NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 258
Sydney, NSW 231
Brisbane, QLD 186
Adelaide, SA 163
Perth, WA 48
Rosalie Plains, QLD 3
Wollongong, NSW 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AffleckJake Jake Affleck (@AffleckJake) reported

    @NBN_Australia it’s pretty pathetic that your service can’t handle 1 little storm

  • anthonynatoli17 anthony? (@anthonynatoli17) reported

    @giprepus15 been in outer melbourne on a trip thing and I've noticed huge lag issues only on Hypixel, ~230ms then spikes up to 400 - 1000+ms, a friend closer to the city on a different ISP and different NBN technology has the same issues, it all seemed to start after the Cloudflare host 🤔

  • The_Prenna The Prenna (@The_Prenna) reported

    @NBN_Australia Your website didn't show an outage in my area yesterday despite it not being fixed till this morning. Thankfully my service provider is more organised than your organisation and provided updates.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @TwitchyCorner Sorry to hear that. nbn does not hold service provider customer details, we're unable to advise of outages directly. 1/2

  • rendragnet Damien Gardner Jnr (@rendragnet) reported

    @Coles @thql I (and a heap of our customers on NBN tails and direct ethernet connections in the business park here) am having exactly the same issue. no VPN's, just straight ethernet connections. Losing my mind with SMS support who keeps saying 'clear cookies and browsing history' :(

  • natashamitchell Natasha Mitchell 💉💉 (@natashamitchell) reported

    NBN. Down. Please. Why, Australia?

  • BrowneGuye R (@BrowneGuye) reported

    @TPG_Telecom Your connection is down at my place in Surry Hills and apparently I have to wait for an NBN technician with no clear timeline. Can you please help? I'm working from home.

  • vianhazxeed VHX (@vianhazxeed) reported

    @NBN_Australia I got in contact with my provider, who contacted you & guess what, you won't do anything because we still have copper to the node, not fibre to the node & therefore its an issue in the house. Who knows how long till you upgrade. Australia in the 21st century, not!

  • markmorey5 Mark Morey (@markmorey5) reported

    @observationpt @QuentinDempster @AlboMP Our NBN was connected in early 2013, it's FTTP as contracted by Labor. I have a 50mbs plan I get slightly more than 50mbs 24 x 7, it never varies.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @TwitchyCorner We understand outages can be frustrating. nbn is planning to limit non-essential maintenance to minimise scheduled, planned outages in the weeks ahead to maintain network availability as much as possible. 1/2

  • surlyITguy James Wallace (@surlyITguy) reported

    Every tech that NBNCo sends over has no idea what the previous one has done or what the issue is. If this was any private company they'd go out of business. I don't blame the techs, it's management. Who's running this **** of a corporation? #nbn #nbnco

  • CBadcock Catherine Badcock 🤷‍♀️ (@CBadcock) reported

    @jendudley Yup - after being moved between 5 different people finally got to someone who seemed to know what the problem was. He thought it was an issue with how apartment address listed in the 2 systems. But coming back to me tomorrow with response from NBN

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    @DanConifer @abc730 Actually nothing new in this report but good to have the #COVIDSafe app back in the spotlight. As it points out (and I have repeatedly, too) the government refuses to fix the app for some reason. I guess the same reason two communications ministers refused to fix the NBN. 1/3

  • notinthesametay 🜲 tay ♡'s steph (@notinthesametay) reported

    @NBN_Australia @y0ungr0yal it doesn't work Chris

  • dawnstarau Dawnstar Australis (@dawnstarau) reported

    @stilgherrian And there was a noise as if suddenly the same gods damn nbn NTUs that always get nuked in storms get nuked in storms yet again

Map Check Current Status