Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 02/11/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ajinnovator AJ (@ajinnovator) reported

    @Telstra Even though I’ve shown you the text message even though I’ve explained that NBN is not our service provider even though I’ve told you we are on cable broadband you’re now claiming it’s a fault

  • Veldrin Kane (@Veldrin) reported

    Definitely gonna cynically question what *actually* pushed Telstra to this decision but for now I'm just chuffed about something that'll actually help folks who are experiencing poverty and abuse

  • rxizs rxizs (@rxizs) reported

    @crayolawtf @Telstra my internet is cutting out, please help

  • PrototypeCHRLTT prototype;CHARLOTTE (@PrototypeCHRLTT) reported

    For this #TelstraDay, can I get out of my **** contracts for free? Thanks. @Telstra

  • deayton_kerry Kerry Deayton 💧 (@deayton_kerry) reported

    @HerrStrudel0503 @abcnews Paid out $20,000 from Auspost funds for watches, received $1M termination payment from Telstra & $100k payment for court costs. New job Toll Global Express likely on an equiv salary of $1.5M. Not bad eh & she doesn’t have to deal with three arseholes Fletch, Scomo and Lucio😳

  • kateju9 @kate🌹 #itsnotarace (@kateju9) reported

    @Telstra I have inboxed the complaint number

  • ajinnovator AJ (@ajinnovator) reported

    @Telstra But now you’re going to pass me on to another team based offshore to raise a ticket I’ve been down this path with you people so many times I don’t know why I bother To keep believing Telstra will actually deliver to its customer

  • ajinnovator AJ (@ajinnovator) reported

    @Telstra However why has NBN taken out my broadband because of work they doing when they are not even my service provider

  • itsrenatak Renata (@itsrenatak) reported

    Most of these companies I use like Apple, Telstra,Foxtel, TPG and other services send me some surveys and I ask them to have a customer service centre on the phone so you call up to ask simple little questions but most companies want you to use their online customer support

  • XoticcAU PYXL Xoticc (@XoticcAU) reported

    @crayolawtf @Telstra I need help