NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (78%)
• Wi-fi (11%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Melbourne, Adelaide, Perth, Arumpo, Sydney, Brisbane, Dubbo, Bundaberg, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, and Toowoomba.

City	Problem Type	Report Time
Melbourne	Internet	5 hours ago
Melbourne	Internet	5 hours ago
Adelaide	Total Blackout	6 hours ago
Perth	Internet	13 hours ago
Arumpo	Internet	20 hours ago
Sydney	Internet	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spiderbloke 🇦🇺🌸 (@bluebristolian) reported 4 minutes ago

  I told people when the Krudd had his NBN brain fart that it would be a colossal waste of money and that the future was wireless, and people told me I was being stupid. I remember the French government and their massive white elephant the Minitel system. Same government stupidity, every single time.

• 
  Trish (@TrishCharter) reported 5 minutes ago

  GUESS WHAT GUYS - both of U R GOING 2 FRY. Mal, People in The Barnaby Joyce Electorate n OTHER Regional areas HAVE STILL NOT GOT NBN! Some of 'em have 2 walk 6ks up the road 2 GET MOBILE PHONE SIGNAL. HELLO, HELLO? Oh! It's Labor - NO-ONE ANSWERING! n BOWEN with Yr RENEWABLES CRAP n AI THERE'LL NEVER BE ENOUGH ELECTRICITY 2 SUPPLY ALL REGIONAL HOMES SO THEY CAN HAVE ALL THE DEVICES THEY R ENTITLED 2!

• 
  Eduardo Gallarza (@tandjgallarza) reported 10 minutes ago

  @colonelhogans You Idiot!... barking in the wrong tree!... ask your Thief Pathological Liar Albo... he promised transferracy in his Thief government, he can't even tell to anyone how much they already spend taxpayers money building solar and wind turbine. Even the NBN Gillard thief created.

• 
  Jo Tan (@8jotan8) reported 12 minutes ago

  @iiNet internet has been down since Saturday… ref: 500039344 Love the no show today 1pm to 5pm! I had to call you to find out? When are you attending the basement for 308 Pitt st?? Line sync is still down! It’s 2026 #outage #internet #nbn

• 
  ChaosEmerald (@ChaosEmerald899) reported 13 minutes ago

  @Nick40156474438 @Willygc13Will @JimThom90458694 I feel this. NBN is absolute ***. Every day I too get outages and need to reboot everything. So bad it’s a routine for me. Pretty close to changing to Starlink myself.

• 
  Bill O’Slarty-Bartfast (@Klaartu) reported 14 minutes ago

  @isaacfloyd13 @johngar45721 And the NBN ****-up was the LNP trying to protect Murdoch.

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 15 minutes ago

  My @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.

• 
  Brent Hodgson (@BrentHodgson) reported 16 minutes ago

  @geofiasco @DHughesy @aaronsmith Aside: Whether the Telstra sale was ultimately a windfall is contested. It raised $60bn to sell the assets, then we spent $60bn on NBN Co just to regain access to the assets sold and duplicate/upgrade the network we sold - and Telstra has paid something like $80-85bn in shareholder dividends along the way. In many respects, NBN shouldn't exist. It should have been the $80-85bn in "shareholder dividends" to the Public Owner that paid for the fibres to be laid - not a $60bn investment after a $60bn sale. But NBN was forced to be created after a now-shareholder-owned Telstra responded to how it might build a national broadband network with a non-compliant 12 page letter effectively saying "we won't - the copper wires are our privately-owned monopoly and we want to protect our market monopoly".

• 
  Matthew Howarth (@Matthew47487400) reported 16 minutes ago

  @OMGTheMess I agree Old Soldier,but Nation Building projects are few and far between,we try to build **** and the costs blow out. Not sure who scrutinizes the contracts before they are signed. Inland Rail $2 bil blew out to $14 bil,Snowy2 $2 bil, now **** knows NBN already obsolete $30 bil.

• 
  Soundwave | Streamer (@ItsSoundwaveTTV) reported 19 minutes ago

  @Optus Fix your NBN you ******* suck dude

• 
  dan nolan (@dannolan) reported 21 minutes ago

  @scottjla I bought a home server just for this earlier in the week! I’ve pruned my builds because of awful Aussie nbn upstream

• 
  Andrew Godman (@Andrew_Godman) reported 21 minutes ago

  @fjzeit And to think Labor just wanted to build this for the same cost the Libs spend 😜 I won’t forgive them given I had really bad non nbn internet during the start of Covid while I had to work from home

• 
  Cassy090909 (@Cassy090909) reported 28 minutes ago

  @shaunacohn @Starlink If there is no service in your area, it’s likely due to development, outage or missing database record. Check the NBN Rollout Map on their website. Verify your address. Your address may be missing. There is widespread NBN coverage on Gold Coast. Check their website.

