Telstra Outage in Geelong, State of Victoria

@Ron_Boll @Telstra Sorry I was no help 🤣

@Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

@jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

@tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

@sunriseon7 Worst telco Telstra every time dropout new modem x6 in 6 months.James

@Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

@Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

@Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

@Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

@Telstra Yeah, cancel my order. DM for reference number

@Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.

@Telstra you forced me to go to the TIO when a simple phone call could have averted the need to involve the TIO. Your customer service ranks on top of the worst shit ever.

@Kynes3 It’s a disgrace but I’m not surprised. They sold off Telstra and then NBN has to pay it ridiculous money to have access to infrastructure that belonged to us. Would never have needed the NBN if Telstra wasn’t privatized as it was open door policy to not spend money on maintenance

@Telstra Happy to give you 24 more hours to fix before raising a complaint or cancelling the order entirely and going back to TPG. Order number 1-1792466545961. I work from home and Wi-Fi is crucial . Disappointed.

@Telstra Hi Tim, we have yet to receive a complaint number yet as we can’t get through to someone to help. My partner has twice spent 45min on hold to be told that a case manager will call us. No word. Ordered internet to new house two weeks ago, sales team very efficient tech team not so

@Telstra your customer service in the Geelong Westfield Store is sub standard. Your system of taking names instead of dealing with customers absolutely sucks! Buying a Prepaid handset should not be so difficult or time consuming. This is not the time of year for that

@Telstra Let us hope you do what you are promising @Telstra The customer service hasn't been good of late!

@JoanBloggs @Scamwatch_gov I was informed in Feb 2019 that NBN was coming to our area. Now 17 months later it still isn't on. We have had those scam NBN calls for all that time! Telstra told me THEY will contact me when connection is imminent & to hang up on those scam calls.

@Telstra Hi Team, i am trying to reach out to you from past 2 week but no luck and when i try to reach out on phone, it says use app to place your request and app is not at all working.. i did walkin to your store as well, but they are also not ready to help.. can i get some help

@dpeidi_ BRO U USE VODAFONE TOO ??AHAHAH damn just changed to telstra

@Telstra mobile data is really bad right now can I get some help?

@Telstra mobile data is really bad at the moment can I get some help with this?

@BlotReport Never use Telstra's speed test. Google Measurement Labs. It's an industry tool and more honest than anything from Telstra. My NBN was so slow gifs buffered. Telstra stalled for 8 months even with the TIO pushing them. Multiple cancelled visits from the NBN.

@Telstra how can my internet suffer an nbn outage, if it isn't yet connected to the nbn?????

@Telstra I’m seriously considering changing internet providers, I’m sick of having too call you guys because my internet service is down or running so damn slow it’s not worth using if you don’t fix it & it’s relabel then GOODBYE 👋

Dealing with @Telstra is such an adventure. Here’s some of my highlights over the past month - trying to get a phone I ordered actually sent to me: “We need to call @startrack but they’re closed” “We can’t help you now but message us tomorrow via chat and the agent will call”