NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 308
Sydney, NSW 228
Brisbane, QLD 190
Adelaide, SA 133
Perth, WA 56
Rosalie Plains, QLD 3
Sunshine Coast, QLD 3
Wollongong, NSW 2
Barrington, TAS 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Long Forest, VIC 1
Loch, VIC 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Gold Coast, QLD 1
Treeby, WA 1
Goombungee, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AshKyd Ash (@AshKyd) reported

    Scheduled NBN outage just popped up in my calendar starting right about now. I suppose it's time for bed anyway.

  • siyon_x Siyon🌹 (@siyon_x) reported from Melbourne, State of Victoria

    @Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(

  • NetrunnerGen Netrunner Card Generator (@NetrunnerGen) reported

    Scaphonyx NBN •••• 8 credits Ice: Code gate - PSI. Strength 2 Rush Work: you may trash up to 3 cards from HQ. Decrease rez cost by 2 per card. ↳ deal 1 net damage unless the runner pays 1 credit

  • matsionoah 💧Kerryn Gray (@matsionoah) reported from Melbourne, State of Victoria

    😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡

  • Optus Optus (@Optus) reported

    @themediapod Hi Ross, I'm sorry to hear you're experiencing some issues with your NBN service. Just so we're on the same page, could you confirm if your NBN service with Optus? If so, we'd be happy to take a look at your connection, could you send us a DM? Sarah

  • dollybird1963 melissa (@dollybird1963) reported

    @Optus Hi, our NBN is out in 3029...is this a known outage?

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @GSkullWarrior We understand that the issue has been frustrating but we cannot find a problem in the NBN network. We've seen here that the modem has been restarting itself. May I ask you to do a hard reset on your modem? 1/2 -Geli

  • dalestuartwill1 Dale Williams (He/Him) (@dalestuartwill1) reported

    @Telstra The link you sent me states that you have no supply of NBN boxes until may or June so why are you sending me appointment via sms. Why are you also pre determining the day and date without consulting me. Does anyone actually want to help?

  • M0REXG0LD3N katie (@M0REXG0LD3N) reported

    @NBN_Australia i still don’t know wat a service provider is

  • NMaconachie 💧Nick 🌈 (@NMaconachie) reported

    @NBN_Australia It’s still not working. It’s not Aussie Broadband. It’s the NBN.

  • DogGunn Dawg & Gunn (@DogGunn) reported

    @Menulog Is there some sort of issue in Victoria? I'm unable to access the website / my order from my NBN or 4G connection, and appears other people are reporting the same issue too.

  • RealCritHappens CritHappens_Gaming (@RealCritHappens) reported

    Due to an issue with my NBN, Throwback Tuesday is cancelled at this stage as I am unable to put load onto the link. NBN tech scheduled to attend Thursday so Friday Night Shenanigans will go ahead as scheduled. Apologies for the inconvenience.

  • M0REXG0LD3N katie (@M0REXG0LD3N) reported

    . @NBN_Australia my internets not working again sigh

  • psg_au Peter (@psg_au) reported

    @NBN_Australia I have PERSONALLY been involved in at least 5 other premises where the NBN have been asked to attend to fix issues by Telstra, Optus and Aussie Broadband and it is the same broken record. Appointments get cancelled regularly.

  • raqsadl0 raqs (@raqsadl0) reported

    who else has to use their goddam data in their own home cause the nbn just doesn't work the way it should, fk me i am over this **** house country

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