Telstra Outage Report in Cleveland, Wollongong, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Cleveland, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cleveland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (52%)
-
Phone (28%)
-
Wi-fi (9%)
-
E-mail (6%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near Cleveland, Wollongong, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cleveland, State of New South Wales
Latest outage, problems and issue reports in Cleveland and nearby locations:
-
Ben (@iB3nji) reported from Wollongong, State of New South Wales
@mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.
-
Cath L (@Cat41968) reported from Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
-
Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
-
Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
-
💧🌱pragmaticleftie 🏴🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales
@LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.
-
Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
-
MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
-
沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales
@Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra
-
Ben (@iB3nji) reported from Wollongong, State of New South Wales
@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.
-
Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
-
Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
-
Ben (@iB3nji) reported from Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
-
💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
-
Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
-
Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
-
Marie (@mariewalsh18) reported from Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
-
John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
-
Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
-
MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
-
Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Duncan McDonnell (@duncanmcdonnell) reported
@Telstra Yes. Can you just tell me simply how to cancel?
-
rod@mastodon.cloud — ロッド · カブ ● 小熊 🏳️🌈 (@rodcubkoguma) reported
@peterwalker58 @MRobertsQLD And we have all that copper to recycle from the legacy telecommunications network of Telstra when fibre optics replaces it ;)
-
VinceB (@VBontheMove) reported
@Telstra Extremely disappointed today. Telstra/nbn tech did not show. Upon investigation nbn had not confirmed apptmt. Another 4/5 business days required to fix connection. Case # 49051360
-
Duncan McDonnell (@duncanmcdonnell) reported
Almost one month without wifi & @Telstra managers can't be bothered to call to sort it out. I've lived in 3 other countries & @Telstra is - by far - the worst internet provider I've dealt with. Just one issue after another, with resolution always absurdly slow. Time to leave.
-
Carlo Guevarra (@Mvfcarsenal) reported
Hey @Telstra trying to download a bill so I can pay it but the app is down .
-
old timer (@onthehustings) reported
@FELICITY59 @PCDrVisit @Telstra Telstra just informed me there are issues with its email service nationally and it won’t be resolved for 3-5 days.
-
Carolyn Beaumont (@BeaumontCarolyn) reported
@Telstra Thanks Cas. Some of us are losing business because emails have not worked for days. My Outlook down too. Can Telstra Comms please tell the public what's happening.
-
Scott Taylor (@s_cottyT) reported
@Telstra No. The distance from the tower does nothing. This is the worst it's been for 5 years.
-
Carolyn Beaumont (@BeaumontCarolyn) reported
@Telstra Greg, Telstra doesn't seem to appreciate the significance of customers not being able to access emails for 5 days. Can Telstra please issue a media statement to inform the public.
-
Proselytiser (@TheProselytiser) reported
@Myles_Bee_Art Interesting. A few years ago I worked for Telstra, & so much time was wasted on pointless meetings it used to frustrate the hell out of me. If our corporate overlords had cut the crap out we could have easily worked 4 days a week!