NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Judder
(@Jharris1986) reported
@NBN_Australia Any chance you can fix the recently installed FTTP equipment in our street in Barwon Heads? we were told in December we can upgrade but our now being told its broken?
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NordBlodBear
(@NordBlodBear) reported
@Optus got to love for paying unlimited internet, got new NbN cables outside but can't use the ******* internet because drop outs. ******* pathetic also you're home page sucks arse because when you go to report an outage the URL to that part of the website doesn't work
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I'm So Over This! 👸💘
(@ImSooooOverIt) reported
@NBN_Australia Perth internet still sucks. I had better internet on a mountain in Borneo!
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PublicEnemi3s
(@butla20) reported
@Telstra Have tried this, our address doesn’t even come up as an available address. have been paying for and using nbn thru telstra for the past 2.5 yrs at this address so this is no help and Telstra said it should switch to 4g if there’s a fault - hasn’t happened. no solution fromTelstra
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Jessica
(@place_of_jess) reported
@Optus I am on hour four trying to get my new NBN service set up and working. The systems your cust reps are struggling with are obvs terrible. How are you going to retain customers like this after the big data breach? Why would we stay?
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Phill Balding
(@BaldingPhillip) reported
@samstrades Author appears to be claiming Singapore is not west of the NT project.. but Sydney is? A lot seems wrong here Simply would have been like the NBN - gone over budget, get bad yield, eventually write down assets. Plus too many extra risks like cable down-time
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OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
Everyday I get an email about an emergency nbn outage
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mattchapmandraws
(@mattchapmandraw) reported
@iiNet Hi I seem to have an outage. The nbn outage site says there are no outages detected in my area. I’m area code 3079. Cheers
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Dae Knight ✨🏳️⚧️
(@Darviticus) reported
Okay, so. Made mistakes Mistake one, summer heat exists and is bad. Overwhelmed self with 2 work days in heat. 1 very busy Mum's B-Day+Art Exhibition Organisation Day 1 Friend over + NBN (kinda eh install job) + SUPRISE OTHER THING
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Paris Marx
(@parismarx) reported
I’m also skeptical of proposals to build a public network. We don’t need more infrastructure when it already exists, and Australia’s NBN shows what happens when you set out to build a public network, then a right-wing government gets elected and purposefully messes with it.