NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bundaberg, QLD | 1 |
| Adelaide, SA | 30 |
| Melbourne, VIC | 63 |
| Sydney, NSW | 89 |
| Brisbane, QLD | 62 |
| Perth, WA | 20 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 1 |
| Campbelltown, NSW | 1 |
| Hobart, TAS | 1 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 3 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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💜𝕏 CharmsVic 𝕏 💜 (@CharmsYahoo) reported@JaneCaro @AlboMP We need some caution because satellite Starmind will solve the electricity and water problem just as Starlink has solved the NBN problem
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!
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Difficult Deb Campbell @Samsplace9 (@samsplace9) reported@Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.
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Richard (@R4dicalCentrist) reportedTrue. NBN Co is the picture of efficiency and never suffers outages or coverage issues.
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia sure enough this problem still isn’t resolved. Outage page has been showing us as facing network degradation all week. Regular dropouts and slow connectivity. Will you ever fix this???
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ChaosEmerald (@ChaosEmerald899) reported@Nick40156474438 @Willygc13Will @JimThom90458694 I feel this. NBN is absolute ***. Every day I too get outages and need to reboot everything. So bad it’s a routine for me. Pretty close to changing to Starlink myself.
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Marek Bage. (@MarekBage) reported@JohnnyLydon I just moved to a new NBN provider. While researching, Canstar, Whistleout and others just gave me the same handful of companies to choose from. After asking AI (both Grok and ChatGPT) I ended up with a huge list of potentials with some real good deals. Comparison sites are ****.
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Aussie Phil (@phil_aussie) reported@SenatorWong We cannot even get NBN to come and fix a broken connection on a telegraph pole🤔
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Johnnymoo1969 (@johnnymoo1969) reported@NBN_Australia @ausgov Too bad you can jam it - Starlink here I come - hope Starlink destroys NBN
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Boxy (@BoxofPies80) reported@Telstra NBN down for second time in two weeks……
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Brent Hodgson (@BrentHodgson) reported@DHughesy No. Only an idiot would agree - because they'd be wrong. 1. It's not worth "over $300 billion". The $64 billion dollar investment is worth $269 billion 2. If you're using the "over 300 billion" figure ($337.2 billion) that figure means your "no future Fed Govt put one cent into it" bit is incorrect because this figure includes MULTIPLE additional multi-billion dollar funds added to the Future Fund's management portfolio. 3. The future fund wasn't built on some kind of free money windfall... The $64 billion invested came primarily from the Telstra sale. The Telstra sale meant the copper network was privatised, leading to Telstra putting shareholders first in refusing to bid on optic fibre rollouts. This meant the government has so far spent around $64 billion ($70bn by the end of the decade) to re-create Telstra's infrastructure under NBN Co. Meanwhile Telstra has paid $65-80bn in dividends since privatisation moved those dividends from public to private hands. So for every $1 we gained from the Telstra sale, we missed another $1 in dividends and spent another $1 in replacing the infrastructure we sold. Had a publicly-owned Telstra built the NBN out of dividends, and the government raised $64bn in debt to invest in a Future Fund, the books would look exactly the same as they do today. You've been dazzled by accounting tricks - following a magician's misdirection, and calling it "magic". 4. "negating the trillion plus debts... to some degree" is bullshit... It was created to cover DECADES worth of unpaid public service and military retirement benefits. Those debts amount to $322 billion, to be paid out of (currently) $269 billion in funds - leaving a $53 billion dollar black hole. Had the money been paid to super in a timely fashion (rather than the Future Fund being set up to cover unpaid pension debts), that $322 billion in benefits would be sitting in private super accounts right now. Again, you're dazzled by an accountant's magic tricks. Not free money - not "negating debts" - just a big government-owned super fund. "Can we all agree it was amazing when the magician sawed that woman in half! He should be a surgeon!"
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Matte Black (@MattSul96194350) reported@realRick_AUS I've just been fishing 50km down the vic river in the NT. Starlink had better uninterrupted reception than my NBN at home in the middle of Darwin. The NBN was yet another Labor scam on the taxpayer.
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Eduardo Gallarza (@tandjgallarza) reported@colonelhogans You Idiot!... barking in the wrong tree!... ask your Thief Pathological Liar Albo... he promised transferracy in his Thief government, he can't even tell to anyone how much they already spend taxpayers money building solar and wind turbine. Even the NBN Gillard thief created.
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Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported@NBN_Australia Once again our useless service is dropping out. Thanks to the destructive & stupid @hontonyabbott (NOT Hon.) & complicit @turnbullmalcolm some of us are stuck with the useless satellite service. Years of promises of fixed wireless or something but … NOTHING
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Pete (@Travellingtooks) reported@ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.
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