NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4102, 4169, 4005, 4170, 4152 and 4101.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
TV | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Christopher Biggs
(@unixbigot) reported
from
Brisbane, State of Queensland
I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Graham Smith
(@GrahamSmith111) reported
from
Brisbane, State of Queensland
I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.
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kit
(@heykitarei) reported
from
Brisbane, State of Queensland
@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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🇭🇲 Channa K 🇮🇳
(@Channakt) reported
from
Brisbane, State of Queensland
NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.
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Chiloe Cerrafon
(@chiesburger) reported
from
Brisbane, State of Queensland
@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Doctor Quim, Medicine Woman
(@Flansq) reported
from
Brisbane, State of Queensland
@sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
Oh apparently it’s a nationwide NBN issue. Hooray.
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caskings
(@caskings) reported
from
Brisbane, State of Queensland
Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?
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Anthony
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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BlakeJenno
(@BlakeJennoLive) reported
This is ridiculous, @Telstra my NBN service has consistently been dropping out for now 3 weeks. We have called more then once. It becomes extremely hard and frustrating to achieve anything when my connection drops out every 5-10 minutes.
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Liz Brown
(@lizoluwi) reported
ffs my @NBN_Australia is DOWN again. They only just came out and fixed it and by the evening its GONE
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Grant Crosdale
(@GrantCrosdale) reported
Gotta say @NBN_Australia absolutely pathetic. Waited a few weeks for an install that was completed only for him to find an issue with the line he can't fix. Requires a flick of a switch he said. Just notified 10 business days for them to look at it. And THEN they assign a tech..
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Filthy
(@Filthy41443535) reported
@abcnews I read that they agreed with Albos ranking of 59th globally for our sub par NBN network, and saw the giant green tick on his photo and new the play, wasn't trying to troll, sorry must have clicked it the right time.
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau How can #Telstra be so incompetent? SMS today says: “Hi from Telstra, we have detected a possible issue with your nbn order which may result in a delay to your connection.” I moved a month ago. SMALL BUSINESSES, AVOID BECOMING #Telstra VICTIMS
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Rob Sweetten
(@RobSweetten) reported
Hey @telstra and @NBN_Australia, the NBN is down in my neck of Fitzroy North, 3068. Which of you would like to be helpful?
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tiffany
(@ynaffit029) reported
Still no internet connection almost 24 hours later @NBN_Australia @iPrimusAU 🤯😵🥱😴 can you at least fix your process and let people know when there will be outages?
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Enn
(@hugofroyo) reported
@QuentinDempster We recently were forced to switch from an all fibre network to the NBN. It's ridiculously slow and unreliable.
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Psy The Cancer Guy
(@Chinook_5) reported
@GrantCrosdale @NBN_Australia Say it ain’t so, @NBN_Australia super slow at there job. I don’t believe it
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Steph
(@ValkSteph) reported
PS **** the NBN and **** the governments that intentionally destroyed the biggest infrastructure project of the last 100 years.