NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 298
Sydney, NSW 235
Melbourne, VIC 196
Adelaide, SA 75
Perth, WA 53
Gold Coast, QLD 6
Canberra, ACT 4
Ballarat, VIC 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Upper Caboollure, QLD 1
Orange, NSW 1
Sunshine Coast, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1
Bordertown, SA 1
Thirlmere, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • justsay94731715 justsaying (@justsay94731715) reported

    @FinancialReview How many years has the #nbn been going for?? No wonder why moving away from #coal is such an issue...#Australia

  • hilojo Hinton Lowe💧 (@hilojo) reported

    @AlboMP Inadequacy of NBN infrastructure was revealed as a problem during the pandemic also in the vastly increased and crucial use for video *health services*. Not only people doing work and education from home.

  • LuiFromTheRadio Lui Zacher (@LuiFromTheRadio) reported

    @LordMcBain It's not impossible, as NBN is a business so they generate revenue and can issue bonds, take out loans etc.

  • austaxter Lisa Greig (@austaxter) reported

    @Telstra Hey Jimmy. NBN came and severed the cable over road on Fri 29th at 1pm - but wouldn’t reattach it. I had to contact @Telstra - bureaucracy. So first contact Mon 1st. First appt Wed 3rd - came and said needed bucket truck. Couldn’t fix. Next appt yesterday- nothing. No more info

  • RizviAbul Abul Rizvi (@RizviAbul) reported

    @PhillipCoorey There was never any NBN sale ‘plan’. It was just a thought bubble throughout the time I was in Dept of Communications under both Labor & Coalition.

  • DanicaPine nica2020 (@DanicaPine) reported

    @Dave_White69 @LesStonehouse Not to mention labor are always cleaning up lnp messes and rebuilding every vital service cut in the lnp budgets. Schools, hospitals, nbn homelessness, domestic violence, medicare funding all take major hits the the lnp years. Rorts and mates is the only increase seen

  • Nat40709850 StepUpAustralia (@Nat40709850) reported

    @AlboMP NBN is old school!! We want star link satellite 🛰 connection so we never get outages! You’re out of touch and flogging a dead horse 🐴

  • Roberteveleigh2 Country boy (@Roberteveleigh2) reported

    @AlboMP We have been bypassed by the NBN. Never voted labor before in my life but if they fix the #nbnfailure I will vote so them.

  • BelindaJones68 💧💉💉Bee🐝🐀Prole PM for Sewer Rats (@BelindaJones68) reported

    On @BreakfastNews, @AlboMP announces policy for expansion of full-fibre NBN - faster internet for everyone. Labor originally designed NBN as FTTP (fibre to the premises) - Coalition changed it to the inferior FTTN (fibre to the node). Labor will fix it 🐝 #auspol

  • christo10695010 christopher george (@christo10695010) reported

    @AlboMP mister fix it are you the new fixxer man the NBN was flawed from the start thanks to KRudd

  • JennyandFreedom Jenny (@JennyandFreedom) reported

    @kenoath58 @abcnews Agree..NBN is terrible..

  • fictillius Evan (@fictillius) reported

    @geoffrey_payne @vision_iii yes but the push to make 5G a home internet solution and investing in the network to make it happen has come about due to ISP’s wanting to about NBN’s horrendous wholesale costs

  • austaxter Lisa Greig (@austaxter) reported

    @NBN_Australia @Telstra I live in Bayside Melbourne. Since the wind on Fri 29 Nov where my #NBN cable detached causing a traffic hazard and subsequently severed that Fri - I have been without #NBN - after multi calls to #Telstra Fix date was yesterday - still not fixed.

  • DazzaWhitmey Dazza (@DazzaWhitmey) reported

    @Bombers83 So you support the rorts. Big savings on rorts pay for NBN upgrades SIMPLE . RUN ALONG GOOSE .

  • percytonfarmer Tom Michael (@percytonfarmer) reported

    @broadacrebabe @PaulFletcherMP There is a new star link internet platform that is satellite with good up and download speed unlike the nbn. I understand how you feel with services but I think if you had a decent internet connection tv signal wouldn’t be an issue. We rarely use it now, nearly all streaming

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