Telstra Outage Report in Mackay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Telstra
Telstra is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (39%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (4%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dr CactusCocktail
(@CactusCocktail) reported
@GBocquee @Telstra It was pretty insane. Rude, smug, threatening and then didn't do what he said he did.
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Thom Knepper 汤姆
(@ThomKnepper) reported
I signed up for a @Telstra account yesterday as I'm in Australia for two months. Two things I noticed. 1. Internet here is SO EXPENSIVE and SO UNSTABLE. 2. I have no idea what the UX designers & the developers have done, but the sign-up experience was THE WORST I've ever seen!
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AJ
(@_that_guy_aj) reported
@Telstra any updates to timeframes about getting this Bigpond email issue fixed ? Tech support via phone has been no help to rectify. Thanks
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Ty Gatti 🏴☠️
(@TyGatti) reported
@Optus absolutely not... I'm taking that bullshit generic apology as your admission of fault. Sick of dealing with you lot. Been a ******* customer for over 10 years, I'm moving to @telstra.
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Thom Knepper 汤姆
(@ThomKnepper) reported
@Telstra times. After, using my passport details 2 times and verifiying my email at least 4 times already... 10. After doing all that, I am finally on your network, sort of properly signed in on my laptop as the app just does not work because of bad design and programming.
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💧 Vacuous the vaccinated.
(@VacuousNess) reported
@Ericairns @Sal_of_Lourdes It’s not just Optus. I know some Telstra customers having issues this week
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Pete 🌈
(@ohheypete) reported
@Telstra She became clearly annoyed with me, as the tone of her voice turned staccato, as she repeated that without ID she would not be able to help.
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Pete 🌈
(@ohheypete) reported
@Telstra All anyone asks is that business deliver as they promise. If Telstra states that they will call me before the end of the day, then that is what I am relying on. I now have to dedicate more of my time to this issue, of which could have been avoided had Telstra delivered as stated
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Dr CactusCocktail
(@CactusCocktail) reported
@Telstra Trying to clarify my prepaid account status. (Boost) Brian made legal threats and counter-claims. Ive screen shot the whole thing. It will be in my formal complaint.
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Dr CactusCocktail
(@CactusCocktail) reported
@Telstra I have never in my entire life seen such attitude from 'customer service'. Also claimed he was some quasi legal pro - and proceeded to tell me how @Telstra will counterfile for costs. And they will win! Although I hadn't suggested anything other than an incorrect plan reciept.