Telstra Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2914.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
TV | |
| Canberra |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Gaz 🖖 (aka Gary Lum)
(@garydlum) reported
from
Canberra, Australian Capital Territory
Thank you, @Telstra My service seems to be back to normal after the outage.
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Impact Comics
(@impactcomics) reported
from
Canberra, Australian Capital Territory
Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.
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Dave Hall
(@skwashd) reported
from
Canberra, Australian Capital Territory
I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.
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Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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Ian
(@Ian__P) reported
from
Canberra, Australian Capital Territory
@marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.
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Sam Guthrie
(@samguthrie91) reported
from
Canberra, Australian Capital Territory
Days since a serious national outage on the @Telstra network: 0
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Au COVFEFE... Test!
(@giddeygirl) reported
from
Canberra, Australian Capital Territory
This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).
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Mike Hutchinson
(@michaeljames947) reported
from
Canberra, Australian Capital Territory
@phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@fwaggle I bet Telstra’s historic network design had something to do with it.
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💧 The Banality of Evil
(@Henjam48) reported
from
Canberra, Australian Capital Territory
@emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.
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Lethany Bincoln ʕ•ᴥ•ʔ
(@kindatiredfwiw) reported
from
Canberra, Australian Capital Territory
@The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
@Telstra I would love to but the App won't let me in and changing the password does not help...
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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iDrew
(@AussiemacJ) reported
@Magpie1954nBird @Telstra Never, never give #Helstra your account & or card numbers for auto deduct. They’re corporate thieves - IMO !
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Carl Scarlett
(@ZodmanPerth) reported
@webprofusion @Telstra Hey @NotionHQ me again. It's pretty clear there's a problem; I'm seeing reports of issues worldwide. Hopefully the info in this thread helps. It may be a configuration issue with CloudShare. I can reach other websites at the same IP on CloudShare. Let me know if I can help.
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y'all doomed
(@MickLMZR) reported
Just because something beyond our control isn't working we're gonna be without internet for over a month Utterly garbage service as expected from @Telstra
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Soap & Water gal, Helena Sindelar™🇦🇺🇨🇿🇮🇪
(@Helena_Sindelar) reported
@beestydi After weeks of hell with Telstra, I said never again. That was in 2007 & I’ve never looked back-
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terezaa
(@terezaa) reported
@Telstra can someone please get back to me I have been trying to make a complaint for the last 6 hours and I can’t seem to get any answers. I thought your service had improved but unfortunately I can see I am wrong
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Johnny
(@JohnnyLydon) reported
@Magpie1954nBird @Telstra I was charged for both my adsl internet AND a yet to be connected nbn service. I had to go to a Telstra store to get it sorted to avoid an indefinite wait on the phone. They couldn’t even get through. It took ages for the mess to be sorted.
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John Lindsay
(@bigjsl) reported
@yaakov_h @Telstra Your next option is one of the mvnos. Quick search found a page with - Here's a list of 9 providers that use the Telstra network: ALDI Mobile Belong Boost Mobile Lycamobile MATE numobile Pennytel Tangerine Telecom Woolworths Mobile
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Yaakov - יעקב
(@yaakov_h) reported
@bigjsl @Telstra also no other network/retailer has been able to give me the same setup for the same price (factoring in +1 Apple Watch and +2 data share SIMs). Telstra dropped it from their Personal plans a few years back, hence why I'm on Business now 👀
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💧🏸 BettyG
(@greensinspa) reported
@Magpie1954nBird @potcalling @Telstra I had a horrendous problem with my elderly mothers account with another provider for nearly 5 months trying to resolve it with them the best thing to do is get onto the Telecommunications Ombudsmen it was resolved within 24 hours
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y'all doomed
(@MickLMZR) reported
Just because something beyond our control isn't working we're gonna be without internet for over a month Utterly garbage service as expected from @Telstra