NBN

NBN Outage Report in Gold Coast, State of Queensland

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If you are having issues, please submit a report below.

The latest reports from users having issues in Gold Coast come from postal codes 4221, 4217 and 4213.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Gold Coast, State of Queensland 04/01/2026 10:55

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Gold Coast, State of Queensland

The most recent NBN outage reports came from the following cities: Gold Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast Internet
AustraliaGold Coast TV
AustraliaCoomera Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:

  • Tayzlor Taylor Schon (@Tayzlor) reported from Gold Coast, State of Queensland

    @BrowntownBrew @NBN_Australia I don’t respect anyone on here who hides behind an avatar and isn’t their true personage. Troll and suck up on the big nanny state like the ****** you are deep down. You make me ashamed you’re in australia, more of the r selected feckless useless largesse

  • jomagoo68 Magoo (@jomagoo68) reported from Gold Coast, State of Queensland

    @rob_tat Labor never built the NBN. They just planned it on the back of a cocktail napkin

  • supernudistband Super Nudist (@supernudistband) reported from Gold Coast, State of Queensland

    @Telstra Hi - your internet keeps dropping out. I tried calling but apparently you're closed (9:30pm). In postcode 4212. This has been happening for several weeks. Please sort it ******** out. #telstra #nbn #australia #monopoly #***** #goldcoast @NBN_Australia @Foxtel

  • Gary_AE Gary Austin-Eames (@Gary_AE) reported from Gold Coast, State of Queensland

    @Telstra no one ever did get back to me on why the 4g and 5g service is so shite where I live. 3 towers within 2.5km and a dozen within 5km but I still need to use wi-fi calling to guarantee calls getting through. Makes the 4g backup on my nbn modem useless.

  • ronburgundy767 David Corrigan (@ronburgundy767) reported from Gold Coast, State of Queensland

    Hey guys please help why is my fifa 22 team so slow ?? I’m using NBN plus tried ultra fast 5g wireless 250mps / 10 and still forever slow 1.5 -2 second input delay it’s almost unplayable and has ruined my love for this game !! I don’t live in a small town why is it doing this ??

  • singaporedavid1 David (@singaporedavid1) reported from Gold Coast, State of Queensland

    @Doc_E_Brown_ @NBN_Australia No. It was to stop the constant downtime with the NBN due to outages and maintenance. The speed of the NBN wasn’t the problem. When you work from home, the NBN isn’t an option unfortunately. Thank god for Starlink.

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    Well it's down to the wire #NBN says we'll be cut off by early November so have to transition. We don't download heaps, occasionally watch Netflix. We have cable so not much will change. Any suggestions folks for a provider #GoldCoast

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    The NBN people finally came to get us connected yesterday, the technician said there’s a fault and will be back in a fortnight. There’s much bigger issues now, I literally was faced with 1st world problems- only to realise there’s a humanity problem right now.

  • BeachGirlJan JG 🌴⛵🐬🏖🐾🇦🇺 (@BeachGirlJan) reported from Gold Coast, State of Queensland

    @NotBillbob2 @Telstra Never heard of them. Do they do the NBN?

  • blisspimpama Bombay bliss pimpama (@blisspimpama) reported from Gold Coast, State of Queensland

    @Telstra @NBN_Australia Shitty service provides by technical department those don’t even understand the problem and can’t speak proper #English. On phone for last 2 days and business #NBN still not working. #shame #telstra for superb service and technicians in you shitty team.

  • sweatandiron Andrew Mackey (@sweatandiron) reported from Gold Coast, State of Queensland

    @suspectandy Yeah man. NBN is good to go but there’s a connection problem out on the street. So keen you have no idea lol

  • Spankyhunter Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, State of Queensland

    @Telstra nbn goes down right when the football preliminary starts. Down the whole match so far. Great service. Have to watch on my phone Great service....... not Still down in miami qld Guess your network can't handle finals times

  • Spankyhunter Richard 🌻(spankyhunter) (@Spankyhunter) reported from Gold Coast, State of Queensland

    @Telstra good job.. nbn down the entire preliminary final. Useless

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • sacarlin48 🔥 Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @KoparaFallsKid I'm with Aussie Broadband for the NBN. They are based in Victoria. When I call I talk to a person almost immediately, not automation. Since I got set up I've never had to call. If there is an outage coming up or if one is finished they email. It really is excellent service

  • fifimurray2 fifimurray (@fifimurray2) reported from Gold Coast, State of Queensland

    @AlboMP Don’t you just love spending “other people’s money” @AlboMP? The trouble is the NBN isn’t “free” at all. Hardworking taxpayers foot the bill for this rubbish. Have some respect for those who pay your salary.

  • Joshlyfry Joshua Lyons (@Joshlyfry) reported from Gold Coast, State of Queensland

    @NBN_Australia No outage detected on your site but TPG have notified that they are conducting emergency work.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @TOOTS69er No. Not yet. Right now the NBN is down. I have no broadband....again.

  • sacarlin48 💧Anne Carlin (@sacarlin48) reported from Gold Coast, State of Queensland

    @gurambae I already use my foxtel cable for the internet (but don't have Foxtel) which is why I'm forced to be with Telstra currently. It will be the same with NBN. Nov is the deadline for me. Having problem choosing a provider

  • pkfrancis Paul Francis (@pkfrancis) reported from Gold Coast, State of Queensland

    Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @Dr_Opbear Once NBN service is declared ready in your area you have approximately around 18 months before the old network (ADSL/Copper) will be switched off. You will eventually need to switch over to the NBN service to continue using the internet. 1/2 -Mel

  • Optus Optus (@Optus) reported

    @c_toohim Hi Calvin, the NBN has identified an issue impacting services in your area (ref: 23747276) and are working to restore services as soon as possible. We apologies for any inconvenience caused by this. Please send us a DM if you have any other questions. Jack

  • Optus Optus (@Optus) reported

    @stansfie1 Hi Scott , apologies for the inconvenience caused. I've just checked and can see there is a service fault in 3149. At this stage we have no ETR, however NBN techs are working hard to get this fixed as soon as possible and get the services back up and online. Aman

  • catharsispro Christian Holland (@catharsispro) reported

    @iiNet any update on this issues around Gwandalan NSW? NBN 100 only getting 20mps and dropping out constantly in the past 24 hours. Router rebooted many times.

  • aivakic Ante Ivakic (@aivakic) reported

    @iiNet any updates on nbn poi double view outage?

  • helenthepainte1 helenthepainter (@helenthepainte1) reported

    @farrm51 @BeattieNgiare Sorry but the crap NBN that doesn’t work is His fault.

  • Optus Optus (@Optus) reported

    @darren_handreck @NBN_Australia Hi Daz - apologies for the inconvenience caused. I've just checked and can see there is a service disruption reported in Montmorency. At this stage we have no ETR, however our techs are working hard to get this fixed as soon as possible. Aman

  • misullivan Michelle Sullivan (@misullivan) reported

    @NBN_Australia Everytime they come back and tell me the *only* reason for you not turning up and rescheduling appointments is “technicaian capacity issues” ... which is “we don’t have any one available to attend” ... not bad for “investing in the south coast”...!

  • shibz_1989 Siobhan. (@shibz_1989) reported

    Not only do I STILL not have NBN, they’ve gone and told my provider I do and now I’m being charged for the service 🙃

  • naomi_t_81 Naomi Elle (@naomi_t_81) reported

    …to have dropouts, another client Telstra facilitated running a new copper line to the building of a client who’s service kept dropping out and never connected the new line, just copper cable hanging outside the building, @telstra blaming NBN and NBN blaming @Telstra