Telstra Outage in Elimbah, Moreton Bay, State of Queensland

@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.

@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.

@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.

Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161

This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?

@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.

Someone remind me again please, but if I'm a Telstra customer, how do I watch @NRL @AFL streaming on phone? Is it still free or gotta go via Kayo? Did Telstra do anything for existing customers? Cheers

@manjusrii Not this year so far, but I keep getting obviously scam emails re a payment problem of my Telstra a/c.

@Telstra Still slow

@Telstra We were trying to connect a new cable adapter which we were given by Telstra because the performance of our old one was slow. The new adapter was not connecting but no one could tell us why. We have had to switch back to using the slow old adapter....

@Telstra we have been chatting with several of your support team officers since yesterday afternoon because of issues we are having our wifi at home and it seems IMPOSSIBLE to get a straight answer about what’s going on.

@Telstra home internet is down in Banksia Beach 4507. Has been for at least 16 hours. A few other residents in the estate are experiencing the same thing. Is this a known?

@Telstra: you need to address the level of stupid in your corporate structure. Alas, I’m contacting you again to repair the same silly problem. Why is this taking 6 months?

@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option

@lucky703 @zanerednwhite I have only seen offers for Telstra customer's

@Primmy8 @zanerednwhite I have a Chromecast as well. Second hand Telstra TV seems to get better picture resolution

@zanerednwhite Yeah $15 you could use Chromecast screen resolution might be poor mine 780p. I got a Telstra TV gen 3 off Facebook marketplace there were plenty of Gen 2 for $35. Resolution seemed better. $15 month to month seems ok to me

@zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

@marcpbailey @Optus @AussieBroadband Welcome to the Aussie Broadband club mate - I was with Telstra before I switch to NBN. Got Telstra to put in my NBN NTU with no contract and then switched over the next day to Aussie and never looked back - good to see these old monopolies get a run for their money!

@Telstra 3. When Telstra replies quicker to a joke tweet than to a customer that actually needs help 💀

Ever notice how @telstra NBN and @apple iPads are a terrible combination.

@Telstra terrible service once again. I rather waterboard my self than deal with your customer service team.

@Telstra terrible service from Telstra once again. I rather Waterboard myself than deal with your customer service again.

A notice to Telstra You mobile service in Adelaide CBD is ****. I have been with you since the bricks. Time for me to move on. 🖕

Dealing with @Telstra is more painful than knowing I'll probably never get to see BTS in concert.

@ricey1212 @Foxtel Not this Telstra customer

@Damien_77 @Foxtel They have if you are a telstra customer. Foxtel Now free for 4 weeks

@Telstra Thanks- a delightful lady called and listened patiently. THANK YOU. In complete contrast to yesterday’s absolutely dreadful waste of 4 hours. Sorry but first line support needs significant retraining. I lost $740 of billable consulting time and got nowhere. We will see soon!