NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (7%)
• E-mail (4%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Perth, Brisbane, Hobart, Arumpo, Melbourne, Newcastle, Adelaide, Mackay, Kincumber, Ballarat, Rosalie Plains, Townsville, Wollongong, and Dubbo.

City	Problem Type	Report Time
Sydney	Internet	5 hours ago
Sydney	Internet	23 hours ago
Perth	Internet	1 day ago
Brisbane	Internet	1 day ago
Sydney	Internet	1 day ago
Hobart	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Reid Fowler thepastoraleye (@Rwmfowler) reported 5 minutes ago

  @grok @prx75400417 @Gentleman_Ways Grok may be wrong. The North By Northwest suit was a lighter grey, 3 button, and he never wore a collar pin in NBN.

• 
  Erick (@Erick0341) reported 9 minutes ago

  @KathleenWinche3 NBN, **** happens when you’re stupid.

• 
  AnekoNya~ 🌸🏳️‍⚧️ (@nya_aneko) reported 9 minutes ago

  @venteaVT My house has starlink, runs at about 160 mbps at best and it’s like 3x faster than the nbn at my parents house, Australian wifi is so bad

• 
  Spider Mother Gwen (@GwenMotherS) reported 10 minutes ago

  ATTENTION DUE TO AN UNFORESEEN NBN SEE SERVICE OUTTA STREAM TONIGHT IS CANCELLED i am so sorry for those looking forward to the kotor 2 stream and i will be looking into alternative internet providers such as Starlink that are apparently far better for my area then the old

• 
  Kathy Mewton (@tatduckum) reported 11 minutes ago

  @Cranky_Old_Guy @aaronsmith I guess the huge debt Libs left , this will help . Explain how would you pay off the $1.2 B debt Libs left On top of that your buddies left $350 B AUKUS NDIS out of control NBN blowout Robodebt debt Snowy blowout $31 B Inland rail blowout I will wait for your solution

• 
  Tone (@T0ne_aus) reported 13 minutes ago

  @HardwareUnboxed Have you tried on wired NBN? It's actually not too bad. (Tested Fortnite on iPad with the Xbox thingy that my son was trying)

• 
  Peter Lawson (@Borindas_Lament) reported 13 minutes ago

  @NBN_Australia Another internet free night because you and Optus won't fix whatever makes our internet drop out regularly. FTTP in 2026 but we'd get better connection in South Sudan.

• 
  Aussie Kaiser (@Ladwiththebrew) reported 23 minutes ago

  @Ben_Davison1 Education has gone to ****, roads no different, rail basically doesn't exist, NBN is a worthless attempt at 30 yr old tech, electricity and gas is expensive, refusal to build any water infirstructure. The law was subverted decades ago and civil society doesn't come from gov.

• 
  Nicolas (@nicomb88) reported 24 minutes ago

  @NBN_Australia internet outage since yesterday and still not resolved. Internet provider has no clue what the issue is nor when it will be fixed. Never received any notifications from nbn. You guys waited until Friday to ruined people's weekend? Good job guys.

• 
  Andrew Godman (@Andrew_Godman) reported 24 minutes ago

  @onurcam @tzk1810 Kinda slow compared to fibre. Misses the point that Tony screwed the nbn and ended up spending just as much as a fibre network was going to end up being

• 
  Naan-violence (@NaanVi0lence) reported 27 minutes ago

  @murrayf1960 @Ryandally08 That's like asking how many NBN installations were done after only 100 were complete, and then claiming "Ah it's never getting done ever! 44 billion for 100 connections is ridiculous!!" Oh wait, the Libs already did that and cost us billions more with their stupid hybrid NBN. 🤦🏻

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 27 minutes ago

  @optus_help whenever we come to your help you throw it over to the NBN and then they handle it back to you no one ever seems to be able to solve the issue ever I've never seen such an incompetent company instead of signing up more people for your service maybe make

• 
  Steve Woosnam (@SteveWoosnam) reported 27 minutes ago

  @ichimikichiki @Lisa9Sophia The NBN is still one of the biggest waste of money in Australia's history. The government never had any business sticking its nose in.

• 
  rustikalfox 🌿 (@kaijuergs) reported 27 minutes ago

  wasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀

• 
  James Boman ⩟ (@JBoman32768) reported 29 minutes ago

  @techAU @BassonBrain @Starlink Its a real testament to how slow and overpriced limited in availability the NBN is.

• 
  Russell Drysdale :#IStandWithAlbo (@Russputin2) reported 33 minutes ago

  @Richard01357064 If only the deposed LNP Crime Org had not nobbled Labors' worlds best, full Fibre NBN (with iron age copper), you'd know that the LNP Crime Orgs' decade of debt & devastation, was over 4 yrs ago. The war is long over soldier. By the way, the Beetles have broken up too.👋🙏

• 
  stephen humble (@stephenhumble11) reported 34 minutes ago

  @BassonBrain @Starlink Nationalist fools wasting taxpayers money. Imagine if every country wanted their own LEO constellation the performance would be poor it would be expensive and require endless subsidy's like Australia's NBN satellite service.

