NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (78%)
• Wi-fi (12%)
• Total Blackout (5%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Perth, Melbourne, Dubbo, Adelaide, Arumpo, Bundaberg, Taree, Rosalie Plains, Campbelltown, Hobart, and Mildura.

City	Problem Type	Report Time
Brisbane	Internet	9 hours ago
Brisbane	Internet	1 day ago
Brisbane	Internet	1 day ago
Sydney	Wi-fi	1 day ago
Brisbane	Internet	1 day ago
Brisbane	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mick (@MickM_68) reported 6 minutes ago

  @Suburbia3121 I’ve had it for a while now Andy… you won’t be surprised to know the NBN in Romsey is crap! lol Starlink obv not the cheapest but it’s been an absolute game changer for us.

• 
  Steve (@Steve02561496) reported 7 minutes ago

  @KatyKray73 How much climate damage did this morons national NBN network cause?

• 
  Solaris (@AussieSolaris) reported 7 minutes ago

  @GearlessRoe I need internet, I'll go nuts without it. Heh. I miss gaming, waste of time as it was. I need some connection to the outside world, as much as I like/need my solitude. There is one section in this place where I get signal good enough to stream/use the internet well enough. Everywhere else is essentially dead. Miss being able to use the phone in bed, have to hotspot it & put it in one specific spot & use the PC now. See what happens/what I do these coming weeks. If I don't leave here/get kicked out for breaching them, and I can get more dollars in, Starlink will be the way. In theory. Shame though, $85 a month for only 100gb is an oof. My NBN plan with unlimited data at the last place was only $70 a month. Without further dollars/income, cannot afford. Will have to sort something soon. My entire situation right now is *not* sustainable.

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 9 minutes ago

  @STEVEFI14205588 when power and all communications services were out for 6 days after last flood my ISP disconnected my NBN service because i could not go online to pay my bill because the NBN and all mobile service was down. ironic that even when there is no service we still have to pay for it.

• 
  Ky Broome (@KyBroome35) reported 9 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

• 
  VISION 🇦🇺 (@Vision_iii) reported 12 minutes ago

  @Ryantlon @MarkDiStef How can land prices go down? Council contributions are up, electrical infrastructure costs are up, sewer/water infrastructure costs have more than doubled, NBN costs are up. Council/state requirements are significantly more. Cities are landlocked with land become more and more scarce. Impossible for land cost to go down. As to deregulation, what deregulation? They introduced the regulated design process and you now need to get a PCA who asks for a BCA report from a BCA consultant who demands fire penetration reports, fire engineering reports, facade reports, wind reports, waterproofing reports and waste reports. And that’s just BCA. A task that was previously performed by one consultant now needs at least 8.

• 
  Garfield C. Reynolds (@GarfieldR1966) reported 12 minutes ago

  @NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 19 minutes ago

  @NBN_Australia If a service provider says there is an NBN outage but it is not listed in you website what should I do?

• 
  Varun (@VarunVarun1987) reported 21 minutes ago

  @Starlink Hi, I received the Starlink kit today. I thought the installation would be easy, but I found it difficult. I have decided to keep my NBN service instead, so I would like to cancel my Starlink service and return the kit. Please let me know the return process. Thank you.

• 
  Rob Khouri (@Robkhouri) reported 24 minutes ago

  @Devodavo2 @Your_Avg_Punter $500 billion was spent on saving 800000 jobs during Covid. And let's just ignore unfunded NDIS & NBN **** fights.

• 
  EGP Quantitative (@AggressiveQuant) reported 25 minutes ago

  @Noicewon11 @Starlink I used to get that screen regularly before Starlink... Pretty sure Macquarie Park/Marsfield would count as Metro. Only ~3 week sample size, but blows away the horrific NBN service I dropped. Only started on the 100MB service too.

• 
  Michael Timbs (@michael_timbs) reported 25 minutes ago

  ******* perfect. Set up some remote spot instances to distribute some compute. Set up Claude to monitor and tear down when finished. Quick health probe to make sure everything is fine, about to log off for the night and NBN outage hits immediately. Could not be worse timing

• 
  Johnnymoo1969 (@johnnymoo1969) reported 26 minutes ago

  @NBN_Australia @ausgov Too bad you can jam it - Starlink here I come - hope Starlink destroys NBN

• 
  DemocracyIsDead (@STIIBTWTCFMYCGA) reported 27 minutes ago

  @TopherField One of our clients had an existing telstra router just wanted an NBN connection. 2 weeks. $110 per month. I got her to contact starlink. 5 days later delivered and installed. $75 per month. Get your act together telstra. Can't be so slow anymore. There are choices.

• 
  Tas Tudor (@tastudor0173) reported 27 minutes ago

  @BrentHodgson What's more interest in is the land mines left by a government. The education reforms from RGR, NDIS RGR, NBN RGR just 3 that spring to mind. Abbott should have smashed them all up and we would be in a much better place now with cut down versions. That alone over 10 years must be $500bn.

