NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4102, 4169, 4101, 4151, 4066 and 4120.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Annie Pappalardo
(@Annieb25) reported
from
Brisbane, State of Queensland
Ah the #NBN aka National Bumpkin Network ... they didn’t disappoint. Trying to get the NBN connected is every bit the hell I expected it to be. Delivering fast and reliable #internet is not something Australia can get right.
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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Lisa Herbert
(@MsLisaHerbert) reported
from
Brisbane, State of Queensland
@carolduncan @AgPeriUrban Absolutely. We were on deck in Mackay during Cyclone Debbie & even the ABC went down to those worst affected. Phones out for days. Guy walked for kms down a blocked road to tell authorities his village was OK. Frightens me to think how the NBN will affect comms when power is lost
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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💧John Mair QGM
(@mairzy3039) reported
from
Brisbane, State of Queensland
NBN on the cheap and submarines that can't go underwater. WTF.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!
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Chris Gillette
(@ChrisyG) reported
from
Brisbane, State of Queensland
On an up note, the NBN dude turned up today and in shock I sniffled both my way through a bloody nasty head cold and emotion to help him install our HFC line. I just did a speed test, got 36.1 Mbs down / 18.3 Mbs up. Our usual was 5.74 down / 1.14 up. Things are bittersweet.
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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💧Ema
(@ema71080536) reported
from
Brisbane, State of Queensland
What a stupid country we are! The LNP took Rudd’s future-focussed NBN and turned it into two tin cans joined with copper and string. Now a third world 19th century network with snail mail speed. And the voters accepted this rubbish because they didn’t like Shorten! Fools!!
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Mal Briggs
(@malb) reported
@PaulFletcherMP You must confidently rely on the support of the ignorant. Labor doesn't years designing and setting up the NBN roll out, and had barely begun the physical rollout, which LNP took over and stuffed up Is telling lies a requirement of your cabinet?
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Hilton
(@threatbear_co) reported
@DrCassCross Set your router to connect directly to your hotspot with a route distance of +1 - that way whenever your NBN is down it will automatically route over hotspot
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Steve Dries
(@grandslam50) reported
Twitter quiet on labors pledge to fix the NBN
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Ted Gibbons
(@TedGibbons) reported
@Telstra Yes, Telstra is our non-provider of no nbn. This fiasco has been going on since the 7th of November and now we’re being told there is a networking issue in the field that won’t be fixed unti the 22nd. In the meantime we have to pay through the nose for pre-paid 4g.
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Tara #SaveSense8 #doublevaxxed 20/9/21
(@Aussietranstara) reported
@DodoAustralia I hate to tell you this Gwen but I did not cancel anything and I am actually using my Dodo NBN service, I think you have me mixed up with someone else. I actually have a brand new modem because your staff insisted on it. Why because they did not want to call NBN.
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kokolopa.. PM a systemic, consistent, public liar
(@kokolopa) reported
@selga55 Jane is getting well versed in saying black is white or vice versa… Malcolm had an opportunity to do something about the poor communications network (as Howard did with Telstra) but squibbed it relying on dodgy advice about 5G… but NBN execs are still making a fortune
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Stephen Koukoulas
(@TheKouk) reported
"Get the government out of peoples lives" So: no road building no Medicare no education funding no age pension no NDIS no PBS no childare assistance no drought assistance for farmers no child support no ABC no NBN no vocational training no BOM no natural disaster relief No idea!
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Tara #SaveSense8 #doublevaxxed 20/9/21
(@Aussietranstara) reported
@DodoAustralia I have sent you my who DODO numbers and a DTF number so you can get to my trouble ticket. We have our NBN with you for a reason, it is so we do not have all of our devices on one provider.
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Robert Hazeltine
(@HazRobert) reported
@beezageeza Spot on. Health insurance is in the same boat with the corporation layer in this case subsidised by about $6bn. The efficiency dividend in both the NBN and health insurance would be enormous. Your suggestion would pay for the "upgrade" need to fix the Mad Monk damage.
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ArthurianFish
(@ArthurianFish) reported
@PaulFletcherMP Me and my barely better than ADSL2+ speeds on the NBN, with no option to increase speed short of paying tens of thousands to install fibre myself, would like to tell you to kindly go and **** yourself.