NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (8%)
• E-mail (3%)
• Phone (1%)
• TV (0%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Brisbane, Rosalie Plains, Melbourne, Adelaide, Perth, Hobart, Arumpo, Kincumber, Townsville, Wollongong, Dubbo, Croydon, Long Forest, and Holmesville.

City	Problem Type	Report Time
Melbourne	Total Blackout	3 minutes ago
Sydney	Internet	5 hours ago
Brisbane	Total Blackout	7 hours ago
Brisbane	Internet	9 hours ago
Rosalie Plains	Internet	10 hours ago
Brisbane	Internet	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Davison (@Ben_Davison1) reported 3 minutes ago

  “Founders” thinking they “built the business without any help from government” are generally delusional narcissists Government provides -Educated & trained employees -The rule of law -Roads, rails, NBN, electricity, gas & water for your workers, products & services -Civil society

• 
  Testflight (@_Testflight_) reported 6 minutes ago

  @Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet

• 
  Yvonne (@YBartolovic) reported 8 minutes ago

  Lots and sometimes can’t even get 1mpbs Not joking Not nbn though but still **** house

• 
  Rob Janssen (@pe1chl) reported 11 minutes ago

  @eevblog @MichaelSmicqfw Really? I think that was only in the context of your NBN being down for a week... Starlink (or any satellite internet) really isn't useful in a city like Sydney, and when lots of people insist on using it there it will only get more and more expensive. It is for rural areas.

• 
  Steve Woosnam (@SteveWoosnam) reported 12 minutes ago

  @ichimikichiki @Lisa9Sophia The NBN is still one of the biggest waste of money in Australia's history. The government never had any business sticking its nose in.

• 
  💧Marilyn (@Marilynrules1) reported 15 minutes ago

  @TolsonKiefer @stevehearne7 @arbsmichael According to AI: The Australian Government has poured a total of approximately $35 billion into the National Broadband Network (NBN) through equity investments and capital injections.

• 
  AussiEx.au (@aussiExau) reported 16 minutes ago

  @Kgeeme @MRobertsQLD Totally agree, mate. That Hydro monstrosity and the FTTN NBN were a real waste - billions down the drain and we’re still stuck with rubbish speeds. How’s it been affecting you where you are?

• 
  Mary Mary Quite Contrary🐭 (@biba_nova) reported 20 minutes ago

  @GATESDK We should really switch, we have no problems up at the property with the Starlink, but the NBN here in the city is pathetic, sick of hot spotting off my phone.

• 
  The Guru’s Wife (@TheGurusWife1) reported 20 minutes ago

  @robb_j_m NBN is unreliable in my area. I have Starlink $139 AUD per month Starlink is the only reliable service here

• 
  Bennyboy1 (@bennyyy_boyyy) reported 21 minutes ago

  @Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month

• 
  RocK_M (@RocKM16827690) reported 23 minutes ago

  @grave0x @robb_j_m AFAIK There is no "free roll out" of FTTP. If you are on an FTTN network the homeowner has the "choice" to fork out money for the property to be upgraded to FTTP. If you are on the Coax/HFC network you are **** out of luck as the best NBN can do is try increase line bandwidth

• 
  Terry Corby (@TerryCorby57986) reported 36 minutes ago

  @DaveMcG67 @Ausbobsmit @lauren_vasiliou Like Snowy 2 you mean started by LNP at a cost of $2B now estimated at $42B an LNP project or the NBN which cost us $110B more under Abbott& Turnbull for a far inferior service.Neither the right or left r great project managers.

