Telstra Outage Report in Riddell, Macedon Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Telstra
Telstra is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
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_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra and your service and customer service is some of the worst I’ve ever dealt with!
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Michael Caridi
(@mike_caridi) reported
from
Melbourne, State of Victoria
@Telstra I really need to speak to someone in Australia that can help me with billing and account issues. It’s been 2 weeks and I still can’t get this fixed. Contact centre is telling me this is impossible. No onshore contract exists. Surely you can help.
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
So Telstra had another internet outage. Perhaps it's time they employed more people instead of sacking over 2000 which the sharemarket applauded. As a shareholder in them I'd sooner see better customer service then higher dividends
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra really poor customer experience when it's now two weeks when I lodged a now missing complaint on why I started receiving unsolicited SMS marketing. Five calls by me, none from Telstra and poor record keeping #customerfail
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Tony Sheahan
(@TonySheahan) reported
from
Melbourne, State of Victoria
I’m sure I speak on behalf of many Australian @Telstra customers when I say they’re customer service is an absolute disgrace. I don’t know what @andy_penn & his team are telling the off shore workers but it’s clearly a concern. Telstra’s rating should be that of 0 these days
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David M Goll -Dà Wěi #IlikeBillShorten
(@sytrader) reported
from
Melbourne, State of Victoria
Having to snarf my wife.s personal hotspot coz @telstra ADSL is so ******! We’re being duck-shoved onto @NBN_Australia tomorrow! **** @TurnbullMalcolm and @TonyAbbottMHR for completely ******* up a good idea! You two are so ******* stupid!#nbnfuckup
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jf
(@jfcwbrrr) reported
from
Melbourne, State of Victoria
@Telstra 4G In TULLAMARINE is Very slow sometimes switching to 3G, Speedtest was at 21.2
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Luke Meehan
(@lukasm) reported
from
Melbourne, State of Victoria
@Telstra They said two things: 1) they were the highest management I could speak to about my complaint. 2) I would get an email summary of what happened. I reckon number 1 is a lie and I know number 2 is a lie
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_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra your solution of having a 4G sim in your routers for when the internet down is completely redundant when it runs at 1mb/s
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Clare Murphy
(@ClareAliceMurph) reported
from
Melbourne, State of Victoria
After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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_|øš|-| \/\/@ñł£šś
(@JoshDWanless) reported
from
Melbourne, State of Victoria
@Telstra seriously you’re an absolute joke of a companythis is the third night in a row my internet has been down and then on top of that you’ve got to pay to enable port forwarding
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#Santu
(@I_SANATAN) reported
from
Melbourne, State of Victoria
My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
@Telstra So I tweet because I have spent 2 hrs and 45 mins trying to get my internet connected and @Telstra has stuffed up so do.m you think I want to now spent more time with this. I would like and email option or I will our complaint in through alumini
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Matt Sutton
(@scruffymatt42) reported
from
Melbourne, State of Victoria
@AussiSassyGob Telstra are the worst.
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
Ps. I’m using a Telstra service to send this tweet @Optus
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Ant
(@AntB77) reported
from
Melbourne, State of Victoria
@jendudley Telstra told me to stay on cable as they can guarantee better service
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Oliver
(@OliverNunis) reported
from
Melbourne, State of Victoria
@Telstra After 6 calls, and promises after each of them a case manager would contact me within 48 hours, over the course of 3 months; I have now been on hold for a further 2 hours trying to get your billing mistake resolved. The worse customer service in Australia!
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Paulie Ferrari
(@paulieferrari) reported
from
Melbourne, State of Victoria
@Telstra So being told by your colleagues tonight that there is in fact NO case manager assigned to this complaint. A simple callback to get an update is not boding well!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kris' World
(@KrisAllert) reported
@farms_sanderson @Telstra It has gotten worse over the last 12mths in the central wheatbelt. We pay to have the best quality handsets, pay a premium over other providers for "better coverage." We shouldn't have to use Cel-Fi to get usable service.
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Mitch Dahl
(@mitchyd1989) reported
@Telstra Is there an outage with 3G around 4172? Haven't been able to call for over a day now. 4G still working but my phone doesn't have VoLTE. My work phone does and is working fine but if I drop it to 3G it stops working too. (Have restarted etc, SMS/data is fine, just calls)
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sticky
(@stickdoggg) reported
@Telstra the “common” issue here is that every single time the wind blows, it rains a little too hard, or the sun is a little too hot my net just turns off with no reason as to why. this has been happening for years and it’s been “fixed” several times.
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kurliikane🎄
(@kurrliii) reported
@Telstra @BlakeJennoLive willow you are a saviour, please help i cant bare my streamer not being able to stream
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Sanderson Farms
(@farms_sanderson) reported
I'm gunna say it again, @Telstra signal is absolutely hopeless......
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The Dragon Warrior 🐼
(@1Cor15v1_4Kjv) reported
@Telstra Is Telstra down in western Sydney?
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💧 👀 tutaekuri the antifa anarchist 🐕💩 🐀 👹**
(@tutaekuri) reported
@KateEmerson88 @LadyPoop2 I got to met many telstra technicians and talk to India (supposedly a help desk) a great deal (racking up hours a day sometimes) until after 6 months we had a fix. Good luck.
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Merry and devastated 24/7 🏴🇵🇸
(@roo_tea) reported
@YasinPrivat2000 Go anywhere outside a major city and its terrible to non-existent, unless you're with Telstra. Even now, in the city, I have 2 bars. Our internet speeds are also atrocious
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Leanne Cutler
(@leanne1cutler) reported
@Telstra No because we are busy trying yo run a business. We only discover extent of issue at 6pm last night. Can you please expedite this and stop the ref number from being closed off.
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Kris' World
(@KrisAllert) reported
@Telstra I'd have a better chance of Mark McGowan inviting me to his private box at Optus Stadium for the 2022 Ashes series than I would of a bot fixing the mobile service in regional WA.