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NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • orstraya
    Orstraya (@orstraya) reported

    @eevblog How can an organisation like NBN not have its own HDD crews or a contractor on standby? Why does it need council permits to carry out emergency works when federal law lets telcos basically do what they want?

  • ezzh_
    Ezzeddine | عزالدين (@ezzh_) reported

    @m1nhaxo Paying $120 a month for 750 mbps but we’ve been only getting 150-300 on a good day because of this garbage nbn And they won’t send us a new modem we’ve had this one for 10 years now through 5 different houses

  • Ferrousoxi29174
    Ferrousoxide (@Ferrousoxi29174) reported

    @highbrow_nobrow @Acyn Can we put this charlatan on mute. His NBN fix was a disaster. His hydro scheme also a disaster. Shut up Malcom. You are clearly an imbecile.

  • diss_presso
    Max (@diss_presso) reported

    @BrowntownBrew @robb_j_m But real world demand was lower as no zoom or Netflix. But anyway - it’s moot. The government could buy every Australian household a starlink dish (2.5x faster than NBN) for <$6B - and we’re still not finished, having spent 10x that. The doomed NBN had the absurdist aim of connecting every sleepy country town with top shelf fibre whilst legally enforcing slow internet in our metropolitan centres (the only places where fibre is even economically viable). This is exactly what the libs predicted at the time and were ridiculed for it. How about just connect the high population centres (you know, the ones who actually need the internet for their livelihoods) and let rural people move to the city if they want 1gbps, and then later spent a few billion buying the rest starlink if we really wanted to continue pissing money up the wall (or just letting them buy it themselves, with their own money, if they really wanted it). You aren’t angry enough.

  • Peter_Strachan
    Peter Strachan (@Peter_Strachan) reported

    @NBN_Australia, I have had no NBN service since the 11th of April in Cottesloe, WA. The date for reconnection keeps moving out. Do you have any serious information on when it will return and what is the problem?

  • AlexandraOn1ine
    Alexandra Online 💅 (@AlexandraOn1ine) reported

    I have read...so much BL... Due to my NBN....still being down..... WHY AUSTRALIA WHY 😭

  • Michael44814776
    Michael Brennan (@Michael44814776) reported

    @BamBam0667 @EnergyWrapAU No, nbn has cost far more due to LNP. LNP original costing: Promised $29.5B (2013 election); revised to $41B in Strategic Review. The evidence is that in the caucus , as detailed in Turnbull’s book, Abbott simply wanted LNP to be contrarian about nbn. They stopped the fibre rollout and replaced it with copper. At the time, LNPs message that nbn would go over budget was favoured due to a complicit media. For instance, when the ABC science editor did a comprehensive comparison between labour’s FTTP and LNP copper, the report was spiked until after the election, due to ABC management wanting to appease LNP. Then, under LNP, ABC did not have a science editor. Consider the subsequent dearth of reporting by ABC in following years about the biggest infrastructure project ever. Consider that Turnbull appointed a former business associate to be chair of ABC whilst a Director of NBN snd whilst a ceo of a supplier to NBN with a $100m contract for design and fabrication of copper based distribution boxes, which have subsequently been removed. So there is no surprise that the public were force fed the line that all that glitters is copper. The reality set in when the deterioration of the copper network became apparent to punters. The cost of NBN is now at approx $50B with $54B to 2030 to due to the replacement costs of LNPs copper systems with fibre. So Abbott and Turnbull cost the country many billions not to mention the years of misery and lost productivity by prolonging the copper network.

  • econoadabsurdam
    Econo ad absurdam (@econoadabsurdam) reported

    When the ALP talks up something like the NDIS or the NBN and says that it will help increase productivity, what do you think they mean

  • TonyMemandqvy
    Tony Meman (@TonyMemandqvy) reported

    @cjoye Sell the NBN? Yeah because when we sold the electricity network, that worked out well for prices. Bringing CGT in line with tax on wages is going to be one of the fairest tax decisions made. Nothing will change otherwise businesses would have left for a tax haven already.

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @comical_engr @EnergyWrapAU And the NDIS was created only a couple of months before the Abbott government was elected. The NBN had actually reached target per premises cost just as Abbott/Turnbull “paused” it. Their MTM system was ******** up.

  • inter_miki
    Milan 🇦🇺🇷🇸 (@inter_miki) reported

    @designerontheru @AvidCommentator That's because the prices for 500 is the same as 100 which is a big problem because the ISP makes hardly nothing from your $95 to begin with. Maybe $5 as they take all the risk and NBN makes all the money

  • JayJay1094727
    Jay Jay (@JayJay1094727) reported

    @eevblog Seems like NBN is pushing down stream providers to jump off 5G to NBN. Which sucks because it’s stifling competition and providing a worse service at a more expensive price

  • daniel647543
    daniel (@daniel647543) reported

    @techAU @robb_j_m It didn't work for everyone. I'm 1.5km by road from my exchange and yet everyone here has ****** wireless NBN, which manages to be both more expensive and slower than Starlink, with somehow higher pings than sending a signal to space and back. Everyone has Starlink here now.

  • NBN_Australia
    nbn® Australia (@NBN_Australia) reported

    @Peter_Strachan During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know. 1/2

  • Communal_Noodle
    Communal Noodle (@Communal_Noodle) reported

    @eevblog NBN stands for "No Bloody Network" sometimes.

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