NBN Outage Report in Brisbane, State of Queensland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4101, 4169, 4006, 4005, 4171 and 4064.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at NBN
NBN is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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💧Ema
(@ema71080536) reported
from
Brisbane, State of Queensland
What a stupid country we are! The LNP took Rudd’s future-focussed NBN and turned it into two tin cans joined with copper and string. Now a third world 19th century network with snail mail speed. And the voters accepted this rubbish because they didn’t like Shorten! Fools!!
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!
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liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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💧Mike Fitzsimon
(@MikeFitzAU) reported
from
Brisbane, State of Queensland
@NBN_Australia It appears that there’s ”an outage” affecting ”an area” and I’m in the affected area. I’ll get an sms when it’s back in service. I hope it’s not too late because I want to send two laptops through Windows updates before hitting the road in the morning. Not practical over 4G.
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Annie Pappalardo
(@Annieb25) reported
from
Brisbane, State of Queensland
Ah the #NBN aka National Bumpkin Network ... they didn’t disappoint. Trying to get the NBN connected is every bit the hell I expected it to be. Delivering fast and reliable #internet is not something Australia can get right.
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💧 Shane Day 🌱
(@djshaneday) reported
from
Brisbane, State of Queensland
@geoffrey_payne Yes, it isn't bad for business grade fibre. At home I have NBN FTTP, and the 50Mbps speed. Usually works well. Should be targeting 1Gbps for fibre, though!
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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💧John Mair QGM
(@mairzy3039) reported
from
Brisbane, State of Queensland
NBN on the cheap and submarines that can't go underwater. WTF.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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Chris Gillette
(@ChrisyG) reported
from
Brisbane, State of Queensland
On an up note, the NBN dude turned up today and in shock I sniffled both my way through a bloody nasty head cold and emotion to help him install our HFC line. I just did a speed test, got 36.1 Mbs down / 18.3 Mbs up. Our usual was 5.74 down / 1.14 up. Things are bittersweet.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@skimmmz Hi there, thanks for contacting us. We are aware of an issue impacting mobile and NBN services in NSW. Customers may experience disruptions to their services during this time. We apologise for any inconvenience caused and are working to resolve this soon. - Liam
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Optus
(@Optus) reported
@JTBE12 Hi Jason, we are aware of an issue impacting mobile and NBN services in NSW. Customers may experience disruptions to their NBN, call, text and data services. We apologise for any inconvenience caused and are working to resolve this as soon as possible. - Liam
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illuminol
(@illuminol) reported
@NBN_Australia NBN has been down all day in some parts of Sydney. Any idea when it will be up again?
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Turquoise Bear
(@turquoisebbear) reported
@wombat_punch @davidbewart @TheKennyDevine I live in Paul Fletcher’s seat. Paul is the Minister for Communications. I have no mobile reception at my home and the NBN is really slow and there are regular works meaning it is cut off.
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Tim Hobill Cole
(@timhobill) reported
@GusWhyte @Telstra Gus, slightly diff topic but check and see if can get Starlink for internet. Only avail (at moment) where doesn't compete with Nbn, but very fast. Joke In Syd Nth is that Terry Hills is zoned rural so they access it, whereas others nearby have slow nbn
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💧Play it safe: vote #1 Labor — Home to Bilo — gcL
(@gcLaborista) reported
Almost no internet at the moment. My provider put in a service request & the wonkers at #NBN checked the line for a second & canceled the request. My provider then had to get onto them to do a proper job. Come the revolution, these LNP implants'd be against the wall.
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Lynne Walker
(@LynneWa03508298) reported
@MRowlandMP Just received flyer for local NP Federal Member which promises spending to fix the NBN in the Lyne electorate. A bit late for those of us who have had to pay out to Elon Musk because we needed a reliable Internet connection that isn't capped at 40gb a month.
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Lightsmourne
(@Lightmourne) reported
@EditorRazor Also NBN sucks and upload speed is *** garbage unless you have FTTP or a business NBN line.
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Wombat Punch
(@wombat_punch) reported
@TheKennyDevine Let's not forget: Unhappy with your NBN connectivity? Move somewhere with a better network.
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Leif Rask
(@rask_leif) reported
@TPG_Telecom responded extremely quickly & the NBN technician this time around was excellent and actually fixed the problem. We’re now getting the Mbps we should’ve been getting for the last year or more. He said it’s been throttled to max 79Mbps even though I’m on 100Mbps plan.