NBN Outage Report

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

NBN Outage Chart 06/07/2023 03:00

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Will NBN compensate me for the outage?

The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • Internet 72.99% Internet
  • Wi-fi 12.60% Wi-fi
  • Total Blackout 6.18% Total Blackout
  • E-mail 4.97% E-mail
  • TV 1.79% TV
  • Phone 1.46% Phone

Live Outage Map

The most recent NBN outage reports came from the following cities: Brisbane, Canberra, Melbourne, Perth, Adelaide, Sydney, Moe, Maitland, Bannockburn, Gold Coast, Sunshine Coast, Kelvin Grove, Mildura, Mount Barker and Cowra.

Loading map, please wait...
AustraliaBrisbane Internet
AustraliaCanberra Internet
AustraliaMelbourne Internet
AustraliaPerth Internet
AustraliaMelbourne Total Blackout
AustraliaPerth E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • civilengineer civilengineer (@civilengineer) reported

    @McCrakken @brigidglanville @NBN_Australia Fixed wireless NBN here. It is not as unreliable as it was, but the speed is still poor. I have given up re unreliability. NBN is often not fit for purpose and neither is 4G guaranteed. So I pay monthly for an additional 4G Wi-Fi modem and swap to it when NBN goes off.

  • miss_reys_mind 🕷 🏳️‍🌈🔭🌠🤓miss rey's 🏏 on pelennor fields🐲 (@miss_reys_mind) reported

    WTF is wrong with @abcnews today ? Looks like the whole thing is done on turnbulls nbn

  • civilengineer civilengineer (@civilengineer) reported

    @NBN_Australia I appreciate your response, but fixed wireless is my only NBN option, but it is severely limited. My work-around keeps me sane: a small monthly fee for the portable 4G Wi-Fi. I have no faith in an Optus/NBN solution, men on the roof again for no improvement. A **** system.

  • Paulz20445090 Paulz (@Paulz20445090) reported

    Stuff this LNP Govt. Today is the 4th $70 Battery I have put in my NBN connection just as a backup. If you don't replace it, just beeps continually every 3 mins. What a disgrace the LNP have been over the last 10 yrs for the Australian public. Everythg. they touch turns to ****.

  • mandy_jolly Mandy J (@mandy_jolly) reported

    @NBN_Australia @GreaterGeelong And this week you have COMPLETELY IGNORED ME!!! A ******* CUSTOMER OF YOUR USELESS ******* SERVICE!!!!!

  • themiasandrist Mia “J-O-R-D-A-N C-L-A-R-K-S-O-N” Lastname (@themiasandrist) reported

    @fee_bee_63 To be fair, the nbn sucks

  • Ax77456 AS 💉💉 (@Ax77456) reported

    Here we go again. No one to answer from @Optus. Internet NBN broadband sooo slow! MyOptus on mobile useless to figure out what's wrong. @Optus outage website says no problems!! Bullshit...for the past hour it's been so slow. It was fine earlier today. Nothing wrong with setup.

  • ietsystems Brian Wilson (@ietsystems) reported

    @Telstra Tomorrow! the advice was 6pm last Saturday… no internet degraded 3G, Emergency Alerts affected - all of this after a fortnight long outage a week ago affecting several hundred ppl - Cable to xchange was given to NBN- existing ADSL services affected Zero comms or follow up

  • McCrakken ben doun (@McCrakken) reported

    @civilengineer @brigidglanville @NBN_Australia i have always had wireless about 7 years no need to bother with fix line but each to their own

  • misssayris MissSal (@misssayris) reported

    @Samoskal @AlboMP How does our woefully inadequate NBN support that

  • TasoKatsionis Taso Katsionis (@TasoKatsionis) reported

    NBN down? @TPG_Telecom

  • jonesytheteachr Brendan Jones 🚴 (@jonesytheteachr) reported

    What's that NBN Co ad about, where it goes down some old dudes throat?

