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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Arumpo, NSW 13
Perth, WA 50
Sydney, NSW 145
Melbourne, VIC 112
Brisbane, QLD 106
Adelaide, SA 45
Cairns, QLD 1
Upper Caboollure, QLD 1
Hobart, TAS 2
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
Dubbo, NSW 3
Croydon, NSW 1
Long Forest, VIC 1
Holmesville, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus
    Optus (@Optus) reported

    @ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik

  • MAustraliaGA06
    Aussie Christian🇦🇺🕎✝️ (@MAustraliaGA06) reported

    @RennickGBR My issue with point 3 is that for the last 2 decades, there hasn’t been one federal project that was delivered on time and on budget, every single infrastructure built blew the budget completely. So it’s just more spending. Snowy hydro, NBN, inland rail, hunter frigate etc

  • RalphGarcia305
    Ralph (@RalphGarcia305) reported

    @Aquariuslonn @Cheamane That’s fair and understandable. I never cared for Eazy/NBN collabs - he doesn’t sound right on those beats and the way Treach had to dumb down the flow/cadbece so Eazy could rap them just didn’t sound good to me

  • jazzkat
    Brian Loffler - #SeventhGenerationPrinciple (@jazzkat) reported

    Terrible service from @NBN_Australia One of their field techs accidentally cut off our whole Strata building with a bad telecommunications patch next to the NBN Node. I told the tech (27hours ago) but they went home without fixing it. A Level 2 escalation has yielded nothing. Gr

  • NaanVi0lence
    Naan-violence (@NaanVi0lence) reported

    @murrayf1960 @Ryandally08 That's like asking how many NBN installations were done after only 100 were complete, and then claiming "Ah it's never getting done ever! 44 billion for 100 connections is ridiculous!!" Oh wait, the Libs already did that and cost us billions more with their stupid hybrid NBN. 🤦🏻

  • Hymie313
    Chris from Katunga (@Hymie313) reported

    @Carlsie555 Depends if it is a provider or NBN hardware issue. We’ve found Aussie Broadband to be good to deal with and reliable. I can’t remember who the kids are with. I’d have to check.

  • payskerapp
    Paysker (@payskerapp) reported

    @7NewsSydney @grok can you explain how a traditional landline can still call with no power, even though each telephony service is handed off from an NBN NTU, or DSLAM?

  • findercomau
    Finder (@findercomau) reported

    The NBN is phasing out older copper connections starting July next year, and if you don’t switch to full fiber within six months of being notified, your internet will be suspended! 🌐🔌 Check your address eligibility now to ensure you stay connected with faster, more reliable service 🚀 #NBN #internetupgrade #aussietech

  • Erick0341
    Erick (@Erick0341) reported

    @KathleenWinche3 NBN, **** happens when you’re stupid.

  • wally_waldo83
    Wal (@wally_waldo83) reported

    @colonelhogans By that logic, if you’re anti Coalition hand back your tax cuts, roads, defence, the NBN and every service they funded. Governments administer public services they don’t own them.

  • Quagslime
    Cornelius Nim (@Quagslime) reported

    @AtomicEconomics So the Abbott, Turnbull and Morrison governments were all completely helpless and none of the debt was their fault? Even though they completely redesigned the NBN rollout? The NDIS is Labor’s fault even though it passed with the bipartisan support and was implemented by the LNP?

  • LNPvoterfail
    Never vote LNP. (@LNPvoterfail) reported

    @derf17k LNP would have destroyed my Super given half a chance. As with NBN, NDIS, the car industry, refineries, environment.... Just **** right off @der17k

  • RobWhiteEsp
    Rob White (@RobWhiteEsp) reported

    @RennickGBR @RobbieBarwick How much Starlink get because the NBN sucks *****?

  • Ben_Davison1
    Ben Davison (@Ben_Davison1) reported

    “Founders” thinking they “built the business without any help from government” are generally delusional narcissists Government provides -Educated & trained employees -The rule of law -Roads, rails, NBN, electricity, gas & water for your workers, products & services -Civil society

  • deanja110
    DEANJA🇦🇺 (@deanja110) reported

    @newcastleherald As an Ex-NBNer having spent many years of my working life in various capacities with NBN, it's terrible to now hear about all these losses.

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