NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (5%)
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TV (2%)
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Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Brisbane, Adelaide, Melbourne, Perth, Gold Coast, Gawler, Launceston, Hornsby, Stoney Creek, Whyalla, Foster, Hobart, Mount Compass and Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Brisbane |
Internet | |
| Adelaide |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸
(@WhatYouThinkIT1) reported
@Peter_Fitz The issue in the future will be people not needing the grid and "disconnecting". Eventually the grid will be required for properties and will be rolled into rates/land taxes or NBN equivalent.
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Yoav Kaufman 🇮🇱
(@yoavkaufman) reported
@LeanHugeGraves When I made Aliyah 21 years ago, NBN gave a stipend, and then the state of Israel gave some financial help too for a year or so too.
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Jamie Gilcig
(@cwfreenews) reported
@yoavkaufman I tried, but NbN wouldn't help when I was having problems finding a rabbi to sign my papers here in Montreal even though my gf was a Cantor and Grand Uncle was a war hero for the IDF after escaping the camps and fighting with the militia during WWII
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JoeCan64
(@JoeCan64) reported
@Starlink Starlink helped us out enormously, we had no fast internet, Telstra in Australia wouldn't help, we are in a regional town where residents get the NBN but commercial district don't. We connect over 20 devices and 60 staff, can't do that without Starlink.
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Loki
(@dragontec_2023) reported
@SeacretMist @Starlink You kidding me compared to Australia services I’ve had bliss until one incident. If I was on NBN I would’ve clocked up at least 100 and something dollars in tech calls already.
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stirit
(@snapipup) reported
@senatorpennyqld not our problems The bush farmers are so spoilt that they r demanding gov to fund everything NBN in the bush cost $53bils The Nats r demanding $20bils regional slush fund They demand mobile coverage everywhere Whingers
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Dan
(@Dan_AllSports) reported
I've never had nbn drop out more frequently than @DodoAustralia. Puts up the price and proceeds to get worse.
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AusPolCommenter
(@AusCommenter) reported
Australia’s NBN still relies on outdated market logic favoring providers over people, leaving many underserved. Despite broadband’s essential role, consumers face complexity, poor choice, and low empowerment. We must treat internet as a basic right, not a luxury. #AusPol
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Raz
(@AustRepublican) reported
Robodebt was implemented exactly as Shorten had written it. NBN costs blew out because Labor China imposed tariffs because Scumo dared question the origins of Covid. (But Labor cause an over reliance on China since Rudd) Albo held a job summit during a worker shortage that would have driven wages, instead forcing mass migration suppressing wages much more than Libs. You are still falling for Mediscare? How's "you will only need your Medicare card to see the doctor? Both are ****.
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Mickw
(@Mickw747) reported
@russ61 @goodfoodgal ScoMo completely decimated the NBN, turned it into an utter train wreck that continues to screw our country. Now we have this ****** network still being rolled out, we could’ve had fibre to, at least, nodes without being sold out.
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Mike Kennedy
(@MikeKennedy1906) reported
@Telstra @nbn @NBN_Australia NBN emailed to say Telstra equipment so need to report to them. TIO can’t help - says it is a local council issue as pillar is on footpath. Half hour on hold to Telstra who says someone will respond in 3 to 5 days. Regretting I ever bothered. #auspol
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nia
(@xincatlong) reported
ive gone 5 whole days with no wifi and my property agent goes “cant u go to ur office or uni for wifi” LIKE THAT FIXES THE ISSUE DAWG ITS YOUR FAULT FOR NOT HAVING A GODDAMN NBN CONNECTION
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Gavin Staveley 🇳🇿
(@GavinStaveley) reported
@healy_mike9782 @leggylinky @FranMooMoo It is possible for NBN & cellular service providers to integrate a lot of parental controls (including content firewalling) which is already being done by network security appliances in the corporate world.
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Michele A. Barard
(@mabnola) reported
So the NBN connected to your home but it’s not quite fast enough. Upgrading to a faster speed might be one solution, it’s an ongoing cost & might not fix it. The best way to fix it is to reduce the number of devices using the wifi. What we recommend is extra NBN wall sockets.
