NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
![national-broadband-network-nbn Hero Image](https://itsdcdn.com/art/share8/en/202006100615/national-broadband-network-nbn.png)
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Melbourne, VIC | 144 |
Sydney, NSW | 141 |
Brisbane, QLD | 71 |
Adelaide, SA | 63 |
Perth, WA | 43 |
Vasse, WA | 2 |
Robertson, NSW | 1 |
Mildura, VIC | 1 |
Ballarat, VIC | 1 |
Mullumbimby, NSW | 1 |
Shepparton, VIC | 1 |
Forbes, NSW | 1 |
Central Coast, NSW | 1 |
Dunsborough, WA | 1 |
Griffith, NSW | 1 |
Walkerston, QLD | 1 |
Darwin, NT | 1 |
Hobart, TAS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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🎀🕯️beigewash 🔥💧🌱 FEDERAL ICAC now!!! (@beigewash) reported
@BeachSandii @noplaceforsheep NSWGovt are setting themselves & Sydney population up for a bad outcome on immunity. Just like cut-rate NBN, except this is with NSW & Aust's public health
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peter pandem (@peterpandem) reported
@instanterudite Oh crap, if I had a good NBN connection I 'could' listen to it but alas I can't. How sad never mind.
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Alex Tegg (@Teggy79) reported
@LoFlyt @BMW_Borger @Speedtest We’re in an estate that uses Opticomm which is a privately owned fibre network. God knows why they’ve allowed private fibre networks after rolling out the NBN.
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Mohd Salman (@MohdSal20474729) reported
@DodoAustralia Hey dodo, I have applied for the cancellation of my nbn service/order. I have requested to make my nbn line unoccupied so that I can get my nbn service from other service provider. But my nbn line is still occupied by dodo.please make it unoccupied.@DodoAustralia
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BillyJo (@JoBreizner2) reported
@TPG_Telecom Hi. Is there a Melbourne internet outage ? NBN shows green with no outage, same with TPG status but it’s definitely not working. Especially when there’s a +60min wait time on the phone to speak to someone. What’s going on ?
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Monica Bartolo (@monica_bartolo) reported
@Optus NBN down all day in Elsternwick. Seriously. No suggestion of when it will be up. With school from home and work from home. Trying to hotspot to get through. This is ridiculous.
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ladymidath🐁🐀 (@ladymidath1) reported
@PaulFletcherMP Garbage NBN from a garbage government.
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Matthew Chisholm (@MattCJChisholm) reported
@Telstra hey Telstra any chance I can get some help. Trying to connect to a nbn fixed wireless plan and my address seems to be an issue for you guys. No idea why and I keep getting the run around with no progress in sight
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Metro Man (@The_Rail_Life) reported
@1000millimeter Ohhhh, sorry! NBN = National Broadband Network. FTTC = Fibre To The Curb = Optic fibre connection is just outside my property, last 10m is copper wire.
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Steven George (@StevenGeorge36) reported
@damianoau Up and down all day, putrid NBN
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Courtney Lee Thirty Three (TASSIE DONNIE MEMBER) (@CourtneyLee_33) reported
@wyvernsrose @noplaceforsheep @WestnetAU We are on NBN with them now. Won't go near places like Optus or Telstra/Bigpond as they charge way too much for little to no service and problems galore
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John Talisker (@JohnnyW99112560) reported
@WJ23A @TurnbullMalcolm He has screwed NBN to the core so we are now at tail end of developed nations regarding broadband access network and speed..
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Richard Papworth (@richopapworth23) reported
@Telstra thanks for cutting our broadband when you were away our NBN doesn’t work. Locked down homeschooling without wifi. Now you say 2 weeks to fix. @Telstra_news you are a disgrace.
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Wyverns Rose (@wyvernsrose) reported
@CourtneyLee_33 @noplaceforsheep @WestnetAU I hadn't for years either.... until nbn works screwed the local lines. Basically the only reason there wasn't a problem til then was I hadn't had to call them about anything particularly involved since the purchase. Was still the same staff I'd dealt with for the 10 years prior
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VelvetTeaLeaf (@VelvetTeaLeaf) reported
Ok, NBN FTTB is definitely too slow at the moment. It's going to take 18 min to download 107 MB. Postcode 3065 #iinet