NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (74%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Melbourne, Brisbane, Perth, Sydney, Hobart, Adelaide, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, Junee, Portarlington, and Geelong.

City	Problem Type	Report Time
Melbourne	Internet	52 minutes ago
Brisbane	Internet	16 hours ago
Perth	Internet	17 hours ago
Melbourne	Internet	18 hours ago
Perth	Internet	19 hours ago
Brisbane	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grinds My Gears (@alreadyfurious) reported 4 minutes ago

  @Someozbloke @deniseshrivell That's good in your circumstance. But it has been reported by others. I was more addressing why NBN is not a waste. The reason you still hear about it these days having issues is because of LNP screwing it up with a mixed technology approach. FTTP does not have these drawbacks.

• 
  Ryan Emery (@ryanremery) reported 4 minutes ago

  So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

• 
  Ziggy the 3rd (@3rd_ziggy) reported 7 minutes ago

  Why has NBN speeds been so slow. I’m paying for 500 mbs but getting 3-400!!! #VodafoneAU

• 
  Whimsical🇦🇺 (@whimsical523456) reported 7 minutes ago from Melbourne, Victoria

  @JEChalmers You aren't creating any new private sector jobs. You aren't even investing in the private sector with public companies anymore. The last one was the ****** NBN a full generation ago now. ***** sake! Found some ******* publically owned companies and show you actually ******* support growing the economy. AND GET RID OF CGT AND INCOME TAX! Hike the GST if you need to keep the revenue the same.

• 
  Denise Difficult-Shrivell (@deniseshrivell) reported 9 minutes ago

  Remember when they all lied about the NBN? The ABC chief tech reporter was gagged from telling the truth! And that’s just one issue! #auspol

• 
  Kit (@KitCarnage) reported 9 minutes ago

  A little make up stream before the planned NBN outage? What could go wrong?

• 
  Blake Harris (@Blakestar27) reported 11 minutes ago

  @NBN_Australia idk if this is an NBN issue or my ISP issue but since about Tuesday my internet witch has FTTP all of the sudden became slow and I can’t even look up anything sometimes and my internet hasn’t been like that since I got FTTP.

• 
  Box of Rocks (@frankbcdn) reported 19 minutes ago

  Never forgive these mealy-mouthed figure fudgers and their second rate outcomes. The #NBN 🤬

• 
  👻 Warren Money 👻🎸🇦🇺🎬🍿🎃🏚️ (@WarrenMoney) reported 21 minutes ago

  @Cam_M_Caldwell The coalition is the ones that got us in this mess by closing down the refineries. Dont play the hero card because you once could be the villain. Thanks for ruining the nbn rollout and making it cost 4 x the price. *********.

• 
  Ezzeddine | عزالدين (@ezzh_) reported 28 minutes ago

  @m1nhaxo That’s nbn for you it’s garbage

• 
  Rob Khouri (@Robkhouri) reported 30 minutes ago

  @SimonBanksHB Original cost of NBN $4b. Original cost of NDIS $13b. Who's the joke? Original cost of net zero? Who ******* knows, they never told us! ********!

• 
  Russell Drysdale :#IStandWithAlbo (@Russputin2) reported 32 minutes ago

  @Thejimpenman Ask your serfs to shout you full fibre NBN Jimmy. That was under the Deposed LNP Crime org that ran up $850 additional debt, without creating one cent of legacy assett, whilst claiming to have paid down the existing $150 billion debt that took all prior govts 112 yrs to reach.

• 
  WALLY BENCIC (@wpbencic) reported 33 minutes ago

  @Neety55 @45FirstLady Yes she did!and wasn’t it a joy to watch! That Conroy is such a smart arse arrogant prick! Made a disaster of the NBN rollout! These fools are never held accountable for disastrous blowouts in costs! Turnbull’s snowy 2 another great example!

