NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (77%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (3%)
- Phone (1%)
- TV (0%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Perth, Melbourne, Townsville, Sydney, Brisbane, Wollongong, Arumpo, Adelaide, Dubbo, Croydon, Long Forest, Holmesville, Warragul, Cairns, and Hobart.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Internet | 8 hours ago |
|
Perth
|
Total Blackout | 18 hours ago |
|
Melbourne
|
Internet | 1 day ago |
|
Townsville
|
Phone | 1 day ago |
|
Sydney
|
Internet | 2 days ago |
|
Melbourne
|
Total Blackout | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Mickamious (@MickamiousG) reportedWas there an issue with the 4G/5G network in Melbourne, Victoria today?? It seems as I got out of the CBD the network improved but within the metropolitan areas there was issues?? @Starlink at home seems to be operating fine - anyone have NBN issues?
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Tony Meman (@TonyMemandqvy) reported@cjoye Sell the NBN? Yeah because when we sold the electricity network, that worked out well for prices. Bringing CGT in line with tax on wages is going to be one of the fairest tax decisions made. Nothing will change otherwise businesses would have left for a tax haven already.
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John the Baptist (@JohntheBapt1ser) reported@ruicharadrius This is the most retarded tweet I’ve ever seen. A) falsely thinks WiFi is “the internet” B) doesn’t realise Aussie mobile coverage is some of the best in the world C) NBN is good now. My guess is your WiFi router is crap or too small for your house
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AusTubers 🇦🇺 (@AusTubers) reported(sorry, I couldn't resist taking a jab at @NBN_Australia) (please don't give us another 3 day outage mr nbn man, please)
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Kathy Mewton (@tatduckum) reported@thatreviewplace @MarkDiStef You were complaining about the budget not helping housing . It is And if you support ON / LNP you have no right to complain about debt / deficit Your side left Oz with over $1 T debt NDS in crisis Snowy blowout Inland rail , $45 B Robodebt NBN blowout $350 B AUKUS
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purana (@purana) reportedBeen trying for weeks now to get a NBN service (FTTN) connected for my mother. But TPG who she was with, and who she had service moved with just gave her the run around. They said it was provisioned, yet no DSL sync light and trying to get that resolved went in circles.
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Yvonne (@YBartolovic) reportedLots and sometimes can’t even get 1mpbs Not joking Not nbn though but still **** house
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msau (@msignau) reported@robb_j_m This of course ended up driving the total cost of the NBN through the roof as they had to take on copper lines that had not been maintained properly for over a decade & assemble a franken-network copper, fibre & HFC networks that had massive maintenance costs.
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RocK_M (@RocKM16827690) reported@fuIIcreamy @robb_j_m Nah sounds more like "Libs screwed me over but I'll blame NBN coz thats what Libs told me" issue since the poster is likely on the overpriced Wireless NBN which was half arsed on roll out That or just someone spouting **** to keep the whole NBN was a waste of money crap going
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Dayvd Allen (@DayvdAllen69876) reportedHome internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄
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John Cas (@moresunshine_1) reported@Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!
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Jonathan Wilson (@jfwfreo) reported@GamewithDave The only network connected devices I own are my Windows desktop PC, my HMD Pulse+ Android phone, my ISP-provided TP-Link router and my ISP-provided NBN FTTC NCD modem. I refuse to buy any of the "smart" crap.
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Kojrey (@kojrey_codes) reportedThis is the argument for the #NBN few predicted: 1) Spend lots of money to build a national broadband network. 2) Spend even more money to make it Fibre to the Premises (FTTP) by default. 3) Private competitor pops up and offers comparable service, in more geographies, with zero Australian govt money. ....But where some are now (4a) Private competitor drives out public investment (4b) Private competitor CEO becomes hyper-partisan & divisive AND THEN (4c) They decide to use almost-monopoly power to hold citizens hostage with price increases. Kevin07 may have saved us, even if he didn't know it at the time.
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Patrick Houston (@PetrucHouston) reported@news_australian No losers, we want Pauline. Stop trying to pave the way for the election fraud that controls this shitshow. Over 100%? Wtf does that even mean? Perfect NBN? Are you fkn serious? He’s a WEF globalist shill.
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Michael Millar (@mjmillar_1991) reported@tzk1810 100% there's some other kind of issue going on. I've been FTTN in a country town before and still able to pull 60 down. But if you really want good internet just drop NBN altogether and go Starlink. $75 100 down and nevwr skips a beat.
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Never vote LNP. (@LNPvoterfail) reported@derf17k LNP would have destroyed my Super given half a chance. As with NBN, NDIS, the car industry, refineries, environment.... Just **** right off @der17k
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Brian Loffler - #SeventhGenerationPrinciple (@jazzkat) reportedTerrible service from @NBN_Australia One of their field techs accidentally cut off our whole Strata building with a bad telecommunications patch next to the NBN Node. I told the tech (27hours ago) but they went home without fixing it. A Level 2 escalation has yielded nothing. Gr
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🌸Lynae 🟪⬜️🟩 (@lynaem88) reported@Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.
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Cdbrown (@BrowntownBrew) reported@WaveTheoryUK @robb_j_m Hopefully your area will be enabled for the free fibre upgrade and you'll actually get the proper nbn rather than the crap LNP rolled out.
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Kathy Mewton (@tatduckum) reported@Cranky_Old_Guy @aaronsmith I guess the huge debt Libs left , this will help . Explain how would you pay off the $1.2 B debt Libs left On top of that your buddies left $350 B AUKUS NDIS out of control NBN blowout Robodebt debt Snowy blowout $31 B Inland rail blowout I will wait for your solution
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Adam Turner (@adamjaytee) reported@NBN_Australia hey, so no update on an unplanned outage in 5 hours is actually insane, just in case you were wondering. Northcote area.
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The Jawnz 🇦🇺 🇺🇸 ✝️ (@TheJawnzz) reported@aussi3dutchman @robb_j_m I did. It was in my pocket all along. For an extra $100 per year. I can have 120mb/s anywhere I go. Cancel your NbN. It’s a scam. 👍
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Mary Spy (@mez_spy) reported@AjaxXanthe See if you can get extra mobile data from your provider. We had an NBN issue a couple of years ago & not sorted for more than 2 weeks. We could get additional data on mobiles or a dongle for home
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Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reportedThank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.
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Erick (@Erick0341) reported@KathleenWinche3 NBN, **** happens when you’re stupid.
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Pelli69 (@pelli_69) reportedanyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come
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Tone (@T0ne_aus) reported@HardwareUnboxed Have you tried on wired NBN? It's actually not too bad. (Tested Fortnite on iPad with the Xbox thingy that my son was trying)
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Baiaphilia (@baiaphilia) reportedWhat happened was what always happens when it's a project run by the government. It failed miserably, and went way over budget. The NBN was so bad I begged my provider to give me back my previous internet connection. But they couldn't because they forced them to shut it down.
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💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reportedI'm paying about $100/month for Optus/NBN, and lose connection at least twice a week for a few hours. Today I got a text from Optus saying that they're trying, apparently so far unsuccessfully, to fix what they helpfully called fault 754885. Anyone know what on earth this?
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Craig Phillips (@cuffs1971) reported@whereisaaron @robb_j_m @NBN_Australia That doesn't work with infrastructure. This only works in a production line environment where the fixed costs are spread over a higher volume produced. Infrastructure increase as the demand goes up. More people more lines, more nodes more exchanges, more costs. Its not fixed.