Is NBN having an outage?

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

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NBN problems in the last 24 hours

NBN Outage Chart

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (71.70%)
  • Total Blackout (10.36%)
  • E-mail (7.45%)
  • Wi-fi (6.80%)
  • Phone (2.33%)
  • TV (1.36%)

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • TPG_Telecom TPG (@TPG_Telecom) reported

    @inkydynk We understand how much your service means to you, we have identified that the issue is with the network controlled by the NBN Co. NBN Technician is scheduled to check your connection on Tuesday, 19 February 2019, 8:00 AM - 12:00 PM. Your attendance is needed. (1/2) -Shane

  • BruceEd34711593 My View (@BruceEd34711593) reported

    @dream_tansy @billshortenmp NBN flawed from day one. Just not blinded by Shortens crap. Example- he will hit “the big end of town”. We won’t, because he can’t. He will hit retirees and mum and dad investors,and he will. Then he tells people this will fund everything. It won’t, and he knows it.

  • WrittenOnWater The Bunyip (@WrittenOnWater) reported

    @abcnews The PM schedules a handful of days for Parliament to even meet, despite major issues facing the country. No legislation on banks, disablity, aged care, climate crisis, national river systems, power shortages, failure of NBN, the list goes on. Just days of empty talk, talk, talk.

  • CoxyJindas Chris Cox (@CoxyJindas) reported

    @COBrienBris I wasn't forced so much, i moved from ADSL to HFC NBN some months after it became available. Apart from an early issue with drop outs that was resolved quite quickly, I've been satisfied.

  • strembickyj Paul (@strembickyj) reported

    @iiNet yep you promised that you resolved my NBN drop out problems, that’s a big NOPE, now I can’t even connect and then the phone drop outs and your get me call your Tech Support - as iiNet is completely unable to rectify is issue pls refund me my money

  • MMcInerney89 Matthew McInerney (@MMcInerney89) reported

    @COBrienBris I just moved from Hervey Bay (home had no NBN) to Cairns (NBN) and it is so good to be able to stream a video or show without buffering. I've heard negative before, but I haven't had bad experience (in three weeks).

  • Maxwellgames567 hecking wat (@Maxwellgames567) reported

    @NRWNetwork @NBN_Australia @officeforwomen @dorothy_coombe @womeninseafood Why is my internet so slow here in QLD What ******** i got nbn and running 400 ping fix ur shit stupid 3world country

  • Maxwellgames567 hecking wat (@Maxwellgames567) reported

    @NBN_Australia Can you guys ******* fix ur shit ******* hell im getting 400 ping with this bullshit nbn plan today ******* douchebags trash ass internet hate this 3wrld country

  • alyson_angels Alyson harcourt (@alyson_angels) reported

    @NBN_Australia I have and they are dragging their feet I have had 4 appointments for them to fix and put me on the nbn and they have not done anything about they have to repair the line again I would be happy you should never have gotten nbn it stinks

  • dogryan100 Ryan (@dogryan100) reported

    @iiNet Well, up to 7 days in a row now where this has happened. This is getting way too ridiculous. We don't even know if the NBN guy that was meant to come yesterday even came or not, nobody has said anything. Help :(

  • alyson_angels Alyson harcourt (@alyson_angels) reported

    @NBN_Australia your nbn stinks I don’t like it I have to wait to or the net and the nbn is slow as get it fixec

  • jim_newbery Jim Newbery (@jim_newbery) reported

    @COBrienBris Using some old copper and some new fiber is a poor compromise to deliver an ordinary service. Could have been a high quality service if fiber was installed right to the home.#nbn

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @JohnSmi00915928 Thanks for reaching out, John. If the outage is not posted on our service status page, NBN Co. advised us that there is a fault in the area affecting certain number of users. (1/2) -Shane

  • zerogeewhiz Peter Anderson (@zerogeewhiz) reported

    Andy Penn whining to the ABC that there’s “no margin” on NBN is laughable. Actually complained about the market distortion of the wholesale pricing. (I understand there are problems, but boo-hoo Telstra)

  • HelenArtacho Helen - Union thug (@HelenArtacho) reported

    A friend rang Telstra to complain about scam NBN calls on her landline. Telstra fixed the problem by cutting off my friend’s landline! As she doesn’t have a mobile, she now has a bigger problem than she started with.

