Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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Jonathon Dykyj
(@jonathondykyj) reported
from
Mackay, State of Queensland
@Telstra Ok, thank you. Are people paying full price for a diminished service?
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel J Macpherson
(@rachel_pappin) reported
@Telstra Thank you for your support and I’ll definitely keep deleting the messages if I ever receive anymore
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Ninh Chu
(@hnchu1510) reported
@Telstra So NO Outage for Mobile service. Does it mean I should get normal speed for my service i.e. 5G or 4G regardless?
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Mel
(@melaniemaslem) reported
@hnchu1510 @Telstra Same problem in Sydney
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Paul O'Malley
(@paulomalley) reported
@techAU @Telstra Same suggestion. The issue is that because they are coming from legitimate phones and numbers and no two messages are the same, it is harder to block. Telstra shared an exchange post all about it.
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Terry O'Leary
(@grow_dem_melons) reported
Anybody else out there finding @Xero impossibility slow? Tried with our NBN connection (42.79Mbps) and Telstra hotspot off my phone but it just won’t load? Been going on for a week now.
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Fee (Silhouettic)
(@AmakusaAC) reported
@JesseDoops @Telstra Number 1: They're all the same, the difference is I get discounts where I am and the rural reception is much better REGARDLESS of whatever issues I have otherwise. You're just a spam account without a thought of your own so stay out of my mentions, "Jesse".
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XXSHREDERXX21
(@xxshrederxx21) reported
@Telstra Much obliged, Ur internet service fr worse then burger king wifi
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Serotonin Ronin
(@Serotonin_Ronin) reported
@aneki @Telstra @telstra need to do better. Their infrastructure and carriage is enabling this. Their business models implicitly support this no matter what they do after the fact. Sort it out!
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Jason Bethune
(@JasonBethune5) reported
Anyone know what to do. @Telstra keep telling me that NBN isn’t available in my area. I have spoken through their chat, made phone calls and everyone keeps telling me that they are going to work through the issue (they never do). My next door neighbours have internet with them!
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Mel
(@melaniemaslem) reported
@Telstra Now it’s Monday @andy_penn - we need the internet to work for work. Your outages tool still doesn’t work and you’ve failed to communicate any plan to resolve this ongoing problem.