NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 277
Sydney, NSW 256
Adelaide, SA 173
Brisbane, QLD 169
Perth, WA 57
Rosalie Plains, QLD 3
Canberra, ACT 2
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • xCarlyMelissa_x Carly Melissa (@xCarlyMelissa_x) reported

    When the guy comes to check out your NBN and says "this is gonna be an easy one" and you quietly stress to yourself that maybe you hadn't had the thing plugged in. Note: it was an issue with the socket, so nothing I could have fixed haha.

  • rooboyben119 Ben Rose (@rooboyben119) reported

    @Internode @Internode Currently have another NBN connection issue in Pascoe Vale South. Is there another unplanned outage?

  • combat_riceball Fi ♥ (@combat_riceball) reported

    @axelsandwich Well done for saving Cat from that GoT mindblank XD. My gosh though, my NBN cut out like three times -- I was both screaming and laughing at the sorry state of peak Aussie net usage torture.

  • ninetyfourhobi a⁷ (@ninetyfourhobi) reported

    @lilrabbitjeon nbn sucks 😒😒 my Telstra plan was so quick before 💔💔😪

  • instxcntz instxcntz (@instxcntz) reported

    @lllevz @NBN_Australia same cnt legit been horrid for last 2 weeks and now I can’t even load a single thing and on fort I play 20 percent packet loss

  • SerBronn8 SerBronn (@SerBronn8) reported

    @Telstra_news Start with providing a reliable service on the NBN Broadband I'm already paying for

  • LeonTraveling 💉Leon💉 (@LeonTraveling) reported

    @QandA @MonashPub When are you going to fix the mess you made with the NBN. Less writing and more doing your paid job.

  • themiasandrist Mia “J-O-R-D-A-N C-L-A-R-K-S-O-N” Lastname (@themiasandrist) reported

    @fee_bee_63 To be fair, the nbn sucks

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Jeffreyemiles Hi Jeff the outage in Melbourne yesterday is for TPG FTTB service only. NBN is not affected. Your connection issue is not related to the outage. Thank you -Julien

  • permafrostandm1 Ian just Ian (@permafrostandm1) reported

    @littlesteve That would depend on just how poor the nbn connection was working. When it rains at my place the nbn just goes away.

  • BonnScottNott70 Brendan O’Neill (@BonnScottNott70) reported

    @EllaCoo55777104 Hes going to shirtfront Xi Xingpin, my oath he will.He’s also going to shut down their car industry, stop girls access t medicinal abortive and contraception, promote our NBN, tell the Taiwanese about the benefits of Christianity and if soldiers die, well **** happens, our taxes

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Jeffreyemiles Thanks for sending out your details, Jeff. I've seen that our Engineers requested for NBN Appointment for your account since a technician visit is required to restore your service. The appointment for technician visit is on Wednesday, 06 October 2021, 1:00 PM - 5:00 PM. -Jhoey

  • Paulz20445090 Paulz (@Paulz20445090) reported

    Stuff this LNP Govt. Today is the 4th $70 Battery I have put in my NBN connection just as a backup. If you don't replace it, just beeps continually every 3 mins. What a disgrace the LNP have been over the last 10 yrs for the Australian public. Everythg. they touch turns to ****.

  • Jeffreyemiles Jeff Miles (@Jeffreyemiles) reported

    @TPG_Telecom The Service Status page on your website states that the outage has been 'resolved'. However, I can tell you my NBN connection is still off-line 12 hours after the outage started (2/2)

  • McCrakken ben doun (@McCrakken) reported

    @civilengineer @brigidglanville @NBN_Australia i have always had wireless about 7 years no need to bother with fix line but each to their own

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