NBN Outage in Melbourne, State of Victoria

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

 No problems detected at NBN

NBN problems in the last 24 hours in Melbourne, State of Victoria

NBN Outage Chart in Melbourne, State of Victoria

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(74.85%)
Wi-fi
(9.97%)
Total Blackout
(7.54%)
E-mail
(4.86%)
Phone
(1.51%)
TV
(1.26%)

NBN Outage Map Near Melbourne, State of Victoria

The most recent outage reports and issues originated from Melbourne, Elsternwick, Glen Iris, Caulfield South, Balwyn, Burwood and Balwyn North.

Melbourne Internet
Melbourne Internet
Melbourne Internet
Melbourne Internet
Melbourne Internet
Melbourne Internet

NBN in Melbourne, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:
  • eaonp Eaon Pritchard ★ (@eaonp) reported from Melbourne, State of Victoria

    Power outage has borked nbn

  • elizaalanz Liza✨ (@elizaalanz) reported from Melbourne, State of Victoria

    @Telstra please fix your nbn so I can watch Netflix without it disconnecting every 5 minutes

  • will_msn32 willmsn (@will_msn32) reported from Melbourne, State of Victoria

    Hey @NBN_Australia there’s been an outage in my area of Keilor East since 530am. All power has been restored since 540am it’s now nearly 10am. Please do something about it some people need to work...

  • Endrina_Ender Endy (@Endrina_Ender) reported from Melbourne, State of Victoria

    Hey @Telstra Your NBN sucks

  • simplemonk Cosi Cosmas (@simplemonk) reported from Melbourne, State of Victoria

    @HughJeffreys I’m with Kogan Internet - have nbn with them.. experiencing constant drop outs with the service.. Kiflgan support blame nbn

  • sportpaul Paul Walsh (@sportpaul) reported from Melbourne, State of Victoria

    @Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed

  • SiCozens Simon Cozens (@SiCozens) reported from Melbourne, State of Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • lukasm Luke Meehan (@lukasm) reported from Melbourne, State of Victoria

    My home ADSL is getting so bad I’m honestly looking forward to changing to cable internet when the multi tech mess NBN makes it to my area next year

  • petros_ioannou Petros Ioannou (@petros_ioannou) reported from Melbourne, State of Victoria

    @Telstra A fault in the street. Requires the NBN team to come back and do works. Apparently that can’t be done till Jan 31st After 2 hours on the phone I managed to get an extra 25GB added to my mobile data. No further resolution possible though I’m told

  • jarrodrobins Jarrod Robins (@jarrodrobins) reported from Melbourne, State of Victoria

    @Aussie_BB Thanks but I already called. NBN seems to have told AussieBB as much as they’ve told me - zilch, only “solution” is to just wait until they decide to hook it up properly, in contrast to whatever NBN did the last couple of times 😞

  • ajphelo Andrew J Phelan (@ajphelo) reported from Melbourne, State of Victoria

    @HCICanberra @Birmo @AIBC_Ltd @MEAIndia @IndianDiplomacy Great to see. One request. Please do your best to shut down all the fraud call centers based in India who ring Australian numbers pretending to be CommBank, the NBN, Telstra etc. I get calls everyday. If my mum who has dementia picks up she gets distressed. My neighbor lost 5k

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

  • adenos_tiger adenos slept (@adenos_tiger) reported from Melbourne, State of Victoria

    @Telstra NBN is down in 3165. Both the cable conversion box says online. No dial tone in the phone. Just trying to have a relaxing night, but seems that's not going to be the case now. :/

  • Cruiizin Cruiizin (@Cruiizin) reported from Melbourne, State of Victoria

    @NBN_Australia down at the new place, now the dreaded one hour call with @Optus

  • C_Davie97 Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • jarrodrobins Jarrod Robins (@jarrodrobins) reported from Melbourne, State of Victoria

    @NickRossTech @NBN_Australia I had installers come out 3 times now 1. Put the box on crooked 2. Came back next day to connect cabling to the pit across road 3. Third guy came and inspected pit in front of house, then left Next day my “ready for service” is not ready, needs “more work” but they won’t say what

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    @NBN_Australia Apparently, I have upstream and downstream sync, but the online light never settles and then the modern starts over after 30 seconds or so.

