NBN service status: outage reports and connection issues
Why is my NBN service not working?
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If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (74%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Melbourne, Brisbane, Sydney, Perth, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, Junee, Portarlington, Geelong, and Thirlmere.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 13 hours ago |
|
Melbourne
|
Internet | 16 hours ago |
|
Melbourne
|
Internet | 16 hours ago |
|
Brisbane
|
Internet | 17 hours ago |
|
Melbourne
|
Internet | 18 hours ago |
|
Melbourne
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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marvin murdon (@MMurdon74801) reportedNDIS needs a royal commision and total revamp , never fit for purpose another back of an envelope idea from Labor , like the NBN
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Phi AU (@Phi_AU1) reportedA Direct result of the ALP gutting of the NBN. And they wonder why I'd never vote for them. Still on the same HFC I was on 10 years BEFORE the NBN. Now I get multiple dropouts a month due entirely to infrastructure that should have been fibre for YEARS.
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Ky Broome (@KyBroome35) reportedNow almost 5 hours into NBN being out for an unknown reason... Pretty pathetic tbh As such videos of Trade Targets and Team Reveals might be slow and late getting out
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Brettme (@Brettski_aus) reported@mark16pg If it was up to Turnbull, we would have had a working NBN. Lucky we listened to the other ********* and ended up with the **** show we have now.
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iliketowastemytime (@Au_Fraser) reported@padders001 @LdogExtreme ***** how ******** is coles and woolies supply dominance a failure of the government? they should fine them more right? imagine if the libs werent ******* retarded and actually managed to put a decent NBN in for one and itd be ******* done by now, let alone NSW corruption
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Nick (@Explosive_Nicka) reported@ThomTommyTomtom @pcet2022 @Leo_Puglisi6 Clearly you've never studied economics. If you're citing NDIS, NBN, and AusPost as successes, you don't know what success is. The duopoly and the Grns are complicit in the big govt bloat, big govt is the antithesis of creativity and productivity; pillars of successful societies
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feliz navidud (@DesignedToFade) reportedThe @NBN_Australia > Service Provider must be one of the worst customer experiences there is. NBN are the issue when there’s an outage, customers aren’t able to talk to NBN for info, and service providers give vague information to customers because they aren’t kept informed.
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The Sentient Eye Brows of John Winston Howard (@DimTimWilsonMP) reported@macsween_prue @AlboMP @AustralianLabor To be fair Prune McBiasedBitch, the nbn AND NDIS were legislated under the dying days of an ALP government, but initial implementation were left to an incompetent *********** of successive coalition fuckups masquerading as government, which then left the damage for ALP to fix
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jethro4445 🦉 (@cornhuskerj) reportedSo last week @Telstra rang out of the blue to ask if I had requested to change my nbn to another provider as they had received an order to transfer my service. I said no and the agent said okay he’d cancel the transfer order Then on Friday I received a message
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Maarten 1947 *One Man's Opinion. (@Maarten1947) reported@19Andy7o Never, when the ALP is concerned they are never at fault it is always everybody else fault. They introduced NDIS,NDIA, NBN, Voice,the list is endless however always remember it is not their fault!
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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Chad (@OTheChad) reported@MarkoMatvikov Last time I was with them it was a challenge to escape, so I never went back, I had a bad experience with canceling Vodafone too. With Aussie they are good but still have to deal with the NBN monster 👿
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SamZawsum (@SamZawsum) reported@SchadenfreudeA3 When the nbn trench crew were here, I offered them cuppas and took down a big jug of iced water and cups
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D_Shaw84 (@Shawzus84) reported@DrunkAt12 @OMGTheMess LOL nbn was required. Dont ******* mention starlink, the latency is far higher and hardwired fiber network is far more reliable.
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Peter Patrick (@PeterPatri67891) reported@pikkkkaro The wifi will only improve if the internet connections are better. So the problem is the nbn network cable & fibre optics not the wifi.
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BigBoatBruce (@bigboatbruce) reported@LambDownUnder @james00000001 If you trust private business in a non competitive situation you are essential stupid. If there’s a monopoly service it’s a ripoff in the hands of private business. You must know that. NBN is a national infrastructure requirement for a civil and successful nation.
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🦺 Benedict Harris (@benedict303) reported@Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India
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****** (@Yarrahbunjyil) reported@AlboMP And if Telstra were repairing lines in the bush instead of letting them rot while they "roll-out the NBN", I might even take advantage of it. But they're not, so the Service Agreement isn't being honoured, the TIO won't do anything, & no one gives a damn. So thanks for nothing!
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Loftwah (@loftwah) reportedWe pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra
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peter rowe (@Prowerock1) reported@Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.
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Kim Bickley (@somesomm) reported@DodoAustralia how long is the NBN outage in Newcastle East expected to last?
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anthony, underclass prole cat, edwards (@anthony45052793) reported@Aitch_El i had to get starlink internet because NBN co removed the backup generator from local fixed wireless tower, replaced it with a 4 hour battery. landlines go out as soon as power does, mobile lasts about 5 hours. after flood people were breaking out old CB radios to organise help.
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JoeKing (@JoeF_ingKing) reported@ruicharadrius The government did the same thing that Biden / Harris did in USA... They promised "fast NBN" but didn't do ****. They could have just provided us all with Starlink set ups for a LOT cheaper... They could have paid for our monthly connection fees and STILL saved money.
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Maarten 1947 *One Man's Opinion. (@Maarten1947) reported@19Andy7o Never, when the ALP is concerned they are never at fault it is always everybody else fault. They introduced NDIS,NDIA, NBN, Voice,the list is endless however always remember it is not their fault!
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Brett Young 🇦🇺 (@MrBMYoung) reported@SocialPiranha3 Exactly! The power to the computer/NBN etc is running fine but pretty sure the power point I use for the sandwich maker is still out! Damn!
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Benjamin Bavea (@BBavea) reported@KendallJenner Optus struggles to cover here too. It isn't as bad as Vodafone, but it doesn't seem to have any better signal than Telstra & they're like double the price. It's in the small hours of the morning when signal drops. One NBN fibre connection between 150 struggles.
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Denise Difficult-Shrivell (@deniseshrivell) reportedRemember when they all lied about the NBN? The ABC chief tech reporter was gagged from telling the truth! And that’s just one issue! #auspol
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Some Bloke in Oz (@Someozbloke) reported@alreadyfurious @deniseshrivell Ive never had an issue with Starlink and weather...yes latency slowness...i also have had more outages with NBN than starlink.
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Vic (@ImVicLoLagain) reported@mrru5s3ll @LCHF_Matt @pikkkkaro this is the only decent explanation for what he said that could make sense. the only other way is if his NBN is unstable. because if you have a gigabit connection you need a router capable of it and they all have fine wifi by aus standards , which I would argue is **** but w/e
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💧☘️Rhona - Bluesky: rhonae (@bensab3) reported@james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor