NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 32 |
| Perth, WA | 24 |
| Arumpo, NSW | 1 |
| Sydney, NSW | 72 |
| Brisbane, QLD | 53 |
| Melbourne, VIC | 42 |
| Dubbo, NSW | 1 |
| Bundaberg, QLD | 1 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 1 |
| Campbelltown, NSW | 1 |
| Hobart, TAS | 1 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Roz🌹✌️🕊☮️✨️💜🎶💎 (@rozywhitelight) reportedDvds vs streaming; no ads, the older productions were often better, no issues with nbn or internet buffering etc!! Lets face it. Tech has ruined alot of good things including creativity
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John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported@TopherField I'm in regional Victoria and there's NBN fixed wireless, someone has to come to your home, drill holes and install cables and a antenna on the roof that's if you are in line of sight of the tower, it is slow, people around me have just got Starlink instead, it's a game changer
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Aimee Maree (@aimee_maree) reportedDownloading apps to buy cheap end equipment to give something’s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.
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Darren Adams (@DarrenAdams1967) reported@AGLEnergy I am having HUGE problems resolving an Internet support ticket CRQ100000371017. I cannot get through on the phone or chat service. Everything has massive 30 minute plus wait times and then it drops out. My NBN internet service was out of action every day last week. Please help.
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Gregory Briscoe-Hough (@GBH0100) reported@samstrades But he did deliver the NBN ( no bloody network) so well too!
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Rob Khouri (@Robkhouri) reported@JEChalmers NDIS NBN record drought, record floods, record fires, record mouse plague, record Asylum seekers, record idiots in previous government. It'll take half a century to repair Rudd/Gillard now Albanese/Chalmers damage to the country!
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GoodFellaBoi ➕ (Майк) 🏴☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported@showcallcrewing @NBN_Australia Nbn tech thinks i have a faulty nbn box inside or bad connection between the inside box and outside box. They are coming out quickly to get it sorted. Thank you nbn.
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Jean-Michel Djaït 🇨🇵🇪🇺🇺🇳 (@jmdjait) reported@zammit_marc NBN. Never be nice.
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ExtremelyDevious(coms open) (@ExtremelyDevio1) reported@TopherField the NBNs answer to not being able to lay fiber down and close gaps was to ***** fixed wireless towers for land to land satelite, for which each tower probably services on average like, 500 people, according to what the NBN told me anyway.
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Johnnymoo1969 (@johnnymoo1969) reported@MadsMelbourne Booked @NBN_Australia on Monday - said they’d be there between 8-12 - took day off and no one turned up - incompetent govt that doesn’t give a **** about people’s time - @Starlink here I come - FU NBN
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tractatus (@talmud1c) reported@ariel_haivri okay, but if it was a bunch of blonde nordic giyureses who converted five minutes ago... Something tells me Hadesh would be reaching out to NBN to charter a group flight and help get them set up for Shabbos.
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Spiderbloke 🇦🇺🌸 (@bluebristolian) reportedI told people when the Krudd had his NBN brain fart that it would be a colossal waste of money and that the future was wireless, and people told me I was being stupid. I remember the French government and their massive white elephant the Minitel system. Same government stupidity, every single time.
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Jamie McKendry (@jamiemckendry) reported@moffat14 @TopherField You do know it was the Libs that ****** it up. Labour started the process and as soon as the Libs got in, they put the handbrakes on it and started all this NBN node ****. Fine to blame governments but at least blame the right one
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Ky Broome (@KyBroome35) reportedNBN is legit useless Says Wifi will be back on at 5:30pm on Tuesday only for it to roll around to 5pm and then its updated to 5:30pm on Wednesday. Get off your hands and fix the problem you created you absolute idiots
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UngayMelbourne (@UngayMelbourne) reported@TopherField Our sports club is 12.5km from Darwin's CBD and there is no NBN provisioning and the available wireless is dogshit. So yeah, Starlink it is and things have never been better.