NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 301
Melbourne, VIC 233
Sydney, NSW 216
Adelaide, SA 66
Perth, WA 55
Gold Coast, QLD 4
Ballarat, VIC 3
Central Coast, NSW 2
Sunshine Coast, QLD 2
Canberra, ACT 2
Gawler, SA 2
Dubbo, NSW 1
Penola, SA 1
Gisborne, VIC 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • RonRuys3 Ron Ruys AMIEAust (@RonRuys3) reported

    @DoctorKarl And I thought you were smart Internet at 11mb/s on base NBN plan is more than enough for most households Why pay more for expensive high speed just for the odd loser who wants faster. We have a population to distance problem here

  • El_Funko El_Funko🐀 (@El_Funko) reported

    My internet has shown up with half my usual down/up speed this morning My ISP can't see any issues on their end, so I have an NBN tech coming out tomorrow morning No stream today :(

  • Optus Optus (@Optus) reported

    @Roy20763536 NBN are already aware of this and their technicians are working to fix it as soon as possible. There is no time frame for resolution at the moment. Apologies for the inconvenience. Kartik

  • Vince_Chu Silver_Saberius (@Vince_Chu) reported

    @Optus I checked my status on the site and no issue, but from the Optus app for NBN checks there is an outage, so I'll just be patient and wait.

  • DaleHof1234 Dale, fangirling PRGuy. Always. 🌈 (@DaleHof1234) reported

    @StuddertNatalie @strangerous10 @davidbewart My provider lied to me from day one. A year of fighting with them. They knew they wouldn't fix ADSL. Then a tech accidently leaked because of coming NBN. So lawyer rang and got my details, story. And voila! Great compo.

  • hawksandrew Andrew (@hawksandrew) reported

    @Telstra @NBN_Australia is there an outage in burleigh waters, qld? I’m getting constant drop outs, making it very difficult to work.

  • GrahamY Graham Young (@GrahamY) reported

    @PaulMan70983272 She doesn't understand the difference between Tollways (NBN) and cars (computers). I wouldn't help her to change her tires. People have been pumping them up for too long.

  • j_jexxa Jexxa (@j_jexxa) reported

    @DoctorKarl I did like Turnbull as PM however this was the one big ****-up he made with the NBN when that was in his portfolio. He opted for an over-copper solution as it was the quick & cheap option. Now we have to redeploy fibre if we are going to get up to any decent level.

  • SC21012022 studiosoundguy (@SC21012022) reported

    @ShitFuckery1 This ******* needs to be jailed - why is he meddling with our defence anyway? He isn’t the PM, funny how he shows 1% interest in military hmmm, Australia will end up being China #1 with this ******* at the helm. **** should be in jail for the rfs fire funding cuts and nbn crap

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @pjerfal @DoctorKarl FttC was only deployed in the past few years. Most cities are on fttn. I've never seen any provider offering a free upgrade unless it's part of the NBN upgrade where areas are selected and users agreed to pay higher speed tier for 12m

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @ballstarsPOD @DoctorKarl We have a similar population density at NZ. They have had no problem rolling out fibre and now offer 8Gbps up and down. NBN can't even meet their guarantee of at least 15Mbps.

  • Whipflash191 Dylan Faith - They/Them (@Whipflash191) reported

    @PhidMcAwesome Never forget how badly the govt dropped the ball on the nbn

  • soragon Michel (@soragon) reported

    @SteveWoosnam @sbxr The NBN shouldn’t have existed in the first place. There’s no easy way out now. It took two decades to undo the damage from Telstra.

  • BenAU1975 🌸 Mark McGowan is evil (@BenAU1975) reported

    @sbxr Exactly. There was a massive, slow moving NBN standing in the way of the business cases of companies. Why else didn’t telcos deploy massive investment to meet the growth in demand during last decade?

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @TronaldRump @DoctorKarl @Telstra And Sol Trujillo who was head of Telstra at the time and hated ALP didn't want to participate in upgrading their network with gov funding unless they could set there own access prices and kill off any competition #nbn

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