NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Melbourne, Brisbane, Wollongong, Perth, Arumpo, Adelaide, Dubbo, Croydon, Long Forest, Holmesville, Warragul, Cairns, Hobart, and Parramatta.

City	Problem Type	Report Time
Sydney	Internet	2 hours ago
Melbourne	Total Blackout	2 hours ago
Melbourne	Internet	3 hours ago
Sydney	Internet	22 hours ago
Melbourne	Internet	1 day ago
Brisbane	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John the Baptist (@JohntheBapt1ser) reported 6 minutes ago

  @ruicharadrius This is the most retarded tweet I’ve ever seen. A) falsely thinks WiFi is “the internet” B) doesn’t realise Aussie mobile coverage is some of the best in the world C) NBN is good now. My guess is your WiFi router is crap or too small for your house

• 
  Duchess of Exeter 🌏 (@WhosFibbing) reported 8 minutes ago

  The three telcos and government-owned NBN Co were left reeling when the regulator rang to notify them of its final pricing decision – a token $20m reduction to renew spectrum licences essential for carrying mobile signals. ACMA’s decision will result in the sector collectively paying peak market rates of $7.32bn to roll over their existing spectrum holdings as licences begin expiring from 2028. Much of that cost will find its way on to customer bills. More inflation incoming!

• 
  D Taylor (@travelbizzau) reported 10 minutes ago

  @Boom_ThatHurt @AvidCommentator The NBN was already billions over budget, years behind schedule and drowning in rollout failures before Abbott changed a thing. Labor sold a Ferrari, delivered a **** box, then blamed the next driver for the smoke coming out of the bonnet.

• 
  💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reported 10 minutes ago

  To my Aussie friends: Wasn't the idea behind the NBN (National Broadband Network) to ensure that everyone had access to free (or at the very least inexpensive) internet? What happened? How much are you paying for internet access?

• 
  RocK_M (@RocKM16827690) reported 10 minutes ago

  @fuIIcreamy @robb_j_m Nah sounds more like "Libs screwed me over but I'll blame NBN coz thats what Libs told me" issue since the poster is likely on the overpriced Wireless NBN which was half arsed on roll out That or just someone spouting **** to keep the whole NBN was a waste of money crap going

• 
  rustikalfox 🌿 (@kaijuergs) reported 14 minutes ago

  wasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀

• 
  Tone (@T0ne_aus) reported 14 minutes ago

  @HardwareUnboxed Have you tried on wired NBN? It's actually not too bad. (Tested Fortnite on iPad with the Xbox thingy that my son was trying)

• 
  Baiaphilia (@baiaphilia) reported 15 minutes ago

  What happened was what always happens when it's a project run by the government. It failed miserably, and went way over budget. The NBN was so bad I begged my provider to give me back my previous internet connection. But they couldn't because they forced them to shut it down.

• 
  Hardware Unboxed (@HardwareUnboxed) reported 15 minutes ago

  All this talk about personal computing dying and what not, I (Steve) decided to try GeForceNOW (Australia) Ultimate using Wireless NBN, Starlink and 5G. My review is this: It's really bad, f@&ing sucks. Thank you for your time.

• 
  Bulldogs57 (@Bulldogs5711) reported 15 minutes ago

  @MarkoMatvikov How ? Debt is down They are fixing NDIS Inland rail NBN Robodebt Not sure what you want to do about Snowy & AUKUS. And $1.2 T debt won’t disappear. It’s inherited. LNP / ON are calling to increase defence.

• 
  Dave (@imdavo17) reported 18 minutes ago

  @TFyrd49376 @TobiSkovron Labor introduced the NDIS, LNP messed with it. Like a long list of things introduced by Labor, the LNP screws with it and we are forced to endure the **** show that follows. NBN? LNP screwed it so hard it cost 3x as much for inferior infrastructure.

• 
  Mark Fermor (@MFurball) reported 24 minutes ago

  @Michz45 And you seem to think giving the government more money will actually benefit those services. Why do you think the gov does not get involved in baking bread? Because it would taste **** and cost $100 per loaf. That's your Medicare, NDIS and nbn to name a few

• 
  Finder (@findercomau) reported 25 minutes ago

  The NBN is phasing out older copper connections starting July next year, and if you don’t switch to full fiber within six months of being notified, your internet will be suspended! 🌐🔌 Check your address eligibility now to ensure you stay connected with faster, more reliable service 🚀 #NBN #internetupgrade #aussietech

• 
  P J Bird 😷 Vaxed 🎶 🌈 🇺🇦 🇯🇴 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PJbird_01) reported 27 minutes ago

  @suzanne2222 Another LNP disaster just like the NBN has cost Aussies billions to fix

