NBN

NBN Outage

Is NBN having an outage right now?

Problems detected at NBN

Users are reporting problems related to: internet, wi-fi and e-mail.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

NBN problems in the last 24 hours

The following chart shows the number of reports that we have received about NBN by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

NBN Outage Chart 01/17/2022 21:15

January 17: Problems at NBN

NBN is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.33% Internet
  • Wi-fi 10.95% Wi-fi
  • E-mail 7.35% E-mail
  • Total Blackout 5.28% Total Blackout
  • Phone 1.59% Phone
  • TV 1.49% TV

NBN Outage Map

The most recent outage reports and issues originated from Melbourne, Sydney, Perth, Tinderbox, Riddell, Brisbane, Port Macquarie, Coomera, Adelaide, Maleny, Stirling, Marion, Eagle Heights, Maclean and Elizabeth.

AustraliaMelbourne Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaMelbourne Internet

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • Glenactus Glenactus (@Glenactus) reported

    🙏 @NBN_Australia tech can solve my dropout issues

  • LukeEllis7 Luke Ellis (@LukeEllis7) reported

    @NBN_Australia I'm aware of how to use the website, I'm asking if there's an update as to when the issue that is listed for my address will be fixed.

  • CameronHalkett CH (@CameronHalkett) reported

    @NBN_Australia Naremburn off-line overnight and still this morning. Any ETA on outage?

  • TheQuietAustra7 Warrior Princess🌸 (@TheQuietAustra7) reported

    @Glenn02936110 well I can report, that there is corroded copper wire to My house, Internet! and the NBN will Not be out to Fix it Oct 2023😮 therefore to get this result I have been sleeping with Telstra, you are in a Cue😧

  • LukeEllis7 Luke Ellis (@LukeEllis7) reported

    @NBN_Australia any info on when the outage in Yeronga qld will be resolved?

  • some_sense Janey (@some_sense) reported

    @martinaticloud1 And years behind in carbon reduction plus family court rebuild, public service rebuild(cheaper then paying ex LNP consultants), NBN fix, school funding fix, aged care makeover, Medicare rebuild, social cohesion rebuild, women's equal rights, child care rights, and more.

  • RobertsBrown1 RobertsBrown (@RobertsBrown1) reported

    @NBN_Australia I can see there are reports from the same area about other providers. So it is not my provider's issue alone. How about getting on with it instead of passing the buck!

  • davidslvma Dave (@davidslvma) reported

    @chaigrima @Optus Bro - I’m telling you. I have had NO issues with Telstra NBN. Especially for streaming etc - Desi has had no issues at all. Sure we pay a bit per month but it’s basically guaranteed to work..

  • RobertsBrown1 RobertsBrown (@RobertsBrown1) reported

    @NBN Very odd fluctuations in the NBN this morning at Point Lonsdale. Email down, Internet on my phone down. Landline shows weak connectivity but not enough for emials and some other functions. Hoping this tweet is small enough to get out.

  • 63_inches 6 3 (@63_inches) reported

    @VodafoneAU 2 bars 3 g amaysim hotspot is better than your nbn modem ****

  • RyanWil62993886 Ryan Williams (@RyanWil62993886) reported

    @TheGoatTax60 He has the cunning of a shizenhouzen Rat, I clearly recall, his groveling to Rudd over NBN, to get it to Rudd who treated him with contempt, Rudd made him join him on a flight to Perth NBN on the back of an envelope & costed at $4.78 bill, it was a disaster, could never be built!

  • chrisbrownjade Chris Brown (@chrisbrownjade) reported from Brisbane, State of Queensland

    @abcnews "Starlink's performance is "significantly better" than NBN Co's satellite service, according to a telecommunications analyst". More like Starlink blows Sky Muster out of the water, and that's with only a small number of total satellites launched so far 😳

  • purpleeatary purpleeatary (@purpleeatary) reported

    ****** up my sms responses for nhe nbn to get fixed at my apartment. i **** something up every day its exhausting. at least i. didnt send my rent twice like last month.

  • gemmy_91 Gemmy91 (@gemmy_91) reported

    @HammerRazor @NBN_Australia Dam that sucks.

  • obfuscans3 Mark Powell (@obfuscans3) reported

    @IJMurr I was hoping I could find out for you on NBN Atlas but that dot near Dornoch isn't present on NBN. If you are really curious, perhaps BLS Database manager @janetsimkin might be able to help.

