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Telstra outages and service status in Gold Coast, Queensland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 8, 10:52 AM GMT+10.
  • 56% Internet (56%)
  • 44% Phone (44%)

The latest reports from users having issues in Gold Coast come from postal codes 4221 , 4220 , 4228 , 4223 , 4215 , 4214 , 4212 and 4210 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gold Coast, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast, and Coomera.

CityProblem TypeReport Time
Gold Coast Phone 2 days ago
Gold Coast Phone 2 days ago
Coomera Phone 2 days ago
Gold Coast Internet 2 days ago
Gold Coast Internet 2 days ago
Gold Coast Internet 2 days ago

Nearby cities with recent reports

Coomera

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!

  • MuskRatMick
    Musk Rat 🐀 Mick (@MuskRatMick) reported from Gold Coast, Queensland

    @Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please

  • jdw_86
    jdw86 (@jdw_86) reported from Gold Coast, Queensland

    @Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved

  • sacarlin48
    🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @ccbigglesworth @Telstra That’s just awful.

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra so nbn down for 4hrs now. Will we get it back before monday or are you just not giving a ****

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra Waste of time calling me, I don’t have any service, that’s the issue

  • BeachGirlJan
    BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland

    Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra The link URL is not working for me

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • RaiZdbyDINGOES
    Jason (@RaiZdbyDINGOES) reported from Gold Coast, Queensland

    @OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.

  • supernudistband
    Super Nudist (@supernudistband) reported from Gold Coast, Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.

  • pkfrancis
    Paul Francis (@pkfrancis) reported from Gold Coast, Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanGCarter
    AGC (@AlanGCarter) reported

    @JacintaAllanMP Dear Jacinta In & of itself, your statement on the Telstra matter makes sense. The problem for you is that you have ****** up so many things, put the state into an absolute mess & become embroiled in so much corruption that you have ZERO integrity to make comment on anything.

  • bbgreen26
    Nell (@bbgreen26) reported

    @VoteLewko Vline has two comms systems -standard and satellite. Telstra caused both systems to fail with the GPS upgrade. Trying really hard to blame Labor aren’t you? Just stupid.

  • Qldaah
    David Marler (@Qldaah) reported

    I worked in IT & communications for about 15yrs. Blame on individuals or departments solves nothing. The issues will still be there. Look at this Telstra outage, talk to technicians, gather the information & use that knowledge to build a better system. #auspol

  • TheWoof_Grrr
    Ded Putin (@TheWoof_Grrr) reported

    @robertveneziano @heidimur Sure but hundreds of thousands of Australians own Telstra and she cant raid their investments becoz her government is ****. Why isnt their built in redundency to the system? Everything with this ALP gov is excuses for why they **** up.

  • benobegood
    Beno (@benobegood) reported

    @lesstenny Has Labor blamed the Telstra outage for the rental price increase

  • jamesabernard
    James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reported

    Telstra network issues rumble on in qld. Messages delayed Calls dropped. How's Optus & Vodaphone doing?

  • bronwyn_walker
    Bronwyn Walker (@bronwyn_walker) reported

    We are having similar issues, still. Calls aren’t going through and text messages are delayed. @Telstra

  • curious_paul
    Wanting Fun (@curious_paul) reported

    @MlsMichael @MichaelJacko70 Wow, anger issues. Wife basher? Micro d***k? Please, let the world know your problems, let them sort it for you. Are you saying the Telstra outage was completely the fault of government? Not sure how to interpret your anger here as there were no meaningful words.

  • 476a803ed32c438
    Peter Ison (@476a803ed32c438) reported

    @marxdeane Modi would know more sbout the outage than Telstra.

  • jonwoodcroft
    John Woodcroft (@jonwoodcroft) reported

    TELSTRA OUTAGE II After 24hrs still no clear answers on the technical problem! HOWEVER there is a greater strategic infrastructure issue: How can a single malfunction isolate ALL OF EASTERN AUSTRALIA? Such a problem should only affect a region or at worst a State. @abcnews