NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (74%)
-
Wi-fi (10%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Melbourne, Perth, Sydney, Brisbane, Dubbo, Central Coast, Penola, Gisborne, Bundaberg, Gold Coast, Treeby, Goombungee, Wollongong and Sunshine Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Total Blackout | |
| Adelaide |
Internet | |
| Melbourne |
Internet | |
| Perth |
Wi-fi | |
| Adelaide |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Pat_The_Irish
(@PatTheIrish1) reported
@NBN_Australia Sounds like the Public service - form a committee to form a committee to form a committee to write a report to refer to a committee... ad nauseum. Let's not forget OH&S too - oops...five drops of rain...down tools boys - see you all at the pub!
-
hazedus
(@AkaDaBaglady) reported
@allinhiphop “If you ain’t never been to the ghetto, don’t ever come to the ghetto, cause u wouldn’t understand the ghetto, so stay TF out of the ghetto” NBN
-
Martin Aungle AZ 1.0
(@maungle) reported
Sudden internet outage ... walked outside, saw an @NBN_Australia safety barrier up the road, asked the techo if he was going to be long. No, he said, walked back, connection restored. What was he doing? Who knows.
-
Scatblingbling
(@scatblingbling) reported
@JonathanBuckley @MikeyInvestz @KumaInuOfficial Treach from NBN said it best in “ghetto bastard” don’t gamble in a game you cant play … that’s straight facts🕺🕺🕺🧀🧀🧀💵💵💵this too damn easy
-
Jablinski
(@Jablins79025010) reported
@Bowenchris NBN 51+ Billion, 🐀 Morrison commits 2B.. wtf
-
Tom Ravlic FIPA FFA
(@TRAVLIC) reported
@sofa_stream @Telstra @NBN_Australia The outage down here was real and the guys told me to restart my modems. That appears to have fixed things for the time being!
-
Blocker
(@txsako) reported
@catherine___c Don't mention the whole watered down nbn debacle.
-
Camping_Guy
(@ASX_Punter) reported
@marquelawyers Interesting number 38b. The NBN original estimated to cost 43b by Rudd when announcing it. NBNco later revised that down to 37.4b and the LNP called it a colossal waste of public funds for years. That's right the LNP just wasted a whole NBN for the lack of fine print in jobkeeper
-
Have Fud Stacking Poor
(@Stoodtoshi) reported
@_k3tan mate after your appearances on Citadel & Stephans podcasts thought I better jump into gear. At a new place & dont have internet yet. Is there much difference between 5G/4G v NBN with all the stuff you were discussing? Leaning towards 5G unless privacy/security sucks.
-
Mike Allen
(@MikeAinOz) reported
@KratosBi They all share the same connection, so I went from the iiNet to Telstra, the parent service provider, to fix the phone. Then I had an NBN issue and COVID came along and Telstra literally couldn't answer the phone, so I switched to Aussie Broadband NBN. Modern life 😎👍
-
Pat Ryan
(@PaddyR19) reported
@TRAVLIC @Telstra @NBN_Australia Rotting copper telegraph wires in water filled junction pits … never designed to support broadband. Thanks Malcolm!
-
Greg Wilson
(@GregWil82228158) reported
Geeze I'm sick of my NBN . Best speed I can get is 6mbps. Drops out 20 times a day. Contact @TPG_Telecom , next day say it's fixed. Still same problem @NBN_Australia send a tech out , after an hour say it's fixed. Still dropping out 20 times a day. Ugggh bloody #fraudband
-
Lenna Leprena 🎸🎼🎺🎷🎹
(@LennaLeprena) reported
@HMac500 @TammyWolffs You're welcome..beware of using your data up tho..if you've got a pretty big data plan you should be right...a modem with wifi from the NBN service is the cheapest way to go..I run everything off mine..iPhone, lappy, PC and iPad...
-
Johno
(@JOK07867967) reported
@NBN_Australia its costs us about $3k to upgrade to optical line on a network we have paid too much tax for in the first place.
-
Oli Adams
(@Oli_Adams9) reported
Hi @NBN_Australia , the website has said that my service has been resolved but it hasn't. Are you able to confirm this is the case or do I need to follow it up with the provider. Seems weird that a NBN fault would cause the other connection to die too.
