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Telstra outages and service status in Mackay, Queensland

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • 58_chucky
    Bruce Black (@58_chucky) reported from Mackay, Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • jonathondykyj
    Jonathon Dykyj (@jonathondykyj) reported from Mackay, Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @immyonboard @Telstra If you are talking about NBN, there are many choices of ISPs that are superior to Telstra. If you need mobile, anyone on the Vodafone network is probably the best (seems to be the most reliable of the 3 networks)

  • robertveneziano
    🦋 robertveneziano.bsky.social (@robertveneziano) reported

    @Telstra What about RCS support on iOS?

  • Slav636
    Svyatoslav Pidgorny 🇺🇦🇦🇺 (@Slav636) reported

    @rpotter_9 Telstra time server downed part of Telstra network, but I can’t readily think of anything that will down all three. Except maybe the GPS.

  • MuzzaDavo
    Muz De Sac (@MuzzaDavo) reported

    @lagoonki Incidentally, while I was taking my pic on the Yorke, my phone was operating on the signal from the Telstra tower on Kangaroo Island, it's so close.

  • Theofatcat
    Theofatcat (@Theofatcat) reported

    I’m wondering if Telstra Optus etc will cope on Monday 27th when all the emergency services etc are planned to be delivered to phones

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    @Telstra you send me messages to say the network is having issues & use wifi calling but if the network is having issues which affects my devices then how the hell do I use wifi calling when there’s no network? How long will this be going on? This is the 4th day of these messages

  • AnnaBasic2
    Anna Basic (@AnnaBasic2) reported

    @RoadknightThe Yes but no even text message ping let alone some type of alarm they where carrying on about. My personal I pad and my work I pad both with cellular connections with Telstra never received a text at all or picked up on my phone receiving the message but no alarm. My Fitbit that gets all my texts didn’t get the text.

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    @Telstra No it can’t when there is no wifi network.

  • Jess_H19
    Jess H (@Jess_H19) reported

    Anyone else having to reset their phone multiple times since the Telstra outage? Texts not notifying, data not loading especially when in and out of signal areas. Signal noticeably worse than usual @Telstra

  • Ross1873493
    Ross (@Ross1873493) reported

    @Terri_1987a @SupportPauline Agreed. 12. Eastern seaboard states. 3 x 4 APR 1400's. Problem is raising private capital, so...Commonwealth finances them; Koreans manage the build because they know WTF they are doing. Then IPO it, float it like um...Telstra. But market cap @ 35%. No more cartel bullshit.