NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 309
Sydney, NSW 244
Melbourne, VIC 193
Adelaide, SA 79
Perth, WA 59
Gold Coast, QLD 6
Ballarat, VIC 3
Canberra, ACT 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Sunshine Coast, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • berniebern Bee (@berniebern) reported

    @EmergencyBK I have it a guess you're on nbn satellite? I used to oversee the maintenance and practically begged them to change this practice. Expedited changes were supposed to have been retired. Scheduled mAintenance has specific lead times. Ericsson were a major influencer in your issues

  • petstarr Petra Starke 🌟🗝 (@petstarr) reported

    @NBN_Australia Thanks we're aware of how to check the outage status. The point is it's happened twice in less than a week now. Pretty inconvenient.

  • yibowos t 🪷 (korea era) (@yibowos) reported

    @mayoshoujo legit all vodafone ever offered me was like 20mbps 😭 and don't even talk about how dodgy the nbn is😭😭😭 i remember when i got this plan it said "unlimited LTE after you reach your 2gb 4G daily limit" and i thought it would be slow.. but it's faster than anything in aus LOL

  • bryenwillems Bryen Willems (@bryenwillems) reported

    @SkyNewsAust Albo’s right. I’m in Mr Taylor’s electorate. After all these years NBN still crap here thanks to former govt.

  • MPSean Sean Michelle Gellar (@MPSean) reported

    At home sick. All I wanna do it watch tv and my nbn/router is on the fritz. ******* I do t want to troubleshoot.

  • StrtegicRetweet The Lovely Rod (@StrtegicRetweet) reported

    @petstarr @NBN_Australia I got hit by an outage in my area yesterday as well

  • ronin13972 🦘 Ronin_Ozzie (@ronin13972) reported

    Sat down to an awful cup of coffee while waiting for NBN to ring and get my internet and medical alert phone setup... only to realise it isn't 10am and my cuppa had no coffee in it. #priorities

  • dwightwalker Dwight Walker (@dwightwalker) reported

    turns out #4G on #Optus or #Amaysim is faster than @NBN_Australia to download 65MB file from @ITMastersCSU as NBN (25min) was slower than 4G (30sec) on this file - it was network or router not server

  • martinduplessis Martin Du Plessis (@martinduplessis) reported

    @Telstra I am having an issue with Telstra broadband via NBN. Inc 18750487 since 22 May 2022 and no resolution or stable service and no urgency to get it solved. Please can someone assist me or point me to an Executive at Telstra?

  • SueWearne2 Sue Wearne (@SueWearne2) reported

    @deniseshrivell Gas elec , centrelink , health, Qantas ,NDIS , NBN any big corporation really is just not working and there is absolutely no customer service anywhere anymore no person to person help all online so hard to find a phone number to call and if you do your on hold for 1 or 2 hours

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @The_IanSmith Looked into it for 3 years with NBN, provider, ombudsman, Fed Gov & more. You know 1% of my specific situation, knowledge, type of NBN (there’s 4+) provider & more. I know you’re trying to help but I didn’t ask. I was venting Even if provider fined wouldn’t fix the issue -NBN

  • berniebern Bee (@berniebern) reported

    @EmergencyBK At a guess you're on nbn fixed wireless? I used to oversee the maintenance & practically begged them to change this practice. Expedited changes were supposed to have been retired. Scheduled mAintenance has specific lead times. Ericsson were a major influencer in your issues

  • tezzr44 Tezzr44 (@tezzr44) reported

    @innocent_abroad @mal2153 @MikeCarlton01 Surely you jest. Any used Telstra support for the NBN ?

  • dknigs Daniel Königs (@dknigs) reported

    @D_Melissa2 @PRGuy17 @TurnbullMalcolm Be nice if he didn’t personally ruin the NBN though. I’ll never forgive the man for that.

  • arthacket Art Hackett (@arthacket) reported

    @EmergencyBK **** you LNP screwed up NBN. Who needs permenent connections anyway? Get up and dig some coal woman.

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