Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/18/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • redhead27 Redhead 🐯B2B🏅🏅👊B2B🏆🏆 (@redhead27) reported

    @CherylCritchley We need to tag @Telstra into these conversations, I too have been a telstra customer for 29 years and am seriously considering changing to a cheaper mobile service now.

  • SandyLionHorse Sandy D (@SandyLionHorse) reported

    @CherylCritchley Time to cancel my Telstra contract then. I only stayed with them for the live footy. F*ck them. No loyalty

  • NerdPropellant NerdPropellant (@NerdPropellant) reported

    @NayfePacewell Yeah that is how they do All Access in the land down under. I guess ya don't use Telstra?

  • Jonesracing82 The Tail (@Jonesracing82) reported

    @4Boat @CherylCritchley I have Kayo, it's a sports fanatics paradise. In the current climate it makes sense for them to link up. With AFL u get the full fox footy coverage, never seen a game on telstra tho so no idea how it compares

  • PossumTV Possum TV (@PossumTV) reported

    @RonniSalt @Telstra Exactly this. Last time, it took three calls to Customer Service totalling over five hours duration, and one to their complaints dept, just to get a Cable Internet service cancelled. And I feel that I got off lightly. Privatization has worked wonders for Telstra. /s

  • coljac Colin Jacobs (@coljac) reported

    @AlisterAir @iiNet Yep 16 grand in Brunswick East. They've turned off the ability to get a quote for doing all the neighbours at the same time. It's ludicrous. If the HFC is unstable I'll actually look at using 5G for crucial stuff. Exactly as Telstra foresaw 10 years ago during the NBN wars.

  • sandbagtoo Sandbag Too (@sandbagtoo) reported

    @CherylCritchley I'm not a @Telstra customer. I live in Melbourne and am a @stkildafc member. I go to matches when they play in Melbourne, and previously paid for a one week pass to watch via AFL app when they played interstate. Total annual cost around $30. Don't want and can't afford Kayo.

  • tigertrish Trish Kelly (@tigertrish) reported

    @CherylCritchley I am the same. A Telstra customer and it absolutely stinks. Just for Interest sake, how much does the AFL live pass cost then or is it actually gone now? Thanks for help

  • GramelPhoto gramel photo (@GramelPhoto) reported

    @andy_penn the smiling assassin is what they should call you, you have trashed @Telstra to a point where we the customer can't even ring and talk to a person anymore, all we get are useless chat bots.. STOP selling out to $2 call centers and employ MORE AUSSIES

  • matteovinci Matteo💫Vinci🚀 (@matteovinci) reported

    @SuperG59972418 @SpotlightForYou @Telstra Makes you wonder doesn't it. With all these other companies hanging off their network offering better deals...why not just do it themselves. The business model is ridiculous