NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 316 |
| Melbourne, VIC | 263 |
| Sydney, NSW | 221 |
| Adelaide, SA | 88 |
| Perth, WA | 50 |
| Gold Coast, QLD | 4 |
| Rosalie Plains, QLD | 2 |
| Central Coast, NSW | 2 |
| Sunshine Coast, QLD | 2 |
| Canberra, ACT | 2 |
| Gawler, SA | 2 |
| Katoomba, NSW | 1 |
| Dubbo, NSW | 1 |
| Penola, SA | 1 |
| Gisborne, VIC | 1 |
| Bundaberg, QLD | 1 |
| Treeby, WA | 1 |
| Goombungee, QLD | 1 |
| Wollongong, NSW | 1 |
| Colac, VIC | 1 |
| Cornwallis, NSW | 1 |
| Tanunda, SA | 1 |
| Elizabeth, SA | 1 |
| Baradine, NSW | 1 |
| Innisfail, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Orange, NSW | 1 |
| Ballarat, VIC | 1 |
| Camden West, NSW | 1 |
| Newcastle, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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studiosoundguy
(@SC21012022) reported
@news_australian Tell this to the NBN, worst thing libs ever touched, look at the money wasted on copper maintenance and the tax payers fleeced with speeds reduced for people stuck on fixed wireless classed as heavy users - haha what a joke the NBN has become.
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Harald
(@hardradas) reported
@DaveMilbo Never had an issue with NBN. Switch to a wireless option. 4G/5G or try Starlink.
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McGameau
(@GameauMc) reported
@NBN_Australia 100% unmetered* and faster burst speeds.** * Except between 4pm and midnight. **Service is shaped*** when you’ve used your monthly quota. *** unusable.
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redders2😻🐈🌸🚴♂️
(@ErinErinredmond) reported
@DaveMilbo I’m really lucky, the place I moved into was not connected to NBN but I have 5G coverage which is cheaper and superior. Is that an option for you? NBN at my last place was ****.
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🇺🇦🌿Mike Dowling- Climate Action NOW!
(@MeckeringBoy) reported
from
Westfield, State of Western Australia
@lukehgomes @maximumwelfare The rot started at the top. From Abbott, Turnbull, Morrison, Tudge, Stuart, Porter et al. And too far down. Was there ever a worse collection of cruel, bloviators? #Robodebt #auspol Look at what they’ve done to NDIS, NBN, energy, water, climate, health & aged care, housing …
-
Yug Nivek🐀
(@YugNivek) reported
@DaveMilbo My NBN fell over the day it was installed on the Faulty wires I had finally got Telstra to stop using, I have given up trying to get the service put back to the good wires. More than 4 yrs now I was charged for a premium service when they can only deliver 1/2 the speed I paid for
-
Cdbrown
(@BrowntownBrew) reported
@realandrewhorto @DaveMilbo The CVC charge is high because NBN is trying to make money because the network cost a fortune to build, costs a fortune to maintain and speed is limited due to copper.
-
Col Copeland
(@colincopeland2) reported
Hey @telstra, why am I paying $85 a month for a data plan with less than 1mb download speed, it's atrocious. 3 days it's telling me it's going to take to download a 1.2gb audio file. And before you ask you don't provide nbn service to by house, or adsl for that matter
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Jane Birdwatcher noisy Australian🔥🦢💧😷💉
(@Pullenvalebirds) reported
@DoctorKarl Number 5 on the 21st. Still waiting for improved NBN signal.
-
lizzie 🧚♀️
(@iceprincess_liz) reported
15 days w/o internet! Surely it doesn’t take this long for a company like @NBN_Australia @Optus to fix the outage in our area!?? This is ridiculous! Will now be switching providers. Anyone know of a good provider? @Optus REALLY Not Happy! 😤😤😤
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Cec Pedersen
(@CecPedersen) reported
@DaveMilbo You do realise that NBN is an acronym for ‘No Bloody Network’ 😓
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Drowning not waving
(@DrowningNot) reported
@DaveMilbo As someone who lives in a former PM electorate can I just say we have been ripped off, it seems he was one of the only lnp members who didn’t pork barrel. My internet when “forced” onto the nbn went to absolute ****. Speed at 2-20 mg most days, have seen a lot of NBN technicians.
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Drowning not waving
(@DrowningNot) reported
@DaveMilbo As someone who has seen 5 nbn technicians in 16 months, totally feel your pain. Everyone who has experienced it knows, it’s just ****. As someone in the former PM’s electorate who was charged with implementing this fuckery , will never ******* forgive them. Absolute ********* ..
-
Dutch
(@dunxcorp) reported
@docbaty $73 billion write down for one government project the NBN and nobody bats an eyelid.
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mathieukempe
(@mathieukempe) reported
@NBN_Australia today one technician came to fix ‘successfully’ my damaged nbn box from a storm. Second technician came later in the day to work in the pit and since then I have no internet again #fail