NBN service status: outage reports and connection issues
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Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (77%)
- Wi-fi (10%)
- Total Blackout (6%)
- E-mail (5%)
- Phone (2%)
- TV (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Sydney, Brisbane, Melbourne, Mildura, Toowoomba, Perth, Dubbo, Warragul, Windermere, Port Stephens, Long Forest, Arumpo, Cairns, and Upper Caboollure.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 5 hours ago |
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Sydney
|
Internet | 7 hours ago |
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Brisbane
|
Internet | 10 hours ago |
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Brisbane
|
Internet | 13 hours ago |
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Brisbane
|
Internet | 13 hours ago |
|
Melbourne
|
Internet | 23 hours ago |
Full Outage Map
Community Discussion
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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anthony, underclass prole cat, edwards (@anthony45052793) reported@KymRob25112 compared to NBN setup, book installer, wait two weeks, installer fails to show, rebook, wait another two weeks, installer shows up, signal has to be bounced of barn roof, then wait another 4 weeks for NBN co to process it. so two months for nbn vs two hours for starlink.
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LambDownUnder (@LambDownUnder) reported@TheLucidyn @Batman2242 Kind of proving the point. Gov can't perceive anything. Making large Capex decisions that are supposed to be generational. It was anti competitive from the outset. Private companies (TPG notable) were prohibited from building out their own network. Regardless, I can have starlink internet now for about the same monthly price as the NBN except i didn't have to front the Capex (and debt) for it. NBN very likely has a negative ROI. I wish we judged policies by outcomes not intentions.
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Cdbrown (@BrowntownBrew) reported@Batman2242 @JMarshall63666 That's just a stupid old lie. The concept was determined by an independent cost benefit analysis which determined upgrading to fibre provided the best benefit for the cost based on existing and concept tech. Libs destroyed the plan and the economics of the #nbn
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Shane (@bigRD73) reported@blowingtom2 @SenSHenderson It would be as bad as NBN co if they didn't.
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1inover1000areFactual (@RogerWi42848146) reported@WhosFibbing Serious outages occurred under the LNP, including failures that blocked Triple Zero, crippled mobile networks, and shut down parts of the NBN. Some were longer, larger, or more dangerous than the recent Telstra event. So please do carry on.
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General Bewbs (@General_Bewbs) reported@Darth_Peachez Genuinely takes me ten hours minimum to download 100gb. It's local news obviously but there's a couple news sites in Australia talking about how a lot of us will be ****** by digital only because of how bad our NBN and wifi still is and how far behind we all are
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purana (@purana) reportedIt's bad enough that I assume NBN co called my mother to offer an FTTP upgrade, which is not even possible because the address has an MDU which is not FTTP ready. Like I said, I don't think the people doing the work have any idea what they are doing. Disappointing.
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@Juzira You really should get Full fibre NBN History does not support that view, except in Hansons micro fringe cult & within Murdochs LNP Crime Org.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.
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malcolm angus (@malcolmangus1) reported@greghammo69 @DarcyAmaroo he is also imitating Abbott .No cuts to Pensions, educ or health NBN 25 megabytes per second by 2016? Linked pensions to wages growth not indexation !Did you scorn him too for his multiple broken promises ? they all do it
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TomOyn 🚉🏗️ (@AussieWirraway) reportedOrdered a new fibre connection on Sunday, a tech came and installed FTTP on Wednesday, and it cost $0. NBN gets a lot of flack but it's very hard to complain about this level of service!
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The Policy Guy (@negativevortex_) reported@OzHempRocks @MarkoMatvikov 1/3 The latent, already eligible scenario Well, welcome to the world of whacky PBO estimations, eh? Let me see – so PBO are not to be trusted to estimate NBN, NDIS, Snowy 2.0, nuclear (etc) – but we trust them here? I see.... Let’s look at their stats and I’ll explain them to you for your benefit. This is how you come to quote the ‘uptake’ figure. See embedded table. So here is the 26% quoted as being ‘eligible’, or what you call uptake. But here is where that gets problematic. 1. Your optimum scenario relies on someone having $0 income. They’re not even filing an ITR! The $0 scenario does not apply to PBO modelling, as they’re not in that cohort at C, which drives D & then E. 2. Of greater relevance - of that 26%, this cohort includes any permutation of incomes for couples, the overwhelming majority of whom: a. Are eligible but earning in the same tax brackets (eg $45K and $75K, or $80K and $130K, or $200K and $200K) and hence receive no benefit at all, or b. Are in different tax brackets but are both at the lower end of the income scale (eg one at $40K the other at $60K – moderates out to $50K apiece saving $500) c. Are in different tax brackets, earning good incomes, but where the disparity is insignificant (eg one at $75K, the other at $150K – a saving of $1200) Of the ‘eligible’ pool of 26% of tax filers or 16% of the population, most of them receive $0 benefit as they ARE eligible but are both in the same tax bracket (2a). A large proportion end up with ‘something, but not material’. Before anyone jumps down my throat, consider this – the ALP’s WATO policy due to commence 2027 is $250 per person, so either; - ON does intend to continue WATO, which just further piles the burden on the tax system or - ON rescinds this, and most people (90% of income tax filers) are actually worse off. See example 2b above. They’d be no better off. So, I presume ON will inherit the (dubious) WATO and add IS (income splitting) into the mix. We just end up with a ludicrously over-engineered tax system. Punchline - we end up with between 1-3% of the population who receive a material benefit. It is probably closer to 2.5% of the voting population. Many parents will think they are eligible but end up receiving nothing. Which is the essence of populist policy. Let me be honest – the ALP WATO is fairer, simpler, and better. So, you either inherit it and over-engineer the system or discard it and wear the ire of the population. Or take my advice and engineer a far better, fit for purpose, future proofed model.
