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Telstra outages and service status in Mackay, Queensland

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  • Telstra generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • 58_chucky
    Bruce Black (@58_chucky) reported from Mackay, Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • jonathondykyj
    Jonathon Dykyj (@jonathondykyj) reported from Mackay, Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jaxsunsurf
    Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported

    @Gizmologist_ Funny how telco’s never had this problem before wouldn’t surprise me if Telstra orchestrated Optus outage to knock them out of the market like Qantas did to Rex blocking airports We’ve had polair lately at night doing thermal mapping of the area fly round almost 2hrs each time

  • KelSoOz
    Kel So (@KelSoOz) reported

    @DHughesy And how did they get debt down? Asset Sales. Sold off Telstra. Sold off the Commonwealth Bank. Sold off Melbourne, Sydney, Brisbane, Perth and Canberra Airports. Sold off Australian National Railway Assets. Not to mention the the two thirds of our gold reserves they sold.

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    @Telstra No it can’t when there is no wifi network.

  • Kroke14
    Kråke (@Kroke14) reported

    @TruthFairy131 @Qantas are using the smoke screen of AI adoption to make offshoring Australian jobs to India more palatable while trying to portray itself as an Australian company. This **** seems to accelerate whenever there is an incompetent female CEO at the helm, just look at @Telstra

  • CommSec
    CommSec (@CommSec) reported

    The ASX is set to dip at the open, with index futures down 0.2%. It comes ahead of big earnings results this morning from Telstra, Origin, Transurban, ASX, and Insurance Australia Group. Overnight, US markets mostly lifted, with the S&P 500 up 0.3% and the Nasdaq adding 0.5%.

  • rollablazer
    ろーら 🪷 (@rollablazer) reported

    Telstra, your 5G modems do not tell the truth. Your service is down and the modem is green. @Telstra

  • Kelly26552573
    Kelly (@Kelly26552573) reported

    @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

  • RobynLiza
    Liza 🥓 🇦🇺 (@RobynLiza) reported

    @RoadknightThe When i ring anyone for help these days like telstra etc if they ask if im indigenous i say yes. I always get through quick, this is all a scam and she is less than 3% indigenous which means she is who she hates colonial

  • XFreeze
    X Freeze (@XFreeze) reported

    Starlink is bringing satellite-powered mobile data directly to compatible smartphones in Australia Through Telstra, eligible customers beyond mobile coverage can now access select satellite-optimised apps: • Navigation: Apple Maps, Google Maps and AllTrails • Messaging: Signal, WhatsApp, iMessage, Facebook Messenger and Google Messages • Weather and fitness: Apple Weather, AccuWeather, Google Weather and Google Fitness No Starlink dish or special satellite phone required. Just a supported device and a clear view of the sky This is a major leap beyond satellite texting toward useful mobile data directly from space More than 26 million texts sent or received Over 200,000 satellite connections per day Currently supported on iPhone 13 or newer and Samsung Galaxy S26 models The future of connectivity is coming from orbit

  • TimothyJ_23
    Tim (@TimothyJ_23) reported

    @Telstra Nope just complete loss of 5G. I guess the venue is in East Perth so it's probably that. Any ETA on fix? Seems sporadic