NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (74%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Adelaide, Melbourne, Brisbane, Perth, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, Toormina, Junee, Portarlington, and Geelong.

City	Problem Type	Report Time
Sydney	TV	11 hours ago
Sydney	Internet	15 hours ago
Sydney	E-mail	17 hours ago
Adelaide	Internet	18 hours ago
Sydney	Internet	1 day ago
Melbourne	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💧☘️Rhona - Bluesky: rhonae (@bensab3) reported 8 minutes ago

  @james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor

• 
  Ryan Emery (@ryanremery) reported 9 minutes ago

  So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

• 
  Ky Broome (@KyBroome35) reported 9 minutes ago

  Now almost 5 hours into NBN being out for an unknown reason... Pretty pathetic tbh As such videos of Trade Targets and Team Reveals might be slow and late getting out

• 
  Krenlight (@Krenlight) reported 11 minutes ago

  **** useless NBN installer couldn't even keep a 4 hour appointment window and then cancelled the install, making us wait another 9 days before they get their **** together and just ******* connect the service I've paid for. #NBN

• 
  SydneyCityTV (@SydneyCityTV) reported 13 minutes ago

  Personally, I still reckon Jane Goldsmith should be included in the mix as Nine have continued to give her network fill-in roles even after the announcement that NBN is going to WIN. Jayne Azzopardi you'd think, is more likely to fill-in for Sarah Abo as co-presenter of Today.

• 
  /. Gwynne (@gwynne007) reported 13 minutes ago

  @analyticflying Meh, this time next year! I had a **** fight with them 6 months ago taking 2 months to upgrade the NBN from 50 to 500 (change of billing systems)

• 
  Snowhite62 (@Snowhite621) reported 14 minutes ago

  @PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺

• 
  Maarten 1947 *One Man's Opinion. (@Maarten1947) reported 15 minutes ago

  And the "One Brain Cell" to solve the Fuel Crisis, they are unable to stop NDIS rorting NDIA Blowout, ASIC Issues & Blowout,NBN Billions Blowout and NetZero Blowouts and you expect them to worry about National Security as Well! Get Real.

• 
  Spicy Ice (@SpicyIce7) reported 17 minutes ago

  @SolarisFR @The_Bloooop I appreciate the offer but unfortunately I live in Australia who has this magical thing called nbn that controls the internet. Unfortunately nbn r about as useful as dog **** amd i have had no internet for 5 months and likely womt have internet for another 2 at minimum

• 
  Tony D (@tonydpoison) reported 18 minutes ago

  @Slackonbothsydz NBN. Treach was a problem.

• 
  BigBoatBruce (@bigboatbruce) reported 22 minutes ago

  @LambDownUnder @james00000001 If you trust private business in a non competitive situation you are essential stupid. If there’s a monopoly service it’s a ripoff in the hands of private business. You must know that. NBN is a national infrastructure requirement for a civil and successful nation.

• 
  James (@consensusadidem) reported 27 minutes ago

  @schaeffer_phil @DavidCrisafulli Nothing to do with the NBN, that was a matter of national security an essential service, EVs & chargers are not, they're a boutique luxury. How many EVs are there in Yamba & how many chargers are there.? How far apart are they? I'll bet: 1. very few; 2. as above; 3. not far.

• 
  Optus Help (@optus_help) reported 28 minutes ago

  @kni36182404 Hi Mike, can you please send us a direct message to confirm if it is the service address or billing address? Also confirm which service is the contract for, I mean mobile or NBN home internet? Kartik

• 
  LCHF Matt (@LCHF_Matt) reported 31 minutes ago

  @markhumooney @SkyNewsAust BS. There is no need for this service in 2026. Phones, emergency text systems, NBN

• 
  WTF-UCantBSerious (@Whoyacallin) reported 33 minutes ago

  @SkyNewsAust Can someone in your office ask Bolt to stop being soooooooooooo GLIB when he has a guest or is questioning and if he could piss that imbecile Steven Conroy He's a failed Minister with the NBN if I remember and is still an idiot!

