1. Home
  2. ❯
  3. Companies
  4. ❯
  5. NBN
  6. ❯
  7. Outage Map
NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More
Check Current Status

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 47
Sydney, NSW 202
Melbourne, VIC 106
Adelaide, SA 50
Brisbane, QLD 90
Warragul, VIC 1
Arumpo, NSW 1
Cairns, QLD 1
Hobart, TAS 3
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 5
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Newcastle, NSW 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ShowerCapAM
    Jobson Growthe (@ShowerCapAM) reported

    @ASX1500 how **** was your nbn connection and why?

  • eevblog
    Dave Jones (@eevblog) reported

    NBN Update: "Cable works are progressing. The fibre cable was installed between the two manholes early this morning and the site has been made safe. Due to traffic control requirements, work has temporarily paused and will recommence under day Road Occupancy Licences between 10:00am and 2:00pm. Cable preparation works began earlier at 3:30am, with splicing scheduled to commence this afternoon. Customer restoration is expected to be completed later today. NBN will continue to monitor progress and provide further updates as they become available."

  • YBartolovic
    Yvonne (@YBartolovic) reported

    Lots and sometimes can’t even get 1mpbs Not joking Not nbn though but still **** house

  • AlexandraOn1ine
    Alexandra Online 💅 (@AlexandraOn1ine) reported

    STILL NO WIFI T-T I called my provider and their solution was.... wait for the nbn to do their thing 🥹

  • panzer_VI
    jagdtigger (@panzer_VI) reported

    @eevblog If that is the mobile plan you bought, TBH it was to be expected. Every NBN customer in that same are is looking for an easy temporary solution......

  • gopricette
    Pricette (@gopricette) reported

    @Austen And my facetime calls over Australia’s NBN (government fiber/wire) cut out all the time. Lol

  • Iruchirpatel
    Ruchir Patel (@Iruchirpatel) reported

    Can’t wait to get my @Starlink finally time to **** off my NBN.

  • PaoloMalicse
    Paolo M (@PaoloMalicse) reported

    @optus_help 3rd day no NBN internet at home and no one can tell me the problem. Case number 1004469179. Shame on you, Starlink and Superloop starting to look good right now, maybe time for a switch.

  • bek_lenin
    bek_lenin (@bek_lenin) reported

    @robb_j_m NBN is free, however the providers are the ones who charge. But the infrastructure itself has always been free. They upgraded our home for free, changed over faulty equipment, for free. As for price get about 300mbps DL for $80 a month. Not bad. Super reliable. Happy.

  • cwgardiner
    Craig Gardiner (@cwgardiner) reported

    @telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • jimboot
    Jim Stewart (@jimboot) reported

    @eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again

  • RoofingAust
    Roofing and Stuff (@RoofingAust) reported

    @DrewPavlou Look past high speed rail Drew. The future is self driving cars. We should be making the roads better and safer. Throwing money at rail now is like throwing money at nbn for remote Australians 10 years ago. Waste of money when starlink fixed the problem.

  • Rowen72600346
    StainlessSteelMan (@Rowen72600346) reported

    @mark16pg It was supposed to be a cheaper alternative to batteries, turns out batteries came down in price, nbn was supposed to do the same with internet and starlink rendered it useless as well.

  • nunthewizer53
    🦞🐀🍩🗣🙏🏻👣💧nunthewizer (@nunthewizer53) reported

    Well knock me down after neo con mixed donor I mean mixed technology NBN who could have predicted it.

Check Current Status