Telstra Outage Report in Mackay, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (36%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (3%)
-
TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
-
⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
-
⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
-
⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
paul burow
(@burowpaul) reported
@Telstra Hi, over a week ago I spent a few hours trying to get the signal problem improved...was told by Sophie a fault report had been put in for me but haven't heard anything back yet. Can you tell what's happening about it please?
-
James Fridley
(@fridley) reported
Maybe it is time that @telstra turned it self off and back on again as something is truly broken...
-
Chad
(@inkee78) reported
@Telstra So I have since found out someone in Telstra blocked my account and it's now unblocked and working. So convenient this occurred on the same day I lodged a TIO complaint...extremely poor service by doing that.
-
Mark
(@Mark39496798) reported
@TurekAndrew @JaggerMickOZ then I will terminate telstra
-
paul burow
(@burowpaul) reported
@Telstra Weak signal....dropping in and out...also happening with foxtell n netflix on the tv...and laptop...isn't there anything noted on my account there ? I spent hours chatting with 3 different people about this problem over a week ago..
-
Dhiv Joseph
(@DhivJoseph) reported
@Telstra I can't believe the service levels you get away with. 3 different consultants via phone, social media and your smart troubleshooting/chat bot have told me conflicting 'solutions' or 'issues'
-
Kat
(@katspat) reported
Good morning all, since I can't raise complaints about serial pest Craig Kelly peddling dangerous health misinformation during the pandemic, I will instead be lodging a complaint with the Telecommunications Ombudsman for my provider failing to stop this harmful behavior @Telstra
-
Madame K 💃🏽
(@realmadamek) reported
@Telstra never in my life have I experienced such bad customer service. Your sales people have no clue of what they are selling. Each sales rep has a different story. Trying to get a product and plan seems impossible. What a waste of time #Australia
-
Lachie Buszard
(@Lachiebuzz) reported
Hey @Telstra I’ve tried to play nice, but I have spent over an hour communicating with a bot about NBN connection -it does not understand & is frankly wasting my time. I’ve even private msged your socials crew & they sent me to the same bot. Your service is a shambles @andy_penn
-
Dean Knight
(@knightd73) reported
@NerdO_AllTrades @DoctorKarl Why i have a wifi 4g telstra dongle battery operated use it remote as well ironically zimbabwe has faster network than australua has