NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (74%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Cairns, Sydney, Adelaide, Melbourne, Brisbane, Perth, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, Junee, and Portarlington.

City	Problem Type	Report Time
Cairns	Internet	1 hour ago
Sydney	TV	18 hours ago
Sydney	Internet	22 hours ago
Sydney	E-mail	24 hours ago
Adelaide	Internet	1 day ago
Sydney	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jotham Smith (@JothamSmith) reported 38 seconds ago

  @NBN_Australia where is the update or information about the Major outage affecting the lower North of Sydney? As per the Telecommunications (Customer Communications for Outages) Industry Standard 2024 published on the NBN webpage.

• 
  pharos (@tea_and_sleep) reported 1 minute ago

  @taipan168 @retrobike_c16 Not quite as bad as Abbott saying we don't need fttp NBN because people will just use it for Netflix

• 
  Michelle Burrows (@ChelleAB) reported 6 minutes ago

  I’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.

• 
  Billyy (@Billyy39678102) reported 6 minutes ago

  @CatherineD42535 @VDejan0000 ******* stupid question. Of course we should. Nbn, snowy hydro and reduction in hecs debts. All wasted money. Let’s have a government oil and gas company and refineries. Owned for the people. Economic ideology has failed the Australian people. Time to be pragmatic.

• 
  Some Bloke in Oz (@Someozbloke) reported 7 minutes ago

  @alreadyfurious @deniseshrivell Ive never had an issue with Starlink and weather...yes latency slowness...i also have had more outages with NBN than starlink.

• 
  Mark (@markhumooney) reported 11 minutes ago

  @LCHF_Matt @SkyNewsAust Hilarious so how is that done via NBN. How do fire, emergency services weather services, local, state and federal government agencies do this in one area. Being done now. How does an emergency text system send warnings that have gigs of data. You’re just proving you have no idea

• 
  BXP (@bxporter) reported 11 minutes ago

  @shaneciurleo all we need now is an NBN outage or someone being told to get off the phone because dinner is getting cold

• 
  Miles (@Michael1953_202) reported 15 minutes ago

  @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

• 
  iliketowastemytime (@Au_Fraser) reported 17 minutes ago

  @padders001 @LdogExtreme ***** how ******** is coles and woolies supply dominance a failure of the government? they should fine them more right? imagine if the libs werent ******* retarded and actually managed to put a decent NBN in for one and itd be ******* done by now, let alone NSW corruption

• 
  Mike Ellsmore (@MGAroadster) reported 18 minutes ago

  @NBN_Australia my nbn is not working.

• 
  Kit (@KitCarnage) reported 19 minutes ago

  A little make up stream before the planned NBN outage? What could go wrong?

• 
  nbn® Australia (@NBN_Australia) reported 19 minutes ago

  @DesignedToFade Hi Feliz, during an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your RSP know. 1/2

• 
  Nirgal451 🇦🇺🇺🇦 (@Nirgal451) reported 20 minutes ago

  Your regular reminder: Snowy Hydro 2.0 was a stupid captain's pick by Malcolm Turnbull. Much like the NBN and Inland Rail. There were and are much better pumped hydro storage options. NSW did a whole investigation.

• 
  Hydra Boom (@HydraBoom) reported 25 minutes ago

  @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

• 
  Snowhite62 (@Snowhite621) reported 33 minutes ago

  @PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺

• 
  JAY ☘️☘️☘️ (@jotepPdT) reported 33 minutes ago

  @status_is_down @VodafoneAU mobile network is always very weak along Parish Street and Harvest Street in Elara Marsden Park. Now NBN is also down in MP, and Vodafone is very unreliable.

• 
  Bambi loves SuperFlash (@Bambi07Bambi) reported 39 minutes ago

  @GeraldPimm @pikkkkaro I have nbn and it’s bloody slow!!

• 
  S.E.A.T.O._rvlt 🇦🇺 (@SEATO_rvlt) reported 42 minutes ago

  @PaulineHansonOz @GreensAU2 Pauline, you should have seen the corruption when NBN kicked off. I worked in scope, design , construction, activations and repairs. I’m bound by NDAs but **** that. I’m sending you a letter that will upset a lot of people. I’m tired of playing nice.

• 
  Ky Broome (@KyBroome35) reported 42 minutes ago

  Now almost 5 hours into NBN being out for an unknown reason... Pretty pathetic tbh As such videos of Trade Targets and Team Reveals might be slow and late getting out

• 
  Jay Jay (@JayJay1094727) reported 43 minutes ago

  @deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!

• 
  gordon malcolmson /malky🍀🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸💚 (@gordonmalcolms3) reported 43 minutes ago

  @racingblogger Terrible ride by NBN😒🐎🍀🇮🇪

• 
  Kim Bickley (@somesomm) reported 43 minutes ago

  @DodoAustralia how long is the NBN outage in Newcastle East expected to last?

• 
  CryptoVegeta 🟠 NFTARMY (@opieaccount4) reported 46 minutes ago

  @TMFScottP I was a gamer and hated ADSL living outside of a state capital it was ****. NBN to me personally would have been great, but blowing that money that money on shortsighted populism didnt sit well with me. Seemed shortsighted.

• 
  twoshedslegit (@twoshedslegit) reported 47 minutes ago

  @xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node

• 
  Montablac (@TheMontablac) reported 51 minutes ago

  @MakoFukasame poor NBN guy, hated by all

• 
  Boyd Rose (@Ftksuke235) reported 52 minutes ago

  @NBN_Australia Why has there been 5 outages in the span of 3 weeks at my address? One planned outage followed by 4 unplanned. Getting beyond a joke now.

• 
  Berry Straw 🍓 (@ddnnddc) reported 54 minutes ago

  ACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.

• 
  Whimsical🇦🇺 (@whimsical523456) reported 54 minutes ago from Melbourne, Victoria

  @JEChalmers You aren't creating any new private sector jobs. You aren't even investing in the private sector with public companies anymore. The last one was the ****** NBN a full generation ago now. ***** sake! Found some ******* publically owned companies and show you actually ******* support growing the economy. AND GET RID OF CGT AND INCOME TAX! Hike the GST if you need to keep the revenue the same.

• 
  J Pipsam (@markdavaus) reported 54 minutes ago

  @MarkoMatvikov AussieBB are awesome! I got FTTP installed via NBN organised by them without any work on my part. When in the process of moving in I hadn't connected my router up after signing up, they rang me to check of everything was okay and if I was having tech issues. Great customer focus.

• 
  Krenlight (@Krenlight) reported 59 minutes ago

  **** useless NBN installer couldn't even keep a 4 hour appointment window and then cancelled the install, making us wait another 9 days before they get their **** together and just ******* connect the service I've paid for. #NBN