NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (7%)
• E-mail (4%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Hobart, Arumpo, Melbourne, Newcastle, Perth, Adelaide, Mackay, Kincumber, Ballarat, Rosalie Plains, Townsville, Wollongong, and Dubbo.

City	Problem Type	Report Time
Brisbane	Internet	2 hours ago
Sydney	Internet	3 hours ago
Hobart	Internet	16 hours ago
Sydney	Internet	19 hours ago
Arumpo	Wi-fi	20 hours ago
Melbourne	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Woosnam (@SteveWoosnam) reported 8 minutes ago

  @ichimikichiki @Lisa9Sophia The NBN is still one of the biggest waste of money in Australia's history. The government never had any business sticking its nose in.

• 
  MenHaveForgottenGod (@MenHaveForgot) reported 8 minutes ago

  @news_australian Stick it where it fits Malcolm, and your NBN plan for Australia is a piece of crap.

• 
  Jordan Wardle (@JordanWardle5) reported 9 minutes ago

  @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.

• 
  💧Marilyn (@Marilynrules1) reported 11 minutes ago

  @TolsonKiefer @stevehearne7 @arbsmichael According to AI: The Australian Government has poured a total of approximately $35 billion into the National Broadband Network (NBN) through equity investments and capital injections.

• 
  TheProfit (@frank_rosh) reported 13 minutes ago

  @DrewPavlou Our NBN home connection was down for 3 days this week . We have coax (HFC) cable in our suburb.. which is 90s technology

• 
  John Smith (@smith_johnxxxx) reported 13 minutes ago

  @Sauronlordking @VDejan0000 The day that CGT was introduced. That was really the end of Australia as we knew it. Hawke and Keating also introduced HECS and fees for higher degrees. This has evolved into the current absolute nightmare with massive fees and terrible quality education. NBN was another giant Labor **** up.

• 
  elohiyaxo 💖 (@AmotherslovePTK) reported 13 minutes ago

  HEY SORRY, NBN STUCK BEAM ONTO MY EYE, ITS CONNECTED TO THE 5G AUSTRALIAN NETWORK COS OF THE FEDERAL BLUE PULL UPS I ORDERED SO VIVID GOES UNTIL MY LICENCE RUNS OUT SORRY NOT REALLY BUT JUST TRYING OUT MY PARLIAMENTALITY WHY IS IT SO HARD TO HAVE SYMPATHY ARE U TIN MEN? Y

• 
  Dr Andrew Meyenn (not MD) (@19yma19) reported 20 minutes ago

  @TimWilsonMP Lets think: ICAC??, No cuts to ABC/SBS, NBN faster cheaper?? You lot are up to ears in it. The broken promise is at best 25% as it only applies to new builds and you can take the old idea too. Get off the BS cigar mate

• 
  rustikalfox 🌿 (@kaijuergs) reported 21 minutes ago

  wasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 22 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 24 minutes ago

  @optus_help why does the Internet NBN keep dropping out in Baulkham Hills it's been doing it since last night around 7 pm non-stop every five minutes now it won't reconnect is there an outage please tell me ?

• 
  Annoyingly Right (@laughingconser1) reported 27 minutes ago

  @GregMarSci I assume you are referring to those educated under the Gillard national curriculum. Is there any part of government that has not been ****** up by Labor? What is worse is a LNP too cowardly to fix ****-shows like Education, NDIS, NBN, Indigenous affairs.....the list just goes on.

• 
  Michael Millar (@mjmillar_1991) reported 27 minutes ago

  @tzk1810 100% there's some other kind of issue going on. I've been FTTN in a country town before and still able to pull 60 down. But if you really want good internet just drop NBN altogether and go Starlink. $75 100 down and nevwr skips a beat.

• 
  💜𝕏 CharmsVic 𝕏 💜 (@CharmsYahoo) reported 30 minutes ago

  @scottjla @johannesmkx Uk hasn’t got as many isolated farms etc as Australia or US but I understand from friends there is similar higher speed internet access as Australia suffered with slow install of NBN and minimal systems Back in 2021/2 when Starlink was not providing many services in UK - govt removing authorisation would not have caused major outcry but the number of services today would cause huge outcry if authorisation were removed. Also mobile Starlink is very common now. The acceptance of authorisation is part of SPCX now and impact investors - technically I suspect uk govt can’t do anything other than order removal and whether the company has offices in uk will be relevant to service provision and funding for infringements Elon is VERY protective of children’s rights so expect him to express views on how this needs implementing. His stance against Starmer goes back to when he ed public prosecutor and didn’t protect children and girls against gangs.

