NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (7%)
• E-mail (4%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Perth, Brisbane, Sydney, Hobart, Arumpo, Melbourne, Newcastle, Adelaide, Mackay, Kincumber, Ballarat, Rosalie Plains, Townsville, Wollongong, and Dubbo.

City	Problem Type	Report Time
Sydney	Internet	24 seconds ago
Perth	Internet	2 hours ago
Brisbane	Internet	4 hours ago
Sydney	Internet	5 hours ago
Hobart	Internet	18 hours ago
Sydney	Internet	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kathy Mewton (@tatduckum) reported 1 minute ago

  @thatreviewplace @MarkDiStef You were complaining about the budget not helping housing . It is And if you support ON / LNP you have no right to complain about debt / deficit Your side left Oz with over $1 T debt NDS in crisis Snowy blowout Inland rail , $45 B Robodebt NBN blowout $350 B AUKUS

• 
  Snagz (@SnagzOnX) reported 2 minutes ago

  @kr0der Fair call, I’m from Melbourne, I’m a streamer so reliable internet is literally key for me lol… losing $100s each day. It’s been an issue for the last 4 days and they can’t send anyone from NBN out until Monday unfortunately. But they know it is on NBNs side, so that’s a start..

• 
  John Cas (@moresunshine_1) reported 5 minutes ago

  @news_australian He was an idiot. And we are till paying for his stupidity in f-ing up the NBN.

• 
  animal chin (@Jacobage) reported 7 minutes ago

  The place mum & i were in we had wifi & it kept not working so i had @NBN_Australia imstalled, the neighbour complained she had no internet then complained the nbn was supposed to be for both of us but it wasnt. After being removed she told me its ok to stay with her & she didnt>

• 
  WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported 12 minutes ago

  @loftwah The NBN was deliberately ****** by Abbott for 2 reasons: a) he was ratfucking Turnbull, and b) Murdoch didn't want his HFC coax stranded. Nuclear never has and never will be financially appropriate for Australia.

• 
  paullyj57 FMD **** AUST (@paullyj57) reported 14 minutes ago

  @australian Err. NBN IS A TAD BIGGER probably 200 billion down the drain. Turnbull and KRudd and government suck

• 
  Paysker (@payskerapp) reported 15 minutes ago

  @7NewsSydney @grok can you explain how a traditional landline can still call with no power, even though each telephony service is handed off from an NBN NTU, or DSLAM?

• 
  Dr Andrew Meyenn (not MD) (@19yma19) reported 16 minutes ago

  @TimWilsonMP Lets think: ICAC??, No cuts to ABC/SBS, NBN faster cheaper?? You lot are up to ears in it. The broken promise is at best 25% as it only applies to new builds and you can take the old idea too. Get off the BS cigar mate

• 
  Andrew Godman (@Andrew_Godman) reported 22 minutes ago

  @onurcam @tzk1810 Kinda slow compared to fibre. Misses the point that Tony screwed the nbn and ended up spending just as much as a fibre network was going to end up being

• 
  ♡Dama♡ (@damatically) reported 23 minutes ago

  Im liking league of dreamers books oh man...this is bad. I hope they do more free option event tbh but then again their choices is relatively cheaper but still. Law of the Beast is having a free play event and im loving it! I only downloaded LOD for NBN but now hhhh

• 
  Peter Dewar (@PeterD84508) reported 24 minutes ago

  @TheNoisyTrunk @Caitlen2310 @arbsmichael At a time when the network needed to be upgraded to optic fibre Howard sold off Telstra to the people that already owned it. The cost to build the NBN should also be included in Howard's debts .

• 
  Paul Barby (@PaulJBarby) reported 27 minutes ago

  @AGLEnergy internet has been down for 14+ hours. HFC NBN, hard-wired setup, two known-working routers tested, cables changed, NBN box reset. Router sends PPPoE PADI but gets no PADO, so this is failing before login/auth. Please stop looping basic Wi-Fi scripts and escalate to NBN

• 
  Nicolas (@nicomb88) reported 29 minutes ago

  @NBN_Australia internet outage since yesterday and still not resolved. Internet provider has no clue what the issue is nor when it will be fixed. Never received any notifications from nbn. You guys waited until Friday to ruined people's weekend? Good job guys.

