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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 81
Adelaide, SA 33
Melbourne, VIC 81
Sydney, NSW 110
Perth, WA 23
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 2
Mildura, VIC 1
Toowoomba, QLD 1
Dubbo, NSW 1
Warragul, VIC 1
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 1
Arumpo, NSW 6
Cairns, QLD 1
Upper Caboollure, QLD 1
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 1
Ballarat, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinMe49077436
    Kevin Metcalfe (@KevinMe49077436) reported

    @TheLucidyn @Batman2242 No, it was a very bad idea, the original OPAL idea was excellent, a public private partnership to lift rural speeds up to that of the cities and was costed at about $4 billion. Rudd screwed that up with massive mission creep and created the NBN.

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Our nbn internet/phone service isnt working. A @Optus techician was sent to my home to find out why we dont have nbn internet. He told me there is something wrong with the fibre optic internet cable. The cable brings the internet to our home.

  • BoxofPies80
    Boxy (@BoxofPies80) reported

    @Telstra NBN down for second time in two weeks……

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

  • R4dicalCentrist
    Richard (@R4dicalCentrist) reported

    True. NBN Co is the picture of efficiency and never suffers outages or coverage issues.

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @KymRob25112 compared to NBN setup, book installer, wait two weeks, installer fails to show, rebook, wait another two weeks, installer shows up, signal has to be bounced of barn roof, then wait another 4 weeks for NBN co to process it. so two months for nbn vs two hours for starlink.

  • DeceptionImmac
    The Immaculate Deception (@DeceptionImmac) reported

    @QuentinDempster Good to see you're finally admitting that the NBN was a badly thought out brain fart from day one. And the Gumbyment needed someone like Elon to demonstrate to them the proper way to provide such a service over vast distqances. Good to know.

  • PatricioHenrio
    Patrice Henri (@PatricioHenrio) reported

    the NBN was never even finished

  • FarCueCunce
    FarCue (@FarCueCunce) reported

    Just had the Indian "tradie" experience. Our ISP offered free connection to the NBN fibre network so they sent out the installer. Long story short, I rejected his ludicrous proposal to destroy my concrete slab driveway so they could run the shortest cheapest route of cables.

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.

  • Woah2026X
    M H (@Woah2026X) reported

    @Starlink @SpaceX If you are in a city or suburb with good NBN or 5G, this is a terrible deal. If you are in a remote rural area with no other options, it's a great service - but you should expect to pay $139/month, not $75, and you must remember to return the dish if you cancel.

  • IyBrat
    Brat (@IyBrat) reported

    @Batman2242 Idiot without NBN you would not have internet during COVID to jack off

  • sandeep05639313
    jimmy jimmy (@sandeep05639313) reported

    0x84badd07170efb50f5068dd10618bd0b99379557 nbn i urgent 5000 $ plz help

  • CharmsYahoo
    💜𝕏 CharmsVic 𝕏 💜 (@CharmsYahoo) reported

    @JaneCaro @AlboMP We need some caution because satellite Starmind will solve the electricity and water problem just as Starlink has solved the NBN problem

  • GwenMotherS
    Spider Mother Gwen (@GwenMotherS) reported

    @ClioAite Could be a nbn formating issue call ur provider and check something hasnt gone sideways with ur modems formatting or connection to the wider nbn network

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