NBN Outage Report in Melbourne, State of Victoria
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If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3006, 3053, 3051, 3065 and 3003.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent NBN outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria
So, just been on the phone to @Telstra , about the crappy NBN service. Even though this household switched over 3 weeks ago, the service will be experiencing "difficulties" until July 19th.
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Paul Danyluk (@PaulDanyluk) reported from Melbourne, State of Victoria
@NBN_Australia It usually takes under an hour for a technician to come diagnose, fix and get my car started. And he doesn't leave me in a hole of he can't. NBN has a response time measured in days and routinely leaves the problem unsolved and without leaving any indication of next steps.
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lesposen (@lesposen) reported from Melbourne, State of Victoria
@playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole
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Dan Sims (@DanSims) reported from Melbourne, State of Victoria
@TheWineRules1 The ‘true’ NBN under Labour is what is needed but thanks to Turnbull (and mostly Murdoch) we were robbed. I mean copper as a solution. In 2018/19. Copper. Just insanity.
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Steve Scicluna (@stevescicluna) reported from Melbourne, State of Victoria
@phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.
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Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria
@NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌
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Crackers (@crackerscraigo) reported from Melbourne, State of Victoria
@NBN_Australia Connection was unsuccessful, problem in the street he says. 🙄
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Mark Flynn (@mjfly1) reported from Melbourne, State of Victoria
@gnaight @NickRossTech @LJPatton @abcnews @netflix @abc730 But that's a business plan limit rather than technology one, that you can hit 60GB limit implies there's not a bandwidth congestion problem, only a few years ago our kids would kill their grandparents Sat, later fixed 3G plan in a weekend, it's not a problem on NBN fixed wireless
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Craig Morgan (@Cram3073) reported from Melbourne, State of Victoria
@Telstra this is getting ridiculous with the outage in my area #3073 now we are out until the 24th June because some contractor stuffed up and dug the wrong cable. This started the week you sent me a modem to use on the #nbn once it’s activated but not giving
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Rayce (@Swooptalk) reported from Melbourne, State of Victoria
This #nbn is just the worst crap on the planet, not matter which companies I have tried, the drop on speeds especially at late arvos is just discussing.
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lfsantosl (@lfsantosl) reported from Melbourne, State of Victoria
@NBN_Australia @iTnews_au The fact that I pay for my nbn is already a streaming differentiation. All other online activity is or can be done on my mobile 4G network, whose speed is usually higher than nbn anyway.
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Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria
This #NBN thingo doesn't work any better than ADSL. When it's pissing rain in Melbourne, it drops out just the same.
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Paul Duldig (@PaulDuldig) reported from Melbourne, State of Victoria
@NBN_Australia is an unbelievably bad service. We have fttp which should be +90MBps. The reality is far worse. Every minute we go from no service, to 10 to 90 and back again. Service provider doing their best. Six months this has been going on. Just terrible.
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Ant (@AntB77) reported from Melbourne, State of Victoria
@guytaur @manjusrii @stufromoz Stephen Conroy's CVC pricing model is a big part of the problem with NBN. ALP don't get a free pass they're just as bad as the Libs
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Dr Queen Christina (@ChristineEwing7) reported from Melbourne, State of Victoria
@unionsthug @wadekelly @NBN_Australia Perhaps. I don't expect a worse service than the one I had previously.
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Paul Danyluk (@PaulDanyluk) reported from Melbourne, State of Victoria
@NBN_Australia your connection goes down and it will take least two days to address the problem. Aren’t you a waste of money!
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Carl Smart (@carldsmart) reported from Melbourne, State of Victoria
@natasha_yann @abc730 @MSMWatchdog2013 @geoff__thompson Netflix can stream quite comfortably on 5mbs - in fact my mother was streaming on 2mbs and seldom had issues. So blaming streaming services for the NBN rort is utter bullsh!t. The real blame sits with NBN and govt, both clearly out of their depth from the get-go.
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Rayce (@Swooptalk) reported from Melbourne, State of Victoria
@scott_thewspot Couldn't believe that we needed another box for this crap #nbn Hopefully it works for you better.
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stephen atkinson (@steveacko) reported from Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
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Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria
@NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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joshladd (@joshthelad3) reported
@Aussie_BB another outage? Date Wed Jan 20 | 5:27 pm Class Intermediate Summary Unscheduled Outage ETR Awaiting Update Services NBN
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Damien Buckley 🇦🇺🇬🇧 (@damienpbuckley) reported
@MilesHuntWriter @AlanBixter What makes you think they did? People don’t vote on one issue. People didn’t vote for **** NBN either.
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shaneoneill (@shaneoneill) reported
@NewtonMark @NBN_Australia @martyvis There was a scam call I got about a 25mb/s minimum downstream internet service but I only have 15. This should also be investigated.
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Cyclone (@therealcyclone) reported
@Telstra I didn't use the app as it was a complicated issue + downloading an app especially is annoying. They think it was to do w/ an internal migration to new billing structures, coinciding w/ unnotified NBN roll-out. Just wish we didn't have to come on here + vent to resolve stuff 😭
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Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales
@andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!
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Jacob Anderson 🇦🇺 (@JacobAnderson29) reported
@NBN_Australia after storms been having issues with internet. NBN Connection box shows red light and clicking :(
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Anthony Hourigan (@AGHougs) reported
@TPG_Telecom I’ve been through this countless times since November and like I said, I’m not wasting more time on it. As soon as the first month is up I’m closing my account with TPG. The “service” you and @NBN_Australia have provided has been shockingly bad. Never again.
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Belong (@BelongAU) reported
@xRileyAlexander Sounds like we're in the bad books, Riley 😢 nbn's removal of the old copper network has caused a bit of grief for customers still using ADSL. We're keen to redeem ourselves and help you out with an nbn service so chuck us a DM when you've got the chance. -Dave
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Trevor Hutchison (@trevhutch) reported
@NBN_Australia Thanks. It’s back now. Some sort of outage I guess.
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Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales
@NBN_Australia Thanks for responding. Yes, I called them and they said it was going to be down until 15:00 today according to the information he saw on their system. My neighbor’s nbn was also down.