Is NBN having an outage?

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

 Some problems detected at NBN

NBN problems in the last 24 hours

NBN Outage Chart

December 11: Problems at NBN

NBN is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (66.96%)
  • Total Blackout (13.57%)
  • E-mail (8.04%)
  • Wi-fi (7.14%)
  • Phone (3.21%)
  • TV (1.07%)

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • 3pointedit
    David Mcsween (@3pointedit) reported

    NBN must be crap in Canberra!

  • LiftYourGameTV
    LiftYourGame 💪 (@LiftYourGameTV) reported

    After she does the line tests when I tell her to check my account she says my NBN service isn't active. She checks my account again to ensure me there are no notes. No interactions. No update as to why @NBN_Australia have disconnected my account.

  • LiftYourGameTV
    LiftYourGame 💪 (@LiftYourGameTV) reported

    I assure her that I gave them the information they required. After she checked my account she confirmed there were no notes or notifications provided to @Telstra that @NBN_Australia closed/disconnected my service with them. Then I asked what is happening with my complaint.

  • LloydGSR
    Samuel Lockhart (@LloydGSR) reported

    @Ausdroid So very tempted to ditch pathetic NBN, even though CGNAT will cause me issues with remote access

  • DazedAndFoxed
    Laura (@DazedAndFoxed) reported

    @baxters NBN was shit when we changed over. Glad I’m don’t need to put up with it anymore.

  • Huw_Merlin
    Huw Merlin (@Huw_Merlin) reported

    @petergaskin814 @mikeaubrey2 @MeckeringBoy @redspactakells @Lynmaree56 They are responsible for your plan. Base line speed comes from NBN. What speed you end up with is subject to the band width they the telco, purchased from NBN. Your area may have excessive load which means you'll never see anything close to what you're paying for.

  • Frank__Davies
    Frank Davies (@Frank__Davies) reported

    @FragileLands @MeckeringBoy Our dreadful NBN should be a big election issue if Labor pushes it hard with lots of examples of how its failure is crucifying small businesses.

  • Mattcessability
    Matthew Putland (@Mattcessability) reported

    Had some trouble setting up my NBN last night but @Aussie_BB technical support was fast and very knowledgeable in resolving my issue. Really impressed.

  • SidewiseGaming
    SIDEWISE (@SidewiseGaming) reported

    @MeckeringBoy And now the government is scamming us by putting the NBN through existing cable networks because of poor management. Friggen joke!

  • thelibbyward
    Lou be dooo (@thelibbyward) reported

    Full offence NBN is the literal worst and probably one of the nine circles of hell

  • emlafudd
    Trisha_ #NotABot (@emlafudd) reported

    @Snow_Crash @MeckeringBoy @soundscaper Im so jealous about your Fibre Network and your Prime Minister NBN (copper to the Node at the end of the street) here were offering 9MBps download for same price I get 26 - 34Mbps download and usually about 17Mbps upload What a joke Aust is

  • SnarkyPlatypus
    Snarky Platypus (@SnarkyPlatypus) reported

    @CosmicRami It is written in the stars. NBN will never be installed smoothly

  • CosmicRami
    Rami Mandow 🏳️‍🌈 (@CosmicRami) reported

    UPDATE: So as predicted, NBN lols ... the guys came (both very nice) and apparently we don't even have the full signal on our block. So no NBN today. We all knew this outcome would happen.

  • Laneway_Esme
    Marianne (@Laneway_Esme) reported

    apparently @amaysimAU have been bought out and it's borked their nbn service long term, and their support is useless

  • IronShark67
    IronShark (@IronShark67) reported

    Labor would be well advised to burn down everything the failed LNP have introduced & start afresh. The "Fair" Work Commission. Is just the start. Next in line is the NBN, energy policy, tax cuts for big business & the rich, children in detention, etc, etc...#auspol

  • Alex54205260
    Alex (@Alex54205260) reported

    @iiNet @iiDarryn When I click on the link it says the issue is resolved but my internet is still out, on the NBN router thing the light for upstream is flashing. What do I do

  • MarkPhelpSA
    Phelpsy (@MarkPhelpSA) reported from Adelaide, State of South Australia

    @SkipStrudwicke @NBN_Australia We have the same issue! Doesn’t make much sense... 🤔

  • veromeanstruth
    allan (@veromeanstruth) reported

    @MeckeringBoy It just shows the power of Murdoch his minions scuttled the NBN to save Foxtel. As Murdoch is a foreigner if that's not treason WTF is

  • TerryWa51011825
    Terry Walters (@TerryWa51011825) reported

    @johncw0357 @CoopperDennis @NBN_Australia They need to be deported ! Their minds have never evolved beyond the 7th century ! This is Australia in the 21st century ! Kowtowing to backward savages that ignore Australian law, heritage and culture and customs undermines our democracy ! We don't want this trash here !

  • anurag_doshi
    Anurag Doshi (@anurag_doshi) reported

    @VodafoneAU Thank you however I am already in that process and to be honest I have no qualms with yourselves but @NBN_Australia where the bottleneck is and still no resolution. Why two parties will handle one internet connection I wonder..

