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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 69
Melbourne, VIC 45
Brisbane, QLD 53
Dubbo, NSW 2
Adelaide, SA 31
Perth, WA 20
Arumpo, NSW 1
Bundaberg, QLD 1
Taree, NSW 1
Rosalie Plains, QLD 1
Campbelltown, NSW 1
Hobart, TAS 1
Mildura, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jmdjait
    Jean-Michel Djaït 🇨🇵🇪🇺🇺🇳 (@jmdjait) reported

    @zammit_marc NBN. Never be nice.

  • ItsSoundwaveTTV
    Soundwave | Streamer (@ItsSoundwaveTTV) reported

    @Optus Fix your NBN you ******* suck dude

  • aimee_maree
    Aimee Maree (@aimee_maree) reported

    Downloading apps to buy cheap end equipment to give something’s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.

  • z51588
    Jonesy (@z51588) reported

    @MrBrokenEyes Yes!!! I was just searching for exactly the same thing as my nbn has conveniently gone down right after the alert.

  • purana
    purana (@purana) reported

    After close to 7 months.. my mum finally got a working FTTN NBN service before close of business today.

  • optus_help
    Optus Help (@optus_help) reported

    @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

  • MarkA5859
    Mark A (@MarkA5859) reported

    I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

  • DezZdemonya
    ♡🥀𝖈𝖔𝖗𝖗𝖚𝖕𝖙𝖊𝖉 𝖆𝖓𝖌𝖊𝖑🪽♡ 🔆 🏳️‍⚧️ 🇵🇸 (@DezZdemonya) reported

    iiNet ur fkn supposed 2 tell me 30 days BEFORE you raise my NBN bill by 50% ya cockheads! im gonna damage ur infrastructure, eye for an eye

  • LiamMiller79
    Liam Miller (@LiamMiller79) reported

    @adamnicotera @NBN_Australia Go to NBN outage page get no info whatsoever, have to sit on hold to service provider instead. How hard is it to put some detail on your own NBN outage page to save customers the running around ?

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    Here in Sydney, we're still waiting for the Nine Network's switch to a mostly MPEG4 multiplex which among other things, will bring with it 9LifeHD. No idea if they're waiting for NBN to move out before making that change or what, but I guess patience is a virtue in any case!

  • MadLatham
    Maddie Latham (@MadLatham) reported

    My phone reception has been having issues, yesterday the nbn carked it and I got spat on (my bag) by someone in Footscray. I’ve ordered $60 worth of coffee this morning, had 2 long blacks and I’m about to walk the dog in the rain and go to a bathhouse this arvo.

  • Aus79Paul
    Paul (@Aus79Paul) reported

    @TopherField NBN will pale in comparison to the data centre **** show. Elon has spoken of SpaceX’s new data centre satellite constellation that won’t require water for cooling or electricity. But we’ll race ahead and ruin neighborhoods and farmland building irrelevant infrastructure anyway.

  • jaymo529
    JMO shut up and just watch sports (@jaymo529) reported

    Top five or tied for sixth diehard 2PAC FANS Tie #1 outlawz( napoleon) and Treach from NBN as they are loyal since 3. Myself & @LEFTYWINSAGAIN 4. **** C 5. @305MAYOR As we all either had words protecting pac or got into fights about PAC! Miss you down here

  • Robkhouri
    Rob Khouri (@Robkhouri) reported

    @JEChalmers NDIS NBN record drought, record floods, record fires, record mouse plague, record Asylum seekers, record idiots in previous government. It'll take half a century to repair Rudd/Gillard now Albanese/Chalmers damage to the country!

  • MCLove2024
    Madeleine Love (@MCLove2024) reported

    We're paying progressively more taxes, and our services are decreasing. We just got a generic letter telling us our landline phone will be disconnected in 7 months. We used to have copper line which provided a highly reliable service in emergencies, whether power and internet was on, or not. I recall ringing a (surviving) neighbour in the middle of the Marysville 2009 Black Saturday fires. We had a chat while his smoke alarm was going off and the fire was raging outside. Phone through broadband was hopeless whenever the power or internet went down, which happens frequently. Mobiles are useless whenever the internet goes down, and not long after the power goes off. But those copper wire phones were fantastic. You could actually ring the electricity company when the power was off, and tell them that the power was off and could they fix it. I'm not joining the nbn.

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