NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 300 |
| Sydney, NSW | 235 |
| Melbourne, VIC | 196 |
| Adelaide, SA | 78 |
| Perth, WA | 54 |
| Gold Coast, QLD | 6 |
| Canberra, ACT | 4 |
| Ballarat, VIC | 3 |
| Rosalie Plains, QLD | 2 |
| Gawler, SA | 2 |
| Eden, NSW | 2 |
| Upper Caboollure, QLD | 1 |
| Orange, NSW | 1 |
| Sunshine Coast, QLD | 1 |
| Camden West, NSW | 1 |
| Newcastle, NSW | 1 |
| Mount Gambier, SA | 1 |
| Greenmount, QLD | 1 |
| Cape Jervis, SA | 1 |
| Balwyn North, VIC | 1 |
| Stanmore, QLD | 1 |
| Darwin, NT | 1 |
| Lowood, QLD | 1 |
| Bordertown, SA | 1 |
| Thirlmere, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Reign Wippey
(@Wippeyy) reported
@itsWemo @NBN_Australia Wtf that’s so ridiculous
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Magoo
(@jomagoo68) reported
@TruthdriverOn @JEChalmers Facts about the "trillion dollar debt": 2007 - Labor inherited $20B credit 2013 - Labor left $300B+ debt plus ongoing legislated but unfuded expenditure for NDIS, NBN, school halls, pink bats, etc 2019 - Libs brought down surplus budget 2020 - Covid required huge expenditure.../2
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PaigeZ
(@paigezpage) reported
.@Optus there is an NBN problem in 2216. Tried to report through app but couldn’t. Your outage page needs updating. All neighbours having same issue, it’s all over local FB pages.
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spectrokov
(@spectrokov) reported
I think the Coalition's NBN plan he's stuck in my tweet because I still have no idea how much time to fix it what was JK Rowling does dialogue well
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Eric Anderson
(@EricAnderson41) reported
@NBN_Australia are there issues in Bondi Beach as I have been down for a couple of hours now
-
𝕋𝕡𝕫
(@Tpz_az) reported
@Telstra im having issues with my nbn modem, the light goes to blue and i can only restore it for 24 hours to go to green by waiting 4 hours and unplugging and plugging the thing in, then the exact time next day its fixed, it goes back to blue
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Tony Willson
(@galzig121) reported
@TurnbullMalcolm & @HonTonyAbbott are responsible for perhaps the worst infrastructure disaster in our history. They should be limited to dial up speed net access for eternity. #nbn
-
Dean Harris
(@dean_harris) reported
NBN stands for "Never working Broadband Network". It spends more time down than up 🙃 @NBN_Australia
-
allan
(@veromeanstruth) reported
@kerruth01 Got told by a scammer my NBN had a fault could you turn on your computer Me "ok" I didn't and he told to type in a link I told him its not working perhaps because the NBN is faulty and I don't have a computer or the NBN. He hung up and I won
-
Ty
(@ytc8438) reported
@randlight @MRowlandMP It's simple. 1. Fire everyone in NBN management. 2. Write off the cost of the FTTN disaster and charge it to LNP electorates that voted for copper shitband. 3. Rip out fibre from the LNP electorates, force them onto the copper FTTN **** they voted for.
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Melissa_Mitch
(@MelissaMitch4) reported
NBN still not working.
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🍿 Popcultured4 💚
(@PopCultured4) reported
With NBN rollout nearly done, can they go back and fix it up like @AustralianLabor planned to in the first place? Like, maybe in the next budget or so? Let's future proof Australia
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Reign Wemo
(@itsWemo) reported
@Wippeyy @NBN_Australia Legit actually stupid as.
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jimmymalecki ❤️ for 🇺🇦
(@jimmymalecki) reported
As many of you know I live Whoop Whoop when it comes to telecommunications. Problems with Telstra and NBN Satellite. My concern going with Starlink was you can't talk to human. My experience with NBN is that they need to be dragged kicking and screaming to fix speed issues.
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Zolteg
(@zolteg) reported
WTF @NBN_Australia White text on lime green buttons on your website? 100% not readable....