Telstra

Telstra Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3008, 3122, 3038, 3976, 3124, 3166 and 3006.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Melbourne, State of Victoria 12/05/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • maisysh Maisy Hutchings (@maisysh) reported from Melbourne, State of Victoria

    @Telstra Your message is considered commercial in nature as it contains a link to an advertisement (for a product/service I’m not a customer of). Asking me to provide my contact details again in order to unsubscribe is pretty dodgy and not the level of customer service I expect.

  • kevdee4 Kevin Rankin (@kevdee4) reported from Melbourne, State of Victoria

    @Telstra worst decision ever was to sign up with Telstra. Not one single person who I’ve spoke to can identify the problem. 4 weeks without working adsl, you even sent the first months bill through the week I signed up, shocking service.

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Telstra @Telstra you have now slowed my 'backup' 4g to the point I cannot even load netbanking or the public transport site. And thrboutsgrbstillnhas 2 days (which will take it to 8-9 days down) unthrottle this backup immediately please .

  • TeamBloomart Guy Incognito (@TeamBloomart) reported from Melbourne, State of Victoria

    @JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @phazzles I’m going through the same with my parents. Telstra hands down as you get 4G back up so the phone will always work even if an outage happens 👌🏻 Telstra will also do phone only NBN Plans with pensioner discount.

  • _prkr Parker (@_prkr) reported from Melbourne, State of Victoria

    Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻

  • tweet__j_b_ Jonathan (@tweet__j_b_) reported from Melbourne, State of Victoria

    @Telstra ... and then you’ll charge $100 a month for a pitiful data allowance, like you have elves with a good union digging in your data mine or some shit.

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Telstra I assure you it is nothing to do with the on site equipment. There has been close to thirty outages in two months. I simply want to report this node/leg as still being down

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(

  • kevdee4 Kevin Rankin (@kevdee4) reported from Melbourne, State of Victoria

    .@Telstra you have said it will be 24-48 hours for 4 weeks now and I still haven’t received a phone call. Your customer service is absolutely terrible. I’m canceling my service with you so I’d like a call back to find out where I send your modem back too.

  • Claireabelle Claireabelle (@Claireabelle) reported from Melbourne, State of Victoria

    This Telstra outage is extremely frustrating but also outlining just how much I rely on the interest 🙄 #Telstra #overitnow #internet

  • GregRandall1 TheWeed (@GregRandall1) reported from Melbourne, State of Victoria

    @JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost

  • timothy_89 Timothy (@timothy_89) reported from Melbourne, State of Victoria

    @Telstra every few weeks you turn back on my voicemail. I don’t want one. I’ve never wanted one.

  • DermieTom Tom ruttkay (@DermieTom) reported from Melbourne, State of Victoria

    NBN connected my service yesterday. Today, I have two modems, a wiz bang little NBN box and I CANNOT ACCESS THE INTERNET...and both Telstra and NBN don’t want to know about it and point the finger at each other.I have joined the NBN ***** Community!

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Telstra It has just updated and is down again for another 2 days :(

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    Telstra outage continues with the status as still 'investigating' pretty sure we are on day 11 now.

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    Last night's (amazing) stream took 30+ gig of mobile Data - unfortunately I don't think I can keep that up. 11 days into this Telstra outage they gave me a return time of 7pm tomorrow... Let's cross or fingers/toes/other bits.

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @drewciferNZ @phazzles Issue is, it’s for the elderly, so Telstra might be a better option in this instance as the 4G backup won’t leave them with no phone if an issue arises with the internet.

  • KoparaFallsKid Robyn D (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @Pamelanicholls6 @andrewofoz @JaneCaro @Telstra In my view, they should provide free additional phone data when broadband is down.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Riley__AU RileyAU (@Riley__AU) reported

    Is anyone with Telstra and has had **** ping lately. Every 5 minutes my ping randomly goes up to 125-150 for a couple of minutes

  • SJBotchy Steven Johns (@SJBotchy) reported

    @NRL @Telstra 2 point field goal rule is terrible. If you want more field goals, remove the 7 tackle set being awarded when one is missed #NRL

  • KelexKrypton Cal El (@KelexKrypton) reported

    @Telstra Cal, son of Jor: the house of El, fears not your recommendation. I am only interested in justice! I pay- you serve, you listen, you fix! But everyone is paying and Telstra is doing nothing!! Is that fair? Is that “just”? I think not. Gen Zod @RedKryptonSun Is about ready to act.

  • JustinTaylorCo Justin Taylor Consulting (@JustinTaylorCo) reported

    Yet again the @Telstra website can't log us in. Complete embarrassment. Won't be installing the garbage app either. 2020 & still need to pay via phone. #telstra #telecommunications

  • RedKryptonSun Gen. Zod (@RedKryptonSun) reported

    @KelexKrypton @Telstra 24hrs to fix it Cal. @Telstra fixes it, or i will.

  • KelexKrypton Cal El (@KelexKrypton) reported

    @RedKryptonSun @Telstra Have faith Zod. They will fix it.... Won’t you @Telstra

  • Lexcorptrades Lexcorp (@Lexcorptrades) reported

    @YourSimplyTheB1 @NRL @Telstra Shut up fwit, no one wants to hear your r crap.

  • YourSimplyTheB1 YourSimplyTheBest (@YourSimplyTheB1) reported

    @Lexcorptrades @NRL @Telstra how stupid are you? im not talking so how can I shut up you germ? im not doing voice to text you wombat. any way proof me wrong about crunching tackles and chip and chases champ? see you cant. i have facts on my side you pelican your just an imbo with no facts

  • AlexGlavind Alex Glavind (@AlexGlavind) reported

    @karaxgg @Telstra No problem 🤓

  • scottpjs Scott Parry-Jones (@scottpjs) reported

    If you have been using a @Telstra mail service, without recent warning, they have shut it down and rejecting emails to you. This has effected thousands of people. Even getting its own selection number when you ring them!