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NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dubbo, NSW 3
Hobart, TAS 2
Sydney, NSW 72
Melbourne, VIC 42
Adelaide, SA 30
Brisbane, QLD 54
Perth, WA 21
Arumpo, NSW 1
Bundaberg, QLD 1
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pfbt
    Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported

    @NBN_Australia Sadly, thanks to Abbott & @TurnbullMalcolm the only NBN I can get is the APPALLING satellite ‘service’. At least once a day, but usually several times a day, the service drops out. Previously reported; NBN ‘tested’ & says it’s OK. IT IS NOT. … 1/2

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    My @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    @NBN_Australia is a joke. For the 2nd time in 2 wks my connection is down - their fault. They can't come out to fix it till next Monday! If I can find a reputable @STARLINK installer in my regional area, I'd be thankful (Jervis Bay NSW). I'm past climbing on roofs these days. Any recommentations? My @telstra hot spotting is the pits.

  • Ilovedaisy66
    Junior (@Ilovedaisy66) reported

    @TopherField Worst decision I made getting nbn. Nothing but issues since installation. Massive lemon. Stay away.

  • bluebristolian
    Spiderbloke 🇦🇺🌸 (@bluebristolian) reported

    I told people when the Krudd had his NBN brain fart that it would be a colossal waste of money and that the future was wireless, and people told me I was being stupid. I remember the French government and their massive white elephant the Minitel system. Same government stupidity, every single time.

  • optus_help
    Optus Help (@optus_help) reported

    @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

  • michael_timbs
    Michael Timbs (@michael_timbs) reported

    ******* perfect. Set up some remote spot instances to distribute some compute. Set up Claude to monitor and tear down when finished. Quick health probe to make sure everything is fine, about to log off for the night and NBN outage hits immediately. Could not be worse timing

  • introsp3ctor
    Mike Dupont (@introsp3ctor) reported

    @JDRedding new books network, they discuss a book about those topics. the nbn is an academic podcast sponsored by gambling and pharma industry that snickers and laughs at plebs and avocates for the violent overthrow of the government. its a great listen if you want to know how people think.

  • phil_aussie
    Aussie Phil (@phil_aussie) reported

    @SenatorWong We cannot even get NBN to come and fix a broken connection on a telegraph pole🤔

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @MichaelRuyg apology would be nice, no chance of a refund. despite larger ISP's being forced to refund people on fixed wireless who paid for service speed nbn could not deliver, my small one was not included in that settlement.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    @desmondbratcat @nbn @Starlink In a sense its not the ISPs fault, its the NBNs fault. The problem as per last week, an NBN tech came out to connect someone in my complex. Seems he unplugged me at the pit. I don't know why we still have ISPs when they just default to the NBN to come out & fix the issue.

  • purana
    purana (@purana) reported

    After close to 7 months.. my mum finally got a working FTTN NBN service before close of business today.

  • LCHF_Matt
    LCHF Matt (@LCHF_Matt) reported

    Update. Dodos from NBN came back to tell me it’s my fault and nothing to do with them. Well! Problem solved. It will not be because of them come Thursday, Starlink install day.

  • DougHendo
    Doug Hendo (@DougHendo) reported

    @TopherField The NBN started in Broken Hill my refrigeration systems on the towers where the only ones running when it hit 45c. They rang me up and said how come mine where the only one still working. Because I used Temperzone Australian Airconditioners with adjustable head preasure I increased. I didnt tell them all they had to do with the other was remove the thermistors off the head preasure on the American systems.

  • namexnotblank
    🌸 NameXComrade (@namexnotblank) reported

    @EmmasLastStand @MickamiousG I built my house. Owner/builder. In a remote area. I'm using starlink. No nbn access or phone service. I hired plumbers, electricians, builder, concreters etc. They all have bank accounts. I paid electronically. The only reason for them needing cash is tax avoidance. Fraud.

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