NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Sydney, NSW | 363 |
Melbourne, VIC | 244 |
Brisbane, QLD | 142 |
Adelaide, SA | 111 |
Perth, WA | 61 |
Canberra, ACT | 3 |
Newcastle, NSW | 2 |
Mansfield, VIC | 2 |
Gold Coast, QLD | 2 |
Margaret River, WA | 2 |
Yass, NSW | 1 |
Griffith, NSW | 1 |
Armidale, NSW | 1 |
Brunswick Junction, WA | 1 |
Mount Compass, SA | 1 |
Burrill Lake, NSW | 1 |
Sunshine Coast, QLD | 1 |
Central Coast, NSW | 1 |
Yenda, NSW | 1 |
Two Wells, SA | 1 |
Traralgon, VIC | 1 |
Mandurah, WA | 1 |
Denmark, WA | 1 |
Townsville, QLD | 1 |
Cairns, QLD | 1 |
Hobart, TAS | 1 |
Bedfordale, WA | 1 |
Vasse, WA | 1 |
West Busselton, WA | 1 |
Busselton, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Aussie Nationalist
(@JohnSmi50653753) reported
@libertydownundr $56 billion down the drain on NBN.
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Moldarch
(@moldarch) reported
@NBN_Australia @AusChamber Unless you live in wattle grove where your isp tells you they'll look into it then blame nbn who in turn never fix the issue after 2 years of complaints
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steve new
(@kipper1958) reported
@NBN_Australia @AusChamber Will he talk about the crap customer service you provide
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David J Harley
(@David_J_Harley) reported
@NBN_Australia I've tried that. Seems the lines weren't put in properly or someone cut costs. Been quoted thousand to fix. Can't use mobile data as I'm in a blackspot. Makes things hard when you need to be online for work, study & life.
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ᛞᚨᚾᛁᛖᛚ
(@Daniel_Cannon15) reported
Hey @Telstra Why does the internet keep going down? Is it an NBN problem or a Telstra problem?
-
Eldamahj
(@eldamahj) reported
@NBN_Australia @AusChamber My need is to have internet access, which has been down for two days now.
-
B.J. Winzer
(@Omegaville) reported
Phone call just now: Recorded message from "National Broadband Network" saying I am going to have my NBN and landline cut off because they are not available in my area. Let's unpack that: 1. I don't have a landline or NBN. 2. How can I have them if they're not in the area??
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Mark Patrick "there is no spoon"
(@M_APatrick) reported
Technical, telephone and nbn problems allowing of course. 🤞
-
Andrew
(@andrewtiger9) reported
Anyone else experiencing wifi/nbn issues with Telstra the past month? Service constantly dropping out & very slow, makes working from home very difficult! @Telstra service is horrendous, they keep apologising and monitoring, but not fixing it, so much for “super fast internet”😡
-
Carlos Curiel
(@jc_curiel) reported
@TPG_Telecom hi guys, is there a NBN outage in the Manor Lakes (Whyndham Vale, VIC) area? I'm working from home and need the Internet connection. It's been down for 40 minutes now.
-
Paul Kniest 💉💉
(@paulkniest) reported
@ellenmfanning We can all thank @TurnbullMalcolm for the cheap and nasty NBN he delivered. Also it would help if the Commissioner actually spoke into the microphone. @nswicac
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nvfusa
(@nvfusa) reported
@Telstra what’s wrong with the internet in Melbourne 3204? We haven’t had NBN service for hours.
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Ashleigh Dana TMO
(@The_MovieOracle) reported
@danjensenmovies Stupid NBN.
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John Davey
(@DaveyJohn_676) reported
@TH3xR34P3R @NBN_Australia @AusChamber Telstra give us better service than the NBN.
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Unoriginal Cin
(@skyalin) reported
@NBN_Australia Nope. You're still not offering tech choice for premises with no existing connection so until you are, you can't help.