NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (74%)
-
Total Blackout (11%)
-
Wi-fi (10%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Perth, Riddell, Brisbane, Melbourne, Adelaide, Old Bar, Canberra, Gold Coast, Maclean, Launceston, Warragul, Long Forest, Loch and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Perth |
Internet | |
| Sydney |
Phone | |
| Riddell |
Internet | |
| Perth |
Internet | |
| Brisbane |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
davidorama
(@n3w4v3) reported
@GDixon1977 @johnsy123aus They want to sell NDIS, NBN and privatise Australia Post in order to pay off their huge debt then claim that they’re great economic managers. Like Howard and Telstra. It’s not a bad strategy, but without a #UniversalBasicIncome it’s a greedy heartless one. #auspol
-
Greg Norman
(@GregNor49298186) reported
@Monster_Dome @MarkMcGowanMP @GladysB Glad I could educate you. As well as that all Morrison has to do now is get unemployment down, debt down, a proper NBN, trade fixed, energy prices, wage growth. etc etc You know all the stuff proper *** used to tackle instead of going on holidays & hiding.
-
No Lockdowns! Stop-the-Steal 🦉✝️💯🦘🐨
(@ozhomeschool) reported
@ThiessDmp And the NBN cost Australian Taxpayers a fortune. I was happy without it! My internet speeds about the same and no more copper phones! They took our choice away! It was NBN or nothing! Bloody awful!
-
Insouciant Samuel - I ❤️ an unburnt country 🌏
(@belungerer) reported
@NBN_Australia So if I’m still on ADSL, do I tweet you if we are experiencing trouble? Ie are the scanners right - you are providing Telstra services now??
-
Silvester
(@75merc) reported
@theheraldsun What Scandal? He didn't Gut our NBN because a media billionaire needed his pay TV monopoly protected, He Didn't Sit quietly and watch as his partner ripped off the State, He had nothing to do with water Rorts, And it's damn certain he is not a tax Dodger like News Corp?
-
Marc Wilkinson
(@kiwianaaroha) reported
@VodafoneAU the nbn grenaded itself, your non existent tech support have gone home for the night, and the 4g back up Im supposed to have is non existent too.
-
Lord - Sir Thomas Wynn
(@mister_wynn) reported
@borgc @rooze_henri @Telstra Optus tested my suburb and then at least gave me a refund for a service that the NBN can't provide.
-
Shannyn
(@shannyn_b) reported
@NBN_Australia we are having connectivity issues through Tangerine, no WiFi for past 3 days, they are telling us it'll take days for you guys to come out and help us. Any idea what we can do??
-
Axel
(@Alex144957530) reported
@zacknorman97 Wtf why? What would they do with it? At least you have one our **** government ****** up our NBN so I use 4G wireless instead
-
samuel james wolter
(@samuelwolter09) reported
@NBN_Australia Hi Sarah thanks for the reply, but sadly ADSL is just as useless as fixed wireless, so it wont make a difference probably be worst. Plus the ADSL network was apparently get turned off as i have heard on ads many times thanks. -Sam :)
-
Humayun
(@hm_pak) reported
@BelongAU I need help with my newly installed NBN connection
-
💧Rachael Coutts 💛
(@rpcounat) reported
@GongGasGirl @amaysim Then she checked my nbn plan to make sure it was right. Good service. I was happy. Ended up $10 a month more for new phone
-
Laurel Papworth
(@SilkCharm) reported
@paulwallbank @Telstra No phone, no internet. If I'd gotten through to ANYONE & got a trouble ticket # they probably could've had til a business day next week. But no way to register, to be fobbed off onto NBN customer support & to show no interest in buggy app issues & broken tech testing link, ugh
-
Kenneth Moore
(@kaakoda_moore) reported
@MrKRudd The car manufacturing industry was destroyed by very high production costs including wages & conditions & low consumer demand for Aussie built cars. Aus manufacturing survives for goods which can be competitive with high prodn costs. The NBN should never have happened.
