Telstra Outage Report in Gold Coast, State of Queensland
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The latest reports from users having issues in Gold Coast come from postal codes 4217 and 4212.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
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| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra The link URL is not working for me
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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Evan W
(@00EMW) reported
from
Gold Coast, State of Queensland
@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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Driers APAC
(@JimFSH) reported
from
Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
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Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Kris Kitto
(@Kris_Intello) reported
from
Tamborine Mountain, State of Queensland
@ShelleyBanton @smsfchick @smartersmsf @Telstra @SMSFCoach @PeterBurgessAMP @lk_smith @HeffronMeg @FJMorelli @ASFAudits What Shelley said 👆👆👆 Typically going to be minor and incidental amounts, advise trustees to opt-out when discovered. Or treat as benefit payment if condition of release met. Pragmatic approach required IMO.
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
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What Do You Know?
(@Glenelg22) reported
from
Gold Coast, State of Queensland
Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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nell🧍🏼♀️she/her
(@prostitutetoast) reported
@Telstra what is the telstra stay at home wifis purpose and why does my phone automatically connect to it. IT HAS NEVER WORKED EVER.
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Lisa Bauer
(@lb7707) reported
@FOXTEL_Help @Telstra Suddenly getting error RE645 while watching live tv through Foxtel Now app on Telstra TV. Please can you help with fix?
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Ted Eakin
(@tedeakin) reported
@propinqua @ValerieLynneCl2 Leave Telstra. Was great when we did it. Service appointment- they would send a text a 4:59 to say they couldn’t make it that day and that was sufficient customer service for them. Run from them
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TelcoIssue
(@IssueTelco) reported
@Telstra is your number porting system down?
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James Hector
(@jimmytheflea) reported
@somewherein84 To be fair, if you had Telstra live pass you get a link via the AFL app to redeem Kayo for $5 per month for 12 months which is $20 off and gives you a far better service and more sport. I know it's less than ideal but the live pass was part of the rights deal that has now expired
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Marcellus Wallace
(@bdrinkwater) reported
@kbrspace was reading the story about Optus slide in earnings in the Fin Review. Can I suggest you look at your automated credit check system. I was knocked back for a mobile plan due to this system. 15 mins later, I'd applied and been approved at Telstra for same service.
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Brianny Boy
(@Brianny_Boy) reported
@AFL #kayosports is down, what’s your response?? @kayosports #telstra @Foxtel
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Matthew Bekker
(@mattiebeez) reported
@binge_help is there an outage Telstra Tv Bolinger has my account and can't seem to even try to login on pc
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Robert
(@Rossielad) reported
@olgordon @bridgerollo Telstra have admitted issues with the phone lines have been unprecedented. IT issues with the sheer weight of enquiries and bookings.
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Matthew Bekker
(@mattiebeez) reported
@binge do you have an outage lost account on Telstra TV and can even seem to try signing in on computer