NBN Outage Report in Brisbane, State of Queensland
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4169, 4103, 4101, 4066, 4207 and 4120.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent NBN outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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liz (whose side are you on) franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Teal
(@TealJesus_) reported
from
Brisbane, State of Queensland
this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue
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💧Ema
(@ema71080536) reported
from
Brisbane, State of Queensland
What a stupid country we are! The LNP took Rudd’s future-focussed NBN and turned it into two tin cans joined with copper and string. Now a third world 19th century network with snail mail speed. And the voters accepted this rubbish because they didn’t like Shorten! Fools!!
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💧Mike Fitzsimon
(@MikeFitzAU) reported
from
Brisbane, State of Queensland
@NBN_Australia It appears that there’s ”an outage” affecting ”an area” and I’m in the affected area. I’ll get an sms when it’s back in service. I hope it’s not too late because I want to send two laptops through Windows updates before hitting the road in the morning. Not practical over 4G.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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💧 Shane Day 🌱
(@djshaneday) reported
from
Brisbane, State of Queensland
@geoffrey_payne Yes, it isn't bad for business grade fibre. At home I have NBN FTTP, and the 50Mbps speed. Usually works well. Should be targeting 1Gbps for fibre, though!
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Annie Pappalardo
(@Annieb25) reported
from
Brisbane, State of Queensland
Ah the #NBN aka National Bumpkin Network ... they didn’t disappoint. Trying to get the NBN connected is every bit the hell I expected it to be. Delivering fast and reliable #internet is not something Australia can get right.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!
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Chris Gillette
(@ChrisyG) reported
from
Brisbane, State of Queensland
On an up note, the NBN dude turned up today and in shock I sniffled both my way through a bloody nasty head cold and emotion to help him install our HFC line. I just did a speed test, got 36.1 Mbs down / 18.3 Mbs up. Our usual was 5.74 down / 1.14 up. Things are bittersweet.
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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💧Mike Fitzsimon
(@MikeFitzAU) reported
from
Brisbane, State of Queensland
PHAARRRRQUE! NBN has been down for hours! And it’s effectively the last couple of banking hours before EOFY! Hot-spotting off the phone it is then.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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EBE / Matt
(@ebeonline) reported
from
Brisbane, State of Queensland
Still much furniture to be arranged/assembled, and we realised the bed was broken in the move so waiting for new parts from Ikea on the weekend, but we have an NBN connection now so it's all looking pretty good.
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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💧John Mair QGM
(@mairzy3039) reported
from
Brisbane, State of Queensland
NBN on the cheap and submarines that can't go underwater. WTF.
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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gcLaborista (Get lost, Elon ---)
(@gcLaborista) reported
@chalkie1985 @Cam_M_Caldwell @AngusTaylorMP Let's see what Albo stands for: Better Medicare Cheaper medicine 50+ bulk billing clinics Equal pay for equal work Cheaper child care 24/7 nurses in aged care Better pay for those nurses Free TAFE Wage theft laws > Rent assistance > Paid parental leave NBN fix Debt reduction Etc
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🐙Mythical Mira 🪸
(@Mythical_mira) reported
Our nbn is down till friday. FML guess i don't need to work this week whatever Optus
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Chris
(@Angrysausagedog) reported
@HelpRodger @AngusTaylorMP And no, not a fan of Turnbull, so much so that I pissed him off so much once when I publicly calling him out on something technical regarding the NBN (I'm a network tech) and he had no reply so he called me a ********, lol But you're still wrong here regarding the train seats.
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Sentient Quantum Fluctuations l 🦋 ⧖♻️⚛🗿
(@QuantumHawk666) reported
Second extended NBN outage in week, well done @NBN_Australia
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Optus Help
(@optus_help) reported
@bsirohi1 Hi there, thank you for reaching out about this. I want to reassure you that the default WiFi password assigned to new NBN connections is automatically generated by the modem manufacturer. These passwords are created using random combinations of letters and numbers. They are not manually selected, do not carry intended meanings, and are not linked to your address, identity, or household in any way. I understand how seeing a word that appears to have a specific meaning could be concerning. However, in this case it is simply part of a randomly generated string and was not intentionally chosen. If you would prefer to change your WiFi name and password, you can absolutely do so. Here are the steps: How to change your WiFi password: 1. Connect a device to your WiFi or plug a computer directly into the modem. 2. Open a web browser and type 192.168.0.1 or 192.168.1.1 into the address bar. 3. Log in using the modem’s admin username and password (these are printed on the sticker on the bottom or back of the modem). 4. Go to WiFi or Wireless Settings. 5. Select your 2.4GHz and/or 5GHz network. 6. Enter your new preferred WiFi password. 7. Save or Apply changes. 8. Reconnect your devices using the new password. If you need any assistance with those steps, please send us a DM. -Talia
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Ben Robson
(@brobson_politic) reported
@NBN_Australia @Telstra Latest update, from NBNCo, via SMS message, is 3:00am tomorrow morning. The Australian government wants more people working from home, but they can't ensure that the critical services necessary to allow it are reliable. Prediction: Government will soon legislate that employers must provide NBN Leave - leave from work caused by an NBN outage. (Note: I don't think the government should have anything to do with providing Internet services, and I don't think it should have anything to do with where people work.)
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Mucki
(@mucki777) reported
@GreenTyler27 @payneerynn Newcastle used to feel like a big Aussie town, even the NBN guys were Aussie. Now it's full of high rise apartments & traffic like a mini-Sydney. The Indian NBN guys turned up last month & were creepy, rude & stole a drill battery.
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Hedge™️
(@Hedge_Reborn) reported
@Starlink But it costs more and has worse service than the NBN - lol - GTFOH
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Russell Drysdale :Be kind to others,do good things
(@Russputin2) reported
@HonTonyAbbott Remember when you mistook Labors' $18 billion for BER that created $40billion in legacy assets as a bad deal & Debt/Deficit disaster; Or when you mistook the Larcenist/ Charity **** Jackson as a Lion of honesty/ Paragon of virtue; or when you nobbled NBN & wrecked it?
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Jane Doe😷 💉😷💉😷💉😷💉😷💉😷
(@J__Doh) reported
@dragonandtonic @lesstenny He was spineless too & gave into Abbott's BS eg partisan Idiocy to give us crap NBN