NBN Outage Report

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Adelaide, Sydney, Melbourne, Brisbane, Parramatta, Ashfield, Logan City, Ocean Shores, Perth, Gold Coast, Toormina, Junee, Portarlington, Geelong, and Thirlmere.

City	Problem Type	Report Time
Adelaide	Internet	2 hours ago
Sydney	Internet	2 hours ago
Melbourne	Internet	14 hours ago
Sydney	Internet	20 hours ago
Brisbane	Internet	21 hours ago
Melbourne	Wi-fi	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cdbrown (@BrowntownBrew) reported 4 minutes ago

  @chadleverington @michaeldyrynda @techAU Just like the MTM rollout ramped up once NBN had redesigned the network, did some trials and started getting the designs to primary contractors.

• 
  kbaguley (@bkbaguley) reported 9 minutes ago

  @MediaAnalystOz And NBN 3/Channel 9 cut out most of Kearsley's screeching performance...but still they proudly proclaimed Albanese had failed to recite the 6 point NDIS plan...funny thing there was no interest in the substance of the actual plan...just the 'gaffe' they wanted to highlight!

• 
  Saxdude26 #DisabledButProud #RaymanRedemption (@Saxdude26) reported 9 minutes ago

  @PaulFletcherMP Mate, the NBN is still garbage. That hasn't changed, and it won't change under a Morrison Government. That's exactly the problem. You've had your chance. See you at the polls, you fun sponge.

• 
  Мария Тодорова Неделчева (@MNedelceva) reported 15 minutes ago

  @AngelyHello support for you nbn #AkinAkinozu

• 
  Costa2 (@costa0070) reported 21 minutes ago

  @Kells8681 @Telstra I use Optus, I have never had any problems with the NBN. Not sure about rural areas.

• 
  🌏💧Anj of Garigal (@garigalAnj) reported 22 minutes ago

  @PaulFletcherMP We needed a real NBN but the Abbott Turnbull Morrison government went for the cheap and slow copper and old Foxtel cable option. We needed an independent public broadcaster but you have underfunded it and meddled. #BradfieldVotes

• 
  Scott (@ScottsTakes89) reported 22 minutes ago

  Brindle talking about the ALP investing money into the NBN. This is good but what annoys me is that we should've done it right the first time. FTTP was the way to go, not FTTC. Equally though, we need to address why it takes NBN Co so long to fix outages #caseyvotes

• 
  Freya of OCD (@FreyaOfOCD) reported 26 minutes ago

  @Asher_Wolf If the government is going to require people to have a digital presence in order to get help, then they need to provide the infrastructure to allow them to do so at all hours. This means free satellite internet and NBN service at home.

• 
  Clive Wallace (@clivewallace) reported 26 minutes ago

  @KitWalker021475 @Donsvess 1500+ deaths at sea 18 detention centres cost $Billions, 4 deaths destroyed insulation industry, School Hall rorts, NBN $B grinding halt NO connections Dudd Dullard Dudd, run down defence 0 vessels commissioned. What the left are really good at is the attempt to rewrite history.

• 
  Taubada (@kiap1968) reported 28 minutes ago

  Could the news from NBN Newcastle be any more biased in it’s news presentation tonight? Fax9 Tory support is so blatant.

• 
  Frank Leemy (@FrankLeemy) reported 31 minutes ago

  @DylanAlcott @Brad59414697 Wholeheartedly agree Dylan. A lot of people don't get its objective because the LNP has never got it and so treated it as a burden on taxpayers. They never tried to explain or sell it or improve it. It was just another line item in the budget to slash. Same as NBN and climate.

• 
  Oliver Townshend (@oliverzip) reported 32 minutes ago

  When is the @NBN_Australia going to fix the outage in Normanhurst or give a time frame? This is the third day.

• 
  Anna - Renewable energy recovery🌏🌞🌿🐨🐝🦇🦐🐟🦈 (@Anna98831) reported 33 minutes ago

  @mabrikaz @DougCameron51 @David_Speers That LNP won govt in 2013, when the economy was in top shape, on 'budget emergency', 'can't afford full fibre NBN', anti-Greens anti-carbon tax lies, shows our democracy is already very damaged. Billionaire interference for way too long.

• 
  Christopher (@shrydar) reported 34 minutes ago

  That's a neat trick. According to the person who just cold called me, I'm getting errors on my NBN connection and they want to know if I've ever shared my password with my neighbour. Considering I don't *have* an NBN connection, I'm pretty sure I haven't..

