NBN Outage

Is NBN having an outage right now?

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

 Problems detected at NBN

NBN problems in the last 24 hours

NBN Outage Chart

April 02: Problems at NBN

NBN is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet 76.72% Internet
  • Wi-fi 9.40% Wi-fi
  • Total Blackout 5.60% Total Blackout
  • E-mail 4.93% E-mail
  • Phone 2.01% Phone
  • TV 1.34% TV

NBN Outage Map

The most recent outage reports and issues originated from Perth, Brisbane, Gembrook South, Melbourne, Narangba, Adelaide, Sydney, Westfield, Glen Iris, Athelstone, Hobart, Gold Coast, Galston, Helidon and Burwood.

Perth Internet
Sydney Internet
Perth Internet
Brisbane Internet
Perth Total Blackout
Gembrook South Internet

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • iGavMax Gavin (@iGavMax) reported

    nbn still down. @Telstra "smart modem" is basically useless because the 4G service here is woeful - 1 bar if we're lucky, but mostly surviving on 3G hotspot! What a joke. @NBN_Australia no response to my DM's either. Cool cool.

  • WoljaIlpapa WoljaIlpapa (@WoljaIlpapa) reported

    Really have to hate the Abbott govt. They broke the NBN in the name of spending shitloads for bugger all. Now I'm struggling working from home cause I'm on HFC, which was crap in 2000. There's so much we have to hate you for #auspol

  • RobinVirant Robin Virant (@RobinVirant) reported

    @annabelcrabb @Telstra Luckily i shut down nbn after it was obvious i couldnt afford it in 2017. I get an email every month about refund thats now a CR. I shut down gas/elec now as well. Luckily there are still candles and porta gas

  • VernVerass Verner Verass (@VernVerass) reported

    @SuxHypocrisy @gnoll110 Anyone watching #TheDrum lately will have noticed the problem of poor broadband ~ breakup of signal and poor image quality due to buffering constrained by limitations of substandard NBN.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @brezey3 We can confirm that your NBN service is already active. I will further coordinate your issue with your case manager to look into it further. For now, please turn your modem off for a few seconds before turning it back on then check your connection afterwards. -Mel

  • bongobeach33 bongo beach (@bongobeach33) reported

    @arrjaydub @mdixonsmith @Telstra I've been trying to contact Telstra about a new NBN connection and had an issue that couldn't be handled on line. Had to wait, but finally got someone who helped me on 1800 834 273

  • OutandA OutandAbout (@OutandA) reported

    Not good & my internet connection went down last night & waiting on the NBN!!! @PaulFletcherMP @ScottMorrisonMP scott

  • dingos1946 Machs Colombani,"It's Still Time " for LABOR 2022! (@dingos1946) reported

    NBN Australian one of the Worst in the Developed World and Prone to Slowwwwnesss and Faults a plenty ! All Because the LNP choose Fibre to the Kerb and Not Optic Cable to and through the House! Costing Twice as much as LABOR'S All OPTIC CABLE !

  • Moogyver Cmdr Moogyver 🐮🛠 (@Moogyver) reported

    @NBN_Australia Oh, hi! Yes it came back up at 10PM. It appears a loca power outage where the CMTS is located may have caused this. If it wasn't back up this morning I was n going to get in touch.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @DMacKinnonAU is with nbn, they’ll let us know and we’ll work together to resolve and provide updates. Please know that providers are experiencing extremely high call volumes and support requests at present and are working with reduced staffing levels. For more information, please refer 2/3

  • impactblue85 Anna Hahn (@impactblue85) reported

    @TPG_Telecom Frustrated by your move to online support but with no queue in place, I just keep getting told to try again. My service keeps dropping out, many times an hour, which I am aware is likely an NBN issue, but I need to contact you first. And yes, I have reset my boxes.

  • john83232546 john (@john83232546) reported

    @NBN_Australia Shane understanding that these are difficult time but with an Internet that is so slow that I can even load their pages 0.54mbps download speed there isn’t much I can do other than wait on the phone.

