NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (77%)
- Wi-fi (12%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Perth, Melbourne, Dubbo, Adelaide, Arumpo, Bundaberg, Taree, Rosalie Plains, Campbelltown, Hobart, and Mildura.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 4 hours ago |
|
Brisbane
|
Internet | 5 hours ago |
|
Sydney
|
Wi-fi | 7 hours ago |
|
Brisbane
|
Internet | 8 hours ago |
|
Brisbane
|
Internet | 9 hours ago |
|
Perth
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Courty (@turocmit) reported@Starlink New ticket Subject: URGENT – Unauthorised NBN destruction by queue-jumping installer Write: “Installer jumped other jobs, took extra cash, destroyed my NBN infrastructure instead of installing Starlink properly and connecting devices. On top plan. Demand immediate fix, replacement hardware if needed, and investigation.” Not r e a l l y what I expected 2 bill periods in. One mobile phone connected. Arguing with grok about what’s possible and what isn’t.
-
Eddie Redcliffe (@fictillius) reportedPublicly owned generators in the NEM today are some of the worst players in the market withholding supply to force peak prices up. NBN is a financial/business disaster. (Though the network is actually good)
-
Johnnymoo1969 (@johnnymoo1969) reported@NBN_Australia @ausgov Too bad you can jam it - Starlink here I come - hope Starlink destroys NBN
-
Jo Tan (@8jotan8) reported@iiNet internet has been down since Saturday… ref: 500039344 Love the no show today 1pm to 5pm! I had to call you to find out? When are you attending the basement for 308 Pitt st?? Line sync is still down! It’s 2026 #outage #internet #nbn
-
Cameron (@Cameronmac67) reported@TopherField Kevin07 rammed an uncosted NBN idea through with ~$10b funding. Next gov continued despite true costs far higher & timelines half of actual. Downgraded to cut costs so never as promised. Both major parties keep pouring money into bad ideas like this. did someone say NDIS?
-
Paul Galea (@VK4PWG) reported@TopherField I tried for 6 months to get my faulty NBN fixed (FTTN - copper/xdsl for the last 0.9km). NBN blamed the retailer who blamed NBN. I gave up and put in Starlink and have never looked back (4 years ago). NBN dug up the street 2 years ago to install fibre to the premises - I have a pit at the boundary of my property. My property is marked as 'NBN Ready'. Problem is that they never actaully pulled any fibre in the street !! The NBN is a huge scam.
-
Frostscythe 🇦🇺 (@Frostscytheplay) reported@DAKKADAKKA1 This is literally the reason why Huawei was banned from even bidding on doing the NBN and 5G network in Australia, because Chinese tech is spy tech.
-
mick (@MickM_68) reported@Suburbia3121 I’ve had it for a while now Andy… you won’t be surprised to know the NBN in Romsey is crap! lol Starlink obv not the cheapest but it’s been an absolute game changer for us.
-
Tính (@tinhtrann) reported@cb_doge The rural numbers are the real story imo. NBN was supposed to fix that gap and Starlink just walked in and did it faster.
-
Ray malicai (@RMalicai) reported@TheKouk Absolute bullshit, we were 0 under Howard, then 747 went big, Gillard and Rudd again, nbn commitments etc. Abbott slowed it down then Morrison due mostly to covid made it jump and now albo and jimflation have rocked it past 1t. You clowns can’t count
-
Peter Harvey (@eklektos) reported@NBN_Australia You had techs working near my address and I now have no NBN connection. Call has been logged with my ISP but to disconnect a connection like this shows poor workmanship in your technicians. This is unacceptable.
-
Dwayne (@CtrlAltDwayne) reported@loftwah They didn't even finish the NBN 1.0 so it makes sense. One of my mates had an NBN contract and he got paid stupid amounts of money and he said he'd finish by 2pm, took long lunches and could push appointments by saying he was too busy. Zero oversight. Huge rort.
-
Marek Bage. (@MarekBage) reported@JohnnyLydon I just moved to a new NBN provider. While researching, Canstar, Whistleout and others just gave me the same handful of companies to choose from. After asking AI (both Grok and ChatGPT) I ended up with a huge list of potentials with some real good deals. Comparison sites are ****.
-
Tas Tudor (@tastudor0173) reported@BrentHodgson What's more interest in is the land mines left by a government. The education reforms from RGR, NDIS RGR, NBN RGR just 3 that spring to mind. Abbott should have smashed them all up and we would be in a much better place now with cut down versions. That alone over 10 years must be $500bn.
