NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
Check Current Status
E-mail
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 262 |
| Brisbane, QLD | 259 |
| Sydney, NSW | 213 |
| Adelaide, SA | 116 |
| Perth, WA | 48 |
| Sunshine Coast, QLD | 4 |
| Connewarre, VIC | 2 |
| Rosalie Plains, QLD | 2 |
| Gisborne, VIC | 2 |
| Central Coast, NSW | 2 |
| Gold Coast, QLD | 2 |
| Mile Bridge, VIC | 1 |
| Upper Freestone, QLD | 1 |
| Coomera, QLD | 1 |
| Toowoomba, QLD | 1 |
| Rockhampton, QLD | 1 |
| Katoomba, NSW | 1 |
| Dubbo, NSW | 1 |
| Penola, SA | 1 |
| Bundaberg, QLD | 1 |
| Treeby, WA | 1 |
| Goombungee, QLD | 1 |
| Wollongong, NSW | 1 |
| Colac, VIC | 1 |
| Cornwallis, NSW | 1 |
| Tanunda, SA | 1 |
| Elizabeth, SA | 1 |
| Baradine, NSW | 1 |
| Innisfail, QLD | 1 |
| Upper Caboollure, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
chadrold
(@frenchiewellers) reported
@NBN_Australia internet been down or inconsistently working since Thursday in Brunswick area, ISP have confirmed that the problem is on your end. Any info on when we can expect a fix?
-
RCD
(@__RCD__) reported
@Telstra Thank you, but that's not needed. What I need is for @NBN_Australia to engage with me rather than using their default response "go back to your service provider" to resolve this.
-
Johnny Shillverhand
(@JShillverhand) reported
@ChristyDanFan NBN network having an under the table deal to be majority owned by tesltra upon its completion not to mention NBN being a massive ****** in terms of what we got vs what we were promised
-
nate
(@NateXsmitty) reported
@NBN_Australia the service is so unbelievable, first it was out for 3 weeks in total from floods, ******* Ballina which was submerged got internet before us and I only life 20mins away, 4 days with wifi below 1mbps and we average 50mbps. ALL OF THIS FROM IS FROM MARCH
-
Ty
(@ytc8438) reported
@AlanKohler Fibre NBN Federal ICAC Fixing aged care Killing the cashless welfare card Emergency management Climate change Stopping the corrupt waste and rorts The policy issues which the MSM won't write about.
-
Jukebox Judy 💉💉💉
(@BelovedLadyLove) reported
@Ianrob12 @NBN_Australia I came late to the party - NBN was already here and I was told (by those I thought were in the know) that NBN was good. I get the attitude 'I'm alright. **** you.' I really had no idea how reliant on the internet I was until this happened. 1/
-
David Illingworth
(@DavidIlli) reported
@Optus I am having issues with my NBN the internet is extremely slow and keeps dropping out. The last Speedtest I was able to run had ping of over 1600ms. Are you having issues?
-
Jukebox Judy 💉💉💉
(@BelovedLadyLove) reported
@NBN_Australia Good morning! It is now Day 3.75 without internet connection - your 'unplanned outage'. Just clicked on the link you sent me for an update. Your address search informs me I am not connected to @NBN_Australia. 1/
-
Yellowtax1
(@Yellowtaxiiiii) reported
@NBN_Australia any chance of my internet coming back on anytime soon? It's been this way since Friday afternoon I've contacted my provider and it's an issue on your end. The page on your website doesn't show much information other then yous are looking into it
-
👁️ FunkySEA☠️ Maduca👁️
(@MadseaMaduca) reported
@7NewsSydney $5.5 billion for NO SUBS $5.5 billion for NO SUBS $5.5 billion for NO SUBS $5.5 billion for NO SUBS $5.5 billion for NO SUBS Could've paid for Nurses in every #AgedCare Could've fixed the Libs copper NBN LNP = Garbage economic managers just WASTE #AusVotes2022
-
Jukebox Judy 💉💉💉
(@BelovedLadyLove) reported
@mariewalsh18 Please do NOT mention @NBN_Australia. We've had three days and nine hours of an 'unplanned outage'. Nobody knows anything. No diagnosis. No cause discerned. No plan to restore. No hope. Abandon all hope...
-
Christopher Cook
(@webprofusion) reported
from
Westfield, State of Western Australia
@Optus @iheartguitar If you're interested in alternatives @VodafoneAU had been great especially with their 4G backup, so even if NBN goes down the connection still works. Nowadays internet isn't a luxury, it's livelihood and companies need to step up their game to match.
-
𝕎𝕒𝕩𝕖𝕕 𝕊𝕟𝕠𝕣𝕝𝕒𝕩
(@WaxedSnorlax) reported
Suprise! NBN has crashed again so I'm burning $ on 4G So glad the LNP gutted the most important national infrastructure project in our nations history. January 2011, LNP visionary Tony Abbott described the NBN as “a luxury that Australia cannot afford” Hindsight sucks...
-
Jukebox Judy 💉💉💉
(@BelovedLadyLove) reported
2/ Eh?! My ISP on joining (when I moved into my home two years ago) 'This email is to confirm that your NBN activation is now complete and your NBN service is ready to use. Due to the service now being active on the NBN network, billing for your new service has now started.'
-
Jukebox Judy 💉💉💉
(@BelovedLadyLove) reported
@seneca Oooops, premature sending...! We're in an internet-outage-Kafka-hell at the moment. Not an ISP issue a national carrier issue @NBN_Australia. A total bunch of incompetents it would seem - they have the monopoly so they really do not have to try. And they don't.
Check Current Status