Telstra

Telstra Outage Report in Gilberton, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gilberton, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gilberton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Gilberton, Gold Coast, State of Queensland 01/13/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gilberton, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaGold Coast Phone
AustraliaBrisbane Phone

Community Discussion

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Telstra Issues Reports Near Gilberton, State of Queensland

Latest outage, problems and issue reports in Gilberton and nearby locations:

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • MungoGOAG Liam Morrow (@MungoGOAG) reported from Gold Coast, State of Queensland

    @GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.

  • TheVinsomniac Stuart Robinson (@TheVinsomniac) reported from Brisbane, State of Queensland

    Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.

  • MainBeachMick Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, State of Queensland

    @SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.

  • TUPPERWAVEMUSIC Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, State of Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @MoistenedTart Telstra reception is ****.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.

  • singaporedavid1 David (@singaporedavid1) reported from Brisbane, State of Queensland

    @RoadknightThe Telstra and the NBN will never deliver.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ian_tink Ian Tink (@ian_tink) reported

    @tofar1 Yes I have been getting them also and deleting them, I rang one back that was was supposedly Telstra cutting off my NBN which I don’t have and a lady in WA answered which definitely wasn’t her calling so they are using anyone’s phone number, pity they can’t be tracked down.

  • dom_vella99 Dom Vella (@dom_vella99) reported

    @Optus "Collectively, hundreds of thousands of consumers were allegedly misled by these three big internet providers, Telstra, Optus and TPG, which accepted payments for NBN speeds they could not provide," Yeah **** you optus always gonna **** people over

  • Penlaur Pendraia Fae (@Penlaur) reported

    @Telstra Companies need to be aware when going to paperless that older people are often unable to cope. My father had no problem with being able to pay he just couldn't cope at 91 with a paperless system. That the company changed the process without consultation was wrong. 2/2

  • NinAnnunaki Dannielle - Neurodivergent Educator (@NinAnnunaki) reported

    @felicityward Lol no. Telstra still as FN people for art for “exposure”. There is a lot to fix.

  • mmuzzle_of_bees kristoffer paulsen (@mmuzzle_of_bees) reported

    @Telstra I just got this from a chat “I am sorry, I have checked and I can see the mobile number you have mentioned is not available in your account. The mobile number is not provisioned and we are unable to help you with the activation of the service for you.”

  • Damion23 Damion Maher (@Damion23) reported

    @Catta_2021 @Telstra @Apple Yep it’s crap. Old lady I spoke to said she’s had enough getting 100s of call backs from this.

  • spxde1x VGL spxde (@spxde1x) reported

    @TeamGallium @Telstra my internet keeps getting interrupted with something could you fix?

  • _ValeCR_ Vale™ (@_ValeCR_) reported

    @TeamGallium @Telstra @Telstra help with internet

  • felicityward Felicity Ward (@felicityward) reported

    Hey if I have any Aboriginal/Torres Strait Island/First Nations Australian followers, do you think Telstra has done enough to repair the damage of their NT mobile contract sales to their customers that couldn’t understand or afford?

  • bazmorgan_ Twitch Bazmorgan (@bazmorgan_) reported

    @TeamGallium @Telstra please help me out