Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/27/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    Fourth spam call on my @telstra service today. Call centres are a çancer on society ,. How they autodial people people to keep call centre staff on the phone however after you pick up if there are no operators available then the call is dumped hence wasting your time

  • Daniel44413189 Daniel (@Daniel44413189) reported

    @burlycustomer @MclauchlanTyra @Telstra its with the telstra live chat they looked up through m y complaint number which has been escalated to someone in telstra but they a adware of the tio complaint and are trying to sort it out apparently

  • zayad_ashraf Zayad Ashraf (@zayad_ashraf) reported

    @mitch_champ @Telstra Damn bro that’s rough as hell

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    We have had a telstra business account for some years for our mobile phone service which is not cheap and we last negotiated our contract before Covid. So since covid our operations have moved to our house so the majority of our telstra calls are routing over Dodo.

  • Manjeet50721468 Manu (@Manjeet50721468) reported

    @Telstra @belong any outage of internet nbn @NBN_Australia in 2147 nsw. Its been 1 hr now

  • MclauchlanTyra Tyra Smith-Mclauchlan (@MclauchlanTyra) reported

    @Daniel44413189 @burlycustomer @Telstra More Telstra lies... Such poor customer service

  • MclauchlanTyra Tyra Smith-Mclauchlan (@MclauchlanTyra) reported

    @Daniel44413189 @burlycustomer @Telstra More Telstra lies.. such poor customer service

  • Jacqui_E_mcgill Jacqui McGill AO MBA (@Jacqui_E_mcgill) reported

    @Telstra Ok I have tried to give the help team to sort but 3 days later no progress

  • mrstrayz 5TR4YZREYLIIIIIIIII (@mrstrayz) reported

    @stxngzz @Telstra Please reply, i need help. i got vaccinated and showed proof and still no 5g :(

  • stephenlead Stephen Lead (@stephenlead) reported

    @DamienHashemi @Optus Hi Damien, did you ever work out the issue? I'm also unable to do a number share on Optus, although it previously worked fine on the same watch using Telstra. Thanks