NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (76%)
• Wi-fi (10%)
• Total Blackout (7%)
• E-mail (4%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Melbourne, Adelaide, Sydney, Perth, Brisbane, Mackay, Arumpo, Kincumber, Ballarat, Rosalie Plains, Hobart, Townsville, Wollongong, Dubbo, and Croydon.

City	Problem Type	Report Time
Melbourne	Internet	1 hour ago
Adelaide	Internet	3 hours ago
Melbourne	Total Blackout	6 hours ago
Sydney	Internet	8 hours ago
Melbourne	Phone	8 hours ago
Sydney	E-mail	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rompa82 (@rompastompa82) reported 7 minutes ago

  @colonelhogans Where were you when Murdoch donates to the major parties to buy things that help him.. look at the nbn fiasco ended up costing Australians billions but they did as he wished..

• 
  Scott 🇬🇧🇦🇺🇺🇦 (@skinthent) reported 10 minutes ago

  @ruicharadrius If your wifi is bad, get a different AP. It is exactly the same wifi standards used globally. Or do you mean your internet connection? That isn't wifi. I have FTTP NBN. It works fine.

• 
  Snagz (@SnagzOnX) reported 14 minutes ago

  @kr0der Fair call, I’m from Melbourne, I’m a streamer so reliable internet is literally key for me lol… losing $100s each day. It’s been an issue for the last 4 days and they can’t send anyone from NBN out until Monday unfortunately. But they know it is on NBNs side, so that’s a start..

• 
  Duchess of Exeter 🌏 (@WhosFibbing) reported 15 minutes ago

  The three telcos and government-owned NBN Co were left reeling when the regulator rang to notify them of its final pricing decision – a token $20m reduction to renew spectrum licences essential for carrying mobile signals. ACMA’s decision will result in the sector collectively paying peak market rates of $7.32bn to roll over their existing spectrum holdings as licences begin expiring from 2028. Much of that cost will find its way on to customer bills. More inflation incoming!

• 
  Naan-violence (@NaanVi0lence) reported 15 minutes ago

  @murrayf1960 @Ryandally08 That's like asking how many NBN installations were done after only 100 were complete, and then claiming "Ah it's never getting done ever! 44 billion for 100 connections is ridiculous!!" Oh wait, the Libs already did that and cost us billions more with their stupid hybrid NBN. 🤦🏻

• 
  Russell Drysdale :#Do Noble Deeds. (@Russputin2) reported 17 minutes ago

  @Chriskenny_sky Do they not let current News into the SkyNews cesspit Chris. Do you want us to crowd fund a full Fibre NBN service for you?

• 
  Tone (@T0ne_aus) reported 22 minutes ago

  @HardwareUnboxed Have you tried on wired NBN? It's actually not too bad. (Tested Fortnite on iPad with the Xbox thingy that my son was trying)

• 
  Lyndsey Jackson (@ok_lyndsey) reported 22 minutes ago

  @NationalFarmers @NBN_Australia @AlboMP Guess how much we spent on the ten base stations on the ground? An eye watering amount that is symptomatic of the grift that went into the building of the network. We *should* have an inquiry. We probably won't bother though.

• 
  Gibbo (@DamnImDeadAgain) reported 24 minutes ago

  @news_australian No way he gave a sub par NBN service and every thing that he touches turns to crap

• 
  Charlie (@charlietech) reported 25 minutes ago

  @gav_mck I ran into that with my uncle in Maleny. The crowding for Starlink meant no space. He has it now (waited in que like every1) but its why NBN are pushing their service to market asap with Amazon leo. At least you have options!!

• 
  TheProfit (@frank_rosh) reported 25 minutes ago

  @DrewPavlou Our NBN home connection was down for 3 days this week . We have coax (HFC) cable in our suburb.. which is 90s technology

• 
  P J Bird 😷 Vaxed 🎶 🌈 🇺🇦 🇯🇴 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PJbird_01) reported 25 minutes ago

  @suzanne2222 Another LNP disaster just like the NBN has cost Aussies billions to fix

• 
  Matt Henderson (@MattxH) reported 28 minutes ago

  @BanderaBeau @BikoKonstantin1 @AlboMP It doesn’t work because each government is interested in keeping power that the next government wouldn’t implement the next step. Massive changes like this can only get over the line if the solution is obvious & unanimous. Even then one single government can **** things up eg NBN

