NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 264 |
| Brisbane, QLD | 114 |
| Adelaide, SA | 99 |
| Perth, WA | 56 |
| Melbourne, VIC | 177 |
| Parramatta, NSW | 1 |
| Ashfield, NSW | 1 |
| Logan City, QLD | 1 |
| Ocean Shores, NSW | 1 |
| Gold Coast, QLD | 7 |
| Toormina, NSW | 1 |
| Junee, NSW | 1 |
| Portarlington, VIC | 1 |
| Geelong, VIC | 1 |
| Thirlmere, NSW | 1 |
| Hobart, TAS | 2 |
| Newcastle, NSW | 1 |
| Colac, VIC | 1 |
| Canberra, ACT | 2 |
| Bowral, NSW | 1 |
| Riddell, VIC | 1 |
| Old Bar, NSW | 1 |
| Maclean, QLD | 1 |
| Launceston, TAS | 1 |
| Warragul, VIC | 1 |
| Long Forest, VIC | 1 |
| Loch, VIC | 1 |
| Wollongong, NSW | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Cein Maloney (@MaloneyCA1) reportedSweet, first post and it's a rant. Let me just make it clear. @BelongAU Your service in my area of Varsity Lakes on the GC, QLD nbn is constantly dropping out, speeds throttled and apparently you ***** are constantly doing "maintenance in my area". Switching services asap
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Blake (@Snappy626) reported@Snailseyeview @kevinbonham 'TITY'??! ..I would have at least written 'fix the nbn' what a waste of paint! 🤨
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Mikey (@Mikey3371) reported@PaulFletcherMP @NBN_Australia Speeds are terrible & unreliable - how low down the OECD list are we for this? I see a pattern developing with the LNP government and poor reports
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Judith James (@judithajames11) reportedIt’s QT and Deputy PM #BarnabyJoyce because of #Covid times can’t answer questions via “technology” on which the Govt is touting Australia can lead the world? What? NBN not working? Don’t hold hopes for our success in Climate change, relying on technology!
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P (@P87794158) reported@QuentinDempster NBN got paid to replace copper. But they elected to let their contractors to decide The broken rotting hulk of the copper network, had 30+ years of using the wrong product to join copper cable ie the scotch loc Even 3M asked them where they got that stupid idea from! Nbn shld pay
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💧BlotReport (@BlotReport) reported@NBN_Australia Yep; we did. Needed to get rid of the filter on the phone line. It was that which caused the problem. Now download/upload speeds are 53.8/18.4 Mbps.
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SMH (@smh_ch) reported@Variniabythesea @MafaldaActually @JaquelineOutram So if I have to do it and have no form (must have thrown it in the bin) can I do it online? And If so what if this crap NBN doesn’t cope? I’ll get a fine?
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Scott (@scott_thewspot) reported@sirdansmith When the nbn techs said they needed to dig a trench through my lawn and garden, I told them I'd get my shovel and help.
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stormy (@st0rmygod) reported@TeamGallium @NBN_Australia fix my fcking wifi give me 0 ping cnt im averaging 50 then spike to 1,000 for no reason are you guys ddosing yoursleves?
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Cein Maloney (@MaloneyCA1) reported@belongau No idea how you guys are in business when your service for the nbn is so rubbish i wish it was worse than your customer service! Only through messages online, no phone, no f2f, just replies within 24 hours. Sad state of a company clearly not putting customers above $$
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Tara #SaveSense8 #Boycott@gladysb (@Aussietranstara) reported@Telstra even if that is Telstra. Because we all get those phone calls that start of we are the NBN and then say, oh we are Telstra, we control the whole internet in Australia. Yeah you know the call. Just hang up and log into your customer portal or give Telstra a call o
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EOD (@EODBruz) reported**** NBN AND OPTUS
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ً (@OBVIOUSLOR) reported@NBN_Australia fix the ******* wifi
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David (@spiderspun) reported@NBN_Australia I'm sorry you guys have to deal with this kinda crap, though. I can't imagine how many complaints you/AusPost/Amazon get from these kinds of scams.
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ً (@OBVIOUSLOR) reportedNBN **** TODAY IM NOT HERE FOR IT
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