NBN Outage Report
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (74%)
-
Total Blackout (10%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Melbourne, Treeby, Adelaide, Perth, Goombungee, Sydney, Wollongong, Sunshine Coast, Colac, Cornwallis, Tanunda, Elizabeth, Baradine and Innisfail.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Total Blackout | |
| Melbourne |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
||
| Brisbane |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Sassy Resister
(@califsassy) reported
@GeoRebekah @AdamParkhomenko Wow you totally lost my support. He is spending 1 hour praying nbn to an entire day golfing.
-
MisterM
(@FmkMister) reported
@masericha Well we can't expect to much from the dears they couldn't even get the NBN right, went for a lesser system and yet miracle of miracles it ended up costing more and a whole lot more when the **** has to be replaced again in the next five years.
-
Susan Hay
(@SusanHa49341818) reported
@masericha Tech literate? Why doesn't the covidsafe app work and why is the nbn so slow?
-
Uzui-***
(@UzuiFag) reported
@DodoAustralia Internet has dropped out again for me for the second time in 2 weeks, got lied to by your call centre people who told me there was a state wide NBN outage, only to discover it is a issue with Dodo. Area is Maroondah, why does this keep happening?
-
Jays
(@Jays200) reported
@NBN_Australia I appreciate your assistance today but if you read my 1st tweet you'll notice I mentioned that I had already reported fault with @iiNet. This is the problem with too many links in the chain. The fault isn't at my premises. DM me and I'll provide more details.
-
Adam Kent
(@akent) reported
Ok so outage is up to 12 hrs and all we get from @NBN_Australia is "it's a third party" -- what??? Which third party? Why is this acceptable?
-
Descry 🇦🇺 // Twitch: DescryAU
(@descry) reported
Well, are you gonna be ******** and insist I have two more techs out to my house during a lockdown or finally escalate my case @NBN_Australia when myself and Aussie Broadband know full well the issue is not on my end? #auspol
-
Uzui-***
(@UzuiFag) reported
@wah_jag @DodoAustralia Thanks for the info, that sucks. This kinda stuff never happened before the NBN unless power lines got knocked over or some ****.
-
Milnerr
(@milnerr93) reported
@NBN_Australia Good Evening. My ISP is failing to give me any updates on the service outage in Sydney’s inner west. The technicians have been “onsite” for 12 hours and we are not being told when we can expect the service back online by. As I work from home, this is far from ideal
-
Keith Harkins
(@HarkinsKeith) reported
@4Qpolies Had a problem with the internet last week. I called Telstra, Telstra called NBN, NBN called Ericsson, Ericsson called an ABN technician and he came out and fixed it. The efficiency of privatisation in impressive
-
💧Dave Irving
(@DaveIrving99) reported
@masericha Given their record on IT projects (NBN, Census, Robodebt, CovidSafe, ... ), I think #JoshyFromAccounts needs to stop interfering with himself before he gets any more stupid.
-
Andy Yap
(@andyyapwh) reported
@NBN_Australia TPG said it is NBN fault and I found NBN is not going to in turn blaming TPG for the same, I just wish to have a resolution. I guess NBN is going to have a very bleak future, it it doesn'tbuck up to gear up against itself to face the 5G challenge to proof that itself worthiness.
-
Blake Durance
(@BlakeDurance) reported
@Optus @optus your customer service/support stinks. I’ve been speaking with 3 different “people” for the last 7 hours and keep getting the run around for an NBN issue which is still to be determined or an ETA for resolution
-
Gecko C
(@CentralCoast88) reported
@clovar @Telstra @Internode NBN via Telstra. Never had a problem in 3 separate Regional locations where I have accounts.
-
Angus
(@MrGusDuncan) reported
Dear @NBN_Australia, your network performance is abysmal. Fix your game. 🖕🏻
-
🏳️🌈Napalm Nacey 🖤💛❤️
(@napalmnacey) reported
@jjboonzaier @RahulKohli13 No. The NBN (National Broadband Network) just sucks *****. See, the Labor party (progressive) were in power and promising high speed fibre-to-the-house internet. It cost a bit more but was good for future use. Australians, being dumb as bricks, voted them out.
-
LordSoth
(@LordSoth123) reported
Now to rely on Turnbull's piece of **** #nbn for a week in WA which has the worst of the worst tech used in the rollout #auspol
-
Judy Brown
(@mabeljessie) reported
@masericha The LNP is and has never been tech literate that is why we are saddled with this **** NBN here. Also the Federal Covid tracing App and 100 other #stateof theARK “tech advances” that they have signed up for.
-
SässyCãt 🍩🍺🇦🇺
(@wah_jag) reported
@UzuiFag @DodoAustralia Hi, there was a huge nbn outage in the eastern suburbs today dodo is average but if you’re in the east than fair chance they were legit this time
-
Glenn D
(@B1tSmurf) reported
@Rubenerd Gotcha. Sounds like NBN has a serious issue then.
-
Bitten By Design
(@bittenbydesign) reported
@zinifax @masericha The LNP are so far in bed with Murdoch it isn’t funny anymore. The NBN ‘fix’ announcement came literally two weeks before Murdoch launched Binge his online streaming service...
-
Narinder 🐺
(@narinder_23) reported
@DianaDJ7 They don't accept calls so have to use live chat. Now I got a message saying. 'Thanks for getting in touch with us, are you having issues with your nbn' Been 40 mins connected to this agent
-
Michael Wignall
(@MWignallANZ) reported
@Telstra is there speed issues with NBN in the past 24 hours? Getting less than half the normal speed
-
Haidar Khalouf
(@MasyafAssassin) reported
@googledownunder While I agree google should pay its fair share of taxes I’m still on their side to not shell out cash to line the wallets of NewsCorp executives. If they want to complain then fund our crumpling IT sector. From bad NBN, to cyber security, we have bigger fish to fry!!!!
-
Mark Alfred Clarkson
(@MarkAClarkson) reported
The 19th Century tech embedded in the @NBN_Australia network does not help. Moreover, Australian Universities (including @CQUni) have not attempted to develop a local student base, but sit Cargo-Cult-like gazing at the horizon waiting for international students to fly in.
-
SässyCãt 🍩🍺🇦🇺
(@wah_jag) reported
@UzuiFag @DodoAustralia Yeah when nbn came in I switched from dodo to Optus, I was pulling horrible speeds on dodo pre nbn wish I still had photos of it but yeah it was really really slow like dial up slow lol. Yesterday was the first time my nbn has been out, sorry you’re having issues tho!
-
Diana DJ
(@DianaDJ7) reported
@narinder_23 yeah, i hear NBN is ****, we're not in a hurry to connect even tho it's available now.
-
Charlie
(@CharlesCUlater) reported
@InsidersABC @murpharoo The past 12 years would say it's not just the National party that would be scratching their heads at policy with a 3 decade goal post. I mean look a NBN. Why not say invest in the states help them achieve the benchmark and stop sending public servants overseas?
-
Anshu Sharma
(@anshumalis) reported
NBN (internet) outage till 6pm starting now. How is your Monday looking?
-
BRITT ✨
(@STiIIG0LDEN) reported
from
Melbourne, State of Victoria
Why is the NBN so ******* ****