NBN Outage in Perth, State of Western Australia

@NBN_Australia Let’s be clear - my provider @iinet knows nothing about what is going on. The fact that there was a service technician at my house was a complete surprise to them. And the technician disconnected me *before* letting me know. Glad I wasn’t doing anything important.

I’d also like to thank the @iiNet support staff out of whom I had to drag every last detail about how the @NBN_Australia fault investigation process would proceed.

I’d like to thank the @NBN_Australia service personnel who decided to “test” my connection, breaking it in the process, and who didn’t think to inform me he was here until *after* he’d started work. Thanks to him, my previously functioning internet connection now isn’t working.

@shibz_1989 @DeadlineDavis @LachlanLachlang @McTez I’m on the NBN 100 and get 93 down and 35 up consistently.

@reece_wagner I’m getting 16 down with ADSL. @NBN_Australia was due here in Feb. It was changed to August 2020. Now back to May 2019.

Hey @NBN_Australia my network is down and my provider is saying it's an nbn issue, but when I check your outages page there's no issue. Is this a thing?

@NBN_Australia are you kidding?!? 10 days for an appointment and then you don’t turn up. Now @telstra is saying you’re on strike and not working. #ThirdWorld

@NBN_Australia Didn't know a company can suck this hard. What a waste of time and money you are. 57 billion dollars for a 56th rate internet service. You Suck!

@NBN_Australia As far as my elderly parents are concerned I AM THE ESSENTIAL SERVICE. If they can't contact me from their home in Melbourne the entire family network of support collapses. I'm aware NBN is a wholesaler and I can't deal directly, but it's not good enough.

@TechAJ3 Hey there, an unplanned incident means something other than scheduled maintenance is currently affecting your service. For example, a third party may have accidentally damaged underground cables or other nbn assets. 1/2

Hey @Optus the broken NBN box keeps clicking. Click click click. Please fix this.

@RalphyHeraldSun @NBN_Australia Throw them in the bin with @Foxtel tech support. Upgrade to IQ4 they said...gotta be kidding.

@sparkyspark4 We're sorry to hear that NBN have delayed the installation of your service. While we cannot control the availability of NBN techs, we're keen to see if we can help. Please send us a DM with your username, email address or phone number and we can go from there -Chris

.@iiNet booked NBN install 2 wks ago for tomorrow, get text today saying won’t be installed until 4 June. Need internet to work from home. Extremely disappointing service!

@NBN_Australia Maybe @PaulFletcherMP can help me here... how can we have an infrastructure provider for comms, fail to COMMUNICATE repeatedly and waste peoples time? For those of us who know the system, using ISPs as a shield is pointless. #NBN #FAIL