Telstra

Telstra Outage Report in Gold Coast, State of Queensland

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The latest reports from users having issues in Gold Coast come from postal codes 4216 and 4217.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Gold Coast, State of Queensland 05/09/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaGold Coast E-mail
AustraliaGold Coast Internet
AustraliaGold Coast E-mail
AustraliaGold Coast Internet
AustraliaGold Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • 00EMW Evan W (@00EMW) reported from Gold Coast, State of Queensland

    @Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.

  • rochehfn Roche (@rochehfn) reported from Gold Coast, State of Queensland

    @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • 802_11GS Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Still down, still no useful information

  • Bigshim Andrew Shimmin (@Bigshim) reported from Gold Coast, State of Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • Glenelg22 What Do You Know? (@Glenelg22) reported from Gold Coast, State of Queensland

    Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud

  • Kris_Intello Kris Kitto (@Kris_Intello) reported from Tamborine Mountain, State of Queensland

    @ShelleyBanton @smsfchick @smartersmsf @Telstra @SMSFCoach @PeterBurgessAMP @lk_smith @HeffronMeg @FJMorelli @ASFAudits What Shelley said 👆👆👆 Typically going to be minor and incidental amounts, advise trustees to opt-out when discovered. Or treat as benefit payment if condition of release met. Pragmatic approach required IMO.

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • JimFSH Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Frank61pc 💧 Frank Flobster (@Frank61pc) reported

    @tingeling_au No but I'm starting to look around. My problem is that many companies seem to use the Vodaphone network but I only have a Telstra tower nearby.

  • Jac061272 🖤💛❤️ProudtobeWoke🙏🐬🐋🦜🐇🐶🌎⚠️ (@Jac061272) reported

    @IanSamuels3 They can be annoying Ian, like any other company can be, the area I live in which is western Sydney Telstra is the only internet that works without having black out spots, I’ve had issues but not as bad as other companies overall. We have a new tower which didn’t help with it all

  • IanSamuels3 Elon Musk's left NUT! Parody. 🌈🇺🇦 (@IanSamuels3) reported

    Anybody having problems with the telstra app?!

  • SmurfinAus2 KiwiSmurf 🌱☘️(Smurfette) 💉 💉 💉 💉🌻🌻🌻 (@SmurfinAus2) reported

    @Shaz07112 @lesstenny Ever since Howard told us we should buy Telstra shares I have never trusted any financial advice without doing my own due diligence.

  • TheWongIdentity Jeff Wong (@TheWongIdentity) reported

    Hi @Telstra @NBN_Australia any eta on fixing outage in Glen Waverley area 3150. Out since before lunchtime yesterday. No phones - woeful internet. 5g backup not helping

  • AmakusaAC Mx. Fee (@AmakusaAC) reported

    Lifelong @Telstra customer and it's time for me to look elsewhere because they cannot do anything to incentivise me to stay. The woman I spoke to from the Saves department was incredibly dismissive and clearly could not care less. Time to see what the other providers can do.

  • crouchingkitten Pieter Booysen (@crouchingkitten) reported

    Sigh. @Telstra being creative with billing... Hopefully I get past their chat bot hurdles to claw my money back. I really do not want to go to the other guys but they have until my return from Europe to fix this. #telstra #customerservice

  • IanSamuels3 Elon Musk's left NUT! Parody. 🌈🇺🇦 (@IanSamuels3) reported

    Morning all! I thought Telstra was playing up last night! They bloody got me logged out of my prepaid wifi. Getting pissed off with TELSTRA. Anybody else having problems with them lately?! TELSTRA shits me at time!

  • Jac061272 🖤💛❤️ProudtobeWoke🙏🐬🐋🦜🐇🐶🌎⚠️ (@Jac061272) reported

    @IanSamuels3 No there’s an issue with Telstra it’s just not an outage, the upload speed is very slow.

  • NancyGeorges Nancy Georges (@NancyGeorges) reported

    I was today old when I realised that @telstra increase mobile plans by CPI?! @VodafoneAU may have their issues but they don't change the price?! #nontransparentpricing #customerwarning