Telstra Outage Report in Germantown, Whittlesea, State of Victoria
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Germantown, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Germantown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (42%)
-
Phone (26%)
-
E-mail (20%)
-
Wi-fi (8%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Germantown, Whittlesea, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
||
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Germantown, State of Victoria
Latest outage, problems and issue reports in Germantown and nearby locations:
-
Lionel Bopage
(@Leonine111) reported
from
Melbourne, State of Victoria
@chrismurphys @Telstra It is rather an issue of the broadband system Malcolm Turnbull and the followers ruined.
-
A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
@Strangelady11 @rubin_angela I think if you type “Victorian telecommunications ombudsman” into El Goog the first result is Telstra’s “we really want to help you” page. Hitting that tends to get much better results
-
Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
-
Lauren Truefeldt
(@LaurenTruefeldt) reported
from
Melbourne, State of Victoria
@Telstra No they have not provided one nor would the contractor BSA give one over the phone. Let me know how you can help?
-
Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service I’m paying for, I see: * 39 apologies/assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
-
TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra how does one fix their MyTelstra app. Not showing anything.
-
Sheri 🍩 Hussain
(@sheri_hussain) reported
from
Melbourne, State of Victoria
@Telstra Thanks Tom - appreciate you are but a cog in the wheel. We rang at 8.30am and were on hold for three hours. It appears our service has been ported to our new provider however. Would you be able to check if this has cancelled our account with you?
-
Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra Got there in the end. Thank you for following up. Extraordinarily hard to make contact with support team though - multiple attempts / hours lost trying to connect to chat. Frustrating. But now resolved. Thank you.
-
✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
-
mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
-
Gaby Villalva
(@vigabyvi) reported
from
Melbourne, State of Victoria
@Telstra hi Team! My Telstra app is not working since I changed my handset, could you help me?
-
Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
Skimming back through my weeks long forced SMS interaction with @Telstra to access the office @NBN_Australia service in paying for I see: * 39 apologies and assurances. * 9 instances of blaming another Telstra department. * 0 commitments to fixing the problem. * no end in sight.
-
Nigel Richardson
(@NigelRichardson) reported
from
Melbourne, State of Victoria
@Telstra I have a query about my latest bill. Your phone service told me to message your team online - and then hung up on me. And my messages through your online portal have gone unanswered for the past hour. Any suggestions as to how I can talk to someone ? Thanks in advance.
-
Adam Voigt 🐯🏆
(@adam_voigt) reported
from
Melbourne, State of Victoria
So disappointed (not surprised) with the lack of support from @Telstra today. They insist on sending a @NBN_Australia tech to my office who turns the internet off on me before leaving. They now refuse to answer me (for hours) on their SMS service. My business is harmed by this.
-
FIRE Down Under
(@FIRE_DownUnder) reported
from
Melbourne, State of Victoria
@BrennanLozzie How much data do you get on that? And on Telstra?! Wow! So you’d likely have no reception issues
-
TAK
(@timothy_kaye) reported
from
Melbourne, State of Victoria
@Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.
-
Leesh
(@lalycia) reported
from
Melbourne, State of Victoria
@sadiesjogren @SuperNetball I think (not a Telstra customer so happy to be corrected) that the free Live Passes are only for Telstra Customers, so have always been limited to Australia. Might have been able to be used with roaming? Not sure, I’ve always paid for my subscription to the app.
-
Dr Peter Larkins
(@doclarkins) reported
from
Melbourne, State of Victoria
Great service this morning from “Jack”at Telstra store in south melbourne ✅👏- sorted email issue in under 10 mins- just as I thought - someone at Telstra cancelled my email account in process of changing Foxtel subscription @Telstra #thanksjack
-
Sally Commins
(@ComminsSally) reported
from
Melbourne, State of Victoria
@Telstra I’m a mobile customer of 15 years and have been threatened with disconnection today. I have been patiently waiting a decision from Telstra on a contested fee for six weeks - I have called, emailed and live chatted and have got not a decision or reply back from Telstra.
-
Kristian Stapley
(@KmanIs) reported
from
Melbourne, State of Victoria
@Telstra what’s happened to toe service? I got told at the Northcote store at lunchtime they were too busy to see anyone, I sat on the 24/7 app for 1.5hrs waiting a response, last time I dared call I got the “COVID call centre closed” message. How does the average punter get help
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Jacqueline M 🐨 🐾💉💉💉
(@jacket1962) reported
@danjohnson1979 @Telstra Yes it is... I've been down this path on numerous occasions and I feel your pain.
-
geekgirl
(@rosiex) reported
@raeallen Maybe my pre-ordered @Telstra Samsung 22 is down there too?! They dont seem to be able to locate it on land.
-
ⱮìçհąҽӀ φҽʂąҟ
(@rieper47) reported
from
Laidley, State of Queensland
Love it when @Telstra waste my time I had this problem with them a few years ago and here I am, once again, going to contact the Telecommunications Ombudsman for the same issues
-
Elizabeth Hannah
(@ehannahau) reported
@Optus is there an outage in Sydney? SOS only on Optus sims across multiple phones and NBN down. Currently on a Telstra sim.
-
Kelly Cox
(@crippleologist) reported
@Telstra Yes the service is interrupted due to a major weather event and has been for over a week. When will it be restored?
-
muz1975
(@muz19751) reported
@Telstra where do the people come from that control Gold Member support through your chat ? They are clueless
-
Bridget Clinch
(@CaptainBridget) reported
@MikeCarlton01 Also smart TVs are bad, devices external to the TV like Roku/Telstra, Chromecast, computers all work with everything
-
Robert Tunn
(@Robert6420) reported
@Telstra Fix your customer service interface models so that humans talk to humans in real time.
-
Mountain Person
(@superceiliog) reported
@tokuwaffle @Telstra They are definitely NOT a customer service company
-
Aaron
(@Aaron_Amb25) reported
You would think that in 2022, when you pay your internet bill, they can give you your service back immediately. Not so with @Telstra. Every ******* time we pay a bill, we can’t use the internet for days. Am always told “at least 2hrs”. Always turns into 24-36hrs. Pathetic.