  • willie1foot
    Stewart (@willie1foot) reported

    @MeckeringBoy Cutting over to NBN FTTC next week. ADSL via existing copper was so bad I doubt they’ll be able to make it worse even if they tried! I’ll let you know though!

  • anurag_doshi
    Anurag Doshi (@anurag_doshi) reported

    @VodafoneAU @VodafoneAU the place is set up for NBN and I have already signed a contract with you - currently on backup 4G(appreciate that) but address problem with @NBN_Australia is a real shame. It’s been too long - since Sept

  • BradSmart3
    Brad Smart (@BradSmart3) reported

    @Telstra nbn offline again in Tewantin, Qld. Come on. Gotta be joking Telstra. You should be paying us to take your crappy service

  • PhillipSweeney9
    Phillip Sweeney (@PhillipSweeney9) reported

    @MeckeringBoy Vodafone has a great modem that automatically switched out of NBN to the NBN mobile network when the NBN is down. It is fantastic. Switch Vodafone if you have a crap NBN connection

  • LisaJBryant
    Lisa Bryant (@LisaJBryant) reported

    When you are watching a spinning wheel on the NDIS portal and you can’t work out of the problem is the NDIS portal or the NBN connection.

  • MeckeringBoy
    Michael Dowling (@MeckeringBoy) reported

    @robinmcconchie LNP IPA MTM corroding copper #NBN is the problem. The solution vote them out and rebuild it with fibre. #auspol

  • treloarjohn
    J. Treloar (@treloarjohn) reported

    @Telstra Ryan, a complete waste of my time with your people over 3 weeks not able to solve my connection problem. 2 NBN techs, multiple calls to Telstra and no solution then move to iiNet and all working. It was your replacement modem - a dud! I have cancelled all Telstra services.

  • FKinq__
    Jesse (@FKinq__) reported

    @ProdigyAlphaa @Hawiiazor_COD @charlieINTEL Im supposed to have 50 down but im running at 13 -20 down cause @NBN_Australia and @Telstra are ass

  • noegdud
    EggNoeg (@noegdud) reported

    My net slows down by the minute. And I was promised speed and reliability from NBN. #Fraudband #screwNBN

  • sportingphotos
    Sporting Photos (@sportingphotos) reported

    @MeckeringBoy We have Labor’s NBN. Not a single issue since we got it in 2015

  • Baron_Gotcha
    Baron Gotcha (@Baron_Gotcha) reported

    Top criminals are complaining their profits are down due to the slow NBN

  • RomeroCarpenter
    Stu (@RomeroCarpenter) reported

    Hey @Telstra The new modem you sent me after months of dropout issues, and 2 NBN tech non-visits, didn't fix the problem (as I predicted). I won't be responding to you, or DM you my details because it's a complete waste of time, been there done that.

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @Huw_Merlin @MeckeringBoy @redspactakells @Lynmaree56 Thanks,called the Ombud already, planning to leave Telstra, but hear others horror stories, problem seems NBN, but "officially" my contract is with Tel, got access to NBN, when I "blew up" @ Tel after 75 calls to every os call centre. Not sure if it's fixable, but will keep going

  • AustralisTerry
    Fair Dinkum Terry Australis (@AustralisTerry) reported

    @Sheoakbloke1 @MeckeringBoy My ADSL has withered to nothing before NBN. Telstra wouldn’t service and let charging a fortune for nothing

  • MyRepublicAU
    MyRepublicAU (@MyRepublicAU) reported

    The outage affecting some NBN customers in Maitland, NSW has been resolved, services are now online. Please restart your modem if issue persists Thanks for your patience.

  • StewartFindlay2
    Stewart Findlay (@StewartFindlay2) reported

    @MeckeringBoy NBN, Labor's jewel in the crown Michael. Labor committed Australia to an infrastructure farce that could never be built for the projected cost. It is funny how people forget where the farce started.

  • TPG_Telecom
    TPG (@TPG_Telecom) reported

    @JaneCareerCoach Hi Jane, hope this message finds you well. Our Service delivery team was able to contact Anthony yesterday and was informed that they are still waiting for the response from our third party provider NBN. They've made a follow up and will be in touch within 24 to 48 hours. -Basil

  • Kynes3
    Pascal (@Kynes3) reported

    @herodfel @YaThinkN I've followed the NBN closely for 5 years or so. I've seen an awful lot of bad reporting or lack of reporting in that time. Especially in the lead up to the 2013 election.

