NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Adelaide, Brisbane, Sydney, Long Forest, Perth, Loch, Wollongong, Stanmore, Townsville, Albury, Rosalie Plains, Newcastle, Barrington and Sunshine Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Adelaide |
Internet | |
| Brisbane |
Wi-fi | |
| Adelaide |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Kamatsu
(@_Kamatsu_) reported
@pccasegear I'm personally happy mostly. however I'm lucky enough to be on FTTP and not a hybrid solution. I get the speeds I pay for. I still wish the NBN hadn't been f'ed over by the LNP, and that up/l speeds weren't cut by NBNco (doesn't effect me atm, but still not happy about it).
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Anna - Renewable energy recovery🌏🌞🌿🐨🐝🦇🦐🐟🦈
(@Anna98831) reported
@mabrikaz @DougCameron51 @David_Speers That LNP won govt in 2013, when the economy was in top shape, on 'budget emergency', 'can't afford full fibre NBN', anti-Greens anti-carbon tax lies, shows our democracy is already very damaged. Billionaire interference for way too long.
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Cdbrown
(@BrowntownBrew) reported
@chadleverington @michaeldyrynda @techAU Just like the MTM rollout ramped up once NBN had redesigned the network, did some trials and started getting the designs to primary contractors.
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Magz
(@MagzGTV) reported
@pccasegear No, I'm stuck with NBN fixed wireless in rural Victoria and my upload speeds vary between less than 1Mbps and max out at about 8Mbps. Downloads vary between about 15Mbps and 50Mbps. Stability is awful to the point I'm thinking Starlink may be my only option for non-crap net.
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...
(@noname_noidea) reported
I'm partly to blame bc i've been too poor to get a dedicated router, despite really really wanting to. Would be nice to use my local network even when (say) it is very windy or raining and my NBN looses it's **** over and over again.
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Robyn
(@RobynAMilne) reported
Joshie sprouting about LNP plan for the digital transformation. Great. Depends of the outdated, slow, unreliable, crap NBN?
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Mark Burrows
(@markburrows74) reported
@Telstra How do I get some support? Can’t log in to my Telstra and your phone line hangs up on me when I call? Trying to get an aged pensioners account sorted. He’s being overcharged for NBN plan. 200 gig for $80 when you offer unlimited for same.
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Oliver Townshend
(@oliverzip) reported
When is the @NBN_Australia going to fix the outage in Normanhurst or give a time frame? This is the third day.
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A. Rodger
(@ARodger19) reported
I wish they would piss NBN off and give us back ADSL. NBN only works in cities and large towns and if you live more that 500M from those towns, internet is ****
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Adam Hoskins
(@hosko) reported
@SarahWidera With NBN they are all much the same. Just dont get put on a contract that way if you do have an issue it's very easy to jump ship
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Frank Leemy
(@FrankLeemy) reported
@DylanAlcott @Brad59414697 Wholeheartedly agree Dylan. A lot of people don't get its objective because the LNP has never got it and so treated it as a burden on taxpayers. They never tried to explain or sell it or improve it. It was just another line item in the budget to slash. Same as NBN and climate.
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Starr Lord 💉💉💉
(@TheStarrrLord) reported
One thing that hasn’t been talked about is the NBN. When are going to get reliable FTTP NBN? My NBN has been dropping out every night. Sure it’s a first world problem but the internet is a necessity nowadays.
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Ray Bunyan
(@BunyanRay) reported
@MikeCarlton01 ***Yep, horrible NDIS, NBN, etc. etc.*** 3.49pm Scott Morrison urges people not to vote for independents By Anthony Galloway Scott Morrison has ramped up his rhetoric over not voting for independents, saying the last minority government between 2010 and 2013 was “just ugly”.
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wendyemily
(@wendyemily2) reported
@LesStonehouse Indue card for everyone on pensions etc. cut Medicare Sell the NBN to Telstra Give more money to private schools & churches Review everyone on NDIS & cut funding to as many as possible. The list will be long but u can bet it won’t be good for us poor people!
