Telstra Outage Report in Narangba, Moreton Bay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Narangba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Narangba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Telstra
Telstra is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Narangba, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Narangba, State of Queensland
Latest outage, problems and issue reports in Narangba and nearby locations:
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Hanna Elizabeth
(@Hanna_Unwin) reported
from
Brisbane, State of Queensland
@Telstra wtf is up with the connection in morayfield lately it’s gone to ****?
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Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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Julia Mackerras
(@julesmackerras) reported
from
Brisbane, State of Queensland
@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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IanRob
(@IanRobert_60) reported
from
Brisbane, State of Queensland
@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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TAJ PABARI 🇦🇺
(@tajpmahal) reported
from
Brisbane, State of Queensland
@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Nick Dowse
(@nickdowse) reported
from
Brisbane, State of Queensland
@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Luci Power
(@reallucipower) reported
from
Brisbane, State of Queensland
@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra
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Grant says...Blame it on the sciece! 😂
(@G_D_Ison_Writer) reported
from
Brisbane, State of Queensland
@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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NEVILLE MADDEN
(@NEVIE_JOHN) reported
@lucysugerman I have ANDROID, and I'm Quite Happy With It. I've never had a iPhone, or other APPLE Device. The only APPLE Product that I have is iTunes. I use TELSTRA Pre-Paid.
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😷Camybobany. Distance, mask, wash your hands. 😷
(@camybobany) reported
Contacted @Telstra at 10:20am and have just now received a message response 12:28pm 🙄 Outside of Centrelink @Telstra offers the very worst service for paying customers.
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Jhobi
(@Jhxbi) reported
@Telstra SHUT ******** UP AND FIX YOUR ******* NET LIKE GET A GRIP YOU'RE THE WORST SERVICE PROVIDER TO EVER EXSIST BRO. LITERALLY JUST QUIT THE INDUSTRY, YOU'RE PATHETIC *****
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Aʟᴀɴ FiᴛᴢGᴇʀᴀʟᴅ - Practice Connections Advisory
(@pracconnect) reported
@Telstra please stop calling me to tell me there is a problem with my NBN - call me when it is fixed. Also, when you call me, stop asking for my security details: you are calling me from a number on your screen & if I answer, you've reached the correct, intensely annoyed guy...
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Lisa Lemon 🍋💛
(@LisaLemon09) reported
@BenPugsley @VirginAustralia I phoned Telstra 3 times to report nuisance phone calls and to get them blocked and they hung up on me multiple times before I could even speak to a human and just kept sending me texts with information I didn’t need. Good luck with that. Customer service is a dying art now.
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😷Camybobany. Distance, mask, wash your hands. 😷
(@camybobany) reported
@Telstra You need to do something about your customer service. 😡 Disgraceful
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James Pope
(@Dearmad) reported
Telstra are one of the biggest brakes on business in Australia. Poor service and no communication #telstra #breakuptelstra #competition
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Ocker
(@therealocker) reported
Why cant telecommunications companies be made to supply a deactivate/cancel account button with accounts outside contract terms or all accounts for that matter??? @NSW_FairTrading @Telstra
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Alan Tracey
(@alftracey) reported
@Telstra Foxtel on demand service has stopped and need a new set top box . Requested last Dec nothing has happened. Have been trying continuously to sort this out through the Telstra app help chat system for 3 days. Promises to help and no actual assistance. What can I do?
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Adrian Gissara
(@AGissara) reported
How does a company as big as @Telstra not have a call centre you can ring? Especially when the message service they force you down is not an instant service, been waiting for hours and heard nothing. Pathetic