NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4102, 4169, 4101, 4005, 4170 and 4152.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
Oh apparently it’s a nationwide NBN issue. Hooray.
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kit
(@heykitarei) reported
from
Brisbane, State of Queensland
@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
Dodo is slow NBN has their moment's
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Graham Smith
(@GrahamSmith111) reported
from
Brisbane, State of Queensland
I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐
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Anthony
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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caskings
(@caskings) reported
from
Brisbane, State of Queensland
Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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CBRZY
(@Cpt_CBRZY) reported
from
Brisbane, State of Queensland
@NBN_Australia has been non existent today. Internet drops every 15 minutes or so and sometimes stays down for 10 minutes. Infuriating to say the least
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Chiloe Cerrafon
(@chiesburger) reported
from
Brisbane, State of Queensland
@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??
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Damien Buckley 🇦🇺🇬🇧
(@damienpbuckley) reported
from
Brisbane, State of Queensland
Almost as shocked at this as how **** the NBN turned out to be #notshocked
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Christopher Biggs
(@unixbigot) reported
from
Brisbane, State of Queensland
I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Steph
(@ValkSteph) reported
PS **** the NBN and **** the governments that intentionally destroyed the biggest infrastructure project of the last 100 years.
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau I moved a month ago. #Telstra SMS one minute ago now says: Hi from Telstra, we have detected a possible issue with your nbn order which may result in a delay to your connection. SMALL BUSINESSES, AVOID BECOMING #Telstra VICTIMS
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Marc Gill
(@Bowragak) reported
@BattlefieldComm A fix for 15:7A? my internet is above minimum requirements but this game won't work at my home.. if I take my pc to my girlfriends house where she has nbn it works. U say u only need 512k to connect.. that's a lie and false advertising. U just ignore us.. EA dogs
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Ray Kingston: Mallee Agitator
(@MalleeRay) reported
@Oscarthefarmer @AlboMP Is it a private crowd running the network or have you found an nbn service in town to bounce out there?
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BlakeJenno
(@BlakeJennoLive) reported
This is ridiculous, @Telstra my NBN service has consistently been dropping out for now 3 weeks. We have called more then once. It becomes extremely hard and frustrating to achieve anything when my connection drops out every 5-10 minutes.
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banjo ⸸
(@banjofn) reported
just got nbn now 21 - 15 ping wtf
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Ashton
(@kutch86) reported
@abcnews Ookla speed tests are based on the actual speed of the users connection when a speed test is conducted. I don't know about others, but I don't usually speed test when I can connect, I do it when I am having slowness - which is practically never on my 100/40 mbps NBN plan.
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🐀Sally So over the LNP Don't DM me fellas!
(@186baaa97958443) reported
@chromecastings @Telstra @NBN_Australia Don't even get me started! I work from home running an emergency afterhours line for a disability/aged care service. My internet drops out over 20 times a day when I am trying to sort ambulances etc and I can't access client's details took a week for someone to come out grrrrrrr
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Ani, catching 'em all
(@Ani_ki__) reported
Of course the NBN in my area goes down when I need to finish my EW prep. Christ, tethering to my phone is disgusting. I haven't had speeds this bad since 2005.
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Matt Kelly
(@matty_k) reported
Needed an @NBN_Australia technician to fix a fault somewhere between home and the node. @Aussie_BB says it was somewhere between 150 to 300m from home. Guy who came out was great. Fixed it & parted with the words "If it goes down again it's not our fault." He was that confident.