NBN Outage Report

@jordanberlyn We did have a Victoria wide outage which should now be resolved for NBN connections, Opticomm services may still be affected. If you still have issues please contact Support on 1300 880 905 - Paul

NBN Co: are aware of some instances of lightning strikes impacting some components of fibre-to-the-curb (FTTC) network equipment. >Advise customers to unplug all connections to their NBN network connection device including power, telephone cable and Wi-Fi gateway during a storm.

@iiNet hey is toolbox down? I’ve been trying to login to track my NBN order for my new address

I was going to give you updates during the game, but my #NBN internet is down. Maintenance work must be on? @iiNet as it stopped working at 7.00am. Watched the game on my phone so couldn’t give updates, laptop and iPad out of actions. @Optus also doing local antennas upgrade. 😞

@AlboMP At least we have NBN. We'd still be waiting if it was fibre. Besides that pit looks pretty normal. You've obviously never looked at one before.

@Peter90666913 It’s not Scott’s it’s NBN you idiot

@Telstra Do you currently have NBN Outage in Melbourne Victoria?

@belindasmilne @geoffrey_payne @AlboMP NBN working with the copper mess that Telstra left. Had been bodging up our phone service for ever. Ask anyone who had a clue, should have been fibre. But no! Had to go ‘cheap’? Screwed Australia’s digital future.

@bmatt @Internode From scratch meaning I'd be a new Aussie broadband customer. Internode has taken 2 days just to cancel one account and activate another, and they keep blaming NBN for it. And all I asked for was a static IP. Can you believe it

@Matthewthemorg @AlboMP You dont get the NBN from a telstra network. Anyway, its a scalable upgradable network. Doesnt make sense to upgrade every thing on the network instantly. It can and will be done over time.

@Aussie_BB You organised someone to come today to check out my NBN i hope that i wont get charged for this if this is a major problem.?

Has anyone signed up to Aussie broadband NBN from scratch? How long does the full process take? in days? I think now is the time to leave @Internode. Been a customer since 2007, for what

@Northernpommy Hi Elaine, the outage above is just for OptiComm customers, not NBN. So this won’t affect your NBN appointment today. Cheers, Stuart

@netz_melb @TRCB31 @AlboMP You're right, but fail to accept that once the program was up and rolling then the speed would have picked up and costs reduced. But we never had a chance to find that out. And now the LNP nbn is finished we have to replace it.

@NBN_Australia Hi, my NBN is down in North Bondi postcode 2026 for the last 24 hours, do you have a ETA on when the issue will be resolved ? Thankyou

@AlboMP My NBN stopped working a few weeks ago. Street is mainly holiday houses so few people to complain. Tech came promptly, disappeared for 2 hrs, returned to report wires were corroded for 200m down the street, had to replace everything!

@RedJules4 yes that idiot Tony Abbott saying "it's good enough" he was another clueless moron. The NBN could of been exceptional -what are we now the 69th slowest in the world . Terrible. Idiots at LNP.

@xRileyAlexander Sounds like you had a pretty rough go on the old ADSL, Riley & we really do appreciate the feedback on your time with us ADSL is being junked & you know how bad it is, moving to nbn will be so much better! Whatever you decide, we wish you all the best 💙 -Rhys

@NBN_Australia Not quite. New modem, but DSL down. Possibly something cooked further upstream.

Got a survey from #nbn today about the technician who connected me. He was fine, but no questions about the booking experience which was disgraceful. #fail

@UsmanAl67280047 @Aussie_BB Relax dude. Aussie don't control the infrastructure. It's the shitty opticomm network that's at fault here. Blame your building management for deciding to use a private provider instead of the nbn

@AlboMP Thankfully my house is serviced by FTTP - 100% reliable since day 1. Everyone I know who has FTTN has had issues, some of which have taken months to rectify and cost NBN (taxpayers) $$$ to fix.

@australia_wake I’d love to know how I can help. Australia has been so let down by the #ScottyFomMarketing government Robodebt NBN Aged care COVID App Bushfire crisis Quarantine University course huge price hike Mathias Cormman Support for misinformation . . . We need change

Wow ! Like our ABC ,ike our NBN and now the Postal Service has been defunded to such an extent that a letter from Sydney to Perth can take 10 days , A woeful situation as many pensioners are being hit by Telcos and utilities for late payment charges .This Govt needs the boot

@jfmezei @Bryson_M And yet, these are all issues that OpenReach, Swisscom and the NBN figured out. Of course it's going to vary on a line-by-line basis but *these are solved problems*.

@dekrazee1 @Internode What exactly do you mean "from scratch"? I was, like you, a long time internode customer but since they were acquired, their service/support was getting worse. I already had FTTP NBN and it was a day or so ... ? but previous service was still operational until then.

@AlboMP @vanbadham Telstra doesn’t accept responsibility for the state of their phone pit, as they are rented out to NBN. They insist it isn’t their problem

@damoletran We did have a Victoria wide outage which should now be resolved for NBN connections, Opticomm services may still be affected. If you still have issues please contact Support on 1300 880 905 - Paul

@theiainhall @maddogeco @AlboMP Look at NBN co website fibre and satellite are the only techs that work in power outage as long as you have UPS (was supplied with fibre install). The copper does not work even if you have backup power

@BlueSpaceCanary you mean, a national broadband network? he'd better get it done in 4 years or it'll have what happened to the .aus NBN