NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 275
Melbourne, VIC 266
Adelaide, SA 167
Brisbane, QLD 160
Perth, WA 55
Rosalie Plains, QLD 3
Canberra, ACT 2
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Gisborne, VIC 1
Toowoomba, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AustraliaPM Prime Minister of Australia News (@AustraliaPM) reported

    @LJPatton @MRowlandMP We're agreed. #NBN is ****. @MRowlandMP is lip-sticking the pig. But, you did say it was about the bush: "And unless we wish to see a two-class Australia, with the digital ‘haves’ and ‘have-nots’ determined by geography we need to be building a better broadband for the bush."

  • real_rensran Ren (@real_rensran) reported

    Back from work with nbn down Time to call the customer support and fix it 🤩

  • timjkeegan Tim J Keegan (@timjkeegan) reported

    @theprojecttv @DrRimmer @EDesmarchelier A lot to fix up. Abbott and company sabotaged the NDIS. Same as the NBN and CSIRO.

  • chookwood24 Chookwood24 (@chookwood24) reported

    @2GB873 Can't wait to see how they build 1 million low cost houses in 5 years, seeing there aren't enough tradies to fix those affected by the fires & floods. Besides that the planning would take close to 2 years along with the services of roads,power, water, sewerage & NBN etc

  • MissMia____ MissM1a🟣✨ (@MissMia____) reported

    @MRSMOONCHEESE Seems like when the NBN - National Broadband Network come here probably be faster speeds etc

  • TruthdriverOn Come_on_man 🇦🇺 🇦🇺 🇦🇺 (@TruthdriverOn) reported

    Labor are going to have another crack at the NBN, their first go was a disgraceful wreckage, drawn up on the back of a drinks coaster, now Labor have big plans once again which will never be achieved, just more ridiculous policy from the Labor hacks #auspol

  • HelenBranton1 Helen Branton (@HelenBranton1) reported

    @IndigoDaya Will add I was so shaky this morning I took my meds. The NBN also needed to be reset, I think all the mini dramas are keeping me preoccupied. Good day when med help.

  • AustraliaPM Prime Minister of Australia News (@AustraliaPM) reported

    @MRowlandMP The irony here is. Getting the Internet to work better in the bush than in the city won't win you any votes. How about implementing building regulations that require FTTP for all new builds? The NBN in cities will fix itself. Do your job. #NBN #auspol

  • dm_short Shorty (@dm_short) reported

    @NBN_Australia NBN down in Clontarf Qld 4019

  • Aussietranstara Tara #SaveSense8 #thankyoulucifer #doublevaxxed (@Aussietranstara) reported

    @DodoAustralia For any confused people I use Dodo mobile which is on the Ootus Network. I also have devices on the Aldi Australia network which is Telstra. Then I have a Telstra business mobile account. Our NBN is Dodo

  • manaz_d Robert Hudson (@manaz_d) reported

    @D_LittleproudMP "Our infrastructure has been gutted." How so? Are you able to back up that point (or any others) with actual facts? Or do you mean the farce of an NBN that the LNP shoved down the throats of regional Australia for the last nine years? At least THAT'd be demonstrably true...

  • PaulHenry524 Google it mate! 🙄 💉 (@PaulHenry524) reported

    What’s now interesting is that despite never wanting to return to Telstra, we were able to access speeds of around 1000 mbps down a lot of the time. Aussie are currently looking at why *they currently cannot offer >100 down. This smacks of restrictive trade practice by NBN.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    @AustraliaPM @MRowlandMP If you go back to the head this thread is about regional #NBN funding. Michelle is also pumping money into extending the fibre network (i.e. replacing Abbott’s dud copper wires) in capital cities. That’s exactly what’s needed to fix the NBN and return it to the original design.

  • daisycuttertz Daisy Cutter how dare you (@daisycuttertz) reported

    @RyanWil62993886 @OMGTheMess The problem was they hired the work force by way of “Labor Hire” cost about 3 times what it should have. Telstra and Optus National fibre rollout 28 months direct employee. Most #nbn TechCrunch 457 visas who owned the Labor hire?

  • manversusbean ManVersusBean (@manversusbean) reported

    @Telstra Thanks. Reset modem but still no 4G. NBN also still down, no news on if it’s being investigated. I’ve DM’d with summary and request for help.

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