Telstra Outage Report in Narangba, Moreton Bay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Narangba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Narangba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Narangba, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
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 Brisbane |
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| Brisbane |
Phone | |
| Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Narangba, State of Queensland
Latest outage, problems and issue reports in Narangba and nearby locations:
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra after you did scheduled maintenance on our HFC cable you now left the whole street (lots of customers) offline and no one can help until Monday #woeful #Brisbane #telstrafail
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
My @Telstra is down and so are all my neighbours after planned maintenance and @Telstra do nothing. Claim there is no outage and put their heads in the sand #TERRIBLE #CustomerService #CustomerExperience
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra We have contacted your support but they claim nothing can be done until Monday because the team aren’t available until then #telstrafail @Telstra #CustomerExperience #failure
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra still a cable outage effecting multiple customers in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra when will you help the multiple customers still effected by a cable outage in Cannon Hill, Brisbane, 4170
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you did a scheduled outage and now the whole street (Moncrief Road, Cannon Hill, 4170) Internet is down #outage #telstrafail #notanoutage #itisanoutage
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra cable outage in Cannon Hill Queensland, please start investigating the issue
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra the whole street still has an outage effecting lots of customers and you refuse to acknowledge it
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Tony Bartlett
(@ynot_bart) reported
from
Brisbane, State of Queensland
@Telstra But after 3 months of trying to get a resolution, no one calling me back, emails proving our discussions you’ve still cut us off at a massive daily cost and that’s ok! Please can I have the number of someone I can talk to in senior management who is empowered to make a decision
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra you have a cable outage effecting multiple customers in Moncrief Road, Cannon Hill, 4170
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Paul Woodward
(@woodwarp) reported
from
Brisbane, State of Queensland
@Telstra need help to resolve cable outage in Cannon Hill, QLD, 4170
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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James Fairbrother
(@88jdf) reported
@Telstra shocking service, 4 days still no call back. Agents lie, hang up and generally rude. Incredulous to think this is how you treat customer. Explains why complaints are at 70%
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Scott Murray
(@BestFamilyCars_) reported
Hey @telstra, there's a struck @NBN_Australia cable in our street owing to some moron not digging it to the correct depth. Need it fixed ASAP. Tech support, please. No, I don't want to register, log in or subscribe to any of your tripe. I just want it fixed today, so I can work.
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Violet
(@7Viollets) reported
@telstrahate I HAVE HAD NO ADSL FOR OVER 3 MONTHS. I CAN'T GET RELIABLE NBN & NO 5G WHERE I LIVE. I HAVE UNRELIABLE 4G RECEPTION IN MY HOUSE. I HAVE CALLED TELSTRA REPEATEDLY, I HAVE NUMEROUS CASE NUMBERS & I NEVER GET TO SPEAK TO THE SAME PERSON OR AN AUSTRALIAN. TLS I HATE YOU
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Scott Murray
(@BestFamilyCars_) reported
When Telstra tech support asks if you have a "smart modem with 4G backup". Err. No. I don't know what that is. I just want internet back.
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Andrew Edmiston
(@AndrewEdmiston) reported
@Telstra any chance we can have an @NBN_Australia service that works and is reliable?? So sick of not having internet but still paying an overpriced fee for a service that is more unreliable than @GeelongCats
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Violet
(@7Viollets) reported
@Telstra AND CASE IN POINT, FIRST IT WAS QUINN AND NOW IT'S GREG...JUST LIKE ON THE PHONE, GET PASSED FROM ONE TO THE OTHER TO THE OTHER, ROUND AND ROUND IN CIRCLES TO NOWHERE. LIKE I SAID, I HATE YOU TELSTRA. YOU ABSOLUTELY PROVIDE THE WORST SERVICE I HAVE EVER EXPERIENCED.
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Nathan Monson
(@nmonson85) reported
@7AFL @Telstra Too bad the government is trying to ban anything like this!
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𝙨𝙩𝙚𝙥𝙝𝙝🏳️⚧️
(@stephhroche) reported
@Optus fix your **** I'm sick of getting these scam text messages "yOu hAvE a nEw dElIvEry cLiCk tHis Link" or " yOuR dOcTor TriEd to cAll yOu" 1 I don't order **** online 2 I haven't seen a doctor since I was a child Fix it already @Telstra already fixed theirs take somenotes
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Victor Dominello MP
(@VictorDominello) reported
This means virtually no competition - which leads to poor outcomes for consumers. We had a similar situation many years ago where Telstra was primarily the monopoly in the market and legislation was required for it to “inter-operate” so that other telcos could enter the market.
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bridget boson
(@bridgetboson) reported
4 months no landline service Medical Priority Acct. Tech came today-job will take weeks He ordered an interim service via courier👍🏼 Hours later got a msg from another Telstra dept saying if I "really want" an interim service call the 13 No 🐂💩mate! #35185295 Do yr job @Telstra