Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 11/22/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Leakey Matt (@Leakey) reported

    @Telstra Hi Telstra, is there a local support specialist in the accounts section that can help me with this? I’m being transferred transferred around in the app, it’s taking forever, and now they seem confused with my original problem…

  • 0xBanana banana (@0xBanana) reported

    @_qudo @notbunjil @Telstra DAMN

  • Gizmo353 gizmo 🪷🇦🇺 (@Gizmo353) reported

    @notbunjil @Telstra mines not that bad ahah

  • kjsanemo riel 💜 (@kjsanemo) reported

    **** u telstra

  • R0KU_ Roku 🪷 (@R0KU_) reported

    @notbunjil @Telstra Bro… that’s really bad

  • CrNicWright Cr Nic Wright (@CrNicWright) reported

    @Telstra You could try answering the phone? An hour wait time every time I can for support is insane.

  • CrNicWright Cr Nic Wright (@CrNicWright) reported

    @Telstra It’s glib responses like this that would draw me back to my original tweet. There’s nothing worse than @Telstra customer service.

  • Matron6 Matron (@Matron6) reported

    The @telstra reception in #portmacquarie is almost non existent! It’s always been bad but seems worse than ever now. It shouldn’t be this bad. What’s the local member doing about it? @PatConaghanMP

  • rowtonsandra Sandra (@rowtonsandra) reported from Westfield, State of Western Australia

    @Telstra more problems with emails again today??? This is the third time in a week that my emails are not loading on your site. What’s happening?

  • kez4twez kezfourtwez (@kez4twez) reported

    @notbunjil @Telstra that is legitimately horrible, but could be for a number of reasons aus internet is notoriously bad comparatively to most, but should be getting 50 - 100 mbps the default routers you get with internet are usually the worst, i just got a mesh system and it fixed my **** right up