NBN Outage Map
The map below depicts the most recent cities in Australia where NBN users have reported problems and outages. If you are experiencing problems with NBN, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
NBN users affected:
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 302 |
| Sydney, NSW | 230 |
| Brisbane, QLD | 193 |
| Adelaide, SA | 151 |
| Perth, WA | 50 |
| Rosalie Plains, QLD | 3 |
| Sunshine Coast, QLD | 3 |
| Wollongong, NSW | 2 |
| Barrington, TAS | 2 |
| Connewarre, VIC | 2 |
| Gisborne, VIC | 2 |
| Central Coast, NSW | 2 |
| Maclean, QLD | 1 |
| Launceston, TAS | 1 |
| Warragul, VIC | 1 |
| Long Forest, VIC | 1 |
| Loch, VIC | 1 |
| Stanmore, QLD | 1 |
| Townsville, QLD | 1 |
| Albury, NSW | 1 |
| Newcastle, NSW | 1 |
| Mile Bridge, VIC | 1 |
| Upper Freestone, QLD | 1 |
| Coomera, QLD | 1 |
| Toowoomba, QLD | 1 |
| Rockhampton, QLD | 1 |
| Katoomba, NSW | 1 |
| Dubbo, NSW | 1 |
| Penola, SA | 1 |
| Bundaberg, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Orpheus6
(@Orpheus631) reported
@NBN_Australia can anyone please explain why the nbn speed is so slow in the 2576 post code? 13 mbs is sub even standard offers yet telco’s want the same fee? FTN clearly has failed to deliver the promise of 100 mbs AUS wide
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Stacy Sollitt
(@StacySollitt84) reported
@NBN_Australia Just called my Stepdad, he’s going to call them now. Going to see what else can be done on my end. No outage on your end, which is good news in general. Once I’m working full time again I’m changing providers. This isn’t the first time in the last month.
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Cryptogirl89
(@Cryptogirl_89) reported
@FrontierDotXYZ Hey guys it keeps saying unable to load data and my wallet assets are not showing? Been like this since yesterday, i have mobile data and NBN at homd but the app is still not working??
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Howie
(@the_howie) reported
NBN went down in the cave, after 3 days on the Telstra chat bot he gave up and left. #easter
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Erin BB
(@erinbonnie) reported
Is anyone having issues with @Optus NBN? I recently moved and I was told it would be on the day I moved and it wasn’t. I was told last night it’ll take time cause of all the new customers and relocations. The reception is really bad so I can barely use my own data. #Optus
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Samuel Paul Douglas
(@BeachPhilosophy) reported
Anyone else's NBN down this morning?
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Peter Klages
(@PeterKlages) reported
@BarbaraHFlowers @TurnbullMalcolm I’m on NBN satellite. Recently the satellite signal has started to drop out completely, particularly in the early morning (4am onwards) when I’m doing my morning reading before dawn. Rebooting everything works but can chew up an hour to get it going. Good stuff @NBN_Australia
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💧Matthew Cox
(@ridetoworksyd) reported
@NotFakeMTomo @SBSSport @NBN_Australia NBN problem rather than SBS feed I think, all good at my end.
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Steve - GTS GM Via Patreon #TeamGrim
(@ABlissedSecret) reported
Even though I was talking to a help agent from @Telstra last night apparently he booked a @NBN_Australia technician to come fix the issue on the 8th of April. But we both know they'll do a no show it's what they're known best for. 0.2 Mbps DL and UL speed round 2....
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The Real Steve McGuin
(@McguinThe) reported
@abcnews The failed NBN roll-out was the first warning sign. Everything they touch turns to ****.
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Elizabeth Barker
(@lizzybarker53) reported
@BarbaraHFlowers @jaquix173 @TurnbullMalcolm Mines the same nbn slow every time it rains. Pathetic.
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Mitchell Costin
(@mitchell_costin) reported
@IKajewski @oranglaut If you think his NBN is bad, just wait when his Snowy 2.0 is finished. Alan Jones had plenty to say about that. Another White Elephant coming up. 😭😭😭😭
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Headmaster Laslow
(@HeadmasterL4) reported
@Telstra Hi, nbn co have completed further testing and no longer need you to be at home on 06 April 2021 to fix your service issue. We will contact you shortly to discuss next steps. Hi, the connection issue on your NBN Service is fixed. This ticket will now be closed. That's what I..
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Noel Miller - Proud Lefty
(@neddynoel1) reported
@NBN_Australia No thanks We have committed to mobile network. Too many problems with NBN.
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Noel Miller - Proud Lefty
(@neddynoel1) reported
@BarbaraHFlowers @TurnbullMalcolm My copper wire is stuffed. Tech quoted $5k plus to replace it but also told me NBN in my area is slow and already outdated. Meanwhile, back to wireless.