Telstra Outage in Gold Coast, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 No problems detected at Telstra

Telstra problems in the last 24 hours in Gold Coast, State of Queensland

Telstra Outage Chart in Gold Coast, State of Queensland

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(56.89%)
Phone
(28.74%)
Wi-fi
(7.11%)
E-mail
(3.41%)
Total Blackout
(2.37%)
TV
(1.48%)

Telstra Outage Map Near Gold Coast, State of Queensland

The most recent outage reports and issues originated from Gold Coast and Little Burleigh.

Gold Coast Phone
Gold Coast Internet
Gold Coast Phone
Gold Coast Phone
Gold Coast Internet
Gold Coast Phone

Telstra in Gold Coast, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:
  • JimFSH Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • Glenelg22 What Do You Know? (@Glenelg22) reported from Gold Coast, State of Queensland

    Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud

  • Kris_Intello Kris Kitto (@Kris_Intello) reported from Tamborine Mountain, State of Queensland

    @ShelleyBanton @smsfchick @smartersmsf @Telstra @SMSFCoach @PeterBurgessAMP @lk_smith @HeffronMeg @FJMorelli @ASFAudits What Shelley said 👆👆👆 Typically going to be minor and incidental amounts, advise trustees to opt-out when discovered. Or treat as benefit payment if condition of release met. Pragmatic approach required IMO.

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • 00EMW Evan W (@00EMW) reported from Gold Coast, State of Queensland

    @Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra Still down, still no useful information

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    I’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!

  • RonJanjua Ron Janjua (@RonJanjua) reported from Gold Coast, State of Queensland

    @Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.

  • BBreggie REGINA SORENSEN (@BBreggie) reported from Gold Coast, State of Queensland

    @Telstra I’ve done everything and it’s not working

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • StevePAustin Steve Austin (@StevePAustin) reported from Gold Coast, State of Queensland

    @Telstra Had the worst experience with my house move with you. One shambles after another. Finally sorted broadband after a month and tonight you’ve managed to mess up my Foxtel services. Now I find I can’t get support til tomorrow morning. Fantastic. 😡😤

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @jindivik @Telstra Yes. Ages ago. The problems have been worse since.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @darren_gilmore @Telstra Well they've given me bullshit on and off for years. It's such bad service. I want to disconnect the lot.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @therealvstar @Telstra Yep Foxtel is crap now too. I like Netflix.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    So @Telstra support tells us we need to go into a Telstra shop and Telstra shop says we need go to Telstra Support. You just can't get good help these days.😖

  • fcomunoz Francisco Munoz A (@fcomunoz) reported from Gold Coast, State of Queensland

    @Telstra Thanks but all useless. Unable to call other cell phones at Telstra network and your systems says no outage. All calls fails

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    I am not complaining, I use to own a Telstra pocket message service, they they defunct that, because of mobile smart phone, it was slightly expensive, I need that other alternatives during outages. (word corrected)

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    I am not complaining, I use to own a Telstra pocket message service, but the defunct that, because of mobile smart phone, it was slightly expensive, I need that other alternatives during outages.

  • jakecarroII Jake (@jakecarroII) reported from Gold Coast, State of Queensland

    @FiiSHED_ @Mac_is_trash @Telstra When I said multi GB I meant gigabyte not gigabit that’s what I was referraing too haha. My bad with wording. In the workshop I was at they reckon up to 10GB/sec

  • db0984 David Brown (@db0984) reported from Gold Coast, State of Queensland

    @Telstra Matthew I’ve been on your 24x7 chat all night and your social media team have failed to resolve the Enquiry, so not sure how you can help.

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra I have never been given a fault report

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra I been paying for my internet for 18 months and it has never worked and when it does it’s very slow and has interfered with my business. I have called about the problem several times. Now all I get is would you like to disconnect.

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra It wasn’t tech services I was taking to It was your costumer service team which makes it even sadder 😞. I have all my phones through @Telstra but I’m sure @Optus would love my business but I’m try to stay loyal.

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    So I call @Telstra twice in the last 2 weeks with internet problems and they keep asking would I like to disconnect the service and go elsewhere instead of helping. Great customer service 🙄

  • CathMayorMayNot Cathy U’Ren (@CathMayorMayNot) reported from Gold Coast, State of Queensland

    @Telstra my business phones are diverting to a mobile phone number that we have asked you to remove multiple times. That Mobike is overseas. Your support line says 20 minute wait. My customers cannot call me. We need help NOW.

