NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (77%)
- Wi-fi (9%)
- Total Blackout (7%)
- E-mail (5%)
- Phone (2%)
- TV (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Brisbane, Upper Caboollure, Melbourne, Arumpo, Adelaide, Perth, Hobart, Newcastle, Mackay, Kincumber, Ballarat, Rosalie Plains, Townsville, and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 37 minutes ago |
|
Brisbane
|
Internet | 2 hours ago |
|
Brisbane
|
Phone | 3 hours ago |
|
Upper Caboollure
|
Internet | 6 hours ago |
|
Brisbane
|
Internet | 13 hours ago |
|
Brisbane
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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purana (@purana) reportedBeen trying for weeks now to get a NBN service (FTTN) connected for my mother. But TPG who she was with, and who she had service moved with just gave her the run around. They said it was provisioned, yet no DSL sync light and trying to get that resolved went in circles.
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@Richard01357064 If only the deposed LNP Crime Org had not nobbled Labors' worlds best, full Fibre NBN (with iron age copper), you'd know that the LNP Crime Orgs' decade of debt & devastation, was over 4 yrs ago. The war is long over soldier. By the way, the Beetles have broken up too.👋🙏
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Mr Happy (@JohnSmi63567221) reported@MrKRudd Like Rudds NBN $60,000,000,000 and counting cost to tax payers plus 70-90 monthly cost to use. Starlink ZERO cost to tax payers,get it anywhere, pay between 40 and 70 a month. No one wants to hear your ideas. **** off
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DissentingSkeptic (@DissentingS) reportedAustralia has free fibre internet. Nobody needs high latency satellite garbage in fibre areas. Being inflicted with Kband wireless radiation that could well be CIA subliminal messaging mind control signals like mobile is. Overbuilding NBN fibre should be prevented and ridiculous.
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Ralph (@RalphGarcia305) reported@Aquariuslonn @Cheamane That’s fair and understandable. I never cared for Eazy/NBN collabs - he doesn’t sound right on those beats and the way Treach had to dumb down the flow/cadbece so Eazy could rap them just didn’t sound good to me
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Andrew (@asphotos) reportedYou’re not trying to do remote IT support to the mother in law on their stupidly slow 12/1mbps NBN FTTC plan 4hrs drive away and it keeps dropping you out? Sad! **ARGHHH
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𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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P J Bird 😷 Vaxed 🎶 🌈 🇺🇦 🇯🇴 🏴 (@PJbird_01) reported@suzanne2222 Another LNP disaster just like the NBN has cost Aussies billions to fix
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Chris from Katunga (@Hymie313) reported@Carlsie555 Depends if it is a provider or NBN hardware issue. We’ve found Aussie Broadband to be good to deal with and reliable. I can’t remember who the kids are with. I’d have to check.
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Charlie (@charlietech) reported@gav_mck I ran into that with my uncle in Maleny. The crowding for Starlink meant no space. He has it now (waited in que like every1) but its why NBN are pushing their service to market asap with Amazon leo. At least you have options!!
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Libertarian Party NSW (Liberal Democrats) (@LibertariansNSW) reportedThe Libertarian Party believes in reducing government involvement in the economy. We would Reduce ATO staff by at least half over 5 years because flat tax rates will require less compliance staff, and it is essential to reduce the possibility of the tax system regrowing; similarly, scale back agencies such as the Australian Securities and Investments Commission and Australian Competition and Consumer Commissioner and the laws they administer; and sell government business enterprises, including the NBN, ABC, SBS, and the Future Fund, and use the proceeds to pay down debt. By removing bureaucrats and simplifying tax, we will have a more prosperous country. #smallgovernment #libertarian
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Ian James Lake (@metalslaw) reported@KillAuDeepState @abcnews @SBSNews Nrth nsw's nbn news had a report on it during 6pm news. Mostly because of the rioting caused by the 'far right' (pissed off locals). Then pointing out that Nigel Farage is bad for noticing the attempted beheading as well... 😒
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Erick (@Erick0341) reported@KathleenWinche3 NBN, **** happens when you’re stupid.
