Telstra Outage Report in Drysdale, Greater Geelong, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Drysdale, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Drysdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Telstra
Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Drysdale, Greater Geelong, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Drysdale, State of Victoria
Latest outage, problems and issue reports in Drysdale and nearby locations:
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
So Telstra had another internet outage. Perhaps it's time they employed more people instead of sacking over 2000 which the sharemarket applauded. As a shareholder in them I'd sooner see better customer service then higher dividends
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Luke Meehan
(@lukasm) reported
from
Melbourne, State of Victoria
@Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail
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Michael Caridi
(@mike_caridi) reported
from
Melbourne, State of Victoria
@Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!
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#Santu
(@I_SANATAN) reported
from
Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
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_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra and your service and customer service is some of the worst I’ve ever dealt with!
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Ant
(@AntB77) reported
from
Melbourne, State of Victoria
@jendudley Telstra told me to stay on cable as they can guarantee better service
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_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra your solution of having a 4G sim in your routers for when the internet down is completely redundant when it runs at 1mb/s
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Oliver
(@OliverNunis) reported
from
Melbourne, State of Victoria
@Telstra After 6 calls, and promises after each of them a case manager would contact me within 48 hours, over the course of 3 months; I have now been on hold for a further 2 hours trying to get your billing mistake resolved. The worse customer service in Australia!
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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Dave Wood
(@75b0ce8567df4cd) reported
from
Geelong, State of Victoria
@Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!
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Tony Sheahan
(@TonySheahan) reported
from
Melbourne, State of Victoria
I’m sure I speak on behalf of many Australian @Telstra customers when I say they’re customer service is an absolute disgrace. I don’t know what @andy_penn & his team are telling the off shore workers but it’s clearly a concern. Telstra’s rating should be that of 0 these days
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Matt Sutton
(@scruffymatt42) reported
from
Melbourne, State of Victoria
@AussiSassyGob Telstra are the worst.
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
Ps. I’m using a Telstra service to send this tweet @Optus
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_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra seriously you’re an absolute joke of a companythis is the third night in a row my internet has been down and then on top of that you’ve got to pay to enable port forwarding
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jf
(@jfcwbrrr) reported
from
Melbourne, State of Victoria
@Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra So I tweet because I have spent 2 hrs and 45 mins trying to get my internet connected and @Telstra has stuffed up so do.m you think I want to now spent more time with this. I would like and email option or I will our complaint in through alumini
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David M Goll -Dà Wěi #IlikeBillShorten
(@sytrader) reported
from
Melbourne, State of Victoria
Having to snarf my wife.s personal hotspot coz @telstra ADSL is so ******! We’re being duck-shoved onto @NBN_Australia tomorrow! **** @TurnbullMalcolm and @TonyAbbottMHR for completely ******* up a good idea! You two are so ******* stupid!#nbnfuckup
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Black
(@58_chucky) reported
from
Mackay, State of Queensland
@Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra Like I said 3 different people contacted me - not sure if they are “case managers”. None of them had any clue about complaints management, customer satisfaction and most importantly- my complaint.
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Clinton Phillips
(@clinton1550) reported
from
Adelaide, State of South Australia
I answered a phone call from a private number because, you never know, it might be my GP ringing to reschedule my appointment next week but no, it was a scammer from "Telstra"
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hometown hero
(@bigtruth2) reported
from
Central Coast, State of New South Wales
@Telstra Got this message today “Hi, you recently contacted us about the Internet issue on your NBN Service. We believe this is now fixed” Guess what....STILL NOT WORKING!!! #australiasworst company
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🎃 Mushing Watermelon🍉
(@Birdman196007) reported
from
Westfield, State of Western Australia
So please call 61177160 rather than our normal 94125700, until Telstra corrects the problem at an unknown time in the future. Please share as we are worried that emergency patients particularly may suffer if owners and vets cannot contact us after hours.
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Jan Turbill
(@jant314) reported
from
Shoalhaven Heads, State of New South Wales
@JaneCaro @Telstra I’ve been without ADSL internet for over week. Only solution Telstra has is change to NBN all will be wonderful! At least I managed to talk them into sending a technician to do just.
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Francine Binns
(@fbinns_binns) reported
from
Sydney, State of New South Wales
@hobday36 @Telstra I have the same issue for the past seven days.
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
@Telstra I would love to but the App won't let me in and changing the password does not help...
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🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧
(@p_terg) reported
from
Sydney, State of New South Wales
@Alegrya We had @Telstra come out to see why our phone was cracking. “Fixez”, he said. No it wasn’t. Couple weeks later we called them back to fix on the basis that if issue on our side we’ll pay. Wasn’t, but was charged. 5hr & 7 interdepartmental Transfers later it was all waived 2/...
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Will Deasy
(@willdeasy) reported
from
Sydney, State of New South Wales
@amaxi @Telstra Welcome to @andy_penn's Telstra. Happy to take your money at a premium at sub standard service