NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 264
Melbourne, VIC 244
Adelaide, SA 155
Brisbane, QLD 143
Perth, WA 57
Gold Coast, QLD 4
Rosalie Plains, QLD 3
Newcastle, NSW 2
Canberra, ACT 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Hobart, TAS 1
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Gisborne, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • joshgnosis Josh Taylor (@joshgnosis) reported

    The interesting thing about the wireless announcement is one of the issues NBN Co has had is getting NIMBY councils to approve new towers to be built... Not sure how that's going to be overcome with more towers surely needing to be built for 5G.

  • Kuvlotik 🌻🕯Kuvlotik, always at home with my cats 😻 (@Kuvlotik) reported

    @ralph44668932 @BernardKeane That #NBN upgrade is only for a tomato farm (probably #LNPMassiveFail donor) in Guyra, #Beetrooter territory 🤬 No Telstra mobile network here in Uralla, for more than a week + Internet is intermittent 🙄

  • BarryKissane Barry Kissane (@BarryKissane) reported

    Having sabotaged the NBN, Are the LNP now offering to start to fix it? Good news, if true and not just an announcement. Let’s see …

  • kinDIACT kinDIACT (@kinDIACT) reported

    @N7jpicard They were originally classified as the "cheaper" option at the time. People with half a brain can realize their original idea for NBN was absolutely dog ****. But here we are now, in more debt due to their "smart" idea for nbn and now to waste billions more to fix it

  • chillikebab Dan (@chillikebab) reported

    I was just forced to switch to NBN from cable internet. My service is now only half as fast, and is $5pm more expensive. Let us not forget how much the LNP f*cked up the NBN. @Birmo @PaulFletcherMP @TurnbullMalcolm

  • northway_debbie 🕯DebbieN (@northway_debbie) reported

    @bagsnotfirst @PaulFletcherMP We gave on nbn, went to Starlink. LNP May promise but they never ever deliver. They’ve had nine years.

  • MinionsRaven MinionsRaven, fully vaxxed v3. (@MinionsRaven) reported

    @7NewsAdelaide Fix the NBN Says it all Hopeless government.

  • chillikebab Dan (@chillikebab) reported

    I told the Telstra service agent doing the switch that I had held out so long because I knew the NBN would be inferior. He said a lot of people had said the same thing, and were unhappy with the situation.

  • RileyBoss9 Riley Boss (@RileyBoss9) reported

    Just watched the LNP doing a bullshit announcement on NBN launch for city fringe dwellers. It took three ministers and was more about how bad Labor could be if elected. They are running scared already. Vote them out.

  • Noisynanawarat1 Noisynana@waratah (@Noisynanawarat1) reported

    @thinknoutld @Raymartin55 EVERY rural and regional NBN user should be outraged by the rubbish uttered by Fletcher and Co this morning . UNDER THEIR WATCH, just try to get service after 6pm less than 20 kms from Bathurst . How very dare they attempt to deceive the nation in this way !!!

  • PeterKlages Peter Klages 💉💉💉💉 (@PeterKlages) reported

    @NBN_Australia Ok @NBN_Australia, how will we know if we’re earmarked for transfer to Fixed Wireless and when will this be completed? I still have an open fault ticket on my current unreliable NBN satellite service which keeps dropping out.

  • space_kadettt Oz space cadet (@space_kadettt) reported

    @abcnews To cover up how @SpaceXStarlink has showed up how crap nbn is

  • PeterKlages Peter Klages 💉💉💉💉 (@PeterKlages) reported

    @joshgnosis @NBN_Australia Haha! Of course! But in all seriousness, Skymuster is a joke. It’s just not fit for purpose. I don’t know how shuffling the deck can help and I’d love to see the announcement.

  • PeterKlages Peter Klages 💉💉💉💉 (@PeterKlages) reported

    @joshgnosis It’s a pity the @NBN_Australia satellite Skymuster network is so unreliable, unstable and unusable, otherwise we country folk stranded on it might be able to actually see the announcements.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @isaacfloyd13 @PaulFletcherMP So another $480m spend on NBN.....an NB that they fkcd.....double what they said spend, 2years late & we are now 22 down the list WW....A total FU......overpriced, underspeed & full of spin

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