1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. NBN
NBN

NBN service status: outage reports and connection issues

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 77% Internet (77%)
  • 10% Wi-fi (10%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)
  • 0% TV (0%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Adelaide, Melbourne, Perth, Kincumber, Ballarat, Rosalie Plains, Hobart, Arumpo, Townsville, Wollongong, Dubbo, Croydon, and Long Forest.

CityProblem TypeReport Time
Brisbane Internet 5 hours ago
Sydney Internet 9 hours ago
Sydney Internet 10 hours ago
Brisbane Internet 12 hours ago
Adelaide E-mail 13 hours ago
Adelaide Internet 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • poruchan09
    poruchan ๐Ÿ’–๐ŸŒธ | Artist Alley, Reservoir (@poruchan09) reported

    Restarting everything for pc and modem. NBN unstable right now. Iโ€™ll be getting food as well. Wait a moment!

  • payskerapp
    Paysker (@payskerapp) reported

    @7NewsSydney @grok can you explain how a traditional landline can still call with no power, even though each telephony service is handed off from an NBN NTU, or DSLAM?

  • Ticcer
    Ticcer ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ณ๐Ÿ‡ฟ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡บ (@Ticcer) reported

    @KatyKray73 Weirdly, Rudd's original NBN plan was way better... Fiber to the curb. Turncoat came in and said it was better to have a mix of technologies... as if incompatibility issues between different technologies never existed. It was idiotic! At the time, it was clear to me that he did that because he wanted to claim some of the expected glory of the network for himself, and to snub Labor.

  • julieburgess623
    Julie Burgess (@julieburgess623) reported

    @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

  • jazzkat
    Brian Loffler - #SeventhGenerationPrinciple (@jazzkat) reported

    Terrible service from @NBN_Australia One of their field techs accidentally cut off our whole Strata building with a bad telecommunications patch next to the NBN Node. I told the tech (27hours ago) but they went home without fixing it. A Level 2 escalation has yielded nothing. Gr

  • GrantMa24544383
    Grant Mackenzie (@GrantMa24544383) reported

    @1Alboforpm Considering Labor designed the NDIS, Libs and Labs together gave us the NBN, Libs and Labs the submarine fiasco? How's the tax on tobacco going in stopping smoking as opposed to feeding organised crime? Pot / kettle Their sudden growth will result in messes, poor communication and confusion between newly formed members but their sudden growth is do to the F up by these 2 major parties. Oh... and ... Fire the Liar

  • spannaforce
    Anna (@spannaforce) reported

    @ApiaFcViareggio Nbn was down. Seems OK now

  • DamnImDeadAgain
    Gibbo (@DamnImDeadAgain) reported

    @news_australian No way he gave a sub par NBN service and every thing that he touches turns to crap

  • LibertariansNSW
    Libertarian Party NSW (Liberal Democrats) (@LibertariansNSW) reported

    The Libertarian Party believes in reducing government involvement in the economy. We would Reduce ATO staff by at least half over 5 years because flat tax rates will require less compliance staff, and it is essential to reduce the possibility of the tax system regrowing; similarly, scale back agencies such as the Australian Securities and Investments Commission and Australian Competition and Consumer Commissioner and the laws they administer; and sell government business enterprises, including the NBN, ABC, SBS, and the Future Fund, and use the proceeds to pay down debt. By removing bureaucrats and simplifying tax, we will have a more prosperous country. #smallgovernment #libertarian

  • metalslaw
    Ian James Lake (@metalslaw) reported

    @KillAuDeepState @abcnews @SBSNews Nrth nsw's nbn news had a report on it during 6pm news. Mostly because of the rioting caused by the 'far right' (pissed off locals). Then pointing out that Nigel Farage is bad for noticing the attempted beheading as well... ๐Ÿ˜’

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    A pity I didn't see how tonight's Dalts report played out on NBN News, would've been rather funny if Natasha Beyersdorf (who I think may have even worked alongside Kevin at Prime Tamworth, but I'm not 100% sure of that) made a "I think I've seen Kevin on another network" quip! ๐Ÿ˜œ

  • mwfowlie
    Michael Fowlie (@mwfowlie) reported

    @tomdoes_tech @DanielW_Kiwi I mean even if you love Australia, the NBN sucks

  • ChrisGHC33
    Chris (@ChrisGHC33) reported

    @michaelsnape Jenny and Matt made $5.3m in profit on the sale of their business after tax. Their business was reliant on - Roads and Transport infrastructure - Electricity infrastructure - Police and Emergency services - NBN And many other services afforded through their taxes.

