NBN outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	6 hours ago
Brisbane	Internet	13 hours ago
Brisbane	E-mail	1 day ago
Brisbane	Internet	2 days ago
Brisbane	Internet	2 days ago
Brisbane	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Craig Acret (@jerrybr15619298) reported 8 minutes ago from Brisbane, Queensland

  @Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...

• 
  Dwight Walker (@dwightwalker) reported 8 minutes ago from Brisbane, Queensland

  Exetel NBN is down again when trying to watch Premier of Queensland announce new Ekka holiday

• 
  Clifford Stewart (@Protenpinner) reported 9 minutes ago from Brisbane, Queensland

  Honest to god NBN in Australia is piss poor for gaming. I shouldn't have to wait till it's midnight and off peak to get a decent connection without my game glitching to bits. Absolute ******* joke. #FIFA23

• 
  Laszlo Heiter (@laciheiter) reported 9 minutes ago from Brisbane, Queensland

  @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

• 
  James Cridland (@JamesCridland) reported 17 minutes ago from Brisbane, Queensland

  @TheVinsomniac @NBN_Australia Good work! NBN was only down for half an hour, which was nice. But it sounds as if everything’s broken at your place. Sorry to hear it.

• 
  D (@etredoo) reported 22 minutes ago from Brisbane, Queensland

  @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

• 
  Tim Blake (@timjohnblake) reported 24 minutes ago from Brisbane, Queensland

  @JessMcDonell OMG I feel like nbn had been so bad lately

• 
  Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported 30 minutes ago from Brisbane, Queensland

  The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

• 
  Robert Davis CSM (@RBD926) reported 35 minutes ago from Brisbane, Queensland

  @RositaDaz48 What legacy would you chose of YOUR heroes? 1. Chasing non existent WMD. 2. Eating a raw onion 3. An expensive and slow NBN 4. Corrupt liar

• 
  Tokyo (@adibvun) reported 35 minutes ago from Brisbane, Queensland

  @NBN_Australia damn man, thought u were suppose to be stable and fast. Cost more but poor connection 😕

• 
  Bradders (@editsmithy) reported 39 minutes ago from Brisbane, Queensland

  @NBN_Australia We have no alternative as there is no way to contact you directly even though this is your issue, my provider has been given no updates for 7 days.

• 
  Graham Smith (@GrahamSmith111) reported 49 minutes ago from Brisbane, Queensland

  I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

• 
  Doctor Quim, Medicine Woman (@Flansq) reported 49 minutes ago from Brisbane, Queensland

  @sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.

• 
  David Kapernick (@birdnoises) reported 51 minutes ago from Brisbane, Queensland

  @NBN_Australia any news on outage in Brisbane at New Farm ? No internet since yday afternoon.

• 
  TAJ PABARI 🇦🇺 (@tajpmahal) reported 53 minutes ago from Brisbane, Queensland

  @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

• 
  Mike Goldman (@mikegoldmanlive) reported 56 minutes ago from Brisbane, Queensland

  Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

• 
  Clifford Stewart (@Protenpinner) reported 57 minutes ago from Brisbane, Queensland

  Cool, yet again got to be psychic to play #FIFA23 on FUT Champs because the servers are **** & NBN is piss poor.

• 
  John Flood (@JohnAFlood) reported 59 minutes ago from Brisbane, Queensland

  A friend of mine who teaches at Griffith has been told her NBN is down for 2 days. Teaching and research up the spout. Of all the idiotic decisions @TurnbullMalcom took, screwing up the deployment of Australia’s internet was one of the biggest. Truly awful

• 
  Dwight Walker (@dwightwalker) reported 59 minutes ago from Brisbane, Queensland

  Found @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again

• 
  The Nebula of Cats (@thenebulaofcats) reported 60 minutes ago from Brisbane, Queensland

  Looks like no stream tonight because @DodoAustralia can't provide a working internet service despite multiple insurances from their customer service saying my service is "Fine" #nbn #SmallStreamersConnect

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spider Mother Gwen (@GwenMotherS) reported 8 minutes ago

  lines we are tunning in the nbn these days AUSTRALIA SUCKS FOR INTERNET this has taken a big toll on my mental as i am now stressed out about debut having issues and ruining my hard work that i am trying to put into it sorry late message

• 
  Matt Henderson (@MattxH) reported 9 minutes ago

  @BanderaBeau @BikoKonstantin1 @AlboMP It doesn’t work because each government is interested in keeping power that the next government wouldn’t implement the next step. Massive changes like this can only get over the line if the solution is obvious & unanimous. Even then one single government can **** things up eg NBN

• 
  dexq (@qexdval) reported 13 minutes ago

  Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

• 
  melb rider (@melbriderx) reported 15 minutes ago

  resorting to personal hotspotting on my mac and iPad cause apparently nbn speeds in suburban melbourne are just that slow atm

• 
  BanjoT (@BanjoT17) reported 15 minutes ago

  Black friends I served with in the military told me to watch out for *******. Being from Idaho I said it was a derogatory term for them wasn’t it? No, ******* are violent, irresponsible, parasites causing all the problems, stay away from them. One of them, Levi, always said NBN, ******* be ******* when there was trouble. I just listed to a couple of black females just as tired as the rest of us but threatening to orhanize against them.

• 
  The Policy Guy (@negativevortex_) reported 16 minutes ago

  @PaulineHansonOz Morning Pauline. The 'du jour' attack on One Nation presently focusses on whether your policies are costed. As you know, this will become a regular feature of all uniparty (LNP will offer this sledge too) media / comms over the next 24 months. It shows the panic levels have escalated. I believe this is your best tactical response (below). 1. Be prepared to openly sully the reputation of the PBO The fact is that this department has costed the NBN, the NDIS and (to a lesser extent) Snowy Hydro. They are continuously wrong, because they are not highly skilled operators in private industry, they're public servants running to Standard Operating Procedure. Let Australians know the PBO is wildly off the mark with most of their projections. So why should One Nation seek this amateur level of analysis? 2. Move the financial analysis and broader discourse to the public forum. Be open, be transparent. Everything that Albanese is not. Aussies will see this and appreciate sincerity of effort and process. Invite critique from high calibre experts like @Adam_Creighton and @DrCameronMurray. Have the project estimations team at Hancock Energy run a ruler over it - they eat Class 2 estimates in their sleep and they'd crunch this work. 3. Empowering Aussies to think through the conundrum. If One Nation aspires to leaning out the public service, to increase quality and production whilst decreasing cost and regulation - most people realise that the public service are not and will never be 'independent' The PBO likes to remind us they are Parliamentary public servants, as distinct from APS. This is a meaningless distinction - they are inept and part of the loathesome Machinery of Government (MOG) that always seems to place Aussies last.

• 
  Rob White (@RobWhiteEsp) reported 16 minutes ago

  @RennickGBR @RobbieBarwick How much Starlink get because the NBN sucks *****?

• 
  Tony Meman (@TonyMemandqvy) reported 16 minutes ago

  @cjoye Sell the NBN? Yeah because when we sold the electricity network, that worked out well for prices. Bringing CGT in line with tax on wages is going to be one of the fairest tax decisions made. Nothing will change otherwise businesses would have left for a tax haven already.

• 
  Mustafa Jones (@mustafa__jones) reported 17 minutes ago

  @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

• 
  GregM (@Gmeister67) reported 22 minutes ago

  @WSWanderingEels @ardmorelad Yep Aus govt also own the NBN network who mainly use the Telstra network, amongst other smaller players. Everyone gets a drink