Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 12/30/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CavillDave 💧Dave Cavill, (climate change is killing us) (@CavillDave) reported

    @LisaMosley @jacksongs Telecom Tower was, back before Howard sold Telstra, an icon. Now it is a dogs breakfast, run down, tired and in need of makeover. Public money built the tower and private enterprise is destroying it. ACT government needs to step up and reclaim the Tower, kick Telstra out.

  • JilJilchap Jil Chapman (@JilJilchap) reported

    Can anyone tell me how to top up data on my Telstra when it tells me eventually to contact owner of service?

  • itshisstorynow His-Story (@itshisstorynow) reported

    @Telstra Really ? this has be the longest outage ever

  • Bernade16506368 Bernadette Walsh (@Bernade16506368) reported

    @Telstra Another black out from Telstra !!! 5 of these messages since beginning of June .. what am I paying for ? We have identified an issue with your home internet service so your Telstra Smart Modem has switched to our 4G mobile network to help keep you connected. You can still use the

  • itshisstorynow His-Story (@itshisstorynow) reported

    @Telstra I'm sure you can understand my frustration, you can't work from home when you're I turned is down. I've had to Max out my data for the last few days.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra

  • Lyndsay12268480 Lyndsay (@Lyndsay12268480) reported

    When will Telstra do the right thing and shut down spoofing? Never is the answer, telstra makes to much from spammers? It is a legitimate service, allowing anyone to spoof numbers they do not own. Bit like COVAXVIC and Devian thanks for geting vaccinated. Go TELSTRA

  • itshisstorynow His-Story (@itshisstorynow) reported

    @white_bearwhale @Telstra Same here, there's definitely been a network outage for the last week

  • myknittingwool myknittingwool (@myknittingwool) reported

    @UrbanWronski @jean15849180 My husband worked in Sydney for 10 years his job in Telstra and came home at weekends I visited in once and I went out on my own it was the most weirdest feeling nobody wanted to know you nobody cares nobody would give directions horrible people sorry

  • asteroidproject Damian Marley 🚀 (@asteroidproject) reported from Melbourne, State of Victoria

    @Telstra Waiting for someone to help me. Want to return damaged Xbox for repair or replacement. Organised this with Telstra on June 25 but returns paperwork has not been emailed. Waiting, waiting, waiting for this to be resolved.