NBN Outage Report
Why is my NBN service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 08: Problems at NBN
NBN is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Brisbane, Melbourne, Adelaide, Wollongong, Perth, Stanmore, Townsville, Albury, Rosalie Plains, Newcastle, Barrington, Sunshine Coast, Connewarre and Mile Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Total Blackout | |
| Brisbane |
Total Blackout | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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David Springbett 💙💛💙💛
(@spinbelt) reported
@Denise242010781 @MikeCarlton01 Maybe the ship off the WA coast is just collecting the data. I mean, they could just use the NBN… but maybe they had some trouble?
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Descry
(@Descry) reported
@_FredMackay @Letofski Starting to think his upstream is hitting the nbn policer and getting throttled down. Not sure exact term but it's a thing.
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Daniel Dadd
(@DaddDaniel) reported
@Middleton_Says It is incredibly painful, unfortunately we are smack between a few NBN wireless towers but blocked from line of sight. So 4g broadband is all we get. And I'm fairly sure Telstra has been winding down 4g in recent months as its getting steadily worse. I'll be looking into Starlink
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Tristan Bantock
(@BritishBugs) reported
@rockwolf74 Wonder if it could be Eurysella brunnea? Never seen it, but a recent arrival apparently. The only records on NBN are from Shropshire! Put it on iRecord and see what Alan thinks
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imnotaRUNR
(@ImnotaRunr) reported
@Telstra Been down that road - The NBN connection for my small business ended up with me having no service for 3 weeks and countless headaches over the last 3 years. I complained and you denied it was your fault . #smallbusiness
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Acidity
(@JustAcidity) reported
Guess who just got an hour ban on ranked for @Rainbow6Game cause the @NBN_Australia can't offer a fttn connection that doesn't randomly kick you out of games, put your ping up to 21738 (actual number no exaggeration), constant speed drops to 0.05mbps down and up. It's disgraceful
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Scott Edwards 💉💉💉
(@SEdwards0108) reported
JFC stayed home all morning so @Telstra NBN tech could rectify our home iternet issue. Now being advised to stay home for the rest of the day that the tech might make it.
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Damo B
(@LoudestCatsFan) reported
@NBN_Australia There will be a technician working on it again today as happens every 6-12 months for the post few years. Surely they report issues such as this?
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Anne 🐘🐳🐬🙏🇺🇦
(@vesica13b) reported
@brettcarter62 We can thank the LNP for the dreadful NBN we have, has been a lot of rain where I am and internet in, out, slow, every day I swear at Malcolm and the LNP
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Kyle Jacob 'Bababooie' de Boer 🦓👽🐰⚪
(@Bababooie42) reported
Be pretty cool if the internet didn't **** itself every time it gets a little wet out. How good's the NBN?? /s
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Descry
(@Descry) reported
@_FredMackay @Letofski Starting to think his upstream is hitting the nbn limiter and getting throttled down. Not sure exact term for it but it's a real thing.
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bruce maclean
(@bruce_maclean) reported
@NBN_Australia Outage at Anchorage Court Tranmere Tasmania
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Craig Collie
(@CraigCollie5) reported
@iiNet this rain in brisbane seems to be affecting our FTTC internet service. We’ve had unreliable service the past few days, can anything be done to fix this? Is this an NBN issue with the pit out the front flooding? Thanks!
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Riff Jet
(@TheRiffJet) reported
Pss poor effort @NBN_Australia send out sub contractors, who haven’t been given a briefing on what they are to do on premises. You guys are useless. Back to morse code.
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lexi
(@Lexiphoric) reported
@GrahameStanford @sunriseon7 @JasonClareMP Which was that? the one that steered us through the GFC as the strongest economy in the world, saving millions from bankruptcy? The one that actually tried to use our tax dollars to invest in our infrastructure for future growth(like the NBN that the LNP quickly turned to ****)?
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cafuego 🤦🏼♂️🔭
(@cafuego) reported
@KathyReid You're not covered by the iinet community coax network there, are you? I got an nbn flyer from Aussie BB in North Melbourne and they want to sell me 100Mbit nbn for more moneys than I currently pay for my TPG non-nbn FTTB.
