NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 316
Melbourne, VIC 238
Sydney, NSW 230
Adelaide, SA 70
Perth, WA 70
Gold Coast, QLD 4
Ballarat, VIC 3
Canberra, ACT 3
Sunshine Coast, QLD 2
Gawler, SA 2
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Ellyforever333 Elly (@Ellyforever333) reported

    @ChattyCathyAU So many people seem to be having the same problem with Twitter I don't think it's nbn this time. Strangely I had no problem with twitter.

  • CaptainSophi Huggingway ☕️🍪 (@CaptainSophi) reported

    @NBN_Australia @lsilkab In no way, shape or form is online gaming on SkyMuster going to work. Ping is up to 1500ms. It's unfeasable. You aren't going to fix my Telstra issue either but thanks for asking.

  • kuhhnt kuhhnt (@kuhhnt) reported

    @normal_andy I’d been having bulk issues. But only while connecting via nbn (Optus). Once I flipped it to mobile data, it seemed to be fine…

  • ZKabooze ZeusKabooze (@ZKabooze) reported

    @NBN_Australia I did contact my provider @exetel they said NBN technicians are currently working on it and should be done on Tuesday (which was yesterday) yet the internet is still down as of now.

  • kuhhnt kuhhnt (@kuhhnt) reported

    @normal_andy Perhaps it was just me then. But the last couple of days, Optus has had some weird issues. Tuesday, it was their mobile data network, yesterday it seemed to be NBN that was minted.

  • Bread_AU Mop-Top (@Bread_AU) reported

    Looking for more people from QLD/NSW who'd like to demo state-to-state matches for Samsho. VIC is very good and decent at best QLD Is tolerable, a little choppy but overall consistent and much better than my experience on NBN Here's to roll-back, please help me SNK.

  • dynamat 🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸 (@dynamat) reported

    @deniseshrivell I only use the 4G mobile network; much cheaper for an equivalent speed & data allowance. Widespread 5G will see 'NBN' obsolete. NBN is not even what it claims; merely a cobbled together hodgepodge of technologies; an overpriced white elephant. #TwitterDown for me too.

  • seasmutt seasmutt🏳️‍🌈🏳️‍⚧️ he/it (@seasmutt) reported

    Is Twitter running really slow for anyone else today? Trying to figure out if it’s that, interference from this storm or the NBN being the NBN lmaoo

  • TopBlokeBill Bill (@TopBlokeBill) reported

    @NBN_Australia absolutely disgusted to hear that an NBN technician cannot be sent out to fix my connection until 1st March. Without internet my whole job and career is effected. It’s to the point that I may need to find another place to live.

  • TayIorRobinson @tay@robins.one 🦊 (@TayIorRobinson) reported

    @SwiftOnSecurity Never ask an australian how the NBN is going...

  • MakkaMoose McMoose (@MakkaMoose) reported

    @SkyNewsAust Elon blames Turnbull for **** NBN.

  • JustinM79380965 J C M (@JustinM79380965) reported

    @twice_never My fibre NBN, has been doing stupid crap, wouldn't connect, so swapped to a different band and it worked.

  • fdsfifi AuntBee (@fdsfifi) reported

    @r_toneguzzo I've had a drop off in Optus reception. Most incoming calls fail to register. Had to go back to the NBN for data which is so limited & drops out many times every day. I too have considered Starlink. Hope you're soon sorted.🤞🤞

  • arwanabe Highway (@arwanabe) reported

    @garoo1980 @curious_founder So how's your NBN going bro? Existing copper network existed for yonks. Simple just to convert that over, right? On time, on budget, yeah? So how is that working out for you?

  • TamaraProtassow TotallyPoised (@TamaraProtassow) reported

    @h_zurcher @NeolithicSheep Yup! That’s the problem with the “fibre to the node” rather than “to the premises”. Bloody NBN, obsolete before it had finished rollout. Very stressful for wfh!

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