NBN Outage Report in Mackay, State of Queensland

@LesStonehouse Were all waiting for his divine guidance, its as slow and as unreliable as the LNP NBN & NDIS

@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Morrison said the Gladys show was gold standard this man obviously the devil what ever & who ever he touchs shrivels & dies a slow agonising death ie Robo cop, NBN, NDIS, vaccines, the RCs, elderly homes, Murry Darling, carparks pork barrelling, sports rort, busy fires, drought

@Telstra Ayo how TF yo internet service worse on NBN? Like how? Bruh y'all evolving ya internet backwards lmao. Fr would not recommend telstra to anyone. People aight but tis a shite company.

@Telstra Process is under way, that my original internet service, connected to the NBN is still being disconnected (this has taken since I contacted on Saturday). Then once this is done I need to contact Telstra to connect a new plan! This will end up with over a week of no internet

You are paying $ for no service , loose pay due to continuous dropouts. @NBN_Australia the least you can do is send out a technician to check out the issue . But you would rather let the customer suffer for months at end rather than pay a subcontractor

It's been another month and no progress with further cabling because @NBN_Australia have registered our neighbours service under our address.. and can't seem to fix it.

@LennaLeprena I had it for a while-I complained about 5 times, got credits for bills, but they didn’t fix the interruption problems. As soon as 5G came in I switched to that using the hotspot on my phone-rarely have problems. When they upgrade NBN I’ll switch back

We're told @NBN_Australia will investigate and "may" send a technician around if they find a problem. No one will contact us to inform us of the outcome though so we're to call back and request an update after a couple of days.

How is it that our neighbours had this resolved but we can't? How is it @NBN_Australia can tell @iiNet they're not going to fix the problem, and @iiNet accepts that and fails to advise us of our option to engage the Communications Ombudsman? Not bloody good enough, either of you.

In that time we've been happy with @iiNet and always said it's worth paying the extra for the technical assistance we've received. We're not happy now @iiNet. We understand the problem needs @NBN_Australia to fix, but we pay you and we rely on you to work with NBN to sort it out.

@rhysam I heard this morning they’re going to put billions into the digital economy, why not fix the NBN which apparently one of the worst in the world.

Supervisor can see fault logged in February and agrees issue not resolved even if connectivity has been returned (due to storm passing, not anything being fixed). Supervisor tells us @iiNet will log fault with @NBN_Australia