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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 23
Brisbane, QLD 56
Sydney, NSW 70
Adelaide, SA 32
Melbourne, VIC 44
Bundaberg, QLD 1
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 1
Mildura, VIC 1
Toowoomba, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • desmondbratcat
    Desmondbratcat (@desmondbratcat) reported

    @Riogallica @nbn @Starlink The only problem with starlink is they can put the price up any time they feel, I was with them 2 months and they upped the price. If you want to go elsewhere in under 12 months you have to pay for the hardware, around $500 I think. Having said that, the service is ok.

  • tastudor0173
    Tas Tudor (@tastudor0173) reported

    @BrentHodgson What's more interest in is the land mines left by a government. The education reforms from RGR, NDIS RGR, NBN RGR just 3 that spring to mind. Abbott should have smashed them all up and we would be in a much better place now with cut down versions. That alone over 10 years must be $500bn.

  • trickyidnego
    Millicent Bystander (@trickyidnego) reported

    Waiting for nbn person to fix my internet. Has been down for over 2 weeks. Today my provider will take $$$ from my account to pay for internet i haven't been able to access. Capitalism is a beautiful thing BTW other countries fix stuff on the day but hey, oi oi oi oi

  • LCHF_Matt
    LCHF Matt (@LCHF_Matt) reported

    Update. Dodos from NBN came back to tell me it’s my fault and nothing to do with them. Well! Problem solved. It will not be because of them come Thursday, Starlink install day.

  • UnlimitedChuks
    24/7Chuks (@UnlimitedChuks) reported

    @ChisomAgbafor How the judiciary has fell off, You mean VDM will be speaking at NBN conference and the so-called "Learned Colleagues" will be listening attentively and taking notes down? God God 💔😭Why did you brought me to this country 😭

  • MrBrokenEyes
    Scott Nixon (@MrBrokenEyes) reported

    Ummm. I don’t mean to be “that guy” but, has anyone else noticed that the #EmergencyAlert test seems to have, ya know, crashed the internet in Australia? #NBN is down everywhere. Phone internet seems to be okay. This could get interesting.

  • dwarfer66
    Dwarfer66 (Perth COYS) (@dwarfer66) reported

    @skhafiz @Verifone @NBN_Australia You complain so ******* much, if this country is not good enough for you, **** OFF BACK TO YOUR ********!

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    Still sans @NBN_Australia They came out Monday, identified the issue & refused to fix it. Told them that I was over them & that I'll be signing up with @Starlink Looking forward to receiving my kit from Starlink soon. Hotspotting with my @Telstra mobile is 1/2 speed of a snail. Painful much. Going crazy. Don't need this stress.

  • ItsSoundwaveTTV
    Soundwave | Streamer (@ItsSoundwaveTTV) reported

    @Optus Fix your NBN you ******* suck dude

  • JH_Otway_Ranges
    John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported

    @TopherField I'm in regional Victoria and there's NBN fixed wireless, someone has to come to your home, drill holes and install cables and a antenna on the roof that's if you are in line of sight of the tower, it is slow, people around me have just got Starlink instead, it's a game changer

  • johnnymoo1969
    Johnnymoo1969 (@johnnymoo1969) reported

    @NBN_Australia how bad is the NBN !!! - took annual leave today and no bastard turned up - FU NBN - you’re another govt disgrace - they couldn’t give a **** about the customer or their time - another @ausgov disaster - we are a third world country

  • rutjumper
    Hamish Kibblewhite (@rutjumper) reported

    @aaronsmith @jommy_tee To my mind this is decision is less technically competent as choosing to go for a copper NBN rather than fibre As believable a solution as carbon capture and storage

  • hdex
    HDex (@hdex) reported

    @NBN_Australia maintenance in my area to improve network. OK fair enough, I'll just work using mobile data for a few hours. Checking the maintenance window ... 7 days! I'm sure my bill will reflect this fact /sarcasm

  • schitzoziris
    Gregory J O'Flaherty 💧💦 (@schitzoziris) reported

    I rearranged my furniture like I said I might. Crashed my NBN doing it and now it will not connect. Spent the last hour on the providers help text… the backup 4G SIM WiFi Connection isn’t working either… the technician is coming later this week … The flat is more cluttered and I should have left it like it was… That filled the day anyway. I needed the exercise… I can’t sleep ..

  • w0tn0t2201
    w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported

    @roberts_pa97578 I’d never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic

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