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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 229
Melbourne, VIC 137
Cairns, QLD 1
Adelaide, SA 48
Brisbane, QLD 88
Perth, WA 56
Hobart, TAS 3
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 6
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
Newcastle, NSW 1
Colac, VIC 1
Canberra, ACT 1
Bowral, NSW 1
Riddell, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • lord_tizza
    The Lord (@lord_tizza) reported

    And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

  • locky82903378
    loksta!🗣 ❤️. . (@locky82903378) reported

    @kevconrad2 @TexCoolMike Use your brain as if they be taking up iPhones no cell towers In space . No nbn network for wifi routers to plug into. You think they took up charging usb cables etc for phones that don’t work ? All that weight for phones that don’t work when they could have dedicated cameras

  • gordonmalcolms3
    gordon malcolmson /malky🍀🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸💚 (@gordonmalcolms3) reported

    @racingblogger Terrible ride by NBN😒🐎🍀🇮🇪

  • PaoloMalicse
    Paolo M (@PaoloMalicse) reported

    @optus_help 3rd day no NBN internet at home and no one can tell me the problem. Case number 1004469179. Shame on you, Starlink and Superloop starting to look good right now, maybe time for a switch.

  • sherwinpinto
    Sherwin Pinto (@sherwinpinto) reported

    Is anyone else having an outage on their NBN in Rockdale @AGLEnergy

  • Lilens
    Lilen (@Lilens) reported

    @chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me

  • bxporter
    BXP (@bxporter) reported

    @shaneciurleo all we need now is an NBN outage or someone being told to get off the phone because dinner is getting cold

  • MiladyJL
    ✨ 🐈‍⬛ Milady 🐈✨ (@MiladyJL) reported

    I’m so sorry but I don’t have an Internet connection right now, something has gone horribly wrong, either the new nbn box is faulty or nbn hasn’t activated my new service.. either way.. I’m not sure when I can next stream. I’m extremely upset that my isp recommended this. Gutted.

  • Au_Fraser
    iliketowastemytime (@Au_Fraser) reported

    @padders001 @LdogExtreme ***** how ******** is coles and woolies supply dominance a failure of the government? they should fine them more right? imagine if the libs werent ******* retarded and actually managed to put a decent NBN in for one and itd be ******* done by now, let alone NSW corruption

  • DimTimWilsonMP
    The Sentient Eye Brows of John Winston Howard (@DimTimWilsonMP) reported

    @macsween_prue @AlboMP @AustralianLabor To be fair Prune McBiasedBitch, the nbn AND NDIS were legislated under the dying days of an ALP government, but initial implementation were left to an incompetent *********** of successive coalition fuckups masquerading as government, which then left the damage for ALP to fix

  • HydraBoom
    Hydra Boom (@HydraBoom) reported

    @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

  • ConroyJohn36064
    TrueBlueAmerican @Betamalefinder 3606------------- (@ConroyJohn36064) reported

    @MalleusIg tribal ****. nbn

  • The_R_a_v_e_n_
    The Raven (@The_R_a_v_e_n_) reported

    JFC NBN is absolutely dog ****. The 3rd world has better internet than this amateur backwater **** show. A monopolised racket propped up by taxpayers just like the ABC @NBN_Australia

  • Russputin2
    Russell Drysdale :#IStandWithAlbo (@Russputin2) reported

    @Qldaah If only Media Militia had gone Full Fibre to the cesspit, instead of opting for snail paced Copper NBN, they'd know that "discovery" was only a new find, mid last century & rejected as unviable, of poor quality & limited in supply.

  • Books4566
    Books (@Books4566) reported

    As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

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