NBN Outage Report

Problems in the last 24 hours

NBN signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (78%)
• Wi-fi (12%)
• Total Blackout (5%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Melbourne, Albury, Perth, Arumpo, Dubbo, Hobart, Adelaide, Bundaberg, Taree, Rosalie Plains, and Campbelltown.

City	Problem Type	Report Time
Brisbane	Wi-fi	9 hours ago
Sydney	E-mail	16 hours ago
Melbourne	Wi-fi	1 day ago
Melbourne	Internet	1 day ago
Brisbane	Internet	2 days ago
Albury	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnnymoo1969 (@johnnymoo1969) reported 4 minutes ago

  @NBN_Australia @ausgov If I ran my business like you I’d be bankrupt - you get away with it - too bad I’m going to Starlink - hope Starlink puts you out of business - how about paying me for my leave day!!!

• 
  Nick (@Nick40156474438) reported 6 minutes ago

  @Willygc13Will @JimThom90458694 really ? $45 a month for the first 3 months and then $75 a month and its twice the speed of the NBN plus its never been down since ive had it. Ive been paying $78 a month and it goes down for a few hrs just about every single day with the NBN

• 
  Ozzie Phoenician (@OzziePhoenician) reported 6 minutes ago

  @JEChalmers Who are you trying to fool Jimbo. Responsible economic management means paying down the debt, not adding to it. Most of that debt is from Labors failed policies. NDIS & NBN ring a bell? The commitments were made under Labor. As for Covid it was Labor pushing for more spending!

• 
  Darryl Bain🦘🇦🇺🇺🇦🇨🇦🐻 (@DarrylBain1967) reported 11 minutes ago

  @HappyPawsTreats @Ben_Davison1 Put it this way, after 9 years of a Coalition that built bugger all, left few if any lasting legacies, doubled our debt BEFORE a global pandemic, offended our biggest trading partner, blew many billions changing positions of submarines, drones, energy policy, NBN. NEVER again!

• 
  Hamish Kibblewhite (@rutjumper) reported 12 minutes ago

  @aaronsmith @jommy_tee To my mind this is decision is less technically competent as choosing to go for a copper NBN rather than fibre As believable a solution as carbon capture and storage

• 
  Johannes Weissman (@jway1969) reported 13 minutes ago

  @Starlink How about Australia has a quarter decent NBN Howard was promised one for 4.5 billion in 2004.. but Liberterians OMG globalist atlas network doesn't support actual capitalism just forced brand buying and interrupting aholed

• 
  Roz🌹✌️🕊☮️✨️💜🎶💎 (@rozywhitelight) reported 15 minutes ago

  Dvds vs streaming; no ads, the older productions were often better, no issues with nbn or internet buffering etc!! Lets face it. Tech has ruined alot of good things including creativity

• 
  Atton-Risk (@AttonMathews) reported 15 minutes ago

  @Mick55629336 @LNPvoterfail @SistaRuthDOPD On the surface that does indeed ring true and in principal you really aren't incorrect. Problem is the councils are broadly right to refuse. Australia has 3 levels of government of which they are all disconnected. The feds hold the purse strings, the states build everything the councils regulate on a local level. We have migration today because the federal government doesn't have to eat the cost or suffer the consequences directly. Building up not out is in fact good urban planning. The problem is that is not only not what is going to happen. But structurally as it stands that is practically impossible. Since to make this actually work you would have to move away from car dependency into walkable cities PT and the rest of that. All of this is going to cost money and the federal government is being crushed alive by non means or capacity tested entitlement programs. Extremely expensive and inefficient road infrastructure a poorly executed nbn(thanks lnp). A deeply outdated and small railway network with mixed gauges. Along with a very very expensive electrical grid. Effectively the federal government is out of action in this regard. Because of what are deeply systemic failures allowed to compound upon each other. They can't spare the cash required to execute upon building up rather than out. State governments are forced to absorb these rent seeking migrants. Attempting to build housing on infrastructure they cannot afford upgrade designed around medium to low density housing. While councils being mostly directly connected to all of this are sometimes inclined to play the veto card as they should. This entire migration program can be made to work that is true but practically that is impossible. Thus it really should just be canceled as there are more critical systemic problems we face.

• 
  🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported 15 minutes ago

  If our @NBN_Australia is like this for the Australian census night, our family won’t exist as won’t be able to fill in the online forms… will have to drive down the road for mobile coverage. Can we have our old copper to node connection back?

• 
  Chris (@christ0pherjs) reported 18 minutes ago

  @bftd2025 @respeculator Nbn co needs to hang a for sale sign out the front immediately, is eventually redundant with 100% to be written off

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 26 minutes ago

  Damn, my NBN has been down since noon today. I'm hot-spotting for now, but it's painfully slow down here. Probably the final straw ... if they don't fix it by tomorrow morning, they'll just convince me to embrace 💫 @Starlink not that I need convincing ✨

• 
  Rabbi Dr. Aaron Ross (@RabbiRoss) reported 27 minutes ago

  @JakeTurx It sounds like you have the same issues to negotiate. American Yeshivish is not Israeli Charedi. Prices are high. And so on. Demanding that others change for you will go nowhere. If you're ready for the move, call NBN and get the ball rolling. 6/6

• 
  EGP Quantitative (@AggressiveQuant) reported 28 minutes ago

  As a recent customer of Starlink, this has to be among the biggest runways in business. Only ~500k connections in Australia, apparently still >8.5m suffering through our joke of an NBN... That's just the opportunity in our little tinpot country.

