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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 70
Melbourne, VIC 155
Brisbane, QLD 105
Sydney, NSW 240
Perth, WA 57
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 7
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Hobart, TAS 2
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • oxhak
    Ox HaK (@oxhak) reported

    Australia’s NBN said a new fiber internet test reached speeds above 200 gigabits per second, far beyond today’s 2 gigabit service levels.

  • Daisy1158
    Marg N - AU (@Daisy1158) reported

    .@Telstra You know, it would be great if people would be notified of NBN work and interruptions at least BEFORE the internet is no longer working! I got a notification AFTER the service was restored!

  • JothamSmith
    Jotham Smith (@JothamSmith) reported

    @NBN_Australia where is the update or information about the Major outage affecting the lower North of Sydney? As per the Telecommunications (Customer Communications for Outages) Industry Standard 2024 published on the NBN webpage.

  • frankbcdn
    Box of Rocks (@frankbcdn) reported

    Never forgive these mealy-mouthed figure fudgers and their second rate outcomes. The #NBN 🤬

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @Aitch_El i had to get starlink internet because NBN co removed the backup generator from local fixed wireless tower, replaced it with a 4 hour battery. landlines go out as soon as power does, mobile lasts about 5 hours. after flood people were breaking out old CB radios to organise help.

  • bigboatbruce
    BigBoatBruce (@bigboatbruce) reported

    @LambDownUnder @james00000001 If you trust private business in a non competitive situation you are essential stupid. If there’s a monopoly service it’s a ripoff in the hands of private business. You must know that. NBN is a national infrastructure requirement for a civil and successful nation.

  • loftwah
    Loftwah (@loftwah) reported

    We pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra

  • Immo____
    ✨ Immo ✨ 🫧🌠 (@Immo____) reported

    @Zadow_ @YaseiDoubutsu I could never handle wireless that stuff drives me crazy but YES this is exactly it haha I just got it from JB while on an Ethernet cable run to hopefully solve an NBN dropping out issue

  • bensab3
    💧☘️Rhona - Bluesky: rhonae (@bensab3) reported

    @james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor

  • Michael1953_202
    Miles (@Michael1953_202) reported

    @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

  • ZackBro74245761
    Zack Brown (@ZackBro74245761) reported

    @RobToThheOz @over9000AU @AvidCommentator Making them good for top ups not but as a primarily fuel source. Two, VPP has never been tried at a city scale and would require a lot of new telecommunications infrastructure to implemented ie. we would have to implement a proper NBN rollout of some sort.

  • markhumooney
    Mark (@markhumooney) reported

    @LCHF_Matt @SkyNewsAust Hilarious so how is that done via NBN. How do fire, emergency services weather services, local, state and federal government agencies do this in one area. Being done now. How does an emergency text system send warnings that have gigs of data. You’re just proving you have no idea

  • schitzoziris
    Gregory J O'Flaherty 💧💦 (@schitzoziris) reported

    My High Speed National Broadband Network #NBN Internet Connection has gone from slow, to none existent !

  • Hobbie4C
    Hobbie (@Hobbie4C) reported

    @Riogallica NBN is always a cluster. The whole NBN-ISP-customer chain is absolute *****. A virtual guarantee all problems will take longer to resolve.

  • linzoconnor
    Lindsay (@linzoconnor) reported

    @eamonhamilton Ahhh... I confess, that makes things easier. I mean, fuel is 50c/L, everyone has a B-21, NBN works, no stupid cold weather, force design whatever I want, F1 is on FTA.... Ahhhhhhh

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