Telstra

Telstra Outage in Mackay, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Mackay, State of Queensland

Telstra Outage Chart in Mackay, State of Queensland 01/25/2021 03:10

January 25: Problems at Telstra

Telstra is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.42% Internet
  • Phone 25.61% Phone
  • E-mail 6.67% E-mail
  • Wi-fi 6.52% Wi-fi
  • Total Blackout 1.97% Total Blackout
  • TV 1.82% TV

Telstra in Mackay, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:
  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • Phire1Solutions PHire1Solutions (@Phire1Solutions) reported

    After waiting 23 days 4 @telstra 2 do their jobs & after facing every 🐂💩 excuse under the 🌞 their social media team has indicated someone is going 2 contact me. WTF. It is now after business hours & tomorrow is Aust. Day what a load of... #auspol @PaulFletcherMP #telstrafail

  • rajdsouza Raj Dsouza (@rajdsouza) reported

    Don't usually post much but @Aussie_BB did a wonderful job at getting my internet setup quickly (2 hours). While @Telstra could not provide me the status after 2 days of my order and took 4 days to cancel.

  • triveselo Triveselo (@triveselo) reported

    @davidbewart And they used the existing copper network which Telstra, knowing it was to be bought back by the government, had not maintained for years.

  • craznar Christopher Burke 🇦🇺 (@craznar) reported

    @soragon @NickRossTech @NBN_Australia Yep - Telstra HFC had me at 100/2 for over a decade with barely a technical hitch on the way. NBN on the other hand refuse to even address an issue if it isn't an issue at the exact moment they take the ticket on.

  • MSpichkova Dr Maria Spichkova (@MSpichkova) reported

    The end result after the whole day lost: @telstra support centre confirmed the #nbn technician will not come toad. This is the only solution they were able to provide. I am very “impressed” by this service. Considering now other options for internet connection. Any suggestions?

  • MrScottBlack Scott Black🎙 (@MrScottBlack) reported

    @Telstra is great at taking over $500 a month from a Not-For-Profit. They fail miserably at customer service. I was transferred between nine departments and none of them knew what the service was on our bill and the final one just hung up on me.

  • RobWhit025 RobWhit (@RobWhit025) reported

    @GamersNexus A couple of years ago, I'd have said no. But Australia finally has good competition vs Telstra (our biggest comms provider) and I'm finally able to get 250Mbps unlimited through AussieBroadband. 84USD per month, had one issue in 18 months and solved with a 2 minute phone call.

  • blakeha467 Blake Harris (@blakeha467) reported

    @Telstra hey guys, I’m having trouble accessing the internet on my phone? Just keeps saying no internet connection yet it’s saying I have full service and 4G????

  • sebasbo83 Sebastian Blanco (@sebasbo83) reported

    @Telstra It says "Mobile plan - Small". Btw, I'm trying again through the Chat in the app and different person but still not someone that understands what I'm saying. Can it be that I'm that unlucky to get the two reps that are new or uninstructed? Or is the service just bad?

  • mikebradio Mike Bennett (@mikebradio) reported

    @Telstra I have been dealing with an ongoing NBN issue for several months and this morning, your operator called to organise another engineer (the 1st one was told by Telstra that they couldn't connect to the node 50mtrs from my home.) She hung up when I asked for a time slot!!!