NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (74%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Adelaide, Melbourne, Brisbane, Perth, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, Junee, Portarlington, and Geelong.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
TV | 4 hours ago |
|
Sydney
|
Internet | 8 hours ago |
|
Sydney
|
10 hours ago | |
|
Adelaide
|
Internet | 11 hours ago |
|
Sydney
|
Internet | 1 day ago |
|
Melbourne
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Studio WyldFurr (@WyldFurr) reportedAustralia's crappy NBN strikes again, network is so bad I can't maintain a smooth connection to YouTube. So no livestream today. I'll see if I can make some videos and post a montage.
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WALLY BENCIC (@wpbencic) reported@Neety55 @45FirstLady Yes she did!and wasn’t it a joy to watch! That Conroy is such a smart arse arrogant prick! Made a disaster of the NBN rollout! These fools are never held accountable for disastrous blowouts in costs! Turnbull’s snowy 2 another great example!
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Alexandra Online 💅 (@AlexandraOn1ine) reportedWDYM MY ENTIRE SUBURB HAS AN NBN OUTAGE??!! I just wanna stream and play Wizard101 😔😭
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reasonable_ginger (@reasonable63682) reported@HonTonyAbbott are you still around? I'm still dealing with your crap NBN you left us with.. No credibility on my end
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peter rowe (@Prowerock1) reported@Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.
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👻 Warren Money 👻🎸🇦🇺🎬🍿🎃🏚️ (@WarrenMoney) reported@Cam_M_Caldwell The coalition is the ones that got us in this mess by closing down the refineries. Dont play the hero card because you once could be the villain. Thanks for ruining the nbn rollout and making it cost 4 x the price. *********.
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Swadesi (@pockingliberals) reportedPathetic NBN service @VodafoneAU and pathetic customer care to talk to.
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Darren (@DoodyDarren) reported@DryFarmer24 @EnergyWrapAU The "accountants" for the NBN were spot on. The price per premises had begun to hit target right before Abbott shut it all down to put in his "multi-technology mix" crap. Most RE and battery projects hit target costs, too. You really don't pay attention, do you?
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Munted (@use_insert) reported@NBN_Australia Can you pull your finger out and at the BARE MINIMUM, updated your website with outages. Yorke Peninsula SA Over an hour offline and your 💩 website says “No Outages” ISP confirms that you are the problem 🙄
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Denise Difficult-Shrivell (@deniseshrivell) reportedRemember when they all lied about the NBN? The ABC chief tech reporter was gagged from telling the truth! And that’s just one issue! #auspol
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Brettme (@Brettski_aus) reported@mark16pg If it was up to Turnbull, we would have had a working NBN. Lucky we listened to the other ********* and ended up with the **** show we have now.
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🇦🇺 Steve Penman 🇦🇺 (@Jade_Tiger62) reportedHow ******** is the $90,000,000,000 NBN fibre to the house internet, promised 500mbs in Australia run @ 30mbs at 9.30pm on a Wednesday night??????????? Another Australian government FAILURE 😡😡😡 Starlink tomorrow! **** you @NBN_Australia
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𝚁 𝚊 𝚐 𝚒 𝚗 𝚐 (@lRagingI1) reported@MalFPS_ Australian internet isn’t bad anymore. Your probs still on fibre to the node. Gotta search your address on the nbn site and get that free fttp update
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nbn® Australia (@NBN_Australia) reported@use_insert Hi there, during an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your RSP know. 1/2
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Oscar Le (@oscarlehuu) reportedPlease make it a bit cheaper in Australia. Australian NBN is ****.
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Loftwah (@loftwah) reportedFormer Prime Minister Tony Abbott should go over and support the US and Israel himself. We won't forget the NBN.
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Michelle Burrows (@ChelleAB) reportedI’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.
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marvin murdon (@MMurdon74801) reportedNDIS needs a royal commision and total revamp , never fit for purpose another back of an envelope idea from Labor , like the NBN
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KatyCatJess (@Katy_Cat_Jessie) reported@Optus told me i could have s refund on my nbn bill after i told them i was going to ACCC and then conveniently the chat got disconnected (my mobile service also with optus. cant wait to be finished on that contract!) then its off to literally any other provider
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Optus Help (@optus_help) reported@kni36182404 Hi Mike, can you please send us a direct message to confirm if it is the service address or billing address? Also confirm which service is the contract for, I mean mobile or NBN home internet? Kartik
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Ryan Emery (@ryanremery) reportedSigned up with @VodafoneAU 2 weeks ago for FTTP. My internet then stopped working. @VodafoneAU customer service claimed existing FTTN had been canceled. @NBN_Australia says no. Got FTTP today. Now receiving my "cancelled" FTTN and not FTTP 500MBS I requested 2 weeks ago.
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peter rowe (@Prowerock1) reported@Mark_Graph Goodness. A long and extremely expensive list. Re NBN, just threw out my NBN router and got a 5G router instead. NBN is awful not just faults but the fact that you can’t deal with them direct to fix those faults. Disconnect between Telcos and NBN is a structural flaw.
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SuthoDan (@SuthoDan2) reportedNBN outage on Super Saturday... This may be my villain origin story
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RealityPartyAustralia (@PartyReality) reported@JEChalmers What a goose you are @JEChalmers . Just like old @SwannyQLD who sent a broke in the GFC. We live the nightmare now of the NDIS, NBN, net zero and a parasite public service of red tape. We are broke & going off a cliff under this incompetent, corrupt treacherous Labor government.
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Jay Jay (@JayJay1094727) reported@deniseshrivell All the telcos are pushing nbn. I’ve been on 5g for 4 yrs after issues with NBN. Last week my power adapter died on the router & they tried to convince me I needed a new NBN plan because 5g doesn’t work at our address. I gave up and bought a power adapter for $12 … 1/2
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pharos (@tea_and_sleep) reported@taipan168 @retrobike_c16 Not quite as bad as Abbott saying we don't need fttp NBN because people will just use it for Netflix
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gordon malcolmson /malky🍀🇮🇪🏴🇵🇸💚 (@gordonmalcolms3) reported@racingblogger Terrible ride by NBN😒🐎🍀🇮🇪
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Vic (@ImVicLoLagain) reported@mrru5s3ll @LCHF_Matt @pikkkkaro this is the only decent explanation for what he said that could make sense. the only other way is if his NBN is unstable. because if you have a gigabit connection you need a router capable of it and they all have fine wifi by aus standards , which I would argue is **** but w/e
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iliketowastemytime (@Au_Fraser) reported@padders001 @LdogExtreme ***** how ******** is coles and woolies supply dominance a failure of the government? they should fine them more right? imagine if the libs werent ******* retarded and actually managed to put a decent NBN in for one and itd be ******* done by now, let alone NSW corruption
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Jotham Smith (@JothamSmith) reported@NBN_Australia where is the update or information about the Major outage affecting the lower North of Sydney? As per the Telecommunications (Customer Communications for Outages) Industry Standard 2024 published on the NBN webpage.