Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (30%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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Jonathon Dykyj
(@jonathondykyj) reported
from
Mackay, State of Queensland
@Telstra Ok, thank you. Are people paying full price for a diminished service?
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Joe -GoEarly-GoHard_GoHousholds
(@SmeeHereAgain) reported
@LesStonehouse @Optus Why use optus or telstra The biggest players are the most expensive and the biggest under performers in the market. Plenty of excellent smaller players out there. When I was troubleshooting internet problems the calls were always for the main players
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Chris (Mac) McKay
(@ChrisMc75762251) reported
@Telstra Who provides the worst service from a Telephony YES Telstra wins for 10th Year in a row. Congratulations Telstra you have exceeded even your own low expectations
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Garth Hughes
(@labrooy61) reported
@hotnutbar @LesStonehouse @Optus Out where I live Optus has much better coverage than Telstra with the mobile signal. I used to be with Optus but they absolutely stink with their customer service so my mobile is through amaysim (cheaper and better customer service).
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Wanoob (2Shocks)
(@2shocks_) reported
@Telstra Wifi*** my stupid auto correct
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lilli
(@lilspeth_) reported
apparently it's just an issue with telstra modems oh well this one was free
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Russell Taylor 🏳️🌈
(@rtaylor_4) reported
@VodafoneAU your app is becoming slower than the Telstra app used to be before I moved to you. It will no longer open on wifi and even on mobile data it’s slow.
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~ sea of mediocrity ~
(@ragecherry) reported
So after seeing it on TikTok, and not being able to help myself when walking to the shops, I did actually dial “HOHOHO” on the pay phone… and it does indeed divert you to Santa’s workshop. Well played, Telstra.
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OrcProphet
(@orc_prophet) reported
Turns out, Internet will be down til Friday afternoon... Not happy. Sorry guys and girls, but we will be back as soon as we can. @Telstra, fix my internet soon please
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frog adams💉💉
(@FrogAdams) reported
@LesStonehouse @Optus They sent a message stating they were upgrading the network so we could get better reception and data speed and there may be interruptions. Well. Reception is worse and data is slower than before ethe upgrade. Optus sux. Telstra is worse.
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Saxdude26 #DisabledButProud #RaymanRedemption
(@Saxdude26) reported
@DuffmanGay @LesStonehouse @Optus Exactly. I'm with Telstra personally and have been luckier than most, but correct. The providers have an obligation to fix the issues/replacements with their provided equipment, be it a router, home phone or fetch box. If it is not your own router, it's Optus' cost.