Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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(-_-(^_^)-_-) ɘɔᴎɘ||ɒV bivɒᗡ
(@david_vallence) reported
Don’t you just love @Telstra not. I cancelled my subscription to Foxtel now but am paid up til the 21st dec. nope. They just now turned it off. I’d expect I am going to get a refund? Telstra really have dropped the ball. Their online help only answers randomly.
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Stuart Smith
(@StuSmith2454) reported
@AlfredPoor Tis really very frustrating @AlfredPoor. 90 minute "on hold" phone calls to @Telstra to try and resolve the issue. Still no joy. For older adults in regional Australia, phone connectivity is an absolute essential.
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naturopath_tricia
(@naturopath_tee) reported
@Telstra get your **** together been trying to speak to a human for ages now. Been waiting for over a week for support. Customer service level 0 right now please help me
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Gail Clifford
(@GailClifford7) reported
from
Sydney, State of New South Wales
@RebekahsRight @Telstra I used their online platform a few weeks ago, after endless frustration with the phone service. I have to say I was impressed, got a quick answer and the problem solved within a couple of days. Won’t even try phoning anymore.
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Leo Sohn
(@sohn_leo) reported
@Telstra No it was happening at this specific location for 2 days, but I confirmed it's back to normal yesterday. I guess some cell towers around had issues? Anyway, I hope 5G being more reliable and stable. Cheers!
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Mark Dare
(@MarkDare7) reported
@Telstra On hold currently for 1 and 1/2 hours with Telstra email is down, cheers Telstra and they want to bring in 5g
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Tezzr44
(@tezzr44) reported
@wendy_harmer Agh getting it connected tomorrow hopefully up n running by then - it’s got so bad had to drive 500 meters up the road cos no phone signal and internet completely sketchy. not good on a crucial Zoom meeting with Germany. WTF is wrong with Telstra friggin dysfunctional
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(Q)uiet Australian No Longer🕇🇦🇺
(@RebekahsRight) reported
Hey @Telstra Why don't you guys answer your phone? I've been trying to get in touch for three week but no one has responded to my messages 🤔 Your customer service is appalling.
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Rob Cucvara
(@LoftusVersfeld) reported
Big thanks to the Telecommunications Ombudsman for help in dealing with a dispute with @Telstra Really think their powers should be expanded allowing them to make punitive rulings against Telcos... Surely they would fix their horrendous customer service quickly if facing fines
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Schmidty: dead inside.
(@schmidtyr71) reported
Ah, Telstra. On a customer site since 9, and so far they’ve achieved nothing. I’ve changed a vlan on a switch port for them, and the rest of the time, I’ve just been playing with myself. The cost in labor, extra hardware and licensing, etc is more than replacing the phone system