Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 12/27/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyBriggs Neo luddite (@AnthonyBriggs) reported

    @kels_316 Seems a bit like feeling sorry for prison guards or something though. I used to do freelance tech support, and some of the bills that people got from Telstra were eye watering. I'd get their plans upgraded and they'd save a lazy hundred $ or two per month on bandwidth charges.

  • kels_316 Adam (@kels_316) reported

    @insurgoformica @Telstra it would suck, but imagine if Telstra was competent at service delivery? Then it wouldn’t suck.

  • AngelaKorras Angela Korras (@AngelaKorras) reported

    SCAM call from an Indian in New Zealand pretending to be from Telstra. If you get them hang up #Australia

  • On_Da_Ball3 William (Billy) Hunt (@On_Da_Ball3) reported

    @Telstra Ok what is the lowest plan you can provide me please as a DSP pensioner? I never use 40gb a month now,can I keep same number? and how quickly can you send a sim so I can change to Telstra please,thank you

  • JayJayCee1 Jenny Chapman (@JayJayCee1) reported

    OH... @Telstra ... billing me at an address where i had cancelled (back in December) your service and do not even live there anymore...

  • RowieMcMowie Kimbo (@RowieMcMowie) reported

    @somewherein84 I went into a Telstra store to sort an issue with my bill - the young guy rolled his eyes and told me they were a “retail” store and couldn’t help me. Never using Telstra again.

  • NotARealWookiee Pete B (@NotARealWookiee) reported

    @somewherein84 Have you considered a different retailer? Still the Telstra network, better service and probably cheaper

  • Descarts11 💧Decart (@Descarts11) reported

    I am seriously fed up with Telstra!! An hour on their chat msg service as phoning them is useless, and still not resolved a simple query to get my service to show up in my account. Good grief its 2021

  • kels_316 Adam (@kels_316) reported

    poor old matey on the @Telstra billing line seems to be sick of dealing with furious customers. Too ****** bad.

  • genericitis genericitis (@genericitis) reported

    @kels_316 @Telstra That would get immediately interrupted with me saying, 'I'm sorry, sir/ma'am, but I Will Not be sworn at. If you swear At Me one more time I will hang up the phone. Do you understand me?' The beat that this would take would calm things a bit.