NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 52 |
| Melbourne, VIC | 108 |
| Brisbane, QLD | 111 |
| Sydney, NSW | 155 |
| Upper Caboollure, QLD | 1 |
| Arumpo, NSW | 12 |
| Perth, WA | 49 |
| Hobart, TAS | 2 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 2 |
| Ballarat, VIC | 1 |
| Rosalie Plains, QLD | 1 |
| Townsville, QLD | 1 |
| Wollongong, NSW | 1 |
| Dubbo, NSW | 3 |
| Croydon, NSW | 1 |
| Long Forest, VIC | 1 |
| Holmesville, NSW | 1 |
| Warragul, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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paullyj57 FMD **** AUST (@paullyj57) reported@MrKRudd @AsiaSociety @AsiaSocietyJP 200 billion for nbn that is useless and no one uses. Iv been using mobile network for 15 years for data. Faster and cheaper than nbn. And now starlink which is even faster and unlimited fast data for $69 pm. Labor have mortgaged your kids future for votes. Frauds and corrupted
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Kojrey (@kojrey_codes) reportedThis is the argument for the #NBN few predicted: 1) Spend lots of money to build a national broadband network. 2) Spend even more money to make it Fibre to the Premises (FTTP) by default. 3) Private competitor pops up and offers comparable service, in more geographies, with zero Australian govt money. ....But where some are now (4a) Private competitor drives out public investment (4b) Private competitor CEO becomes hyper-partisan & divisive AND THEN (4c) They decide to use almost-monopoly power to hold citizens hostage with price increases. Kevin07 may have saved us, even if he didn't know it at the time.
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Scarab (@ScarabOfficial) reportedSo, apparently #NBN is performing maintenance in various areas of VIC, with outages up to three hours in each area. Something seems to have gone wrong with it, though, so it's now a widespread issue.
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Cornelius Nim (@Quagslime) reported@AtomicEconomics So the Abbott, Turnbull and Morrison governments were all completely helpless and none of the debt was their fault? Even though they completely redesigned the NBN rollout? The NDIS is Labor’s fault even though it passed with the bipartisan support and was implemented by the LNP?
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nigel (@nigel15026948) reported@news_australian None stuffed NBN. Many farmers still have very little service, look at how much snowy 2 has and is continuing to cost.
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quantcumania (@quantcumania) reported@tzk1810 Idiots in the comments flexing their 500mbs not realising that this is FTTN which was a half-assed non solution to the NBN. If we went with the original plan we’d all be on gigabit fibre by now
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rustikalfox 🌿 (@kaijuergs) reportedwasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀
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Rob White (@RobWhiteEsp) reported@RennickGBR @RobbieBarwick How much Starlink get because the NBN sucks *****?
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Quo Warranto (@warranto_q92963) reportedGetting there. First time EVER since the NBN was put in by Raj and his mate...i now have a green transfer light as opposed to orange. Of course no one gave a **** there was a problem on the day. I do have some patch cables without a cat rating, so there is that. Baby steps.
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The Policy Guy (@negativevortex_) reported@PaulineHansonOz Morning Pauline. The 'du jour' attack on One Nation presently focusses on whether your policies are costed. As you know, this will become a regular feature of all uniparty (LNP will offer this sledge too) media / comms over the next 24 months. It shows the panic levels have escalated. I believe this is your best tactical response (below). 1. Be prepared to openly sully the reputation of the PBO The fact is that this department has costed the NBN, the NDIS and (to a lesser extent) Snowy Hydro. They are continuously wrong, because they are not highly skilled operators in private industry, they're public servants running to Standard Operating Procedure. Let Australians know the PBO is wildly off the mark with most of their projections. So why should One Nation seek this amateur level of analysis? 2. Move the financial analysis and broader discourse to the public forum. Be open, be transparent. Everything that Albanese is not. Aussies will see this and appreciate sincerity of effort and process. Invite critique from high calibre experts like @Adam_Creighton and @DrCameronMurray. Have the project estimations team at Hancock Energy run a ruler over it - they eat Class 2 estimates in their sleep and they'd crunch this work. 3. Empowering Aussies to think through the conundrum. If One Nation aspires to leaning out the public service, to increase quality and production whilst decreasing cost and regulation - most people realise that the public service are not and will never be 'independent' The PBO likes to remind us they are Parliamentary public servants, as distinct from APS. This is a meaningless distinction - they are inept and part of the loathesome Machinery of Government (MOG) that always seems to place Aussies last.
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Madmike (@madmike888X) reported@Telstra Don’t you update this page ever?? NBN Telstra down si. E 6am
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Mustafa Jones (@mustafa__jones) reported@SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.
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stephen humble (@stephenhumble11) reported@DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.
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poruchan 💖🌸 | Artist Alley, Reservoir (@poruchan09) reportedRestarting everything for pc and modem. NBN unstable right now. I’ll be getting food as well. Wait a moment!
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Aussie Kaiser (@Ladwiththebrew) reported@Ben_Davison1 Education has gone to ****, roads no different, rail basically doesn't exist, NBN is a worthless attempt at 30 yr old tech, electricity and gas is expensive, refusal to build any water infirstructure. The law was subverted decades ago and civil society doesn't come from gov.