Telstra Outage Report in Germantown, Whittlesea, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Germantown, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Germantown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (32%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Germantown, Whittlesea, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Germantown, State of Victoria
Latest outage, problems and issue reports in Germantown and nearby locations:
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Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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Marshall Moore (@MarshallMoore75) reported from Melbourne, State of Victoria
Pretty disappointing with @Telstra coverage over the last few months. I pay a premium price for an average service. Been getting worse and worse for quite a while. Time to move on, any suggestions?
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Simone (@simonemonique28) reported from Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー (@ianfarrow) reported from Melbourne, State of Victoria
@MatthewBevan I thought so. I once advised Telstra on the issue of diesel longevity in back-up generators at remote transmitter sites.
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John Billing (@JohnBilling3199) reported from Melbourne, State of Victoria
@Telstra trying to speak to someone and your automated service cuts me off. Do I just go straight to #ombudsman seeing as you are not prepared to talk? And your robot saying I'm not a critical client.... hmm? Think the ombudsman and my treating Drs may say different, but anyway
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Chris Jones (@cpjones44) reported from Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
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𝘑𝘰𝘢𝘯𝘯𝘢 (@MsJmaid) reported from Melbourne, State of Victoria
@Telstra Yes. I’d be good for ppl to know what to do. I.e. ask to have your customer account details confirmed back to you before engaging and other rules to confirm the call is authentic.
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Ian McDowall (@IanMcDowall2) reported from Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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Rachel Moran (@Rachelmor94) reported from Melbourne, State of Victoria
@Telstra is NBN down in Ripponlea VIC? Nothing on Telstra or NBN outage map but my internets been down for half an hour. Modem has been reset twice.
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kieran murphy (@krjmurphy) reported from Melbourne, State of Victoria
Is there an internet problem in #boxhill @Telstra
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Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria
@Telstra Hi Telstra. Just letting you know that I am still yet to be contacted regarding this issue. I would appreciate this being attended to as soon as possible.
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karina smith (@wordysmithy) reported from Melbourne, State of Victoria
@Telstra we have not had internet for four days. We ate a business. We’ve spent 10 hours on the phone texting you- your new ‘service’. I repeat 4days, no internet. 10 hours already on phone to you. Help me now please
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MP (@matthewpitcher) reported from Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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Sue Duke (@SueDuke1) reported from Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
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Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria
The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.
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एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
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Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria
@Telstra Thanks Ollie, so the house had been renovated and the phone access point is in the laundry unused and unneeded. Our cable modem had been in our line room for 8 years. Im unsure why there is no support in moving the access point as without this being moved we can't hook up devices
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g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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Graham W Kidd (@grahamwkidd) reported from Melbourne, State of Victoria
This interruption will impact your Telstra home phone service, so if you need to make an emergency call (000), please use your mobile phone or an alternative option. For tips to help you stay connected, .. What happens if person doesn't have an "alternate option".
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Crushrrr$ (@SneakrM) reported
@telstra is **** in Perth Optus stadium
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tboyproductions (@tboyproductions) reported
@Telstra Putting up your price up for existing/ long term @Telstra customers for their @NBN_Australia service! When business is at an all time high! Taking advantage of customers!!
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Londonlucem (@Londonlucem) reported
@Telstra You can’t use your website if the #nbn #cable is broken
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Kyrie White (@kyriewhite0) reported
@AFL @Telstra We never want a night gf ever again
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Handsome B Wonderful (@HBWonder) reported
@AFL @Telstra Awful
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🇦🇺🇦🇺🖤🤍Lady_Di🖤🤍🇦🇺🇦🇺 (@di_burrowes73) reported
@AFL @Telstra Load of crap if you ask me.. There's better Aussie artists/bands out there than this crap...
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Dingleberry69 (@Dingleberry888) reported
@Telstra Telstra, still waiting for a refund... You can only offer a credit? You suck... That why I changed.. **** you Telstra.....
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Normn (@Normn87836834) reported
@AFL @Telstra Crap audio 🧐
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Guy Ⓥ🎗🌱 (@greysfan) reported
@Rolph_MF @Channel7 @AFL Its just wrong. Stupid AFL and Telstra. Can't even watch AFL on Telstra anymore as they cancelled that service so why is that still even a thing.
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Nobody (@RTroy89) reported
@adsy2586 @AFL @Telstra Could be one one of the worst performances I’ve ever seen on a professional sporting event, maybe worse than Meatloaf.