NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 66 |
| Sydney, NSW | 93 |
| Perth, WA | 22 |
| Melbourne, VIC | 67 |
| Adelaide, SA | 26 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 1 |
| Campbelltown, NSW | 1 |
| Hobart, TAS | 2 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 5 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Newcastle, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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M 🦋🦋🦋🦋🦋 (@ThatAussieMel) reportedSo much for being notified of when the team were coming @NBN_Australia now I don’t know what’s happening with my connection as I’m interstate and my mum couldn’t hang around to see out what they were doing.
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Mitchell Costin (@mitchell_costin) reportedWho else is experiencing **** internet speeds after 7pm? By 10 pm it's almost impossible to get pages to load up and and have a smooth social media experience. Bloody diabolical. I'm on the verge of ditching the NBN and going Starlink. 😠😠
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TassieDevyl (@TasDevyl) reported@ArtistAffame That's not bad. The only option I have where I am is Fixed Wireless. Essentially 4G/5G cell tower and fixed "antenna" on the roof. NBN service via iinet (TPG). Given the distance from the tower I only get a portion of the theoretical maximum throughput. Costs more than your plan.
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AJganetti #WWG1WGA (@AJganetti) reportedI HAVE NBN 500 DOWN 50 UP FOR $80 A MONTH
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ChaosEmerald (@ChaosEmerald899) reported@Nick40156474438 @Willygc13Will @JimThom90458694 I feel this. NBN is absolute ***. Every day I too get outages and need to reboot everything. So bad it’s a routine for me. Pretty close to changing to Starlink myself.
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d programmar (@Programmar38814) reported@HonestlySneha i support herr 90% of indian women should do this or forcely done this to controll population nbn
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Matte Black (@MattSul96194350) reported@realRick_AUS I've just been fishing 50km down the vic river in the NT. Starlink had better uninterrupted reception than my NBN at home in the middle of Darwin. The NBN was yet another Labor scam on the taxpayer.
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Chris (@christ0pherjs) reported@bftd2025 @respeculator Nbn co needs to hang a for sale sign out the front immediately, is eventually redundant with 100% to be written off
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Cdbrown (@BrowntownBrew) reported@pigways @Batman2242 NBN satellites have been in service since 2013 that provided a significantly improved service for remote and regional areas. Starlink only arrived in the last few years. Perhaps Amazon was able to meet the design and contract requirements set by #nbn and starlink couldn't.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.
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🇳🇬Inemesit Affia 07037900827................🇳🇬 (@inemesitaffia) reported@edcruzX @cb_doge @Starlink It's cheaper the the NBN solution
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durackpl (@durackpl) reported@ChrisEconomist 2/2 The true scale of the off-budget disaster will only be clear when someone aggregates the retained losses across all these investments, as companies do in their financial statements. I've never seen this done, but if the NBN is any guide, the total would be staggering.
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Vanessa Jones (@nessiejones22) reportedI saw a dog tethered to a tree on Weir Place Higgins, I thought the NBN installers put it there, to guard their gear. On the way back from Belconnen mall, I saw 2 pound workers rescuing the dog. They had a complaint and came to take it. I said it looked like the NBN guys or a
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anthony, underclass prole cat, edwards (@anthony45052793) reported@STEVEFI14205588 when power and all communications services were out for 6 days after last flood my ISP disconnected my NBN service because i could not go online to pay my bill because the NBN and all mobile service was down. ironic that even when there is no service we still have to pay for it.
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Harry Harrop (@harry_harrop) reportedMay be a possible delay tonight due to emergency nbn maintenance 😭 fingers crossed 🤞🏻