NBN Outage

Is NBN having an outage right now?

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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NBN problems in the last 24 hours

NBN Outage Chart

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Total Blackout

NBN Outage Map

The most recent outage reports and issues originated from Melbourne, Perth, Brisbane, Newcastle, Sydney, Kensington and Norwood, Oaklands, Adelaide, Stirling, Kelvin Grove, Elsternwick, Logan City, Central Coast, Officedale and Gold Coast.

Toowoomba Internet
Brisbane Wi-fi
Melbourne Internet
Perth Internet
Brisbane Internet
Melbourne Internet

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • AndrewW89846090 Andy_Downunda (@AndrewW89846090) reported

    @janr572 In a nutshell, Jan, it's @TurnbullMalcolm 's concept of a 21st Century data communications network to put Australia on the global technology map. Sadly, many believe he failed, big time! #NBN we're well down the speed list.

  • Kirsttie Kirѕтiе. (@Kirsttie) reported

    @Optus How can we go about activating Call Recall on our fixed line (As in calling *69 to find out who the last person who called was). Since we changed to NBN, Optus seems to have disabled the service. When we call it, it says 'operation has failed'.

  • Campbell98S Stephen (@Campbell98S) reported

    @AustralianLabor Should be also saying 'help us save the NBN' the libs have absolutely destroyed the hell out of it and ruined current along with future generations of Australians enjoying and benefiting from a digital economy

  • Grumpyoldwombat Fully Bionic Wombat 🇦🇺🏏 (@Grumpyoldwombat) reported

    @janr572 @NBN_Australia Fibre. Newest suburbs quickest most data transferred. Copper cable up to 80 years old. Slow speed. Oldest suburbs. Cable. Mixture of both but normally used by companies like Foxtel to deliver movies sport etc. Dying a slow death.

  • mrbishe Benny the Ball (@mrbishe) reported

    @FifieldMitch Good riddance to bad rubbish Next job, NBN lobbyist

  • ImClazzic GRIFFO (@ImClazzic) reported

    @NBN_Australia worst internet do not get it!!😡😡

  • stinkjel J Š (@stinkjel) reported

    @iiNet Hi Chris, tech support rang on thurs. On the phone for an hour. As soon as nbn came on, disconnected within 15mins

  • SstephenTT sT (@SstephenTT) reported

    @MKBHD @NBN_Australia @ScottMorrisonMP we need this net speed in Australia come on fix it! Don't be a an ass.

  • stinkjel J Š (@stinkjel) reported

    @iiNet Hi, it seems that turning it off and on works for 1 day, then again nbn disappears. Im paying for a non exisiting service as my nbn is down again!

  • Baronessa111 Baronessa111 (@Baronessa111) reported

    @InnesKay The NBN being totally crap.

  • SophieSocialist 💧 🌱SocialistSophie (@SophieSocialist) reported

    @DavidDonnelley @PaulFletcherMP @NBN_Australia @australian Same here in Nat Party heartland. Nov 2018 was due date for #NBN Feb April May June Now Sept!! Scared of its arrival now from all the stories an problems and mess ups and shut down. #WhatAMess #Imagine #FTTP !!! #LNPfail Bigly!!

  • travelphotos Travel Photos by Andrew (@travelphotos) reported

    @NBN_Australia Still expensive and slow compared to what I had before coming to Australia.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @leishaaa321 If that's the case then we really have to wait until the service becomes available in your place, Leisha. We as a reseller, have limited control over the NBN network including their scheduling system and manpower. (1/2) -Ed

  • Ratt_1972 Michael Podesta (@Ratt_1972) reported

    after 2 hours finally learn how to port forward my new nbn wifi router..now i can save my photos to my photo backup servicer no problems anywhere in the world,witout pc on .. — feeling blessed

  • AndrewWirski Andrew Wirski (@AndrewWirski) reported from Melbourne, State of Victoria

    NBN is more evidence that businesses organized by government always turn to shit.

