NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 277
Sydney, NSW 268
Adelaide, SA 173
Brisbane, QLD 172
Perth, WA 57
Rosalie Plains, QLD 3
Canberra, ACT 2
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Gisborne, VIC 1
Toowoomba, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • singhtejinder Tejinder (@singhtejinder) reported

    @kauraverjit Ohh , my bad .. NBN is being laid … will that sell fast or some big lie :)

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @pelli_69 We're sorry to hear this, nbn is planning to limit non-essential maintenance to minimise scheduled, planned outages in the weeks ahead to maintain network availability as much as possible. 1/2

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    Anyone else having internet issues in Reservoir Victoria? #nbn #Optus

  • danskelton1 Daniel Skelton (@danskelton1) reported

    @lukewinchester9 @EnronChairman Just blame the NBN network

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • DrCurlytek Stacey Borg (@DrCurlytek) reported

    Planned NBN outage (either not communicated or completely forgotten about) today from 8am to 4pm. The devastating effect felt fully on a rainy day during lockdown with two kids that haven’t grown up with the constraints of dial up.

  • DunkenKBliths Dunken K Bliths (@DunkenKBliths) reported

    @simonhackett The NBN that never was ...bring on Skynet !!!

  • cjnetlink CORY 😷💉💉 (@cjnetlink) reported

    @MyArgue You'd think @NBN_Australia was conceived by #ScoMo for their lack of any responsibility at all. I'm steering clear of this NBN ****.

  • NnugYllas Me (@NnugYllas) reported

    @ejfuente We currently have iinet VDSL we're moving less than 2kms away soon& can't get it so I have to lose speed on a lower speed NBN service or pay more for a faster NBN plan.

  • simonhackett Simon Hackett (@simonhackett) reported

    @rexster Indeed, my initial reason to order Starlink for suburban Adelaide was as a backup Internet path because NBN over HFC has no in-street battery backup. My house has a battery, the NBN HFC network doesn't :(

  • Howzatdiane Diane Valli💉💉 (@Howzatdiane) reported

    @Monocotyledon I understand fully. I got halfway through the process and then an email from the library arrived advising a MyGov seminar. The NBN Co presenter (yes) couldn't help. After 3 more attempts over 3 weeks suddenly it worked! Good luck.

  • AndrewThackrah Andrew Thackrah (@AndrewThackrah) reported from Melbourne, State of Victoria

    Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?

  • whiskyfett Eryn (@whiskyfett) reported

    @MyRepublicAU NBN down in Maitland AGAIN. This is happening too frequently guys.

  • simonahac 💧simon holmes à court (@simonahac) reported

    @Kizza00066803 @simonhackett would be interesting to see an LCA… i've often been surprised to see how low the unit-cost of service can be when amortised over massive number of customers. 150t kerosene/launch, 34 launches for 20m potential customers… a coke can of kerosene per customer? better than NBN?

  • DuffmanGay The Duffster (@DuffmanGay) reported

    @4Qpolies TPG NBN here. I've had 1 outage in around 2 years of being with them. IT Support is excellent when I've needed it.

Map Check Current Status