NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 297 |
| Sydney, NSW | 231 |
| Melbourne, VIC | 192 |
| Adelaide, SA | 75 |
| Perth, WA | 53 |
| Gold Coast, QLD | 6 |
| Canberra, ACT | 4 |
| Ballarat, VIC | 3 |
| Rosalie Plains, QLD | 2 |
| Gawler, SA | 2 |
| Eden, NSW | 2 |
| Upper Caboollure, QLD | 1 |
| Orange, NSW | 1 |
| Sunshine Coast, QLD | 1 |
| Camden West, NSW | 1 |
| Newcastle, NSW | 1 |
| Mount Gambier, SA | 1 |
| Greenmount, QLD | 1 |
| Cape Jervis, SA | 1 |
| Balwyn North, VIC | 1 |
| Stanmore, QLD | 1 |
| Darwin, NT | 1 |
| Lowood, QLD | 1 |
| Bordertown, SA | 1 |
| Thirlmere, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Mitchell Costin
(@mitchell_costin) reported
@Telstra @TheCynicalHun @DuppyTech I hope so too - it's been nearly a fortnight with mega slow emails, Twitter ect ,and I can't do any financial transactions (internet banking or Ebay) too risky. This is the second time this has happened when they do upgrades to our Wifi tower - it knocks out our NBN. 😭😭😭
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australia.ect
(@aussielol) reported
Somehow appropriate that the clapped-out HFC NBN has stopped working as ALP win majority in the lower house. What a **** 10 years that truly was! #auspol
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Paul Vincent Matson
(@matson_vincent) reported
@LesStonehouse Murdo had a lot riding on this Les, all down the crapper now, circling the Plug Hole as we speak,NBN will cut him out completely, even sports, fibre to the home, coming soon.
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Juge
(@Jugeyfruits) reported
@NoShins81 @Optus @NBN_Australia Try Aussie broadband. They have been fantastic for me. Great customer service and no issues with anything (FTTP)! Helped me find the address as our flat was listed wrong and we were connected within minutes. If you go with them, use this referal code to get $50 credit: 7979438.
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h0ppa.pcc.eth
(@h0ppa) reported
@fomojess @NBN_Australia Oh no... horrible
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David OGorman
(@setsuzoh) reported
@telstra woefully inadequate service. Peoples if you are moving house, allow at least 2 months foe your new Nbn service…
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Daniel Cohen
(@Fishman_Dan) reported
@Schtang @Optus Optus. And they are compelled to fix it (via the NBN if necessary). There are time/service leaves agreements they must hit.
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richard proudfoot
(@ric_proudfoot) reported
@bruce_haigh .. and woeful NBN, poor mobile reception, wrecking prime farming land for coal mining, degraded health and dental systems, abysmal public transport, negligible public services, and on and on ..
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Harps & 🔔🔔🔔
(@CLPickering) reported
@NBN_Australia another day, and another night with buffering while I wait for the NBN service to improve. When are these upgrades going to make any difference here on the Fleurieu Peninsula?
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Christian Sarkis
(@ChristianSarki6) reported
@PhillipCoorey Lol trying to gaslight average and ordinary folk that he didn’t back $80b in big business tax cuts, not one word about stagnant wages or bigger small business support vs big business tax cuts … destroyed NBN. Not one word about suburban ppl & their issues. In pocket of donors
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Tara #SaveSense8 #thankyoulucifer #doublevaxxed
(@Aussietranstara) reported
just for the record @DodoAustralia that scammer was good, they said to look for the white box, oh and the call came over your voip service. However my NBN node is within walking distance to my house so I know my local node very well.
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Wilma Domjan
(@wilma_domjan) reported
@LifeLiberty3 @pwafork Have to agree with that. We used to have that once, then we introduced competition. NBN was supposed to be great for country but instead in an Apartment building 2 seperate NBN systems installed etc. what a waste. Country systems keep breaking down etc.
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Christian Sarkis
(@ChristianSarki6) reported
@macsween_prue @PeterDutton_MP He wanted to give them an $80b tax cut & never spoke up for stagnant wages, penalty rates and small business over big business the 9 years in government !!! Destroyed the NBN to top it off & no energy towards inclusive growth via infrastructure
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Marcus
(@MarcusJamison) reported
@Aussie_BB @NBN_Australia I've had 56k dial-up modems faster than the current #NBN service. Utterly ridiculous.
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K a v i Z a m a n
(@kavizaman) reported
Such a bad service of internet in Bankstown area by #nbn. #tpg forgot to notify their customer. Very unstable connection of internet.