NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 47 |
| Sydney, NSW | 202 |
| Melbourne, VIC | 106 |
| Adelaide, SA | 50 |
| Brisbane, QLD | 90 |
| Warragul, VIC | 1 |
| Arumpo, NSW | 1 |
| Cairns, QLD | 1 |
| Hobart, TAS | 3 |
| Parramatta, NSW | 1 |
| Ashfield, NSW | 1 |
| Logan City, QLD | 1 |
| Ocean Shores, NSW | 1 |
| Gold Coast, QLD | 5 |
| Toormina, NSW | 1 |
| Junee, NSW | 1 |
| Portarlington, VIC | 1 |
| Geelong, VIC | 1 |
| Thirlmere, NSW | 1 |
| Newcastle, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Jobson Growthe (@ShowerCapAM) reported@ASX1500 how **** was your nbn connection and why?
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Dave Jones (@eevblog) reportedNBN Update: "Cable works are progressing. The fibre cable was installed between the two manholes early this morning and the site has been made safe. Due to traffic control requirements, work has temporarily paused and will recommence under day Road Occupancy Licences between 10:00am and 2:00pm. Cable preparation works began earlier at 3:30am, with splicing scheduled to commence this afternoon. Customer restoration is expected to be completed later today. NBN will continue to monitor progress and provide further updates as they become available."
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Yvonne (@YBartolovic) reportedLots and sometimes can’t even get 1mpbs Not joking Not nbn though but still **** house
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Alexandra Online 💅 (@AlexandraOn1ine) reportedSTILL NO WIFI T-T I called my provider and their solution was.... wait for the nbn to do their thing 🥹
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jagdtigger (@panzer_VI) reported@eevblog If that is the mobile plan you bought, TBH it was to be expected. Every NBN customer in that same are is looking for an easy temporary solution......
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Pricette (@gopricette) reported@Austen And my facetime calls over Australia’s NBN (government fiber/wire) cut out all the time. Lol
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Ruchir Patel (@Iruchirpatel) reportedCan’t wait to get my @Starlink finally time to **** off my NBN.
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Paolo M (@PaoloMalicse) reported@optus_help 3rd day no NBN internet at home and no one can tell me the problem. Case number 1004469179. Shame on you, Starlink and Superloop starting to look good right now, maybe time for a switch.
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bek_lenin (@bek_lenin) reported@robb_j_m NBN is free, however the providers are the ones who charge. But the infrastructure itself has always been free. They upgraded our home for free, changed over faulty equipment, for free. As for price get about 300mbps DL for $80 a month. Not bad. Super reliable. Happy.
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Craig Gardiner (@cwgardiner) reported@telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.
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Dave Jones (@eevblog) reported@asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.
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Jim Stewart (@jimboot) reported@eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again
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Roofing and Stuff (@RoofingAust) reported@DrewPavlou Look past high speed rail Drew. The future is self driving cars. We should be making the roads better and safer. Throwing money at rail now is like throwing money at nbn for remote Australians 10 years ago. Waste of money when starlink fixed the problem.
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StainlessSteelMan (@Rowen72600346) reported@mark16pg It was supposed to be a cheaper alternative to batteries, turns out batteries came down in price, nbn was supposed to do the same with internet and starlink rendered it useless as well.
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🦞🐀🍩🗣🙏🏻👣💧nunthewizer (@nunthewizer53) reportedWell knock me down after neo con mixed donor I mean mixed technology NBN who could have predicted it.