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Telstra outages and service status in Gold Coast, Queensland

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Gold Coast, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

CityProblem TypeReport Time
Gold Coast Phone 2 months ago
Gold Coast Phone 3 months ago
Gold Coast Phone 4 months ago
Gold Coast Internet 5 months ago

Community Discussion

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Telstra Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @ccbigglesworth @Telstra That’s just awful.

  • pkfrancis
    Paul Francis (@pkfrancis) reported from Gold Coast, Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra having very limited to no service just simply isn’t good enough

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra The link URL is not working for me

  • FlatEarthGang
    Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

  • mcewenrobbie
    Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland

    @Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.

  • JimFSH
    Driers APAC (@JimFSH) reported from Gold Coast, Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • ProfBravus
    David Geelan (@ProfBravus) reported from Gold Coast, Queensland

    @Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.

  • mcewenrobbie
    Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland

    Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them

  • sacarlin48
    Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, Queensland

    @bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • MainBeachMick
    Much Maligned Mick 😷💉💉💉💉 (@MainBeachMick) reported from Gold Coast, Queensland

    @SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.

  • Spankyhunter
    Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland

    @Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩

  • thatsachagirl
    Sacha Bodell (@thatsachagirl) reported from Gold Coast, Queensland

    @Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?

  • mebsites
    Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, Queensland

    @samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • earthmanben
    Benwah (@earthmanben) reported

    @SkullSpeedDeal lots of my mates were over the moon when they got a job with Telecom/Telstra because it was a lifetime secure job but that job security changed as it became more professional (like Allen senior’s electric company it was so unreliable and bad it was a joke)

  • PeopleOfNet
    People of Internet (@PeopleOfNet) reported

    The real risk isn't SpaceX leaving — it just launched DtD with Telstra in June 2025. The risk is one MNO-satellite tie-up controlling the entire mobile-satellite layer. The fix: use-it-or-lose-it milestones + open access licence terms.

  • Chris_E_Qld_Au
    Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported

    INCOMPETENCE of Telstra knows no bounds! There is a "ringer" problem across Telstra network with copper landlines (exchange problem). They have marked it is FIXED to HIDE the absolute stuff up. I made a complaint about the LIES, INCOMPETENCE; FUCKWITS sent someone to test my line

  • saintslugger
    slugger 🔴⚫️⚪️🧀 🇦🇺 (@saintslugger) reported

    @AFL @Telstra @essendonfc Poor prick

  • arbon_rob93103
    Rob Arbon (@arbon_rob93103) reported

    @SophiaMoermond When John Howard defeated Paul Keating in the 1996 election, Australia's federal debt was $97B. He sold assets (like Telstra) plus set about paying down the debt. The debt was cleared in 2006 and our savings began. The Rudd govt inherited $17B.

  • TolsonKiefer
    Tolly 🇦🇺 (@TolsonKiefer) reported

    @stevehearne7 @arbsmichael @Marilynrules1 A portion of Telstra was sold for $45b and the rest put into the future fund, totalling $54b+. Telstra is worth $62b right now. This was an excellent deal for Australia. Kevin Rudd introducing the NBN has nothing to do with Howard and Costello and it was also only $11b. Idiot

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra I’m concerned why I was getting 2-3 bars all week in town now I’m at 3-4 I was losing connection to internet and having buffering issues running a speed test now doesn’t answer why I had poor reception throughout the week . That’s not what I’m paying for

  • LooksDodgy
    Dodgy Looks (@LooksDodgy) reported

    @robb_j_m Live out bush and had Satelite NBN - absolute crap - $89 pm. Telstra signal - absolute crap - $74 - 50Gig - pm. Swapped - Starlink - perfect internet and wifi calling - $139 pm - unlimited. Downgraded sim card to a cheap telstra operator - $25 pm. So total internet and phone went from $163 to $164 pm. That extra $1 quadrupled the speed and reception!

  • Tawnee69
    At least my dog loves me ❤️🐕👩🏻‍🦰 (@Tawnee69) reported

    @goldengreekjr @AshPolitik As PM, John Howard spearheaded a major privatization program, selling $71.8 billion in government assets between 1996 & 2007 to pay down national debt. Significant holdings sold included a majority stake in Telstra, shares in airports, shipping lines, and defence-related industry

  • TomPlayford3
    Tom Playford (@TomPlayford3) reported

    @Ben_Davison1 In years gone by NAB got their arse kicked in the UK; Telstra crashed spectacularly in China and the list goes on. Our biggest companies are all cossetted by a favourable regulatory environment and bugger all competition. Every time they try venturing overseas they fail.