Telstra

Telstra Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 02/23/2026 20:35

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 23notcool Burnadebt (@23notcool) reported

    @jarvis Idk man. Telstra is a massive company with a lot of power and I gotta imagine they try this crap with a lot of small businesses, trying to make them feel like there's no way out of paying more than owed. Don't give in!!

  • drjyin Jesst watching 🇺🇦 (@drjyin) reported

    @maffygirl @Telstra Better not have an emergency!

  • SammyYousef syousef (@SammyYousef) reported

    @Telstra Yes, thanks for responding and telling me there is nothing you can do. To be clear I want my subscription through Telstra CANCELLED. I will renew directly with Microsoft. If I haven't had a resolution by 24 March I'll be making a complaint to Fair Trading NSW. 3 weeks is enough.

  • meowbrodieCRPS brodie (@meowbrodieCRPS) reported

    @frankcentrella1 @Foxtel Nope call centre is now back in Oz. I said the same thing. It was insane. 20 years we have had foxtel. Its never been easy dealing with them to solve an issue. Speak to telstra no speak to foxtel no Speak to telstra. It's enough to drive you mad!!

  • jcjobau James O'Brien 🏳️‍🌈 (@jcjobau) reported

    Hey @Telstra Helping an older family member impacted by Lismore floods. She is on a legacy plan of $12 per month, and then pays for calls. She never used it much until now. Is $55 your cheapest mobile plan?

  • rambusterswa Rambusters Crossbred Ramshearing (@rambusterswa) reported

    @burgess_ag finding the Telstra wifi with a cellfi booster works if you have phone service and a lot cheaper than satellite

  • Roger97772288 Roger Zalos (@Roger97772288) reported

    @Telstra what's up with the connection at the central coast? The Wifi just got plummeted bad, is it the bad weather right now?

  • SALTY_YURIO SALTY YURIO (@SALTY_YURIO) reported

    @Telstra Hey, we had a power outage and everything went off. Power is back on but the NBN box keeps turning on an off and doing weird flickering lights thing. The Foxtel is also giving us this F106 message. Sort it out thanks, we want to watch the footy sometime today.

  • Hubert3Kathleen Kathleen Hubert (@Hubert3Kathleen) reported

    @chrismurphys @Telstra Seriously……how long has this been going on? I think you have been having trouble before the pandemic started. Am I correct???

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @captainfred09 @elinyajchenery @Telstra If you have an alternate do it, whilst infrastructure may not change customer service will