NBN Outage Report
Why is my NBN service not working?
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Brisbane, Melbourne, Adelaide, Perth, Gold Coast, Upper Caboollure, Orange, Sunshine Coast, Rosalie Plains, Ballarat, Camden West, Canberra, Newcastle and Mount Gambier.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Brisbane |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Internet | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Ottavio Tony
(@dalfonso) reported
Why the constant hammering on ‘taxes’. Panelists know full well they will go up no matter who wins so concentrate on other issues such as climate, health, ICAC, NBN etc. That’s what people want to hear not irrelevant self important ‘gotcha’ **** #insiders #auspol
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Teeny blue bird
(@therestoomany) reported
@NBN_Australia NBN outage at my house in Beresfield, but at neither of my neighbours. The site says unscheduled outage, but has no ETA. Will there be one, or will it just be when it happens?
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Erika
(@ItsErikabYo) reported
And yet again my net is down ffs, Telstra get ur shot together and fix the problem!! NBN works sent till Tuesday 12-6am ahh @Telstra all dam week my NBN and home phone has been down, not impressed
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Gin Rickey 🍸🍸 💉💉AZ💉M
(@simbrotay) reported
@Telstra Pretty hopeless! All your site gave me was an option to check my mobile service. Anyway it's back up now! Clearly the problem is at your end as we've changed nothing here since about 9:30 when re -rebooted the nbn box & then the modem!
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Kate Emerson
(@KateEmerson88) reported
@NBN_Australia Hi Sarah, Thanks responding but Twitter is not a secure medium. I have had death threats & **** threats & even people calling my old school & local hospital to try to scam them into revealing my address. I have lodged a complaint through formal channels and will await the outcome
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Catherine
(@factanonverba69) reported
Wow nbn news reported scumo might call the election then basically highlighted everything he did wrong,"a terrible period" of his government. 1😮 #auspol #CallTheElectionDickhead #HisGooseIsCooked
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Rural AUS Matters! 💉💉💉
(@UndaSthnXiStand) reported
@annbritton @Telstra @D_LittleproudMP Telstra can disagree all it likes, but the reality is that rural/remote communications are falling behind growth and demand. The Telstra network was a neglected mess when it was handed over to NBN and any fix is a long way off.
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M J White
(@pallisier) reported
Main highway just outside of Warwick and only 3G. Nothing opening! If only Labor had won 3 elections ago NBN should have been so much better! #NBN #fail #CallTheElectionDickhead
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Tone Says Go 3x💉
(@tonesaysgoleft) reported
@VictoriaFreshy @abcnews LOLZ! ABC is cooked AF. It's not trusted for news in this house anymore. Watch NBN 9 news then ABC at 7pm and they both just about identical. ABC is Murdoch Costello news. It's crap
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Anarkii
(@Anarkii_) reported
@AustralianLabor And then when you get in power, cancel all of Duttos stupid defence spending. Take that money, build hospitals, train staff, improve all emergency services. Train staff for aged care and then simply do the whole fttp nbn thing you wanted to do before. That’s all you need to do
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M20man
(@M20man3) reported
@peters_malcolm Yes they are going to fix the NBN..
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Only Made for Truthful Links
(@MadeTruthful) reported
@rompeca38082258 Remember the #NBN. Labor promised us world class broadband, 1000/400 Mbps FTTP at est $34.7bn. Coalition promised "cheaper, faster" NBN at est $20.4bn. Coalition have spend over $50bn to deliver 25/5 Mbps & an inferior FTTN network.
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Joan
(@JoanBloggs) reported
@jimmicbreeze @PatsKarvelas If we don't get rid of LNP, Medicare will be gutted. LNP exist to make sure none of US ever get the full benefit of our own taxes. Labor has a long history of policies that help everyone. NBN, NDIS, Increasing Tax free threshold from $6K to $18.2K, PBS & heaps more.
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jaemes skinner
(@SkinnerJaemes) reported
@NBN_Australia Thanks for your reply and I do appreciate it but unfortunately this is not the customer experience that I want either. Please use this scenario as a case study because it’s a great example of systems, people and processes failing. It’s still broken and we still don’t have an ETR.
