NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4005, 4170, 4101, 4152, 4169 and 4102.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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✌liz (Not today) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@call_me_tomasso Probably the oh so crap version of the NBN..
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Mark
(@teamallen) reported
from
Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia We have no alternative as there is no way to contact you directly even though this is your issue, my provider has been given no updates for 7 days.
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🖐🏻Pete_Bergs
(@unclepete_100) reported
from
Brisbane, State of Queensland
@GHCuthbertson @chrispydog @BieglerTom @NBN_Australia 47M down 18 Up , cannot complain...
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Aidan Gavin
(@fourdarklines) reported
from
Brisbane, State of Queensland
Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Just Bullshit Malcolm, and you know it. You demean yourself trying to justify the total shit/fight NBN you created under the orders of the Mad Monk. You appear to have been enthusiastic in doing so. You will wear this like a wreath while you remain in this Forum.
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💧Prof. Jenny Gamble
(@ProfJennyGamble) reported
from
Brisbane, State of Queensland
NBN. Meant to enhance productivity. Meant to be nation building. Great idea - terrible implementation. Instead we have a second rate system - slow and unreliable #fibretothehome #shameLNP.
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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💦Graham
(@graham2603) reported
from
Brisbane, State of Queensland
Is anyone else having trouble with their NBN regularly dropping out or slowing down
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@SoloVideoGamer I keep hearing of these NBN issues from hundreds of people. Only ever had 1 issue and that's when we 1st got connected. No upload speed. 😂 Now I get a constant 94/37mbps unless of course someone is downloading lol
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Old Timer
(@OldTime58084241) reported
from
Brisbane, State of Queensland
@CannabisFairy69 @davidbewart @kjon1230 NBN another LNP cluster ****
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dc
(@offshoredc) reported
from
Brisbane, State of Queensland
@YaThinkN @BreakfastNews Yes and if you continue a curve it becomes a circle and we end up behind ourselves and backwards. The NBN is a palindrome for a reason. It’s as much backwards as it forwards. At times we have the worst broadband service you could imagine
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
@max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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AustPostDelays
(@aust_post) reported
@Vanished00One I’m sorry to read this, Robert. But isn’t Hobart in Brisbane? I checked on a map (our internet is still down, so no Google maps) and it’s in the same region. Please allow a further 3 weeks for our NBN to return and a further 4 for the delivery of your socks. ~Teddy
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Fearghas
(@Fearghas13) reported
@jckdnh The NBN is so bad Twitter is sending people to suspend your account in person.
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ken tsang
(@jxeeno) reported
yes, it's a bit more nuanced than that. but what NBN Co has done is modelled that by 2022, customers will need an additional $2 worth of CVC per customer. the only "consultation" is whether you bundle that into the AVC or get providers to pay for the CVC overage
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Fred Mackay
(@_FredMackay) reported
@NBN_Australia I would LOVE to, if it weren't an intermittent fault. I'd hazard a guess and say it's a problem at the exchange level, not my freshly installed and tested line.
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dhh
(@dhh901) reported
@NBN_Australia That's stupid, recode the mac address. How many places are contacting you before demolishion to come grab your garbage box? I'm assuming none and they get thrown out and you buy more, leading to the shortage we are in now due to NBN incompetence.
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bern
(@burnbaby_1) reported
@NBN_Australia I waited all day and they never showed. And I have called my telco and they have been trying to get in touch with the tech. Worst service ever
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Nigel Purchase
(@Nigel_Purchase) reported
So our NBN connection is down, and has been for 2 days. Before that it was 1/10th the speed our plan is for. Useless government! Well, as soon as Starlink is available, we'll be getting it. Having to use my phone as data hotspot to type this.
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Completely over it.
(@kaffando) reported
About 3 weeks ago, the @NBN_Australia was down for 8 hours. Since then my internet connection has been utterly shite. I also recall @TPG_Telecom tweeting me that they would look into compensation, but no. Nothing. I'm so over this fckn country. So over it.
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Rick Haseman
(@RHaseman) reported
> Saturday: Come home, no internet > Sunday: Still dead > NBN Co - "Service Perfect" > Raise fault w TPG > TPG investigate > Escalate to NBN > Monday: TPG confirm NBN tech earliest Wednesday > Service restored > NBN notify work done in my area > NBN try to confirm Wednesday visit
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Please Note
(@PleaseN25333005) reported
@NBN_Australia @VodafoneAU I’ve just moved, signed up for NBN with Vodafone, but the previous tenant has taken the power cable for the NBN box. How do I get a replacement? I ordered one on Amazon, the connection was too small, Vodafone customer service has been unwilling to help