NBN Outage Report

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Melbourne, Sydney, Adelaide, Brisbane, Parramatta, Ashfield, Logan City, Ocean Shores, Perth, Gold Coast, Toormina, Junee, Portarlington, Geelong, and Thirlmere.

City	Problem Type	Report Time
Melbourne	TV	1 hour ago
Sydney	Internet	17 hours ago
Adelaide	Internet	1 day ago
Sydney	Internet	1 day ago
Melbourne	Internet	2 days ago
Sydney	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Noel (@NoelBt) reported 11 seconds ago

  @guardiantech they pulled this **** in australia - they call it the nbn, its all about broadband, all a bout internet, if you want a phone you pay criminally high prices pushing you to have an internet plan, then a phone on top. they called it the future.... yeah...sure... maybe, if was 1921

• 
  DaDa_Muse (@morris_chucky) reported 5 minutes ago

  @TurnbullMalcolm But you did completely **** up the NBN. That's your legacy Malcolm.

• 
  . (@StroppyTits) reported 7 minutes ago

  @NBN_Australia There’s really no reason for any public confidence in the NBN network, inequitable access is just another reason wouldn’t you agree? Expanding and strengthening the 5G network makes more sense, financially, technologically and from a social justice perspective.

• 
  Simon Templar (@vk3xem) reported 7 minutes ago

  My NBN connection has gone down.

• 
  Aaron James (@AaronJa98210060) reported 7 minutes ago

  @TPG_Telecom nbn outage, oak park 3046

• 
  B L E S S I N G (@_Blessing) reported 10 minutes ago

  Anyone else having issues with their @Foxtel NBN lately? Internet connection has been spotty on the v6510 router. @FOXTEL_Help

• 
  Janeway4350 (@Janeway4350) reported 15 minutes ago

  @Aussie_BB Thanks but it turned out to be an issue with nbn side of things

• 
  AJ Steel (@ajsteelofficial) reported 16 minutes ago from Melbourne, Victoria

  Is anyone in #Reservoir having problems with their #optus #nbn connection?

• 
  F*ckity Bye. (@Xe2sM) reported 17 minutes ago

  ht Is it just me or is the NBN getting worse in regards to its reliability? My internet is down yet again at my home address. Getting really fed up but the LNP did f*ck up the rollout in the first place did they not? @NBN_Australia #LNPDisgrace

• 
  Jacko_Aus (@Jacko_Aus) reported 19 minutes ago

  @Optus Any chance you can have your Network Status page reflect what the NBN status page is saying?

• 
  Jan Mitchell (@JanMitc89202406) reported 21 minutes ago

  @RealDMitchell @ObsNewReview Dear Mr Mitchell, I absolutely agree Now I am connected to the NBN if we have a power outage or the system is overloaded my phone goes off as do Mobile phones after 15 mins I moved to an area that has removed Landline connections & replaced with NBN Brilliant for Drs Surgery,Vets

• 
  Ryan Williams (@RyanWil62993886) reported 22 minutes ago

  AlfonceBanese is screeching $20 billion to re-wire the grid, he must spell out what that means, who's land? what happens to the existing infrastructure? Time frame? We must remember labor had another network they had a budget for$ 4.78 b to build NBN so far it is beyond $65 b

• 
  Juliett (@JuliettJuujuu) reported 25 minutes ago

  @Xe2sM @NBN_Australia Mine just went down too!!

• 
  Trevor Roberts Two Jabs👍👍 (@ToWhich) reported 26 minutes ago

  If Turnbull had implemented a decent NBN, Speers wouldn't be having such trouble synchronising his remote interviews.

• 
  Lachie Buszard (@Lachiebuzz) reported 28 minutes ago

  Seriously @NBN_Australia and @Telstra since going across to NBN there is always an excuse for internet being down. “Upgrades” they say! It’s crazy the down time my internet has !

