NBN

NBN Outage Report in Brisbane, State of Queensland

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If you are having issues, please submit a report below.

The latest reports from users having issues in Brisbane come from postal codes 4000, 4101, 4006, 4169, 4005, 4102, 4171 and 4051.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Brisbane, State of Queensland 03/04/2024 00:00

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Brisbane, State of Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Brisbane, State of Queensland

    1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

  • fourdarklines Aidan Gavin (@fourdarklines) reported from Brisbane, State of Queensland

    Make that 30 TIMES!!!!!!!!!!! @TPG_Telecom @NBN_Australia Your service is UNUSABLE

  • Mcali4 ✌liz (Not today) franklin (@Mcali4) reported from Brisbane, State of Queensland

    @call_me_tomasso Probably the oh so crap version of the NBN..

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • ProfJennyGamble 💧Prof. Jenny Gamble (@ProfJennyGamble) reported from Brisbane, State of Queensland

    NBN. Meant to enhance productivity. Meant to be nation building. Great idea - terrible implementation. Instead we have a second rate system - slow and unreliable #fibretothehome #shameLNP.

  • damienpbuckley Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @YaThinkN Also wondering how much of Scummo’s obsession with having kids at school is abject terror of the population at large learning just how bad the NBN is going to be under load

  • unclepete_100 🖐🏻Pete_Bergs (@unclepete_100) reported from Brisbane, State of Queensland

    @GHCuthbertson @chrispydog @BieglerTom @NBN_Australia 47M down 18 Up , cannot complain...

  • damienpbuckley Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    From $55 down to $19.99 on release, Turnbull’s memoir is depreciating faster than the NBN

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @NBN_Australia We have no alternative as there is no way to contact you directly even though this is your issue, my provider has been given no updates for 7 days.

  • jchimselfbigpo2 jchimself (@jchimselfbigpo2) reported from Brisbane, State of Queensland

    Just Bullshit Malcolm, and you know it. You demean yourself trying to justify the total shit/fight NBN you created under the orders of the Mad Monk. You appear to have been enthusiastic in doing so. You will wear this like a wreath while you remain in this Forum.

  • teamallen Mark (@teamallen) reported from Brisbane, State of Queensland

    You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

  • TheOlderGamer52 Robbie Shenton (@TheOlderGamer52) reported from Brisbane, State of Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

  • DannMallet Dann Mallet (@DannMallet) reported from Brisbane, State of Queensland

    Optus mobile and nbn slow tonight

  • graham2603 💦Graham (@graham2603) reported from Brisbane, State of Queensland

    Is anyone else having trouble with their NBN regularly dropping out or slowing down

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Brisbane, State of Queensland

    @AussieBecka @stufromoz I finally got through! Turns out it's an NBN issue. Technician booked for tomorrow morning!

  • ashkbne Ash ☁️ (@ashkbne) reported from Brisbane, State of Queensland

    @max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    @nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DryToast2810 AlexH (#1 “The Quiet Girl” Stan) (@DryToast2810) reported

    Even despite having spent the whole day binging a show on my hard drive, having to go through this whole day with the bare minimum of Wi-Fi available on my phone makes me feel guilty and ashamed about how important it is to my life (also, **** the NBN).

  • SamMalcolm1414 Sam Malcolm (@SamMalcolm1414) reported

    My Telstra modem bricked, and they’re refusing to help me until tomorrow because the team that manages my service isn’t around even though it’s the same modem as is used for NBN. Terrible CX. It’s going to end with them needing to send me another anyway just do it now???

  • Protenpinner Clifford Stewart (@Protenpinner) reported from Brisbane, State of Queensland

    Cool, yet again got to be psychic to play #FIFA23 on FUT Champs because the servers are **** & NBN is piss poor.

  • HeavenlyVirtue8 Aaron Stiffe (@HeavenlyVirtue8) reported

    Anyway NBN is crap. 2-5megabit per second on a 20-50mbps connection. You get faster 10megabit on 3g and 4g before getting hundreds in speed on 5g. Some places only give fibre to the node while others get fttc or fftb or wireless,now their saying satellite is faster.

  • denni_swill DM Williams (@denni_swill) reported

    My wife has just told me a purported @NBN_Australia person has contacted her and asked her to disconnect our NBN service[reboot?] The NBN [isp service is not in her name, an isp anomaly] the number displayed on her phone 0438 000 000 hung up when asked for call back number.

  • Dunhacking Lady Leo (@Dunhacking) reported

    “Safari could not open the page because the network connection was lost.” Malcolm Turnbull’s NBN - the gift that keeps on giving, but not in a good way.

  • wrhollingsworth William (@wrhollingsworth) reported

    FFS @Optus could your ********* NBN not drop out several times a day, every day? I live in inner city Melbourne, not the middle of nowhere. I say this more to inform people how utterly terrible your NBN is and that they should never use your "service"

  • WhistleOut_AU WhistleOut Australia (@WhistleOut_AU) reported

    NBN Co's modem analysis found 3 issues that might be affecting your speed: Placement, firmware, channel interference. The best modems to combat these problems are give huge range, multiple channels and auto updates

  • stewartsmith Stewart Smith (@stewartsmith) reported

    I'd thought now that NBN being a thing in Australia that the internet connections here would be better. No, my home connection in Seattle is only 20x faster down, and 100x faster up.

  • judidotclark Judith Clark (@judidotclark) reported

    Hey Jim Chalmers, what if it's not a productivity problem, but a management problem. I see way too many incompetent managers, toxic workplaces and under-skilled staff Along with chronic under-investment in IT systems and a dysfunctional NBN - try addressing that lot