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NBN service status: outage reports and connection issues

Why is my NBN service not working?

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Full Outage Map

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Perth, Adelaide, Brisbane, Melbourne, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, Junee, Portarlington, Geelong, and Thirlmere.

CityProblem TypeReport Time
Sydney Internet 10 hours ago
Perth Wi-fi 11 hours ago
Perth Internet 13 hours ago
Adelaide Wi-fi 14 hours ago
Brisbane Internet 16 hours ago
Adelaide Internet 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Billyy39678102
    Billyy (@Billyy39678102) reported

    @CatherineD42535 @VDejan0000 ******* stupid question. Of course we should. Nbn, snowy hydro and reduction in hecs debts. All wasted money. Let’s have a government oil and gas company and refineries. Owned for the people. Economic ideology has failed the Australian people. Time to be pragmatic.

  • oohaah_67
    Steph McG (@oohaah_67) reported

    @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

  • Coffeedaveoz
    David FarleyBrain 🍄🔭Keep Alaska Canadian!! (@Coffeedaveoz) reported

    @SocialPiranha3 Yeah I do the Aldi $23 a month on mobile and now have almost 247.6 gb rollover data ... handy when the local NBN goes down.

  • DimTimWilsonMP
    The Sentient Eye Brows of John Winston Howard (@DimTimWilsonMP) reported

    @macsween_prue @AlboMP @AustralianLabor To be fair Prune McBiasedBitch, the nbn AND NDIS were legislated under the dying days of an ALP government, but initial implementation were left to an incompetent *********** of successive coalition fuckups masquerading as government, which then left the damage for ALP to fix

  • ph33x_
    ph33x (@ph33x_) reported

    @Matt_Camenzuli @jabattoir13 @JuliaGillard I think she was worse than Turnbull. I must have missed other reasons Turnbull was terrible, but my one thing with him was wasting time and money on the NBN, we're still paying for full fibre rollout house-by-house, made sense to just do the lot once, less driving per-house.

  • P_bogan
    Sir Peter the Bogan (@P_bogan) reported

    Since Labor came back in, NBN speeds have doubled for the same $$$. But only for those on FTTP. Which the Libs ****'d up for 9 years thanks to Mr Internet Malcolm Turnbull. #qt

  • ImVicLoLagain
    Vic (@ImVicLoLagain) reported

    @mrru5s3ll @LCHF_Matt @pikkkkaro this is the only decent explanation for what he said that could make sense. the only other way is if his NBN is unstable. because if you have a gigabit connection you need a router capable of it and they all have fine wifi by aus standards , which I would argue is **** but w/e

  • AJG71
    RoverDownUnder (@AJG71) reported

    @Adam_Creighton @DrCameronMurray This is what happens when you outsource what should be a government service to the private sector. Profit motive kicks in as do rorts & fraud. Also see the Unemployment Services, Housing, NBN etc. It isn't the scheme itself, it's the people who run it.

  • lRagingI1
    𝚁 𝚊 𝚐 𝚒 𝚗 𝚐 (@lRagingI1) reported

    @MalFPS_ Australian internet isn’t bad anymore. Your probs still on fibre to the node. Gotta search your address on the nbn site and get that free fttp update

  • somesomm
    Kim Bickley (@somesomm) reported

    @DodoAustralia how long is the NBN outage in Newcastle East expected to last?

  • orstraya
    Orstraya (@orstraya) reported

    @bluewavedream If anything it shows what a rip-off NBN is - you can't get a 100mbps service for $69/mo.

  • R0LAN65
    📣 Gr8🥐 (@R0LAN65) reported

    Calls me up before coming "SO IF UR INTERNET WORKING WHY BOOK THIS APPT?!" Like okay maybe if u read all the damn reports from the ISP and prev NBN tech maybe??? U think I know what needs to be done ??? I just want my internet to work properly without having to call ISP up daily

  • alreadyfurious
    Grinds My Gears (@alreadyfurious) reported

    @Someozbloke @deniseshrivell That's good in your circumstance. But it has been reported by others. I was more addressing why NBN is not a waste. The reason you still hear about it these days having issues is because of LNP screwing it up with a mixed technology approach. FTTP does not have these drawbacks.