• 
  Scott Nixon (@MrBrokenEyes) reported 31 minutes ago

  Ummm. I don’t mean to be “that guy” but, has anyone else noticed that the #EmergencyAlert test seems to have, ya know, crashed the internet in Australia? #NBN is down everywhere. Phone internet seems to be okay. This could get interesting.

• 
  Paul (@Aus79Paul) reported 33 minutes ago

  @TopherField NBN will pale in comparison to the data centre **** show. Elon has spoken of SpaceX’s new data centre satellite constellation that won’t require water for cooling or electricity. But we’ll race ahead and ruin neighborhoods and farmland building irrelevant infrastructure anyway.

• 
  l3oaussie (@l3oaussie) reported 35 minutes ago

  @theheraldsun NBN was Kevin Rubb’s idea to please the unions. Malcolm tried to fix but failed miserably. It is a great example that the government should not be involved in everything. Just leave it to follow a natural course

• 
  Ky Broome (@KyBroome35) reported 35 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

• 
  Johnnymoo1969 (@johnnymoo1969) reported 38 minutes ago

  @NBN_Australia @ausgov Too bad you can jam it - Starlink here I come - hope Starlink destroys NBN

• 
  Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reported 40 minutes ago

  When my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it

• 
  RedPocatto (@RedPocatto) reported 45 minutes ago

  @kicksupport Australia NBN did me *****… Internet was down for 4 days. My streak is destroyed. 😭👍

• 
  the Black Sheep (@rivet0011) reported 45 minutes ago

  @theheraldsun NBN had a chance but on purpose provided a rediculous garbage service backed by a corrupt corporation of a govt. Just look at their failure ads blaming a jug or toaster. They really wanted it to all fail & succeeded at it

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 46 minutes ago

  @RyanJones6980 @Starlink @starlink is only AU$10/month more than NBN plan in my area (regional NSW). It cost me $300 up front to connect to the NBN, and it's been heartache since then. Those in my local area have not reported any issues since connecting several years ago.

• 
  LCHF Matt (@LCHF_Matt) reported 47 minutes ago

  @TTAlwaysWins NBN came and told me that it was my network, not the NBN. This is utter BS as the blue DSL light flashing has nothing to do with my network.

• 
  Jonesy (@z51588) reported 49 minutes ago

  @MrBrokenEyes Yes!!! I was just searching for exactly the same thing as my nbn has conveniently gone down right after the alert.

• 
  Peter Harvey (@eklektos) reported 54 minutes ago

  @NBN_Australia You had techs working near my address and I now have no NBN connection. Call has been logged with my ISP but to disconnect a connection like this shows poor workmanship in your technicians. This is unacceptable.

• 
  Phoenix Diamond (@_phoenix_btc) reported 55 minutes ago

  @TopherField I have a conspiratorial hypothesis that may interest you regarding NBN The backbone of the Australian military communications at home was a rotting copper wire network and needed to be replaced, but pitching the Australian public on spending billions on military getting a communications upgrade was a hard sell So instead the two majors went at each other on two different versions of the same dumb idea, fiber to the premises vs fiber to the node Now we have ****** fiber optics speeds because it's being speed capped with software, and ironically NBN is the same old HFC (Hybrid Fiber Coaxial) technology that Foxtel had installed for years 🫠

• 
  Face Palm is the new Face Book (@facepalm8355) reported 56 minutes ago

  @LeeroyLives @AngusTaylorMP So looking at that graph, the trajectory of expanding debt started under rudd and gillard and never went down Sounds about right. Looks to start that trajectory after the nbn started construction.

• 
  Olga Teresa Marr (@OlgaTeresaMarr) reported 59 minutes ago

  @TheUSFeedX Yes I would because it’s a good service. But my service just went from $136 a month to $150 a month, yet the local NBN in Australia is about $85 a month.

• 
  Amicus Curiae (@AmicusCuri99068) reported 59 minutes ago

  OR they could say? Starlink is the same OR cheaper and gives better service! while our sat service costs a LOT for lousy speeds and is ****** if? it works at all Elon Musk cashes in on Australia’s NBN fail Bush families are being forced to pay the world’s richest man for basic phone coverage, as Australia’s bungled NBN rollout leaves dangerous black spots across the regions. Paywalled Tiset

• 
  Abbie 🇮🇱🇺🇸 (@AbbieXAcc) reported 1 hour ago

  @Avichaivegas @JakeTurx NBN is such a waste. I am here for 30+ years and seen so many Americans who moved to Israel without any aid from any group (before NBN) who due to finances were forced to leave after learning the language, building businesses, having kids, etc. NBN wouldn't help any of them!