NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 286
Sydney, NSW 216
Brisbane, QLD 195
Adelaide, SA 123
Perth, WA 53
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • chillikebab Dan (@chillikebab) reported

    I told the Telstra service agent doing the switch that I had held out so long because I knew the NBN would be inferior. He said a lot of people had said the same thing, and were unhappy with the situation.

  • peterc_150 💧🌳🇺🇦 Peter Campbell (@peterc_150) reported

    @RDNS_TAI Its just another election stunt. They can't even provide good broadband Internet to much of Australia (NBN failure). Endless meaningless announcements never delivered #auspol #climate #LismoreFloods

  • compass1312 Pande Mick (@compass1312) reported

    Should there be a rebate on the NBN for pensioners? It is now an essential service the way Centrelink operates.

  • Jim_Pembroke 💧Jim Pembroke (@Jim_Pembroke) reported

    Morrison's Coalition govt that set out to destroy the NBN 8 years ago, Now wants credit for spending $750 million trying to fix up their own deliberate mess. #auspol .

  • NaanVi0lence Naan-violence (@NaanVi0lence) reported

    @9NewsAUS Meanwhile in 2022, in a suburb of a metropolis, I can't even get more than 55 Mbps on my FttN as a home user, unless I switch to an enterprise plan (which entitles me to an FttP build) and cough up 800+ dollars a month for a 3 year lock in? The Libs screwed the NBN, never forget.

  • jaklacroix ((Herschel🌹)) (@jaklacroix) reported

    Dear @NBN_Australia - what is the purpose of your phone line? It actually does nothing. It's just a series of robo-voice options that tell you "not our problem" before hanging up. Completely worthless.

  • wine_o_phile Trebor Elvers (@wine_o_phile) reported

    @YaThinkN They never admit fault. They published the myth that the ALP NBN was a disaster. So, they just keep pretending it was and that the Coalition somehow fixed it by making it far worse and spending far more on it.

  • cheezy58 Stephen Cheeseman (@cheezy58) reported

    @9NewsMelb Believe it when you see it. So many NBN promises made and not delivered. As a regional resident a lot of work is still required to have even close to a fast reliable service.

  • chillikebab Dan (@chillikebab) reported

    I was just forced to switch to NBN from cable internet. My service is now only half as fast, and is $5pm more expensive. Let us not forget how much the LNP f*cked up the NBN. @Birmo @PaulFletcherMP @TurnbullMalcolm

  • RBJRON 💧Ron Jones❄ (@RBJRON) reported

    Amazing how the ALP could waste $50 billion on the NBN & the LNP said they could do it cheaper & in the end it's now more expensive & a poorer service. Well the LNP just before an election found another $750 million to put into their cheaper NBN. Can any1 see an election coming.

  • JohnHea0855 Heals (@JohnHea0855) reported

    @BelindaJones68 @PaulFletcherMP Of course the LNP deadbeats have completely screwed up the NBN. I live 13 km outside of a major regional city in NSW. The whole NBN system here is utterly useless! Slow, drop outs and in some cases a total loss of any communication. So much for regional development and employ.

  • secomb_michael Michael Secomb (@secomb_michael) reported

    @SamT57498755 Needs to remembered we would already have 100Mbs NBN if the Labor plan for fibre had not been scrapped by Abbott and the LNP in favour of outdated copper. Tas has fibre and 100 Mbs. #AlboForPM to fix the NBN.

  • Noisynanawarat1 Noisynana@waratah (@Noisynanawarat1) reported

    @thinknoutld @Raymartin55 EVERY rural and regional NBN user should be outraged by the rubbish uttered by Fletcher and Co this morning . UNDER THEIR WATCH, just try to get service after 6pm less than 20 kms from Bathurst . How very dare they attempt to deceive the nation in this way !!!

  • space_kadettt Oz space cadet (@space_kadettt) reported

    @abcnews To cover up how @SpaceXStarlink has showed up how crap nbn is

  • FutureNotPast FutureIsNotThePast (@FutureNotPast) reported

    @9NewsAUS #lnp all promises no action even to fix previous #nbn wanton destruction.

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