NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (7%)
• E-mail (5%)
• Phone (2%)
• TV (0%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Perth, Sydney, Adelaide, Brisbane, Melbourne, Arumpo, Cairns, Upper Caboollure, Hobart, Newcastle, Mackay, Kincumber, Ballarat, Rosalie Plains, and Townsville.

City	Problem Type	Report Time
Perth	Internet	7 hours ago
Perth	Internet	7 hours ago
Sydney	Internet	11 hours ago
Adelaide	Internet	12 hours ago
Brisbane	Internet	13 hours ago
Brisbane	Internet	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  paullyj57 FMD **** AUST (@paullyj57) reported 5 minutes ago

  @MrKRudd @AsiaSociety @AsiaSocietyJP 200 billion for nbn that is useless and no one uses. Iv been using mobile network for 15 years for data. Faster and cheaper than nbn. And now starlink which is even faster and unlimited fast data for $69 pm. Labor have mortgaged your kids future for votes. Frauds and corrupted

• 
  Nicole Lazarou🇦🇺🇮🇱✡️ (@nicole_lazarou) reported 10 minutes ago

  @QuentinDempster NBN sucks. Australia has third world internet. Starlink rocks. Loser.

• 
  koi (@itkoi) reported 10 minutes ago

  vodafone better send someone out to fix my nbn box i swear to ****

• 
  Never vote LNP. (@LNPvoterfail) reported 12 minutes ago

  @derf17k LNP would have destroyed my Super given half a chance. As with NBN, NDIS, the car industry, refineries, environment.... Just **** right off @der17k

• 
  Russell Drysdale :#IStandWithAlbo (@Russputin2) reported 14 minutes ago

  @Richard01357064 If only the deposed LNP Crime Org had not nobbled Labors' worlds best, full Fibre NBN (with iron age copper), you'd know that the LNP Crime Orgs' decade of debt & devastation, was over 4 yrs ago. The war is long over soldier. By the way, the Beetles have broken up too.👋🙏

• 
  John Cas (@moresunshine_1) reported 14 minutes ago

  @news_australian He was an idiot. And we are till paying for his stupidity in f-ing up the NBN.

• 
  Follower of fascination (@FcukGogle) reported 15 minutes ago

  @Ozzytourer The only thing that Labor has done that has worked if fixing the ******* mess they made with the NBN but in typical Labor fashion they want the internet to be censored because of "protecting kids" Well at least there's now an entire generation that'll never vote for the *****.

• 
  Loftwah (@loftwah) reported 15 minutes ago

  Australia’s biggest fumbles I have seen in my lifetime so far have been missing the boat on nuclear in the 90s (I don’t believe it is worth it today) and the NBN. Anyone who caused their poor outcomes should be strung up for it.

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 19 minutes ago

  @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

• 
  malcolm angus (@malcolmangus1) reported 20 minutes ago

  @greghammo69 @DarcyAmaroo he is also imitating Abbott .No cuts to Pensions, educ or health NBN 25 megabytes per second by 2016? Linked pensions to wages growth not indexation !Did you scorn him too for his multiple broken promises ? they all do it

• 
  Gibbo (@DamnImDeadAgain) reported 22 minutes ago

  @news_australian No way he gave a sub par NBN service and every thing that he touches turns to crap

• 
  John Murdoch (@jscmurdo) reported 27 minutes ago

  @ausnuc_ian It was a Press release waiting for a business case that never eventuated. That's how the LNP operated. Don't get me started on the NBN catostrophe. Another example of the great economic managers.

• 
  Scarab (@ScarabOfficial) reported 31 minutes ago

  I woke up to find my Internet is down. I'm typing this via an unusably slow emergency backup mobile access function. I hope my fibre connectivity comes back up soon. The problem is with either my ISP(RSP), or the #NBN, more likely the former.

• 
  Aussie Christian🇦🇺🕎✝️ (@MAustraliaGA06) reported 34 minutes ago

  @RennickGBR My issue with point 3 is that for the last 2 decades, there hasn’t been one federal project that was delivered on time and on budget, every single infrastructure built blew the budget completely. So it’s just more spending. Snowy hydro, NBN, inland rail, hunter frigate etc

• 
  Stonkin Days (@n0otherwaythere) reported 34 minutes ago

  @Starlink I’m one **** around on price from going over to NBN fixed wireless which has been rolled out in my area since I got Starlink. The chapping and changing is bullshit

• 
  DBMG 🇦🇺 (@dbmgreen) reported 38 minutes ago

  @Peter_Fitz I was a Young Lib at UWA. Tea & Fairy Bread with Mal Fraser @ Sir Charles house. Volunteered. I was sliding but NBN was the last straw. AUS needed a statesman we got Abbott. :( Volunteer for an independant now. Unlikely to support libs ever again. If they are around that is.

