Telstra

Telstra Outage in Gilberton, Gold Coast, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Gilberton, State of Queensland

Telstra Outage Chart in Gilberton, Gold Coast, State of Queensland 01/18/2021 01:40

January 18: Problems at Telstra

Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 58.63% Internet
  • Phone 23.72% Phone
  • Wi-fi 7.01% Wi-fi
  • E-mail 6.20% E-mail
  • Total Blackout 2.83% Total Blackout
  • TV 1.62% TV

Telstra Outage Map Near Gilberton, Gold Coast, State of Queensland

The most recent outage reports and issues originated from Brisbane, Logan City, Gold Coast, Maclean, Point Talburpin, Coomera, Stanmore and Santa Barbara.

AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Telstra in Gilberton, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Gilberton, State of Queensland

Latest outage, problems and issue reports in Gilberton and nearby locations:
  • raeallen Rae Allen (@raeallen) reported from Brisbane, State of Queensland

    Talking to a Telstra technician about some upgrades to my data service hardware Technician: What's you landline number Me: no idea, never bothered to plug a handset in

  • ShonaDrechsler Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • mireelr Time to #ActNow #TellTheTruth (@mireelr) reported from Brisbane, State of Queensland

    @rubin_angela @Telstra someone needs your help.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra Greg! I apologize! But I tend to lose my temper every time we have contact. Suggestion: I believe there is a correlation between your mass-mailings (paper and digital) and your service line traffic. You might study the relationship and adjust accordingly.

  • scully65 michael scully (@scully65) reported from Brisbane, State of Queensland

    @Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!

  • BJOfficial belindajane (@BJOfficial) reported from Brisbane, State of Queensland

    @Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • darkphoenix_68 Peter Jones (@darkphoenix_68) reported from Brisbane, State of Queensland

    Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • shumpty77 Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.

  • jdw_86 jdw86 (@jdw_86) reported from Gold Coast, State of Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • marygarden Mary Garden (@marygarden) reported

    Been on hold for an hour on phone for @Telstra Technician from Total Microsystems who was here for an hour & checked everything said ring Telstra. Speeds upload & down abysmal here. And can't get NBN.

  • Jess_hamill Jess Donovan (@Jess_hamill) reported

    @Telstra Thanks Cas. We were never answered after 4 hours and I just gave up and used forums in the end to help fixing it ourselves via the gateway. It really isn’t good customer service when your offshore Telstra customer service team just ignore people though...

  • xrpmars blokes on blokes (@xrpmars) reported

    @Telstra Fk Telstra right offf worst provider would never recommend. Customer service is fkn horse sht

  • AlexDGlengarry Alex McDonnel (@AlexDGlengarry) reported

    @samanthamaiden That's an oldie. Other one is caller who says NBN has discovered problem with your modem. NBN never deal with public (there are rare exceptions) even Telstra or other retailers don't ring you out of the blue to tell you you have a problem.

  • iQ_S4R4 🎗Sara 🍀 (@iQ_S4R4) reported

    @Telstra Reason this didn’t get fixed is coz @Telstra & @NBN_Australia are too busy pointing fingers at each other. NBN roll out is the worst thing that happened to internet in Aus & Telstra is stuck with that but Telstra also has no issue charging arm & a leg for non existent service.

  • iQ_S4R4 🎗Sara 🍀 (@iQ_S4R4) reported

    @Telstra I know you are only trying to help & I appreciate it but I have tried that too & “text like” msg service never results in a solution nor do I have endless hours in a day to be texting with someone who takes 3 hours to respond. This is service I pay for.

  • simao_nuno Nuno Simao (@simao_nuno) reported

    @Telstra my internet has been down since Saturday. I've been trying to call someone but it seems that you guys are overwhelmed with calls. I need my internet as my wife works from home. How hard is it to be able to speak to someone over there.

  • Darren_Matthews Darren Matthews (@Darren_Matthews) reported

    @Telstra Please can you provide an update as to when normal service will resume? I can’t hold a 2min phone conversation without the call dropping out. It’s unacceptable! I pay a massive premium to be on the supposed best network provider, and I cannot even make phone calls

  • angry_hela Angry_Hela (@angry_hela) reported

    Hey @Telstra I want to add an extra mailbox to my webmail service. I have looked everywhere but things have changed. I have printed the instructions for doing it but when I log into my account, I can't see where my current mailboxes are listed much less see the 'manage' tab. Help

  • lousanti Lous (@lousanti) reported from Melbourne, State of Victoria

    @Telstra looks like you are at it again. Want to cancel Foxtel, almost impossible. Telling me my service number is incorrect. Would like to speak to someone but guess what, Telstra don’t employ humans! Utterly pathetic!