Telstra Outage Report in Charles Sturt University, State of New South Wales

@Telstra why is everything except email shut down… has the fake gold member bots taking all of the @Pink tickets? I can’t even recharge my backup prepaid

Hey @Telstra what is happening to the email server? As I am having serious issues with it in the past week

@AdeleOffley @Telstra I’m in Wagga and I often have trouble getting internet service (4G) - which is ridiculous for an inland city - it only gets worse when I’m travelling to small towns for work, makes it hard even to answer phone calls when I’m on the road

@telstra I need to add someone urgently as an authority on my account. Website says I need to call you, so I call and it says it can’t help me and to do this online.

@NBN_Australia Great to hear things are working as they should. We signed up to @Telstra and @NBN_Australia 14 Feb and are still waiting to be connected nearly 5 weeks later. Slow to assist us,if someone could action this would be helpful and save us time and money chasing service providers

Dear @Telstra & @DodoInternet Your combined service provision is so slow, so unreliable, and so bad, it literally hurts my business. I am losing money and opportunity. #auspol PS: Yes, an Aust company thought it’s a good idea to name itself after an extinct bird

@YabaiKankei It’s got that character. Don’t worry about that. The problem is some companies have a “she’ll be right” attitude, which means half-arsing the important things. Looking at you @Telstra

@Telstra Can you fix your basic internet services! It took overnight to download updates, which should have been done in just 10mins in any other country on any other (better) internet provider

@rhysam @Telstra I got rid of my landline when the NBN was being put on. What a kerfuffle. Neighbours reported slow NBN... I changed to mobile phone only, using personal hotspot to run tablets, computers, etc. And 3 streaming services. Bloody brilliant solution for me. Fastest internet I've had.

@burgess_ag It never ends. Some days I can block 20-30, no exaggeration. Does my head in. Yesterday it was every version of fake telstra I've ever seen.

@Telstra hey, I’ve been unable to recharge my prepaid mobile for the last 2 days in the app, can you help?

@cathywilcox1 I answered my phone with :" Hello, Telstra help line, how can I assist you?" and the guy said :" No your not, I'm from Telstra." I laughed and said:" Why are you calling your own help line? Are you having issues? Can I help?" He got so flustered cause I kept offering to help him.

@Telstra You won't do Jack. You never do. I've been reporting this for 10 years and spoke to your rubbish techs who refer it upwards and never fix it. It's because you can't handle the number of customers, especially during business hours. #Testra is an incompetent ripoff. @ChrisMinnsMP

@JimmyPQuinn @Telstra I did use the app. That was the problem.

@KatyKray73 @overit_miss @JanSummersalt I usually read story time books to my kids in Telstra customer service Indian voice, but I might have to adopt this guy's accent and storytelling method instead.

@Telstra Thanks for your reply but I’ve done this a few times now, nothing changes.. Telstra has just become the most ‘unreliable’ network yet you charge a premium.

@Aussie_BB I can’t and wont fill it out because none of those silly words describe me. Words pulled out of thesaurus and slapped in a listicle isn’t a questionnaire. But I can answer here to a human that I have no problems with your service. It’s great! It is better than Telstra. The end 🔮

@Telstra I'm sure I'm not alone when I say Telstra treat existing customers with disdain