NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4169, 4005, 4109, 4102, 4101 and 4170.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Christopher Biggs
(@unixbigot) reported
from
Brisbane, State of Queensland
I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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iambenslater
(@iambenslater) reported
from
Brisbane, State of Queensland
@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
Oh apparently it’s a nationwide NBN issue. Hooray.
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CBRZY
(@Cpt_CBRZY) reported
from
Brisbane, State of Queensland
@NBN_Australia has been non existent today. Internet drops every 15 minutes or so and sometimes stays down for 10 minutes. Infuriating to say the least
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Anthony
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...
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Brent 🤜🏻🤛🏾 Davidson
(@Brentus88) reported
from
Brisbane, State of Queensland
Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.
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Damien Buckley 🇦🇺🇬🇧
(@damienpbuckley) reported
from
Brisbane, State of Queensland
Almost as shocked at this as how **** the NBN turned out to be #notshocked
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John Flood
(@JohnAFlood) reported
from
Brisbane, State of Queensland
A friend of mine who teaches at Griffith has been told her NBN is down for 2 days. Teaching and research up the spout. Of all the idiotic decisions @TurnbullMalcom took, screwing up the deployment of Australia’s internet was one of the biggest. Truly awful
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Chiloe Cerrafon
(@chiesburger) reported
from
Brisbane, State of Queensland
@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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Melanie
(@littleredwrites) reported
from
Brisbane, State of Queensland
@Telstra @NBN_Australia outage in 4304 QLD.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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kit
(@heykitarei) reported
from
Brisbane, State of Queensland
@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.
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Graham Smith
(@GrahamSmith111) reported
from
Brisbane, State of Queensland
I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.
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Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
Dodo is slow NBN has their moment's
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Gilmore 🇦🇺
(@darrengilmore6) reported
from
Geelong, State of Victoria
@KayeThetimothy @Telstra I'm having trouble with NBN but hopefully fixed Tuesday...
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Dianne Andary
(@andary_dianne) reported
@NBN_Australia I already tried messaging you privately and you came back with a generic response saying that you couldn’t do anything to escalate my issue and that my provider would continue to give me updates. Waiting from 23 Feb to now is not acceptable so I am now using 4G until 5G available
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Jason
(@jason_techstuff) reported
@CassidyJames I’ll give it a shot. Download speeds on Australia’s world leading nbn are slow today.
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Chris Jameson
(@chrisjamesonau) reported
1/2 Hi @telstra. I have a house that can only get 60mbit max on the nbn - verified by yourselves after upgrading to the 100mbit premium plan recently. I've checked and your new 5G home internet service is available at this address.
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Optus
(@Optus) reported
@spottedpelican Hey there. I'm sorry to hear that you are continuing to have trouble with your NBN service. If you can send us a DM, we can then look to assist and follow up on this concern further from there. Kyri
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jaemes skinner
(@SkinnerJaemes) reported
@NBN_Australia unusable NBN in Castle Hill for 9 days now. TPG tells us that it’s an NBN problem and they are waiting for an update from NBN. The last ETA/R was 4 days ago. This is ridiculous, please fix the problem or at the very least, tell the retailers an ETR! Ridiculous!
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Greg smith
(@Gregas2022) reported
@AlboMP And fix the nbn?
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Guildford ICAC Geoffrey (yes him)
(@Guildford) reported
@JimMolan Telstra, Optus and Vodafone all promised to fix the blackspots. Labor was concentrating on their fabulous NBN that YOUR government destroyed.
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@PaulFletcherMP How did that go then ? Gullible afoot ? I want to know why my #NBN connection is dubious at best. Any slower speeds and it would stop. How did we get to having ' retailers ' who lack knowledge and an #NBN never fails to disappoint. Happy for you to DM me.
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Gil Hardwick
(@gil_hardwick) reported
@markdreyfusQCMP You mean, Morrison has stood up to the privileged, the self-entitled, the demanding self-important; funding real projects in real communities, appointing people to see they're properly implemented? That's rort? Go fix your pink batts, failed NBN, Labor's simple incompetence.