Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/14/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • FranFlaneuse 💧 Fran Ross (@FranFlaneuse) reported

    WHAT ??? Telstra wants we Australian taxpayers to help them buy mobile networks in Papua New Guinea, Fiji, Nauru, Samoa, Tonga, and Vanuatu ... The gall!!!

  • stateofarabella Arabella | 🧣🧣🧣🧣 (@stateofarabella) reported

    Help, the Telstra ad song is playing in this episode of grey’s anatomy 😳

  • oveertlyhonest 🐬👽Ⓐ Just Tired Ⓐ👽🐬 (@oveertlyhonest) reported

    @stofsk **** that im not having my body chained to telstra that's a fate worse than death

  • dazler1 Darragh Miller (@dazler1) reported

    @andy_penn @Telstra Several months after signing up for the $5 Kayo subscription offer and each month still seeing a $15 charge on my bill and each month contacting gold member support to resolve it and being promised it’s fixed, it’s not, how hard can this be, can anyone fix it?

  • place_of_jess Jessica (@place_of_jess) reported

    @Telstra I have been on your My Telstra message service for nearly three hours texting with a consultant and getting absolutely nowhere with my issue (while nursing a sick two year old). How can I get some actual assistance? About to swap providers with frustration.

  • Tzisorey Embrace the Daddy (@Tzisorey) reported

    Confirmed- after a 2 hour chat with Telstra, they will refuse to provide any settings to get the NBN voice/SIP service on a non-Telstra modem Not just that they won't guide you through the setup- they will refuse to give the settings. Guess I'll recommend my customers go to iiNet

  • MillyShooter Mildred Shooter (@MillyShooter) reported

    Telstra service it’s a nightmare it’s the worst internet service ever I can’t wait to get rid of this been with Telstra for a long time they don’t even care about you @Telstra #telstranotworth

  • RobynBetts8 Grace knitwear (@RobynBetts8) reported

    @annabelcrabb @ABCTV Yep I was one of the few women in emergency management and was in a meeting about the new telstra early warning system trial I was trying to talk about the evaluation process of such a trial and as the only woman in the meeting I wasn't heard I persevered in every meeting

  • Tzisorey Embrace the Daddy (@Tzisorey) reported

    @Telstra Confirmed- after a 2 hour chat with Telstra, they will refuse to provide any settings to get the NBN voice/SIP service on a non-Telstra modem Not just that they won't guide you through the setup- they will refuse to give the settings. Guess I'll recommend my customers go to iiNet

  • Ben_Preece Ben Preece (@Ben_Preece) reported

    @Telstra Nah, I haven’t reached out to anyone. The customer service your end (not you, Anto) is a joke.