1. Home
  2. ❯
  3. Companies
  4. ❯
  5. NBN
  6. ❯
  7. Outage Map
NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More
Check Current Status

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 87
Perth, WA 34
Sydney, NSW 119
Taree, NSW 1
Rosalie Plains, QLD 2
Adelaide, SA 39
Campbelltown, NSW 1
Melbourne, VIC 88
Hobart, TAS 3
Mildura, VIC 1
Toowoomba, QLD 1
Dubbo, NSW 1
Warragul, VIC 1
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 1
Arumpo, NSW 7
Cairns, QLD 1
Upper Caboollure, QLD 1
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • matildaismine
    Jess 🤍💚 (@matildaismine) reported

    @1RogerWoodward @RoguestGypsy @Telstra Dude it's not wide spread for nbn... it's telstras mobile service... only very few are having issues with nbn

  • HarrarLongberry
    Harrar Longberry (@HarrarLongberry) reported

    @BeauGiles You typically use the mobile network as the backup to a wired connection. E.g. at our business the NBN was so unreliable we installed a 4g failover modem, but you need to know they exist & how to configure them. Most people don't have that level of IT know-how.

  • purana
    purana (@purana) reported

    @AussieWirraway 3+ month 3 different RSP's and still can't get NBN co to connect a FTTN service.

  • Wombat_Ric
    Richard Neal (@Wombat_Ric) reported

    @r0ck3t23 It wont effect providers as much as you think. We have the NBN in Australia and all that happened is everyone became resellers or add on service providers. The telco's wont disappear, they just wont have to pay for infrastructure anymore and become SpaceX resellers.

  • DissentingS
    DissentingSkeptic (@DissentingS) reported

    Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.

  • z51588
    Jonesy (@z51588) reported

    @MrBrokenEyes Yes!!! I was just searching for exactly the same thing as my nbn has conveniently gone down right after the alert.

  • LynxRaide
    Lynx Raide ¤ レイデ•リンクス (@LynxRaide) reported

    Okay plan from here is 4G dongle until my Starlink is delivered and installed. Didn't really want this option but kinda got no choice cause NBN is stupid how they run things.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @DoodyDarren @CovfefeDnUnder Can NBN do this? No, and it never will. Of course wired networks, such as aarpnet are way better for some applications. The fallacy is that NBN is about technology, when it’s about a cross subsidy.

  • Martywa467
    Marty (@Martywa467) reported

    @VoteLewko @Starlink This is exactly why we need billionaires and trillionaires to do things that our governments always completely fails to do. So glad we wasted billions of our dollars on a rubbish NBN service huh

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @LambDownUnder @TheLucidyn @Batman2242 If you ignore the $30B and 9 years wasted on the failed LNP version. #nbn will be profitable and provide a nice return once all the MTM mess is removed from the network

  • geoffrey_payne
    Geoff Payne (@geoffrey_payne) reported

    😒 had FTTP NBN connected 2 weeks, incredibly slow speeds, pages don't load & sound intermittent, NBN website says, any/all issues regarding performance MUST go to ISP, they are charging me for 500 Mb/sec.....I'm receiving 80 Mb/sec download speed currently @NBN_Australia 😞

  • tayser82
    Alastair Taylor (@tayser82) reported

    @OperationalInc1 Whenever the NBN low-earth orbit satelitte service kicks off (Amazon's burgeoning network), the backup should switch to that. Aside from some parts of inner Perth/Melb/Syd/Bris, all of the rail network is on the surface and will be able to uplink, I would have thought.

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Our nbn internet/phone service isnt working. A @Optus techician was sent to my home to find out why we dont have nbn internet. He told me there is something wrong with the fibre optic internet cable. The cable brings the internet to our home.

  • BanFoo_
    Ban-Foo Leong (@BanFoo_) reported

    @Optus This morning, just after 11am, I noticed that my @Optus @NBN_Australia connection stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. Is this an unscheduled outage. What is going on? This is so frustrating!

Check Current Status