NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (74%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Brisbane, Perth, Melbourne, Cairns, Adelaide, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, Junee, and Portarlington.

City	Problem Type	Report Time
Sydney	Internet	42 minutes ago
Brisbane	Wi-fi	4 hours ago
Brisbane	Internet	6 hours ago
Perth	Internet	22 hours ago
Perth	Internet	1 day ago
Sydney	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Munted (@use_insert) reported 4 minutes ago

  @NBN_Australia Can you pull your finger out and at the BARE MINIMUM, updated your website with outages. Yorke Peninsula SA Over an hour offline and your 💩 website says “No Outages” ISP confirms that you are the problem 🙄

• 
  Marko Matvikov (@MarkoMatvikov) reported 6 minutes ago

  @Sarah59321051 I've just got my home internet with them and dealing with them has always been great in terms of tech support, new setups, liaising with NBN, network outages, price rise communication, etc.

• 
  Therealstevethebeast150 (@Therealsteveth1) reported 10 minutes ago

  @7NewsSydney Well, it would help if builders didn’t put the NBN box in the ******* cupboard,

• 
  Ryan Emery (@ryanremery) reported 16 minutes ago

  Signed up with @VodafoneAU 2 weeks ago for FTTP. My internet then stopped working. @VodafoneAU customer service claimed existing FTTN had been canceled. @NBN_Australia says no. Got FTTP today. Now receiving my "cancelled" FTTN and not FTTP 500MBS I requested 2 weeks ago.

• 
  Marg N - AU (@Daisy1158) reported 18 minutes ago

  .@Telstra You know, it would be great if people would be notified of NBN work and interruptions at least BEFORE the internet is no longer working! I got a notification AFTER the service was restored!

• 
  Raymond McKeown (@RaymondKeown3) reported 20 minutes ago

  @Kate3015 @Mark_Butler_MP My thinking is different, I built many $100 mill ++ projects from a concept, there is a simple process that begins from the design, then the costing, then the services, then the providers, then the contact. In some cases, for Govt. I built the first NBN Site at Kiama, Conroy would not listen, Transfield lost $10 million, Conroy would not listen about a Satellite transmission for Central Aust. Fibre cannot travel long distances, Conroy blew $800 million on that alone, his original budget for NBN was $4.78 billion, a joke, & not one of the NBN management had never built a big network, I walked away, and waited, then moved back in.

• 
  Snowhite62 (@Snowhite621) reported 22 minutes ago

  @PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺

• 
  Ox HaK (@oxhak) reported 28 minutes ago

  Australia’s NBN said a new fiber internet test reached speeds above 200 gigabits per second, far beyond today’s 2 gigabit service levels.

• 
  Gregory J O'Flaherty 💧💦 (@schitzoziris) reported 35 minutes ago

  My High Speed National Broadband Network #NBN Internet Connection has gone from slow, to none existent !

• 
  WALLY BENCIC (@wpbencic) reported 37 minutes ago

  @Neety55 @45FirstLady Yes she did!and wasn’t it a joy to watch! That Conroy is such a smart arse arrogant prick! Made a disaster of the NBN rollout! These fools are never held accountable for disastrous blowouts in costs! Turnbull’s snowy 2 another great example!

• 
  Caron Derbe (@DerbeCaron54429) reported 40 minutes ago

  @NBN_Australia How much longer for this outage to be fixed i live in postcode are 2153

• 
  Kang Li (@aphacia) reported 40 minutes ago

  @NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?

• 
  What she said kaydensley@bsky.social. (@DensleyShe) reported 41 minutes ago

  You know how it goes. Labor outs in place big reforms, Libs get in and **** up the process. Just like NBN and copper. NDISS they let loose free enterprise rip offs.. You always vote with libs so……..

• 
  Studio WyldFurr (@WyldFurr) reported 41 minutes ago

  Australia's crappy NBN strikes again, network is so bad I can't maintain a smooth connection to YouTube. So no livestream today. I'll see if I can make some videos and post a montage.

