Telstra Outage Report in Narangba, Moreton Bay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Narangba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Narangba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Telstra
Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Narangba, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Narangba, State of Queensland
Latest outage, problems and issue reports in Narangba and nearby locations:
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.
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craig
(@m0un10_) reported
from
Brisbane, State of Queensland
@benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies
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deki.eth
(@DekiZedd) reported
from
Brisbane, State of Queensland
@Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.
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koru-cottage.com
(@KoruCottage) reported
from
Brisbane, State of Queensland
Just to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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David Kapernick
(@birdnoises) reported
from
Brisbane, State of Queensland
@MoistenedTart Telstra reception is ****.
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Stuart Robinson
(@TheVinsomniac) reported
from
Brisbane, State of Queensland
Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?
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Brian Craddock
(@Br1anCraddock) reported
from
Brisbane, State of Queensland
@Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.
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Tupperwave
(@TUPPERWAVEMUSIC) reported
from
Brisbane, State of Queensland
@Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?
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David
(@singaporedavid1) reported
from
Brisbane, State of Queensland
@RoadknightThe Telstra and the NBN will never deliver.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.
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Mire Madra
(@MireMadra) reported
from
Brisbane, State of Queensland
@Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.
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Gareth Howells
(@ghowells67) reported
from
Brisbane, State of Queensland
@Telstra Problem taken care of promptly by Brandon. Thanks
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TheBLACK🌚TRACKER
(@Chad50726588) reported
from
Brisbane, State of Queensland
@IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Australian Consumers
(@aus_consumers) reported
@Telstra @Telstra / Austin - This "Something went wrong" error message is prevalent irrespective of which device or network we attempt to use. We've tried different devices (Mac and PC) as well as different browsers. Not very impressed as a potential new customer.
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𝗤𝘂𝗶𝗽𝘀 𝗱𝗲 𝗙𝗮𝘂𝘅
(@QuipsdeFaux) reported
@Telstra No Jimmy, I've already been on the phone with Telstra "help" for a couple of hours now. I think it's probably the Ombudsman's turn ay? (One thing you can do is get IT to check the new direct debit system on your app. It's scuffed champ).
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Paul Christie
(@007paulchristie) reported
@Telstra That’s great Austin any chance you can fix the service so it actually works without dropping out all the time. I have a suspicion this is happening intentionally so we move to the NBN.
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AL
(@LeslieDaFrog) reported
@SadafJadran @Telstra Yeah they are the worst. an hour is average. I still remember my first apartment I was on hold for more than 4 hours trying to get internet.
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WOJi
(@3wojis) reported
@The_Top_Loader Definitely. The boys and I really appreciated my cupboard the most recently when Telstra kept 'updating' their network and we didn't have the internet for two days.
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Stowie
(@Stowie16) reported
@Telstra any chance i can get some proper customer service for once? tired of getting no help and spending hours on the phone. promises not kept. No one in Australia accountable.
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Geoffrey Grigg
(@geoffreygrigg) reported
@Telstra Sean, Considering the Telstra bottom line over the past decade (or two) one wonders why it's taken so long. Virtue signalling and 'dog food' for the desperate does nothing for Telstra's abysmal customer service reputation, over pricing, or the disaster that is the NBN.
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Ben Harris-Roxas
(@ben_hr) reported
from
Sydney, State of New South Wales
@cheryl_kernot @weezmgk Too bad you supported the privatisation of Telstra or we’d have some assets to sell off
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Rhys Roberts
(@rhysroberts91) reported
@Telstra sort your customer service out. Have spoken to 3 different people through your ‘silver member support’ and still have not had my issue rectified. Get some humans to answer your phones. Ridiculous
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bullishforcrypto
(@ziltwit) reported
@SadafJadran @Telstra Wait for, staff unavailable to assist, in lockdown, please press 5 to pay bill or hang up