Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3006, 3108, 3067, 3187, 3046, 3032 and 3019.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 11/26/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    @Telstra 1.5hrs on hold, no one can help, it’s not rocket surgery, it’s you system!!! 250 elderly residents without phones... come on!

  • northlanejosh my name is josh (@northlanejosh) reported from Melbourne, State of Victoria

    Up to my 42nd minute on hold with @Telstra - for $90/month internet the customer service and amount of interruptions I get is appalling

  • devilboy77 Simon (@devilboy77) reported from Melbourne, State of Victoria

    @Sbarry86 @Telstra Muppets the lot of them and yes they are so bloody rude very un-Australian

  • CorinnaSladey CrinInfluenzer🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @Telstra Internet no workies, fix it

  • ogettings Oliver Gettings (@ogettings) reported from Melbourne, State of Victoria

    @Telstra Thank you. I’ve never set up an account myself, online in-store so I don’t know what has happened.

  • canadianbayrd 💦Will - One of Duttons Crazies (@canadianbayrd) reported from Melbourne, State of Victoria

    @Telstra t box is total shit

  • CorinnaSladey CrinInfluenzer🥂💕🚜🏇💎 (@CorinnaSladey) reported from Melbourne, State of Victoria

    @Telstra seriously you are a piece of shit, spoken to your call centre over 15 times in the last few months and still problems not resolved. ****** useless 😡🥵🤬

  • evanderkoogh Erwin van der Koogh (@evanderkoogh) reported from Melbourne, State of Victoria

    @girlgerms @Telstra Their roaming is unbelievably bad. I always get a local SIM. Just can’t stand paying those prices..

  • davmoro David Morison (@davmoro) reported from Melbourne, State of Victoria

    No business phones @Telstra 1hr on phone and apparently no one can help, 3rd transfer because no one can help... not very good for a business custom. #pullyafingersout

  • alisterrobbie Alister (@alisterrobbie) reported from Melbourne, State of Victoria

    @Telstra Unfortunately not. Still sluggish. Voip conference calls dropping out. We’ve had to resort to phone tethering to get work done. Appreciate you can’t do much. Will head back through the support grinder again later when I’ve got spare time.

  • ianjroberts Ian Roberts (@ianjroberts) reported from Melbourne, State of Victoria

    @telstra shocking customer experience. Still no Internet, still can't get through to technical support #terrible #CustomerService

  • stephroseg Stephanie Gaddin 👩🏻‍💻📜 (@stephroseg) reported from Melbourne, State of Victoria

    @AlanJDixon @Telstra No not really lol - just constantly frustrated by the extremely bad timing in their outages or the inflictions on my business account which never ever get resolved at first point of contact. If they were a small business they’d have sunk ages ago.

  • OliveWahh Oliver-Todd Hunter (@OliveWahh) reported from Melbourne, State of Victoria

    Now I just spent 20mins on the phone trying to speak to a manger who didn’t have the time to deal with my situation. Good work @Telstra, A+ at customer service from all of your team 👏🏽👏🏽🙄

  • alisterrobbie Alister (@alisterrobbie) reported from Melbourne, State of Victoria

    @Telstra It didn’t, but I found that independently. It said everything was fine, and that 90% of issues were resolved using the online service.

  • YAYASISTAR Andrea Scott (@YAYASISTAR) reported from Melbourne, State of Victoria

    @HelenWolff @Telstra Tweeting sometimes gets things moving faster 😜... hope they fix it soon

  • uberinginmelb Drivering In Melbourne (@uberinginmelb) reported from Melbourne, State of Victoria

    @annie333333333 @Telstra Damn!

  • smoldemi Michael Smolders (@smoldemi) reported from Melbourne, State of Victoria

    Have just ticked over 1hr on hold with @Telstra support. Home internet doesn't work. Tried "helpful" self service diagnostic to no avail. Wonder how much longer I'll be on hold for...

  • RodSwiftSJW 🅁🄾🄳 🅂🅆🄸🄵🅃 — 🅂.🄹.🅆. (@RodSwiftSJW) reported from Melbourne, State of Victoria

    @hipstergeddon @mektronik It is a Telstra employee number, based on the Australian Government Service number. My AGS was 39538983. Telstra changed first digit to corresponding letter and last AGS digit is a check digit: C953898

  • DeanFelton7 Dean Felton (@DeanFelton7) reported from Melbourne, State of Victoria

    Hey @Telstra. My 89 y-o and very ill father in law’s home phone dead for 24+ hrs. He has Telstra Priority Assist bc of life threatening illnesses. Can’t reach you via phone or text on Telstra app. He’s in hosp atm and we need to stay in constant contact. Pls help.

  • Sbarry86 Shaun (@Sbarry86) reported from Melbourne, State of Victoria

    @Telstra this is the staff ID of the person who is rude and not customer focus D869563

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • accessdenied003 AlgorithmsGotMeAgain..🎬3 (@accessdenied003) reported

    **** @Telstra and their pathetic online customer service. I was online for 2 hours passed between 3 agents made a payment to unlock a phone and now no one is responding to me and the phone is still locked!!!

  • Lfinns81 Liam finnigan (@Lfinns81) reported

    @VodafoneAU my wife has switched to telstra becoz of your poor coverage in my area and it has now been 24+ hrs since the port request was done from her new telco..... poor form seeing you always seem quick to chase people on overdues or other outstandings!!!

  • toddjshilton Todd Shilton (@toddjshilton) reported

    Seriously, amazed at how much trouble I'm having with @Telstra - I've spent a month trying to get my Telstra ID set up so that I can order a second phone and it is apparently an unsolvable problem. I'm literally trying to give you more money guys.

  • yamamuj Junko (@yamamuj) reported

    @Telstra No one is there. Is there any way to follow up the issue?

  • DVKeet DV (@DVKeet) reported

    So, @kayosports_help @kayosports has been promising a PS app since 2018. Has been buggy from launch. Couldn't sort out my linked Telstra payment, basically telling me it's not their problem. Now @StanAustralia has bought Rugby Union, so guess what I'm signing up for. If they get

  • BabsEcho121 Babs (@BabsEcho121) reported

    @LaborIsTrash Did that and it wouldn’t load LT. Might be my very slow Telstra broadband once again 🙄

  • Gregeve98 GregTheSnake (@Gregeve98) reported

    @Telstra how Fast does it take for the 5G network to be installed ?. im surprised there aint 5G in Yarrawonga or Mulwala yet but there is in Corowa which isnt much further on

  • BigBoreBoom BigBoreBoom (@BigBoreBoom) reported

    @Telstra @NBN_Australia Massive NBN outage in Melbourne’s Eastern suburbs at least. What’s happening? #telstra

  • BeuthSue Sue Beuth (@BeuthSue) reported

    @circleslifeAU Being only 20k’s from the CBD we get poor reception and calls drop out. When we can,call quality is patchy and can barely hear the other person. Moved to circles life 2 months ago so before we go back to Telstra is there anything you suggest to improve our service?

  • caznye Caznye 🐯🏆 (@caznye) reported

    @Telstra I haven’t had internet for hours. Is there an outage in Lilydale? I’m in 3137.