NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 449
Melbourne, VIC 276
Brisbane, QLD 222
Adelaide, SA 193
Perth, WA 101
Gold Coast, QLD 6
Canberra, ACT 3
Townsville, QLD 2
Albury, NSW 2
Murray Bridge, SA 1
Wollongong, NSW 1
Junee, NSW 1
Shepparton, VIC 1
Riddell, VIC 1
Moss Vale, NSW 1
Moruya, NSW 1
Meningie, SA 1
Newcastle, NSW 1
Kalgoorlie, WA 1
Central Coast, NSW 1
Loxton, SA 1
Sippy Downs, QLD 1
Bunbury, WA 1
Mackay, QLD 1
Orange, NSW 1
Longford, TAS 1
Parramatta, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • heyheyjacs jacs (@heyheyjacs) reported

    Why does the NBN warn of an all day outage that never eventuates? I was going to make an effort to go into the office and thought **** it, I’ll find something to do offline. Internet worked all day.

  • npkamen Nick K (@npkamen) reported

    @heyydelta @DanG88_ Looks like VDSL issues. Are you on FTTN/B NBN?

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported

    @tingeling_au I use 100% mobile data, not from iiNet (I had an argument with them in 2020) at home, no NBN at all. Fluctuates between 4G & 5G. Works beautifully for me. No problems.

  • tingeling_au 🔔- Tingeling -🔔 (@tingeling_au) reported

    @Linda36993618 Well maybe, I just know that we get a lot of interruptions and slow connection speeds, we never get what is claimed we will for what we pay. If it was anything other than the NBN we wouldn't tolerate it, the service is rubbish!

  • dancmac Daniel McKenzie (@dancmac) reported

    @NBN_Australia there’s been a random outage in Melbourne (3181) since just after 3pm AEDT. Working from home not going great; any updates? #nbn

  • TheMiniHybrid MiniHybrid (@TheMiniHybrid) reported

    Can’t even watch a single youtube video without getting disconnected 🤬🤬 @NBN_Australia get your **** together and fix our net! How can I start streaming like this? #Vtubers

  • FairAusPol Lyn @Life Is Good (@FairAusPol) reported

    @JonesHowdareyou Customer service & service delivery a thing of the past. Lucky you had NBN tech fix it. In prevs place, Telstra sent ~6 modems in a period of 12mths. Turns out it wasn't faulty modems. NBN visited & id'd copper wiring to the house as culprit. Waste really annoys me

  • jomosantos17 Jomo Santos ッ (@jomosantos17) reported

    @VodafoneAU vodafone NBN outage in Cranbourne North area. Can you pls confirm?

  • KirbiTronic K.aR (@KirbiTronic) reported

    @NBN_Australia when will service be restored in Potts Point, NSW. There’s no ETA on your website

  • iamlloyd Lloyd Santos (@iamlloyd) reported

    @Aussie_BB Hi, is there an outage in Melbourne CBD? I've lost my internet a few minutes ago. Restarted the NBN box and router already.

  • LocalReason Ian (@LocalReason) reported

    @NBN_Australia your service SUCKS. How can I contact anyone to find out when my street is being upgraded!!!!! You site shows NOTHING and your BOT is only sending me to Blog page.

  • coluanaigh Chris Ó Luanaigh (@coluanaigh) reported

    @AngryExile @NBN_Australia In my case it’s the 3rd night of the problem being NBN’s care of the notifications from the retailer

  • Adam_Goldman Adam (@Adam_Goldman) reported from Fairhaven, State of Victoria

    4 years of slow @NBN_Australia constant drop outs. 6 technician appointments. Numerous ‘repairs’ to the node. Yesterday they worked out we were connected to the wrong node, 2km away rather than the one they had been fixing 200 metres away. Thanks, all good now…

  • __LeftistVegan Ⓥ Soy Boy (@__LeftistVegan) reported

    @mattDCLXVI My internet is broken because of the NBN thanks Turnbull 🤬

  • cshawaus Chris Shaw (@cshawaus) reported

    @Aussie_BB doesn't seem to be the issue from what I can tell. Looks like @NBN_Australia is having a good old meltdown right now

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