NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 321
Melbourne, VIC 239
Sydney, NSW 230
Adelaide, SA 70
Perth, WA 70
Gold Coast, QLD 5
Ballarat, VIC 3
Canberra, ACT 3
Sunshine Coast, QLD 2
Gawler, SA 2
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • anthonyjmuscat Anthony Muscat 🌈 (@anthonyjmuscat) reported

    @stiffuppercut @Telstra I’m with Vodafone nbn and I have no had outage from when I got the nbn installed

  • charleshawa Charles Wright (@charleshawa) reported

    My internet connection at home is down. I phoned iinet and man said the NBN is down in my area Orange NSW for 4-6 hours . But I am at the local shopping centre and their wi-fi works

  • FibreZealot Jimmy James (@FibreZealot) reported

    @TurnbullMalcolm @TMFScottP You didn’t have any problems destroying the NBN

  • KARABEL75631377 Abd'Ullah ASANOVSKI 🌐 🌷⚘🌷⚘🌷 (@KARABEL75631377) reported

    Look at this crap @VodafoneAU the idiots from @NBN_Australia for the 6th time in less than 6 months trying to fix the freaken NBN internet. Yesterday I had a text message saying it's been fixed, and now I just got a message that's not fixed. I'm running on 4G .@ScottMorrisonMP

  • TheLawAU Benjamin (@TheLawAU) reported

    Update. We have moved houses successfully. But the wonderful chaps over at NBN Co have decided to cancel our connection date due to "unforeseen circumstances" will be calling them tomorrow morning to find out.

  • richardolsen Richard Olsen (@richardolsen) reported

    @optus network status has our NBN cable as "reduced service" and "under investigation" according to their webpage for the last 24 hours. Maybe "not working" "due to Murdoch" might be more accurate?

  • nhojdier John Reid (@nhojdier) reported

    @BodsMr @tegangeorge I tried writing to my local ALP MP, the Minister for Communication, the Shadow Minister for Communication and the Green Spokesperson for Communication regarding an issue with the NBN a few years ago. I got one reply—guess who? 🤔

  • pasavito Tony West (@pasavito) reported

    @NBN_Australia the fastest we’ve ever got on FTTN at ny place is just under 40 down, 19 up. 20 year old copper in the street, node is ~220m away. Been measured at the house entry point by multiple techs, they all say it’s street cabling issues. How do we get this fixed?

  • goforgold80s zharris hates the Libs (@goforgold80s) reported

    Look at the problems and corruption Australia now has and it all points to Scooter. Economy, recession, Gladys’, trade wars, bushfires, robodebts, pork barreling, Newstart, NDIS, debt, immigration detention, NBN, taxes, jobs, education, manufacturing. He created it all. #auspol

  • anthonyjmuscat Anthony Muscat 🌈 (@anthonyjmuscat) reported

    @stiffuppercut @Telstra To be trueful I was with Optus years ago and it was slow and 4g use to drop all the time. But Telstra NBN I seen people without internet for months waiting for install because they cant get technician to turn up and Telstra you can’t call directly once it’s working it’s ok.

  • DeadlineDavis Davis Harrigan (@DeadlineDavis) reported

    @NBN_Australia hi team, are there any known issues with the network in the Blackburn area? Box constantly blinks and we lost power, has not changed since about 3pm. TPG advised no reported issue at our end, anything else that could be affecting it?

  • ozlangur Marc Lawrence-Howe (@ozlangur) reported

    As far as I can tell NBN Skymuster (Plus) is just a whole bunch of third party billing portals who only offer support on how to take your money while NBN fiddles on the roof.

  • victoriahotspot Matt Martin 🌹 (@victoriahotspot) reported

    Me NBN **** the bed so I'm working off 4G hotspot stuff until the chap turns up on Monday to fix it all.

  • charleshawa Charles Wright (@charleshawa) reported

    @NBN_Australia any nbn outages in Orange NSW I phoned iinet and they said was a major outage but I am at the local shopping centre and the wi-fi works okay

  • KanteBeStopped7 Kanτε_ΣΖN 🇦🇺🇬🇷 (@KanteBeStopped7) reported

    God the NBN is ****. Was far better before on the “old” network. Nice one, Government

Map Check Current Status