Telstra Outage in Geelong, State of Victoria

@Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.

@Telstra you forced me to go to the TIO when a simple phone call could have averted the need to involve the TIO. Your customer service ranks on top of the worst shit ever.

@Kynes3 It’s a disgrace but I’m not surprised. They sold off Telstra and then NBN has to pay it ridiculous money to have access to infrastructure that belonged to us. Would never have needed the NBN if Telstra wasn’t privatized as it was open door policy to not spend money on maintenance

@Telstra Happy to give you 24 more hours to fix before raising a complaint or cancelling the order entirely and going back to TPG. Order number 1-1792466545961. I work from home and Wi-Fi is crucial . Disappointed.

@Telstra Hi Tim, we have yet to receive a complaint number yet as we can’t get through to someone to help. My partner has twice spent 45min on hold to be told that a case manager will call us. No word. Ordered internet to new house two weeks ago, sales team very efficient tech team not so

@Telstra your customer service in the Geelong Westfield Store is sub standard. Your system of taking names instead of dealing with customers absolutely sucks! Buying a Prepaid handset should not be so difficult or time consuming. This is not the time of year for that

@Telstra Nobody knows, Renee, and that’s the main issue! It was ordered on 9 Nov, took two days to go from Sydney to Melbourne, and according to the tracking info has been sitting at the Melb depot with no further updates since 11 Nov. It only needed to go another 45mins down the road!

@Telstra Service seems to be back up :)

@Telstra hey got no data or signal in Lara, few other work mates with same issues on telstra.

@thecattery @Telstra @Optus @VodafoneAU @Optus network was no good at @kardinia_park on Saturday afternoon during the @AFL #AFLCatsFreo game. iMessage & text messages failing to send. Apps not being able to update in a timely manner. I’ve had 3 providers in 3 years and all have been the same.

@Optus Can't seem to ping 104.17.136.89 (an IP Address owned by Cloudflare) on Optus network, works on Telstra and Vodafone.

@Telstra @A_Tass1 Let’s be clear. If there’s a way to care less, Telstra haven’t found it yet, or you’d be doing it. Obfuscation, obsequiousness& straight up dishonesty, combined with blame shifting. The Telstra service model. The more people call it out the better. Shame on you. Like you care!

Ring up telstra about nbn outage get auto voice thingy asking the same questions more than once and asking irrelevant questions then tells me to ring back when im near affected service. Its right in front of me

@Telstra @Telstra_news @TelstraBcast @TelstraEnt @telstracareers Why is @4chan blocked id like to know why a service i pay for is blocked websites

@Be_Busta @Optus @Telstra Yep, you never see it on the news when Christians are murdered by these extremists. Or in the US, if you are a straight white individual no one is going to care what happens to you. If you support the wrong side it totally fine for you to be attached physically or otherwise.

@Emilywion91 @Optus @Telstra That's the problem here though. If we begin censoring where does it end. There are not objective rules here, it's all subjectively applied. And this makes it so dangerous.

@Emilywion91 @Optus @Telstra Yea, it's the same here in Aus. People are being threatened with legal action by the state if they share the video... The thing about all of this I find incredibly hypocritical is that when it's Christians being murdered the state has no issue. Christians are THE most persecuted.

Can’t believe the terrible service @da1Funjabi has experienced by @Telstra make sure to keep us updated - I want a play by play of exactly how long it takes for them to sort this out - 2months is crazy!!! #whatwifi #CustomerService #Telstra

@BurnedSpy34 Interesting my internet provider is doing zero censoring. Thanks, @Aussie_BB on my phone on @Telstra network their censoring, we wont forget Telstra!

@Telstra why’s your net so shit 😂