NBN service status: outage reports and connection issues
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (77%)
- Wi-fi (10%)
- Total Blackout (7%)
- E-mail (4%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Brisbane, Sydney, Perth, Hobart, Arumpo, Melbourne, Newcastle, Adelaide, Mackay, Kincumber, Ballarat, Rosalie Plains, Townsville, Wollongong, and Dubbo.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Total Blackout | 8 hours ago |
|
Sydney
|
Internet | 18 hours ago |
|
Sydney
|
Internet | 2 days ago |
|
Perth
|
Internet | 2 days ago |
|
Brisbane
|
Internet | 2 days ago |
|
Sydney
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Alan@7th両日 (@BasakaAU) reportedSeems like NBN is back up after it went down yesterday morning, phew
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Andrew (@asphotos) reportedYou’re not trying to do remote IT support to the mother in law on their stupidly slow 12/1mbps NBN FTTC plan 4hrs drive away and it keeps dropping you out? Sad! **ARGHHH
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rustikalfox 🌿 (@kaijuergs) reportedwasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀
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Jen Dudley-Nicholson (@jendudley) reportedFour days with no NBN. We were promised a fix today but the 4G network fell over from overuse instead. Thinking about investing in puppets and more paper books.
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Russell Drysdale :#Do Noble Deeds. (@Russputin2) reported@Chriskenny_sky Do they not let current News into the SkyNews cesspit Chris. Do you want us to crowd fund a full Fibre NBN service for you?
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Follower of fascination (@FcukGogle) reported@Ozzytourer The only thing that Labor has done that has worked if fixing the ******* mess they made with the NBN but in typical Labor fashion they want the internet to be censored because of "protecting kids" Well at least there's now an entire generation that'll never vote for the *****.
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Cdbrown (@BrowntownBrew) reported@Marilynrules1 @stevehearne7 @arbsmichael The competition is basically at retail level and thanks to the nbn there's actually been an upgrade to the fixed line network so there's better service. Significant speed improvement and slight price increase.
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Libertarian Party NSW (Liberal Democrats) (@LibertariansNSW) reportedThe Libertarian Party believes in reducing government involvement in the economy. We would Reduce ATO staff by at least half over 5 years because flat tax rates will require less compliance staff, and it is essential to reduce the possibility of the tax system regrowing; similarly, scale back agencies such as the Australian Securities and Investments Commission and Australian Competition and Consumer Commissioner and the laws they administer; and sell government business enterprises, including the NBN, ABC, SBS, and the Future Fund, and use the proceeds to pay down debt. By removing bureaucrats and simplifying tax, we will have a more prosperous country. #smallgovernment #libertarian
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Tone (@T0ne_aus) reported@HardwareUnboxed Have you tried on wired NBN? It's actually not too bad. (Tested Fortnite on iPad with the Xbox thingy that my son was trying)
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David Lee (@Stoxxie) reported@Liberty_Itch @DavidLeyonhjelm This is an incredibly poor editorial on the NBN. A waste of my time in reading it
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Michael Millar (@mjmillar_1991) reported@tzk1810 100% there's some other kind of issue going on. I've been FTTN in a country town before and still able to pull 60 down. But if you really want good internet just drop NBN altogether and go Starlink. $75 100 down and nevwr skips a beat.
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Kurt (@KurtsViews) reportedMy home internet cut out. It must be raining somewhere in Sydney. This NBN Internet is a joke. Everytime it rains even slightly you lose connection.
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Erick (@Erick0341) reported@KathleenWinche3 NBN, **** happens when you’re stupid.
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John the Baptist (@JohntheBapt1ser) reported@ruicharadrius This is the most retarded tweet I’ve ever seen. A) falsely thinks WiFi is “the internet” B) doesn’t realise Aussie mobile coverage is some of the best in the world C) NBN is good now. My guess is your WiFi router is crap or too small for your house
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Never vote LNP. (@LNPvoterfail) reported@derf17k LNP would have destroyed my Super given half a chance. As with NBN, NDIS, the car industry, refineries, environment.... Just **** right off @der17k
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AusTubers 🇦🇺 (@AusTubers) reported(sorry, I couldn't resist taking a jab at @NBN_Australia) (please don't give us another 3 day outage mr nbn man, please)
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Strata Owners Alliance (Australia) (@strataownersaus) reportedThis should NEVER happen. We have written to the federal minister and the NBN objecting to this and to clarify their total expenditure here. This data was all procured directly from the SCA 2026 Conference Sponsorship website page. (7/7)
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James Boman ⩟ (@JBoman32768) reported@techAU @BassonBrain @Starlink Its a real testament to how slow and overpriced limited in availability the NBN is.
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Kayeos (@Kayeos3) reported@Davemcl70700812 @lesstenny You didn't listen during her speach or read any policies. Clearly stated that the country wouldn't be affected. Other systems can easily be put in place. Besides, majority of farmers have satellite internet because they didn't receive broadband or the NBN. **** you lie a lot.
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Paul Barby (@PaulJBarby) reported@AGLEnergy internet has been down for 14+ hours. HFC NBN, hard-wired setup, two known-working routers tested, cables changed, NBN box reset. Router sends PPPoE PADI but gets no PADO, so this is failing before login/auth. Please stop looping basic Wi-Fi scripts and escalate to NBN
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DissentingSkeptic (@DissentingS) reportedAustralia has free fibre internet. Nobody needs high latency satellite garbage in fibre areas. Being inflicted with Kband wireless radiation that could well be CIA subliminal messaging mind control signals like mobile is. Overbuilding NBN fibre should be prevented and ridiculous.
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The Last Dragon (@TLDragon23) reported@DarrylKerrigan3 @thecoastguy Yeah, it's a losers game in Technology esp. for the Government because it is too slow and too far behind the curve They'll spend all this taxpayer money implementing something that will take too long and cost too much, then something else will be created that will blow it out of the water NBN < Starlink anyone?
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quantcumania (@quantcumania) reported@tzk1810 Idiots in the comments flexing their 500mbs not realising that this is FTTN which was a half-assed non solution to the NBN. If we went with the original plan we’d all be on gigabit fibre by now
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purana (@purana) reportedBeen trying for weeks now to get a NBN service (FTTN) connected for my mother. But TPG who she was with, and who she had service moved with just gave her the run around. They said it was provisioned, yet no DSL sync light and trying to get that resolved went in circles.
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paullyj57 FMD **** AUST (@paullyj57) reported@australian Err. NBN IS A TAD BIGGER probably 200 billion down the drain. Turnbull and KRudd and government suck
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Spider Mother Gwen (@GwenMotherS) reportedlines we are tunning in the nbn these days AUSTRALIA SUCKS FOR INTERNET this has taken a big toll on my mental as i am now stressed out about debut having issues and ruining my hard work that i am trying to put into it sorry late message
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lin 🍸 (@heesbeesknees) reportedIM CRYING 'THEN WHY IS IT SO SLOW' YOU TELL EM ENHA CALL THE NBN
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Optus Help (@optus_help) reported@timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan
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John Smith (@smith_johnxxxx) reported@Sauronlordking @VDejan0000 The day that CGT was introduced. That was really the end of Australia as we knew it. Hawke and Keating also introduced HECS and fees for higher degrees. This has evolved into the current absolute nightmare with massive fees and terrible quality education. NBN was another giant Labor **** up.
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John Cas (@moresunshine_1) reported@Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!