  • SparklesSuzi SparklesSuzi (@SparklesSuzi) reported

    @BelongAU hey Guys what’s the deal with NBN outages? NBN say the service provider is to give alerts but I’ve never received one from belong. I literally have an outage every fortnight, it’s ridiculous. What’s the deal?

  • Optus Optus (@Optus) reported

    @ShakaOz Thanks for getting back to us. Can you please confirm your suburb and postcode for us? Also, do you have an NBN service with us? Tina.

  • GOODNIGHTILUKA 🫀 Iluka 🫀 (@GOODNIGHTILUKA) reported

    I was going to stream tonight but suddenly my internet went down and I can't seem to get it back - maybe an nbn issue. Really sorry everyone!! Hopefully tomorrow it's back

  • BDSMZ6164 Travelling Man 💉💉👍 (@BDSMZ6164) reported

    @anguswmackinnon @JonesHowdareyou Totally agree, but they can't supply a reliable NBN internet service to all Australians yet, despite their lies. They simply don't care about ordinary people here or our neighbours, except during election time, & then only until the polls close, then it's "back in the mud proles'

  • ayksee Ayksee (@ayksee) reported

    @NBN_Australia a technician of yours came today to try and fix an issue but has caused 100times more problems... instead of having stable internet for 2 days.. I disconnect every 15 minutes... ughhhh 2nd time this has happened

  • AmandaJL_80 Amanda Lynch - Cadet Paradise Bunnylanzo (@AmandaJL_80) reported

    I've also just paid my bill for the month (billing is the 8th), do I even get a refund for that? Or the difference between nbn and 4g plans that I was paying? Support said I was receiving constant emails and texts telling me of 4g, but I received nothing! Only my bill each month

  • AmandaJL_80 Amanda Lynch - Cadet Paradise Bunnylanzo (@AmandaJL_80) reported

    @VodafoneAU not amused right now! Nbn got cancelled yesterday and when I rang to find out why, turns out my change of address from 18 months ago never happened and I've been paying for nbn and only receiving 4g backup for 18 months! Now to fix it, I need to sign up for a new plan

  • AuspolInsider Auspol Insider (@AuspolInsider) reported

    @DodoAustralia would have no doubt posted record profits during the pandemic which is probably why they treat their customers like **** but I don't understand the greed of crying poor because @NBN_Australia is so pathetic that they have to raise their price to their suppliers. /5

  • AuspolInsider Auspol Insider (@AuspolInsider) reported

    These dropouts from @DodoAustralia would occur every second day and last from 8pm until around 8am. After 8 Support Tickets raised and 12 calls to the Mumbai call centre, I am still getting these issue and no support from Dodo. They blame @NBN_Australia, the modem or whatever. /2

  • AuspolInsider Auspol Insider (@AuspolInsider) reported

    🧵A THREAD about @DodoAustralia. Proof Australia's Internet and @NBN_Australia has failed. Dating back to October I was having issues with @VocusComm's Dodo Internet. After a couple years of the service working fine albeit very slow. I was starting to get continuous dropouts. /1

  • agentsmart Agent Smart (@agentsmart) reported

    @DrKate_Miller My hesitation was never about the system itself, it promises good things, it was the government behind it and their woeful history with anything IT related. From CensusFail to RoboDebt and even their reworking of the NBN they should never be allowed near anything digital.

  • Pepti_ Pepti- (@Pepti_) reported

    @NBN_Australia NBN was already contacted about the issue and was meant to send out a technician weeks ago

  • humbleminion Greg (@humbleminion) reported

    @NBN_Australia ... unilaterally declared the case 'resolved' (over my protest), due to their new deadline not yet being past. That is just some Yes Minister ****. Of course, now the new deadline is tomorrow, and I've heard absolutely nothing from @NBN_Australia as expected. Stay tuned...

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @scibidoo The NBN Co is currently experiencing a small unplanned network outage at your location affecting 40+ customers. The NBN Co will dispatch an on-site technician today for restoration. No estimated time of restoration (ETR) yet. -Mc

  • PervyPimp SusBoySlim (@PervyPimp) reported

    @andylaiz88 @DavidM63833820 @SkyNewsAust So you're against Medicare,Centrelink superannuation, NDIS, disability support, NBN and basically every other policy that labor made? Also what's members do they have from 48 years ago that are still in office?