Telstra

Telstra Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/14/2026 08:55

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DuragVAL Durag (@DuragVAL) reported

    @Telstra ur internet is trash like why doesn't my NBN fttp work the ethernet literally won't connect such horrible providers you pay for something to be installed and it doesn't even work...

  • Billandbecks Georgie Leitch (@Billandbecks) reported

    Blimey Bloody Hell .@Telstra guess who fixed our communication problem? Philippines 🇵🇭....a simple fix by taking out yellow cord that has something to do with @Telstra which we pay for,a thing called internet ,if only in five weeks you could work it out ! At least we can have tv

  • mdsumner Michael Sumner (@mdsumner) reported

    @carroll_jono Omg I'm still in this Telstra hell, took them a month to connect it meanwhile they're sending me "something's wrong" messages, and their support *can't find* my service ... now the 4G is shaped so it doesn't work at all #nowilltolive

  • HeatonSweet Michelle (@HeatonSweet) reported

    @Telstra How about assisting customers? I’m on the phone for now 30 mins. My wifi not working and apparently your employees won’t help fix this. Why?

  • CranmoreFarming Kristin Lefroy (@CranmoreFarming) reported

    @TracyLefroy @Telstra @Optus your both as bad as each other 🤬🤬🤬

  • bruda_bergz BelpogerWhale (@bruda_bergz) reported

    @_duxCrassus So pissed I couldn’t make it last night, Telstra cut out our internet and I was livid

  • cold_shuga Katrina L. Hill (@cold_shuga) reported

    Dear @Telstra the non-notified increase in my bill is why I don't ever want to allow you to direct debit. Is it still compulsory BTW? If I have to research the **** out of plans it is probably not going to be you I end up with.

  • NeilJB1 💧🌏🌳NeilJB🔥🐀 (@NeilJB1) reported

    @glenpen60 The Indian scammers take a few seconds to pick up, and there's a short beep just before they do. If they say "hi, this is Robert/Mary etc from Telstra/NBN. I just say 'tell me your real name and I'll talk to you'. They insist that their anglo name is their real name. I hang up.

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @Telstra I refuse to call your tech teams. They’re useless! Just like the service. This isn’t the first time. Sick of being told there is nothing wrong. Still no service inside buildings

  • mrmintslice Prime Minister 4 the Forgotten 🌟🌟🌟🌟 (@mrmintslice) reported

    @Telstra I'm trying to top up a data plan and your 24-7 support link is: Bad request Bad request An error has occurred, please contact your System Administrator. I tried trying and they told my to use this service. What the…?