NBN Outage Report in Brisbane, State of Queensland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4170, 4005, 4102, 4152, 4169 and 4171.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (73%)
-
Total Blackout (11%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (1%)
-
Phone (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
||
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
kit
(@heykitarei) reported
from
Brisbane, State of Queensland
@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.
-
Anthony
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...
-
Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
-
🇭🇲 Channa K 🇮🇳
(@Channakt) reported
from
Brisbane, State of Queensland
NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.
-
■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
-
Graham Smith
(@GrahamSmith111) reported
from
Brisbane, State of Queensland
I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.
-
caskings
(@caskings) reported
from
Brisbane, State of Queensland
Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?
-
Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
-
D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
-
Doctor Quim, Medicine Woman
(@Flansq) reported
from
Brisbane, State of Queensland
@sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.
-
Schmick 01b
(@01bSchmick) reported
from
Brisbane, State of Queensland
@adamajacoby Australia post is only poorly, run to get NBN level bonuses you will need to damn your nation to an internet ghetto.
-
andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
-
Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
-
💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐
-
Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
-
Shaun McCambridge
(@SJMcCambridge) reported
from
Brisbane, State of Queensland
Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
-
Luke™
(@lukeacl) reported
from
Brisbane, State of Queensland
Both home and work internet collapsed this morning at 2am for some reason, weird NBN outage. But because I’m with @Aussie_BB I could easily diagnose connection states, NTD statuses, and perform a port reset on both 1600km away to get them working again without getting out of bed.
-
Christopher Biggs
(@unixbigot) reported
from
Brisbane, State of Queensland
I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.
-
D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
justsaying
(@justsay94731715) reported
@FinancialReview How many years has the #nbn been going for?? No wonder why moving away from #coal is such an issue...#Australia
-
TPG
(@TPG_Telecom) reported
@sacharules 1/2 The NBN Co are currently experiencing an unplanned outage affecting 50+ customers at your location causing intermittent to complete loss of connectivity. -Mc
-
TPG
(@TPG_Telecom) reported
@sacharules 2/2 The NBN Co are aware of the ongoing issue and are currently investigating the cause so they can fix the issue as soon as possible. There is no estimated time of restoration (ETR) as of yet. -Mc
-
💧💉💉Bee🐝🐀Prole PM for Sewer Rats
(@BelindaJones68) reported
On @BreakfastNews, @AlboMP announces policy for expansion of full-fibre NBN - faster internet for everyone. Labor originally designed NBN as FTTP (fibre to the premises) - Coalition changed it to the inferior FTTN (fibre to the node). Labor will fix it 🐝 #auspol
-
Райан
(@ryanbryan) reported
@missrobinson @mrbenjaminlaw Then your NBN was never actually overwhelmed, you just had a rubbish router.
-
James Hall
(@james_l_hall) reported
NBN Co wholesale prices goin up, so my upload speed goes down. Cool, so our underdeveloped infrastructure network gets more expensive over time. Wiiiiiicked.
-
David Sweetnam
(@GetIntoEnglish) reported
@abcnews After a few weeks of set up problems, i called off NBN and got Mobile Internet. Telstra and Optus both offer it, just put in a SIM and then plug the modem into the wall and it comes on a minute later. With 5G, they should put the money into mobile technology
-
Positive Patrick
(@PatrickKiem) reported
Anthony Albanese. Trouble downloading info in his Marrickville office. Blames poor quality NBN. Haven't heard this one before. Do others in Marrickville have same problem? Fact check would be good. Although, Labor ministers never tell lies. Everybody knows that. Just curious.😎
-
Duck
(@ARealLifeDuck) reported
@TurnbullMalcolm, can you fix the NBN, mate?
-
Sam Moloney
(@molondy) reported
@mrbenjaminlaw I have never heard of mesh wifi. However after literally years of **** speeds (admittedly less **** since NBN was installed) this may have changed my life.