Telstra outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	2 hours ago
Melbourne	Internet	2 days ago
Melbourne	Internet	3 days ago
Melbourne	Phone	4 days ago
Melbourne	Wi-fi	5 days ago
Melbourne	Internet	11 days ago

Community Discussion

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Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Damian Marley 🚀 (@asteroidproject) reported 1 minute ago from Melbourne, Victoria

  Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.

• 
  Tania (@taniadalts) reported 4 minutes ago from Melbourne, Victoria

  @Telstra how does a pensioner go about applying for a concession on their plan? Can’t believe that my Dad has been a customer with you for years and didn’t know he was eligible for a concession. Shame on you

• 
  Peter Bannan (@PeterBannan5) reported 8 minutes ago from Melbourne, Victoria

  Hey @Telstra, your app is down. Makes it difficult to pay you…

• 
  Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported 8 minutes ago from Melbourne, Victoria

  @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

• 
  CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported 9 minutes ago from Melbourne, Victoria

  @morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas

• 
  ✨ Miss Natski ✨ (@Natski82) reported 12 minutes ago from Melbourne, Victoria

  @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

• 
  Benedict (@The_Enunciator) reported 15 minutes ago from Melbourne, Victoria

  @RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months

• 
  remember sydney (@jamesgmeme) reported 20 minutes ago from Melbourne, Victoria

  @Telstra Sydney 2000 just off King st. Walked up to Elizabeth st. Same problem. All good.

• 
  Tanya (@tigertufftanya) reported 25 minutes ago from Melbourne, Victoria

  @Gizmobud @RayRockyDog @Foxtel I just signed up for the trial. And yep, as a Telstra customer I can get a discount 👍

• 
  Declan Martin (@declanmartin75) reported 25 minutes ago from Melbourne, Victoria

  @Aerohaveno @Telstra Never ending these days

• 
  Michael Jessopp (@ppossej) reported 28 minutes ago from Melbourne, Victoria

  Huh. 13 years on Twitter. I only joined up to test a Telstra Mobile service that joined your social networks together ... and you could tweet by sending SMS to a Telstra Mobile short code. Crazy days.

• 
  Peter Bannan (@PeterBannan5) reported 33 minutes ago from Melbourne, Victoria

  @Telstra That takes me to sign in, which takes me back to my account and the app.

• 
  𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported 35 minutes ago from Melbourne, Victoria

  @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

• 
  Tim (@TimothyJ_23) reported 35 minutes ago from Melbourne, Victoria

  @Telstra I understand all that. I'd just think if the issue happens on telstra devices and not those on other networks maybe it's something to discuss with the venue. I know telcos work with venues on capacity boosting infrastructure hence my suggestion ☺

• 
  Thanks for coming (@VeteranDave) reported 40 minutes ago from Melbourne, Victoria

  Asking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡

• 
  Lous (@lousanti) reported 44 minutes ago from Melbourne, Victoria

  @Telstra really. Pay a bill 2 days late and get slugged with a late fee that is 20% of the bill. That is really poor, greedy and nasty. So much for customer loyalty!

• 
  Nick in Melbourne (@NickIvaninMelb) reported 45 minutes ago from Melbourne, Victoria

  Best play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…

• 
  troiboi 🤨 (@Troiboi) reported 45 minutes ago from Melbourne, Victoria

  Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

• 
  Nick Splitter (@nicksplitter) reported 54 minutes ago from Melbourne, Victoria

  . @Telstra best person to help me move my service to new address? Website is shocking and chat support center closed on Sunday.

• 
  Daniel Matthews (@DanRobMat) reported 58 minutes ago from Melbourne, Victoria

  @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jess 🌙💍 (@talkingj3ss) reported 4 minutes ago

  @polisnotokay LITERALLY TELSTRA GET UR **** TOGETHER

• 
  Elizabeth Blackwell (@EBlackwell6280) reported 6 minutes ago

  I'm in Brisbane for a bit and I had forgotten how woeful @telstra mobile broadband is in the city. Endless dropouts and slow downs.

• 
  SNOOPREY (@SNOOPREY77) reported 6 minutes ago

  @Telstra So not gonna address the claims about what techniques sales representatives and ads use to mislead customers into thinking they’re getting a premium service. When I pay $2500 a year for home internet and mobile I have a certain level of expectation and rightfully so

• 
  Devil's Avocado (@CaptHughBeard) reported 9 minutes ago

  @Telstra I'm an Aussie working in the US for a few years. I keep my Aussie mobile account paid for when I come home to visit. Can you please explain how mobile data charges are higher with you in Australia, compared to my US cell service on mobile roaming?

• 
  landman (@hasselljpb) reported 10 minutes ago

  Gotta love it when the @Telstra helpline drops out while trying to solve a @telstra issue

• 
  calmingdown (@joey8bitz) reported 13 minutes ago

  @enz2g @1WeakGuttedDog Telstra is really going to hinder its own company 🙄 You, are the ******. Telstra has shareholders that want as MUCH money as possible. There is no way they would intentionally jeopardise that. You are full of ****, plain and simple.

• 
  🇦🇺Leoo 🗻 (@OCELeoo) reported 14 minutes ago

  @SamuelLalor22 @AFL @Telstra Changing the subject now are ya Exactly what I thought poor ****

• 
  dexq (@qexdval) reported 15 minutes ago

  Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

• 
  RJHtweets (@RJHtweets66) reported 16 minutes ago

  @MikeCarlton01 Exactly 👍 I’ll even name names of absolute fvcked customer experiences I’ve had recently Telstra Suncorp Terri Scheer Energy Australia Commonwealth Bank Qantas JUST to name a few 🤬

• 
  Kmac (@check307) reported 18 minutes ago

  Australian Govs of all persuasions have sold the people out. First sold QLD State Gov Insurance, Keating the Commonwealth Bank , Howard Telstra, Beattie Water and we can keep going. Private industry is about profit and no service . We have that and pay exorbitant amounts for it