NBN Outage Report in Gold Coast, State of Queensland
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
The latest reports from users having issues in Gold Coast come from postal codes 4212 and 4211.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at NBN
NBN is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent NBN outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Internet | |
| Gold Coast |
TV | |
| Gold Coast |
TV | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet | |
| Gold Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Magoo
(@jomagoo68) reported
from
Gold Coast, State of Queensland
@rob_tat Labor never built the NBN. They just planned it on the back of a cocktail napkin
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JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
@NotBillbob2 @Telstra Never heard of them. Do they do the NBN?
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider
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Joshua Lyons
(@Joshlyfry) reported
from
Gold Coast, State of Queensland
@NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.
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Taylor Schon
(@Tayzlor) reported
from
Gold Coast, State of Queensland
@BrowntownBrew @NBN_Australia I don’t respect anyone on here who hides behind an avatar and isn’t their true personage. Troll and suck up on the big nanny state like the ****** you are deep down. You make me ashamed you’re in australia, more of the r selected feckless useless largesse
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service
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Bombay bliss pimpama
(@blisspimpama) reported
from
Gold Coast, State of Queensland
@Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.
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Mick Daley 🛵
(@MickDaley1959) reported
from
Gold Coast, State of Queensland
@BreakfastNews @geoffrey_payne The ‘nations ministers’ don’t know their arses from their elbows. Australia is going down the gurgler fast. Buildings uninhabitable, NBN not fit for purpose & a fawning media who won’t report the facts.
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
@suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol
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Super Nudist
(@supernudistband) reported
from
Gold Coast, State of Queensland
@Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel
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David Corrigan
(@ronburgundy767) reported
from
Gold Coast, State of Queensland
Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??
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JG
(@JanetGoss) reported
from
Gold Coast, State of Queensland
@TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.
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David
(@singaporedavid1) reported
from
Gold Coast, State of Queensland
@Doc_E_Brown_ @NBN_Australia No. It was to stop the constant downtime with the NBN due to outages and maintenance. The speed of the NBN wasn’t the problem. When you work from home, the NBN isn’t an option unfortunately. Thank god for Starlink.
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Vic
(@retrogamergirl_) reported
from
Gold Coast, State of Queensland
@Telstra I have spent a lot of time on the phone with the NBN assurance team. I can see that my DM has gone through. I guess it’s time to start exploring other network providers.
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💧Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast
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Andrew Mackey
(@sweatandiron) reported
from
Gold Coast, State of Queensland
The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.
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fifimurray
(@fifimurray2) reported
from
Gold Coast, State of Queensland
@AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus
(@MarcusJamison) reported
@Aussie_BB @NBN_Australia Another day, another outage. Will I get internet back before 6pm, or will I continue to lose customers?
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Melissa Madsen
(@melissamadsen) reported
I have been an @Internode customer since dial up modem days, but trying to swap from 5g wireless to NBN FTTN at new house has been the most frustrating experience 1/n
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Pile Of Garbage
(@GarbageDotNet) reported
@emmadaboutlife yeah ISPs don't really sell it because well GPON FTTP isn't widely deployed. maybe with Labor back in power they can fix the NBN and deliver us all glorious fibres
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Mike Lazarus 👹
(@GLComputing) reported
@Telstra @NBN_Australia @Foxtel It's most annoying that Foxtel always seems to know, hours before Telstra support
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emma 🔞 🏳️🌈🏳️⚧️
(@emmadaboutlife) reported
@GarbageDotNet yeah the NBN thing is specifically an NBN limitation, rather than at the ISP level. they can only sell the wholesale plans they're given if the ISP owns the fibre itself, then yeah it's just down to bandwidth costs
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lys 🤍
(@lysmarieettv) reported
our nbn has decided to **** itself and no ETA on a technician 🥲 TBD on streams this week - as soon as we’re up and running, I’ll be back on my suss bullshit to hang out with y’all 🙏🏽
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Kat
(@katrinainsi) reported
@David_J_Harley Sounds similar to a problem I had. I’m with Aussie Broadband (they are great). They got onto NBN Co who ended up fixing some issue at the node. It took 2 visits from NBN techs for them to realise that’s where the problem was. Tried to blame my equipment 1st.
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David Jay 🇺🇦
(@DavidJay_AU) reported
@David_J_Harley @NBN_Australia @TPG_Telecom Ok I now get an understanding of the issues. It does sound like a TIO issue now. What type of NBN technology are you connected on ?
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Pat Orr
(@Metal_Powerage) reported
Who in Labor's cabinet will be focused on the NBN? NBN is another key thing to be in urgent need of a fix.
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Melissa Madsen
(@melissamadsen) reported
@Internode 1. Log a service class ROLL BACK request with the NBN to force a new connection to be provisioned 2. Keep our 5g wireless service active until NBN FTTN is active (as promised last week) 5/n