NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 291
Sydney, NSW 216
Brisbane, QLD 190
Adelaide, SA 124
Perth, WA 55
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Wollongong, NSW 2
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Colac, VIC 1
Cornwallis, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pirate71305695 pirate (@pirate71305695) reported

    @HonTonyAbbott Like you revitalising the country by turning a world class NBN rollout in a mongrel piece of crap.

  • captcoolwhip Richard Darby (@captcoolwhip) reported

    @RepPressley NBN. Please stop trying to act intelligent. It’s NOT working.

  • GavinStaveley Gavin Staveley (@GavinStaveley) reported

    @FranMooMoo All of this could have been done by the NBN & IT security industry as a service parents could manage themselves, but noooo - even the parents need to be nannied by these crocodile-teary despots. It's obvious it's a ruse to identify "hurt their (fragile) feelings" "offenders".

  • CloudedAmoeba82 CloudedAmoeba82 (@CloudedAmoeba82) reported

    @optus_help Why bother having a message us option on your app if nobody responds? My husband has been waiting over an hour with no answer. Our wifi is down and the nbn box won't connect.

  • ConnotD621 D.A. O’Connot (@ConnotD621) reported

    @Boilers32 @harrisonjaime NBN. He’s the worst of the demons.

  • ifdmp_ian Ian @ incoming (@ifdmp_ian) reported

    @JamesyJones @OMGTheMess Hang on ,NBN, NDIS ,etc ,Gillards massive uncosted programs still costing a **** load .Labor mate ,there’s the problem spend ,spend ,spend .

  • samuelj81609705 samueljones (@samuelj81609705) reported

    @Trev__Says @6NewsAU @DrewPavlou Copper NBN is BS. It was fiber to private property ... Carbon tax is dog **** dumb we fuel chinas c02 and dont tax them. Philip who cares. 2014 ... more popular than mass migration.. **** happens... did he try to jail SAS heros

  • Reekyracer Reekyracer ⬛🟧 🇦🇺 (@Reekyracer) reported

    @TopherField I have had fibre to the premises since day one of the NBN and can say it's no issue I use a simulator for competitive racing and have never had more than a 100 ms ping to the USA from Australia and I run the highest possible plan with IINET without issue since it started

  • samuelj81609705 samueljones (@samuelj81609705) reported

    @Trev__Says @6NewsAU @DrewPavlou Nbn is BS. Carbon tax is crap like renewwables they dont work. Philip is an old man who was somewhat important more than dan andrews say. BRS is a hero

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    ... one of the poorest at viable customer support. Try the Optus ISP for a start. Optus is still only providing 50mbps download speed where I live AND we regularly experience network congestion because Optus will not pay NBN for sufficient CSVs to address the congestion. ...

  • Ereon74 Phillip Ray (@Ereon74) reported

    @iiNet Hey Team, are there any issues for your NBN services in NSW, more specifically the greater Maitland area? Service has been uncharacteristically patchy this afternoon. Semi regular DNS lookup errors and dropouts. They last for anywhere from 2-10 minutes and then come good.

  • corrupttrader Adam 🇦🇺 (@corrupttrader) reported

    @DemoniacoASX Damn while i feel like still on dial ip when nbn 5g wireless 😢

  • BobKnezevic bob k (@BobKnezevic) reported

    Australia’s debt . Things Jim Chalmers doesn’t talk about - off budget spending eg 1. National Broadband Network (NBN) and Snowy Hydro: The government is spending a significant amount on these major infrastructure projects, with $77.7 billion planned over four years for off-budget items. 2. While the total "off-budget" spending figure for Australia's net zero targets isn't explicitly provided, research from the Institute of Public Affairs (IPA) estimates federal spending on net zero has reached over $9 billion annually, with much of it being "off-budget" or embedded within larger programs and funds. This significant increase from previous decades suggests a considerable, though not precisely quantified, off-budget investment in the net zero transition. 3. •Total Cost Estimates: While the annual off-budget figure is not easily isolated, other sources like Net Zero Australia estimate the total cost for the entire economy to achieve net zero could reach $7 trillion to $9 trillion by 2060.  •Industrial Policy and Support Funds: The federal government has planned off-budget spending of $78 billion over four years on industrial policy and economic intervention, including the $6.3 billion Housing Australia Future Fund and the $7.2 billion National Reconstruction Fund.

  • Trev__Says Trev (@Trev__Says) reported

    @samuelj81609705 @6NewsAU @DrewPavlou Incompetence : Copper NBN Repeal carbon tax Knighting prince Philip The 2014 disaster budget Saying **** happens about a dead soldier

  • NBN_Australia nbn® Australia (@NBN_Australia) reported

    @imPOSSIBLEmuse Hi there, during an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. 1/2

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