Telstra Outage Report in Narangba, Moreton Bay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Narangba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Narangba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Narangba, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Narangba, State of Queensland
Latest outage, problems and issue reports in Narangba and nearby locations:
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Time to #ActNow #TellTheTruth
(@mireelr) reported
from
Brisbane, State of Queensland
@rubin_angela @Telstra someone needs your help.
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Stephen Humphreys
(@shumpty77) reported
from
Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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Rae Allen
(@raeallen) reported
from
Brisbane, State of Queensland
Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Jane⤵
(@Sarcasm_DuJour) reported
@Telstra a friend of mine in Sydney, still has no phone since the storms of 2 weeks ago. She's been w/o a phone and will STILL be w/o communication at least for another few days, because YOUR co just yesterday gave her a complaint number. Shame on you.
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Keegan Nye
(@keegannye) reported
@Telstra Hey ash it's when you Goto the store and log in to view it is when it just gets stuck on the load screen... The evil loading circle. I've tried chrome desktop, brave desktop Firefox desktop and chrome android none seem to work. No errors just loading screen of doom
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⚓Mᴇɴ Fʀᴏᴍ Uɴᴅᴇʀ Tʜᴇ Sᴋʏ 🇫🇯
(@KaivalagiNiViti) reported
@AusHCFJ So, we're going from bad to worse? 🙄 Telstra has the worst operational and customer service in Australia.
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There's still time to reduce climate change impact
(@stevepog) reported
@p_hannam is this about Telstra's 'soft power' over the federal government; if so, headline is almost accurate. It's not like they're suddenly going to take on international telcos in more valuable markets, especially if they need gov support just for this one deal?
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Mikey B
(@Its_MB) reported
@Telstra Thank you for the recommendation. That "solution" would then mean I wouldn't get the actual important emergency calls or messages.
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Jane Hewitt
(@JaneHewy) reported
@Telstra Thanks, I don't have a reference number. I filled out the form online - the one from last year was 173120464 (October 2020) and the bee issue is back again as you removed the bees but didn't replace the broken Telstra cover. Partner's father is very allergic to bees-
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Nessa Mac
(@mavclair) reported
@Telstra Hi Phil, I spoke to telsta and did the troubleshooting and they sent someone from NBN co to check out the issue today. Some corroded wiring following the storms in Sydney. All working again.
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psyche
(@VORESANZ) reported
Why why WHY ******** is my internet so ******* dhit is it telstra or is it ducking australia
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Padishah Emperor 𝘼𝙣𝙩𝙝𝙧𝙖𝙭🇦🇺🥂
(@AnthraxSequel) reported
If the governments going to fund the majority of a purchase Telstra wouldnt have otherwise made, we may as well treat them as a softpower arm of the government and renationalise it
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Brad Gordon
(@rpgcyco) reported
Hi @Telstra, there's a bug with the change address section of My Telstra. When I select my actual address, it automatically changes to a very similar but incorrect address. Can someone help with this? Thanks.