NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (7%)
• E-mail (4%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Melbourne, Brisbane, Sydney, Perth, Hobart, Arumpo, Newcastle, Adelaide, Mackay, Kincumber, Ballarat, Rosalie Plains, Townsville, Wollongong, and Dubbo.

City	Problem Type	Report Time
Melbourne	Total Blackout	34 minutes ago
Melbourne	Internet	9 hours ago
Brisbane	Internet	9 hours ago
Sydney	Internet	10 hours ago
Melbourne	Wi-fi	14 hours ago
Brisbane	Wi-fi	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary Mary Quite Contrary🐭 (@biba_nova) reported 6 minutes ago

  @GATESDK We should really switch, we have no problems up at the property with the Starlink, but the NBN here in the city is pathetic, sick of hot spotting off my phone.

• 
  TheProfit (@frank_rosh) reported 8 minutes ago

  @DrewPavlou Our NBN home connection was down for 3 days this week . We have coax (HFC) cable in our suburb.. which is 90s technology

• 
  Jordan Wardle (@JordanWardle5) reported 11 minutes ago

  @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.

• 
  Dayvd Allen (@DayvdAllen69876) reported 19 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  GdayM8 (@BlackHillCraig) reported 25 minutes ago

  You're partly right - we don't have a free market. The market here is heavily distorted with gov intervention. Inflation is cause by increased money supply. That inflation affects everyone - including grocery stores, NBN providors, health funds. They must pass those costs down. Fuel is also subject to inflation in addition to the fuel crisis. This impacts input costs for many businesses, not all, to varying degrees. The only thing that causes market wide inflation is Gov.

• 
  paullyj57 FMD **** AUST (@paullyj57) reported 27 minutes ago

  @MrKRudd @AsiaSociety @AsiaSocietyJP 200 billion for nbn that is useless and no one uses. Iv been using mobile network for 15 years for data. Faster and cheaper than nbn. And now starlink which is even faster and unlimited fast data for $69 pm. Labor have mortgaged your kids future for votes. Frauds and corrupted

• 
  FlyingDropBear - Twatter - full of bots. (@FlyingDropBear) reported 29 minutes ago

  @5BNylonTip Kind of like the Coalition govt pumping FTTN tech for the NBN where we'd need Air Conditioned cabinets in the street to cool the active network gear, instead of just installing passive(ish) Fibre Optics. AU is not super intelligent when it comes to tech, from a govt perspective.

• 
  Russell Drysdale :#Do Noble Deeds. (@Russputin2) reported 34 minutes ago

  @Chriskenny_sky Do they not let current News into the SkyNews cesspit Chris. Do you want us to crowd fund a full Fibre NBN service for you?

• 
  stephen humble (@stephenhumble11) reported 34 minutes ago

  @DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.

• 
  Chris from Katunga (@Hymie313) reported 36 minutes ago

  @Carlsie555 Depends if it is a provider or NBN hardware issue. We’ve found Aussie Broadband to be good to deal with and reliable. I can’t remember who the kids are with. I’d have to check.

• 
  Nicolas (@nicomb88) reported 37 minutes ago

  @NBN_Australia internet outage since yesterday and still not resolved. Internet provider has no clue what the issue is nor when it will be fixed. Never received any notifications from nbn. You guys waited until Friday to ruined people's weekend? Good job guys.

• 
  Strata Owners Alliance (Australia) (@strataownersaus) reported 37 minutes ago

  This should NEVER happen. We have written to the federal minister and the NBN objecting to this and to clarify their total expenditure here. This data was all procured directly from the SCA 2026 Conference Sponsorship website page. (7/7)

• 
  James Boman ⩟ (@JBoman32768) reported 42 minutes ago

  @techAU @BassonBrain @Starlink Its a real testament to how slow and overpriced limited in availability the NBN is.

• 
  Harold ☢️🔥🏭⚛️ (@Harold36089778) reported 44 minutes ago

  @MarkoMatvikov Even worse: Labor writes new laws to force super to invest in “building back Aus” like Melb-Syd high speed rail or upgrading NBN. When competition policy allowing global carriers to compete on the Melb-Sydney flight would drive costs down & Starlink is outcompeting NBN today.

• 
  Glen (@Petty_Ruxspin) reported 44 minutes ago

  @TRILLBlackLos @Cheamane @elroy__preston Didn’t NBN run down on them on stage at some point. Like these happy rappers were still street nyggas at the end of the day.

