NBN outages and service status in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Melbourne, Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	2 hours ago
Melbourne	Internet	7 hours ago
Melbourne	Internet	2 days ago
Melbourne	Internet	3 days ago
Melbourne	Internet	3 days ago
Melbourne	Total Blackout	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Tracey Reid (@traceyannereid) reported 23 seconds ago from Melbourne, Victoria

  @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

• 
  AJ Steel - Artist (@ajsteelofficial) reported 55 seconds ago from Melbourne, Victoria

  @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

• 
  James (@jamesphumphreys) reported 2 minutes ago from Melbourne, Victoria

  @NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.

• 
  Karen is double jabbed 💉 💉 (@percivalsmum) reported 3 minutes ago from Melbourne, Victoria

  Ok geeks help a dinosaur. I need to choose NBN for home and am considering taking up a streaming service for tv/movies. I’ve narrowed it down to Telstra and Aussie. Can anyone help me make a decision? #NBN

• 
  Chris Jones (@cpjones44) reported 6 minutes ago from Melbourne, Victoria

  Hello @Aussie_BB. My NBN in Heathmont is a bit unstable in the last 10-15 mins. Lots of pings dropping. Anything going on?

• 
  Sangas? (@s_anag8) reported 8 minutes ago from Melbourne, Victoria

  @NBN_Australia Everything. Have contacted our provider. They say it’s an NBN issue. Unfortunately, we have to wait for a technician till Monday. Hoping somehow that it could be sooner rather then later?

• 
  Chris McLay (@chrismclay) reported 10 minutes ago from Melbourne, Victoria

  @Aussie_BB why is it easier to change NBN provider than to change my payment details? I get times are hard, but this is getting stupid. Use your sales teams to back up your support teams.

• 
  Tracey Reid (@traceyannereid) reported 11 minutes ago from Melbourne, Victoria

  @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

• 
  Tracey Reid (@traceyannereid) reported 19 minutes ago from Melbourne, Victoria

  @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

• 
  Tracey Reid (@traceyannereid) reported 26 minutes ago from Melbourne, Victoria

  @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

• 
  George DeBono⚫️🟡⚫️🐅🏆 (@debge01) reported 28 minutes ago from Melbourne, Victoria

  Working from home would be so much easier if we had a reliable internet service - the @NBN_Australia is a borderline 3rd world service - I get almost hourly drop outs

• 
  JK (@jk9370226590) reported 29 minutes ago from Melbourne, Victoria

  @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

• 
  Paulie Ferrari (@paulieferrari) reported 33 minutes ago from Melbourne, Victoria

  @AussieAppsro @carloslicea1 @AngloBeat Agree, when you consider how any corporates are now using nbn, yet I heard nothing from my employer about their main offices impacted by network outages. Another #freedumbrally fairytale

• 
  Claire 包玉思🏅🥈🥇🥉💉💉💉 (@AuspiciousTimes) reported 45 minutes ago from Melbourne, Victoria

  @MRowlandMP My telco just reoffered me broadband connection at a lower rate. I've noted that all the service interruptions for maintenance in the last couple of weeks have done nothing to improve the NBN.

• 
  Juls Torres (@julieptorres21) reported 49 minutes ago from Melbourne, Victoria

  @Optus The fault persists for more than 2 hours in the NBN service.

• 
  Tracey Reid (@traceyannereid) reported 50 minutes ago from Melbourne, Victoria

  @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

• 
  Adam Gemmell (@raymond3020) reported 50 minutes ago from Melbourne, Victoria

  @optus nbn cable offline. Can’t contact you at all via chat or technical difficulties. #fail #optusfail

• 
  Prime Minister of Australia News (@AustraliaPM) reported 51 minutes ago from Melbourne, Victoria

  @LJPatton @MRowlandMP You know I get the point. You're backtracking. Shades of gaslighting. We agree the #nbn is **** an needs fixing. I say the tactics they are employing are expensive, pointless bandaids. You think they're wonderful. Agree to disagree.

• 
  Melissa (@Melissa_Moyle) reported 53 minutes ago from Melbourne, Victoria

  Found a whole lot of my meeting note books from when I was at NBN and yeah, I am pretty sure I was nowhere near as stupid as a lot of the people there tried to make me think I was.

• 
  s2art (@s2zart) reported 57 minutes ago from Melbourne, Victoria

  Using my iPhone 12 Pro to access the internet as my NBN Cable modem is down, since 07:30 @Optus

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SydneyCityTV (@SydneyCityTV) reported 4 minutes ago

  A pity I didn't see how tonight's Dalts report played out on NBN News, would've been rather funny if Natasha Beyersdorf (who I think may have even worked alongside Kevin at Prime Tamworth, but I'm not 100% sure of that) made a "I think I've seen Kevin on another network" quip! 😜

• 
  Weird Uncle Bob (@julerin8) reported 6 minutes ago

  @DavePhippen After 8 calls totalling 12 hours to NBN co and Telstra I found the magic key: Just say "Ombudsman" Service person arrived the next day and a new modem the same week.

• 
  ♡Dama♡ (@damatically) reported 7 minutes ago

  Im liking league of dreamers books oh man...this is bad. I hope they do more free option event tbh but then again their choices is relatively cheaper but still. Law of the Beast is having a free play event and im loving it! I only downloaded LOD for NBN but now hhhh

• 
  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 11 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

• 
  Tone (@T0ne_aus) reported 15 minutes ago

  @HardwareUnboxed Have you tried on wired NBN? It's actually not too bad. (Tested Fortnite on iPad with the Xbox thingy that my son was trying)

• 
  poruchan 💖🌸 | Artist Alley, Reservoir (@poruchan09) reported 16 minutes ago

  Restarting everything for pc and modem. NBN unstable right now. I’ll be getting food as well. Wait a moment!

• 
  paullyj57 FMD **** AUST (@paullyj57) reported 17 minutes ago

  @MrKRudd @AsiaSociety @AsiaSocietyJP 200 billion for nbn that is useless and no one uses. Iv been using mobile network for 15 years for data. Faster and cheaper than nbn. And now starlink which is even faster and unlimited fast data for $69 pm. Labor have mortgaged your kids future for votes. Frauds and corrupted

• 
  Rusty (@IainRusty) reported 18 minutes ago

  @robb_j_m Just signed for Starlink. $49/m for 4 months and $69/m after. **** the NBN

• 
  Duchess of Exeter 🌏 (@WhosFibbing) reported 21 minutes ago

  The three telcos and government-owned NBN Co were left reeling when the regulator rang to notify them of its final pricing decision – a token $20m reduction to renew spectrum licences essential for carrying mobile signals. ACMA’s decision will result in the sector collectively paying peak market rates of $7.32bn to roll over their existing spectrum holdings as licences begin expiring from 2028. Much of that cost will find its way on to customer bills. More inflation incoming!

• 
  MenHaveForgottenGod (@MenHaveForgot) reported 25 minutes ago

  @news_australian Stick it where it fits Malcolm, and your NBN plan for Australia is a piece of crap.