NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4169, 4102, 4152, 4170, 4500 and 4121.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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Doctor Quim, Medicine Woman
(@Flansq) reported
from
Brisbane, State of Queensland
@sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Graham Smith
(@GrahamSmith111) reported
from
Brisbane, State of Queensland
I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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caskings
(@caskings) reported
from
Brisbane, State of Queensland
Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Chiloe Cerrafon
(@chiesburger) reported
from
Brisbane, State of Queensland
@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??
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Christopher Biggs
(@unixbigot) reported
from
Brisbane, State of Queensland
I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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kit
(@heykitarei) reported
from
Brisbane, State of Queensland
@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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Luke™
(@lukeacl) reported
from
Brisbane, State of Queensland
Both home and work internet collapsed this morning at 2am for some reason, weird NBN outage. But because I’m with @Aussie_BB I could easily diagnose connection states, NTD statuses, and perform a port reset on both 1600km away to get them working again without getting out of bed.
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Anthony
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...
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🇭🇲 Channa K 🇮🇳
(@Channakt) reported
from
Brisbane, State of Queensland
NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Gianttittiesfullofmilk
(@Gianttittiesfu) reported
@stuwasusp @GrahamY No. You're the one making wild claims you carry the burden of proof. Murdoch sinking the NBN is deranged and some idiot wiki is not evidence of it
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Sam Weatherman
(@sam_therman) reported
@NBN_Australia I know the problem. There was not enough money put into doing the work sufficiently to get rid of the copper and run fibre to the node. My question is what is the CEO doing about it? He just got a $1,000,000 bonus for nothing? Maybe go ask Thailand and Vietnam. They’ll help you.
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LM
(@LM06411887) reported
@JayJay91341991 Hopefully teals/independents will start attacking the Nationals seats. The Nationals are all about mining and fossil fuels - they sell out regional people's interests all the time. NBN - sell out, Fracking - sell out, Social issues - sell out. I don't get it.
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Cdbrown
(@BrowntownBrew) reported
@Tayzlor @NBN_Australia Telecoms network is critical infrastructure that was in the hands of a company that bled it dry to expand its mobile network. NZ Telecom did the right thing and participated in the fibre rollout. Telstra wouldn't because they were greedy under the leadership of Sol
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@Shelibeans@mastodon.au 🤟🏻❤️🖤🤌🏻
(@shelibeans) reported
One thing I won't miss when I go home tomorrow is my parents' **** internet...gimme my fast NBN please and thankyou #painful
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Cdbrown
(@BrowntownBrew) reported
@Tayzlor @NBN_Australia Consumers decided they wanted better speeds and were happy to pay, but LNP's crippled network prevented the consumer getting what they paid so the RSPs were forced refund the users
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SpaceKarenSux (she/her)
(@VaxxedCynic) reported
@jedi_jesus0 @John77167223 @NBN_Australia I’m in Coogee NSW and it sucks here too
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Lord Drinksalot 🇦🇺 🇪🇪 🇮🇹 🌻
(@lord_drinksalot) reported
@NBN_Australia The NBN to my house is such a joke that the Telecommunications Industry Ombudsman agreed that I shouldn't have to pay for it! So I the only upside to my ****** service is its free. Only some people get real internet. The rest of us get fibre to the node.
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mads dikkelsen
(@30_to_40olives) reported
@NBN_Australia oh I'm not eligible, I've checked. even though there's fttp connected properties <100m away from me. but yeah, cool that I only need to wait another year or more before you'll provision me with the service you should've in the first place
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SKYLXRK | @liammarsters@aus.social
(@skylxrksays) reported
from
Sydney, State of New South Wales
A circuit breaker got tripped that killed everything but the lights and I’ve never been happier to have my critical network infrastructure running on the light circuit, no fighting with NBN handshaking for this guy at 11:30pm 😌