Telstra Outage Report in Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gold Coast come from postal codes 4227.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (48%)
-
Phone (34%)
-
Wi-fi (8%)
-
E-mail (5%)
-
Total Blackout (3%)
-
TV (2%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
||
| Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
-
🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
-
jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them
-
Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
-
Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
-
jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@OAICgov can you help with @Telstra poor handling of customer data?
-
Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Waste of time calling me, I don’t have any service, that’s the issue
-
Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
-
Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
-
Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
-
🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
-
🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
-
🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
-
Derek Carson
(@ProfDerekCarson) reported
from
Gold Coast, State of Queensland
@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
-
Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra having very limited to no service just simply isn’t good enough
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Dechrai 💉💉💉
(@bendechrai) reported
@mage0r @Telstra Telstra charged me an extra $10 last time I disconnected because they couldn't cancel my downgrade request. My cancellation request went through and was then reversed when the downgrade happened. Their system tells them they've refunded me the money, but I've never seen it 🤷
-
Tim Ogilvy
(@OgilvyTim) reported
@bendechrai @Telstra I have no faith in Telstra’s leadership to create change, after 20 years of detailed and compassionate feedback. At this point I believe it is ethical to ask staff to consider the ways they are complicit in customer abuse. It may be the only vector to truly demand change.
-
sandie sweeney
(@sandiesweeney9) reported
@RandaltsRandal My response to those ‘Telstra’ calls is to interrupt the spiel with “excuse me, does your religion allow you to steal from people with this scam?” The hangup comes soon after the word steal. Not Telstra.
-
Richie E
(@uminathereal) reported
@RandaltsRandal Easy. Change to another service provider. Telstra is the bottom of the barrel. Roll them out!!!
-
Tim Ogilvy
(@OgilvyTim) reported
@bendechrai @Telstra I did work under the poverty line for a Telstra reseller for 5 traumatic years, and tbh I still haven’t forgiven myself for the ways I was complicit in customer abuse, and I remain grateful for the customers who upheld their humanity and helped me remember my own.
-
Priscilla Wells
(@Cillaviolet) reported
@Telstra had barely any internet the last few days, are there outages in Connells point? Already done reset and other trouble shooting
-
Beeraclock
(@deannej50) reported
@RandaltsRandal Same diff. Telstra ain’t too good at protecting us farm this ****.
-
maxine vandate
(@windpharm) reported
Received 8 spam phone calls today. Are service providers doing anything about it? Probably not. Last guy called ‘from Telstra’ so I kept him on the phone while driving approx 40 mins just to waste the *******’s time
-
Tracie Griffith
(@ettsettery) reported
@Telstra So you can refund my father for the equipment that doesn’t work? I’ve been through this so many times now. The facts are that your set box doesn’t work if the signal is too weak and clearly the signal is too weak. How is Telstra now going to fix that? You don’t have any answers.
-
Tracie Griffith
(@ettsettery) reported
@Telstra I’m dealing with the same problem constantly. No answers. Seems you’ve sold my elderly father a set box that doesn’t work with your too weak signal. You make people’s lives a misery.