NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 314
Melbourne, VIC 236
Sydney, NSW 228
Adelaide, SA 68
Perth, WA 66
Gold Coast, QLD 3
Ballarat, VIC 3
Canberra, ACT 3
Sunshine Coast, QLD 2
Gawler, SA 2
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • lizboyfanclub liz (@lizboyfanclub) reported

    cloudflare outage last night, nbn outage this morning, they ****** up the internet

  • Thickclouder Cloudie (@Thickclouder) reported

    I was away for 4 days and now im sick and my ethernet port on my pc got fried in the storm and my NBN was down 😭

  • dcCMPY Marty Tannen (@dcCMPY) reported

    @NBN_Australia Unplanned outage, does NBN have a ETA? My ISP says it has nothing to do with them. Is that an accurate statement ?

  • mjgal Melanie Usher (@mjgal) reported

    Yesterday a diesel spill, today an NBN outage.

  • David_J_Harley David J Harley (@David_J_Harley) reported

    @SamZawsum ****, I've a Telstra pit out front of my place, they only cabled the NBN at street level. Stuck with mobile broadband. If only it had been done right the first time!

  • SamZawsum SamZawsum (@SamZawsum) reported

    Got to new house just before the NBN techie arrived. Phew! Old street, no visible Telstra pits & poor dude has to crawl underneath the house to find where the cable comes in. My week: going great NBN dude's week: every day like today's job. Commiserations dude

  • mickofcoburg Mick James (@mickofcoburg) reported

    @NBN_Australia @moretelecomau NBN outage in Coburg North Vic. How widespread is the issue?

  • dcCMPY Marty Tannen (@dcCMPY) reported

    @NBN_Australia Unplanned outage, does NBN have a ETA? My ISP says it has nothing to do with them. Is that an accurate statement ?

  • mjgal Melanie Usher (@mjgal) reported

    Yesterday a diesel spill, today an NBN outage.

  • SamZawsum SamZawsum (@SamZawsum) reported

    Got to new house just before the NBN techie arrived. Phew! Old street, no visible Telstra pits & poor dude has to crawl underneath the house to find where the cable comes in. My week: going great NBN dude's week: every day like today's job. Commiserations dude

  • 68dodgephoenix Andrew Halliday (@68dodgephoenix) reported

    @macsween_prue @carolinemarcus @SkyNewsAust Sky ******* News. Murdoch crap that led the NBN outcry years ago because they didn't want to lose their monopoly with Foxtel & give Australians choice & a better service.

  • David_J_Harley David J Harley (@David_J_Harley) reported

    @SamZawsum ****, I've a Telstra pit out front of my place, they only cabled the NBN at street level. Stuck with mobile broadband. If only it had been done right the first time!

  • mjgal Melanie Usher (@mjgal) reported

    Yesterday a diesel spill, today an NBN outage.

  • Thickclouder Cloudie (@Thickclouder) reported

    I was away for 4 days and now im sick and my ethernet port on my pc got fried in the storm and my NBN was down 😭

  • mjgal Melanie Usher (@mjgal) reported

    Yesterday a diesel spill, today an NBN outage.

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