NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Brisbane, Gold Coast, Melbourne, Sydney, Perth, Treeby, Goombungee, Wollongong, Sunshine Coast, Colac, Cornwallis, Tanunda, Elizabeth and Baradine.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Brisbane |
Internet | |
| Gold Coast |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Internet | |
| Perth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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sksjjjsns
(@Mohamma93220051) reported
@NBN_Australia U guys are fkn useless, one of the worst infrastructure projects ever
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Armen Jihanian
(@ajihanian) reported
@Optus with telephone support ending at 8pm and your app down for maintenance, how can I contact support and raise a report for an nbn outage?
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Sam, Telegram: T. Rex.
(@heterokromia) reported
'private is more efficient than public' a. Bollocks, I worked in a bank, never seen anything like it for inefficiency. b. Even-if thats right, why do you rate 'efficient' over 'fair', 'compassionate', or 'co-operative'? c. Are you a Fascist? d. NBN e. Private health insurance.
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Michael ( Mick) Boltzmann
(@BolzmannMichael) reported
@wilmilGlebe22 @AlboMP Look I have someone who Telsta will take their phone off him because he cant operate an NBN phone and will cut him off unless he jooins. There is your real problem. Trying to communicate with Telstra is impossible. They only have stock answers and play you tapes
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Mark Abbott
(@MarkMonkmusic) reported
@Peter_Fox59 @Telstra @TelcoOmbudsman Post the tweet on one of the NBN promotion advertisements which are constant on Twitter and Facebook. Shocking lack of service.
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Cam Fletcher
(@onairwithcam) reported
Anyone else having internet problems? The NBN is a joke and its third party contractors spend more time stuffing sh*t up than actually doing any good!!!
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Qi Jiang
(@kierenjiang) reported
@NBN_Australia NBN is down in North Ryde area since 9:30pm today, it's still showing "No outage detected"???? Many of my friend living around having problems too.
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Interested Bystander
(@IntBystand) reported
@olthwaite_eric @funintherun @jamesmassola Destruction of the all-fibre #NBN model and removal of the functioning carbon price were the two big items on their “undo #Labor’s legacy” agenda. Both were acts of national vandalism which will inflict massive damage on #auspol for decades.
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Ross Jackson
(@Skoeman74) reported
Has anyone on here have experience with @SpaceX Starlink in Australia. For the sake of my sanity I need to ditch this incredibly poor @NBN_Australia service and Starlink is literally my only other option.
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Renee Baker
(@ReneeBa73851490) reported
@MyRepublicAU your service is beyond incompetent. Such a horrendous experience trying to deal with you. 11 days you couldn't manage to do ONE THING and that is connect me to the internet. @optus stepped up and had me going in a few days even with issues on the NBN side.Go Optus👍
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José A. Pacheco
(@japach) reported
@VodafoneAU NBN outage again, second time in a fortnight in 4012, 1555 keeps me on hold. Any status? Please keep us informed.
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aussielad007
(@aussielad0077) reported
@LucyTurnbull_AO How is your husbands NBN going? Worst leader aus ever seen. Thats why he got the sack.
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sam😨
(@cumpoopenfarten) reported
@NBN_Australia nbn sucks
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Eric Olthwaite's Strayan cousin
(@olthwaite_eric) reported
@IntBystand I can't believe the NBN debacle isn't more of an issue We really are a compliant nation The carbon price (or fee and dividend) is now recognised as the cheapest option too yet even Labor are afraid to go there
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Stephen Sweatman
(@SteveFitSmart) reported
@jamesmassola Incredible that we've gone through total stagnation as a country - failings in Aged Care, Education, Infrastructure, Equality, NBN, NDIS, , Vax, foreign policy, etc and had the 2 worst prime ministers of recent times in Abbot and Morrison, yet still possibly vote them back in!!
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Greg / Kojack
(@rajetic) reported
I need to get up in 4 hours to go to work for the first class of the trimester. The nbn internet has just gone down. Maybe that's a sign I should go to bed. No, still need to set up my flash drive.
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Ross Jackson
(@Skoeman74) reported
Anyone on here got first hand knowledge of @SpaceXStarlink and how effective it is? For the sake of my sanity, I need to ditch this @NBN_Australia service and Starlink is the only other option.
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🕯Jasmine Bell 🦋🌻🕯
(@JBell100099) reported
@LyndaFrench19 Zoom works well ... oh wait, no we've got this **** fibre to node bullshit of excuse nbn 😜
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nbn™ Australia
(@NBN_Australia) reported
WA Severe Weather: We are continuing to monitor the situation and don't currently have services connected to the nbn network offline as a result of the bushfires in the South West. However, local power outages in affected areas may make it difficult for users to connect.
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midare setsugaykka
(@TauSympathiser) reported
the NBN is a functional piece of infrastructure that is not at all a barely functional piece of ****. thank you mister abbott for completely gutting it, i would really hate to have internet that, like, *works*.
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StephP
(@ParasSteph) reported
@JoeFilms64 @AustraliaPs5 I have the PS5 & Vodafone NBN since early December. Sold as 100Mbps but crap speed their hardware inferior & brms cant connect to Netflix. Have been back n forth to try 2 fix, in the end tech said modem isn't powerful enough. So I can cancel without any penalty. Not done yet tho
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Tyson James
(@TJames1901) reported
@NBN_Australia Lol so when you going to do something about the not fit for purpose SkyMuster crap? Oh I forgot, people outside cities don't matter to you.
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Nigel Richardson
(@NigelRichardson) reported
@TPG_Telecom Any suggestions on how to contact tech support when home internet / NBN is really unstable over the weekend. Any tech support available ? Pls help !
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Rik Shepherd
(@riktheozfrog) reported
@MAVERIC22440705 They COULD spend the money improving the NBN Satellite "service" But of course who in govt cares about the bush?
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jonathan green 💉💉💉
(@GreenJ) reported
apropos recent @telstra issues with nbn outages discussed here ... can report prompt technician attention and hopefully a better connection as a result. fingers crossed.
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Optus
(@Optus) reported
@ajihanian Hey Armen. I'm sorry to hear that you have had some troubles trying to get in touch with our Support teams. If you can look to send us a DM, we can assist on this NBN fault further from our platform here. Kyri
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Robert Anderson
(@RobertA888888) reported
@VoicesWentworth Nonsense. I want to see taxes increased for corporations not paying tax, for individuals earning over $200,000. My priority is repair Medicare, repair the budget, get rid of chaplains out of schools, increase funding to public schools, repair the ABC, fix the NBN, climate action.
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AyeeJ
(@Ayeej_twitch) reported
@NBN_Australia Sorry , we've been back and forth with telstra all week, no net just sucks because our reception at home is bad that mobile barely works and it's chewing through data :( 1st world struggles yakno
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pamela🧣
(@dizzybink) reported
Optus nbn outage most of the day Friday preventing any work being done Works fine over the weekend First thing Monday morning - Optus NBN outage as soon as work starts Sort your **** out ffs
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𝐂𝐥𝐚𝐫𝐞 🖖🐧🐉🌻🛶😷
(@Absurd_Penguin) reported
@wolfcat So it could possibly be the NBN itself? Had similar issues happen in a house I lived in 9 months ago.