Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 01/06/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    Gets better 19 calls later an hour after being promised for the 4th time to fix disconnected. No return call. Activated email return call an hour ago no return call. Should have a unit of MBA on @telstra called “how to lose customers “

  • CountessAu 💧Countess of Taswegia 🍸 (@CountessAu) reported from Hobart, State of Tasmania

    @Internode I'm not going to spend over an hour on the phone doing the same things for the same result which is dodgy connection and the THIRD dud #FetchTV box you've sent me. I'm lodging a formal complaint with #TCO tomorrow then moving over to Telstra.

  • grandoldgame 🔴Dr Nickabocka ⚫️ (@grandoldgame) reported from Melbourne, State of Victoria

    @ScooterMcNeice @Hofffy5 Yes but! If your a Telstra mobile customer then you get Telstra air included aswell as wifi calling & in Montrose my phone drops out all the time so wifi calling is needed but agree Telstra are rogues,nbn just available for me too and if it’s no better than the 7mbp I get I’ll 😭

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @NickRossTech @NBN_Australia WATFJ.....can't even provide a basic service now want extra for basic........still waiting for my fix....paying Telstra/NBN for 100 getting @ best 23.........they are "investigating"........🤔😁🤣🤣🤣

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @fictillius @Telstra Log a report! That will fix everything 😂

  • chrisjackis Chris Jack (@chrisjackis) reported from Sydney, State of New South Wales

    Searching "telstra outage" or "telstra complaint" on twitter shows you the massive problems @Telstra are having and the number of people impacted. Resolution times are unacceptable and the lack of transparency is very poor. I'm now into week six of an outage in Dee Why. #fail

  • mik_volikas Michael Volikas (@mik_volikas) reported from Sydney, State of New South Wales

    @SContominas @aus99a @Telstra They're all shit, just to varying degrees of shitiness.

  • p_terg 🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported from Sydney, State of New South Wales

    @Kathblue @Telstra We had a grey box too. Our current internet is 100mbps through the Foxtel infrastructure. They’re using that same infrastructure to supply the nbn(tm) and I have just agreed to go with @telstra bc they could provide nbn(tm) with same service as current cable internet #winning

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    @Telstra are just plain hopeless. Have been trying since May to fix a Telstra “error”....up to call 46 and each time assured it is fixed. Even have emails saying fixed but still NBN speed 0.002!!! World class!!

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @connor_daren @Leel06Lee @Telstra Never put your account on direct debit. After failing to properly transfer most of our services to our new home Telstra continued to debit my savings account for the full amount. It took numerous phone calls & store visits to get the acct sorted which took 4 billing cycles