NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Adelaide, Sydney, Brisbane, Katoomba, Perth, Dubbo, Central Coast, Penola, Gisborne, Bundaberg, Gold Coast, Treeby, Goombungee and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Adelaide |
Wi-fi | |
| Sydney |
||
| Brisbane |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Perorationer- A Recovering Copyright Delinquent 🤭
(@Perorationer) reported
I'm confused when I hear the word "Service" used in these contexts NBN Service PO Service Federal, State, Council, Service' Telstra Service Any bank service But today, I overheard two farmers talking And one of them said he had bought a bull To 'Service' his cows Got it now
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Huezee
(@66Hughesy) reported
@DaveMilbo Agree 100%. Forced onto a less reliable, slower and more expensive NBN. Should have left us alone with what we had and invested into areas that had poor internet services.
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🇺🇦🌿Mike Dowling- Climate Action NOW!
(@MeckeringBoy) reported
from
Westfield, State of Western Australia
@lukehgomes @maximumwelfare The rot started at the top. From Abbott, Turnbull, Morrison, Tudge, Stuart, Porter et al. And too far down. Was there ever a worse collection of cruel, bloviators? #Robodebt #auspol Look at what they’ve done to NDIS, NBN, energy, water, climate, health & aged care, housing …
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Chloe
(@Chloelaws86) reported
@Optus is there an NBN outage in Ringwood/Ringwood East, VIC area? Faults page doesn’t say so but no internet or anything
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Psaggo
(@psaggo) reported
@ShroedingerBird Ministers are administrators, not specialists. They should be getting specialist advice from the Public Service, as well as outside expert bodies. Scientifically literate Malcolm Turnbull still stuffed up the NBN. I don't believe your point 4; evidence please.
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Kim Wingerei
(@kwingerei) reported
@DaveMilbo If you were on the orginal Telstra cable, laid for Foxtel, but designed for two-ways comms, you were in luck. It just worked. Now you're probably on the NBN hybdrid network and your luck ran out...
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Col Copeland
(@colincopeland2) reported
Hey @telstra, why am I paying $85 a month for a data plan with less than 1mb download speed, it's atrocious. 3 days it's telling me it's going to take to download a 1.2gb audio file. And before you ask you don't provide nbn service to by house, or adsl for that matter
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Jamie Rule
(@Rulemeister) reported
@DaveMilbo You can thank Malcolm Turnbull for the NBN shitshow we have. I live 1.5km from my nearest node and after paying $90 a month for dial up speeds and constant outages, I ditched it and have been on 4G ever since. So much for ensuing customers were no more than 500m from a node #crap
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John Mundy
(@mundy_in_oz) reported
@Optus is there NBN outage affecting Keysborough??
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lizzie 🧚♀️
(@iceprincess_liz) reported
15 days w/o internet! Surely it doesn’t take this long for a company like @NBN_Australia @Optus to fix the outage in our area!?? This is ridiculous! Will now be switching providers. Anyone know of a good provider? @Optus REALLY Not Happy! 😤😤😤
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Cec Pedersen
(@CecPedersen) reported
@DaveMilbo You do realise that NBN is an acronym for ‘No Bloody Network’ 😓
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Jason Luttrell
(@JasonLuttrell9) reported
@DaveMilbo The Government spent billions on the NBN and its still having problems, and the internet speed is slower than a lot of undeveloped countries. It's taxpayers money getting used for slow and unreliable internet services. Oh well we all stuck with it. 😐🤔
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Lesley 🐈🦊🐱🐕🐔
(@yeoperson) reported
@DaveMilbo Could not agree more!!! My cable connection was bloody amazing, then it all went to crap when i was forced onto the NBN. You're right, the media in this country was/is a disgrace!
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Drowning not waving
(@DrowningNot) reported
@DaveMilbo As someone who lives in a former PM electorate can I just say we have been ripped off, it seems he was one of the only lnp members who didn’t pork barrel. My internet when “forced” onto the nbn went to absolute ****. Speed at 2-20 mg most days, have seen a lot of NBN technicians.
