NBN

NBN Outage Report in Mackay, State of Queensland

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The latest reports from users having issues in Mackay come from postal codes 4740.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Mackay, State of Queensland 04/18/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mackay, State of Queensland

The most recent NBN outage reports came from the following cities: Mackay.

Loading map, please wait...
City Problem Type Report Time
AustraliaMackay Internet
AustraliaWalkerston Wi-fi
AustraliaMackay E-mail
AustraliaMackay Wi-fi
AustraliaMackay Internet
AustraliaMackay TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • yaakov_h Yaakov - יעקב (@yaakov_h) reported

    It seems like the only thing that will ever get me my old RuneScape account back is lodging a support ticket from the IP address I had from Optus back in high school, which I don’t even remember but is definitely not a block I’ve seen available to NBN connections 🤔

  • justincroser JC ◺ ◿ (@justincroser) reported

    @AusIndiMedia The government as per usual skimped out and did the FTTB network instead of the true NBN which kept the old copper and personally I think it’s slower than my old ADSL2+ connection

  • bretto_jones Brett Jones (@bretto_jones) reported

    @NBN_Australia What maintenance were you doing last night in the Gungahlin area in ACT. No internet since. ISP cant help!@!

  • TehCapone YM_capone (@TehCapone) reported

    now of course ****** @Telstra is up and down like a pogo stick cause they are “updating NBN” which I wasn’t even informed would be happening. Can you tell me why I’m paying both a monthly sub to WoW and a monthly internet bill and I’m sitting over here with my **** in my hand?!?

  • KyriakouJohn John kyriakou (@KyriakouJohn) reported

    @TPG_Telecom Its working now although I had to reboot routers. The service was working great since I switched to nbn then in the last 4-5 mths have been experiencing constant issues. I reboot routers which often fixes the issue but then it re occurs again. Why does this occur?

  • ELCA_Brett Brett Flower (@ELCA_Brett) reported

    In 2009, @AustralianLabor announced a @NBN_Australia network. 4 years later, the #LNPCorruptionParty took over the installation. 8 years of #LNPfailure means even though I live in @ScottMorrisonMP own electorate of Cook, we still do not have a reliable internet connection. FFS🤬

  • Talej Michael (@Talej) reported

    @cbiggins @Telstra … I found Belong to be pretty efficient. Can’t help with the NBN though

  • coreyj Mr Wayne (@coreyj) reported

    My NBN box is fried and they won’t deign to come fix it until OCT 5. What a ******* joke.

  • terngirl Dr Maggie J Watson (@terngirl) reported

    @D0CT0R_Dave @Telstra Late August switched ADSL modem box, didn’t work, switched to NBN 24 August using Modem & Telstra signal from tower 500m from house. Randomly cuts out or slows down. Mapping when out or really slow, 7 to 10x per day. Took machine in to Telstra, they say nothing wrong with machine

  • LazyEmpress Bonnie (@LazyEmpress) reported

    @Telstra Yeah you can train your technicians instead of making them read from a script to me for 4 hours, while im stuck with no internet, its bad enough you guys dont care about my town enough to give us nbn you want to force us all onto satellite nbn which is just inhumanely slow