NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (77%)
- Wi-fi (10%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
- TV (0%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Sydney, Perth, Arumpo, Brisbane, Adelaide, Kincumber, Ballarat, Rosalie Plains, Hobart, Townsville, Wollongong, Dubbo, Croydon, and Long Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 4 hours ago |
|
Melbourne
|
Internet | 6 hours ago |
|
Sydney
|
Wi-fi | 8 hours ago |
|
Perth
|
Internet | 8 hours ago |
|
Arumpo
|
Internet | 8 hours ago |
|
Sydney
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Connor (@CAweir1993) reportedNBN News getting shafted for Sydney news is not gunna go down well
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Jonathan Wilson (@jfwfreo) reported@KurtsViews I have NBN FTTC here in QLD and even a tropical cyclone didn't cause my internet to go down.
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Alan@7th両日 (@BasakaAU) reportedSeems like NBN is back up after it went down yesterday morning, phew
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nigel (@nigel15026948) reported@news_australian None stuffed NBN. Many farmers still have very little service, look at how much snowy 2 has and is continuing to cost.
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N8 (@nathane10422899) reported@NBN_Australia Your DM is a generic email with no actual solutions for our issue at The Valley Plaza Shopping Centre Half the tenants have no internet including centre management…what are you going to do to improve the business continuity for the shopping centre ?
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Reid Fowler thepastoraleye (@Rwmfowler) reported@grok @prx75400417 @Gentleman_Ways Grok may be wrong. The North By Northwest suit was a lighter grey, 3 button, and he never wore a collar pin in NBN.
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Tony Meman (@TonyMemandqvy) reported@cjoye Sell the NBN? Yeah because when we sold the electricity network, that worked out well for prices. Bringing CGT in line with tax on wages is going to be one of the fairest tax decisions made. Nothing will change otherwise businesses would have left for a tax haven already.
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lin 🍸 (@heesbeesknees) reportedIM CRYING 'THEN WHY IS IT SO SLOW' YOU TELL EM ENHA CALL THE NBN
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The Noisy Elephant (@TheNoisyTrunk) reported@Goyoubays @bob_parto You are such an uninformed ****** that we'd bet you support One Nation, you dim cooker. The original NBN planned and started by Labor was FTP all the way and was NEVER going to be funded by the telcos, you idiot bath scum ring. The Libs ****** it by changing it with their "Technology Agnostic" prayer using a cobbled together FTN. Go back to bed and fiddle with yourself like you were before you posted your dimwitted, uneducated reply. Take tissues. ******* idiot.
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Mary Mary Quite Contrary🐭 (@biba_nova) reported@GATESDK We should really switch, we have no problems up at the property with the Starlink, but the NBN here in the city is pathetic, sick of hot spotting off my phone.
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stephen humble (@stephenhumble11) reported@DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.
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Gregory Briscoe-Hough (@GBH0100) reported@news_australian Snowy 22b.0 man has as much credibility as his NBN (no bloody network) rollout achievement… worst Monister ever!!
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Ian James Lake (@metalslaw) reported@KillAuDeepState @abcnews @SBSNews Nrth nsw's nbn news had a report on it during 6pm news. Mostly because of the rioting caused by the 'far right' (pissed off locals). Then pointing out that Nigel Farage is bad for noticing the attempted beheading as well... 😒
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Fed Up (@Chuckle89602037) reportedThe Labor Budget 🙄 So far all I see is nothing to help or support now, $250 in 2028. Ffs everyone has been left behind. We're spending more than that additionaly on groceries, fuel , insurances, nbn, etc etc. Where's the relief.
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koi (@itkoi) reportedvodafone better send someone out to fix my nbn box i swear to ****
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David Lee (@Stoxxie) reported@Liberty_Itch @DavidLeyonhjelm This is an incredibly poor editorial on the NBN. A waste of my time in reading it
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Steve Woosnam (@SteveWoosnam) reported@ichimikichiki @Lisa9Sophia The NBN is still one of the biggest waste of money in Australia's history. The government never had any business sticking its nose in.
