NBN Outage Report in Melbourne, State of Victoria
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If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3141, 3002, 3006, 3004, 3056 and 3181.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne and Balwyn North.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@NBN_Australia I’ve actually had some amazing speed results (both up and down) using the 4G/LTE phone network... I got it as a backup for the failing NBN and it’s comparatively amazing and cheaper. And it didn’t cost Australia $51 billion.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia So it’s cheaper as it isn’t even close to working at capacity - and once it’s in that’s it. Light based tech is way more versatile, and we need to dig up the copper anyway. Slow expensive internet also kills business.
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K A Latchford
(@klatchfo95) reported
from
Melbourne, State of Victoria
@simonahac @NBN_Australia @Telstra Good luck It took 10 times until they finally came Technicians are fantastic when they arrive but can’t say the same for the organisation and support structures Need to do better Andy Penn
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@clairegcoleman @NBN_Australia I’m astounded you’re getting any NBN service at all. I can only go through Telstra for it, and they’re not answering calls for the foreseeable.
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k6a w12e back in Australia 🇱🇰 🇦🇺🦘
(@nzicecool) reported
from
Melbourne, State of Victoria
@sarahbr2020 @Telstra DNS issues in all states except QLD and WA. If you know how to change use Google DNS or Cloudflare that should get you going. NBN connection is okay
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Phil Maude
(@dooglelover) reported
from
Melbourne, State of Victoria
And it seems since I got the NBN connected the wifi is down till Monday. Monday? Is this for real.
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Raza
(@rehanrazach) reported
from
Melbourne, State of Victoria
@Telstra seems like outage? When I try to ring 132200 it say due to emergency agents are not available. My NBN is down and 4G failover too.
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Nathan Fothergill
(@MonkeyMagic88) reported
from
Melbourne, State of Victoria
@Telstra @stoobii Outage site down as well. This is not NBN I think it is Telstra, and let's be honest, probably China again
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Andrew Trevillian
(@Tres_Villain) reported
from
Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia I’m saying we spend to fix the issues so it works properly rather than spend on marketing to cover it up. Although returning it with the receipt for a full refund is a good idea. $51 billion for the 43rd fastest internet that already is past its used by date is crazy.
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aussieaubs
(@aussieaubs) reported
from
Melbourne, State of Victoria
@Telstra you are a disgraceful disappointment to customer service. #fail I’ve just spent 5 days trying to get my #nbn connection resolved and your people in the app keep closing the chat window and passing me to another person. Utter rubbish #telstrafail
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Hamish Bowly
(@hbowly) reported
from
Melbourne, State of Victoria
@VaperNt @GregHuntMP @Bowenchris NZ broadband makes NBN look like the outdated under performing service it is & cares about their citizens health and well-being Let alone helping their own economy and exports. Need to move. We could have new manufacturing & export with effective regulation #WeVapeWeVote
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Kate Murdoch
(@KateMurdoch3) reported
from
Melbourne, State of Victoria
@NBN_Australia Yes, we’ve had technicians coming for 1.5 years and little progress. I’ve been told need to organise through Telstra but they have no customer service atm. Outside work done, but can’t seem to connect to house.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia Malcoms option looked cheaper on paper because it was wrong... it’s now blown out to way more than the origional Labor costing. Cheap now, and best value long term are different. And we picked the worst of everything.
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Michelle Mannering 💎 #StayHome
(@MishManners) reported
from
Melbourne, State of Victoria
@PaulRebec @Telstra Yes please THIS. I spent 45mins troubleshooting, reconfiguring networks, rebooting routers... nothing. Even checked NBN status... finally tried to check the Telstra service. Your webiste is down too. Like send us a text, it isnt that hard!
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@DaviesDasher @NBN_Australia Because long term you still need to get rid of the copper... you can’t do any upgrades and copper slows the whole network. Copper is already working at capacity. It’s just deferring the expense rather than the cheaper option of doing it right the first time.
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Ella Lee
(@elee_bella) reported
from
Melbourne, State of Victoria
@julessz71 @Channel10AU Bring on the NBN, so I can avoid commercial tv’s poor time management skills, inconsistency, and stream everything.
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Ben Sorensen
(@BenSorensen1) reported
from
Melbourne, State of Victoria
@BrowntownBrew @DaviesDasher @NBN_Australia And TPG/Voda are using cheaper Nokia tech and being cheeky with placment. 5G is better than broken NBN, but you’re right that we need proper fibre!
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
Just had a storm go through. @NBN_Australia has dropped out. I will reiterate what I've said so many times - the network is such a technological disaster that has wasted billions of tax payers dollars and set this country back 20 years #fail #nbn #outage
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jords
(@jaejtee) reported
from
Melbourne, State of Victoria
@Telstra NBN team have now confirmed no order was sent by Telstra to them on their records for my address - extremely terrible service from Telstra again, wouldn’t have even known if I hadn’t asked
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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mariesproule
(@mariesproule) reported
@Telstra 6 weeks of trying to get stable internet connection after Telstra technician changed our modem because of transition to NBN - and still can’t take transactions at our business - 6 weeks of lost sales 6 weeks of stress and disappointment - and no one at Telstra can help!
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FunkyBob 💉💉
(@BunkyFob) reported
@jeamland Someone tell me, again, how much the NBN rollout ended up costing? You know, the cheaper solution the LNP pushed...
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phalange patella
(@PatellaPhalange) reported
@erstkate Until the nbn goes down.
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Cretorn
(@cretorn) reported
@NBN_Australia honestly dude go **** yourself, im keep disconnecting while streaming, now the whole world gets to see how **** you are guys are
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Stephen Turner
(@SteveT_AU) reported
@JaneCaro @ABCaustralia I agree that we should not have to "sign up" for an ABC service (isn't it ours already?) but this connection problem is as likely to be your NBN connection as anything else (and we know who to blame for that).
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🌈 Rina
(@RinaIsBad) reported
@NBN_Australia Hello! I have an nbnco tech booked to come out tomorrow. The service was awful last night, and today it seems to be OK. As the issue is intermittent, I cannot say whether or not things are resolved. We'll see if the tech does anything or if they just poke stuff and shrug again.
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andyb
(@abrickintime) reported
@Telstra Thanks Tori. It's 3954. Had a similar problem a few weeks back. Both mobile service and NBN are scratchy at best
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Ashley Dolan
(@Ashdol94Dolan) reported
@TPG_Telecom what is going on with nbn connection in Semaphore Park, SA? No service since approx 7pm and still nothing.
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🌈 Rina
(@RinaIsBad) reported
@psyOPs_ @NBN_Australia Yeah, it's very likely an issue somewhere between the DPU, the pit, and the link. FTTC is a nightmare and I really really wish they'd just done FTTP like the other half of my suburb has.
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Carmel
(@wheretonow2015) reported
@JaneCaro @ABCaustralia How frustrating. I've had an account for ages (same as for every other streaming service I use). Haven't had any issues aside from an occasional delay to start playing videos on iview ( fast forwarding initially helps on those occasions). We are on nbn. Not sure if that matters?