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NBN Outage Report

Why is my NBN service not working?

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If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Melbourne, Sydney, Brisbane, Parramatta, Ashfield, Logan City, Adelaide, Ocean Shores, Perth, Gold Coast, Toormina, Junee, Portarlington, Geelong, and Thirlmere.

CityProblem TypeReport Time
Melbourne Internet 4 hours ago
Sydney Internet 10 hours ago
Brisbane Internet 11 hours ago
Melbourne Wi-fi 13 hours ago
Sydney Internet 16 hours ago
Brisbane Internet 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • whimsical523456
    Whimsical🇦🇺 (@whimsical523456) reported from Melbourne, Victoria

    @JEChalmers You aren't creating any new private sector jobs. You aren't even investing in the private sector with public companies anymore. The last one was the ****** NBN a full generation ago now. ***** sake! Found some ******* publically owned companies and show you actually ******* support growing the economy. AND GET RID OF CGT AND INCOME TAX! Hike the GST if you need to keep the revenue the same.

  • WarrenMoney
    👻 Warren Money 👻🎸🇦🇺🎬🍿🎃🏚️ (@WarrenMoney) reported

    @Cam_M_Caldwell The coalition is the ones that got us in this mess by closing down the refineries. Dont play the hero card because you once could be the villain. Thanks for ruining the nbn rollout and making it cost 4 x the price. *********.

  • lRagingI1
    𝚁 𝚊 𝚐 𝚒 𝚗 𝚐 (@lRagingI1) reported

    @MalFPS_ Australian internet isn’t bad anymore. Your probs still on fibre to the node. Gotta search your address on the nbn site and get that free fttp update

  • jotepPdT
    JAY ☘️☘️☘️ (@jotepPdT) reported

    @Telstra will Telstra or NBN compensate us for the trouble? your mobile network back up is not working. i have a work to do and can’t do anything because of my internet.

  • jotepPdT
    JAY ☘️☘️☘️ (@jotepPdT) reported

    @status_is_down @VodafoneAU mobile network is always very weak along Parish Street and Harvest Street in Elara Marsden Park. Now NBN is also down in MP, and Vodafone is very unreliable.

  • Prowerock1
    peter rowe (@Prowerock1) reported

    @Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.

  • Blakestar27
    Blake Harris (@Blakestar27) reported

    @NBN_Australia idk if this is an NBN issue or my ISP issue but since about Tuesday my internet witch has FTTP all of the sudden became slow and I can’t even look up anything sometimes and my internet hasn’t been like that since I got FTTP.

  • Loza7691
    Loza (@Loza7691) reported

    @NBN_Australia Another “unplanned outage “ in Montmorency area, I really don’t think we are getting value for money. NBN is either very slow or down 😡

  • trickyidnego
    Millicent Bystander (@trickyidnego) reported

    I look at this guy and all I see is rorted ****** internet. We have such poor leaders in Australia that they cant even recognise how basic, how integral, stuff like the nbn is to Australia. Still fixing yr mistakes, so stfu

  • KitCarnage
    Kit (@KitCarnage) reported

    A little make up stream before the planned NBN outage? What could go wrong?

  • lRagingI1
    𝚁 𝚊 𝚐 𝚒 𝚗 𝚐 (@lRagingI1) reported

    @MalFPS_ Australian internet isn’t bad anymore. Your probs still on fibre to the node. Gotta search your address on the nbn site and get that free fttp update

  • captainjujubean
    Julian (@captainjujubean) reported

    @Borindas_Lament @pikey14 Like the NDIS or the NBN or Snowy were "costed"? They seem to be the only party talking about actually reducing spending, fraud and waste. Like all parties they will over promise and under deliver but at least they are raising these things as actual issues

  • trickyidnego
    Millicent Bystander (@trickyidnego) reported

    I look at this guy and all I see is rorted ****** internet. We have such poor leaders in Australia that they cant even recognise how basic, how integral, stuff like the nbn is to Australia. Still fixing yr mistakes, so stfu

  • captainjujubean
    Julian (@captainjujubean) reported

    @Borindas_Lament @pikey14 Like the NDIS or the NBN or Snowy were "costed"? They seem to be the only party talking about actually reducing spending, fraud and waste. Like all parties they will over promise and under deliver but at least they are raising these things as actual issues

  • captainjujubean
    Julian (@captainjujubean) reported

    @Borindas_Lament @pikey14 Like the NDIS or the NBN or Snowy were "costed"? They seem to be the only party talking about actually reducing spending, fraud and waste. Like all parties they will over promise and under deliver but at least they are raising these things as actual issues

  • Billyy39678102
    Billyy (@Billyy39678102) reported

    @CatherineD42535 @VDejan0000 ******* stupid question. Of course we should. Nbn, snowy hydro and reduction in hecs debts. All wasted money. Let’s have a government oil and gas company and refineries. Owned for the people. Economic ideology has failed the Australian people. Time to be pragmatic.

