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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 103
Brisbane, QLD 90
Sydney, NSW 196
Perth, WA 46
Adelaide, SA 48
Warragul, VIC 1
Arumpo, NSW 1
Cairns, QLD 1
Hobart, TAS 3
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 5
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Newcastle, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • larry_the_van
    Graham Heathcote (@larry_the_van) reported

    @wilburston @robb_j_m $110 per month is more expensive than most NBN plans - unless you’re out of NBN range and need satellite, Starlink will never be better - it’s physically impossible.

  • ronnymouse7
    ronnymouse (@ronnymouse7) reported

    @eevblog this is why we have a fixed wireless connection as a backup, the NBN backbones they're connected to rarely go down

  • aphacia
    Kang Li (@aphacia) reported

    @NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?

  • jimboot
    Jim Stewart (@jimboot) reported

    @eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again

  • MarkSareff
    Mark Sareff (@MarkSareff) reported

    @Telstra 1 Calvert Avenue Killara. Shows nbn out. Trouble is I have low mobile data allowance and depend on wifi

  • DougHendo
    Doug Hendo (@DougHendo) reported

    @iluminatibot I worked on the NBN my team was wrecked by the magnetic radiation we all new you cant be near high levels for a hour even. They turned the towers off for my team or it was maximum 10 minutes on the site at a time. The feeling is very very bad. I feel sorry for anyone who lives near high electromagnetic radiation. Another form is a VR very dangerous to children under 12 I've seen the damage a VR can do also 10 min at a time.

  • Majyqman42
    Majyqman (@Majyqman42) reported

    @larrikinstreak @robb_j_m The ISP pays a significant portion of the price of a service to NBN. I don’t know where you pulled your **** from to think it was free, but perhaps go fling it somewhere else.

  • robb_j_m
    💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reported

    I'm paying about $100/month for Optus/NBN, and lose connection at least twice a week for a few hours. Today I got a text from Optus saying that they're trying, apparently so far unsuccessfully, to fix what they helpfully called fault 754885. Anyone know what on earth this?

  • IanRichards8
    Ian Richards (@IanRichards8) reported

    @robb_j_m Terrible internet access, NBN stands for NO BLOODY NETWORK

  • TheBlackWallaby
    Lucas | 🇦🇺 (@TheBlackWallaby) reported

    @australian Even Tesla is made in China, so what is the actual issue here? This was sent from my Mac Mini, made in China, sitting on a desk made in China, connected to the NBN through a Wi-Fi gateway made in China, typed from my Logitech keyboard, made in China, while I sit in an office chair made in China, looking at a Samsung monitor made in, checks notes, Vietnam. At some point the argument has to get more precise than “China bad.” If the concern is connected vehicles, telemetry, firmware access, data storage, or fleet security for MPs, then make that argument properly and apply it consistently across all networked devices. But pretending Chinese EVs are uniquely suspicious while half the modern office supply chain is already Chinese-made is not analysis. My iPhone (made in China) is connected to my Apple Auto - driving me around tracking me on a GPS map, with a microphone that works, and the Head Unit (made in China) Where does it end?

  • sjharris
    Stew Harris (@sjharris) reported

    Hey @Aussie_BB, why have you charged me today for a cancelled NBN service????

  • ScarabOfficial
    Scarab (@ScarabOfficial) reported

    Wow... #Starlink have dropped their price to around 1/10th of what it was, to try to attract customers in Australia, who are mainly, of course, on the #NBN. And for the first four months it's even cheaper than that, during their current promotion. Just a shame it's so slow.

  • nunthewizer53
    🦞🐀🍩🗣🙏🏻👣💧nunthewizer (@nunthewizer53) reported

    Well knock me down after neo con mixed donor I mean mixed technology NBN who could have predicted it.

  • TheJawnzz
    The Jawnz 🇦🇺 🇺🇸 ✝️ (@TheJawnzz) reported

    @aussi3dutchman @robb_j_m I did. It was in my pocket all along. For an extra $100 per year. I can have 120mb/s anywhere I go. Cancel your NbN. It’s a scam. 👍

  • jimboot
    Jim Stewart (@jimboot) reported

    @eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again

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