NBN

NBN Outage Report in Gold Coast, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Gold Coast, State of Queensland 11/23/2024 03:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • MickDaley1959 Mick Daley 🛵 (@MickDaley1959) reported from Gold Coast, State of Queensland

    @BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.

  • Joshlyfry Joshua Lyons (@Joshlyfry) reported from Gold Coast, State of Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

  • fifimurray2 fifimurray (@fifimurray2) reported from Gold Coast, State of Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • retrogamergirl_ Vic (@retrogamergirl_) reported from Gold Coast, State of Queensland

    @Telstra we are on NBN but are getting very slow speeds.

  • JOxenbridge Jason Oxenbridge (@JOxenbridge) reported from Gold Coast, State of Queensland

    @NickRossTech @abcnews @netflix @abc730 The times killed the NBN. It never got with them.

  • ronburgundy767 David Corrigan (@ronburgundy767) reported from Gold Coast, State of Queensland

    Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    I observe the sending activity blue bar on top on screen and see this goes to sudden stop for moment then it send, indication of possible congestions, or nbn network (a new system network in australia) complications.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • ProfBravus David Geelan (@ProfBravus) reported from Gold Coast, State of Queensland

    @Telstra No, all it says is that it’s a problem with the NBN network. No further information. I understand you at Telstra may not be getting the info you need. Just a frustrating experience.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Bruh11432599 Bruh (@Bruh11432599) reported

    @vmainard @OverlordRattus Labor uses our money to invest in things that help Aussies and boost our economy and revenue in the long run. The Libs waste money. And spend on things that blow the budget. Remember the nbn blowout?

  • ZuluMuster Micamaleous (@ZuluMuster) reported

    @beourmate what are you doing about NBN outage in northern NSW near Murwillumbah. Your app is not up to date as it says service is fine. NOT the case @TelcoOmbudsman

  • CeleritasSqrd James (@CeleritasSqrd) reported

    @TurnLeft_2020 An NBN fibre optic connection will give 90Mbps down & 38Mbps up with 5ms ping This is the closest to internet Nirvana possible in Australia - by international standards it's rubbish

  • nicrankin Nic Rankin (@nicrankin) reported

    @beourmate Are there nbn problems around the Lismore NSW area? I’m waiting on for a callback in 2 hours but I’m only getting 1Mbps downloads (but full speed uploads) on a 100/40 connection.

  • isinflight Sean (@isinflight) reported

    @TPG_Telecom is there an outage in postcode 2113? I checked NBN status and it showing green.

  • sailormucaip Amy (@sailormucaip) reported

    Why must this damn connection get *worse* whenever I plan to watch a stream? >_< The NBN is a pile of crap.

  • dashxoxo dash (@dashxoxo) reported

    Anyone else on Vodafone NBN because my upload speed with them is absolute dogshit. Getting ~700mbps down and only 5mbps upload lmao

  • XavPizzaYT Xav Pizza (@XavPizzaYT) reported

    @NBN_Australia my internet is terrible

  • DanVeldre Dan Veldre 🕯🐕‍🦺🐈 (@DanVeldre) reported

    on the Telstra app, the person taking my call has been trying to escalate the call for two hours - I'm still on hold. @NBN_Australia couldn't help me because they don't have a fault service because the request has to be made by the retailer (Telstra in my case)...

  • tess_justtess Tess (@tess_justtess) reported

    @NBN_Australia Hey there NBN. At previous address it took more than 6 techs and five months to get a connection. New address we are up to 3 techs and no NBN. Is inept the word I'm looking for?? Another disappointed customer....