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NBN

NBN Outage Map

The following outage map shows the most recent areas in Australia where NBN users have reported their issues and outages. If you are having an issue with NBN and your location is not listed, make sure to submit a report below.



Alert Check Current Status

May 26: Problems at NBN

NBN is having issues since 05:20 AM AEST. Are you also affected? Leave a message in the comments section!

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

NBN Most Affected Locations

Outage reports and issues in the past 15 days originated from:

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • Buck (@buckwa2020) reported

    @DodoAustralia What is happening with nbn in coffs harbour, it has been down for nearly 12hrs now

  • Dave Ingram 📡✈️⚡ 🌻 (@dingram) reported

    @trentyarwood So @NBN_Australia is claiming it's adversely affected by competition from a satellite service that has low 100k customers. I thought they'd be keen to offload traffic from their two big expensive satellites. Maybe they should reflect on their own garbage service model?

  • Orpheus6 (@Orpheus631) reported

    @alexkidman @NBN_Australia Now after 2 years and countless service interruptions including disconnecting them (90’s with medical conditions) NBN said max was 15mbs Then you finally fixed the line and 25 mbs and working well.

  • Orpheus6 (@Orpheus631) reported

    @NBN_Australia The issue with NBN is your customer the ISP has no ability to have a customer focus, I have signed up for. A Very fast 1,000 mbs service but was told over 500 was OK. My regular experience is varied 100,400, 800, 400 you agree to attend you but don’t bother

  • Phil Kalogeras (@Philkx2) reported

    @carolduncan @maire19 @NickRossTech Imagine trying to get through the last 2 years without NBN. It's proved it's utility as a vital national infrastructure asset. Ditch the idea of selling it off, and treat it like the national road network and upgrade where needed. All those complex pricing models will disappear.

  • Juliana Victoria (@Juliana22071973) reported

    @elonmusk Billionaire Elon Musk has reportedly played a significant role in driving up the prices across Australia’s NBN phone and internet network… Starlink technology had reduced the NBN’s viability?… interesting 🤔

  • ÇHÎRP19 (@Chirp19OCE) reported

    @NBN_Australia yo instead of raising your prices for your internet plans because people like Elon Musk are doing a better job at providing a better internet service you just idk....FIX YOUR INFRASTRUCTURE 🤔

  • James Doglasse (@seoguyberlin) reported

    Australia built a slow NBN, obsolete at launch. Other players entered the market, with better, faster options. The NBN now needs to raise prices, to cover its costs due to exiting users which will cause more to leave. The NLP are to blame, but so are those who voted for them.

  • Lack Of Adhesion (@Lac_Of_Adhesion) reported

    @aussiewongm At least you were talking to a human who had some idea and didn't just try to blame NBN and hang up on you after 2 minutes.

  • talej ❄️ (@talejCrypto) reported

    @Optus @NBN_Australia INTERNET DOWN MARKET CRASHING NEED INTERNET NOW

  • nickrosstech (@NickRossTech) reported

    @PW_Arts @carolduncan The benefits of the National Broadband Network would only have materialised after it was built. But it wasn't. So SkyMuster never really had a chance #nbn #auspol

  • PW_Arts (@PW_Arts) reported

    @carolduncan @NickRossTech At the risk of sounding like an Elon boy, he did get a lot of things right that Sky Mustard screwed up. that's why his Starlink is eating into NBN's share of Aussie Internet. (I'm not calling it by its proper name, it sucks badly, based on a lot of testimony I've seen)

  • Anthony Gherghetta (@wheredidgogogo) reported

    @NickRossTech @maire19 @carolduncan yes - on fixed wireless nbn in the bush. So unreliable - the towers are getting faster but they are chained together with no back-up power. If one tower goes down, the following towers all stop working. It was a disaster in the fires a few years ago. zero redundancy - crap.

  • nickrosstech (@NickRossTech) reported

    @wheredidgogogo @maire19 @carolduncan Just remember... you're talking about the nbnTM network and not The National Broadband Network. #auspol #nbn

  • Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.


Alert Check Current Status