NBN Outage Report in Melbourne, State of Victoria
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If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3006, 3051, 3008, 3003 and 3065.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Just had a storm go through. @NBN_Australia has dropped out. I will reiterate what I've said so many times - the network is such a technological disaster that has wasted billions of tax payers dollars and set this country back 20 years #fail #nbn #outage
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Sam Currie
(@samcurrie) reported
from
Melbourne, State of Victoria
@Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous
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Krystin Beth-Moore
(@krysbethmoore) reported
from
Melbourne, State of Victoria
Dear @iiNet I couldn’t be happier to cancel my plan with you, after weeks of waiting and a day off of work taken so I could get my NBN connection set up, I find out that the connection is actually on short fall.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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tardis3
(@tardis3) reported
from
Melbourne, State of Victoria
I rang @Aussie_BB again today. It has been almost 2 weeks since the failed install. Advised that the @NBN_Australia is still scheduling a repair to the pit issue. Might be several more weeks to wait.
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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฿Ø₲ ₩ł₮₵Ⱨ
(@VonBitchPants) reported
from
Melbourne, State of Victoria
@mickjoebill I dunno what to say...we just changed the network cable to a second port on our NBN box as Aussie Broadband told us to and it was an instant change in speed after the router was rebooted 🤷
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@Backoff11111 @NBN_Australia As the ads tell you... intent is only slow or a problem if you use it.
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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David Morison
(@davmoro) reported
from
Melbourne, State of Victoria
Biggest telecommunications company around and I can’t get to speak over the phone to a @Telstra about a @NBN_Australia connection... **** service!
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Jason Edward Hill
(@jasonehill) reported
from
Melbourne, State of Victoria
@NBN_Australia Yep check this every day - never anything planned. Always an outage and then you have to investigate. Not good enough
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Maarten IJzerman
(@maartenijzerman) reported
from
Melbourne, State of Victoria
@Telstra how long do I have to wait for my NBN internet? Ordered early February, spent at least 10 hours on the phone with 8 service agents, have been using the smart app since 17 June to chat with >15 agents, receive bills for Premium internet and all I get is <0.1 mbps...
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Mike 🧼
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.
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Andrea Jackson
(@andyjay_81) reported
from
Melbourne, State of Victoria
Cancel @NBN_Australia install through @Telstra (a story in itself) using the app to continue to see out our contract on ADSL but continue to get calls to book another install time. Try calling to resolve and they won’t take my call despite an email telling me to call 😡
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
I was thinking “The internet is so slow today for some reason.” Then I remembered I’m in Australia. @NBN_Australia #auspol #broadband #stillusingcopper #darkages #50thfastest
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra you need to get a tech person to help set us up our patience is at an end
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trevorvas
(@trevorpvas) reported
from
Melbourne, State of Victoria
@Telstra @NBN_Australia WE HAVE BEEN WAITING FOR 2 months to make this work time to fix it or let me out of the contract #desperate
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
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Ron Nelly’s son 👀 🦘➡️🇦🇺
(@Dlanorx) reported
from
Melbourne, State of Victoria
@Askgerbil @DoctorKarl @TurnbullMalcolm Actually the original purchase of the Telstra cable network, was to remove and compensate Telstra as a network, and provide NBN with infrastructure for laying their cables
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Ban-Foo Leong
(@BanFoo_) reported
@Optus What’s going on? Once again, I have no internet and telephone service on my @Optus @NBN_Australia connection, since the middle of this afternoon. I’m located in the Inner West Sydney area. The service is breaking down every other day! This is incredibly frustrating!
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T:HE:JAMES. HMRH
(@CA_22562_AN) reported
@Aussie_BB I would rather have the extra 10Mbps upload speed I get without the stability profile but I would rather have it stable. I am physically about 50m from a green NBN cabinet, I think?
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HAL-9000 is gay
(@villainmorris) reported
nbn tech coming over tomorrow lmao. “does 1pm-5pm work for you?” yeah mate i’m not turning down a next day appointment, i’d leave a festival halfway through an acid trip to avoid jeopardising that timeslot.
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Chris Shandley
(@Chris_Shandley) reported
@NBN_Australia Internet has been down for 4 hours provided told us it is because of you. Where can I get an update?
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Renski, not smiling
(@RADeVisser) reported
@LesStonehouse Morrison, but they were all failures. Abbott's treatment of Gillard was reprehensible, a mean spiteful little man. Morrison is utterly useless, a hyprocrite and a bully. I was hopeful for Turnbull but he was a massive disappointment, and I'll never forgive him for the NBN.
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Gary Hayes
(@GaryHay20023561) reported
@LesStonehouse Morrison worst by a long way, with Abbott second. I am not a LNP voter, but I thought Turnbull did a god job, except for following Abbott's destruction of NBN.
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Captain Nemo's Left Sock. GSPs rock.🐕 💉💉
(@RuncibleH) reported
@PortRG The problem is Telstra's corroded copper cables. When the NBN techie installed the line he said the cables to the node were total ****.
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Ron Baumann 💧
(@DocB__) reported
@NBN_Australia Well the applications in your hands now. And there are no alternatives. Wireless doesn't work here.
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Hambo
(@stinhambo) reported
@NBN_Australia The FTTP network is, the rest is antiquated.
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Tony Jones 🌈
(@TonyCinema) reported
@RuncibleH Cap, I get lag. NBN doesn't work. It plays up when it feels like it.