Telstra Outage Report in Ettalong, Gosford Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Ettalong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ettalong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Ettalong, Gosford Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Kincumber.
| City | Problem Type | Report Time |
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 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
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| Sydney |
Community Discussion
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Telstra Issues Reports Near Ettalong, State of New South Wales
Latest outage, problems and issue reports in Ettalong and nearby locations:
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Matt Wicks
(@matteightyate) reported
from
Sydney, State of New South Wales
@Telstra is there someone who can actually help me? Got some AirPod pros throughly Telstra rewards which were DOA. support chat person said I need to go into a store to swap them over but person in the store said I needed an invoice with a serial number (Telstra did not send one)
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour 10 minutes and still on hold. Horrible customer service
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in many Telstra offices. There is no shortage of money there. But most customers face the poorly paid and badly trained support staff while the company focusses 95% on shares and dividends. Is that a good thing?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in aus 12.5 years and know many very smart people, some who run successful businesses, and all have experienced terrible service fro @Telstra - and no,not being picky, but being told they bought X and received 8. That’s bad. Seriously bad. Inexcusable. And repeated.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra The company says one thing while hiring excellent people to do the opposite. I know I’m a grumpy complainer who’s vocal about not-picking but it’s not on that raising one issue creates several more in its wake. Repeatedly. And if there were real competition it wouldn’t happen.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I could write a book on my decade of interactions with @Telstra and the dozens of crap interactions. Layering the many other people who’ve had terrible interactions, it’s clear CX is failing on many, many levels. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2
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Wrong Glass Sir
(@Sonic_Booth) reported
from
Sydney, State of New South Wales
@lucyssfc Nrl app, if you are a telstra customer it's free streaming
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra Jeez Louise. I could literally write a book. And my experience has only been one mobile service. I have no idea how people with TV, internet and mobile services stay sane. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra It all comes down to well trained - well resourced support staff. I had to repeatedly explain the situation to agents acting like it’s my first enquiry. They all said they were limited in what they could see, so I had to copy/paste earlier conversations for them. Poorly resourced
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
@triff81 @Telstra Haha, their customer service is ****! I was looking at becoming a customer and bringing 3 contracts across, yet they couldn’t help me.
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Fred
(@fiiingers) reported
from
Sydney, State of New South Wales
@Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.
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Derek Williamson
(@Derekjw) reported
from
Sydney, State of New South Wales
@telstra why is it OK to set a connection appointment time of “between 8am and 5pm” to get a new connection. Expect people to wait all day then not turn up. #stoodup THREE times. Not one but THREE. And now saying no more appointments until Nov 17. Cancel contract if U have NFTG
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@kemal_atlay @Telstra Bad bot is bad. Does FaceTime or Facebook Messenger etc work - so you know the speaker / microphone works? (Sorry if you’ve already done this) Then you can go back to yelling at the bot. Good luck!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra I have met zero people who rate the quality of customer experience above 1. From training support staff to “not my department “ and “that’s no how the system works” messages I sincerely don’t see a customer centric construct.
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Neil Varcoe
(@neilwrites) reported
from
Sydney, State of New South Wales
@Telstra No but I'd love your help. My Internet is down, and I have an online presentation in a few hours. I've tried phone and chat and can't get assistance.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Matho
(@MathoInc) reported
Can a telco be stupid @andy_penn ? You bet it can. Technician arrives to connect NBN, says I can't do it until the line is connected. Call Telstra, ok, we'll send a technician. Technician arrivrs to connect NBN, etc etc etc. Dumb as dogshit company.
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Tony
(@tonyvibo) reported
@BroHilderchump @zerogeewhiz I have a wardrobe full of Telstra routers, it's the fix all solution to the problem instead of sending out a technician. The current Router does have 4G backup but when the NBN drops out it takes a few minutes to switch to 4G and it's annoying if watching a show online.
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Malcolm Farr
(@farrm51) reported
@meadea @MelanieTait .@pennytel , $19.99 a mont. 8gb. Other plans. Telstra network.
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Gazza (sewer rat)
(@Gundy38940340) reported
@MelanieTait Telstra plan for $50, never go over never use all the data 60gig
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David Jay
(@DavidJay_AU) reported
@RachaelHasIdeas @MelanieTait There are differences with the network coverage footprint, speed (including no 5G) with Belong and the other Telstra MNVOs. But most people would not notice the difference. Boost is another good option it's a type of partnership with Telstra & has better coverage than the others
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Sophie Trevitt
(@SophieTrevitt) reported
@MelanieTait I was spending over $100 a month but now I am on a $39 p/mth plan with unlimited calls/texts through Optus and never run out of data! BUT telstra has superior coverage so if you travel regionally or go out bush regularly telstra is definitely better.
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Dr Jeannine Baker
(@nenieb) reported
@MelanieTait We switched to Boost - owned by Telstra & uses whole Telstra network, but cheaper than Telstra plans. I pay $30 p/m for 20gb data. And no contract. Vodafone & Optus were terrible where I live (south coast NSW).
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troy himself
(@troy__himself) reported
@MelanieTait I pay $34 with Moose Mobile and get 50gb of data and $400 of international calls. Uses Optus network but it works fine for me, I don’t need regional coverage. BYO phone. I left Telstra as their customer service was beyond terrible, no regrets and should have gone sooner.
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SkelKit
(@kit_skel) reported
Cool just got up and I have an internet outage and it is not due to be back and working until tomorrow night... thanks a lot Telstra 😩
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SkillsyV2
(@SkillsyV2) reported
@timothy_89 $25 pm with Aldi with 20gb using the Telstra network