NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Melbourne, Brisbane, Canberra, Adelaide, Bowral, Gold Coast, Perth, Riddell, Old Bar, Maclean, Launceston, Warragul, Long Forest and Loch.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Melbourne |
Internet | |
| Brisbane |
Internet | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Bashkim Aliu
(@Bashkim_Aliu_) reported
@TPG_Telecom not only is your nbn and internet down but your site is inaccessible.
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BarringtonBumbaclaart
(@BBumbaclaart) reported
@TPG_Telecom timeouts and browsing errors? nah, I can’t even connect to the nbn. please be more transparent about the extent of the issue and where the problems lays
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rina ⚓︎ (semi ia cause of uni)
(@ATZmellifluous) reported
i cant even stream cause my wifi is still down ffs TPG PLS IM BEGGING NBN ANYONE i cant even sacrifice my data for genie for phone and pc spotify and youtube 😭
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rina ⚓︎ (semi ia cause of uni)
(@ATZmellifluous) reported
tpg or nbn someone fix this asap. my data cant last for three music streaming platforms as well as youtube
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Romp
(@Rompvu) reported
Internet is broken, NBN? iiNet? TPG? What the f is going on?
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Jess Bonsell
(@JessBonsell) reported
@nicoleb1969 @trigopop @TPG_Telecom No it must be NBN, iinet is down too?
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StevenYu
(@yu_haocheng) reported
Is NBN down again?@tpg
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𝖑 𝖎 𝖟
(@lizzaiii) reported
Is there an outage in 3073 or something because my NBN has been absolutely shocking tonight @TPG_Telecom
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BryNnNyrB
(@BryNnNyrB) reported
@TPG_Telecom very interesting day. I received a call today from one of your reps trying to convince me to stay with TPG. Glad I cancelled my NBN service and decided to switch to @Aussie_BB next week. I can’t stand poor customer service such as this anymore.
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Brian Duval
(@hjbuzz) reported
@TPG_Telecom TPG NBN in Calwell is down more than up tonight.
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✼ 𝔫 𝔦 𝔠 𝔬 𝔩 𝔢
(@nicoleb1969) reported
@trigopop @TPG_Telecom Means NBN is fine. Problem is with TPG servers
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Jit
(@godhwanijm) reported
@TPG_Telecom No internet, is this TPG national outage? NBN Co showing no outage in my area
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Prajan ace
(@prajanpyakurel) reported
@TPG_Telecom I upgraded my services to NBN 50 now the internet crash. Thanks to you guys I am not able to reach customer service too…😞🙁
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****
(@bunghole42) reported
@TPG_Telecom the past 24 hours NBN has been dropping in and out consistently in Wantirna. NBN shows no fault on their website. Is there an issue?
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Frank
(@schmoc) reported
TPG is down ; no wonder nbn keeps crashing, the whole website is down
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Asher Wolfson
(@w0lfling) reported
NBN down. I used the app on Optus phone to DM @TPG_Telecom; PC browser was non-functional No reply Couldn't access ServiceStatus coz CloudFlare kept saying Bad Gateway Had to get a friend 3 hours out of Sydney to go on the Twitter site just to check WTF was going on. Not happy
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Callum Murray
(@InCythera) reported
Looks like it might be an NBN issue. Still think ASD did it to prove a point. Timing is mighty suspicious...
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Ellie 🐰
(@ellientt) reported
@TPG_Telecom @S_DEE What is the ETA for this fix? Dead silence in regards to any helpful information. I’m switching providers because of this and your horribly low NBN speeds, absolutely ridiculous, I pay $80 a month for this bs??
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Above&below
(@InbetweenJCW) reported
This outrageous. I've never seen any internet problems anywhere in developed countries around the world. Well, spending loads of money in NBN still problems. #TPGdown #TPGoutage
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Andrew Gillman 🏳️🌈 👬🇦🇺
(@aussiemoose) reported
@DuchesssNewTown We’re with TPG and they’re normally really good but tonight they have crashed and burned big time … NBN is awful. What a mess
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Mad As Mel
(@Mad_As_Mel) reported
@TPG_Telecom & @NBN_Australia what the actual **** is going on? Dropouts and speeds at a quarter what they should be the entire night. I do not pay $110 pm for this ****. No DMs required, just fix the ****** 🤬
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Owen Sharkey
(@Owen_Sharkey) reported
The NBN cost and debate which was $50B (now estimated to be $10B over stated) was a public debate for months and the public had their say. Yet military spending is never put to the public for consultation.
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light heart
(@SpellinItUp) reported
@TPG_Telecom @nicoleb1969 you have to wonder if something dodgey is going on... why doesnt my nbn box or modem say service is not working... the only indicator i have is web pages not loading and i cant play games online
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Yale Stephens
(@YaleStephens) reported
Is anyone else having #NBN internet issues in #Melbourne tonight? Grrr... 🤬
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bianca/jj ♡s edog
(@youngomars) reported
of course when i actually try and do my assignments the wifi AND data cuts out @NBN_Australia fix ur **** pls
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Ankit 😷
(@ankitnp) reported
Hey @TPG_Telecom NBN's gone down, but modem lights still normal. #TPG #TPGDown #tpginternet
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Nola Falk
(@QueenNola) reported
@TPG_Telecom @dejapanda NBN here in Adelaide,SA says via the app - can’t detect modem or data but I have voice ? Status web page is down too what’s going on ?
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Paul Julian
(@northstar1971) reported
Hi @Internode #NBN has been flaky all night and no reports on NBN website of any outages and nothing on. Your website. Phone support is one hour wait time. What is going on? In Macleod Victoria. Anyone else with same issue?
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csb
(@csb02174941) reported
@MrKRudd @ItsBouquet Kevin & Malcolm agree on Blind Trusts & Murdoch. Somehow I doubt they will ever agree on the history of the NBN but two out of three ain't bad!
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Angela Korras
(@AngelaKorras) reported
Looks like it’s a @TPG_Telecom issue. Friend just told me he’s having issues in Brighton as well. Really makes me angry as we overpay for NBN in this country. Not good enough.