Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 12/15/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • gchamp_69 Grace (@gchamp_69) reported

    Why would anyone be so stupid to accept govt Digital ID when hackers can hack into the govt system and steal your loaded onto the Digital ID . All these sudden hacks into Optus , Telstra and Medibank Private have been orchestrated by the govt to make you afraid😡 have

  • matt_devine_ Matt Devine (@matt_devine_) reported

    @Telstra Restarting gives me a weak signal briefly that dissipates soon after

  • nightkhaos NightKhaos (@nightkhaos) reported

    Fortunately most places had WiFi. But that's not the point, I paid you @Telstra $5 a day for a service that only worked maybe half the time. So I'd also like a refund of half my roaming daily charges.

  • nightkhaos NightKhaos (@nightkhaos) reported

    Is yelling at the void still a thing on Twitter? Anyway: @Telstra and @madebygoogle.. Let's talk about Roaming. One of you has stuffed it up so that I almost never get service in NZ on my Google Pixel 7 Pro. Is it the carrier settings or the lack of 5G support on the Tensor chip?

  • adriancantrill Adrian Cantrill (@adriancantrill) reported

    @optoio but they couldn't. There was a ton of re-noding, the optus network was horrible and was basically scrapped after buying it. The telstra network has had to have a TON of work conducted on it. It's not like the old HFC could just be 'used'

  • MichaelTuckerTV Michael Tucker 🇦🇺 (@MichaelTuckerTV) reported

    @jasejdv3 @JoW_71 doesn't matter where you are located. I consistently get 150 down 50 up. Yes there are outages, but try Telstra or NBN for bigger issues.

  • avi_house House Of Avi (@avi_house) reported

    Hey @Telstra what ******** is wrong with you people ? It’s 2022 and you can’t stop the scam calls ??!!

  • cottonfarmgirl 🌿Farmer Renée tweets typos 🐞 (@cottonfarmgirl) reported

    I need some help @Telstra my work phone has been disconnected & I am keeping the old number with the new sim & it hasn't transferred across, so work calls are going into the abyss, the Telstra app doesn't provide any solution.

  • ALouise77 Angela Ryder (@ALouise77) reported

    @zelkks @johnhmillman Who knows but the outlook is rated stable, so the ratings agencies don’t see it happening in the foreseeable future. Debt is not a bad thing for governments or companies. If a company like Telstra had no debt it’s shareholders would criticise it for having a lazy balance sheet.

  • theusuals_nick Nick Charles (@theusuals_nick) reported

    @VoteLewko @Optus I’ll stick with Aldi mobile. No details required. Dirt cheap. Always reliable as it runs on the Telstra network.