Telstra Outage Report in Ettalong, Gosford Shire, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Ettalong, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Ettalong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Telstra
Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Ettalong, Gosford Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Ettalong, State of New South Wales
Latest outage, problems and issue reports in Ettalong and nearby locations:
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.
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Andrew Parkinson (Parko) 🇦🇺🇬🇧
(@andoparko) reported
from
Sydney, State of New South Wales
@telstra I have had no internet since this morning and despite repeated requests I’ve had no response from customer service. What’s going on?
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Dave The Happy Holidays
(@HappySinger) reported
from
Sydney, State of New South Wales
@tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.
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Youngman
(@Youngman002) reported
from
Sydney, State of New South Wales
@Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
@BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.
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Lee Hawksley
(@leehawksley) reported
from
Sydney, State of New South Wales
@Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Andrew Parkinson (Parko) 🇦🇺🇬🇧
(@andoparko) reported
from
Sydney, State of New South Wales
@andy_penn I’ve had internet outage since 7am, broken promises in the first few hours and zero response to repeated requests for support all day. Has Telstra shut up shop today? #telstra
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Brian Meinrath
(@BrianMeinrath) reported
from
Sydney, State of New South Wales
@Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.
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Sam L
(@lopizzo) reported
from
Sydney, State of New South Wales
@Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?
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Ben B
(@Benb55) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡
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Damo
(@QuikSand86) reported
from
Sydney, State of New South Wales
To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.
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George Wolfgramm
(@GeorgeWolfgram2) reported
from
Sydney, State of New South Wales
Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🚂 Jules 🇦🇺 🦁🏈
(@partnerslncrime) reported
@Telstra How about getting some staff working @ home during Covid. Been disconnected 3x from your 132200 lines without speaking with any1 & Ur chat messager service is useless as the person I'm "chatting" with & I use the term loosely is chatting with 10 others
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Ron Henry
(@RonHenryCC) reported
...I have given up after 1 hour and 32 minutes. @Telstra service is appalling!
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Andy
(@AndJaniszewski) reported
@Telstra I'm not receiving an SMS when someone leaves me a voicemail. Been told on app I need to call up. When I call up the automates system doesn't recognise my request. Wastes an hour of my life on what should be pretty easy to fix?
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Joshua Skeat
(@courageousj) reported
. @Telstra my wife's mobile has been away for 3 weeks for a repair. We haven't heard anything. Can't get our local Telstra store (which is over 50km away) to answer their phone. Pretty poor customer service all round #wifenothappy #telstra
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ricphillips
(@ricphillips) reported
The people moving into my old place can’t connect their internet. Why? Because for three days I’ve been trying to get @telstra to disconnect our service. And of course they can’t connect the new customer until I do. How is that awful awful company still in business?
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Guess 🇦🇺
(@simongue6) reported
@StraightshotT @Telstra And tell you that your service has changed and that any accrued credits will be void???
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Munish Kumar Singla
(@MunishK65240809) reported
@Telstra I have put my case in TIO due to bad experience with Telstra
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Zane Harris
(@zane_harris) reported
@Telstra you guys must be really struggling at the moment because your customer service is horrible! I’ve been hung up on twice, turned away from a store and left hanging on a chat line with no response. All just to do a simple plan change. Help!
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zappo
(@ZappoFN) reported
why is Telstra literally the worst provider?
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Marcus Fitz-Gerald
(@marcusdsfacts) reported
@Telstra Unhappy about March 2021 change of no Telstra Air via customer routers. That’s the whole idea of the concept, why it is useful. Please reconsider your unnecessary decision that will inconvenience many. #nothappyjan