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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 74
Sydney, NSW 106
Adelaide, SA 29
Perth, WA 24
Brisbane, QLD 69
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 2
Mildura, VIC 1
Toowoomba, QLD 1
Dubbo, NSW 1
Warragul, VIC 1
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 1
Arumpo, NSW 6
Cairns, QLD 1
Upper Caboollure, QLD 1
Newcastle, NSW 1
Mackay, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • simonbiddle
    Simon Biddle (@simonbiddle) reported

    @taipan168 Many corporatised, but publicly owned, entities provide great service. NBN is pretty good for example. Even Australia Post isn’t bad. Govt doesn’t have to equal bad and is much more preferable in monopoly and quasi-monopoly environments.

  • LevSzeps
    Lev Szeps (@LevSzeps) reported

    @strangerous10 We already own the NBN, so why can't emergency services be run directly by the NBN?

  • c0n_AU
    Con! (@c0n_AU) reported

    @BeauGiles Typically, no. For the cost of a backup device/SIM/NBN or even Starlink, it would pay for itself in an hour of an outage like this!

  • TCatley
    Cattom (@TCatley) reported

    @Adam_and_EVs I switched to starlink. NBN in australia was crap it kept disconnecting. Couldnt Game. Starlink ( mini dish even ) has been great cost the same, better service and that in a major city.

  • MickKase
    Mick Kase (@MickKase) reported

    @TruthdriverOn Telstra is a dinosaur. The sooner Australia realises this, the better. The NBN has been a sad episode in Australia's history and continues to be. Snowy 2.0 is a disaster and will continue to cost Millions and may not even operate. Federal Gov. is the problem. Are you awake yet!

  • VoteLewko
    Daniel (@VoteLewko) reported

    @mich___l @2GB873 That doesn't help the thousands of homes who are still without NBN many years and many billions of dollars later.

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

  • nathan_knows
    VersionNaught (@nathan_knows) reported

    @strangerous10 A lot of people forget the NBN was in part to shift the fixed broadband service monopoly from Telstra.

  • Fremean
    A guy down under (@Fremean) reported

    @AngusTaylorMP **** no you guys are just another flavour of Labor. I haven't forgiven you for ******* the NBN or introducing the ekaren position the labour is now using to force censorship and probably digital ID

  • proudwhiteozzy
    ProudWhiteAustralian (@proudwhiteozzy) reported

    Australia is such a third world ********! Albanese has flooded this country with parasites, couple that with the fact that every nbn crew I see is full of browns and blacks, explains why I pay a **** ton of money for ******* dial-up speed Internet in 2026. JFC.

  • Mezmarr
    Mezmarr (@Mezmarr) reported

    @NBN_Australia Working hard! More like hardly working! It's been nearly 24hrs since it went down with no updates, no notice of what's actually wrong. NBN being government funded as well, is so ****!

  • keenkellie1
    KR (@keenkellie1) reported

    @FinancialReview Seriously just take the last two major projects snowy 2.0 and nbn you get cost blow outs, inefficiency and poor returns, instead of your retirement money compounding at 7-10% in the best companies on earth what could go wrong

  • WhatYouThinkIT1
    WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported

    @ArtistAffame If you don't have a wifi router then you will. The 5G is the mobile network, you connect to the internet via that or via NBN. Usually then it connects to a wifi router.

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    It is grand final day for that very failed ex labor fool Pommie Stephen Conroy. At his presser he is lying his arse off. It is time @SkyNewsAust must dump this labor liar Conroy. Remember when he was the minister for the NBN his budget was $8.4 billion and a build time of 8 years Pommie Conroy is just another labor fail Enough @SkyNewsAust We do pay subscriptions to you Show us some respect!

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