Telstra Outage Report in Gold Coast, State of Queensland
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The latest reports from users having issues in Gold Coast come from postal codes 4217 and 4212.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
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| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra The link URL is not working for me
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Kris Kitto
(@Kris_Intello) reported
from
Tamborine Mountain, State of Queensland
@ShelleyBanton @smsfchick @smartersmsf @Telstra @SMSFCoach @PeterBurgessAMP @lk_smith @HeffronMeg @FJMorelli @ASFAudits What Shelley said 👆👆👆 Typically going to be minor and incidental amounts, advise trustees to opt-out when discovered. Or treat as benefit payment if condition of release met. Pragmatic approach required IMO.
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What Do You Know?
(@Glenelg22) reported
from
Gold Coast, State of Queensland
Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Roche
(@rochehfn) reported
from
Gold Coast, State of Queensland
@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Driers APAC
(@JimFSH) reported
from
Gold Coast, State of Queensland
@MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅
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Evan W
(@00EMW) reported
from
Gold Coast, State of Queensland
@Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.
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Andrew Shimmin
(@Bigshim) reported
from
Gold Coast, State of Queensland
@Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻
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Grant Shelley
(@802_11GS) reported
from
Gold Coast, State of Queensland
@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra we are on NBN but are getting very slow speeds.
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
There should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response
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David Geelan
(@ProfBravus) reported
from
Gold Coast, State of Queensland
@Telstra Still down, still no useful information
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
@OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Gruen
(@NGruen1) reported
@alexbhturnbull I think this was prompted by a Telstra outage requiring me to use my phone’s hotspot – though it wd still have been an existing device.
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DommyyJayy
(@DommyyJ) reported
@Telstra Yes we have discovered it works but only when plugged directly into the modem, the second you try unplugging it, it stops. Oh and your customer service person who I spoke to on the phone? Kept changing his story from "will be able to" to "maybe" to outright "no"
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Blue»Tweety«Bird
(@Tweetn2You) reported
@NBN_Australia Do ISPs/RSPs have sufficient access to NBN outage information, as your website shows an unplanned outage affecting NBN connections for past few hours; yet, @Telstra website still shows no current outage in area. There seems to be an overall lack of communication.
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Darren Rowse
(@problogger) reported
@Telstra Looks like it was just a Safari issue - I think I'm good in Chrome.
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TyKa Home Maintenance
(@TyKaHome) reported
@Telstra Been trying all that since the 3rd of February and nobody fixes the problem. Tried your messaging service with no success. Tried by phone and no success. Nobody fixes the problem.
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DommyyJayy
(@DommyyJ) reported
@Telstra Hi no they were suggesting I could take the booster in and get a replacement given to me. Yes, no trouble shooting has worked, it will not connect remotely via wi fi, only when it is plugged in
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Hernán Shepherd S.
(@HerniShepherd) reported
@Telstra I have been running with 4g backup for the last month because there was no nbn bookings available till march. The 4g backup was ok till yesterday. Now the speed is horrible and I can’t work from home like that. I need help asap please.
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fanntail
(@fanntail) reported
Whatever. Got Wi-Fi. So that's Telstra closed bracket. Won't need your phone service. Blah. Anything else you're selling. Right from the Dragons jaw.
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Northern Territory
(@DarNT) reported
@telstra @networkoutage Hi #Telstra. Telstra mobile tower at 40 Hardcastle road, Bynoe NT 0822 hasn't been transmitting since Friday pm. Yet another weekend without signal. Are you turning it off so people cant use it on the weekend? Dangerous! Please rectify! #DarwinRuralNT
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Jason Ball
(@volvoman101) reported
@Telstra dont normally complain much but your online chat is woeful. Even this platform has extensive wait times between questions. Stupid.