• 
  I’m Sorry, What? (@imsorrywhat16) reported 34 minutes ago

  @maudenificent I go through Internode (bought by iinet) for internet/NBN For mobile I go through ALDImobile (Telstra towers) 1 year 12gb for $100 Also Felix (Vodofone towers) $34/mnth for unlimited data when I am away (lmt coverage) Felix had online chat, never needed to contact ALDI

• 
  Soyboysnowflake (@soyboysnowflake) reported 35 minutes ago

  @DaveSharma Quick Dave - What's the download speed for the NBN in Megabits per second??? Bzzt! too slow! You're not a leader. What a huge gaffe how embarrassing.

• 
  Saxdude26 #DisabledButProud #RaymanRedemption (@Saxdude26) reported 40 minutes ago

  @PaulFletcherMP Mate, you have literally delivered nothing. The arts have been skinned, even well before the pandemic begun. That hasn't changed, and it will never change under a Morrison Government. You've had your chance, like you did with the NBN. You blew it. Stop lying, we've had enough.

• 
  Adam Hoskins (@hosko) reported 41 minutes ago

  @SarahWidera With NBN they are all much the same. Just dont get put on a contract that way if you do have an issue it's very easy to jump ship

• 
  Geoff Howard (@GeoffHo34257670) reported 41 minutes ago

  Labor first constructed Medicare after that constructed NDIS and NBN and will construct something even more interesting through Albo. But a Morrison Coalition type of suspect culprit wants to jealously sabotage what ever breakthroughs Labor may construct. Bad one Scott Morrison.

• 
  alex䷰stopheles (@technihilism) reported 44 minutes ago

  so i'm having to use my mobile phone as a hotspot because the cable is out due to the goddamn fortnightly maintenance they need to do on the piece of **** @NBN_Australia call a network and i'm losing connection there as the mobile signal keeps dropping out 21st century country!

• 
  Finn (@obamalover_70) reported 44 minutes ago

  @Telstra NBN connection through Telstra (when it actually works), but I can’t tell you anything about the get help tab as I don’t have a my Telstra account (it’s my mum’s service, but this lunacy is affecting everyone in the house equally)

• 
  Vanessa Smith (@normal_ness) reported 45 minutes ago

  @Optus my nbn has been awful with drop outs for about a week. There was one registered “looking into into” thing yesterday (ish) but it’s not usually this unreliable 👎 also the cellular network is going though upgrades so I’m randomly completely cut off

• 
  Richard Thornton (@RichardThornton) reported 48 minutes ago

  After years of amazing NBN service, we're having daily disconnections with @Aussie_BB. A fault logged 10 days ago is still open. Really hoping this gets resolved before I'm back to streaming again next week! 🤨

• 
  Kate🦋M© (@Kate3015) reported 50 minutes ago

  @Marilla34238742 @christe95202954 Do know the detail behind the debt? The impact of previous deficits as an example? The impact of the underfunded NDIS or simply no fund NBN that were foisted on the electorate by Labor? Did you not support bailing out drought, fire, flood victims? Or supporting Jobseeker/keeper?

• 
  Alexandre (@crispyfr3nch) reported 52 minutes ago

  So it was an NBN issue that caused everything to stuff up including my static IP address.

• 
  Netrunner Card Generator (@NetrunnerGen) reported 56 minutes ago

  Valhalla Server Rooms NBN • Upgrade: Server. 3 credits Install only in the root of Archives. Trace(6): if successful, the runner may only access 3-X face-down cards this run. X is equal to the trace difference Trash: X credits

• 
  malcolm peacock (@peacockmalcolm4) reported 58 minutes ago

  @PaulFletcherMP Just like the entertainment industry you couldn’t care less.Also the worst nbn in the world you really know how to stuff things up.

• 
  Orpheus6 (@Orpheus631) reported 58 minutes ago

  @MeteorIam @NBN_Australia You are obviously a step ahead of the rest of us My ISP reports issues they just close the case without bothering to understand what the problem is They then send emails suggesting you call them only to not answer but cycle through irrelevant options. NBN doesn’t even serve ISPs

• 
  🇺🇦 Dan (@DanHalford) reported 1 hour ago

  @Telstra Well, that’s on 5G. My NBN speed was barely 30Mbps on Telstra, crept up to 38Mbps after switching to Aussie Broadband. And ditched it all for Starlink, where I routinely get 200Mbps+. Just a pity I can’t get an unlimited home 5G plan … or a decent signal in my house.

• 
  Laura McClintock (@LauraCarman) reported 1 hour ago

  @moonyeyed I had iinet for a while and ******* hated their customer service. Currently with Mate NBN bundled with my SIM (they run on Telstra infrastructure) and they’ve been good as and relatively affordable in the grand scheme of telcos