NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4006, 4000, 4169, 4101, 4103, 4152, 4005 and 4170.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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kit
(@heykitarei) reported
from
Brisbane, State of Queensland
@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Graham Smith
(@GrahamSmith111) reported
from
Brisbane, State of Queensland
I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.
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andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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caskings
(@caskings) reported
from
Brisbane, State of Queensland
Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?
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🇭🇲 Channa K 🇮🇳
(@Channakt) reported
from
Brisbane, State of Queensland
NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.
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Doctor Quim, Medicine Woman
(@Flansq) reported
from
Brisbane, State of Queensland
@sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Christopher Biggs
(@unixbigot) reported
from
Brisbane, State of Queensland
I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.
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Chiloe Cerrafon
(@chiesburger) reported
from
Brisbane, State of Queensland
@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??
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Anthony
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Luke™
(@lukeacl) reported
from
Brisbane, State of Queensland
Both home and work internet collapsed this morning at 2am for some reason, weird NBN outage. But because I’m with @Aussie_BB I could easily diagnose connection states, NTD statuses, and perform a port reset on both 1600km away to get them working again without getting out of bed.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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wawa_skittletits
(@wawaskittletit3) reported
@dr_shorthair @AussieBroadband Oh I’ll go look at their plans. When I was at nbn we all recommended Aussie Broadband because they were better at customer service while getting connected.
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Adrian Oter
(@Daredevil191) reported
Damn my scribd sub cacked out, i had to hock both my consoles so now i cant watch Disney or Amazon unless on my tablet, and my nbn is overdue so i might lose internet, gotta love life on #jobseeker maybe if I was an anti semite Josh might pay attention to me
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Fraser Tweedale
(@hackuador) reported
Had a terrible dream last night about being connected to the NBN.
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Fraser Tweedale
(@hackuador) reported
NBN is the "worst of both worlds": a government-owned monopoly with unreasonable scope, but with good tech; ruined by a later government who instead of adjusting the scope, completely screwed up the tech.
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Fraser Tweedale
(@hackuador) reported
Our street was slated for the worst of the "multi-technology mix": HFC, on *Optus* cables. Thanks, Malcolm. As I understand it, cable is a shared medium (= congestion), plus the Optus cables are so poor/degraded that NBN Co cannot achieve target speeds.
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Kylie - time to move home :(
(@Loeysmob) reported
I am over this ****. I can't even reschedule tomorrows appt that you made without consulting us. What a f-ing joke NBN is.. Supposed to be decent internet & we can't even get internet...& you won't take responsibility for your f-up either. @NBN_Australia @iiNet #NotGoodEnough
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Simon Colwell
(@simon_colwell) reported
@Telstra No, still just ADSL. I received an Information Summary about the plan I signed up for. I spent an hour this morning trying to talk to someone about it with no success at all. I can't be bothered dealing with this any longer so want to cancel the NBN and stay with ADSL.
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Kylie - time to move home :(
(@Loeysmob) reported
@NBN_Australia According to @iiNet I requested for the reschedule, which I didn't. How dare your company reschedule the appointment & say that the customer requested it, a complete lie.
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Moffee
(@itsmoffee) reported
from
Coffs Harbour, State of New South Wales
@Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn
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Shannon Louden
(@1988Louden) reported
For anyone with NBN considering @Telstra, I am presently with them, and since moving to the NBN, Telstra is terrible. I whole-heartedly recommend @AussieBroadband instead. From user reviews, they are superior in EVERY. SINGLE. WAY. I just wish AB had installment plans for router