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Telstra Outage Report in Mackay, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AidanRobert4
    Commander Robert (@AidanRobert4) reported

    @Telstra Don’t trouble yourself too much mate. Just waive my fees for the next twelve months and we’ll call it even

  • limemalted
    Shirley FitzGerald (@limemalted) reported

    With all the commissions, ombudsmen, tribunals ad nauseam set up in Australia to ensure fair dealings in our workplaces, how come the obscene greed of Telstra management is allowed to continue unabated? The way they treat their workers is sickening.

  • DavoHauser
    President - Jake Granville Fan Club (@DavoHauser) reported

    @Telstra reckon they are the best. But as soon as you jump on a train in peak hour the network becomes saturated and you end up speaking 50% of your trip on 3G. Optus never did that.

  • d3ff
    mozao! (@d3ff) reported

    @Telstra let down again... No pixel on release day

  • AidanRobert4
    Commander Robert (@AidanRobert4) reported

    @Telstra Please sort yourselves out, you bunch of rapscallions. My internet cut out 15 minutes ago whilst I was halfway through a movie, and is yet to return. And yes, I have reset the modem.

  • waxercat
    Waxercat (@waxercat) reported

    Hey @telstra - I get it, support ppl have a script to run, but when I say ethernet connected & landline devices are still up, its wi-fi frm the Telstra smart modem dropping until i reboot it, a few times a week - don't run the script (again). Just send me a new smartmodem.

  • lukeb1961
    𝖏𝖔𝖎𝖓 𝖙𝖍𝖊 𝖍𝖊𝖎𝖘𝖙! (@lukeb1961) reported

    @Telstra Listen to your customers, you fools. Get rid of the crap service. You are a joke company staffed by non Australians.

  • lukeb1961
    𝖏𝖔𝖎𝖓 𝖙𝖍𝖊 𝖍𝖊𝖎𝖘𝖙! (@lukeb1961) reported

    @Telstra @HayGarry Laura what fantasy world do you live in? Telstra is a synonym for incompetence. Off-shored terrible service. In short a shameful joke!

  • telstrahate
    **** telstra (@telstrahate) reported

    almost forgot how much i hated telst– just kidding, telstra is the worst

  • TheFlukeBadger
    𝔽𝕝𝕦𝕜𝕖 🦡💚 (@TheFlukeBadger) reported

    @Telstra You don't think Google does enough testing itself to make sure a Major Android release is up to scratch? Utter garbage, cheers laura :)