  • XavierZymantas Xavier Zymantas (@XavierZymantas) reported from Gold Coast, State of Queensland

    @Telstra_EntGovt I’ve never seen anyone smile while using #Telstra Calling.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @PrincessPark7 @Telstra Do you have it yet? We've had nothing but problems since it went in.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @PrincessPark7 @Telstra I waited 3.5 hours for them to turn up today. They didn't come. Apparently fixed the problem out on the street. Noone told me til I rang them. Not happy Jan!

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @paulcaruso2 @Telstra I know. I'm waiting for them atm. Ever since they rolled out the NBN it's been shit. Drops in and out all the time.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    Faaaaaaaark! Life was so much easier without the internet! Technician coming tomorrow for temporary patchup. Telstra is shit.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    About to commence a worthless conversation with some poor soul @telstra Internet dropping in and out always. Sigh. FIX IT!!!!

  • jaypride3 j (@jaypride3) reported from Gold Coast, State of Queensland

    @Telstra internet connection is down, no reported outages on your outages page - this happens at least 3-4 times a week. customer service had an obscene quoted wait time. any news on outages in Runaway Bay?

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @R_Anthony_Lee @Telstra Ours has been horrible since day 1. 12+ months now.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @bimmyjartel @iiNet We've always had issues here with Telstra. They use old equipment, therefore it constantly fails. I wish you luck too.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    Telstra admitted to modem issue. Fixed..... til next time.......sigh!

  • snoopybaker Stefanie Baker (@snoopybaker) reported from Gold Coast, State of Queensland

    @telstra day 5 of no cable internet at Labrador 4215. Outage page says there is a problem with the nbn network. But I’m not on nbn. What gives?

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Telstra this is time spend calling your customer service centre.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Telstra our two year contract finished at the beginning of 2018, we notified you that we were changing service providers but you continue to bill us for a service we don’t need or use. After two trips to the Telstra store and numerous calls you continue to bill us. #Stop

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • clementparent_ Clément Parent (@clementparent_) reported

    Hey @Telstra. My pre-paid plan activation is pending for 10 days now. Any help with this would be appreciated.

  • scotto_au Scott Owen (@scotto_au) reported

    @MissFitz72 @Telstra Some things never seem to change. I raised a fault, they claim I need an appointment, then get a msg saying no appointment required and they’ll be in touch “soon”. So far nothing...

  • MarkPotten Mark Potten (@MarkPotten) reported

    @telstra yet another day wasted whilst waiting for your engineers to fix what ever your other engineers have done to disconnect our phone and internet services. Phone is now working but no internet.

  • Tessyy_x T R (@Tessyy_x) reported

    @Telstra It says there’s an outage in my area and it won’t get fixed until 31st of jan but it’s been working fine today

  • wurzelofoz Chris Jones 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wurzelofoz) reported

    @DeanRosario @mattycougar I was very sceptical of the OPTUS deal with the football, however.. ....now I've swapped over, I'm very impressed. For less money than I was spending with Telstra, I get better service, faster speeds + the football.

  • caskey7 Dc (@caskey7) reported

    @Telstra I’m in Carrara and it’s been down since yesterday morning. No wifi, no Foxtel, no Netflix. My wife at home with our newborn is really enjoying the outage

  • MissFitz72 Tracey Fitzpatrick (@MissFitz72) reported

    @scotto_au @Telstra Hardly use it but no phone line either since 18 Jan. In for the same standard of service as last year by the looks of things. 😕

  • ldrtwo2 LDR2 (@ldrtwo2) reported

    To Telstra I had the worst experience from your technical support team from the Philippines who could not rectify a problem that has occurred only your service to me.Your technical support staff were no help at all to me why do you waste money on overseas people to solve problems

  • SonYaHughes SønYa Hughes (@SonYaHughes) reported

    @Telstra Telstra is not even answering their phones for faults. You need to shift your support centres back to Australia so support can understand the infrastructure here. Terrible service - third world at the best.

  • Pknottoon प्रदीप बागड़ी (@Pknottoon) reported

    @rohini_sgh @VodafoneIN @airtelindia All depends, who owns the infra of the lines/towers in a area. SIM service is just like retails business. VODAFONE is crap in Australia as the lines are mostly owned by Telstra.