Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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Jonathon Dykyj
(@jonathondykyj) reported
from
Mackay, State of Queensland
@Telstra Ok, thank you. Are people paying full price for a diminished service?
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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sunshinejess
(@sunshinejess091) reported
@GrogsGamut @Telstra Tired of @Telstra non-existent customer service. They too big to care
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Hawkoseels
(@hawkoseels) reported
4 hours with @Telstra who stuffed up a simple change on my account now havent had internet for that long still on hold with them. Have lost $500 so far today and they saying they will charge to fix their mistake. PICK UP THE PHONE!
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Joseph Morrison
(@realjoemorrison) reported
@GrogsGamut @Telstra I actually rate the message service app, it's worked wonders and I haven't had to spend time on the line waiting to talk to someone
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Amanda Dell
(@dellvink) reported
@GrogsGamut @Telstra Messaging with the Twitter staff much more effective. I never got a call back from the other service I was originally referred to.
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Greg Jericho
(@GrogsGamut) reported
@Musing_Dayzed @Telstra This isn't an ISP issue. Not with them for that
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💧DUKE Clyde (HANSARD)CFW9 (Biden-Harris ELECT)💧
(@nobby15) reported
from
Westfield, State of Western Australia
@GrogsGamut @Telstra Which is utterly useless as it can't solve a problem i want solved
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Ricki Coughlan
(@RickiCoughlan) reported
@GrogsGamut @Telstra I've had an account with Telstra since it was "Telecom Australia" and worked for them when they were the PMG. I have to say I had a really crappy experience on the app "message service" the other day but an excellent experience using a regular customer service person as usual.
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Joost call me Andy
(@Musing_Dayzed) reported
@markrprior @GrogsGamut @Telstra Yeah but difference is you can actually talk to them to resolve an issue. Twitter telstra is just a PR sham.
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GreenScreen3r
(@GreenScreen3r) reported
@Telstra Why if I am logged into My Telstra, and I want to buy a new service, the Shop takes me out to a new website that I am not logged into, and when I log in, I am back in My Telstra ... see the problem?
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Frank Arrow
(@FrankArrow3) reported
@GrogsGamut @Telstra Friend of mine lives in Japan. Says they always have someone answer the phone because it's considered rude to use an automated service.