NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 309
Sydney, NSW 242
Melbourne, VIC 190
Adelaide, SA 75
Perth, WA 53
Gold Coast, QLD 6
Ballarat, VIC 3
Canberra, ACT 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Sunshine Coast, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1
Bordertown, SA 1
Thirlmere, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • dennishcyu dennishcyu (@dennishcyu) reported

    @TPG_Telecom I cannot access through Tpg NBN. Can you help to check?

  • saphster02 Sapphira (@saphster02) reported

    .@TPG_Telecom with the outage in NBN, at least look into increasing internet data for those of us with mobiles to make up for this, please.

  • iiNet iiNet (@iiNet) reported

    @grumpyeconomist Looks like you may be affected by an outage, David. Engineers have reported this to NBN and we're working with them to help get this resolved as soon as possible. No ETA is available at present. - Tal

  • swainyos1 Anthony (@swainyos1) reported

    @Aussie_BB When contacted @Aussie_BB I was told to reboot the Arris modem (ie before NBN msg no to do so). Does that definitely mean my connection is lost regardless of the network coming back on?

  • martythetiger GrecianTiger🇦🇺🇬🇷🐯 (@martythetiger) reported

    @NBN_Australia Been trying to get answers through @Telstra for over 24 hours, they are saying they’ll “escalate” with you guys, is there a problem with NBN in Gladesville Sydney 2111? Just be nice to know.

  • dlutzy David Lutz (@dlutzy) reported

    NBN is down again. Last outage was 3 days. Let’s see how long this one will be. @NBN_Australia

  • kaffando Completely over it. (@kaffando) reported

    Is it me or is #NBN really crap?

  • marxdeane Ray Marx & Robyn Deane (@marxdeane) reported

    3. "... $4.5 billion to fix the second-rate copper #NBN, $1.2 billion to compensate #robodebt victims, $20,000 on Cartier watches and millions on his dud #COVIDSafe app?” A surly Morrison delivered a one-word answer ­– “No” – and sat back down ..."

  • mhaslam23 Marcus Haslam (@mhaslam23) reported

    @NBN_Australia could please try and get the issue around Moorabbin, Mentone and Mordialloc sorted asap

  • hipstergeddon Hipstergeddon (@hipstergeddon) reported

    @Michael_60 @NBN_Australia Don’t turn your modem off ! That’s when the problem occurs - it won’t reconnect.

  • TurboJV TurboJV (@TurboJV) reported

    @Aussie_BB This is really quite an outage. I have 3 HFC NBN connections 2 of them up and one really need up is not working. Work NBN is down. How long before this is resolved?

  • JeffArmitstead Jeff Armitstead (@JeffArmitstead) reported

    Hey @iiNet seems to be no NBN cable service in Greenwich NSW again. Any update?

  • leemillburn Lee (@leemillburn) reported

    @PistolRoberts @NBN_Australia Nationwide HFC outage and not a mention on the outages page.... whats the point.

  • dennishcyu dennishcyu (@dennishcyu) reported

    @TPG_Telecom TPG NBN is down at Wantirna VIC. My tpg user name is dennishyu. Please give me a status update.

  • hipstergeddon Hipstergeddon (@hipstergeddon) reported

    The #NBN HFC network is down. :(

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