Telstra Outage Report in Mackay, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (46%)
-
Phone (33%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
-
⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
-
⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
-
⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
-
Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
@BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!
-
Trump is a waste of life
(@Subvert12) reported
@Telstra 3rd msg today, yet to hear a reply. Been on mobile network for a week, when are you going to bother fixing this and putting me back on broadband. How many msgs does it take for you to actually give a ****
-
Lockie
(@ZoominMC) reported
Hi @Telstra, how are you? Could you please explain what on Earth is going on? For the past few days my internet has just flatlined essentially. Nothing will load. I’ve done all the troubleshooting, and it’s slow. Very, very slow. Help me. Much love, a frustrated customer. <3
-
Ken 🐨🐨🐨
(@vaughan_k) reported
Companies like @Telstra, @Optus, @VodafoneAU, banks, etc etc wouldn't have to fake a apology, if they investigate and fix up the issues that their own customers reported many times over years like the usual poor #CustomerService.
-
Daniel Kinal
(@dktpm) reported
@Telstra @timothy_kaye It happens to me too. Removed and reinstalled. Still useless. Especially at this time of year, we need to know how much data we’re using. Please fix this soon.
-
Jhobi
(@Jhxbi) reported
theres no way my wifi is still ****** after 2 days, telstra is useless, the light on my modem is blue and idk how tf to fix it
-
Ben Stevens
(@vystrela) reported
@voltagex @The_McJones My current gig is over 1 month and 18 (!) support staff for Telstra to get me to authorise someone for my account, so they can go in-store, order an eSIM to be mailed to them, they take a photo and send it to me
-
Di 🐱🐱😎🚗💻🏳️🌈
(@ozlurker) reported
@Telstra 2324 it’s had a long history lately of poor mobile bb speeds
-
Somersault Foods
(@SomersaultFoods) reported
@Telstra Thanks - went back and forth for days without resolution (having tried in-app messaging, calling etc). I cancelled the order on the advice of the local Telstra shop. To be fair he told me to cancel it then sign up again with him instead so he could sort it out 😐
-
Frederic Fery
(@fredffery) reported
Worst customer service award 🥇 4 @Telstra Got a bill for an overdue account, I don't have Telstra account - not a customer Ring enquiry phone line, no human, it hang-up and force to use text chat Person tells me sorry, need to go to lunch, see you in 1 hour 90 min later 😡