NBN service status: outage reports and connection issues
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (74%)
- Wi-fi (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Melbourne, Adelaide, Perth, Brisbane, Warragul, Arumpo, Cairns, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, and Toormina.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 38 minutes ago |
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Internet | 60 minutes ago |
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Internet | 12 hours ago |
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Internet | 12 hours ago |
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Internet | 13 hours ago |
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Internet | 15 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Emery (@ryanremery) reportedSo the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@Thejimpenman Ask your serfs to shout you full fibre NBN Jimmy. That was under the Deposed LNP Crime org that ran up $850 additional debt, without creating one cent of legacy assett, whilst claiming to have paid down the existing $150 billion debt that took all prior govts 112 yrs to reach.
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Peter 2.0 🐁🌸 (@PeterPeterV20) reported@WazzaGc @PaulineHansonOz Omg don't get me started on the NBN... Mostly poorly designed network and rollout
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CryptoVegeta 🟠 NFTARMY (@opieaccount4) reported@TMFScottP I was a gamer and hated ADSL living outside of a state capital it was ****. NBN to me personally would have been great, but blowing that money that money on shortsighted populism didnt sit well with me. Seemed shortsighted.
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Steph McG (@oohaah_67) reported@Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.
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Loftwah (@loftwah) reportedFormer Prime Minister Tony Abbott should go over and support the US and Israel himself. We won't forget the NBN.
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harleyw (@harleywattsconn) reported@NBN_Australia It always does this. I shouldn't have to use a different device. I work in IT and have tried it on 46 laptops and 23 phones. Literally went into the pit on the street and took out all the NBN cabling as the NBN never works so Im now im with another company and couldnt be happier
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GeneralChat |🍍🍌| Charity Donothon 29th-7th (@General_Ch4t) reportedOF ALL DAYS FOR NBN ISSUES
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Toe-knee (@yourmama717) reported@NBN_Australia That’s understandable however there were basically no updates from nbn over long periods (12+ hours) throughout the outage. What the hell are nbn doing? How is the network so poorly designed that an outage for an entire suburb lasts 26 hours???!!???!
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BluntHonesty 🇦🇺🤝🇮🇱 (@BluntHonesty4) reported@trsrpc Because the NBN rollout is a god damn joke and embaressment to the country.
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Ezzeddine | عزالدين (@ezzh_) reported@m1nhaxo Paying $120 a month for 750 mbps but we’ve been only getting 150-300 on a good day because of this garbage nbn And they won’t send us a new modem we’ve had this one for 10 years now through 5 different houses
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Michelle Burrows (@ChelleAB) reportedI’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.
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Andrew Mcnaught (@AndrewMcna12272) reported@KatyKray73 1/2 Now, Katy, you have to remember that Labor across the country is good at announcements. That they never carry them out is beside the point. In Qld Miles had a 'Labor back of coaster' (remember Rudd and NBN) idea that Labor would have state owned/run petrol stations.
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Hipstergeddon (@hipstergeddon) reported@eevblog Gees this NBN outage is dragging on. Praying for you ! The disruption to business must be massive.
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J Pipsam (@markdavaus) reported@MarkoMatvikov AussieBB are awesome! I got FTTP installed via NBN organised by them without any work on my part. When in the process of moving in I hadn't connected my router up after signing up, they rang me to check of everything was okay and if I was having tech issues. Great customer focus.
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gordon malcolmson /malky🍀🇮🇪🏴🇵🇸💚 (@gordonmalcolms3) reported@racingblogger Terrible ride by NBN😒🐎🍀🇮🇪
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Jim Stewart (@jimboot) reported@eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again
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twoshedslegit (@twoshedslegit) reported@xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node
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Salvator Mundi (@thelostleonardo) reported@EnergyWrapAU NBN generates revenue and pays down its costs over time. How can you compare that to NDIS which is a huge ongoing cesspool of fraud and waste.
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ESG Sucks Capital (@rollingputcap) reported@thatboyyknows @AntipodeEmpire Why ******** would we want the ***** who can't even manage Snowy Hydro 2.0, the NBN or the NDIS to have more of a say in the mining industry?
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Roofing and Stuff (@RoofingAust) reported@DrewPavlou Look past high speed rail Drew. The future is self driving cars. We should be making the roads better and safer. Throwing money at rail now is like throwing money at nbn for remote Australians 10 years ago. Waste of money when starlink fixed the problem.
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Communal Noodle (@Communal_Noodle) reported@eevblog NBN stands for "No Bloody Network" sometimes.
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Jay Jay (@JayJay1094727) reported@eevblog Seems like NBN is pushing down stream providers to jump off 5G to NBN. Which sucks because it’s stifling competition and providing a worse service at a more expensive price
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@Qldaah If only Media Militia had gone Full Fibre to the cesspit, instead of opting for snail paced Copper NBN, they'd know that "discovery" was only a new find, mid last century & rejected as unviable, of poor quality & limited in supply.
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loksta!🗣 ❤️. . (@locky82903378) reported@ScreamyB0I @TheIshikawaRin Totally ridiculous to think they all be taking phones that don’t work no signal cell towers in space , no nbn internet cable for a router to plug into , no wi fi on board , the weight of the phones chargers cables etc x 4 is stoopid when every gram counts . Total sci fi nonsense
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Ad Bull (@Adakole2Francis) reported@Chude_ND1 @CCSoludo If e sure for them make they try this kind nonsense where NBN dy do their national Convention. Kegite is never and has never been a violent group.
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My Brother in Antichrist (@0delay1) reported@CazAusie @TimjboAU Medicare. Superannuation. HECS. NBN. Gun reform. Fair Work. Disability support. Paid parental leave. Minimum wage increases. Universal healthcare & education funding. ‘I can’t recall’ just means you didn’t look.
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Some Bloke in Oz (@Someozbloke) reported@alreadyfurious @deniseshrivell Ive never had an issue with Starlink and weather...yes latency slowness...i also have had more outages with NBN than starlink.
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Jay (@TheGreenGoat79) reported@bobslidelx @JacintaAllanMP I've got 2 more weeks on current project than have about 20k of drilling left in sydney (installing goverment fibre optic network, like nbn but not ****) Then hopefully at the end of this year start of next we are either doing ali ce springs to darwin or toowoomba to chinchilla
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SamZawsum (@SamZawsum) reported@SchadenfreudeA3 When the nbn trench crew were here, I offered them cuppas and took down a big jug of iced water and cups