Telstra Outage in Gladstone, State of Queensland

@Telstra my internet has been very slow recently, slower earlier and glitchier throughout the day, normally after 7pm it would be bad now it’s bad at 5pm and nothing is loading after 7pm, this isn’t normal. It is normally ok with a few spikes now it’s just bad all day.

@Telstra thats 5 times in 12 hours, please fix this mess

@Telstra Imagine charging a customer for a service / product you blatantly refuse to provide. 10 weeks of experiencing 5-100+ drop outs a day. Your support staff say "there is nothing we can do until 5 drop outs are recorded, we can only see 9 in the last hour" 9 is more.than 5

@Telstra I ended up giving up on sorting out the issue tonight. It took over 27 minutes to gather details and that was before I even went through the trouble shooting process. A job for tomorrow. Thanks, Matthew.

@panicxdisco They seriously are. As someone who’s been on Optus & Boost before Telstra is the best for network plans for both phone & net comparatively bc even tho they’re lockon they’re really good for poorer ppl like me. My net is a terabyte a month for similar reasons bc they’re affordable

@skegmalone @Telstra @NBN_Australia Looks like it. My local community page reports outage all the way from Illawarra down south coast.

Hey @Telstra your app sucks. Waited 15 minutes so far just to ‘gather details’ to be able to troubleshoot a faulty modem. Not a great ad for customer service.

@Telstra Yep did that they suggest try again at 8am , which is why original issue wasn’t pursued .

@nullY_V @the_scotsman_ @Telstra In Bateman's Bay and having issues here too with home WiFi and my Belong SIM which uses Telstra network.

@manhdog1 @Telstra Mine is down as well , so Is my mobile data