NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (76%)
- Wi-fi (10%)
- Total Blackout (9%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Arumpo, Brisbane, Adelaide, Melbourne, Perth, Holmesville, Warragul, Cairns, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, and Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
2 hours ago | |
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Sydney
|
Internet | 4 hours ago |
|
Arumpo
|
Internet | 4 hours ago |
|
Brisbane
|
Internet | 6 hours ago |
|
Adelaide
|
Wi-fi | 13 hours ago |
|
Brisbane
|
Internet | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Darren (@DoodyDarren) reported@comical_engr @EnergyWrapAU And the NDIS was created only a couple of months before the Abbott government was elected. The NBN had actually reached target per premises cost just as Abbott/Turnbull “paused” it. Their MTM system was ******** up.
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ADAMan 🧫🧠 (@hoskyidiots) reported@craigkellyAFEE @Sauronlordking Free internet would be cheaper than FTA TV FTA TV (FY2025-26) Total estimated annual government expenditure/support on all FTA TV A$1.64 billion NBN Financial year 2025, ended 30 June 2025), NBN Co’s total operating expenses were approximately A$1.6 billion.
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David Collins (@Errol5870) reported@australian People have already forgotten another of his past failures “The National Broadband Network”, NBN for short…
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Craig Phillips (@cuffs1971) reported@whereisaaron @robb_j_m @NBN_Australia That doesn't work with infrastructure. This only works in a production line environment where the fixed costs are spread over a higher volume produced. Infrastructure increase as the demand goes up. More people more lines, more nodes more exchanges, more costs. Its not fixed.
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rompa82 (@rompastompa82) reported@colonelhogans Where were you when Murdoch donates to the major parties to buy things that help him.. look at the nbn fiasco ended up costing Australians billions but they did as he wished..
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Lilen (@Lilens) reported@chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me
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Ezzeddine | عزالدين (@ezzh_) reported@m1nhaxo That’s garbage in a family household lol nbn is so terrible
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Cdbrown (@BrowntownBrew) reported@robb_j_m What type of connection do you have? Anything with the copper in it such as fttn, fttc and HFC are allowed to drop out about 5 times per day and nbn don't consider it a fault. Fttp is much more reliable and only drops if there's network maintenance
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nbn® Australia (@NBN_Australia) reported@Peter_Strachan During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know. 1/2
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Bulldogs57 (@Bulldogs5711) reported@MarkoMatvikov There is no doubt Libs are to blame for our debt Federally Left Oz with a $1.2 T debt Blowout in NBN Blowout in inland rail Blowout in Snowy Blowout in robo debt AUSKUS Blowout in NDIS Closing of refineries & CPS. Clear evidence of what ALP has to do to fix the Lib mess
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Sharon Dresser (@DresserC33944) reported@dpoddolphinpro @Amazonleo @Starlink but ryan starlink is actually useable across most of the globe, leo isnt...and its latency is so slow is only good for wathcing the NSF streams , yeah its still faster than the NBN here in Australia with our crappy fibre to the node than four core coppeer to the home,
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Retro MoJo 🇦🇺 🧡 (@Mac80277103) reported@GreenTyler27 Yep, our respective Government's have stunning track records of gross incompetence in the planning and rollout of large infrastructure projects, resulting massive costs overruns paid for by the tax payer. Remember Labor's start the original NBN "fibre to the premises" rollout and its massive unplanned cost overruns? Then along comes the LNP's moronic attempt to cut costs by a change over to a crap "fibre to the node" hook-up and other "hybrid" connection types. We still deal with this high cost to maintain mish-mash today this very day. End result, we've been quietly paying for the dismantling and replacement of the LNP's substandard "FTTN" with "FTTP" as originally planed, and thus, billion's $$$ wasted.
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paullyj57 FMD **** AUST (@paullyj57) reported@JH_Otway_Ranges @craigkellyAFEE we never needed an nbn . mobile phone for data was faster and cheaper. Now starlink is faster and cheaper again NBN is a 200 billion dollar disaster
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Ian Richards (@IanRichards8) reported@robb_j_m Terrible internet access, NBN stands for NO BLOODY NETWORK
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nbn® Australia (@NBN_Australia) reported@Peter_Strachan During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know. 1/2
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Just me (@Justme136160) reported@robb_j_m Never used NBN. Use a much cheaper wifi plan.
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Dave Jones (@eevblog) reportedNow tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.
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Carmel Fay (@CarmelFay) reported@robb_j_m Starlink. A satellite connection through the NBN in our rural area was a bit of a nightmare. Starlink is reliable, no limits on usage, and we never get throttled. I'll never go back.
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Aus throttle (@austhrottle) reportedI usually hate most government spending, but sometimes they get things right. The inland rail was a good project. Cancelling the inland rail is a terrible decision. It is just as important as the NBN, and in this case there isn’t a foreseeable technology that will replace it in 10 years time. Rail is insanely energy and labor efficient compared to trucks. Trucks should only be used for end of journey in a well optimised system.
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Mark Fermor (@MFurball) reported@Michz45 And you seem to think giving the government more money will actually benefit those services. Why do you think the gov does not get involved in baking bread? Because it would taste **** and cost $100 per loaf. That's your Medicare, NDIS and nbn to name a few
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John Cas (@moresunshine_1) reported@Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!
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alex (@alexB00683977) reported@ShackelWill @JoSmith05406728 It’s Labor’s miserable ghost Turnbull who was in charge, same blowout happened with his other failure the NBN. If K Packer hadn’t provided his financial support which later he regretted Turnbull would be just another punter. Kerry had nothing good to say about him.
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Dipen Patel (@Dipenspeaks) reported@Zacknarltree Worst ping ever to be seen .. only on tangerine NBN
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The Jawnz 🇦🇺 🇺🇸 ✝️ (@TheJawnzz) reported@aussi3dutchman @robb_j_m I did. It was in my pocket all along. For an extra $100 per year. I can have 120mb/s anywhere I go. Cancel your NbN. It’s a scam. 👍
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xjet (@xjet) reported@eevblog @Hobbie4C Perhaps there's been a huge surge in demand for bandwidth from those cellsites since the NBN outage? Everyone has the same idea as you and bandwidth is finite. The more concurrent users, the lower the throughput.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@THATS_RIGHT_YA @robb_j_m nbn fixed wireless made me pay for 50mbps plan if i wanted to get 25mbps <two mbps faster than the adsl service it replaced> for 4 years, if i dropped to the 25mbps plan would deliver 12.5mbps. took them 6 years to deliver the 100Mbps plans they promised at launch.
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RocK_M (@RocKM16827690) reported@fuIIcreamy @robb_j_m Nah sounds more like "Libs screwed me over but I'll blame NBN coz thats what Libs told me" issue since the poster is likely on the overpriced Wireless NBN which was half arsed on roll out That or just someone spouting **** to keep the whole NBN was a waste of money crap going
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Dave Jones (@eevblog) reported@asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.
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Jay Jay (@JayJay1094727) reported@eevblog Seems like NBN is pushing down stream providers to jump off 5G to NBN. Which sucks because it’s stifling competition and providing a worse service at a more expensive price
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ComputerGoBrr (@ComputerGoBrr) reported@Teadaxs @robb_j_m The vast majority of third world internet infra is way better than nbn, perhaps a poor comparison