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NBN service status: outage reports and connection issues

Why is my NBN service not working?

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Full Outage Map

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 75% Internet (75%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Brisbane, Adelaide, Sydney, Melbourne, Perth, Dubbo, Croydon, Long Forest, Arumpo, Holmesville, Warragul, Cairns, Hobart, Parramatta, and Ashfield.

CityProblem TypeReport Time
Brisbane Internet 10 minutes ago
Adelaide Total Blackout 49 minutes ago
Adelaide Internet 9 hours ago
Sydney Internet 11 hours ago
Adelaide Internet 18 hours ago
Melbourne Internet 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CatManSturty
    Stuart the Catman (@CatManSturty) reported

    @algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.

  • imboudee
    M (@imboudee) reported

    @THATS_RIGHT_YA @robb_j_m I doubt that’s a problem with the NBN infrastructure and perhaps more to do with your provider (TPG). I’m not sure what a 20 cm network cable has to do with much. At gigabit speeds I’d suggest a Cat7 network cable, to be sure to be sure. They’re fairly cheap nowadays.

  • some0nethere
    some0nethere (@some0nethere) reported

    @OMGTheMess I am an EV driver, but I do not think others should be paying for it. Perhaps if the government invested in standing up a government owned charger network that had a sound business case and sold it later, that might be ok. However, that was what NBN was supposed to do with internet...

  • Errol5870
    David Collins (@Errol5870) reported

    @australian People have already forgotten another of his past failures “The National Broadband Network”, NBN for short…

  • TonyMemandqvy
    Tony Meman (@TonyMemandqvy) reported

    @cjoye Sell the NBN? Yeah because when we sold the electricity network, that worked out well for prices. Bringing CGT in line with tax on wages is going to be one of the fairest tax decisions made. Nothing will change otherwise businesses would have left for a tax haven already.

  • StefanVXR8
    Stefan Tapp (@StefanVXR8) reported

    @NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!

  • hoskyidiots
    ADAMan 🧫🧠 (@hoskyidiots) reported

    @craigkellyAFEE @Sauronlordking Free internet would be cheaper than FTA TV FTA TV (FY2025-26) Total estimated annual government expenditure/support on all FTA TV A$1.64 billion NBN Financial year 2025, ended 30 June 2025), NBN Co’s total operating expenses were approximately A$1.6 billion.

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @WaveTheoryUK @robb_j_m Hopefully your area will be enabled for the free fibre upgrade and you'll actually get the proper nbn rather than the crap LNP rolled out.

  • BrettS69
    bob (@BrettS69) reported

    @EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.

  • GBH0100
    Gregory Briscoe-Hough (@GBH0100) reported

    @news_australian Snowy 22b.0 man has as much credibility as his NBN (no bloody network) rollout achievement… worst Monister ever!!

  • ItsMissShorty
    𝒮𝒽❀𝓇𝓉𝓎 (@ItsMissShorty) reported

    @osborne_sam @robb_j_m Not your reply. Weirdos be replying to me, then blocking me before I can even reply. What in the actual ****? Semantics. I don’t need NBN. Or any kind of home wifi service. My mobile data suffices.

  • eevblog
    Dave Jones (@eevblog) reported

    @impalethevlad It doesn't work like that when the entire business park NBN is down and many thousands of people are suddenly trying to find cellular workarounds.

  • diss_presso
    Max (@diss_presso) reported

    @BrowntownBrew @robb_j_m Most of our national capital Canberra is on <100mbps whilst literal 3rd world **** hole islands, without NBN or paved roads, get triple that. Anyone who actually believes in the NBN is as brainwashed as a Putin supporter. Starlink has made the NBN largely redundant for non gaming purposes, and the 5G network is already 3 times faster and both cost taxpayers exactly $0.00. Rudd should go down in history as the king of morons.

  • DanielSMatthews
    𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported

    @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

  • diss_presso
    Max (@diss_presso) reported

    @BrowntownBrew @robb_j_m In some cases. They would pay Telstra to use the pits, or Telstra itself would install fibre. This is an issue all over the world. We’re simply trading one monopoly (Telstra) for another (NBN). But there’s nothing to stop another company in theory from running their own fibre in dense areas - but not now of course, as they wouldn’t be allowed to undercut the NBN (hence the stupid NBN has actually made it so internet cannot be cheaper than how much they say it should be - law of unintended consequences - now the law is literally making cheap internet illegal).

