NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 275 |
| Sydney, NSW | 216 |
| Brisbane, QLD | 197 |
| Adelaide, SA | 120 |
| Perth, WA | 50 |
| Sunshine Coast, QLD | 3 |
| Barrington, TAS | 2 |
| Connewarre, VIC | 2 |
| Rosalie Plains, QLD | 2 |
| Gisborne, VIC | 2 |
| Central Coast, NSW | 2 |
| Gold Coast, QLD | 2 |
| Newcastle, NSW | 1 |
| Mile Bridge, VIC | 1 |
| Upper Freestone, QLD | 1 |
| Coomera, QLD | 1 |
| Toowoomba, QLD | 1 |
| Rockhampton, QLD | 1 |
| Katoomba, NSW | 1 |
| Dubbo, NSW | 1 |
| Penola, SA | 1 |
| Bundaberg, QLD | 1 |
| Treeby, WA | 1 |
| Goombungee, QLD | 1 |
| Wollongong, NSW | 1 |
| Colac, VIC | 1 |
| Cornwallis, NSW | 1 |
| Tanunda, SA | 1 |
| Elizabeth, SA | 1 |
| Baradine, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Fa Ke Nus
(@FaKeNus1) reported
@Optus optus nbn internet down in aberfeldie. whats going on?
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JD
(@jonnodunger) reported
from
Sydney, State of New South Wales
@MyRepublicAU outage in Ryde 2112. What’s the story? NBN all okay
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Rusti 👺💻🥷😷💉💉
(@SticksAU) reported
@NBN_Australia what's the deal with the fibre outage in Greenvale Victoria??
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Mark Szili
(@MarkSzili) reported
@Optus Clearly there is a massive outage in our area, I suggest optus does its own checks with NBN before wasting customers time who already have reported this all over social media.
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Andy Saykao
(@hc_andy) reported
@TPG_Telecom TPG/NBN seems to be down around the HUME VIC area. Multiple reports from ppl living in Craigieburn, Roxburgh Park, Kalkallo and Mickleham on Down Detector website.
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rina ⚓︎ (semi ia cause of uni)
(@ATZmellifluous) reported
@NBN_Australia omg hiii well i got in contact with my service provider and they told me to wait for a call from nbn since like 10-11am this morning :( they already tried troubleshooting and restarting the whole thing wifi & nbn but idk we’re still waiting for a call - but thanks anyways sally
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the well wombat
(@WellWombat) reported
@NBN_Australia @sonialf I havent had any power outage at all.. only nbn
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แฟรงค์
(@FCrippla) reported
@NBN_Australia @Optus so, what's the update on this outage. Not nice keeping people in the dark. Well are we any close to being resolved?
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Zoheb Hassan Khan
(@zohebhkhan) reported
@Enigmaraff @TPG_Telecom Came to look for similar issues. Looks like Nbn trouble in craigieburn
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Daniel
(@redtonka_) reported
@NBN_Australia I'm still waiting for a response from @BelongAU however the error on the NBN box doesn't seem to be a provider issue.
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Cricket16
(@Cricket166) reported
@TPG_Telecom nbn is down in craigieburn
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Laughatsaltygeelong
(@Laughatsaltyge1) reported
@NBN_Australia Why does NBN turn useless when it rains or a storm. Excluding lines coming down
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Roxas93_AU
(@Roxas93_AU) reported
NBN in Moonee Valley just **** the bed?
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Mark Szili
(@MarkSzili) reported
@StaySanit @Optus Internet nbn Fiber to the home and mobile 4g here in Craigieburn 3064 has been offline since midnight I had to switch my mobile phone to 3g to get a connection lots of people have reported this and the network status page still says no issues, tell us what's going on optus?
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Rusti 👺💻🥷😷💉💉
(@SticksAU) reported
@TPG_Telecom NBN FTTP outage in Greenvale Victoria... anything going on??