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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 86
Perth, WA 35
Adelaide, SA 39
Campbelltown, NSW 1
Sydney, NSW 115
Melbourne, VIC 91
Hobart, TAS 3
Mildura, VIC 1
Toowoomba, QLD 1
Dubbo, NSW 1
Warragul, VIC 1
Windermere, QLD 1
Port Stephens, NSW 1
Long Forest, VIC 1
Arumpo, NSW 7
Cairns, QLD 1
Upper Caboollure, QLD 1
Newcastle, NSW 1
Mackay, QLD 1
Kincumber, NSW 2
Ballarat, VIC 1
Rosalie Plains, QLD 1
Townsville, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

  • bcg1976
    Not for you (@bcg1976) reported

    @BilsonhBilson The public can buy it if they want. It's a public company. I wouldn't with starlink cellular about tk come online. Just like I wouldn't have bought it's copper network off it for the NBN. How has that public turkey worked out?

  • Hobbie4C
    Hobbie (@Hobbie4C) reported

    @VoteLewko @Starlink Govt/Telcos/NBN spent billuons of taxpayer dollars to build a rubbish service. Starlink does way better at zero taxpayer expense. So government response to this is to spend more dollars on their unworkable rubbish. I can't think of a better argument why big government needs to go

  • LamillLoL
    Lamill (@LamillLoL) reported

    Constant internet drop outs for weeks, network status always says no outage. Currently down and no end in sight. I need answers!! @NBN_Australia

  • grtdane
    Dane Trethowan (@grtdane) reported

    @TimLooker @ABCaustralia I knew our communications system was down the tube with no stopping it when NBN bought the Copper Wire Network from Telstra and start decommissioning it, we should have had our Copper Network (which served us well) continue to do so along side Fibre etc.

  • Martywa467
    Marty (@Martywa467) reported

    @VoteLewko @Starlink This is exactly why we need billionaires and trillionaires to do things that our governments always completely fails to do. So glad we wasted billions of our dollars on a rubbish NBN service huh

  • TasDevyl
    TassieDevyl (@TasDevyl) reported

    @ArtistAffame That's not bad. The only option I have where I am is Fixed Wireless. Essentially 4G/5G cell tower and fixed "antenna" on the roof. NBN service via iinet (TPG). Given the distance from the tower I only get a portion of the theoretical maximum throughput. Costs more than your plan.

  • jpvenga20579
    @JPVanga (@jpvenga20579) reported

    @jera_nichols @jackieaus @Starlink I'm Northern Beaches Sydney. The slightest change in the weather or HAARP signals - Chem Trails, all affect the signal which drops out as a result. It also drops out at 6.15pm EST most evenings. I run another NBN service in tandem as I run an internet based business from home.

  • titchashen
    Titch Ashen (@titchashen) reported

    @deniseshrivell fair point. In the rush for shiny new com tech the way we did it not always the best. NBN now means those of us with land lines cannot call 000 in a power blackout, or net outage. Before NBN we could. that dont make news much either,

  • AussieWirraway
    TomOyn 🚉🏗️ (@AussieWirraway) reported

    Ordered a new fibre connection on Sunday, a tech came and installed FTTP on Wednesday, and it cost $0. NBN gets a lot of flack but it's very hard to complain about this level of service!

  • Travellingtooks
    Pete (@Travellingtooks) reported

    @ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.

  • Ferrousoxi29174
    Ferrousoxide (@Ferrousoxi29174) reported

    @lesstenny Terdbull is full of ****. Just look at the failure of the NBN and Snowy Hydro 2.0.

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @LambDownUnder @TheLucidyn @Batman2242 If you ignore the $30B and 9 years wasted on the failed LNP version. #nbn will be profitable and provide a nice return once all the MTM mess is removed from the network

  • proudwhiteozzy
    ProudWhiteAustralian (@proudwhiteozzy) reported

    Australia is such a third world ********! Albanese has flooded this country with parasites, couple that with the fact that every nbn crew I see is full of browns and blacks, explains why I pay a **** ton of money for ******* dial-up speed Internet in 2026. JFC.

  • FKhnopff
    Ferdie Khnopff (@FKhnopff) reported

    @Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?

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