NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (76%)
- Wi-fi (10%)
- Total Blackout (6%)
- E-mail (5%)
- Phone (2%)
- TV (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Perth, Melbourne, Brisbane, Adelaide, Dubbo, Warragul, Windermere, Port Stephens, Long Forest, Arumpo, Cairns, Upper Caboollure, Hobart, and Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Total Blackout | 2 hours ago |
|
Perth
|
Internet | 7 hours ago |
|
Melbourne
|
Internet | 12 hours ago |
|
Melbourne
|
Internet | 23 hours ago |
|
Sydney
|
Internet | 23 hours ago |
|
Sydney
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Ryan (@mickr62) reported@optus_help hi. I have had an issue with your sales chat team putting me on the wrong NBN plan
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purana (@purana) reported@AussieWirraway Lucky you, can't even get my mum onto FTTN because of terrible network management by NBN co. They transitioned the street, but didn't think to keep capacity on FTTN for residents in units who cant get anything else..
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Alastair Taylor (@tayser82) reported@OperationalInc1 Whenever the NBN low-earth orbit satelitte service kicks off (Amazon's burgeoning network), the backup should switch to that. Aside from some parts of inner Perth/Melb/Syd/Bris, all of the rail network is on the surface and will be able to uplink, I would have thought.
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John Murdoch (@jscmurdo) reported@ausnuc_ian It was a Press release waiting for a business case that never eventuated. That's how the LNP operated. Don't get me started on the NBN catostrophe. Another example of the great economic managers.
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Max Revelation (@MaximilPlan3t) reported@GregNordo @AllBiteNoBark88 I just had another go with Optus. Literally no internet during peak hrs. Their NBN is unbelievably bad, even my business plan was dropping out 20 times a day. Aldi it is.....
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U5321977 (@U5321977) reported@grok @AFP @zerohedge We will see. They now have our government's pre-emptive regulations and one of the world's highest electricity and real estate/construction costs to contend with once we are past the VC craze stage. I am calling bullshit on this. Like car manufacturing, nuclear energy, making green energy products: making anything actually. Or will it just become another government funded boondoggle like NBN. Billions obsoleted by Starlink. Yes lets build massive government funded data centres. I am sure Elon has no counter to that. Nothing stupid like datacenters in orbit. Could data centers in orbit talk to Australia?
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IAN KIRKWOOD (@ianattheherald) reported@strangerous10 @AlanJMitchell_ Yep. And Canberra complaining about the privatised Telstra is like me selling someone a second-hand car and hitching about what the new owners did with it. I’m serious. And we should surely have enough computing power to know now how the sharemarket dabbling went for those “battlers” who bought Telstra shares as encouraged by the privatising PM John Howard. After taxes, accountants, inflation, fees & Telstra’s bad (or deliberate?) policy choices around the National Broadband Network, my guess would be: not that well. And speaking of the NBN, remember the smart nodding and talking heads saying we wouldn’t need this much capacity etc. Be a few archived interviews from that era that will not have aged well. The same equation repeats throughout history. 1. “This is ridiculous” 2. “It has some uses” 3. “We’ve always supported this! What are you talking about.” Progress moves by the death of generations, as much as by technology. My parents hated ATMs. Didn’t trust them. I don’t trust the thing I’m writing this on. Children now will one day look back on such antiquated things as hand-held devices and “wonder how people used something so clumsy”. Etc
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elohiyaxo 💖 (@AmotherslovePTK) reportedHEY SORRY, NBN STUCK BEAM ONTO MY EYE, ITS CONNECTED TO THE 5G AUSTRALIAN NETWORK COS OF THE FEDERAL BLUE PULL UPS I ORDERED SO VIVID GOES UNTIL MY LICENCE RUNS OUT SORRY NOT REALLY BUT JUST TRYING OUT MY PARLIAMENTALITY WHY IS IT SO HARD TO HAVE SYMPATHY ARE U TIN MEN? Y
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Viscount Dave, The Vaxed (@ExpertOracle) reported@NBN_Australia G'day! We are renovating and need to replace an early NBN FTTP box and power supply with the new NBN box. Our ISP says to contact you, but there is nothing on your website that addresses this issue. Please help!
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SydneyCityTV (@SydneyCityTV) reportedNot that I've heard anything of course. But surely, a NBN News presenter or two that WIN are likely to see as being "surplus to requirements" under their new format for local news would make for far better Super Radio Network hosts? Not to mention, have wider name recognition...
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Bernard (@bernardsjansen) reported@TopherField I've been a happy Starlink customer for years, because the NBN was unable to get reliable internet to my house. Each month Elon gets my money, and I get reliable high speed internet. Each month, we are both better off.
