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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Perth, WA 46
Brisbane, QLD 97
Sydney, NSW 144
Melbourne, VIC 91
Adelaide, SA 49
Dubbo, NSW 3
Arumpo, NSW 6
Croydon, NSW 1
Long Forest, VIC 1
Holmesville, NSW 1
Warragul, VIC 1
Cairns, QLD 1
Hobart, TAS 1
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • imdavo17
    Dave (@imdavo17) reported

    @TFyrd49376 @TobiSkovron Labor introduced the NDIS, LNP messed with it. Like a long list of things introduced by Labor, the LNP screws with it and we are forced to endure the **** show that follows. NBN? LNP screwed it so hard it cost 3x as much for inferior infrastructure.

  • bartoni73
    King Neptune73 (@bartoni73) reported

    @Telstra @NBN_Australia when is my internet going to be fixed? I have been awaiting resolution of the issue since March 3, 2026. I have had 6 appointments cancelled because you allege you fixed it remotely! That’s BS!😡😡😡😡

  • Ruslan11431897
    JustMate (@Ruslan11431897) reported

    @AvidCommentator Starlink is much cheaper…personally I never had NBN and can’t understand why average home user prefers NBN over starlink right now…

  • eevblog
    Dave Jones (@eevblog) reported

    @impalethevlad It doesn't work like that when the entire business park NBN is down and many thousands of people are suddenly trying to find cellular workarounds.

  • kaijuergs
    rustikalfox 🌿 (@kaijuergs) reported

    wasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀

  • DayvdAllen69876
    Dayvd Allen (@DayvdAllen69876) reported

    Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

  • julerin8
    Weird Uncle Bob (@julerin8) reported

    @DavePhippen After 8 calls totalling 12 hours to NBN co and Telstra I found the magic key: Just say "Ombudsman" Service person arrived the next day and a new modem the same week.

  • DanielSMatthews
    𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported

    @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

  • Natasha19317558
    Natasha (@Natasha19317558) reported

    @AlanBixter I’m not a hater but I can’t decide if I hate Medibank Private or Telstra / NBN more? Telstra / NBN sent 15 techies to fix our Internet problem & many phone calls all while our kids doing Uni exams & 1 wtg for cardiac surgery. Stress ++ Good luck Alan coz you’ll need it 🙏

  • c0n_AU
    Con! (@c0n_AU) reported

    @ItsMissShorty @robb_j_m When people refer to NBN/Internet as “WiFi” they’re absolutely Luddites or just too lazy to know what they have/need and don’t deserve any help from those who might.

  • Ferrousoxi29174
    Ferrousoxide (@Ferrousoxi29174) reported

    @highbrow_nobrow @Acyn Can we put this charlatan on mute. His NBN fix was a disaster. His hydro scheme also a disaster. Shut up Malcom. You are clearly an imbecile.

  • mwfowlie
    Michael Fowlie (@mwfowlie) reported

    @tomdoes_tech @DanielW_Kiwi I mean even if you love Australia, the NBN sucks

  • paullyj57
    paullyj57 FMD **** AUST (@paullyj57) reported

    @JH_Otway_Ranges @craigkellyAFEE we never needed an nbn . mobile phone for data was faster and cheaper. Now starlink is faster and cheaper again NBN is a 200 billion dollar disaster

  • some0nethere
    some0nethere (@some0nethere) reported

    @OMGTheMess I am an EV driver, but I do not think others should be paying for it. Perhaps if the government invested in standing up a government owned charger network that had a sound business case and sold it later, that might be ok. However, that was what NBN was supposed to do with internet...

  • travelbizzau
    D Taylor (@travelbizzau) reported

    @Boom_ThatHurt @AvidCommentator The NBN was already billions over budget, years behind schedule and drowning in rollout failures before Abbott changed a thing. Labor sold a Ferrari, delivered a **** box, then blamed the next driver for the smoke coming out of the bonnet.

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