NBN Outage Report
Why is my NBN service not working?
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Hobart, Melbourne, Sydney, Brisbane, Mandurah, Perth, Young, Benalla, Cairns, Canberra, Geelong, Albury, Sale and Launceston.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Paul C
(@72pac) reported
@PaulFletcherMP before you can connect premises you need to build the entire NBN enterprise and network backbone. And you are claiming credit for a half-arsed implementation using obsolete technologies that it being replaced at great expense as we speak. Because you did it wrong the first time!
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DJ
(@dujles) reported
@PaulFletcherMP Hahaha. Your NBN is a laughing stock in the tech industry. Nobody would ever roll it out like you regardless of any supposed cost savings (which never materialised).
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The Lowdown
(@thelowdownlow) reported
@PaulFletcherMP and still FCKN drop outs... crap coverage in metro areas.... do you know it took 7 visits by NBN to connect my apartment and each time they told me horror stories of how many times they had to go out to others... Greatest monumental stuff up of all time what you lot did..
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Left in Limbo
(@Left_in_Limbo) reported
@kirstinferguson @NBN_Australia Interesting double-down. Not sure that'll work terribly well.
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SRC
(@SRC10127084) reported
@PaulFletcherMP You Fletcher, are seriously deluded. The Labor government was kicked out of power by the lies and disgraceful behaviour of your party led by Abbott. You then down graded the roll out to fibre to the node. You have destroyed an effective NBN because you are cheap.
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Tim
(@tim_mo_tay) reported
@AlboMP Pfft. Cables. What about mobile spectrum? Wonder why Telstra happily sold its network to us? Wonder what they are spending their NBN cash on? NBN was a dud idea to start. It’s hurt competition and choice. It’s hurt quality of internet services. Government should have kept out.
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BiBi
(@edumak8) reported
@PaulFletcherMP ...watered down NBN & one of the slowest internet speeds on the planet...🤨...nah, #BootLNPOut.
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Tim
(@tim_mo_tay) reported
@AlboMP If this is a big campaign point then maybe put some objective data on the table. You have people talking generally - copper and FTTN bad.. Massive generalisation. Some NBN is fine. Some is not. Don’t need to rebuild. Just work on problem areas. Its about outcomes Data please
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StuW🐶 🇦🇺in🇺🇸
(@stuartwaite) reported
@PaulFletcherMP I'll summarise it for you. You're full of **** mate. NBN is a national embarrassment - all of your making.
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Alex McDonnel
(@AlexDGlengarry) reported
@PaulFletcherMP @AlboMP Minister, you are pissing into the wind. All Australians know the Turnbull/Fletcher NBN is crap. The election result will confirm that.
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DingoBob
(@DrowningShark) reported
@PaulFletcherMP The LNP NBN sucks
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Mathew Taylor
(@LordPhantom) reported
@PaulFletcherMP You seem confused about this. You can't connect to a network until it's built. You guys also cancelled the NBN and replaced it with NBN less good but costs more.
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justlooking
(@justloo30794050) reported
@PaulFletcherMP NBN - Notoriously Bad Net
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Katrin Swindells
(@kswindells1) reported
@PaulFletcherMP @AlboMP @NBN_Australia Our businesses internet is too slow and our phone calls keep dropping out. Our communication specialist has repeatedly documented this and gets nowhere with the NBN. We pay a lot of taxes to the government. How can we get this fixed?
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F🍓F🍓Sake
(@FFSake8) reported
@MikeCarlton01 Crap copper cabling would be an improvement for us . We have fixed wireless NBN . Absolute joke . 3G was faster👿
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Ryan Allen
(@137ry) reported
@AlboMP I signed up for Starlink because where I live doesn't have cable, the copper is stuffed, and our only option was LTE. I'm getting download speeds LITERALLY FROM SPACE that exceed the top tier NBN plans. As a taxpayer who relies on internet for an income I feel very let down.
