NBN Outage Report

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Melbourne, Parramatta, Ashfield, Logan City, Brisbane, Adelaide, Ocean Shores, Perth, Gold Coast, Toormina, Junee, Portarlington, Geelong, and Thirlmere.

City	Problem Type	Report Time
Sydney	Internet	43 minutes ago
Sydney	Internet	2 hours ago
Melbourne	Internet	4 hours ago
Sydney	Internet	12 hours ago
Parramatta	Wi-fi	12 hours ago
Ashfield	Internet	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zoppy McZop (Paul) 4x 💉 (@Zoppy_McZop) reported 3 minutes ago

  @AnnieW1303 Of course a nbn outage occurs whilst trying to what this weasel ….

• 
  Mr Nobody (@Mr_NobodY_0101) reported 4 minutes ago

  @VodafoneAU Any issues with your NBN DNS server ? seems to get lots of DNS related slowdown for last few days, specially with Google domains.

• 
  seasmutt🏳️‍🌈🏳️‍⚧️ he/it (@seasmutt) reported 5 minutes ago

  @sleepyboiyo Let’s be real when isn’t the NBN down

• 
  Tomaraki🌸🐭 🇦🇺🇬🇷 (@Tomarakh) reported 8 minutes ago

  @MeganTheOracle Don’t have it through satellite but through the NBN. Is the service completely down or just spotty?

• 
  Jono Pace (@jono_pace) reported 10 minutes ago

  @TurnbullMalcolm You also cancelled the NBN Fibre rollout - to support Foxtel perhaps? This cost Australia another 20-30-40 billion? You to date are the worst prime minister in Australian history.

• 
  STEVE MEDLEY (@STEVEMEDLEY14) reported 13 minutes ago

  @Optus I have been a customer for over 20 years, I wanted to change my NBN plan and pay less, and your team claim i have to go into a store.

• 
  Mr SD (@mrbhavani) reported 14 minutes ago

  @TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN

• 
  Anne 🐘🐳🐬🙏🇺🇦 (@vesica13b) reported 16 minutes ago

  @DavidColemanMP @MRowlandMP Where I live 1 phone bar and 2 bars nbn both ****, I hope Labor fixes our area as your lot did nothing David

• 
  Drooling Drummer (@5BNylonTip) reported 18 minutes ago

  NBN went down last night. Stupid Telstra modem shuts down the entire home network with no NBN signal. I couldn’t turn my lights off! XD Glad I got them all on a kill switch. Gotta get a decent modem. Had a Nighthawk with my cable net. Doesn’t work on NBN network.

• 
  Jake (@gazebospills) reported 18 minutes ago

  @sleepyboiyo this is the first thing that came up when I looked up to see if anyone else’s NBN wifi was down 😩😩

• 
  Gregory Wade (@wadey42) reported 19 minutes ago

  @NBN_Australia Registered for updates for fttp access on GWH Warrimoo. Do I have a login and password to view and edit my registration? Seems a difficult system to navigate. Can you advise process? Regards, Ben joliffe.

• 
  ElizabethR (@telip1977) reported 22 minutes ago

  @TPG_Telecom @NBN_Australia our internet is down AGAIN in rowville. What is the story

• 
  Michael Bell (@disirregardless) reported 26 minutes ago

  @TurnbullMalcolm Is that why you hobbled the NBN to help his Australian interests?

• 
  Stuart Palmer (@s_palm) reported 29 minutes ago

  NBN sending me hardcopy letter encouraging me to upgrade to FTTP because ... their existing FTTN service is probably trash is the flex that I am here for.

• 
  Ali (@alipage6) reported 38 minutes ago from Sydney, New South Wales

  @NBN_Australia @ericsson @MWCHub What about homes with constant NBN outages? I’d look forward to a service that works.

• 
  Dangeling (@Dangeling_) reported 42 minutes ago

  @Aussie_BB @hamoui14 My fix wireless nbn ain't working suddenly. Woodburn nsw 2472

• 
  CL Moller (@cieloyla) reported 43 minutes ago

  @stanleywaite1 @nogulagsagain @ChrisMinnsMP Medicare, like Austudy, NBN, NDIS, etc, was ‘built’ with waffly parameters & no realistic budget. Coalition always looks like bad guy when it has to rein in ridiculous gold-plated vision & deficit-creating expenditure to turn Labor white elephants into viable programs. Reality!

• 
  Ali (@alipage6) reported 43 minutes ago from Sydney, New South Wales

  @NBN_Australia @belongau do you have a contact number for constant outages with no wifi service outside of your ‘working hours’? Where’s the compensation for fees with no service?

• 
  aj_47 (@AJ_47biotch) reported 43 minutes ago

  @Optus I absolutely will get this phone but not with Optus, between the worlds worst NBN service and a mobile service that is 3g more often than not I would need to be an idiot to give you clowns more money.

• 
  Ed (@iamrocketpants) reported 44 minutes ago

  @iiNet I've spoken to the call centre about FTTC nbn outage and was told it is a either a network issue or iiNet equipment issue. No updates available on your network status page. Any updates?

• 
  Simon (@Jovianshadow) reported 44 minutes ago

  Is anyone else in #Canberra experiencing really slow internet? I doesn’t seem to matter what I’m on, person laptop, iPad, phone, NBN, Work network, mobile data… EVERYTHING IS SLOW AND TIMING OUT!

• 
  Sleepiest boiyo🔞🇦🇺 (@sleepyboiyo) reported 45 minutes ago

  NBN down? But how will I look at wreckable butts now ;(

• 
  Eddy Thybulle (@AEddy6087) reported 46 minutes ago

  I think i'm stuck in the middle of a big old fight between the NBN and Telstra and I don't really want to be, it would be much better for me if they just resolved my issue instead of fighting with each other tbh.

• 
  Hargalaten (@Hargalaten) reported 47 minutes ago

  NBN technician coming on Monday, hopefully internet issues are resolved and streams can resume soon 🙏

• 
  Zac Spitzer (@zackster) reported 48 minutes ago

  @iinet HFC nbn is down in Elsternwick, Vic?

• 
  ✳✳🕯Jacki M - I♥️🏍👠👡👗👚🎶👩‍🦲 (@JMcK2018) reported 49 minutes ago

  NBN news (yes I know 🙄 it's local) has a cafe owner waffling on about how terrible it all is for a Perrottet PR...newsflash to Perrottet - coffees are DISCRETIONARY - ppl's lives will be OK if they make it at home...housing on the other hand is a necessity

• 
  vnacanusa@gmail.com (@vnacanusa) reported 53 minutes ago

  @karendumas Well as Real reporters, not just stenographers-we need to be REAL to The People we serve so we must only tell them the truth-that's our service & sometimes we even wake a few up to truths right in front of them not readily seen - which your team at NBN seem do better than most👍

• 
  Paul (@PaulieIsHere) reported 54 minutes ago

  @TurnbullMalcolm And you have done more damage to the NBN than any other person alive today on behalf of Murdoch. What a moron you are.

• 
  Sue Middleton (@Middleton_Says) reported 56 minutes ago

  @ktxby @betterbushcomms have a lot of good common sense knowledge. I don't think you are able to get on skymuster if you're in a FW area. I would recommend looking at starlink if you're in a FW area with poor performance. Although NBN say they are upgrading FW 🤷

• 
  John Barker (@john_jhbarker01) reported 1 hour ago

  @MFourpaws @Heather15814898 @strangerous10 Especially when you have erratic internet from the cheap NBN service in rural areas.