NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Canberra, Brisbane, Adelaide, Melbourne, Bowral, Sydney, Gold Coast, Perth, Riddell, Old Bar, Maclean, Launceston, Warragul, Long Forest and Loch.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Brisbane |
Internet | |
| Adelaide |
Total Blackout | |
| Brisbane |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky🏄🏼♂️
(@galumay) reported
@ULTGrowth Worse to come I reckon, the Unify contracts with NBN are going to do real damage to the companies that fought over them, $SSM $DOW etc
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Zeeshan Iqbal
(@z33shan_) reported
@NBN_Australia what is the ETA for the NBN issue to be resolved in seven hills
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OUSAK
(@OUSAK) reported
@Scott_Helme @SpaceX I’m from a small town in oz, newish suburb which was the first to get FTTP back 15 years ago, with actual speeds of 94/6Mbps. However the new NBN rolled out in the older suburbs can get 110/40, but now some can get over 400 down (as per new 250 or 1000 speed plans). No 5G yet.🐊
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Comrade Weez
(@weezmgk) reported
@iiNet Thunderstorm went through at 935AM, no NBN service since then. Have tried everything I know how to try to get the FTTC NCD to talk to the network, no go.
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Kon Cili
(@cili_kon) reported
So PM Morrison how come $20000 watches given to executive's of Telstra for $70 millons of busines contracts achieved by those executives was a crime and NBN executives which never done anything on time and blowed the cost by $billions suddenly receiving multi $ millions bonuses.
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Cdbrown
(@BrowntownBrew) reported
@PaulFletcherMP @NBN_Australia How can you possibly claim it was delivered economically and efficiently? None of that is remotely true. Your gov has managed to deliver a hodge podge network that costs more to maintain and operate than any "savings" earned during the install. $Bs wasted
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Comrade Weez
(@weezmgk) reported
@ronsondalby @iiNet True. I thought I had a solution to make the NCD light back up after a power glitch, but in this case I think it's the NBN service itself that's down. Powering the NBN DPUs in the pits from the NCDs was not a good idea.
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Aussie Broadband
(@Aussie_BB) reported
@Mondyboy @NBN_Australia Thanks for that Ian - we usually update the app whenever we know more details - unfortunately, this looks like an outage from NBN's end, so we don't know an ETR. We'll update you with more details. Kindest, Lizzie
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Christian Meier
(@hoser_meier) reported
@Telstra @NBN_Australia more drop outs in 2222. And now service is down completely.
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Reynardo the Fox
(@Reynardo_red) reported
@NBN_Australia Oh I know that. Usually I have fun stringing them along for ages to waste their time until they hang up in frustration. After all, if they're talking to me, they can't be trying to scam anyone else. It's just - why have I had *6* calls in 2 days? Am I on their list or something?
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Ian Mond
(@Mondyboy) reported
@NBN_Australia Any update on the outage in Caulfield?
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Fee B-Squared 🏳️🌈
(@feebsquared) reported
@NBN_Australia Apparently my service is about to be disconnected. Latest scam call coming from 0439 089 759
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Cody
(@cody_neil) reported
I was thinking of streaming, but NBN is down for maintenance (I’m sending this using mobile data) and looks to be the same time tomorrow as well.
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Piotr ElectraProtocol.com
(@PiotrElectraPr1) reported
@elonmusk Looking forward to being one of the first here in OZ - our 'NBN' (National Broadband Network) is a Joke..
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JUSTJAP
(@JustjapRacing) reported
@NBN_Australia Hi NBN AUS, so essentially Internode is telling me it's not an NBN drop out problem, my phone people are telling me it's not a hardware problem. Can you please help us??!?? Our business is severly affected by these ongoing dropouts
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Craig Thomler
(@craigthomler) reported
@EricssonAPAC Is this about why the NBN has done such a poor job?
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Peter Linde
(@PeterLinde75) reported
@drguiom @Ubiquiti @Twitch 24 is the incoming internet service (NBN HFC) 23 is to a FTA antenna, potentially adding a HDhomerun in the future.
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Hank
(@hen_hank) reported
@TheSweatersOz @charlesfirth @chaser Personally I am not wedded to the idea of having FttH. I am tech agnostic,tho I do like both fibre and RF. Whatever is the most pragmatic solution that works well is fine for me. I would rather have a balance of Gov expenditure than an over capitalised NBN.
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Harpy
(@harpyd04) reported
Just signed up with @Pentanet_ISP NBN and will be getting rid of my current ISP. (Can’t wait) It’s a win / Win. Fast RELIABLE internet and I help a @PerthWildcats sponsor.
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Andrew
(@coolingandy) reported
@jeffjarvis "Deny an entire nation access to information" So Facebook found a way to remove these news sites entire existence from the internet did they? What really inhibits people from accessing information is our 2nd rate NBN network, which is also thanks to Murdoch's odious influnce.
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YnB4ever
(@bjt0080) reported
@NBN_Australia Done that and supposedly they have put me in the premium plan now. Price jumps up in 90 days when trial ends. Think I will just go with mobile network as land line is too slow. Thanks for getting in contact, didn't expect that.
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* TEDDY BEAR.
(@mantlebled) reported
// so our internet and nbn has gone down so a) I can’t attend classes for the day and b) means I’m unable to be here until the technician comes tomorrow so. :( plus I don’t really have data so I’m going to spend time working on regina while this outage is happening. keep me +
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YnB4ever
(@bjt0080) reported
@Josh4Freo @kaddude This clip had to pause during playback because the internet is so slow. I have a node over the side of my house in the nature strip. I have third world nbn, thanks govt, thanks for nothing.
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Bronwen Zande
(@BronwenZ) reported
@ChrisWalshie @NBN_Australia so yeah...new box...but that clearly wasn't the issue...
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Liam(l4entry-level SOC work), Threat Hungry
(@UpsidedownCanuk) reported
@Optus, any reports of outages in 2115? No NBN service since 1030
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william p ******
(@willytinkle) reported
hey @ScottMorrisonMP. your govt's satellite NBN to regional areas is an overpriced lack of data disgrace. fix it!
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💧Terry Ó Laoire 🚒
(@yabbietol) reported
@TeslaGong @elonmusk @teslaownersSV No just the outback,live 20km East of Australia’s Federal Parliament & have ADSL on 20 to 50 year old copper. Tried Government Satellite NBN which was a dismal failure. Looking forward to seeing what Starlink can provide, looks much better than very slow geostationary satellite?
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Russell Egan
(@RussellEgan) reported
@NBN_Australia The NBN is back on, my issues are with @telstra 's support.
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Ben
(@SirBenKenobi) reported
@chaser It's slow internet day everyday on the NBN.
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Martin - #BLM 🖤
(@martincedes) reported
from
Melbourne, State of Victoria
@NBN_Australia Thabks for your reply Darren. Yeah, we haven’t been able to@fix the account “issues” yet, I think we’re going to have to change providers.