Telstra outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

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  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 11 minutes ago from Mackay, Queensland

  @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 34 minutes ago from Mackay, Queensland

  @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

• 
  Bruce Black (@58_chucky) reported 41 minutes ago from Mackay, Queensland

  @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

• 
  Jonathon Dykyj (@jonathondykyj) reported 54 minutes ago from Mackay, Queensland

  @Telstra Ok, thank you. Are people paying full price for a diminished service?

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 55 minutes ago from Mackay, Queensland

  @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alientomars (@alientomars2) reported 3 minutes ago

  @OpticommAU Fix FRLG has a tech even been out since this morning? Or 42 homes too small for you? Should be held to the same standard as Telstra. People could have medical phone lines running off their internet ffs

• 
  PROFESSOR RODGERS SPEAKS FOR THE HARD WORKING AUST (@HelpRodger) reported 4 minutes ago

  To all the Telstra bashing fkwits. At any given moment, Telstra’s network is literally handling trillions to tens of trillions of low-level operations and technical events every single second — packet routing, signal processing, authentication, error correction, handovers, and more — across millions of devices, base stations, and core systems. Complex systems this large will fail occasionally. That’s not a defence of Telstra; it’s reality. The real issue is how dependent we’ve become on a single network. Any critical service, business, or individual relying on it should have a dual-network backup (another provider, satellite, or dedicated failover) ready to kick in. Blaming Telstra alone misses the point — build resilience into what matters. Don't blame Telstra,blame yourself for not preparing for the possibility of failure.

• 
  David Taylor (@DaveTaylorNews) reported 5 minutes ago

  Surely if there are no deaths from the Telstra outage it’s just luck. The issue is the ability to call emergency services, not whether that led to a fatality.

• 
  Peter 2.0 🐁🌸 (@PeterPeterV20) reported 5 minutes ago

  @RositaDaz48 @JacintaAllanMP Like Telstra who did the ***** deal with Infosys....and then there's an outage 🤪

• 
  IAN KIRKWOOD (@ianattheherald) reported 6 minutes ago

  @strangerous10 @AlanJMitchell_ Yep. And Canberra complaining about the privatised Telstra is like me selling someone a second-hand car and hitching about what the new owners did with it. I’m serious. And we should surely have enough computing power to know now how the sharemarket dabbling went for those “battlers” who bought Telstra shares as encouraged by the privatising PM John Howard. After taxes, accountants, inflation, fees & Telstra’s bad (or deliberate?) policy choices around the National Broadband Network, my guess would be: not that well. And speaking of the NBN, remember the smart nodding and talking heads saying we wouldn’t need this much capacity etc. Be a few archived interviews from that era that will not have aged well. The same equation repeats throughout history. 1. “This is ridiculous” 2. “It has some uses” 3. “We’ve always supported this! What are you talking about.” Progress moves by the death of generations, as much as by technology. My parents hated ATMs. Didn’t trust them. I don’t trust the thing I’m writing this on. Children now will one day look back on such antiquated things as hand-held devices and “wonder how people used something so clumsy”. Etc

• 
  Tony Walton (@TheCyclonesSka) reported 7 minutes ago

  @Telstra GREEDY ARSEHOLES! Vicki Brady, your head can roll!! You head a greedy company that does not give a **** about its customers. YOU. CAN. GO!!! Arsehole!!

• 
  Ryan's Model Y (@ryanjaycowan) reported 8 minutes ago

  @ChrisWi03565526 She asked if Telstra outage affected us, I said we were at home all day and have Starlink

• 
  twensor (@twensor) reported 11 minutes ago

  @adaptive_ape But this outage is so much wider than safety (eg. triple zero). This failure has impacted on & exposed the lack of resilience of so many other economic systems seemingly hopelessly dependent on modern communications infrastructure working 100% of the time. #auspol #Telstra

• 
  Barry (@Barry09044205) reported 11 minutes ago

  @TimLooker @ABCaustralia A government controlled Telstra could never have competed with the other Telcos.

• 
  🌏Henry Ross (@Lincolnabe123) reported 16 minutes ago

  @MikeCarlton01 @Telstra In perspective though, as a regional resident of NSW with friends across many regions and states, none report having lost Telstra service anytime in the past week Is it a city thing or just involving 000 ?