NBN outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	23 hours ago
Brisbane	Internet	3 days ago
Brisbane	Internet	3 days ago
Brisbane	Wi-fi	3 days ago
Brisbane	Internet	3 days ago
Brisbane	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported 1 minute ago from Brisbane, Queensland

  @NBN_Australia Service is back up and working but just interested if this kind of damage will affect it in the future but I can’t seem to get a response from @NBN_Australia at all other than to reject any request my provider makes. That is not “as soon as possible”.

• 
  chewyonyaboot (@Waugh1963) reported 6 minutes ago from Brisbane, Queensland

  @MrKRudd And the LNP’s crap NBN was on display for the world. The LNP has turned us into an embarrassing backwater

• 
  Graham Smith (@GrahamSmith111) reported 6 minutes ago from Brisbane, Queensland

  I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

• 
  D (@etredoo) reported 7 minutes ago from Brisbane, Queensland

  @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

• 
  Dwight Walker (@dwightwalker) reported 8 minutes ago from Brisbane, Queensland

  Just resubmitted job application before @NBN_Australia went down again for no reason. Reset isn't working. Luckily I have 4G Android phone.

• 
  Bradders (@editsmithy) reported 12 minutes ago from Brisbane, Queensland

  @NBN_Australia We have no alternative as there is no way to contact you directly even though this is your issue, my provider has been given no updates for 7 days.

• 
  Craig Acret (@jerrybr15619298) reported 12 minutes ago from Brisbane, Queensland

  @NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.

• 
  Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported 13 minutes ago from Brisbane, Queensland

  .@NBN_Australia has to be the worst company in Australia. I have an exposed NBN cable in my yard, intermittent phone, and they say and I’ve reported it through my service provider. Get an email saying service provider hasn’t put in an “incident” and they’ve closed case.

• 
  Mike Goldman (@mikegoldmanlive) reported 19 minutes ago from Brisbane, Queensland

  Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

• 
  Mark (@teamallen) reported 19 minutes ago from Brisbane, Queensland

  You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

• 
  Bradders (@editsmithy) reported 27 minutes ago from Brisbane, Queensland

  How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

• 
  Matt Guest (@Guesty22) reported 30 minutes ago from Brisbane, Queensland

  Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

• 
  greg bradley (@gb7004) reported 34 minutes ago from Brisbane, Queensland

  Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

• 
  Rubens Camejo (@PagewoodCoach) reported 35 minutes ago from Brisbane, Queensland

  @NickRossTech The market for this? Movies! 3d films has been done but, imagine.. One such movie streamed in all cinemas showing it from a central location. 2 way coms? Not before 2040 and 9G internet. Bandwidth is the issue to overcome with this tech. 1m chats would sink our NBN G5 for movies

• 
  Damien Buckley 🇦🇺🇬🇧 (@damienpbuckley) reported 35 minutes ago from Brisbane, Queensland

  Almost as shocked at this as how **** the NBN turned out to be #notshocked

• 
  Dwight Walker (@dwightwalker) reported 40 minutes ago from Brisbane, Queensland

  Exetel NBN is down again when trying to watch Premier of Queensland announce new Ekka holiday

• 
  caskings (@caskings) reported 45 minutes ago from Brisbane, Queensland

  Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

• 
  Chiloe Cerrafon (@chiesburger) reported 51 minutes ago from Brisbane, Queensland

  @NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??

• 
  James Cridland (@JamesCridland) reported 55 minutes ago from Brisbane, Queensland

  @TheVinsomniac @NBN_Australia Good work! NBN was only down for half an hour, which was nice. But it sounds as if everything’s broken at your place. Sorry to hear it.

• 
  Pedro Camargo (@pedrocamargo) reported 56 minutes ago from Brisbane, Queensland

  @NBN_Australia, I have already accepted that broadband in Australia will be worse than most mid-range developing countries. But do you also have to lie to us on maintenance/issues? Why?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dexq (@qexdval) reported 2 minutes ago

  Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

• 
  Julie Burgess (@julieburgess623) reported 4 minutes ago

  @Telstra for 5 days now we have been unable to watch Foxtel as our internet speed is 4.49 as per their consultant. We have contacted NBN who told us to contact Telstra. The person there said the problem is our modem which it is not. We need a solution please Telstra.

• 
  Spicy Ice (@SpicyIce7) reported 8 minutes ago

  @itsShyver I have infact joined and on Saturday the 13th i will finally have internet again only taken 7 months for the nbn here to fix my internet

• 
  elohiyaxo 💖 (@AmotherslovePTK) reported 10 minutes ago

  HEY SORRY, NBN STUCK BEAM ONTO MY EYE, ITS CONNECTED TO THE 5G AUSTRALIAN NETWORK COS OF THE FEDERAL BLUE PULL UPS I ORDERED SO VIVID GOES UNTIL MY LICENCE RUNS OUT SORRY NOT REALLY BUT JUST TRYING OUT MY PARLIAMENTALITY WHY IS IT SO HARD TO HAVE SYMPATHY ARE U TIN MEN? Y

• 
  MenHaveForgottenGod (@MenHaveForgot) reported 11 minutes ago

  @news_australian Stick it where it fits Malcolm, and your NBN plan for Australia is a piece of crap.

• 
  Ben Davison (@Ben_Davison1) reported 12 minutes ago

  “Founders” thinking they “built the business without any help from government” are generally delusional narcissists Government provides -Educated & trained employees -The rule of law -Roads, rails, NBN, electricity, gas & water for your workers, products & services -Civil society

• 
  Naan-violence (@NaanVi0lence) reported 13 minutes ago

  @murrayf1960 @Ryandally08 That's like asking how many NBN installations were done after only 100 were complete, and then claiming "Ah it's never getting done ever! 44 billion for 100 connections is ridiculous!!" Oh wait, the Libs already did that and cost us billions more with their stupid hybrid NBN. 🤦🏻

• 
  Chris from Katunga (@Hymie313) reported 14 minutes ago

  @Carlsie555 Depends if it is a provider or NBN hardware issue. We’ve found Aussie Broadband to be good to deal with and reliable. I can’t remember who the kids are with. I’d have to check.

• 
  Ralph (@RalphGarcia305) reported 19 minutes ago

  @Aquariuslonn @Cheamane That’s fair and understandable. I never cared for Eazy/NBN collabs - he doesn’t sound right on those beats and the way Treach had to dumb down the flow/cadbece so Eazy could rap them just didn’t sound good to me

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 19 minutes ago

  @optus_help why does the Internet NBN keep dropping out in Baulkham Hills it's been doing it since last night around 7 pm non-stop every five minutes now it won't reconnect is there an outage please tell me ?