Telstra Outage Report in Canberra, Australian Capital Territory
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Canberra come from postal codes 2601, 2611 and 2609.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (50%)
-
Phone (28%)
-
Wi-fi (9%)
-
E-mail (6%)
-
Total Blackout (4%)
-
TV (3%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Telstra outage reports came from the following cities: Canberra.
City | Problem Type | Report Time |
---|---|---|
Canberra | ||
Canberra | Phone | |
Canberra | Phone | |
Canberra | Phone | |
Canberra | Internet | |
Canberra | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
-
steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra
-
Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
-
Allan Behm
(@Mirandaprorsus) reported
from
Canberra, Australian Capital Territory
@mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.
-
Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
@Telstra I would love to but the App won't let me in and changing the password does not help...
-
Blake Wilson
(@blakewilson) reported
from
Canberra, Australian Capital Territory
@Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.
-
Ian
(@Ian__P) reported
from
Canberra, Australian Capital Territory
@marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.
-
Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
-
Sam Guthrie
(@samguthrie91) reported
from
Canberra, Australian Capital Territory
Days since a serious national outage on the @Telstra network: 0
-
Dave Hall
(@skwashd) reported
from
Canberra, Australian Capital Territory
I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.
-
Lethany Bincoln ʕ•ᴥ•ʔ
(@kindatiredfwiw) reported
from
Canberra, Australian Capital Territory
@The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.
-
💧 The Banality of Evil
(@Henjam48) reported
from
Canberra, Australian Capital Territory
@emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.
-
Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
-
Impact Comics
(@impactcomics) reported
from
Canberra, Australian Capital Territory
Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.
-
Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.
-
Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
-
🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
-
Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
-
Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
-
Mike Hutchinson
(@michaeljames947) reported
from
Canberra, Australian Capital Territory
@phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....
-
steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
BelpogerWhale
(@bruda_bergz) reported
@_duxCrassus So pissed I couldn’t make it last night, Telstra cut out our internet and I was livid
-
Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia @NBN_Australia ... Telstra cancelled my technician appointment claiming issue was resolved ... it wasn’t ... earliest a technician can attend is Friday 16/4/21 ... NOT GOOD ENOUGH
-
The Resilience Movement
(@MantraTraining) reported
@Telstra what the hell Telstra, Junee is still down. This is not good enough
-
Georgie Leitch
(@Billandbecks) reported
Blimey Bloody Hell .@Telstra guess who fixed our communication problem? Philippines 🇵🇭....a simple fix by taking out yellow cord that has something to do with @Telstra which we pay for,a thing called internet ,if only in five weeks you could work it out ! At least we can have tv
-
Katrina L. Hill
(@cold_shuga) reported
Dear @Telstra the non-notified increase in my bill is why I don't ever want to allow you to direct debit. Is it still compulsory BTW? If I have to research the **** out of plans it is probably not going to be you I end up with.
-
Andrew Halliday
(@68dodgephoenix) reported
@NBN_Australia visiting in Brisbane, house is in a locked #telstra service area. Modem turned off accidentally, turned back on, now no internet. Apparently happens regularly. Thank God I don't have to put up with #telstra they are crap. Thank god I am with #aussiebroadband
-
💧KayJay
(@johns_johnsk) reported
@glenpen60 @MSMWatchdog2013 The NBN / Telstra one was doing my head in last week, call after call after call, I’m not sure why, as I was very keen to engage, but they would hang up a few moments in? Very strange
-
Lakeside Farm
(@lakeside_farm) reported
@Barge1Burges @Telstra Hahah Russell telstra 5g is great idea but we lucky to get 3g in bush I feel your pain we 2km from wireless tower but can't get wireless as we not on the map. 3g tower but 4g towers take over and give **** reception here to @telstra gone to **** last few yrs
-
Casey Shaw
(@CaseyShaw88) reported
@Barge1Burges @Telstra Check out @SpaceXStarlink Russell. Not much help right now but it should be available in a couple of months. Will solve our internet problems in the bush.
-
Richard Dive
(@RichardDive) reported
@kay_jay_s Oof. Sneak into a JB instead, better Telstra service (I’d say come see me but no one should have to come out to the hills)