NBN

NBN Outage Report in Melbourne, State of Victoria

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If you are having issues, please submit a report below.

The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3051, 3006, 3008 and 3003.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Melbourne, State of Victoria 07/27/2024 00:05

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Melbourne, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
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AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • methylnick Nick Wong (@methylnick) reported from Melbourne, State of Victoria

    @gerald_goh @illumina @BaseSpace I do hope the #NBN can support the data transfer rates. 😜

  • lesposen lesposen (@lesposen) reported from Melbourne, State of Victoria

    @playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole

  • steveacko stephen atkinson (@steveacko) reported from Melbourne, State of Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • B_e_agle Beags (@B_e_agle) reported from Melbourne, State of Victoria

    NBN Woes part 3: the technician on Tuesday connected us to the wrong damn pole, and there might be an issue with the new cable he installed. Not even surprised tbh

  • AntB77 Ant (@AntB77) reported from Melbourne, State of Victoria

    @guytaur @manjusrii @stufromoz Stephen Conroy's CVC pricing model is a big part of the problem with NBN. ALP don't get a free pass they're just as bad as the Libs

  • ChristineEwing7 Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria

    This #NBN thingo doesn't work any better than ADSL. When it's pissing rain in Melbourne, it drops out just the same.

  • Swooptalk Rayce (@Swooptalk) reported from Melbourne, State of Victoria

    @scott_thewspot Couldn't believe that we needed another box for this crap #nbn Hopefully it works for you better.

  • carldsmart Carl Smart (@carldsmart) reported from Melbourne, State of Victoria

    @natasha_yann @abc730 @MSMWatchdog2013 @geoff__thompson Netflix can stream quite comfortably on 5mbs - in fact my mother was streaming on 2mbs and seldom had issues. So blaming streaming services for the NBN rort is utter bullsh!t. The real blame sits with NBN and govt, both clearly out of their depth from the get-go.

  • PaulDanyluk Paul Danyluk (@PaulDanyluk) reported from Melbourne, State of Victoria

    @NBN_Australia It usually takes under an hour for a technician to come diagnose, fix and get my car started. And he doesn't leave me in a hole of he can't. NBN has a response time measured in days and routinely leaves the problem unsolved and without leaving any indication of next steps.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡

  • PaulDuldig Paul Duldig (@PaulDuldig) reported from Melbourne, State of Victoria

    @NBN_Australia is an unbelievably bad service. We have fttp which should be +90MBps. The reality is far worse. Every minute we go from no service, to 10 to 90 and back again. Service provider doing their best. Six months this has been going on. Just terrible.

  • ChristineEwing7 Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria

    @unionsthug @wadekelly @NBN_Australia Perhaps. I don't expect a worse service than the one I had previously.

  • lfsantosl lfsantosl (@lfsantosl) reported from Melbourne, State of Victoria

    @NBN_Australia @iTnews_au The fact that I pay for my nbn is already a streaming differentiation. All other online activity is or can be done on my mobile 4G network, whose speed is usually higher than nbn anyway.

  • mjfly1 Mark Flynn (@mjfly1) reported from Melbourne, State of Victoria

    @gnaight @NickRossTech @LJPatton @abcnews @netflix @abc730 But that's a business plan limit rather than technology one, that you can hit 60GB limit implies there's not a bandwidth congestion problem, only a few years ago our kids would kill their grandparents Sat, later fixed 3G plan in a weekend, it's not a problem on NBN fixed wireless

  • ChristineEwing7 Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria

    So, just been on the phone to @Telstra , about the crappy NBN service. Even though this household switched over 3 weeks ago, the service will be experiencing "difficulties" until July 19th.

  • DanSims Dan Sims (@DanSims) reported from Melbourne, State of Victoria

    @TheWineRules1 The ‘true’ NBN under Labour is what is needed but thanks to Turnbull (and mostly Murdoch) we were robbed. I mean copper as a solution. In 2018/19. Copper. Just insanity.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌

  • B_e_agle Beags (@B_e_agle) reported from Melbourne, State of Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • Lankaprince Jag Kulatunga (@Lankaprince) reported from Melbourne, State of Victoria

    @SkyNewsAust @myGovau No one doing any work bcz #AUSvENG, well #melbourneweather also so f***ed up, so most quite #Australian trying to lodge #TaxReturn with worst NBN #Broadband, then we crashed #MyGOV also #HappyFriday Welcome to #Australia #auspol

  • TonyB_Melb TonyB (@TonyB_Melb) reported from Melbourne, State of Victoria

    @jmodoh Never let this government near anything to do with IT. They are incompetent. (exhibit 1 - The NBN)

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • no_fkng_way no way (@no_fkng_way) reported

    NBN decisions blamed as Australia plummets in global digital rankings ~starting with fast fibre optics to slow obsolete to wire decision by guess who~~electricity, like water, can only flow as fast as the slowest vessel allows ~~

  • SMDEsco 🖤 (@SMDEsco) reported

    @NBN_Australia Bare times they’re no help

  • PeterKlages Peter Klages (@PeterKlages) reported

    No NBN satellite internet out here due to heavy rain 😡 but I have one bar of Telstra 3G! it’s raining so heavily the house guttering is overflowing. Getting emergency alerts for flooding at Clunes. Stay safe everyone.

  • bradT52711844 bradT (@bradT52711844) reported

    @Telstra great job...2 weeks of internet issues, promises of testing, SMS and callbacks...crickets. What a sham. Anyone know of a good non-NBN internet provider for a WA address?? I'm all ears...

  • docbaty Steve Baty (@docbaty) reported

    @camerontw Also, more people working from home has exposed the short-sightedness of our NBN architecture in two ways. a) it's slow when you have an entire neighbourhood all stuck at home; and b) the use of copper wiring exposing it to risk from disruption due to - wait for it - rainfall.

  • xPIata Plata (@xPIata) reported

    @SMDEsco @NBN_Australia @Optus Not down just been lagging every game and everything takes ages to load

  • VoteOnPolicy Dave Banks (@VoteOnPolicy) reported

    @MRowlandMP When does the massively outdated HFC network get replaced with FTTP?? Thanks. #auspol #NBN

  • drew_keychange Drew 💉🍷💉🥃💉 🏍💉🎸🪄🏏 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@drew_keychange) reported

    @PeterKlages NBN only offer satellite service where we are, near Dorrigo NSW. Average annual rainfall 2 metres, this YTD 2.6 mts, fog days 365 (kidding). Luckily we pick up a 4G Optus signal from 17 kms away, squeezing through the hills and gullies.

  • CIUK_22 Andrew Prociuk (@CIUK_22) reported

    @DebCansdell @MRowlandMP @MRowlandMP, no service in Bonnet Bay Aug22. Month of telcos and nbn tripping over each other fixing the broken HFC. This is not acceptable for such an essential utility. Our community at Bonnet Bay longs to "reap the benefits of fast and reliable internet". Nbn Fibre to 2226!

  • samr6003 SamR 🌸 (@samr6003) reported

    @VultureCapital1 I don’t want to but I’m not sure that it’s helpful to not pay it. I’ve arranged to port our NBN business service and I’ve changed to prepaid plans with Aldi Mobile and cancelled my and my husband’s mobile services with @Optus. I think this is the best option to express my anger.