  • ToryHunta Logan Mutant (@ToryHunta) reported

    The very Dishonorable @HonTonyAbbott Rat ****** the whole lot of us on everything when he came to power Renewables NBN Health Education Women's issues Prince Philip nearly got a knighthood an at least Tony's Daughter got a dodgy scholarship

  • VodafoneAU Vodafone Australia (@VodafoneAU) reported

    @abhinav_mq 2/2 These include being unable to make or receive calls, NBN connection issues, reporting lost or stolen phones and recharge issues. Thank you for your patience.

  • garystark Professor Margarita O'Clock Stumpy Gaz. (@garystark) reported

    @NBN_Australia Your suggestion does not help matters at all. Your suggestion actually impedes the process of getting the issue resolved in a prompt and efficient manner. So please do not give me corporate spin. I do not accept it. It's second rate blather and unsuitable for the masses.

  • garystark Professor Margarita O'Clock Stumpy Gaz. (@garystark) reported

    @NBN_Australia Utter rubbish. It IS passing the buck. Of the worst order. The problem is your problem. You have been informed of the problem.

  • norbs Todd Norbury OAM (Self isolation world champion) (@norbs) reported

    @NBN_Australia So spoke to the ISP as requested on DM. Still waiting on @NBN Very good NBN. All week I have been off the air trying to share one service working from home. Thank you for proving what everyone else has said about your woeful service.

  • garystark Professor Margarita O'Clock Stumpy Gaz. (@garystark) reported

    @NBN_Australia This is NOT a provider problem. It is YOUR node that has failed. AGAIN. And AGAIN. And AGAIN. Probably nine times since about July last year. THIS. IS. YOUR. PROBLEM. DO. NOT. EVEN THINK. ABOUT. PASSING. THE. BUCK. Do your job, and stop the disconnections.

  • dmcflynn Dale Cooper (@dmcflynn) reported

    @NBN_Australia hi folks. Been without any internet (not slow, none!) for 9 days due to an outage according to your website. I live in Hooper Crescent Flynn, ACT. My provider TPG is all but mute so I’ve given up on them. 9 days - how is that possible!! Can you help!! Please! Dale

  • _pradeep_ Pradeep Shanmugham (@_pradeep_) reported

    @DylanDuff3 @GeoffreyHuntley @jbogard @JamesNK Unless you got TPG FTTB - the network from @NBN_Australia its a joke!

  • ahmad1ki Ahmad (@ahmad1ki) reported

    @NickRossTech @NBN_Australia the nbn proofed to be the none future proofed and slow network

  • Scrotes3 Scrotes (@Scrotes3) reported

    @MrKRudd 3/7 - Business is adapting to a scattered Workforce. Let’s help business use Nbn & this new social momentum to embed remote working. Lets get good at it. Let’s swap a few hours a week workers waste in traffic for time spent at home getting to know their spouse & kids.

  • godhatesliars GoDhATESLiars (@godhatesliars) reported

    @NBN_Australia Hi Jacky, the tech came in this morning (He was wearing a face mask 👍), he replaced the modem and reterminated the NBN box outside, tested OK by then. But guess what, the drop off happened again! Not sure if I should give the 8th try or just cancel my NBN!

  • DanMoz Daniel Morris (@DanMoz) reported

    Good timing from the Nbn "We are currently performing planned network maintenance. It started on 3 Apr 7:00am and will finish at 3 Apr 3:00pm. Services are expected to be affected for a total of 4 hours 30 minutes during this time."

  • RayFleming Ray Fleming (@RayFleming) reported

    @zdnetaustralia Your headline is the opposite of the story. Traffic volume is up 30%. Not speed, and nothing in the story mentions speed. If traffic volume is up 30%, then speed is probably down (as they are for me at home on NBN)

  • thomascastleton Thomas Castleton (@thomascastleton) reported

    @Foxtel @FOXTEL_Help switching to NBN so Foxtel cancel my current Broadband without notice. I then call and am told that my NBN internet should be connected by 9pm Monday! Outrageous.

  • vortexau vortex (@vortexau) reported

    @sebtheit @Aussie_BB Well, no wasn't really aware tbh. NBN has only been available here for mere weeks. Internal cable is direct from the network boundary to the modem and only a few years old.

