NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (5%)
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TV (2%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Perth, Melbourne, Brisbane, Adelaide, Stoney Creek, Whyalla, Foster, Hobart, Mount Compass, Canberra, Shepparton, Devonport, Gawler and Eden.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Perth |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Citizen | Therapy
(@CitizenTherapy) reported
@jgrogan222 Stop using the internet. Stop paying bills online. See what the government and NGO's do then. the NBN would have been a waste of time then, wouldn't it? A bonus is that the public would most probably be more healthy also. The country would shut down. Power to the people.
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nyyyko - anti-communofascist
(@nyyyko_neeko) reported
@Suzierizzo1 Of course you can, but should you. Australia ran this exercise nationwide. Terrible speeds and connectivity. Of course it all had to be done so the NBN project took more than twice as long and triple the cost.
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ASX Market Sensitive Announcements
(@ASXMktSensitive) reported
SERVICE STREAM LIMITED ( $SSM $SSM.ax ) has released " SSM awarded further nbn fibre upgrade works in the ACT " on Fri 11 Jul at 9:14 am AEST #Technology
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Robert Keith
(@rl_keith) reported
@CaraMia200 NBN = Nowhere Bloody Near. A big part of the problem is the bottleneck between Australia and the rest of the world. It's by design thanks to Murdoch and his ilk.
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Michael
(@Doggiesman) reported
@CaraMia200 I will never forget Turnball saying we only need 25 Mbps - stuffed the entire NBN and we are still paying for their stupid mistakes
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Anthony Widdowson 🐦
(@skyfire747) reported
Thinking wether our @iiNet router needs replacing. We have the TGiiNet-1, (I think) and it is slow to get going if we ever have to turn it off and back on. Seems we have had it for 19 years and 9 months. Just wish I knew when the NBN upgrade was going to happen, still on fttn.
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D.A. O’Connot
(@ConnotD621) reported
@Bk_for45 And this is how it’s handed down from generation to generation. Entitlement 101. NBN.
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Barry Mulligan
(@BazzaCC) reported
@patrickrm Back in the day you could just ring up..... but with the NBN everything goes down
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Wilma Domjan
(@wilma_domjan) reported
@AntBA013 @DavidPocock Remember the great NBN FIX? When it was finished - to late, we had wireless and Star link! But now ALP are going to improve NBN.
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humper
(@GrumparseJeremy) reported
@agentsmart Malcolm did his best American and spread the wealth to his mates and socialised a slow nbn. That the nbn charges more. Then slows it down further.
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Shanye
(@shanye227) reported
@kisslandcrush bro what ********, you got the evil nbn box in your house
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Harry Snape
(@HarryFromSyd) reported
@UncleLe30986678 @goodfoodgal The “second” surplus produced an increase in overall debt because your man Chalmers has pushed spending on the NBN and renewables off budget because they are “an asset” on the belief that they will one day produce a profit even though they never have A forecast of 10y of deficits
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Cdbrown
(@BrowntownBrew) reported
@RyanJones6980 @rhysam @Telstra Starlink is great when compared to NBN wireless and copper based connections. It is slow and costly compared to fttp which is what 93% of premises would have had by now if it weren't for Abbott
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Ryan Jones
(@RyanJones6980) reported
@BrowntownBrew @rhysam @Telstra I have 2 family members on NBN and I get 2-3 times the download with comparable upload and unnoticeable latency issues with anything I use it for. It has never failed either.
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Roz💜✨️🌹
(@rozywhitelight) reported
Dear gd. The technicians supposedly working for telstra tearing up the cement for nbn have no evidence of preplanning (theyve knocked out the fttb by another operator so we have no wifi) and the strata wont talk to tenants, only owners so by the time an email trail between all parties happens we get problems. This place is ridiculous & frankly the strata are a nightmare, its reminiscent of city councils charging like wounded bulls for doing nothing & giving people the run around.
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Arnold Krumm
(@ArnoldKrumm) reported
@exetel my NBN service is down and so is you online chat. How am I meant to contact you for support?
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Maximation Max
(@maximationmax) reported
@rhysam @Telstra Change to Optus call centres are no better but the fibre NBN seems to work. Buy your own wifi router and plug it directly into the port on the fibre modem. Problem solved
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My2Cents
(@AshfordAu) reported
@Only_TheShadow @Ausbobsmit I’ve never known a farm worker to have so much time on their hands as to sit on social media as much as this Packsaddle Pirate. I don’t even believe they have NBN there yet!
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JD
(@Jdf66614John) reported
@SkyNewsAust Bullshit, it was a problem 15 years ago, and it’s been both governments, who was it that set up the sale our gas resources, forgot have we, Y2K should have been the time nuclear power was to be initiated. Both were incompetent with our NBN
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Sam
(@k311126) reported
@solo_dio_ 💯 I never signed up for the NBN when it first became available in my area.
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Nick Tartaris
(@NickTartaris) reported
@solo_dio_ I only hear from them when my monthly top up goes through or if there are any scheduled NBN outages. Apart from that, I never have to deal with them, which if you've ever come from the big 3 ISPs, is a godsend! September speed bumps will be interesting to see, price wise.
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GJ
(@_gauravjoshi) reported
@superloopau Frustrated with 8 dropouts this week alone since joining Superloop 2 weeks ago. 😤 I had similar issues last week, and I'm constantly restarting my router. There's no accountability, and everything is blamed on the NBN. Anyone else facing this? #SuperloopStruggles
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Ron Harvey
(@RonHarvey5) reported
@KatyKray73 Inept yes! An embarrassment yes!...but from my memory the PM who did the most damage was Gough Whitlam. He set the globalism ball rolling with the Lima Agreement. Rudd/Gillard/Rudd set the tone for gross overspending with the GFC "stimulus packages", roof insulation, NBN & NDIS.
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Rosie @ Thriller Bark 🌸 SKULL JOKE 💀
(@BTSButterfly21) reported
If you're so damn convinced the mobile network and the NBN are the same thing, *father*, why don't YOU talk to Telstra about it instead of making the women in your life do everything for you?
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steven
(@nesjws) reported
@Telstra why is my NBN internet not working today? super slow and drops out all the time. started at 3am and still going. i restarted my modem and checked for outages. please help!
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Paul Turner
(@PaulHBar) reported
Man look, I still bump “Craziest” flying down PCH/Malibu ! I remember sneaking into a f’n firehouse in PG County MD to see NBN perform and they rocked the joint “OPP”. Teach is a damn beast! I remember being on Peachtree dressed in all linen banging that D.E.E.P. at Freaknic ! They both dope groups who brought they own thing to the game. OutKast probably a bit more culturally but let’s just celebrate them. Who’s better or worse really don’t matter. “DC N$ggas are the craziest” LOL ✊🏽
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steve
(@steve0445715103) reported
@akafaceUS NBN, never ends.
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Ben Mallie
(@mallie_ben) reported
No NBN in Gungahlin Region, says no NBN outages, fix it @Telstra 🤬
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Paige Renee
(@THEogPRD) reported
@Telstra already have had Telstra out to fix the nbn and now the internet drops out every odd hour how is this possible you just came out less than two weeks ago
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Tall Nupinks
(@TallNupinks) reported
I think there’s really only two options.. at the ISP/NBN level, or it’s implemented by the company, I.e. Google. If it’s the former, that’s bad news, because the scope creep will be really easy for them to change. However, a VPN will bypass your ISP’s servers, so they won’t know what you’re doing. Starlink could also potentially bypass it. If it’s by individual company, a VPN will get around it, however, there’s the issue of whether they have your address or region on file. Your Google account usually has that. X doesn’t.