Is Telstra having an outage in Geelong, State of Victoria?

@Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

@Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

@Telstra Yeah, cancel my order. DM for reference number

@Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.

@Telstra you forced me to go to the TIO when a simple phone call could have averted the need to involve the TIO. Your customer service ranks on top of the worst shit ever.

@Kynes3 It’s a disgrace but I’m not surprised. They sold off Telstra and then NBN has to pay it ridiculous money to have access to infrastructure that belonged to us. Would never have needed the NBN if Telstra wasn’t privatized as it was open door policy to not spend money on maintenance

@Telstra Happy to give you 24 more hours to fix before raising a complaint or cancelling the order entirely and going back to TPG. Order number 1-1792466545961. I work from home and Wi-Fi is crucial . Disappointed.

@Telstra Hi Tim, we have yet to receive a complaint number yet as we can’t get through to someone to help. My partner has twice spent 45min on hold to be told that a case manager will call us. No word. Ordered internet to new house two weeks ago, sales team very efficient tech team not so

@Telstra your customer service in the Geelong Westfield Store is sub standard. Your system of taking names instead of dealing with customers absolutely sucks! Buying a Prepaid handset should not be so difficult or time consuming. This is not the time of year for that

@Telstra Nobody knows, Renee, and that’s the main issue! It was ordered on 9 Nov, took two days to go from Sydney to Melbourne, and according to the tracking info has been sitting at the Melb depot with no further updates since 11 Nov. It only needed to go another 45mins down the road!

@Telstra Service seems to be back up :)

@Telstra hey got no data or signal in Lara, few other work mates with same issues on telstra.

@thecattery @Telstra @Optus @VodafoneAU @Optus network was no good at @kardinia_park on Saturday afternoon during the @AFL #AFLCatsFreo game. iMessage & text messages failing to send. Apps not being able to update in a timely manner. I’ve had 3 providers in 3 years and all have been the same.

@Telstra post->pre conversion, took 49 mins on phone. 45 mins of that spent going through my 3 mobile services and internet trying to sell me crap. Utterly painful.

@Telstra my ping is 66 when it’s normally 20 how do I fix this it’s been going on for 4 days

@Telstra No, that's not the solution, not what Telstra and I agreed to. I'll call the Ombudsman, enough going round in cunning circles with Telstra.

@Telstra Complaint was already raised by person number two, for the first incident. Was on phone to complaints this evening who then told me the second person didn’t complete my order either even though I have email confirmation

God dammit @Telstra. My cable internet has been down since Friday! Up until tonight, no outage has shown up on the outages site, although that’s NBN and says scheduled maintainance. On top of that, for some reason 4G is running at 2Mbps.

cost on top of the bundle will now drop to $49. The Telstra rep tells me it will drop to $78. So I cancel $30 worth of extras but only save $1 a month. #telstralogic . Can someone pls explain how this is even possible. It makes no sense but @Telstra think it's normal

Fun with @Telstra again. I have a bundle that includes basic foxtel, internet and home phone that I pay $99 a mth for. I'd added Entertainment Plus $10 Drama $20 HD$10 Sport $29 and Kids $10..so $79 on top of my bundle. I called to cancel Entertainment Plus and Drama thinking my

@Telstra The plan I’ve signed up two twice has been more than I signed for. When attempted to sort, I’ve been told twice that the plan was never submitted properly, and the verbal contract I entered into over the phone was never recorded and never noted on my file.

@Telstra Going into day 9 of no internet in Baulkham Hills , still nothing on outages page, 5 different Telstra people offered no help so far. Still not paying bill until someone works out how long it will be down. Pathetic service

Telstra are as cunning as shit house rats - I complained as the negotiated deal wasn't giving me GOT, after an hour's debate, they admitted fault, but I've just noticed they've slipped in a $20.00pm drama fee two months ago! No! @Telstra @choiceaustralia