NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (76%)
• Wi-fi (10%)
• Total Blackout (6%)
• E-mail (5%)
• Phone (2%)
• TV (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Adelaide, Sydney, Toowoomba, Perth, Brisbane, Melbourne, Dubbo, Warragul, Windermere, Port Stephens, Long Forest, Arumpo, Cairns, Upper Caboollure, and Hobart.

City	Problem Type	Report Time
Adelaide	Internet	2 hours ago
Sydney	Internet	12 hours ago
Sydney	Internet	16 hours ago
Toowoomba	Internet	1 day ago
Perth	Internet	1 day ago
Sydney	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hobbie (@Hobbie4C) reported 3 minutes ago

  @VoteLewko @Starlink Govt/Telcos/NBN spent billuons of taxpayer dollars to build a rubbish service. Starlink does way better at zero taxpayer expense. So government response to this is to spend more dollars on their unworkable rubbish. I can't think of a better argument why big government needs to go

• 
  Con! (@c0n_AU) reported 5 minutes ago

  @BeauGiles Typically, no. For the cost of a backup device/SIM/NBN or even Starlink, it would pay for itself in an hour of an outage like this!

• 
  Andrea (@1963amh) reported 7 minutes ago

  @SharkaByrne @newscomauHQ I paid extra to keep it at the time, so it would be accessible when nbn goes down. Or so I thought. Not sure what I paid extra for ( possibly another outlet )but it didn’t work, totally useless when it’s down. So much for progress.

• 
  JFK Whitlam (@JfkWhitlam) reported 8 minutes ago

  Thats ok Country Australia doesn't move so fast Nor seem to be in a rush to adopt NBN, Or Starlink... Oh Hang on Smart farming seems to be quite the, In thing Out in the bush Question is Which robotic company will be filling Labor shortages first

• 
  Michael Grant (@Amunous) reported 10 minutes ago

  @real_joshkent @VoteLewko @Starlink What nbn are you on? There are many different versions so you can’t just say nbn is bad across the board.

• 
  Lev Szeps (@LevSzeps) reported 13 minutes ago

  @strangerous10 We already own the NBN, so why can't emergency services be run directly by the NBN?

• 
  Wobb & Ro-Ro 🔞 are currently Quack-tastic!! (@WobbandRoRo) reported 16 minutes ago

  Yeah idk wtf is goin on dude. The NBN and/or Vodafone have been having the hugest ****** issues lately.

• 
  U5321977 (@U5321977) reported 19 minutes ago

  @grok @AFP @zerohedge We will see. They now have our government's pre-emptive regulations and one of the world's highest electricity and real estate/construction costs to contend with once we are past the VC craze stage. I am calling bullshit on this. Like car manufacturing, nuclear energy, making green energy products: making anything actually. Or will it just become another government funded boondoggle like NBN. Billions obsoleted by Starlink. Yes lets build massive government funded data centres. I am sure Elon has no counter to that. Nothing stupid like datacenters in orbit. Could data centers in orbit talk to Australia?

• 
  Madmike (@madmike888X) reported 23 minutes ago

  @Telstra Don’t you update this page ever?? NBN Telstra down si. E 6am

• 
  BanjoT (@BanjoT17) reported 26 minutes ago

  Black friends I served with in the military told me to watch out for *******. Being from Idaho I said it was a derogatory term for them wasn’t it? No, ******* are violent, irresponsible, parasites causing all the problems, stay away from them. One of them, Levi, always said NBN, ******* be ******* when there was trouble. I just listed to a couple of black females just as tired as the rest of us but threatening to orhanize against them.

• 
  Ian Clarke (@ianclarkeAU) reported 26 minutes ago

  @DoodyDarren @CovfefeDnUnder Can NBN do this? No, and it never will. Of course wired networks, such as aarpnet are way better for some applications. The fallacy is that NBN is about technology, when it’s about a cross subsidy.

• 
  Kevin Metcalfe (@KevinMe49077436) reported 26 minutes ago

  @AlanBixter Why, we spent a fortune on the NBN, just go to the countries news service and watch it there.

• 
  purana (@purana) reported 32 minutes ago

  Superloop is the 3rd RSP. Let's see if I can get more details out of them tomorrow on what path/route of the FTTN is a problem. NBN co seriously can't manage a raffle in a pub.

• 
  Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported 34 minutes ago

  @FannyFitch Maybe they need to go back to the fail-safe future, using Labors' Full Fibre NBN, that Vested Interests installed the LNP Crime Org Puppet Junta to nobble with stone age Copper. It operated well, for over 65 years, even on iron age Copper, before being sent into the cloud.

• 
  Leigh (@Leeroy1855) reported 36 minutes ago

  @olsod45 @BobBurn97207272 @R64862Rvan And a 20 billion dollar annual interest bill and the debt still growing unabated. THE reason your lifestyle is cratering. We are not America slick. That debt is all Labor's. When you announce major infra structure and I mean major! With zero funding put in place to fund it. As your arse is being shown the door. Which Labor does every time and requiring some else to find the money. Then your always going to be working from behind. We were debt free as Howard left office. Then along came Rudd with the NBN and Gillard with the NDIS. Announced with massive fanfare and zero funding. Granted Morrison and the idiot Turnbul didn't help either by throwing money at them. We are heading for a recession (we had to have) but you appear to have your head ensconced in a very dark place.

