NBN Outage in Gold Coast, State of Queensland

@NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

@NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

@Telstra we are on NBN but are getting very slow speeds.

@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

I observe the sending activity blue bar on top on screen and see this goes to sudden stop for moment then it send, indication of possible congestions, or nbn network (a new system network in australia) complications.

@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

@telstra any problems with the NBN around Simpson Close, Narrabeen ?

@SBSNews Thank god we got out of the silly outdated security breeched diesel Submarine Labor government deal. Too bad we couldn't get out of the NBN deal as well! LOL

@dwjperry Will try. there are so many elements that could go wrong - my software, hardware, wifi signal, router NBN box, and all of the stuff going out from there. It gives me a headache!

@TheDSingularity Telstra's shocking customer service is renowned. For info only: my voice calls to Optus get answered immediately by friendly competent staff, and my Optus wireless broadband internet service provides unlimited data at speeds ~100Mbps or faster (and is way cheaper than the NBN).

@NBN_Australia Yes I have and I left a complaint with them, however the fault is not theirs it's yours. There's "Scheduled Maintenance" for us that's spanning over 8 days and my ISP has told me you've flagged them as "Infrastructure upgrades". Why is this happening now when everyone is 1/2.

In Australia, more players seek to operate in the #NBN backhaul space. This sounds great for customers, but it can lead to problems with the quality of the commercials, service level agreements & services. Wholesale differentiation therefore has to be grounded in service quality.

@Optus Any idea when the NBN line issues will be fixed in Essendon?

Exetel NBN went down again in Caboolture, internet light flashing on router, no access to my site via http or ssh, restart router, wait 10 mins, internet ok again

@OncerebornLOL Hi there, we hope you've reached out to your nbn Service Provider about this? Our team will try and minimise any disruptions to your services as much as possible. However, sometimes a fault may occur. Please reach out to your provider to conduct a line test with you. ½

@QuackDetector I wanted to become a 5G hotspot so i could quit my job and retire. I new i could get rich with minimal effort selling my signal to disgruntaled NBN customers at a reduced rate.