NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 300
Melbourne, VIC 201
Brisbane, QLD 136
Adelaide, SA 112
Perth, WA 47
Hobart, TAS 4
Gawler, SA 3
Launceston, TAS 2
Hornsby, NSW 2
Whyalla, SA 2
Gold Coast, QLD 1
Stoney Creek, QLD 1
Foster, VIC 1
Mount Compass, SA 1
Canberra, ACT 1
Shepparton, VIC 1
Devonport, TAS 1
Eden, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • WhatYouThinkIT1 WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported

    @Peter_Fitz The issue in the future will be people not needing the grid and "disconnecting". Eventually the grid will be required for properties and will be rolled into rates/land taxes or NBN equivalent.

  • yoavkaufman Yoav Kaufman 🇮🇱 (@yoavkaufman) reported

    @LeanHugeGraves When I made Aliyah 21 years ago, NBN gave a stipend, and then the state of Israel gave some financial help too for a year or so too.

  • cwfreenews Jamie Gilcig (@cwfreenews) reported

    @yoavkaufman I tried, but NbN wouldn't help when I was having problems finding a rabbi to sign my papers here in Montreal even though my gf was a Cantor and Grand Uncle was a war hero for the IDF after escaping the camps and fighting with the militia during WWII

  • JoeCan64 JoeCan64 (@JoeCan64) reported

    @Starlink Starlink helped us out enormously, we had no fast internet, Telstra in Australia wouldn't help, we are in a regional town where residents get the NBN but commercial district don't. We connect over 20 devices and 60 staff, can't do that without Starlink.

  • dragontec_2023 Loki (@dragontec_2023) reported

    @SeacretMist @Starlink You kidding me compared to Australia services I’ve had bliss until one incident. If I was on NBN I would’ve clocked up at least 100 and something dollars in tech calls already.

  • snapipup stirit (@snapipup) reported

    @senatorpennyqld not our problems The bush farmers are so spoilt that they r demanding gov to fund everything NBN in the bush cost $53bils The Nats r demanding $20bils regional slush fund They demand mobile coverage everywhere Whingers

  • Dan_AllSports Dan (@Dan_AllSports) reported

    I've never had nbn drop out more frequently than @DodoAustralia. Puts up the price and proceeds to get worse.

  • AusCommenter AusPolCommenter (@AusCommenter) reported

    Australia’s NBN still relies on outdated market logic favoring providers over people, leaving many underserved. Despite broadband’s essential role, consumers face complexity, poor choice, and low empowerment. We must treat internet as a basic right, not a luxury. #AusPol

  • AustRepublican Raz (@AustRepublican) reported

    Robodebt was implemented exactly as Shorten had written it. NBN costs blew out because Labor China imposed tariffs because Scumo dared question the origins of Covid. (But Labor cause an over reliance on China since Rudd) Albo held a job summit during a worker shortage that would have driven wages, instead forcing mass migration suppressing wages much more than Libs. You are still falling for Mediscare? How's "you will only need your Medicare card to see the doctor? Both are ****.

  • Mickw747 Mickw (@Mickw747) reported

    @russ61 @goodfoodgal ScoMo completely decimated the NBN, turned it into an utter train wreck that continues to screw our country. Now we have this ****** network still being rolled out, we could’ve had fibre to, at least, nodes without being sold out.

  • MikeKennedy1906 Mike Kennedy (@MikeKennedy1906) reported

    @Telstra @nbn @NBN_Australia NBN emailed to say Telstra equipment so need to report to them. TIO can’t help - says it is a local council issue as pillar is on footpath. Half hour on hold to Telstra who says someone will respond in 3 to 5 days. Regretting I ever bothered. #auspol

  • xincatlong nia (@xincatlong) reported

    ive gone 5 whole days with no wifi and my property agent goes “cant u go to ur office or uni for wifi” LIKE THAT FIXES THE ISSUE DAWG ITS YOUR FAULT FOR NOT HAVING A GODDAMN NBN CONNECTION

  • GavinStaveley Gavin Staveley 🇳🇿 (@GavinStaveley) reported

    @healy_mike9782 @leggylinky @FranMooMoo It is possible for NBN & cellular service providers to integrate a lot of parental controls (including content firewalling) which is already being done by network security appliances in the corporate world.

  • mabnola Michele A. Barard (@mabnola) reported

    So the NBN connected to your home but it’s not quite fast enough. Upgrading to a faster speed might be one solution, it’s an ongoing cost & might not fix it. The best way to fix it is to reduce the number of devices using the wifi. What we recommend is extra NBN wall sockets.

  • ColinThomas1951 Colin 💉x7 🕯️ #EnoughIsEnough (@ColinThomas1951) reported

    I got a letter from nbn co. They’re spruiking fibre to the home, that thing we could’ve had but for Abbott & Turnbull. They say they’ve identified that my existing connection “is not working as well as we’d like it” Does that mean it’s not fit for purpose? Trade Practices Act?

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