NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Brisbane, Adelaide, Sydney, Perth, Loch, Wollongong, Stanmore, Townsville, Albury, Rosalie Plains, Newcastle, Barrington, Sunshine Coast and Connewarre.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Brisbane |
Internet | |
| Adelaide |
Total Blackout | |
| Adelaide |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Bonanza Sturgeon
(@BurtStanton3) reported
interesting how the ETS is the one Rudd era policy Labor people still give a **** about. Would respect them a little more if they still cared about the mining super tax or the NBN.
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Patrick Evans
(@pat_evo) reported
@ajamesbragg @TroyBramston @australian Up there with the worst all-time takes on Twitter. You hate it because it's a Labor idea which is hugely popular and well-structured. It works, just like Medicare does (you clearly hate this too) and the NBN would have (if you hadn't bastardised it for Uncle Rupert). #auspol
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Tim Burrowes - Unmade
(@timburrowes) reported
From that disappointment, it was diminishing returns. Malcolm Turnbull as communications minister delivered a watered-down NBN and fed red meat to the Coalition's right by fighting with the ABC
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Rita Makhlouf
(@ritatmakhlouf1) reported
LBC and MTV not working on our TVs, only NBN and Manar … 👍🏻 #Lebanon #انتخابات_لبنان_2022
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Zamiel 🇦🇺 Vtuber
(@Maou_Zamiel) reported
Ended stream after 5 mins really unstable connection. Damn NBN.
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Egderp
(@Egderp94) reported
@NBN_Australia And keep in mind your internet has always been garbage before the storms so don't bother with that excuse. Australian internet is so bad that other countries know how shite it is and make jokes
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Laurie Patton is The Lucky General
(@LJPatton) reported
@PeterLewisEMC @joshgnosis The parlours state of the #NBN is not an election sleeper in regional electorates. It’s one of the top issues identified by candidates. Both sides have promised to fix the mess, but only Labor is committed to doing the job properly. #BetterBroadband
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Tim Burrowes - Unmade
(@timburrowes) reported
Under Labor, Stephen Conroy saw earlier than most the downside of the digital behemoths; got bogged down in his Internet filter obsession; became a one-issue minister with the NBN and left it too late for legislation which ran out of time when Labor lost power
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megan
(@mmcphail29) reported
Frydenburg tries to down Albo on wasting money. Um Josh 5.5bil on invisible submarines NBN SPORT RORTS CARPARKS WITH INVISIBLE TRAIN STATIONS and another thing Josh libs didn't keep there promises.
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Huge Martian Slater
(@hugh_salter) reported
@RichardKGrump You'll have to wait until they fix the NBN.
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Truckspeak
(@Truckspeak1) reported
@Telstra It's not a hand I need @Telstra its a solution, you see the person on the phone said I could not be verified and the one on the message thing took 7 hours without offering a real suggestion and turned my NBN issue into what type of mobile I own and you are just as unhelpful
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Hellcat
(@Hellcat78848523) reported
@DianaRyall Try getting it connected! nbn are incompetent, weeks to connect, ridiculous cumbersome process. I tell the service provider there's no connection in house, will need nbn to do full connctn; over five weeks 3 separate tech visits, each do only "their" bit, waiting for fourth tech
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AelariGaming
(@AelariG) reported
In September some time, I will be getting off the Velocity network and on to proper Fibre NBN. Once that happens (and I have more options for work availabilities) I will come back! (2/4)
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P
(@TheHappyPoet) reported
@TheKouk While I do agree, we have had 9 year's of LNP who are more interested in culture wars than smart economic management (huge debt, pulled apart NBN, to rebuild at double cost, not fixing elec grid issues for renewables) so you can hardly blame the younger generation for not knowing
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Kye Rosendale
(@WonderDalek) reported
I noticed a lot of Optus peeps aren't happy with Optus lately, if you want great quality service and want to support local aussie jobs at the same time come and join me at Aussie Broadband, use code: 6815062 for $50 off your first invoice ;) #Optus #NBN
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Andrew, Pirate of the ITs
(@FounderTa) reported
@australian It's such a terrible idea that I can't believe they would actually do it. But then I remember the nbn, and yes, they might just do it.
