NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (76%)
- Wi-fi (10%)
- Total Blackout (9%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Melbourne, Sydney, Adelaide, Perth, Arumpo, Holmesville, Warragul, Cairns, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 2 hours ago |
|
Melbourne
|
Wi-fi | 5 hours ago |
|
Sydney
|
Internet | 8 hours ago |
|
Brisbane
|
Total Blackout | 8 hours ago |
|
Brisbane
|
Internet | 9 hours ago |
|
Melbourne
|
Wi-fi | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Jones (@eevblog) reported@impalethevlad It doesn't work like that when the entire business park NBN is down and many thousands of people are suddenly trying to find cellular workarounds.
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Charlie ****** (@charlie_mi53959) reported@TheKouk Including child care, the ABC etc. is only the first bit of where you’re wrong. Even if you include them in your list, they don’t put a dent on white elephants like the NDIS, NBN, and not to mention all the lost tobacco reve— oh, I’m sorry, I forgot you were a retard. Carry on.
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Communal Noodle (@Communal_Noodle) reported@eevblog @Aussie_BB NBN = No Bloody Network.
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Jim Stewart (@jimboot) reported@eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again
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M (@imboudee) reported@Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.
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Andrew Mcnaught (@AndrewMcna12272) reported@KatyKray73 1/2 Now, Katy, you have to remember that Labor across the country is good at announcements. That they never carry them out is beside the point. In Qld Miles had a 'Labor back of coaster' (remember Rudd and NBN) idea that Labor would have state owned/run petrol stations.
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Chris Young (@Chyoung1) reported@SandyXiaotong Don't ever forget the NBN.....this fool decided that fibre to the house was stupid and uses old phone lines.....some people experienced dial up speeds! It's still be worked and now over $50 billion!
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rustikalfox 🌿 (@kaijuergs) reportedwasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀
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anthony, underclass prole cat, edwards (@anthony45052793) reported@LooksDodgy @robb_j_m was on nbn fixed wireless, got tired of the outages and billing issues with my ISP, shifted to starlink. faster, far less outages and almost identical price. as a bonus starlink bills once per month, former isp billed every 28 days. that's nearly $100 a year less.
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Orstraya (@orstraya) reported@eevblog How can an organisation like NBN not have its own HDD crews or a contractor on standby? Why does it need council permits to carry out emergency works when federal law lets telcos basically do what they want?
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Ad Bull (@Adakole2Francis) reported@Chude_ND1 @CCSoludo If e sure for them make they try this kind nonsense where NBN dy do their national Convention. Kegite is never and has never been a violent group.
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Tony Hughes (@ArealHughes) reported@AlanBixter Our communications infrastructure system is not good enough. After the Turnbull NBN debacle and massive cost blowouts we still have inferior IT infrastructure. My internet is slow but works OK, however ph reception is woeful and I'm 40'ks from the coast of seventh largest city.
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MenHaveForgottenGod (@MenHaveForgot) reported@news_australian Stick it where it fits Malcolm, and your NBN plan for Australia is a piece of crap.
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Philip Wall (@BaronPhilbert) reportedRecommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?
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Craig Phillips (@cuffs1971) reported@whereisaaron @robb_j_m @NBN_Australia That doesn't work with infrastructure. This only works in a production line environment where the fixed costs are spread over a higher volume produced. Infrastructure increase as the demand goes up. More people more lines, more nodes more exchanges, more costs. Its not fixed.
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Rusty (@IainRusty) reported@robb_j_m Just signed for Starlink. $49/m for 4 months and $69/m after. **** the NBN
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Jim Stewart (@jimboot) reported@eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again
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GR (@larrikinstreak) reported@robb_j_m NBN is free, the ISP is where the charges are and believe it or not it's customer support is why it costs much. The infrastructure costs are not the big cost.
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Cdbrown (@BrowntownBrew) reported@pointman69 @CefaiJason @robb_j_m 10 years and $30b wasted on LNPs stupid idea. All the whole Turnbull invested in fibre rollouts in Europe and the supplier of copper to the nbn
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anthony, underclass prole cat, edwards (@anthony45052793) reported@robb_j_m abandoned nbn fixed wireless service, so many outages, so many years paying for speeds they could not deliver, local shop could not run eftpos over it, even on a business plan. i'm on starlink now, stable, fast and only $9 a month more than nbn for 4 times the speed.
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Caron Derbe (@DerbeCaron54429) reported@NBN_Australia How much longer for this outage to be fixed i live in postcode are 2153
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Stefan Tapp (@StefanVXR8) reported@NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!
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some0nethere (@some0nethere) reported@OMGTheMess I am an EV driver, but I do not think others should be paying for it. Perhaps if the government invested in standing up a government owned charger network that had a sound business case and sold it later, that might be ok. However, that was what NBN was supposed to do with internet...
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💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reportedTo my Aussie friends: Wasn't the idea behind the NBN (National Broadband Network) to ensure that everyone had inexpensive access to the internet? What happened? How much are you paying for internet access?
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💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reportedTo my Aussie friends: Wasn't the idea behind the NBN (National Broadband Network) to ensure that everyone had access to free (or at the very least inexpensive) internet? What happened? How much are you paying for internet access?
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Hipstergeddon (@hipstergeddon) reported@eevblog Gees this NBN outage is dragging on. Praying for you ! The disruption to business must be massive.
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Pat Caplice (@tassiepatrat) reported@robb_j_m $90 a month. NBN Wireless through Telstra. Good service. Few faults. 6 person house so many devices.
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Just me (@Justme136160) reported@robb_j_m Never used NBN. Use a much cheaper wifi plan.
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bob (@BrettS69) reported@EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.
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MR Reilly (@mrr78504) reported@econoadabsurdam @LeeRespecter The NBN might plausibly have increased productivity if it had retained its original scope (A FTTN fibre backbone network independent of Telstra that would allow telecommunication companies to compete on an equal footing). Instead it got rolled out first in Tasmania.