NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Wi-fi (10%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Brisbane, Perth, Gisborne, Bundaberg, Sydney, Adelaide, Gold Coast, Treeby, Goombungee, Wollongong, Sunshine Coast, Colac, Cornwallis and Tanunda.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Brisbane |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Brisbane |
Internet | |
| Melbourne |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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🌎veritas liberabit vos 🌳🌳🌳💧💧💧🌸
(@dynamat) reported
@amaysimAU Hi, I responded to DM, but no answer. Just to be clear; it's not restriced to my service, but all Optus network, including movile & NBN.
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Aussie Broadband
(@Aussie_BB) reported
@TheFeaver 1/2 Hi and sorry to hear! We normally should pass on any outage info via email and Myaussie from NBN so apologies if comms were delayed, I'd suggest calling in case we have some old contact details too
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Jabeeba
(@Jabeeba73) reported
@MurdochCadell Consultants are how government officials launder tax money. Just look at the NBN! It's a scam! Australia needs to wake up. A royal commission into government consultants....riots in the street! It's that bad😡
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Highway
(@arwanabe) reported
@dapto_dogs @DoctorKarl Terminating points (NTD), repeaters, routers, switches, signal generators, servers, user devices and of course the NBN HFC network AU commissioned are reliant on ultra "clean" electrical signals.
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Aussie Tech Guy
(@NetworkDevOps) reported
@TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.
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Ms Anne Thrope
(@TinyButMighty17) reported
Are the trains running on NBN cables ? The moment it rains, they both seem to **** up.
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Cameron
(@cameronjhamill) reported
@NBN_Australia Hi NBN, the NBN has been down for almost 4 straight days for most of Nevada Ave, Colyton 2760. I have let my ISP know previously. But do outages typically last this long? I understand maybe 24 hours or so but it's been almost 4 days now.
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NT Dunky
(@Dunky_rl) reported
10 days till NBN finally do their job and fix my internet, time to get back on the grind and get streaming again too!
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James Norquay
(@connections8) reported
Last week another office in our building transferred our internet by mistake!! We transferred it back and it’s still NOT working!! Both @NBN_Australia @moretelecomau are completely hopeless at fixing this issue. As a online business with no internet it’s a massive inconvenience.
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Rossco
(@terossa20) reported
@RoadknightThe you might need the other half to stand on the roof with one leg out holding a 50 ft NBN ( No Bloody Network) scanning dish!
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The Weather Ferret
(@2017Ferret) reported
Having a few problems with the NBN using the Internet from my mobile.
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Leoniebc
(@leoniebc) reported
@Optus NBN outage at my place .Phoned Optus and was told it's a mass outage if around 1000 customers . Can you confirm this ?
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Marc Fearby
(@MarcFearby) reported
@morozov_dev $79 AUD per month (currently $56 USD) for a 50mb down and 20mb up NBN (National Broadband Network) connection
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Bushy 🇦🇺
(@Aussie_Bushman) reported
@Telstra I waited at home for 5 hrs for a NBN Technician, no call, no sms, no email, I wasted my sunday waiting on someone that never cameor communicated from a telecommunication company, the irony is real.
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MINNIEBBW.COM
(@MinnieBBW) reported
My phone and nbn both got shut off today thank you Optus and dodo 🖕🏻 so now im down to using my work phone hahah if anyone would like to help a gal out during this terribly slow month of January I’d appreciate it so much 🥺🫶 BEEMIT Minnie_xo
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Teflo⚡️
(@teflocarbon) reported
@hutcho66 Absolutely right, there were so many errors made with the nbn that rests on all sides. Question is now how can it be fixed and how do you convince the pollies that it should be fixed. I thought that when everyone was locked down they would see demand for better uploads, but alas.
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James Bing
(@JamesBingTheO) reported
@Optus Kartik the #NBN support closes at 6pm, is that a joke??? #Optus #TechFail
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Milan 🇦🇺🇷🇸
(@inter_miki) reported
@OMGTheMess NBN on both sides is a mess. Having it a public entity will suck as governments see horrible when it comes to technology. Now 5G is faster for most use cases then NBN and that has been rolled out much quicker then the NBN was
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Lou
(@LouiseWaugh) reported
@JonesHowdareyou Had similar issue in Nov. NBN tech worked on line up other end of street. Worked for awhile. Got a new modem ordered on a Thurs arvo arrived Monday arvo. From Morwell to Coona. Pretty impressed standard Aus Post and Aussie Broadband. All good now.
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nellyjane
(@nellyja31335160) reported
@JonesHowdareyou @AJGardineresq @profmiketoole My nbn is same nbn means No Bloody Network !?
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Peter
(@PGrumpy) reported
@RoadknightThe Feel your pain Roadknight :( Mbps 1, systolic 140. I think worse is when you have 120Mbps download and 1 upload (on 4G but NBN is similar) while creating, editing and uploading video content. Hang on, why aren't you building a house extension or a dog house with those pallets?
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Aussie Broadband
(@Aussie_BB) reported
@TheFeaver 2/2 This outage sadly was an NBN side issue, so impacted all ISP. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg
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🌸Free Spirit Aus🌸
(@aus_spirit) reported
Anyone else with OPTUS NBN having issues loading Rumble?
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Liz Stephens
(@lizstep) reported
@NBN_Australia @SpaceXStarlink Hi Chris. Our ISP (Belong) says there is still an NBN outage. They say they can see it’s out from their supplier back end but it’s not showing on the public website. Nice work trying to shift the blame to them though 👌
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Carol Connolly
(@carolcarcos) reported
@JonesHowdareyou @AJGardineresq @profmiketoole Not sure if you tried bypassing modem & connecting the NBN direct to the laptop. If you have problems still with internet then an NBN issue. If signal fine it is the modem. That is what I was told by tech people Mine was due to corrosion in copper wire in the street
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DarkXGoddes
(@DarkXGoddesTTV) reported
I want to start streaming again so bad but I need to get a nbn box installed then get the internet connected and that **** be expensive😩 I'll be back to streaming one day I swear 😤
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Annie Armenian
(@anniea89) reported
I simply LOVE to be waiting all morning for an NBN technician to arrive to fix the internet. Adore it. Can't get enough.
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baazaa
(@baazaa9) reported
@OMGTheMess Note they didn't even implement them in a left-wing manner. NDIS has a stupid market model based on our awful jobactive system. NBN had to produce a fat return (partly to repay private financing wtf) and Gonski ensured lots of taxpayer cash went to super-wealthy private schools
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Aaron Eugol
(@ajl247) reported
@andrewstarr1000 Sorry, my bad, I should have asked you instead of wrongly assuming it is NBN.
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The Weather Ferret
(@2017Ferret) reported
Having a few problems with the NBN. Using the Internet from my mobile.