NBN Outage Map

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

NBN Most Affected Locations

Outage reports and issues in the past 15 days originated from:

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • Mandee (@mandee008) reported

    @NBN_Australia while connecting another apartment you have just disconnected our NBN. Not our service provider your nbn installer

  • Aaron Colgan (@25azza25) reported

    @mattjcan Nation building? Roads are nation building. A high speed rail network would be nation building. The NBN was (supposed to be) nation building. This is a big, unnecessary hole in the ground to make a couple of rich people slightly richer and contribute to environmental destruction.

  • Joybrata Banerjee (@j_banerjee) reported

    @jessicamj26 Yeah. We bought a 4G modem for the 5 months it took us to get NBN. Can let you borrow it indefinitely as we don't need it anymore. Works with any network just insert a Sim card.

  • 𝐁𝐑𝐈𝐒𝐕𝐄𝐆𝐀𝐗𝐄 ™ ❌ (@Quanterrific) reported

    @MPX_Trader @Optus Any decent trader with half a brain has internet redundancies IE More than 1 source of internet . i have NBN , 4g fixed and 5g mobile hotspot avaiable to use if one goes down . I also have UPS for power outages . Lift your game

  • Tim (@OSyTim) reported

    @elonmusk Can you please drop the price for Starlink It is way too expensive in Australia We can get $69 a month satellite NBN already Hardware $709.00 Service $139.00 /mo Shipping & Handling $100.00 Est. Tax $73.54 Due Today $139.00

  • Dave Matthews (@madivad) reported

    Internet down & @AussieBroadband can see a physical connection, have DSL sync, just no data. Nothing wrong with our account. We’re not the only business without a connection. Seems to be @NBN_Australia issue but they can’t investigate for 5 days. No outages listed. What gives?

  • 💧⌛ 🌏 It is an emergency 🌡🌪🔥❄ (@offtrack350) reported

    @mrbenjaminlaw @Activ8mesocial Ours was down, running on mobile connection for over a week, 2 days on trouble shooting messages with Telstra with about 8 technicians. Outage search showed nothing Finally the referred to NBN for tests Back on in 20 minutes

  • Daniel (@Daniel13971686) reported

    @damoaus @Aussie_BB @launtel Without a doubt ABB has lost the plot they won't log a network fault with NBN that "Fan" at Gorden exchange in ACT is using the backup path and not the main path and has increased latency after the maintenance on 2-3rd of March very disappointed.

  • Christian Meier (@hoser_meier) reported

    @Telstra There's already been a tech out to confirm my home network is not the issue. Your troubleshooting tools don't diagnose NBN line faults, so it's a redundant exercise. Or are saying it's Telstra's official position on the matter, that the router affects the NBN modem?

  • Christian Meier (@hoser_meier) reported

    @Telstra Actually there are widespread issues in my area if you look at the number of unplanned outages and network updates over the past few weeks. And your troubleshooting doesn't cover the NBN modem dropping it's connection, this is not a home network issue. Try harder

  • Chris Gates (@Chris_Gates_Syd) reported

    @Rich_In_Syd It could be your building with the connection in the basement. Have found it better to get one Telstra shared data service and be totally mobile. My 4G 80GB service shared across devices is about $70 per month - when you work it out that's better than NBN + Mobile

  • tk (@muntedpea) reported

    @NBN_Australia Hey Darren, wanted me to confirm my surname & contact info. Asked what hardware I had for my appt. Still unsure if she was from NBN or not. DM’d my service address to you guys. Ps. TPG is my isp & it’s been about 10 weeks since i’ve applied to get NBN and still not connected 😓

  • PhoenixDown (@Ph0en1xdown) reported

    @Anirkedparakeet Yeah it just went down, looked at a few providers sites and it says there's some sort of NBN maintinence for the next 6 hours

  • Rick Harris (@RickFHarris) reported

    @KimClar43371886 @noplaceforsheep Numbers are attached to SIMs, not phones🙄 Libs never understood technology or much of the world around them for that matter (NBN, Google, FB, etc). Attempting to clean up his Wiki page, painting himself out of time/place away from the ****, with no thought to the edit trail.

  • Catherine Zhang (@catyqzhang) reported

    Modem has been on the backup 4G since NBN service maintenance since 25/2/21 at Pacific Pines #pacpines, check #telstraoutages shows no interruptions. Called #telstrafault on 26/2 and 1/3, ensured the service would be back on that night. Rubbish. @Telstra @NBN_Australia

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