NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 268
Sydney, NSW 251
Adelaide, SA 174
Brisbane, QLD 169
Perth, WA 60
Rosalie Plains, QLD 3
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Riddell, VIC 1
Old Bar, NSW 1
Canberra, ACT 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • denniallen 💧Denise Allen 🐨🐨🐝Taungurung country 💜 (@denniallen) reported

    Never let the LNP anywhere near a progressive Labor idea...Medicare, NBN, NDIS etc...nor anywhere near a crisis be it bushfire or pandemic. NEVER. They will stuff it up EVERY. SINGLE. TIME. #auspol #MSM

  • HazchemD MD - Wash your hands (@HazchemD) reported

    @MattCowgill [me] i have an nbn connection but my location doesn't come up as available [isp] you're mistaken [me] i can send you a photo [isp] ok but we still still can't help you talk to the nbn [nbn] we haven't rolled out at you house yet

  • MaxPleming Max Pleming (@MaxPleming) reported

    @gringo68 @Craig1Milne @nicola1charles I have always though the Government wanted the NBN so they could disconnect us from each other whenever they felt like it.......**** I am a cynical bastard hey!

  • bitchingene lou (@bitchingene) reported

    I don’t think the government is trying to track us when the nbn is so ****

  • NiiChongo Luigi (@NiiChongo) reported

    @AboutaDirk @NBN_Australia Damn that's crazy man sorry to hear, couldnt be me but yall be easy

  • strikhedonia01 Leah (@strikhedonia01) reported

    @twistieman @iiNet We had internet trouble for months, including lower speeds and total dropouts, the last few weeks it was daily. Called our ISP like ten times about the issue. They kept saying it was an NBN problem and arranging for an NBN tech to come out. Eight times an NBN tech failed to show.

  • VodafoneAU Vodafone Australia (@VodafoneAU) reported

    @summerrjayne Hey Summer, we're here help. Is this for your Vodafone nbn service?

  • orshik orshik (@orshik) reported

    @NBN_Australia Hello, what is happening with NBN in North Rocks? I have NBN lose sync every 5-10 min for three days straight right now. We are in a lock down. My wife and I rely on the bloody thing to keep our jobs, kids "go" to school on NBN... ridiculous

  • RapidCreekNT in the shadows (@RapidCreekNT) reported

    @Optus your NBN is not keeping up in Darwin. Reception is awful.

  • kipper1958 steve new (@kipper1958) reported

    @NBN_Australia It’s your infrastructure that’s the problem and you won’t talk to me about it even though your own techs says it is faulty .. u say slow speeds are acceptable .. great way to treat people not

  • EnsignR Ross the Refactorer💉💉 🏳️‍🌈🇦🇺🀄🐇 (@EnsignR) reported

    @stilgherrian @SuperCroup And if Telstra is allowed to buy the NBN the analogy will be complete as well be right back where we started with exactly the same problem trying to solve them with solutions we already know don't work.

  • mark87nexus James M (@mark87nexus) reported

    @NBN_Australia @acccgovau My FTTN connection is unbearable the speed the lag and disconnection. I switch from TPG to Vodafone same problem. Changing the modem and router position and cables doesn't help. TPG and Vodafone said contact nbn. But didn't solve anything.😔😔😒

  • NetrunnerGen Netrunner Card Generator (@NetrunnerGen) reported

    The Portland hard blue Incorporated NBN: Division 45/17 Whenever the runner chooses to install a card face-down, trash one installed resource

  • JOK07867967 John O'Keefe (@JOK07867967) reported

    @cathywilcox1 it goes under corruption. ie bad NBN = better market for Telstra mobile. Malc looks after his own

  • kipper1958 steve new (@kipper1958) reported

    @NBN_Australia I have done all that and you failed to assist them so they say can’t help you and you will have to talk to nbn and you we r talk to me .. as usual .. stop hiding behind other organisations will be Escalating this however Told 8 week delay due to so many complaints about nbn

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