Telstra outages and service status in Gold Coast, Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Telstra
Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
|
Phone | 1 month ago |
|
Gold Coast
|
Phone | 2 months ago |
|
Gold Coast
|
Phone | 4 months ago |
|
Gold Coast
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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๐งAnne Carlin (@sacarlin48) reported from Gold Coast, Queensland@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Mermaid Jan JG ๐งโโ๏ธ๐ดโต๐ฆ๐พ (@BeachGirlJan) reported from Gold Coast, QueenslandIn their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.๐
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Richard ๐ป(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra guess the outage is preparing for next week. Nbn goes down for grand finals No hope to actually watch it.
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REGINA SORENSEN (@BBreggie) reported from Gold Coast, Queensland@Telstra Iโve done everything and itโs not working
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jdw86 (@jdw_86) reported from Gold Coast, Queensland@OAICgov can you help with @Telstra poor handling of customer data?
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Gary Austin-Eames (@Gary_AE) reported from Gold Coast, Queensland@Telstra Please stop using overseas operators who cannot do anything except read a script and have no idea how to think logically to resolve an issue. That's 80 minutes of my life I won't get back.
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Super Nudist (@supernudistband) reported from Gold Coast, Queensland@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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Simon Jackson (@Cowboy_2526) reported from Gold Coast, Queensland@Telstra some help would be nice, your a 24/7 business and have no problem taking money each month
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Brown Dirt Cowboy โณ๏ธโณ๏ธโณ๏ธโณ๏ธ๐๐ค ๐๐ง๐ (@FlatEarthGang) reported from Gold Coast, Queensland@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised theyโve let a lot of people down. I waited 4hours & 8 mins on the phone ๐ yesterday for it not to be answered. I hung up in the end.
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Vic (@retrogamergirl_) reported from Gold Coast, Queensland@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess itโs time to start exploring other network providers.
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Driers APAC (@JimFSH) reported from Gold Coast, Queensland@MJBIS @Telstra Watch out it might appear down the chimney tonight ๐
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Lisa McDermott (@lisadlmcdermott) reported from Gold Coast, Queensland@Telstra like everything in Australia has gone to ****. Iโm literally moving next door and Iโm going to have no internet for a week.
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David Geelan (@ProfBravus) reported from Gold Coast, Queensland@Telstra Yes, my wife phoned and apparently itโs been โelevated to Level 2โ, but weโre at the end of Day 6 with still no service and no information.
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Vicki Russell (@VickiRussell62) reported from Gold Coast, QueenslandWell done @Telstra Your staff admit, in store, they did the wrong thing, but refuse to fix it. Lodge a complaint on my behalf and refuse to give me a copy. I refuse to leave the store without a copy. Your staff call the police. Great customer service. #Telstradonotcare
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Debi (@Debi98489370) reported from Gold Coast, Queensland@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Robbie McEwen AM (@mcewenrobbie) reported from Gold Coast, Queensland@Telstra internet down in mermaid beach & itโs not even a flood zone. Why cut us off to work here when thereโs so much more to be done in affected areas?
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Dystopian Dirt Cowboy ๐ค (@FlatEarthGang) reported from Gold Coast, QueenslandMy wife is trying to connect to @telstra to report her motherโs faulty landline๐. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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โAโdโaโmโ (@SparkyDenied) reported from Gold Coast, Queensland@Tuxy81 Probably the easiest way to get him down from Telstra Tower
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Vicki Russell (@VickiRussell62) reported from Gold Coast, Queensland@ccbigglesworth @Telstra Thatโs just awful.
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Richard ๐ป(spankyhunter) (@Spankyhunter) reported from Gold Coast, Queensland@Telstra nbn goes down right when the football preliminary starts. Down the whole match so far. Great service. Have to watch on my phone Great service....... not Still down in miami qld Guess your network can't handle finals times
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jumbarrawa (@jumbarrawa) reported@Telstra, you can eat a bag of ***** DIGGs .. not payin 113 a month for your dodgy, slow internet. . will let my 6 months infront wind down and never ever use your services again. BOOOO to your poxy heads.
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Kmoz (@imKMOZ) reported@shivjam @AllieHollyS Do belong!!! They have $35, $45 I believe and $55 and the $55 has HEAPS of data and you can keep your number and itโs still on Telstra network
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Trev (@Trev__Says) reported@MacFlashmanInc @markbouris @Rocket60271713 This **** **** sold Telstra, the airports and our gold reserves for a once off surplus & no govt was able balance the budget for 20 years because of his economic vandalism This filth should be in a cell with Costello
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SNOOPREY (@SNOOPREY77) reported@Telstra No buffering issues but it was stuttering but again today is not what I was complaining about
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๐ซ๐๐๐๐๐ ๐บ๐๐๐๐ ๐ด๐๐๐๐๐๐๐ ๐ฆ๐บ (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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GailT (@GBTSocScientist) reported@AlanBixter @Dehler45 @Telstra My internet SO SLOW 2day!
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madi โจ @DAZOTL AN7 SOON (@timepatches) reported@Empty_jr try boost!! it's on the proper telstra network (bc it's owned by them) not the wholesale. i live out bush and am partway thru moving over
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Dre๐ ฐ๏ธd (@5ingularitea) reported@RocketTank123 Aussies have love/hate relationship with Telstra. It is the most expensive and customer service often terrible but for rural coverage it is the best by far. Optus or Vodafone would love to take some of Telstraโs pie with $ASTS remote coverage
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InnerQuasar35 ๎จ (@Pom_Bazooka) reported@laughingconser1 @jockie_c They sold more than just the retail arm of Telstra which is the problem; they were a monopoly unlike CBA and Qantas. They also sold gold reserves and our airports. Privatised public debt, and despite all this embarrassingly handed over a structural deficit. Incompetence.
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Outback Eskies (@outbackeskies) reported@Telstra moved back to Australia, been 1 month trying to setup a business account and still after multiple emails phone calls etc can't get a ******* answer....you are the worst customer service in this country says everyone ever...**** u