Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 12/05/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • aussie_richard Richard Hay (@aussie_richard) reported

    Can anyone else purchase Microsoft Teams Calling via Telstra Market Place @TelstraEnt @Microsoft365 #teamscalling Been down for abut a week

  • RyanSimmonds23 Uncanny Ryan (@RyanSimmonds23) reported

    Lol telstra increasing my monthly bill just because they can what a horrid ******** of a company

  • Jordan_2k1 Jordan (@Jordan_2k1) reported

    @Telstra Yeah tried Mac and mobile. Same issue

  • Doggo_OW Doggo (@Doggo_OW) reported

    Telstra: pls pay more, we need help because CPI Also Telstra: $1.35b buyback of shares Corporate greed at it again 🤡

  • oconnoclast Liam (@oconnoclast) reported

    @KillerBear3x6 @FFXIV_NEWS_EN It's not an issue with the data center. It's a routing issue, likely @Telstra's fault.

  • CluTch_DuTch87 CluTchDutch (@CluTch_DuTch87) reported

    @Telstra Not yet, would rather not go through the many hour process of, restarting routers disconnecting devices, changing cabling, DNS servers etc. only to wind up to the same conclusion that the issue is actually from Telstra’s end.

  • iampoopsmcgee1 Risky Squatpump (@iampoopsmcgee1) reported

    @xglossd I went with Optus for this reason. @Telstra are garbage. Even though Optus has slightly worse coverage I don’t care when I get more data and pay 2/3 the price each month. I’ll look again when it’s time to renew my contract later this year.

  • damegus Damegus (@damegus) reported

    @Bazthebemused @Ballyurra Yeeep. And telstra fought tooth and nail to avoid replacing the copper. Unless you had absolutely ZERO connectivity they wouldn't foot the bill to fix it. When the LNP offered to buy the network back off them it they must have all burst into song and dance.

  • xglossd sj 🛼 (@xglossd) reported

    HOW CAN TELSTRA GET AWAY WITH THIS ****?? 😒

  • Jordan_2k1 Jordan (@Jordan_2k1) reported

    @Telstra Sure. I’m not sure why it’s not working