NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 302
Melbourne, VIC 234
Sydney, NSW 217
Adelaide, SA 66
Perth, WA 59
Gold Coast, QLD 4
Ballarat, VIC 3
Central Coast, NSW 2
Sunshine Coast, QLD 2
Canberra, ACT 2
Gawler, SA 2
Dubbo, NSW 1
Penola, SA 1
Gisborne, VIC 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • BradSteph1984 Bradley Stephenson (@BradSteph1984) reported

    @PaulFletcherMP So what your saying is under the LNP you just slapped some copper wires together, little bit of fibre and hey presto, a **** not for purpose national internet! Lucky if you get decent speeds and we are spending more to lay out more fibre! Joke NBN, thanks LNP!

  • BygoneDiva Bygone Diva (@BygoneDiva) reported

    @PaulFletcherMP That's not true. The 'actual rollout' began in 2011 obviously there were earlier teething problems to iron out. Then you lot took over in 2013 and messed it up so now we have the worst/slowest NBN ever. Stop telling lies! #LNPLies #auspol #NBN

  • bozwhite Boz (@bozwhite) reported

    @DeanRosario NBN what's that, passed it over for 5g home broadband. Last straw was NBN assigning Saturday installation. Knowing that I am never available Saturdays due to Powerchair football scoreboard commitments. I rang up and said cancel to NBN. Their response computer is down ring later

  • Chrisquirk Chris Quirk (@Chrisquirk) reported

    @PaulFletcherMP You've delivered a sub-par network that barely meets the needs of Australia if it were still 2010. I'd be embarrassed to even be mentioning the word NBN if I were you.

  • jimmyblackfella Jimmy the Blackfella 🥶 🪃 (NUNYA)🪃 (@jimmyblackfella) reported

    @AlboMP 5G is quicker than the NBN So why pour our money down a blackhole ? And it was forecasted by @mpsmithnews way back when he was on #4BC . Buy Smithy is ahead of his time. 👍🏿

  • chris_writer76 Chris (@chris_writer76) reported

    @PaulFletcherMP **** off you liar. You ****** the NBN from the start by trying to cut costs and do it on the cheap. How do you lying scumbags sleep at night.

  • filmfoodpodcast Christopher Roberts - Film and Food Podcast (@filmfoodpodcast) reported

    @PaulFletcherMP The NBN is so bad we literally are lagging behind the rest of the world! It’s laughable that this is a point of pride for this government!

  • Kazz201 🤐😶I will not be silenced (@Kazz201) reported

    @PaulFletcherMP Without labour there wouldn’t be an NBN. Labour would have provided a better with fibre to the house and probably cheaper. I hate the spin and crap of desperate people trying to hold onto power. You might win but at what cost?

  • Rig_Marina Marina E (@Rig_Marina) reported

    @PaulFletcherMP Since you came to government the NBN rollout plan was changed to a substandard option of copper & fibre which has been absolutely appalling in its rollout with millions of dollars wasted in upgrading copper networks that provide poor performaning connection.

  • billjoemick Michael Brennan (@billjoemick) reported

    @tanya_plibersek @AustralianLabor Tanya, a more accurate statement is that Labor will fix *some parts* of the NBN.

  • steve_bakes 💧Steve Baker (@steve_bakes) reported

    @MrKRudd @AlboMP The only small consolation is that crippling the NBN has now bitten Murdoch on the arse now that he is trying to sell his own streaming service

  • johnny_doe2010 Johnny Doe 🔻 (@johnny_doe2010) reported

    @AaronDodd The work that Labor's NBN had to do was all in preparation for the network, taking over exchanges and outfitting them, before customers could be connected to it. This 'Labor only connected x subscribers' bullshit was old in 2014.

  • marblewraith Matthew Rath (@marblewraith) reported

    @anniecmars @AlboMP NBN may be govnt owned, but it's still a business. You need to prove viability / ROI. Number of Accounts in an Area x $Z per month vs Amount needed to install proper service.

  • ReganCocafo COC.\FO 🦘 (@ReganCocafo) reported

    @PaulFletcherMP Sorry I’m late, had trouble loading this tweet due to your “successful” NBN.

  • weezmgk Comrade Weez (@weezmgk) reported

    @Bernie17850 @PaulstanleysWig @VickiPlatt5 If you have speed problems, changing ISP won't help. The ISP is a retailer for NBN network services. NBN is the carrier and must troubleshoot the problem.

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