Telstra Outage Report in Gold Coast, Queensland
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The latest reports from users having issues in Gold Coast come from postal codes 4215 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 17 days ago |
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Gold Coast
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Phone | 2 months ago |
|
Gold Coast
|
Internet | 3 months ago |
|
Gold Coast
|
Internet | 7 months ago |
|
Gold Coast
|
Internet | 7 months ago |
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Gold Coast
|
7 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, QueenslandMy wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra Waste of time calling me, I don’t have any service, that’s the issue
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra having very limited to no service just simply isn’t good enough
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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Paul (@PaulWillo62) reported from Gold Coast, Queensland@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, Queensland@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Paul Francis (@pkfrancis) reported from Gold Coast, Queensland@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
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Debi (@Debi98489370) reported from Gold Coast, Queensland@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, Queensland@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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jdw86 (@jdw_86) reported from Gold Coast, Queensland@OAICgov can you help with @Telstra poor handling of customer data?
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Paul Francis (@pkfrancis) reported from Gold Coast, QueenslandThoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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jdw86 (@jdw_86) reported from Gold Coast, Queensland@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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ResplendentFox (@FoxResplendent) reported@Telstra @LUKEH084 @Telstra I have the exact same issue. Is there an ETA for when this will be fixed? It’s been a few days now…..
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get off the bandwagon, put down the handbook (@isabellemiaaa) reported@SpotifyCares hi there! my spotify has all of my liked songs and playlists greyed out as if they aren’t downloaded… lots of people with telstra on ios are having this issue; can you please tell me when roughly it will be fixed
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Cathie Tasker (@CathieTasker) reported@Telstra He’s finished on the phone just now, still no resolution, and I have sent a DM.
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Joel (@thejoelstuart) reported@Telstra @insurancedesign Same issues here, incredibly frustrating. Would appreciate a time frame of this issue being resolved.
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Nstg8r (@Ceehunr) reported@Telstra However telstra are not normal, they give you voicemail that you have never had ever and suddenly they gave voicemail to Me and they have no idea how to remove it its only been 6 months now. WTF
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Patrick Schmidt (@p__schmidt) reported@Telstra Hey team, how far are you off getting a solution to this? It’s absurdly frustrating
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Muddasar Ishaq (@muddasar_ishaq) reported@Telstra Not good mate I have my friends working in StarTrack they said it’s not busy yet but the company did not have them more parcel to deliver there are so many customer waiting for the parcel and StarTrack don’t care about it
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Jessica De Conno (@JessDeC18) reported@Telstra It’s slow, it drops out. My husband works from home and has to hot spot to his phone to get any reliable service. A tech came out and said he fixed something in the pit but it’s no better.
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Duncan McDonnell (@duncanmcdonnell) reported@Telstra No. Telstra people came out, did some stuff, and now once again I'm paying to hotspot in order to work from home because your service does not work.
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Sam Petherbridge (@MrSamPeth) reported@Telstra I live in an area that is projected to get 5G indoors and I’m currently only getting 3G with 4G never getting a lookin. This has changed from how it used to be… How do I go about reporting this?