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Telstra

Telstra outages and service status in Melbourne, Victoria

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If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 5, 11:55 AM GMT+10.
  • 52% Internet (52%)
  • 38% Phone (38%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3204 , 3123 , 3121 , 3030 , 3051 , 3066 and 3037 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 3 days ago
Melbourne E-mail 6 days ago
Melbourne Internet 7 days ago
Melbourne Internet 9 days ago
Melbourne Internet 10 days ago
Melbourne Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • maggiepayne_
    Maggie Payne (@maggiepayne_) reported from Melbourne, Victoria

    @MaccaHeraldSun And Telstra throwing the junior clubs $100k! Not bad.

  • sthmel
    Tony Margaritis (@sthmel) reported from Melbourne, Victoria

    @Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, Iโ€™m a limo driver.

  • SgtJackVX35482
    Chelle ๐Ÿ˜˜๐Ÿค— Tim's no 1 Fan (@SgtJackVX35482) reported from Melbourne, Victoria

    @Telstra I'm not a Telstra customer but ultimately Telstra owns the lines and every tech I've spoken to blames you that's it end o story

  • BillyFosterPics
    BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria

    @Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.

  • Woody_Alyx
    Woody Alyx (@Woody_Alyx) reported from Melbourne, Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • The_Enunciator
    Benedict (@The_Enunciator) reported from Melbourne, Victoria

    @RoryBurnside Iโ€™m with @Telstra with the home phone, they gave me a call guardian home phone, when set up, it forces spam calls to announce themselves, call centre workers never do, they just hang up. Havenโ€™t had a single scam call in months

  • aussiebluemoon
    Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

  • Troiboi
    troiboi ๐Ÿคจ (@Troiboi) reported from Melbourne, Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • stirlospace
    ๐šœ๐š๐š’๐š›๐š•๐š˜.๐šœ๐š™๐šŠ๐šŒ๐šŽ @๐š ๐š˜๐š›๐š๐š™๐š›๐šŽ๐šœ๐šœ.๐—ฐ๐—ผ๐—บ (@stirlospace) reported from Melbourne, Victoria

    Lol is @telstra down or just ๐Ÿ’ฉ also if you thought @Optus was bad Now I know why my uncles phone always is broken donโ€™t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. ๐Ÿ’€ 6.32 Mbps (down) when I use a SIM card from another telco in the modem. ๐Ÿง Smart Modem with 4G backup is so slowwwww ๐ŸŒ @Telstra

  • vitomattvm
    vito m (@vitomattvm) reported from Melbourne, Victoria

    @Telstra Confusion over Telstra/Foxtel responsibility is an issue. When instructed to call Telstra by Foxtel, the T rep put me on hold โ€œto look into itโ€ & suddenly I found myself transferred to a F rep, more confused than I was. Why is this all so unnecessarily complicated?

  • DevaDev21
    DevaDev (@DevaDev21) reported from Melbourne, Victoria

    @Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.

  • declanmartin75
    Declan Martin (@declanmartin75) reported from Melbourne, Victoria

    @Aerohaveno @Telstra Never ending these days

  • TizmWorld
    Tizmโ„ข (@TizmWorld) reported from Melbourne, Victoria

    @Telstra I walk into a store to buy a phone today and I was told you won't accept my money until at least the first to second week of April. As a customer for over 10 years, this is the worst service ever.

  • Stanleysmum1
    Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria

    @Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix ๐Ÿ˜ค๐Ÿ˜ก

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    @lhjh70 Iโ€™ve been called by Vodafone, Telstra and IiNet as well as ANZ and NAB of which i am a customer of none it takes 5 secs for them to kick in and a common accent in all of the calls

  • PamelaD888
    Pamela (@PamelaD888) reported from Melbourne, Victoria

    @Optus get your act together and please fix your internet outage! I canโ€™t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

  • Piiiiickles
    Pickles (@Piiiiickles) reported from Melbourne, Victoria

    @Telstra I have mobile dataโ€ฆ but itโ€™s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

  • MitchRobinson_
    Mitch Robinson (@MitchRobinson_) reported from Melbourne, Victoria

    @bkubel Thatโ€™s Telstra, did #StayHome March last year then #StaySafe most of the last year or so, and updated to #LetsVaxx around like June. So far as I know itโ€™s on all phones they support

  • sthmel
    Tony Margaritis (@sthmel) reported from Melbourne, Victoria

    @Telstra Arrrrrrggggโ€ฆโ€ฆ Iโ€™m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyShepherd4
    Tony (@TonyShepherd4) reported

    Angus the LNP during Howard sold off assets to pay debt Telstra: A major telecommunications company. DASFLEET: A fleet of aircraft. Avalon Airport: A commercial airport. Melbourne-Brisbane-Perth airports: A group of airports. National Transmission Network:

  • DanielBorrowman
    Daniel Borrowman (@DanielBorrowman) reported

    @Telstra @Mention When did it become normal to be unable to simply visit the Telstra website or app to download a bill or view your calls and data usage? All you can do is download a few random receipts. Telstra Support claims, and I quote, โ€œoh this is normal nowโ€ฆโ€ Iโ€™m sorry to say Telstra but youโ€™ve been infiltrated. Perhaps you should investigate the current and all past complaints and youโ€™ll likely find some interesting information in the touch logs. 129472997 128259673 117509219

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra Telstra staff are erasing customer complaints causing profits to go down as customers go to the Ombudsman. REPORT TELSTRA AS THIS IS ILLEGAL.

  • B4H4R_F
    Bahar ๐Ÿ‡ฎ๐Ÿ‡ท๐Ÿ‡ฆ๐Ÿ‡บ (@B4H4R_F) reported

    Iโ€™m paying over $150 to @Telstra and $75 to @Origin for internet, yet I canโ€™t even share a simple story about Iran. Telstra and Origin, youโ€™re the worst. If Iโ€™m paying this much and still getting blocked or restricted, what exactly am I paying for? Iโ€™ll be cancelling tomorrow! Even if it costs me. This is unacceptable.

  • aussiExau
    AussiEx.au (@aussiExau) reported

    Phone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @markbouris John Howard a failed PM that lost his own seat. Sold off Telstra to the people that already owned it at a time when we needed to upgrade to optic fibre network. Tried to introduce Workchoices to destroy wage increases. Sold off gas on 30 year contract . Neg gearing and CGT ..

  • jchoop
    jchoop.hl (@jchoop) reported

    @MarkoMatvikov Hahahha no not at all, I just wanted to pass along that during the swapping over process he said the exact same thing. For years with Telstra any kind of contact had been infuriatingly terrible for him, and he couldn't speak highly enough of the Aussie people walking him through everything and being patient

  • FarCanall
    Far Canal ๐Ÿ˜ (@FarCanall) reported

    Really unsure, but Iโ€™ve seen the same sort of buffoons rise to the top at Aust Post, Telstra, etc. The phrase โ€œ**** floats to the Topโ€ is pretty common in Govt Industies. Good thing is, once they get there, their incompetence is exposed for all to see. Nowhere to hide.

  • melissajay77418
    WTF have you done to us now (@melissajay77418) reported

    @BrowntownBrew @robb_j_m Some people paid for full fibre to afterward be told connection in that area is still to direct to node & were in a dead spot. Telstra occasionally do a few upgrades but it never really fixes anything. Its a big country, we don't all live in the city.

  • AS_Cunningham
    Andrew Cunningham (@AS_Cunningham) reported

    @BrilliantMaps As a Canadian who has never been there: Qantas, Macquarie, BHP, Telstra and a couple of banks are the only names that ring a bell.