NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 274
Sydney, NSW 261
Adelaide, SA 174
Brisbane, QLD 170
Perth, WA 57
Rosalie Plains, QLD 3
Canberra, ACT 2
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AhillfromOZ Ahillfromoz (@AhillfromOZ) reported

    NBN outage for my suburb since 1115am.. starlink still up so unfortunately no day off work :(

  • TPG_Telecom TPG (@TPG_Telecom) reported

    We are aware of an issue impacting connectivity across mobile, home broadband and NBN in Tasmania due to third party cable issues. Customers may have limited or no service at this time. We are working with the cable operator to restore services as quickly as possible.

  • BushrangerBrady Matthew Brady (@BushrangerBrady) reported

    WTF? NBN down statewide for Tassie! Some nuffy in Victoria didn’t dial before he dug! 🤬🤬🤬 #Chaos #Anger #Disbelief

  • richiektfantas RC (@richiektfantas) reported

    @SkyNewsAust Victorian NBN not working either or just me…🤔

  • rhath127 Richie (@rhath127) reported

    @VodafoneAU Hey guys is NBN in Caroline Springs 3023 down? My service is running on 4G at the moment and won’t connect to NBN.

  • murdriggs Martin Gibson (@murdriggs) reported

    Update: Still have power Still have food Still not raining Flood waters Still very high so Still cannot get to work. Lost connection to the NBN last night & the mobile networks are very very poor. (Had to go for a walk to get enough reception for data) Frustrated but ok.

  • LS__Fish LS Fish15 🇦🇺🏳️‍🌈 (@LS__Fish) reported

    I ******* hate the NBN. If only they had decided to get it right to start with, maybe we wouldn’t have a statewide outage... Hospitals and all affected!

  • WaangV Waang Valkyrie (@WaangV) reported

    @Carmilla5 well, you announce "support war", and not going to get retaliated, isn't normal? BUT, the NBN just basiclly crap plan, I just leave it here/

  • Bob64St 💉💉💉 ⨋🌈 ♿ (@Bob64St) reported

    @TPG_Telecom I was told the previous NBN outage is fixed but still not working after 7 hours. Yes I've turned it on and off several times.

  • Bob64St 💉💉💉 ⨋🌈 ♿ (@Bob64St) reported

    @NBN_Australia waiting since 1030am for outage to be fixed. Told it was working. Still not working. Yes I've turned it and modem off and on several times.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @JacobAnderson29 They will be able to troubleshoot and perform line testing. If need be, they’ll reach out to nbn on your behalf for any further assistance. Let us know how you go. Jacob, if anyone at your premises relies on any critical service devices such as a medical alarm 2/3

  • palenord skipjack 🐟 (@palenord) reported

    Internet is uh. Not happening. NBN dropout apparently. Unsure if this tweet will even post on mobile data. Although it's amazing the amount of internet related things I've attempted to do despite knowing it's down.

  • iiNet iiNet (@iiNet) reported

    We are aware of an issue impacting connectivity across mobile, home broadband and NBN in Tasmania due to third party cable issues. Customers may have limited or no service at this time. We are working with the cable operator to restore services as quickly as possible.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @JacobAnderson29 Hi Jacob, thanks for reaching out to us, no, that’s not good, it looks like there may be a line fault or problem affecting the nbn connection box. We recommend turning the power to the nbn connection box and then contacting your phone and internet provider. 1/3

  • brimblecombe Kathryn Brimblecombe-Fox (@brimblecombe) reported

    My experience w Brisbane flood-when power went out in 2011 flood, we still had landlines. Now with NBN=issue is charging a mob in power blackout! Some say-use car to charge-but wotif parked on hI ground+running dan battery! There’s now less resilience w all comms reliant on elec

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