NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Treeby, Adelaide, Perth, Melbourne, Goombungee, Sydney, Wollongong, Sunshine Coast, Colac, Cornwallis, Tanunda, Elizabeth, Baradine and Innisfail.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Treeby |
Internet | |
| Adelaide |
Wi-fi | |
| Brisbane |
Internet | |
| Perth |
Internet | |
| Melbourne |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Godfrey64
(@Godfrey642) reported
@Wester_Hare @ArtistAffame @AlboMP So did you ask Morrison Joyce Dutton Frydenberg et al that question? They're the ones who burnt billions in taxpayers $$$ on mates, dodgy covid apps, NBN, FF projects, broken sub contracts, rorts, blind trusts. ALP inherited a TRILLION in debt
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Aussie Cheeky Bastard 🇦🇺 😏🤪 💉💉+💉💉🌊🌊🌊
(@lee_manwaring) reported
problem is that I DON'T HAVE NBN INTERNET SERVICES...IN FACT I'M NOT ON THE INTERNET 👉AT ALL 👈... It's a SCAM..👈😠😠😠😠
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Australian Made
(@Lucky_Country_) reported
@Christo21102016 Agree, the NBN should never have been cut down technology wise. The original fibre rollout was never going to be built to Labor’s forecast budget and timeline, however LNP should have persevered with it and finished it. #nbnfail #LNP
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Tara Horner🌻
(@TheOtherTara) reported
@peterw That’s the plan. The NBN was crap at home so I’m hotspotting anyway.
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dannih13
(@dannih131) reported
@Telstra was mislead to and lied to in the shop by a staff member about my nbn modem wish I’d never walked into store and what amazing way to treat a customer good customer service there NOT
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DescryAU 🔴LIVE NOW (Twitch)
(@Descry) reported
Alright sweet, @Aussie_BB tech told me on NBN's test it's showing there's a potential issue with the signal they're receiving. Internet speeds have gone from 950/48 down to 500/19 & getting worse. 😭 Someone will be out on Friday morning if it's not fixable on their end.
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gtrax
(@realeko) reported
@Chabayta91 @Aussie_BB Same happened to me. Made over 20 calls to them about the same fault and they said they can't get tech over its NBN who does that. They have zero control of tech support
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Aaron Colgan
(@25azza25) reported
@SkyNewsAust Penny Wong gave that stupid question exactly the treatment it warranted. We spent tens of billions on the NBN. ******* Google "net zero" and stop wasting everyone's time, moron. If you can't understand basic concepts you have no place in Parliament trying to run a country.
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gtrax
(@realeko) reported
@Aussie_BB NBN don't deserve anything. Wish I picked a different provider. Mine was not installed properly so it drops whenever it rains. I've had answers from diff ABB ppl that contradict each other. Either way they say its not their problem
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DescryAU 🔴LIVE NOW (Twitch)
(@Descry) reported
Why is your policer breaking my upload speeds? @NBN_Australia The last time this happened I had to switch from 100/40 to 1000/50 and it disappeared. This is looking identical. Dropped frames/unstable upload, lowered upload speeds.
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scott bourne
(@gixerk7) reported
@Optus i have just been messaging you for over an hr trying to resolve my nbn not working, now you messaging service wont work, what do i do?
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Aaron Colgan
(@25azza25) reported
@SkyNewsAust Penny Wong gave that stupid question exactly the treatment it warranted. We spent tens of millions on the NBN. ******* Google "net zero" and stop wasting everyone's time, moron. If you can't understand basic concepts you have no place in Parliament trying to run a country.
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
*sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.
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🌳 Anthony'sMaroon😷
(@AnthonysMaroon) reported
@BreezieLT I haven't had Nicole from the NBN or the Border Force scam in ages. It's the spoofing of numbers that's bad. I blacklist so many
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Twitbit
(@Twitbit04608714) reported
@Telstra So you can reply to this Tweet within 1m of posting but the case manager assigned to us never calls back. This has gone all the way to the Ombudsman but you still can’t get it together. No, the number hasn’t been ported, we have no NBN and the promised 4G back isn’t working.
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Descry
(@Descry) reported
@NBN_Australia Before anyone says that's enough to stream on, you are 100% wrong. It's not just "these are max speeds available", the connection is unstable, it's dropping bitrate to 0 for 5 minutes at a time then goes to normal then rinse repeat.
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Garpps Spl
(@TheGrapesInc) reported
@dandandesuwa It's not that, it's the nbn box down the road is once again ******, it's not to do with me sitting it on the floor lmfao
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☔Jason Murphy
(@jasemurphy) reported
@ozmarshall I've never heard of a high-speed freight line, but maybe it's like the nbn and we find ways to use the higher speed????
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Paul Loves Cavaliers
(@CavalierSheldon) reported
Tangerine Telecom why ******** does my nbn buffer for minutes at a time so frequently each day? JFC this is appalling!
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Trent
(@TBond32) reported
@Telstra incredibly bad customer service again. We have asked you to cancel our NBN connection multiple times so we can use another provider 2 days ago. Yet it’s still not cancelled and my family has had not internet for 2 days. How hard can it be to cancel!!
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Aussie Cheeky Bastard 🇦🇺 😏🤪 💉💉+💉💉🌊🌊🌊
(@lee_manwaring) reported
😠 SCAM ALERT 😠 Mumbai Calling are running a SCAM today ..Thursday..8 Sept.. reference NBN..offering to upgrade your service FREE if you enroll immediately in their new service...all they need is you current payment details..the called me as it appeared that mine was slow..only
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Maria
(@MLolderandwiser) reported
@Optus I went to Harvey Norman Wonthaggi and spoke to Laughlin. This young man was wonderful I have not experienced such superior customer service before. He solved my problem and even told me how I could save $ by changing to your NBN.
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Eric Anderson
(@EricAnderson41) reported
@MyRepublicAU there seems to be an NBN outage in Bondi Beach since this morning. Do you have any update on when it will be back up and running?
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S C
(@SC21012022) reported
@Optus Garbage - steer clear / Launtel all the way for NBN in Australia
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★Moonlight Disney★
(@ThatOneFluffs) reported
@Rose94369738 Network? Network provider? Nbn? The thing that make wifi go wee
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Richard Ashton
(@Richard83641285) reported
@MyRepublicAU My NBN has been down all day on Bondi beach. Tried restarting the box and still not working
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Hassan Salami
(@discoinferno77) reported
@NBN_Australia @networkoutage outage at Edgecliff 2027. Apparently your technician will not fix it until tomorrow morning. Why is that??
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(@SimonInglis) reported
Our nbn modem died, and I had minimal data on my phone, so sorry for my 4 day absence. I am once again available for random advice, moral support, attempts at humour ( both successful and otherwise)
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Kylie W 🇦🇺
(@aussiemum30) reported
What's with myoptus messenging service, drop-outs while mid conversion trying to correct another issue optus created because you hire under trained people to fix issues. I can't believe the mistakes optus had made after simply changing from nbn to wireless modem
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CatGoSqueak
(@SqueakRogue) reported
@JJKALE2 "I'm calling from the NBN about your service..." "Oh, really, what's wrong with it?" "It needs upgrading and we've looked into you account details..." "Oh, really... you do realise that the NBN have nothing to do with end consumer and only install and maintain?" *click*