  • frankbcdn
    Box of Rocks (@frankbcdn) reported

    Never forgive these mealy-mouthed figure fudgers and their second rate outcomes. The #NBN 🤬

  • TheMontablac
    Montablac (@TheMontablac) reported

    @MakoFukasame poor NBN guy, hated by all

  • Panda_BuildLove
    Panda 🐼 Build 🔨 love 💖💖 (@Panda_BuildLove) reported

    @fictillius @markc01 I doubt it would ever happen, but what would happen if the government stopped funding NBN and began to give out massive subsidies to Starlink to help them upgrade their infrastructure to handle the population?

  • twoshedslegit
    twoshedslegit (@twoshedslegit) reported

    @xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node

  • jotepPdT
    JAY ☘️☘️☘️ (@jotepPdT) reported

    @status_is_down @VodafoneAU mobile network is always very weak along Parish Street and Harvest Street in Elara Marsden Park. Now NBN is also down in MP, and Vodafone is very unreliable.

  • reasonable63682
    reasonable_ginger (@reasonable63682) reported

    @HonTonyAbbott are you still around? I'm still dealing with your crap NBN you left us with.. No credibility on my end

  • Russputin2
    Russell Drysdale :#IStandWithAlbo (@Russputin2) reported

    @Thejimpenman Ask your serfs to shout you full fibre NBN Jimmy. That was under the Deposed LNP Crime org that ran up $850 additional debt, without creating one cent of legacy assett, whilst claiming to have paid down the existing $150 billion debt that took all prior govts 112 yrs to reach.

  • John45OverIt
    John45 (@John45OverIt) reported

    @HonTonyAbbott oh **** off.. you really think this ****? Remember when you ****** up our NBN? It's still ******, all because of you.

  • israelsgospelic
    israelsgospelic (@israelsgospelic) reported from Gold Coast, Queensland

    There has been recent tropical cyclone, outage occurred here. I have a occasional internet interference not able to use wifi hope to see wifi improvements at Upper Nerang, for some reason New Street, Nerang Lower Nerang has this NBN Wifi, and Upper Nerang Business precint don't

  • BakerTheBrit
    Wolfie (@BakerTheBrit) reported

    Oh my phone is not working and captor is on her belly on the floor under the desk trying to reset the nbn box. Giggle might have to call the fire brigade to winch her back on her feet. I’m snoopervising and playing with cords I normally can’t get to.

  • AJG71
    RoverDownUnder (@AJG71) reported

    @Adam_Creighton @DrCameronMurray This is what happens when you outsource what should be a government service to the private sector. Profit motive kicks in as do rorts & fraud. Also see the Unemployment Services, Housing, NBN etc. It isn't the scheme itself, it's the people who run it.

  • captainjujubean
    Julian (@captainjujubean) reported

    @Borindas_Lament @pikey14 Like the NDIS or the NBN or Snowy were "costed"? They seem to be the only party talking about actually reducing spending, fraud and waste. Like all parties they will over promise and under deliver but at least they are raising these things as actual issues

  • Explosive_Nicka
    Nick (@Explosive_Nicka) reported

    @ThomTommyTomtom @pcet2022 @Leo_Puglisi6 Clearly you've never studied economics. If you're citing NDIS, NBN, and AusPost as successes, you don't know what success is. The duopoly and the Grns are complicit in the big govt bloat, big govt is the antithesis of creativity and productivity; pillars of successful societies

  • loftwah
    Loftwah (@loftwah) reported

    We pay like a $150 a month for the premium of Telstra mobile and it doesn’t even work immediately when out NBN drops. What are we even paying extra for? Fix your trash Telstra 😡😡 @Telstra

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @Aitch_El i had to get starlink internet because NBN co removed the backup generator from local fixed wireless tower, replaced it with a 4 hour battery. landlines go out as soon as power does, mobile lasts about 5 hours. after flood people were breaking out old CB radios to organise help.

  • StandMeOver
    There’s Only One Jezza (@StandMeOver) reported

    @herecomessuper And don’t forget the useless **** is the one who gave us NBN. That basically created another government run Telstra. For a technology that was never required.

  • dbmgreen
    DBMG 🇦🇺 (@dbmgreen) reported

    @james00000001 NBN 50000km of new copper wire $.7bil Now Telstra/NBN have to retrofit secure pits to stop people stealing the copper. Not a problem with all fibre. The LNP completely screwed AUS all the while paying their mates millions to manage it. #industrialisedcorruption