  • ruthloadedbrush Ruth le Cheminant (@ruthloadedbrush) reported

    2/5 the customer treated as a ball in a tennis match. Stated the only info @iinet given was 7am 15 Feb to 7pm 19 Feb some disruption 4 us total blackout. @NBN_Australia we can’t answer that & complaint made. Asked to join with previous complaint #04598173 @stemplemanmp #auspol

  • ruthloadedbrush Ruth le Cheminant (@ruthloadedbrush) reported

    1/5 Further to #nbn blackout since 1.30 Friday 15 Feb given AVC # & circuit ID# where work being done to ask @NBN_Australia as @iiNet haven’t been given information to give us. Called #nbn this morning told need to speak to service provider @stemplemanmp #auspol #Electionissue

  • jtparker72 Justin (@jtparker72) reported

    @COBrienBris I’ve had FTTN NBN for 6 months now, I’m about 450 meters from the node & we get 96 down &. 39 up. very close to the 100/40 plan. That being said this is the maximum speed I will ever get on this type of connection (im very lucky). I still believe we should haveFTTP!

  • ChristiaanVanV ChristiaanVanVuuren (@ChristiaanVanV) reported

    Future generations will never know what it’s like trying to watch a scratched DVD... ... And everyone who’s not Australian has no idea what it’s like waiting half an hour for their SVOD movie to load. #Auspol #NBN

  • MColvinMcKenzie Michele McKenzie (@MColvinMcKenzie) reported

    @COBrienBris NBN dug up mums rd for neighbours NBN, cut her electricity wires, and it cost $45,000 to find the cut and fix it. So no.

  • glensavill glen savill (@glensavill) reported

    @ScottMorrisonMP YOu stuff Darling River giving Cotton farmers water now river ****** , Second rate NBN lie about power costs by blaming S.A and not privatisation , push medical cost up so people can't afford it . Your a joke and to think i voted for howard never again

  • SierraICT Sierra365. (@SierraICT) reported

    @Telstra Called @Telstra about a technicians error in completing an NBN install for our #Australian office which was Delayed by his lack of knowledge on entry level routers... After 90 mins on an call from overseas was told by rep that your internal ticketing system was down 🤣 #FAIL

  • SierraICT Sierra365. (@SierraICT) reported

    @Telstra Called @Telstra about a technicians error in completing an NBN install for our #Australian office which was Delayed by his lack of knowledge on entry level routers... After 90 mins on an call from overseas was told by rep that your internal ticketing system was down 🤣 #FAIL

  • lapoon789 Derek Peninngton (@lapoon789) reported

    we have farmers in drought and floods dry rivers dead fish people living poverty a cost of living out of reach an NBN not worth a shit the biggest national debt in history the list goes on and on and all Morrison can talk about is boats

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @spookypunk69 Thank you for sending your account details via DM. I've checked the account and can see that the internet is already working. The service was affected by the outage from the NBN Co network yesterday, but it seems that they were able to fix your service. -Basil

  • NickRossTech Nick Ross (@NickRossTech) reported

    @Adorakrem @YaThinkN @RBJRON @sallymcmanus @MikeXcaberate Yes, big news at the time. @NBN_Australia only allows damaging leaks when they support the Libs' agenda. They went feral when some others blew the whistle by leaking some documents in the public interest. #auspol

  • MrMatlock12 Matlock (@MrMatlock12) reported

    @RobOakeshott1 It’s going to cost at least 14 billion to fix and make the NBN not break even. To be honest though the long term financial benefits of having a country fully connected with fibre and social impacts that go with are just too important no to do.

