NBN service status: outage reports and connection issues
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Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (75%)
- Wi-fi (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Melbourne, Perth, Brisbane, Adelaide, Warragul, Arumpo, Cairns, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, and Toormina.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 2 hours ago |
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Sydney
|
Internet | 2 hours ago |
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Melbourne
|
Internet | 2 hours ago |
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Perth
|
Internet | 3 hours ago |
|
Brisbane
|
Internet | 9 hours ago |
|
Melbourne
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Bulldogs57 (@Bulldogs5711) reported@MarkoMatvikov There is no doubt Libs are to blame for our debt Federally Left Oz with a $1.2 T debt Blowout in NBN Blowout in inland rail Blowout in Snowy Blowout in robo debt AUSKUS Blowout in NDIS Closing of refineries & CPS. Clear evidence of what ALP has to do to fix the Lib mess
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anthony, underclass prole cat, edwards (@anthony45052793) reported@THATS_RIGHT_YA @robb_j_m nbn fixed wireless made me pay for 50mbps plan if i wanted to get 25mbps <two mbps faster than the adsl service it replaced> for 4 years, if i dropped to the 25mbps plan would deliver 12.5mbps. took them 6 years to deliver the 100Mbps plans they promised at launch.
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M (@imboudee) reported@THATS_RIGHT_YA @robb_j_m I doubt that’s a problem with the NBN infrastructure and perhaps more to do with your provider (TPG). I’m not sure what a 20 cm network cable has to do with much. At gigabit speeds I’d suggest a Cat7 network cable, to be sure to be sure. They’re fairly cheap nowadays.
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Communal Noodle (@Communal_Noodle) reported@eevblog @Aussie_BB NBN = No Bloody Network.
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GR (@larrikinstreak) reported@robb_j_m NBN is free, the ISP is where the charges are and believe it or not it's customer support is why it costs much. The infrastructure costs are not the big cost.
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zagundo (@zagundo) reported@NBN_Australia can we please get an update on the ongoing outage affecting Paddington, NSW, 2021? Has been over 24 hours now.
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RocK_M (@RocKM16827690) reported@fuIIcreamy @robb_j_m Nah sounds more like "Libs screwed me over but I'll blame NBN coz thats what Libs told me" issue since the poster is likely on the overpriced Wireless NBN which was half arsed on roll out That or just someone spouting **** to keep the whole NBN was a waste of money crap going
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Con! (@c0n_AU) reported@ItsMissShorty @robb_j_m When people refer to NBN/Internet as “WiFi” they’re absolutely Luddites or just too lazy to know what they have/need and don’t deserve any help from those who might.
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Berry Straw 🍓 (@ddnnddc) reportedACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.
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The Guru’s Wife (@TheGurusWife1) reported@robb_j_m NBN is unreliable in my area. I have Starlink $139 AUD per month Starlink is the only reliable service here
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daniel (@daniel647543) reported@techAU @robb_j_m It didn't work for everyone. I'm 1.5km by road from my exchange and yet everyone here has ****** wireless NBN, which manages to be both more expensive and slower than Starlink, with somehow higher pings than sending a signal to space and back. Everyone has Starlink here now.
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BluntHonesty 🇦🇺🤝🇮🇱 (@BluntHonesty4) reported@trsrpc Because the NBN rollout is a god damn joke and embaressment to the country.
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Michael Brennan (@Michael44814776) reportedNo, nbn has cost far more due to LNP. LNP original costing: Promised $29.5B (2013 election); revised to $41B in Strategic Review. The evidence is that in the caucus , as detailed in Turnbull’s book, Abbott simply wanted LNP to be contrarian about nbn. They stopped the fibre rollout and replaced it with copper. At the time, LNPs message that nbn would go over budget was favoured due to a complicit media. For instance, when the ABC science editor did a comprehensive comparison between labour’s FTTP and LNP copper, the report was spiked until after the election, due to ABC management wanting to appease LNP. Then, under LNP, ABC did not have a science editor. Consider the subsequent dearth of reporting by ABC in following years about the biggest infrastructure project ever. Consider that Turnbull appointed a former business associate to be chair of ABC whilst a Director of NBN snd whilst a ceo of a supplier to NBN with a $100m contract for design and fabrication of copper based distribution boxes, which have subsequently been removed. So there is no surprise that the public were force fed the line that all that glitters is copper. The reality set in when the deterioration of the copper network became apparent to punters. The cost of NBN is now at approx $50B with $54B to 2030 to due to the replacement costs of LNPs copper systems with fibre. So Abbott and Turnbull cost the country many billions not to mention the years of misery and lost productivity by prolonging the copper network.
