NBN

NBN Outage Report in Mackay, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Mackay, State of Queensland 02/17/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • Anthony23831253 Lionheart (@Anthony23831253) reported from Hay Point, State of Queensland

    @LesStonehouse Were all waiting for his divine guidance, its as slow and as unreliable as the LNP NBN & NDIS

  • Anthony23831253 Lionheart (@Anthony23831253) reported from Hay Point, State of Queensland

    Morrison said the Gladys show was gold standard this man obviously the devil what ever & who ever he touchs shrivels & dies a slow agonising death ie Robo cop, NBN, NDIS, vaccines, the RCs, elderly homes, Murry Darling, carparks pork barrelling, sports rort, busy fires, drought

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • joydeep17ghosh JD (@joydeep17ghosh) reported

    @VodafoneAU You ask to connect over DM but there is no intention to respond. Its past 11 pm and the service hasn’t improved (unlike what you promised) - been without network for past 5 days on 3 devices with Vodafone. If not for Telstra NBN, I couldn’t have even tweeted this. #VodafoneSucks

  • Scottyharvey71 Scott Harvey (@Scottyharvey71) reported

    @iiNet Thats correct a case was lodged. This is another event now as the 1st service was restored for 24 hours. Are you going to send someone to provide a temporary service? Don’t give me nbn rubbish. We want service.

  • MSVLKnight Michael (@MSVLKnight) reported

    @btckr The nuke tech is a huge leap, but the French sub contract should never have been signed and is mercifully ended. Remember the LNP gutting the NBN that was to provide high speed internet to all Australians because the cost was approaching $50 billion...

  • Charlie51010577 Charlie Walsh (@Charlie51010577) reported

    @Telstra WTH. My wifi has been slow since April. The people I’m speaking with on the phone refuse to get nbn out to my address. I want it rectified. Paying upward of $100 for nothing

  • einrebell pk $doge (@einrebell) reported

    @Telstra Hello, need to talk to someone about my velocity account.. can't get through using velocity phone support number. Bit disappointed since you want to charge us NBN rates and downgrade the speed to ADSL levels. Please DM.

  • paulmavronas Paul mavronas (@paulmavronas) reported

    @Telstra Can’t my Telstra nbn hasn’t been working for the last week, thanks, called tech support 4 seperate times ;)

  • JoeyNicey NiceGuyJoe (@JoeyNicey) reported

    @SuDharmapala @ScottMorrisonMP Well in his eyes nothing. QUARANTINE AGED CARE VACCINES CLIMATE CHANGE INACTION MURDOCH DONATION SPORTS RORTS CARPARK RORTS WATER GRANTS SYD 2ND AIRPORT SLOW EXPENSIVE NBN BLIND TRUST COVID APP. I could go on but I need a lie down LNP are exhausting

  • SportingTruth_ SportingTruth (@SportingTruth_) reported

    @TurnbullMalcolm Why isn’t it blindingly obvious that you are inserting yourself in this garbage trying to deflect your $90 billion submarine failure to add to your $100 billion NBN failure?

  • Russputin2 Russell Drysdale # IStandbyDan, Louise &Brittany (@Russputin2) reported

    @OccupyMyGov Murdoch had his puppets deliberately nobble Labors' FTTP NBN so that it did not destroy his Cable TV network. Abbott swore that copper is cheaper than glass fibre. If so, why are boats made of fibre glass & not Copper? Fibre operates at speed of light, copper 1,000thspeed

  • lexikiera_ Lexi (@lexikiera_) reported

    @BelongAU hey what’s the deal with no NBN in 3183. I checked, it’s not an NBN outage and I can’t check on your website for your outages