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Telstra outages and service status in Mackay, Queensland

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • jonathondykyj
    Jonathon Dykyj (@jonathondykyj) reported from Mackay, Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • 58_chucky
    Bruce Black (@58_chucky) reported from Mackay, Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740
    ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ianpicone
    Bulldog 2016 (@ianpicone) reported

    @sarahinthesen8 listening to the Telstra enquiry. SHY is as thick as pig ****. Coming across as a simpleton. @Telstra #Auspol2026

  • snicoara
    Sean Nicoara (@snicoara) reported

    @Telstra Why not tell the whole truth though? You failed to update or replace hardware that was providing ntp to your network for years past eol and your network died because of it. That's just sheer negligence.

  • V1ceOne
    Ryder (@V1ceOne) reported

    @studiosound26 @Telstra I’d go all out full year and they change their plans back to under $50 **** em after all that

  • twensor
    twensor (@twensor) reported

    @ravirockks Telstra: "our controls were not good enough". Understatement of the year? Culture is the problem: minimise maintenance costs & only fix things when they fail - - because customers bear the costs of outage. Telcos need a big lesson in what an essential service means. #auspol

  • andrewjgrimm
    Andrew Grimm (@andrewjgrimm) reported

    @Telstra Talk is cheap. At the very least, provide a refund for the days where you didn’t provide service.

  • BARGH3ST
    pesky paul (@BARGH3ST) reported

    oh okay so websites will work on mobile but not my laptop. @Telstra sort your **** out

  • KezSniper
    KezM (@KezSniper) reported

    @Telstra Seriously? What a joke, I’ve has **** service ever since.

  • SamFaff
    Sam (@SamFaff) reported

    @Telstra down again?

  • Dempsey57Jackie
    Jackie . (@Dempsey57Jackie) reported

    I’m a Telstra customer. I got an email apologising for the outage. That’s fine with me. Commercial customers maybe not so much.

  • Pragmaticaust
    Pragmatic Australian (@Pragmaticaust) reported

    @samstrades Today 19/7/26 - trying to get info from Telstra on how to lodge a complaint/compensation about the outage, Telstra are saying to customers that the cause was “unforeseen” …… they can’t help themselves #telstra #youhaveonejob #sackthelot