Telstra Outage Report in Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
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Lisa McDermott
(@lisadlmcdermott) reported
from
Gold Coast, State of Queensland
@Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Mermaid Jan JG 🧜♀️🌴⛵🦋🐾
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.
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Richard 🌻(spankyhunter)
(@Spankyhunter) reported
from
Gold Coast, State of Queensland
@Telstra nbn goes down right when the football preliminary starts. Down the whole match so far. Great service. Have to watch on my phone Great service....... not Still down in miami qld Guess your network can't handle finals times
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Richard 🌻(spankyhunter)
(@Spankyhunter) reported
from
Gold Coast, State of Queensland
@Telstra good job.. nbn down the entire preliminary final. Useless
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.
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Dazz
(@DarrenAbb) reported
from
Gold Coast, State of Queensland
Had to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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Richard 🌻(spankyhunter)
(@Spankyhunter) reported
from
Gold Coast, State of Queensland
@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
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Anne Carlin #WeAreAllPRGuy
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.
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Liam Morrow
(@MungoGOAG) reported
from
Gold Coast, State of Queensland
@GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.
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Much Maligned Mick 😷💉💉💉💉
(@MainBeachMick) reported
from
Gold Coast, State of Queensland
@SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.
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Richard 🌻(spankyhunter)
(@Spankyhunter) reported
from
Gold Coast, State of Queensland
@Telstra guess the outage is preparing for next week. Nbn goes down for grand finals No hope to actually watch it.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.
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Musk Rat 🐀 Mick
(@MuskRatMick) reported
from
Gold Coast, State of Queensland
@Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Marco Luthe
(@Saphod) reported
@Telstra Are there any known issues with the Google Nest Hub via “your” NBN? My Nest Hub always gives me an error message the first time after I haven’t used it for a while, but it works flawlessly when connected to my iPhone hotspot. I’m in contact with @madebygoogle.
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TheExileDragon
(@dragon_exiled) reported
@CyborgDanDrews @SolidusBk Telstra unlike twitter are a customer based service. If Telstra give up their customer they lose money. Its in their best interest to maintain customer satisfaction
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Zeggie
(@Zeggie8) reported
@michaelje @simondotau @PRGuy17 You can opt out. Not sure that Telstra would facilitate that for a mobile customer, nor for free. No real reason why any person would request this in the first place.
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Luke Carter
(@LukeCar13907972) reported
@innocent_abroad @mal2153 @MikeCarlton01 Everyone needs to know 2 things, Vodaphone (3) built a large portion of the Telstra network and Optus built the cable connections too US and the optic fibre connect on the east coast. So privatisation worked for us in telecom!
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frances travers
(@francestravers3) reported
1st world issue I know! Who is worse to obtain customer satisfaction from @Qantas @Telstra or your work safe agent - they make you feel guilty though you are the person damaged through no fault of your own!
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TheRoadknight
(@RoadknightThe) reported
@ronInBendigo After a barrage of tests, three Telstra employees have admitted that it's a traffic/capacity problem. Reported to the Telecommunications Ombudsman for misleading advertising and failing to deliver claimed speeds. Telstra responded that it will not increase capacity /2
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Mummy Bennett
(@clairebennett38) reported
@Telstra @NBN_Australia Booked a move online and you've stuffed up, so that now my Husband has NO internet at all to work from home. The response from your call centre was oh well, not a lot we can do!! Poor service and not customer focused! Zero stars. 🤬
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cwris
(@cwrishood) reported
@ben14271032 @simondotau @PRGuy17 doesn't it just mean they use Telstra network, not necessarily customer? e.g. Aldi customers use Telstra network (does Telstra still assign IP for Aldi customers?)
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David Downs
(@Curlymoelarry3) reported
Elon is so incredible and has no time 4 nerds that need help attack by wild deer on way 2 Work my *** has a hoof print puddle jumper Saturn blew up need a corvette or a super fast Telstra 35950 jefferson apt 102 Harrison.twp mi 48045 b my Elvis Elon Help it geese mating
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Twitface
(@Twitf4c3) reported
@deniseshrivell @PeterLewisEMC There should be laws against parties selling public assets. As soon as they stop being an essential services owned by the government, the end users get screwed in the interest of "the shareholder", or the CEO's bonus. It was a terrible decision with Telstra, power is worse