NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Sydney, NSW | 447 |
Melbourne, VIC | 235 |
Brisbane, QLD | 170 |
Adelaide, SA | 136 |
Perth, WA | 70 |
Gold Coast, QLD | 6 |
Hobart, TAS | 3 |
Shepparton, VIC | 2 |
Gawler, SA | 2 |
Whyalla, SA | 1 |
Devonport, TAS | 1 |
Eden, NSW | 1 |
Murray Bridge, SA | 1 |
Wollongong, NSW | 1 |
Junee, NSW | 1 |
Riddell, VIC | 1 |
Moss Vale, NSW | 1 |
Canberra, ACT | 1 |
Moruya, NSW | 1 |
Meningie, SA | 1 |
Newcastle, NSW | 1 |
Kalgoorlie, WA | 1 |
Townsville, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Claire🥇🥉🥇🥈🥇👑包玉思クレア (@AuspiciousTimes) reported
@robynbryant33 @ChrisHeHim1 Then the people in the diplomacy talks in Iran were targeted and assassinated, after their locations were apparently been given by the UN. 50% of VPN's are operated by Israel. I was looking into a VPN as the NBN is so poor. That's something I won't be doing now.
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Helen Mckenzie (@HelenMcken28625) reported
@xskinn @saltyskin_ I ditched Telstra long ago but we are going NBN this coming Thursday sick of no service from Optus as well for over 12 months Optus has been working on our area now latest is Merrijig still not much reception
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🍓 (@iTSTO0LATE) reported
Fuckitg hell man I thought I would have a decent time here but it’s been the worst. Every time my dad complains about something my mum asks me to help him but like I can’t make the internet faster or his laptop stop taking so long to load. I am happy to pay for better nbn (+)
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Jagged (@BroGalea) reported
@BenFordhamLive Haha I heard from an NBN worker that the Company in charge just +25% in all expenses back to the grubbermint. This meant finding the worst purchase and leasing deals to ensure "value add" was the bottom line. Inefficient, incompetent, corruption by legal design.
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andrea boz 🇮🇹 🇦🇺 🇪🇺 (@aboz2) reported
@Urban_Immerser @disco___cat Mate, they won't go broke without NBN subsidising the rural network
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Gus. (@pieshowrocks1) reported
@Telstra No apparently none of them either but it just won't connect,the NBN was only put on here in February or March when i moved in so I'm not sure if there's an issue there because it hadn't connected to the address before then
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Gus. (@pieshowrocks1) reported
@Telstra No apparently not,but I'm pretty sure it's an NBN issue a fault somewhere
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Ben (@fromthedale) reported
The NBN really is a piece of ****. They did planned maintenance in my area overnight on Thursday and my service just never came back online. They now need to send a technician. WTF 🤬
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Timothy_kaye (@KayeThetimothy) reported
@_benny4 @BaronBurleigh2 It’s garbage. Bunch of rtards think they can be ISP off the back of nbn. 🤡
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♥︎ kylah ♥︎ (@tearfulxsoul) reported
@BaronBurleigh2 NBN was behind the times before they even started rolling it out. There are third world countries with better internet than us. It sucks
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Drach'Nyen (@NyenDrach) reported
@Rubick_dev @kingscoriox Starlink saved me! Not as good as fibre to the house! So I am a little jealous, but without starlink I'd still be using a mobile 5g dongle and 2 bars of service! Struggling to even watch netflix! Australia may as well turn off the rural nbn network. What an embarrassment
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askinquestions (@askinquestions5) reported
@clowndownunder So does Carriage Service mean sent over the mobile network? If he used the NBN it would have been OK. That law could do with some improvement don't you think?
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A guy down under (@Fremean) reported
@eevblog Meanwhile, it's faster for me to download crap off my NBN connection that it is to stream it from the Nas... I need a new Nas lol
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Raymond McKeown (@RyanWil62993886) reported
@BaronBurleigh2 I built the very first pilot site way back, I told Minister Conroy why it was all wrong & their lack of understanding how Firbe works, and what the critical points were, they would not listen Not one of the NBN management had ever built a network, The budget back then was $4.78 b
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Tall Nupinks (@TallNupinks) reported
Wait up… so he isn’t being charged for the actual post, but because he used Telstra/Optus/The NBN to post it? “Byrne used a carriage service ‘in a manner that a reasonable person would regard as menacing’”. Wonder whether he’d be in this position had he used a VPN as they wouldn’t have been able to view the content on the carriage service.