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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 208
Brisbane, QLD 88
Melbourne, VIC 113
Perth, WA 45
Adelaide, SA 43
Arumpo, NSW 1
Cairns, QLD 1
Hobart, TAS 3
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 5
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Newcastle, NSW 1
Colac, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanremery
    Ryan Emery (@ryanremery) reported

    @VodafoneAU And, of course, @VodafoneAU is claiming they have to wait 24hrs for my "service number" to change before I can get the FTTP I requested 2 weeks ago. @NBN_Australia says it hasn't received a modification request. Today or 2 weeks ago. Time for the ombudsman.

  • Wyatt1I7
    Wyatt O'Shea (@Wyatt1I7) reported

    @villaminium @JordanRey98 @whooithVT I've already got multiple good routers so I don't need the eero but it's cool that it's a free addon. Idk about peak speed being any different as I've never not gotten max speed out of my fiber nbn connections (minus overheads) so about 950mbps+ at all hours of the day or night.

  • frankbcdn
    Box of Rocks (@frankbcdn) reported

    Never forgive these mealy-mouthed figure fudgers and their second rate outcomes. The #NBN 🤬

  • NBN_Australia
    nbn® Australia (@NBN_Australia) reported

    @Peter_Strachan During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know. 1/2

  • ryanremery
    Ryan Emery (@ryanremery) reported

    So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

  • optoio
    OptoIsolated IO (@optoio) reported

    @eevblog Yeh its almost never the ISP. it's almost always the NBN. No opportunity for whipping up a Starlink on the roof? :P

  • Therealsteveth1
    Therealstevethebeast150 (@Therealsteveth1) reported

    @7NewsSydney Well, it would help if builders didn’t put the NBN box in the ******* cupboard,

  • ezzh_
    Ezzeddine | عزالدين (@ezzh_) reported

    @m1nhaxo Paying $120 a month for 750 mbps but we’ve been only getting 150-300 on a good day because of this garbage nbn And they won’t send us a new modem we’ve had this one for 10 years now through 5 different houses

  • Snowhite621
    Snowhite62 (@Snowhite621) reported

    @PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺

  • schitzoziris
    Gregory J O'Flaherty 💧💦 (@schitzoziris) reported

    My High Speed National Broadband Network #NBN Internet Connection has gone from slow, to none existent !

  • pockingliberals
    Swadesi (@pockingliberals) reported

    Pathetic NBN service @VodafoneAU and pathetic customer care to talk to.

  • 0delay1
    My Brother in Antichrist (@0delay1) reported

    @CazAusie @TimjboAU Medicare. Superannuation. HECS. NBN. Gun reform. Fair Work. Disability support. Paid parental leave. Minimum wage increases. Universal healthcare & education funding. ‘I can’t recall’ just means you didn’t look.

  • consensusadidem
    James (@consensusadidem) reported

    @schaeffer_phil @DavidCrisafulli Nothing to do with the NBN, that was a matter of national security an essential service, EVs & chargers are not, they're a boutique luxury. How many EVs are there in Yamba & how many chargers are there.? How far apart are they? I'll bet: 1. very few; 2. as above; 3. not far.

  • hipstergeddon
    Hipstergeddon (@hipstergeddon) reported

    @eevblog Gees this NBN outage is dragging on. Praying for you ! The disruption to business must be massive.

  • ryanremery
    Ryan Emery (@ryanremery) reported

    So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

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