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NBN outages and service status in Brisbane, Queensland

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 17, 2:05 PM GMT+10.
  • 68% Internet (68%)
  • 18% Wi-fi (18%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4121 , 4152 , 4005 , 4068 , 4013 and 4122 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 14 hours ago
Brisbane Internet 3 days ago
Brisbane Wi-fi 3 days ago
Brisbane Internet 4 days ago
Brisbane Internet 4 days ago
Brisbane Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • Mcali4
    ✌liz (Not today) franklin (@Mcali4) reported from Brisbane, Queensland

    @call_me_tomasso Probably the oh so crap version of the NBN..

  • DannMallet
    Dann Mallet (@DannMallet) reported from Brisbane, Queensland

    Optus mobile and nbn slow tonight

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    @marydever8 @WendyNorthey Are you telling me remote medicine doesn't work? But, but... thst was why the NBN was built!... wait no, it was all but killed by a certain lawyer who went on to be PM. explains it really. Please don't get another headache trying to figure out the logic of my posts

  • John_Heidemann
    John Heidemann (@John_Heidemann) reported from Brisbane, Queensland

    @steeviepee @ParamountPlusAU Reality is there are a number of factors that may affect performance. I’m on an NBN100 service so enjoy a good connection right from the start. I’m using an Apple TV device connected to a gigabit wired connection to my router and NBN. Everything is stable and no slow links. 1/2

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Unfortunately @NBN_Australia is down again so I have to reschedule appointment to get it fixed via @exetel

  • caskings
    caskings (@caskings) reported from Brisbane, Queensland

    Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

  • NigelBell19
    💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland

    @ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐

  • littleredwrites
    Melanie (@littleredwrites) reported from Brisbane, Queensland

    @Telstra @NBN_Australia outage in 4304 QLD.

  • JestaCat
    Paul M (@JestaCat) reported from Brisbane, Queensland

    @Netflixhelps @92_saif @NetflixANZ And ... Definitely NOT using a VPN or proxy, and have not changed any settings anywhere between NBN and couch since last night. Help!

  • SJMcCambridge
    Shaun McCambridge (@SJMcCambridge) reported from Brisbane, Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • TheOlderGamer52
    Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland

    @SoloVideoGamer I keep hearing of these NBN issues from hundreds of people. Only ever had 1 issue and that's when we 1st got connected. No upload speed. 😂 Now I get a constant 94/37mbps unless of course someone is downloading lol

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland

    @AussieBecka @stufromoz I finally got through! Turns out it's an NBN issue. Technician booked for tomorrow morning!

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Found @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

  • damienpbuckley
    Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @YaThinkN Also wondering how much of Scummo’s obsession with having kids at school is abject terror of the population at large learning just how bad the NBN is going to be under load

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • ValleyBrian
    We’re NOT “all in this together” (@ValleyBrian) reported from Brisbane, Queensland

    @VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

  • nathanhome
    Nathan Home (@nathanhome) reported from Brisbane, Queensland

    @PollyMel @NBN_Australia they wouldn't say... guessing storm damage

  • wildnez
    Rahul (@wildnez) reported from Brisbane, Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ContactVVR
    The Solitary Reaper @YonSolitary is my old account (@ContactVVR) reported

    @Celicagirl6 @johncurtin @VodafoneAU Thank you 🙏 Hope you also got connectivity back. My nbn was working. I was thinking of cancelling it & sticking with VodaFail coz nbn is too expensive. Thank God i didnt cancel it. I would have been left with no way to even verify if the problem was with my phone or VodaFail

  • Carlsie555
    🖤Carly🤍 (@Carlsie555) reported

    Trying to Work from Home and my internet has **** itself….again. 🙄 Been on hold to the help desk for the past 45 mins trying to sort. Anyone suggest a good nbn provider that doesn’t drop out?

