NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 49 |
| Warragul, VIC | 1 |
| Sydney, NSW | 208 |
| Brisbane, QLD | 88 |
| Perth, WA | 45 |
| Melbourne, VIC | 110 |
| Arumpo, NSW | 1 |
| Cairns, QLD | 1 |
| Hobart, TAS | 3 |
| Parramatta, NSW | 1 |
| Ashfield, NSW | 1 |
| Logan City, QLD | 1 |
| Ocean Shores, NSW | 1 |
| Gold Coast, QLD | 5 |
| Toormina, NSW | 1 |
| Junee, NSW | 1 |
| Portarlington, VIC | 1 |
| Geelong, VIC | 1 |
| Thirlmere, NSW | 1 |
| Newcastle, NSW | 1 |
| Colac, VIC | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Chad (@OTheChad) reported@MarkoMatvikov Last time I was with them it was a challenge to escape, so I never went back, I had a bad experience with canceling Vodafone too. With Aussie they are good but still have to deal with the NBN monster 👿
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Box of Rocks (@frankbcdn) reportedNever forgive these mealy-mouthed figure fudgers and their second rate outcomes. The #NBN 🤬
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Dave Jones (@eevblog) reported@asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.
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Teo (@TeoMorabito) reportedI just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously
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Drooling Drummer (@5BNylonTip) reportedBetween the NBN upgrade and my new drive, I downloaded a 10GB movie last night in 4 minutes! I was astounded. Came back with a cup of tea, prepared to spend half an hour or so waiting, and it was done and part way through another. On an unrelated note, **** Disney.
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Michael Brennan (@Michael44814776) reported@BamBam0667 @EnergyWrapAU No, nbn has cost far more due to LNP. LNP original costing: Promised $29.5B (2013 election); revised to $41B in Strategic Review. The evidence is that in the caucus , as detailed in Turnbull’s book, Abbott simply wanted LNP to be contrarian about nbn. They stopped the fibre rollout and replaced it with copper. At the time, LNPs message that nbn would go over budget was favoured due to a complicit media. For instance, when the ABC science editor did a comprehensive comparison between labour’s FTTP and LNP copper, the report was spiked until after the election, due to ABC management wanting to appease LNP. Then, under LNP, ABC did not have a science editor. Consider the subsequent dearth of reporting by ABC in following years about the biggest infrastructure project ever. Consider that Turnbull appointed a former business associate to be chair of ABC whilst a Director of NBN snd whilst a ceo of a supplier to NBN with a $100m contract for design and fabrication of copper based distribution boxes, which have subsequently been removed. So there is no surprise that the public were force fed the line that all that glitters is copper. The reality set in when the deterioration of the copper network became apparent to punters. The cost of NBN is now at approx $50B with $54B to 2030 to due to the replacement costs of LNPs copper systems with fibre. So Abbott and Turnbull cost the country many billions not to mention the years of misery and lost productivity by prolonging the copper network.
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Econo ad absurdam (@econoadabsurdam) reportedWhen the ALP talks up something like the NDIS or the NBN and says that it will help increase productivity, what do you think they mean
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Michelle Burrows (@ChelleAB) reportedI’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.
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Lilen (@Lilens) reported@chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me
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The Raven (@The_R_a_v_e_n_) reportedJFC NBN is absolutely dog ****. The 3rd world has better internet than this amateur backwater **** show. A monopolised racket propped up by taxpayers just like the ABC @NBN_Australia
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marvin murdon (@MMurdon74801) reportedNDIS needs a royal commision and total revamp , never fit for purpose another back of an envelope idea from Labor , like the NBN
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Candace Tomlinson (@aukuschampion) reported@EnergyWrapAU That’s okay, the NBN is the most expensive internet on the planet. The NDIS is the most expensive support scheme for disabled people on the planet. But Australians can afford it! Can’t you? Journalists surely can, why else wouldn’t they complain?
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SydneyCityTV (@SydneyCityTV) reportedPersonally, I still reckon Jane Goldsmith should be included in the mix as Nine have continued to give her network fill-in roles even after the announcement that NBN is going to WIN. Jayne Azzopardi you'd think, is more likely to fill-in for Sarah Abo as co-presenter of Today.
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nbn® Australia (@NBN_Australia) reported@Peter_Strachan During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know. 1/2
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Michael Brennan (@Michael44814776) reportedNo, nbn has cost far more due to LNP. LNP original costing: Promised $29.5B (2013 election); revised to $41B in Strategic Review. The evidence is that in the caucus , as detailed in Turnbull’s book, Abbott simply wanted LNP to be contrarian about nbn. They stopped the fibre rollout and replaced it with copper. At the time, LNPs message that nbn would go over budget was favoured due to a complicit media. For instance, when the ABC science editor did a comprehensive comparison between labour’s FTTP and LNP copper, the report was spiked until after the election, due to ABC management wanting to appease LNP. Then, under LNP, ABC did not have a science editor. Consider the subsequent dearth of reporting by ABC in following years about the biggest infrastructure project ever. Consider that Turnbull appointed a former business associate to be chair of ABC whilst a Director of NBN snd whilst a ceo of a supplier to NBN with a $100m contract for design and fabrication of copper based distribution boxes, which have subsequently been removed. So there is no surprise that the public were force fed the line that all that glitters is copper. The reality set in when the deterioration of the copper network became apparent to punters. The cost of NBN is now at approx $50B with $54B to 2030 to due to the replacement costs of LNPs copper systems with fibre. So Abbott and Turnbull cost the country many billions not to mention the years of misery and lost productivity by prolonging the copper network.
Check Current Status