Telstra Outage in Traralgon, Latrobe, State of Victoria

@Telstra (along with the period 5th April to 19th May that the service wasnt working)

@Telstra Hi again @Telstra Now I want to cancel my bundle and I can't get through to do it. Told by IVR that you can't take my call and hung up on. I will keep trying but need a credit for any charges from today onwards

@TimManderMP @Telstra Look forward to your support of the nationalisation of Telstra

@Telstra @TimManderMP Their support system sucks.

@emichaelbrones @CannoliZoomer Brb calling telstra support to thank them for their honesty

@Mel57333767 @Telstra @jimeoin It's been a painful process for me. I cancelled my services on Monday morning after many years but still they haven't properly cancelled my account. Until they do I can't connect a new service. I'll never return as a customer after this.

@HullKiwi Yahoo 7 said Optus hoping 9 don't pick up streaming rights so can bid. It's never been part of Telstra deal with NRL. This is all about blaming someone else because stakeholders realise fox have up revenue for deal and 9 got bigger discount and could get more than they did

@Telstra .. but it’s not a normal billing issue so it needs a phonecall but the call I received was rude and hung up without helping me cos the internet service WHICH YOU PROVIDE could not open the page fast enough! Makes me really angry and sad that a brand I support doesnt care

I hate to use twitter to call out brands for poor customer service! But I have absolutely no other way of contacting @Telstra and when I am treated so poorly by a ‘customer service’ agent it leaves a poor taste in my mouth! I have a billing issue which I am trying to resolve ....

@Telstra I'm trying to fill out a complaint form but the information squares don't fill my name or account number, despite me being logged in. I do it manually but it won't record it. Going around in circles!!😡