NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 158 |
| Brisbane, QLD | 106 |
| Perth, WA | 56 |
| Hobart, TAS | 2 |
| Arumpo, NSW | 11 |
| Melbourne, VIC | 99 |
| Newcastle, NSW | 1 |
| Adelaide, SA | 49 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 2 |
| Ballarat, VIC | 1 |
| Rosalie Plains, QLD | 1 |
| Townsville, QLD | 1 |
| Wollongong, NSW | 1 |
| Dubbo, NSW | 3 |
| Croydon, NSW | 1 |
| Long Forest, VIC | 1 |
| Holmesville, NSW | 1 |
| Warragul, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Ticcer ๐ฆ๐บ๐ณ๐ฟ๐ฌ๐ง๐ท๐บ (@Ticcer) reported@KatyKray73 Weirdly, Rudd's original NBN plan was way better... Fiber to the curb. Turncoat came in and said it was better to have a mix of technologies... as if incompatibility issues between different technologies never existed. It was idiotic! At the time, it was clear to me that he did that because he wanted to claim some of the expected glory of the network for himself, and to snub Labor.
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X- Y Bailey ๐ฆ๐บ๐ณ๐ฟ ๐จ๐ฆ๐ฉ๐ช๐ฎ๐น (@Bailey92035278) reported@EdSaint61 After channel nine just cut NBN news channel 9 donโt deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9
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Optus Help (@optus_help) reported@timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan
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๐ซ๐๐๐๐๐ ๐บ๐๐๐๐ ๐ด๐๐๐๐๐๐๐ ๐ฆ๐บ (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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Jen Dudley-Nicholson (@jendudley) reportedFour days with no NBN. We were promised a fix today but the 4G network fell over from overuse instead. Thinking about investing in puppets and more paper books.
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Glen (@Petty_Ruxspin) reported@TRILLBlackLos @Cheamane @elroy__preston Didnโt NBN run down on them on stage at some point. Like these happy rappers were still street nyggas at the end of the day.
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ExoticSpice (@ExoticSpice101) reportedIโm thankful I have NBN Fibre but even with that I will never use cloud gaming. why would the local computing die anyway? This AI craze will die quicker than the computer. Phones and laptops still need to be need built. Whatโs going to stop is that PCs will no longer be cheap
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MenHaveForgottenGod (@MenHaveForgot) reported@news_australian Stick it where it fits Malcolm, and your NBN plan for Australia is a piece of crap.
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The Solitary Reaper @YonSolitary is my old account (@ContactVVR) reported@Celicagirl6 @johncurtin @VodafoneAU Thank you ๐ Hope you also got connectivity back. My nbn was working. I was thinking of cancelling it & sticking with VodaFail coz nbn is too expensive. Thank God i didnt cancel it. I would have been left with no way to even verify if the problem was with my phone or VodaFail
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Tulip ๐ (@cutelipsxx) reportedWhen I went into the carport, the light was on, the power point was turned off and the ethernet cable ripped out and the port was broken. He had taken the cover off the NBN box and that's what woke me up- when he was putting it back on. Pretty sure he was looking for a spare key
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Jonathan Wilson (@jfwfreo) reported@KurtsViews I have NBN FTTC here in QLD and even a tropical cyclone didn't cause my internet to go down.
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Dayvd Allen (@DayvdAllen69876) reportedHome internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... ๐
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Jordan Wardle (@JordanWardle5) reported@theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.
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SydneyCityTV (@SydneyCityTV) reportedA pity I didn't see how tonight's Dalts report played out on NBN News, would've been rather funny if Natasha Beyersdorf (who I think may have even worked alongside Kevin at Prime Tamworth, but I'm not 100% sure of that) made a "I think I've seen Kevin on another network" quip! ๐
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 We Also built TPG & Vodafone's networks, however, my point was really Albanese raced up to Singapore begging for oil, Optus is owned by the Singapore Govt. They will not be pleased. And for the record, we built the very first NBN site at Kiama, I met several times with Conroy, he is a fool. We walked away, I said let everyone else beg for this, we will pick up all their other business while they are ******* with NBN, Conroy had no idea of the concept of Fibre, nor did his management, they were all Guys I had worked with at Sun Microsystems, not one had ever built a network. Conroy went against advice & lost $800 million on a Satellite project, the Indonesians grabbed the flight space.