NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (74%)
-
Total Blackout (10%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Adelaide, Sydney, Melbourne, Perth, Brisbane, Wollongong, Sunshine Coast, Colac, Cornwallis, Tanunda, Elizabeth, Baradine, Innisfail, Gold Coast and Upper Caboollure.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Sydney |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Perth |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
✧ Zee-nith ✧ gremlin-arc
(@aus_Zenith) reported
Ugh tech issues, this goddamn nbn
-
BDubAus
(@bwrigley) reported
@Telstra @NBN_Australia our internet connections are all still down in the inner west of #Sydney, and have been for over 24 hours! Just 5kms from the CBD! What is going on? We’re paying for internet and not getting it. #ACCC
-
Bryan Lee
(@bprimetimel) reported
@AGLEnergy Why is your nbn service experiencing outage so often
-
Otaku_Bear
(@OtakuBear6) reported
@NBN_Australia I love how they try to defend the NBN. It's crap, the rollout was crap, the copper wire is crap and the help they offer is steaming crap. I'd go back to broadband if I could but NBN is basically compulsory. But please offer me advice.
-
Netrunner Card Generator
(@NetrunnerGen) reported
Jurapteryx NBN • 1 credits Ice: Trap - Mythic. Strength 4 ↳ for each tag the runner has, this ice gains '↳ deal 2 brain damage '↳ end the run If at least one sub fires, trash this ice.
-
BethinCanberra
(@ElbK19) reported
@janine_hendry Optus 💯does not care. All bills and reminders are on time. That is all Optus cares about. NBN goes down - they try to distract you with irrelevant modem checks - just admit you don’t offer 24/7 coverage.
-
Irqqs
(@Irqqs) reported
Honestly can @Optus / @NBN_Australia get their **** together so the internet doesn't drop out every couple minutes the second it rains
-
Marley's Mate Skye 🇦🇺💫
(@marleysmate) reported
@Telstra Home phone is NBN and one mobile connects internet via NBN. 3G only on both mobile phones and mobile wifi device up & down, mostly down.
-
valeriekhoo
(@valeriekhoo) reported
@NBN_Australia The NBN technician has been and gone and confirmed it's an NBN network issue. Please advise when it will be fixed?
-
Jan 🇳🇿🇬🇧🇺🇸💥🇺🇦
(@greenoz123) reported
What is going on with Vodafone today in Perth? No NBN/Vodafone coverage and even 4G is terrible. So computer, phone and iPad all reset but not working and Vodafone modem NBN all showing green after resetting twice. Can't get through to Vodafone - help!
-
Marley's Mate Skye 🇦🇺💫
(@marleysmate) reported
@Telstra Mobiles appear to be now back to 4G and mobile Wifi ok. No connection to internet via NBN service or home phone.
-
Matt McKay
(@TheHonMacca) reported
@AGLEnergy nbn outage again in Sunbury VIC. I've had several since joining you, none with Telstra in the 3years before that. If you're going to sell the product- get it right. 30min on hold to tech support, got hung up on. Still not working!!!!
-
J C M
(@JustinM79380965) reported
@ROOKIETRADERA @fulovitboss Try getting the s7bstations each Tesla fast charger, requires 700amps for 1hr charge. The power network upgrade, will take decades. How long did the NBN take? This is more complex and requires far bigger infrastructure.
-
Sue Hunt
(@SueHunt58433205) reported
@downdetectorau Nbn still down
-
Lisa Thompson
(@lisamt75) reported
@Telstra No. I’ve had issues with connection since relocating in December. Apparently have an nbn technician coming tomorrow but that doesn’t mean it will be resolved. I need some sort of internet meantime that works. I’ve contact Telstra multiple times just to get to this point.
-
Stephen Maxwell 💉💉
(@madmaxi1104) reported
@NBN_Australia Can’t cause since moving the service has been incredibly inconsistent with more downtime in one month than that of 2022. No matter what Aussie broadband try, you keep letting them down.
-
🤩
(@1hisaflog) reported
******* NBN outage
-
Skye High 🌻
(@Skyelark0) reported
@thomsonwithap98 Does it support NBN roll-out at newly registered properties being the full responsibility of the lanlord
-
RubyNekoChan
(@RubyNekoChanTTV) reported
@NBN_Australia I'm on VDSL 2+ and I get 110mbps down and 50 Mbps up. For the same price as an NBN 50mbps plan.
-
valeriekhoo
(@valeriekhoo) reported
Even more people now in Mona Vale, Bayview, Warriewood, Narrabeen with major @NBN_Australia issues and outages. What is going on and when will this be fixed?
-
Maz
(@maz_net_au) reported
@NBN_Australia How much power are you wasting on keeping old copper phone lines energised? If you built a fibre network instead of a solar farm you'd be better off.
-
KK49
(@keithdavey66) reported
@NBN_Australia Rap service
-
valeriekhoo
(@valeriekhoo) reported
How embarrassing for @NBN_Australia and CEO Stephen Rue that they admit to 2.5 days of a outage and no one can explain why. In the middle of Sydney. cc @FinancialReview
-
Dan
(@dan_mcmahon) reported
Afternoon @NBN_Australia – Can you please start working on a voicemail service which listens to the start of any call and if they say "Hi this is Robert from NBN and I'm calling you about your internet security"... and it just blocks the caller for me :)
-
Barry Tucker V
(@btckr) reported
@72Hallam Sorry if my solution sounds like the LNP's solution to poor NBN service: "Sell up & move to a place where the reception is better."
-
Stephen Maxwell 💉💉
(@madmaxi1104) reported
@NBN_Australia Oh they kept me updated. Your updates were the poor ones. Outage notification at 3:20pm and “we are working on it” then nothing till it magically started working at 8:30pm. No communication is poor in a technical era
-
Netrunner Card Generator
(@NetrunnerGen) reported
Dystrophaeus NBN • 2 credits Ice: Sentry - Tracer Strength 1 ↳ Trace 2: deal 1 brain damage ↳ Trace 3: trash 1 program
-
Dan
(@dan_mcmahon) reported
@NBN_Australia Love your work. Respectfully, I'd love to spend *less* time dropping out of meetings to answer crank phone calls, let alone spending less time filling out forms with poor usability on Scamwatch. If anyone legitimately tries to contact me from NBN. I apologise in advance to them.
-
Mords ⚙️
(@modredcastleton) reported
@OriginBroadband It's nice of you to provide an alternative for when the extremely shoddy work your techs do on your behalf with our NBN box leaves our internet down for weeks on end :D
-
David Jinglebells
(@djackmanson) reported
"NBN" wouldn't be calling me using a boiler-room outbound call distributor to tell me they're upgrading my connection to fibre-optic because it's "been slow", would they? (Hung up as I smell a scam)