Telstra outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 15 minutes ago from Mackay, Queensland

  @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 15 minutes ago from Mackay, Queensland

  @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

• 
  Jonathon Dykyj (@jonathondykyj) reported 39 minutes ago from Mackay, Queensland

  @Telstra Ok, thank you. Are people paying full price for a diminished service?

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 40 minutes ago from Mackay, Queensland

  @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

• 
  Bruce Black (@58_chucky) reported 59 minutes ago from Mackay, Queensland

  @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  techAU (@techAU) reported 11 minutes ago

  Cheers, I certainly am interested in this. Definitely not normal to see Tesla software updates (multiple GBs) pushed over the cellular network. Am sure there must be some arrangement between Tesla and Telstra to minimise this, particularly with the volume of cars in the country now.

• 
  ❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported 14 minutes ago

  @howardw46 @Telstra You can’t just be stopping all the time at every pissant station. The service stops enough at key stations and mostly stops at nearly all.

• 
  Di Downunder (@DFactualists) reported 14 minutes ago

  F'ing @Telstra bill not due sends 50 reminders. I get the worst service & pay good money!!

• 
  @ag6le.bsky.social Julian (@AG6LE) reported 14 minutes ago

  @ChinaSelect @RepMoolenaar .@Telstra rebadge their phones, and they are junk. They refused to replace my A5 (2017) (the TIO made them give me 6 month credit to compensate after they shut down 3G/NextG). Vodafone gave me an A17 to replace it,after I was using it as a modem.

• 
  Jasejdv3 (@JD_ONEE) reported 14 minutes ago

  @LisaLemon09 Thats good, the last thing you need is issues with telstra network. We are so reliant on mobile coverage, for our phones.

• 
  Pete Rule (@PeterRule841618) reported 15 minutes ago

  @TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings

• 
  Uptimus (@UptimusApp) reported 17 minutes ago

  Aug 6, 2026 at 02:10 UTC: Recovery monitoring for Telstra has been interrupted as community reports of slow performance and downtime have increased again. Investigation is ongoing.

• 
  Peter Lewis (@Peter_Lewis747) reported 18 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 20 minutes ago

  @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Thank you.

• 
  Kel So (@KelSoOz) reported 21 minutes ago

  @DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.