NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4102, 4151, 4207, 4122, 4169 and 4109.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Annie Pappalardo
(@Annieb25) reported
from
Brisbane, State of Queensland
Ah the #NBN aka National Bumpkin Network ... they didn’t disappoint. Trying to get the NBN connected is every bit the hell I expected it to be. Delivering fast and reliable #internet is not something Australia can get right.
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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Chris Gillette
(@ChrisyG) reported
from
Brisbane, State of Queensland
On an up note, the NBN dude turned up today and in shock I sniffled both my way through a bloody nasty head cold and emotion to help him install our HFC line. I just did a speed test, got 36.1 Mbs down / 18.3 Mbs up. Our usual was 5.74 down / 1.14 up. Things are bittersweet.
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Lisa Herbert
(@MsLisaHerbert) reported
from
Brisbane, State of Queensland
@carolduncan @AgPeriUrban Absolutely. We were on deck in Mackay during Cyclone Debbie & even the ABC went down to those worst affected. Phones out for days. Guy walked for kms down a blocked road to tell authorities his village was OK. Frightens me to think how the NBN will affect comms when power is lost
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💧Ema
(@ema71080536) reported
from
Brisbane, State of Queensland
What a stupid country we are! The LNP took Rudd’s future-focussed NBN and turned it into two tin cans joined with copper and string. Now a third world 19th century network with snail mail speed. And the voters accepted this rubbish because they didn’t like Shorten! Fools!!
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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💧John Mair QGM
(@mairzy3039) reported
from
Brisbane, State of Queensland
NBN on the cheap and submarines that can't go underwater. WTF.
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!
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liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Joewin Lee
(@JoewinLee) reported
Planned NBN outage from 8am - 3pm, which meant no internet for most of today while WFH. It's 40mins past 3 and still no internet, what gives @NBN_Australia?
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nbn™ Australia
(@NBN_Australia) reported
@DrLovePants Hi Ross, occasionally, outages are unavoidable due to works required in an area. We don't have access to advise exactly what works are taking place however our internal nbn support team will be liaising directly to your provider when updates are available. 1/2
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plop
(@ap1144) reported
@PRGuy17 @ScottMorrisonMP You know the tight arses that'll buy the cheapest no name crap off eBay and then buy 5 replacements for the ****** broken stuff they keep buying, instead of just paying for quality first up? That's the Coalition. Vaccines. NBN. Submarines. They'll splurge on their mates though.
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neeks✨
(@teakittyy) reported
@NBN_Australia Hi it’s damage to my actual box - I have filled out the form on the nbn website but haven’t contacted my provider yet - should I do this as well?
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Jarrad Grainger
(@J_Grainger) reported
So, you think @Telstra technical support is bad. Try booking a move to a new house which has a pit out the front, everyone around you has nbn but you aren’t on the map…. What a nightmare. This is going to go on for 6 months I can feel it
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Hayden Reeh
(@r117312g) reported
from
Melbourne, State of Victoria
Could @Telstra be any more useless.... Our NBN has had issues for over a week, spent a day at home for a technician that never showed up. Had multiple calls dropout/hung up on. So over it. Time to find another provider. Recommendations? #NBN #Internet
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Paul Wells
(@CharingCrOZs) reported
This Years June 21st Psyop Disconnecting the NBN service of the elderly
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Paul Wells
(@CharingCrOZs) reported
This Years June 21st Psyop Disconnecting the NBN service of the elderly despite having plenty of credit in their account
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Mitch 🤝
(@ppp_mitch) reported
Hey @NBN_Australia just had a tech named Ahmed visit my place to fix up an ongoing issue and he was an absolute legend. Had the issue fixed in 10 minutes and was extremely friendly and knowledgable. Would love to know how I can pass the message on to him and his team!
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💧🕯 Johny Miller 🕯
(@jmil400) reported
@BelindaJones68 Yes. Stick him on the wall, put some stars around him, hook him up to a bad NBN connection. He’s just turns into incoherent white noise!