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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 106
Sydney, NSW 138
Dubbo, NSW 4
Warragul, VIC 1
Adelaide, SA 47
Perth, WA 42
Brisbane, QLD 102
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 2
Arumpo, NSW 11
Cairns, QLD 1
Upper Caboollure, QLD 1
Hobart, TAS 2
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
Croydon, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • n0otherwaythere
    Stonkin Days (@n0otherwaythere) reported

    @Starlink I’m one **** around on price from going over to NBN fixed wireless which has been rolled out in my area since I got Starlink. The chapping and changing is bullshit

  • PrincipalAlice
    Lady Alice (@PrincipalAlice) reported

    @JmarrMarr I watch the 5.30 NBN local news to support our local presenters. Disgusted by WIN’s decimation of us from Newcastle to the QLD border. Nine News as you say has very little to say about the positive achievements of our Government.

  • nicole_lazarou
    Nicole Lazarou🇦🇺🇮🇱✡️ (@nicole_lazarou) reported

    @QuentinDempster NBN sucks. Australia has third world internet. Starlink rocks. Loser.

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @ianclarkeAU @CovfefeDnUnder The NBN cannot do it now, but the optic fibres it uses can. Only the gear at either end changes. There is not a wireless system in existence that could carry the existing load of the NBN, let alone future needs. Talk to a network engineer, please.

  • grtdane
    Dane Trethowan (@grtdane) reported

    @TimLooker @ABCaustralia I knew our communications system was down the tube with no stopping it when NBN bought the Copper Wire Network from Telstra and start decommissioning it, we should have had our Copper Network (which served us well) continue to do so along side Fibre etc.

  • WobbandRoRo
    Wobb & Ro-Ro 🔞 are currently Quack-tastic!! (@WobbandRoRo) reported

    MAYBE WHEN WE WAKE UP, WHATEVER ******** IS WRONG WITH VODAFONE AUSTRALIA AND THE NBN WILL STOP SCREWING WITH OUR NET, BECAUSE I SURE AM COMPLAINING ABOUT THIS TO THE BILL PEOPLE AND DEMANDING A DISCOUNT BRO!!!!

  • Russputin2
    Russell Drysdale :#Do Noble Deeds. (@Russputin2) reported

    @Chriskenny_sky Do they not let current News into the SkyNews cesspit Chris. Do you want us to crowd fund a full Fibre NBN service for you?

  • AiCaterpillar
    Charlie (@AiCaterpillar) reported

    @AlboMP Running out of the trust now. Can you even just fix the internet? NBN outage for 3 weeks is a joke. New CGT rule is another joke

  • julieburgess623
    Julie Burgess (@julieburgess623) reported

    @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

  • CAweir1993
    Connor (@CAweir1993) reported

    NBN News getting shafted for Sydney news is not gunna go down well

  • Ticcer
    Ticcer 🇦🇺🇳🇿🇬🇧🇷🇺 (@Ticcer) reported

    @KatyKray73 Weirdly, Rudd's original NBN plan was way better... Fiber to the curb. Turncoat came in and said it was better to have a mix of technologies... as if incompatibility issues between different technologies never existed. It was idiotic! At the time, it was clear to me that he did that because he wanted to claim some of the expected glory of the network for himself, and to snub Labor.

  • wally_waldo83
    Wal (@wally_waldo83) reported

    @ShaneOliverAMP A big part of the problem is that starting from the 2010's more of our spending now goes to megatech platforms that extract Australian revenue without the old local multiplier. When $100 went to Ford or Holden, a retailer or a local media company, a large portion recycled through local wages, suppliers, property, logistics and tax. Now when $100 goes to a global ad platform, streaming service or cloud provider much more can disappear offshore through IP, reseller fees and related party charges with far less local employment or supplier spend despite the use of infrastructure like NBN and roads. So government keeps importing demand and taxing workers harder to fund services while more private spending leaks offshore to low local footprint platforms. That extraction is not productive for our economy and is increasingly an issue, especially when profits are being offshored and Australian taxpayers are unfairly carrying the burden.

  • Patriot__au
    brad 🇦🇺 (@Patriot__au) reported

    @leftright314 The nbn was dead before it even started. Putting a 1970's tech in the ground in the 2000's was retarded. But now we are going to waste more money trying for peak retard. Putting up a 3rd rate satellite network with a bloke who rockets blow up before launch. Typical labor.

  • WobbandRoRo
    Wobb & Ro-Ro 🔞 are currently Quack-tastic!! (@WobbandRoRo) reported

    Yeah idk wtf is goin on dude. The NBN and/or Vodafone have been having the hugest ****** issues lately.

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Rexdinasaur I worked with Conroy on the original NBN & built the first site in Kiama, it was a disaster, it cost Transgrid $10 million, not one of NBN management had ever built a network, they had no idea, never understood the unique properties of Fibre cable, Conroy would simply not listen, one deal he did cost $800 million as a stuff up, I walked away & said to my people, everyone of our competitors will chase this, lets chase the business they ignore.

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