Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 01/16/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrick95681838 Patrick D'souza (@Patrick95681838) reported from Sydney, State of New South Wales

    Telstra really does some **** ads. Mainstream Australians won't connect with a good looking, well educated guy who plays the piano. Consumers must see an element of themselves in ads or they will not buy them period. I have too much experience in this field to not know this

  • jaejtee jords (@jaejtee) reported

    anyone else getting extremely slow speeds on nbn in the last hour? @Telstra I’ve DM’ed

  • fuckgravy Gravy (@fuckgravy) reported

    @Telstra How can I receive support from you guys when your phillipino lvl 1 employees HANG UP on me for asking about port forwarding, they dont even know what port forwarding is and they hang up & refuse to escalate/put me onto someone who knows what they're talking about

  • lwrncwds Lawrence (@lwrncwds) reported

    @Telstra You’re confident they’ll get back to me? I’ve got no wifi. It’s been two and a half hours trying to deal with your message service and so far two staff members have just disappeared and I’ve had to repeat myself. There are issues. Clearly.

  • deadasss__ shianne . (@deadasss__) reported

    anyway why ******** does Telstra have such shitty reception along the mid north coast of NSW it really does suck. not actually sure what it’ll be like at this place bc I haven’t been there before but further north at my usual holiday spot it’s BAD

  • proinnseas9 💧Proinnséas (she/her) (@proinnseas9) reported

    @wawaskittletit3 @YaThinkN @AussieBroadband I use ALDIMobile for my mobiles (again prepaid, but uses the Telstra network). Have never had any probs with TPG & have been with them for years.

  • simon_colwell Simon Colwell (@simon_colwell) reported

    @Telstra I am no longer interested in the NBN account I signed up for. The plan I was put on was a lot more expensive than my existing ADSL plan. This was NOT flagged in advance. Please cancel my NBN and leave me on my existing ADSL plan for the time being.

  • Youtube_Beery73 Beery 👑 VICITY (@Youtube_Beery73) reported

    Has anyone had any problems with @TelstraAU @Telstra NBN recently? Mine been horrible and it disconnects every 20 minutes, it’s making it hard to stream and compete.. We called and got no help, it made it worse, our neighbour has the same net but is totally fine..

  • mohitg76 Mohit Gupta (@mohitg76) reported

    @NBN_Australia @Telstra booked online for nbn via Telstra on 18th Dec, nbn technician can only come on 22nd Feb!I am 20 minutes from sydney CBD!I thought Telstra was pathetic service it seems @NBN_Australia takes the cake!

  • 1988Louden Shannon Louden (@1988Louden) reported

    For anyone with NBN considering @Telstra, I am presently with them, and since moving to the NBN, Telstra is terrible. I whole-heartedly recommend @AussieBroadband instead. From user reviews, they are superior in EVERY. SINGLE. WAY. I just wish AB had installment plans for router