NBN Outage Report in Brisbane, State of Queensland
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4102, 4169, 4101, 4005, 4170 and 4152.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at NBN
NBN is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
||
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@SoloVideoGamer I keep hearing of these NBN issues from hundreds of people. Only ever had 1 issue and that's when we 1st got connected. No upload speed. 😂 Now I get a constant 94/37mbps unless of course someone is downloading lol
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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💧Prof. Jenny Gamble
(@ProfJennyGamble) reported
from
Brisbane, State of Queensland
NBN. Meant to enhance productivity. Meant to be nation building. Great idea - terrible implementation. Instead we have a second rate system - slow and unreliable #fibretothehome #shameLNP.
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia We have no alternative as there is no way to contact you directly even though this is your issue, my provider has been given no updates for 7 days.
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Old Timer
(@OldTime58084241) reported
from
Brisbane, State of Queensland
@CannabisFairy69 @davidbewart @kjon1230 NBN another LNP cluster ****
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Tony Nasser 🇦🇺
(@nasser_tony) reported
from
Brisbane, State of Queensland
A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.
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dc
(@offshoredc) reported
from
Brisbane, State of Queensland
@YaThinkN @BreakfastNews Yes and if you continue a curve it becomes a circle and we end up behind ourselves and backwards. The NBN is a palindrome for a reason. It’s as much backwards as it forwards. At times we have the worst broadband service you could imagine
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
@max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)
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Jason Felstein
(@JFelstein) reported
from
Brisbane, State of Queensland
When will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.
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Mark
(@teamallen) reported
from
Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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Benny Ling
(@bdyling) reported
from
Brisbane, State of Queensland
The good news is, the apartment I purchased off the plan has FTTP. The bad news is, it’s not NBN FTTP, it’s some “LBN Co” FTTP, whom I have never heard of before.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Reberger
(@SharonReberger) reported
@AnnastaciaMP letting you know @Telstra is now using COVID 19 for QLD as an excuse not to action a fault on the NBN service in karalee. (Telling us they will not attend for 14 days after initial appointment was for today & they didn’t show)
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Aussie Broadband
(@Aussie_BB) reported
@tingeling_au @NBN_Australia If you're still experiencing any issues I would reccommend calling the support team on 1300 880 905 to troubleshoot! -Tara
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Mark Skinner
(@MarkSki61330331) reported
@traynor_zac @barriecassidy The Coalition made this deal. If it's so bad, then they are responsible. How many billions wasted? And how many years? The Chinese must be killing themselves laughing. Oh, and if the Yanks trust this mob to honour any deal, then they should google...NBN, Robodebt, vax rollout..
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Aussie Broadband
(@Aussie_BB) reported
@JawdanC @FiendLive We may not have had that info at the time! It's only very rarely we would ever raise a fault to NBN for an appointment if an outage was already listed, as in that case it almost always wouldn't be needed. We don't always have information from NBN super fast. Sorry! -Tara
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ShootingStar
(@GoodremFan) reported
There’s nothing worse than a broken NBN now I have a useless TV that only does free to air #FuckFree2Air #OnlyNeighbours
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Isaac Everall
(@isaac_everall) reported
@Optus Hey, having consistent drop-outs (12:00-2:00pm & 6:30pm-7:00pm) every day for the past couple of months. I’ve spoken to NBN tech support team at least five times and they haven’t been able to resolve the issue or even give me an idea as to why this could be happening.
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MyRepublicAU
(@MyRepublicAU) reported
@calsof Hi, Hi, the outage affecting our NBN customers has already been resolved. Please restart your modem if the issue persists. If you're still experiencing issues, send us a DM. Thanks for your patience. We sincerely apologise for any inconvenience caused. Regards, John
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Chris Snow
(@chrissnow21) reported
Storm-caused Internet outage last Thursday 7.30pm. NBN restored it 11am today. Told no weekend restoration. Does NBN have a plan for emergencies like last Thursday? If not, why not?
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MyRepublicAU
(@MyRepublicAU) reported
@HagrisU Hi, the outage affecting our NBN customers in Cranbourne - VIC has already been resolved. Please restart your modem if the issue persists. Thanks for your patience. We sincerely apologise for any inconvenience caused. Regards, John
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Z_Actual
(@z_actual) reported
@AndrewM69120313 @dave_hand @Peter_Fitz The architect of the NBN disaster Turnbull did the deal and it was a very broken deal, fortunately there were ways out written into the contract. You dont have to blame the French, but our requirements have moved on since then