NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 261
Sydney, NSW 227
Brisbane, QLD 183
Adelaide, SA 173
Perth, WA 46
Rosalie Plains, QLD 3
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Old Bar, NSW 1
Canberra, ACT 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • danieljbaird Telecom Destruct Bunny (@danieljbaird) reported

    @NewtonMark @Rhys_Needham @maximum_sincere this is correct. NBN delivers a L2 tunnel between the customer and the RSP. your IP address(es) are from the RSP. some use CGNAT, some don't. some give IPv4 and v6, some only v4.

  • ambro96 ambro96 (@ambro96) reported

    Constant drop-outs with @Telstra @NBN_Australia Amazing how Australians have to put up with paying premiums for a service that is just terrible @Telstra_news #nbnsucks #telstranbn #techfail

  • RichardOnlineC1 ⛄️🌈 (@RichardOnlineC1) reported

    Emerged from the dark side of the @NBN_Australia moon just now after an outage lasting from around 1350 yesterday. What are these idiots doing? If you’re considering nbn, stick with wifi or adsl or anything else. @NBN_Australia ruined by #LNPfail is crap. @PaulFletcherMP

  • AnOldWombat Sir Wombat the Elder (@AnOldWombat) reported

    @anth_onii @DoctorKarl Oh **** the NBN service that just keeps on sucking.

  • WatsonsTroops1 WatsonsTroops (@WatsonsTroops1) reported

    @DaveMilbo @TheJunglist I'd add a huge part of the issue of the nbn is the cost structure the AVC and CVC costs, if they nbn dropped of offered more CVC in their case product to RSP would have far less of an issue, that was a product of the Rudd nbn too and would have hig speeds

  • g_traktor Iva G (@g_traktor) reported

    @BRSBF1 @abcnews Haven’t had either of those, I did get Nicole the robo nbn girl. I never get any exotic ones.

  • mickjoebill mjb (@mickjoebill) reported

    @techAU @NickRossTech @NBN_Australia The opposite is the case for businesses, free installation if you are in an existing landline network, they recoup costs by charging a high month ly fee.

  • MarcWigan Marcus Wigan (@MarcWigan) reported

    One of the buried #nbn stories is the poor quality of subcontractor monitoring. I am aware of even FFTN customers who have driven corrections through the opaque system to get excellent results even from initially appalling FFTN service

  • lukeb1961 𝖏𝖔𝖎𝖓 𝖙𝖍𝖊 𝖍𝖊𝖎𝖘𝖙! (@lukeb1961) reported

    @NBN_Australia @Arwen1951 Comedy GOLD. Dozens of Hazelbrook people have NBN boxes clicking and flashing red, while NBN's idiot status page says nothing is wrong. My Telstra "provider" idiot page automatically contacts NBN and it says TWELVE days before your laughable 'service' can attend.

  • PhantomBruv PhantomBruv (@PhantomBruv) reported

    @Optus @NBN_Australia I've been having issues with my NBN connection since the 20th of November. I've had two technician visits and nothing has been fixed. The technician has outlined a fault on the NBN side. (PNRI) Ref: INC00014493942. Nobody can give me a timeframe for a fix.

  • JennyKennedy101 Jenny @home Kennedy🇦🇺 (@JennyKennedy101) reported

    @NBN_Australia I have done this many times. The problem is the copper wiring up the road.

  • naylorbmd Naylor Brownell (@naylorbmd) reported

    @SBMPediatrics @deerbrian One of my NBN attendings in residency said that to get a 10, the infant had to make it out under its own power, a mental image that I will never forget

  • danieljbaird Telecom Destruct Bunny (@danieljbaird) reported

    @NewtonMark @Rhys_Needham @maximum_sincere this is correct. NBN delivers a L2 tunnel between the customer and the RSP. your IP address(es) are from the RDP. some use CGNAT, some don't. some give IPv4 and v6, some only v4.

  • MediocreSix BeyondSix (@MediocreSix) reported

    @Asynca @yngESCO @FangettaPlays I apparently have better latency than you. I got a sweet fttp NBN installation and package via Telstra. And, compared to the rest of the world man - its terrible. Like, phones in the US are faster in both latency and down/up speed.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Tamarajawad Whenever you experience any service affecting issues, your provider will try to resolve it by troubleshooting first, then if they cant resolve it they'll raise a fault ticket to nbn support for assistance. 2/3

Map Check Current Status