NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

Less
More

national-broadband-network-nbn Hero Image

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 333
Melbourne, VIC 245
Sydney, NSW 234
Adelaide, SA 71
Perth, WA 71
Gold Coast, QLD 5
Ballarat, VIC 3
Canberra, ACT 3
Sunshine Coast, QLD 2
Gawler, SA 2
Treeby, WA 1
Goombungee, QLD 1
Wollongong, NSW 1
Colac, VIC 1
Cornwallis, NSW 1
Tanunda, SA 1
Elizabeth, SA 1
Baradine, NSW 1
Innisfail, QLD 1
Upper Caboollure, QLD 1
Orange, NSW 1
Rosalie Plains, QLD 1
Camden West, NSW 1
Newcastle, NSW 1
Mount Gambier, SA 1
Greenmount, QLD 1
Cape Jervis, SA 1
Balwyn North, VIC 1
Stanmore, QLD 1
Darwin, NT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • lostonabikeOz LostOnABike (@lostonabikeOz) reported

    @Coffeedaveoz The #LNP is the physical manifestation of Abbotts NBN….slow to arrive, well over budget and irrelevant. A #libspill can’t help that.

  • cassie_jones555 Cassandra Jones (@cassie_jones555) reported

    @cheryl_kernot @BreakfastNews Pray tell how last week when nbn was down and the mobile networks smashed…someone can go online?? Clown idiots safe in their gilded towers.

  • NotWithoutFuss Liam (@NotWithoutFuss) reported

    New wrinkle: further inspection shows internet speed has dropped from 50mbps to 4 with no observable in-network cause. What is even happening. Are NBN/TPG shenanigans behind all of this?

  • dwjperry Dr David Perry (@dwjperry) reported

    @KetanJ0 Compare with my previous wireless NBN, where there seems to be a single uplink that can die. If a power outage exceeds the battery backup, you're stuffed (though I hear they're working on hybrid solar-battery setups which would be great).

  • yvonnewallbank yvonnewallbank (@yvonnewallbank) reported

    @ScottRhodie @NBN_Australia My theory is it will never change. My MIL once said "Why have a dog and bark yourself". 🙄

  • lostonabikeOz LostOnABike (@lostonabikeOz) reported

    @Coffeedaveoz The LNP is the physical manifestation of Abbotts NBN….slow to arrive, well over budget and irrelevant.

  • rattlydags nicki mortimer (@rattlydags) reported

    Anyone else getting tech service appointments bumped by NBN or is it just @TangerineTelecom’s shocking customer service? I arranged relocation with #Tangerine for 3 March and they said it was activated, but DSL light on my modem wasn’t working, so apparently it was an #NBN issue

  • rosebudhools Rose Bud (@rosebudhools) reported

    @Telstra 9/3 had internet issue, an nbn tech attended, but at same time a guy ‘from Telstra’ also called to help. Pc compromised & bank card has been used for suspicious activity. Could be a fluke, just can’t believe the timing of the call. Hope it’s not an inside job.

  • markusemarbach Markus Marbach (@markusemarbach) reported

    @Aussie_BB any update on the unscheduled @NBN_Australia outage affecting 2234 Menai and presumably other locations? No internet since 11/3 10:50pm.

  • yvonnewallbank yvonnewallbank (@yvonnewallbank) reported

    @ScottRhodie @NBN_Australia If they don't change it, they can ignore those problems. Also, the more you solve the more calls you will get.

  • drunkenmadman Boris Johnson’s Coke Roadie’s Dope Roadie (@drunkenmadman) reported

    @ScottRhodie @NBN_Australia Holy **** mate why was your phone number ever there?? Also, my NBN is glitchy in either very hot or very wet weather can you organise a tech visit for me? Thanks.

  • traceyo_71 Tracey Oorschot (@traceyo_71) reported from Central Coast, State of New South Wales

    @MeganLeePhD Had that experience due to lack of NBN, resorting to hotspotting. Its been a critical service for awhile now. Pity so many still lack either a service or a quality service

  • DocB__ Ron Baumann 💧 (@DocB__) reported

    @PvtBobble Problem is that if iinet can't provide the service they promised, I have to either put a new development application in for NBN which costs thousands or just have Telstra ADSL installed charge at $40 per 15 minutes of tech/installer time that can take up to a day or more.

  • rattlydags nicki mortimer (@rattlydags) reported

    So #Tangerine booked an NBN call-out for a few days later....but they made it for my old address (doh!) When that date passed, Tangerine booked a second NBN appointment for Wed 9 March. NBN never showed, later - according to Tangerine – citing health and safety reasons...

  • Nolongerscot Somelifeformswillsurviveus (@Nolongerscot) reported

    @hula_grl @Darthspoog Resilience is a system attribute. We have broken systems designed to let for profit operators in. Fragility and unreliability built in by design eg NBN, social support, even current building regs and appalling flood plain devlp plans. No risk margin, no contingency allowance.

Map Check Current Status