-
TroppoInNQ
(@gotroppo69) reported
@MoarToast He lacks the weight of his convictions - he too often talks the talk, but when the rubber hits the road, he runs the opposite direction. I've never understood that. His NBN was a disaster - why is that so hard to admit? We know why - the party wouldn't allow it. Just say it.
-
Camping_Guy
(@ASX_Punter) reported
@marquelawyers Interesting number 38b. The NBN original estimated to cost 43b by Rudd when announcing it. NBNco later revised that down to 37.4b and the LNP called it a colossal waste of public funds for years. That's right the LNP just wasted a whole NBN for the lack of in print jobkeeper.
-
Matt D
(@MattD3216) reported
Damn so that $38B in wasted #JobKeeper could've bought two-thirds of an NBN or almost half the french submarines we ordered. #MakesYouThink #GoodEconomicManagers
-
Grumpy Old Man
(@GrumpyO63023096) reported
@GarrickGostelow @MrKRudd The Sub deal with the French was a bad deal from the start. Turnbull cant be trusted to do such deals. Look at the NBN do you really think it was a good deal. SCOTT is cleaning up Turnbulls mess again
-
Janelle Ross
(@Bundynelle) reported
Seriously you NBN Scammers, you are desperate. Calling someone in Australia on Melbourne Cup Day. This time yesterday it was Frank and told me he'd '*******'. I told this one "Are you Frank from NBN?!" beep beep beep beep beep
-
ozzmosis
(@zoomosis) reported
I was really expecting the NBN here to still be down after power was restored due to broken wiring since the fibre optic cable is aerial in my street. Evidently nothing broke though. Amazing.
-
Have Fud Stacking Poor
(@Stoodtoshi) reported
@_k3tan Thanks @_k3tan! Im a complete noob sorry for the stupid Qs. Just how important is ping when running own server, full node & storage etc? Trying to achieve all of that as a minimum so if it's shockingly bad to have high ping I may hav to fork out for the $600 NBN connection :(
-
Natasha Mitchell 💉💉
(@natashamitchell) reported
SERIOUSLY. #NBN down 4 hours ago ISPs of households along my street can't say when it will be up. Mine says NBN says usually 2-24hrs (??) Parents with Year 12 students studying for exams. Here I'm trying to sort a national radio show on #COP26 with a colleague. No dramas #NBNCo.
-
greg hodge
(@greghod56667063) reported
@abcmelbourne BBJ in Cranbourne west has been out since Friday. Our businesses rely on the NBN but Telstra don’t want to help. Lots of promises from INDIA to “fix by 6pm tonight” but that passes with no result
-
Hillman Imp chaser
(@hillmanimp864) reported
@natashamitchell @NBN_Australia Working for them was pretty bad too Natasha, I did around 6 years as a field fibre optic tech, crap pay at $25ph, comms with them terrible at best, I'm still in recovery a year later, just mow lawns now(when I can), & all the bosses get 6fig bonuses, go figure eh
-
UncleBertie1
(@Bertie1Uncle) reported
@kels_316 I keep getting the NBN (scammers) calling to tell me my NBN isn’t working. I tell them “no **** Sherlock “ there’s no NBN here in the bush! Nearest is 20km away so I doubt it will get to the village any time soon.
-
Dr Joni Monsta 🧛🏻♀️🧟♀️😼
(@JoniMeenagh) reported
Internet is back! Been down since Thursday’s storm. NBN tech said he had 16 jobs in my area today replacing boxes that got fried. They’ve been replacing boxes since at least Sunday.
-
Sofa Stream
(@sofa_stream) reported
@TRAVLIC @Telstra @NBN_Australia I have had issues recently and spent hours on the phone to Telstra trying to resolve. Now they are blame shifting suggesting I get my laptop checked out, which I will. But it is all so annoying and time-wasting.
-
Thinking Face Emoji
(@ThinkingFaceEmo) reported
@NBN_Australia I haven't had NBN for 5 days, and my ISP can't even give me an update on recovery. I'm in inner Melbourne. NBN SUCKS! I'm going 5G asap.
-
DUB™
(@DUBtm_) reported
@NBN_Australia Support regional Australia by allowing more than one fixed wireless speed. Otherwise come out and install some wires in front of my house.