Telstra Outage Report in Wollongong, State of New South Wales
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The latest reports from users having issues in Wollongong come from postal codes 2502.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wollongong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (32%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Wollongong, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
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Community Discussion
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Telstra Issues Reports Near Wollongong, State of New South Wales
Latest outage, problems and issue reports in Wollongong and nearby locations:
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
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Cath L (@Cat41968) reported from Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Marie (@mariewalsh18) reported from Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.
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Ben (@iB3nji) reported from Wollongong, State of New South Wales
@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.
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💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Maude Nificent (@maudenificent) reported
australian twitter does anyone have a preferred mobile phone provider? - i rarely make calls, just occasional text for security purposes, so don’t need tons of data - desperate for a provider where i can speak to a human if there is a problem (so NOT optus telstra etc) tyia
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YJM JOKER (@GFX_FOR_JOKER) reported
@Telstra @BigBounty5 pls i also need help
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Alex McLeod (@AlexMcleod8888) reported
@Telstra Like Telstra ignores or uses idiotic chat bots for their abysmal customer service?
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10 OH! 4 VR (@plasmo) reported
@abc_nuwus @Telstra tell ya boss to fix the ******* country landlines you ********
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Finn (@obamalover_70) reported
@Telstra We’ve had to go through these basic steps about a half dozen times and it never got taken any further y’all just gave up and decided that we’d be happy with an unusable internet service if we got $20 off our phone bill.
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Finn (@obamalover_70) reported
@Telstra NBN connection through Telstra (when it actually works), but I can’t tell you anything about the get help tab as I don’t have a my Telstra account (it’s my mum’s service, but this lunacy is affecting everyone in the house equally)
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Finn (@obamalover_70) reported
@Telstra We’ve completed this troubleshooting several times. One time you guys even said it had been resolved when it clearly had not been. We’ve had issues with our service for weeks and have contacted support numerous times and been brushed off every time. Completely unacceptable.
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lisa shapovalova💞 (@lisashapovalov7) reported
cancel Telstra
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Jack Isaac (@jackisaacwise) reported
@fictillius Four hours multiple countries various confirmation codes and ultimately a complaint to the telephone ombudsman by me and my wife got a text from Telstra acknowledging they received a complaint and will be in contact with her fmd.
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Finn (@obamalover_70) reported
Really wish @Telstra would stop telling us to try things on our end to fix our internet when we have everything set up correctly and this is very clearly a problem with either their service or their infrastructure