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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 98
Adelaide, SA 52
Sydney, NSW 171
Melbourne, VIC 103
Perth, WA 49
Dubbo, NSW 2
Croydon, NSW 1
Long Forest, VIC 1
Arumpo, NSW 5
Holmesville, NSW 1
Warragul, VIC 1
Cairns, QLD 1
Hobart, TAS 1
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 2
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @robb_j_m What type of connection do you have? Anything with the copper in it such as fttn, fttc and HFC are allowed to drop out about 5 times per day and nbn don't consider it a fault. Fttp is much more reliable and only drops if there's network maintenance

  • tk_bulba
    TK (@tk_bulba) reported

    After numerous issues with @Telstra NBN were decided to give @Aussie_BB a try. Never again. For a company that prides itself on customer support this is the worst connection experience I’ve encountered. Allegedly now an NBN wide issue is preventing new connections.

  • AusTubers
    AusTubers 🇦🇺 (@AusTubers) reported

    (sorry, I couldn't resist taking a jab at @NBN_Australia) (please don't give us another 3 day outage mr nbn man, please)

  • theinfradev
    The InfraDev (@theinfradev) reported

    @malimber01 @robb_j_m What are you talking about. The NBN was created from nothing and only cost so much in the end because it was saddled with Telstra's **** copper infra by the libs and had to essentially build it twice.

  • sjharris
    Stew Harris (@sjharris) reported

    Hey @Aussie_BB, why have you charged me today for a cancelled NBN service????

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • IainRusty
    Rusty (@IainRusty) reported

    @robb_j_m Just signed for Starlink. $49/m for 4 months and $69/m after. **** the NBN

  • ILONations
    International League of Nations (@ILONations) reported

    Remember: • The NBN cost blowouts • Murray-Darling billions • Bushfire reform promises • Previous “fuel security” fixes Big headlines don’t always mean structural problems get solved. #AusPol #Infrastructure #EnergySecurity

  • TitanMarsGods
    Titan (@TitanMarsGods) reported

    @NBN_Australia I need help and my ISP Superloop said you canceled my appointment today. My service has been down all weekend and I need immediate resolution. Please try to be less incompetent given the billions of tax we waste on your service.

  • c0n_AU
    Con! (@c0n_AU) reported

    @ItsMissShorty @robb_j_m When people refer to NBN/Internet as “WiFi” they’re absolutely Luddites or just too lazy to know what they have/need and don’t deserve any help from those who might.

  • findercomau
    Finder (@findercomau) reported

    The NBN is phasing out older copper connections starting July next year, and if you don’t switch to full fiber within six months of being notified, your internet will be suspended! 🌐🔌 Check your address eligibility now to ensure you stay connected with faster, more reliable service 🚀 #NBN #internetupgrade #aussietech

  • MenHaveForgot
    MenHaveForgottenGod (@MenHaveForgot) reported

    @news_australian Stick it where it fits Malcolm, and your NBN plan for Australia is a piece of crap.

  • bek_lenin
    bek_lenin (@bek_lenin) reported

    @robb_j_m NBN is free, however the providers are the ones who charge. But the infrastructure itself has always been free. They upgraded our home for free, changed over faulty equipment, for free. As for price get about 300mbps DL for $80 a month. Not bad. Super reliable. Happy.

  • TheGurusWife1
    The Guru’s Wife (@TheGurusWife1) reported

    @robb_j_m NBN is unreliable in my area. I have Starlink $139 AUD per month Starlink is the only reliable service here

  • BrettS69
    bob (@BrettS69) reported

    @EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.

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