NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (77%)
- Wi-fi (10%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
- TV (0%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Sydney, Melbourne, Perth, Brisbane, Kincumber, Ballarat, Rosalie Plains, Hobart, Arumpo, Townsville, Wollongong, Dubbo, Croydon, and Long Forest.
| City | Problem Type | Report Time |
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Internet | 4 minutes ago |
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1 hour ago | |
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Internet | 5 hours ago |
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Internet | 6 hours ago |
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Internet | 6 hours ago |
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Internet | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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AussiEx.au (@aussiExau) reported@Kgeeme @MRobertsQLD Totally agree, mate. That Hydro monstrosity and the FTTN NBN were a real waste - billions down the drain and weโre still stuck with rubbish speeds. Howโs it been affecting you where you are?
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DBMG ๐ฆ๐บ (@dbmgreen) reported@Peter_Fitz I was a Young Lib at UWA. Tea & Fairy Bread with Mal Fraser @ Sir Charles house. Volunteered. I was sliding but NBN was the last straw. AUS needed a statesman we got Abbott. :( Volunteer for an independant now. Unlikely to support libs ever again. If they are around that is.
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JILL (@1Swinging_Voter) reportedWOW. Was that Mike Kaiser perched up next to that Murray Watt snot from #QLDPOL at #ESTIMATES today? WOW still got his snout in the corrupt Labor trough. Remember he was handed that NBN job by Stephen Conroy no application needed. WTF is he doing now on the public **** #CANBERRA
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Connor (@CAweir1993) reportedNBN News getting shafted for Sydney news is not gunna go down well
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Glen (@Petty_Ruxspin) reported@TRILLBlackLos @Cheamane @elroy__preston Didnโt NBN run down on them on stage at some point. Like these happy rappers were still street nyggas at the end of the day.
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Hardware Unboxed (@HardwareUnboxed) reportedAll this talk about personal computing dying and what not, I (Steve) decided to try GeForceNOW (Australia) Ultimate using Wireless NBN, Starlink and 5G. My review is this: It's really bad, f@&ing sucks. Thank you for your time.
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James Boman โฉ (@JBoman32768) reported@techAU @BassonBrain @Starlink Its a real testament to how slow and overpriced limited in availability the NBN is.
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Andrew Godman (@Andrew_Godman) reported@onurcam @tzk1810 Kinda slow compared to fibre. Misses the point that Tony screwed the nbn and ended up spending just as much as a fibre network was going to end up being
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Terry Corby (@TerryCorby57986) reported@DaveMcG67 @Ausbobsmit @lauren_vasiliou Like Snowy 2 you mean started by LNP at a cost of $2B now estimated at $42B an LNP project or the NBN which cost us $110B more under Abbott& Turnbull for a far inferior service.Neither the right or left r great project managers.
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Stonkin Days (@n0otherwaythere) reported@Starlink Iโm one **** around on price from going over to NBN fixed wireless which has been rolled out in my area since I got Starlink. The chapping and changing is bullshit
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Stuart the Catman (@CatManSturty) reported@algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.
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Mary Mary Quite Contrary๐ญ (@biba_nova) reported@GATESDK We should really switch, we have no problems up at the property with the Starlink, but the NBN here in the city is pathetic, sick of hot spotting off my phone.
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Reid Fowler thepastoraleye (@Rwmfowler) reported@grok @prx75400417 @Gentleman_Ways Grok may be wrong. The North By Northwest suit was a lighter grey, 3 button, and he never wore a collar pin in NBN.
