NBN Outage Report in Melbourne, State of Victoria
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If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3141, 3161, 3066, 3004, 3057, 3121 and 3011.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Total Blackout | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Nathan Fothergill
(@MonkeyMagic88) reported
from
Melbourne, State of Victoria
@Telstra @stoobii Outage site down as well. This is not NBN I think it is Telstra, and let's be honest, probably China again
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AngelaBarney
(@AngeandBarney) reported
from
Melbourne, State of Victoria
@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@NBN_Australia I’ve actually had some amazing speed results (both up and down) using the 4G/LTE phone network... I got it as a backup for the failing NBN and it’s comparatively amazing and cheaper. And it didn’t cost Australia $51 billion.
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia So it’s cheaper as it isn’t even close to working at capacity - and once it’s in that’s it. Light based tech is way more versatile, and we need to dig up the copper anyway. Slow expensive internet also kills business.
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Michelle Mannering 💎 #StayHome
(@MishManners) reported
from
Melbourne, State of Victoria
@PaulRebec @Telstra Yes please THIS. I spent 45mins troubleshooting, reconfiguring networks, rebooting routers... nothing. Even checked NBN status... finally tried to check the Telstra service. Your webiste is down too. Like send us a text, it isnt that hard!
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Just had a storm go through. @NBN_Australia has dropped out. I will reiterate what I've said so many times - the network is such a technological disaster that has wasted billions of tax payers dollars and set this country back 20 years #fail #nbn #outage
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Phil Maude
(@dooglelover) reported
from
Melbourne, State of Victoria
And it seems since I got the NBN connected the wifi is down till Monday. Monday? Is this for real.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia Because long term you still need to get rid of the copper... you can’t do any upgrades and copper slows the whole network. Copper is already working at capacity. It’s just deferring the expense rather than the cheaper option of doing it right the first time.
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k6a w12e back in Australia 🇱🇰 🇦🇺🦘
(@nzicecool) reported
from
Melbourne, State of Victoria
@sarahbr2020 @Telstra DNS issues in all states except QLD and WA. If you know how to change use Google DNS or Cloudflare that should get you going. NBN connection is okay
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Raza
(@rehanrazach) reported
from
Melbourne, State of Victoria
@Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia I’m saying we spend to fix the issues so it works properly rather than spend on marketing to cover it up. Although returning it with the receipt for a full refund is a good idea. $51 billion for the 43rd fastest internet that already is past its used by date is crazy.
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Ella Lee
(@elee_bella) reported
from
Melbourne, State of Victoria
@julessz71 @Channel10AU Bring on the NBN, so I can avoid commercial tv’s poor time management skills, inconsistency, and stream everything.
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Hamish Bowly
(@hbowly) reported
from
Melbourne, State of Victoria
@VaperNt @GregHuntMP @Bowenchris NZ broadband makes NBN look like the outdated under performing service it is & cares about their citizens health and well-being Let alone helping their own economy and exports. Need to move. We could have new manufacturing & export with effective regulation #WeVapeWeVote
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
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Jonathon Sciola
(@Jonathonsciola) reported
from
Melbourne, State of Victoria
Vodafone NBN down? Melbourne's?
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia Malcoms option looked cheaper on paper because it was wrong... it’s now blown out to way more than the origional Labor costing. Cheap now, and best value long term are different. And we picked the worst of everything.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@BrowntownBrew @DaviesDasher @NBN_Australia And TPG/Voda are using cheaper Nokia tech and being cheeky with placment. 5G is better than broken NBN, but you’re right that we need proper fibre!
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Davis 🇦🇺
(@CraigDavis_Agro) reported
@QuentinDempster Except we aren’t going to buy the crap that’s being served up by NBN. We are long past that mark.
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Linda J
(@CathWe188398) reported
@NtDrifter I liked what we had previously. Super fast broadband. Then some man came inside put an NBN box on my lounge room wall back 2015. Well I Never got it connected. I don't like it. Lots of shops had No Internet when NBN went in, at Gembrook for example. No business phone
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G L
(@GL5589118269107) reported
@QuentinDempster Kind of ironic. Starlink is dependable. The NBN connection to my mothers house in the metro area has been a total **** show. If they can't get it right in the city how well is it going to go in the bush?
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Starman
(@starman8888) reported
@wtfinawtfworld @QuentinDempster The reason NBN is behind in cities is because Abbott gutted fiber to the home and instead payed Telstra something like $30bn for 50 year old copper phone networks to do the last km of service. Capping speeds to 3rd world levels for people on it.
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mayhem masta
(@mayhemsmasta) reported
@QuentinDempster Ive been with starlink for nearly 5 years now and even if nbn/amazon offered me 5 years free service.. i'd still stay with starlink.
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Master-Synaps
(@Master_Synaps) reported
@QuentinDempster I currently use NBN satellite internet. OK during the day, not up to scratch in the evening. Been trying to get it fixed for a month. Still crap, no discount or refund for poor service.
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Nairbssor
(@nairbssor) reported
@QuentinDempster The NBN is a crap company run by a crap government!
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Nathan Oliver Bodie
(@OliverBodi69705) reported
@hellohiheyxx @QuentinDempster Thought you'd raise this blatant bullshit argument. Currently the NBN uses the Sky Muster network? The Project Kupier network? Projected results and technology not yet delivered. So the projections are based on a marketing claim... &the contract? Who wrote it and technical quals?
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Mia Charlotte
(@Miacharlott7Mia) reported
@NtDrifter Totally agree, Starlink’s reliability beats NBN hands down rural users deserve better than empty promises
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Quentin Dempster
(@QuentinDempster) reported
@Hani_Iskander Share your scepticism re Amazon. But NBN Co has the customer base already and as it is government-owned it has a service obligation to Australians. Obligation is on NBN Board/CEO to make sure Amazon provides high speed broadband. Competition with Starlink should help performance.