NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 271
Melbourne, VIC 248
Adelaide, SA 155
Brisbane, QLD 152
Perth, WA 56
Rosalie Plains, QLD 3
Canberra, ACT 2
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Gisborne, VIC 1
Toowoomba, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PatStep90186964 Pat Sewer Rat Antifa Stephens (@PatStep90186964) reported

    @LesStonehouse Howturnabbmorr, the ****** I'm seriously peeved about NBN It is slow but also, Murdoch got the above mentioned cretin to turn it down in order to prevent it affecting his business. Having only a gazillion dollars to live on must be so difficult. Really.

  • Orpheus631 Orpheus6 (@Orpheus631) reported

    @NBN_Australia The provider is Telstra and they have issued a letter saying either disconnect and get refund or just continue to pay for a service you can’t deliver given they are 91 and need the connection guess how Feel about those options

  • Ggdalez ggdales (@Ggdalez) reported

    @Aussie_BB any updates on the lutwyche/Windsor nbn outage?

  • McClureRodney 💧 Rodney McClure 100 points (@McClureRodney) reported

    @Darthspoog Most definately...read this morning that Longreach was giving injections to young and healtthy when medical staff miss out. Another LNP fail roll out. Memories of NBN fiasco.

  • Jynx100k Jynx 🐷 (@Jynx100k) reported

    Epic cancels cash cup. NBN doesn’t fix my internet. Woke up to some great news today 🙃

  • smiffy Matthew "Smiffy" Smith Wears A Mask (@smiffy) reported

    My wireless NBN is running a ping time to 8.8.8.8 of ~1.5 seconds, with 25% dropouts. Restarted everything, no better. BUT, switching to Optus 4G, average 138ms round trip, but STILL drop-outs. I suspect it’s a local problem, and all going through local Telstra infrastructure.

  • ParalixFN ParalixFN🇦🇱 (@ParalixFN) reported

    @NBN_Australia Assist @Jynx100k he needs help with your service

  • TheTeetering 🏔Teetering on the Edge 🕯 (@TheTeetering) reported

    No streaming today for me because of my dodgy NBN. I’ve logged another complaint with Turnbull.

  • j_burgess82 Jason Burgess (@j_burgess82) reported

    @Telstra fix my NBN.. its crashing most nights for the last 2 weeks

  • Orpheus631 Orpheus6 (@Orpheus631) reported

    @NBN_Australia The fault is it’s been done in a way that can’t deliver a reasonable service at a fair price it’s blatant lack of care and redirecting blame either pay over the odds or be cut off

  • NewtonMark Mark Newton (@NewtonMark) reported

    @moylecroft @dave_universetf I have a couple of Cisco (rebadged netgear) SG300-10 gigabit switches, which are farless and run on small wall-warts, and are surprisingly featureful as cheapish layer 2 switches. A hand me down 891F-K9 outperforms the NBN link for routing.

  • ridetoworksyd 💧Matthew Cox (@ridetoworksyd) reported

    @NotFakeMTomo @SBSSport @NBN_Australia NBN problem rather than SBS feed I think, all good at my end.

  • ireadtabloids Justin Millard (@ireadtabloids) reported

    @joshgnosis Telecom back in the 90s had a plan for a nationally owned fibre to the premises broadband network where every Australian citizen would own an equity stake. This was before Telstra privatisation. Would be interesting to FOI those plans and compare to existing NBN.

  • ParalixFN ParalixFN🇦🇱 (@ParalixFN) reported

    @NBN_Australia @SpooksTV_ Help @Jynx100k

  • neddynoel1 Noel Miller - Proud Lefty (@neddynoel1) reported

    @NBN_Australia No thanks We have committed to mobile network. Too many problems with NBN.

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