NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)
• TV (0%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Adelaide, Melbourne, Perth, Kincumber, Ballarat, Rosalie Plains, Hobart, Arumpo, Townsville, Wollongong, Dubbo, Croydon, and Long Forest.

City	Problem Type	Report Time
Brisbane	Internet	5 hours ago
Sydney	Internet	9 hours ago
Sydney	Internet	10 hours ago
Brisbane	Internet	12 hours ago
Adelaide	E-mail	13 hours ago
Adelaide	Internet	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  poruchan 💖🌸 | Artist Alley, Reservoir (@poruchan09) reported 3 minutes ago

  Restarting everything for pc and modem. NBN unstable right now. I’ll be getting food as well. Wait a moment!

• 
  Paysker (@payskerapp) reported 6 minutes ago

  @7NewsSydney @grok can you explain how a traditional landline can still call with no power, even though each telephony service is handed off from an NBN NTU, or DSLAM?

• 
  Ticcer 🇦🇺🇳🇿🇬🇧🇷🇺 (@Ticcer) reported 9 minutes ago

  @KatyKray73 Weirdly, Rudd's original NBN plan was way better... Fiber to the curb. Turncoat came in and said it was better to have a mix of technologies... as if incompatibility issues between different technologies never existed. It was idiotic! At the time, it was clear to me that he did that because he wanted to claim some of the expected glory of the network for himself, and to snub Labor.

• 
  Julie Burgess (@julieburgess623) reported 10 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  Brian Loffler - #SeventhGenerationPrinciple (@jazzkat) reported 10 minutes ago

  Terrible service from @NBN_Australia One of their field techs accidentally cut off our whole Strata building with a bad telecommunications patch next to the NBN Node. I told the tech (27hours ago) but they went home without fixing it. A Level 2 escalation has yielded nothing. Gr

• 
  Grant Mackenzie (@GrantMa24544383) reported 14 minutes ago

  @1Alboforpm Considering Labor designed the NDIS, Libs and Labs together gave us the NBN, Libs and Labs the submarine fiasco? How's the tax on tobacco going in stopping smoking as opposed to feeding organised crime? Pot / kettle Their sudden growth will result in messes, poor communication and confusion between newly formed members but their sudden growth is do to the F up by these 2 major parties. Oh... and ... Fire the Liar

• 
  Anna (@spannaforce) reported 14 minutes ago

  @ApiaFcViareggio Nbn was down. Seems OK now

• 
  Gibbo (@DamnImDeadAgain) reported 15 minutes ago

  @news_australian No way he gave a sub par NBN service and every thing that he touches turns to crap

• 
  Libertarian Party NSW (Liberal Democrats) (@LibertariansNSW) reported 17 minutes ago

  The Libertarian Party believes in reducing government involvement in the economy. We would Reduce ATO staff by at least half over 5 years because flat tax rates will require less compliance staff, and it is essential to reduce the possibility of the tax system regrowing; similarly, scale back agencies such as the Australian Securities and Investments Commission and Australian Competition and Consumer Commissioner and the laws they administer; and sell government business enterprises, including the NBN, ABC, SBS, and the Future Fund, and use the proceeds to pay down debt. By removing bureaucrats and simplifying tax, we will have a more prosperous country. #smallgovernment #libertarian

• 
  Ian James Lake (@metalslaw) reported 18 minutes ago

  @KillAuDeepState @abcnews @SBSNews Nrth nsw's nbn news had a report on it during 6pm news. Mostly because of the rioting caused by the 'far right' (pissed off locals). Then pointing out that Nigel Farage is bad for noticing the attempted beheading as well... 😒

• 
  SydneyCityTV (@SydneyCityTV) reported 19 minutes ago

  A pity I didn't see how tonight's Dalts report played out on NBN News, would've been rather funny if Natasha Beyersdorf (who I think may have even worked alongside Kevin at Prime Tamworth, but I'm not 100% sure of that) made a "I think I've seen Kevin on another network" quip! 😜

• 
  Michael Fowlie (@mwfowlie) reported 20 minutes ago

  @tomdoes_tech @DanielW_Kiwi I mean even if you love Australia, the NBN sucks

• 
  Chris (@ChrisGHC33) reported 20 minutes ago

  @michaelsnape Jenny and Matt made $5.3m in profit on the sale of their business after tax. Their business was reliant on - Roads and Transport infrastructure - Electricity infrastructure - Police and Emergency services - NBN And many other services afforded through their taxes.

