Telstra

Telstra Outage Report in Canberra, Australian Capital Territory

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Canberra, Australian Capital Territory 07/26/2024 19:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent Telstra outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Total Blackout
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Total Blackout
AustraliaCanberra E-mail
AustraliaCanberra Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • giddeygirl Giddey with Autumn Wind (@giddeygirl) reported from Canberra, Australian Capital Territory

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • _kieranoconnor Kieran O'Connor (@_kieranoconnor) reported from Canberra, Australian Capital Territory

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    @DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • Diamondback1949 Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, Australian Capital Territory

    @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

  • MichaelGT Michael T (@MichaelGT) reported from Canberra, Australian Capital Territory

    @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • ianmcd85 Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • Malarndirri19 malarndirri mccarthy (@Malarndirri19) reported from Canberra, Australian Capital Territory

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • JNdeira Jason Ndeira (@JNdeira) reported from Canberra, Australian Capital Territory

    @gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra

  • Brumbies2003 Brumbies Man (@Brumbies2003) reported from Canberra, Australian Capital Territory

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • Lindamatija25 Linda Matija (@Lindamatija25) reported from Canberra, Australian Capital Territory

    @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • vk2kmi Kimberly Olsen (@vk2kmi) reported

    @Telstra It's not just the issue. Your phone support is a fail. Your app is a fail. Your website is a fail. None of them allow me to leave a message. They just take me intotroubleshoot lala land

  • AndreolaDaryl Daryl (@AndreolaDaryl) reported

    @Telstra What? Did you even read my reply? The agent WAS apologetic and helpful. Telstras policies are the problem NOT the staff

  • jr_plusplus Julian Russell (@jr_plusplus) reported

    @keithpitty @Telstra I’m also with Aussie, and your tweets slowed me down diagnosing that my outage was from a circuit breaker tripping and turning off my router rather than my actual connection being bad! Hope you’re back online.

  • ghowells67 Gareth Howells (@ghowells67) reported

    I’ve been a @Telstra customer for about 32 years. 13 of those as a employee. I’ve got 5 mobile services with Telstra. I spend about $600 a month with you. I upgrade four mobiles every year. And without fail every time I upgrade a handset something goes wrong. I’m done!

  • timothyogle6 timothy ogle (@timothyogle6) reported

    @itsflanno @Aussie_BB Telstra customers aren’t down but some of their wholesale customers such as Aussie are.

  • svatmann Swatzenegger (@svatmann) reported

    @Devout_Atheist_ @Telstra Sometimes it's just an H+ whatever G that is. Usually it's ok but in heavy rain the internet conks out and mobile goes to **** at the same time.

  • lizoluwi Liz Brown (@lizoluwi) reported

    @ByronStol funding on an hourly rate? I can't imagine anything Telstra does would be good. Are they using an offshore service

  • vk2kmi Kimberly Olsen (@vk2kmi) reported

    @Telstra I seriously want nothing more to do with Telstra until a cell service is attached to one of the three unused towers nearby....Goodbye. Won't be paying any more Telstra bills. I'll go starlink voip like the millions of other Australians making every telco redundant

  • Sepoy20 Ads Clair (@Sepoy20) reported

    @Telstra this is urgent. My aunties florists Telstra account was updated over Xmas now she hasn't had the phone connected since 2021!! She is losing customers and just can get any help from anyone on ph at Telstra. This is not good enough. Pls PM me ASAP so I can give her details

  • ProductivityLCS Lingford Consulting (@ProductivityLCS) reported

    @BUSINESSWODONGA Hmmm? My NBN was fine today. Bit slow, but it got me through an online training session today. 28 down and 9 Up. I have not checked it for a while, but that is slower than it used to be... I'm with Telstra