NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 141 |
| Adelaide, SA | 47 |
| Perth, WA | 48 |
| Melbourne, VIC | 114 |
| Brisbane, QLD | 104 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 2 |
| Arumpo, NSW | 12 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Hobart, TAS | 2 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 2 |
| Ballarat, VIC | 1 |
| Rosalie Plains, QLD | 1 |
| Townsville, QLD | 1 |
| Wollongong, NSW | 1 |
| Dubbo, NSW | 3 |
| Croydon, NSW | 1 |
| Holmesville, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Upside (@Antiwoke7777) reported@MrsS2023 We got sick of nbn and starlink has not let us down
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The Last Dragon (@TLDragon23) reported@DarrylKerrigan3 @thecoastguy Yeah, it's a losers game in Technology esp. for the Government because it is too slow and too far behind the curve They'll spend all this taxpayer money implementing something that will take too long and cost too much, then something else will be created that will blow it out of the water NBN < Starlink anyone?
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Alastair Taylor (@tayser82) reported@OperationalInc1 Whenever the NBN low-earth orbit satelitte service kicks off (Amazon's burgeoning network), the backup should switch to that. Aside from some parts of inner Perth/Melb/Syd/Bris, all of the rail network is on the surface and will be able to uplink, I would have thought.
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Patrice Henri (@PatricioHenrio) reportedthe NBN was never even finished
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The Opinionated Veteran (@the_vocal_one) reported@CovfefeDnUnder @ianclarkeAU All network types have limits on the bandwidth (speed available to users), even wired ones... It's just that for fixed networks like the NBN, those limits are much, MUCH higher.
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Tulip 💐 (@cutelipsxx) reportedWhen I went into the carport, the light was on, the power point was turned off and the ethernet cable ripped out and the port was broken. He had taken the cover off the NBN box and that's what woke me up- when he was putting it back on. Pretty sure he was looking for a spare key
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The Policy Guy (@negativevortex_) reported@PaulineHansonOz Morning Pauline. The 'du jour' attack on One Nation presently focusses on whether your policies are costed. As you know, this will become a regular feature of all uniparty (LNP will offer this sledge too) media / comms over the next 24 months. It shows the panic levels have escalated. I believe this is your best tactical response (below). 1. Be prepared to openly sully the reputation of the PBO The fact is that this department has costed the NBN, the NDIS and (to a lesser extent) Snowy Hydro. They are continuously wrong, because they are not highly skilled operators in private industry, they're public servants running to Standard Operating Procedure. Let Australians know the PBO is wildly off the mark with most of their projections. So why should One Nation seek this amateur level of analysis? 2. Move the financial analysis and broader discourse to the public forum. Be open, be transparent. Everything that Albanese is not. Aussies will see this and appreciate sincerity of effort and process. Invite critique from high calibre experts like @Adam_Creighton and @DrCameronMurray. Have the project estimations team at Hancock Energy run a ruler over it - they eat Class 2 estimates in their sleep and they'd crunch this work. 3. Empowering Aussies to think through the conundrum. If One Nation aspires to leaning out the public service, to increase quality and production whilst decreasing cost and regulation - most people realise that the public service are not and will never be 'independent' The PBO likes to remind us they are Parliamentary public servants, as distinct from APS. This is a meaningless distinction - they are inept and part of the loathesome Machinery of Government (MOG) that always seems to place Aussies last.
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GregM (@Gmeister67) reported@WSWanderingEels @ardmorelad Yep Aus govt also own the NBN network who mainly use the Telstra network, amongst other smaller players. Everyone gets a drink
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Jmaes (@therealjme5h) reported@NBN_Australia St Clair 2759, when is service due to be online??
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Kayeos (@Kayeos3) reported@Davemcl70700812 @lesstenny You didn't listen during her speach or read any policies. Clearly stated that the country wouldn't be affected. Other systems can easily be put in place. Besides, majority of farmers have satellite internet because they didn't receive broadband or the NBN. **** you lie a lot.
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pigways (@pigways) reported@ajamesbragg Do the NBN. $40B down, uni-party responsible. Perhaps the NDIS. Covid largesse 🤪
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purana (@purana) reportedAll I want from an RSP is suitable communication on why the service cannot be connected, and the timeframe in which the condition stopping it from being connected resolved. How hard is it to get decent feedback from the NBN co processes.
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Jen Dudley-Nicholson (@jendudley) reportedFour days with no NBN. We were promised a fix today but the 4G network fell over from overuse instead. Thinking about investing in puppets and more paper books.
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Stonkin Days (@n0otherwaythere) reported@Starlink I’m one **** around on price from going over to NBN fixed wireless which has been rolled out in my area since I got Starlink. The chapping and changing is bullshit
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Andrew (@asphotos) reportedYou’re not trying to do remote IT support to the mother in law on their stupidly slow 12/1mbps NBN FTTC plan 4hrs drive away and it keeps dropping you out? Sad! **ARGHHH