NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:


The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • Ted Helliar (@ted_helliar) reported

    2nd NBN outage this week about the 5th in last month...

  • 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @btckr @SammieMacM @RoyanWg How many hours have you got.....I think we're 27th down the list, got almost 12months credit at one stage.....now over it not worth the effort fighting Telstra and NBN.

  • Leif Rask (@rask_leif) reported

    @NBN_Australia It’s a long story involving NBN wrecking the street connection, 5 technicians over a month, constant dropouts during the day, and waiting until the planned fix sometime in September.

  • Lichslayer (@Lichslayer3) reported

    @dwight_burto @playrustconsole I have never had this happen to me now? Ever since 1.3 i have had no problems playing no door glitchs or anything but.. to be fair i am playing on a ps5? But i have nbn soo?

  • wainui-boy (@murrayherbert) reported

    @NBN_Australia why is telstra saying you MUST come to my house to enable the connection. I have plugged in the equipment and checked myself that the links all come up. the only piece to do is enable the gateway which is a back end software enablement. We’re in a lock down…

  • Plock (@Plock95840779) reported

    @Telstra Exchange and that lazy NBN techs " borrow" my good pair when they can't be arsed looking for another and i get a crappy pair on it's place. The fibre spur from Wodonga runs down my driveway and on to the East Coast I have been shown the tap in point in my neighbours paddock

  • Plock (@Plock95840779) reported

    @njbtweet @btckr @RoyanWg I have had Telstra fix my copper 3 times in the last 12 months, and i have got both Telstra and NBN fibres running, literally, along my driveway. Telstra says i can't patch into theirs and NBN says it will cost $17000 to patch into theirs. $17000 for 2 meters onto the house.

  • Peter Newton (@twoeoz) reported

    Sounds like SCammo is only sorry for the Strollout time ….. but not for the entire stuff up …. Like they did with the NBN wants to tell everyone the good news but avoids the bad news, a total hypocrite. #ABCNews

  • Robert Hudson (@manaz_d) reported

    @AUSFestivus @Aussie_BB @NBN_Australia Something something discord work PC something something. My wife's seen plenty of NBN outage reports on Facebook though.

  • helter skelter (@helterskelter25) reported

    @NBN_Australia fix the issues in Bonnet Bay NSW ! A week of dropouts ! Seriously !

  • Luke Skystyler (@LukeSkystyler) reported

    @btckr NBN paid a fortune for Optus' and Telstra's HFC networks when the advice from their own engineers was these networks are worthless. Then they paid a shitload more for Telstra's copper network. Turnbull stuffed the NBN full of ex-telstra executives who had a ton of telstra stock.

  • 💧🌏Knightess Coralie N 💚❤ (@Cornaum) reported

    @btckr My ADSL+2 performed so much better, since NBN connected in July 2020 had very poor quality and lost ability to access pc on line. If I could I'd go back to ADSL in a blink of an eye.

  • IStRup (@ISturup) reported

    @btckr NBN satellite has been going out repeatedly with bad weather was scheduled to have had fiber installed 2014 LNP decided to install fixed wireless instead the other side of a ridge I pointed this out so they pretended our address didn't exist despite having notified us of install

  • Aso (@ItsAsolem) reported

    @Shady_Oak1 @Greninja Wtf 31mb/s I'm over here proud to have 4, stupid nbn

  • ExhaustedVictorian (@belyndar) reported

    @jwo30 Yep got caught up in this first day of lockdown V. The worst part was it also somehow screwed up my NBN so even once over after 12 hours I had to wait 2 days for NBN to be back online. Not being able to work, study has been frustrating.

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