NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (78%)
- Wi-fi (12%)
- Total Blackout (5%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Dubbo, Hobart, Melbourne, Adelaide, Brisbane, Perth, Arumpo, Bundaberg, Taree, Rosalie Plains, and Campbelltown.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 24 minutes ago |
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Internet | 3 hours ago |
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Internet | 4 hours ago |
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Internet | 1 day ago |
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TV | 2 days ago |
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Jean-Michel Djaït 🇨🇵🇪🇺🇺🇳 (@jmdjait) reported@zammit_marc NBN. Never be nice.
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Cattom (@TCatley) reported@Adam_and_EVs I switched to starlink. NBN in australia was crap it kept disconnecting. Couldnt Game. Starlink ( mini dish even ) has been great cost the same, better service and that in a major city.
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Maddie Latham (@MadLatham) reportedMy phone reception has been having issues, yesterday the nbn carked it and I got spat on (my bag) by someone in Footscray. I’ve ordered $60 worth of coffee this morning, had 2 long blacks and I’m about to walk the dog in the rain and go to a bathhouse this arvo.
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GoodFellaBoi ➕ (Майк) 🏴☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported@showcallcrewing @NBN_Australia Nbn tech thinks i have a faulty nbn box inside or bad connection between the inside box and outside box. They are coming out quickly to get it sorted. Thank you nbn.
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Marek Bage. (@MarekBage) reported@JohnnyLydon I just moved to a new NBN provider. While researching, Canstar, Whistleout and others just gave me the same handful of companies to choose from. After asking AI (both Grok and ChatGPT) I ended up with a huge list of potentials with some real good deals. Comparison sites are ****.
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Trish (@TrishCharter) reportedGUESS WHAT GUYS - both of U R GOING 2 FRY. Mal, People in The Barnaby Joyce Electorate n OTHER Regional areas HAVE STILL NOT GOT NBN! Some of 'em have 2 walk 6ks up the road 2 GET MOBILE PHONE SIGNAL. HELLO, HELLO? Oh! It's Labor - NO-ONE ANSWERING! n BOWEN with Yr RENEWABLES CRAP n AI THERE'LL NEVER BE ENOUGH ELECTRICITY 2 SUPPLY ALL REGIONAL HOMES SO THEY CAN HAVE ALL THE DEVICES THEY R ENTITLED 2!
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Peter OBrien (@PeterOB24979769) reported@MrKRudd Imagine listening to the idiot who gave us the NBN. Cost billions. Did nothing. And now Starlink supersedes it with faster speeds, total coverage and zero cost to the taxpayer. Kev, you’re a numbskull.
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Jamie (@jamieeedward) reported@Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor
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Anthony (@AnthonyPHoran) reported@jarro56 @isaacfloyd13 There was bipartisan support for the NDIS & NBN because they were popular as their projected cost were fractions of what they actually became. The NBN could have been delivered by private sector for fraction of cost & is likely to be obsolete in future.
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EGP Quantitative (@AggressiveQuant) reportedAs a recent customer of Starlink, this has to be among the biggest runways in business. Only ~500k connections in Australia, apparently still >8.5m suffering through our joke of an NBN... That's just the opportunity in our little tinpot country.
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Jonathan Wilson (@jfwfreo) reported@immyonboard @Telstra If you are talking about NBN, there are many choices of ISPs that are superior to Telstra. If you need mobile, anyone on the Vodafone network is probably the best (seems to be the most reliable of the 3 networks)
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Michael Timbs (@michael_timbs) reported******* perfect. Set up some remote spot instances to distribute some compute. Set up Claude to monitor and tear down when finished. Quick health probe to make sure everything is fine, about to log off for the night and NBN outage hits immediately. Could not be worse timing
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Energy of Oz (@EnergyOfOz) reported@Temjinck @TopherField There was hardly any logic demonstrated by the pro-NBN side of the debate back then, just emotion. And the worst was the ABC’s Nick Ross
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David A Walker (@Daveinqld) reported@philmupp1 She's gone from Duttons 9 mini nuclear reactors to two full size nuclear power stations (not to be built near her house). Keeps coal going beyond Gina's lifespan. They should research Hinckley Point C. And you thought the NBN cost blowout was bad. Multiply that with Aukus.
