1. Home
  2. ❯
  3. Companies
  4. ❯
  5. NBN
  6. ❯
  7. Outage Map
NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More
Check Current Status

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 109
Melbourne, VIC 177
Perth, WA 58
Adelaide, SA 99
Sydney, NSW 257
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 7
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Hobart, TAS 2
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jatolion
    Lion is repairing stuff @ the Bower again. (@jatolion) reported

    Those inconpetant tools at the NBN managed to cut off the one phone service that was WORKING instead of fixing the one that doesnt Do better and KEEP APPOINTMENTS.

  • shanelord
    Shane (@shanelord) reported

    @JonDeeOz @Telstra Hope you get it sorted. So many people put up with Telstra even though they have shockingly bad customer service. I get that their mobile coverage is good, but get out of the abusive relationship for everything else. NBN should be with @Aussie_BB

  • urltechnology
    David Gawler (@urltechnology) reported

    Cryptocurrency Engineer, programmer apps, websites. 24/7 Qualified IT support, SEO, domain, web and NBN provider.

  • LauzBURNS
    Lauz (@LauzBURNS) reported

    Are you kidding me??? I ring optus to activate our nbn and i get told the department is experiencing "technical difficulties" Optus you're not the only ones with problems here!!!

  • Peta_xo
    Peta ஐ (@Peta_xo) reported

    we've submitted two new development applications, which have been declined because "the house isn't a new development" and their system says "there's an active service", when there isn't. Just got told to submit a 3rd app. @NBN_Australia

  • muzdbuz
    MuZ 🇦🇺 (@muzdbuz) reported

    @smh @LisaVisentin Kevin has been right so many times, especially about Newscorpse a d the Murdoch's. Weren't they the ones that talked down the benefits of the NBN that PM Rudd had introduced, so as to not impact his TV subscription business. LNP did that for him too, at our expense.

  • Nigel_Purchase
    Nigel Purchase (@Nigel_Purchase) reported

    So the NBN was going to come and fix our connection in **MAY!!!!**. Aussie Broadband explained to them that that wasn't quite good enough, so now they're allegedly coming next week. A government of unparalleled incompetence. Starlink prolly still 6 months away.😟

  • jatolion
    Lion is repairing stuff @ the Bower again. (@jatolion) reported

    Fortunately the phone service that is still on the POTS line is still working .The NBN connection ,that he never needed anyway, is trashed .Fix it,you clown shoes.

  • GarconAU
    Guy Garconnette (@GarconAU) reported

    @BenjaminMillar oh gosh....this **** never gets old with that crowd. The same garbage every time! This is one of the morons responsible for the destruction of the NBN.

  • sophia_kent
    Sophia Kent (@sophia_kent) reported

    @TPG_Telecom asking for a friend! I’ve been waiting for you to activate my service since Tuesday but it’s seems to be a finger pointing exercise between you and the NBN? I’m unable to work from home properly and this is costing me a lot of $$$ from having to stream mobile data

  • stacejarman
    Stace Jarman (@stacejarman) reported

    @NBN_Australia We lodge the faults. The problem is that the fault (s) is never fixed. We’ve had technicians come out six times over six months. This intermittent problem has been ongoing since 2018 but has got much worse in the past month.

  • adampuli
    Adam Puli (@adampuli) reported

    @randal_m_smith @iiNet Been with @Foxtel NBN for two years. Never had an issue

  • MarcusHouseGame
    Marcus House (@MarcusHouseGame) reported

    @orch38 @JazzEmu1 Already doing so. Doesn't help in a wider NBN issue however. Rare as that may be.

  • shanelord
    Shane (@shanelord) reported

    @JonDeeOz @Telstra Hope you get it sorted. So many people put up with Telstra even though they have shockingly bad customer service. I get that their mobile coverage is good, but get out of the Aussie relationship for everything else. NBN should be with @Aussie_BB

  • paulzee
    Paul Szymkowiak (@paulzee) reported

    @jellibat My last two weeks on NBN have been an ongoing wave of dropouts each day. To be fair, there was scheduled maintenance planned for one day, and emergency maintenance scheduled for another, but almost every day or 2 has had outage spots, with technicians visible in the street.

Check Current Status