NBN

NBN Outage Report

Why is my NBN service not working?

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NBN Outage Chart 11/25/2025 05:55

November 25: Problems at NBN

NBN is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Will NBN compensate me for the outage?

The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Canberra, Perth, Brisbane, Greenmount, Adelaide, Gold Coast, Gawler, Melbourne, Cape Jervis, Balwyn North, Stanmore, Darwin, Lowood and Ballarat.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaCanberra Internet
AustraliaPerth Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaBrisbane Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Flasheart88 Arthur (@Flasheart88) reported

    @kirstinferguson @NBN_Australia I like that whether it’s an issue with my NBN bill or the ATO, it all seems to be solvable with the purchase of Amazon gift cards

  • DampSquibba 💧Dwight Farquhar (@DampSquibba) reported

    @PaulFletcherMP All you’ve delivered is corruption, rorts and a slow death from coal. Oh, and a **** copper wire NBN too. #LNPfail

  • JordanRenouf J//R (@JordanRenouf) reported

    @PaulFletcherMP We didn’t have a NBN plan when they were in government…their plan was fibre to the home for all. You’ve delivered a mostly copper network full of frailty and failure. Also for a government addicted to debt I wouldn’t worry about how to pay for things…maybe stop the rorts?

  • JohnDraw1969 John Draw (@JohnDraw1969) reported

    @PaulFletcherMP Thought you'd like to know that our phone doesn't work properly ever since we connected it to your NBN and last night, while doing maintenance work, your NBN people managed to disconnect our house entirely. So yeah, take your sanctimonious nonsense and shove it.

  • kjk0406 Kate jk proud Victorian (@kjk0406) reported

    @PaulFletcherMP @AlboMP @NBN_Australia Just as well no one wants to read your crap Fletch. It's a stretch to say the least. Bit of rain and the non-state of the art NBN just shuts down out there in the FTTC. crap.

  • Jason_Restante Jason Restante (@Jason_Restante) reported

    @VickiPlatt5 @SpudBenBean And money is one thing that a currency-issuer can never be short of. Anything that can be resourced can be financed & there would have been no trouble resourcing fibre to the home. The LNP obviously didn't think we deserve first-rate NBN, because money was never the really issue.

  • LitaGillies Lita Gillies (@LitaGillies) reported

    @PaulFletcherMP the NBN is slow

  • steph_brown_aus Steph 🅢 💉💉💧 (@steph_brown_aus) reported

    @PaulFletcherMP Load of garbage. The destruction of the full-fibre NBN has set us behind other countries by a decade and will end up costing us magnitudes more. Your party are criminal.

  • twinfold No faith in humanity (@twinfold) reported

    Labor's pledge to fix the #nbn is a great start, but you know what'd be even better? Removing the artificial 50Mbps max cap on upload speeds. The network is capable of fully synchronous bandwidth, so remove the caps & let the #bandwidth run wild. #auspol

  • kathyrichardson Kathy Richardson (@kathyrichardson) reported

    @PaulFletcherMP I have had to abandon the NBN satellite for Starlink. The horrible speeds, latency, weather issues & lack of data were appalling, & there were no plans to fix it. Now my rather large monthly internet fee goes to an American billionaire. But at least I can work from home.

  • johnfor23089656 john forrest 🖤 💛 💗🐀 Prole. (@johnfor23089656) reported from Carrs Creek Junction, State of New South Wales

    @PaulFletcherMP NBN is no good its too slow you goose

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @PaulFletcherMP Oh you are full of ****. The speed of my NBN connection is slower than when I had a 33.6 baud speed modem and dialled up on my landline. During lock down your NBN made home schooling a nightmare. Go away and let the adults talk…

  • judyvw2 judy woodman (@judyvw2) reported

    @PaulFletcherMP What load of **** you botched our nbn completely. Now. Labor will have to do it right not half arsed. Fibre to the home

  • Airstrip_0ne Actually Karen 🌹🍀🕯️🐀 (@Airstrip_0ne) reported

    @AngelComrade haha serves him right lying toad gutting the NBN was one of the worst shambles Abbott inflicted on us and I still blame Malcolm Turnbull for not standing up to it

