NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 325
Sydney, NSW 245
Melbourne, VIC 233
Adelaide, SA 88
Perth, WA 49
Rosalie Plains, QLD 3
Gold Coast, QLD 3
Gisborne, VIC 2
Central Coast, NSW 2
Sunshine Coast, QLD 2
Canberra, ACT 2
Gawler, SA 2
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Greggreenwood17 Greg greenwood (@Greggreenwood17) reported

    @JohnEClements @TonyHWindsor Of course it would have been cheaper @TurnbullMalcolm was doing as he was told by his overlords! Mal had no interest in providing a first world NBN. Tha LNP never do anything to make life better for the majority. They only do things to enrich their bosses!

  • RReckons Roy Reckons (@RReckons) reported

    @AlboMP You village idiot! Australia's National Broadband Network (NBN) was announced in 2009 by the Labor Government & paid multiple bonuses thereafter!!

  • deeganblake Jan Blake-owicz (@deeganblake) reported

    Seriously how ******** do we not have nbn, @sym_long's mum has nbn in Blackbutt for ***** sake @NBN_Australia hurry ******** up

  • TheSawsieTrnsfr Andrew Saw (@TheSawsieTrnsfr) reported

    @Biggy1883 I've shifted on Turnbull, looking @ wot he said pre, during & post cabinet. I now think he gets th decent & smart ticks & was jammed by 'interests', eg technically stupid FTTN NBN (as is now easy 4 all to see) shortcut was forced by Murdoch. Pro-coal postiN was a sop to Mining.

  • michael_wilde1 Michael Wilde (@michael_wilde1) reported

    @smh Soon the satellite NBN will become pointless to use as a lot will switch to the Elon Musk's superior Starlink network. Their fixed wireless towers are congested. If only they listened to Kevin instead of working out ways to get rid of him. FTTP is the best way forward.

  • enfoqueluz Brad F (@enfoqueluz) reported

    @NBN_Australia I have the fastest service money can buy. This is not the provider, as much it is either your crap infrastructure that is already obsolete or a need for your to provide more bandwidth.

  • maximum_sincere kerry stonks (@maximum_sincere) reported

    @AlboMP This is the telephone network which was not part of the NBN rollout you absolute *****. Don’t you remember the last time you posted this and people who actually understand what happens in telco pits shouted at you, or don’t you care? Absolute clown

  • YkEnigma YK_enigma (@YkEnigma) reported

    @NBN_Australia Tired, very tired dealing with nbn and service provider, when they have no intention to resolve. #nbn is the rort of the century? Service providers should not be licenced if they don’t provide the right hardware for sending out signal throughout a home for a start?

  • lifeandlarder Life and Larder (@lifeandlarder) reported

    @smh Months wait for installation. No service in between? Is this the 21st century? @NBN_Australia

  • tech_is_dead Dr Elizabeth Stark (@tech_is_dead) reported

    also - shoutout to @TPG_Telecom tech staff who have been really helpful and were chasing @NBN_Australia to register the fix hadn't worked, even before I rang this morning

  • martincedes Martin - #BLM 🖤 (@martincedes) reported from Melbourne, State of Victoria

    Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2

  • spike4169 Mark Kinnear (@spike4169) reported

    @pruethaht @australian Medicare Superannuation Annual leave Compo Long service leave Wage floor Well explained policies Libs can’t decide on any polices but now say the NBN is a good idea, The EV that were going to steal your weekend are now being invested in by the LNP You must enjoy the **** culture

  • obsoletenerd Sen (@obsoletenerd) reported

    @NanoRaptor Maybe @NBN_Australia could swap out their fiber network with this? At least it'd be faster and more reliable than what I currently get.

  • EdanCockerell eeds (@EdanCockerell) reported

    @toddthepainter @Internode @NBN_Australia A week ain't too bad 🙄 Pretty sure our wireless dish needs realignment, of 3 signal strength bars it's only holding 1 bar solid which is pretty poor when the tower is barely 5km away.

  • emusandbasil Balsam ****** (@emusandbasil) reported

    @MRowlandMP And any criticism of NBN co now, the LNP say, “don’t you remember NBN co was set up by the labor govt so you should direct your questions at them”. 0 accountability, the worst.

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