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NBN outages and service status in Brisbane, Queensland

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If you are having issues, please submit a report below.

Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 17, 12:32 AM GMT+10.
  • 73% Internet (73%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 4% E-mail (4%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4169 , 4152 , 4102 , 4101 , 4121 and 4151 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 2 days ago
Brisbane Internet 2 days ago
Brisbane Internet 4 days ago
Brisbane Total Blackout 6 days ago
Brisbane Wi-fi 6 days ago
Brisbane Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Unfortunately @NBN_Australia is down again so I have to reschedule appointment to get it fixed via @exetel

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • caskings
    caskings (@caskings) reported from Brisbane, Queensland

    Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

  • Graeme_Orr
    Graeme Orr (@Graeme_Orr) reported from Brisbane, Queensland

    @Jondoenotmyname Australia Post is a money earner for Commonwealth government (ie not on a ****...) As for NBN well, ours is down for 3 days now and TPG etc just take the money so not sure who to blame more!

  • chrisbrownjade
    Chris Brown (@chrisbrownjade) reported from Brisbane, Queensland

    @abcnews "Starlink's performance is "significantly better" than NBN Co's satellite service, according to a telecommunications analyst". More like Starlink blows Sky Muster out of the water, and that's with only a small number of total satellites launched so far 😳

  • teamallen
    Mark (@teamallen) reported from Brisbane, Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • lucky_rae
    Rae (@lucky_rae) reported from Brisbane, Queensland

    Dodo is slow NBN has their moment's

  • thenebulaofcats
    The Nebula of Cats (@thenebulaofcats) reported from Brisbane, Queensland

    Looks like no stream tonight because @DodoAustralia can't provide a working internet service despite multiple insurances from their customer service saying my service is "Fine" #nbn #SmallStreamersConnect

  • graham2603
    💦Graham (@graham2603) reported from Brisbane, Queensland

    Is anyone else having trouble with their NBN regularly dropping out or slowing down

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • DannMallet
    Dann Mallet (@DannMallet) reported from Brisbane, Queensland

    Optus mobile and nbn slow tonight

  • damienpbuckley
    Damien Buckley 🇦🇺🇬🇧 (@damienpbuckley) reported from Brisbane, Queensland

    Almost as shocked at this as how **** the NBN turned out to be #notshocked

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @JimRHoughton *******. It’s like the 70’s all over again. The only reason they’re putting nuclear forward as an option is because it will buy the coal industry another 10-15 years while they build a reactor. Then they’ll have to go renewables anyway. It’s the friggin NBN redux

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • cheerscobberta
    Chook Pen (aka moot button)🐓🐓🐓🐓 (@cheerscobberta) reported from Brisbane, Queensland

    @MrKRudd Imagine how much good could of been done with 40 billion write down from the NBN you sold us. Lot of hospitals, schools and work opportunities for first nations there. Still got the napkins?

  • nathanhome
    Nathan Home (@nathanhome) reported from Brisbane, Queensland

    @PollyMel @NBN_Australia they wouldn't say... guessing storm damage

  • jchimselfbigpo2
    jchimself (@jchimselfbigpo2) reported from Brisbane, Queensland

    Just Bullshit Malcolm, and you know it. You demean yourself trying to justify the total shit/fight NBN you created under the orders of the Mad Monk. You appear to have been enthusiastic in doing so. You will wear this like a wreath while you remain in this Forum.

  • ardmorelad
    Paul (@ardmorelad) reported from Brisbane, Queensland

    I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail

  • Scotty_McDonald
    Scotty McDonald (@Scotty_McDonald) reported from Brisbane, Queensland

    Hey @Aussie_BB, any update on an outage in 4151? Nothing reported on your site or @NBN_Australia

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • jamieeedward
    Jamie (@jamieeedward) reported

    @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

  • RizviAbul
    Abul Rizvi (@RizviAbul) reported

    @michaeljames947 Telstra is an 800lb gorilla. It was never going to be possible to keep them behaving properly. That was the case from day 1 when the govt & Telstra were at legal loggerheads. Then they took govt to the cleaners over the NBN saga.

  • Glenn_SoilAgro
    🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported

    @WheatWatcher @NBN_Australia Our router was supplied but does help when the router says there is no internet connection 🙄

  • johnnymoo1969
    Johnnymoo1969 (@johnnymoo1969) reported

    @MadsMelbourne Booked @NBN_Australia on Monday - said they’d be there between 8-12 - took day off and no one turned up - incompetent govt that doesn’t give a **** about people’s time - @Starlink here I come - FU NBN

  • Nick40156474438
    Nick (@Nick40156474438) reported

    @Willygc13Will @JimThom90458694 really ? $45 a month for the first 3 months and then $75 a month and its twice the speed of the NBN plus its never been down since ive had it. Ive been paying $78 a month and it goes down for a few hrs just about every single day with the NBN

  • CtrlAltDwayne
    Dwayne (@CtrlAltDwayne) reported

    @loftwah They didn't even finish the NBN 1.0 so it makes sense. One of my mates had an NBN contract and he got paid stupid amounts of money and he said he'd finish by 2pm, took long lunches and could push appointments by saying he was too busy. Zero oversight. Huge rort.

  • MadLatham
    Maddie Latham (@MadLatham) reported

    My phone reception has been having issues, yesterday the nbn carked it and I got spat on (my bag) by someone in Footscray. I’ve ordered $60 worth of coffee this morning, had 2 long blacks and I’m about to walk the dog in the rain and go to a bathhouse this arvo.

  • a_captaincook
    captaincook 🇦🇺 e/acc (@a_captaincook) reported

    @fathamburger @balajis @anwaribrahim Lol, ya NBN is ****, I moved off to Starlink myselves, agree on most counts actually. But why keep Aussies out? allow those who want to also move in. The point of SEZ would be that it would be a siloed regime that is more tax friendly.

  • jfwfreo
    Jonathan Wilson (@jfwfreo) reported

    @immyonboard @Telstra If you are talking about NBN, there are many choices of ISPs that are superior to Telstra. If you need mobile, anyone on the Vodafone network is probably the best (seems to be the most reliable of the 3 networks)

  • optus_help
    Optus Help (@optus_help) reported

    @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon