NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (78%)
- Wi-fi (12%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Melbourne, Brisbane, Dubbo, Adelaide, Perth, Arumpo, Bundaberg, Taree, Rosalie Plains, Campbelltown, Hobart, and Mildura.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 11 hours ago |
|
Melbourne
|
Internet | 14 hours ago |
|
Brisbane
|
Internet | 2 days ago |
|
Dubbo
|
Internet | 2 days ago |
|
Sydney
|
Internet | 2 days ago |
|
Melbourne
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Johnnymoo1969 (@johnnymoo1969) reported@MadsMelbourne Booked @NBN_Australia on Monday - said they’d be there between 8-12 - took day off and no one turned up - incompetent govt that doesn’t give a **** about people’s time - @Starlink here income - FU NBN
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JMO shut up and just watch sports (@jaymo529) reportedTop five or tied for sixth diehard 2PAC FANS Tie #1 outlawz( napoleon) and Treach from NBN as they are loyal since 3. Myself & @LEFTYWINSAGAIN 4. **** C 5. @305MAYOR As we all either had words protecting pac or got into fights about PAC! Miss you down here
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Liam Miller (@LiamMiller79) reported@adamnicotera @NBN_Australia Go to NBN outage page get no info whatsoever, have to sit on hold to service provider instead. How hard is it to put some detail on your own NBN outage page to save customers the running around ?
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Solaris (@AussieSolaris) reported@GearlessRoe I need internet, I'll go nuts without it. Heh. I miss gaming, waste of time as it was. I need some connection to the outside world, as much as I like/need my solitude. There is one section in this place where I get signal good enough to stream/use the internet well enough. Everywhere else is essentially dead. Miss being able to use the phone in bed, have to hotspot it & put it in one specific spot & use the PC now. See what happens/what I do these coming weeks. If I don't leave here/get kicked out for breaching them, and I can get more dollars in, Starlink will be the way. In theory. Shame though, $85 a month for only 100gb is an oof. My NBN plan with unlimited data at the last place was only $70 a month. Without further dollars/income, cannot afford. Will have to sort something soon. My entire situation right now is *not* sustainable.
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Scott Nixon (@MrBrokenEyes) reportedUmmm. I don’t mean to be “that guy” but, has anyone else noticed that the #EmergencyAlert test seems to have, ya know, crashed the internet in Australia? #NBN is down everywhere. Phone internet seems to be okay. This could get interesting.
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RedPocatto (@RedPocatto) reported@kicksupport Australia NBN did me *****… Internet was down for 4 days. My streak is destroyed. 😭👍
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Marty Funkhouser (@PhilFunkhouser) reported@Bryan_APDS There he is, popping up again in his blue suit! Mr Copper Wire NBN $65billion. “No Bloody Network” he stopped a HFC roll out to install Prof. Alex Graham Bell’s copper wire from 1876. Famous words to Mr Watson, the first phone call. Australia let it happen!
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LCHF Matt (@LCHF_Matt) reported@TTAlwaysWins NBN came and told me that it was my network, not the NBN. This is utter BS as the blue DSL light flashing has nothing to do with my network.
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Varun (@VarunVarun1987) reported@Starlink Hi, I received the Starlink kit today. I thought the installation would be easy, but I found it difficult. I have decided to keep my NBN service instead, so I would like to cancel my Starlink service and return the kit. Please let me know the return process. Thank you.
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Stephen Williams (@sfw1956) reportedWhen that idiot Rudd committed to spending $Billions on the NBN I said it was a waste of $. If it made sense a private co would've done it. It may had made sense in the big cities but that's it. It's obsolete.
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dan nolan (@dannolan) reported@scottjla I bought a home server just for this earlier in the week! I’ve pruned my builds because of awful Aussie nbn upstream
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Face Palm is the new Face Book (@facepalm8355) reported@LeeroyLives @AngusTaylorMP So looking at that graph, the trajectory of expanding debt started under rudd and gillard and never went down Sounds about right. Looks to start that trajectory after the nbn started construction.
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HDex (@hdex) reported@NBN_Australia maintenance in my area to improve network. OK fair enough, I'll just work using mobile data for a few hours. Checking the maintenance window ... 7 days! I'm sure my bill will reflect this fact /sarcasm
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Catherine (@Catheri09875779) reported@22thinkinggirl I tripped on a footpath in a Brisbane suburb,because it had been raised and not put back correctly by the NBN,the council fixed it that afternoon.Councils work,the problem is these are state roads in Victoria.Should the councils be asked to help out the new state government to get this major problem to a manageable level.
