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NBN outages and service status in Brisbane, Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 21, 7:02 AM GMT+10.
  • 70% Internet (70%)
  • 13% Total Blackout (13%)
  • 9% Wi-fi (9%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4006 , 4122 , 4152 , 4102 , 4101 and 4121 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at NBN

NBN is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 1 day ago
Brisbane Phone 2 days ago
Brisbane Internet 3 days ago
Brisbane Internet 5 days ago
Brisbane Internet 6 days ago
Brisbane Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • ProfJennyGamble
    💧Prof. Jenny Gamble (@ProfJennyGamble) reported from Brisbane, Queensland

    NBN. Meant to enhance productivity. Meant to be nation building. Great idea - terrible implementation. Instead we have a second rate system - slow and unreliable #fibretothehome #shameLNP.

  • nathanhome
    Nathan Home (@nathanhome) reported from Brisbane, Queensland

    @PollyMel @NBN_Australia they wouldn't say... guessing storm damage

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @TheVinsomniac @NBN_Australia Good work! NBN was only down for half an hour, which was nice. But it sounds as if everything’s broken at your place. Sorry to hear it.

  • DannMallet
    Dann Mallet (@DannMallet) reported from Brisbane, Queensland

    Optus mobile and nbn slow tonight

  • heykitarei
    kit (@heykitarei) reported from Brisbane, Queensland

    @lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    Had no issues with Telstra cable pre-NBN

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Exetel NBN is down again when trying to watch Premier of Queensland announce new Ekka holiday

  • Mcali4
    ✌liz (Not today) franklin (@Mcali4) reported from Brisbane, Queensland

    @call_me_tomasso Probably the oh so crap version of the NBN..

  • Cpt_CBRZY
    CBRZY (@Cpt_CBRZY) reported from Brisbane, Queensland

    @NBN_Australia has been non existent today. Internet drops every 15 minutes or so and sometimes stays down for 10 minutes. Infuriating to say the least

  • duttonkona
    andrew dutton (@duttonkona) reported from Brisbane, Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • chrisbrownjade
    Chris Brown (@chrisbrownjade) reported from Brisbane, Queensland

    @abcnews "Starlink's performance is "significantly better" than NBN Co's satellite service, according to a telecommunications analyst". More like Starlink blows Sky Muster out of the water, and that's with only a small number of total satellites launched so far 😳

  • nasser_tony
    Tony Nasser 🇦🇺 (@nasser_tony) reported from Brisbane, Queensland

    A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder No for weeks on and off. Twitter especially but certain websites. Tv streaming is fine which suggests this may be an NBN traffic priority issue

  • Channakt
    🇭🇲 Channa K 🇮🇳 (@Channakt) reported from Brisbane, Queensland

    NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • GrahamSmith111
    Graham Smith (@GrahamSmith111) reported from Brisbane, Queensland

    I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

  • birdnoises
    David Kapernick (@birdnoises) reported from Brisbane, Queensland

    @NBN_Australia any news on outage in Brisbane at New Farm ? No internet since yday afternoon.

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

  • pedrocamargo
    Pedro Camargo (@pedrocamargo) reported from Brisbane, Queensland

    @NBN_Australia, I have already accepted that broadband in Australia will be worse than most mid-range developing countries. But do you also have to lie to us on maintenance/issues? Why?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pfbt
    Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported

    @NBN_Australia Once again our useless service is dropping out. Thanks to the destructive & stupid @hontonyabbott (NOT Hon.) & complicit @turnbullmalcolm some of us are stuck with the useless satellite service. Years of promises of fixed wireless or something but … NOTHING

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @LambDownUnder @TheLucidyn @Batman2242 If you ignore the $30B and 9 years wasted on the failed LNP version. #nbn will be profitable and provide a nice return once all the MTM mess is removed from the network

  • Cassy090909
    Cassy090909 (@Cassy090909) reported

    @shaunacohn @Starlink If there is no service in your area, it’s likely due to development, outage or missing database record. Check the NBN Rollout Map on their website. Verify your address. Your address may be missing. There is widespread NBN coverage on Gold Coast. Check their website.

  • Cameronmac67
    Cameron (@Cameronmac67) reported

    @TopherField Kevin07 rammed an uncosted NBN idea through with ~$10b funding. Next gov continued despite true costs far higher & timelines half of actual. Downgraded to cut costs so never as promised. Both major parties keep pouring money into bad ideas like this. did someone say NDIS?

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    Here in Sydney, we're still waiting for the Nine Network's switch to a mostly MPEG4 multiplex which among other things, will bring with it 9LifeHD. No idea if they're waiting for NBN to move out before making that change or what, but I guess patience is a virtue in any case!

  • JH_Otway_Ranges
    John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported

    @TopherField I'm in regional Victoria and there's NBN fixed wireless, someone has to come to your home, drill holes and install cables and a antenna on the roof that's if you are in line of sight of the tower, it is slow, people around me have just got Starlink instead, it's a game changer

  • MarekBage
    Marek Bage. (@MarekBage) reported

    @JohnnyLydon I just moved to a new NBN provider. While researching, Canstar, Whistleout and others just gave me the same handful of companies to choose from. After asking AI (both Grok and ChatGPT) I ended up with a huge list of potentials with some real good deals. Comparison sites are ****.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    My @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.

  • SamGues97214452
    Sam Guest (@SamGues97214452) reported

    @ellymelly Never, as a former employee of NBN, I had proposed a non terrestrial backup service but they flatly refused to consider updating their satellite communications, and now we are digitally vulnerable.

  • optus_help
    Optus Help (@optus_help) reported

    @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon