NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

NBN users affected:

Report a Problem

Check Current Status

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• Pacey (@pacetuber) reported 5 minutes ago

  @KyleTGTTV @NBN_Australia Are you using wifi or ethernet? I had massive drop out issues for a while then switched to ethernet and have never had an issue since. Even if it’s super impractical to have a cable across the house it’s worth a check to see if it’s wifi signal and not anything else

• skrc (@skrc_) reported 6 minutes ago

  I just cannot understand why I cannot pay my way to FTTP from any existing garbage nbn connection.

• KyleTG (@KyleTGTTV) reported 7 minutes ago

  NBN was made aware of my internet issues and did “remote testing” rather than come to my premises to fix the issue. After they said everything is working as intended my internet still proceeds to drop out. As someone who does this for work, I need functioning internet.

• Joe bloggs (@clown_joe) reported 9 minutes ago

  @mattjcan That’s bc the LNP gave us second rate fttn nbn. LNP **** up anything and everything they touch.

• BabyHellraiser 💜 (@BabyHeIIraiser) reported 14 minutes ago

  @KyleTGTTV @NBN_Australia I had a similar issue. For 7-8 months when NBN we’re doing “network degradation” in our area. I would call Telstra at least once a day before I gave up. This was all during Grass Roots, a huge opportunity for people doing what we do.

• Jarrod - Miserable on main (@avatarofshame) reported 15 minutes ago

  I can't believe that I am considering digging my desktop computer case out from among the nest of cables and hiking it & monitor/keyboard/mouse into the lounge just to prove to @Aussie_BB that there is in fact ongoing latency issue w/ either the nbn or equipment they provided.

• Kathi_Dragons (@Kathi_124) reported 19 minutes ago

  @KyleTGTTV @NBN_Australia Wow, that is just beyond worst customer service. @NBN_Australia get someone finally OUT THERE and don't hide behind "all looks good on my screen" BS. When all your income depends on a properly working internet, you need someone who can ACTUALLY PROVIDE ONE. Fingers crossed Kyle!

• KyleTG (@KyleTGTTV) reported 21 minutes ago

  @pacetuber @NBN_Australia Tried it all. Ethernet. Changing routers. Changed ISP. Tried it all. ISP finally found a fault after a year and a half of trying, sent it off to NBN, booked a technician, they did remote testing and never came to fix my lines even with evidence of issues

• BabyHellraiser 💜 (@BabyHeIIraiser) reported 21 minutes ago

  @KyleTGTTV @NBN_Australia Eventually, Telstra offered us a discount on our future bills, but accepted no responsibility as it was NBN. We purchased an extender, a new router and new Ethernet cords. Nothing helped. Eventually I had to change my streaming hours from day to night, just for this issue.

• Pacey (@pacetuber) reported 24 minutes ago

  @KyleTGTTV @NBN_Australia That’s disgusting service from them.. Have you tried streaming on a different PC? Maybe a laptop on an alt account and see if it’s anything with your PC settings I’ll ask my old man tomorrow, he works for Telstra and normally is the one who comes out to fix these issues

• BabyHellraiser 💜 (@BabyHeIIraiser) reported 29 minutes ago

  @KyleTGTTV @NBN_Australia I was basically starting from the ground up after a year on Twitch. This isn’t the first time @NBN_Australia has neglected a serious issue in their network, and it pains me to see you’re going through this.

• KyleTG (@KyleTGTTV) reported 31 minutes ago

  I’ve been struggling with a decent connection with my internet ever since I moved in to my new home. I can’t stream without my internet dropping out multiple times which affects my viewership/income. Can I get some support through this tweet to address this to @NBN_Australia .

• KyleTG (@KyleTGTTV) reported 32 minutes ago

  @NBN_Australia , I’m not complaining about not being able to watch my show on Netflix occasionally. I’m using your services to work and make a living for a family. Don’t gaslight me. Please, come fix your problematic service.

• Bradstorch77 (@bradstorch77) reported 32 minutes ago

  @NBN_Australia 1/2 Hello, Could you please help me get nbn at my new residence? I joined tangerine, but cancelled the next day, after deciding to stay with @superloopau Tangerine refunded me and said they cancelled the order. 5 days later @superloopau say it can't connect

• Yashendra Shukla (@yashendra2797) reported 34 minutes ago

  @BraytechHelp @silencewedge I really think this is a problem for anyone who’s not a bot living in Asia/OCE. My lobbies are usually ANZ and Chinese players now and the connection makes NBN look like Google Fiber. I’m in India. No way in hell should I be matching ANZ players. Why. Whyyyyyy

Check Current Status