Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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Jonathon Dykyj
(@jonathondykyj) reported
from
Mackay, State of Queensland
@Telstra Ok, thank you. Are people paying full price for a diminished service?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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**** telstra
(@telstrahate) reported
telstra's internet service is against the geneva conventions
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Craig Wilson
(@mediahunter) reported
from
Newcastle, State of New South Wales
@Simonvw Just visited different Telstra store. Excellent customer service. Chalk and cheese. I learnt that one is a franchise the other is a company owned store. Explains everything.
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Chris McLay
(@chrismclay) reported
We've enjoyed @Telstra's mobile network for 14 years, and suffered their support. Today I learned they are going to increase our mobile bill by 40%, or $60/mth with no benefit to us.
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tommy | knicks australia 🦘🏀
(@NYKAustralia) reported
@AussieKnickFan Man had to upgrade my telstra plan bc my wifi was so **** haha
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Jim B
(@jimbroson) reported
@Telstra Hi Jimmy, I'm happy to report an NBN Technician attended and were able to reinstall the cable and reinstate the service. The next important step so this doesn't happen again to others: I have useful, objective feedback for Telstra to help improve your process. Who can listen?
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Timothy Holborn
(@SailingDigital) reported
@Telstra @Optus Fwiw: if the network knows there's an outage, it would be good if a notification was sent via text when #www doesn't work, providing an ETA of when it'll be resolved.
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.
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Hors de Wombat 🇦🇺
(@Grumpyoldwombat) reported
@NBN_Australia Its been reported on multiple occasions. Your sub contractor spent 9 hours tracking down every break and repairing them but it still drops out. **** Telstra cable is the issue.
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL
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steven penberthy
(@stevenpenberthy) reported
@Telstra hi, is there any plans of fixing the 4G signal on the Newcastle line between warnervale and morisset stations also between morisset and fassifern stations? Most train trips I’m reduced to 3G one bar, which can’t play anything or hold a phone call