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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 151
Brisbane, QLD 103
Adelaide, SA 50
Melbourne, VIC 98
Perth, WA 55
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Hobart, TAS 2
Arumpo, NSW 8
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Long Forest, VIC 1
Holmesville, NSW 1
Warragul, VIC 1
Cairns, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • dbmgreen
    DBMG 🇦🇺 (@dbmgreen) reported

    @Peter_Fitz I was a Young Lib at UWA. Tea & Fairy Bread with Mal Fraser @ Sir Charles house. Volunteered. I was sliding but NBN was the last straw. AUS needed a statesman we got Abbott. :( Volunteer for an independant now. Unlikely to support libs ever again. If they are around that is.

  • pelli_69
    Pelli69 (@pelli_69) reported

    anyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come

  • MickamiousG
    Mickamious (@MickamiousG) reported

    Was there an issue with the 4G/5G network in Melbourne, Victoria today?? It seems as I got out of the CBD the network improved but within the metropolitan areas there was issues?? @Starlink at home seems to be operating fine - anyone have NBN issues?

  • LNPvoterfail
    Never vote LNP. (@LNPvoterfail) reported

    @derf17k LNP would have destroyed my Super given half a chance. As with NBN, NDIS, the car industry, refineries, environment.... Just **** right off @der17k

  • MFurball
    Mark Fermor (@MFurball) reported

    @Michz45 And you seem to think giving the government more money will actually benefit those services. Why do you think the gov does not get involved in baking bread? Because it would taste **** and cost $100 per loaf. That's your Medicare, NDIS and nbn to name a few

  • PaulJBarby
    Paul Barby (@PaulJBarby) reported

    @AGLEnergy internet has been down for 14+ hours. HFC NBN, hard-wired setup, two known-working routers tested, cables changed, NBN box reset. Router sends PPPoE PADI but gets no PADO, so this is failing before login/auth. Please stop looping basic Wi-Fi scripts and escalate to NBN

  • Rwmfowler
    Reid Fowler thepastoraleye (@Rwmfowler) reported

    @grok @prx75400417 @Gentleman_Ways Grok may be wrong. The North By Northwest suit was a lighter grey, 3 button, and he never wore a collar pin in NBN.

  • JarOfSteve
    Steve (@JarOfSteve) reported

    @algorithmsayshi Tried clearing app cache ? Could be using CGNAT as well. Getting a static IP from ISP could fix the issue. Also, you could try turning off the NBN box for twenty minutes to see if you can pick up a new IP that's not flagged.

  • nigel15026948
    nigel (@nigel15026948) reported

    @news_australian None stuffed NBN. Many farmers still have very little service, look at how much snowy 2 has and is continuing to cost.

  • AusTubers
    AusTubers 🇦🇺 (@AusTubers) reported

    (sorry, I couldn't resist taking a jab at @NBN_Australia) (please don't give us another 3 day outage mr nbn man, please)

  • Russputin2
    Russell Drysdale :#IStandWithAlbo (@Russputin2) reported

    @FinancialReview If only Rupert hadn't nobbled Labors' Full Fibre NBN, you'd know that it was the deposed LNP Crime Org, that closed down fuel refining & storage in Australia.

  • GrantMa24544383
    Grant Mackenzie (@GrantMa24544383) reported

    @1Alboforpm Considering Labor designed the NDIS, Libs and Labs together gave us the NBN, Libs and Labs the submarine fiasco? How's the tax on tobacco going in stopping smoking as opposed to feeding organised crime? Pot / kettle Their sudden growth will result in messes, poor communication and confusion between newly formed members but their sudden growth is do to the F up by these 2 major parties. Oh... and ... Fire the Liar

  • JfkWhitlam
    JFK Whitlam (@JfkWhitlam) reported

    Thats ok Country Australia doesn't move so fast Nor seem to be in a rush to adopt NBN, Or Starlink... Oh Hang on Smart farming seems to be quite the, In thing Out in the bush Question is Which robotic company will be filling Labor shortages first

  • SpicyIce7
    Spicy Ice (@SpicyIce7) reported

    @itsShyver I have infact joined and on Saturday the 13th i will finally have internet again only taken 7 months for the nbn here to fix my internet

  • diss_presso
    Max (@diss_presso) reported

    @BrowntownBrew @robb_j_m Most of our national capital Canberra is on <100mbps whilst literal 3rd world **** hole islands, without NBN or paved roads, get triple that. Anyone who actually believes in the NBN is as brainwashed as a Putin supporter. Starlink has made the NBN largely redundant for non gaming purposes, and the 5G network is already 3 times faster and both cost taxpayers exactly $0.00. Rudd should go down in history as the king of morons.

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