NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 257
Sydney, NSW 229
Brisbane, QLD 187
Adelaide, SA 154
Perth, WA 49
Rosalie Plains, QLD 3
Wollongong, NSW 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • quadpic Quadpic (@quadpic) reported

    @iiNet nbn outage in Mornington, Vic. ETA on resolution?

  • DylWilliam Dylan (@DylWilliam) reported

    I should also mention that my housemate also works from home. I’ve called out internet provider multiple times and they have flagged the issue with NBN multiple times and we still haven’t heard a thing @NBN_Australia

  • patricktapper FractalTrader (@patricktapper) reported

    @NBN_Australia How everyone feels? What? I'd feel better if you just got on with things. I don't pay my taxes for feelings mate. I want service.

  • VacuousNess 💧 Vacuous the vaccinated. (@VacuousNess) reported

    @noisywoman @platypusadmirer Sounds like this young man sounds like he needs a reality check. Sit him down with a pile of bills and graphs eg how many kw/h he uses day x cost of kw/h, data increase on NBN, Same for water, groceries etc. perhaps if you take him through all that he’ll understand ?

  • patricktapper FractalTrader (@patricktapper) reported

    @NBN_Australia Oh please. Stop being so virtuous and give us the service we deserve.

  • JANOSTICLES Janosticles89 on twitch (@JANOSTICLES) reported

    @Telstra Not at the moment, I called to change our address to this new one they said there no NBN here but could have adsl, they had issues finding connection? I’m going to call again tomorrow morning

  • SeigeCeej ⭐️⭐️⭐️Ceej⭐️⭐️⭐️ (@SeigeCeej) reported

    Internet held out for PT session. But just. Still a bit sketchy with phone signal though. Optus managed to send me a text to say they’re working on it though - till 8th July… Never mind… I’m going on the NBN on July 4th. So no more hassles after that I hope

  • ClayBolton JurassiClay (@ClayBolton) reported

    @BelongAU so NOBODY told us you were shutting down our service to move to NBN! Now we have to wait to order a box to be installed?? Seriously 😡

  • mission4yad mission4yad (@mission4yad) reported

    @NBN_Australia my internet is down and you said it will stay down for a week. How can you say that when we are working from home.

  • aekramer47 Aaron Kramer (@aekramer47) reported

    @NBN_Australia We received our upgrade last Saturday. We now have NO Internet. ISP has been told by NBN that it is an "IT" issue on NBN's side that they are investigating and no ETA yet. Know of 4 other "upgrades" in our area at the same time. They also have NO Internet and same fault...

  • tax_oz Tax Guy (@tax_oz) reported

    Why are @TPG_Telecom trying to sell a Mbps throttled 5G home internet service to existing NBN customers? I mean provide us with a full 5G speed option and we’ll be interested but after 5 years of average service, this is your best offer?

  • ShaneAbell Shane Abell (@ShaneAbell) reported

    @Telstra NBN. Was told it was an unplanned outage. But there are guys around the corner digging up the road to pull new cable. Just want someone to tell the truth. Spent over an hour on the phone last night restarting and resetting my modem, now told there is an unplanned outage. @Telstra

  • SeigeCeej ⭐️⭐️⭐️Ceej⭐️⭐️⭐️ (@SeigeCeej) reported

    @DanieTreg I have been on Wireless for years … They’re upgrading towers till July 8th Im w/out phone and Internet . Problem is .. Work. Can’t not work .. Soooo… upgrade to NBN.. Modem came today ( despite being told Friday) And so it goes ,,,

  • Darrenb53984998 Darren brown (@Darrenb53984998) reported

    @BelongAU I down power my nbn box and modem and it works for about 5 minutes and than cuts out.

  • ROCPhotography ROC Photography (@ROCPhotography) reported

    @Gameoverluke Ahh. The NBN. The Nonexistent Berwick Network.

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