NBN Outage in Gold Coast, State of Queensland

Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

@Telstra we are on NBN but are getting very slow speeds.

@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

I observe the sending activity blue bar on top on screen and see this goes to sudden stop for moment then it send, indication of possible congestions, or nbn network (a new system network in australia) complications.

@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.

@Yorktow62406944 @bunnygirlava Government. They've only JUST now started to put in NBN. I personally use satellite internet because of my location, and that **** isnt legally allowed to have an unlimited bandwith cap, shits absolutely ******.

Thanks to @SpaceX starlink NBN will be dead in rural areas and even city areas where connection speeds are slow. Even those in 4G areas sky muster and even cable will all need to switch to starlink. Thanks to @TurnbullMalcolm NBN will loose even more customers. Class action ACMA

@NBN_Australia anything being done about the Reservoir, Victoria outage? I bought new mesh WiFi equipment to install... I'd like to...

@droverdriver61 They are so bad, that some forget the NBN disaster. That was pure treason. Not to dismiss the list above, the utter stupidity of what they did with the NBN is so symbolic, so glaring an example of their incompetence and corruption, it should always be near the top of any list.

@NBN_Australia Yeah, @Aussie_BB went down yesterday at least statewide for about an hour, but haven't had issues since then.

@ktthscenery That sounds very annoying indeed, Han. That's not the experience we want for you. If you are having service issues it's best to speak to your provider. They will be able to test the line to check for faults. If the fault is with nbn they will let us 1/2

@LyndaFrench19 @MRowlandMP Meanwhile in Ferntree Gully it takes 8 months, constant pressure on the lying nbn service w huge losses of time & money from either incompetent or lying staff & technicians. And the only way to get nbn installed was to say I’m now going to escalate this to “you know who”.

@NBN_Australia Yeah, I know. As you can see from the notices, it is our provider sending the outage notices. There is obviously nothing @iiNet can do to fix this issue - this is entirely with you, so please stop trying to shift the focus.

@AustraliaPs5 Have to have an NBN service and another service with them

wow I rly love my expensive *** 5G nbn that totally works all the time and never has any problems 😐😐😐