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NBN service status: outage reports and connection issues

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 74% Internet (74%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Adelaide, Sydney, Melbourne, Perth, Brisbane, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, Junee, Portarlington, Geelong, and Thirlmere.

CityProblem TypeReport Time
Adelaide Internet 2 hours ago
Sydney Wi-fi 2 hours ago
Melbourne E-mail 8 hours ago
Perth Total Blackout 11 hours ago
Melbourne Internet 11 hours ago
Adelaide Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ImVicLoLagain
    Vic (@ImVicLoLagain) reported

    @mrru5s3ll @LCHF_Matt @pikkkkaro this is the only decent explanation for what he said that could make sense. the only other way is if his NBN is unstable. because if you have a gigabit connection you need a router capable of it and they all have fine wifi by aus standards , which I would argue is **** but w/e

  • JayJay1094727
    Jay Jay (@JayJay1094727) reported

    @deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!

  • whimsical523456
    Whimsical🇦🇺 (@whimsical523456) reported from Melbourne, Victoria

    @JEChalmers You aren't creating any new private sector jobs. You aren't even investing in the private sector with public companies anymore. The last one was the ****** NBN a full generation ago now. ***** sake! Found some ******* publically owned companies and show you actually ******* support growing the economy. AND GET RID OF CGT AND INCOME TAX! Hike the GST if you need to keep the revenue the same.

  • Coffeedaveoz
    David FarleyBrain 🍄🔭Keep Alaska Canadian!! (@Coffeedaveoz) reported

    @SocialPiranha3 Yeah I do the Aldi $23 a month on mobile and now have almost 247.6 gb rollover data ... handy when the local NBN goes down.

  • SEPTAPHILLY
    ISEPTAPHILLY (@SEPTAPHILLY) reported

    @abhishekarghya Morning. Early NBN plans had Route 40 realigned significantly and frequency upgrades. Changes to Route 40 are not included in the FY27 Annual Service Plan but we are looking at making these changes in FY28.

  • callejap
    Patricia (@callejap) reported

    NBN has been down in my area all day. Time to get rid of #nbn and connect to my providers 5G

  • jotepPdT
    JAY ☘️☘️☘️ (@jotepPdT) reported

    @status_is_down @VodafoneAU mobile network is always very weak along Parish Street and Harvest Street in Elara Marsden Park. Now NBN is also down in MP, and Vodafone is very unreliable.

  • bensab3
    💧☘️Rhona - Bluesky: rhonae (@bensab3) reported

    @james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor

  • SEATO_rvlt
    S.E.A.T.O._rvlt 🇦🇺 (@SEATO_rvlt) reported

    @PaulineHansonOz @GreensAU2 Pauline, you should have seen the corruption when NBN kicked off. I worked in scope, design , construction, activations and repairs. I’m bound by NDAs but **** that. I’m sending you a letter that will upset a lot of people. I’m tired of playing nice.

  • c0n_AU
    Con! (@c0n_AU) reported

    @mikejt4 * Sent from your NBN service.

  • KyBroome35
    Ky Broome (@KyBroome35) reported

    Now almost 5 hours into NBN being out for an unknown reason... Pretty pathetic tbh As such videos of Trade Targets and Team Reveals might be slow and late getting out

  • Michael1953_202
    Miles (@Michael1953_202) reported

    @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

  • Someozbloke
    Some Bloke in Oz (@Someozbloke) reported

    @alreadyfurious @deniseshrivell Ive never had an issue with Starlink and weather...yes latency slowness...i also have had more outages with NBN than starlink.

  • Au_Fraser
    iliketowastemytime (@Au_Fraser) reported

    @padders001 @LdogExtreme ***** how ******** is coles and woolies supply dominance a failure of the government? they should fine them more right? imagine if the libs werent ******* retarded and actually managed to put a decent NBN in for one and itd be ******* done by now, let alone NSW corruption

  • Phi_AU1
    Phi AU (@Phi_AU1) reported

    A Direct result of the ALP gutting of the NBN. And they wonder why I'd never vote for them. Still on the same HFC I was on 10 years BEFORE the NBN. Now I get multiple dropouts a month due entirely to infrastructure that should have been fibre for YEARS.

