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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 51
Albury, NSW 1
Sydney, NSW 73
Perth, WA 22
Arumpo, NSW 2
Dubbo, NSW 5
Hobart, TAS 1
Melbourne, VIC 42
Adelaide, SA 28
Bundaberg, QLD 1
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jamieeedward
    Jamie (@jamieeedward) reported

    @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

  • Frostscytheplay
    Frostscythe ๐Ÿ‡ฆ๐Ÿ‡บ (@Frostscytheplay) reported

    @DAKKADAKKA1 This is literally the reason why Huawei was banned from even bidding on doing the NBN and 5G network in Australia, because Chinese tech is spy tech.

  • ChaosEmerald899
    ChaosEmerald (@ChaosEmerald899) reported

    @Nick40156474438 @Willygc13Will @JimThom90458694 I feel this. NBN is absolute ***. Every day I too get outages and need to reboot everything. So bad itโ€™s a routine for me. Pretty close to changing to Starlink myself.

  • PeterOB24979769
    Peter OBrien (@PeterOB24979769) reported

    @MrKRudd Imagine listening to the idiot who gave us the NBN. Cost billions. Did nothing. And now Starlink supersedes it with faster speeds, total coverage and zero cost to the taxpayer. Kev, youโ€™re a numbskull.

  • Nick40156474438
    Nick (@Nick40156474438) reported

    @Willygc13Will @JimThom90458694 really ? $45 a month for the first 3 months and then $75 a month and its twice the speed of the NBN plus its never been down since ive had it. Ive been paying $78 a month and it goes down for a few hrs just about every single day with the NBN

  • purana
    purana (@purana) reported

    After close to 7 months.. my mum finally got a working FTTN NBN service before close of business today.

  • Daveinqld
    David A Walker (@Daveinqld) reported

    @philmupp1 She's gone from Duttons 9 mini nuclear reactors to two full size nuclear power stations (not to be built near her house). Keeps coal going beyond Gina's lifespan. They should research Hinckley Point C. And you thought the NBN cost blowout was bad. Multiply that with Aukus.

  • tinhtrann
    Tรญnh (@tinhtrann) reported

    @cb_doge The rural numbers are the real story imo. NBN was supposed to fix that gap and Starlink just walked in and did it faster.

  • LCHF_Matt
    LCHF Matt (@LCHF_Matt) reported

    Update. Dodos from NBN came back to tell me itโ€™s my fault and nothing to do with them. Well! Problem solved. It will not be because of them come Thursday, Starlink install day.

  • DezZdemonya
    โ™ก๐Ÿฅ€๐–ˆ๐–”๐–—๐–—๐–š๐–•๐–™๐–Š๐–‰ ๐–†๐–“๐–Œ๐–Š๐–‘๐Ÿชฝโ™ก ๐Ÿ”† ๐Ÿณ๏ธโ€โšง๏ธ ๐Ÿ‡ต๐Ÿ‡ธ (@DezZdemonya) reported

    iiNet ur fkn supposed 2 tell me 30 days BEFORE you raise my NBN bill by 50% ya cockheads! im gonna damage ur infrastructure, eye for an eye

  • WAppleyard
    Winstonia Applecart - Suburban Slave๐ŸŒˆ (@WAppleyard) reported

    @Posterboy104 @TerpsMLC So just like what happened with the NBN with copper replacing fibre optic cost cutting that line will be forever a half arsed service.

  • harrypanopticon
    panopticon (@harrypanopticon) reported

    @OMGTheMess Exactly. Not investing in Australia for 11 years now, since the NBN policy disaster basically, has never been so beneficial for my overseas company. The company made profit the moment I gave NBN Co and TPG/AAPT the flick. Never have seen consumers been ripped off collectively with the silent approval of a regulator.

  • aimee_maree
    Aimee Maree (@aimee_maree) reported

    Downloading apps to buy cheap end equipment to give somethingโ€™s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.

  • Russputin2
    Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported

    @sarlils23 History does not support that claim. Quite the reverse actually. You must be on LNPs' nobbled Copper NBN, because your claims & assertions, all apply to the deposed & disgraced, LNP Crime Org, Junta Puppets.๐Ÿ˜ฌ๐Ÿ‘‹

  • Robkhouri
    Rob Khouri (@Robkhouri) reported

    @Devodavo2 @Your_Avg_Punter $500 billion was spent on saving 800000 jobs during Covid. And let's just ignore unfunded NDIS & NBN **** fights.

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