NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 278
Sydney, NSW 267
Brisbane, QLD 175
Adelaide, SA 175
Perth, WA 56
Rosalie Plains, QLD 3
Canberra, ACT 2
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Central Coast, NSW 2
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Gisborne, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • krisgracehely Kris Grace-Hely (@krisgracehely) reported

    @abcnews Yes try running a small business with only satellite NBN Too slow to supportMYOB essential online or zoom meetings…only 8km from major regional town Prior to that Telstra charging us $1Kper month for internet via wifi device which was worse NBN cable stopped 1km b 4 our house😡

  • Cathy1691 🌻Cathy🌻 #IStandWithDan✊ (@Cathy1691) reported

    @FenGar @PaulFletcherMP Yep the one thing i don’t like about nbn is if it goes down so does your home phone. My dad cant use mobiles and has alarm pendant incase he falls if nbn goes down they cannot contact him.

  • Chuckle89602037 Fed Up (@Chuckle89602037) reported

    @PaulFletcherMP You Spin your crap faster then the NBN

  • BygoneDiva Bygone Diva (@BygoneDiva) reported

    @PaulFletcherMP That's not true. The 'actual rollout' began in 2011 obviously there were earlier teething problems to iron out. Then you lot took over in 2013 and messed it up so now we have the worst/slowest NBN ever. Stop telling lies! #LNPLies #auspol #NBN

  • PhillipBasti Phillip Basti (@PhillipBasti) reported

    @PaulFletcherMP Let me tell you the NBN is garbage. It’s worse than my previous service.

  • BrentZack Brent Zack (@BrentZack) reported

    @PaulFletcherMP NBN wasn't rolling out for 6 years under Labor. I see NBN Co. are advertising fibre upgrades. Upgrades on a system that is zero years old. You haven't completed a project you said would be done by 2016. You've delivered **** all.

  • marblewraith Matthew Rath (@marblewraith) reported

    @anniecmars @AlboMP NBN may be govnt owned, but it's still a business. You need to prove viability / ROI. Number of Accounts in an Area x $Z per month vs Amount needed to install proper service.

  • Kazz201 🤐😶I will not be silenced (@Kazz201) reported

    @PaulFletcherMP Without labour there wouldn’t be an NBN. Labour would have provided a better with fibre to the house and probably cheaper. I hate the spin and crap of desperate people trying to hold onto power. You might win but at what cost?

  • ReganCocafo COC.\FO 🦘 (@ReganCocafo) reported

    @PaulFletcherMP Sorry I’m late, had trouble loading this tweet due to your “successful” NBN.

  • jimmyblackfella Jimmy the Blackfella 🥶 🪃 (NUNYA)🪃 (@jimmyblackfella) reported

    @AlboMP 5G is quicker than the NBN So why pour our money down a blackhole ? And it was forecasted by @mpsmithnews way back when he was on #4BC . Buy Smithy is ahead of his time. 👍🏿

  • johnny_doe2010 Johnny Doe 🔻 (@johnny_doe2010) reported

    @AaronDodd The work that Labor's NBN had to do was all in preparation for the network, taking over exchanges and outfitting them, before customers could be connected to it. This 'Labor only connected x subscribers' bullshit was old in 2014.

  • billjoemick Michael Brennan (@billjoemick) reported

    @tanya_plibersek @AustralianLabor Tanya, a more accurate statement is that Labor will fix *some parts* of the NBN.

  • Rig_Marina Marina E (@Rig_Marina) reported

    @PaulFletcherMP Since you came to government the NBN rollout plan was changed to a substandard option of copper & fibre which has been absolutely appalling in its rollout with millions of dollars wasted in upgrading copper networks that provide poor performaning connection.

  • m_mann1 Merilee Mann (@m_mann1) reported

    @noplaceforsheep I'd have thought they would have kept quiet about their attempt to destroy the NBN. It just goes to show how poor their record is when they regard this as one of their triumphs.

  • CoaltrainHunter Hunter Valley Coal Train - Tout Suite, Toot Toot (@CoaltrainHunter) reported

    . Labor's Michelle Rowland will fix the NBN. Is it broke? $2.5Bn.

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