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Josh
(@CrypticMeow) reported
@NBN_Australia speeds dropped by half in 3950 Gippsland area in the past month. I am on fixed wireless but have been on it for 2yrs now and never had it like this. from 60-70mbps down to an inconsistent 20-25mbps. Please look into your phone towers in rural
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Clive Wallace
(@clivewallace) reported
@KitWalker021475 @Donsvess 1500+ deaths at sea 18 detention centres cost $Billions, 4 deaths destroyed insulation industry, School Hall rorts, NBN $B grinding halt NO connections Dudd Dullard Dudd, run down defence 0 vessels commissioned. What the left are really good at is the attempt to rewrite history.
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Geoff Howard
(@GeoffHo34257670) reported
Labor first constructed Medicare after that constructed NDIS and NBN and will construct something even more interesting through Albo. But a Morrison Coalition type of suspect culprit wants to jealously sabotage what ever breakthroughs Labor may construct. Bad one Scott Morrison.
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Orpheus6
(@Orpheus631) reported
@MeteorIam @NBN_Australia You are obviously a step ahead of the rest of us My ISP reports issues they just close the case without bothering to understand what the problem is They then send emails suggesting you call them only to not answer but cycle through irrelevant options. NBN doesn’t even serve ISPs
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H
(@Hsgrx7) reported
@pccasegear Absolute garbage nbn Telstra
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DANIƎL SULLIVAN
(@Dj_Sull274) reported
Absolutely livid with @Telstra right now, have had faulty nbn / wifi all week and get no help when I contact them, I have just been hung up on after being put on hold for over 40 mins and they didn't come back
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🇺🇦 Dan
(@DanHalford) reported
@Telstra Well, that’s on 5G. My NBN speed was barely 30Mbps on Telstra, crept up to 38Mbps after switching to Aussie Broadband. And ditched it all for Starlink, where I routinely get 200Mbps+. Just a pity I can’t get an unlimited home 5G plan … or a decent signal in my house.
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Lance Walsh
(@Fridge197) reported
@Optus my fixed wireless nbn won't hold a connection. Works for 10min then gone again. Have tried on both my net gear and google nest routers and issue happens for both. No reported outages on you'd site.
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Bill
(@ZvonkoZunic) reported
Never seen so much crap on TV. Not a great time to be semi retired. Gotta put NBN here at my mums. I pay for it at my ex place the girls watch stuff upstairs & down. Whenever I stay there I watch "crime" **** all night. Love boat. My favourite Martian. Nobody likes Raymond. Crap.
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Matthew Smith
(@MattInSydney) reported
@OzzyCobber @Vic_Rollison @rachelbaxendale It’s not so much ideology as crony capitalism. The LNP has been worth billions to Murdoch over the last decade (their slower NBN slowed down the loss of Foxtel viewers to streaming, an almost $1b tax bill was dropped when Abbott won etc).
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EvoX
(@wjh23rlh) reported
i thought forced antipsychotics were bad, but wait until you see the costs of NBN just to have some life supporting internet, ADSL was affordable and we even had a proper working phone back then. My phone gets disconnected when ever I upload from the mobile cell smartphone on NBN
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************* Witch Phoebe
(@headkittens) reported
@NBN_Australia love to make reports for an intermittant connection that will have no resolution because it just clears up, until it happens again
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FoxPurple
(@FoxPourple) reported
@pccasegear I have starlink, so yes NBN sucks in this area
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Mezz 🏝
(@Sunny_Mezz) reported
@palaceletters Free TAFE, manufacturing in Australia, childcare reform, National Anti Corruption Commission, Voice Treaty Truth, Aged Care reform, Robodebt Royal Comm, fix the NBN, energy and climate policy, rebuild Veteran Affairs and the Public Service… ignorance is no excuse. Google it!
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EvoX
(@wjh23rlh) reported
i thought forced antipsychotics were bad, but wait until you see the costs of NBN just to have some life supporting internet, adsl was affordable and we even had a phone back then.
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Kamatsu
(@_Kamatsu_) reported
@pccasegear I'm personally happy mostly. however I'm lucky enough to be on FTTP and not a hybrid solution. I get the speeds I pay for. I still wish the NBN hadn't been f'ed over by the LNP, and that d/l speeds weren't cut by NBNco (doesn't effect me atm, but still not happy about it).