Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/26/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PrivDexii DexiiPriv (@PrivDexii) reported

    @Optus **** YOU AND YOUR ****** *** WIFI GO ******* FIX YOUR WIFI INSTEAD OF BATHING IN MONEY ALREADY TELSTRA ANZ AND MILLIONS OF OTHER WIFI COMPANIES ARE BETTER THAN YOU

  • ToddyGreaser Todd G (@ToddyGreaser) reported

    @deeplongstop @Telstra Ive never be so sure of anything in my life that I knew this comment was coming from you

  • PeterRushworth2 Peter Rushworth (@PeterRushworth2) reported

    @AnnastaciaMP @Griffith_Uni @Telstra The worst person of bullying in qld is you. You and your party have threatened fines and gaol time for people who do not comply with your rules. You have taken freedoms away and destroyed both families and businesses. If anyone should be arrested it is annastacia palaszczuk.

  • ToriQLD Tori 🇦🇺 🇬🇧 (@ToriQLD) reported

    @razorback11111 Are there other providers that share the Telstra network (that we can switch to)?

  • kim_macca Kim (@kim_macca) reported

    @Telstra Hi Telstra, As requested, I have now messaged you about my poor customer experience that took place on 2/12 with your online chat service. FYI, I also lodged an online Customer Complaint almost 2 weeks ago & haven't received a reply.....😡

  • bertozzi Carlo Bertozzi (@bertozzi) reported

    @Telstra The insanity is that an NBN technician was in the area to work on a problem for a house just up the road - and we’re a small rural community so surely that’s the same problem! The left hand does not know what the right is doing

  • joelpmichael 🎅 The Santa Waiter 🎅 (@joelpmichael) reported

    @backupbear Nah I sent the photo to the ABB support guy, and bypassed all the troubleshooting I’m sure Telstra or Optus would make you reboot your modem though

  • Aireys Quincy Pasquale (@Aireys) reported

    How bad is the @telstra mobile service around Kingscliff NSW. I'd swear we were in the bush with the lack of connectivity. #goingbackwardsintechnology

  • AndyWhatshisnam Andy (@AndyWhatshisnam) reported

    @Telstra Nobody can ring cos I'm still stuck on call-waiting with your offshore "customer service" centre...

  • yewkuh Yuka 🥀 (@yewkuh) reported

    @Telstra like if telstra is bad