Telstra outages and service status in Gold Coast, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Gold Coast come from postal codes 4212 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 25 days ago |
|
Gold Coast
|
Phone | 2 months ago |
|
Gold Coast
|
Phone | 3 months ago |
|
Gold Coast
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, Queensland@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra so nbn down for 4hrs now. Will we get it back before monday or are you just not giving a ****
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, Queensland@bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.
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Julia (@JuliaBTempler) reported from Gold Coast, QueenslandAfter a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!
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David Geelan (@ProfBravus) reported from Gold Coast, Queensland@Telstra Still down, still no useful information
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Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, Queensland@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Super Nudist (@supernudistband) reported from Gold Coast, Queensland@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Grant Shelley (@802_11GS) reported from Gold Coast, Queensland@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Evan W (@00EMW) reported from Gold Coast, Queensland@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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Vic (@retrogamergirl_) reported from Gold Coast, Queensland@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
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Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland@ccbigglesworth @Telstra That’s just awful.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Lord (@lord_tizza) reportedAnd Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(
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The Fighting Roo (@TheFightingRoo) reportedTelstra’s service for 5G is that slow in North Melbourne it makes modern tech useless. I have 2 bars & 4g speed. @Telstra you are a garbage service nowadays.
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Kuldeep Sharma (@Kuldeep3085720) reported@Telstra I buy second hand device now any chance ? My phone is network lock country lock
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Will G (@willgotsis) reported@Gatty54 Worst part was, we called Telstra the next day to say it was fraudulent as payment pending, long story they said we’ll stop it, no they didn’t, 3 days later payment cleared. Others were good and cancelled. In the end we got all our money back, but what a pain in the arse.
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kane (@kanethesaint) reported@eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.
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TheGrassman (@TheGrassmanVT) reported@Telstra My Dearest Matthew, Thank you for reaching out to my tweet of frustration and anger, i would like to first apologize for calling Telstra a nerd. while i did not expect a response i will gladly reply with the status of my network.
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George 🦊 (@PossiblyGeorge) reported@FOXFOOTY The Jim's Mowing Wildcard Round The Bunnings Wildcard Round The McDonalds Wildcard Round The AAMI Wildcard Round The Telstra Wildcard Round The Coles Wildcard Round The Chemist Warehouse Wildcard Round And it all still sucks. Bin it
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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Richard (@dickster1907) reported@AussieVal10 Because of the Howard Government we no longer receive dividends from previously owned Government entities like the Commonwealth Bank and Telstra because they sold them. Good move Johnny you ******* economic vandal. Oh and BTW they sold off our gold reserves for **** all as well.
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Bill (@BillySisu) reported@TheNoisyTrunk @Caitlen2310 @adrian_couper When LNP min. Richard Alston was asked which parts of Telstra he had sold, Was it Yellow Pages or the GSM network, etc, his eyes glazed over and he confessed he sold a 30% tranche of THE ******* LOT. Which is why NBN needed to build a new fixed network at huge public cost.