NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (73%)
-
Wi-fi (11%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Adelaide, Perth, Melbourne, Canberra, Bowral, Gold Coast, Riddell, Old Bar, Maclean, Launceston, Warragul, Long Forest and Loch.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Adelaide |
Wi-fi | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
The Big
(@TheBig53104810) reported
@NBN_Australia so I’m being bullied because of your ****, can you stop making me lag. I mean it
-
Bronwen Zande 🔜 yow20
(@BronwenZ) reported
Our #nbn was down for over 12 hours ... lucky I still own physical media and we were able to watch a movie last night...lol
-
Jimmy James
(@FibreZealot) reported
@TurnbullMalcolm @TMFScottP You didn’t have any problems destroying the NBN
-
Charles Wright
(@charleshawa) reported
@NBN_Australia any nbn outages in Orange NSW I phoned iinet and they said was a major outage but I am at the local shopping centre and the wi-fi works okay
-
Heterodox
(@michaelneale) reported
Cable physically down in the street, blocking the way out, but @NBN_Australia doesn’t work Sunday’s so not sure what can be done. My ISP does and are doing all they can.
-
Johnny Rotten
(@Fipty) reported
@optus Phew! In less than a month we'll be moving into a house with NBN capability, and won't have to put up with your 4g/5g modem nonsense! As usual, this message is brought to you by the Telstra network because your crap "service" is functioning like the Wallabies: hit & miss.
-
Spinner
(@Spinneryarnor2) reported
A Class Action against NBN ? ✔ I'm in. Rain : no nbn. Wind: no nbn. Techs working on someone else's problem. No nbn. Etc, etc, etc CU 50% problem. Technicians 50% problem.
-
John Reid
(@nhojdier) reported
@BodsMr @tegangeorge I tried writing to my local ALP MP, the Minister for Communication, the Shadow Minister for Communication and the Green Spokesperson for Communication regarding an issue with the NBN a few years ago. I got one reply—guess who? 🤔
-
Steven Blucher
(@misterbluechair) reported
@BradsXmasLights Well, I’m still waiting for #NBN to do something about mine. Was forced to leave #Telstra cable which was literally faultless for 2.5 years only to be ‘upgraded’ to the government’s solution, which is bollocks. Can’t wait until I can get a 5G home connection.
-
snow
(@snowxcv) reported
never post anything bc ceebs but after a year of less then 1 up and down and 500 ping with few weeks tops a month of playable 130-200 ping and finally fixing the net to norm after being completely cut off for 6 weeks then for it to break again we are now on nbn fingers crossed
-
Paul Williams
(@WilliamOvertell) reported
@monty_moriarty I never thought we'd have a worse PM than Abbott, but Slomo is lazier, more concerned with appearances, nastier, sloppier & more full of religious poison than the mad monk. Surely he'll be the worst ever. Winston War-dog was more a chronic but terminal illness & Turnbull = NBN
-
Jenny Cambers-Smith
(@taswildlife) reported
@Telstra @UbisoftANZ Very unhappy with Telstra. Trying to switch NBN to Telstra for weeks. Current service expires tomorrow. Will be left with NO means of COMMUNICATION whatsoever. Terrible mobile service and internet phone. No landline. Please get in touch ASAP!!!!
-
madii aka abby apologist
(@wlwprxntiss) reported
@beebdeaxoru my nbn is horrible 😤
-
Marc Lawrence-Howe
(@ozlangur) reported
As far as I can tell NBN Skymuster (Plus) is just a whole bunch of third party billing portals who only offer support on how to take your money while NBN fiddles on the roof.
-
Anthony Muscat 🌈
(@anthonyjmuscat) reported
@stiffuppercut @Telstra I’m with Vodafone nbn and I have no had outage from when I got the nbn installed
-
Poppa Funkadelic
(@poppafunkadelic) reported
@NBN_Australia any news re the outage in WA 6027? Thanks
-
Chris Cox
(@CoxyJindas) reported
Dunno what's more painful. My broken elbow, or Kayo buffering every 30 seconds on my shitty NBN connection
-
DDNet - We like Japanese games :D
(@MattSainsb) reported
Yo @iiNet looks like NBN is down in Wollongong? Want to share an update on when it will be fixed, or will you do what you usually do and not communicate at all?
-
ᴺᵒ¹ ᴮᴱnamjooning⁷ ⟭⟬
(@hopewithhoseok) reported
my wifi really just decided to die rn **** you nbn
-
iiNet
(@iiNet) reported
@MattSainsb We believe the primary outage is resolved, with sessions recovering. We've asked NBN to reset your connection remotely; please turn off the modem for 10 minutes to remove any previous sessions and to allow the reset to complete. - Leo
-
Ant Kaplan
(@AntKaplan) reported
from
Melbourne, State of Victoria
@Lab5Luke @CitiPower Yep. Yet the @NBN_Australia is still down in Hawthorn East. Ridiculous.
-
Charles Wright
(@charleshawa) reported
My internet connection at home is down. I phoned iinet and man said the NBN is down in my area Orange NSW for 4-6 hours . But I am at the local shopping centre and their wi-fi works
-
Shane Hanna
(@shanehanna) reported
@mipearson If Starlink needs a wealthy market with **** internet Australia is ripe. The 50-150mbps with reasonable latency Starlink is quoting might be a better option than the NBN for a lot of Australians?
-
Surly Simon, get over it
(@Surlysimon) reported
Hey @Foxtel and @Internode and @NBN_Australia why is your tech support not 24 hrs a day. A truck has just ripped down my cable and I can’t even work. No internet no Foxtel NOT HAPPY
-
Anthony Muscat 🌈
(@anthonyjmuscat) reported
@stiffuppercut @Telstra To be trueful I was with Optus years ago and it was slow and 4g use to drop all the time. But Telstra NBN I seen people without internet for months waiting for install because they cant get technician to turn up and Telstra you can’t call directly once it’s working it’s ok.
-
Steven Blucher
(@misterbluechair) reported
@NBN_Australia @BronwenZ The problem with contacting our provider is that they tell us it fault is with you and then nothing gets solved. I’ve been without connection for over a week now.
-
zharris hates the Libs
(@goforgold80s) reported
Look at the problems and corruption Australia now has and it all points to Scooter. Economy, recession, Gladys’, trade wars, bushfires, robodebts, pork barreling, Newstart, NDIS, debt, immigration detention, NBN, taxes, jobs, education, manufacturing. He created it all. #auspol
-
Bronwen Zande 🔜 yow20
(@BronwenZ) reported
@NBN_Australia it was def an unexpected nbn outage - a faulty optical receiver.
-
Alice
(@Alice83583160) reported
@superloopnet the nbn got down for an hour already . Is there anyone can help?
-
Benjamin
(@TheLawAU) reported
Update. We have moved houses successfully. But the wonderful chaps over at NBN Co have decided to cancel our connection date due to "unforeseen circumstances" will be calling them tomorrow morning to find out.