Telstra Outage Report in Mackay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 08: Problems at Telstra
Telstra is having issues since 03:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Gomes
(@firstauntylou) reported
Our street is small and 4/4 customers have no internet. Perhaps there are more. We can find out. Can you do your job and get us back on the internet? I know the Telstra customer next door has no problem. Hello Telstra we’re looking at you favourably.
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riq
(@fariqzzz) reported
My quiz score is so sad 🥲 If I fail this class, I will jump off the telstra tower
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mr dom
(@iammrdom) reported
@JNGold @DaveFink_ I’m going to try and activate roaming on my Telstra mobile sim and check the costs. Thank you lots for the help!
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Jean-Paul Bartolomei
(@ultimablackmage) reported
Australia has some of the worst internet speeds in the world & A LOT of horrible internet service providers to boot! @Optus & @Telstra top the list & have a stranglehold on telecommunications here in general. @NBN_Australia is maintained by Telstra & both own all the cell towers!
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Steve Williams
(@willo_77) reported
@Telstra Since early Feb, internet and phone coverage have been below poor. Constant drop outs. In the middle of a major town I can't live stream
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Steve Williams
(@willo_77) reported
@Telstra I haven't spoken to the technical support team. The issue is with the service. Since the upgrades service has gone back to pre dial up, it's horrendous all around the north east of Victoria. @Optus customers have zero issues, only your customers are having issues
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Travis (He/Him)
(@TravGee1980) reported
.@telstra apparently even though I only have 1 account with you there are 2 linked to my name and because sending a bill with a Bpay code is beneath you, I can't use your mortifyingly stupid app to pay a bill. Please advise
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louise Nichols
(@lilford60) reported
@Telstra Did not expect anything special but a basic service would be good. Was happy to buy and did buy pre paid Telstra’s broadband data and that has failed to work. Telstra supplied extra mobile data but that is of no use without good mobile service.
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Scott the Scot
(@ScottRhodie) reported
Still furious that @Telstra if you try to upgrade are changing their current system where you got a bill after a month and then paid it to, what is basically, a pre-paid direct debit system. They are moving everyone to a software as a service subscription.
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Karl Burns
(@SimonBurns4) reported
@FrancisFlanner3 And it will be lucky if your not in a poor reception area to make a call to anyone thanks to Telstra shunting everyone onto mobiles then giving us a second rate system