NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 297
Melbourne, VIC 233
Sydney, NSW 229
Adelaide, SA 67
Perth, WA 61
Gold Coast, QLD 4
Ballarat, VIC 3
Sunshine Coast, QLD 2
Canberra, ACT 2
Gawler, SA 2
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • sydbusinspector Red Bull Bus Driver (@sydbusinspector) reported

    @Telstra 3 hours on live chat speaking about nbn refund issues .. train them cheap overseas staff up please ! Not funny Not happy Jan #AprilFoolsDay

  • The_Bajman martymonster68 (@The_Bajman) reported

    @NBN_Australia Pathetic service and hide behind service providers to avoid accountability #dialupmodemswerefaster

  • nchuah FairGo (@nchuah) reported

    @LesStonehouse The #LNPCorruptionParty said we couldn’t afford the fibre optic NBN that Labor proposed originally but ended with a even more expensive unsustainable poor quality nbn. #auspol

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    In line with advice from NSW emergency services, nbn has declared parts of the region as unsafe for technicians to enter, unless it is deemed critical. This may impact users waiting for appointments. These appointments will be rescheduled ASAP, based on emergency services advice.

  • BrentMiley2 Brent Miley (@BrentMiley2) reported

    I don't think people really think about the big Corporations not paying 'tax'. Let's have a look shall we ? They use our NBN, Telecommunications network, Postal System, roads to transport products, airport terminals, storage facilities, railway systems, and shipping ports. They

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported

    A message from @Internode says there will be a planned outage in my area next week. A look at the @NBN_Australia status page says different. No planned outage. Who should I believe?

  • SenzuBe83678010 Senzu Bean (@SenzuBe83678010) reported

    @NETGEAR Where ******** was netgear when the NBN was being built! Nether literally stfu and said nothing then released a stupidity based obsolete contract with ISP saying it doesn't have to fight for Australia Internet because it ALREADY makes them dollars!!!

  • weaponizedFOMO Jeff Gao (@weaponizedFOMO) reported

    @Nd172557208 when you have NBN and zoom tells you "your connection is unstable" seven fukn times during a 20 min call.

  • manaz_d Robert Hudson (@manaz_d) reported

    @gavinadams @Aussie_BB I've reported that issue with the MyAussie tool in the past as well. If two of the four tests fail, how can there possibly be "No Issues Detected"? I was told that this is because of the way NBN reports things...

  • laughingconser1 laughing conservative (@laughingconser1) reported

    @austrippa @Donsvess First Labor were in charge for 6 years, 2007 - 2013. Secondly the damage caused by labor in those 6 years will take a couple of generations to recover. The NBN and NDIS are just 2 of the projects that are sending us broke.

  • andream75 Andy Mac (@andream75) reported

    Not now, NBN outage, not now.

  • BarrySteeleTNL 💧Barry Steele (@BarrySteeleTNL) reported

    @NBN_Australia We've already had this conversation. I'm referring to a complaint about your seriously bad technical decision at my front gate. We explained that our phone drops in the rain and was unsuitable as an internet service. But we were ignored. And guess what? #Fraudband #Ignored

  • Haydenfreedom Hayden 🇺🇦 (@Haydenfreedom) reported

    The NBN is almost bad enough to make me a libertarian.

  • eatnik Anna (@eatnik) reported

    There's an unplanned NBN outage in my area today. In order to work, I turned the hotspot on on my phone and I've connected my work device to my phone. Which is how I've come to learn that my mobile data is faster than my NBN connection.

  • monkey_brennan Omicron’s bastard love child (@monkey_brennan) reported

    @genericitis @joshgnosis Guess they have to be on the ‘front line’ as their NBN connections are ****.

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