NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 134 |
| Perth, WA | 41 |
| Brisbane, QLD | 99 |
| Melbourne, VIC | 102 |
| Adelaide, SA | 41 |
| Dubbo, NSW | 4 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 9 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Hobart, TAS | 2 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 2 |
| Ballarat, VIC | 1 |
| Rosalie Plains, QLD | 1 |
| Townsville, QLD | 1 |
| Wollongong, NSW | 1 |
| Croydon, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Gilbert (@gilbongw) reported@AlboMP @narendramodi Operating 7/11 stores, NBN linesmen and service stations. Hey but what about your electrict vehicles as you put it? You buy everythink from China, that’s a bit unfair to Indja.
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Shane (@bigRD73) reported@blowingtom2 @SenSHenderson It would be as bad as NBN co if they didn't.
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@FannyFitch Maybe they need to go back to the fail-safe future, using Labors' Full Fibre NBN, that Vested Interests installed the LNP Crime Org Puppet Junta to nobble with stone age Copper. It operated well, for over 65 years, even on iron age Copper, before being sent into the cloud.
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Not for you (@bcg1976) reported@BilsonhBilson The public can buy it if they want. It's a public company. I wouldn't with starlink cellular about tk come online. Just like I wouldn't have bought it's copper network off it for the NBN. How has that public turkey worked out?
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Nicole Lazarou🇦🇺🇮🇱✡️ (@nicole_lazarou) reported@QuentinDempster NBN sucks. Australia has third world internet. Starlink rocks. Loser.
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Kayeos (@Kayeos3) reported@Davemcl70700812 @lesstenny You didn't listen during her speach or read any policies. Clearly stated that the country wouldn't be affected. Other systems can easily be put in place. Besides, majority of farmers have satellite internet because they didn't receive broadband or the NBN. **** you lie a lot.
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DissentingSkeptic (@DissentingS) reported@QuentinDempster Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.
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Tom Baker (@Duckimusprime) reported@Poolwithaswan @viii_nix Labor has been terrible with digital freedom. There was Stephen Conroy and the great Australian firewall during the Rudd-Gillard-Rudd. We were looking at getting a great fibre to the home NBN, that would've been utterly crippled by the government mandated filtering.
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Ian Clarke (@ianclarkeAU) reported@DoodyDarren @CovfefeDnUnder Can NBN do this? No, and it never will. Of course wired networks, such as aarpnet are way better for some applications. The fallacy is that NBN is about technology, when it’s about a cross subsidy.
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ich bin RAT seeking (@pjhmccann65) reported@smith_johnxxxx @Sauronlordking @VDejan0000 NBN was not a '**** up', until Abbott became PM.
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DissentingSkeptic (@DissentingS) reportedAustralia has free fibre internet. Nobody needs high latency satellite garbage in fibre areas. Being inflicted with Kband wireless radiation that could well be CIA subliminal messaging mind control signals like mobile is. Overbuilding NBN fibre should be prevented and ridiculous.
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Tim (@ttmoari) reported@SydneyCityTV Those horrendous pins are still being worn. WIN News’ product is piss poor compared to NBN News. But the latter will probably become rubbish in time.
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The Solitary Reaper @YonSolitary is my old account (@ContactVVR) reported@Celicagirl6 @johncurtin @VodafoneAU Thank you 🙏 Hope you also got connectivity back. My nbn was working. I was thinking of cancelling it & sticking with VodaFail coz nbn is too expensive. Thank God i didnt cancel it. I would have been left with no way to even verify if the problem was with my phone or VodaFail
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purana (@purana) reportedAll I want from an RSP is suitable communication on why the service cannot be connected, and the timeframe in which the condition stopping it from being connected resolved. How hard is it to get decent feedback from the NBN co processes.
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Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported@optus_help why does the Internet NBN keep dropping out in Baulkham Hills it's been doing it since last night around 7 pm non-stop every five minutes now it won't reconnect is there an outage please tell me ?