NBN

NBN Outage

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

NBN problems in the last 24 hours

The following chart shows the number of reports that we have received about NBN by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

NBN Outage Chart 10/03/2022 05:15

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Most Reported Problems:

  • Internet 74.11% Internet
  • Wi-fi 11.64% Wi-fi
  • E-mail 6.19% E-mail
  • Total Blackout 5.53% Total Blackout
  • TV 1.26% TV
  • Phone 1.26% Phone

NBN Outage Map

The most recent outage reports and issues originated from Melbourne, Forster, Sydney, Brisbane, Perth, Adelaide, Canberra, Bunbury, Gold Coast, West Busselton, Launceston, Cairns, Wollongong, Townsville and Seven Mile Beach.

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AustraliaMelbourne Internet
AustraliaForster Internet
AustraliaSydney Internet
AustraliaBrisbane Internet
AustraliaMelbourne Internet
AustraliaBrisbane Internet

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • 10dec40 M Hill (@10dec40) reported

    @IMO41725414 @SpaceX FYI...starlink has been an "all-weather" friend, no problems at all this whole year. NBN don't compare at all and 138aud ain't steep at all for an unlimited data package

  • RichardKGrump Richard Wright (@RichardKGrump) reported

    @whatsler @NBN_Australia Yes, but NBN send me texts. When I reply they don't answer me. They can't have it both ways. They make appointments with that they don't keep and don't let me know. They are a major disappointment. And frankly they are just rude.

  • whatsler Who-Whogus The Whatsler (@whatsler) reported

    @RichardKGrump @NBN_Australia You're TPGs customer. TPG are NBN's customer. NBN don't just not want to talk to you, they're not even allowed to talk to you. You're literally paying TPG to argue with NBN on your behalf; let them do it.

  • Appit15 Appit (@Appit15) reported

    @mmmaxi @Anthony_Klan I'm on the Telstra network with another supplier - cheap as chips mobile with good coverage. NBN I ditched for wireless connection - local Perth based provider - consistent connection, speed & cheaper than Optus/Telstra/iiNet.

  • GaeleMaat Gaele Maat (@GaeleMaat) reported

    @favfavalore 1/ I agree with your comment, of course. But I have another pet peeve, & it's due to the terrible NBN the eternally-damned Coalition installed. I live in rural QLD, where old copper wiring is almost useless. Telstra's service here is "chancy" at best, but it wouldn't be so awful

  • _drbruced Bruce Davie (@_drbruced) reported

    Australia's NBN (national broadband network) cops plenty of justified criticism, but today a pair of techs showed up at my house to troubleshoot a high noise level on the HFC network which they'd traced to my house. I had a vague idea there was an intermittent problem 1/3

  • lassie_welsh Hon.Taffy fool 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@lassie_welsh) reported

    @johnBraker5 @RichardKGrump @NBN_Australia I have FTTP and I live in regional NSW as does Richard , I have never had the issues he is having , my optic fibre was laid under a Fed Labor Govt, the LNP have mismanaged and directed a subpar NBN framework since Abbott. This is now the result, a second class system!

  • Ozzytourer 💧Lucky Country with A Labor Govt!! (@Ozzytourer) reported

    @RichardKGrump @NBN_Australia Oh well, that sucks.... Guess you will have to annoy them again...

  • RichardKGrump Richard Wright (@RichardKGrump) reported

    @Ozzytourer @NBN_Australia There were problems with the NBN at 2 junction boxes. He fixed them and I had internet for the first time in a week. This modem is only a little over a year old.

  • Ozzytourer 💧Lucky Country with A Labor Govt!! (@Ozzytourer) reported

    @RichardKGrump @NBN_Australia Might be time for a new modem.... We use to have drop outs, speed would slow etc, we would have to restart the modem regularly. Updated to a new modem, no drop outs, no speed loss.....

  • llewellyn1953 Llew (@llewellyn1953) reported

    @kelseyvh @Optus We had to ring Optus to get our free of charge dongle filled for the second time after drop outs since the 24th September that make working from home and travel bookings a nightmare. Apparently its the NBN that is at fault for our Glen Waverley based problem.

  • RichardKGrump Richard Wright (@RichardKGrump) reported

    The @NBN_Australia technician fixed my internet, He said he couldn't do anything about the terrible speed I get but said I shouldn't get any more dropouts. It's only dropped out twice this afternoon. Perhaps out of habit?

