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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Robotfixx
    Robotfix 🔰🗽🇦🇺 (@Robotfixx) reported

    @ruicharadrius State owned NBN is ****. As opposed to SK’s network (fastest in the world) which was privately built out. It’s already cost 50 billion dollars (if your money btw) and is climbing

  • Maarten1947
    Maarten 1947 *One Man's Opinion. (@Maarten1947) reported

    @19Andy7o Never, when the ALP is concerned they are never at fault it is always everybody else fault. They introduced NDIS,NDIA, NBN, Voice,the list is endless however always remember it is not their fault!

  • ImVicLoLagain
    Vic (@ImVicLoLagain) reported

    @mrru5s3ll @LCHF_Matt @pikkkkaro this is the only decent explanation for what he said that could make sense. the only other way is if his NBN is unstable. because if you have a gigabit connection you need a router capable of it and they all have fine wifi by aus standards , which I would argue is **** but w/e

  • Ftksuke235
    Boyd Rose (@Ftksuke235) reported

    @NBN_Australia Why has there been 5 outages in the span of 3 weeks at my address? One planned outage followed by 4 unplanned. Getting beyond a joke now.

  • markdavaus
    J Pipsam (@markdavaus) reported

    @MarkoMatvikov AussieBB are awesome! I got FTTP installed via NBN organised by them without any work on my part. When in the process of moving in I hadn't connected my router up after signing up, they rang me to check of everything was okay and if I was having tech issues. Great customer focus.

  • pockingliberals
    Swadesi (@pockingliberals) reported

    Pathetic NBN service @VodafoneAU and pathetic customer care to talk to.

  • WarrenMoney
    👻 Warren Money 👻🎸🇦🇺🎬🍿🎃🏚️ (@WarrenMoney) reported

    @Cam_M_Caldwell The coalition is the ones that got us in this mess by closing down the refineries. Dont play the hero card because you once could be the villain. Thanks for ruining the nbn rollout and making it cost 4 x the price. *********.

  • SuthoDan2
    SuthoDan (@SuthoDan2) reported

    NBN outage on Super Saturday... This may be my villain origin story

  • Blakestar27
    Blake Harris (@Blakestar27) reported

    @NBN_Australia idk if this is an NBN issue or my ISP issue but since about Tuesday my internet witch has FTTP all of the sudden became slow and I can’t even look up anything sometimes and my internet hasn’t been like that since I got FTTP.

  • Bambi07Bambi
    Bambi loves SuperFlash (@Bambi07Bambi) reported

    @GeraldPimm @pikkkkaro I have nbn and it’s bloody slow!!

  • jotepPdT
    JAY ☘️☘️☘️ (@jotepPdT) reported

    @Telstra will Telstra or NBN compensate us for the trouble? your mobile network back up is not working. i have a work to do and can’t do anything because of my internet.

  • JothamSmith
    Jotham Smith (@JothamSmith) reported

    @NBN_Australia where is the update or information about the Major outage affecting the lower North of Sydney? As per the Telecommunications (Customer Communications for Outages) Industry Standard 2024 published on the NBN webpage.

  • TeoMorabito
    Teo (@TeoMorabito) reported

    I just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously

  • John45OverIt
    John45 (@John45OverIt) reported

    @HonTonyAbbott oh **** off.. you really think this ****? Remember when you ****** up our NBN? It's still ******, all because of you.

  • lord_tizza
    The Lord (@lord_tizza) reported

    And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

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