NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (76%)
- Wi-fi (10%)
- Total Blackout (6%)
- E-mail (5%)
- Phone (2%)
- TV (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Adelaide, Melbourne, Sydney, Perth, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, Toowoomba, Dubbo, Warragul, Windermere, and Port Stephens.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 13 hours ago |
|
Brisbane
|
Internet | 15 hours ago |
|
Brisbane
|
Internet | 21 hours ago |
|
Brisbane
|
Internet | 1 day ago |
|
Adelaide
|
Internet | 2 days ago |
|
Melbourne
|
Wi-fi | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported@WheatWatcher @NBN_Australia Our router was supplied but does help when the router says there is no internet connection 🙄
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captaincook 🇦🇺 e/acc (@a_captaincook) reported@fathamburger @balajis @anwaribrahim Lol, ya NBN is ****, I moved off to Starlink myselves, agree on most counts actually. But why keep Aussies out? allow those who want to also move in. The point of SEZ would be that it would be a siloed regime that is more tax friendly.
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Leigh (@Leeroy1855) reported@olsod45 @BobBurn97207272 @R64862Rvan We are not America slick. That debt is all Labor's. When you announce major infra structure and I mean major! With zero funding put in place to fund it. As your arse is being shown the door. Which Labor does every time and requiring some else to find the money. Then your always going to be working from behind. We were debt free as Howard left office. Then along came Rudd with the NBN and Gillard with the NDIS. Announced with massive fanfare and zero funding. Granted Morrison and the idiot Turnbul didn't help either by throwing money at them. We are heading for a recession (we had to have) but you appear to have your head ensconced in a very dark place.
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Darren (@DoodyDarren) reported@the_vocal_one @ianclarkeAU @CovfefeDnUnder Of course it applies. I never said it didn't. How much detail would you like in a single X post? The OP is claiming the NBN is obsolete. It is nothing of the sort, and the bandwidth disparity is the entire reason why, and that isn't changing anytime soon, as you say.
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Doug (@Doug39270057204) reported@Batman2242 And starlink actually works. Our nbn connection is garbage.
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Aussie Shazza (@shazzadut) reported@VoteLewko @2GB873 I have Boost on my phone. Goes thru the Telstra Network. It was out. My NBN however sailed through no problems with TPG.
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Spider Mother Gwen (@GwenMotherS) reported@ClioAite Could be a nbn formating issue call ur provider and check something hasnt gone sideways with ur modems formatting or connection to the wider nbn network
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Thomas (@RedoubtOfThomas) reported@lowlandsapien Never forget the NBN rollout either.
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KR (@keenkellie1) reported@FinancialReview Seriously just take the last two major projects snowy 2.0 and nbn you get cost blow outs, inefficiency and poor returns, instead of your retirement money compounding at 7-10% in the best companies on earth what could go wrong
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Wal (@wally_waldo83) reported@ShaneOliverAMP A big part of the problem is that starting from the 2010's more of our spending now goes to megatech platforms that extract Australian revenue without the old local multiplier. When $100 went to Ford or Holden, a retailer or a local media company, a large portion recycled through local wages, suppliers, property, logistics and tax. Now when $100 goes to a global ad platform, streaming service or cloud provider much more can disappear offshore through IP, reseller fees and related party charges with far less local employment or supplier spend despite the use of infrastructure like NBN and roads. So government keeps importing demand and taxing workers harder to fund services while more private spending leaks offshore to low local footprint platforms. That extraction is not productive for our economy and is increasingly an issue, especially when profits are being offshored and Australian taxpayers are unfairly carrying the burden.
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jimmy jimmy (@sandeep05639313) reported0x84badd07170efb50f5068dd10618bd0b99379557 nbn i urgent 5000 $ plz help
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Ban-Foo Leong (@BanFoo_) reported@Optus This morning, just after 11am, I noticed that my @Optus @NBN_Australia connection stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. Is this an unscheduled outage. What is going on? This is so frustrating!
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💜𝕏 CharmsVic 𝕏 💜 (@CharmsYahoo) reported@JaneCaro @AlboMP We need some caution because satellite Starmind will solve the electricity and water problem just as Starlink has solved the NBN problem
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🇳🇬Inemesit Affia 07037900827................🇳🇬 (@inemesitaffia) reported@edcruzX @cb_doge @Starlink It's cheaper the the NBN solution
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iamfee (@fairies4one) reported@Batman2242 Our nbn network is a joke!
