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NBN service status: outage reports and connection issues

Why is my NBN service not working?

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If you are having issues, please submit a report below.

Full Outage Map

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 76% Internet (76%)
  • 10% Wi-fi (10%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Adelaide, Brisbane, Melbourne, Perth, Hobart, Arumpo, Newcastle, Mackay, Kincumber, Ballarat, Rosalie Plains, Townsville, Wollongong, and Dubbo.

CityProblem TypeReport Time
Sydney Wi-fi 9 minutes ago
Adelaide Internet 6 hours ago
Brisbane Internet 6 hours ago
Brisbane Total Blackout 6 hours ago
Sydney Internet 6 hours ago
Adelaide Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AmotherslovePTK
    elohiyaxo 💖 (@AmotherslovePTK) reported

    HEY SORRY, NBN STUCK BEAM ONTO MY EYE, ITS CONNECTED TO THE 5G AUSTRALIAN NETWORK COS OF THE FEDERAL BLUE PULL UPS I ORDERED SO VIVID GOES UNTIL MY LICENCE RUNS OUT SORRY NOT REALLY BUT JUST TRYING OUT MY PARLIAMENTALITY WHY IS IT SO HARD TO HAVE SYMPATHY ARE U TIN MEN? Y

  • imdavo17
    Dave (@imdavo17) reported

    @TFyrd49376 @TobiSkovron Labor introduced the NDIS, LNP messed with it. Like a long list of things introduced by Labor, the LNP screws with it and we are forced to endure the **** show that follows. NBN? LNP screwed it so hard it cost 3x as much for inferior infrastructure.

  • Hymie313
    Chris from Katunga (@Hymie313) reported

    @Carlsie555 Depends if it is a provider or NBN hardware issue. We’ve found Aussie Broadband to be good to deal with and reliable. I can’t remember who the kids are with. I’d have to check.

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @TheNoisyTrunk @Caitlen2310 @arbsmichael At a time when the network needed to be upgraded to optic fibre Howard sold off Telstra to the people that already owned it. The cost to build the NBN should also be included in Howard's debts .

  • GrantMa24544383
    Grant Mackenzie (@GrantMa24544383) reported

    @1Alboforpm Considering Labor designed the NDIS, Libs and Labs together gave us the NBN, Libs and Labs the submarine fiasco? How's the tax on tobacco going in stopping smoking as opposed to feeding organised crime? Pot / kettle Their sudden growth will result in messes, poor communication and confusion between newly formed members but their sudden growth is do to the F up by these 2 major parties. Oh... and ... Fire the Liar

  • maximationmax
    Maximation Max (@maximationmax) reported

    @Ben_Davison1 Government provides education? Why then are kids paying $40k for an arts degree?. If NBN was a government service rather than a business its expense would be in the budget

  • SpicyIce7
    Spicy Ice (@SpicyIce7) reported

    @itsShyver I have infact joined and on Saturday the 13th i will finally have internet again only taken 7 months for the nbn here to fix my internet

  • WhosFibbing
    Duchess of Exeter 🌏 (@WhosFibbing) reported

    The three telcos and government-owned NBN Co were left reeling when the regulator rang to notify them of its final pricing decision – a token $20m reduction to renew spectrum licences essential for carrying mobile signals. ACMA’s decision will result in the sector collectively paying peak market rates of $7.32bn to roll over their existing spectrum holdings as licences begin expiring from 2028. Much of that cost will find its way on to customer bills. More inflation incoming!

  • ChrisSw1977
    Chris Swan (@ChrisSw1977) reported

    @QBCCIntegrity Happens with every big idea. NBN Snowy Hydro NDIS The list never ends with their stuff ups.

  • DamnImDeadAgain
    Gibbo (@DamnImDeadAgain) reported

    @news_australian No way he gave a sub par NBN service and every thing that he touches turns to crap

  • biba_nova
    Mary Mary Quite Contrary🐭 (@biba_nova) reported

    @GATESDK We should really switch, we have no problems up at the property with the Starlink, but the NBN here in the city is pathetic, sick of hot spotting off my phone.

  • HJoyOz
    JoyOz (@HJoyOz) reported

    @Ben_Davison1 I paid for my own education and the government never sent me a fully trained employee. The rule of law…. Yes men are women in law. Roads, Rails, NBN (massive cost) gas water bla bla - we pay for that… it didn’t magically appear without our tax funds, we also pay continue to pay for this and budget blowouts. Civil society - do you live in Melbourne?

  • MattxH
    Matt Henderson (@MattxH) reported

    @BanderaBeau @BikoKonstantin1 @AlboMP It doesn’t work because each government is interested in keeping power that the next government wouldn’t implement the next step. Massive changes like this can only get over the line if the solution is obvious & unanimous. Even then one single government can **** things up eg NBN

  • stephenhumble11
    stephen humble (@stephenhumble11) reported

    @BassonBrain @Starlink Nationalist fools wasting taxpayers money. Imagine if every country wanted their own LEO constellation the performance would be poor it would be expensive and require endless subsidy's like Australia's NBN satellite service.

