NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (76%)
- Wi-fi (11%)
- E-mail (6%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Adelaide, Perth, Melbourne, Brisbane, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, Toowoomba, Dubbo, Warragul, Windermere, and Port Stephens.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Wi-fi | 33 minutes ago |
|
Adelaide
|
Internet | 38 minutes ago |
|
Perth
|
Internet | 7 hours ago |
|
Perth
|
Internet | 11 hours ago |
|
Melbourne
|
21 hours ago | |
|
Brisbane
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Steve (@Steve02561496) reported@KatyKray73 How much climate damage did this morons national NBN network cause?
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia I reported to my isp and all they can do is pass on to me the information that NBN gives them. That there’s a known issue and that a technician was sent out. But so far no estimate on when network will be restored.
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purana (@purana) reported@NBN_Australia still cannot connect a NBN service to my mothers location. Yet it says in website its serviced by FTTN, but here we are 6+ months (3 retail providers) and still cannot get a service. They blame construction, but what happened to project planning before that :)
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Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reportedWhen my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it
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Neil Cambourne (@Neilsy58) reported@NBN_Australia hello , we had a scheduled upgrade in our street in Manly Vale yesterday and since the NBN team left none of us have internet access. Your website says unscheduled outage. Not very good service to be honest
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anthony, underclass prole cat, edwards (@anthony45052793) reported@blowingtom2 @SenSHenderson they also repealed the universal service obligations and the financial penalties for telstra not meeting them. now every time the power goes out, so do all the landlines*, then 4 hours later the mobile and nbn towers shut down. * yes we still have them, nbn not fit to replace
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Maddie Latham (@MadLatham) reportedMy phone reception has been having issues, yesterday the nbn carked it and I got spat on (my bag) by someone in Footscray. I’ve ordered $60 worth of coffee this morning, had 2 long blacks and I’m about to walk the dog in the rain and go to a bathhouse this arvo.
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@JPVanga (@jpvenga20579) reported@jera_nichols @jackieaus @Starlink I'm Northern Beaches Sydney. The slightest change in the weather or HAARP signals - Chem Trails, all affect the signal which drops out as a result. It also drops out at 6.15pm EST most evenings. I run another NBN service in tandem as I run an internet based business from home.
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panopticon (@harrypanopticon) reported@SandyXiaotong For the fact that she had such a bloody big mouth on NBN and towards Malcolm Turnbull, she got awful quiet on NBN.
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!
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💛 Teelo Bee 🐝 (@Teelo_Bee) reportedIm also not claiming it 100% never happened. Or that I was 100% wrong. As I’ve seen no real evidence to disprove this is false either. But if it wasn’t said directly in the BBN server I don’t wanna act like it is. Even if YouTubers and NBN devs supported it to be unintentionally.
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A guy down under (@Fremean) reported@AngusTaylorMP **** no you guys are just another flavour of Labor. I haven't forgiven you for ******* the NBN or introducing the ekaren position the labour is now using to force censorship and probably digital ID
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Nick (@Nick40156474438) reported@Willygc13Will @JimThom90458694 really ? $45 a month for the first 3 months and then $75 a month and its twice the speed of the NBN plus its never been down since ive had it. Ive been paying $78 a month and it goes down for a few hrs just about every single day with the NBN
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Paul Maynard (@pauldotm) reportedThe exisiting tech support could be retained within the NMN preserving that knowledge base and the mobile networks could be better enmeshed with the NBN. Coverage could be better managed.
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Evans Electric (@tsport100) reportedA guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵
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captaincook 🇦🇺 e/acc (@a_captaincook) reported@fathamburger @balajis @anwaribrahim Lol, ya NBN is ****, I moved off to Starlink myselves, agree on most counts actually. But why keep Aussies out? allow those who want to also move in. The point of SEZ would be that it would be a siloed regime that is more tax friendly.
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia sure enough this problem still isn’t resolved. Outage page has been showing us as facing network degradation all week. Regular dropouts and slow connectivity. Will you ever fix this???
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durackpl (@durackpl) reported@ChrisEconomist 2/2 The true scale of the off-budget disaster will only be clear when someone aggregates the retained losses across all these investments, as companies do in their financial statements. I've never seen this done, but if the NBN is any guide, the total would be staggering.
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Millicent Bystander (@trickyidnego) reportedWaiting for nbn person to fix my internet. Has been down for over 2 weeks. Today my provider will take $$$ from my account to pay for internet i haven't been able to access. Capitalism is a beautiful thing BTW other countries fix stuff on the day but hey, oi oi oi oi
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Nonny (@nonnygb) reported@Jenbox360 Nah that's not torture... I've finally convinced my ISP & NBN here there's an issue with my fibre connection with 40+ dropouts a day. It's taken them a month & 4 callouts to finally accept it's not my hardware or within my property. I was losing my mind.
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Eduardo Gallarza (@tandjgallarza) reported@colonelhogans You Idiot!... barking in the wrong tree!... ask your Thief Pathological Liar Albo... he promised transferracy in his Thief government, he can't even tell to anyone how much they already spend taxpayers money building solar and wind turbine. Even the NBN Gillard thief created.
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Harry Harrop (@harry_harrop) reportedMay be a possible delay tonight due to emergency nbn maintenance 😭 fingers crossed 🤞🏻
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Lynx Raide ¤ レイデ•リンクス (@LynxRaide) reportedOkay plan from here is 4G dongle until my Starlink is delivered and installed. Didn't really want this option but kinda got no choice cause NBN is stupid how they run things.
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Richard (@R4dicalCentrist) reportedTrue. NBN Co is the picture of efficiency and never suffers outages or coverage issues.
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia when are you going to fix internet connectivity in St Ives. At least two weeks of regular dropouts and slow service and it just keeps getting worse
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mick (@MickM_68) reported@Suburbia3121 I’ve had it for a while now Andy… you won’t be surprised to know the NBN in Romsey is crap! lol Starlink obv not the cheapest but it’s been an absolute game changer for us.
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Cdbrown (@BrowntownBrew) reported@LambDownUnder @TheLucidyn @Batman2242 If you ignore the $30B and 9 years wasted on the failed LNP version. #nbn will be profitable and provide a nice return once all the MTM mess is removed from the network
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Richie_Night Owl (@richardmelb05) reportedOur @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment
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anthony, underclass prole cat, edwards (@anthony45052793) reported@twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.
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alicefarquharson (@alicefarquson) reported@oscarcsims also very confusing policy/reg space. govt essentially renationalised Telstra infrastructure in leasing a bunch of its assets to the NBN. yet Telstra still runs emergency services, payphones, landlines - not NBN. minimal economic incentives, maximal telco corporate welfare