NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Sydney, Adelaide, Brisbane, Melbourne, Wollongong, Perth, Stanmore, Townsville, Albury, Rosalie Plains, Newcastle, Barrington, Sunshine Coast, Connewarre and Mile Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Adelaide |
Internet | |
| Brisbane |
Internet | |
| Sydney |
Internet | |
| Brisbane |
Internet | |
| Sydney |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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King
(@Ghost201712) reported
@Kate_Nancarrow @TracyWesterman 100% agree there. Useless sub’s, poor NBN, lack of leadership!
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alex䷰stopheles
(@technihilism) reported
"This is a quick reminder that NBNCo planned maintenance in your area will occur between 8:30PM - 5:30AM from 14/06/22 to 15/06/22" oh good, because no one ever uses the internet at night why ******** do i need to lose access so regularly for you do do ****, @NBN_Australia?
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Be The Light
(@Gia144000) reported
@Telstra If only the NBN service was reliable. Five days now with intermittent internet. Not helpful when you are trying to run a business! Can't seem to resolve the issue just keep being told there is an issue with the network. Really? it's 2022 guys!
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Leah Fricke
(@LeahMFricke) reported
@Telstra There is no issue with outlook or iiNet. Telstra NBN has blocked the port.
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mae 🏳️⚧️
(@bunnegrrl) reported
the only alternative is the nbn, which was so slow that our basic 3g connection completely outclassed it, which is an absolute joke considering that this house was built after the nbn and should've had fiber. instead they extended the rotten copper around the block.
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Winters❄⛄
(@CallMeWinters_) reported
@hauntiful Wtf is NBN? No ******* nation?
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Cyntaria
(@Cyntaria_) reported
@NBN_Australia I've been waiting over 6 months for an NBN connection (new development) and you guys told me it was ready for service when it wasn't. There's now a hold put on the connection because you guys botched the fiber installation and I can't wait any longer.
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Australis
(@djr4655) reported
@martydaus @Milliganreports No-one could fix Rudd's disaster. The NBN was was a failure from the start. It was promoted to satisfy Rudd's ego. His pink bats cost lives. 5 G was born under the LNP. which is making the NBN obsolete. Even the new Govt.will abandon the NBN.
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Australis
(@djr4655) reported
@martydaus @Milliganreports How's he going to fix Rudd's NBN which will be obselite shortly. An embarrassment that has wasted millions. Yes even the LNP couldn't resurrect it.
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Ray Wilton 💧
(@raywilton4) reported
“The Coalition spent an additional $12 billion on the National Broadband Network (NBN) compared to the original plan, with little to show for it, while much of Aust still struggles with slow internet connections. Kim Wingerei looks at the options available to the new Labor govt.”
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Joshua Ignition
(@IgnitionJD) reported
After planned outage on Friday @NBN_Australia speed is now 8 Mpbs on a line capable of 100 Mbps. What gives? You touch something that was working fine before and bugger it up. FSAKE #WTF
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Ryan Shinn
(@shinnryanf) reported
So for nearly 7 months since moving, @NBN_Australia has been slow but thought nothing of it. Decided to question @Optus, I’ve been paying $79p/m - they inform me NBN was never activated and the internet has been running off a back up. Should I be paying for this? Apparently so….
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𝕰𝖒𝖒𝖆 / 𝕸𝖔𝖗𝖎 🖤🥀
(@momentous_mori) reported
@rat_emojiTV Nbn has been pretty bad nationwide apparently and keep blaming the ISP’s when (only heard I don’t know factually) it’s supposedly the nbn causing quite a lot of issues :/ hope it can be fixed up soon!
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Lion is back to repairing stuff.
(@jatolion) reported
@onlyapaprmoon Lion is tempted to get an old Ericophone at an auction and hook it up. Should work fine with his NBN modem but may not be able to dial out from it if NBN modems don't support pulse dialing.