  • stephenhumble11
    stephen humble (@stephenhumble11) reported

    @DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.

  • Ticcer
    Ticcer 🇦🇺🇳🇿🇬🇧🇷🇺 (@Ticcer) reported

    @KatyKray73 Weirdly, Rudd's original NBN plan was way better... Fiber to the curb. Turncoat came in and said it was better to have a mix of technologies... as if incompatibility issues between different technologies never existed. It was idiotic! At the time, it was clear to me that he did that because he wanted to claim some of the expected glory of the network for himself, and to snub Labor.

  • CharmsYahoo
    💜𝕏 CharmsVic 𝕏 💜 (@CharmsYahoo) reported

    @scottjla @johannesmkx Uk hasn’t got as many isolated farms etc as Australia or US but I understand from friends there is similar higher speed internet access as Australia suffered with slow install of NBN and minimal systems Back in 2021/2 when Starlink was not providing many services in UK - govt removing authorisation would not have caused major outcry but the number of services today would cause huge outcry if authorisation were removed. Also mobile Starlink is very common now. The acceptance of authorisation is part of SPCX now and impact investors - technically I suspect uk govt can’t do anything other than order removal and whether the company has offices in uk will be relevant to service provision and funding for infringements Elon is VERY protective of children’s rights so expect him to express views on how this needs implementing. His stance against Starmer goes back to when he ed public prosecutor and didn’t protect children and girls against gangs.

  • Jacobage
    animal chin (@Jacobage) reported

    The place mum & i were in we had wifi & it kept not working so i had @NBN_Australia imstalled, the neighbour complained she had no internet then complained the nbn was supposed to be for both of us but it wasnt. After being removed she told me its ok to stay with her & she didnt>

  • FelipeRestrepoE
    Felipe Restrepo (@FelipeRestrepoE) reported

    @NBN_Australia Nobody seems able to answer a simple question. 80 Fig St, Pyrmont NSW 2009 has a network fault. I've tried 3 ISPs and keep getting passed around. Is NBN aware of the issue, and when will it be fixed? Three weeks without an internet connection...

  • melbriderx
    melb rider (@melbriderx) reported

    resorting to personal hotspotting on my mac and iPad cause apparently nbn speeds in suburban melbourne are just that slow atm

  • RalphGarcia305
    Ralph (@RalphGarcia305) reported

    @Aquariuslonn @Cheamane That’s fair and understandable. I never cared for Eazy/NBN collabs - he doesn’t sound right on those beats and the way Treach had to dumb down the flow/cadbece so Eazy could rap them just didn’t sound good to me

  • ruhejanaa
    Rayyan Ahmed (@ruhejanaa) reported

    @Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet I’m charged full price with no real offer. As soon as I get time from my busy life, I’ll be switching all my services.

  • julieburgess623
    Julie Burgess (@julieburgess623) reported

    @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    No idea exactly who's staying and who's going (we'll likely find out soon enough), but one hopes Nine proper or 2HD/the Super Radio Network* may pick up some displaced NBN staff. *Come on, ex-NBN News talent can't be any worse than some of the presenters they've got right now!

  • JordanWardle5
    Jordan Wardle (@JordanWardle5) reported

    @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.

  • metalslaw
    Ian James Lake (@metalslaw) reported

    @KillAuDeepState @abcnews @SBSNews Nrth nsw's nbn news had a report on it during 6pm news. Mostly because of the rioting caused by the 'far right' (pissed off locals). Then pointing out that Nigel Farage is bad for noticing the attempted beheading as well... 😒

  • Kayeos3
    Kayeos (@Kayeos3) reported

    @Davemcl70700812 @lesstenny You didn't listen during her speach or read any policies. Clearly stated that the country wouldn't be affected. Other systems can easily be put in place. Besides, majority of farmers have satellite internet because they didn't receive broadband or the NBN. **** you lie a lot.

  • ScarabOfficial
    Scarab (@ScarabOfficial) reported

    So, apparently #NBN is performing maintenance in various areas of VIC, with outages up to three hours in each area. Something seems to have gone wrong with it, though, so it's now a widespread issue.

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @Marilynrules1 @stevehearne7 @arbsmichael The competition is basically at retail level and thanks to the nbn there's actually been an upgrade to the fixed line network so there's better service. Significant speed improvement and slight price increase.

  • deanja110
    DEANJA🇦🇺 (@deanja110) reported

    @newcastleherald As an Ex-NBNer having spent many years of my working life in various capacities with NBN, it's terrible to now hear about all these losses.