Telstra

Telstra Outage Report in Mackay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Mackay, State of Queensland 02/27/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • deztraction Dez (@deztraction) reported

    @Telstra Hey Telstra, surprisingly I'm yet to hear back or have this issue resolved.. did your offshore support team also take a long weekend?

  • Gotwat31 Margot McLennan 🌻 (@Gotwat31) reported

    If anyone thinks I’m not paying attention please know @Telstra have given us minimal service for almost a week so I can check things or respond in an extremely restricted timeframe. Still here but it’s tricky.

  • ybhuskute Yateen Bhuskute (@ybhuskute) reported

    @Telstra You are only wasting my time and saving your money. You have no concern about my time, else too would have sent someone to fix the issue.

  • maybelleb3 Tom Mix (@maybelleb3) reported

    @Telstra I’ve had no phone or internet since 23/10 was told be fixed 26/10.A new date was given on @Telstra 2/11, still no phone or internet.I have to use mobile internet despite paying for a landline/internet service from Telstra.

  • stinginthetail Queen NomNom De Plume (@stinginthetail) reported

    @judyvw2 I don't think we know how bad Morrison was yet. Howard dragged us into wars, sold off Telstra then pretended he'd made a profit on the economy, and gaslit the nation too.

  • JKydas Jim Kydas (@JKydas) reported

    @Telstra @Telstra simply cannot take an order and let people wait and wait and in the background cancel the order and not even have the courtesy to tell them. Very bad service. You obviously made a mistake and not willing to fix it. 0/10 service.

  • G_Robinson_75 glen robinson (@G_Robinson_75) reported

    @AustralisPiper @Mike727health And yet my NBN drops out. Maybe Telstra should move to the moon if the signal is that good

  • M_a_r_ke Marke (@M_a_r_ke) reported

    @MarySplainer @Roger_J_Penman @Optus And im not an optus customer telstra all the way

  • heman8787 Himanshu Sheogaonkar (@heman8787) reported

    @Telstra Hi jay, yes i did twice, apparently 4G was also down.

  • AdamChuckNorse Adamn73 (@AdamChuckNorse) reported

    @Telstra No. I no longer have a Telstra service and no longer live at the address where I had the service. Where will the bank cheque be sent to?