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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Jade_Tiger62
    🇦🇺 Steve Penman 🇦🇺 (@Jade_Tiger62) reported

    How ******** is the $90,000,000,000 NBN fibre to the house internet, promised 500mbs in Australia run @ 30mbs at 9.30pm on a Wednesday night??????????? Another Australian government FAILURE 😡😡😡 Starlink tomorrow! **** you @NBN_Australia

  • loftwah
    Loftwah (@loftwah) reported

    @QdenisT @AshPolitik Or the fact that what Abbott and Turnbull did with the NBN crippled the future of our entire generation at the most critical time to the point they should be thrown behind bars. That will and should never ever be forgotten or forgiven ever.

  • gordonmalcolms3
    gordon malcolmson /malky🍀🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸💚 (@gordonmalcolms3) reported

    @racingblogger Terrible ride by NBN😒🐎🍀🇮🇪

  • ScarabOfficial
    Scarab (@ScarabOfficial) reported

    Wow... #Starlink have dropped their price to around 1/10th of what it was, to try to attract customers in Australia, who are mainly, of course, on the #NBN. And for the first four months it's even cheaper than that, during their current promotion. Just a shame it's so slow.

  • leeves_chou
    LC ✝️ (@leeves_chou) reported

    Proof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!

  • Chyoung1
    Chris Young (@Chyoung1) reported

    @SandyXiaotong Don't ever forget the NBN.....this fool decided that fibre to the house was stupid and uses old phone lines.....some people experienced dial up speeds! It's still be worked and now over $50 billion!

  • aukuschampion
    Candace Tomlinson (@aukuschampion) reported

    @EnergyWrapAU That’s okay, the NBN is the most expensive internet on the planet. The NDIS is the most expensive support scheme for disabled people on the planet. But Australians can afford it! Can’t you? Journalists surely can, why else wouldn’t they complain?

  • macropin
    mastodon.au/@macropin (@macropin) reported

    @eevblog NBN don't have the equipment necessary to maintain their own network. More consultants will fix the problem.

  • ryanremery
    Ryan Emery (@ryanremery) reported

    @VodafoneAU And, of course, @VodafoneAU is claiming they have to wait 24hrs for my "service number" to change before I can get the FTTP I requested 2 weeks ago. @NBN_Australia says it hasn't received a modification request. Today or 2 weeks ago. Time for the ombudsman.

  • ddnnddc
    Berry Straw 🍓 (@ddnnddc) reported

    ACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.

  • opieaccount4
    CryptoVegeta 🟠 NFTARMY (@opieaccount4) reported

    @TMFScottP I was a gamer and hated ADSL living outside of a state capital it was ****. NBN to me personally would have been great, but blowing that money that money on shortsighted populism didnt sit well with me. Seemed shortsighted.

  • PaoloMalicse
    Paolo M (@PaoloMalicse) reported

    @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @DryFarmer24 @EnergyWrapAU The "accountants" for the NBN were spot on. The price per premises had begun to hit target right before Abbott shut it all down to put in his "multi-technology mix" crap. Most RE and battery projects hit target costs, too. You really don't pay attention, do you?

  • ph33x_
    ph33x (@ph33x_) reported

    @Matt_Camenzuli @jabattoir13 @JuliaGillard I think she was worse than Turnbull. I must have missed other reasons Turnbull was terrible, but my one thing with him was wasting time and money on the NBN, we're still paying for full fibre rollout house-by-house, made sense to just do the lot once, less driving per-house.

  • twoshedslegit
    twoshedslegit (@twoshedslegit) reported

    @xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node

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