NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 303
Melbourne, VIC 235
Sydney, NSW 227
Adelaide, SA 69
Perth, WA 65
Gold Coast, QLD 4
Ballarat, VIC 3
Canberra, ACT 3
Sunshine Coast, QLD 2
Gawler, SA 2
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • bbaen_g 𓍼nova𓍯⁷ (@bbaen_g) reported

    @hopewithhoseok OMG HAHA PLS NBN SUCKS

  • MartinSosus Teddy Pocketwatch (@MartinSosus) reported

    @abcnews The NBN is so bad people are dying

  • MarcelDimoski Mars Oz (@MarcelDimoski) reported

    Thanks to @SpaceX starlink NBN will be dead in rural areas and even city areas where connection speeds are slow. Even those in 4G areas sky muster and even cable will all need to switch to starlink. Thanks to @TurnbullMalcolm NBN will loose even more customers. Class action ACMA

  • cold_shuga Katrina L. Hill (@cold_shuga) reported

    @JasmineQuilter @samhudson46 I think you need to talk to someone ... regional are suppose to have appropriate service. A friend has nbn as a satellite hook up instead. I use to visit Maccas and use their wifi to watch things ... and the library. Mine was copper until a year ago (now I am in the city tho!)

  • trooper200 Paul Cooper (@trooper200) reported

    @NBN_Australia Yeah, @Aussie_BB went down yesterday at least statewide for about an hour, but haven't had issues since then.

  • SimonTWolf Fr. Simon T Wolf CLDD (@SimonTWolf) reported

    @NBN_Australia anything being done about the Reservoir, Victoria outage? I bought new mesh WiFi equipment to install... I'd like to...

  • sh1t4ssAgain 𝓼𝓱𝓲𝓽𝓪𝓼𝓼 (@sh1t4ssAgain) reported

    @Yorktow62406944 @bunnygirlava Government. They've only JUST now started to put in NBN. I personally use satellite internet because of my location, and that **** isnt legally allowed to have an unlimited bandwith cap, shits absolutely ******.

  • SLBaldry Sascha B 🚑👩🏼‍🎓 🚜🌈 (@SLBaldry) reported

    @cliffreid @Aussie_BB I regularly switch to my phone hotspot to keep my home desktop online. Different times of day just overwhelm nbn service and we have continuous drop outs. It’s been very disappointing (not with Aussie bb)

  • MonaLocaaa Mona Loca (@MonaLocaaa) reported

    Flip as an NBN provider: TERRIBLE!!!

  • Mythrum1 Mythrum (@Mythrum1) reported

    I’m gonna go now Internet’s being a ******* MASSIVE ******* **** YOU TELSTRA AND **** THE NBN figuratively of course

  • KJP3333 Kylie P (@KJP3333) reported

    @droverdriver61 They are so bad, that some forget the NBN disaster. That was pure treason. Not to dismiss the list above, the utter stupidity of what they did with the NBN is so symbolic, so glaring an example of their incompetence and corruption, it should always be near the top of any list.

  • benjiwootto Ben (@benjiwootto) reported

    @Telstra hi is there an issue with NBN in the Eglinton area in NSW?? Someone mentioned issues on a group Facebook site 6hrs ago. Been at work all day and not working properly since been home for half an hour.

  • JaneWar08883505 Jane Ward (@JaneWar08883505) reported

    @BabaTOlanguage @samanthamaiden @newscomauHQ He is woeful. Federal have privatised so much they don't have much left to do. But what they are left with is a mess. Aged care, robodebt, NBN. The states and council provide public service. Meanwhile he is weak. His ministers weak. All tears and sick leave.

  • CroissantPig Nick Lomman (@CroissantPig) reported

    @NBN_Australia It's been weeks since I've request NBN and still nothing :( I've called my provider who has assured me the ball is in your court and they have sent a request to have the service turned on but nothing. Moving into a place with a NTD installed shouldn't take weeks to connect 😟

  • ktthscenery han⁷🧷🕷 (@ktthscenery) reported

    wow I rly love my expensive *** 5G nbn that totally works all the time and never has any problems 😐😐😐

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