NBN

NBN Outage Report in Melbourne, State of Victoria

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If you are having issues, please submit a report below.

The latest reports from users having issues in Melbourne come from postal codes 3000, 3121, 3182, 3207, 3015, 3067, 3004 and 3166.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Melbourne, State of Victoria 11/09/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Melbourne, State of Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • sportpaul Paul Walsh (@sportpaul) reported from Melbourne, State of Victoria

    @Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed

  • elizaalanz Liza✨ (@elizaalanz) reported from Melbourne, State of Victoria

    @Telstra please fix your nbn so I can watch Netflix without it disconnecting every 5 minutes

  • adenos_tiger adenos slept (@adenos_tiger) reported from Melbourne, State of Victoria

    @Telstra NBN is down in 3165. Both the cable conversion box says online. No dial tone in the phone. Just trying to have a relaxing night, but seems that's not going to be the case now. :/

  • Cruiizin Cruiizin (@Cruiizin) reported from Melbourne, State of Victoria

    @NBN_Australia down at the new place, now the dreaded one hour call with @Optus

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    Had a power flutter and the nbn cable modem won't sync now. Bugger. Guessing it is a broader outage.

  • BKHAWKS70 BKhawks70 (@BKHAWKS70) reported from Melbourne, State of Victoria

    Hi Telstra, thanks for NOT telling me about the server issues that YOU have in Airport West that is affecting MY business on a daily basis. I’ll just keep paying my bill for a service that will be repaired some time soon...🤬🤬 @TelstraEnt #NBN

  • Endrina_Ender Endy (@Endrina_Ender) reported from Melbourne, State of Victoria

    Hey @Telstra Your NBN sucks

  • C_Davie97 Cillian Davie (@C_Davie97) reported from Melbourne, State of Victoria

    @iiNet @NBN_Australia broadband in Yarraville 3013 hasn’t worked for about 6 hours now. Tried resetting the modem but no luck. I can understand if the heat was impacting the network though.

  • ajphelo Andrew J Phelan (@ajphelo) reported from Melbourne, State of Victoria

    @HCICanberra @Birmo @AIBC_Ltd @MEAIndia @IndianDiplomacy Great to see. One request. Please do your best to shut down all the fraud call centers based in India who ring Australian numbers pretending to be CommBank, the NBN, Telstra etc. I get calls everyday. If my mum who has dementia picks up she gets distressed. My neighbor lost 5k

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    @NBN_Australia Apparently, I have upstream and downstream sync, but the online might never settles and then the modern starts over after 30 seconds or so.

  • will_msn32 willmsn (@will_msn32) reported from Melbourne, State of Victoria

    Hey @NBN_Australia there’s been an outage in my area of Keilor East since 530am. All power has been restored since 540am it’s now nearly 10am. Please do something about it some people need to work...

  • lukasm Luke Meehan (@lukasm) reported from Melbourne, State of Victoria

    My home ADSL is getting so bad I’m honestly looking forward to changing to cable internet when the multi tech mess NBN makes it to my area next year

  • SiCozens Simon Cozens (@SiCozens) reported from Melbourne, State of Victoria

    @iiNet I’ve been without internet all day. Lodged fault at 11am, still hasn’t been escalated to @NBN_Australia at 9:30pm! Wtf

  • jarrodrobins Jarrod Robins (@jarrodrobins) reported from Melbourne, State of Victoria

    @NickRossTech @NBN_Australia I had installers come out 3 times now 1. Put the box on crooked 2. Came back next day to connect cabling to the pit across road 3. Third guy came and inspected pit in front of house, then left Next day my “ready for service” is not ready, needs “more work” but they won’t say what

  • algo_anthill Dancer, your Space Dad 🐝🐝🐝🐝 (@algo_anthill) reported from Melbourne, State of Victoria

    @NBN_Australia Apparently, I have upstream and downstream sync, but the online light never settles and then the modern starts over after 30 seconds or so.

  • jarrodrobins Jarrod Robins (@jarrodrobins) reported from Melbourne, State of Victoria

    @Aussie_BB Thanks but I already called. NBN seems to have told AussieBB as much as they’ve told me - zilch, only “solution” is to just wait until they decide to hook it up properly, in contrast to whatever NBN did the last couple of times 😞

  • eaonp Eaon Pritchard ★ (@eaonp) reported from Melbourne, State of Victoria

    Power outage has borked nbn

  • simplemonk Cosi Cosmas (@simplemonk) reported from Melbourne, State of Victoria

    @HughJeffreys I’m with Kogan Internet - have nbn with them.. experiencing constant drop outs with the service.. Kiflgan support blame nbn

  • petros_ioannou Petros Ioannou (@petros_ioannou) reported from Melbourne, State of Victoria

    @Telstra A fault in the street. Requires the NBN team to come back and do works. Apparently that can’t be done till Jan 31st After 2 hours on the phone I managed to get an extra 25GB added to my mobile data. No further resolution possible though I’m told

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • adamcrow64 Adam Crow (@adamcrow64) reported

    @alastair_ak47 @SkyNewsAust The libs had adopted that position for many years. The nats still support conspiracy theories. So in Australia our governments have not listened to experts . The nbn was another good example.

  • clarkie_33 matt clark (@clarkie_33) reported

    NBN down.. Not happy when I’m trying to watch #TheBombers hot spotting this bloody quickly! #godons @essendonfc

  • dimevets Dim Evets 📚 (@dimevets) reported

    @LotusfrogBianca @NBN_Australia Labour=fibre Lib’s fix= FTTN Covid was not the only massive failure of public administration

  • BloxyBorgers XxRabaxMasterxX (@BloxyBorgers) reported

    Why is internet slow af I blame nbn again but I do love the ping it’s so funny

  • mavclair Nessa Mac (@mavclair) reported

    @Telstra Hi Phil, I spoke to telsta and did the troubleshooting and they sent someone from NBN co to check out the issue today. Some corroded wiring following the storms in Sydney. All working again.

  • grrahamm The Fat Controller (@grrahamm) reported

    @DebSpillane Yes, our streaming just dropped out (NBN?) so switched to broadcast, terrible audio here.

  • mismatchedmich mich ✨ (@mismatchedmich) reported

    apparently the nbn is gonna be down at my house for 2 WHOLE WEEKS! I AM TRYING TO DO UNI ONLINE! WHAT THE LITERAL ****!

  • xain445 Snowed in w/ Jack 🪓🪓 (@xain445) reported

    @theage @ScottMorrisonMP "$19 billion on low emission technology" guarantee this will be some NBN quality solar panels to the home **** while they continue mining coal, cause its the people who create too many emissions.

  • WonderDalek Kye Rosendale (@WonderDalek) reported

    @alicexmaiaMFC your upload speed issues as I cant recall if you mentioned download as well on HFC are a common issue with HFC because NBN is still sharing the space with Foxtel/Telstra. Have you tried factory resetting the NBN NTD? Pin in the reset hole for no more than 10 seconds and let it

  • mwotton Mark (yoga sessions 44/100) (@mwotton) reported

    @JonoInAotearoa @benwalding @michaelneale Fair but that’s not really the NBN’s fault, or problem to solve.