NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (11%)
• E-mail (5%)
• Total Blackout (5%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Brisbane, Perth, Melbourne, Adelaide, Bundaberg, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, Toowoomba, Dubbo, Warragul, and Windermere.

City	Problem Type	Report Time
Sydney	Internet	2 hours ago
Brisbane	Internet	24 hours ago
Sydney	Internet	1 day ago
Brisbane	Internet	2 days ago
Perth	Internet	2 days ago
Melbourne	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo Tan (@8jotan8) reported 7 minutes ago

  @iiNet internet has been down since Saturday… ref: 500039344 Love the no show today 1pm to 5pm! I had to call you to find out? When are you attending the basement for 308 Pitt st?? Line sync is still down! It’s 2026 #outage #internet #nbn

• 
  Rabbi Dr. Aaron Ross (@RabbiRoss) reported 10 minutes ago

  @JakeTurx It sounds like you have the same issues to negotiate. American Yeshivish is not Israeli Charedi. Prices are high. And so on. Demanding that others change for you will go nowhere. If you're ready for the move, call NBN and get the ball rolling. 6/6

• 
  nbn® Australia (@NBN_Australia) reported 10 minutes ago

  @adamnicotera Hi Adam, we are sorry to hear about your service being impacted. When there’s an unplanned outage on the nbn network, we keep your service provider updated with all available updates as soon as we have new updates, so please continue to stay in touch with them.

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 10 minutes ago

  Still sans @NBN_Australia They came out Monday, identified the issue & refused to fix it. Told them that I was over them & that I'll be signing up with @Starlink Looking forward to receiving my kit from Starlink soon. Hotspotting with my @Telstra mobile is 1/2 speed of a snail. Painful much. Going crazy. Don't need this stress.

• 
  Ray malicai (@RMalicai) reported 14 minutes ago

  @TheKouk Absolute bullshit, we were 0 under Howard, then 747 went big, Gillard and Rudd again, nbn commitments etc. Abbott slowed it down then Morrison due mostly to covid made it jump and now albo and jimflation have rocked it past 1t. You clowns can’t count

• 
  Peter Leversha (@PeterLeversha) reported 14 minutes ago

  @Johnuh9d @AvidCommentator The NBN is expensive crap. The NDIS has turned into a complete rort. The GFC was an American housing crisis that had very little to to do with us. The pandemic was an over reaction. They've blown the lot. Money wasted with zero return on investment. Both parties are responsible for this mess and all I see for the future is higher unemployment and a low currency. It's going to be a double whammy. We are already in a per capita recession. The country needs some serious reform and it needs it right now..

• 
  Trish (@TrishCharter) reported 15 minutes ago

  GUESS WHAT GUYS - both of U R GOING 2 FRY. Mal, People in The Barnaby Joyce Electorate n OTHER Regional areas HAVE STILL NOT GOT NBN! Some of 'em have 2 walk 6ks up the road 2 GET MOBILE PHONE SIGNAL. HELLO, HELLO? Oh! It's Labor - NO-ONE ANSWERING! n BOWEN with Yr RENEWABLES CRAP n AI THERE'LL NEVER BE ENOUGH ELECTRICITY 2 SUPPLY ALL REGIONAL HOMES SO THEY CAN HAVE ALL THE DEVICES THEY R ENTITLED 2!

• 
  LCHF Matt (@LCHF_Matt) reported 18 minutes ago

  Update. Dodos from NBN came back to tell me it’s my fault and nothing to do with them. Well! Problem solved. It will not be because of them come Thursday, Starlink install day.

• 
  Hamish Kibblewhite (@rutjumper) reported 19 minutes ago

  @aaronsmith @jommy_tee To my mind this is decision is less technically competent as choosing to go for a copper NBN rather than fibre As believable a solution as carbon capture and storage

• 
  Nick Hendrix (@hendrix_uk) reported 19 minutes ago

  @bazzacc2 Including Malcolm Turnbull who changed the specs of the @NBN_Australia from FTTP to FTTN, thus relying on old copper to transmit from the node to the dwelling It slowed down our broadband speeds significantly to save a few dollars How many billions have we lost in productivity?

