Telstra Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2611.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Total Blackout | |
| Canberra |
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| Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Kieran O'Connor
(@_kieranoconnor) reported
from
Canberra, Australian Capital Territory
@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
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Peter Stevenson
(@PeterJStevenson) reported
from
Canberra, Australian Capital Territory
My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
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Giddey with Autumn Wind
(@giddeygirl) reported
from
Canberra, Australian Capital Territory
Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?
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Woolnough ⚓
(@woolnough) reported
from
Canberra, Australian Capital Territory
On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail
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Linda Matija
(@Lindamatija25) reported
from
Canberra, Australian Capital Territory
@RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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Ian
(@Ian__P) reported
from
Canberra, Australian Capital Territory
@MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra
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Prof Inger Mewburn
(@thesiswhisperer) reported
from
Canberra, Australian Capital Territory
So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Faith Gordon
(@Dr_FaithG) reported
from
Canberra, Australian Capital Territory
@MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….
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Jude 💉💉💉
(@sister_ratched) reported
from
Canberra, Australian Capital Territory
@LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.
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Alison Booth
(@booth_alison) reported
from
Canberra, Australian Capital Territory
@Telstra The service has now been miraculously restored… at last.
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eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks
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Wade
(@VK1MIC) reported
from
Canberra, Australian Capital Territory
@DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff Thomas
(@Geofftheplumber) reported
@Telstra Went to link provided by one of your staff on twitter Ryan I will get someone outside Telstra to help me with this online Seems too hard for your staff as your system is not suited or in my case it's not user friendly Thanks for your time but lets leave I will get help elsewhere
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Graeme Bond 💉💉💉
(@bemusedoz) reported
@Telstra As previously clearly stated: "My current problem is with my Boost mobile and Telstra provide the fault service as it is there network."
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〰Stefan Gigacz
(@cnresearch) reported
@DaveSharma More to the point, why did your government allow the NBN to buy back Telstra's derelict copper wire network?
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debbie prest
(@debbie_prest) reported
@RacingPedigrees @omnitrader147 I just thought it very strange because it only started after I got new phone & telstra now require direct debit on accounts. Too much of a coincidence, they just said don't click on the link, I told her I wasn't stupid, but shouldn't they be warning customers as it looks legit?
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Yvonne Adele ★ yvonneadele.eth
(@YvonneAdele) reported
Hello @telstra, please help me work out why I can no longer send pics via sms for the past 2 days?
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B
(@Bonmot73) reported
@Telstra Not even at the troubleshooting stage. Simply have no internet thanks to different people telling us different things. Impossible to work. Your customer service is appalling.
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Ms D 🌈
(@msdwrites) reported
@DaveSharma Oh Dave, this country would be so much better off if Telstra had never been privatised, this is a stunningly bad take! And don’t think I’ve missed the bit where you routinely slam Hawke/Keating unless it gives you a chance to poke Albo.
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Jack Young
(@JvckYoung) reported
@Telstra @SquishTV can't even spell his name right, how you gonna fix his internet
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Trixii :D
(@TrixiiLive_) reported
@jacechatter @ghostlylarah @Telstra oh man poor you
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Caroline
(@L1I9N6K4) reported
@Telstra I drove to where there is 5G & recharged. If I try to visit a website that I have not previously visited, it takes minutes to load. The population here doubles in the holidays, Telstra mobile and NBN (apparently) slow down sufficiently to frustrate everyone.