NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 316
Melbourne, VIC 266
Sydney, NSW 227
Adelaide, SA 94
Perth, WA 48
Gold Coast, QLD 4
Rosalie Plains, QLD 2
Central Coast, NSW 2
Sunshine Coast, QLD 2
Canberra, ACT 2
Gawler, SA 2
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Gisborne, VIC 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Ballarat, VIC 1
Camden West, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Judetomyfriends Jude💧🌏🌺 (@Judetomyfriends) reported

    @randlight @mick_minion #Labor have policy to fix the #NBN 👍

  • sean_reynolds_ Sean Reynolds (@sean_reynolds_) reported

    @missfit22627816 @MeckeringBoy @HuffPostPol Then, surprise! Malcolm Turnbull announced the new crippled NBN Co with replacement Telstra executives on the board were buying back all the obsolescent coax holdings of Optus and Foxtel for a further $10 billion to provide a network at one-tenth of the speed of fibre.

  • LindaMSmith6 Linda M Smith (@LindaMSmith6) reported

    When telecommunication is fragmentary bcoz the govt sees the advantage of ppl not being able to get broadcasts that do them down we can understand why the NBN was bungled.

  • sally07 💧Cathy Woods (@sally07) reported

    @mark_r_asser My Android phone runs off iinet. It is fine. Outages can cause those issues. Have you got tower or nbn work going on do you know? How annoying.

  • _stefanadrian Stefan Adrian 🇨🇦🇷🇴🇦🇺 (@_stefanadrian) reported

    @RobertCawood2 Here we go again. This NBN has been a disaster and a disgrace. $40 plus billion and it’s still a piece of crap

  • Gareth_V_Hope Gareth Vanderhope (@Gareth_V_Hope) reported

    LNP=NOT good economic managers Billions lost: —>Cancelled submarines —>Jobkeeper rorts —>Lack of climate change action & poor planning —>Dodgy copper-NBN=reduced productivity —>Pork barrelling 1 trillion $ debt (due to above) No vision for the future #auspol #AusVotes2022

  • JezebelVT Jezebel 🪄Magician’s Assistant vtuber (@JezebelVT) reported

    Rattles cage. NBN stop sucking and fix my internet!!!

  • SMEAustralia SMEA (@SMEAustralia) reported

    YET AGAIN the NBN schedule an outage with no notification to customers. It’s 2022 for God sake. We were half way through a zoom meeting with Singapore! Any chance of a text to give us a heads up? NOPE!!! Very average. Where is the compensation @NBN_Australia for SMEs?!

  • alexkidman Alex Kidman (@alexkidman) reported

    Today in Schrodinger’s Internet: @NBN_Australia is simultaneously telling my RSP that my line will support a gigabit connection, 100% for sure… but refusing to actually allow that to happen.

  • alexkidman Alex Kidman (@alexkidman) reported

    Which (while it’s a first world problem, lots of folks have far worse NBN problems no doubt) is a weird one. I could use the faster speeds (esp. for upload). Both RSP and NBN Co could use the money. Indeed, NBN Co is meant to INCREASE ARPU. I’m trying to help them do that. But…

  • Ex_perdition Home Campo (@Ex_perdition) reported

    @zenbreeeze @Aussie_BB Same problems. I'm about to get nbn involved to see if it's AussieBB or their network

  • Monsta_AU Monsta (@Monsta_AU) reported

    @Aussie_BB Having #NBN issues on #Carramar POI. Any CVC or backhaul issues happening? Tested directly against the FTTC NTD, getting correct DHCP but no data flow. Case 17349218

  • want2_go2_mars Dom Gannon ⏳ (@want2_go2_mars) reported

    @WillSteve1969 @PaulineHansonOz Sorry, NBN uses VoIP for landlines now so I used the new term, my apologies. You phone up to vote, and a person marks the form for you. You don't see what was put down.

  • GerardKiely Gerard (@GerardKiely) reported

    it is surprising that people still support a party that gives us $1trillion in debt , sell off of assets to foreign countries, there is really no tangible assets you can touch, a NBN that is still 120th with speed after upgrades costing $56b, nurse paying more tax multinational

  • Worboys3 Debailly (@Worboys3) reported

    @NickRossTech @JamesPurtill As I said there are costings and analysis to suggest that the delays alone would have would have blown out the cost shared costs aside. The problem is the initial framework of the nbn. Rudd flatly says dumb things like “the nbn was never meant to make money” which is telling.

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