Telstra

Telstra Outage Report in Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/05/2026 21:30

March 05: Problems at Telstra

Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • zjhwitch ZoeJH 👁️ (@zjhwitch) reported

    For once in my life, I am glad I have stuck with telstra & have never had an account with optus for anything. Also, as former sysadmin who worked at tech security companies, I most sincerely hope Optus is thoroughly hammered into the ground AND others learn from watching it.

  • iamalbyg Al Garlando (@iamalbyg) reported

    @TheShovel The hacker arrived on the Ruby Princess for which Optus is not responsible. This is clearly a Telstra issue.

  • Deb_Champion 𝓓𝓮𝓫 𝓓𝓮𝓫 (@Deb_Champion) reported

    @GavinWakeupint1 @WendyKeech1 The people in the telstra shop were probably there to complain about appalling service

  • chadnotweet Shiellsy (@chadnotweet) reported

    Got my message today to say my info has been hacked by Optus…. The fact I have no money & already a house loan means they ain’t getting anything but it does mean when my contract with Optus is up in November we will be moving to Telstra that’s for damn sure.

  • kzome77 katzome77 (@kzome77) reported

    @Telstra @Optus Do you know that Iran has blocked Internet, restricting Iranians outside the country to communicate with their family? What we Iranian need is to have access to free calls to Iran untill our comms issue is resolved. #MahsaAmini #مهساامینی

  • dani_giuls Dani (@dani_giuls) reported

    @1974keg @3AW693 I’m with Aldi (uses Telstra network) I haven’t been able to access data off wifi for a week. Apparently there’s an issue in Melbourne CBD and Telstra’s website just says restoration time is tbc over a week and still tbc!

  • Nasir_31 Nas (@Nasir_31) reported

    @Telstra So I called yesterday to cancel my Telstra 5g home internet since im moving to a new address and it doesn't have 5g home internet. I asked them to cancel on the 2nd OCT and within 2 hours they cancelled the service. WTF Telstra

  • combermere123 combermere123 (@combermere123) reported

    @ElysseMorgan @Telstra must not think it can not happen to us/me, I am a lowly customer, companies think cybersecurity is a cost burden & a customer's data is a personal responsibility. cc @Optus

  • GrandPo39236565 Grand Poobah (@GrandPo39236565) reported

    @RichardKGrump @TPG_Telecom Still using Telstra infrastructure, but it would be nice to get some service for a change.

  • LeaDigitalS Lea's Digital Services 🔞 📦🤳👻 (@LeaDigitalS) reported

    UPDATE: 3 of my accounts were effected @ptus has given me some code to palm me off to some financial watchdog company And they refused to replace my SIM cards so I'll have to replace all that @ cost to myself. Hey @Telstra want another customer?