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NBN outages and service status in Brisbane, Queensland

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Sep 1, 5:24 AM GMT+10.
  • 76% Internet (76%)
  • 12% Total Blackout (12%)
  • 6% Wi-fi (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4102 , 4006 , 4169 , 4170 , 4122 , 4152 and 4101 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 1 hour ago
Brisbane Total Blackout 8 days ago
Brisbane Internet 8 days ago
Brisbane Internet 8 days ago
Brisbane Internet 11 days ago
Brisbane Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Found @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again

  • lorrainewhat
    lorraine (@lorrainewhat) reported from Brisbane, Queensland

    The NBN is brand spanking new but two to three times a week I get a text advising they're doing emergency repairs in my area.

  • TheOlderGamer52
    Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    @BreakfastNews Talking NBN: Pine Creek, NT. Half way Darwin - Katherine August 2021 needed to apply for a Qld entry pass. Not even the local library could open Qld Govt website. If Cessnock is bad, Outback communities are medieval. Cessnock? Election priority? Hunter seat?

  • damienpbuckley
    Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, Queensland

    From $55 down to $19.99 on release, Turnbull’s memoir is depreciating faster than the NBN

  • John_Heidemann
    John Heidemann (@John_Heidemann) reported from Brisbane, Queensland

    @steeviepee @ParamountPlusAU Reality is there are a number of factors that may affect performance. I’m on an NBN100 service so enjoy a good connection right from the start. I’m using an Apple TV device connected to a gigabit wired connection to my router and NBN. Everything is stable and no slow links. 1/2

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland

    1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • MKWAnthony
    Anthony (@MKWAnthony) reported from Brisbane, Queensland

    Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...

  • NigelBell19
    💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland

    @ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐

  • adibvun
    Tokyo (@adibvun) reported from Brisbane, Queensland

    @NBN_Australia damn man, thought u were suppose to be stable and fast. Cost more but poor connection 😕

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • gb7004
    greg bradley (@gb7004) reported from Brisbane, Queensland

    Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Exetel NBN is down again when trying to watch Premier of Queensland announce new Ekka holiday

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    @max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Just resubmitted job application before @NBN_Australia went down again for no reason. Reset isn't working. Luckily I have 4G Android phone.

  • JestaCat
    Paul M (@JestaCat) reported from Brisbane, Queensland

    @Netflixhelps @92_saif @NetflixANZ And ... Definitely NOT using a VPN or proxy, and have not changed any settings anywhere between NBN and couch since last night. Help!

  • OldTime58084241
    Old Timer (@OldTime58084241) reported from Brisbane, Queensland

    @CannabisFairy69 @davidbewart @kjon1230 NBN another LNP cluster ****

  • GrahamSmith111
    Graham Smith (@GrahamSmith111) reported from Brisbane, Queensland

    I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • VK4PWG
    Paul Galea (@VK4PWG) reported

    @TopherField I tried for 6 months to get my faulty NBN fixed (FTTN - copper/xdsl for the last 0.9km). NBN blamed the retailer who blamed NBN. I gave up and put in Starlink and have never looked back (4 years ago). NBN dug up the street 2 years ago to install fibre to the premises - I have a pit at the boundary of my property. My property is marked as 'NBN Ready'. Problem is that they never actaully pulled any fibre in the street !! The NBN is a huge scam.

  • mitchell_costin
    Mitchell Costin (@mitchell_costin) reported

    Who else is experiencing **** internet speeds after 7pm? By 10 pm it's almost impossible to get pages to load up and and have a smooth social media experience. Bloody diabolical. I'm on the verge of ditching the NBN and going Starlink. 😠😠

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    @desmondbratcat @nbn @Starlink In a sense its not the ISPs fault, its the NBNs fault. The problem as per last week, an NBN tech came out to connect someone in my complex. Seems he unplugged me at the pit. I don't know why we still have ISPs when they just default to the NBN to come out & fix the issue.

  • Neilsy58
    Neil Cambourne (@Neilsy58) reported

    @NBN_Australia hello , we had a scheduled upgrade in our street in Manly Vale yesterday and since the NBN team left none of us have internet access. Your website says unscheduled outage. Not very good service to be honest

  • GBH0100
    Gregory Briscoe-Hough (@GBH0100) reported

    @samstrades But he did deliver the NBN ( no bloody network) so well too!

  • AussieSolaris
    Solaris (@AussieSolaris) reported

    @GearlessRoe I need internet, I'll go nuts without it. Heh. I miss gaming, waste of time as it was. I need some connection to the outside world, as much as I like/need my solitude. There is one section in this place where I get signal good enough to stream/use the internet well enough. Everywhere else is essentially dead. Miss being able to use the phone in bed, have to hotspot it & put it in one specific spot & use the PC now. See what happens/what I do these coming weeks. If I don't leave here/get kicked out for breaching them, and I can get more dollars in, Starlink will be the way. In theory. Shame though, $85 a month for only 100gb is an oof. My NBN plan with unlimited data at the last place was only $70 a month. Without further dollars/income, cannot afford. Will have to sort something soon. My entire situation right now is *not* sustainable.

  • AttonMathews
    Atton-Risk (@AttonMathews) reported

    @Mick55629336 @LNPvoterfail @SistaRuthDOPD On the surface that does indeed ring true and in principal you really aren't incorrect. Problem is the councils are broadly right to refuse. Australia has 3 levels of government of which they are all disconnected. The feds hold the purse strings, the states build everything the councils regulate on a local level. We have migration today because the federal government doesn't have to eat the cost or suffer the consequences directly. Building up not out is in fact good urban planning. The problem is that is not only not what is going to happen. But structurally as it stands that is practically impossible. Since to make this actually work you would have to move away from car dependency into walkable cities PT and the rest of that. All of this is going to cost money and the federal government is being crushed alive by non means or capacity tested entitlement programs. Extremely expensive and inefficient road infrastructure a poorly executed nbn(thanks lnp). A deeply outdated and small railway network with mixed gauges. Along with a very very expensive electrical grid. Effectively the federal government is out of action in this regard. Because of what are deeply systemic failures allowed to compound upon each other. They can't spare the cash required to execute upon building up rather than out. State governments are forced to absorb these rent seeking migrants. Attempting to build housing on infrastructure they cannot afford upgrade designed around medium to low density housing. While councils being mostly directly connected to all of this are sometimes inclined to play the veto card as they should. This entire migration program can be made to work that is true but practically that is impossible. Thus it really should just be canceled as there are more critical systemic problems we face.

  • harry_harrop
    Harry Harrop (@harry_harrop) reported

    May be a possible delay tonight due to emergency nbn maintenance 😭 fingers crossed 🤞🏻

  • johnnymoo1969
    Johnnymoo1969 (@johnnymoo1969) reported

    @NBN_Australia @ausgov If I ran my business like you I’d be bankrupt - you get away with it - too bad I’m going to Starlink - hope Starlink puts you out of business - how about paying me for my leave day!!!

  • GoodFellaBoiBoi
    GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported

    @showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.