NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 255 |
| Melbourne, VIC | 241 |
| Adelaide, SA | 149 |
| Brisbane, QLD | 137 |
| Perth, WA | 61 |
| Gold Coast, QLD | 4 |
| Hobart, TAS | 2 |
| Newcastle, NSW | 2 |
| Canberra, ACT | 2 |
| Barrington, TAS | 2 |
| Sunshine Coast, QLD | 2 |
| Connewarre, VIC | 2 |
| Geelong, VIC | 1 |
| Thirlmere, NSW | 1 |
| Colac, VIC | 1 |
| Bowral, NSW | 1 |
| Riddell, VIC | 1 |
| Old Bar, NSW | 1 |
| Maclean, QLD | 1 |
| Launceston, TAS | 1 |
| Warragul, VIC | 1 |
| Long Forest, VIC | 1 |
| Loch, VIC | 1 |
| Wollongong, NSW | 1 |
| Stanmore, QLD | 1 |
| Townsville, QLD | 1 |
| Albury, NSW | 1 |
| Rosalie Plains, QLD | 1 |
| Mile Bridge, VIC | 1 |
| Upper Freestone, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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💧😷Kate Hayford 朱晓韵, Unquiet Australian 🇦🇺 🇱🇹
(@democratie_kate) reported
Oh for crying out loud. 'Hello there Miss Katherine, I'm calling from AGL, your electricity provider. We have introduced a way to provide you with NBN to help save you money on your utility bills. Could I ask your IP address?' 🙄
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Patrick Van Der Werf
(@Patrickothewerf) reported
@AmyRemeikis I'm still waiting for him to come over and fix my NBN.
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Samantha Dickson
(@samtown87) reported
@MyfUrban @AmyRemeikis Ok but you can’t die from a slow nbn rollout ¯\_(ツ)_/¯
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Mission Phoenix
(@jabhetweets) reported
@Optus both mobile and NBN broadband are not working in Woodcroft 2767 for past 15 min . I am working from home .. major disruption
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💧de karate a
(@agiosgiorgos) reported
@rwa_aust @stava61 @PRGuy17 It took almost a decade of screwing around and significantly more $$$ to provide a service that still doesn't provide the coverage, stability or level of service that the initial plan and roll-out of the NBN did. It is one of the greatest rorts in our nation's history.
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GoodersN
(@gooders_n) reported
@tanya_plibersek Must be having problems with NBN connection 0h wait… 🤔
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Court Jester
(@ClownyHobo) reported
@Eli89637688 @beneltham My field of expertise - he inherited a company looking to build a world class fibre network, and he crippled it by utilising a mashup of ageing technology with bandaid solutions. The NBN is now spending more money to upgrade the ageing tech to what was originally being built.
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tim roberts
(@timmy_roberts1) reported
@Optus Hi Optus, is your NBN currently down, I cannot connect
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Step and fetch
(@FetchStep) reported
@PatellaPhalange @NBN_Australia Their spin doctor response was way , way , way quicker than their help desk . I get the standard " congestion in the area " . The power of Twitter shows bad publicity get a quicker response and is more important than fixing the problem. That's NBN for ya
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💧Maria Sofi
(@mariasofi) reported
@NBN_Australia Waiting for boss of the job to speak to me. A worker tried to tell me it's up to Council, and I said they damaged it, their scope of works covers reparation to as close to what it was before. You'll be hearing from me if they leave a mud puddle. Footpath is unusable! #NBN
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💧Vince O'Grady
(@vogrady2132) reported
@poornhonest @palaceletters I didn't say it wasn't Mickey and you are correct, but I have no candle for the man who destroyed the NBN. Poor little petal. His viperous approach does him no favours. makes him look childish and spiteful.
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Mario Dizon
(@martinafterdark) reported
Fantastic timing @Optus . NBN Broadband is down and your 4G backup is down as well!
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carlovito
(@CarloPetrovich) reported
the government goes through amazon microsoft **** like that corporate side goes wholesale through corporations and is on the NBN.... its their so called ******* network
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Tee emM
(@tmorph00) reported
@grantjames_ @Optus Optus NBN down for me
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DoobusScoobus
(@ScooobyDoh) reported
@geoffrey_payne Don't agree on NBN,that was a manipulation by Telstra to obtain $10 Billion for the use of the Copper in preference to Fibre.If Telstra maintained the customer on any Copper ADSL service,other providers would be barred from taking it(law).Fibre was a detriment to Telstra revenue