NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brisbane, QLD | 314 |
| Melbourne, VIC | 235 |
| Sydney, NSW | 227 |
| Adelaide, SA | 67 |
| Perth, WA | 66 |
| Gold Coast, QLD | 3 |
| Ballarat, VIC | 3 |
| Canberra, ACT | 3 |
| Sunshine Coast, QLD | 2 |
| Gawler, SA | 2 |
| Treeby, WA | 1 |
| Goombungee, QLD | 1 |
| Wollongong, NSW | 1 |
| Colac, VIC | 1 |
| Cornwallis, NSW | 1 |
| Tanunda, SA | 1 |
| Elizabeth, SA | 1 |
| Baradine, NSW | 1 |
| Innisfail, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Orange, NSW | 1 |
| Rosalie Plains, QLD | 1 |
| Camden West, NSW | 1 |
| Newcastle, NSW | 1 |
| Mount Gambier, SA | 1 |
| Greenmount, QLD | 1 |
| Cape Jervis, SA | 1 |
| Balwyn North, VIC | 1 |
| Stanmore, QLD | 1 |
| Darwin, NT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Old Sapper
(@OldSapper94713) reported
@theoztrucker From what I understand they use Amazon's satellite then send it through the NBN network. Digital ID come to mind?
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Robert Mulvogue
(@RBVogue) reported
@QuentinDempster Government satellite service Or Starlink. The government is still spending, trying to get the NBN working properly. Which service, do you think will exist in 10 years?
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Nathan Oliver Bodie
(@OliverBodi69705) reported
@hellohiheyxx @QuentinDempster Thought you'd raise this blatant bullshit argument. Currently the NBN uses the Sky Muster network? The Project Kupier network? Projected results and technology not yet delivered. So the projections are based on a marketing claim... &the contract? Who wrote it and technical quals?
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Craig Davis 🇦🇺
(@CraigDavis_Agro) reported
@QuentinDempster Except we aren’t going to buy the crap that’s being served up by NBN. We are long past that mark.
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Jo Frazer
(@jofrazer2) reported
@QuentinDempster I live in a caravan park. NBN is connected to the parks office but the park owner won’t pay for whatever is required to have it available to residents. My best option is Starlink. I won’t use Starlink. Hopefully this new deal will help myself & others who have our hands tied. 🤞
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napost
(@napost13) reported
@QuentinDempster at much greater cost and terrible level of service - ring NBN to see if you can speak to a human
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Master-Synaps
(@Master_Synaps) reported
@QuentinDempster I currently use NBN satellite internet. OK during the day, not up to scratch in the evening. Been trying to get it fixed for a month. Still crap, no discount or refund for poor service.
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Starman
(@starman8888) reported
@wtfinawtfworld @QuentinDempster The reason NBN is behind in cities is because Abbott gutted fiber to the home and instead payed Telstra something like $30bn for 50 year old copper phone networks to do the last km of service. Capping speeds to 3rd world levels for people on it.
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Epan
(@eepan__) reported
@QuentinDempster Starlink is Great! I wouldn't consider switching back to NBN, I get it will never be as good as Starlink
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Mark 1788 🇦🇺
(@Mark77549128900) reported
🇦🇺 Starlink Ground Stations and the NBN Based on the available information, it appears that Starlink ground stations are not directly linked to the NBN (National Broadband Network). While some Starlink ground stations may be located near NBN infrastructure, the connection to the internet is facilitated through various backhaul methods, which may include fiber optic cables or other private networks, rather than directly through the NBN. Starlink ground stations serve as critical nodes in the Starlink network, connecting the satellite constellation to the global internet. These stations use high-speed fiber optic cables to connect to data centers, ensuring low latency and high-speed data transfer. The exact backhaul methods used by Starlink are not explicitly detailed, but it is known that Starlink operates as an independent ISP and has its own network infrastructure. In summary, while there may be some overlap in infrastructure locations, Starlink ground stations are not directly linked to the NBN. Instead, they utilize their own backhaul connections to provide internet services.
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Mad Tunes Street & Track🐸
(@UpsideDownunda) reported
@QuentinDempster I wouldn't use NBN if it was free. I'm a @Starlink customer and I'm more than happy with my fast, unfiltered connection. As soon as starlink starts selling cellular services I will dump Telstra like the crap that it is without hesitation.
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Jakob Shanks
(@jakobashanks) reported
@QuentinDempster I'm not surprised that NBN will continue to be the worst value for money.
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Aussiepump
(@Aussiepump) reported
@QuentinDempster NBN is terrible. Paying out your *** for 3rd world speeds
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Milan 🇦🇺🇷🇸
(@inter_miki) reported
@QuentinDempster The service isn't even out, and how do you know they quality of the service. Also, complaining about starlink being out for 2 hours when NBN goes out for days is funny.
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Real McCoy 🇦🇺
(@SeanMcC73081283) reported
@QuentinDempster Amazon servers shut down/ remover anyone who disagrees with them from using their servers. That is why NBN took them on just another link in the chain for controlling the people.
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