NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 284
Sydney, NSW 232
Melbourne, VIC 229
Adelaide, SA 107
Perth, WA 48
Sunshine Coast, QLD 3
Rosalie Plains, QLD 3
Gisborne, VIC 2
Central Coast, NSW 2
Gold Coast, QLD 2
Connewarre, VIC 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pedrojono Jono Perry (@pedrojono) reported

    Hey @Telstra NBN home internet in 2024 is not working for 2nd time in as many weeks. Please advise when this will be fixed. App says 12am this morning…

  • NathBridgewater Nathan Bridgewater (@NathBridgewater) reported

    @optus nbn dead as a door nail in Cronulla. Help! My NBN has the covid!

  • RobertJJGG Robert G (@RobertJJGG) reported

    @Optus no nbn in sSt Leonard’s NSW sydney , I messaged in the app but the messaging staff are ignoring me. Unprofessional! I have a work meeting to log onto! It’s not working!

  • JoshRobinson_00 🇦🇺Josh Robinson🏳️‍🌈 (@JoshRobinson_00) reported

    @NBN_Australia @ACCAN_AU i just want to be able to access faster internet. 50mps download is not cutting it. FTTN SUCKS!

  • Henriifn Henrii (@Henriifn) reported

    NBN internet line broke, so bad internet to no internet till Saturday when they send someone out to fix it. 👍🏻

  • RaoulPool Raoul Pool (@RaoulPool) reported

    @optus Are your services down in North Sydney? Mobile phones and NBN down for me - no support on live chat, no one picking up phones and no replies to DM! This is unacceptable, a lot of us need to work in a lockdown and getting absolute radio silence. #switchingprovider @Optus

  • KikooGaming KikooGaming (@KikooGaming) reported

    @Optus @PullinBen Hi NBN is down in Roselands too can i please get some help😑

  • thesooyunlee Christine Lee (@thesooyunlee) reported

    Our @NBN_Australia is broken for 3 weeks. A nbn engineer came, a @Telstra engineer came, a n nbn engineer came. It’s still broken. Guess which engineer will visit us next.

  • RedShane1 Red Shane (Senior) *(Not OAM) (@RedShane1) reported

    Hey smart folks. Can anyone confirm for me that in some places the NBN has throttled back network speeds? I am having serious issues that the local techs cant answer. Cheers #NBN @NBN_Australia @telstra

  • CoreyA96 Corey Allen (@CoreyA96) reported

    @optus NBN issues in 2130? Can’t use the network outage map, as it won’t even load!

  • happyboydanny Danny T. (@happyboydanny) reported

    My @Optus NBN broadband and mobile internet are both not working/very slow. Plus the Network Outage site is not loading. :/ Blimey! #Sydney

  • Klavinmour Klavinmour (@Klavinmour) reported

    @NBN_Australia Copy and paste responses like this don't help when you're flat out ignoring my statement about the NBN Network being OVERLOADED. I know exactly why my Internet doesn't work, and I also know NBN will NEVER FIX the issue because you refuse to actually build real infrastructure.

  • RaoulPool Raoul Pool (@RaoulPool) reported

    @Optus internet NBN & Mobile network being down has cost me over $50,000 in damages as I cannot work... ABSOLUTELY UNACCEPTABLE! How can you treat your customers like this in a lockdown? What is the point of a 4g backup if it is also down?! No customer support at all!!!!!!

  • KikooGaming KikooGaming (@KikooGaming) reported

    @Optus NBN is down in Roselands, im working from home and got disconnected from work!!

  • grantpallant Grant Pallant (@grantpallant) reported

    @ozcjr @Foxtel That’s good I can’t get as I am already satellite customer and nbn not good enough

Map Check Current Status