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Telstra

Telstra Outage Report in Mackay, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KitaaJ_
    Kita🦋 (@KitaaJ_) reported

    idk who I just spoke with from @Telstra but they're deadset the only decent **** ive spoken with the past 3 months.. they actually wanted to help instead of being useless

  • DebHoggoz
    Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported

    @margaretthrosby @Telstra This merry go round went on for us for months. Telecommunications Ombudsman was the solution.

  • alt_intra
    j.a (@alt_intra) reported

    i took my device to Telstra to address the issue, mysteriously, “we cannot help you.” i suspect it comes with the territory. [speaking out against Israel attracts attention]. But as the world is finding out, they are a cluster of shady *****. Simply turn the Light on. 💡🕳💡

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @margaretthrosby @Telstra It is disgraceful customer service.

  • The_lasagne
    Wheelie Bin (@The_lasagne) reported

    @Telstra The scale of the issues with Telstra are way too large for this one minor (in your perspective) issue. Your entire system needs to change mate.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Telstra Stop the disgraceful cusomer service.

  • damo_shoes
    damo (@damo_shoes) reported

    Man the @Telstra services are **** if your not in the CBD of a major city

  • iamRJLim
    Robert James Lim (@iamRJLim) reported

    @kayosports_help do you have issues with Vodafone? I cannot connect since yesterday. But it works from my Telstra connection.

  • Tzisorey
    Embrace the Daddy (@Tzisorey) reported

    @Telstra So there's no way to manually configure the NBN VoIP, like there is for other ISPs? Why did your phone support not mention this when we discussed getting a BYO modem, last week?

  • Tzisorey
    Embrace the Daddy (@Tzisorey) reported

    @Telstra Your silence suggests I should discuss moving this customer to iiNet. Should I discuss this with my other customers, also? Why is there no SIP configuration available?