NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 302
Sydney, NSW 231
Brisbane, QLD 193
Adelaide, SA 153
Perth, WA 50
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Wollongong, NSW 2
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • luvallkorea luvallkorea 😷 (@luvallkorea) reported

    @NBN_Australia what's happening with your outage page?? My area has no internet since yesterday. My service provider says that nbn reported an outage but no ETA! Really frustrating

  • vcg47 V (@vcg47) reported

    @DianeDromgold @deemadigan ALP debt came from staying out of the GFC (the approach for which the treasurer won a global award) & game-changing infrastructure/policy. There's nothing to show from LNPs. Sure they'll claim NBN but that's been completely watered down & is effectively still under construction.

  • Sumhairy_dad Sumhairy_dad (@Sumhairy_dad) reported

    Is @NBN_Australia the hardest company to deal with. Had issues with me internet for months and all the do is cancel appointments and try to blame in on a gaming router. 🤬

  • DanieTreg Danie Tregonning (@DanieTreg) reported

    @demondwayne Our NBN is hidden under my desk in the studio so they have never figured out the warmies!

  • kirisviel kiri (キリ) 🍮🔍 (@kirisviel) reported

    “5G Home Internet fast alternative to NBN” just tells you how much of a fail that was

  • jimmyville James Hartcher (@jimmyville) reported

    @AshKyd @Telstra @Aussie_BB I'm on a 100/40 plan at the moment but apparently NBN is cutting all the wholesale plans down to 20mbps upload. Now looking into non-NBN options.

  • SeanMaths4EAL Sean K (@SeanMaths4EAL) reported

    @AugersMonster @DrShaneRRR Shut down of the NBN in all residential areas so people can’t work from home?

  • JustinHealey1 Justin Healey (@JustinHealey1) reported

    @baxters My favourite is getting the scam call for solar power and i proceed to ask questions about my insulation only being 3 bats and they have chewed through my fibre to the node NBN and ask how soon they’ll be here to fix it.

  • jewelsparkle3 Sparkles3 (@jewelsparkle3) reported

    @PaulFletcherMP Respectfully you need to secure our communications network. #Telstra is huge failure bring back call centres to Australia and scrap NBN.

  • sokra_tease Sokra Tease (@sokra_tease) reported

    @ABCNews24au Watching Scotty being 'cancelled' by his own, inferior, copper wire Pseudo NBN...live (on freeze frame) from Ipswich, Qld...Classic FAIL from a Govt that rips the guts out of anything of value .

  • MeckeringBoy Michael Dowling #ICACNow #auspol (@MeckeringBoy) reported from Westfield, State of Western Australia

    @ShiannonC Perhaps it’s that corroding copper NBN Morrison LNP et al built for Rupert. Or technical problems due to the LNP cuts to ABC. Perhaps there is a dog after all. #auspol

  • HumanInGeneral Rhonda Debney (@HumanInGeneral) reported

    Brilliant NBN LNP service finally cut out this morning after bluring. Or was it the universe warning us about more @ScottMorrisonMP @PeterDutton_MP bullshit @GladysLiuMP

  • GJR2022 Gregie (@GJR2022) reported

    PM and Dutton meaningless press conference in QLD contantly being disrupted by poor internet connection. NBN failure = Karma #auspol #ausvotes

  • Sumhairy_dad Sumhairy_dad (@Sumhairy_dad) reported

    @NBN_Australia It’s a ongoing issue Aussie broadband has been doing everything thing they can to help. I feel like they are stalling as there’s word that they are doing fibre to the premise

  • MmeEmmeline Emmeline Spankhurts 🍸 (@MmeEmmeline) reported

    Every ******* time this happens I have to take time out of my life to wait for shot to get resolved. This happens every two months and I ******* hate and despise the unreliable shitshow that's been imposed on me. **** you @NBN_Australia you didn't have the ***** to be better.

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