NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 290
Melbourne, VIC 244
Brisbane, QLD 122
Adelaide, SA 115
Perth, WA 69
Gold Coast, QLD 6
Hobart, TAS 2
Newcastle, NSW 2
Canberra, ACT 2
Barrington, TAS 2
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Rosalie Plains, QLD 1
Sunshine Coast, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • peteperth Pete Perth (@peteperth) reported

    @gil_hardwick @AlboMP Is training more nurses a strange concept to grasp? NBN shouldn’t even be an issue in 2022 - your lot wrecked the concept from the beginning. Go further back & Howard sold the entire country’s network of underground comms conduits to ‘balance the books’. Still costing us.

  • richardbaha98 Richard Baha (@richardbaha98) reported

    @Optus some terrible service via the live chat. assured the nbn technician would arrive and install between 1pm and 5pm today (as scheduled), they never arrive (no one calls us either). my partner and I cannot be home tomorrow due to work. terrible service.

  • ElaineM11584892 Elaine McKay (@ElaineM11584892) reported

    Damn shame that Newcastle NBN Newcastle News is now channel 9 News.

  • drama_binny Drama_Binny (@drama_binny) reported

    wish i had the money for starlink right now, i can’t bother with the incompetence of the NBN, 0.97mbps upload and random disconnects is not acceptable, the technicians for the NBN are completely unaware of the problems of the copper wire network.

  • IBraddles its_braddles (@IBraddles) reported

    @Telstra Can someone please tell me why i’m being given the run around when all i want is my internet to be fixed, have had constant dropouts since 30/03/22, and keep getting told “it’s NBN’s issue, it’s Telstra’s issue” oh and the blatant lying from the faults staff, yeah…..

  • MateBrilliant Brilliant Mate (@MateBrilliant) reported

    NBN outage for large area of Hughesdale 3166 not resolved after 24 Hours. This is not service in any form.

  • GovCircusTent ████🐀████ (@GovCircusTent) reported

    @KrispyOz31 @FruityJuJuiice @slimpickings37 So you blame Labor who built Medicare, NDIS, etc & begun building FTTP NBN until all of these things were watered down by the Coalition as a Labor failing? If we want to throw sh!t at each other, didn't the Greens oppose the Carbon Pollution Reduction Scheme?

  • ericlindsay Avoid crowds, interiors, chatting. Eric Lindsay (@ericlindsay) reported

    @ElMuggs I can’t imagine any reason why Services Australia would want to contact me. However sometimes government bodies decide they should help out somehow even without contact. You found a better page to look up than I did. Mind you, NBN died here around 10 a.m.

  • Nikkis0414 Nikki S (@Nikkis0414) reported

    Are we living in a third world country? I live in Balmain and my Internet is out along with a number of other people in my street. My service provider has said NBN can’t guarantee that they’re going to even look at the fault for 30 days. Are you kidding me? What a joke! #NBN

  • cscviews Christine Phillips 💧🔥😷 🐀 👿Bots Trots✳️✳️✳️ ✳️ (@cscviews) reported

    @oakenchair Hope it will be … if Labor fix Medicare and increase the pay rate for GPs which hasn’t shifted under the LNP you might see some willing to move. Improving the #NBN and regional infrastructure will also help. Take care

  • Dingleberry888 Dingleberry69 (@Dingleberry888) reported

    @DavidBe53174057 Nah, just had ADSL2+ disconnected as it was ****. Original NBN would have seen fibre to my front gate. Only option now for me is satellite FFS, I'm only 45k out of town and the school next door has FTTP.?

  • sooozees713 Sue 🇺🇦🕊💉💉💉🌹💜🏏 (@sooozees713) reported

    @Camelli79450301 Sorry I should add I have never voted for LNP! I remember NBN jogged memory-when worked @ Telstra research labs yrs ago b4 they were destroyed boss was telling me about upcoming fiber & video phones!! I was admin & friends w his secretary so just chatting.

  • Jerrrrson Jerrrrson (@Jerrrrson) reported

    @TroyBramston @LalitaMathias Conroy who was so desperate to get NBN numbers up he did a deal with Telstra so they’d drop their PSTN phones and force all their customers over to NBN phones. He got his numbers up, for phones not internet, and old people ended up with a phone that didn’t work in a blackout.

  • bachovski 0xbb (@bachovski) reported

    "An unplanned power outage is affecting the network" since 8am. @NBN_Australia any updates or ETA on resolution?

  • MgamesTb Phili (@MgamesTb) reported

    @pumbaalicious1 Have you tried raising a fault with Aussie Broadband? They could try and get NBN to fix the issue.

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