Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 01/29/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • oysta Christopher Owen 🦪 (@oysta) reported

    Did the migration from Exetel Optus to Exetel Telstra — telstra seems to be the king of 3G network coverage

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau I moved a month ago. #Telstra SMS one minute ago now says: Hi from Telstra, we have detected a possible issue with your nbn order which may result in a delay to your connection. SMALL BUSINESSES, AVOID BECOMING #Telstra VICTIMS

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau How can #Telstra be so incompetent? SMS today says: “Hi from Telstra, we have detected a possible issue with your nbn order which may result in a delay to your connection.” I moved a month ago. SMALL BUSINESSES, AVOID BECOMING #Telstra VICTIMS

  • 1Cor15v1_4Kjv The Dragon Warrior 🐼 (@1Cor15v1_4Kjv) reported

    @Telstra Is Telstra down in western Sydney?

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau I moved address one month ago. #Telstra SMS this afternoon now says: Hi from Telstra, we have detected a possible issue with your nbn order which may result in a delay to your connection. SMALL BUSINESSES, AVOID BECOMING #Telstra VICTIMS

  • tutaekuri 💧 👀 tutaekuri the antifa anarchist 🐕💩 🐀 👹** (@tutaekuri) reported

    @KateEmerson88 @LadyPoop2 I got to met many telstra technicians and talk to India (supposedly a help desk) a great deal (racking up hours a day sometimes) until after 6 months we had a fix. Good luck.

  • colster6000 Colin (@colster6000) reported

    @claudedwalker Their customer service is their biggest competitive advantage. I’m a happy customer and dealing with them compared to dealing Telstra is worlds apart

  • lewisking7 lewis king (@lewisking7) reported

    @Telstra is there an outage happening rn?

  • bbc6502 David (@bbc6502) reported

    Had an interesting call with @Telstra. I’ve been a velocity fibre customer since 2012. I don’t have a smart modem (they didn’t exist in 2012). Have had two major outages in the past few months. Called them to ask about getting a smart modem. 1/2

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra Nah waste of time, you’ve outright refused to reimburse for no service, it’s either get a lawyer or warn others now.