NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 277 |
| Sydney, NSW | 268 |
| Adelaide, SA | 173 |
| Brisbane, QLD | 172 |
| Perth, WA | 57 |
| Rosalie Plains, QLD | 3 |
| Canberra, ACT | 2 |
| Gold Coast, QLD | 2 |
| Barrington, TAS | 2 |
| Sunshine Coast, QLD | 2 |
| Connewarre, VIC | 2 |
| Colac, VIC | 1 |
| Bowral, NSW | 1 |
| Riddell, VIC | 1 |
| Old Bar, NSW | 1 |
| Maclean, QLD | 1 |
| Launceston, TAS | 1 |
| Warragul, VIC | 1 |
| Long Forest, VIC | 1 |
| Loch, VIC | 1 |
| Wollongong, NSW | 1 |
| Stanmore, QLD | 1 |
| Townsville, QLD | 1 |
| Albury, NSW | 1 |
| Newcastle, NSW | 1 |
| Mile Bridge, VIC | 1 |
| Upper Freestone, QLD | 1 |
| Coomera, QLD | 1 |
| Gisborne, VIC | 1 |
| Toowoomba, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Talevski
(@steventalevski) reported
@NBN_Australia Hey NBN, I’m trying to get in contact via the phone - but you keep on disconnecting. Can I get some help please?
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lacie
(@cooks4luv) reported
@Natski82 @Telstra That sucks! Our provider (the one we pay $$ to) said it's not their problem. "Contact NBN" they said. Ours got sorted two weeks later :( #nbnfail
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neilrogers for a fair go
(@NeilrogersA) reported
@very_grem @JohnSarich2 The support from Murdoch's Daily Telegraph, The Australian, Sun Herald, Sky, Foxtel comes at great cost to the Australian taxpayer. $40mill to Foxtel, Tax breaks to NewsCorp, $50+ billion for a F... NBN
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Graham Dumpleton
(@GrahamDumpleton) reported
Sits down to start work after a couple of week break and of course the NBN internet stops working at that precise moment.
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing
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Woody & Slugs do League - RUGBY LEAGUE PODCAST
(@woodyandslugs) reported
Exact reason why I hate streaming sport. No NBN since 11.30am. Complete nightmare. Bring back the satellite that would only crap the bed when we had torrential rain.
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B-Rad* The independent one
(@ImOneWithTheKop) reported
Like what ******** is the point of a vaccine if it's only 70% effective. It makes the shambles that was the NBN rollout the Libs butchered look competent in comparison #auspol
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BS K9 🐶🐕🐩🦮🐕🦺
(@Bhanoo) reported
@NBN_Australia Internet is down in 2077 (NSW) can’t work
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Curt Series X ✪
(@lenier) reported
TIL the NBN doesn't come to fix things when it's raining.
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⚫️💧Marydoll
(@heyjimmy299) reported
@BlackDouglas We got the worst NBN. Seems Big Daddy Morrison has decided we deserve the worst of everything. Even Government.
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#gosharks
(@Bigaussiephill) reported
@MeckeringBoy The ABC is a **** hole that is a waste of space it’s as far left as Hadley is to the right. As for climate change that lost me when Global Warming no longer suited the agenda. NBN an un costed waste by both sides Not Bloody Needed
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Comrade Weez
(@weezmgk) reported
@NickPfitzner @NBN_Australia I have cause to believe that there's a bad batch of NCDs. In the 28/12 thunderstorm, all of them on our street were killed. This isn't a bit you can buy off the shelf. It's addressable so NBNco can control them remotely. A 2nd hand one probably wouldn't do me much good.
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Cameron
(@Camaran_FPG) reported
@heart_explodes I feel bad for my real estate agents. The landlord didn't get NBN organised during the build so my neighbours and I have no fixed internet. Idk about unit 1, but unit 2 and I have been asking weekly for updates. At least they have been as open as possible.
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CartoJJ
(@CartoJJ1) reported
@broomstick33 @beer_nun @SandraRPearce1 Don’t forget NBN and mobile coverage. Pretty poor performance LNP.
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Australian Uncle Wilbur Union
(@WilburUncle) reported
@DrCraigEmerson @Briggs @TurnbullMalcolm turnbull was the hero of the bad party that he was leader of. he put lbgt folk though hell he stole half a billion to a reef he destroyed the nbn because he has investment in copper
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