Telstra Outage Report in Wollongong, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
The latest reports from users having issues in Wollongong come from postal codes 2500.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wollongong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 05: Problems at Telstra
Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (24%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Wollongong, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Wollongong, State of New South Wales
Latest outage, problems and issue reports in Wollongong and nearby locations:
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Cath L (@Cat41968) reported from Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Marie (@mariewalsh18) reported from Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
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MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.
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Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Kidman (@alexkidman) reported
@JamesPinnell @Telstra Pedantically: Literally the first line of the linked page is "If you believe that you have experienced misuse or abuse online, and have technical details to show that it originated from a Telstra service..."
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Critical-thinking (@Critica01625647) reported
@PSyvret ... believe it or not the service at telstra has improved.
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Robert G Green (@Robert_G_Green) reported
@rachael_rose78 @SharnelleVella Telstra is half the problem. Sure
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Realms (@NotRealms) reported
@Jokerdznn you problem, works on every device in my house optus & telstra
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Wyvernsrose🐲🐉🐔🐣🐈⬛ (@wyvernsrose) reported
@alexmakin @shaeganvishal @Telstra oh no absolutely.... travel wise though regardless of provider the costs it carries its not a service I utilise it was a nightmare when the boss travelled and didn't tell me because it meant my phone bill would explode those weeks and not by a little
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Alex Kidman (@alexkidman) reported
@Telstra Nothing unique about this one you wouldn't already hit a million times a month (13 million, even). And your form asks if it originated on the Telstra network -- there's no way for a consumer to know which network the call came from!
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Jamie O'Donnell (@odonnellbuckets) reported
@OnceWereRadical @Telstra @TelstraEnt Hey mate the employees name isn’t Josh. I’ve had the same service from him. His name is Phil McCracken
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The Boardroom (@Boardroom_Melb) reported
Our phone lines are down - please email or contact us via Twitter. The transition to an NBN phone system as Telstra is removing copper lines is the issue. We are sorry for any inconvenience and are working on resolving this as soon as possible.
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Dr. Antonio Dottore (@aDottore) reported
The service is by @Telstra (if that matters?)
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Official WOOF (@OfficialWOOF) reported
@JayPeeterman @Optus You're not going to get it from Telstra/Optus, they're not focused on the customer and their customer service experience is an automated sham of an effort. Customer Service matters and it became clear its not a high enough priority for them.