• 
  AusTubers 🇦🇺 (@AusTubers) reported 38 minutes ago

  (sorry, I couldn't resist taking a jab at @NBN_Australia) (please don't give us another 3 day outage mr nbn man, please)

• 
  Retro MoJo 🇦🇺 🧡 (@Mac80277103) reported 41 minutes ago

  @GreenTyler27 Yep, our respective Government's have stunning track records of gross incompetence in the planning and rollout of large infrastructure projects, resulting massive costs overruns paid for by the tax payer. Remember Labor's start the original NBN "fibre to the premises" rollout and its massive unplanned cost overruns? Then along comes the LNP's moronic attempt to cut costs by a change over to a crap "fibre to the node" hook-up and other "hybrid" connection types. We still deal with this high cost to maintain mish-mash today this very day. End result, we've been quietly paying for the dismantling and replacement of the LNP's substandard "FTTN" with "FTTP" as originally planed, and thus, billion's $$$ wasted.

• 
  Chris (@ChrisGHC33) reported 41 minutes ago

  @michaelsnape Jenny and Matt made $5.3m in profit on the sale of their business after tax. Their business was reliant on - Roads and Transport infrastructure - Electricity infrastructure - Police and Emergency services - NBN And many other services afforded through their taxes.

• 
  Mickamious (@MickamiousG) reported 42 minutes ago

  Was there an issue with the 4G/5G network in Melbourne, Victoria today?? It seems as I got out of the CBD the network improved but within the metropolitan areas there was issues?? @Starlink at home seems to be operating fine - anyone have NBN issues?

• 
  Steve (@JarOfSteve) reported 44 minutes ago

  @algorithmsayshi Tried clearing app cache ? Could be using CGNAT as well. Getting a static IP from ISP could fix the issue. Also, you could try turning off the NBN box for twenty minutes to see if you can pick up a new IP that's not flagged.

• 
  Kurt (@KurtsViews) reported 44 minutes ago

  My home internet cut out. It must be raining somewhere in Sydney. This NBN Internet is a joke. Everytime it rains even slightly you lose connection.

• 
  Spicy Ice (@SpicyIce7) reported 48 minutes ago

  @itsShyver I have infact joined and on Saturday the 13th i will finally have internet again only taken 7 months for the nbn here to fix my internet

• 
  Funkdoctor (@Docsthename) reported 48 minutes ago

  I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

• 
  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 50 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

• 
  Hardware Unboxed (@HardwareUnboxed) reported 50 minutes ago

  All this talk about personal computing dying and what not, I (Steve) decided to try GeForceNOW (Australia) Ultimate using Wireless NBN, Starlink and 5G. My review is this: It's really bad, f@&ing sucks. Thank you for your time.

• 
  lin 🍸 (@heesbeesknees) reported 53 minutes ago

  IM CRYING 'THEN WHY IS IT SO SLOW' YOU TELL EM ENHA CALL THE NBN

• 
  Russell Drysdale :#IStandWithAlbo (@Russputin2) reported 53 minutes ago

  @Richard01357064 If only the deposed LNP Crime Org had not nobbled Labors' worlds best, full Fibre NBN (with iron age copper), you'd know that the LNP Crime Orgs' decade of debt & devastation, was over 4 yrs ago. The war is long over soldier. By the way, the Beetles have broken up too.👋🙏

• 
  ♡Dama♡ (@damatically) reported 54 minutes ago

  Im liking league of dreamers books oh man...this is bad. I hope they do more free option event tbh but then again their choices is relatively cheaper but still. Law of the Beast is having a free play event and im loving it! I only downloaded LOD for NBN but now hhhh

• 
  dexq (@qexdval) reported 54 minutes ago

  Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

• 
  GibberishCapital (@GibberCapital) reported 54 minutes ago

  @yinshen86 @Larryjamieson_ Are you ignorant to the concept of crown land? Or the fact that Singapore’s government companies are run exactly like private companies? You think the governments that could **** up NBN and Myki should start running mining companies now?

• 
  Dayvd Allen (@DayvdAllen69876) reported 57 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  Dipen Patel (@Dipenspeaks) reported 60 minutes ago

  @Zacknarltree Worst ping ever to be seen .. only on tangerine NBN

• 
  Stuart the Catman (@CatManSturty) reported 1 hour ago

  @algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.