Telstra Outage Report in Mackay, State of Queensland
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Telstra
Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (40%)
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Internet (39%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rita Gee 🇦🇺 💕 🇲🇹
(@Riogallica) reported
@Telstra And your customers would like to celebrate Telstra providing excellent, innovative communications service on par with the rest of world. #VirtueSignalling does nothing to keep us connected!
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Vinod Mishra
(@iVinodMishra) reported
I am totally frustrated by the quality of customer service provided by @Telstra and @NBN_Australia. It seems both the whole seller and retailer work in tandem with each other to ensure that one cant get decent broadband access. #Telstra #NBN
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Robyn Vaux
(@RV_27) reported
@Telstra Yes & no I haven't transferred anything I verified address, email, but can't verify my mobile number, because I need Telstra to send me a verification code, that never comes, I don't know if they can do it through an email?
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Robyn Vaux
(@RV_27) reported
@Telstra I don't know, sorry it's almost 5:00am I only have 3 hours to get some sleep I've been doing this since 7:30 last night I need a break, thanks for trying to help, but I'm exhausted
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Elizabeth Langley
(@bluelangley) reported
Hi @Telstra the entire local community in Franklinford/Yandoit 3461 have had both phone and internet problems for the last two days. Is there something going on in the area and who can we contact?
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Caleb Vano
(@CalebVano) reported
@Oli_Adams9 @Telstra Yeah using the backup now, but it’s costing me and I’m working from home using a **** TON of data. If I could go into Telstra I would. Not happy
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Robyn Vaux
(@RV_27) reported
@Telstra Exactly & no one can fix it
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Jacqui Dark
(@jacquidark) reported
@RobWoodWasHere @Telstra The problem is that there’s no solution. They do not have plans to cater to minimal use - total rip-off. Had a giggle when, after I mentioned the $350 annual plan was too much, they offered me a $10/week plan ... possibly not realising I have a grasp of rudimentary maths.
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lee strato
(@leestrato) reported
@Telstra Tried that, got nowhere, had ridiculous bills and poor service. Nothing but excuses, diversionary tactics, and stalling, whilst attacking with threatening letters and collection agencies, for a bill I never owed.. No conscience profiteer scum.
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Robyn Vaux
(@RV_27) reported
@Telstra Not far, I've been through the same series of trouble shooting techniques with every person I've been in contact with, same thing every time 2 hours plus waiting to sort this out every couple of days, it's beyond ridiculous