NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (7%)
• E-mail (4%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Melbourne, Brisbane, Sydney, Perth, Hobart, Arumpo, Newcastle, Adelaide, Mackay, Kincumber, Ballarat, Rosalie Plains, Townsville, Wollongong, and Dubbo.

City	Problem Type	Report Time
Melbourne	Wi-fi	28 minutes ago
Brisbane	Wi-fi	2 hours ago
Sydney	Internet	8 hours ago
Sydney	Internet	12 hours ago
Brisbane	Total Blackout	21 hours ago
Sydney	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris from Katunga (@Hymie313) reported 3 minutes ago

  @Carlsie555 Depends if it is a provider or NBN hardware issue. We’ve found Aussie Broadband to be good to deal with and reliable. I can’t remember who the kids are with. I’d have to check.

• 
  Charlie (@AiCaterpillar) reported 7 minutes ago

  @AlboMP Running out of the trust now. Can you even just fix the internet? NBN outage for 3 weeks is a joke. New CGT rule is another joke

• 
  Strata Owners Alliance (Australia) (@strataownersaus) reported 12 minutes ago

  This should NEVER happen. We have written to the federal minister and the NBN objecting to this and to clarify their total expenditure here. This data was all procured directly from the SCA 2026 Conference Sponsorship website page. (7/7)

• 
  David Lee (@Stoxxie) reported 16 minutes ago

  @Liberty_Itch @DavidLeyonhjelm This is an incredibly poor editorial on the NBN. A waste of my time in reading it

• 
  Mary Mary Quite Contrary🐭 (@biba_nova) reported 16 minutes ago

  @GATESDK We should really switch, we have no problems up at the property with the Starlink, but the NBN here in the city is pathetic, sick of hot spotting off my phone.

• 
  John Cas (@moresunshine_1) reported 19 minutes ago

  @Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!

• 
  Snagz (@SnagzOnX) reported 20 minutes ago

  @kr0der Fair call, I’m from Melbourne, I’m a streamer so reliable internet is literally key for me lol… losing $100s each day. It’s been an issue for the last 4 days and they can’t send anyone from NBN out until Monday unfortunately. But they know it is on NBNs side, so that’s a start..

• 
  Rob Janssen (@pe1chl) reported 20 minutes ago

  @eevblog @MichaelSmicqfw Really? I think that was only in the context of your NBN being down for a week... Starlink (or any satellite internet) really isn't useful in a city like Sydney, and when lots of people insist on using it there it will only get more and more expensive. It is for rural areas.

• 
  Naan-violence (@NaanVi0lence) reported 24 minutes ago

  @murrayf1960 @Ryandally08 That's like asking how many NBN installations were done after only 100 were complete, and then claiming "Ah it's never getting done ever! 44 billion for 100 connections is ridiculous!!" Oh wait, the Libs already did that and cost us billions more with their stupid hybrid NBN. 🤦🏻

• 
  Kayeos (@Kayeos3) reported 26 minutes ago

  @Davemcl70700812 @lesstenny You didn't listen during her speach or read any policies. Clearly stated that the country wouldn't be affected. Other systems can easily be put in place. Besides, majority of farmers have satellite internet because they didn't receive broadband or the NBN. **** you lie a lot.

• 
  Dayvd Allen (@DayvdAllen69876) reported 27 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  Saxon Nicholls (@saxonnicholls73) reported 27 minutes ago

  @TheKouk You retards are joking surely ? Government is an impediment not a support …. Seriously - Government has nothing to contribute - the world has changed for talented people - no need for University, no need for handouts, forget NBN - Starlink … list goes on

• 
  Jonathan Wilson (@jfwfreo) reported 28 minutes ago

  @GamewithDave The only network connected devices I own are my Windows desktop PC, my HMD Pulse+ Android phone, my ISP-provided TP-Link router and my ISP-provided NBN FTTC NCD modem. I refuse to buy any of the "smart" crap.

