NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4170, 4169, 4030, 4034 and 4171.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!
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Old Timer
(@OldTime58084241) reported
from
Brisbane, State of Queensland
@CannabisFairy69 @davidbewart @kjon1230 NBN another LNP cluster ****
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@SoloVideoGamer I keep hearing of these NBN issues from hundreds of people. Only ever had 1 issue and that's when we 1st got connected. No upload speed. 😂 Now I get a constant 94/37mbps unless of course someone is downloading lol
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Glenn Rowe
(@glenn_rowe) reported
from
Brisbane, State of Queensland
@Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@factordex @Telstra @NBN_Australia Holy shit
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Lisa Herbert
(@MsLisaHerbert) reported
from
Brisbane, State of Queensland
@carolduncan @AgPeriUrban Absolutely. We were on deck in Mackay during Cyclone Debbie & even the ABC went down to those worst affected. Phones out for days. Guy walked for kms down a blocked road to tell authorities his village was OK. Frightens me to think how the NBN will affect comms when power is lost
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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Jason Felstein
(@JFelstein) reported
from
Brisbane, State of Queensland
When will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.
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Chris Gillette
(@ChrisyG) reported
from
Brisbane, State of Queensland
On an up note, the NBN dude turned up today and in shock I sniffled both my way through a bloody nasty head cold and emotion to help him install our HFC line. I just did a speed test, got 36.1 Mbs down / 18.3 Mbs up. Our usual was 5.74 down / 1.14 up. Things are bittersweet.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
@max_au @simone_au That's the problem hey. The NBN tech installed the NBN modem, got it to pass, and left. The next tech who came out says it's likely the first tech installed an attenuator to get the activation, then removed it (because apparently the techs are too cheap to leave the attenuator)
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dc
(@offshoredc) reported
from
Brisbane, State of Queensland
@YaThinkN @BreakfastNews Yes and if you continue a curve it becomes a circle and we end up behind ourselves and backwards. The NBN is a palindrome for a reason. It’s as much backwards as it forwards. At times we have the worst broadband service you could imagine
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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💧jchimself
(@jchimselfbigpo2) reported
from
Brisbane, State of Queensland
Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.
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Benny Ling
(@bdyling) reported
from
Brisbane, State of Queensland
The good news is, the apartment I purchased off the plan has FTTP. The bad news is, it’s not NBN FTTP, it’s some “LBN Co” FTTP, whom I have never heard of before.
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Tony Nasser 🇦🇺
(@nasser_tony) reported
from
Brisbane, State of Queensland
A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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John Alexander (aka. Crash Test Dummy)
(@HumanTestSample) reported
@charleyb2355 @markhumphries Not the case. We moved into a new rental property in Vic and faced the same situation. I pursued it out of principle, but it turns out the tenant is responsible. Apparently NBN is not an essential service, even though it replaces land line phones, which is.
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Andrew Campey 🌱
(@AndrewCampey) reported
@markhumphries If I upgrade the NBN to my house they need to do work on the street. It would be a benefit to several of my neighbours. I would have to pay thousands to do the work. They could then upgrade for free. 🙄 The NBN is a bit **** if I'm honest
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Stringyy
(@jeremydein) reported
@leeiberry98 @NBN_Australia Lee, have a look into Quality of Service settings on your router (probably labelled as QoS). Allows you to control how much bandwidth a device or type of internet traffic can have.
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David
(@dbmgreen) reported
@BeeMo16 @markhumphries @markhumphries Mark, just enforce your rights and ask for a phone service to be supplied. Obviously nowadays that requires an NBN connection. Once supplied, you can convert to DataConnection no fee.
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Steve ten Have
(@stevetenhave) reported
@markhumphries The NBN is like an onion that has been sitting on your counter too long. You peel it and it looks great, then you cut it open and notice that the inside has started growing out and the whole damn thing is useless and needs to be binned. **** our government for screwing it up.
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Tone Deff
(@itstoneee) reported
Does anyone else pay for @optus NBN and @OptusSport and get kicked off every 3 minutes you are trying to watch EPL. Then everytime you refresh you have to watch those god awful Ashley Martin hair growth ads over and over again?
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Lord Jon
(@jonfrancisjones) reported
@NBN_Australia Do you really think I haven't done this already? Things that don't help my connection: 1. FTTN terminates at the node, which is 1.4km from my house. 2. Copper wire from the node to the home is over 20 years old. 3. There are no firm plans to upgrade the connection to my house.
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Green Screen of Doom
(@GreenScreen3r) reported
@Daisy1158 @markhumphries @Matlock47825386 This issue refers to the one-off physical NBN connection to the house. Once connected, then the owner and subsequent renters get to use it...why should a single renter pay for the connection?
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Nathan
(@Blue_Pie_Ninja) reported
@Ozesurfer @markhumphries @FiennesIs If you do take it the black box NBN gives you, it won't work wherever you end up. Although I'd recommend taking it anyway, **** paying $300 to set up the landlords internet connection.
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Sven
(@sg1_dad) reported
@markhumphries This cost should be shared between the owner and the tenant. Adding value to their asset. That’s the issue with NBN can’t uninstall. Some providers are giving free installation if you start with them for 12 months. Mine did.