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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 173
Brisbane, QLD 97
Melbourne, VIC 103
Dubbo, NSW 2
Perth, WA 48
Croydon, NSW 1
Adelaide, SA 50
Long Forest, VIC 1
Arumpo, NSW 5
Holmesville, NSW 1
Warragul, VIC 1
Cairns, QLD 1
Hobart, TAS 1
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 2
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Errol5870
    David Collins (@Errol5870) reported

    @australian People have already forgotten another of his past failures “The National Broadband Network”, NBN for short…

  • CatManSturty
    Stuart the Catman (@CatManSturty) reported

    @algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.

  • osborne_sam
    Samuel ⏳ (@osborne_sam) reported

    @ItsMissShorty @robb_j_m Just want to help you with your terminology. Wifi (802.11x) is free, it’s the technology between the router/modem and your device. NBN or Internet service provider is the ongoing cost. You can use NBN and not use Wifi, you plug a network cable between the router and your computer. If you hotspot your phone or have a 5G hotspot device, that still uses Wifi between that device and the other devices connected to it. You’re still using Wifi if you have multiple devices using the mobile data. All you’ve changed is the internet connection from being NBN (which is typically fibre, phone line, or point to point wireless (not WiFi) - and maybe the latter is what you go rid of and have conflated the two different wireless technologies. Considering you are likely still using Wifi, and now also 5G, health benefits aren’t improved. A healthier alternative is NBN or Starlink and cable connection (but obviously phones and many devices don’t support cables).

  • econoadabsurdam
    Econo ad absurdam (@econoadabsurdam) reported

    When the ALP talks up something like the NDIS or the NBN and says that it will help increase productivity, what do you think they mean

  • BrettS69
    bob (@BrettS69) reported

    @EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.

  • JohnSmi63567221
    Mr Happy (@JohnSmi63567221) reported

    @MrKRudd Like Rudds NBN $60,000,000,000 and counting cost to tax payers plus 70-90 monthly cost to use. Starlink ZERO cost to tax payers,get it anywhere, pay between 40 and 70 a month. No one wants to hear your ideas. **** off

  • gaymilkisgay
    DerKrampus (@gaymilkisgay) reported

    @MurrayWatt This is NBN Mk2 - scrap a system that will work in the long term for an overpriced short term solution.

  • Antking1966
    Antking66 (@Antking1966) reported

    @robb_j_m Not only that the NBN unbelievably has never made a profit

  • c0n_AU
    Con! (@c0n_AU) reported

    @ItsMissShorty @robb_j_m When people refer to NBN/Internet as “WiFi” they’re absolutely Luddites or just too lazy to know what they have/need and don’t deserve any help from those who might.

  • imboudee
    M (@imboudee) reported

    @THATS_RIGHT_YA @robb_j_m I doubt that’s a problem with the NBN infrastructure and perhaps more to do with your provider (TPG). I’m not sure what a 20 cm network cable has to do with much. At gigabit speeds I’d suggest a Cat7 network cable, to be sure to be sure. They’re fairly cheap nowadays.

  • moresunshine_1
    John Cas (@moresunshine_1) reported

    @Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!

  • TreeGreen2933
    Green Tree (@TreeGreen2933) reported

    @robb_j_m I got nothing, NBN has killed all the independent providers that serves my community. I now get about 10mbps max through the mobile network if lucky.

  • Ruslan11431897
    JustMate (@Ruslan11431897) reported

    @AvidCommentator Starlink is much cheaper…personally I never had NBN and can’t understand why average home user prefers NBN over starlink right now…

  • julerin8
    Weird Uncle Bob (@julerin8) reported

    @DavePhippen After 8 calls totalling 12 hours to NBN co and Telstra I found the magic key: Just say "Ombudsman" Service person arrived the next day and a new modem the same week.

  • kanethesaint
    kane (@kanethesaint) reported

    @eevblog Where is the NBN outage?

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