Telstra Outage in Canberra, Australian Capital Territory

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

@Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

Huge fail to @JBHiFi for neglecting to tell customers that their #samsunggalaxywatch only works on @Telstra network. Saleseman even asked who current mobile provider is and discussed plan and admitted @VodafoneAU better deal, still didn’t think to inform the watch would not work.

@renailemay @Telstra The noise floor is really high at Telstra tower because of all the broadcasting there, and your phone is probably trying to cope with too loud a signal.

@Telstra it is bad that I have to answer 32 questions for a fault for my pensioner mum before I get to the operator.

@MarkATipping And on Wednesday Telstra had an Internet connectivity outage on ESXi cloud systems too. As Australia’s supposed premier telco this really isn’t acceptable.

Running up a $3k per month home internet bill is quite possible on a standard @Telstra mobile plan, at $69 for 50 g and $10/g for 250 g or so excess. But you'd have to be stupid and not give a shit because you're not paying for it. #auspol

@Telstra I am not calling anyone. Your help desk scheduled it and I have been trying to call the help desk back on 133933 but gave up after 60 minutes.

@Kynes3 @kity_katz Sad isn't it... seriously Telstra could have built out its own VDSL2 network last decade but decided "nah she'll be right" who's going to compete with us?

@Telstra My house in franklin act I’ve had to get a prepaid Optus mobile because I have cancer and the reception isn’t great Any more incase I need help in the day while no ones home. When I moved here I had the best reception out of all my family

@Telstra @TheAusBallet How about you work on your reception that’s gone down hill

@Optus Can't seem to ping 104.17.136.89 (an IP Address owned by Cloudflare) on Optus network, works on Telstra and Vodafone.

@Telstra @A_Tass1 Let’s be clear. If there’s a way to care less, Telstra haven’t found it yet, or you’d be doing it. Obfuscation, obsequiousness& straight up dishonesty, combined with blame shifting. The Telstra service model. The more people call it out the better. Shame on you. Like you care!

Ring up telstra about nbn outage get auto voice thingy asking the same questions more than once and asking irrelevant questions then tells me to ring back when im near affected service. Its right in front of me

@Telstra @Telstra_news @TelstraBcast @TelstraEnt @telstracareers Why is @4chan blocked id like to know why a service i pay for is blocked websites

@Be_Busta @Optus @Telstra Yep, you never see it on the news when Christians are murdered by these extremists. Or in the US, if you are a straight white individual no one is going to care what happens to you. If you support the wrong side it totally fine for you to be attached physically or otherwise.

@Emilywion91 @Optus @Telstra That's the problem here though. If we begin censoring where does it end. There are not objective rules here, it's all subjectively applied. And this makes it so dangerous.

@Emilywion91 @Optus @Telstra Yea, it's the same here in Aus. People are being threatened with legal action by the state if they share the video... The thing about all of this I find incredibly hypocritical is that when it's Christians being murdered the state has no issue. Christians are THE most persecuted.

Can’t believe the terrible service @da1Funjabi has experienced by @Telstra make sure to keep us updated - I want a play by play of exactly how long it takes for them to sort this out - 2months is crazy!!! #whatwifi #CustomerService #Telstra

@BurnedSpy34 Interesting my internet provider is doing zero censoring. Thanks, @Aussie_BB on my phone on @Telstra network their censoring, we wont forget Telstra!

@Telstra why’s your net so shit 😂