NBN service status: outage reports and connection issues
Why is my NBN service not working?
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Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (75%)
- Wi-fi (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Melbourne, Sydney, Perth, Adelaide, Warragul, Arumpo, Cairns, Hobart, Parramatta, Ashfield, Logan City, Ocean Shores, Gold Coast, and Toormina.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 3 hours ago |
|
Melbourne
|
Internet | 8 hours ago |
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Brisbane
|
Internet | 2 days ago |
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Sydney
|
Internet | 2 days ago |
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Sydney
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2 days ago | |
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Brisbane
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Drysdale :#IStandWithAlbo (@Russputin2) reported@M_McCormackMP @SkyNewsAust No Michael, that would be another stuff up by your deposed Crime Org catastrophe. The Deposed LNP Crime Org, have never been good at creating or building things: their only good at assett stripping & rorting things created by Labor Govts. Think Snowy Hydro 2 & Libs nobbling NBN
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Cdbrown (@BrowntownBrew) reported@diss_presso @robb_j_m The nbn was only announced in 2011/12. So if it went to crap in 2000, that's the market that let it go to crap.
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Ross (@Ross98329500) reported@motorcymick everything this guy touched, still trying to fix the NBN, false prophet
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Andrew Mcnaught (@AndrewMcna12272) reported@KatyKray73 1/2 Now, Katy, you have to remember that Labor across the country is good at announcements. That they never carry them out is beside the point. In Qld Miles had a 'Labor back of coaster' (remember Rudd and NBN) idea that Labor would have state owned/run petrol stations.
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some0nethere (@some0nethere) reported@OMGTheMess I am an EV driver, but I do not think others should be paying for it. Perhaps if the government invested in standing up a government owned charger network that had a sound business case and sold it later, that might be ok. However, that was what NBN was supposed to do with internet...
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RocK_M (@RocKM16827690) reported@fuIIcreamy @robb_j_m Nah sounds more like "Libs screwed me over but I'll blame NBN coz thats what Libs told me" issue since the poster is likely on the overpriced Wireless NBN which was half arsed on roll out That or just someone spouting **** to keep the whole NBN was a waste of money crap going
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BXP (@bxporter) reported@shaneciurleo all we need now is an NBN outage or someone being told to get off the phone because dinner is getting cold
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bob (@BrettS69) reported@EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.
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Rory Sackville (@sackers1) reported@leachitup @RWBFooty @zerohanger Just remember Dylan it’s your home Internet or the NBN causing these issues.
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Mary Spy (@mez_spy) reported@AjaxXanthe See if you can get extra mobile data from your provider. We had an NBN issue a couple of years ago & not sorted for more than 2 weeks. We could get additional data on mobiles or a dongle for home
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M (@imboudee) reported@Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.
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BluntHonesty 🇦🇺🤝🇮🇱 (@BluntHonesty4) reported@trsrpc For context. Australia's NBN is still be rolled out years after it was sold as the best thing ever... Yet many have incredibly unstable internet or none at all.
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Jim Stewart (@jimboot) reported@eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again
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Lilen (@Lilens) reported@chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me
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Lucas | 🇦🇺 (@TheBlackWallaby) reported@australian Even Tesla is made in China, so what is the actual issue here? This was sent from my Mac Mini, made in China, sitting on a desk made in China, connected to the NBN through a Wi-Fi gateway made in China, typed from my Logitech keyboard, made in China, while I sit in an office chair made in China, looking at a Samsung monitor made in, checks notes, Vietnam. At some point the argument has to get more precise than “China bad.” If the concern is connected vehicles, telemetry, firmware access, data storage, or fleet security for MPs, then make that argument properly and apply it consistently across all networked devices. But pretending Chinese EVs are uniquely suspicious while half the modern office supply chain is already Chinese-made is not analysis. My iPhone (made in China) is connected to my Apple Auto - driving me around tracking me on a GPS map, with a microphone that works, and the Head Unit (made in China) Where does it end?