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🕯 Hadda Gutfull Proud to be Woke
(@platypusadmirer) reported
@peters_malcolm My @NBN_Australia has been down for 5 days. Someone supposedly coming to look at it Wednesday. What a bloody joke.
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Serifan Armat
(@SerifanArmats) reported
@histofarch @QRedLetterData It’s not about trust. It’s about getting a service I want. The Australian governments NBN just doesn’t provide me with a decent service in a rural location. If he can provide it great for me and the rest of the world. if he can’t well I’m no worse off am I.
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Naomi outsourcer of parenting Watson
(@taitoko_naomi) reported
The LNP version of the NBN is the worst. It is the slowest most hopeless internet service they possibly could have delivered. We had better speed and coverage with ADSL.
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Ceri Cat
(@CeriCat) reported
@FixBushInternet @NBN_Australia Thanks I'll pass it on, looking at them they're already cheaper at a glance, and can't be worse service. Even Telstra picks up quicker.
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Jo Diddley
(@jot_au) reported
@antfarmer Not harangued for all their broken promises, lies, rorts, failures and cover-ups Not harangued for robodebt, a failed NBN, reverse GONSKI, gutted NDIS, exploding debt, loss of international respect, loss of soft power in our region, etc
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🇨🇦Montgomery(Gomer)T🇦🇺
(@cableguyoz) reported
@ShiannonC Never mind ****** the NBN
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George
(@Georgeblue01) reported
@JoshButler I know the NBN is slow but to have to drive over and see the GG face to face is so 1990.
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🌺Michael Dowling 🌺💉💉💉#ICACNow
(@MeckeringBoy) reported
@TonyHWindsor @orbilius51 #NFF got exactly what they voted for. A sabotaged broadband network. They could’ve had Labor’s world class fibre to the premise but knowingly voted for slow, unstable, corroding FTTN & MTM. The LNP’s mess has ended up costing much MORE & has delivered much LESS. #NBN #auspol
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K Hutch
(@72nivek) reported
Of all the weekends not to have nbn, hours and hours of Slomo ****. Surly all we need to know is the election date. We don't need to see him ******* walking. #auspol
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k.carr
(@kcarr_52) reported
@FixBushInternet @RegionalHub Nbn sat..unrealistic pricing and install for Elon musk..zero wireless, outdoor mobile only..no I will do that..I guess without a wireless upgrade regional hub may only tell me what I already know from current service installers and providers..
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Kate Emerson
(@KateEmerson88) reported
@NBN_Australia I can however give you a general outline of the issues. The copper network is so degraded it fails frequently. Communication between Telstra and NBN apart from opening job numbers seems non-existent. Telstra has been unable to provide any repair timing information from NBN.
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Proselytiser
(@TheProselytiser) reported
@jaquix173 @SeanC28922377 @daveyk317 Janelle Saffin has worked extremely hard for years here. She engages with the community & has helped guide a lot of people towards better internet access (NBN + access to mobile coverage is scandalously bad in Nth NSW.) Hogan? Never hear of him. The LNP have dudded this region.
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ManCaveDave
(@ManCaveDave2) reported
15 months on aussie 1gb nbn and never misses a beat
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Kate Emerson
(@KateEmerson88) reported
@Telstra I can however give you a general outline of the issues. The copper network is so degraded it fails frequently. Communication between Telstra and NBN apart from opening job numbers seems non-existent. Telstra has been unable to provide any repair timing information from NBN.
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Ace 🦈💾 Data Shork Vtuber 🦈💾
(@FSharpAce) reported
Heads up, the net is down 😭😭 I've been refreshing it and the NBN and just cannot get a stable conection
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Ty
(@ytc8438) reported
@rodhiggins1973 @AustralianLabor @NBN_Australia So what's with all the LNP copper **** then? Good luck with 5G, paying double the price per GB for lower speed and peak time congestion, a problem that fibre does not have! They use satellites for rural area because they can't afford good fibre.