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Taya Nielsen: StuffTrump! ICE OUT! (@TayaNielsen2) reportedChifley established the PBS. Whitlam built Medibank. Keating started national superannuation. Hawke dumped tariffs to help Aussie farmers & their exports. Rudd built the NBN. Gillard built the NDIS. So, what exactly DID the LNP do in all those years??
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Connor (@CAweir1993) reportedNBN News getting shafted for Sydney news is not gunna go down well
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Kathy Mewton (@tatduckum) reported@thatreviewplace @MarkDiStef You were complaining about the budget not helping housing . It is And if you support ON / LNP you have no right to complain about debt / deficit Your side left Oz with over $1 T debt NDS in crisis Snowy blowout Inland rail , $45 B Robodebt NBN blowout $350 B AUKUS
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Hardware Unboxed (@HardwareUnboxed) reportedAll this talk about personal computing dying and what not, I (Steve) decided to try GeForceNOW (Australia) Ultimate using Wireless NBN, Starlink and 5G. My review is this: It's really bad, f@&ing sucks. Thank you for your time.
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Patrick Houston (@PetrucHouston) reported@news_australian No losers, we want Pauline. Stop trying to pave the way for the election fraud that controls this shitshow. Over 100%? Wtf does that even mean? Perfect NBN? Are you fkn serious? He’s a WEF globalist shill.
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Paysker (@payskerapp) reported@7NewsSydney @grok can you explain how a traditional landline can still call with no power, even though each telephony service is handed off from an NBN NTU, or DSLAM?
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Ben Davison (@Ben_Davison1) reported“Founders” thinking they “built the business without any help from government” are generally delusional narcissists Government provides -Educated & trained employees -The rule of law -Roads, rails, NBN, electricity, gas & water for your workers, products & services -Civil society
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Matthew L (@FunBrainFarts) reported@ALeighMP ALP never grows anything they just blow bubbles and then it pops then people left to pick up the pieces. Always only a matter of time. I don’t know how it is possible but every time. From recession we had to have. NBN fiscal bomb to NDIS.
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JimBobSquarePants 🇺🇦 (@James_M_South) reported@Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.
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MenHaveForgottenGod (@MenHaveForgot) reported@news_australian Stick it where it fits Malcolm, and your NBN plan for Australia is a piece of crap.
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Linda Johnson (@LindaJo90431346) reportedTurdbull was never any good. Even Kerry Packer sacked him & called him Useless. Libs gave him 2 turns at PM he stuffed it up twice Whatever he touches is useless - NBN, Renewables, Snowy 2, etc. He's a Nasty Bitter Narcassist. Wish Libs would kick him out. He's a Leftie @austpol.
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SnowmanNFT (@NftSnowman) reported@NicFromOz They use Telstra wholesale network, coverage shouldn’t change from what you have now, 4G, no 5G, I have used them, changed to Superloop though, tied in with NBN plan for bundle discount.
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Mustafa Jones (@mustafa__jones) reported@SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.
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Aldis Ozols 🇦🇺 Official Source (@ozols_aldis) reported@Hector_Herrick @Antiwoke7777 @OMGTheMess We had problems with our fibre-to-the curb NBN. their tech discovered that our old copper line was still connected to the exchange, and that was interfering with the copper line from the fibre to the house. Disconnected the old exchange line, and all was well.
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Anthony Kroeger (@kr0der) reportedhow is my wifi out for 10 HOURS for a maintenance man 💀💀 during peak work hours too, 2pm-midnight “NBN are doing emergency network maintenance between Fri 12th June 2026 14:00 AEST and Sat 13th June 2026 00:00 AEST.”
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David Lee (@Stoxxie) reported@Liberty_Itch @DavidLeyonhjelm This is an incredibly poor editorial on the NBN. A waste of my time in reading it
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paullyj57 FMD **** AUST (@paullyj57) reported@australian Err. NBN IS A TAD BIGGER probably 200 billion down the drain. Turnbull and KRudd and government suck