Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (39%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤
(@Ratchet_echidna) reported
Am I crying over @Telstra cancelling my contract after I was late on a payment? Yes. 🥴 how is this even allowed? I didn’t consent, I didn’t want to cancel my plan.
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𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤
(@Ratchet_echidna) reported
It’s like anyone I talk to can’t or won’t help. I have no doubt @Telstra will respond to this “oh no we’re so sorry you had a bad experience contact us to get help” but like ?? They don’t help. Just for me to get passed around again, like put me through to someone
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🕷
(@tradleyfruit) reported
Literally just changes to nbn and my internet has never been worse 😭 Thanks #telstra
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mike hunt
(@SimpSimpleton) reported
@CommBank Yeah don't mention not even FUNDS TRANSFERS CAN'T BE MADE. YOU'RE SERVICE OVER THE PAST 2-3 YEARS HAS BEEN NOTHING SHORT OF DISGUSTING. I'm done with you sorry 35 years and now you're like trying to deal with @Telstra #clowns
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𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤
(@Ratchet_echidna) reported
Pass you around from person to person until you give in. I have been a Telstra customer for almost 8 years now. I have always tried to pay my phone bill on time and if I couldn’t I organised something with them. This is the first time something like this has happened.
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JD1
(@JasonDowden1) reported
Hey @Telstra - 4 days waiting for a data upgrade whilst trying work and school at home in lockdown is terrible.
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🌷🍀
(@justalurker88) reported
@lilzzzza @Telstra Trying to contact them through the supposed customer service line or through the app is a waste of time and very frustrating. Hence my Facebook rant which worked a treat. The person I finally dealt with went above and beyond. They were amazing. I will give them that.
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Barbara Cassidy
(@barbpar) reported
@Telstra Ridiculous to think you have the answer when two technicians have failed & told me to now buy a smart antenna to get the wi-fi device to work better and say you don't guarantee a service, after I signed up. Why are you signing people up to Telstra if you can't provide service?
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Glenn Campbell
(@GleannMac) reported
@Telstra 4 days later and I still cannot get confirmation that my Nbn order is processed : 1-3020128349264 please help!!
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TF
(@Jdgunnergunn) reported
@lilzzzza @Telstra Wow thats poor form by them.