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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Arumpo, NSW 1
Sydney, NSW 73
Brisbane, QLD 53
Melbourne, VIC 44
Perth, WA 23
Dubbo, NSW 1
Adelaide, SA 31
Bundaberg, QLD 1
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 1
Mildura, VIC 1
Toowoomba, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    @CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works

  • jaymo529
    JMO shut up and just watch sports (@jaymo529) reported

    Top five or tied for sixth diehard 2PAC FANS Tie #1 outlawz( napoleon) and Treach from NBN as they are loyal since 3. Myself & @LEFTYWINSAGAIN 4. **** C 5. @305MAYOR As we all either had words protecting pac or got into fights about PAC! Miss you down here

  • facepalm8355
    Face Palm is the new Face Book (@facepalm8355) reported

    @LeeroyLives @AngusTaylorMP So looking at that graph, the trajectory of expanding debt started under rudd and gillard and never went down Sounds about right. Looks to start that trajectory after the nbn started construction.

  • shaunacohn
    shauna cohn (@shaunacohn) reported

    @Cassy090909 @Starlink Be alright if we could actually GET NBN!! Did you know some areas still don’t have nbn and so are at the mercy of ineffective private companies charging money for a half arsed service - try Gold Coast Coomera for example - noooothing, starlink charge up an upfront fee of $1365…

  • GBH0100
    Gregory Briscoe-Hough (@GBH0100) reported

    @samstrades But he did deliver the NBN ( no bloody network) so well too!

  • VarunVarun1987
    Varun (@VarunVarun1987) reported

    @Starlink Hi, I received the Starlink kit today. I thought the installation would be easy, but I found it difficult. I have decided to keep my NBN service instead, so I would like to cancel my Starlink service and return the kit. Please let me know the return process. Thank you.

  • WAppleyard
    Winstonia Applecart - Suburban Slave🌈 (@WAppleyard) reported

    @Posterboy104 @TerpsMLC So just like what happened with the NBN with copper replacing fibre optic cost cutting that line will be forever a half arsed service.

  • aimee_maree
    Aimee Maree (@aimee_maree) reported

    Downloading apps to buy cheap end equipment to give something’s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.

  • tandjgallarza
    Eduardo Gallarza (@tandjgallarza) reported

    @colonelhogans You Idiot!... barking in the wrong tree!... ask your Thief Pathological Liar Albo... he promised transferracy in his Thief government, he can't even tell to anyone how much they already spend taxpayers money building solar and wind turbine. Even the NBN Gillard thief created.

  • wildweasel99
    Greg Aitken (@wildweasel99) reported

    @WindwardAI Since my gubbermint won't save me, I'd better **** off the NBN and pay double for Starlink.

  • eklektos
    Peter Harvey (@eklektos) reported

    @NBN_Australia You had techs working near my address and I now have no NBN connection. Call has been logged with my ISP but to disconnect a connection like this shows poor workmanship in your technicians. This is unacceptable.

  • GoodFellaBoiBoi
    GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported

    @showcallcrewing @NBN_Australia The wireless modem is worth the extra $10/month. I can work, kids are happy, wife can do her work, but says it is slow, but okay.

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    Here in Sydney, we're still waiting for the Nine Network's switch to a mostly MPEG4 multiplex which among other things, will bring with it 9LifeHD. No idea if they're waiting for NBN to move out before making that change or what, but I guess patience is a virtue in any case!

  • Alonzo_CTHG
    CTHG Crapital (@Alonzo_CTHG) reported

    NBN down looks like I’m going out for walk.

  • TCatley
    Cattom (@TCatley) reported

    @Adam_and_EVs My friend just followed me to do the same. NBN is terrible. If we had proper fibre probably a different situation but

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