  • Mr_Short_Stop
    Mr Short 🤓 (@Mr_Short_Stop) reported

    Good morning - #NBN sucks, 12 months on and no stable internet! Currently, this is the 28th tech visit, fingers crossed this one will fix my network issues 🥺🙏🤞...despite all of this, I can at least get a laugh with my coffee in the morning...thank you #Twitter 😂🤣

  • lnnovates
    tom (@lnnovates) reported

    i ******* hate my internet so much @NBN_Australia fix ur shit please

  • oliviascrain
    tami (@oliviascrain) reported

    nbn is working on my street so my internet is already terrible fml

  • cassualjoy
    Casual Joy (@cassualjoy) reported

    @MeckeringBoy I never really understood the pain everyone else experienced until we forcibly switched to NBN. And by forcibly I mean we’re cut off and told to choose a provider 🙈

  • JohnHoneycutt77
    John Honeycutt 🇦🇺 (@JohnHoneycutt77) reported

    Hi @NBN_Australia, This person is merely doing the bidding of online bully group #SleepingBulliesOz who harass advertisers of @SkyNewsAust in order to shut down voices they disagree with. They form a very small percentage of your customer base and I recommend ignoring them.

  • 2213ja9
    ja9 (@2213ja9) reported

    @alexbhturnbull @p_hannam @newscorp @slpng_giants_oz @rupertmurdoch Cricket is only available for $25/m. Get ******, Rupert. I’m not paying it. The NBN is crap too, so miss half the matches.

  • MyRepublicAU
    MyRepublicAU (@MyRepublicAU) reported

    Our Upstream Carrier is currently experiencing an outage affecting NBN services in Maitland, NSW. We apologize for any inconvenience caused, our engineers are investigating the issue and aim to have this resolved as soon as possible.

  • CosmicRami
    Rami Mandow 🏳️‍🌈 (@CosmicRami) reported

    We're getting the NBN today. From all accounts so far, I think I'll need a bottle of chloroform to administer to myself everytime something shit is going to happen to it. Which from everyone's tweets - happens often.

  • HazRobert
    Robert Hazeltine (@HazRobert) reported

    @AnodyneParadigm #aabill Anyone knows that any new code never stays on one computer very long. And there are lots of reasons behind making that statement. The ignorance of @AustralianLabor, especially HoR, how the industry works is mind blowing. LNP stuffs up the NBN; the ALP, the rest. #auspol

  • buerckner_robyn
    Robyn Buerckner (@buerckner_robyn) reported

    @phil_honey @HaydenGrant84 @JKBreezyHillAg @NBN_Australia We’ve just swapped our mobiles to Optus, 200Gb/month data sharing between the 2. We’re waiting for Optus to give the celfi stationary the green light (which is any day now...) to boost signal in house and directional to sheds. Hoping we can solve our sky muster woes this way

  • dingos1946
    Machs Colombani (@dingos1946) reported

    NBN is a Failure iT is Slowww and it disconnects a lot! Had LABOR's version of Optic Cable all the way been implemented, we would have no such problems ,and it would stay in Public Infrastructure! Not Sold Off as per LNP usual method !

  • Aerial_Fox
    Fox (@Aerial_Fox) reported

    @decapp Yeah I'm hoping with my NBN it should be stable, but I guess P2P could make that null and void if the other person has a shit connection

  • Adam_Goldman
    Adam Goldman 🔴⚪️⚫️ (@Adam_Goldman) reported

    Have now been waiting 6 months for @NBN_Australia to run a cable to my house. Something that @Telstra would provide in 2 working days when they owned the infrastructure. Zero help. Zero customer service.

  • Laneway_Esme
    Marianne (@Laneway_Esme) reported

    internet down again (pretty standard) but SHOCK it's not an nbn / telstra issue so hey at least that's something new

  • ElysiumHair
    Elysium Brisbane (@ElysiumHair) reported

    @Telstra We have organised this already. Unfortunately mobile data does not provide us with the level of connection we need for our business. We really want clarification on what the issue is. Very different stories coming from people. Someone saying tho is due to the NBN!

  • Laneway_Esme
    Marianne (@Laneway_Esme) reported from Melbourne, State of Victoria

    @amaysimAU internet down since yesterday afternoon, doesn't seem to be nbn issue, help pls

  • daveman4510
    daveman4510 (@daveman4510) reported

    I have NBN and it has caused me more problems in the last year !

  • Dave31994155
    Cap"nCaveman (@Dave31994155) reported

    @MeckeringBoy @FlatEarthGang crap !!! the cable has to be laid the machinery can be updated at a later point without the cable there will be no NBN and the machinery was out dated even as it was installed . a moot point to entertain the ignorant nothing more #fact

  • GeoffDay4
    Geoff Day (@GeoffDay4) reported

    @MeckeringBoy @MrNixonsWife Our NBN fails every time it rains. Apparently, neither Telstra or NBNco can fix the problem of pits that leak because it can't be resolved remotely from a console at their control room. When I suggested they get a human to inspect each pit, that was met with silence. Hmmmm

  • CalumMaari
    mmm🤐 (@CalumMaari) reported

    @andy_penn @Telstra Your NBN service is still crap 💩

  • thallam08
    Tom Hallam (@thallam08) reported

    @Telstra Also happy for you to contact me and negotiate alternative method of delivering service if there are issues due to lack of lead in, asbestos connection box, or imminent NBN connection.

  • jorjet27
    Jonny Fox (@jorjet27) reported

    @iiNet NBN has been down for 11 hours - no dsl sync. Called for support - waiting over a hour for a call back (suppose to be 20) :\