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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Arumpo, NSW 13
Perth, WA 50
Sydney, NSW 145
Melbourne, VIC 112
Brisbane, QLD 106
Adelaide, SA 45
Cairns, QLD 1
Upper Caboollure, QLD 1
Hobart, TAS 2
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Long Forest, VIC 1
Holmesville, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • quantcumania
    quantcumania (@quantcumania) reported

    @tzk1810 Idiots in the comments flexing their 500mbs not realising that this is FTTN which was a half-assed non solution to the NBN. If we went with the original plan we’d all be on gigabit fibre by now

  • purana
    purana (@purana) reported

    It's bad enough that I assume NBN co called my mother to offer an FTTP upgrade, which is not even possible because the address has an MDU which is not FTTP ready. Like I said, I don't think the people doing the work have any idea what they are doing. Disappointing.

  • TayaNielsen2
    Taya Nielsen: StuffTrump! ICE OUT! (@TayaNielsen2) reported

    Chifley established the PBS. Whitlam built Medibank. Keating started national superannuation. Hawke dumped tariffs to help Aussie farmers & their exports. Rudd built the NBN. Gillard built the NDIS. So, what exactly DID the LNP do in all those years??

  • purana
    purana (@purana) reported

    All I want from an RSP is suitable communication on why the service cannot be connected, and the timeframe in which the condition stopping it from being connected resolved. How hard is it to get decent feedback from the NBN co processes.

  • deanja110
    DEANJA🇦🇺 (@deanja110) reported

    @newcastleherald As an Ex-NBNer having spent many years of my working life in various capacities with NBN, it's terrible to now hear about all these losses.

  • loftwah
    Loftwah (@loftwah) reported

    Australia’s biggest fumbles I have seen in my lifetime so far have been missing the boat on nuclear in the 90s (I don’t believe it is worth it today) and the NBN. Anyone who caused their poor outcomes should be strung up for it.

  • Ticcer
    Ticcer 🇦🇺🇳🇿🇬🇧🇷🇺 (@Ticcer) reported

    @KatyKray73 Weirdly, Rudd's original NBN plan was way better... Fiber to the curb. Turncoat came in and said it was better to have a mix of technologies... as if incompatibility issues between different technologies never existed. It was idiotic! At the time, it was clear to me that he did that because he wanted to claim some of the expected glory of the network for himself, and to snub Labor.

  • damatically
    ♡Dama♡ (@damatically) reported

    Im liking league of dreamers books oh man...this is bad. I hope they do more free option event tbh but then again their choices is relatively cheaper but still. Law of the Beast is having a free play event and im loving it! I only downloaded LOD for NBN but now hhhh

  • RobWhiteEsp
    Rob White (@RobWhiteEsp) reported

    @RennickGBR @RobbieBarwick How much Starlink get because the NBN sucks *****?

  • Optus
    Optus (@Optus) reported

    @ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik

  • SpicyIce7
    Spicy Ice (@SpicyIce7) reported

    @itsShyver I have infact joined and on Saturday the 13th i will finally have internet again only taken 7 months for the nbn here to fix my internet

  • a_rodrodrigues
    Ash Rodrigues 🐯🏆 🏆 🏆 (@a_rodrodrigues) reported

    Hi, when is the service going to be restored in Seven Hills, QLD. It's been more than 24 hours and we havent heard what the issue is. @NBN_Australia

  • bennyyy_boyyy
    Bennyboy1 (@bennyyy_boyyy) reported

    @Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month

  • DamnImDeadAgain
    Gibbo (@DamnImDeadAgain) reported

    @news_australian No way he gave a sub par NBN service and every thing that he touches turns to crap

  • DeZuidermaan
    Mark's Daddy (@DeZuidermaan) reported

    @DrewPavlou Australia's internet is **** because Tony Abbott deliberately sabotaged the NBN by making it fibre to the node. Rupert Murdoch was worried that streaming services would eat into his pay TV profits, so he had all his news orgs back Abbott. They even announced it at Fox Studios.

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