NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Melbourne, Brisbane, Perth, Sunshine Coast, Adelaide, Colac, Cornwallis, Tanunda, Elizabeth, Baradine, Innisfail, Gold Coast, Upper Caboollure and Orange.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Melbourne |
Internet | |
| Sydney |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Cutler
(@leanne1cutler) reported
@tanya_plibersek @AustralianLabor This govt can’t even fix Telstra and NBN! But would @AustralianLabor ?
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Suzanne Olsen
(@suzannelolsenau) reported
That awkward moment when @Optus nbn doesn't want to work properly and we have to use the mobile network
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gerrybrazil
(@gerrybrazil) reported
@optus is there a service outage in NSW 2040 for NBN Broadband? Our NBN has been down since 6pm today. I can't even login to MyAccount on the website. IS something down?
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Blair / Mrs Wayne 🐨❤🇦🇺
(@StallionDuckx3) reported
from
Sydney, State of New South Wales
LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.
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💧 Dan
(@jaitaiwan) reported
@Aussie_BB @JCautec That's bad policy though because NBN will ALWAYS refer a customer right back to AussieBB as I've found out numerous times.
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Leanne Cutler
(@leanne1cutler) reported
@Telstra No our business is victimised by being a Telstra client due to extremely useless non-existent service due to an nbn hardware breakdown we believe. Taking action.
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Barbara Mao
(@maob01au) reported
@BronwynHill1 What if they won within 5 min by shutting down our cyber space and our electricity supply which they already own: Alinta Energy/Energy Australia? We will get our NBN fixed, new quarantine centres finally built, bullet trains from City to regional. Tweets auto deleted not sued $$
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clarke3110
(@clarke3110) reported
@PlayoffShai I nbn e of the worst videos I’ve seen. Can’t believe the world we live in sometimes
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Annéka Salvat (she/her)
(@annekasalvat) reported
@NBN_Australia my internet is down this morning and I work from home so hotspotting isn't ideal. I've reset my router etc. My postcode is 4500.
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demonfox ❤️💙❤️💙
(@alsotheabyss) reported
@Telstra @NickRossTech and where's the all-important cost comparison (speaking as a lifelong Telstra mobile user, but very happy AussieBB NBN customer)
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gints
(@gints49469347) reported
@geforcenow_pgg your service is excellent. Can't believe it. Any ETA on 3080 tier? Thanks again, it's so good (via 100/20 Telstra NBN HFC Melbourne).
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Leanne Cutler
(@leanne1cutler) reported
2/2 @Telstra @NBN_Australia Have any of you made a claim for business loss against them? Official complaint definitely! But will phones and internet be fixed today?🤪 or Monday even? See previous tweet #incompetence #fixtelstra @PaulFletcherMP
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PedestrianCritic
(@PedestrianCrit1) reported
@anarcho_magpie @jjbw @NBN_Australia We have a little bit of rain and an outage occurs. Lol Bangladesh has better internet service and providers.
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Conor O'Dowd
(@conorodowd) reported
PS you also disconnected my NBN from another provider without instruction in the week my son was doing his final university exam from home. You are not just **** you are worse than ****.
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Robisgreat Gaming 🇦🇺
(@Robisgreat10) reported
@Telstra Fix the Internet, NBN is down.
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Mic
(@ThatGuy70186149) reported
@Telstra NBN outage in Tingalpa, Brisbane, 4173. Since 8pm last night. What’s the issue and expected return to service?
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Barbara Mao
(@maob01au) reported
@drewfh675 @realandrewhorto @OldNick66 They can finally fix our NBN
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Wawah Skittletits
(@WawahSkittleti1) reported
Remember the Telstra sale? Privatised? The returns from that sale are taxpayers money. It was put in the Future Fund, and has grown beautifully (before Australia has a cash rate of ****-all) The fund hasn’t been touched for the nbn or Covid; who has first dibs? 1/2
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Brett Andreassen
(@BrettAndreassen) reported
@TPG_Telecom are there issues in Enoggera, QLD at the moment? NBN seems to be down.
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Kubilay 🦬🪒 Kocak
(@koobs) reported
PSA: Switch your bullshit price gouging @telstra NBN service to @Aussie_BB.
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jonathan jb webb
(@jjbw) reported
@anarcho_magpie @NBN_Australia Exactly the same thing at our place in Leichhardt @NBN_Australia - but neither your website nor our ISP website say there’s an outage. 🙄
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John R
(@jrg46) reported
@10FootballAU @ParamountPlusAU Hey team, 2021 ATV4K with the latest available version of the app, Optus NBN (100/40) etc. Stream much improved compared to last week, very sharp in still/slow moving scenes, but the frame rate needs work. Noticeable judder on long ***** and any time the camera pans a long way.
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Ollorin
(@Ollorin7) reported
@Spiffy_DE @SeraphaimW @FFXIV_NEWS_EN Hey Archie, not sure if it's fixed for u yet, or if this helps, but Australian's using Optus NBN were all the same. Optus couldn't connect to Square Enix servers. they've been working to fix it for the past 3 days. It seems like it might be fixed now I think.
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Neil Naessens
(@medjak40) reported
People keep complaining about the #NBN the #LNP has given us. I just don't see the problem. I mean, we're doing just as well as #Kazakhstan so let's hear it for the Coalition, eh?
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Gerald McDornan
(@GeraldMcDornan) reported
Is there an @NBN_Australia outage in Ferntree Gully at the moment @Aussie_BB?
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hayleys #birdpilled
(@hayleyglyphs) reported
listening to Guardian Australia’s story on the botched NBN role out, painful to listen to the interviewer consistently downplay the seriousness of the problems, they say we have “a bit of a problem” with internet speeds… we’re ranked 61st in the world
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Sir Dr Rusty o the Isle #SaveOz 💉💉 💧💛🖤💔
(@rkd993) reported
Watching @normanswan I can't wait for @AustralianLabor to Fix our #NBN #TheDrum Covid #WFH is going to go on for years.
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Kate Trusler
(@katling73) reported
@iiNet is there a problem with the internet in Thornbury (3071)? It went down about 10 mins ago and the NBN box has been cycling through trying to reconnect ever since.
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jedro
(@jedro_) reported
Day 12 of issues with NBN, and @NBNCoLimited have still done nothing
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nelanie turdson
(@lizard_wife) reported
Can someone help me with who does good internet I don’t understand any of it but I’m tired of not being able to send a video and watch Netflix at the same time. I have the nbn at my nee house?? I don’t understand what any of it means can someone set it up for me