Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (32%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Cucvara
(@LoftusVersfeld) reported
Big thanks to the Telecommunications Ombudsman for help in dealing with a dispute with @Telstra Really think their powers should be expanded allowing them to make punitive rulings against Telcos... Surely they would fix their horrendous customer service quickly if facing fines
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Young
(@Young68058612) reported
@Telstra NEED TO CLOSE ACCOUNT - Why is it so difficult to close an account? First the tech support, and now this? Already been through 5 different chat staffs but their responses were so close and one just said his shift ends in 5 mins so he couldn't help. Ridiculous!
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Senior Sources
(@sensources) reported
@Telstra So Telstra sends a bill which is paid and then the next day suspends the service because they want you to go to the NBN but don't give you any prior notice of the suspension? Then you ring. And have to wait an eternity. So I paid my bill for what service?
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St Mary MacKiller
(@StMaryMacKiller) reported
@Telstra Srsly? 3 hours? Who else are they helping? Is there only@one operator? And automated help is unable to answer me.
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Adam Rison ✘ΡΙΣΤΟΣ
(@AdamRison) reported
@NBN_Australia It was on Telstra's end, the Telstra tower here had an issue with it and had a crew here trying to fix it all day and they were successful. Thanks for contacting me though because Telstra didn't get back to anyone. @Telstra you have the worst customer support and communication.
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St Mary MacKiller
(@StMaryMacKiller) reported
@Telstra I’m not going off hold bcs the app support is unreliable.
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MR
(@izmojito) reported
**** you @Telstra and your nonexistent customer service. Hope you ******* burn in hell you ***** !!
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Harold
(@Harold36089778) reported
@FreddoFrog11 That's buying at the telstra shop. Now think about how competitive the industry was over 40 years. Every company wants to cut costs and improve manufacturing to make a better, cheaper phone. Prices always went down, old phones got replaced with better ones. What about schools?
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DARREL NAY #QAnon ⭐️⭐⭐️ 🐼🐼🐼🐼🐼#410
(@freenaynow) reported
@Telstra I ring you guys for tech help and your operators keep hanging up on me before I can even speak to them - wassup ?
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Dendö
(@DendoZ_) reported
@Telstra I was advised my activation failed due to not entering an account number. Your post-paid activation form does not ask for this. I then tried to call you but kept just getting send self service links which just log me out immediately. Why is it so hard to give you money?