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Telstra outages and service status in Gold Coast, Queensland

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Aug 20, 8:00 PM GMT+10.
  • 100% Phone (100%)

The latest reports from users having issues in Gold Coast come from postal codes 4210 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gold Coast, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast, and Coomera.

CityProblem TypeReport Time
Gold Coast Phone 3 days ago
Gold Coast Phone 2 months ago
Gold Coast Phone 2 months ago
Coomera Phone 2 months ago
Gold Coast Internet 2 months ago
Gold Coast Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • SparkyDenied
    ░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, Queensland

    @Tuxy81 Probably the easiest way to get him down from Telstra Tower

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!

  • BBreggie
    REGINA SORENSEN (@BBreggie) reported from Gold Coast, Queensland

    @Telstra I’ve done everything and it’s not working

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU Your service is such a failure...you should be ashamed charging me for a service u can't provide me! No one cares no wonder #Vodafone is such a fail... #Telstra must love getting customers like me on board that you can't look after! No one #Vodafone knows anything!

  • rochehfn
    Roche (@rochehfn) reported from Gold Coast, Queensland

    @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

  • JuliaBTempler
    Julia (@JuliaBTempler) reported from Gold Coast, Queensland

    After a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?

  • Bigshim
    Andrew Shimmin (@Bigshim) reported from Gold Coast, Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • Glenelg22
    What Do You Know? (@Glenelg22) reported from Gold Coast, Queensland

    Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud

  • MuskRatMick
    Musk Rat 🐀 Mick (@MuskRatMick) reported from Gold Coast, Queensland

    @Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please

  • sacarlin48
    🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go

  • retrogamergirl_
    Vic (@retrogamergirl_) reported from Gold Coast, Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • FlatEarthGang
    Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • Debi98489370
    Debi (@Debi98489370) reported from Gold Coast, Queensland

    @RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!

  • LBFizz
    Lois Underlion-Condition (@LBFizz) reported from Gold Coast, Queensland

    @JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.

  • sacarlin48
    Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland

    @BrittMezher @Telstra I really feel for you. I can't tell you the pain Telstra has inflicted on me over the years. I intend to never engage with them ever again

  • lisadlmcdermott
    Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, Queensland

    @Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra Waste of time calling me, I don’t have any service, that’s the issue

  • Oji10858621
    Oji (@Oji10858621) reported from Gold Coast, Queensland

    @VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    @NBN_Australia is a joke. For the 2nd time in 2 wks my connection is down - their fault. They can't come out to fix it till next Monday! If I can find a reputable @STARLINK installer in my regional area, I'd be thankful (Jervis Bay NSW). I'm past climbing on roofs these days. Any recommentations? My @telstra hot spotting is the pits.

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    @Telstra you send me messages to say the network is having issues & use wifi calling but if the network is having issues which affects my devices then how the hell do I use wifi calling when there’s no network? How long will this be going on? This is the 4th day of these messages

  • squirtlesma
    AlloAllo (@squirtlesma) reported

    @telstra ripping people off again & again How can you justify taking $280 repeatedly processing payments in $10+$20 lots for a PREPAID service & then not crediting the account 1x $20 was processed 4x & a pop up said it failed Now service suspended bill not paid IT'S PREPAID 🤬

  • princefishey
    🐏 (@princefishey) reported

    @aphexnaim CLASSIC VLINE last time i went to the city it was when the telstra outage messed all the trains up

  • ozcrimenews
    Australian 🧡 (@ozcrimenews) reported

    @ABloke23180 Lol ... i vaguely remember that too, a reform of all reforms to shift to a consumption based system of taxation. wasn't the sale of CBA, QAN, Medibank, Telstra supposed to pay down our national debt?

  • TopStockAlerts1
    Top Stock Alerts (@TopStockAlerts1) reported

    Citi lowered its price target for Telstra Group to A$5.25 from A$5.50, a 5% cut, following a modest reduction in its earnings forecasts. The broker maintained its Neutral rating, saying the Australian telecom operator remains on track to achieve its FY2027 targets and longer-term FY2030 objectives. Telstra announced a A$1 billion share buyback and reported a marginal increase in annual profit on Thursday. Citi expects mobile service revenue growth to accelerate to around 5% in FY2027, supported by higher average revenue per postpaid user. The broker also sees potential earnings upside from stronger cost discipline, although postpaid subscriber numbers continue to decline. Citi reduced its FY2027 post-lease EBITDA forecast by up to 1% and basic net profit estimates by up to 2%. Despite the revisions, the firm continues to view Telstra's operating outlook as broadly consistent with management's targets. $C

  • TimothyJ_23
    Tim (@TimothyJ_23) reported

    @Telstra Nope just complete loss of 5G. I guess the venue is in East Perth so it's probably that. Any ETA on fix? Seems sporadic

  • Biggy1883again
    Bighead1883 @henrykklemens.bsky.social (@Biggy1883again) reported

    @Telstra Hi Ivan, people are not always home, hence why we ALL have mobile phones. Check Telstra history re Laverton. We do have an ongoing problem that gets patched numerous time per year. I do not get town slowness if I`m at/near a mine-site which has better internet speeds.

  • couchsecurity
    Texanus Giganticus (@couchsecurity) reported

    @Irideia @innovationcncl Cyrus One, Cyxtera, Telstra, Navisite, Databank, Equinix, you will routinely find customers on site visiting their cages. You show ID, you get a biometric scan, you get escorted to your cage, they hand you your key, you go do what you need to do. And this is not one or two racks, it might be 3,000 square feet of floor space just for your estate, with another cage for your standby equipment. And you're not the only customer there. for certain things you can put in a remote hands ticket and have one of the DC technicians do a bunch of tasks for a fee. For certain things this is expensive, so you send your own staff. And that doesn't even take into consideration people leasing hardware, who are still allowed to go on site and do maintenance. I've been in DC's everywhere on the planet save continental East Asia and Antarctica. Your limited experience is not reflective of reality. You may think AWS and GCP are the only DCs in existence, but that's your own ignorance. If you think companies like cloudflare own the physical plant you have a lot of **** to learn. wind your ******* neck in.

  • afraid_au
    afraid_au (@afraid_au) reported

    Aussie @tarkov players using iPrimus or Telstra as an ISP may be experiencing high ping to the Sydney server. No ETA on a fix at this time.