-
Aussie Phil (@phil_aussie) reported@SenatorWong We cannot even get NBN to come and fix a broken connection on a telegraph pole🤔
-
Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!
-
LCHF Matt (@LCHF_Matt) reportedNBN is $75 for 25 Mbps and is constantly causing me problems.
-
Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reportedWhen my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it
-
Scott Nixon (@MrBrokenEyes) reportedUmmm. I don’t mean to be “that guy” but, has anyone else noticed that the #EmergencyAlert test seems to have, ya know, crashed the internet in Australia? #NBN is down everywhere. Phone internet seems to be okay. This could get interesting.
-
Matt Finch (@MattFinch484805) reported@TheAusInstitute Malcolm wants to defend the country with Dorkas. Like his Dorky garbage NBN and Snowy snowflake grift. You can bet whatever Malcom here is advocating for his face will be deep in the trough
-
Rob Khouri (@Robkhouri) reported@JEChalmers NDIS NBN record drought, record floods, record fires, record mouse plague, record Asylum seekers, record idiots in previous government. It'll take half a century to repair Rudd/Gillard now Albanese/Chalmers damage to the country!
-
♡🥀𝖈𝖔𝖗𝖗𝖚𝖕𝖙𝖊𝖉 𝖆𝖓𝖌𝖊𝖑🪽♡ 🔆 🏳️⚧️ 🇵🇸 (@DezZdemonya) reportediiNet ur fkn supposed 2 tell me 30 days BEFORE you raise my NBN bill by 50% ya cockheads! im gonna damage ur infrastructure, eye for an eye
-
Paradoxa (@Paradoxa18) reported@DavidJoffe64_2 @drkeithsiau rely on VicEmergency alerts are opt in/out only trouble now it relies on data no nbn here no wifi limited data for mobilenet just switch on to check so wrong to demand people have the latest tech just to get emergency alerts tech fails here +how many network blocked old phones
-
Abbie 🇮🇱🇺🇸 (@AbbieXAcc) reported@Avichaivegas @JakeTurx NBN is such a waste. I am here for 30+ years and seen so many Americans who moved to Israel without any aid from any group (before NBN) who due to finances were forced to leave after learning the language, building businesses, having kids, etc. NBN wouldn't help any of them!
-
Trish (@TrishCharter) reportedGUESS WHAT GUYS - both of U R GOING 2 FRY. Mal, People in The Barnaby Joyce Electorate n OTHER Regional areas HAVE STILL NOT GOT NBN! Some of 'em have 2 walk 6ks up the road 2 GET MOBILE PHONE SIGNAL. HELLO, HELLO? Oh! It's Labor - NO-ONE ANSWERING! n BOWEN with Yr RENEWABLES CRAP n AI THERE'LL NEVER BE ENOUGH ELECTRICITY 2 SUPPLY ALL REGIONAL HOMES SO THEY CAN HAVE ALL THE DEVICES THEY R ENTITLED 2!
-
Face Palm is the new Face Book (@facepalm8355) reported@LeeroyLives @AngusTaylorMP So looking at that graph, the trajectory of expanding debt started under rudd and gillard and never went down Sounds about right. Looks to start that trajectory after the nbn started construction.
-
Marty Funkhouser (@PhilFunkhouser) reported@Bryan_APDS There he is, popping up again in his blue suit! Mr Copper Wire NBN $65billion. “No Bloody Network” he stopped a HFC roll out to install Prof. Alex Graham Bell’s copper wire from 1876. Famous words to Mr Watson, the first phone call. Australia let it happen!
-
Darryl Bain🦘🇦🇺🇺🇦🇨🇦🐻 (@DarrylBain1967) reported@HappyPawsTreats @Ben_Davison1 Put it this way, after 9 years of a Coalition that built bugger all, left few if any lasting legacies, doubled our debt BEFORE a global pandemic, offended our biggest trading partner, blew many billions changing positions of submarines, drones, energy policy, NBN. NEVER again!
-
Jonathan Wilson (@jfwfreo) reported@immyonboard @Telstra If you are talking about NBN, there are many choices of ISPs that are superior to Telstra. If you need mobile, anyone on the Vodafone network is probably the best (seems to be the most reliable of the 3 networks)
-
Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported@NBN_Australia Sadly, thanks to Abbott & @TurnbullMalcolm the only NBN I can get is the APPALLING satellite ‘service’. At least once a day, but usually several times a day, the service drops out. Previously reported; NBN ‘tested’ & says it’s OK. IT IS NOT. … 1/2