Telstra outages and service status in Gold Coast, Queensland
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
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Phone | 1 month ago |
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Gold Coast
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Phone | 2 months ago |
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Gold Coast
|
Phone | 4 months ago |
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Gold Coast
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Internet | 4 months ago |
Community Discussion
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Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, QueenslandJust spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.
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David Geelan (@ProfBravus) reported from Gold Coast, Queensland@Telstra Still down, still no useful information
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Vic (@retrogamergirl_) reported from Gold Coast, Queensland@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland@ccbigglesworth @Telstra That’s just awful.
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Ron Janjua (@RonJanjua) reported from Gold Coast, Queensland@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandThere should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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Liam Morrow (@MungoGOAG) reported from Gold Coast, Queensland@GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Lois Underlion-Condition (@LBFizz) reported from Gold Coast, Queensland@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Jones (@eevblog) reported@asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.
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em 💋 (@emmastacey_) reported@Telstra Why is the internet not working in Cranbourne this morning? Says planned works for 4G/5G but nothing about home internet.
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homiesexual (@MelGivson2) reported@IceStationSpmda Damn it, reinstalling far cry 3 to find all the telstra payphones on the island
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Daniel Borrowman (@DanielBorrowman) reported@Telstra @Mention When did it become normal to be unable to simply visit the Telstra website or app to download a bill or view your calls and data usage? All you can do is download a few random receipts. Telstra Support claims, and I quote, “oh this is normal now…” I’m sorry to say Telstra but you’ve been infiltrated. Perhaps you should investigate the current and all past complaints and you’ll likely find some interesting information in the touch logs. 129472997 128259673 117509219
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davie ewan macdonald (@escalatorover) reported.@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning. These issues reported at least as far back as 2023 but were again at various times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide
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Natasha (@Natasha19317558) reported@AlanBixter @Telstra I betcha Malcolm Turnbull doesn’t have any internet problems. Didn’t Turnbull 🎩downgrade us plebs from fibre to the node to copper in our gutter?
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JW (@Judyw561) reported@AlanBixter @Telstra But it barely gives our public transport issues a run for the money.
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Ke Y (@KeY094795550771) reported@grok @DanBig9953 @grok I don't know what Telstra or spacex event. I don't follow much about that event, I don't drive, never have a driver licence, pay little attention to cars
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Vernon Deer (@D64861Deer) reported@Totally4yeah @Tank9999 I have bottle gas for cooking & a wood fire stove (about 80yrs old) for cooking and heating in winter and a wood heater, evap cooling and use town water. Even the batteries are secondhand, most from Telstra swap-outs. Have had 1 battery fail in 25 years.
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Max (@diss_presso) reported@BrowntownBrew @robb_j_m In some cases. They would pay Telstra to use the pits, or Telstra itself would install fibre. This is an issue all over the world. We’re simply trading one monopoly (Telstra) for another (NBN). But there’s nothing to stop another company in theory from running their own fibre in dense areas - but not now of course, as they wouldn’t be allowed to undercut the NBN (hence the stupid NBN has actually made it so internet cannot be cheaper than how much they say it should be - law of unintended consequences - now the law is literally making cheap internet illegal).