NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (77%)
- Wi-fi (11%)
- Total Blackout (6%)
- E-mail (5%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Melbourne, Adelaide, Perth, Bundaberg, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, Toowoomba, Dubbo, Warragul, and Windermere.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 5 hours ago |
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Brisbane
|
Internet | 6 hours ago |
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Brisbane
|
Internet | 8 hours ago |
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Brisbane
|
Internet | 8 hours ago |
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Sydney
|
Internet | 8 hours ago |
|
Brisbane
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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GoodFellaBoi ➕ (Майк) 🏴☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported@showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.
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Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reportedWhen my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it
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Desmondbratcat (@desmondbratcat) reported@Riogallica @nbn @Starlink The only problem with starlink is they can put the price up any time they feel, I was with them 2 months and they upped the price. If you want to go elsewhere in under 12 months you have to pay for the hardware, around $500 I think. Having said that, the service is ok.
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Johnnymoo1969 (@johnnymoo1969) reported@NBN_Australia @ausgov Too bad you can jam it - Starlink here I come - hope Starlink destroys NBN
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Bill O’Slarty-Bartfast (@Klaartu) reported@isaacfloyd13 @johngar45721 And the NBN ****-up was the LNP trying to protect Murdoch.
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JMO shut up and just watch sports (@jaymo529) reportedTop five or tied for sixth diehard 2PAC FANS Tie #1 outlawz( napoleon) and Treach from NBN as they are loyal since 3. Myself & @LEFTYWINSAGAIN 4. **** C 5. @305MAYOR As we all either had words protecting pac or got into fights about PAC! Miss you down here
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Madeleine Love (@MCLove2024) reportedWe're paying progressively more taxes, and our services are decreasing. We just got a generic letter telling us our landline phone will be disconnected in 7 months. We used to have copper line which provided a highly reliable service in emergencies, whether power and internet was on, or not. I recall ringing a (surviving) neighbour in the middle of the Marysville 2009 Black Saturday fires. We had a chat while his smoke alarm was going off and the fire was raging outside. Phone through broadband was hopeless whenever the power or internet went down, which happens frequently. Mobiles are useless whenever the internet goes down, and not long after the power goes off. But those copper wire phones were fantastic. You could actually ring the electricity company when the power was off, and tell them that the power was off and could they fix it. I'm not joining the nbn.
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Paradoxa (@Paradoxa18) reported@DavidJoffe64_2 @drkeithsiau rely on VicEmergency alerts are opt in/out only trouble now it relies on data no nbn here no wifi limited data for mobilenet just switch on to check so wrong to demand people have the latest tech just to get emergency alerts tech fails here +how many network blocked old phones
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Marcus Wong (@aussiewongm) reportedI'm thinking change of upstream provider has ****** up everything on the network, so decided I should kick my router as well to see if that makes a difference - I'd already kicked the NBN NTD this morning after it dropped out initially.
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Pauly D (@DK_Flipper) reported@KatyKray73 NBN, steered us through the GFC trouble free, dismantled Howards work choices rubbish, introduced paid parental leave, biggest increase to pensions since federation, funded the digital education revolution, withdrew all Australian troops from the Iraq war....
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panopticon (@harrypanopticon) reported@OMGTheMess Exactly. Not investing in Australia for 11 years now, since the NBN policy disaster basically, has never been so beneficial for my overseas company. The company made profit the moment I gave NBN Co and TPG/AAPT the flick. Never have seen consumers been ripped off collectively with the silent approval of a regulator.
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Leftofcentre (@oldmate9999) reported@TopherField I didn't say I was against Starlink, what I'm saying is people can wax lyrical about this being disruptive 15 years after the NBN was started to sound prophetic when it was not a viable solution 15 years ago
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Paradoxa (@Paradoxa18) reported@CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported@RyanJones6980 @Starlink @starlink is only AU$10/month more than NBN plan in my area (regional NSW). It cost me $300 up front to connect to the NBN, and it's been heartache since then. Those in my local area have not reported any issues since connecting several years ago.
