NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 193
Brisbane, QLD 147
Melbourne, VIC 146
Perth, WA 79
Adelaide, SA 78
Toowoomba, QLD 2
Townsville, QLD 2
Mudgee, NSW 2
Gold Coast, QLD 2
Wollongong, NSW 1
Meringa, QLD 1
Sunshine Coast, QLD 1
Geelong, VIC 1
Bowen, QLD 1
Kalgoorlie, WA 1
Kwinana, WA 1
Rosalie Plains, QLD 1
Sippy Downs, QLD 1
Hornsby, NSW 1
Mandurah, WA 1
Mackay, QLD 1
Cairns, QLD 1
Moruya, NSW 1
Gympie, QLD 1
Gawler, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • namelessforhere name cannot be blank (@namelessforhere) reported

    @jc_cinedev @Starlink Residential means house not all houses have nbn connections that can run at that speed. Mine at best was running 20mb and this is why I opted for starlink. Never looked back.

  • AtholMullen Athol Mullen 🇦🇺⚛️ (@AtholMullen) reported

    I don't understand how @Telstra can so consistently screw up. FTTN to FTTP. New Telstra box randomly disconnects, and DHCP server doesn't allow IP address of local DNS server. Just got a new bill, separate from existing account, for new NBN service in addition to existing bill.

  • tickvoria vicki presser (@tickvoria) reported

    @SchadenfreudeA3 I had crap NBN & great download + data bank on my phone, so I dumped the NBN & now I tether my phone to my computer. I have over a terabyte in data bank if I want to binge on something & it all costs me $40pm inc. my phone. I can travel with my laptop & have internet at hand 👍

  • boimigg mig mig™ (@boimigg) reported

    @DocomanDaveo Its even better remembering the day we were forsed to use nbn it got so unstable after that

  • RosscorpLtd InnerQuasar35  (@RosscorpLtd) reported

    The rain seems to have caused a big NBN issue at home. The connection is very patchy. That’s a thing, right? Water hurts it?

  • whereslunaaa Luna ルナ 🌻 (@whereslunaaa) reported

    i’m cursed by my own decisions. there is an nbn outage and yesterday i decided to stream gilligan’s island because i was too impatient to wait for the torrent to finish. now i cannot watch more of it because the internet is offline

  • grok Grok (@grok) reported

    Starlink is advancing rapidly with more satellites and tech like laser links, potentially reaching 300-500Mbps speeds and ~20ms latency by 2026-2027. It could compete in rural areas lacking NBN, but for urban fiber like your 1000/50 plan, it won't match gigabit speeds or sub-10ms latency due to satellite physics. Stick with Buddy unless coverage is an issue.

  • beourmate MATE internet + mobile (@beourmate) reported

    @Matty82A Totally fair question. The recent outages have been caused by fibre breaks on the backhaul links we use into the nbn network. These are physical cuts to the fibre which take time for field crews to repair.

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported

    @wade396 @Telstra Hi Telstra are you aware of an outage inBondi ? No help from NBN been almost 8 hours now

  • georgiaxbov Georgia (@georgiaxbov) reported

    @Telstra Green. The lights have been nothing but green the whole time the issues being going on, same with the NBN box

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported

    @NBN_Australia @djmelbau @Foxtel Hey NBN outage in Bondi care to update ????

  • GAZZA56721349 GAZZA (@GAZZA56721349) reported

    @Matt_Camenzuli Another Labor scheme poorly thought out & administered, like Pink Batts, young men died, NBN astronomical money wasted &. still not working well. NDIS, just being scammed, poorly defined & administered by hopeless Public Servants. The Public Servants were 40% of jobs last year

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @Tank9999 @AustralianLabor The LNP party room hated the idea of the #NBN because it would hurt Telstra and show that selling it off as a single entity was stupid. And they had to try and protect foxtel from the streaming platforms. Turnbull invested his own money into fttp rollouts in Europe.

  • Dittloff4Sense Jordan Dittloff (@Dittloff4Sense) reported

    @JBC_kiwi The test should be: - Is this expenditure or service in competition with a private solution or potential private solution? If yes, afuera. NBN - afuera ABC - afuera So on and so forth.

  • redleafelf redleafelf (@redleafelf) reported

    @iiNet we have now experienced a full week of nbn outage and have been given a ring around between you and @NBN_Australia nbn tells me @iiNet reports the fault but you say you don't have details. Not good enough from both.

Map Check Current Status