Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 01/10/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • amitMal18925536 amit Malhotra (@amitMal18925536) reported

    Telstra has been overcharging me since January. Even after lodging multiple complaints and assurances by complaints resolution team the issue is still ongoing. Surprisingly I get a notice for suspension of service. Day light Robbery for an overpriced service

  • mayhemtoolkit Mayhem (@mayhemtoolkit) reported

    @Telstra Ha ha ha. Hilarious. Maybe one day I'll have a response to my complaint (after Telstra allowed a significant privacy breach), more than 1 bar of 4G coverage in the middle of suburbia, or someone to answer my call within 2 hours on hold... but I doubt it. 🤔

  • NotNoah_TV Not Noah (@NotNoah_TV) reported

    @crayolawtf @Telstra my phone service is bad, I live 5 minutes out of my nearest town. Can you help me?

  • ripoldmate sean (@ripoldmate) reported

    @swaghaver9000 @shiverzfx @Telstra Wtf bro

  • JamesSmithAu James Smith (@JamesSmithAu) reported

    @Telstra @NigelBurnand Anto why did my chat window close did I annoy the support person?

  • amitMal18925536 amit Malhotra (@amitMal18925536) reported

    @Telstra Resolve customer issues first and then try any celebrations

  • JamesSmithAu James Smith (@JamesSmithAu) reported

    @Telstra @mayhemtoolkit Renee why would my chat window close and my chat session end with your DM because I got upset?? People swear at you in tweets and say horrible things and you are quick to message them but I get upset and then I am now being ignored completely ??

  • mheron7 Michael Heron (@mheron7) reported

    @peter_adderton @boostmobile @Telstra Good point . I only put the question out cause I had a 5G phone. I might turn it off and see if I can notice the difference. If there’s no difference I think you’ll have a new customer

  • CoachVerdic HVN Coach Verdic (@CoachVerdic) reported

    @Telstra fix your internet FFS

  • tacticalmaid Maid POLadin 🎪 (@tacticalmaid) reported

    So aparrently this is a thing that happens tomorrow in like some kind of a 'prime day' kinda deal... I'm assuming it will stay full of shitposts unless Telstra pull out some bots/paid Marketing ****.