  • warranto_q92963
    Quo Warranto (@warranto_q92963) reported

    Getting there. First time EVER since the NBN was put in by Raj and his mate...i now have a green transfer light as opposed to orange. Of course no one gave a **** there was a problem on the day. I do have some patch cables without a cat rating, so there is that. Baby steps.

  • Bailey92035278
    X- Y Bailey ๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡ณ๐Ÿ‡ฟ ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฉ๐Ÿ‡ช๐Ÿ‡ฎ๐Ÿ‡น (@Bailey92035278) reported

    @EdSaint61 After channel nine just cut NBN news channel 9 donโ€™t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

  • scrdeclxpse
    Heilagt ๐Ÿ‡ฆ๐Ÿ‡บ (@scrdeclxpse) reported

    @xShephardx Being a nerd here in Aus is like top 10 most emotionally excruciating experiences since my internet used to be 3 mb/s, which is actually a lie since my ISP throttled it down to 950kb/s. Thank **** for NBN since it's now like 62mb/s but gigabit internet would have me heavenbound.

  • nigel15026948
    nigel (@nigel15026948) reported

    @news_australian None stuffed NBN. Many farmers still have very little service, look at how much snowy 2 has and is continuing to cost.

  • Andrew_Godman
    Andrew Godman (@Andrew_Godman) reported

    @onurcam @tzk1810 Kinda slow compared to fibre. Misses the point that Tony screwed the nbn and ended up spending just as much as a fibre network was going to end up being

  • stephenhumble11
    stephen humble (@stephenhumble11) reported

    @BassonBrain @Starlink Nationalist fools wasting taxpayers money. Imagine if every country wanted their own LEO constellation the performance would be poor it would be expensive and require endless subsidy's like Australia's NBN satellite service.

  • skinthent
    Scott ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฆ๐Ÿ‡บ๐Ÿ‡บ๐Ÿ‡ฆ (@skinthent) reported

    @ruicharadrius If your wifi is bad, get a different AP. It is exactly the same wifi standards used globally. Or do you mean your internet connection? That isn't wifi. I have FTTP NBN. It works fine.

  • nya_aneko
    AnekoNya~ ๐ŸŒธ๐Ÿณ๏ธโ€โšง๏ธ (@nya_aneko) reported

    @venteaVT My house has starlink, runs at about 160 mbps at best and itโ€™s like 3x faster than the nbn at my parents house, Australian wifi is so bad

  • SpicyIce7
    Spicy Ice (@SpicyIce7) reported

    @yannikau2 @AmanogawaShiina Makes no difference to me. I ain't buying **** no point. Because Australia is governed by the mentally retarded I have been waiting for nbn the government run fiber network to connect my home internet since December amd still waiting.

  • pjhmccann65
    ich bin RAT seeking (@pjhmccann65) reported

    @smith_johnxxxx @Sauronlordking @VDejan0000 NBN was not a '**** up', until Abbott became PM.

  • GwenMotherS
    Spider Mother Gwen (@GwenMotherS) reported

    ATTENTION DUE TO AN UNFORESEEN NBN SEE SERVICE OUTTA STREAM TONIGHT IS CANCELLED i am so sorry for those looking forward to the kotor 2 stream and i will be looking into alternative internet providers such as Starlink that are apparently far better for my area then the old

  • dbmgreen
    DBMG ๐Ÿ‡ฆ๐Ÿ‡บ (@dbmgreen) reported

    @Peter_Fitz I was a Young Lib at UWA. Tea & Fairy Bread with Mal Fraser @ Sir Charles house. Volunteered. I was sliding but NBN was the last straw. AUS needed a statesman we got Abbott. :( Volunteer for an independant now. Unlikely to support libs ever again. If they are around that is.

  • PJbird_01
    P J Bird ๐Ÿ˜ท Vaxed ๐ŸŽถ ๐ŸŒˆ ๐Ÿ‡บ๐Ÿ‡ฆ ๐Ÿ‡ฏ๐Ÿ‡ด ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@PJbird_01) reported

    @suzanne2222 Another LNP disaster just like the NBN has cost Aussies billions to fix

  • GBH0100
    Gregory Briscoe-Hough (@GBH0100) reported

    @news_australian Snowy 22b.0 man has as much credibility as his NBN (no bloody network) rollout achievementโ€ฆ worst Monister ever!!

  • Russputin2
    Russell Drysdale :#Do Noble Deeds. (@Russputin2) reported

    @Chriskenny_sky Do they not let current News into the SkyNews cesspit Chris. Do you want us to crowd fund a full Fibre NBN service for you?

  • stephenhumble11
    stephen humble (@stephenhumble11) reported

    @DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.

  • _Testflight_
    Testflight (@_Testflight_) reported

    @Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet