Telstra outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

• 
  Jonathon Dykyj (@jonathondykyj) reported 4 minutes ago from Mackay, Queensland

  @Telstra Ok, thank you. Are people paying full price for a diminished service?

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 16 minutes ago from Mackay, Queensland

  @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 32 minutes ago from Mackay, Queensland

  @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

• 
  Bruce Black (@58_chucky) reported 41 minutes ago from Mackay, Queensland

  @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 53 minutes ago from Mackay, Queensland

  @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  me (@Worthbeing) reported 4 minutes ago

  Telstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!

• 
  Muskonomy (@muskonomy) reported 4 minutes ago

  NEWS: Starlink and Telstra expand satellite to mobile from texts to apps in an Australian first Eligible Telstra customers can now use select apps like Google Maps, WhatsApp and Apple Weather over Starlink Mobile in areas beyond the reach of the mobile network, with a clear view of the sky. In 13 months of satellite messaging, Telstra says customers have sent more than 26 million texts, with over 2.9 million users connecting and daily connections climbing from about 80,000 at launch to more than 200,000. (Source: Telstra, July 28, 2026)

• 
  techAU (@techAU) reported 7 minutes ago

  Cheers, I certainly am interested in this. Definitely not normal to see Tesla software updates (multiple GBs) pushed over the cellular network. Am sure there must be some arrangement between Tesla and Telstra to minimise this, particularly with the volume of cars in the country now.

• 
  Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported 8 minutes ago

  @Gizmologist_ Funny how telco’s never had this problem before wouldn’t surprise me if Telstra orchestrated Optus outage to knock them out of the market like Qantas did to Rex blocking airports We’ve had polair lately at night doing thermal mapping of the area fly round almost 2hrs each time

• 
  Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported 8 minutes ago

  This happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+

• 
  Annie W 🍷🌺 (🧵anniew1303) annie-w@bsky.social (@AnnieW1303) reported 11 minutes ago

  @JBollingmoore Recently we’ve had a Sorry from Origin, Harvey Norman and Telstra for ripping off customers, leaking customer info or failing to provide a service. Not good enough 🤬🤬

• 
  Big Dazz (@DBureges) reported 13 minutes ago

  @AFL @Telstra Did they just breed another Heeney wtf

• 
  Roller D (@RollerD3) reported 18 minutes ago

  "Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.

• 
  ▘▖▘▖▖▘▌▘▖▌▖ 🏳️‍⚧️ (@EveAffini) reported 23 minutes ago

  @bee_fumo got the same notice with my router lmao. but it sucks because for *some* ungodly reason, port 443 is reserved and like, I ******* NEED THAT. so **** dodo. buying myself a ****** telstra smart modem to jailbreak. thanks cex lmao (sorry rant over)

• 
  Matthew Perrin (@MbPerrin) reported 23 minutes ago

  @teslaownersSV @grok will this include Aldi which piggybacks the Telstra network?