NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 301
Melbourne, VIC 233
Sydney, NSW 216
Adelaide, SA 65
Perth, WA 58
Gold Coast, QLD 4
Ballarat, VIC 3
Sunshine Coast, QLD 2
Canberra, ACT 2
Gawler, SA 2
Penola, SA 1
Gisborne, VIC 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Authurious85 Benjamin Willows (@Authurious85) reported

    @Optus Now up to day 3 of the NBN phone and net being down between 9:30 am and 5:30 pm. Do you have repair work going on for the 4114 post code?

  • Optus Optus (@Optus) reported

    @Nikstar81 NBN are already aware of this and their technicians are working to fix it as soon as possible. Unfortunately, there is no time frame for resolution at the moment. Apologies for the inconvenience. Kartik

  • zoe_powell_ Zoe Powell (@zoe_powell_) reported

    Nbn guy is still here. Actually thinks there's a problem with the fibre and another team will have to come out and fix 😣

  • ozcybergod Greg Norris (@ozcybergod) reported from Finley, State of New South Wales

    @AlboMP mate, can I ask for a commitment please. Nothing stupid, or the like. We have DAB+ (look it up). It's in the "cities', but the regions? A Federal Govt funded, NBN shared, access to ALL Australians, to DAB+.

  • robfindlay Rob Findlay (@robfindlay) reported from Melbourne, State of Victoria

    Every minute I sit on hold to fix this NBN issue I think about starlink a little more

  • LuciusPaisley Lucius Paisley (@LuciusPaisley) reported

    @Telstra While I have access to upstairs' service, it's just that sharing bandwidth - after moving from a NBN serviced home which I shared with nobody - can be frustrating at times. Plus there's the issue of the pit where it connects into the street filling with water each time it rains.

  • ssharwood Simon Sharwood (@ssharwood) reported

    @NBN_Australia down. Wet pit. It's been fixed twice before. Tech showed up on 24 hours notice. That aspect of NBN/telco interface has improved. Tech says full pit rebuild needed. Clearly the HFC network here is not in great shape. And wasn't fixed right the first time.

  • vampsy wear a mask 🦠🔫 (@vampsy) reported

    Man NBN has been so slow this whole week

  • Arcanineties Arcanineties (@Arcanineties) reported

    @thunderson23 @TomRaue Esp since this is never true for the LNP who are always proactive in opposition and promoting an alternative agenda even when their alternative is objectively ****! "We will build a cheaper and shitter NBN"

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus @Jeffersonlisa5l i have no nbn and half a bar of mobile coverage and I a. Being told I will have to wait 48 hours or more fo this to be fix .

  • NewcastleGardia ☂ Newcastle Guardian🇦🇺 (@NewcastleGardia) reported

    @nevrtearusapart @nbnnews Ever since they have moved the NBN News from the grand studios at Mosbri crescent into a closet harbor side, technically just about every night something goes wrong. It's been terrible. Like the first 30 minutes was the channel 9 presenter and stories not local

  • Jack00422698 Jack (@Jack00422698) reported

    Vote LNP get crap NBN…Actually everything that’s crap in Australia is down to the LNP

  • jennysilalahi Jennifer Silalahi (@jennysilalahi) reported

    @Optus We can't contact you through the app because it is being 'worked on'. We can't report an issue also. What is wrong with our NBN? Again?!

  • Satria_Donat dijeh (@Satria_Donat) reported

    Mama don't cry for me, Papa don't feel bad Cold on the streets, they bang so we got to bang back So I rep my hood, my city, my borough, my family thorougly That's all we have You gotta cook the beef or you don’t eat That’s why we fly our flags #nbn

  • PhotographixByJ John Phillips 🌿🦘🐋 Fully vaccinated💪 (@PhotographixByJ) reported

    @DarkMatterzine @Bababooie42 John Howard ****** up so many things we are suffering today, He privatised telecom, (We gave them the copper wires) and it has been never worse since, Then we bought those same copper wires back off them for the NBN at an enormous profit for the shareholders at the detriment 1/2

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