NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 476
Melbourne, VIC 235
Brisbane, QLD 163
Adelaide, SA 128
Perth, WA 55
Hobart, TAS 4
Canberra, ACT 2
Shepparton, VIC 2
Gawler, SA 2
Gold Coast, QLD 2
Mount Compass, SA 1
Whyalla, SA 1
Devonport, TAS 1
Eden, NSW 1
Murray Bridge, SA 1
Wollongong, NSW 1
Junee, NSW 1
Riddell, VIC 1
Moss Vale, NSW 1
Moruya, NSW 1
Meningie, SA 1
Newcastle, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • steve0445715103 steve (@steve0445715103) reported

    @akafaceUS NBN, never ends.

  • mallie_ben Ben Mallie (@mallie_ben) reported

    No NBN in Gungahlin Region, says no NBN outages, fix it @Telstra 🤬

  • THEogPRD Paige Renee (@THEogPRD) reported

    @Telstra already have had Telstra out to fix the nbn and now the internet drops out every odd hour how is this possible you just came out less than two weeks ago

  • TallNupinks Tall Nupinks (@TallNupinks) reported

    I think there’s really only two options.. at the ISP/NBN level, or it’s implemented by the company, I.e. Google. If it’s the former, that’s bad news, because the scope creep will be really easy for them to change. However, a VPN will bypass your ISP’s servers, so they won’t know what you’re doing. Starlink could also potentially bypass it. If it’s by individual company, a VPN will get around it, however, there’s the issue of whether they have your address or region on file. Your Google account usually has that. X doesn’t.

  • h3nry70r0 henry t (@h3nry70r0) reported

    @NBN_Australia We have had an NBN outage for over 20hours now at Fig Tree Pocket, Queensland! What is going on? And how come no updates or information provided? Service provider @tpgaustralia contacted multiple times with no info or updates at all - please assist

  • RosskoEdwards Rossko (@RosskoEdwards) reported

    @optus_help my NBN is down since last night. Woke up this morning and still out.

  • Chris62452212 Bobby Von Kooglesack (@Chris62452212) reported

    @ElevateWithAZ @kirawontmiss Nardwuar never revealed his name.... he just hinted to Chris Fehn the fact that he knew he was in a NBN tribute band.

  • _UncleMax Max-El (@_UncleMax) reported

    @2140btc @grok @kirawontmiss The one guy was formerly in a band inspired by NBN and saw that Nardwuar was pretty much saying “MF, I know who you are,” so he got ******** outta there ASAP.

  • charger220 Leaping (@charger220) reported

    @NBN_Australia How do you contact NBN when you have been without service for 24 Hours. Service provider can not do anything. No advice when it will be back on. Try calling. They phone maze is the best piece of avoid any contact with your customers I have ever come across.

  • h3nry70r0 henry t (@h3nry70r0) reported

    What the hell is going on @tpgaustralia @TPG_Telecom every Friday evening without fail i have connectivity issues with your #NBN service! Just a complete and utter failure

  • JmarrMarr 💧Elizabeth Marr (@JmarrMarr) reported

    What is this shite on NBN News, jump straight into footy, dancing or other exercise without stretching So sick of the time that should be spent on actual news instead being one off pieces of research or studies that are so often incorrect, misleading & at their worst dangerous.

  • Dancingchick56 From The Dark Side (@Dancingchick56) reported

    You send private messages offering all the help in the world only to redirect me right back to where I started from and got no help. The truth is Telstra does not want to know about any of these problems and neither does NBN.

  • Blue23210 Blue232 🇦🇺Vstraya VTUBER! (6mths Study-Hiatus) (@Blue23210) reported

    FFS... Dad doing Reno's for driveway and the dude decides to **** up my NBN line so I probs won't be able to stream AGAIN for a while...

  • CrankiF Cranki_Franki (@CrankiF) reported

    @andrewdricho @Theblackfemini3 Nah... NBN was for a closed signal communication...

  • Theblackfemini3 The opinionated Black woman ~ Aunty (@Theblackfemini3) reported

    After a couple of hours on and off the phone today, our NBN got fixed only for it to crap out again, but what I found interesting is when it crapped out around 1pm the mobile phones went down instantly too for around 10 minutes. It's just happened again, NBN and the phones, I've just gotten 1 bar of mobile service on my phone and no NBN 🤔

Map Check Current Status