NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (76%)
- Wi-fi (10%)
- Total Blackout (7%)
- E-mail (4%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Adelaide, Sydney, Perth, Brisbane, Mackay, Arumpo, Kincumber, Ballarat, Rosalie Plains, Hobart, Townsville, Wollongong, Dubbo, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 3 hours ago |
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Total Blackout | 6 hours ago |
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Internet | 8 hours ago |
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Phone | 8 hours ago |
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12 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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rompa82 (@rompastompa82) reported@colonelhogans Where were you when Murdoch donates to the major parties to buy things that help him.. look at the nbn fiasco ended up costing Australians billions but they did as he wished..
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Scott ๐ฌ๐ง๐ฆ๐บ๐บ๐ฆ (@skinthent) reported@ruicharadrius If your wifi is bad, get a different AP. It is exactly the same wifi standards used globally. Or do you mean your internet connection? That isn't wifi. I have FTTP NBN. It works fine.
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Snagz (@SnagzOnX) reported@kr0der Fair call, Iโm from Melbourne, Iโm a streamer so reliable internet is literally key for me lolโฆ losing $100s each day. Itโs been an issue for the last 4 days and they canโt send anyone from NBN out until Monday unfortunately. But they know it is on NBNs side, so thatโs a start..
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Duchess of Exeter ๐ (@WhosFibbing) reportedThe three telcos and government-owned NBN Co were left reeling when the regulator rang to notify them of its final pricing decision โ a token $20m reduction to renew spectrum licences essential for carrying mobile signals. ACMAโs decision will result in the sector collectively paying peak market rates of $7.32bn to roll over their existing spectrum holdings as licences begin expiring from 2028. Much of that cost will find its way on to customer bills. More inflation incoming!
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Naan-violence (@NaanVi0lence) reported@murrayf1960 @Ryandally08 That's like asking how many NBN installations were done after only 100 were complete, and then claiming "Ah it's never getting done ever! 44 billion for 100 connections is ridiculous!!" Oh wait, the Libs already did that and cost us billions more with their stupid hybrid NBN. ๐คฆ๐ป
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Russell Drysdale :#Do Noble Deeds. (@Russputin2) reported@Chriskenny_sky Do they not let current News into the SkyNews cesspit Chris. Do you want us to crowd fund a full Fibre NBN service for you?
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Tone (@T0ne_aus) reported@HardwareUnboxed Have you tried on wired NBN? It's actually not too bad. (Tested Fortnite on iPad with the Xbox thingy that my son was trying)
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Lyndsey Jackson (@ok_lyndsey) reported@NationalFarmers @NBN_Australia @AlboMP Guess how much we spent on the ten base stations on the ground? An eye watering amount that is symptomatic of the grift that went into the building of the network. We *should* have an inquiry. We probably won't bother though.
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Gibbo (@DamnImDeadAgain) reported@news_australian No way he gave a sub par NBN service and every thing that he touches turns to crap
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Charlie (@charlietech) reported@gav_mck I ran into that with my uncle in Maleny. The crowding for Starlink meant no space. He has it now (waited in que like every1) but its why NBN are pushing their service to market asap with Amazon leo. At least you have options!!
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TheProfit (@frank_rosh) reported@DrewPavlou Our NBN home connection was down for 3 days this week . We have coax (HFC) cable in our suburb.. which is 90s technology
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P J Bird ๐ท Vaxed ๐ถ ๐ ๐บ๐ฆ ๐ฏ๐ด ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@PJbird_01) reported@suzanne2222 Another LNP disaster just like the NBN has cost Aussies billions to fix
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Matt Henderson (@MattxH) reported@BanderaBeau @BikoKonstantin1 @AlboMP It doesnโt work because each government is interested in keeping power that the next government wouldnโt implement the next step. Massive changes like this can only get over the line if the solution is obvious & unanimous. Even then one single government can **** things up eg NBN
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Saxon Nicholls (@saxonnicholls73) reported@TheKouk You retards are joking surely ? Government is an impediment not a support โฆ. Seriously - Government has nothing to contribute - the world has changed for talented people - no need for University, no need for handouts, forget NBN - Starlink โฆ list goes on
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Pietro (@PietroDarke) reported@centralNRL Agree with the 4K sentiment. Biggest games like Origin & GF not on 4K is poor. Contrary to others my Kayo on 4K is reliable & have not converted to NBN yet.
