Telstra

Telstra Outage Report in Wollongong, State of New South Wales

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The latest reports from users having issues in Wollongong come from postal codes 2500.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Wollongong, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Wollongong, State of New South Wales 07/27/2024 02:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wollongong, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong.

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City Problem Type Report Time
AustraliaWollongong Internet
AustraliaWollongong Internet
AustraliaWollongong Total Blackout
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet

Community Discussion

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Telstra Issues Reports Near Wollongong, State of New South Wales

Latest outage, problems and issue reports in Wollongong and nearby locations:

  • LockAce1 Lachlan (@LockAce1) reported from Wollongong, State of New South Wales

    @Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported from Wollongong, State of New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • trishakmac Trisha Mac - 🇭🇲🇮🇹 + 日本語🎌 (@trishakmac) reported

    @7plus, get your **** sorted for Chromecast and @Telstra Tbox Olympic streaming. Last night, I had @Telstra via Twitter walk me through streaming issues because we thought it was the NBN/wifi. It's actually your apps! Prime7 has poor reception in 2575. #tokyo2020 #Channel7

  • marshman_b Ben Marshman (@marshman_b) reported

    @Telstra hi Telstra - our entire street has been down for the past 2hrs but the app still shows no issues - what is going on!!!!!!!!!

  • janellehmiles Janelle Miles (@janellehmiles) reported

    @Telstra is there an internet problem in Coorparoo? Tried using the app. Hours later still no answer.

  • davvers605 Daniel Davini (@davvers605) reported

    @Telstra Yeah tried all that Renee, went through the whole switch off and switch back on, 5 minutes on hold to let you guys try to diagnose the problem with the modem, then it said there was an issue and I would be transferred. Half an hour on hold and then suddenly cut me off. Not ideal.

  • janellehmiles Janelle Miles (@janellehmiles) reported

    @Telstra Ok I’ve officially given up now. No help from the app. Nothing. Been waiting two and a half hours for an answer.

  • janellehmiles Janelle Miles (@janellehmiles) reported

    @Telstra Over it. It reconnected then went down again. You aren’t giving consistent messaging. There’s obviously issues in this area. They bring the internet down for eight hours every couple of weeks and then in between it goes down without notice. It’s just terrible

  • dortsmaria Maria (@dortsmaria) reported

    @Telstra It’s been down for 2 days. We can’t even get Telstra to acknowledge a fault let alone fix it. I have a case number of that helps?

  • LambLetak Kate Lamb (@LambLetak) reported

    @Telstra Thx - a case Mgr has confirmed that they r sending me a new Modem - shld b here by Tuesday - that will be 3 weeks w/ out service. If that’s the problem.

  • trishakmac Trisha Mac - 🇭🇲🇮🇹 + 日本語🎌 (@trishakmac) reported

    As a person with 25 years of direct links with 日本 + as a speaker of the language, this is disheartening not to see the #tokyo2020 coverage, @7plus. If you look at @GooglePlay reviews for the app, EVERYONE is having the same access issues. You need to address this, not @Telstra

  • dortsmaria Maria (@dortsmaria) reported

    @Telstra My street was no phone or internet for 50 hours. All of my neighbours keep being told their modems are broken. I’m trying with My Telstra but I’m getting nowhere. I need to work 😩