• 
  Saxon Nicholls (@saxonnicholls73) reported 28 minutes ago

  @TheKouk You retards are joking surely ? Government is an impediment not a support …. Seriously - Government has nothing to contribute - the world has changed for talented people - no need for University, no need for handouts, forget NBN - Starlink … list goes on

• 
  Pietro (@PietroDarke) reported 28 minutes ago

  @centralNRL Agree with the 4K sentiment. Biggest games like Origin & GF not on 4K is poor. Contrary to others my Kayo on 4K is reliable & have not converted to NBN yet.

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 31 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

• 
  pigways (@pigways) reported 31 minutes ago

  @ajamesbragg Do the NBN. $40B down, uni-party responsible. Perhaps the NDIS. Covid largesse 🤪

• 
  Steve Woosnam (@SteveWoosnam) reported 32 minutes ago

  @ichimikichiki @Lisa9Sophia The NBN is still one of the biggest waste of money in Australia's history. The government never had any business sticking its nose in.

• 
  animal chin (@Jacobage) reported 33 minutes ago

  The place mum & i were in we had wifi & it kept not working so i had @NBN_Australia imstalled, the neighbour complained she had no internet then complained the nbn was supposed to be for both of us but it wasnt. After being removed she told me its ok to stay with her & she didnt>

• 
  stephen humble (@stephenhumble11) reported 36 minutes ago

  @DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.

• 
  Testflight (@_Testflight_) reported 41 minutes ago

  @Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet

• 
  Finder (@findercomau) reported 41 minutes ago

  The NBN is phasing out older copper connections starting July next year, and if you don’t switch to full fiber within six months of being notified, your internet will be suspended! 🌐🔌 Check your address eligibility now to ensure you stay connected with faster, more reliable service 🚀 #NBN #internetupgrade #aussietech

• 
  AnekoNya~ 🌸🏳️‍⚧️ (@nya_aneko) reported 42 minutes ago

  @venteaVT My house has starlink, runs at about 160 mbps at best and it’s like 3x faster than the nbn at my parents house, Australian wifi is so bad

• 
  Harold ☢️🔥🏭⚛️ (@Harold36089778) reported 51 minutes ago

  @MarkoMatvikov Even worse: Labor writes new laws to force super to invest in “building back Aus” like Melb-Syd high speed rail or upgrading NBN. When competition policy allowing global carriers to compete on the Melb-Sydney flight would drive costs down & Starlink is outcompeting NBN today.

• 
  paullyj57 FMD **** AUST (@paullyj57) reported 51 minutes ago

  @JH_Otway_Ranges @craigkellyAFEE we never needed an nbn . mobile phone for data was faster and cheaper. Now starlink is faster and cheaper again NBN is a 200 billion dollar disaster

• 
  SydneyCityTV (@SydneyCityTV) reported 56 minutes ago

  A pity I didn't see how tonight's Dalts report played out on NBN News, would've been rather funny if Natasha Beyersdorf (who I think may have even worked alongside Kevin at Prime Tamworth, but I'm not 100% sure of that) made a "I think I've seen Kevin on another network" quip! 😜

• 
  AusTubers 🇦🇺 (@AusTubers) reported 58 minutes ago

  (sorry, I couldn't resist taking a jab at @NBN_Australia) (please don't give us another 3 day outage mr nbn man, please)

• 
  ExoticSpice (@ExoticSpice101) reported 1 hour ago

  I’m thankful I have NBN Fibre but even with that I will never use cloud gaming. why would the local computing die anyway? This AI craze will die quicker than the computer. Phones and laptops still need to be need built. What’s going to stop is that PCs will no longer be cheap

• 
  Chris (@ChrisGHC33) reported 1 hour ago

  @michaelsnape Jenny and Matt made $5.3m in profit on the sale of their business after tax. Their business was reliant on - Roads and Transport infrastructure - Electricity infrastructure - Police and Emergency services - NBN And many other services afforded through their taxes.

• 
  DEANJA🇦🇺 (@deanja110) reported 1 hour ago

  @newcastleherald As an Ex-NBNer having spent many years of my working life in various capacities with NBN, it's terrible to now hear about all these losses.