NBN service status: outage reports and connection issues
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Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (76%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Perth, Melbourne, Adelaide, Arumpo, Brisbane, Dubbo, Croydon, Long Forest, Holmesville, Warragul, Cairns, Hobart, Parramatta, and Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 10 hours ago |
|
Perth
|
Internet | 15 hours ago |
|
Melbourne
|
Internet | 15 hours ago |
|
Sydney
|
Wi-fi | 1 day ago |
|
Sydney
|
Internet | 1 day ago |
|
Adelaide
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Stew Harris (@sjharris) reportedHey @Aussie_BB, why have you charged me today for a cancelled NBN service????
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Paradoxa (@Paradoxa18) reported@robb_j_m live beyond NBN only about 150k from Melbourne had dial up originally then adsl2 but no home net for years despite paying for access now only mobilenet & my phone one of many network blocked that was January when irl the roadside letterbox disappeared #offline
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anthony, underclass prole cat, edwards (@anthony45052793) reported@robb_j_m abandoned nbn fixed wireless service, so many outages, so many years paying for speeds they could not deliver, local shop could not run eftpos over it, even on a business plan. i'm on starlink now, stable, fast and only $9 a month more than nbn for 4 times the speed.
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Baiaphilia (@baiaphilia) reportedWhat happened was what always happens when it's a project run by the government. It failed miserably, and went way over budget. The NBN was so bad I begged my provider to give me back my previous internet connection. But they couldn't because they forced them to shut it down.
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Kojrey (@kojrey_codes) reportedThis is the argument for the #NBN few predicted: 1) Spend lots of money to build a national broadband network. 2) Spend even more money to make it Fibre to the Premises (FTTP) by default. 3) Private competitor pops up and offers comparable service, in more geographies, with zero Australian govt money. ....But where some are now (4a) Private competitor drives out public investment (4b) Private competitor CEO becomes hyper-partisan & divisive AND THEN (4c) They decide to use almost-monopoly power to hold citizens hostage with price increases. Kevin07 may have saved us, even if he didn't know it at the time.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@THATS_RIGHT_YA @robb_j_m nbn fixed wireless made me pay for 50mbps plan if i wanted to get 25mbps <two mbps faster than the adsl service it replaced> for 4 years, if i dropped to the 25mbps plan would deliver 12.5mbps. took them 6 years to deliver the 100Mbps plans they promised at launch.
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Strata Owners Alliance (Australia) (@strataownersaus) reportedThis should NEVER happen. We have written to the federal minister and the NBN objecting to this and to clarify their total expenditure here. This data was all procured directly from the SCA 2026 Conference Sponsorship website page. (7/7)
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Wesley Van Der Wit (@aussi3dutchman) reported@TheJawnzz @robb_j_m You were on a **** deal you can get 100mb/s NBN for $500/year. Shop around, look for deals.
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Graham Heathcote (@larry_the_van) reported@wilburston @robb_j_m $110 per month is more expensive than most NBN plans - unless you’re out of NBN range and need satellite, Starlink will never be better - it’s physically impossible.
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AaronTheDiver (@whereisaaron) reported@cuffs1971 @robb_j_m @NBN_Australia Eh? You're saying, that because Australia has economies of scale, that fibre is more expensive?!? That's upside-down world! NBN has *way* more customers to spread the infra costs over. If anything, fibre should be cheaper in Australia than NZ, surely?
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Rusty (@IainRusty) reported@robb_j_m Just signed for Starlink. $49/m for 4 months and $69/m after. **** the NBN
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Stuart the Catman (@CatManSturty) reported@algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.
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daniel (@daniel647543) reported@techAU @robb_j_m It didn't work for everyone. I'm 1.5km by road from my exchange and yet everyone here has ****** wireless NBN, which manages to be both more expensive and slower than Starlink, with somehow higher pings than sending a signal to space and back. Everyone has Starlink here now.
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Con! (@c0n_AU) reported@ItsMissShorty @robb_j_m When people refer to NBN/Internet as “WiFi” they’re absolutely Luddites or just too lazy to know what they have/need and don’t deserve any help from those who might.
