NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 99 |
| Perth, WA | 57 |
| Melbourne, VIC | 171 |
| Sydney, NSW | 245 |
| Brisbane, QLD | 108 |
| Parramatta, NSW | 1 |
| Ashfield, NSW | 1 |
| Logan City, QLD | 1 |
| Ocean Shores, NSW | 1 |
| Gold Coast, QLD | 7 |
| Toormina, NSW | 1 |
| Junee, NSW | 1 |
| Portarlington, VIC | 1 |
| Geelong, VIC | 1 |
| Thirlmere, NSW | 1 |
| Hobart, TAS | 2 |
| Newcastle, NSW | 1 |
| Colac, VIC | 1 |
| Canberra, ACT | 2 |
| Bowral, NSW | 1 |
| Riddell, VIC | 1 |
| Old Bar, NSW | 1 |
| Maclean, QLD | 1 |
| Launceston, TAS | 1 |
| Warragul, VIC | 1 |
| Long Forest, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Steph McG (@oohaah_67) reported@Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.
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Ziggy the 3rd (@3rd_ziggy) reportedWhy has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU
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Julian (@captainjujubean) reported@Borindas_Lament @pikey14 Like the NDIS or the NBN or Snowy were "costed"? They seem to be the only party talking about actually reducing spending, fraud and waste. Like all parties they will over promise and under deliver but at least they are raising these things as actual issues
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Teo (@TeoMorabito) reportedI just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously
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Bodgie Steve (@BodgieSteve) reported@Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.
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melie doyle (@MelieDoyle) reported@TrilogyOfSeven @Starlink Short range wifi from NBN used to be a lot better than satellites… but a 7G booster? What the heck are they pushing that for? When people finally understand, a lot of companies are gonna go bust because they won’t be able to pay out all the claims. Direct to phone satellites, which if done right, can be done on 90 satellites, is better, but nobody is using it well. Regular satellites are unsafe, and don’t work… that’s why they need thousands of satellites. In 2011, hundreds of medical scientists petitioned the UN asking them to halt the roll out of 5G. The original documents, which I read, and are now hard to find, stated that such frequencies disrupt our nervous system, our neurological system, and damage DNA. They shared all the science. They also shared predictions based on what would happen if they moved forward. Many humans have been lost since 2019, as well as birds and insects. Independent studies show how many insects we have lost, not to mention that everyone talks about the fact that there are no bugs on their windshield anymore. Resonant frequencies inflame cells, and fry neural pathways. Insects have a more fragile system, which is why they are dropping first. The UN did pause in 2011, but by 2019, billionaires had paid the UN to state that it was all about the risk of heat burns, and they decided it wasn’t an issue. Since then, the scientists keep petitioning the UN, but the UN is bought and paid for. 😑 they aren’t doing anything to stop it.
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✨ 🐈⬛ Milady 🐈✨ (@MiladyJL) reportedI’m so sorry but I don’t have an Internet connection right now, something has gone horribly wrong, either the new nbn box is faulty or nbn hasn’t activated my new service.. either way.. I’m not sure when I can next stream. I’m extremely upset that my isp recommended this. Gutted.
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Pilot Beacon (@pilotbeaconhere) reported@AlboMP NBN increases that you made, are costing us an extra 300 dollars a year. Forcing us to consume an internet that you can charge more for at any moment is an extrotion racket. I hope you fix this asap. Any mandatory expectation should be met with free service or cheap rates.
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Psimocybin (@Psimocybin7) reported@C10885107738417 @QBCCIntegrity I didn't vote for ASX listed because I wouldn't want it to be like the NBN. Publicly funded private companies are the worst. If it was publicly owned and then sold in an IPO so the taxpayer gets their investment back then good.
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iliketowastemytime (@Au_Fraser) reported@padders001 @LdogExtreme ***** how ******** is coles and woolies supply dominance a failure of the government? they should fine them more right? imagine if the libs werent ******* retarded and actually managed to put a decent NBN in for one and itd be ******* done by now, let alone NSW corruption
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There’s Only One Jezza (@StandMeOver) reported@herecomessuper And don’t forget the useless **** is the one who gave us NBN. That basically created another government run Telstra. For a technology that was never required.
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Jonathan Wilson (@jfwfreo) reported@BrowntownBrew @JonathanDoeity @bluewavedream Good, Sky Muster is crap (and no doubt many people who's only NBN option is Sky Muster have already switched to Starlink)
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✨ Immo ✨ 🫧🌠 (@Immo____) reported@Zadow_ @YaseiDoubutsu I could never handle wireless that stuff drives me crazy but YES this is exactly it haha I just got it from JB while on an Ethernet cable run to hopefully solve an NBN dropping out issue
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Hit and Miss (@ironicmeme42069) reported@bluewavedream Starlink is 1 provider NBN lets me choose any provider The government should not give a private company a monopoly on internet service
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Box of Rocks (@frankbcdn) reportedNever forgive these mealy-mouthed figure fudgers and their second rate outcomes. The #NBN 🤬