Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Denise Duffield-Thomas
(@DeniseDT) reported
@Telstra My phone and home internet have been slow all day and noticing some apps are down too
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Kelly Cox
(@crippleologist) reported
Comms in Broadwater have been down all day @Telstra @Optus are you onto this?
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Ashleey. 🦖
(@AshlEEy34x) reported
@Telstra and @startrack and absolutely useless.. like really useless. I have never known it to be so hard to put a escalation in for a missing package. 100% canceling Telstra at the end of my contract and moving somewhere that gives a ****.
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Graham Neville
(@Neville2Graham) reported
@catelizlouise If Dutton takes us to war, we’ll have to avoid water, bad weather, isolated locations, Telstra bad spots and night. If it happens, China will kick off and our mob will still be arguing about what to wear.
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Tom Compagnoni
(@TomCompagnoni) reported
@Jabbatron @Telstra Yea, the telecommunications ombudsman. File a formal complaint with them (they are very used to this process) - then they will have a hard deadline to resolve your issue. This is how I’ve had to end up handling issues I’ve had with Telstra, Optus and the NBN. Good luck!
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Mario
(@Mario_Seags) reported
@deeplongstop @Telstra Bloody hell @telstra this is disgraceful "service". Hard to believe anyone is willing to be a customer to you with this sort of crap dished up
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nathaniel mcmanus
(@thenatosummit) reported
Nothing better that being gaslit by @Telstra your customer service is garbage.
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Patrick
(@bankermason) reported
@Telstra are you kids with the service in store? Just doing my head in. Going to ring around and see about changing, not worth the headache
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Denise Duffield-Thomas
(@DeniseDT) reported
@samanthaleith @Telstra omg I'm actually having to phone people to make appointments - so many apps are down
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Richard M
(@richardmozes) reported
@Optus Hi Optus, your contact centre is awful. I completed an application for a Qantas Sim Only deal, 4 emails asking me to call, 4 times I have called, each time the agent is not able to complete the process. Tried chat, they tried to sell NBN. think I'll stay with Telstra??