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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 39
Sydney, NSW 124
Melbourne, VIC 100
Mildura, VIC 1
Brisbane, QLD 89
Toowoomba, QLD 1
Perth, WA 38
Dubbo, NSW 2
Warragul, VIC 1
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 1
Arumpo, NSW 9
Cairns, QLD 1
Upper Caboollure, QLD 1
Hobart, TAS 2
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AM_IL_CHAI
    אריאל בן אברהם (@AM_IL_CHAI) reported

    @HilzFuld @NefeshBNefesh I am a master electrician with open Aliyah application but cannot find job. The paperwork NBN referenced is outdated about ten years! HELP!

  • GarfieldR1966
    Garfield C. Reynolds (@GarfieldR1966) reported

    @NBN_Australia I reported to my isp and all they can do is pass on to me the information that NBN gives them. That there’s a known issue and that a technician was sent out. But so far no estimate on when network will be restored.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

  • Stewie8t
    Stuart (@Stewie8t) reported

    @FranMooMoo How will the NBN monitor all your phone calls and internet usage if you do that? Malcolm Turnbullshit will turn in his own **** if you do that. After all, wasn’t that why they did it? Prison colony…

  • wally_waldo83
    Wal (@wally_waldo83) reported

    @colonelhogans By that logic, if you’re anti Coalition hand back your tax cuts, roads, defence, the NBN and every service they funded. Governments administer public services they don’t own them.

  • Russputin2
    Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported

    @Juzira You really should get Full fibre NBN History does not support that view, except in Hansons micro fringe cult & within Murdochs LNP Crime Org.

  • HayleyKatona
    Hayley Katona (@HayleyKatona) reported

    @Fiances_ We’ve improved the state of every property we’ve rented (built gardens, mostly). But yet, rent goes up and up and up. Currently dealing with a $300 bill for installing an NBN fibre box inside which increases internet speed 10 fold, and the landlord is making us relocate it for the amazing low price of $770 (wants it moved 2 metres down the wall it’s on). Ugh

  • DeceptionImmac
    The Immaculate Deception (@DeceptionImmac) reported

    @QuentinDempster Good to see you're finally admitting that the NBN was a badly thought out brain fart from day one. And the Gumbyment needed someone like Elon to demonstrate to them the proper way to provide such a service over vast distqances. Good to know.

  • R4dicalCentrist
    Richard (@R4dicalCentrist) reported

    True. NBN Co is the picture of efficiency and never suffers outages or coverage issues.

  • Borindas_Lament
    Peter Lawson (@Borindas_Lament) reported

    @NBN_Australia Another internet free night because you and Optus won't fix whatever makes our internet drop out regularly. FTTP in 2026 but we'd get better connection in South Sudan.

  • mickr62
    Michael Ryan (@mickr62) reported

    @optus_help hi. I have had an issue with your sales chat team putting me on the wrong NBN plan

  • c0n_AU
    Con! (@c0n_AU) reported

    @BeauGiles Typically, no. For the cost of a backup device/SIM/NBN or even Starlink, it would pay for itself in an hour of an outage like this!

  • RizviAbul
    Abul Rizvi (@RizviAbul) reported

    @michaeljames947 Telstra is an 800lb gorilla. It was never going to be possible to keep them behaving properly. That was the case from day 1 when the govt & Telstra were at legal loggerheads. Then they took govt to the cleaners over the NBN saga.

  • Faithlessnomad3
    faithlessnomad (@Faithlessnomad3) reported

    @Ryandally08 @socratesccost Yesss … you get $5.00 a week back off what the government has already stolen off you. Billions in waste and fraud in the NetZero program. Billions frittered away at the NBN. Billions pissed up against the wall on Victoria’s ‘Big Build’. Billions lost in NDIS fraud. Billions wasted on the Inland Rail. Billions down the drain on Snowy 2.0. Billions siphoned off to unions on Sydney roads projects. But hey … five bucks a week. You gotta thank Albo for that. Vote Labor last … Australia 🇦🇺 first 🧡

  • CharmsYahoo
    💜𝕏 CharmsVic 𝕏 💜 (@CharmsYahoo) reported

    @JaneCaro @AlboMP We need some caution because satellite Starmind will solve the electricity and water problem just as Starlink has solved the NBN problem

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