Telstra Outage Report in Riddell, Macedon Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Riddell, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Riddell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Telstra
Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Riddell, Macedon Ranges, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Riddell, State of Victoria
Latest outage, problems and issue reports in Riddell and nearby locations:
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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Raza
(@rehanrazach) reported
from
Melbourne, State of Victoria
@Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.
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Adrian Loverso
(@fabrehair) reported
from
Melbourne, State of Victoria
@Telstra need help with bigpond email ,online troubleshooting/tools have not worked, no one answers technical support. How can this be rectified
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PrincessPooket
(@JBPooket) reported
from
Melbourne, State of Victoria
@CaseyBriggs It's a switchboard problem I understand. Hospitals have the same problem. Telstra.
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Cliff
(@cliff311069) reported
from
Melbourne, State of Victoria
@Telstra how are you meant to reset a message bank pin, online support won’t do it, you talk to anyone on the phone, and we are in full lockdown so are not meant to go to stores
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Sean Callanan
(@seancallanan) reported
from
Melbourne, State of Victoria
@Telstra how do I stop a bill coming to my address that is not mine? I have tried return to sender with no luck & you hang up when I call.
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Chris McAlinden
(@chrismca88) reported
from
Melbourne, State of Victoria
Hi @Telstra Appreciate these are different and difficult times, but I really need to talk to a person re; management of both my accounts Tried calling multiple times, I keep getting cut off and sent a text message for “self-help” tools on your website Can somebody contact me?
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Wasif Bhatti
(@ip_sub_zero) reported
from
Melbourne, State of Victoria
Is anyone there @Telstra some robot on the website trying to do nothing...app is not signing me in...please need some help to close the account. #telstra
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
Hey @Telstra you don't have my mobile number to SMS me spam bullshit. Only SMS outage notifications and service information.
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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oztimmay79
(@Oztimmay) reported
from
Melbourne, State of Victoria
Am I the only Telstra broadband user where broadband just died completely? 4G scratchy at best. Ironically, Telstra outage page broken. I try calling 132 200 and the line is busy. Is this shat the apocalypse looks like?
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Christopher Sims
(@cjsims) reported
from
Melbourne, State of Victoria
@Telstra Please consider fixing the website so that another customer doesn't have to go through what I went through? Would be happy to test the fix when it is live.
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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mrjc
(@jwilliamcarroll) reported
from
Melbourne, State of Victoria
@Telstra I need to speak to a person. What number can I call for service. My I need assistance beyond the capability of the app
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A bit Suss
(@abitsuss) reported
from
Melbourne, State of Victoria
@Telstra is there an outage in Kew ?
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Lewis Le
(@LewisLe2) reported
from
Melbourne, State of Victoria
@Telstra Seems to be affecting Newport, Altona, Werribee as well. Please confirm if this is the case and you’re currently trying to fix the issue ASAP 😡
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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Pablo
(@pablonico85) reported
from
Melbourne, State of Victoria
@Telstra , internet down in Southbank. Do something please.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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IceGecko
(@GeckoIce) reported
@stevenmarkryan @elonmusk Decent service. Oh sorry, I thought that said TELSTRA
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Squires70
(@FinanceSavvy1) reported
@Telstra Telstra business Australia. Where can I call to speak with someone and not spend hours being transferred around to the wrong departments. I have a phone and no number for my plan! Help!
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Lex would buy a lighthouse please
(@LexPlans) reported
@Telstra Don't give me generic crap. Get me a remote dongle today
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Gundary4 @gundary4 double vaxed
(@gundary4) reported
@RutegerJones @LugubriousLarry @Telstra Yes just pointing out I had a good experience with Telstra and have many more 60 years of being a customer. Sorry for your bad experience.
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Rohan
(@akabutts) reported
@Telstra Thanks Jay - I’m an hours drive away and they’re in their 80s, can you help me? They said the cables too thin to see and it’s caught up in tree branches
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Rohan
(@akabutts) reported
@Telstra hi, there’s some damage to overhead cables in Silvan that’s left my parents with no phone, trying to call you though the wait time is 30-45 mins on hold. Can you please assist?
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Laurel Papworth
(@SilkCharm) reported
@Telstra Thanks Jimmy hopefully @NBN_Australia will fix it before the whole street gets pulled down! xxx
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Grant Pallant
(@grantpallant) reported
You message me for two weeks saying be phone drama as fixing stuff but in my area NO different prolly worse come on if going to fix fix it so can get 4 g instead 3 g any answer @Telstra @Telstra_news ?????
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bulbous
(@tinkying) reported
@lLiamDavies @CFlensburg @JulieCollinsMP Copper is undoubtedly the reason that the NBN sucks, tradies being lax is irrelevant, full FTTP is what we needed and it's what we still need. Selling telstra was retarded, buying the copper back for the NBN was retarded, the LNP ruined the NBN and it needs to be made FTTP
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toddkardash
(@ToddKardash) reported
What a mistake taking out a Telstra mobile plan, worst customer service @Telstra