Telstra Outage Report in Fenwick, Greater Geelong, State of Victoria

@Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

@d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

One of Telstra’s selling points for their upcoming Upfront Mobile Plans (basically prepaid), is that you can’t go over your data limit, speeds are just reduced for the remainder of billing cycle. The fact is, this network feature has been available for around two years.

Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

@Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

@Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

@Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

@jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

Didn’t realise @Telstra customer care was in such a precarious position. As for scripting of the IVR messages, doesn’t help when it says you can get answers online. It’s online’s inability to manage simple requests that requires customers to call.

@Ron_Boll @Telstra Sorry I was no help 🤣

@tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

Anyone else experiencing a @Telstra outage in Highton?

@Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

hey @Telstra getting flooded with texts about service disruptions on the 17th this week. Any chance they can do it another day considering we are in 5 day lockdown, home schooling & working from home #victorialockdown

@lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

@Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

@Telstra After finally getting through, and a person from #velocity working through every issue it might be, a technician is coming next week. Meanwhile we are online, via 4g with no extra charge to us ( we think!)

@Telstra I did and finally we got some help. Over the course of at least 30 minutes with all things covered it's clear modem is not connecting & @Telstra is sending a technician. We have been, unknown to us, managing by 4G which has been extended. Not fun. Hope all sorted very soon

@BraveOldSpeak half correct. Telstra was root cause of problem, because they still had monopoly genes backed by muscle and bone (their network installed free of competition)... good we fixed that with a... well.. wait... ok... another government owned monopoly ... bugga

@KyloRenButIDo Telstra once called me up to ask about their service. Oh baby.

@DoctorKarl Telstra is half the problem. The other half is the government allows artificial throttling of speeds so telcos can charge a premium to use the speeds the infrastructure is capable of

@rkd993 @edumak8 My mobile is with ALDI and uses the Telstra network. It sends many calls and texts directly to spam. If one gets through, I report it, and that number goes on their spam list.

@Telstra I just want to login and pay my bill and it's only giving me the option to 'add account'

@DoctorKarl Because a PM sold off all of Telstra into 2x parcels and didn’t keep a single national network in the national interest which would have prevented duplication and would have built an amazing network not several broken ones

nbn and Telstra both wrote to say that we can now get optional fibre to the premises. I figured it'd be a huge cost jump but our speed is crap so worth a look and it's only $15 more per month with no install fee? Seems cheap. (Or we were getting majorly ripped off already)

@JudyHinchcliffe Oh yes I read this Scam , and Unfortunately Macquarie Bank should have froze their accounts straight away. I'm not surprised they didn't. They are a f ing joke , they are a Bad institution that I would never deal with 💯. Optus , telstra , are responsible for this BS. A joke. 😡