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Telstra outages and service status in Gold Coast, Queensland

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 8, 10:52 AM GMT+10.
  • 56% Internet (56%)
  • 44% Phone (44%)

The latest reports from users having issues in Gold Coast come from postal codes 4221 , 4220 , 4228 , 4223 , 4215 , 4214 , 4212 and 4210 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gold Coast, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast, and Coomera.

CityProblem TypeReport Time
Gold Coast Phone 4 days ago
Gold Coast Phone 4 days ago
Coomera Phone 4 days ago
Gold Coast Internet 5 days ago
Gold Coast Internet 5 days ago
Gold Coast Internet 5 days ago

Nearby cities with recent reports

Coomera

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @ccbigglesworth @Telstra That’s just awful.

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???

  • pkfrancis
    Paul Francis (@pkfrancis) reported from Gold Coast, Queensland

    @KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback

  • MungoGOAG
    Liam Morrow (@MungoGOAG) reported from Gold Coast, Queensland

    @GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.

  • supernudistband
    Super Nudist (@supernudistband) reported from Gold Coast, Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra guess the outage is preparing for next week. Nbn goes down for grand finals No hope to actually watch it.

  • sworks262
    sworks (@sworks262) reported from Gold Coast, Queensland

    @Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

  • FlatEarthGang
    Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • BBreggie
    REGINA SORENSEN (@BBreggie) reported from Gold Coast, Queensland

    @Telstra I’ve done everything and it’s not working

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.

  • lisadlmcdermott
    Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, Queensland

    @Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • davidjseibuhr
    David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland

    There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !

  • jdw_86
    jdw86 (@jdw_86) reported from Gold Coast, Queensland

    @OAICgov can you help with @Telstra poor handling of customer data?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • thatfancypear
    TRPoint.pics 🏳️‍🌈 (@thatfancypear) reported

    @BerryAndBitty @griffonboi @VLine GSM-R or even FRMCS isn't suited for Australia's dense landmass... First of all the latter is essentially 5G which due to its use of higher frequencies essentially means you'll need to duplicate the entire Telstra network (plus more) to achieve anything

  • kanethesaint
    K•A•N•E (@kanethesaint) reported

    @QBCCIntegrity @OMGTheMess Interesting timing when the Indian PM comes to Australia the same week Telstra has an outage!

  • EdSaint61
    Just❤️Oz 🇦🇺 (@EdSaint61) reported

    Doesn’t seen to be the same outrage with Telstra outage than Optus 🤔

  • d1scohawks
    thosediscoboys (@d1scohawks) reported

    @FranMooMoo I knew the Telstra uptime would go to **** as soon as they outsourced most of the network support to India

  • controlreversal
    freedom86 (@controlreversal) reported

    @madwixxy **** off you stupid ****. Your anger should be towards Telstra firing Australian workers you ****. As for her refusal to apologise good on her. Albo doesn't apologise for his repeated lies so why should she?

  • twensor
    twensor (@twensor) reported

    @adaptive_ape But this outage is so much wider than safety (eg. triple zero). This failure has impacted on & exposed the lack of resilience of so many other economic systems seemingly hopelessly dependent on modern communications infrastructure working 100% of the time. #auspol #Telstra

  • controlreversal
    freedom86 (@controlreversal) reported

    @AllBiteNoBark88 Unless you are with Telstra and the ******* system doesn't work.

  • AK22762976
    A K (@AK22762976) reported

    @PaulBongiorno Oh woe is me ! Just purchase a sim card supported by Optus [this is redundancy contingency] when Telstra goes off line swap out their sim & slot in the backup & vice versa. Alteratively purchase a dual sim phone which allows you to switch between service providers

  • TomKell9821483
    Tom Kelly (@TomKell9821483) reported

    @JasonClareMP is on the Sunday Agenda, talking crap again. These thieves are talking about fleecing Telstra out of millions of dollars for the outage. The money will go into the government's back pockets instead of to the communities that lost the connection to the system.

  • buzzingburner
    B. B. Bubble Bro (@buzzingburner) reported

    "The cause: a timing node, an unglamorous boxes that tells" David Swan on the Telstra outage CBD Columnist pg. 7, Businnes Editor pg. 5, Technology Editor pg. 4. I'm sure I could find more throughout but I would rather not read more of a paper edited so poorly. 2/2