Telstra outages and service status in Melbourne, Victoria
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 2 outage signals in the last 24 hours around Melbourne, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 13, 3:30 PM GMT+10.
- Phone (55%)
- Internet (25%)
- Total Blackout (8%)
- Wi-fi (7%)
- E-mail (5%)
- TV (1%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3056 , 3122 , 3145 , 3107 and 3058 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 8 hours ago |
|
Melbourne
|
Internet | 3 days ago |
|
Melbourne
|
Phone | 3 days ago |
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Melbourne
|
Phone | 3 days ago |
|
Melbourne
|
Phone | 4 days ago |
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Melbourne
|
Phone | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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Sheeds (@Sheeds_au) reported from Melbourne, VictoriaCouldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, Victoria@morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas
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Benedict (@The_Enunciator) reported from Melbourne, Victoria@RoryBurnside I’m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Haven’t had a single scam call in months
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Nick in Melbourne (@NickIvaninMelb) reported from Melbourne, VictoriaBest play of the day in the #aflgf so far has to be the Telstra ad during the break, highlighting how safe their network is…
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Daniel Matthews (@DanRobMat) reported from Melbourne, Victoria@Telstra is there an outage in Brooklyn Vic? No internet or phones at work
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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(-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, VictoriaEven tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b
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Peter Martin (@petermartinsept) reported from Melbourne, Victoria@grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service
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Ade (@BillieHill64) reported from Melbourne, Victoria@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Damian Marley 🚀 (@asteroidproject) reported from Melbourne, VictoriaDid you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.
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Tanya (@tigertufftanya) reported from Melbourne, Victoria@Gizmobud @RayRockyDog @Foxtel I just signed up for the trial. And yep, as a Telstra customer I can get a discount 👍
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Thanks for coming (@VeteranDave) reported from Melbourne, VictoriaAsking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡
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Ben (@czaxx) reported from Melbourne, VictoriaReceived a phishing call allegedly from @Telstra - a little more clever than usual - they offered a 40% discount on my bill for 12mths & when I said "sure,apply the discount" they said they just needed some"verification": name&DoB. Never give these details to unverified callers.
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XXLR (@Xiaoxialiu8) reported from Melbourne, Victoria@Telstra I was get a good solution from your service team 👍well done ✅
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Nikki Clare (@Niksterisms) reported from Melbourne, Victoria@Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks
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Trevor Young (@trevoryoung) reported from Melbourne, Victoria@Telstra 3101 - just noticed it half an hour ago when I went to pay for something … no one else in the house is having any issues though
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Mick (@mikjcal) reported from Melbourne, Victoria@3bsBruce @SydGuy78 Process was simple as with @VodafoneAU - on the new iPhone just went to settings > mobile > add eSIM from nearby phone - took a few minutes😳😳 Surprised the others are having such a hard time. You’d think Telstra of all carriers given their size would have their **** together.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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j boyd (@jboyded) reportedTelstra should never have been privatised. Another one of Howard's monumental mistakes. #auspol
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DJ Wynyard (@danijeljw) reported@JakeBeer11 @Telstra The credit for outage from @Telstra will only come from thin air 😒
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The Apostropher Royal (@GrammarTsar) reportedTelstra didn't just wait a bit too long to replace servers. They were 10 years beyond their maintenance life. And I'll bet all the senior managers got bonuses for driving costs down & profits up by not replacing them. #Insiders
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Benjamin (@BDollisson) reported@Telstra Single worst company to deal with in Australia.
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Giordano Bruno (@hellenomania) reported@NetworkChuck Hi mate Australia just had its national network carrier Telstra go down because it lost time Sync. SOmething I know you would be interested in with server time sync videos in the past.
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Justin (@Justin065241190) reported@Telstra Your network up time is commendable. All the experts here in the comments don’t understand the complexity and that sometimes mistakes happen.
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💧Rodent. #Goyim. UpScrolled @Thornintheside (@SchoonerLita) reported@jaraparilla @TimLooker @ABCaustralia Same, Telstra always had tidy cabling and the best server rooms. Everything was planned and well thought out. All the others had either ups issues or suffered from old gear or spaghetti cabling. I believe they're buried in OHS these days, too hard to access.
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UndoubtedlyDoubtful (@undbtlydoubtful) reported@WInsufficientia @Totally4yeah @PaulBongiorno Aside: My understanding is you should never privatise a natural monopoly. So Telstra or Transgrid, SECV etc would fall into that category. Banks probably ok as numerous.
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Abul Rizvi (@RizviAbul) reported@michaeljames947 Telstra is an 800lb gorilla. It was never going to be possible to keep them behaving properly. That was the case from day 1 when the govt & Telstra were at legal loggerheads. Then they took govt to the cleaners over the NBN saga.
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B. B. Bubble Bro (@buzzingburner) reported"The cause: a timing node, an unglamorous boxes that tells" David Swan on the Telstra outage CBD Columnist pg. 7, Businnes Editor pg. 5, Technology Editor pg. 4. I'm sure I could find more throughout but I would rather not read more of a paper edited so poorly. 2/2