NBN outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.

City	Problem Type	Report Time
Brisbane	Internet	10 hours ago
Brisbane	Wi-fi	2 days ago
Brisbane	Internet	2 days ago
Brisbane	Wi-fi	2 days ago
Brisbane	Total Blackout	2 days ago
Brisbane	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Rubens Camejo (@PagewoodCoach) reported 5 minutes ago from Brisbane, Queensland

  @BreakfastNews Talking NBN: Pine Creek, NT. Half way Darwin - Katherine August 2021 needed to apply for a Qld entry pass. Not even the local library could open Qld Govt website. If Cessnock is bad, Outback communities are medieval. Cessnock? Election priority? Hunter seat?

• 
  Paul (@ardmorelad) reported 7 minutes ago from Brisbane, Queensland

  I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail

• 
  David Wakeham 💊💩🔬👨🏻‍💻🏳️‍🌈 (@wakehamAMR) reported 10 minutes ago from Brisbane, Queensland

  Will be without NBN until at least Monday afternoon 😩 However at least the nice representative, Okmar from my service provider offered 25GB free to my mobile.

• 
  Laszlo Heiter (@laciheiter) reported 13 minutes ago from Brisbane, Queensland

  @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

• 
  caskings (@caskings) reported 16 minutes ago from Brisbane, Queensland

  Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

• 
  Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported 22 minutes ago from Brisbane, Queensland

  .@NBN_Australia has to be the worst company in Australia. I have an exposed NBN cable in my yard, intermittent phone, and they say and I’ve reported it through my service provider. Get an email saying service provider hasn’t put in an “incident” and they’ve closed case.

• 
  Doctor Quim, Medicine Woman (@Flansq) reported 29 minutes ago from Brisbane, Queensland

  @sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.

• 
  Melanie (@littleredwrites) reported 30 minutes ago from Brisbane, Queensland

  Oh apparently it’s a nationwide NBN issue. Hooray.

• 
  Laszlo Heiter (@laciheiter) reported 31 minutes ago from Brisbane, Queensland

  @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

• 
  Paul M (@JestaCat) reported 36 minutes ago from Brisbane, Queensland

  @Netflixhelps @92_saif @NetflixANZ And ... Definitely NOT using a VPN or proxy, and have not changed any settings anywhere between NBN and couch since last night. Help!

• 
  Old Timer (@OldTime58084241) reported 36 minutes ago from Brisbane, Queensland

  @CannabisFairy69 @davidbewart @kjon1230 NBN another LNP cluster ****

• 
  ntn (@ntniddrie) reported 40 minutes ago from Brisbane, Queensland

  @MissEmmG @alivicwil @annaspargoryan 1. Not funny. Truth. I work in the remotest regions and people are more connected than my in-laws in central BNE. So it's age not region. 2. NBN does not equal internet. 3. Using FB is using internet. HN is still the worst option of all available choices.

• 
  John Heidemann (@John_Heidemann) reported 41 minutes ago from Brisbane, Queensland

  @steeviepee @ParamountPlusAU Reality is there are a number of factors that may affect performance. I’m on an NBN100 service so enjoy a good connection right from the start. I’m using an Apple TV device connected to a gigabit wired connection to my router and NBN. Everything is stable and no slow links. 1/2

• 
  jchimself (@jchimselfbigpo2) reported 45 minutes ago from Brisbane, Queensland

  Just Bullshit Malcolm, and you know it. You demean yourself trying to justify the total shit/fight NBN you created under the orders of the Mad Monk. You appear to have been enthusiastic in doing so. You will wear this like a wreath while you remain in this Forum.

• 
  Jon Cartwright (@badgergloveppt) reported 45 minutes ago from Brisbane, Queensland

  @SanatanaMishra I never wanted a landline, but for years I had to have one to get ADSL. There were no naked ADSL options in our suburb. Ditched it the moment I got NBN. Only my mother in law and robocalls ever used it tbh.

