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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 232
Adelaide, SA 57
Melbourne, VIC 138
Brisbane, QLD 97
Perth, WA 58
Hobart, TAS 3
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 6
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ChelleAB
    Michelle Burrows (@ChelleAB) reported

    I’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.

  • wpbencic
    WALLY BENCIC (@wpbencic) reported

    @Neety55 @45FirstLady Yes she did!and wasn’t it a joy to watch! That Conroy is such a smart arse arrogant prick! Made a disaster of the NBN rollout! These fools are never held accountable for disastrous blowouts in costs! Turnbull’s snowy 2 another great example!

  • Ftksuke235
    Boyd Rose (@Ftksuke235) reported

    @NBN_Australia Why has there been 5 outages in the span of 3 weeks at my address? One planned outage followed by 4 unplanned. Getting beyond a joke now.

  • BodgieSteve
    Bodgie Steve (@BodgieSteve) reported

    @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

  • AJG71
    RoverDownUnder (@AJG71) reported

    @Adam_Creighton @DrCameronMurray This is what happens when you outsource what should be a government service to the private sector. Profit motive kicks in as do rorts & fraud. Also see the Unemployment Services, Housing, NBN etc. It isn't the scheme itself, it's the people who run it.

  • SEATO_rvlt
    S.E.A.T.O._rvlt 🇦🇺 (@SEATO_rvlt) reported

    @PaulineHansonOz @GreensAU2 Pauline, you should have seen the corruption when NBN kicked off. I worked in scope, design , construction, activations and repairs. I’m bound by NDAs but **** that. I’m sending you a letter that will upset a lot of people. I’m tired of playing nice.

  • SuthoDan2
    SuthoDan (@SuthoDan2) reported

    NBN outage on Super Saturday... This may be my villain origin story

  • Bambi07Bambi
    Bambi loves SuperFlash (@Bambi07Bambi) reported

    @GeraldPimm @pikkkkaro I have nbn and it’s bloody slow!!

  • markhumooney
    Mark (@markhumooney) reported

    @LCHF_Matt @SkyNewsAust Hilarious so how is that done via NBN. How do fire, emergency services weather services, local, state and federal government agencies do this in one area. Being done now. How does an emergency text system send warnings that have gigs of data. You’re just proving you have no idea

  • Therealsteveth1
    Therealstevethebeast150 (@Therealsteveth1) reported

    @7NewsSydney Well, it would help if builders didn’t put the NBN box in the ******* cupboard,

  • Prowerock1
    peter rowe (@Prowerock1) reported

    @Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.

  • PBTyrrell
    Paul (Human) 🇦🇺🇺🇸 🇺🇦 (@PBTyrrell) reported

    @dyllfather222 @SeverusChud It is a gov that believes it is better at allocating capital than private people. Hence the massive tax grabs. Theft really. The huge gov spend, like insane spending. NDIS fraud CFMEU fraud NBN insanity reinstalling copper into wet pits. Selling 200 days of fuel down to 30 days. Zero response to Islamic extremism This gov is killing us.

  • Billyy39678102
    Billyy (@Billyy39678102) reported

    @CatherineD42535 @VDejan0000 ******* stupid question. Of course we should. Nbn, snowy hydro and reduction in hecs debts. All wasted money. Let’s have a government oil and gas company and refineries. Owned for the people. Economic ideology has failed the Australian people. Time to be pragmatic.

  • WarkickBrown
    Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported

    @Andrew_Godman @DPRVenjoyer @hisaflog100 Ironic since they now rely on the NBN to deliver their product following the end of their satellite service.

  • 5BNylonTip
    Drooling Drummer (@5BNylonTip) reported

    Between the NBN upgrade and my new drive, I downloaded a 10GB movie last night in 4 minutes! I was astounded. Came back with a cup of tea, prepared to spend half an hour or so waiting, and it was done and part way through another. On an unrelated note, **** Disney.

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