NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 82 |
| Sydney, NSW | 112 |
| Adelaide, SA | 32 |
| Brisbane, QLD | 81 |
| Perth, WA | 23 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 2 |
| Campbelltown, NSW | 1 |
| Hobart, TAS | 2 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 6 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 1 |
| Ballarat, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Wal (@wally_waldo83) reported@Batman2242 A big part of our productivity problem is that starting from the 2010's more of our spending now goes to megatech platforms that extract Australian revenue without the old local multiplier. When $100 went to Ford or Holden, a retailer or a local media company, a large portion recycled through local wages, suppliers, property, logistics and tax. Now when $100 goes to a global ad platform, streaming service or cloud provider much more can disappear offshore through IP, reseller fees and related party charges with far less local employment or supplier spend despite the use of infrastructure like NBN and roads. So government keeps importing demand and taxing workers harder to fund services while more private spending leaks offshore to low local footprint platforms. That extraction is not productive for our economy and is increasingly an issue, especially when profits are being offshored and Australian taxpayers are unfairly carrying the burden.
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Nicholas Gilbert (@gilbongw) reported@AlboMP @narendramodi Operating 7/11 stores, NBN linesmen and service stations. Hey but what about your electrict vehicles as you put it? You buy everythink from China, that’s a bit unfair to Indja.
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malcolm angus (@malcolmangus1) reported@greghammo69 @DarcyAmaroo he is also imitating Abbott .No cuts to Pensions, educ or health NBN 25 megabytes per second by 2016? Linked pensions to wages growth not indexation !Did you scorn him too for his multiple broken promises ? they all do it
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🏴 ⚡️Scott Hilditch ⚡️🏴 (@scotthilditch) reported@NBN_Australia down ahead of @MainEventTV #SpencerTszyu fight, wonder how I get a refund? @Kogan #newsnow
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birdof paradox (@birdof_paradox) reported@Olfella @FetchStep @Vikkik88 Australia's National Carrier should never have been privatised. Nor any of our other services infrastructure. Telstra was sold by, and the NBN ******-up by the Howard/Abbott/Turnbull govts (and Murdoch) so we could be ripped off and suffer the inferior services by private telcos.
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Harrar Longberry (@HarrarLongberry) reported@BeauGiles You typically use the mobile network as the backup to a wired connection. E.g. at our business the NBN was so unreliable we installed a 4g failover modem, but you need to know they exist & how to configure them. Most people don't have that level of IT know-how.
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Titch Ashen (@titchashen) reported@deniseshrivell fair point. In the rush for shiny new com tech the way we did it not always the best. NBN now means those of us with land lines cannot call 000 in a power blackout, or net outage. Before NBN we could. that dont make news much either,
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@sarlils23 History does not support that claim. Quite the reverse actually. You must be on LNPs' nobbled Copper NBN, because your claims & assertions, all apply to the deposed & disgraced, LNP Crime Org, Junta Puppets.😬👋
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capt.zen.petabyte 🇦🇺🏴☠️ (@capt_petabyte) reportedHey @beourmate MateNBN, I have had zero NBN in my unit for around an hr now, currently using 4G on my mobile. App states nil services issues or outages. Cycled modem + NBN box, still ZERO. No emails from you about scheduled outages? Whats going on? CC @NBN_Australia
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Daniel (@VoteLewko) reported@mich___l @2GB873 That doesn't help the thousands of homes who are still without NBN many years and many billions of dollars later.
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Orstraya (@orstraya) reported@FarCueCunce Contractor for NBN Co. My olds were hooked up 10yrs ago and while they used the existing Telstra conduit to the house, the inside install was terrible - left a big hole in the wall behind the NTU, which let spiders into the house until I found it years later and patched it up.
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@Juzira You really should get Full fibre NBN History does not support that view, except in Hansons micro fringe cult & within Murdochs LNP Crime Org.
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia when are you going to fix internet connectivity in St Ives. At least two weeks of regular dropouts and slow service and it just keeps getting worse
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Ian Clarke (@ianclarkeAU) reported@RobertW51136192 @Slav636 The cross subsidy is exactly the point. NBN was never the right solution for outer suburbs.
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Cdbrown (@BrowntownBrew) reported@pigways @Batman2242 NBN satellites have been in service since 2013 that provided a significantly improved service for remote and regional areas. Starlink only arrived in the last few years. Perhaps Amazon was able to meet the design and contract requirements set by #nbn and starlink couldn't.