NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 305
Sydney, NSW 231
Brisbane, QLD 192
Adelaide, SA 134
Perth, WA 51
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Wollongong, NSW 2
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • northcoasteels Prelim Final PTSD Matt (@northcoasteels) reported

    @bogues2zoners @Telstra @NBN_Australia Bizarre situation. Telstra/Qantas - they’re one and the same. Telstra used to be about customer service. Now they’re just about money making.

  • ken_oath_mate ♔ Not Senator Papahatziharalambrous (@ken_oath_mate) reported

    TO THE GUTLESS COWARD WHO IS CALLING ME FROM A PRIVATE NUMBER AND LEAVING THREATENING VOICE MAIL RECORDINGS - JUST KNOW THIS ONE THING ABOUT ME: I WAS A HIGHLY RESPECTED NETWORK ENGINEER IN NBN AND TELECOMMUNICATION SERVICES.

  • DropBearJ DropBear (@DropBearJ) reported

    @NBN_Australia How retarded does your company have to be to do network maintenance from 6am on a Saturday, to 6pm on a Sunday? Seriously. What ******** are we paying you for?

  • marcuskelson marcus kelson (@marcuskelson) reported

    @3wombats Wifi problems NBN chap coming on Monday….

  • theneanderthol Scott MacLean (@theneanderthol) reported

    Hey @iiNet my NBN is really slow, any help?

  • Niksterisms Nikki Clare (@Niksterisms) reported from Melbourne, State of Victoria

    @Telstra can you please advise if there is any ongoing issue with the NBN in Kings Park Vic 3021 area. It’s been over 3 weeks now and it keeps dropping in and out. I’ve replaced a cord and it’s still happening. Thanks

  • jemblahblah Jem (@jemblahblah) reported

    @CelerySorbet Sounds like Mayor Dazza needs to get into improving the NBN service down there.

  • whiteyaus1 Whitey (@whiteyaus1) reported

    @ausretrogamer @Telstra @NBN_Australia What type of connection? FTTP, FTTC, FTTN? Can you fix it yourself? I just moved into a new place and had to completely replace the NBN lead in cable because some moron ran it across the yard not in the ground and it got weather damaged.

  • stakkas09 StacysMomButInStacysPOV (@stakkas09) reported

    I love spending my Friday afternoon speaking to my ISP because our NBN box is broken 🥰

  • SUNNYSH32450486 SUNNY SHEN (@SUNNYSH32450486) reported

    @EzuieQuotes A few years ago, I used a cable network and later applied to used nbn network. But Sydney optus company still sent cable & nbn 2 bills to me every month! I paid 2 internet bills for few months then found wrong bills. I complaint to Telecommunications Industry Ombudsman (TIO)🇦🇺

  • anupam3684 ♏️@DⓂ️@⚔_♈️2️⃣ (@anupam3684) reported

    8th day without internet. Thanks to @NBN_Australia as even after 8 days they are still investigating NTD miss-match data integrity issue. Surprisingly it was working from last 3 yrs and issue started when i ported to new provider on 9/9/22. Plz help:-(

  • Old_Geezer58 Teddy McSporran 🧑‍🦽 4X💉still wears a mask (@Old_Geezer58) reported

    @SenSHenderson @ACCAN_AU What a load of ****!!!!! The NBN that was delivered was substandard, massively overpriced & poorly thought out. Your party destroyed what was originally proposed. But you never succeeded at an election did you?

  • SUNNYSH32450486 SUNNY SHEN (@SUNNYSH32450486) reported

    @EzuieQuotes A few years ago, I used a cable network and later changed to use nbn network. But Sydney optus company still sent cable & nbn 2 bills to me every month! I paid 2 internet bills for few months then found wrong bills. I complained to Telecommunications Industry Ombudsman (TIO)🇦🇺

  • HelenEd25420640 Helen Edwards (@HelenEd25420640) reported

    @ChrisMinnsMP @JulianAndrew63 my Telstra NBN is a much poorer service than G3, it drops out constantly. I can’t watch a movie without turning the internet off and on 3 times. This is the best on offer?

  • Saxdude26 Saxdude26 #DisabledButProud #RaymanRedemption (@Saxdude26) reported

    @gomichild NBN = No BLOODY Network, and the endless cycle continues.

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