Telstra outages and service status in Gold Coast, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 8, 10:52 AM GMT+10.
- Internet (56%)
- Phone (44%)
The latest reports from users having issues in Gold Coast come from postal codes 4221 , 4220 , 4228 , 4223 , 4215 , 4214 , 4212 and 4210 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Telstra
Telstra is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast, and Coomera.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 5 days ago |
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Gold Coast
|
Phone | 5 days ago |
|
Coomera
|
Phone | 5 days ago |
|
Gold Coast
|
Internet | 6 days ago |
|
Gold Coast
|
Internet | 6 days ago |
|
Gold Coast
|
Internet | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Super Nudist (@supernudistband) reported from Gold Coast, Queensland@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, QueenslandMy wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandThere should be a compatibilitywith SAT Technologies, feel like making an exit, switch to the longer distance better devices, I see the telstra yellow pages have them mentioned. Availability a problem on that reguard.
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Julia (@JuliaBTempler) reported from Gold Coast, QueenslandAfter a long and satisfactory relationship with @Telstra I’ve been informed that if I want to continue as a customer I must set up a direct debit. This may well be a win for Telstra’s business model but I’m very much struggling to see any positives for me, is it a trust issue?
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Lois Underlion-Condition (@LBFizz) reported from Gold Coast, Queensland@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
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jdw86 (@jdw_86) reported from Gold Coast, Queensland@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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Grant Shelley (@802_11GS) reported from Gold Coast, Queensland@csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)
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Andrew Mackey (@sweatandiron) reported from Gold Coast, QueenslandIt sucks that I can’t use @disneyplus on my @telstra TV tbh.
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, Queensland@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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Ron Janjua (@RonJanjua) reported from Gold Coast, Queensland@Telstra Your immediate solution to our internet connection issue was to send out someone that wasn’t equipped fix the issue you’ve known about for 2 weeks! #unprofessional have someone competent contact me by end of business or this goes to the #ombudsman and a complaints to corporate!
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David Geelan (@ProfBravus) reported from Gold Coast, Queensland@Telstra Still down, still no useful information
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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Debi (@Debi98489370) reported from Gold Coast, Queensland@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, Queensland@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Aaron Whyte 🇦🇺♠️💾 (@mebsites) reported from Gold Coast, Queensland@samstrades @Telstra agreed it was there best means of support by a mile... but might as well keep all support/sales at the same rock bottom level which is ******!
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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sworks (@sworks262) reported from Gold Coast, Queensland@Telstra @Telstra_news your service in the Coolangatta and Moranbah area is ****, disgraceful , third world , Belong no better #lift your game
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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The Apostropher Royal (@GrammarTsar) reportedTelstra didn't just wait a bit too long to replace servers. They were 10 years beyond their maintenance life. And I'll bet all the senior managers got bonuses for driving costs down & profits up by not replacing them. #Insiders
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Andrew (@andrewrdn463) reportedTelstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
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Dan (@danbengol) reported@daz930 @TerenceMcCart14 Costs for the land from Council. The advertising revenue more than covers the network costs and is a profit centre for Telstra. Since suburban ones would be running at a loss, but under city/CBD highly profitable. Run mix of Telstra and 3rd party advertising.
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ARTCvan 🍉 (@ARTCvan) reported@Naymmm_ @stupidtechtakes *actually the governments fault for whatever stupid reason, they forced Telstra/TPG/Optus to do these blanket bans on VoLTE capable devices if they weren’t sold locally for whatever reason
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JimmytheAustralian🇦🇺 (@TheRealShibLee) reported@GutsB35378 @indicmawntee Eat **** like you normally do telstra tech support.
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Bwad (@bwad) reported@Telstra You are the most expensive telco by far, when things go so badly wrong, compensation is expected. No network is perfect but when you go down nationwide we expect you to step up and show us you really understand the problems you caused people.
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theconspiracyanalyst. (@theconspir37711) reported@strangerous10 Telstra has 2,516 Indian based employees. This number includes 1,500 engineering/technology roles and other IT/back-office positions. The issues that Telstra has been suffering over the past few years are software Exporting your product to cheap labour delivers poor outcomes.
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Tim (@BattleSideTim) reported@Nolongerscot @madwixxy @BarbaraHFlowers Well it sort of is an emergency if it’s not going through & the Minister in charge was rushing back from holidays.I mean let’s apportion blame to the relevant minister here & Telstra who wanted exclusivity. At least we now know we need a back up,as it affected a lot of industries as well as 000. So quite a potentially dangerous situation & thanks for the spelling correction.Silly me.
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Andrew Bishop (@AndrewB12983801) reported@therevaknight vline should have had a fallback plan for if telstra had issues
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Craig B (@wikikeeper) reported@strangerous10 ..nationalise 000 ..& fund it from the billions of $ profit Telstra & the like make ..a proper fully funded universal service obligation