NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 137 |
| Melbourne, VIC | 92 |
| Brisbane, QLD | 98 |
| Perth, WA | 45 |
| Adelaide, SA | 48 |
| Dubbo, NSW | 3 |
| Arumpo, NSW | 6 |
| Croydon, NSW | 1 |
| Long Forest, VIC | 1 |
| Holmesville, NSW | 1 |
| Warragul, VIC | 1 |
| Cairns, QLD | 1 |
| Hobart, TAS | 1 |
| Parramatta, NSW | 1 |
| Ashfield, NSW | 1 |
| Logan City, QLD | 1 |
| Ocean Shores, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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International League of Nations (@ILONations) reportedRemember: • The NBN cost blowouts • Murray-Darling billions • Bushfire reform promises • Previous “fuel security” fixes Big headlines don’t always mean structural problems get solved. #AusPol #Infrastructure #EnergySecurity
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Tolly 🇦🇺 (@TolsonKiefer) reported@stevehearne7 @arbsmichael @Marilynrules1 A portion of Telstra was sold for $45b and the rest put into the future fund, totalling $54b+. Telstra is worth $62b right now. This was an excellent deal for Australia. Kevin Rudd introducing the NBN has nothing to do with Howard and Costello and it was also only $11b. Idiot
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Heilagt 🇦🇺 (@scrdeclxpse) reported@xShephardx Being a nerd here in Aus is like top 10 most emotionally excruciating experiences since my internet used to be 3 mb/s, which is actually a lie since my ISP throttled it down to 950kb/s. Thank **** for NBN since it's now like 62mb/s but gigabit internet would have me heavenbound.
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The Noisy Elephant (@TheNoisyTrunk) reported@Goyoubays @bob_parto You are such an uninformed ****** that we'd bet you support One Nation, you dim cooker. The original NBN planned and started by Labor was FTP all the way and was NEVER going to be funded by the telcos, you idiot bath scum ring. The Libs ****** it by changing it with their "Technology Agnostic" prayer using a cobbled together FTN. Go back to bed and fiddle with yourself like you were before you posted your dimwitted, uneducated reply. Take tissues. ******* idiot.
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Carmel Fay (@CarmelFay) reported@robb_j_m Starlink. A satellite connection through the NBN in our rural area was a bit of a nightmare. Starlink is reliable, no limits on usage, and we never get throttled. I'll never go back.
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msau (@msignau) reported@robb_j_m This of course ended up driving the total cost of the NBN through the roof as they had to take on copper lines that had not been maintained properly for over a decade & assemble a franken-network copper, fibre & HFC networks that had massive maintenance costs.
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Nicolas (@nicomb88) reported@NBN_Australia internet outage since yesterday and still not resolved. Internet provider has no clue what the issue is nor when it will be fixed. Never received any notifications from nbn. You guys waited until Friday to ruined people's weekend? Good job guys.
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Rob Janssen (@pe1chl) reported@eevblog @MichaelSmicqfw Really? I think that was only in the context of your NBN being down for a week... Starlink (or any satellite internet) really isn't useful in a city like Sydney, and when lots of people insist on using it there it will only get more and more expensive. It is for rural areas.
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Bulldogs57 (@Bulldogs5711) reported@MarkoMatvikov There is no doubt Libs are to blame for our debt Federally Left Oz with a $1.2 T debt Blowout in NBN Blowout in inland rail Blowout in Snowy Blowout in robo debt AUSKUS Blowout in NDIS Closing of refineries & CPS. Clear evidence of what ALP has to do to fix the Lib mess
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Kojrey (@kojrey_codes) reportedThis is the argument for the #NBN few predicted: 1) Spend lots of money to build a national broadband network. 2) Spend even more money to make it Fibre to the Premises (FTTP) by default. 3) Private competitor pops up and offers comparable service, in more geographies, with zero Australian govt money. ....But where some are now (4a) Private competitor drives out public investment (4b) Private competitor CEO becomes hyper-partisan & divisive AND THEN (4c) They decide to use almost-monopoly power to hold citizens hostage with price increases. Kevin07 may have saved us, even if he didn't know it at the time.
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SydneyCityTV (@SydneyCityTV) reportedA pity I didn't see how tonight's Dalts report played out on NBN News, would've been rather funny if Natasha Beyersdorf (who I think may have even worked alongside Kevin at Prime Tamworth, but I'm not 100% sure of that) made a "I think I've seen Kevin on another network" quip! 😜
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David Lee (@Stoxxie) reported@Liberty_Itch @DavidLeyonhjelm This is an incredibly poor editorial on the NBN. A waste of my time in reading it
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rompa82 (@rompastompa82) reported@colonelhogans Where were you when Murdoch donates to the major parties to buy things that help him.. look at the nbn fiasco ended up costing Australians billions but they did as he wished..
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Cdbrown (@BrowntownBrew) reported@robb_j_m What type of connection do you have? Anything with the copper in it such as fttn, fttc and HFC are allowed to drop out about 5 times per day and nbn don't consider it a fault. Fttp is much more reliable and only drops if there's network maintenance
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GR (@larrikinstreak) reported@robb_j_m NBN is free, the ISP is where the charges are and believe it or not it's customer support is why it costs much. The infrastructure costs are not the big cost.