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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 155
Perth, WA 56
Brisbane, QLD 105
Hobart, TAS 2
Arumpo, NSW 11
Melbourne, VIC 101
Newcastle, NSW 1
Adelaide, SA 49
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Long Forest, VIC 1
Holmesville, NSW 1
Warragul, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanWardle5
    Jordan Wardle (@JordanWardle5) reported

    @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.

  • nathane10422899
    N8 (@nathane10422899) reported

    @NBN_Australia Your DM is a generic email with no actual solutions for our issue at The Valley Plaza Shopping Centre Half the tenants have no internet including centre management…what are you going to do to improve the business continuity for the shopping centre ?

  • Petty_Ruxspin
    Glen (@Petty_Ruxspin) reported

    @TRILLBlackLos @Cheamane @elroy__preston Didn’t NBN run down on them on stage at some point. Like these happy rappers were still street nyggas at the end of the day.

  • ExoticSpice101
    ExoticSpice (@ExoticSpice101) reported

    I’m thankful I have NBN Fibre but even with that I will never use cloud gaming. why would the local computing die anyway? This AI craze will die quicker than the computer. Phones and laptops still need to be need built. What’s going to stop is that PCs will no longer be cheap

  • DanielSMatthews
    𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported

    @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

  • WhatYouThinkIT1
    WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported

    @loftwah The NBN was deliberately ****** by Abbott for 2 reasons: a) he was ratfucking Turnbull, and b) Murdoch didn't want his HFC coax stranded. Nuclear never has and never will be financially appropriate for Australia.

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @KurtsViews I have NBN FTTC here in QLD and even a tropical cyclone didn't cause my internet to go down.

  • itkoi
    koi (@itkoi) reported

    vodafone better send someone out to fix my nbn box i swear to ****

  • madmike888X
    Madmike (@madmike888X) reported

    @Telstra Don’t you update this page ever?? NBN Telstra down si. E 6am

  • AbAussieGirl
    Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported

    @optus_help why does the Internet NBN keep dropping out in Baulkham Hills it's been doing it since last night around 7 pm non-stop every five minutes now it won't reconnect is there an outage please tell me ?

  • moresunshine_1
    John Cas (@moresunshine_1) reported

    @news_australian He was an idiot. And we are till paying for his stupidity in f-ing up the NBN.

  • SnagzOnX
    Snagz (@SnagzOnX) reported

    @kr0der Fair call, I’m from Melbourne, I’m a streamer so reliable internet is literally key for me lol… losing $100s each day. It’s been an issue for the last 4 days and they can’t send anyone from NBN out until Monday unfortunately. But they know it is on NBNs side, so that’s a start..

  • melbriderx
    melb rider (@melbriderx) reported

    resorting to personal hotspotting on my mac and iPad cause apparently nbn speeds in suburban melbourne are just that slow atm

  • MelPalling
    Mel Palling (@MelPalling) reported

    @Telstra When are you getting us a cell tower @Telstra?? This is dangerous! NBN connections are so bad we had to sign up for Opticomm, which until today, was awesome. But an all day outage and I'm working from my car.

  • skinthent
    Scott 🇬🇧🇦🇺🇺🇦 (@skinthent) reported

    @ruicharadrius If your wifi is bad, get a different AP. It is exactly the same wifi standards used globally. Or do you mean your internet connection? That isn't wifi. I have FTTP NBN. It works fine.

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