Telstra Outage Report in Wollongong, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Wollongong, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (43%)

2. 

   Phone (24%)

3. 

   E-mail (21%)

4. 

   Wi-fi (8%)

5. 

   Total Blackout (2%)

6. 

   TV (2%)

Community Discussion

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Telstra Issues Reports Near Wollongong, State of New South Wales

Latest outage, problems and issue reports in Wollongong and nearby locations:

• Ms-Nat, #ProudProle (@NatalieMoran20) reported 2 years ago from Wollongong, State of New South Wales

  Who rings octogenarians at 7pm on a Sunday to confirm that a problem they didn’t even know about had been rectified to their satisfaction? @Telstra you do-why? Thanks for the distressed elderly rellies,thanks for the missed call I couldn’t return, thanks for the cold dinner 🤬

• Lachlan (@LockAce1) reported 4 years ago from Wollongong, State of New South Wales

  @Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

• Naomi Elle (@naomi_t_81) reported 4 years ago from Wollongong, State of New South Wales

  @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

• Naomi Elle (@naomi_t_81) reported 4 years ago from Wollongong, State of New South Wales

  @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

• 💧Michael Lodge (@michael50lodge) reported 4 years ago from Wollongong, State of New South Wales

  @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

• Ben (@iB3nji) reported 4 years ago from Wollongong, State of New South Wales

  @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

• Ben (@iB3nji) reported 4 years ago from Wollongong, State of New South Wales

  @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

• Danielle Moustoukis (@dan69rr) reported 4 years ago from Wollongong, State of New South Wales

  @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

• Dr Bronwyn Carlson (@BronwynCarlson) reported 4 years ago from Wollongong, State of New South Wales

  @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

• Dr Bronwyn Carlson (@BronwynCarlson) reported 4 years ago from Wollongong, State of New South Wales

  @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

• Dr Bronwyn Carlson (@BronwynCarlson) reported 4 years ago from Wollongong, State of New South Wales

  @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

• Dr Bronwyn Carlson (@BronwynCarlson) reported 4 years ago from Wollongong, State of New South Wales

  Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

• Kaan Kaban (@IamKaanKaban) reported 4 years ago from Wollongong, State of New South Wales

  @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

• MickintheGong (@MickinGong) reported 4 years ago from Wollongong, State of New South Wales

  @PhilGould15 Yes..I think it's a Telstra issue

• Marie (@mariewalsh18) reported 4 years ago from Wollongong, State of New South Wales

  @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

• 💧Michael Lodge (@michael50lodge) reported 5 years ago from Wollongong, State of New South Wales

  @macsween_prue @Telstra Of course sensible people will hang up on you

• Danielle Moustoukis (@dan69rr) reported 5 years ago from Wollongong, State of New South Wales

  @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

• Shane Szakacs (@Shane_Szakacs) reported 5 years ago from Wollongong, State of New South Wales

  Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

• Ben (@iB3nji) reported 5 years ago from Wollongong, State of New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

• John Roach (@cambuslangtrain) reported 5 years ago from Wollongong, State of New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Extranious A (VIC/Tim) (@AssExtranious) reported 2 days ago

  Thanks a bunch @Telstra I have been trying to remove the NBN service from the house I sold for a month. I’ve been billed for a service I asked repeatedly to be closed. Finally I got Mr Helpful on the phone and he removed it. And every other service, including my email account, after being explicitly asked not to. I have the screen shots. Now … the crack team who can may possibly restore it are sleepy bo bos because they only work until 5pm. Pathetic.

• Extranious A (VIC/Tim) (@AssExtranious) reported 2 days ago

  Thanks a bunch @Telstra I have been trying to remove the NBN service from the house I sold for a month. I’ve been billed for a service Inasked closed. Finally I got Mr Helpful on the phone and he removed it. And every other service, including my email account, after explicitly asking not to. I have the screen shots. Now … the crack team who can may possibly restore it are sleepy bo bos because they only work until 5pm. Pathetic.

• UNDEAD KING (@BRONXO69) reported 2 days ago

  @DFactualists @Telstra Telstra reckons I applied for nbn and put a appointment for a nbn connection tech to set up the nbn. I never applied for nbn I only got a phone esim and own the phone out right. The complaint has taken more then 7 days about it

• UNDEAD KING (@BRONXO69) reported 2 days ago

  @DFactualists @Telstra Telstra reckons I applied for nbn and put a appointment for a nbn connection tech to set up the nbn. I never applied for nbn I only got a phone esim and own the phone out right. The complaint has taken more then 7 days about it

• Here’s Johnny! (@BrumbyinTahland) reported 3 days ago

  @D_LittleproudMP What did you do about it in your 9 years in government? Nothing positive. Remembering it was Howard government that privatised Telstra who you would need to provide this service.

• Lynne Townson (@LynneTownson) reported 3 days ago

  @BazzaCC @Telstra We're in the middle of this crap too at the moment, NBN is a joke at our place.

• 💧Ron Jones❄💧 (@RBJRON) reported 3 days ago

  service fails. I don't know how long I will be able to stay online, it depends on how windy it becomes. Such are the **** services provided by Telstra and NBN

• Elizabeth Blackwell (@EBlackwell6280) reported 3 days ago

  @Matt_Camenzuli I use Telstra mobile and broadband and Express VPN. When I turn on the VPN the evil pieces of flesh @telstra slows the download speed. Turn it off, back to normal. Turn it on, slowed down again.

• Samuel Jack (@jackalmuse) reported 3 days ago

  @Telstra Hello. I received an email informing me that my bill is going up, yet again, for the same service, during a #CostOfLivingCrisis. I live on the DisabilitySupport Pension and #Telstra is pricing me out of my Upfront Mobile Plan. Then I see an ad on #Instagram, that new Upfront customers are getting $20 off per month for 12 months if they sign up before June 30! But a loyal customer like me, who always pays their bill, gets charged more. This is such a slap in the face to all your loyal customers, I think we should receive the discount too. This is disgusting.

• Colleen Gleeson (@gleeson_colleen) reported 3 days ago

  @BazzaCC @Telstra There is a communication ombudsman. Your local member will be able to help you get the number. Your problem will get fixed smartly.