NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 312
Sydney, NSW 242
Melbourne, VIC 196
Adelaide, SA 77
Perth, WA 60
Gold Coast, QLD 5
Ballarat, VIC 3
Canberra, ACT 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Sunshine Coast, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • O_Mega_One MegatonneHammer (@O_Mega_One) reported

    @rissyjaytwitch @MedwingSong I seem to get a hell of a lot of matches with Japan. It's like there no geo filtering or something going on. If the connections where stable I wouldn't really give a damn. Fighting Aussie nbn AND international connection is to much though

  • purpleeatary purpleeatary (@purpleeatary) reported

    please help manifest an NBN creature to my house this cold ******* morning. i have no coffee machine at my house and i cant leave hlep

  • martydaus Marty D 🇮🇹🇦🇺 (@martydaus) reported

    @TheNewDailyAu The NBN set the wholesale price all providors have to pay, smaller telcos may undercut the majors, but it's always a trade off with some things missing like technical support..

  • colintucker Colin Tucker (@colintucker) reported

    @LesStonehouse Turnbull, but he was gutless and I'll never forgive him for imploding the superior (and now, in retrospect, *cheaper*) NBN.

  • wiseguy_ocb hank ronson (@wiseguy_ocb) reported

    @fairgo_yu Turnbull is the 2nd worst HE ****** THE NBN

  • Dazr Darrell Morrison (@Dazr) reported

    Live recklessly Australia, who knows, you might even end up with a Medicare, NDIS or universal superannuation! An NBN that works! #LaborMadeThis #auspol We have never suffered under Labor! @AustralianLabor

  • ElvesCelves Christopher Elves (@ElvesCelves) reported

    @Telstra I wish I could go back to the previous service. It was just as fast on download as NBN and, though still pretty awful reliability-wise, it was much more robust than NBN.

  • clubbyr8v8 💉 Bob Howard 💉💉 (@clubbyr8v8) reported

    @LesStonehouse All as bad as each other IMHO. Fraser's sense of entitlement that led to the dismissal, Howard's no GST and WMD lie, Abbott tried to destroy everything Rudd/Gillard did, Turnbull for destroying the NBN & giving in to the right, Morrison just hates everyone & is incompetent...

  • Maxwell1938 OhGoshOhGee (@Maxwell1938) reported

    @MrKRudd @Murdoch_RC Rupert Murdocks's support of the LNP is the reason they voted against Kevin Rudd building his super fast FTTP NBN, this was to protect Rupert's Fox Network. It is also the reason Tony Abbott gave Malcolm Turnbull the job of nobbling it, changing to Siemens 2nd rate fttn nbn crap

  • antiLIB17 antiLIB (@antiLIB17) reported

    @MikeCarlton01 yeah same here; phone line & SMS feed from Bulldozer-Scummo will be running so hot the NBN will collapse --- as if the interview with Tracy Grimshaw wasn't bad enough [verging on the critical/sceptical]!! Maybe Costello doesn't actually like Scummo [or else fears media reform law

  • steele_sports Alby T (@steele_sports) reported

    It’s raining and again my @Optus @NBN_Australia is down that’s at least 15 tim a this year by the time techs come all working enough is enough @DaveSharma u want my vote you’ve got 12 hours to sort it

  • plambrechtsen Peter (@plambrechtsen) reported

    @richms @StuFlemingNZ My counter to that is if you look at AU it is far far worse. There were minimum connect rates but they were just 64kbps which we all know is terrible. But AU minimum rates from NBN are a joke.

  • FeeMason1 𝓕𝓮𝓮 𝓦𝓸𝓵𝓯 #VoteALP 🐺🐾 🇺🇦✌️🌻 (@FeeMason1) reported

    @LesStonehouse @TurnbullMalcolm Turnbull screwed the NBN will never forgive him for that

  • bradT52711844 bradT (@bradT52711844) reported

    @LesStonehouse Have to be Turnball wouldn't it? Did **** all, weak as piss but wasn't superatomicwedgie destructive (if you don't count ******* up the NBN...that was on him wasn't it?). Abbott was without doubt the worst...until you know who...

  • PaulDKidd Paul Kidd (@PaulDKidd) reported

    @LesStonehouse @TurnbullMalcolm I’ll never forgive Turnbull for killing the NBN.

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