NBN outages and service status in Brisbane, Queensland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- NBN generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 29, 8:11 AM GMT+10.
- Internet (78%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (3%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4101 , 4169 , 4053 , 4170 , 4102 and 4119 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at NBN
NBN is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Internet | 1 day ago |
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Brisbane
|
Internet | 3 days ago |
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Brisbane
|
Internet | 4 days ago |
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Brisbane
|
Internet | 5 days ago |
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Brisbane
|
Wi-fi | 5 days ago |
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Brisbane
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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iambenslater (@iambenslater) reported from Brisbane, Queensland@AKtech2021 @Telstra Can’t :-( Only have the Telstra Cable NBN Service in our area :-( sucks.
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Alex SI 😷 (@iamalexsi) reported from Brisbane, QueenslandI just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Clifford Stewart (@Protenpinner) reported from Brisbane, QueenslandCool, yet again got to be psychic to play #FIFA23 on FUT Champs because the servers are **** & NBN is piss poor.
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Dwight Walker (@dwightwalker) reported from Brisbane, QueenslandFound @NBN_Australia is down and there is a 16 min queue on @exetel call centre for tech support - I will use 4G till it's up again
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Tokyo (@adibvun) reported from Brisbane, Queensland@NBN_Australia damn man, thought u were suppose to be stable and fast. Cost more but poor connection 😕
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Bradders (@editsmithy) reported from Brisbane, Queensland@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Anthony (@MKWAnthony) reported from Brisbane, QueenslandYeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@marydever8 @WendyNorthey Are you telling me remote medicine doesn't work? But, but... thst was why the NBN was built!... wait no, it was all but killed by a certain lawyer who went on to be PM. explains it really. Please don't get another headache trying to figure out the logic of my posts
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D (@etredoo) reported from Brisbane, Queensland@Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Nathan Home (@nathanhome) reported from Brisbane, Queensland@PollyMel @NBN_Australia they wouldn't say... guessing storm damage
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David Kapernick (@birdnoises) reported from Brisbane, Queensland@NBN_Australia any news on outage in Brisbane at New Farm ? No internet since yday afternoon.
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kit (@heykitarei) reported from Brisbane, Queensland@lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.
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James Smart (he/him) (@PoE_fanatic) reported from Brisbane, QueenslandAnother bad weather event, another @NBN_Australia dropout. Oh, and @BelongAU I have put in a support ticket but contacting me during the day might be tough getting hold of me during the day during the week.
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone
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Lissy (@lissyvz67) reported from Brisbane, QueenslandIs it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Tony Nasser 🇦🇺 (@nasser_tony) reported from Brisbane, QueenslandA pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.
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Shaun McCambridge (@SJMcCambridge) reported from Brisbane, QueenslandCurrently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@BreakfastNews Talking NBN: Pine Creek, NT. Half way Darwin - Katherine August 2021 needed to apply for a Qld entry pass. Not even the local library could open Qld Govt website. If Cessnock is bad, Outback communities are medieval. Cessnock? Election priority? Hunter seat?
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Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Jay (@JayJay1094727) reported@deniseshrivell All the telcos are pushing nbn. I’ve been on 5g for 4 yrs after issues with NBN. Last week my power adapter died on the router & they tried to convince me I needed a new NBN plan because 5g doesn’t work at our address. I gave up and bought a power adapter for $12 … 1/2
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💧☘️Rhona - Bluesky: rhonae (@bensab3) reported@james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor
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Lilen (@Lilens) reported@chopwisegamji @BobBurn97207272 No infrastructure build is complete lie though, what about West Connex and Bruce highway. Upgrade on Adelaide Hospital, Footscray hospitals and NBN ( never liked it) all done during last 29 years. And don’t forget labour sold of remaining Telstra ownership on 2011!! Come at me
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Some Bloke in Oz (@Someozbloke) reported@alreadyfurious @deniseshrivell Ive never had an issue with Starlink and weather...yes latency slowness...i also have had more outages with NBN than starlink.
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Max Rockatansky (@MaxRock222) reported@AvidCommentator Just like the nbn It never made sense But for their other reasons they went ahead with the rort
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Dave Jones (@eevblog) reported@impalethevlad It doesn't work like that when the entire business park NBN is down and many thousands of people are suddenly trying to find cellular workarounds.
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loksta!🗣 ❤️. . (@locky82903378) reported@kevconrad2 @TexCoolMike Use your brain as if they be taking up iPhones no cell towers In space . No nbn network for wifi routers to plug into. You think they took up charging usb cables etc for phones that don’t work ? All that weight for phones that don’t work when they could have dedicated cameras
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Michelle Burrows (@ChelleAB) reportedI’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.
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Tony D (@tonydpoison) reported@Slackonbothsydz NBN. Treach was a problem.
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Marko Matvikov (@MarkoMatvikov) reported@Sarah59321051 I've just got my home internet with them and dealing with them has always been great in terms of tech support, new setups, liaising with NBN, network outages, price rise communication, etc.