Telstra

Telstra Outage Report in Gold Coast, State of Queensland

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The latest reports from users having issues in Gold Coast come from postal codes 4217.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Gold Coast, State of Queensland 02/21/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast E-mail
AustraliaGold Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • JimFSH Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • Debi98489370 Debi (@Debi98489370) reported from Gold Coast, State of Queensland

    @RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

  • PaulWillo62 Paul (@PaulWillo62) reported from Gold Coast, State of Queensland

    @Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

  • rochehfn Roche (@rochehfn) reported from Gold Coast, State of Queensland

    @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra having very limited to no service just simply isn’t good enough

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.

  • 802_11GS Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Waste of time calling me, I don’t have any service, that’s the issue

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

  • Bigshim Andrew Shimmin (@Bigshim) reported from Gold Coast, State of Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • ProfDerekCarson Derek Carson (@ProfDerekCarson) reported from Gold Coast, State of Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dannynoeljackso daniel jackson (@dannynoeljackso) reported

    @chrismurphys @Telstra My Telstra service in WA is AOK never any problems, must be the area where you live

  • Ren__1976 Ren (@Ren__1976) reported

    @BoganFit @Telstra Yep put ya foot through it. Our Telstra internet is **** here

  • djg1357 DJG (@djg1357) reported

    @Telstra Sent them a message 2 days ago with fault ref number. Never heard back. DM with you guys last weekend and was told I would be contacted. No contact. I seriously want to wake up from this nightmare but it never seems to end.

  • AusTeslaOwners Australian Tesla Owners (@AusTeslaOwners) reported

    @electricfuture5 @TeslaStraya @StatsTeslaApp In Brisbane Optus was actually crap. Vodafone was pretty good but I occasionally go outside the city and suburbs and it’s then that I lose anyone else, but Telstra is still around.

  • skennedy48 Shaun Kennedy (@skennedy48) reported

    @Telstra Telstra gave misinformation regarding my parents account resulting in disconnecting a land line and leaving them with no internet, were going to resolve it and call back 24 hours later still no call back and issue still not resolved

  • 2017Ferret The Weather Ferret (@2017Ferret) reported

    Please note: Both Gooseberry Hill and Hillarys Point Boat Harbour don't have TBRG (Tipping Bucket Rain Gauges) Pearce are currently experiencing issues with their TBRG Mandurah is currently offline during to a Telstra outage in the area

  • DLoweryAU QuietlyInsistent bad keyboard warrior (@DLoweryAU) reported

    @Asher_Wolf There's at least two more. "...NBN/Telstra, I have been trying to contact you unsuccessfully. Your internet service will be disconnected, press #1 to resolve this matter"

  • Warsawblue Ozblue (@Warsawblue) reported

    @Orr_86 @19thompson64 @CoopersMaw I get at least 10 similar every day that consist of Telstra is shutting down my NBN, My Amazon account has been deducted $399.99 -$1000, My Tax Form has been seized by the Federal Police for making illegal transactions and fraud, etc etc. The more I block them the more I get.😡

  • Suzanne43554675 Misty Mountain (@Suzanne43554675) reported

    @rubin_angela We had someone at @Telstra set up an u requested landline account for us recently. Prob is, the landline is still hanging from the power pole out the front. Main phone no did nothing, hubby ended up ringing a business number & put in a official complaint after it was sorted.

  • anthoneycosplay payday cosplay man 🇦🇺 (@anthoneycosplay) reported

    My internets been clapping itself for the past week and 3 Telstra techs can’t fix it, I love Australia