Telstra Outage Report in Narangba, Moreton Bay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Narangba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Narangba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Telstra
Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Narangba, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
||
| Brisbane |
TV | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Narangba, State of Queensland
Latest outage, problems and issue reports in Narangba and nearby locations:
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@Telstra There gave been no disruptions reported. Your staff have said the problem is at the Telstra end. We've been told there's a block on the phone that has supposedly removed four times. There's still no phone and no internet.
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
@EmmetOC_ @Telstra "It will take 2 hours to fix." "It will take 24hrs to fix." "No, wait, 1hr." "Or 2-3hrs." "It will be fixed as soon as you get off this call."
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Rina
(@Trinkett) reported
from
Brisbane, State of Queensland
Been waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice
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Flangela
(@Flansq) reported
from
Brisbane, State of Queensland
@Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.
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winky 🤹🏻♂️
(@wmcneillie_) reported
from
Brisbane, State of Queensland
@Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.
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Yummy! Ideas
(@Yummy_Ideas) reported
from
Brisbane, State of Queensland
@Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
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TJ Bird
(@TJBirrd) reported
from
Brisbane, State of Queensland
Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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💧Phil viva la republic
(@pwwingman) reported
from
Brisbane, State of Queensland
@randlight I empathise with you however Telstra should look at their own broken service model
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Rick König
(@rickrkoenig) reported
from
Brisbane, State of Queensland
@Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Angela Slatter
(@AngelaSlatter) reported
from
Brisbane, State of Queensland
Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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AHMED ISMAILJEE
(@AHMEDISMAILJEE5) reported
@RnpGupta78 I lost my landline, not sure to Telstra or NBN. They don't care, they have no regard for Invalid Seniors Pensioners. Last year Voidafone unlawfully disconnected my mobile phone. I am still waiting to Complain to TIO because they have too many, please help.
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Camellia
(@Camelli79450301) reported
@kerivvy @DanielAndrewsMP Yes, I have complained to Telstra, the Telecommunications Ombudsman, the State member and the Federal member. No resolution. Hopefully, with the Games, it will highlight how terrible mobile services are in the regions. I am less than 90 minutes from Melbourne CBD.
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Annie SewerRat Brownie
(@AnnieBrownie4) reported
@Telstra 2000 48898 2503 house sold Sept 2021, subscriber now has no fixed address & an OPTUS cellphone service. Good luck to that collection agency you keep threatening me with
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Cameron Stevens
(@cameron_stevens) reported
@Telstra is there currently outage issues in northern Sydney?
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Daniel L
(@bigbaddanno) reported
@Telstra thanks for apologising for not having internet for the last 12 hours but how about a refund like a normal service company would have to provide when failing to provide the service that is paid for.
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Sandy Possumhead 💉💉💉
(@sandypossumhead) reported
My 4G Internet is so slow today that I can't even check e-mails. Contacted @Telstra and was suggested to upgrade to a better plan. WTF?
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FK
(@fadikazmuz) reported
@Telstra Withholding information from customers, creating a discriminatory class system imposed on clients, staff incompetent, no one at telstra can solve a problem, staff at stores lie to get a sale done. Your complaint team has zero customer service skills.
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PlRATES | ☠ | 🇦🇺
(@PlRATES) reported
@Pandemic_Times @Leo_Puglisi6 Gotta love that old Telstra copper/infrastructure crap they bought for billions off Telstra huh
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Michael Richards
(@MichaelYPmnm) reported
@Telstra We have had no internet service in Stansbury SA since the 25th of March. No information from Telstra when our service will resume. No offer from Testra of offsetting our additional mobile data use. Do you think this is acceptable?
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Phil Hazell
(@PhilHazell1) reported
Tried to buy new IPhone 13 from Telstra. Won’t go into details but after 3 hours it was a fail. Just under 2 hours ago I purchased from Apple. Only took 5 mins on their website Already here in under 2 hours. If Christine Holgate was running Telstra it wouldn’t bloody happen!