NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 261
Melbourne, VIC 259
Sydney, NSW 207
Adelaide, SA 115
Perth, WA 47
Sunshine Coast, QLD 4
Connewarre, VIC 2
Rosalie Plains, QLD 2
Gisborne, VIC 2
Central Coast, NSW 2
Gold Coast, QLD 2
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • FreoLou FreoLou⚓🤘🛫⚖️ (@FreoLou) reported

    @revolios @ImPaul23 Nope. If if is legit then it will be from the 50,000 customers Telstra had to refund due to slow NBN

  • stinhambo Hambo (@stinhambo) reported

    @AngusTaylorMP @AlboMP I wanted the choice of internet speed to support my business but instead I got piss poor copper. #nbn

  • billjoemick Michael Brennan (@billjoemick) reported

    @sallymcmanus Can do capitalism gave us go slow NBN

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    @DodoAustralia @NBN_Australia Oh yes and whoever that person I spoke to was in the support number, totally won me over, you have his staff ID on my account, please give him a big thumbs up.

  • Phi_AU1 Phi AU (@Phi_AU1) reported

    Oh hey! Another Unscheduled NBN outage. Lib/Nat voters in this country sure screwwed us hard, just so they could jam their noses up Murdoch's ***. #scamsawarenessweek

  • NewcastleGardia ☂ Newcastle Guardian🇦🇺 (@NewcastleGardia) reported

    @jacinta_lee3 Keep up the great work us up here. You're lucky you're down there now, the new NBN News set is terrible, and it's not just me saying that.

  • furio888az9 Furio Giunta (@furio888az9) reported

    @JGzGurl24 @DanielTurnerPTF Whenever any Government tries to intervene in a major industry & artificially pick winners it always turns to crap. Google NBN in Australia where 10yrs ago the Fed Gov decided to become a telco...its a total disaster.

  • JiaanHHHHHHH Alastor (@JiaanHHHHHHH) reported

    @Optus my nbn is down near Carlton NSW. The dsl light is off. Is it planned?

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    @DodoAustralia @NBN_Australia inspection, I know the cable into our house is over 20 years old and who knows how old the cable is that is in the cable is from our nearest pit to the node. On other issues, Dodo has been chasing our mobile phone contracts for years. Our telstra calls go over your

  • EnragedSock Enraged Spock (@EnragedSock) reported

    @NBN_Australia And yet we will be going with Starlink ASAP because your service sucks. 👍

  • twasink Robert Watkins (@twasink) reported

    @NBN_Australia Not to mention that now, at 12:37, the estimated time to fix is still 9am…

  • kcollasarundell Kevin Collas-Arundell (@kcollasarundell) reported

    @mattstratton if it's the NBN (australian broadband) 20 minutes after the outage is over is when they plan it :|

  • BazzaCC Barry Mulligan (@BazzaCC) reported

    Rant 1. This NBN is ******... just went down & they say not fixed to late Saturday 🤬🤬🤬 won't be posting to much from my mobile...... get stuffed LNP!!!!

  • ShowBaggs Darren Ramm (@ShowBaggs) reported

    @Internode I don't feel that changing the NBN upload speed from 40Mbps to 20Mbps and charging the same amount is ok. I am with Internode because of the quality of DL and UL speeds. I know my contract states that things can change, but this is not OK as a loyal customer.

  • EdAndTheLX 🔥💧Eddie P. 💧🔥 (@EdAndTheLX) reported

    @jjjove @cathywilcox1 So that’s why our NBN didn’t need the speed of fibre, poor ‘ol Tony couldn’t keep up with that typing speed.

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