Telstra outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

• 
  Jonathon Dykyj (@jonathondykyj) reported 31 minutes ago from Mackay, Queensland

  @Telstra Ok, thank you. Are people paying full price for a diminished service?

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 32 minutes ago from Mackay, Queensland

  @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

• 
  Bruce Black (@58_chucky) reported 41 minutes ago from Mackay, Queensland

  @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 48 minutes ago from Mackay, Queensland

  @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 59 minutes ago from Mackay, Queensland

  @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Young (@JohnYoung146083) reported 7 minutes ago

  @SkyNewsAust Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

• 
  BrownSquirrel (@BrownSquirrel) reported 8 minutes ago

  @telstra Since I havent had an answer back from you yet I will ask again. Why am I "blocked from making an o/seas call because I am on a prepaid plan"? Since when? More so since your prices are going up YET AGAIN why am I being charged more for less service?

• 
  John Young (@JohnYoung146083) reported 9 minutes ago

  @7NewsBrisbane Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

• 
  Charly Leetham (@charlyjl) reported 10 minutes ago

  @FranMooMoo This is clearly far more important than the Telstra network being down for hours. Or anything else that might improve Australia.

• 
  Shanti Beach (@shantibeach888) reported 11 minutes ago

  @Starlink I have to get out of a telstra contract that is not what they told me coverage is crap at times

• 
  Cool McCool (@MisterSpock8888) reported 13 minutes ago

  @Telstra 4/6 5. "It's extremely frustrating" are you now telling customers how how they are feeling? Paragraph 3 6. Networks are large and complex" Oh really. I thought it was string and tin cans. 7. "invest significantly in resilience" obv not working / bad investing.

• 
  AliciaGJ 🖤🤍 (@aliciagjones) reported 14 minutes ago

  What in goodness name is going on with @Telstra services in Melbourne? It’s never been soooo bad.

• 
  ThePokeGeek2004🇦🇺 (Politics Are Stupid) (@MaxFerro10) reported 14 minutes ago

  @LuminanceXS @clanceeinfinity This is a better move sadly cause of all bullshit you'll have to do get NFC payments and banking working you'll need to do Play Intergity is such a stupid idea because of corporation's don't want to spend money on newer servers with better security telstra I'm looking at you

• 
  Pete (@Travellingtooks) reported 18 minutes ago

  @ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.

• 
  pesky paul (@BARGH3ST) reported 19 minutes ago

  @Telstra why does your app only recognise i have a saved card on my device 1 in 10 times i try to recharge? pointless, ripoff service