Telstra Outage Report in Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gold Coast come from postal codes 4216 and 4226.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (43%)
-
Phone (36%)
-
E-mail (9%)
-
Wi-fi (6%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Wi-fi | |
| Gold Coast |
Phone | |
| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
-
ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
-
BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
-
sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
-
Lois Underlion-Condition
(@LBFizz) reported
from
Gold Coast, State of Queensland
@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
-
░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
-
Aaron Whyte 🇦🇺♠️💾
(@mebsites) reported
from
Gold Coast, State of Queensland
@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
-
Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
-
Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
-
Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
-
Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
-
Thepaladin
(@Luppo71) reported
from
Gold Coast, State of Queensland
Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
-
David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
-
Sacha Bodell
(@thatsachagirl) reported
from
Gold Coast, State of Queensland
@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
-
Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
-
Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
-
Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Charlotte 🏳️🌈🔯
(@CharlotteSDJ93) reported
Telstra cancelled my phone insurance for some reason. Now I'm stuck waiting for Google to repair my phone. This $100 garbage phone is literally going to be the death of me.
-
Hamilton Horner
(@HornerHamilton) reported
@Telstra All day. From the moment I woke up. Worse than this, back in my remote home in Kalgoorlie WA I get better reception with Optus than I do with Telstra despite the sales rep assuring me I would get priority on the network 😑😑😑
-
Madmanacrossthewater
(@Madmanacrossth1) reported
@Danieldfc00 @Telstra Yep. Over many years ago left with money owed to me by this mob. Request refund of monies owed because I have left your services. "We don't do refunds...we give account credits". WTF. I no longer have a Telstra account....how the F does that give me my money back?
-
Blue»Tweety«Bird
(@Tweetn2You) reported
@PressStartAU @Telstra There's more to optimising your Internet connection via PC, too, as you need to adjust stream buffers of NIC to stabilise connection + lower routing latency to outbound network with how efficient packet sizes are sent/received etc.
-
Richard Rosalion
(@rarosalion) reported
@Telstra any reason I should be seeing another customer’s billing and account details in the My Telstra app? Your Codi AI isn’t being very helpful.
-
Lorraine Wolffe
(@LKJ66) reported
@Telstra There has been no phone service since August 8. No green phone light on the modem. Two technicians out, charged $135 and nothing changed. No resolve via calling Telstra...tried the chat which use to be fantastic but getting nowhere - 15 hours in total in the chat.
-
Lizzy Hibernating In A Hollow Log
(@FairDinkumOK) reported
@Telstra We've done all that.. the problem is in the in-ground boxes after rain or in the shitty copper connecting our house! Thanks though, for trying to help me on Xmas Day ... we just need a savvy tech out here to fix it for us. Merry Xmas to you :)
-
thcairns
(@thcairns) reported
@NBN_Australia Yes, it's been resolved. I moved to a different NBN provider who did the work they were supposed to do when they promised they would do it and we've been fine since. #telstra can go **** themselves, I will never use anything they sell again for as long as I live.
-
Lorraine Wolffe
(@LKJ66) reported
I never usually complain publicly but I cannot find anyone at Telstra to listen to the complaint. @Telstra the 24/7 chat help is totally useless. I have been on it for 12 hours now with absolutely no progress. It use to be fantastic. What change did I miss?
-
Nixie
(@nixieandgoblin) reported
@Telstra NBN and mobile broadband also shockingly slow on the south coast. Your app isn’t working and your phone centre auto menu isn’t even working. What’s going on?