• 
  Whimsical🇦🇺 (@whimsical523456) reported 34 minutes ago from Melbourne, Victoria

  @JEChalmers You aren't creating any new private sector jobs. You aren't even investing in the private sector with public companies anymore. The last one was the ****** NBN a full generation ago now. ***** sake! Found some ******* publically owned companies and show you actually ******* support growing the economy. AND GET RID OF CGT AND INCOME TAX! Hike the GST if you need to keep the revenue the same.

• 
  My Brother in Antichrist (@0delay1) reported 35 minutes ago

  @CazAusie @TimjboAU Medicare. Superannuation. HECS. NBN. Gun reform. Fair Work. Disability support. Paid parental leave. Minimum wage increases. Universal healthcare & education funding. ‘I can’t recall’ just means you didn’t look.

• 
  Jay Jay (@JayJay1094727) reported 35 minutes ago

  @deniseshrivell All the telcos are pushing nbn. I’ve been on 5g for 4 yrs after issues with NBN. Last week my power adapter died on the router & they tried to convince me I needed a new NBN plan because 5g doesn’t work at our address. I gave up and bought a power adapter for $12 … 1/2

• 
  The Raven (@The_R_a_v_e_n_) reported 38 minutes ago

  JFC NBN is absolutely dog ****. The 3rd world has better internet than this amateur backwater **** show. A monopolised racket propped up by taxpayers just like the ABC @NBN_Australia

• 
  TrueBlueAmerican @Betamalefinder 3606------------- (@ConroyJohn36064) reported 39 minutes ago

  @MalleusIg tribal ****. nbn

• 
  Paolo M (@PaoloMalicse) reported 41 minutes ago

  @optus_help 3rd day no NBN internet at home and no one can tell me the problem. Case number 1004469179. Shame on you, Starlink and Superloop starting to look good right now, maybe time for a switch.

• 
  ****** (@Yarrahbunjyil) reported 45 minutes ago

  @AlboMP And if Telstra were repairing lines in the bush instead of letting them rot while they "roll-out the NBN", I might even take advantage of it. But they're not, so the Service Agreement isn't being honoured, the TIO won't do anything, & no one gives a damn. So thanks for nothing!

• 
  Denise Difficult-Shrivell (@deniseshrivell) reported 48 minutes ago

  Remember when they all lied about the NBN? The ABC chief tech reporter was gagged from telling the truth! And that’s just one issue! #auspol

• 
  What she said kaydensley@bsky.social. (@DensleyShe) reported 48 minutes ago

  You know how it goes. Labor outs in place big reforms, Libs get in and **** up the process. Just like NBN and copper. NDISS they let loose free enterprise rip offs.. You always vote with libs so……..

• 
  Marg N - AU (@Daisy1158) reported 50 minutes ago

  .@Telstra You know, it would be great if people would be notified of NBN work and interruptions at least BEFORE the internet is no longer working! I got a notification AFTER the service was restored!

• 
  Boyd Rose (@Ftksuke235) reported 53 minutes ago

  @NBN_Australia Why has there been 5 outages in the span of 3 weeks at my address? One planned outage followed by 4 unplanned. Getting beyond a joke now.

• 
  Boyd Rose (@Ftksuke235) reported 53 minutes ago

  @NBN_Australia Why has there been 5 outages in the span of 3 weeks at my address? One planned outage followed by 4 unplanned. Getting beyond a joke now.

• 
  BXP (@bxporter) reported 54 minutes ago

  @shaneciurleo all we need now is an NBN outage or someone being told to get off the phone because dinner is getting cold

• 
  Darren (@DoodyDarren) reported 55 minutes ago

  @DryFarmer24 @EnergyWrapAU No subsidies are involved. Underwriting, yes. Its government owned, so what ******** do you expect? NBN is its own commercial entity, underwritten by its owners. How is that anything but normal?

• 
  Kim Bickley (@somesomm) reported 57 minutes ago

  @DodoAustralia how long is the NBN outage in Newcastle East expected to last?