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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 47
Perth, WA 53
Melbourne, VIC 109
Arumpo, NSW 4
Sydney, NSW 192
Holmesville, NSW 1
Brisbane, QLD 89
Warragul, VIC 1
Cairns, QLD 1
Hobart, TAS 2
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 3
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @robb_j_m What type of connection do you have? Anything with the copper in it such as fttn, fttc and HFC are allowed to drop out about 5 times per day and nbn don't consider it a fault. Fttp is much more reliable and only drops if there's network maintenance

  • Lilens
    Lilen (@Lilens) reported

    @chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me

  • TitanMarsGods
    Titan (@TitanMarsGods) reported

    @NBN_Australia I need help and my ISP Superloop said you canceled my appointment today. My service has been down all weekend and I need immediate resolution. Please try to be less incompetent given the billions of tax we waste on your service.

  • yeah_naa_maybe
    yeah, naa (@yeah_naa_maybe) reported

    @NBN_Australia internet down for 20 hours in east subs of sydney. WTF no updates, silence. what the hell is going on. @Optus @optus_help

  • Dipenspeaks
    Dipen Patel (@Dipenspeaks) reported

    @Zacknarltree Worst ping ever to be seen .. only on tangerine NBN

  • StanleyEb27103
    StanleyEB27103 (@StanleyEb27103) reported

    @JayJay1094727 @eevblog It's the other way around really, they would love to provide a service over their own infrastructure at higher margins than wholesaling nbn

  • IainRusty
    Rusty (@IainRusty) reported

    @robb_j_m Just signed for Starlink. $49/m for 4 months and $69/m after. **** the NBN

  • JoshJPD9
    Josh (@JoshJPD9) reported

    @NBN_Australia whats up with the all day outage in 2138 NSW??? All bloody day it's been out. Fix it ASAP PLEASE!

  • kaijuergs
    rustikalfox 🌿 (@kaijuergs) reported

    wasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀

  • tk_bulba
    TK (@tk_bulba) reported

    After numerous issues with @Telstra NBN were decided to give @Aussie_BB a try. Never again. For a company that prides itself on customer support this is the worst connection experience I’ve encountered. Allegedly now an NBN wide issue is preventing new connections.

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    @robb_j_m live beyond NBN only about 150k from Melbourne had dial up originally then adsl2 but no home net for years despite paying for access now only mobilenet & my phone one of many network blocked that was January when irl the roadside letterbox disappeared #offline

  • hoskyidiots
    ADAMan 🧫🧠 (@hoskyidiots) reported

    @craigkellyAFEE @Sauronlordking Free internet would be cheaper than FTA TV FTA TV (FY2025-26) Total estimated annual government expenditure/support on all FTA TV A$1.64 billion NBN Financial year 2025, ended 30 June 2025), NBN Co’s total operating expenses were approximately A$1.6 billion.

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @LooksDodgy @robb_j_m was on nbn fixed wireless, got tired of the outages and billing issues with my ISP, shifted to starlink. faster, far less outages and almost identical price. as a bonus starlink bills once per month, former isp billed every 28 days. that's nearly $100 a year less.

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • BrettS69
    bob (@BrettS69) reported

    @EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.

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