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Telstra outages and service status in Mackay, Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 1: Problems at Telstra

Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • jonathondykyj
    Jonathon Dykyj (@jonathondykyj) reported from Mackay, Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • 58_chucky
    Bruce Black (@58_chucky) reported from Mackay, Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • skylarusi
    𝕻𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝕾𝖐𝖞𝖑𝖆𝖗𝖚𝖘𝖎 © (@skylarusi) reported

    @the_LoungeFly @Telstra 1/2 I'm guessing there's an issue with privacy My messagebank was switched off without my consent When I called to get it switched back on the operator changed my plan I called asking for it to be reinstated (it was an obsolete plan) and spent a week arguing with a 'manager'...

  • OvrgrwnDwrf
    Overgrown Dwarf 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇺 (@OvrgrwnDwrf) reported

    @Telstra So my internet has an issue. You send me a message to go to MyTelstra to chat with a rep. My modem is in back up mode and wont load MyTelstra, so I try hotspotting off my Telstra phone. But your coverage is so sporadic that it won't even count as "connected."

  • DryToast2810
    AlexH (@DryToast2810) reported

    Got a cold and my fevers so bad I kept trying to think about Tarzan and my brain was autocorrecting it to Telstra and now I legitimately can’t remember which is which anymore

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra All I’m saying is maybe Telstra and other telco multi billion dollar companies should charge accordingly and stop using every capitalistic ***** trick to overcharge for normal service . Anyhow have a good day

  • JimboDardy
    JimboDardy (@JimboDardy) reported

    Will have to admit that calling the telstra workers **** did actually solve my issue and got the ball moving to fix the issue. Something oldschool foreign outsourced support would take serious and send in the big man to solve it. No I think if you tried that they'd extradite you to the others land to be put down.

  • talkingj3ss
    jess 🌙💍 (@talkingj3ss) reported

    @polisnotokay LITERALLY TELSTRA GET UR **** TOGETHER

  • xxdjfusionxx
    Mr C (@xxdjfusionxx) reported

    @newscomauHQ So is everyone else including Telstra. What’s your point? Sit down please 🤫

  • thebrickcleaner
    Brett Keleher (@thebrickcleaner) reported

    @Docsthename @Telstra Hmm seems like the Spaceman’s internet isn’t so bad after all 🤔

  • lynettekc
    Lynette (@lynettekc) reported

    @MikeCarlton01 **** Telstra 🤬

  • farleighvlogs
    someone you wont see again (@farleighvlogs) reported

    @Telstra fix your wifi right now i was playing roblox and seats in a game that i HAD TO SIT ON didnt load bc of your terrible wifi