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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 138
Melbourne, VIC 104
Dubbo, NSW 4
Warragul, VIC 1
Adelaide, SA 47
Perth, WA 40
Brisbane, QLD 102
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 2
Arumpo, NSW 11
Cairns, QLD 1
Upper Caboollure, QLD 1
Hobart, TAS 2
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
Wollongong, NSW 1
Croydon, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • gilbongw
    Nicholas Gilbert (@gilbongw) reported

    @AlboMP @narendramodi Operating 7/11 stores, NBN linesmen and service stations. Hey but what about your electrict vehicles as you put it? You buy everythink from China, that’s a bit unfair to Indja.

  • Hymie313
    Chris from Katunga (@Hymie313) reported

    @Carlsie555 Depends if it is a provider or NBN hardware issue. We’ve found Aussie Broadband to be good to deal with and reliable. I can’t remember who the kids are with. I’d have to check.

  • PrincipalAlice
    Lady Alice (@PrincipalAlice) reported

    @JmarrMarr I watch the 5.30 NBN local news to support our local presenters. Disgusted by WIN’s decimation of us from Newcastle to the QLD border. Nine News as you say has very little to say about the positive achievements of our Government.

  • spannaforce
    Anna (@spannaforce) reported

    @ApiaFcViareggio Nbn was down. Seems OK now

  • bigRD73
    Shane (@bigRD73) reported

    @blowingtom2 @SenSHenderson It would be as bad as NBN co if they didn't.

  • wally_waldo83
    Wal (@wally_waldo83) reported

    @ShaneOliverAMP A big part of the problem is that starting from the 2010's more of our spending now goes to megatech platforms that extract Australian revenue without the old local multiplier. When $100 went to Ford or Holden, a retailer or a local media company, a large portion recycled through local wages, suppliers, property, logistics and tax. Now when $100 goes to a global ad platform, streaming service or cloud provider much more can disappear offshore through IP, reseller fees and related party charges with far less local employment or supplier spend despite the use of infrastructure like NBN and roads. So government keeps importing demand and taxing workers harder to fund services while more private spending leaks offshore to low local footprint platforms. That extraction is not productive for our economy and is increasingly an issue, especially when profits are being offshored and Australian taxpayers are unfairly carrying the burden.

  • LibertariansNSW
    Libertarian Party NSW (Liberal Democrats) (@LibertariansNSW) reported

    The Libertarian Party believes in reducing government involvement in the economy. We would Reduce ATO staff by at least half over 5 years because flat tax rates will require less compliance staff, and it is essential to reduce the possibility of the tax system regrowing; similarly, scale back agencies such as the Australian Securities and Investments Commission and Australian Competition and Consumer Commissioner and the laws they administer; and sell government business enterprises, including the NBN, ABC, SBS, and the Future Fund, and use the proceeds to pay down debt. By removing bureaucrats and simplifying tax, we will have a more prosperous country. #smallgovernment #libertarian

  • Umai_NUTTERS
    Umai NUTTERS (@Umai_NUTTERS) reported

    Was going to shock those who wondered why ive been offline for a month after the last internet issue and go New Financial Year New Stream, but alas the weather decided it was going to flood where the NBN lines run. I can download... just, upload is dreadful so RIP

  • brusamiok
    Bruno (@brusamiok) reported

    @VoteLewko @Starlink If Australia’s state-owned NBN Sky Muster satellite network becomes completely obsolete compared to Starlink, the entire country becomes dependent on the decisions of a private, foreign corporation.

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

  • n0otherwaythere
    Stonkin Days (@n0otherwaythere) reported

    @Starlink I’m one **** around on price from going over to NBN fixed wireless which has been rolled out in my area since I got Starlink. The chapping and changing is bullshit

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    No idea exactly who's staying and who's going (we'll likely find out soon enough), but one hopes Nine proper or 2HD/the Super Radio Network* may pick up some displaced NBN staff. *Come on, ex-NBN News talent can't be any worse than some of the presenters they've got right now!

  • ok_lyndsey
    Lyndsey Jackson (@ok_lyndsey) reported

    @NationalFarmers @NBN_Australia @AlboMP Guess how much we spent on the ten base stations on the ground? An eye watering amount that is symptomatic of the grift that went into the building of the network. We *should* have an inquiry. We probably won't bother though.

  • WobbandRoRo
    Wobb & Ro-Ro 🔞 are currently Quack-tastic!! (@WobbandRoRo) reported

    Yeah idk wtf is goin on dude. The NBN and/or Vodafone have been having the hugest ****** issues lately.

  • ianattheherald
    IAN KIRKWOOD (@ianattheherald) reported

    @strangerous10 @AlanJMitchell_ Yep. And Canberra complaining about the privatised Telstra is like me selling someone a second-hand car and hitching about what the new owners did with it. I’m serious. And we should surely have enough computing power to know now how the sharemarket dabbling went for those “battlers” who bought Telstra shares as encouraged by the privatising PM John Howard. After taxes, accountants, inflation, fees & Telstra’s bad (or deliberate?) policy choices around the National Broadband Network, my guess would be: not that well. And speaking of the NBN, remember the smart nodding and talking heads saying we wouldn’t need this much capacity etc. Be a few archived interviews from that era that will not have aged well. The same equation repeats throughout history. 1. “This is ridiculous” 2. “It has some uses” 3. “We’ve always supported this! What are you talking about.” Progress moves by the death of generations, as much as by technology. My parents hated ATMs. Didn’t trust them. I don’t trust the thing I’m writing this on. Children now will one day look back on such antiquated things as hand-held devices and “wonder how people used something so clumsy”. Etc

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