Telstra Outage Report in Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
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| Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
It sucks that I can’t use @disneyplus on my @telstra TV tbh.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
Well done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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░A░d░a░m░
(@SparkyDenied) reported
from
Gold Coast, State of Queensland
@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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Julia
(@JuliaBTempler) reported
from
Gold Coast, State of Queensland
After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Vicki Russell
(@VickiRussell62) reported
from
Gold Coast, State of Queensland
@ccbigglesworth @Telstra That’s just awful.
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.
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Jason
(@RaiZdbyDINGOES) reported
from
Gold Coast, State of Queensland
@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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ConservativeVoice✈️
(@conserv1951) reported
from
Gold Coast, State of Queensland
@australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.
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David Brown
(@db0984) reported
from
Gold Coast, State of Queensland
@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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sworks
(@sworks262) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
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Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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Aaron Whyte 🇦🇺♠️💾
(@mebsites) reported
from
Gold Coast, State of Queensland
@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Louis 🎧
(@theKoala_Man) reported
from
Orange, State of New South Wales
Google’s “Billion Dollar Vote” in Australia’s tech future is purely because they can see the incapable attempts of our Government(s). Telstra (pre-sale), NBN, QR Code Apps, Privacy Issues - but let’s highlight the NBN.
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MaxamaN
(@MeMaxMan) reported
@renew_economy Australia's worst company to work for. Telstra. Incompetent, nepotism and corruption. Toxic hell hole.
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taryn ʕง•ᴥ•ʔง
(@thereafter) reported
@Telstra Hi Laura, I've had some trouble remembering my TelstraID or the email tied to it. Do you know how I can find out what it is and get it moved to an email we use?
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Shane Earl
(@ShaneEarl69) reported
Yet another unsolicited text message from the UAP. How can this even be legal, and you can’t reply to them either! @Telstra - please fix this! @CraigKellyMP - go away and leave me (and the rest of the country) alone! You are a danger to Australia, spreading misinformation.
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Geraldine Magarey
(@GMagarey) reported
@Telstra And no the smart modem does not work. Your support team said it is because of your maintenance impacting 4G too
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abhilash
(@abhilashsiyer) reported
@Telstra We'll as I understood I will need to wait for 48 hours to get my previous order cancelled but I need to contact customer care "billing" again to get refund 🙄. Then I again need to contact customer care to get my actual connection. So much of hastle just to be a NEW customer.
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Jan, a guest on Biripi Land.
(@Jan_lindsay) reported
@placidhunter @rohan_connolly Howard....I will NEVER sell Telstra Howard....I will never sell our Electricity grid Howard....Climate Change is a Lie Abbot......A Carbon tax is the way to go I can keep this up all day..how bout you
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Javid Forssman
(@bourkoeatsmunt) reported
@Telstra Howdy, not too fussed on how it works - would just like to have my payments for the same service in sync
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Rob Gardiner💉💉
(@GardinerRob) reported
@tweet__j_b_ @Telstra Always quick to blame an outage yet when you look on their site there’s no outage which means the network is useless second rate service for a second rate net work
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Javid Forssman
(@bourkoeatsmunt) reported
Just had the most asinine discussion with a @Telstra rep claiming that splitting out payment dates for handset and plan simplifies billing for the customer, and I can’t change dates to sync them up. @Telstra WTF!? Why would I want that!?