NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 310
Sydney, NSW 246
Melbourne, VIC 182
Adelaide, SA 77
Perth, WA 53
Gold Coast, QLD 6
Ballarat, VIC 3
Canberra, ACT 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Sunshine Coast, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1
Bordertown, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • zodion1971 Zoink (@zodion1971) reported

    @Telstra WTF is up with nbn in Ballarat? Pathetic! Most of the week down and today. Get your act together!

  • DifficultNerd James Newburrie (@DifficultNerd) reported

    @BrowntownBrew @Simon78937953 Which is why NBN was never future proof. It was always on a hiding to nothing.

  • muzam Muzam (@muzam) reported

    My internet has been down since morning and @superloopnet say it’s @NBN_Australia’s fault, who need 24-48 hours to “look into the issue”! This is the state of internet in Australia’s largest city, Sydney! I’m unable to work - everything I do at work is on the internet… (1/2)

  • emanuelgold3 _emanuelgold (@emanuelgold3) reported

    @TPG_Telecom Hi TPG, my NBN which I organised to be setup on the 10th is still not connected - 3 days late.. 3 phone calls today and the final call you transferred me but the call ended.. Can someone help get my service connected today.

  • Orpheus631 Orpheus6 (@Orpheus631) reported

    @NBN_Australia @peabodywashere Can you please explain how many areas are subject to less than 25 mbs service and what you are doing to fix this issue? I understand some people are over 1.5 klm from nodes can expect at best 15 mbs do you discount your charge to the telco?

  • WatsonsTroops1 WatsonsTroops (@WatsonsTroops1) reported

    @MiRandB13 @marietg @mediawatcher83 A 1Gbps connection wholesale would be a few thousand a month just on the nbn along and doesn't include the rsp back haul (essentially dark fibre). (getting the fiber from the nbn network to their own servers)

  • snail_gus Gus the Snail (@snail_gus) reported

    @mattjcan I can’t get it because of the **** NBN you halfwits installed.

  • WatsonsTroops1 WatsonsTroops (@WatsonsTroops1) reported

    @marietg @MiRandB13 @mediawatcher83 They get it to work by saying we have 10000 people on the network on average 1000 are online at a time. But if all 10000 got online at once they are screwed. Not because of the network design (even with ****** FttN) the nbn prices from day 1 were stupidly high

  • mak3ila m a k e i l a (@mak3ila) reported

    Honestly, @NBN_Australia is the worst thing to ever happen to my move to Australia.

  • superloopnet Superloop (@superloopnet) reported

    @muzam @NBN_Australia Hi Muzam, We are sorry to hear a fault is required to be investigated for your service. Please feel welcome to message us via Direct Message if you would like to discuss the matter further. - Matt.

  • stilgherrian Stilgherrian (@stilgherrian) reported

    @nofuschia Nah you can't blame NBN for a website falling over. It appears that they just didn't build a robust site, which is usually just poor engineering by amateurs.

  • heraldshitsun 🇦🇺Watch_out (@heraldshitsun) reported

    @TPG_Telecom I have no NBN services at my property but there’s no outage reported on your service status website. Can you please help me check?

  • WayneOBrien9 Wayne O'Brien (@WayneOBrien9) reported

    Thanks @optus … I’ve waited for the NBN tech to front from 8 am til 12 noon .. nothing no call no contact … piss weak service.. it’s 12:06 …

  • ken_killcare Ken Nielsen (@ken_killcare) reported

    @pogson_philip The whole things seems very foolish. Tho it’s similar to what the Commonwealth has done with the NBN to keep it off the budget. There’s no concealment and it only deceives those who treat budget balances as serious.

  • David_Threlfo David Threlfo (@David_Threlfo) reported

    @Lucidiscus Cheers Clint, after today's axing by Nine of long-term respected journo and co-6pm NBN News presenter Paul Lob, sadly you might be on to something.. Terrible day for Northern NSW regional news.

Map Check Current Status