NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (78%)
• Wi-fi (12%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Brisbane, Perth, Melbourne, Sydney, Dubbo, Adelaide, Bundaberg, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, and Toowoomba.

City	Problem Type	Report Time
Brisbane	Internet	5 minutes ago
Perth	Internet	7 hours ago
Melbourne	Internet	8 hours ago
Melbourne	Internet	14 hours ago
Sydney	Internet	19 hours ago
Sydney	Internet	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwayne (@CtrlAltDwayne) reported 7 minutes ago

  @loftwah They didn't even finish the NBN 1.0 so it makes sense. One of my mates had an NBN contract and he got paid stupid amounts of money and he said he'd finish by 2pm, took long lunches and could push appointments by saying he was too busy. Zero oversight. Huge rort.

• 
  Johannes Weissman (@jway1969) reported 8 minutes ago

  @Starlink How about Australia has a quarter decent NBN Howard was promised one for 4.5 billion in 2004.. but Liberterians OMG globalist atlas network doesn't support actual capitalism just forced brand buying and interrupting aholed

• 
  Anthony (@AnthonyPHoran) reported 12 minutes ago

  @jarro56 @isaacfloyd13 The NBN was flawed from the start but it sounds good so it had widespread public support. High speed internet would have been delivered by private sector with some govt support for rural Australia & it would have almost certainly been done quicker & cheaper.

• 
  M 🦋🦋🦋🦋🦋 (@ThatAussieMel) reported 16 minutes ago

  So much for being notified of when the team were coming @NBN_Australia now I don’t know what’s happening with my connection as I’m interstate and my mum couldn’t hang around to see out what they were doing.

• 
  Olga Teresa Marr (@OlgaTeresaMarr) reported 18 minutes ago

  @TheUSFeedX Yes I would because it’s a good service. But my service just went from $136 a month to $150 a month, yet the local NBN in Australia is about $85 a month.

• 
  Chris (@christ0pherjs) reported 18 minutes ago

  @bftd2025 @respeculator Nbn co needs to hang a for sale sign out the front immediately, is eventually redundant with 100% to be written off

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 21 minutes ago

  Damn, my NBN has been down since noon today. I'm hot-spotting for now, but it's painfully slow down here. Probably the final straw ... if they don't fix it by tomorrow morning, they'll just convince me to embrace 💫 @Starlink not that I need convincing ✨

• 
  The Steps (@mcnamara_team) reported 23 minutes ago

  @TopherField Satellite has been about forever, the government never got in its way, I had it and it was ****. I used NBN relatively successfully over inferior satellite technologies until Starlink came along. Your opinions don’t appear to align with my experiences accurately.

• 
  Just Thinking? (@ThoughtsSending) reported 23 minutes ago

  @senbmckenzie AUKUS is an LNP brain fart. It should NEVER have proceeded. Australians tighten their belts & miss out on essentials like: Health/Dental/Aged/NDIS/Climate Action/Housing/DV Action/NBN/CSIRO/Education /First Nations …

• 
  Doug Hendo (@DougHendo) reported 24 minutes ago

  @TopherField The NBN started in Broken Hill my refrigeration systems on the towers where the only ones running when it hit 45c. They rang me up and said how come mine where the only one still working. Because I used Temperzone Australian Airconditioners with adjustable head preasure I increased. I didnt tell them all they had to do with the other was remove the thermistors off the head preasure on the American systems.

• 
  Polycarpus 🖤💛❤️🇵🇸🇺🇦 💉 (@PCL1703) reported 27 minutes ago

  @LloydRusse17883 @deemadigan So you also need government to get out of health, education, transport, policing, NBN, clean water, defence, emergency services, etc.?

• 
  Mark A (@MarkA5859) reported 27 minutes ago

  I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

• 
  Nick (@Nick40156474438) reported 28 minutes ago

  @Willygc13Will @JimThom90458694 really ? $45 a month for the first 3 months and then $75 a month and its twice the speed of the NBN plus its never been down since ive had it. Ive been paying $78 a month and it goes down for a few hrs just about every single day with the NBN

• 
  Johnnymoo1969 (@johnnymoo1969) reported 36 minutes ago

  @NBN_Australia @ausgov Too bad you can jam it - Starlink here I come - hope Starlink destroys NBN

• 
  d programmar (@Programmar38814) reported 42 minutes ago

  @HonestlySneha i support herr 90% of indian women should do this or forcely done this to controll population nbn

• 
  Steve (@Steve02561496) reported 43 minutes ago

  @KatyKray73 How much climate damage did this morons national NBN network cause?

