NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 264 |
| Melbourne, VIC | 244 |
| Adelaide, SA | 155 |
| Brisbane, QLD | 143 |
| Perth, WA | 57 |
| Gold Coast, QLD | 4 |
| Rosalie Plains, QLD | 3 |
| Newcastle, NSW | 2 |
| Canberra, ACT | 2 |
| Barrington, TAS | 2 |
| Sunshine Coast, QLD | 2 |
| Connewarre, VIC | 2 |
| Hobart, TAS | 1 |
| Colac, VIC | 1 |
| Bowral, NSW | 1 |
| Riddell, VIC | 1 |
| Old Bar, NSW | 1 |
| Maclean, QLD | 1 |
| Launceston, TAS | 1 |
| Warragul, VIC | 1 |
| Long Forest, VIC | 1 |
| Loch, VIC | 1 |
| Wollongong, NSW | 1 |
| Stanmore, QLD | 1 |
| Townsville, QLD | 1 |
| Albury, NSW | 1 |
| Mile Bridge, VIC | 1 |
| Upper Freestone, QLD | 1 |
| Coomera, QLD | 1 |
| Gisborne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Taylor
(@joshgnosis) reported
The interesting thing about the wireless announcement is one of the issues NBN Co has had is getting NIMBY councils to approve new towers to be built... Not sure how that's going to be overcome with more towers surely needing to be built for 5G.
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🌻🕯Kuvlotik, always at home with my cats 😻
(@Kuvlotik) reported
@ralph44668932 @BernardKeane That #NBN upgrade is only for a tomato farm (probably #LNPMassiveFail donor) in Guyra, #Beetrooter territory 🤬 No Telstra mobile network here in Uralla, for more than a week + Internet is intermittent 🙄
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Barry Kissane
(@BarryKissane) reported
Having sabotaged the NBN, Are the LNP now offering to start to fix it? Good news, if true and not just an announcement. Let’s see …
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kinDIACT
(@kinDIACT) reported
@N7jpicard They were originally classified as the "cheaper" option at the time. People with half a brain can realize their original idea for NBN was absolutely dog ****. But here we are now, in more debt due to their "smart" idea for nbn and now to waste billions more to fix it
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Dan
(@chillikebab) reported
I was just forced to switch to NBN from cable internet. My service is now only half as fast, and is $5pm more expensive. Let us not forget how much the LNP f*cked up the NBN. @Birmo @PaulFletcherMP @TurnbullMalcolm
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🕯DebbieN
(@northway_debbie) reported
@bagsnotfirst @PaulFletcherMP We gave on nbn, went to Starlink. LNP May promise but they never ever deliver. They’ve had nine years.
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MinionsRaven, fully vaxxed v3.
(@MinionsRaven) reported
@7NewsAdelaide Fix the NBN Says it all Hopeless government.
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Dan
(@chillikebab) reported
I told the Telstra service agent doing the switch that I had held out so long because I knew the NBN would be inferior. He said a lot of people had said the same thing, and were unhappy with the situation.
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Riley Boss
(@RileyBoss9) reported
Just watched the LNP doing a bullshit announcement on NBN launch for city fringe dwellers. It took three ministers and was more about how bad Labor could be if elected. They are running scared already. Vote them out.
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Noisynana@waratah
(@Noisynanawarat1) reported
@thinknoutld @Raymartin55 EVERY rural and regional NBN user should be outraged by the rubbish uttered by Fletcher and Co this morning . UNDER THEIR WATCH, just try to get service after 6pm less than 20 kms from Bathurst . How very dare they attempt to deceive the nation in this way !!!
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Peter Klages 💉💉💉💉
(@PeterKlages) reported
@NBN_Australia Ok @NBN_Australia, how will we know if we’re earmarked for transfer to Fixed Wireless and when will this be completed? I still have an open fault ticket on my current unreliable NBN satellite service which keeps dropping out.
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Oz space cadet
(@space_kadettt) reported
@abcnews To cover up how @SpaceXStarlink has showed up how crap nbn is
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Peter Klages 💉💉💉💉
(@PeterKlages) reported
@joshgnosis @NBN_Australia Haha! Of course! But in all seriousness, Skymuster is a joke. It’s just not fit for purpose. I don’t know how shuffling the deck can help and I’d love to see the announcement.
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Peter Klages 💉💉💉💉
(@PeterKlages) reported
@joshgnosis It’s a pity the @NBN_Australia satellite Skymuster network is so unreliable, unstable and unusable, otherwise we country folk stranded on it might be able to actually see the announcements.
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@isaacfloyd13 @PaulFletcherMP So another $480m spend on NBN.....an NB that they fkcd.....double what they said spend, 2years late & we are now 22 down the list WW....A total FU......overpriced, underspeed & full of spin