NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 325 |
| Melbourne, VIC | 260 |
| Sydney, NSW | 238 |
| Adelaide, SA | 93 |
| Perth, WA | 47 |
| Gold Coast, QLD | 4 |
| Rosalie Plains, QLD | 3 |
| Gisborne, VIC | 2 |
| Central Coast, NSW | 2 |
| Sunshine Coast, QLD | 2 |
| Canberra, ACT | 2 |
| Gawler, SA | 2 |
| Toowoomba, QLD | 1 |
| Rockhampton, QLD | 1 |
| Katoomba, NSW | 1 |
| Dubbo, NSW | 1 |
| Penola, SA | 1 |
| Bundaberg, QLD | 1 |
| Treeby, WA | 1 |
| Goombungee, QLD | 1 |
| Wollongong, NSW | 1 |
| Colac, VIC | 1 |
| Cornwallis, NSW | 1 |
| Tanunda, SA | 1 |
| Elizabeth, SA | 1 |
| Baradine, NSW | 1 |
| Innisfail, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Orange, NSW | 1 |
| Ballarat, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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caskings
(@caskings) reported
@decryption I install and manage gpon networks (not nbn) this not worth your time. The MAC address is irrelevant to it being accepted onto the network.
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Daisy
(@noturmilk) reported
@NBN_Australia oh too bad it never achieved that lol
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Shae Hussey
(@ShaeHussey) reported
@NBN_Australia I’ve had no internet since early this morning. Have reported to Aussie Broadband yet you don’t list my outage on your outage checker at my address. Are you on to fixing it? It’s making work impossible.
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Eddy
(@ChaangYai) reported
@BungieHelp So what’s total download size for PS4 Pro? 72gb + 105gb or just 72gb??? I really need to know because my NBN connection (Australia) is down for the next week and I’m on mobile lol
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Simon 💉 💉 💉
(@simon_xx74) reported
Hey @TPG_Telecom I’m a tpg nbn customer and I am constantly harassed by sms, email and phone to move to Vodafone 5G. Leave me alone - it doesn’t work in my area!!
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Murray Kinnane
(@kinnane_murray) reported
I'm confused which is normal for me. I keep getting messages that the @NBN_Australia is doing upgrades to our local network. This should mean it's getting better right? But I've never had more drop outs than ever before. First world problem I know.😡
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Jordan Shields
(@jshieldsimages) reported
Bloody hell, first world problems, but had no NBN AND no 5/4g, lucky I'm doing edit work on local files today.
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Lakey Farm
(@RayMondeDeux) reported
@JamieNicolaou @Telstra Nbn is ****. They know it and they don't care. I like to see pollies and executives have access only to speeds like this
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Rob Deutsch
(@RobMDeutsch) reported
@decryption NBN? Really? I had trouble when I last churned because the previous ISP would've give up the connection, and therefore the new ISP couldn't connect me.
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Rae
(@lucky_rae) reported
@NBN_Australia @gibbofn My box and modem are both next to my TV downstairs my desktop is upstairs and it is slow as
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jb
(@effektd) reported
@NBN_Australia Please direct me to a claim form so I can request a refund of my <1yr old $400 modem router that is soon to be obsolete because of your network upgrades Thanks, you are a joke of an organisation, thousands of people are going to be impacted - *********. #nbn #fail
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Optus
(@Optus) reported
@jishac93 We are very sorry to hear you're currently experiencing some network issues with your NBN service. Would you be able to send us a DM along with your full address and internet username so we can assist further? Kristy
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fatkoala
(@fatkoala_o0o) reported
@TPG_Telecom Can I ask if there is an outage in Peakhurst NSW area? Our NBN is down since 11am today.
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Pukka63
(@Pukka63) reported
@iiNet is there an NBN outage in North Ryde area of Sydney right now?
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Hammer Razor
(@HammerRazor) reported
So over NBN, disconnecting every 5 mins, was enjoying my day playing lost ark but now im in ques coz the stupid **** keeps disconnecting