NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (74%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Arumpo, Brisbane, Perth, Melbourne, Cairns, Adelaide, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, and Junee.

City	Problem Type	Report Time
Sydney	Internet	4 hours ago
Arumpo	Internet	19 hours ago
Brisbane	Internet	20 hours ago
Sydney	Internet	22 hours ago
Brisbane	Wi-fi	1 day ago
Brisbane	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💧☘️Rhona - Bluesky: rhonae (@bensab3) reported 8 minutes ago

  @james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor

• 
  Hydra Boom (@HydraBoom) reported 13 minutes ago

  @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.

• 
  Lindsay (@linzoconnor) reported 14 minutes ago

  @eamonhamilton Ahhh... I confess, that makes things easier. I mean, fuel is 50c/L, everyone has a B-21, NBN works, no stupid cold weather, force design whatever I want, F1 is on FTA.... Ahhhhhhh

• 
  MrRuSs3LL (@mrru5s3ll) reported 15 minutes ago

  @ImVicLoLagain @LCHF_Matt @pikkkkaro He is saying that wifi is not internet, that's it. I have many services at home on my local network that I use my wifi to connect to that don't use the internet (NBN) at all. Fwiw I also have 2000/500 NBN with a capable router, 10gig switch and cat6a runs that support it. My internet is great by any standards, the only thing Australia does ****** (now - it wasn't this good a couple of years ago) is that we don't have symmetrical links for consumers. The whole point though is that the idiot OP thinks that "wifi" means internet, and it doesn't.

• 
  Ryan Emery (@ryanremery) reported 15 minutes ago

  @VodafoneAU And, of course, @VodafoneAU is claiming they have to wait 24hrs for my "service number" to change before I can get the FTTP I requested 2 weeks ago. @NBN_Australia says it hasn't received a modification request. Today or 2 weeks ago. Time for the ombudsman.

• 
  Darren (@DoodyDarren) reported 18 minutes ago

  @DryFarmer24 @EnergyWrapAU The "accountants" for the NBN were spot on. The price per premises had begun to hit target right before Abbott shut it all down to put in his "multi-technology mix" crap. Most RE and battery projects hit target costs, too. You really don't pay attention, do you?

• 
  Jobson Growthe (@ShowerCapAM) reported 24 minutes ago

  @ASX1500 how **** was your nbn connection and why?

• 
  ✨ Immo ✨ 🫧🌠 (@Immo____) reported 25 minutes ago

  @Zadow_ @YaseiDoubutsu I could never handle wireless that stuff drives me crazy but YES this is exactly it haha I just got it from JB while on an Ethernet cable run to hopefully solve an NBN dropping out issue

• 
  Mike Ellsmore (@MGAroadster) reported 25 minutes ago

  @NBN_Australia my nbn is not working.

• 
  miss_84 (@Miss__84) reported 27 minutes ago

  Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

• 
  SuthoDan (@SuthoDan2) reported 28 minutes ago

  NBN outage on Super Saturday... This may be my villain origin story

• 
  The Sentient Eye Brows of John Winston Howard (@DimTimWilsonMP) reported 29 minutes ago

  @macsween_prue @AlboMP @AustralianLabor To be fair Prune McBiasedBitch, the nbn AND NDIS were legislated under the dying days of an ALP government, but initial implementation were left to an incompetent *********** of successive coalition fuckups masquerading as government, which then left the damage for ALP to fix

• 
  Sherwin Pinto (@sherwinpinto) reported 31 minutes ago

  Is anyone else having an outage on their NBN in Rockdale @AGLEnergy

• 
  twoshedslegit (@twoshedslegit) reported 35 minutes ago

  @xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node

• 
  J Pipsam (@markdavaus) reported 35 minutes ago

  @MarkoMatvikov AussieBB are awesome! I got FTTP installed via NBN organised by them without any work on my part. When in the process of moving in I hadn't connected my router up after signing up, they rang me to check of everything was okay and if I was having tech issues. Great customer focus.

• 
  Maarten 1947 *One Man's Opinion. (@Maarten1947) reported 36 minutes ago

  And the "One Brain Cell" to solve the Fuel Crisis, they are unable to stop NDIS rorting NDIA Blowout, ASIC Issues & Blowout,NBN Billions Blowout and NetZero Blowouts and you expect them to worry about National Security as Well! Get Real.

• 
  Loftwah (@loftwah) reported 38 minutes ago

  We pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra

• 
  Steph McG (@oohaah_67) reported 43 minutes ago

  @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

• 
  Jay Jay (@JayJay1094727) reported 43 minutes ago

  @deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!

• 
  Jotham Smith (@JothamSmith) reported 44 minutes ago

  @NBN_Australia where is the update or information about the Major outage affecting the lower North of Sydney? As per the Telecommunications (Customer Communications for Outages) Industry Standard 2024 published on the NBN webpage.

• 
  Russell Drysdale :#IStandWithAlbo (@Russputin2) reported 44 minutes ago

  @Qldaah If only Media Militia had gone Full Fibre to the cesspit, instead of opting for snail paced Copper NBN, they'd know that "discovery" was only a new find, mid last century & rejected as unviable, of poor quality & limited in supply.

• 
  Drooling Drummer (@5BNylonTip) reported 44 minutes ago

  Between the NBN upgrade and my new drive, I downloaded a 10GB movie last night in 4 minutes! I was astounded. Came back with a cup of tea, prepared to spend half an hour or so waiting, and it was done and part way through another. On an unrelated note, **** Disney.

• 
  Swadesi (@pockingliberals) reported 52 minutes ago

  Pathetic NBN service @VodafoneAU and pathetic customer care to talk to.

• 
  Marg N - AU (@Daisy1158) reported 53 minutes ago

  .@Telstra You know, it would be great if people would be notified of NBN work and interruptions at least BEFORE the internet is no longer working! I got a notification AFTER the service was restored!

• 
  Paolo M (@PaoloMalicse) reported 54 minutes ago

  @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?

• 
  Studio WyldFurr (@WyldFurr) reported 59 minutes ago

  Australia's crappy NBN strikes again, network is so bad I can't maintain a smooth connection to YouTube. So no livestream today. I'll see if I can make some videos and post a montage.

• 
  loksta!🗣 ❤️. . (@locky82903378) reported 1 hour ago

  @kevconrad2 @TexCoolMike Use your brain as if they be taking up iPhones no cell towers In space . No nbn network for wifi routers to plug into. You think they took up charging usb cables etc for phones that don’t work ? All that weight for phones that don’t work when they could have dedicated cameras

• 
  peter rowe (@Prowerock1) reported 1 hour ago

  @Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.

• 
  Kang Li (@aphacia) reported 1 hour ago

  @NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?

• 
  WTF-UCantBSerious (@Whoyacallin) reported 1 hour ago

  @SkyNewsAust Can someone in your office ask Bolt to stop being soooooooooooo GLIB when he has a guest or is questioning and if he could piss that imbecile Steven Conroy He's a failed Minister with the NBN if I remember and is still an idiot!