Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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Jonathon Dykyj
(@jonathondykyj) reported
from
Mackay, State of Queensland
@Telstra Ok, thank you. Are people paying full price for a diminished service?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Compagnoni
(@TomCompagnoni) reported
@Jabbatron @Telstra Yea, the telecommunications ombudsman. File a formal complaint with them (they are very used to this process) - then they will have a hard deadline to resolve your issue. This is how I’ve had to end up handling issues I’ve had with Telstra, Optus and the NBN. Good luck!
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Gina Stewart
(@Stewart2766Gina) reported
@Telstra You are an absolute joke Telstra we’ve had no wi fi or landline since the end of last week I can’t believe you people are getting paid to do bugger all. Fix the wi fi on the northern beaches or else we will leave your service hang your heads in shame
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Monica Attard
(@AttardMon) reported
@georgetweets2u Marginally related - friend of mine recently attempted to obtain a Telstra service but was told she needed the permission of her now very ex-husband as they previously had a joint account.
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Ashleey. 🦖
(@AshlEEy34x) reported
@Telstra and @startrack and absolutely useless.. like really useless. I have never known it to be so hard to put a escalation in for a missing package. 100% canceling Telstra at the end of my contract and moving somewhere that gives a ****.
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christianharrup.com
(@christianharrup) reported
Why is it that #Telstra feels like a company that’s basically turned it’s back on being an accessible Australian company. It feels like an offshore entity with terrible telephone boxes designed it seems by idiots. A sad reflection of a company that has sold its soul.
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Chris Szitovszky
(@stofsk) reported
mum finally said **** off to telstra 50 year customer (rounded up a bit i think) and she's finally had enough of being dicked around she's now on the phone to iinet
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Matthew
(@pit_matt) reported
@ajl247 @Optus I can confirm I've got this issue also, my partner uses Optus on iPhone I'm Telstra on Android, I only seem to receive short texts but anything over 5 or 6 lines never come through. They show as sent on my partner's phone but I never get them. It is so incredibly frustrating.
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NRLSC Sponge
(@Benwithnonumber) reported
@deeplongstop @Telstra Two words mate. Telecommunications Ombudsman. Make a complaint and watch Telstra move arse
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Jabba
(@Jabbatron) reported
Hey friends, does anyone have a recommended method of dealing with @Telstra ? I've had some success before but currently in an infinite deathloop since November in regards to installing NBN and/or help with a 5G modem not functioning properly....
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Paul Rebec
(@PaulRebec) reported
@Jabbatron @Telstra They get a bit more helpful once you lodge a complaint with the telecommunications ombudsman