  • fromagelunaire Angery Puff (@fromagelunaire) reported

    I'm like 90% certain that my internet got cursed or something. It was down for nearly a week, no one could work out why, tried a new router, no dice, booked an nbn appointment and then it just... resolved its self? And no one knows why or how that happened either.

  • Jenny00575070 Jenny (@Jenny00575070) reported

    @DrAdamAneevit @JaggerMickOZ Someone down the NBN!

  • mattoneill_ Matt O'Neill (@mattoneill_) reported

    Hi @Telstra my NBN has been noticeably slower the last few days. Can someone please help me understand why? Thanks

  • tootsberryman Michelle Berryman (@tootsberryman) reported

    @Telstra need someone to help me. I have no internet after technician installed my nbn black box! Help 😩😩😬

  • MartGray Martin Gray (@MartGray) reported

    @hificolor @YouTube I don't think so, Roger Thornhill stumbles into trouble, James Bond is given missions. Essential to 007 are OTT villains, a parade of 'girls', the hero's ease with killing, multiple international locations... none of which NBN has. But I do love North By Northwest

  • imself_It_Is imself (@imself_It_Is) reported

    @Me_JinPing_CCN @belinda_eyers Yeh. Drops off to a state of "dead" around 11am every day. Doesnt improve untill around 10:59am every day! Optus is fave for lower priced nbn. If a pensioner, old or with disability, stiff ****. NO-BRAINS TURNBULL blew NBN concept away & none of LNP turds have repaired it.

  • SerBronn8 SerBronn (@SerBronn8) reported

    @Telstra_news Start with providing a reliable service on the NBN Broadband I'm already paying for

  • andyli_au Andy Li (@andyli_au) reported

    @superloopnet NBN connect down?

  • Balomenos101 Balomenos10 (@Balomenos101) reported

    @IFM_Economist I had unlimited cable for $90p/m then had to switch to 100mps NBN and managed to keep $90p/m. Now they're increasing the same plan to $107p/m. Tried to negotiate a better price with them, nothing. Gonna switch to Belong (uses Telstra network anyway). $90p/m and $5 off for 12mths

  • DoctorFruits DoctorFruits (@DoctorFruits) reported

    @NBN_Australia Unfortnely none of those tips work and I'm not exactly sure what southern phone (who we are with) could do to help. It seems like a limitation of skymuster satellites.

  • P_bogan Sir Peter the Bogan (@P_bogan) reported

    Paul Fletcher who is in a Government that went on and on about the NBN, says Internet infrastructure is overlooked. #npc #fail

  • combat_riceball Fi ♥ (@combat_riceball) reported

    @axelsandwich Well done for saving Cat from that GoT mindblank XD. My gosh though, my NBN cut out like three times -- I was both screaming and laughing at the sorry state of peak Aussie net usage torture.

  • SydneyEditor1 Verushka, an editor (@SydneyEditor1) reported

    @TPG_Telecom my nbn is down. Help pls

  • xCarlyMelissa_x Carly Melissa (@xCarlyMelissa_x) reported

    When the guy comes to check out your NBN and says "this is gonna be an easy one" and you quietly stress to yourself that maybe you hadn't had the thing plugged in. Note: it was an issue with the socket, so nothing I could have fixed haha.

  • infinefricker universalcowboy (@infinefricker) reported

    @AlboMP 2/ Services to support working from home. Water. Mobile and NBN access. Smart revegetation. Rural hubs. EV charging network. Local electricity grids with storage. Partnerships between industry, education and government to create green industrial and manufacturing zones.

  • Lilal89156012 Lilal (@Lilal89156012) reported

    @nbn @telstra planned outage and planned work 4G no notification to customers. Thanks for adding to this morning!

  • Lilal89156012 Lilal (@Lilal89156012) reported

    @Telstra NBN is having an outage I wasn’t notified. But now the Telstra back up modem I have won’t work either because you guys are doing work on the 4G network

  • permafrostandm1 Ian just Ian (@permafrostandm1) reported

    @littlesteve That would depend on just how poor the nbn connection was working. When it rains at my place the nbn just goes away.