NBN outages and service status in Brisbane, Queensland
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Full Outage Map
- NBN generated 2 outage signals in the last 24 hours around Brisbane, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 12, 1:49 PM GMT+10.
- Internet (83%)
- Wi-fi (10%)
- Total Blackout (5%)
- E-mail (2%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4102 , 4101 , 4105 , 4169 , 4207 and 4109 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 10 hours ago |
|
Brisbane
|
Internet | 18 hours ago |
|
Brisbane
|
Internet | 2 days ago |
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Brisbane
|
Internet | 2 days ago |
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Brisbane
|
Internet | 4 days ago |
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Brisbane
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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caskings (@caskings) reported from Brisbane, QueenslandHey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?
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Aidan Gavin (@fourdarklines) reported from Brisbane, QueenslandMake that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE
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Tim Blake (@timjohnblake) reported from Brisbane, Queensland@JessMcDonell OMG I feel like nbn had been so bad lately
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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Tokyo (@adibvun) reported from Brisbane, Queensland@NBN_Australia damn man, thought u were suppose to be stable and fast. Cost more but poor connection 😕
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Dwight Walker (@dwightwalker) reported from Brisbane, QueenslandFound @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@BreakfastNews Talking NBN: Pine Creek, NT. Half way Darwin - Katherine August 2021 needed to apply for a Qld entry pass. Not even the local library could open Qld Govt website. If Cessnock is bad, Outback communities are medieval. Cessnock? Election priority? Hunter seat?
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James Smart (he/him) (@PoE_fanatic) reported from Brisbane, QueenslandAnother bad weather event, another @NBN_Australia dropout. Oh, and @BelongAU I have put in a support ticket but contacting me during the day might be tough getting hold of me during the day during the week.
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Paul M (@JestaCat) reported from Brisbane, Queensland@Netflixhelps @92_saif @NetflixANZ And ... Definitely NOT using a VPN or proxy, and have not changed any settings anywhere between NBN and couch since last night. Help!
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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Jason Felstein (@JFelstein) reported from Brisbane, QueenslandWhen will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.
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Mark (@teamallen) reported from Brisbane, QueenslandYou’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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iambenslater (@iambenslater) reported from Brisbane, Queensland@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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lorraine (@lorrainewhat) reported from Brisbane, QueenslandThe NBN is brand spanking new but two to three times a week I get a text advising they're doing emergency repairs in my area.
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Bradders (@editsmithy) reported from Brisbane, Queensland@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Dwight Walker (@dwightwalker) reported from Brisbane, QueenslandUnfortunately @NBN_Australia is down again so I have to reschedule appointment to get it fixed via @exetel
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Chris Brown (@chrisbrownjade) reported from Brisbane, Queensland@abcnews "Starlink's performance is "significantly better" than NBN Co's satellite service, according to a telecommunications analyst". More like Starlink blows Sky Muster out of the water, and that's with only a small number of total satellites launched so far 😳
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Bradders (@editsmithy) reported from Brisbane, QueenslandHow frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Ezzeddine | عزالدين (@ezzh_) reported@m1nhaxo That’s garbage in a family household lol nbn is so terrible
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Yvonne (@YBartolovic) reportedLots and sometimes can’t even get 1mpbs Not joking Not nbn though but still **** house
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M (@imboudee) reported@Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.
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ronnymouse (@ronnymouse7) reported@eevblog this is why we have a fixed wireless connection as a backup, the NBN backbones they're connected to rarely go down
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BamBam 🇦🇺 🐕 (@BamBam0667) reported@EnergyWrapAU As much as I dislike Turdbull, you'd have to give him small credit for curtailing the NBN blowout that would have been. ALL 3 of these had the exact same problem. Contractors, with little Govt oversight, rorting the system for their own gain. Public servants writing 💩 contracts
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Bulldogs57 (@Bulldogs5711) reported@MarkoMatvikov There is no doubt Libs are to blame for our debt Federally Left Oz with a $1.2 T debt Blowout in NBN Blowout in inland rail Blowout in Snowy Blowout in robo debt AUSKUS Blowout in NDIS Closing of refineries & CPS. Clear evidence of what ALP has to do to fix the Lib mess
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Ian Richards (@IanRichards8) reported@robb_j_m Terrible internet access, NBN stands for NO BLOODY NETWORK
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Mark Sareff (@MarkSareff) reported@Telstra 1 Calvert Avenue Killara. Shows nbn out. Trouble is I have low mobile data allowance and depend on wifi
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alex (@alexB00683977) reported@ShackelWill @JoSmith05406728 It’s Labor’s miserable ghost Turnbull who was in charge, same blowout happened with his other failure the NBN. If K Packer hadn’t provided his financial support which later he regretted Turnbull would be just another punter. Kerry had nothing good to say about him.
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The InfraDev (@theinfradev) reported@malimber01 @robb_j_m What are you talking about. The NBN was created from nothing and only cost so much in the end because it was saddled with Telstra's **** copper infra by the libs and had to essentially build it twice.