Telstra

Telstra Outage Report in Wollongong, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Wollongong, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Wollongong, State of New South Wales 10/13/2024 10:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Wollongong, State of New South Wales

Latest outage, problems and issue reports in Wollongong and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • yah8364 Bob the biker 🚲🚲 (@yah8364) reported

    @RoryRonaldo @BromptonJnMelb @CyclingSolutio1 Melbourne to Sydney (what this post is about) has just about complete 4G coverage with telstra along the route, according to the telstra coverage map. Some signal boosters on trains and there would be no issues. Satellite uplink is needless cost and hassle

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    The usual lack of customer service from @telstra. Call them. Opt for a call-back ‘cause they’re all busy. Call back is automated. Tells me they can’t find a suitable person to help me. Hangs up on me. I guess they’ve all gone home!

  • tweetingtechno Tweeting 'Minister for Everything' Technology (@tweetingtechno) reported

    @erfbeeass @AGLEnergy I nearly had an ****** just thinking about one of those. The pit with the old Telstra crap fills up with water every time it rains, so you can imagine the service.

  • GameSlayer63 GameSlayer (@GameSlayer63) reported

    I Swear Telstra Want To Fix Thier Internet or **** Will Hit The Fan and The Best Internet My *** My ***** Would have Better Internet

  • RHIIINOO_TV rhiiinoo (@RHIIINOO_TV) reported

    @Mattox_81 @Aussie_BB Yeah I did the switch from Telstra... Aussie is good had issues at the start with outages and planned outtages but last few months have been great with tho @Aussie_BB

  • bigyahu alan jones (he/him) (@bigyahu) reported

    @danilic Well, except for those times I want to know what the tech support man at the Telstra shop said about why Dad's phone couldn't make calls.

  • dontcallmekatie DCMK (@dontcallmekatie) reported

    @manversusbean @Telstra They are all terrible. #crankykate

  • Pentanol ABCFIRE (@Pentanol) reported

    @Telstra It's still a big issue. Ive been going to a cafe in Eastwood would also said they're having issues with EFTPOS payments. Going outside signal is slightly better but I can't go on mobile internet for large periods since Thursday. Please assist asap

  • Elli_ha Ellie (@Elli_ha) reported

    @Telstra 5412 Riverton our modem keeps cutting out i have turned it on off again still not working

  • SeedyFella Sam (bunny) Warren 🐇 (@SeedyFella) reported

    @ohlordhecomin No that's not right. Telstra post paid you get 40GB of data that slows down if you go over for $58 a month. That's the plan I'm on. I own my phone!