Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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SS
(@susanshiwashere) reported
@Telstra Also one other thing, your voice management system when I call telstra is the worst and I think I aged 5 years in the 60min attempt to speak to a real human. why are you testing your customer’s humanities? please just answer the phone being a telecommunications company..the irony
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Jericho
(@InsoliteJericho) reported
@Telstra your net is ****. that’s the indication. now let me free
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Uliti Tafea
(@uliti85) reported
Why is Tonga not part of any Australian network’s free international calls? @Telstra @VodafoneAU @Optus
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Peta Terry
(@spiritgateoz) reported
@tom_cavanagh @SheepOverboard @AndrewCatsaras Ha Ha. Seriously, I've been with Telstra for decades: "service" has seriously deteriorated. A nightmare. The pandemic is an excuse to close dept's, reduce staffing, move "services" offshore: online substitutions are simply unworkable.
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Anne E W
(@_anneew) reported
@AndrewCatsaras @deemadigan @Telstra Telstra "help" is located in the third circle of hell. Until recently a rural, I essentially had no choice but Telstra. Always found a message to Facebook got me somewhere. I notice they have already responded and "reached out" to your Tweet.
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Quit Killing Koalas 🐨Saint 🐀😇
(@MoondriftMusing) reported
@EuanRitchie1 @DrShaneRRR I hope it's not a 13 number, since greedy Telstra has decided to no longer support these basic numbers as a 'standard' Australian number and some long-term prepaid customers can no longer even dial them. I'm moving to Aussie Broadband.
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SS
(@susanshiwashere) reported
@Telstra I spoke with 5 different 'chat' reps and went into the store twice. All 7 people told me something different. complaint lodged (12803589) and have heard nothing back. disappointed on a preimum price point the service is so poor.
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kabykaby13
(@kabykaby13) reported
@PaulBongiorno After 40 years with Telstra, I finally shifted my last account because the online service did not deal with my issue and no-one ever answered the phone.
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Peta Terry
(@spiritgateoz) reported
@tom_cavanagh @SheepOverboard @AndrewCatsaras No. This is typical of trying to contact Telstra for service. I've spent literally days trying to sort out problems of Telstra's making with Telstra. Hours & hours on phone, online chat, & if contact is made - referred from one person or dept to another. Worse with the pandemic.
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dusty
(@coriolisdave) reported
"I know, everyone else is busy. I'll take the router to site and get it working - it won't be that hard! Telstra can't ******* THAT badly" Narrator: "Little did Dave know, Telstra had been practicing their fuckery"