Telstra Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2914.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
TV | |
| Canberra |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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malarndirri mccarthy
(@Malarndirri19) reported
from
Canberra, Australian Capital Territory
@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.
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Faith Gordon
(@Dr_FaithG) reported
from
Canberra, Australian Capital Territory
@MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….
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Woolnough ⚓
(@woolnough) reported
from
Canberra, Australian Capital Territory
On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail
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Linda Matija
(@Lindamatija25) reported
from
Canberra, Australian Capital Territory
@RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.
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Peter Stevenson
(@PeterJStevenson) reported
from
Canberra, Australian Capital Territory
My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342
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Ian McDonald
(@ianmcd85) reported
from
Canberra, Australian Capital Territory
@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra
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Kieran O'Connor
(@_kieranoconnor) reported
from
Canberra, Australian Capital Territory
@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
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Wade
(@VK1MIC) reported
from
Canberra, Australian Capital Territory
@DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks
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eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Josh Withers
(@JoshuaWithers) reported
from
Canberra, Australian Capital Territory
@jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
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Giddey with Autumn Wind
(@giddeygirl) reported
from
Canberra, Australian Capital Territory
Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?
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Michael T
(@MichaelGT) reported
from
Canberra, Australian Capital Territory
@telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dimitri Bourandanis
(@Mitcho1992) reported
@Telstra Hello I have had no internet for 6 hours but your site says no outage in my area? East Brighton Victoria 3187 Plse assist
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btcn asia
(@btcnasia) reported
Oh @Telstra you paid for a bespoke software solution for your chatbot app didn't you. Your poor operators and customers. RT @sarahjansencom
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Satheesh Kumar
(@Satheesh77) reported
@Telstra hightime to provide some good parental controls via the Telstra app. App is basic now and does not help in anyway to quickly handle filtering, blocking and restricting access. What is the use of a device list without the ability to control acces?
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Foxtel Help 📺 🆘
(@FOXTEL_Help) reported
@BRB_1993 There may be an outage that hasn't been alerted yet on Telstra's website - you're welcome to shoot through your details and we're happy to assist with troubleshooting, however we don't have any further info than the website at this stage -Mac
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Sarah Jansen
(@sarahjansencom) reported
I guess 3.5 hours of being handballed around @Telstra's customer service and social media teams while they feed me subtly evolving falsehoods to avoid responsibility is enough for a Sunday night.
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John Ball
(@jbthinking) reported
@NBN_Australia @Telstra I've spent an hour trying to get my service restored this morning. It seems I need to lie and say this is a new service (it was running here last night), to avoid my order being cancelled, but that requires a site visit from NBN, which is highly undesirable during a lock down.
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Caren
(@62Caren) reported
@BRB_1993 @Telstra Damn same thing happened to me I contacted support for almost two weeks and all I got wasautomated robot replies, not until I got recommended to @ Multitask_support on who got it fixed in a few hours
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Arthur Dungas Cuz
(@ArthurDungasCuz) reported
@Telstra your have just lost another two lines due to increase in biz internet by $10 /mth and that is on the crap speed. @TurnbullMalcolm you selfishly stuffed the #NBN
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put a birb on it
(@ratherashleigh) reported
this is all very funny because all of it is in service of me finally cancelling my phone with telstra and if they hadn’t ****** up my bill two years ago or fixed the problem any of the last 4 times i contacted them about it, i would have just let inertia keep me with them
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rodrigo
(@rodrigo03780465) reported
from
Sydney, State of New South Wales
@Telstra hi, i have been experienced some problems with internet in the place that i live, there is something wrong in this area? or is just me? bondi junction ebley st