Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 02/09/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RealPhilGold Dan hates your freedom (@RealPhilGold) reported

    @joelpmichael @kels_316 when I was in Yambuna the Optus network was great, reception on Telstra not so much. even traveling through regional Australia it seemed to be pretty reliable. can't beat the prices now

  • trooroo1 Carmen (@trooroo1) reported

    @RhettWilsmore @Optus I’m with Telstra and have been having trouble for weeks!!! No messages being sent through WhatsApp, trying to watch Bold and the Beautiful and it keeps freezing……talk about pissing me off!!

  • SithLordMills Sith Lord (@SithLordMills) reported

    @Telstra I'm simply trying to login. I created an account so that I may get an iPad, but that error provents me from even trying.

  • TBarkerSaints TBarker (@TBarkerSaints) reported

    Now the internet has **** itself. Seriously Telstra…..

  • manaz_d Robert Hudson (@manaz_d) reported

    @max_au @Aussie_BB Yeah, except I pay more per month for my Telstra mobile service than I pay for NBN via Aussie, and when I asked Telstra for a second SIM that shared my primary data allocation, that was denied. I apparently have to spend another $80 a month to get a 2nd 5G-capable SIM.

  • luckyst4444r 🍀🍀🍀big bands🍀🍀🍀 (@luckyst4444r) reported

    @HiddenCash telstra fee for service

  • Andu0909 pray&hope (@Andu0909) reported

    @HiddenCash Telstra fee for service Water bill per 100 cubic feet utility rates Water and sewage rates

  • justalurker88 🌷🍀 (@justalurker88) reported

    @lilzzzza @Telstra In fact I just had a look and someone with a similar problem to you has done that a few days ago and they have asked her to get in contact with them (that's how I got my problem fixed too). It's probably the fastest way to get in contact with someone

  • 1973windy troy (@1973windy) reported

    @9_Moley Did Telstra brake down

  • RT_slime06 RT🐬 (@RT_slime06) reported

    @HiddenCash Telstra Fee service