Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 01/22/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Farmer_Dave999 David Ward (@Farmer_Dave999) reported

    @TonyHWindsor Telstra won't fix land lines in some areas due I cost & the mobile service isn't great either LNP govt forced more people onto satellite services than under Labor’s plan which is the most expensive & restrictive on data

  • jackie_ji29 Jackie Ji (@jackie_ji29) reported

    @Telstra Hi Sophie, don't worry about asking Chris to contact me anymore, we spoke on last Friday he told me that he couldn't help.

  • skipmyavenue s (@skipmyavenue) reported

    @goldwvng telstra is completely broken atm

  • kilusta kilusta🌸 (@kilusta) reported

    @waydefn @Telstra nah no help service bs

  • valente_tayla Tayla Valente (@valente_tayla) reported

    @Telstra @skipmyavenue help the website keeps crashing

  • SlayDHD slaydhd (@SlayDHD) reported

    @Telstra been killing it in the customer service and support lately. Can't even fault them.. never been happier to be their customer.

  • KayDeeinSydney 💉KarenDinSydney (@KayDeeinSydney) reported

    @Telstra are you having issues with bigpond emails? I have Tried to send via 3 diff email addresses which all bounce due to “invalid sender address”

  • nicholas_lyb Nicholas🇨🇳🇭🇰🇹🇼🇲🇴 (@nicholas_lyb) reported

    @PMahoney89 I find what my friend told me in 2017: Telstra Cable, 100MB DOWNLOAD, 4MB UPLOAD, 150AUD/MONTH…at that time I was using 1000MB Download/100MB upload at SH. But surprisingly the mobile network is much faster than broadband internet?

  • jackie_ji29 Jackie Ji (@jackie_ji29) reported

    @Telstra Hi Anto, my case number for the order is 19523976. Thanks if you could help.

  • MarkinInOz Mark (@MarkinInOz) reported

    @Telstra Foxtel and HFC Cable internet down in South Yarra? 3141