NBN

NBN Outage Report in Brisbane, State of Queensland

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If you are having issues, please submit a report below.

The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4169, 4101, 4103, 4170, 4151 and 4102.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Brisbane, State of Queensland 03/09/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Brisbane, State of Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • JohnAFlood John Flood (@JohnAFlood) reported from Brisbane, State of Queensland

    A friend of mine who teaches at Griffith has been told her NBN is down for 2 days. Teaching and research up the spout. Of all the idiotic decisions @TurnbullMalcom took, screwing up the deployment of Australia’s internet was one of the biggest. Truly awful

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • NigelBell19 💧Nigel Bell (@NigelBell19) reported from Brisbane, State of Queensland

    @ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • littleredwrites Melanie (@littleredwrites) reported from Brisbane, State of Queensland

    Oh apparently it’s a nationwide NBN issue. Hooray.

  • littleredwrites Melanie (@littleredwrites) reported from Brisbane, State of Queensland

    @Telstra @NBN_Australia outage in 4304 QLD.

  • Brentus88 Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, State of Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • MKWAnthony Anthony (@MKWAnthony) reported from Brisbane, State of Queensland

    Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...

  • caskings caskings (@caskings) reported from Brisbane, State of Queensland

    Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

  • heykitarei kit (@heykitarei) reported from Brisbane, State of Queensland

    @lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • chiesburger Chiloe Cerrafon (@chiesburger) reported from Brisbane, State of Queensland

    @NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??

  • GrahamSmith111 Graham Smith (@GrahamSmith111) reported from Brisbane, State of Queensland

    I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

  • Cpt_CBRZY CBRZY (@Cpt_CBRZY) reported from Brisbane, State of Queensland

    @NBN_Australia has been non existent today. Internet drops every 15 minutes or so and sometimes stays down for 10 minutes. Infuriating to say the least

  • unixbigot Christopher Biggs (@unixbigot) reported from Brisbane, State of Queensland

    I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.

  • lucky_rae Rae (@lucky_rae) reported from Brisbane, State of Queensland

    Dodo is slow NBN has their moment's

  • damienpbuckley Damien Buckley 🇦🇺🇬🇧 (@damienpbuckley) reported from Brisbane, State of Queensland

    Almost as shocked at this as how **** the NBN turned out to be #notshocked

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • real_mattq Matt Quinn (@real_mattq) reported

    Hey @Optus can you please fix our NBN in Rankin Park NSW 2287. It’s now been 20hrs #notgoodenough @acccgovau

  • BelongAU Belong (@BelongAU) reported

    @YllopBois Hey Feu, we’ve fixed the issue! Your nbn connection should be working again. If you're still having trouble, please restart your modem and any nbn equipment. -Rhys

  • valeriekhoo valeriekhoo (@valeriekhoo) reported

    Wow and I was told I might have down time for half an hour to connect fibre to the premises. Turns out it's actually two weeks via @NBN_Australia If I knew this I wouldn't have switched.

  • nicksplitter Nick Splitter (@nicksplitter) reported

    Only took 6 months for Telstra to send an NBN tech who wasn't an *******. No dropouts since cables replaced 3 hours ago... #fingerscrossed

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    Hello @Aussie_BB. My NBN in Heathmont is a bit unstable in the last 10-15 mins. Lots of pings dropping. Anything going on?

  • NecromancyBlack Necromancy Black (@NecromancyBlack) reported

    Damn, nice job NBN. Put a fault in with my ISP yesterday afternoon, Wednesday morning booked. Called this morning saying they can come this afternoon (lucky I wasn't feeling great so was WFH), showed up pretty much right on 12 and had the modem replaced and fixed by 12:30.

  • Darrenb53984998 Darren brown (@Darrenb53984998) reported

    @BelongAU I down power my nbn box and modem and it works for about 5 minutes and than cuts out.

  • aekramer47 Aaron Kramer (@aekramer47) reported

    @NBN_Australia We received our upgrade last Saturday. We now have NO Internet. ISP has been told by NBN that it is an "IT" issue on NBN's side that they are investigating and no ETA yet. Know of 4 other "upgrades" in our area at the same time. They also have NO Internet and same fault...

  • showtoonz Showtoonz (@showtoonz) reported

    So you contact me with an email to contact you about an nbn order. When I do so it takes 35 minutes to answer and then have it explained to me that you will be contact me again and not actually help with the bloody problem. How hopeless are you?

  • patricktapper FractalTrader (@patricktapper) reported

    @NBN_Australia How everyone feels? What? I'd feel better if you just got on with things. I don't pay my taxes for feelings mate. I want service.