NBN outages and service status in Brisbane, Queensland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- NBN generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 29, 1:36 PM GMT+10.
- Internet (82%)
- Wi-fi (10%)
- Total Blackout (7%)
- E-mail (2%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4102 , 4105 , 4053 , 4114 , 4300 and 4116 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at NBN
NBN is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent NBN outage reports came from the following cities: Brisbane, and Logan City.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Internet | 1 day ago |
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Brisbane
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Internet | 1 day ago |
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Brisbane
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Internet | 2 days ago |
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Brisbane
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Internet | 2 days ago |
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Brisbane
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Internet | 2 days ago |
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Brisbane
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Rahul (@wildnez) reported from Brisbane, Queensland@Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandAfter telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Jase Smith (@JaseTheAussie) reported from Brisbane, QueenslandWhy does is my service listed as no outage detected when the fibre up the road has been ripped out between the nodes? @NBN_Australia
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Paul (@ardmorelad) reported from Brisbane, QueenslandI repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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Chiloe Cerrafon (@chiesburger) reported from Brisbane, Queensland@NBN_Australia hi team, any updates on when the outage at Indooroopilly QLD 4068 will be resolved??
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💦Graham (@graham2603) reported from Brisbane, QueenslandIs anyone else having trouble with their NBN regularly dropping out or slowing down
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Daniel Rose (@dgr_dgr) reported from Brisbane, Queensland@SteveMolk @VodafoneAU What? I have to check mine. That's dodgy. And now I feel awful because I recommended you to voda NBN didn't I??
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Christopher Biggs (@unixbigot) reported from Brisbane, QueenslandI have been seeing your “My shitty NBN is down” tweets all week and thinking “Heh, mine’s never missed a beat.”. Update: My shitty NBN is down.
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Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@NBN_Australia Think it’s more a Telstra issue as it’s been 15 days with the nbn devices on hold in their warehouse. Thanks for your reply though.
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Craig Acret (@jerrybr15619298) reported from Brisbane, Queensland@Telstra terrible customer service. Waiting on NBN...people in my street are now connected with other providers..messages 6 hours via app and no reply...
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💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland@ClaireLouse2403 @cheryl_kernot @bugwannostra yep. in the same way that: - the start of the initial NSW 'lockdown' was pushed back to allow Hillsong event attendees to leave the state & country; - the NBN FTTH backflip aligns nicely with Foxtel now offering a BINGE service that, to be successful, requires more bandwidth. 😐
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Anthony (@MKWAnthony) reported from Brisbane, QueenslandYeah I give up - my neighbour had nbn as of 3 weeks ago and apparently I can't get it installed until April 2021 despite being in the same building as her? That's complete bullshit. Guess I have to stick with my wireless 4GX network until then...
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Melanie (@littleredwrites) reported from Brisbane, Queensland@Telstra @NBN_Australia outage in 4304 QLD.
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TAJ PABARI 🇦🇺 (@tajpmahal) reported from Brisbane, Queensland@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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David (@singaporedavid1) reported from Brisbane, Queensland@RoadknightThe Telstra and the NBN will never deliver.
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Lissy (@lissyvz67) reported from Brisbane, QueenslandIs it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Damien Illegal Dinner Party Buckley (@damienpbuckley) reported from Brisbane, QueenslandFrom $55 down to $19.99 on release, Turnbull’s memoir is depreciating faster than the NBN
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■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, Queensland@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Mary Quite Contrary🐭 (@biba_nova) reported@GATESDK We should really switch, we have no problems up at the property with the Starlink, but the NBN here in the city is pathetic, sick of hot spotting off my phone.
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Duchess of Exeter 🌏 (@WhosFibbing) reportedThe three telcos and government-owned NBN Co were left reeling when the regulator rang to notify them of its final pricing decision – a token $20m reduction to renew spectrum licences essential for carrying mobile signals. ACMA’s decision will result in the sector collectively paying peak market rates of $7.32bn to roll over their existing spectrum holdings as licences begin expiring from 2028. Much of that cost will find its way on to customer bills. More inflation incoming!
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Yvonne (@YBartolovic) reportedLots and sometimes can’t even get 1mpbs Not joking Not nbn though but still **** house
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Majyqman (@Majyqman42) reported@larrikinstreak @robb_j_m The ISP pays a significant portion of the price of a service to NBN. I don’t know where you pulled your **** from to think it was free, but perhaps go fling it somewhere else.
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Fed Up (@Chuckle89602037) reportedThe Labor Budget 🙄 So far all I see is nothing to help or support now, $250 in 2028. Ffs everyone has been left behind. We're spending more than that additionaly on groceries, fuel , insurances, nbn, etc etc. Where's the relief.
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rustikalfox 🌿 (@kaijuergs) reportedwasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀
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Loftwah (@loftwah) reportedAustralia’s biggest fumbles I have seen in my lifetime so far have been missing the boat on nuclear in the 90s (I don’t believe it is worth it today) and the NBN. Anyone who caused their poor outcomes should be strung up for it.
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𝒮𝒽❀𝓇𝓉𝓎 (@ItsMissShorty) reported@osborne_sam @robb_j_m Not your reply. Weirdos be replying to me, then blocking me before I can even reply. What in the actual ****? Semantics. I don’t need NBN. Or any kind of home wifi service. My mobile data suffices.
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Carmel Fay (@CarmelFay) reported@robb_j_m Starlink. Prior to that we had a satellite connection through the NBN in our rural area which was a bit of a nightmare. They brought in this 'fair use' clause that if you went over a certain amount, you'd get suspended, but it was never terribly clear if you were approaching your limit. It was a rolling limit. I don't know if they still have it. Probably. And then our plan, the larger one, was removed and we were put on some weird sort of plan that gave us no real allocation where we couldn't even watch youtube. Really shabby way to treat customers. Starlink is reliable, has good speeds and no limits on usage, and we never get throttled. It's about $135 a month, but we're happy to pay. We'd never go back to NBN.
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Cdbrown (@BrowntownBrew) reported@pointman69 @CefaiJason @robb_j_m 10 years and $30b wasted on LNPs stupid idea. All the whole Turnbull invested in fibre rollouts in Europe and the supplier of copper to the nbn