NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 54 |
| Dubbo, NSW | 2 |
| Sydney, NSW | 71 |
| Melbourne, VIC | 44 |
| Adelaide, SA | 32 |
| Perth, WA | 22 |
| Arumpo, NSW | 1 |
| Bundaberg, QLD | 1 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 1 |
| Campbelltown, NSW | 1 |
| Hobart, TAS | 1 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
๐ธ Rita Gee โฅ ๐ฆ๐บ (@Riogallica) reportedStill sans @NBN_Australia They came out Monday, identified the issue & refused to fix it. Told them that I was over them & that I'll be signing up with @Starlink Looking forward to receiving my kit from Starlink soon. Hotspotting with my @Telstra mobile is 1/2 speed of a snail. Painful much. Going crazy. Don't need this stress.
-
Darryl Bain๐ฆ๐ฆ๐บ๐บ๐ฆ๐จ๐ฆ๐ป (@DarrylBain1967) reported@HappyPawsTreats @Ben_Davison1 Put it this way, after 9 years of a Coalition that built bugger all, left few if any lasting legacies, doubled our debt BEFORE a global pandemic, offended our biggest trading partner, blew many billions changing positions of submarines, drones, energy policy, NBN. NEVER again!
-
24/7Chuks (@UnlimitedChuks) reported@ChisomAgbafor How the judiciary has fell off, You mean VDM will be speaking at NBN conference and the so-called "Learned Colleagues" will be listening attentively and taking notes down? God God ๐๐ญWhy did you brought me to this country ๐ญ
-
Cattom (@TCatley) reported@Adam_and_EVs I switched to starlink. NBN in australia was crap it kept disconnecting. Couldnt Game. Starlink ( mini dish even ) has been great cost the same, better service and that in a major city.
-
mick (@MickM_68) reported@Suburbia3121 Iโve had it for a while now Andyโฆ you wonโt be surprised to know the NBN in Romsey is crap! lol Starlink obv not the cheapest but itโs been an absolute game changer for us.
-
David A Walker (@Daveinqld) reported@philmupp1 She's gone from Duttons 9 mini nuclear reactors to two full size nuclear power stations (not to be built near her house). Keeps coal going beyond Gina's lifespan. They should research Hinckley Point C. And you thought the NBN cost blowout was bad. Multiply that with Aukus.
-
โก๐ฅ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐ชฝโก ๐ ๐ณ๏ธโโง๏ธ ๐ต๐ธ (@DezZdemonya) reportediiNet ur fkn supposed 2 tell me 30 days BEFORE you raise my NBN bill by 50% ya cockheads! im gonna damage ur infrastructure, eye for an eye
-
Nick Hendrix (@hendrix_uk) reported@bazzacc2 Including Malcolm Turnbull who changed the specs of the @NBN_Australia from FTTP to FTTN, thus relying on old copper to transmit from the node to the dwelling It slowed down our broadband speeds significantly to save a few dollars How many billions have we lost in productivity?
-
Soundwave | Streamer (@ItsSoundwaveTTV) reported@Optus Fix your NBN you ******* suck dude
-
๐ธ Rita Gee โฅ ๐ฆ๐บ (@Riogallica) reportedMy @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.
-
shauna cohn (@shaunacohn) reported@Cassy090909 @Starlink Be alright if we could actually GET NBN!! Did you know some areas still donโt have nbn and so are at the mercy of ineffective private companies charging money for a half arsed service - try Gold Coast Coomera for example - noooothing, starlink charge up an upfront fee of $1365โฆ
-
Peter Leversha (@PeterLeversha) reported@Johnuh9d @AvidCommentator The NBN is expensive crap. The NDIS has turned into a complete rort. The GFC was an American housing crisis that had very little to to do with us. The pandemic was an over reaction. They've blown the lot. Money wasted with zero return on investment. Both parties are responsible for this mess and all I see for the future is higher unemployment and a low currency. It's going to be a double whammy. We are already in a per capita recession. The country needs some serious reform and it needs it right now..
-
Catherine (@Catheri09875779) reported@22thinkinggirl I tripped on a footpath in a Brisbane suburb,because it had been raised and not put back correctly by the NBN,the council fixed it that afternoon.Councils work,the problem is these are state roads in Victoria.Should the councils be asked to help out the new state government to get this major problem to a manageable level.
-
Oli (@CARN0N) reportediโd say that Starlink is pretty close to competing with NBN at home for $75 a month 100 MB per second thatโs not too bad. We pay $110 a month for 500 MB per second at home. We usually get about 175. To answer your question a comparable plan in Malaysia is about 55 Aussie dollars so it doesnโt quite compare
-
Roz๐นโ๏ธ๐โฎ๏ธโจ๏ธ๐๐ถ๐ (@rozywhitelight) reportedDvds vs streaming; no ads, the older productions were often better, no issues with nbn or internet buffering etc!! Lets face it. Tech has ruined alot of good things including creativity