NBN Outage in Melbourne, State of Victoria

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

 Problems detected at NBN

NBN in Melbourne, State of Victoria problems in the last 24 hours

NBN Outage Chart in Melbourne, State of Victoria

April 20: Problems at NBN

NBN is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (66.84%)
  • Total Blackout (15.14%)
  • Wi-fi (7.86%)
  • E-mail (6.97%)
  • Phone (2.15%)
  • TV (1.05%)

NBN Outage Map Near Melbourne, State of Victoria

The most recent outage reports and issues originated from Melbourne, Glen Iris, Burwood, Caulfield South, Balwyn, Elsternwick and Fawkner.

NBN in Melbourne, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne, State of Victoria and nearby locations:
  • EVNadelaide EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, State of Victoria

    First half its fine but the longer the game goes on the laggier, blurrier & glitchier it becomes. I'm on nbn, the misses is on netflix but I never had this issue w/ foxtel.Smells like Kayo is a foxtel subsidiary that has lower quality product hoping 2 push ppl 2 overpriced foxtel

  • judgejosie jo girl (@judgejosie) reported from Melbourne, State of Victoria

    @daveyk317 @smh The budget is NOT IN SURPLUS. Jebus @ScottMorrisonMP, get a ****** policy. This criticism and fear mongering is idiotic even for someone stupid enough to vote for The COALition. And given how you can't roll out an NBN without ******* it up, stay away from nukes. Hear me *******

  • judgejosie jo girl (@judgejosie) reported from Melbourne, State of Victoria

    @lynlinking @judyvw2 @canberratimes Ohhhh ****. It's gonna be Fukashima on steroids given the Japanese are renowned for their quality technology and attention to detail... We've a bunch of yobbos who can't roll out a shitty embarrassment of a NBN and they wanna play with Nukes. **** the world has gone sahhh mad.

  • Y2Krashman Chris Link-Pierce (@Y2Krashman) reported from Melbourne, State of Victoria

    @TheFatSplatCat @melanchomical @1966_lee @SusannahBirch That sucks. We’re still waiting for NBN, which is supposed to be happening next week. Doubt it!

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Melbourne, State of Victoria

    @mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.

  • lukasm Luke Meehan (@lukasm) reported from Melbourne, State of Victoria

    @NBN_Australia Hi Matt, sorry to hear you have to defend this joke of a service, hoping you have something better to defend soon. thanks, Lukas

  • EVNadelaide EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, State of Victoria

    Extremely disappointed in @kayosports. Even on NBN service it's laggy and the picture is blurred. It's like watching Max Headroom ffs

  • themediapod Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @MoeycQ @NBN_Australia @Aussie_BB I think I saw on your tweet you were on HFC version of NBN. You want to vent your anger @TurnbullMalcolm who decided this was a good idea for a modern broadband system. NBN and ABB are just trying to make shit work.

  • willdonovan willdonovan (@willdonovan) reported from Melbourne, State of Victoria

    We have to FIX the NBN - then people can study wherever they want. #ciglobal @VCdeakin

  • JoshBBornstein Josh Bornstein (@JoshBBornstein) reported from Melbourne, State of Victoria

    yet another round of tax cuts isn’t going to help people on Newstart or the low wage crisis or the climate change crisis or a properly funded ABC or fixing the NBN

  • daytime2day daytime2day (@daytime2day) reported from Melbourne, State of Victoria

    @Telstra NBN outage. It’s been like that since 9pm last night

  • julianprice_ Julian Price (@julianprice_) reported from Melbourne, State of Victoria

    @Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @vvmann @NBN_Australia @exetel And no one is accountable. It's actually incredible how bad it is.

  • FoodWorksAus Rob Rees MBE DL (Australia, New Zealand and UK) (@FoodWorksAus) reported from Melbourne, State of Victoria

    @NBN_Australia how about you find a way to communicate instantly about outage. Still no NBN in 3103. Any news or update. #Disgrace

  • LapTop006 Julien Goodwin (@LapTop006) reported from Melbourne, State of Victoria

    Well that sucked, after replacing all the cable all the way to the splitter the tester showed great signal, but NBN didn't like it.

  • BelievaBill Bill Birch (@BelievaBill) reported from Melbourne, State of Victoria

    @siangard @SenatorDoug @fionaparker1 The NBN was the perfect vehicle to support decentralization....

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    This Google Stadia thing looks cool. Probably won’t be great in Australia until 5G is here. That said, they recon they only need min 15mb down; max 40ms latency and max 5% packet loss. Many NBN connections smash that. But if it’s widely adopted, congestion will cause issues.

  • TonyB_Melb TonyB (@TonyB_Melb) reported from Melbourne, State of Victoria

    @Kynes3 Yep...ran it lots of times, always the same. Just now it's showing: NBN 11.32/0.92 ADSL 8.65/0.86 It sucks.

