NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 309
Sydney, NSW 243
Melbourne, VIC 190
Adelaide, SA 75
Perth, WA 53
Gold Coast, QLD 6
Ballarat, VIC 3
Canberra, ACT 3
Rosalie Plains, QLD 2
Gawler, SA 2
Eden, NSW 2
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Sunshine Coast, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1
Lowood, QLD 1
Bordertown, SA 1
Thirlmere, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • aussie_ellie1 Aussie L.E. (@aussie_ellie1) reported

    @PaulFletcherMP Delivered what exactly? The absolute rubbish nbn to the node 🐂💩?! My bloody nbn is almost as slow as my old broadband. It wasn’t the first year, when I was one of a cpl connected. But as soon as everyone else was, I have fb videos that continue to buffer. Thnx for the 💩 LNP!

  • whateverelliott ellie (@whateverelliott) reported

    In other news, I’d like to extend a sincere ‘**** you’ to the nbn technician who showed up late, spent an hour ******* around and then left, only for the wifi completely disconnect. Whatever you did made it worse.

  • ozajo Ajo (@ozajo) reported

    @PaulFletcherMP Delivered what? During the lockdowns how many people actually said "Lucky we have NBN?" It's time you actually listened to your customers not just look at stats. We don't have a choice, don't forget our taxes to fund this crap...

  • XYttuS muhtaerial girl (@XYttuS) reported

    @PaulFletcherMP I wasn’t able to connect to the NBN until JUNE 2020, only to pay $70/mo for 25mbps (worse at night). Your NBN rollout was a disgusting joke, **** your government for screwing over this country and leaving us far FAR behind the rest of the world.

  • Gazza42195 Garry 🇦🇺 (@Gazza42195) reported

    @MissHissyKat Actually, O'Connor left NBN in a bad way & Mal compounded the problem.

  • MissHissyKat Cateena (@MissHissyKat) reported

    Albo & Tanya are a joke. Pushing NBN problems left behind by Turnbulls mess & debt. Labor manages to always leave problems behind. Eg. Pink bats.

  • HazRobert Robert Hazeltine (@HazRobert) reported

    @beezageeza Spot on. Health insurance is in the same boat with the corporation layer in this case subsidised by about $6bn. The efficiency dividend in both the NBN and health insurance would be enormous. Your suggestion would pay for the "upgrade" need to fix the Mad Monk damage.

  • pwjudge Paul Judge (@pwjudge) reported

    @grahamosborn10 @MikeCarlton01 Based on the LNP's hybrid copper/fibre NBN model, the fax has never been more relevant...

  • Tom11344666 Tom (@Tom11344666) reported

    @MikeCarlton01 Hear hear, our congested node fixed wireless service is so bad we have disconnected the nbn to use optus mobile broadband. Literally x18 faster and for the same cost!

  • beezageeza Beeza Geeza (@beezageeza) reported

    @catalatalyst @BobBlackie @AlboMP Free money to ISPs to access public infrastructure isn't the win Labor thinks it is. This is just JobKeeper for internet access. **** that. NBN should be a guaranteed utility.

  • TedGibbons Ted Gibbons (@TedGibbons) reported

    @Telstra Yes, Telstra is our non-provider of no nbn. This fiasco has been going on since the 7th of November and now we’re being told there is a networking issue in the field that won’t be fixed unti the 22nd. In the meantime we have to pay through the nose for pre-paid 4g.

  • jackruffin1 Jack Ruffin (@jackruffin1) reported

    If the federal government is talking about technology strategy why don’t the fix their NBN ? #NBN #Technology

  • kierans777 Kieran Simpson (@kierans777) reported

    You know what help attract tech professionals? A working NBN #qanda

  • ArthurianFish ArthurianFish (@ArthurianFish) reported

    @PaulFletcherMP Me and my barely better than ADSL2+ speeds on the NBN, with no option to increase speed short of paying tens of thousands to install fibre myself, would like to tell you to kindly go and **** yourself.

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    @DodoAustralia I hate to tell you this Gwen but I did not cancel anything and I am actually using my Dodo NBN service, I think you have me mixed up with someone else. I actually have a brand new modem because your staff insisted on it. Why because they did not want to call NBN.

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