NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)
• TV (0%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Adelaide, Sydney, Melbourne, Perth, Brisbane, Kincumber, Ballarat, Rosalie Plains, Hobart, Arumpo, Townsville, Wollongong, Dubbo, Croydon, and Long Forest.

City	Problem Type	Report Time
Brisbane	Internet	4 minutes ago
Adelaide	E-mail	1 hour ago
Adelaide	Internet	5 hours ago
Sydney	Internet	6 hours ago
Melbourne	Internet	6 hours ago
Sydney	Internet	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AussiEx.au (@aussiExau) reported 12 minutes ago

  @Kgeeme @MRobertsQLD Totally agree, mate. That Hydro monstrosity and the FTTN NBN were a real waste - billions down the drain and we’re still stuck with rubbish speeds. How’s it been affecting you where you are?

• 
  DBMG 🇦🇺 (@dbmgreen) reported 14 minutes ago

  @Peter_Fitz I was a Young Lib at UWA. Tea & Fairy Bread with Mal Fraser @ Sir Charles house. Volunteered. I was sliding but NBN was the last straw. AUS needed a statesman we got Abbott. :( Volunteer for an independant now. Unlikely to support libs ever again. If they are around that is.

• 
  JILL (@1Swinging_Voter) reported 14 minutes ago

  WOW. Was that Mike Kaiser perched up next to that Murray Watt snot from #QLDPOL at #ESTIMATES today? WOW still got his snout in the corrupt Labor trough. Remember he was handed that NBN job by Stephen Conroy no application needed. WTF is he doing now on the public **** #CANBERRA

• 
  Connor (@CAweir1993) reported 16 minutes ago

  NBN News getting shafted for Sydney news is not gunna go down well

• 
  Glen (@Petty_Ruxspin) reported 17 minutes ago

  @TRILLBlackLos @Cheamane @elroy__preston Didn’t NBN run down on them on stage at some point. Like these happy rappers were still street nyggas at the end of the day.

• 
  Hardware Unboxed (@HardwareUnboxed) reported 17 minutes ago

  All this talk about personal computing dying and what not, I (Steve) decided to try GeForceNOW (Australia) Ultimate using Wireless NBN, Starlink and 5G. My review is this: It's really bad, f@&ing sucks. Thank you for your time.

• 
  James Boman ⩟ (@JBoman32768) reported 20 minutes ago

  @techAU @BassonBrain @Starlink Its a real testament to how slow and overpriced limited in availability the NBN is.

• 
  Andrew Godman (@Andrew_Godman) reported 21 minutes ago

  @onurcam @tzk1810 Kinda slow compared to fibre. Misses the point that Tony screwed the nbn and ended up spending just as much as a fibre network was going to end up being

• 
  Terry Corby (@TerryCorby57986) reported 22 minutes ago

  @DaveMcG67 @Ausbobsmit @lauren_vasiliou Like Snowy 2 you mean started by LNP at a cost of $2B now estimated at $42B an LNP project or the NBN which cost us $110B more under Abbott& Turnbull for a far inferior service.Neither the right or left r great project managers.

• 
  Stonkin Days (@n0otherwaythere) reported 22 minutes ago

  @Starlink I’m one **** around on price from going over to NBN fixed wireless which has been rolled out in my area since I got Starlink. The chapping and changing is bullshit

• 
  Stuart the Catman (@CatManSturty) reported 23 minutes ago

  @algorithmsayshi Seems to be a common issue with the NBA league pass and NBN providers sadly.

• 
  Mary Mary Quite Contrary🐭 (@biba_nova) reported 29 minutes ago

  @GATESDK We should really switch, we have no problems up at the property with the Starlink, but the NBN here in the city is pathetic, sick of hot spotting off my phone.

• 
  Reid Fowler thepastoraleye (@Rwmfowler) reported 31 minutes ago

  @grok @prx75400417 @Gentleman_Ways Grok may be wrong. The North By Northwest suit was a lighter grey, 3 button, and he never wore a collar pin in NBN.

