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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 50
Melbourne, VIC 102
Brisbane, QLD 108
Sydney, NSW 158
Perth, WA 56
Hobart, TAS 2
Arumpo, NSW 11
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Long Forest, VIC 1
Holmesville, NSW 1
Warragul, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @KurtsViews I have NBN FTTC here in QLD and even a tropical cyclone didn't cause my internet to go down.

  • strataownersaus
    Strata Owners Alliance (Australia) (@strataownersaus) reported

    This should NEVER happen. We have written to the federal minister and the NBN objecting to this and to clarify their total expenditure here. This data was all procured directly from the SCA 2026 Conference Sponsorship website page. (7/7)

  • mickr62
    Michael Ryan (@mickr62) reported

    @optus_help hi. I have had an issue with your sales chat team putting me on the wrong NBN plan

  • skinthent
    Scott 🇬🇧🇦🇺🇺🇦 (@skinthent) reported

    @ruicharadrius If your wifi is bad, get a different AP. It is exactly the same wifi standards used globally. Or do you mean your internet connection? That isn't wifi. I have FTTP NBN. It works fine.

  • melbriderx
    melb rider (@melbriderx) reported

    resorting to personal hotspotting on my mac and iPad cause apparently nbn speeds in suburban melbourne are just that slow atm

  • Ticcer
    Ticcer 🇦🇺🇳🇿🇬🇧🇷🇺 (@Ticcer) reported

    @KatyKray73 Weirdly, Rudd's original NBN plan was way better... Fiber to the curb. Turncoat came in and said it was better to have a mix of technologies... as if incompatibility issues between different technologies never existed. It was idiotic! At the time, it was clear to me that he did that because he wanted to claim some of the expected glory of the network for himself, and to snub Labor.

  • deanja110
    DEANJA🇦🇺 (@deanja110) reported

    @newcastleherald As an Ex-NBNer having spent many years of my working life in various capacities with NBN, it's terrible to now hear about all these losses.

  • TolsonKiefer
    Tolly 🇦🇺 (@TolsonKiefer) reported

    @stevehearne7 @arbsmichael @Marilynrules1 A portion of Telstra was sold for $45b and the rest put into the future fund, totalling $54b+. Telstra is worth $62b right now. This was an excellent deal for Australia. Kevin Rudd introducing the NBN has nothing to do with Howard and Costello and it was also only $11b. Idiot

  • pjhmccann65
    ich bin RAT seeking (@pjhmccann65) reported

    @smith_johnxxxx @Sauronlordking @VDejan0000 NBN was not a '**** up', until Abbott became PM.

  • pe1chl
    Rob Janssen (@pe1chl) reported

    @eevblog @MichaelSmicqfw Really? I think that was only in the context of your NBN being down for a week... Starlink (or any satellite internet) really isn't useful in a city like Sydney, and when lots of people insist on using it there it will only get more and more expensive. It is for rural areas.

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @GamewithDave The only network connected devices I own are my Windows desktop PC, my HMD Pulse+ Android phone, my ISP-provided TP-Link router and my ISP-provided NBN FTTC NCD modem. I refuse to buy any of the "smart" crap.

  • ChrisSw1977
    Chris Swan (@ChrisSw1977) reported

    @QBCCIntegrity Happens with every big idea. NBN Snowy Hydro NDIS The list never ends with their stuff ups.

  • Petty_Ruxspin
    Glen (@Petty_Ruxspin) reported

    @TRILLBlackLos @Cheamane @elroy__preston Didn’t NBN run down on them on stage at some point. Like these happy rappers were still street nyggas at the end of the day.

  • charlietech
    Charlie (@charlietech) reported

    @gav_mck I ran into that with my uncle in Maleny. The crowding for Starlink meant no space. He has it now (waited in que like every1) but its why NBN are pushing their service to market asap with Amazon leo. At least you have options!!

  • lynaem88
    🌸Lynae 🟪⬜️🟩 (@lynaem88) reported

    @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.

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