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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 89
Brisbane, QLD 106
Sydney, NSW 243
Perth, WA 57
Melbourne, VIC 154
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 7
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Hobart, TAS 2
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 2
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Yarrahbunjyil
    ****** (@Yarrahbunjyil) reported

    @AlboMP And if Telstra were repairing lines in the bush instead of letting them rot while they "roll-out the NBN", I might even take advantage of it. But they're not, so the Service Agreement isn't being honoured, the TIO won't do anything, & no one gives a damn. So thanks for nothing!

  • ZackBro74245761
    Zack Brown (@ZackBro74245761) reported

    @RobToThheOz @over9000AU @AvidCommentator Making them good for top ups not but as a primarily fuel source. Two, VPP has never been tried at a city scale and would require a lot of new telecommunications infrastructure to implemented ie. we would have to implement a proper NBN rollout of some sort.

  • 25MMCC
    Ema The Rats Were Right🐀 (@25MMCC) reported

    @deniseshrivell They have no concept of futurising our country. This one is particularly ignorant! Turnbull’s copper NBN is now being ripped up by copper thieves. So we pay twice for slow rubbish NBN and then have to pay for it to be replaced again now. Being a Murdoch stooge always costs us

  • UngayMelbourne
    UngayMelbourne (@UngayMelbourne) reported

    @ausworkers2025 @gigabasedd No defence protection, no medicare, no shipping ports, no rail network into Australia, no dole, no NBN, no NDIS, no freeways, no one to police imports still have 90000 aborigines to look after.

  • Someozbloke
    Some Bloke in Oz (@Someozbloke) reported

    @alreadyfurious @deniseshrivell Ive never had an issue with Starlink and weather...yes latency slowness...i also have had more outages with NBN than starlink.

  • PeterPatri67891
    Peter Patrick (@PeterPatri67891) reported

    @pikkkkaro The wifi will only improve if the internet connections are better. So the problem is the nbn network cable & fibre optics not the wifi.

  • harleywattsconn
    harleyw (@harleywattsconn) reported

    @NBN_Australia It always does this. I shouldn't have to use a different device. I work in IT and have tried it on 46 laptops and 23 phones. Literally went into the pit on the street and took out all the NBN cabling as the NBN never works so Im now im with another company and couldnt be happier

  • ryanremery
    Ryan Emery (@ryanremery) reported

    @VodafoneAU And, of course, @VodafoneAU is claiming they have to wait 24hrs for my "service number" to change before I can get the FTTP I requested 2 weeks ago. @NBN_Australia says it hasn't received a modification request. Today or 2 weeks ago. Time for the ombudsman.

  • twoshedslegit
    twoshedslegit (@twoshedslegit) reported

    @xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node

  • JmarrMarr
    💧Elizabeth Marr (@JmarrMarr) reported

    NBN News If the Greek food truck guy cannot afford an extra $100 per week for fuel & has to increase the menu prices then he must be running a lousy business. He should wear the hit & keep his loyal customers, there won’t always be a fuel problem

  • Daisy1158
    Marg N - AU (@Daisy1158) reported

    .@Telstra You know, it would be great if people would be notified of NBN work and interruptions at least BEFORE the internet is no longer working! I got a notification AFTER the service was restored!

  • captainjujubean
    Julian (@captainjujubean) reported

    @Borindas_Lament @pikey14 Like the NDIS or the NBN or Snowy were "costed"? They seem to be the only party talking about actually reducing spending, fraud and waste. Like all parties they will over promise and under deliver but at least they are raising these things as actual issues

  • Hobbie4C
    Hobbie (@Hobbie4C) reported

    @Riogallica NBN is always a cluster. The whole NBN-ISP-customer chain is absolute *****. A virtual guarantee all problems will take longer to resolve.

  • JoeF_ingKing
    JoeKing (@JoeF_ingKing) reported

    @ruicharadrius The government did the same thing that Biden / Harris did in USA... They promised "fast NBN" but didn't do ****. They could have just provided us all with Starlink set ups for a LOT cheaper... They could have paid for our monthly connection fees and STILL saved money.

  • P_bogan
    Sir Peter the Bogan (@P_bogan) reported

    Since Labor came back in, NBN speeds have doubled for the same $$$. But only for those on FTTP. Which the Libs ****'d up for 9 years thanks to Mr Internet Malcolm Turnbull. #qt

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