• 
  Millicent Bystander (@trickyidnego) reported 29 minutes ago

  Waiting for nbn person to fix my internet. Has been down for over 2 weeks. Today my provider will take $$$ from my account to pay for internet i haven't been able to access. Capitalism is a beautiful thing BTW other countries fix stuff on the day but hey, oi oi oi oi

• 
  Paul Galea (@VK4PWG) reported 30 minutes ago

  @TopherField I tried for 6 months to get my faulty NBN fixed (FTTN - copper/xdsl for the last 0.9km). NBN blamed the retailer who blamed NBN. I gave up and put in Starlink and have never looked back (4 years ago). NBN dug up the street 2 years ago to install fibre to the premises - I have a pit at the boundary of my property. My property is marked as 'NBN Ready'. Problem is that they never actaully pulled any fibre in the street !! The NBN is a huge scam.

• 
  Bill O’Slarty-Bartfast (@Klaartu) reported 31 minutes ago

  @isaacfloyd13 @johngar45721 And the NBN ****-up was the LNP trying to protect Murdoch.

• 
  Ky Broome (@KyBroome35) reported 33 minutes ago

  NBN is legit useless Says Wifi will be back on at 5:30pm on Tuesday only for it to roll around to 5pm and then its updated to 5:30pm on Wednesday. Get off your hands and fix the problem you created you absolute idiots

• 
  Anthony (@AnthonyPHoran) reported 38 minutes ago

  @jarro56 @isaacfloyd13 The NBN was flawed from the start but it sounds good so it had widespread public support. High speed internet would have been delivered by private sector with some govt support for rural Australia & it would have almost certainly been done quicker & cheaper.

• 
  JMO shut up and just watch sports (@jaymo529) reported 40 minutes ago

  Top five or tied for sixth diehard 2PAC FANS Tie #1 outlawz( napoleon) and Treach from NBN as they are loyal since 3. Myself & @LEFTYWINSAGAIN 4. **** C 5. @305MAYOR As we all either had words protecting pac or got into fights about PAC! Miss you down here

• 
  Phoenix Diamond (@_phoenix_btc) reported 42 minutes ago

  @TopherField I have a conspiratorial hypothesis that may interest you regarding NBN The backbone of the Australian military communications at home was a rotting copper wire network and needed to be replaced, but pitching the Australian public on spending billions on military getting a communications upgrade was a hard sell So instead the two majors went at each other on two different versions of the same dumb idea, fiber to the premises vs fiber to the node Now we have ****** fiber optics speeds because it's being speed capped with software, and ironically NBN is the same old HFC (Hybrid Fiber Coaxial) technology that Foxtel had installed for years 🫠

• 
  David A Walker (@Daveinqld) reported 50 minutes ago

  @philmupp1 She's gone from Duttons 9 mini nuclear reactors to two full size nuclear power stations (not to be built near her house). Keeps coal going beyond Gina's lifespan. They should research Hinckley Point C. And you thought the NBN cost blowout was bad. Multiply that with Aukus.

• 
  Face Palm is the new Face Book (@facepalm8355) reported 51 minutes ago

  @LeeroyLives @AngusTaylorMP So looking at that graph, the trajectory of expanding debt started under rudd and gillard and never went down Sounds about right. Looks to start that trajectory after the nbn started construction.

• 
  LCHF Matt (@LCHF_Matt) reported 56 minutes ago

  @TTAlwaysWins NBN came and told me that it was my network, not the NBN. This is utter BS as the blue DSL light flashing has nothing to do with my network.

• 
  Gregory J O'Flaherty 💧💦 (@schitzoziris) reported 58 minutes ago

  I rearranged my furniture like I said I might. Crashed my NBN doing it and now it will not connect. Spent the last hour on the providers help text… the backup 4G SIM WiFi Connection isn’t working either… the technician is coming later this week … The flat is more cluttered and I should have left it like it was… That filled the day anyway. I needed the exercise… I can’t sleep ..

• 
  Chris (@christ0pherjs) reported 58 minutes ago

  @bftd2025 @respeculator Nbn co needs to hang a for sale sign out the front immediately, is eventually redundant with 100% to be written off

• 
  Gregory Briscoe-Hough (@GBH0100) reported 59 minutes ago

  @samstrades But he did deliver the NBN ( no bloody network) so well too!

• 
  Johnnymoo1969 (@johnnymoo1969) reported 60 minutes ago

  @MadsMelbourne Booked @NBN_Australia on Monday - said they’d be there between 8-12 - took day off and no one turned up - incompetent govt that doesn’t give a **** about people’s time - @Starlink here income - FU NBN

• 
  🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported 1 hour ago

  @RyanJones6980 @Starlink @starlink is only AU$10/month more than NBN plan in my area (regional NSW). It cost me $300 up front to connect to the NBN, and it's been heartache since then. Those in my local area have not reported any issues since connecting several years ago.