Telstra Outage Report in Perth, State of Western Australia
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
The latest reports from users having issues in Perth come from postal codes 6800, 6000, 6151, 6050, 6003, 6004 and 6007.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Perth, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Perth, State of Western Australia
The most recent Telstra outage reports came from the following cities: Perth.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Internet | ||
Phone | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Blair (@jblair71) reported
Tried using @Telstra messaging service to find out about Bundle Plans & if I can combine my existing mobile services. Agent kept referring to home internet plans & wanted me to wait 10 minutes. It didn’t seem like they had a clue what they are doing. Experience -10 out of 10. 😡
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Jules (@JuleszVerne) reported
Anyone else notice how terrible their Telstra mobile service is lately - even when it is on the "fast, 5G network" ??? hi @Telstra :)
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Brian C 🌏🌈 🇺🇦 (@brianc2405) reported
@thegrumpypoof @Telstra Good luck, I had so much trouble getting a new modem to replace a faulty one took forever
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L A (@sonicfairy) reported
@mcewenrobbie @Telstra The usual lip service! Customer service means nothing anymore. Profit, profit, profit!!!
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Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Chris Power (@cmgi79) reported
Thanks @Telstra Network team for sorting out whatever the problem was. Multiple Country NSW MSP customers have come back online around 1:50pm AEST
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Robert Broekman (@RobbiePBro) reported
@mcewenrobbie @Telstra After Telstra saying they would fix it. Good move.
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Ian Werner (@eezywerns) reported
@thegrumpypoof There are other mobile phone companies that use Telstra Network at a fraction of the cost of Telstra. Get onto them. Try Telechoice cheap reliable and Telstra Network. Really **** Telstra.
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Vergops (@Vergops) reported
Been an @Telstra customer for over 20 years - time to look for someone that values their customers. Embarrassing customer service!
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💧☘️🌱🔥Greymata (@Greymata4) reported
@hilly_syd @Telstra It’s outrageous that Aust telephone service is now so BAD! For a business to be without a phone service for 5 weeks! And why is the Telstra App now completely useless? Complaints outsourced to India with comms seriously bad. And seriously?! Go to a Telstra shop to give authority?