Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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Jonathon Dykyj
(@jonathondykyj) reported
from
Mackay, State of Queensland
@Telstra Ok, thank you. Are people paying full price for a diminished service?
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alberto Möglich
(@italbertoz) reported
I hope guys you will never have an issue with @TelstraAU. I open a ticket trough the customer service more than 20 days ago..and they never call me back. This morning I took the day off work, I’m at the #telstra shop and more 2 than hours waiting…. #telstra your are ridiculous
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Nstg8r
(@Ceehunr) reported
@Telstra Not sure, I requested for the voicemail to be removed they never followed up until I involved the telecommunications Ombudsman
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Nick Merry
(@nickamerry) reported
Hey @Telstra sadly the service levels you provide your customers or propsective customers is so low and yet you still fail to achieve them that I have to look elsewhere for my telco service
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Oz By Drone
(@ozbydrone) reported
@Telstra disconnected my phone before it was ported to another carrier, and now their complaints department want me to pay $240 to reconnect it to allow it to move to a competitor? This is not only anti competitive, but illegal @acccgovau. Complaint submitted to @TelcoOmbudsman
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Mustafa Ersoy
(@sonracigima) reported
Another day another scammer. This number (07 4683 1995) pretending to be from @Telstra with a robot voice telling me I’m in some kind of legal trouble, even though I’m not their customer. @Scamwatch_gov
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Nstg8r
(@Ceehunr) reported
@Telstra_news @AFL WOW & you talk yourself up telstra & you are unable to remove voicemail that you made me have by putting it on My mobile, I never requested it. Telstra are unable to remove!!!
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Crenux
(@Crenuxe) reported
Dont bad pathing internet men @Telstra
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Dave Wright
(@DaveWright001) reported
@Telstra hi Telstra !! How can I divert my mobile ( iPhone) directly to MessageBank whilst not turning off.. but not having calls ring etc .. temporarily?? Hope you can help
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Holly
(@__hlp3007) reported
@Telstra Phone service disconnection.
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Oz By Drone
(@ozbydrone) reported
The @Telstra complaint manager said: "Processing a new Internet bundle under Premium Internet $110/month with Professional Installation fee of $240 to re-activate the service. Once order is completed, we’ll change the temporary landline number back to (my number). Really?