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Telstra

Telstra Outage Report in Mackay, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bluesneverlose
    dean (@bluesneverlose) reported

    @GrogsGamut @Telstra This needs to gather momentum. The experience with Telstra is appallling ... I’m going to switch and sell shares ...screenshot it all and email to Andy penn ...the death of customer service

  • oscarc168
    Oscar Cao (@oscarc168) reported

    @Telstra Hi Ethan, there’s been no changes since the last DM I sent you guys a couple of days back. Still no word, no call from the store. Nor a response to my complaint submitted via the Telstra website.

  • pineapplezsez
    China Sommerset (@pineapplezsez) reported

    @GrogsGamut @Telstra Call their international help number for help; overseas. @Telstra don't answer, just a message option that loops & forces you to install their app on phone to get help cos they refuse to answer their listed OS number/or their webportal chat. 3days endless app chats with idiots.

  • heychessikuh
    JV 👁👄👁 (@heychessikuh) reported

    @malcook27 I had a monthly Optus plan using my dads old BlackBerry Pearl but I still have a $52 credit on my Telstra account for the internet I had at my apartment and I haven’t done anything about it bc I still like getting the monthly email 6 years down the road

  • Stephen78250313
    668 the neighbour of the beast; stephen mcgrath (@Stephen78250313) reported

    @GrogsGamut @Telstra I feel your pain 4 weeks trying to get nbn on then another 4 not paying for services I didn’t use... I am a mild mannered person but found myself texting messages such as .. why do you even have a customer service section.. are you actively trying to wreck this and I hate you..

  • MotherChikin
    MotherChikinSiamese (@MotherChikin) reported

    @Telstra Most affordable is never sign with Telstra

  • d3n0tz
    d3n0tz (@d3n0tz) reported

    1 week after @Telstra technician install velocity NTD box and proving that telstra has been wrong since Dec telling me I cant get them, I'm still waiting for them to create an order because "there's some errors" 🤦🤦🤦 #telstraFAIL

  • lulucoman
    Lucinda Coman (@lulucoman) reported

    @GrogsGamut @Telstra 30 days trying to buy a phone plan, w/ added “complexity” of porting old number. 1 store visit, 1 chat lasting 8 hours, + 1 dedicated customer complaint officer - now I have the phone, but not my old number. “Not possible” they now say. Appalling.

  • bobmick53
    bobmick53 (@bobmick53) reported

    @Telstra yes please 24x7 live chat get more staff the app is crap spent 3 month trying to get my issus fixed still no luck using that crap app bring back 24x7 live chat much more helpful

  • bobmick53
    bobmick53 (@bobmick53) reported

    @Telstra yes please 24x7 live chat get more staff the app is crap spent 3 month trying to get my issus fixed still no luck using that crap app bring back 24x7 live chat much more helpful