Telstra Outage in Geelong, State of Victoria

@d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

@lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

@Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

Anyone else experiencing a @Telstra outage in Highton?

@Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

@Ron_Boll @Telstra Sorry I was no help 🤣

@Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

@jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

@tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

@sunriseon7 Worst telco Telstra every time dropout new modem x6 in 6 months.James

@Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

@Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

@Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

@Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

@Telstra Yeah, cancel my order. DM for reference number

@Telstra hi Telstra, could someone please contact me regarding my complaint about issues with my mobile service? I lodged this complaint in December 2020, I have been waiting for a resolution and no one has contacted me to provide a resolution. Thanks

@ParaRjs Yup, but then i have dealt with Telstra and AT&T, Global switch and Nokia as well and they all are chaotic shitshows. Nokia is the worst.

@Telstra has telstra gone down? My nbn is down

Also, since we're tweeting today, @Telstra it took 22 support staff over 7 weeks to activate a single eSIM, so hit me up if you want some chat logs and tips on how to not have this happen. I was dissociating by week 2.

@Telstra main reason was because your support staff have the wrong instructions for doing eSIM activations in the app, and it might help them if they were trained with the right information. I don't really mind either way if you reach out.

@Telstra Thank you. I went to a Telstra store in person to fix the problem. All fixed now

@Lone_Deranger_ @OMGTheMess @Telstra Company loyalty is gone, so is customer care. Go where your money is listened to, simple.

@Telstra Didn't need to, they finally convinced the customer service reps to send someone out. The NTD was showing a fiber fault. They've been trying to get it sorted since the 14th.

@ipaddockapps @SamGuest82 3g is down to 2mbps download out here, telstra copping pineapple from me, its getting worse

@rick_rundell @ipaddockapps Probably not a mobile tower, not every tower is a telstra phone tower. The bars you see arent a true reflection of the mobile Data strength, just the strength of the signal transmitted from the booster. Your true "bars", will be displayed on the unit.