• 
  SydneyCityTV (@SydneyCityTV) reported 30 minutes ago

  No idea exactly who's staying and who's going (we'll likely find out soon enough), but one hopes Nine proper or 2HD/the Super Radio Network* may pick up some displaced NBN staff. *Come on, ex-NBN News talent can't be any worse than some of the presenters they've got right now!

• 
  Scott 🇬🇧🇦🇺🇺🇦 (@skinthent) reported 35 minutes ago

  @ruicharadrius If your wifi is bad, get a different AP. It is exactly the same wifi standards used globally. Or do you mean your internet connection? That isn't wifi. I have FTTP NBN. It works fine.

• 
  Ben Davison (@Ben_Davison1) reported 36 minutes ago

  “Founders” thinking they “built the business without any help from government” are generally delusional narcissists Government provides -Educated & trained employees -The rule of law -Roads, rails, NBN, electricity, gas & water for your workers, products & services -Civil society

• 
  ♡Dama♡ (@damatically) reported 42 minutes ago

  Im liking league of dreamers books oh man...this is bad. I hope they do more free option event tbh but then again their choices is relatively cheaper but still. Law of the Beast is having a free play event and im loving it! I only downloaded LOD for NBN but now hhhh

• 
  Steve Woosnam (@SteveWoosnam) reported 43 minutes ago

  @ichimikichiki @Lisa9Sophia The NBN is still one of the biggest waste of money in Australia's history. The government never had any business sticking its nose in.

• 
  nigel (@nigel15026948) reported 44 minutes ago

  @news_australian None stuffed NBN. Many farmers still have very little service, look at how much snowy 2 has and is continuing to cost.

• 
  N8 (@nathane10422899) reported 44 minutes ago

  @NBN_Australia Your DM is a generic email with no actual solutions for our issue at The Valley Plaza Shopping Centre Half the tenants have no internet including centre management…what are you going to do to improve the business continuity for the shopping centre ?

• 
  John Cas (@moresunshine_1) reported 48 minutes ago

  @Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!

• 
  paullyj57 FMD **** AUST (@paullyj57) reported 49 minutes ago

  @MrKRudd @AsiaSociety @AsiaSocietyJP 200 billion for nbn that is useless and no one uses. Iv been using mobile network for 15 years for data. Faster and cheaper than nbn. And now starlink which is even faster and unlimited fast data for $69 pm. Labor have mortgaged your kids future for votes. Frauds and corrupted

• 
  Julie Burgess (@julieburgess623) reported 49 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  🌸Lynae 🟪⬜️🟩 (@lynaem88) reported 50 minutes ago

  @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.

• 
  Kurt (@KurtsViews) reported 52 minutes ago

  My home internet cut out. It must be raining somewhere in Sydney. This NBN Internet is a joke. Everytime it rains even slightly you lose connection.

• 
  Nicolas (@nicomb88) reported 54 minutes ago

  @NBN_Australia internet outage since yesterday and still not resolved. Internet provider has no clue what the issue is nor when it will be fixed. Never received any notifications from nbn. You guys waited until Friday to ruined people's weekend? Good job guys.

• 
  DEANJA🇦🇺 (@deanja110) reported 56 minutes ago

  @newcastleherald As an Ex-NBNer having spent many years of my working life in various capacities with NBN, it's terrible to now hear about all these losses.

• 
  Adam Turner (@adamjaytee) reported 57 minutes ago

  @NBN_Australia hey, so no update on an unplanned outage in 5 hours is actually insane, just in case you were wondering. Northcote area.

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 60 minutes ago

  @optus_help whenever we come to your help you throw it over to the NBN and then they handle it back to you no one ever seems to be able to solve the issue ever I've never seen such an incompetent company instead of signing up more people for your service maybe make

• 
  koi (@itkoi) reported 1 hour ago

  vodafone better send someone out to fix my nbn box i swear to ****