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Ferrousoxide (@Ferrousoxi29174) reported@lesstenny Terdbull is full of ****. Just look at the failure of the NBN and Snowy Hydro 2.0.
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ich bin RAT seeking (@pjhmccann65) reported@smith_johnxxxx @Sauronlordking @VDejan0000 NBN was not a '**** up', until Abbott became PM.
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Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported@optus_help whenever we come to your help you throw it over to the NBN and then they handle it back to you no one ever seems to be able to solve the issue ever I've never seen such an incompetent company instead of signing up more people for your service maybe make
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Nano is green money🥦 (@alexjohnward) reported@rakeau @ianclarkeAU I have wireless nbn, it's pretty bad but much better than nothing. Starlink would maybe be cheaper and better but I think the price will go up so not switching just yet.
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Wobb & Ro-Ro 🔞 are currently Quack-tastic!! (@WobbandRoRo) reportedYeah idk wtf is goin on dude. The NBN and/or Vodafone have been having the hugest ****** issues lately.
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Anthony Kroeger (@kr0der) reportedhow is my wifi out for 10 HOURS for a maintenance man 💀💀 during peak work hours too, 2pm-midnight “NBN are doing emergency network maintenance between Fri 12th June 2026 14:00 AEST and Sat 13th June 2026 00:00 AEST.”
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Nathan 1974 (@Natho369) reported@VoteLewko @Starlink I have a fixed and a mobile Starlink and neither have let me down, the NBN & our mobile phone network on the other hand is the opposite.
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@Juzira You really should get Full fibre NBN History does not support that view, except in Hansons micro fringe cult & within Murdochs LNP Crime Org.
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Grant Mackenzie (@GrantMa24544383) reported@1Alboforpm Considering Labor designed the NDIS, Libs and Labs together gave us the NBN, Libs and Labs the submarine fiasco? How's the tax on tobacco going in stopping smoking as opposed to feeding organised crime? Pot / kettle Their sudden growth will result in messes, poor communication and confusion between newly formed members but their sudden growth is do to the F up by these 2 major parties. Oh... and ... Fire the Liar
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Jess 🤍💚 (@matildaismine) reported@1RogerWoodward @RoguestGypsy @Telstra Dude it's not wide spread for nbn... it's telstras mobile service... only very few are having issues with nbn
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alicefarquharson (@alicefarquson) reported@oscarcsims also very confusing policy/reg space. govt essentially renationalised Telstra infrastructure in leasing a bunch of its assets to the NBN. yet Telstra still runs emergency services, payphones, landlines - not NBN. minimal economic incentives, maximal telco corporate welfare
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Raymond McKeown (@RaymondKeown3) reported@Rexdinasaur I worked with Conroy on the original NBN & built the first site in Kiama, it was a disaster, it cost Transgrid $10 million, not one of NBN management had ever built a network, they had no idea, never understood the unique properties of Fibre cable, Conroy would simply not listen, one deal he did cost $800 million as a stuff up, I walked away & said to my people, everyone of our competitors will chase this, lets chase the business they ignore.
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Leigh (@Leeroy1855) reported@olsod45 @BobBurn97207272 @R64862Rvan We are not America slick. That debt is all Labor's. When you announce major infra structure and I mean major! With zero funding put in place to fund it. As your arse is being shown the door. Which Labor does every time and requiring some else to find the money. Then your always going to be working from behind. We were debt free as Howard left office. Then along came Rudd with the NBN and Gillard with the NDIS. Announced with massive fanfare and zero funding. Granted Morrison and the idiot Turnbul didn't help either by throwing money at them. We are heading for a recession (we had to have) but you appear to have your head ensconced in a very dark place.
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Bruno (@brusamiok) reported@VoteLewko @Starlink If Australia’s state-owned NBN Sky Muster satellite network becomes completely obsolete compared to Starlink, the entire country becomes dependent on the decisions of a private, foreign corporation.
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Shane (@bigRD73) reported@blowingtom2 @SenSHenderson It would be as bad as NBN co if they didn't.
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1inover1000areFactual (@RogerWi42848146) reported@WhosFibbing Serious outages occurred under the LNP, including failures that blocked Triple Zero, crippled mobile networks, and shut down parts of the NBN. Some were longer, larger, or more dangerous than the recent Telstra event. So please do carry on.
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DissentingSkeptic (@DissentingS) reported@QuentinDempster Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.
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birdof paradox (@birdof_paradox) reported@Olfella @FetchStep @Vikkik88 Australia's National Carrier should never have been privatised. Nor any of our other services infrastructure. Telstra was sold by, and the NBN ******-up by the Howard/Abbott/Turnbull govts (and Murdoch) so we could be ripped off and suffer the inferior services by private telcos.
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Upside (@Antiwoke7777) reported@MrsS2023 We got sick of nbn and starlink has not let us down