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Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported@88888sAccount Best to wait till Telstra or the NBN is down again and then really rub it in the face.
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Thomas (@RedoubtOfThomas) reported@lowlandsapien Never forget the NBN rollout either.
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IAN KIRKWOOD (@ianattheherald) reported@strangerous10 @AlanJMitchell_ Yep. And Canberra complaining about the privatised Telstra is like me selling someone a second-hand car and hitching about what the new owners did with it. I’m serious. And we should surely have enough computing power to know now how the sharemarket dabbling went for those “battlers” who bought Telstra shares as encouraged by the privatising PM John Howard. After taxes, accountants, inflation, fees & Telstra’s bad (or deliberate?) policy choices around the National Broadband Network, my guess would be: not that well. And speaking of the NBN, remember the smart nodding and talking heads saying we wouldn’t need this much capacity etc. Be a few archived interviews from that era that will not have aged well. The same equation repeats throughout history. 1. “This is ridiculous” 2. “It has some uses” 3. “We’ve always supported this! What are you talking about.” Progress moves by the death of generations, as much as by technology. My parents hated ATMs. Didn’t trust them. I don’t trust the thing I’m writing this on. Children now will one day look back on such antiquated things as hand-held devices and “wonder how people used something so clumsy”. Etc
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Con! (@c0n_AU) reported@BeauGiles Typically, no. For the cost of a backup device/SIM/NBN or even Starlink, it would pay for itself in an hour of an outage like this!
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Mick Kase (@MickKase) reported@TruthdriverOn Telstra is a dinosaur. The sooner Australia realises this, the better. The NBN has been a sad episode in Australia's history and continues to be. Snowy 2.0 is a disaster and will continue to cost Millions and may not even operate. Federal Gov. is the problem. Are you awake yet!
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purana (@purana) reported@AussieWirraway 3+ month 3 different RSP's and still can't get NBN co to connect a FTTN service.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@blowingtom2 @SenSHenderson they also repealed the universal service obligations and the financial penalties for telstra not meeting them. now every time the power goes out, so do all the landlines*, then 4 hours later the mobile and nbn towers shut down. * yes we still have them, nbn not fit to replace
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Robert Wilson (@RobertW51136192) reported@Slav636 @ianclarkeAU True, but I lived in outer Melbourne all my adult life and we always had awful and expensive internet. I’ve moved even further out now, trying to escape people, and the NBN is life changing. Whether city people should be subsidizing us is a fair debate though
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Doug (@Doug39270057204) reported@Batman2242 And starlink actually works. Our nbn connection is garbage.
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Rayyan Ahmed (@ruhejanaa) reported@Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet I’m charged full price with no real offer. As soon as I get time from my busy life, I’ll be switching all my services.
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Ferrousoxide (@Ferrousoxi29174) reported@lesstenny Terdbull is full of ****. Just look at the failure of the NBN and Snowy Hydro 2.0.
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Nicole Lazarou🇦🇺🇮🇱✡️ (@nicole_lazarou) reported@QuentinDempster NBN sucks. Australia has third world internet. Starlink rocks. Loser.
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Abul Rizvi (@RizviAbul) reported@michaeljames947 Telstra is an 800lb gorilla. It was never going to be possible to keep them behaving properly. That was the case from day 1 when the govt & Telstra were at legal loggerheads. Then they took govt to the cleaners over the NBN saga.
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Kevin Metcalfe (@KevinMe49077436) reported@TheLucidyn @Batman2242 No, it was a very bad idea, the original OPAL idea was excellent, a public private partnership to lift rural speeds up to that of the cities and was costed at about $4 billion. Rudd screwed that up with massive mission creep and created the NBN.
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🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported@WheatWatcher @NBN_Australia Our router was supplied but does help when the router says there is no internet connection 🙄
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Leigh (@Leeroy1855) reported@olsod45 @BobBurn97207272 @R64862Rvan We are not America slick. That debt is all Labor's. When you announce major infra structure and I mean major! With zero funding put in place to fund it. As your arse is being shown the door. Which Labor does every time and requiring some else to find the money. Then your always going to be working from behind. We were debt free as Howard left office. Then along came Rudd with the NBN and Gillard with the NDIS. Announced with massive fanfare and zero funding. Granted Morrison and the idiot Turnbul didn't help either by throwing money at them. We are heading for a recession (we had to have) but you appear to have your head ensconced in a very dark place.
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💛 Teelo Bee 🐝 (@Teelo_Bee) reportedIm also not claiming it 100% never happened. Or that I was 100% wrong. As I’ve seen no real evidence to disprove this is false either. But if it wasn’t said directly in the BBN server I don’t wanna act like it is. Even if YouTubers and NBN devs supported it to be unintentionally.
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Umai NUTTERS (@Umai_NUTTERS) reportedWas going to shock those who wondered why ive been offline for a month after the last internet issue and go New Financial Year New Stream, but alas the weather decided it was going to flood where the NBN lines run. I can download... just, upload is dreadful so RIP