NBN Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4169, 4101, 4102, 4005, 4109 and 4170.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!
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Jason Felstein
(@JFelstein) reported
from
Brisbane, State of Queensland
When will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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Chris Gillette
(@ChrisyG) reported
from
Brisbane, State of Queensland
On an up note, the NBN dude turned up today and in shock I sniffled both my way through a bloody nasty head cold and emotion to help him install our HFC line. I just did a speed test, got 36.1 Mbs down / 18.3 Mbs up. Our usual was 5.74 down / 1.14 up. Things are bittersweet.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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Tony Nasser 🇦🇺
(@nasser_tony) reported
from
Brisbane, State of Queensland
A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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Lisa Herbert
(@MsLisaHerbert) reported
from
Brisbane, State of Queensland
@carolduncan @AgPeriUrban Absolutely. We were on deck in Mackay during Cyclone Debbie & even the ABC went down to those worst affected. Phones out for days. Guy walked for kms down a blocked road to tell authorities his village was OK. Frightens me to think how the NBN will affect comms when power is lost
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Suburban Stocks
(@croydon_of) reported
@NBN_Australia Still no internet. 24 hrs later... The provider say NBN fault. I've lost thousands yesterday but nobody cares. just appalled at rhe service.
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Lady Fiona 😷
(@Ozecrivaine) reported
@_Oliver_Yates For what? Since being forced to sign up to the @NBN_Australia , I am now back to the bad old days of dial-up, complete with drop-outs, slow downloads and even the spinning wheel - and that's in the cbd of a capital city! 🤨
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Eddie Clarke
(@EddieJRClarke) reported
@ShaunRatcliff @NBN_Australia Tell me about it. I had to cancel two classes last year because I dropped out part way through.
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therealkingjulian
(@KingJul31306529) reported
@abcnews why? NBN delivering a national problem to your door...ffs...
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Evangelical Atheist
(@IxatDnats) reported
@kimbakit @BelindaJones68 For WHAT? Our crap NBN????
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There's a Thought
(@Adamjeffrey7D) reported
@NBN_Australia Ok cool - so you deliver a substandard and clearly broken service and the way to fix it is for me to spend tens of thousands of dollars to install something that comes standard for most people. I live in a bustling regional town on the national highway, not some remote farm.
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James
(@VegJames) reported
@Patrickothewerf @jagungal1 @joshgnosis Have either of you called your nbn provider? I had this issue with drop outs from light rain and provider could see so many drop outs they organised nbn tech to repair. Worked first time but have also heard horror stories.
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Sir Lurks More KBE
(@Murk_Loar) reported
@iiNet @RoninZero141 Weird, I saw 460 reported outages just from 6167 alone from 9:20pm, if that's not classed as an outage I dont know what is. Back now however, from your own site it was reported as ADSL/NBN ugrades 'may' be affecting the area.
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andrew_chang
(@andrew_chang) reported
@Optus is there a service outage in the Sans Souci area (2219). My phone and NBN service constantly drops out and no one at Optus Technical Support seem to be taking any calls or messages.
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Jon
(@poochy323) reported
@danielteycheney @Optus There is a nationwide issue at least on fibre and business NBN networks, confirmed by Optus helpdesk and account management teams.