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NBN outages and service status in Melbourne, Victoria

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Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received May 8, 8:13 AM GMT+10.
  • 71% Internet (71%)
  • 20% Total Blackout (20%)
  • 9% E-mail (9%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3011 , 3141 , 3121 , 3144 , 3182 , 3053 and 3068 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 2 days ago
Melbourne Internet 3 days ago
Melbourne Internet 3 days ago
Melbourne Internet 4 days ago
Melbourne Internet 5 days ago
Melbourne E-mail 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • dazcoull
    dazcoull (@dazcoull) reported from Melbourne, Victoria

    @NBN_Australia my FTTP service went out a while ago. Tarneit, VIC 3029. Did not come back and no reports of outages. Power cycled devices of course. ISP informed but of course out of support hours. Any news?

  • traceyannereid
    Tracey Reid (@traceyannereid) reported from Melbourne, Victoria

    @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

  • s2zart
    s2art (@s2zart) reported from Melbourne, Victoria

    Using my iPhone 12 Pro to access the internet as my NBN Cable modem is down, since 07:30 @Optus

  • scottvirus
    Scott Pappali (@scottvirus) reported from Melbourne, Victoria

    @glen_dsouza WTF, how did you get that on NBN?

  • j_foreigner
    jonnyforeigner (@j_foreigner) reported from Melbourne, Victoria

    Now to play the game: Is this NBN internet outage related to the current downpour, or is it a proper fault?

  • PaulLenkic
    Paul Lenkic (@PaulLenkic) reported from Melbourne, Victoria

    Anybody else in the Moorabbin or Melbourne South East area having internet issues with their @Telstra nbn connection?

  • nlarkin_photo
    Nathan Larkin (@nlarkin_photo) reported from Melbourne, Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

  • pratik_sawant10
    Pratik Sawant (@pratik_sawant10) reported from Melbourne, Victoria

    @BelongAU My NBN seems to be down for past couple of days now. Speed looks healthy but none of the content seems to load. I also checked and there are no outages in 3122.

  • ajsteelofficial
    AJ Steel (@ajsteelofficial) reported from Melbourne, Victoria

    Is anyone in #Reservoir having problems with their #optus #nbn connection?

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @Optus talk about impossible to contact you to find out why my nbn is not working. Happy to give my data away but not help.

  • _TimMcMahon
    Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria

    Service providers should be required to authenticate a customer before disclosing whether an address is experiencing: - nbn outage - mobile outage - power outage Currently anyone can search a home or business address and find out if there's an outage. #cybersecurity #auspol

  • AustraliaPM
    Prime Minister of Australia News 🌻 (@AustraliaPM) reported from Melbourne, Victoria

    @MRowlandMP @AnneWerriwa I call bullshit. If you were serious, you would make FTTP part of the national building code for new builds. Treat FTTP like a utility. Korea did this 20 years ago. Wake ******** up. Or continue to bumble along like a bunch of overpaid 3rd world sycophants. #auspol #nbn

  • traceyannereid
    Tracey Reid (@traceyannereid) reported from Melbourne, Victoria

    @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

  • chrismclay
    Chris McLay (@chrismclay) reported from Melbourne, Victoria

    @Aussie_BB why is it easier to change NBN provider than to change my payment details? I get times are hard, but this is getting stupid. Use your sales teams to back up your support teams.

  • traceyannereid
    Tracey Reid (@traceyannereid) reported from Melbourne, Victoria

    @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

  • AndrewThackrah
    Andrew Thackrah (@AndrewThackrah) reported from Melbourne, Victoria

    Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?

  • traceyannereid
    Tracey Reid (@traceyannereid) reported from Melbourne, Victoria

    @NBN Frigging fix it, it's been down all bloody day gone from 5pm to 6pm, 730pm now it's saying 930pm. Taking the absolute piss. 🤬🤬🤬🤬👎👎👎

  • AL88MZ
    アルちゃま🦋✡️🗝️🎀🛸💫💎🧨🥊🐸🍭 (@AL88MZ) reported from Melbourne, Victoria

    Just got off the phone with my ISP's tech support and they reckon it will be a 4 - 8 hour downtime. They couldn't gather additional info from the NBN either (Who​ announced the unscheduled downtime.), which isn't really good news.

  • benleo_econ
    Ben Grodeck (@benleo_econ) reported from Melbourne, Victoria

    @yannikyriacos Due to the below par NBN network we have, that extra fast internet will come in handy.

  • r3toric
    r3toric (@r3toric) reported from Melbourne, Victoria

    @NBN_Australia @southeastwater @BaysideCouncil Consider this the report. I want be sitting on hold for 45 minutes and speaking to someone in Malaysia about problems in Australia that won't get looked at. This whole street has copped it. Litterally all of your hardware is underwater. Do what you will with this information 🤝🏼

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ronnymouse7
    ronnymouse (@ronnymouse7) reported

    @eevblog this is why we have a fixed wireless connection as a backup, the NBN backbones they're connected to rarely go down

  • mrr78504
    MR Reilly (@mrr78504) reported

    @econoadabsurdam @LeeRespecter The NBN might plausibly have increased productivity if it had retained its original scope (A FTTN fibre backbone network independent of Telstra that would allow telecommunication companies to compete on an equal footing). Instead it got rolled out first in Tasmania.

  • Ruslan11431897
    JustMate (@Ruslan11431897) reported

    @AvidCommentator Starlink is much cheaper…personally I never had NBN and can’t understand why average home user prefers NBN over starlink right now…

  • ScarabOfficial
    Scarab (@ScarabOfficial) reported

    @THATS_RIGHT_YA @robb_j_m That download ping is faulty. Should be more like 20. Could be your computer, NIC, browser, or modem/router (and its settings). If you are with TPG you can log into your account and do an NBN test, which will check the line, and they'll contact you if there's a problem.

  • ddnnddc
    Berry Straw 🍓 (@ddnnddc) reported

    ACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.

  • AIproject6
    My handle was funnier when it was less believable. (@AIproject6) reported

    @wilburston @robb_j_m I highly doubt any satellite service is better than NBN unless you're literally not in the coverage area.

  • Peter_Strachan
    Peter Strachan (@Peter_Strachan) reported

    @NBN_Australia, I have had no NBN service since the 11th of April in Cottesloe, WA. The date for reconnection keeps moving out. Do you have any serious information on when it will return and what is the problem?

  • inter_miki
    Milan 🇦🇺🇷🇸 (@inter_miki) reported

    @designerontheru @AvidCommentator That's because the prices for 500 is the same as 100 which is a big problem because the ISP makes hardly nothing from your $95 to begin with. Maybe $5 as they take all the risk and NBN makes all the money

  • xjet
    xjet (@xjet) reported

    @eevblog @Hobbie4C Perhaps there's been a huge surge in demand for bandwidth from those cellsites since the NBN outage? Everyone has the same idea as you and bandwidth is finite. The more concurrent users, the lower the throughput.

  • puxiesmt
    Susan (@puxiesmt) reported

    @jeff32567916 @australian He recognised that NBN via wifi (using mobile phone network) is a bad idea, when the mobile phone towers back up battery's go flat (couple if hours) we have no communication at all, we should all still have wired communication but we don't so it's very easy to switch it all off