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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 243
Melbourne, VIC 163
Perth, WA 58
Adelaide, SA 92
Brisbane, QLD 106
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 7
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Hobart, TAS 2
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DragonxDNA
    DragonDNA 🏍️💥 (@DragonxDNA) reported

    Omg today is already off to a terrible start.. running on 4 hours sleep, feel sick still and my parcel says delivered but its nowhere in sight. And I sat by the door the entire time and didn't see or hear anyone so what the hell?! NBN guy better show up 😤

  • JenBossX
    Jen Boss (@JenBossX) reported

    @Telstra Any update on when the NBN service will be fully restored again in 6019 and 6014? We’re on Day 13 now of backup Wi-Fi

  • NBN_Australia
    nbn® Australia (@NBN_Australia) reported

    @nathanhome During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know! - Ben

  • thoughtlag
    Challenging Thoughts (@thoughtlag) reported

    Never liked MTV, but wouldn't tolerate d3ath threats against any channel, MTV, mayadeen, Manar, Aljadeed, Future, LBCi, OTV, NBN. Unacceptable by any measures. Imperfect and biased like most of our channels, but not as much as some. Ma badda hal2ad. I see blind unfounded hate

  • TeoMorabito
    Teo (@TeoMorabito) reported

    I just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously

  • Robkhouri
    Rob Khouri (@Robkhouri) reported

    @SimonBanksHB Original cost of NBN $4b. Original cost of NDIS $13b. Who's the joke? Original cost of net zero? Who ******* knows, they never told us! ********!

  • CatrionaMacMas1
    Catriona MacMaster (@CatrionaMacMas1) reported

    @bluewavedream That is a stupid observation - NBN owned by Australia, Starlink owned by Elon Musk and his whims and dictator like behaviour.

  • WyldFurr
    Studio WyldFurr (@WyldFurr) reported

    Australia's crappy NBN strikes again, network is so bad I can't maintain a smooth connection to YouTube. So no livestream today. I'll see if I can make some videos and post a montage.

  • LCHF_Matt
    LCHF Matt (@LCHF_Matt) reported

    @markhumooney @SkyNewsAust BS. There is no need for this service in 2026. Phones, emergency text systems, NBN

  • bensab3
    💧☘️Rhona - Bluesky: rhonae (@bensab3) reported

    @james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor

  • R0LAN65
    📣 Gr8🥐 (@R0LAN65) reported

    Calls me up before coming "SO IF UR INTERNET WORKING WHY BOOK THIS APPT?!" Like okay maybe if u read all the damn reports from the ISP and prev NBN tech maybe??? U think I know what needs to be done ??? I just want my internet to work properly without having to call ISP up daily

  • Yarrahbunjyil
    ****** (@Yarrahbunjyil) reported

    @AlboMP And if Telstra were repairing lines in the bush instead of letting them rot while they "roll-out the NBN", I might even take advantage of it. But they're not, so the Service Agreement isn't being honoured, the TIO won't do anything, & no one gives a damn. So thanks for nothing!

  • Katy_Cat_Jessie
    KatyCatJess (@Katy_Cat_Jessie) reported

    @Optus told me i could have s refund on my nbn bill after i told them i was going to ACCC and then conveniently the chat got disconnected (my mobile service also with optus. cant wait to be finished on that contract!) then its off to literally any other provider

  • Miss__84
    miss_84 (@Miss__84) reported

    Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

  • JayJay1094727
    Jay Jay (@JayJay1094727) reported

    @deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!

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