Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/18/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Blue_tsuru Blue_Tsuru (@Blue_tsuru) reported

    @Telstra been chatting to a telstra chatline for 7 hours. i need to repeat my issue to a new telstra person every 2 hours. want to see how many times i need to repeat myself in 24 hours.

  • wen1965 Wen (@wen1965) reported

    @Telstra especially when failure to complete the task will cost the customer $400

  • KillPaulVol3 I was Paul E. Quan? (@KillPaulVol3) reported

    I've been with Optus for 15 years and never had my details scrambled like that. Where i've been with Telstra not even 2 years and my details are in the hand of scammers.

  • DarrylKerrigan3 Darryl Kerrigan (@DarrylKerrigan3) reported

    @SuxHypocrisy @rebuhsa @AlboMP How did I become a Murdoch Minion? I must admit, even though ignorance is bliss, I fail to see how one could privatise a government asset without legislation. I mean looking at Telstra, didn't they have to pass legislation. Also at a state level with Electricity. Ignorance!

  • Jhxbi Jhobi (@Jhxbi) reported

    @Telstra **** up dog, shoutout to everyone who chooses a service provider that knows how to properly function Onmums you're all a bunch of ******* muppets

  • Peter97467835 Peter (@Peter97467835) reported

    @Telstra I have issue with nbn connection. I believe there is something wrong with phone line (FTTN). What shall I do?

  • DerekDog00 bridgette Pearce (@DerekDog00) reported

    @Telstra you were meant to arrange for a technician to connect my nbn. You will not connect phone calls and will not respond to online chat. How do I get help.

  • Claire_Juranic Cez (@Claire_Juranic) reported

    @Telstra And saying the will “escalate” this is absolute garbage- it us meanings and nothing actually gets done. It just sounds impressive and like you are actually doing something, when in all honesty you are doing nothing

  • _jed927 Jayd Davis  (@_jed927) reported

    @Telstra How is it that I can have four nbn outages in one day (and counting) and yet each time I troubleshoot the result is ‘no outage’? And still no one responding to my chat sessions. #epicfail #WFH

  • benjdunn benjdunn (@benjdunn) reported

    @Telstra An NBN engineer came today. He couldn’t fix my internet because the DPU needs to be replaced. How can I check if he’s booked someone and when they will come ?