  • Farquoff My Gender is Sockbat (@Farquoff) reported

    @janr572 Mine is freaking awesome because I have a damn good modem/router on my FTTN. My neighbour's have poor speeds, poor wifi and drop outs because they use the nasty ISP supplied modems. You get what you pay for. The NBN itself is rarely the issue.

  • DimSimCard Dimitri Karanasios (@DimSimCard) reported

    @Telstra My internets been dropping continuously since we got NBN so dont even think its from an outage...awaiting call on Monday from you guys for an update, have to wait till then before anything.

  • Shuddho77 Shuddhashil Dey (@Shuddho77) reported

    @Telstra Wow Telstra....i requested a move to nbn.... the nbn order is supposed to be connected next week ....and Telstra goes ahead and disconnects my phone and internet without even notifying me....and Telstra cant give me a resolution path to this until tmrw morning..amazing

  • Pctohs pato (@Pctohs) reported

    @rik I’ll have nbn in a couple days and I’ll come watch, picket wifi to shit

  • cold_shuga Katrina L. Hill (@cold_shuga) reported

    @Julzpreston I think it was an NBN time out issue. Everything fine now. I turned it off and back on again. For real.

  • lewcianci Lew C (@lewcianci) reported

    @NBN_Australia I'm a software developer and I can't even connect tonight to the NBN. Trying to get some work done to work on my startup but there is a fault with the NBN in my area. Crazy useless, exceptionally poor quality. Never happened with Telstra. Also somehow you don't have a status page

  • commiexcx Ray 🐑 (@commiexcx) reported from Central Coast, State of New South Wales

    Big **** off to telstra for somehow making my first gen nbn (fibre to the house baby!) slow as all hell

  • SirBreygon Brendan Clexa met Eliza 😍🥰🥐💙 (@SirBreygon) reported

    really getting tired of Australian internet this NBN that was supposed to make us keep up with the rest of the world is a piece of shit and having 3 governments change the plan has just turned it into a *********** I just want to stay connected to servers

  • SmiddySJ Slayz (@SmiddySJ) reported

    @iiNet you guys are absolutely horrible I have never had worse internet in my life, the previous internet I had was only ADSL and my online games on PlayStation were playable without much to no lag and now that I am on NBN it has been a disappointment...

  • itsrenatak Renata (@itsrenatak) reported

    Most internet plans on NBN with different service providers are unlimited downloads and not a lot of plans are these days on restricted GBs as they are open plans. If you were on a restricted GB plan you would be careful what you did on your laptop.

  • Hobson4Choice Hobson (@Hobson4Choice) reported

    @janr572 If you want it connected yes. They shut down copper 500 days after they fire up your area on NBN.

  • bmbmoto45 Bruce Andrews (@bmbmoto45) reported

    @TurnbullMalcolm @zalisteggall @NStottDespoja Get lost u loser we are sick of the sight of u, your just an embarrassment to the Aussie people & the worst PM this country as ever seen I personally would love to stick my useless modem up your arse for your FTTN change to the NBN I now have an internet comparable to dial up

  • caitlen LizzieBee (@caitlen) reported

    My @NBN_Australia has died. IT IS THE GROUP STAGE OF @DOTA2 TI9. This is so awful. I'm tethered to my phone with has between 1-2 bars of reception but lots of data.

  • romina2109 Romina Aquinchay (@romina2109) reported

    @Foxtel @Telstra @NBN_Australia Fix the cable outage in my area (2036). Companies need to talk to each other to resolve this. Fix dates keep moving. Maybe fixed on Tuesday. If I was running a business from home I would be stuffed.

  • sin_de_siecle Dorian ⚧ (@sin_de_siecle) reported

    @a_bebop Which would be less of a problem is Turnbull hadn’t also gutted the NBN, haha. We might’ve all had decent internet! But NOOOOOPE.

