Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 12/24/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • winsordobbin Winsor Dobbin (@winsordobbin) reported

    Hey @Telstra My NBN is almost as slow as my old ADSL. Do I get a refund?

  • Phil64332969 Phil (@Phil64332969) reported

    @Telstra No but assuming it was only our device now hearing more people having same issues, I’ll get in contact

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

  • angusblack__ big gus (@angusblack__) reported

    @Telstra i will get that added today- Why do authorities/ contacts on accounts get deactivated after 12 months? I was added as a contact for things like this only to have it taken away with 0 notice and was unable to be given ANY notice of why the service i pay for ISNT given to me.

  • Th3_only_Blubbu Blubbu (@Th3_only_Blubbu) reported

    @Telstra WTF GLENN THOUGHT YOU WERE GOING TO HELP, JUST PLAY THOSE **** GAMES OK

  • lucychip Lucy Jones (@lucychip) reported

    @Telstra tomorrow with "a resolution".

  • RayMondeDeux Lakey Farm (@RayMondeDeux) reported

    @grow_dem_melons @Telstra @telstra are so **** I written hard to avoid using their service directly. I'm 55km from the Melbourne GPO and have to use skymuster. They are so **** my wife chooses to go to work rather than battle the crap connection that drips out frequently....Telecom. is a massive **** up

  • Thorn1815 Thorn (@Thorn1815) reported

    @Telstra @Tom_fur98 Can you do me a favour and follow @FiniteFN 🙏🏻 -your most loyal customer

  • strasxy #NorCalStrasxy (@strasxy) reported

    @YesYepYeahYah @Telstra they build the Sydney opera house around you, it's concrete, your signal don't get through to them, you shotgun them in the face, they die, you donkey laugh on them

  • grow_dem_melons Terry O'Leary (@grow_dem_melons) reported

    @Paul_Brown1 @Telstra Was asked 3 times for our location. Told it must be a problem with all of our devices. And the neighbours devices. Because no-one else has made a complaint. How about you @Wheatman01 ? Same story?