NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 88 |
| Brisbane, QLD | 60 |
| Melbourne, VIC | 61 |
| Bundaberg, QLD | 1 |
| Adelaide, SA | 28 |
| Perth, WA | 20 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 1 |
| Campbelltown, NSW | 1 |
| Hobart, TAS | 1 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 3 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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M 🦋🦋🦋🦋🦋 (@ThatAussieMel) reportedSo much for being notified of when the team were coming @NBN_Australia now I don’t know what’s happening with my connection as I’m interstate and my mum couldn’t hang around to see out what they were doing.
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reportedMy @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.
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Jonathan Wilson (@jfwfreo) reported@immyonboard @Telstra If you are talking about NBN, there are many choices of ISPs that are superior to Telstra. If you need mobile, anyone on the Vodafone network is probably the best (seems to be the most reliable of the 3 networks)
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Andrew Godman (@Andrew_Godman) reported@fjzeit And to think Labor just wanted to build this for the same cost the Libs spend 😜 I won’t forgive them given I had really bad non nbn internet during the start of Covid while I had to work from home
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Catherine (@Catheri09875779) reported@22thinkinggirl I tripped on a footpath in a Brisbane suburb,because it had been raised and not put back correctly by the NBN,the council fixed it that afternoon.Councils work,the problem is these are state roads in Victoria.Should the councils be asked to help out the new state government to get this major problem to a manageable level.
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🇳🇬Inemesit Affia 07037900827................🇳🇬 (@inemesitaffia) reported@edcruzX @cb_doge @Starlink It's cheaper than the NBN solution
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Richie_Night Owl (@richardmelb05) reportedJust got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last
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Cattom (@TCatley) reported@Adam_and_EVs My friend just followed me to do the same. NBN is terrible. If we had proper fibre probably a different situation but
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jaded ( ジェイドフィッシュア ) (@jadedfissure) reported@realRick_AUS Out in rural NSW, the max I could get was 50Mbps. And it took 3 months and a really good tech - (who got silenced) to tell me that they had a broken cable on my run and they needed to rerun the cables for about 50 feet. 7 visits I think I have 3 months with nothing before that! And every time it rained, I lost connection for hours I was the middle of the work day. Aussie Broadband were the only ones who kept me sane - NBN itself was (and is) rubbish, but Aussie was amazing.
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Ray malicai (@RMalicai) reported@TheKouk Absolute bullshit, we were 0 under Howard, then 747 went big, Gillard and Rudd again, nbn commitments etc. Abbott slowed it down then Morrison due mostly to covid made it jump and now albo and jimflation have rocked it past 1t. You clowns can’t count
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Matt Finch (@MattFinch484805) reported@TheAusInstitute Malcolm wants to defend the country with Dorkas. Like his Dorky garbage NBN and Snowy snowflake grift. You can bet whatever Malcom here is advocating for his face will be deep in the trough
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Doug (@Doug39270057204) reported@Batman2242 And starlink actually works. Our nbn connection is garbage.
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pigways (@pigways) reported@BrowntownBrew @Batman2242 NBN Sats crowded out all private investment. Even it's rollout was ill considered, eg shutting down the interim satellite during the wet season 😳 Specifically what NBN requirements can't be met by starlink ? 🤔 Starlink has ~250k residential subs, 350k total. NBN 300k total.
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Bill O’Slarty-Bartfast (@Klaartu) reported@isaacfloyd13 @johngar45721 And the NBN ****-up was the LNP trying to protect Murdoch.
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Never vote LNP. (@LNPvoterfail) reported@GusLefty The LNP let the NDIS run away. Deliberately in an attempt to make it unsustainable and shut it down. It's what they do. Medicare. NBN. Veterans. Robodebt.