• 
  Tim Blake (@timjohnblake) reported 46 minutes ago from Brisbane, Queensland

  @JessMcDonell OMG I feel like nbn had been so bad lately

• 
  Rubens Camejo (@PagewoodCoach) reported 47 minutes ago from Brisbane, Queensland

  @NickRossTech The market for this? Movies! 3d films has been done but, imagine.. One such movie streamed in all cinemas showing it from a central location. 2 way coms? Not before 2040 and 9G internet. Bandwidth is the issue to overcome with this tech. 1m chats would sink our NBN G5 for movies

• 
  Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported 49 minutes ago from Brisbane, Queensland

  Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

• 
  Dwight Walker (@dwightwalker) reported 55 minutes ago from Brisbane, Queensland

  Unfortunately @NBN_Australia is down again so I have to reschedule appointment to get it fixed via @exetel

• 
  💧Nigel Bell (@NigelBell19) reported 55 minutes ago from Brisbane, Queensland

  @ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pilot Beacon (@pilotbeaconhere) reported 5 minutes ago

  @AlboMP NBN increases that you made, are costing us an extra 300 dollars a year. Forcing us to consume an internet that you can charge more for at any moment is an extrotion racket. I hope you fix this asap. Any mandatory expectation should be met with free service or cheap rates.

• 
  Warbird (@warbird) reported 13 minutes ago

  @basedhaerin @50ShadesOfSeoul Data cap home internet plans used to be common before the NBN. Yeah true they were mostly a drastically slowed service rather than a hard stop (like slowed to dial up speeds), or there would be exceeds usage charges. However they were advertised as X GB per month.

• 
  Cass Chronicles 🇦🇺 🍊🚀 💎🙌 (@CassChronicle76) reported 14 minutes ago

  @BritishHodl @dansemperepico Not in UAE, but Australian NBN sucks in Sydney, so changing to Starlink as there’s a free hardware offer and it’s now cheaper than NBN. I also like that Starlink is funding getting to Mars. 🚀

• 
  Patricia (@callejap) reported 14 minutes ago

  NBN has been down in my area all day. Time to get rid of #nbn and connect to my providers 5G

• 
  Whimsical🇦🇺 (@whimsical523456) reported 14 minutes ago from Melbourne, Victoria

  @JEChalmers You aren't creating any new private sector jobs. You aren't even investing in the private sector with public companies anymore. The last one was the ****** NBN a full generation ago now. ***** sake! Found some ******* publically owned companies and show you actually ******* support growing the economy. AND GET RID OF CGT AND INCOME TAX! Hike the GST if you need to keep the revenue the same.

• 
  ISEPTAPHILLY (@SEPTAPHILLY) reported 15 minutes ago

  @abhishekarghya Morning. Early NBN plans had Route 40 realigned significantly and frequency upgrades. Changes to Route 40 are not included in the FY27 Annual Service Plan but we are looking at making these changes in FY28.

• 
  Brettme (@Brettski_aus) reported 15 minutes ago

  @mark16pg If it was up to Turnbull, we would have had a working NBN. Lucky we listened to the other ********* and ended up with the **** show we have now.

• 
  Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported 16 minutes ago

  @hisaflog100 The original sin was Rudd and Conroy decreeing that NBN access charges must be flat across the whole network.

• 
  RoverDownUnder (@AJG71) reported 23 minutes ago

  @Adam_Creighton @DrCameronMurray This is what happens when you outsource what should be a government service to the private sector. Profit motive kicks in as do rorts & fraud. Also see the Unemployment Services, Housing, NBN etc. It isn't the scheme itself, it's the people who run it.

• 
  Vic (@ImVicLoLagain) reported 25 minutes ago

  @mrru5s3ll @LCHF_Matt @pikkkkaro yes I understand ,he seems to think I don't know there's a difference between wifi and NBN but my only contention is he seems to think we have great wifi but **** NBN and I think the inverse. somewhere this communication got lost lmao