NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (74%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Melbourne, Perth, Brisbane, Sydney, Arumpo, Cairns, Adelaide, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, and Junee.

City	Problem Type	Report Time
Melbourne	Internet	5 hours ago
Perth	Wi-fi	11 hours ago
Brisbane	Internet	19 hours ago
Sydney	Internet	1 day ago
Arumpo	Internet	2 days ago
Brisbane	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IdnoSports.com (@IdnoSports) reported 4 minutes ago

  @Ryandally08 It’s not the only thing ONE NATION will shut down. The 1 billion dollar Great Barrier Reef scam will be on the agenda as well. And I would be taking action against the nbn roll out that has blown out to billions more than ever explained take them to court

• 
  LC ✝️ (@leeves_chou) reported 4 minutes ago

  Proof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!

• 
  Alexandra Online 💅 (@AlexandraOn1ine) reported 5 minutes ago

  STILL NO WIFI T-T I called my provider and their solution was.... wait for the nbn to do their thing 🥹

• 
  Roofing and Stuff (@RoofingAust) reported 7 minutes ago

  @DrewPavlou Look past high speed rail Drew. The future is self driving cars. We should be making the roads better and safer. Throwing money at rail now is like throwing money at nbn for remote Australians 10 years ago. Waste of money when starlink fixed the problem.

• 
  Kang Li (@aphacia) reported 8 minutes ago

  @NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?

• 
  peter rowe (@Prowerock1) reported 8 minutes ago

  @Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.

• 
  Pilot Beacon (@pilotbeaconhere) reported 8 minutes ago

  @AlboMP NBN increases that you made, are costing us an extra 300 dollars a year. Forcing us to consume an internet that you can charge more for at any moment is an extrotion racket. I hope you fix this asap. Any mandatory expectation should be met with free service or cheap rates.

• 
  Paolo M (@PaoloMalicse) reported 13 minutes ago

  @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?

• 
  Berry Straw 🍓 (@ddnnddc) reported 13 minutes ago

  ACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.

• 
  Oscar Le (@oscarlehuu) reported 14 minutes ago

  Please make it a bit cheaper in Australia. Australian NBN is ****.

• 
  Drooling Drummer (@5BNylonTip) reported 20 minutes ago

  Between the NBN upgrade and my new drive, I downloaded a 10GB movie last night in 4 minutes! I was astounded. Came back with a cup of tea, prepared to spend half an hour or so waiting, and it was done and part way through another. On an unrelated note, **** Disney.

• 
  Peter Cross (@PeterCr58710847) reported 20 minutes ago

  @QuentinDempster The biggest **** ups in Australia have always been initiated by labor governments the NBN NDIS the rollout of renewables in net zero and so many other **** up policies

• 
  The Raven (@The_R_a_v_e_n_) reported 24 minutes ago

  JFC NBN is absolutely dog ****. The 3rd world has better internet than this amateur backwater **** show. A monopolised racket propped up by taxpayers just like the ABC @NBN_Australia

• 
  Marko Matvikov (@MarkoMatvikov) reported 29 minutes ago

  @Sarah59321051 I've just got my home internet with them and dealing with them has always been great in terms of tech support, new setups, liaising with NBN, network outages, price rise communication, etc.

• 
  Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported 31 minutes ago

  @Andrew_Godman @DPRVenjoyer @hisaflog100 Ironic since they now rely on the NBN to deliver their product following the end of their satellite service.

• 
  Therealstevethebeast150 (@Therealsteveth1) reported 32 minutes ago

  @7NewsSydney Well, it would help if builders didn’t put the NBN box in the ******* cupboard,

• 
  Michael🧙 (@mich___l) reported 37 minutes ago

  @ruicharadrius lol do you live in the middle of nowhere or something? NBN is fairly quick in most places. I get 250 down, 50 up for a decent amount for a decent amount and no downtime.

• 
  loksta!🗣 ❤️. . (@locky82903378) reported 39 minutes ago

  @kevconrad2 @TexCoolMike Use your brain as if they be taking up iPhones no cell towers In space . No nbn network for wifi routers to plug into. You think they took up charging usb cables etc for phones that don’t work ? All that weight for phones that don’t work when they could have dedicated cameras

• 
  Vic (@ImVicLoLagain) reported 40 minutes ago

  @mrru5s3ll @LCHF_Matt @pikkkkaro this is the only decent explanation for what he said that could make sense. the only other way is if his NBN is unstable. because if you have a gigabit connection you need a router capable of it and they all have fine wifi by aus standards , which I would argue is **** but w/e

• 
  S.E.A.T.O._rvlt 🇦🇺 (@SEATO_rvlt) reported 40 minutes ago

  @PaulineHansonOz @GreensAU2 Pauline, you should have seen the corruption when NBN kicked off. I worked in scope, design , construction, activations and repairs. I’m bound by NDAs but **** that. I’m sending you a letter that will upset a lot of people. I’m tired of playing nice.

• 
  Southwell Certifiers (@TheDeanDK) reported 41 minutes ago

  4/ Documentation gaps. Missing clearances from Sydney Water, Ausgrid, or NBN. Errors in the Section 88B instrument. A subdivision plan that doesn't meet Registrar General's Guidelines. Each gap adds weeks. A requisitioned plan resets the registration clock entirely.

• 
  Ryan Emery (@ryanremery) reported 42 minutes ago

  Signed up with @VodafoneAU 2 weeks ago for FTTP. My internet then stopped working. @VodafoneAU customer service claimed existing FTTN had been canceled. @NBN_Australia says no. Got FTTP today. Now receiving my "cancelled" FTTN and not FTTP 500MBS I requested 2 weeks ago.

• 
  💧☘️Rhona - Bluesky: rhonae (@bensab3) reported 44 minutes ago

  @james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor

• 
  gordon malcolmson /malky🍀🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸💚 (@gordonmalcolms3) reported 44 minutes ago

  @racingblogger Terrible ride by NBN😒🐎🍀🇮🇪

• 
  Alexandra Online 💅 (@AlexandraOn1ine) reported 47 minutes ago

  I have read...so much BL... Due to my NBN....still being down..... WHY AUSTRALIA WHY 😭

• 
  Maarten 1947 *One Man's Opinion. (@Maarten1947) reported 51 minutes ago

  And the "One Brain Cell" to solve the Fuel Crisis, they are unable to stop NDIS rorting NDIA Blowout, ASIC Issues & Blowout,NBN Billions Blowout and NetZero Blowouts and you expect them to worry about National Security as Well! Get Real.

• 
  Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported 54 minutes ago

  @hisaflog100 The original sin was Rudd and Conroy decreeing that NBN access charges must be flat across the whole network.

• 
  Dave Jones (@eevblog) reported 55 minutes ago

  Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

• 
  RoverDownUnder (@AJG71) reported 57 minutes ago

  @Adam_Creighton @DrCameronMurray This is what happens when you outsource what should be a government service to the private sector. Profit motive kicks in as do rorts & fraud. Also see the Unemployment Services, Housing, NBN etc. It isn't the scheme itself, it's the people who run it.

• 
  Toe-knee (@yourmama717) reported 57 minutes ago

  @NBN_Australia That’s understandable however there were basically no updates from nbn over long periods (12+ hours) throughout the outage. What the hell are nbn doing? How is the network so poorly designed that an outage for an entire suburb lasts 26 hours???!!???!