Telstra

Telstra Outage Report in Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 02/21/2026 02:55

February 21: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • blackkim92 Kimberley Blackwood (@blackkim92) reported

    @MelbourneVixens Telstra TV is down/out too 😢

  • nikalicious76 Nik (@nikalicious76) reported

    Telstra TV netball just **** the bed. Not surprised by this development, it is @Telstra who’ve been just a colossal failure of late #SSNVixensThunderbirds

  • Aussie__Andrew Andrew 🇦🇺 (@Aussie__Andrew) reported

    @NBN_Australia Central Coast has lost internet and phone lines since 8am yesterday. When will this be fixed as @Telstra has said its not there problem it is nbn. So what the hell is going on????

  • Beko_13 Beko (@Beko_13) reported

    @telstra how about some tech support for my phone with no focus = no QR code ?

  • Chris_F_Carson Christine Carson (@Chris_F_Carson) reported

    @benjamindownes I am not feeling the @Telstra love today! My elderly parent missed 1 bill in 40 odd years of being a lifetime customer & HIS OUTGOING LANDLINE CALLS remain BLOCKED The ONLY LINK a vulnerable, older #telstracustomer has with the outside world Supposedly resolved last Wed!

  • nikalicious76 Nik (@nikalicious76) reported

    So heads up @Telstra. I know I’m only one customer and y’all probably don’t care but this is a hill I WILL die on and will email the ombudsman every day until I get either decent service or a credit for the whole last month

  • jessrobinson00 Jess (@jessrobinson00) reported

    @Telstra @SuperNetball The Netball Live app isn’t working and showing the Vix v Tbirds game. Help!! #SSNVixensThunderbirds

  • nikalicious76 Nik (@nikalicious76) reported

    I always joke about writing strongly worded letters but never have *too lazy* but I have actually emailed the ombudsman regarding @Telstra because the internet I pay for has been, for the last month, non existent

  • heidipie2010 Heidi Van Delft (@heidipie2010) reported

    @MelbourneVixens Dan's presser's last season interrupting and now Telstra, You guys have something against the poor Vics??

  • alex_e_ham Alex Hamilton (@alex_e_ham) reported

    @Telstra @nikalicious76 It’s still not working. Hundreds of comments on Facebook about it