Telstra outages and service status in Gold Coast, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
- Telstra generated 9 outage signals in the last 24 hours around Gold Coast, including 9 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 8, 10:52 AM GMT+10.
- Internet (56%)
- Phone (44%)
The latest reports from users having issues in Gold Coast come from postal codes 4221 , 4220 , 4228 , 4223 , 4215 , 4214 , 4212 and 4210 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast, and Coomera.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 4 hours ago |
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Phone | 5 hours ago |
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Phone | 5 hours ago |
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Internet | 7 hours ago |
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Internet | 8 hours ago |
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Internet | 8 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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Ron Janjua (@RonJanjua) reported from Gold Coast, Queensland@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
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Julia (@JuliaBTempler) reported from Gold Coast, QueenslandAfter a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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Driers APAC (@JimFSH) reported from Gold Coast, Queensland@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, Queensland@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, QueenslandTelstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.
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░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, Queensland@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra nbn goes down right when the football preliminary starts. Down the whole match so far. Great service. Have to watch on my phone Great service....... not Still down in miami qld Guess your network can't handle finals times
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Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, QueenslandMy wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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Troy Hunt (@troyhunt) reported from Gold Coast, Queensland@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!
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Grant Shelley (@802_11GS) reported from Gold Coast, Queensland@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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ConservativeVoice✈️ (@conserv1951) reported from Gold Coast, Queensland@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, Queensland@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.
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Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, Queensland@bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Blaze Trends (@theblazetrends) reportedBREAKING: A Telstra network outage just halted regional trains across Australia and took down Triple Zero calls due to a failing time-keeping node.
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Aussie Shazza (@shazzadut) reported@VoteLewko @2GB873 I have Boost on my phone. Goes thru the Telstra Network. It was out. My NBN however sailed through no problems with TPG.
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StBourke (@Bools58895084) reported@Lisa9Sophia When 100s of Telstra jobs were once again recently sent to India Telstra management was fully aware this would happen. Anika Wells collects her pay and gives glib lip service while Telstra mgmt exports jobs. How does ALP govt allow essential service jobs to be exported?
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Wake Up Australia 🇦🇺 (@U82698Up) reported@ERN_Malleyscrub @Pivotonian1838 @Telstra I don't think he was correlating the rocket 🚀 directly to the telstra outage just the timing seems very odd that's all....clown 🤡
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Hamish Kinsella (@hamishkin) reported@Telstra No mobile service in Box Hill South, 12:22pm AEST, STOP TELLING PEOPLE YOU HAVE RESOLVED (I have all the latest supported updates, using a Telstra supported mobile device, have restarted and reconnected many times..... But 👋 no change)
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Steven Cateris (@Eligius4917) reportedAustralians (who still have access to the Internet) who are affected by the Telstra Outage: I heard on 2GB that if you put your mobile telephone on Flight Mode, then turn Flight Mode off, you might be able to make telephone calls again. #TelstraOutage #Telstra #2GB
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Mickamious (@MickamiousG) reportedIf I didn’t have @Starlink at home and in my car, I would have been completely screwed today due to the Telstra outage effecting Australians Australia wide. It’s simply not good enough for Australia’s largest network provider to have these issues.
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Boatyboy (@Boatyboy1) reported@yourgirllouise Major Telstra outage. Whole country was down.
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FairCrackOfTheWhip (@FairWhip) reportedTelstra still **** here in Sydney. Affecting Govt depts too
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Sharon Cook (@ShazzaCook) reportedI may not be with telstra but the company I'm with uses the telstra network. I am losing work because I am waiting for problems to be fixed and apps to work. These major mobile networks need to start backing each up. Today, we are so reliant of working mobile services