  • petergaskin814 Peter Gaskin (@petergaskin814) reported

    @stefancaliaro What a load of crap. We have just replaced the Telstra monopoly with an NBN monopoly

  • RobertA888888 Robert Anderson (@RobertA888888) reported

    @FifieldMitch Well may you say the NBN is fit for purpose, because you are unfit for service.

  • Dan891 Dan (@Dan891) reported

    Geelong are getting more calls then the NBN complaint department #AFLLionsCats

  • Marlsclayfield Marlene Cameron @MarlsClayfield NO threads please (@Marlsclayfield) reported

    @greg_hates_twit @TeamAlpha3 @MissHissyKat @MLoParis @AmberX994874 @1Swinging_Voter At 2 pm Telstra had me sorted ..NBN still working in Street ..at 6 pm checking phone ..no Landline ..again ..they did something in 4 hrs ..today gone again, they tell me outage for 48 hrs ..I’m not doing anymore on it today, need to remain on the right side of mental 🤪🥵😜

  • TAJgarou ON | Taj Garou (@TAJgarou) reported

    @Somniacs Had similar problems when I got NBN at my place. Mine uses HFC technology and noticed during peak times I get lag spikes now and then. But after let's say 10pm the connection gets better. I did make some changes to the PS4 connecting to the internet which also improved a bit.

  • cup_high Mondo Ray (@cup_high) reported

    @BaronBlacky There is still plenty of rats that need to be flushed , we got some big issues to deal with and they got to be gone , NBN , Submarines , Water , Power , messes created by fools that are a noose around our collective necks #auspol

  • KennedyCreek1 StuartB@KennedyCreek (@KennedyCreek1) reported

    @Telstra Received many and varied answers Jo but none that have resolved anything. NBN service OK (they came to check and test yesterday). Waiting on consultant to call today (from previous conversations that would suggest a call during the week sometime)

  • inhal_e_xhale Queen Dej (@inhal_e_xhale) reported

    Literally do not care about their customers at all. Worst internet provider experience I've ever had @DodoAustralia #nbn

  • JoanBloggs Joan (@JoanBloggs) reported

    @fredcuy1 @prudinx @WhistlingWhist @CandiceJodrell @melanchomical @Kynes3 @suzanne_cass @GregChinery @kim_b_best @emlafudd @Crankie58 @twtrrr @ruckusman1999 @motorcymick @VacuousNess @Left_in_Limbo @thebrewerchef1 @MurraySmythe @toecutter789 @BA_Hore91 @elee_bella @danteruker @elliemail @MsVeruca @ricklevy67 @lubiephil @LesStonehouse @lhommedev @RichardTuffin @ScottMorrisonMP @AustralianLabor Yep & when we did, it all functioned efficiently. Every service that's been privatised is now inefficient, expensive & extortionate. If Telstra had never been privatised, for instance rollin out NBN FTTP would have been as efficient as NZ. Everything LNP touches turns to shit.

  • nona80_swanette Nona Rose (@nona80_swanette) reported

    @Telstra The 1st tech looked at it and said he couldn’t fix it & rang Telstra to book in the next tech. The 2nd tech came to install the NBN & wasn’t told about our problem. The third tech was told we needed an extension installed. We don’t even have a dial tone so that’d be useless.

  • nona80_swanette Nona Rose (@nona80_swanette) reported

    @Telstra <<< me, then they ring back and have miraculously found someone who can come on Saturday (today) and they show up with a job description of putting in an extension for a cost of $320! THIS is why you shouldn’t outsource your customer service. We’re meant to have NBN already >>>

  • roberthulands Robert Hulands #NotMyPM (@roberthulands) reported

    Wow Mitch, that went down well. Maybe you should have just slunk out the back door and on to your next rort. You are not only an evil, useless prick who has stuffed the ABC and the NBN but you are also an unatractive IPA tool who was put there for that purpose. Good riddance.

  • digitalFTTP 💧digital💧 (@digitalFTTP) reported

    So you not going to be around to answer to ******** up of the NBN. What the LNP have done to the NBN is unforgivable.

