Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 10/19/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • laineyjb Lainey Bateman (@laineyjb) reported

    Dear @Telstra I had NO service for three hours at @AccorStadium yet you were advertising there! Refund please

  • Geofftheplumber Geoff Thomas (@Geofftheplumber) reported

    @raywilton4 Set up direct debit with @Telstra last Jan I think Every month since they cut my service at the start of payment period Been to see them in store around ten times it has been sent to upper somewhere for action by the IT people but they dont do anything my service still gets cut

  • VorticityPhoto VorticityPhoto (@VorticityPhoto) reported

    Damn Telstra working quick to get their ads ready for #AFLGrandFinal #GoCats

  • jedstur jedstur™ (@jedstur) reported

    @peter_0713 That would be kinda funny but mainly horrific because I’m a current Telstra customer (although an hour ago got the “your data has been compromised” email from Optus as a previous customer… so looks like I’d be screwed either way)

  • dAddKiLLeR Steve (@dAddKiLLeR) reported

    @7AFL @thetempertrap @Telstra Had to be the worst **** I’ve heard

  • RonaldB93378022 Ron Baker No DM’s Please (@RonaldB93378022) reported

    @PeterTOWNSV1LLE I changed to Optus 3 months ago after 25 years with Telstra. I went to see them yesterday to check my account and they said mine was safe and showed me the account itself. I’ve been checking my bank account every hour since and no damage so far.

  • 2xPfizer Burger Time 4x🍔 (@2xPfizer) reported

    @7AFL @thetempertrap @Telstra This ****-show is embarrassing

  • BodsworthGarry garry bodsworth🇦🇺 (@BodsworthGarry) reported

    @7AFL @thetempertrap @Telstra Well that was a let down

  • ChuckUp5 Professor Jack Shyte (@ChuckUp5) reported

    @7AFL @thetempertrap @Telstra what a load of **** they were off key singing crap music and ridiculous outfits

  • itwasntmepaddy The Gov (@itwasntmepaddy) reported

    @7AFL @thetempertrap @Telstra Half time was crap.