NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 277
Sydney, NSW 260
Adelaide, SA 173
Brisbane, QLD 170
Perth, WA 59
Rosalie Plains, QLD 3
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Canberra, ACT 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • tomnaismith Thomas Naismith (@tomnaismith) reported

    @AlboMP @AlboMP - don’t pin your campaign on the NBN! Make it about the lies and corruption that underpins this piss-poor excuse for a government that we have at the moment. The money wasted or rorted by SCUMMO and his band of reverse Robin Hoods adds up to 30% of the GDP! Make them pay!

  • JamazCaldwell James Caldwell BA MBA (@JamazCaldwell) reported

    @PaulFletcherMP My FTTN carrier tossed in the towel after NBN couldn’t meet the performance standard for my service. Too slow. A decent FTTP service is all I want, and you’ve not even managed the FTTN in all the time you’ve been in government.

  • Go_pies2013 C (@Go_pies2013) reported

    @NBN_Australia Finally your shocking service is being highlighted in the media. Maybe it will force you to actually respond to customer complaints

  • RodChapple rod (@RodChapple) reported

    @Laughatsaltyge1 Tassie got the gold plated NBN, or most parts. We have to the kerb, thank Fark we don’t the node. Kerb is ok. It’s just a mish mash of ****.

  • toe_Cutter4 Paul M (@toe_Cutter4) reported

    @TonyHWindsor @peters_malcolm Abbott thought the NBN was for downloading movies.. I bet he never even knew how to send an e-mail at the time..

  • rustyfox rustyfox (@rustyfox) reported

    @RMurtgh Think Mal has been one of the worst PM's. Had such high hopes for him when he started. Bad NBN plan, Bad Subs plan, for someone who supposed to be so smart he really screwed it all up.

  • marblewraith Matthew Rath (@marblewraith) reported

    @deniseshrivell Neither. I and others like myself (literate in network engineering / Tech) spent ****** months explaining to everyone who would listen why the Libs revised NBN was *********.

  • JohnnyLydon Johnny (@JohnnyLydon) reported

    @PaulFletcherMP Three years to get nbn internet that is less reliable than the old adsl internet is a massive fail. We get intermittent dropouts but luckily Bigpond gives us free 4G backup. Faster cheaper better my arse.

  • Laughatsaltyge1 Laughatsaltygeelong (@Laughatsaltyge1) reported

    @RodChapple They forget that the beginning of nbn was to connect remote and rural tasmania was 1st getting nbn and rural my cousin had fibre to her house middle of nowhere and has banging internet super fast. Never craps out like my other house has crap hardly works and stops when rains

  • battleday_jim Jim Battleday (@battleday_jim) reported

    @7NewsAustralia @AustralianLabor People living in poverty and Filth ,and those living on the Streets need a decent home to live in.2.4 billion +Not NBN scrapping the useless unarmed Nuclear Submarines. +scrapping Australia's Space programme. May help Aged Pensions out of poverty And be able to afford to buy meat

  • dmflz_nbby dmflz_nbby_random (@dmflz_nbby) reported

    @PaulFletcherMP This is a joke right?! Even sum1 who knows nothing about tech knows that LNP screwed up the roll out of the NBN.&all the adult voters remember coz they were the ones that were impacted. I remember hearing the ‘wtf happened’ statements back then, when the LNP first screwed it up.

  • richardbone Richard Bone (@richardbone) reported

    @JohnLavis1 @send2mc @AlboMP No it doesn't. I get 160Mbps, unlimited data for $80/month on 5G. That's way cheaper than any similar NBN service.

  • billjoemick Michael Brennan (@billjoemick) reported

    @MikeCarlton01 After 8 years and $56B public are not that stupid to think Labor can fix the NBN with just $2.5B. #auspol

  • dmflz_nbby dmflz_nbby_random (@dmflz_nbby) reported

    Good old NBN issue. Now young swing voters will definitely vote ALP. While slightly older voters who had initially seen what an ALP NBN plan was like, before it got totally destroyed by the LNP in all the yrs they have been in gov, remembers. ALP will deliver a NBN to be proud of

  • Go_pies2013 C (@Go_pies2013) reported

    @PaulFletcherMP @ComeFromAwayAU How about you focus on fixing the poor nbn co service and responding to complaints. Time to come out of hiding

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