NBN Outage Report in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.

City	Problem Type	Report Time
Brisbane	Internet	21 minutes ago
Logan City	Internet	15 hours ago
Brisbane	E-mail	2 days ago
Brisbane	Internet	2 days ago
Brisbane	Internet	2 days ago
Brisbane	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Chiloe Cerrafon (@chiesburger) reported 3 minutes ago from Brisbane, Queensland

  @NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??

• 
  Laszlo Heiter (@laciheiter) reported 4 minutes ago from Brisbane, Queensland

  @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

• 
  Monica Bradley (@MonBLeaves) reported 7 minutes ago from Brisbane, Queensland

  @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

• 
  💧Nigel Bell (@NigelBell19) reported 8 minutes ago from Brisbane, Queensland

  @ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐

• 
  andrew dutton (@duttonkona) reported 14 minutes ago from Brisbane, Queensland

  Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

• 
  ■■PAUL■■ (@PaulRaidersGuy) reported 20 minutes ago from Brisbane, Queensland

  @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

• 
  Rahul (@wildnez) reported 24 minutes ago from Brisbane, Queensland

  @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

• 
  Luke™ (@lukeacl) reported 25 minutes ago from Brisbane, Queensland

  Both home and work internet collapsed this morning at 2am for some reason, weird NBN outage. But because I’m with @Aussie_BB I could easily diagnose connection states, NTD statuses, and perform a port reset on both 1600km away to get them working again without getting out of bed.

• 
  D (@etredoo) reported 27 minutes ago from Brisbane, Queensland

  @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

• 
  Anthony (@MKWAnthony) reported 31 minutes ago from Brisbane, Queensland

  Yeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...

• 
  🇭🇲 Channa K 🇮🇳 (@Channakt) reported 33 minutes ago from Brisbane, Queensland

  NBN has reached my area, which means I am going to have a crappier internet connection, for the past year it's actually been good. But NBN in Australia sucks, especially for a gamer.

• 
  Doctor Quim, Medicine Woman (@Flansq) reported 34 minutes ago from Brisbane, Queensland

  @sunrisesister @hazelblackberry Oh yeah. You can probably drop down to a fairly cheap plan. I’m on unlimited, top speed NBN — but I use it. We Stream nearly everything in my house. Sometimes other half will be streaming Netflix in 4K in the media room while I’m streaming on my iPad.

• 
  Laszlo Heiter (@laciheiter) reported 35 minutes ago from Brisbane, Queensland

  @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

• 
  Rahul (@wildnez) reported 39 minutes ago from Brisbane, Queensland

  @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

• 
  kit (@heykitarei) reported 40 minutes ago from Brisbane, Queensland

  @lindsywood7 @JessxSeven @JessxSeven are you not on NBN? You should be on at least 20 up if you're on a 50 or 100 down plan.

• 
  caskings (@caskings) reported 54 minutes ago from Brisbane, Queensland

  Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

• 
  D (@etredoo) reported 54 minutes ago from Brisbane, Queensland

  @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

• 
  Christopher Biggs (@unixbigot) reported 56 minutes ago from Brisbane, Queensland

  I have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.

• 
  Graham Smith (@GrahamSmith111) reported 58 minutes ago from Brisbane, Queensland

  I am no fan of the NBN but the further investment of $3.5 billion defies logic. 5G is coming with very quick download speeds and cable infrastructure. It’s pouring good money after bad. You can’t make a silk purse out of a sow’s ear.

• 
  Shaun McCambridge (@SJMcCambridge) reported 59 minutes ago from Brisbane, Queensland

  Currently experiencing the single worst customer experience of my life with @TPG_Telecom NBN connection. Wouldn’t recommend, 2 weeks in and still no closer to a solution

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Malcolm (@SamMalcolm1414) reported 4 minutes ago

  My Telstra modem bricked, and they’re refusing to help me until tomorrow because the team that manages my service isn’t around even though it’s the same modem as is used for NBN. Terrible CX. It’s going to end with them needing to send me another anyway just do it now???

• 
  The F.B.I (@BiozGamer) reported 6 minutes ago

  Can NBN modems do dialup? Because I know someone who runs a dialup network but the call ends before handshake, can someone tell me why?

• 
  LM (@LM06411887) reported 9 minutes ago

  @LucyTurnbull_AO Australia keeps rolling along with bad expenditure decisions - refer copper NBN fiasco.

• 
  AlexH (#1 “The Quiet Girl” Stan) (@DryToast2810) reported 13 minutes ago

  Even despite having spent the whole day binging a show on my hard drive, having to go through this whole day with the bare minimum of Wi-Fi available on my phone makes me feel guilty and ashamed about how important it is to my life (also, **** the NBN).

• 
  Angus Kidman (@gusworldau) reported 20 minutes ago

  Oh joy. @NBN_Australia box says it isn't connected correctly but NBN says no outage in area. This will not be fun.

• 
  Lion is back to repairing stuff. (@jatolion) reported 21 minutes ago

  Internet and phones finally back on the air again. NBN went down for about 2 hours this afternoon..

• 
  𝕾𝖎𝖗 𝕵𝖔𝖍 🐳 🎧 (@GhostofSirJoh) reported 23 minutes ago

  Boys from @NBN_Australia rolled out the #Fibre today... better late than never eh @AustralianLabor

• 
  William (@wrhollingsworth) reported 23 minutes ago

  FFS @Optus could your ********* NBN not drop out several times a day, every day? I live in inner city Melbourne, not the middle of nowhere. I say this more to inform people how utterly terrible your NBN is and that they should never use your "service"

• 
  Andrew Jones (@andrewitsover) reported 26 minutes ago

  The NBN was a 50 billion dollar letter drop campaign. Nothing changed. Australian internet is still ridiculously slow. People don't seem to even care. What happened to the 50 billion dollars?

• 
  Aaron Stiffe (@HeavenlyVirtue8) reported 26 minutes ago

  Anyway NBN is crap. 2-5megabit per second on a 20-50mbps connection. You get faster 10megabit on 3g and 4g before getting hundreds in speed on 5g. Some places only give fibre to the node while others get fttc or fftb or wireless,now their saying satellite is faster.