Telstra

Telstra Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 11/06/2025 17:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dracupg Gordon Dracup (@dracupg) reported

    @NBN_Australia Woohoo. 2 days later and finally the NBN status page is saying there is an issue. If the issue is affecting multiple vendors in Westleigh (TPG/Optus/Telstra), why would getting my vendor to test my specific line be of any use? Thanks for your input though.

  • Hardzy85 Tyson (@Hardzy85) reported

    @Telstra I’ve spent two days using your messaging service trying to get an issue resolved. I get told they’ll get back to me and they never do. Why can’t I just talk to someone!

  • josh_croker Josh Croker (@josh_croker) reported

    @Telstra Hi Matthew, unfortunately not. I did finally manage to speak with someone who had a better idea of the problem very late on Fri night. They assured me it would be fixed within 24 hours. I know it's the weekend but it's now more than 36 hours and still down.

  • dracupg Gordon Dracup (@dracupg) reported

    @NBN_Australia Yep, did that 24 hours ago and yet approaching 48 hours with a large chunk of Westleigh still without connection and TPG/Optus/Telstra unable to even acknowledge there is an issue on their network status pages. A lot of remote workers need an ETA. Someone own the issue please.

  • crazycatlxdy 🖤꩜ tara ꩜🤍 (@crazycatlxdy) reported

    Anyone else having issues with their Telstra connection the last few days?

  • DanielleWarby Danielle Warby (@DanielleWarby) reported

    @Telstra Considering our country's tragic history with bushfires, this is in really poor taste.

  • TheTipsyWeeb OzzyTrashLord (@TheTipsyWeeb) reported

    @Telstra has, first world country my ***, they probably consider homing pigeons a modern communications method, useless ********, had issues for 2 weeks! been in, talked in store and their their shitty app, im gonna look into switch ISP, **** these guys

  • floydthek Floyd the K (@floydthek) reported

    It's a few years since I had my heart valve installed. Today I put it to the ultimate stress test; trying to get service out of Telstra.

  • iamnotbatman01 matt (@iamnotbatman01) reported

    @Telstra outage this afternoon in elsternwick, 3185, nbn and Foxtel cable affected. @FOXTEL_Help

  • Just_Westy B_Sharp (@Just_Westy) reported

    @NewtonMark @irisherself I don't have wifi issues in the house and only setup the powerlines for TV to make sure 4k into apple 4k box gets max speed. Got them for free off Telstra. Just got another new modem off them as well, good bit of gear actually. Wifi range 30m+