NBN Outage Report
Why is my NBN service not working?
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Brisbane, Adelaide, Sydney, Perth, Elizabeth, Baradine, Innisfail, Gold Coast, Upper Caboollure, Orange, Sunshine Coast, Rosalie Plains, Ballarat and Camden West.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
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| Melbourne |
Internet | |
| Brisbane |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Adelaide |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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birdyassassin
(@Birdyassassin) reported
@TheMajorShow I mean a get 900 down on my nbn, but that upload is insane
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Alicia Pearce
(@Alicia_Clare) reported
48 hours into an unexplained NBN outage and I’m having hallucinatory fantasies about what next big tweet I’ve missed the meme cycle for
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Michael O'Rourke
(@MichaelACT123) reported
@TonyHWindsor NBN [optic fibre internet] needed reform because it was a government monopoly. Unnatural monopolies are synonymous with bad service. (Not to say that the LNP government chose the right way to reform it.)
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Saville Tech Media
(@SavilleTech) reported
Just sent my clients phone company an invoice for my time, parts and labour because their offshore Helpdesk is useless!!! Quickest @NBN_Australia tech appointment booked ever! It shouldn’t be this hard to get **** fixed #epicfail
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Johan van Zyl
(@Johan_vanZyl_ZA) reported
@elonmusk any site I could look at to determine speeds for Starlink in Sydney. I am looking to rent in a suburb where NBN is very slow and 5g rollout still way off. So was thinking of going with this option. I cannot afford not to have slow internet as my work relies on it.
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Fiona Gumboots 🍃
(@fiona_gumboots) reported
@bencourtice Nbn is ****. I want my adsl 2 back.
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VaxxedVixen left rusted on loose unit sewer🐁
(@an_untamed) reported
Scammers are getting really cheeky. Just got the 10th call from NBN (I just hang up) saying they were going to upgrade my box (😳). Gave me a phone number 1800687626 and said a tech called Olivia Johnson would replace it. Also, I'd be receiving a box in the post in the 1/2
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Paul Verity 🌺
(@PaulieVerity) reported
@TonyHWindsor The big issue of NBN ie faster internet, split the nation? Really? A take like that is probably why you are no longer relevant. It's a really bad take.
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Shane
(@shanelord) reported
Hi @NBN_Australia & @Aussie_BB the team are running fibre down our street today (1st August 2022). How long until I can schedule my gigabit connection to be installed?
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belley
(@belleybun) reported
no asol hot fix 🤝 nbn maintenance week 🤝 red carpet val
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Dave Jeffery
(@Davejeffery22) reported
@TonyHWindsor The NBN was a Labor failure right from the word go. It's a definite warning that they should never be given the chance with the electricity grid. Imagine the solar farms we could have made from Rudd/Gillard starting panel and battery manufacturing back then?
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vince
(@for_nithing) reported
@TonyHWindsor What's meant by opposition? Dr NO, the mad monk, by denying everything then he got what he wanted and became the worst PM of Australia. NBN at then and now the climate change, why not.
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TK
(@Teexmachine) reported
@OptusSport Not sure if my optus nbn service could handle higher definition
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e
(@stirlospace) reported
@infinitereality @commonwealthsec They have better than our @NBN_Australia for real it’s good!! Waaayyy better than ours lol tho power is still an issue much like 🇿🇦 “cant believe you guys have worse internet than us!” *power cuts out* MOTHERF
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Optus
(@Optus) reported
@pookyparty Sorry to hear about your internet connection issue. Can you please direct message us to confirm which internet service is this in regards to, I mean 4G home internet, 5G home internet or NBN home internet? Kartik
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The Enforcer 227
(@TLangle49256185) reported
@TonyHWindsor Go back to bed grandpa TELSTRA offered an Australia wide internet network for $4 billion This was rejected and you, Conroy, Rudd + Gillard!!! And then you created the NBN, at a cost to the tax payer for $50 billion. And now it’s a white elephant, as 5G, is superior to it!
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Evan King-Macskasy - Proud Cave Dweller
(@EMacskasy) reported
Patting myself on the back here whilst my wife looked at me in awe. 10 minutes earlier: Can't get netflix. Streaming has been slowing down for days now, and tonight - nothing. I rebooted both the NBN Router and the Modem. Everything fixed. I commented to my wife that this
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Daniel Cohen
(@Fishman_Dan) reported
@MichaelACT123 @TonyHWindsor Pretty poor take. We were taken down a path of hybrid fibre/co-ax that meant Foxtel earned a dollar providing a faux NBN to Foxtel/Telstra customers that was riddled with faults. The network could not function close to its potential. Now don’t start me on “Fixed Wireless”.
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ruark lewis
(@RuarkLewis) reported
@MichaelACT123 @TonyHWindsor It never emerged as a monopolistic business. NBN was stillborn from start. Such government initiatives cannot be simply defined. Also such enterprises evolve over time. Turnbull was a corporate wrecker. He did that kind of thing to appease his wife’s aristocratic aspiration
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🏀Dan Hughes🏳️🌈
(@LordThexan) reported
@TonyHWindsor @deniseshrivell I seem to remember you making the NBN financially unviable by demanding small country areas be the first reducing the initial customer base and allowing the LNP to attack the profitability of the NBN. Those in glass houses...
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Angus Kidman
(@gusworldau) reported
What's more annoying that one scheduled NBN outage in a week? Two scheduled NBN outages in a week. Remaking some plans.
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Ben Courtice
(@bencourtice) reported
Hooray, the home internet dropped out again. Is it the router? Is it the NBN box? Is it my computer? Is it the local node or whatever I connect to? I am going to blame Malcolm Turnbull, that may not assist in fixing the problem but at least I know it's ultimately correct.
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iibnf
(@iibnf) reported
No internet for a while, phoned #iinet to see what's up. Spoke to a nice tech called Ishmahill (maybe?) and he worked out that I have been a customer of #iinet longer than he has been alive. (Powers back on now, was NBN's fault). I'm so freakin' old...
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Matt
(@mezla) reported
@trivialal Holy crap, really!?! That's amazing! Most of my time at nbn has been as a contractor. I've just taken an entire week off with covid, and now my sick leave balance is down to 20hrs :(
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Peter Luxmore
(@PeterLuxmore) reported
@david_boxall @TonyHWindsor The Australian taxpayer has coughed up about $60 billion to build the NBN network and still counting. Plus they have to pay for their Internet connection through retailers
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💧💧 Llewellyn Griffiths
(@llament) reported
I just I had a phone call from an (02) number. The caller claimed to be from @NBN_Australia & stated that my ADSL service was going to be disconnected and I needed to apply for an #NBN service. The reality is that I've had an #NBN service for some years & @Optus Internet account
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Aaron Dodd - The nightmare is over.
(@AaronDodd) reported
@NatColeman28 @Channel7 Exactly its ****. And I have a really fast NBN connection so they can't blame that.
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Rory Fitzpatrick
(@Rorymf) reported
@TonyHWindsor On the NBN, if it wasn’t for MTM we wouldn’t have had anywhere as near an operational network, which enabled mass at home working during the pandemic
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People Just Like Us
(@PplJustLikeUs) reported
from
Sydney, State of New South Wales
@landrights4all @JulianCribb @spenderallegra Fix the NBN for a start & make vibey regional centres a real option
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Dave Jeffery
(@Davejeffery22) reported
@TonyHWindsor No Labor failed the NBN and now they are going to do the same thing with renewable energy. Labor divide us to get something then they divide us with blame for what they never get right.