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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 194
Melbourne, VIC 102
Perth, WA 45
Brisbane, QLD 89
Adelaide, SA 47
Warragul, VIC 1
Arumpo, NSW 1
Cairns, QLD 1
Hobart, TAS 3
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 5
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Newcastle, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • olwidula
    blank (@olwidula) reported

    @robb_j_m Outside the urban centres, $139 a month for Starlink. NBN for me was a slow and expensive skymuster satellite. Thanks Elon.

  • yeah_naa_maybe
    yeah, naa (@yeah_naa_maybe) reported

    @NBN_Australia internet down for 20 hours in east subs of sydney. WTF no updates, silence. what the hell is going on. @Optus @optus_help

  • IainRusty
    Rusty (@IainRusty) reported

    @robb_j_m Just signed for Starlink. $49/m for 4 months and $69/m after. **** the NBN

  • msignau
    msau (@msignau) reported

    @robb_j_m This of course ended up driving the total cost of the NBN through the roof as they had to take on copper lines that had not been maintained properly for over a decade & assemble a franken-network copper, fibre & HFC networks that had massive maintenance costs.

  • jkdraught
    Jeremy Kouloubis (@jkdraught) reported

    @NBN_Australia outage in Picton 2571 NSW since 520am this morning, it’s now 320pm @TPG_Telecom tells me they have no further information from you guys. Not what the problem is or restoration time. What’s the story?

  • joeyonmac
    Joey (@joeyonmac) reported

    @Krow23_ @NBN_Australia why the code is not working

  • MaxRock222
    Max Rockatansky (@MaxRock222) reported

    @AvidCommentator Just like the nbn It never made sense But for their other reasons they went ahead with the rort

  • BillySisu
    Bill (@BillySisu) reported

    @TheNoisyTrunk @Caitlen2310 @adrian_couper When LNP min. Richard Alston was asked which parts of Telstra he had sold, Was it Yellow Pages or the GSM network, etc, his eyes glazed over and he confessed he sold a 30% tranche of THE ******* LOT. Which is why NBN needed to build a new fixed network at huge public cost.

  • BILLTHEDJ
    Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported

    Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

  • jimboot
    Jim Stewart (@jimboot) reported

    @eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again

  • thelostleonardo
    Salvator Mundi (@thelostleonardo) reported

    @EnergyWrapAU NBN generates revenue and pays down its costs over time. How can you compare that to NDIS which is a huge ongoing cesspool of fraud and waste.

  • BluntHonesty4
    BluntHonesty 🇦🇺🤝🇮🇱 (@BluntHonesty4) reported

    @trsrpc For context. Australia's NBN is still be rolled out years after it was sold as the best thing ever... Yet many have incredibly unstable internet or none at all.

  • MaxRock222
    Max Rockatansky (@MaxRock222) reported

    @AvidCommentator Just like the nbn It never made sense But for their other reasons they went ahead with the rort

  • LooksDodgy
    Dodgy Looks (@LooksDodgy) reported

    @robb_j_m Live out bush and had Satelite NBN - absolute crap - $89 pm. Telstra signal - absolute crap - $74 - 50Gig - pm. Swapped - Starlink - perfect internet and wifi calling - $139 pm - unlimited. Downgraded sim card to a cheap telstra operator - $25 pm. So total internet and phone went from $163 to $164 pm. That extra $1 quadrupled the speed and reception!

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Kate3015 @Mark_Butler_MP My thinking is different, I built many $100 mill ++ projects from a concept, there is a simple process that begins from the design, then the costing, then the services, then the providers, then the contact. In some cases, for Govt. I built the first NBN Site at Kiama, Conroy would not listen, Transfield lost $10 million, Conroy would not listen about a Satellite transmission for Central Aust. Fibre cannot travel long distances, Conroy blew $800 million on that alone, his original budget for NBN was $4.78 billion, a joke, & not one of the NBN management had never built a big network, I walked away, and waited, then moved back in.

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