NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 263
Brisbane, QLD 259
Sydney, NSW 215
Adelaide, SA 118
Perth, WA 48
Sunshine Coast, QLD 4
Connewarre, VIC 2
Rosalie Plains, QLD 2
Gisborne, VIC 2
Central Coast, NSW 2
Gold Coast, QLD 2
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AtomicEconomics Atomic Economics (@AtomicEconomics) reported

    @solo_dio_ I always get units muddled up... Anyways, my $300 phone with $30m plan blows the doors off $60/m NBN plans... It's just a **** set up.

  • AriiaLux Aria the Bunni Girl 🐰 ⚢ 🏳️‍⚧️ (@AriiaLux) reported

    @Fae_Blahaj Either way, all the providers are at the mercy of NBN Co and they are really slow with anything.

  • reecey_rooster Weece (@reecey_rooster) reported

    My ******* literally burns I might give streaming another crack soon a PROPER go, I’ve got nbn so we’ll see

  • ScaryBeastEagle Scary Beast-Eagle (@ScaryBeastEagle) reported

    @SpinTelAU Hi, are the NBN service issues in southern Tasmania going to be resolved tomorrow?

  • HYP3RSTRIKE Matthew (@HYP3RSTRIKE) reported from Adelaide, State of South Australia

    @Aussie_BB Hey there. Looks like a recent Android app update has kicked my login session, and I don't remember my password. If I reset it, will that immediately kick my authentication session with my modem router? PPPoE on HFC NBN.

  • ItsErikabYo Erika (@ItsErikabYo) reported

    @luke_amott I’ve been with Telstra for my wifi nbn for a very long time and have had no trouble. I’m using the shopping centres wifi atm alas optus is down can’t use my phone but I can call

  • supergeekdev SuperGeek (@supergeekdev) reported

    I received a spam call pretending to be @NBN_Australia immediately after servicing my internet connection recent disruption. How did the #scammers get hold of my mobile number and know about the recent service. 🤔🤔 is our data comprised??? #austrlia #scammers

  • tripznsa Tripz (@tripznsa) reported

    @skimmytwo Fixed wireless nbn Coming out on the 31st to install the box I need With Aussie broadband Massive help with @HYP3RSTRIKE with that one

  • The_Gardener14 Gardener14 (@The_Gardener14) reported

    @Crui5erFJ @WhistleOut_AU The NBN(No Bloody Network)celebrates the discovery of the first NBN @NBN_Australia phone call over copper wire. Later Bell’s papers declared that “Voice” would be the ONLY technology over copper wire. So we spent $60B for the same thing approx 130 yrs later?

  • ItsErikabYo Erika (@ItsErikabYo) reported

    @BLShiv I haven’t had a problem with remarry wifi nbn been on it for a very long time

  • LockUpMilo Milo (@LockUpMilo) reported

    This whole time I have had ADSL 2+ Instead of NBN & never knew about it, are you kidding me.

  • fmcheater fmcheater (@fmcheater) reported

    Something for my #australian friends that is @NBN_Australia related: did you know if something tries to connected another #nbn #internet provider to your premise, YOUR connection will be TURNED OFF WITHOUT NOTIFICATION?! INSANE! @NBN_Australia @tpg FIX THIS!🤯🤬

  • WarWraith Waz (@WarWraith) reported

    @joelpmichael They offered me a free* upgrade to FTTP a few weeks ago, but given the landlord plans to demolish, and there would be a cancellation fee, I had to turn it down. (*also, NBN might still charge an installation fee...?!?)

  • laughingconser1 laughing conservative (@laughingconser1) reported

    @mormorlady Conroy sprouts **** all the time and the ABC usually never pull him up. Remember this clown is responsible for the hugely expensive NBN white elephant.

  • zerobits Patrick (@zerobits) reported

    @VodafoneAU once again no progress on our nbn service with promises from Brooke from the TIO case managers in Tassie to call me back and send an email update to deal with directly. No chance to get consistency or resolution. Vodafone don’t care #vodafail #vodafonedontcare

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