Telstra Outage in Albany, State of Western Australia

@Telstra Your payment and account section of your app is an absolute embarrassment, considering you’re one of Australia’s most successful businesses. Fix your e-commerce. I can’t pay your bloody bills! Also my name isn’t “Tomas” I hate you. Thanks.

@Killarneyag @nig_michael @Telstra @CasFarmerCD @Optus @Stirlings2Coast @Pivotel Also, if you’re on telstra, might be worth flicking your modem down to 3G and giving that a shot. Might not be quite as bad 😊

@Killarneyag @nig_michael @Telstra @CasFarmerCD @Optus If you were lucky & had a real tuned antenna setup/low-loss cable, you might just be able to just connect... as long as no line of sight issues. If you were that bit closer south-west below the ranges you’d, almost be able to hook into the @Stirlings2Coast @Pivotel network 🤔

@Telstra Unbelievably, your network has managed to revert this, so once again, my phone is still unable to work like a normal phone.

@GusWhyte @Telstra Repairs are done by contractors. Why drive all the way to the bush for a job when you can just do local stuff. If the job gets escalated then so does the price paid to the contractors. Supply and demand. Remember, we don’t own our communications network anymore.

@AlboMP @vanbadham Telstra doesn’t accept responsibility for the state of their phone pit, as they are rented out to NBN. They insist it isn’t their problem

@andy_penn Will this super-fast communications technology help me communicate any faster with Telstra customer service?

@AlboMP pretty sure that what every regional telstra pit looks like. most fill up with water when it rains heavily. definitely the weak point in nbns network

@Telstra OK. Please your chat service system is all telstra though and it's poor to rubbish

@Andy_Penn, you sir are a joke. You’ve known for a year you’re short staffed & that your systems are exhausted. In a year of a pandemic & record unemployment you’ve failed to hire Aussies to fix your rotten #Bigpond! 2 hours to get thru to level 1 support is a joke! #Telstra

@Telstra Telstra cannot provide a decent 4G service in the Northern suburbs of Perth, fix the transmission problems before adding another flat useless system that only works in the CBD.

@Telstra I want some handy tips on how to turn off a filter I didn't ask to be turned on, I don't want turned on, and now causes more problems than it solves

@Telstra The other lady was looking for help. @OldCroaky