NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 199
Brisbane, QLD 199
Sydney, NSW 192
Adelaide, SA 74
Perth, WA 52
Gold Coast, QLD 5
Canberra, ACT 3
Gawler, SA 2
Ballarat, VIC 2
Eden, NSW 2
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1
Rosalie Plains, QLD 1
Bordertown, SA 1
Thirlmere, NSW 1
Westbrook, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CustJarrad Jarrad Cust (@CustJarrad) reported

    @NBN_Australia Chris, I mean no disrespect when I say thanks but no thanks. I wasted close to 6 months trying to get connected and being rejected, all whilst getting access requests to my property so NBN could connect the homes around me. I'm happy to support wireless 5g broadband

  • supermarcey 💖 Super Marcey 💖 (@supermarcey) reported

    Love how I contact Optus over my phone constantly getting call failed when I make calls or it does it 30 seconds into the call, plus I wanted a cheaper plan for my phone …. Their solution “We have amazing NBN plans” Why does anyone use them? Seriously … terrible

  • hardradas Harald (@hardradas) reported

    @DaveMilbo Never had an issue with NBN. Switch to a wireless option. 4G/5G or try Starlink.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @DaveBowerMich @GuruEden @DaveMilbo Not servers, basically how much bandwidth they have provisioned from NBN in the first place and then dark fibre to get from the POI to the ISP network and then what their national and international links are like. Suggest Aussie Broadband to get most out of the connection

  • ErinErinredmond redders2😻🐈🌸🚴‍♂️ (@ErinErinredmond) reported

    @DaveMilbo I’m really lucky, the place I moved into was not connected to NBN but I have 5G coverage which is cheaper and superior. Is that an option for you? NBN at my last place was ****.

  • lazycyberdude lazycyberdude (@lazycyberdude) reported

    @Momentuum_ @nChef_ @Aussie_BB Hi Chef! Sorry for the inconvenience. We are trying to figure out and track down who ******** voted for a coalition government to roll out nbn*

  • DrowningNot Drowning not waving (@DrowningNot) reported

    @DaveMilbo As someone who lives in a former PM electorate can I just say we have been ripped off, it seems he was one of the only lnp members who didn’t pork barrel. My internet when “forced” onto the nbn went to absolute ****. Speed at 2-20 mg most days, have seen a lot of NBN technicians.

  • CecPedersen Cec Pedersen (@CecPedersen) reported

    @DaveMilbo You do realise that NBN is an acronym for ‘No Bloody Network’ 😓

  • Optus Optus (@Optus) reported

    @Chloelaws86 NBN are already aware of this and their technicians are working to fix it as soon as possible. There is no time frame for resolution at the moment. Apologies for the inconvenience. Kartik

  • mundy_in_oz John Mundy (@mundy_in_oz) reported

    @Optus is there NBN outage affecting Keysborough??

  • IanBatchelor11 Ian Batchelor (@IanBatchelor11) reported

    @SkyNewsAust Perhaps they should give the same warning to telco's, Internet service providers and the NBN as well.

  • yeoperson Lesley 🐈🦊🐱🐕🐔 (@yeoperson) reported

    @DaveMilbo Could not agree more!!! My cable connection was bloody amazing, then it all went to crap when i was forced onto the NBN. You're right, the media in this country was/is a disgrace!

  • Pullenvalebirds Jane Birdwatcher noisy Australian🔥🦢💧😷💉 (@Pullenvalebirds) reported

    @DoctorKarl Number 5 on the 21st. Still waiting for improved NBN signal.

  • DaveBowerMich the pauper troll (@DaveBowerMich) reported

    @BrowntownBrew @GuruEden @DaveMilbo I’m reporting my internet up/down speeds. In three different locations (Carlton, Vic, and then Corrimal and later Wollongong, NSW) there was fibre to my home. Now in Leichhardt NSW, it’s copper HFC. All those were (and are) substantially worse than pre-nbn tech.

  • mathieukempe mathieukempe (@mathieukempe) reported

    @NBN_Australia My service provider said that because the ticket was marked by nbn technician as resolved I will have to wait as it need to be rejected before the ticket can be reopened and an nbn technician can come again… looks like I will have to wait days before I can get internet again

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