NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (76%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Perth, Melbourne, Sydney, Adelaide, Arumpo, Brisbane, Dubbo, Croydon, Long Forest, Holmesville, Warragul, Cairns, Hobart, Parramatta, and Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Perth
|
Internet | 1 hour ago |
|
Melbourne
|
Internet | 1 hour ago |
|
Sydney
|
Wi-fi | 17 hours ago |
|
Sydney
|
Internet | 22 hours ago |
|
Adelaide
|
Internet | 23 hours ago |
|
Arumpo
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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M (@imboudee) reported@ItsMissShorty @osborne_sam @robb_j_m What you said is not controversial. We’re trying to understand what you mean by “wifi” being unnecessary. It’s ambiguous. I think you mean NBN Fixed Wireless. Or perhaps 4G/5G telco service. Or Starlink. Or even connecting to your neighbour’s wifi network. 🤷
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Cornelius Nim (@Quagslime) reported@AtomicEconomics So the Abbott, Turnbull and Morrison governments were all completely helpless and none of the debt was their fault? Even though they completely redesigned the NBN rollout? The NDIS is Labor’s fault even though it passed with the bipartisan support and was implemented by the LNP?
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Weird Uncle Bob (@julerin8) reported@DavePhippen After 8 calls totalling 12 hours to NBN co and Telstra I found the magic key: Just say "Ombudsman" Service person arrived the next day and a new modem the same week.
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Steve (@JarOfSteve) reported@algorithmsayshi Tried clearing app cache ? Could be using CGNAT as well. Getting a static IP from ISP could fix the issue. Also, you could try turning off the NBN box for twenty minutes to see if you can pick up a new IP that's not flagged.
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Finder (@findercomau) reportedThe NBN is phasing out older copper connections starting July next year, and if you don’t switch to full fiber within six months of being notified, your internet will be suspended! 🌐🔌 Check your address eligibility now to ensure you stay connected with faster, more reliable service 🚀 #NBN #internetupgrade #aussietech
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Stefan Tapp (@StefanVXR8) reported@NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!
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Mickamious (@MickamiousG) reportedWas there an issue with the 4G/5G network in Melbourne, Victoria today?? It seems as I got out of the CBD the network improved but within the metropolitan areas there was issues?? @Starlink at home seems to be operating fine - anyone have NBN issues?
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Lucas | 🇦🇺 (@TheBlackWallaby) reported@australian Even Tesla is made in China, so what is the actual issue here? This was sent from my Mac Mini, made in China, sitting on a desk made in China, connected to the NBN through a Wi-Fi gateway made in China, typed from my Logitech keyboard, made in China, while I sit in an office chair made in China, looking at a Samsung monitor made in, checks notes, Vietnam. At some point the argument has to get more precise than “China bad.” If the concern is connected vehicles, telemetry, firmware access, data storage, or fleet security for MPs, then make that argument properly and apply it consistently across all networked devices. But pretending Chinese EVs are uniquely suspicious while half the modern office supply chain is already Chinese-made is not analysis. My iPhone (made in China) is connected to my Apple Auto - driving me around tracking me on a GPS map, with a microphone that works, and the Head Unit (made in China) Where does it end?
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ADAMan 🧫🧠 (@hoskyidiots) reported@craigkellyAFEE @Sauronlordking Free internet would be cheaper than FTA TV FTA TV (FY2025-26) Total estimated annual government expenditure/support on all FTA TV A$1.64 billion NBN Financial year 2025, ended 30 June 2025), NBN Co’s total operating expenses were approximately A$1.6 billion.
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𝒮𝒽❀𝓇𝓉𝓎 (@ItsMissShorty) reported@osborne_sam @robb_j_m Not your reply. Weirdos be replying to me, then blocking me before I can even reply. What in the actual ****? Semantics. I don’t need NBN. Or any kind of home wifi service. My mobile data suffices.