  • nickcleaver nick cleaver (@nickcleaver) reported

    @Telstra our NBN cable hell continues. March 5th was the date when the NBN service was supposed to replace my broadband cable service. You cut the cable with no warning and have not orchestrated the NBN connection. Almost a month with no internet. can you please sort it out

  • cream_gables Shan (@cream_gables) reported

    Hey @Optus, It's impossible to access your service at the mo. I signed up for NBN internet on 17/3. Techs came on 30/3 but I'm still waiting for the modem. I've tried every which way possible to contact your service. Just need to know when modem may arrive. Please respond. 😔

  • BelongAU Belong (@BelongAU) reported

    @pearcematt sorry, Matt. Due to the crisis, we were unable to keep the phone line open 😢 If you chuck us a DM, we'll be able to look you up, check on the cut-off date for ADSL, then help you transition to the nbn. -Dave

  • MrGeoffreyCole1 Geoffrey Cole (Monash University Alumni) (@MrGeoffreyCole1) reported

    @bobjcarr 🇦🇺Bob. You did a VERY POOR JOB when you were NSW Premier (Labor) back in the 1990s. I would like to see if you could FIX OUR AILING NBN NETWORK IN AUSTRALIA. You are just a Typical "Upper-Class" Snob from Sydney Harbour. WAKE UP & SMELL THE COFFEE!

  • connor_daren 💧Daren Connor 🇦🇺 (@connor_daren) reported

    @Standuseurvoice @Telstra That makes perfect sense & I understand that but it's not necessarily the network. I'm on mobile Wi-Fi out here because there's no NBN or ADSL but all the towers in my area are only 13mbps. 2 do over 150mbps but only within about 1k of the tower after that is 6 -13mbps.

  • Standuseurvoice GovernmentFailures (@Standuseurvoice) reported

    @connor_daren @Telstra More people at home using the internet at the same time. I am on a different network and usually have brilliant service but it has slowed down a lot. Same with the NBN.

  • anthonyjmuscat Anthony Muscat 🌈 (@anthonyjmuscat) reported

    In there tough times I’m very thankful that Telstra does not run the nbn network and Vodafone nbn exists. Having stable internet and being able to take voice calls and sms has been amazing. #vodafone #telstra #nbn

  • mr_coverage 💧Mr Coverage (@mr_coverage) reported

    @Aussie_BB any status update when South Yarra VIC #nbn outage will be resolved. Your page has nothing since we had the power failure at 11:45pm (Thurs 2 April) Gotta love working from home #WFH #wfhfail

  • ashleeytarra Ashley Horton (@ashleeytarra) reported

    @TPG_Telecom your customer service is awful. No connection with our NBN with days of trying to contact you!!!

  • davispg Paul (@davispg) reported

    Great stuff, probably as long as people don't all try to use the services at the same time because the #nbn isn't built to handle too much coming down its pipes.

  • georgeginis george ginis (@georgeginis) reported

    Friday 3rd April Day 5 Working From Home Essential Services NBN Outages Still Ongoing Worst Thing The Govt Implemented Having to Use Cell Phone to Hot Spot The PC Please Investigate @DanielAndrewsMP #workingfromhome

  • suzannejhunt Suzie Hunt (@suzannejhunt) reported from Westfield, State of Western Australia

    I know this is a 1st world problem but it is impossible to work from home #staysafe when we have had inconsistent internet for 3 mths & no internet at all for 3days. @TPG_Telecom & @NBN_Australia are a disgrace. I have DM’d, called hotline, visited community site. No response!

  • omgitssayantan শায়ন্তন পাল (Sayantan Paul) (@omgitssayantan) reported

    @emm_downunder Thanks and NBN as far as I know is National Backbone Network. I need to do more research on this.

  • oncephobia amne (@oncephobia) reported

    @hyesoflop it doesn’t even help that when it ISNT cut off the speed is still shite.. why is nbn a thing

  • MarcasSem0 Analyst, reporter. Webs of interdep | Phys REALITY (@MarcasSem0) reported

    Perhaps a national vision to FIX the #NBN with a tax on greedy miners and banks (who NO ONE has sympathy for) will win you the next election @AlboMP #auspol

  • AussieKrispy 🇦🇺 ⭕️ AussieKrispy @🏡 (@AussieKrispy) reported

    @DBTheDivision Most of our sites are on the NBN and can handle the extra utilisation of Skype/Zoom etc., but there’s a very vocal minority that begs for more as they aren’t cut over. Problem is, we’re at the mercy of the NBN schedule to said sites, which screws them and us over massively :(

