NBN

NBN Outage Report

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NBN Outage Chart 12/21/2024 07:10

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Will NBN compensate me for the outage?

The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Adelaide, Sydney, Brisbane, Melbourne, Hobart, Perth, Bedfordale, Vasse, West Busselton, Busselton, Gold Coast, Denmark, Albany, Wondai and Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth Internet
AustraliaAdelaide Internet
AustraliaSydney Phone
AustraliaBrisbane Total Blackout
AustraliaAdelaide Internet
AustraliaAdelaide Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    @Telstra another day goes by and still not resolved......June 26 and no NBN. Entirely Telstra problem when by mistake they put “restrictions “ on the account but it takes forever to lift them. BTW was in credit when restrictions where wrongly imposed

  • Sbarry86 Shaun (@Sbarry86) reported from Melbourne, State of Victoria

    @jbugs14 @NBN_Australia @VodafoneAU Well then that’s poor service by NBN

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @au_bizcoach NBN can't even provide a working service now....pay for 100 was getting 43, moved 350m took 15days to reconnect now get 23 still paying for 100....whilst they work on it.....NBN totally stuffed up by LNP Government in particular Abbott/MT/Murdoch. Sell it to telstra & FO LNP Govt

  • mairzy3039 💧John Mair QGM (@mairzy3039) reported from Brisbane, State of Queensland

    NBN on the cheap and submarines that can't go underwater. WTF.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @geoffrey_payne @HollinsMrhump Watch the love disappear when the Australian people have to pay the billions $$$$💸💸💸💸when it has to be upgraded, or the NBN tax of some $8 per month or the NBN streaming tax, to support a totally ****** up system thanks to LNP Government

  • panondo 💧 Patrick Dockhorn (@panondo) reported from Sydney, State of New South Wales

    My @NBN experience with @Aussie_BB- once it was finally installed - has so far been pretty good. I had Wifi issues and ended up buying the Google Mesh Wifi starter kit (3 pucks) - a significant improvement on the old setup (Wifi provided by the Netcomm router +Extender).

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @PaulWilko For the most part it's not a problem. We mostly watch Netflix and abc/SBS so streaming is all covered, and yeah NBN makes it sooooo much better.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @GetUp And fix the bloody NBN

  • larapinta0875 Exit Earth (@larapinta0875) reported from Yuendumu, Northern Territory

    @CPSU_NT_KayD @Telstra @NBN_Australia No eftpos yesterday, Centrelink and ATO today, these are more than software issues.

  • thallam08 Tom Hallam (@thallam08) reported from Westfield, State of Western Australia

    @NewtonMark Wireless NBN is a shared media with contention detection. All the issues of a non switched ethernet plus all the issues of wireless.

  • Sbarry86 Shaun (@Sbarry86) reported from Melbourne, State of Victoria

    @jbugs14 @NBN_Australia @VodafoneAU I am with Vodafone for my mobile. I don’t like them and the service isn’t good and they are just shit. Home internet with Telstra and gog fully converted to NBN so far so good

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @weemac47 NFW, lobby your member.LNP Government totally stuffed the NBN, will cost $bn's to fix, can't even provide basic working service pay 100 get 23,are they ******* serious,NBN not worth $51bn & need to cut providers access rates, best thing LNP Government could do sell it to Telstra

  • zhalli1 💧Queen Zhalli ✰♡*•˛❤ (@zhalli1) reported from Melbourne, State of Victoria

    Coalition know the #NBN is complete shite Never talk about it Media never talk about it You’d think they both had a conspiracy of silence about it

  • mornedownunder 💧Morné Maritz (@mornedownunder) reported from Melbourne, State of Victoria

    @lynlinking Yeah they did the same with the NBN. Thought they would have learned but NO. Somewhere down mates of these crooked pollies are laughing because they’ll make double profit once in Aus and the second time selling it at a loss to African pirates. Cognitive dissonance is a b!tch

  • B_e_agle Beags (@B_e_agle) reported from Melbourne, State of Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • m2plater Merrick Plater (@m2plater) reported from Sydney, State of New South Wales

    Mr Murdoch new that’s why he with the help of the LNP destroyed the NBN so it would not compete with his Foxtel.

