Telstra outages and service status in Gold Coast, Queensland
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (56%)
- Phone (44%)
The latest reports from users having issues in Gold Coast come from postal codes 4221 , 4220 , 4228 , 4223 , 4215 , 4214 , 4212 and 4210 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast, and Coomera.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 28 days ago |
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Gold Coast
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Phone | 28 days ago |
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Coomera
|
Phone | 28 days ago |
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Gold Coast
|
Internet | 28 days ago |
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Gold Coast
|
Internet | 28 days ago |
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Gold Coast
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Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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David Geelan (@ProfBravus) reported from Gold Coast, Queensland@Telstra Still down, still no useful information
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Paul (@PaulWillo62) reported from Gold Coast, Queensland@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
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░A░d░a░m░ (@SparkyDenied) reported from Gold Coast, Queensland@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra I have had to place a complaint about the complaints department, believe it or not. I'm over it. It was actually the complaints supervisor who gave me that timeframe. So much for overseas call centres.
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Roche (@rochehfn) reported from Gold Coast, Queensland@caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs
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jdw86 (@jdw_86) reported from Gold Coast, Queensland@OAICgov can you help with @Telstra poor handling of customer data?
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU I'll pay my phone out and move to #telstra...they can have my next 20 years of service...your loss #vodafone I don't care no more if you can help or not...you don't care obviously for a 20 year customer...hello #telstra with 5g coverage in my area unlike yours!
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, QueenslandTelstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.
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Lois Underlion-Condition (@LBFizz) reported from Gold Coast, Queensland@JennaPrice Husband rang the ombudsman regarding a Telstra phone contract which they had totally misrepresented. Problem fixed within 48 hours and refund. They had promised a number of freebies which were not free.
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland@Telstra internet down in mermaid beach & it’s not even a flood zone. Why cut us off to work here when there’s so much more to be done in affected areas?
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Sacha Bodell (@thatsachagirl) reported from Gold Coast, Queensland@Telstra I logged a case 10 days ago after months of issues and multiple store visits, and I’m still yet to get a response... please look into this for me?
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Derek Carson (@ProfDerekCarson) reported from Gold Coast, Queensland@Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.
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Jason (@RaiZdbyDINGOES) reported from Gold Coast, Queensland@OrdinaryGamers I waiting for the day I get a cold call from an Indian telemarketer, and I get "Hello, my name is Mutahar from Telstra, How can I help you?"
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Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, QueenslandWorst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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Dazz (@DarrenAbb) reported from Gold Coast, QueenslandHad to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ferdie Khnopff (@FKhnopff) reported@strangerous10 Telstra had a risk assessment signed off by the PM which said mitigations in place to isolate any faults, which were unlikely, & consequences was rated low. This meant the expenditure could be deferred. It was not a technical or a people problem. It was a pass the buck problem.
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tonyOnOn (@tonyward116) reported@Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?
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Annie W 🍷🌺 (🧵anniew1303) annie-w@bsky.social (@AnnieW1303) reported@JBollingmoore Recently we’ve had a Sorry from Origin, Harvey Norman and Telstra for ripping off customers, leaking customer info or failing to provide a service. Not good enough 🤬🤬
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"Dr" robbooooo73 (@robbooooo73) reported@LayAngels @NoticerNews That's not bad, couple of soon to be replaced Australians Anz , telstra. Etc. All 100% Indian. Taking over federal government as well
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EFFone (@EEFone1) reported@tilzaus @AlboMP could be the reason telstra went down for a few hours the other week
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LJR (@Watchingbrief21) reported@Telstra @AnikaWells When customers have issues/questions requiring clarification regarding their Telstra plans (formerly owned by Aust Govt!) why are we still being sent to international call centres???
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I fix ****. its what i do ! (@HoolyMcg) reported@BrowntownBrew @Batman2242 We gave up on Telstra years ago Were one of the first in our area to take up starlink. It’s now quite slow because everyone else has done the same
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Muzzamite (@muzzamite) reported@burkylie12 But when Telstra goes down, there is nothing! Suss from this criminal enterprise, ALP
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Gary Just (@GaryJust67) reported@RoadknightThe No my partner & I never got it either. We with Telstra…
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Peter Leversha (@PeterLeversha) reported@merchant_s35416 @Bender_Aus Privatising telecom was the right thing to do. And selling off Telstra was an even better idea. Both were drains in the economy. Trying to get telecom to fix anything used to be a pain in the butt. Look at NBN, over priced garbage. There's nothing wrong with a user pays system. Why should people in Horsham pay for a road they don't use in Melbourne?