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NBN outages and service status in Brisbane, Queensland

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 30, 9:52 AM GMT+10.
  • 75% Internet (75%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4101 , 4102 , 4104 , 4010 , 4169 and 4152 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Total Blackout 8 hours ago
Brisbane Internet 2 days ago
Brisbane Internet 4 days ago
Brisbane Internet 4 days ago
Brisbane Wi-fi 4 days ago
Brisbane Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • chiesburger
    Chiloe Cerrafon (@chiesburger) reported from Brisbane, Queensland

    @NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??

  • SJMcCambridge
    Shaun McCambridge (@SJMcCambridge) reported from Brisbane, Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • 25MMCC
    ema (@25MMCC) reported from Brisbane, Queensland

    @MadFckingWitch We’re the country who believe the GFC never happened, that the ALP stimulus package was worthy of an austerity plan for the last decade and that the ALP NBN was a huge waste of money! Yep- saving lives and eliminating the CV is definitely a leftist ananda.

  • heykitarei
    🌈 🎀 𝕜𝕚𝕥𝕒𝕣𝕖𝕚 (@heykitarei) reported from Brisbane, Queensland

    My NBN is down and Vodafone won't pick up 😭. It's ******* Friday, this is not how I wanted to start my weekend.

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    Had no issues with Telstra cable pre-NBN

  • wakehamAMR
    David Wakeham 💊💩🔬👨🏻‍💻🏳️‍🌈 (@wakehamAMR) reported from Brisbane, Queensland

    Will be without NBN until at least Monday afternoon 😩 However at least the nice representative, Okmar from my service provider offered 25GB free to my mobile.

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia We have no alternative as there is no way to contact you directly even though this is your issue, my provider has been given no updates for 7 days.

  • adibvun
    Tokyo (@adibvun) reported from Brisbane, Queensland

    @NBN_Australia damn man, thought u were suppose to be stable and fast. Cost more but poor connection 😕

  • DannMallet
    Dann Mallet (@DannMallet) reported from Brisbane, Queensland

    Optus mobile and nbn slow tonight

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    @max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

  • JestaCat
    Paul M (@JestaCat) reported from Brisbane, Queensland

    @Netflixhelps @92_saif @NetflixANZ And ... Definitely NOT using a VPN or proxy, and have not changed any settings anywhere between NBN and couch since last night. Help!

  • teamallen
    Mark (@teamallen) reported from Brisbane, Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    @BreakfastNews Talking NBN: Pine Creek, NT. Half way Darwin - Katherine August 2021 needed to apply for a Qld entry pass. Not even the local library could open Qld Govt website. If Cessnock is bad, Outback communities are medieval. Cessnock? Election priority? Hunter seat?

  • offshoredc
    dc (@offshoredc) reported from Brisbane, Queensland

    @YaThinkN @BreakfastNews Yes and if you continue a curve it becomes a circle and we end up behind ourselves and backwards. The NBN is a palindrome for a reason. It’s as much backwards as it forwards. At times we have the worst broadband service you could imagine

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder No for weeks on and off. Twitter especially but certain websites. Tv streaming is fine which suggests this may be an NBN traffic priority issue

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ExoticSpice101
    ExoticSpice (@ExoticSpice101) reported

    I’m thankful I have NBN Fibre but even with that I will never use cloud gaming. why would the local computing die anyway? This AI craze will die quicker than the computer. Phones and laptops still need to be need built. What’s going to stop is that PCs will no longer be cheap

  • charlietech
    Charlie (@charlietech) reported

    @gav_mck I ran into that with my uncle in Maleny. The crowding for Starlink meant no space. He has it now (waited in que like every1) but its why NBN are pushing their service to market asap with Amazon leo. At least you have options!!

  • Carlsie555
    🖤Carly🤍 (@Carlsie555) reported

    Trying to Work from Home and my internet has **** itself….again. 🙄 Been on hold to the help desk for the past 45 mins trying to sort. Anyone suggest a good nbn provider that doesn’t drop out?

  • qexdval
    dexq (@qexdval) reported

    Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

  • mustafa__jones
    Mustafa Jones (@mustafa__jones) reported

    @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

  • lynaem88
    🌸Lynae 🟪⬜️🟩 (@lynaem88) reported

    @Telstra my nbn isn’t working the Telstra modem is working perfectly fine. is it a me issue or a nbn issue.

  • spannaforce
    Anna (@spannaforce) reported

    @ApiaFcViareggio Nbn was down. Seems OK now

  • optus_help
    Optus Help (@optus_help) reported

    @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

  • moresunshine_1
    John Cas (@moresunshine_1) reported

    @Sauronlordking If there is one thing I didn't mind from the ALP that would be the NBN in its original form. Then this idiot came around and mutilated it into his own little mixed up mess. That now has to be unraveled at even more expense!!!

  • smith_johnxxxx
    John Smith (@smith_johnxxxx) reported

    @Sauronlordking @VDejan0000 The day that CGT was introduced. That was really the end of Australia as we knew it. Hawke and Keating also introduced HECS and fees for higher degrees. This has evolved into the current absolute nightmare with massive fees and terrible quality education. NBN was another giant Labor **** up.