NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 144
Sydney, NSW 141
Brisbane, QLD 71
Adelaide, SA 63
Perth, WA 43
Vasse, WA 2
Robertson, NSW 1
Mildura, VIC 1
Ballarat, VIC 1
Mullumbimby, NSW 1
Shepparton, VIC 1
Forbes, NSW 1
Central Coast, NSW 1
Dunsborough, WA 1
Griffith, NSW 1
Walkerston, QLD 1
Darwin, NT 1
Hobart, TAS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • beigewash 🎀🕯️beigewash 🔥💧🌱 FEDERAL ICAC now!!! (@beigewash) reported

    @BeachSandii @noplaceforsheep NSWGovt are setting themselves & Sydney population up for a bad outcome on immunity. Just like cut-rate NBN, except this is with NSW & Aust's public health

  • peterpandem peter pandem (@peterpandem) reported

    @instanterudite Oh crap, if I had a good NBN connection I 'could' listen to it but alas I can't. How sad never mind.

  • Teggy79 Alex Tegg (@Teggy79) reported

    @LoFlyt @BMW_Borger @Speedtest We’re in an estate that uses Opticomm which is a privately owned fibre network. God knows why they’ve allowed private fibre networks after rolling out the NBN.

  • MohdSal20474729 Mohd Salman (@MohdSal20474729) reported

    @DodoAustralia Hey dodo, I have applied for the cancellation of my nbn service/order. I have requested to make my nbn line unoccupied so that I can get my nbn service from other service provider. But my nbn line is still occupied by dodo.please make it unoccupied.@DodoAustralia

  • JoBreizner2 BillyJo (@JoBreizner2) reported

    @TPG_Telecom Hi. Is there a Melbourne internet outage ? NBN shows green with no outage, same with TPG status but it’s definitely not working. Especially when there’s a +60min wait time on the phone to speak to someone. What’s going on ?

  • monica_bartolo Monica Bartolo (@monica_bartolo) reported

    @Optus NBN down all day in Elsternwick. Seriously. No suggestion of when it will be up. With school from home and work from home. Trying to hotspot to get through. This is ridiculous.

  • ladymidath1 ladymidath🐁🐀 (@ladymidath1) reported

    @PaulFletcherMP Garbage NBN from a garbage government.

  • MattCJChisholm Matthew Chisholm (@MattCJChisholm) reported

    @Telstra hey Telstra any chance I can get some help. Trying to connect to a nbn fixed wireless plan and my address seems to be an issue for you guys. No idea why and I keep getting the run around with no progress in sight

  • The_Rail_Life Metro Man (@The_Rail_Life) reported

    @1000millimeter Ohhhh, sorry! NBN = National Broadband Network. FTTC = Fibre To The Curb = Optic fibre connection is just outside my property, last 10m is copper wire.

  • StevenGeorge36 Steven George (@StevenGeorge36) reported

    @damianoau Up and down all day, putrid NBN

  • CourtneyLee_33 Courtney Lee Thirty Three (TASSIE DONNIE MEMBER) (@CourtneyLee_33) reported

    @wyvernsrose @noplaceforsheep @WestnetAU We are on NBN with them now. Won't go near places like Optus or Telstra/Bigpond as they charge way too much for little to no service and problems galore

  • JohnnyW99112560 John Talisker (@JohnnyW99112560) reported

    @WJ23A @TurnbullMalcolm He has screwed NBN to the core so we are now at tail end of developed nations regarding broadband access network and speed..

  • richopapworth23 Richard Papworth (@richopapworth23) reported

    @Telstra thanks for cutting our broadband when you were away our NBN doesn’t work. Locked down homeschooling without wifi. Now you say 2 weeks to fix. @Telstra_news you are a disgrace.

  • wyvernsrose Wyverns Rose (@wyvernsrose) reported

    @CourtneyLee_33 @noplaceforsheep @WestnetAU I hadn't for years either.... until nbn works screwed the local lines. Basically the only reason there wasn't a problem til then was I hadn't had to call them about anything particularly involved since the purchase. Was still the same staff I'd dealt with for the 10 years prior

  • VelvetTeaLeaf VelvetTeaLeaf (@VelvetTeaLeaf) reported

    Ok, NBN FTTB is definitely too slow at the moment. It's going to take 18 min to download 107 MB. Postcode 3065 #iinet

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