Telstra

Telstra Outage Report in Gilberton, Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gilberton, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gilberton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Gilberton, Gold Coast, State of Queensland 04/25/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gilberton, Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane and Gold Coast.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

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Telstra Issues Reports Near Gilberton, State of Queensland

Latest outage, problems and issue reports in Gilberton and nearby locations:

  • 802_11GS Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • Bigshim Andrew Shimmin (@Bigshim) reported from Gold Coast, State of Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • missingparl Brian Thompson (@missingparl) reported from Brisbane, State of Queensland

    Tell Telstra to **** off.

  • DBourkeBFS David Bourke (@DBourkeBFS) reported from Brisbane, State of Queensland

    Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.

  • RichardWKerr Richard (@RichardWKerr) reported from Brisbane, State of Queensland

    No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • D0zzle Dez (@D0zzle) reported from Brisbane, State of Queensland

    Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

  • DougAtLast Doug @ 🏡 (@DougAtLast) reported from Brisbane, State of Queensland

    @NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

  • nicko_316 Nick Ng (@nicko_316) reported from Brisbane, State of Queensland

    Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • teamallen Mark (@teamallen) reported from Brisbane, State of Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • doug_munford Doug Munford (@doug_munford) reported from Brisbane, State of Queensland

    @telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • paul_jobber23 Paul Jobber (@paul_jobber23) reported

    Hello, @Telstra. On behalf of 90% of Port Macquarie, please sort your reception issues out. I'm in the CBD and have to send text messages three times just for them to go through. I also can't make phone calls without the line dropping out. Fix it.

  • margi_au Margaret (@margi_au) reported

    @telstra bigpond webmail still down and unable to access emails over the last few weeks

  • jvalin_s Jvalin Sonawala (@jvalin_s) reported

    @Telstra @NBN_Australia - I am paying for 250 mbps speed and I am only getting 100 mbps speed, the troubleshooting guys are hopeless and just asking to restart and nothing else..one person passing to another with no resolution

  • John___Donegan John Donegan (@John___Donegan) reported

    @AlanBixter Had the same problem years ago in Alexandria (Sydney). Man came out and tore out all the lines leaving us with nothing. Found a Telstra exec on Twitter and a crew arrived on Sunday (SUNDAY) and resolved the issue.

  • Junetta19819957 Junetta (@Junetta19819957) reported

    @vivianharris45 @MyfUrban @Telstra Disgraceful service.

  • lashnslashndash scorching hot regards (@lashnslashndash) reported

    @Telstra @holotropik As if you guys can’t report it yourselves as well? Literally every person I’ve spoken to in port Macquarie is having the same issue. The mobile data network is unusable for all Telstra customers.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    What a joke @Telstra. Your technical experts - as opposed to the first line call centre operatives who know very little - can’t phone to discuss complex issues. It all has to be done laboriously by text.

  • klk2111 Karen King (@klk2111) reported

    @Telstra Is there any update on the webmail issue? I can only access my email 50% of the time.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    @Telstra Your people on the phone are simply not qualified to solve complex problems.

  • writeNOISEComms Virginia Muzik | writeNOISEComms (@writeNOISEComms) reported

    @noshamecreative @EnergyAustralia Sorry you’ve experienced that! I don’t know when or why it became the modus operandi of so many corporate service providers, but my partner had a similar experience with Telstra. How can they reasonably justify doing it?