NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (75%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Adelaide, Warragul, Sydney, Brisbane, Perth, Melbourne, Arumpo, Cairns, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, and Toormina.

City	Problem Type	Report Time
Adelaide	Internet	28 minutes ago
Adelaide	Wi-fi	3 hours ago
Warragul	Total Blackout	4 hours ago
Sydney	Internet	5 hours ago
Sydney	Internet	5 hours ago
Brisbane	Wi-fi	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Brennan (@Michael44814776) reported 9 minutes ago

  @BamBam0667 @EnergyWrapAU No, nbn has cost far more due to LNP. LNP original costing: Promised $29.5B (2013 election); revised to $41B in Strategic Review. The evidence is that in the caucus , as detailed in Turnbull’s book, Abbott simply wanted LNP to be contrarian about nbn. They stopped the fibre rollout and replaced it with copper. At the time, LNPs message that nbn would go over budget was favoured due to a complicit media. For instance, when the ABC science editor did a comprehensive comparison between labour’s FTTP and LNP copper, the report was spiked until after the election, due to ABC management wanting to appease LNP. Then, under LNP, ABC did not have a science editor. Consider the subsequent dearth of reporting by ABC in following years about the biggest infrastructure project ever. Consider that Turnbull appointed a former business associate to be chair of ABC whilst a Director of NBN snd whilst a ceo of a supplier to NBN with a $100m contract for design and fabrication of copper based distribution boxes, which have subsequently been removed. So there is no surprise that the public were force fed the line that all that glitters is copper. The reality set in when the deterioration of the copper network became apparent to punters. The cost of NBN is now at approx $50B with $54B to 2030 to due to the replacement costs of LNPs copper systems with fibre. So Abbott and Turnbull cost the country many billions not to mention the years of misery and lost productivity by prolonging the copper network.

• 
  Stew Harris (@sjharris) reported 9 minutes ago

  Hey @Aussie_BB, why have you charged me today for a cancelled NBN service????

• 
  Jim Stewart (@jimboot) reported 10 minutes ago

  @eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again

• 
  Doug Hendo (@DougHendo) reported 10 minutes ago

  @iluminatibot I worked on the NBN my team was wrecked by the magnetic radiation we all new you cant be near high levels for a hour even. They turned the towers off for my team or it was maximum 10 minutes on the site at a time. The feeling is very very bad. I feel sorry for anyone who lives near high electromagnetic radiation. Another form is a VR very dangerous to children under 12 I've seen the damage a VR can do also 10 min at a time.

• 
  Russell Drysdale :#IStandWithAlbo (@Russputin2) reported 11 minutes ago

  @Qldaah If only Media Militia had gone Full Fibre to the cesspit, instead of opting for snail paced Copper NBN, they'd know that "discovery" was only a new find, mid last century & rejected as unviable, of poor quality & limited in supply.

• 
  gordon malcolmson /malky🍀🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸💚 (@gordonmalcolms3) reported 13 minutes ago

  @racingblogger Terrible ride by NBN😒🐎🍀🇮🇪

• 
  Jim Stewart (@jimboot) reported 14 minutes ago

  @eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again

• 
  Paolo M (@PaoloMalicse) reported 18 minutes ago

  @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?

• 
  Raymond McKeown (@RaymondKeown3) reported 21 minutes ago

  @Kate3015 @Mark_Butler_MP My thinking is different, I built many $100 mill ++ projects from a concept, there is a simple process that begins from the design, then the costing, then the services, then the providers, then the contact. In some cases, for Govt. I built the first NBN Site at Kiama, Conroy would not listen, Transfield lost $10 million, Conroy would not listen about a Satellite transmission for Central Aust. Fibre cannot travel long distances, Conroy blew $800 million on that alone, his original budget for NBN was $4.78 billion, a joke, & not one of the NBN management had never built a big network, I walked away, and waited, then moved back in.

• 
  yeah, naa (@yeah_naa_maybe) reported 26 minutes ago

  @NBN_Australia internet down for 20 hours in east subs of sydney. WTF no updates, silence. what the hell is going on. @Optus @optus_help

• 
  Loftwah (@loftwah) reported 28 minutes ago

  @QdenisT @AshPolitik Or the fact that what Abbott and Turnbull did with the NBN crippled the future of our entire generation at the most critical time to the point they should be thrown behind bars. That will and should never ever be forgotten or forgiven ever.

