NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (74%)
-
Wi-fi (11%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (1%)
-
Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Sydney, Brisbane, Adelaide, Upper Freestone, Coomera, Rosalie Plains, Gisborne, Toowoomba, Perth, Rockhampton, Katoomba, Dubbo, Central Coast and Penola.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Sydney |
Internet | |
| Brisbane |
||
| Brisbane |
Internet | |
| Brisbane |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Θ.DanRemy
(@dan_roxanne) reported
@rosshill @SpaceXStarlink City nbn sucks 😵💫
-
CrazyCassieBBW-BPD-Unicorn
(@CrazyCoozsmith) reported
It's pretty sad that hot spotting from your mobile data is better then the NBN!! Wtf!! #aussieinternet #nbnbad
-
Berberu Analytics
(@berberu) reported
@TonyHWindsor Young people move into frequent-meeting centre & retired move out into cheaper & well socially/virtually connected hubs with advanced medical remote supervision/feedback - if the NBN was done correctly. Small business 2B free 2move to any area with fast NBN to serve any customer
-
Lonemeteor
(@MeteorIam) reported
@NBN_Australia NBN I have had a gut full of the continued drop outs, speed reductions, which are an everyday event for me. I pay all this money for good speed and service, for what? You send out a tech, say its fixed, a week or 2 later back to this BS service again.
-
maintain the rage! (and enthusiasm)
(@Ianrob12) reported
@BelovedLadyLove @NBN_Australia I live in the inner city, the service is worse since we have NBN
-
Paddo 🇦🇺 🍞🏇🏏🎣⛳️🐕🐈🐐🐓🦆🐂
(@padders001) reported
@AustralianLabor WHAT UTTER GARBAGE....it was unfunded just like the NBN and Gonski.....
-
Níal Ó Fionnagáin
(@NialFinegan) reported
@AlanMcN38513271 @MelbourneWay @clmarohn Trust me I’m an engineer, over engineering is never the correct answer. Also what has NBN got to do with car centric city design?
-
Yellowtax1
(@Yellowtaxiiiii) reported
@thevibething @NBN_Australia @AFL I've been having the same issue since Friday afternoon.
-
Recurver 🎯 🇦🇺💉💉💉
(@Barebower) reported
@KristyMcBain The only decent internet service is YLess4U which is a private company. No NBN... SkyMuster is not broadband! Thanks for the defib (seriously) but I think we pay more taxes than that...
-
daniel jackson
(@dannynoeljackso) reported
@TurnbullMalcolm @obrien_cathie You could have stepped in like you stepped to get Scott McIntyre sacked from SBS over Anzac Day anyway you will never been forgiven for destroying NBN
-
Fiona
(@Fiona09373503) reported
@Telstra hey team Telstra - My internet (provided by Telstra) is NBN connected but won’t connect - just get green light. In Paddington, Brisbane 4064. Plse help!
-
maintain the rage! (and enthusiasm)
(@Ianrob12) reported
@BelovedLadyLove @NBN_Australia NBN Australia - No Bloody Network. An excellent example of the LNP govt destroying an initiative so that it doesn't work.
-
Fred Cuijpers...accidental historian
(@fredcuy1) reported
@connors_21st @FAustralians Howard started Corporatism Communism. From 2000. Utilities as Telecom became exclusive 4 Corporations 2 exploit. Previous established independent contractors were shut out over night. The result being bad quality workmanship & NBN rollout fiasco as example.
-
David Illingworth
(@DavidIlli) reported
@Optus I am having issues with my NBN the internet is extremely slow and keeps dropping out. The last Speedtest I was able to run had ping of over 1600ms. Are you having issues?
-
K Hutch
(@72nivek) reported
@NBN_Australia It's your outage again.......
-
Yellowtax1
(@Yellowtaxiiiii) reported
@NBN_Australia any chance of my internet coming back on anytime soon? It's been this way since Friday afternoon I've contacted my provider and it's an issue on your end. The page on your website doesn't show much information other then yous are looking into it
-
⸸⸸ ILLUSIVE ⸸⸸
(@HausOfIllusive) reported
Nvm the Internet is on just not the NBN so it might be a lil slow and sketch at times, maybe. But the place is fully moved in. Just need to clean tomorrow and then hand the keys in.
-
TheLtSnow
(@LtSnowy) reported
@BakanukiMika What in the actual **** dude 3 ******* times in one damned month, nbn had better be on their **** and fixing it
-
Kate🦋M©
(@Kate3015) reported
@HolbrookKym @RandomOpOnions The bulk comes from the accumulation of previous deficits, unfunded programs like the NBN & grossly underfunded programs like the NDIS. Labor’s inheritance to tax payers. Debt is not the issue as the IMF have stated it’s the ability to fund the interest which we do easily.
-
chadrold
(@frenchiewellers) reported
@NBN_Australia your service has been constantly going down since Thursday in the Brunswick area, I have contacted my ISP and they are claiming it is a NBN issue yet your outage page states otherwise. Could we get some clarity? Or an update?
-
Optus
(@Optus) reported
@katieluvsan Hi Katie, sorry to hear about your internet connection issue. Can you please direct message us which internet service is this in regards to, I mean 4G home internet, 5G home internet or NBN home internet? Kartik
-
Bakanuki Mika
(@BakanukiMika) reported
Internet dead for the 3rd time this month @/NBN_Australia is beyond dog water. Can’t even send a technician next day, can’t even fix the same issue properly, can’t even escalate the issue after the 3rd time. I actually can’t comprehend how even Brazil or some 4th world has better
-
Tabletop Obscura #SinclairsLibrary #OpentheLibrary
(@ObscuraTabletop) reported
@hijinks_org Pretty much, we think it's a problem either with the NBN or the ISP
-
K Hutch
(@72nivek) reported
Seriously ******* @NBN_Australia another 51 hour weekend outage planned. This is the second on a month. Are you going to give me a refund?
-
Jukebox Judy 💉💉💉
(@BelovedLadyLove) reported
@NBN_Australia Good morning! It is now Day 3.75 without internet connection - your 'unplanned outage'. Just clicked on the link you sent me for an update. Your address search informs me I am not connected to @NBN_Australia. 1/
-
Jukebox Judy 💉💉💉
(@BelovedLadyLove) reported
2/ Eh?! My ISP on joining (when I moved into my home two years ago) 'This email is to confirm that your NBN activation is now complete and your NBN service is ready to use. Due to the service now being active on the NBN network, billing for your new service has now started.'
-
Jukebox Judy 💉💉💉
(@BelovedLadyLove) reported
@Ianrob12 @NBN_Australia I came late to the party - NBN was already here and I was told (by those I thought were in the know) that NBN was good. I get the attitude 'I'm alright. **** you.' I really had no idea how reliant on the internet I was until this happened. 1/
-
doormattsa
(@McAulayM) reported
@DodoAustralia why do you keep requesting I return my nbn modem when I haven’t requested to cancel??? #useless. #lastchance
-
Chris Schmidt
(@schmidt4sturt) reported
@D_Melissa2 @TurnbullMalcolm @simonahac The problem with Turnbull was he was part of the problem. Yes, he believed in climate policies. However, after Abbott as a condition of getting another tilt to be PM he had to move right. It was a condition. So he stopped supporting good climate policies. He trashed the NBN etc.
-
K Hutch
(@72nivek) reported
@NBN_Australia This will be over 100 hours of outage by you in a month. Don't try and palm off your **** to others