Telstra Outage Report in Wollongong, State of New South Wales
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The latest reports from users having issues in Wollongong come from postal codes 2500.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wollongong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Wollongong, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
City | Problem Type | Report Time |
---|---|---|
Wollongong | Internet | |
Wollongong | Total Blackout | |
Wollongong | Phone | |
Wollongong | Phone | |
Wollongong | Internet | |
Wollongong | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Wollongong, State of New South Wales
Latest outage, problems and issue reports in Wollongong and nearby locations:
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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QuokkaQ
(@cary_54) reported
how long does it take @Telstra to provide a paid service and unlock a phone? - over two months, blaming the customer, multiple complaints ombudsman involvement - still no closer @TelcoOmbudsman @andy_penn
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Dave Ray
(@daveray99) reported
@Telstra @SteerableWizard I'm still waiting for my issue to be fixed???
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🌸 MadMelbourne 🌸
(@melbstormrocks) reported
@midlife_rant I laugh out land every time I hear the Telstra ad about local knowledge an why they are bringing their call centres back to Australia like they give a damn about their customers. I'm sure it has nothing to do with people switching in droves, even life long Telstra customers.
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Angie Adamson
(@serehfas) reported
My journey to just make it back on line in tine to see #Albo accept: At 8.30pm here, @telstra data broke down AGAIN for the whole town. I had to go get an @optusinc data sim from the all night servo, YAY! Then their webpage activation wouldn't work, wasted half hour! 1/
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👠 ☔ 👌🇦🇺 🏳️🌈🌸🇺🇦 Balaclava woman
(@Terri_1987a) reported
@RoadknightThe I had a speed issue similar to that and it turned out that I had a faulty socket at the connection point to the house. Took NBN and Telstra months to find it.
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Suziekue
(@bantambaby) reported
@Telstra Thanks Kaitlin. I got an email message last week about my service being slowed because I was reaching my limit (have visitors in my house). But I am paying for unlimited internet. Could you explain for me please?
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Dave Ray
(@daveray99) reported
Huge thanks @Telstra. Travelling overseas for the first time in 2.5years: 1. Intl roaming pass ($15/day) 2. Said pass doesn't work 3. Try Help desks: bot chat directs to call centre 4. Call Centre queue too big; directs to bot. 5. Call Centre now closed. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Kye Rosendale
(@WonderDalek) reported
@xFaeryPrincessx @Pommster76 And if your building manager or realtor complains, tell them telstra arranged this to fix a fault which was impeding their ability to provide a reliable voice service to you
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TheRoadknight
(@RoadknightThe) reported
@truthseeker4216 We're near a polling booth which has had hundreds queueing for up to an hour, bored and on their phones. The same occurs during school holidays, long weekends and when the street festival is on. Telstra does nothing to fix this capacity problem.
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Angie Adamson
(@serehfas) reported
@Telstra Thanks Vicky. When we have no data, we can't use the 24/7 app, you know? So its an Optus sim for us. I can't believe when they put a temp service in while works were done on the tower here, that they didn't anticipate the extra load on election night!