NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Melbourne, VIC | 1134 |
Sydney, NSW | 916 |
Brisbane, QLD | 585 |
Adelaide, SA | 369 |
Perth, WA | 248 |
Hobart, TAS | 13 |
Gold Coast, QLD | 7 |
Townsville, QLD | 5 |
Canberra, ACT | 4 |
Sunshine Coast, QLD | 3 |
Busselton, WA | 3 |
Newcastle, NSW | 3 |
Atherton, QLD | 3 |
Albany, WA | 3 |
Kyneton, VIC | 2 |
Launceston, TAS | 2 |
Wollongong, NSW | 2 |
Moruya, NSW | 2 |
Geelong, VIC | 2 |
Nuriootpa, SA | 2 |
Traralgon, VIC | 2 |
Bendigo, VIC | 2 |
Ballarat, VIC | 1 |
Elizabeth, SA | 1 |
Parkes, NSW | 1 |
Vasse, WA | 1 |
Maitland, NSW | 1 |
Mandurah, WA | 1 |
Gracemere, QLD | 1 |
Mount Barker, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammad Makki
(@mohammad7175) reported
from
Wollongong, State of New South Wales
@NBN_Australia Update: Thanks for sending someone to have a look. He tried to help but finally concluded that the most speed I can get here is 17mbps! because we are 1 km away from the node. I need to find an altenrantive for NBN. It should not be this low next to a main street. #nbndisaster
-
robert beshara روبرت بشارة
(@decolonialpsych) reported
@ZedBooks thanks, NBN International provides terrible customer service!
-
Gavin Southern
(@gavsouthern) reported
@Optus NBN have activated an “offer” of #fasterinternet - only problem is, we’ve had outages 2 of the last 3 days!!! One is happening RIGHT NOW!!! #valueformoney #optusno
-
Cameron Leech
(@cameronleech) reported
Federal L/NP government performance review: 1. NBN rollout, FttN: ******* disaster, FAIL; 2. implement ICAC: FAIL; 3. effectively manage CoVid vaccine rollout: FAIL; 4. manage economy during CoVid crisis: PASS; 5. implement any other meaningful policies: FAIL. #auspol
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💧 👀 tutaekuri the antifa anarchist 🐕💩 🐀 👹
(@tutaekuri) reported
@drobwlldiad @potcalling Why apologise to Malcolm. Clown too. Incompetent too. Using what passes for the ‘world class’ NBN now. What ****.
-
Barry Tucker
(@btckr) reported
Remember how Labor's all fibre NBN was going to cost too much? How's the Murdoch/Turnbull/LNP part fibre part copper hybrid going, in terms of service, reliability & cost (to users & on-going construction)?
-
Ricky🏄🏼♂️
(@galumay) reported
@DownunderValue @Mathan_Soma @EquityAus Still a hard no from me, but I do have a pretty deep insider knowledge of the business given my company's work. I wouldn't invest in any business relying on contracts with NBN Co given how bad the new terms are for them. Margins are going to see a significant cut going forward.
-
Tunic
(@captainflux) reported
@iiNet Your guy left a message saying "it was online and now it is offline", which at least shows you understand the problem I guess. What he didn't say was, "NBN say it's miraculously fixed itself and they're not coming", which is what I'm now being told. Spoiler: it's not fixed.
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Emily Mayo
(@iamemilymayo) reported
Kid’s teacher is attempting to teach from school today. The internet is so bad at the school she’s forced to manage a ridiculous zoom constantly breaking up, with heaps of six year olds. I hate the #auspol government. Failed #nbn Failed #vaccinerollout Grrr.
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Sharon Livingstone
(@SharLivingstone) reported
@FeathersMcGee @Telstra Nope. This is @Telstra chat. I have an issue with the data they say I'm using and have tried to follow up to see if they've discussed it with NBN Co, which was the issue last time this happened. The help is woeful - you talk to multiple people without realising it.
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Nerdyant64
(@nerdyant64) reported
The Australian internet is f*cken pathetic, you’re NBN is beyond slow and sh*t, I can’t even refresh a page without it crashing
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Scott Morrison Announcements
(@ScomoAnnounces) reported
The Prime Minister would like to announce that he is not avoiding media appearances, calls, or scrutiny, he’s just running off pretty **** NBN.
-
Aussie Broadband
(@Aussie_BB) reported
@FiendLive @NBN_Australia Sorry to hear about the extended service interruption you're experiencing :( We update notes on any outage on our MyAussie portal or get in touch with us on 1300 880 905 or via livechat on our website and we can check for updates -Meg
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Michael Watson
(@MWatsonSYD1) reported
Thank you @Telstra and @NBN_Australia no internet until Friday. WTF! We are stuck home schooling and have no internet. Come on! Get it together.
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Leif Rask
(@rask_leif) reported
@NBN_Australia It’s a long story involving NBN wrecking the street connection, 5 technicians over a month, constant dropouts during the day, and waiting until the planned fix sometime in September.