NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Melbourne, Perth, Riddell, Brisbane, Adelaide, Old Bar, Canberra, Gold Coast, Maclean, Launceston, Warragul, Long Forest, Loch and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Melbourne |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Dianne Andary
(@andary_dianne) reported
NBN keep on advising my provider that they are working on it and will give an update within 48 hrs. All updates say the same thing and nobody from NBN has been to my property to “work on it” NBN also knew 18 mths ago there was an issue at my address 2/2
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Wandering Cloud
(@WanderingClou13) reported
@8DavezAWeekes @HazRobert I will agree that much is wrong with the NBN. But “nationalising” it will not fix it, as it is already nationalised!
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Markyffekt
(@Markyffekt) reported
@NBN_Australia I am being told i should change providers As i am with Aussie Broadband Should i change ISP Or will i have the same issues?
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
@degtrman @roseannebyrne @davidbewart He's not gutting our NBN....he stuffed it up, blamed Labor.....now spending $bn's to fix it.....including part of Barnaby's Blackmail for zero 😠😡😠.....but it's still, overpriced, underspeed & a useless patchwork of technology....& we're paying for his fck up
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Wandering Cloud
(@WanderingClou13) reported
@8DavezAWeekes @HazRobert Mate. I took issue with your demand to “nationalise” the NBN, which is already nationalised. We agree there are many problems with governance of the NBN. Making it a government department will not fix them. Getting a better government will.
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Statix
(@Statix2469) reported
@NBN_Australia 32mbps Max download isn't good enough. I don't care about why, but no one can offer me anything faster. My old house 2 minutes away remote got 100mbps Max. I live so close to town now but I'm stuck with slow internet and complete drop outs.
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Geepee
(@geepee50) reported
@ScallywagRay It’s truly awful. I can’t stomach more than a few mins. Our NBN went off line for a couple of days and I witnessed some hideous tellie in that time. Unbearable pap.
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Geelong Spa Hire
(@GeelongSpaHire) reported
@PaulFletcherMP Hopefully they can rein in some of your out of control spending and the debt emergency you have caused through rotting and looking after your rich mates, they may make NBN fibre to the home. FYI Your helpers don't actually look that enthused!!
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Sir Dr Rusty o the Isle #RebootAU2022💧💛🖤💔
(@rkd993) reported
So the bribe to the #DickheadNationals is clear. More announcements, billion$ of bribes WHY WERE RURAL & REGIONAL SCREWED OVER FOR THE LAST 9 YEARS ? Only for a an election do they announce they will fix the rural MOBILE and NBN #WakeUpAustralia YOU are being played #AusPol
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John
(@AlwaysSunday32) reported
@davidbewart There was the NBN, the postal survey and I think there was a video about the time Malcolm was so poor he had to answer the door while his butler was out fetching the yacht.
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Dimitri Karanasios
(@DimSimCard) reported
@TPG_Telecom Signed up with an NBN plan but can't access account that you created for me as no first temporary password provided. The forgot password feature doesn't work work either? Need to fix payment settings to get internet working but can't login?
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PTom votes LNP last
(@PTom73) reported
@stevol321 @WazzaGc Wow, are you really are that stupid. I bet you believe - SA blackout was cause by to many renewable. NBN would cost more to install under labor. Good at defence planing Look after seniors in nursing homes. Does a great job during disaster drought, bushfires, covid or floods
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Lana
(@friggenawesome) reported
PSA: For those who have also been having nbn issues, we had the cabling replaced from the house to the street line & it *finally* seems to be stable. Key point was reporting it as a service issue not a connection issue.
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😷Michael Mulhern
(@the_jongleur) reported
@NBN_Australia Yes, please shift the FW Tower at Anangrove Park so that I’ve got line-of-sight to it rather than it shooting 10s of metres above my house, because there’s no way I’m signing up for your ******** satellite service SkyBollocks.
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Marcus Wong
(@aussiewongm) reported
@fixedblock I had the same dilemma when installing conduit for my NBN install - in the end contractor didn't even care, just hooked the cable up to the Telstra rope I'd run through it, and asked if I could help pull it through from inside.
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JohnH
(@jrkhnt) reported
@davidbewart No, the NBN is a disaster, Snowy 2.0 will never deliver, 5.2 billion for armoured vehicles that are too heavy and can't carry out their tasks fully. Turnbull dodged a bullet when Morrison screwed over the French. The subs he ordered were obsolete before they were started.
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Terry
(@trigopop) reported
@TPG_Telecom Why is there an outage on my NBN????
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lynne clarke
(@LizzieClarke00) reported
@DocB__ @NBN_Australia I had some NBN issues which led to having zero connection. They were really quick to fix it.
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ei
(@EstebanInsausti) reported
Medicare PBS NDIS NBN Family Court - not one LNP idea. Their one idea is to lower taxes, meaning killing all those schemes that help all of us by not being able to fund them. LNP are wreckers not builders.
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💧Urban Wronski
(@UrbanWronski) reported
And who could forget or forgive Turnbull's NBN, a slower more expensive, catastrophic blunder by halting a fibre to the premise (FTTP) network rollout in favour of a cheaper multi-technology mix?
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Robert Hazeltine
(@HazRobert) reported
@8DavezAWeekes @WanderingClou13 I remember BS saying he would not fix the mess that LNP made of the NBN.
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Scott Nuthin c/- Antifa Inc.
(@annieljensen) reported
@alexday63 @8DavezAWeekes @BobNew8 ****! I left #NDIS off. #NDIS has been #NBN'd by the Lib/Nats & their merry band of privateers & profiteers.
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Tanno
(@tanno_88) reported
@NBN_Australia Yeah I lost money from not working and not having anyone show up on my property with no warning. My service provided was told by you all day long that no someone WAS COMING yet no one showed up. Explain that to me
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Statix
(@Statix2469) reported
@NBN_Australia I am a customer which was willing to pay to get my household faster speeds. And I'm sure there's plenty of people on low data plans with better connections to the hub. Idc about hub distance. I want a product I can't get. Sooooo
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David Weekes
(@8DavezAWeekes) reported
@WanderingClou13 @HazRobert If you'd like we can go through both acts that set up the NBN to see how they compare to the Public Service Act...?
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Peter Bradford
(@Isometimeswish) reported
Hey @telstra you called yesterday to tell me my very late NBN connection would be made today. Still waiting. Then you told me my backup sim in my modem would be data loaded within 2 hours. Still waiting 7 hours later. A real dearth of service. Should have gone elsewhere #poor
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Markyffekt
(@Markyffekt) reported
Just tried to play games for the 1st time in weeks Played 3 games of splitgate My internet is just too bad to play and enjoy 3 games Thanks @NBN_Australia for the low quality standard my ISP cant seem to raise a ticket for it to be fixed.. Gaming and streaming is truely over!!
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Terry
(@trigopop) reported
@TPG_Telecom Any engineers at work this morning? There is a NBN service outage!!!
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Chris Cox
(@CoxyJindas) reported
Sorry not sorry to the scam caller pretending to be from the NBN claiming my internet has been hacked for the very sweary telling off I gave you. You bring shame to your family you piece of ****.
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@PaulFletcherMP I want to talk with you about my extremely poor internet connection ,a phone that keeps dropping calls. Have raised this with @Optus but to no avail. @NBN_Australia leaves a lot to be desired. My upload/download speeds are a joke. You get back to me and explain why this is so.