NBN Outage

Is NBN having an outage right now?

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

 Some problems detected at NBN

NBN problems in the last 24 hours

NBN Outage Chart 05/11/2021 04:20

May 11: Problems at NBN

NBN is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 78.95% Internet
  • Wi-fi 7.97% Wi-fi
  • Total Blackout 5.23% Total Blackout
  • E-mail 3.99% E-mail
  • Phone 2.62% Phone
  • TV 1.25% TV

NBN Outage Map

The most recent outage reports and issues originated from Mildura, Melbourne, Sydney, Brisbane, Perth, Adelaide, Glen Iris, Lowood, Westfield, Broadwater, Bathurst, Kelvin Grove, Logan City, Upper Caboollure and East Devonport.

AustraliaMildura Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaSydney Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

NBN Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • titowasapedo wuhan bat 🦇 (@titowasapedo) reported

    Fix the NBN, at least to matching African speeds, before next year's online NAPLAN. You, sir, have nearly lost my vote. As I despise communism, it won't go to Labor (due to their support of Yugoslavia), so I guess I'll have to go independent!? #NAPLAN #auspol

  • jolinetteli Jo 🌿 (@jolinetteli) reported

    Hey @NBN_Australia my network is down and my provider is saying it's an nbn issue, but when I check your outages page there's no issue. Is this a thing?

  • petermortonidau Peter Morton (@petermortonidau) reported

    @NBN_Australia are you kidding?!? 10 days for an appointment and then you don’t turn up. Now @telstra is saying you’re on strike and not working. #ThirdWorld

  • CoreySadler OBY83 (@CoreySadler) reported

    @NBN_Australia Didn't know a company can suck this hard. What a waste of time and money you are. 57 billion dollars for a 56th rate internet service. You Suck!

  • FionaPatton10 Fiona patton_emerging 🐀😈 (@FionaPatton10) reported

    @NBN_Australia As far as my elderly parents are concerned I AM THE ESSENTIAL SERVICE. If they can't contact me from their home in Melbourne the entire family network of support collapses. I'm aware NBN is a wholesaler and I can't deal directly, but it's not good enough.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @TechAJ3 Hey there, an unplanned incident means something other than scheduled maintenance is currently affecting your service. For example, a third party may have accidentally damaged underground cables or other nbn assets. 1/2

  • sclar356 Simone Clark (@sclar356) reported

    Hey @Optus the broken NBN box keeps clicking. Click click click. Please fix this.

  • BigBomber Brad Price (@BigBomber) reported

    @RalphyHeraldSun @NBN_Australia Throw them in the bin with @Foxtel tech support. Upgrade to IQ4 they said...gotta be kidding.

  • iiNet iiNet (@iiNet) reported

    @sparkyspark4 We're sorry to hear that NBN have delayed the installation of your service. While we cannot control the availability of NBN techs, we're keen to see if we can help. Please send us a DM with your username, email address or phone number and we can go from there -Chris

  • sparkyspark4 Sallyanne (@sparkyspark4) reported

    .@iiNet booked NBN install 2 wks ago for tomorrow, get text today saying won’t be installed until 4 June. Need internet to work from home. Extremely disappointing service!

  • thecruzboi Danny (@thecruzboi) reported

    @NBN_Australia Maybe @PaulFletcherMP can help me here... how can we have an infrastructure provider for comms, fail to COMMUNICATE repeatedly and waste peoples time? For those of us who know the system, using ISPs as a shield is pointless. #NBN #FAIL

  • bluzal bluzal (@bluzal) reported

    Hey @vodafoneau , we are on vodafone NBN and are experiencing a problem with our service - inner eastern melbourne...are there any outages that would be a problem?

  • thecruzboi Danny (@thecruzboi) reported

    @NBN_Australia So how often do you'll miss the second appointment set by you guys? Another day off from work for me. Another RE-CONFIRMED appointment by NBN and another NO SHOW. Do you guys even know what you'll are doing? Don't tell me to contact my ISP when the issue is on your end.

