Telstra Outage Report in Narangba, Moreton Bay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Narangba, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Narangba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Telstra
Telstra is having issues since 04:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Narangba, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
||
| Brisbane |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Narangba, State of Queensland
Latest outage, problems and issue reports in Narangba and nearby locations:
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John Knight
(@jak_knight) reported
from
Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
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Dez
(@D0zzle) reported
from
Brisbane, State of Queensland
Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Aaron Birkby
(@AaronBirkby) reported
from
Brisbane, State of Queensland
@bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account
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Troy Hanson
(@newwayofliving_) reported
from
Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
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Mark
(@teamallen) reported
from
Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Nick Ng
(@nicko_316) reported
from
Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
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Brian Thompson
(@missingparl) reported
from
Brisbane, State of Queensland
Tell Telstra to **** off.
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David Bourke
(@DBourkeBFS) reported
from
Brisbane, State of Queensland
Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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Doug Munford
(@doug_munford) reported
from
Brisbane, State of Queensland
@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer
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Doug @ 🏡
(@DougAtLast) reported
from
Brisbane, State of Queensland
@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Dr Terry Sweeney CMG
(@terrysweeneyAU) reported
from
Brisbane, State of Queensland
@Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!
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World’s gone mad
(@CoolDadfromOz) reported
from
Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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Richard
(@RichardWKerr) reported
from
Brisbane, State of Queensland
No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🖤ㅇㅅㅇ🖤 ☆*Bri🦊🐾
(@Briee_elle) reported
I hate that the @NBN_Australia and @Telstra are ******* screwing us over, we haven't had Internet for days and they can't get their **** together. Not worth spending 100 dollars a month when you can't get Internet for 5/30 days. Stop blaming the other company just fix it 😡
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Filly | SOOBIN DAY
(@Fillydrunk) reported
@thewildc4rd Girl, Optus is ****. Horrible connection and I’ve never had this problem with Telstra. I rlly regretted moving to Optus cuz now my internet is so slow.
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sabrina⁷ ♡
(@thewildc4rd) reported
@Fillydrunk The issue also is that lots of these things go through the NBN server which isn’t owned by neither optus nor telstra. But am still glad I can actually talk to a human at Optus - telstra has no humans taking calls and just directs everyone to their messaging service - that’s fked
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Crabtrac
(@mbatracoff) reported
@Telstra Hi, my internet has been cut for 3 days. I have been on hold for 3+ hours each day with no response. Have tried your messenger service also with no response
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Scott
(@Praktical_) reported
@Telstra Hey guys how about instead of putting out cute little ads about your reward system you FIX YOUR ******* SERVICES every ******* night my Wi-Fi cuts out at least 15+ times.... You guys are a ******* joke
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Luke Davis
(@LukeLukus22) reported
@Telstra No, no one has been able to help me with my issue.
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Chris Rauchle
(@chrisrauchle) reported
@benedictevans Well, thank goodness I don’t have to worry about a hypersonic missile recognising my gayte or my face - Telstra can’t provide 5G service within 2km of the Sydney CBD
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Penny
(@PennyKonstando) reported
@Telstra i have been waiting for you to fix my internet for 3 days now with no response or anyone trying to fix it, absolutely horrible service ...
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Colm Ahern
(@ColmAhern4) reported
@Telstra trying to make contact online with your messaging app - it's not working. My bill is incorrect and doesn't reflect credits agreed with agent. Can you look into it for me please?
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sabrina⁷ ♡
(@thewildc4rd) reported
@optus Coming from a long time telstra customer made move to optus. We booked NBN initiation date for 1.12 and was told modem would arrive before. Modem no was a show. When I called to follow up modem was told delay and no technician was coming bc my house was NBN ready (pt1)