• 
  LCHF Matt (@LCHF_Matt) reported 43 minutes ago

  @markhumooney @SkyNewsAust BS. There is no need for this service in 2026. Phones, emergency text systems, NBN

• 
  MrRuSs3LL (@mrru5s3ll) reported 45 minutes ago

  @ImVicLoLagain @LCHF_Matt @pikkkkaro He is saying that wifi is not internet, that's it. I have many services at home on my local network that I use my wifi to connect to that don't use the internet (NBN) at all. Fwiw I also have 2000/500 NBN with a capable router, 10gig switch and cat6a runs that support it. My internet is great by any standards, the only thing Australia does ****** (now - it wasn't this good a couple of years ago) is that we don't have symmetrical links for consumers. The whole point though is that the idiot OP thinks that "wifi" means internet, and it doesn't.

• 
  Lindsay (@linzoconnor) reported 46 minutes ago

  @eamonhamilton Ahhh... I confess, that makes things easier. I mean, fuel is 50c/L, everyone has a B-21, NBN works, no stupid cold weather, force design whatever I want, F1 is on FTA.... Ahhhhhhh

• 
  ✨ 🐈‍⬛ Milady 🐈✨ (@MiladyJL) reported 47 minutes ago

  I’m so sorry but I don’t have an Internet connection right now, something has gone horribly wrong, either the new nbn box is faulty or nbn hasn’t activated my new service.. either way.. I’m not sure when I can next stream. I’m extremely upset that my isp recommended this. Gutted.

• 
  Jotham Smith (@JothamSmith) reported 48 minutes ago

  @NBN_Australia where is the update or information about the Major outage affecting the lower North of Sydney? As per the Telecommunications (Customer Communications for Outages) Industry Standard 2024 published on the NBN webpage.

• 
  Millicent Bystander (@trickyidnego) reported 51 minutes ago

  I look at this guy and all I see is rorted ****** internet. We have such poor leaders in Australia that they cant even recognise how basic, how integral, stuff like the nbn is to Australia. Still fixing yr mistakes, so stfu

• 
  Sherwin Pinto (@sherwinpinto) reported 51 minutes ago

  Is anyone else having an outage on their NBN in Rockdale @AGLEnergy

• 
  Grinds My Gears (@alreadyfurious) reported 52 minutes ago

  @Someozbloke @deniseshrivell That's good in your circumstance. But it has been reported by others. I was more addressing why NBN is not a waste. The reason you still hear about it these days having issues is because of LNP screwing it up with a mixed technology approach. FTTP does not have these drawbacks.

• 
  Ky Broome (@KyBroome35) reported 53 minutes ago

  Now almost 5 hours into NBN being out for an unknown reason... Pretty pathetic tbh As such videos of Trade Targets and Team Reveals might be slow and late getting out

• 
  TrueBlueAmerican @Betamalefinder 3606------------- (@ConroyJohn36064) reported 53 minutes ago

  @MalleusIg tribal ****. nbn

• 
  📣 Gr8🥐 (@R0LAN65) reported 54 minutes ago

  Calls me up before coming "SO IF UR INTERNET WORKING WHY BOOK THIS APPT?!" Like okay maybe if u read all the damn reports from the ISP and prev NBN tech maybe??? U think I know what needs to be done ??? I just want my internet to work properly without having to call ISP up daily

• 
  Julian (@captainjujubean) reported 54 minutes ago

  @Borindas_Lament @pikey14 Like the NDIS or the NBN or Snowy were "costed"? They seem to be the only party talking about actually reducing spending, fraud and waste. Like all parties they will over promise and under deliver but at least they are raising these things as actual issues

• 
  👻 Warren Money 👻🎸🇦🇺🎬🍿🎃🏚️ (@WarrenMoney) reported 55 minutes ago

  @Cam_M_Caldwell The coalition is the ones that got us in this mess by closing down the refineries. Dont play the hero card because you once could be the villain. Thanks for ruining the nbn rollout and making it cost 4 x the price. *********.

• 
  Brettme (@Brettski_aus) reported 56 minutes ago

  @mark16pg If it was up to Turnbull, we would have had a working NBN. Lucky we listened to the other ********* and ended up with the **** show we have now.

• 
  Optus Help (@optus_help) reported 58 minutes ago

  @kni36182404 Hi Mike, can you please send us a direct message to confirm if it is the service address or billing address? Also confirm which service is the contract for, I mean mobile or NBN home internet? Kartik

• 
  miss_84 (@Miss__84) reported 58 minutes ago

  Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet