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NBN service status: outage reports and connection issues

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 76% Internet (76%)
  • 10% Wi-fi (10%)
  • 6% Total Blackout (6%)
  • 5% E-mail (5%)
  • 2% Phone (2%)
  • 1% TV (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Melbourne, Mildura, Brisbane, Sydney, Adelaide, Toowoomba, Perth, Dubbo, Warragul, Windermere, Port Stephens, Long Forest, Arumpo, Cairns, and Upper Caboollure.

CityProblem TypeReport Time
Melbourne Internet 12 minutes ago
Melbourne Internet 3 hours ago
Mildura Wi-fi 8 hours ago
Brisbane Internet 21 hours ago
Brisbane Total Blackout 23 hours ago
Melbourne Wi-fi 23 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • bcg1976
    Not for you (@bcg1976) reported

    @BilsonhBilson The public can buy it if they want. It's a public company. I wouldn't with starlink cellular about tk come online. Just like I wouldn't have bought it's copper network off it for the NBN. How has that public turkey worked out?

  • kr0der
    Anthony Kroeger (@kr0der) reported

    how is my wifi out for 10 HOURS for a maintenance man 💀💀 during peak work hours too, 2pm-midnight “NBN are doing emergency network maintenance between Fri 12th June 2026 14:00 AEST and Sat 13th June 2026 00:00 AEST.”

  • rozywhitelight
    Roz🌹✌️🕊☮️✨️💜🎶💎 (@rozywhitelight) reported

    We pay the highest costs for our nbn, fttb etc yet our services are substandard, yet again, service provision in Australia fails dismally. I have made 3 calls, long wait times, non local call centre operators ie offshored. Right when Australians need jobs to pay expensive living

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @the_vocal_one @ianclarkeAU @CovfefeDnUnder Of course it applies. I never said it didn't. How much detail would you like in a single X post? The OP is claiming the NBN is obsolete. It is nothing of the sort, and the bandwidth disparity is the entire reason why, and that isn't changing anytime soon, as you say.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @RobertW51136192 @Slav636 The cross subsidy is exactly the point. NBN was never the right solution for outer suburbs.

  • Optus
    Optus (@Optus) reported

    @ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik

  • Travellingtooks
    Pete (@Travellingtooks) reported

    @ArkinBarkin @Ryandally08 They hire their mates, ex Labor poles, retired bureaucrats as consultants eg NBN, NDIS, Telstra, etc costs and salaries go up while service fails.

  • mjgal
    Melanie Usher (@mjgal) reported

    Scheduled power outage and NBN outage. It’s a very Amish Monday morning.

  • Teelo_Bee
    💛 Teelo Bee 🐝 (@Teelo_Bee) reported

    Im also not claiming it 100% never happened. Or that I was 100% wrong. As I’ve seen no real evidence to disprove this is false either. But if it wasn’t said directly in the BBN server I don’t wanna act like it is. Even if YouTubers and NBN devs supported it to be unintentionally.

  • DissentingS
    DissentingSkeptic (@DissentingS) reported

    Australia has free fibre internet. Nobody needs high latency satellite garbage in fibre areas. Being inflicted with Kband wireless radiation that could well be CIA subliminal messaging mind control signals like mobile is. Overbuilding NBN fibre should be prevented and ridiculous.

  • Patriot__au
    brad 🇦🇺 (@Patriot__au) reported

    @leftright314 The nbn was dead before it even started. Putting a 1970's tech in the ground in the 2000's was retarded. But now we are going to waste more money trying for peak retard. Putting up a 3rd rate satellite network with a bloke who rockets blow up before launch. Typical labor.

  • ContactVVR
    The Solitary Reaper @YonSolitary is my old account (@ContactVVR) reported

    @Celicagirl6 @johncurtin @VodafoneAU Thank you 🙏 Hope you also got connectivity back. My nbn was working. I was thinking of cancelling it & sticking with VodaFail coz nbn is too expensive. Thank God i didnt cancel it. I would have been left with no way to even verify if the problem was with my phone or VodaFail

  • alicefarquson
    alicefarquharson (@alicefarquson) reported

    @oscarcsims also very confusing policy/reg space. govt essentially renationalised Telstra infrastructure in leasing a bunch of its assets to the NBN. yet Telstra still runs emergency services, payphones, landlines - not NBN. minimal economic incentives, maximal telco corporate welfare

  • WhatYouThinkIT1
    WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported

    @ianclarkeAU Now explain how Starlink is going to remove the latency of the speed of light to/from LEO and then transmission from ground stations compared to fibre? Max bandwidth Starlink: 310/44mbps (down/up). NBN FTTP: 2Gbps/500Mbps. Wireless/Wifi/Satellite will always be slower.

