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NBN outages and service status in Brisbane, Queensland

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 30, 9:52 AM GMT+10.
  • 75% Internet (75%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4101 , 4102 , 4104 , 4010 , 4169 and 4152 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Total Blackout 15 hours ago
Brisbane Internet 2 days ago
Brisbane Internet 4 days ago
Brisbane Internet 4 days ago
Brisbane Wi-fi 4 days ago
Brisbane Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Found @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again

  • badtastefatboy
    Robert Gunner (@badtastefatboy) reported from Brisbane, Queensland

    @LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.

  • JFelstein
    Jason Felstein (@JFelstein) reported from Brisbane, Queensland

    When will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @TheVinsomniac @NBN_Australia Good work! NBN was only down for half an hour, which was nice. But it sounds as if everything’s broken at your place. Sorry to hear it.

  • cheerscobberta
    Chook Pen (aka moot button)🐓🐓🐓🐓 (@cheerscobberta) reported from Brisbane, Queensland

    @MrKRudd Imagine how much good could of been done with 40 billion write down from the NBN you sold us. Lot of hospitals, schools and work opportunities for first nations there. Still got the napkins?

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Brisbane, Queensland

    @SRC10127084 @SatPaper Morrisons LNP, neglected so much and with the rest like Barnaby created long term damage to government systems and services! Medicare, Infrastrucure , Vehicle, Renewables, Communications eg NBN Mobile networks, defence, what else?

  • 25MMCC
    ema (@25MMCC) reported from Brisbane, Queensland

    @MadFckingWitch We’re the country who believe the GFC never happened, that the ALP stimulus package was worthy of an austerity plan for the last decade and that the ALP NBN was a huge waste of money! Yep- saving lives and eliminating the CV is definitely a leftist ananda.

  • teamallen
    Mark (@teamallen) reported from Brisbane, Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • ProfJennyGamble
    💧Prof. Jenny Gamble (@ProfJennyGamble) reported from Brisbane, Queensland

    NBN. Meant to enhance productivity. Meant to be nation building. Great idea - terrible implementation. Instead we have a second rate system - slow and unreliable #fibretothehome #shameLNP.

  • gb7004
    greg bradley (@gb7004) reported from Brisbane, Queensland

    Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • lukeacl
    Luke™ (@lukeacl) reported from Brisbane, Queensland

    Both home and work internet collapsed this morning at 2am for some reason, weird NBN outage. But because I’m with @Aussie_BB I could easily diagnose connection states, NTD statuses, and perform a port reset on both 1600km away to get them working again without getting out of bed.

  • SJMcCambridge
    Shaun McCambridge (@SJMcCambridge) reported from Brisbane, Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @NBN_Australia any news on outage in Brisbane at New Farm ? No internet since yday afternoon.

  • nasser_tony
    Tony Nasser 🇦🇺 (@nasser_tony) reported from Brisbane, Queensland

    A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.

  • Graeme_Orr
    Graeme Orr (@Graeme_Orr) reported from Brisbane, Queensland

    @Jondoenotmyname Australia Post is a money earner for Commonwealth government (ie not on a ****...) As for NBN well, ours is down for 3 days now and TPG etc just take the money so not sure who to blame more!

  • RuaBrithem
    Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland

    .@NBN_Australia has to be the worst company in Australia. I have an exposed NBN cable in my yard, intermittent phone, and they say and I’ve reported it through my service provider. Get an email saying service provider hasn’t put in an “incident” and they’ve closed case.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • 1Swinging_Voter
    JILL (@1Swinging_Voter) reported

    WOW. Was that Mike Kaiser perched up next to that Murray Watt snot from #QLDPOL at #ESTIMATES today? WOW still got his snout in the corrupt Labor trough. Remember he was handed that NBN job by Stephen Conroy no application needed. WTF is he doing now on the public **** #CANBERRA

  • scrdeclxpse
    Heilagt 🇦🇺 (@scrdeclxpse) reported

    @ruicharadrius Getting my NBN done and paying $99 a month for 62mb internet, just to have one of my overseas mates talk about his internet of 150mb being slow so he switched to gigabit. Absolute ****** travesty, shameful is what it is.

  • pe1chl
    Rob Janssen (@pe1chl) reported

    @eevblog @MichaelSmicqfw Really? I think that was only in the context of your NBN being down for a week... Starlink (or any satellite internet) really isn't useful in a city like Sydney, and when lots of people insist on using it there it will only get more and more expensive. It is for rural areas.

  • nicomb88
    Nicolas (@nicomb88) reported

    @NBN_Australia internet outage since yesterday and still not resolved. Internet provider has no clue what the issue is nor when it will be fixed. Never received any notifications from nbn. You guys waited until Friday to ruined people's weekend? Good job guys.

  • NaanVi0lence
    Naan-violence (@NaanVi0lence) reported

    @murrayf1960 @Ryandally08 That's like asking how many NBN installations were done after only 100 were complete, and then claiming "Ah it's never getting done ever! 44 billion for 100 connections is ridiculous!!" Oh wait, the Libs already did that and cost us billions more with their stupid hybrid NBN. 🤦🏻

  • findercomau
    Finder (@findercomau) reported

    The NBN is phasing out older copper connections starting July next year, and if you don’t switch to full fiber within six months of being notified, your internet will be suspended! 🌐🔌 Check your address eligibility now to ensure you stay connected with faster, more reliable service 🚀 #NBN #internetupgrade #aussietech

  • Borindas_Lament
    Peter Lawson (@Borindas_Lament) reported

    @NBN_Australia Another internet free night because you and Optus won't fix whatever makes our internet drop out regularly. FTTP in 2026 but we'd get better connection in South Sudan.

  • julieburgess623
    Julie Burgess (@julieburgess623) reported

    @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

  • ruhejanaa
    Rayyan Ahmed (@ruhejanaa) reported

    @Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet I’m charged full price with no real offer. As soon as I get time from my busy life, I’ll be switching all my services.

  • MelPalling
    Mel Palling (@MelPalling) reported

    @Telstra When are you getting us a cell tower @Telstra?? This is dangerous! NBN connections are so bad we had to sign up for Opticomm, which until today, was awesome. But an all day outage and I'm working from my car.