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NBN outages and service status in Brisbane, Queensland

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Full Outage Map
  • NBN generated 4 outage signals in the last 24 hours around Brisbane, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 19, 10:58 AM GMT+10.
  • 78% Internet (78%)
  • 12% Wi-fi (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)

The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4102 , 4101 , 4114 , 4105 , 4300 and 4500 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.

CityProblem TypeReport Time
Brisbane Internet 8 hours ago
Brisbane Internet 10 hours ago
Brisbane Internet 11 hours ago
Brisbane Total Blackout 14 hours ago
Brisbane Wi-fi 1 day ago
Brisbane Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • badgergloveppt
    Jon Cartwright (@badgergloveppt) reported from Brisbane, Queensland

    @SanatanaMishra I never wanted a landline, but for years I had to have one to get ADSL. There were no naked ADSL options in our suburb. Ditched it the moment I got NBN. Only my mother in law and robocalls ever used it tbh.

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • RuaBrithem
    Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • ardmorelad
    Paul (@ardmorelad) reported from Brisbane, Queensland

    I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail

  • offshoredc
    dc (@offshoredc) reported from Brisbane, Queensland

    @YaThinkN @BreakfastNews Yes and if you continue a curve it becomes a circle and we end up behind ourselves and backwards. The NBN is a palindrome for a reason. It’s as much backwards as it forwards. At times we have the worst broadband service you could imagine

  • wakehamAMR
    David Wakeham 💊💩🔬👨🏻‍💻🏳️‍🌈 (@wakehamAMR) reported from Brisbane, Queensland

    Will be without NBN until at least Monday afternoon 😩 However at least the nice representative, Okmar from my service provider offered 25GB free to my mobile.

  • heykitarei
    kit (@heykitarei) reported from Brisbane, Queensland

    @lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.

  • RuaBrithem
    Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland

    .@NBN_Australia has to be the worst company in Australia. I have an exposed NBN cable in my yard, intermittent phone, and they say and I’ve reported it through my service provider. Get an email saying service provider hasn’t put in an “incident” and they’ve closed case.

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    @BreakfastNews Talking NBN: Pine Creek, NT. Half way Darwin - Katherine August 2021 needed to apply for a Qld entry pass. Not even the local library could open Qld Govt website. If Cessnock is bad, Outback communities are medieval. Cessnock? Election priority? Hunter seat?

  • DannMallet
    Dann Mallet (@DannMallet) reported from Brisbane, Queensland

    Optus mobile and nbn slow tonight

  • ashkbne
    Ash ☁️ (@ashkbne) reported from Brisbane, Queensland

    @max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

  • ntniddrie
    ntn (@ntniddrie) reported from Brisbane, Queensland

    @MissEmmG @alivicwil @annaspargoryan 1. Not funny. Truth. I work in the remotest regions and people are more connected than my in-laws in central BNE. So it's age not region. 2. NBN does not equal internet. 3. Using FB is using internet. HN is still the worst option of all available choices.

  • Cpt_CBRZY
    CBRZY (@Cpt_CBRZY) reported from Brisbane, Queensland

    @NBN_Australia has been non existent today. Internet drops every 15 minutes or so and sometimes stays down for 10 minutes. Infuriating to say the least

  • singaporedavid1
    David (@singaporedavid1) reported from Brisbane, Queensland

    Why is the NBN so rubbish in Australia. One more outage and I’m cancelling and moving across to Starlink. Australia should just stick to making hamburgers and coffees as anything else is all just to technically difficult. @NBN_Australia @Aussie_BB

  • caskings
    caskings (@caskings) reported from Brisbane, Queensland

    Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

  • pedrocamargo
    Pedro Camargo (@pedrocamargo) reported from Brisbane, Queensland

    @NBN_Australia, I have already accepted that broadband in Australia will be worse than most mid-range developing countries. But do you also have to lie to us on maintenance/issues? Why?

  • iambenslater
    iambenslater (@iambenslater) reported from Brisbane, Queensland

    @AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • baiaphilia
    Baiaphilia (@baiaphilia) reported

    What happened was what always happens when it's a project run by the government. It failed miserably, and went way over budget. The NBN was so bad I begged my provider to give me back my previous internet connection. But they couldn't because they forced them to shut it down.

  • purana
    purana (@purana) reported

    Been trying for weeks now to get a NBN service (FTTN) connected for my mother. But TPG who she was with, and who she had service moved with just gave her the run around. They said it was provisioned, yet no DSL sync light and trying to get that resolved went in circles.

  • jamesladd
    James Ladd (@jamesladd) reported

    @iinet is there an internet outage in Victoria (nbn)?

  • CarmelFay
    Carmel Fay (@CarmelFay) reported

    @robb_j_m Starlink. Prior to that we had a satellite connection through the NBN in our rural area which was a bit of a nightmare. They brought in this 'fair use' clause that if you went over a certain amount, you'd get suspended, but it was never terribly clear if you were approaching your limit. It was a rolling limit. I don't know if they still have it. Probably. And then our plan, the larger one, was removed and we were put on some weird sort of plan that gave us no real allocation where we couldn't even watch youtube. Really shabby way to treat customers. Starlink is reliable, has good speeds and no limits on usage, and we never get throttled. It's about $135 a month, but we're happy to pay. We'd never go back to NBN.

  • TonyMemandqvy
    Tony Meman (@TonyMemandqvy) reported

    @cjoye Sell the NBN? Yeah because when we sold the electricity network, that worked out well for prices. Bringing CGT in line with tax on wages is going to be one of the fairest tax decisions made. Nothing will change otherwise businesses would have left for a tax haven already.

  • yeah_naa_maybe
    yeah, naa (@yeah_naa_maybe) reported

    @NBN_Australia internet down for 20 hours in east subs of sydney. WTF no updates, silence. what the hell is going on. @Optus @optus_help

  • Justme136160
    Just me (@Justme136160) reported

    @robb_j_m Never used NBN. Use a much cheaper wifi plan.

  • TerryCorby57986
    Terry Corby (@TerryCorby57986) reported

    @DaveMcG67 @Ausbobsmit @lauren_vasiliou Like Snowy 2 you mean started by LNP at a cost of $2B now estimated at $42B an LNP project or the NBN which cost us $110B more under Abbott& Turnbull for a far inferior service.Neither the right or left r great project managers.

  • ArealHughes
    Tony Hughes (@ArealHughes) reported

    @AlanBixter Our communications infrastructure system is not good enough. After the Turnbull NBN debacle and massive cost blowouts we still have inferior IT infrastructure. My internet is slow but works OK, however ph reception is woeful and I'm 40'ks from the coast of seventh largest city.

  • orstraya
    Orstraya (@orstraya) reported

    @eevblog How can an organisation like NBN not have its own HDD crews or a contractor on standby? Why does it need council permits to carry out emergency works when federal law lets telcos basically do what they want?