Telstra Outage Report in Gold Coast, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
The latest reports from users having issues in Gold Coast come from postal codes 4217 and 4227.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Telstra
Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (23%)
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E-mail (21%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Wi-fi | |
| Gold Coast |
Internet | |
| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Lisa McDermott
(@lisadlmcdermott) reported
from
Gold Coast, State of Queensland
@Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.
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Dazz
(@DarrenAbb) reported
from
Gold Coast, State of Queensland
Had to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !
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Musk Rat 🐀 Mick
(@MuskRatMick) reported
from
Gold Coast, State of Queensland
@Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please
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Richard 🌻(spankyhunter)
(@Spankyhunter) reported
from
Gold Coast, State of Queensland
@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
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Anne Carlin #WeAreAllPRGuy
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Liam Morrow
(@MungoGOAG) reported
from
Gold Coast, State of Queensland
@GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.
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Mermaid Jan JG 🧜♀️🌴⛵🦋🐾
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄
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Much Maligned Mick 😷💉💉💉💉
(@MainBeachMick) reported
from
Gold Coast, State of Queensland
@SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tall Nupinks
(@TallNupinks) reported
Wait up… so he isn’t being charged for the actual post, but because he used Telstra/Optus/The NBN to post it? “Byrne used a carriage service ‘in a manner that a reasonable person would regard as menacing’”. Wonder whether he’d be in this position had he used a VPN as they wouldn’t have been able to view the content on the carriage service.
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Marina Stehle
(@MarinaStehle) reported
I swapped from optus to telstra recently. Was not happy with only option being auto debit, and not getting any invoices from optus except for 20 pages double spaced ones on app. I found optus service has backslided for past 4 or 5 years. Now Telstra is same pricing but much better coverage and much more polite and helpful customer service. I also noted Optus has been targeting vulnerable people.... etc. ..hmm and was fined 100million dollars. I highly advise to get a comparison quote from Telstra! I think you will realise i am correct. Telstra email proper invoices and still offer landlines etc. Much better!!!
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Marina Stehle
(@MarinaStehle) reported
I swapped from optus to telstra recently. Was not happy with only optuon being auto bebit, and not getting any invoices from optus except for 20 pages double spaced ones on app. I found optus service has backslided for past 4 or 5 years. Now Telstra is same pricing but much better coverage and much more polite and helpful customer service. I also noted Optus has been targeting vulnerable people.... etc. ..hmm and was fined 100million dollars. I highly advise to get a comparison quote from Telstra! I think you will realise i am correct. Telstra email proper invoices and still offer landlines etc. Much better!!!
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Lamar Lowder
(@LamarLowder) reported
@optus_help the telco that leaked millions of customer records, now wants your biometric data just to change your plan. Not. Gonna. Happen. Hello @Telstra ?
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Justkiddingmayb
(@Justkiddingmay1) reported
@MadisonKing_fox Interesting Post. But one wonders who had the Money to pay for these Seismic Shifts - It wasn't the Unions It was the Yanks. It's why Telstra got broken up for sake of Competion Re Optus. Woodside, Chevron, Bass Strait. Manufacturing didn't go off shore till 2005. Cars gone 2017
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Change. The Channel 🇦🇺 🇦🇷
(@changeTc_Au) reported
Leader in technology? Here is a list of companies that faced cyber attacks in the last 3 years • Optus • Medibank • MediSecure • Early Settler • Australian Retirement Trust • AustralianSuper • Hostplus • Rest • Insignia Financial • Telstra • National Australia Bank (NAB) • Services NSW • The Australian • ABC • Skeggs Goldstein • Ascot Vale Health Group I struggle to get any reception anywhere in the suburbs. Our NBN service sucks *****. So essentially. You're building homes that only rely on electricity, banning gas.(too busy gifting that resource to other countries) You're putting turbines that don't help the environment and cost way too much to maintain and are not a long-term solution. You're pushing for more solar farms but blanketting the skies with chemicals to block out the sun. You will fry the system. The EV infrastructure can't even handle the demand of vehicles needing a charge. You made a deal with your communist buddies to bring poorly built and copied EVs here, killing any other option or brand to do business in Australia. It is safe to say that you must be the absolute worst prime minister or leader in history.
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Anil Upadhyāyā
(@anilupd) reported
Dear @australiapost Why do you sell phaseout 3G phone to elderly people in community? Aren’t you ashamed of it, as Telstra and Optus stopped 3G network a year ago?
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Con!
(@c0n_AU) reported
Hey @Optus... trying to give feedback about sh!tty coverage in a Hospital. Your team has "reported that everything is working normally, so the issues isnt due to the network" ... rubbish. Telstra IBC works fine, but yours doesnt. You try holding a call there and you'll see.
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Mike Funnell
(@FunnellMike) reported
@agentsmart @aparachick The “burner type” Android phones I’ve had (and not really used) were sent to me by Telstra when they shut down the 2G then 3G networks - even though I’d already replaced my dumb-phone with a new (if old-fashioned) Nokia - often eBay’d from O/S ‘cause not offered here). Cheap as!
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yarramundafarmer
(@yarramundafarm1) reported
@DavidSandow1 And just wait for the price increase from Telstra in July for your service, have battled with Telstra the last few weeks with the same problem and nearly the same circumstances your in to no avail, people telling you to get starlink, you shouldn’t have to when it once worked