NBN Outage Report
Why is my NBN service not working?
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Adelaide, Brisbane, Melbourne, Mile Bridge, Sunshine Coast, Perth, Upper Freestone, Coomera, Rosalie Plains, Gisborne, Toowoomba, Rockhampton, Katoomba and Dubbo.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Adelaide |
TV | |
| Brisbane |
Internet | |
| Melbourne |
Internet | |
| Brisbane |
Internet | |
| Adelaide |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Mick Holland
(@mickwtf333hotm2) reported
@AlboMP Have had cable over the ground up my driveway for nearly two years,was the only way to connect me to fttn.Was told would be a temporary measure,have had 4 visits from nbn,Telstra techs....same answer...not my problem
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Ex-American
(@americanozmom) reported
@NBN_Australia I’ve done that. Multiple times. In fact my DH has filed a new support tic every day for almost a week now. The solution so far from them is for us to hire tech support. What exactly are we paying for?!?!
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Greg greenwood
(@Greggreenwood17) reported
@JohnEClements @TonyHWindsor Of course it would have been cheaper @TurnbullMalcolm was doing as he was told by his overlords! Mal had no interest in providing a first world NBN. Tha LNP never do anything to make life better for the majority. They only do things to enrich their bosses!
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Andrew Saw
(@TheSawsieTrnsfr) reported
@Biggy1883 I've shifted on Turnbull, looking @ wot he said pre, during & post cabinet. I now think he gets th decent & smart ticks & was jammed by 'interests', eg technically stupid FTTN NBN (as is now easy 4 all to see) shortcut was forced by Murdoch. Pro-coal postiN was a sop to Mining.
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CrankyCrabs
(@CrabL0RD) reported
@HelenWornham @DanielBleakley Elon Musk just made his Starlink service open for orders in my area. The nbn is already obsolete
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Riptidal
(@riptidalmusic) reported
@MitchellFenlon this is also partly the reason why the NBN is ****, because murdoch didnt want his fox empire overshadowed by fast streaming services like netflix
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Ex-American
(@americanozmom) reported
@NBN_Australia I’ve sent you a DM. Thank you for trying to help. Frustrating is not strong enough a word to describe our NBN experience
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Peter
(@twiceasrude83) reported
@abcperth Pockets of Telstra velocity service still remain and the speed is woeful. We all should be on NBN but they really don’t care
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JYKU
(@JykuYT) reported
@MitchGames247 @MISSXRA_ Sounds like the premises is only getting standard NBN which is 25 down and about 2 up, can you upgrade plan to 100 down? Or does it not have correct cabling
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lottie⁷ 🌩️💜
(@icedlottie) reported
@VodafoneAU Hey, do you guys know if the nbn in Greater Brisbane has gone down? I'm only getting connection to the mobile network at the moment and it's pretty weak.
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Mario De Ionno
(@marschoc) reported
@JimWils92190042 @StephenJonesMP Jim why have Aust voters not voted them out with this crap NBN.
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Suzanne
(@SuzyQsi) reported
@toddthepainter @Internode @NBN_Australia Same. Internode just down the road. But we have really old infrastructure.
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Mark Kinnear
(@spike4169) reported
@pruethaht @australian Medicare Superannuation Annual leave Compo Long service leave Wage floor Well explained policies Libs can’t decide on any polices but now say the NBN is a good idea, The EV that were going to steal your weekend are now being invested in by the LNP You must enjoy the **** culture
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Jan Blake-owicz
(@deeganblake) reported
Seriously how ******** do we not have nbn, @sym_long's mum has nbn in Blackbutt for ***** sake @NBN_Australia hurry ******** up
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YK_enigma
(@YkEnigma) reported
@NBN_Australia Tired, very tired dealing with nbn and service provider, when they have no intention to resolve. #nbn is the rort of the century? Service providers should not be licenced if they don’t provide the right hardware for sending out signal throughout a home for a start?
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kerry stonks
(@maximum_sincere) reported
@AlboMP This is the telephone network which was not part of the NBN rollout you absolute *****. Don’t you remember the last time you posted this and people who actually understand what happens in telco pits shouted at you, or don’t you care? Absolute clown
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Roy Reckons
(@RReckons) reported
@AlboMP You village idiot! Australia's National Broadband Network (NBN) was announced in 2009 by the Labor Government & paid multiple bonuses thereafter!!
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eeds
(@EdanCockerell) reported
@toddthepainter @Internode @NBN_Australia A week ain't too bad 🙄 Pretty sure our wireless dish needs realignment, of 3 signal strength bars it's only holding 1 bar solid which is pretty poor when the tower is barely 5km away.
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Laurie Patton is The Lucky General
(@LJPatton) reported
@knackers63 @AlboMP Bullshit. The Telstra pits are the backbone of the flawed #FTTN network, and @NBN_Australia pays millions of dollars to access them.
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Yug Nivek
(@YugNivek) reported
@LennaLeprena There was potential for the actual base speed to be more than double the stated maximum, my NBN is a 'premium service' HA! Supposed to get up to 100 mbps I get an average of about 15 mbps. I had to give up on Netfix. I used to have a bullet proof ADSL plus got up to 40 mbps.
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eeds
(@EdanCockerell) reported
@toddthepainter @Internode @NBN_Australia How long did it take to get a fix last time you had this problem? I'm just asking as we got a connection going around the road and I'm struggling to get 20Mbps through the day and maybe 30Mbps at night on a 50Mbps connection. Lodged a complaint in the system on Friday.
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Pete
(@olympicpete2000) reported
@AlboMP Imagine being in a party that started us down the NBN path that was always going to be 10 years out of date when it was completed.
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Morty 🐰
(@MortyAUS) reported
@LawyersCity @MrKRudd Well he didn't get very long remember... But I guess NBN, abolished Workchoices, got cross party support for energy policy (the Greens screwed him over in the end) ... energy policy has been a raving mess ever since
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
@NBN_Australia you’re a scam! I wonder how many people are pocketing money out of your ****** service. I feel for the dammed people that has to be in call centres answering customers asking for a decent service.
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Jenkins
(@tgm87) reported
@AlboMP @AustralianLabor I've seen worse in Newcastle, NSW. And only 50 metres away from an exchange... We couldn't get NBN at all because of the deplorable state it was in. Would have needed to rip up 3x concrete driveways to fix, at each of the properties' expense (one driveway was ~$6000 to do that)
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ᗰIᑕᕼᗩEᒪ
(@micwoodward) reported
from
Adelaide, State of South Australia
@NBN_Australia Hey there, it says that I can connect, but RSP are telling me that NBN will not process any service requests. Previously had a service at the same address.
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💧GayCarBoys
(@GayCarBoys) reported
@DanielBleakley It would be dead by now if Rupert hadn’t directed The Village Idiot to ensure the NBN was useless regardless of cost
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🌊Jai Ritter🌊🤘🤙🖕
(@JaiRitter3) reported
@NBN_Australia Don't blame the providers for the speeds you can't provide due to a shoddy network.
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WhyTheFaceDude
(@WhyTheFaceDude) reported
@DanielBleakley 💯correct, slowed us all down while Mudduck tried bundling internet connections with Fauxtel and now Binge is here look at how they’re now talking upgrades to NBN. The #LNPCrimeFamily are puppets to their master.
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
Thanks @telstra for your ****** service throughout the years but it’s time to say goodbye. After four 40min phone calls trying to solve the worst NBN speed (and let’s just add you weren’t even able to figure out what account we were talking about) 1/2