• 
  Go Australia (@CompetitiveAust) reported 28 minutes ago

  @NBN_Australia They are ALL coming from India, you can hear the traffic & tooting horns in the background. Work harder with the Indian Government to shut them down. A lot harder, you have done NOTHING for 10 years to stop them. Wake Up, it’s your reputation stupid. #auspol #nbn @PaulFletcherMP

• 
  Ryan Williams (@RyanWil62993886) reported 31 minutes ago

  Albanese screeching labor has a $20billion budget to re-wire the grid, labor also announced the NBN back then with a budget of $4.78 billion, which was out by a factor of 15. Never listen to what labor says Look at what labor has done!

• 
  Joost call me Andy (@Musing_Dayzed) reported 38 minutes ago

  @Kristov086 I know it's the NBN but there is still the issue of purchasing enough capacity to service customers. Optus don't. I switched from them to Aussie Broadband. Use my own router and never looked back. Not perfect. Nothing is but it's been brilliant by comparison.

• 
  Jacko_Aus (@Jacko_Aus) reported 41 minutes ago

  @NBN_Australia Any updates to the outage in 2060? Saturday 10:30pm was a while ago!

• 
  El Guapo Plethora 🌏 (@OrBVIOUS66) reported 41 minutes ago

  @TurnbullMalcolm @kimworldwide If only you hadn't stuffed up the NBN. You could have been the only LNP member in living memory to have a redeeming quality. Unfortunately while you've said some things I agree with since leaving office I struggle to believe a word you say. Perhaps a heartfelt apology would help.

• 
  Jacko_Aus (@Jacko_Aus) reported 43 minutes ago

  @Optus 4/9 Toongarah Rd, Waverton. NBN says unplanned outage and no further info. Your status page - nothing! The whole street is out

• 
  maggy (@Magmantis1) reported 46 minutes ago

  @NBN_Australia Can I get some clarification if Wandana Heights 3216, will be included in this Upgrade Program to 1GBPS. I can see Highton is. The service is this suburb is almost unusable. No Internet provider can help fix these issues…

• 
  Sarah K. Neilsen (@RunsWithChooks) reported 47 minutes ago

  @NBN_Australia you guys broke our street corner’s node last night during your maintenance, ISP says earliest appt to fix is tomorrow - why are we the ones reporting your faults after maintenance, and why are you not fixing today.

• 
  JS (@stevo_top14) reported 51 minutes ago

  @samanthamaiden @TurnbullMalcolm @andrewprobyn Yeah, Malcolm sooked non stop about people reporting his **** work re: NBN etc

• 
  Amanda C. 🇦🇺🇱🇧 (@Mahdoumi) reported 51 minutes ago

  @Optus We also just had our newly replaced wi-fi nbn box as well as our home phone line disconnect not even 2 weeks since we had someone come and fix it...This is shocking by you people at Optus!

• 
  Rhett Kipps (@kipps) reported 53 minutes ago

  @superloopnet sigh second time today your NBN HFC service in 4152 has had exceptionally high packet loss. Pls escalate to NBN

• 
  . (@StroppyTits) reported 56 minutes ago

  @NBN_Australia Unless I’m reading this incorrectly To access the NBN, my set up costs will be the $300, a standard connection fee (approximately $60-80) before I select a usage plan. Given most homes now come without copper telephone lines this is a concerning equity of access issue.

• 
  PCR 💉💉 (@collaberator) reported 57 minutes ago

  Hey @tanya_plibersek, why isn’t the bungled NBN rollout and cost blow-out an election issue? What did Abbott and Turnbull promise in 2013 and what has transpired? #Auspol

• 
  Geelong Spa Hire (@GeelongSpaHire) reported 57 minutes ago

  @TurnbullMalcolm May help your cause if you explain the half a billion to save the reef scam or the demolition of the NBN. Shameful

• 
  Julie 🌿🦜🦈🐝🐨💦🔥 Blocked by @AlanTudgeMP (@Julieoz836) reported 59 minutes ago

  2. encounter problems. The NBN was a key factor in the decision of Independents Rob Oakeshott &Tony Windsor to support the Gillard government Despite Julia Gillard stating during the election that there would be no carbon tax under the government she led, a carbon tax was