NBN Outage Report in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Brisbane, Queensland

The most recent NBN outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	14 hours ago
Brisbane	Internet	1 day ago
Brisbane	Internet	3 days ago
Brisbane	Internet	3 days ago
Brisbane	Internet	4 days ago
Brisbane	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  Sam (@samf_66) reported 5 minutes ago from Brisbane, Queensland

  @NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.

• 
  Mickey Dee (@WhiplashUnited) reported 13 minutes ago from Brisbane, Queensland

  Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.

• 
  Jason Felstein (@JFelstein) reported 28 minutes ago from Brisbane, Queensland

  When will Aust get serious about #innovation and enabling the citizen of the future @ScottMorrisonMP help this country compete on the world stage and fix the #nbn. Out of date before it’s complete and no money for a modern communication platform.

• 
  Sam (@samf_66) reported 29 minutes ago from Brisbane, Queensland

  @NBN_Australia Each time a tech comes out they refuse to check the HFC connection on the street. They say they are not allowed to put a ladder against the pole. After 6 visits nothing is wrong internally so it must be the street connection. 15+ dropouts today. Please help!

• 
  Teal (@TealJesus_) reported 32 minutes ago from Brisbane, Queensland

  this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue

• 
  Tony Nasser 🇦🇺 (@nasser_tony) reported 33 minutes ago from Brisbane, Queensland

  A pox on the house of the Australian NBN. This substandard excuse for internet service is pathetic.

• 
  Politic@l Spinner (@LesStonehouse) reported 36 minutes ago from Brisbane, Queensland

  @factordex @Telstra @NBN_Australia Holy shit

• 
  Robert Gunner (@badtastefatboy) reported 39 minutes ago from Brisbane, Queensland

  @LennaLeprena @Loud_Lass Never say never. But certainly during the operational life of #nbn I can't see #fibretopremises being beaten by anything else. We're currently on HFC (High Frequency Coaxial) & destined for HFC (Hybrid Fibre Coaxial) but delaying as long as possible because of reliability.

• 
  Neil Maddison (@neilmaddo10) reported 40 minutes ago from Brisbane, Queensland

  Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

• 
  greg bradley (@gb7004) reported 42 minutes ago from Brisbane, Queensland

  Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

• 
  Lisa Herbert (@MsLisaHerbert) reported 43 minutes ago from Brisbane, Queensland

  @carolduncan @AgPeriUrban Absolutely. We were on deck in Mackay during Cyclone Debbie & even the ABC went down to those worst affected. Phones out for days. Guy walked for kms down a blocked road to tell authorities his village was OK. Frightens me to think how the NBN will affect comms when power is lost

• 
  Glenn Rowe (@glenn_rowe) reported 45 minutes ago from Brisbane, Queensland

  @Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN

• 
  Sam (@samf_66) reported 47 minutes ago from Brisbane, Queensland

  @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

• 
  Chris Gillette (@ChrisyG) reported 48 minutes ago from Brisbane, Queensland

  On an up note, the NBN dude turned up today and in shock I sniffled both my way through a bloody nasty head cold and emotion to help him install our HFC line. I just did a speed test, got 36.1 Mbs down / 18.3 Mbs up. Our usual was 5.74 down / 1.14 up. Things are bittersweet.

• 
  Brett Turville (@Tur71e) reported 51 minutes ago from Brisbane, Queensland

  @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

• 
  Politic@l Spinner (@LesStonehouse) reported 52 minutes ago from Brisbane, Queensland

  @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

• 
  💧jchimself (@jchimselfbigpo2) reported 53 minutes ago from Brisbane, Queensland

  Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.

• 
  Sam (@samf_66) reported 53 minutes ago from Brisbane, Queensland

  @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

• 
  liz (whose side are you on) franklin (@Mcali4) reported 55 minutes ago from Brisbane, Queensland

  @emlafudd @Telstra Actually the real scam is when the @NBN_Australia is connected. Absolute shite at my in laws at Albany Creek apparently. Drops out..unusably slow..pathetic.

• 
  Benny Ling (@bdyling) reported 60 minutes ago from Brisbane, Queensland

  The good news is, the apartment I purchased off the plan has FTTP. The bad news is, it’s not NBN FTTP, it’s some “LBN Co” FTTP, whom I have never heard of before.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Plevey (@parkerfiftyone) reported 6 minutes ago

  @anwyn Truth is, there's not a lot that ISPs can do for NBN *speed*, but there's a ton they can do for service. Having a call centre in Australia, working for the same company, goes a long way.

• 
  X MW (@XMW60950832) reported 10 minutes ago

  @NBN_Australia Nbn guy came yesterday, said its a nbn line fault, how long will this take to fix, its 2022 we need wifi.

• 
  🤠 Racin' Joe 🏎️ ⚫🔴⚫ The OG (@Twittter_Suks) reported 15 minutes ago

  @SpinTelAU my NBN is down. Victoria. Any news please? #spintel

• 
  Kye (@okyeahrighto) reported 17 minutes ago

  What not "keeping the lights on" here in Qld tonight means When the power goes out we lose communication - NBN goes down, mobile network collapses due to demand and in some places you can't even flush the dunny coz they're hooked up to tank water and require a pressure pump 😶

• 
  Ross Jackson (@Skoeman74) reported 18 minutes ago

  @NBN_Australia The problem has always been your infrastructure. Nothing my provider can do. They've got to use what they've been given. Which is Fixed Wireless. It's not fit for purpose.

• 
  Matthew Rath (@marble_wraith) reported 18 minutes ago

  @Matt_Tulk It's the bloody NBN all over again. Experts and people with experience yelling, we need to move on this and do it like this. LNP: Nah we'll just buy 6 million miles of copper wiring and a worthless HFC network. 10 years go by. LNP: Oops.

• 
  Lachlan Williams (@lawksland) reported 19 minutes ago

  I think the workers up and down my street this week have been installing NBN fibre!

• 
  Lisa L (@Liseylou12) reported 19 minutes ago

  @RoadknightThe Its actually the NBN not Telstra. They own the network which clearly looks like it needs upgrading

• 
  荒木 飛呂彦 (@Sinowhisperer) reported 21 minutes ago

  @ShoebridgeMLC You know what, end up will be like NBN. Cost double for dinosaur tech, no improvement, delay, blow out, then need to spend double to put in the original plan. To fix this, ICAC all existing stack holders involved and start again.

• 
  Gobsmacked (@GobsmackedAus) reported 22 minutes ago

  @tinettitv @C73300833Clark @knnott Imagine if comm bank and telstra were still in govt hands. NBN would of never had to happen as all that work would of been done anyway. Banks would have to compete with a govt guided bank. We have been screwed by successive LNP govts. Privatisation never good for the people.