NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (77%)
- Wi-fi (10%)
- Total Blackout (8%)
- E-mail (3%)
- Phone (1%)
- TV (0%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Perth, Sydney, Melbourne, Adelaide, Hobart, Arumpo, Kincumber, Townsville, Wollongong, Dubbo, Croydon, Long Forest, Holmesville, and Warragul.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 28 minutes ago |
|
Perth
|
Total Blackout | 5 hours ago |
|
Sydney
|
Internet | 14 hours ago |
|
Perth
|
Internet | 19 hours ago |
|
Melbourne
|
Internet | 20 hours ago |
|
Brisbane
|
Internet | 20 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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JoyOz (@HJoyOz) reported@Ben_Davison1 I paid for my own education and the government never sent me a fully trained employee. The rule of law…. Yes men are women in law. Roads, Rails, NBN (massive cost) gas water bla bla - we pay for that… it didn’t magically appear without our tax funds, we also pay continue to pay for this and budget blowouts. Civil society - do you live in Melbourne?
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Terry Corby (@TerryCorby57986) reported@DaveMcG67 @Ausbobsmit @lauren_vasiliou Like Snowy 2 you mean started by LNP at a cost of $2B now estimated at $42B an LNP project or the NBN which cost us $110B more under Abbott& Turnbull for a far inferior service.Neither the right or left r great project managers.
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Pelli69 (@pelli_69) reportedanyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come
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Max (@diss_presso) reported@BrowntownBrew @robb_j_m In some cases. They would pay Telstra to use the pits, or Telstra itself would install fibre. This is an issue all over the world. We’re simply trading one monopoly (Telstra) for another (NBN). But there’s nothing to stop another company in theory from running their own fibre in dense areas - but not now of course, as they wouldn’t be allowed to undercut the NBN (hence the stupid NBN has actually made it so internet cannot be cheaper than how much they say it should be - law of unintended consequences - now the law is literally making cheap internet illegal).
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Mary Spy (@mez_spy) reported@AjaxXanthe See if you can get extra mobile data from your provider. We had an NBN issue a couple of years ago & not sorted for more than 2 weeks. We could get additional data on mobiles or a dongle for home
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The Noisy Elephant (@TheNoisyTrunk) reported@Goyoubays @bob_parto You are such an uninformed ****** that we'd bet you support One Nation, you dim cooker. The original NBN planned and started by Labor was FTP all the way and was NEVER going to be funded by the telcos, you idiot bath scum ring. The Libs ****** it by changing it with their "Technology Agnostic" prayer using a cobbled together FTN. Go back to bed and fiddle with yourself like you were before you posted your dimwitted, uneducated reply. Take tissues. ******* idiot.
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Chris (@ChrisGHC33) reported@michaelsnape Jenny and Matt made $5.3m in profit on the sale of their business after tax. Their business was reliant on - Roads and Transport infrastructure - Electricity infrastructure - Police and Emergency services - NBN And many other services afforded through their taxes.
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M (@imboudee) reported@Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.
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💧Marilyn (@Marilynrules1) reported@TolsonKiefer @stevehearne7 @arbsmichael According to AI: The Australian Government has poured a total of approximately $35 billion into the National Broadband Network (NBN) through equity investments and capital injections.
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J Pipsam (@markdavaus) reported@robb_j_m I'm paying $99 for Gigabit, with NBN just giving me a FTTP upgrade at no extra cost. My parents paid $120 for 7Mbs a decade ago until NBN finally gave them FTTN. Price per speed on the higher end has absolutely come down in price compared to the pre-NBN duopoly.
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Kathy Mewton (@tatduckum) reported@thatreviewplace @MarkDiStef You were complaining about the budget not helping housing . It is And if you support ON / LNP you have no right to complain about debt / deficit Your side left Oz with over $1 T debt NDS in crisis Snowy blowout Inland rail , $45 B Robodebt NBN blowout $350 B AUKUS
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stephen humble (@stephenhumble11) reported@DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.
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Reid Fowler thepastoraleye (@Rwmfowler) reported@grok @prx75400417 @Gentleman_Ways Grok may be wrong. The North By Northwest suit was a lighter grey, 3 button, and he never wore a collar pin in NBN.
