NBN Outage Report

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Adelaide, Melbourne, Brisbane, Parramatta, Ashfield, Logan City, Ocean Shores, Perth, Gold Coast, Toormina, Junee, Portarlington, Geelong, and Thirlmere.

City	Problem Type	Report Time
Sydney	Internet	6 hours ago
Adelaide	Internet	15 hours ago
Sydney	Internet	15 hours ago
Melbourne	Internet	1 day ago
Sydney	Internet	1 day ago
Brisbane	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason (@jason_techstuff) reported 3 minutes ago

  @CassidyJames I’ll give it a shot. Download speeds on Australia’s world leading nbn are slow today.

• 
  Ace 🦈💾 Data Shork Vtuber 🦈💾 (@FSharpAce) reported 6 minutes ago

  Heads up, the net is down 😭😭 I've been refreshing it and the NBN and just cannot get a stable conection

• 
  Catherine (@factanonverba69) reported 8 minutes ago

  Wow nbn news reported scumo might call the election then basically highlighted everything he did wrong,"a terrible period" of his government. 1😮 #auspol #CallTheElectionDickhead #HisGooseIsCooked

• 
  jaemes skinner (@SkinnerJaemes) reported 8 minutes ago

  @TPG_Telecom So, 2 days since @TPG_Telecom promised to escalate the issue and provide an ETA/R after poor communication and no resolution. TPG called today suggesting that NBN had done some work and it should be ‘better’. It’s actually worse, 1k ping & constant dropouts. 8 days and counting..

• 
  P_H_Y_X (@neuralnetdreams) reported 9 minutes ago

  You guys in Aus that stream what are your internet connections like? Whats the hardware etc? I'm intrigued to know about NBN good or bad, plan speeds etc. I had cable 100/20 prior to NBN for years that was solid asf & I'm sure would have coped with streaming... #ShitConnec..tion

• 
  Tone Says Go 3x💉 (@tonesaysgoleft) reported 10 minutes ago

  @VictoriaFreshy @abcnews LOLZ! ABC is cooked AF. It's not trusted for news in this house anymore. Watch NBN 9 news then ABC at 7pm and they both just about identical. ABC is Murdoch Costello news. It's crap

• 
  George (@Georgeblue01) reported 12 minutes ago

  @JoshButler I know the NBN is slow but to have to drive over and see the GG face to face is so 1990.

• 
  💧Ron Jones❄ (@RBJRON) reported 14 minutes ago

  @btckr I know all about the copper crap. My internet service was via ADSL1 and continually failed. The NBN became available via a wireless connection and I switched over and have never looked back. That's just one of the many failures by this LNP government

• 
  Rural AUS Matters! 💉💉💉 (@UndaSthnXiStand) reported 16 minutes ago

  @annbritton @Telstra @D_LittleproudMP Telstra can disagree all it likes, but the reality is that rural/remote communications are falling behind growth and demand. The Telstra network was a neglected mess when it was handed over to NBN and any fix is a long way off.

• 
  Proselytiser (@TheProselytiser) reported 16 minutes ago

  @jaquix173 @SeanC28922377 @daveyk317 Janelle Saffin has worked extremely hard for years here. She engages with the community & has helped guide a lot of people towards better internet access (NBN + access to mobile coverage is scandalously bad in Nth NSW.) Hogan? Never hear of him. The LNP have dudded this region.

• 
  🌺Michael Dowling 🌺💉💉💉#ICACNow (@MeckeringBoy) reported 17 minutes ago

  @TonyHWindsor @orbilius51 #NFF got exactly what they voted for. A sabotaged broadband network. They could’ve had Labor’s world class fibre to the premise but knowingly voted for slow, unstable, corroding FTTN & MTM. The LNP’s mess has ended up costing much MORE & has delivered much LESS. #NBN #auspol

• 
  M J White (@pallisier) reported 25 minutes ago

  Main highway just outside of Warwick and only 3G. Nothing opening! If only Labor had won 3 elections ago NBN should have been so much better! #NBN #fail #CallTheElectionDickhead

• 
  Jo Diddley (@jot_au) reported 29 minutes ago

  @antfarmer Not harangued for all their broken promises, lies, rorts, failures and cover-ups Not harangued for robodebt, a failed NBN, reverse GONSKI, gutted NDIS, exploding debt, loss of international respect, loss of soft power in our region, etc

• 
  Tsarina RubyRainbow (@ColouredView) reported 31 minutes ago

  @NationalFarmers @afsnsw Hey, @NationalFarmers you guys opposed the #NBN & backed Tony Abbott & Malcom Turnbull all the way in their efforts to wreck it. Fibre, satellites, you didn’t want any of it! Too late to whinge now. Crap internet is NFF legacy to to the bush.

