Telstra Outage in Canberra, Australian Capital Territory

@RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

@DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too

Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

@Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

@Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

@telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

@jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

@Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

@SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

@Telstra Playstation please, but I am a long term Telstra customer. May consider it.

@s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

@Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

@gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra

DODO GO **** YOURSELF WHY DID WE EVER SWITCH FROM TELSTRA

@telstra FIX YOUR DOGSHIT ******* INTERNET

@Kathblue @MFWitches When you buy advertising you get a lot demographic info on where you're advertising. Never been involved with a huge buyer (Telstra etc), small buyers don't get told anything.

@Telstra We already had it connected but the cable came down off the house 🏡 and needs to be re attached it’s been down for about 4 weeks all your connections are for new connections etc .. we have everything modem etc just need the cable connected we also need the Foxtel satellite 📡

@Telstra @NoRelationToNed Having issues with mine aswell, been down about 4 hours

@Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??

@Telstra This doesn’t really cover how Telstra is going to compensate businesses and customers for what seems to be a week outage. I am more interested in the service component of the impact.

@Telstra Nothing worked. Still down

@DrewPfitzner @GribbleRC Yes it’s rip off compared to the city , think we are on 500gb with Telstra for $90 , have dual sim phone to try a get coverage and cel-fi boosters in house and a few vehicles. So much for a unversial service obligation, hate to be remote!

@angharadyeo I yeeted to Telstra earlier this year cause I was sick of their website/app never working. That & the coverage was non existent only a hour out of a major city.