• 
  Trish (@TrishCharter) reported 43 minutes ago

  GUESS WHAT GUYS - both of U R GOING 2 FRY. Mal, People in The Barnaby Joyce Electorate n OTHER Regional areas HAVE STILL NOT GOT NBN! Some of 'em have 2 walk 6ks up the road 2 GET MOBILE PHONE SIGNAL. HELLO, HELLO? Oh! It's Labor - NO-ONE ANSWERING! n BOWEN with Yr RENEWABLES CRAP n AI THERE'LL NEVER BE ENOUGH ELECTRICITY 2 SUPPLY ALL REGIONAL HOMES SO THEY CAN HAVE ALL THE DEVICES THEY R ENTITLED 2!

• 
  Soundwave | Streamer (@ItsSoundwaveTTV) reported 43 minutes ago

  @Optus Fix your NBN you ******* suck dude

• 
  durackpl (@durackpl) reported 45 minutes ago

  @ChrisEconomist 2/2 The true scale of the off-budget disaster will only be clear when someone aggregates the retained losses across all these investments, as companies do in their financial statements. I've never seen this done, but if the NBN is any guide, the total would be staggering.

• 
  nbn® Australia (@NBN_Australia) reported 45 minutes ago

  @adamnicotera Hi Adam, we are sorry to hear about your service being impacted. When there’s an unplanned outage on the nbn network, we keep your service provider updated with all available updates as soon as we have new updates, so please continue to stay in touch with them.

• 
  Optus Help (@optus_help) reported 47 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  Paul Galea (@VK4PWG) reported 49 minutes ago

  @TopherField I tried for 6 months to get my faulty NBN fixed (FTTN - copper/xdsl for the last 0.9km). NBN blamed the retailer who blamed NBN. I gave up and put in Starlink and have never looked back (4 years ago). NBN dug up the street 2 years ago to install fibre to the premises - I have a pit at the boundary of my property. My property is marked as 'NBN Ready'. Problem is that they never actaully pulled any fibre in the street !! The NBN is a huge scam.

• 
  Pete Rule (@PeterRule841618) reported 50 minutes ago

  @TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings

• 
  Cattom (@TCatley) reported 51 minutes ago

  @Adam_and_EVs I switched to starlink. NBN in australia was crap it kept disconnecting. Couldnt Game. Starlink ( mini dish even ) has been great cost the same, better service and that in a major city.

• 
  Neil Cambourne (@Neilsy58) reported 51 minutes ago

  @NBN_Australia hello , we had a scheduled upgrade in our street in Manly Vale yesterday and since the NBN team left none of us have internet access. Your website says unscheduled outage. Not very good service to be honest

• 
  w0tn0t3 #VaccineFree#AbolishTheUN #AbolishEUSSR (@w0tn0t2201) reported 59 minutes ago

  @roberts_pa97578 I’d never use @telstra - the experiences I had with them as a network consultant for clients were atrocious - their NBN implementations/installations/services were pathetic

• 
  Topher Field (@TopherField) reported 1 hour ago

  I've said time and again that the NBN is a white elephant, and that it would be destroyed by competition... IF competition were allowed. Of course like-for-like competition is NOT allowed... the NBN have a monopoly on wired internet... but guess what? They're STILL being out-competed by the private sector anyway, because wireless technology has come a LONG way fast... After all the tens of billions we've spent, Australia still only ranks 43 on internet speeds (worse on some lists, I'm being generous) and still users are turning to the private sector because the NBN cannot help them where they are. Amazing. Government never makes things better, it only gets in the way of the private sector who WOULD make things better... if the government weren't in the way.

• 
  The Truth Always Wins (@TTAlwaysWins) reported 1 hour ago

  @LCHF_Matt I had this same NBN box when I was with Optus internet. I got rid of it when I changed to full fibre with Aussie BB. I hated Optus, but I have to say, the NBN box itself never failed in all the years I had it. Will be interested to hear how you go with Starlink

• 
  Ray malicai (@RMalicai) reported 1 hour ago

  @TheKouk Absolute bullshit, we were 0 under Howard, then 747 went big, Gillard and Rudd again, nbn commitments etc. Abbott slowed it down then Morrison due mostly to covid made it jump and now albo and jimflation have rocked it past 1t. You clowns can’t count

• 
  Eduardo Gallarza (@tandjgallarza) reported 1 hour ago

  @colonelhogans You Idiot!... barking in the wrong tree!... ask your Thief Pathological Liar Albo... he promised transferracy in his Thief government, he can't even tell to anyone how much they already spend taxpayers money building solar and wind turbine. Even the NBN Gillard thief created.