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WTF-UCantBSerious (@Whoyacallin) reported@SkyNewsAust Can someone in your office ask Bolt to stop being soooooooooooo GLIB when he has a guest or is questioning and if he could piss that imbecile Steven Conroy He's a failed Minister with the NBN if I remember and is still an idiot!
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M (@imboudee) reported@ItsMissShorty @osborne_sam @robb_j_m What you said is not controversial. We’re trying to understand what you mean by “wifi” being unnecessary. It’s ambiguous. I think you mean NBN Fixed Wireless. Or perhaps 4G/5G telco service. Or Starlink. Or even connecting to your neighbour’s wifi network. 🤷
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Scarab (@ScarabOfficial) reportedWow... #Starlink have dropped their price to around 1/10th of what it was, to try to attract customers in Australia, who are mainly, of course, on the #NBN. And for the first four months it's even cheaper than that, during their current promotion. Just a shame it's so slow.
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Milan 🇦🇺🇷🇸 (@inter_miki) reported@designerontheru @AvidCommentator That's because the prices for 500 is the same as 100 which is a big problem because the ISP makes hardly nothing from your $95 to begin with. Maybe $5 as they take all the risk and NBN makes all the money
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Josh (@JoshJPD9) reported@NBN_Australia whats up with the all day outage in 2138 NSW??? All bloody day it's been out. Fix it ASAP PLEASE!
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Jay Jay (@JayJay1094727) reported@eevblog Seems like NBN is pushing down stream providers to jump off 5G to NBN. Which sucks because it’s stifling competition and providing a worse service at a more expensive price
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Antking66 (@Antking1966) reported@robb_j_m Not only that the NBN unbelievably has never made a profit
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Aus throttle (@austhrottle) reportedI usually hate most government spending, but sometimes they get things right. The inland rail was a good project. Cancelling the inland rail is a terrible decision. It is just as important as the NBN, and in this case there isn’t a foreseeable technology that will replace it in 10 years time. Rail is insanely energy and labor efficient compared to trucks. Trucks should only be used for end of journey in a well optimised system.
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Cdbrown (@BrowntownBrew) reported@WaveTheoryUK @robb_j_m Hopefully your area will be enabled for the free fibre upgrade and you'll actually get the proper nbn rather than the crap LNP rolled out.
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Max (@diss_presso) reported@BrowntownBrew @robb_j_m Most of our national capital Canberra is on <100mbps whilst literal 3rd world **** hole islands, without NBN or paved roads, get triple that. Anyone who actually believes in the NBN is as brainwashed as a Putin supporter. Starlink has made the NBN largely redundant for non gaming purposes, and the 5G network is already 3 times faster and both cost taxpayers exactly $0.00. Rudd should go down in history as the king of morons.
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🦞🐀🍩🗣🙏🏻👣💧nunthewizer (@nunthewizer53) reportedWell knock me down after neo con mixed donor I mean mixed technology NBN who could have predicted it.
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Alexandra Online 💅 (@AlexandraOn1ine) reportedSTILL NO WIFI T-T I called my provider and their solution was.... wait for the nbn to do their thing 🥹
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GeneralChat |🍍🍌| Charity Donothon 29th-7th (@General_Ch4t) reportedOK to explain the reason for missing my own Anniversary stream... basically there was a brief blackout here caused by a transformer blowing and it fried the NBN, so until a technician can come around on Tuesday I have no internet beyond my phone... I will try to make fir it somehow
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anthony, underclass prole cat, edwards (@anthony45052793) reported@LooksDodgy @robb_j_m was on nbn fixed wireless, got tired of the outages and billing issues with my ISP, shifted to starlink. faster, far less outages and almost identical price. as a bonus starlink bills once per month, former isp billed every 28 days. that's nearly $100 a year less.
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Tony Hughes (@ArealHughes) reported@AlanBixter Our communications infrastructure system is not good enough. After the Turnbull NBN debacle and massive cost blowouts we still have inferior IT infrastructure. My internet is slow but works OK, however ph reception is woeful and I'm 40'ks from the coast of seventh largest city.