NBN outages and service status in Brisbane, Queensland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- NBN generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 12, 1:49 PM GMT+10.
- Internet (85%)
- Wi-fi (10%)
- E-mail (3%)
- Total Blackout (3%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4102 , 4101 , 4105 , 4169 , 4207 and 4109 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at NBN
NBN is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Internet | 1 day ago |
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Brisbane
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Internet | 1 day ago |
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Brisbane
|
Internet | 2 days ago |
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Brisbane
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Internet | 3 days ago |
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Brisbane
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Internet | 5 days ago |
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Brisbane
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Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Robert Davis CSM (@RBD926) reported from Brisbane, Queensland@RositaDaz48 What legacy would you chose of YOUR heroes? 1. Chasing non existent WMD. 2. Eating a raw onion 3. An expensive and slow NBN 4. Corrupt liar
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Robert Gunner (@badtastefatboy) reported from Brisbane, Queensland@LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.
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Tony Nasser 🇦🇺 (@nasser_tony) reported from Brisbane, QueenslandA pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.
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James Smart (he/him) (@PoE_fanatic) reported from Brisbane, QueenslandAnother bad weather event, another @NBN_Australia dropout. Oh, and @BelongAU I have put in a support ticket but contacting me during the day might be tough getting hold of me during the day during the week.
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TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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🌈 🎀 𝕜𝕚𝕥𝕒𝕣𝕖𝕚 (@heykitarei) reported from Brisbane, QueenslandMy NBN is down and Vodafone won't pick up 😭. It's ******* Friday, this is not how I wanted to start my weekend.
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Jase Smith (@JaseTheAussie) reported from Brisbane, QueenslandWhy does is my service listed as no outage detected when the fibre up the road has been ripped out between the nodes? @NBN_Australia
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Chiloe Cerrafon (@chiesburger) reported from Brisbane, Queensland@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??
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Pedro Camargo (@pedrocamargo) reported from Brisbane, Queensland@NBN_Australia, I have already accepted that broadband in Australia will be worse than most mid-range developing countries. But do you also have to lie to us on maintenance/issues? Why?
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Shaun McCambridge (@SJMcCambridge) reported from Brisbane, QueenslandCurrently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland@NBN_Australia Service is back up and working but just interested if this kind of damage will affect it in the future but I can’t seem to get a response from @NBN_Australia at all other than to reject any request my provider makes. That is not “as soon as possible”.
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Dwight Walker (@dwightwalker) reported from Brisbane, QueenslandFound @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again
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greg bradley (@gb7004) reported from Brisbane, QueenslandDear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, QueenslandFrom $55 down to $19.99 on release, Turnbull’s memoir is depreciating faster than the NBN
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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ema (@25MMCC) reported from Brisbane, Queensland@MadFckingWitch We’re the country who believe the GFC never happened, that the ALP stimulus package was worthy of an austerity plan for the last decade and that the ALP NBN was a huge waste of money! Yep- saving lives and eliminating the CV is definitely a leftist ananda.
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chewyonyaboot (@Waugh1963) reported from Brisbane, Queensland@MrKRudd And the LNP’s crap NBN was on display for the world. The LNP has turned us into an embarrassing backwater
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Chris Brown (@chrisbrownjade) reported from Brisbane, Queensland@abcnews "Starlink's performance is "significantly better" than NBN Co's satellite service, according to a telecommunications analyst". More like Starlink blows Sky Muster out of the water, and that's with only a small number of total satellites launched so far 😳
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Shaun Dorney (@shaun_dorney) reported from Brisbane, Queensland@iallikat @Patrick51112869 @MorpheusBeing Their crap NBN is already halfway there 😂😂
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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The Jawnz 🇦🇺 🇺🇸 ✝️ (@TheJawnzz) reported@aussi3dutchman @robb_j_m I did. It was in my pocket all along. For an extra $100 per year. I can have 120mb/s anywhere I go. Cancel your NbN. It’s a scam. 👍
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Cdbrown (@BrowntownBrew) reported@DWybar2 @robb_j_m @Optus Change providers. Aussie broadband were great in pin pointing the issue, providing all the info to nbn to prove there was an issue and getting it fixed.
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Terry Corby (@TerryCorby57986) reported@DaveMcG67 @Ausbobsmit @lauren_vasiliou Like Snowy 2 you mean started by LNP at a cost of $2B now estimated at $42B an LNP project or the NBN which cost us $110B more under Abbott& Turnbull for a far inferior service.Neither the right or left r great project managers.
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Wesley Van Der Wit (@aussi3dutchman) reported@TheJawnzz @robb_j_m You were on a **** deal you can get 100mb/s NBN for $500/year. Shop around, look for deals.
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Majyqman (@Majyqman42) reported@larrikinstreak @robb_j_m The ISP pays a significant portion of the price of a service to NBN. I don’t know where you pulled your **** from to think it was free, but perhaps go fling it somewhere else.
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Econo ad absurdam (@econoadabsurdam) reportedWhen the ALP talks up something like the NDIS or the NBN and says that it will help increase productivity, what do you think they mean
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nbn® Australia (@NBN_Australia) reported@Peter_Strachan During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know. 1/2
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J Pipsam (@markdavaus) reported@robb_j_m I'm paying $99 for Gigabit, with NBN just giving me a FTTP upgrade at no extra cost. My parents paid $120 for 7Mbs a decade ago until NBN finally gave them FTTN. Price per speed on the higher end has absolutely come down in price compared to the pre-NBN duopoly.
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daniel (@daniel647543) reported@techAU @robb_j_m It didn't work for everyone. I'm 1.5km by road from my exchange and yet everyone here has ****** wireless NBN, which manages to be both more expensive and slower than Starlink, with somehow higher pings than sending a signal to space and back. Everyone has Starlink here now.
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Lilen (@Lilens) reported@chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me