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    @NBN_Australia Apparently, I have upstream and downstream sync, but the online might never settles and then the modern starts over after 30 seconds or so.

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    Had a power flutter and the nbn cable modem won't sync now. Bugger. Guessing it is a broader outage.

  • BKHAWKS70 BKhawks70 (@BKHAWKS70) reported from Melbourne, State of Victoria

    Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN

  • soph_welsh Sophie Welsh (@soph_welsh) reported from Melbourne, State of Victoria

    Hey @Telstra not at all happy that our internet is down due to NBN works (we’re not on the NBN) and you’re now refusing to come through with the previously offered compensatory data bc my billing address is my postal not residential address! I’m a 10yr customer & 3yr shareholder

  • AdamBrownAspect Adam Brown (@AdamBrownAspect) reported from Melbourne, State of Victoria

    @iiNet thanks (not) for calling me at 12.00 (as promised) to do this, so called, easy switch to NBN. Your complete lack of reliability and inability is overwhelming! Oh yeah, & I appreciate the wasted hours of my life on the phone with your techs so far. Time I’ll never get back!

  • possumbilly 💧PossumBilly (@possumbilly) reported from Melbourne, State of Victoria

    I'm really desparately sorry for them. Could be better though if they had gone into receivership.. Looks like the crap NBN cunning plan isn't working for them. 🤣🤣🤣🤣🤣🤣🤣

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

  • robertnash74 Robert Nash (@robertnash74) reported from Melbourne, State of Victoria

    @Telstra @SamsungAU - I have a Samsung smart TV - only a few years old. Have recently moved to @NBN_Australia with Telstra. However cannot seem to access network. Can someone pls help me!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @NBN_Australia I did twice and no one knows issue..

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @NBN_Australia It is! But we need an explanation as to what the issue is!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Dont blame you. We pay $70 a month with NBN and this is proving to be rubbish now. We had Vivid Wireless paying $90 a month but never had issues once!!

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @GarthGodsman @TPG_Telecom @NBN_Australia Mines has just cut out for 2nd time in last few days. All you need after a long 11 hour shift at work

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

  • Barnesm_ michael barnes (@Barnesm_) reported from Melbourne, State of Victoria

    @Loud_Lass I got a letter gave 12 month notice, got on to it straight away, still took 4months to get a working NBN connection up and running. I wiuld advise Don't leave it to later or it might no be installed when old network cut off.

  • mektronik mektronik (@mektronik) reported from Melbourne, State of Victoria

    @GeochemOz @Alabasterade NBN was deliberately broken so more $$ could be funneled to pensioners!

  • trainspotter67 Drew James. 加油 (@trainspotter67) reported from Melbourne, State of Victoria

    All I want from @Telstra is a working nbn service. Just please.

  • trainspotter67 Drew James. 加油 (@trainspotter67) reported from Melbourne, State of Victoria

    Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.

  • dhiren_adatia Dhiren Adatia (@dhiren_adatia) reported from Melbourne, State of Victoria

    @DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

  • __medwards MTE (@__medwards) reported from Melbourne, State of Victoria

    Stupid NBN 🙄

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    @NBN_Australia I did, but I’m the two months I had left at the address, it didn’t change - I’m about to move back to that address, so we shall see 👌🏻 (and I’m about to move out of this address so I’m not fussed...) ...but it must be damn frustrating for others 🤯

  • gtvone Simon Pollock (@gtvone) reported from Melbourne, State of Victoria

    Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

  • MattNoonAU Matt (@MattNoonAU) reported from Melbourne, State of Victoria

    @NBN_Australia will go down in history as the biggest white elephant of all time. You should have just let me stay on HFC. Adding the NBN to the front of it has turned it into a steaming pile of dogshit. #nbnshitshow

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    Can someone please explain how @NBN_Australia works. We had perfectly serviceable internet, then a bloke arrives 3 weeks ago and says NBN is going in. But, we don’t need it. Too bad, it’s going in 1/

  • leo_cadle 💧 Makin' a Mess #ARRF 🇦🇺 (@leo_cadle) reported from Melbourne, State of Victoria

    So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @colin_aus @BeauGiles @Aussie_BB I vote for Aussie BB too... yes call centres are in Gippsland in country Victoria... Personally I’m with Vodafone NBN who are great, but if you want top service then Aussie BB is the way to go. My friends who are with them rave about them.

