NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Sydney, NSW | 450 |
Melbourne, VIC | 249 |
Brisbane, QLD | 182 |
Adelaide, SA | 150 |
Perth, WA | 74 |
Gold Coast, QLD | 6 |
Hobart, TAS | 3 |
Gawler, SA | 2 |
Canberra, ACT | 2 |
Townsville, QLD | 2 |
Albury, NSW | 2 |
Whyalla, SA | 1 |
Devonport, TAS | 1 |
Eden, NSW | 1 |
Murray Bridge, SA | 1 |
Wollongong, NSW | 1 |
Junee, NSW | 1 |
Shepparton, VIC | 1 |
Riddell, VIC | 1 |
Moss Vale, NSW | 1 |
Moruya, NSW | 1 |
Meningie, SA | 1 |
Newcastle, NSW | 1 |
Kalgoorlie, WA | 1 |
Central Coast, NSW | 1 |
Loxton, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Left in Limbo (@Left_in_Limbo) reported
@actuallyleojai My speed comes and goes in a way that's really ******* annoying and not ok given what I'm paying for it, but I can never know if it's the fault of my ISP or the basic NBN structural system ....
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☆Sprout 🌸🌱『VFree』 ๑ (@BabeySprout) reported
I will have to call an nbn technician to fix/have a look at our hub/box and see why it keeps disconnecting..
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Kevin Spruill (@coachspruill) reported
@TrackBarnGuy Same issue that comes up w/ Nike Outdoor Nationals...hotel availability & prices. You've got to book months in advance. Not to mention getting to Eugene by air. Hard to find direct flights & flights are more expensive. Cost to go to NON was almost double vs NBN in Philly.
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DJHed (@DJHed) reported
Random but Treach from NBN was rappin rappin! Hit records on the radio.. He talkin crazy, doin schemes, double time, entendres n ****. Crazy.. salute Jersey
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almostcheesecake (@almostcheescake) reported
@TechnicallyZeR0 I would switch providers, but it's unfortunately not their fault, the NBN box is one that's needs to be fixed, or I'll have the same problem no matter the provider
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everlasting ems . ۫ ꣑ৎ . (@sseungems) reported
nbn is down what if i js die
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Warbird (@warbird) reported
Hmm, my NBN Internet is down at the moment. Only got my mobile Internet.
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FaithSonshyne (@faithsonshyne) reported
@hodge_007 @rsbull19781 @Starlink I want to get it soon cos the NBN sucks .. what’s your opinion one speed compared?
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☆Sprout 🌸🌱『VFree』 ๑ (@BabeySprout) reported
@Miso_soup_dashi Gsksgskbxsk if my pc still doesn’t show any available WiFi connections after this i will be kidnapping some poor local it person or nbn person (in Minecraft)
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☆Sprout 🌸🌱『VFree』 ๑ (@BabeySprout) reported
@Miso_soup_dashi Yeppp waited like a whole 5 minutes afterwards.. I hope it’s not an issue with the actual nbn box bc calling in someone to fix that is a hassle and expensive 😭
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SydneyCityTV (@SydneyCityTV) reported
@ttmoari The Morning/Sydney 4pm News is probably the sort of role I'm thinking Jane might get on a fulltime basis, down the track. Either Tyson Cottrill or Lauren Kempe (the latter also has future metro potential, I think) would be more than suitable replacements on weekend NBN News.
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Robyn (@RobynAMilne) reported
A question please for IT professionals. How can I check if my NBN provider has my service set to what I’m paying? I pay for 50/20, NBN box 70m from my door. Rarely get more than 25/15. How can I check? Could the provider have my service set at 25/10? How can I check?
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jagjetfly 🐎🐎 (@jagjetfly) reported
Been on chat support for NBN for 3.5 hours still no go, although I can plug the old laptop into the modem and surf the net, just wi fi refuses to work. Do I shall just go and buy another modem I think
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Goaty (@BishPle17656341) reported
@BNGServerStatus Fnqld Australia here and im experiencing server connection issues. I've cleared cache and reset router, checked nbn and provider status and both are working. Im currently redownloading the 153.954gb since it takes me less than 30mins to reinstall the game.
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almostcheesecake (@almostcheescake) reported
@douglas70958772 Unfortunately it's a problem with the NBN, so switch providers will probably not fix it when the source itself is fault. Getting a technician called in to hopefully fix it tomorrow