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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 70
Sydney, NSW 238
Melbourne, VIC 156
Perth, WA 59
Brisbane, QLD 102
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 7
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Hobart, TAS 2
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ezzh_
    Ezzeddine | عزالدين (@ezzh_) reported

    @m1nhaxo That’s nbn for you it’s garbage

  • JayJay1094727
    Jay Jay (@JayJay1094727) reported

    @deniseshrivell All the telcos are pushing nbn. I’ve been on 5g for 4 yrs after issues with NBN. Last week my power adapter died on the router & they tried to convince me I needed a new NBN plan because 5g doesn’t work at our address. I gave up and bought a power adapter for $12 … 1/2

  • Loza7691
    Loza (@Loza7691) reported

    @NBN_Australia Another “unplanned outage “ in Montmorency area, I really don’t think we are getting value for money. NBN is either very slow or down 😡

  • SuthoDan2
    SuthoDan (@SuthoDan2) reported

    NBN outage on Super Saturday... This may be my villain origin story

  • Yarrahbunjyil
    ****** (@Yarrahbunjyil) reported

    @AlboMP And if Telstra were repairing lines in the bush instead of letting them rot while they "roll-out the NBN", I might even take advantage of it. But they're not, so the Service Agreement isn't being honoured, the TIO won't do anything, & no one gives a damn. So thanks for nothing!

  • KitCarnage
    Kit (@KitCarnage) reported

    A little make up stream before the planned NBN outage? What could go wrong?

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    Just spent 1.5hrs with my ISP figuring out why my NBN had died. He (from Indian, a nice chap) put me through hoops & then said that the NBN box is faulty but can't get a tech out till next Tue. Then a light bulb moment hit me & said, what if I look at the metre box - sure enough, something had tripped the circuit in the room the NBN is hooked up to. I just didn't need the added stress. Then he had the hide to ask me to 'rate his service'. Yeah - nah!

  • JmarrMarr
    💧Elizabeth Marr (@JmarrMarr) reported

    NBN News If the Greek food truck guy cannot afford an extra $100 per week for fuel & has to increase the menu prices then he must be running a lousy business. He should wear the hit & keep his loyal customers, there won’t always be a fuel problem

  • warbird
    Warbird (@warbird) reported

    @basedhaerin @50ShadesOfSeoul Data cap home internet plans used to be common before the NBN. Yeah true they were mostly a drastically slowed service rather than a hard stop (like slowed to dial up speeds), or there would be exceeds usage charges. However they were advertised as X GB per month.

  • The_R_a_v_e_n_
    The Raven (@The_R_a_v_e_n_) reported

    JFC NBN is absolutely dog ****. The 3rd world has better internet than this amateur backwater **** show. A monopolised racket propped up by taxpayers just like the ABC @NBN_Australia

  • oohaah_67
    Steph McG (@oohaah_67) reported

    @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

  • 3rd_ziggy
    Ziggy the 3rd (@3rd_ziggy) reported

    Why has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU

  • alreadyfurious
    Grinds My Gears (@alreadyfurious) reported

    @Someozbloke @deniseshrivell That's good in your circumstance. But it has been reported by others. I was more addressing why NBN is not a waste. The reason you still hear about it these days having issues is because of LNP screwing it up with a mixed technology approach. FTTP does not have these drawbacks.

  • loftwah
    Loftwah (@loftwah) reported

    We pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra

  • 3rd_ziggy
    Ziggy the 3rd (@3rd_ziggy) reported

    Why has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU

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