Telstra Outage in Fenwick, Greater Geelong, State of Victoria

@d00mg1rl @Telstra Poor elmo i could think of other folks who need to be roasted too🤔

@lucyin_the @OMGTheMess @Telstra Well as a supporter of the Orange Idiot who deserves everything he gets, of course you didn’t find it funny. Now off with you. You have a tinfoil hat to make.

@Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

Anyone else experiencing a @Telstra outage in Highton?

@Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

@Ron_Boll @Telstra Sorry I was no help 🤣

@Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

Why is @3AW693 targeting @Telstra about the NBN and how it’ll cope with the increased load on the network. There are other providers of the NBN out there. #sheeple listening will take any slow downs or outages as being Telstra’s fault/problem.

@jindivik For weeks the Telstra website has been reporting problems with their logistics as well. Maybe it’s all the same system. The problem must be serious... or seriously expensive to fix

Telstra you have a lot of explaining to do! Your company sucks *****! I'm glad that we are no longer with you! Stop sending us bills. You suck! Glad I'm not recommending you to other people!

@tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

Hi Twitter friends....footy friends...I've had problems with @Telstra since Thursday morning and phone has only been turned back on.....sorry my Geelong and Collingwood friends....congratulations Richmond friends..

@Telstra In the meantime we are using all our data and @Telstra want to charge $10 every time yo use 1 gb. Poor form

Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

@Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

@Telstra your staff were unhelpful on the phone. @Ticketek_AU your website is not applying discount for any game, whereas the @Ticketmaster is applying the proper discount! Please help. Game is tomorrow!

@Henjam48 @JaneCaro @TonyAbbottMHR @NBN_Australia They’ve been set up to fail. Like most entities that are answerable to govt. The person responsible for it all is JWH. Had Telstra not been sold in the first place, it would have continued to upgrade its network and we may not have needed an NBN on the scale the ALP envisaged.

@Telstra Yeah, cancel my order. DM for reference number

@Telstra Says no outage in Lovely Banks but I cannot access anything 4G or 3G.

@Telstra is there a way to switch from 4g backup mode back to normal, coz the internet is so dam bad and technician is coming in a week and that so long

Good to see Telstra still haven't been able to sort their useless coverage out in the CBD. Why am I paying for 5G when 4g can't even send a msg. #Worst

Been on hold for an hour on phone for @Telstra Technician from Total Microsystems who was here for an hour & checked everything said ring Telstra. Speeds upload & down abysmal here. And can't get NBN.

@Telstra Thanks Cas. We were never answered after 4 hours and I just gave up and used forums in the end to help fixing it ourselves via the gateway. It really isn’t good customer service when your offshore Telstra customer service team just ignore people though...

@Telstra Fk Telstra right offf worst provider would never recommend. Customer service is fkn horse sht

@samanthamaiden That's an oldie. Other one is caller who says NBN has discovered problem with your modem. NBN never deal with public (there are rare exceptions) even Telstra or other retailers don't ring you out of the blue to tell you you have a problem.

@Telstra Reason this didn’t get fixed is coz @Telstra & @NBN_Australia are too busy pointing fingers at each other. NBN roll out is the worst thing that happened to internet in Aus & Telstra is stuck with that but Telstra also has no issue charging arm & a leg for non existent service.

@Telstra I know you are only trying to help & I appreciate it but I have tried that too & “text like” msg service never results in a solution nor do I have endless hours in a day to be texting with someone who takes 3 hours to respond. This is service I pay for.

@Telstra my internet has been down since Saturday. I've been trying to call someone but it seems that you guys are overwhelmed with calls. I need my internet as my wife works from home. How hard is it to be able to speak to someone over there.

@Telstra Please can you provide an update as to when normal service will resume? I can’t hold a 2min phone conversation without the call dropping out. It’s unacceptable! I pay a massive premium to be on the supposed best network provider, and I cannot even make phone calls