NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 113 |
| Adelaide, SA | 32 |
| Brisbane, QLD | 81 |
| Perth, WA | 23 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 2 |
| Campbelltown, NSW | 1 |
| Melbourne, VIC | 83 |
| Hobart, TAS | 2 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 6 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 1 |
| Ballarat, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
The Policy Guy (@negativevortex_) reported@OzHempRocks @MarkoMatvikov 1/3 The latent, already eligible scenario Well, welcome to the world of whacky PBO estimations, eh? Let me see – so PBO are not to be trusted to estimate NBN, NDIS, Snowy 2.0, nuclear (etc) – but we trust them here? I see.... Let’s look at their stats and I’ll explain them to you for your benefit. This is how you come to quote the ‘uptake’ figure. See embedded table. So here is the 26% quoted as being ‘eligible’, or what you call uptake. But here is where that gets problematic. 1. Your optimum scenario relies on someone having $0 income. They’re not even filing an ITR! The $0 scenario does not apply to PBO modelling, as they’re not in that cohort at C, which drives D & then E. 2. Of greater relevance - of that 26%, this cohort includes any permutation of incomes for couples, the overwhelming majority of whom: a. Are eligible but earning in the same tax brackets (eg $45K and $75K, or $80K and $130K, or $200K and $200K) and hence receive no benefit at all, or b. Are in different tax brackets but are both at the lower end of the income scale (eg one at $40K the other at $60K – moderates out to $50K apiece saving $500) c. Are in different tax brackets, earning good incomes, but where the disparity is insignificant (eg one at $75K, the other at $150K – a saving of $1200) Of the ‘eligible’ pool of 26% of tax filers or 16% of the population, most of them receive $0 benefit as they ARE eligible but are both in the same tax bracket (2a). A large proportion end up with ‘something, but not material’. Before anyone jumps down my throat, consider this – the ALP’s WATO policy due to commence 2027 is $250 per person, so either; - ON does intend to continue WATO, which just further piles the burden on the tax system or - ON rescinds this, and most people (90% of income tax filers) are actually worse off. See example 2b above. They’d be no better off. So, I presume ON will inherit the (dubious) WATO and add IS (income splitting) into the mix. We just end up with a ludicrously over-engineered tax system. Punchline - we end up with between 1-3% of the population who receive a material benefit. It is probably closer to 2.5% of the voting population. Many parents will think they are eligible but end up receiving nothing. Which is the essence of populist policy. Let me be honest – the ALP WATO is fairer, simpler, and better. So, you either inherit it and over-engineer the system or discard it and wear the ire of the population. Or take my advice and engineer a far better, fit for purpose, future proofed model.
-
Cdbrown (@BrowntownBrew) reported@UrbanHubbard @TheLucidyn @Batman2242 A fibre network was a sound investment. It's the part of the #nbn that's actually profitable. But the libs killed the economics when they tried to reuse the crippled copper. Meanwhile Turnbull was investing in fibre rollouts in Europe
-
Nonny (@nonnygb) reported@Jenbox360 Nah that's not torture... I've finally convinced my ISP & NBN here there's an issue with my fibre connection with 40+ dropouts a day. It's taken them a month & 4 callouts to finally accept it's not my hardware or within my property. I was losing my mind.
-
Umai NUTTERS (@Umai_NUTTERS) reportedWas going to shock those who wondered why ive been offline for a month after the last internet issue and go New Financial Year New Stream, but alas the weather decided it was going to flood where the NBN lines run. I can download... just, upload is dreadful so RIP
-
Richie_Night Owl (@richardmelb05) reported@Optus Hi Jay, I dont think you can assist me, one of your optus colleagues has told me by phone, nbn is having an unplanned outage, nbn isnt saying how long it will last
-
Lynx Raide ¤ レイデ•リンクス (@LynxRaide) reportedOkay plan from here is 4G dongle until my Starlink is delivered and installed. Didn't really want this option but kinda got no choice cause NBN is stupid how they run things.
-
ProudWhiteAustralian (@proudwhiteozzy) reportedAustralia is such a third world ********! Albanese has flooded this country with parasites, couple that with the fact that every nbn crew I see is full of browns and blacks, explains why I pay a **** ton of money for ******* dial-up speed Internet in 2026. JFC.
-
iamfee (@fairies4one) reported@Batman2242 Our nbn network is a joke!
-
Rain (@AussieBromo) reported$58.10 is Aussie Broadband's "special 6 months price". For 25mbps down, 10mbps up... Meanwhile Amaysim's offer is $30 a month for 6 months. It's so retarded. The NBN/gov should be ashamed of themselves. Cost of access is way too high and it's causing ridiculous market behaviour.
-
Brent Hodgson (@BrentHodgson) reported@geofiasco @DHughesy @aaronsmith Aside: Whether the Telstra sale was ultimately a windfall is contested. It raised $60bn to sell the assets, then we spent $60bn on NBN Co just to regain access to the assets sold and duplicate/upgrade the network we sold - and Telstra has paid something like $80-85bn in shareholder dividends along the way. In many respects, NBN shouldn't exist. It should have been the $80-85bn in "shareholder dividends" to the Public Owner that paid for the fibres to be laid - not a $60bn investment after a $60bn sale. But NBN was forced to be created after a now-shareholder-owned Telstra responded to how it might build a national broadband network with a non-compliant 12 page letter effectively saying "we won't - the copper wires are our privately-owned monopoly and we want to protect our market monopoly".
-
Mick Kase (@MickKase) reported@TruthdriverOn Telstra is a dinosaur. The sooner Australia realises this, the better. The NBN has been a sad episode in Australia's history and continues to be. Snowy 2.0 is a disaster and will continue to cost Millions and may not even operate. Federal Gov. is the problem. Are you awake yet!
-
Peter Leversha (@PeterLeversha) reported@Johnuh9d @AvidCommentator The NBN is expensive crap. The NDIS has turned into a complete rort. The GFC was an American housing crisis that had very little to to do with us. The pandemic was an over reaction. They've blown the lot. Money wasted with zero return on investment. Both parties are responsible for this mess and all I see for the future is higher unemployment and a low currency. It's going to be a double whammy. We are already in a per capita recession. The country needs some serious reform and it needs it right now..
-
Raymond McKeown (@RaymondKeown3) reported@Rexdinasaur I worked with Conroy on the original NBN & built the first site in Kiama, it was a disaster, it cost Transgrid $10 million, not one of NBN management had ever built a network, they had no idea, never understood the unique properties of Fibre cable, Conroy would simply not listen, one deal he did cost $800 million as a stuff up, I walked away & said to my people, everyone of our competitors will chase this, lets chase the business they ignore.
-
Nicole Lazarou🇦🇺🇮🇱✡️ (@nicole_lazarou) reported@QuentinDempster NBN sucks. Australia has third world internet. Starlink rocks. Loser.
-
Jess 🤍💚 (@matildaismine) reported@1RogerWoodward @RoguestGypsy @Telstra Dude it's not wide spread for nbn... it's telstras mobile service... only very few are having issues with nbn