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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 102
Perth, WA 57
Sydney, NSW 148
Melbourne, VIC 96
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Adelaide, SA 46
Hobart, TAS 2
Arumpo, NSW 8
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Long Forest, VIC 1
Holmesville, NSW 1
Warragul, VIC 1
Cairns, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • BasakaAU
    Alan@7th両日 (@BasakaAU) reported

    Seems like NBN is back up after it went down yesterday morning, phew

  • LibertariansNSW
    Libertarian Party NSW (Liberal Democrats) (@LibertariansNSW) reported

    The Libertarian Party believes in reducing government involvement in the economy. We would Reduce ATO staff by at least half over 5 years because flat tax rates will require less compliance staff, and it is essential to reduce the possibility of the tax system regrowing; similarly, scale back agencies such as the Australian Securities and Investments Commission and Australian Competition and Consumer Commissioner and the laws they administer; and sell government business enterprises, including the NBN, ABC, SBS, and the Future Fund, and use the proceeds to pay down debt. By removing bureaucrats and simplifying tax, we will have a more prosperous country. #smallgovernment #libertarian

  • frank_rosh
    TheProfit (@frank_rosh) reported

    @DrewPavlou Our NBN home connection was down for 3 days this week . We have coax (HFC) cable in our suburb.. which is 90s technology

  • TayaNielsen2
    Taya Nielsen: StuffTrump! ICE OUT! (@TayaNielsen2) reported

    Chifley established the PBS. Whitlam built Medibank. Keating started national superannuation. Hawke dumped tariffs to help Aussie farmers & their exports. Rudd built the NBN. Gillard built the NDIS. So, what exactly DID the LNP do in all those years??

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @GamewithDave The only network connected devices I own are my Windows desktop PC, my HMD Pulse+ Android phone, my ISP-provided TP-Link router and my ISP-provided NBN FTTC NCD modem. I refuse to buy any of the "smart" crap.

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

  • dbmgreen
    DBMG 🇦🇺 (@dbmgreen) reported

    @Peter_Fitz I was a Young Lib at UWA. Tea & Fairy Bread with Mal Fraser @ Sir Charles house. Volunteered. I was sliding but NBN was the last straw. AUS needed a statesman we got Abbott. :( Volunteer for an independant now. Unlikely to support libs ever again. If they are around that is.

  • AiCaterpillar
    Charlie (@AiCaterpillar) reported

    @AlboMP Running out of the trust now. Can you even just fix the internet? NBN outage for 3 weeks is a joke. New CGT rule is another joke

  • DayvdAllen69876
    Dayvd Allen (@DayvdAllen69876) reported

    Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @pointman69 @CefaiJason @robb_j_m 10 years and $30b wasted on LNPs stupid idea. All the whole Turnbull invested in fibre rollouts in Europe and the supplier of copper to the nbn

  • CatManSturty
    Stuart the Catman (@CatManSturty) reported

    @algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.

  • TheNoisyTrunk
    The Noisy Elephant (@TheNoisyTrunk) reported

    @Goyoubays @bob_parto You are such an uninformed ****** that we'd bet you support One Nation, you dim cooker. The original NBN planned and started by Labor was FTP all the way and was NEVER going to be funded by the telcos, you idiot bath scum ring. The Libs ****** it by changing it with their "Technology Agnostic" prayer using a cobbled together FTN. Go back to bed and fiddle with yourself like you were before you posted your dimwitted, uneducated reply. Take tissues. ******* idiot.

  • aussiExau
    AussiEx.au (@aussiExau) reported

    @Kgeeme @MRobertsQLD Totally agree, mate. That Hydro monstrosity and the FTTN NBN were a real waste - billions down the drain and we’re still stuck with rubbish speeds. How’s it been affecting you where you are?

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @robb_j_m abandoned nbn fixed wireless service, so many outages, so many years paying for speeds they could not deliver, local shop could not run eftpos over it, even on a business plan. i'm on starlink now, stable, fast and only $9 a month more than nbn for 4 times the speed.

  • PJbird_01
    P J Bird 😷 Vaxed 🎶 🌈 🇺🇦 🇯🇴 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PJbird_01) reported

    @suzanne2222 Another LNP disaster just like the NBN has cost Aussies billions to fix

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