NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Adelaide, Melbourne, Maclean, Launceston, Perth, Warragul, Long Forest, Loch, Wollongong, Stanmore, Townsville, Albury and Rosalie Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Adelaide |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@__rymac) reported
@iB3nji @Telstra with the use the data you pay for how you want then pay for a full speed plan? It’s no different to having various speed levels on the NBN network. With lower speeds being more affordable.
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SP
(@spmute101) reported
@Guvna79 @NBN_Australia I mean I pay taxes, I was up for paying for everyone else to get fibre with those taxes. That way I could live anywhere I want, but now before I move anywhere I need to work out how bad my online life is going to be
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Ema The Rats Were Right🐀
(@25MMCC) reported
@Your_Avg_Punter Rudd’s NBN would have resolved this issue for all Australians. But voters bought the Kool Aid and Abbot the Destroyer and Turnbull made sure we still have 2 tin cans and a bit of string. LittleToBeProudOf can sit down, Boofhead.
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Captain Nemo's Left Sock. 🐕
(@RuncibleH) reported
@redwinewombat The response I got from iinet suggests there is a difference of opinion between them and NBN as to who should pay for the final few metres of fibre to deliver the level of service I have been paying for over the last 6 years but have rarely received.
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Michael__Brule
(@MichaelBrule3) reported
@NBN_Australia The NBN sham the gift that keeps on giving..... A never ending cash cow
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notsomadboy
(@notsomadboy) reported
from
Brisbane, State of Queensland
@SC21012022 My NBN is fine. It's the work network that's dropping
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ShadowDancing✨
(@WickedKitten99) reported
Anyone else having issues with nbn @Telstra ??? According to their site there is no outage . Apparently it should switch to 4g but noooo…
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FayPG
(@fayg29) reported
Beware @Amazon Prime scam in Australia. For past few days I get a daily recorded voice message saying I'm being charged $99 for blah blah just hang up. I don't know what they ask you to do but don't! it's a scam. I also got a @Telstra call from call centre about my nbn. Scam.
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Josh
(@redwinewombat) reported
@RuncibleH Having worked on nbn issues this sounds suspect. You can log a complaint with nbn and they will give you some information
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Joss
(@JossRickard) reported
@NBN_Australia When we want to game reliably, we tether to our phones. Shoutout to @Aussie_BB though, excellent customer service, but you can only polish a **** so much.
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Edrei "Bocconcini the Rocket Salad" Zahari
(@Kamigoroshi) reported
The hell? Is NBN down? On this day? At this time? In this economy?
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Trilli MCap
(@doge369420) reported
@NBN_Australia The biggest rort of tax payer money, I hope you go bust and never come back. Contractors just sending invoices for work not even done for like 10 years what a joke and it's still **** everywhere. Starlink will render you obsolete before you even finish
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emily 💜 mastermind
(@averageface_em) reported
@Jesslittlefreak i do 😭 and i'm always working with massive files as a designer haha its soooo slow. i curse the former government every day for obliterating the nbn 🙃
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emiloo
(@itsEmiloo) reported
sorry about the abrupt end to stream! my internet has fully died lmao, ive rung my ISP and they ran some test and the first thing she said to me was "oh this is very bad” 🥲 NBN is coming to look at stuff on Thursday so stream will be back Friday hopefully!
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TheTopMostDog
(@TheTopMostDog) reported
@Fireborn87 @NBN_Australia Hear, hear. I just got Belong 4g to try and get better value, but it's terrible. I also have it on my phone, which is fine, but the 5g SIM I have in my home modem just won't stay connected. Might have to try Optus network for home, or budget to go back to Starlink. This is STUPID
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Captain Nemo's Left Sock. 🐕
(@RuncibleH) reported
@selden5 NBN notified me that FTTH was now available and to contact my ISP. Iinet said they are not included in the NBN upgrade program but 'negotiations continue". Seems the only solution is to change to an ISP that is included in the upgrade.
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Davide Lorino
(@davide_lorino) reported
@NBN_Australia We pay $100 a month for an extremely unstable 100mbps and the NBN is blaming gaming servers. Worst part is there is no accountable party. You ring the ISP and they blame NBN Co, you ring NBN Co and they say "talk to your ISP, you're not our customer your the ISPs customer."
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💧Ron Jones❄
(@RBJRON) reported
@colonelhogans @D_LittleproudMP This is the mob who screwed up the NBN, and they now expect the Albanese government to fix their phukups
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Captain Nemo's Left Sock. 🐕
(@RuncibleH) reported
1. Due to severely corroded cables and poor service NBN has extended FTTH to my neighbourhood. 2. NBN has not included my ISP, iinet, in the upgrade program so I can't access it. Do it once, do it right. **** you NBN. **** you LNP.
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nectarios lazaris
(@nlazaris) reported
@NBN_Australia services in 2154 are offline. When will service be restored? Yes, I’ve logged a ticket with my provider and they have advised that there was an unscheduled outage by @NBN_Australia and you are yet to provide an update
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Proto Partners
(@protopartners) reported
@Optus, your Messaging and Chat function is one of the worst customer experiences I have had in a long time. 60 minutes to cancel our NBN service. The idea of "leave your customers loving you" when they leave has been forgotten. This is not in the spirit or delivery of "Yes".
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Michael__Brule
(@MichaelBrule3) reported
@NBN_Australia No there's nothing you can help me with
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GJ
(@_gauravjoshi) reported
@NBN_Australia I am with more broadband and my uni-d ports are not enabled from nbn side. It’s been nearly a day already. I need to be online for work. Why does it take more than a day to fix something on software side in this day and age!
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peter
(@ptrr_21) reported
@Optus NBN down at Meadowbank? Any ETA for it being fixed?
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【座員 | SSRB】下げる
(@domosagedesu) reported
internet down for 3 hours for maintenance 😭 **** the NBN bro
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Ashe.link
(@AsheRevenge) reported
-Have to submit an income statement by the end of the day -My sales information is spread over a few different websites -My ******* NBN is down
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Harry Denny
(@HarryDenny) reported
@SkyNewsAust Is this the same LNP philosophy that destroyed the NBN network by saying fibre to the premises was too expensive and instead of thinking ahead they changed the network in an attempt to save money that actually cost almost double what the original and superior FTTP would have cost
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Danny Waterson
(@dannywaterson) reported
@Optus nbn outage in 2146 nsw? Your website has nothing. But lord of people reporting outages. Thanks
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Optus
(@Optus) reported
@dannywaterson Hi Danny - Sorry about this. We have just checked and can see an NBN outage in 2146 Toongabbie. At this stage we have no ETR, however our technicians are working hard to get this fixed as soon as possible and get the services back up and online - Aman
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Captain Nemo's Left Sock. 🐕
(@RuncibleH) reported
@TonyCinema If you mean 4G, I have a good data allowance on my mobile plan and often resort to using it when the internet through the NBN is chronically slow but it is still about 50% below what I pay my ISP for.