NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 268
Sydney, NSW 251
Adelaide, SA 174
Brisbane, QLD 169
Perth, WA 60
Rosalie Plains, QLD 3
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Riddell, VIC 1
Old Bar, NSW 1
Canberra, ACT 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AviOrski AvSteR (@AviOrski) reported

    Incredibly frustrated with @NBN_Australia - 4+ days with no internet. No updates, no eta. Just see ‘network degradation’. My provider @Telstra has no updates. Impossible to live and work without this basic function. HELP

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @KingsleyMesner @MrKRudd @10NewsFirst All the issues are down to LNP changing the direction and rolling out an expensive dud network. For it to be valuable NBN is removing the LNP tech and replacing with all fibre. Look at NZ at what we could have had if LNP didn't mess it up. #nbn

  • JamesBruce2202 James Bruce (@JamesBruce2202) reported

    Waited 8 days for @NBN_Australia to come, only to find out after the fact that there was no appointment. @Telstra never thought to tell me. So I’ll wait another week for (probably) the same thing again. Anyone looking for internet AVOID @Telstra!!

  • Misty_TTM Misty Rose 🏳️‍⚧️✊ (@Misty_TTM) reported

    God I ******* hate the NBN I have stuff I need to do, and yet, the network is down Goddamnit

  • DontrishTrish Trish (@DontrishTrish) reported

    @Connundrum54 YOU have a very very POOR memory. Krudd wanted the better end of the NBN , the LIEberal prostituted the process and gave Australians **** NBN. now run away and check the facts in relation to and stop becoming just another LYING LIEberal

  • ThiagoVMMoura Thiago Moura (@ThiagoVMMoura) reported

    @BelongAU @NBN_Australia internet down again at my home since 6PM and the site doesn't mention any outage. This is happening very frequently, last time was less than 30 days it took 4 days to be restored... Lane cove 2066

  • spikey_cat Spikey_cat 🔜 FURDU (@spikey_cat) reported

    @HYP3RSTRIKE Telstra 5G backup when NBN goes down.. I think your Optus representative needs to be replaced lmao

  • Lt_P_Mitchell Corey Cook (@Lt_P_Mitchell) reported

    Just received a call from "02 3800 4035" in Bowral, NSW. Telling me that my NBN service is causing issues on the network. The lady politely asked me to put the call on speaker, so that I could look up the error. When I asked if she wanted the call on speaker and said "Yes, yes".

  • NudsTV Nuds94 (@NudsTV) reported

    Having no issues with my net working from home, quickly duck out to go get some lunch and on the way back i see @NBN_Australia down in the whole at the end of our street... 10 mins later internet goes out and been down now for like 8 hours :) love it

  • peowpeowpeow PeowPeow (@peowpeowpeow) reported

    @VodafoneAU been on hold for 1.5 hours Nbn down and backup 4G not working

  • LeOtte3000 LEOTTE ❄️ 🇦🇺🇸🇪🇦🇷 (@LeOtte3000) reported

    @Yieki1 @Aussie_BB Our NBN box got damaged. We have no internet until at least Monday, my sons suffering greatly. I swear lightning hit our house it was deafening and terrifying! My poor doggie was beside herself

  • Lachlan_Mc Lachlan 888 (@Lachlan_Mc) reported

    @bcg1976 honestly the prices for a 2 bed is the same as a shared bathroom in a sharehouse in Brisbane wonder how **** the NBN is?

  • AspenSilvertide Aspen Brown (@AspenSilvertide) reported

    @katebcarp Such a bummer! I loved Zencaster when doing NBN, and it never failed!! Sorry to hear about the interview!

  • brendan93261613 brendan brown (@brendan93261613) reported

    What is going on at foxtel now no service because of nbn ??

  • amoloch007 Amo (@amoloch007) reported

    @NBN_Australia Please fix our NBN in Dandenong

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