Telstra Outage in Wollongong, State of New South Wales

@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

@nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

@nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

@LoneVaultWander Being in one of the housing estates ruined by @Telstra due to their pair gain nightmare...I never even had proper internet...never had a squad. There is so much of the 2000s people took for granted I never had!

@TurnbullMalcolm Tying the new NBN to the old lines was a horrible mistake, and you were warned well enough. @Telstra's ***** little secret of the pair gain system installed in 1994-2000 kept a lot of homes in housing estates to 28.8kbps till 2012!

And no customer service from @Telstra

Apologies to anyone trying to phone or email my #wollongong office this morning. Phones and internet still down since yesterday and between @NBN_Australia @TPG_Telecom and @Telstra no one seems to be able to fix it. Trying to get a phone diversion set up atm.

Good morning @andy_penn I have an update on my 80+ year-old MnLaw. No don't get too excited @telstra haven't fixed the issue after THREE MONTHS investigation, THREE WEEKS Escalation, Tree Case Managers and one @ACCAN_AU .. the assigned # goes straight to v/m, not unknow

@Telstra Im guessing that the outage around williams landing is the reason my nbn box keeps making a clicking sound.

@mohanna @PapaFlerf @flateartherx @BertieSlack2 @AstroYogi101 @terra_plana27 @floyd_marston @TheWrongQuest @earthisaglobe @funkcreep44 @James2012 @AustralisPiper @LaikaAndYuri @Motshi3 @goofy_1_goofy @fiOP2UUoa84V @experience_777 @goofy2goofy1 @Starman0620 @ashoukaFE @RealityToday3 @_666_33 @THUNDERTALK3 @FlatEartherMatt @LarryJe37693468 @sonoftruth_ @MrReali05459432 @Maxim_Thrax @0_s__ @JimSanoBC79 @RyaanFEP @slayckx @Metrek13043 @YouTube @V4Vendetta2017 @Wifizoom @TheFlatEartherr @Gylauer @Rosalili17 @harmayani_fe @MathPowerLand @richardbranson Well I certainly don't have a problem with GPS - use it every day! When I travel to the country, when I am miles from any towns, phone/data cut out but GPS still works!! If I was on the Telstra network phone/data would not cut out cos they have .... SATELLITES

@Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...

@Democracylover7 @MadMax_0_1984 @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Well my decision to get #nbn was part guided by the decision for @Telstra to cut my 10yr old internet service off without so much as a phone call, txt or email. #auspol

WTF is going on with @Telstra #4G #premiumproduct #premiumprice #standardconnection

I swear to **** if I hit that home button that takes me to the Telstra home page one more time I'm gonna punch myself in the ******

And more @Telstra ripping off it's loyal customers.They never told me the exact monthly bundle I have been paying for has been $30 cheaper for ages! And no, sorry, you don't get a refund for being overcharged. That isn't fair either @acccgovau #saparli Telstra must notify you

@Telstra Rockingham W.A. 6168 NBN internet is out since 10:40am today & still ongoing. No outage yet clearly there is one. Plz just fix it plz!

Totally unhappy with @Telstra customer service. They confirmed plan cancellation same day but emailing me bills instead. Either executives are lying or they're force selling customers. SR 1-2268810912673 INT 1-2262562760032