Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/23/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • macdackles1992 MysticMac92/McintoshTV (@macdackles1992) reported

    @Maddog_1992 Don’t be surprised if it goes down again being Telstra

  • AllanSpence20 Allan Spence (@AllanSpence20) reported

    @TPG_Telecom 17 months you took my money delay. Global shortage of equipment from china our only source. 2 weeks ago. I asked you tech why am I the only one not connected 40conecket same condo. He said because you have Australian emergency medical certificate on your telstra line it need spec

  • MrA_Game Mr A-Game (@MrA_Game) reported

    @Telstra NO. I am sick of waiting for this issue to be resolved with more tests and no action. I message as soon as a drop happens and they can't pinpoint the issue. Another 24 hour test to maybe catch a drop and then going through the whole troubleshoot garbage again isn't good enough.

  • katdontcare kat (@katdontcare) reported

    telstra can ******* suck my **** worst company MUMS

  • MrA_Game Mr A-Game (@MrA_Game) reported

    @Telstra No, they never told me they would monitor it over time. They would pass the buck on to ME, tell me to monitor it and to contact them if it drops again. A few weeks ago they ended the chat by saying they would do some 'advanced tests' and get back to me and they never did.

  • jarodmellor TBOY_Jarod (@jarodmellor) reported

    @Telstra You'd think it would be, but it's ground hogs day everytime I speak to someone. I literally just need a new modem, but every time the person changes they want to go through everything again. I miss Australian support, or just techs who have any degree of initiative.

  • sworks262 sworks (@sworks262) reported

    @Telstra In Moranbah the service crashes from 6 pm till 10 pm when most coal mine workers come home to try communicate with families living elsewhere ,can’t stream anything , etc etc , In Coolangatta Sunday night same result

  • BenisonOReilly Benison O'Reilly (@BenisonOReilly) reported

    @Telstra Yes, it is fixed, thank you. I had actually paid the bill over the weekend. Trouble is she would have tried to call me in the event of a fall not an ambulance. Disappointing as other providers are not nearly as 'trigger happy' about barring a service.

  • jarodmellor TBOY_Jarod (@jarodmellor) reported

    @Telstra I'm literally at the point of switching to @AussieBroadband because your tech support are absolute morons (obviously not the twitter staff). but the people who should be 'help' are useless, and I'm literally done with with their third world incompetence.

  • enbysluhh clown ***** (@enbysluhh) reported

    **** off telstra🙄🙄