NBN

NBN Outage

Is NBN having an outage right now?

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

 Some problems detected at NBN

NBN problems in the last 24 hours

NBN Outage Chart 07/05/2020 01:00

July 05: Problems at NBN

NBN is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 75.32% Internet
  • Total Blackout 9.34% Total Blackout
  • Wi-fi 6.96% Wi-fi
  • E-mail 4.91% E-mail
  • Phone 3.01% Phone
  • TV .47% TV

NBN Outage Map

The most recent outage reports and issues originated from Brisbane, Orange, Sydney, Melbourne, Adelaide, Little Burleigh, Townsville, Perth, Canberra, Sunshine Coast, Dubbo, Parramatta, Point Talburpin, Central Coast and Old Bribie.

AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaOrange Internet
AustraliaSydney Total Blackout
AustraliaMelbourne Internet
AustraliaBrisbane Internet

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • MmichaelLlucy Michæl Lucy (@MmichaelLlucy) reported

    @NBN_Australia what's happening with the outage in Brunswick? It's been more than 24 hours now and there is no update on your website

  • satyen13 Satyendra (@satyen13) reported

    @NBN_Australia I am sure this is not the 1st time you have heard of these poor customer service/experiences or aware of it. @ausgov spent billions of $$ & you are still luking a way to find better customer service. Service resolution time should not be more thn 2 days wherever possible, period.

  • satyen13 Satyendra (@satyen13) reported

    @NBN_Australia Yes it is frustrating specially if it takes 10days just to provide a box. Now when everyone is working from home, this type of poor customer service/experience is least expected when whole dependency in on one provider.

  • satyen13 Satyendra (@satyen13) reported

    @NBN_Australia My @TPG_Telecom service is active at my location but I can’t use it unless I have NBN connector box to be provided by NBN. Sadly it will take 10 days just to provide the box by your techinican as this is the standard waiting time from NBN just to provide a box it seems.

  • zerogeewhiz Peter Anderson (@zerogeewhiz) reported

    @mikedoeslife Yep. CEO salaries go up exponentially, taxation revenue goes down (Sydney Airport hasn’t a paid a cent in tax since privatisation) or an important bit has to be renationalised (the NBN) at huge cost.

  • zerogeewhiz Peter Anderson (@zerogeewhiz) reported

    @RoyceWilsonAU Telstra is an interesting one because the network had to be renationalised under the NBN which is why the right hate it so much. Having had the great displeasure of that company twice being a customer of mine, it made them mean.

  • ninos8 Nino Fircianno 🏁 (@ninos8) reported

    @NBN_Australia Appreciate the response, will try and ask just a bit confused why it’s been slow recently and extremely slow in comparison to past experiences

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @ninos8 2/3 Should you experience speed or service issues, please contact your provider, who if required, will lodge a request with nbn to investigate your service.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @ninos8 1/3 Hey, we appreciate the feedback and understand how frustrating slow speed issues can be. nbn review the current technology regularly working with the providers to ensure a high level of service.

  • garibaldi_matt Matt Field (@garibaldi_matt) reported

    @NBN_Australia Thanks for reply but doesn’t actually shed any light on what’s happening, what’s being done to resolve or expected down time.

  • garibaldi_matt Matt Field (@garibaldi_matt) reported

    @NBN_Australia Thanks for reply but doesn’t actually shed any light on what’s happening, what’s being done to resolve or expected down time.

  • garibaldi_matt Matt Field (@garibaldi_matt) reported

    @NBN_Australia Yes been checking that link. Says unplanned outage for over 24 hours now.

  • mickjoebill mjb (@mickjoebill) reported

    @Vic_Rollison Neither side went anywhere near the subject of the NBN. Whoever convinces the public they have a upgrade solution earns a few percentage points of swing in 2022.

  • 5bins James Fraser (@5bins) reported

    @NBN_Australia It's been down for over 24 hours

  • 5bins James Fraser (@5bins) reported

    @NBN_Australia My name is James, not Matt lol. I contacted my provider @superloopnet last night and was told a fault was lodged with @NBN_Australia. I have no further information and have no idea if and when to expect resolution. My wife and I are WFH so this very important to us.

  • backupbear 𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️‍🌈📝 (@backupbear) reported

    @David_Speers If you want to see him get really upset, just tell him his dad’s NBN is crap.

  • satyen13 Satyendra (@satyen13) reported

    @NBN_Australia Recently moved house and got a technician appointment after 10days just to install an NBN connector box. Shows how slow your service is and I can’t work from home because of such poor customer service. Why don’t you hire more technicians to expedite? #nbn #auspol

  • mickjoebill mjb (@mickjoebill) reported

    @AntonyGreenABC @David_Speers Imagine the margin if Labour had promised to fix the NBN! #nbn #auspol #EdenMonaroVotes

  • DJOsric DJ Osric (@DJOsric) reported

    I've got a decent Macbookpro and have an #NBN connection but everytime I try and stream/watch #Mixcloud the performance is absolute #pants 🤨. Need to make a subscription decision soon, is it just my network? 🤔

  • MordredOCE Mordred (@MordredOCE) reported

    @lolarkangyle @NBN_Australia What ******** is this? My eyes.

  • mickjoebill mjb (@mickjoebill) reported

    Depressing that Labour candidate did not make the dire state of rural telecommunications an election issue. #EdenMonaroVotes #nbn

  • blakamin blakamin #unfucktheworld (@blakamin) reported

    @DamienBoath @MMMIronHayden That should never be a question. The LAN sorts that ****, I can have hundreds, but if the NBN is ******, it's not going to make a difference in a speed test.

  • ASAPBHAJI Bhaji (@ASAPBHAJI) reported

    @NBN_Australia fix my net u fkn *********

  • LindaMSmith6 Linda M Smith (@LindaMSmith6) reported

    It's popping & banging on the ABC transmission again? Huh? That old NBN problem the Libs can't solve. Not missing anything on Rage it's not sophisticated enough. News as well. The Libs just won't invest the ppl! We'd kick them out.

  • RowanFry Rowan Fry (@RowanFry) reported

    @Telstra I ordered NBN one month ago and haven't heard anything besides the confirmation email. I can't phone and online chat doesn't work. If that's how customers are treated I no longer want to be one but how to cancel when I can't contact you?

  • RowanFry Rowan Fry (@RowanFry) reported

    @telstra I ordered NBN one month ago and haven't heard anything besides the confirmation email. I can't phone and online chat doesn't work. If that's how customers are treated I no longer want to be one but how to cancel when I can't contact you?

  • TheTechiePilot TheTechiePilot (@TheTechiePilot) reported

    @alexbhturnbull I like you Alex, but considering what your Dad did to the NBN mentioning you can do it over fibre was poor form

  • Balmaincraig Craig (@Balmaincraig) reported

    @WestsTigers Nbn slow or the tech fairdinkum the only club that puts **** up late

  • EilishCatEyes Cat Eyes ☘️ (@EilishCatEyes) reported

    @Erihppas3 My webpage isn't crashing at all. It may be your service provider. I'm not on the NBN

  • inzy13 Jarrod Sinclair (@inzy13) reported

    @iiNet Not on nbn yet. Trying to work out the best provider to go with, as we are likely moving on from iiNet due to issues like these that take too long to correct. I haven’t been given a task number despite calling the customer service line 3 times. Internet still slow too