Telstra Outage Report in Albany, State of Western Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Albany, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Albany, State of Western Australia
Latest outage, problems and issue reports in Albany and nearby locations:
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Philip Honey
(@phil_honey) reported
from
Albany, State of Western Australia
@bjw68 @BenDooley8 @Telstra Hey Ben, just wanna say that speed is the speed between your mobile device and the router (effectively your wifi speed), NOT the actual speed of your internet service. You need to be looking at either “router - internet”…or “phone to internet” for your connection speed.
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Philip Honey
(@phil_honey) reported
from
Albany, State of Western Australia
@Killarneyag @nig_michael @Telstra @CasFarmerCD @Optus If you were lucky & had a real tuned antenna setup/low-loss cable, you might just be able to just connect... as long as no line of sight issues. If you were that bit closer south-west below the ranges you’d, almost be able to hook into the @Stirlings2Coast @Pivotel network 🤔
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Philip Honey
(@phil_honey) reported
from
Albany, State of Western Australia
@Killarneyag @nig_michael @Telstra @CasFarmerCD @Optus @Stirlings2Coast @Pivotel Also, if you’re on telstra, might be worth flicking your modem down to 3G and giving that a shot. Might not be quite as bad 😊
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Philip Honey
(@phil_honey) reported
from
Albany, State of Western Australia
@LiddellClaying @JamieNicolaou @Telstra Still doesn’t help when you’re not at home though 😔
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Philip Honey
(@phil_honey) reported
from
Albany, State of Western Australia
@BenHobley @WheatWatcher This is a @BelongAU simcard sitting in my iPad Ben. Uses the telstra network, although I’m not sure if it’s got access to all Telstra towers. $40 for 80gb with data rollover and can get a simcard from Woolies or coles from memory!
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Simon Blackburn
(@precisepath) reported
from
Albany, State of Western Australia
@datriddim @TheNickEmel But it this way…. Telstra would hire him on the spot if he came down under
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Stella Siren
(@StellaSiren1) reported
from
Albany, State of Western Australia
Does any1 care that i had no TV or connectivity for 3 weeks? GOD Bless Telstra 4 rural service 5g yay....bye Vodafone. #technology
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Tommie Watts
(@ItsTommieWatts) reported
from
Albany, State of Western Australia
@Telstra Your payment and account section of your app is an absolute embarrassment, considering you’re one of Australia’s most successful businesses. Fix your e-commerce. I can’t pay your bloody bills! Also my name isn’t “Tomas” I hate you. Thanks.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Elise
(@elisemargow) reported
@Telstra .@andy_penn your customer service people on Twitter aren’t able to provide an email address through which information is to discussed re: terrible customer service. Are you scared of records? Why would you think Twitter DM is appropriate for handling complaints.
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Magne
(@sarle) reported
from
Westfield, State of Western Australia
@ServicesGovAU i have recorded a voice recognition phrase every.single.time. that I call. For some reason, my previous recordings are not there. I have mentioned this to customer service numerous times and they have no idea why it does that. Maybe get in touch with @Telstra
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Simon Blackburn
(@precisepath) reported
from
Albany, State of Western Australia
@datriddim @TheNickEmel But it this way…. Telstra would hire him on the spot if he came down under
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anthony, minion field cat of the evil one, edwards
(@anthony45052793) reported
@TelstraEnt what a load telstra, your service is not reliable enough to use for any professional purposes, especially in rural australia where you removed battery backups from the phone towers.
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lindsayhunter
(@lindsayjhunter) reported
Received a call from someone claiming to be @NBN_Australia wanting to connect my device to their server to resolve a problem I didn’t know I had. Trying to get through to @Telstra to confirm the call is legitimate but of course there is no human to speak to.
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Elise
(@elisemargow) reported
@Telstra .@andy_penn please read the DM to Ollie which demonstrates the Monty Pythonesque incompetent customer service you have going on at Telstra. Time to stop wasting money on consultants and investing in customer service personnel & systems that work.
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Geronimo Shaw
(@GS45) reported
@ServicesGovAU I was able to report using mobile internet. However, this does seem to be a technical issue with Telstra and Pentanet. Has anything else been reported?
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Catriona Thoolen
(@cat240359) reported
@deanprocter @Telstra Good luck with that. I had a similar problem with an older lady whose number had been given to a massage service in Qld. Men would call her in the middle of the night. We gave in and got her a new number.
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Elise
(@elisemargow) reported
@Telstra Hi Ollie. Details are going to be sent now through a DM. Although Twitter is not the best place to be communicating @andy_penn - need to have access to email addresses. Part of the ongoing issues with Telstra’s shocking customer service & why people dread having to deal with you
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Just Jono
(@jono_hayward) reported
@mrgnarchrIRL I don’t see the problem here. They connected you to a Telstra Fault.