  • ShevlaneB Brian Shevlane (@ShevlaneB) reported

    @MRowlandMP Just like Macron and Scomo I know and don't think that my NBN outage will not be solved today. Why ? Public Holiday and yesterday no bosses around Sunday. Your responsibility madam.

  • ricklevy67 Au Purrr , #IStandWithUkraine (@ricklevy67) reported

    ******* @Telstra want me to pay $1008 , that I have already paid via thier #bpay number 7773 through online banking , otherwise they want reconnect my nbn . I have no internet , iview or sbs on demand , i have made a complaint to communications industry ombudsman #telstra

  • trickyidnego Millicent Bystander (@trickyidnego) reported

    @KleinRevd @BradSabbath The waste is phenomenol...thousands of $$$ worth of tech ripped out and replaced with stuff that will need to be ripped out and replaced in not many years. My nephew in nbn...says he will be employed for rest of his life because of vast amounts of stupid

  • speechwoman Cᴀʀᴏʟɪɴᴇ Bᴏᴡᴇɴ 🇦🇺🇳🇿🙃🌸 (@speechwoman) reported

    @Telstra Actually, I just remembered I had fuether discussion with Telstra tech support people when NBN became available in our area.

  • SchelleTick Mischelle (@SchelleTick) reported

    @IMO41725414 @SpaceX IMO, because many people in regional Australian can't get good internet, NBN satellite costs a fortune and is as slow as a snail. (I am not saying NBN Fixed Wireless) some areas rely on satellite, majority of those are farmers that feed you.

  • lovinglife0066 lovin' life (@lovinglife0066) reported

    @iiNet hi iinet. Our internet has been down for over 12 hours. No issues with the modem or nbn box. Just no internet access. Postcode 2088. When will it be fixed?

  • externallylaws Externallylaws (@externallylaws) reported

    @MarquisO Hmm. Looks like another big economic stimulus package might be in development... I suggest fix the ******* NBN, that the LNP ruined, first. Then roads.

  • kelseyvh @kelseyvh (@kelseyvh) reported from Melbourne, State of Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • SenSHenderson Senator Sarah Henderson (@SenSHenderson) reported

    If the NBN was not rolled out with the speed and purpose that happened under the Coalition, using all available technologies, millions of premises throughout Australia may have languished on ADSL speeds of 8Mbps, on average, or endured lockdowns with no internet service at all.

  • SenSHenderson Senator Sarah Henderson (@SenSHenderson) reported

    In 2020, the Coalition announced a $4.5b NBN network investment plan that will give upto 75% of fixed line premises in regional & metro Australia access to ultra-fast broadband by 2023 –this will occur via a continuation of the ‘multi-technology model’ that Labor so denigrated.

  • MarcusMMcIntyre Marcus McIntyre ⏩ (@MarcusMMcIntyre) reported

    Went to the @Optus store to cancel nbn. They have system issues today. Couldn't cancel in store. #optus #OptusHack #optusfail

  • AlisonA02620688 AlisonAbraham (@AlisonA02620688) reported

    @randlight If Maley wants to look at Ms Gillard’s legacy, Maley should look at all Ms Gillard achieved, (such as improved relations with India, health reforms, a decent NBN etc etc) not just focus on one issue.

  • Rhino734964092 Rhino7 (@Rhino734964092) reported

    @FurlongMick @SaskiaZwolls Just like blaming OPTUS for NBN problems .5G to homes has run into problems of hacking .Opus was trying to connect 5G to houses in my area when all this hell broke loose. Bank told me they are safe ,but MyGov link seem to have buckled .

  • KleinRevd Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    @mel_wright123 In more ways than one. Australia is impacted by bad telco services and crap NBN everyday. It's a ponzi scheme making foreign interests rich whilst we get 3rd world performance and atrocious service.

  • gheddo961 Gheddo961 (@gheddo961) reported

    Lebanese channels tier list Good: Bad: Horseshit 1)Lbc 2)Jadeed 3)Otv-Manar-Nbn 4)mtv Yes mtv is the shittiest channel.

  • powderkeg2024 10forTBguy! 🇦🇺 (@powderkeg2024) reported

    @Stephen___Burns @ryan_racz @SpaceX The NBN should be shutdown and replaced with Starlink. Tax payers would be better off as they will never see a return of capital on this sinkhole company.

  • BushboyYT BUSHBOY (@BushboyYT) reported

    @IntelANZ Too bad nbn is absoute trash. We are left in the dust compared to other countries

  • johndvsn john (@johndvsn) reported

    @NewtonMark @PalZer0 My point was that the NBN is bad so please don’t do that to my phone thanks.