NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (76%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Perth, Sydney, Melbourne, Arumpo, Brisbane, Adelaide, Dubbo, Croydon, Long Forest, Holmesville, Warragul, Cairns, Hobart, Parramatta, and Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Internet | 12 minutes ago |
|
Sydney
|
Internet | 15 minutes ago |
|
Sydney
|
Internet | 4 hours ago |
|
Melbourne
|
Wi-fi | 5 hours ago |
|
Sydney
|
Wi-fi | 5 hours ago |
|
Sydney
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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AussiEx.au (@aussiExau) reported@Kgeeme @MRobertsQLD Totally agree, mate. That Hydro monstrosity and the FTTN NBN were a real waste - billions down the drain and we’re still stuck with rubbish speeds. How’s it been affecting you where you are?
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Nicolas (@nicomb88) reported@NBN_Australia internet outage since yesterday and still not resolved. Internet provider has no clue what the issue is nor when it will be fixed. Never received any notifications from nbn. You guys waited until Friday to ruined people's weekend? Good job guys.
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International League of Nations (@ILONations) reportedRemember: • The NBN cost blowouts • Murray-Darling billions • Bushfire reform promises • Previous “fuel security” fixes Big headlines don’t always mean structural problems get solved. #AusPol #Infrastructure #EnergySecurity
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ADAMan 🧫🧠 (@hoskyidiots) reported@craigkellyAFEE @Sauronlordking Free internet would be cheaper than FTA TV FTA TV (FY2025-26) Total estimated annual government expenditure/support on all FTA TV A$1.64 billion NBN Financial year 2025, ended 30 June 2025), NBN Co’s total operating expenses were approximately A$1.6 billion.
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Testflight (@_Testflight_) reported@Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet
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Spicy Ice (@SpicyIce7) reported@yannikau2 @AmanogawaShiina Makes no difference to me. I ain't buying **** no point. Because Australia is governed by the mentally retarded I have been waiting for nbn the government run fiber network to connect my home internet since December amd still waiting.
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Stefan Tapp (@StefanVXR8) reported@NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!
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Brian Loffler - #SeventhGenerationPrinciple (@jazzkat) reportedTerrible service from @NBN_Australia One of their field techs accidentally cut off our whole Strata building with a bad telecommunications patch next to the NBN Node. I told the tech (27hours ago) but they went home without fixing it. A Level 2 escalation has yielded nothing. Gr
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Stuart the Catman (@CatManSturty) reported@algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.
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Michael Fowlie (@mwfowlie) reported@tomdoes_tech @DanielW_Kiwi I mean even if you love Australia, the NBN sucks
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rompa82 (@rompastompa82) reported@colonelhogans Where were you when Murdoch donates to the major parties to buy things that help him.. look at the nbn fiasco ended up costing Australians billions but they did as he wished..
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Harold ☢️🔥🏭⚛️ (@Harold36089778) reported@MarkoMatvikov Even worse: Labor writes new laws to force super to invest in “building back Aus” like Melb-Syd high speed rail or upgrading NBN. When competition policy allowing global carriers to compete on the Melb-Sydney flight would drive costs down & Starlink is outcompeting NBN today.
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Gregory Briscoe-Hough (@GBH0100) reported@news_australian Snowy 22b.0 man has as much credibility as his NBN (no bloody network) rollout achievement… worst Monister ever!!
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msau (@msignau) reported@robb_j_m This of course ended up driving the total cost of the NBN through the roof as they had to take on copper lines that had not been maintained properly for over a decade & assemble a franken-network copper, fibre & HFC networks that had massive maintenance costs.
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Cdbrown (@BrowntownBrew) reported@pointman69 @CefaiJason @robb_j_m 10 years and $30b wasted on LNPs stupid idea. All the whole Turnbull invested in fibre rollouts in Europe and the supplier of copper to the nbn
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💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reportedTo my Aussie friends: Wasn't the idea behind the NBN (National Broadband Network) to ensure that everyone had access to free (or at the very least inexpensive) internet? What happened? How much are you paying for internet access?