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JustMate (@Ruslan11431897) reported@AvidCommentator Starlink is much cheaper…personally I never had NBN and can’t understand why average home user prefers NBN over starlink right now…
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TK (@tk_bulba) reportedAfter numerous issues with @Telstra NBN were decided to give @Aussie_BB a try. Never again. For a company that prides itself on customer support this is the worst connection experience I’ve encountered. Allegedly now an NBN wide issue is preventing new connections.
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Mickamious (@MickamiousG) reportedWas there an issue with the 4G/5G network in Melbourne, Victoria today?? It seems as I got out of the CBD the network improved but within the metropolitan areas there was issues?? @Starlink at home seems to be operating fine - anyone have NBN issues?
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peter rowe (@Prowerock1) reported@AvidCommentator I have abandoned NBN. Service is atrocious as it is mediated through the Telcos. You can’t get to an NBN tech directly. They cancelled five appointments made for me via Telstra saying not an NBN problem. But it was just like the other three times. Now have Telstra 5 G. So simple
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Chris (@ChrisGHC33) reported@michaelsnape Jenny and Matt made $5.3m in profit on the sale of their business after tax. Their business was reliant on - Roads and Transport infrastructure - Electricity infrastructure - Police and Emergency services - NBN And many other services afforded through their taxes.
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 We Also built TPG & Vodafone's networks, however, my point was really Albanese raced up to Singapore begging for oil, Optus is owned by the Singapore Govt. They will not be pleased. And for the record, we built the very first NBN site at Kiama, I met several times with Conroy, he is a fool. We walked away, I said let everyone else beg for this, we will pick up all their other business while they are ******* with NBN, Conroy had no idea of the concept of Fibre, nor did his management, they were all Guys I had worked with at Sun Microsystems, not one had ever built a network. Conroy went against advice & lost $800 million on a Satellite project, the Indonesians grabbed the flight space.
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Steve (@JarOfSteve) reported@algorithmsayshi Tried clearing app cache ? Could be using CGNAT as well. Getting a static IP from ISP could fix the issue. Also, you could try turning off the NBN box for twenty minutes to see if you can pick up a new IP that's not flagged.
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Saxon Nicholls (@saxonnicholls73) reported@TheKouk You retards are joking surely ? Government is an impediment not a support …. Seriously - Government has nothing to contribute - the world has changed for talented people - no need for University, no need for handouts, forget NBN - Starlink … list goes on
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@FinancialReview If only Rupert hadn't nobbled Labors' Full Fibre NBN, you'd know that it was the deposed LNP Crime Org, that closed down fuel refining & storage in Australia.
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John Cas (@moresunshine_1) reported@Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!
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GR (@larrikinstreak) reported@robb_j_m NBN is free, the ISP is where the charges are and believe it or not it's customer support is why it costs much. The infrastructure costs are not the big cost.
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Salvator Mundi (@thelostleonardo) reported@EnergyWrapAU NBN generates revenue and pays down its costs over time. How can you compare that to NDIS which is a huge ongoing cesspool of fraud and waste.
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Ian Richards (@IanRichards8) reported@robb_j_m Terrible internet access, NBN stands for NO BLOODY NETWORK
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Andrew Godman (@Andrew_Godman) reported@onurcam @tzk1810 Kinda slow compared to fibre. Misses the point that Tony screwed the nbn and ended up spending just as much as a fibre network was going to end up being
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purana (@purana) reportedBeen trying for weeks now to get a NBN service (FTTN) connected for my mother. But TPG who she was with, and who she had service moved with just gave her the run around. They said it was provisioned, yet no DSL sync light and trying to get that resolved went in circles.
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Samuel ⏳ (@osborne_sam) reported@ItsMissShorty @robb_j_m Just want to help you with your terminology. Wifi (802.11x) is free, it’s the technology between the router/modem and your device. NBN or Internet service provider is the ongoing cost. You can use NBN and not use Wifi, you plug a network cable between the router and your computer. If you hotspot your phone or have a 5G hotspot device, that still uses Wifi between that device and the other devices connected to it. You’re still using Wifi if you have multiple devices using the mobile data. All you’ve changed is the internet connection from being NBN (which is typically fibre, phone line, or point to point wireless (not WiFi) - and maybe the latter is what you go rid of and have conflated the two different wireless technologies. Considering you are likely still using Wifi, and now also 5G, health benefits aren’t improved. A healthier alternative is NBN or Starlink and cable connection (but obviously phones and many devices don’t support cables).