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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Stoxxie
    David Lee (@Stoxxie) reported

    @Liberty_Itch @DavidLeyonhjelm This is an incredibly poor editorial on the NBN. A waste of my time in reading it

  • lynaem88
    🌸Lynae 🟪⬜️🟩 (@lynaem88) reported

    @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.

  • FelipeRestrepoE
    Felipe Restrepo (@FelipeRestrepoE) reported

    @NBN_Australia Nobody seems able to answer a simple question. 80 Fig St, Pyrmont NSW 2009 has a network fault. I've tried 3 ISPs and keep getting passed around. Is NBN aware of the issue, and when will it be fixed? Three weeks without an internet connection...

  • pelli_69
    Pelli69 (@pelli_69) reported

    anyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Kate3015 We Also built TPG & Vodafone's networks, however, my point was really Albanese raced up to Singapore begging for oil, Optus is owned by the Singapore Govt. They will not be pleased. And for the record, we built the very first NBN site at Kiama, I met several times with Conroy, he is a fool. We walked away, I said let everyone else beg for this, we will pick up all their other business while they are ******* with NBN, Conroy had no idea of the concept of Fibre, nor did his management, they were all Guys I had worked with at Sun Microsystems, not one had ever built a network. Conroy went against advice & lost $800 million on a Satellite project, the Indonesians grabbed the flight space.

  • moresunshine_1
    John Cas (@moresunshine_1) reported

    @Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!

  • PaulJBarby
    Paul Barby (@PaulJBarby) reported

    @AGLEnergy internet has been down for 14+ hours. HFC NBN, hard-wired setup, two known-working routers tested, cables changed, NBN box reset. Router sends PPPoE PADI but gets no PADO, so this is failing before login/auth. Please stop looping basic Wi-Fi scripts and escalate to NBN

  • saxonnicholls73
    Saxon Nicholls (@saxonnicholls73) reported

    @TheKouk You retards are joking surely ? Government is an impediment not a support …. Seriously - Government has nothing to contribute - the world has changed for talented people - no need for University, no need for handouts, forget NBN - Starlink … list goes on

  • kaijuergs
    rustikalfox 🌿 (@kaijuergs) reported

    wasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀

  • nicomb88
    Nicolas (@nicomb88) reported

    @NBN_Australia internet outage since yesterday and still not resolved. Internet provider has no clue what the issue is nor when it will be fixed. Never received any notifications from nbn. You guys waited until Friday to ruined people's weekend? Good job guys.

  • Docsthename
    Funkdoctor (@Docsthename) reported

    I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

  • neon76
    Darren Kearney - NEON2K ! NBA2K26 (@neon76) reported

    @AlboMP @DeltaGoodrem @JacintaAllanMP This is a great policy for people who have been sacked, or really from another state, with how it used to be, and have to somehow pay out the whole contract? And it's not really like that for NBN or mobile internet plans and it shouldn't be like that for private rentals either, and I've maybe g9t a red flag for renting? because this has happened to me, even though I pa8d up until I left and had a dog in the shared backyard, after I had started to rent with the real estate agent, and it should then void the contract of the rental, anyway, if I was upset with the dog being in the shared backyard. And they really wanted the full contract of the rental paid out? and even with all what I've said, it be's like to be a red flag maybe for me, for possible future rentals? and I think it has a big negative, for a more secure, two year or more rental contract, which should be better, not worse, how the old rental laws, now, were. So, this is again, great Victorian Labour policies! and ones that will make do much of a difference to people, who would of been in so much of a problem, and not really realise it, with rental contracts, and it's all like kinda NBN internet plans, which is really how it should be, especially with how house prices have inflated that much anyway.

  • KurtsViews
    Kurt (@KurtsViews) reported

    My home internet cut out. It must be raining somewhere in Sydney. This NBN Internet is a joke. Everytime it rains even slightly you lose connection.

  • FunBrainFarts
    Matthew L (@FunBrainFarts) reported

    @ALeighMP ALP never grows anything they just blow bubbles and then it pops then people left to pick up the pieces. Always only a matter of time. I don’t know how it is possible but every time. From recession we had to have. NBN fiscal bomb to NDIS.

  • pe1chl
    Rob Janssen (@pe1chl) reported

    @eevblog @MichaelSmicqfw Really? I think that was only in the context of your NBN being down for a week... Starlink (or any satellite internet) really isn't useful in a city like Sydney, and when lots of people insist on using it there it will only get more and more expensive. It is for rural areas.

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