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Spider Mother Gwen (@GwenMotherS) reportedlines we are tunning in the nbn these days AUSTRALIA SUCKS FOR INTERNET this has taken a big toll on my mental as i am now stressed out about debut having issues and ruining my hard work that i am trying to put into it sorry late message
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Finder (@findercomau) reportedThe NBN is phasing out older copper connections starting July next year, and if you donโt switch to full fiber within six months of being notified, your internet will be suspended! ๐๐ Check your address eligibility now to ensure you stay connected with faster, more reliable service ๐ #NBN #internetupgrade #aussietech
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P J Bird ๐ท Vaxed ๐ถ ๐ ๐บ๐ฆ ๐ฏ๐ด ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@PJbird_01) reported@suzanne2222 Another LNP disaster just like the NBN has cost Aussies billions to fix
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Testflight (@_Testflight_) reported@Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet
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๐ซ๐๐๐๐๐ ๐บ๐๐๐๐ ๐ด๐๐๐๐๐๐๐ ๐ฆ๐บ (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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Brad (@Bradstr01) reported@SimonBanksHB โModelling showsโ is doing a lot of heavy lifting. Labor modelling also gave us $275 lower power bills, mining tax revenue, a surplus and NBN timelines that never arrived. Publish the assumptions, not just the headline. Young Australians deserve evidence, not spin.
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stephen humble (@stephenhumble11) reported@BassonBrain @Starlink Nationalist fools wasting taxpayers money. Imagine if every country wanted their own LEO constellation the performance would be poor it would be expensive and require endless subsidy's like Australia's NBN satellite service.
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AusTubers ๐ฆ๐บ (@AusTubers) reported(sorry, I couldn't resist taking a jab at @NBN_Australia) (please don't give us another 3 day outage mr nbn man, please)
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Adam Turner (@adamjaytee) reported@NBN_Australia hey, so no update on an unplanned outage in 5 hours is actually insane, just in case you were wondering. Northcote area.
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Ticcer ๐ฆ๐บ๐ณ๐ฟ๐ฌ๐ง๐ท๐บ (@Ticcer) reported@KatyKray73 Weirdly, Rudd's original NBN plan was way better... Fiber to the curb. Turncoat came in and said it was better to have a mix of technologies... as if incompatibility issues between different technologies never existed. It was idiotic! At the time, it was clear to me that he did that because he wanted to claim some of the expected glory of the network for himself, and to snub Labor.
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John Cas (@moresunshine_1) reported@Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!
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BanjoT (@BanjoT17) reportedBlack friends I served with in the military told me to watch out for *******. Being from Idaho I said it was a derogatory term for them wasnโt it? No, ******* are violent, irresponsible, parasites causing all the problems, stay away from them. One of them, Levi, always said NBN, ******* be ******* when there was trouble. I just listed to a couple of black females just as tired as the rest of us but threatening to orhanize against them.
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Paul Barby (@PaulJBarby) reported@AGLEnergy internet has been down for 14+ hours. HFC NBN, hard-wired setup, two known-working routers tested, cables changed, NBN box reset. Router sends PPPoE PADI but gets no PADO, so this is failing before login/auth. Please stop looping basic Wi-Fi scripts and escalate to NBN
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WhatYouThinkIThink ๐ฆ๐บโฅ๏ธ๐บ๐ฆ ๐ด๐กโซ๏ธ ๐ฎ๐ฑ๐ต๐ธ (@WhatYouThinkIT1) reported@loftwah The NBN was deliberately ****** by Abbott for 2 reasons: a) he was ratfucking Turnbull, and b) Murdoch didn't want his HFC coax stranded. Nuclear never has and never will be financially appropriate for Australia.
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lin ๐ธ (@heesbeesknees) reportedIM CRYING 'THEN WHY IS IT SO SLOW' YOU TELL EM ENHA CALL THE NBN
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Weird Uncle Bob (@julerin8) reported@DavePhippen After 8 calls totalling 12 hours to NBN co and Telstra I found the magic key: Just say "Ombudsman" Service person arrived the next day and a new modem the same week.
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Max (@diss_presso) reported@BrowntownBrew @robb_j_m Most of our national capital Canberra is on <100mbps whilst literal 3rd world **** hole islands, without NBN or paved roads, get triple that. Anyone who actually believes in the NBN is as brainwashed as a Putin supporter. Starlink has made the NBN largely redundant for non gaming purposes, and the 5G network is already 3 times faster and both cost taxpayers exactly $0.00. Rudd should go down in history as the king of morons.