1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Telstra
  6. ❯
  7. Mackay
Telstra

Telstra outages and service status in Mackay, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • 58_chucky
    Bruce Black (@58_chucky) reported from Mackay, Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • jonathondykyj
    Jonathon Dykyj (@jonathondykyj) reported from Mackay, Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • havyatt
    David Havyatt (@havyatt) reported

    @ACCAN_AU @smh @swan_legend How is Telstra expected to work out the AMOUNT of compensation otherwise? The word ‘compensation’ does not mean ‘fine’ and as a Telstra customer I don’t want them being over generous….because I will be paying for it.

  • winsordobbin
    Winsor Dobbin (@winsordobbin) reported

    Oh dear. @Telstra are a little slow. “Last week we let you down, and I am sorry for that.”

  • PHILIPDOWLING4
    Casus Belli 🇦🇺🇦🇺 (@PHILIPDOWLING4) reported

    How many other single points of failure does the Telstra network have ? How long since Telstra

  • Dempsey57Jackie
    Jackie . (@Dempsey57Jackie) reported

    I’m a Telstra customer. I got an email apologising for the outage. That’s fine with me. Commercial customers maybe not so much.

  • AusTeslaOwners
    Australian Tesla Owners (@AusTeslaOwners) reported

    PSA from Teslascope on missing data due to the Telstra outage.

  • _rebase
    trebase (@_rebase) reported

    @VoteLewko now they have some grasp of the issue, I'm loving hearing all the free advice from various MPs that Telstra should have upgraded that $22k server, "it's just a no-brainer"...

  • AusMickDundee
    Aussie Mick 777 (@AusMickDundee) reported

    🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺 Telstra data intermittent outages.. Telstra Really A Secure Network As they Say..? Prove it. Being Threatened or Hacked. This been going on for a long time now Years in Fact.. Makes Consumers wonder if it's All Fixed And Secure in their Network Infrastructure...

  • BoMerchant1
    Bo Merchant 🇦🇺 (@BoMerchant1) reported

    @Telstra If you’re going to raise the price of 5g home internet have the decency to change to unlimited data. You owe people that especially after the outage that happened.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.

  • havyatt
    David Havyatt (@havyatt) reported

    @FKhnopff @Democracy_Duck @ABCmediawatch You are right that Labor privatised Qantas and CBA. But neither of these had a specific service obligation, unlike Telstra. Yes some in Labor were considering Telstra sale, but it never became policy. 3/3