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NBN outages and service status in Brisbane, Queensland

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 9, 8:02 PM GMT+10.
  • 79% Internet (79%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)

The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4101 , 4122 , 4169 , 4102 , 4109 and 4053 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.

CityProblem TypeReport Time
Brisbane Wi-fi 6 hours ago
Brisbane Internet 1 day ago
Brisbane Internet 1 day ago
Brisbane Total Blackout 3 days ago
Brisbane Internet 6 days ago
Brisbane Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • shaun_dorney
    Shaun Dorney (@shaun_dorney) reported from Brisbane, Queensland

    @iallikat @Patrick51112869 @MorpheusBeing Their crap NBN is already halfway there 😂😂

  • mr_mouse
    Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland

    @Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    Had no issues with Telstra cable pre-NBN

  • NigelBell19
    💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland

    @ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • heykitarei
    kit (@heykitarei) reported from Brisbane, Queensland

    @lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.

  • fourdarklines
    Aidan Gavin (@fourdarklines) reported from Brisbane, Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • ValleyBrian
    We’re NOT “all in this together” (@ValleyBrian) reported from Brisbane, Queensland

    @VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

  • unclepete_100
    🖐🏻Pete_Bergs (@unclepete_100) reported from Brisbane, Queensland

    @GHCuthbertson @chrispydog @BieglerTom @NBN_Australia 47M down 18 Up , cannot complain...

  • nasser_tony
    Tony Nasser 🇦🇺 (@nasser_tony) reported from Brisbane, Queensland

    A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.

  • jerrybr15619298
    Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland

    @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

  • mikegoldmanlive
    Mike Goldman (@mikegoldmanlive) reported from Brisbane, Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • unixbigot
    Christopher Biggs (@unixbigot) reported from Brisbane, Queensland

    I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • John_Heidemann
    John Heidemann (@John_Heidemann) reported from Brisbane, Queensland

    @steeviepee @ParamountPlusAU Reality is there are a number of factors that may affect performance. I’m on an NBN100 service so enjoy a good connection right from the start. I’m using an Apple TV device connected to a gigabit wired connection to my router and NBN. Everything is stable and no slow links. 1/2

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    @max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

  • damienpbuckley
    Damien Buckley 🇦🇺🇬🇧 (@damienpbuckley) reported from Brisbane, Queensland

    Almost as shocked at this as how **** the NBN turned out to be #notshocked

  • JestaCat
    Paul M (@JestaCat) reported from Brisbane, Queensland

    @Netflixhelps @92_saif @NetflixANZ And ... Definitely NOT using a VPN or proxy, and have not changed any settings anywhere between NBN and couch since last night. Help!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MelieDoyle
    melie doyle (@MelieDoyle) reported

    @TrilogyOfSeven @Starlink Short range wifi from NBN used to be a lot better than satellites… but a 7G booster? What the heck are they pushing that for? When people finally understand, a lot of companies are gonna go bust because they won’t be able to pay out all the claims. Direct to phone satellites, which if done right, can be done on 90 satellites, is better, but nobody is using it well. Regular satellites are unsafe, and don’t work… that’s why they need thousands of satellites. In 2011, hundreds of medical scientists petitioned the UN asking them to halt the roll out of 5G. The original documents, which I read, and are now hard to find, stated that such frequencies disrupt our nervous system, our neurological system, and damage DNA. They shared all the science. They also shared predictions based on what would happen if they moved forward. Many humans have been lost since 2019, as well as birds and insects. Independent studies show how many insects we have lost, not to mention that everyone talks about the fact that there are no bugs on their windshield anymore. Resonant frequencies inflame cells, and fry neural pathways. Insects have a more fragile system, which is why they are dropping first. The UN did pause in 2011, but by 2019, billionaires had paid the UN to state that it was all about the risk of heat burns, and they decided it wasn’t an issue. Since then, the scientists keep petitioning the UN, but the UN is bought and paid for. 😑 they aren’t doing anything to stop it.

  • tonydpoison
    Tony D (@tonydpoison) reported

    @Slackonbothsydz NBN. Treach was a problem.

  • Michael1953_202
    Miles (@Michael1953_202) reported

    @Telstra New NBN, wanted Foxtel, bought Fetch. But Fetch can’t get Foxtel, can’t cancel, no refund no return, throw the Fetch box in the bin, or they said “they would recycle it responsibly”. Now I want some real science, an energy balance not virtue signalling .

  • ezzh_
    Ezzeddine | عزالدين (@ezzh_) reported

    @m1nhaxo That’s nbn for you it’s garbage

  • TeoMorabito
    Teo (@TeoMorabito) reported

    I just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously

  • JTPooly
    JT (@JTPooly) reported

    @bluewavedream Fibre nbn shits all over Starlink. It’s orders of magnitude more bandwidth and better latency for same price to customer. If you don’t understand the different nbn technologies you really should think twice before posting this.

  • DragonxDNA
    DragonDNA 🏍️💥 (@DragonxDNA) reported

    Omg today is already off to a terrible start.. running on 4 hours sleep, feel sick still and my parcel says delivered but its nowhere in sight. And I sat by the door the entire time and didn't see or hear anyone so what the hell?! NBN guy better show up 😤

  • israelsgospelic
    israelsgospelic (@israelsgospelic) reported from Gold Coast, Queensland

    There has been recent tropical cyclone, outage occurred here. I have a occasional internet interference not able to use wifi hope to see wifi improvements at Upper Nerang, for some reason New Street, Nerang Lower Nerang has this NBN Wifi, and Upper Nerang Business precint don't

  • alreadyfurious
    Grinds My Gears (@alreadyfurious) reported

    @Someozbloke @deniseshrivell That's good in your circumstance. But it has been reported by others. I was more addressing why NBN is not a waste. The reason you still hear about it these days having issues is because of LNP screwing it up with a mixed technology approach. FTTP does not have these drawbacks.

  • Brettski_aus
    Brettme (@Brettski_aus) reported

    @mark16pg If it was up to Turnbull, we would have had a working NBN. Lucky we listened to the other ********* and ended up with the **** show we have now.