NBN service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (77%)
• Wi-fi (10%)
• Total Blackout (6%)
• E-mail (5%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent NBN outage reports came from the following cities: Brisbane, Melbourne, Sydney, Bundaberg, Adelaide, Perth, Taree, Rosalie Plains, Campbelltown, Hobart, Mildura, Toowoomba, Dubbo, Warragul, and Windermere.

City	Problem Type	Report Time
Brisbane	Internet	2 hours ago
Melbourne	Wi-fi	9 hours ago
Melbourne	Internet	9 hours ago
Sydney	Internet	14 hours ago
Brisbane	Phone	23 hours ago
Brisbane	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A guy down under (@Fremean) reported 3 minutes ago

  @AngusTaylorMP **** no you guys are just another flavour of Labor. I haven't forgiven you for ******* the NBN or introducing the ekaren position the labour is now using to force censorship and probably digital ID

• 
  Garfield C. Reynolds (@GarfieldR1966) reported 5 minutes ago

  @NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!

• 
  Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported 5 minutes ago

  @sarlils23 History does not support that claim. Quite the reverse actually. You must be on LNPs' nobbled Copper NBN, because your claims & assertions, all apply to the deposed & disgraced, LNP Crime Org, Junta Puppets.😬👋

• 
  Steve (@Steve02561496) reported 7 minutes ago

  @KatyKray73 How much climate damage did this morons national NBN network cause?

• 
  Brat (@IyBrat) reported 9 minutes ago

  @Batman2242 Idiot without NBN you would not have internet during COVID to jack off

• 
  Funkdoctor (@Docsthename) reported 9 minutes ago

  And my NBN is down again 🤬

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 13 minutes ago

  @showcallcrewing @NBN_Australia I do not know. I use iiNET, they responded well, once i was able to talk to them. I did ask for a refund for the days I have no service. So they promised to fix it within 24 hours. I also made notes, and responded to their feedback email, and summarised my notes.

• 
  T help (@Thelp725428) reported 16 minutes ago

  @AnthonyDonB @Starlink Latency is terrible - it works but if you can get fibre / nbn - stick with that - even Elmo says it can’t compete with cable in cities

• 
  l3oaussie (@l3oaussie) reported 16 minutes ago

  @theheraldsun NBN was Kevin Rubb’s idea to please the unions. Malcolm tried to fix but failed miserably. It is a great example that the government should not be involved in everything. Just leave it to follow a natural course

• 
  Cameron (@Cameronmac67) reported 18 minutes ago

  @TopherField Kevin07 rammed an uncosted NBN idea through with ~$10b funding. Next gov continued despite true costs far higher & timelines half of actual. Downgraded to cut costs so never as promised. Both major parties keep pouring money into bad ideas like this. did someone say NDIS?

• 
  Johnnymoo1969 (@johnnymoo1969) reported 20 minutes ago

  @MadsMelbourne Booked @NBN_Australia on Monday - said they’d be there between 8-12 - took day off and no one turned up - incompetent govt that doesn’t give a **** about people’s time - @Starlink here I come - FU NBN

• 
  Olga Teresa Marr (@OlgaTeresaMarr) reported 22 minutes ago

  @TheUSFeedX Yes I would because it’s a good service. But my service just went from $136 a month to $150 a month, yet the local NBN in Australia is about $85 a month.

• 
  Wil Burston (@wilburston) reported 22 minutes ago

  @OMGTheMess Twice the ALP voted down Howard with forward looking telecoms infrastructure 1. Mid 80’s when universal ISDN connections were proposed, aka digital telephony 2. Early 2000’s national CDMA network covering 99% of the landmass for IOT devices Then we were mandated the NBN…

• 
  Marek Bage. (@MarekBage) reported 23 minutes ago

  @JohnnyLydon I just moved to a new NBN provider. While researching, Canstar, Whistleout and others just gave me the same handful of companies to choose from. After asking AI (both Grok and ChatGPT) I ended up with a huge list of potentials with some real good deals. Comparison sites are ****.

• 
  River Ach (@ach_river84952) reported 23 minutes ago

  @Nirgal451 @cmkusher Let’s check the record: Labor's NBN was full-fiber before the LNP sabotaged it into slow, costly copper. Inland Rail was botched by LNP scope creep, & NDIS white-anted by poor oversight. For economic reform stock with Labor. Vision didn't fail; execution was gutted by the LNP.

• 
  Cdbrown (@BrowntownBrew) reported 24 minutes ago

  @LambDownUnder @TheLucidyn @Batman2242 If you ignore the $30B and 9 years wasted on the failed LNP version. #nbn will be profitable and provide a nice return once all the MTM mess is removed from the network

• 
  אריאל בן אברהם (@AM_IL_CHAI) reported 24 minutes ago

  @HilzFuld @NefeshBNefesh I am a master electrician with open Aliyah application but cannot find job. The paperwork NBN referenced is outdated about ten years! HELP!

• 
  Aimee Maree (@aimee_maree) reported 25 minutes ago

  Downloading apps to buy cheap end equipment to give something’s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.

• 
  Mezmarr (@Mezmarr) reported 28 minutes ago

  @NBN_Australia @NBN_Australia still no internet. Guess I'll just tell my work that you guys will cover the losses incurred by being down.

• 
  Richie_Night Owl (@richardmelb05) reported 36 minutes ago

  Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

• 
  Optus Help (@optus_help) reported 42 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  Junior (@Ilovedaisy66) reported 44 minutes ago

  @TopherField Worst decision I made getting nbn. Nothing but issues since installation. Massive lemon. Stay away.

• 
  Nick Hendrix (@hendrix_uk) reported 46 minutes ago

  @bazzacc2 Including Malcolm Turnbull who changed the specs of the @NBN_Australia from FTTP to FTTN, thus relying on old copper to transmit from the node to the dwelling It slowed down our broadband speeds significantly to save a few dollars How many billions have we lost in productivity?

• 
  Mezmarr (@Mezmarr) reported 46 minutes ago

  @NBN_Australia Working hard! More like hardly working! It's been nearly 24hrs since it went down with no updates, no notice of what's actually wrong. NBN being government funded as well, is so ****!

• 
  Rob Khouri (@Robkhouri) reported 48 minutes ago

  @JEChalmers NDIS NBN record drought, record floods, record fires, record mouse plague, record Asylum seekers, record idiots in previous government. It'll take half a century to repair Rudd/Gillard now Albanese/Chalmers damage to the country!

• 
  Lamill (@LamillLoL) reported 54 minutes ago

  Constant internet drop outs for weeks, network status always says no outage. Currently down and no end in sight. I need answers!! @NBN_Australia

• 
  Neil Cambourne (@Neilsy58) reported 56 minutes ago

  @NBN_Australia hello , we had a scheduled upgrade in our street in Manly Vale yesterday and since the NBN team left none of us have internet access. Your website says unscheduled outage. Not very good service to be honest

• 
  Matte Black (@MattSul96194350) reported 59 minutes ago

  @realRick_AUS I've just been fishing 50km down the vic river in the NT. Starlink had better uninterrupted reception than my NBN at home in the middle of Darwin. The NBN was yet another Labor scam on the taxpayer.

• 
  🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported 1 hour ago

  If our @NBN_Australia is like this for the Australian census night, our family won’t exist as won’t be able to fill in the online forms… will have to drive down the road for mobile coverage. Can we have our old copper to node connection back?

• 
  Greg Aitken (@wildweasel99) reported 1 hour ago

  @WindwardAI Since my gubbermint won't save me, I'd better **** off the NBN and pay double for Starlink.