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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 151
Brisbane, QLD 102
Perth, WA 55
Mackay, QLD 1
Melbourne, VIC 94
Adelaide, SA 49
Arumpo, NSW 9
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Hobart, TAS 2
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Long Forest, VIC 1
Holmesville, NSW 1
Warragul, VIC 1
Cairns, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • optus_help
    Optus Help (@optus_help) reported

    @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

  • _Testflight_
    Testflight (@_Testflight_) reported

    @Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet

  • rompastompa82
    rompa82 (@rompastompa82) reported

    @colonelhogans Where were you when Murdoch donates to the major parties to buy things that help him.. look at the nbn fiasco ended up costing Australians billions but they did as he wished..

  • damatically
    ♡Dama♡ (@damatically) reported

    Im liking league of dreamers books oh man...this is bad. I hope they do more free option event tbh but then again their choices is relatively cheaper but still. Law of the Beast is having a free play event and im loving it! I only downloaded LOD for NBN but now hhhh

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    No idea exactly who's staying and who's going (we'll likely find out soon enough), but one hopes Nine proper or 2HD/the Super Radio Network* may pick up some displaced NBN staff. *Come on, ex-NBN News talent can't be any worse than some of the presenters they've got right now!

  • DamnImDeadAgain
    Gibbo (@DamnImDeadAgain) reported

    @news_australian No way he gave a sub par NBN service and every thing that he touches turns to crap

  • SteveWoosnam
    Steve Woosnam (@SteveWoosnam) reported

    @ichimikichiki @Lisa9Sophia The NBN is still one of the biggest waste of money in Australia's history. The government never had any business sticking its nose in.

  • shanihashmi
    Hasaan (@shanihashmi) reported

    @sharmilafaruqi Pakistan should seriously consider an expanded National Broadband Network (NBN) style rollout similar to Australia’s model. A nationally coordinated fiber backbone could reduce duplication, improve rural connectivity, lower long-term infrastructure costs, and ensure faster, more equal internet access across the country.Private ISPs can still compete at the retail level, but broadband infrastructure itself should be treated as a long-term national strategic investment. At the same time, Starlink licensing should move quickly through the Pakistan Telecommunication Authority. To capture the market, Starlink will likely introduce pricing that is affordable for ordinary people, especially in underserved and remote areas.

  • moresunshine_1
    John Cas (@moresunshine_1) reported

    @Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!

  • Stoxxie
    David Lee (@Stoxxie) reported

    @Liberty_Itch @DavidLeyonhjelm This is an incredibly poor editorial on the NBN. A waste of my time in reading it

  • loftwah
    Loftwah (@loftwah) reported

    Australia’s biggest fumbles I have seen in my lifetime so far have been missing the boat on nuclear in the 90s (I don’t believe it is worth it today) and the NBN. Anyone who caused their poor outcomes should be strung up for it.

  • jendudley
    Jen Dudley-Nicholson (@jendudley) reported

    Four days with no NBN. We were promised a fix today but the 4G network fell over from overuse instead. Thinking about investing in puppets and more paper books.

  • Hymie313
    Chris from Katunga (@Hymie313) reported

    @Carlsie555 Depends if it is a provider or NBN hardware issue. We’ve found Aussie Broadband to be good to deal with and reliable. I can’t remember who the kids are with. I’d have to check.

  • CAweir1993
    Connor (@CAweir1993) reported

    NBN News getting shafted for Sydney news is not gunna go down well

  • aussiExau
    AussiEx.au (@aussiExau) reported

    @Kgeeme @MRobertsQLD Totally agree, mate. That Hydro monstrosity and the FTTN NBN were a real waste - billions down the drain and we’re still stuck with rubbish speeds. How’s it been affecting you where you are?

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