Telstra Outage in Mackay, State of Queensland

@Telstra Ok, thank you. Are people paying full price for a diminished service?

@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

@amethyst_JOJO @Telstra That’s because Telstra owns all of the infrastructure. When there is an issue they only fix the Telstra stuff quickly in order to help destroy the other companies image. These other companies pay Telstra for the infrastructure but are getting screwed by them.

Thanks for nothing @Telstra. Eagerly anticipating better service from an alternate provider

@smh @zoesam93 Thanks for the $50bn white elephant K Rudd. The only winner: Telstra who got to sell their decrepit copper network so Turnbull could f**k things up further.

@Telstra Fix you God damm ******* Internet or I am going to **** in your pants

@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

@carolduncan @NickRossTech The worst thing is he KNEW what he was saying was rubbish. Back at the beginning of 2007 Telstra notified my area they were replacing the decaying copper with fibre then didn’t because the NBN would do it. 10 minutes from the cbd and my street’s node is over 2 kms away

@Telstra Yes, fully eligible, enough points etc etc, just the website has crashed, it literally said try again later, so again, bad customer experience, my points earned, rewards should be easy

Typical of @Telstra they send you a Telstra Plus Rewards Store Hot Offers, then make it awfully difficult to register, sign in, then you select the product, go thru transactions, lo and behold, website crashes at the last page, trying to claim the reward #custexpfail

PSA to Aussies. Never get NBN through Telstra. That **** ******* sucks.

Spent the past FOUR hours trying to sort out @Telstra and @Foxtel issues this afternoon when Dad & sister with me. Two calls dropped out and no calls back. Alex from Brisbane most helpful after 2 hour runaround from #Telstra NBN & #Foxtel…