NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 277
Melbourne, VIC 233
Adelaide, SA 130
Brisbane, QLD 126
Perth, WA 65
Gold Coast, QLD 5
Hobart, TAS 2
Newcastle, NSW 2
Canberra, ACT 2
Barrington, TAS 2
Connewarre, VIC 2
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Rosalie Plains, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Psychedelwick Psychodelwick 🎃 (@Psychedelwick) reported

    @LDGPokemon @piperlepine Yeah I did play in a few! I ran Shapers and corped NBN. I enjoyed it more than Pokemon, it just didn't have the OP support to make the competitive element exciting.

  • matthwrose Matt wants to strangle the NBN people 🇺🇸🇦🇺 (@matthwrose) reported

    I need my NBN installed. If I can't work, I start getting myself in trouble on social media.

  • Kel_McFletch Kerri McDonnell (@Kel_McFletch) reported

    @Optus yet again woeful service, nbn appointment scheduled for today no show and I have to re- make the appointment, really? #enoughisenough #terribleoptus

  • Shimura31809516 Shimura (@Shimura31809516) reported

    @TPG_Telecom No internet on nbn and no one pick up my call to tpg. I need help right now

  • Optus Optus (@Optus) reported

    @jenpryor1 Hi JP, sorry to hear about your internet connection issue. Can you please direct message us to confirm which internet service is this in regards to, I mean 4G home internet, 5G home internet or NBN home internet? Kartik

  • davesattout David Sattout (@davesattout) reported

    @NBN_Australia @Juliamjane Just to be clear, the outage now runs at almost 27 hours. A busy legal practice cannot operate without communication.

  • jjjohncau jjj c (@jjjohncau) reported

    Hey @NBN_Australia just wondering when the 'unplanned outage' will be rectified in postcode 2049? It's been about 24 Hrs and we have some work/study to do!

  • whateveryeahnah Icanhaveanopnion (@whateveryeahnah) reported

    @NBN_Australia spend more money on your disgustingly inadequate service and less on advertising because the ads just piss people off - waste of money.

  • DunnarguenRead Craig Read (@DunnarguenRead) reported

    @garland_paige @RoseSugarlove @SpaceX What are your Down load speeds, what are your caps per month, can you stream 8K, or even 4K, what are your outages during storms?…….I’ve had both and the NBN satellite is a waste of time compared to Starlink.

  • Zabrowski01 Brad Johnson (@Zabrowski01) reported

    @BavonUnofficial Had the Same problem last week 😢 Telstra blamed nbn, nbn blamed Telstra 🤬

  • mystic_medusa Mystic Medusa Astrology (@mystic_medusa) reported

    @NBN_Australia Can u please tell me when NBN incident 000017778075 will be resolved? I know u said that there is no outage but the ISP quoted this to me feom the NBN Service portal, which I assume is accurate?

  • EntrustIct Entrust ICT (@EntrustIct) reported

    Entrust ICT are aware of an outage in WA affecting NBN services, Entrust engineers are working with the upstream carrier to investigate the issue, and further updates will be provided in an hour.

  • kimmbadbadon Kim M. Badbadon🌷🌷🌷 (@kimmbadbadon) reported

    House Ways and Means panel chairperson Joey Salceda calls on the Marcos administration to pursue the National Broadband Network (NBN) project which was shelved during the Arroyo administration due to alleged ovepricing. @gmanews

  • MattBobBrad Matt Bradley (@MattBobBrad) reported

    @NBN_Australia is there an Outage in Coogee NSW and if so what. is the reason and fix time

  • andpill Andrew Pillekers (@andpill) reported

    @NBN_Australia We have been promised improvements for years now, nothing ever happens, it just gets worse. How about you just get us on FTTP, like it should have been from the start. If you want to look at a stupid NBN rollout decision DM me for my address.

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