• 
  ♡🥀𝖈𝖔𝖗𝖗𝖚𝖕𝖙𝖊𝖉 𝖆𝖓𝖌𝖊𝖑🪽♡ 🔆 🏳️‍⚧️ 🇵🇸 (@DezZdemonya) reported 22 minutes ago

  iiNet ur fkn supposed 2 tell me 30 days BEFORE you raise my NBN bill by 50% ya cockheads! im gonna damage ur infrastructure, eye for an eye

• 
  Eddie Redcliffe (@fictillius) reported 23 minutes ago

  Publicly owned generators in the NEM today are some of the worst players in the market withholding supply to force peak prices up. NBN is a financial/business disaster. (Though the network is actually good)

• 
  d programmar (@Programmar38814) reported 24 minutes ago

  @HonestlySneha i support herr 90% of indian women should do this or forcely done this to controll population nbn

• 
  AJganetti #WWG1WGA (@AJganetti) reported 28 minutes ago

  I HAVE NBN 500 DOWN 50 UP FOR $80 A MONTH

• 
  LCHF Matt (@LCHF_Matt) reported 29 minutes ago

  NBN is $75 for 25 Mbps and is constantly causing me problems.

• 
  Jonathan Wilson (@jfwfreo) reported 29 minutes ago

  @immyonboard @Telstra If you are talking about NBN, there are many choices of ISPs that are superior to Telstra. If you need mobile, anyone on the Vodafone network is probably the best (seems to be the most reliable of the 3 networks)

• 
  Leftofcentre (@oldmate9999) reported 30 minutes ago

  @TopherField I didn't say I was against Starlink, what I'm saying is people can wax lyrical about this being disruptive 15 years after the NBN was started to sound prophetic when it was not a viable solution 15 years ago

• 
  Greg Aitken (@wildweasel99) reported 32 minutes ago

  @WindwardAI Since my gubbermint won't save me, I'd better **** off the NBN and pay double for Starlink.

• 
  Johannes Weissman (@jway1969) reported 35 minutes ago

  @Starlink How about Australia has a quarter decent NBN Howard was promised one for 4.5 billion in 2004.. but Liberterians OMG globalist atlas network doesn't support actual capitalism just forced brand buying and interrupting aholed

• 
  Atton-Risk (@AttonMathews) reported 35 minutes ago

  @Mick55629336 @LNPvoterfail @SistaRuthDOPD On the surface that does indeed ring true and in principal you really aren't incorrect. Problem is the councils are broadly right to refuse. Australia has 3 levels of government of which they are all disconnected. The feds hold the purse strings, the states build everything the councils regulate on a local level. We have migration today because the federal government doesn't have to eat the cost or suffer the consequences directly. Building up not out is in fact good urban planning. The problem is that is not only not what is going to happen. But structurally as it stands that is practically impossible. Since to make this actually work you would have to move away from car dependency into walkable cities PT and the rest of that. All of this is going to cost money and the federal government is being crushed alive by non means or capacity tested entitlement programs. Extremely expensive and inefficient road infrastructure a poorly executed nbn(thanks lnp). A deeply outdated and small railway network with mixed gauges. Along with a very very expensive electrical grid. Effectively the federal government is out of action in this regard. Because of what are deeply systemic failures allowed to compound upon each other. They can't spare the cash required to execute upon building up rather than out. State governments are forced to absorb these rent seeking migrants. Attempting to build housing on infrastructure they cannot afford upgrade designed around medium to low density housing. While councils being mostly directly connected to all of this are sometimes inclined to play the veto card as they should. This entire migration program can be made to work that is true but practically that is impossible. Thus it really should just be canceled as there are more critical systemic problems we face.

