NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 230
Sydney, NSW 230
Melbourne, VIC 197
Adelaide, SA 76
Perth, WA 51
Gold Coast, QLD 5
Canberra, ACT 4
Ballarat, VIC 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1
Bordertown, SA 1
Thirlmere, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • captainbarndog Cap'n (@captainbarndog) reported

    @Optus @NBN_Australia There's really no point, there is nothing Optus can do that will satisfy me. The ONLY solution I'm willing to accept is full restoration of service, and since the fault is with NBN infrastructure, there is nothing you can do. It would be a waste of my time.

  • Mcali4 ✌Liz Franklin (@Mcali4) reported

    @maureenchuck1 @ScottMorrisonMP @RadioNational They must not have internet or mobile phone service.. where is he? Australia? Oh.. yes he is. #nbn

  • ap1144 plop (@ap1144) reported

    @PRGuy17 @ScottMorrisonMP You know the tight arses that'll buy the cheapest no name crap off eBay and then buy 5 replacements for the ****** broken stuff they keep buying, instead of just paying for quality first up? That's the Coalition. Vaccines. NBN. Submarines. They'll splurge on their mates though.

  • CA_22562_AN T:HE:JAMES. HMRH (@CA_22562_AN) reported

    You know with lower out in some areas for more than a week no-one with NBN has been able to use the telephone. We need a workable solution to support vulnerable and isolated residents in times of local emergency so they can at least communicate. #auspol

  • CharingCrOZs Paul Wells (@CharingCrOZs) reported

    This Years June 21st Psyop Disconnecting the NBN service of the elderly

  • km01 Aust (@km01) reported

    @abcnews Despite of being spend 50 billions NBN, still Australia struggles with basic. Poor network with outsourced/insourced work.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    My nbn is down today and I'm working from home

  • Joshx Wrists (@Joshx) reported

    damn got a call saying my internet connection is being disconnected! because nbns available in my area, its almost liek I already have nbn!? Best part about it, it's a "telstra technician" but I've never been with telstra before... damn! these guys r smart

  • RayWhitehead Grumpy old sewer rat 🐀 (@RayWhitehead) reported

    Think of the different position Foxtel would be in now if the NBN was an all Fibre to the House network and about to upgrade to Gigabit rather than ripping out most of the network and replacing it with Fibre like that should have. LNP great money managers? Drunken sailors maybe?

  • BrendonOConnor8 The information age turned into a dud, huh? (@BrendonOConnor8) reported

    @EmilyTisbury The LNP are treating it like the NBN. Being 1st at the worst is still not 1st

  • jmil400 💧🕯 Johny Miller 🕯 (@jmil400) reported

    @BelindaJones68 Yes. Stick him on the wall, put some stars around him, hook him up to a bad NBN connection. He’s just turns into incoherent white noise!

  • electricwings Julian Noble (@electricwings) reported

    @TelstraEnt Does the rest of Telstra know this though? Some Internet Direct services have been (with reduced features) migrated to NBN - and support/complaints doesn't know anything else exists.

  • ERN_Malleyscrub A Book of Dust (@ERN_Malleyscrub) reported

    @danilic @NBN_Australia NBN does great Customer Platitudes ! As if your provider is the problem.

  • IraSnave Ira Snave (@IraSnave) reported

    @peter_donnelly My brother in law is a liney in Canberra, and he’s like a spider monkey going up those poles! Also I hear you on Telstra, we’re with Optus and trying to get someone out to fix our NBN box was a hassle and a half.

  • NTDNathan Pz NTD (@NTDNathan) reported

    NBN down a again, haven’t had internet for almost 4 days

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