• 
  Max (@diss_presso) reported 32 minutes ago

  @BrowntownBrew @robb_j_m But real world demand was lower as no zoom or Netflix. But anyway - it’s moot. The government could buy every Australian household a starlink dish (2.5x faster than NBN) for <$6B - and we’re still not finished, having spent 10x that. The doomed NBN had the absurdist aim of connecting every sleepy country town with top shelf fibre whilst legally enforcing slow internet in our metropolitan centres (the only places where fibre is even economically viable). This is exactly what the libs predicted at the time and were ridiculed for it. How about just connect the high population centres (you know, the ones who actually need the internet for their livelihoods) and let rural people move to the city if they want 1gbps, and then later spent a few billion buying the rest starlink if we really wanted to continue pissing money up the wall (or just letting them buy it themselves, with their own money, if they really wanted it). You aren’t angry enough.

• 
  Testflight (@_Testflight_) reported 33 minutes ago

  @Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet

• 
  Stefan Tapp (@StefanVXR8) reported 35 minutes ago

  @NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!

• 
  The Jawnz 🇦🇺 🇺🇸 ✝️ (@TheJawnzz) reported 36 minutes ago

  @aussi3dutchman @robb_j_m I did. It was in my pocket all along. For an extra $100 per year. I can have 120mb/s anywhere I go. Cancel your NbN. It’s a scam. 👍

• 
  Paradoxa (@Paradoxa18) reported 39 minutes ago

  @robb_j_m live beyond NBN only about 150k from Melbourne had dial up originally then adsl2 but no home net for years despite paying for access now only mobilenet & my phone one of many network blocked that was January when irl the roadside letterbox disappeared #offline

• 
  Michael Fowlie (@mwfowlie) reported 41 minutes ago

  @tomdoes_tech @DanielW_Kiwi I mean even if you love Australia, the NBN sucks

• 
  Mr Happy (@JohnSmi63567221) reported 42 minutes ago

  @MrKRudd Like Rudds NBN $60,000,000,000 and counting cost to tax payers plus 70-90 monthly cost to use. Starlink ZERO cost to tax payers,get it anywhere, pay between 40 and 70 a month. No one wants to hear your ideas. **** off

• 
  Peter Murphy (@PeterWMurphy1) reported 46 minutes ago

  Well, I TRIED watching @abcnews' coverage of the Farrer by-election result (bc sadly @6NewsAU is suffering NBN outage issues). I lasted 30sec. David Speers interviewing Nationals Senator Bridget McKenzie. Ugh. 🤮 #auspol #FarrerVotes #FarrerByElection

• 
  David Lee (@Stoxxie) reported 47 minutes ago

  @Liberty_Itch @DavidLeyonhjelm This is an incredibly poor editorial on the NBN. A waste of my time in reading it

• 
  GeneralChat |🍍🍌| Charity Donothon 29th-7th (@General_Ch4t) reported 52 minutes ago

  OK to explain the reason for missing my own Anniversary stream... basically there was a brief blackout here caused by a transformer blowing and it fried the NBN, so until a technician can come around on Tuesday I have no internet beyond my phone... I will try to make fir it somehow

• 
  Ian Richards (@IanRichards8) reported 52 minutes ago

  @robb_j_m Terrible internet access, NBN stands for NO BLOODY NETWORK

• 
  Steve (@JarOfSteve) reported 57 minutes ago

  @algorithmsayshi Tried clearing app cache ? Could be using CGNAT as well. Getting a static IP from ISP could fix the issue. Also, you could try turning off the NBN box for twenty minutes to see if you can pick up a new IP that's not flagged.

• 
  Susan (@puxiesmt) reported 58 minutes ago

  @jeff32567916 @australian He recognised that NBN via wifi (using mobile phone network) is a bad idea, when the mobile phone towers back up battery's go flat (couple if hours) we have no communication at all, we should all still have wired communication but we don't so it's very easy to switch it all off

• 
  The Guru’s Wife (@TheGurusWife1) reported 59 minutes ago

  @robb_j_m NBN is unreliable in my area. I have Starlink $139 AUD per month Starlink is the only reliable service here

• 
  Dodgy Looks (@LooksDodgy) reported 1 hour ago

  @robb_j_m Live out bush and had Satelite NBN - absolute crap - $89 pm. Telstra signal - absolute crap - $74 - 50Gig - pm. Swapped - Starlink - perfect internet and wifi calling - $139 pm - unlimited. Downgraded sim card to a cheap telstra operator - $25 pm. So total internet and phone went from $163 to $164 pm. That extra $1 quadrupled the speed and reception!

• 
  Mark Sareff (@MarkSareff) reported 1 hour ago

  @Telstra 1 Calvert Avenue Killara. Shows nbn out. Trouble is I have low mobile data allowance and depend on wifi