Telstra outages and service status in Gold Coast, Queensland
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Gold Coast come from postal codes 4212 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 11 days ago |
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Gold Coast
|
Phone | 1 month ago |
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Gold Coast
|
Phone | 3 months ago |
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Gold Coast
|
Internet | 3 months ago |
Community Discussion
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Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra My wife was just speaking to one of your phone support people. Even though the whole street is out they insist on sending a technician to our house on Friday. She did the troubleshooting they requested which means we now no longer have a working home phone.Thanks.
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David Brown (@db0984) reported from Gold Coast, Queensland@Telstra Damage is already done. I’ve been on 24/7 chat via the app and telstra basically put the ownership back onto me when it was @Telstra’s error. So in our chat conversation we agreed to disagree and what should have been a credit back on onto my account turned to a tio complaint
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, Queensland@Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.
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Shona Drechsler 🐮🇦🇺🐴 (@ShonaDrechsler) reported from Gold Coast, Queensland@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandThere should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU #Telstra said I have 5G in and out of the house! While you can't even give me service or anyone to even help...nothing from Vodafone nothing at all!
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra having very limited to no service just simply isn’t good enough
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Paul Francis (@pkfrancis) reported from Gold Coast, Queensland@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
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Paul Francis (@pkfrancis) reported from Gold Coast, QueenslandThoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.
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Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
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Lois Underlion-Condition (@LBFizz) reported from Gold Coast, Queensland@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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Musk Rat 🐀 Mick (@MuskRatMick) reported from Gold Coast, Queensland@Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bryn Davies an OA dad (@tofar1) reported@Cookiemo1 @Telstra They've really gone to **** in the last 6 months
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Jumbarrawa (@jumbarrawa) reportedTwice this morning, you have bumped me off @telstra. What is your deal ?? Your service has disconnected over a dozen times in the last few days. I think I need to take you to the ACCC. I do not have the luxury of waiting 20 minutes each time your service goes down. seriously. We're going to have words today. This is RUBBISH. ALDI buying lines from you, and THAT is not going down at a 1/3 of the price you sting me for.
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Mick P (@cimatesrv) reported@Telstra every other service provider I use was able to give my bills for the past 3 years. You on the other hand seem to find rhe request really difficult and can't do it. Why am I not surprised. Absolute embarrassment to the nation.
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Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported@cheekybreekky @TruthFairy131 No arguments from me. LNP are ****, Labor is worse. LNP sold off our gold for a pittance. Sold off Telstra (so did Labor), signed us up for the idiotic Paris Accord. Signed us up for the idiotic net zero. And caused the housing affordability crisis along with Labor. Both are traitors to the Australian people.
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miss_84 (@Miss__84) reportedAgaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet
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Beeza Geeza (@beezageeza) reportedsomeone explain to me why anything happening in the middle east should have any effect on the price of pre-paid mobile plans. **** you, telstra.
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Jackson To (@jacksonto888) reported@EFTM “Good time to bury bad news moment” kind of timing. Does it mean Telstra didn’t have the money before to improve services in prior years due to technology changes?
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Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reportedHey @Telstra, just got an email advising me of new prices for something I hardly ever use but need it anyways. You give me nothing aside from the Telstra service, so why the new charges? How do you justify it? Looks like I might need to find a new provider.
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Electric Future (@electricfuture5) reported@karlos_hagen @Telstra 5G network access. Download speeds are capped at 150Mbps on 4G and 5G - Unfortunately they don't get the same access as resellers, data is deprioritised
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Ricky🏄🏼♂️🦋 (@galumay) reported@Mr_Fanta_Pants @Telstra Ok, still sounds like Starlink on standby is the best solution, cheap, enough data for phone calls, set up a SIP service with Siptalk for her and at least she gets what she wants.