NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 334
Melbourne, VIC 246
Sydney, NSW 237
Adelaide, SA 75
Perth, WA 72
Gold Coast, QLD 5
Ballarat, VIC 3
Canberra, ACT 3
Sunshine Coast, QLD 2
Gawler, SA 2
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • lukeweston Luke Weston (@lukeweston) reported

    @strangedevices1 NBN FTTN with existing copper phone lines from the node, no HFC. It’s incredible in 2022 we’re still running it on the same crap 50-year-old copper phone pair in many residences.

  • Charles06259566 CharlesE (@Charles06259566) reported

    @SophieScamps @TurnbullMalcolm Why is my NBN so poor #MiserableGhost

  • Kryten_42 Kryten42 (@Kryten_42) reported

    @LazySage7 I should be back watching your crazy fun YT vid's very soon. PC is still dead, & will be for awhile. I finally got my Dell W10 tablet online. I knew it was the WiFi on Netcomm NBN router that was the issue. Got a new & much better replacement! Got a USB-Ethernet adapter/hub. 👍

  • FrankiesWifey0 FrankiesBride (@FrankiesWifey0) reported

    @NBN_Australia Service call cancelled by @NBN_Australia and it’s now listed as a known outage, unfortunately though because it’s just our house there is no resolution time and it’s not a priority. You could have still had the technician come to see what the problem is…. Your service is a joke

  • dwightwalker Dwight Walker (@dwightwalker) reported

    found @NBN_Australia is coming out tomorrow to test line and my equipment to find fault - never ends till I move to a better area where infrastructure is good quality not rubbish like here in #Caboolture

  • Optus Optus (@Optus) reported

    @wakey74 Hey Paul, we are sorry to hear that you are having trouble with your NBN service, this is certainly not the experience we wish for our customers. Can you please send us a DM with your full address and/or case number so we can assist? Thanks - Mary

  • RyanWil62993886 Ryan Williams (@RyanWil62993886) reported

    @Telstra Good morning Zac, we have spoken twice before, you might recall I threatened to speak with Penn's office, 40 minute conversations and they only stuffed this whole issue up further, it all started when I asked why my mobile bill went up $11, from that they added another NBN $79?

  • apparition100 Apparition100 (@apparition100) reported

    @Optus just wondering if there is any ETA on the nbn outage in my area?

  • MervtheMonster Paul (@MervtheMonster) reported from Melbourne, State of Victoria

    @PhilipBouchier @Terrytoo69 Telstra has always been crap . NBN is crap ! So many better high speed networks should have been optic fibre start to finish ! Bring back PMG things worked back then!

  • wyvernsrose Wyvernsrose🐲🐉🐔🐣🐈‍⬛ (@wyvernsrose) reported

    Ma'am I'm calling about your nbn Great then you would be my provider who are you? Ma'am there are over 500 providers If you are calling about the lines then there is only one nationally so who are you? *hang up* ******* scammers are running hot today

  • dwightwalker Dwight Walker (@dwightwalker) reported

    can't cancel @NBN_Australia visit on day via @exetel so they will find internet is up and no need to come

  • shazzadut Sharon Matthews (@shazzadut) reported

    @MetalJesusRocks I have a landline, albeit via the National Broadband Network ((NBN) in Australia because despite living in Bankstown, less than 15km from the Sydney CBD, I can’t get a signal on a mobile, on any network…

  • dabrown72 Darren Brown (@dabrown72) reported

    @Telstra_news How about you fix some of your @NBN_Australia issues in #Bendigo when I’ve been reporting problems with the 3BEN POI for 3.5 years. Not just me, I’ve spoken with many who complain of speed issues. Actually get a complaints resolution manager to resolve my many cases. Thanks.

  • CA_22562_AN T:HE:JAMES. HMRH (@CA_22562_AN) reported

    @NBN_Australia Aussie Broadband think they can't answer for legal reasons, I guess network management doesn't reveal to them how many customers have one from their management interface. Can you possibly tell me if they seem to work okay with Aussie Broadband?

  • Stephen59969382 Stephen (@Stephen59969382) reported

    @kentparktweet @VodafoneAU I wouldn't recommend any, and once again I put it down to the LNP, Labor had a brilliant NBN on the go, then the Libs came in and destroyed it. They've done absolutely nothing for the Australian ppl, except make our lives harder and miserable.

Map Check Current Status