Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 03/14/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SphereAus Sphere 💙💛 (@SphereAus) reported

    @ellactrical Telstra is so wishy washy with its customer services, glad you got a good one.

  • EmCharlotteAnn Emily Stretch (@EmCharlotteAnn) reported

    @Richard68486556 @stationmum101 @Telstra Infuriating that so many of us just have to give up rather than waste time chasing them to fix it.

  • lanson_the_wolf Furry Urbanist in High Vis (@lanson_the_wolf) reported

    EggRP stream later tonight, stream should be smooth cause I went from 1mbps Upload to around 18mbps up just by changing my router from a D:Link one to a Telstra Gen 2, mind boggling cause it's the ISP routers that are usually bad

  • RavingStark1 Raving Stark (@RavingStark1) reported

    @CaraMia200 @Coles @woolworths Coles, in particular, has adopted the infamous Sol Trujillo strategy deployed at Telstra in the (v)bad years. That is...maximise profit by exploiting the crap out of the existing customer base....by multiple means... most recently a universal price hike of 10% plus

  • ellactrical 𝘌𝘭𝘭𝘢𝘤𝘵𝘳𝘪𝘤𝘢𝘭 (@ellactrical) reported

    **** telstra greedy bastards wanting $5 extra per month just so i can fly through walls on overwatch and disconnect discord every 2 seconds i wanna kms

  • Richard68486556 Richard aka Farmer (@Richard68486556) reported

    @EmCharlotteAnn @stationmum101 @Telstra We used to have good service on farm. Only 8km from town so I would expect that. These days its disgraceful but the opposition is worse. Have literally just told T to jam their internet. Have gone to Starlink. speed test 1.5Mps compared with 180Mps. I can actually use it now

  • RedShane1 Red Shane (Senior) *(Not OAM) (@RedShane1) reported

    @FlogWarrior I second your motion Sharty. Telstra, Optus and Vodafone are **** when it comes to prices. I've tried them all have settled on a 3rd party provider (who use Telstra's infrastructure). You did a good thing 👍

  • TfLovell Tim Lovell (@TfLovell) reported

    @PatrickJaeschke @EmCharlotteAnn @Telstra I take it that regional users pay the same as city users but don’t get the same service? What other businesses do this, I.e. charge a flat rate to everyone but provide poorer service to some? It’s very frustrating, especially when you rely on your phone for your business..

  • JamieNicolaou Jamie Nicolaou (@JamieNicolaou) reported

    @EmCharlotteAnn @Telstra The biggest issue affecting rural communities, especially during fire. Majority of fire risk info is now online, which you can barely access. Power to tower compromised, then you lose comms, putting communities at a higher risk.

  • Missamy231 💧MissAmy (@Missamy231) reported

    @robertsanne00 @CraigHill01 @billshortenmp Funny Anne, year's ago I had the same thing. All sorted through the ombudsman, suddenly Telstra couldn't do enough to help me.