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NBN outages and service status in Brisbane, Queensland

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 13, 4:58 PM GMT+10.
  • 82% Internet (82%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)

The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4102 , 4101 , 4010 , 4005 , 4114 and 4053 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 22 hours ago
Brisbane E-mail 1 day ago
Brisbane Internet 2 days ago
Brisbane Internet 3 days ago
Brisbane Internet 3 days ago
Brisbane E-mail 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • teamallen
    Mark (@teamallen) reported from Brisbane, Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • gb7004
    greg bradley (@gb7004) reported from Brisbane, Queensland

    Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    @max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)

  • JaseTheAussie
    Jase Smith (@JaseTheAussie) reported from Brisbane, Queensland

    Why does is my service listed as no outage detected when the fibre up the road has been ripped out between the nodes? @NBN_Australia

  • Channakt
    🇭🇲 Channa K 🇮🇳 (@Channakt) reported from Brisbane, Queensland

    NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder No for weeks on and off. Twitter especially but certain websites. Tv streaming is fine which suggests this may be an NBN traffic priority issue

  • fourdarklines
    Aidan Gavin (@fourdarklines) reported from Brisbane, Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • lukeacl
    Luke™ (@lukeacl) reported from Brisbane, Queensland

    Both home and work internet collapsed this morning at 2am for some reason, weird NBN outage. But because I’m with @Aussie_BB I could easily diagnose connection states, NTD statuses, and perform a port reset on both 1600km away to get them working again without getting out of bed.

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Brisbane, Queensland

    @SRC10127084 @SatPaper Morrisons LNP, neglected so much and with the rest like Barnaby created long term damage to government systems and services! Medicare, Infrastrucure , Vehicle, Renewables, Communications eg NBN Mobile networks, defence, what else?

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • unixbigot
    Christopher Biggs (@unixbigot) reported from Brisbane, Queensland

    I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.

  • nasser_tony
    Tony Nasser 🇦🇺 (@nasser_tony) reported from Brisbane, Queensland

    A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.

  • pedrocamargo
    Pedro Camargo (@pedrocamargo) reported from Brisbane, Queensland

    @NBN_Australia, I have already accepted that broadband in Australia will be worse than most mid-range developing countries. But do you also have to lie to us on maintenance/issues? Why?

  • RuaBrithem
    Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • GrahamSmith111
    Graham Smith (@GrahamSmith111) reported from Brisbane, Queensland

    I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

  • caskings
    caskings (@caskings) reported from Brisbane, Queensland

    Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Rwmfowler
    Reid Fowler thepastoraleye (@Rwmfowler) reported

    @grok @prx75400417 @Gentleman_Ways Grok may be wrong. The North By Northwest suit was a lighter grey, 3 button, and he never wore a collar pin in NBN.

  • purana
    purana (@purana) reported

    Been trying for weeks now to get a NBN service (FTTN) connected for my mother. But TPG who she was with, and who she had service moved with just gave her the run around. They said it was provisioned, yet no DSL sync light and trying to get that resolved went in circles.

  • lynaem88
    🌸Lynae 🟪⬜️🟩 (@lynaem88) reported

    @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.

  • jazzkat
    Brian Loffler - #SeventhGenerationPrinciple (@jazzkat) reported

    Terrible service from @NBN_Australia One of their field techs accidentally cut off our whole Strata building with a bad telecommunications patch next to the NBN Node. I told the tech (27hours ago) but they went home without fixing it. A Level 2 escalation has yielded nothing. Gr

  • MattxH
    Matt Henderson (@MattxH) reported

    @BanderaBeau @BikoKonstantin1 @AlboMP It doesn’t work because each government is interested in keeping power that the next government wouldn’t implement the next step. Massive changes like this can only get over the line if the solution is obvious & unanimous. Even then one single government can **** things up eg NBN

  • BlackHillCraig
    GdayM8 (@BlackHillCraig) reported

    You're partly right - we don't have a free market. The market here is heavily distorted with gov intervention. Inflation is cause by increased money supply. That inflation affects everyone - including grocery stores, NBN providors, health funds. They must pass those costs down. Fuel is also subject to inflation in addition to the fuel crisis. This impacts input costs for many businesses, not all, to varying degrees. The only thing that causes market wide inflation is Gov.

  • paullyj57
    paullyj57 FMD **** AUST (@paullyj57) reported

    @JH_Otway_Ranges @craigkellyAFEE we never needed an nbn . mobile phone for data was faster and cheaper. Now starlink is faster and cheaper again NBN is a 200 billion dollar disaster

  • nathane10422899
    N8 (@nathane10422899) reported

    @NBN_Australia Your DM is a generic email with no actual solutions for our issue at The Valley Plaza Shopping Centre Half the tenants have no internet including centre management…what are you going to do to improve the business continuity for the shopping centre ?

  • JohntheBapt1ser
    John the Baptist (@JohntheBapt1ser) reported

    @ruicharadrius This is the most retarded tweet I’ve ever seen. A) falsely thinks WiFi is “the internet” B) doesn’t realise Aussie mobile coverage is some of the best in the world C) NBN is good now. My guess is your WiFi router is crap or too small for your house

  • Carlsie555
    🖤Carly🤍 (@Carlsie555) reported

    Trying to Work from Home and my internet has **** itself….again. 🙄 Been on hold to the help desk for the past 45 mins trying to sort. Anyone suggest a good nbn provider that doesn’t drop out?