  • HappyGoRoxyDog roxy roxy (@HappyGoRoxyDog) reported

    @emorts @exetel It’s depending on the type of problem, the responsibility is @exetel, @NBN_Australia or @Optus. Once settled, the problem probably won't back until next year.

  • PvshingBack Joe (@PvshingBack) reported

    @InnesKay @TurnbullMalcolm @zalisteggall @NStottDespoja Onya Kate this tweet should be on top of the replies. If I could I would make Turnbull work in an nbn support call centre in India. He'll quickly learn what people think of him.

  • 000glr GR (@000glr) reported

    I get what you are saying but if you look into the history here it happens a fair amount and always takes time to be fixed. I hope NBN won’t be as bad as this.

  • Minimum_Max Wealth and Hellfare (@Minimum_Max) reported

    @DavidLeeRitter @EAhunbay @ATabarrok Stakeholders: governments do not have to increase costs in order to provide profit (why privatisation always fails). Timeline: governments can enact projects that will not show returns for decades. The biggest problem governments face is pro-corporate capture: e.g. the NBN

  • dharmfy Dharmaveer Singh (@dharmfy) reported

    Always need a netgear router on top of the Optus Huawei router. Ditched ADSL2, and moved to fixed wireless. Not interested in NBN Cable shit.

  • AndrewIanWilson Andrew I Wilson (@AndrewIanWilson) reported

    My NBN connection is down. The isp help desk, said they would send someone out on Saturday. We both laughed and laughed. Good times.... #NBN

  • vivapokey vivapokey (@vivapokey) reported

    @GWShark131114 Well I can’t stream because of NBN issues and I want to finish Billions on stream and I can’t do that yet so SOMEONE has to do it. Stream Billions, Sharky!

  • pixieterror Your Dad Calls Me Daddy Two (@pixieterror) reported

    @NBN_Australia We've been dealing with support yesterday and today and still haven't gotten anywhere

  • wuckfhistle Wuckfhistle (@wuckfhistle) reported

    @Telstra experiencing a 40% drop in profits, news blames NBN... I blame the appalling customer service provided by overseas call centres, driving customers away in droves.

  • helen_it Helen Jacobsen #anotheraussie #notabot (@helen_it) reported

    @BlotReport @Kander52556091 We geeks knew *years* ago that NBN was crippled to protect Foxtel's cable video delivery subscription service and to give Telstra maximum benefit per dollar spent on it.

  • EurekaFamily Linda Reeb (@EurekaFamily) reported

    @eleaud @slamup Well, NBN is shit! 🤪

  • annbag2 💧Ann Sproule (@annbag2) reported

    @Telstra I have been connected to the NBN FTTP for at least 3 yrs. My Modems keep dying. Connectivity reliability is crap. I have been paying for premium speed. Telstra customer for nearly 30 years. FML.

  • reinventionfail FRACT Finder 🇦🇺🔎 (@reinventionfail) reported

    @paulinehollywoo @FifieldMitch And doing nothing to help Australia Post shop owners from going broke, whilst the Government banked a $140,000,000 + after tax profit! Ministerial Fail before you talk NBN!

  • muppetdad muppetdad (@muppetdad) reported

    @MarkMcGowanMP next election: WA needs its own fast broadband network. Better than the NBN. Connect us to Asia. Expensive but industry needs it so badly.

  • Onthefritz91 fritzanator91 (@Onthefritz91) reported

    @NBN_Australia @TechManPat I've had more problems with nbn in 10 months then 15 years with adsl

  • MissHissyKat Cateena (@MissHissyKat) reported

    @Marlsclayfield @MLoParis @AmberX994874 @1Swinging_Voter I have friends having similar problems. NBN has not changed a thing for us. Often slower & no better. 🐵

  • vivapokey vivapokey (@vivapokey) reported

    So there was a big NBN outage in my area which was causing issues. According to @Aussie_BB it’s been fixed but I still have no connection. Apparently an NBN technician is coming out on Monday to check it out so streams on hold till this can get sorted 😞