• 
  SnowmanNFT (@NftSnowman) reported 46 minutes ago

  @NicFromOz They use Telstra wholesale network, coverage shouldn’t change from what you have now, 4G, no 5G, I have used them, changed to Superloop though, tied in with NBN plan for bundle discount.

• 
  Pietro (@PietroDarke) reported 46 minutes ago

  @centralNRL Agree with the 4K sentiment. Biggest games like Origin & GF not on 4K is poor. Contrary to others my Kayo on 4K is reliable & have not converted to NBN yet.

• 
  Brian Loffler - #SeventhGenerationPrinciple (@jazzkat) reported 50 minutes ago

  Terrible service from @NBN_Australia One of their field techs accidentally cut off our whole Strata building with a bad telecommunications patch next to the NBN Node. I told the tech (27hours ago) but they went home without fixing it. A Level 2 escalation has yielded nothing. Gr

• 
  animal chin (@Jacobage) reported 50 minutes ago

  The place mum & i were in we had wifi & it kept not working so i had @NBN_Australia imstalled, the neighbour complained she had no internet then complained the nbn was supposed to be for both of us but it wasnt. After being removed she told me its ok to stay with her & she didnt>

• 
  Charlie (@AiCaterpillar) reported 51 minutes ago

  @AlboMP Running out of the trust now. Can you even just fix the internet? NBN outage for 3 weeks is a joke. New CGT rule is another joke

• 
  Paysker (@payskerapp) reported 52 minutes ago

  @7NewsSydney @grok can you explain how a traditional landline can still call with no power, even though each telephony service is handed off from an NBN NTU, or DSLAM?

• 
  paullyj57 FMD **** AUST (@paullyj57) reported 53 minutes ago

  @australian Err. NBN IS A TAD BIGGER probably 200 billion down the drain. Turnbull and KRudd and government suck

• 
  Mark's Daddy (@DeZuidermaan) reported 54 minutes ago

  @DrewPavlou Australia's internet is **** because Tony Abbott deliberately sabotaged the NBN by making it fibre to the node. Rupert Murdoch was worried that streaming services would eat into his pay TV profits, so he had all his news orgs back Abbott. They even announced it at Fox Studios.

• 
  Heilagt 🇦🇺 (@scrdeclxpse) reported 55 minutes ago

  @ruicharadrius Getting my NBN done and paying $99 a month for 62mb internet, just to have one of my overseas mates talk about his internet of 150mb being slow so he switched to gigabit. Absolute ****** travesty, shameful is what it is.

• 
  Matt Henderson (@MattxH) reported 57 minutes ago

  @BanderaBeau @BikoKonstantin1 @AlboMP It doesn’t work because each government is interested in keeping power that the next government wouldn’t implement the next step. Massive changes like this can only get over the line if the solution is obvious & unanimous. Even then one single government can **** things up eg NBN

• 
  Grant Mackenzie (@GrantMa24544383) reported 57 minutes ago

  @1Alboforpm Considering Labor designed the NDIS, Libs and Labs together gave us the NBN, Libs and Labs the submarine fiasco? How's the tax on tobacco going in stopping smoking as opposed to feeding organised crime? Pot / kettle Their sudden growth will result in messes, poor communication and confusion between newly formed members but their sudden growth is do to the F up by these 2 major parties. Oh... and ... Fire the Liar

• 
  Tolly 🇦🇺 (@TolsonKiefer) reported 58 minutes ago

  @stevehearne7 @arbsmichael @Marilynrules1 A portion of Telstra was sold for $45b and the rest put into the future fund, totalling $54b+. Telstra is worth $62b right now. This was an excellent deal for Australia. Kevin Rudd introducing the NBN has nothing to do with Howard and Costello and it was also only $11b. Idiot

• 
  Scarab (@ScarabOfficial) reported 1 hour ago

  So, apparently #NBN is performing maintenance in various areas of VIC, with outages up to three hours in each area. Something seems to have gone wrong with it, though, so it's now a widespread issue.

• 
  ♡Dama♡ (@damatically) reported 1 hour ago

  Im liking league of dreamers books oh man...this is bad. I hope they do more free option event tbh but then again their choices is relatively cheaper but still. Law of the Beast is having a free play event and im loving it! I only downloaded LOD for NBN but now hhhh

• 
  Rob White (@RobWhiteEsp) reported 1 hour ago

  @RennickGBR @RobbieBarwick How much Starlink get because the NBN sucks *****?