NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Melbourne, Bowral, Sydney, Gold Coast, Adelaide, Perth, Riddell, Old Bar, Canberra, Maclean, Launceston, Warragul, Long Forest and Loch.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Bowral |
Wi-fi | |
| Sydney |
TV | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Upham
(@CoachUpham) reported
@Real_King_Elvis @Starlink With the money we saved on not connecting every warehouse, farmhouse, henhouse, outhouse and doghouse to NBN fibre, we had enough money to provide hookers for people on the NDIS. There is no telling what Starlink could help provide Australians in the future.
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Matlock
(@Matlock47825386) reported
@GadgetGuySite Not an issue now because NBN only has capacity to upgrade 400,000 a year. As they roll out to the last 600k those that laggards will eventually be mandatorily upgraded (at no cost, suburb by suburb). Then FTTN will be switched off permanently.
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Cyclops Trader
(@Cyclops_Trader) reported
What's a bigger rock job: 1. Being an ASX #Uranium Investor? 2. Being an ASX #Lithium investor? 3. Being a Telstra NBN Customer? @Telstra
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steve
(@steve0445715103) reported
@TheOnlyDSC Well, she's making poor life choices if she's involved with a black man. As far as the black woman assaulting her, NBN.
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X Stock Investing💲 🇦🇺
(@jk_stock) reported
2 growth opportunities for $TLS. 5G fixed wireless is increasingly being positioned as a substitute for home NBN connections. Telstra’s intercity fibre network - linking data centres across Australia - presents a source of additional upside not yet reflected in earnings forecasts
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David Ward
(@David_J_Ward) reported
@AlboMP Why waste your time and taxpayers money pretending to protect kids?. The government monopoly NBN internet service is constantly down. No warnings, no apologies, no refunds for the service not delivered. It’s a disgrace and sums up your useless government perfectly.
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Ozesurfer
(@Ozesurfer) reported
@McguinThe @Peter_Fitz Reboot your NBN Modem and maybe even have to reset the tv. If you're using windows there's some network commands I can give you to refresh, totally, your network and your speed will become higher. Lemme know, anytime... I'm awake Stevo ~
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dexq
(@qexdval) reported
@rhyzii_ @AbstaAU Will say nbn isn’t bad but we are still so far behind other countries in terms of having top internet for cheaper, I’m paying 115 for 250mbs and 30 upload which we should be getting around 1gb up for that
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Laid Back
(@Laidback_au) reported
@craigkellyAFEE @Starlink running a VPN might bypass the Government reach as the stream wont be coming through the NBN network Somebody with further technical expertise may be able to help verify
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Sally can't wander right now
(@WanderingSally) reported
@ArsenBalls I get heaps of data I never use on my phone. I tried to just use that instead of paying for NBN to stream but it was impossible.
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Thinker2
(@Thinker2nd) reported
@Lisa9Sophia People forget the GFC were taxpayers bailed out private corporations, taxpayers built the nbn then give it to Telstra to sell back to us, taxpayers built the energy network which was given to private businesses that have sold back to us & run down all these gifts 4 us to rebuild
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Kazie
(@Kazie151) reported
Do you wanna hear them whinge about the fact I don't have the NBN coz it makes hacking slower for them while also hear them go on & on about how I only deserve poverty & don't deserve more than a ****** 4G network/ADSL2+ equiv. Coz both. It's always both sides. All justification.
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Old Sapper
(@OldSapper94713) reported
@gigabasedd Change to StarLink, Elon Musk's global online service. I know I sound like an advert, but his system bypasses the local NBN or ISP and has a satellite phone service.
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Lane
(@galt72) reported
@craigkellyAFEE Starlink. (The NBN is absolute shite anyway.) Elon will never go for this crap.
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Jim Pine
(@JimPine8) reported
@ZappedAU You can do a 250 x 100 or 500 x 200 on BASE NBN plans or 250 x 250 or 500 x 500 on NBN Enterprise but costly. The biggest problem we have is that WW servers are filling up with stuff that might get very few views this actually costs us more money for paid Google of MSFT plans.
