NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Sydney, Melbourne, Perth, Brisbane, Sunshine Coast, Connewarre, Mile Bridge, Upper Freestone, Coomera, Rosalie Plains, Gisborne, Toowoomba, Rockhampton and Katoomba.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Sydney |
Internet | |
| Adelaide |
Internet | |
| Sydney |
Internet | |
| Melbourne |
Internet | |
| Adelaide |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Brad
(@bradaus) reported
NBN is down ;/ @Aussie_BB
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election_watcher
(@Election2013Vic) reported
@KleinRevd The LNP totally fvcked the NBN with their hybrid cheaper but actually more expensive and less reliable model. Remember the claim that no one would stream movies...... So speed was not really an issue .....that panned out well didn't it?
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Loflyt 🦁 #ibledred
(@LoFlyt) reported
Internet patchy. Must. not.. use gif to ...complain. wireless nbn down. Phone....tower also... broken.
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Victoria
(@VictoriaFreshy) reported
It maybe first world whinging... but is there anything more torturous than internet service problems? More problems since NBN than the old ADSL! 🤬
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L⁷
(@MnmlistLuxury) reported
@NBN_Australia Chris: I understand that @NBN_Australia do not own or operate the machinery that caused the damage. My comments were directed at the people responsible for the damage. I know that the team are trying to come up with a solution - I just wish we were all told this info earlier.
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Julie 🌿🦈🐝🐨💦🔥 💉💉💉💉Blocked by AlanTudgeMP
(@Julieoz836) reported
from
Melbourne, State of Victoria
3. needs to raise to run the Commonwealth public service, provide the services (Medicare, Centrelink,Health dept, Agriculture dept, Disaster management) we all rely on.The $billions or $trillions of dollars we need to build and maintain the nation building infrastructure ie NBN,
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Jules The Red 🐀
(@RedJules4) reported
@TurnbullMalcolm No need to baffle us with your fancy Latin words. Answer me this: why didn’t you do something when you had the chance? PS: your NBN sucks. #auspol
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L⁷
(@MnmlistLuxury) reported
@NBN_Australia Chris: I do apologise for coming across as cranky in my tweets - I know this was not the fault of @NBN_Australia. If this issue wasn’t fixed by Monday, I would have to resort to buying a 5G Wi-Fi Hotspot in order to WFH (costing $599) & I really didn’t want to do that!
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Maz
(@maz_net_au) reported
@EWatsonBrown FttN with a max speed of 25mbit, above ground phone lines nailed to trees and generally a pathetic service offered by the NBN. I have emailed you already.
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Christian Kent
(@whophd) reported
@VoteLewko A single damn nuclear station costs the same as the entire NBN — check the price for the last one built in the USA Why do we have to pay for the infrastructure AND the fuel to run it? Renewables only costs you for the infrastructure, not the fuel.
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@JaneCaro Engineered mediocre service delivery and zero comeback. The Telcos are not responsible, #NBN is useless, shifts blame on to Telcos. Yet the billing cycle never suffers from buffering or delay. As for the Cellphone, calls drop out, turns out that I live in a marginal area. 🙄
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Donald grump
(@DonaldGrumpNFT) reported
@zombiieees @Gnash741 @Loop_Phunks Good stuff I've spent 2000 loops on the secondary to secure a few for myself. I really wish abbot didn't **** the nbn so hard.
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pirate
(@pirate71305695) reported
@TurnbullMalcolm At the risk of repeatedly proving you wrong 4th generation sodium cooled thorium reactors being built in Wyoming now are the answer. Can't melt down and we have enough thorium to power the country for 1000 years. You were wrong about the NBN. You are wrong about this.
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CJ
(@CJ88P1anez) reported
@TurnbullMalcolm Not sure I’d take any kind of advice from someone who ****** up the NBN project so badly and opted to install an inferior structure which is **** house.
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Alex Bhathal 🌻
(@alexbhathal) reported
Anyone else’s NBN down? There’s non outages listed but by NBN thingo isn’t working
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Sabre McCullough
(@SabreMc) reported
I've come home to the nbn not working, yay
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Sylvia Else
(@Sylvia_Else) reported
@NBN_Australia @Domaincomau Is the NBN ever going to remove the unused hybrid fibre infrastructure it inherited from Telstra and Optus in areas where FTTC and FTTN, etc. is used. Or will that continue to pollute the streetscape until it falls down of its own accord?
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MEI
(@meibuff9) reported
@vlad_irl nah like i went to bed 6am then not even 30 minutes later the nbn people come over and drill **** right outside my door for like 2 hours
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Chris
(@akoshn) reported
@PottsieTv @NBN_Australia who is your isp? Myself and outlaws are down (Melbourne and Gippsland), AussieBB seem to be down, but my mum in outer East Melbourne is up (telstra). Maybe its just AussieBB?????.
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Sue Middleton
(@Middleton_Says) reported
@grow_dem_melons @NBN_Australia How you built a point to point wireless system or just specific points where you need the signal?
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Anne 🐘🐳🐬🙏🇺🇦
(@vesica13b) reported
My NBN service is rubbish
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election_watcher
(@Election2013Vic) reported
@KleinRevd We oscillate between 3g and 4g in Sukkar's 'world'. Same issues? NBN via TPG HFC generally reliable.
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Peter Albonightmare
(@TheGoatTax60) reported
@Bowenchris Mate.. “reaching out” to us with this pile of baloney doesn’t work. Urinating our $20 bin & the other $80 bn it’s gonna take, up against the wall means you’re probably going to beat Conroy & his NBN as one of the worst shysters but not as bad as Operation Carpet-Bombing Jim tho.
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Llama 🔜 Your Mums House
(@_MaybeLlama) reported
@kherzii_ Talk to the Ombudsman, basically they’re who overlooks and fines Telco companies aswell as the NBN if there is a issue and waiting 2 months for normal internet is stupid
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Wyvernsrose🐲🐉🐔🐣🐈⬛
(@wyvernsrose) reported
FYI... yes I'm always online... I have nbn and 2 sim cards... I'm logged in across a couple of dozen networks to admin **** ALL THE TIME! Its in my pocket, I type fast... I switch between mobile and pc and other devices ALOT its at my fingertips... Don't be my parents
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Steve
(@Reapers__au) reported
@darnstew @mitchnicholls @Aussie_BB Not just Abb that's down the whole NBN is down
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Lindy Botha
(@lindy_botha) reported
@TurnbullMalcolm How much $ did you waste re the Reef? How much $ did you waste in regard to NBN? Puppets now pushing and forcing garbage renewables. Coal is a natural resource and our God given right to us. Net zero = death. All about WEF UN WHO agenda. UN Agenda21/2030..
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Sock Puppet
(@PuceSockPuppet) reported
@TurnbullMalcolm Hey! Aren't you the idiot who hamstrung the NBN by scuppering an all fibre network? The country is still paying for that poor policy. Maybe you shouldn't blather on about things you don't understand?
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T:HE:JAMES. HMRH
(@CA_22562_AN) reported
@Telstra @Andy_Penn If 4G is out also because the exchanges rely on NBN then we have to resolve that there is no single point of failure for the network.
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bianca | Anti-Hero
(@biancaanon_) reported
installed new modem with nbn for a slow and often disconnecting network