NBN

NBN Outage Map

The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 261
Sydney, NSW 226
Brisbane, QLD 179
Adelaide, SA 173
Perth, WA 46
Rosalie Plains, QLD 3
Gold Coast, QLD 2
Barrington, TAS 2
Sunshine Coast, QLD 2
Connewarre, VIC 2
Gisborne, VIC 2
Central Coast, NSW 2
Canberra, ACT 1
Maclean, QLD 1
Launceston, TAS 1
Warragul, VIC 1
Long Forest, VIC 1
Loch, VIC 1
Wollongong, NSW 1
Stanmore, QLD 1
Townsville, QLD 1
Albury, NSW 1
Newcastle, NSW 1
Mile Bridge, VIC 1
Upper Freestone, QLD 1
Coomera, QLD 1
Toowoomba, QLD 1
Rockhampton, QLD 1
Katoomba, NSW 1
Dubbo, NSW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AuspiciousTimes Claire🥇🥉🥇🥈🥇👑包玉思クレア (@AuspiciousTimes) reported

    @robynbryant33 @ChrisHeHim1 Then the people in the diplomacy talks in Iran were targeted and assassinated, after their locations were apparently been given by the UN. 50% of VPN's are operated by Israel. I was looking into a VPN as the NBN is so poor. That's something I won't be doing now.

  • iTSTO0LATE 🍓 (@iTSTO0LATE) reported

    Fuckitg hell man I thought I would have a decent time here but it’s been the worst. Every time my dad complains about something my mum asks me to help him but like I can’t make the internet faster or his laptop stop taking so long to load. I am happy to pay for better nbn (+)

  • tearfulxsoul ♥︎ kylah ♥︎ (@tearfulxsoul) reported

    @BaronBurleigh2 NBN was behind the times before they even started rolling it out. There are third world countries with better internet than us. It sucks

  • HelenMcken28625 Helen Mckenzie (@HelenMcken28625) reported

    @xskinn @saltyskin_ I ditched Telstra long ago but we are going NBN this coming Thursday sick of no service from Optus as well for over 12 months Optus has been working on our area now latest is Merrijig still not much reception

  • pieshowrocks1 Gus. (@pieshowrocks1) reported

    @Telstra No apparently not,but I'm pretty sure it's an NBN issue a fault somewhere

  • Fremean A guy down under (@Fremean) reported

    @eevblog Meanwhile, it's faster for me to download crap off my NBN connection that it is to stream it from the Nas... I need a new Nas lol

  • rizzle_xo Rizzlexo (@rizzle_xo) reported

    @Tiffylesley I'm looking at a possible relocation, no NBN available. Currently on the best NBN plan possible (which sucks knowing I'll lose it with 900/50)

  • askinquestions5 askinquestions (@askinquestions5) reported

    @clowndownunder So does Carriage Service mean sent over the mobile network? If he used the NBN it would have been OK. That law could do with some improvement don't you think?

  • RyanWil62993886 Raymond McKeown (@RyanWil62993886) reported

    @BaronBurleigh2 I built the very first pilot site way back, I told Minister Conroy why it was all wrong & their lack of understanding how Firbe works, and what the critical points were, they would not listen Not one of the NBN management had ever built a network, The budget back then was $4.78 b

  • aboz2 andrea boz 🇮🇹 🇦🇺 🇪🇺 (@aboz2) reported

    @Urban_Immerser @disco___cat Mate, they won't go broke without NBN subsidising the rural network

  • colla_katy Katy Colla (@colla_katy) reported

    @Matt_Camenzuli A great job managing economy; why is Aust bankrupt? Let’s add another tax. A bigger better NBN; I have dropouts 3pm daily & mthly interruptions for upgrades & still no network improvement. NBN has never made a profit. Off budget NBN’s money pit. Grow a pair & stop the spending.

  • TimothyJ_23 Tim (@TimothyJ_23) reported

    Of course they day I’m working from home and it’s 10 degrees is the day there’s a scheduled nbn outage

  • LukepNolan1 Luke Skywalker (@LukepNolan1) reported

    @TheMattViera @Starlink You should get faster Internet than people that live in the city. I hope we get Starlink one day. I’m only been stopped because of the Mrs. Australia has the worst Internet in the world as in calculated on the books. We are at the bottom with NBN it should work out good mate 👍🏼💫

  • EON923 KANE (@EON923) reported

    @arthurscarfukin @techverbatim @X NBN may not be the cause of the slowness - it could be the provider you pay money to! If your property has been upgraded to Fibre (FTTP) and your internet speed is slow it could be one of two things - Your router (aka Modem) or Internet Service Provider.

  • beourmate MATE internet + mobile (@beourmate) reported

    @Matty82A Hey Matty, totally understand the confusion here. The outage you’re referring to was caused by a fibre break on one of our upstream links. It wasn’t on the nbn network, which is why it didn’t appear on the NBN Co website.

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