NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (77%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Cairns, State of Queensland
The most recent NBN outage reports came from the following cities: Cairns.
| City | Problem Type | Report Time |
|---|---|---|
 Cairns |
Wi-fi | |
| Cairns |
Internet | |
| Cairns |
Internet | |
| Cairns |
Internet | |
| Cairns |
Total Blackout | |
| Redlynch |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Jake Reid
(@jakemreid) reported
from
Cairns, State of Queensland
@LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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MeatPieMate
(@meatpiemate) reported
Sorrey that was very Angrey, but I hate that CRAP, Get off my internet, it stain`s the nbn lines or something
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Optus
(@Optus) reported
@SumiWumi Sorry Sumi, it looks like NBN is investigating an issue in the area. We hope the service is back online soon. Do you have access to Optus 4G backup modem? Meg
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Cherni
(@cherniTweet) reported
Loving our first world @NBN_Australia... Connection dropped (not a user error or issue ) and first available technician is in two weeks. Third world provider.
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Morgan Hughes
(@slakj3s73r) reported
@Dave_Matteo @NBN_Australia What kind of router ? Could actually be a NAT issue
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The Real God
(@ReallyTrulyGod) reported
@steadye01527357 @Optus I can cut and paste articles all day as well. It's pointless trying to explain what is actually going on to you because you are welded to a BS premise that they all use the same technology. They don't. The NBN is not Telstra and it is not a mobile network for a start.
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Yaakov - יעקב
(@yaakov_h) reported
@_TimMcMahon @Optus @NBN_Australia there are even more fun assumptions baked in. what mobile hotspot? optus never provided us with a hotspot. how would we even hook our Ethernet network up to a hotspot? that link doesn’t even tell me anything about a hotspot.
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LouD
(@loudel17) reported
@dkingy24 @AusNetServices My elderly unwell Mum has stuck it out til now (Croydon Rd area) but is travelling 45mins to stay with us because the lack of heating is worsening her health. She has no way to check updates (no smart phone) BUT luckily no NBN yet so has fixed landline to at least call for help!
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Maz
(@maz_net_au) reported
@DanSmith18 @NBN_Australia @Telstra No, the NBN doesn't talk to customers. They just offer crap technology and then hide behind the RSPs.
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Tim McMahon
(@_TimMcMahon) reported
@Optus @yaakov_h The SMS template for that planned outage notification should be changed to include the word "outage" so that customers are informed of an @NBN_Australia planned outage. Customers might assume that improvements are performed with no outage because you didn't mention one.
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ᴩʜɪʟʟɪᴩ ꜱᴍɪᴛʜ
(@fukawi2) reported
Well done to @NBN_Australia for responding to my concerns via DM to keep them private. To summarise, they have zero concern and zero responsibility for fixing their network or helping their users.