NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 288
Sydney, NSW 215
Brisbane, QLD 192
Adelaide, SA 124
Perth, WA 54
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • SIeepxz NBN Sleepz (@SIeepxz) reported

    I am hands down the worst player in NBN. I still don't know how tf I managed to land a spot with them, but I'm gonna keep trying to improve so I don't feel like I didn't earn my spot anymore

  • ValkSteph Steph (@ValkSteph) reported

    Rewatching TNG and playing nethack. Wish I could post screenshots but the NBN refuses to fix itself.

  • pompomtom Actual Secessionist (@pompomtom) reported

    Sure the NBN sucks, but at least now I have an inconsistent IP address, and thus edit wiki when fascist apologists frame Goward’s “controversies” as “was criticised by the Guardian”, rather than “supported a bit of the old eugenics”.

  • tron_applebaum Kawaii Mutton 🦖🚬 (@tron_applebaum) reported

    @MoarToast I asked on FB if anyone had a spare NBN router to sell cheap and got one single reply to check out plans on Compare the Market..( pfffttt) What ********? Where was the flurry of free microwaves and unsolicited tech advice?

  • atlantisLVJY atlantis ❄️ (@atlantisLVJY) reported

    nbn shut off for an hour and now its fixed?? my internet has to be the worst in the entirety of victoria honestly

  • Falkenhell Falkenhell (@Falkenhell) reported

    @NatarshaAU I had the same issues! Constant drop outs and or crappy internet. After multiple phone calls and new Modems we found it *** The NBN connections for my house, Maybe get a technician out?

  • ValkSteph Steph (@ValkSteph) reported

    Finally got through to some **** who can actually come look at the NBN box itself PS we already knew it wasn't a general outage by the 3 days of people complaining about not having internet via NBN when service providers are up PSS **** this govt for making this shitshow

  • charliecheesman charlie (@charliecheesman) reported

    NBN in the Byron shire hits a bit like dial up internet. Who ******** petitioned 5g here?

  • kenyumone Allen (@kenyumone) reported

    @rtennantwood @RevenueNSW Having a problem with southern phone my father's estate is finalized for over two years they are still trying to get money for an NBN phone account I attempted to close. They wanted evidence he was dead. I suggested if the account wasn't payed they close it they still haven't.

  • superloopnet Superloop (@superloopnet) reported

    @geordi_avila Hi Geordi, We are sorry to hear you are experiencing multiple NBN Service Disruptions. Please keep an eye out for updates via your Members Area. - Matt.

  • rkd993 Sir Dr Rusty o the Isle #SaveOz 💉💉 💧💛🖤💔 (@rkd993) reported

    Anyone who lives in Rural.and regional Oz should stop voting for fools like Bridget This is exactly the kind of crap that gave you no decent NBN from the #ToxicUrbanNats #AusPol

  • ValkSteph Steph (@ValkSteph) reported

    @NBN_Australia My address won't help you. Your site clearly shows the outages as being NSW and Victoria and reported on consistently by others for the last 3 days. That issue has taken out Hobart and surrounds since about 10pm yesterday Fix your ******* ****.

  • Go_pies2013 C (@Go_pies2013) reported

    @NBN_Australia Another outage today and can’t get anyone to take action. Please help! @PaulFletcherMP @JoshFrydenberg

  • ValkSteph Steph (@ValkSteph) reported

    @NBN_Australia Improve a connection I currently don't have because as a wholesaler you prioritise my states connection as a piggyback on your currently down mainland servers? Makes total sense. PS **** you don't try and blame iiNet for your cockup.

  • jagjetfly Christina 🐎🐎 (@jagjetfly) reported

    @PaulTatnell @brentzerafa @Racing Thank you. Can’t get onto the website. NBN problems all morning

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