NBN Outage Report

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Brisbane, Melbourne, Ocean Shores, Adelaide, Perth, Gold Coast, Toormina, Junee, Portarlington, Geelong, Thirlmere, Hobart, Newcastle, and Colac.

City	Problem Type	Report Time
Sydney	Internet	6 hours ago
Brisbane	Internet	12 hours ago
Melbourne	Internet	16 hours ago
Brisbane	Internet	21 hours ago
Ocean Shores	Internet	1 day ago
Melbourne	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GibbyGibbers (@GGibbers) reported 5 minutes ago

  @PaulFletcherMP @NBN_Australia @acccgovau No thanks to the LNP. We would have had a future proof full fibre network if not for your government. If it were up to the libs, we still have last centuries copper network and be paying top dollar.

• 
  🏳️‍🌈 Jezz||Relinthia 🏳️‍🌈 (@Dragonator_The) reported 13 minutes ago

  I AM SO MAD. I CAN'T WITH THE AUSTRALIAN NBN. IT SUCKS ***. Streams over friends :( I dont think I'll be able to reconnect tonight. I'm really sorry. :'( So Stay Safe, Happy Hunting, LOVE YOU BAI! XX

• 
  David Langsam (@David_Langsam) reported 13 minutes ago

  @MRowlandMP The real problem with the Tony Abbott-Malcolm Turnbull NBN is that when the power is down or the modem is off, one can't make emergency phone calls. This is lunacy. People caught by the storms in Victoria are worse than isolated. Surely, there is a technical fix.

• 
  Martin Gibson (@murdriggs) reported 14 minutes ago

  Worried about my elderly folks in Melb's outer East. No power, no phone as they were forced on to the NBN, no mobile reception, tree down has damaged the plumbing to the house. Hope Dad managed to find accommodation for them both until the house is back up and running.

• 
  Sarah Cretu (@crets_drums10) reported 19 minutes ago from Melbourne, Victoria

  Never thought anything could be slower than Australian NBN but here we are with only 2% of Australians vaccinated 🥸 @ScottMorrisonMP

• 
  92 (@joon_ethem) reported 22 minutes ago

  @NBN_Australia Yes but your reply does not make sense. The unexpected challenges that you are facing is because of your poor management. I wish I had selected 5G Service that Telstra provides. #TPG already charged me 300 dollars as an installation fee and now I cannot get that refunded

• 
  Robert Glasson (@bigrobg73) reported 22 minutes ago

  Hey @NBN_Australia do you have any details on an outage in postcode 2096?

• 
  ˢʰʸ III (@2bshy4u) reported 24 minutes ago

  constantly being cucked by the "NBN" network and the AUD

• 
  Ben (@The__Irwin) reported 31 minutes ago

  @Telstra pass the buck to the @NBN_Australia who then pass the buck back to @Telstra saying it’s “resolved” yet here we are 2021 with FTTP and daily drop outs and no internet daily from 0100-0900.. throw in 1 bar of 4G service at home and I’m living my best life.

• 
  𝕟𝕒𝕪𝕟𝕒𝕪 ⁷ ∞ ･ﾟ✧*･ﾟ☽ (@shayooki) reported 33 minutes ago

  @SamaJu7 It always ends up happening like that though 😭 NBN sucks too 😒

• 
  Stacy Sollitt (@StacySollitt84) reported 36 minutes ago

  So, @DodoAustralia NBN crapped right out again last night, on top of doubling my Stepdad’s bill just because it’s out of contract. Still not back on, after resetting it doesn’t recognise the network pw. You guys are so getting slammed my first stream back under @Optus NBN.

• 
  4everSFC (@stretchoz) reported 36 minutes ago

  @flickybean @NBN_Australia Because like the oz nbn it is slow and outdated. 3rd world country when it comes to internet. Actually take that back. Even 3rd world countries have better. Is there a 4th world classification?

• 
  Doug Newnham (@dougnewnham) reported 37 minutes ago

  @Telstra We literally have no NBN and no cellular reception in Monbulk. If we need emergency services we are in serious trouble. I hope some priority is given to areas like this.

