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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 144
Melbourne, VIC 93
Arumpo, NSW 8
Kincumber, NSW 1
Perth, WA 49
Adelaide, SA 44
Brisbane, QLD 92
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Long Forest, VIC 1
Holmesville, NSW 1
Warragul, VIC 1
Cairns, QLD 1
Hobart, TAS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • RobWhiteEsp
    Rob White (@RobWhiteEsp) reported

    @RennickGBR @RobbieBarwick How much Starlink get because the NBN sucks *****?

  • LNPvoterfail
    Never vote LNP. (@LNPvoterfail) reported

    @derf17k LNP would have destroyed my Super given half a chance. As with NBN, NDIS, the car industry, refineries, environment.... Just **** right off @der17k

  • nicomb88
    Nicolas (@nicomb88) reported

    @NBN_Australia internet outage since yesterday and still not resolved. Internet provider has no clue what the issue is nor when it will be fixed. Never received any notifications from nbn. You guys waited until Friday to ruined people's weekend? Good job guys.

  • SpicyIce7
    Spicy Ice (@SpicyIce7) reported

    @yannikau2 @AmanogawaShiina Makes no difference to me. I ain't buying **** no point. Because Australia is governed by the mentally retarded I have been waiting for nbn the government run fiber network to connect my home internet since December amd still waiting.

  • markdavaus
    J Pipsam (@markdavaus) reported

    @robb_j_m I'm paying $99 for Gigabit, with NBN just giving me a FTTP upgrade at no extra cost. My parents paid $120 for 7Mbs a decade ago until NBN finally gave them FTTN. Price per speed on the higher end has absolutely come down in price compared to the pre-NBN duopoly.

  • pe1chl
    Rob Janssen (@pe1chl) reported

    @eevblog @MichaelSmicqfw Really? I think that was only in the context of your NBN being down for a week... Starlink (or any satellite internet) really isn't useful in a city like Sydney, and when lots of people insist on using it there it will only get more and more expensive. It is for rural areas.

  • StefanVXR8
    Stefan Tapp (@StefanVXR8) reported

    @NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!

  • DamnImDeadAgain
    Gibbo (@DamnImDeadAgain) reported

    @news_australian No way he gave a sub par NBN service and every thing that he touches turns to crap

  • WhosFibbing
    Duchess of Exeter 🌏 (@WhosFibbing) reported

    The three telcos and government-owned NBN Co were left reeling when the regulator rang to notify them of its final pricing decision – a token $20m reduction to renew spectrum licences essential for carrying mobile signals. ACMA’s decision will result in the sector collectively paying peak market rates of $7.32bn to roll over their existing spectrum holdings as licences begin expiring from 2028. Much of that cost will find its way on to customer bills. More inflation incoming!

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @WaveTheoryUK @robb_j_m Hopefully your area will be enabled for the free fibre upgrade and you'll actually get the proper nbn rather than the crap LNP rolled out.

  • nathane10422899
    N8 (@nathane10422899) reported

    @NBN_Australia Your DM is a generic email with no actual solutions for our issue at The Valley Plaza Shopping Centre Half the tenants have no internet including centre management…what are you going to do to improve the business continuity for the shopping centre ?

  • RocKM16827690
    RocK_M (@RocKM16827690) reported

    @fuIIcreamy @robb_j_m Nah sounds more like "Libs screwed me over but I'll blame NBN coz thats what Libs told me" issue since the poster is likely on the overpriced Wireless NBN which was half arsed on roll out That or just someone spouting **** to keep the whole NBN was a waste of money crap going

  • DeZuidermaan
    Mark's Daddy (@DeZuidermaan) reported

    @DrewPavlou Australia's internet is **** because Tony Abbott deliberately sabotaged the NBN by making it fibre to the node. Rupert Murdoch was worried that streaming services would eat into his pay TV profits, so he had all his news orgs back Abbott. They even announced it at Fox Studios.

  • 19yma19
    Dr Andrew Meyenn (not MD) (@19yma19) reported

    @TimWilsonMP Lets think: ICAC??, No cuts to ABC/SBS, NBN faster cheaper?? You lot are up to ears in it. The broken promise is at best 25% as it only applies to new builds and you can take the old idea too. Get off the BS cigar mate

  • Stoxxie
    David Lee (@Stoxxie) reported

    @Liberty_Itch @DavidLeyonhjelm This is an incredibly poor editorial on the NBN. A waste of my time in reading it

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