NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 273 |
| Sydney, NSW | 215 |
| Brisbane, QLD | 196 |
| Adelaide, SA | 120 |
| Perth, WA | 49 |
| Sunshine Coast, QLD | 3 |
| Barrington, TAS | 2 |
| Connewarre, VIC | 2 |
| Rosalie Plains, QLD | 2 |
| Gisborne, VIC | 2 |
| Central Coast, NSW | 2 |
| Gold Coast, QLD | 2 |
| Newcastle, NSW | 1 |
| Mile Bridge, VIC | 1 |
| Upper Freestone, QLD | 1 |
| Coomera, QLD | 1 |
| Toowoomba, QLD | 1 |
| Rockhampton, QLD | 1 |
| Katoomba, NSW | 1 |
| Dubbo, NSW | 1 |
| Penola, SA | 1 |
| Bundaberg, QLD | 1 |
| Treeby, WA | 1 |
| Goombungee, QLD | 1 |
| Wollongong, NSW | 1 |
| Colac, VIC | 1 |
| Cornwallis, NSW | 1 |
| Tanunda, SA | 1 |
| Elizabeth, SA | 1 |
| Baradine, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Adderton
(@peter_adderton) reported
@NBN_Australia @Aussie_BB these two companies are an absolute disgrace and Australian broadband service is honestly the world's biggest embarrassment and shows why a government should never be allowed to build and own broadband infrastructure ever..
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Dave
(@davidslvma) reported
@Telstra @NBN_Australia Currently we’re back online. But then we will get upload drop down to 1/0.5, and download drop to 20/30, and sometimes just completely disconnected, and then it goes back up. Same problem we’ve had for 6 weeks now.
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Bushy
(@Bushy24833865) reported
@StephenJonesMP **** your a ******** . The LNP inherited the NBN and NDIS and got us through the Covid pandemic with jobkeeper payments. Arn’t you forgetting the surplus handed to Labor when Rudd got elected. He soon pissed that up the wall
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UseYourBrain
(@PlsUseYourBrain) reported
@murpharoo Pushing nuclear to fix the energy crisis is like pushing fax machines to fix the NBN problem.
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Dave
(@davidslvma) reported
@Telstra / @NBN_Australia another day and another outage. There are NO CONFIRMED outages in our area on Telstra or NBN side. Can someone PLEASE tell me what the hell is happening in the Bass Hill 2197 area? We’ve had this ongoing now for over 6 weeks.
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Greg Blue
(@gjblue) reported
@tofar1 @Telstra In an urban setting, fibre to the node, changed provider and speed is crap, new provider investigate and decide its a network problem and they cannot help, only difference I can see is new modem, looking likely I will have to go back to old provider, nbn don't want to know
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Rowan Brookes
(@DrRowanBrookes) reported
Dear @NBN_Australia, We have been waiting for our connection for three months now. Any chance this could please be completed soon? 2 people WFH and 3 children without working internet really kind of sucks
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🐝CharmsVic🍩🍩
(@CharmsYahoo) reported
@news_australian Then on ABC Afternoon Briefing - Angus Taylor started mouthing that LABOR would be WASTING $80billion on the NBN Like fixing the LNP debacle on NBN was not needed even through everyone saw how woefully bad LNPs failed NBN service was in the Pandemic
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WellRed
(@SmugBundt) reported
@MFWitches Secular society; public education funding vilification laws particularly (RDA); universities; Medicare; NBN; NDIS; Centrelink; ABC; Public service; trust in government. Off the top of my head.
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r3toric
(@r3toric) reported
from
Melbourne, State of Victoria
@NBN_Australia @southeastwater @BaysideCouncil It's terrible and I wont be doing anything other than this. That's fine, we'll just wait till the whole street goes down and you have to drain the pits. It's reported. You know about it as does everyone else in this public tweet. Service provider is also in this tweet. Thank you.
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Justin Kudnig
(@CaptainCanola) reported
@tofar1 @Telstra Had to actually get Starlink in Melbourne suburb and now awesome internet with >200Mb downloads. Telstra NBN usless and their service is even worse #TelstraTerrible Soon will be changing phones to another provider also.
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Brad Evans
(@BradLifestyle) reported
@NBN_Australia Yes.. we all have "equally" poor internet services from NBN. How about you quit the virtue signalling and deliver decent connections 🤔
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Pixel Shaun
(@PixelShaun) reported
Home #NBN delayed once again. NTD box installed in march, connection delayed to 24/5, then 6/6, now 29/6. Really disappointed in @NBN_Australia's service. Shouldn't take upwards of 5 months to get 1 house connected. #nbnAustralia
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John Scott McDougall
(@Geo_Doogie_JMac) reported
@eat_pie @HamishAlcorn @John__Donegan VFRBs - long life stationary solutions - recyclable chemicals. Albeit the investment to add 20% of current renewables looks like an NBN sized investment or bigger. But imagine state (Federal) owned base load power to retail consumers, surely the peak price would come down...
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Prime Minister of Australia News 🌻
(@AustraliaPM) reported
@MFWitches Everything 2.0. NBN 2.0: Slower. More expensive. Late. Gonski 2.0: More money for private schools. #wtf Snowy 2.0: No business case. More expensive. Late. NDIS 2.0: Underspent to prop up budget. Banking RC 2.0: Roll back the few recommendations that were implemented.
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