NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 306
Sydney, NSW 243
Melbourne, VIC 182
Adelaide, SA 75
Perth, WA 53
Gold Coast, QLD 6
Ballarat, VIC 3
Canberra, ACT 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Sunshine Coast, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1
Bordertown, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Hyosiex Hi there, we're sorry to hear that you have been experiencing dropouts. Your provider has direct access to the nbn specialist team that deals with faults and service issues. 1/2

  • budha_west climate change is pain....how much do you want? (@budha_west) reported

    @hughriminton The NBN is not working in the Caymans and we should fix that. Angus from the Caymans

  • TechDesignau David (@TechDesignau) reported

    @NBN_Australia You might want to encourage all of your downstream providers to use a password/phrase to identify themselves when calling though. Simple to set up and would negate these calls pretty damn quick

  • JJKALE2 Solo Monk (@JJKALE2) reported

    WTF!! $500,000 to put fibre to the premises of their mate in Joyce's electorate!! They rubbished fibre to the premises when they got their ***** paws on the NBN & destroyed it. Now they're picking one area to put fibre to the premises because there's an election coming. #S1948

  • tigrashadow Tiggy (@tigrashadow) reported

    @hughriminton dodgy is an understatement...the company made a $64m NET (no, not gross) profit and gets a freakin $520k grant for an upgrade to its own NBN service...understandable if it benefited ALL in the area but not just for them..ffs

  • EmergencyBK Emergency&BushfireKits (@EmergencyBK) reported

    @danilic For $2,000 I could've put a satellite or wireless antenna on the roof. They too could have the same ****-full, NBN, millions of Aus. do & get ticked off as 'having NBN' Down/Uploads ~1/4 cable, no service ~3 days, 15 hrs week & pay triple per month for lower GB limit👍

  • JackJHavoc Jack Joseph McInerney (@JackJHavoc) reported

    Bloke rocks up to fix the flooded NBN junction at work, I say hi mate how r u, he goes "Would be good if me ******* c*nt of an ex would stop hitting me up for child support" LOL #TWEEDBREED

  • jazzie_aus Jazzie (@jazzie_aus) reported

    @Barnaby_Joyce You piece of **** Tell what dog vikki how many kick backs did she recieve for the nbn contract

  • MikeKaaks Mike Kaaks (@MikeKaaks) reported

    @gedkearney The first thing you need to do is have NBN recognise that households are their customers not ISPs. When you have an NBN problem at your point of service you are left frustrated at not being able to deal with the accountable source of a cure the NBN. Its just nonsense

  • andrew_thaler Andrew (of) THALER 4 Monaro (@andrew_thaler) reported

    @Telstra The issues started when you installed the 4G It has never worked properly, for about 4+ years now. We constantly complain. I had to install NBN which means I can get wifi coverage inside my workshop, but bugger-all across my 100acre farm. Are we not important here in Nimmitabel?

  • mrphilmercer Phillip Mercer (@mrphilmercer) reported

    @Optus our @NBN_Australia is down AGAIN and your “support” app won’t work because a telecommunications company decided to do upgrades taking them off line in the middle of business hours.

  • intouchfornow Andrea (@intouchfornow) reported

    More ***** deeds done dirt cheap: A single business in Barnaby Joyce’s electorate has received a half a million dollar NBN upgrade. He wrote a letter of support for the company in which his partner, Vikki Campion, is a shareholder. #LNPfail #VoteThemOut #auspol

  • wlfman996 WLF (@wlfman996) reported

    @DeanMercer @lenoretaylor Never forget that presser by Tony Abbott on the installation of NBN, "copper is just as fast" and the whiplash Turnbull suffered as he realised he had just been thrown under a bus. A look of "are you freaken kidding me?"

  • barbecuarea Querious (@barbecuarea) reported

    @joshgnosis @WgarNews Bloody stupid LNP. Built an NBN that is not fit for purpose, wasted millions, probably billions of taxpayer dollars, while declaring Labors model too expensive. Result is refits needed throughout the country. LNP = economic managers is absolute bs! No ethics, no guts, hate equity

  • BanFoo_ Ban-Foo Leong (@BanFoo_) reported

    @Optus Hey, what’s going on? It’s been 24 hours of incredibly slow and intermittent service on my Optus NBN connection. Still no news of when normal service will return. And zero support or customer service in the meantime!

Map Check Current Status