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NBN outages and service status in Brisbane, Queensland

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If you are having issues, please submit a report below.

Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Aug 11, 12:55 AM GMT+10.
  • 76% Internet (76%)
  • 10% Total Blackout (10%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4169 , 4121 , 4101 and 4151 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 1 day ago
Brisbane Internet 7 days ago
Brisbane Internet 7 days ago
Brisbane Internet 7 days ago
Brisbane Internet 7 days ago
Brisbane E-mail 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • pedrocamargo
    Pedro Camargo (@pedrocamargo) reported from Brisbane, Queensland

    @NBN_Australia, I have already accepted that broadband in Australia will be worse than most mid-range developing countries. But do you also have to lie to us on maintenance/issues? Why?

  • thenebulaofcats
    The Nebula of Cats (@thenebulaofcats) reported from Brisbane, Queensland

    Looks like no stream tonight because @DodoAustralia can't provide a working internet service despite multiple insurances from their customer service saying my service is "Fine" #nbn #SmallStreamersConnect

  • 01bSchmick
    Schmick 01b (@01bSchmick) reported from Brisbane, Queensland

    @adamajacoby Australia post is only poorly, run to get NBN level bonuses you will need to damn your nation to an internet ghetto.

  • wakehamAMR
    David Wakeham 💊💩🔬👨🏻‍💻🏳️‍🌈 (@wakehamAMR) reported from Brisbane, Queensland

    Will be without NBN until at least Monday afternoon 😩 However at least the nice representative, Okmar from my service provider offered 25GB free to my mobile.

  • lissyvz67
    Lissy (@lissyvz67) reported from Brisbane, Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @JimRHoughton *******. It’s like the 70’s all over again. The only reason they’re putting nuclear forward as an option is because it will buy the coal industry another 10-15 years while they build a reactor. Then they’ll have to go renewables anyway. It’s the friggin NBN redux

  • offshoredc
    dc (@offshoredc) reported from Brisbane, Queensland

    @YaThinkN @BreakfastNews Yes and if you continue a curve it becomes a circle and we end up behind ourselves and backwards. The NBN is a palindrome for a reason. It’s as much backwards as it forwards. At times we have the worst broadband service you could imagine

  • 25MMCC
    ema (@25MMCC) reported from Brisbane, Queensland

    @MadFckingWitch We’re the country who believe the GFC never happened, that the ALP stimulus package was worthy of an austerity plan for the last decade and that the ALP NBN was a huge waste of money! Yep- saving lives and eliminating the CV is definitely a leftist ananda.

  • ardmorelad
    Paul (@ardmorelad) reported from Brisbane, Queensland

    I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail

  • tajpmahal
    TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland

    @VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU

  • thenebulaofcats
    The Nebula of Cats (@thenebulaofcats) reported from Brisbane, Queensland

    Unfortunately due to @DodoAustralia's service today's stream was Broken and had to be cut short. Gotta love being promised Internet speeds you're not receiving~ #australia #nbn #dodoaustralia

  • ValleyBrian
    We’re NOT “all in this together” (@ValleyBrian) reported from Brisbane, Queensland

    @VodafoneAU I just wanted to cancel my Vodafone NBN service 😰😰. So far I’ve spent 1 hour 40 mins chatting to Vodafone staff (it’s impossible to call them during the pandemic). It was all agreed today. Tonight I get a bill indicating the service is not cancelled. WTF!!

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

  • Flansq
    Doctor Quim, Medicine Woman (@Flansq) reported from Brisbane, Queensland

    @sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.

  • editsmithy
    Bradders (@editsmithy) reported from Brisbane, Queensland

    @NBN_Australia We have no alternative as there is no way to contact you directly even though this is your issue, my provider has been given no updates for 7 days.

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

  • badtastefatboy
    Robert Gunner (@badtastefatboy) reported from Brisbane, Queensland

    @LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • HarrarLongberry
    Harrar Longberry (@HarrarLongberry) reported

    @BeauGiles You typically use the mobile network as the backup to a wired connection. E.g. at our business the NBN was so unreliable we installed a 4g failover modem, but you need to know they exist & how to configure them. Most people don't have that level of IT know-how.

  • fairies4one
    iamfee (@fairies4one) reported

    @Batman2242 Our nbn network is a joke!

  • MadLatham
    Maddie Latham (@MadLatham) reported

    My phone reception has been having issues, yesterday the nbn carked it and I got spat on (my bag) by someone in Footscray. I’ve ordered $60 worth of coffee this morning, had 2 long blacks and I’m about to walk the dog in the rain and go to a bathhouse this arvo.

  • Russputin2
    Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported

    @Juzira You really should get Full fibre NBN History does not support that view, except in Hansons micro fringe cult & within Murdochs LNP Crime Org.

  • grtdane
    Dane Trethowan (@grtdane) reported

    @TimLooker @ABCaustralia I knew our communications system was down the tube with no stopping it when NBN bought the Copper Wire Network from Telstra and start decommissioning it, we should have had our Copper Network (which served us well) continue to do so along side Fibre etc.

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @KymRob25112 compared to NBN setup, book installer, wait two weeks, installer fails to show, rebook, wait another two weeks, installer shows up, signal has to be bounced of barn roof, then wait another 4 weeks for NBN co to process it. so two months for nbn vs two hours for starlink.

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @LambDownUnder @TheLucidyn @Batman2242 If you ignore the $30B and 9 years wasted on the failed LNP version. #nbn will be profitable and provide a nice return once all the MTM mess is removed from the network

  • tsport100
    Evans Electric (@tsport100) reported

    A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵

  • dwarfer66
    Dwarfer66 (Perth COYS) (@dwarfer66) reported

    @skhafiz @Verifone @NBN_Australia You complain so ******* much, if this country is not good enough for you, **** OFF BACK TO YOUR ********!

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last