1. Home
  2. Companies
  3. Telstra
  4. Wollongong
Telstra

Telstra outages and service status in Wollongong, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Wollongong, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Wollongong, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Wollongong, New South Wales

Latest outage, problems and issue reports in Wollongong and nearby locations:

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • mariewalsh18
    Marie (@mariewalsh18) reported from Wollongong, New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • LockAce1
    Lachlan (@LockAce1) reported from Wollongong, New South Wales

    @Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

  • NatalieMoran20
    Ms-Nat, #ProudProle (@NatalieMoran20) reported from Wollongong, New South Wales

    Who rings octogenarians at 7pm on a Sunday to confirm that a problem they didn’t even know about had been rectified to their satisfaction? @Telstra you do-why? Thanks for the distressed elderly rellies,thanks for the missed call I couldn’t return, thanks for the cold dinner 🤬

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

  • michael50lodge
    💧Michael Lodge (@michael50lodge) reported from Wollongong, New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • naomi_t_81
    Naomi Elle (@naomi_t_81) reported from Wollongong, New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.

  • Cat41968
    Cath L (@Cat41968) reported from Wollongong, New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • dan69rr
    Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • cambuslangtrain
    John Roach (@cambuslangtrain) reported from Wollongong, New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • shenmaxiu
    沈马修 (@shenmaxiu) reported from Wollongong, New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • MickinGong
    MickintheGong (@MickinGong) reported from Wollongong, New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • MischNarracott
    Michelle Butterfield (@MischNarracott) reported from Wollongong, New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • MickinGong
    MickintheGong (@MickinGong) reported from Wollongong, New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • pipefoundation
    yash (@pipefoundation) reported

    📰 NEWS: Telstra CEO gets $700,000 pay rise to $6.8m despite Australia-wide outage. Telco board cuts senior executive bonuses by total $1.3m after tech fail that affected millions Follow our Australia news live blog for latest updates Get our. Source: The Guardian World.

  • emmitt_brian
    Brian Emmitt (@emmitt_brian) reported

    @Pivotonian1838 @Telstra @News24Aust Imagine being that **** at your job and getting paid $6 million.

  • BrentHodgson
    Brent Hodgson (@BrentHodgson) reported

    @deborahbrian @aaronsmith @DHughesy Nor did the surpluses. Three-quarters of the $96 billion paid down under Howard (~$71.8bn) came from one-time public asset selloffs - including Telstra, Commonwealth Bank, DASFLEET, defence assets, Brisbane Airport, Melbourne Airport, Perth Airport, National Rail, Adelaide Airport, Darwin and Alice Springs Airports, Canberra Airport, Hobart Airport, the Australian Industry Development Corporation, Broadcast Australia (transmission towers)... A lot of those assets were sold at knock-down prices too - e.g. Broadcast Australia was sold at $650m, then the buyer sold it for twice that shortly after.

  • Peter_Lewis747
    Peter Lewis (@Peter_Lewis747) reported

    @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @diana_murphy613 Thankfully in Australia we have competition. I can get internet service from Telstra, TPG, Optus, Aussie Broadband and others.

  • howardw46
    Howard (@howardw46) reported

    @Telstra why is there very limited connection on the VLine service between Bairnsdale & Latrobe Valley? For most of the trip the train line is adjacent to the highway where connection is available.

  • STIIBTWTCFMYCGA
    DemocracyIsDead (@STIIBTWTCFMYCGA) reported

    @TopherField One of our clients had an existing telstra router just wanted an NBN connection. 2 weeks. $110 per month. I got her to contact starlink. 5 days later delivered and installed. $75 per month. Get your act together telstra. Can't be so slow anymore. There are choices.

  • grtdane
    Dane Trethowan (@grtdane) reported

    @ellensandell Poor demented greens, Telstra, Optus etc have had Data Centers around the place for years.

  • _benny4
    b (@_benny4) reported

    @chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    @NBN_Australia is a joke. For the 2nd time in 2 wks my connection is down - their fault. They can't come out to fix it till next Monday! If I can find a reputable @STARLINK installer in my regional area, I'd be thankful (Jervis Bay NSW). I'm past climbing on roofs these days. Any recommentations? My @telstra hot spotting is the pits.