Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/22/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Danieldfc00 Daniel (@Danieldfc00) reported

    @ByMarcMcGowan Agree. Are you with Telstra? If so there’s your problem

  • MaudeLynnette Maude Lynne (@MaudeLynnette) reported

    @GuardianAus Good to see Telstra extends this technology to 3rd party resellers of their network services

  • CvetkovicPaul Dr Paul Kovich (@CvetkovicPaul) reported

    @SusieNoonan2 Try calling Telstra regarding Foxtell service !

  • yourfeedofme Good old npzman (@yourfeedofme) reported

    I'm glad @Telstra payphones became free not so long ago. But I think we are still paying for it through poor maintenance of those payphone.

  • alexonline888 Alex Zaharov-Reutt (@alexonline888) reported

    Hey @telstra, am at F1 in Melb and had to change from 5G to 4G to get an internet working. A friend on @Optus also says 5G is not working. WTAF??!! Wasn’t 5G supposed to fix this? 5G can be super fast, it can be super slow sometimes, it feels like a bit of a con sometimes too. :(

  • IanParryO Ian Parry-Okeden (@IanParryO) reported

    @PhillipAdams_1 Friend just got Musk’s Starlink here in rural southern NSW to replace clunky Telstra broadband. Great service blindingly fast speed. If he gets fast broadband to Australian regions where our telcos and NBN have failed us (which will be great for decentralisation) then I’m happy.

  • statusq03349176 statusquo (@statusq03349176) reported

    @Gavin91712115 @TdoyleTrevor @MrKRudd Selling off Telstra and raiding the public service retirement funds for a "future fund".. Under LNP it was going to be like the "disaster fund" which was to be available when needed... for what we can only assume was the repair of large retail stores.

  • BecPerrin Bec Perrin (@BecPerrin) reported

    @FixBushInternet @KirstenDiprose Customer staff @telstra didn’t know about products during my numerous complaints to them

  • GeekStation188 unixgirl (@GeekStation188) reported

    @Telstra Hey Team, I am getting my MMS messages returned back to me that have pictures attached with requested mail action aborted exceeded storage allocation (data to big. Max allowed 2097152) not sure whats going on here. One was to my friend and he is on Optus network..

  • JamesRO21209910 James ROWE (@JamesRO21209910) reported

    @Telstra Winona. you must think we are all stupid.