• 
  Aussie Christian🇦🇺🕎✝️ (@MAustraliaGA06) reported 34 minutes ago

  @RennickGBR My issue with point 3 is that for the last 2 decades, there hasn’t been one federal project that was delivered on time and on budget, every single infrastructure built blew the budget completely. So it’s just more spending. Snowy hydro, NBN, inland rail, hunter frigate etc

• 
  nigel (@nigel15026948) reported 37 minutes ago

  @news_australian None stuffed NBN. Many farmers still have very little service, look at how much snowy 2 has and is continuing to cost.

• 
  Kathy Mewton (@tatduckum) reported 38 minutes ago

  @Cranky_Old_Guy @aaronsmith I guess the huge debt Libs left , this will help . Explain how would you pay off the $1.2 B debt Libs left On top of that your buddies left $350 B AUKUS NDIS out of control NBN blowout Robodebt debt Snowy blowout $31 B Inland rail blowout I will wait for your solution

• 
  Annoyingly Right (@laughingconser1) reported 39 minutes ago

  @GregMarSci I assume you are referring to those educated under the Gillard national curriculum. Is there any part of government that has not been ****** up by Labor? What is worse is a LNP too cowardly to fix ****-shows like Education, NDIS, NBN, Indigenous affairs.....the list just goes on.

• 
  Hardware Unboxed (@HardwareUnboxed) reported 41 minutes ago

  All this talk about personal computing dying and what not, I (Steve) decided to try GeForceNOW (Australia) Ultimate using Wireless NBN, Starlink and 5G. My review is this: It's really bad, f@&ing sucks. Thank you for your time.

• 
  BanjoT (@BanjoT17) reported 41 minutes ago

  Black friends I served with in the military told me to watch out for *******. Being from Idaho I said it was a derogatory term for them wasn’t it? No, ******* are violent, irresponsible, parasites causing all the problems, stay away from them. One of them, Levi, always said NBN, ******* be ******* when there was trouble. I just listed to a couple of black females just as tired as the rest of us but threatening to orhanize against them.

• 
  Mickamious (@MickamiousG) reported 43 minutes ago

  Was there an issue with the 4G/5G network in Melbourne, Victoria today?? It seems as I got out of the CBD the network improved but within the metropolitan areas there was issues?? @Starlink at home seems to be operating fine - anyone have NBN issues?

• 
  AussiEx.au (@aussiExau) reported 43 minutes ago

  @Kgeeme @MRobertsQLD Totally agree, mate. That Hydro monstrosity and the FTTN NBN were a real waste - billions down the drain and we’re still stuck with rubbish speeds. How’s it been affecting you where you are?

• 
  Brian Loffler - #SeventhGenerationPrinciple (@jazzkat) reported 46 minutes ago

  Terrible service from @NBN_Australia One of their field techs accidentally cut off our whole Strata building with a bad telecommunications patch next to the NBN Node. I told the tech (27hours ago) but they went home without fixing it. A Level 2 escalation has yielded nothing. Gr

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 49 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 53 minutes ago

  @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

• 
  Optus (@Optus) reported 55 minutes ago

  @ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik

• 
  Erick (@Erick0341) reported 56 minutes ago

  @KathleenWinche3 NBN, **** happens when you’re stupid.

• 
  Alan@7th両日 (@BasakaAU) reported 57 minutes ago

  Seems like NBN is back up after it went down yesterday morning, phew

• 
  Michael Millar (@mjmillar_1991) reported 58 minutes ago

  @tzk1810 100% there's some other kind of issue going on. I've been FTTN in a country town before and still able to pull 60 down. But if you really want good internet just drop NBN altogether and go Starlink. $75 100 down and nevwr skips a beat.

• 
  Jen Dudley-Nicholson (@jendudley) reported 59 minutes ago

  Four days with no NBN. We were promised a fix today but the 4G network fell over from overuse instead. Thinking about investing in puppets and more paper books.

• 
  Rob White (@RobWhiteEsp) reported 59 minutes ago

  @RennickGBR @RobbieBarwick How much Starlink get because the NBN sucks *****?