Telstra

Telstra Outage Report in Kiama, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Kiama, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kiama and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Kiama, State of New South Wales 07/26/2024 23:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kiama, State of New South Wales

The most recent Telstra outage reports came from the following cities: Wollongong.

Loading map, please wait...
City Problem Type Report Time
AustraliaWollongong Internet
AustraliaWollongong Internet
AustraliaWollongong Total Blackout
AustraliaWollongong Phone
AustraliaWollongong Phone
AustraliaWollongong Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Kiama, State of New South Wales

Latest outage, problems and issue reports in Kiama and nearby locations:

  • mariewalsh18 Marie (@mariewalsh18) reported from Wollongong, State of New South Wales

    @trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠

  • michael50lodge 💧Michael Lodge (@michael50lodge) reported from Wollongong, State of New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • MischNarracott Michelle Butterfield (@MischNarracott) reported from Wollongong, State of New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • IamKaanKaban Kaan Kaban (@IamKaanKaban) reported from Wollongong, State of New South Wales

    @Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW

  • Shane_Szakacs Shane Szakacs (@Shane_Szakacs) reported from Wollongong, State of New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • thomas2020 thomas milazzo (@thomas2020) reported from Myramount, State of New South Wales

    @Telstra is the NBN network down in Gerroa NSW? I get no signal

  • Cat41968 Cath L (@Cat41968) reported from Wollongong, State of New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • MickinGong MickintheGong (@MickinGong) reported from Wollongong, State of New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • shenmaxiu 沈马修 (@shenmaxiu) reported from Wollongong, State of New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • BronwynCarlson Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, State of New South Wales

    Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!

  • dan69rr Danielle Moustoukis (@dan69rr) reported from Wollongong, State of New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahalmuwali deleted. (@sarahalmuwali) reported

    @Telstra can we discuss how your team have misled me by telling me that i couldn't cancel an order 5 minutes after pre ordering and tell me to wait 24-48 hours and now 72 hours later they're unable even though your website says a pre order can be cancelled as long as its not dispatched?

  • faithtimbs Mattsgirlfaith (@faithtimbs) reported

    @Telstra To be honest Austin - the only responses or service I seem to get from Telstra is when I tweet you publicly so I’m pretty doubtful of the service in a DM situation but sure - why not take a chance?

  • mattcutback matt cutback (@mattcutback) reported

    @MMarshallVOA Far as I can tell there's no way to stream it. I'm a Telstra customer but there's no link to watch in the AFL app like there used to be

  • sarahalmuwali deleted. (@sarahalmuwali) reported

    @Telstra and how even though ive spoken with 4 different people now they all tell me different things when all i wanted to do was to cancel the pre order because the 13 pro max wasn't available? such a great team!

  • TheTrueFact3 The True Fact (@TheTrueFact3) reported

    The same fibber told me that a “support team” would contact me. Why would I need to wait AND call? Why would the specific team have such a GENERIC name? Why would he refuse to tell me any details about the “support team”? #Telstra #telstra

  • DrWho345 Joshua Krasnostein (@DrWho345) reported

    Our NBN modem is red and the internet has stopped working, is there an outage in South Yarra Now? @Telstra

  • MrSamPeth Sam Petherbridge (@MrSamPeth) reported

    @Telstra After much conversation they resolved part of the issue though I need to go back into store again and wait to be served to finish the process. A very very poor customer experience, especially when I’m a new customer by necessity for coverage not choice. Leaves a lot to be desired

  • MrSamPeth Sam Petherbridge (@MrSamPeth) reported

    @Telstra They then asked for a statutory declaration though could not articulate the legal basis for this and the required wording. After protesting the team called your control group, which they avoided calling as even they have issues with them!

  • curryxo_ Curry (@curryxo_) reported

    @Telstra The host of the server contact your isp and then you suggest to pay for help when I already pay for the internet

  • _aaronjoel Aaron Joel (@_aaronjoel) reported

    @Telstra Yes you have and on and off on chat for 7 hours, not including yesterday, as a loyal customer I’m so disappointed, honestly