Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/15/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 1976charger Censored in Melb, Australia (@1976charger) reported

    @_MattJKz @Telstra Pss Matt... I don't have bad intentions but you address is visible on this chat

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!

  • georgebarnes311 George. B. (@georgebarnes311) reported

    @malcolmconn @Telstra In the last 8 years of owning a mobile phone I've never had a single problem with @Telstra and when I thought I did it was resolved within minutes.

  • Qldstew Bat’s (@Qldstew) reported

    @Telstra @malcolmconn Telstra is an inept organisation, focused more on public relations that fixing its problems

  • 1funmumm 1FunMumm (@1funmumm) reported

    @Telstra It is impossible to get direct telephone contact with a consultant through your 132200 number!! No matter which options I select, they all lead to to the same path of a link to my mobile phone number, so that I can be contacted by text! This is BULLSHIT Customer Service

  • Corp_Klinger E G Ongodarminto (@Corp_Klinger) reported

    Calling @Telstra the Fyre Festival of customer service is deeply unfair to the organisers of the Fyre Festival.

  • micksickles Michael Cleef (@micksickles) reported

    @Telstra for a company that sells communications products, yours is pretty sub-par. There's a planned outage in my area affecting mobile data, but I haven't been notified once about it. Given my monthly spend I expect some notifications. I only found out thru my own enquiries.

  • FrostyB069 Frosty (@FrostyB069) reported

    @blu_boys Mines a work supplied mobile and always drops out, wife has Telstra same house always 4-5 bar never drops out

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra Andrew Penn(CEO) isn’t interested in fixing issues, his only concern is the share price, and how slowly he can manage its decline! I have sold my entire Telstra portfolio and advise all thinking people to do the same! They no longer represent fair value!

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @spannaforce @Telstra I have a house full of teenagers, and ineffectual internet! 6 weeks ago I applied to move my former service to my new house, earlier today they finally called and told me they had FORGOTTEN to connect me