Telstra

Telstra Outage Report in Gold Coast, State of Queensland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Gold Coast come from postal codes 4217 and 4212.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Gold Coast, State of Queensland 02/09/2026 11:00

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Gold Coast, State of Queensland

The most recent Telstra outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Phone
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast E-mail
AustraliaGold Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra Very poor by @Telstra now 7 days of no service, yet they will expect me to to pay my bill in full when it’s due, so so wrong of them

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra having very limited to no service just simply isn’t good enough

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @StickelSam @Telstra I got a response from them via there app, told there is outage in area but it not showing on there site, was meant to be fixed by 7pm last light by hasn’t been, was marked as resolved by agent, when I asked why has this shows resolved, pushed wrong button is response

  • JimFSH Driers APAC (@JimFSH) reported from Gold Coast, State of Queensland

    @MJBIS @Telstra Watch out it might appear down the chimney tonight 🎅

  • 00EMW Evan W (@00EMW) reported from Gold Coast, State of Queensland

    @Telstra Tom, I’ve already wasted so much time speaking to people regarding this. I’m not starting the conversation with another person only to have to wait further. I was told I’d receive a call back on Monday by the person (Ash) looking into the issue. I didn’t get that call back.

  • troyhunt Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland

    @OUSAK You need the Telstra unit as it has the modem built in which the UDM doesn’t have. The FlexHD connects wirelessly to the UDM and forms part of the mesh network. Ideally, I’d plug it into an Ethernet back haul but the place isn’t wired.

  • Bigshim Andrew Shimmin (@Bigshim) reported from Gold Coast, State of Queensland

    @Telstra major fail yet again by Telstra, on hold with them after clicking a link they sent me to do with my service and was transferred to the Woolworths helpline. Like ... words cannot explain how inept Telstra is, I have moved house a few times and it’s never worked! 🤯🤬🖕🏻

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra hey Telstra there is no reported outage in my area yet it’s been 5 days and counting and still no mobile service, and seems no help either

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • ProfDerekCarson Derek Carson (@ProfDerekCarson) reported from Gold Coast, State of Queensland

    @Telstra Telstra please DM me I have been trying to cancel my account for 3 weeks now, no website response, no telephone response, no response at shops. Only communication is today Ai received a bill I will not be paying. Terrible service.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • 802_11GS Grant Shelley (@802_11GS) reported from Gold Coast, State of Queensland

    @csampson01 @Telstra Ah I disabled it early on when my Wi-Fi backhaul was horrible. But now it’s horrible again (recent house move = ADSL 😭)

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra The link URL is not working for me

  • Glenelg22 What Do You Know? (@Glenelg22) reported from Gold Coast, State of Queensland

    Today we’ve had Telstra credentials stolen. Apple ID stolen and I’ve got an unhackable modem takenover by unethical hacks, who’s going to help me @CyberGovAU @Scamwatch_gov @AusFedPolice #IDFraud

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra you people have apparently been working a fault in my area for couple of months for mobile, person looking after complaint isn’t very good at updating on what’s happening and I have emailed them and they are out of office, it would great to know what’s the go

  • Kris_Intello Kris Kitto (@Kris_Intello) reported from Tamborine Mountain, State of Queensland

    @ShelleyBanton @smsfchick @smartersmsf @Telstra @SMSFCoach @PeterBurgessAMP @lk_smith @HeffronMeg @FJMorelli @ASFAudits What Shelley said 👆👆👆 Typically going to be minor and incidental amounts, advise trustees to opt-out when discovered. Or treat as benefit payment if condition of release met. Pragmatic approach required IMO.

  • rochehfn Roche (@rochehfn) reported from Gold Coast, State of Queensland

    @caryion Nice takes me 8 years to upload clips tho because Telstra has dogshit upload speed. I would post good vids and clips but half the time it’s too slow or bugs

  • Cowboy_2526 Simon Jackson (@Cowboy_2526) reported from Gold Coast, State of Queensland

    @Telstra some help would be nice, your a 24/7 business and have no problem taking money each month

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • roryjedgar Rory Edgar 🖤💛❤️🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@roryjedgar) reported

    @AshleyLeahy They are by far the worst in our history and that’s saying something considering Howards legacy of work choices, sending teens to die in Afghanistan, and privatising Telstra and selling off our gold....

  • cpsydboy willrks (@cpsydboy) reported

    @Telstra Telstra is crap. I’m in their George Street flagship store waiting an hour (since 9am) to get service. The store is massive and yet they seem to have only one customer service rep working. I guess it’s a deliberate strategy to detract people from coming in store. Disgusted.

  • psg_au Peter (@psg_au) reported

    @NBN_Australia @Telstra FFS - Can you two TRY to provide something that resembles STABLE Internet? My internet, over the weekend has been like a bobbing apple.... Down more that it's up. PATHETEIC. @ScottMorrisonMP - The most useless concept having to rely on TWO retarded Orgs

  • aquilaaudax2620 AquilaAudax2620 (@aquilaaudax2620) reported

    @alfombro @Telstra I don't want 40 sports that is why I us @telstra afl live app. Offer 1/5 of normal price for 1/50 of content of interest - you can keep Kaye (foxtel). I'll only watch free to air matches this season them. Wtf

  • ALBACapMgmt ALBA 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇦🇺 (@ALBACapMgmt) reported

    @Telstra what sort of shitty Telco doesnt run 24/7 support for broadband outages ? Oh that's right...you.

  • billymunn1 billy munn (@billymunn1) reported

    **** Telstra and everything they stand for #numpty

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported

    For those playing at home, still no @Telstra @andy_penn internet on Day Five. But I do keep getting given a link for a technical team - a link that no one is monitoring or answering. This will be the second day I'm forced to cancel my online teaching.

  • Ickon Ickon (@Ickon) reported

    @Telstra Only to get sent to a chat person who has no empathy for the crap I've been put through. To make matters worse they don't even listen to a word I'm saying. To be fear the fault doesn't just fall on Telstra, the amount of idiotic NBN technicians I've been sent baffles me.

  • DavidDzienciol David Dzienciol (@DavidDzienciol) reported

    Thank you @Telstra for yet another **** up and wasting my time waiting for an engineer and not showing up

  • jfshart Jim Hart (@jfshart) reported

    @RonniSalt @Telstra For about 10 tears I’ve had consistent good customer service from iiNet, even after they were taken over by TPG. If they are busy they call me back instead of leaving me on hold. I just wish they hadn’t moved their mobile service from Optus to vodaphone’s pissweak coverage.