NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 315
Melbourne, VIC 263
Sydney, NSW 224
Adelaide, SA 89
Perth, WA 50
Gold Coast, QLD 4
Rosalie Plains, QLD 2
Central Coast, NSW 2
Sunshine Coast, QLD 2
Canberra, ACT 2
Gawler, SA 2
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Gisborne, VIC 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Ballarat, VIC 1
Camden West, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AriiaLux Aria the Bunni Girl 🐰 ⚢ 🏳️‍⚧️ (@AriiaLux) reported

    @HereMaddyIs @CatgirlFingies A little more expensive but absolutely worth the local call centres and just generally knowing how to support the customer. They don’t cheap out on buying bandwidth from NBN either and offer full transparency as to how much is used. Won’t connect a new connection until they—

  • pfsneu jesse (@pfsneu) reported

    Using my phone as a 5G hotspot to download an Xbox game because it’s 30x faster than top tier NBN. Poor little iPhone glowing like the nose of a space shuttle

  • Gamer4lifeJmo Jmo.Winchester_gamer4life (@Gamer4lifeJmo) reported

    NBN issues are a f***ing pain stream cut short guys, I'm sorry!!!! issue has been resolved and will be back to live stream in 5 - 10 min see you soon.........

  • joshgnosis Josh Taylor (@joshgnosis) reported

    @GordyPls @dobes and @rycrozier are still doing quite a lot of NBN coverage. Much more than I do. And Rob Harris did a bit in Nine earlier this year. I just think outside of the tech industry it's become a non-story except when it doesn't work, which is not totally infrequent.

  • guy_verkroost Guy Verkroost (@guy_verkroost) reported

    @lenoretaylor As an ex nbn tech I laughed when Abbott & Turnbull claimed the copper network was in perfectly usable condition. After all the nodes were made operational a major project commenced to replace all the faulty copper wiring & replace faulty cable joints

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported

    @AnnieMOnline and the fact it is not even news? Over the years has been proven that all the crap about the nbn was lies, yet rarely reported and we are talking BILLIONS!!

  • gcLaborista 💧gcLaborista — Home to Bilo (@gcLaborista) reported

    Yes, Scott pays lipservice to #ClimateAction & expresses interest in EVs. And you can pay for an internet service more like what Labor was building in 2013. But Scott is more interested in pacifying you than being constructive. #auspol #NBN

  • no_fkng_way no way (@no_fkng_way) reported

    NBN cost as much as the cost of a full-fibre plan. COALition’s cut-down version cost three times more than forecast and closer to the estimated cost of a version of Labor’s full-fibre plan,according to figures the gov has sought to keep secret for almost a decade. ~more lies~

  • WoJiangYou Rögnvaldr 贰，#IStandWithGreta 💧吉祥如意 💧Prole (@WoJiangYou) reported

    @AlboMP On a possibly more frivolous note. how about a huge inland sea, it might not change the weather but it'd be great for tourism and fish farming. And a new NBN, MT's NBN sucks.

  • benmoroney Ben Moroney (@benmoroney) reported

    Hey @Optus what is going on with your NBN support line? It mentions it is open from 8AM to 8PM and then tells me it is currently closed before hanging up on me?

  • padubyatee PaulTee (@padubyatee) reported

    @danielhurstbne @joshgnosis As expected. But of course, we had to kill the original NBN because it came from the Rudd government and the Murdoch tabloids said it was bad

  • investown Vadim (@investown) reported

    @AmyRemeikis What choice? As much choice as we had with NBN. Feel free to comment if you have no trouble with internet.

  • BrianCornford Brian Cornford (@BrianCornford) reported

    @Scottludlam But this government is all about choice. So we ended up with a choice between a **** NBN or nothing.

  • Weedon_Bec Leadbelly (@Weedon_Bec) reported

    @Telstra 1/2 So very frustrated by my experience today. I reported a fault in our internet service early on Monday morning. Tests were done remotely to the modem and it was ascertained that there was a fault in the nbn. A technician was booked to come Tuesday morning …..

  • westernmulga Tony (@westernmulga) reported

    @neil_daws @CaroDiRusso Just switched again to 4G as the NBN is soooo crap.

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