Telstra Outage Report in Canberra, Australian Capital Territory
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Canberra come from postal codes 2600.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (49%)
-
Phone (31%)
-
Wi-fi (8%)
-
E-mail (6%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Wi-fi | |
| Canberra |
Wi-fi | |
| Canberra |
Internet | |
| Canberra |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
-
Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.
-
Lindsay
(@Lindday8) reported
from
Canberra, Australian Capital Territory
@Telstra NBN speed slow and dropping out in Flynn act is there issue
-
malarndirri mccarthy
(@Malarndirri19) reported
from
Canberra, Australian Capital Territory
@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri
-
Ian McDonald
(@ianmcd85) reported
from
Canberra, Australian Capital Territory
@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra
-
Michelle Kroll
(@AHCPhoto) reported
from
Canberra, Australian Capital Territory
@CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.
-
eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
-
Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@scottjlawson @DONTCHIPMEBRO @Telstra So what these selfish neurotics are saying, is diabetics should be denied life changing help like drip fed insulin, because they see their own paranoid egos in the shadows. Great.
-
eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
-
Brumbies Man
(@Brumbies2003) reported
from
Canberra, Australian Capital Territory
@Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support
-
Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.
-
Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?
-
Antifa Maynard G Krebs
(@Diamondback1949) reported
from
Canberra, Australian Capital Territory
@SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.
-
Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Telstra Playstation please, but I am a long term Telstra customer. May consider it.
-
Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
-
HG
(@hgo7627) reported
from
Canberra, Australian Capital Territory
@Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.
-
Jason Ndeira
(@JNdeira) reported
from
Canberra, Australian Capital Territory
@gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra
-
Kieran O'Connor
(@_kieranoconnor) reported
from
Canberra, Australian Capital Territory
@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
-
Josh Withers
(@JoshuaWithers) reported
from
Canberra, Australian Capital Territory
@jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.
-
Stewart
(@Stewart115) reported
from
Canberra, Australian Capital Territory
@Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?
-
Michael T
(@MichaelGT) reported
from
Canberra, Australian Capital Territory
@telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Nicholls
(@Mikenicholls88) reported
Anyone having trouble with Telstra 5G or Google pixel 6 & data connectivity? Seem to be having all sorts of connection issues this week
-
𝔼𝕝𝕚𝕫𝕒𝕓𝕖𝕥𝕙
(@MissLizzieZiZi) reported
@Telstra No thanks. I have called twice today on my mobile phone and the people I spoke to were not in Australia. You haven’t been able to help me in the past so I don’t see how that’s going to change.
-
Robstar
(@Rob2563) reported
@Collyneben @Telstra Yes it is. Just like buying a car that doesn't work and parking it in the garage lol 🙃
-
𝔼𝕝𝕚𝕫𝕒𝕓𝕖𝕥𝕙
(@MissLizzieZiZi) reported
Considering going with Aussie Broad Band and finally kicking #telstra to the kerb. Better prices, better service, can actually get right through to someone on the phone to speak to that is actually from Australia and has polite customer service rather than condescending idiots.
-
Felicity Waters
(@marbledspout) reported
Telstra tells me they now cancel accounts that are 10 days late ? However they don't tell you are late?
-
Ben Newton
(@benny__n) reported
@Telstra @telstracareers That's be amazing. I'm having an infuriating chat with one of your colleagues on chat. We've already had a Telstra tech come out, who said it's NBN's problem. NBN tells us they can only come out if Telstra lodges the request with them. Circular logic that is going nowhere
-
Daniel 'mavrick' Lang
(@mavrickmaster) reported
I've found a new great way to get scammers to stop calling you! Get them talking for a minute or two, apparently ur Telstra got hacked and you lost all your money... just go with it. Then at some point as them if they know "Pierogi". They cannot hang up fast enough.
-
Liam
(@lateniteliamttv) reported
from
Adelaide, State of South Australia
@Telstra I cannot reach out because the person who's name it's under is currently overseas so I cannot access the account. I have however troubleshooted the network with IT professionals, an ISP professional and performed every single step that would be provided to me by Telstra support.
-
Matthew Hackling
(@mhackling) reported
@Telstra great experience cancelling an unused NBN service today. Sorted out quick smart by an engaged CSO after navigating the DTMF driven IVR send me an SMS rigmarole still that required an ID check once connected to a CSO
-
Liam
(@lateniteliamttv) reported
from
Adelaide, State of South Australia
@Telstra The tips on the page you linked include "have you tried restarting your device?" And the troubleshooting service requires me to login to my Telstra account. The one that's not under my name. And I don't/can't have the details for. 2/10