NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Brisbane, Melbourne, Adelaide, Upper Freestone, Coomera, Rosalie Plains, Gisborne, Toowoomba, Perth, Rockhampton, Katoomba, Dubbo, Central Coast and Penola.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Antipodi
(@Antipodi21) reported
@AlboMP @AustralianLabor Please do my NBN connection is slower than a Turtle Race ..The LNP has a lot to answer for ..In their cost-cutting frenzy, they are now doubling the cost to fix it
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Kram2000
(@Kram2ooo) reported
@Electrofryed @AlboMP The only issue anyone I know has had with the internet is connected via NBN I will stick with what works for me & my business Currently sydney metro and all are wireless
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Chadwick S
(@def181814) reported
@AlboMP Hi Anthony Albanese PM, WHAT ABOUT the Premises and Business that have Turnbull's and Morrisons CRAPPY Copper cabling to them. WE Desperately Need the upgrade to Fibre Optics cabling NOW. Our NBN is so slow it stops with more than one person is on it. BLOODY Frustrating. 👎
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Anthony Gherghetta
(@wheredidgogogo) reported
@thfc_liam @AlboMP I bought starlink to supplement our useless nbn fixed wireless service that is off as often as it is on.
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Ben Niland
(@Ben_Niland) reported
@NBN_Australia Thanks Anyway Khan. We've been through all that before and got a short lived marginal improvement. Unless there are plans to extend the network there will be no improvement
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nick1110
(@nakul1110) reported
@MrKRudd It’s so stupid. NBN has one of the worst services in the country. You need to pivot to Starlink
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Peter Principas
(@PeterPrincipas) reported
When Albo started NBN wasn't mention of a benefit-cost analysis and is the notion that it will be a self sustaining and work something like the copper cable network?
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Bruceflix
(@Bruceflix1) reported
@AlboMP The NBN is a broken model. Return to the original plan of fibre to every household. Remove CVC charge. Remove tiered pricing. Flat rate 1000/1000
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Reality Bites
(@MikeTho88035737) reported
@AlboMP In Williamstown, 7km from Melbourne CBD, maximum NBN speeds are are 15Mbps down load and 4Mbps upload! It’s an embarrassment!
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Kellie Brown
(@Sad_Mushroom) reported
@AlboMP Start with the homes/properties where NBN has never been available. Don't upgrade for homes that do have access and leave those without access behind (even further)
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Dave Davos
(@DaveDavos2) reported
@MrKRudd You are mad. The NBN model you proposed was unaffordable, ridiculous and unnecessary with fibre going to all premises. The LNP delivered 100% of the network by using fibre, wireless and satellite.
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nbn® Australia
(@NBN_Australia) reported
@atonymosca Hey Tony, sorry to hear of this! An unplanned outage means something other than scheduled maintenance is currently affecting your service. For example, a third party may have accidentally damaged underground cables or other nbn assets. 1/2
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Krisso
(@Krisso_theOzzy) reported
@MrKRudd You are an absolute ********. Kazakhstan has better internet than we do.Labor will **** it up so badly there’ll hardly be any nbn that works properly in the end.
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Heli Burke
(@BurkeHellibee) reported
@bollgare @AlboMP But…govt roll outs like NBN are ‘nanny state’ grabs for power? So, what’s your solution?
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Richard Gilmour
(@RichardGilmour9) reported
@AlboMP How long ago did Gillard start the NBN in the middle of Australia’s biggest farming area we still don’t have reliable internet, mobile service and still only have lead cable phone line to our property so don’t brag about your achievements because you don’t have any
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💨💧Diogenes
(@LenoriDude) reported
@JenJenJennywren @AlboMP NBN is terrible for many people I know. 10 years behind Sweden.
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Cora Bangma
(@BowingKamp) reported
@AlboMP Haha what a nonsense 😡. NBN is so slow. We had to change to a far better provider. Now we need to pay ourselves to remove that stupid antenna on our roof😡😡
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Darren
(@DoodyDarren) reported
@bollgare @BurkeHellibee @AlboMP The "issue at hand" is you said the NBN is obsolete, which is utter bollocks.
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GivesAMinute
(@GivesAMinute) reported
@NBN_Australia I had a "demand" for a fibre connection as I'm a live streamer, but you insisted on installing crappy copper instead! We knew this would not work, but you rolled it out anyway. I now use 4G instead. Forced to wait while you go down the list of "ever increasing demand" locations.
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kay - 5th Estate Reporting for Duty
(@kayleen87686977) reported
@AlboMP @julia16815 Everyone is going starlink. Nbn sucks.
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👽 Dave
(@alien_dave) reported
@kayleen87686977 @AlboMP @julia16815 No, "everyone" isn't. Fibre NBN doesn't suck. Half-assed copper "NBN" sucks.
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Samuel Tass
(@tass_samuel) reported
@AlboMP NBN cost Billions! It’s slow very slow and unreliable!! Should have helped Elon with Starlink internet via satellite and used the billions elsewhere!!!
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Kellie Brown
(@Sad_Mushroom) reported
@RyanWil62993886 @AlboMP We don't have access to NBN. It was never finished.
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Matt
(@bollgare) reported
@DoodyDarren @BurkeHellibee @AlboMP City people already had cable internet. Out in the sticks they still have trouble providing NBN. I could not get it in Noosa. I had to use Mobile.
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Koro Kirihi Baker
(@BakerKoro) reported
@AlboMP Your NBN is interfering with wireless broadband access, in Mt Druitt area with all major wireless network connectivity, faakit off
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Brad C
(@BGC_1973) reported
@Foilalan_ @MrKRudd @NBN_Australia I agree, the Libs need to be held accountable for what they did to the network.
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Dancer, your Space Dad 🐝🐝🐝🐝
(@dancer_ve) reported
Just got a text with 8 minutes notice for a 3 hour emergency NBN maintenance window. Must be really urgent.
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kay - 5th Estate Reporting for Duty
(@kayleen87686977) reported
@alien_dave @AlboMP @julia16815 Ok let me clarify a bit better. A lot of regional are going starlink cause nbn sucks
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bisous
(@William49581155) reported
@MRowlandMP Too bad none ( nbn ) exists in Tallebudgera valley 15 kilometres from the Gold Coast Highway . Too bad if you have high school children ? Too bad if you attend Ingleside State School ? How about wireless ?
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EarthSea Woman
(@Earthseawoman) reported
@AlboMP The fiber optic cable ran past my house yet I don't have access instead getting very slow, unreliable fixed wireless NBN. I hope I'll be one of the premises getting the full fibre 🙏