NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Sydney, Perth, Adelaide, Brisbane, Colac, Canberra, Bowral, Gold Coast, Riddell, Old Bar, Maclean, Launceston, Warragul and Long Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Sydney |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Melbourne |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Bloomfield
(@dadszoo) reported
@bothers_29 @Telstra NBN not much better but at least they finally admitted an outage. In the meantime I’ve unplugged and replugged every outlet in the house and dislodged numerous furious Daddy Long Leg spiders. (Sorry spidey friends, please keep up the war against those arsehole white-tails).
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Roansome C.
(@roansome_dogey) reported
@DrewPavlou 420bn over 10 years; 42bn per year. Coalition ****** the NBN rollout and it costed ~50bn. Over budget but at least Australians got something out of it 42bn a year doesn't sound too bad if you weigh what you might get in return.
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Greg Bloomfield
(@dadszoo) reported
Hi @Telstra How is it possible that your site confirms no internet outage in my area... but NBN confirms an outage?
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Chris
(@Angrysausagedog) reported
@HelpRodger @AngusTaylorMP And no, not a fan of Turnbull, so much so that I pissed him off so much once when I publicly calling him out on something technical regarding the NBN (I'm a network tech) and he had no reply so he called me a ********, lol But you're still wrong here regarding the train seats.
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GM89
(@northtweeter) reported
Day 2 with no internet. Only update from @Optus is an auto generated text. Poor service. #floptus #nbn
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gcLaborista (Get lost, Elon ---)
(@gcLaborista) reported
@chalkie1985 @Cam_M_Caldwell @AngusTaylorMP Let's see what Albo stands for: Better Medicare Cheaper medicine 50+ bulk billing clinics Equal pay for equal work Cheaper child care 24/7 nurses in aged care Better pay for those nurses Free TAFE Wage theft laws > Rent assistance > Paid parental leave NBN fix Debt reduction Etc
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David FarleyBrain 🍄🔭Keep Alaska Canadian!!
(@Coffeedaveoz) reported
@Brad59414697 Never forget when Abbot was on the same podium trying to turn him into hand puppet re NBN, on which Abbot was all copper wires yet Turnbull had worked so long and hard in Fibre. Still wouldn't say the words even when shoved.
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nbn® Australia
(@NBN_Australia) reported
@Loza7691 Hi Loza, we’re sorry your service is impacted by an outage. While unplanned outages are unavoidable, they can be caused by damage to the nbn network, third‑party works that affect our infrastructure, or large‑scale weather events. 1/2
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Chopwise Gamji
(@chopwisegamji) reported
@hughriminton Thank **** for Starlink. I wouldn’t have been able to laugh my *** if at this if I still relied on his terrible nbn
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Kerry Walker
(@kerrybwalker) reported
@techAU Why would anyone in their right mind in Australia touch anything to do with the NBN when it comes to LEO access? Instead of wasting money on consultations that will produced an inferior solution at 3x’s the price and only work properly when the planets, stars and clouds are perfectly aligned, why not look to the best demonstrated performing solution in the market? Sorry NBN but Starlinks stays on my roof at home, and with me camping.
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Russell Drysdale :Be kind to others,do good things
(@Russputin2) reported
@HonTonyAbbott Remember when you mistook Labors' $18 billion for BER that created $40billion in legacy assets as a bad deal & Debt/Deficit disaster; Or when you mistook the Larcenist/ Charity **** Jackson as a Lion of honesty/ Paragon of virtue; or when you nobbled NBN & wrecked it?
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Ole mate from WA.
(@RM83061653) reported
@lesstenny Turnbulls legacy was ******* the NBN rollout for Abbott. He accomplished that task, hence our expensive **** broadband infrastructure we all live with today . It was supposed to be FTP. We got screwed by this cun. thats it.
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100% Boring
(@shoggowsky) reported
@signulll @cryptocomicon @grok When will AI make fix my toilet, my bed, my roof, make my coffee, clean my carpet (really!), procduce my food and bring it to me? When will it fix my nbn internet connection and replace my modem? When clean my windows? when drive my car to to the gas station, fill it and clean it?
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Michael Pine
(@mikeypine) reported
@Bryan_APDS "I destroyed the NBN and everyone having fibre to the home" because I'm a spineless coward, idiot.
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Hokonui *****.
(@EsdaileTon53863) reported
@craigkellyAFEE What ever Turdbull says the opposite is correct. Everything he did has been a stuff up. Murrumbidgee water licence fiasco, NBN copper to the home stupidity and the doezy, Snowy 2.0 **** up. 3 things that closely add up to Australia's national debt.
