NBN Outage Map
The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Campbelltown, NSW | 1 |
| Sydney, NSW | 116 |
| Brisbane, QLD | 85 |
| Melbourne, VIC | 91 |
| Hobart, TAS | 3 |
| Adelaide, SA | 38 |
| Mildura, VIC | 1 |
| Toowoomba, QLD | 1 |
| Perth, WA | 34 |
| Dubbo, NSW | 1 |
| Warragul, VIC | 1 |
| Windermere, QLD | 1 |
| Port Stephens, NSW | 1 |
| Long Forest, VIC | 1 |
| Arumpo, NSW | 7 |
| Cairns, QLD | 1 |
| Upper Caboollure, QLD | 1 |
| Newcastle, NSW | 1 |
| Mackay, QLD | 1 |
| Kincumber, NSW | 2 |
| Ballarat, VIC | 1 |
| Rosalie Plains, QLD | 1 |
| Townsville, QLD | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Viscount Dave, The Vaxed (@ExpertOracle) reported@NBN_Australia G'day! We are renovating and need to replace an early NBN FTTP box and power supply with the new NBN box. Our ISP says to contact you, but there is nothing on your website that addresses this issue. Please help!
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Tom Baker (@Duckimusprime) reported@Poolwithaswan @viii_nix Labor has been terrible with digital freedom. There was Stephen Conroy and the great Australian firewall during the Rudd-Gillard-Rudd. We were looking at getting a great fibre to the home NBN, that would've been utterly crippled by the government mandated filtering.
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Scott Nixon (@MrBrokenEyes) reportedUmmm. I don’t mean to be “that guy” but, has anyone else noticed that the #EmergencyAlert test seems to have, ya know, crashed the internet in Australia? #NBN is down everywhere. Phone internet seems to be okay. This could get interesting.
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Jack Koval (@jackkovaltrades) reported@CrashiusClay69 Damn dude, let's ****** ball.. I wish I could share my clip with you but I don't wanna doxx myself NBA. National TV. Sold Out Crowd. Swoosh. NBN TNT 🏀💣
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WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported@ArtistAffame If you don't have a wifi router then you will. The 5G is the mobile network, you connect to the internet via that or via NBN. Usually then it connects to a wifi router.
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Mezmarr (@Mezmarr) reported@NBN_Australia Working hard! More like hardly working! It's been nearly 24hrs since it went down with no updates, no notice of what's actually wrong. NBN being government funded as well, is so ****!
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Hobbie (@Hobbie4C) reported@VoteLewko @Starlink Govt/Telcos/NBN spent billuons of taxpayer dollars to build a rubbish service. Starlink does way better at zero taxpayer expense. So government response to this is to spend more dollars on their unworkable rubbish. I can't think of a better argument why big government needs to go
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Geoff Payne (@geoffrey_payne) reported😒 had FTTP NBN connected 2 weeks, incredibly slow speeds, pages don't load & sound intermittent, NBN website says, any/all issues regarding performance MUST go to ISP, they are charging me for 500 Mb/sec.....I'm receiving 80 Mb/sec download speed currently @NBN_Australia 😞
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Rolly polly (@Rolly50Hundred) reported@B_e_n_n_y @r0ck3t23 It’s already obsolete. If you have decent 5G it’s light years ahead of NBN. Most cities don’t have proper 5G though. They think they do but it’s awful pretty much everywhere except Gold Coast.
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DissentingSkeptic (@DissentingS) reported@VoteLewko @Starlink Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.
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Cdbrown (@BrowntownBrew) reported@Batman2242 @JMarshall63666 That's just a stupid old lie. The concept was determined by an independent cost benefit analysis which determined upgrading to fibre provided the best benefit for the cost based on existing and concept tech. Libs destroyed the plan and the economics of the #nbn
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Mitchell Costin (@mitchell_costin) reported@RobERussell1 @FranMooMoo Yes it is. I did some checking&at the moment I'm better off staying with the NBN network. I have told this to Elon many times,but I never get an answer. Same goes for his paid premium subscription to X. It sounds reasonable in American dollars, but that explodes in our currency.
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Brian Smith (@sm59589971) reported@BiteSizedMediaX The Howard Costello government also left a future fund which is something like $240 billion now. Labour are eyeing that off, I wonder if they’ve already broken into it. Rather than just paying into it, they bought out NDIS, Nbn, all these other green BS things.
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Richard Neal (@Wombat_Ric) reported@r0ck3t23 It wont effect providers as much as you think. We have the NBN in Australia and all that happened is everyone became resellers or add on service providers. The telco's wont disappear, they just wont have to pay for infrastructure anymore and become SpaceX resellers.
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rose saltman (@Napoleonspiano) reported@NBN_Australia @therealjme5h Yes, but how long will I be without service? 3 hours and counting.
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