Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 02/11/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rippleali Ali (@rippleali) reported

    @Telstra haha no they won't, your company has no interest in finding a solution

  • leeroy64358333 leeroy (@leeroy64358333) reported from Jindabyne, State of New South Wales

    @Telstra What about your rural customers who are forced over to 5g and barely get a signal inside let alone outside

  • jayaneetha Thejan Rajapakshe (@jayaneetha) reported

    @Telstra It surprised me that whole connectivity dropped and my phone was out of service in the morning. Thankfully it came back online after 30mins. But I'm still getting 4G, not 5G even in the middle of the city.

  • GJa2o22 Glenn James (@GJa2o22) reported

    @Telstra My texts and messaging are not fine. Issues are not resolved...I'm about to walk ... Not good enough

  • SparkSebastian Sebastian Spark 🇦🇺 (@SparkSebastian) reported

    Hey @Telstra my 5G modem keeps dropping out I don't know if it's a outage but it happened last night as well and I haven't happened for a week or so with our new 5G modem

  • JuzziieeC Juzzie (@JuzziieeC) reported

    @Telstra Can you confirm that this isnt affecting Internet? I've had slow Internet all day

  • fran_sylvia33 Sylvia ann (@fran_sylvia33) reported

    @Telstra Canberra has the worst internet and telephone reception in Australia

  • rippleali Ali (@rippleali) reported

    @Telstra haha already had a case manager who continued to lie to me. your company sucks. What could have been resolved easily is now going to cost a lot of time and money. I hate Telstra. You have also just lost 3 telephone services and my internet.

  • Lasry08 Lex Lasry AM (@Lasry08) reported

    @Telstra I have been down this road already

  • bhoteNP Phillip Votey (@bhoteNP) reported

    @Telstra no...it took all day for me to receive network...I was receiving any call and I couldn't make one 😡🤬🤬...