• 
  Grant Mackenzie (@GrantMa24544383) reported 35 minutes ago

  @1Alboforpm Considering Labor designed the NDIS, Libs and Labs together gave us the NBN, Libs and Labs the submarine fiasco? How's the tax on tobacco going in stopping smoking as opposed to feeding organised crime? Pot / kettle Their sudden growth will result in messes, poor communication and confusion between newly formed members but their sudden growth is do to the F up by these 2 major parties. Oh... and ... Fire the Liar

• 
  SydneyCityTV (@SydneyCityTV) reported 35 minutes ago

  No idea exactly who's staying and who's going (we'll likely find out soon enough), but one hopes Nine proper or 2HD/the Super Radio Network* may pick up some displaced NBN staff. *Come on, ex-NBN News talent can't be any worse than some of the presenters they've got right now!

• 
  Raymond McKeown (@RaymondKeown3) reported 36 minutes ago

  @Kate3015 We Also built TPG & Vodafone's networks, however, my point was really Albanese raced up to Singapore begging for oil, Optus is owned by the Singapore Govt. They will not be pleased. And for the record, we built the very first NBN site at Kiama, I met several times with Conroy, he is a fool. We walked away, I said let everyone else beg for this, we will pick up all their other business while they are ******* with NBN, Conroy had no idea of the concept of Fibre, nor did his management, they were all Guys I had worked with at Sun Microsystems, not one had ever built a network. Conroy went against advice & lost $800 million on a Satellite project, the Indonesians grabbed the flight space.

• 
  BanjoT (@BanjoT17) reported 37 minutes ago

  Black friends I served with in the military told me to watch out for *******. Being from Idaho I said it was a derogatory term for them wasn’t it? No, ******* are violent, irresponsible, parasites causing all the problems, stay away from them. One of them, Levi, always said NBN, ******* be ******* when there was trouble. I just listed to a couple of black females just as tired as the rest of us but threatening to orhanize against them.

• 
  Chris (@ChrisGHC33) reported 38 minutes ago

  @michaelsnape Jenny and Matt made $5.3m in profit on the sale of their business after tax. Their business was reliant on - Roads and Transport infrastructure - Electricity infrastructure - Police and Emergency services - NBN And many other services afforded through their taxes.

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 43 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

• 
  Saxon Nicholls (@saxonnicholls73) reported 45 minutes ago

  @TheKouk You retards are joking surely ? Government is an impediment not a support …. Seriously - Government has nothing to contribute - the world has changed for talented people - no need for University, no need for handouts, forget NBN - Starlink … list goes on

• 
  Michael Ryan (@mickr62) reported 46 minutes ago

  @optus_help hi. I have had an issue with your sales chat team putting me on the wrong NBN plan

• 
  GibberishCapital (@GibberCapital) reported 49 minutes ago

  @yinshen86 @Larryjamieson_ Are you ignorant to the concept of crown land? Or the fact that Singapore’s government companies are run exactly like private companies? You think the governments that could **** up NBN and Myki should start running mining companies now?

• 
  Matthew L (@FunBrainFarts) reported 50 minutes ago

  @ALeighMP ALP never grows anything they just blow bubbles and then it pops then people left to pick up the pieces. Always only a matter of time. I don’t know how it is possible but every time. From recession we had to have. NBN fiscal bomb to NDIS.

• 
  paullyj57 FMD **** AUST (@paullyj57) reported 55 minutes ago

  @MrKRudd @AsiaSociety @AsiaSocietyJP 200 billion for nbn that is useless and no one uses. Iv been using mobile network for 15 years for data. Faster and cheaper than nbn. And now starlink which is even faster and unlimited fast data for $69 pm. Labor have mortgaged your kids future for votes. Frauds and corrupted

• 
  Tolly 🇦🇺 (@TolsonKiefer) reported 56 minutes ago

  @stevehearne7 @arbsmichael @Marilynrules1 A portion of Telstra was sold for $45b and the rest put into the future fund, totalling $54b+. Telstra is worth $62b right now. This was an excellent deal for Australia. Kevin Rudd introducing the NBN has nothing to do with Howard and Costello and it was also only $11b. Idiot

• 
  💧Marilyn (@Marilynrules1) reported 58 minutes ago

  @TolsonKiefer @stevehearne7 @arbsmichael According to AI: The Australian Government has poured a total of approximately $35 billion into the National Broadband Network (NBN) through equity investments and capital injections.