NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 264
Melbourne, VIC 238
Adelaide, SA 146
Brisbane, QLD 129
Perth, WA 63
Gold Coast, QLD 4
Hobart, TAS 2
Newcastle, NSW 2
Canberra, ACT 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Geelong, VIC 1
Thirlmere, NSW 1
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Rosalie Plains, QLD 1
Mile Bridge, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • tappo66 bradT (@tappo66) reported from Westfield, State of Western Australia

    @Telstra @NBN_Australia had enough putting complaint thru to Ombudsman…

  • louis_oneilll Louis (@louis_oneilll) reported

    @Telstra Nope - The two hour discussion was a waste of time. I was trying to get the excess data charges removed from my account as my NBN has been out for a week due to storms and Ive had to use mobile data while working from home. Your representative kept trying to fix my Wifi instead.

  • Isakson_chris Isaac Christian (@Isakson_chris) reported

    @NBN_Australia @OriginBroadband NBN is supposedly down, an unplanned outage in Traralgon, VIC 3844. However my neighbours seem to have internet just fine??? Any status updates on what's being done to fix the problem???

  • craig__collie Craig (@craig__collie) reported

    @iiNet internet is still down since Wednesday, NBN technician was a no show today. Can someone help me please?

  • ianbfarquhar Ian Farquhar (@ianbfarquhar) reported

    Just got a letter from @NBN_Australia, addressed to “the occupant” at my address. Contained pure marketing, nothing new, empty platitudes about the NBN. I cancelled the NBN two months ago, for a Starlink service, because NBN was so slow, unreliable and unworkable. Well done, NBN.

  • n720ute Chris C (@n720ute) reported

    @TruthdriverOn @GeorgeSchulte Pls keep it up, winning strategy.. love it, pls remind us daily Reduced to 56 seats & lost 7 blue ribbon seats bc of views on climate, integrity, women, rorts, LIES $1.2 t debt, waste, failure, snowy 2 blowout, NBN fail Rdebt LNP = no integrity, no policies, no vision, no idea

  • maddogmozza Mozz Caf (@maddogmozza) reported

    @TPG_Telecom Is NBN down atm?

  • virtual_fusion1 dj_fusion (@virtual_fusion1) reported

    @NBN_Australia But its not my providers fault that my internets down, its coming from a screw on NBN-co's side

  • TerryEv68425017 Terry Evans (@TerryEv68425017) reported

    @TruthdriverOn 9 yrs of do nothing LNP, $1.2 t debt and trashed the place. How did they leave health, education, energy, nbn, Robodebt, Chinese contracts, childcare, snowy 2, defence, C19, aged care, universities, infrastructure, all trashed by the LNP.. Labor has to come in and fix

  • haighaj Andrew Haigh (@haighaj) reported

    @PaulFletcherMP Says the so called minister that ****** the nbn. Now **** off.

  • capt_petabyte capt.zen.petabyte 🇦🇺 (@capt_petabyte) reported

    @NBN_Australia Theyve already done this and found an issue with the NBN, NBN bounced this back. So there is nothing I can do about this.

  • IdreeseIL ♚ '17 (@IdreeseIL) reported

    Other guys leave it to the doctors like they’re sorting where NBN is going die whole while never obtains a Hujjrat normal force was and is more justice than that biased endangerment too

  • GreggT80 GreggT (@GreggT80) reported

    @Optus Internet down in Dandenong VIC area? Have restarted modem twice but no Internet. NBN box has four lights. Please advise. Thanks.

  • heyydelta Delta (@heyydelta) reported

    I don't give two cents about the feuds internet providers have with NBN. That's your problem. Why the hell am I paying $90 a month when I can't even get basic support? Rant over. For those in Perth, what else are your SOR internet provider recommendations?

  • runthefibs SOLO (@runthefibs) reported

    @web3ie @aeyakovenko I don’t think our internet speeds reach the requirements of 300 mbps. Even Starlink is only 200mbps. The NBN network is mostly a mixture of fibre and wet string

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