NBN Outage Report in Melbourne, State of Victoria

Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!

Call @TPG_Telecom ‘yes your line is stuffed, check your modem!’ ..no no, it was @NBN_Australia ..THEN they tell me ‘we have to escalate to @Telstra sorry, no Fix ETA possible!’ Today of all days... 2 of flipping 2... #homeworker #bitcross #noheadsup #yeahnah

Stupid NBN 🙄

@senpai_madara dw nbn is the fix bro!!!!!

Ha I’m having an unscheduled nbn outage at home… because of a scheduled power outage

@colin_aus @BeauGiles @Aussie_BB I vote for Aussie BB too... yes call centres are in Gippsland in country Victoria... Personally I’m with Vodafone NBN who are great, but if you want top service then Aussie BB is the way to go. My friends who are with them rave about them.

Love it when my internet cuts out and it the nbn not the Wi-Fi modem so I can't just turn it off and on again to fix it 😒

@NBN_Australia will go down in history as the biggest white elephant of all time. You should have just let me stay on HFC. Adding the NBN to the front of it has turned it into a steaming pile of dogshit. #nbnshitshow

Improve the NBN, increase competitive price value in the sport streaming service markets

@DeadlineDavis @matt_b_harvey @BTSFanDad @TPG_Telecom Yeah man. He said on phone whole melb has NBN issues. Seems like it from everyones post. May take 24 hours. I hope not!!

Epic fail by Telstra. Nbn installed for some 9 months still can’t bill be right now not willing to help. @Telstra #Telstrafail #nbn

still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful

@NBN_Australia I did, but I’m the two months I had left at the address, it didn’t change - I’m about to move back to that address, so we shall see 👌🏻 (and I’m about to move out of this address so I’m not fussed...) ...but it must be damn frustrating for others 🤯

Although my understanding is that’s it’s an NBN outage, not a @VodafoneAU outage. So there’s not a lot they can do other than tell me there’s an outage. Which they did. Now back to my original request...

So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days

Hey @Telstra 17 dropouts of the NBN in 24 days since connected. Seems to go out for 2 hours at a time. Usually middayish. Not great when trying to work. This is not a service, it’s just a pain.

Can someone please explain how @NBN_Australia works. We had perfectly serviceable internet, then a bloke arrives 3 weeks ago and says NBN is going in. But, we don’t need it. Too bad, it’s going in 1/

Hey @Optus trying to transfer to nbn on pc but your chat is not working

@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

@redruby17 Besides the NBN itself look out for really poor Road works, shoddy pavement repairs, ugly/poor cabling installation on buildings. (My NBN is with Telstra “Hybrid Fibre Coaxial” and have no issues with service/speeds)

When your being forced to change service providers on the @NBN_Australia network to be eligible to upgrade to FTTP because @iiNet don’t want to participate in offering their customers that option What ********?!

@Phil98529731 @robynbryant33 anyone on fixed wireless nbn get to retain their copper landline as for some reason fixed wireless NBN termination devices don't support voip. neighbour still has hers. i had mine disconnected.

They in fact prioritised other states as they knew Vic was not going to win them many, if any seats. Friendly reminder Libs aren't even the major opposition in WA, that's how garbage they are. But keep throwing shade y'all, you ****** up the NBN and the Aussie environment 🤔

@Telstra why did I just get confirmation of my nbn order when I cancelled, had it confirmed by about 5 agents over about 3 hours of phone calls, and have it written in a case resolution email that any orders are cancelled? I don’t live at that address anymore. Deeply incompetent

this year I have changed Health Insurance Provider, NBN Provider and Car Insurance Provider I will no longer pay I am an existing customer tax

Neighbour came to find me because “internet problem”. This turned out to be his garage door couldn’t be opened because the gateway stopped working. That’s because they are renovating, pulled up floorboards and somehow damaged their NBN connection. So they threw out the router!

Hey Mate #NBN @beourmate is there an issue at the moment in NSW 2050? Internet is down

@JoshuaWithers I am moving away from Optus and no longer use the landline and the NBN was expensive so trying out another provider, the hack was not the driver but also Medibank and Energy Australia customer so the trifecta on that issue

@NBN_Australia is there an outage you have failed to mention again?

@andrewbogut @Telstra Dude! I was an NBN tech trouble shooter and I would have to call them for work. Worst to best Telstra Optus Belong-Telstra Everything in between IINet And by far the best was TPG for customer service. One client Janet Holmes a court spent 90 hours on the phone with Telstra.