NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 49 |
| Sydney, NSW | 153 |
| Perth, WA | 56 |
| Melbourne, VIC | 95 |
| Brisbane, QLD | 102 |
| Mackay, QLD | 1 |
| Arumpo, NSW | 9 |
| Kincumber, NSW | 2 |
| Ballarat, VIC | 1 |
| Rosalie Plains, QLD | 1 |
| Hobart, TAS | 2 |
| Townsville, QLD | 1 |
| Wollongong, NSW | 1 |
| Dubbo, NSW | 3 |
| Croydon, NSW | 1 |
| Long Forest, VIC | 1 |
| Holmesville, NSW | 1 |
| Warragul, VIC | 1 |
| Cairns, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart the Catman (@CatManSturty) reported@algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.
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Jen Dudley-Nicholson (@jendudley) reportedFour days with no NBN. We were promised a fix today but the 4G network fell over from overuse instead. Thinking about investing in puppets and more paper books.
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Charlie (@charlietech) reported@gav_mck I ran into that with my uncle in Maleny. The crowding for Starlink meant no space. He has it now (waited in que like every1) but its why NBN are pushing their service to market asap with Amazon leo. At least you have options!!
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Quo Warranto (@warranto_q92963) reportedGetting there. First time EVER since the NBN was put in by Raj and his mate...i now have a green transfer light as opposed to orange. Of course no one gave a **** there was a problem on the day. I do have some patch cables without a cat rating, so there is that. Baby steps.
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Russell Drysdale :#Do Noble Deeds. (@Russputin2) reported@Chriskenny_sky Do they not let current News into the SkyNews cesspit Chris. Do you want us to crowd fund a full Fibre NBN service for you?
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Jordan Wardle (@JordanWardle5) reported@theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.
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Erick (@Erick0341) reported@KathleenWinche3 NBN, **** happens when you’re stupid.
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SydneyCityTV (@SydneyCityTV) reportedNo idea exactly who's staying and who's going (we'll likely find out soon enough), but one hopes Nine proper or 2HD/the Super Radio Network* may pick up some displaced NBN staff. *Come on, ex-NBN News talent can't be any worse than some of the presenters they've got right now!
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Finder (@findercomau) reportedThe NBN is phasing out older copper connections starting July next year, and if you don’t switch to full fiber within six months of being notified, your internet will be suspended! 🌐🔌 Check your address eligibility now to ensure you stay connected with faster, more reliable service 🚀 #NBN #internetupgrade #aussietech
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Andrew Godman (@Andrew_Godman) reported@onurcam @tzk1810 Kinda slow compared to fibre. Misses the point that Tony screwed the nbn and ended up spending just as much as a fibre network was going to end up being
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GregM (@Gmeister67) reported@WSWanderingEels @ardmorelad Yep Aus govt also own the NBN network who mainly use the Telstra network, amongst other smaller players. Everyone gets a drink
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poruchan 💖🌸 | Artist Alley, Reservoir (@poruchan09) reportedRestarting everything for pc and modem. NBN unstable right now. I’ll be getting food as well. Wait a moment!
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Spider Mother Gwen (@GwenMotherS) reportedATTENTION DUE TO AN UNFORESEEN NBN SEE SERVICE OUTTA STREAM TONIGHT IS CANCELLED i am so sorry for those looking forward to the kotor 2 stream and i will be looking into alternative internet providers such as Starlink that are apparently far better for my area then the old
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stephen humble (@stephenhumble11) reported@DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.
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Adam Turner (@adamjaytee) reported@NBN_Australia hey, so no update on an unplanned outage in 5 hours is actually insane, just in case you were wondering. Northcote area.