Telstra outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

• 
  Jonathon Dykyj (@jonathondykyj) reported 20 minutes ago from Mackay, Queensland

  @Telstra Ok, thank you. Are people paying full price for a diminished service?

• 
  Bruce Black (@58_chucky) reported 28 minutes ago from Mackay, Queensland

  @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 44 minutes ago from Mackay, Queensland

  @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 44 minutes ago from Mackay, Queensland

  @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 56 minutes ago from Mackay, Queensland

  @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muskonomy (@muskonomy) reported 6 minutes ago

  NEWS: Starlink and Telstra expand satellite to mobile from texts to apps in an Australian first Eligible Telstra customers can now use select apps like Google Maps, WhatsApp and Apple Weather over Starlink Mobile in areas beyond the reach of the mobile network, with a clear view of the sky. In 13 months of satellite messaging, Telstra says customers have sent more than 26 million texts, with over 2.9 million users connecting and daily connections climbing from about 80,000 at launch to more than 200,000. (Source: Telstra, July 28, 2026)

• 
  Ladybugfunk (@ladybugfunk) reported 11 minutes ago

  So the government can spam all our phones but they can’t stop the curry muncher scammers from calling us under the pretence of - solar panels, batteries, Telstra tech support, ANZ Bank security executive - lol that last one was hilarious. given I knew head of security of a large corporation and nobody in head office would be calling customers. Ever. **** you very much Albo!

• 
  William Hawk (@WilliamOneHawk) reported 12 minutes ago

  @SkyNewsAust The feckless airhead - Jane Hume - emerges from her wombat burrow to spout another load of drivel - blaming the government for a Telstra software issue.

• 
  Gary Just (@GaryJust67) reported 15 minutes ago

  @RoadknightThe No my partner & I never got it either. We with Telstra…

• 
  deirdre ritchie (@deirdreritchi10) reported 15 minutes ago

  @OhappySt Mine didn't go off. It was a great time to do it when Telstra is having issues over the next few days. They had sent me a message about that.

• 
  Maarten 1947 *One Man's Opinion. (@Maarten1947) reported 16 minutes ago

  Maybe a $30Million Fine might make Telstra take it's Corporate responsibility more serious. $30 Thousand Server replacement/ $30 Million Fine shareholders might assume is a No Brainer when it comes down to Common Sense.decisions.

• 
  Jess H (@Jess_H19) reported 17 minutes ago

  Anyone else having to reset their phone multiple times since the Telstra outage? Texts not notifying, data not loading especially when in and out of signal areas. Signal noticeably worse than usual @Telstra

• 
  Ferdie Khnopff (@FKhnopff) reported 18 minutes ago

  @strangerous10 Telstra had a risk assessment signed off by the PM which said mitigations in place to isolate any faults, which were unlikely, & consequences was rated low. This meant the expenditure could be deferred. It was not a technical or a people problem. It was a pass the buck problem.

• 
  Gloria Balogh Gottlieb (@BaloghGottlieb) reported 24 minutes ago

  @sarahinthesen8 Sarah Hanson Young She who turns off comments had audacity to note Telstra should compensate customers EVEN IF UNABLE PROVE DAMAGE this GREEN idiot obviously does not understand reality life cost would be unjustifiable grotesque and unwarranted What imbecile.

• 
  Theofatcat (@Theofatcat) reported 27 minutes ago

  I’m wondering if Telstra Optus etc will cope on Monday 27th when all the emergency services etc are planned to be delivered to phones