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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 173
Sydney, NSW 251
Adelaide, SA 99
Brisbane, QLD 109
Perth, WA 57
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 7
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Hobart, TAS 2
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MrBMYoung
    Brett Young 🇦🇺 (@MrBMYoung) reported

    @SocialPiranha3 Exactly! The power to the computer/NBN etc is running fine but pretty sure the power point I use for the sandwich maker is still out! Damn!

  • whimsical523456
    Whimsical🇦🇺 (@whimsical523456) reported from Melbourne, Victoria

    @JEChalmers You aren't creating any new private sector jobs. You aren't even investing in the private sector with public companies anymore. The last one was the ****** NBN a full generation ago now. ***** sake! Found some ******* publically owned companies and show you actually ******* support growing the economy. AND GET RID OF CGT AND INCOME TAX! Hike the GST if you need to keep the revenue the same.

  • jotepPdT
    JAY ☘️☘️☘️ (@jotepPdT) reported

    @Telstra will Telstra or NBN compensate us for the trouble? your mobile network back up is not working. i have a work to do and can’t do anything because of my internet.

  • somesomm
    Kim Bickley (@somesomm) reported

    @DodoAustralia how long is the NBN outage in Newcastle East expected to last?

  • Immo____
    ✨ Immo ✨ 🫧🌠 (@Immo____) reported

    @Zadow_ @YaseiDoubutsu I could never handle wireless that stuff drives me crazy but YES this is exactly it haha I just got it from JB while on an Ethernet cable run to hopefully solve an NBN dropping out issue

  • cornhuskerj
    jethro4445 🦉 (@cornhuskerj) reported

    So last week @Telstra rang out of the blue to ask if I had requested to change my nbn to another provider as they had received an order to transfer my service. I said no and the agent said okay he’d cancel the transfer order Then on Friday I received a message

  • The_R_a_v_e_n_
    The Raven (@The_R_a_v_e_n_) reported

    JFC NBN is absolutely dog ****. The 3rd world has better internet than this amateur backwater **** show. A monopolised racket propped up by taxpayers just like the ABC @NBN_Australia

  • con_nikitas
    Con Nikitas (@con_nikitas) reported

    @Telstra NBN it’s seen like this for 6 days I need to be able to work customers rely me as they rely on your pathetic service

  • PeterPatri67891
    Peter Patrick (@PeterPatri67891) reported

    @pikkkkaro The wifi will only improve if the internet connections are better. So the problem is the nbn network cable & fibre optics not the wifi.

  • SuthoDan2
    SuthoDan (@SuthoDan2) reported

    NBN outage on Super Saturday... This may be my villain origin story

  • loftwah
    Loftwah (@loftwah) reported

    Former Prime Minister Tony Abbott should go over and support the US and Israel himself. We won't forget the NBN.

  • MiladyJL
    ✨ 🐈‍⬛ Milady 🐈✨ (@MiladyJL) reported

    I’m so sorry but I don’t have an Internet connection right now, something has gone horribly wrong, either the new nbn box is faulty or nbn hasn’t activated my new service.. either way.. I’m not sure when I can next stream. I’m extremely upset that my isp recommended this. Gutted.

  • Michael1953_202
    Miles (@Michael1953_202) reported

    @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

  • Loza7691
    Loza (@Loza7691) reported

    @NBN_Australia Another “unplanned outage “ in Montmorency area, I really don’t think we are getting value for money. NBN is either very slow or down 😡

  • Maarten1947
    Maarten 1947 *One Man's Opinion. (@Maarten1947) reported

    And the "One Brain Cell" to solve the Fuel Crisis, they are unable to stop NDIS rorting NDIA Blowout, ASIC Issues & Blowout,NBN Billions Blowout and NetZero Blowouts and you expect them to worry about National Security as Well! Get Real.

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