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Mezmarr (@Mezmarr) reported@NBN_Australia Working hard! More like hardly working! It's been nearly 24hrs since it went down with no updates, no notice of what's actually wrong. NBN being government funded as well, is so ****!
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@sarlils23 History does not support that claim. Quite the reverse actually. You must be on LNPs' nobbled Copper NBN, because your claims & assertions, all apply to the deposed & disgraced, LNP Crime Org, Junta Puppets.😬👋
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pigways (@pigways) reported@Batman2242 Much worse. Starlink is an infinely better service; higher speeds, low latency. NBN satellite cross subsidy alone is more than a starlink subscription. NBN satellites are EOL, they've contracted Amazon's Kuiper for replacement rather than proven starlink 🤪 They hate Elon
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Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported@NBN_Australia Sadly, thanks to Abbott & @TurnbullMalcolm the only NBN I can get is the APPALLING satellite ‘service’. At least once a day, but usually several times a day, the service drops out. Previously reported; NBN ‘tested’ & says it’s OK. IT IS NOT. … 1/2
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David Havyatt (@havyatt) reported@RizviAbul Do people in remote cattle stations get assistance? Did anyone see the tv show Keeping Up with the Jones’s. The big remote stations are big businesses. But yes we support them with flying doctor,, school of the air, satellite NBN. 1/2
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BethinCanberra (@ElbK19) reported@Thejimpenman Yet the business minded LNP… $2.4B on #Robodebt $5.5B to cancel the French submarine contract $50B the NOT NATIONAL NBN + 20B more thx directly to Mr Abbott $254B for LNP stage 3 taxcuts over 10yrs - stopped by Labor. Oh wait, is that ur actual beef? Missed out?
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Patrice Henri (@PatricioHenrio) reportedthe NBN was never even finished
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Robert Wilson (@RobertW51136192) reported@Slav636 @ianclarkeAU True, but I lived in outer Melbourne all my adult life and we always had awful and expensive internet. I’ve moved even further out now, trying to escape people, and the NBN is life changing. Whether city people should be subsidizing us is a fair debate though
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Hayley Katona (@HayleyKatona) reported@Fiances_ We’ve improved the state of every property we’ve rented (built gardens, mostly). But yet, rent goes up and up and up. Currently dealing with a $300 bill for installing an NBN fibre box inside which increases internet speed 10 fold, and the landlord is making us relocate it for the amazing low price of $770 (wants it moved 2 metres down the wall it’s on). Ugh
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia My internet is still regularly broken. I constantly report the problems to my provider. Who asks me to wait while they check with NBN. And says you tell them work is ongoing but that no estimate is available for when this will be fixed!!! Thanks for the runaround
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Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported@eddit0r @OperationalInc1 Hey wait, if I live in an estate/apartment building that has non-NBN fibre and Telstra don't sell services on it, and I call them to order my USO-guaranteed home phone service and they say no, can I sue them?
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Lucidyn (@TheLucidyn) reported@UrbanHubbard @Batman2242 Turnbull botched it. The original fibre and fixed wireless sections of the NBN were worth doing. Switching to Fibre to the Curb was an expensive mistake that has already needed replacing in most areas. This isn’t a left/right issue, and that’s not my point anyway. You missed the core of my post. The NBN was and still is a good idea. It just needed far better design than the “back of a napkin” version under Rudd, and Turnbull shouldn’t have messed around with the plan the way he did. I worked with people who installed the cabnets during the transition and saw exactly what changed inside them. With over 20 years in the IT industry, I know what I’m looking at. My actual point is that comparing the NBN to Starlink is unfair. It’s like comparing the entire fixed telephone network to mobile phones in the 1990s. Mobiles were revolutionary, but they didn’t replace the fixed network they complemented it.
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Millicent Bystander (@trickyidnego) reportedWaiting for nbn person to fix my internet. Has been down for over 2 weeks. Today my provider will take $$$ from my account to pay for internet i haven't been able to access. Capitalism is a beautiful thing BTW other countries fix stuff on the day but hey, oi oi oi oi
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@ajamesbragg If you get the spider out of your pocket, you could hook up Fibre NBN & save sprouting stupid ****. Labor banned CFMEU & instigated an enquiry into corrupt (LNP like activity).
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DissentingSkeptic (@DissentingS) reported@QuentinDempster Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.