NBN service status: outage reports and connection issues
Why is my NBN service not working?
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Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (78%)
- Wi-fi (9%)
- Total Blackout (6%)
- E-mail (5%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Melbourne, Sydney, Brisbane, Perth, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, Toowoomba, Dubbo, Warragul, Windermere, and Port Stephens.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Internet | 5 hours ago |
|
Adelaide
|
Wi-fi | 7 hours ago |
|
Adelaide
|
Internet | 7 hours ago |
|
Melbourne
|
Internet | 1 day ago |
|
Melbourne
|
Internet | 1 day ago |
|
Sydney
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Maverick (@Pickle2507) reported@strangerous10 Like nbn with its 40000 network outages per yea
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Kryptojigga🐐 (@kryptojigga) reported@nazzaokonkwo Millionaires in naira na millionaire? Because the value of a NBN now is -2. 5x under terrible Buharinomics. We are happy for the new entrants
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SydneyCityTV (@SydneyCityTV) reportedHere in Sydney, we're still waiting for the Nine Network's switch to a mostly MPEG4 multiplex which among other things, will bring with it 9LifeHD. No idea if they're waiting for NBN to move out before making that change or what, but I guess patience is a virtue in any case!
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Tim (@ttmoari) reported@SydneyCityTV Those horrendous pins are still being worn. WIN News’ product is piss poor compared to NBN News. But the latter will probably become rubbish in time.
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FarCue (@FarCueCunce) reportedJust had the Indian "tradie" experience. Our ISP offered free connection to the NBN fibre network so they sent out the installer. Long story short, I rejected his ludicrous proposal to destroy my concrete slab driveway so they could run the shortest cheapest route of cables.
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Difficult Deb Campbell @Samsplace9 (@samsplace9) reported@Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.
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Mark A (@MarkA5859) reportedI really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.
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Spider Mother Gwen (@GwenMotherS) reported@ClioAite Could be a nbn formating issue call ur provider and check something hasnt gone sideways with ur modems formatting or connection to the wider nbn network
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EGP Quantitative (@AggressiveQuant) reportedAs a recent customer of Starlink, this has to be among the biggest runways in business. Only ~500k connections in Australia, apparently still >8.5m suffering through our joke of an NBN... That's just the opportunity in our little tinpot country.
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia sure enough this problem still isn’t resolved. Outage page has been showing us as facing network degradation all week. Regular dropouts and slow connectivity. Will you ever fix this???
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Boxy (@BoxofPies80) reported@Telstra NBN down for second time in two weeks……
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Richard Neal (@Wombat_Ric) reported@r0ck3t23 It wont effect providers as much as you think. We have the NBN in Australia and all that happened is everyone became resellers or add on service providers. The telco's wont disappear, they just wont have to pay for infrastructure anymore and become SpaceX resellers.
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Cdbrown (@BrowntownBrew) reported@UrbanHubbard @TheLucidyn @Batman2242 A fibre network was a sound investment. It's the part of the #nbn that's actually profitable. But the libs killed the economics when they tried to reuse the crippled copper. Meanwhile Turnbull was investing in fibre rollouts in Europe
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!
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John45 (@John45OverIt) reported@Batman2242 LOL what a stupid take. that bit of fibre shits on starlink - the current record is 1.02 Petabits per Second (Pb/s). As they say, you get what you pay for. Oh also, what does it cost the consumer for NBN vs Starlink.
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Cattom (@TCatley) reported@Adam_and_EVs I switched to starlink. NBN in australia was crap it kept disconnecting. Couldnt Game. Starlink ( mini dish even ) has been great cost the same, better service and that in a major city.
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BethinCanberra (@ElbK19) reported@Thejimpenman Yet the business minded LNP… $2.4B on #Robodebt $5.5B to cancel the French submarine contract $50B the NOT NATIONAL NBN + 20B more thx directly to Mr Abbott $254B for LNP stage 3 taxcuts over 10yrs - stopped by Labor. Oh wait, is that ur actual beef? Missed out?
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d programmar (@Programmar38814) reported@HonestlySneha i support herr 90% of indian women should do this or forcely done this to controll population nbn
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VISION 🇦🇺 (@Vision_iii) reported@Ryantlon @MarkDiStef How can land prices go down? Council contributions are up, electrical infrastructure costs are up, sewer/water infrastructure costs have more than doubled, NBN costs are up. Council/state requirements are significantly more. Cities are landlocked with land become more and more scarce. Impossible for land cost to go down. As to deregulation, what deregulation? They introduced the regulated design process and you now need to get a PCA who asks for a BCA report from a BCA consultant who demands fire penetration reports, fire engineering reports, facade reports, wind reports, waterproofing reports and waste reports. And that’s just BCA. A task that was previously performed by one consultant now needs at least 8.
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Johannes Weissman (@jway1969) reported@Starlink How about Australia has a quarter decent NBN Howard was promised one for 4.5 billion in 2004.. but Liberterians OMG globalist atlas network doesn't support actual capitalism just forced brand buying and interrupting aholed
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anthony, underclass prole cat, edwards (@anthony45052793) reported@twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.
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A guy down under (@Fremean) reported@AngusTaylorMP **** no you guys are just another flavour of Labor. I haven't forgiven you for ******* the NBN or introducing the ekaren position the labour is now using to force censorship and probably digital ID
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Dwarfer66 (Perth COYS) (@dwarfer66) reported@skhafiz @Verifone @NBN_Australia You complain so ******* much, if this country is not good enough for you, **** OFF BACK TO YOUR ********!
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Jonesy (@z51588) reported@MrBrokenEyes Yes!!! I was just searching for exactly the same thing as my nbn has conveniently gone down right after the alert.
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Rabbi Dr. Aaron Ross (@RabbiRoss) reported@JakeTurx It sounds like you have the same issues to negotiate. American Yeshivish is not Israeli Charedi. Prices are high. And so on. Demanding that others change for you will go nowhere. If you're ready for the move, call NBN and get the ball rolling. 6/6
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Deevitha (@Deevitha_) reportedFinally bit the bullet and got Starlink installed. Highly impressed, the speed and stability runs everything beautifully. We haven’t had a single circle of death anywhere. No more dealing with the shortfalls of NBN lines, poor workmanship and dodgy patchwork repairs. In our exit survey from the old company I let them know the reason for leaving was the poor service the NBN infrastructure can provide, and now that customers have another choice we aren’t limited by the failing system. Highly recommend the switch if you have been considering it.
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Pete (@Travellingtooks) reported@ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.
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Nick (@Nick40156474438) reported@Willygc13Will @JimThom90458694 really ? $45 a month for the first 3 months and then $75 a month and its twice the speed of the NBN plus its never been down since ive had it. Ive been paying $78 a month and it goes down for a few hrs just about every single day with the NBN
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Cdbrown (@BrowntownBrew) reported@basespanker @Batman2242 That was a fttn upgrade with Telco support, but libs called it fraudband due to the minor upgrade so it got scrapped and years later the #nbn was formed to rollout fibre to 93% of premises. LNP got in and decided to do fraudband
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cockitythegalah (@jlmcmlxvii) reported@p_terg IT ordeal 😵💫 They got the NBN on today. Box nowhere near the computer and computer doesn’t have a wifi adapter. So I did the dash down the road and got them a 10m Ethernet cable and away they go.