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @ianclarkeAU @CovfefeDnUnder The NBN cannot do it now, but the optic fibres it uses can. Only the gear at either end changes. There is not a wireless system in existence that could carry the existing load of the NBN, let alone future needs. Talk to a network engineer, please.

  • Prowerock1
    peter rowe (@Prowerock1) reported

    @Martywa467 @VoteLewko @Starlink NBN faults are dealt with via the telcos. After four cancelled appointments by NBN after Telstra said it was an NBN issue ( it was), I bought a Telstra 5G router and threw out the NBN box. I would prefer Starlink but it has a congestion charge in our area of $700.

  • gaymilkisgay
    DerKrampus (@gaymilkisgay) reported

    @ianclarkeAU NBN is not a cellular network - I think your statement is illogical.

  • mickr62
    Michael Ryan (@mickr62) reported

    @optus_help hi. I have had an issue with your sales chat team putting me on the wrong NBN plan

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    No idea exactly who's staying and who's going (we'll likely find out soon enough), but one hopes Nine proper or 2HD/the Super Radio Network* may pick up some displaced NBN staff. *Come on, ex-NBN News talent can't be any worse than some of the presenters they've got right now!

  • matildaismine
    Jess 🤍💚 (@matildaismine) reported

    @1RogerWoodward @RoguestGypsy @Telstra Dude it's not wide spread for nbn... it's telstras mobile service... only very few are having issues with nbn

  • nicole_lazarou
    Nicole Lazarou🇦🇺🇮🇱✡️ (@nicole_lazarou) reported

    @QuentinDempster NBN sucks. Australia has third world internet. Starlink rocks. Loser.

  • LevSzeps
    Lev Szeps (@LevSzeps) reported

    @strangerous10 We already own the NBN, so why can't emergency services be run directly by the NBN?

  • havyatt
    David Havyatt (@havyatt) reported

    @RizviAbul Do people in remote cattle stations get assistance? Did anyone see the tv show Keeping Up with the Jones’s. The big remote stations are big businesses. But yes we support them with flying doctor,, school of the air, satellite NBN. 1/2

  • NaanVi0lence
    Naan-violence (@NaanVi0lence) reported

    @murrayf1960 @Ryandally08 That's like asking how many NBN installations were done after only 100 were complete, and then claiming "Ah it's never getting done ever! 44 billion for 100 connections is ridiculous!!" Oh wait, the Libs already did that and cost us billions more with their stupid hybrid NBN. 🤦🏻

  • General_Bewbs
    General Bewbs (@General_Bewbs) reported

    @Darth_Peachez Genuinely takes me ten hours minimum to download 100gb. It's local news obviously but there's a couple news sites in Australia talking about how a lot of us will be ****** by digital only because of how bad our NBN and wifi still is and how far behind we all are

  • Russputin2
    Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported

    @FannyFitch Maybe they need to go back to the fail-safe future, using Labors' Full Fibre NBN, that Vested Interests installed the LNP Crime Org Puppet Junta to nobble with stone age Copper. It operated well, for over 65 years, even on iron age Copper, before being sent into the cloud.

  • jscmurdo
    John Murdoch (@jscmurdo) reported

    @ausnuc_ian It was a Press release waiting for a business case that never eventuated. That's how the LNP operated. Don't get me started on the NBN catostrophe. Another example of the great economic managers.

  • AmotherslovePTK
    elohiyaxo 💖 (@AmotherslovePTK) reported

    HEY SORRY, NBN STUCK BEAM ONTO MY EYE, ITS CONNECTED TO THE 5G AUSTRALIAN NETWORK COS OF THE FEDERAL BLUE PULL UPS I ORDERED SO VIVID GOES UNTIL MY LICENCE RUNS OUT SORRY NOT REALLY BUT JUST TRYING OUT MY PARLIAMENTALITY WHY IS IT SO HARD TO HAVE SYMPATHY ARE U TIN MEN? Y

  • Napoleonspiano
    rose saltman (@Napoleonspiano) reported

    @NBN_Australia @therealjme5h Yes, but how long will I be without service? 3 hours and counting.

  • ExpertOracle
    Viscount Dave, The Vaxed (@ExpertOracle) reported

    @NBN_Australia G'day! We are renovating and need to replace an early NBN FTTP box and power supply with the new NBN box. Our ISP says to contact you, but there is nothing on your website that addresses this issue. Please help!