NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (6%)
• E-mail (5%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Perth, Melbourne, Adelaide, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, Toowoomba, Dubbo, Warragul, Windermere, and Port Stephens.

City	Problem Type	Report Time
Brisbane	Internet	2 days ago
Sydney	Internet	2 days ago
Perth	Internet	3 days ago
Melbourne	Total Blackout	3 days ago
Brisbane	Total Blackout	3 days ago
Brisbane	Wi-fi	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 2 minutes ago

  @MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.

• 
  Johnnymoo1969 (@johnnymoo1969) reported 3 minutes ago

  @NBN_Australia how bad is the NBN !!! - took annual leave today and no bastard turned up - FU NBN - you’re another govt disgrace - they couldn’t give a **** about the customer or their time - another @ausgov disaster - we are a third world country

• 
  Leigh (@Leeroy1855) reported 6 minutes ago

  @olsod45 @BobBurn97207272 @R64862Rvan We are not America slick. That debt is all Labor's. When you announce major infra structure and I mean major! With zero funding put in place to fund it. As your arse is being shown the door. Which Labor does every time and requiring some else to find the money. Then your always going to be working from behind. We were debt free as Howard left office. Then along came Rudd with the NBN and Gillard with the NDIS. Announced with massive fanfare and zero funding. Granted Morrison and the idiot Turnbul didn't help either by throwing money at them. We are heading for a recession (we had to have) but you appear to have your head ensconced in a very dark place.

• 
  Mitchell Costin (@mitchell_costin) reported 7 minutes ago

  Who else is experiencing **** internet speeds after 7pm? By 10 pm it's almost impossible to get pages to load up and and have a smooth social media experience. Bloody diabolical. I'm on the verge of ditching the NBN and going Starlink. 😠😠

• 
  Gregory Briscoe-Hough (@GBH0100) reported 7 minutes ago

  @samstrades But he did deliver the NBN ( no bloody network) so well too!

• 
  U5321977 (@U5321977) reported 8 minutes ago

  @grok @AFP @zerohedge We will see. They now have our government's pre-emptive regulations and one of the world's highest electricity and real estate/construction costs to contend with once we are past the VC craze stage. I am calling bullshit on this. Like car manufacturing, nuclear energy, making green energy products: making anything actually. Or will it just become another government funded boondoggle like NBN. Billions obsoleted by Starlink. Yes lets build massive government funded data centres. I am sure Elon has no counter to that. Nothing stupid like datacenters in orbit. Could data centers in orbit talk to Australia?

• 
  capt.zen.petabyte 🇦🇺🏴‍☠️ (@capt_petabyte) reported 10 minutes ago

  Hey @beourmate MateNBN, I have had zero NBN in my unit for around an hr now, currently using 4G on my mobile. App states nil services issues or outages. Cycled modem + NBN box, still ZERO. No emails from you about scheduled outages? Whats going on? CC @NBN_Australia

• 
  Paradoxa (@Paradoxa18) reported 11 minutes ago

  @DavidJoffe64_2 @drkeithsiau rely on VicEmergency alerts are opt in/out only trouble now it relies on data no nbn here no wifi limited data for mobilenet just switch on to check so wrong to demand people have the latest tech just to get emergency alerts tech fails here +how many network blocked old phones

• 
  Cdbrown (@BrowntownBrew) reported 15 minutes ago

  @pigways @Batman2242 What? Fttn was cheap to install but severely limits revenue and has a massive maintenance costs which means it can never make a return on the investment. It's why #nbn convinced LNP to provide additional funding and begin the free upgrade to fttp.

• 
  Cassy090909 (@Cassy090909) reported 17 minutes ago

  @shaunacohn @Starlink If there is no service in your area, it’s likely due to development, outage or missing database record. Check the NBN Rollout Map on their website. Verify your address. Your address may be missing. There is widespread NBN coverage on Gold Coast. Check their website.

• 
  🇳🇬Inemesit Affia 07037900827................🇳🇬 (@inemesitaffia) reported 22 minutes ago

  @edcruzX @cb_doge @Starlink It's cheaper than the NBN solution

• 
  Not for you (@bcg1976) reported 23 minutes ago

  @BilsonhBilson The public can buy it if they want. It's a public company. I wouldn't with starlink cellular about tk come online. Just like I wouldn't have bought it's copper network off it for the NBN. How has that public turkey worked out?

• 
  Aimee Maree (@aimee_maree) reported 23 minutes ago

  Downloading apps to buy cheap end equipment to give something’s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.

