NBN service status: outage reports and connection issues
Why is my NBN service not working?
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Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (78%)
- Wi-fi (9%)
- Total Blackout (6%)
- E-mail (5%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Sydney, Adelaide, Brisbane, Perth, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, Toowoomba, Dubbo, Warragul, Windermere, and Port Stephens.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 2 hours ago |
|
Melbourne
|
Internet | 5 hours ago |
|
Sydney
|
Internet | 10 hours ago |
|
Adelaide
|
Internet | 11 hours ago |
|
Sydney
|
Internet | 13 hours ago |
|
Brisbane
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Matte Black (@MattSul96194350) reported@realRick_AUS I've just been fishing 50km down the vic river in the NT. Starlink had better uninterrupted reception than my NBN at home in the middle of Darwin. The NBN was yet another Labor scam on the taxpayer.
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Never vote LNP. (@LNPvoterfail) reported@GusLefty The LNP let the NDIS run away. Deliberately in an attempt to make it unsustainable and shut it down. It's what they do. Medicare. NBN. Veterans. Robodebt.
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Ferrousoxide (@Ferrousoxi29174) reported@lesstenny Terdbull is full of ****. Just look at the failure of the NBN and Snowy Hydro 2.0.
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Steve (@Steve02561496) reported@KatyKray73 How much climate damage did this morons national NBN network cause?
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@JPVanga (@jpvenga20579) reported@jera_nichols @jackieaus @Starlink I'm Northern Beaches Sydney. The slightest change in the weather or HAARP signals - Chem Trails, all affect the signal which drops out as a result. It also drops out at 6.15pm EST most evenings. I run another NBN service in tandem as I run an internet based business from home.
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Sharpe (@Sharpe75299870) reported@GreenTyler27 I cant remember even 1 gov project being completed on time and on budget. Completely the opposite, snowy 2 ..... How much has the NBN cost us! Jacinta spending spree! The list of failures never ends in Australia
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Not for you (@bcg1976) reported@BilsonhBilson The public can buy it if they want. It's a public company. I wouldn't with starlink cellular about tk come online. Just like I wouldn't have bought it's copper network off it for the NBN. How has that public turkey worked out?
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Pete (@Travellingtooks) reported@ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.
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Johnnymoo1969 (@johnnymoo1969) reported@NBN_Australia @ausgov If I ran my business like you I’d be bankrupt - you get away with it - too bad I’m going to Starlink - hope Starlink puts you out of business - how about paying me for my leave day!!!
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Neil Cambourne (@Neilsy58) reported@NBN_Australia hello , we had a scheduled upgrade in our street in Manly Vale yesterday and since the NBN team left none of us have internet access. Your website says unscheduled outage. Not very good service to be honest
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Aussie Phil (@phil_aussie) reported@SenatorWong We cannot even get NBN to come and fix a broken connection on a telegraph pole🤔
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panopticon (@harrypanopticon) reported@SandyXiaotong For the fact that she had such a bloody big mouth on NBN and towards Malcolm Turnbull, she got awful quiet on NBN.
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Nonny (@nonnygb) reported@Jenbox360 Nah that's not torture... I've finally convinced my ISP & NBN here there's an issue with my fibre connection with 40+ dropouts a day. It's taken them a month & 4 callouts to finally accept it's not my hardware or within my property. I was losing my mind.
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Cdbrown (@BrowntownBrew) reported@Batman2242 @JMarshall63666 That's just a stupid old lie. The concept was determined by an independent cost benefit analysis which determined upgrading to fibre provided the best benefit for the cost based on existing and concept tech. Libs destroyed the plan and the economics of the #nbn
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Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia sure enough this problem still isn’t resolved. Outage page has been showing us as facing network degradation all week. Regular dropouts and slow connectivity. Will you ever fix this???
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Cdbrown (@BrowntownBrew) reported@UrbanHubbard @TheLucidyn @Batman2242 A fibre network was a sound investment. It's the part of the #nbn that's actually profitable. But the libs killed the economics when they tried to reuse the crippled copper. Meanwhile Turnbull was investing in fibre rollouts in Europe
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Gregory J O'Flaherty 💧💦 (@schitzoziris) reportedI rearranged my furniture like I said I might. Crashed my NBN doing it and now it will not connect. Spent the last hour on the providers help text… the backup 4G SIM WiFi Connection isn’t working either… the technician is coming later this week … The flat is more cluttered and I should have left it like it was… That filled the day anyway. I needed the exercise… I can’t sleep ..
