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NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 54
Dubbo, NSW 2
Sydney, NSW 71
Melbourne, VIC 44
Adelaide, SA 32
Perth, WA 22
Arumpo, NSW 1
Bundaberg, QLD 1
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 1
Mildura, VIC 1
Toowoomba, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyPHoran
    Anthony (@AnthonyPHoran) reported

    @jarro56 @isaacfloyd13 There was bipartisan support for the NDIS & NBN because they were popular as their projected cost were fractions of what they actually became. The NBN could have been delivered by private sector for fraction of cost & is likely to be obsolete in future.

  • Vision_iii
    VISION 🇦🇺 (@Vision_iii) reported

    @Ryantlon @MarkDiStef How can land prices go down? Council contributions are up, electrical infrastructure costs are up, sewer/water infrastructure costs have more than doubled, NBN costs are up. Council/state requirements are significantly more. Cities are landlocked with land become more and more scarce. Impossible for land cost to go down. As to deregulation, what deregulation? They introduced the regulated design process and you now need to get a PCA who asks for a BCA report from a BCA consultant who demands fire penetration reports, fire engineering reports, facade reports, wind reports, waterproofing reports and waste reports. And that’s just BCA. A task that was previously performed by one consultant now needs at least 8.

  • KribbyVT
    Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reported

    When my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it

  • PCL1703
    Polycarpus 🖤💛❤️🇵🇸🇺🇦 💉 (@PCL1703) reported

    @LloydRusse17883 @deemadigan So you also need government to get out of health, education, transport, policing, NBN, clean water, defence, emergency services, etc.?

  • ThatAussieMel
    M 🦋🦋🦋🦋🦋 (@ThatAussieMel) reported

    So much for being notified of when the team were coming @NBN_Australia now I don’t know what’s happening with my connection as I’m interstate and my mum couldn’t hang around to see out what they were doing.

  • mcnamara_team
    The Steps (@mcnamara_team) reported

    @TopherField Satellite has been about forever, the government never got in its way, I had it and it was ****. I used NBN relatively successfully over inferior satellite technologies until Starlink came along. Your opinions don’t appear to align with my experiences accurately.

  • MarekBage
    Marek Bage. (@MarekBage) reported

    @JohnnyLydon I just moved to a new NBN provider. While researching, Canstar, Whistleout and others just gave me the same handful of companies to choose from. After asking AI (both Grok and ChatGPT) I ended up with a huge list of potentials with some real good deals. Comparison sites are ****.

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @MichaelRuyg apology would be nice, no chance of a refund. despite larger ISP's being forced to refund people on fixed wireless who paid for service speed nbn could not deliver, my small one was not included in that settlement.

  • harrypanopticon
    panopticon (@harrypanopticon) reported

    @OMGTheMess Exactly. Not investing in Australia for 11 years now, since the NBN policy disaster basically, has never been so beneficial for my overseas company. The company made profit the moment I gave NBN Co and TPG/AAPT the flick. Never have seen consumers been ripped off collectively with the silent approval of a regulator.

  • johnnymoo1969
    Johnnymoo1969 (@johnnymoo1969) reported

    @NBN_Australia @ausgov Too bad you can jam it - Starlink here I come - hope Starlink destroys NBN

  • phil_aussie
    Aussie Phil (@phil_aussie) reported

    @SenatorWong We cannot even get NBN to come and fix a broken connection on a telegraph pole🤔

  • Robkhouri
    Rob Khouri (@Robkhouri) reported

    @JEChalmers So passing unfunded time bombs such as NDIS & your **** NBN plan just before you were turfed means nothing? Glad you don't do my budget!

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    Damn, my NBN has been down since noon today. I'm hot-spotting for now, but it's painfully slow down here. Probably the final straw ... if they don't fix it by tomorrow morning, they'll just convince me to embrace 💫 @Starlink not that I need convincing ✨

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    Here in Sydney, we're still waiting for the Nine Network's switch to a mostly MPEG4 multiplex which among other things, will bring with it 9LifeHD. No idea if they're waiting for NBN to move out before making that change or what, but I guess patience is a virtue in any case!

  • bluebristolian
    Spiderbloke 🇦🇺🌸 (@bluebristolian) reported

    I told people when the Krudd had his NBN brain fart that it would be a colossal waste of money and that the future was wireless, and people told me I was being stupid. I remember the French government and their massive white elephant the Minitel system. Same government stupidity, every single time.

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