Telstra Outage Report in Mackay, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (46%)

2. 

   Phone (33%)

3. 

   E-mail (8%)

4. 

   Wi-fi (7%)

5. 

   Total Blackout (4%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

• ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 24 minutes ago from Mackay, State of Queensland

  @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

• ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 25 minutes ago from Mackay, State of Queensland

  @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

• ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 41 minutes ago from Mackay, State of Queensland

  @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

• Bruce Black (@58_chucky) reported 57 minutes ago from Mackay, State of Queensland

  @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Jhobi (@Jhxbi) reported 2 minutes ago

  @Telstra Shut ******** up and fix your **** wifi and service you moronic walking floppers

• BirthSmallTalk (@birthsmalltalk) reported 4 minutes ago

  @Telstra your service is awful. I had three issues I wanted resolved. Rang the phone number and the automated system offered to send me a web link then hang up on me when I asked to speak to a person.

• Gemma Edwards (@Gemasp) reported 4 minutes ago

  Hey @Telstra trying to move my services to you but apparently I can’t speak to anyone on the phone & you messaging service is crap.

• Ms Benny Saunders (@Sculptmud) reported 5 minutes ago

  @Aushiker It’s been impossible for customers to get to talk to a Telstra consultant for a while now.. gave up and switched telcos after 3 months of trying to get help to sort out an issue. It’s going to get worse?I remember when they used to call at random to check if I was happy!!

• Teagan (@TeaganLouise) reported 5 minutes ago

  @Telstra cut my internet speeds from 110mbps to 0.18mbps over an "unpaid bill" despite it being paid via PayPal days prior. Called yesterday and told it would be back to normal within 24 hours. It's now 30 hours in and still **** speed.

• **** telstra (@telstrahate) reported 10 minutes ago

  telstra is just the ******* worst

• Lily (comms closed) ♡ (@Lilartist1400) reported 11 minutes ago

  @Telstra Not wasting more time waiting on the phone to make a new order unless someone can help me over messaging.

• Bradthinks71 🇦🇺 🕯🐟 (@Bradthinks71) reported 11 minutes ago

  I wouldn’t recommend going with @Telstra if you want any form of customer service. Chat has been taking about 30 minutes between each response (if you’re lucky) and when I called customer service they wanted me to use chat. Then agreed to do a call back which never happened.

• 𝔻𝕒𝕟 𝕎𝕒𝕣𝕟𝕖 (@danwarne) reported 16 minutes ago

  @Telstra It’s probably driving costs in tech support with people confused about why their wifi network has disappeared...

• David Cook (@DavidJohnCook) reported 16 minutes ago

  Is it just me or is @Telstra gold support via chat just a complete disaster? 2 days of trying to sort a simple question, 4 times I’ve been provided the wrong auto answer, generally 45 min waiting for a response, still not even close to a solution #servicefail