Telstra

Telstra Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/31/2026 07:00

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KenanAsherDudok Kenan Asher Dudok (@KenanAsherDudok) reported

    @Telstra Remove this from my phone immediately. I do not pay you to put messages like this on my phone. Also if you have a no-jab-no-work policy, I will cancel all my services with you. #MandateJabGoBroke

  • Crypto_Stoj dodgihuman (@Crypto_Stoj) reported

    @Telstra The vaccine is as leaky as your service. Hi Dr. Im vaxxed and caught Rona. Thats normal, please take these boosters. Hi telstra, I'm vaxxed and I never have reception. Thats normal, please restart phone and download this patch.

  • Ipredictedthis Mark H (@Ipredictedthis) reported

    @6_medic @libertydu2 @Telstra Pretty sure Aldi use the Telstra network

  • Ben_James__ Ben James (@Ben_James__) reported

    @anonymoose_au @Telstra Who said I have a problem with Vaccines? Totally missed the point much like the rest of you dumb asses

  • KenanAsherDudok Kenan Asher Dudok (@KenanAsherDudok) reported

    @Telstra If you mandate a no-jab-no-work policy, I will cancel all my services with you. #MandateJabGoBroke

  • katspat Kat (@katspat) reported

    Good morning all, since I can't raise complaints about serial pest Craig Kelly peddling dangerous health misinformation during the pandemic, I will instead be lodging a complaint with the Telecommunications Ombudsman for my provider failing to stop this harmful behavior @Telstra

  • BlmFacesof 💉💉spergasuarus sped 💉💉 (@BlmFacesof) reported

    @6_medic **** Telstra …. Worst customer service I have ever had and will never use them again and I actively discourage anyone from using them and have for about 4 years

  • SirJohnKryspen John 🇦🇺🇵🇱 (@SirJohnKryspen) reported

    @HoolyMcg @Neety55 What actually piss me of with Telstra is that when you get their services you sign doc stating what you getting. But further down the time Telstra all of sudden changing rules and you basically forced to accept what ever they decide.

  • nlkatipunan nicole (@nlkatipunan) reported

    IMAGINE a family member passing away, and then you have to pay $700 from your income (which gets paid monthly) to restore your service, so you can communicate with some of them, but it’s been 24 hours, and @Telstra still hasn’t restored your service.

  • danagold7211 Horace Leslie (@danagold7211) reported

    @CathBird5 @vjboodie Bite the bullet. Not worth losing a job because of a vaccine to assist with blocking COVID. Telstra has great working conditions. What's the problem?