NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 278
Sydney, NSW 215
Brisbane, QLD 194
Adelaide, SA 123
Perth, WA 52
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • SoldierBeetle SoldierBeetle (@SoldierBeetle) reported

    @NBN_Australia Any updates on the service outage in Illawong NSW? Days of dropouts followed by a blanket outage with our only feedback to date being “We are investigating network degradation in your area”

  • lmbrimwa LB (@lmbrimwa) reported

    @Telstra In the 70's?? Yeah I feel like I've been waiting for resolution to instigate new NBN plan with Telstra for long time too 😩

  • iamharas Haras (@iamharas) reported

    @NBN_Australia get your **** together. Every day my internet drops. Incredibly disruptive for work. It’s worse than bloody dial up!

  • PhilfyBondi Philf (@PhilfyBondi) reported

    @Telstra What is going on? No NBN AGAIN in Bondi. How the hell are you meant to run a business, reliant on such a shocking service. Can't even access website for complaints. Relying on Vodafone data, you better be sorting this soon or the plug will be pulled

  • baltoria David 🏳️‍🌈 (@baltoria) reported

    @OzzyAussieOtty The telco environment in Australia has actually finally gotten to a point which I'd argue is good (public NBN, competitive cellular and retail), and am thus reluctant to pursue change there. Logistics has potential for private market success, but the regulatory environment sucks.

  • hodgavic Steve Hodgson (@hodgavic) reported

    Got a letter from NBN saying we're now eligible to get FTTP and they give you a list of providers and half the companies look like someone's just made **** up using Clipart logos. I'm think it's time I start my Telco company called Ian Bienco.

  • calibandog Ian Tucker (@calibandog) reported

    @JayJay91341991 Agreed! Also, how does Roberts, Tudge, Morrison show up in Parliament each day? Well Tudge resigned with the “spend more time with family” bullshit! Oh, and then Turnbull with another failure of Robodebt after Snowy2 and the NBN fiasco! How do they do this **** and front up?

  • wheats29626153 No-****-sherlock (@wheats29626153) reported

    @iamwhoiam63 Labor have never paid off debt,and considering the mad spending that has been going on since being elected they certainly won’t be paying any off this time either.LNP inherited 550 billion by my calculations.300 billion left- +unfunded NBN +NDIS and 9 years interest on the debt.

  • Anarkii_ Anarkii  (@Anarkii_) reported

    @svatmann Free to Air arial, foxtel, nbn via optic cable, and dunno wtf the extension cord is

  • bozwhite Boz (@bozwhite) reported

    @Borgus17 Plus NBN who automatically setup installation date for a Saturday. Rang said unavailable, they say after waiting 50 minutes on phone. Oh computers are down. I said this is notification to not turn up. They still did as had card skipped under the front door

  • dazzgamble1967 Darren Gamble (@dazzgamble1967) reported

    @kayosports and another bloody day get 20 second delay on feed 5 dropouts a bloody joke you are a joke anyone else have problems like this I use the ps5 app 250 50 nbn a 4K Hisense tv and have no issue with anything else

  • wizdude @wizdude@mastodon.au (@wizdude) reported

    @NBN_Australia Port Melbourne 3207 FTTP down due to construction work which severed NBN infrastructure. An NBN Civil team is going out today. Any idea of the ETR? The customer needs to plan around this.

  • PostingGeneral real halo lore facts (@PostingGeneral) reported

    @nickschadegg Can’t get nbn because the builder of this **** new rental didn’t lodge an application with NBNco so I’ve got this garbage to deal with

  • Elain14930019 Elain (@Elain14930019) reported

    @Telstra I need some help. I missed work yesterday morning to wait for nbn techniciansand they didn’t show up. I spent 75 minutes on the phone to your support trying to fix the issue and they then made another appointment. Now someone from the app is saying it’s cancelled again.

  • chewxy Chewxy (@chewxy) reported

    To everyone waiting for the #golangsyd video... It's finally uploaded. For the first time in 4 days my NBN didn't crap out whenever I try to upload it to YouTube. Too late to edit/cut now, so I'll publish the video tomorrow

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