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Telstra outages and service status in Gold Coast, Queensland

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Aug 20, 8:00 PM GMT+10.
  • 100% Phone (100%)

The latest reports from users having issues in Gold Coast come from postal codes 4210 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gold Coast, Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast, and Coomera.

CityProblem TypeReport Time
Gold Coast Phone 6 days ago
Gold Coast Phone 2 months ago
Gold Coast Phone 2 months ago
Coomera Phone 2 months ago
Gold Coast Internet 2 months ago
Gold Coast Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gold Coast, Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks

  • Luppo71
    Thepaladin (@Luppo71) reported from Gold Coast, Queensland

    Trying to get a phone sorted for mum and #Telstra on hold for 70 minutes, never even look like answering. Australia's biggest Telco is a fxxken disgrace and should be shutdown. #Telstra you suck

  • SparkyDenied
    ░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, Queensland

    @Tuxy81 Probably the easiest way to get him down from Telstra Tower

  • Bigshim
    Andrew Shimmin (@Bigshim) reported from Gold Coast, Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.

  • FlatEarthGang
    Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • FlatEarthGang
    Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀 (@FlatEarthGang) reported from Gold Coast, Queensland

    @Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.

  • sacarlin48
    Anne Carlin #WeAreAllPRGuy (@sacarlin48) reported from Gold Coast, Queensland

    @bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.

  • PaulWillo62
    Paul (@PaulWillo62) reported from Gold Coast, Queensland

    @Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra Waste of time calling me, I don’t have any service, that’s the issue

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @jillianmcarroll This one was a actual Telstra shop not a franchise. I asked. And it makes it even more frustrating when @Telstra staff don’t know what good customer service is.

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • VickiRussell62
    Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland

    @ccbigglesworth @Telstra That’s just awful.

  • Gary_AE
    Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • Cowboy_2526
    Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland

    @Telstra having very limited to no service just simply isn’t good enough

  • FlatEarthGang
    Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kellynettlefold
    Elizabeth Anne Kelly (@kellynettlefold) reported

    Unacceptable Telstra and disgraceful. Calls attempted did not go thru. Bad. Another altage?

  • Madasahater65
    Madasahater (@Madasahater65) reported

    Our internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.

  • sqronce
    Dani (@sqronce) reported

    @Seamus_the_pres @OliverKlozoff96 @SethLargo I'm in Australia, and I worked for Telstra back in 2009 and they told us that if we were stuck on a call with a customer past the end of our shift, we would not be paid for that time, and if we didn't like it, there were other people who wanted our jobs. I'm pretty sure this is

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    @Telstra you send me messages to say the network is having issues & use wifi calling but if the network is having issues which affects my devices then how the hell do I use wifi calling when there’s no network? How long will this be going on? This is the 4th day of these messages

  • Kelly26552573
    Kelly (@Kelly26552573) reported

    @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    @NBN_Australia is a joke. For the 2nd time in 2 wks my connection is down - their fault. They can't come out to fix it till next Monday! If I can find a reputable @STARLINK installer in my regional area, I'd be thankful (Jervis Bay NSW). I'm past climbing on roofs these days. Any recommentations? My @telstra hot spotting is the pits.

  • rosie6172
    💜Rosie⁷ ⟭⟬ 🇦🇺⟭⟬ᴱ ᴬᴿᴱ ᴮ⟬⟭ᶜᴷ💜 (@rosie6172) reported

    @Telstra has there been another outage? I couldn’t make a call before. Turned it on and off airplane mode and can now call. Cheers Rosie 👍

  • connor_daren
    💧Daren Connor 🇦🇺 (@connor_daren) reported

    With all the massive profits that @Telstra are making, it’s about time they use some to improve their network coverage in areas other than big cities. Rural & regional areas all seem to share the one tower. Some even have to drive a kilometre to get service for a call.

  • TimothyJ_23
    Tim (@TimothyJ_23) reported

    @MattSmith_567 the worst era without doubt was the early 2000s - first there was Stadium Australia (now Accor) and Aussie Stadium (now Allianz) Then of course there was Telstra Stadium (also now Accor) and Telstra Dome (now Marvel)

  • abagrund
    abagrund (@abagrund) reported

    @Buttermarg2 @EVERALDATLARGE At least when Telstra sucks **** now I don't have to pay for it.