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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 51
Brisbane, QLD 95
Sydney, NSW 190
Perth, WA 50
Melbourne, VIC 101
Long Forest, VIC 1
Arumpo, NSW 5
Holmesville, NSW 1
Warragul, VIC 1
Cairns, QLD 1
Hobart, TAS 1
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 3
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • StanleyEb27103
    StanleyEB27103 (@StanleyEb27103) reported

    @JayJay1094727 @eevblog It's the other way around really, they would love to provide a service over their own infrastructure at higher margins than wholesaling nbn

  • Arronkt
    Arron (@Arronkt) reported

    @robb_j_m I was that happy with the FTTN NBN I had I went with Starlink when it was available in my area in November 2021. I know I can now get FTTP , but I put up with an ordinary service for for a long time and can’t be bothered changing.

  • Bulldogs5711
    Bulldogs57 (@Bulldogs5711) reported

    @MarkoMatvikov There is no doubt Libs are to blame for our debt Federally Left Oz with a $1.2 T debt Blowout in NBN Blowout in inland rail Blowout in Snowy Blowout in robo debt AUSKUS Blowout in NDIS Closing of refineries & CPS. Clear evidence of what ALP has to do to fix the Lib mess

  • panzer_VI
    jagdtigger (@panzer_VI) reported

    @eevblog If that is the mobile plan you bought, TBH it was to be expected. Every NBN customer in that same are is looking for an easy temporary solution......

  • hoskyidiots
    ADAMan 🧫🧠 (@hoskyidiots) reported

    @craigkellyAFEE @Sauronlordking Free internet would be cheaper than FTA TV FTA TV (FY2025-26) Total estimated annual government expenditure/support on all FTA TV A$1.64 billion NBN Financial year 2025, ended 30 June 2025), NBN Co’s total operating expenses were approximately A$1.6 billion.

  • MickamiousG
    Mickamious (@MickamiousG) reported

    Was there an issue with the 4G/5G network in Melbourne, Victoria today?? It seems as I got out of the CBD the network improved but within the metropolitan areas there was issues?? @Starlink at home seems to be operating fine - anyone have NBN issues?

  • austhrottle
    Aus throttle (@austhrottle) reported

    I usually hate most government spending, but sometimes they get things right. The inland rail was a good project. Cancelling the inland rail is a terrible decision. It is just as important as the NBN, and in this case there isn’t a foreseeable technology that will replace it in 10 years time. Rail is insanely energy and labor efficient compared to trucks. Trucks should only be used for end of journey in a well optimised system.

  • JarOfSteve
    Steve (@JarOfSteve) reported

    @algorithmsayshi Tried clearing app cache ? Could be using CGNAT as well. Getting a static IP from ISP could fix the issue. Also, you could try turning off the NBN box for twenty minutes to see if you can pick up a new IP that's not flagged.

  • General_Ch4t
    GeneralChat |🍍🍌| Charity Donothon 29th-7th (@General_Ch4t) reported

    OF ALL DAYS FOR NBN ISSUES

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @THATS_RIGHT_YA @robb_j_m nbn fixed wireless made me pay for 50mbps plan if i wanted to get 25mbps <two mbps faster than the adsl service it replaced> for 4 years, if i dropped to the 25mbps plan would deliver 12.5mbps. took them 6 years to deliver the 100Mbps plans they promised at launch.

  • thelostleonardo
    Salvator Mundi (@thelostleonardo) reported

    @EnergyWrapAU NBN generates revenue and pays down its costs over time. How can you compare that to NDIS which is a huge ongoing cesspool of fraud and waste.

  • bek_lenin
    bek_lenin (@bek_lenin) reported

    @robb_j_m NBN is free, however the providers are the ones who charge. But the infrastructure itself has always been free. They upgraded our home for free, changed over faulty equipment, for free. As for price get about 300mbps DL for $80 a month. Not bad. Super reliable. Happy.

  • Dipenspeaks
    Dipen Patel (@Dipenspeaks) reported

    @Zacknarltree Worst ping ever to be seen .. only on tangerine NBN

  • Majyqman42
    Majyqman (@Majyqman42) reported

    @larrikinstreak @robb_j_m The ISP pays a significant portion of the price of a service to NBN. I don’t know where you pulled your **** from to think it was free, but perhaps go fling it somewhere else.

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