Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 01/09/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nagitashinjiro Nagita|凪田🍀SARIEL🤍 (@nagitashinjiro) reported

    Every TWO ******* MINUTES TELSTRA IF YOURE HEARING ME YOUVE GOT A SMALL **** AND ****** SERVICE

  • brettbestaus Brett Best (@brettbestaus) reported

    @Telstra I've already spent approximately 4hrs talking in the Telstra app and had my connection monitored for approx 48hrs. For some reason the agent is refusing to raise a fault with NBN but admits a problem does exist. Lots of false promises thrown in as usual.

  • m_a_n_u______ Manu Herold 🐭 (@m_a_n_u______) reported

    Telstra has the worst customer service I’ve ever seen. They bully their customers, lie, and deliberately downgrade customers’ internet connection.

  • nimbi_ Nimbi (@nimbi_) reported

    @Optus can go **** themselves, worst wifi provider i’ve ever had. literal dogshit service and servers go down for no god damn reason so i can’t use my wifi. **** off, going to telstra u piece of **** company

  • PaudebaireFarms Paul D. Patti (@PaudebaireFarms) reported

    So sad to be getting SPÀM phone calls from phone numbers linked to the flood regions in NSW. Tamworth and Lismore people don’t deserve to have their reputation sullied. TELSTRA Security please fix?

  • JohnPerkins2011 John Perkins (@JohnPerkins2011) reported

    @yhartman1 Telstra has the most appalling customer service, it is a severely dysfunctional organisation.

  • chubacker Lee Maynard (@chubacker) reported

    @Telstra wtf are you going to do. absolutely nothing asvusual . call me on 0488368476 if you want to discuss but I doubt you wil.

  • BillyZigouras Billy Zig (@BillyZigouras) reported

    @Omnicentrist One of my friends in Adelaide actually ran that service for Telecom Australia and Telstra for many years. Back in the 90s, he was getting approx $10K a month - but then Telstra pulled the contract and decided to run it in-house.

  • Beefychops1 Beefychops🇺🇸🇦🇺 (@Beefychops1) reported

    @CelerySorbet @SOS149 Yep better call Telstra 5g tech support you’re glitching! :)

  • timetikin C Bennett (@timetikin) reported

    @PRGay22 @LNPTHIEVES No Telstra service Towers means no reception even loose maps on vehicle display at times