NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4102, 4121, 4122, 4169 and 4109.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
TV | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Dwight Walker
(@dwightwalker) reported
from
Brisbane, State of Queensland
Just resubmitted job application before @NBN_Australia went down again for no reason. Reset isn't working. Luckily I have 4G Android phone.
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David
(@singaporedavid1) reported
from
Brisbane, State of Queensland
Why is the NBN so rubbish in Australia. One more outage and I’m cancelling and moving across to Starlink. Australia should just stick to making hamburgers and coffees as anything else is all just to technically difficult. @NBN_Australia @Aussie_BB
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Mike Goldman
(@mikegoldmanlive) reported
from
Brisbane, State of Queensland
Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.
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Lissy
(@lissyvz67) reported
from
Brisbane, State of Queensland
Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Dwight Walker
(@dwightwalker) reported
from
Brisbane, State of Queensland
Found @NBN_Australia is down again after 1 day in #Caboolture
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat)
(@RuaBrithem) reported
from
Brisbane, State of Queensland
@NBN_Australia Service is back up and working but just interested if this kind of damage will affect it in the future but I can’t seem to get a response from @NBN_Australia at all other than to reject any request my provider makes. That is not “as soon as possible”.
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat)
(@RuaBrithem) reported
from
Brisbane, State of Queensland
.@NBN_Australia has to be the worst company in Australia. I have an exposed NBN cable in my yard, intermittent phone, and they say and I’ve reported it through my service provider. Get an email saying service provider hasn’t put in an “incident” and they’ve closed case.
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chewyonyaboot
(@Waugh1963) reported
from
Brisbane, State of Queensland
@MrKRudd And the LNP’s crap NBN was on display for the world. The LNP has turned us into an embarrassing backwater
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The Nebula of Cats
(@thenebulaofcats) reported
from
Brisbane, State of Queensland
Looks like no stream tonight because @DodoAustralia can't provide a working internet service despite multiple insurances from their customer service saying my service is "Fine" #nbn #SmallStreamersConnect
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Jon Cartwright
(@badgergloveppt) reported
from
Brisbane, State of Queensland
@SanatanaMishra I never wanted a landline, but for years I had to have one to get ADSL. There were no naked ADSL options in our suburb. Ditched it the moment I got NBN. Only my mother in law and robocalls ever used it tbh.
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Graeme Orr
(@Graeme_Orr) reported
from
Brisbane, State of Queensland
@Jondoenotmyname Australia Post is a money earner for Commonwealth government (ie not on a ****...) As for NBN well, ours is down for 3 days now and TPG etc just take the money so not sure who to blame more!
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat)
(@RuaBrithem) reported
from
Brisbane, State of Queensland
The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Dwight Walker
(@dwightwalker) reported
from
Brisbane, State of Queensland
Found @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again
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John Heidemann
(@John_Heidemann) reported
from
Brisbane, State of Queensland
@steeviepee @ParamountPlusAU Reality is there are a number of factors that may affect performance. I’m on an NBN100 service so enjoy a good connection right from the start. I’m using an Apple TV device connected to a gigabit wired connection to my router and NBN. Everything is stable and no slow links. 1/2
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Chris Brown
(@chrisbrownjade) reported
from
Brisbane, State of Queensland
@abcnews "Starlink's performance is "significantly better" than NBN Co's satellite service, according to a telecommunications analyst". More like Starlink blows Sky Muster out of the water, and that's with only a small number of total satellites launched so far 😳
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Dwight Walker
(@dwightwalker) reported
from
Brisbane, State of Queensland
Unfortunately @NBN_Australia is down again so I have to reschedule appointment to get it fixed via @exetel
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David
(@singaporedavid1) reported
from
Brisbane, State of Queensland
@RoadknightThe Telstra and the NBN will never deliver.
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James Smart (he/him)
(@PoE_fanatic) reported
from
Brisbane, State of Queensland
Another bad weather event, another @NBN_Australia dropout. Oh, and @BelongAU I have put in a support ticket but contacting me during the day might be tough getting hold of me during the day during the week.
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Scotty McDonald
(@Scotty_McDonald) reported
from
Brisbane, State of Queensland
Hey @Aussie_BB, any update on an outage in 4151? Nothing reported on your site or @NBN_Australia
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@BreakfastNews Talking NBN: Pine Creek, NT. Half way Darwin - Katherine August 2021 needed to apply for a Qld entry pass. Not even the local library could open Qld Govt website. If Cessnock is bad, Outback communities are medieval. Cessnock? Election priority? Hunter seat?
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@Minus777) reported
@Telstra The issue is within Telstra. When Telstra staff call us thinking we're NBN Co, and start off by asking what we've done to troubleshoot. I'd say Telstra has issues. Address the issue. #Telstra
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Jupiter Price
(@jupiter3x69) reported
Ok Optus wireless ,4g internet Is 59 a month So? Ok it's portable ok it's a modem that sits on your desk or bookcase With 500 GB a month If NBN goes down you have wireless It works like your mobile phone AVG speed ,20mbs in peak Not great but very usable
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Elton 💉💉💉
(@articulateL) reported
I changed NBN providers from Exetel to Aussie after a support request submitted to Exetel went unanswered for 5 weeks. On asking how their system failed so badly, I was told there was no determinable reason.
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Tracey Coulton
(@TraceyCoulton) reported
@andy_penn @telstra you broke my nbn on the 19th of December and it hasn’t been fixed. Why can’t you fix it. How hopeless is Telstra
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Ruth le Cheminant
(@ruthloadedbrush) reported
@Telstra we had lightning blow our modem. Monday 21/2. NBN out Tuesday 10am. Given incident 17708841. We run a business & nothing from #telstra to tell us what is happening, if modem dispatched, when it will arrive. No communication. @AnnyDruett account holder I’m her partner 🤬
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Tracey Coulton
(@TraceyCoulton) reported
@andy_penn @telstra 2 months without nbn cause Telstra don’t now how to fix - get it fixed. Why should I wait till 5th ofMarch for technician when it’s been broken since 19 Dec
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Lakey Farm
(@RayMondeDeux) reported
We installed starlink 2 days ago. Skymuster still running in the background. My phone reconnected to skymuster nbn, connected but no signal! Ah I won't miss the nbn skymuster when I finally disconnect...
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® ®
(@Bianca_73) reported
Hey @Telstra, your nbn person has 1 min left to arrive and come fix nbn. Took afternoon off and nobody here! Without internet for over a week now! To say I am very unhappy is an understatement
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Peter
(@Minus777) reported
@Telstra An NBN technician is coming out tomorrow because Telstra believe there's connection issues. But we've never reported connection issues. Is that normal? #Telstra
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Master Chief Health Medical Officer Mike-118
(@MikeyR78) reported
@newscomauHQ Oh **** the NBN is about to become unreliable 🙄