NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 310
Sydney, NSW 241
Melbourne, VIC 183
Adelaide, SA 74
Perth, WA 54
Gold Coast, QLD 6
Ballarat, VIC 3
Canberra, ACT 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Sunshine Coast, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1
Bordertown, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jxzcvk jin x (@jxzcvk) reported

    @NBN_Australia my NBN has been out for 13 hours now. NBN status page only says An unplanned incident is affecting the network.

  • maximum_sincere pfizer söze (@maximum_sincere) reported

    @juchelesbian As a former NBN tech I know this struggle although we could run conduit so you’d be putting in saddles ever metre and a half which isn’t quite as bad as clips. People think under houses the claustrophobia is bad but no. It’s the severe pain from ****** contortions

  • hc_litrush HC_litrush 🧢 💼 (@hc_litrush) reported

    @Exchanger_HC @aammiitt2 That diesel whit was biggest scam in Australian history after #NBN and #SnowHydrow2.0. Ironically these all scams happened under a Man called @TurnbullMalcolm .Malcolm was the biggest disaster in Australia after K Rudd. Malcolm never for a sec thought about Australia. #Traitor

  • NaskingKing Nick king (@NaskingKing) reported

    @NetflixFilm Observed some terrible temperatures in various cities and towns across the world of late. My sister Gina in Toronto reckons it got very hot in Toronto this summer. And the lightning storms crazy. We had same here a few months back. Blew our NBN twice and our APPLE and receiver.

  • PunishedDilbert pünïshëd dÏlbërt (@PunishedDilbert) reported

    @RealPhilGold @kels_316 but still plenty of carriers who have trouble provisioning nbn services (i'm looking at you telstra and tpg wholesale)

  • greengrasstoo Bill (AZx2) 😷+💉+ 💦🤲 +🧍‍♂️↔️🧍‍♀️= 🚫🦠 (@greengrasstoo) reported

    Internet has been 🐀💩 all day.😡 #TPG & #NBN both claim that there are no issues, but I can't get to my #Microsoft brain training games & it has put a real dampener on my whole day. 😪

  • Timboc68 Tim (@Timboc68) reported

    @Telstra Waste of time raising a fault as Telstra blame the NBN Co saying it’s there problem and NBN Co say it’s Telstra

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @jxzcvk We are sorry to hear that your service may be affected due to maintenance in the area. nbn is planning to limit non-essential maintenance to minimise scheduled, planned outages in the weeks ahead to maintain network availability as much as possible. 1/2

  • andrewmhenry22 Andrew Henry | yojhi.eth (@andrewmhenry22) reported from Perth, State of Western Australia

    @iiNet hi, our nbn is down. Is there an issue?

  • TurambarTW Mike (@TurambarTW) reported

    @iiNet NBN down in 6153 for around 45 mins. Is there an outage here? Have done the usual power cycling, etc.

  • akagillies Amanda✨ (@akagillies) reported

    @Telstra It’s not up and running. It took around an hour with the online help chat via your app to be told it’s apparently the NBN and I now need to wait until Monday for a technician. No internet until then, if they can even fix it Monday.

  • jmil400 💧 Johny Miller (@jmil400) reported

    @randlight The clapped-out NBN broke down? 🤔 …but hey, nuclear-powered subs!

  • PeterWi05879624 Peter Williams (@PeterWi05879624) reported

    @MrKRudd @JimWils92190042 Don't feel bad. They also botched the implementation of the NBN and the NDIS. It's what they do.

  • morrislolly Bonny Lass (@morrislolly) reported

    @MitchWha1 @DylanHeydon @vanOnselenP So how’s that different to Huawei NBN ban in 2012? 5G is especially sensitive to national security that even NZ banned Huawei. Also, it’s absurd to let a pandemic pass without trying to determine its origin. China was never going to do this without public pressure.

  • GordanaSommer Gordana Sommer (@GordanaSommer) reported

    When you can spend BILLIONS on poor choices with no repercussions: JobKeeper, NBN, Vaccine swap deals, French submarine cancelled pay out law suit to follow no doubt, sportsrorts, car park rorts, Caymen Water, on it goes. LNP FAIL.

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