Telstra Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2600 and 2612.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (48%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
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| Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@fwaggle I bet Telstra’s historic network design had something to do with it.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Mike Hutchinson
(@michaeljames947) reported
from
Canberra, Australian Capital Territory
@phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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Dave Hall
(@skwashd) reported
from
Canberra, Australian Capital Territory
I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Ian
(@Ian__P) reported
from
Canberra, Australian Capital Territory
@marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra
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Impact Comics
(@impactcomics) reported
from
Canberra, Australian Capital Territory
Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
@Telstra I would love to but the App won't let me in and changing the password does not help...
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.
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Au COVFEFE... Test!
(@giddeygirl) reported
from
Canberra, Australian Capital Territory
This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.
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Sam Guthrie
(@samguthrie91) reported
from
Canberra, Australian Capital Territory
Days since a serious national outage on the @Telstra network: 0
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Lethany Bincoln ʕ•ᴥ•ʔ
(@kindatiredfwiw) reported
from
Canberra, Australian Capital Territory
@The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.
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💧 The Banality of Evil
(@Henjam48) reported
from
Canberra, Australian Capital Territory
@emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).
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Gaz 🖖 (aka Gary Lum)
(@garydlum) reported
from
Canberra, Australian Capital Territory
Thank you, @Telstra My service seems to be back to normal after the outage.
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Au Purrr , #IStandWithUkraine
(@ricklevy67) reported
@Telstra my nbn account has been cancelled because of $1008 of bpay payments that left my bank account but telstra never recieved. Bpay numbers are 7773 2594 057 800 and 7773 2592 157 800 via online banking. Reference number S009686683
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☮️ beigewash - PREFERENCES DID MATTER
(@beigewash) reported
@brettk351 @noplaceforsheep Don't think that would help. Telstra would love that. Australia only has a handful of companies that OWN & maintain telecommunications infrastructure hardware. Most telecom companies are RESELLERS using their infrastructure hardware.
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FnMyalgia
(@GeoffKirwood) reported
@Gergyl Not just Optus have weak ICT. Consulting to @Telstra and their eCom LOLO was poorly performing. Wanted server upgrade, but I blamed code. Team uncoop, so logged into Oracle to pull stats (guessed admin pswd: "changeoninstall"). Cache miniscule, no stmt reuse. Took a year to fix.
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Ozzie. Pro Choice!
(@ozziewiltshire) reported
@RichardKGrump @RobMax4 @TPG_Telecom I've never had a problem with Telstra.
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Neuroqueer Slushie
(@Shazbottomus) reported
My birthday wish is for other telcos to start throwing shade at Optus Given how much I'm overcharged as a Telstra customer I feel that they can give me at least ONE tweet poking some fun.
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katzome77
(@kzome77) reported
@Telstra @Optus Do you know that Iran has blocked Internet, restricting Iranians outside the country to communicate with their family? What we Iranian need is to have access to free calls to Iran untill our comms issue is resolved. #MahsaAmini #مهساامینی
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☮️ beigewash - PREFERENCES DID MATTER
(@beigewash) reported
@brettk351 @noplaceforsheep Don't think that would help. Telstra would love that. Australia only has a handful of companies that OWN & maintain telecommunications infrastructure hardware. Most telecom companies are retail RESELLERS using these few companies infrastructure hardware.
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Denise Twigger
(@DeniseTwigger) reported
@Telstra They wanted proof of all my payments which I said was ridiculous as he could see my bills were all automatically direct debited all on my Telstra account. Already spent over 40 minutes on the phone for an issue that wasn’t mine to begin with
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𝓓𝓮𝓫 𝓓𝓮𝓫
(@Deb_Champion) reported
@GavinWakeupint1 @WendyKeech1 The people in the telstra shop were probably there to complain about appalling service
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Jai Ritter
(@JaiRitter3) reported
@GavinWakeupint1 @MSMWatchdog2013 They're all in the telstra store because telstra's customer service is disgraceful over the phone and online.