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NBN

NBN Outage Map

The map below depicts the most recent cities worldwide where NBN users have reported problems and outages. If you are having an issue with NBN, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

NBN users affected:

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Adelaide, SA 49
Perth, WA 54
Sydney, NSW 194
Brisbane, QLD 90
Arumpo, NSW 5
Melbourne, VIC 110
Holmesville, NSW 1
Warragul, VIC 1
Cairns, QLD 1
Hobart, TAS 1
Parramatta, NSW 1
Ashfield, NSW 1
Logan City, QLD 1
Ocean Shores, NSW 1
Gold Coast, QLD 3
Toormina, NSW 1
Junee, NSW 1
Portarlington, VIC 1
Geelong, VIC 1
Thirlmere, NSW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Chyoung1
    Chris Young (@Chyoung1) reported

    @SandyXiaotong Don't ever forget the NBN.....this fool decided that fibre to the house was stupid and uses old phone lines.....some people experienced dial up speeds! It's still be worked and now over $50 billion!

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • TheGreenGoat79
    Jay (@TheGreenGoat79) reported

    @bobslidelx @JacintaAllanMP I've got 2 more weeks on current project than have about 20k of drilling left in sydney (installing goverment fibre optic network, like nbn but not ****) Then hopefully at the end of this year start of next we are either doing ali ce springs to darwin or toowoomba to chinchilla

  • sjharris
    Stew Harris (@sjharris) reported

    Hey @Aussie_BB, why have you charged me today for a cancelled NBN service????

  • aukuschampion
    Candace Tomlinson (@aukuschampion) reported

    @EnergyWrapAU That’s okay, the NBN is the most expensive internet on the planet. The NDIS is the most expensive support scheme for disabled people on the planet. But Australians can afford it! Can’t you? Journalists surely can, why else wouldn’t they complain?

  • RocKM16827690
    RocK_M (@RocKM16827690) reported

    @grave0x @robb_j_m AFAIK There is no "free roll out" of FTTP. If you are on an FTTN network the homeowner has the "choice" to fork out money for the property to be upgraded to FTTP. If you are on the Coax/HFC network you are **** out of luck as the best NBN can do is try increase line bandwidth

  • diss_presso
    Max (@diss_presso) reported

    @BrowntownBrew @robb_j_m Most of our national capital Canberra is on <100mbps whilst literal 3rd world **** hole islands, without NBN or paved roads, get triple that. Anyone who actually believes in the NBN is as brainwashed as a Putin supporter. Starlink has made the NBN largely redundant for non gaming purposes, and the 5G network is already 3 times faster and both cost taxpayers exactly $0.00. Rudd should go down in history as the king of morons.

  • BluntHonesty4
    BluntHonesty 🇦🇺🤝🇮🇱 (@BluntHonesty4) reported

    @trsrpc For context. Australia's NBN is still be rolled out years after it was sold as the best thing ever... Yet many have incredibly unstable internet or none at all.

  • DerbeCaron54429
    Caron Derbe (@DerbeCaron54429) reported

    @NBN_Australia How much longer for this outage to be fixed i live in postcode are 2153

  • Arronkt
    Arron (@Arronkt) reported

    @robb_j_m I was that happy with the FTTN NBN I had I went with Starlink when it was available in my area in November 2021. I know I can now get FTTP , but I put up with an ordinary service for for a long time and can’t be bothered changing.

  • zagundo
    zagundo (@zagundo) reported

    @NBN_Australia can we please get an update on the ongoing outage affecting Paddington, NSW, 2021? Has been over 24 hours now.

  • Adakole2Francis
    Ad Bull (@Adakole2Francis) reported

    @Chude_ND1 @CCSoludo If e sure for them make they try this kind nonsense where NBN dy do their national Convention. Kegite is never and has never been a violent group.

  • Wyatt1I7
    Wyatt O'Shea (@Wyatt1I7) reported

    @villaminium @JordanRey98 @whooithVT I've already got multiple good routers so I don't need the eero but it's cool that it's a free addon. Idk about peak speed being any different as I've never not gotten max speed out of my fiber nbn connections (minus overheads) so about 950mbps+ at all hours of the day or night.

  • StanleyEb27103
    StanleyEB27103 (@StanleyEb27103) reported

    @JayJay1094727 @eevblog It's the other way around really, they would love to provide a service over their own infrastructure at higher margins than wholesaling nbn

  • TitanMarsGods
    Titan (@TitanMarsGods) reported

    @NBN_Australia I need help and my ISP Superloop said you canceled my appointment today. My service has been down all weekend and I need immediate resolution. Please try to be less incompetent given the billions of tax we waste on your service.

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