NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 363
Melbourne, VIC 244
Brisbane, QLD 142
Adelaide, SA 111
Perth, WA 61
Canberra, ACT 3
Newcastle, NSW 2
Mansfield, VIC 2
Gold Coast, QLD 2
Margaret River, WA 2
Yass, NSW 1
Griffith, NSW 1
Armidale, NSW 1
Brunswick Junction, WA 1
Mount Compass, SA 1
Burrill Lake, NSW 1
Sunshine Coast, QLD 1
Central Coast, NSW 1
Yenda, NSW 1
Two Wells, SA 1
Traralgon, VIC 1
Mandurah, WA 1
Denmark, WA 1
Townsville, QLD 1
Cairns, QLD 1
Hobart, TAS 1
Bedfordale, WA 1
Vasse, WA 1
West Busselton, WA 1
Busselton, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnSmi50653753 Aussie Nationalist (@JohnSmi50653753) reported

    @libertydownundr $56 billion down the drain on NBN.

  • moldarch Moldarch (@moldarch) reported

    @NBN_Australia @AusChamber Unless you live in wattle grove where your isp tells you they'll look into it then blame nbn who in turn never fix the issue after 2 years of complaints

  • kipper1958 steve new (@kipper1958) reported

    @NBN_Australia @AusChamber Will he talk about the crap customer service you provide

  • David_J_Harley David J Harley (@David_J_Harley) reported

    @NBN_Australia I've tried that. Seems the lines weren't put in properly or someone cut costs. Been quoted thousand to fix. Can't use mobile data as I'm in a blackspot. Makes things hard when you need to be online for work, study & life.

  • Daniel_Cannon15 ᛞᚨᚾᛁᛖᛚ (@Daniel_Cannon15) reported

    Hey @Telstra Why does the internet keep going down? Is it an NBN problem or a Telstra problem?

  • eldamahj Eldamahj (@eldamahj) reported

    @NBN_Australia @AusChamber My need is to have internet access, which has been down for two days now.

  • Omegaville B.J. Winzer (@Omegaville) reported

    Phone call just now: Recorded message from "National Broadband Network" saying I am going to have my NBN and landline cut off because they are not available in my area. Let's unpack that: 1. I don't have a landline or NBN. 2. How can I have them if they're not in the area??

  • M_APatrick Mark Patrick "there is no spoon" (@M_APatrick) reported

    Technical, telephone and nbn problems allowing of course. 🤞

  • andrewtiger9 Andrew (@andrewtiger9) reported

    Anyone else experiencing wifi/nbn issues with Telstra the past month? Service constantly dropping out & very slow, makes working from home very difficult! @Telstra service is horrendous, they keep apologising and monitoring, but not fixing it, so much for “super fast internet”😡

  • jc_curiel Carlos Curiel (@jc_curiel) reported

    @TPG_Telecom hi guys, is there a NBN outage in the Manor Lakes (Whyndham Vale, VIC) area? I'm working from home and need the Internet connection. It's been down for 40 minutes now.

  • paulkniest Paul Kniest 💉💉 (@paulkniest) reported

    @ellenmfanning We can all thank @TurnbullMalcolm for the cheap and nasty NBN he delivered. Also it would help if the Commissioner actually spoke into the microphone. @nswicac

  • nvfusa nvfusa (@nvfusa) reported

    @Telstra what’s wrong with the internet in Melbourne 3204? We haven’t had NBN service for hours.

  • The_MovieOracle Ashleigh Dana TMO (@The_MovieOracle) reported

    @danjensenmovies Stupid NBN.

  • DaveyJohn_676 John Davey (@DaveyJohn_676) reported

    @TH3xR34P3R @NBN_Australia @AusChamber Telstra give us better service than the NBN.

  • skyalin Unoriginal Cin (@skyalin) reported

    @NBN_Australia Nope. You're still not offering tech choice for premises with no existing connection so until you are, you can't help.

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