  • AmandaP34340162 Amanda Parker (@AmandaP34340162) reported

    @NBN_Australia Waiting for a week now for our provider to call us back with escalated tech support after spending 1/2 hr with one tech support. Still experiencing adhoc WiFi 📲💻📲🖥🗜

  • WarWraith Warwick (@WarWraith) reported

    Not sure whether to delete my NextDoor account completely. Him: “You don’t know what you’re talking about with respect to the NBN” Me, with a corporate account, currently moving 50+ ADSL sites to NBN: [deletes replies, doesn’t have time for this shit]

  • emm_downunder 🇦🇺🇬🇧🇮🇪🇺🇸 @Emma Down Under 🇵🇱🇭🇺🇷🇺🇦🇺 (@emm_downunder) reported

    @omgitssayantan Telcos in Australia offer shite service. Can you please have a word with your fellow countrymen & women - tell them I HATE the NBN. 🙄

  • Anna98831 Anna - If u can, lock yourself down! Save lives! (@Anna98831) reported

    @mimionthetown @KeithKaren1 @lynlinking 9. Nick Ross article includes estimates of savings and benefits in healthcare, education, power distribution and GDP growth which would have paid for the cost of the NBN. Benefits not possible without ubiquitous fibre network. Yes, wrecking of fibre NBN biggest act of vandalism!

  • DMacKinnonAU Donna MacKinnon 🐯🌏💧🌈 (@DMacKinnonAU) reported

    @_SledgeHammer_ @LennaLeprena @roberthulands I’m not sure about that. We supposedly had NBN scheduled maintenance a few days ago and our service has been worse than ever since, with regular drop outs.

  • ishwindersingh IshwinderSingh rahal (@ishwindersingh) reported

    My @VodafoneAU NBN is not working

  • physicsdavid David Harris (@physicsdavid) reported

    @natashamitchell I had to bail out of teaching my class online tonight because it was unusably bad. I have recently been forced to “upgrade” to NBN and my service is now next to useless, whereas it used to be great. Same company. Same cables within the property.

  • PeterJa00157710 Peter Ja (@PeterJa00157710) reported

    @bobjcarr With optusnet NBN 80mbs never had a problem .

  • pisani_raymond raymond pisani (@pisani_raymond) reported

    @RichForrest2 @ChangeAus How many time has the NBN has to crash down

  • Magpie1954nBird Maggie Bird Stay Home just Stay Home (@Magpie1954nBird) reported

    Argh told today it will take 3/4 weeks for Testra NBN (we have it connected) to make a connection happen in an office somewhere in the world - we were told 2-3 days so our wifi is only working if a mobile SIM card in it- sooooo slow .@Telstra .@marshall_steven work from home-sure

  • LesaMeschelle Lesa Moore (@LesaMeschelle) reported

    @Telstra NBN either incredibly slow or not connecting all day. No outages listed.

  • Moogyver Cmdr Moogyver 🐮🛠 (@Moogyver) reported

    NBN down for 6 hours and counting... going to make WFH interesting tomorrow.

  • Kronbox Shane (@Kronbox) reported

    @iiNet hey @iiNet , I've been on hold for two hours... Fix Burswood 6100 NBN. It's down.

  • Warrigal_D Mingo (@Warrigal_D) reported

    @Optus Did everything from checking status to resetting modem and nbn box. Nothing has worked and the support centre hung up on me after 1 1/2hrs on hold.

  • ahosni101 Ahmed Eddie Hosni (@ahosni101) reported

    Don’t sign up with TPG. They are the ******* worst company to deal with - the worst service and the worst NBN deal- don’t waste time and money- it’ll break your heart. EOS.

  • HHackenbecker Hyram Hackenbecker (@HHackenbecker) reported

    @GemmaActon @7NewsAustralia @NBN_Australia Last time it was this bad, we were running RealPlayer. BUFFERING ...

  • LambrettaGP1971 Lambretta (@LambrettaGP1971) reported

    @Kidcowboy2 Mine in Sydney is bloody slow. Too many users at one time. Shows up the NBN as a little inadequate