Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/11/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Dalmatinacsam DALMA (@Dalmatinacsam) reported

    @Telstra @NBN_Australia @andy_penn can someone please work out what the hell is going on with NBN services in the 2221 postcode area. I have called multiple times and keep getting the same story that the service to my property is working normal, yet me and some of my neighbours

  • NinaDoor Dina Kerr دينا (@NinaDoor) reported

    @NicoleHore @Telstra Now that you don’t work for #telstra all gone down!!!

  • ClaireHeaney Claire Heaney (@ClaireHeaney) reported

    @doc_Lay @AustralianLabor @VictorianLabor Telstra has access to prime space under the universal service obligation to have phones accessible. It seems odd it can sell that public space to parties.

  • Sum_Karnt Craig Jones (@Sum_Karnt) reported

    another day and still crap service from telstra. why dont telstra run a brothel? they dont have to when they can *** a whole country

  • Sum_Karnt Craig Jones (@Sum_Karnt) reported

    @Telstra thats the thing, telstra does NOT want to help other wise they would of fixed this issue a week ago. Instead they plant stooges like you on social media to try to do the whole PR spin so it looks like your helping. I dont see where you answered my question about ya car

  • farthing3 Escaped (@farthing3) reported

    @Telstra Thank you for offer of help, I have given @Michael13584052 Authority to deal with my account with Telstra.

  • Minus777 Peter (@Minus777) reported

    @Telstra The issue is on your end. It's up to Telstra to sort it out. Telling us twice that our plan has been upgraded when it hasn't is the extent of your ability.

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    @Telstra support claims my internet wasn’t connected! Why was I connected to the internet then? Why was I paying for a service I “wasn’t connected to”?

  • kenmakozumehkyu sam__ 🇦🇺 (@kenmakozumehkyu) reported

    @Telstra Omg how. My wifis been slow as **** for the past for months and I pay over a 100 dollars

  • Sum_Karnt Craig Jones (@Sum_Karnt) reported

    @Telstra *** off **** your service has been sh1t for the last week & no end of the crap service in sight