Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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Jonathon Dykyj
(@jonathondykyj) reported
from
Mackay, State of Queensland
@Telstra Ok, thank you. Are people paying full price for a diminished service?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Daryl Johnson
(@DarylJohnsonAu) reported
@RichardKGrump @TPG_Telecom I've had horrendous trouble in the past with Telstra mobile customer service (dreadful website, staff unable to help with technical issues that are Telstra's fault). No probs with TPG fibre to the building
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@KensoVoice
(@KensoVoice) reported
@MaryNicholls19 @_sara_jade_ Change your mobile provider. Woolies uses Telstra. $20 month. 12GB. Never used up. Recharge manually or as you please.
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Kelvin Person 🥳🥳🌏❤💉💉💉
(@KelvinBPersonMe) reported
@RichardKGrump @TPG_Telecom I don't have any problems with TPG.Been with them yonks. WiFi and landline. Anyone except Telstra. Have you tried Dodo?
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Joel Hill
(@krunchymoses) reported
@Telstra BEING AUTHORISED ISN'T THE ISSUE HERE. BEING LINKED IN THE TELSTRA APP IS. I'm done here. You guys don't see the problem (which is the problem) and you've got people paid to do this. I'm not going to do their job for them. Fix your systems.
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💧Terry Davoren
(@TerryDavoren) reported
@hughriminton Nah. Class action on Optus. Let them fail. Set an example. Then nationalise Telstra and Optus assets. Telecommunications is vital infrastructure. Make it cheap and world leading. Let’s stop pretending privatisation (duopoly 🙄) worked. #optusbreach #OptusDataBreach #auspol
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Natalie Marrett
(@NatalieMarrett) reported
@lisakater I'm thinking telstra, mainly because living out in the country I'll have much better service with telstra. Service was good out here with optus up until around march, then it went downhill so bad! Now after all this crap, I'm more keen to get rid of it ahaha
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Joel Hill
(@krunchymoses) reported
@Telstra I've done the 'message us we'll fix it' game on Twitter before. It's SOP to deflect from public embarrassment. It never goes anywhere. It's just deflection. I ignore it. But you've got them 'on roaming' (that's bad) and I can see their entire phone history. Not great.
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Paul Kneipp
(@paulkneipp) reported
from
Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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Lady B
(@ProjTeotihuacan) reported
@krunchymoses yeah that's another thing Telstra's customer service is ****** af Joel, so glad I dont have to deal with their call centres....they dont get it....
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Joel Hill
(@krunchymoses) reported
@Telstra Excellent social media game. You see the bit where I've already done that? Being authorised and having the account linked to mine are two different things. Yet, that's what's happening. Why? Broken Telstra. Once again making this my problem. It was my problem. I tried.