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NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • purana
    purana (@purana) reported

    It's bad enough that I assume NBN co called my mother to offer an FTTP upgrade, which is not even possible because the address has an MDU which is not FTTP ready. Like I said, I don't think the people doing the work have any idea what they are doing. Disappointing.

  • Cranky_ole_man
    robert sherwood (@Cranky_ole_man) reported

    WIN NEWS WHICH REPLACED NBN NEWCASTLE IS A **** SHOW,NO LOCAL SPORT NO LOCAL NEWS ,WILL WATCH CH 7

  • a_captaincook
    captaincook 🇦🇺 e/acc (@a_captaincook) reported

    @fathamburger @balajis @anwaribrahim Lol, ya NBN is ****, I moved off to Starlink myselves, agree on most counts actually. But why keep Aussies out? allow those who want to also move in. The point of SEZ would be that it would be a siloed regime that is more tax friendly.

  • nessiejones22
    Vanessa Jones (@nessiejones22) reported

    I saw a dog tethered to a tree on Weir Place Higgins, I thought the NBN installers put it there, to guard their gear. On the way back from Belconnen mall, I saw 2 pound workers rescuing the dog. They had a complaint and came to take it. I said it looked like the NBN guys or a

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @blowingtom2 @SenSHenderson they also repealed the universal service obligations and the financial penalties for telstra not meeting them. now every time the power goes out, so do all the landlines*, then 4 hours later the mobile and nbn towers shut down. * yes we still have them, nbn not fit to replace

  • SistaRuthDOPD
    Sista Cate Ruth ♿ (@SistaRuthDOPD) reported

    Our NBN is on the fritz so our ISP has thrown us back to 4G. My med prescriptions have somehow been ballsed up. The $160 monitor we had to get for our cat isn't working. It never ends. Why is it so hard? And I wonder, why can't anyone just do their jobs competently any more?

  • proudwhiteozzy
    ProudWhiteAustralian (@proudwhiteozzy) reported

    Australia is such a third world ********! Albanese has flooded this country with parasites, couple that with the fact that every nbn crew I see is full of browns and blacks, explains why I pay a **** ton of money for ******* dial-up speed Internet in 2026. JFC.

  • Rolly50Hundred
    Rolly polly (@Rolly50Hundred) reported

    @B_e_n_n_y @r0ck3t23 It’s already obsolete. If you have decent 5G it’s light years ahead of NBN. Most cities don’t have proper 5G though. They think they do but it’s awful pretty much everywhere except Gold Coast.

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Rexdinasaur I worked with Conroy on the original NBN & built the first site in Kiama, it was a disaster, it cost Transgrid $10 million, not one of NBN management had ever built a network, they had no idea, never understood the unique properties of Fibre cable, Conroy would simply not listen, one deal he did cost $800 million as a stuff up, I walked away & said to my people, everyone of our competitors will chase this, lets chase the business they ignore.

  • DissentingS
    DissentingSkeptic (@DissentingS) reported

    Australia has free fibre internet. Nobody needs high latency satellite garbage in fibre areas. Being inflicted with Kband wireless radiation that could well be CIA subliminal messaging mind control signals like mobile is. Overbuilding NBN fibre should be prevented and ridiculous.

  • DissentingS
    DissentingSkeptic (@DissentingS) reported

    Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.

  • wally_waldo83
    Wal (@wally_waldo83) reported

    @colonelhogans By that logic, if you’re anti Coalition hand back your tax cuts, roads, defence, the NBN and every service they funded. Governments administer public services they don’t own them.

  • LevSzeps
    Lev Szeps (@LevSzeps) reported

    @strangerous10 We already own the NBN, so why can't emergency services be run directly by the NBN?

  • Amunous
    Michael Grant (@Amunous) reported

    @real_joshkent @VoteLewko @Starlink What nbn are you on? There are many different versions so you can’t just say nbn is bad across the board.

  • ExpertOracle
    Viscount Dave, The Vaxed (@ExpertOracle) reported

    @NBN_Australia G'day! We are renovating and need to replace an early NBN FTTP box and power supply with the new NBN box. Our ISP says to contact you, but there is nothing on your website that addresses this issue. Please help!

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