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Peter Murphy (@PeterWMurphy1) reportedWell, I TRIED watching @abcnews' coverage of the Farrer by-election result (bc sadly @6NewsAU is suffering NBN outage issues). I lasted 30sec. David Speers interviewing Nationals Senator Bridget McKenzie. Ugh. 🤮 #auspol #FarrerVotes #FarrerByElection
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pigways (@pigways) reported@ajamesbragg Do the NBN. $40B down, uni-party responsible. Perhaps the NDIS. Covid largesse 🤪
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Libertarian Party NSW (Liberal Democrats) (@LibertariansNSW) reportedThe Libertarian Party believes in reducing government involvement in the economy. We would Reduce ATO staff by at least half over 5 years because flat tax rates will require less compliance staff, and it is essential to reduce the possibility of the tax system regrowing; similarly, scale back agencies such as the Australian Securities and Investments Commission and Australian Competition and Consumer Commissioner and the laws they administer; and sell government business enterprises, including the NBN, ABC, SBS, and the Future Fund, and use the proceeds to pay down debt. By removing bureaucrats and simplifying tax, we will have a more prosperous country. #smallgovernment #libertarian
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Michael Millar (@mjmillar_1991) reported@tzk1810 100% there's some other kind of issue going on. I've been FTTN in a country town before and still able to pull 60 down. But if you really want good internet just drop NBN altogether and go Starlink. $75 100 down and nevwr skips a beat.
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Spicy Ice (@SpicyIce7) reported@itsShyver I have infact joined and on Saturday the 13th i will finally have internet again only taken 7 months for the nbn here to fix my internet
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TheProfit (@frank_rosh) reported@DrewPavlou Our NBN home connection was down for 3 days this week . We have coax (HFC) cable in our suburb.. which is 90s technology
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Cornelius Nim (@Quagslime) reported@AtomicEconomics So the Abbott, Turnbull and Morrison governments were all completely helpless and none of the debt was their fault? Even though they completely redesigned the NBN rollout? The NDIS is Labor’s fault even though it passed with the bipartisan support and was implemented by the LNP?
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Aussie Kaiser (@Ladwiththebrew) reported@Ben_Davison1 Education has gone to ****, roads no different, rail basically doesn't exist, NBN is a worthless attempt at 30 yr old tech, electricity and gas is expensive, refusal to build any water infirstructure. The law was subverted decades ago and civil society doesn't come from gov.
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Lyndsey Jackson (@ok_lyndsey) reported@NationalFarmers @NBN_Australia @AlboMP Guess how much we spent on the ten base stations on the ground? An eye watering amount that is symptomatic of the grift that went into the building of the network. We *should* have an inquiry. We probably won't bother though.
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Aussie Christian🇦🇺🕎✝️ (@MAustraliaGA06) reported@RennickGBR My issue with point 3 is that for the last 2 decades, there hasn’t been one federal project that was delivered on time and on budget, every single infrastructure built blew the budget completely. So it’s just more spending. Snowy hydro, NBN, inland rail, hunter frigate etc
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Strata Owners Alliance (Australia) (@strataownersaus) reportedThis should NEVER happen. We have written to the federal minister and the NBN objecting to this and to clarify their total expenditure here. This data was all procured directly from the SCA 2026 Conference Sponsorship website page. (7/7)
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Charlie ****** (@charlie_mi53959) reported@TheKouk Including child care, the ABC etc. is only the first bit of where you’re wrong. Even if you include them in your list, they don’t put a dent on white elephants like the NDIS, NBN, and not to mention all the lost tobacco reve— oh, I’m sorry, I forgot you were a retard. Carry on.
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Anna (@spannaforce) reported@ApiaFcViareggio Nbn was down. Seems OK now