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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 29
Melbourne, VIC 76
Sydney, NSW 108
Perth, WA 25
Brisbane, QLD 70
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 2
Mildura, VIC 1
Toowoomba, QLD 1
Dubbo, NSW 1
Warragul, VIC 1
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 1
Arumpo, NSW 6
Cairns, QLD 1
Upper Caboollure, QLD 1
Newcastle, NSW 1
Mackay, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Ferrousoxi29174
    Ferrousoxide (@Ferrousoxi29174) reported

    @lesstenny Terdbull is full of ****. Just look at the failure of the NBN and Snowy Hydro 2.0.

  • jshster
    FML (@jshster) reported

    @PieNorthern I haven't had a problem in ages... since we upgraded to NBN high speed. Hate to say it but it might be a tech problem. Although I do get it!

  • jadedfissure
    jaded ( ジェイドフィッシュア ) (@jadedfissure) reported

    @realRick_AUS Out in rural NSW, the max I could get was 50Mbps. And it took 3 months and a really good tech - (who got silenced) to tell me that they had a broken cable on my run and they needed to rerun the cables for about 50 feet. 7 visits I think I have 3 months with nothing before that! And every time it rained, I lost connection for hours I was the middle of the work day. Aussie Broadband were the only ones who kept me sane - NBN itself was (and is) rubbish, but Aussie was amazing.

  • Steve02561496
    Steve (@Steve02561496) reported

    @KatyKray73 How much climate damage did this morons national NBN network cause?

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @basespanker @Batman2242 That was a fttn upgrade with Telco support, but libs called it fraudband due to the minor upgrade so it got scrapped and years later the #nbn was formed to rollout fibre to 93% of premises. LNP got in and decided to do fraudband

  • WhatYouThinkIT1
    WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported

    @ArtistAffame If you don't have a wifi router then you will. The 5G is the mobile network, you connect to the internet via that or via NBN. Usually then it connects to a wifi router.

  • Glenn_SoilAgro
    🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported

    @WheatWatcher @NBN_Australia Our router was supplied but does help when the router says there is no internet connection 🙄

  • ttmoari
    Tim (@ttmoari) reported

    @SydneyCityTV Those horrendous pins are still being worn. WIN News’ product is piss poor compared to NBN News. But the latter will probably become rubbish in time.

  • Russputin2
    Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported

    @Juzira You really should get Full fibre NBN History does not support that view, except in Hansons micro fringe cult & within Murdochs LNP Crime Org.

  • WarkickBrown
    Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported

    @eddit0r @OperationalInc1 Hey wait, if I live in an estate/apartment building that has non-NBN fibre and Telstra don't sell services on it, and I call them to order my USO-guaranteed home phone service and they say no, can I sue them?

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Rexdinasaur I worked with Conroy on the original NBN & built the first site in Kiama, it was a disaster, it cost Transgrid $10 million, not one of NBN management had ever built a network, they had no idea, never understood the unique properties of Fibre cable, Conroy would simply not listen, one deal he did cost $800 million as a stuff up, I walked away & said to my people, everyone of our competitors will chase this, lets chase the business they ignore.

  • purana
    purana (@purana) reported

    The latest in the NBN FTTN connection request for my mum is they are still valuating what changes they need to do on network to connect her. Basically NBN didn't project plan things correctly with the nearby street re-alignment.

  • pfbt
    Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported

    @NBN_Australia Sadly, thanks to Abbott & @TurnbullMalcolm the only NBN I can get is the APPALLING satellite ‘service’. At least once a day, but usually several times a day, the service drops out. Previously reported; NBN ‘tested’ & says it’s OK. IT IS NOT. … 1/2

  • grtdane
    Dane Trethowan (@grtdane) reported

    @TimLooker @ABCaustralia I knew our communications system was down the tube with no stopping it when NBN bought the Copper Wire Network from Telstra and start decommissioning it, we should have had our Copper Network (which served us well) continue to do so along side Fibre etc.

  • FarCueCunce
    FarCue (@FarCueCunce) reported

    Just had the Indian "tradie" experience. Our ISP offered free connection to the NBN fibre network so they sent out the installer. Long story short, I rejected his ludicrous proposal to destroy my concrete slab driveway so they could run the shortest cheapest route of cables.

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