Telstra

Telstra Outage Report in Gold Coast, State of Queensland

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The latest reports from users having issues in Gold Coast come from postal codes 4217.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Gold Coast, State of Queensland 02/22/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast E-mail
AustraliaGold Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • conserv1951 ConservativeVoice✈️ (@conserv1951) reported from Gold Coast, State of Queensland

    @australian Who would ever want to work for this dictatorship? Telstra has a bad name already. He just added reputation all damage to the brand.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    It sucks that I can’t use @disneyplus on my @telstra TV tbh.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.

  • thatsachagirl Sacha Bodell (@thatsachagirl) reported from Gold Coast, State of Queensland

    @Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?

  • mcewenrobbie Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, State of Queensland

    @Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @ShelldoHanson @ScottMorrisonMP @Telstra We'll never see that.

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @ccbigglesworth @Telstra That’s just awful.

  • LBFizz Lois Underlion-Condition (@LBFizz) reported from Gold Coast, State of Queensland

    @JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.

  • BeachGirlJan BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.

  • Luppo71 Thepaladin (@Luppo71) reported from Gold Coast, State of Queensland

    Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!

  • Oji10858621 Oji (@Oji10858621) reported from Gold Coast, State of Queensland

    @VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!

  • FlatEarthGang Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    @basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • agspecaustralia Philip Lintern (@agspecaustralia) reported

    Why is @telstra so hard to deal with. Tried to support the local store and get a new phone. DECLINED. Phone them, APPROVED, no problem new phone on the way??? Must have different computer systems.

  • mumbles93 mumbles93 (@mumbles93) reported

    @Telstra i live within 20km of the Sydney CBD. I live on a flat block, no gullies, just homes near by and I'm in a blackspot. I've been with you for years, but recent construction of homes now completely blocks your network. So much for "Australia's No1 Network" going to Optus

  • charlierobinson Charlie-Helen Robinson 🧑‍🦳 🎧 🦁 (@charlierobinson) reported

    Fraud squad on my @BankSA account due to @GoogleAds. @Telstra twitter squad on my mobile account due to Telstra Rewards. How about the world just calm down and do the right thing. I'm going to fitness.

  • MoneymanJordi Magic Money Unicorn 🦄 (@MoneymanJordi) reported

    @TelstraPurple Telstra sucks

  • vivianm44813133 vivian munoz (@vivianm44813133) reported

    @Telstra I’ve just checked & only some of their silly suggested pages are blocked. I can’t understand why when I want to send a DM only abt 4 businesses I’ve used before appear. Their robotic help desk is no help.

  • liam_warren94 Liam Warren (@liam_warren94) reported

    It hard enough to get hold of some coaches at the best of times but now Telstra just want to pile on top of the issue. I need a drink already

  • drplim1 Peter Lim (@drplim1) reported

    @Telstra took 4 attempts to arrange an NBN installation, only for the technician do a no show without a call or message. Very poor.

  • Auntie_Fran Fran Beckett ♌️ (@Auntie_Fran) reported

    @WillowA2 I don’t know about the others, but Telstra brought some of its service desks back on shore. Most of their stores are franchises, what happens with them is up to the franchisee. It would have been a tough time for them without walk-in traffic.

  • manaz_d Robert Hudson (@manaz_d) reported

    @Telstra Wow, deflecting from your denial about mail server issues much?

  • vivianm44813133 vivian munoz (@vivianm44813133) reported

    @Telstra Thank you, as this has been a problem almost since I changed servers. And your Telstra shop assistant couldn’t help.