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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 189
Sydney, NSW 272
Brisbane, QLD 120
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Adelaide, SA 101
Ocean Shores, NSW 1
Perth, WA 60
Gold Coast, QLD 7
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Hobart, TAS 2
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • BellBellpn
    💧🖤The highlighter (@BellBellpn) reported

    @marble_wraith @MrKRudd Exactly. The LNP are masters at wrecking things. Look at the NBN, NDIS, Medicare, Aged Care...they destroy everything. The greens need to understand who the damn enemy is and make sure they never have a chance to get back in power.

  • Phil98529731
    Phil (@Phil98529731) reported

    @RollerDerbyMum @AlanBixter @Hels_Be11s Queen, that isn’t a landline, it’s a VOIP line. A landline is a phone connected to the local telephone exchange via copper cable and works when there is a blackout. The crappy NBN is replacing these lines.

  • RossStewart14
    DIY Ross. (@RossStewart14) reported

    @optus . Is there any reason why you block the use of third-party modem/routers to access my @NBN_Australia account? Tech support refused to help. Your modem/router was simply not up to task in my house.

  • ranto_the
    Phanto’s Phully Pfizered (@ranto_the) reported

    So @Telstra sold me a 5G package the other day, and they were adamant 5G was available all over my town. Yeh, nah. Upload/download speeds now complete ****. I work remotely so my internet is lifeblood. What a farce. Who knew nbn would be better than something? #livinginthe80s

  • marble_wraith
    Matthew Rath (@marble_wraith) reported

    @FloRoberts93 @TrishaGreenie @MrKRudd Example? Look at the NBN. Every tech saavy person and network engineer was screaming FTTN was a **** move. But LNP were elected on their botched version and we had to wait a full 10 years for people to *experience* it first hand before we can go back and rip out the copper.

  • RossStewart14
    DIY Ross. (@RossStewart14) reported

    Has anyone had issues with @Optus NBN not helping set up a new modem when you upgrade but don't buy the modem from them?? Tech Support is absolutely attrocious.

  • mateoyoyo
    J Peterson aint no Ken Wilber (@mateoyoyo) reported

    @MrKRudd You also support Malcolm turnbull who stole the NBN and gave us the ScamBN for same cost

  • mateoyoyo
    J Peterson aint no Ken Wilber (@mateoyoyo) reported

    @MrKRudd But you support Malcolm turnbull who stole the NBN and gave us the ScamBN for same cost All for Murdoch who you hate

  • ArskinF
    Arskin Fertrubble, #sewerrat (Rattus Uhlmannus) (@ArskinF) reported

    @DjRaison The one in our area works for about 20 minutes. I noticed at the last extended blackout the NBN Fibre To The Note box continued working. The UPS on my network ran out of juice first, after about 30 minutes.

  • TaranisOldGods
    Taranis (@TaranisOldGods) reported

    @dick_bauch @matthewslaurie @sallymcmanus Absolutely true ****. Look at Transport for NSW. Sydney trains are a **** show, and the buses, don't get me started. I did a consulting gig at nbn. What an overstaffed joke. So many senior managers, exec managers, GMs, exec GMs. Who actually does the work?

  • methusheilah
    🎶Maggie Gardener 💡 😷 (@methusheilah) reported

    @Optus No need. Every opportunity I have, I will remind everyone I know, never to go with Optus as a provider. I will tell them my horrific story of how you failed to conduct proper enquiries with NBN as to the availability of ADSL & then said even if it is there you couldn't connect it

  • CallumWammu
    Catrick Bateman (@CallumWammu) reported

    Winners dont take drugs. Also **** the back up nbn battery **** loud as hell

  • XuanJi53490765
    LNP Sold Our Gas (@XuanJi53490765) reported

    @embritts1 Now now. The left got us, Medicare Superannuation Annual leave Long service leave NDIS NBN Increased the tax free threshold from $6k to $18,2k Already cons can’t beat that list. Envy is a deadly sin

  • TheProficy_OwO
    ⛧ ジャック ⛧ (@TheProficy_OwO) reported

    @NBN_Australia Completely unreliable connection stability, very inconsistent speeds, dropouts and slowdowns at least 2-3 times a day. It gets nearly impossible to do anything half the time. We can't even get speeds above 35Mbps, even on a 50+Mbps plan! We had to downgrade to 20-30Mbps!

  • ranto_the
    Phanto’s Phully Pfizered (@ranto_the) reported

    @Telstra This can be resolved very simply Jay (and @NicQuilting and I appreciate your help) — send a courier to our place to pick up the modem so we don’t have to pfaff about at the post office and iron-clad guarantee that we will NOT have our existing nbn service cancelled.

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