Telstra outages and service status in Gold Coast, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 8, 10:52 AM GMT+10.
- Internet (56%)
- Phone (44%)
The latest reports from users having issues in Gold Coast come from postal codes 4221 , 4220 , 4228 , 4223 , 4215 , 4214 , 4212 and 4210 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast, and Coomera.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 1 day ago |
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Gold Coast
|
Phone | 1 day ago |
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Coomera
|
Phone | 1 day ago |
|
Gold Coast
|
Internet | 1 day ago |
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Gold Coast
|
Internet | 1 day ago |
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Gold Coast
|
Internet | 1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Julia (@JuliaBTempler) reported from Gold Coast, QueenslandAfter a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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Roche (@rochehfn) reported from Gold Coast, Queensland@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Vic (@retrogamergirl_) reported from Gold Coast, Queensland@Telstra The link URL is not working for me
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Sacha Bodell (@thatsachagirl) reported from Gold Coast, Queensland@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
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Grant Shelley (@802_11GS) reported from Gold Coast, Queensland@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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David Geelan (@ProfBravus) reported from Gold Coast, Queensland@Telstra Still down, still no useful information
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Liam Morrow (@MungoGOAG) reported from Gold Coast, Queensland@GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Mermaid Jan JG 🧜♀️🌴⛵🦋🐾 (@BeachGirlJan) reported from Gold Coast, QueenslandIn their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄
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Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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REGINA SORENSEN (@BBreggie) reported from Gold Coast, Queensland@Telstra I’ve done everything and it’s not working
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, Queensland@SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff Day (@GeoffDayAu) reported@TruthdriverOn It wasn't a Telstra fail, really, who believes that? IMHO it was a DNS server attack to see, the extent, the response and effectiveness of the test... Perhaps you can think of a nation that is quietly waiting to annex Australia
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ChrisK (@cjk365) reported@StMaryMacKiller Did they deliberately hang up on you, or were you abruptly disconnected mid-word/sentence? Had quite a few interrupted calls today due to the Telstra outage.
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Rob Cotterill (@robbiecotterill) reported@ESPNAusNZ Bunker was moved before thahme due to Telstra outage. Didn’t have proper viewing
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GetReal (@getreal888) reported@posiedon1971 @Starlink @AlboMP Not at all. It solves a massive problem for rural Australia and allows our other carriers to focus on policies areas. Telstra actually a reseller i believe
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Radar 🚨 (@RadarHits) reported🚨 JUST IN: Telstra reports a 90% reduction in triple-zero call failures following a network outage, while regional train services remain disrupted in Victoria and NSW. The ABC defends its journalism ahead of a royal commission hearing on antisemitism, rejecting claims it has…
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🙏🏼 Humanitarian✨ (@libmbr) reported@NoticerNews Telstra has always had parts of their business in India. My brother had to fly to India 3 times to fix mapping issues for Sensis. He said it was an absolute shitshow they had maps from Sydney connecting to maps in Darwin, roads that were cut in half with an entire suburb missing
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Craig (@Balmaincraig) reportedHas China had something to do with Telstra outage, crippling the system worth a thought
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Wal (@wally_waldo83) reported@AaronDodd @Telstra The Telstra outage is a concern but every business has some disruption. It's a failure of government to not have redundancy on critical services like transport to avoid it being materially impacted when that happens.
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Paul Kniest (@paulkniest) reported@Telstra advice. If you can’t get through to 000 try another network or use another phone. Thanks, very helpful. What next? Send an email? Send a letter? Semaphore flags? Smoke signals? Chisel your message in a stone tablet? Don’t rely on Telstra?
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rob2511 (@KymRob25112) reported@Cazzawhy If I was vulnerable...I might have tested it...to have a plan B..given recent events. Personal SOS don't work when Telstra goes down. Let's focus on Telstra and the minister.