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Tze-wei Chong 🇦🇺🧢 (@Tze_C) reported@GeoffWilsonWAM @theAZtrader @ausgov Fully agree. Other than new property development which should still be benefit for housing supply. Poor structural reform that will impact future generations and brain drain Australia. Funding via NDIS / NBN restructure would have been far easier and more beneficial
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Steve Woosnam (@SteveWoosnam) reported@ichimikichiki @Lisa9Sophia The NBN is still one of the biggest waste of money in Australia's history. The government never had any business sticking its nose in.
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lin 🍸 (@heesbeesknees) reportedIM CRYING 'THEN WHY IS IT SO SLOW' YOU TELL EM ENHA CALL THE NBN
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Max (@diss_presso) reported@BrowntownBrew @robb_j_m Most of our national capital Canberra is on <100mbps whilst literal 3rd world **** hole islands, without NBN or paved roads, get triple that. Anyone who actually believes in the NBN is as brainwashed as a Putin supporter. Starlink has made the NBN largely redundant for non gaming purposes, and the 5G network is already 3 times faster and both cost taxpayers exactly $0.00. Rudd should go down in history as the king of morons.
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Fed Up (@Chuckle89602037) reportedThe Labor Budget 🙄 So far all I see is nothing to help or support now, $250 in 2028. Ffs everyone has been left behind. We're spending more than that additionaly on groceries, fuel , insurances, nbn, etc etc. Where's the relief.
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Persian (@BSepsyy) reported@NBN_Australia hey can you fix the internet in Sinnamon Park already…
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Peter Murphy (@PeterWMurphy1) reportedWell, I TRIED watching @abcnews' coverage of the Farrer by-election result (bc sadly @6NewsAU is suffering NBN outage issues). I lasted 30sec. David Speers interviewing Nationals Senator Bridget McKenzie. Ugh. 🤮 #auspol #FarrerVotes #FarrerByElection
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Testflight (@_Testflight_) reported@Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet
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anthony, underclass prole cat, edwards (@anthony45052793) reported@LooksDodgy @robb_j_m was on nbn fixed wireless, got tired of the outages and billing issues with my ISP, shifted to starlink. faster, far less outages and almost identical price. as a bonus starlink bills once per month, former isp billed every 28 days. that's nearly $100 a year less.
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Michael Fowlie (@mwfowlie) reported@tomdoes_tech @DanielW_Kiwi I mean even if you love Australia, the NBN sucks
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The Guru’s Wife (@TheGurusWife1) reported@robb_j_m NBN is unreliable in my area. I have Starlink $139 AUD per month Starlink is the only reliable service here
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Ben Davison (@Ben_Davison1) reported“Founders” thinking they “built the business without any help from government” are generally delusional narcissists Government provides -Educated & trained employees -The rule of law -Roads, rails, NBN, electricity, gas & water for your workers, products & services -Civil society
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melb rider (@melbriderx) reportedresorting to personal hotspotting on my mac and iPad cause apparently nbn speeds in suburban melbourne are just that slow atm
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Dodgy Looks (@LooksDodgy) reported@robb_j_m Live out bush and had Satelite NBN - absolute crap - $89 pm. Telstra signal - absolute crap - $74 - 50Gig - pm. Swapped - Starlink - perfect internet and wifi calling - $139 pm - unlimited. Downgraded sim card to a cheap telstra operator - $25 pm. So total internet and phone went from $163 to $164 pm. That extra $1 quadrupled the speed and reception!
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Carmel Fay (@CarmelFay) reported@robb_j_m Starlink. Prior to that we had a satellite connection through the NBN in our rural area which was a bit of a nightmare. They brought in this 'fair use' clause that if you went over a certain amount, you'd get suspended, but it was never terribly clear if you were approaching your limit. It was a rolling limit. I don't know if they still have it. Probably. And then our plan, the larger one, was removed and we were put on some weird sort of plan that gave us no real allocation where we couldn't even watch youtube. Really shabby way to treat customers. Starlink is reliable, has good speeds and no limits on usage, and we never get throttled. It's about $135 a month, but we're happy to pay. We'd never go back to NBN.
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Jordan Wardle (@JordanWardle5) reported@theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.
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Saxon Nicholls (@saxonnicholls73) reported@TheKouk You retards are joking surely ? Government is an impediment not a support …. Seriously - Government has nothing to contribute - the world has changed for talented people - no need for University, no need for handouts, forget NBN - Starlink … list goes on