Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 12/02/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra @craig_troth Like any of their support the app is Intentionally poor to make you give up

  • C_GalvanPaz Carlos E. Galvan Paz (@C_GalvanPaz) reported

    Telstra launches Ericsson Digital Business Support Systems for prepay users. #telecoms

  • 98EPS1 종강 2달남음 (@98EPS1) reported

    @Telstra Home internet. We had a short outage about an hour this afternoon and now the internet speed is very slow since then.

  • AEddy6087 Playoff Eddy (@AEddy6087) reported

    @RosieCreates @AGLEnergy I’ve not used AGL so I can’t comment but be careful with Origin they absolutely DGAF if you ever have to deal with their customer service team. I’ve never dealt with a less enthused call centre and that includes Telstra.

  • Marlsclayfield Marlene Cameron @MarlsClayfield NO threads please (@Marlsclayfield) reported

    @katiebecker16 @ellymelly Many days I get 8 to 10 a day Telstra advised this week, they are dealing with 13 million scam calls a month , I NEVER answer ANY , mobile or landline , let them ring out always

  • trentgaybody John Walsh (@trentgaybody) reported

    @Telstra You’re good at charging late fees for bill payments in trying times yet my account won’t be credited for a lack of service I pay for

  • cnqr_maggsy Maggsy (@cnqr_maggsy) reported

    @NguyenTheKing @Telstra That sucks man hopefully fixes soon

  • Tr0ji Nick (@Tr0ji) reported

    @maxstainkamph Also, it doesn’t help that there is only one Telstra tower compared to Optus’s 3 around Ky.

  • janetastbury J A (@janetastbury) reported

    @Telstra Hi Telstra, I’m in a Laurel and Hardy sketch with your support this morning. All I want to do is access my landline message bank from another phone while the service is out in the Mt. Dandenong, can you help?

  • keatonhj 💧Keaton HJ (@keatonhj) reported

    @Telstra I understand why I was texted, this is just a comment on your terrible sales people who had no idea what the offer was and also after verifying my account they then proceeded to ask for my name and number. Did it get routed to India and a new system after the 1800? Disjointed.