NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 228 |
| Melbourne, VIC | 137 |
| Cairns, QLD | 1 |
| Adelaide, SA | 48 |
| Brisbane, QLD | 92 |
| Perth, WA | 56 |
| Hobart, TAS | 3 |
| Parramatta, NSW | 1 |
| Ashfield, NSW | 1 |
| Logan City, QLD | 1 |
| Ocean Shores, NSW | 1 |
| Gold Coast, QLD | 6 |
| Toormina, NSW | 1 |
| Junee, NSW | 1 |
| Portarlington, VIC | 1 |
| Geelong, VIC | 1 |
| Thirlmere, NSW | 1 |
| Newcastle, NSW | 1 |
| Colac, VIC | 1 |
| Canberra, ACT | 1 |
| Bowral, NSW | 1 |
| Riddell, VIC | 1 |
| Old Bar, NSW | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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peter rowe (@Prowerock1) reported@Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.
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The Sentient Eye Brows of John Winston Howard (@DimTimWilsonMP) reported@macsween_prue @AlboMP @AustralianLabor To be fair Prune McBiasedBitch, the nbn AND NDIS were legislated under the dying days of an ALP government, but initial implementation were left to an incompetent *********** of successive coalition fuckups masquerading as government, which then left the damage for ALP to fix
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Snowhite62 (@Snowhite621) reported@PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺
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Books (@Books4566) reportedAs usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.
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harleyw (@harleywattsconn) reported@NBN_Australia It always does this. I shouldn't have to use a different device. I work in IT and have tried it on 46 laptops and 23 phones. Literally went into the pit on the street and took out all the NBN cabling as the NBN never works so Im now im with another company and couldnt be happier
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LCHF Matt (@LCHF_Matt) reported@markhumooney @SkyNewsAust BS. There is no need for this service in 2026. Phones, emergency text systems, NBN
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twoshedslegit (@twoshedslegit) reported@xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node
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Maarten 1947 *One Man's Opinion. (@Maarten1947) reportedAnd the "One Brain Cell" to solve the Fuel Crisis, they are unable to stop NDIS rorting NDIA Blowout, ASIC Issues & Blowout,NBN Billions Blowout and NetZero Blowouts and you expect them to worry about National Security as Well! Get Real.
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Darren (@DoodyDarren) reported@DryFarmer24 @EnergyWrapAU The "accountants" for the NBN were spot on. The price per premises had begun to hit target right before Abbott shut it all down to put in his "multi-technology mix" crap. Most RE and battery projects hit target costs, too. You really don't pay attention, do you?
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Hydra Boom (@HydraBoom) reported@Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.
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BigBoatBruce (@bigboatbruce) reported@LambDownUnder @james00000001 If you trust private business in a non competitive situation you are essential stupid. If there’s a monopoly service it’s a ripoff in the hands of private business. You must know that. NBN is a national infrastructure requirement for a civil and successful nation.
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Paul (Human) 🇦🇺🇺🇸 🇺🇦 (@PBTyrrell) reported@dyllfather222 @SeverusChud It is a gov that believes it is better at allocating capital than private people. Hence the massive tax grabs. Theft really. The huge gov spend, like insane spending. NDIS fraud CFMEU fraud NBN insanity reinstalling copper into wet pits. Selling 200 days of fuel down to 30 days. Zero response to Islamic extremism This gov is killing us.
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Snowhite62 (@Snowhite621) reported@PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺
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Paolo M (@PaoloMalicse) reported@Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?
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miss_84 (@Miss__84) reportedAgaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet
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