NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4006, 4000, 4101, 4169, 4005, 4152, 4170 and 4102.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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kit
(@heykitarei) reported
from
Brisbane, State of Queensland
@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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John Flood
(@JohnAFlood) reported
from
Brisbane, State of Queensland
A friend of mine who teaches at Griffith has been told her NBN is down for 2 days. Teaching and research up the spout. Of all the idiotic decisions @TurnbullMalcom took, screwing up the deployment of Australia’s internet was one of the biggest. Truly awful
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Damien Buckley 🇦🇺🇬🇧
(@damienpbuckley) reported
from
Brisbane, State of Queensland
Almost as shocked at this as how **** the NBN turned out to be #notshocked
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Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
Dodo is slow NBN has their moment's
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
Oh apparently it’s a nationwide NBN issue. Hooray.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Chiloe Cerrafon
(@chiesburger) reported
from
Brisbane, State of Queensland
@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??
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Anthony
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐
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Craig Acret
(@jerrybr15619298) reported
from
Brisbane, State of Queensland
@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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CBRZY
(@Cpt_CBRZY) reported
from
Brisbane, State of Queensland
@NBN_Australia has been non existent today. Internet drops every 15 minutes or so and sometimes stays down for 10 minutes. Infuriating to say the least
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Graham Smith
(@GrahamSmith111) reported
from
Brisbane, State of Queensland
I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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💧Barry Steele
(@BarrySteeleNB) reported
@NBN_Australia But that's not the right perspective. You would have known this was broken from your engineering systems (NOC). Why weren't we told immediately? This is not how to run a service business. Thanks for all placatory words. They don't help me being able to get back to work.
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𝕁𝕠𝕤𝕙 𝔾𝕣𝕒𝕙𝕒𝕞 ℹ️
(@delitescere) reported
At this rate @NBN_Australia should be announcing emergency inage for the rare times it is working. #fraudband
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Scott Brynen
(@brynen) reported
@eevblog Govt programs are only good when it helps people with EV car rebates, and fast business internet like the NBN. When it helps others, it sucks.
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Emergency&BushfireKits
(@EmergencyBK) reported
@TPMaluna @CHWaterVic That's terrible Tanya & sadly not surprising. No other utility/service (gas, electricity, NBN etc) can send you bills for, not only no product & no intention to provide it to you, but not even do what they're claiming to charge you for (maintain waterways) in your area. Bullshit
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hurry sublime.
(@harryli79148968) reported
@colonelhogans I noticed channel 9 nbn giving away cruise tickets .. socially responsible service ...to thier sponsors .
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Megan S
(@meganvs) reported
@NBN_Australia is it possible to update our provider re the outage in 3781? An estimated ETR would be handy. 24 hours or the usual 2-3 weeks that we seem to experience? It really is poor service we get here. Every time.
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Megan S
(@meganvs) reported
@NBN_Australia I have done all of this multiple times. Our provider can’t give us an ETR because you guys haven’t given them one. There is currently a broken cable hanging from a pole and no technician in sight. Will they be there this weekend so I can work on Monday?
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FaithSonshyne
(@faithsonshyne) reported
@iiNet is there an NBN outage in 2093 NSW?
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CattyEllieLou💕 Vaxxed to the Max
(@catelizlouise) reported
I was told today by Telstra that I should be able to upgrade my home NBN connection to FTTP. 🤞🤞🤞 Better late than never. What a huge waste of time and money the LNP Fraudband has been. 😠
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Embrace life
(@GrumpyOldeDude) reported
@9NewsMelb Isn’t the speed dictated by the NBN network! Unless they’re paying for a plan with a speed that NBN cannot supply to the carrier.