Telstra outages and service status in Gold Coast, Queensland
No problems detected
If you are having issues, please submit a report below.
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Gold Coast come from postal codes 4210 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Phone | 21 days ago |
|
|
Phone | 2 months ago |
|
|
Phone | 2 months ago |
|
|
Phone | 2 months ago |
|
|
Internet | 2 months ago |
|
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
-
Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.
-
Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, Queensland@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
-
Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
-
Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again
-
Paul (@PaulWillo62) reported from Gold Coast, Queensland@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
-
David Geelan (@ProfBravus) reported from Gold Coast, Queensland@Telstra Yes, my wife phoned and apparently it’s been ‘elevated to Level 2’, but we’re at the end of Day 6 with still no service and no information.
-
Vic (@retrogamergirl_) reported from Gold Coast, Queensland@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
-
Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra good job.. nbn down the entire preliminary final. Useless
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
-
Vic (@retrogamergirl_) reported from Gold Coast, Queensland@Telstra we are on NBN but are getting very slow speeds.
-
Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, QueenslandMy wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
-
David Geelan (@ProfBravus) reported from Gold Coast, QueenslandI’m quick enough to take @Telstra to task when there’s a problem, so I’ll be just as quick to give credit where it’s due. They texted me to say “No extra charge but we’re speeding up your cable internet”. And man, have they! 80-85 Mbps. Very happy, thank you!
-
Paul Francis (@pkfrancis) reported from Gold Coast, Queensland@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
-
Julia (@JuliaBTempler) reported from Gold Coast, QueenslandAfter a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
-
Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
-
Debi (@Debi98489370) reported from Gold Coast, Queensland@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
-
🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
-
Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra having very limited to no service just simply isn’t good enough
-
Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra nbn goes down right when the football preliminary starts. Down the whole match so far. Great service. Have to watch on my phone Great service....... not Still down in miami qld Guess your network can't handle finals times
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Moran (@72mcm) reported@Telstra why has the website for booking appointments at your “OrionSpringfield QLD” store been broken for months now? Talk to staff in store, and they say “Yeah we know, no clue who is meant to fix that” , Try to call to book, calls never answered and messages never returned
-
Texanus Giganticus (@couchsecurity) reported@Irideia @innovationcncl Cyrus One, Cyxtera, Telstra, Navisite, Databank, Equinix, you will routinely find customers on site visiting their cages. You show ID, you get a biometric scan, you get escorted to your cage, they hand you your key, you go do what you need to do. And this is not one or two racks, it might be 3,000 square feet of floor space just for your estate, with another cage for your standby equipment. And you're not the only customer there. for certain things you can put in a remote hands ticket and have one of the DC technicians do a bunch of tasks for a fee. For certain things this is expensive, so you send your own staff. And that doesn't even take into consideration people leasing hardware, who are still allowed to go on site and do maintenance. I've been in DC's everywhere on the planet save continental East Asia and Antarctica. Your limited experience is not reflective of reality. You may think AWS and GCP are the only DCs in existence, but that's your own ignorance. If you think companies like cloudflare own the physical plant you have a lot of **** to learn. wind your ******* neck in.
-
Kelly (@Kelly26552573) reported@Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.
-
Andrea J (@AndreaJ_Oz) reported@Telstra not sure if Boost is still under your remit, but connectivity issues as punishment for not setting up auto-recharge is not a good look.
-
Neil Harper (@nharper021) reported@AFL @Telstra This kid played well no issue with nomination. But AFL you are aware Billy Wilson is eligible yeah? There is absolutely no way he can put together a 10 week run like he has and not get a nomination
-
Rohanc (@rohancct) reportedForget the Telstra outage, there should be a senate investigation into AFL Tables being down for hours.
-
afraid_au (@afraid_au) reported@AirsKeaton Nothing yet, I've tried contacting Telstra but because I'm not a Telstra customer they won't even talk to me.
-
John Merchant (@_JohnMerchant) reported@central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.
-
Romire 🇦🇺 (@RomireTV) reported@AshConnell Well Telstra and Optus both had system network failures, and they cant even take responsibility for it
-
Tas_Devil (@SarinaSkib70634) reported@JakeBeer11 @ClareONeilMP Not only building industry. Indians bought all big pharmacy from Chinese. Telstra franchises and so on. Whenever you go there are Indians. Some of them very rude.