NBN

NBN Outage Report in Mackay, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Mackay, State of Queensland 10/28/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • Anthony23831253 Lionheart (@Anthony23831253) reported from Hay Point, State of Queensland

    @LesStonehouse Were all waiting for his divine guidance, its as slow and as unreliable as the LNP NBN & NDIS

  • Anthony23831253 Lionheart (@Anthony23831253) reported from Hay Point, State of Queensland

    Morrison said the Gladys show was gold standard this man obviously the devil what ever & who ever he touchs shrivels & dies a slow agonising death ie Robo cop, NBN, NDIS, vaccines, the RCs, elderly homes, Murry Darling, carparks pork barrelling, sports rort, busy fires, drought

  • Anthony23831253 Lionheart (@Anthony23831253) reported from Hay Point, State of Queensland

    @DavidBe53174057 Federal government prefers this for us now, order in work on line no need to maintain roads no need for fast rail only if they had have fast NBN that worked there would have been even less of a problem. They dont want us seeing what happening to Australia un less on Sky

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • michael_wilde1 Michael Wilde (@michael_wilde1) reported

    @NBN_Australia Unleash your internet at home, switch to 5G, Starlink or anything else and get the speeds you were original promised but never delivered. While you wait for the Labor party's original NBN, sorry I'm mean FTTN -> FTTH upgrade to be rolled out to your area maybe within a decade

  • Jackbuzza Jackbuzza (@Jackbuzza) reported

    Haven't been able to stream all week because of an NBN outage... I'm losing my mind. Hopefully I can be back streaming next weekend 🤞

  • mullinsiscute ~Mullins~💙🧡🦴🎄 (@mullinsiscute) reported

    gonna have to call off the stream because network issues **** you @NBN_Australia , @NETGEAR and @iiNet

  • davidvangogh David van Gogh (@davidvangogh) reported

    @RealShaneTweets @MrKRudd @rupertmurdoch The only person responsible for the nbn is the one who started it. I remember people at the time identifying that government should never compete with industry. Later policymakers were just trying to clean things up

  • openmisere Michael Clancy (@openmisere) reported

    @MrKRudd @FinancialReview The NBN should never have happened. Technology has moved on - digging holes and laying cables for nearly everyone is already out of date. The Government should NOT be running businesses, rather it should set the stage for private enterprise to invest and succeed.

  • mullinsiscute ~Mullins~💙🧡🦴🎄 (@mullinsiscute) reported

    @NBN_Australia @NETGEAR @iiNet Nah it's ok, I'm not actually angry, I'm aware it's unstable around my area. Thanks!

  • ksum_parody Nole Ksum- pArOdY (@ksum_parody) reported

    @IllmanPhil @NBN_Australia I agree Phil. Very similar experience recently and NBN didn't want to hear my complaint let alone fix it. Even my provider was hamstrung by NBN. A TIO complaint helped.

  • JEALayton James Layton (@JEALayton) reported

    @iiNet NBN status states outage and refer to provider for details. iiNet network status states everything is normal, despite it not being. Please assess/comment.

  • rob44tweets Rob Tweets (@rob44tweets) reported

    @NBN_Australia Does NBN support a prosecution of Dr Anthony Fauci as advocated by the owner of this site? Do twitter’s values under Elon Musk’s ownership represent those of NBN?

  • Watsonstroops1 Watsonstroops (@Watsonstroops1) reported

    @shelibeans @Malk_AU @NBN_Australia Yep, happened with me too. One was resolved in an instant a long time ago. I did have one other complain but that didn't qualify. I'd be curious as to whether they don't think Malks issue has been around long enough but, good idea to contact them