  • Nirgal451
    Nirgal451 🇦🇺🇺🇦 (@Nirgal451) reported

    Your regular reminder: Snowy Hydro 2.0 was a stupid captain's pick by Malcolm Turnbull. Much like the NBN and Inland Rail. There were and are much better pumped hydro storage options. NSW did a whole investigation.

  • Russputin2
    Russell Drysdale :#IStandWithAlbo (@Russputin2) reported

    @Qldaah If only Media Militia had gone Full Fibre to the cesspit, instead of opting for snail paced Copper NBN, they'd know that "discovery" was only a new find, mid last century & rejected as unviable, of poor quality & limited in supply.

  • WarrenMoney
    👻 Warren Money 👻🎸🇦🇺🎬🍿🎃🏚️ (@WarrenMoney) reported

    @Cam_M_Caldwell The coalition is the ones that got us in this mess by closing down the refineries. Dont play the hero card because you once could be the villain. Thanks for ruining the nbn rollout and making it cost 4 x the price. *********.

  • Michael1953_202
    Miles (@Michael1953_202) reported

    @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

  • ironicmeme42069
    Hit and Miss (@ironicmeme42069) reported

    @bluewavedream Starlink is 1 provider NBN lets me choose any provider The government should not give a private company a monopoly on internet service

  • ryanremery
    Ryan Emery (@ryanremery) reported

    So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

  • ph33x_
    ph33x (@ph33x_) reported

    @Matt_Camenzuli @jabattoir13 @JuliaGillard I think she was worse than Turnbull. I must have missed other reasons Turnbull was terrible, but my one thing with him was wasting time and money on the NBN, we're still paying for full fibre rollout house-by-house, made sense to just do the lot once, less driving per-house.

  • TheMontablac
    Montablac (@TheMontablac) reported

    @MakoFukasame poor NBN guy, hated by all

  • linzoconnor
    Lindsay (@linzoconnor) reported

    @eamonhamilton Ahhh... I confess, that makes things easier. I mean, fuel is 50c/L, everyone has a B-21, NBN works, no stupid cold weather, force design whatever I want, F1 is on FTA.... Ahhhhhhh

  • JothamSmith
    Jotham Smith (@JothamSmith) reported

    @NBN_Australia where is the update or information about the Major outage affecting the lower North of Sydney? As per the Telecommunications (Customer Communications for Outages) Industry Standard 2024 published on the NBN webpage.

  • SamZawsum
    SamZawsum (@SamZawsum) reported

    @SchadenfreudeA3 When the nbn trench crew were here, I offered them cuppas and took down a big jug of iced water and cups

  • mich___l
    Michael🧙 (@mich___l) reported

    @ruicharadrius lol do you live in the middle of nowhere or something? NBN is fairly quick in most places. I get 250 down, 50 up for a decent amount for a decent amount and no downtime.

  • JayJay1094727
    Jay Jay (@JayJay1094727) reported

    @deniseshrivell All the telcos are pushing nbn. I’ve been on 5g for 4 yrs after issues with NBN. Last week my power adapter died on the router & they tried to convince me I needed a new NBN plan because 5g doesn’t work at our address. I gave up and bought a power adapter for $12 … 1/2

  • Robkhouri
    Rob Khouri (@Robkhouri) reported

    @SimonBanksHB Original cost of NBN $4b. Original cost of NDIS $13b. Who's the joke? Original cost of net zero? Who ******* knows, they never told us! ********!

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    @Freddy717263 Of course I knew the power was dead - but only for the NBN. Everything else in the house was working - hence my call. PS - I'm not an electrician, but at least I solved my own problem in the end but wasted 1 hour on the phone to 'tech support'.