• 
  peter rowe (@Prowerock1) reported 38 minutes ago

  @Martywa467 @VoteLewko @Starlink NBN faults are dealt with via the telcos. After four cancelled appointments by NBN after Telstra said it was an NBN issue ( it was), I bought a Telstra 5G router and threw out the NBN box. I would prefer Starlink but it has a congestion charge in our area of $700.

• 
  Ash Rodrigues 🐯🏆 🏆 🏆 (@a_rodrodrigues) reported 40 minutes ago

  Hi, when is the service going to be restored in Seven Hills, QLD. It's been more than 24 hours and we havent heard what the issue is. @NBN_Australia

• 
  The Last Dragon (@TLDragon23) reported 43 minutes ago

  @DarrylKerrigan3 @thecoastguy Yeah, it's a losers game in Technology esp. for the Government because it is too slow and too far behind the curve They'll spend all this taxpayer money implementing something that will take too long and cost too much, then something else will be created that will blow it out of the water NBN < Starlink anyone?

• 
  Peter Lawson (@Borindas_Lament) reported 45 minutes ago

  @NBN_Australia Another internet free night because you and Optus won't fix whatever makes our internet drop out regularly. FTTP in 2026 but we'd get better connection in South Sudan.

• 
  💜𝕏 CharmsVic 𝕏 💜 (@CharmsYahoo) reported 46 minutes ago

  @scottjla @johannesmkx Uk hasn’t got as many isolated farms etc as Australia or US but I understand from friends there is similar higher speed internet access as Australia suffered with slow install of NBN and minimal systems Back in 2021/2 when Starlink was not providing many services in UK - govt removing authorisation would not have caused major outcry but the number of services today would cause huge outcry if authorisation were removed. Also mobile Starlink is very common now. The acceptance of authorisation is part of SPCX now and impact investors - technically I suspect uk govt can’t do anything other than order removal and whether the company has offices in uk will be relevant to service provision and funding for infringements Elon is VERY protective of children’s rights so expect him to express views on how this needs implementing. His stance against Starmer goes back to when he ed public prosecutor and didn’t protect children and girls against gangs.

• 
  Bernard (@bernardsjansen) reported 47 minutes ago

  @TopherField I've been a happy Starlink customer for years, because the NBN was unable to get reliable internet to my house. Each month Elon gets my money, and I get reliable high speed internet. Each month, we are both better off.

• 
  Rakeau (@rakeau) reported 48 minutes ago

  @alexjohnward @ianclarkeAU Separate discussion. The comment targeted NBN specifically. It’s wrong to say that NBN = Bad. It’s not that simple.

• 
  FlyingDropBear - Twatter - full of bots. (@FlyingDropBear) reported 48 minutes ago

  @5BNylonTip Kind of like the Coalition govt pumping FTTN tech for the NBN where we'd need Air Conditioned cabinets in the street to cool the active network gear, instead of just installing passive(ish) Fibre Optics. AU is not super intelligent when it comes to tech, from a govt perspective.

• 
  TomOyn 🚉🏗️ (@AussieWirraway) reported 51 minutes ago

  Ordered a new fibre connection on Sunday, a tech came and installed FTTP on Wednesday, and it cost $0. NBN gets a lot of flack but it's very hard to complain about this level of service!

• 
  💜𝕏 CharmsVic 𝕏 💜 (@CharmsYahoo) reported 54 minutes ago

  @JaneCaro @AlboMP We need some caution because satellite Starmind will solve the electricity and water problem just as Starlink has solved the NBN problem

• 
  Evans Electric (@tsport100) reported 54 minutes ago

  A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵

• 
  Linda Johnson (@LindaJo90431346) reported 57 minutes ago

  Turdbull was never any good. Even Kerry Packer sacked him & called him Useless. Libs gave him 2 turns at PM he stuffed it up twice Whatever he touches is useless - NBN, Renewables, Snowy 2, etc. He's a Nasty Bitter Narcassist. Wish Libs would kick him out. He's a Leftie @austpol.

• 
  Wal (@wally_waldo83) reported 58 minutes ago

  @Batman2242 A big part of our productivity problem is that starting from the 2010's more of our spending now goes to megatech platforms that extract Australian revenue without the old local multiplier. When $100 went to Ford or Holden, a retailer or a local media company, a large portion recycled through local wages, suppliers, property, logistics and tax. Now when $100 goes to a global ad platform, streaming service or cloud provider much more can disappear offshore through IP, reseller fees and related party charges with far less local employment or supplier spend despite the use of infrastructure like NBN and roads. So government keeps importing demand and taxing workers harder to fund services while more private spending leaks offshore to low local footprint platforms. That extraction is not productive for our economy and is increasingly an issue, especially when profits are being offshored and Australian taxpayers are unfairly carrying the burden.

• 
  byron (@byzbateson) reported 59 minutes ago

  @vic_gopies I got Starlink. wtf is NBN

• 
  WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported 1 hour ago

  @ianclarkeAU Now explain how Starlink is going to remove the latency of the speed of light to/from LEO and then transmission from ground stations compared to fibre? Max bandwidth Starlink: 310/44mbps (down/up). NBN FTTP: 2Gbps/500Mbps. Wireless/Wifi/Satellite will always be slower.