NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 263
Melbourne, VIC 240
Adelaide, SA 152
Brisbane, QLD 144
Perth, WA 61
Gold Coast, QLD 4
Hobart, TAS 2
Newcastle, NSW 2
Canberra, ACT 2
Rosalie Plains, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Thirlmere, NSW 1
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • roodave David Caldwell (@roodave) reported

    @OurNewHomecoach @PhilipThalis @walksydney1 on the positive side completion of NBN roll-out should see removal of copper network Telstra "pillars" from paths and Optus wires dangling from poles shortly thereafter

  • mitchell_costin Mitchell Costin (@mitchell_costin) reported

    @Telstra @TheCynicalHun @DuppyTech I hope so too - it's been nearly a fortnight with mega slow emails, Twitter ect ,and I can't do any financial transactions (internet banking or Ebay) too risky. This is the second time this has happened when they do upgrades to our Wifi tower - it knocks out our NBN. 😭😭😭

  • AusGroucho Read the pinned thread first. (@AusGroucho) reported

    @Magpie1954nBird If they register a fault with their own equipment (mobile towers, etc.) as opposed to NBN gear, they have a limited time to fix it. If it doesn't get registered, they have as much time as they want to fix it. Happens a lot more than you'd hope.

  • AWSbrett Brett Andrews (@AWSbrett) reported

    @Telstra @brad37964540 This is affecting me also on Sunshine Coast. All day. Same issue for my neighbours. If NBN got knocked out I'm guessing the fallback to 4G choked the system...

  • kavizaman K a v i Z a m a n (@kavizaman) reported

    Such a bad service of internet in Bankstown area by #nbn. #tpg forgot to notify their customer. Very unstable connection of internet.

  • toxin1981 Toxin81 (@toxin1981) reported

    @Optus any update on the NBN outage in Salisbury SA 5108?

  • mitchell_costin Mitchell Costin (@mitchell_costin) reported

    @TheCynicalHun @DuppyTech I'll have to play this tomorrow. My internet is down and I am relying on a so called 'smart modem' to access Twitter. Painfulllllly slow. 🐌🐌🐌🐌 The video is wheel is just spinning. Hopefully the damned Telstra technician can get it up and running again. Hopeless NBN 🙄🙄

  • aussielol australia.ect (@aussielol) reported

    Somehow appropriate that the clapped-out HFC NBN has stopped working as ALP win majority in the lower house. What a **** 10 years that truly was! #auspol

  • cellblock3138 Jailbird (@cellblock3138) reported

    So seroius question. Long term Telstra customer 20 plus years. Recently somehow our NBN was cancelled with no request from either authorised staff! The cancellation has disrupted approx 300 clients! Telstra keep shifting me from department to department 1/2

  • Deetz74 Dieter K (@Deetz74) reported

    @NBN_Australia outage now for 24+ hours & confirmed by nbn tech on site this AM...still not reported on your own site. Balwyn North area and know we are not the only ones affected...

  • CLPickering Harps & 🔔🔔🔔 (@CLPickering) reported

    @NBN_Australia another day, and another night with buffering while I wait for the NBN service to improve. When are these upgrades going to make any difference here on the Fleurieu Peninsula?

  • GarbageDotNet Pile Of Garbage (@GarbageDotNet) reported

    @emmadaboutlife yeah ISPs don't really sell it because well GPON FTTP isn't widely deployed. maybe with Labor back in power they can fix the NBN and deliver us all glorious fibres

  • OfFennric Fennric 🔍 Vtuber (@OfFennric) reported

    @SnoofySeal Stay safe ****! Hope the NBN fixes it's ****.

  • sportscaleb1 C .\ LEB (@sportscaleb1) reported

    @RunThemMemes @ajjukic We have had fox forever and it has been a **** show ever since we got it bundled with our nbn. We only have like 15 channels, expensive and bulky. I pay for kayo, p+ and Stan sport. I have watched kayo and p+ more than fox and Stan sport. If people want to pay 500+ then there dud

  • h0ppa h0ppa.pcc.eth (@h0ppa) reported

    @fomojess @NBN_Australia Oh no... horrible

Map Check Current Status