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Communal Noodle (@Communal_Noodle) reported@eevblog NBN stands for "No Bloody Network" sometimes.
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Candace Tomlinson (@aukuschampion) reported@EnergyWrapAU That’s okay, the NBN is the most expensive internet on the planet. The NDIS is the most expensive support scheme for disabled people on the planet. But Australians can afford it! Can’t you? Journalists surely can, why else wouldn’t they complain?
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Dodgy Looks (@LooksDodgy) reported@robb_j_m Live out bush and had Satelite NBN - absolute crap - $89 pm. Telstra signal - absolute crap - $74 - 50Gig - pm. Swapped - Starlink - perfect internet and wifi calling - $139 pm - unlimited. Downgraded sim card to a cheap telstra operator - $25 pm. So total internet and phone went from $163 to $164 pm. That extra $1 quadrupled the speed and reception!
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Arron (@Arronkt) reported@robb_j_m I was that happy with the FTTN NBN I had I went with Starlink when it was available in my area in November 2021. I know I can now get FTTP , but I put up with an ordinary service for for a long time and can’t be bothered changing.
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IdnoSports.com (@IdnoSports) reported@Ryandally08 It’s not the only thing ONE NATION will shut down. The 1 billion dollar Great Barrier Reef scam will be on the agenda as well. And I would be taking action against the nbn roll out that has blown out to billions more than ever explained take them to court
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Wesley Van Der Wit (@aussi3dutchman) reported@TheJawnzz @robb_j_m You were on a **** deal you can get 100mb/s NBN for $500/year. Shop around, look for deals.
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Graham Heathcote (@larry_the_van) reported@wilburston @robb_j_m $110 per month is more expensive than most NBN plans - unless you’re out of NBN range and need satellite, Starlink will never be better - it’s physically impossible.
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Darren (@DoodyDarren) reported@comical_engr @EnergyWrapAU And the NDIS was created only a couple of months before the Abbott government was elected. The NBN had actually reached target per premises cost just as Abbott/Turnbull “paused” it. Their MTM system was ******** up.
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Ian Richards (@IanRichards8) reported@robb_j_m Terrible internet access, NBN stands for NO BLOODY NETWORK
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jagdtigger (@panzer_VI) reported@eevblog If that is the mobile plan you bought, TBH it was to be expected. Every NBN customer in that same are is looking for an easy temporary solution......
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Majyqman (@Majyqman42) reported@larrikinstreak @robb_j_m The ISP pays a significant portion of the price of a service to NBN. I don’t know where you pulled your **** from to think it was free, but perhaps go fling it somewhere else.
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💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reportedI'm paying about $100/month for Optus/NBN, and lose connection at least twice a week for a few hours. Today I got a text from Optus saying that they're trying, apparently so far unsuccessfully, to fix what they helpfully called fault 754885. Anyone know what on earth this?
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ComputerGoBrr (@ComputerGoBrr) reported@Teadaxs @robb_j_m The vast majority of third world internet infra is way better than nbn, perhaps a poor comparison
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Craig Gardiner (@cwgardiner) reported@telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.
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Josh (@JoshJPD9) reported@NBN_Australia whats up with the all day outage in 2138 NSW??? All bloody day it's been out. Fix it ASAP PLEASE!
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Stew Harris (@sjharris) reportedHey @Aussie_BB, why have you charged me today for a cancelled NBN service????
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King Neptune73 (@bartoni73) reported@Telstra @NBN_Australia when is my internet going to be fixed? I have been awaiting resolution of the issue since March 3, 2026. I have had 6 appointments cancelled because you allege you fixed it remotely! That’s BS!😡😡😡😡