NBN Outage Map

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

NBN Most Affected Locations

Outage reports and issues in the past 15 days originated from:

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • Fiona patton_emerging 🐀😈 (@FionaPatton10) reported

    @NBN_Australia As far as my elderly parents are concerned I AM THE ESSENTIAL SERVICE. If they can't contact me from their home in Melbourne the entire family network of support collapses. I'm aware NBN is a wholesaler and I can't deal directly, but it's not good enough.

  • nbn™ Australia (@NBN_Australia) reported

    @TechAJ3 Hey there, an unplanned incident means something other than scheduled maintenance is currently affecting your service. For example, a third party may have accidentally damaged underground cables or other nbn assets. 1/2

  • Simone Clark (@sclar356) reported

    Hey @Optus the broken NBN box keeps clicking. Click click click. Please fix this.

  • Brad Price (@BigBomber) reported

    @RalphyHeraldSun @NBN_Australia Throw them in the bin with @Foxtel tech support. Upgrade to IQ4 they said...gotta be kidding.

  • iiNet (@iiNet) reported

    @sparkyspark4 We're sorry to hear that NBN have delayed the installation of your service. While we cannot control the availability of NBN techs, we're keen to see if we can help. Please send us a DM with your username, email address or phone number and we can go from there -Chris

  • Sallyanne (@sparkyspark4) reported

    .@iiNet booked NBN install 2 wks ago for tomorrow, get text today saying won’t be installed until 4 June. Need internet to work from home. Extremely disappointing service!

  • Danny (@thecruzboi) reported

    @NBN_Australia Maybe @PaulFletcherMP can help me here... how can we have an infrastructure provider for comms, fail to COMMUNICATE repeatedly and waste peoples time? For those of us who know the system, using ISPs as a shield is pointless. #NBN #FAIL

  • bluzal (@bluzal) reported

    Hey @vodafoneau , we are on vodafone NBN and are experiencing a problem with our service - inner eastern melbourne...are there any outages that would be a problem?

  • Danny (@thecruzboi) reported

    @NBN_Australia So how often do you'll miss the second appointment set by you guys? Another day off from work for me. Another RE-CONFIRMED appointment by NBN and another NO SHOW. Do you guys even know what you'll are doing? Don't tell me to contact my ISP when the issue is on your end.

  • Fiona patton_emerging 🐀😈 (@FionaPatton10) reported

    @NBN_Australia I have checked in with my provider, a technician won't be coming for another 17 days! This is the second time I've lost connection in under a month and I'm furious. Still doesn't explain why my service is the only one affected.

  • Adam Brock (@AdamBro57956399) reported

    @Bonzadownunder @AlboMP At least the NBN under Labor would have been FTTP and not the crap that we have now

  • Artarmon2064 (@Artarmon2064) reported

    @NBN_Australia @Internode Still sporadic or no internet at #artarmon. Is this a problem from last night's notified activities.

  • Allen Stephens (@allen_stephens) reported

    Credit where it’s due to @NBN_Australia got a tech out first thing who was super switched on and got right to the root of the problem - a waterlogged pit in the street. Now speeds are blazing 🚀 #nbn @TPG_Telecom

  • TPG (@TPG_Telecom) reported

    @tunchm The notification refers to a planned maintenance that will be carried out by NBN Co. Hence, the link in the SMS to check your address in NBN Co's network status page. -Charm

  • Adam Smith (@isitcausal) reported

    @beckyquick83 @peter_tulip Yep. This type of nebulous spending is protected / marketed with a moral superiority / vanity that affords it far less public scrutiny. I used to think the NBN was a peerless boondoggle that could never be beaten. How wrong I was. There’ll inevitably be one that tops the NDIS

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