NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (7%)
• E-mail (4%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Melbourne, Arumpo, Sydney, Adelaide, Brisbane, Perth, Hobart, Newcastle, Mackay, Kincumber, Ballarat, Rosalie Plains, Townsville, Wollongong, and Dubbo.

City	Problem Type	Report Time
Melbourne	Internet	6 hours ago
Arumpo	Internet	7 hours ago
Melbourne	Internet	8 hours ago
Sydney	Wi-fi	21 hours ago
Melbourne	Internet	1 day ago
Arumpo	Total Blackout	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aussie Christian🇦🇺🕎✝️ (@MAustraliaGA06) reported 2 minutes ago

  @RennickGBR My issue with point 3 is that for the last 2 decades, there hasn’t been one federal project that was delivered on time and on budget, every single infrastructure built blew the budget completely. So it’s just more spending. Snowy hydro, NBN, inland rail, hunter frigate etc

• 
  MenHaveForgottenGod (@MenHaveForgot) reported 3 minutes ago

  @news_australian Stick it where it fits Malcolm, and your NBN plan for Australia is a piece of crap.

• 
  Felipe Restrepo (@FelipeRestrepoE) reported 5 minutes ago

  @NBN_Australia Nobody seems able to answer a simple question. 80 Fig St, Pyrmont NSW 2009 has a network fault. I've tried 3 ISPs and keep getting passed around. Is NBN aware of the issue, and when will it be fixed? Three weeks without an internet connection...

• 
  poruchan 💖🌸 | Artist Alley, Reservoir (@poruchan09) reported 6 minutes ago

  Restarting everything for pc and modem. NBN unstable right now. I’ll be getting food as well. Wait a moment!

• 
  Charlie (@charlietech) reported 10 minutes ago

  @gav_mck I ran into that with my uncle in Maleny. The crowding for Starlink meant no space. He has it now (waited in que like every1) but its why NBN are pushing their service to market asap with Amazon leo. At least you have options!!

• 
  BanjoT (@BanjoT17) reported 12 minutes ago

  Black friends I served with in the military told me to watch out for *******. Being from Idaho I said it was a derogatory term for them wasn’t it? No, ******* are violent, irresponsible, parasites causing all the problems, stay away from them. One of them, Levi, always said NBN, ******* be ******* when there was trouble. I just listed to a couple of black females just as tired as the rest of us but threatening to orhanize against them.

• 
  JoyOz (@HJoyOz) reported 14 minutes ago

  @Ben_Davison1 I paid for my own education and the government never sent me a fully trained employee. The rule of law…. Yes men are women in law. Roads, Rails, NBN (massive cost) gas water bla bla - we pay for that… it didn’t magically appear without our tax funds, we also pay continue to pay for this and budget blowouts. Civil society - do you live in Melbourne?

• 
  Saxon Nicholls (@saxonnicholls73) reported 16 minutes ago

  @TheKouk You retards are joking surely ? Government is an impediment not a support …. Seriously - Government has nothing to contribute - the world has changed for talented people - no need for University, no need for handouts, forget NBN - Starlink … list goes on

• 
  Kathy Mewton (@tatduckum) reported 17 minutes ago

  @thatreviewplace @MarkDiStef You were complaining about the budget not helping housing . It is And if you support ON / LNP you have no right to complain about debt / deficit Your side left Oz with over $1 T debt NDS in crisis Snowy blowout Inland rail , $45 B Robodebt NBN blowout $350 B AUKUS

• 
  The Solitary Reaper @YonSolitary is my old account (@ContactVVR) reported 24 minutes ago

  @Celicagirl6 @johncurtin @VodafoneAU Thank you 🙏 Hope you also got connectivity back. My nbn was working. I was thinking of cancelling it & sticking with VodaFail coz nbn is too expensive. Thank God i didnt cancel it. I would have been left with no way to even verify if the problem was with my phone or VodaFail

• 
  Patrick Houston (@PetrucHouston) reported 24 minutes ago

  @news_australian No losers, we want Pauline. Stop trying to pave the way for the election fraud that controls this shitshow. Over 100%? Wtf does that even mean? Perfect NBN? Are you fkn serious? He’s a WEF globalist shill.

• 
  Rayyan Ahmed (@ruhejanaa) reported 25 minutes ago

  @Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet I’m charged full price with no real offer. As soon as I get time from my busy life, I’ll be switching all my services.

• 
  Quo Warranto (@warranto_q92963) reported 25 minutes ago

  Getting there. First time EVER since the NBN was put in by Raj and his mate...i now have a green transfer light as opposed to orange. Of course no one gave a **** there was a problem on the day. I do have some patch cables without a cat rating, so there is that. Baby steps.

• 
  Julie Burgess (@julieburgess623) reported 30 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  Reid Fowler thepastoraleye (@Rwmfowler) reported 33 minutes ago

  @grok @prx75400417 @Gentleman_Ways Grok may be wrong. The North By Northwest suit was a lighter grey, 3 button, and he never wore a collar pin in NBN.

• 
  Dayvd Allen (@DayvdAllen69876) reported 34 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  Matt Henderson (@MattxH) reported 37 minutes ago

  @BanderaBeau @BikoKonstantin1 @AlboMP It doesn’t work because each government is interested in keeping power that the next government wouldn’t implement the next step. Massive changes like this can only get over the line if the solution is obvious & unanimous. Even then one single government can **** things up eg NBN

• 
  Strata Owners Alliance (Australia) (@strataownersaus) reported 39 minutes ago

  This should NEVER happen. We have written to the federal minister and the NBN objecting to this and to clarify their total expenditure here. This data was all procured directly from the SCA 2026 Conference Sponsorship website page. (7/7)

• 
  Pietro (@PietroDarke) reported 41 minutes ago

  @centralNRL Agree with the 4K sentiment. Biggest games like Origin & GF not on 4K is poor. Contrary to others my Kayo on 4K is reliable & have not converted to NBN yet.

• 
  Charlie (@AiCaterpillar) reported 41 minutes ago

  @AlboMP Running out of the trust now. Can you even just fix the internet? NBN outage for 3 weeks is a joke. New CGT rule is another joke

• 
  Optus Help (@optus_help) reported 42 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  Spicy Ice (@SpicyIce7) reported 44 minutes ago

  @itsShyver I have infact joined and on Saturday the 13th i will finally have internet again only taken 7 months for the nbn here to fix my internet

• 
  melb rider (@melbriderx) reported 47 minutes ago

  resorting to personal hotspotting on my mac and iPad cause apparently nbn speeds in suburban melbourne are just that slow atm

• 
  rustikalfox 🌿 (@kaijuergs) reported 48 minutes ago

  wasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀

• 
  Aussie Kaiser (@Ladwiththebrew) reported 52 minutes ago

  @Ben_Davison1 Education has gone to ****, roads no different, rail basically doesn't exist, NBN is a worthless attempt at 30 yr old tech, electricity and gas is expensive, refusal to build any water infirstructure. The law was subverted decades ago and civil society doesn't come from gov.

• 
  Follower of fascination (@FcukGogle) reported 54 minutes ago

  @Ozzytourer The only thing that Labor has done that has worked if fixing the ******* mess they made with the NBN but in typical Labor fashion they want the internet to be censored because of "protecting kids" Well at least there's now an entire generation that'll never vote for the *****.

• 
  Naan-violence (@NaanVi0lence) reported 56 minutes ago

  @murrayf1960 @Ryandally08 That's like asking how many NBN installations were done after only 100 were complete, and then claiming "Ah it's never getting done ever! 44 billion for 100 connections is ridiculous!!" Oh wait, the Libs already did that and cost us billions more with their stupid hybrid NBN. 🤦🏻

• 
  Russell Drysdale :#IStandWithAlbo (@Russputin2) reported 57 minutes ago

  @Richard01357064 If only the deposed LNP Crime Org had not nobbled Labors' worlds best, full Fibre NBN (with iron age copper), you'd know that the LNP Crime Orgs' decade of debt & devastation, was over 4 yrs ago. The war is long over soldier. By the way, the Beetles have broken up too.👋🙏

• 
  Mel Palling (@MelPalling) reported 59 minutes ago

  @Telstra When are you getting us a cell tower @Telstra?? This is dangerous! NBN connections are so bad we had to sign up for Opticomm, which until today, was awesome. But an all day outage and I'm working from my car.

• 
  AnekoNya~ 🌸🏳️‍⚧️ (@nya_aneko) reported 1 hour ago

  @venteaVT My house has starlink, runs at about 160 mbps at best and it’s like 3x faster than the nbn at my parents house, Australian wifi is so bad