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JoyOz (@HJoyOz) reported@Ben_Davison1 I paid for my own education and the government never sent me a fully trained employee. The rule of law…. Yes men are women in law. Roads, Rails, NBN (massive cost) gas water bla bla - we pay for that… it didn’t magically appear without our tax funds, we also pay continue to pay for this and budget blowouts. Civil society - do you live in Melbourne?
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The Guru’s Wife (@TheGurusWife1) reported@robb_j_m NBN is unreliable in my area. I have Starlink $139 AUD per month Starlink is the only reliable service here
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Steve (@JarOfSteve) reported@algorithmsayshi Tried clearing app cache ? Could be using CGNAT as well. Getting a static IP from ISP could fix the issue. Also, you could try turning off the NBN box for twenty minutes to see if you can pick up a new IP that's not flagged.
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paullyj57 FMD **** AUST (@paullyj57) reported@australian Err. NBN IS A TAD BIGGER probably 200 billion down the drain. Turnbull and KRudd and government suck
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Mark Fermor (@MFurball) reported@Michz45 And you seem to think giving the government more money will actually benefit those services. Why do you think the gov does not get involved in baking bread? Because it would taste **** and cost $100 per loaf. That's your Medicare, NDIS and nbn to name a few
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@Richard01357064 If only the deposed LNP Crime Org had not nobbled Labors' worlds best, full Fibre NBN (with iron age copper), you'd know that the LNP Crime Orgs' decade of debt & devastation, was over 4 yrs ago. The war is long over soldier. By the way, the Beetles have broken up too.👋🙏
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Andrew Mcnaught (@AndrewMcna12272) reported@KatyKray73 1/2 Now, Katy, you have to remember that Labor across the country is good at announcements. That they never carry them out is beside the point. In Qld Miles had a 'Labor back of coaster' (remember Rudd and NBN) idea that Labor would have state owned/run petrol stations.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@un1v3rs3135 @robb_j_m i'm on slightly more expensive starlink plan, rural village, get 240 mbps down and much faster uploads than fixed wireless nbn for just $9 a month more than i paid for the unstable NBN. has dropped out once for 7 mins in very heavy rain over the last 5 months.
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blank (@olwidula) reported@robb_j_m Outside the urban centres, $139 a month for Starlink. NBN for me was a slow and expensive skymuster satellite. Thanks Elon.
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Majyqman (@Majyqman42) reported@larrikinstreak @robb_j_m The ISP pays a significant portion of the price of a service to NBN. I don’t know where you pulled your **** from to think it was free, but perhaps go fling it somewhere else.
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My handle was funnier when it was less believable. (@AIproject6) reported@wilburston @robb_j_m I highly doubt any satellite service is better than NBN unless you're literally not in the coverage area.
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Scarab (@ScarabOfficial) reported@THATS_RIGHT_YA @robb_j_m That download ping is faulty. Should be more like 20. Could be your computer, NIC, browser, or modem/router (and its settings). If you are with TPG you can log into your account and do an NBN test, which will check the line, and they'll contact you if there's a problem.
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Aus throttle (@austhrottle) reportedI usually hate most government spending, but sometimes they get things right. The inland rail was a good project. Cancelling the inland rail is a terrible decision. It is just as important as the NBN, and in this case there isn’t a foreseeable technology that will replace it in 10 years time. Rail is insanely energy and labor efficient compared to trucks. Trucks should only be used for end of journey in a well optimised system.
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SydneyCityTV (@SydneyCityTV) reportedA pity I didn't see how tonight's Dalts report played out on NBN News, would've been rather funny if Natasha Beyersdorf (who I think may have even worked alongside Kevin at Prime Tamworth, but I'm not 100% sure of that) made a "I think I've seen Kevin on another network" quip! 😜