  • FionaPatton10 Fiona patton_emerging 🐀😈 (@FionaPatton10) reported

    @NBN_Australia I have checked in with my provider, a technician won't be coming for another 17 days! This is the second time I've lost connection in under a month and I'm furious. Still doesn't explain why my service is the only one affected.

  • AdamBro57956399 Adam Brock (@AdamBro57956399) reported

    @Bonzadownunder @AlboMP At least the NBN under Labor would have been FTTP and not the crap that we have now

  • Artarmon2064 Artarmon2064 (@Artarmon2064) reported

    @NBN_Australia @Internode Still sporadic or no internet at #artarmon. Is this a problem from last night's notified activities.

  • allen_stephens Allen Stephens (@allen_stephens) reported

    Credit where it’s due to @NBN_Australia got a tech out first thing who was super switched on and got right to the root of the problem - a waterlogged pit in the street. Now speeds are blazing 🚀 #nbn @TPG_Telecom

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @tunchm The notification refers to a planned maintenance that will be carried out by NBN Co. Hence, the link in the SMS to check your address in NBN Co's network status page. -Charm

  • isitcausal Adam Smith (@isitcausal) reported

    @beckyquick83 @peter_tulip Yep. This type of nebulous spending is protected / marketed with a moral superiority / vanity that affords it far less public scrutiny. I used to think the NBN was a peerless boondoggle that could never be beaten. How wrong I was. There’ll inevitably be one that tops the NDIS

  • Artarmon2064 Artarmon2064 (@Artarmon2064) reported

    Intermittent #NBN problems in #Artarmon. Tues 11 May. Grr

  • RyanWil62993886 Ryan Williams (@RyanWil62993886) reported

    Conroy a former labor dud who engineered the most costly cockup policy ever NBN, running down the budget before it is announced Why do you bother @SkyNewsAust Conroy is a right maggot of a bloke, a liar What CV does he have beyond hate, lies & spew against the Govt. does he have

  • meghan_mcalpine Meghan McAlpine (@meghan_mcalpine) reported

    @NBN_Australia I took a day off work un-paid yesterday to be in for a technician to show up and no one arrived. Once contacting our internet provider I was told it was marked down as me cancelling it, which i absolutely did not. I am now being told I have to wait until June????

  • PrinceISname yes that's me (@PrinceISname) reported

    @RalphyHeraldSun @NBN_Australia None of them are actually qualified in their respective fields, that's why. It's a bigger stuff up than hotel quarantine when you drill down on it

  • reillystyley Claire Reilly (@reillystyley) reported

    @gab4moi I tried to explain the NBN to them while they were doing a speed test (900Mbps down, 700 up) and they just didn't stared at me

  • SidorDid 🕯Sidor 🇭🇲🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SidorDid) reported

    …decided to check overnight orders & found backup that was in progress on other devices is all paused until Wi-Fi is restored. Just realised all internet is down (because NBN modem is down) too. 🤬

  • strembickyj I Just dont get it (@strembickyj) reported

    @Telstra No it was actually ordering an additional NBN service at another address, to the same account; even confirming that the existing service won’t be disconnected and having the sales rep repeat this request back to me, well it happened

  • DonKoala4 Don Koala🐨ドン・コアラ|1 year anniversary 5/1 2PM AEST? (@DonKoala4) reported


  • zhuk67 admi n (@zhuk67) reported

    @Caligalli Mine died/was killed off when the NBN got installed. The phone line was so dodgy I never used it anyway...just happy not to be on 1.5Mbps internet anymore lol

  • oldschoolhawk99 Harry "Ariza put me on skates” Bird (@oldschoolhawk99) reported

    @RalphyHeraldSun @NBN_Australia Weeks? Sounds like you’ve got the platinum service offering

  • annabellebrett A.B (@annabellebrett) reported

    @NBN_Australia no internet after 3 weeks because your booking system is “still down”. How does this happen in 2021?