NBN Outage Report in Gold Coast, State of Queensland

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@Telstra we are on NBN but are getting very slow speeds.

@NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

I observe the sending activity blue bar on top on screen and see this goes to sudden stop for moment then it send, indication of possible congestions, or nbn network (a new system network in australia) complications.

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

@NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

@AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

@Terrytoo69 @GumLeafWhistler @JSSciencefocus They throttle the NBN (bandwidth shaping) to support an obsolete pricing model and this compromises the performance of the system (my guess is that it's running at about 10% of its real capacity).

How did we reach a point where the most reliable utility service in Australia may actually be the NBN?

@NBN_Australia how much do you spend on advertising your monopoly? Meanwhile you charge a fortune and I get dropouts for 5 minutes every half hour. "No Bloody Network"

@ACurrentAffair9 Isn't there a manager or community representative of nursing home that should organise for an NBN lead-in to be installed to all premises; regardless of how many premises actually get a service connected via an ISP/RSP?! It shouldn't be done on an individual basis @NBN_Australia.

@ACurrentAffair9 The problem with nbn is if the power is out you have nothing. For those places it should be a dedicated line

So @NBN_Australia status says there are no issues so it must be my ISP @beourmate.Mate status=Sydney: planned NBNCo outage. So I switched off my new Mate modem and opened my new Telstra 5G modem. So I have to have two ISPs just to have one connection?

@ScomoCchio @Caroline_Connor Ive had no issues with Optus nbn

@NBN_Australia It’s been logged and so far I’ve had 3 NBN techs out here without resolving the issue

Anyone have weird internet issues where some apps/websites don’t work but others do? For me it’s Instagram, FB, ING Banking, Netflix, a some websites. Twitter (obvs), YouTube & Reddit are fine. Seems ISP or NBN issue, they all work on data (but I can’t stay on it bc poor signals)

Nbn drilled under our year old crossovers about 10 months ago and now they have a hairline crack, the council wants them replaced at our cost. Like **** I’m paying that.