NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 302 |
| Sydney, NSW | 231 |
| Brisbane, QLD | 191 |
| Adelaide, SA | 134 |
| Perth, WA | 50 |
| Rosalie Plains, QLD | 3 |
| Sunshine Coast, QLD | 3 |
| Wollongong, NSW | 2 |
| Barrington, TAS | 2 |
| Connewarre, VIC | 2 |
| Gisborne, VIC | 2 |
| Central Coast, NSW | 2 |
| Warragul, VIC | 1 |
| Long Forest, VIC | 1 |
| Loch, VIC | 1 |
| Stanmore, QLD | 1 |
| Townsville, QLD | 1 |
| Albury, NSW | 1 |
| Newcastle, NSW | 1 |
| Mile Bridge, VIC | 1 |
| Upper Freestone, QLD | 1 |
| Coomera, QLD | 1 |
| Toowoomba, QLD | 1 |
| Rockhampton, QLD | 1 |
| Katoomba, NSW | 1 |
| Dubbo, NSW | 1 |
| Penola, SA | 1 |
| Bundaberg, QLD | 1 |
| Gold Coast, QLD | 1 |
| Treeby, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Abhay1961
(@Abhay19611) reported
@DodoAustralia @Abhijeet_Waykar We are frustrated with DODO nbn outage in cranbourne Victoria since morning
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Nino Iaccarino
(@thcnunz) reported
@NBN_Australia My RSP is @Telstra I run a line test and it says everything is fine. "There are no confirmed interruptions in your area". Well, packet loss is a massive interuption. The issue is also not with the local equipment in my home but 100% of the time the issue lies with the NBN.
-
Damien Letran
(@damoletran) reported
@Aussie_BB are your services down? Your support number and website are down? I have no NBN connectivity at home, using 4g at home now
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Albertrossy
(@2Albertrossy) reported
@Scorptec Does it support 5G? Stupid NBN slower than 5G now
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Luke Fong
(@Fongdiddy8) reported
@Aussie_BB you guys got an nbn outage with wideband at the moment? Can't get through at all
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Magoo
(@Magoo49372799) reported
@Aussie_BB is there a fault in Melbourne CBD region this morning? No NBN and your website also appears to be down.
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iPaq
(@Ipaqmaster) reported
@Aussie_BB Some sort of serious outage? No arp requests over NBN, dialing the 1300 number times out, your website upstream also times out reported by cloudflare :(
-
Ravi
(@prashant_ravi99) reported
@The_Queen_Raven @NBN_Australia Omg this is so bad #NBNFail
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emdeepee
(@emdeepee77) reported
@CrookedIntriago NBN did that with a few of their tracks and **** didn’t sound right!
-
Nino Iaccarino
(@thcnunz) reported
@NBN_Australia With this particular issue it appears to resolve itself so everyone assumes it is resolved until next time it rains heavily. Not to mention regular folk have things going on, such as online language lessons for my kids at $80 a pop
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Trevor Hutchison
(@trevhutch) reported
@Aussie_BB you okay? My nbn dropped out. Aussie BB App not working. Website not working. 1300 880 905 not working. Could just be me?
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HVT Raven
(@The_Queen_Raven) reported
@NBN_Australia All streams cancelled because @NBN_Australia cancelled the technician 30 minutes before they were scheduled to connect our NBN. We have no internet except limited mobile data until March. Spent the whole day trying to resolve the issue. If you could message me that would be great
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Dylan Graham
(@plusplusdylan) reported
@Aussie_BB NBN issues in Brunswick, is this a known problem?
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💧John Phillpott
(@JohnPhillpott) reported
@ItsBouquet The real farmer obviously didn’t get the dress code email because his NBN is so slow
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Kimberly Taylor, Ph.D. 💛
(@kimtfiu) reported
@MoonbeamSpecial @nytimes Who still subscribes? There's been so many cancel your subscription moments. I did it 3 or nbn 4 years ago.