• 
  The Sentient Eye Brows of John Winston Howard (@DimTimWilsonMP) reported 31 minutes ago

  @macsween_prue @AlboMP @AustralianLabor To be fair Prune McBiasedBitch, the nbn AND NDIS were legislated under the dying days of an ALP government, but initial implementation were left to an incompetent *********** of successive coalition fuckups masquerading as government, which then left the damage for ALP to fix

• 
  Pricette (@gopricette) reported 31 minutes ago

  @Austen And my facetime calls over Australia’s NBN (government fiber/wire) cut out all the time. Lol

• 
  iliketowastemytime (@Au_Fraser) reported 32 minutes ago

  @padders001 @LdogExtreme ***** how ******** is coles and woolies supply dominance a failure of the government? they should fine them more right? imagine if the libs werent ******* retarded and actually managed to put a decent NBN in for one and itd be ******* done by now, let alone NSW corruption

• 
  Ezzeddine | عزالدين (@ezzh_) reported 33 minutes ago

  @m1nhaxo Paying $120 a month for 750 mbps but we’ve been only getting 150-300 on a good day because of this garbage nbn And they won’t send us a new modem we’ve had this one for 10 years now through 5 different houses

• 
  Drooling Drummer (@5BNylonTip) reported 33 minutes ago

  Between the NBN upgrade and my new drive, I downloaded a 10GB movie last night in 4 minutes! I was astounded. Came back with a cup of tea, prepared to spend half an hour or so waiting, and it was done and part way through another. On an unrelated note, **** Disney.

• 
  CryptoVegeta 🟠 NFTARMY (@opieaccount4) reported 34 minutes ago

  @TMFScottP I was a gamer and hated ADSL living outside of a state capital it was ****. NBN to me personally would have been great, but blowing that money that money on shortsighted populism didnt sit well with me. Seemed shortsighted.

• 
  Peter Cross (@PeterCr58710847) reported 36 minutes ago

  @QuentinDempster The biggest **** ups in Australia have always been initiated by labor governments the NBN NDIS the rollout of renewables in net zero and so many other **** up policies

• 
  GeneralChat |🍍🍌| Charity Donothon 29th-7th (@General_Ch4t) reported 38 minutes ago

  OF ALL DAYS FOR NBN ISSUES

• 
  TK (@tk_bulba) reported 40 minutes ago

  After numerous issues with @Telstra NBN were decided to give @Aussie_BB a try. Never again. For a company that prides itself on customer support this is the worst connection experience I’ve encountered. Allegedly now an NBN wide issue is preventing new connections.

• 
  James the 2nd (@JamesII4824) reported 41 minutes ago

  @disco___cat @jason_king72 GST is fine ( Keating wanted it at first ). I didn't even mention the damage he did to the housing market with his CGT discount. No government sold out future generations to the Boomers like Howard's. And Abbott sucked - NBN vandal and climate vandal.

• 
  Dave Jones (@eevblog) reported 46 minutes ago

  @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

• 
  ✨ Immo ✨ 🫧🌠 (@Immo____) reported 50 minutes ago

  @Zadow_ @YaseiDoubutsu I could never handle wireless that stuff drives me crazy but YES this is exactly it haha I just got it from JB while on an Ethernet cable run to hopefully solve an NBN dropping out issue

• 
  twoshedslegit (@twoshedslegit) reported 56 minutes ago

  @xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node

• 
  ****** (@Yarrahbunjyil) reported 58 minutes ago

  @AlboMP And if Telstra were repairing lines in the bush instead of letting them rot while they "roll-out the NBN", I might even take advantage of it. But they're not, so the Service Agreement isn't being honoured, the TIO won't do anything, & no one gives a damn. So thanks for nothing!

• 
  Darren (@DoodyDarren) reported 1 hour ago

  @comical_engr @EnergyWrapAU And the NDIS was created only a couple of months before the Abbott government was elected. The NBN had actually reached target per premises cost just as Abbott/Turnbull “paused” it. Their MTM system was ******** up.

• 
  SamZawsum (@SamZawsum) reported 1 hour ago

  @SchadenfreudeA3 When the nbn trench crew were here, I offered them cuppas and took down a big jug of iced water and cups

• 
  Snowhite62 (@Snowhite621) reported 1 hour ago

  @PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺

• 
  The Lord (@lord_tizza) reported 1 hour ago

  And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

• 
  StanleyEB27103 (@StanleyEb27103) reported 1 hour ago

  @JayJay1094727 @eevblog It's the other way around really, they would love to provide a service over their own infrastructure at higher margins than wholesaling nbn