1. Home
  2. Companies
  3. Telstra
  4. Wollongong
Telstra

Telstra outages and service status in Wollongong, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Wollongong, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Wollongong, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Wollongong, New South Wales

Latest outage, problems and issue reports in Wollongong and nearby locations:

  • MischNarracott
    Michelle Butterfield (@MischNarracott) reported from Wollongong, New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • dan69rr
    Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • AlexBrangwin
    Alexandria Brangwin (@AlexBrangwin) reported from Wollongong, New South Wales

    @LoneVaultWander Being in one of the housing estates ruined by @Telstra due to their pair gain nightmare...I never even had proper internet...never had a squad. There is so much of the 2000s people took for granted I never had!

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

  • michael50lodge
    💧Michael Lodge (@michael50lodge) reported from Wollongong, New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • naomi_t_81
    Naomi Elle (@naomi_t_81) reported from Wollongong, New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

  • mariewalsh18
    Marie (@mariewalsh18) reported from Wollongong, New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • shenmaxiu
    沈马修 (@shenmaxiu) reported from Wollongong, New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • NatalieMoran20
    Ms-Nat, #ProudProle (@NatalieMoran20) reported from Wollongong, New South Wales

    Who rings octogenarians at 7pm on a Sunday to confirm that a problem they didn’t even know about had been rectified to their satisfaction? @Telstra you do-why? Thanks for the distressed elderly rellies,thanks for the missed call I couldn’t return, thanks for the cold dinner 🤬

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • LockAce1
    Lachlan (@LockAce1) reported from Wollongong, New South Wales

    @Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • Shane_Szakacs
    Shane Szakacs (@Shane_Szakacs) reported from Wollongong, New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • oohaah_67
    Steph McG (@oohaah_67) reported

    @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

  • AussieLeafsDan
    Dan 🇦🇺🇮🇹 (@AussieLeafsDan) reported

    **** you @Telstra your service has been ******* horrible over the last 2 weeks, calls just drop out, barely any reception in built up areas, videos not loading getting the wheel of death and then you send me a notification that my bill is going up by $4 a month. Get ******!!

  • TasTurboChook
    TurboChook (@TasTurboChook) reported

    @telstra why is your mobile phone coverage in Hervey Bay QLD so poor?

  • TheRealDoc4
    Doc Haliday ⚓️🇦🇺 🇺🇦 (@TheRealDoc4) reported

    @RayJCapo79 I got eSIM when I changed over to Woolworths Mobile last week. Just need to ensure you turn off the Telstra Sim or it will keep looking for it and your battery power goes down hill. Was easy as to set up.

  • jchoop
    jchoop.hl (@jchoop) reported

    @MarkoMatvikov Hahahha no not at all, I just wanted to pass along that during the swapping over process he said the exact same thing. For years with Telstra any kind of contact had been infuriatingly terrible for him, and he couldn't speak highly enough of the Aussie people walking him through everything and being patient

  • tinyspeckofkel
    ✨ kp ✨ (@tinyspeckofkel) reported

    Hang on @onenzofficial ya what??? NO advertising, no notice, now you’re cutting off HFC cable internet that I’ve had since Telstra was a cowboy 😡🤬 But it has way less issues than fibre and wifi ****** connections. WHY DO YOU DO THIS?? First it was my Paradise net email & now?

  • Twinkocalypse
    Twinks and Totes (@Twinkocalypse) reported

    Anybody else in Melbourne experiencing very poor Telstra mobile internet access? #melbourne

  • IMudlet
    Its Mud Yam Mud (pronoun half) (@IMudlet) reported

    @SocialPiranha3 @jumbarrawa I am stuck with telstra down here and SPIN in sydney

  • dwilliamson931
    David (@dwilliamson931) reported

    @fakemetrotrains Much more competent then anything Metro can provide. It almost outdoes Telstra for being so customer unfocused

  • Michael1953_202
    Miles (@Michael1953_202) reported

    @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .