Telstra outages and service status in Gold Coast, Queensland
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
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Phone | 2 months ago |
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Gold Coast
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Phone | 3 months ago |
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Gold Coast
|
Phone | 4 months ago |
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Gold Coast
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Internet | 5 months ago |
Community Discussion
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Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
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Vicki Russell (@VickiRussell62) reported from Gold Coast, QueenslandWell done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland@ccbigglesworth @Telstra That’s just awful.
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Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
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Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra good job.. nbn down the entire preliminary final. Useless
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
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Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, Queensland@Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.
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Grant Shelley (@802_11GS) reported from Gold Coast, Queensland@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandThere should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, Queensland@bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.
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Liam Morrow (@MungoGOAG) reported from Gold Coast, Queensland@GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.
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Thepaladin (@Luppo71) reported from Gold Coast, QueenslandTrying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, QueenslandJust spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.
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David Geelan (@ProfBravus) reported from Gold Coast, Queensland@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.
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Sacha Bodell (@thatsachagirl) reported from Gold Coast, Queensland@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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sworks (@sworks262) reported from Gold Coast, Queensland@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Super Nudist (@supernudistband) reported from Gold Coast, Queensland@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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JimBobSquarePants 🇺🇦 (@James_M_South) reported@Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.
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slugger 🔴⚫️⚪️🧀 🇦🇺 (@saintslugger) reported@AFL @Telstra @essendonfc Poor prick
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Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reportedI had established with Telstra complaints issue is with RINGER at exchange (e.g. other party hears ringing, but my end doesn't ring). INC42292959, complaint 131187000, so ******* tests my line at box, doesn't come in, DOESN'T KNOW PROBLEM, leaves card. INCOMPETENCE ALL ROUND! FFS
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Dawn Compliance (@DawnCompliance) reportedTelstra shares are weird cos a while back I noticed how they sold their towers, restructured fixed network into a separate asset company gradually exited legacy copper So became the ****** middleman with outrageous customer service they should rename themselves “******* Telstra”
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enz (@enz2g) reported@joey8bitz @1WeakGuttedDog Holy **** you’re dumb. Boost is a budget provider, they are never going to give you the same PRIORITY as you’d get with Telstra otherwise the people that pay twice the amount would be getting the same service No one with boost is expecting the same speeds and priority
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JimBobSquarePants 🇺🇦 (@James_M_South) reported@Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.
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Dave Jones (@eevblog) reportedTrying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?
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MercurialJester (ジェスタ)🌡| PNGTuber ✊ 🇵🇸🍉🇱🇧✊ (@MercJestr) reportedThe insult is that Telstra is also upping my plan cost by $10 a month so they are simultaneously telling me I'm a risk, but also to go **** myself and pay it anyway.
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Elizabeth Blackwell (@EBlackwell6280) reportedI'm in Brisbane for a bit and I had forgotten how woeful @telstra mobile broadband is in the city. Endless dropouts and slow downs.
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Tony Walton (@TheCyclonesSka) reported@Telstra GREEDY ARSEHOLES!!! Isn't it funny how Telstra, that great Australian company, keeps ignoring me? If someone from lovely Telstra does reach out to me they won’t want to discuss my concerns in public. We want to help you, Tony. Please private DM us.