NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 266
Sydney, NSW 229
Brisbane, QLD 186
Adelaide, SA 166
Perth, WA 48
Rosalie Plains, QLD 3
Gold Coast, QLD 2
Wollongong, NSW 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • shelsta78 Shelsta78 (@shelsta78) reported

    This is like when they tried to explain how their **** NBN worked - a thrilling display of stupidity #insiders

  • gints49469347 gints (@gints49469347) reported

    @geforcenow_pgg your service is excellent. Can't believe it. Any ETA on 3080 tier? Thanks again, it's so good (via 100/20 Telstra NBN HFC Melbourne).

  • AllThatKazz AllThatKazz (@AllThatKazz) reported from Melbourne, State of Victoria

    @superloopnet @NBN_Australia Already discussed issue with @superloopnet. You can keep your $5.00.

  • LiquidWIFI Liquid🍪 (@LiquidWIFI) reported

    Well I was going to do an American stream but NBN has just gone out. Literally as I was getting setup. **** this I’m going back to bed

  • KaidenOZ Cass from 🤡🌏 (@KaidenOZ) reported

    @CBrown109 @DHLGlobal if it came down too it, i would trust musk more than the government. anyone on the NBN is sending everything to the OZ government anyway...at least with Starlink i can get decent net and get off the NBN dumpsterfire.

  • join_your_union #BoycottMurdoch (@join_your_union) reported

    @simonahac @mattjcan A shame this government didn’t spend time fixing real problems like, oh I don’t know….. A decent climate policy Purpose built quarantine facilities Tax reform The aged care sector Education The NBN Disability discrimination

  • maob01au Barbara Mao (@maob01au) reported

    @instanterudite And fix the NBN!

  • richinsydney Richard Davies (he, him) (@richinsydney) reported

    @tpg NBN in Bundanoon is flaky tonight. Your status page says no issues but keeps dropping out.

  • GeraldMcDornan Gerald McDornan (@GeraldMcDornan) reported

    @NBN_Australia Have done all that, almost 24 hours without internet now … and phone service in the area is terrible so I’m starting to get annoyed!

  • jedro_ jedro (@jedro_) reported

    @NBN_Australia No outage in our area. I've had a case open with you for 12 days. Your cable has dropped and is hanging very low to the ground.

  • MrSteveWhitt Steve Whittington (@MrSteveWhitt) reported

    Within 5 days of changing to #nbn streaming issues I haven’t had on cable in 10 years. Grrrr… @Telstra

  • jedro_ jedro (@jedro_) reported

    Day 12 of issues with our NBN service, and @NBN_Australia have still done nothing

  • ZULU401 Socially Dull (@ZULU401) reported

    @MarzMachiavelli @albericie Turnbull was and still is a wrecker he wrecked the republic chance with stupid voting 'options he wrecked the NBN because hes a tech moron he wrecked the sub contract with too open a deal the French were exploiting then he wrecked Morrison calling him a liar when he didnt

  • WawahSkittleti1 Wawah Skittletits (@WawahSkittleti1) reported

    Remember the Telstra sale? Privatised? The returns from that sale are taxpayers money. It was put in the Future Fund, and has grown beautifully (before Australia has a cash rate of ****-all) The fund hasn’t been touched for the nbn or Covid; who has first dibs? 1/2

  • Aus_Anarchist Anarchist Rising (@Aus_Anarchist) reported

    Glad the nation paid so much for ****** NBN so we can pay more for the same ****** unreliable service, very cool.

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