• 
  jaemes skinner (@SkinnerJaemes) reported 31 minutes ago

  @NBN_Australia unusable NBN in Castle Hill for 9 days now. TPG tells us that it’s an NBN problem and they are waiting for an update from NBN. The last ETA/R was 4 days ago. This is ridiculous, please fix the problem or at the very least, tell the retailers an ETR! Ridiculous!

• 
  K Hutch (@72nivek) reported 35 minutes ago

  Of all the weekends not to have nbn, hours and hours of Slomo ****. Surly all we need to know is the election date. We don't need to see him ******* walking. #auspol

• 
  Erika (@ItsErikabYo) reported 36 minutes ago

  And yet again my net is down ffs, Telstra get ur shot together and fix the problem!! NBN works sent till Tuesday 12-6am ahh @Telstra all dam week my NBN and home phone has been down, not impressed

• 
  💜 (@merkin_about) reported 37 minutes ago

  So we haven't had NBN service for over a week now & according to Telstra it is because of the floods in QLD/NSW. Does this sound right given we are in TAS??

• 
  jaemes skinner (@SkinnerJaemes) reported 38 minutes ago

  @NBN_Australia Yes I have been looking at your page which has said the same thing for 9 days. Doesn’t provide and ETA or any useful information, to plan or work around the issue!! TPG have not had an ETR for 4 days and the ticket has been followed up 10+ times. COME ON!

• 
  Serifan Armat (@SerifanArmats) reported 40 minutes ago

  @histofarch @QRedLetterData It’s not about trust. It’s about getting a service I want. The Australian governments NBN just doesn’t provide me with a decent service in a rural location. If he can provide it great for me and the rest of the world. if he can’t well I’m no worse off am I.

• 
  Ottavio Tony (@dalfonso) reported 42 minutes ago

  Why the constant hammering on ‘taxes’. Panelists know full well they will go up no matter who wins so concentrate on other issues such as climate, health, ICAC, NBN etc. That’s what people want to hear not irrelevant self important ‘gotcha’ **** #insiders #auspol

• 
  James (@sudaliciousau) reported 44 minutes ago

  @NBN_Australia Outage in the Hunter Valley (Nulkaba) what’s going on?!! You’ve scheduled a bloody 8 hour outage on Tuesday, so you’ve got to be *************** if you plan on having any outages prior.

• 
  Ty (@ytc8438) reported 44 minutes ago

  @rodhiggins1973 @AustralianLabor @NBN_Australia So what's with all the LNP copper **** then? Good luck with 5G, paying double the price per GB for lower speed and peak time congestion, a problem that fibre does not have! They use satellites for rural area because they can't afford good fibre.

• 
  Teeny blue bird (@therestoomany) reported 45 minutes ago

  @NBN_Australia NBN outage at my house in Beresfield, but at neither of my neighbours. The site says unscheduled outage, but has no ETA. Will there be one, or will it just be when it happens?

• 
  Greg smith (@Gregas2022) reported 47 minutes ago

  @AlboMP And fix the nbn?

• 
  jaemes skinner (@SkinnerJaemes) reported 53 minutes ago

  @NBN_Australia Thanks for your reply and I do appreciate it but unfortunately this is not the customer experience that I want either. Please use this scenario as a case study because it’s a great example of systems, people and processes failing. It’s still broken and we still don’t have an ETR.

• 
  K Hutch (@72nivek) reported 55 minutes ago

  So my nbn is down for 18 hours for maintenance. ******* free to air tv is absolute rubbish.

• 
  Gil Hardwick (@gil_hardwick) reported 57 minutes ago

  @markdreyfusQCMP You mean, Morrison has stood up to the privileged, the self-entitled, the demanding self-important; funding real projects in real communities, appointing people to see they're properly implemented? That's rort? Go fix your pink batts, failed NBN, Labor's simple incompetence.

• 
  Naomi outsourcer of parenting Watson (@taitoko_naomi) reported 59 minutes ago

  The LNP version of the NBN is the worst. It is the slowest most hopeless internet service they possibly could have delivered. We had better speed and coverage with ADSL.

• 
  ManCaveDave (@ManCaveDave2) reported 1 hour ago

  15 months on aussie 1gb nbn and never misses a beat