NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (6%)
• E-mail (5%)
• Phone (2%)
• TV (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Sydney, Brisbane, Rosalie Plains, Perth, Adelaide, Campbelltown, Melbourne, Hobart, Mildura, Toowoomba, Dubbo, Warragul, Windermere, Port Stephens, and Long Forest.

City	Problem Type	Report Time
Sydney	Internet	11 hours ago
Brisbane	Internet	13 hours ago
Rosalie Plains	Internet	13 hours ago
Brisbane	Internet	22 hours ago
Perth	Internet	1 day ago
Adelaide	Wi-fi	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brad 🇦🇺 (@Patriot__au) reported 5 minutes ago

  @leftright314 The nbn was dead before it even started. Putting a 1970's tech in the ground in the 2000's was retarded. But now we are going to waste more money trying for peak retard. Putting up a 3rd rate satellite network with a bloke who rockets blow up before launch. Typical labor.

• 
  Difficult Deb Campbell @Samsplace9 (@samsplace9) reported 5 minutes ago

  @Telstra well done. In an unprecedented occurrence after more than 40 years as a customer, Telstra staff - part of the transition team from ADSL to NBN - have, after a series of missteps, done everything single thing they promised to do yesterday. Thank you.

• 
  Cdbrown (@BrowntownBrew) reported 6 minutes ago

  @pigways @Batman2242 What? Fttn was cheap to install but severely limits revenue and has a massive maintenance costs which means it can never make a return on the investment. It's why #nbn convinced LNP to provide additional funding and begin the free upgrade to fttp.

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 8 minutes ago

  @KymRob25112 compared to NBN setup, book installer, wait two weeks, installer fails to show, rebook, wait another two weeks, installer shows up, signal has to be bounced of barn roof, then wait another 4 weeks for NBN co to process it. so two months for nbn vs two hours for starlink.

• 
  Jess 🤍💚 (@matildaismine) reported 8 minutes ago

  @1RogerWoodward @RoguestGypsy @Telstra Dude it's not wide spread for nbn... it's telstras mobile service... only very few are having issues with nbn

• 
  Rakeau (@rakeau) reported 9 minutes ago

  @alexjohnward @ianclarkeAU Separate discussion. The comment targeted NBN specifically. It’s wrong to say that NBN = Bad. It’s not that simple.

• 
  Brian Smith (@sm59589971) reported 15 minutes ago

  @BiteSizedMediaX The Howard Costello government also left a future fund which is something like $240 billion now. Labour are eyeing that off, I wonder if they’ve already broken into it. Rather than just paying into it, they bought out NDIS, Nbn, all these other green BS things.

• 
  pigways (@pigways) reported 15 minutes ago

  @Batman2242 Much worse. Starlink is an infinely better service; higher speeds, low latency. NBN satellite cross subsidy alone is more than a starlink subscription. NBN satellites are EOL, they've contracted Amazon's Kuiper for replacement rather than proven starlink 🤪 They hate Elon

• 
  FML (@jshster) reported 20 minutes ago

  @PieNorthern I haven't had a problem in ages... since we upgraded to NBN high speed. Hate to say it but it might be a tech problem. Although I do get it!

• 
  Wobb & Ro-Ro 🔞 are currently Quack-tastic!! (@WobbandRoRo) reported 24 minutes ago

  Yeah idk wtf is goin on dude. The NBN and/or Vodafone have been having the hugest ****** issues lately.

• 
  Wal (@wally_waldo83) reported 30 minutes ago

  @Batman2242 A big part of our productivity problem is that starting from the 2010's more of our spending now goes to megatech platforms that extract Australian revenue without the old local multiplier. When $100 went to Ford or Holden, a retailer or a local media company, a large portion recycled through local wages, suppliers, property, logistics and tax. Now when $100 goes to a global ad platform, streaming service or cloud provider much more can disappear offshore through IP, reseller fees and related party charges with far less local employment or supplier spend despite the use of infrastructure like NBN and roads. So government keeps importing demand and taxing workers harder to fund services while more private spending leaks offshore to low local footprint platforms. That extraction is not productive for our economy and is increasingly an issue, especially when profits are being offshored and Australian taxpayers are unfairly carrying the burden.

• 
  Thomas (@RedoubtOfThomas) reported 30 minutes ago

  @lowlandsapien Never forget the NBN rollout either.

• 
  Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reported 31 minutes ago

  When my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it

• 
  Werner Kasselman (@wernerk_au) reported 31 minutes ago

  To be fair. The LNP destroyed what we could have had with the NBN. And you’re comparing jellyfish with drongos. These are different solutions for different problems.

