Telstra outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Mackay, Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

• 
  Jonathon Dykyj (@jonathondykyj) reported 9 minutes ago from Mackay, Queensland

  @Telstra Ok, thank you. Are people paying full price for a diminished service?

• 
  Bruce Black (@58_chucky) reported 9 minutes ago from Mackay, Queensland

  @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 16 minutes ago from Mackay, Queensland

  @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 38 minutes ago from Mackay, Queensland

  @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

• 
  ⭐️ Sharon Dove ⭐️ (@shazza4740) reported 51 minutes ago from Mackay, Queensland

  @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan Wardle (@JordanWardle5) reported 4 minutes ago

  @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.

• 
  Greg Ryan (@GregRya98533841) reported 12 minutes ago

  @shoebil57672266 I see Albanese as the same as Telstra. Offering better deals for new customers only. **** the rest of the loyal long term members. N

• 
  AAAAAGGGGHHHH!!!!!!!!!!!!!!!!!!!! (@slizeoo) reported 15 minutes ago

  @DumbFoxFurry Every single carrier is so *** telstra pre paid costs your kidney for a 7 day recharge optus is Optus and vodafone has garbage coverage in my experience

• 
  RJHtweets (@RJHtweets66) reported 16 minutes ago

  @MikeCarlton01 Exactly 👍 I’ll even name names of absolute fvcked customer experiences I’ve had recently Telstra Suncorp Terri Scheer Energy Australia Commonwealth Bank Qantas JUST to name a few 🤬

• 
  Mr C (@xxdjfusionxx) reported 17 minutes ago

  @newscomauHQ So is everyone else including Telstra. What’s your point? Sit down please 🤫

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 18 minutes ago

  @WSWanderingEels On the rare occasion Vodafone customer I actually agree with Telstra yes you have to go now if you’re the NRL like yeah 2029 if you want to beat the AFL over anything then this would be the one AFL hasn’t even talked about 20th team. Time for the NRL to put up or shut up

• 
  𝐇𝐓𝐀𝐑𝚰𝐇𝐂 🌈🏳️‍🌈☀️ (@Raptor_54321) reported 18 minutes ago

  @_Testflight_ Came to see if it finally popped and was put out of its misery. Stayed for an actually good Telstra ad I’ve never seen before

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 18 minutes ago

  @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

• 
  Andrew (@andrewrdn463) reported 18 minutes ago

  People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  Paradoxa (@Paradoxa18) reported 21 minutes ago

  OK the rain was good but why is the phone out? first rain in a while might have taken out the landline or rats or termites be in a right pickle if the mobile were network blocked as it was for a while hey @Telstra can't dm on the new phone the "network" demanded I buy