NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (74%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Sydney, Cairns, Adelaide, Brisbane, Perth, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, Junee, and Portarlington.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 22 hours ago |
|
Sydney
|
Internet | 23 hours ago |
|
Cairns
|
Internet | 1 day ago |
|
Sydney
|
TV | 2 days ago |
|
Sydney
|
Internet | 2 days ago |
|
Sydney
|
2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Online 💅 (@AlexandraOn1ine) reportedI have read...so much BL... Due to my NBN....still being down..... WHY AUSTRALIA WHY 😭
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Ryan Emery (@ryanremery) reportedSigned up with @VodafoneAU 2 weeks ago for FTTP. My internet then stopped working. @VodafoneAU customer service claimed existing FTTN had been canceled. @NBN_Australia says no. Got FTTP today. Now receiving my "cancelled" FTTN and not FTTP 500MBS I requested 2 weeks ago.
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Rob Khouri (@Robkhouri) reported@SimonBanksHB Original cost of NBN $4b. Original cost of NDIS $13b. Who's the joke? Original cost of net zero? Who ******* knows, they never told us! ********!
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Peter Patrick (@PeterPatri67891) reported@pikkkkaro The wifi will only improve if the internet connections are better. So the problem is the nbn network cable & fibre optics not the wifi.
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Blake Harris (@Blakestar27) reported@NBN_Australia idk if this is an NBN issue or my ISP issue but since about Tuesday my internet witch has FTTP all of the sudden became slow and I can’t even look up anything sometimes and my internet hasn’t been like that since I got FTTP.
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WALLY BENCIC (@wpbencic) reported@Neety55 @45FirstLady Yes she did!and wasn’t it a joy to watch! That Conroy is such a smart arse arrogant prick! Made a disaster of the NBN rollout! These fools are never held accountable for disastrous blowouts in costs! Turnbull’s snowy 2 another great example!
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Sherwin Pinto (@sherwinpinto) reportedIs anyone else having an outage on their NBN in Rockdale @AGLEnergy
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Box of Rocks (@frankbcdn) reportedNever forgive these mealy-mouthed figure fudgers and their second rate outcomes. The #NBN 🤬
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✨ Immo ✨ 🫧🌠 (@Immo____) reported@Zadow_ @YaseiDoubutsu I could never handle wireless that stuff drives me crazy but YES this is exactly it haha I just got it from JB while on an Ethernet cable run to hopefully solve an NBN dropping out issue
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peter rowe (@Prowerock1) reported@Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.
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Billyy (@Billyy39678102) reported@CatherineD42535 @VDejan0000 ******* stupid question. Of course we should. Nbn, snowy hydro and reduction in hecs debts. All wasted money. Let’s have a government oil and gas company and refineries. Owned for the people. Economic ideology has failed the Australian people. Time to be pragmatic.
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Spicy Ice (@SpicyIce7) reported@SolarisFR @The_Bloooop I appreciate the offer but unfortunately I live in Australia who has this magical thing called nbn that controls the internet. Unfortunately nbn r about as useful as dog **** amd i have had no internet for 5 months and likely womt have internet for another 2 at minimum
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Julian (@captainjujubean) reported@Borindas_Lament @pikey14 Like the NDIS or the NBN or Snowy were "costed"? They seem to be the only party talking about actually reducing spending, fraud and waste. Like all parties they will over promise and under deliver but at least they are raising these things as actual issues
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported@Freddy717263 Of course I knew the power was dead - but only for the NBN. Everything else in the house was working - hence my call. PS - I'm not an electrician, but at least I solved my own problem in the end but wasted 1 hour on the phone to 'tech support'.
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S.E.A.T.O._rvlt 🇦🇺 (@SEATO_rvlt) reported@PaulineHansonOz @GreensAU2 Pauline, you should have seen the corruption when NBN kicked off. I worked in scope, design , construction, activations and repairs. I’m bound by NDAs but **** that. I’m sending you a letter that will upset a lot of people. I’m tired of playing nice.
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rbruschi (@justbruschi) reported@ASX1500 Depends on property size and what kind of nbn you have at your house. But we used to run these ubiquiti links between parts of the site ( main mine -> contractor dongas ) with no issues. Something to consider.
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Phi AU (@Phi_AU1) reportedA Direct result of the ALP gutting of the NBN. And they wonder why I'd never vote for them. Still on the same HFC I was on 10 years BEFORE the NBN. Now I get multiple dropouts a month due entirely to infrastructure that should have been fibre for YEARS.
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Drooling Drummer (@5BNylonTip) reportedBetween the NBN upgrade and my new drive, I downloaded a 10GB movie last night in 4 minutes! I was astounded. Came back with a cup of tea, prepared to spend half an hour or so waiting, and it was done and part way through another. On an unrelated note, **** Disney.
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The Lord (@lord_tizza) reportedAnd Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(
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💧☘️Rhona - Bluesky: rhonae (@bensab3) reported@james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor
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James (@consensusadidem) reported@schaeffer_phil @DavidCrisafulli Nothing to do with the NBN, that was a matter of national security an essential service, EVs & chargers are not, they're a boutique luxury. How many EVs are there in Yamba & how many chargers are there.? How far apart are they? I'll bet: 1. very few; 2. as above; 3. not far.
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SuthoDan (@SuthoDan2) reportedNBN outage on Super Saturday... This may be my villain origin story
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👻 Warren Money 👻🎸🇦🇺🎬🍿🎃🏚️ (@WarrenMoney) reported@Cam_M_Caldwell The coalition is the ones that got us in this mess by closing down the refineries. Dont play the hero card because you once could be the villain. Thanks for ruining the nbn rollout and making it cost 4 x the price. *********.
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@Thejimpenman Ask your serfs to shout you full fibre NBN Jimmy. That was under the Deposed LNP Crime org that ran up $850 additional debt, without creating one cent of legacy assett, whilst claiming to have paid down the existing $150 billion debt that took all prior govts 112 yrs to reach.
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Gregory J O'Flaherty 💧💦 (@schitzoziris) reportedMy High Speed National Broadband Network #NBN Internet Connection has gone from slow, to none existent !
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Mark (@markhumooney) reported@LCHF_Matt @SkyNewsAust Hilarious so how is that done via NBN. How do fire, emergency services weather services, local, state and federal government agencies do this in one area. Being done now. How does an emergency text system send warnings that have gigs of data. You’re just proving you have no idea
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Kim Bickley (@somesomm) reported@DodoAustralia how long is the NBN outage in Newcastle East expected to last?
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James the 2nd (@JamesII4824) reported@disco___cat @jason_king72 GST is fine ( Keating wanted it at first ). I didn't even mention the damage he did to the housing market with his CGT discount. No government sold out future generations to the Boomers like Howard's. And Abbott sucked - NBN vandal and climate vandal.
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Julian (@captainjujubean) reported@Borindas_Lament @pikey14 Like the NDIS or the NBN or Snowy were "costed"? They seem to be the only party talking about actually reducing spending, fraud and waste. Like all parties they will over promise and under deliver but at least they are raising these things as actual issues
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@Qldaah If only Media Militia had gone Full Fibre to the cesspit, instead of opting for snail paced Copper NBN, they'd know that "discovery" was only a new find, mid last century & rejected as unviable, of poor quality & limited in supply.