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Yug Nivek🐀
(@YugNivek) reported
@DaveMilbo My NBN fell over the day it was installed on the Faulty wires I had finally got Telstra to stop using, I have given up trying to get the service put back to the good wires. More than 4 yrs now I was charged for a premium service when they can only deliver 1/2 the speed I paid for
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James M 🐀 'Just a guest here'
(@dotrat) reported
from
Melbourne, State of Victoria
Just heard the NBN CEO bonus number. Are you sitting down? $697,000. Six hundred ninety seven thousand dollars bonus. Wtf?
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Adam
(@Adam_Dorain) reported
@DaveMilbo The HFC network was a dumbster fire that NBN had to pour a fortune into making fit for purpose. My understanding was most HFC areas had been fixed by now. Have you been logging faults with a decent provider?
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Jane Birdwatcher noisy Australian🔥🦢💧😷💉
(@Pullenvalebirds) reported
@DoctorKarl Number 5 on the 21st. Still waiting for improved NBN signal.
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Maintain your rage and enthusiasm 💪🤩
(@Ianrob12) reported
@DaveMilbo Up until quite recently I was living in Elsternwick. NBN - is that an acronym for No Bloody Network?? Because that was certainly the case there - and that's inner city Melbourne.
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Shyster & Shyster
(@ShysterShyster) reported
@DaveMilbo Me too, I was on cable and never had a problem. With NBN I pay a lot more for much slower speeds
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redders2😻🐈🌸🚴♂️
(@ErinErinredmond) reported
@DaveMilbo I’m really lucky, the place I moved into was not connected to NBN but I have 5G coverage which is cheaper and superior. Is that an option for you? NBN at my last place was ****.
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MareeVI 😷⚽️⚽️⚽️
(@IacMV) reported
@DaveMilbo NBN is an expensive piece of ****.We had great 5G until Telstra disconnected our service to forced us onto sub standard NBN.
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studiosoundguy
(@SC21012022) reported
@news_australian Tell this to the NBN, worst thing libs ever touched, look at the money wasted on copper maintenance and the tax payers fleeced with speeds reduced for people stuck on fixed wireless classed as heavy users - haha what a joke the NBN has become.
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the pauper troll
(@DaveBowerMich) reported
@BrowntownBrew @GuruEden @DaveMilbo I’m reporting my internet up/down speeds. In three different locations (Carlton, Vic, and then Corrimal and later Wollongong, NSW) there was fibre to my home. Now in Leichhardt NSW, it’s copper HFC. All those were (and are) substantially worse than pre-nbn tech.
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Harald
(@hardradas) reported
@DaveMilbo Never had an issue with NBN. Switch to a wireless option. 4G/5G or try Starlink.
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Cdbrown
(@BrowntownBrew) reported
@DaveBowerMich @GuruEden @DaveMilbo Not servers, basically how much bandwidth they have provisioned from NBN in the first place and then dark fibre to get from the POI to the ISP network and then what their national and international links are like. Suggest Aussie Broadband to get most out of the connection
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Cdbrown
(@BrowntownBrew) reported
@realandrewhorto @DaveMilbo The CVC charge is high because NBN is trying to make money because the network cost a fortune to build, costs a fortune to maintain and speed is limited due to copper.
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🇺🇦🌿Mike Dowling- Climate Action NOW!
(@MeckeringBoy) reported
from
Westfield, State of Western Australia
@GregLucas07 Decades of damage to our public service & public servants — have damaged our society, killed thousands, traumatised many more & wasted untold $ billions. #LNPCorruptionParty #auspol #RobodebtRC Eyes should also turn to housing, education, health, NDIS, NBN, water, defence, etc.
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Drowning not waving
(@DrowningNot) reported
@DaveMilbo As someone who has seen 5 nbn technicians in 16 months, totally feel your pain. Everyone who has experienced it knows, it’s just ****. As someone in the former PM’s electorate who was charged with implementing this fuckery , will never ******* forgive them. Absolute ********* ..
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Jarrad Cust
(@CustJarrad) reported
@NBN_Australia Chris, I mean no disrespect when I say thanks but no thanks. I wasted close to 6 months trying to get connected and being rejected, all whilst getting access requests to my property so NBN could connect the homes around me. I'm happy to support wireless 5g broadband