• 
  Spider Mother Gwen (@GwenMotherS) reported 34 minutes ago

  lines we are tunning in the nbn these days AUSTRALIA SUCKS FOR INTERNET this has taken a big toll on my mental as i am now stressed out about debut having issues and ruining my hard work that i am trying to put into it sorry late message

• 
  Finder (@findercomau) reported 35 minutes ago

  The NBN is phasing out older copper connections starting July next year, and if you don’t switch to full fiber within six months of being notified, your internet will be suspended! 🌐🔌 Check your address eligibility now to ensure you stay connected with faster, more reliable service 🚀 #NBN #internetupgrade #aussietech

• 
  P J Bird 😷 Vaxed 🎶 🌈 🇺🇦 🇯🇴 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PJbird_01) reported 36 minutes ago

  @suzanne2222 Another LNP disaster just like the NBN has cost Aussies billions to fix

• 
  Testflight (@_Testflight_) reported 36 minutes ago

  @Wizardgames15 Oh it's real bad, even just on the coast out of the cities it's still not even fully NBN yet

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 37 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

• 
  Brad (@Bradstr01) reported 39 minutes ago

  @SimonBanksHB “Modelling shows” is doing a lot of heavy lifting. Labor modelling also gave us $275 lower power bills, mining tax revenue, a surplus and NBN timelines that never arrived. Publish the assumptions, not just the headline. Young Australians deserve evidence, not spin.

• 
  stephen humble (@stephenhumble11) reported 40 minutes ago

  @BassonBrain @Starlink Nationalist fools wasting taxpayers money. Imagine if every country wanted their own LEO constellation the performance would be poor it would be expensive and require endless subsidy's like Australia's NBN satellite service.

• 
  AusTubers 🇦🇺 (@AusTubers) reported 41 minutes ago

  (sorry, I couldn't resist taking a jab at @NBN_Australia) (please don't give us another 3 day outage mr nbn man, please)

• 
  Adam Turner (@adamjaytee) reported 46 minutes ago

  @NBN_Australia hey, so no update on an unplanned outage in 5 hours is actually insane, just in case you were wondering. Northcote area.

• 
  Ticcer 🇦🇺🇳🇿🇬🇧🇷🇺 (@Ticcer) reported 48 minutes ago

  @KatyKray73 Weirdly, Rudd's original NBN plan was way better... Fiber to the curb. Turncoat came in and said it was better to have a mix of technologies... as if incompatibility issues between different technologies never existed. It was idiotic! At the time, it was clear to me that he did that because he wanted to claim some of the expected glory of the network for himself, and to snub Labor.

• 
  John Cas (@moresunshine_1) reported 56 minutes ago

  @Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!

• 
  BanjoT (@BanjoT17) reported 58 minutes ago

  Black friends I served with in the military told me to watch out for *******. Being from Idaho I said it was a derogatory term for them wasn’t it? No, ******* are violent, irresponsible, parasites causing all the problems, stay away from them. One of them, Levi, always said NBN, ******* be ******* when there was trouble. I just listed to a couple of black females just as tired as the rest of us but threatening to orhanize against them.

• 
  Paul Barby (@PaulJBarby) reported 59 minutes ago

  @AGLEnergy internet has been down for 14+ hours. HFC NBN, hard-wired setup, two known-working routers tested, cables changed, NBN box reset. Router sends PPPoE PADI but gets no PADO, so this is failing before login/auth. Please stop looping basic Wi-Fi scripts and escalate to NBN

• 
  WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported 1 hour ago

  @loftwah The NBN was deliberately ****** by Abbott for 2 reasons: a) he was ratfucking Turnbull, and b) Murdoch didn't want his HFC coax stranded. Nuclear never has and never will be financially appropriate for Australia.

• 
  lin 🍸 (@heesbeesknees) reported 1 hour ago

  IM CRYING 'THEN WHY IS IT SO SLOW' YOU TELL EM ENHA CALL THE NBN

• 
  Weird Uncle Bob (@julerin8) reported 1 hour ago

  @DavePhippen After 8 calls totalling 12 hours to NBN co and Telstra I found the magic key: Just say "Ombudsman" Service person arrived the next day and a new modem the same week.

• 
  Max (@diss_presso) reported 1 hour ago

  @BrowntownBrew @robb_j_m Most of our national capital Canberra is on <100mbps whilst literal 3rd world **** hole islands, without NBN or paved roads, get triple that. Anyone who actually believes in the NBN is as brainwashed as a Putin supporter. Starlink has made the NBN largely redundant for non gaming purposes, and the 5G network is already 3 times faster and both cost taxpayers exactly $0.00. Rudd should go down in history as the king of morons.