NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 272
Melbourne, VIC 229
Adelaide, SA 146
Brisbane, QLD 126
Perth, WA 64
Gold Coast, QLD 5
Hobart, TAS 2
Newcastle, NSW 2
Canberra, ACT 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Geelong, VIC 1
Thirlmere, NSW 1
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Rosalie Plains, QLD 1
Mile Bridge, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @CoogeeUtdChris Hi Chris, your current adsl service will still work until NBN is installed. -Daisy

  • I_AN_T Isaac Thompson ✨ WEAR A MASK (@I_AN_T) reported

    tryna check my mobile plan bc never a bad idea to keep on top of them and as i log in my nbn goes 'hey. im going to hijack this tab and open mymodem' ho it doesnt work stop doing it

  • tim07791053 nope (@tim07791053) reported

    @Telstra your service is ridiculous... I have put in complaints about my internet service and called and msg you so many times... nbn not working, you send nbn guy to wrong address so they can’t fix the issue and you slowed my 4G backup down to nothing if it wasn’t bad enough...

  • clovar Chloé @ Clovar Creative (@clovar) reported

    Do not consider or ever go with @Internode for your NBN or any services. They couldn’t run a chook raffle little own managing internet services. Poor form guys

  • mgiuca Matt Giuca (@mgiuca) reported

    @samthor @TPG_Telecom I'm taking their email at face value which suggests this is an NBN Co supply issue, and thus any ISP I call up would face the same delays.

  • inluv41D alyssa • track 3&9 on NH3 • check 📌 (@inluv41D) reported

    @alwayslt28 NBN sucks tbh. everything was fine before they came along

  • farquad01 gary nielsen (@farquad01) reported

    @descry @NBN_Australia I'm also paying for a gigabit service and I expect to see damn close to those speeds all the time not under half that's rediculous.

  • tim07791053 nope (@tim07791053) reported

    @NBN_Australia they were sending the nbn guy to the wrong (old address again. Telstra is impossible to get hold of. I have sent complaints and rang and msg them to fix but they won’t. Can you help please?

  • epikhyper T3 EpikHyper (@epikhyper) reported

    @_itzhussein_ @RepulseGod4 nah nah nah **** telstra honestly NBN is way ******* better

  • GregLomas1 Greg Lomas (@GregLomas1) reported

    @NBN_Australia I just checked my nbn billing and I may have to start paying in a few more months. Who's the next service provider that will sell to me based on information provided by you guys rather than facts? I don't like paying for under-performing services

  • TylerConstable1 Tyler (@TylerConstable1) reported

    @NBN_Australia Is anyone else having issues getting an NBN box set up/nbn appointment through their provider? Set up my internet over a week ago and still keep getting the same response saying “we can’t organise a time as NBN’s scheduling service isn’t working at the moment”

  • mgiuca Matt Giuca (@mgiuca) reported

    Says it's the wholesaler (NBN Co)'s fault and no ISP will do it sooner. So we're clear, Australia just spent ELEVEN YEARS building the "broadband network of the future" and yet we can't get a house connected in under two months.

  • tim07791053 nope (@tim07791053) reported

    @NBN_Australia hi, I have been having issue with my nbn for ever since I moved into my new address. Telstra has sent NBN guy out to fix the issue but to the old address which is very annoying. I have nbn coming out again next Friday however, the nbn guy said that...

  • ozcounsellor Counselling With Coaching (@ozcounsellor) reported

    @Telstra why is my nbn so slow? How do I fix this ? Is anyone else experiencing super slow Telstra nbn? #ServiceNow

  • andrewgalka Sandshrew (@andrewgalka) reported

    @fictillius I’m soooo confused why HFC is so **** in Australia but fine in US? Is it just an NBN is **** thing or ???

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