Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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Jonathon Dykyj
(@jonathondykyj) reported
from
Mackay, State of Queensland
@Telstra Ok, thank you. Are people paying full price for a diminished service?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Eamon
(@eamonxmatthews) reported
@extremely_wet @lochlanrocks another way to look at it is that you're guaranteed to get one when you opt for a plan. Instore stock is much better than it was, but theres still areas where retailers are waiting weeks for more to come in - this doesnt seem to be an issue with telstra/vodafone etc etc
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Glenn
(@brisbanegee) reported
@Telstra Hi Michelle, waiting for Telstra to activate the service I’m told. Have called twice, the 4G back up is only getting 0.32mbps download so impossible to work or do anything.
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Joe Gurnett
(@jjgurnett) reported
@Telstra please can someone help me reactivate my service? I have been disconnect whilst abroad and cannot return to Australia and visit a store in person.
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Fiona M Marsden
(@FionaMMarsden) reported
For the third time this week I am on hold with @telstra. On the positive side I am meeting some lovely service representatives. On the negative side, this should have been resolved on Tuesday. Hi Telstra team. You're a great bunch. This is just a record so I can track my calls.
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Kerrie B
(@wheels002) reported
My Telstra NBN has cut out at least 12 to 15 times in less than 24 hours for anything up to an hour each time. I seem to using my mobile data most of the time (different provider). Thanks for this sh1tty NBN LNP #auspol
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Greg Low
(@greglow) reported
@Telstra Online support can't even find the order number, even though I'm reading it to them from an order email from you.
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Ryan Millar 🇦🇺
(@rcmillar) reported
@SamKSS So sick of messing around with Telstra and service upgrades and offline for whatever reason - I installed a Starlink 6 months ago and have never looked back in terms of speed, reliability.
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Fiona M Marsden
(@FionaMMarsden) reported
@caitlynlynch6 @Telstra Well we found a solution. Basically by resurrecting an email address I haven't used in 20 years & then only briefly. On the plus side, no-one is ever going to guess my login. Yay for technology.
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Zoran Kiternas
(@zmk1962) reported
@Telstra Are those issues the same as i have reported?
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InCaseOfEmergency #IStandWithDan 😷
(@oconsys_ice) reported
@SarkySage2 @ellisoconnor I believe Telstra shop has solved my iPhone problem: new update turned Siri on with dictation ALL the time 🤞