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Telstra

Telstra outages and service status in Gold Coast, Queensland

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Gold Coast come from postal codes 4212 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gold Coast, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

CityProblem TypeReport Time
Gold Coast Phone 17 days ago
Gold Coast Phone 1 month ago
Gold Coast Phone 3 months ago
Gold Coast Internet 3 months ago

Community Discussion

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Telstra Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • sworks262
    sworks (@sworks262) reported from Gold Coast, Queensland

    @Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game

  • sacarlin48
    💧Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • SparkyDenied
    ░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, Queensland

    @Tuxy81 Probably the easiest way to get him down from Telstra Tower

  • mcewenrobbie
    Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland

    @Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

  • DarrenAbb
    Dazz (@DarrenAbb) reported from Gold Coast, Queensland

    Had to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !

  • pkfrancis
    Paul Francis (@pkfrancis) reported from Gold Coast, Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • db0984
    David Brown (@db0984) reported from Gold Coast, Queensland

    @Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint

  • JuliaBTempler
    Julia (@JuliaBTempler) reported from Gold Coast, Queensland

    After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?

  • ShonaDrechsler
    Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, Queensland

    @Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬

  • 802_11GS
    Grant Shelley (@802_11GS) reported from Gold Coast, Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • BeachGirlJan
    Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported from Gold Coast, Queensland

    In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄

  • lisadlmcdermott
    Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, Queensland

    @Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsaySarisa
    Sarisa sandy Lindsay (@LindsaySarisa) reported

    0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW

  • WhitbyMeg56611
    Meg Whitby (@WhitbyMeg56611) reported

    @lowlandsapien Off subject a little, there is one that runs down the Big Jack. It's not connected to Telstra but very handy in a bad flood to get the road mented quick.

  • no1historychick
    Beth D Kicinski (@no1historychick) reported

    @MichaelWestBiz @sainsburychina Loyalty programs are the ultimate con. Telstra just emailed me to say my mobile plan will be increasing by $5/mth, but my service won't improve. I'm unwillingly signed up to their "Rewards" - something built into the pricing. This should be outlawed.

  • PauloHalo
    Paulo (@PauloHalo) reported

    @RM_19844 @RobertG7958 The Telstra shares conflict of interest crook, the useless stupid and prune faced old hag health minister and the brainless twit resigning

  • Aussie_Anzac
    Brett Phillips (@Aussie_Anzac) reported

    @Telstra what the hell is going on with the mobile phone infrastructure in the Coonamble area? For over a week now, havent been able to have a complete conversation with my Dear Friend. Keeps dropping out. Its the 21st Century for smegs sake! Get your **** together!

  • escalatorover
    davie ewan macdonald (@escalatorover) reported

    .@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning.  These  issues reported at least as far back as 2023 but were again at various  times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case  as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide

  • melone_rind
    melon_rind (@melone_rind) reported

    I just wanna put it out there, @eBay has quite possibly the worst customer "support" I have ever experienced from a company. I will never deal with them after this. Ever. Quite possibly worse than @Telstra which is a new low.

  • TheGrassmanVT
    TheGrassman (@TheGrassmanVT) reported

    @Telstra For many moons my internet connectivity has been of an unstable condition, the mighty 5G network cutting out frequently which proves to be troublesome, especially during my prospects of entertaining an online audience.

  • lord_tizza
    The Lord (@lord_tizza) reported

    And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

  • its_me_mel_xx
    Mel (@its_me_mel_xx) reported

    I'm almost done with @Telstra. Two months in a row I've had bill problems with Foxtel by Telstra. I tried to cancel it a couple weeks ago but they gave me a good discount. Get new bill today, discount applied BUT the price of it went up, wiping out the discount. 🤬🤬