Telstra

Telstra Outage Report in Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 02/19/2026 21:15

February 19: Problems at Telstra

Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • guiltyfnt Guilty (@guiltyfnt) reported

    @crayolawtf @Telstra I have a problem.

  • mrjoeaston Joe Aston (@mrjoeaston) reported

    @peely76 @Telstra The whole telco industry funds Telstra’s payphones under a govt levy and their continued provision is mandated by the govt’s Universal Service Obligation. So no, Telstra could not have ripped them up nor did they “choose” society and the customer

  • zachyp35 zachyp35 (@zachyp35) reported

    The difference between @Telstra and @Optus … my home internet was down for over 4 days during a lockdown and I had to basically follow up every time myself to see if it would be fixed.. $5 credit. Optus, service is a bit slower than normal, here is $21 credit and a sorry.

  • OffBeatMammal Offbԑatmammal 🇦🇺 (@OffBeatMammal) reported

    @Telstra How about instead of the constant chopping and changing of plans you simplify and make sure you are competitive with what MVNOs like Aldi offer on your own network!

  • HenryT38779235 HenryT (@HenryT38779235) reported

    @Telstra I save more money everyday by taking my business elsewhere. Never again Telstra any day !! The days when you could rip off customers to use former public infrastructure are over

  • colvfx ٍ (@colvfx) reported

    @crayolawtf @Telstra I need help

  • Combat_Hawk 🌈🏔Colin Ellis 🎱🏳️‍🌈 Get Vaccinated Now (@Combat_Hawk) reported

    @Telstra There has been no contact from Telstra. Complaint made with Ombudsman.

  • Greg92383673 Greg (@Greg92383673) reported

    @Telstra go **** yourself Telstra

  • wyvernsrose Wyverns Rose (@wyvernsrose) reported

    @troolyroolyk @abcnews I don't have a problem with that these devices are also the infrastructure for telstra air.

  • pebotuwa anuruddha #GoEarly #GoFast #SaveLives (@pebotuwa) reported from Melbourne, State of Victoria

    @Telstra I'm still crying to get my content call dropping issue fixed and you're telling me a new deals.