NBN Outage Report in Melbourne, State of Victoria
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If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3006, 3002, 3068, 3149, 3004 and 3141.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Melbourne, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Siyon🌹
(@siyon_x) reported
from
Melbourne, State of Victoria
@Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(
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Cooper & Co Inc 🦄
(@CooperCodes) reported
from
Melbourne, State of Victoria
Just had a lovely call from a Scammer saying they were from the NBN and someone had jacked into my Modem and it was an important security breach. They got me to open the Terminal and run a netstat command to show me all the bad connections
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Scott and Nadia
(@ScottAndNadia) reported
from
Melbourne, State of Victoria
@Telstra we have been trying all day to talk to someone about connecting the nbn cable that is taped to the power pole at the front of house 🏡 to our actual house? I would suggest you overseas call centre needs training we have 4 hang ups and 3 x call the number we can’t help??
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Nick
(@nick_komo) reported
from
Melbourne, State of Victoria
@jiggyjet1 Off and on but on now. Lately down alot i suspect NBN installations in area. But should be compensated and better warnings
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Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
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Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hi @NBN_Australia I’ve had 9 dropouts in 2hrs. My provider says they change things but still the same issues daily. Need this sorted. I’ve changed providers recently and the issue still persists. Can you help?
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Maureen Huebel
(@MaureenAHuebel) reported
from
Melbourne, State of Victoria
Australia has got in trouble recently with not being able to install new NBN lines for internet as there are parts needed from China. Stores need goods & they can’t get their usual supplies & some are having to close down.
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Anthony Rees
(@AnthonyRees) reported
from
Melbourne, State of Victoria
@Telstra sent me an NBN connection device. It has all the wrong connections. So I called their customer support. The automated service sent me a txt message and hung up. Time to call @iiNet
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💧Kerryn Gray
(@matsionoah) reported
from
Melbourne, State of Victoria
😖was hacked using my phone data on laptop after ditching Telstra dongle. Ordered NBN wireless with TPG 17 March. No new NBN orders due to “global shortage” of parts from CHINA needed 2make connection box - SINCE JAN 21 - WAS until end April-May NOW end May-June. 6 MONTHS. WTF😡
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
Anyone know how to cancel @Telstra NBN? Considering they never reply on live chat and they’re impossible to get through to on the phone🙃
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Dr James Goldie
(@jimjam_slam) reported
from
Melbourne, State of Victoria
Good news: I just accepted a new rental! Bad news: it looks like the previous tenants took the @NBN_Australia HFC NTD with them 😩
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SharpxxPlays
(@SharpxxPlays) reported
from
Melbourne, State of Victoria
@NBN_Australia Good news I fix it by replacing the telephone cable, every time the power goes out the telephone cable dies
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
It's raining which means that the NBN fttn has turned to ****. **** I hate the continued use of copper.
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Michael Smolders
(@smoldemi) reported
from
Melbourne, State of Victoria
Hi @Telstra my nbn connection dies temporarily again, and still my "smart" modem doesn't kick over to 4G as promised. Why does this keep happening? Remote service repair from last time still didn't fix it.
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Myles Harris
(@millionsofmyles) reported
from
Melbourne, State of Victoria
@Telstra Phones and NBN down for a restaurant right now. Can take cash only... Running out of time with the on hold eh.
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Cooper & Co Inc 🦄
(@CooperCodes) reported
from
Melbourne, State of Victoria
@agentm831 This was silly because the NBN is the wholesale provider and they sell plans to the telcos. So the NBN would never call a telco user anyway.
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Ant Kaplan
(@AntKaplan) reported
from
Melbourne, State of Victoria
@HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@LDenshire @DrKathleen1 This x10000; I’ve heard about 1 good story out of about 50-100 bad ones ;/ it seems similar to the NBN but is far more life / health threatening
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Dave Anderson
(@daveando) reported
from
Melbourne, State of Victoria
@Telstra My NBN is with iinet but I was instructed to contact Telstra because it’s Telstra infrastructure. If I’m mistaken please let me know. I’m chatting to support right now and it seems we are getting close on getting some sort of answer :)
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Scott Wright
(@scottwright87) reported
from
Melbourne, State of Victoria
@Steen_Dr @TPG_Telecom I’m having the same issue today. NBN drops out every 20 mins. Have to reset the box to get it to work again, briefly...ascot vale Vic.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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David Lutz
(@dlutzy) reported
15 hours of downtime on our wonderful hfc NBN. @NBN_Australia how to raise a formal complaint? I can’t find a phone number or email address on your site.
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N. Malone | Goddess of Death Coming October 20th!
(@NMalone8) reported
******* Telstra. Your message team is ridiculously useless. I spent 3 hours talking to this idiot who asked the same questions repeatedly and then decided that there was nothing wrong. Even though the NBN isn't working, and I have 4 'issues' when I ran the diagnostic.
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Battling Lefty
(@murzo_4) reported
She sat at home all day today waiting for the @NBN_Australia people to come out to her unit to help. No-one came to her door, but apparently they were there at some time because when her son rang they said it was a @TelstraEnt problem. Very ordinary. She’s 98...
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imran aziz
(@imranaziz38) reported
@Optus @optus so its middle of May and i still dont have an internet connection. Aweful customer service as i am told a different story every single time and Now i am supposed to talk with @NBN_Australia for some reason... Thanks alot guys
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MisterK
(@DerrickTheSheep) reported
"@Telstra" just SMSd me inviting me to join Telstra Plus member rewards. I'm not a Telstra customer? My NBN services are Optus. Mobile services are Optus. My fiber service is AAPT. My SIP channels are AAPT.
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Bee Ah Chang
(@BuaAhChang) reported
@Optus ************* why is my NBN internet down the whole day...NBN doing maintenance work and my internet is gone...called 3 times with no help
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the Surfing Punter
(@SurfingPunter) reported
@telstra @NBN_Australia service speed slow, really slow, really, really slow. Unusable, cant report as fault cause apparently network issue and 4g down .
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Shane Dignan
(@ShaneDignan) reported
@Telstra can you tell me of there are any nbn issues in 2281. Had no nbn for 24 hours now.
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Pete Gent
(@gentle_tech) reported
@SliceOTrav @NBN_Australia Busy dishing out $78M of performance bonuses right now. You might get an appointment in a couple of months if the issues with the contractor app are to be believed
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Minister For Potato
(@potato_minister) reported
@JoshFrydenberg I'm getting terrible lag watching your videos Josh. Must be the NBN.