NBN Outage Report in Gold Coast, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Gold Coast come from postal codes 4217 and 4220.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent NBN outage reports came from the following cities: Gold Coast.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Total Blackout | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland
@Telstra we are on NBN but are getting very slow speeds.
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Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland
@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol
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Jason Oxenbridge (@JOxenbridge) reported from Gold Coast, State of Queensland
@NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.
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Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland
@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service
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Mick Daley 🛵 (@MickDaley1959) reported from Gold Coast, State of Queensland
@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.
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fifimurray (@fifimurray2) reported from Gold Coast, State of Queensland
@AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland
I observe the sending activity blue bar on top on screen and see this goes to sudden stop for moment then it send, indication of possible congestions, or nbn network (a new system network in australia) complications.
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JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland
@NotBillbob2 @Telstra Never heard of them. Do they do the NBN?
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JG (@JanetGoss) reported from Gold Coast, State of Queensland
@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.
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💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland
Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast
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Raphael ◤✠◢ Medeiros (@RaphaMedeiros83) reported from Gold Coast, State of Queensland
@TPG_Telecom ID 4904297 we are struggling to just have our internet back. We moved apt. Same place, same building just change the unt And the company service are about 3 weeks just talking and no date to get the service done. They asked to change for nbn service, we already accept the terms.
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Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland
@Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.
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Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland
The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.
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Joshua Lyons (@Joshlyfry) reported from Gold Coast, State of Queensland
@NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.
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Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland
@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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John N (@j_s_nagle) reported
@marklevy2gb @NBN_Australia @BelongAU Same thing happened to me, NBN tech got cancelled multiple times with us taking time out to meet him. What happened was NBN 'fixed' the problem remotely and cancelled without telling us. How this happened when our NBN box was fried and obviously not working is beyond me. 1/
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uvrays11 (@uvrays31) reported
Hey @Telstra @NBN_Australia Help the NNSW @Bogangar, #cabarita AREA They have barely survived the floods and now no coverage! Extract today NBN workforce has attended the customer's site and advised NBN fault.....NO PRD! NO Service! No idea when they'll have coverage again
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Dean Lewis (@deanfrommelb) reported
@iiNet Does the new Home 5G plan come with backup 4G if 5G has issues? Generally I find my 50mbs is a floor, not a ceiling when it comes to speed. "Sometimes" it all drops out, and as I've moved from NBN to this, I'm not sure what troubleshooting steps to take
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mm_mm (@mm_mm) reported
@bugwannostra Abbott killed the 10000% faster NBN as pork for Murdoch and now we pay 3x more each month for internet with only 0.001 the original speed. Axed the mining tax which pissed away over a $Trillion of future profits. Onion Abbott 💩 + Sloppy Joe Hockey 💩 =WORST 💩 BURGER EVER
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Richie_Night Owl (@richardmelb05) reported
Our optus NBN & landline 📞 bundle service & 2📱services are becoming expensive services to have. Someone once asked me why I have 2 📱, 1 📱 is for my mother who uses it when she can’t use the landline 📞 to ring me when I’m away from home.
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Geoff Moore (@osamawankenobi) reported
@joshgnosis The 29.5 billion Australian dollar nbn fiber to the node network was supposed to make it that fast, 1000mbps download speeds
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AshravenNew Year (@AshravenBlu) reported
@StormyAUS_ A big electrical storm knocked out the No1 port on my Nbn box. Nbn co ended up reallocating my connection to the 2nd port, problem solved! Between them and iinet, under a 24hour turnaround, I'm kinda shocked.
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Josh keating (@Joshkeating5) reported
@NBN_Australia Hi Alicia, I've been through over 12 months of troubleshooting with my ISP and most of that with the ombudsman involved. While some issues have been fixed, there are still dropouts occurring which are apparently considered normal. Are 4 drop-outs in a 24 hour period normal?
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Ziphora 🌭 Fire Dawg Vtuber (@Ziphora_Art) reported
Thanks guys ;; Hoping its back tomorrow but they cant find the cause of the problem, its not power, its not the nbn, they think its the link to the node possibly but they have just ****** us around, been over 3 days now, hoping tomorrow we get an actual ETA when the net is back.
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Tsarina RubyRainbow (@ColouredView) reported
@RoadknightThe We could have had a high speed #FTTH #NBN covering the entire nation by now, but the LNP sabotaged it & the numpties all fell for it. Bit late to be complaining about slow internet speeds in 2023. That’s what Australians repeatedly voted for.