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Telstra outages and service status in Mackay, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 14: Problems at Telstra

Telstra is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • jonathondykyj
    Jonathon Dykyj (@jonathondykyj) reported from Mackay, Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • 58_chucky
    Bruce Black (@58_chucky) reported from Mackay, Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Ma_rk_e
    M_a_r_ke (@Ma_rk_e) reported

    @IceStationSpmda @fag_daughter Telstra has been paid for decades to provide a payphone service it cost more to fix vandalism then Telstra collected in call revenue, it's simply cheaper to make it free

  • kidkerrigan
    Nina Nikolic 💫 Kerri (@kidkerrigan) reported

    @DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?

  • CameronKer50028
    Kerani Cameron (@CameronKer50028) reported

    @FinancialReview Get an Optus contract so galore might just win mine was just Telstra we have asked about hem to stop can go do Optus to help sort it out and give the business to Singapore we can’t afford this we still have our id and birth certificate

  • TravGee1980
    Travis (He/Him) (@TravGee1980) reported

    @Freo_Dale @Telstra I received the same email. I investigated other SIM only plans and found out I can get unlimited calls & 10 X as much data for $1 less per month. I've been a Telstra customer for nearly 20 years but it just doesn't stack up financially anymore to stay with them

  • oohaah_67
    Steph McG (@oohaah_67) reported

    @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

  • HydraBoom
    Hydra Boom (@HydraBoom) reported

    @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

  • jacksondavis316
    Jackson (@jacksondavis316) reported

    @talyasalem Valid haha. The Telstra whistling one when you're getting belted is the worst too

  • Shannon37683302
    Shanks_🇦🇺⚒️🥋✝️ (@Shannon37683302) reported

    @QBCCIntegrity We should have never privatised Telstra or NSW Energy. We are all paying more for it

  • kennedylnicole
    Nicole Kennedy 🇦🇺 (@kennedylnicole) reported

    Can't help but think about what insights Suttons, BMR, Chubb, Apec and Siemans received working for LendLease on Westpac, Telstra and all other major banks🤔

  • clairochu
    nelly (@clairochu) reported

    @Telstra FIX UR WIFI NOW