NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 300
Sydney, NSW 235
Melbourne, VIC 196
Adelaide, SA 78
Perth, WA 54
Gold Coast, QLD 6
Canberra, ACT 4
Ballarat, VIC 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Upper Caboollure, QLD 1
Orange, NSW 1
Sunshine Coast, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1
Bordertown, SA 1
Thirlmere, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Wippeyy Reign Wippey (@Wippeyy) reported

    @itsWemo @NBN_Australia Wtf that’s so ridiculous

  • jomagoo68 Magoo (@jomagoo68) reported

    @TruthdriverOn @JEChalmers Facts about the "trillion dollar debt": 2007 - Labor inherited $20B credit 2013 - Labor left $300B+ debt plus ongoing legislated but unfuded expenditure for NDIS, NBN, school halls, pink bats, etc 2019 - Libs brought down surplus budget 2020 - Covid required huge expenditure.../2

  • paigezpage PaigeZ (@paigezpage) reported

    .@Optus there is an NBN problem in 2216. Tried to report through app but couldn’t. Your outage page needs updating. All neighbours having same issue, it’s all over local FB pages.

  • spectrokov spectrokov (@spectrokov) reported

    I think the Coalition's NBN plan he's stuck in my tweet because I still have no idea how much time to fix it what was JK Rowling does dialogue well

  • EricAnderson41 Eric Anderson (@EricAnderson41) reported

    @NBN_Australia are there issues in Bondi Beach as I have been down for a couple of hours now

  • Tpz_az 𝕋𝕡𝕫 (@Tpz_az) reported

    @Telstra im having issues with my nbn modem, the light goes to blue and i can only restore it for 24 hours to go to green by waiting 4 hours and unplugging and plugging the thing in, then the exact time next day its fixed, it goes back to blue

  • galzig121 Tony Willson (@galzig121) reported

    @TurnbullMalcolm & @HonTonyAbbott are responsible for perhaps the worst infrastructure disaster in our history. They should be limited to dial up speed net access for eternity. #nbn

  • dean_harris Dean Harris (@dean_harris) reported

    NBN stands for "Never working Broadband Network". It spends more time down than up 🙃 @NBN_Australia

  • veromeanstruth allan (@veromeanstruth) reported

    @kerruth01 Got told by a scammer my NBN had a fault could you turn on your computer Me "ok" I didn't and he told to type in a link I told him its not working perhaps because the NBN is faulty and I don't have a computer or the NBN. He hung up and I won

  • ytc8438 Ty (@ytc8438) reported

    @randlight @MRowlandMP It's simple. 1. Fire everyone in NBN management. 2. Write off the cost of the FTTN disaster and charge it to LNP electorates that voted for copper shitband. 3. Rip out fibre from the LNP electorates, force them onto the copper FTTN **** they voted for.

  • MelissaMitch4 Melissa_Mitch (@MelissaMitch4) reported

    NBN still not working.

  • PopCultured4 🍿 Popcultured4 💚 (@PopCultured4) reported

    With NBN rollout nearly done, can they go back and fix it up like @AustralianLabor planned to in the first place? Like, maybe in the next budget or so? Let's future proof Australia

  • itsWemo Reign Wemo (@itsWemo) reported

    @Wippeyy @NBN_Australia Legit actually stupid as.

  • jimmymalecki jimmymalecki ❤️ for 🇺🇦 (@jimmymalecki) reported

    As many of you know I live Whoop Whoop when it comes to telecommunications. Problems with Telstra and NBN Satellite. My concern going with Starlink was you can't talk to human. My experience with NBN is that they need to be dragged kicking and screaming to fix speed issues.

  • zolteg Zolteg (@zolteg) reported

    WTF @NBN_Australia White text on lime green buttons on your website? 100% not readable....

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