NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 93 |
| Hobart, TAS | 3 |
| Sydney, NSW | 123 |
| Adelaide, SA | 38 |
| Melbourne, VIC | 96 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Perth, WA | 37 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 8 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 2 |
| Ballarat, VIC | 1 |
| Rosalie Plains, QLD | 1 |
| Townsville, QLD | 1 |
| Wollongong, NSW | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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DissentingSkeptic (@DissentingS) reportedSpeed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.
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Andrea (@1963amh) reported@SharkaByrne @newscomauHQ I paid extra to keep it at the time, so it would be accessible when nbn goes down. Or so I thought. Not sure what I paid extra for ( possibly another outlet )but it didn’t work, totally useless when it’s down. So much for progress.
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Lev Szeps (@LevSzeps) reported@strangerous10 We already own the NBN, so why can't emergency services be run directly by the NBN?
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U5321977 (@U5321977) reported@grok @AFP @zerohedge We will see. They now have our government's pre-emptive regulations and one of the world's highest electricity and real estate/construction costs to contend with once we are past the VC craze stage. I am calling bullshit on this. Like car manufacturing, nuclear energy, making green energy products: making anything actually. Or will it just become another government funded boondoggle like NBN. Billions obsoleted by Starlink. Yes lets build massive government funded data centres. I am sure Elon has no counter to that. Nothing stupid like datacenters in orbit. Could data centers in orbit talk to Australia?
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Con! (@c0n_AU) reported@BeauGiles Typically, no. For the cost of a backup device/SIM/NBN or even Starlink, it would pay for itself in an hour of an outage like this!
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Harrar Longberry (@HarrarLongberry) reported@BeauGiles You typically use the mobile network as the backup to a wired connection. E.g. at our business the NBN was so unreliable we installed a 4g failover modem, but you need to know they exist & how to configure them. Most people don't have that level of IT know-how.
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Wobb & Ro-Ro 🔞 are currently Quack-tastic!! (@WobbandRoRo) reportedYeah idk wtf is goin on dude. The NBN and/or Vodafone have been having the hugest ****** issues lately.
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fuzzylicious007 🇦🇺🩷🦄🦩🌸⭐️ (@fuzzylicious007) reported@senatorbabet Especially because most of it is wasted on unbelievably stupid **** like fraud, foreign aid, renewables crap, not to mention the billions wasted on the NBN & the submarines🤬. As much as I hate John Howard buying votes with **** like the baby bonus, at least we had a surplus then
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purana (@purana) reportedAll I want from an RSP is suitable communication on why the service cannot be connected, and the timeframe in which the condition stopping it from being connected resolved. How hard is it to get decent feedback from the NBN co processes.
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Aussie Shazza (@shazzadut) reported@VoteLewko @2GB873 I have Boost on my phone. Goes thru the Telstra Network. It was out. My NBN however sailed through no problems with TPG.
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DissentingSkeptic (@DissentingS) reported@QuentinDempster Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.
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The Immaculate Deception (@DeceptionImmac) reported@QuentinDempster Good to see you're finally admitting that the NBN was a badly thought out brain fart from day one. And the Gumbyment needed someone like Elon to demonstrate to them the proper way to provide such a service over vast distqances. Good to know.
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John Murdoch (@jscmurdo) reported@ausnuc_ian It was a Press release waiting for a business case that never eventuated. That's how the LNP operated. Don't get me started on the NBN catostrophe. Another example of the great economic managers.
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Richard Neal (@Wombat_Ric) reported@r0ck3t23 It wont effect providers as much as you think. We have the NBN in Australia and all that happened is everyone became resellers or add on service providers. The telco's wont disappear, they just wont have to pay for infrastructure anymore and become SpaceX resellers.
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Michael Grant (@Amunous) reported@real_joshkent @VoteLewko @Starlink What nbn are you on? There are many different versions so you can’t just say nbn is bad across the board.
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