NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (6%)
• E-mail (5%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Perth, Adelaide, Melbourne, Brisbane, Bundaberg, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, Toowoomba, Dubbo, Warragul, and Windermere.

City	Problem Type	Report Time
Sydney	Internet	17 hours ago
Perth	Internet	24 hours ago
Adelaide	Internet	2 days ago
Adelaide	Internet	2 days ago
Adelaide	Internet	2 days ago
Perth	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Timbs (@michael_timbs) reported 4 minutes ago

  ******* perfect. Set up some remote spot instances to distribute some compute. Set up Claude to monitor and tear down when finished. Quick health probe to make sure everything is fine, about to log off for the night and NBN outage hits immediately. Could not be worse timing

• 
  jimmy jimmy (@sandeep05639313) reported 7 minutes ago

  0x84badd07170efb50f5068dd10618bd0b99379557 nbn i urgent 5000 $ plz help

• 
  Adam Nicotera (@adamnicotera) reported 8 minutes ago

  If governments are serious about letting people work from home, they really need to ensure that the NBN is up to standard. Currently experiencing our 2nd major outage in 2 weeks. Not good enough @NBN_Australia #nswpol #auspol

• 
  Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reported 10 minutes ago

  When my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it

• 
  Never vote LNP. (@LNPvoterfail) reported 14 minutes ago

  @GusLefty The LNP let the NDIS run away. Deliberately in an attempt to make it unsustainable and shut it down. It's what they do. Medicare. NBN. Veterans. Robodebt.

• 
  Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported 15 minutes ago

  @sarlils23 History does not support that claim. Quite the reverse actually. You must be on LNPs' nobbled Copper NBN, because your claims & assertions, all apply to the deposed & disgraced, LNP Crime Org, Junta Puppets.😬👋

• 
  Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported 17 minutes ago

  @NBN_Australia Sadly, thanks to Abbott & @TurnbullMalcolm the only NBN I can get is the APPALLING satellite ‘service’. At least once a day, but usually several times a day, the service drops out. Previously reported; NBN ‘tested’ & says it’s OK. IT IS NOT. … 1/2

• 
  Mash Potato (@Wise_Spud) reported 21 minutes ago

  @TopherField I cancelled my NBN service after the council changed my address, and updating the NBN details proved too difficult. The address mismatch caused constant disconnections. I’ve since switched to wireless internet. Won't go back to NBN

• 
  Dwayne (@CtrlAltDwayne) reported 22 minutes ago

  @loftwah They didn't even finish the NBN 1.0 so it makes sense. One of my mates had an NBN contract and he got paid stupid amounts of money and he said he'd finish by 2pm, took long lunches and could push appointments by saying he was too busy. Zero oversight. Huge rort.

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 23 minutes ago

  @NBN_Australia If a service provider says there is an NBN outage but it is not listed in you website what should I do?

• 
  Peter Harvey (@eklektos) reported 24 minutes ago

  @NBN_Australia You had techs working near my address and I now have no NBN connection. Call has been logged with my ISP but to disconnect a connection like this shows poor workmanship in your technicians. This is unacceptable.

• 
  Desmondbratcat (@desmondbratcat) reported 26 minutes ago

  @Riogallica @nbn @Starlink The only problem with starlink is they can put the price up any time they feel, I was with them 2 months and they upped the price. If you want to go elsewhere in under 12 months you have to pay for the hardware, around $500 I think. Having said that, the service is ok.

• 
  🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported 28 minutes ago

  If our @NBN_Australia is like this for the Australian census night, our family won’t exist as won’t be able to fill in the online forms… will have to drive down the road for mobile coverage. Can we have our old copper to node connection back?

• 
  panopticon (@harrypanopticon) reported 29 minutes ago

  @OMGTheMess Exactly. Not investing in Australia for 11 years now, since the NBN policy disaster basically, has never been so beneficial for my overseas company. The company made profit the moment I gave NBN Co and TPG/AAPT the flick. Never have seen consumers been ripped off collectively with the silent approval of a regulator.

• 
  Abbie 🇮🇱🇺🇸 (@AbbieXAcc) reported 30 minutes ago

  @Avichaivegas @JakeTurx NBN is such a waste. I am here for 30+ years and seen so many Americans who moved to Israel without any aid from any group (before NBN) who due to finances were forced to leave after learning the language, building businesses, having kids, etc. NBN wouldn't help any of them!

• 
  Paradoxa (@Paradoxa18) reported 30 minutes ago

  @CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works

• 
  Pauly D (@DK_Flipper) reported 32 minutes ago

  @KatyKray73 NBN, steered us through the GFC trouble free, dismantled Howards work choices rubbish, introduced paid parental leave, biggest increase to pensions since federation, funded the digital education revolution, withdrew all Australian troops from the Iraq war....

