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NBN outages and service status in Brisbane, Queensland

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If you are having issues, please submit a report below.

Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 31, 11:05 AM GMT+10.
  • 71% Internet (71%)
  • 13% Wi-fi (13%)
  • 10% Total Blackout (10%)
  • 6% E-mail (6%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4121 , 4151 , 4169 , 4005 , 4068 and 4013 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane E-mail 4 days ago
Brisbane Internet 5 days ago
Brisbane Internet 6 days ago
Brisbane Total Blackout 8 days ago
Brisbane Total Blackout 8 days ago
Brisbane Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Found @NBN_Australia is down again after 1 day in #Caboolture

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland

    1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

  • badtastefatboy
    Robert Gunner (@badtastefatboy) reported from Brisbane, Queensland

    @LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.

  • caskings
    caskings (@caskings) reported from Brisbane, Queensland

    Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

  • chrisbrownjade
    Chris Brown (@chrisbrownjade) reported from Brisbane, Queensland

    @abcnews "Starlink's performance is "significantly better" than NBN Co's satellite service, according to a telecommunications analyst". More like Starlink blows Sky Muster out of the water, and that's with only a small number of total satellites launched so far 😳

  • SJMcCambridge
    Shaun McCambridge (@SJMcCambridge) reported from Brisbane, Queensland

    Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Found @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • Brentus88
    Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

  • JohnAFlood
    John Flood (@JohnAFlood) reported from Brisbane, Queensland

    A friend of mine who teaches at Griffith has been told her NBN is down for 2 days. Teaching and research up the spout. Of all the idiotic decisions @TurnbullMalcom took, screwing up the deployment of Australia’s internet was one of the biggest. Truly awful

  • mikegoldmanlive
    Mike Goldman (@mikegoldmanlive) reported from Brisbane, Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder No for weeks on and off. Twitter especially but certain websites. Tv streaming is fine which suggests this may be an NBN traffic priority issue

  • dwightwalker
    Dwight Walker (@dwightwalker) reported from Brisbane, Queensland

    Just resubmitted job application before @NBN_Australia went down again for no reason. Reset isn't working. Luckily I have 4G Android phone.

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • littleredwrites
    Melanie (@littleredwrites) reported from Brisbane, Queensland

    Oh apparently it’s a nationwide NBN issue. Hooray.

  • TheOlderGamer52
    Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland

    @SoloVideoGamer I keep hearing of these NBN issues from hundreds of people. Only ever had 1 issue and that's when we 1st got connected. No upload speed. 😂 Now I get a constant 94/37mbps unless of course someone is downloading lol

  • mr_mouse
    Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland

    @Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

  • wakehamAMR
    David Wakeham 💊💩🔬👨🏻‍💻🏳️‍🌈 (@wakehamAMR) reported from Brisbane, Queensland

    Will be without NBN until at least Monday afternoon 😩 However at least the nice representative, Okmar from my service provider offered 25GB free to my mobile.

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    @marydever8 @WendyNorthey Are you telling me remote medicine doesn't work? But, but... thst was why the NBN was built!... wait no, it was all but killed by a certain lawyer who went on to be PM. explains it really. Please don't get another headache trying to figure out the logic of my posts

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @DoodyDarren @CovfefeDnUnder Can NBN do this? No, and it never will. Of course wired networks, such as aarpnet are way better for some applications. The fallacy is that NBN is about technology, when it’s about a cross subsidy.

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @LambDownUnder @TheLucidyn @Batman2242 If you ignore the $30B and 9 years wasted on the failed LNP version. #nbn will be profitable and provide a nice return once all the MTM mess is removed from the network

  • WhatYouThinkIT1
    WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported

    @ArtistAffame If you don't have a wifi router then you will. The 5G is the mobile network, you connect to the internet via that or via NBN. Usually then it connects to a wifi router.

  • pigways
    pigways (@pigways) reported

    @BrowntownBrew @Batman2242 NBN Sats crowded out all private investment. Even it's rollout was ill considered, eg shutting down the interim satellite during the wet season 😳 Specifically what NBN requirements can't be met by starlink ? 🤔 Starlink has ~250k residential subs, 350k total. NBN 300k total.

  • ExpertOracle
    Viscount Dave, The Vaxed (@ExpertOracle) reported

    @NBN_Australia G'day! We are renovating and need to replace an early NBN FTTP box and power supply with the new NBN box. Our ISP says to contact you, but there is nothing on your website that addresses this issue. Please help!

  • Pickle2507
    Maverick (@Pickle2507) reported

    @strangerous10 Like nbn with its 40000 network outages per yea

  • Andrew_Godman
    Andrew Godman (@Andrew_Godman) reported

    @fjzeit And to think Labor just wanted to build this for the same cost the Libs spend 😜 I won’t forgive them given I had really bad non nbn internet during the start of Covid while I had to work from home

  • gaymilkisgay
    DerKrampus (@gaymilkisgay) reported

    @ianclarkeAU NBN is not a cellular network - I think your statement is illogical.

  • KevinMe49077436
    Kevin Metcalfe (@KevinMe49077436) reported

    @AlanBixter Why, we spent a fortune on the NBN, just go to the countries news service and watch it there.

  • the_vocal_one
    The Opinionated Veteran (@the_vocal_one) reported

    @CovfefeDnUnder @ianclarkeAU All network types have limits on the bandwidth (speed available to users), even wired ones... It's just that for fixed networks like the NBN, those limits are much, MUCH higher.