NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• dennishcyu (@dennishcyu) reported 7 minutes ago

  @TPG_Telecom I cannot access through Tpg NBN. Can you help to check?

• Sapphira (@saphster02) reported 8 minutes ago

  .@TPG_Telecom with the outage in NBN, at least look into increasing internet data for those of us with mobiles to make up for this, please.

• iiNet (@iiNet) reported 9 minutes ago

  @grumpyeconomist Looks like you may be affected by an outage, David. Engineers have reported this to NBN and we're working with them to help get this resolved as soon as possible. No ETA is available at present. - Tal

• Anthony (@swainyos1) reported 10 minutes ago

  @Aussie_BB When contacted @Aussie_BB I was told to reboot the Arris modem (ie before NBN msg no to do so). Does that definitely mean my connection is lost regardless of the network coming back on?

• GrecianTiger🇦🇺🇬🇷🐯 (@martythetiger) reported 10 minutes ago

  @NBN_Australia Been trying to get answers through @Telstra for over 24 hours, they are saying they’ll “escalate” with you guys, is there a problem with NBN in Gladesville Sydney 2111? Just be nice to know.

• David Lutz (@dlutzy) reported 10 minutes ago

  NBN is down again. Last outage was 3 days. Let’s see how long this one will be. @NBN_Australia

• Completely over it. (@kaffando) reported 11 minutes ago

  Is it me or is #NBN really crap?

• Ray Marx & Robyn Deane (@marxdeane) reported 11 minutes ago

  3. "... $4.5 billion to fix the second-rate copper #NBN, $1.2 billion to compensate #robodebt victims, $20,000 on Cartier watches and millions on his dud #COVIDSafe app?” A surly Morrison delivered a one-word answer ­– “No” – and sat back down ..."

• Marcus Haslam (@mhaslam23) reported 12 minutes ago

  @NBN_Australia could please try and get the issue around Moorabbin, Mentone and Mordialloc sorted asap

• Hipstergeddon (@hipstergeddon) reported 12 minutes ago

  @Michael_60 @NBN_Australia Don’t turn your modem off ! That’s when the problem occurs - it won’t reconnect.

• TurboJV (@TurboJV) reported 13 minutes ago

  @Aussie_BB This is really quite an outage. I have 3 HFC NBN connections 2 of them up and one really need up is not working. Work NBN is down. How long before this is resolved?

• Jeff Armitstead (@JeffArmitstead) reported 14 minutes ago

  Hey @iiNet seems to be no NBN cable service in Greenwich NSW again. Any update?

• Lee (@leemillburn) reported 15 minutes ago

  @PistolRoberts @NBN_Australia Nationwide HFC outage and not a mention on the outages page.... whats the point.

• dennishcyu (@dennishcyu) reported 17 minutes ago

  @TPG_Telecom TPG NBN is down at Wantirna VIC. My tpg user name is dennishyu. Please give me a status update.

• Hipstergeddon (@hipstergeddon) reported 17 minutes ago

  The #NBN HFC network is down. :(

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