NBN Outage Report in Melbourne, Victoria

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Melbourne, Victoria

The most recent NBN outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Wi-fi	47 minutes ago
Melbourne	Internet	17 hours ago
Melbourne	Internet	1 day ago
Melbourne	Internet	2 days ago
Melbourne	Internet	2 days ago
Melbourne	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

• 
  Bella 🎡 (@bella306) reported 5 minutes ago from Melbourne, Victoria

  Euuuurghhhhh. Only took me all day!! But finally got my printer to talk to the new NBN!! I’m. It to bad at some of this technical bizzo!!

• 
  Jay Ball (@JayBallzup) reported 16 minutes ago from Melbourne, Victoria

  This Google Stadia thing looks cool. Probably won’t be great in Australia until 5G is here. That said, they recon they only need min 15mb down; max 40ms latency and max 5% packet loss. Many NBN connections smash that. But if it’s widely adopted, congestion will cause issues.

• 
  Susan Luber (@tiges_rule) reported 18 minutes ago from Melbourne, Victoria

  @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

• 
  Susan Luber (@tiges_rule) reported 21 minutes ago from Melbourne, Victoria

  @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

• 
  Matty Lara (@matty_lara027) reported 22 minutes ago from Melbourne, Victoria

  First time @NBN_Australia tech comes out on site. Takes on look at the box and goes, "nah can't be done. Sorry mate." Comon NBN. Why does it take this long to connect someone to your network #failedappoitment #justwantinternet

• 
  John Dikeos (@DikeosJohn) reported 25 minutes ago from Melbourne, Victoria

  @TheTechDudeAU @Telstra_news @Telstra Clearly I’m being sarcastic giving them shit about their horrible service which nobody should be paying for. Got connected to nbn last week and it’s been down the past 2 days. Before this issue when we connected with them 2 years ago we were paying for 3 months and had no interne

• 
  Ashemah (@ashemah) reported 26 minutes ago from Melbourne, Victoria

  @ReidParker_ Sadly my cable speed is down a bit since NBN turned on in my street.......................

• 
  TonyB (@TonyB_Melb) reported 26 minutes ago from Melbourne, Victoria

  @Kynes3 Yep...ran it lots of times, always the same. Just now it's showing: NBN 11.32/0.92 ADSL 8.65/0.86 It sucks.

• 
  David Sinclair (@davidjsinclair) reported 26 minutes ago from Melbourne, Victoria

  Dear @Telstra and @NBN_Australia you service is really crap. Installed a new wifi router today, at my own cost and streaming sucks just like before with a Telstra wifi router. 3rd Internet, 1st world country. Give me my taxes back. You are pathetic.

• 
  cheah (@jiawhoo) reported 28 minutes ago from Melbourne, Victoria

  @Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!

• 
  Rob Rees MBE DL (Australia, New Zealand and UK) (@FoodWorksAus) reported 31 minutes ago from Melbourne, Victoria

  @NBN_Australia how about you find a way to communicate instantly about outage. Still no NBN in 3103. Any news or update. #Disgrace

• 
  g1nchy 🌏 (@G1NCHY) reported 33 minutes ago from Melbourne, Victoria

  @jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.

• 
  Mark Gambino 🗿 (@timewaster2000) reported 34 minutes ago from Melbourne, Victoria

  It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.

• 
  Julien Goodwin (@LapTop006) reported 42 minutes ago from Melbourne, Victoria

  Well that sucked, after replacing all the cable all the way to the splitter the tester showed great signal, but NBN didn't like it.

• 
  Gavin (@CountKnuckles) reported 43 minutes ago from Melbourne, Victoria

  Holy crap now that I have NBN I also have @DougDeMuro in beautiful 4K.

• 
  Matty Lara (@matty_lara027) reported 43 minutes ago from Melbourne, Victoria

  Fourth Appointment with @NBN_Australia, First time tech comes out on site. Takes one look at the box and goes, "nah can't be done. Sorry mate." Comon NBN. Why does it take this long to connect someone to your network. #failedappoitment #justwantinternet

• 
  Bill Birch (@BelievaBill) reported 48 minutes ago from Melbourne, Victoria

  @siangard @SenatorDoug @fionaparker1 The NBN was the perfect vehicle to support decentralization....

• 
  Beaver Murray (@yeppoon) reported 53 minutes ago from Melbourne, Victoria

  @RachelBkr That's so slow its embarrassing. We're on NBN and it's frequently like that, so bad in fact I got a refund from TPG because the advertised speeds were like watching a glacier move.

• 
  Shawno (@v8shawno) reported 54 minutes ago from Melbourne, Victoria

  5 hours #nbn #outage #ferntreegully #fcukssake

• 
  Hutchy (@Serby2010) reported 58 minutes ago from Melbourne, Victoria

  @Nartster #NBNTreason Talking about dropouts. One day couple of weeks ago we had over 200 dropouts. I refused to pay our bill because we have not had service. I am pretty sure all providers have troubles with NBN.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Voltaire (@CitizenVoltaire) reported 29 seconds ago

  Exited my short SPI a point from the low today, the first time I've day traded in yonks as I'm waiting for a NBN techy to fix a dropout problem. The internet problem has now stopped (of course) so no problem will be found.

• 
  TM Dvno (@DvnoVFX) reported 2 minutes ago

  holy **** i get nbn next week

• 
  BiggiePaws (@paws_biggie) reported 4 minutes ago

  @7NewsMelbourne @rochelleebrown1 7 news has always been ******* garbage nbn for the win

• 
  mads dikkelsen (@30_to_40olives) reported 7 minutes ago

  @NBN_Australia It's fttn. It's slow, it's unreliable, the line has needed repairs multiple times, it's unfit for service, and nbnco thinks it's funny to quote thousands of dollars for an fttp upgrade when properties <50m away have fttp connected

• 
  Richie Black (@RichieBlackAu) reported 9 minutes ago

  @Internode Connection has dropped and no outage over on NBN co. Green lights going from 1 through to 4 and not connecting.

• 
  𝕍𝕚𝕔𝕥𝕒𝕊𝕥𝕒𝕔𝕜𝕤🇦🇺 (@Victastacks) reported 9 minutes ago

  @NBN_Australia @GoblinCaveTV We want fttp like we were ment to get, not this fttn crap.

• 
  🔔- Tingeling -🔔 (@tingeling_au) reported 11 minutes ago

  @NBN_Australia @TurnbullMalcolm The NBN is a load of dysfunctional rubbish, who would put up with its stop and start so called service, if it was anything else? Imagine a car announcing its about to stop in the middle of a trip, it would be laughable if it wasn't so infuriated.🤬

• 
  SeA Wazza Cazza (@seawazzacazza) reported 15 minutes ago

  @macsween_prue @australian Cause selling Telstra was such a great idea you know how Labor had fix it by creating the NBN to replace Telstra management of public assets work out well didn’t it

• 
  Kru Gunzer (@kgunzer) reported 17 minutes ago

  @NBN_Australia Physics... My question is, if the game server cannot be licensed in AU or any region in Oceana, how can the NBN help mitigate the physics of distance?

• 
  John Alexander (aka. Crash Test Dummy) (@HumanTestSample) reported 19 minutes ago

  It's 5:30am, I'm halfway through my first conference call for the year with a global audience and my HFC @NBN_Australia connection drops out AGAIN. It's sad that @NBN_Australia don't classify a fault until it's 5 dropouts per day. A dropout means a 5 minute min. outage. #fail