NBN outages and service status in Brisbane, Queensland
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Full Outage Map
- NBN generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Sep 1, 5:24 AM GMT+10.
- Internet (76%)
- Total Blackout (12%)
- Wi-fi (6%)
- Phone (6%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4102 , 4006 , 4169 , 4170 , 4122 , 4152 and 4101 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 21 hours ago |
|
Brisbane
|
Total Blackout | 9 days ago |
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Brisbane
|
Internet | 9 days ago |
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Brisbane
|
Internet | 9 days ago |
|
Brisbane
|
Internet | 12 days ago |
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Brisbane
|
Phone | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Tony Nasser 🇦🇺 (@nasser_tony) reported from Brisbane, QueenslandA pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.
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David Kapernick (@birdnoises) reported from Brisbane, Queensland@NBN_Australia any news on outage in Brisbane at New Farm ? No internet since yday afternoon.
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Robert Davis CSM (@RBD926) reported from Brisbane, Queensland@RositaDaz48 What legacy would you chose of YOUR heroes? 1. Chasing non existent WMD. 2. Eating a raw onion 3. An expensive and slow NBN 4. Corrupt liar
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Christopher Biggs (@unixbigot) reported from Brisbane, QueenslandI have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.
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Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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Alex SI 😷 (@iamalexsi) reported from Brisbane, QueenslandI just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, QueenslandFrom $55 down to $19.99 on release, Turnbull’s memoir is depreciating faster than the NBN
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandAfter telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@jdaalder No for weeks on and off. Twitter especially but certain websites. Tv streaming is fine which suggests this may be an NBN traffic priority issue
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Pedro Camargo (@pedrocamargo) reported from Brisbane, Queensland@NBN_Australia, I have already accepted that broadband in Australia will be worse than most mid-range developing countries. But do you also have to lie to us on maintenance/issues? Why?
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*
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Nathan Home (@nathanhome) reported from Brisbane, Queensland@PollyMel @NBN_Australia they wouldn't say... guessing storm damage
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caskings (@caskings) reported from Brisbane, QueenslandHey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?
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💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandBeen working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!
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Robert Gunner (@badtastefatboy) reported from Brisbane, Queensland@LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.
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Bradders (@editsmithy) reported from Brisbane, Queensland@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Never vote LNP. (@LNPvoterfail) reported@GusLefty The LNP let the NDIS run away. Deliberately in an attempt to make it unsustainable and shut it down. It's what they do. Medicare. NBN. Veterans. Robodebt.
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Mash Potato (@Wise_Spud) reported@TopherField I cancelled my NBN service after the council changed my address, and updating the NBN details proved too difficult. The address mismatch caused constant disconnections. I’ve since switched to wireless internet. Won't go back to NBN
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the Black Sheep (@rivet0011) reported@theheraldsun NBN had a chance but on purpose provided a rediculous garbage service backed by a corrupt corporation of a govt. Just look at their failure ads blaming a jug or toaster. They really wanted it to all fail & succeeded at it
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Atton-Risk (@AttonMathews) reported@Mick55629336 @LNPvoterfail @SistaRuthDOPD On the surface that does indeed ring true and in principal you really aren't incorrect. Problem is the councils are broadly right to refuse. Australia has 3 levels of government of which they are all disconnected. The feds hold the purse strings, the states build everything the councils regulate on a local level. We have migration today because the federal government doesn't have to eat the cost or suffer the consequences directly. Building up not out is in fact good urban planning. The problem is that is not only not what is going to happen. But structurally as it stands that is practically impossible. Since to make this actually work you would have to move away from car dependency into walkable cities PT and the rest of that. All of this is going to cost money and the federal government is being crushed alive by non means or capacity tested entitlement programs. Extremely expensive and inefficient road infrastructure a poorly executed nbn(thanks lnp). A deeply outdated and small railway network with mixed gauges. Along with a very very expensive electrical grid. Effectively the federal government is out of action in this regard. Because of what are deeply systemic failures allowed to compound upon each other. They can't spare the cash required to execute upon building up rather than out. State governments are forced to absorb these rent seeking migrants. Attempting to build housing on infrastructure they cannot afford upgrade designed around medium to low density housing. While councils being mostly directly connected to all of this are sometimes inclined to play the veto card as they should. This entire migration program can be made to work that is true but practically that is impossible. Thus it really should just be canceled as there are more critical systemic problems we face.
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Neil Cambourne (@Neilsy58) reported@NBN_Australia hello , we had a scheduled upgrade in our street in Manly Vale yesterday and since the NBN team left none of us have internet access. Your website says unscheduled outage. Not very good service to be honest
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Marcus Wong (@aussiewongm) reportedI'm thinking change of upstream provider has ****** up everything on the network, so decided I should kick my router as well to see if that makes a difference - I'd already kicked the NBN NTD this morning after it dropped out initially.
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Peter Harvey (@eklektos) reported@NBN_Australia You had techs working near my address and I now have no NBN connection. Call has been logged with my ISP but to disconnect a connection like this shows poor workmanship in your technicians. This is unacceptable.
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d programmar (@Programmar38814) reported@HonestlySneha i support herr 90% of indian women should do this or forcely done this to controll population nbn
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The Steps (@mcnamara_team) reported@TopherField Satellite has been about forever, the government never got in its way, I had it and it was ****. I used NBN relatively successfully over inferior satellite technologies until Starlink came along. Your opinions don’t appear to align with my experiences accurately.
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Jonesy (@z51588) reported@MrBrokenEyes Yes!!! I was just searching for exactly the same thing as my nbn has conveniently gone down right after the alert.