NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4102, 4109, 4005, 4101, 4060 and 4170.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Wi-fi (10%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Benny Ling
(@bdyling) reported
from
Brisbane, State of Queensland
The good news is, the apartment I purchased off the plan has FTTP. The bad news is, it’s not NBN FTTP, it’s some “LBN Co” FTTP, whom I have never heard of before.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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Tony Nasser 🇦🇺
(@nasser_tony) reported
from
Brisbane, State of Queensland
A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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Chris Gillette
(@ChrisyG) reported
from
Brisbane, State of Queensland
On an up note, the NBN dude turned up today and in shock I sniffled both my way through a bloody nasty head cold and emotion to help him install our HFC line. I just did a speed test, got 36.1 Mbs down / 18.3 Mbs up. Our usual was 5.74 down / 1.14 up. Things are bittersweet.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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Lisa Herbert
(@MsLisaHerbert) reported
from
Brisbane, State of Queensland
@carolduncan @AgPeriUrban Absolutely. We were on deck in Mackay during Cyclone Debbie & even the ABC went down to those worst affected. Phones out for days. Guy walked for kms down a blocked road to tell authorities his village was OK. Frightens me to think how the NBN will affect comms when power is lost
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!
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Jason Felstein
(@JFelstein) reported
from
Brisbane, State of Queensland
When will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Skystyler
(@LukeSkystyler) reported
@btckr NBN paid a fortune for Optus' and Telstra's HFC networks when the advice from their own engineers was these networks are worthless. Then they paid a shitload more for Telstra's copper network. Turnbull stuffed the NBN full of ex-telstra executives who had a ton of telstra stock.
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Dr Cameron Jones
(@drcameronjones) reported
@Telstra I'm about to lodge multiple days of conversation between myself and Telstra with the Telecommunications Ombudsman around our loss of NBN and your inability to solve the problem despite ongoing issues for over 1.5yr since ADSL. Something's wrong with the fibre in the Rd.
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nbn™ Australia
(@NBN_Australia) reported
@mohammad7175 Hi Mohammad, regarding the network upgrades, nbn is currently working with industry partners to work through the exact details of the order/upgrade process. It's expected that service providers 1/2
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Carolyn Young
(@Carolynyoungau1) reported
29 hours with no nbn internet connection due to a technical issue would be bad enough if we weren’t in lockdown with most working from home and remote learning.
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Plock
(@Plock95840779) reported
@njbtweet @btckr @RoyanWg I have had Telstra fix my copper 3 times in the last 12 months, and i have got both Telstra and NBN fibres running, literally, along my driveway. Telstra says i can't patch into theirs and NBN says it will cost $17000 to patch into theirs. $17000 for 2 meters onto the house.
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Growth Point Ag
(@growthpointag) reported
CAUTION: If someone from the @NBN_Australia calls about your connection to the internet via the NBN just hang up. Call your ISP and inform them. Have 2 close contacts who have lost $100k from their scam this week. Aussie accents and very clever.
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#Lesley 🐈🦊🐱🐕🐔
(@yeoperson) reported
@EscapedParent @denniallen @NBN_Australia No problem...thought it might be a common thing.
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zwetschgen 🇦🇺🇻🇳🇩🇪🏴☠️
(@zwetschgen) reported
@NBN_Australia Internet/NBN dropout issues in Altona North 3025 since before 1700 hours today and dropout and lag issues over the last 2 days
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Aso
(@ItsAsolem) reported
@Shady_Oak1 @Greninja Wtf 31mb/s I'm over here proud to have 4, stupid nbn
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Robert Hudson
(@manaz_d) reported
@AUSFestivus @Aussie_BB @NBN_Australia They also require password rolling every 60 days when there's no evidence that my long and complicated password has been compromised. So now I have "(min_password_length-2)x" where x rolls from 1-6 (as they remember the last 6 passwords)... Talk about encouraging stupid...