Telstra Outage Report in Mackay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telstra
Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Cosgrave
(@simoncos8) reported
@Telstra is there an outage in Caulfield South? We have been without nbn internet for an hour or so but nothing on the outage page
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stephen aboud
(@saboud1) reported
@andy_penn Andy as we get into day 3 of terrible customer service I notice the terrible equity performance of Telstra over a long period of time hard to believe from a near monopoly position
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Roger 'folk music is not what you think' Joseph 🙈
(@RogerJoseph8) reported
@Telstra Time to pay the bill - My Telstra app not showing phone accounts. My Telstra not available. Other link to pay - a problem has occurred. Maybe Telstra don't want me to pay my bill? Or should I change to a more responsive telco? Anyone else having trouble with the app?
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Graham Stewart
(@gstewart009) reported
@ABCRural I totally agree with Minister. After a week and half trying to get Telstra to explain why I can not get internet on my mobile to connect to a GPS correction service, I get told "keep trying and we will get back to you". Penn is just another overpaid corporate charlatan.
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Roger 'folk music is not what you think' Joseph 🙈
(@RogerJoseph8) reported
@Telstra Nil. So far. Seems to be a circular process. I think the app is faulty. But My Telstra doesn't work on my desktop computer either. It's been a long time and I am losing faith and patience. I know there are other ways to pay my bill but why have the app?
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Simon Cosgrave
(@simoncos8) reported
@Telstra How can I contact a helpful person, rather than the message service which is painful and inefficient?
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James Noble
(@JSNoble) reported
Cool thing about current job: looking after @Telstra’s DDoS protection service, and finally being able to make it available for international customers. Not so cool thing: presenting about how good all that is to a US/Europe audience in 3.5 hours at 2am 😴
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Navtej Hundal
(@PalNavtej) reported
@Telstra No one help, just make excuse
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Mattyb_anon
(@Mattyb_anon) reported
@TelstraEnt Gas lighting at its best. Mask in ad. Will never buy telstra. Douchebags
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.