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NBN outages and service status in Brisbane, Queensland

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Sep 1, 5:24 AM GMT+10.
  • 76% Internet (76%)
  • 12% Total Blackout (12%)
  • 6% Wi-fi (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4102 , 4006 , 4169 , 4170 , 4122 , 4152 and 4101 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 8 hours ago
Brisbane Total Blackout 8 days ago
Brisbane Internet 8 days ago
Brisbane Internet 8 days ago
Brisbane Internet 11 days ago
Brisbane Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • Scotty_McDonald
    Scotty McDonald (@Scotty_McDonald) reported from Brisbane, Queensland

    Hey @Aussie_BB, any update on an outage in 4151? Nothing reported on your site or @NBN_Australia

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

  • PoE_fanatic
    James Smart (he/him) (@PoE_fanatic) reported from Brisbane, Queensland

    Another bad weather event, another @NBN_Australia dropout. Oh, and @BelongAU I have put in a support ticket but contacting me during the day might be tough getting hold of me during the day during the week.

  • lukeacl
    Luke™ (@lukeacl) reported from Brisbane, Queensland

    Both home and work internet collapsed this morning at 2am for some reason, weird NBN outage. But because I’m with @Aussie_BB I could easily diagnose connection states, NTD statuses, and perform a port reset on both 1600km away to get them working again without getting out of bed.

  • teamallen
    Mark (@teamallen) reported from Brisbane, Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • RuaBrithem
    Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • damienpbuckley
    Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, Queensland

    From $55 down to $19.99 on release, Turnbull’s memoir is depreciating faster than the NBN

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • iambenslater
    iambenslater (@iambenslater) reported from Brisbane, Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • TheOlderGamer52
    Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • RuaBrithem
    Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland

    @NBN_Australia Service is back up and working but just interested if this kind of damage will affect it in the future but I can’t seem to get a response from @NBN_Australia at all other than to reject any request my provider makes. That is not “as soon as possible”.

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    @max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)

  • JFelstein
    Jason Felstein (@JFelstein) reported from Brisbane, Queensland

    When will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.

  • ProfJennyGamble
    💧Prof. Jenny Gamble (@ProfJennyGamble) reported from Brisbane, Queensland

    NBN. Meant to enhance productivity. Meant to be nation building. Great idea - terrible implementation. Instead we have a second rate system - slow and unreliable #fibretothehome #shameLNP.

  • damienpbuckley
    Damien Buckley 🇦🇺🇬🇧 (@damienpbuckley) reported from Brisbane, Queensland

    Almost as shocked at this as how **** the NBN turned out to be #notshocked

  • John_Heidemann
    John Heidemann (@John_Heidemann) reported from Brisbane, Queensland

    @steeviepee @ParamountPlusAU Reality is there are a number of factors that may affect performance. I’m on an NBN100 service so enjoy a good connection right from the start. I’m using an Apple TV device connected to a gigabit wired connection to my router and NBN. Everything is stable and no slow links. 1/2

  • ntniddrie
    ntn (@ntniddrie) reported from Brisbane, Queensland

    @MissEmmG @alivicwil @annaspargoryan 1. Not funny. Truth. I work in the remotest regions and people are more connected than my in-laws in central BNE. So it's age not region. 2. NBN does not equal internet. 3. Using FB is using internet. HN is still the worst option of all available choices.

  • _jegg
    Jessica (@_jegg) reported from Brisbane, Queensland

    @BelongAU hi team, my NBN box has been flashing on and off for the last hour. Is there an outage in SEQ atm?

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland

    1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • GarfieldR1966
    Garfield C. Reynolds (@GarfieldR1966) reported

    @NBN_Australia Here I am almost 2 weeks later and still regular interruptions while NBN lists our address as subject to network degradation. I have contacted my provider and they then check with NBN and I am told work is ongoing. But nothing gets fixed!!!!

  • NBN_Australia
    nbn® Australia (@NBN_Australia) reported

    @adamnicotera Hi Adam, we are sorry to hear about your service being impacted. When there’s an unplanned outage on the nbn network, we keep your service provider updated with all available updates as soon as we have new updates, so please continue to stay in touch with them.

  • johnnymoo1969
    Johnnymoo1969 (@johnnymoo1969) reported

    @NBN_Australia @ausgov If I ran my business like you I’d be bankrupt - you get away with it - too bad I’m going to Starlink - hope Starlink puts you out of business - how about paying me for my leave day!!!

  • AmicusCuri99068
    Amicus Curiae (@AmicusCuri99068) reported

    OR they could say? Starlink is the same OR cheaper and gives better service! while our sat service costs a LOT for lousy speeds and is ****** if? it works at all Elon Musk cashes in on Australia’s NBN fail Bush families are being forced to pay the world’s richest man for basic phone coverage, as Australia’s bungled NBN rollout leaves dangerous black spots across the regions. Paywalled Tiset

  • KribbyVT
    Kribby 🦊🔥 Soulfire Kitsune (@KribbyVT) reported

    When my internet stops conking out I will be UNSTOPPABLE… but until then I sit in the corner and sob 🥺 nbn please fix it

  • MarkA5859
    Mark A (@MarkA5859) reported

    I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    Still sans @NBN_Australia They came out Monday, identified the issue & refused to fix it. Told them that I was over them & that I'll be signing up with @Starlink Looking forward to receiving my kit from Starlink soon. Hotspotting with my @Telstra mobile is 1/2 speed of a snail. Painful much. Going crazy. Don't need this stress.

  • ItsSoundwaveTTV
    Soundwave | Streamer (@ItsSoundwaveTTV) reported

    @Optus Fix your NBN you ******* suck dude

  • LiamMiller79
    Liam Miller (@LiamMiller79) reported

    @adamnicotera @NBN_Australia Go to NBN outage page get no info whatsoever, have to sit on hold to service provider instead. How hard is it to put some detail on your own NBN outage page to save customers the running around ?

  • ElbK19
    BethinCanberra (@ElbK19) reported

    @Thejimpenman Yet the business minded LNP… $2.4B on #Robodebt $5.5B to cancel the French submarine contract $50B the NOT NATIONAL NBN + 20B more thx directly to Mr Abbott $254B for LNP stage 3 taxcuts over 10yrs - stopped by Labor. Oh wait, is that ur actual beef? Missed out?