NBN outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.

City	Problem Type	Report Time
Brisbane	Internet	4 hours ago
Brisbane	Internet	5 hours ago
Brisbane	Total Blackout	2 days ago
Brisbane	Internet	5 days ago
Brisbane	Internet	6 days ago
Brisbane	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Christopher Biggs (@unixbigot) reported 2 minutes ago from Brisbane, Queensland

  I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.

• 
  Monica Bradley (@MonBLeaves) reported 8 minutes ago from Brisbane, Queensland

  @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

• 
  Graham Smith (@GrahamSmith111) reported 20 minutes ago from Brisbane, Queensland

  I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

• 
  kit (@heykitarei) reported 21 minutes ago from Brisbane, Queensland

  @lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.

• 
  Luke™ (@lukeacl) reported 21 minutes ago from Brisbane, Queensland

  Both home and work internet collapsed this morning at 2am for some reason, weird NBN outage. But because I’m with @Aussie_BB I could easily diagnose connection states, NTD statuses, and perform a port reset on both 1600km away to get them working again without getting out of bed.

• 
  Rahul (@wildnez) reported 22 minutes ago from Brisbane, Queensland

  @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

• 
  caskings (@caskings) reported 22 minutes ago from Brisbane, Queensland

  Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

• 
  Doctor Quim, Medicine Woman (@Flansq) reported 28 minutes ago from Brisbane, Queensland

  @sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.

• 
  Rahul (@wildnez) reported 28 minutes ago from Brisbane, Queensland

  @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

• 
  💧Nigel Bell (@NigelBell19) reported 31 minutes ago from Brisbane, Queensland

  @ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐

• 
  D (@etredoo) reported 37 minutes ago from Brisbane, Queensland

  @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

• 
  Schmick 01b (@01bSchmick) reported 39 minutes ago from Brisbane, Queensland

  @adamajacoby Australia post is only poorly, run to get NBN level bonuses you will need to damn your nation to an internet ghetto.

• 
  Anthony (@MKWAnthony) reported 39 minutes ago from Brisbane, Queensland

  Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...

• 
  ■■PAUL■■ (@PaulRaidersGuy) reported 39 minutes ago from Brisbane, Queensland

  @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

• 
  Shaun McCambridge (@SJMcCambridge) reported 46 minutes ago from Brisbane, Queensland

  Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

• 
  Laszlo Heiter (@laciheiter) reported 47 minutes ago from Brisbane, Queensland

  @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

• 
  D (@etredoo) reported 47 minutes ago from Brisbane, Queensland

  @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

• 
  🇭🇲 Channa K 🇮🇳 (@Channakt) reported 51 minutes ago from Brisbane, Queensland

  NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.

• 
  Laszlo Heiter (@laciheiter) reported 56 minutes ago from Brisbane, Queensland

  @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

• 
  andrew dutton (@duttonkona) reported 57 minutes ago from Brisbane, Queensland

  Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  George Smiley (@GeorgeS21916881) reported 9 minutes ago

  @news_australian The bloke who crippled the NBN & cost the nation 10's of billions to fix his incompetence. No accountability.

• 
  💦💧Sally Edsall (@SwimSallySwim) reported 9 minutes ago

  @TurnbullMalcolm @RonniSalt @LiSTNRau Please send me the link from Ozemail. NBN not working.

• 
  mark pg (@mark16pg) reported 9 minutes ago

  God there have been some dud PM in Australia history. But the biggest ego of the lot turned out to be one of the worst. Has cost the Aust at least $50 to $100b in failed policies only a madman would consider. Sub's,NBN,sending water uphill,Barrier Reef etc. Ego maniac Turnbull

• 
  David Li 🇹🇼🇦🇺🇺🇸🇯🇵 (@Dave2307) reported 11 minutes ago

  Unable to watch #SurvivorAU tonight my internet NBN Telstra Modem is Broken 😭😭😭 booked a technician for Thursday.

• 
  zwicky humason (@Zwickyhumason1) reported 15 minutes ago

  @Smizzy777 @AlboMP Attempting to view the Streaming of ROBODEBT R.C. is proving stressful. The Internet connection remains another piece of Turnbull’s great abilities with NBN network.

• 
  Kester Valentine (@CybernetCowboy) reported 15 minutes ago

  @tascharles @DougCameron51 @TurnbullMalcolm The NBN was crap thought bubble, that even the experts were against. I run 5G its faster than the cable service I lost under the NBN which was faster than the NBN.

• 
  Kester Valentine (@CybernetCowboy) reported 17 minutes ago

  @tascharles @DougCameron51 @TurnbullMalcolm Makes zero difference it was start by labor. Like most labor ideas they turn to ****. NBN, Carbon Tax, Mining Tax, NDIS to name a few others.

• 
  Eric Van den Bossche (@eric_bossche) reported 18 minutes ago

  @JJKALE2 It's pathetic deflection that use to work before modern communication tech. That's right - Murdoch convinced turnbull to dumb down the nbn in order to safeguard his cable network ...

• 
  Don Wilson (@DonWils07404103) reported 21 minutes ago

  @RhondaGarad This issue came up re executive bonuses to APO & NBN bosses. Our corporate world lives by it. I saw an episode of Vera then. She declined a Police medal. When asked why, she said "why should I get extra things just for doing my job?" That's the type of humility we need.

• 
  AJWS (@basis_dude) reported 23 minutes ago

  @3_eurong @gracextwo Probably due to the piss poor NBN we all experienced under the 9 years of Scotty