NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Total Blackout
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Canberra, Melbourne, Perth, Adelaide, Sydney, Moe, Maitland, Bannockburn, Gold Coast, Sunshine Coast, Kelvin Grove, Mildura, Mount Barker and Cowra.
Community DiscussionTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
NBN Issues ReportsLatest outage, problems and issue reports in social media:
@McCrakken @brigidglanville @NBN_Australia Fixed wireless NBN here. It is not as unreliable as it was, but the speed is still poor. I have given up re unreliability. NBN is often not fit for purpose and neither is 4G guaranteed. So I pay monthly for an additional 4G Wi-Fi modem and swap to it when NBN goes off.
🕷 🏳️🌈🔭🌠🤓miss rey's 🏏 on pelennor fields🐲
WTF is wrong with @abcnews today ? Looks like the whole thing is done on turnbulls nbn
@NBN_Australia I appreciate your response, but fixed wireless is my only NBN option, but it is severely limited. My work-around keeps me sane: a small monthly fee for the portable 4G Wi-Fi. I have no faith in an Optus/NBN solution, men on the roof again for no improvement. A **** system.
Stuff this LNP Govt. Today is the 4th $70 Battery I have put in my NBN connection just as a backup. If you don't replace it, just beeps continually every 3 mins. What a disgrace the LNP have been over the last 10 yrs for the Australian public. Everythg. they touch turns to ****.
@NBN_Australia @GreaterGeelong And this week you have COMPLETELY IGNORED ME!!! A ******* CUSTOMER OF YOUR USELESS ******* SERVICE!!!!!
Mia “J-O-R-D-A-N C-L-A-R-K-S-O-N” Lastname
@fee_bee_63 To be fair, the nbn sucks
Here we go again. No one to answer from @Optus. Internet NBN broadband sooo slow! MyOptus on mobile useless to figure out what's wrong. @Optus outage website says no problems!! Bullshit...for the past hour it's been so slow. It was fine earlier today. Nothing wrong with setup.
@Telstra Tomorrow! the advice was 6pm last Saturday… no internet degraded 3G, Emergency Alerts affected - all of this after a fortnight long outage a week ago affecting several hundred ppl - Cable to xchange was given to NBN- existing ADSL services affected Zero comms or follow up
@civilengineer @brigidglanville @NBN_Australia i have always had wireless about 7 years no need to bother with fix line but each to their own
@Samoskal @AlboMP How does our woefully inadequate NBN support that
NBN down? @TPG_Telecom
Brendan Jones 🚴
What's that NBN Co ad about, where it goes down some old dudes throat?
I'm like 90% certain that my internet got cursed or something. It was down for nearly a week, no one could work out why, tried a new router, no dice, booked an nbn appointment and then it just... resolved its self? And no one knows why or how that happened either.
@DrAdamAneevit @JaggerMickOZ Someone down the NBN!
Hi @Telstra my NBN has been noticeably slower the last few days. Can someone please help me understand why? Thanks
@Telstra need someone to help me. I have no internet after technician installed my nbn black box! Help 😩😩😬
@hificolor @YouTube I don't think so, Roger Thornhill stumbles into trouble, James Bond is given missions. Essential to 007 are OTT villains, a parade of 'girls', the hero's ease with killing, multiple international locations... none of which NBN has. But I do love North By Northwest
@Me_JinPing_CCN @belinda_eyers Yeh. Drops off to a state of "dead" around 11am every day. Doesnt improve untill around 10:59am every day! Optus is fave for lower priced nbn. If a pensioner, old or with disability, stiff ****. NO-BRAINS TURNBULL blew NBN concept away & none of LNP turds have repaired it.
@Telstra_news Start with providing a reliable service on the NBN Broadband I'm already paying for
@superloopnet NBN connect down?
@IFM_Economist I had unlimited cable for $90p/m then had to switch to 100mps NBN and managed to keep $90p/m. Now they're increasing the same plan to $107p/m. Tried to negotiate a better price with them, nothing. Gonna switch to Belong (uses Telstra network anyway). $90p/m and $5 off for 12mths
@NBN_Australia Unfortnely none of those tips work and I'm not exactly sure what southern phone (who we are with) could do to help. It seems like a limitation of skymuster satellites.
Sir Peter the Bogan
Paul Fletcher who is in a Government that went on and on about the NBN, says Internet infrastructure is overlooked. #npc #fail
@axelsandwich Well done for saving Cat from that GoT mindblank XD. My gosh though, my NBN cut out like three times -- I was both screaming and laughing at the sorry state of peak Aussie net usage torture.
Verushka, an editor
@TPG_Telecom my nbn is down. Help pls
When the guy comes to check out your NBN and says "this is gonna be an easy one" and you quietly stress to yourself that maybe you hadn't had the thing plugged in. Note: it was an issue with the socket, so nothing I could have fixed haha.
@AlboMP 2/ Services to support working from home. Water. Mobile and NBN access. Smart revegetation. Rural hubs. EV charging network. Local electricity grids with storage. Partnerships between industry, education and government to create green industrial and manufacturing zones.
@nbn @telstra planned outage and planned work 4G no notification to customers. Thanks for adding to this morning!
@Telstra NBN is having an outage I wasn’t notified. But now the Telstra back up modem I have won’t work either because you guys are doing work on the 4G network
Ian just Ian
@littlesteve That would depend on just how poor the nbn connection was working. When it rains at my place the nbn just goes away.