Telstra Outage Report in Kiama, State of New South Wales
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The latest reports from users having issues in Kiama come from postal codes 2533.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Kiama, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Kiama and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Kiama, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Kiama, State of New South Wales
Latest outage, problems and issue reports in Kiama and nearby locations:
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Martin R
(@MRoosenburg85) reported
from
Berry, State of New South Wales
@Telstra hi Big T, it appears there is no data on the 4G network around Berry NSW. Please check out and fix ASAP. Ta
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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thomas milazzo
(@thomas2020) reported
from
Myramount, State of New South Wales
@Telstra is the NBN network down in Gerroa NSW? I get no signal
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Aussie Racer
(@BengalRacing) reported
@Telstra Hi Dave, we finally had a technician come out Friday arvo. Guess what he found? When the NBN was installed in 2019, one of the parts used was corroded. Almost 2 years of complaints from us, 2 years of @telstra doing exactly what you are doing now - assume the problem is me.
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anthony edwards
(@anthony45052793) reported
@DarrylKerrigan3 @AlboMP NBN bought or is in the process of buying the copper network and the contract out to telstra to maintain it. from memory telstra got 3 billion for it
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Nixev
(@MrsCee27) reported
@Telstra I need to speak to a real live human. Your chat app is useless. Took 10 hours to get a response, after 2 hours issue is unsolved, and now I get an automated message starting the whole process again. This level of customer service is completely unacceptable #telstrafail
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scottp
(@scottp1964) reported
@Telstra there seem to be problems calling landlines and faxes in Health Service facilities in the Hunter Valley.
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Ice Maiden
(@virginsnowbunny) reported
@AlboMP If I actually had the NBN I would be prepared to comment. My Telstra guy said my street in a Regional NSW town will probably never get it.
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Shan
(@shanon_p) reported
@JonoH @Telstra Pretty confident there is no difference in service. It’s just a label. All I want to do is be able to view and pay my bill online. Apparently that is a huge ask.
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scottp
(@scottp1964) reported
@Telstra there seems to be issues with landline connections in the Hunter Valley at this time, including fax.
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Deb B
(@debkev62) reported
@carly_solstice You obviously were not dealing with Telstra. They don’t give a ****!
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Shan
(@shanon_p) reported
@JonoH @Telstra Thanks. Just getting transferred to the 9th agent today so they can ask what is happening, promise they’ll fix it, and chuck me back into the queue. That’s such a great CX. I really wish I could just call and speak to a person. The messaging is *********.
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Ima Malaca
(@ImaMalaca) reported
@CommSec Telstra is not hungry for business. Try ordering a new service.