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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 269
Melbourne, VIC 182
Adelaide, SA 101
Brisbane, QLD 117
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Perth, WA 57
Gold Coast, QLD 7
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Hobart, TAS 2
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pmens72
    Mick Attarian (@pmens72) reported

    What a marvellous piece of infrastructure the NBN has been. No ******* phones this morning because of an outage.

  • Optus
    Optus (@Optus) reported

    We're also aware that some NBN landline customers may be intermittently experiencing issues making calls on their service and are working to restore services asap.

  • studentmum36
    bs2009 (@studentmum36) reported

    @AlexBallhausen @TonyHWindsor NBN for rural & regional areas were complete screwed over by the LNP, thank your electorate if it’s a national voter. If you had reliable broadband you could have used any instead messaging service which is way more reliable than Telstra.

  • marble_wraith
    Matthew Rath (@marble_wraith) reported

    @JoshButler Technology vs Taxes... So we're basing this off? The NBN, the subs that will be 50 years old when we acquire them? The subsonic JSF jets that have had a myriad of issues?

  • DashHowler
    Dash (@DashHowler) reported

    @NBN_Australia yo why is the internet down in places where there’s no floods or nothing, aka Tassie?? That and there’s literally no word on it or what’s going on, just “no detected issues” even though more than one of us is having the issue.

  • markparrott1978
    Mark Parrott (@markparrott1978) reported

    @NBN_Australia thanks a lot NBN! I am isolating due to having covid. Tech came out and confirmed that the issue is the signal coming from the street. Because he can’t come inside to get a reading he can not proceed 😡😡😡 the issue is getting from the street to the box, explain!

  • jenp281
    jenp28 (@jenp281) reported

    @Telstra And trying to tell me the problem is solved because I can get service via a wifi connection to nbn isnt really good enough. Point of a mobile is that I dont have to sit in the house to use it.

  • BarbaraJaneGunn
    Barbara Gunn (@BarbaraJaneGunn) reported

    15 days and still waiting for @NBN_Australia internet to be restored. @Optus offering phone data but that doesn't fix the problem. How much longer Optus?

  • PaulHaw76924422
    Paul Hawkins (@PaulHaw76924422) reported

    @skeetafly @AlboMP @NationalFarmers Issue I had with labor nbn was they wanted to run fibre cables to whoop whoop at taxpayer expense and now we have better technology that supersedes that 5G Musk satellites Etc

  • craigparsons777
    CP (@craigparsons777) reported

    @Telstra NBN flapping since Friday Mt Colah. Telstra verbally confirmed NBN issue but service status says no interruptions. Update please

  • Lisheon
    ‍‍Alisha. (@Lisheon) reported

    Can the NBN guys fix this ****** outage? Couple of hours I can deal with. But not days.

  • OhCheyTTV
    OhhChey (@OhCheyTTV) reported

    Update Apparently its an nbn issue at the moment so stream might still happen!

  • Tom97690051
    Tom (@Tom97690051) reported

    @SpinTelAU currently have been without internet for 4 days in Fitzroy North. Have tried multiple times to call only to be put on hold or hung up on. NBN Network status reports no issues for my address. What is going on?

  • Katalae1
    Katalae |Vtuber| Hiatus~ (@Katalae1) reported

    Our signal is fine but the connection dies and restarts every 5 minutes. Its unusable and a waste of money. We waited as we were told between 8am and 12pm. We called them after 1 and was told we'd hear back by the end of the day if nbn don't show up with a new timeslot.

  • KiwiFunknuckle
    Kiwifunknuckle (@KiwiFunknuckle) reported

    @Optus Just installed a new NBN router and had to put up with my crap 3G Optus data while offline. Your coverage is really terrible. It's 2021. Can you get @GladysB to sort this out? Thanks.

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