@erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡
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(-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, VictoriaEven tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b
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Nikki Clare (@Niksterisms) reported from Melbourne, Victoria@Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks
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Adam (@Adam_Goldman) reported from Melbourne, Victoria@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.
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Melissa Begg (@melsybegg) reported from Melbourne, Victoria@ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!
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James Hutcheon (@hutcho66) reported from Melbourne, Victoria@taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Grimm (@andrewjgrimm) reported@Telstra Talk is cheap. At the very least, provide a refund for the days where you didn’t provide service.
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Jokarman (@jok4r_) reported@Telstra So an apology but nothing to make up for the issues it caused?
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Land of Stupidity (@StupidOzzies) reportedChinese Hackers are Trained in Australian Universities. If they wanted to Telstra would be down forever plus all other Communications in Australia. China dont need Missiles to wreck Australia. They have an Army of Hackers and there Submarines will rip up all undersea cables .
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Jay Jay (@JayJay1094727) reported@Telstra I need this canva template i **** up all the time
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Land of Stupidity (@StupidOzzies) reportedIf it was China taking Telstra down it would not be back running so quick
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Bite Back Dog (@BiteBackDog) reported@Telstra **** happens, especially outages. Be transparent and let us know what happened & what remediation steps you've taken to prevent it, and thats all you need to do. People just want an excuse to get angry at someone.
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H (@rison99) reported@Telstra People died but "sorry we let you down" is your response?
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Jumbarrawa (@jumbarrawa) reported@MuzzaDavo Yeah, I got money that the real reason Telstra went down.
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wazza_gc (@WazzaGc) reported@CoaltrainHunter @AnikaWells She's trying to playoff negative public sentimate at Telstra by coming across as someone authoritarian. She doesn't know much, she did say just use wi-fi calling during the outage.
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 Typical Telstra, Telstra must explain what exactly caused the outage, what the fix & what will they do to ensure it never happens again, but they won't. Typical mindset from Telstra, they know already, but will stay stum