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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 55
Brisbane, QLD 102
Melbourne, VIC 97
Sydney, NSW 149
Adelaide, SA 48
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Hobart, TAS 2
Arumpo, NSW 8
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Long Forest, VIC 1
Holmesville, NSW 1
Warragul, VIC 1
Cairns, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielSMatthews
    ๐‘ซ๐’‚๐’๐’Š๐’†๐’ ๐‘บ๐’„๐’๐’•๐’• ๐‘ด๐’‚๐’•๐’•๐’‰๐’†๐’˜๐’” ๐Ÿ‡ฆ๐Ÿ‡บ (@DanielSMatthews) reported

    @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

  • diss_presso
    Max (@diss_presso) reported

    @BrowntownBrew @robb_j_m In some cases. They would pay Telstra to use the pits, or Telstra itself would install fibre. This is an issue all over the world. Weโ€™re simply trading one monopoly (Telstra) for another (NBN). But thereโ€™s nothing to stop another company in theory from running their own fibre in dense areas - but not now of course, as they wouldnโ€™t be allowed to undercut the NBN (hence the stupid NBN has actually made it so internet cannot be cheaper than how much they say it should be - law of unintended consequences - now the law is literally making cheap internet illegal).

  • dbmgreen
    DBMG ๐Ÿ‡ฆ๐Ÿ‡บ (@dbmgreen) reported

    @Peter_Fitz I was a Young Lib at UWA. Tea & Fairy Bread with Mal Fraser @ Sir Charles house. Volunteered. I was sliding but NBN was the last straw. AUS needed a statesman we got Abbott. :( Volunteer for an independant now. Unlikely to support libs ever again. If they are around that is.

  • Russputin2
    Russell Drysdale :#IStandWithAlbo (@Russputin2) reported

    @Richard01357064 If only the deposed LNP Crime Org had not nobbled Labors' worlds best, full Fibre NBN (with iron age copper), you'd know that the LNP Crime Orgs' decade of debt & devastation, was over 4 yrs ago. The war is long over soldier. By the way, the Beetles have broken up too.๐Ÿ‘‹๐Ÿ™

  • RobWhiteEsp
    Rob White (@RobWhiteEsp) reported

    @RennickGBR @RobbieBarwick How much Starlink get because the NBN sucks *****?

  • ozols_aldis
    Aldis Ozols ๐Ÿ‡ฆ๐Ÿ‡บ Official Source (@ozols_aldis) reported

    @Hector_Herrick @Antiwoke7777 @OMGTheMess We had problems with our fibre-to-the curb NBN. their tech discovered that our old copper line was still connected to the exchange, and that was interfering with the copper line from the fibre to the house. Disconnected the old exchange line, and all was well.

  • Petty_Ruxspin
    Glen (@Petty_Ruxspin) reported

    @TRILLBlackLos @Cheamane @elroy__preston Didnโ€™t NBN run down on them on stage at some point. Like these happy rappers were still street nyggas at the end of the day.

  • JBoman32768
    James Boman โฉŸ (@JBoman32768) reported

    @techAU @BassonBrain @Starlink Its a real testament to how slow and overpriced limited in availability the NBN is.

  • stephenhumble11
    stephen humble (@stephenhumble11) reported

    @DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @robb_j_m abandoned nbn fixed wireless service, so many outages, so many years paying for speeds they could not deliver, local shop could not run eftpos over it, even on a business plan. i'm on starlink now, stable, fast and only $9 a month more than nbn for 4 times the speed.

  • NftSnowman
    SnowmanNFT (@NftSnowman) reported

    @NicFromOz They use Telstra wholesale network, coverage shouldnโ€™t change from what you have now, 4G, no 5G, I have used them, changed to Superloop though, tied in with NBN plan for bundle discount.

  • Leo_Puglisi6
    Leo Puglisi (@Leo_Puglisi6) reported

    Unfortunately @6NewsAU wonโ€™t have live by-election coverage tonight (NBN issue) but this is a great thread for Farrer We will have reporting later in the night once results have been reported!

  • SteveWoosnam
    Steve Woosnam (@SteveWoosnam) reported

    @ichimikichiki @Lisa9Sophia The NBN is still one of the biggest waste of money in Australia's history. The government never had any business sticking its nose in.

  • Rwmfowler
    Reid Fowler thepastoraleye (@Rwmfowler) reported

    @grok @prx75400417 @Gentleman_Ways Grok may be wrong. The North By Northwest suit was a lighter grey, 3 button, and he never wore a collar pin in NBN.

  • HardwareUnboxed
    Hardware Unboxed (@HardwareUnboxed) reported

    All this talk about personal computing dying and what not, I (Steve) decided to try GeForceNOW (Australia) Ultimate using Wireless NBN, Starlink and 5G. My review is this: It's really bad, f@&ing sucks. Thank you for your time.

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