Telstra outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

• 
  Bruce Black (@58_chucky) reported 13 seconds ago from Mackay, Queensland

  @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 39 seconds ago from Mackay, Queensland

  @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

• 
  Jonathon Dykyj (@jonathondykyj) reported 12 minutes ago from Mackay, Queensland

  @Telstra Ok, thank you. Are people paying full price for a diminished service?

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 17 minutes ago from Mackay, Queensland

  @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 26 minutes ago from Mackay, Queensland

  @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CommSec (@CommSec) reported 7 minutes ago

  The ASX is set to dip at the open, with index futures down 0.2%. It comes ahead of big earnings results this morning from Telstra, Origin, Transurban, ASX, and Insurance Australia Group. Overnight, US markets mostly lifted, with the S&P 500 up 0.3% and the Nasdaq adding 0.5%.

• 
  mike (@mikeshome2000) reported 9 minutes ago

  Just left the Telstra shop and there colours are orange, obviously they now support PHON

• 
  Gus (@gus_bibi_graeme) reported 9 minutes ago

  @ElizabethAttar5 Telstra service was way better before competition was introduced as a way to improve service. Come to think of it all services were better before we started privatising to improve services and pricing

• 
  elyce-jade (@elycejade) reported 11 minutes ago

  @Telstra Fix your goddamn mf ****

• 
  BexThreads (@BexThreads) reported 13 minutes ago

  @Old_SchoolEddie yep can't wait Telstra are bleeding us dry in Australia for **** coverage and dropouts

• 
  Brett Cousins (@BrettWCousins) reported 14 minutes ago

  @Telstra Thanks for following up . I’m surprised this is news to Telstra. It’s well-known that Telstra just doesn’t just service Elwood. Most cafes offer wifi because everyone knows how poor telstra is. Been that way for a decade.

• 
  BrownSquirrel (@BrownSquirrel) reported 17 minutes ago

  @Telstra But I don't want to so please help with this instead of trying to make me do something I dont want to do.

• 
  Rusty Broo (@rustybroo) reported 20 minutes ago

  @SirMickW And how is it possible that @Telstra Brady gets $6.7 MILLION DOLLARS a year for buggering up the phones? #Telstra #Fail

• 
  Peter Lewis (@Peter_Lewis747) reported 20 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

• 
  Uptimus (@UptimusApp) reported 20 minutes ago

  Aug 06, 2026 at 01:45 UTC: Uptimus is currently monitoring Telstra stability. Reports have returned to normal levels, and we are verifying system performance before resolving.