NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Perth, Adelaide, Brisbane, Melbourne, Gold Coast, Maclean, Launceston, Warragul, Long Forest, Loch, Wollongong, Stanmore, Townsville and Albury.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Perth |
Internet | |
| Adelaide |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Rabbi Alan Shore ✡️
(@AlanShore51) reported
@MichaelM_ACT @TurnbullMalcolm Funny how the same guy could understand the atmospheric physics of climate change but had absolutely no idea why his Multi-technology Mix NBN was such a terrible idea. Both Newman & Turnbull are crackers & we’ll be paying for their stupidity for decades to come.
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🎅 The Santa Waiter 🎅
(@joelpmichael) reported
Support: ok I’ve created a ticket with NBN and they are sending a tech out on Friday between 8am and midday Me: cool, make sure they bring a fibre splicing van for the other couple dozen support tickets that have been opened by my neighbours
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🎧 DJ.Degen 🌱 (4,4)
(@coinspiracy17) reported
Spewing, nbn outage in my area. I just wanted to sell my damn node rewards
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Kat(rina McD)
(@krazykitkatm) reported
@Asher_Wolf In areas of the far northern suburbs of Sydney there are blackspots as well. Friends at Berowra have no mobile reception & problems with tv reception. This is the problem with NBN, with a blackout you lose your phone line, and no mobile reception.
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Maz
(@maz_net_au) reported
@NBN_Australia The copper NBN is increasing exhaust pollution from commuters vs an actual fibre service. Cutting corners to deliver a crap network at enormous cost to Australians. Sustainable?
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James
(@CeleritasSqrd) reported
@TurnLeft_2020 An NBN fibre optic connection will give 90Mbps down & 38Mbps up with 5ms ping This is the closest to internet Nirvana possible in Australia - by international standards it's rubbish
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TunaBrother
(@tunabrother) reported
@NBN_Australia can you *** fix my internet
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Tess
(@tess_justtess) reported
@NBN_Australia Hey there NBN. At previous address it took more than 6 techs and five months to get a connection. New address we are up to 3 techs and no NBN. Is inept the word I'm looking for?? Another disappointed customer....
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Micamaleous
(@ZuluMuster) reported
@beourmate what are you doing about NBN outage in northern NSW near Murwillumbah. Your app is not up to date as it says service is fine. NOT the case @TelcoOmbudsman
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Father Foxxmas 🎅
(@foxxwashere) reported
@BlakeJennoLive Nbn exists to **** around with everyone I stg
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🎅 The Santa Waiter 🎅
(@joelpmichael) reported
Support: ok we need to run through some troubleshooting before I can raise this with NBN Me: oh I know exactly what the problem is, there’s a car parked on top of the street distribution box
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BlakeJenno
(@BlakeJennoLive) reported
@MrCloud_One We got a new modem from them so that was a win but at the same time the actual suburb nbn cable broken so that’s fun
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Andy_Downunda AZ x 2
(@AndrewW89846090) reported
@NBN_Australia I'm fairly sure the issue is with the Kogan NBN Wi-Fi Modem the signal strength of which is just not strong enough. I actually have a connection at the moment so I'll see what happens. Thanks for the contact.
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Neutron
(@Neutron2261) reported
@TimWilsonMP With the massive increase in people working from home during the lockdowns caused by an inept #LNP government, wouldnt this money be better spent ensuring the residents of Goldstein had a decent NBN service & not the **** your lot has dished up to protect Murdoch's businesses??
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Sam Petherbridge
(@MrSamPeth) reported
I am always blown away at how good the @Aussie_BB support team is. Just wish I didn’t have to speak to them as often as I do. @NBN_Australia has failed again…
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Jason Etheridge
(@jasonetheridge) reported
If you're in Australia, having #Optus as your NBN ISP means you pretty much have to use their supplied modem/router. After many hours of painful conversations with their support, it's obvious they won't tell you what you need to configure your BYO router to connect. Ridiculous.
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Sally Corbett
(@thatsjazz2) reported
@caineyten @AlanJMitchell_ This is terrible. The others at NBN should say, if Paul Lobb goes, we all go. Paul Lobb IS NBN Newcastle. @nbnnews
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chris
(@chris70206893) reported
@KatDruer Why are we always lagging behind dont they have fast NBN in Nsw so news is slow to reach them or are those who get to make decisions just plain thick as two bricks.
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Paul Petersen
(@Paul_Petersen) reported
@vodafoneau Your NBN service is terrible! 3.5 hours on the phone, 2 separate times, both times we do extensive troubleshooting then schedule a time for NBN service and then immediately get a text saying our problem has been resolved. NO IT HAS NOT!
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ROCK
(@rock_rockroll) reported
@NBN_Australia Yes fix it
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Lenna Leprena 🎸🎼🎺🎷🎹
(@LennaLeprena) reported
@grumpyMichael Broken EVERY commitment they've EVER made re Medicare, NDIS, public ed and health, ABC-SBS funding, taxation "fairness", NBN, defence spending locally sourced, wage "protection", women's rights, Indigenous affairs, fair distribution of taxpayer funds...etc etc etc..
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Halide Systems (Australia)
(@HalideSystems) reported
@elonmusk Can we swap DOGE for discounts on Starlink hardware instead? Some of us in non-fibre areas are desperately seeking viable alternatives to the Australian National Broadband Network (NBN) that isn't cellular data.
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Unpopular gals
(@JoanneHorniman) reported
@JonesHowdareyou Mine is always like that. Crap NBN.
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dash
(@dashxoxo) reported
Anyone else on Vodafone NBN because my upload speed with them is absolute dogshit. Getting ~700mbps down and only 5mbps upload lmao
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amazing qualities
(@rorter65) reported
@Telstra no nbn again worse service ever
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Hass
(@mrhdarwich) reported
@justnictings Yeah today at work too, Yagoona area. NBN issues
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Sean
(@isinflight) reported
@TPG_Telecom is there an outage in postcode 2113? I checked NBN status and it showing green.
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Carlo Bertozzi
(@bertozzi) reported
@Telstra The insanity is that an NBN technician was in the area to work on a problem for a house just up the road - and we’re a small rural community so surely that’s the same problem! The left hand does not know what the right is doing
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Casus Bellum
(@PHILIPDOWLING4) reported
@Narty0071 The first electorate to get NBN was Tony Windsor's seat. Most ppl too poor to connect to it. Tasmania was first state to get full rollout. Poorest. Most illiterate. Most Marginal seats. Neither produced positive cash flow.
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Xav Pizza
(@XavPizzaYT) reported
@NBN_Australia my internet is terrible