• 
  Abbie 🇮🇱🇺🇸 (@AbbieXAcc) reported 29 minutes ago

  @Avichaivegas @JakeTurx NBN is such a waste. I am here for 30+ years and seen so many Americans who moved to Israel without any aid from any group (before NBN) who due to finances were forced to leave after learning the language, building businesses, having kids, etc. NBN wouldn't help any of them!

• 
  Mitchell Costin (@mitchell_costin) reported 30 minutes ago

  Who else is experiencing **** internet speeds after 7pm? By 10 pm it's almost impossible to get pages to load up and and have a smooth social media experience. Bloody diabolical. I'm on the verge of ditching the NBN and going Starlink. 😠😠

• 
  panopticon (@harrypanopticon) reported 30 minutes ago

  @OMGTheMess Exactly. Not investing in Australia for 11 years now, since the NBN policy disaster basically, has never been so beneficial for my overseas company. The company made profit the moment I gave NBN Co and TPG/AAPT the flick. Never have seen consumers been ripped off collectively with the silent approval of a regulator.

• 
  Ray malicai (@RMalicai) reported 34 minutes ago

  @TheKouk Absolute bullshit, we were 0 under Howard, then 747 went big, Gillard and Rudd again, nbn commitments etc. Abbott slowed it down then Morrison due mostly to covid made it jump and now albo and jimflation have rocked it past 1t. You clowns can’t count

• 
  Paul Galea (@VK4PWG) reported 34 minutes ago

  @TopherField I tried for 6 months to get my faulty NBN fixed (FTTN - copper/xdsl for the last 0.9km). NBN blamed the retailer who blamed NBN. I gave up and put in Starlink and have never looked back (4 years ago). NBN dug up the street 2 years ago to install fibre to the premises - I have a pit at the boundary of my property. My property is marked as 'NBN Ready'. Problem is that they never actaully pulled any fibre in the street !! The NBN is a huge scam.

• 
  DemocracyIsDead (@STIIBTWTCFMYCGA) reported 35 minutes ago

  @TopherField One of our clients had an existing telstra router just wanted an NBN connection. 2 weeks. $110 per month. I got her to contact starlink. 5 days later delivered and installed. $75 per month. Get your act together telstra. Can't be so slow anymore. There are choices.

• 
  M 🦋🦋🦋🦋🦋 (@ThatAussieMel) reported 41 minutes ago

  So much for being notified of when the team were coming @NBN_Australia now I don’t know what’s happening with my connection as I’m interstate and my mum couldn’t hang around to see out what they were doing.

• 
  Johnnymoo1969 (@johnnymoo1969) reported 42 minutes ago

  @NBN_Australia how bad is the NBN !!! - took annual leave today and no bastard turned up - FU NBN - you’re another govt disgrace - they couldn’t give a **** about the customer or their time - another @ausgov disaster - we are a third world country

• 
  Jonesy (@z51588) reported 48 minutes ago

  @MrBrokenEyes Yes!!! I was just searching for exactly the same thing as my nbn has conveniently gone down right after the alert.

• 
  Kryptojigga🐐 (@kryptojigga) reported 49 minutes ago

  @nazzaokonkwo Millionaires in naira na millionaire? Because the value of a NBN now is -2. 5x under terrible Buharinomics. We are happy for the new entrants

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 50 minutes ago

  @showcallcrewing @NBN_Australia Nbn tech thinks i have a faulty nbn box inside or bad connection between the inside box and outside box. They are coming out quickly to get it sorted. Thank you nbn.

• 
  Liam Miller (@LiamMiller79) reported 50 minutes ago

  @adamnicotera @NBN_Australia Go to NBN outage page get no info whatsoever, have to sit on hold to service provider instead. How hard is it to put some detail on your own NBN outage page to save customers the running around ?

• 
  durackpl (@durackpl) reported 52 minutes ago

  @ChrisEconomist 2/2 The true scale of the off-budget disaster will only be clear when someone aggregates the retained losses across all these investments, as companies do in their financial statements. I've never seen this done, but if the NBN is any guide, the total would be staggering.

• 
  Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported 54 minutes ago

  @NBN_Australia Once again our useless service is dropping out. Thanks to the destructive & stupid @hontonyabbott (NOT Hon.) & complicit @turnbullmalcolm some of us are stuck with the useless satellite service. Years of promises of fixed wireless or something but … NOTHING

• 
  Olga Teresa Marr (@OlgaTeresaMarr) reported 60 minutes ago

  @TheUSFeedX Yes I would because it’s a good service. But my service just went from $136 a month to $150 a month, yet the local NBN in Australia is about $85 a month.

• 
  Neil Cambourne (@Neilsy58) reported 1 hour ago

  @NBN_Australia hello , we had a scheduled upgrade in our street in Manly Vale yesterday and since the NBN team left none of us have internet access. Your website says unscheduled outage. Not very good service to be honest

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 1 hour ago

  @NBN_Australia If a service provider says there is an NBN outage but it is not listed in you website what should I do?

NBN outage reports by location

Choose a location to check local NBN reports and activity.

ACT

• Canberra

New South Wales

• Albion Park
• Batemans Bay
• Beresfield
• Central Coast
• Goonellabah
• Hornsby
• Hurstville
• Katoomba
• Liverpool
• Newcastle
• Nowra
• Parramatta
• Port Macquarie
• Pymble
• Sydney
• Teralba
• Turramurra

Queensland

• Brisbane
• Gold Coast
• Logan City
• Townsville
• Woodridge

South Australia

• Nuriootpa
• Prospect
• Salisbury

Tasmania

• Hobart
• Launceston

Victoria

• Brighton Beach
• Frankston East
• Pakenham East
• St Albans
• Warrnambool

Western Australia

• Perth
• Rockingham