NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 265
Sydney, NSW 243
Brisbane, QLD 174
Adelaide, SA 174
Perth, WA 60
Rosalie Plains, QLD 3
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Riddell, VIC 1
Old Bar, NSW 1
Canberra, ACT 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • enveebe Nick veeBee (@enveebe) reported

    Day 6 without internet! @NBN_Australia screwed up and cut us off by mistake. Who'd have thought a 15 min fix could take a week to organise. @TPG_Telecom seem to have zero influence in expediting the process.

  • KennyC22 Kenny Cox (@KennyC22) reported

    @dfinvitro Was doing my head in. Wasted so much time the last 2 days changing cables, talking to Optus thinking it was a nbn issue. Cheers anyway. Saved me a possible charge for wasting a nbn techs time

  • MacrossFiru MacrossFiru (@MacrossFiru) reported

    can yall get your 5g vaccines so I can finally get decent 4gx signal where I live, we're rural so 5g is useless to us, and ffs theres too many "I cant use nbn" people on mobile data >:|

  • CelerySorbet celerysorbet (@CelerySorbet) reported

    @joshua0 I was fortunate to get proper NBN to this address before his cuts came in. IMO it was unforgivable, he held an entire nation's economic development back to keep Rupert happy over Foxtel, safe from Netflix. It's as bad as funding gas and coal projects for the country's progress.

  • haimonas simon orme (@haimonas) reported

    @MrKRudd Would you also be able to fix the useless NBN, set up a Federal ICAC, unlock renewable electricity investment, and fix the domestic gas shortfall and high prices? There's a long list of comprehensive Ozgov abominations that need to be fixed.

  • Chirp19OCE chirp19 (@Chirp19OCE) reported

    @OTriple8 @Bowragak @elonmusk I'm in south Gippsland waiting for starlink 38 south hopping it will come. NBN fixed wireless is garbage including I'm on a relay tower so its even worse

  • crowdiegal Just a Peanut with a Tweeter Account (@crowdiegal) reported

    @TimothyJ_23 Hahaha. "The NBN has crashed due to the overuse of the network by horny footballers. We apologise for the disruption. Normal service will be resumed as soon as the problem is fixed"

  • Boweavel Aron Roach (@Boweavel) reported

    @sunriseon7 @tanya_plibersek @Barnaby_Joyce To bad Rudd didn't run for PM. we'd all be vaccinated and we'd have proper NBN as it was meant to be..

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @enveebe We've already raised a complaint to the NBN Co, one of our provisioning case managers will contact you as soon as we get a feedback from the NBN. We apologise for the inconvenience. -Mc

  • marky_mark1971 Mark Bourne (@marky_mark1971) reported

    @Mr_Tushi_Gaming I live in Australia. The government implemented a national broadband network (NBN) in 2013 that initially had fibre to the premise (FTTP) for blazing fast internet. Instead we ended up with a fibre to the node NBN which struggles to sustain 10 to 15 Mbps.

  • joshua0 Magnetic Skin Leftist Bot (@joshua0) reported

    @CelerySorbet Totally agree with you on the NBN. I dare say any lib PM would have done the same damage but yeah, the lack of foresight and decisions to cheap out was extremely ******. I guess it’s just a thrill to see one of their own giving Morrison ****

  • andrew_fester Andrew Fester (@andrew_fester) reported

    @Telstra and @NBN_Australia can you make up your mind whose responsibility it is for NBN technicians not arriving?Telstra is saying NBN Co, then the NBN Co website says it’s Telstra? Either way the customer experience is atrocious.

  • Ajocall ocal (@Ajocall) reported

    @TPG_Telecom any issue with the nbn service in Darwin - my internet just dropped out unexpectedly about 2 hrs ago. I have rebooted and reset everything - called the help desk to no avail yet - desk couldn’t help I keep getting dns server not responding I can connect to my router.

  • KennyC22 Kenny Cox (@KennyC22) reported

    @tatts37 @freshtildeathau I’m not the only one. Glad I seen all these post this arvo. Optus was going to send out a tech (and probably charge afterwards) to investigate the issue as I assumed my nbn was the issue. Ours Works with our modem on 4g back up but Same as you when my nbn is connected into the tv

  • GAMESweetG ©GSG aka 𝒫𝑒𝓉𝑒𝓇 🛸Hope To Leave Earth (@GAMESweetG) reported

    NBN connection sorted & installed but that would be unlikely since our house is in a very bad condition with severe mold issues as well. Which wouldn't help with NBN installation etc.

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