Telstra outages and service status in Maleny, Queensland

Problems in the last 24 hours in Maleny, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Maleny, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BIG ROCKS, Nth QLD (@BigRocksWeirNQ) reported 2 minutes ago

  @9NewsQueensland @TimArvier9 Perhaps an investigative report re lack of maintenance with rural & remote Telstra towers where older battery backups are failing - Qld townships have no comms for over 10hrs when Ergon supplies fail (another issue!). Telstra has NO replacement regime in place = QLD lives at risk

• 
  Catriona Thoolen (@cat240359) reported 2 minutes ago from St Arnaud East, Victoria

  @TravCharlton @_ClaireConnelly @ING Yep, those are two. The problem in regional Vic now is reception getting worse, even with genuine Telstra. I have been told 3g towers are being shut down and 4g is barely available even in the middle of my little town. 😥

• 
  Bhagesh Chauhan (@manudriving) reported 8 minutes ago

  @Telstra do you think there will be time when you will stop overcharging your customers? Why you want to steal our hard earned money? What if same things start happening to you. One of the worst service provider. 😡😡😡

• 
  Trav Charlton (@TravCharlton) reported 9 minutes ago

  @_ClaireConnelly @ing Telstra’s Twitter account can get a response, but the messaging function in the My Telstra app is better sometimes. Source: I work for the big T, and have had to go through these to deal with personal account issues.

• 
  Claire Connelly (@_ClaireConnelly) reported 13 minutes ago

  @lorilozi This is my central problem with the Telstra model. You have to be online, on social, a blue tick, or connected somehow to get the bare minimum of support. It’s really bad.

• 
  ktcoop (@ktcoop) reported 15 minutes ago

  @Telstra any chance of a reply? I'm not using your message service ... I don't have 12 hours to chat and wait for replies! @Telstra outage reported INC13877496, 4g backup via smart modem is useless. Won't stream anything. #falseadvertising #4gbackup #fail

• 
  Hoarder of old game stuff. (@PsychosisFuzz) reported 17 minutes ago

  @Gunsinaustralia @KKeneally In Telstra it went like this: Gov owned- Skilled contractors. Benefits. Work done by the book. Slow red tape. Privatised- Overseas outsourced contractors, so that Telstra no longer pays super or benefits. Often not working to Australian standards, but cheaper. Faults often made.

• 
  Ro 🕯 (@ro_jus) reported 19 minutes ago

  @AlanBixter @_ClaireConnelly @broomstick33 Telstra’s call centre options & app chat service is anything but specific. It’s like a never ending roundabout. Funnily enough they do respond faster on social media after multiple people express the same dissatisfaction.

• 
  James P (@JamesInMelb) reported 20 minutes ago

  @Telstra any chance you could get some ******* staff that can read and or type English on this gold VIP service. They don’t get anything, even with a list of your request being provided. They pick and choose how to help and with what.

• 
  Ashlyn Kentish (@ashlynkentish) reported 21 minutes ago

  @Telstra We have NBN with unlimited data but today our internet has been slowed down to the point of being unusable because we’ve gone over our data allowance? Have been told by support that “even unlimited has a limit”?! Not impressed, and will apparently take days to resolve.