NBN Outage Report
Why is my NBN service not working?
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If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of NBN reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Will NBN compensate me for the outage?
The recent NBN outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with NBN if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, NBN has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent NBN outage reports came from the following cities: Melbourne, Sydney, Brisbane, Adelaide, Perth, Stanmore, Townsville, Albury, Rosalie Plains, Newcastle, Barrington, Sunshine Coast, Connewarre, Mile Bridge and Upper Freestone.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Sydney |
Total Blackout | |
| Brisbane |
Internet | |
| Melbourne |
Total Blackout | |
| Adelaide |
Internet | |
| Adelaide |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Eden Trezise
(@edostrezise) reported
@DoctorKarl There are some very stupid people on here, commenting about the NBN. $51 BILLION. There is a lot of rot in this country.
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Angela
(@Angela98185784) reported
@narc_free @DoctorKarl Sadly I had to go with Elon. I am on satellite NBN because I live more than 5 minutes from Sydney and it was too slow to run MYOB. Pathetic
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MrSisterHoges THUG veni vidi bibi
(@MrSrHoges) reported
@Shirl83949594 @Smile__Petal After a certain age they tel you to never pass a toilet stop and never trust a cart. I suggest you stay clear of Telstra towers. Don't worry about NBN it's trah.
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Lindi Sekulic-Sayers💧
(@lindi_sayers) reported
@ScottMorrisonMP So you had no qualms paying out over 6 million dollars in bonuses to NBN bosses for delivering absolute crap. Yet you humiliated Christine Holgate in parliament over bonuses worth $20,000 and drove her out of her job. You gutless,spineless coward. #Auspol2023 #FO
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angry as ...
(@shazarnold15) reported
Great to see the lnps NBN fail again ffs. Couls they do anything right? SACK THEM ALL #RobotDebtRC
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Philderbeast
(@ThePhilderbeast) reported
@_Gaffa_ @DoctorKarl and that's not to mention the increased latency by nature of being a satellite service (even if its much better then traditional satellite internet) and the reliability issues of switching between satellites. star link defiantly has a place, buts its not to replace the NBN.
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Milan Prokic🇷🇸🇦🇺
(@TamoDole) reported
@DoctorKarl We had old Foxtel cable with double speed then NBN for less monthly fee. But we have been forced to switch to new service.
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PicklePntz
(@PicklePntz) reported
@DoctorKarl Really....really.... You of all people are asking that? Because the whole NBN **** show was mismanaged and a total rort from the start. Global embarrassment
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Crash-Test Sock-Pup
(@TestPiloteer) reported
@pontifax55 @DoctorKarl "5G" is it? Whoo-hoo! Yeah, I could have listed more of the problems with the NBN, but I didn't wish to be bored by more of your tech-fetish, sensationalising tripe. Thanks for nothing then!
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Laz
(@LaraVacs) reported
Our @NBN_Australia has now been down for 4 days.. unbelievable. @tpg doing nothing to help. Who will compensate us for this loss?
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✨ Šṯäṟṟ ✨
(@starrfked) reported
Hi @optus_help can you please explain why I’m paying $99 a month for a NBN connection that constantly drops out and non existent customer service via your live chat? Interesting that the sales team are available for an immediate response to new potential customers though.
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Cameron Kusher
(@cmkusher) reported
@bumskinsx Yep. Was just on a Zoom at home, my wife as on a separate Zoom and I had to drop off because my NBN was so crap. Happens all the time too.
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Ⓜ️👁🔑 · mikey · マイキー
(@mikeygemmell) reported
@PaulFletcherMP Poor kids. School can be tough enough without dodgy, irrelevant pollies they've never heard of trying to convince them to think the way they think. May your NBN connection be constantly dropping out.
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The Real Steve McGuin
(@McguinThe) reported
@MikeCarlton01 Why is anyone surprised? Labor had the NBN all sorted & ready to roll out. Then along came the LNP & now the NBN is *****. The LNP couldn't organise a root in a brothel with a fist full of fifties. The passion fingers **** everything they touch.