• 
  d programmar (@Programmar38814) reported 24 minutes ago

  @HonestlySneha i support herr 90% of indian women should do this or forcely done this to controll population nbn

• 
  Peter Leversha (@PeterLeversha) reported 25 minutes ago

  @Johnuh9d @AvidCommentator The NBN is expensive crap. The NDIS has turned into a complete rort. The GFC was an American housing crisis that had very little to to do with us. The pandemic was an over reaction. They've blown the lot. Money wasted with zero return on investment. Both parties are responsible for this mess and all I see for the future is higher unemployment and a low currency. It's going to be a double whammy. We are already in a per capita recession. The country needs some serious reform and it needs it right now..

• 
  Ky Broome (@KyBroome35) reported 29 minutes ago

  NBN is legit useless Says Wifi will be back on at 5:30pm on Tuesday only for it to roll around to 5pm and then its updated to 5:30pm on Wednesday. Get off your hands and fix the problem you created you absolute idiots

• 
  Johnnymoo1969 (@johnnymoo1969) reported 30 minutes ago

  @NBN_Australia @ausgov If I ran my business like you I’d be bankrupt - you get away with it - too bad I’m going to Starlink - hope Starlink puts you out of business - how about paying me for my leave day!!!

• 
  Frostscythe 🇦🇺 (@Frostscytheplay) reported 30 minutes ago

  @DAKKADAKKA1 This is literally the reason why Huawei was banned from even bidding on doing the NBN and 5G network in Australia, because Chinese tech is spy tech.

• 
  Cdbrown (@BrowntownBrew) reported 34 minutes ago

  @LambDownUnder @TheLucidyn @Batman2242 If you ignore the $30B and 9 years wasted on the failed LNP version. #nbn will be profitable and provide a nice return once all the MTM mess is removed from the network

• 
  Marek Bage. (@MarekBage) reported 38 minutes ago

  @JohnnyLydon I just moved to a new NBN provider. While researching, Canstar, Whistleout and others just gave me the same handful of companies to choose from. After asking AI (both Grok and ChatGPT) I ended up with a huge list of potentials with some real good deals. Comparison sites are ****.

• 
  Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported 39 minutes ago

  @ajamesbragg If you get the spider out of your pocket, you could hook up Fibre NBN & save sprouting stupid ****. Labor banned CFMEU & instigated an enquiry into corrupt (LNP like activity).

• 
  Neil Cambourne (@Neilsy58) reported 40 minutes ago

  @NBN_Australia hello , we had a scheduled upgrade in our street in Manly Vale yesterday and since the NBN team left none of us have internet access. Your website says unscheduled outage. Not very good service to be honest

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 43 minutes ago

  @MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 49 minutes ago

  Damn, my NBN has been down since noon today. I'm hot-spotting for now, but it's painfully slow down here. Probably the final straw ... if they don't fix it by tomorrow morning, they'll just convince me to embrace 💫 @Starlink not that I need convincing ✨

• 
  Boxy (@BoxofPies80) reported 52 minutes ago

  @Telstra NBN down for second time in two weeks……

• 
  Chris Aitchison (@ChrisAitchiso14) reported 53 minutes ago

  @craigkellyAFEE i actually thought it would of been way more than that, not that i like the bloke but for once his budget hasn't blown to to NBN porportions. I'm trying to get the AI to work out how many Starlink Service Networks to cover Australia. The slowest speed availiable 100Mbps, $75, UNLIMITED. To basically run a fishing line size string from a pit to the home, bolt on 2 Boxes, connect the fishing wire and bobs your uncle.. So if the Blowout was 10 or 14 Billion on a fishing wire size cable, can you image the shitshow it will be on the blowout to run all the transmission for their NOT so green energy. Lets hope we don't have to look at their muppet heads in a ocuple of yearsd, bloodty trainwrecks they are

• 
  Maddie Latham (@MadLatham) reported 54 minutes ago

  My phone reception has been having issues, yesterday the nbn carked it and I got spat on (my bag) by someone in Footscray. I’ve ordered $60 worth of coffee this morning, had 2 long blacks and I’m about to walk the dog in the rain and go to a bathhouse this arvo.

• 
  Richard (@R4dicalCentrist) reported 57 minutes ago

  True. NBN Co is the picture of efficiency and never suffers outages or coverage issues.

• 
  Maverick (@Pickle2507) reported 59 minutes ago

  @strangerous10 Like nbn with its 40000 network outages per yea

• 
  Cattom (@TCatley) reported 60 minutes ago

  @Adam_and_EVs My friend just followed me to do the same. NBN is terrible. If we had proper fibre probably a different situation but