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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 39
Sydney, NSW 128
Toowoomba, QLD 1
Perth, WA 40
Brisbane, QLD 90
Melbourne, VIC 100
Dubbo, NSW 4
Warragul, VIC 1
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 1
Arumpo, NSW 9
Cairns, QLD 1
Upper Caboollure, QLD 1
Hobart, TAS 2
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JfkWhitlam
    JFK Whitlam (@JfkWhitlam) reported

    Thats ok Country Australia doesn't move so fast Nor seem to be in a rush to adopt NBN, Or Starlink... Oh Hang on Smart farming seems to be quite the, In thing Out in the bush Question is Which robotic company will be filling Labor shortages first

  • LevSzeps
    Lev Szeps (@LevSzeps) reported

    @strangerous10 We already own the NBN, so why can't emergency services be run directly by the NBN?

  • Russputin2
    Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported

    @Juzira You really should get Full fibre NBN History does not support that view, except in Hansons micro fringe cult & within Murdochs LNP Crime Org.

  • RizviAbul
    Abul Rizvi (@RizviAbul) reported

    @michaeljames947 Telstra is an 800lb gorilla. It was never going to be possible to keep them behaving properly. That was the case from day 1 when the govt & Telstra were at legal loggerheads. Then they took govt to the cleaners over the NBN saga.

  • rozywhitelight
    Roz🌹✌️🕊☮️✨️💜🎶💎 (@rozywhitelight) reported

    We pay the highest costs for our nbn, fttb etc yet our services are substandard, yet again, service provision in Australia fails dismally. I have made 3 calls, long wait times, non local call centre operators ie offshored. Right when Australians need jobs to pay expensive living

  • PietroDarke
    Pietro (@PietroDarke) reported

    @centralNRL Agree with the 4K sentiment. Biggest games like Origin & GF not on 4K is poor. Contrary to others my Kayo on 4K is reliable & have not converted to NBN yet.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

  • Pickle2507
    Maverick (@Pickle2507) reported

    @strangerous10 Like nbn with its 40000 network outages per yea

  • shazzadut
    Aussie Shazza (@shazzadut) reported

    @VoteLewko @2GB873 I have Boost on my phone. Goes thru the Telstra Network. It was out. My NBN however sailed through no problems with TPG.

  • HarrarLongberry
    Harrar Longberry (@HarrarLongberry) reported

    No @NBN_Australia , 1 minute of notice is not a "Planned" 6 hour outage I can only assume you have different SLAs if you call it planned. #NBN #NoBroadbandNetwork

  • metalslaw
    Ian James Lake (@metalslaw) reported

    @KillAuDeepState @abcnews @SBSNews Nrth nsw's nbn news had a report on it during 6pm news. Mostly because of the rioting caused by the 'far right' (pissed off locals). Then pointing out that Nigel Farage is bad for noticing the attempted beheading as well... 😒

  • mitchell_costin
    Mitchell Costin (@mitchell_costin) reported

    @RobERussell1 @FranMooMoo Yes it is. I did some checking&at the moment I'm better off staying with the NBN network. I have told this to Elon many times,but I never get an answer. Same goes for his paid premium subscription to X. It sounds reasonable in American dollars, but that explodes in our currency.

  • SpurlingByron
    Byron Spurling (@SpurlingByron) reported

    @NBN_Australia any update on service outage in Seven Hills/Norman Park in Brisbane, QLD? Your website is lagging and blaming a power outage for the issue. @Energex did their job, we had power back on within 4.5-5 hours, that was yesterday 16/06/26 Still waiting 27+ hours later…

  • mich___l
    Michael🧙 (@mich___l) reported

    @sofewcharacters @VoteLewko @2GB873 Yes it is, but Starlink is terrible in cities, built up areas, and areas with lots of tree cover. It degrades pretty significantly in bad weather. It would also be terrible with a cities worth of people connected..... network congestion is a problem for satelite solutions (similar to the mobile network). Getting rid of the nbn network would be a monumentally bad idea.

  • FKhnopff
    Ferdie Khnopff (@FKhnopff) reported

    @Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?

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