NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 232 |
| Sydney, NSW | 226 |
| Melbourne, VIC | 195 |
| Adelaide, SA | 74 |
| Perth, WA | 53 |
| Gold Coast, QLD | 5 |
| Canberra, ACT | 4 |
| Ballarat, VIC | 3 |
| Rosalie Plains, QLD | 2 |
| Gawler, SA | 2 |
| Eden, NSW | 2 |
| Camden West, NSW | 1 |
| Newcastle, NSW | 1 |
| Mount Gambier, SA | 1 |
| Greenmount, QLD | 1 |
| Cape Jervis, SA | 1 |
| Balwyn North, VIC | 1 |
| Stanmore, QLD | 1 |
| Darwin, NT | 1 |
| Lowood, QLD | 1 |
| Bordertown, SA | 1 |
| Thirlmere, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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🌿 PearlescentMoon 🌿
(@PearlescentMoon) reported
@xGirlGermsx I'm not with NBN, I'm with a private optic fiber provider that's also fttp, so technically I already have that equipment in. Just the ISPs to choose from seem pretty terrible. I'm considering attempting to put in NBN at this point to get 'better' connection if it's even possible
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Belong
(@BelongAU) reported
@itsagrandollife Completely get how frustrating it'd be for the nbn tech to not show up 😓 If you've not heard back from your support request, we'll check in! We're really keen to get things back on track. Please flick us a DM & we'll lend a hand. -Lizzie
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Babylonian Debt forgiver... 💉
(@PaulHenry524) reported
SiL has a Comms electrician friend who claims that the nbn 'technology instal ppl are effectively being remunerated to some extent on how many/day. This means there's no incentive to achieve customer outcomes. Just verify that the (old) CoAx is registering with the box, after ..
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Cecilia J. Rucker 🏳️🌈 🏳️⚧️ 🧜♀️
(@ceciliajaner) reported
Well.... If @Garfield hates Mondays, I guess I can chime in my two cents because my Monday morning has gone to pieces. @Aussie_BB shat the bed causing all sorts of NBN issues at home and now my work might be shutting down. (Sighs)..... It was a good run while it lasted...
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Kubilay 🤤 Kocak
(@koobs) reported
First @Aussie_BB service interruption in a VERY long time. 1) Google Aussie broadband outages 2) First result is a clear and unambiguous incident / outage notification page. No mess no fuss no hunting no bullshit. This is how it’s done folks #NBN.
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Ryno (Taylors Version)
(@xXRynocerosXx) reported
@Kaijammo @NBN_Australia @NBN_Australia sort this **** out immidiately. Incredibly poor and embarrassing service from you clowns.
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Gosso
(@GossoGG) reported
@koobs @Kevin48134226 @Aussie_BB When the fault was logged last night, it’s done through NBN! So then it’s up to them when they fix it, not Aussie! There are no urgency options when the service is down!
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here lies sin 🪦
(@cherrypleasings) reported
is the nbn not working for anyone else?
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Sass Stem
(@SassStem) reported
@NBN_Australia It's fixed now. Down for around 12 hours.
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Tally-Ho Tech
(@WguYouTube) reported
@JarrodsTech What pisses me off is the 50 upload. WTF. In 2022 it should be 100/100 normal internet and 1000/1000 for premium. What was the point of the billions spent on the NBN otherwise
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Tracey Coulton
(@TraceyCoulton) reported
@andy_penn hey Andy still no NBN at my house after Telstra disconnected for no known reason 7 weeks ago. Another phone call from Telstra worker today who hung up on me because I said ****.
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Rob ft AZ
(@AusRob) reported
@smh @CroweDM ..gig economies, broken NBN, unparalleled corruption, high rental costs, dismemberment of a progressive tax system and an unprecedented privacy nightmare & mass surveillance regime. But tell us again how good they've got it because they can borrow money to buy a flat screen TV?
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Keith Pitty
(@keithpitty) reported
I love working remotely. However, today’s @NBN_Australia outage together with tethering problems are forcing me to adapt. Fortunately I’ve been able to use apps on my phone to get quite a bit done so far.
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Glenn Rose
(@gsrose) reported
NBN outage at the moment ???
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Al Opinionated
(@Tifosipazzi) reported
@aussie_bb charges a premium price yet they are providing an inferior product (non existent product) at the moment. Are you going to reimburse us for this outage? I guess not. #nbn #aussiebroadband.