Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 12/05/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ScepticalAussie Fully 💉 🥇 #Assange (@ScepticalAussie) reported

    @StuDiligence @Telstra I’ve stayed with Telstra for that reason bcos I am out of the city and don’t want to wait if there is a problem.

  • Combat_Hawk 🌈🏔Colin Ellis 🎱🏳️‍🌈 Get Vaccinated Now (@Combat_Hawk) reported

    @Telstra No. Phoning or messaging your company is a random experience. Once this is sorted I will be complaining to the Ombudsman. I don’t appreciate the poor service I have received.

  • CastleK73020324 Castle King (@CastleK73020324) reported

    @Telstra @TelcoOmbudsman Telstra, I am a disabled person with proof I have adhered to a payment arrangement to access my email, yet no-one can help me restore it. NO-ONE. I could potentially be homeless due to this glaringly obvious error but NO-ONE will respond to my complaints.

  • snapipup stirit (@snapipup) reported

    @theheraldsun no need to spend money on Pacific telecom we just cut them off from our telecom Telstra wont make money in poor Pacific

  • GrekAussie White Lightning (@GrekAussie) reported

    @Telstra You cancel orders and reprocess orders wait for 48 hours

  • SabreVDM Sabre (@SabreVDM) reported

    @Telstra I use a 4G hotspot and that has, up until very recently (10 minutes ago), has been not working but is seemingly working fine now.

  • SabreVDM Sabre (@SabreVDM) reported

    @Telstra how do you think that it’s good to allow the internet to be fully out for half the day, then for the other half have it be ‘on’, albeit at such a slow speed that it is unusuable? Ridiculous.

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra where is the process that assure the correct thing is being done. Andy must have been on the process committee that day. Spoiler alert.... he is absolutely ******* uselss and is letting all telstra customers down whilst rewarding shareholders. atta boy Andy

  • DeadByDaleLigh1 DeadByDaleLight (@DeadByDaleLigh1) reported

    So I am just a little annoyed in terms of my stream today. I feel that slobs has failed me and the great Telstra Network has failed everyone else. Was really looking for to streaming this game today. Fingers crossed things clear up and I can get back to it

  • JustinM79380965 JC M (@JustinM79380965) reported

    @galaxyblu3 @OnSpeculator @Telstra Damn.