NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 261
Sydney, NSW 226
Brisbane, QLD 181
Adelaide, SA 172
Perth, WA 48
Rosalie Plains, QLD 3
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Canberra, ACT 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidFe65395579 David (@DavidFe65395579) reported

    @QuentinDempster NBN selecting a non existent network because it’s not Elon.

  • trojanw0w Trojanw0w (@trojanw0w) reported

    @QuentinDempster Starlink (atleast right now, and if i had a bet for a very long time to come) is vastly VASTLY superior to Amazon's OneWeb.. So typical NBN Co for taking the **** choice

  • Thinker2nd Thinker2 (@Thinker2nd) reported

    @QuentinDempster @Hani_Iskander Nbn will be given to Telstra who will then want to improve profits so will destroy country coverage, we have been down this road before, it’s all about greed & govt is the main offender

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @Dusty_Arse @QuentinDempster NBN satellite has been in service since 2013. There's still 78,000 people on there. And it provides 100Mbps for $109 per month. Sure starlink is faster, but it's also more expensive.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @hellohiheyxx @BlueHouseRoad @QuentinDempster LNP will never admit they got it wrong, but thankfully #NBN had the guts to ask them for more money to provide the free fibre upgrade and Libs agreed. This was proof reusing copper was a stupid waste of 9 years and $30B.

  • SeanMcC73081283 Real McCoy 🇦🇺 (@SeanMcC73081283) reported

    @QuentinDempster Amazon servers shut down/ remover anyone who disagrees with them from using their servers. That is why NBN took them on just another link in the chain for controlling the people.

  • nilocnosrac Going Forward Everything is Backwards (@nilocnosrac) reported

    @QuentinDempster Starlink already delivers faster, lower-latency broadband to the bush. NBN’s satellite service is playing catch-up with 200ms+ lag. The market’s already voted with their wallets.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @NtDrifter @QuentinDempster @Hani_Iskander Some of you. Theres still 78k NBN satellite services, down from 86k since March last year. A number of people have jumped off fixed wireless and fttn to starlink. It was a good project until LNP screwed it completely in 2013.

  • WSKamgar WBIT (@WSKamgar) reported

    @QuentinDempster Hateful whackjob weirdos like you are exactly why Australia went downhill. NBN has been one of the worst government implementations of any industry and it ranks among the worst in the WORLD for Internet. But "lETS hATE eLoN, am I cool now kids?" Bloody loser.

  • napost13 napost (@napost13) reported

    @QuentinDempster at much greater cost and terrible level of service - ring NBN to see if you can speak to a human

  • thebee bee (@thebee) reported

    @Dusty_Arse @QuentinDempster Given the woeful NBN rollout and crap speeds, unreliability, lack of service, I’m not holding my breath on this one. We’re still on ADSL 2 here only 50km from Melbourne CBD and don’t bother using it as it’s agonisingly slow.

  • mayhemsmasta mayhem masta (@mayhemsmasta) reported

    @QuentinDempster Ive been with starlink for nearly 5 years now and even if nbn/amazon offered me 5 years free service.. i'd still stay with starlink.

  • Aussiepump Aussiepump (@Aussiepump) reported

    @QuentinDempster NBN is terrible. Paying out your *** for 3rd world speeds

  • pipieohmy Take the right pill (@pipieohmy) reported

    @QuentinDempster The NBN sucks and is outdated. Who will use it lol.

  • sandmanute Jimmy James (@sandmanute) reported

    @QuentinDempster We don’t want it champ. Starlink shits all over NBN. We will never get NBN in our farm but it took 5 minutes to get Starlink working.

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