Telstra

Telstra Outage Report in Perth, State of Western Australia

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

The latest reports from users having issues in Perth come from postal codes 6800, 6000, 6151, 6050, 6003, 6004 and 6007.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Perth, State of Western Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Perth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Perth, State of Western Australia 05/09/2025 05:25

May 09: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Perth, State of Western Australia

The most recent Telstra outage reports came from the following cities: Perth.

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaPerth Phone
AustraliaPerth Internet
AustraliaPerth Phone
AustraliaPerth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jblair71 Jason Blair (@jblair71) reported

    Tried using @Telstra messaging service to find out about Bundle Plans & if I can combine my existing mobile services. Agent kept referring to home internet plans & wanted me to wait 10 minutes. It didn’t seem like they had a clue what they are doing. Experience -10 out of 10. 😡

  • JuleszVerne Jules (@JuleszVerne) reported

    Anyone else notice how terrible their Telstra mobile service is lately - even when it is on the "fast, 5G network" ??? hi @Telstra :)

  • brianc2405 Brian C 🌏🌈 🇺🇦 (@brianc2405) reported

    @thegrumpypoof @Telstra Good luck, I had so much trouble getting a new modem to replace a faulty one took forever

  • sonicfairy L A (@sonicfairy) reported

    @mcewenrobbie @Telstra The usual lip service! Customer service means nothing anymore. Profit, profit, profit!!!

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them

  • cmgi79 Chris Power (@cmgi79) reported

    Thanks @Telstra Network team for sorting out whatever the problem was. Multiple Country NSW MSP customers have come back online around 1:50pm AEST

  • RobbiePBro Robert Broekman (@RobbiePBro) reported

    @mcewenrobbie @Telstra After Telstra saying they would fix it. Good move.

  • eezywerns Ian Werner (@eezywerns) reported

    @thegrumpypoof There are other mobile phone companies that use Telstra Network at a fraction of the cost of Telstra. Get onto them. Try Telechoice cheap reliable and Telstra Network. Really **** Telstra.

  • Vergops Vergops (@Vergops) reported

    Been an @Telstra customer for over 20 years - time to look for someone that values their customers. Embarrassing customer service!

  • Greymata4 💧☘️🌱🔥Greymata (@Greymata4) reported

    @hilly_syd @Telstra It’s outrageous that Aust telephone service is now so BAD! For a business to be without a phone service for 5 weeks! And why is the Telstra App now completely useless? Complaints outsourced to India with comms seriously bad. And seriously?! Go to a Telstra shop to give authority?