Telstra outages and service status in Gold Coast, Queensland
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Gold Coast come from postal codes 4212 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 27 days ago |
|
Gold Coast
|
Phone | 2 months ago |
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Gold Coast
|
Phone | 3 months ago |
|
Gold Coast
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra Waste of time calling me, I don’t have any service, that’s the issue
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
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Super Nudist (@supernudistband) reported from Gold Coast, Queensland@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Dazz (@DarrenAbb) reported from Gold Coast, QueenslandHad to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra having very limited to no service just simply isn’t good enough
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Vicki Russell (@VickiRussell62) reported from Gold Coast, QueenslandWell done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Driers APAC (@JimFSH) reported from Gold Coast, Queensland@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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Vic (@retrogamergirl_) reported from Gold Coast, Queensland@Telstra we are on NBN but are getting very slow speeds.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland@ccbigglesworth @Telstra That’s just awful.
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What Do You Know? (@Glenelg22) reported from Gold Coast, QueenslandToday we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
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Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra guess the outage is preparing for next week. Nbn goes down for grand finals No hope to actually watch it.
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Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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sworks (@sworks262) reported from Gold Coast, Queensland@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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Julia (@JuliaBTempler) reported from Gold Coast, QueenslandAfter a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzy (@LizzyZeel) reported@AlanBixter Ahh yes, the joys of having every Telstra support person go through the same failed script (re-start modem, check cables, blah, blah...) & then sending a new modem - which still doesn't fix the problem 😡. I have quite the collection now.
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Paul Cashmere (@paulcashmere) reported@markbouris "no national debt .. yep zero" because he sold over $70 billion in public assets to pay down government debt, with major privatizations including Telstra (approx. 49% in 97-99), the remaining Commonwealth Bank shares, all major federal airports, and the National Rail Corporation.
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Marg N - AU (@Daisy1158) reported.@Telstra You know, it would be great if people would be notified of NBN work and interruptions at least BEFORE the internet is no longer working! I got a notification AFTER the service was restored!
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The Fighting Roo (@TheFightingRoo) reportedTelstra’s service for 5G is that slow in North Melbourne it makes modern tech useless. I have 2 bars & 4g speed. @Telstra you are a garbage service nowadays.
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deirdre ritchie (@deirdreritchi10) reportedWeird. Just got a message from Telstra saying that tomorrow there is going to be an interruption to my home internet service for up to 5h 59m. Why didn't they just say 6 hours? Bizarre.
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Mr. Ash (@D4rkni99a) reported@NedKellysReveng @RealDonKeith Shut up *****. You sound gay. Considering I had to help Telstra pull you ****** retards into the 21st century technologically, I don’t give a **** what you mfs have to say about us “yanks.”
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davie ewan macdonald (@escalatorover) reported.@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning. These issues reported at least as far back as 2023 but were again at various times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide
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Oliver J (@oliverjanik) reported@loftwah I will never understand people who stay loyal to telstra or Optus
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Peter (@Peter81945442) reported@ALDIMobileAU If you start using ALDImobile you can never leave. I have been trying to port my phone number to Telstra but they refuse
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Ricky🏄🏼♂️🦋 (@galumay) reported@Mr_Fanta_Pants @Telstra Ok, still sounds like Starlink on standby is the best solution, cheap, enough data for phone calls, set up a SIP service with Siptalk for her and at least she gets what she wants.