Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 01/30/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • vitomattvm vito m (@vitomattvm) reported from Melbourne, State of Victoria

    Hey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….

  • PatrickKeaney13 Patrick Keaney (@PatrickKeaney13) reported

    That's the last time I will ever use these useless fukng baboons at Telstra . It's the worst fukng bunch of arseholes to ever have anything to with people..

  • EconAndrew Andrew Whitby (@EconAndrew) reported

    Organizations that fail at the above and also have no reliable communications channel for non-customers to report this issue (looking at you - previously - Uber, and today Telstra) graduate from bad to evil.

  • Mr_Devitt Mr.Devitt 🇺🇦 #NAFO (@Mr_Devitt) reported

    Is it just me or is @Telstra’s network down in Melbourne? #nosignal

  • dez_blanchfield Dez (@dez_blanchfield) reported

    @john0c0smith If you have Cybersecurity skills, companies like Optus, Telstra, NAB, Medibank and more need help ;-)

  • phatsoluble John (@phatsoluble) reported

    @BoostCare Hi Boost, I received an SMS that a Telstra PIN has been set up, but it wasn't me. Can you help?

  • naboothesharman Hailey (@naboothesharman) reported

    @Telstra Deleted, but I would really like Telstra to stop contacting me. This is the 2nd time in 3 months. I haven't been a customer in 5 years. I won't be a customer again. Sending me a 'bill' just to let me know my account has 50c in credit 5 years later is just odd

  • AuntyLF Leoni Freeman (@AuntyLF) reported

    Geez @telstra you are such a frustration. I have spent almost an hour on the app, on a call who couldn’t help but transferred me back to the message that then cut me off. How hard does it have to be to get help when your business phone isn’t working properly. So damn annoying 😡

  • babylon4288 illuminati88 (@babylon4288) reported

    @Telstra the complaint befor the tio has not been resolved ill be calling them tomorrow

  • erfbeeass Turdine Cupcake (@erfbeeass) reported

    @IanSamuels3 @AGLEnergy It's like talking to a revolving door. No continuity of customer contacts. Every time you gotta start from scratch. Ditching them very soon. If they can't sort their customer service I'll go somewhere that can. Same reason I ditched Telstra after 19 years and went to AussieBB