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The Truth Always Wins (@TTAlwaysWins) reported@LCHF_Matt I had this same NBN box when I was with Optus internet. I got rid of it when I changed to full fibre with Aussie BB. I hated Optus, but I have to say, the NBN box itself never failed in all the years I had it. Will be interested to hear how you go with Starlink
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Pauly D (@DK_Flipper) reported@KatyKray73 NBN, steered us through the GFC trouble free, dismantled Howards work choices rubbish, introduced paid parental leave, biggest increase to pensions since federation, funded the digital education revolution, withdrew all Australian troops from the Iraq war....
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Rob Khouri (@Robkhouri) reported@JEChalmers So passing unfunded time bombs such as NDIS & your **** NBN plan just before you were turfed means nothing? Glad you don't do my budget!
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the Black Sheep (@rivet0011) reported@theheraldsun NBN had a chance but on purpose provided a rediculous garbage service backed by a corrupt corporation of a govt. Just look at their failure ads blaming a jug or toaster. They really wanted it to all fail & succeeded at it
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Rabbi Dr. Aaron Ross (@RabbiRoss) reported@JakeTurx It sounds like you have the same issues to negotiate. American Yeshivish is not Israeli Charedi. Prices are high. And so on. Demanding that others change for you will go nowhere. If you're ready for the move, call NBN and get the ball rolling. 6/6
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Gregory Briscoe-Hough (@GBH0100) reported@samstrades But he did deliver the NBN ( no bloody network) so well too!
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Millicent Bystander (@trickyidnego) reportedWaiting for nbn person to fix my internet. Has been down for over 2 weeks. Today my provider will take $$$ from my account to pay for internet i haven't been able to access. Capitalism is a beautiful thing BTW other countries fix stuff on the day but hey, oi oi oi oi
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Hamish Kibblewhite (@rutjumper) reported@aaronsmith @jommy_tee To my mind this is decision is less technically competent as choosing to go for a copper NBN rather than fibre As believable a solution as carbon capture and storage
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Andrew Godman (@Andrew_Godman) reported@fjzeit And to think Labor just wanted to build this for the same cost the Libs spend 😜 I won’t forgive them given I had really bad non nbn internet during the start of Covid while I had to work from home
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Roz🌹✌️🕊☮️✨️💜🎶💎 (@rozywhitelight) reportedDvds vs streaming; no ads, the older productions were often better, no issues with nbn or internet buffering etc!! Lets face it. Tech has ruined alot of good things including creativity
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durackpl (@durackpl) reported@ChrisEconomist 2/2 The true scale of the off-budget disaster will only be clear when someone aggregates the retained losses across all these investments, as companies do in their financial statements. I've never seen this done, but if the NBN is any guide, the total would be staggering.
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Johnnymoo1969 (@johnnymoo1969) reported@MadsMelbourne Booked @NBN_Australia on Monday - said they’d be there between 8-12 - took day off and no one turned up - incompetent govt that doesn’t give a **** about people’s time - @Starlink here I come - FU NBN
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shauna cohn (@shaunacohn) reported@Cassy090909 @Starlink Be alright if we could actually GET NBN!! Did you know some areas still don’t have nbn and so are at the mercy of ineffective private companies charging money for a half arsed service - try Gold Coast Coomera for example - noooothing, starlink charge up an upfront fee of $1365…
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Chris Aitchison (@ChrisAitchiso14) reported@craigkellyAFEE i actually thought it would of been way more than that, not that i like the bloke but for once his budget hasn't blown to to NBN porportions. I'm trying to get the AI to work out how many Starlink Service Networks to cover Australia. The slowest speed availiable 100Mbps, $75, UNLIMITED. To basically run a fishing line size string from a pit to the home, bolt on 2 Boxes, connect the fishing wire and bobs your uncle.. So if the Blowout was 10 or 14 Billion on a fishing wire size cable, can you image the shitshow it will be on the blowout to run all the transmission for their NOT so green energy. Lets hope we don't have to look at their muppet heads in a ocuple of yearsd, bloodty trainwrecks they are
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reportedStill sans @NBN_Australia They came out Monday, identified the issue & refused to fix it. Told them that I was over them & that I'll be signing up with @Starlink Looking forward to receiving my kit from Starlink soon. Hotspotting with my @Telstra mobile is 1/2 speed of a snail. Painful much. Going crazy. Don't need this stress.
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Cassy090909 (@Cassy090909) reported@shaunacohn @Starlink If there is no service in your area, it’s likely due to development, outage or missing database record. Check the NBN Rollout Map on their website. Verify your address. Your address may be missing. There is widespread NBN coverage on Gold Coast. Check their website.