NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 72 |
| Melbourne, VIC | 155 |
| Brisbane, QLD | 105 |
| Sydney, NSW | 240 |
| Perth, WA | 57 |
| Parramatta, NSW | 1 |
| Ashfield, NSW | 1 |
| Logan City, QLD | 1 |
| Ocean Shores, NSW | 1 |
| Gold Coast, QLD | 7 |
| Toormina, NSW | 1 |
| Junee, NSW | 1 |
| Portarlington, VIC | 1 |
| Geelong, VIC | 1 |
| Thirlmere, NSW | 1 |
| Hobart, TAS | 2 |
| Newcastle, NSW | 1 |
| Colac, VIC | 1 |
| Canberra, ACT | 2 |
| Bowral, NSW | 1 |
| Riddell, VIC | 1 |
| Old Bar, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (Human) 🇦🇺🇺🇸 🇺🇦 (@PBTyrrell) reported@dyllfather222 @SeverusChud It is a gov that believes it is better at allocating capital than private people. Hence the massive tax grabs. Theft really. The huge gov spend, like insane spending. NDIS fraud CFMEU fraud NBN insanity reinstalling copper into wet pits. Selling 200 days of fuel down to 30 days. Zero response to Islamic extremism This gov is killing us.
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@Qldaah If only Media Militia had gone Full Fibre to the cesspit, instead of opting for snail paced Copper NBN, they'd know that "discovery" was only a new find, mid last century & rejected as unviable, of poor quality & limited in supply.
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Jay Jay (@JayJay1094727) reported@deniseshrivell All the telcos are pushing nbn. I’ve been on 5g for 4 yrs after issues with NBN. Last week my power adapter died on the router & they tried to convince me I needed a new NBN plan because 5g doesn’t work at our address. I gave up and bought a power adapter for $12 … 1/2
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Sir Peter the Bogan (@P_bogan) reportedSince Labor came back in, NBN speeds have doubled for the same $$$. But only for those on FTTP. Which the Libs ****'d up for 9 years thanks to Mr Internet Malcolm Turnbull. #qt
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The Raven (@The_R_a_v_e_n_) reportedJFC NBN is absolutely dog ****. The 3rd world has better internet than this amateur backwater **** show. A monopolised racket propped up by taxpayers just like the ABC @NBN_Australia
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Optus Help (@optus_help) reported@kni36182404 Hi Mike, can you please send us a direct message to confirm if it is the service address or billing address? Also confirm which service is the contract for, I mean mobile or NBN home internet? Kartik
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What she said kaydensley@bsky.social. (@DensleyShe) reportedYou know how it goes. Labor outs in place big reforms, Libs get in and **** up the process. Just like NBN and copper. NDISS they let loose free enterprise rip offs.. You always vote with libs so……..
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@Thejimpenman Ask your serfs to shout you full fibre NBN Jimmy. That was under the Deposed LNP Crime org that ran up $850 additional debt, without creating one cent of legacy assett, whilst claiming to have paid down the existing $150 billion debt that took all prior govts 112 yrs to reach.
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gordon malcolmson /malky🍀🇮🇪🏴🇵🇸💚 (@gordonmalcolms3) reported@racingblogger Terrible ride by NBN😒🐎🍀🇮🇪
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BigBoatBruce (@bigboatbruce) reported@LambDownUnder @james00000001 If you trust private business in a non competitive situation you are essential stupid. If there’s a monopoly service it’s a ripoff in the hands of private business. You must know that. NBN is a national infrastructure requirement for a civil and successful nation.
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iliketowastemytime (@Au_Fraser) reported@padders001 @LdogExtreme ***** how ******** is coles and woolies supply dominance a failure of the government? they should fine them more right? imagine if the libs werent ******* retarded and actually managed to put a decent NBN in for one and itd be ******* done by now, let alone NSW corruption
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jethro4445 🦉 (@cornhuskerj) reportedSo last week @Telstra rang out of the blue to ask if I had requested to change my nbn to another provider as they had received an order to transfer my service. I said no and the agent said okay he’d cancel the transfer order Then on Friday I received a message
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Whimsical🇦🇺 (@whimsical523456) reported from Melbourne, Victoria@JEChalmers You aren't creating any new private sector jobs. You aren't even investing in the private sector with public companies anymore. The last one was the ****** NBN a full generation ago now. ***** sake! Found some ******* publically owned companies and show you actually ******* support growing the economy. AND GET RID OF CGT AND INCOME TAX! Hike the GST if you need to keep the revenue the same.
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Millicent Bystander (@trickyidnego) reportedI look at this guy and all I see is rorted ****** internet. We have such poor leaders in Australia that they cant even recognise how basic, how integral, stuff like the nbn is to Australia. Still fixing yr mistakes, so stfu
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twoshedslegit (@twoshedslegit) reported@xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node