NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 280
Sydney, NSW 212
Brisbane, QLD 194
Adelaide, SA 123
Perth, WA 51
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • udderrunner Terrence Chester Stop Children Murderer Putin (@udderrunner) reported

    Telstra Should never have been #privatized in the first place...bc privatization has NOT delivered Competition or Service to Australia The NBN Again being propped up with infrastructure Spend from Taxpayers Pocket/Debt With Consumers Still Having to Pay For an Overpriced

  • Kuvlotik 🌻🕯Kuvlotik, always at home with my cats 😻 (@Kuvlotik) reported

    @ralph44668932 @BernardKeane That #NBN upgrade is only for a tomato farm (probably #LNPMassiveFail donor) in Guyra, #Beetrooter territory 🤬 No Telstra mobile network here in Uralla, for more than a week + Internet is intermittent 🙄

  • debrapittam Debra Pittam she/her (@debrapittam) reported

    @Telstra very disappointed. No internet 6 days. I get there are problems in the line but each interaction you say its fixed when it’s not then next one starts from scratch going over old ground. No estimated fix time. Blaming nbn. Take responsibility & look at past conversations

  • Butters40958629 Butters (@Butters40958629) reported

    @chef09876 If they are so keen to bring Australia the benefits of a top rate NBN, them ehy the f**k did they put so much wasted money into building a broken one?

  • LaurenThemself Lauren (@LaurenThemself) reported

    'Do I need to have a home phone service when I’m connected to the nbn™ network? While a home phone service is not required to access broadband services on the nbn network, all fixed nbn network connections provide the option for a phone service...

  • PlarkMaho PlarkMaho (@PlarkMaho) reported

    @colinelvy11 Not to mention my now sunken driveway paving, under which the nbn team “invisibly” installed their cables. Many neighbours have the same issue.

  • kinDIACT kinDIACT (@kinDIACT) reported

    @N7jpicard They were originally classified as the "cheaper" option at the time. People with half a brain can realize their original idea for NBN was absolutely dog ****. But here we are now, in more debt due to their "smart" idea for nbn and now to waste billions more to fix it

  • dwightwalker Dwight Walker (@dwightwalker) reported from Brisbane, State of Queensland

    Found @NBN_Australia is down again after 1 day in #Caboolture

  • northway_debbie 🕯DebbieN (@northway_debbie) reported

    @bagsnotfirst @PaulFletcherMP We gave on nbn, went to Starlink. LNP May promise but they never ever deliver. They’ve had nine years.

  • kjon1230 Kjon34 (@kjon1230) reported

    $480m to fix the NBN that these criminals in Canberra destroyed years ago.

  • BorgDrone5 Borg_Drone (@BorgDrone5) reported

    @NBN_Australia I don't have access to NBN on my side of the street except for 60gb per month (slow) satellite used for remote locations. I tried it. It was bad. Juggling data on a few devices. My house has been here for 30 years but you only rolled out to the side with 1 home... so what NBN ??

  • PeterJamesRoth6 Peter James Rothe (@PeterJamesRoth6) reported

    @dynawilly Remember story on ABC? where a business early NBN when download was slow. Sent huge GB on net and simultaneously by car in peak hour. Car arrived first. I calculated kangaroo as in "Skippy take the files to town" would also have beaten internet.

  • karenward07 karen ward (@karenward07) reported

    @EmergencyBK But this stopped you thinking about the national debt, the **** NBN, the LNP rorting, the fire victims in caravans, the flood victims in, well nothing, the money going to LNP donors, the 30 mil for a 3 mil block of land, the colour coded spread sheets, fuel prices our **** PM.

  • stanleywaite1 Stanley Waite (@stanleywaite1) reported

    @Nettythe1st @Birmo paying to FIX the LNP's personal NBN Plan, shows that it was NOT "Fit For Purpose" in the first place and that Labor's one was right?, the LNP can't manage anything without having to spend, spend, spend our tax money !!! @AustralianLabor after paying for the CHEAPEST version.

  • Mick17432842 Mick the eternal optimist. It’ll be ok ! (@Mick17432842) reported

    @bugwannostra They’ve been having a lend of us since the day Turnbull took over Labor’s planned roll-out and stated buggering it up. I’ve given up on the NBN, gone to a 5G Telstra modem. No problems with that, works every time I use it, anywhere, unless I forget to charge it.

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