  • dildopepermann_ Dylan Deppermann (@dildopepermann_) reported

    I will figure shit out eventually for now ima just have a good time and not do anything ile regret. Most of all I nbn just keep stacking cash untill I can diss a ******* peerrrrrr

  • FndmntlHoops Josh Peters (@FndmntlHoops) reported

    Exeter takes down NBN 52-48 (OT) in the 8th grade boys division #BarnBurner

  • almostjejune jey. | aint no fish inside (@almostjejune) reported

    Why the hell my internet so slow they just put that nbn cable

  • MarkDeasy70 𝓜𝓪𝓻𝓴 𝓓𝓮𝓪𝓼𝔂 (@MarkDeasy70) reported

    @StuartEdser Not the Right. The billionaires who fund the Right prefer this diversion away from Federal ICAC, a proper NBN/modern economy, and any support for renewables that may threaten returns on mining investments. The process is captured by croney capitalists.

  • JimbotRoles Jimmy Good (@JimbotRoles) reported

    @SkyNewsAust This Issue is a Non Issue. Climate Change is an issue. Health, Education, Corruption in government are issues. The **** of innocent children by the Catholic Church is an issue. Its cover up is an issue. The stealing from us by the major banks is an issue. NBN Fail, ABC kill etc.

  • shanecullen766 shanecullen766 (@shanecullen766) reported

    @bkbaguley @DuchessFrida @barriecassidy @AustralianLabor Was very disappointing about the NBN too. That was a game changer for Australia. The business I work in, I'm continually frustrating about network latency.

  • AntiGreed1 AntiGreed (@AntiGreed1) reported

    Anyone who is complaining about poor NBN and is looking for someone to blame. If you voted LNP, look in the mirror. You'll see the culprit there.

  • hitinman Just Davo (@hitinman) reported

    Thanks NBN with 3 mins left in the game #ADLvWSW internet falls over again. For about the 20th time today. Another nail in the LNP coffin with their Fraudband network.

  • BigAl22347696 Big Al (@BigAl22347696) reported

    @antaw_k @Telstra When you do tell them your not happy with NBN that’s where the problem is.

  • vittlesorg Paul Vittles FMRS FAMI FRSA (@vittlesorg) reported

    @MikeCarlton01 @MarkPlackett1 #Paladin was let down by #NBN but #Dutton let them know they’d got the contract by carrier vulture. #IslandLiving #GovernmentGiving #insiders #auspol #PaladinAffair

  • scottphill75 scott phillips (@scottphill75) reported

    @iiNet Hi. My NBN was being installed yesterday and I have the new modem but still waiting for connection email. Coincidentally my ADSL has been down since yesterday. Is this related or is there an outage. Invoice 107876331 Cheers

  • grunt74 Grant Williams (@grunt74) reported

    @WestnetAU waiting many hours for tech support callback - no NBN for days now. Still over an hour on hold waiting for an answer. Never used to be like this

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @inkydynk Hi Catherine, we can see that our Engineering Team has been in touch and the issue has been lodged to NBN. As per latest update, an NBN Technician has been booked for Tuesday, 19 February 2019, 8:00 AM - 12:00 PM. (1/2) -Riezl

  • brbcycling Michael (@brbcycling) reported

    @Telstra Most annoying thing, everything was fine with ADSL 2+. This NBN is really terrible.

  • its_misterio Misterio (@its_misterio) reported

    @AuStinkTank Like NBN buying back the old rotting copper we paid for when the copper network was built 100 years ago.😂

  • ImNobodysMuppet Ms Gonzo (@ImNobodysMuppet) reported

    I live in Warringah & still don't have NBN. By the time I do, it will likely be outdated technology (by all accounts, it always was). I have read more NBN horror stories than accolades. The NBN does not seem to be on the Independents' agendas. Internet is a vital, basic service.

  • jordan732 Jordan (@jordan732) reported from Curra, State of Queensland

    @Telstra is nbn fixed wireless down curra 4570 my odu light showing red on the ntd

  • DenheerL Denheer de Luynes (@DenheerL) reported

    @NBN_Australia is worthless! Outages, constant, spontaneous IP address charges, dog shit speeds - my participation in the 'Digital Economy' is compulsorily at an end, certainly through NBN. 3-days in, and I'm up for cancellation and refund. #4G.

