NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 271
Melbourne, VIC 235
Adelaide, SA 145
Brisbane, QLD 126
Perth, WA 64
Gold Coast, QLD 5
Hobart, TAS 2
Newcastle, NSW 2
Canberra, ACT 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Geelong, VIC 1
Thirlmere, NSW 1
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Rosalie Plains, QLD 1
Mile Bridge, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Ozzytourer 💧Lucky Country with A Labor Govt!! (@Ozzytourer) reported

    @RichardKGrump @NBN_Australia Oh well, that sucks.... Guess you will have to annoy them again...

  • RichardKGrump Richard Wright (@RichardKGrump) reported

    The @NBN_Australia technician fixed my internet, He said he couldn't do anything about the terrible speed I get but said I shouldn't get any more dropouts. It's only dropped out twice this afternoon. Perhaps out of habit?

  • johndvsn john (@johndvsn) reported

    @NewtonMark @PalZer0 My point was that the NBN is bad so please don’t do that to my phone thanks.

  • ArbiAsadoorian Arbi Asadoorian (@ArbiAsadoorian) reported

    It’s that stupid NBN!!! This is absolutely ridiculous, we live in a first world country??? Behind everyone and any country in the world!! Sick of this ****! Fix your stupid network @NBN_Australia

  • speechwoman Cᴀʀᴏʟɪɴᴇ Bᴏᴡᴇɴ 🇦🇺🇳🇿🙃🌸 (@speechwoman) reported

    @Telstra Actually, I just remembered I had fuether discussion with Telstra tech support people when NBN became available in our area.

  • gheddo961 Gheddo961 (@gheddo961) reported

    Lebanese channels tier list Good: Bad: Horseshit 1)Lbc 2)Jadeed 3)Otv-Manar-Nbn 4)mtv Yes mtv is the shittiest channel.

  • SenSHenderson Senator Sarah Henderson (@SenSHenderson) reported

    If the NBN was not rolled out with the speed and purpose that happened under the Coalition, using all available technologies, millions of premises throughout Australia may have languished on ADSL speeds of 8Mbps, on average, or endured lockdowns with no internet service at all.

  • kelseyvh @kelseyvh (@kelseyvh) reported from Melbourne, State of Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • externallylaws Externallylaws (@externallylaws) reported

    @MarquisO Hmm. Looks like another big economic stimulus package might be in development... I suggest fix the ******* NBN, that the LNP ruined, first. Then roads.

  • trickyidnego Millicent Bystander (@trickyidnego) reported

    @KleinRevd @BradSabbath The waste is phenomenol...thousands of $$$ worth of tech ripped out and replaced with stuff that will need to be ripped out and replaced in not many years. My nephew in nbn...says he will be employed for rest of his life because of vast amounts of stupid

  • animaladorer Animal Adorer (@animaladorer) reported

    @NBN_Australia - how long does regional Victoria have to wait for decent internet, with no ability for component Telco’s to help, the only fix to pay $20,000 ourself to do the job you’re incapable of? With internet being a human right, how are the delays to resolve justified?

  • RichardKGrump Richard Wright (@RichardKGrump) reported

    @Ozzytourer @NBN_Australia There were problems with the NBN at 2 junction boxes. He fixed them and I had internet for the first time in a week. This modem is only a little over a year old.

  • ShevlaneB Brian Shevlane (@ShevlaneB) reported

    @MRowlandMP Just like Macron and Scomo I know and don't think that my NBN outage will not be solved today. Why ? Public Holiday and yesterday no bosses around Sunday. Your responsibility madam.

  • SenSHenderson Senator Sarah Henderson (@SenSHenderson) reported

    In 2020, the Coalition announced a $4.5b NBN network investment plan that will give upto 75% of fixed line premises in regional & metro Australia access to ultra-fast broadband by 2023 –this will occur via a continuation of the ‘multi-technology model’ that Labor so denigrated.

  • Rhino734964092 Rhino7 (@Rhino734964092) reported

    @FurlongMick @SaskiaZwolls Just like blaming OPTUS for NBN problems .5G to homes has run into problems of hacking .Opus was trying to connect 5G to houses in my area when all this hell broke loose. Bank told me they are safe ,but MyGov link seem to have buckled .

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