NBN

NBN Outage Report in Mackay, State of Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Mackay, State of Queensland 11/27/2025 01:20

November 27: Problems at NBN

NBN is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Mackay, State of Queensland

Latest outage, problems and issue reports in Mackay and nearby locations:

  • Anthony23831253 Lionheart (@Anthony23831253) reported from Hay Point, State of Queensland

    Morrison said the Gladys show was gold standard this man obviously the devil what ever & who ever he touchs shrivels & dies a slow agonising death ie Robo cop, NBN, NDIS, vaccines, the RCs, elderly homes, Murry Darling, carparks pork barrelling, sports rort, busy fires, drought

  • Anthony23831253 Lionheart (@Anthony23831253) reported from Hay Point, State of Queensland

    @LesStonehouse Were all waiting for his divine guidance, its as slow and as unreliable as the LNP NBN & NDIS

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • peppypsychic sentient trash (@peppypsychic) reported

    man **** the nbn, stupidest thing to exist. Who thought it'd be a good idea to have everyone connect to the one thing??? surely it wouldn't cause any internet issues right?? It's not like we even had a choice against it!!

  • LukeSuton luke suton (@LukeSuton) reported

    nbn down in mid north coast nsw . no phones / wifi. mobile data only .

  • FionaPatton10 Fiona patton_emerging (@FionaPatton10) reported

    Sitting here in my country home on the phone to my elderly city dwelling mother's telecommunications provider trying to sort her NBN problems from a distance. Just a bit frustrating!! 😖😩

  • ford_smokey7 Mel Amethyst Dass Ford © (@ford_smokey7) reported

    i sent an analogue pink slip readout to china hong kong 488 Ferrari kit walker ford sports exhaust thru the grid blew all the spliced ford wire in the nbn network here. should burn every hardpoint into space in my area of command in southern hemisphere ford cable .good bye henry

  • jesse42729070 jesse (@jesse42729070) reported

    Just me or is anybody else having major Internet outages in Victoria I can’t do anything Google went down last night and now my whole entire Internet what’s going on? @NBN_Australia @Optus

  • mfsampson Mike Sampson (@mfsampson) reported

    @TheRealEdDawson @NBN_Australia Really underhanded. The way it was visible in the envelope it was designed to basically trick people into opening it. Given how many people would be doing it a bit rough this year it's quite ****.

  • sushedron SushiDrone (@sushedron) reported

    @NBN_Australia is just amazing. We're sitting near out comms box with the technition for more than an hour waiting. They cannot switch few numbers in database. Technician has to wait for "NBN support" to respond on text messages. UNBELIEVABLE INCOMPETENCE of NBN "support".

  • Altogeon ImNotJolly (@Altogeon) reported

    Just as everything began looking up a huge Lightning storm came through my area and completely destroyed my NBN box thus rendering my streaming ability to 0%. With a heavy heart I am forced to cancel the Christmas 12 hr stream due for tomorrow and I can't apologize enough.

  • danander11 Dueling Kraken tinfoil hats (@danander11) reported

    @exetel nbn outage in Springwood, NSW 2777 A storm came through. Power was out 20-30 min. Back on now about 30 min. Still no nbn. Tried resetting.

  • GRN_Live_Stream Scanner Australia Broadcasting (@GRN_Live_Stream) reported

    We`ve been having quite a few NBN outages lately. I restarted all feeds. Outage is now over.