NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 263
Melbourne, VIC 261
Sydney, NSW 214
Adelaide, SA 115
Perth, WA 47
Sunshine Coast, QLD 4
Connewarre, VIC 2
Rosalie Plains, QLD 2
Gisborne, VIC 2
Central Coast, NSW 2
Gold Coast, QLD 2
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • David_Bonnici David Bonnici (@David_Bonnici) reported from Broome, State of Western Australia

    Poor NBN tech who came to my place on Thursday had to go to a couple of locations to check connections and lost his $6000 meter. Wasn’t at my place but today while walking the dog I found it placed on a light bollard near one of the Telstra pits - he’s a very happy man today.

  • markieP61 markieP61 (@markieP61) reported

    @dendrades @simonahac I don't think that I want to know the full details of how the powers that be manage feed ins. I'm doubting that it's a 21st century solution. Probably something akin to the farce that is the NBN.

  • IanJeffrey17 Ian Jeffrey (@IanJeffrey17) reported

    @AmiesPhilip Definitely records from eg iNat entering databases like NBN without proper verification is a real issue. You raise an interesting point about keys in this thread - too easy to assume all the diagnostic characters etc being presented are well-supported and result from good data

  • JustAcidity Acidity (@JustAcidity) reported

    Agsin tonight, Im being reminded just how utterly **** the @NBN_Australia network is. Constant freezing and lagging just trying to watch the footy all because its raining. They talk about how you can upgrade for free to FTTP in an eligible suburb yet you cant. ******* shocking

  • stevebr18345927 Claude Rissolle 🇪🇨 🇰🇭 🇦🇺 🇻🇺 🇬🇪 🇺🇾 🇪🇸 (@stevebr18345927) reported

    @PoliBark no way mate Rudds NBN would have been finished years before Starlink & 5G even came online, if it had not been stuffed by Abbott, AU in many areas for years after Abbott had 3rd world data speeds, did you miss those 7.30 reports on the **** internet available in regional areas?

  • blasterdition blasterdition/dimitri (@blasterdition) reported

    okay… this sucks. not only is our nbn box completely busted but mobile data isn’t reliable either, so expect me to be less active for a bit.

  • __Carlton___ Carlton 🍉 (@__Carlton___) reported

    Monarchists with slow NBN internet speed are concerned this evening after finding out the Queen is quite ill.

  • Mvfcarsenal Carlo Guevarra (@Mvfcarsenal) reported

    @KymbaCahill @binge I only subscribed to binge cos the wwe network got shut down in Australia ..foxtel is a rip off. Murdoch can go f himself..he spent Years not wanting nbn because of foxtel now he needs it..he can suck a fat one

  • Gibbos72 Jon Gibbons (@Gibbos72) reported

    @PeterTaliangis @9NewsAUS We raise plenty of tax. The problem is so much is pissed away. The NBN, failed French subs pay off and NDIS are just the most obvious of programs the government wastes billions on.

  • lanson_the_wolf Furry Urbanist in High Vis (@lanson_the_wolf) reported

    @PaulineHansonOz the NBN wasn't labors fault infact it would have been better under Kevid Rudds NBN but unfortunately we got the LNP half assed and way over budget version. Also the only reason the NDIS has been going to **** is because of the LNP constantly cutting from it

  • Rumi_Posting Rumi, Your Catgirl Android ♡ (@Rumi_Posting) reported

    I guess I go back to begging my ISP to escalate it but, considering a different ISP had the same issues and even mobile data from ANOTHER ISP has the same problems I don't know if its related to some weird NBN hop or something stupid either.

  • JohnLutge John Lutge (@JohnLutge) reported

    @oursharedvalues Doctors use faxes, and ours was connected to our @Telstra phone number. When the @NBN came along we were told our phone number would not support fax traffic. I was told to port that number to an efax provider. When the port cut over Telstra disconnected our internet....

  • Dreadiedude Dreadiedude (Josh) (@Dreadiedude) reported

    @Darkmechx @N_Tys26 I sit at about 75 down/15 up AFTER upgrading to NBN. Before 2020 I used to have 7 down/0.5 up lol

  • KoparaFallsKid 💧Robyn D💉x 5 (@KoparaFallsKid) reported

    Hope @belungerer is OK and just missing due to power or NBN outage. @otiose94 @myleprachaun any ideas?

  • BCoppick Brenton Coppick (@BCoppick) reported

    @RizviAbul @abc730 @JamesEltonPym Stats prove it is definitely harder over 50 . Bloody harder for abject poor to own Computer ,printer ,nbn , mobile access to search and do zoom interviews then maintain a car to get somewhere

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