NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (75%)
• Wi-fi (11%)
• Total Blackout (10%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Adelaide, Perth, Melbourne, Brisbane, Arumpo, Cairns, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, and Junee.

City	Problem Type	Report Time
Sydney	Internet	2 hours ago
Adelaide	Internet	5 hours ago
Perth	Internet	5 hours ago
Melbourne	Internet	6 hours ago
Sydney	Internet	6 hours ago
Sydney	Internet	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (Human) 🇦🇺🇺🇸 🇺🇦 (@PBTyrrell) reported 7 minutes ago

  @dyllfather222 @SeverusChud It is a gov that believes it is better at allocating capital than private people. Hence the massive tax grabs. Theft really. The huge gov spend, like insane spending. NDIS fraud CFMEU fraud NBN insanity reinstalling copper into wet pits. Selling 200 days of fuel down to 30 days. Zero response to Islamic extremism This gov is killing us.

• 
  Sherwin Pinto (@sherwinpinto) reported 9 minutes ago

  Is anyone else having an outage on their NBN in Rockdale @AGLEnergy

• 
  Scarab (@ScarabOfficial) reported 9 minutes ago

  Wow... #Starlink have dropped their price to around 1/10th of what it was, to try to attract customers in Australia, who are mainly, of course, on the #NBN. And for the first four months it's even cheaper than that, during their current promotion. Just a shame it's so slow.

• 
  Hipstergeddon (@hipstergeddon) reported 15 minutes ago

  @eevblog Gees this NBN outage is dragging on. Praying for you ! The disruption to business must be massive.

• 
  SamZawsum (@SamZawsum) reported 16 minutes ago

  @SchadenfreudeA3 When the nbn trench crew were here, I offered them cuppas and took down a big jug of iced water and cups

• 
  Rory Sackville (@sackers1) reported 17 minutes ago

  @leachitup @RWBFooty @zerohanger Just remember Dylan it’s your home Internet or the NBN causing these issues.

• 
  rbruschi (@justbruschi) reported 17 minutes ago

  @ASX1500 Depends on property size and what kind of nbn you have at your house. But we used to run these ubiquiti links between parts of the site ( main mine -> contractor dongas ) with no issues. Something to consider.

• 
  John45 (@John45OverIt) reported 22 minutes ago

  @HonTonyAbbott oh **** off.. you really think this ****? Remember when you ****** up our NBN? It's still ******, all because of you.

• 
  My Brother in Antichrist (@0delay1) reported 32 minutes ago

  @CazAusie @TimjboAU Medicare. Superannuation. HECS. NBN. Gun reform. Fair Work. Disability support. Paid parental leave. Minimum wage increases. Universal healthcare & education funding. ‘I can’t recall’ just means you didn’t look.

• 
  StainlessSteelMan (@Rowen72600346) reported 32 minutes ago

  @mark16pg It was supposed to be a cheaper alternative to batteries, turns out batteries came down in price, nbn was supposed to do the same with internet and starlink rendered it useless as well.

• 
  BluntHonesty 🇦🇺🤝🇮🇱 (@BluntHonesty4) reported 32 minutes ago

  @trsrpc For context. Australia's NBN is still be rolled out years after it was sold as the best thing ever... Yet many have incredibly unstable internet or none at all.

• 
  JoeKing (@JoeF_ingKing) reported 34 minutes ago

  @ruicharadrius The government did the same thing that Biden / Harris did in USA... They promised "fast NBN" but didn't do ****. They could have just provided us all with Starlink set ups for a LOT cheaper... They could have paid for our monthly connection fees and STILL saved money.

• 
  Denise Difficult-Shrivell (@deniseshrivell) reported 36 minutes ago

  Remember when they all lied about the NBN? The ABC chief tech reporter was gagged from telling the truth! And that’s just one issue! #auspol

• 
  Optus Help (@optus_help) reported 37 minutes ago

  @kni36182404 Hi Mike, can you please send us a direct message to confirm if it is the service address or billing address? Also confirm which service is the contract for, I mean mobile or NBN home internet? Kartik

• 
  Toe-knee (@yourmama717) reported 39 minutes ago

  @NBN_Australia That’s understandable however there were basically no updates from nbn over long periods (12+ hours) throughout the outage. What the hell are nbn doing? How is the network so poorly designed that an outage for an entire suburb lasts 26 hours???!!???!

• 
  WTF-UCantBSerious (@Whoyacallin) reported 40 minutes ago

  @SkyNewsAust Can someone in your office ask Bolt to stop being soooooooooooo GLIB when he has a guest or is questioning and if he could piss that imbecile Steven Conroy He's a failed Minister with the NBN if I remember and is still an idiot!

• 
  twoshedslegit (@twoshedslegit) reported 41 minutes ago

  @xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node

• 
  🇦🇺 Steve Penman 🇦🇺 (@Jade_Tiger62) reported 43 minutes ago

  How ******** is the $90,000,000,000 NBN fibre to the house internet, promised 500mbs in Australia run @ 30mbs at 9.30pm on a Wednesday night??????????? Another Australian government FAILURE 😡😡😡 Starlink tomorrow! **** you @NBN_Australia

• 
  Mike Ellsmore (@MGAroadster) reported 43 minutes ago

  @NBN_Australia my nbn is not working.

• 
  Ryan Emery (@ryanremery) reported 44 minutes ago

  So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

• 
  /. Gwynne (@gwynne007) reported 44 minutes ago

  @analyticflying Meh, this time next year! I had a **** fight with them 6 months ago taking 2 months to upgrade the NBN from 50 to 500 (change of billing systems)

• 
  What she said kaydensley@bsky.social. (@DensleyShe) reported 45 minutes ago

  You know how it goes. Labor outs in place big reforms, Libs get in and **** up the process. Just like NBN and copper. NDISS they let loose free enterprise rip offs.. You always vote with libs so……..

• 
  Robotfix 🔰🗽🇦🇺 (@Robotfixx) reported 46 minutes ago

  @ruicharadrius State owned NBN is ****. As opposed to SK’s network (fastest in the world) which was privately built out. It’s already cost 50 billion dollars (if your money btw) and is climbing

• 
  J Pipsam (@markdavaus) reported 47 minutes ago

  @MarkoMatvikov AussieBB are awesome! I got FTTP installed via NBN organised by them without any work on my part. When in the process of moving in I hadn't connected my router up after signing up, they rang me to check of everything was okay and if I was having tech issues. Great customer focus.

• 
  Hobbie (@Hobbie4C) reported 52 minutes ago

  @Riogallica NBN is always a cluster. The whole NBN-ISP-customer chain is absolute *****. A virtual guarantee all problems will take longer to resolve.

• 
  Ruchir Patel (@Iruchirpatel) reported 55 minutes ago

  Can’t wait to get my @Starlink finally time to **** off my NBN.

• 
  miss_84 (@Miss__84) reported 56 minutes ago

  Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

• 
  Alexandra Online 💅 (@AlexandraOn1ine) reported 1 hour ago

  I have read...so much BL... Due to my NBN....still being down..... WHY AUSTRALIA WHY 😭

• 
  The Lord (@lord_tizza) reported 1 hour ago

  And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

• 
  gordon malcolmson /malky🍀🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸💚 (@gordonmalcolms3) reported 1 hour ago

  @racingblogger Terrible ride by NBN😒🐎🍀🇮🇪