• 
  peter rowe (@Prowerock1) reported 33 minutes ago

  @Martywa467 @VoteLewko @Starlink NBN faults are dealt with via the telcos. After four cancelled appointments by NBN after Telstra said it was an NBN issue ( it was), I bought a Telstra 5G router and threw out the NBN box. I would prefer Starlink but it has a congestion charge in our area of $700.

• 
  Ian Clarke (@ianclarkeAU) reported 34 minutes ago

  @DoodyDarren @CovfefeDnUnder Can NBN do this? No, and it never will. Of course wired networks, such as aarpnet are way better for some applications. The fallacy is that NBN is about technology, when it’s about a cross subsidy.

• 
  The Opinionated Veteran (@the_vocal_one) reported 37 minutes ago

  @CovfefeDnUnder @ianclarkeAU All network types have limits on the bandwidth (speed available to users), even wired ones... It's just that for fixed networks like the NBN, those limits are much, MUCH higher.

• 
  WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported 40 minutes ago

  @ianclarkeAU Now explain how Starlink is going to remove the latency of the speed of light to/from LEO and then transmission from ground stations compared to fibre? Max bandwidth Starlink: 310/44mbps (down/up). NBN FTTP: 2Gbps/500Mbps. Wireless/Wifi/Satellite will always be slower.

• 
  Peter Dewar (@PeterD84508) reported 42 minutes ago

  @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

• 
  byron (@byzbateson) reported 48 minutes ago

  @vic_gopies I got Starlink. wtf is NBN

• 
  Cdbrown (@BrowntownBrew) reported 48 minutes ago

  @UrbanHubbard @TheLucidyn @Batman2242 A fibre network was a sound investment. It's the part of the #nbn that's actually profitable. But the libs killed the economics when they tried to reuse the crippled copper. Meanwhile Turnbull was investing in fibre rollouts in Europe

• 
  M H (@Woah2026X) reported 50 minutes ago

  @Starlink @SpaceX If you are in a city or suburb with good NBN or 5G, this is a terrible deal. If you are in a remote rural area with no other options, it's a great service - but you should expect to pay $139/month, not $75, and you must remember to return the dish if you cancel.

• 
  A guy down under (@Fremean) reported 53 minutes ago

  @AngusTaylorMP **** no you guys are just another flavour of Labor. I haven't forgiven you for ******* the NBN or introducing the ekaren position the labour is now using to force censorship and probably digital ID

• 
  Andrea (@1963amh) reported 55 minutes ago

  @SharkaByrne @newscomauHQ I paid extra to keep it at the time, so it would be accessible when nbn goes down. Or so I thought. Not sure what I paid extra for ( possibly another outlet )but it didn’t work, totally useless when it’s down. So much for progress.

• 
  DissentingSkeptic (@DissentingS) reported 55 minutes ago

  Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.

• 
  Cdbrown (@BrowntownBrew) reported 55 minutes ago

  @Batman2242 @JMarshall63666 That's just a stupid old lie. The concept was determined by an independent cost benefit analysis which determined upgrading to fibre provided the best benefit for the cost based on existing and concept tech. Libs destroyed the plan and the economics of the #nbn

• 
  Umai NUTTERS (@Umai_NUTTERS) reported 56 minutes ago

  Was going to shock those who wondered why ive been offline for a month after the last internet issue and go New Financial Year New Stream, but alas the weather decided it was going to flood where the NBN lines run. I can download... just, upload is dreadful so RIP

• 
  Paradoxa (@Paradoxa18) reported 57 minutes ago

  @CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works

• 
  Lev Szeps (@LevSzeps) reported 57 minutes ago

  @strangerous10 We already own the NBN, so why can't emergency services be run directly by the NBN?

• 
  IAN KIRKWOOD (@ianattheherald) reported 1 hour ago

  @strangerous10 @AlanJMitchell_ Yep. And Canberra complaining about the privatised Telstra is like me selling someone a second-hand car and hitching about what the new owners did with it. I’m serious. And we should surely have enough computing power to know now how the sharemarket dabbling went for those “battlers” who bought Telstra shares as encouraged by the privatising PM John Howard. After taxes, accountants, inflation, fees & Telstra’s bad (or deliberate?) policy choices around the National Broadband Network, my guess would be: not that well. And speaking of the NBN, remember the smart nodding and talking heads saying we wouldn’t need this much capacity etc. Be a few archived interviews from that era that will not have aged well. The same equation repeats throughout history. 1. “This is ridiculous” 2. “It has some uses” 3. “We’ve always supported this! What are you talking about.” Progress moves by the death of generations, as much as by technology. My parents hated ATMs. Didn’t trust them. I don’t trust the thing I’m writing this on. Children now will one day look back on such antiquated things as hand-held devices and “wonder how people used something so clumsy”. Etc