Telstra

Telstra Outage Report in Mackay, State of Queensland

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The latest reports from users having issues in Mackay come from postal codes 4740.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 05/30/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Mackay, State of Queensland

The most recent Telstra outage reports came from the following cities: Mackay.

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City Problem Type Report Time
AustraliaMackay Phone
AustraliaMackay Internet
AustraliaMackay Phone
AustraliaMackay Internet
AustraliaMackay Phone
AustraliaMackay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Sepoy20 Ads Clair (@Sepoy20) reported

    @Telstra this is urgent. My aunties florists Telstra account was updated over Xmas now she hasn't had the phone connected since 2021!! She is losing customers and just can get any help from anyone on ph at Telstra. This is not good enough. Pls PM me ASAP so I can give her details

  • Xiatian Xiatian (@Xiatian) reported

    Seriously, @Telstra is amazing, they tell you to contact their postmaster e-mail in case of blacklist issues, but their postmaster contact is protected by the same blacklist. Absolute genius tier approach to infrastructure. Do *not* use Telstra / BigPond e-mail service.

  • TimMifsud Tim Mifsud (@TimMifsud) reported

    @Telstra Thanks Jax and @Telstra. The place I stay at each time is in a little valley which struggles with Telstra. It is the hillside across the estuary from the Merimbula airport. @optus have good service here but you don’t. Unfortunately my mother in law refuses to buy fixed wi-fi.

  • ghowells67 Gareth Howells (@ghowells67) reported

    I’ve been a @Telstra customer for about 32 years. 13 of those as a employee. I’ve got 5 mobile services with Telstra. I spend about $600 a month with you. I upgrade four mobiles every year. And without fail every time I upgrade a handset something goes wrong. I’m done!

  • lizoluwi Liz Brown (@lizoluwi) reported

    @ByronStol funding on an hourly rate? I can't imagine anything Telstra does would be good. Are they using an offshore service

  • puppy_jpg puppy✨ (@puppy_jpg) reported

    internet’s out (has been since last night) & phone signal too weak to hold consistent connection……. thanks telstra!!!!!!!

  • NourHaydar Nour Haydar (@NourHaydar) reported

    Medibank Health Solutions had run the service over the last 10 years. The Govt says Telstra will deliver 1800RESPECT for an initial 5 years with the possibility of extension, "at an estimated contract value of around $200 million".

  • ghowells67 Gareth Howells (@ghowells67) reported

    @Telstra Yeah I did the esim request online and it said I’d receive and email in an hour or two but that email never arrived

  • AdeleKThomas Adele K Thomas 🦄 💉💉 (@AdeleKThomas) reported

    @Telstra It ended up saying there were issues with the connection, which is obvious, but now Im being instructed to chat online, but I cant do that because the connection keeps dropping out.

  • jai_music John (@jai_music) reported

    @ghowells67 @Telstra Yep Telstra is full of excuses without have any clue as to why we have issues - all they do is make us waste time rebooting and making calls