Telstra Outage in Portarlington, Greater Geelong, State of Victoria

@NBN_Australia why is it so difficult to get issues rectified? I’m stuck in a loop between you and @telstra. Two years on and our nbn is still slow. It shouldn’t be this difficult.

@Telstra Thanks Stacey, word around town is that the tower was hit by massive thunder/lightning storm we had a few days ago. Maybe should be on the outage site 🤔

Thanks @Telstra just missed Telehealth call my specialist due to poor/no mobile reception

@Telstra hi can I get some help please... App chat has been on hold with me for 38 mins when we were going along swimmingly

@Telstra my wife has lost her phone and needs to divert it to another phone. She works in a hospital providing an essential service. Please help ASAP

@tallymarkz @Telstra Now, you get outages that’s weeks because they have nothing to force them to ensure their customers get a reliable service. In fact, if they were forced to pay customers one months line rental PER DAY the outage/fault continues beyond the initial timeframe; maybe customers WOULD

Good Q. Down here in Seachange given up on the NBN. Use Telstra 4G box. Not good enough. NBN imposed.

@Telstra The Services arent displaying on the Telstra app!! It keeps coming up with "something went wrong"! Fix this problem an fix it now!

@telstra we’ve been getting garbage speeds all day, have rebooted the modem several times and it keeps getting worse. <2mbps. Any explanation?

@Telstra @186baaa97958443 Typical response Telstra. Not good enough! It’s your job to check and fix.

@WSOGal @hecivan70 @wests_glory Nah this will work out better. The problem with the victory game last game was due to a Telstra outage, it wasn’t the fault of the broadcaster. There’s been one or two little problems, fox was the same. It’s the nature of broadcast streaming. What they are doing is a world first

@186baaa97958443 @Telstra Telstra are the worst.

@Telstra I run an emergency after hours service working from home. Over the last 4 days my internet has dropped out over 80 times while I am dealing with emergencies over the phone and need the internet to access files and details of clients. I am $600 in credit

@Telstra well the 5G internet at home is a bust. Modem can't even pick up 5G when Samsung S20+ 5g in same location has good 5G signal and speeds in excess of 190/35Mbps. Tried a few locations all the same result with phone tested sitting on top of unit. Expected better

@Telstra How did come we invented internet, and yet still have the worst? One-word answer, "Telstra"

@Telstra Internet not working. Is there a problem or outage????

@Telstra There was one open a few weeks ago but I was told they couldn't assist. The current case manager opened up a new fraud complaint to try to get fraud tagging/any credit damage removed off my account - she said it was the only way. This just keeps going around in circles.