NBN Outage Report in Perth, State of Western Australia

@decryption i dont have my gpon gear powered on to show you data from the network side, but if any of that isnt correct, nbn could just turn off the port

@iiNet hi, our nbn is down. Is there an issue?

@NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

I’d like to thank the @NBN_Australia service personnel who decided to “test” my connection, breaking it in the process, and who didn’t think to inform me he was here until *after* he’d started work. Thanks to him, my previously functioning internet connection now isn’t working.

@shibz_1989 @DeadlineDavis @LachlanLachlang @McTez I’m on the NBN 100 and get 93 down and 35 up consistently.

@reece_wagner I’m getting 16 down with ADSL. @NBN_Australia was due here in Feb. It was changed to August 2020. Now back to May 2019.

@NBN_Australia Starlink will solve my problem

@Optus Stop outsourcing Customer services. They are bullshit . I have tried couple of times contacting them but they send one reply after 4-5 minutes and i am really annoyed. I Got My mobile plan , Optus NBN , Optus 5G with you guys from almost 3 years and still something is wrong

@Optus has Worst Customer service in the history of Mobile network. Worst decision i have made. @Optus Your People are slow as your Optus 5G network. I have suffered for 2 years with you guys. Finally changed to @Optus NBN and the Service you guys provide me is Same as always

@Optus The last actual conversation I had with your inept tech support acknowledged there had been 11 drop outs in the prior 24 hours, and that was after NBN techs replaced everything.

@TPG_Telecom Its already been identified as an NBN outage im just wondering when its going to be fixed. Its been over 12 hours.

@NBN_Australia NBN sucks ****

@TPG_Telecom how much longer will the NBN be disconnected in Rydalmere, NSW? It's been off since 11am this morning! Are u going to reimburse me for the extra data I have had to use from mobile hotspotting so i can work. Service has been terrible lately!! Might be time to change

@Ailuj_Nostrebor Hi Julia - we do apologise that you're facing some troubles with your NBN service. So we can look into this further, could you please DM us? Zac

Dear @Optus The insane slowness and unreliability of both phone and NBN serves only to isolate people with disability further. Please fix this soon. #DisabilityTwitter

@TheProselytiser I have the same problem - pretty sure it's woeful NBN here.