NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 268
Sydney, NSW 250
Adelaide, SA 174
Brisbane, QLD 169
Perth, WA 60
Rosalie Plains, QLD 3
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Riddell, VIC 1
Old Bar, NSW 1
Canberra, ACT 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DoodyDarren Darren (@DoodyDarren) reported

    @bollgare @BurkeHellibee @AlboMP But that is a lie. Business don't do it better and cheaper. And they don't do it for everyone unless it is profitable. NBN does it because it is a social good. Profitable or not, they service as many as they can. Only government can do that.

  • DoodyDarren Darren (@DoodyDarren) reported

    @bollgare @BurkeHellibee @AlboMP How wrong can you be? * Not obsolete. * Has only "failed" where the coalition nobbled it. * More expensive than what, exactly? * It is available to the vast majority of homes. Mobile coverage is all PRIVATE. Any issues there are 100% unrelated to the PUBLIC NBN.

  • bollgare Matt (@bollgare) reported

    @DoodyDarren @BurkeHellibee @AlboMP City people already had cable internet. Out in the sticks they still have trouble providing NBN. I could not get it in Noosa. I had to use Mobile.

  • philbuck2 phil buck (@philbuck2) reported

    @MrKRudd When the management of the NBN are on million dollar salaries and getting bonuses for doing nothing, how could it possibly be for the poor? It should be free, our taxes paid for it.

  • AlexDGlengarry Alex McDonnel (@AlexDGlengarry) reported

    The area where I live is 1 of 6 in Qld getting NBN fibre to the property in yesterday's govt announcement. We get reasonable service with FTTN at our house, but many places in Sunny Coast hinterland get poor or even no internet (or mobile phone) coverage.

  • bollgare Matt (@bollgare) reported

    @DoodyDarren @BurkeHellibee @AlboMP NBN failed then. Plenty of spots on sunshine coast have no mobile network.

  • CazThomas8 CT Scamping (@CazThomas8) reported

    @suren_senat @MrKRudd Don't let facts get in the way of FTTN omnishambles that has cost more and delivered a slower & more unstable NBN. The original plan was right, as the previous Lib Minister coincided by changing back to it. The lies, mistruths and farcical decade of a wasted opportunity.

  • DoodyDarren Darren (@DoodyDarren) reported

    @bollgare @BurkeHellibee @AlboMP No, because I suggested LEO satellite when I suggested you wanted NBN to compete with Musk. You rejected it. It doesn't prove your point at all. Also, it's capacity is limited. The alternative is geosynchronous satellite, which we already have and is TERRIBLE.

  • James57498470 James (@James57498470) reported

    @TheAusInstitute @JoshButler Only 5x the original cost of the NBN. They're definitely appreciating the stories behind it. If anything I think they want it to become a bigger issue so they "have no choice" but to change it. They're now fuelling the debate against it themselves.

  • MikeTho88035737 Reality Bites (@MikeTho88035737) reported

    @AlboMP In Williamstown, 7km from Melbourne CBD, maximum NBN speeds are are 15Mbps down load and 4Mbps upload! It’s an embarrassment!

  • DoodyDarren Darren (@DoodyDarren) reported

    @bollgare @BurkeHellibee @AlboMP Again you have it backwards. 1. The internet is now an essential service. Everyone must have access. Government and private services alike have moved most customer functions online. 2. NBN doesn't roll out only to profitable areas. That's the great thing about public utilities.

  • DoodyDarren Darren (@DoodyDarren) reported

    @bollgare @BurkeHellibee @AlboMP Bollocks. I frame it from a technology and social standpoint. I had "internet" before there even was a public internet. Dial-up. Bulletin boards and remote work (in the age of dumb terminals). The NBN brought decent internet to places that never had it.

  • Sad_Mushroom Kellie Brown (@Sad_Mushroom) reported

    @RyanWil62993886 @AlboMP Pardon? I think we should be able to get the same NBN that the majority of Australians have access to. That was the promise wasn't it? Now we are told 'too bad' pay extra for satellite or go without.

  • DoodyDarren Darren (@DoodyDarren) reported

    @bollgare @BurkeHellibee @AlboMP The "issue at hand" is you said the NBN is obsolete, which is utter bollocks.

  • Sad_Mushroom Kellie Brown (@Sad_Mushroom) reported

    @RyanWil62993886 @AlboMP LOL I used to live in town and had NBN..now I am staying out of town and there is no NBN available. Yes we could get satellite NBN but the cost is ridiculous. Yes I have a mobile phone but we are in a 'bad spot' so it cuts in and out.

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