Telstra Outage Report in Ettalong, Gosford Shire, State of New South Wales
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The latest reports from users having issues in Ettalong come from postal codes 2257.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Ettalong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ettalong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Ettalong, Gosford Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney, Central Coast, Ettalong and Killarney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Central Coast |
Phone | |
| Sydney |
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| Sydney |
Wi-fi |
Community Discussion
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Telstra Issues Reports Near Ettalong, State of New South Wales
Latest outage, problems and issue reports in Ettalong and nearby locations:
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Lielette Calleja
(@LieletteCalleja) reported
from
Sydney, State of New South Wales
@NicoleREDLynch @Telstra The problem is that they offshore and they have no staff to take their calls! I left @Telstra for this reason. Wish I could leave mobile for them but no other network gives me coverage 😬🤢
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Yes. I’m with Vodafone now, but would have been happy to stay with Telstra idled were not for the poor service I received. This is an anonymous twitter account. If you can give me a number that I can call to speak to someone direct that would be greatly appreciated.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra The issue is that I’ve been charged for a service I have not used. The text team are very confused about the nature of this.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra And the poor signal strength at home since July. I’m 25m from the antenna with 1bar. And the new Telstra app won’t show my data usage. I’ve been told they’re “looking into it” since august. Then this “new account plan “ with 1 day’s notice (less data/more$) was the cherry on top
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet
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Brad Keeling
(@bradatslice) reported
from
Sydney, State of New South Wales
@albericie @Telstra @albericie they are actually ok if you use the complaint login.
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.
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Lucy & the Runaways⁷🌾
(@lucyrunaways) reported
from
Sydney, State of New South Wales
@MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Can I DM the details and I DM details? Or provide me with a number to call? Part of the issue is that the text messaging system has required me to spend hours communicating when a 2min phone call would outline the problem.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet other than “hope”.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra I have been in communication with your company via text for almost the last 5hrs - the text message service simply does not understand the nature of my issue. PLEASE respond.
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc
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Paul Skip
(@PSkip38) reported
from
Sydney, State of New South Wales
@Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately not. I lodged a complaint in store (Rhodes, NSW) on 4/9/2020 and have had no one contact me back. I received a bill last week after having cancelled (so I thought) my account on 4/9/20.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!
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Beau 😷
(@BeauGiles) reported
from
Sydney, State of New South Wales
@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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I'm a Unicorn
(@woopdedoo652) reported
@GrogsGamut @Telstra I got a great response once I lodged an ombudsman complaint! Got a call back within a day and actually got my internet fixed!
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Mr Bodachious
(@Kop_this) reported
So @telstra are moving all mobile plans to prepaid with direct debit, hope they like loosing customers because they are going to leave in droves. So glad I left Telstra last year, their customer service was appalling and their plans where expensive.
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Tommy G
(@tommygreen97) reported
@Telstra wanna tell me why my internet is slow and wont load anything at this moment of time
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Grantley of Gobsmacked
(@Hildyard1905) reported
@Telstra Hi Guys. I read in the news today about post paid account changes to direct deposit. This kinda sucks. The article said customers not happy can cancel their service. So if this happens, we just hand back our phones as well and walk away?
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Joshie Poloczek
(@JodhiaKim) reported
Do NOT ever take out a contact with @Telstra they have no idea what Customer Service is. They instead torture their customers and are money hungry morons. Full STOP
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Chuck Wark
(@Chuck4Mansfield) reported
Is it true that Telstra employed and promised 200 Melbourne locals a 6 month contract position in 2020, when COVID struck, put out a media release to advertise "bringing customer service back on shore" and then sacked them 3 months later? 1/3
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Joshie Poloczek
(@JodhiaKim) reported
Do NOT ever take out a contract with @Telstra they have no idea what Customer Service is. They instead torture their customers and are money hungry morons. Full STOP
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Catherine Badcock 🤷♀️
(@CBadcock) reported
@GrogsGamut @Telstra You’re not necessarily going to get better in customer service. Telstra increased the cost of my mobile plan without notifying me. Customer service couldn’t find the notification on my profile but told if I wanted the notification I had to make an FOI request for it! WT...
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Franko Prussian
(@Franko_Prussian) reported
Does anybody else suspect that #Telstra is doing everything possible to never have to speak to human beings by phone or email ever again?
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Cynical one
(@cynical_111) reported
@Telstra It has been resolved. I have one more mobile to port over. Luckily that is initiated by the new mobile provider. I will wait until I have enough 'fight' in me to cancel the final NBN account. That is how terrible the experience is....just to cancel a month-to-month account.