NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 286
Sydney, NSW 214
Brisbane, QLD 191
Adelaide, SA 123
Perth, WA 54
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    Hi @NBN_Australia just an FYI. You are as about as useful as teats on a bull. What a stupid incompetent setup nbn is. The old system used KISS.

  • onebg Glenn Sargood (@onebg) reported from Sydney, State of New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • Auscentrist Vaxxed Centrist #Scommustgo (@Auscentrist) reported

    @paringa40 @vanOnselenP A Labor government built the NDIS and they will fix it just like the NBN. The LNP were dragged kicking & screaming claiming it was unfunded yet look at the money they have wasted in corrupt incompetence. #AlboForPM #Dylan #auspol

  • webspice1 webspice (@webspice1) reported

    @SBSNews This moron has done so much damage to our country that he should be hanged for treason. Japan, a country with no natural resources sells Cars all over the world and this idiot killed the entire auto industry. Not to mention #NBN botch up and slow poisoning of #Medicare #auspol

  • markymark2041 mark lloyd (@markymark2041) reported

    Hi @NBN_Australia and @Optus when are you going to fix our NBN? 48 Hours and counting #workfromhome ?? How?

  • cblish22 Charl Lishman (@cblish22) reported

    @iiNet Can you please also fix my NBN? 6 hours on the phone with your help desk and no progress.

  • AUSFestivus 💉3️⃣ Grug the stop sign 🛑 (@AUSFestivus) reported

    A reminder that the NBN originally planned for a zero-touch service turn on. Arrive at new place, plug in computer, open browser, NBN capture page displays list of RSPs available, customer selects one, enters payment details, service activates. Done. No human interaction.

  • markymark2041 mark lloyd (@markymark2041) reported

    Hi @NBN_Australia and @Optus when are you going to fix our NBN? 48 Hours and counting? #workfromhome ?? How?

  • iloveoov01 iloveoov0 (@iloveoov01) reported

    NBN down at south yarra VIC 3141?

  • RolandGM4 Roland GM (@RolandGM4) reported

    @NBN_Australia Great, more **** Internet. Fix the city FTTN crap network. Won’t even deliver a 1/4 of what I would willingly pay for. Drop outs, dial up speed. Just an average day

  • msimaker1 Jimbo (Part of the "chattering class") (@msimaker1) reported

    @DougCameron51 @wisteriameadow A small wish list for @AlboMP once he gets in. 1. Revoke Hillsong tax exemption. Or all churches but that's a pipe dream. 2. Spend big on Education and Health. 3. Fed ICAC 4. Fix NBN

  • dooshdashcams The Dummy Telegraph (@dooshdashcams) reported

    @jacinta_lee3 Is that good or bad Jacinta? We're trusting the experience of NBN on this one.

  • BeksTJ rebekka thompson (@BeksTJ) reported

    @NBN_Australia I have no lights on my modem- so I thi k the issue still rests with the nbn.

  • gannet_guts Sonya (@gannet_guts) reported

    Also sick of paying for internet & NBN that never works properly. Are you going to reimburse me for using my own data? No, of course you aren’t

  • cblish22 Charl Lishman (@cblish22) reported

    @NBN_Australia They keep on taking a message and escalate to the NBN. As customer service NBN gets a negative score. One can't complain on services because there ain't any service.

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