NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 309
Sydney, NSW 241
Melbourne, VIC 193
Adelaide, SA 76
Perth, WA 54
Gold Coast, QLD 6
Ballarat, VIC 3
Canberra, ACT 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Upper Caboollure, QLD 1
Orange, NSW 1
Sunshine Coast, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1
Bordertown, SA 1
Thirlmere, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DamienBoath Damien (@DamienBoath) reported

    @Cruedevil Can you make it fail somewhat. Like buffer a lot.... Then explain "this is the NBN using copper still"

  • Snap_rz Snap (@Snap_rz) reported

    @BlancheyTV Get NBN in nz easy fix

  • JETHRO_D_DUDS 👊🏻 Geoff Cox 👊🏻 Scomophobic union thug. (@JETHRO_D_DUDS) reported

    @dingos1946 Welcome to LNP NBN. The copper has been there many years, being flooded in the pits, and corrosion has set in. Labor had a better plan. You don't hear Campbelltown residents complaining, as the Labor NBN covered our area before the Libs chopped the **** out of it.

  • bkbaguley kbaguley (@bkbaguley) reported

    @RawsonLana .Yes CNN would be excellent!!! The reporting on NBN 3/9 glossed over the Morrison fabrications ...and ABC didn't report the Pfizer response correcting Morrison 's announcement. Australians are not being kept properly informed ... and this Government is letting us down badly.

  • Bartlett_DJ David Bartlett (@Bartlett_DJ) reported

    Seriously @NunaBball - can you upgrade your NBN connection please. Your live streams are the worst in the country. #nbl1

  • Skepticate Russ Cargill (@Skepticate) reported

    @NancyGeorges @Ausgrid @Ausgrid has given us less than a week's notice of an 8hr planned outage from 8am to 4pm. That's on the first day back at school for the term. Health orders mean we must work & school from home, which for us relies on electricity & nbn. Some heating would be nice too.

  • Optus Optus (@Optus) reported

    @GoranAndonovsk1 Hey Goran, we're sorry for the runaround. We'd like to look into your NBN Activation Order. Could you please DM us with your service address and any reference numbers that you've received. This way we can investigate once we verify a few details - Ness

  • cestirene Ireneeeee 😷 (@cestirene) reported

    @Optus is there any nbn outage in Leichhardt? Have been experiencing very slow speed whole evening till now , rebooted router dowsn't help.

  • elsy_n Elsy F. N. (@elsy_n) reported

    @AZKARKOUR Days ago, NBN news showed a report saying that the problem was solved and people don’t have to wait to anymore for their luggage. The audacity!

  • AnnieWyer Spikeyhair (@AnnieWyer) reported

    @johnsy123aus It’s because this government has taken us back to the 1950’s, that’s the speed they work at. Don’t forget Abbott ruined the NBN, so everything works at a very slow pace now…..we’ll be back to smoke signals if they get re-elected.

  • ReganAM2210 Reegs (@ReganAM2210) reported

    @phazzles My parents have a fully kitted out house so it’s not going to be too terrible. Just terrible nbn

  • arzi44 arzi (@arzi44) reported

    @Optus nbn still down after a day for 2765, cheers

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • astacopsis David Turner (@astacopsis) reported

    @ABCthedrum @criprights Vaccine roll out has be poor for all concerned, MSM print article after article complaining about it daily. Mind you we couldn't build a canoe, get the NBN on budget nor the NDIS. Do people really think we can get the management of COVID or vaccinations right?

  • Philkx2 Phil Kalogeras (@Philkx2) reported

    @davidbewart I have a *little* sympathy for MT and NBN. He was handed a poison chalice deliberately by Abbot to split him off from a support base. Abbot hates the NBN with a burning passion for costing him an election.

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