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NBN outages and service status in Brisbane, Queensland

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Full Outage Map
  • NBN generated 2 outage signals in the last 24 hours around Brisbane, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 13, 1:19 PM GMT+10.
  • 76% Internet (76%)
  • 12% Wi-fi (12%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)

The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4101 , 4169 , 4053 , 4122 , 4109 and 4031 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.

CityProblem TypeReport Time
Brisbane Internet 9 hours ago
Brisbane Total Blackout 10 hours ago
Brisbane Internet 2 days ago
Brisbane Wi-fi 3 days ago
Brisbane Internet 3 days ago
Brisbane Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • PaulRaidersGuy
    ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • mikegoldmanlive
    Mike Goldman (@mikegoldmanlive) reported from Brisbane, Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • Mcali4
    ✌liz (Not today) franklin (@Mcali4) reported from Brisbane, Queensland

    @call_me_tomasso Probably the oh so crap version of the NBN..

  • SJMcCambridge
    Shaun McCambridge (@SJMcCambridge) reported from Brisbane, Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • GrahamSmith111
    Graham Smith (@GrahamSmith111) reported from Brisbane, Queensland

    I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Found @NBN_Australia is down again after 1 day in #Caboolture

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Just resubmitted job application before @NBN_Australia went down again for no reason. Reset isn't working. Luckily I have 4G Android phone.

  • TheOlderGamer52
    Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • shaun_dorney
    Shaun Dorney (@shaun_dorney) reported from Brisbane, Queensland

    @iallikat @Patrick51112869 @MorpheusBeing Their crap NBN is already halfway there 😂😂

  • duttonkona
    andrew dutton (@duttonkona) reported from Brisbane, Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • adibvun
    Tokyo (@adibvun) reported from Brisbane, Queensland

    @NBN_Australia damn man, thought u were suppose to be stable and fast. Cost more but poor connection 😕

  • singaporedavid1
    David (@singaporedavid1) reported from Brisbane, Queensland

    @RoadknightThe Telstra and the NBN will never deliver.

  • thenebulaofcats
    The Nebula of Cats (@thenebulaofcats) reported from Brisbane, Queensland

    Looks like no stream tonight because @DodoAustralia can't provide a working internet service despite multiple insurances from their customer service saying my service is "Fine" #nbn #SmallStreamersConnect

  • iambenslater
    iambenslater (@iambenslater) reported from Brisbane, Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Krenlight
    Krenlight (@Krenlight) reported

    **** useless NBN installer couldn't even keep a 4 hour appointment window and then cancelled the install, making us wait another 9 days before they get their **** together and just ******* connect the service I've paid for. #NBN

  • Shawzus84
    D_Shaw84 (@Shawzus84) reported

    @DrunkAt12 @OMGTheMess LOL nbn was required. Dont ******* mention starlink, the latency is far higher and hardwired fiber network is far more reliable.

  • oohaah_67
    Steph McG (@oohaah_67) reported

    @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

  • trickyidnego
    Millicent Bystander (@trickyidnego) reported

    I look at this guy and all I see is rorted ****** internet. We have such poor leaders in Australia that they cant even recognise how basic, how integral, stuff like the nbn is to Australia. Still fixing yr mistakes, so stfu

  • Hobbie4C
    Hobbie (@Hobbie4C) reported

    @Riogallica NBN is always a cluster. The whole NBN-ISP-customer chain is absolute *****. A virtual guarantee all problems will take longer to resolve.

  • TeoMorabito
    Teo (@TeoMorabito) reported

    I just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously

  • Books4566
    Books (@Books4566) reported

    As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

  • Loza7691
    Loza (@Loza7691) reported

    @NBN_Australia Another “unplanned outage “ in Montmorency area, I really don’t think we are getting value for money. NBN is either very slow or down 😡

  • ConroyJohn36064
    TrueBlueAmerican @Betamalefinder 3606------------- (@ConroyJohn36064) reported

    @MalleusIg tribal ****. nbn

  • ryanremery
    Ryan Emery (@ryanremery) reported

    @VodafoneAU And, of course, @VodafoneAU is claiming they have to wait 24hrs for my "service number" to change before I can get the FTTP I requested 2 weeks ago. @NBN_Australia says it hasn't received a modification request. Today or 2 weeks ago. Time for the ombudsman.