NBN Outage Report in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.

City	Problem Type	Report Time
Brisbane	Internet	3 days ago
Brisbane	Internet	4 days ago
Brisbane	Internet	4 days ago
Logan City	Internet	4 days ago
Brisbane	E-mail	5 days ago
Brisbane	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  💧Mike Fitzsimon (@MikeFitzAU) reported 3 minutes ago from Brisbane, Queensland

  PHAARRRRQUE! NBN has been down for hours! And it’s effectively the last couple of banking hours before EOFY! Hot-spotting off the phone it is then.

• 
  💧John Mair QGM (@mairzy3039) reported 10 minutes ago from Brisbane, Queensland

  NBN on the cheap and submarines that can't go underwater. WTF.

• 
  EBE / Matt (@ebeonline) reported 10 minutes ago from Brisbane, Queensland

  Still much furniture to be arranged/assembled, and we realised the bed was broken in the move so waiting for new parts from Ikea on the weekend, but we have an NBN connection now so it's all looking pretty good.

• 
  Brett Turville (@Tur71e) reported 11 minutes ago from Brisbane, Queensland

  @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

• 
  💧 Shane Day 🌱 (@djshaneday) reported 21 minutes ago from Brisbane, Queensland

  @geoffrey_payne Yes, it isn't bad for business grade fibre. At home I have NBN FTTP, and the 50Mbps speed. Usually works well. Should be targeting 1Gbps for fibre, though!

• 
  Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported 23 minutes ago from Brisbane, Queensland

  @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

• 
  Sam (@samf_66) reported 23 minutes ago from Brisbane, Queensland

  @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

• 
  liz (whose side are you on) franklin (@Mcali4) reported 25 minutes ago from Brisbane, Queensland

  @emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.

• 
  💧Mike Fitzsimon (@MikeFitzAU) reported 33 minutes ago from Brisbane, Queensland

  @NBN_Australia It appears that there’s ”an outage” affecting ”an area” and I’m in the affected area. I’ll get an sms when it’s back in service. I hope it’s not too late because I want to send two laptops through Windows updates before hitting the road in the morning. Not practical over 4G.

• 
  Mark Greenmantle (@MarkGreenmantle) reported 34 minutes ago from Brisbane, Queensland

  @NBN_Australia It turned out to be an NBN fault further up the road and took a few hours to fix. Rearranged the day schedule around it.

• 
  Annie Pappalardo (@Annieb25) reported 35 minutes ago from Brisbane, Queensland

  Ah the #NBN aka National Bumpkin Network ... they didn’t disappoint. Trying to get the NBN connected is every bit the hell I expected it to be. Delivering fast and reliable #internet is not something Australia can get right.

• 
  Sam (@samf_66) reported 38 minutes ago from Brisbane, Queensland

  @NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!

• 
  Sam (@samf_66) reported 41 minutes ago from Brisbane, Queensland

  @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

• 
  🐔🐧Guidance🦆Photography🐗 (@RosehrMarketing) reported 43 minutes ago from Brisbane, Queensland

  @Telstra Is there a problem or known wider outage #NBN or #Internet Our Internet runs "Your Broadband service is working in backup mode" with 4mbs download.... #Daisy #Hill 4127

• 
  Neil Maddison (@neilmaddo10) reported 43 minutes ago from Brisbane, Queensland

  Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

• 
  Politic@l Spinner (@LesStonehouse) reported 47 minutes ago from Brisbane, Queensland

  @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

• 
  Michael Cooper (@MCooperAus) reported 47 minutes ago from Brisbane, Queensland

  @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

• 
  💧Ema (@ema71080536) reported 53 minutes ago from Brisbane, Queensland

  What a stupid country we are! The LNP took Rudd’s future-focussed NBN and turned it into two tin cans joined with copper and string. Now a third world 19th century network with snail mail speed. And the voters accepted this rubbish because they didn’t like Shorten! Fools!!

• 
  Sam (@samf_66) reported 57 minutes ago from Brisbane, Queensland

  @NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.

• 
  Politic@l Spinner (@LesStonehouse) reported 57 minutes ago from Brisbane, Queensland

  The Morrison government reminds me of the NBN.. Waste of billions and billions of dollars and almost impossible to fix.. we need another election urgently and we should keep having elections until we get it right #auspol #Labor 🤔😉

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carol Smith (@CarolSm041122) reported 7 minutes ago

  @BazzaCC Christine Holgate did NOTHING Wrong, she helped save the small country Post Offices. I’m so angry about this. News Corpse will shut post offices down everywhere. NBN now AustPost.

• 
  Artie 💗 #RegalSMP (@Artfulmelody) reported 9 minutes ago

  having no internet is sad when my whole life is on the internet… maybe i just needa touch grass instead i’m on this stupid app more than i should be 😭 (context: my wifi is down and they can’t replace the nbn box until monday)

• 
  miritana (@Miritana) reported 10 minutes ago

  @Internode My internode service died two days ago. You’re customer service guy, Steven was awesome and booked me an NBN tech for today between 8am-12pm.They didn’t show. I called internode again and once I finally got through the call went mute. Help.

• 
  Madero 🇺🇦 (@fuwap15) reported 11 minutes ago

  She has served on several company boards including Woolworths Group Limited and Nova Entertainment, and was a partner of McKinsey & Company. Ms McKenna has previous public service experience as a Commissioner of the Australian Productivity Commission and Chair of NBN Co Limited.

• 
  Eskay (@EskayPtbp) reported 12 minutes ago from Sydney, New South Wales

  @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

• 
  Joanna Holman (@joannamuses) reported 13 minutes ago

  @RowanJQuigley @Internode Thank you. Did eventually reach someone tonight. They were lovely but couldn’t solve the problem. Hopefully the NBN tech they’ve booked will have more luck

• 
  Parker (@parkeschiavello) reported 14 minutes ago

  @NBN_Australia I do. ALLLLLLLLLLL the time. I need my service to come out of the ADSL ages not even the ADSL8 or ADSL24 ages. Fibre needs to be here. You add EVERY suburb besides this one to your list hence people are rolling out a GPON/XG network. But NBN if I need to get 3 more lines to work.

• 
  SpeakingSister (@SisterSpeaking) reported 15 minutes ago

  @TheRealHoarse @RonniSalt I wonder how Starlink will survive. I rely on this satellite web service, living in a largely defective NBN regional Victoria. Starlink had brought me high speed internet and reliability, which has been a game changer in a Telstra owned small town

• 
  Phil Anthropy (@philantopical) reported 17 minutes ago

  @OMGTheMess The NBN removed the ability for landline phone calls during a blackout.

• 
  Robert Hudson (@manaz_d) reported 18 minutes ago

  Still loving the way that NBN only considered FTTP upgrades as a speed improvement, not a service quality improvement. I'm already on a 100/40 service on HFC, but ineligible for upgrade to FTTP, despite my service being unreliable. $30k+ to fund my own upgrade. Pass.