NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Sydney, Perth, Brisbane, Old Bar, Adelaide, Canberra, Gold Coast, Maclean, Launceston, Warragul, Long Forest, Loch, Wollongong and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Wyvernsrose 💉💉🖖🏳️🌈🪴
(@wyvernsrose) reported
@Lesley07301875 @vanOnselenP If bruce was on such a roll the nbn connection would suddenly develop *issues* And I tell you what it ain't easy disabling the services of a systems analyst in ways they won't track down quickly....
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lazycyberdude
(@lazycyberdude) reported
@PappaChilbo Don't forget the part where nbn tells you its the ISP's falt/problem then your ISP tells you its nbn's issue
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Alastor
(@JiaanHHHHHHH) reported
@Optus my nbn is down near Carlton NSW. The dsl light is off. Is it planned?
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Phi AU
(@Phi_AU1) reported
Oh hey! Another Unscheduled NBN outage. Lib/Nat voters in this country sure screwwed us hard, just so they could jam their noses up Murdoch's ***.
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Reynaldo Nery
(@reynery03) reported
@TPG_Telecom internet is still down. Day 2 now. Holroyd area… no notifications are posted on NBN or TPG sites..
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Phi AU
(@Phi_AU1) reported
Oh hey! Another Unscheduled NBN outage. Lib/Nat voters in this country sure screwwed us hard, just so they could jam their noses up Murdoch's ***. #scamsawarenessweek
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Barry Mulligan
(@BazzaCC) reported
Rant 1. This NBN is ******... just went down & they say not fixed to late Saturday 🤬🤬🤬 won't be posting to much from my mobile...... get stuffed LNP!!!!
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Michael Brennan
(@billjoemick) reported
@sallymcmanus Can do capitalism gave us go slow NBN
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Robert Watkins
(@twasink) reported
What do these times have in common? 4pm. 5pm. 6pm. 7pm. 8pm. 10pm. 12am. 8am. It’s when @NBN_Australia estimates that the unplanned outage in my area will be resolved. Seriously – if you don’t know, then say you don’t know.
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Optus
(@Optus) reported
@Chris_P55 Hey CT, very sorry for the trouble with the service at the moment. I can see there is reduced service in your area at the moment, this could be caused by an outage or planned works from the NBN side. If you can DM us with your Optus username we'll check it out. Rob
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April 🏳️⚧️🏳️🌈🇦🇺 (She/Her)
(@AlexBeforeApril) reported
@Internode Any reason why my NBN connection is suddenly not working?
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Damo
(@dcRollinThunder) reported
@AlboMP What would your plan be to fix the NBN? With emerging tech and satellite internet on the horizon what do you think would be best for Australians?
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Andrew Pitchford
(@AndrewPitchford) reported
@TPG_Telecom We have had 8x phone calls to @TPG_Telecom and @NBN_Australia Today we were told we would receive an email regarding collecting our photos but it never came. We have filled in this complaint form which would be the 9th time we've had to explain the damage. Let's see what happens.
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Robert Watkins
(@twasink) reported
@NBN_Australia The problem, Sarah, is that these aren’t estimates. No estimate should be changing like that. If they don’t know, say so. Mention when the next update will be provided. Just don’t constantly make an estimate and just keep pushing it back an hour.
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Enraged Spock
(@EnragedSock) reported
@NBN_Australia And yet we will be going with Starlink ASAP because your service sucks. 👍
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Robert Watkins
(@twasink) reported
@NBN_Australia I am annoyed, but understanding, that there is an outage. Events happen. I am increasingly pissed off about the poor communication around the outage - something that is under your company’s control, and thus not excusable.
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Clinton
(@Clinton02928261) reported
@BazzaCC The hilarious thing is that my previous boss is an LNP voter and than lost his **** when his business was put on wireless NBN which was no better than previous. Sucks to be an LNP voter!!!
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Andrew Halliday
(@68dodgephoenix) reported
@Craigflyfisher @hughriminton Craig, government is in 3rd term, 9th year, the party has been in power 19 of last 25 years. Have seen a decline in trade training, skills, infrastructure sold to O/S companies, decline in manufacturing, dumbing down of NBN, outsourcing for profit of welfare, attacks on medicare
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Darren Ramm
(@ShowBaggs) reported
@Internode I don't feel that changing the NBN upload speed from 40Mbps to 20Mbps and charging the same amount is ok. I am with Internode because of the quality of DL and UL speeds. I know my contract states that things can change, but this is not OK as a loyal customer.
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Furio Giunta
(@furio888az9) reported
@JGzGurl24 @DanielTurnerPTF Whenever any Government tries to intervene in a major industry & artificially pick winners it always turns to crap. Google NBN in Australia where 10yrs ago the Fed Gov decided to become a telco...its a total disaster.
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Kevin Collas-Arundell
(@kcollasarundell) reported
@mattstratton if it's the NBN (australian broadband) 20 minutes after the outage is over is when they plan it :|
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CT
(@Chris_P55) reported
@Optus my NBN is down near Revesby, NSW. Is it planned??
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Grant says... I have zero social responsibility.
(@G_D_Ison_Writer) reported
Apparently, the Aussie tech dude, yesterday, from @NBN_Australia didn't know a thing, talked up a big game, bagged the "foreign" contractors. He spent 3 hours here and didn't fix a thing. Today? A "foreign" contractor detected what was wrong in 1min. Fixed it in 15 mins. @Telstra
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Tara #SaveSense8 #doublevaxxed 20/9/21
(@Aussietranstara) reported
@DodoAustralia @NBN_Australia inspection, I know the cable into our house is over 20 years old and who knows how old the cable is that is in the cable is from our nearest pit to the node. On other issues, Dodo has been chasing our mobile phone contracts for years. Our telstra calls go over your
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☂ Newcastle Guardian🇦🇺
(@NewcastleGardia) reported
@jacinta_lee3 Keep up the great work us up here. You're lucky you're down there now, the new NBN News set is terrible, and it's not just me saying that.
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FreoLou⚓🤘🛫⚖️
(@FreoLou) reported
@revolios @ImPaul23 Nope. If if is legit then it will be from the 50,000 customers Telstra had to refund due to slow NBN
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Alex Kidman
(@alexkidman) reported
Ah, the joys of an "unscheduled" NBN outage. You know, they probably should have built that thing so it doesn't break when it gets wet.
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Hambo
(@stinhambo) reported
@AngusTaylorMP @AlboMP I wanted the choice of internet speed to support my business but instead I got piss poor copper. #nbn
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Robert Watkins
(@twasink) reported
@NBN_Australia Not to mention that now, at 12:37, the estimated time to fix is still 9am…
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Igor Velikorossov
(@IgorRussKie) reported
@simonwaight @TPG_Telecom @NBN_Australia I dumped them for Aussie Broadband. Never looked back.