• 
  Ian James Lake (@metalslaw) reported 32 minutes ago

  @KillAuDeepState @abcnews @SBSNews Nrth nsw's nbn news had a report on it during 6pm news. Mostly because of the rioting caused by the 'far right' (pissed off locals). Then pointing out that Nigel Farage is bad for noticing the attempted beheading as well... 😒

• 
  Ben Davison (@Ben_Davison1) reported 37 minutes ago

  “Founders” thinking they “built the business without any help from government” are generally delusional narcissists Government provides -Educated & trained employees -The rule of law -Roads, rails, NBN, electricity, gas & water for your workers, products & services -Civil society

• 
  Scott 🇬🇧🇦🇺🇺🇦 (@skinthent) reported 44 minutes ago

  @ruicharadrius If your wifi is bad, get a different AP. It is exactly the same wifi standards used globally. Or do you mean your internet connection? That isn't wifi. I have FTTP NBN. It works fine.

• 
  Michael Fowlie (@mwfowlie) reported 46 minutes ago

  @tomdoes_tech @DanielW_Kiwi I mean even if you love Australia, the NBN sucks

• 
  Reid Fowler thepastoraleye (@Rwmfowler) reported 50 minutes ago

  @grok @prx75400417 @Gentleman_Ways Grok may be wrong. The North By Northwest suit was a lighter grey, 3 button, and he never wore a collar pin in NBN.

• 
  ExoticSpice (@ExoticSpice101) reported 51 minutes ago

  I’m thankful I have NBN Fibre but even with that I will never use cloud gaming. why would the local computing die anyway? This AI craze will die quicker than the computer. Phones and laptops still need to be need built. What’s going to stop is that PCs will no longer be cheap

• 
  ichi (@ichimikichiki) reported 53 minutes ago

  @Lisa9Sophia He's just an idiot. Remember when he added double the cost to the NBN because he wanted to use broken copper network in a corruption deal to bail out Telstra / Rupert Murdoch.

• 
  Ash Rodrigues 🐯🏆 🏆 🏆 (@a_rodrodrigues) reported 54 minutes ago

  Hi, when is the service going to be restored in Seven Hills, QLD. It's been more than 24 hours and we havent heard what the issue is. @NBN_Australia

• 
  Darren Kearney - NEON2K ! NBA2K26 (@neon76) reported 55 minutes ago

  @AlboMP @DeltaGoodrem @JacintaAllanMP This is a great policy for people who have been sacked, or really from another state, with how it used to be, and have to somehow pay out the whole contract? And it's not really like that for NBN or mobile internet plans and it shouldn't be like that for private rentals either, and I've maybe g9t a red flag for renting? because this has happened to me, even though I pa8d up until I left and had a dog in the shared backyard, after I had started to rent with the real estate agent, and it should then void the contract of the rental, anyway, if I was upset with the dog being in the shared backyard. And they really wanted the full contract of the rental paid out? and even with all what I've said, it be's like to be a red flag maybe for me, for possible future rentals? and I think it has a big negative, for a more secure, two year or more rental contract, which should be better, not worse, how the old rental laws, now, were. So, this is again, great Victorian Labour policies! and ones that will make do much of a difference to people, who would of been in so much of a problem, and not really realise it, with rental contracts, and it's all like kinda NBN internet plans, which is really how it should be, especially with how house prices have inflated that much anyway.

• 
  Mr Happy (@JohnSmi63567221) reported 55 minutes ago

  @MrKRudd Like Rudds NBN $60,000,000,000 and counting cost to tax payers plus 70-90 monthly cost to use. Starlink ZERO cost to tax payers,get it anywhere, pay between 40 and 70 a month. No one wants to hear your ideas. **** off

• 
  Spicy Ice (@SpicyIce7) reported 56 minutes ago

  @yannikau2 @AmanogawaShiina Makes no difference to me. I ain't buying **** no point. Because Australia is governed by the mentally retarded I have been waiting for nbn the government run fiber network to connect my home internet since December amd still waiting.

• 
  DEANJA🇦🇺 (@deanja110) reported 57 minutes ago

  @newcastleherald As an Ex-NBNer having spent many years of my working life in various capacities with NBN, it's terrible to now hear about all these losses.

• 
  Cornelius Nim (@Quagslime) reported 59 minutes ago

  @AtomicEconomics So the Abbott, Turnbull and Morrison governments were all completely helpless and none of the debt was their fault? Even though they completely redesigned the NBN rollout? The NDIS is Labor’s fault even though it passed with the bipartisan support and was implemented by the LNP?

• 
  pigways (@pigways) reported 60 minutes ago

  @ajamesbragg Do the NBN. $40B down, uni-party responsible. Perhaps the NDIS. Covid largesse 🤪

• 
  GdayM8 (@BlackHillCraig) reported 1 hour ago

  You're partly right - we don't have a free market. The market here is heavily distorted with gov intervention. Inflation is cause by increased money supply. That inflation affects everyone - including grocery stores, NBN providors, health funds. They must pass those costs down. Fuel is also subject to inflation in addition to the fuel crisis. This impacts input costs for many businesses, not all, to varying degrees. The only thing that causes market wide inflation is Gov.

• 
  Russell Drysdale :#IStandWithAlbo (@Russputin2) reported 1 hour ago

  @FinancialReview If only Rupert hadn't nobbled Labors' Full Fibre NBN, you'd know that it was the deposed LNP Crime Org, that closed down fuel refining & storage in Australia.