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NBN service status: outage reports and connection issues

Why is my NBN service not working?

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Full Outage Map

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 76% Internet (76%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Adelaide, Arumpo, Brisbane, Melbourne, Perth, Dubbo, Croydon, Long Forest, Holmesville, Warragul, Cairns, Hobart, Parramatta, and Ashfield.

CityProblem TypeReport Time
Sydney Wi-fi 11 hours ago
Sydney Internet 15 hours ago
Adelaide Internet 17 hours ago
Arumpo Internet 18 hours ago
Brisbane Internet 23 hours ago
Adelaide Internet 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • YBartolovic
    Yvonne (@YBartolovic) reported

    Lots and sometimes can’t even get 1mpbs Not joking Not nbn though but still **** house

  • robb_j_m
    💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reported

    To my Aussie friends: Wasn't the idea behind the NBN (National Broadband Network) to ensure that everyone had access to free (or at the very least inexpensive) internet? What happened? How much are you paying for internet access?

  • MarkSareff
    Mark Sareff (@MarkSareff) reported

    @Telstra 1 Calvert Avenue Killara. Shows nbn out. Trouble is I have low mobile data allowance and depend on wifi

  • hoskyidiots
    ADAMan 🧫🧠 (@hoskyidiots) reported

    @craigkellyAFEE @Sauronlordking Free internet would be cheaper than FTA TV FTA TV (FY2025-26) Total estimated annual government expenditure/support on all FTA TV A$1.64 billion NBN Financial year 2025, ended 30 June 2025), NBN Co’s total operating expenses were approximately A$1.6 billion.

  • moresunshine_1
    John Cas (@moresunshine_1) reported

    @Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!

  • charlie_mi53959
    Charlie ****** (@charlie_mi53959) reported

    @TheKouk Including child care, the ABC etc. is only the first bit of where you’re wrong. Even if you include them in your list, they don’t put a dent on white elephants like the NDIS, NBN, and not to mention all the lost tobacco reve— oh, I’m sorry, I forgot you were a retard. Carry on.

  • Stoxxie
    David Lee (@Stoxxie) reported

    @Liberty_Itch @DavidLeyonhjelm This is an incredibly poor editorial on the NBN. A waste of my time in reading it

  • Majyqman42
    Majyqman (@Majyqman42) reported

    @larrikinstreak @robb_j_m The ISP pays a significant portion of the price of a service to NBN. I don’t know where you pulled your **** from to think it was free, but perhaps go fling it somewhere else.

  • GBH0100
    Gregory Briscoe-Hough (@GBH0100) reported

    @news_australian Snowy 22b.0 man has as much credibility as his NBN (no bloody network) rollout achievement… worst Monister ever!!

  • shanihashmi
    Hasaan (@shanihashmi) reported

    @sharmilafaruqi Pakistan should seriously consider an expanded National Broadband Network (NBN) style rollout similar to Australia’s model. A nationally coordinated fiber backbone could reduce duplication, improve rural connectivity, lower long-term infrastructure costs, and ensure faster, more equal internet access across the country.Private ISPs can still compete at the retail level, but broadband infrastructure itself should be treated as a long-term national strategic investment. At the same time, Starlink licensing should move quickly through the Pakistan Telecommunication Authority. To capture the market, Starlink will likely introduce pricing that is affordable for ordinary people, especially in underserved and remote areas.

  • inter_miki
    Milan 🇦🇺🇷🇸 (@inter_miki) reported

    @designerontheru @AvidCommentator That's because the prices for 500 is the same as 100 which is a big problem because the ISP makes hardly nothing from your $95 to begin with. Maybe $5 as they take all the risk and NBN makes all the money

  • TheBlackWallaby
    Lucas | 🇦🇺 (@TheBlackWallaby) reported

    @australian Even Tesla is made in China, so what is the actual issue here? This was sent from my Mac Mini, made in China, sitting on a desk made in China, connected to the NBN through a Wi-Fi gateway made in China, typed from my Logitech keyboard, made in China, while I sit in an office chair made in China, looking at a Samsung monitor made in, checks notes, Vietnam. At some point the argument has to get more precise than “China bad.” If the concern is connected vehicles, telemetry, firmware access, data storage, or fleet security for MPs, then make that argument properly and apply it consistently across all networked devices. But pretending Chinese EVs are uniquely suspicious while half the modern office supply chain is already Chinese-made is not analysis. My iPhone (made in China) is connected to my Apple Auto - driving me around tracking me on a GPS map, with a microphone that works, and the Head Unit (made in China) Where does it end?

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @WaveTheoryUK @robb_j_m Hopefully your area will be enabled for the free fibre upgrade and you'll actually get the proper nbn rather than the crap LNP rolled out.

