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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 53
Sydney, NSW 75
Perth, WA 22
Melbourne, VIC 49
Adelaide, SA 32
Bundaberg, QLD 1
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 1
Mildura, VIC 1
Toowoomba, QLD 1
Dubbo, NSW 1
Warragul, VIC 1
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Wise_Spud
    Mash Potato (@Wise_Spud) reported

    @TopherField I cancelled my NBN service after the council changed my address, and updating the NBN details proved too difficult. The address mismatch caused constant disconnections. I’ve since switched to wireless internet. Won't go back to NBN

  • michael_timbs
    Michael Timbs (@michael_timbs) reported

    ******* perfect. Set up some remote spot instances to distribute some compute. Set up Claude to monitor and tear down when finished. Quick health probe to make sure everything is fine, about to log off for the night and NBN outage hits immediately. Could not be worse timing

  • Docsthename
    Funkdoctor (@Docsthename) reported

    And my NBN is down again 🤬

  • KyBroome35
    Ky Broome (@KyBroome35) reported

    Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

  • RedPocatto
    RedPocatto (@RedPocatto) reported

    @kicksupport Australia NBN did me *****… Internet was down for 4 days. My streak is destroyed. 😭👍

  • harry_harrop
    Harry Harrop (@harry_harrop) reported

    May be a possible delay tonight due to emergency nbn maintenance 😭 fingers crossed 🤞🏻

  • Daveinqld
    David A Walker (@Daveinqld) reported

    @philmupp1 She's gone from Duttons 9 mini nuclear reactors to two full size nuclear power stations (not to be built near her house). Keeps coal going beyond Gina's lifespan. They should research Hinckley Point C. And you thought the NBN cost blowout was bad. Multiply that with Aukus.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    Damn, my NBN has been down since noon today. I'm hot-spotting for now, but it's painfully slow down here. Probably the final straw ... if they don't fix it by tomorrow morning, they'll just convince me to embrace 💫 @Starlink not that I need convincing ✨

  • tastudor0173
    Tas Tudor (@tastudor0173) reported

    @BrentHodgson What's more interest in is the land mines left by a government. The education reforms from RGR, NDIS RGR, NBN RGR just 3 that spring to mind. Abbott should have smashed them all up and we would be in a much better place now with cut down versions. That alone over 10 years must be $500bn.

  • MarkA5859
    Mark A (@MarkA5859) reported

    I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

  • DK_Flipper
    Pauly D (@DK_Flipper) reported

    @KatyKray73 NBN, steered us through the GFC trouble free, dismantled Howards work choices rubbish, introduced paid parental leave, biggest increase to pensions since federation, funded the digital education revolution, withdrew all Australian troops from the Iraq war....

  • rutjumper
    Hamish Kibblewhite (@rutjumper) reported

    @aaronsmith @jommy_tee To my mind this is decision is less technically competent as choosing to go for a copper NBN rather than fibre As believable a solution as carbon capture and storage

  • JH_Otway_Ranges
    John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported

    @TopherField I'm in regional Victoria and there's NBN fixed wireless, someone has to come to your home, drill holes and install cables and a antenna on the roof that's if you are in line of sight of the tower, it is slow, people around me have just got Starlink instead, it's a game changer

  • Catheri09875779
    Catherine (@Catheri09875779) reported

    @22thinkinggirl I tripped on a footpath in a Brisbane suburb,because it had been raised and not put back correctly by the NBN,the council fixed it that afternoon.Councils work,the problem is these are state roads in Victoria.Should the councils be asked to help out the new state government to get this major problem to a manageable level.

  • johnnymoo1969
    Johnnymoo1969 (@johnnymoo1969) reported

    @MadsMelbourne Booked @NBN_Australia on Monday - said they’d be there between 8-12 - took day off and no one turned up - incompetent govt that doesn’t give a **** about people’s time - @Starlink here I come - FU NBN

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