• 
  RedPocatto (@RedPocatto) reported 34 minutes ago

  @kicksupport Australia NBN did me *****… Internet was down for 4 days. My streak is destroyed. 😭👍

• 
  🌸 NameXComrade (@namexnotblank) reported 34 minutes ago

  @EmmasLastStand @MickamiousG I built my house. Owner/builder. In a remote area. I'm using starlink. No nbn access or phone service. I hired plumbers, electricians, builder, concreters etc. They all have bank accounts. I paid electronically. The only reason for them needing cash is tax avoidance. Fraud.

• 
  ♡🥀𝖈𝖔𝖗𝖗𝖚𝖕𝖙𝖊𝖉 𝖆𝖓𝖌𝖊𝖑🪽♡ 🔆 🏳️‍⚧️ 🇵🇸 (@DezZdemonya) reported 36 minutes ago

  iiNet ur fkn supposed 2 tell me 30 days BEFORE you raise my NBN bill by 50% ya cockheads! im gonna damage ur infrastructure, eye for an eye

• 
  Aimee Maree (@aimee_maree) reported 44 minutes ago

  Downloading apps to buy cheap end equipment to give something’s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.

• 
  M 🦋🦋🦋🦋🦋 (@ThatAussieMel) reported 45 minutes ago

  So much for being notified of when the team were coming @NBN_Australia now I don’t know what’s happening with my connection as I’m interstate and my mum couldn’t hang around to see out what they were doing.

• 
  LCHF Matt (@LCHF_Matt) reported 49 minutes ago

  @TTAlwaysWins NBN came and told me that it was my network, not the NBN. This is utter BS as the blue DSL light flashing has nothing to do with my network.

• 
  HDex (@hdex) reported 53 minutes ago

  @NBN_Australia maintenance in my area to improve network. OK fair enough, I'll just work using mobile data for a few hours. Checking the maintenance window ... 7 days! I'm sure my bill will reflect this fact /sarcasm

• 
  Spiderbloke 🇦🇺🌸 (@bluebristolian) reported 58 minutes ago

  I told people when the Krudd had his NBN brain fart that it would be a colossal waste of money and that the future was wireless, and people told me I was being stupid. I remember the French government and their massive white elephant the Minitel system. Same government stupidity, every single time.

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 1 hour ago

  @showcallcrewing @NBN_Australia The wireless modem is worth the extra $10/month. I can work, kids are happy, wife can do her work, but says it is slow, but okay.

• 
  Sam Guest (@SamGues97214452) reported 1 hour ago

  @ellymelly Never, as a former employee of NBN, I had proposed a non terrestrial backup service but they flatly refused to consider updating their satellite communications, and now we are digitally vulnerable.

• 
  Brent Hodgson (@BrentHodgson) reported 1 hour ago

  @DHughesy No. Only an idiot would agree - because they'd be wrong. 1. It's not worth "over $300 billion". The $64 billion dollar investment is worth $269 billion 2. If you're using the "over 300 billion" figure ($337.2 billion) that figure means your "no future Fed Govt put one cent into it" bit is incorrect because this figure includes MULTIPLE additional multi-billion dollar funds added to the Future Fund's management portfolio. 3. The future fund wasn't built on some kind of free money windfall... The $64 billion invested came primarily from the Telstra sale. The Telstra sale meant the copper network was privatised, leading to Telstra putting shareholders first in refusing to bid on optic fibre rollouts. This meant the government has so far spent around $64 billion ($70bn by the end of the decade) to re-create Telstra's infrastructure under NBN Co. Meanwhile Telstra has paid $65-80bn in dividends since privatisation moved those dividends from public to private hands. So for every $1 we gained from the Telstra sale, we missed another $1 in dividends and spent another $1 in replacing the infrastructure we sold. Had a publicly-owned Telstra built the NBN out of dividends, and the government raised $64bn in debt to invest in a Future Fund, the books would look exactly the same as they do today. You've been dazzled by accounting tricks - following a magician's misdirection, and calling it "magic". 4. "negating the trillion plus debts... to some degree" is bullshit... It was created to cover DECADES worth of unpaid public service and military retirement benefits. Those debts amount to $322 billion, to be paid out of (currently) $269 billion in funds - leaving a $53 billion dollar black hole. Had the money been paid to super in a timely fashion (rather than the Future Fund being set up to cover unpaid pension debts), that $322 billion in benefits would be sitting in private super accounts right now. Again, you're dazzled by an accountant's magic tricks. Not free money - not "negating debts" - just a big government-owned super fund. "Can we all agree it was amazing when the magician sawed that woman in half! He should be a surgeon!"

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 1 hour ago

  @showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.

• 
  DemocracyIsDead (@STIIBTWTCFMYCGA) reported 1 hour ago

  @TopherField One of our clients had an existing telstra router just wanted an NBN connection. 2 weeks. $110 per month. I got her to contact starlink. 5 days later delivered and installed. $75 per month. Get your act together telstra. Can't be so slow anymore. There are choices.