NBN

NBN Outage Report in Melbourne, State of Victoria

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If you are having issues, please submit a report below.

The latest reports from users having issues in Melbourne come from postal codes 3000, 3001, 3004, 3053, 3006, 3121, 3011 and 3002.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Melbourne, State of Victoria 09/05/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Melbourne, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

  • bugwannostra Mark Dickenson Govt #Robodebt body count is 2030 (@bugwannostra) reported from Melbourne, State of Victoria

    Shit NBN, free holidays, frequent flying, trickle down bullshit, obstructing justice, media tip offs, dodgy grants, free tickets, mounting staffers, fake jobs, fake tradies, fake self funded retirees, cheap houses, chopper gate, Parakeelia, sinecures, austerity your govt #auspol

  • emmaknicholls emma nicholls (@emmaknicholls) reported from Melbourne, State of Victoria

    Telstra is THE worst when it comes to internet. Even when you’re on one of the best NBN plans going around

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

  • southyarradan Dan Ho (@southyarradan) reported from Melbourne, State of Victoria

    This is a real election issue ! Incompetent Govt on #NBN and wilful waste of public funds @Manus Island !

  • demon_dave Dave Dawson (@demon_dave) reported from Melbourne, State of Victoria

    @10NewsFirst @vanOnselenP Geezuz PVO, people are worried about #NBN , stagnant wage growth, high utilities prices, traffic, house prices etc, media and LNP are beating it up, heard @3AWNeilMitchell trying to stir it up, much to the dismay of shit jocks no one rang worried about it

  • alisterrobbie Alister (@alisterrobbie) reported from Melbourne, State of Victoria

    @joshrowe @Aussie_BB @NBN_Australia @CommsAu @iTnews_au Check out @unitiwireless . Proper speeds. Little stuffing about. None of the issues of @NBN_Australia . A friend signed up months ago and has been hassling me to switch ever since. About to churn.

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Melbourne, State of Victoria

    @ShaunHodgins @AltoCarol @crownsfive1 @billshortenmp Yeah I don’t agree. One example, Telstra would never have been sold off. Telco infrastructure would have been maintained and upgraded. The NBN may not have been required and thus we would not have had to buy back and rent infrastructure that was previously owned by the tax payer

  • Serby2010 Hutchy (@Serby2010) reported from Melbourne, State of Victoria

    @Nartster #NBNTreason Talking about dropouts. One day couple of weeks ago we had over 200 dropouts. I refused to pay our bill because we have not had service. I am pretty sure all providers have troubles with NBN.

  • timewaster2000 Mark Gambino 🗿 (@timewaster2000) reported from Melbourne, State of Victoria

    It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.

  • _kevops Kev Gorman (@_kevops) reported from Melbourne, State of Victoria

    @NBN_Australia 2 months, 5 visits (3 no shows), hours of my time spent on the phone and still no connection. Case notes with blatant lies about the status. You guys are literally the worst organisation I have ever encountered. #nbn #farcical

  • davidjsinclair David Sinclair (@davidjsinclair) reported from Melbourne, State of Victoria

    Dear @Telstra and @NBN_Australia you service is really crap. Installed a new wifi router today, at my own cost and streaming sucks just like before with a Telstra wifi router. 3rd Internet, 1st world country. Give me my taxes back. You are pathetic.

  • v8shawno Shawno (@v8shawno) reported from Melbourne, State of Victoria

    5 hours #nbn #outage #ferntreegully #fcukssake

  • matty_lara027 Matty Lara (@matty_lara027) reported from Melbourne, State of Victoria

    Fourth Appointment with @NBN_Australia, First time tech comes out on site. Takes one look at the box and goes, "nah can't be done. Sorry mate." Comon NBN. Why does it take this long to connect someone to your network. #failedappoitment #justwantinternet

  • CountKnuckles Gavin (@CountKnuckles) reported from Melbourne, State of Victoria

    Holy crap now that I have NBN I also have @DougDeMuro in beautiful 4K.

  • yeppoon Beaver Murray (@yeppoon) reported from Melbourne, State of Victoria

    @RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.

  • bella306 Bella 🎡 (@bella306) reported from Melbourne, State of Victoria

    Euuuurghhhhh. Only took me all day!! But finally got my printer to talk to the new NBN!! I’m. It to bad at some of this technical bizzo!!

  • matty_lara027 Matty Lara (@matty_lara027) reported from Melbourne, State of Victoria

    First time @NBN_Australia tech comes out on site. Takes on look at the box and goes, "nah can't be done. Sorry mate." Comon NBN. Why does it take this long to connect someone to your network #failedappoitment #justwantinternet

  • Rob2563 Robstar (@Rob2563) reported from Melbourne, State of Victoria

    What a ******* mess our street in Richmond Vic is from the @NBN_Australia services. Already my entrance pavers are smashed. Oh yes guys, I'm sure you will be back to fix it like you say lol. #Fail #BallsUp

  • ashemah Ashemah (@ashemah) reported from Melbourne, State of Victoria

    @ReidParker_ Sadly my cable speed is down a bit since NBN turned on in my street.......................

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • luujays Justin Luu 💉💉AZ (@luujays) reported

    Work is starting soon this morning, and I got a client presentation and my @Optus NBN is down 😩😩. They don’t respond to calls or DMs either ffs. This morning couldn’t get any more stressful! Joys of WFH when you are on NBN 🤡

  • vanaalst @vanaalst 💉💉💪 (@vanaalst) reported

    Hey @Optus . My NBN has been down for 12 hours and I need it to be able to WFH. Can you urgently assist? Fraser, ACT

  • jimmelb jimmelb (@jimmelb) reported

    @Aussie_BB Reservoir, VIC no NBN signal for 40 mins.

  • lawrepforjesus 👽ɟlǝsɹǝH uɐʇɐS🦔Hedgehog 💉💉 (@lawrepforjesus) reported

    @Dymphna @LesStonehouse @Optus Yes. They send a basic modem. It's part of the service charges, no way should she be paying for another one. They sent me 5 before the issue was escalated to NBN, and it took them ages to fix it. Was NBN in the end, and the job was huge to rectify. The whole street got better NBN

  • JonoH Jono Haysom (@JonoH) reported

    @jendudley @ScottRhodie @dailytelegraph After 11 years fibering up the Middle East I’m ready to come home and fix the NBN… but that’s if Australia takes it seriously this time.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @316computers Hi, we’re sorry to hear about your experience, it’s definitely not what we’d want for you. So that we can help get to the bottom of this, can you please contact your provider and request that they perform line testing to see if there are any issues with nbn’s infrastructure? 1/2

  • animal_eatdrums animal eatdrums (@animal_eatdrums) reported

    @JayStill4 @sevenwestmedia Jayzuz! 🤬 First Channel 9 was allowed to swallow up the NBN TV network, now Channel 7 swallows up Prime TV… Bye-bye regional / rural TV news bulletins…

  • FembyBoogaloo Lène (@FembyBoogaloo) reported

    @MintBlitz NBN's down, took them 4 hours to even realise. ETA pending. I'm ******* furious.

  • 316computers Justin (@316computers) reported

    @NBN_Australia Yes thanks, I did call my provider straightaway. An NBN technician was supposed to come out today between 1-5pm. No one showed up. I have called to rebook the appointment only to find out NBN supposedly tried to fix the problem remotely which didn't work but no one told me.

  • corporal_clegg The Conqueror Worm (@corporal_clegg) reported

    @NBN_Australia still have an outage in The Gap, Brisbane since 3pm. Near 7 hours now.