  • kkayoh_ kay1111- (@kkayoh_) reported from Melbourne, State of Victoria

    @senpai_madara dw nbn is the fix bro!!!!!

  • DeclanJE Declan JE (@DeclanJE) reported from Melbourne, State of Victoria

    Love it when my internet cuts out and it the nbn not the Wi-Fi modem so I can't just turn it off and on again to fix it 😒

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful

  • aussiegeek {:ok, Alan} (@aussiegeek) reported from Melbourne, State of Victoria

    Ha I’m having an unscheduled nbn outage at home… because of a scheduled power outage

  • NialFinegan Nial Finegan (@NialFinegan) reported from Melbourne, State of Victoria

    @redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)

  • warnie1aus 💧Stephen Hetherington (@warnie1aus) reported from Melbourne, State of Victoria

    Hey @Optus trying to transfer to nbn on pc but your chat is not working

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • Klavinmour Keiran Norman (@Klavinmour) reported

    I can honestly say @Telstra has THE worst customer support I've ever dealt with. Having my support tickets cancelled 4 times in 3 days for an issue that can only be fixed by a technician physically working on my NBN box/dish because their remote crap says there is no problem.

  • JulianCalaby Julian Calaby (@JulianCalaby) reported

    (I discovered that a simple non-contact live wire detector can detect the signal the NBN box sends to the DPU, and it's present in the former Telstra box on the side of the house. Therefore the fault shouldn't be in our house.)

  • JulianCalaby Julian Calaby (@JulianCalaby) reported

    @NBN_Australia @SpinTelAU Finally got through to @SpinTelAU's support line. The person I spoke to was not able to resolve this and has escalated it. So 3-4 days for them to debug it remotely, then they send it to @NBN_Australia. I think the DPU is faulty, so no internet this week. Yay.

  • jillguu jillz (@jillguu) reported

    bro this nbn thing is a bait im pretty sure our wifi is wayyyy slower than before and now i have to use my data to watch tiktoks wtf

  • CamMagicMan The Magic Man (@CamMagicMan) reported

    @wests_glory @WSWanderingEels This neglect isn't recent. People have been raising this issue across Australia since the 1940s. Were happy to create gas lines, telegraph & NBN across the nation, but nothing has been invested in harvesting or collecting annual northern flood water, and run off in our cities.

  • genomematt Matthew Wakefield (@genomematt) reported

    Seems the only feature of @NBN_Australia we get in my suburb is them breaking the existing service so we have to wait 4 days (at least) for @Telstra to get around to fixing it. Time on outages page seems to just count then reset- doubt it provides any real info.

  • GutsmanHeavy GmH (@GutsmanHeavy) reported

    @paulformer @NBN_Australia @Telstra Holy crap, I get pissed when it's a 10min outage. 5 days is insanity.

  • JulianCalaby Julian Calaby (@JulianCalaby) reported

    @NBN_Australia @SpinTelAU For the record, I'm not blaming @SpinTelAU for this mess, the issue is that it appears that the #NBN #FTTC infrastructure has been designed without the ability to detect faults at the edges of the network, so there's no chance for @NBN_Australia to fix faults before people notice

  • JulianCalaby Julian Calaby (@JulianCalaby) reported

    @NBN_Australia Second @SpinTelAU support call: 1 hour on hold, #27 in the queue, then accidentally hung up. Tried again, apparently they'll call me back in either 5 minutes or 175 minutes. Yay. Their support line closes at 5, so potentially it'll be another night without NBN. Sigh.

  • Colin_J_Potts Colin Potts (@Colin_J_Potts) reported

    More on the cable down next door..they were told by NBN it is a public holiday and there is nobody to call out..public holiday..what did I miss..