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๐ซ๐๐๐๐๐ ๐บ๐๐๐๐ ๐ด๐๐๐๐๐๐๐ ๐ฆ๐บ (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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pigways (@pigways) reported@ajamesbragg Do the NBN. $40B down, uni-party responsible. Perhaps the NDIS. Covid largesse ๐คช
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Steve Woosnam (@SteveWoosnam) reported@ichimikichiki @Lisa9Sophia The NBN is still one of the biggest waste of money in Australia's history. The government never had any business sticking its nose in.
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animal chin (@Jacobage) reportedThe place mum & i were in we had wifi & it kept not working so i had @NBN_Australia imstalled, the neighbour complained she had no internet then complained the nbn was supposed to be for both of us but it wasnt. After being removed she told me its ok to stay with her & she didnt>
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stephen humble (@stephenhumble11) reported@DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.
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Testflight (@_Testflight_) reported@Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet
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Finder (@findercomau) reportedThe NBN is phasing out older copper connections starting July next year, and if you donโt switch to full fiber within six months of being notified, your internet will be suspended! ๐๐ Check your address eligibility now to ensure you stay connected with faster, more reliable service ๐ #NBN #internetupgrade #aussietech
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AnekoNya~ ๐ธ๐ณ๏ธโโง๏ธ (@nya_aneko) reported@venteaVT My house has starlink, runs at about 160 mbps at best and itโs like 3x faster than the nbn at my parents house, Australian wifi is so bad
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Harold โข๏ธ๐ฅ๐ญโ๏ธ (@Harold36089778) reported@MarkoMatvikov Even worse: Labor writes new laws to force super to invest in โbuilding back Ausโ like Melb-Syd high speed rail or upgrading NBN. When competition policy allowing global carriers to compete on the Melb-Sydney flight would drive costs down & Starlink is outcompeting NBN today.
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paullyj57 FMD **** AUST (@paullyj57) reported@JH_Otway_Ranges @craigkellyAFEE we never needed an nbn . mobile phone for data was faster and cheaper. Now starlink is faster and cheaper again NBN is a 200 billion dollar disaster
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SydneyCityTV (@SydneyCityTV) reportedA pity I didn't see how tonight's Dalts report played out on NBN News, would've been rather funny if Natasha Beyersdorf (who I think may have even worked alongside Kevin at Prime Tamworth, but I'm not 100% sure of that) made a "I think I've seen Kevin on another network" quip! ๐
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AusTubers ๐ฆ๐บ (@AusTubers) reported(sorry, I couldn't resist taking a jab at @NBN_Australia) (please don't give us another 3 day outage mr nbn man, please)
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ExoticSpice (@ExoticSpice101) reportedIโm thankful I have NBN Fibre but even with that I will never use cloud gaming. why would the local computing die anyway? This AI craze will die quicker than the computer. Phones and laptops still need to be need built. Whatโs going to stop is that PCs will no longer be cheap
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Chris (@ChrisGHC33) reported@michaelsnape Jenny and Matt made $5.3m in profit on the sale of their business after tax. Their business was reliant on - Roads and Transport infrastructure - Electricity infrastructure - Police and Emergency services - NBN And many other services afforded through their taxes.
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DEANJA๐ฆ๐บ (@deanja110) reported@newcastleherald As an Ex-NBNer having spent many years of my working life in various capacities with NBN, it's terrible to now hear about all these losses.