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XY
(@XY21282343) reported
@GrogsGamut Is it gonna be streamed over the NBN, ‘cos there’s some reliability and speed issues
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AL Redy
(@Redy5Al) reported
What on earth is going on? My NBN service has been deliberately weakened. A suspicious cable was located by tradies & connected to my apartment alone. My complaint to the Telecommunications Ombudsman is STILL under review despite waiting 5 months.
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Comrade Weez
(@weezmgk) reported
@WestrnWoodlndr @DoctorKarl NBN is absolutely not obsolete. Abbott & Turnbull's copper based FTTN corruption of the original full fibre FTTP plan is the problem. Starlink is overpriced and doesn't work well in the rain.
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Comrade Weez
(@weezmgk) reported
@bunzinator @DoctorKarl NBN was fine until Abbott & Turnbull took orders from Murdoch to hobble the full fibre plan with copper-to-the-node FTTN to protect Foxtel. FTTN is now being replaced with fibre to fix that problem.
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Aaron Cheater
(@AaronCheater) reported
from
Sydney, State of New South Wales
Ever since I switched to @DodoAustralia NBN watching @Twitch has been really laggy with lots of buffering, even when not doing anything else online. Didn’t have that issue when we were with @superloopau
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James Rendell
(@JamesRendell17) reported
I still think Malcolm Turncoat should be arrested on the spot today for the total failure of the @NBN_Australia and @Telstra Within spitting distance of the towers & every day there are drop outs, no real phone support service & an app that is used as a false advert 4 help!
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Ozesurfer
(@Ozesurfer) reported
Our NBN. I tried it again & received the following Msg: "Your device's connection speed is not currently sufficient to support the functionality of the DAA WebChoices Tool. " That's what happens when TPG sells you their 50Mbps plan, which usually runs about 1.4Mbps IE: RIPPED OFF
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Comrade Weez
(@weezmgk) reported
@ShortFu5e @DoctorKarl Starlink is absolutely not better than NBN. Long ping times due to being satellite service, slow upload, doesn't work well in the rain, about 1/3 more exxy for comparative speed. Starlink is a last resort option
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xxbums
(@bumskinsx) reported
@cmkusher The NBN is so ****, that no-one will ever forget the Turnbull name. Curse it everytime NBN Flakes/go's down again.
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Hanaki 日暮華貴 🦊
(@hanaki_XIV) reported
Good morning, it is Saturday and I wish Australian NBN and all ISPs a very “get your **** together” because I’m sick of this bullshit of unstable connectivity, seriously 🙃
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Netrunner Card Generator
(@NetrunnerGen) reported
The Alderman Grid NBN • Upgrade: Region. X credits As an additional cost to run this server, the runner must take 2 net damage. Limit: 1 region per server.
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Content+Technology for Creators
(@philsandberg) reported
@sbxr @JaneCaro Costs blew out under LNP because approach was half-arsed. Telstra was paid to fix copper network it sold to NBN for $11bn. Ridiculous. FTTP far more future-proof. In a market like Australia, Govt intervention is unavoidable due to ROI. Try using Vodafone outside metro areas ...
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💧 Vacuous the vaccinated.
(@VacuousNess) reported
@iiNet thanks for new modem but -no thanks Just spent fortune moving NBN connection out of child’s bedroom. You offered zero support Then sent us modem which doesn’t need @NBN_Australia line No new modem manual so can’t personalise network name, p’word @acmadotgov #auspol
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Michael Cross
(@Michael90230878) reported
@Tony_Burke No they have voted against massive waste, because labor never gives value being clueless, last effort NBN , etc.
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Entilzha Veni
(@ent1lzh4) reported
@DoctorKarl The stupidity of the NBN creation with CVC bandwidth limitations. RSPs don't buy enough band width. Also there was never enought backhaul in origianal NBN deployment for speeds abouve 100mbps on a 36 fibre split
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Stephen Burns
(@Stephen___Burns) reported
@chuqtas @DoctorKarl Still waiting for you to to name an alternate Aust wide broadband network other than NBN Muskovites think Starlink is this wonderful stand alone technology, it is not. In its current configuration it is just another way for people of connect to the NBN or similar.