Telstra Outage Report in Wollongong, State of New South Wales
Some problems detected
Users are reporting problems related to: phone, internet and e-mail.
The latest reports from users having issues in Wollongong come from postal codes 2519.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wollongong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at Telstra
Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Phone (39%)
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Internet (38%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Wollongong, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
City | Problem Type | Report Time |
---|---|---|
Wollongong | Phone | |
Wollongong | Internet | |
Wollongong | Internet | |
Wollongong | Total Blackout | |
Wollongong | Phone | |
Wollongong | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Wollongong, State of New South Wales
Latest outage, problems and issue reports in Wollongong and nearby locations:
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Ms-Nat, #ProudProle
(@NatalieMoran20) reported
from
Wollongong, State of New South Wales
Who rings octogenarians at 7pm on a Sunday to confirm that a problem they didn’t even know about had been rectified to their satisfaction? @Telstra you do-why? Thanks for the distressed elderly rellies,thanks for the missed call I couldn’t return, thanks for the cold dinner 🤬
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.
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Lachlan
(@LockAce1) reported
from
Wollongong, State of New South Wales
@Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cez
(@Claire_Juranic) reported
Also gotta mention the Telstra guy is treating me like an idiot, because it is obvious to sogn in with Twitter. I could even hear the sigh in the message “just log in”
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the common mans thoughts 💉
(@common_mans) reported
@Telstra Got it written down, does it matter ? Point is,I went to the Telstra store, where, people would expect issues with Telstra would be resolved, too much red tape instead of customer service.
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Caleb Odgers
(@calebodgers) reported
@Telstra Fixed service
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Justine Pewler
(@justine_pewler) reported
@JamieNicolaou @Telstra Thought our rural @telstra service was ****. Been in Bendigo for two days and think our poor service at home maybe the norm.
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Ronaldo
(@ronnyjimmylaw) reported
@whittyjules @Telstra Try TPG, much better customer service than Telstra and Optus
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James Hutcheon
(@hutcho66) reported
@fictillius This to do with the Telstra and TPG-Voda agreement? Is it being seen as a bad thing? I only get the positive spin from work haha.
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Aimee Maree
(@aimee_maree) reported
@Telstra How can you just tell someone that they have a back order? How can you not call them? I get an sms? and I am told “weekly updates” how do I cancel the service
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JSpeaks
(@JDoug1973) reported
@whittyjules @Telstra Exactly the same with Optus today. Gave up after 50 mins , self service doesn’t work either. Hopeless. Thinking there is a lot of network outage linked to the east coast rains.
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The Grand Ducal Queenslander
(@ChrisCourtney4) reported
@RayMondeDeux I'm looking for a small rural museum where the current set ups all leveraged off existing Telstra infrastructure is at capacity and needs to support up to 100 users on wifi points... Were you able to deal with or discuss needs with sales agent?
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Aimee Maree
(@aimee_maree) reported
@Telstra I have sent a DM I will not be paying for a service I am being told I need to wait for a modem to access, I would prefer to cancel and get another provider can someone please answer my DM