Telstra Outage in Gold Coast, State of Queensland

@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now

@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working

@Telstra Waste of time calling me, I don’t have any service, that’s the issue

@Telstra having very limited to no service just simply isn’t good enough

@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go

@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

@StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

Oh My God! @Telstra. Never has purchasing a product been so difficult.

@october_love10 I was with boost a while back it was good because it was cheap too but I think no network can out do Telstra tbh and I mean the least Telstra can be is good because there expensive af!!!

@Telstra can you tell me why the internet has been so slow in Keith South Australia recently? #telstra

@Telstra How about fixing people's current issues with their services than trying to promote new shite stuff?

Australians! Any of you with the Boost mobile network? If so, would you say it’s worth it? & is it better than the Telstra network?

@Telstra @Sissy358853639 You mean the feedback form which always yields a “too bad, it’s within spec” response from your team? Right.... I personally wouldn’t waste my time.

Honestly nothing captures the absolute lack of Federal leadership on reproductive rights in this country than the government selling them down the river for about an extra decade in exchange for partially privatising Telstra. It is just so tediously Auspol.

@Telstra any internet issues in 3072 at the moment? Can't get any internet connection at home.

@Telstra no response to getting some out to fix broken phone cable after repeated txt calls and hang ups

@Telstra I have cancelled my NBN broadband service with you more than a month ago and I cannot get anyone from #Telstra #customersupport to refund me a amount sitting in credit on that account. No way to reach your live team through app/phone. #ombundsman complaint perhaps?