NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (74%)
-
Total Blackout (11%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (1%)
-
Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Sydney, Brisbane, Melbourne, Perth, Riddell, Old Bar, Canberra, Gold Coast, Maclean, Launceston, Warragul, Long Forest, Loch and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Sydney |
Wi-fi | |
| Brisbane |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Acto Canobar
(@ActoCanobar) reported
@D_LittleproudMP Weren't you in government for 9 years, why didn't you do anything. Mind you, having watched the **** up you made of the NBN I reckon you'd have ballsed up the mobile network too.
-
Coburn 🔞🇦🇺
(@coburn64) reported
Doing a factory reset of my NBN Fixed Wireless box (unplug it for 30 minutes, then replug). If that doesn't work, gonna have to get AussieBB to investigate. Red status light and poor performance again. Would go Starlink but I need static IP and parents use AussieBB VoIP.
-
💙❤️💛Josh Robinson 🇦🇺🏳️🌈
(@JoshRobinson_00) reported
@NBN_Australia fix this bs
-
Joss
(@JossRickard) reported
@NBN_Australia When we want to game reliably, we tether to our phones. Shoutout to @Aussie_BB though, excellent customer service, but you can only polish a **** so much.
-
Ellen
(@Ellen28900) reported
@TelstraAU As a current NBN customer, why am I told I have to wait 7-10 days to be connected at my new property in a 10 yo building because Telstra hasn't an ID for my apartment and needs a 'feedback form' and to verify it? Is this the Wild West?
-
peter
(@ptrr_21) reported
@Optus NBN down at Meadowbank? Any ETA for it being fixed?
-
Captain Nemo's Left Sock. 🐕
(@RuncibleH) reported
1. Due to severely corroded cables and poor service NBN has extended FTTH to my neighbourhood. 2. NBN has not included my ISP, iinet, in the upgrade program so I can't access it. Do it once, do it right. **** you NBN. **** you LNP.
-
VoxDei
(@VoxDei1960) reported
@SkyNewsAust There's not even a requirement for them to provide NBN service at the agreed levels. It's a disgrace.
-
LOL
(@fullspidey) reported
Aus nbn brings out the worst in me
-
Butterfly Wheel
(@ButterflyWheel) reported
@NBN_Australia FTTP or ****. Stop blame shifting and "oh nah, that's cos your 10 KMs away from the distribution" Do you guys know what option fibre is? It's light...how have you managed to slow down light speed ...only in Australia.
-
Craig Henry Trimble
(@CraigHTrimble) reported
@colonelhogans Guess what David, most of Regional Australia has **** mobile coverage & **** NBN & **** health & **** roads. Yet they still vote for your shrill policy analysis & strategy of do nothing to fix it, and allowing the market to price gouge. You get what you vote for fuckwits!
-
emily 💜 mastermind
(@averageface_em) reported
@Jesslittlefreak i do 😭 and i'm always working with massive files as a designer haha its soooo slow. i curse the former government every day for obliterating the nbn 🙃
-
💧Ron Jones❄
(@RBJRON) reported
@colonelhogans @D_LittleproudMP This is the mob who screwed up the NBN, and they now expect the Albanese government to fix their phukups
-
emiloo
(@itsEmiloo) reported
sorry about the abrupt end to stream! my internet has fully died lmao, ive rung my ISP and they ran some test and the first thing she said to me was "oh this is very bad” 🥲 NBN is coming to look at stuff on Thursday so stream will be back Friday hopefully!
-
OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
Another day, another nbn outage
-
Ellen Smith
(@nellesmi1920) reported
@colonelhogans His mob sold off Telstra,tried to justify it with a Universal Service obligation which wasn't worth the paper it was written on, they also f***ked up NBN..Littletobeproudof indeed
-
Jim Pine
(@JimPine8) reported
OMG whinger of the week @marklevy2gb @2GB873 , complaining about his internet being down for 6 days. You ring your isp not the NBN, Belong is a budget ISP don't expect rolls Royce support, if your modem was dead, buy a new one. Need it for work get a business plan or 4g back up.
-
Tazhys
(@Tazhys) reported
@DodoAustralia your customer service is literal trash for NSW. I have a friend who’s had no working NBN from you guys and you REFUSE to help them, and not only you guys refused, but you called the cops on them because they god mad and threatened to leave you for another company.
-
🇦🇺 Erynn【Box of Pointless Holes】🇺🇦 🇺🇦 🇺🇦
(@ErynnReai_FFXIV) reported
In Australia, our bread has more fibre than our internet. NBN has an outage in my area again. No FFXIV for me, today >_>
-
Lesta Chesta
(@69chesta) reported
@SwoopLuke @Optus Your network status page is as useless as the call center puppets, no nbn in punchbowl nsw for last 2hrs but callcenter cant see if any outages
-
Trent Randel - Director ADAG
(@trandel) reported
@YaThinkN He’s a yes man, always has been. Telecom had out of date tech and the govt didn’t want to invest in fixing it hence the Keating plan. Rudd ignored the experts when rolling out the NBN which would’ve fixed many of those issues. Turnbull then went about making it worse.
-
nectarios lazaris
(@nlazaris) reported
@NBN_Australia services in 2154 are offline. When will service be restored? Yes, I’ve logged a ticket with my provider and they have advised that there was an unscheduled outage by @NBN_Australia and you are yet to provide an update
-
FayPG
(@fayg29) reported
Beware @Amazon Prime scam in Australia. For past few days I get a daily recorded voice message saying I'm being charged $99 for blah blah just hang up. I don't know what they ask you to do but don't! it's a scam. I also got a @Telstra call from call centre about my nbn. Scam.
-
Paul Sekfy
(@psekfy) reported
@colonelhogans They always promise to fix them. Little wonder this is the longer term outcome of their privatization of Telstra and stuff up of the NBN. Pathetic and laughable. #auspol
-
Ema The Rats Were Right🐀
(@25MMCC) reported
@Your_Avg_Punter Rudd’s NBN would have resolved this issue for all Australians. But voters bought the Kool Aid and Abbot the Destroyer and Turnbull made sure we still have 2 tin cans and a bit of string. LittleToBeProudOf can sit down, Boofhead.
-
Davide Lorino
(@davide_lorino) reported
@NBN_Australia We pay $100 a month for an extremely unstable 100mbps and the NBN is blaming gaming servers. Worst part is there is no accountable party. You ring the ISP and they blame NBN Co, you ring NBN Co and they say "talk to your ISP, you're not our customer your the ISPs customer."
-
Lucas_van_Staden.phtml
(@ProxiBlue) reported
@NBN_Australia They just reset the line, and it comes back up, and deemed fixed. No 'fault' is ever found. The fact of the matter is that when it rains, my link goes down, and it has been an ongoing issue now for years.
-
Noely ⚡️🏐
(@YaThinkN) reported
@trandel nbn is a whole other issue. Even when they looked at addressing out-dated tech & infrastructure, bloody Conroy left that hanging and went off on his bullshit 'censor the interwebz' focus, leaving it wide open to be screwed over further by Turnbull.
-
SP
(@spmute101) reported
@Guvna79 @NBN_Australia I mean I pay taxes, I was up for paying for everyone else to get fibre with those taxes. That way I could live anywhere I want, but now before I move anywhere I need to work out how bad my online life is going to be
-
bumflufftornado
(@Bumflufftornado) reported
@james_neko @Telstra Yeah i don't mind paying if something is clearly my fault but i don't like the threat of having to pay for a tech when I've already ruled out "my equipment". The only equipment is the telstra router and the nbn box, and the issue still occurs with a dif router.