Telstra outages and service status in Gold Coast, Queensland
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Gold Coast come from postal codes 4212 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 17 days ago |
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Gold Coast
|
Phone | 1 month ago |
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Gold Coast
|
Phone | 3 months ago |
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Gold Coast
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Paul Francis (@pkfrancis) reported from Gold Coast, QueenslandThoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
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Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Grant Shelley (@802_11GS) reported from Gold Coast, Queensland@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Andrew Shimmin (@Bigshim) reported from Gold Coast, Queensland@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Vicki Russell (@VickiRussell62) reported from Gold Coast, QueenslandWell done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
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David Brown (@db0984) reported from Gold Coast, Queensland@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandThere should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Evan W (@00EMW) reported from Gold Coast, Queensland@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
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David Geelan (@ProfBravus) reported from Gold Coast, Queensland@Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Debi (@Debi98489370) reported from Gold Coast, Queensland@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Andrew Mackey (@sweatandiron) reported from Gold Coast, QueenslandIt sucks that I can’t use @disneyplus on my @telstra TV tbh.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Aron Roach (@AronRoach7) reported@taximalsVT Foxtel was ****, and when Telstra first Introduced the High speed net, It really was Super fast high speed net for the first few months.. We got heaps. But they realised this, and all ISP's have been throttling the **** out of it every since.
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Sifu Strider (@RayzSkieyWalker) reportedAussies need Starlink, it is far faster, more reliable and more secure than the Telstra backbone - which FYI is open access to bad actor hackers who get into your PC via INSECURE modem design.
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Sarisa sandy Lindsay (@LindsaySarisa) reported0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW
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Far Canal 😏 (@FarCanall) reportedReally unsure, but I’ve seen the same sort of buffoons rise to the top at Aust Post, Telstra, etc. The phrase “**** floats to the Top” is pretty common in Govt Industies. Good thing is, once they get there, their incompetence is exposed for all to see. Nowhere to hide.
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Nelly choppa (@NellyChopp21984) reported@youngpac775 @omowereyso I don’t mean Tesla car, I mean her telecom/ network provider just like mtn, in Australia the use Telstra and some others
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zay🦭 (@ovrdosedeluzion) reportedtelstra is actually so **** im gonna kms
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BhagsNStonks (@BhagsNStonks) reported@disco___cat You can use boost mobile which is Telstra though a little cheaper. I'm with Vodafone now and yes you do notice the service drop compared to Telstra
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joel0437 (@Joel_0437) reported@boomerangmadi @metrotrains Cellular DAS for Telstra, Optus and Vodafone to provide cellular on all 3, it also hosts the train signalling GSM-R 1800 network too.
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Andrew (@andrewrdn463) reported@Telstra Telstra staff are erasing customer complaints causing profits to go down as customers go to the Ombudsman. REPORT TELSTRA AS THIS IS ILLEGAL.
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Steph McG (@oohaah_67) reported@Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.