NBN Outage Report
Why is my NBN service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 21: Problems at NBN
NBN is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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TV (2%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Perth, Melbourne, Adelaide, Sydney, Hobart, Whyalla, Devonport, Gawler, Eden, Murray Bridge, Gold Coast, Wollongong, Junee and Shepparton.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Perth |
Internet | |
| Melbourne |
Wi-fi | |
| Brisbane |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Jagged
(@BroGalea) reported
@BenFordhamLive Haha I heard from an NBN worker that the Company in charge just +25% in all expenses back to the grubbermint. This meant finding the worst purchase and leasing deals to ensure "value add" was the bottom line. Inefficient, incompetent, corruption by legal design.
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andrea boz 🇮🇹 🇦🇺 🇪🇺
(@aboz2) reported
@Urban_Immerser @disco___cat Mate, they won't go broke without NBN subsidising the rural network
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Gus.
(@pieshowrocks1) reported
@Telstra No apparently none of them either but it just won't connect,the NBN was only put on here in February or March when i moved in so I'm not sure if there's an issue there because it hadn't connected to the address before then
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Gus.
(@pieshowrocks1) reported
@Telstra No apparently not,but I'm pretty sure it's an NBN issue a fault somewhere
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Ben
(@fromthedale) reported
The NBN really is a piece of ****. They did planned maintenance in my area overnight on Thursday and my service just never came back online. They now need to send a technician. WTF 🤬
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Timothy_kaye
(@KayeThetimothy) reported
@_benny4 @BaronBurleigh2 It’s garbage. Bunch of rtards think they can be ISP off the back of nbn. 🤡
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♥︎ kylah ♥︎
(@tearfulxsoul) reported
@BaronBurleigh2 NBN was behind the times before they even started rolling it out. There are third world countries with better internet than us. It sucks
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Drach'Nyen
(@NyenDrach) reported
@Rubick_dev @kingscoriox Starlink saved me! Not as good as fibre to the house! So I am a little jealous, but without starlink I'd still be using a mobile 5g dongle and 2 bars of service! Struggling to even watch netflix! Australia may as well turn off the rural nbn network. What an embarrassment
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askinquestions
(@askinquestions5) reported
@clowndownunder So does Carriage Service mean sent over the mobile network? If he used the NBN it would have been OK. That law could do with some improvement don't you think?
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A guy down under
(@Fremean) reported
@eevblog Meanwhile, it's faster for me to download crap off my NBN connection that it is to stream it from the Nas... I need a new Nas lol
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Raymond McKeown
(@RyanWil62993886) reported
@BaronBurleigh2 I built the very first pilot site way back, I told Minister Conroy why it was all wrong & their lack of understanding how Firbe works, and what the critical points were, they would not listen Not one of the NBN management had ever built a network, The budget back then was $4.78 b
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Tall Nupinks
(@TallNupinks) reported
Wait up… so he isn’t being charged for the actual post, but because he used Telstra/Optus/The NBN to post it? “Byrne used a carriage service ‘in a manner that a reasonable person would regard as menacing’”. Wonder whether he’d be in this position had he used a VPN as they wouldn’t have been able to view the content on the carriage service.
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Katy Colla
(@colla_katy) reported
@Matt_Camenzuli A great job managing economy; why is Aust bankrupt? Let’s add another tax. A bigger better NBN; I have dropouts 3pm daily & mthly interruptions for upgrades & still no network improvement. NBN has never made a profit. Off budget NBN’s money pit. Grow a pair & stop the spending.
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jess i can ✨
(@melanchomical) reported
@Just_SumBloke @SamZawsum Bastards at the NBN company took out my bill today, the day before payday.. rude, but I can still get one large kebab and no one can take that away (would like to see them try)
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Paul Duthie
(@pduthie_au) reported
@iiNet is there an outage in the Ballarat area? 3350 Have an IP but no traffic flowing after a router restart and an nbn box restart
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Jack
(@Jibnibblet) reported
Nbn guy came to fix my neighbours wifi and bricked my entire street then called it a night 😎 love this
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Left in Limbo
(@Left_in_Limbo) reported
@actuallyleojai My speed comes and goes in a way that's really ******* annoying and not ok given what I'm paying for it, but I can never know if it's the fault of my ISP or the basic NBN structural system ....
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☆Sprout 🌸🌱『VFree』 ๑
(@BabeySprout) reported
I will have to call an nbn technician to fix/have a look at our hub/box and see why it keeps disconnecting..
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Kevin Spruill
(@coachspruill) reported
@TrackBarnGuy Same issue that comes up w/ Nike Outdoor Nationals...hotel availability & prices. You've got to book months in advance. Not to mention getting to Eugene by air. Hard to find direct flights & flights are more expensive. Cost to go to NON was almost double vs NBN in Philly.
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DJHed
(@DJHed) reported
Random but Treach from NBN was rappin rappin! Hit records on the radio.. He talkin crazy, doin schemes, double time, entendres n ****. Crazy.. salute Jersey
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almostcheesecake
(@almostcheescake) reported
@TechnicallyZeR0 I would switch providers, but it's unfortunately not their fault, the NBN box is one that's needs to be fixed, or I'll have the same problem no matter the provider
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everlasting ems . ۫ ꣑ৎ .
(@sseungems) reported
nbn is down what if i js die
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Warbird
(@warbird) reported
Hmm, my NBN Internet is down at the moment. Only got my mobile Internet.
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FaithSonshyne
(@faithsonshyne) reported
@hodge_007 @rsbull19781 @Starlink I want to get it soon cos the NBN sucks .. what’s your opinion one speed compared?
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☆Sprout 🌸🌱『VFree』 ๑
(@BabeySprout) reported
@Miso_soup_dashi Gsksgskbxsk if my pc still doesn’t show any available WiFi connections after this i will be kidnapping some poor local it person or nbn person (in Minecraft)
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☆Sprout 🌸🌱『VFree』 ๑
(@BabeySprout) reported
@Miso_soup_dashi Yeppp waited like a whole 5 minutes afterwards.. I hope it’s not an issue with the actual nbn box bc calling in someone to fix that is a hassle and expensive 😭
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SydneyCityTV
(@SydneyCityTV) reported
@ttmoari The Morning/Sydney 4pm News is probably the sort of role I'm thinking Jane might get on a fulltime basis, down the track. Either Tyson Cottrill or Lauren Kempe (the latter also has future metro potential, I think) would be more than suitable replacements on weekend NBN News.
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Robyn
(@RobynAMilne) reported
A question please for IT professionals. How can I check if my NBN provider has my service set to what I’m paying? I pay for 50/20, NBN box 70m from my door. Rarely get more than 25/15. How can I check? Could the provider have my service set at 25/10? How can I check?
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jagjetfly 🐎🐎
(@jagjetfly) reported
Been on chat support for NBN for 3.5 hours still no go, although I can plug the old laptop into the modem and surf the net, just wi fi refuses to work. Do I shall just go and buy another modem I think
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Goaty
(@BishPle17656341) reported
@BNGServerStatus Fnqld Australia here and im experiencing server connection issues. I've cleared cache and reset router, checked nbn and provider status and both are working. Im currently redownloading the 153.954gb since it takes me less than 30mins to reinstall the game.