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Michael Dowling #ICACNow💉💉💉💉🤗
(@MeckeringBoy) reported
from
Westfield, State of Western Australia
@MegJobson1 If you’re in an FTTN NBN zone you can lose Internet with rain, flood, storm, fire… any power outage because nodes need power to operate. Several years ago, a drunk driver took out my suburb’s Internet access for days. Tech said it couldn’t happen with underground fibre. #auspol
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Mike
(@mwmur) reported
@beourmate Your service is terrible, you can't even get people connected. 3/3 timeframes not met, you don't keep track of NBN incident numbers and you claim you don't have the ability to talk directly to the NBN. #DontbeaMate #auspoll2022
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Ty
(@ytc8438) reported
@JansenBasil @RositaDaz48 @CheleCassebohm We became a stupid country when people voted LNP 3 times. First they said austerity was good, then they spent like drunken sailor on rorts, corruption, and waste for their rich mates. $1T in debt. Destroyed the NBN with copper, now they're replacing their **** copper with fibre
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Kyle Jacob 'Bababooie' de Boer 🦓👽🐰⚪
(@Bababooie42) reported
Be pretty cool if the internet didn't **** itself every time it gets a little wet out. How good's the NBN?? s/
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Rob O'Brien
(@robandart) reported
LNP's NBN outage Qld NAPLAN 11/05/22. LNP's NBN outage SA NAPLAN 12/05/22. 61st in the world high speed internet. Disgraceful. Absolute failure of LNP government. Don't have a clue. Don't like NAPLAN, but this failure of NBN is country wide. Keep voting out the LNP.
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Andrew Edmiston
(@AndrewEdmiston) reported
@Telstra any chance we can have an @NBN_Australia service that works and is reliable?? So sick of not having internet but still paying an overpriced fee for a service that is more unreliable than @GeelongCats
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Ignoble Jim Houghton
(@JimRHoughton) reported
Question. We have a 'landline' via Optus NBN that comes off the modem/wi-fi box. But our cordless phone doesn't have range to reach back of house with good reception. Is there a solution via wi-fi, or suggestions on a cordless that will do 20-25metres through house clearly?
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(◠‿◠✿) emi ;w;
(@cutevideogamer) reported
@884253_Blu L the actual service provided actually has nothing to do with the ISP, they're basically just reselling NBN - i used to be on telstra and actually found that aussie broadband customer support is way better
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Stephen Sizer 🏴 💉💉💉
(@Stephen_Sizer) reported
@patrickkeneally @rgloveroz @abcsydney I wfh and am fortunate to have FTTP. My phone and internet is exceptionally reliable and fast. My colleagues that have fttn have a terrible time when it rains. I don't think we would have these problems if the NBN had been done properly, as it was initially designed
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yehuda harmor
(@fluffylucy) reported
@midge_thomas @Ballyurra Not a question of irony but luck of the draw. Depending on your location and the kind of nbn technology used, your service may or may not be vulnerable to weather caused stoppages. A result of 21st century technology being sabotaged by Abbott's 19th century thinking.
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RaveM8
(@RaveM81) reported
@superloopnet Nbn box isn’t getting any upstream, how can I fix this?
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Antfarmer
(@antfarmer) reported
@VodafoneAU what’s going on with your NBN service? It lets been crap for weeks now on and off. Now flipping to 4G backup periodically? Are their known issues? Is it the rain?? 😩
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Richard aka Farmer
(@Richard68486556) reported
@Middleton_Says @NBN_Australia Nbn blames telstra. Telstra blames nbn. Round about we go. Good I pay the same as everyone with a good signal. They should also pay my TV subscriptions I can't use regularly
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Bruce
(@RobboBS151) reported
@AmandaValentina Suggestion, The NBN box in your premises may have upto 4 connections into which your modem from your isp may plug. Have you tested your modem in each connection. You may need to wait a few minutes between each plugging to test your phone or computer to see if service working.