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Colin 💉x7 🕯️ #EnoughIsEnough
(@ColinThomas1951) reported
I got a letter from nbn co. They’re spruiking fibre to the home, that thing we could’ve had but for Abbott & Turnbull. They say they’ve identified that my existing connection “is not working as well as we’d like it” Does that mean it’s not fit for purpose? Trade Practices Act?
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michael
(@michael83537389) reported
@LiquidE98 @Aaronsmith333 You mean the labor party killed the locaucar industry. The NBN was already garbage to begin with.
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Andrew Godman
(@Andrew_Godman) reported
@loftwah I did get to watch the nbn tech fuse fibres back once he worked out wtf cable was going where. That was kinda cool
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Tim 🤙
(@Tiim_) reported
@NBN_Australia you've been around for 16 years and still the reliability of the NBN is ****. Who ever is leading this needs to get fired. Constant drop outs. And no it's not my hardware or my premise. You have piss poor infrastructure that should have all been fibre years ago.
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Mike Kennedy
(@MikeKennedy1906) reported
But @Telstra said that if there was further vandalism on the w/end (v. likely given location) and a Telstra customer called about no phone service on Monday, it would be “within policy” for Telstra to pass info on to @NBN. 😜😜
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Conor Oseaghdha 🇦🇺
(@soronoc) reported
I upgraded my internet to a new fancy NBN plan which ended 8 years of unbroken service. I finally got internet after being disconnected since the 9th of July. Without internet my apartment has no communication to the outside world, it's been a blessing and a curse.
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The sceptic tank
(@thehighIQbeast) reported
The NDIS was squarely and solely a Rudd concept. Legislation was introduced under Gillard's government. Just like the shameful waste that is the NBN, the NDIS is a financial grenade delivered by ALP. Check up copperstring project Qld for yet another stupid idea wasting tens of billions
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The Genuine ███
(@genuine_m_) reported
@GrumpyOleDave @Just_Rad "the internet" is not a public service paid for by taxes. It existed long before the farce of the NBN.
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Marty O
(@mowin70) reported
@BevJohnst We had continual dropouts with nbn, they said we could change providers but it was crap infrastructure, so would still be crap. Went to starlink. Very happy. I now have two.
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GAZZA
(@GAZZA56721349) reported
@PatConroy1 .Just like taxpayer funded child care, the Govt has failed to build Guard rails to protect children. Labor just fails, pink batts A fail, NDIS a fail, NBN a fail, They lauch and idea never has the full package developed -
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Keith Ohiggins
(@Betterdazetrump) reported
@CamCooksey1776 Nice News From Jackie! She better Watch Out Calling it NO Bullshit News - Charlie Leduff's Detroit Podcast Trademarked the NBN - The NO Bullshit Network with Red Shovel Studios! I like the Car Vlogs -That's How Viva Frie started Out !!! At least Jackie isn't an Asian Driver !!!
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Nick Wood
(@woodynickp) reported
@NBN_Australia I’ve exhausted all communication strategies with them. All they tell me is that it’s an nbn issue, any quote what ever is currently on your status page verbatim. All my neighbours are not impacted.
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Ilene Dover 🇦🇺 🦖 ♀️💜♀️ 🦕
(@dingo8myhat) reported
@MaBeeAnaDa @halfpint69adel @popdocumentary Hey we get times on the sunshine coast hinterland where internet & phone go down,& no businesses can use eftos. If our tower is out that's phone,tv,NBN we lose. We'd be stuffed if not for cash.
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Daz
(@Daz613883489761) reported
@Indy24121 I have never looked back my nbn was average at best 47Mbps and 17Mbps upload as soon as I connected Starlink it went immediately to 300Mbps and 33Mbps upload now I sit at average 450Mbps and 37Mbps I love it.
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'Sam' The Sage
(@sageultimate) reported
@Optus Big deal 🙄 I got that item free when buying a phone online direct from China. Optus is a failure. After 30 years mobile/cable/nbn I was treated v badly. Never again.
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Craig Johnson
(@Craigjcourela) reported
@JustAcidity @Indy24121 NBN was city only, everyone else got **** satellite or mobile phones hat they called nbn