NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 113 |
| Adelaide, SA | 33 |
| Brisbane, QLD | 82 |
| Perth, WA | 25 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 2 |
| Campbelltown, NSW | 1 |
| Melbourne, VIC | 83 |
| Hobart, TAS | 2 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 6 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 1 |
| Ballarat, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Darren (@DoodyDarren) reported@the_vocal_one @ianclarkeAU @CovfefeDnUnder Of course it applies. I never said it didn't. How much detail would you like in a single X post? The OP is claiming the NBN is obsolete. It is nothing of the sort, and the bandwidth disparity is the entire reason why, and that isn't changing anytime soon, as you say.
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Con! (@c0n_AU) reported@BeauGiles Typically, no. For the cost of a backup device/SIM/NBN or even Starlink, it would pay for itself in an hour of an outage like this!
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Gregory Briscoe-Hough (@GBH0100) reported@samstrades But he did deliver the NBN ( no bloody network) so well too!
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Mark A (@MarkA5859) reportedI really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.
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Richie_Night Owl (@richardmelb05) reported@Optus Hi Jay, I dont think you can assist me, one of your optus colleagues has told me by phone, nbn is having an unplanned outage, nbn isnt saying how long it will last
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jimmy jimmy (@sandeep05639313) reported0x84badd07170efb50f5068dd10618bd0b99379557 nbn i urgent 5000 $ plz help
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Gregory Briscoe-Hough (@GBH0100) reported@craigkellyAFEE Malcolm 22b.O results -same as NBN NO BLOODY NETWORK!
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purana (@purana) reported@NBN_Australia still cannot connect a NBN service to my mothers location. Yet it says in website its serviced by FTTN, but here we are 6+ months (3 retail providers) and still cannot get a service. They blame construction, but what happened to project planning before that :)
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Melanie Usher (@mjgal) reportedScheduled power outage and NBN outage. It’s a very Amish Monday morning.
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LambDownUnder (@LambDownUnder) reported@TheLucidyn @Batman2242 Kind of proving the point. Gov can't perceive anything. Making large Capex decisions that are supposed to be generational. It was anti competitive from the outset. Private companies (TPG notable) were prohibited from building out their own network. Regardless, I can have starlink internet now for about the same monthly price as the NBN except i didn't have to front the Capex (and debt) for it. NBN very likely has a negative ROI. I wish we judged policies by outcomes not intentions.
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Ian Clarke (@ianclarkeAU) reported@the_vocal_one @CovfefeDnUnder You’re missing the point. Wired networks pre NBN worked just fine, and still do. Every new NBN suburban / bush connection loses money. Every new Starlink customer is profitable, so it can strip away customers and NBN will slowly die. PS : I’ve been on 5G for years : 4x speed
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Mezmarr (@Mezmarr) reported@NBN_Australia @NBN_Australia still no internet. Guess I'll just tell my work that you guys will cover the losses incurred by being down.
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Rolly polly (@Rolly50Hundred) reported@B_e_n_n_y @r0ck3t23 It’s already obsolete. If you have decent 5G it’s light years ahead of NBN. Most cities don’t have proper 5G though. They think they do but it’s awful pretty much everywhere except Gold Coast.
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Kevin Metcalfe (@KevinMe49077436) reported@AlanBixter Why, we spent a fortune on the NBN, just go to the countries news service and watch it there.
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@JPVanga (@jpvenga20579) reported@jera_nichols @jackieaus @Starlink I'm Northern Beaches Sydney. The slightest change in the weather or HAARP signals - Chem Trails, all affect the signal which drops out as a result. It also drops out at 6.15pm EST most evenings. I run another NBN service in tandem as I run an internet based business from home.