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NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • zagundo
    zagundo (@zagundo) reported

    @NBN_Australia can we please get an update on the ongoing outage affecting Paddington, NSW, 2021? Has been over 24 hours now.

  • Russputin2
    Russell Drysdale :#IStandWithAlbo (@Russputin2) reported

    @FinancialReview If only Rupert hadn't nobbled Labors' Full Fibre NBN, you'd know that it was the deposed LNP Crime Org, that closed down fuel refining & storage in Australia.

  • TheBlackWallaby
    Lucas | 🇦🇺 (@TheBlackWallaby) reported

    @australian Even Tesla is made in China, so what is the actual issue here? This was sent from my Mac Mini, made in China, sitting on a desk made in China, connected to the NBN through a Wi-Fi gateway made in China, typed from my Logitech keyboard, made in China, while I sit in an office chair made in China, looking at a Samsung monitor made in, checks notes, Vietnam. At some point the argument has to get more precise than “China bad.” If the concern is connected vehicles, telemetry, firmware access, data storage, or fleet security for MPs, then make that argument properly and apply it consistently across all networked devices. But pretending Chinese EVs are uniquely suspicious while half the modern office supply chain is already Chinese-made is not analysis. My iPhone (made in China) is connected to my Apple Auto - driving me around tracking me on a GPS map, with a microphone that works, and the Head Unit (made in China) Where does it end?

  • YBartolovic
    Yvonne (@YBartolovic) reported

    Lots and sometimes can’t even get 1mpbs Not joking Not nbn though but still **** house

  • MenHaveForgot
    MenHaveForgottenGod (@MenHaveForgot) reported

    @news_australian Stick it where it fits Malcolm, and your NBN plan for Australia is a piece of crap.

  • MFurball
    Mark Fermor (@MFurball) reported

    @Michz45 And you seem to think giving the government more money will actually benefit those services. Why do you think the gov does not get involved in baking bread? Because it would taste **** and cost $100 per loaf. That's your Medicare, NDIS and nbn to name a few

  • Prowerock1
    peter rowe (@Prowerock1) reported

    @AvidCommentator I have abandoned NBN. Service is atrocious as it is mediated through the Telcos. You can’t get to an NBN tech directly. They cancelled five appointments made for me via Telstra saying not an NBN problem. But it was just like the other three times. Now have Telstra 5 G. So simple

  • bartoni73
    King Neptune73 (@bartoni73) reported

    @Telstra @NBN_Australia when is my internet going to be fixed? I have been awaiting resolution of the issue since March 3, 2026. I have had 6 appointments cancelled because you allege you fixed it remotely! That’s BS!😡😡😡😡

  • mrr78504
    MR Reilly (@mrr78504) reported

    @econoadabsurdam @LeeRespecter The NBN might plausibly have increased productivity if it had retained its original scope (A FTTN fibre backbone network independent of Telstra that would allow telecommunication companies to compete on an equal footing). Instead it got rolled out first in Tasmania.

  • Mac80277103
    Retro MoJo 🇦🇺 🧡 (@Mac80277103) reported

    @GreenTyler27 Yep, our respective Government's have stunning track records of gross incompetence in the planning and rollout of large infrastructure projects, resulting massive costs overruns paid for by the tax payer. Remember Labor's start the original NBN "fibre to the premises" rollout and its massive unplanned cost overruns? Then along comes the LNP's moronic attempt to cut costs by a change over to a crap "fibre to the node" hook-up and other "hybrid" connection types. We still deal with this high cost to maintain mish-mash today this very day. End result, we've been quietly paying for the dismantling and replacement of the LNP's substandard "FTTN" with "FTTP" as originally planed, and thus, billion's $$$ wasted.

  • Bulldogs5711
    Bulldogs57 (@Bulldogs5711) reported

    @MarkoMatvikov There is no doubt Libs are to blame for our debt Federally Left Oz with a $1.2 T debt Blowout in NBN Blowout in inland rail Blowout in Snowy Blowout in robo debt AUSKUS Blowout in NDIS Closing of refineries & CPS. Clear evidence of what ALP has to do to fix the Lib mess

  • ItsMissShorty
    𝒮𝒽❀𝓇𝓉𝓎 (@ItsMissShorty) reported

    @osborne_sam @robb_j_m Not your reply. Weirdos be replying to me, then blocking me before I can even reply. What in the actual ****? Semantics. I don’t need NBN. Or any kind of home wifi service. My mobile data suffices.

  • IanRichards8
    Ian Richards (@IanRichards8) reported

    @robb_j_m Terrible internet access, NBN stands for NO BLOODY NETWORK

  • 19yma19
    Dr Andrew Meyenn (not MD) (@19yma19) reported

    @TimWilsonMP Lets think: ICAC??, No cuts to ABC/SBS, NBN faster cheaper?? You lot are up to ears in it. The broken promise is at best 25% as it only applies to new builds and you can take the old idea too. Get off the BS cigar mate

  • thelostleonardo
    Salvator Mundi (@thelostleonardo) reported

    @EnergyWrapAU NBN generates revenue and pays down its costs over time. How can you compare that to NDIS which is a huge ongoing cesspool of fraud and waste.

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