NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 296
Sydney, NSW 225
Brisbane, QLD 190
Adelaide, SA 127
Perth, WA 55
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Wollongong, NSW 2
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Loch, VIC 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Colac, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • mattyofthebell Matty (@mattyofthebell) reported

    @NBN_Australia Thanks April, but you've had my address for 5 years. NBN are the same as all telcos "give us all your details and we will fix it" Turns out doing that is a rubbish deal. Australian connectivity is embarrassing.

  • Sativaxxxbellxx Sat bell XOXO (@Sativaxxxbellxx) reported

    Had the nbn dude here today, completely forgot, thank god it was 130 and everyone was gone lol. Might have been awkward. Anyway, internet box thingy is in my bedroom, he's in there fixing **** and then i realise, my ***** and ******** are sitting on my bedside table. Whoops

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @PostingGeneral @MrKRudd I think at the time it was because they'd be suggesting making telecom again and they'd have to put it on the budget. Was hard to convince the voters to support the NBN plan, imagine trying to convince them to put it on the budget

  • that_robmcbride rob mcbride (@that_robmcbride) reported

    @NBN_Australia Wasting more taxpayer $ on advertising your bundled wire, currently @ 57th spot for speeds worldwide is a poor marketing angle.

  • c0n_AU Con! (@c0n_AU) reported

    @NBN_Australia Hey @NBN_Australia During a power outage today my generator worked fine to keep me working from home but the nearby copper node died after 2hrs (no noise from fans). How long should batts keep nodes running and when do you deploy gensets? #RuleYourNodes

  • OddMusic2 KungFuDuck (@OddMusic2) reported

    @NBN_Australia **** NBN. We should be adopting Starlink technology.

  • HangrilyJon HangrilyJon (@HangrilyJon) reported

    @NBN_Australia 22 hours after the initial incident and still not on the outage mage of any provider or NBN itself, not good enough!

  • BurninPlanet hotflush (@BurninPlanet) reported

    @Lucky_Country_ The original NBN was a nation building plan to provide 93% FTTP. Murdoch asked Abbott to destroy the plan in return for support. Abbott won Sep 2013 election, got Turnbull to destroy the plan, went to 21% FTTP with Switkowski's help. Hopefully the LNP don't F this up as well.

  • ExtraNaCly Salty (@ExtraNaCly) reported

    @OhMisty_ @hbxt yeah but you won't get HD streams, until NBN rolled out here it was normal to have 10 down and 2 up

  • HangrilyJon HangrilyJon (@HangrilyJon) reported

    Hey @NBN_Australia what's the ETR on the outage in Manor Lakes. Enterprise customer here and I've had no updates for almost 24hr now. Looks like mobile reception is down to for most carriers!

  • IllmanPhil Phil Grudge (@IllmanPhil) reported

    @NBN_Australia NBN in my area is a joke, it’s like a lottery, I come home from work and on a good day it’s on and has dial-up speed. I’ve had 5 technicians out and nothing has changed, “too far away from the node mate, sorry “ But yeah, this will surely help…..

  • TheLongMiles Andy Smith (@TheLongMiles) reported

    @10NewsFirst @vanOnselenP His broken election promise already biting his arse. Airbus Albo is now going to spend a gazillion dollars on a scheme that makes Kevin O Lemon’s NBN look like a study in economic conservatism.

  • FaiqSiddiqui12 Faiq Siddiqui (@FaiqSiddiqui12) reported

    @NBN_Australia Competitive gaming requires reliability on every ms. With underprovisioned upstream where every ONT is fighting for access, such TC4 best effort service can never provide the network reliability required for gaming even for FTTP. Correct me if I am wrong!

  • AREALBRUHMODE ｂｒｕｈ ｍｏｄｅ (@AREALBRUHMODE) reported

    @NBN_Australia Fix ya slow internet

  • markab29 Mark Bailey (@markab29) reported

    @VerticalHoldAU @NickRossTech @Aussie_BB NBN is ****. Updating FTTK (coz it’s kerb) to fttp before updating fttn in my home town. Unbelievable.

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