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Rodney
(@hodge_007) reported
@Real_King_Elvis @Starlink I use starlink, and even though it costs $130/m, is totally worth it. so much better than the stupid NBN that can't even survive a thunder storm!
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stuart
(@stuart123456J) reported
@ProfMickWilson I hear you. Michael Crichton coined the term Gell-Mann amnesia to describe it. In telco around the creation of the nbn, almost everything in the press was wrong, unfactual and misdiagnosed the problems.
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Mishta Wolf
(@mrWabbit44) reported
@dogeofficialceo I just got Starlink installed. I live next door to my parents and they still use the NBN satellite broadband (in Australia) and it is so painfully slow that i usually give up half way through doing nearly anything. Yep.
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Bike Law Idiocracy
(@Bikelawidiocra1) reported
@reignitedem 1. Do they have the technology to force it? 2. Will internet providers be involved in forcing? 3. What will happen if we all cancel our Nbn?
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Peter Leversha
(@PeterLeversha) reported
My ISP just put the price of my NBN up. They're blaming wholesale NBN pricing. The under 16 ban isn't going to matter a **** to those who can't afford to use the internet anymore.
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David Ward
(@David_J_Ward) reported
The NBN has been offline multiple times in recent weeks. We no longer are advised when it is down. Then NBN websites often, as now, deny it is down. What has changed to this very expensive government monopoly?
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M.D.T
(@TrigwellMatt) reported
@Aaronsmith333 And LNP simps on here still blame labor for how **** the NBN became. Imagine if it had been rolled out as intended all those years ago.
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bob k
(@BobKnezevic) reported
1/2 So 1. It’s the ALP’s forecasts so there’s that 2. Chalmers is all ‘smoke and mirrors ‘ . He places things ‘off budget’ , which is okay for government investments that will eventually make a return , BUT NBN , Snowy Hydro etc will NEVER make a return , so should NOT be off budget - The federal government will spend $77.7 billion over the next four years on off-budget items. Alongside the NBN and Snowy Hydro, the government will also spend $6.3 billion on the Housing Australia Future Fund and $7.2 billion on the National Reconstruction Fund to diversify industry.
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Dr Nawaf Dandachi
(@NawafDandachi) reported
They wouldn't issue me a refund, but they would if I threatened I'll complain to the ombudsman. I guess my monthly NBN service fee is cheaper to them than a fine for violate consumer laws.
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Curious Mind
(@mase_the) reported
@hodge_007 @Real_King_Elvis @Starlink NBN Fibre isn’t the white elephant. The mess the LNP turned it into is. Your problems are because of the MTM they wasted money on.
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Willtech t.me/Willtech201
(@Willtech101) reported
Do you remember you said you looked up who owns Australian Internet and I never have to pay for it anyway and with NBN there would be arrangements and then you outsourced the company. #auspol
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Mishta Wolf
(@mrWabbit44) reported
My dish is installed in a terrible location. With A dense canopy of trees above it. I'm amazed it works at all. It does have brief interruptions but i still get solid speeds. Still far superior to the NBN satellite service my folks use next door. (I'm in Australia) That seems like dial-up compared to the Starlink. I'll mount the dish in a good location eventually... My only gripe is the price.
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Lane
(@galt72) reported
Per Grok: "The National Broadband Network (NBN) is not a publicly traded company, so you cannot directly short NBN stock. NBN Co, the entity behind the NBN, is a government-owned corporation, not listed on any stock exchange like the ASX. Therefore, shorting NBN stock is not possible in the traditional sense." Well now...how fortunate for them... 😒
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Cdbrown
(@BrowntownBrew) reported
@MrsS2023 And the only way NBN can become profitable is to get rid of all the copper in the network and onto fibre. Fttp is the only profitable part of the network that is subsidising the other parts as well as the free upgrades.
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Fleta P
(@FletaP3) reported
@mark16pg NBN , National Energy Guarantee, Port of Darwin, large corporate tax cuts, low wage growth, poor fiscal management, Climate change - emissions trading scheme, eKaren .... where do we stop?