NBN Outage Map

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • Professor Margarita O'Clock Stumpy Gaz. (@garystark) reported

    @NBN_Australia Your suggestion does not help matters at all. Your suggestion actually impedes the process of getting the issue resolved in a prompt and efficient manner. So please do not give me corporate spin. I do not accept it. It's second rate blather and unsuitable for the masses.

  • Professor Margarita O'Clock Stumpy Gaz. (@garystark) reported

    @NBN_Australia Utter rubbish. It IS passing the buck. Of the worst order. The problem is your problem. You have been informed of the problem.

  • Todd Norbury OAM (Self isolation world champion) (@norbs) reported

    @NBN_Australia So spoke to the ISP as requested on DM. Still waiting on @NBN Very good NBN. All week I have been off the air trying to share one service working from home. Thank you for proving what everyone else has said about your woeful service.

  • Professor Margarita O'Clock Stumpy Gaz. (@garystark) reported

    @NBN_Australia This is NOT a provider problem. It is YOUR node that has failed. AGAIN. And AGAIN. And AGAIN. Probably nine times since about July last year. THIS. IS. YOUR. PROBLEM. DO. NOT. EVEN THINK. ABOUT. PASSING. THE. BUCK. Do your job, and stop the disconnections.

  • Dale Cooper (@dmcflynn) reported

    @NBN_Australia hi folks. Been without any internet (not slow, none!) for 9 days due to an outage according to your website. I live in Hooper Crescent Flynn, ACT. My provider TPG is all but mute so I’ve given up on them. 9 days - how is that possible!! Can you help!! Please! Dale

  • Pradeep Shanmugham (@_pradeep_) reported

    @DylanDuff3 @GeoffreyHuntley @jbogard @JamesNK Unless you got TPG FTTB - the network from @NBN_Australia its a joke!

  • Ahmad (@ahmad1ki) reported

    @NickRossTech @NBN_Australia the nbn proofed to be the none future proofed and slow network

  • Scrotes (@Scrotes3) reported

    @MrKRudd 3/7 - Business is adapting to a scattered Workforce. Let’s help business use Nbn & this new social momentum to embed remote working. Lets get good at it. Let’s swap a few hours a week workers waste in traffic for time spent at home getting to know their spouse & kids.

  • GoDhATESLiars (@godhatesliars) reported

    @NBN_Australia Hi Jacky, the tech came in this morning (He was wearing a face mask 👍), he replaced the modem and reterminated the NBN box outside, tested OK by then. But guess what, the drop off happened again! Not sure if I should give the 8th try or just cancel my NBN!

  • Daniel Morris (@DanMoz) reported

    Good timing from the Nbn "We are currently performing planned network maintenance. It started on 3 Apr 7:00am and will finish at 3 Apr 3:00pm. Services are expected to be affected for a total of 4 hours 30 minutes during this time."

  • Ray Fleming (@RayFleming) reported

    @zdnetaustralia Your headline is the opposite of the story. Traffic volume is up 30%. Not speed, and nothing in the story mentions speed. If traffic volume is up 30%, then speed is probably down (as they are for me at home on NBN)

  • Thomas Castleton (@thomascastleton) reported

    @Foxtel @FOXTEL_Help switching to NBN so Foxtel cancel my current Broadband without notice. I then call and am told that my NBN internet should be connected by 9pm Monday! Outrageous.

  • vortex (@vortexau) reported

    @sebtheit @Aussie_BB Well, no wasn't really aware tbh. NBN has only been available here for mere weeks. Internal cable is direct from the network boundary to the modem and only a few years old.

  • nick cleaver (@nickcleaver) reported

    @Telstra our NBN cable hell continues. March 5th was the date when the NBN service was supposed to replace my broadband cable service. You cut the cable with no warning and have not orchestrated the NBN connection. Almost a month with no internet. can you please sort it out

  • Shan (@cream_gables) reported

    Hey @Optus, It's impossible to access your service at the mo. I signed up for NBN internet on 17/3. Techs came on 30/3 but I'm still waiting for the modem. I've tried every which way possible to contact your service. Just need to know when modem may arrive. Please respond. 😔

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