NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Sydney, NSW | 476 |
Melbourne, VIC | 235 |
Brisbane, QLD | 163 |
Adelaide, SA | 128 |
Perth, WA | 55 |
Hobart, TAS | 4 |
Canberra, ACT | 2 |
Shepparton, VIC | 2 |
Gawler, SA | 2 |
Gold Coast, QLD | 2 |
Mount Compass, SA | 1 |
Whyalla, SA | 1 |
Devonport, TAS | 1 |
Eden, NSW | 1 |
Murray Bridge, SA | 1 |
Wollongong, NSW | 1 |
Junee, NSW | 1 |
Riddell, VIC | 1 |
Moss Vale, NSW | 1 |
Moruya, NSW | 1 |
Meningie, SA | 1 |
Newcastle, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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steve (@steve0445715103) reported
@akafaceUS NBN, never ends.
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Ben Mallie (@mallie_ben) reported
No NBN in Gungahlin Region, says no NBN outages, fix it @Telstra 🤬
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Paige Renee (@THEogPRD) reported
@Telstra already have had Telstra out to fix the nbn and now the internet drops out every odd hour how is this possible you just came out less than two weeks ago
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Tall Nupinks (@TallNupinks) reported
I think there’s really only two options.. at the ISP/NBN level, or it’s implemented by the company, I.e. Google. If it’s the former, that’s bad news, because the scope creep will be really easy for them to change. However, a VPN will bypass your ISP’s servers, so they won’t know what you’re doing. Starlink could also potentially bypass it. If it’s by individual company, a VPN will get around it, however, there’s the issue of whether they have your address or region on file. Your Google account usually has that. X doesn’t.
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henry t (@h3nry70r0) reported
@NBN_Australia We have had an NBN outage for over 20hours now at Fig Tree Pocket, Queensland! What is going on? And how come no updates or information provided? Service provider @tpgaustralia contacted multiple times with no info or updates at all - please assist
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Rossko (@RosskoEdwards) reported
@optus_help my NBN is down since last night. Woke up this morning and still out.
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Bobby Von Kooglesack (@Chris62452212) reported
@ElevateWithAZ @kirawontmiss Nardwuar never revealed his name.... he just hinted to Chris Fehn the fact that he knew he was in a NBN tribute band.
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Max-El (@_UncleMax) reported
@2140btc @grok @kirawontmiss The one guy was formerly in a band inspired by NBN and saw that Nardwuar was pretty much saying “MF, I know who you are,” so he got ******** outta there ASAP.
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Leaping (@charger220) reported
@NBN_Australia How do you contact NBN when you have been without service for 24 Hours. Service provider can not do anything. No advice when it will be back on. Try calling. They phone maze is the best piece of avoid any contact with your customers I have ever come across.
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henry t (@h3nry70r0) reported
What the hell is going on @tpgaustralia @TPG_Telecom every Friday evening without fail i have connectivity issues with your #NBN service! Just a complete and utter failure
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💧Elizabeth Marr (@JmarrMarr) reported
What is this shite on NBN News, jump straight into footy, dancing or other exercise without stretching So sick of the time that should be spent on actual news instead being one off pieces of research or studies that are so often incorrect, misleading & at their worst dangerous.
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From The Dark Side (@Dancingchick56) reported
You send private messages offering all the help in the world only to redirect me right back to where I started from and got no help. The truth is Telstra does not want to know about any of these problems and neither does NBN.
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Blue232 🇦🇺Vstraya VTUBER! (6mths Study-Hiatus) (@Blue23210) reported
FFS... Dad doing Reno's for driveway and the dude decides to **** up my NBN line so I probs won't be able to stream AGAIN for a while...
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Cranki_Franki (@CrankiF) reported
@andrewdricho @Theblackfemini3 Nah... NBN was for a closed signal communication...
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The opinionated Black woman ~ Aunty (@Theblackfemini3) reported
After a couple of hours on and off the phone today, our NBN got fixed only for it to crap out again, but what I found interesting is when it crapped out around 1pm the mobile phones went down instantly too for around 10 minutes. It's just happened again, NBN and the phones, I've just gotten 1 bar of mobile service on my phone and no NBN 🤔