NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 279
Sydney, NSW 267
Adelaide, SA 174
Brisbane, QLD 165
Perth, WA 57
Rosalie Plains, QLD 3
Canberra, ACT 2
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Gisborne, VIC 1
Toowoomba, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • sansoptik ░S░P░✳️✳️🎖 (@sansoptik) reported

    @PaulFletcherMP Utter utter rubbish - the VHS NBN is a complete fail - get out …

  • raven_mcbovril Lemon Grab (@raven_mcbovril) reported

    @PaulFletcherMP The audacity of this claim. You should be ashamed of yourself. Most of us remember exactly how things went down. It was an uphill battle for Labor, and they didn't actually start installing the NBN until 2011.

  • ransom_reg Reg Ransom (@ransom_reg) reported

    @PaulFletcherMP You’re putting lipstick on a pig Fletch! The NBN that your government delivered is a pile of crap that has limited capacity to handle future growth…. Absolutely no foresight.

  • Christo01846883 Christopher Lange (@Christo01846883) reported

    @PaulFletcherMP I hope labor get in, fix the NBN and then send the bill to your boss at the IPA. Rupert Murdoch.

  • fromthewonni Maureen ✳️✳️ (@fromthewonni) reported from Sydney, State of New South Wales

    @PaulFletcherMP I have NBN I live about 30ks from the city of Sydney My modem since the day it was installed tells me there’s no signal I was unable to work from home during the lockdown because the Internet dropped in and out all day making work impossible to complete efficiently or effectively

  • pony_node Node Pony (@pony_node) reported

    @TheTobinn @SenatorWong Considering the idiot Libs have now spent the same $ on their crap NBN as Labors fttp would have. Slowly slowly.

  • Dharism1 Dharism (@Dharism1) reported

    @tanya_plibersek Internet too - switching from ADSL to NBN doubled my internet bill for what was supposed to be an 'equivalent' level of service. Reality - my service is slower and less stable today than it was with ADSL...

  • PaulFletcherMP Paul Fletcher (@PaulFletcherMP) reported

    @AlboMP alternatively you could order an enterprise Ethernet service of up to 1 Gbps to your electorate office because, following our $4.5bn @NBN_Australia upgrade announced last year, you are located in one of the 295 Business Fibre Zones around the country... 4/5

  • DrowningShark DingoBob (@DrowningShark) reported

    @PaulFletcherMP The LNP NBN sucks

  • JoeSmit05465144 Joe Smith (@JoeSmit05465144) reported

    @JaydenStar8 @LibDemAus The LNP have two options: Either sell the NBN as is (for which I think they won’t get much for it) Or Fix it at our expense then sell it!

  • cyclicbikes Evan Wilson (@cyclicbikes) reported

    @GrogsGamut We had an NBN installation TODAY for **** sake. In Moonee FNK Ponds. It's the earliest we could get and it's only fkn HFC rubbish. The Modem still hasn't turned up so we can't even fkn use it. @PaulFletcherMP you hopeless prick.

  • vomont_twitch vomont_twitch (@vomont_twitch) reported

    @Saxdude26 NBN was a failure for the most part. Recently. I’ve tried to understand it. Like why was it so bad and such. It sounded ambitious at first. But the rollout was so long. And done so poorly. Where I am. I get 50 mbs down. And 15-30 mbs UP.

  • CoaltrainHunter Hunter Valley Coal Train - Tout Suite, Toot Toot (@CoaltrainHunter) reported

    @SenatorWong In my area postcode 2304, 50% of the homes have FTTH in place but choose NOT to connect. Ask the #NBN for some data. After 10 years. Where is the issue? Who is complaining?

  • justforpeacenow Nell 💟☮️ 🦇💩😜🐀 (@justforpeacenow) reported

    @PaulFletcherMP You delivered the absolute worst product ever, NBN is a fail.

  • Moon_or_Rekt Andrew Gordon (@Moon_or_Rekt) reported

    @AlboMP Government does not fix anything, NBN? Really? Sell the bloody thing and deregulate the telecommunications market to allow equal competition. There, fixed it for you ALBO!!

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