NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (73%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Melbourne, Parramatta, Ashfield, Logan City, Brisbane, Adelaide, Ocean Shores, Perth, Gold Coast, Toormina, Junee, Portarlington, Geelong, and Thirlmere.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 43 minutes ago |
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Internet | 2 hours ago |
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Internet | 4 hours ago |
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Internet | 12 hours ago |
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Wi-fi | 12 hours ago |
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Internet | 12 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Zoppy McZop (Paul) 4x 💉 (@Zoppy_McZop) reported@AnnieW1303 Of course a nbn outage occurs whilst trying to what this weasel ….
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Mr Nobody (@Mr_NobodY_0101) reported@VodafoneAU Any issues with your NBN DNS server ? seems to get lots of DNS related slowdown for last few days, specially with Google domains.
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seasmutt🏳️🌈🏳️⚧️ he/it (@seasmutt) reported@sleepyboiyo Let’s be real when isn’t the NBN down
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Tomaraki🌸🐭 🇦🇺🇬🇷 (@Tomarakh) reported@MeganTheOracle Don’t have it through satellite but through the NBN. Is the service completely down or just spotty?
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Jono Pace (@jono_pace) reported@TurnbullMalcolm You also cancelled the NBN Fibre rollout - to support Foxtel perhaps? This cost Australia another 20-30-40 billion? You to date are the worst prime minister in Australian history.
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STEVE MEDLEY (@STEVEMEDLEY14) reported@Optus I have been a customer for over 20 years, I wanted to change my NBN plan and pay less, and your team claim i have to go into a store.
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Mr SD (@mrbhavani) reported@TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN
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Anne 🐘🐳🐬🙏🇺🇦 (@vesica13b) reported@DavidColemanMP @MRowlandMP Where I live 1 phone bar and 2 bars nbn both ****, I hope Labor fixes our area as your lot did nothing David
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Drooling Drummer (@5BNylonTip) reportedNBN went down last night. Stupid Telstra modem shuts down the entire home network with no NBN signal. I couldn’t turn my lights off! XD Glad I got them all on a kill switch. Gotta get a decent modem. Had a Nighthawk with my cable net. Doesn’t work on NBN network.
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Jake (@gazebospills) reported@sleepyboiyo this is the first thing that came up when I looked up to see if anyone else’s NBN wifi was down 😩😩
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Gregory Wade (@wadey42) reported@NBN_Australia Registered for updates for fttp access on GWH Warrimoo. Do I have a login and password to view and edit my registration? Seems a difficult system to navigate. Can you advise process? Regards, Ben joliffe.
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ElizabethR (@telip1977) reported@TPG_Telecom @NBN_Australia our internet is down AGAIN in rowville. What is the story
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Michael Bell (@disirregardless) reported@TurnbullMalcolm Is that why you hobbled the NBN to help his Australian interests?
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Stuart Palmer (@s_palm) reportedNBN sending me hardcopy letter encouraging me to upgrade to FTTP because ... their existing FTTN service is probably trash is the flex that I am here for.
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Ali (@alipage6) reported from Sydney, New South Wales@NBN_Australia @ericsson @MWCHub What about homes with constant NBN outages? I’d look forward to a service that works.
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Dangeling (@Dangeling_) reported@Aussie_BB @hamoui14 My fix wireless nbn ain't working suddenly. Woodburn nsw 2472
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CL Moller (@cieloyla) reported@stanleywaite1 @nogulagsagain @ChrisMinnsMP Medicare, like Austudy, NBN, NDIS, etc, was ‘built’ with waffly parameters & no realistic budget. Coalition always looks like bad guy when it has to rein in ridiculous gold-plated vision & deficit-creating expenditure to turn Labor white elephants into viable programs. Reality!
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Ali (@alipage6) reported from Sydney, New South Wales@NBN_Australia @belongau do you have a contact number for constant outages with no wifi service outside of your ‘working hours’? Where’s the compensation for fees with no service?
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aj_47 (@AJ_47biotch) reported@Optus I absolutely will get this phone but not with Optus, between the worlds worst NBN service and a mobile service that is 3g more often than not I would need to be an idiot to give you clowns more money.
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Ed (@iamrocketpants) reported@iiNet I've spoken to the call centre about FTTC nbn outage and was told it is a either a network issue or iiNet equipment issue. No updates available on your network status page. Any updates?
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Simon (@Jovianshadow) reportedIs anyone else in #Canberra experiencing really slow internet? I doesn’t seem to matter what I’m on, person laptop, iPad, phone, NBN, Work network, mobile data… EVERYTHING IS SLOW AND TIMING OUT!
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Sleepiest boiyo🔞🇦🇺 (@sleepyboiyo) reportedNBN down? But how will I look at wreckable butts now ;(
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Eddy Thybulle (@AEddy6087) reportedI think i'm stuck in the middle of a big old fight between the NBN and Telstra and I don't really want to be, it would be much better for me if they just resolved my issue instead of fighting with each other tbh.
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Hargalaten (@Hargalaten) reportedNBN technician coming on Monday, hopefully internet issues are resolved and streams can resume soon 🙏
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Zac Spitzer (@zackster) reported@iinet HFC nbn is down in Elsternwick, Vic?
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✳✳🕯Jacki M - I♥️🏍👠👡👗👚🎶👩🦲 (@JMcK2018) reportedNBN news (yes I know 🙄 it's local) has a cafe owner waffling on about how terrible it all is for a Perrottet PR...newsflash to Perrottet - coffees are DISCRETIONARY - ppl's lives will be OK if they make it at home...housing on the other hand is a necessity
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vnacanusa@gmail.com (@vnacanusa) reported@karendumas Well as Real reporters, not just stenographers-we need to be REAL to The People we serve so we must only tell them the truth-that's our service & sometimes we even wake a few up to truths right in front of them not readily seen - which your team at NBN seem do better than most👍
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Paul (@PaulieIsHere) reported@TurnbullMalcolm And you have done more damage to the NBN than any other person alive today on behalf of Murdoch. What a moron you are.
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Sue Middleton (@Middleton_Says) reported@ktxby @betterbushcomms have a lot of good common sense knowledge. I don't think you are able to get on skymuster if you're in a FW area. I would recommend looking at starlink if you're in a FW area with poor performance. Although NBN say they are upgrading FW 🤷
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John Barker (@john_jhbarker01) reported@MFourpaws @Heather15814898 @strangerous10 Especially when you have erratic internet from the cheap NBN service in rural areas.