  • au_bizcoach 💧 🌱 Brett Flower (@au_bizcoach) reported from Sydney, State of New South Wales

    @Kynes3 @abcnews Who is to blame is irrelevant. The process of qualifying the workers is. Neither NBN or Telstra have employees at the coalface. They are all contractors or contractors of contractors. There is little training, no support, no direction or career path offered for contractors.

  • B_e_agle Beags (@B_e_agle) reported from Melbourne, State of Victoria

    NBN Woes part 3: the technician on Tuesday connected us to the wrong damn pole, and there might be an issue with the new cable he installed. Not even surprised tbh

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @1n9r1d @davidlamond ......and weep. But now not happy with stuffing up our NBN, the LNP wont sell it, or reduce costs to providers, so we have crap speeds, high cost, & more LNP Government tinkering.....WATFJ👎🏽👎🏿👎🏻💩💩💩

  • TonyB_Melb TonyB (@TonyB_Melb) reported from Melbourne, State of Victoria

    @jmodoh Never let this government near anything to do with IT. They are incompetent. (exhibit 1 - The NBN)

  • methylnick Nick Wong (@methylnick) reported from Melbourne, State of Victoria

    @gerald_goh @illumina @BaseSpace I do hope the #NBN can support the data transfer rates. 😜

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @geoffrey_payne @HollinsMrhump Correct but Abbott and MT with help from Murdoch destroyed our NBN.....now it's a total stuff up thanks to LNP

  • ECLSTrav Trav (@ECLSTrav) reported from Pakenham East, State of Victoria

    @SkyNewsAust Paypal down yesterday on nbn

  • janer98 Jane Rayner (@janer98) reported from Wellington, State of New South Wales

    @b_spectabilis @raywilton4 I want to hear Liesalot & 🎩justify forcing a vastly inferior NBN product on country, when no other country is rolling out Fraudband. Very significant that 🎩invested in France's FTTP, never in any Fraudband rollouts. IPA/Liars dudded country out of world class FTTP out of spite

  • bogga1967 Phil Hoult 🇦🇺 (@bogga1967) reported from Melbourne, State of Victoria

    @gwxr496 @NBN_Australia I think Barnaby was looking after you. Better late than never ..... but it’s already obsolete ..... I thought of moving to Swaziland as there internet is faster 😂😂

  • luckey7sss keep it real.💧 (@luckey7sss) reported from Melbourne, State of Victoria

    @AaronDodd @call_me_tomasso @PaulFletcherMP NBN is absolute crap,just doesn't stack up another con job pulled on us.

  • LadyPoop2 Lady Pooh (@LadyPoop2) reported from Adelaide, State of South Australia

    @raywilton4 @sacarlin48 I'd be happy with ADS! Same speed as NBN - What a Bloody rip off! Taxing an ineffective Service!!

  • Lankaprince Jag Kulatunga (@Lankaprince) reported from Melbourne, State of Victoria

    @SkyNewsAust @myGovau No one doing any work bcz #AUSvENG, well #melbourneweather also so f***ed up, so most quite #Australian trying to lodge #TaxReturn with worst NBN #Broadband, then we crashed #MyGOV also #HappyFriday Welcome to #Australia #auspol

  • GregandGuitars Greg Bisset (@GregandGuitars) reported from Sydney, State of New South Wales

    @ChaseyDevil @lily_lawrence_ @LeaNights I was told buy the guys working out the front of my place in those pits that it would be s few months away before NBN is up and running, I use wi fi at the moment and no problems rain hail or shine😎😎

  • steveacko stephen atkinson (@steveacko) reported from Melbourne, State of Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne