NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (74%)
- Wi-fi (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Sydney, Adelaide, Perth, Brisbane, Warragul, Arumpo, Cairns, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, and Toormina.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 3 hours ago |
|
Sydney
|
Internet | 6 hours ago |
|
Sydney
|
Internet | 7 hours ago |
|
Melbourne
|
Internet | 7 hours ago |
|
Sydney
|
Internet | 18 hours ago |
|
Adelaide
|
Internet | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Bill (@BillySisu) reported@TheNoisyTrunk @Caitlen2310 @adrian_couper When LNP min. Richard Alston was asked which parts of Telstra he had sold, Was it Yellow Pages or the GSM network, etc, his eyes glazed over and he confessed he sold a 30% tranche of THE ******* LOT. Which is why NBN needed to build a new fixed network at huge public cost.
-
Stew Harris (@sjharris) reportedHey @Aussie_BB, why have you charged me today for a cancelled NBN service????
-
Jim Stewart (@jimboot) reported@eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again
-
Ross (@Ross98329500) reported@motorcymick everything this guy touched, still trying to fix the NBN, false prophet
-
nbn® Australia (@NBN_Australia) reported@Peter_Strachan During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know. 1/2
-
CryptoVegeta 🟠 NFTARMY (@opieaccount4) reported@TMFScottP I was a gamer and hated ADSL living outside of a state capital it was ****. NBN to me personally would have been great, but blowing that money that money on shortsighted populism didnt sit well with me. Seemed shortsighted.
-
Peter 2.0 🐁🌸 (@PeterPeterV20) reported@WazzaGc @PaulineHansonOz Omg don't get me started on the NBN... Mostly poorly designed network and rollout
-
Dave Jones (@eevblog) reportedNow tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.
-
BluntHonesty 🇦🇺🤝🇮🇱 (@BluntHonesty4) reported@trsrpc Because the NBN rollout is a god damn joke and embaressment to the country.
-
Grant (@grantbuttenshaw) reported@disco___cat The NBN is the fastest network in the world
-
Tony D (@tonydpoison) reported@Slackonbothsydz NBN. Treach was a problem.
-
King Neptune73 (@bartoni73) reported@Telstra @NBN_Australia when is my internet going to be fixed? I have been awaiting resolution of the issue since March 3, 2026. I have had 6 appointments cancelled because you allege you fixed it remotely! That’s BS!😡😡😡😡
-
Con! (@c0n_AU) reported@mikejt4 * Sent from your NBN service.
-
Sherwin Pinto (@sherwinpinto) reportedIs anyone else having an outage on their NBN in Rockdale @AGLEnergy
-
Raymond McKeown (@RaymondKeown3) reported@Kate3015 @Mark_Butler_MP My thinking is different, I built many $100 mill ++ projects from a concept, there is a simple process that begins from the design, then the costing, then the services, then the providers, then the contact. In some cases, for Govt. I built the first NBN Site at Kiama, Conroy would not listen, Transfield lost $10 million, Conroy would not listen about a Satellite transmission for Central Aust. Fibre cannot travel long distances, Conroy blew $800 million on that alone, his original budget for NBN was $4.78 billion, a joke, & not one of the NBN management had never built a big network, I walked away, and waited, then moved back in.
-
Darren (@DoodyDarren) reported@DryFarmer24 @EnergyWrapAU No subsidies are involved. Underwriting, yes. Its government owned, so what ******** do you expect? NBN is its own commercial entity, underwritten by its owners. How is that anything but normal?
-
Lilen (@Lilens) reported@chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me
-
The Sentient Eye Brows of John Winston Howard (@DimTimWilsonMP) reported@macsween_prue @AlboMP @AustralianLabor To be fair Prune McBiasedBitch, the nbn AND NDIS were legislated under the dying days of an ALP government, but initial implementation were left to an incompetent *********** of successive coalition fuckups masquerading as government, which then left the damage for ALP to fix
-
Craig Gardiner (@cwgardiner) reported@telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.
-
loksta!🗣 ❤️. . (@locky82903378) reported@ScreamyB0I @TheIshikawaRin Totally ridiculous to think they all be taking phones that don’t work no signal cell towers in space , no nbn internet cable for a router to plug into , no wi fi on board , the weight of the phones chargers cables etc x 4 is stoopid when every gram counts . Total sci fi nonsense
-
Susan (@puxiesmt) reported@jeff32567916 @australian He recognised that NBN via wifi (using mobile phone network) is a bad idea, when the mobile phone towers back up battery's go flat (couple if hours) we have no communication at all, we should all still have wired communication but we don't so it's very easy to switch it all off
-
Mike Ellsmore (@MGAroadster) reported@NBN_Australia my nbn is not working.
-
Alexandra Online 💅 (@AlexandraOn1ine) reportedWDYM MY ENTIRE SUBURB HAS AN NBN OUTAGE??!! I just wanna stream and play Wizard101 😔😭
-
Therealstevethebeast150 (@Therealsteveth1) reported@7NewsSydney Well, it would help if builders didn’t put the NBN box in the ******* cupboard,
-
Michelle Burrows (@ChelleAB) reportedI’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.
-
Lucas | 🇦🇺 (@TheBlackWallaby) reported@australian Even Tesla is made in China, so what is the actual issue here? This was sent from my Mac Mini, made in China, sitting on a desk made in China, connected to the NBN through a Wi-Fi gateway made in China, typed from my Logitech keyboard, made in China, while I sit in an office chair made in China, looking at a Samsung monitor made in, checks notes, Vietnam. At some point the argument has to get more precise than “China bad.” If the concern is connected vehicles, telemetry, firmware access, data storage, or fleet security for MPs, then make that argument properly and apply it consistently across all networked devices. But pretending Chinese EVs are uniquely suspicious while half the modern office supply chain is already Chinese-made is not analysis. My iPhone (made in China) is connected to my Apple Auto - driving me around tracking me on a GPS map, with a microphone that works, and the Head Unit (made in China) Where does it end?
-
Chad (@OTheChad) reported@MarkoMatvikov Last time I was with them it was a challenge to escape, so I never went back, I had a bad experience with canceling Vodafone too. With Aussie they are good but still have to deal with the NBN monster 👿
-
zagundo (@zagundo) reported@NBN_Australia can we please get an update on the ongoing outage affecting Paddington, NSW, 2021? Has been over 24 hours now.
-
TK (@tk_bulba) reportedAfter numerous issues with @Telstra NBN were decided to give @Aussie_BB a try. Never again. For a company that prides itself on customer support this is the worst connection experience I’ve encountered. Allegedly now an NBN wide issue is preventing new connections.
-
Berry Straw 🍓 (@ddnnddc) reportedACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.