  • DikeosJohn John Dikeos (@DikeosJohn) reported from Melbourne, State of Victoria

    @TheTechDudeAU @Telstra_news @Telstra Clearly I’m being sarcastic giving them shit about their horrible service which nobody should be paying for. Got connected to nbn last week and it’s been down the past 2 days. Before this issue when we connected with them 2 years ago we were paying for 3 months and had no interne

  • G1NCHY g1nchy 🌏 (@G1NCHY) reported from Melbourne, State of Victoria

    @jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.

  • jiawhoo cheah (@jiawhoo) reported from Melbourne, State of Victoria

    @Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!

  • v8shawno Shawno (@v8shawno) reported from Melbourne, State of Victoria

    5 hours #nbn #outage #ferntreegully #fcukssake

  • ashemah Ashemah (@ashemah) reported from Melbourne, State of Victoria

    @ReidParker_ Sadly my cable speed is down a bit since NBN turned on in my street.......................

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

  • yeppoon Beaver Murray (@yeppoon) reported from Melbourne, State of Victoria

    @RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.

  • timewaster2000 Mark Gambino 🗿 (@timewaster2000) reported from Melbourne, State of Victoria

    It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.

  • Serby2010 Hutchy (@Serby2010) reported from Melbourne, State of Victoria

    @Nartster #NBNTreason Talking about dropouts. One day couple of weeks ago we had over 200 dropouts. I refused to pay our bill because we have not had service. I am pretty sure all providers have troubles with NBN.

  • bella306 Bella 🎡 (@bella306) reported from Melbourne, State of Victoria

    Euuuurghhhhh. Only took me all day!! But finally got my printer to talk to the new NBN!! I’m. It to bad at some of this technical bizzo!!

  • davidjsinclair David Sinclair (@davidjsinclair) reported from Melbourne, State of Victoria

    Dear @Telstra and @NBN_Australia you service is really crap. Installed a new wifi router today, at my own cost and streaming sucks just like before with a Telstra wifi router. 3rd Internet, 1st world country. Give me my taxes back. You are pathetic.

  • CountKnuckles Gavin (@CountKnuckles) reported from Melbourne, State of Victoria

    Holy crap now that I have NBN I also have @DougDeMuro in beautiful 4K.

  • matty_lara027 Matty Lara (@matty_lara027) reported from Melbourne, State of Victoria

    Fourth Appointment with @NBN_Australia, First time tech comes out on site. Takes one look at the box and goes, "nah can't be done. Sorry mate." Comon NBN. Why does it take this long to connect someone to your network. #failedappoitment #justwantinternet

  • matty_lara027 Matty Lara (@matty_lara027) reported from Melbourne, State of Victoria

    First time @NBN_Australia tech comes out on site. Takes on look at the box and goes, "nah can't be done. Sorry mate." Comon NBN. Why does it take this long to connect someone to your network #failedappoitment #justwantinternet

  • emmaknicholls emma nicholls (@emmaknicholls) reported from Melbourne, State of Victoria

    Telstra is THE worst when it comes to internet. Even when you’re on one of the best NBN plans going around

  • bugwannostra Mark Dickenson Govt #Robodebt body count is 2030 (@bugwannostra) reported from Melbourne, State of Victoria

    Shit NBN, free holidays, frequent flying, trickle down bullshit, obstructing justice, media tip offs, dodgy grants, free tickets, mounting staffers, fake jobs, fake tradies, fake self funded retirees, cheap houses, chopper gate, Parakeelia, sinecures, austerity your govt #auspol

  • southyarradan Dan Ho (@southyarradan) reported from Melbourne, State of Victoria

    This is a real election issue ! Incompetent Govt on #NBN and wilful waste of public funds @Manus Island !

  • _kevops Kev Gorman (@_kevops) reported from Melbourne, State of Victoria

    @NBN_Australia 2 months, 5 visits (3 no shows), hours of my time spent on the phone and still no connection. Case notes with blatant lies about the status. You guys are literally the worst organisation I have ever encountered. #nbn #farcical

  • demon_dave Dave Dawson (@demon_dave) reported from Melbourne, State of Victoria

    @10NewsFirst @vanOnselenP Geezuz PVO, people are worried about #NBN , stagnant wage growth, high utilities prices, traffic, house prices etc, media and LNP are beating it up, heard @3AWNeilMitchell trying to stir it up, much to the dismay of shit jocks no one rang worried about it

  • Rob2563 Robstar (@Rob2563) reported from Melbourne, State of Victoria

    What a ******* mess our street in Richmond Vic is from the @NBN_Australia services. Already my entrance pavers are smashed. Oh yes guys, I'm sure you will be back to fix it like you say lol. #Fail #BallsUp

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Melbourne, State of Victoria

    @ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer

  • alisterrobbie Alister (@alisterrobbie) reported from Melbourne, State of Victoria

    @joshrowe @Aussie_BB @NBN_Australia @CommsAu @iTnews_au Check out @unitiwireless . Proper speeds. Little stuffing about. None of the issues of @NBN_Australia . A friend signed up months ago and has been hassling me to switch ever since. About to churn.

