NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 275
Sydney, NSW 216
Brisbane, QLD 197
Adelaide, SA 120
Perth, WA 50
Sunshine Coast, QLD 3
Barrington, TAS 2
Connewarre, VIC 2
Rosalie Plains, QLD 2
Gisborne, VIC 2
Central Coast, NSW 2
Gold Coast, QLD 2
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • FaKeNus1 Fa Ke Nus (@FaKeNus1) reported

    @Optus optus nbn internet down in aberfeldie. whats going on?

  • jonnodunger JD (@jonnodunger) reported from Sydney, State of New South Wales

    @MyRepublicAU outage in Ryde 2112. What’s the story? NBN all okay

  • SticksAU Rusti 👺💻🥷😷💉💉 (@SticksAU) reported

    @NBN_Australia what's the deal with the fibre outage in Greenvale Victoria??

  • MarkSzili Mark Szili (@MarkSzili) reported

    @Optus Clearly there is a massive outage in our area, I suggest optus does its own checks with NBN before wasting customers time who already have reported this all over social media.

  • hc_andy Andy Saykao (@hc_andy) reported

    @TPG_Telecom TPG/NBN seems to be down around the HUME VIC area. Multiple reports from ppl living in Craigieburn, Roxburgh Park, Kalkallo and Mickleham on Down Detector website.

  • ATZmellifluous rina ⚓︎ (semi ia cause of uni) (@ATZmellifluous) reported

    @NBN_Australia omg hiii well i got in contact with my service provider and they told me to wait for a call from nbn since like 10-11am this morning :( they already tried troubleshooting and restarting the whole thing wifi & nbn but idk we’re still waiting for a call - but thanks anyways sally

  • WellWombat the well wombat (@WellWombat) reported

    @NBN_Australia @sonialf I havent had any power outage at all.. only nbn

  • FCrippla แฟรงค์ (@FCrippla) reported

    @NBN_Australia @Optus so, what's the update on this outage. Not nice keeping people in the dark. Well are we any close to being resolved?

  • zohebhkhan Zoheb Hassan Khan (@zohebhkhan) reported

    @Enigmaraff @TPG_Telecom Came to look for similar issues. Looks like Nbn trouble in craigieburn

  • redtonka_ Daniel (@redtonka_) reported

    @NBN_Australia I'm still waiting for a response from @BelongAU however the error on the NBN box doesn't seem to be a provider issue.

  • Cricket166 Cricket16 (@Cricket166) reported

    @TPG_Telecom nbn is down in craigieburn

  • Laughatsaltyge1 Laughatsaltygeelong (@Laughatsaltyge1) reported

    @NBN_Australia Why does NBN turn useless when it rains or a storm. Excluding lines coming down

  • Roxas93_AU Roxas93_AU (@Roxas93_AU) reported

    NBN in Moonee Valley just **** the bed?

  • MarkSzili Mark Szili (@MarkSzili) reported

    @StaySanit @Optus Internet nbn Fiber to the home and mobile 4g here in Craigieburn 3064 has been offline since midnight I had to switch my mobile phone to 3g to get a connection lots of people have reported this and the network status page still says no issues, tell us what's going on optus?

  • SticksAU Rusti 👺💻🥷😷💉💉 (@SticksAU) reported

    @TPG_Telecom NBN FTTP outage in Greenvale Victoria... anything going on??

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