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Rob Bhai
(@RCoops1978) reported
@wombat1974 @PaulFletcherMP And it should be easier to connect people now with better tech, not worse, as its 12 years after the initial project Especially as the LNP never wanted the NBN in the first place and then changed it with an completion estimate of 2016 before that blew out
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Kevin
(@kevineaton_1) reported
@PaulFletcherMP Another issue is that poor NBN can devalue your property, we have 15mbs, if we wanted to sell and a buyer with a family was comparing two properties and the other property had 100mbs, which would the buyer choose. In the Uk every home for sale or rent has the mbs advertised!
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💧 Bryan Bretuson
(@Ryan_Bertus) reported
@PaulFletcherMP Yet your NBN is slower than my previous ADSL2 connection, constant drop outs and flooded pits. I would have preferred a slower rollout of a better network than a faster rollout of an inferior network.
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dlambart
(@dlambart2) reported
@MikeCarlton01 @deniseshrivell Pity the present NBN is slow and prone to failure. This “fibre to the node” is not the one that Labor proposed when they were in government. Murdoch didn’t want it interfering with his Broadband and Chrome cast.
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GobSmacked
(@GobSmac57499765) reported
@SenatorWong @marxdeane WTF did you say 1.5m ???? Where ******** is this NBN we have paid and paid and paid BILLIONS for????????? #OrganisedCrime #TheLNPWay #NBNRORTS
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Stephen Burns
(@Stephen___Burns) reported
@PaulFletcherMP Gee Paul, on a winner there, 34likes and 1.2K mostly negative comments. Let me add one, the NBN service is crap, took 4 months and 6 techs to connect me, every time they found another fault, wrong cable laid, faulty box, etc etc
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Seriously, Cut the Hype, Present the Facts #2
(@Annette86972326) reported
@PaulFletcherMP Puleaze your mob gave us and inferior nbn so ******* slow my character is dead before it even materialises in a ******* game. nbn cant handle too much traffic on the line either. streaming is absolutely ****** coz your mob couldnt organise a piss up in a brewery.
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🕯️ Dave Underwood 💉💉
(@DaveMUnderwood) reported
@PaulFletcherMP You lot botched it. With the mixed technology "bolt on", you've added to the cost of the NBN. Also many folks are stuck with a "last mile of copper", that is badly degraded and in most cases reassembles a rat's nest due to poor maintainance under a mostly private Telstra.
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Damian O'Connor
(@agentagitator) reported
@PaulFletcherMP That would have to one of the dumbest lead paras ever. Yes Labor lost office just at the start of rolling out a massive project it conceived in 2010 to fix ur dead lazy holus bolus Telstra selloff. Then you ****** nbn up and are now redoing ur own plan. FFS
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Pat
(@expat_2030) reported
@VickiPlatt5 Is Jane Norman advised by @macsween_prue ??? Prue went full stupid liar re her NBN claims today in support of Minister Paul Fletch’s claims that NBN is a huge LNP success story! Lying is ingrained in Morrison culture!
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a fully vaccinated somebody somewhere
(@nastygirllenny) reported
@PaulFletcherMP Do you think there is a parallel universe where the majority of Australians haven't had a dogshit awful experience dealing with the nbn?! Frustration with the NBN could be a national pasttime.
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Bernins 🐀
(@NinaGray3) reported
@PaulFletcherMP Labor was elected in Nov 2007. NBN was announced in 2009. First connections went live April 2011. LNP took government Sept 2013. So I would say 51k connections achieved in under four yrs from announcement is pretty damn impressive! #FactsMatter #auspol #NBN
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💧 💉💉 🇦🇺🇫🇷 butcherbird
(@butcherbird) reported
@PaulFletcherMP I disconnected my NBN and changed to 4G, that's how bad the NBN is.
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barry whitelaw
(@99cudgee) reported
@SenatorWong Majority of voters voted knowingly to have a poor NBN, got what they voted for clearly.