NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Gold Coast, Sydney, Adelaide, Brisbane, Perth, Riddell, Old Bar, Canberra, Maclean, Launceston, Warragul, Long Forest, Loch and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Gold Coast |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Internet | |
| Adelaide |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Remember, courtesy; you agreed to it_Greggery2SM💉
(@PaulHenry524) reported
@DarioFerre1 @iMusing Yep. This became ultimately about ppl suiciding, and many many thousands in abject distress. The worst. His next one down was the destruction of the Quigley-led NBN. As @NickRossTech has so often helped with detail on this grander financial crime But it’s damaged ppl we think of
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Rob Grant 💉x4
(@therealrobgrant) reported
@JaneCaro Living between Australia and New Zealand,I get to contrast the rubbish that is NBN and a proper fibre to the premise broadband. NZ works perfectly and a min speed of 300mbps for $65/ month. In Aus I get 80mbps if lucky and all the same problems you are experiencing and I pay $95.
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Sum Syd
(@Sumekala) reported
@kbrspace kindly look into this issue: What a poor service from @Optus ,closed a ticket without resolution after making me to wait for more than 10 days. Ref number 200102418. Also, bad NBN booster won’t connect to the modem at all. Deeply dissatisfied with it service.
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Optus
(@Optus) reported
@Matie000 Hi there. Sorry to hear how this NBN outage is impacting you. We haven't been provided with a restoration time by NBN co at this stage however rest assured service will be back to normal as soon as possible. If you need more of a hand please send us a DM. - Harrison
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@mandygunn61
(@mandygunn61) reported
The irony of my NBN freezing up during Malcolm's evidence is not lost on me. Never forget. #RobodebtRC
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Wyvernsrose
(@wyvernsrose) reported
@GT_AUS I wouldn't say aussie are without outages... but you can usually find information about them soon enough and unlike IInet your internet won't be down for weeks before they admit ok yeah the nearby works are impacting your connection even though its on the nbn and not the copper..
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facts will set you free!!
(@skhodgskin) reported
@audit_press @abcnews Don't bring up the NBN! The libs trashed it with their cost cutting to help Murdoch out, which blew the cost out The NDIS? They mismanaged the running of it so people ripped it off and cost where blown out there to!! Handed out millions to mates with shonky water buybacks!!
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BB
(@Benni8y5) reported
@Aussie_BB @NBN_Australia @AlboMP please fix our issues in Marrickville. Down for a week, constant lies and nonsense from NBN. Australia is a 2nd world when it comes to internet. Nbn lie to aussiebb no dates or info on faults, it's a cowboy show. Do better
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Ben Leffler
(@BenLeffler) reported
Here we go again. Another battle with my internet service provider. My modem logged 28 NBN dropouts over the last 7 days. A year and a half of dealing with this issue has me at wits end. Time to drop some coin on Starlink.
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Glenda
(@glendat45) reported
So @Optus you know how much of a fan I am of yours & given we’ve had no nbn internet connection most of the day, & you’re “continually doing maintenance” so we have a reliable service,any chance my bill will be cheaper this month. If the answer is no I won’t be surprised.
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Grant Elliott💧💉x5 ⚓️🧅
(@Vanroon) reported
@aushound_dog Very narrow “not my job” focus. Still cannot forgive Turnbull for agreeing to fail the Republic debate or creating the foul-up NBN that they saddled us with.
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Luka Luka
(@EagletonLuke) reported
@kayosports @kayosports_help #kayosports fix the 285 stream buffering. My NBN is fine. Release the bandwidth NSW Australia
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BronWantsChange
(@BronWants) reported
Brisbane Australia 2023: NBN has been down for 6 days with no explanation or updates 😡😡😡😡😡
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TimeForChange
(@JoanneO62754489) reported
@BarbaraHFlowers @bradpsychology Believe he declined the NBN service at his home
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Sum Syd
(@Sumekala) reported
Poor NBN booster 2 from Optus, it won’t connect properly. @Optus
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💧@OzzJen; OzzJen@mastodon.au
(@OzzJen) reported
@colintucker @TurnbullMalcolm Something we can repeatedly thank Tony Abbott & Credlin for. Cutting the funding for the NBN was their battle line, not Malcolm’s. Malcolm just got the poisoned chalice of implementing Abbott’s terrible policy.
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Ian @ incoming
(@ifdmp_ian) reported
@StephenJonesMP Well ,NBN , NDIS anchors around governments knock ,introduced unfunded by Labor ,costing billions .China flu closed the country down ,LNP spending billions to keep people at work and all the other costs associated with it. Stupid ,baseless statement sport.
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Optus
(@Optus) reported
@Sumekala Really sorry to hear about your ongoing NBN connection issue, Sum and that your ticket was closed without any resolution. Kartik
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Sophia McGrane 🏳️🌈🏳️⚧️
(@SophiaMcGrane) reported
from
Port Elliot, State of South Australia
awful fuzzy video link Mr Turnbull #nbn #robodebtrc
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Eric Banana
(@Banana16Eric) reported
@geoffrey_payne @davidbewart Murdoch sabotaged the NBN, because it was going to allow competitive content to his Foxtel network. But yes it was a great failure and wasted opportunity.
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💧Linda Teese ❤️💛🖤🏳️🌈🏳️⚧️she/her
(@teeser) reported
@canberrabomber @MSMWatchdog2013 @lukehgomes NBN issues? Oh the horror!
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Kate Frome #IRemember #RobodebtRC
(@Kate_Frome) reported
@jchimselfbigpo2 There were issues watching it through a laptop on the interwebs (via NBN). 5+ mins of lagging (not Mr Greggery) but when Turnbull speaking.
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Deidree McMaster
(@Anna4H) reported
@JeremyPoxon Yep. Like it never occurred to him that the NBN was going along just fine, considering.
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💧🐀Dave Irving
(@DaveIrving99) reported
@mac_bridie Yeah, NBN is impossible. Last outage I had, I said, "I can see the problem from my front window. The wire coming up out of Telstra's waterlogged pit is flapping loose against the stobie pole." Still took a couple of days.
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Ross
(@Ross98329500) reported
@DigbyMiss he's not emerging, always a shifty lying *** Mr internet who trashed the NBN, who has never owned up to anything, thinks he did it tough cos his mother left him with his very rich landlord father in Vaucluse. the complete narcissist
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Lauren Petris
(@LaurenPetris) reported
@Archies_Human @Russputin2 I will never forget either but the little ex PM will be saved by technological advances rendering NBN useless, outdated etc!
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daniel jackson
(@dannynoeljackso) reported
@sahar_adatia @H2jv122 Turnbull almost as bad as the rest of the Corrupt Rabble, he probably escapes being labeled corrupt, but corruption was all around him, Turnbull destroyed NBN on purpose following orders from Criminal Murdoch
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Voices4Aston
(@VoicesForAston) reported
@steveat31545038 She is gonna have a problem then. The #NBN has the area listed as 'marginal ' , both phone and internet connections are questionable at times . Local guides would have to be the more adventurous types from Rowville . Not that #Tudge didn't know , he just never cared .
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Bridie Mac. @bridiemac@aus.social
(@mac_bridie) reported
@DaveIrving99 Same - but have you ever tried calling Telstra or NBN? I've only had to resort to that twice thank God. Nowadays I'll just use my Personal Hotspot until the geniuses fix the problem!🤯
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Onthebeach
(@Matie000) reported
@Optus NBN Broadband down for 3 days now in postcode 2029. Your Outages page confirms there is a problem being investigated. But there is no indication of when the issue will be fixed and the NBN service restored. Meanwhile we have no internet or tv. When will this be fixed?