NBN

NBN Outage Report in Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 10/18/2025 06:25

October 18: Problems at NBN

NBN is having issues since 08:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Alun581A Alun581 (@Alun581A) reported

    @DerekRobinson2 That is why the NBN sucks big time raining here can hardly get a connection coper degraded so bad

  • PROTttHREE Prot3si (@PROTttHREE) reported

    @Optus had slow nbn speed for about a week ~45mbps download and ONLY ~0.5mbps UPLOAD you can play anything online ping is past 300. cant upload work and today tried to upload a 1.5mb file and it failed. cant voice call on discord i dont even want to try video calling. please fix,

  • NickHallworth Nick (@NickHallworth) reported

    @jonnodunger @NBN_Australia @MyRepublicAU Down for us too, for 24 hours. Also Ryde 2112, very frustrating.

  • GiselleLucasx *** Biden 🦊 aka Giselle Lucas (@GiselleLucasx) reported

    @HarperReynoldsX NBN is awful, I am getting 50mbps. My friend on the next street over refused to go on NBN, they sent him a 5G wireless modem and he's getting 500mbps 🤯🤠

  • micwoodward ᗰIᑕᕼᗩEᒪ (@micwoodward) reported

    @NBN_Australia Can you confirm the service class? (Happy if via DM)

  • dave_hand David Hand (@dave_hand) reported

    @DanInADL @MrKRudd Too bad that no one wants to pay for top speeds. When they can download Netflix on a 22mbps plan at $60 a month, the NBN has achieved its reason for existence for 99% of users.

  • helphelpandhelp debbiep (@helphelpandhelp) reported

    Whats bloody wrong with Australia I live in Shoalhaven main CBD area every time we have rain our emergency ABCTV drops signal. We pay top #Telstra NBN. Top LGTV tbere is No Excuse. This is disgrace. Analog was more reliable on box tvs. Aust going Backwards under Libs #auspol

  • realhuntermmm Dr Hunter (psychologist) (@realhuntermmm) reported

    @NBN_Australia The fault has been lodged. The problem persists despite multiple visits by your tech this year and last year. Including a visit YESTERDAY, after which the service failed. They are now due again next week. Happy to update.

  • PatTheIrish1 Pat_The_Irish (@PatTheIrish1) reported

    @NBN_Australia Darren, I don't want or need to learn anything - I just want the problem FIXED!

  • PlayboiSimon Lil *** Simon (@PlayboiSimon) reported

    @TPG_Telecom NBN not working so annoying. Fix it now.