NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (74%)
- Wi-fi (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Perth, Sydney, Melbourne, Adelaide, Warragul, Arumpo, Cairns, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, and Toormina.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 29 minutes ago |
|
Brisbane
|
Internet | 56 minutes ago |
|
Brisbane
|
Wi-fi | 1 hour ago |
|
Perth
|
7 hours ago | |
|
Sydney
|
10 hours ago | |
|
Sydney
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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ESG Sucks Capital (@rollingputcap) reported@thatboyyknows @AntipodeEmpire Why ******** would we want the ***** who can't even manage Snowy Hydro 2.0, the NBN or the NDIS to have more of a say in the mining industry?
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Alexandra Online 💅 (@AlexandraOn1ine) reportedI have read...so much BL... Due to my NBN....still being down..... WHY AUSTRALIA WHY 😭
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zagundo (@zagundo) reported@NBN_Australia can we please get an update on the ongoing outage affecting Paddington, NSW, 2021? Has been over 24 hours now.
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Snowhite62 (@Snowhite621) reported@PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺
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Kang Li (@aphacia) reported@NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?
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Alexandra Online 💅 (@AlexandraOn1ine) reportedSTILL NO WIFI T-T I called my provider and their solution was.... wait for the nbn to do their thing 🥹
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TK (@tk_bulba) reportedAfter numerous issues with @Telstra NBN were decided to give @Aussie_BB a try. Never again. For a company that prides itself on customer support this is the worst connection experience I’ve encountered. Allegedly now an NBN wide issue is preventing new connections.
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Tony Hughes (@ArealHughes) reported@AlanBixter Our communications infrastructure system is not good enough. After the Turnbull NBN debacle and massive cost blowouts we still have inferior IT infrastructure. My internet is slow but works OK, however ph reception is woeful and I'm 40'ks from the coast of seventh largest city.
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🦞🐀🍩🗣🙏🏻👣💧nunthewizer (@nunthewizer53) reportedWell knock me down after neo con mixed donor I mean mixed technology NBN who could have predicted it.
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Ruchir Patel (@Iruchirpatel) reportedCan’t wait to get my @Starlink finally time to **** off my NBN.
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Cdbrown (@BrowntownBrew) reported@LambDownUnder @bigboatbruce @james00000001 We never had true competition before because Telstra controlled it all. We wouldn't be in the mess if LNP didn't sell Telstra as a single entity despite being advised to split. Then they wouldn't split and participate in the nbn build similar to NZ.
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JoeKing (@JoeF_ingKing) reported@ruicharadrius The government did the same thing that Biden / Harris did in USA... They promised "fast NBN" but didn't do ****. They could have just provided us all with Starlink set ups for a LOT cheaper... They could have paid for our monthly connection fees and STILL saved money.
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Fix the planet: be progressive - 🇵🇸 (@Boom_ThatHurt) reported@boganintel @AlboMP It's infuriating the situation this govt has got us into by not having any backbone WSE There has been no nation building since the NBN and Abbott wrecked that So many plans that could be implemented but nothing except a moronic sub deal that sucks $B out of the economy for what?
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kane (@kanethesaint) reported@eevblog Where is the NBN outage?
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The Raven (@The_R_a_v_e_n_) reportedJFC NBN is absolutely dog ****. The 3rd world has better internet than this amateur backwater **** show. A monopolised racket propped up by taxpayers just like the ABC @NBN_Australia
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🇦🇺 Steve Penman 🇦🇺 (@Jade_Tiger62) reportedHow ******** is the $90,000,000,000 NBN fibre to the house internet, promised 500mbs in Australia run @ 30mbs at 9.30pm on a Wednesday night??????????? Another Australian government FAILURE 😡😡😡 Starlink tomorrow! **** you @NBN_Australia
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James (@consensusadidem) reported@schaeffer_phil @DavidCrisafulli Nothing to do with the NBN, that was a matter of national security an essential service, EVs & chargers are not, they're a boutique luxury. How many EVs are there in Yamba & how many chargers are there.? How far apart are they? I'll bet: 1. very few; 2. as above; 3. not far.
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yeah, naa (@yeah_naa_maybe) reported@NBN_Australia internet down for 20 hours in east subs of sydney. WTF no updates, silence. what the hell is going on. @Optus @optus_help
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Sherwin Pinto (@sherwinpinto) reportedIs anyone else having an outage on their NBN in Rockdale @AGLEnergy
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James Ladd (@jamesladd) reported@iinet is there an internet outage in Victoria (nbn)?
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WTF-UCantBSerious (@Whoyacallin) reported@SkyNewsAust Can someone in your office ask Bolt to stop being soooooooooooo GLIB when he has a guest or is questioning and if he could piss that imbecile Steven Conroy He's a failed Minister with the NBN if I remember and is still an idiot!
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Chris Young (@Chyoung1) reported@SandyXiaotong Don't ever forget the NBN.....this fool decided that fibre to the house was stupid and uses old phone lines.....some people experienced dial up speeds! It's still be worked and now over $50 billion!
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ronnymouse (@ronnymouse7) reported@eevblog this is why we have a fixed wireless connection as a backup, the NBN backbones they're connected to rarely go down
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Ad Bull (@Adakole2Francis) reported@Chude_ND1 @CCSoludo If e sure for them make they try this kind nonsense where NBN dy do their national Convention. Kegite is never and has never been a violent group.
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Craig Gardiner (@cwgardiner) reported@telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.
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Alexandra Online 💅 (@AlexandraOn1ine) reportedI have read...so much BL... Due to my NBN....still being down..... WHY AUSTRALIA WHY 😭
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StanleyEB27103 (@StanleyEb27103) reported@JayJay1094727 @eevblog It's the other way around really, they would love to provide a service over their own infrastructure at higher margins than wholesaling nbn
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Communal Noodle (@Communal_Noodle) reported@eevblog NBN stands for "No Bloody Network" sometimes.
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Swadesi (@pockingliberals) reportedPathetic NBN service @VodafoneAU and pathetic customer care to talk to.
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Clifford Stewart (@Protenpinner) reported@RositaDaz48 Yep, he's single handedly the country's worst ever PM & we literally have had one go missing, one go on holidays when the nation was on fire & one sell out the future of the nation by giving backdoor deals to his mate (Turnbull with the NBN).