NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 289
Melbourne, VIC 164
Brisbane, QLD 134
Adelaide, SA 57
Perth, WA 50
Hornsby, NSW 3
Launceston, TAS 2
Sippy Downs, QLD 1
Mandurah, WA 1
Mackay, QLD 1
Cairns, QLD 1
Moruya, NSW 1
Gympie, QLD 1
Gold Coast, QLD 1
Gawler, SA 1
Stoney Creek, QLD 1
Whyalla, SA 1
Foster, VIC 1
Hobart, TAS 1
Mount Compass, SA 1
Canberra, ACT 1
Shepparton, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Camelli79450301 Camellia (@Camelli79450301) reported

    @sooozees713 I can honestly say I haven't voted LNP since '94. Labor will fix the NBN but will be crucified for it. Any time they fix a problem this happens.

  • kel_radford Kel Radford♿🇦🇺💉💉💉 (@kel_radford) reported

    @MrKRudd Kevin what we have at the moment with slomo is a true disaster, he is driving us down a mountain. The NBN you designed has been turned to crap. It doesn't work like it should. In my area Redcliffe they are constantly have to fix it. I wish we still had you in gov. I really do.

  • Jerrrrson Jerrrrson (@Jerrrrson) reported

    @TroyBramston @LalitaMathias Conroy who was so desperate to get NBN numbers up he did a deal with Telstra so they’d drop their PSTN phones and force all their customers over to NBN phones. He got his numbers up, for phones not internet, and old people ended up with a phone that didn’t work in a blackout.

  • bachovski 0xbb (@bachovski) reported

    "An unplanned power outage is affecting the network" since 8am. @NBN_Australia any updates or ETA on resolution?

  • yomikestevens 🧔🏻‍♂️ M I K E (@yomikestevens) reported

    Grrrr mah nbn is down

  • ericlindsay Avoid crowds, interiors, chatting. Eric Lindsay (@ericlindsay) reported

    @ElMuggs I can’t imagine any reason why Services Australia would want to contact me. However sometimes government bodies decide they should help out somehow even without contact. You found a better page to look up than I did. Mind you, NBN died here around 10 a.m.

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported

    @BazzaCC Agreed. But I guess @AustralianLabor are looking at a full suite of, pay rates to increase i.e. nursing home staff, funding to restore (i.e. NDIS, Medicare, ABC, CSIRO etc.), LNP problems to fix (enviro, NBN) new investments etc. Picking their battles, within a budget? Tough gig.

  • peteperth Pete Perth (@peteperth) reported

    @gil_hardwick @AlboMP Is training more nurses a strange concept to grasp? NBN shouldn’t even be an issue in 2022 - your lot wrecked the concept from the beginning. Go further back & Howard sold the entire country’s network of underground comms conduits to ‘balance the books’. Still costing us.

  • ytc8438 Ty (@ytc8438) reported

    @PaulHaw76924422 @BenWoodSay @SenatorWong You have no idea. 5G is ****, not super fast, is slowed by congestion and distance. Starlink is owned by Musk and is even slower. And US has 1 Gbps fibre for cheaper than NBN crap in Aus. The US is also bigger than Aus. LNP ****** it up, Australia has ******** internet

  • IBraddles its_braddles (@IBraddles) reported

    @Telstra Can someone please tell me why i’m being given the run around when all i want is my internet to be fixed, have had constant dropouts since 30/03/22, and keep getting told “it’s NBN’s issue, it’s Telstra’s issue” oh and the blatant lying from the faults staff, yeah…..

  • MgamesTb Phili (@MgamesTb) reported

    @pumbaalicious1 That seems like an issue on NBN's end or it could be a faulty modem.

  • PaulHaw76924422 Paul Hawkins (@PaulHaw76924422) reported

    @ytc8438 @BenWoodSay @SenatorWong Other nations your compare against have larger populations and are not spread out like Australia… so you support wasting money on nbn to a house 100 km near their newest neighbour …you cannot compare australia against other nations as it is idiotic

  • AngelaWallisM1 Angie W M (@AngelaWallisM1) reported

    @NBN_Australia @bachovski At first it wouldn't connect at all just north of Woolgoolga, now it's agonisingly slow. The NBN service here is atrocious: always slow. Welcome to technology in Australia.

  • Farmer_Dave999 David Ward (@Farmer_Dave999) reported

    @farmagro1 Many farmers not only love tech but couldn't get things done as efficiently as they do currently without it Even more would be used if they had access to cheaper & faster internet, rather than the current NBN satellite service provides

  • TThetabbycat Tom TheTabbyCat (@TThetabbycat) reported

    @missrobinson It depends what “things” they have in mind. Some might be confused as to what level of government does what. Some might want a juicy spot of barrelled pork. Others have some genuine federal level issue that particularly presses hard there locally (e.g. bad NBN, etc)

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