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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Warragul, VIC 1
Melbourne, VIC 115
Sydney, NSW 140
Adelaide, SA 47
Perth, WA 48
Brisbane, QLD 104
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 2
Arumpo, NSW 12
Cairns, QLD 1
Upper Caboollure, QLD 1
Hobart, TAS 2
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Holmesville, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Docsthename
    Funkdoctor (@Docsthename) reported

    I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

  • AbAussieGirl
    Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported

    @optus_help whenever we come to your help you throw it over to the NBN and then they handle it back to you no one ever seems to be able to solve the issue ever I've never seen such an incompetent company instead of signing up more people for your service maybe make

  • Stewie8t
    Stuart (@Stewie8t) reported

    @FranMooMoo How will the NBN monitor all your phone calls and internet usage if you do that? Malcolm Turnbullshit will turn in his own **** if you do that. After all, wasn’t that why they did it? Prison colony…

  • AussieBromo
    Rain (@AussieBromo) reported

    $58.10 is Aussie Broadband's "special 6 months price". For 25mbps down, 10mbps up... Meanwhile Amaysim's offer is $30 a month for 6 months. It's so retarded. The NBN/gov should be ashamed of themselves. Cost of access is way too high and it's causing ridiculous market behaviour.

  • alexjohnward
    Nano is green money🥦 (@alexjohnward) reported

    @rakeau @ianclarkeAU I have wireless nbn, it's pretty bad but much better than nothing. Starlink would maybe be cheaper and better but I think the price will go up so not switching just yet.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @GusLefty @AJG71 @karlstefanovic Not really sure what your point is. Mine is that the NBN is worthless. Flawed from the start. 5G / Starlink better for consumers. You now seem to agree. Glad to help.

  • AbAussieGirl
    Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported

    @optus_help why does the Internet NBN keep dropping out in Baulkham Hills it's been doing it since last night around 7 pm non-stop every five minutes now it won't reconnect is there an outage please tell me ?

  • purana
    purana (@purana) reported

    @AussieWirraway Lucky you, can't even get my mum onto FTTN because of terrible network management by NBN co. They transitioned the street, but didn't think to keep capacity on FTTN for residents in units who cant get anything else..

  • wally_waldo83
    Wal (@wally_waldo83) reported

    @colonelhogans By that logic, if you’re anti Coalition hand back your tax cuts, roads, defence, the NBN and every service they funded. Governments administer public services they don’t own them.

  • General_Bewbs
    General Bewbs (@General_Bewbs) reported

    @Darth_Peachez Genuinely takes me ten hours minimum to download 100gb. It's local news obviously but there's a couple news sites in Australia talking about how a lot of us will be ****** by digital only because of how bad our NBN and wifi still is and how far behind we all are

  • tayser82
    Alastair Taylor (@tayser82) reported

    @OperationalInc1 Whenever the NBN low-earth orbit satelitte service kicks off (Amazon's burgeoning network), the backup should switch to that. Aside from some parts of inner Perth/Melb/Syd/Bris, all of the rail network is on the surface and will be able to uplink, I would have thought.

  • Duckimusprime
    Tom Baker (@Duckimusprime) reported

    @Poolwithaswan @viii_nix Labor has been terrible with digital freedom. There was Stephen Conroy and the great Australian firewall during the Rudd-Gillard-Rudd. We were looking at getting a great fibre to the home NBN, that would've been utterly crippled by the government mandated filtering.

  • the_vocal_one
    The Opinionated Veteran (@the_vocal_one) reported

    @CovfefeDnUnder @ianclarkeAU All network types have limits on the bandwidth (speed available to users), even wired ones... It's just that for fixed networks like the NBN, those limits are much, MUCH higher.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @RobertW51136192 @Slav636 The cross subsidy is exactly the point. NBN was never the right solution for outer suburbs.

  • frank_rosh
    TheProfit (@frank_rosh) reported

    @DrewPavlou Our NBN home connection was down for 3 days this week . We have coax (HFC) cable in our suburb.. which is 90s technology

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