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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 23
Melbourne, VIC 43
Sydney, NSW 71
Brisbane, QLD 52
Dubbo, NSW 1
Adelaide, SA 31
Bundaberg, QLD 1
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 1
Mildura, VIC 1
Toowoomba, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • _phoenix_btc
    Phoenix Diamond (@_phoenix_btc) reported

    @TopherField I have a conspiratorial hypothesis that may interest you regarding NBN The backbone of the Australian military communications at home was a rotting copper wire network and needed to be replaced, but pitching the Australian public on spending billions on military getting a communications upgrade was a hard sell So instead the two majors went at each other on two different versions of the same dumb idea, fiber to the premises vs fiber to the node Now we have ****** fiber optics speeds because it's being speed capped with software, and ironically NBN is the same old HFC (Hybrid Fiber Coaxial) technology that Foxtel had installed for years 🫠

  • CtrlAltDwayne
    Dwayne (@CtrlAltDwayne) reported

    @loftwah They didn't even finish the NBN 1.0 so it makes sense. One of my mates had an NBN contract and he got paid stupid amounts of money and he said he'd finish by 2pm, took long lunches and could push appointments by saying he was too busy. Zero oversight. Huge rort.

  • AggressiveQuant
    EGP Quantitative (@AggressiveQuant) reported

    As a recent customer of Starlink, this has to be among the biggest runways in business. Only ~500k connections in Australia, apparently still >8.5m suffering through our joke of an NBN... That's just the opportunity in our little tinpot country.

  • GarfieldR1966
    Garfield C. Reynolds (@GarfieldR1966) reported

    @NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!

  • jlmcmlxvii
    cockitythegalah (@jlmcmlxvii) reported

    @p_terg IT ordeal 😵‍💫 They got the NBN on today. Box nowhere near the computer and computer doesn’t have a wifi adapter. So I did the dash down the road and got them a 10m Ethernet cable and away they go.

  • z51588
    Jonesy (@z51588) reported

    @MrBrokenEyes Yes!!! I was just searching for exactly the same thing as my nbn has conveniently gone down right after the alert.

  • ExtremelyDevio1
    ExtremelyDevious(coms open) (@ExtremelyDevio1) reported

    @TopherField the NBNs answer to not being able to lay fiber down and close gaps was to ***** fixed wireless towers for land to land satelite, for which each tower probably services on average like, 500 people, according to what the NBN told me anyway.

  • MarekBage
    Marek Bage. (@MarekBage) reported

    @JohnnyLydon I just moved to a new NBN provider. While researching, Canstar, Whistleout and others just gave me the same handful of companies to choose from. After asking AI (both Grok and ChatGPT) I ended up with a huge list of potentials with some real good deals. Comparison sites are ****.

  • harry_harrop
    Harry Harrop (@harry_harrop) reported

    May be a possible delay tonight due to emergency nbn maintenance 😭 fingers crossed 🤞🏻

  • hdex
    HDex (@hdex) reported

    @NBN_Australia maintenance in my area to improve network. OK fair enough, I'll just work using mobile data for a few hours. Checking the maintenance window ... 7 days! I'm sure my bill will reflect this fact /sarcasm

  • 8jotan8
    Jo Tan (@8jotan8) reported

    @iiNet internet has been down since Saturday… ref: 500039344 Love the no show today 1pm to 5pm! I had to call you to find out? When are you attending the basement for 308 Pitt st?? Line sync is still down! It’s 2026 #outage #internet #nbn

  • CARN0N
    Oli (@CARN0N) reported

    i’d say that Starlink is pretty close to competing with NBN at home for $75 a month 100 MB per second that’s not too bad. We pay $110 a month for 500 MB per second at home. We usually get about 175. To answer your question a comparable plan in Malaysia is about 55 Aussie dollars so it doesn’t quite compare

  • jmdjait
    Jean-Michel Djaït 🇨🇵🇪🇺🇺🇳 (@jmdjait) reported

    @zammit_marc NBN. Never be nice.

  • johnnymoo1969
    Johnnymoo1969 (@johnnymoo1969) reported

    @NBN_Australia @ausgov Too bad you can jam it - Starlink here I come - hope Starlink destroys NBN

  • STIIBTWTCFMYCGA
    DemocracyIsDead (@STIIBTWTCFMYCGA) reported

    @TopherField One of our clients had an existing telstra router just wanted an NBN connection. 2 weeks. $110 per month. I got her to contact starlink. 5 days later delivered and installed. $75 per month. Get your act together telstra. Can't be so slow anymore. There are choices.

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