  • KitCarnage
    Kit (@KitCarnage) reported

    A little make up stream before the planned NBN outage? What could go wrong?

  • whimsical523456
    Whimsical🇦🇺 (@whimsical523456) reported from Melbourne, Victoria

    @JEChalmers You aren't creating any new private sector jobs. You aren't even investing in the private sector with public companies anymore. The last one was the ****** NBN a full generation ago now. ***** sake! Found some ******* publically owned companies and show you actually ******* support growing the economy. AND GET RID OF CGT AND INCOME TAX! Hike the GST if you need to keep the revenue the same.

  • Billyy39678102
    Billyy (@Billyy39678102) reported

    @CatherineD42535 @VDejan0000 ******* stupid question. Of course we should. Nbn, snowy hydro and reduction in hecs debts. All wasted money. Let’s have a government oil and gas company and refineries. Owned for the people. Economic ideology has failed the Australian people. Time to be pragmatic.

  • linzoconnor
    Lindsay (@linzoconnor) reported

    @eamonhamilton Ahhh... I confess, that makes things easier. I mean, fuel is 50c/L, everyone has a B-21, NBN works, no stupid cold weather, force design whatever I want, F1 is on FTA.... Ahhhhhhh

  • whimsical523456
    Whimsical🇦🇺 (@whimsical523456) reported from Melbourne, Victoria

    @JEChalmers You aren't creating any new private sector jobs. You aren't even investing in the private sector with public companies anymore. The last one was the ****** NBN a full generation ago now. ***** sake! Found some ******* publically owned companies and show you actually ******* support growing the economy. AND GET RID OF CGT AND INCOME TAX! Hike the GST if you need to keep the revenue the same.

  • Loza7691
    Loza (@Loza7691) reported

    @NBN_Australia Another “unplanned outage “ in Montmorency area, I really don’t think we are getting value for money. NBN is either very slow or down 😡

  • callejap
    Patricia (@callejap) reported

    NBN has been down in my area all day. Time to get rid of #nbn and connect to my providers 5G

  • captainjujubean
    Julian (@captainjujubean) reported

    @Borindas_Lament @pikey14 Like the NDIS or the NBN or Snowy were "costed"? They seem to be the only party talking about actually reducing spending, fraud and waste. Like all parties they will over promise and under deliver but at least they are raising these things as actual issues

  • tea_and_sleep
    pharos (@tea_and_sleep) reported

    @taipan168 @retrobike_c16 Not quite as bad as Abbott saying we don't need fttp NBN because people will just use it for Netflix

  • SEATO_rvlt
    S.E.A.T.O._rvlt 🇦🇺 (@SEATO_rvlt) reported

    @PaulineHansonOz @GreensAU2 Pauline, you should have seen the corruption when NBN kicked off. I worked in scope, design , construction, activations and repairs. I’m bound by NDAs but **** that. I’m sending you a letter that will upset a lot of people. I’m tired of playing nice.

  • Blakestar27
    Blake Harris (@Blakestar27) reported

    @NBN_Australia idk if this is an NBN issue or my ISP issue but since about Tuesday my internet witch has FTTP all of the sudden became slow and I can’t even look up anything sometimes and my internet hasn’t been like that since I got FTTP.

  • Prowerock1
    peter rowe (@Prowerock1) reported

    @Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.

  • TheMontablac
    Montablac (@TheMontablac) reported

    @MakoFukasame poor NBN guy, hated by all

  • Phi_AU1
    Phi AU (@Phi_AU1) reported

    A Direct result of the ALP gutting of the NBN. And they wonder why I'd never vote for them. Still on the same HFC I was on 10 years BEFORE the NBN. Now I get multiple dropouts a month due entirely to infrastructure that should have been fibre for YEARS.