Telstra Outage Report in Wollongong, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wollongong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Wollongong, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
City | Problem Type | Report Time |
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Wollongong, State of New South Wales
Latest outage, problems and issue reports in Wollongong and nearby locations:
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沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
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Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Marie (@mariewalsh18) reported from Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Cath L (@Cat41968) reported from Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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InkedArticles (@inkedarticles) reported
@9NewsAUS @heinkealex Great job Telstra looking after the customer 👊👍
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angela rubin (@angelar68197975) reported
@Telstra That will undoubtedly take another at least thirty minutes of my time to negotiate.. Those of us not Tech savvy don’t find your Help sites easy
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Cork Edwards (@corkedwards84) reported
@Telstra The issue with mobile outage is that there is never ever reception here despite 3 new towers being erected I the area. I have always needed to use wifi calling in this house/neighbourhood because the coverage is so poor. And now I have no fibre connection, I have no calls
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Carolyn Griffiths (@winludivine) reported
@RedFiddler @Telstra How do people cope with these complex and money draining corporations? It is the same here. Trying to cancel anything, move anything, make enquiries etc is impossible. We are held in their vu e like grip. Powerless. You have my sympathy.
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Colin R. (@P392SUM) reported
Didn't @telstra bring its "support" services back on-shore? Using the app to get assistance is still a really, really bad experience. Still feels like it's designed to make you give up and go away.
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angela rubin (@angelar68197975) reported
Telstra four days still no Internet..No emails I’m paying for this down time When and how will you COMPENSATE YOUR Customers!!!!???!!!!!???!!
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Miike (@staunchdiablo) reported
@9NewsAUS @heinkealex Telstra ceo: should we compensate our customers for this problem we have caused, no let's increase their monthly plans just in time for Christmas. Merry Christmas from Telstra
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Noel (@NoelBt) reported
@rikiya_shiro @9NewsQueensland @heinkealex telstra was not hacked, you were sucked in by the clueless immoral and clickbaity gutter trash this mob call journalism the same customer information is lawfuly published online for millions of others to access, its called a phone book
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Panda_Frog (@PandaFrog33) reported
@Telstra once again you ******* bastards had a data leak. this time is really unaccusable since it should of never happened
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Zoran Delovski (@ZDelovski) reported
@Telstra It’s her mobile phone service… She’s on SOS. What’s that got to do with NBN? Been like this for 2 days