• 
  Megan Woodward (@rosehipsherry) reported 38 minutes ago

  All over #Victoria today vulnerable elderly people can’t phone for help, or be contacted by phone to see if they need help because the power is out and the nbn is down. 🙄 #priceless

• 
  KB (@mektball) reported 39 minutes ago

  @BelongAU hi guys, can you help sort out cancelling my nbn and phone line please??

• 
  Anthony cont (@AnthCont) reported 41 minutes ago

  @HughEdgarMedia @NBN_Australia I'm in freshwater and it's down still

• 
  🕷 (@Olivia32779413) reported 44 minutes ago

  @Telstra I’m off grid in bass coast Vic, why is my wireless nbn down? I’ve checked the satellite on roof and seems ok.

• 
  nbn™ Australia (@NBN_Australia) reported 44 minutes ago

  @stretchoz As at 3:00pm today 10 June, nbn has restored its infrastructure assets servicing approximately 26,500 premises in metropolitan areas of Melbourne. As a result of impacts to other network infrastructure assets, approximately 60,000 nbn services remain affected across 1/3

• 
  🐀💧Jeepman🔥🚗🐀 (@Bad_cyclist) reported 45 minutes ago

  @drkerrynphelps @Craig_Foster @ypweldon Yeh, nah, slight stirring because the nbn went off for a bit. Normal service has been resumed, back to Big Brother.

• 
  Adrian Perry (@DocNMFC) reported 48 minutes ago

  @JGademski As I sit here in Melbourne, power grid down, so no lights,fridge, gas heating ‘cos no fan, and still in lockdown. No Landline works thru NBN. Phone battery about to run out. I think, what an ideal world we look forward to when renewables take over.

• 
  jordy (@flickybean) reported 49 minutes ago

  @dawesi @NBN_Australia I’m not assuming this, I know this. That is why I’m telling them to update their outage map to include addresses that are affected, not just addresses with the power out. My address has power, but no NBN, but still is being reported as just fine on their site.

• 
  Shane Bryan 🍩 (@ShaneBryan_IT) reported 49 minutes ago

  I remember @telstra spouting off about how 5G would make the NBN redundant. Well so far today, with no NBN available the Telstra network has been so congested it’s barely worked at all 🙄

• 
  jordy (@flickybean) reported 53 minutes ago

  @NBN_Australia @stretchoz Why does it say there is no outage on your website when there is an outage though?

• 
  Hugh Edgar (@HughEdgarMedia) reported 53 minutes ago

  @NBN_Australia is service down on the Northern Beaches Sydney? What’s ETA on service returning?

• 
  Barb 🛎 (@norfickchick) reported 55 minutes ago

  It’s raining. What a surprise. My internet is out again. NBN not coming till Wednesday this time. Clearly didn’t fix it last time. Did I mention how much I love copper wires?

• 
  The rule of law is broken 🐀 😈 (@rulelawsuspend) reported 58 minutes ago

  @lynlinking @PCKJ3627 @WgarNews Of course not Australia's tech savvy ness has nose dived with privatisation of CSIRO (or its or whatever) and crap NBN, plus those APPS the govt has made all rubbish, how did anyone think they did that?

• 
  jordy (@flickybean) reported 1 hour ago

  @NBN_Australia @stretchoz Still down, still no contact.

• 
  DPRK-chan~ (@dprk_ebooks) reported 1 hour ago

  Update: like Icarus, I have flown too near the sun on wings fabricated from my own hubris. Falling branches in last night's storm have knocked out the NBN line to my house, and therefore my wifi bin tower. NBN outages attributable to storm damage: 2 Outages on the bin tower: 1

• 
  jordy (@flickybean) reported 1 hour ago

  @NBN_Australia @stretchoz Definitely still affected by this outage, but your website still says no outage. When do you plan on updating this? You also still have yet to get in contact despite asking for my details hours ago

• 
  92 (@joon_ethem) reported 1 hour ago

  @NBN_Australia Yes but your reply does not make sense. The unexpected challenges that you are facing is because of your poor management. I wish I had an selected 5G Service that Telstra provides. #TPG already charged me 300 dollars as a installation fee and now I realise that it is...