NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 298
Sydney, NSW 227
Brisbane, QLD 190
Adelaide, SA 129
Perth, WA 55
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Wollongong, NSW 2
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Loch, VIC 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Colac, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AEdmo Andrew Edmiston (@AEdmo) reported from Ballarat North, State of Victoria

    What is going on with the @NBN_Australia in Ballarat. Sooooo slow

  • MathoInc Matho (@MathoInc) reported

    Can a telco be stupid @andy_penn ? You bet it can. Technician arrives to connect NBN, says I can't do it until the line is connected. Call Telstra, ok, we'll send a technician. Technician arrivrs to connect NBN, etc etc etc. Dumb as dogshit company.

  • agentsarah6 agentsarah6 (@agentsarah6) reported

    @NBN_Australia Yes. We’ve been told by @Telstra that it’s an NBN problem. I am not the Bill payer.

  • zerogeewhiz Peter Anderson (@zerogeewhiz) reported

    We’re in our third day of NBN outage without much in the way of explanation or genuine updates from NBN. It’s a bit weak, frankly.

  • Triumphline Patrick Livingstone (@Triumphline) reported

    @NBN_Australia 2nd night in a row of an unplanned incident affecting our service in earlwood. What is going on?

  • GabrielMorenoAU Gabriel Moreno (@GabrielMorenoAU) reported from Westfield, State of Western Australia

    @telstra wtf is going on with #nbn in #mountpleasanrwa #6153? paying premium and having shite sporadic service?

  • LiquidWIFI Liquid🍪 (@LiquidWIFI) reported

    NBN DID MAINTENANCE TODAY, TOMORROW WE GO BACK TO PROPER GRIND AND HOPEFULLY THIS **** IS DONE

  • nickaridas ₳Ɽ₵Ⱨ (@nickaridas) reported

    @NBN_Australia We are in 2021 in a Remote Working world and NBN thinks it’s acceptable to cause such in fathomable delays in pushing a button. If I could never give NBN another cent until my dying days, I wouldn’t. Must be good having guaranteed customers no matter how poorly u treat them

  • pikkachoo Just Crackers (@pikkachoo) reported

    @danziffer Good luck - I live in regional NSW, low pay, no rentals and property prices rising. And crap NBN!!!

  • Sarina_Cooper Sarina Cooper (@Sarina_Cooper) reported

    @VodafoneAU This is bullshit! I had my phone in my hands when the message came through and no missed calls. Very poor customer service when your service team say they are going to call you back the next night and don’t do so. Time to change NBN providers I think. #nothappy

  • Samoskal 💧🐝❄️🐠Steve Moskal - Masks reduce aerosol 😷 (@Samoskal) reported

    @OECDeconomy The Australian LNP Govt would be one of the worst in this area and only shows increasing behavior to proliferate fossil fuels. Its broadband Internet NBN has produced a substandard outcome, especially in Regional areas

  • bda2206 brian austin (@bda2206) reported

    @michellegrattan How bad is the NBN? for 50 points thanks.

  • jonnyA85193246 Jonny Sheeple (@jonnyA85193246) reported

    @Peter_Fitz @AusRepublic Neither is likely to happen. Bugger Malcolm and his piss poor NBN

  • bradaus Brad (@bradaus) reported

    @Aussie_BB My NBN Is down grrr 😡

  • emusandbasil Balsam ****** (@emusandbasil) reported

    @Ctl_Alt_Del Not too bad, give it a few years like the NBN, we’ll eventually get there.

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