NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 115 |
| Brisbane, QLD | 87 |
| Melbourne, VIC | 93 |
| Hobart, TAS | 3 |
| Adelaide, SA | 38 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Perth, WA | 34 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 7 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 2 |
| Ballarat, VIC | 1 |
| Rosalie Plains, QLD | 1 |
| Townsville, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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๐๐ CharmsVic ๐ ๐ (@CharmsYahoo) reported@JaneCaro @AlboMP We need some caution because satellite Starmind will solve the electricity and water problem just as Starlink has solved the NBN problem
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Wobb & Ro-Ro ๐ are currently Quack-tastic!! (@WobbandRoRo) reportedYeah idk wtf is goin on dude. The NBN and/or Vodafone have been having the hugest ****** issues lately.
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Geoff Payne (@geoffrey_payne) reported๐ had FTTP NBN connected 2 weeks, incredibly slow speeds, pages don't load & sound intermittent, NBN website says, any/all issues regarding performance MUST go to ISP, they are charging me for 500 Mb/sec.....I'm receiving 80 Mb/sec download speed currently @NBN_Australia ๐
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Jmaes (@therealjme5h) reported@NBN_Australia St Clair 2759, when is service due to be online??
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Cdbrown (@BrowntownBrew) reported@pigways @Batman2242 What? Fttn was cheap to install but severely limits revenue and has a massive maintenance costs which means it can never make a return on the investment. It's why #nbn convinced LNP to provide additional funding and begin the free upgrade to fttp.
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pigways (@pigways) reported@BrowntownBrew @Batman2242 NBN Sats crowded out all private investment. Even it's rollout was ill considered, eg shutting down the interim satellite during the wet season ๐ณ Specifically what NBN requirements can't be met by starlink ? ๐ค Starlink has ~250k residential subs, 350k total. NBN 300k total.
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Cdbrown (@BrowntownBrew) reported@LambDownUnder @TheLucidyn @Batman2242 If you ignore the $30B and 9 years wasted on the failed LNP version. #nbn will be profitable and provide a nice return once all the MTM mess is removed from the network
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Lev Szeps (@LevSzeps) reported@strangerous10 We already own the NBN, so why can't emergency services be run directly by the NBN?
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Hobbie (@Hobbie4C) reported@VoteLewko @Starlink Govt/Telcos/NBN spent billuons of taxpayer dollars to build a rubbish service. Starlink does way better at zero taxpayer expense. So government response to this is to spend more dollars on their unworkable rubbish. I can't think of a better argument why big government needs to go
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purana (@purana) reported@AussieWirraway 3+ month 3 different RSP's and still can't get NBN co to connect a FTTN service.
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ืืจืืื ืื ืืืจืื (@AM_IL_CHAI) reported@HilzFuld @NefeshBNefesh I am a master electrician with open Aliyah application but cannot find job. The paperwork NBN referenced is outdated about ten years! HELP!
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capt.zen.petabyte ๐ฆ๐บ๐ดโโ ๏ธ (@capt_petabyte) reportedHey @beourmate MateNBN, I have had zero NBN in my unit for around an hr now, currently using 4G on my mobile. App states nil services issues or outages. Cycled modem + NBN box, still ZERO. No emails from you about scheduled outages? Whats going on? CC @NBN_Australia
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The Opinionated Veteran (@the_vocal_one) reported@CovfefeDnUnder @ianclarkeAU All network types have limits on the bandwidth (speed available to users), even wired ones... It's just that for fixed networks like the NBN, those limits are much, MUCH higher.
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Werner Kasselman (@wernerk_au) reportedTo be fair. The LNP destroyed what we could have had with the NBN. And youโre comparing jellyfish with drongos. These are different solutions for different problems.
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Andrea (@1963amh) reported@SharkaByrne @newscomauHQ I paid extra to keep it at the time, so it would be accessible when nbn goes down. Or so I thought. Not sure what I paid extra for ( possibly another outlet )but it didnโt work, totally useless when itโs down. So much for progress.