Telstra

Telstra Outage Report in Wollongong, State of New South Wales

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The latest reports from users having issues in Wollongong come from postal codes 2500.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Wollongong, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Wollongong, State of New South Wales 11/05/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wollongong, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong Internet
AustraliaWollongong Total Blackout
AustraliaWollongong E-mail
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone

Community Discussion

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Telstra Issues Reports Near Wollongong, State of New South Wales

Latest outage, problems and issue reports in Wollongong and nearby locations:

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • LockAce1 Lachlan (@LockAce1) reported from Wollongong, State of New South Wales

    @Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisLickytung Chris Lickytung (@ChrisLickytung) reported

    Forced to have @Telstra, which means I'm stuck with 100Mbps down until upgrades. internet dies today, forced into 4G backup...check Telstra website for any issues with net and this is all I get; Reason: Unplanned service interruption Estimated restoration: 7:00 pm | 29 March.

  • faeboy Eidann (@faeboy) reported

    Hey @Telstra you know what's good? Actually calling your customers back when you say you will.... Your customer service just isn't there.

  • Experiment282 Experiment 282 (@Experiment282) reported

    Supposed to go into the office today, slept in but I've still got this cough kinda,so I'm like okay I might go in another day then boom, Telstra outage. Going to the office anyway but my anxiety levels are through the roof.

  • carlaleeB Carla Beattie (@carlaleeB) reported

    Telstra Gold member support is 💩@telstra How can messenger be better than people -2 hours !!!!

  • pennyfortheguy Penny (@pennyfortheguy) reported

    WTF is this Telstra ad about? #MAFSAU

  • Poppy45854074 Poppy (@Poppy45854074) reported

    Alyssa seems unstable enough for her precious chialled to actually be a 34-year-old man who works as a sales manager at Telstra #mafs #mafsau

  • DilzTheLegend Dillmer Rabino (LPT) (@DilzTheLegend) reported

    Looking back How I got into Big bang theory was weird. I working at Telstra jn SMF before and my very first ever call as a CC was an old woman and it took me time to get her issue down and resolve it (lol first timer). She kept going on and on about BBT of how good it was and

  • LadyCBean1966 Lady C. I say it as I see it. Honesty/integrity (@LadyCBean1966) reported

    We're having a power outage for up to 7hrs. I'm registered as a life support customer with energex & origin & telstra so if my power goes out they fix it urgently, but tomorrow is a maintenance issue. There's oil all over some equipment & it has to be replaced. Feeling anxious.

  • CameronGilroy Cameron Gilroy (@CameronGilroy) reported

    Hey @Optus, I've been experiencing network issues in Tumut for the past few weeks. It's become difficult to make clear calls, so I've had to rely on my @Telstra number. Can you please look into this? Thanks!

  • Jeffrey_Addison 🄹🄴🄵🄵 🄰🄳🄳🄸🅂🄾🄽 (@Jeffrey_Addison) reported

    Hello @Telstra My parents in law in 4055 Brisbane have been without a landline phone since last Sunday when it went out during a storm. They're elderly. They don't have/cannot afford mobile phones. My wife's father has a serious medical condition. When will you fix it?