  • DarrenW03599366 Darren Wright (@DarrenW03599366) reported

    @AnthonyCole68 If anybody's going to upset the LNP applecart its Turnbull. He is independent of the machine and doesnt need their good will. Howard never forgave him for the referendum on Nationhood. I also believe he was forced to unwind the NBN as a loyality test. I think they now realize.

  • Huw_Merlin Huw Merlin (@Huw_Merlin) reported

    @james00000001 Good work. Now tell me how I can keep my neighbour out of my electronics, this mobile, fetch, catch up box and NBN. I've switched off wifi and hard wired a network. But Im thinking that in the back end they disabled the active wifi light or symbol. This phone is up to 6gig

  • thebaldrage InfiniteRetro (@thebaldrage) reported

    @sevenexecution Nup major city man. I have cable so the dl speed is 100mb but upload is 1.5 on optus. Telstra is at 5mb so if they arent on nbn could be why they are quicker than me. Just sucks man id have so much fun

  • Biggy1883 Henry Wongi (@Biggy1883) reported

    @australian Labor will fix the NBN & #FukU

  • DhallUday uday dhall (@DhallUday) reported

    Telstra/Nbn you have done it again. Technicians either do not show up or come shake their heads promise to report the problem and disappear. The last one yesterday said" I will file a report and btw your internet is hanging by a thread. I am not touching it."

  • pankajdixit Pankaj Dixit (@pankajdixit) reported

    @Telstra The service request was raised with NBN. didnt share it with me.

  • Mikenicholls88 Mike Nicholls (@Mikenicholls88) reported

    @trenthornibrook Local library claims to have NBN but I have never been able to get decent uploads, in the past I have used one of the Unis but not making a 65km trip to get there Today went out with notebook in car attached to 4G because this will give a better result NBN in Apr, hopeful

  • Aerial_Fox Fox (@Aerial_Fox) reported

    @ConsumeProgeny Yeah that's crap. Got NBN at the start of last year I couldn't imagine going back

  • waqvy waqvy (@waqvy) reported

    @Telstra Every day from about 4-10pm my Internet slows down a lot and I don’t get nbn till another 1-3 years

  • pruff3 Paul (@pruff3) reported

    @ericsson Ericsson is up the creek in Australia they refuse to fix the crap speed crap fixed wireless crap nbn

  • elliebratt100 Ellie Bratt (@elliebratt100) reported

    @Optus worst customer service I have ever experienced. Been waiting 2 months to get my nbn modem fitted and keep getting cut off when I call

  • LindaSunshine66 LINDA SUNSHINE (@LindaSunshine66) reported

    @CryptoG54021295 @Optus @TurnbullMalcolm @NBN_Australia Nope at 1 pit max speed 48/12 2nd pit same speed I cannot go any faster because of that stupid 800m cable loop, unless I pay $10000 for fttp connection build by NBN. Not interested to waste $10000 if the 4G is much faster, 5G will fix the problem within a month. #nbn #dead #tech

  • oldefellah oldefellah (@oldefellah) reported

    @SkyNewsAust @billshortenmp The most narcissistic opportunistic prick on the planet. Should be asking his buddy @JuliaGillard about the NDIS debacle instead of wasting time on this crap. All those @AustralianLabor offensive N words, NBN, NAPLAN, NDIS.

  • oldefellah oldefellah (@oldefellah) reported

    @SkyNewsAust @billshortenmp The most narcissistic opportunistic prick in the planet. Should be asking his buddy @JuliaGillard about the NDIS debacle instead of wasting time on this crap. All those @AustralianLabor offensive N words, NBN, NAPLAN, NDIS.

  • ruthloadedbrush Ruth le Cheminant (@ruthloadedbrush) reported

    @iiNet Explained @iiNet over platitudes. Lack of transparency re processes in place #nbn - #iinet the internet operates 24/7 but we have to wait to Monday 18 Feb to get explanation or action on why. No notice of blackout/maintenance as per other service utilities. #auspol #nbnfail