Telstra Outage Report in Mackay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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DeusINXS
(@VoxExSinister) reported
@markhumphries Australian Telcos have always been **** like this. When I first moved out of home in the early 80s as an impoverished teen, living on $36/week, Telstra wanted $260 to get a bloody phone line installed, which I obviously couldn't afford.
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The Weatherboard Nine 🕘
(@Gruffy666) reported
@BirminghamAg @originenergy Well done Origin. If only I could get Telstra to respond on a similar issue...
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Olly Rooster
(@OswaldRooster) reported
@Telstra you have locked MY outright phone to your network and I am getting the run around trying to get it unlocked. How the hell to I cut through the bullshit and get someone to actually help?
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polarubia🪺
(@polarubia) reported
@Telstra_news So much for my phone data running out 3 days after it kicked in for a new service period! I have even worn Telstra for 10 years and suddenly this & last month my data disappears poooffff! Not Happy Jan! #Telstra I’m over it! Calling waiting talking to a machine
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Activista
(@Lilipealea) reported
@ShiannonC Years back a female neighbour could not get Telstra to change a service because she wasn’t the main account holder - husband was. He was AWOL. She rang them back and said she was ‘Ian’ and it all happened without a glitch. Stupid stupid and v frustrating.
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Olly Rooster
(@OswaldRooster) reported
@Telstra that what i am told but it is definitely locked and to Telstra, so who can actually fix this mess
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Josh Maddison
(@eljosho1102) reported
@RebeccaHuntley2 to be honest you would have that issue with most telcos these days 🫤. Last time I had to ring Telstra to resolve something I was on hold for 1 hr and that's why I often just go to the nearest store to resolve a problem before I try ringing, 80% of the time that strategy works
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Poiter 💎🍷🎶
(@di4pete) reported
@ShiannonC Went thru something similar when closing my 86yo MIL Telstra account. I threatened to close my $300/mth business with them before they would comply. They and other “service” providers play to the same flim flam playbook. Truly exhausting, welcome to the 21st Century 😐
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🌈sugarycoke💉x5!
(@62Coke) reported
@ShiannonC Had the same problem with Telstra. Mother was dysphasic and bed bound, paralysed down 1 side. I had POA They insisted on talking to her.
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kath sass
(@sassyairlines) reported
Hey @Telstra I think you need to fix your systems. You tell me to pay my bill online or via the my Telstra app… so I sign in, click pay now… and then it asks me to sign in…. And is stuck in a loop. So like how can I pay it online?