  • yeppoon Beaver Murray (@yeppoon) reported from Melbourne, State of Victoria

    NBN so slow cant load a video media unavailable, ffs this is so pathetic and getting worse for some reason.

  • JesseEOlsen Jesse E. Olsen (@JesseEOlsen) reported from Melbourne, State of Victoria

    @NBN_Australia Yeah, we’ll see. By the way, it’s kindof a jerk thing to do for @NBN_Australia to mess around and cancel, then leave it to the provider to clean up your mess. #notcool #berespecfful

  • xander85 365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria

    @psweeney @byzbateson @TPG_Telecom @NBN_Australia In all honesty, the actual service is fine until something goes wrong. Any provider has the same issue for when something goes wrong. They are all just as bad.

  • xander85 365 | KatyCat Grant 👁 WTT AU💍NZ (@xander85) reported from Melbourne, State of Victoria

    @TPG_Telecom Sorry but that’s not good enough. If an outage is planned you have enough time to plan a notification. My NBN has not connected since last night.

  • h1pp074 RC (@h1pp074) reported from Melbourne, State of Victoria

    @TPG_Telecom my home NBN FTTH 100mbps service is getting slower and slower any issues in the 3199 area!

  • thealien_earth John Kovac (@thealien_earth) reported from Melbourne, State of Victoria

    And we all laugh at how bad the #NBN is. #QandA

  • Haich44 Hassa (@Haich44) reported from Melbourne, State of Victoria

    @gavincostello @ph_litmus Problem is all Australians were warned and given the chance to choose. 1950s copper nbn Abbott and LNP or futuristic optic fibre ALP and they now have what they deserve. They also sold public school kids down the drain too with a sabotaged Gonski funding deal!

  • alfalfasocial Stacey Murray (@alfalfasocial) reported from Melbourne, State of Victoria

    @AttardMon @NBN_Australia Apparently not, Mon. We're in "transition phase" so although @NBN_Australia has responsibility for the infrastructure, @Telstra is still managing the service but has to defer to NBN for any works. As you can imagine, that works well.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • Vardos1 Vardos (@Vardos1) reported

    If this is "Australia's 21st century" internet, then God help us all. An NBN service that cannot stay connected for 24 hours without crashing REPEATEDLY every single day is not a service, its a joke. One we paid for.

  • Vardos1 Vardos (@Vardos1) reported

    Ten years ago, i used Telstra cable and found it worthless, I then shifted to Optus and had a decade of good, reliable service. Forced onto the NBN, the last three weeks have been a litany of errors, dropouts, disconnections and repeated useless internet.

  • uxKjaer Jakob Marius Kjaer (@uxKjaer) reported

    @ING_Aust If I use my optus mobile network then I can get on. However via my spintel nbn I've got issues.

  • colinsevitt Colin Sevitt (@colinsevitt) reported

    @Optus my landline not working after nbn install. Sick of waiting ages on phone or live chat to speak to someone. Not acceptable. Please call me on 0432 575 921.

  • YugNivek Yug Nivek (@YugNivek) reported

    Since NBN I have never had a stable service since the day it was installed! Plus now if NBN is down, Phone is down. On top of that, where I live we have lost everything, including mobile service for more than 24 hrs, no explanation. Lucky we didnt need an Ambulance!

  • YugNivek Yug Nivek (@YugNivek) reported

    More notifications from Telstra telling me that I my NBN may be cut for up to an hour a day over a possible 3 days now lol. So service is going to be same as normal, only difference is they are telling me. My ADSL was faster, far more reliable, cost less & my phone was always ok

  • VodafoneAU Vodafone Australia (@VodafoneAU) reported

    @BOYSD0NTCRY Hey there, give us a buzz on 1300 801 122 and we'll check out what's going on with your nbn service. We're sure we can fix it up so you can get back to watching more Sunmi fan cams 😀.

  • cy_chrisy Chris (not the other one) (@cy_chrisy) reported

    @CatPurry9 Just had a cat do that! NBN was down anyway. 😁

  • biscuit_clunes Biscuit Clunes (@biscuit_clunes) reported

    @NBN_Australia Yes I have done this. There are no faults, it’s just a terrible service

  • Jackat19 Jack Hamilton (@Jackat19) reported

    What this means is Labor correct on this issue AGAIN VOTE LABOT get it right We don't want another NBN with LNP health care #auspol @billshortenmp @SimonBanksHB