NBN outages and service status in Brisbane, Queensland
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Full Outage Map
- NBN generated 2 outage signals in the last 24 hours around Brisbane, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 8:00 PM GMT+10.
- Internet (77%)
- Wi-fi (14%)
- Total Blackout (9%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4101 , 4169 , 4102 , 4060 , 4170 and 4119 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 18 hours ago |
|
Brisbane
|
Wi-fi | 21 hours ago |
|
Brisbane
|
Internet | 1 day ago |
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Brisbane
|
Internet | 1 day ago |
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Brisbane
|
Internet | 2 days ago |
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Brisbane
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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🖐🏻Pete_Bergs (@unclepete_100) reported from Brisbane, Queensland@GHCuthbertson @chrispydog @BieglerTom @NBN_Australia 47M down 18 Up , cannot complain...
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David (@singaporedavid1) reported from Brisbane, QueenslandWhy is the NBN so rubbish in Australia. One more outage and I’m cancelling and moving across to Starlink. Australia should just stick to making hamburgers and coffees as anything else is all just to technically difficult. @NBN_Australia @Aussie_BB
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Bradders (@editsmithy) reported from Brisbane, Queensland@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@NickRossTech The market for this? Movies! 3d films has been done but, imagine.. One such movie streamed in all cinemas showing it from a central location. 2 way coms? Not before 2040 and 9G internet. Bandwidth is the issue to overcome with this tech. 1m chats would sink our NBN G5 for movies
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Robert Davis CSM (@RBD926) reported from Brisbane, Queensland@RositaDaz48 What legacy would you chose of YOUR heroes? 1. Chasing non existent WMD. 2. Eating a raw onion 3. An expensive and slow NBN 4. Corrupt liar
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…
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Tokyo (@adibvun) reported from Brisbane, Queensland@NBN_Australia damn man, thought u were suppose to be stable and fast. Cost more but poor connection 😕
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Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, QueenslandFrom $55 down to $19.99 on release, Turnbull’s memoir is depreciating faster than the NBN
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Paul (@ardmorelad) reported from Brisbane, QueenslandI repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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D (@etredoo) reported from Brisbane, Queensland@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Bradders (@editsmithy) reported from Brisbane, QueenslandHow frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland@SteveMolk @VodafoneAU What? I have to check mine. That's dodgy. And now I feel awful because I recommended you to voda NBN didn't I??
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Mark (@teamallen) reported from Brisbane, QueenslandYou’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandBeen working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!
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David Wakeham 💊💩🔬👨🏻💻🏳️🌈 (@wakehamAMR) reported from Brisbane, QueenslandWill be without NBN until at least Monday afternoon 😩 However at least the nice representative, Okmar from my service provider offered 25GB free to my mobile.
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Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, Queensland@YaThinkN Also wondering how much of Scummo’s obsession with having kids at school is abject terror of the population at large learning just how bad the NBN is going to be under load
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Greg McGarvie (@GregMcgarvie) reported from Brisbane, Queensland@SRC10127084 @SatPaper Morrisons LNP, neglected so much and with the rest like Barnaby created long term damage to government systems and services! Medicare, Infrastrucure , Vehicle, Renewables, Communications eg NBN Mobile networks, defence, what else?
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Berry Straw 🍓 (@ddnnddc) reportedACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.
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nbn® Australia (@NBN_Australia) reported@use_insert Hi there, during an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your RSP know. 1/2
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LC ✝️ (@leeves_chou) reportedProof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!
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Therealstevethebeast150 (@Therealsteveth1) reported@7NewsSydney Well, it would help if builders didn’t put the NBN box in the ******* cupboard,
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported@Freddy717263 Of course I knew the power was dead - but only for the NBN. Everything else in the house was working - hence my call. PS - I'm not an electrician, but at least I solved my own problem in the end but wasted 1 hour on the phone to 'tech support'.
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twoshedslegit (@twoshedslegit) reported@xeveriano1 @4mambo My speed went from 40 under the LNP to over 500 under Labor after FREE NBN upgrades. We got free fibre to the premises after the LNP’s ridiculous and stupidly slow fibre to the node
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ph33x (@ph33x_) reported@Matt_Camenzuli @jabattoir13 @JuliaGillard I think she was worse than Turnbull. I must have missed other reasons Turnbull was terrible, but my one thing with him was wasting time and money on the NBN, we're still paying for full fibre rollout house-by-house, made sense to just do the lot once, less driving per-house.
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Doug Hendo (@DougHendo) reported@iluminatibot I worked on the NBN my team was wrecked by the magnetic radiation we all new you cant be near high levels for a hour even. They turned the towers off for my team or it was maximum 10 minutes on the site at a time. The feeling is very very bad. I feel sorry for anyone who lives near high electromagnetic radiation. Another form is a VR very dangerous to children under 12 I've seen the damage a VR can do also 10 min at a time.
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Alexandra Online 💅 (@AlexandraOn1ine) reportedI have read...so much BL... Due to my NBN....still being down..... WHY AUSTRALIA WHY 😭
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Kang Li (@aphacia) reported@NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?