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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 34
Perth, WA 25
Melbourne, VIC 75
Sydney, NSW 104
Brisbane, QLD 72
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 2
Mildura, VIC 1
Toowoomba, QLD 1
Dubbo, NSW 1
Warragul, VIC 1
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 1
Arumpo, NSW 6
Cairns, QLD 1
Upper Caboollure, QLD 1
Newcastle, NSW 1
Mackay, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • mich___l
    Michael🧙 (@mich___l) reported

    @VoteLewko @2GB873 Starlink is great if you're mobile, but you never want to use it to replace the nbn residential connections. The speeds and latency you get from a fttn/fttp connection are leagues better.

  • harry_harrop
    Harry Harrop (@harry_harrop) reported

    May be a possible delay tonight due to emergency nbn maintenance 😭 fingers crossed 🤞🏻

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @pigways @Batman2242 NBN satellites have been in service since 2013 that provided a significantly improved service for remote and regional areas. Starlink only arrived in the last few years. Perhaps Amazon was able to meet the design and contract requirements set by #nbn and starlink couldn't.

  • jshster
    FML (@jshster) reported

    @PieNorthern I haven't had a problem in ages... since we upgraded to NBN high speed. Hate to say it but it might be a tech problem. Although I do get it!

  • a_captaincook
    captaincook 🇦🇺 e/acc (@a_captaincook) reported

    @fathamburger @balajis @anwaribrahim Lol, ya NBN is ****, I moved off to Starlink myselves, agree on most counts actually. But why keep Aussies out? allow those who want to also move in. The point of SEZ would be that it would be a siloed regime that is more tax friendly.

  • PeterLeversha
    Peter Leversha (@PeterLeversha) reported

    @Johnuh9d @AvidCommentator The NBN is expensive crap. The NDIS has turned into a complete rort. The GFC was an American housing crisis that had very little to to do with us. The pandemic was an over reaction. They've blown the lot. Money wasted with zero return on investment. Both parties are responsible for this mess and all I see for the future is higher unemployment and a low currency. It's going to be a double whammy. We are already in a per capita recession. The country needs some serious reform and it needs it right now..

  • MarkA5859
    Mark A (@MarkA5859) reported

    I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

  • mitchell_costin
    Mitchell Costin (@mitchell_costin) reported

    Who else is experiencing **** internet speeds after 7pm? By 10 pm it's almost impossible to get pages to load up and and have a smooth social media experience. Bloody diabolical. I'm on the verge of ditching the NBN and going Starlink. 😠😠

  • tinhtrann
    Tính (@tinhtrann) reported

    @cb_doge The rural numbers are the real story imo. NBN was supposed to fix that gap and Starlink just walked in and did it faster.

  • Haalyle
    Haalyle (@Haalyle) reported

    No wifi today, we've had some electrical problems, mainly to do with the washing machine. That just means a relaxing Sunday of playing them games (now that the electricity is on). (NBN always takes a long time to recover.)

  • grtdane
    Dane Trethowan (@grtdane) reported

    @TimLooker @ABCaustralia I knew our communications system was down the tube with no stopping it when NBN bought the Copper Wire Network from Telstra and start decommissioning it, we should have had our Copper Network (which served us well) continue to do so along side Fibre etc.

  • R4dicalCentrist
    Richard (@R4dicalCentrist) reported

    True. NBN Co is the picture of efficiency and never suffers outages or coverage issues.

  • DissentingS
    DissentingSkeptic (@DissentingS) reported

    Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.

  • purana
    purana (@purana) reported

    The latest in the NBN FTTN connection request for my mum is they are still valuating what changes they need to do on network to connect her. Basically NBN didn't project plan things correctly with the nearby street re-alignment.

  • byzbateson
    byron (@byzbateson) reported

    @vic_gopies I got Starlink. wtf is NBN

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