• 
  ✨ Immo ✨ 🫧🌠 (@Immo____) reported 34 minutes ago

  @Zadow_ @YaseiDoubutsu I could never handle wireless that stuff drives me crazy but YES this is exactly it haha I just got it from JB while on an Ethernet cable run to hopefully solve an NBN dropping out issue

• 
  Millicent Bystander (@trickyidnego) reported 35 minutes ago

  I look at this guy and all I see is rorted ****** internet. We have such poor leaders in Australia that they cant even recognise how basic, how integral, stuff like the nbn is to Australia. Still fixing yr mistakes, so stfu

• 
  feliz navidud (@DesignedToFade) reported 40 minutes ago

  The @NBN_Australia > Service Provider must be one of the worst customer experiences there is. NBN are the issue when there’s an outage, customers aren’t able to talk to NBN for info, and service providers give vague information to customers because they aren’t kept informed.

• 
  ISEPTAPHILLY (@SEPTAPHILLY) reported 41 minutes ago

  @abhishekarghya Morning. Early NBN plans had Route 40 realigned significantly and frequency upgrades. Changes to Route 40 are not included in the FY27 Annual Service Plan but we are looking at making these changes in FY28.

• 
  Patricia (@callejap) reported 52 minutes ago

  NBN has been down in my area all day. Time to get rid of #nbn and connect to my providers 5G

• 
  israelsgospelic (@israelsgospelic) reported 52 minutes ago from Gold Coast, Queensland

  There has been recent tropical cyclone, outage occurred here. I have a occasional internet interference not able to use wifi hope to see wifi improvements at Upper Nerang, for some reason New Street, Nerang Lower Nerang has this NBN Wifi, and Upport Nerang Business precint don't.

• 
  Jay Jay (@JayJay1094727) reported 55 minutes ago

  @deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!

• 
  Vic (@ImVicLoLagain) reported 56 minutes ago

  @robboclancy @LCHF_Matt @pikkkkaro looks like ur even dumber then bro because the original post said >invented wifi >bad wifi. not invented wifi bad internet , ur making the conflation. our wifi is only good by our standards , id argue it's not very good in general. our NBN now though I'd say isn't bad

• 
  Hobbie (@Hobbie4C) reported 56 minutes ago

  @Riogallica NBN is always a cluster. The whole NBN-ISP-customer chain is absolute *****. A virtual guarantee all problems will take longer to resolve.

• 
  Sherwin Pinto (@sherwinpinto) reported 58 minutes ago

  Is anyone else having an outage on their NBN in Rockdale @AGLEnergy

• 
  JAY ☘️☘️☘️ (@jotepPdT) reported 59 minutes ago

  @Telstra will Telstra or NBN compensate us for the trouble? your mobile network back up is not working. i have a work to do and can’t do anything because of my internet.

• 
  Challenging Thoughts (@thoughtlag) reported 60 minutes ago

  Never liked MTV, but wouldn't tolerate d3ath threats against any channel, MTV, mayadeen, Manar, Aljadeed, Future, LBCi, OTV, NBN. Unacceptable by any measures. Imperfect and biased like most of our channels, but not as much as some. Ma badda hal2ad. I see blind unfounded hate

• 
  Pilot Beacon (@pilotbeaconhere) reported 1 hour ago

  @AlboMP NBN increases that you made, are costing us an extra 300 dollars a year. Forcing us to consume an internet that you can charge more for at any moment is an extrotion racket. I hope you fix this asap. Any mandatory expectation should be met with free service or cheap rates.

• 
  Snowhite62 (@Snowhite621) reported 1 hour ago

  @PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺

• 
  DBMG 🇦🇺 (@dbmgreen) reported 1 hour ago

  @james00000001 NBN 50000km of new copper wire $.7bil Now Telstra/NBN have to retrofit secure pits to stop people stealing the copper. Not a problem with all fibre. The LNP completely screwed AUS all the while paying their mates millions to manage it. #industrialisedcorruption

• 
  Kit (@KitCarnage) reported 1 hour ago

  A little make up stream before the planned NBN outage? What could go wrong?

• 
  Hydra Boom (@HydraBoom) reported 1 hour ago

  @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.