Telstra

Telstra Outage Report in Germantown, Whittlesea, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Germantown, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Germantown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Germantown, Whittlesea, State of Victoria 08/20/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Germantown, Whittlesea, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne and Germantown.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

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Telstra Issues Reports Near Germantown, State of Victoria

Latest outage, problems and issue reports in Germantown and nearby locations:

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • daniel2509 Danial Smith (@daniel2509) reported from Melbourne, State of Victoria

    @Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.

  • hutcho66 James Hutcheon (@hutcho66) reported from Melbourne, State of Victoria

    @taipan168 And Telstra only faces minimum service guarantees in a very small component of the business where they continue to hold assets that used to be owned by the government. That's shrinking over time as the NBN buys out the copper.

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    Walk into Telstra shop to renew everything and new phones contracts and only taking appointments only l have loyal customer over 20 years can’t do it on week days so put pre order iPhones first before walk in customers

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    Don’t why Costello puts his nose RBA when he sold everything gas Telstra now look at country coalition made it cluster ****

  • MervtheMonster Paul (@MervtheMonster) reported from Melbourne, State of Victoria

    @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • marbledspout Felicity Waters (@marbledspout) reported from Melbourne, State of Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • daniel2509 Danial Smith (@daniel2509) reported from Melbourne, State of Victoria

    @Telstra Thanks, but if the Samsung store is unable to resolve this issue in their store I don't think Telstra can. I will continue my discussions with Samsung and hopefully get a refund on this S22 and go back to an iPhone.

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • DanRobMat Daniel Matthews (@DanRobMat) reported from Melbourne, State of Victoria

    @Telstra is there an outage in Brooklyn Vic? No internet or phones at work

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    BREAKING NEWS: @PRGuy17 is a Telstra customer. More news at 6.

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported from Melbourne, State of Victoria

    @ScottRhodie @Telstra Even their “Telstra Connect” Enterprise customer portal is sheer trash. Errors, missing services, exports rarely work. So over their ****.

  • demon_dave Dave Dawson (@demon_dave) reported from Melbourne, State of Victoria

    @Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    Coalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid

  • Stacey_Murray_ Stacey Murray (@Stacey_Murray_) reported from Melbourne, State of Victoria

    @Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.

  • dagavah (-_-(^_^)-_-) just another david (variant 1963) (@dagavah) reported from Melbourne, State of Victoria

    Even tho I have an appointment the wait begins @Telstra customer service sucks. Not even attempting to concierge b

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @maesy5 @Telstra Yep! 100% I don’t even bother anymore. It’s frustrating and such a waste of time. Apparently it dropping out consistently is no issue. I think we’ve all been taken for a ride on this.

  • RJ_Howes Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, State of Victoria

    I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?

  • JohnnyLydon Johnny (@JohnnyLydon) reported from Melbourne, State of Victoria

    This is my 5th message this year advising nbn co is doing running repairs on the lnp’s botched nbn. “Hi from Telstra. NBN Co are performing network updates in your area on 3 June 2022. Your internet service may be interrupted” - meantime it’s buffering & disconnects galore

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ZoominMC Lockie (@ZoominMC) reported

    Hi @Telstra, how are you? Could you please explain what on Earth is going on? For the past few days my internet has just flatlined essentially. Nothing will load. I’ve done all the troubleshooting, and it’s slow. Very, very slow. Help me. Much love, a frustrated customer. <3

  • RohanHull Rohan Hull (@RohanHull) reported

    Who else is quite serious about the change to Optus over Telstra? Firstly there service is crap, now non existent. Luckily I personally don’t have a 16 year old at boarding school that I couldn’t contact. Pathetic

  • ozlurker Di 🐱🐱😎🚗💻🏳️‍🌈 (@ozlurker) reported

    @Telstra 2324 it’s had a long history lately of poor mobile bb speeds

  • Subvert12 Trump is a waste of life (@Subvert12) reported

    @Telstra 3rd msg today, yet to hear a reply. Been on mobile network for a week, when are you going to bother fixing this and putting me back on broadband. How many msgs does it take for you to actually give a ****

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    Companies like @Telstra, @Optus, @VodafoneAU, banks, etc etc wouldn't have to fake a apology, if they investigate and fix up the issues that their own customers reported many times over years like the usual poor #CustomerService.

  • ozlurker Di 🐱🐱😎🚗💻🏳️‍🌈 (@ozlurker) reported

    @Telstra Today on 5G iPhone approx 223 but on Wednesday it was worse hardly able to access internet it was so slow

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @Telstra what a mess I sent through a message asking why I had yet another bill from Telstra. My account closed 10/12. @Telstra get some1 from complaints team 2 contact me.....guess that won’t happen even when I was a Telstra customer & complaint escalated no1 ever contacted me!

  • mandoinmelb Mandoinmelb (@mandoinmelb) reported

    @Telstra is there internet outage in Melbourne? I have none and I've been waiting for customer service chat for 10 mins so far?

  • VulkMe Liam Hardy (@VulkMe) reported

    @Telstra My husband has been trying to activate his prepaid for a week. I just tried to do mine online, had to call you, your IVR directed me back to the website and hung up. We have two different carriers so clearly it's an issue with your process I'm regretting my $600 spend

  • sanketkhodankar Sanket (@sanketkhodankar) reported

    @Telstra My modem model is LH1000 and for some reason, the 4G network doesn't kick in each time there is a disconnection.