NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 284
Sydney, NSW 212
Brisbane, QLD 194
Adelaide, SA 123
Perth, WA 52
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • bridgetnatalia Bridget (@bridgetnatalia) reported

    @TPG_Telecom hi, the internet has been down all day in Ashfield NSW, but NBN says that the outage has been resolved. Any idea what's happening?

  • marblewraith Matthew Rath (@marblewraith) reported

    @QuentinDempster @AlboMP IIRC the equipment used in NBN is Alcatel Lucent. Chinese company with HQ in France... Given the crap we just pulled with the US, i'm not sure touching that raw nerve would be a wise move right now.

  • udderrunner Terrence Chester #WATheFootyGrandFinalState (@udderrunner) reported

    @ClancyTucker #NBN would still be ****...#ClimateCharngeObfuscation by #LNP would be the same as it is now ,as it was when he was PM

  • roaringguitar Jun Seok O (@roaringguitar) reported

    @NBN_Australia I had worked for networking company for multinational companies and I don’t understand what kind of unplanned incident could last that long time and can’t be restored. It’s been a live service for years. Was Australia attacked by foreign countries?

  • DoddsMaz Don't leave me💉🐭🎀💿🔎🛠🐕🐨🥀🍟🏏🚣‍♀️🌈 (@DoddsMaz) reported

    @OccupyMyGov SM tried ordering vaccines but NBN too slow and The call centre in Mumbai couldn't understand his english. M

  • roaringguitar Jun Seok O (@roaringguitar) reported

    @NBN_Australia the outage has been over a day in this pandemic situation. TPG says it’s all nbn outage and waiting for nbn investigation. I don’t know what’s going on now.

  • Ozzytourer 💧Lucky Country with A Labor Govt!! (@Ozzytourer) reported

    @lubiephil Only problem when he was in Government he was just as bad (maybe not quite) as Morrison... He seems to forget what he did to our NBN.... Funny how they change when they leave...

  • stanleywaite1 Stanley Waite (@stanleywaite1) reported

    @tanya_plibersek for me... bad LNP management all started with the failure to roll-out a proper NBN, then all other future works went down hill, cultivating in the poor vaccine administration and quarantine in Australia, and i see the next disaster being fire this year, again...

  • DarcyDeadeyes Darcy Deadeyes (@DarcyDeadeyes) reported

    @TPG_Telecom Guess I just shouldn’t bother working at all if I can’t work from home reliably. @TPG_Telecom and @NBN_Australia making online life **** since 2011.

  • DaveNorgate Dave Norgate (@DaveNorgate) reported

    @ClancyTucker About climate change yes. About the equity of top end tax cuts he was never honest. The way he destroyed the NBN wasn’t honest. His attacks on the ABC were a disgrace.

  • Optus Optus (@Optus) reported

    @QwnBee99 Hi Queenbee, sorry to hear about your internet connection issue. Can you please send us a direct message to confirm which internet service you have with us, I mean 4G or 5G home internet or NBN home broadband? Kartik

  • EurekaSomething Eureka_Something (@EurekaSomething) reported

    @TurnbullMalcolm While I still don't forgive you for my **** NBN connection, I must applaud you for being a true leader and contacting Macron directly over the bungled submarine deal. I find it appalling that no serving minister (either side) has shown such intestinal fortitude.

  • RobPatt60102372 Rob Patterson (@RobPatt60102372) reported

    @jeff_kennett Don’t forget he stripped the NBN plans down so far that is rural users are still stuck with ADSL. Try schooling your kids with that!!

  • BazTuross @Tuross_Baz (@BazTuross) reported

    @tanya_plibersek You have to love Turnbull, grand finalist for Australia’s worst PM and presided over the nation’s 2 worst procurement decisions, the NBN and subs.

  • OccupyMyGov Occupy Centrelink 💉💉 (@OccupyMyGov) reported

    Maybe Scott Morrison tried ordering vaccines but the NBN was too slow for some reason.

Map Check Current Status