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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 138
Sydney, NSW 229
Cairns, QLD 1
Adelaide, SA 49
Brisbane, QLD 94
Perth, WA 56
Hobart, TAS 3
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 6
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • use_insert
    Munted (@use_insert) reported

    @NBN_Australia Can you pull your finger out and at the BARE MINIMUM, updated your website with outages. Yorke Peninsula SA Over an hour offline and your 💩 website says “No Outages” ISP confirms that you are the problem 🙄

  • lord_tizza
    The Lord (@lord_tizza) reported

    And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

  • JayJay1094727
    Jay Jay (@JayJay1094727) reported

    @deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!

  • alreadyfurious
    Grinds My Gears (@alreadyfurious) reported

    @Someozbloke @deniseshrivell That's good in your circumstance. But it has been reported by others. I was more addressing why NBN is not a waste. The reason you still hear about it these days having issues is because of LNP screwing it up with a mixed technology approach. FTTP does not have these drawbacks.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    @Freddy717263 Of course I knew the power was dead - but only for the NBN. Everything else in the house was working - hence my call. PS - I'm not an electrician, but at least I solved my own problem in the end but wasted 1 hour on the phone to 'tech support'.

  • SamZawsum
    SamZawsum (@SamZawsum) reported

    @SchadenfreudeA3 When the nbn trench crew were here, I offered them cuppas and took down a big jug of iced water and cups

  • wpbencic
    WALLY BENCIC (@wpbencic) reported

    @Neety55 @45FirstLady Yes she did!and wasn’t it a joy to watch! That Conroy is such a smart arse arrogant prick! Made a disaster of the NBN rollout! These fools are never held accountable for disastrous blowouts in costs! Turnbull’s snowy 2 another great example!

  • Russputin2
    Russell Drysdale :#IStandWithAlbo (@Russputin2) reported

    @Qldaah If only Media Militia had gone Full Fibre to the cesspit, instead of opting for snail paced Copper NBN, they'd know that "discovery" was only a new find, mid last century & rejected as unviable, of poor quality & limited in supply.

  • JayJay1094727
    Jay Jay (@JayJay1094727) reported

    @deniseshrivell All the telcos are pushing nbn. I’ve been on 5g for 4 yrs after issues with NBN. Last week my power adapter died on the router & they tried to convince me I needed a new NBN plan because 5g doesn’t work at our address. I gave up and bought a power adapter for $12 … 1/2

  • Boom_ThatHurt
    Fix the planet: be progressive - 🇵🇸 (@Boom_ThatHurt) reported

    @boganintel @AlboMP It's infuriating the situation this govt has got us into by not having any backbone WSE There has been no nation building since the NBN and Abbott wrecked that So many plans that could be implemented but nothing except a moronic sub deal that sucks $B out of the economy for what?

  • ConroyJohn36064
    TrueBlueAmerican @Betamalefinder 3606------------- (@ConroyJohn36064) reported

    @MalleusIg tribal ****. nbn

  • WarrenMoney
    👻 Warren Money 👻🎸🇦🇺🎬🍿🎃🏚️ (@WarrenMoney) reported

    @Cam_M_Caldwell The coalition is the ones that got us in this mess by closing down the refineries. Dont play the hero card because you once could be the villain. Thanks for ruining the nbn rollout and making it cost 4 x the price. *********.

  • LCHF_Matt
    LCHF Matt (@LCHF_Matt) reported

    @markhumooney @SkyNewsAust BS. There is no need for this service in 2026. Phones, emergency text systems, NBN

  • ezzh_
    Ezzeddine | عزالدين (@ezzh_) reported

    @m1nhaxo That’s nbn for you it’s garbage

  • loftwah
    Loftwah (@loftwah) reported

    Former Prime Minister Tony Abbott should go over and support the US and Israel himself. We won't forget the NBN.

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