NBN Outage Report in Melbourne, State of Victoria
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If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3001, 3004, 3053, 3006, 3008, 3003 and 3051.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (72%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (5%)
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TV (2%)
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Phone (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne and Caulfield South.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Manjula Wi
(@manjulawi) reported
from
Melbourne, State of Victoria
@TPG_Telecom I gave you a moving order on 13/10 and asked to connect my NBN by 29/10. Today I came to the house and realized that I don't have Internet yet. What kind of customer service is this?
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Alan J Wright
(@alwriting) reported
from
Melbourne, State of Victoria
Every time our neighborhood receives substantial rainfall our totally inadequate copper calamity aka NBN goes on the fritz. This afternoon it has intermittently dropped out, frozen and generally delivered a totally sub par service.
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𝗗𝗿 𝗠𝗮𝗿𝗰 𝗖-𝗦𝗰𝗼𝘁𝘁 (PhD) 📺🎬🖥
(@marc_cscott) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes have spoken more than 5 times. Coming to the house they say it’s fine, but appears to be 1 of the 2 wifi signals the router provides only gives very low speeds. The other is fine, but small distance. I’ll look at a different provider than @foxtel. Appalling customer support.
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Naisa Lasalosi
(@OyNAISA) reported
from
Melbourne, State of Victoria
@NBN_Australia is there an outage in Melbourne??
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Billy Davis
(@yungbillydavis) reported
from
Melbourne, State of Victoria
@cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz
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Ron Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
Looking at the Government NBN announcement. Always look for what’s Not said, not what’s said. What will the customer connection/reconnection cost and will the customer pay for it
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Visible Procrastinations
(@visibleprocrast) reported
from
Melbourne, State of Victoria
Rather hectic as Telstra took down our NBN at midnight and the three screens became one 😟
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
@franksting I've noticed that my family's data usage has halved since we got a reliable NBN service
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Matt Parker
(@matt_j_parker) reported
from
Melbourne, State of Victoria
@iiNet I had to literally turn on to my phone plan to post this message. I have upward of 15 iinet/nbn people come our to ‘attempt’ to fix our connection which falls out 10 hours per day min. So we have no internet. Still paying @iinet monthly. Can someone help this disaster. Please.
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David Mesas
(@DaveMesas) reported
from
Melbourne, State of Victoria
@NBN_Australia I have to wait until next Wednesday to get a new NBN box cause the last tenant kept it. I am paying a service, not enjoying it and missing important meetings and projects because my job depends on it. Could you send a technician earlier please? @BelongAU #nbnfail
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Graham W Kidd
(@grahamwkidd) reported
from
Melbourne, State of Victoria
The way @Telstra can just do tjis really shits me. Hi from Telstra. NBN Co are performing network updates in Camberwell on 21 September 2020. Your home internet service will be interrupted between 12:00AM - 6:00AM for up to 6hrs.
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.
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Daniel Michael
(@dand25) reported
from
Melbourne, State of Victoria
@MichaelAckland3 what do you actually do in your position? @andy_penn I have been ripped off from business centre to business centre, I haven’t had proper working service for over 12 weeks, PD Monga had nbn installed within 3 days of contacting your office, Do something!!!!
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FairGo
(@nchuah) reported
from
Melbourne, State of Victoria
@DaveSharma Not as bad as copper wires for nbn broadband courtesy of Turnbull. Btw nothing wrong with manufacturing trains in Australia .
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Alan J Wright
(@alwriting) reported
from
Melbourne, State of Victoria
@theprojecttv @theprojecttv something of a powderpuff examination of the Federal Govt's massive backflip on NBN. Little surprise Malcolm Turnbull batted away any hint of criticism. So many households were dudded by this debacle. Inferior, poor quality delivery. It's no joke.
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Pamela Curr
(@pamelacurr) reported
from
Melbourne, State of Victoria
As NBN resuscitated- let’s not forget the 240 men dumped on Christmas Island with no access to phone internet to contact family and lawyers- 4 slow decrepit computers per 60 men is not 2020 communications
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David Baker
(@bakerdavid) reported
from
Melbourne, State of Victoria
6. 80% of phone order was disclaimers about a landline, which I did not have, want or need. 7. Process to connect to @Telstra NBN was good. 8. It now drops out constantly. Corralled into raising service faults via live chat and SMS has resulted in 4 service tickets, no action.
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David Mesas
(@DaveMesas) reported
from
Melbourne, State of Victoria
@BelongAU Sure, but it’s definitely not an option wait for 9 days to have my internet connection ready again, don't you think so? @NBN_Australia hope you can send someone asap plz. This is frustrating guys and harder during #melbournelockdown. I'll send a formal complaint @acccgovau
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𝐈𝐚𝐧 𝐅𝐚𝐫𝐫𝐨𝐰 😷⛷🇦🇺🦘イアン ファロー
(@ianfarrow) reported
from
Melbourne, State of Victoria
I quite enjoy those calls offering to fix my NBN service. I usually ask them if they are religious and if so, how they reconcile their faith with stealing. Today I told the caller how happy I was that I don't have to go home every night and outline how my day was spent stealing.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Harinder Seera
(@HarinderSeera) reported
@Optus I am really frustrated with your service. I raised a request on 14/02/22 that I will be moving house. Expected to see my optus nbn connection enabled by today 04/03/22. Still no connection. #badcustomerservice
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Linda Martin
(@LMStrategy) reported
Telstra and NBN have a lot to answer for with poor services in devastated flood areas
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Dimitrios63
(@Dimitrios_1963) reported
@JustinM79380965 @galaxyblu3 And slow NBN 🤓
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Rhys 📼
(@FlemishDog) reported
@NBN_Australia @Optus I informed @Optus that a cut cable was the problem before this callout and no one sent a technician that could check the underground cable? What a joke. A joke that has been going for 3 weeks now because of sheer incompetence in fixing a problem quickly
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Matthew Adam
(@MattAppleAdam) reported
@NBN_Australia @stephenhockin10 We rely on this critical infrastructure. From banking to marketing. I'm on day 4, zero connectivity. 4g is overwhelmed by load. Do better, faster. The longer this takes the more people go without up here. Post code 2481. What's an acceptable blackout period ?? Help!
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Jash
(@wfmpower) reported
@NBN_Australia @stephenhockin10 ADSL2+ never had this long of an outage.
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Rhys 📼
(@FlemishDog) reported
3 weeks without internet, and probably going to be a full month at this rate because @NBN_Australia and @Optus are Frustratingly slow to fix a cut cable. Absolutely frustrated at how slow they are at fixing the problem. Absolutely unacceptable.
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Jash
(@wfmpower) reported
@NBN_Australia Still haven’t address how you’re going to fix our internet and when. Are asking people to have no internet over the weekend? When it’s probably continue raining and stuck at home?
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Jash
(@wfmpower) reported
@BranwoodJack @NBN_Australia HahaHa. I wish I had your humour right now, but my bloody internet is still down.
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Sub
(@iSub) reported
@llewcom @Telstra ETA? I’ve no reception or NBN in Mur’bah since We’d morning. Surely your network has redundancy so the there isn’t a single point of failure? Think I’ll be switching to Space X Starlink!