NBN outages and service status in Brisbane, Queensland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- NBN generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 6, 7:30 PM GMT+10.
- Internet (77%)
- Wi-fi (16%)
- Total Blackout (5%)
- E-mail (2%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4101 , 4169 , 4105 , 4102 , 4503 and 4151 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at NBN
NBN is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Internet | 1 day ago |
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Brisbane
|
Internet | 1 day ago |
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Brisbane
|
Wi-fi | 1 day ago |
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Brisbane
|
2 days ago | |
|
Brisbane
|
Internet | 4 days ago |
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Brisbane
|
Wi-fi | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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🌈 🎀 𝕜𝕚𝕥𝕒𝕣𝕖𝕚 (@heykitarei) reported from Brisbane, QueenslandMy NBN is down and Vodafone won't pick up 😭. It's ******* Friday, this is not how I wanted to start my weekend.
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Paul M (@JestaCat) reported from Brisbane, Queensland@Netflixhelps @92_saif @NetflixANZ And ... Definitely NOT using a VPN or proxy, and have not changed any settings anywhere between NBN and couch since last night. Help!
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Bradders (@editsmithy) reported from Brisbane, Queensland@NBN_Australia We have no alternative as there is no way to contact you directly even though this is your issue, my provider has been given no updates for 7 days.
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Dwight Walker (@dwightwalker) reported from Brisbane, QueenslandUnfortunately @NBN_Australia is down again so I have to reschedule appointment to get it fixed via @exetel
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Jessica (@_jegg) reported from Brisbane, Queensland@BelongAU hi team, my NBN box has been flashing on and off for the last hour. Is there an outage in SEQ atm?
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Old Timer (@OldTime58084241) reported from Brisbane, Queensland@CannabisFairy69 @davidbewart @kjon1230 NBN another LNP cluster ****
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Dwight Walker (@dwightwalker) reported from Brisbane, QueenslandFound @NBN_Australia is down again after 1 day in #Caboolture
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, Queensland@YaThinkN Also wondering how much of Scummo’s obsession with having kids at school is abject terror of the population at large learning just how bad the NBN is going to be under load
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland@NBN_Australia Service is back up and working but just interested if this kind of damage will affect it in the future but I can’t seem to get a response from @NBN_Australia at all other than to reject any request my provider makes. That is not “as soon as possible”.
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Mike Goldman (@mikegoldmanlive) reported from Brisbane, QueenslandTelstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@jdaalder No for weeks on and off. Twitter especially but certain websites. Tv streaming is fine which suggests this may be an NBN traffic priority issue
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandAfter telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Benny Ling (@bdyling) reported from Brisbane, QueenslandThe good news is, the apartment I purchased off the plan has FTTP. The bad news is, it’s not NBN FTTP, it’s some “LBN Co” FTTP, whom I have never heard of before.
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Dwight Walker (@dwightwalker) reported from Brisbane, QueenslandFound @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again
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kit (@heykitarei) reported from Brisbane, Queensland@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.
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Aidan Gavin (@fourdarklines) reported from Brisbane, QueenslandMake that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@BreakfastNews Talking NBN: Pine Creek, NT. Half way Darwin - Katherine August 2021 needed to apply for a Qld entry pass. Not even the local library could open Qld Govt website. If Cessnock is bad, Outback communities are medieval. Cessnock? Election priority? Hunter seat?
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✌liz (Not today) franklin (@Mcali4) reported from Brisbane, Queensland@call_me_tomasso Probably the oh so crap version of the NBN..
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🖐🏻Pete_Bergs (@unclepete_100) reported from Brisbane, Queensland@GHCuthbertson @chrispydog @BieglerTom @NBN_Australia 47M down 18 Up , cannot complain...
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Communal Noodle (@Communal_Noodle) reported@eevblog NBN stands for "No Bloody Network" sometimes.
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Graham Heathcote (@larry_the_van) reported@wilburston @robb_j_m $110 per month is more expensive than most NBN plans - unless you’re out of NBN range and need satellite, Starlink will never be better - it’s physically impossible.
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Dave Jones (@eevblog) reported@asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.
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Ezzeddine | عزالدين (@ezzh_) reported@m1nhaxo That’s garbage in a family household lol nbn is so terrible
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My handle was funnier when it was less believable. (@AIproject6) reported@wilburston @robb_j_m I highly doubt any satellite service is better than NBN unless you're literally not in the coverage area.
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Lucas | 🇦🇺 (@TheBlackWallaby) reported@australian Even Tesla is made in China, so what is the actual issue here? This was sent from my Mac Mini, made in China, sitting on a desk made in China, connected to the NBN through a Wi-Fi gateway made in China, typed from my Logitech keyboard, made in China, while I sit in an office chair made in China, looking at a Samsung monitor made in, checks notes, Vietnam. At some point the argument has to get more precise than “China bad.” If the concern is connected vehicles, telemetry, firmware access, data storage, or fleet security for MPs, then make that argument properly and apply it consistently across all networked devices. But pretending Chinese EVs are uniquely suspicious while half the modern office supply chain is already Chinese-made is not analysis. My iPhone (made in China) is connected to my Apple Auto - driving me around tracking me on a GPS map, with a microphone that works, and the Head Unit (made in China) Where does it end?
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Michelle Burrows (@ChelleAB) reportedI’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.
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bek_lenin (@bek_lenin) reported@robb_j_m NBN is free, however the providers are the ones who charge. But the infrastructure itself has always been free. They upgraded our home for free, changed over faulty equipment, for free. As for price get about 300mbps DL for $80 a month. Not bad. Super reliable. Happy.
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Carmel Fay (@CarmelFay) reported@robb_j_m Starlink. Prior to that we had a satellite connection through the NBN in our rural area which was a bit of a nightmare. They brought in this 'fair use' clause that if you went over a certain amount, you'd get suspended, but it was never terribly clear if you were approaching your limit. It was a rolling limit. I don't know if they still have it. Probably. And then our plan, the larger one, was removed and we were put on some weird sort of plan that gave us no real allocation where we couldn't even watch youtube. Really shabby way to treat customers. Starlink is reliable, has good speeds and no limits on usage, and we never get throttled. It's about $135 a month, but we're happy to pay. We'd never go back to NBN.
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James the 2nd (@JamesII4824) reported@disco___cat @jason_king72 GST is fine ( Keating wanted it at first ). I didn't even mention the damage he did to the housing market with his CGT discount. No government sold out future generations to the Boomers like Howard's. And Abbott sucked - NBN vandal and climate vandal.