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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 89
Hobart, TAS 3
Sydney, NSW 122
Adelaide, SA 38
Melbourne, VIC 94
Mildura, VIC 1
Toowoomba, QLD 1
Perth, WA 35
Dubbo, NSW 1
Warragul, VIC 1
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 1
Arumpo, NSW 8
Cairns, QLD 1
Upper Caboollure, QLD 1
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pigways
    pigways (@pigways) reported

    @BrowntownBrew @Batman2242 NBN Sats crowded out all private investment. Even it's rollout was ill considered, eg shutting down the interim satellite during the wet season 😳 Specifically what NBN requirements can't be met by starlink ? 🤔 Starlink has ~250k residential subs, 350k total. NBN 300k total.

  • Duckimusprime
    Tom Baker (@Duckimusprime) reported

    @Poolwithaswan @viii_nix Labor has been terrible with digital freedom. There was Stephen Conroy and the great Australian firewall during the Rudd-Gillard-Rudd. We were looking at getting a great fibre to the home NBN, that would've been utterly crippled by the government mandated filtering.

  • tsport100
    Evans Electric (@tsport100) reported

    A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵

  • gaymilkisgay
    DerKrampus (@gaymilkisgay) reported

    @ianclarkeAU NBN is not a cellular network - I think your statement is illogical.

  • malcolmangus1
    malcolm angus (@malcolmangus1) reported

    @greghammo69 @DarcyAmaroo he is also imitating Abbott .No cuts to Pensions, educ or health NBN 25 megabytes per second by 2016? Linked pensions to wages growth not indexation !Did you scorn him too for his multiple broken promises ? they all do it

  • Wombat_Ric
    Richard Neal (@Wombat_Ric) reported

    @r0ck3t23 It wont effect providers as much as you think. We have the NBN in Australia and all that happened is everyone became resellers or add on service providers. The telco's wont disappear, they just wont have to pay for infrastructure anymore and become SpaceX resellers.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @the_vocal_one @CovfefeDnUnder You’re missing the point. Wired networks pre NBN worked just fine, and still do. Every new NBN suburban / bush connection loses money. Every new Starlink customer is profitable, so it can strip away customers and NBN will slowly die. PS : I’ve been on 5G for years : 4x speed

  • SistaRuthDOPD
    Sista Cate Ruth ♿ (@SistaRuthDOPD) reported

    Our NBN is on the fritz so our ISP has thrown us back to 4G. My med prescriptions have somehow been ballsed up. The $160 monitor we had to get for our cat isn't working. It never ends. Why is it so hard? And I wonder, why can't anyone just do their jobs competently any more?

  • the_vocal_one
    The Opinionated Veteran (@the_vocal_one) reported

    @ianclarkeAU @CovfefeDnUnder Mate, you're talking to a @Starlink customer... I use it on the Gold Coast, and I'll likely never go back to the NBN, even though I can get fiber, largely because I refuse to pay for something that is intentionally outdated. Outside of the cities, #Starlink is the answer.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @DoodyDarren @CovfefeDnUnder Can NBN do this? No, and it never will. Of course wired networks, such as aarpnet are way better for some applications. The fallacy is that NBN is about technology, when it’s about a cross subsidy.

  • LevSzeps
    Lev Szeps (@LevSzeps) reported

    @strangerous10 We already own the NBN, so why can't emergency services be run directly by the NBN?

  • U5321977
    U5321977 (@U5321977) reported

    @grok @AFP @zerohedge We will see. They now have our government's pre-emptive regulations and one of the world's highest electricity and real estate/construction costs to contend with once we are past the VC craze stage. I am calling bullshit on this. Like car manufacturing, nuclear energy, making green energy products: making anything actually. Or will it just become another government funded boondoggle like NBN. Billions obsoleted by Starlink. Yes lets build massive government funded data centres. I am sure Elon has no counter to that. Nothing stupid like datacenters in orbit. Could data centers in orbit talk to Australia?

  • nicole_lazarou
    Nicole Lazarou🇦🇺🇮🇱✡️ (@nicole_lazarou) reported

    @QuentinDempster NBN sucks. Australia has third world internet. Starlink rocks. Loser.

  • Russputin2
    Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported

    @FannyFitch Maybe they need to go back to the fail-safe future, using Labors' Full Fibre NBN, that Vested Interests installed the LNP Crime Org Puppet Junta to nobble with stone age Copper. It operated well, for over 65 years, even on iron age Copper, before being sent into the cloud.

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @ianclarkeAU @CovfefeDnUnder The NBN cannot do it now, but the optic fibres it uses can. Only the gear at either end changes. There is not a wireless system in existence that could carry the existing load of the NBN, let alone future needs. Talk to a network engineer, please.

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