  • TonyMemandqvy
    Tony Meman (@TonyMemandqvy) reported

    @cjoye Sell the NBN? Yeah because when we sold the electricity network, that worked out well for prices. Bringing CGT in line with tax on wages is going to be one of the fairest tax decisions made. Nothing will change otherwise businesses would have left for a tax haven already.

  • whereisaaron
    AaronTheDiver (@whereisaaron) reported

    @cuffs1971 @robb_j_m @NBN_Australia Eh? You're saying, that because Australia has economies of scale, that fibre is more expensive?!? That's upside-down world! NBN has *way* more customers to spread the infra costs over. If anything, fibre should be cheaper in Australia than NZ, surely?

  • austhrottle
    Aus throttle (@austhrottle) reported

    I usually hate most government spending, but sometimes they get things right. The inland rail was a good project. Cancelling the inland rail is a terrible decision. It is just as important as the NBN, and in this case there isn’t a foreseeable technology that will replace it in 10 years time. Rail is insanely energy and labor efficient compared to trucks. Trucks should only be used for end of journey in a well optimised system.

  • imboudee
    M (@imboudee) reported

    @Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.

  • ChrisSw1977
    Chris Swan (@ChrisSw1977) reported

    @QBCCIntegrity Happens with every big idea. NBN Snowy Hydro NDIS The list never ends with their stuff ups.

  • olwidula
    blank (@olwidula) reported

    @robb_j_m Outside the urban centres, $139 a month for Starlink. NBN for me was a slow and expensive skymuster satellite. Thanks Elon.

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • puxiesmt
    Susan (@puxiesmt) reported

    @jeff32567916 @australian He recognised that NBN via wifi (using mobile phone network) is a bad idea, when the mobile phone towers back up battery's go flat (couple if hours) we have no communication at all, we should all still have wired communication but we don't so it's very easy to switch it all off

  • diss_presso
    Max (@diss_presso) reported

    @BrowntownBrew @robb_j_m Most of our national capital Canberra is on <100mbps whilst literal 3rd world **** hole islands, without NBN or paved roads, get triple that. Anyone who actually believes in the NBN is as brainwashed as a Putin supporter. Starlink has made the NBN largely redundant for non gaming purposes, and the 5G network is already 3 times faster and both cost taxpayers exactly $0.00. Rudd should go down in history as the king of morons.

  • some0nethere
    some0nethere (@some0nethere) reported

    @OMGTheMess I am an EV driver, but I do not think others should be paying for it. Perhaps if the government invested in standing up a government owned charger network that had a sound business case and sold it later, that might be ok. However, that was what NBN was supposed to do with internet...

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @THATS_RIGHT_YA @robb_j_m nbn fixed wireless made me pay for 50mbps plan if i wanted to get 25mbps <two mbps faster than the adsl service it replaced> for 4 years, if i dropped to the 25mbps plan would deliver 12.5mbps. took them 6 years to deliver the 100Mbps plans they promised at launch.

  • mez_spy
    Mary Spy (@mez_spy) reported

    @AjaxXanthe See if you can get extra mobile data from your provider. We had an NBN issue a couple of years ago & not sorted for more than 2 weeks. We could get additional data on mobiles or a dongle for home

  • paullyj57
    paullyj57 FMD **** AUST (@paullyj57) reported

    @JH_Otway_Ranges @craigkellyAFEE we never needed an nbn . mobile phone for data was faster and cheaper. Now starlink is faster and cheaper again NBN is a 200 billion dollar disaster

  • CatManSturty
    Stuart the Catman (@CatManSturty) reported

    @algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.

  • Arronkt
    Arron (@Arronkt) reported

    @robb_j_m I was that happy with the FTTN NBN I had I went with Starlink when it was available in my area in November 2021. I know I can now get FTTP , but I put up with an ordinary service for for a long time and can’t be bothered changing.

  • imboudee
    M (@imboudee) reported

    @ItsMissShorty @osborne_sam @robb_j_m What you said is not controversial. We’re trying to understand what you mean by “wifi” being unnecessary. It’s ambiguous. I think you mean NBN Fixed Wireless. Or perhaps 4G/5G telco service. Or Starlink. Or even connecting to your neighbour’s wifi network. 🤷

  • Ladwiththebrew
    Aussie Kaiser (@Ladwiththebrew) reported

    @Ben_Davison1 Education has gone to ****, roads no different, rail basically doesn't exist, NBN is a worthless attempt at 30 yr old tech, electricity and gas is expensive, refusal to build any water infirstructure. The law was subverted decades ago and civil society doesn't come from gov.