• 
  Cattom (@TCatley) reported 35 minutes ago

  @Adam_and_EVs My friend just followed me to do the same. NBN is terrible. If we had proper fibre probably a different situation but

• 
  Chris Aitchison (@ChrisAitchiso14) reported 36 minutes ago

  @craigkellyAFEE i actually thought it would of been way more than that, not that i like the bloke but for once his budget hasn't blown to to NBN porportions. I'm trying to get the AI to work out how many Starlink Service Networks to cover Australia. The slowest speed availiable 100Mbps, $75, UNLIMITED. To basically run a fishing line size string from a pit to the home, bolt on 2 Boxes, connect the fishing wire and bobs your uncle.. So if the Blowout was 10 or 14 Billion on a fishing wire size cable, can you image the shitshow it will be on the blowout to run all the transmission for their NOT so green energy. Lets hope we don't have to look at their muppet heads in a ocuple of yearsd, bloodty trainwrecks they are

• 
  Bill O’Slarty-Bartfast (@Klaartu) reported 38 minutes ago

  @isaacfloyd13 @johngar45721 And the NBN ****-up was the LNP trying to protect Murdoch.

• 
  Chris (@christ0pherjs) reported 40 minutes ago

  @bftd2025 @respeculator Nbn co needs to hang a for sale sign out the front immediately, is eventually redundant with 100% to be written off

• 
  Darren Adams (@DarrenAdams1967) reported 40 minutes ago

  @AGLEnergy I am having HUGE problems resolving an Internet support ticket CRQ100000371017. I cannot get through on the phone or chat service. Everything has massive 30 minute plus wait times and then it drops out. My NBN internet service was out of action every day last week. Please help.

• 
  Johnnymoo1969 (@johnnymoo1969) reported 46 minutes ago

  @MadsMelbourne Booked @NBN_Australia on Monday - said they’d be there between 8-12 - took day off and no one turned up - incompetent govt that doesn’t give a **** about people’s time - @Starlink here income - FU NBN

• 
  Junior (@Ilovedaisy66) reported 50 minutes ago

  @TopherField Worst decision I made getting nbn. Nothing but issues since installation. Massive lemon. Stay away.

• 
  Brent Hodgson (@BrentHodgson) reported 51 minutes ago

  @DHughesy No. Only an idiot would agree - because they'd be wrong. 1. It's not worth "over $300 billion". The $64 billion dollar investment is worth $269 billion 2. If you're using the "over 300 billion" figure ($337.2 billion) that figure means your "no future Fed Govt put one cent into it" bit is incorrect because this figure includes MULTIPLE additional multi-billion dollar funds added to the Future Fund's management portfolio. 3. The future fund wasn't built on some kind of free money windfall... The $64 billion invested came primarily from the Telstra sale. The Telstra sale meant the copper network was privatised, leading to Telstra putting shareholders first in refusing to bid on optic fibre rollouts. This meant the government has so far spent around $64 billion ($70bn by the end of the decade) to re-create Telstra's infrastructure under NBN Co. Meanwhile Telstra has paid $65-80bn in dividends since privatisation moved those dividends from public to private hands. So for every $1 we gained from the Telstra sale, we missed another $1 in dividends and spent another $1 in replacing the infrastructure we sold. Had a publicly-owned Telstra built the NBN out of dividends, and the government raised $64bn in debt to invest in a Future Fund, the books would look exactly the same as they do today. You've been dazzled by accounting tricks - following a magician's misdirection, and calling it "magic". 4. "negating the trillion plus debts... to some degree" is bullshit... It was created to cover DECADES worth of unpaid public service and military retirement benefits. Those debts amount to $322 billion, to be paid out of (currently) $269 billion in funds - leaving a $53 billion dollar black hole. Had the money been paid to super in a timely fashion (rather than the Future Fund being set up to cover unpaid pension debts), that $322 billion in benefits would be sitting in private super accounts right now. Again, you're dazzled by an accountant's magic tricks. Not free money - not "negating debts" - just a big government-owned super fund. "Can we all agree it was amazing when the magician sawed that woman in half! He should be a surgeon!"

• 
  Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reported 58 minutes ago

  When my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it

• 
  panopticon (@harrypanopticon) reported 1 hour ago

  @OMGTheMess Exactly. Not investing in Australia for 11 years now, since the NBN policy disaster basically, has never been so beneficial for my overseas company. The company made profit the moment I gave NBN Co and TPG/AAPT the flick. Never have seen consumers been ripped off collectively with the silent approval of a regulator.