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mercy🎸
(@iheartsatellite) reported
I just know the aus live streams are going to be **** for anyone watching because the timezones are horrid and nbn is atrocious
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Manuel Sevilla
(@ManuelPSev) reported
@mypecker009 @YesYesYo13 Dumb and dumber network got it wrong in their caption. They were sentenced not because of NBN-ZTE but because Lozada anomalously awarded 7k hectares of govt land to his brother.
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Giselle
(@Giselle38004549) reported
@PaulFletcherMP 9 years and nothing to show for it other than debt, coverups, rorts, and the decimation of things like the arts and education. Absolute failure to do anything about energy, the NBN, or rising cost of living. Sit down, you absolute disgrace.
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Jackie Katsianas
(@JackieK_) reported
So when you're out of action due to having covid, you get to do some crappy tasks you've put off for weeks. Yesterday was budgeting. Today is trying to fix our Telstra nbn issues. Tomorrow I rest. I hope.
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𝔼𝕝𝕚𝕫𝕒𝕓𝕖𝕥𝕙
(@MissLizzieZiZi) reported
Urgh thanks a lot @telstra home isolating with Covid on a long weekend and there’s been an NBN/Telstra outage since at least 6am Can’t stream anything which really sucks when I’ve got nothing better to do when sick 😷🤧🦠 #telstrasucks #telstraoutage give me back cable #nbn sucks
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MEG 🇺🇦🇱🇧🇸🇾🇦🇫🇮🇳🇾🇪etc…
(@bvst7dxxpk) reported
@ScramblerDJ @AlanBixter Privatise the profits, blame the losses on the employees and take as much taxpayer support as you can get but spend it on “management” salaries and perks not services to the public. Other examples - Telstra, Commonwealth Bank, State Electricity Commission Vic, NBN, Aged Care..
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Crowbar Jones 🐻
(@gomichild) reported
I am probably guilty of a multitude of sins but I will not take responsibility for the nbn network in this country being so slow. #teenagers
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David green
(@Davidgr71407790) reported
@TchhhTchhhh @bphillip21 @QuentinDempster Dumb comment he didn’t wreck nbn he didn’t cut abc Abbott did that and why do you have a problem protecting the GBR?
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Websta
(@Websta_Black) reported
Optus nbn down again. Might have to call for compensation using my TELSTRA mobile data which IS NEVER DOWN.
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TheFamousJojo
(@JMF0927) reported
@tweetmetomcruz PGMA was the proponent for NBN pero pinagbintangan ng corruption with ZTE. (I still believe the big 2 had something to do with it.) NBN could have helped loosen the duopoly’s hold on broadband business by allowing smaller telcos to service areas that they can’t reach.
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endex 7 🍀
(@endexj) reported
@Mixez_ @sskdragon20 yeah NZ has it so good compared to AUS. My internet now is easily 0.1 or even 0.01% that's how bad internet is here. even at my usual speeds before of 100/40 or 250/25 it would still be 0.1% because the "NBN rollout" has taken almost 2 decades and they aren't even 50% done.
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Michel Tasseron
(@micheltasseron) reported
@p_ferragu Yes we are in Australia. Had it now for about 9 months. We don't need it. NBN is great and cheap here, but we got it to support the cause. Works well, some short interruptions. Mainly in bad weather. GO ELON 👍
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Matt
(@thethorpstar) reported
@andy_penn you know those @Telstra adds where customers ring and speak to a @Telstra employee who works here in Australia because they have an NBN issue? Well they are just a load of **** !
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David Trad
(@dtrad) reported
@OtherSideAus @Greens Legitimate question, one which I expect no reasonable answer if you were to get one at all. You see the thing is, they have no plans, just catchy slogans and inexcusable ones, slogans that could have never been implemented in a million years... Fraud policies like the NBN!
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MattyxFF
(@MattyxFF) reported
@BabyHeIIraiser @NBN_Australia @Telstra Hope you get this issue fixed up soon! Nothing more frustrating than something else that you can't control
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Websta
(@Websta_Black) reported
Oh look. Optus nbn is down again. One of the main downsides to living with people who refuse to switch providers.