Telstra

Telstra Outage Report in Gold Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Gold Coast, State of Queensland 06/19/2024 09:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.

  • RaiZdbyDINGOES Jason (@RaiZdbyDINGOES) reported from Gold Coast, State of Queensland

    @OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • conserv1951 ConservativeVoice✈️ (@conserv1951) reported from Gold Coast, State of Queensland

    @australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.

  • thatsachagirl Sacha Bodell (@thatsachagirl) reported from Gold Coast, State of Queensland

    @Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • sworks262 sworks (@sworks262) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

  • mebsites Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, State of Queensland

    @samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!

  • ShonaDrechsler Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, State of Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • sacarlin48 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again

  • JuliaBTempler Julia (@JuliaBTempler) reported from Gold Coast, State of Queensland

    After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    It sucks that I can’t use @disneyplus on my @telstra TV tbh.

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.

  • SparkyDenied ░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, State of Queensland

    @Tuxy81 Probably the easiest way to get him down from Telstra Tower

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @ccbigglesworth @Telstra That’s just awful.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rachmonkey1 rachmonkey🙊📚🌏 (@rachmonkey1) reported

    @BobNew8 Apparently it’s NBN now (which was only conveyed to us in the last visit after several visits) , formerly owned by Telstra. We’re at the end of line and they don’t want to spend $. So wtf have we been paying them for? I’m refusing to pay the last bill

  • gilestbaldwin Giles Taylor Baldwin (@gilestbaldwin) reported

    @Telstra Jax the real problem is you guys don’t get it anymore. If you really are serious about your organisation. You should contact my wife. Who has two phones linked to her account. She has paid this account on time WITH OUT fail. 1/2

  • Kirsten79939243 Kirsten (@Kirsten79939243) reported

    @Telstra My father died. I dutifully notified Telstra. Telstra requires the account to be cancelled or transferred. The account is my father’s home and internet service. The home is in a black spot for mobile coverage. I have asked Telstra to hold off on cancelling the service until …

  • Kirsten79939243 Kirsten (@Kirsten79939243) reported

    Dear Telstra Bereavement Support. Can I suggest a name/motto change? Perhaps something like “Grief is Hard, we’ll help make it harder” or “For our most loyal customers who stayed with us until death, let us make sure your family don’t make the same mistake”. #telstra #nohelp #RIP

  • marsiefn marsie (@marsiefn) reported

    @Epsyfn telstra bro everyone’s is ****

  • scoobzfnbr scoobz (@scoobzfnbr) reported

    @Telstra Ethernet, this has never happened before but it might be a one time thing

  • agvocate_au Lisette Mill - Agvocate (@agvocate_au) reported

    @landry235 @Telstra When I get the "we are improving services in your area" texts I'm usually down a black hole struggling to get 1 bar. But somehow texts from telco gets through. I ponder this.

  • Kirsten79939243 Kirsten (@Kirsten79939243) reported

    @Telstra after my brothers and I have emptied the house in April. I have offered to prepay for the service until then. Every other service provider has been fine to leave accounts in the name of the estate. No threats to cancel services. Telstra says “No” because “it’s our policy”.

  • rachmonkey1 rachmonkey🙊📚🌏 (@rachmonkey1) reported

    Telstra turned up to tell us they’ll never fix the cable (again) we’ll have to get sky muster but after the umpteenth visit, they’re all plugging starlink & this last tech said “haven’t seen a mask in months, thought Covid was finished!” Yeh, not taking ur advice is a good idea

  • AEddy6087 Eddy Thybulle (@AEddy6087) reported

    Finally someone at Telstra with some helpful advice. Unplug your modem, let it run off the chip and cut NBN out of the conversation. Haven't had a dropout since. I'll plug it back in if they ever get their **** together and fix the lines.