NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 281
Sydney, NSW 230
Brisbane, QLD 188
Adelaide, SA 152
Perth, WA 49
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Wollongong, NSW 2
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Fireborn87 Edwin Simmons (@Fireborn87) reported

    @NBN_Australia @whiteycnbr We have then same issue, providers use weather as an excuse for any issue, all and all NBN is **** and you need to fix what is ******! Its cloudy and i cant watch netfix??! Thanks nbn i never had this issue with adsl2!!!!

  • johnconnor_NPC John Connor (@johnconnor_NPC) reported

    @NBN_Australia @nokia Due to your network being so useless that it is only used as a backup, I had to built my own wireless link to a local ISP, and am straight on the backbone. I get ~350Mbps each way vs 25Mbps unreliable service on FTTN.

  • ShitFuckery1 ShitFuckery (@ShitFuckery1) reported

    @evanste46409034 @Diana5662996273 Actually, they are not. The structure is under review, however, it is almost impossible to break standing contracts. Same with the #NBN, very little news about that, but #labor is onto this as well. Takes time & they can't fix ALL the #LNP shitfuckery because there is so much

  • johnconnor_NPC John Connor (@johnconnor_NPC) reported

    @maz_net_au @NBN_Australia And the constant dropouts that are within spec. They used 50 year old copper in my area instead of fiber, and spent god knows how much REPLACING COPPER with COPPER as most of it was so bad ADSL speeds were less than ~3mbps

  • Fireborn87 Edwin Simmons (@Fireborn87) reported

    @TheTopMostDog @NBN_Australia Drops* out, but for extra coin i get faster service (internet) only i pay more and i get the same product and every app/service blames this that and the other! One cloud i cant log on to anything, clear day not a cloud in the sky oh its too windy??! Oh its "peak" hour

  • TP08751143 TP (@TP08751143) reported

    @NBN_Australia I don't see any positive feedback @NBN_Australia. I don't have any complaints except 1st world problems...

  • Ziphora_Art Ziphora 🌭 Fire Dawg Vtuber (@Ziphora_Art) reported

    Cannot believe I lose a whole week of streaming to this one storm because iinet and nbn don't work weekends, I have to wsif another 2 days until Monday at which point it's been 5 days and I've lost a whole week. Good to know I'm just a customer, not a valued one.

  • 8__JL__8 JGo (@8__JL__8) reported

    @NBN_Australia Replying to myself. Oh yes. This stuff goes on. Management regularly use their positions to shoot down innovation and cost savings measures to save face, back personal agendas and invest in side companies/friends. They pissed your tax dollars up against the coaxial so to speak.

  • ask_adult Brian W (@ask_adult) reported

    @NBN_Australia @UTSEngage Either nbn or nb network please

  • NBN_Australia nbn® Australia (@NBN_Australia) reported

    @RipKaz44 @Telstra Hi Kaz, we're sorry to hear this. All appointments are booked and managed by your service provider and their internal nbn support team. For any clarification or updates around your appointment, we recommend staying in contact with your provier for assistance. Thanks, Sarah

  • Fireborn87 Edwin Simmons (@Fireborn87) reported

    @NBN_Australia @AdeleHanz Hes right! Any supplier of nbn uses you as an excuse and vice versa, it was ****** from the start. My old adsl2 connection was quicker and far less issues.

  • JasonJackobs Jason Jackobs (@JasonJackobs) reported

    @TheVegaBus same. NBN is down as well

  • brocococonut Jake Lees (@brocococonut) reported

    @Aussie_BB Is the broader NBN network having issues at the moment? Me and a friend are playing Splatoon 3 at the moment and are randomly getting NAT type F results... Then being put back to NAT B CGNat is disabled as well

  • johnconnor_NPC John Connor (@johnconnor_NPC) reported

    @NBN_Australia @nokia so the people with fiber are getting multi gigabit, and those on fttp are still stuck with **** speeds and unreliable connections.

  • KylieWoods3 Kylie Woods (@KylieWoods3) reported

    @NBN_Australia @Kda351429Kevin And then you will give the provider all hell, tell them nothing is wrong, when there is and the customer and ISP will continue to waste their time, whilst you do nothing. Then force people to the ombudsman, more time wasted and maybe get a small improvement to their crappy FTTN.

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