NBN

NBN Outage Report in Gold Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Gold Coast, State of Queensland 07/26/2024 23:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • jomagoo68 Magoo (@jomagoo68) reported from Gold Coast, State of Queensland

    @rob_tat Labor never built the NBN. They just planned it on the back of a cocktail napkin

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • Joshlyfry Joshua Lyons (@Joshlyfry) reported from Gold Coast, State of Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • JOxenbridge Jason Oxenbridge (@JOxenbridge) reported from Gold Coast, State of Queensland

    @NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

  • fifimurray2 fifimurray (@fifimurray2) reported from Gold Coast, State of Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • MickDaley1959 Mick Daley 🛵 (@MickDaley1959) reported from Gold Coast, State of Queensland

    @BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • ronburgundy767 David Corrigan (@ronburgundy767) reported from Gold Coast, State of Queensland

    Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AEddy6087 Eddy Jones Jr (@AEddy6087) reported

    @NBN_Australia Did you even read my tweet? It has nothing to do with Telstra or their service and everything to do with you guys giving rural australia no upgrades to the infastructure. My node is 1km away and it's on old copper wire. Nothing they can do about it.

  • trinest Trent Petronaitis (@trinest) reported

    @noreasonspec Covid vacinne to solve nbn issues? 5G in each shot suddenly no internet issues. 😜

  • Lexieguest Alexis Guest (@Lexieguest) reported

    @NBN_Australia really disappointing service today - appointment confirmed no less than 4 times and then when I ring @Telstra told NBN technician not coming. No communication and now have to wait another week for appointment? How can this be? Service?

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Steen_Dr At the moment, we are unable to identify what's causing your issue as we're not detecting any fault. You may try doing a hard reset on your NBN Box to refresh it to see if this will help with your issue. 1/2 -Mel

  • pauld08 Paul Daniel (@pauld08) reported

    @NBN_Australia My internet has been up and down all day. Always seems to happen when it’s wet and windy in #Melbourne, which happens a lot. Any chance you could weatherproof it please?

  • trib Stephen Collins (@trib) reported

    @NBN_Australia I'm near Bega (Beam 49 - Merimbula). Same problem here. Any useful info?

  • vkr41 vinod kumar (@vkr41) reported

    @NBN_Australia it seems our while building nbn is down since last 12 hours. It says unplanned incident. Website also suggest no ETA.

  • MinervasRefuge Lantern Abby (@MinervasRefuge) reported

    NBN outage 16min and counting. Though it doesn't appear on the ISP or NBN site. AFAIK NBN site only shows outage issues after half an hour.

  • jasonelk Jason Elk (@jasonelk) reported from Sydney, State of New South Wales

    @TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

  • onlyinkununurra Deb Pearce (@onlyinkununurra) reported

    @knightd73 We’ve had a celfi for years but it is still only as good as Telstra’s (lack of) reliability. Satellite NBN a couple of years ago was an improvement. 6m pole to be installed on the house today and hopefully will connect to the fixed wifi network in town. 🤞🏾🤞🏾🤞🏾