• 
  DerKrampus (@gaymilkisgay) reported 38 minutes ago

  @ianclarkeAU NBN is not a cellular network - I think your statement is illogical.

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 44 minutes ago

  @optus_help why does the Internet NBN keep dropping out in Baulkham Hills it's been doing it since last night around 7 pm non-stop every five minutes now it won't reconnect is there an outage please tell me ?

• 
  Andrew Godman (@Andrew_Godman) reported 47 minutes ago

  @onurcam @tzk1810 Kinda slow compared to fibre. Misses the point that Tony screwed the nbn and ended up spending just as much as a fibre network was going to end up being

• 
  General Bewbs (@General_Bewbs) reported 49 minutes ago

  @Darth_Peachez Genuinely takes me ten hours minimum to download 100gb. It's local news obviously but there's a couple news sites in Australia talking about how a lot of us will be ****** by digital only because of how bad our NBN and wifi still is and how far behind we all are

• 
  Brian Smith (@sm59589971) reported 51 minutes ago

  @BiteSizedMediaX The Howard Costello government also left a future fund which is something like $240 billion now. Labour are eyeing that off, I wonder if they’ve already broken into it. Rather than just paying into it, they bought out NDIS, Nbn, all these other green BS things.

• 
  Spider Mother Gwen (@GwenMotherS) reported 51 minutes ago

  lines we are tunning in the nbn these days AUSTRALIA SUCKS FOR INTERNET this has taken a big toll on my mental as i am now stressed out about debut having issues and ruining my hard work that i am trying to put into it sorry late message

• 
  ♡Dama♡ (@damatically) reported 54 minutes ago

  Im liking league of dreamers books oh man...this is bad. I hope they do more free option event tbh but then again their choices is relatively cheaper but still. Law of the Beast is having a free play event and im loving it! I only downloaded LOD for NBN but now hhhh

• 
  Heilagt 🇦🇺 (@scrdeclxpse) reported 55 minutes ago

  @xShephardx Being a nerd here in Aus is like top 10 most emotionally excruciating experiences since my internet used to be 3 mb/s, which is actually a lie since my ISP throttled it down to 950kb/s. Thank **** for NBN since it's now like 62mb/s but gigabit internet would have me heavenbound.

• 
  The Opinionated Veteran (@the_vocal_one) reported 57 minutes ago

  @ianclarkeAU @CovfefeDnUnder Mate, you're talking to a @Starlink customer... I use it on the Gold Coast, and I'll likely never go back to the NBN, even though I can get fiber, largely because I refuse to pay for something that is intentionally outdated. Outside of the cities, #Starlink is the answer.

• 
  Pietro (@PietroDarke) reported 58 minutes ago

  @centralNRL Agree with the 4K sentiment. Biggest games like Origin & GF not on 4K is poor. Contrary to others my Kayo on 4K is reliable & have not converted to NBN yet.

• 
  JILL (@1Swinging_Voter) reported 58 minutes ago

  WOW. Was that Mike Kaiser perched up next to that Murray Watt snot from #QLDPOL at #ESTIMATES today? WOW still got his snout in the corrupt Labor trough. Remember he was handed that NBN job by Stephen Conroy no application needed. WTF is he doing now on the public **** #CANBERRA

• 
  Mitchell Costin (@mitchell_costin) reported 1 hour ago

  @RobERussell1 @FranMooMoo Yes it is. I did some checking&at the moment I'm better off staying with the NBN network. I have told this to Elon many times,but I never get an answer. Same goes for his paid premium subscription to X. It sounds reasonable in American dollars, but that explodes in our currency.

• 
  Dayvd Allen (@DayvdAllen69876) reported 1 hour ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  Bernard (@bernardsjansen) reported 1 hour ago

  @TopherField I've been a happy Starlink customer for years, because the NBN was unable to get reliable internet to my house. Each month Elon gets my money, and I get reliable high speed internet. Each month, we are both better off.