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NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 45
Brisbane, QLD 53
Dubbo, NSW 2
Sydney, NSW 69
Adelaide, SA 32
Perth, WA 20
Arumpo, NSW 1
Bundaberg, QLD 1
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 1
Mildura, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • johnnymoo1969
    Johnnymoo1969 (@johnnymoo1969) reported

    @NBN_Australia how bad is the NBN !!! - took annual leave today and no bastard turned up - FU NBN - you’re another govt disgrace - they couldn’t give a **** about the customer or their time - another @ausgov disaster - we are a third world country

  • Robkhouri
    Rob Khouri (@Robkhouri) reported

    @Devodavo2 @Your_Avg_Punter $500 billion was spent on saving 800000 jobs during Covid. And let's just ignore unfunded NDIS & NBN **** fights.

  • oldmate9999
    Leftofcentre (@oldmate9999) reported

    @TopherField I didn't say I was against Starlink, what I'm saying is people can wax lyrical about this being disruptive 15 years after the NBN was started to sound prophetic when it was not a viable solution 15 years ago

  • fictillius
    Eddie Redcliffe (@fictillius) reported

    Publicly owned generators in the NEM today are some of the worst players in the market withholding supply to force peak prices up. NBN is a financial/business disaster. (Though the network is actually good)

  • UnlimitedChuks
    24/7Chuks (@UnlimitedChuks) reported

    @ChisomAgbafor How the judiciary has fell off, You mean VDM will be speaking at NBN conference and the so-called "Learned Colleagues" will be listening attentively and taking notes down? God God 💔😭Why did you brought me to this country 😭

  • AmicusCuri99068
    Amicus Curiae (@AmicusCuri99068) reported

    OR they could say? Starlink is the same OR cheaper and gives better service! while our sat service costs a LOT for lousy speeds and is ****** if? it works at all Elon Musk cashes in on Australia’s NBN fail Bush families are being forced to pay the world’s richest man for basic phone coverage, as Australia’s bungled NBN rollout leaves dangerous black spots across the regions. Paywalled Tiset

  • LiamMiller79
    Liam Miller (@LiamMiller79) reported

    @adamnicotera @NBN_Australia Go to NBN outage page get no info whatsoever, have to sit on hold to service provider instead. How hard is it to put some detail on your own NBN outage page to save customers the running around ?

  • ach_river84952
    River Ach (@ach_river84952) reported

    @Nirgal451 @cmkusher Let’s check the record: Labor's NBN was full-fiber before the LNP sabotaged it into slow, costly copper. Inland Rail was botched by LNP scope creep, & NDIS white-anted by poor oversight. For economic reform stock with Labor. Vision didn't fail; execution was gutted by the LNP.

  • harrypanopticon
    panopticon (@harrypanopticon) reported

    @OMGTheMess Exactly. Not investing in Australia for 11 years now, since the NBN policy disaster basically, has never been so beneficial for my overseas company. The company made profit the moment I gave NBN Co and TPG/AAPT the flick. Never have seen consumers been ripped off collectively with the silent approval of a regulator.

  • durackpl
    durackpl (@durackpl) reported

    @ChrisEconomist 2/2 The true scale of the off-budget disaster will only be clear when someone aggregates the retained losses across all these investments, as companies do in their financial statements. I've never seen this done, but if the NBN is any guide, the total would be staggering.

  • PeterRule841618
    Pete Rule (@PeterRule841618) reported

    @TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings

  • hendrix_uk
    Nick Hendrix (@hendrix_uk) reported

    @bazzacc2 Including Malcolm Turnbull who changed the specs of the @NBN_Australia from FTTP to FTTN, thus relying on old copper to transmit from the node to the dwelling It slowed down our broadband speeds significantly to save a few dollars How many billions have we lost in productivity?

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    My @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.

  • nervouswee
    Hysteria Collins (@nervouswee) reported

    The nbn is down rn and dodo’s report says it started at 12:58 and the NBN reckon it started at 16:29 which is. Probably incorrect

  • GoodFellaBoiBoi
    GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported

    @showcallcrewing @NBN_Australia The wireless modem is worth the extra $10/month. I can work, kids are happy, wife can do her work, but says it is slow, but okay.

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