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Paul
(@mcdazzledrops) reported
@techAU Kupier is interesting, but they've got a long way to go before they're a viable alternative to Starlink. NBN Co's timeline seems overly ambitious for a LEO solution still in its (relative) infancy.
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stephen humble
(@stephenhumble11) reported
@EVERALDATLARGE @AlboMP High-speed rail is a big waste of money and economic insanity for prestige when normal trains are good enough. With the cost blowouts of the NDIS, NBN, Snowy Hydro, the $300 billion AUKUS submarine project, and usual rorting and corruption, there is no way anyone with sense should support high-speed rail.
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Mad Tunes & Auto Diagnostics
(@MTAD_Loxton) reported
@craigkellyAFEE Its hilarious..... And it's exactly what was predicted. Like the NBN or mediscam. And its pretty damning evidence that all that you people do is launder our money with your ****.
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Sentient Quantum Fluctuations l 🦋 ⧖♻️⚛🗿
(@QuantumHawk666) reported
Second extended NBN outage in week, well done @NBN_Australia
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Donovan Willis
(@22Donovanwillis) reported
@Jimmyb19741 @lesstenny The LNP with millions in mining lobby donations to played Australia into thinking the carbon tax was bad. NDIS is an awesome initiative that has slipped out of control through 10 years of LNP neglect over its managment. Gonski education reform, NBN (before abbott gutted it)
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SydneyCityTV
(@SydneyCityTV) reported
Let's be realistic here: Nine themselves surely *must* know WIN are likely to restructure the Northern NSW service into the same kind of template they use in all other markets? It'd be in Nine's interests to incorporate current NBN presenting talent in TCN bulletins, I think.
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@archiefromoz
(@archiefromoz02) reported
@couriermail They can have the useless prick ! We don’t want him . He did **** all as a PM and then he ****** up tgd NBN !
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X Stock Investing💲 🇦🇺
(@jk_stock) reported
Aussie Broadband is buying AGL’s telecommunications business and customer base, which means AGL’s NBN customer base will migrate off Superloop’s network next financial year, creating an annual revenue hit of about $5m. We love #ABB. #BuyStock in #ASX
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Con!
(@c0n_AU) reported
@aukuschampion @QBCCIntegrity @Qantas Just like the FarQuits were saying about the NBN early on " $xx Millions spent and no connections" ... You know you need a certain amount of something built before even a single customer is served!
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Mucki
(@mucki777) reported
@GreenTyler27 @payneerynn Newcastle used to feel like a big Aussie town, even the NBN guys were Aussie. Now it's full of high rise apartments & traffic like a mini-Sydney. The Indian NBN guys turned up last month & were creepy, rude & stole a drill battery.
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Andy Diesel
(@AndyDTrades) reported
@AllBiteNoBark88 Lol had this issue too, it's something to do with NBN, @carsales is trash
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Derek
(@DererkHR) reported
@Mr_Fanta_Pants @crackerscraigo @Spanners_cat Wait…a crap box with his name on it, or does the NBN have his name on it? It’s too early in the day for my brain to play logic games with you Fanta…
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Optus Help
(@optus_help) reported
@bsirohi1 Hi there, thank you for reaching out about this. I want to reassure you that the default WiFi password assigned to new NBN connections is automatically generated by the modem manufacturer. These passwords are created using random combinations of letters and numbers. They are not manually selected, do not carry intended meanings, and are not linked to your address, identity, or household in any way. I understand how seeing a word that appears to have a specific meaning could be concerning. However, in this case it is simply part of a randomly generated string and was not intentionally chosen. If you would prefer to change your WiFi name and password, you can absolutely do so. Here are the steps: How to change your WiFi password: 1. Connect a device to your WiFi or plug a computer directly into the modem. 2. Open a web browser and type 192.168.0.1 or 192.168.1.1 into the address bar. 3. Log in using the modem’s admin username and password (these are printed on the sticker on the bottom or back of the modem). 4. Go to WiFi or Wireless Settings. 5. Select your 2.4GHz and/or 5GHz network. 6. Enter your new preferred WiFi password. 7. Save or Apply changes. 8. Reconnect your devices using the new password. If you need any assistance with those steps, please send us a DM. -Talia
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jimmy du
(@jimmydu06704704) reported
NBN Australia supply very bad service with outages happening frequently, Sometimes , Service interrupts more than 8 hours , customer should be compensated
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Mob
(@onmywaytooblivi) reported
@Alonzo_CTHG @eadatt Trust the Libs to build anything....they wrecked the NBN....they aren't nation builders, never have been..