NBN Outage Map

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • Island Bay Originals (@Island_Bay) reported

    Telstra Foxtel nbn useless slow all month now dead time go somewhere better always problems last 30 years getting worse and no deals unless your a new customer loyalty doesn’t exist.

  • Optus (@Optus) reported

    @c_vanderwoude Our Business Tech Support team is also available 24/7 over the phone on 133 343. Just so you're aware, we'll be able to credit your account for any time without service once the issue is resolved. If you don't have an NBN service, please send us a DM. Guy (2/2)

  • Alicia McIntyre (@alicia94985048) reported from Sydney, State of New South Wales

    @DaveVescio Nbn is crap in Australia!

  • Alicia McIntyre (@alicia94985048) reported

    @DaveVescio Both. Both are frustratingly slow in my house. So I tend to give up. Looking forward to my nbn being cut over.

  • John Barratt (@johnbarratt) reported

    @NBN_Australia Your techs ripped out our FTTC copper yesterday when pulling fibre for a new development down the road. They didn't fix yesterday, said they would be back at 8:30am this morning with a new DPU to fix it. No one has turned up, and you've left me on hold ref:11972988

  • 💧Apiarist Dave💦 (@ApairistDave) reported

    @Optus seems to be an NBN outage in 6083 area Any comment Thx

  • Kelly Rucker (@KellK502) reported

    @Telstra I’m appalled @ your abysmal cust service. Lies & failed appts. 4+ hrs on the phone and still no phone or NBN. Only moved 1km. 😡

  • Jackie M (@jackiemsydney) reported

    @Telstra Internet's been down 2 days; crappy the prior few, your chat support isn't working, your phone support bot insultingly talks me through basic troubleshooting steps that I've already covered, my NBN order was misplaced; I need a status update on all this. PLS.

  • Dallas G (@ScanAustralia) reported

    @Telstra Totally false. Have escalated & escalated. After multiple calls to NBN was told to get T to request Missing Equipment via thier INC system. Was done and then cancelled by Telstra as they await 'fail install' then send NBN tech. NEVER had a callback even when promised.

  • Nicou (@jnic0u) reported

    @Optus nbn outage in Eltham Vic 3095, poor service provider ever

  • James (@jmkculla) reported

    @slsandpet @Optus Good luck finding a reliable and comparable internet provider to even many third world internet suppliers in Australia. ISP will blame their service problems on the customer first and if that fails others like NBN Co, Telstra, their VOIP service provider.

  • Sean Henley (@seanmhenley) reported

    @Internode Unfortunately no bridged mode available. Real shame as possible on better routers and you only have/support one model. @internode used to be for technical users, but no longer... advise caution for advanced users on FTTC NBN.

  • Optus (@Optus) reported

    @huwlacey Hi there, we’re upgrading the NBN HFC network around your area to improve the quality of your services. While we’re working on it, there may be some service interruptions but we’ll try to keep this to a minimum. We apologise for any inconvenience. Chris.

  • Fred Watts (@batman66_fw) reported

    @Terrytoo69 Relocation of NBN equipment is a long and arduous process for them. And for the poor customer.

  • TimLChan Ebooks - EbooksTim (@EbooksTim) reported

    FIRST LMAOOOOO NBN in 3008 is down.

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