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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 271
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Melbourne, VIC 195
Brisbane, QLD 120
Adelaide, SA 104
Ocean Shores, NSW 1
Perth, WA 62
Gold Coast, QLD 7
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Hobart, TAS 2
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • KylieWoods3
    Kylie Woods (@KylieWoods3) reported

    @NBN_Australia @jckmac7 To get @NBN_Australia to recognise a fault is a nightmarish process. Faults are fixed to point technicians can, if you won't shorten distance to the node and replace poor copper infrastructure your own technicians admit is not fit for purpose, then you still have slow internet

  • VaxxedCynic
    SpaceKarenSux (she/her) (@VaxxedCynic) reported

    @NBN_Australia @jedi_jesus0 @John77167223 Where to start. Constant disconnection. No service when it rains. The number of times I end up on 3G because NBN doesn’t work is ridiculous

  • yiggs
    yiggs (@yiggs) reported

    @NBN_Australia Speaking of Ping.. are there any plans to upgrade already upgraded HFC areas to actual FTTP? The ping and stability in my area are just subpar

  • lord_drinksalot
    Lord Drinksalot 🇦🇺 🇪🇪 🇮🇹 🌻 (@lord_drinksalot) reported

    @NBN_Australia The NBN to my house is such a joke that the Telecommunications Industry Ombudsman agreed that I shouldn't have to pay for it! So I the only upside to my ****** service is its free. Only some people get real internet. The rest of us get fibre to the node.

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @Optus When Telstra's NBN customers lose cable service, the supplied modem automatically switches to its 4G/5G network. Why isn’t this service offered to your (Optus) customers?

  • KylieWoods3
    Kylie Woods (@KylieWoods3) reported

    @NBN_Australia @jckmac7 It doesn't matter who the provider is if the infrastructure is crappy crap, you get crappy internet. Service providers can provide more pleasant service, but there is little that can be done unless @NBN_Australia upgrade infrastructure. Anyone on FTTN is getting ripped off.

  • RBD926
    Robert Davis CSM (@RBD926) reported from Brisbane, Queensland

    @RositaDaz48 What legacy would you chose of YOUR heroes? 1. Chasing non existent WMD. 2. Eating a raw onion 3. An expensive and slow NBN 4. Corrupt liar

  • Gianttittiesfu
    Gianttittiesfullofmilk (@Gianttittiesfu) reported

    @stuwasusp @GrahamY No. You're the one making wild claims you carry the burden of proof. Murdoch sinking the NBN is deranged and some idiot wiki is not evidence of it

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @Optus Is there an NBN/Optus outage in 2114?

  • LM06411887
    LM (@LM06411887) reported

    @JayJay91341991 Hopefully teals/independents will start attacking the Nationals seats. The Nationals are all about mining and fossil fuels - they sell out regional people's interests all the time. NBN - sell out, Fracking - sell out, Social issues - sell out. I don't get it.

  • skylxrksays
    SKYLXRK | @liammarsters@aus.social (@skylxrksays) reported from Sydney, New South Wales

    A circuit breaker got tripped that killed everything but the lights and I’ve never been happier to have my critical network infrastructure running on the light circuit, no fighting with NBN handshaking for this guy at 11:30pm 😌

  • MichaelACT123
    Michael O'Rourke (@MichaelACT123) reported

    @JackNorton8064 @NBN_Australia No outage at my place = nearer Civic.

  • Steve17909412
    Steve (@Steve17909412) reported

    @theage @hijessicayun I just ditched the NBn for Starlink …. So much better , ask Elon to come fix our internet

  • jckmac7
    kayd (@jckmac7) reported

    @NBN_Australia Thanks Khan. I am well aware of the providers & did my research. However it's their actual service. What they promise & what you get are vastly different.

  • JamesFi52802722
    James Fitzgerald (@JamesFi52802722) reported

    Hey @NBN_Australia 2 days down with no eta sounds sus. Do you even have tech on the weekends these days?

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