NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Melbourne, Adelaide, Hobart, Perth, Newcastle, Brisbane, Colac, Canberra, Bowral, Gold Coast, Riddell, Old Bar, Maclean and Launceston.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Melbourne |
Wi-fi | |
| Adelaide |
Internet | |
| Sydney |
Internet | |
| Hobart |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@JaneCaro Engineered mediocre service delivery and zero comeback. The Telcos are not responsible, #NBN is useless, shifts blame on to Telcos. Yet the billing cycle never suffers from buffering or delay. As for the Cellphone, calls drop out, turns out that I live in a marginal area. 🙄
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DeveloperSteve
(@DeveloperSteve) reported
@ShaquilleRay @Aussie_BB I think NBN might be down somewhere too, saw others posting about it.
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Brad
(@bradaus) reported
NBN is down ;/ @Aussie_BB
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Jules The Red 🐀
(@RedJules4) reported
@TurnbullMalcolm No need to baffle us with your fancy Latin words. Answer me this: why didn’t you do something when you had the chance? PS: your NBN sucks. #auspol
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Peter Albonightmare
(@TheGoatTax60) reported
@Bowenchris Mate.. “reaching out” to us with this pile of baloney doesn’t work. Urinating our $20 bin & the other $80 bn it’s gonna take, up against the wall means you’re probably going to beat Conroy & his NBN as one of the worst shysters but not as bad as Operation Carpet-Bombing Jim tho.
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election_watcher
(@Election2013Vic) reported
@KleinRevd We oscillate between 3g and 4g in Sukkar's 'world'. Same issues? NBN via TPG HFC generally reliable.
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Julie 🌿🦈🐝🐨💦🔥 💉💉💉💉Blocked by AlanTudgeMP
(@Julieoz836) reported
from
Melbourne, State of Victoria
3. needs to raise to run the Commonwealth public service, provide the services (Medicare, Centrelink,Health dept, Agriculture dept, Disaster management) we all rely on.The $billions or $trillions of dollars we need to build and maintain the nation building infrastructure ie NBN,
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bianca | Anti-Hero
(@biancaanon_) reported
installed new modem with nbn for a slow and often disconnecting network
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L⁷
(@MnmlistLuxury) reported
@NBN_Australia Chris: I understand that @NBN_Australia do not own or operate the machinery that caused the damage. My comments were directed at the people responsible for the damage. I know that the team are trying to come up with a solution - I just wish we were all told this info earlier.
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Wyvernsrose🐲🐉🐔🐣🐈⬛
(@wyvernsrose) reported
FYI... yes I'm always online... I have nbn and 2 sim cards... I'm logged in across a couple of dozen networks to admin **** ALL THE TIME! Its in my pocket, I type fast... I switch between mobile and pc and other devices ALOT its at my fingertips... Don't be my parents
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Maz
(@maz_net_au) reported
@EWatsonBrown FttN with a max speed of 25mbit, above ground phone lines nailed to trees and generally a pathetic service offered by the NBN. I have emailed you already.
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Alex Bhathal 🌻
(@alexbhathal) reported
Anyone else’s NBN down? There’s non outages listed but by NBN thingo isn’t working
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Chris
(@akoshn) reported
@PottsieTv @NBN_Australia who is your isp? Myself and outlaws are down (Melbourne and Gippsland), AussieBB seem to be down, but my mum in outer East Melbourne is up (telstra). Maybe its just AussieBB?????.
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MEI
(@meibuff9) reported
@vlad_irl nah like i went to bed 6am then not even 30 minutes later the nbn people come over and drill **** right outside my door for like 2 hours
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pirate
(@pirate71305695) reported
@TurnbullMalcolm At the risk of repeatedly proving you wrong 4th generation sodium cooled thorium reactors being built in Wyoming now are the answer. Can't melt down and we have enough thorium to power the country for 1000 years. You were wrong about the NBN. You are wrong about this.
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election_watcher
(@Election2013Vic) reported
@KleinRevd The LNP totally fvcked the NBN with their hybrid cheaper but actually more expensive and less reliable model. Remember the claim that no one would stream movies...... So speed was not really an issue .....that panned out well didn't it?
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Llama 🔜 Your Mums House
(@_MaybeLlama) reported
@kherzii_ Talk to the Ombudsman, basically they’re who overlooks and fines Telco companies aswell as the NBN if there is a issue and waiting 2 months for normal internet is stupid
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GAZZA
(@GAZZA56721349) reported
@aussie_skier @richwal94842899 @billshortenmp Absolutely 500,00 people costs at $100billion a year, service providerscrippingnoffbacpoorly launched and delivered Labor program. What's new we had the NBN, same situation, launched not funded and they left office.
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Sabre McCullough
(@SabreMc) reported
I've come home to the nbn not working, yay
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Loflyt 🦁 #ibledred
(@LoFlyt) reported
Internet patchy. Must. not.. use gif to ...complain. wireless nbn down. Phone....tower also... broken.
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Lindy Botha
(@lindy_botha) reported
@TurnbullMalcolm How much $ did you waste re the Reef? How much $ did you waste in regard to NBN? Puppets now pushing and forcing garbage renewables. Coal is a natural resource and our God given right to us. Net zero = death. All about WEF UN WHO agenda. UN Agenda21/2030..
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T:HE:JAMES. HMRH
(@CA_22562_AN) reported
@Telstra @Andy_Penn If 4G is out also because the exchanges rely on NBN then we have to resolve that there is no single point of failure for the network.
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Anne 🐘🐳🐬🙏🇺🇦
(@vesica13b) reported
My NBN service is rubbish
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Axcel Mauriks
(@AxcelAu) reported
@NBN_Australia very poor customer service my nbn has been off for 4 days still have no updates regarding when i will be able to get back on the internet very very poor service
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Donald grump
(@DonaldGrumpNFT) reported
@zombiieees @Gnash741 @Loop_Phunks Good stuff I've spent 2000 loops on the secondary to secure a few for myself. I really wish abbot didn't **** the nbn so hard.
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Sue Middleton
(@Middleton_Says) reported
@grow_dem_melons @NBN_Australia How you built a point to point wireless system or just specific points where you need the signal?
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Steve
(@Reapers__au) reported
@darnstew @mitchnicholls @Aussie_BB Not just Abb that's down the whole NBN is down
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Benjamin Huang
(@yxBenHuang) reported
@Aussie_BB my NBN connection is down, ACT 2914. ABB app not working, outage page err 504 and 502. Is something wrong?
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Rachel :: Streamologist
(@streamologist) reported
Any other @Aussie_BB customers NBN gone down? Huge queue to speak to help and ours is down but neighbour with another provider is up. #aussiebroadband #nbn
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CJ
(@CJ88P1anez) reported
@TurnbullMalcolm Not sure I’d take any kind of advice from someone who ****** up the NBN project so badly and opted to install an inferior structure which is **** house.