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Telstra Outage Report in Mackay, State of Queensland

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The latest reports from users having issues in Mackay come from postal codes 4740.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/29/2023 16:20

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • Internet 58.74% Internet
  • Phone 21.01% Phone
  • Wi-fi 8.42% Wi-fi
  • E-mail 6.86% E-mail
  • Total Blackout 2.73% Total Blackout
  • TV 2.25% TV

Live Outage Map Near Mackay, State of Queensland

The most recent Telstra outage reports came from the following cities: Mackay.

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AustraliaMackay Phone
AustraliaMackay Internet
AustraliaMackay Phone
AustraliaMackay Phone
AustraliaMackay Phone
AustraliaRosella TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:
  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • EleanorFitzgib2 Eleanor Fitzgibbon (@EleanorFitzgib2) reported

    @rhysam @Telstra I got rid of my landline when the NBN was being put on. What a kerfuffle. Neighbours reported slow NBN... I changed to mobile phone only, using personal hotspot to run tablets, computers, etc. And 3 streaming services. Bloody brilliant solution for me. Fastest internet I've had.

  • farmercate2 farmercate (@farmercate2) reported

    @burgess_ag It never ends. Some days I can block 20-30, no exaggeration. Does my head in. Yesterday it was every version of fake telstra I've ever seen.

  • alyciaedgar Alycia Edgar (@alyciaedgar) reported

    @Telstra hey, I’ve been unable to recharge my prepaid mobile for the last 2 days in the app, can you help?

  • AjratYllek Yllek 🦋🦎🐝🐞 Just me 🤷 (@AjratYllek) reported

    @cathywilcox1 I answered my phone with :" Hello, Telstra help line, how can I assist you?" and the guy said :" No your not, I'm from Telstra." I laughed and said:" Why are you calling your own help line? Are you having issues? Can I help?" He got so flustered cause I kept offering to help him.

  • no_retreatx xNoRetreatx (@no_retreatx) reported

    @Telstra You won't do Jack. You never do. I've been reporting this for 10 years and spoke to your rubbish techs who refer it upwards and never fix it. It's because you can't handle the number of customers, especially during business hours. #Testra is an incompetent ripoff. @ChrisMinnsMP

  • aSatanicMech Basco (@aSatanicMech) reported

    @JimmyPQuinn @Telstra I did use the app. That was the problem.

  • JamieC_o7 Jam ie (@JamieC_o7) reported

    @KatyKray73 @overit_miss @JanSummersalt I usually read story time books to my kids in Telstra customer service Indian voice, but I might have to adopt this guy's accent and storytelling method instead.

  • McbainM Ousso Ousso (@McbainM) reported

    @Telstra Thanks for your reply but I’ve done this a few times now, nothing changes.. Telstra has just become the most ‘unreliable’ network yet you charge a premium.

  • Lone_Deranger_ Linley Jane ☠️ (@Lone_Deranger_) reported

    @Aussie_BB I can’t and wont fill it out because none of those silly words describe me. Words pulled out of thesaurus and slapped in a listicle isn’t a questionnaire. But I can answer here to a human that I have no problems with your service. It’s great! It is better than Telstra. The end 🔮

  • Chizza1973 Dale C (@Chizza1973) reported

    @Telstra I'm sure I'm not alone when I say Telstra treat existing customers with disdain