Telstra Outage in Kiama, State of New South Wales

@blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

@nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

@tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

@nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

@LoneVaultWander Being in one of the housing estates ruined by @Telstra due to their pair gain nightmare...I never even had proper internet...never had a squad. There is so much of the 2000s people took for granted I never had!

@TurnbullMalcolm Tying the new NBN to the old lines was a horrible mistake, and you were warned well enough. @Telstra's ***** little secret of the pair gain system installed in 1994-2000 kept a lot of homes in housing estates to 28.8kbps till 2012!

And no customer service from @Telstra

Apologies to anyone trying to phone or email my #wollongong office this morning. Phones and internet still down since yesterday and between @NBN_Australia @TPG_Telecom and @Telstra no one seems to be able to fix it. Trying to get a phone diversion set up atm.

@Telstra I have just changed an NBN plan from limited to unlimited via phone and telstra guy Michael took 25 MINUTES to read a contract out over the phone!! I’ve been a customer for 25 years ... INSANITY!!! 25 minutes to read a contract!!! INSANITY #telstra #nbn

@1_1_2029 Been months now, and I still need to switch on VPN to access Bitchute. Because **** you, @telstra

@ShelleyLee_ The worst company! Sorry Telstra.

@Telstra I’ve chatted, called, etc already. This is why I’ve been sent an LTE modem free of charge. The intentional avoidance by @telstra to publicly admit there’s a major outage is why I’m on social media now. Nothing proactive is being done to help customers. It’s disgraceful.

@Telstra Dave, thanks for responding. Please don’t make me do any more work on this without looking in to it first yourself. There is a major outage in Point Cook and it’s 4 days old. No internet, no landline phone, no Foxtel. If you can’t find this information, your company is broken.

It started with privatising Telstra which never realised the benefits promised particularly in the bush . The bush that keeps voting for more of the same .

@Telstra Hi, no i wont. The response i have here is similar to the response we are getting from the formal complaint. After years of woeful service we'll just find another provider. Twitter provides opportunities to let others know how bad Telstra is.

@mollyfud @Telstra @anydesk @LogMeIn @TeamViewer Phillip it is clear that no one can get through to you. @AnyDesk takes Security very seriously and have addressed these issues already. I’m sorry that you think of me as a marketing “weasel” but good bye

@macnchuk @Telstra @anydesk @LogMeIn @TeamViewer ..Thats were you, as head PR Weasel could step in and help @anydesk craft a way of having a message that can help the vunerable and even turn it into a marketing win for the company!The only reason I can think they wouldn't want to do that is that they are being paid by the.. 4/x

@macnchuk @Telstra @anydesk @LogMeIn @TeamViewer .. society when told the person that called them is from their internet provider and they have a major internet problem (often a virus or something like that which is scary for the less computer literate) will readily give over their computer to have the issue fixed. ... 3/x