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Telstra outages and service status in Melbourne, Victoria

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Full Outage Map
  • Telstra generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jun 4, 8:56 AM GMT+10.
  • 40% Internet (40%)
  • 40% Phone (40%)
  • 20% Wi-fi (20%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3144 , 3012 , 3113 , 3051 , 3124 , 3057 and 3128 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Wi-fi 31 minutes ago
Melbourne Phone 2 days ago
Melbourne Internet 2 days ago
Melbourne Wi-fi 4 days ago
Melbourne Internet 11 days ago
Melbourne Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.

  • asteroidproject
    Damian Marley 🚀 (@asteroidproject) reported from Melbourne, Victoria

    Did you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    @Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.

  • CTRL_ALT_DEL
    Sam (@CTRL_ALT_DEL) reported from Melbourne, Victoria

    I never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.

  • marbledspout
    Felicity Waters (@marbledspout) reported from Melbourne, Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • hutcho66
    James Hutcheon (@hutcho66) reported from Melbourne, Victoria

    @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

  • petermartinsept
    Peter Martin (@petermartinsept) reported from Melbourne, Victoria

    @grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • dgmonty16
    Dale Monteith (@dgmonty16) reported from Melbourne, Victoria

    @Telstra Thanks Reggie it happened late October and I spent quite a while trying to seek assistance by messaging system. I kept getting referred to someone else and the new messaging would start by asking what the problem was after speaking to someone r previously. I ended up resolving.

  • rocky1622
    Brian Humphries (@rocky1622) reported from Melbourne, Victoria

    Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

  • melsybegg
    Melissa Begg (@melsybegg) reported from Melbourne, Victoria

    @ShudderANZ are there any plans for your service to be available on Telstra TV? I'm subscribed already but that would have me watching Shudder so much more often!

  • Marc1983x
    Marc Christie (@Marc1983x) reported from Melbourne, Victoria

    Hey @Telstra is there an issue with crossed lines or something on the 4g network?

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @KenCrompton Vodafone are horrible and Telstra are way overpriced

  • TimothyJ_23
    Tim (@TimothyJ_23) reported from Melbourne, Victoria

    @Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.

  • tigertufftanya
    Tanya (@tigertufftanya) reported from Melbourne, Victoria

    @Gizmobud @RayRockyDog @Foxtel I just signed up for the trial. And yep, as a Telstra customer I can get a discount 👍

  • Niksterisms
    Nikki Clare (@Niksterisms) reported from Melbourne, Victoria

    Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.

  • sueroberts7
    Sue Roberts (@sueroberts7) reported from Melbourne, Victoria

    @mjrowland68 @BreakfastNews Grateful I’m a Telstra customer 🙏

  • PeterBannan5
    Peter Bannan (@PeterBannan5) reported from Melbourne, Victoria

    Hey @Telstra, your app is down. Makes it difficult to pay you…

  • meholt
    not your real Dad (@meholt) reported from Melbourne, Victoria

    @Brodhe A slightly different issue though. This was names and email of employees from 6 years ago. LinkedIn will tell you more about the people who work for Telstra. our emails aren’t exactly hard to figure out, they’re just our names and the domain.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Trev__Says
    Trev (@Trev__Says) reported

    @gaganghotra_ @DanielPriestley The economic vandal **** **** sold everything which was noylt nailed down for a once off surplus to impress these pin heads Our gold reserve, Telstra, the airports all gone in a fire sale He belongs in a cell

  • wright_l90101
    LWright (@wright_l90101) reported

    @ajbott @Telstra Population growth has overwhelmed the Telstra towers in lots of areas I am told, congestion causing a lot of the problems. I have been told towers are being upgraded over last 2 weeks but I imagine it is a slow process.

  • awthorpe
    Andrew Thorpe (@awthorpe) reported

    @Telstra It isn’t unplanned outages there is a lack of capacity in the Telstra network in that part of the cbd. It has been bad for ages like dial up speeds but is getting worse to the point of unusable. How do you let the network engineers know that they need to review and do something

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

  • Rowey_brolga
    rowey_brolga (@Rowey_brolga) reported

    @stationmum101 I would have thought telstra had the good sense to keep their head down about this ,pot,kettle,black

  • tdeb007
    Tania 😷🧸 (@tdeb007) reported

    @gomichild Never mind that my back injury is what forced me from retail into admin, and I’d been doing purchasing and sales admin for years. I kept having to remind her I wasn’t obligated to apply for random jobs, and I certainly wasn’t going to apply for a job interview a Telstra shop!

  • akintowarlock
    D.J. Grey (@akintowarlock) reported

    @AlboMP They also forced companies such as Telstra to sell me down the river, giving them unsolicited access to every single bit of what I do online 24/7. I remind you I have absolutely no criminal record. And even access the databases of the government, any and all legal forms I ever interacted with or approached or even considered, even supermarket transactions and camera data are delved into by them, posting the contents online ridiculing, mocking and insulting them. Even though they are the ones who have actively across the board disadvantaged me to a point of non-survival.

  • RJHampson01
    RJHtweets (@RJHampson01) reported

    Today’s customer service cvnts winner is Telstra. 2.5 hours on the chat line to just cancel an internet Foxtel connection which they stuffed up and then gave me the Indian Call Centre shuffle. OH we undertaken your frustration bullshit. We deserve better service from Australians.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience

  • popgomouse
    澳洲袋鼠 🇦🇺🦘 (@popgomouse) reported

    @BlairPring81213 @cjoye When Howard partially privatised Telstra, it retained the countrywide copper landline backbone, a network monopoly. All telcos and ISPs needed to connect to Telstra landline. Telstra usually took a long time to find the keys to exchanges when other telcos asked to connect. 3/8