NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 320
Melbourne, VIC 239
Sydney, NSW 230
Adelaide, SA 70
Perth, WA 70
Gold Coast, QLD 5
Ballarat, VIC 3
Canberra, ACT 3
Sunshine Coast, QLD 2
Gawler, SA 2
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcusArmis Arcus Armis🔩🇦🇺 #VEngineer (@ArcusArmis) reported

    @kiwi_vt That and the government doesn't want to admit they screwed up with the NBN. A company offered to put in all the proper infrastructure to get us 1gb internet but the governmemt said no cause they wouldn't build the million dollar cable out to the chuckle **** farmer in the outback

  • mahootna2 Real (Not a bot) Robin :) (@mahootna2) reported

    @NBN_Australia I really don’t mean to be snarky. I’ve worked in IT since the 80’s and have some clue. The copper is rooted. They replaced the last 40 meters for a slight improvement from <8Mbps now around 20Mbps. Doesn’t help if the river is dammed upstream. Cheers.

  • ArcusArmis Arcus Armis🔩🇦🇺 #VEngineer (@ArcusArmis) reported

    @kiwi_vt You lucky kiwi ****. Us Aussies are stuck on the ******* NBN fiber that can barely sustain 100 ;-;

  • PDenvir Patrick Denvir (@PDenvir) reported

    @craigreucassel @NBN_Australia @Telstra Follow up to previous comment, big shout out to Telstra & nbn who again failed to install nbn service, and managed to not even let us know they were not turning up. 8 months and thousands lost from **** comms and worse service. Omdudsman next. How have you a license to operate?

  • SameerCharles Sameer Charles (@SameerCharles) reported

    @Optus Well I am speaking with your tech support and NBN for last 2 days. Tried like million things. If you cant fix something, accept it so we can move to other provider. However, since you have wasted days of work I have to make sure others know about this. @Optus

  • DrTobyGilbert Toby Gilbert (@DrTobyGilbert) reported

    @matt_au2006 @Telstra @NBN_Australia First world problems etc but

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @dodado23 Thanks for sending us a DM, sadly we are getting errors when trying to respond to you there. For your issue, as per our tests you're on an NBN FTTN service and the maximum line sync speed your line is only capable of is around 35Mbps download speed. 1/2 -Mel

  • MattMorrisMedia Matt Morris (@MattMorrisMedia) reported

    We aren't even with @Telstra and have received a bill for an NBN service we aren't connected to or using. It's a leftover work around for a previosuly denied port. A dispute resolution person connected a service to 'activate' our number and allow it to be ported.

  • rantofamadmuse Hannah (@rantofamadmuse) reported

    This won’t be a tech boom / entrepreneur whatever ******** they keep calling it. We’re only now getting nbn, the lib Gov screwed us years go and now we’ll be even more ******. Entire industries would more than likely be forced to either leave or shut down in Australia

  • tim07791053 nope (@tim07791053) reported

    @Telstra I have had issue with NBN for months. Telstra finally sends NBN guy out... but to my old address! I have been paying full price for substandard service. PM me to fix since I can’t get hold of anyone who can help. Failing this, I will have to change service

  • nuggett14 Josh (@nuggett14) reported

    @hyprntv Are any current NBN RSP's using your network for backhaul?

  • towardmay towardmay (@towardmay) reported

    @SameerCharles @Optus You are not alone. NBN from @Optus is useless. Never works.

  • Majyqman42 Majyqman (@Majyqman42) reported

    @joshgnosis Why did you fail to qualify this with the actual fact that over 64% of metropolitan circulation is Murdoch? Because dead trees don't matter any more? (though, nice to pretend that)... how about how our NBN was crippled to appease Foxtel? Just going to stenographer this ****? K.

  • psaggo Psaggo (@psaggo) reported

    @BTCNews6 Nothing to do with Rudd or Conroy, our present NBN is not the one they planned. 100% down to Abbott and Turnbull.

  • mightystickbug Ang (@mightystickbug) reported

    @JPhoenix7 I'm watching from NHL app -> Chromecast -> TV on NBN connection. Every game has been glitchy as hell. For a now-but-not-forever solution, can you watch at a lower def? I don't remember how to tweak that though

Map Check Current Status