Telstra Outage Report in Gold Coast, State of Queensland
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The latest reports from users having issues in Gold Coast come from postal codes 4215.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
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 Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Driers APAC
(@JimFSH) reported
from
Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Kris Kitto
(@Kris_Intello) reported
from
Tamborine Mountain, State of Queensland
@ShelleyBanton @smsfchick @smartersmsf @Telstra @SMSFCoach @PeterBurgessAMP @lk_smith @HeffronMeg @FJMorelli @ASFAudits What Shelley said 👆👆👆 Typically going to be minor and incidental amounts, advise trustees to opt-out when discovered. Or treat as benefit payment if condition of release met. Pragmatic approach required IMO.
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Evan W
(@00EMW) reported
from
Gold Coast, State of Queensland
@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Waste of time calling me, I don’t have any service, that’s the issue
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What Do You Know?
(@Glenelg22) reported
from
Gold Coast, State of Queensland
Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Will
(@Imrealwill) reported
@Telstra hi Telstra! Just wanted to let you know you’re Hornsby store contains the most disengaged, poor customer service I’ve ever received as a customer - of anything. On a positive note - there was an @Optus store in Westfield Hornsby 4 doors down! Another phone changed.
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debbiep
(@helphelpandhelp) reported
Whats bloody wrong with Australia I live in Shoalhaven main CBD area every time we have rain our emergency ABCTV drops signal. We pay top #Telstra NBN. Top LGTV tbere is No Excuse. This is disgrace. Analog was more reliable on box tvs. Aust going Backwards under Libs #auspol
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Ching Liow
(@liow_ching) reported
@Telstra my internet is currently down however on the telstra app it says no interrupted services at my area. My nbn modem has this clicking noise to it. What's happening?
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Morality is important - 道德很重要
(@DarlingBrody) reported
@zee_enn @bomber_pete1 @Telstra I get the impression you might be a difficult customer as you refer to the phone number as something for complaining rather than customer support. I have been with them for many years and have not had any problem at all. Best of all is all the money I saved.
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Smoke and Mirrors
(@James71417091) reported
@RobynChristofi1 @MRowlandMP FTTN It's still using the old Telstra copper in your street that will never get better. Even if you have new copper, every time it rains and a Telstra/NBN pit floods in your street you will get a dropout. Fibre was cheaper and faster will little to no faults. Crazy LNP/AUS
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Morality is important - 道德很重要
(@DarlingBrody) reported
@zee_enn @bomber_pete1 @Telstra I have been with the loan for many years and had no problem from stop $10 a month and I can call this many people as I like.
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Alice survived Trumperland 🏳️🌈
(@WendyCarey2) reported
@AngryNana4 @Telstra Had a similar incident with Optus some years ago. Was overdue by 44c (reversed the cents figure and paid 17c instead of 71c on my bill). They cut off my OS access on 24th Dec and despite payment I couldn't get it restored till 28th, so I couldn't call OS fam and friends at Xmas.
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Fred
(@fiiingers) reported
from
Sydney, State of New South Wales
@Foxtel No u r wrong.Kayo is far better and no ads. Besides if u use telstra foxtel when there is an issue foxtel says ring telstra, telstra says ring foxtel. Then when u cancel foxtel wonders why u are leaving Derh...
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mekacheval
(@mekacheval) reported
@Telstra service in my area is trash right now. I am still online, but with 60-70% packet loss I may as well not be
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Matt Z
(@ItsZimmers) reported
Telstra had a $5 per month Kayo subscription, and even though losing mobile streaming was crap, being able to have HD footy on my TV is golden.