NBN service status: outage reports and connection issues
Why is my NBN service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 11: Problems at NBN
NBN is having issues since 06:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (76%)
- Wi-fi (10%)
- Total Blackout (6%)
- E-mail (5%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Brisbane, Adelaide, Sydney, Perth, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, Toowoomba, Dubbo, Warragul, Windermere, and Port Stephens.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
9 hours ago | |
|
Brisbane
|
Internet | 19 hours ago |
|
Adelaide
|
Internet | 20 hours ago |
|
Melbourne
|
Internet | 23 hours ago |
|
Sydney
|
Internet | 1 day ago |
|
Melbourne
|
2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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FML (@jshster) reported@PieNorthern I haven't had a problem in ages... since we upgraded to NBN high speed. Hate to say it but it might be a tech problem. Although I do get it!
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d programmar (@Programmar38814) reported@HonestlySneha i support herr 90% of indian women should do this or forcely done this to controll population nbn
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Rolly polly (@Rolly50Hundred) reported@B_e_n_n_y @r0ck3t23 It’s already obsolete. If you have decent 5G it’s light years ahead of NBN. Most cities don’t have proper 5G though. They think they do but it’s awful pretty much everywhere except Gold Coast.
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Paradoxa (@Paradoxa18) reported@CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works
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FarCue (@FarCueCunce) reportedJust had the Indian "tradie" experience. Our ISP offered free connection to the NBN fibre network so they sent out the installer. Long story short, I rejected his ludicrous proposal to destroy my concrete slab driveway so they could run the shortest cheapest route of cables.
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Melanie Usher (@mjgal) reportedScheduled power outage and NBN outage. It’s a very Amish Monday morning.
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Mick Kase (@MickKase) reported@TruthdriverOn Telstra is a dinosaur. The sooner Australia realises this, the better. The NBN has been a sad episode in Australia's history and continues to be. Snowy 2.0 is a disaster and will continue to cost Millions and may not even operate. Federal Gov. is the problem. Are you awake yet!
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Boxy (@BoxofPies80) reported@Telstra NBN down for second time in two weeks……
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@sarlils23 History does not support that claim. Quite the reverse actually. You must be on LNPs' nobbled Copper NBN, because your claims & assertions, all apply to the deposed & disgraced, LNP Crime Org, Junta Puppets.😬👋
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Frostscythe 🇦🇺 (@Frostscytheplay) reported@DAKKADAKKA1 This is literally the reason why Huawei was banned from even bidding on doing the NBN and 5G network in Australia, because Chinese tech is spy tech.
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Peter Dewar (@PeterD84508) reported@timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....
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Rain (@AussieBromo) reported$58.10 is Aussie Broadband's "special 6 months price". For 25mbps down, 10mbps up... Meanwhile Amaysim's offer is $30 a month for 6 months. It's so retarded. The NBN/gov should be ashamed of themselves. Cost of access is way too high and it's causing ridiculous market behaviour.
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Abul Rizvi (@RizviAbul) reported@michaeljames947 Telstra is an 800lb gorilla. It was never going to be possible to keep them behaving properly. That was the case from day 1 when the govt & Telstra were at legal loggerheads. Then they took govt to the cleaners over the NBN saga.
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Kevin Metcalfe (@KevinMe49077436) reported@AlanBixter Why, we spent a fortune on the NBN, just go to the countries news service and watch it there.
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iamfee (@fairies4one) reported@Batman2242 Our nbn network is a joke!
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Cdbrown (@BrowntownBrew) reported@pigways @Batman2242 What? Fttn was cheap to install but severely limits revenue and has a massive maintenance costs which means it can never make a return on the investment. It's why #nbn convinced LNP to provide additional funding and begin the free upgrade to fttp.
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Jo Tan (@8jotan8) reported@iiNet internet has been down since Saturday… ref: 500039344 Love the no show today 1pm to 5pm! I had to call you to find out? When are you attending the basement for 308 Pitt st?? Line sync is still down! It’s 2026 #outage #internet #nbn
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shauna cohn (@shaunacohn) reported@Cassy090909 @Starlink Be alright if we could actually GET NBN!! Did you know some areas still don’t have nbn and so are at the mercy of ineffective private companies charging money for a half arsed service - try Gold Coast Coomera for example - noooothing, starlink charge up an upfront fee of $1365…
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Lynx Raide ¤ レイデ•リンクス (@LynxRaide) reportedOkay plan from here is 4G dongle until my Starlink is delivered and installed. Didn't really want this option but kinda got no choice cause NBN is stupid how they run things.
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Cdbrown (@BrowntownBrew) reported@LambDownUnder @TheLucidyn @Batman2242 If you ignore the $30B and 9 years wasted on the failed LNP version. #nbn will be profitable and provide a nice return once all the MTM mess is removed from the network
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Ferdie Khnopff (@FKhnopff) reported@Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?
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Lucidyn (@TheLucidyn) reported@UrbanHubbard @Batman2242 Turnbull botched it. The original fibre and fixed wireless sections of the NBN were worth doing. Switching to Fibre to the Curb was an expensive mistake that has already needed replacing in most areas. This isn’t a left/right issue, and that’s not my point anyway. You missed the core of my post. The NBN was and still is a good idea. It just needed far better design than the “back of a napkin” version under Rudd, and Turnbull shouldn’t have messed around with the plan the way he did. I worked with people who installed the cabnets during the transition and saw exactly what changed inside them. With over 20 years in the IT industry, I know what I’m looking at. My actual point is that comparing the NBN to Starlink is unfair. It’s like comparing the entire fixed telephone network to mobile phones in the 1990s. Mobiles were revolutionary, but they didn’t replace the fixed network they complemented it.
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WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported@ArtistAffame If you don't have a wifi router then you will. The 5G is the mobile network, you connect to the internet via that or via NBN. Usually then it connects to a wifi router.
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Andrew Godman (@Andrew_Godman) reported@fjzeit And to think Labor just wanted to build this for the same cost the Libs spend 😜 I won’t forgive them given I had really bad non nbn internet during the start of Covid while I had to work from home
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TassieDevyl (@TasDevyl) reported@ArtistAffame That's not bad. The only option I have where I am is Fixed Wireless. Essentially 4G/5G cell tower and fixed "antenna" on the roof. NBN service via iinet (TPG). Given the distance from the tower I only get a portion of the theoretical maximum throughput. Costs more than your plan.
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Haalyle (@Haalyle) reportedNo wifi today, we've had some electrical problems, mainly to do with the washing machine. That just means a relaxing Sunday of playing them games (now that the electricity is on). (NBN always takes a long time to recover.)
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Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reportedWhen my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it
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Mitchell Costin (@mitchell_costin) reportedWho else is experiencing **** internet speeds after 7pm? By 10 pm it's almost impossible to get pages to load up and and have a smooth social media experience. Bloody diabolical. I'm on the verge of ditching the NBN and going Starlink. 😠😠
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Difficult Deb Campbell @Samsplace9 (@samsplace9) reported@Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.
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Lamill (@LamillLoL) reportedConstant internet drop outs for weeks, network status always says no outage. Currently down and no end in sight. I need answers!! @NBN_Australia