NBN Outage Report in Mackay, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (72%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Mackay, State of Queensland
Latest outage, problems and issue reports in Mackay and nearby locations:
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Lionheart
(@Anthony23831253) reported
from
Hay Point, State of Queensland
@LesStonehouse Were all waiting for his divine guidance, its as slow and as unreliable as the LNP NBN & NDIS
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Kylie - time to move home :(
(@Loeysmob) reported
@iinet have been really helpful in getting our NBN set up. @NBN_Australia not so much. Now we have to wait because of a 'External Network Shortfall' & now have to wait for NBN to finish it the "completed rollout" of the NBN that the Minister said was done.
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Damien Buckley 🇦🇺🇬🇧
(@damienpbuckley) reported
@NBN_Australia Fault lodged, complaint rejected. Apparently 6Mbps down is all I should expect in fixed wireless despite the law saying 25Mbps minimum…
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Christian Meier
(@hoser_meier) reported
@Telstra @NBN_Australia no response from app help chat. Twitter rep tells me use the diagnostic tool, the tool doesn't work when there's no connection, the tool reports no fault when it can connect - funny that eh. Highlight the paradox, referred back to chat
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Tetrisnet
(@Tetrisnet) reported
@TPG_Telecom - Post Code 2250 : We Lost your Services at Midnight 28 Jan 2021, including your own website. Internet access was Returned approx 12.20am 29 Jan 2021. Aussie Down-detector shows big spike in NBN gone off at midnight. No mention on NBN Outages or TPG Service page ?
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Greg Blue
(@gjblue) reported
@NBN_Australia please please can you tell me, because my provider cannot or will not, I have fibre to the node, my provider offered to cancel the contract because they can't provide the promised speed, will every other provider be in the same situation?
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Ngaire Booth
(@BoothNgaire) reported
@DebHoggoz NBN at school? That's absurd, poor you.
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💧Pavan Kumar
(@prk19333) reported
@telstra terrible home internet all day after receiving msg from Telstra that NBN not working, but I would have 4G backup. I have priority assist. I have messaged & waited on hold with no response. If I can’t get help tomorrow 29Jan, then will have to ask Telecom Ombudsman 4 help
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Matt Giuca
(@mgiuca) reported
@samthor @TPG_Telecom I'm taking their email at face value which suggests this is an NBN Co supply issue, and thus any ISP I call up would face the same delays.
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S M Ashrafur Rahman
(@raf_rahman_058) reported
@BelongAU no response for 10 hours. Nbn technician left but no internet connection. Tried to contact belong over fb message several times. Zero response. Frustrating service.
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Christian Meier
(@hoser_meier) reported
@Telstra @NBN_Australia internet down again postcode 2222, dropping out every day the past 3 days. Nothing on the outages page. This is what I get for paying premium speed?