  • BamBam0667
    BamBam 🇦🇺 🐕 (@BamBam0667) reported

    @EnergyWrapAU As much as I dislike Turdbull, you'd have to give him small credit for curtailing the NBN blowout that would have been. ALL 3 of these had the exact same problem. Contractors, with little Govt oversight, rorting the system for their own gain. Public servants writing 💩 contracts

  • paullyj57
    paullyj57 FMD **** AUST (@paullyj57) reported

    @JH_Otway_Ranges @craigkellyAFEE we never needed an nbn . mobile phone for data was faster and cheaper. Now starlink is faster and cheaper again NBN is a 200 billion dollar disaster

  • TheNoisyTrunk
    The Noisy Elephant (@TheNoisyTrunk) reported

    @Goyoubays @bob_parto You are such an uninformed ****** that we'd bet you support One Nation, you dim cooker. The original NBN planned and started by Labor was FTP all the way and was NEVER going to be funded by the telcos, you idiot bath scum ring. The Libs ****** it by changing it with their "Technology Agnostic" prayer using a cobbled together FTN. Go back to bed and fiddle with yourself like you were before you posted your dimwitted, uneducated reply. Take tissues. ******* idiot.

  • travelbizzau
    D Taylor (@travelbizzau) reported

    @Boom_ThatHurt @AvidCommentator The NBN was already billions over budget, years behind schedule and drowning in rollout failures before Abbott changed a thing. Labor sold a Ferrari, delivered a **** box, then blamed the next driver for the smoke coming out of the bonnet.

  • puxiesmt
    Susan (@puxiesmt) reported

    @jeff32567916 @australian He recognised that NBN via wifi (using mobile phone network) is a bad idea, when the mobile phone towers back up battery's go flat (couple if hours) we have no communication at all, we should all still have wired communication but we don't so it's very easy to switch it all off

  • moresunshine_1
    John Cas (@moresunshine_1) reported

    @Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!

  • bek_lenin
    bek_lenin (@bek_lenin) reported

    @robb_j_m NBN is free, however the providers are the ones who charge. But the infrastructure itself has always been free. They upgraded our home for free, changed over faulty equipment, for free. As for price get about 300mbps DL for $80 a month. Not bad. Super reliable. Happy.

  • econoadabsurdam
    Econo ad absurdam (@econoadabsurdam) reported

    When the ALP talks up something like the NDIS or the NBN and says that it will help increase productivity, what do you think they mean

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @diss_presso @robb_j_m The nbn was only announced in 2011/12. So if it went to crap in 2000, that's the market that let it go to crap.

  • Ben_Davison1
    Ben Davison (@Ben_Davison1) reported

    “Founders” thinking they “built the business without any help from government” are generally delusional narcissists Government provides -Educated & trained employees -The rule of law -Roads, rails, NBN, electricity, gas & water for your workers, products & services -Civil society

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @un1v3rs3135 @robb_j_m i'm on slightly more expensive starlink plan, rural village, get 240 mbps down and much faster uploads than fixed wireless nbn for just $9 a month more than i paid for the unstable NBN. has dropped out once for 7 mins in very heavy rain over the last 5 months.

  • TitanMarsGods
    Titan (@TitanMarsGods) reported

    @NBN_Australia I need help and my ISP Superloop said you canceled my appointment today. My service has been down all weekend and I need immediate resolution. Please try to be less incompetent given the billions of tax we waste on your service.

  • julerin8
    Weird Uncle Bob (@julerin8) reported

    @DavePhippen After 8 calls totalling 12 hours to NBN co and Telstra I found the magic key: Just say "Ombudsman" Service person arrived the next day and a new modem the same week.

  • Antking1966
    Antking66 (@Antking1966) reported

    @robb_j_m Not only that the NBN unbelievably has never made a profit

  • charlie_mi53959
    Charlie ****** (@charlie_mi53959) reported

    @TheKouk Including child care, the ABC etc. is only the first bit of where you’re wrong. Even if you include them in your list, they don’t put a dent on white elephants like the NDIS, NBN, and not to mention all the lost tobacco reve— oh, I’m sorry, I forgot you were a retard. Carry on.