NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 51 |
| Adelaide, SA | 33 |
| Sydney, NSW | 77 |
| Brisbane, QLD | 49 |
| Perth, WA | 24 |
| Bundaberg, QLD | 1 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 1 |
| Campbelltown, NSW | 1 |
| Hobart, TAS | 1 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Aitchison (@ChrisAitchiso14) reported@craigkellyAFEE i actually thought it would of been way more than that, not that i like the bloke but for once his budget hasn't blown to to NBN porportions. I'm trying to get the AI to work out how many Starlink Service Networks to cover Australia. The slowest speed availiable 100Mbps, $75, UNLIMITED. To basically run a fishing line size string from a pit to the home, bolt on 2 Boxes, connect the fishing wire and bobs your uncle.. So if the Blowout was 10 or 14 Billion on a fishing wire size cable, can you image the shitshow it will be on the blowout to run all the transmission for their NOT so green energy. Lets hope we don't have to look at their muppet heads in a ocuple of yearsd, bloodty trainwrecks they are
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Ozzie Phoenician (@OzziePhoenician) reported@JEChalmers Who are you trying to fool Jimbo. Responsible economic management means paying down the debt, not adding to it. Most of that debt is from Labors failed policies. NDIS & NBN ring a bell? The commitments were made under Labor. As for Covid it was Labor pushing for more spending!
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Mike Dupont (@introsp3ctor) reported@JDRedding new books network, they discuss a book about those topics. the nbn is an academic podcast sponsored by gambling and pharma industry that snickers and laughs at plebs and avocates for the violent overthrow of the government. its a great listen if you want to know how people think.
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Just Thinking? (@ThoughtsSending) reported@senbmckenzie AUKUS is an LNP brain fart. It should NEVER have proceeded. Australians tighten their belts & miss out on essentials like: Health/Dental/Aged/NDIS/Climate Action/Housing/DV Action/NBN/CSIRO/Education /First Nations …
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Winstonia Applecart - Suburban Slave🌈 (@WAppleyard) reported@Posterboy104 @TerpsMLC So just like what happened with the NBN with copper replacing fibre optic cost cutting that line will be forever a half arsed service.
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Johnnymoo1969 (@johnnymoo1969) reported@NBN_Australia @ausgov If I ran my business like you I’d be bankrupt - you get away with it - too bad I’m going to Starlink - hope Starlink puts you out of business - how about paying me for my leave day!!!
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Hamish Kibblewhite (@rutjumper) reported@aaronsmith @jommy_tee To my mind this is decision is less technically competent as choosing to go for a copper NBN rather than fibre As believable a solution as carbon capture and storage
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reportedDamn, my NBN has been down since noon today. I'm hot-spotting for now, but it's painfully slow down here. Probably the final straw ... if they don't fix it by tomorrow morning, they'll just convince me to embrace 💫 @Starlink not that I need convincing ✨
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just another dude who lifts and does math (@100poundsmuscle) reported@MythThrazz @Tqlax21 @Favwontmiss I have to get NBN. I live with my aunt and she thinks the internet is something that floats around in the air. 4g coverage here is poor. 5g isn’t much better.
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willard shoko (@WillarShoko) reportedAmazon Leo 🇦🇺 Australia NBN and Amazon’s LEO satellite internet service pushed to 2027 NBN Co and Amazon’s planned low Earth orbit (LEO) satellite-powered internet service is still a while away, with the latest update indicating a mid 2027 launch. It comes a year after the initial announcement confirming NBN Co’s partnership with Amazon. At the time, mid-2026 was the estimated start of the Amazon Leo (then known as Project Kuiper) satellite rollout. Now, the rollout is set to start “around mid-2027”, according to an online update attributed to Gavin Williams, NBN Co’s Chief Development Officer, Regional and Remote. Accompanying the announcement were more details about the NBN LEO service. As the rollout commences, NBN’s new satellite service “will be progressively available to homes and businesses across the NBN satellite footprint”. To begin with, eligible Australians will be able to access LEO internet “through participating Australian internet providers”. NBN Co also confirmed wholesale speed options of either 50Mbps downloads and 10Mbps uploads, or 100Mbps/20Mbps. Although those speeds aren’t higher than NBN’s existing satellite internet technology, the soon-to-be-retired Sky Muster array encounters notable speed drops during peak usage times, according to the ACCC’s Measuring Broadband Australia report. Sky Muster relies on geostationary (GEO) satellites, which orbit roughly 36,000km above Earth. LEO satellites operate much closer, with Amazon’s technology set to orbit at around 600 km. With less distance to travel, NBN’s upcoming service should improve latency and overall internet speeds for those reliant on satellite connectivity. By transitioning to the new satellite technology, NBN aims to compete more strongly alongside Starlink for rural Australians. ACCC’s reporting measured Starlink’s average download speed at 230.4Mbps on its premium $150 monthly Residential Max plan. For now, NBN Co plans to start testing the LEO service “later this year”, followed by customer trials before the intended mid-2027 launch.
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purana (@purana) reportedAfter close to 7 months.. my mum finally got a working FTTN NBN service before close of business today.
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Darryl Bain🦘🇦🇺🇺🇦🇨🇦🐻 (@DarrylBain1967) reported@HappyPawsTreats @Ben_Davison1 Put it this way, after 9 years of a Coalition that built bugger all, left few if any lasting legacies, doubled our debt BEFORE a global pandemic, offended our biggest trading partner, blew many billions changing positions of submarines, drones, energy policy, NBN. NEVER again!
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UngayMelbourne (@UngayMelbourne) reported@TopherField Our sports club is 12.5km from Darwin's CBD and there is no NBN provisioning and the available wireless is dogshit. So yeah, Starlink it is and things have never been better.
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Varun (@VarunVarun1987) reported@Starlink Hi, I received the Starlink kit today. I thought the installation would be easy, but I found it difficult. I have decided to keep my NBN service instead, so I would like to cancel my Starlink service and return the kit. Please let me know the return process. Thank you.
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Jamie McKendry (@jamiemckendry) reported@moffat14 @TopherField You do know it was the Libs that ****** it up. Labour started the process and as soon as the Libs got in, they put the handbrakes on it and started all this NBN node ****. Fine to blame governments but at least blame the right one