NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 53 |
| Sydney, NSW | 74 |
| Perth, WA | 22 |
| Melbourne, VIC | 48 |
| Adelaide, SA | 32 |
| Bundaberg, QLD | 1 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 1 |
| Campbelltown, NSW | 1 |
| Hobart, TAS | 1 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Khouri (@Robkhouri) reported@JEChalmers So passing unfunded time bombs such as NDIS & your **** NBN plan just before you were turfed means nothing? Glad you don't do my budget!
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Junior (@Ilovedaisy66) reported@TopherField Worst decision I made getting nbn. Nothing but issues since installation. Massive lemon. Stay away.
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Aimee Maree (@aimee_maree) reportedDownloading apps to buy cheap end equipment to give something’s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.
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Brent Hodgson (@BrentHodgson) reported@geofiasco @DHughesy @aaronsmith Aside: Whether the Telstra sale was ultimately a windfall is contested. It raised $60bn to sell the assets, then we spent $60bn on NBN Co just to regain access to the assets sold and duplicate/upgrade the network we sold - and Telstra has paid something like $80-85bn in shareholder dividends along the way. In many respects, NBN shouldn't exist. It should have been the $80-85bn in "shareholder dividends" to the Public Owner that paid for the fibres to be laid - not a $60bn investment after a $60bn sale. But NBN was forced to be created after a now-shareholder-owned Telstra responded to how it might build a national broadband network with a non-compliant 12 page letter effectively saying "we won't - the copper wires are our privately-owned monopoly and we want to protect our market monopoly".
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Johnnymoo1969 (@johnnymoo1969) reported@NBN_Australia @ausgov If I ran my business like you I’d be bankrupt - you get away with it - too bad I’m going to Starlink - hope Starlink puts you out of business - how about paying me for my leave day!!!
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!
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Leftofcentre (@oldmate9999) reported@TopherField I didn't say I was against Starlink, what I'm saying is people can wax lyrical about this being disruptive 15 years after the NBN was started to sound prophetic when it was not a viable solution 15 years ago
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Oli (@CARN0N) reportedi’d say that Starlink is pretty close to competing with NBN at home for $75 a month 100 MB per second that’s not too bad. We pay $110 a month for 500 MB per second at home. We usually get about 175. To answer your question a comparable plan in Malaysia is about 55 Aussie dollars so it doesn’t quite compare
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Eduardo Gallarza (@tandjgallarza) reported@colonelhogans You Idiot!... barking in the wrong tree!... ask your Thief Pathological Liar Albo... he promised transferracy in his Thief government, he can't even tell to anyone how much they already spend taxpayers money building solar and wind turbine. Even the NBN Gillard thief created.
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Just Thinking? (@ThoughtsSending) reported@senbmckenzie AUKUS is an LNP brain fart. It should NEVER have proceeded. Australians tighten their belts & miss out on essentials like: Health/Dental/Aged/NDIS/Climate Action/Housing/DV Action/NBN/CSIRO/Education /First Nations …
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w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported@roberts_pa97578 I’d never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic
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EGP Quantitative (@AggressiveQuant) reportedAs a recent customer of Starlink, this has to be among the biggest runways in business. Only ~500k connections in Australia, apparently still >8.5m suffering through our joke of an NBN... That's just the opportunity in our little tinpot country.
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Ray malicai (@RMalicai) reported@TheKouk Absolute bullshit, we were 0 under Howard, then 747 went big, Gillard and Rudd again, nbn commitments etc. Abbott slowed it down then Morrison due mostly to covid made it jump and now albo and jimflation have rocked it past 1t. You clowns can’t count
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anthony, underclass prole cat, edwards (@anthony45052793) reported@MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone
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ExtremelyDevious(coms open) (@ExtremelyDevio1) reported@TopherField the NBNs answer to not being able to lay fiber down and close gaps was to ***** fixed wireless towers for land to land satelite, for which each tower probably services on average like, 500 people, according to what the NBN told me anyway.