NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Arumpo, NSW | 1 |
| Brisbane, QLD | 90 |
| Sydney, NSW | 223 |
| Perth, WA | 54 |
| Melbourne, VIC | 128 |
| Cairns, QLD | 1 |
| Adelaide, SA | 47 |
| Hobart, TAS | 3 |
| Parramatta, NSW | 1 |
| Ashfield, NSW | 1 |
| Logan City, QLD | 1 |
| Ocean Shores, NSW | 1 |
| Gold Coast, QLD | 6 |
| Toormina, NSW | 1 |
| Junee, NSW | 1 |
| Portarlington, VIC | 1 |
| Geelong, VIC | 1 |
| Thirlmere, NSW | 1 |
| Newcastle, NSW | 1 |
| Colac, VIC | 1 |
| Canberra, ACT | 1 |
| Bowral, NSW | 1 |
| Riddell, VIC | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Studio WyldFurr (@WyldFurr) reportedAustralia's crappy NBN strikes again, network is so bad I can't maintain a smooth connection to YouTube. So no livestream today. I'll see if I can make some videos and post a montage.
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WTF-UCantBSerious (@Whoyacallin) reported@SkyNewsAust Can someone in your office ask Bolt to stop being soooooooooooo GLIB when he has a guest or is questioning and if he could piss that imbecile Steven Conroy He's a failed Minister with the NBN if I remember and is still an idiot!
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TrueBlueAmerican @Betamalefinder 3606------------- (@ConroyJohn36064) reported@MalleusIg tribal ****. nbn
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****** (@Yarrahbunjyil) reported@AlboMP And if Telstra were repairing lines in the bush instead of letting them rot while they "roll-out the NBN", I might even take advantage of it. But they're not, so the Service Agreement isn't being honoured, the TIO won't do anything, & no one gives a damn. So thanks for nothing!
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peter rowe (@Prowerock1) reported@Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.
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Darren (@DoodyDarren) reported@DryFarmer24 @EnergyWrapAU The "accountants" for the NBN were spot on. The price per premises had begun to hit target right before Abbott shut it all down to put in his "multi-technology mix" crap. Most RE and battery projects hit target costs, too. You really don't pay attention, do you?
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Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported@Andrew_Godman @DPRVenjoyer @hisaflog100 Ironic since they now rely on the NBN to deliver their product following the end of their satellite service.
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Nirgal451 🇦🇺🇺🇦 (@Nirgal451) reportedYour regular reminder: Snowy Hydro 2.0 was a stupid captain's pick by Malcolm Turnbull. Much like the NBN and Inland Rail. There were and are much better pumped hydro storage options. NSW did a whole investigation.
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Bambi loves SuperFlash (@Bambi07Bambi) reported@GeraldPimm @pikkkkaro I have nbn and it’s bloody slow!!
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Bodgie Steve (@BodgieSteve) reported@Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported@Freddy717263 Of course I knew the power was dead - but only for the NBN. Everything else in the house was working - hence my call. PS - I'm not an electrician, but at least I solved my own problem in the end but wasted 1 hour on the phone to 'tech support'.
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Southwell Certifiers (@TheDeanDK) reported4/ Documentation gaps. Missing clearances from Sydney Water, Ausgrid, or NBN. Errors in the Section 88B instrument. A subdivision plan that doesn't meet Registrar General's Guidelines. Each gap adds weeks. A requisitioned plan resets the registration clock entirely.
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Marg N - AU (@Daisy1158) reported.@Telstra You know, it would be great if people would be notified of NBN work and interruptions at least BEFORE the internet is no longer working! I got a notification AFTER the service was restored!
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Steph McG (@oohaah_67) reported@Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.
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JoeKing (@JoeF_ingKing) reported@ruicharadrius The government did the same thing that Biden / Harris did in USA... They promised "fast NBN" but didn't do ****. They could have just provided us all with Starlink set ups for a LOT cheaper... They could have paid for our monthly connection fees and STILL saved money.
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