  • negativevortex_
    The Policy Guy (@negativevortex_) reported

    @OzHempRocks @MarkoMatvikov 1/3 The latent, already eligible scenario Well, welcome to the world of whacky PBO estimations, eh? Let me see – so PBO are not to be trusted to estimate NBN, NDIS, Snowy 2.0, nuclear (etc) – but we trust them here? I see.... Let’s look at their stats and I’ll explain them to you for your benefit. This is how you come to quote the ‘uptake’ figure. See embedded table. So here is the 26% quoted as being ‘eligible’, or what you call uptake. But here is where that gets problematic. 1. Your optimum scenario relies on someone having $0 income. They’re not even filing an ITR! The $0 scenario does not apply to PBO modelling, as they’re not in that cohort at C, which drives D & then E. 2. Of greater relevance - of that 26%, this cohort includes any permutation of incomes for couples, the overwhelming majority of whom: a. Are eligible but earning in the same tax brackets (eg $45K and $75K, or $80K and $130K, or $200K and $200K) and hence receive no benefit at all, or b. Are in different tax brackets but are both at the lower end of the income scale (eg one at $40K the other at $60K – moderates out to $50K apiece saving $500) c. Are in different tax brackets, earning good incomes, but where the disparity is insignificant (eg one at $75K, the other at $150K – a saving of $1200) Of the ‘eligible’ pool of 26% of tax filers or 16% of the population, most of them receive $0 benefit as they ARE eligible but are both in the same tax bracket (2a). A large proportion end up with ‘something, but not material’. Before anyone jumps down my throat, consider this – the ALP’s WATO policy due to commence 2027 is $250 per person, so either; - ON does intend to continue WATO, which just further piles the burden on the tax system or - ON rescinds this, and most people (90% of income tax filers) are actually worse off. See example 2b above. They’d be no better off. So, I presume ON will inherit the (dubious) WATO and add IS (income splitting) into the mix. We just end up with a ludicrously over-engineered tax system. Punchline - we end up with between 1-3% of the population who receive a material benefit. It is probably closer to 2.5% of the voting population. Many parents will think they are eligible but end up receiving nothing. Which is the essence of populist policy. Let me be honest – the ALP WATO is fairer, simpler, and better. So, you either inherit it and over-engineer the system or discard it and wear the ire of the population. Or take my advice and engineer a far better, fit for purpose, future proofed model.

  • gaymilkisgay
    DerKrampus (@gaymilkisgay) reported

    @ianclarkeAU NBN is not a cellular network - I think your statement is illogical.

  • a_rodrodrigues
    Ash Rodrigues 🐯🏆 🏆 🏆 (@a_rodrodrigues) reported

    Hi, when is the service going to be restored in Seven Hills, QLD. It's been more than 24 hours and we havent heard what the issue is. @NBN_Australia

  • NftSnowman
    SnowmanNFT (@NftSnowman) reported

    @NicFromOz They use Telstra wholesale network, coverage shouldn’t change from what you have now, 4G, no 5G, I have used them, changed to Superloop though, tied in with NBN plan for bundle discount.

  • jscmurdo
    John Murdoch (@jscmurdo) reported

    @ausnuc_ian It was a Press release waiting for a business case that never eventuated. That's how the LNP operated. Don't get me started on the NBN catostrophe. Another example of the great economic managers.

  • BlackHillCraig
    GdayM8 (@BlackHillCraig) reported

    You're partly right - we don't have a free market. The market here is heavily distorted with gov intervention. Inflation is cause by increased money supply. That inflation affects everyone - including grocery stores, NBN providors, health funds. They must pass those costs down. Fuel is also subject to inflation in addition to the fuel crisis. This impacts input costs for many businesses, not all, to varying degrees. The only thing that causes market wide inflation is Gov.

  • SpurlingByron
    Byron Spurling (@SpurlingByron) reported

    @NBN_Australia any update on service outage in Seven Hills/Norman Park in Brisbane, QLD? Your website is lagging and blaming a power outage for the issue. @Energex did their job, we had power back on within 4.5-5 hours, that was yesterday 16/06/26 Still waiting 27+ hours later…

  • mitchell_costin
    Mitchell Costin (@mitchell_costin) reported

    @RobERussell1 @FranMooMoo Yes it is. I did some checking&at the moment I'm better off staying with the NBN network. I have told this to Elon many times,but I never get an answer. Same goes for his paid premium subscription to X. It sounds reasonable in American dollars, but that explodes in our currency.