NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 72 |
| Melbourne, VIC | 41 |
| Brisbane, QLD | 56 |
| Dubbo, NSW | 1 |
| Adelaide, SA | 32 |
| Perth, WA | 23 |
| Bundaberg, QLD | 1 |
| Taree, NSW | 1 |
| Rosalie Plains, QLD | 1 |
| Campbelltown, NSW | 1 |
| Hobart, TAS | 1 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Hudson (@Hudson11630916) reported@PatrickGormanMP Labor will bankruptcy the country on that hill but never say how they will fund it just like NBN blow out and the unfundedNDIS let alone the states debts racked up the LNP had pay for as Labor now claims the LNP created the trillion dollar debt.
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Johnnymoo1969 (@johnnymoo1969) reported@NBN_Australia @ausgov Too bad you can jam it - Starlink here I come - hope Starlink destroys NBN
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GoodFellaBoi ➕ (Майк) 🏴☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported@NBN_Australia If a service provider says there is an NBN outage but it is not listed in you website what should I do?
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Aimee Maree (@aimee_maree) reportedDownloading apps to buy cheap end equipment to give something’s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.
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Ozzie Phoenician (@OzziePhoenician) reported@JEChalmers Who are you trying to fool Jimbo. Responsible economic management means paying down the debt, not adding to it. Most of that debt is from Labors failed policies. NDIS & NBN ring a bell? The commitments were made under Labor. As for Covid it was Labor pushing for more spending!
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anthony, underclass prole cat, edwards (@anthony45052793) reported@MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.
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Cameron (@Cameronmac67) reported@TopherField Kevin07 rammed an uncosted NBN idea through with ~$10b funding. Next gov continued despite true costs far higher & timelines half of actual. Downgraded to cut costs so never as promised. Both major parties keep pouring money into bad ideas like this. did someone say NDIS?
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Cassy090909 (@Cassy090909) reported@shaunacohn @Starlink If there is no service in your area, it’s likely due to development, outage or missing database record. Check the NBN Rollout Map on their website. Verify your address. Your address may be missing. There is widespread NBN coverage on Gold Coast. Check their website.
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Johnnymoo1969 (@johnnymoo1969) reported@MadsMelbourne Booked @NBN_Australia on Monday - said they’d be there between 8-12 - took day off and no one turned up - incompetent govt that doesn’t give a **** about people’s time - @Starlink here I come - FU NBN
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Ky Broome (@KyBroome35) reportedNBN is legit useless Says Wifi will be back on at 5:30pm on Tuesday only for it to roll around to 5pm and then its updated to 5:30pm on Wednesday. Get off your hands and fix the problem you created you absolute idiots
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Jai Parker (@jaiparker79) reported@REbagholders @AvidCommentator Internet in Bangladesh is too fast. Need to come to Aus for the slow as NBN.
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Phoenix Diamond (@_phoenix_btc) reported@TopherField I have a conspiratorial hypothesis that may interest you regarding NBN The backbone of the Australian military communications at home was a rotting copper wire network and needed to be replaced, but pitching the Australian public on spending billions on military getting a communications upgrade was a hard sell So instead the two majors went at each other on two different versions of the same dumb idea, fiber to the premises vs fiber to the node Now we have ****** fiber optics speeds because it's being speed capped with software, and ironically NBN is the same old HFC (Hybrid Fiber Coaxial) technology that Foxtel had installed for years 🫠
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EGP Quantitative (@AggressiveQuant) reported@Noicewon11 @Starlink I used to get that screen regularly before Starlink... Pretty sure Macquarie Park/Marsfield would count as Metro. Only ~3 week sample size, but blows away the horrific NBN service I dropped. Only started on the 100MB service too.
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SydneyCityTV (@SydneyCityTV) reportedHere in Sydney, we're still waiting for the Nine Network's switch to a mostly MPEG4 multiplex which among other things, will bring with it 9LifeHD. No idea if they're waiting for NBN to move out before making that change or what, but I guess patience is a virtue in any case!
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!
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