• 
  Quo Warranto (@warranto_q92963) reported 22 minutes ago

  Getting there. First time EVER since the NBN was put in by Raj and his mate...i now have a green transfer light as opposed to orange. Of course no one gave a **** there was a problem on the day. I do have some patch cables without a cat rating, so there is that. Baby steps.

• 
  X- Y Bailey 🇦🇺🇳🇿 🇨🇦🇩🇪🇮🇹 (@Bailey92035278) reported 23 minutes ago

  @EdSaint61 After channel nine just cut NBN news channel 9 don’t deserve any right to NRL rights I hope channel 7 gets it and Foxtel stays too **** channel 9

• 
  Heilagt 🇦🇺 (@scrdeclxpse) reported 24 minutes ago

  @xShephardx Being a nerd here in Aus is like top 10 most emotionally excruciating experiences since my internet used to be 3 mb/s, which is actually a lie since my ISP throttled it down to 950kb/s. Thank **** for NBN since it's now like 62mb/s but gigabit internet would have me heavenbound.

• 
  nigel (@nigel15026948) reported 26 minutes ago

  @news_australian None stuffed NBN. Many farmers still have very little service, look at how much snowy 2 has and is continuing to cost.

• 
  Andrew Godman (@Andrew_Godman) reported 27 minutes ago

  @onurcam @tzk1810 Kinda slow compared to fibre. Misses the point that Tony screwed the nbn and ended up spending just as much as a fibre network was going to end up being

• 
  stephen humble (@stephenhumble11) reported 31 minutes ago

  @BassonBrain @Starlink Nationalist fools wasting taxpayers money. Imagine if every country wanted their own LEO constellation the performance would be poor it would be expensive and require endless subsidy's like Australia's NBN satellite service.

• 
  Scott 🇬🇧🇦🇺🇺🇦 (@skinthent) reported 36 minutes ago

  @ruicharadrius If your wifi is bad, get a different AP. It is exactly the same wifi standards used globally. Or do you mean your internet connection? That isn't wifi. I have FTTP NBN. It works fine.

• 
  AnekoNya~ 🌸🏳️‍⚧️ (@nya_aneko) reported 39 minutes ago

  @venteaVT My house has starlink, runs at about 160 mbps at best and it’s like 3x faster than the nbn at my parents house, Australian wifi is so bad

• 
  Spicy Ice (@SpicyIce7) reported 43 minutes ago

  @yannikau2 @AmanogawaShiina Makes no difference to me. I ain't buying **** no point. Because Australia is governed by the mentally retarded I have been waiting for nbn the government run fiber network to connect my home internet since December amd still waiting.

• 
  ich bin RAT seeking (@pjhmccann65) reported 47 minutes ago

  @smith_johnxxxx @Sauronlordking @VDejan0000 NBN was not a '**** up', until Abbott became PM.

• 
  Spider Mother Gwen (@GwenMotherS) reported 50 minutes ago

  ATTENTION DUE TO AN UNFORESEEN NBN SEE SERVICE OUTTA STREAM TONIGHT IS CANCELLED i am so sorry for those looking forward to the kotor 2 stream and i will be looking into alternative internet providers such as Starlink that are apparently far better for my area then the old

• 
  DBMG 🇦🇺 (@dbmgreen) reported 50 minutes ago

  @Peter_Fitz I was a Young Lib at UWA. Tea & Fairy Bread with Mal Fraser @ Sir Charles house. Volunteered. I was sliding but NBN was the last straw. AUS needed a statesman we got Abbott. :( Volunteer for an independant now. Unlikely to support libs ever again. If they are around that is.

• 
  P J Bird 😷 Vaxed 🎶 🌈 🇺🇦 🇯🇴 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PJbird_01) reported 51 minutes ago

  @suzanne2222 Another LNP disaster just like the NBN has cost Aussies billions to fix

• 
  Gregory Briscoe-Hough (@GBH0100) reported 56 minutes ago

  @news_australian Snowy 22b.0 man has as much credibility as his NBN (no bloody network) rollout achievement… worst Monister ever!!

• 
  Russell Drysdale :#Do Noble Deeds. (@Russputin2) reported 57 minutes ago

  @Chriskenny_sky Do they not let current News into the SkyNews cesspit Chris. Do you want us to crowd fund a full Fibre NBN service for you?

• 
  stephen humble (@stephenhumble11) reported 57 minutes ago

  @DavidLeyonhjelm I will be happy if they cancel AUKUS or NDIS or the NBN.

• 
  Testflight (@_Testflight_) reported 58 minutes ago

  @Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet