NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 451
Adelaide, SA 361
Melbourne, VIC 358
Sydney, NSW 347
Perth, WA 114
Canberra, ACT 5
Gold Coast, QLD 4
Townsville, QLD 4
Mackay, QLD 2
Parramatta, NSW 2
Bunbury, WA 1
Orange, NSW 1
Longford, TAS 1
Sale, VIC 1
Long Forest, VIC 1
Hobart, TAS 1
Mudgee, NSW 1
Griffith, NSW 1
Cairns, QLD 1
Central Coast, NSW 1
Sippy Downs, QLD 1
Launceston, TAS 1
Wodonga, VIC 1
Mansfield, VIC 1
Carrum North, VIC 1
Newcastle, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • KiNeMzz KiNeMz (@KiNeMzz) reported

    @NBN_Australia hey NBN. Whats happened with the service in Braybrook. It's been out since 6pm yesterday. Any updates?

  • shoesenpai Shoe ✨🧚 (@shoesenpai) reported

    It seems like NBN doesn't want me to attend any classes on Tuesday. 2 weeks ago it was an unexpected outage, 1 week ago it was the storm knocking out internet, today they're doing an emergency planned maintenance.

  • palenord skipjack 🐟 (@palenord) reported

    Internet is uh. Not happening. NBN dropout apparently. Unsure if this tweet will even post on mobile data. Although it's amazing the amount of internet related things I've attempted to do despite knowing it's down.

  • richiektfantas RC (@richiektfantas) reported

    @SkyNewsAust Victorian NBN not working either or just me…🤔

  • Internode Internode (@Internode) reported

    We are aware of an issue impacting connectivity across mobile, home broadband and NBN in Tasmania due to third party cable issues. Customers may have limited or no service at this time. We are working with the cable operator to restore services as quickly as possible.

  • StephenTristram Stephen Tristram (@StephenTristram) reported

    Hello @Telstra is there a widespread NBN connection issue in Launceston and suburbs (Legana 7277)? We can't connect.

  • PennywiseMyers Beki Michael Myers 🔪🎃 (@PennywiseMyers) reported

    Stupid nbn outage...causing every app to play up. Technology is great while it works, when it malfunctions, it's a ****.

  • Tassiecomp Frederick Miley (@Tassiecomp) reported

    @Telstra @Rotae Hi I've lost nbn and limited data working in mobile. Unable to load the outage page.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    We are aware of an issue impacting connectivity across mobile, home broadband and NBN in Tasmania due to third party cable issues. Customers may have limited or no service at this time. We are working with the cable operator to restore services as quickly as possible.

  • notporridge notporridge (@notporridge) reported

    NOT HAPPY @OPTUS. i understand the nbn going down with the flooding but not to have decent 4g here in jimboomba is unforgivable. Moved here in 2015 & had great coverage. With each "upgrade" to the tower its gotten worse to the point where its taken1/2hr just to get onto twitter.

  • LS__Fish LS Fish15 🇦🇺🏳️‍🌈 (@LS__Fish) reported

    I ******* hate the NBN. If only they had decided to get it right to start with, maybe we wouldn’t have a statewide outage... Hospitals and all affected!

  • VodafoneAU Vodafone Australia (@VodafoneAU) reported

    1/2 We are aware of an issue impacting connectivity across mobile, home broadband and NBN in Tasmania due to third party cable issues. Customers may have limited or no service at this time. We are working with the cable operator to restore services as quickly as possible.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    The outage in Tasmania caused by a cut to a Telstra cable is impacting homes and businesses connected to nbn™ Fixed Wireless services in Tasmania. We have been advised work is underway to restore services. We will provide further updates when they are available.

  • VeronicaFoale Veronica Foale (@VeronicaFoale) reported

    @mike_rowe Home internet (NBN) is down entirely, and 4G (out in the sticks) is slow and glitchy.

  • Bob64St 💉💉💉 ⨋🌈 ♿ (@Bob64St) reported

    Shouldn't take @TPG_Telecom 30 mins to answer my call about an internet outage in Victoria after I checked and no NBN outages listed.

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