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Tim (@ttmoari) reported@SydneyCityTV Those horrendous pins are still being worn. WIN News’ product is piss poor compared to NBN News. But the latter will probably become rubbish in time.
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Paradoxa (@Paradoxa18) reported@DavidJoffe64_2 @drkeithsiau rely on VicEmergency alerts are opt in/out only trouble now it relies on data no nbn here no wifi limited data for mobilenet just switch on to check so wrong to demand people have the latest tech just to get emergency alerts tech fails here +how many network blocked old phones
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💛 Teelo Bee 🐝 (@Teelo_Bee) reportedIm also not claiming it 100% never happened. Or that I was 100% wrong. As I’ve seen no real evidence to disprove this is false either. But if it wasn’t said directly in the BBN server I don’t wanna act like it is. Even if YouTubers and NBN devs supported it to be unintentionally.
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ProudWhiteAustralian (@proudwhiteozzy) reportedAustralia is such a third world ********! Albanese has flooded this country with parasites, couple that with the fact that every nbn crew I see is full of browns and blacks, explains why I pay a **** ton of money for ******* dial-up speed Internet in 2026. JFC.
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durackpl (@durackpl) reported@ChrisEconomist 2/2 The true scale of the off-budget disaster will only be clear when someone aggregates the retained losses across all these investments, as companies do in their financial statements. I've never seen this done, but if the NBN is any guide, the total would be staggering.
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Rabbi Dr. Aaron Ross (@RabbiRoss) reported@JakeTurx It sounds like you have the same issues to negotiate. American Yeshivish is not Israeli Charedi. Prices are high. And so on. Demanding that others change for you will go nowhere. If you're ready for the move, call NBN and get the ball rolling. 6/6
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Lucidyn (@TheLucidyn) reported@UrbanHubbard @Batman2242 Turnbull botched it. The original fibre and fixed wireless sections of the NBN were worth doing. Switching to Fibre to the Curb was an expensive mistake that has already needed replacing in most areas. This isn’t a left/right issue, and that’s not my point anyway. You missed the core of my post. The NBN was and still is a good idea. It just needed far better design than the “back of a napkin” version under Rudd, and Turnbull shouldn’t have messed around with the plan the way he did. I worked with people who installed the cabnets during the transition and saw exactly what changed inside them. With over 20 years in the IT industry, I know what I’m looking at. My actual point is that comparing the NBN to Starlink is unfair. It’s like comparing the entire fixed telephone network to mobile phones in the 1990s. Mobiles were revolutionary, but they didn’t replace the fixed network they complemented it.
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cockitythegalah (@jlmcmlxvii) reported@p_terg IT ordeal 😵💫 They got the NBN on today. Box nowhere near the computer and computer doesn’t have a wifi adapter. So I did the dash down the road and got them a 10m Ethernet cable and away they go.
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Pauly D (@DK_Flipper) reported@KatyKray73 NBN, steered us through the GFC trouble free, dismantled Howards work choices rubbish, introduced paid parental leave, biggest increase to pensions since federation, funded the digital education revolution, withdrew all Australian troops from the Iraq war....
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Leigh (@Leeroy1855) reported@olsod45 @BobBurn97207272 @R64862Rvan And a 20 billion dollar annual interest bill and the debt still growing unabated. THE reason your lifestyle is cratering. We are not America slick. That debt is all Labor's. When you announce major infra structure and I mean major! With zero funding put in place to fund it. As your arse is being shown the door. Which Labor does every time and requiring some else to find the money. Then your always going to be working from behind. We were debt free as Howard left office. Then along came Rudd with the NBN and Gillard with the NDIS. Announced with massive fanfare and zero funding. Granted Morrison and the idiot Turnbul didn't help either by throwing money at them. We are heading for a recession (we had to have) but you appear to have your head ensconced in a very dark place.
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AJganetti #WWG1WGA (@AJganetti) reportedI HAVE NBN 500 DOWN 50 UP FOR $80 A MONTH
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Gregory Briscoe-Hough (@GBH0100) reported@samstrades But he did deliver the NBN ( no bloody network) so well too!
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reportedDamn, my NBN has been down since noon today. I'm hot-spotting for now, but it's painfully slow down here. Probably the final straw ... if they don't fix it by tomorrow morning, they'll just convince me to embrace 💫 @Starlink not that I need convincing ✨