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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 265
Adelaide, SA 98
Melbourne, VIC 181
Brisbane, QLD 117
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Perth, WA 56
Gold Coast, QLD 7
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Hobart, TAS 2
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • kipper1958
    steve new (@kipper1958) reported

    @NBN_Australia All I want is someone to talk to me and help me and listen to the facts and not tell me lies anymore

  • ccbigglesworth
    Catherine niggling sewer rat (@ccbigglesworth) reported

    @cambo5157 NBN should be simple. Shut it down completely and start over. And maybe revise the millions of dollars in bonuses.

  • scott_mckissack
    Scott McKissack (@scott_mckissack) reported

    It is now 35 days and counting without the NBN. NBN are blaming storms on the 9th-10th June, Optus have an increasingly angry customer who is paying for a service they can’t use. Neither can say what the fault is or when they plan to fix it.

  • quilpatay
    Mauricio Quilpatay (@quilpatay) reported

    @BelongAU hey I have been without internet for hours now. No nbn outtage, but the modem page says 'your broadband service is not working normally'. Have tried unplugging and turning off for minutes a couple of times already. What else can I do to restore it?

  • lexbeavenue
    Lex Beavenue (@lexbeavenue) reported

    @ScottMorrisonMP @NBN_Australia The people working from home are the ones paying taxes to keep the Country running. Why are we having to deal with crap Internet speeds? Australia has lower speeds than some third world Countries and it is impacting on my job!

  • dobster222
    Tim Dobner (@dobster222) reported

    @marcpbailey @Optus @AussieBroadband Welcome to the Aussie Broadband club mate - I was with Telstra before I switch to NBN. Got Telstra to put in my NBN NTU with no contract and then switched over the next day to Aussie and never looked back - good to see these old monopolies get a run for their money!

  • ryansedz
    Sedz (@ryansedz) reported

    reminder telstra and nbn is a **** system

  • GardioxQ
    GardioxQuotes (@GardioxQ) reported

    @Optus bruh my nbn internet is getting only 10 download and 0.50 upload for 60 bucks and then of course the internet is slow.

  • suzannelolsenau
    Suzanne Olsen (@suzannelolsenau) reported

    Why is the @NBN_Australia network so slow?

  • Blakehepworth
    Blake Hepworth (@Blakehepworth) reported from Central Coast, New South Wales

    @TPG_Telecom internet just went down in kincumbrr nsw. No planned maintenance. Is this an nbn issue? Always seems to happen late night

  • timmykov
    Timmykov (@timmykov) reported

    @NBN_Australia hey guys what's going on with the intent around neutral bay. We are down again. Third time in as many weeks. Hard when you rely on stable internet to work from home!

  • noskap
    Tom Porter Bridges (@noskap) reported

    Now they're saying I won't be getting any service until September at the earliest. What a complete joke. I really hope starlink comes in and cleans house in Australia. Scomo and his fraudband NBN has to go.

  • InnesFrances
    Frances Innes (@InnesFrances) reported

    @ALeighMP @DanConifer Chronic underperformance from LNP sabotaged NBN capacity has cost AU biz, EDU and GOV platforms who rely on basic benchmarks of capability. i.e. students doing on line exams constant 'outage' every 10 mins for up to 5 mins have hard work intentionally corroded by LNP elite policy

  • Steffylicious
    Stefan Cooper (@Steffylicious) reported

    @alecatmew @AmyElegantress I have FTTC and issues with it cutting out whenever it rains, the pits have pretty much zero waterproofing so the slightest bit of moisture seems to short out connections. Power cycling my NBN box seems to fix it, but the new connection often drops pretty quickly afterwards.

  • illuminol
    Luminol the Atomised (@illuminol) reported

    @SmokenMirrors15 @BigVapingNunga @NBN_Australia That's a bit brilliant! yes the #LNPCorruptionParty has failed at nearly everything. They have virtually no successes - except for Howard's gun reforms. The rest are falsely claimed successes due entirely to established policies & systems laid down by the ALP a long time ago.

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