Telstra

Telstra Outage in Canberra, Australian Capital Territory

Some problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Canberra come from postal codes 2600, 2601 and 2612.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Canberra, Australian Capital Territory

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Canberra and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Canberra, Australian Capital Territory 12/06/2021 03:20

December 06: Problems at Telstra

Telstra is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.32% Internet
  • Phone 20.57% Phone
  • Wi-fi 9.98% Wi-fi
  • E-mail 6.35% E-mail
  • Total Blackout 2.41% Total Blackout
  • TV 2.37% TV

Telstra Outage Map Near Canberra, Australian Capital Territory

The most recent outage reports and issues originated from Canberra.

AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra TV
AustraliaCanberra Phone

Telstra in Canberra, Australian Capital Territory Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:
  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

  • woolnough Woolnough ⚓ (@woolnough) reported from Canberra, Australian Capital Territory

    On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail

  • Lindamatija25 Linda Matija (@Lindamatija25) reported from Canberra, Australian Capital Territory

    @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    @DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too

  • giddeygirl Giddey with Autumn Wind (@giddeygirl) reported from Canberra, Australian Capital Territory

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • _kieranoconnor Kieran O'Connor (@_kieranoconnor) reported from Canberra, Australian Capital Territory

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • Malarndirri19 malarndirri mccarthy (@Malarndirri19) reported from Canberra, Australian Capital Territory

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • MichaelGT Michael T (@MichaelGT) reported from Canberra, Australian Capital Territory

    @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • ianmcd85 Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • Diamondback1949 Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, Australian Capital Territory

    @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • instagorgs instagorgs (@instagorgs) reported

    @Telstra We have heard nothing back from support since this last update. Called them today to be run around in circles again. We have raised a formal complaint and unfortunately will be following up with the ombudsman too

  • gil_hardwick Gil Hardwick (@gil_hardwick) reported

    @KKeneally @AlboMP Same lying bullshit as ever, for the same reason your NBNCo failed; all the experienced senior techies work for Telstra, while your sorry lot got the apprentices and ring-ins, so the senior guys have to go around fixing their endless ****-ups. We're in the game, watch it happen.

  • Bundynelle Janelle Ross (@Bundynelle) reported

    @Telstra Sometimes I'm Mrs Doubtfire when I answer, tee hee. It's easy to wake up to them when their number on my phone ID screen is massive. I feel for the vulnerable who fall for these crap calls though. Cheers.

  • Technorants Wondering_Wilderness (@Technorants) reported

    Desperately need better escalation for #DigitalBusiness @Telstra support to support a local small business. This run around is costing time and money. Ref: 174098064 This is bordering on false advertising and failure to provide a paid service. @acccgovau

  • MarketsCombined MarketsCombined (@MarketsCombined) reported

    @Telstra Well, all day of waiting and nothing. No real help. Really annoying.

  • smb1618 Stephen Bailey (@smb1618) reported

    Anyone in area 4567 expecting telstra wifi issues today

  • hayleydrayton Hayley Drayton (@hayleydrayton) reported from Newcastle, State of New South Wales

    @Telstra can you help me?I keep getting mail for someone who doesn’t live at my house,I return to sender, but still coming. I have opened the letter, it’s for a substantial debt but they’ve never lived here & the call centre is no help as they are having trouble understanding me

  • skyowl_ Skyowl_ (@skyowl_) reported

    In 30 years of privatisation in Australia, there has not been a single case where the public would not have been at least as well off if the asset had remained in public ownership. Some like, CSL, Telstra and Commonwealth bank were spectacularly bad decisions.

  • snapipup stirit (@snapipup) reported

    @FinancialReview just stupid dreamers NBN has already invested $-bils on bush NBN Without going to bush towns NBN cost would have been $20bils cheaper Telstra has 5G it is up to the bosses to use 5G for workers

  • YvetteKarklins Yvette K 🇦🇺 (@YvetteKarklins) reported

    @Telstra Message from Telstra "Your mail folder list could not be retrieved. Please try again later." Telstra website says no issues, anyone else in Glen Iris, Melbourne have issues?