NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 128 |
| Toowoomba, QLD | 1 |
| Perth, WA | 40 |
| Brisbane, QLD | 92 |
| Melbourne, VIC | 101 |
| Adelaide, SA | 40 |
| Dubbo, NSW | 4 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 9 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Hobart, TAS | 2 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 2 |
| Ballarat, VIC | 1 |
| Rosalie Plains, QLD | 1 |
| Townsville, QLD | 1 |
| Wollongong, NSW | 1 |
| Croydon, NSW | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Lawson (@Borindas_Lament) reported@NBN_Australia Another internet free night because you and Optus won't fix whatever makes our internet drop out regularly. FTTP in 2026 but we'd get better connection in South Sudan.
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Lady Alice (@PrincipalAlice) reported@JmarrMarr I watch the 5.30 NBN local news to support our local presenters. Disgusted by WIN’s decimation of us from Newcastle to the QLD border. Nine News as you say has very little to say about the positive achievements of our Government.
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Spider Mother Gwen (@GwenMotherS) reported@ClioAite Could be a nbn formating issue call ur provider and check something hasnt gone sideways with ur modems formatting or connection to the wider nbn network
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Ian Clarke (@ianclarkeAU) reported@RobertW51136192 @Slav636 The cross subsidy is exactly the point. NBN was never the right solution for outer suburbs.
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Not for you (@bcg1976) reported@BilsonhBilson The public can buy it if they want. It's a public company. I wouldn't with starlink cellular about tk come online. Just like I wouldn't have bought it's copper network off it for the NBN. How has that public turkey worked out?
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FlyingDropBear - Twatter - full of bots. (@FlyingDropBear) reported@5BNylonTip Kind of like the Coalition govt pumping FTTN tech for the NBN where we'd need Air Conditioned cabinets in the street to cool the active network gear, instead of just installing passive(ish) Fibre Optics. AU is not super intelligent when it comes to tech, from a govt perspective.
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@Juzira You really should get Full fibre NBN History does not support that view, except in Hansons micro fringe cult & within Murdochs LNP Crime Org.
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Leigh (@Leeroy1855) reported@olsod45 @BobBurn97207272 @R64862Rvan And a 20 billion dollar annual interest bill and the debt still growing unabated. THE reason your lifestyle is cratering. We are not America slick. That debt is all Labor's. When you announce major infra structure and I mean major! With zero funding put in place to fund it. As your arse is being shown the door. Which Labor does every time and requiring some else to find the money. Then your always going to be working from behind. We were debt free as Howard left office. Then along came Rudd with the NBN and Gillard with the NDIS. Announced with massive fanfare and zero funding. Granted Morrison and the idiot Turnbul didn't help either by throwing money at them. We are heading for a recession (we had to have) but you appear to have your head ensconced in a very dark place.
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Michael🧙 (@mich___l) reported@sofewcharacters @VoteLewko @2GB873 Yes it is, but Starlink is terrible in cities, built up areas, and areas with lots of tree cover. It degrades pretty significantly in bad weather. It would also be terrible with a cities worth of people connected..... network congestion is a problem for satelite solutions (similar to the mobile network). Getting rid of the nbn network would be a monumentally bad idea.
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Darren Kearney - NEON2K ! NBA2K26 (@neon76) reported@AlboMP @DeltaGoodrem @JacintaAllanMP This is a great policy for people who have been sacked, or really from another state, with how it used to be, and have to somehow pay out the whole contract? And it's not really like that for NBN or mobile internet plans and it shouldn't be like that for private rentals either, and I've maybe g9t a red flag for renting? because this has happened to me, even though I pa8d up until I left and had a dog in the shared backyard, after I had started to rent with the real estate agent, and it should then void the contract of the rental, anyway, if I was upset with the dog being in the shared backyard. And they really wanted the full contract of the rental paid out? and even with all what I've said, it be's like to be a red flag maybe for me, for possible future rentals? and I think it has a big negative, for a more secure, two year or more rental contract, which should be better, not worse, how the old rental laws, now, were. So, this is again, great Victorian Labour policies! and ones that will make do much of a difference to people, who would of been in so much of a problem, and not really realise it, with rental contracts, and it's all like kinda NBN internet plans, which is really how it should be, especially with how house prices have inflated that much anyway.
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alicefarquharson (@alicefarquson) reported@oscarcsims also very confusing policy/reg space. govt essentially renationalised Telstra infrastructure in leasing a bunch of its assets to the NBN. yet Telstra still runs emergency services, payphones, landlines - not NBN. minimal economic incentives, maximal telco corporate welfare
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peter rowe (@Prowerock1) reported@Martywa467 @VoteLewko @Starlink NBN faults are dealt with via the telcos. After four cancelled appointments by NBN after Telstra said it was an NBN issue ( it was), I bought a Telstra 5G router and threw out the NBN box. I would prefer Starlink but it has a congestion charge in our area of $700.
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Wal (@wally_waldo83) reported@ShaneOliverAMP A big part of the problem is that starting from the 2010's more of our spending now goes to megatech platforms that extract Australian revenue without the old local multiplier. When $100 went to Ford or Holden, a retailer or a local media company, a large portion recycled through local wages, suppliers, property, logistics and tax. Now when $100 goes to a global ad platform, streaming service or cloud provider much more can disappear offshore through IP, reseller fees and related party charges with far less local employment or supplier spend despite the use of infrastructure like NBN and roads. So government keeps importing demand and taxing workers harder to fund services while more private spending leaks offshore to low local footprint platforms. That extraction is not productive for our economy and is increasingly an issue, especially when profits are being offshored and Australian taxpayers are unfairly carrying the burden.
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Maverick (@Pickle2507) reported@strangerous10 Like nbn with its 40000 network outages per yea
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Ian Clarke (@ianclarkeAU) reported@DoodyDarren @CovfefeDnUnder Can NBN do this? No, and it never will. Of course wired networks, such as aarpnet are way better for some applications. The fallacy is that NBN is about technology, when it’s about a cross subsidy.
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