NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 115 |
| Brisbane, QLD | 87 |
| Rosalie Plains, QLD | 2 |
| Perth, WA | 35 |
| Adelaide, SA | 39 |
| Campbelltown, NSW | 1 |
| Melbourne, VIC | 89 |
| Hobart, TAS | 3 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 7 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 2 |
| Ballarat, VIC | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Matte Black (@MattSul96194350) reported@realRick_AUS I've just been fishing 50km down the vic river in the NT. Starlink had better uninterrupted reception than my NBN at home in the middle of Darwin. The NBN was yet another Labor scam on the taxpayer.
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jaded ( ジェイドフィッシュア ) (@jadedfissure) reported@realRick_AUS Out in rural NSW, the max I could get was 50Mbps. And it took 3 months and a really good tech - (who got silenced) to tell me that they had a broken cable on my run and they needed to rerun the cables for about 50 feet. 7 visits I think I have 3 months with nothing before that! And every time it rained, I lost connection for hours I was the middle of the work day. Aussie Broadband were the only ones who kept me sane - NBN itself was (and is) rubbish, but Aussie was amazing.
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Ian Clarke (@ianclarkeAU) reported@the_vocal_one @CovfefeDnUnder You’re missing the point. Wired networks pre NBN worked just fine, and still do. Every new NBN suburban / bush connection loses money. Every new Starlink customer is profitable, so it can strip away customers and NBN will slowly die. PS : I’ve been on 5G for years : 4x speed
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Kevin Metcalfe (@KevinMe49077436) reported@TheLucidyn @Batman2242 No, it was a very bad idea, the original OPAL idea was excellent, a public private partnership to lift rural speeds up to that of the cities and was costed at about $4 billion. Rudd screwed that up with massive mission creep and created the NBN.
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Geoff Payne (@geoffrey_payne) reported😒 had FTTP NBN connected 2 weeks, incredibly slow speeds, pages don't load & sound intermittent, NBN website says, any/all issues regarding performance MUST go to ISP, they are charging me for 500 Mb/sec.....I'm receiving 80 Mb/sec download speed currently @NBN_Australia 😞
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TassieDevyl (@TasDevyl) reported@ArtistAffame That's not bad. The only option I have where I am is Fixed Wireless. Essentially 4G/5G cell tower and fixed "antenna" on the roof. NBN service via iinet (TPG). Given the distance from the tower I only get a portion of the theoretical maximum throughput. Costs more than your plan.
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Richie_Night Owl (@richardmelb05) reported@Optus Hi Jay, I dont think you can assist me, one of your optus colleagues has told me by phone, nbn is having an unplanned outage, nbn isnt saying how long it will last
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Ian Clarke (@ianclarkeAU) reported@DoodyDarren @CovfefeDnUnder Can NBN do this? No, and it never will. Of course wired networks, such as aarpnet are way better for some applications. The fallacy is that NBN is about technology, when it’s about a cross subsidy.
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Wal (@wally_waldo83) reported@ShaneOliverAMP A big part of the problem is that starting from the 2010's more of our spending now goes to megatech platforms that extract Australian revenue without the old local multiplier. When $100 went to Ford or Holden, a retailer or a local media company, a large portion recycled through local wages, suppliers, property, logistics and tax. Now when $100 goes to a global ad platform, streaming service or cloud provider much more can disappear offshore through IP, reseller fees and related party charges with far less local employment or supplier spend despite the use of infrastructure like NBN and roads. So government keeps importing demand and taxing workers harder to fund services while more private spending leaks offshore to low local footprint platforms. That extraction is not productive for our economy and is increasingly an issue, especially when profits are being offshored and Australian taxpayers are unfairly carrying the burden.
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U5321977 (@U5321977) reported@grok @AFP @zerohedge We will see. They now have our government's pre-emptive regulations and one of the world's highest electricity and real estate/construction costs to contend with once we are past the VC craze stage. I am calling bullshit on this. Like car manufacturing, nuclear energy, making green energy products: making anything actually. Or will it just become another government funded boondoggle like NBN. Billions obsoleted by Starlink. Yes lets build massive government funded data centres. I am sure Elon has no counter to that. Nothing stupid like datacenters in orbit. Could data centers in orbit talk to Australia?
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DissentingSkeptic (@DissentingS) reported@QuentinDempster Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.
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daytona (@daytona7th) reported@tim_blee You would think that if you relied on the mobile network to receive payments then you would have a backup should the particular network fail. Maybe have an Optus or Vodafone SIM card handy or re-route your payment system to the NBN? No sympathy for unprepared businesses.
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Richie_Night Owl (@richardmelb05) reportedOur nbn internet/phone service isnt working. A @Optus techician was sent to my home to find out why we dont have nbn internet. He told me there is something wrong with the fibre optic internet cable. The cable brings the internet to our home.
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Scott Nixon (@MrBrokenEyes) reportedUmmm. I don’t mean to be “that guy” but, has anyone else noticed that the #EmergencyAlert test seems to have, ya know, crashed the internet in Australia? #NBN is down everywhere. Phone internet seems to be okay. This could get interesting.
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mutantmonkeybutt (@60YOGamer) reported@PaulBongiorno Try living in rural Vic and getting an Australian made fixed satellite NBN service. Up until Starlink our snowfields resembled dial-up and we could not watch a streaming service without the loading circle popping up every minute or two.
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