Telstra Outage Report in Ettalong, Gosford Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Ettalong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ettalong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Ettalong, Gosford Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney, Kincumber, Central Coast and Ettalong.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Ettalong, State of New South Wales
Latest outage, problems and issue reports in Ettalong and nearby locations:
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Grem
(@AustGr3m) reported
from
Sydney, State of New South Wales
At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...
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MoonChild 🌜⭐
(@kyukyu3536) reported
from
Sydney, State of New South Wales
Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into
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Gail Clifford
(@GailClifford7) reported
from
Sydney, State of New South Wales
@craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!
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MoonChild 🌜⭐
(@kyukyu3536) reported
from
Sydney, State of New South Wales
Customer service LAZY at @Telstra
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Jon Bays
(@BaysNet) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.
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Jon Bays
(@BaysNet) reported
from
Sydney, State of New South Wales
@Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…
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ColinRenouf
(@ColinRenouf) reported
from
Sydney, State of New South Wales
@Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.
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Richard Thompson
(@rmjt1) reported
from
Central Coast, State of New South Wales
@telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?
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David Li
(@Dave2307) reported
from
Sydney, State of New South Wales
@Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.
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Brett Holliday
(@BrettHolliday83) reported
from
Sydney, State of New South Wales
Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Levin
(@adlevin) reported
@Telstra What do i do with 3 kids at home school due to lock down? Telstra have a solution?
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Tamdin
(@tamtsering) reported
from
Melbourne, State of Victoria
@telstra **** service, **** customer service. They deducted money from account for data pack up and still internet working for last 24 hours. I contact customer service and 24/7 messing service. Issue still not resolve.
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Caryn Wilson
(@cazjade) reported
Another day without a @telstra phone service. The IT team evidently don’t solve service problems on the weekend.
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Janelle Miles
(@janellehmiles) reported
@Telstra for the second day in a row your app team has been useless. Appalling service.
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Steve Irons
(@steveirons) reported
@blakandblack We know what you say is correct, it's just obvious; But Telstra could prove it beyond question; a comparison between the no. of phone calls on various issues over the last 3 years would be dramatic.
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Lee Maynard
(@chubacker) reported
@andy_penn @PressClubAust Andy..... @telstra no longer wish to help so back to you mate. Can you explain why my lines were illegally disconnected and why I was not contacted to ask if I was transferring to another provider. Fairly simple question for who I hope is a very intelligent given your position
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Robert Bartuccio
(@RobertBartuccio) reported
@Telstra is there an issue with the mobile network? No coverage since yesterday 6pm
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Failed Imagineer
(@KenThompson_) reported
@Telstra Hi Telstra, is there any updates to the adsl outage in the North Parramatta area? This is day 4 with no information available.
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Paul Rutter
(@jamesprutter) reported
@7olympics @Telstra How bad is the call! Wake up..
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notmutuallyexclusive
(@munchiecity) reported
Hi @Telstra my cable internet is all of a sudden suuuper slow. According to your website there isn't an outage in my area (Sydney). Any ideas? I have disconnected and reconnected my modem but no better