-
Chris
(@statusofplanet) reported
@dgcpol @MrKRudd Good question. I agree with Rudd (whom I never voted for) in that Abbott was blindly and powerfully aligned with Murdoch’s cause to disrupt the NBN roll out. It was a cause that hurt Australian, from business to remote communities. All for greed of Murdoch’s business model.
-
nbn™ Australia
(@NBN_Australia) reported
@samuelwolter09 Hi Samuel, nbn is constantly planning and working to upgrade the network and technology that it uses. In Fixed Wireless and Satellite areas, 1/2
-
dollo_dollo
(@dollo_dollo) reported
@Optus @NBN_Australia No internet access for hours in Kingswood since storms earlier. No indication of problem on sites.
-
Lind say
(@nellybear2167) reported
Blackouts rare on same grid as local hos but today we copped it stupid endeavour energy send text look up online for outage details in area Ffs if I’ve got no power there is no nbn no land line mob flat & there is no mobile data ! Assume or what ? our system doesn’t work !
-
Lizzy Hibernating In A Hollow Log
(@FairDinkumOK) reported
@randlight I've got a $200 phone can produce virtually the same quality videos! Good enough to upload on dodgy LNP bush NBN (likely to cut out mid-stream) 😡
-
Robyn
(@RobynAMilne) reported
@DanielGatt5 @MrKRudd It’s refreshing to see somebody is happy with crap expensive NBN. Low standards.
-
President Elect Cuz the MSM said i am
(@ThiessDmp) reported
@ozhomeschool You are 100% right the **** labor NBN has taken Australia back to the dark ages. Big problems when people believe in Governments especially big bullshit artists like the labor government, they are so dumb!
-
Paul Wallbank
(@paulwallbank) reported
@SilkCharm @Telstra Fobbed off to NBN customer support? That is surely the path to madness.
-
Quam Anon
(@AnonQuam) reported
@ThiessDmp @ozhomeschool ****** NBN ! dont get me started what a joke ! they tried to save 20 BILLION$ but some how spent anyway fixing the **** show they had thought they would save the money with - REFUCKENTARDED ! sack em all ! ... O i got 100mbps download -Fkn joke should be 1000mbps and same upload
-
NBN News
(@NBN_News) reported
9 Network has rebranded to NBN News
-
Sir Dave Lennon💧
(@Davelennonabc) reported
@MagdaSzubanski nice idea, it'll work in a forward looking country like Finland here a crap NBN, a govt hell bent of defunding anything that looks like science universities becoming increasingly irrelevant.we aren't set up physically or"ideologically" to make it work nice beaches aren't enough
-
President Elect Cuz the MSM said i am
(@ThiessDmp) reported
@AnonQuam @ozhomeschool There is no way possible to get the speeds cable had to offer.. First & foremost cable was direct to service provider modem, Nbn, from nods to external connection, then ex to internal connection using bloody old tech ADSL modem, then from ADSL crap to internet supplier modem. 😡
-
💧Queen (Regina Ryan)
(@GinaryanRegina) reported
@itaintfacebook @MrKRudd If it wasn’t for the unions you wouldn’t have an award decent wage. You would work 3 jobs @$7.50an hour like the US to keep up - if you stuck with Labor’s fibre to the house had no NBN problems. Don’t blame Labor and the Unions too easy. #auspol
-
No Lockdowns! Stop-the-Steal 🦉✝️💯🦘🐨
(@ozhomeschool) reported
We often speak of the loss of the old copper network phones in our house. One person misses them dearly. Stupid NBN.
-
No Lockdowns! Stop-the-Steal 🦉✝️💯🦘🐨
(@ozhomeschool) reported
@AnonQuam @ThiessDmp I sympathize! Rudd promoted this and he ******* about other people being not up to the job! He should be damned forever in Australian history for the bloody NBN! He was never fit to be PM!
-
3lueOCE
(@3lueOCE) reported
This is the second time in two days that the @NBN_Australia has gone down in my area for several hours at a time. What on earth is happening?