NBN Outage Report in Melbourne, State of Victoria
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3006, 3065, 3003, 3051 and 3008.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 09: Problems at NBN
NBN is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (72%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (5%)
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TV (2%)
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Phone (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
TV | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Johnny
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
Hi from Telstra. NBN Co are performing network updates in your area on 21 April 2023. Your internet service may be interrupted between 12:00AM - 6:00AM for up to 20mins….” - Kooyong electorate: 2 years to get nbn connected & nearly 3 years later still this rubbish continues
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Sangas?
(@s_anag8) reported
from
Melbourne, State of Victoria
@NBN_Australia Everything. Have contacted our provider. They say it’s an NBN issue. Unfortunately, we have to wait for a technician till Monday. Hoping somehow that it could be sooner rather then later?
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James
(@jamesphumphreys) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra what does one have to do to get something fixed? 6 weeks of back and forth and nobody can sort the problem. Surely this can't be too hard.
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HelloSammyG
(@HelloSammyG) reported
from
Melbourne, State of Victoria
@charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?
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𝑵𝒊𝒂 💜 Art Commissions are OPEN
(@NiaDrakaine) reported
from
Melbourne, State of Victoria
Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.
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James M 🐀 'Just a guest here'
(@dotrat) reported
from
Melbourne, State of Victoria
Just heard the NBN CEO bonus number. Are you sitting down? $697,000. Six hundred ninety seven thousand dollars bonus. Wtf?
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Asaduz Zaman
(@asadiceiu) reported
from
Melbourne, State of Victoria
Do you really have an NBN connection (I did not)? Even if you have one, try getting through their customer service and you'll know that an overly friendly guy with a thick accent is not working for NBN
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
Service providers should be required to authenticate a customer before disclosing whether an address is experiencing: - nbn outage - mobile outage - power outage Currently anyone can search a home or business address and find out if there's an outage. #cybersecurity #auspol
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Zalika Rizmal
(@Zalika_R) reported
from
Melbourne, State of Victoria
@TPG_Telecom @NBN_Australia after a bunch of outages just days ago, the NBN is down again in Clifton Hill. NBN status says no outage.
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George DeBono⚫️🟡⚫️🐅🏆
(@debge01) reported
from
Melbourne, State of Victoria
Working from home would be so much easier if we had a reliable internet service - the @NBN_Australia is a borderline 3rd world service - I get almost hourly drop outs
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Justin Jones
(@justinjonesblog) reported
from
Melbourne, State of Victoria
@BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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Nathan Larkin
(@nlarkin_photo) reported
from
Melbourne, State of Victoria
Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?
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dazcoull
(@dazcoull) reported
from
Melbourne, State of Victoria
@NBN_Australia my FTTP service went out a while ago. Tarneit, VIC 3029. Did not come back and no reports of outages. Power cycled devices of course. ISP informed but of course out of support hours. Any news?
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Pyrex Flask
(@pyrexflask) reported
from
Melbourne, State of Victoria
@iiNet is there a 5g NBN outage in 3182?
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アルちゃま🦋✡️🗝️🎀🛸💫💎🧨🥊🐸🍭
(@AL88MZ) reported
from
Melbourne, State of Victoria
Just got off the phone with my ISP's tech support and they reckon it will be a 4 - 8 hour downtime. They couldn't gather additional info from the NBN either (Who announced the unscheduled downtime.), which isn't really good news.
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Julie 🌿🦈🐝🐨💦🔥 💉💉💉💉Blocked by AlanTudgeMP
(@Julieoz836) reported
from
Melbourne, State of Victoria
3. needs to raise to run the Commonwealth public service, provide the services (Medicare, Centrelink,Health dept, Agriculture dept, Disaster management) we all rely on.The $billions or $trillions of dollars we need to build and maintain the nation building infrastructure ie NBN,
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Far Canal
(@wong23145done) reported
@gratitude52 @nogulagsagain Yes, I had to remind a rude Indian NBN worker that women are equal to men in this Country & he’d better get used to it.
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John - be kind - Lovejoy
(@vombatus2) reported
Our NBN internet died yesterday. The modem was showing an 'optical' fault. Our service provider escalated it to NBNCo, who have to send a technician out. They are due to arrive sometime between 8am and midday on Monday. 1/2
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Laird 🏴🇦🇺🎗️
(@LairdMcBain) reported
@bouta_nt I have it in my home for the last 18 months, I live very rural where we have nothing else, well very poor fixed wireless with NBN. Couldn’t live without to be honest.
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Ken Schultz
(@KenSchultz87) reported
@NBN_Australia your subcontractor, Tangerine is a complete and utter failure. You should expel them. They sent me some NBN components that I had to self-instal. They started charging me for the service but there is no NBN service. It is impossible to get any service. Their chat line is always busy as is their phone line. My next step is to involve Consumer Protection.
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Anoop Z
(@anupelectro) reported
@moretelecomau why whatsapp calling is not working on NBN internet? This issue has started again. Hopeless customer service.
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Nats-baiter
(@GraemeH50584953) reported
@bouta_nt We have a work site about 30kms outside. No NBN or other option apart from terrible mobile data. Put Starlink in and it's huge the difference it has made.
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Amyson
(@mawworn) reported
@MrRexPatrick Like the Great Barrier (relief) Fund? Waste of money like that? Is that what he means? Hang on, still buffering... Is that what he means, equal to the amount of money his destruction on the NBN is costing us yearly in unrealized losses... Like that?
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Cdbrown
(@BrowntownBrew) reported
@PolAnimalAus @aussiejaydee @Ausbobsmit Not really as starlink has only taken a small % of users off NBN. And when users disconnect from NBN sat or fixed wireless, the service improves for those that stay connected
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Tom Smit, 67, of Tasmania
(@PolAnimalAus) reported
@optus_help NBN Co has improved their wireless service. Why doesn’t Optus do the same? 25:8 is barely acceptable!
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DEANJA🇦🇺
(@deanja110) reported
@NoJabsForMeFKU @dianemc34717099 We had one just a shot strole up the road, when we came down from Muswellbook and I left Radio 2NM, to join NBN TV and bought an exhibition home at Green Hills East Maitland, before building here in Newcastle. 🍕🍕🍕🍕