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NBN outages and service status in Brisbane, Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • NBN generated 4 outage signals in the last 24 hours around Brisbane, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 10, 1:18 AM GMT+10.
  • 83% Internet (83%)
  • 10% Wi-fi (10%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4102 , 4101 , 4005 , 4053 , 4114 and 4051 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at NBN

NBN is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 9 hours ago
Brisbane Internet 14 hours ago
Brisbane Internet 20 hours ago
Brisbane Internet 24 hours ago
Brisbane Internet 1 day ago
Brisbane Total Blackout 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland

    @AussieBecka @stufromoz I finally got through! Turns out it's an NBN issue. Technician booked for tomorrow morning!

  • heykitarei
    kit (@heykitarei) reported from Brisbane, Queensland

    @lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.

  • chiesburger
    Chiloe Cerrafon (@chiesburger) reported from Brisbane, Queensland

    @NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Found @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • caskings
    caskings (@caskings) reported from Brisbane, Queensland

    Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland

    @SteveMolk @VodafoneAU What? I have to check mine. That's dodgy. And now I feel awful because I recommended you to voda NBN didn't I??

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland

    1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

  • MKWAnthony
    Anthony (@MKWAnthony) reported from Brisbane, Queensland

    Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...

  • PoE_fanatic
    James Smart (he/him) (@PoE_fanatic) reported from Brisbane, Queensland

    Another bad weather event, another @NBN_Australia dropout. Oh, and @BelongAU I have put in a support ticket but contacting me during the day might be tough getting hold of me during the day during the week.

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • Flansq
    Doctor Quim, Medicine Woman (@Flansq) reported from Brisbane, Queensland

    @sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.

  • ElCanguro76
    BWGraham (@ElCanguro76) reported from Brisbane, Queensland

    One good thing about the #NBN being down today, I’ve given the bathroom & toilet a good clean, and steam cleaned the floors. My wife will be in shock when gets home #Brisbane

  • damienpbuckley
    Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, Queensland

    From $55 down to $19.99 on release, Turnbull’s memoir is depreciating faster than the NBN

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Just resubmitted job application before @NBN_Australia went down again for no reason. Reset isn't working. Luckily I have 4G Android phone.

  • shaun_dorney
    Shaun Dorney (@shaun_dorney) reported from Brisbane, Queensland

    @iallikat @Patrick51112869 @MorpheusBeing Their crap NBN is already halfway there 😂😂

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Unfortunately @NBN_Australia is down again so I have to reschedule appointment to get it fixed via @exetel

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Mac80277103
    Retro MoJo 🇦🇺 🧡 (@Mac80277103) reported

    @GreenTyler27 Yep, our respective Government's have stunning track records of gross incompetence in the planning and rollout of large infrastructure projects, resulting massive costs overruns paid for by the tax payer. Remember Labor's start the original NBN "fibre to the premises" rollout and its massive unplanned cost overruns? Then along comes the LNP's moronic attempt to cut costs by a change over to a crap "fibre to the node" hook-up and other "hybrid" connection types. We still deal with this high cost to maintain mish-mash today this very day. End result, we've been quietly paying for the dismantling and replacement of the LNP's substandard "FTTN" with "FTTP" as originally planed, and thus, billion's $$$ wasted.

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @Marilynrules1 @stevehearne7 @arbsmichael The competition is basically at retail level and thanks to the nbn there's actually been an upgrade to the fixed line network so there's better service. Significant speed improvement and slight price increase.

  • DanielSMatthews
    𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported

    @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

  • Dipenspeaks
    Dipen Patel (@Dipenspeaks) reported

    @Zacknarltree Worst ping ever to be seen .. only on tangerine NBN

  • stephenhumble11
    stephen humble (@stephenhumble11) reported

    @BassonBrain @Starlink Nationalist fools wasting taxpayers money. Imagine if every country wanted their own LEO constellation the performance would be poor it would be expensive and require endless subsidy's like Australia's NBN satellite service.

  • RobWhiteEsp
    Rob White (@RobWhiteEsp) reported

    @RennickGBR @RobbieBarwick How much Starlink get because the NBN sucks *****?

  • kojrey_codes
    Kojrey (@kojrey_codes) reported

    This is the argument for the #NBN few predicted: 1) Spend lots of money to build a national broadband network. 2) Spend even more money to make it Fibre to the Premises (FTTP) by default. 3) Private competitor pops up and offers comparable service, in more geographies, with zero Australian govt money. ....But where some are now (4a) Private competitor drives out public investment (4b) Private competitor CEO becomes hyper-partisan & divisive AND THEN (4c) They decide to use almost-monopoly power to hold citizens hostage with price increases. Kevin07 may have saved us, even if he didn't know it at the time.

  • HardwareUnboxed
    Hardware Unboxed (@HardwareUnboxed) reported

    All this talk about personal computing dying and what not, I (Steve) decided to try GeForceNOW (Australia) Ultimate using Wireless NBN, Starlink and 5G. My review is this: It's really bad, f@&ing sucks. Thank you for your time.

  • RocKM16827690
    RocK_M (@RocKM16827690) reported

    @grave0x @robb_j_m AFAIK There is no "free roll out" of FTTP. If you are on an FTTN network the homeowner has the "choice" to fork out money for the property to be upgraded to FTTP. If you are on the Coax/HFC network you are **** out of luck as the best NBN can do is try increase line bandwidth

  • charlie_mi53959
    Charlie ****** (@charlie_mi53959) reported

    @TheKouk Including child care, the ABC etc. is only the first bit of where you’re wrong. Even if you include them in your list, they don’t put a dent on white elephants like the NDIS, NBN, and not to mention all the lost tobacco reve— oh, I’m sorry, I forgot you were a retard. Carry on.