Telstra Outage Report in Germantown, Whittlesea, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Germantown, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Germantown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Germantown, Whittlesea, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Germantown, State of Victoria
Latest outage, problems and issue reports in Germantown and nearby locations:
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Sulpu
(@Rohitsehajpal) reported
from
Melbourne, State of Victoria
@VicGovDHHS @Telstra : Did you stop using your 5G network?
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Chris Meister 🏏⚾️🏈🏒
(@sportmeister_) reported
from
Melbourne, State of Victoria
@emdeem I’ve restarted it 4 times and according to Telstra there is a Foxtel outage in the area. Frustrating but confirms for me its time to cut the cord
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josh
(@josherbs) reported
from
Melbourne, State of Victoria
Telstra truely has the worst customer service 💩
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Danielle Storey
(@DanielleJStorey) reported
from
Melbourne, State of Victoria
@RowvilleCK It amazes me that a company that sells and maintains telephones CANNOT call me to fix my problem nor take my call. @Telstra small business team.
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MR PRO PLAYER
(@Mrproplayer2313) reported
from
Melbourne, State of Victoria
@Telstra Not very impressed with the service Oliver Maller 0418567765 Hi so I have pre ordered an Xbox series x and I have the order number IOG51499623 And I can’t track it and I am wondering if it has gone through so yea bye
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Visible Procrastinations
(@visibleprocrast) reported
from
Melbourne, State of Victoria
Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
@KadyLio They took over my dads landline a week ago & because Telstra were so slow at getting the number changed he received hundreds of calls a day abusing him trying to scam people..
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Monday plans derailed by dead wifi and 3 hours (and counting) on chat with @Telstra’s woeful tech support...
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💧⚡️€lectric Døñ⚡️🐨
(@1electricdon) reported
from
Melbourne, State of Victoria
@Telstra what’s going on with the net this morning down detector is showing outage but you are not and we still don’t have WAN connection
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
@Shaebee22 @Telstra I hope they do too.. It’s been horrible so far.. These scammers are the lowest of the low
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Peter O'Donnell
(@podonnel) reported
from
Melbourne, State of Victoria
Is @telstra being hacked? My net is out, when I connect to their support site I get an error page generated from deep inside their system. Not a well handled exception.
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Brett Schewitz
(@SchweppsRocka) reported
from
Melbourne, State of Victoria
@Telstra you don’t respond to Facebook messages or messages within your app. And you keep hanging up when we call. How are we meant to set up a new phone when you refuse to send an eSim? Please help urgently!
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Louie M photo
(@LouieMosscrop) reported
from
Melbourne, State of Victoria
Hey @Telstra want to turn my internet back on? Been over 7 hours now. Also who can I call to speak to someone about cancelling all my services with your company cos this is a load of ****.
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CrinInPrisonVic 🥂💕🚜🏇💎
(@CorinnaSladey) reported
from
Melbourne, State of Victoria
@FionaLakeAus @Telstra They are terrible to deal with
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! He has requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute! It’s horrible but no one seems to be doing anything 🤯
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Mikey Cole
(@themikeycole) reported
from
Melbourne, State of Victoria
My dads home phone number was hacked by scammers! He has received 100s of calls from people, many abusive! They have requested to change the number but @Telstra still haven’t changed it & the calls are still coming every minute!! It’s a horrible experience & no one seems to care
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Aussiebluemoon/StreamerDad
(@aussiebluemoon) reported
from
Melbourne, State of Victoria
.@Telstra @XboxANZ Big day tomorrow, don't let me down
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra Address on my preorder is my old address, how can I fix it?
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra hey guys! Slight issue with my iPhone preorder! Can you help me out? Call centre is closed!
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Phillip Wilkie
(@WilkieIT) reported
from
Melbourne, State of Victoria
@Telstra train your damn staff properly. online staff have no idea of what’s going on... Got told yesterday can’t upgrade phone till today. Today get told can’t upgrade till tomorrow...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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David Vial
(@davevial) reported
@Telstra They also seem to have some idea of the actual support issue I’m having . Would a legit Telstra support agent ever ask a customer to download AnyDesk?
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Anne Miles
(@CreativeBuyer) reported
@Telstra Thank you. But also - please tell marketing ops that emails and texts don’t have accessible solutions. I don’t believe your suggestion here works without account log in. Instead of scripted responses can you pass on the problem and take it seriously pls? Not a user error here.
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TheRoadknight
(@RoadknightThe) reported
@chdyctt After complaints to the TIO, the best Telstra can offer is: "It is a known problematic area for reception" and "We do not intend upgrading the capacity". Yet, they still advertise speeds of 2 - 70mbps - and that's my complaint: false advertising.
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Carolyne Patterson
(@patt1car) reported
@riktheozfrog @RoadknightThe Oh yeah it's great NOT. It was hopeless. I an getting much better service using Telstra Netgear Nighthawk M5 🤷
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TheRoadknight
(@RoadknightThe) reported
@StonecutterDan As mentioned in the thread: After complaints to the TIO, the best Telstra can offer is: "It is a known problematic area for reception" and "We do not intend upgrading the capacity". Yet, they still advertise speeds of 2 - 70mbps - and that's my complaint: false advertising.
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Doc Liebelt
(@LiebeltDl) reported
@Telstra No. You do not help at all. Just banter, promise and do not deliver anything at all. I have DM too many times so either follow up on my case. Complaint no. 39620705 or get lost.
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Joker
(@Jokerdznn) reported
@crisekMNG @Telstra my internet is not working can you help?
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Paddo 🇦🇺 🍞🏇🏏🎣⛳️🐕🐈🐐🐓🦆🐂
(@padders001) reported
@RoadknightThe The irony Sir knight is Telstra is the 'best'. I live on a farm and the internet is woeful. Intermittent, NO NBN, poor mobile reception but the others are way WORSE!!
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Snow
(@drtitus) reported
@SarenMum I've never been to a rugby game, so I might sound stupid, but are those Telstra and Doordash ads just superimposed on the field for TV? Doordash isn't visible when they show the replay. I thought someone painted them distorted so they appeared correct for the camera 😳
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Terry22
(@Terry2222222) reported
Jesus wept I thought telstra were bad to deal with I hope No one ever has to deal with a Dan Murphy **** up they hide harder than morrison.