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Jim Stewart (@jimboot) reported@eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again
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GeneralChat |🍍🍌| Charity Donothon 29th-7th (@General_Ch4t) reportedOK to explain the reason for missing my own Anniversary stream... basically there was a brief blackout here caused by a transformer blowing and it fried the NBN, so until a technician can come around on Tuesday I have no internet beyond my phone... I will try to make fir it somehow
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Carmel Fay (@CarmelFay) reported@robb_j_m Starlink. A satellite connection through the NBN in our rural area was a bit of a nightmare. Starlink is reliable, no limits on usage, and we never get throttled. I'll never go back.
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Fed Up (@Chuckle89602037) reportedThe Labor Budget 🙄 So far all I see is nothing to help or support now, $250 in 2028. Ffs everyone has been left behind. We're spending more than that additionaly on groceries, fuel , insurances, nbn, etc etc. Where's the relief.
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The InfraDev (@theinfradev) reported@malimber01 @robb_j_m What are you talking about. The NBN was created from nothing and only cost so much in the end because it was saddled with Telstra's **** copper infra by the libs and had to essentially build it twice.
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Ben Davison (@Ben_Davison1) reported“Founders” thinking they “built the business without any help from government” are generally delusional narcissists Government provides -Educated & trained employees -The rule of law -Roads, rails, NBN, electricity, gas & water for your workers, products & services -Civil society
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Maximation Max (@maximationmax) reported@Ben_Davison1 Government provides education? Why then are kids paying $40k for an arts degree?. If NBN was a government service rather than a business its expense would be in the budget
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Mr Happy (@JohnSmi63567221) reported@MrKRudd Like Rudds NBN $60,000,000,000 and counting cost to tax payers plus 70-90 monthly cost to use. Starlink ZERO cost to tax payers,get it anywhere, pay between 40 and 70 a month. No one wants to hear your ideas. **** off
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Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reportedThank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.
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Cdbrown (@BrowntownBrew) reported@robb_j_m What type of connection do you have? Anything with the copper in it such as fttn, fttc and HFC are allowed to drop out about 5 times per day and nbn don't consider it a fault. Fttp is much more reliable and only drops if there's network maintenance
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Mark Sareff (@MarkSareff) reported@Telstra 1 Calvert Avenue Killara. Shows nbn out. Trouble is I have low mobile data allowance and depend on wifi
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Tony Meman (@TonyMemandqvy) reported@cjoye Sell the NBN? Yeah because when we sold the electricity network, that worked out well for prices. Bringing CGT in line with tax on wages is going to be one of the fairest tax decisions made. Nothing will change otherwise businesses would have left for a tax haven already.
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Duchess of Exeter 🌏 (@WhosFibbing) reportedThe three telcos and government-owned NBN Co were left reeling when the regulator rang to notify them of its final pricing decision – a token $20m reduction to renew spectrum licences essential for carrying mobile signals. ACMA’s decision will result in the sector collectively paying peak market rates of $7.32bn to roll over their existing spectrum holdings as licences begin expiring from 2028. Much of that cost will find its way on to customer bills. More inflation incoming!
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Ferrousoxide (@Ferrousoxi29174) reported@highbrow_nobrow @Acyn Can we put this charlatan on mute. His NBN fix was a disaster. His hydro scheme also a disaster. Shut up Malcom. You are clearly an imbecile.
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quantcumania (@quantcumania) reported@tzk1810 Idiots in the comments flexing their 500mbs not realising that this is FTTN which was a half-assed non solution to the NBN. If we went with the original plan we’d all be on gigabit fibre by now
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Testflight (@_Testflight_) reported@Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet
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anthony, underclass prole cat, edwards (@anthony45052793) reported@LooksDodgy @robb_j_m was on nbn fixed wireless, got tired of the outages and billing issues with my ISP, shifted to starlink. faster, far less outages and almost identical price. as a bonus starlink bills once per month, former isp billed every 28 days. that's nearly $100 a year less.
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Stew Harris (@sjharris) reportedHey @Aussie_BB, why have you charged me today for a cancelled NBN service????
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Green Tree (@TreeGreen2933) reported@robb_j_m I got nothing, NBN has killed all the independent providers that serves my community. I now get about 10mbps max through the mobile network if lucky.
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Cdbrown (@BrowntownBrew) reported@DWybar2 @robb_j_m @Optus Change providers. Aussie broadband were great in pin pointing the issue, providing all the info to nbn to prove there was an issue and getting it fixed.