  • BishopWagyu Peter Bishop (@BishopWagyu) reported

    @huntchr Is always a problem for people with slow @NBN

  • _theboywizard_ theboywizard (@_theboywizard_) reported

    @GrogsGamut This rhetoric may have worked when the NBN was theoretical but now we are on it and it’s **** it does not fly anymore

  • JasonTh46858503 vote out Morrison (@JasonTh46858503) reported

    Under Kevin Rudd the NBN rollout was going just fine LNP done a typical lying scare campaign about the NBN now it's been 9 years LNP have totally f***** up the NBN LNP always fail at everything NBN has been 10 times the amount under LNP

  • Jason_Restante Jason Restante (@Jason_Restante) reported

    @VickiPlatt5 @SpudBenBean And money is one thing that a currency-issuer can never be short of. Anything that can be resourced can be financed & there would have been no trouble resourcing fibre to the home. The LNP obviously didn't think we deserve first-rate NBN, because money was never really the issue.

  • GoodrichAdrian Adrian Goodrich (@GoodrichAdrian) reported

    @MikeCarlton01 I think it matters very little to him if he lies publicly - like the others, he is handsomely paid no matter what. The reality of NBN (No Bloody Network) certainly wouldn’t impact on his lifestyle!

  • davebutts1983 David JB (@davebutts1983) reported

    @PaulFletcherMP My NBN has never worked reliably.

  • AdeleKThomas Adele K Thomas 🦄 💉💉 (@AdeleKThomas) reported

    I've purposely avoided switching to the NBN in my area for the past year or so, because I don't want to be suddenly screwed in my 100% online work, if there happens to be a connection issue...and I know theres very good existing NBN set up at the location I'm relocating to.

  • Mynoke1 Kerry - it is a race.💉💉 (@Mynoke1) reported

    @PaulFletcherMP Yep, you delivered a whole lot of crap!! Still do no have NBN down the coast. Even you guys can’t paint this epic NBN failure as a success.

  • GeorgeL737 George Langley (@GeorgeL737) reported

    @JJKALE2 When we get rid of this idiot government who thought nickel and diming the NBN was a good idea.

  • rodneysims Rod Sims 💉💉 (@rodneysims) reported from Geelong, State of Victoria

    @PaulFletcherMP Paul, I am thankful that my ISP is maintaining its HFC network so that I don’t have to connect to your NBN.

  • Windyhillstar Shaun Hudson (@Windyhillstar) reported

    @PaulFletcherMP Do not treat us as fools, the NBN your government has delivered is a disgrace, I will be moving to 5G home broadband!

  • taytay5576 taytay (@taytay5576) reported

    @victorsojo @GrogsGamut Hey we can’t fix NBN but will go to a war with China 😬 without a submarine

  • mrmintslice Prime Minister 4 the Forgotten 🌟🌟🌟🌟 (@mrmintslice) reported

    @PaulFletcherMP There is so much mislead garbage in this statement it's terrifying u think it's actually the truth. Much like @ScottMorrisonMP, who's #ScottyThePathologicalLiar, you're no better. You're failed #NBN has cost almost as much as Labor's would have & yours now needs to be upgraded

  • andjrison 💧Matt Why (@andjrison) reported

    @deniseshrivell I spent so long politely explaining to anyone who would listen why fttp was worth the money and why fttn was a stopgap. I took no pleasure years later when those that argued with me bagged the LNP NBN. Even less when told it was the ALP's fault that the LNP built a crap solution

  • JohnMiller94119 John Miller (@JohnMiller94119) reported

    @PaulFletcherMP How many billions did we piss away on your **** nbn? Wouldn't trust you to plug in an ethernet cable let alone design the sequel to the catastrophe that is the NBN.

  • BrendanShanno19 Brendan Shannon (@BrendanShanno19) reported

    @AlboMP Anthony, the nbn authority is a monopoly. They are incompetent and as a monopoly, are not motivated to improve. Any money thrown at them will be pissed up against the wall. You need a finer grain interrogation of the issues