Telstra

Telstra Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2617 and 2600.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Canberra, Australian Capital Territory 08/10/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent Telstra outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • michaeljames947 Mike Hutchinson (@michaeljames947) reported from Canberra, Australian Capital Territory

    @phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

  • kindatiredfwiw Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, Australian Capital Territory

    @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

  • Henjam48 💧 The Banality of Evil (@Henjam48) reported from Canberra, Australian Capital Territory

    @emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • samguthrie91 Sam Guthrie (@samguthrie91) reported from Canberra, Australian Capital Territory

    Days since a serious national outage on the @Telstra network: 0

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • giddeygirl Au COVFEFE... Test! (@giddeygirl) reported from Canberra, Australian Capital Territory

    This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

  • skwashd Dave Hall (@skwashd) reported from Canberra, Australian Capital Territory

    I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

  • impactcomics Impact Comics (@impactcomics) reported from Canberra, Australian Capital Territory

    Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • TravGee1980 Travis (@TravGee1980) reported from Canberra, Australian Capital Territory

    @Telstra I would love to but the App won't let me in and changing the password does not help...

  • garydlum Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, Australian Capital Territory

    Thank you, @Telstra My service seems to be back to normal after the outage.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • twazieandahooch Therese (@twazieandahooch) reported

    @FOXTEL_Help hi there, how come I can't login to foxtel now on telstra tv with the same user name and password that I use on my laptop? thanks

  • 1980brianogilvy BrianOgilvy (@1980brianogilvy) reported

    @colleenwilson20 Unless telstra wont fix the exchange that has been down for 4 days left us country people without ADSL thay say will be 3 weeks or more no refund if I was not with optus with my phone id be buggerd

  • Rebus0906 Rebus Of The North (@Rebus0906) reported

    I just recharged my wife’s prepaid iPhone. In any dealings with Telstra there is drama. Words cannot express my hatred for Telstra and their **** software.

  • lopizzo Sam L (@lopizzo) reported from Sydney, State of New South Wales

    @Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?

  • derekvanbraam Derek van Braam (@derekvanbraam) reported

    @Telstra @KevKellaway Hey @Telstra, service through Mt Hutton is absolutely ****, not sure who does your map but it's very very inaccurate.

  • Altogeon Altogeon (@Altogeon) reported

    @Telstra No problem 👌

  • SSJNS4 SSJNS (@SSJNS4) reported

    @Telstra When testing it says there is no outage, but when googling Telstra it says there is an outage until 08Jan? Are you able to confirm please?

  • WatsonsTroops1 WatsonsTroops (@WatsonsTroops1) reported

    @Malk_AU @Telstra @Samsung I think perhaps an issue here is - as much as this sucks they may not know when and how many they are receiving. Not a phone, but my parents weeks ago went to but something no stock. They wouldn't allow reservations because they weren't told by suppliers when and how many they

  • andrewrtucker AndrewTucker (@andrewrtucker) reported

    Is it just me or has the level of support / care factor from @Telstra drop to #FAIL status? Can not talk to them, use the stupid text message app! Taken over an hour to change something small.. And they keep getting it wrong #frustrated

  • superheroesmum B. (@superheroesmum) reported

    @OldCroaky @rob_mcknight @Telstra Same here! We had major NBN issues during lockdown & couldn’t speak to a real person to resolve them so we changed providers to fix it! Telstra are the worst for customer service, the auto bot hangs up on you all the time & the app closes tickets when it’s not resolved. 👎🏻