Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Antoni Brdarovski
(@ancho_7) reported
@Telstra is there a reason why I can't make out bound calls? I can text I can receive calls And yes my bill has been paid? Please help
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Julia the Irwinator
(@JuliaIrwinator) reported
@andy_penn Are you aware you can no longer phone anyone @Telstra to resolve an issue? Automated system hangs up. No way to keep customers.
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Julia the Irwinator
(@JuliaIrwinator) reported
@andy_penn @salesforce Also successfully blocking @Telstra customers trying to have simple issues resolved by phone.
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Michael Scruse
(@michaelscruse) reported
Does anyone else find it ironic that you can no longer actually speak with someone at @Telstra ? You call then they send you a text message with a chat link and hangup. **** service like this is why we left you!
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Jess (KC)
(@KosmicCowgirl) reported
Oh hey @Telstra classic lack of communication when you have stuffed up my mobile is not working and your Live chat team have been radio silent to my pings for 40 mins and counting. I can't call so how else am I supposed to resolve this issue????
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Tracey Barry
(@TraceyBarry1376) reported
@Telstra Thanks Stacey. It won't allow me to create anything as it doesn't recognize my email, weird cause my bills come to email. Do you think the issue could possibly be the phone, it's a #Samsung s7
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Luki
(@lovesyndrome123) reported
@Telstra I honestly can't begin to explain my disappointment, I have been to your store in Broome wa, friday/Saturday & Tuesday..still can't get help..and they say they're waiting for approval...seriously for 3 working days??!. And you still claim to be #1 provider?! #telstra
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Julia the Irwinator
(@JuliaIrwinator) reported
@Telstra Just sent me round in the same circles again. No resolution. Such a simple issue should take one phone all to solve!
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Nelson Young
(@Strathisla726) reported
@NASAPersevere Cant imagine the technology. One day they might be able to transmit a mobile telephone signal 17 km. @telstra
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Ryan Williams
(@RyanWil62993886) reported
@Telstra No, give me a number in Australia to call and I will fix this