NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (75%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Warragul, Sydney, Brisbane, Perth, Melbourne, Arumpo, Cairns, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, and Toormina.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 6 hours ago |
|
Adelaide
|
Internet | 7 hours ago |
|
Adelaide
|
Wi-fi | 9 hours ago |
|
Warragul
|
Total Blackout | 10 hours ago |
|
Sydney
|
Internet | 11 hours ago |
|
Sydney
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Roofing and Stuff (@RoofingAust) reported@DrewPavlou Look past high speed rail Drew. The future is self driving cars. We should be making the roads better and safer. Throwing money at rail now is like throwing money at nbn for remote Australians 10 years ago. Waste of money when starlink fixed the problem.
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Chris Young (@Chyoung1) reported@SandyXiaotong Don't ever forget the NBN.....this fool decided that fibre to the house was stupid and uses old phone lines.....some people experienced dial up speeds! It's still be worked and now over $50 billion!
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Jay (@TheGreenGoat79) reported@bobslidelx @JacintaAllanMP I've got 2 more weeks on current project than have about 20k of drilling left in sydney (installing goverment fibre optic network, like nbn but not ****) Then hopefully at the end of this year start of next we are either doing ali ce springs to darwin or toowoomba to chinchilla
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Loftwah (@loftwah) reported@QdenisT @AshPolitik Or the fact that what Abbott and Turnbull did with the NBN crippled the future of our entire generation at the most critical time to the point they should be thrown behind bars. That will and should never ever be forgotten or forgiven ever.
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Mike Ellsmore (@MGAroadster) reported@NBN_Australia my nbn is not working.
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Oscar Le (@oscarlehuu) reportedPlease make it a bit cheaper in Australia. Australian NBN is ****.
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Lucas | 🇦🇺 (@TheBlackWallaby) reported@australian Even Tesla is made in China, so what is the actual issue here? This was sent from my Mac Mini, made in China, sitting on a desk made in China, connected to the NBN through a Wi-Fi gateway made in China, typed from my Logitech keyboard, made in China, while I sit in an office chair made in China, looking at a Samsung monitor made in, checks notes, Vietnam. At some point the argument has to get more precise than “China bad.” If the concern is connected vehicles, telemetry, firmware access, data storage, or fleet security for MPs, then make that argument properly and apply it consistently across all networked devices. But pretending Chinese EVs are uniquely suspicious while half the modern office supply chain is already Chinese-made is not analysis. My iPhone (made in China) is connected to my Apple Auto - driving me around tracking me on a GPS map, with a microphone that works, and the Head Unit (made in China) Where does it end?
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/. Gwynne (@gwynne007) reported@analyticflying Meh, this time next year! I had a **** fight with them 6 months ago taking 2 months to upgrade the NBN from 50 to 500 (change of billing systems)
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💧☘️Rhona - Bluesky: rhonae (@bensab3) reported@james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor
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Jobson Growthe (@ShowerCapAM) reported@ASX1500 how **** was your nbn connection and why?
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iliketowastemytime (@Au_Fraser) reported@padders001 @LdogExtreme ***** how ******** is coles and woolies supply dominance a failure of the government? they should fine them more right? imagine if the libs werent ******* retarded and actually managed to put a decent NBN in for one and itd be ******* done by now, let alone NSW corruption
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Caron Derbe (@DerbeCaron54429) reported@NBN_Australia How much longer for this outage to be fixed i live in postcode are 2153
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twoshedslegit (@twoshedslegit) reported@xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node
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Alexandra Online 💅 (@AlexandraOn1ine) reportedSTILL NO WIFI T-T I called my provider and their solution was.... wait for the nbn to do their thing 🥹
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Jim Stewart (@jimboot) reported@eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again
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gordon malcolmson /malky🍀🇮🇪🏴🇵🇸💚 (@gordonmalcolms3) reported@racingblogger Terrible ride by NBN😒🐎🍀🇮🇪
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 @Mark_Butler_MP My thinking is different, I built many $100 mill ++ projects from a concept, there is a simple process that begins from the design, then the costing, then the services, then the providers, then the contact. In some cases, for Govt. I built the first NBN Site at Kiama, Conroy would not listen, Transfield lost $10 million, Conroy would not listen about a Satellite transmission for Central Aust. Fibre cannot travel long distances, Conroy blew $800 million on that alone, his original budget for NBN was $4.78 billion, a joke, & not one of the NBN management had never built a big network, I walked away, and waited, then moved back in.
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Ruchir Patel (@Iruchirpatel) reportedCan’t wait to get my @Starlink finally time to **** off my NBN.
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Darren (@DoodyDarren) reported@comical_engr @EnergyWrapAU And the NDIS was created only a couple of months before the Abbott government was elected. The NBN had actually reached target per premises cost just as Abbott/Turnbull “paused” it. Their MTM system was ******** up.
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Steph McG (@oohaah_67) reported@Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.
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Tony D (@tonydpoison) reported@Slackonbothsydz NBN. Treach was a problem.
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@Qldaah If only Media Militia had gone Full Fibre to the cesspit, instead of opting for snail paced Copper NBN, they'd know that "discovery" was only a new find, mid last century & rejected as unviable, of poor quality & limited in supply.
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My Brother in Antichrist (@0delay1) reported@CazAusie @TimjboAU Medicare. Superannuation. HECS. NBN. Gun reform. Fair Work. Disability support. Paid parental leave. Minimum wage increases. Universal healthcare & education funding. ‘I can’t recall’ just means you didn’t look.
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Alexandra Online 💅 (@AlexandraOn1ine) reportedWDYM MY ENTIRE SUBURB HAS AN NBN OUTAGE??!! I just wanna stream and play Wizard101 😔😭
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loksta!🗣 ❤️. . (@locky82903378) reported@kevconrad2 @TexCoolMike Use your brain as if they be taking up iPhones no cell towers In space . No nbn network for wifi routers to plug into. You think they took up charging usb cables etc for phones that don’t work ? All that weight for phones that don’t work when they could have dedicated cameras
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@Qldaah If only Media Militia had gone Full Fibre to the cesspit, instead of opting for snail paced Copper NBN, they'd know that "discovery" was only a new find, mid last century & rejected as unviable, of poor quality & limited in supply.
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Loftwah (@loftwah) reportedFormer Prime Minister Tony Abbott should go over and support the US and Israel himself. We won't forget the NBN.
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🇦🇺 Steve Penman 🇦🇺 (@Jade_Tiger62) reportedHow ******** is the $90,000,000,000 NBN fibre to the house internet, promised 500mbs in Australia run @ 30mbs at 9.30pm on a Wednesday night??????????? Another Australian government FAILURE 😡😡😡 Starlink tomorrow! **** you @NBN_Australia
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Salvator Mundi (@thelostleonardo) reported@EnergyWrapAU NBN generates revenue and pays down its costs over time. How can you compare that to NDIS which is a huge ongoing cesspool of fraud and waste.
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Therealstevethebeast150 (@Therealsteveth1) reported@7NewsSydney Well, it would help if builders didn’t put the NBN box in the ******* cupboard,