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JFT NatChats
(@natchats93) reported
@Aussie_BB hi what’s happening with the NBN the last 4 days. I’m getting absolutely messed up on stream from awful speeds and ping ! It’s not great.
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Fa Ke Nus
(@FaKeNus1) reported
@kayosports you piece of crap. why cant yoy stream without flicking between ok quailty and absolute rubbish quality? fast nbn network, conected directly via ethernet. no other streaming service has any issues what so ever. fix your crap platform and bring into the 21st century.
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Shane
(@jswharton) reported
@treloarjohn @DianaRyall My NBN was unavailable for near 5 weeks during the pandemic. Telstra caused outage but my ISP IiNet did nothing to assist for over a month! NBN said it was not their issue as they are the wholesalers.
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Egderp
(@Egderp94) reported
@NBN_Australia Fix your connection stability, Osama bin Laden had better quality internet in a cave
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👁️ FunkySEA☠️ Maduca👁️
(@MadseaMaduca) reported
@zalisteggall Why should they be saved? 2013 promised Pay down debt BROKEN No cuts BROKEN Surpluses 2015+ every year BROKEN NBN would be cheaper BROKEN 2019 promised ICAC BROKEN Scomos promised Surplus BROKEN Debt NOW Quadrupled They Lie/Nothing gets done They don't deserve to be saved
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Ian Farquhar
(@ianbfarquhar) reported
@bigjsl And I have a letter from Michelle saying I’m one of these houses. It’s very effective and really well put together. I know it’s been much discussed locally, as this area missed the cable roll out, and has cheaply installed copper (originally pair gained!) The NBN here sucks.
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Juge
(@Jugeyfruits) reported
@DrJBlaustein I've been with Aussie broadband for a couple of months now in N Canberra. They've been superb for me and have fantastic customer service (which we needed as NBN had the wrong address listed for us). If you do, use this referal code to get $50 credit: 7979438.
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Sparkles3
(@jewelsparkle3) reported
@MLoParis #Kevin07 and his dream of delivering the worlds worst NBN system in existence I'd hide him out of sight.
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MrTron
(@SuperMario343) reported
@elonmusk Would like to know when will the Starlink plan will start coming down in price in Australia? I'm interested however $139 per month is a bit much, NBN and 4G/5G Home broadband is cheaper.
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It's a disgrace
(@thus9) reported
@Stela_Todorovic @10NewsFirst Just warming up the attack on the: * Climate (ignore it) * Poor (indue card them) * Aged (kill them with covid or starve them) * Low income workers (cut their pay) * NDIS (cancel it) * ABC (defund it) * Medicare (privatise it) * NBN (sell it)...
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marg darcy
(@margdarcy) reported
Everybody on the Morn Pen knows how unreliable our NBN connection is. This effects businesses as well as domestic consumers. Labor has a plan to fix our NBN connectivity and has identified Flinders as a priority area. For better NBN vote 1 @SurbhiLabor @MornPenShire
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Courtney
(@thatwitchx) reported
Imagine the pain of getting all dressed up to deliver your country's vote, only to have your stupid NBN drop out #SBSEurovision
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💧😥 A U S
(@lnpcriminals) reported
@1JoyDuck @AnnastaciaMP @AlboMP Joy, they have to fix the NBN first, that LNP destroyed. Can't work in a country town with crap internet and bugger all phone reception. #AlboForPM Anthony Albanese #vote1Labor
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Gaurav Srivastava
(@GauravS81870111) reported
@BelongAU I am demolishing my current house & need nbn box and connection wire to be removed on 26 May. I have raised support request in the past but so far not received any assistance. Removal of call option from support i have no option of explaining the situation n get help