NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Adelaide, Melbourne, Maclean, Launceston, Perth, Warragul, Long Forest, Loch, Wollongong, Stanmore, Townsville, Albury and Rosalie Plains.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Adelaide |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Randall
(@tertius_keen) reported
@JEChalmers Built where, infrastructure support to the states gas,water,electricity,police,fire,ambulances,hospitals,roads,schools,nbn. How are we reducing material and labour costs. Oh I get it middle income taxpayers struggling with interest rates and cost of living.
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Narendra Shukla
(@shuklanarendraa) reported
@NBN_Australia Do you feel for your customers? I’ve outage in my area from more than 24 hours and because less number of houses are affected - you’re fixing the problem with snails speed. Here is Reference 69918645 for you.
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Barry Tucker V
(@btckr) reported
@kity_katz LNP solution: Sell up & move to somewhere where the NBN speed is better.
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Ranil De Silva
(@ranil_de_silva) reported
Not happy @NBN_Australia - just keep cancelling appointments. Worse service ever. Seriously should be brought back into government hands so it can function!
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Antsy Negs
(@AntsyNegs) reported
@DavidColemanMP I live in rural WA where NBN wifi connectivity is lousy, with outages lasting up to 3 days at a time. Thanks to the LNP this country has a second-rate NBN. And now you have the gall to attack Labor for trying to fix the mobile black spots in ALP-held seats. God give me strength!
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Sir Dr Rusty o the Isle @rkd993@aus.social 🖤💛❤️
(@rkd993) reported
@DoggieWowser @AlboMP Yup, sure was; like his copper solution for the NBN.
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Cdbrown
(@BrowntownBrew) reported
@LeeSMaz @7NewsSydney @NBN_Australia The LNP wasted the money and 10 years after ordering nbnco to build a crap network. Nbnco eventually asked them for more money to convert the copper to fibre as fttp is the only reliable and profitable part
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🇺🇦🌿Mike Dowling- Climate Action NOW!
(@MeckeringBoy) reported
from
Westfield, State of Western Australia
@JfkWhitlam True the others in LNP crime family are/were worse than Turnbull. But to suggest that he was a good pm is a bridge too far for me. He too did a lot of damage including deadly Robodebt and NBN sabotage.
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Narendra Shukla
(@shuklanarendraa) reported
@NBN_Australia You’ve mentioned everything that I can do but what about NBN? You’ve not shared any update with service providers on when NBN customers can expect a resolution. Such a waste.
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Chris C
(@n720ute) reported
@LynGrah77334182 @MurrayWatt You're kidding aren't you, it's the LNP u NO? Howard vowed fix broadband as a trade-off for selling Telstra (the only way we ended with a surplus was him selling the family silver) then the 2nd rate NBN, that Labor has to fix. ScheMo destroyed any diplomacy, I don't think, I know
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Lord Darkrai (Darkrai Gaming)
(@LordDarkrai81) reported
@VodafoneAU network down in grange think is a nbn issue
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💧TrapperJohn84
(@TrapperJohn84) reported
@JJKALE2 and will be remembered as the man who stood beside that idiot Abbott while he stabbed the original NBN to death.
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nbn® Australia
(@NBN_Australia) reported
“We are on track to enable around 10 million premises – or up to 90 per cent of the Fixed Line network – to access nbn Home Ultrafast, offering wholesale speeds of 500 Mbps to close to 1 Gbps, by the end of 2025." Stephen Rue, CEO
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GaryNewperson
(@GNewperson) reported
@pallisier @RobMax4 Just disgusting how all these “public” servants treat taxpayers with contempt & consolidated revenue as if it’s a giant candy shop - #auspol so called elites could teach the mafia a thing or 2 #AuspolSoCorrupt #NBN
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Asaduz Zaman
(@asadiceiu) reported
from
Melbourne, State of Victoria
Do you really have an NBN connection (I did not)? Even if you have one, try getting through their customer service and you'll know that an overly friendly guy with a thick accent is not working for NBN
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EmGee Macdonnell #VoteNo
(@jhd_ankh0) reported
@LizSward @AlboMP That was an announcement by NBN Co how does that help with the cost of living. Yes government funded but not a core issue. Now your homework is to come up with something better. Your score 2/10
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Leftwing Bastard
(@_SocialDemocrat) reported
I just got my nbn up and running at my new place. Five hours of fuckng around by the guy. I gave him a couple of beers for his trouble. And, yes, this is Aus-tral-i-a…
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Lara Zhivago 🇦🇺🇨🇦🐭
(@RowdyTrader) reported
@ClareONeilMP Really? My 5th visit from the NBN incompetents and still no resolution, even after I essentially found the fault, which was in the street, but a crew turned up today to replace the cable going to my house... Seriously deficient in English & actual technical skills....
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A formal beer
(@formalbeer) reported
Oh cool, it's @NBN_Australia outage time because a thunderstorm happened which is completely unforeseeable in any way.
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nat
(@natvisuals_) reported
@yvmzy can’t get that where i live can’t even get nbn so i’m stuck with leaptel opticomm 100 down 40 up
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Brian Wright. He/Him
(@BrianWright63) reported
@NBN_Australia You are not replacing the masses of HFC, some FTTN and FTTC connections, hence failing on "ensuring that the network is future-ready"
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who am I?
(@theking_otter) reported
@NBN_Australia I know there is an outage. I don't want to be told to contact telstra or check the outage page. Why have I had no internet since before midnight and when will it be fixed? 3135
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GiR.Kart.64
(@gk647) reported
@NBN_Australia This announcement should come with an official apology from NBN to all Australians that have had to put up with these slow unreliable FTTN connections that constantly disconnect for the last 5 or more years.
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Chook Pen (aka moot button)🐓🐓🐓🐓
(@cheerscobberta) reported
from
Brisbane, State of Queensland
@MrKRudd Imagine how much good could of been done with 40 billion write down from the NBN you sold us. Lot of hospitals, schools and work opportunities for first nations there. Still got the napkins?
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Burzikak
(@burzikak) reported
@Aussie_BB how long after signing up for fttp upgrade (new customer) should I wait for nbn tech to contact?
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Yug Nivek🐀
(@YugNivek) reported
@PaulSargeant15 NBN... what a pile of garbage! Obsolete before it was started! Australia's NBN is an international joke! My ADSL2+ was faster. I bought a Premium service, never got speeds anywhere near what was paid for. A few weeks back I got a sorry message they dropped my charge by $5.
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Tyson Clarke
(@Kobayashi_AU) reported
@NBN_Australia The issue is the half baked initial rollout from Malcolm Turnbulls government. Nothing can be done until my suburb is upgraded sometime in the next 20 years.
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MonkeyJaguar
(@MonkeyJaguar) reported
@cjhogbin @chrisprimod @AlboMP Turnbull still clings to the idea that the NBN should have been left to industry. The problem was that industry didn’t see enough ROI and Telstra, who monopoly owned copper thanks to Howard, was not going to invest without Government subsidy ($15 billion in 2006).
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kurfps
(@kur_fps) reported
@NBN_Australia But business would not survive without the consumers! I don't think NBN understands! If the consumer can't get decent access how can they support business! Stephen has been saying this for 5 year's same old recycling topic over and over again! Just so he can hold the title of CEO
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Shaun Brookman
(@sbrookman) reported
@hollieahughes would you mind clarifying what you mean by the “services don’t even compare?” Your quote: “I am absolutely shocked you have lost 10,000 peoples because the services don’t even compare,” Senator Hughes said. Comparing Starlink to NBN’s satellite service.