NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 35 |
| Sydney, NSW | 113 |
| Brisbane, QLD | 84 |
| Perth, WA | 26 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 2 |
| Campbelltown, NSW | 1 |
| Melbourne, VIC | 83 |
| Hobart, TAS | 2 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 6 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 1 |
| Ballarat, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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VISION 🇦🇺 (@Vision_iii) reported@Ryantlon @MarkDiStef How can land prices go down? Council contributions are up, electrical infrastructure costs are up, sewer/water infrastructure costs have more than doubled, NBN costs are up. Council/state requirements are significantly more. Cities are landlocked with land become more and more scarce. Impossible for land cost to go down. As to deregulation, what deregulation? They introduced the regulated design process and you now need to get a PCA who asks for a BCA report from a BCA consultant who demands fire penetration reports, fire engineering reports, facade reports, wind reports, waterproofing reports and waste reports. And that’s just BCA. A task that was previously performed by one consultant now needs at least 8.
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Paul Maynard (@pauldotm) reportedThe exisiting tech support could be retained within the NMN preserving that knowledge base and the mobile networks could be better enmeshed with the NBN. Coverage could be better managed.
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Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported@88888sAccount Best to wait till Telstra or the NBN is down again and then really rub it in the face.
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rose saltman (@Napoleonspiano) reported@NBN_Australia @therealjme5h Yes, but how long will I be without service? 3 hours and counting.
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Viscount Dave, The Vaxed (@ExpertOracle) reported@NBN_Australia G'day! We are renovating and need to replace an early NBN FTTP box and power supply with the new NBN box. Our ISP says to contact you, but there is nothing on your website that addresses this issue. Please help!
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BethinCanberra (@ElbK19) reported@Thejimpenman Yet the business minded LNP… $2.4B on #Robodebt $5.5B to cancel the French submarine contract $50B the NOT NATIONAL NBN + 20B more thx directly to Mr Abbott $254B for LNP stage 3 taxcuts over 10yrs - stopped by Labor. Oh wait, is that ur actual beef? Missed out?
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@Juzira You really should get Full fibre NBN History does not support that view, except in Hansons micro fringe cult & within Murdochs LNP Crime Org.
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cockitythegalah (@jlmcmlxvii) reported@p_terg IT ordeal 😵💫 They got the NBN on today. Box nowhere near the computer and computer doesn’t have a wifi adapter. So I did the dash down the road and got them a 10m Ethernet cable and away they go.
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malcolm angus (@malcolmangus1) reported@greghammo69 @DarcyAmaroo he is also imitating Abbott .No cuts to Pensions, educ or health NBN 25 megabytes per second by 2016? Linked pensions to wages growth not indexation !Did you scorn him too for his multiple broken promises ? they all do it
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DissentingSkeptic (@DissentingS) reported@QuentinDempster Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.
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Kevin Metcalfe (@KevinMe49077436) reported@AlanBixter Why, we spent a fortune on the NBN, just go to the countries news service and watch it there.
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia sure enough this problem still isn’t resolved. Outage page has been showing us as facing network degradation all week. Regular dropouts and slow connectivity. Will you ever fix this???
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Melanie Usher (@mjgal) reportedScheduled power outage and NBN outage. It’s a very Amish Monday morning.
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Scott Nixon (@MrBrokenEyes) reportedUmmm. I don’t mean to be “that guy” but, has anyone else noticed that the #EmergencyAlert test seems to have, ya know, crashed the internet in Australia? #NBN is down everywhere. Phone internet seems to be okay. This could get interesting.
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Pete (@Travellingtooks) reported@ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.