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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 47
Sydney, NSW 140
Perth, WA 48
Melbourne, VIC 114
Brisbane, QLD 105
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 2
Arumpo, NSW 13
Cairns, QLD 1
Upper Caboollure, QLD 1
Hobart, TAS 2
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Holmesville, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • simonbiddle
    Simon Biddle (@simonbiddle) reported

    @taipan168 Many corporatised, but publicly owned, entities provide great service. NBN is pretty good for example. Even Australia Post isn’t bad. Govt doesn’t have to equal bad and is much more preferable in monopoly and quasi-monopoly environments.

  • SistaRuthDOPD
    Sista Cate Ruth ♿ (@SistaRuthDOPD) reported

    Our NBN is on the fritz so our ISP has thrown us back to 4G. My med prescriptions have somehow been ballsed up. The $160 monitor we had to get for our cat isn't working. It never ends. Why is it so hard? And I wonder, why can't anyone just do their jobs competently any more?

  • payskerapp
    Paysker (@payskerapp) reported

    @7NewsSydney @grok can you explain how a traditional landline can still call with no power, even though each telephony service is handed off from an NBN NTU, or DSLAM?

  • GwenMotherS
    Spider Mother Gwen (@GwenMotherS) reported

    ATTENTION DUE TO AN UNFORESEEN NBN SEE SERVICE OUTTA STREAM TONIGHT IS CANCELLED i am so sorry for those looking forward to the kotor 2 stream and i will be looking into alternative internet providers such as Starlink that are apparently far better for my area then the old

  • pigways
    pigways (@pigways) reported

    @ajamesbragg Do the NBN. $40B down, uni-party responsible. Perhaps the NDIS. Covid largesse 🤪

  • bennyyy_boyyy
    Bennyboy1 (@bennyyy_boyyy) reported

    @Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month

  • FelipeRestrepoE
    Felipe Restrepo (@FelipeRestrepoE) reported

    @NBN_Australia Nobody seems able to answer a simple question. 80 Fig St, Pyrmont NSW 2009 has a network fault. I've tried 3 ISPs and keep getting passed around. Is NBN aware of the issue, and when will it be fixed? Three weeks without an internet connection...

  • FcukGogle
    Follower of fascination (@FcukGogle) reported

    @Ozzytourer The only thing that Labor has done that has worked if fixing the ******* mess they made with the NBN but in typical Labor fashion they want the internet to be censored because of "protecting kids" Well at least there's now an entire generation that'll never vote for the *****.

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @ianclarkeAU @CovfefeDnUnder The NBN cannot do it now, but the optic fibres it uses can. Only the gear at either end changes. There is not a wireless system in existence that could carry the existing load of the NBN, let alone future needs. Talk to a network engineer, please.

  • ScarabOfficial
    Scarab (@ScarabOfficial) reported

    I woke up to find my Internet is down. I'm typing this via an unusably slow emergency backup mobile access function. I hope my fibre connectivity comes back up soon. The problem is with either my ISP(RSP), or the #NBN, more likely the former.

  • nathane10422899
    N8 (@nathane10422899) reported

    @NBN_Australia Your DM is a generic email with no actual solutions for our issue at The Valley Plaza Shopping Centre Half the tenants have no internet including centre management…what are you going to do to improve the business continuity for the shopping centre ?

  • DeceptionImmac
    The Immaculate Deception (@DeceptionImmac) reported

    @QuentinDempster Good to see you're finally admitting that the NBN was a badly thought out brain fart from day one. And the Gumbyment needed someone like Elon to demonstrate to them the proper way to provide such a service over vast distqances. Good to know.

  • scrdeclxpse
    Heilagt 🇦🇺 (@scrdeclxpse) reported

    @ruicharadrius Getting my NBN done and paying $99 a month for 62mb internet, just to have one of my overseas mates talk about his internet of 150mb being slow so he switched to gigabit. Absolute ****** travesty, shameful is what it is.

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @GamewithDave The only network connected devices I own are my Windows desktop PC, my HMD Pulse+ Android phone, my ISP-provided TP-Link router and my ISP-provided NBN FTTC NCD modem. I refuse to buy any of the "smart" crap.

  • Cranky_ole_man
    robert sherwood (@Cranky_ole_man) reported

    WIN NEWS WHICH REPLACED NBN NEWCASTLE IS A **** SHOW,NO LOCAL SPORT NO LOCAL NEWS ,WILL WATCH CH 7

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