1. Home
  2. Companies
  3. Telstra
  4. Gold Coast
Telstra

Telstra outages and service status in Gold Coast, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Gold Coast come from postal codes 4210 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gold Coast, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

CityProblem TypeReport Time
Gold Coast Phone 19 days ago
Gold Coast Phone 2 months ago
Gold Coast Phone 2 months ago
Coomera Phone 2 months ago
Gold Coast Internet 2 months ago
Gold Coast Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.

  • rochehfn
    Roche (@rochehfn) reported from Gold Coast, Queensland

    @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • thatsachagirl
    Sacha Bodell (@thatsachagirl) reported from Gold Coast, Queensland

    @Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra nbn goes down right when the football preliminary starts. Down the whole match so far. Great service. Have to watch on my phone Great service....... not Still down in miami qld Guess your network can't handle finals times

  • MainBeachMick
    Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, Queensland

    @SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • sacarlin48
    🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company

  • mcewenrobbie
    Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland

    Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic

  • MuskRatMick
    Musk Rat 🐀 Mick (@MuskRatMick) reported from Gold Coast, Queensland

    @Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • FlatEarthGang
    Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • troyhunt
    Troy Hunt (@troyhunt) reported from Gold Coast, Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.

  • BBreggie
    REGINA SORENSEN (@BBreggie) reported from Gold Coast, Queensland

    @Telstra I’ve done everything and it’s not working

  • Luppo71
    Thepaladin (@Luppo71) reported from Gold Coast, Queensland

    Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DanKelly966767
    Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported

    @KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.

  • antqldbwog
    antqld (@antqldbwog) reported

    @EVERALDATLARGE He sold everything off Commonwealth’s property portfolio, Commonwealth Bank, Telstra, 167 tonnes of gold at 7% of what it’s worth today and failed to pay the public service superannuation leaving behind a $96 billion liability.

  • jaraparilla
    Jaraparilla 🇾🇪 🇵🇸 🇱🇧 (@jaraparilla) reported

    @IRanalyst I am 61 years old and I worked for a lot of big business corporations including IBM, British Telecom and Telstra. The ethos was always the same. No concern for morality, total focus on shareholder gains. Why I never became a manager.

  • Stevefogg
    Steven Fogg (@Stevefogg) reported

    @Lyall_Mercer @Telstra I left them and went to @Aussie_BB they've been good and all local australian support

  • GayCarBoys
    GayCarBoys (@GayCarBoys) reported

    @ShiannonC did i ever tell you about the time in telstra i got asked if i would have any problem working for a woman boss? that hateful place was rotten to the core

  • SenSHenderson
    Senator Sarah Henderson (@SenSHenderson) reported

    Anika Wells’ claim 'the industry must learn from its mistakes' following a damning report into the catastrophic Telstra outage is not good enough.  The collapse of Telstra’s mobile network on 8 July this year caused chaos with payment systems, shut down train networks, and stopped some people calling triple zero. Mobile telecommunications networks are critical infrastructure.  That is why, on the day of the outage, the Coalition called on the government to urgently deliver mobile network reliability standards.  There must be appropriate minimum standards in place governing the reliability, performance, and maintenance of our mobile networks with significant penalties when those standards are breached.  Asking telcos to 'rebuild trust with Australians by ensuring networks do not succumb to preventable failures’, as the minister stated today, is like hitting the telcos with a piece of wet lettuce.  The minister’s silence on the need for a tougher regulatory framework is deafening.

  • MicheleScheffl1
    Michele Scheffler (@MicheleScheffl1) reported

    @JohnOSullivan36 @MichaelWestBiz @MichaelPascoe01 I was hacked this week by a Telstra scam. Thankfully my Bank locked my Acs but I have used the entire week changing drivers licence, Medicare ,etc. 2 x200 k trips to Phone Dr for cleaning. I knew I should hang up but they had every base covered. It has knocked my confidence.

  • kai_h
    Kai (@kai_h) reported

    @no1historychick 5GB a month? That’s such a low cap. Are you on a really old plan or something? Even Telstra’s entry-level basic plan today has 50GB of data. If you want something cheaper, Belong uses the Telstra network and their plan still has 25GB data.

  • Peter_Lewis747
    Peter Lewis (@Peter_Lewis747) reported

    @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

  • rustybroo
    Rusty Broo (@rustybroo) reported

    @SirMickW And how is it possible that @Telstra Brady gets $6.7 MILLION DOLLARS a year for buggering up the phones? #Telstra #Fail