NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 325
Melbourne, VIC 260
Sydney, NSW 238
Adelaide, SA 93
Perth, WA 47
Gold Coast, QLD 4
Rosalie Plains, QLD 3
Gisborne, VIC 2
Central Coast, NSW 2
Sunshine Coast, QLD 2
Canberra, ACT 2
Gawler, SA 2
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1
Penola, SA 1
Bundaberg, QLD 1
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Ballarat, VIC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • caskings caskings (@caskings) reported

    @decryption I install and manage gpon networks (not nbn) this not worth your time. The MAC address is irrelevant to it being accepted onto the network.

  • noturmilk Daisy (@noturmilk) reported

    @NBN_Australia oh too bad it never achieved that lol

  • ShaeHussey Shae Hussey (@ShaeHussey) reported

    @NBN_Australia I’ve had no internet since early this morning. Have reported to Aussie Broadband yet you don’t list my outage on your outage checker at my address. Are you on to fixing it? It’s making work impossible.

  • ChaangYai Eddy (@ChaangYai) reported

    @BungieHelp So what’s total download size for PS4 Pro? 72gb + 105gb or just 72gb??? I really need to know because my NBN connection (Australia) is down for the next week and I’m on mobile lol

  • simon_xx74 Simon 💉 💉 💉 (@simon_xx74) reported

    Hey @TPG_Telecom I’m a tpg nbn customer and I am constantly harassed by sms, email and phone to move to Vodafone 5G. Leave me alone - it doesn’t work in my area!!

  • kinnane_murray Murray Kinnane (@kinnane_murray) reported

    I'm confused which is normal for me. I keep getting messages that the @NBN_Australia is doing upgrades to our local network. This should mean it's getting better right? But I've never had more drop outs than ever before. First world problem I know.😡

  • jshieldsimages Jordan Shields (@jshieldsimages) reported

    Bloody hell, first world problems, but had no NBN AND no 5/4g, lucky I'm doing edit work on local files today.

  • RayMondeDeux Lakey Farm (@RayMondeDeux) reported

    @JamieNicolaou @Telstra Nbn is ****. They know it and they don't care. I like to see pollies and executives have access only to speeds like this

  • RobMDeutsch Rob Deutsch (@RobMDeutsch) reported

    @decryption NBN? Really? I had trouble when I last churned because the previous ISP would've give up the connection, and therefore the new ISP couldn't connect me.

  • lucky_rae Rae (@lucky_rae) reported

    @NBN_Australia @gibbofn My box and modem are both next to my TV downstairs my desktop is upstairs and it is slow as

  • effektd jb (@effektd) reported

    @NBN_Australia Please direct me to a claim form so I can request a refund of my <1yr old $400 modem router that is soon to be obsolete because of your network upgrades Thanks, you are a joke of an organisation, thousands of people are going to be impacted - *********. #nbn #fail

  • Optus Optus (@Optus) reported

    @jishac93 We are very sorry to hear you're currently experiencing some network issues with your NBN service. Would you be able to send us a DM along with your full address and internet username so we can assist further? Kristy

  • fatkoala_o0o fatkoala (@fatkoala_o0o) reported

    @TPG_Telecom Can I ask if there is an outage in Peakhurst NSW area? Our NBN is down since 11am today.

  • Pukka63 Pukka63 (@Pukka63) reported

    @iiNet is there an NBN outage in North Ryde area of Sydney right now?

  • HammerRazor Hammer Razor (@HammerRazor) reported

    So over NBN, disconnecting every 5 mins, was enjoying my day playing lost ark but now im in ques coz the stupid **** keeps disconnecting

Map Check Current Status