Telstra

Telstra Outage Report in Wollongong, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Wollongong, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Wollongong, State of New South Wales 11/26/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Wollongong, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong Internet
AustraliaWollongong Total Blackout
AustraliaWollongong E-mail
AustraliaWollongong E-mail
AustraliaWollongong Phone
AustraliaWollongong Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Wollongong, State of New South Wales

Latest outage, problems and issue reports in Wollongong and nearby locations:

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • thedjosbourne ~ daniel ~ (@thedjosbourne) reported

    @Telstra Yes indeed I am. My wifi was working then stopped for no reason. My wifi box's light is usually green and is now blue. Any fix for this?

  • pugsley551 Annemarie (@pugsley551) reported

    @Telstra @noreasonspec My NBN black box is overheating. Keeps shutting down. For 3 months I’ve been trying to get it replaced via Telstra. Only works if I run a strong fan on it. Hours of calls. I complain again to get another technicians appointment for Monday .. Telstra calls ... it’s canceled.

  • SvenIngeErikss1 Sven Inge Eriksson (@SvenIngeErikss1) reported

    @Ella302008 Telstra teamed up with Ericsson to upgrade its network capabilities, becoming one of the first communications service providers in the world to reach this milestone.

  • CSCS_pool CloudStruct Cardano Staking (@CSCS_pool) reported

    @matiwinnetou While this is technically correct, it's pretty far fetched. The same could be said for Comcast or Starlink or Telstra. That's why we have diversity in the network. Nobody is at the mercy of anyone. If a cloud provider ***** around, I go somewhere else. They're my pool keys.

  • noreasonspec The Windjamming Chocobo💉💉🚀 (@noreasonspec) reported

    @pugsley551 @Telstra reason i ask is i had this problem a while back (modem would lose its upstream connection). On really hot days it would go down and come back in the night tech came out and it was a corroded piece on the power pole. He replaced it.

  • hoges_au hoges_au (@hoges_au) reported

    @Telstra Honestly don't know where it's gone, I'm just counting down the days till my other provider takes over...

  • HuyTran2011 Huy Tran (@HuyTran2011) reported

    @Telstra 4G data is not working inside Highpoint Shopping Centre, VIC. Itt has been like this for months 😫

  • michaeljames947 Mike Hutchinson (@michaeljames947) reported

    @herodfel I hope they don’t realise that CBR Free WiFi is a false flag operation to divert attention from the 5G operation that Bill Gates is aiming at them from the Telstra tower on Black Mountain with the support of George Soros, channeled through ASIO...

  • panondo Patrick Dockhorn (@panondo) reported

    @Telstra Thanks for your help, but the fact that we couldn’t activate the prepaid Telstra Sim in time as expected meant we had to switch providers now.

  • Zqor_ . (@Zqor_) reported

    so @Telstra it does seem my internet is a little slow at the moment, i am hoping you will be able to fix this as i am about to join a very important business meeting online, please get back to me so we can sort this out