Telstra Outage Report in Wollongong, New South Wales

Problems in the last 24 hours in Wollongong, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wollongong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

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Telstra Issues Reports Near Wollongong, New South Wales

Latest outage, problems and issue reports in Wollongong and nearby locations:

• 
  Dr Bronwyn Carlson (@BronwynCarlson) reported 10 minutes ago from Wollongong, New South Wales

  @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

• 
  Michelle Butterfield (@MischNarracott) reported 11 minutes ago from Wollongong, New South Wales

  @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

• 
  Dr Bronwyn Carlson (@BronwynCarlson) reported 15 minutes ago from Wollongong, New South Wales

  @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

• 
  Ben (@iB3nji) reported 17 minutes ago from Wollongong, New South Wales

  @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

• 
  Dr Bronwyn Carlson (@BronwynCarlson) reported 17 minutes ago from Wollongong, New South Wales

  @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

• 
  MickintheGong (@MickinGong) reported 25 minutes ago from Wollongong, New South Wales

  Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

• 
  Ben (@iB3nji) reported 25 minutes ago from Wollongong, New South Wales

  @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

• 
  John Roach (@cambuslangtrain) reported 29 minutes ago from Wollongong, New South Wales

  @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

• 
  Kaan Kaban (@IamKaanKaban) reported 31 minutes ago from Wollongong, New South Wales

  @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

• 
  Ben (@iB3nji) reported 33 minutes ago from Wollongong, New South Wales

  @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

• 
  Danielle Moustoukis (@dan69rr) reported 41 minutes ago from Wollongong, New South Wales

  @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

• 
  💧Michael Lodge (@michael50lodge) reported 41 minutes ago from Wollongong, New South Wales

  @macsween_prue @Telstra Of course sensible people will hang up on you

• 
  沈马修 (@shenmaxiu) reported 42 minutes ago from Wollongong, New South Wales

  @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

• 
  Marie (@mariewalsh18) reported 43 minutes ago from Wollongong, New South Wales

  @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

• 
  Ben (@iB3nji) reported 44 minutes ago from Wollongong, New South Wales

  @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

• 
  Shane Szakacs (@Shane_Szakacs) reported 45 minutes ago from Wollongong, New South Wales

  Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

• 
  Cath L (@Cat41968) reported 47 minutes ago from Wollongong, New South Wales

  @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

• 
  Danielle Moustoukis (@dan69rr) reported 49 minutes ago from Wollongong, New South Wales

  @Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?

• 
  MickintheGong (@MickinGong) reported 51 minutes ago from Wollongong, New South Wales

  @PhilGould15 Yes..I think it's a Telstra issue

• 
  Dr Bronwyn Carlson (@BronwynCarlson) reported 58 minutes ago from Wollongong, New South Wales

  Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @cats!!! (@cats2007) reported 9 minutes ago

  @Telstra Appreciate that, but I can't even. Accidentally paid bill into an old account, $ is with Telstra, but they suspended my phone. Wont fix it, even though I was told by 5 diff ppl it would be. Telstra changed to a new system but blame the customer because there's faults in it.

• 
  czntgivemethebong (@TheCword6) reported 13 minutes ago

  @Telstra your **** ****, fix the internet

• 
  Paul Christie (@007paulchristie) reported 14 minutes ago

  @Telstra Done that numerous times before, your service keeps dropping out and is unreliable for a high cost, very frustrating. But there’s nothing anyone can do just sit here and wait for it to eventually come back up.

• 
  Steven Jolicoeur (@StevenJoli) reported 18 minutes ago

  @Telstra I don't think so. This is something @tim_cook and his @AppleMusic are going to need to fix within the software. It's been 2 months and lots of people have been having these data issues

• 
  Trisha Mac - 🇭🇲🇮🇹 + 日本語🎌 (@trishakmac) reported 19 minutes ago

  @Telstra, get your NBN **** together! I have to stream the #OpeningCeremony via the 7+App due to TV reception issues with Prime7, but the internet reception is so weak tonight that it's comparable to 1996 when the Games were in Atlanta. #Tokyo2020 #telstra

• 
  beth **** alternate universe (@weedulous69) reported 19 minutes ago

  @robynsaur it’s the same as £50 in engerland money honestly **** telstra (alth I do think some of it is cos I’m paying off my phone but still)

• 
  Paul Christie (@007paulchristie) reported 19 minutes ago

  @Telstra bigpond internet down again tonight in Baulkham hills, why does this happen every night now at the same time. Rubbish service and a minimum hour on the chat help to get anywhere .

• 
  Vanessa Young (@vanessa_young56) reported 20 minutes ago

  @KateEmerson88 I had this problem last year. We do not have NBN (not available in our area). We put up a rooftop aerial and it has made all the difference even during the most torrential rain. Use a local tradie, Telstra etc. are far too expensive.

• 
  Robert Koganov (@TH3xR34P3R) reported 21 minutes ago

  @Telstra The main issue when it comes to phones, parents and improper care when given to their kids is lack of knowledge when it comes to proper controls against scam games and apps that are predatory for money.

• 
  Travis James Annabel (@Trav_J_A) reported 24 minutes ago

  @Telstra No thanks. Not interested in dealing with Telstra after having issues disconnecting my deceased father’s internet (plus other issues in years passed)