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RedPocatto (@RedPocatto) reported@kicksupport Australia NBN did me *****… Internet was down for 4 days. My streak is destroyed. 😭👍
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Chris Aitchison (@ChrisAitchiso14) reported@craigkellyAFEE i actually thought it would of been way more than that, not that i like the bloke but for once his budget hasn't blown to to NBN porportions. I'm trying to get the AI to work out how many Starlink Service Networks to cover Australia. The slowest speed availiable 100Mbps, $75, UNLIMITED. To basically run a fishing line size string from a pit to the home, bolt on 2 Boxes, connect the fishing wire and bobs your uncle.. So if the Blowout was 10 or 14 Billion on a fishing wire size cable, can you image the shitshow it will be on the blowout to run all the transmission for their NOT so green energy. Lets hope we don't have to look at their muppet heads in a ocuple of yearsd, bloodty trainwrecks they are
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Junior (@Ilovedaisy66) reported@TopherField Worst decision I made getting nbn. Nothing but issues since installation. Massive lemon. Stay away.
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Pete Rule (@PeterRule841618) reported@TopherField Having previously worked for both Telstra and NBN, I can say NBN satellite and wireless are complete garbage, Starlink smashes it. NBN fibre is excellent though and speeds are world comparable. Still, many Aussies pick the cheapest slow plans which reduces our world rankings
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dan nolan (@dannolan) reported@scottjla I bought a home server just for this earlier in the week! I’ve pruned my builds because of awful Aussie nbn upstream
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Hysteria Collins (@nervouswee) reportedThe nbn is down rn and dodo’s report says it started at 12:58 and the NBN reckon it started at 16:29 which is. Probably incorrect
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Amicus Curiae (@AmicusCuri99068) reportedOR they could say? Starlink is the same OR cheaper and gives better service! while our sat service costs a LOT for lousy speeds and is ****** if? it works at all Elon Musk cashes in on Australia’s NBN fail Bush families are being forced to pay the world’s richest man for basic phone coverage, as Australia’s bungled NBN rollout leaves dangerous black spots across the regions. Paywalled Tiset
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Winstonia Applecart - Suburban Slave🌈 (@WAppleyard) reported@Posterboy104 @TerpsMLC So just like what happened with the NBN with copper replacing fibre optic cost cutting that line will be forever a half arsed service.
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UngayMelbourne (@UngayMelbourne) reported@TopherField Our sports club is 12.5km from Darwin's CBD and there is no NBN provisioning and the available wireless is dogshit. So yeah, Starlink it is and things have never been better.
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Funkdoctor (@Docsthename) reportedAnd my NBN is down again 🤬
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Cassy090909 (@Cassy090909) reported@shaunacohn @Starlink If there is no service in your area, it’s likely due to development, outage or missing database record. Check the NBN Rollout Map on their website. Verify your address. Your address may be missing. There is widespread NBN coverage on Gold Coast. Check their website.
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Mike Dupont (@introsp3ctor) reported@JDRedding new books network, they discuss a book about those topics. the nbn is an academic podcast sponsored by gambling and pharma industry that snickers and laughs at plebs and avocates for the violent overthrow of the government. its a great listen if you want to know how people think.
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The Truth Always Wins (@TTAlwaysWins) reported@LCHF_Matt I had this same NBN box when I was with Optus internet. I got rid of it when I changed to full fibre with Aussie BB. I hated Optus, but I have to say, the NBN box itself never failed in all the years I had it. Will be interested to hear how you go with Starlink
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Hamish Kibblewhite (@rutjumper) reported@aaronsmith @jommy_tee To my mind this is decision is less technically competent as choosing to go for a copper NBN rather than fibre As believable a solution as carbon capture and storage
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VISION 🇦🇺 (@Vision_iii) reported@Ryantlon @MarkDiStef How can land prices go down? Council contributions are up, electrical infrastructure costs are up, sewer/water infrastructure costs have more than doubled, NBN costs are up. Council/state requirements are significantly more. Cities are landlocked with land become more and more scarce. Impossible for land cost to go down. As to deregulation, what deregulation? They introduced the regulated design process and you now need to get a PCA who asks for a BCA report from a BCA consultant who demands fire penetration reports, fire engineering reports, facade reports, wind reports, waterproofing reports and waste reports. And that’s just BCA. A task that was previously performed by one consultant now needs at least 8.
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jimmy jimmy (@sandeep05639313) reported0x84badd07170efb50f5068dd10618bd0b99379557 nbn i urgent 5000 $ plz help