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mick (@MickM_68) reported@Suburbia3121 I’ve had it for a while now Andy… you won’t be surprised to know the NBN in Romsey is crap! lol Starlink obv not the cheapest but it’s been an absolute game changer for us.
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Ray malicai (@RMalicai) reported@TheKouk Absolute bullshit, we were 0 under Howard, then 747 went big, Gillard and Rudd again, nbn commitments etc. Abbott slowed it down then Morrison due mostly to covid made it jump and now albo and jimflation have rocked it past 1t. You clowns can’t count
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported@RyanJones6980 @Starlink @starlink is only AU$10/month more than NBN plan in my area (regional NSW). It cost me $300 up front to connect to the NBN, and it's been heartache since then. Those in my local area have not reported any issues since connecting several years ago.
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pigways (@pigways) reported@craigkellyAFEE NBN the model; $56B sunk, high costs for end users, poor performance, huge salaries inc executives, bonuses paid every year despite failing to meet targets. Now, NDIS ... 🤪
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Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported@NBN_Australia Once again our useless service is dropping out. Thanks to the destructive & stupid @hontonyabbott (NOT Hon.) & complicit @turnbullmalcolm some of us are stuck with the useless satellite service. Years of promises of fixed wireless or something but … NOTHING
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dan nolan (@dannolan) reported@scottjla I bought a home server just for this earlier in the week! I’ve pruned my builds because of awful Aussie nbn upstream
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Bill O’Slarty-Bartfast (@Klaartu) reported@isaacfloyd13 @johngar45721 And the NBN ****-up was the LNP trying to protect Murdoch.
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Marty Funkhouser (@PhilFunkhouser) reported@Bryan_APDS There he is, popping up again in his blue suit! Mr Copper Wire NBN $65billion. “No Bloody Network” he stopped a HFC roll out to install Prof. Alex Graham Bell’s copper wire from 1876. Famous words to Mr Watson, the first phone call. Australia let it happen!
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Johnnymoo1969 (@johnnymoo1969) reported@NBN_Australia how bad is the NBN !!! - took annual leave today and no bastard turned up - FU NBN - you’re another govt disgrace - they couldn’t give a **** about the customer or their time - another @ausgov disaster - we are a third world country
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T help (@Thelp725428) reported@AnthonyDonB @Starlink Latency is terrible - it works but if you can get fibre / nbn - stick with that - even Elmo says it can’t compete with cable in cities
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Never vote LNP. (@LNPvoterfail) reported@GusLefty The LNP let the NDIS run away. Deliberately in an attempt to make it unsustainable and shut it down. It's what they do. Medicare. NBN. Veterans. Robodebt.
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Polycarpus 🖤💛❤️🇵🇸🇺🇦 💉 (@PCL1703) reported@LloydRusse17883 @deemadigan So you also need government to get out of health, education, transport, policing, NBN, clean water, defence, emergency services, etc.?
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Roz🌹✌️🕊☮️✨️💜🎶💎 (@rozywhitelight) reportedDvds vs streaming; no ads, the older productions were often better, no issues with nbn or internet buffering etc!! Lets face it. Tech has ruined alot of good things including creativity
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anthony, underclass prole cat, edwards (@anthony45052793) reported@MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone
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VISION 🇦🇺 (@Vision_iii) reported@Ryantlon @MarkDiStef How can land prices go down? Council contributions are up, electrical infrastructure costs are up, sewer/water infrastructure costs have more than doubled, NBN costs are up. Council/state requirements are significantly more. Cities are landlocked with land become more and more scarce. Impossible for land cost to go down. As to deregulation, what deregulation? They introduced the regulated design process and you now need to get a PCA who asks for a BCA report from a BCA consultant who demands fire penetration reports, fire engineering reports, facade reports, wind reports, waterproofing reports and waste reports. And that’s just BCA. A task that was previously performed by one consultant now needs at least 8.
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Hudson (@Hudson11630916) reported@PatrickGormanMP Labor will bankruptcy the country on that hill but never say how they will fund it just like NBN blow out and the unfundedNDIS let alone the states debts racked up the LNP had pay for as Labor now claims the LNP created the trillion dollar debt.