NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 277
Sydney, NSW 268
Adelaide, SA 173
Brisbane, QLD 172
Perth, WA 57
Rosalie Plains, QLD 3
Canberra, ACT 2
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Colac, VIC 1
Bowral, NSW 1
Riddell, VIC 1
Old Bar, NSW 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Gisborne, VIC 1
Toowoomba, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • steventalevski Steven Talevski (@steventalevski) reported

    @NBN_Australia Hey NBN, I’m trying to get in contact via the phone - but you keep on disconnecting. Can I get some help please?

  • cooks4luv lacie (@cooks4luv) reported

    @Natski82 @Telstra That sucks! Our provider (the one we pay $$ to) said it's not their problem. "Contact NBN" they said. Ours got sorted two weeks later :( #nbnfail

  • NeilrogersA neilrogers for a fair go (@NeilrogersA) reported

    @very_grem @JohnSarich2 The support from Murdoch's Daily Telegraph, The Australian, Sun Herald, Sky, Foxtel comes at great cost to the Australian taxpayer. $40mill to Foxtel, Tax breaks to NewsCorp, $50+ billion for a F... NBN

  • GrahamDumpleton Graham Dumpleton (@GrahamDumpleton) reported

    Sits down to start work after a couple of week break and of course the NBN internet stops working at that precise moment.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing

  • woodyandslugs Woody & Slugs do League - RUGBY LEAGUE PODCAST (@woodyandslugs) reported

    Exact reason why I hate streaming sport. No NBN since 11.30am. Complete nightmare. Bring back the satellite that would only crap the bed when we had torrential rain.

  • ImOneWithTheKop B-Rad* The independent one (@ImOneWithTheKop) reported

    Like what ******** is the point of a vaccine if it's only 70% effective. It makes the shambles that was the NBN rollout the Libs butchered look competent in comparison #auspol

  • Bhanoo BS K9 🐶🐕🐩🦮🐕‍🦺 (@Bhanoo) reported

    @NBN_Australia Internet is down in 2077 (NSW) can’t work

  • lenier Curt Series X ✪ (@lenier) reported

    TIL the NBN doesn't come to fix things when it's raining.

  • heyjimmy299 ⚫️💧Marydoll (@heyjimmy299) reported

    @BlackDouglas We got the worst NBN. Seems Big Daddy Morrison has decided we deserve the worst of everything. Even Government.

  • Bigaussiephill #gosharks (@Bigaussiephill) reported

    @MeckeringBoy The ABC is a **** hole that is a waste of space it’s as far left as Hadley is to the right. As for climate change that lost me when Global Warming no longer suited the agenda. NBN an un costed waste by both sides Not Bloody Needed

  • weezmgk Comrade Weez (@weezmgk) reported

    @NickPfitzner @NBN_Australia I have cause to believe that there's a bad batch of NCDs. In the 28/12 thunderstorm, all of them on our street were killed. This isn't a bit you can buy off the shelf. It's addressable so NBNco can control them remotely. A 2nd hand one probably wouldn't do me much good.

  • Camaran_FPG Cameron (@Camaran_FPG) reported

    @heart_explodes I feel bad for my real estate agents. The landlord didn't get NBN organised during the build so my neighbours and I have no fixed internet. Idk about unit 1, but unit 2 and I have been asking weekly for updates. At least they have been as open as possible.

  • CartoJJ1 CartoJJ (@CartoJJ1) reported

    @broomstick33 @beer_nun @SandraRPearce1 Don’t forget NBN and mobile coverage. Pretty poor performance LNP.

  • WilburUncle Australian Uncle Wilbur Union (@WilburUncle) reported

    @DrCraigEmerson @Briggs @TurnbullMalcolm turnbull was the hero of the bad party that he was leader of. he put lbgt folk though hell he stole half a billion to a reef he destroyed the nbn because he has investment in copper

Map Check Current Status