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NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Mezmarr
    Mezmarr (@Mezmarr) reported

    @NBN_Australia Working hard! More like hardly working! It's been nearly 24hrs since it went down with no updates, no notice of what's actually wrong. NBN being government funded as well, is so ****!

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    @DavidJoffe64_2 @drkeithsiau rely on VicEmergency alerts are opt in/out only trouble now it relies on data no nbn here no wifi limited data for mobilenet just switch on to check so wrong to demand people have the latest tech just to get emergency alerts tech fails here +how many network blocked old phones

  • TopherField
    Topher Field (@TopherField) reported

    I've said time and again that the NBN is a white elephant, and that it would be destroyed by competition... IF competition were allowed. Of course like-for-like competition is NOT allowed... the NBN have a monopoly on wired internet... but guess what? They're STILL being out-competed by the private sector anyway, because wireless technology has come a LONG way fast... After all the tens of billions we've spent, Australia still only ranks 43 on internet speeds (worse on some lists, I'm being generous) and still users are turning to the private sector because the NBN cannot help them where they are. Amazing. Government never makes things better, it only gets in the way of the private sector who WOULD make things better... if the government weren't in the way.

  • DK_Flipper
    Pauly D (@DK_Flipper) reported

    @KatyKray73 NBN, steered us through the GFC trouble free, dismantled Howards work choices rubbish, introduced paid parental leave, biggest increase to pensions since federation, funded the digital education revolution, withdrew all Australian troops from the Iraq war....

  • aimee_maree
    Aimee Maree (@aimee_maree) reported

    Downloading apps to buy cheap end equipment to give something’s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.

  • GarfieldR1966
    Garfield C. Reynolds (@GarfieldR1966) reported

    @NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!

  • PeterRule841618
    Pete Rule (@PeterRule841618) reported

    @TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings

  • facepalm8355
    Face Palm is the new Face Book (@facepalm8355) reported

    @LeeroyLives @AngusTaylorMP So looking at that graph, the trajectory of expanding debt started under rudd and gillard and never went down Sounds about right. Looks to start that trajectory after the nbn started construction and ndis came about.

  • Haalyle
    Haalyle (@Haalyle) reported

    No wifi today, we've had some electrical problems, mainly to do with the washing machine. That just means a relaxing Sunday of playing them games (now that the electricity is on). (NBN always takes a long time to recover.)

  • VK4PWG
    Paul Galea (@VK4PWG) reported

    @TopherField I tried for 6 months to get my faulty NBN fixed (FTTN - copper/xdsl for the last 0.9km). NBN blamed the retailer who blamed NBN. I gave up and put in Starlink and have never looked back (4 years ago). NBN dug up the street 2 years ago to install fibre to the premises - I have a pit at the boundary of my property. My property is marked as 'NBN Ready'. Problem is that they never actaully pulled any fibre in the street !! The NBN is a huge scam.

  • AnthonyPHoran
    Anthony (@AnthonyPHoran) reported

    @jarro56 @isaacfloyd13 The NBN was flawed from the start but it sounds good so it had widespread public support. High speed internet would have been delivered by private sector with some govt support for rural Australia & it would have almost certainly been done quicker & cheaper.

  • Doug39270057204
    Doug (@Doug39270057204) reported

    @Batman2242 And starlink actually works. Our nbn connection is garbage.

  • LambDownUnder
    LambDownUnder (@LambDownUnder) reported

    @TheLucidyn @Batman2242 Kind of proving the point. Gov can't perceive anything. Making large Capex decisions that are supposed to be generational. It was anti competitive from the outset. Private companies (TPG notable) were prohibited from building out their own network. Regardless, I can have starlink internet now for about the same monthly price as the NBN except i didn't have to front the Capex (and debt) for it. NBN very likely has a negative ROI. I wish we judged policies by outcomes not intentions.

  • STIIBTWTCFMYCGA
    DemocracyIsDead (@STIIBTWTCFMYCGA) reported

    @TopherField One of our clients had an existing telstra router just wanted an NBN connection. 2 weeks. $110 per month. I got her to contact starlink. 5 days later delivered and installed. $75 per month. Get your act together telstra. Can't be so slow anymore. There are choices.

  • tinhtrann
    Tính (@tinhtrann) reported

    @cb_doge The rural numbers are the real story imo. NBN was supposed to fix that gap and Starlink just walked in and did it faster.

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