NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
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Jake Reid
(@jakemreid) reported
from
Cairns, State of Queensland
@LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Jonsey
(@J0NSEY_) reported
@AnthonyDrmic It all really depends on the person even though it says nbn all providers do nbn but the actual provider is the one who’s meant to help with the issues and meant to have nbn workers contracted to fix problems like this
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Shuctz
(@Shuctzz) reported
@JBabyGaming @Krypticxo my nbn is dog ****
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Tim Norman 2077
(@PerfectStormo) reported
@LapTop006 @MachineLordZero Yeah the main issue I have with it is the phone lines in this building date to the 1960s and the connection from the NBN to them is a series of wires from an NBN box to a rusty old PSTN box that doesn't close properly.
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Anthony Drmic
(@AnthonyDrmic) reported
Can someone explain to me how NBN can just refuse to fix ongoing and known issues. Like who do I call to actually have something done.
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Matt Cook
(@8TheCookie) reported
@Telstra currently no 4g connection and my nbn is a blazing 130kbps, current outage at 4205?
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Mark Bookatz
(@markbookatz) reported
@NBN_Australia For months now. I am appalled by the level service by #nbn
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B.
(@superheroesmum) reported
@OldCroaky @rob_mcknight @Telstra Same here! We had major NBN issues during lockdown & couldn’t speak to a real person to resolve them so we changed providers to fix it! Telstra are the worst for customer service, the auto bot hangs up on you all the time & the app closes tickets when it’s not resolved. 👎🏻
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Kestas "Chris" Kuliukas
(@kestasjk) reported
@mickjoebill @paulbudde Well no, (almost) no-one is suggesting it now.. Which is good. Now we know 5G is coming, SpaceX are actively launching a vastly cheaper and faster satellite network for rural regions, and that the ~2010 govt/NBN "investment" numbers were unrealistic even for a scaled back program
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John 🔴⚫⚽⚫🔴
(@sqljohn) reported
@NBN_Australia Yes, done all that. Issue was we are waiting on a tech coming and the @Telstra 4g backup was then speed capped. They should know the ticket isn't closed and not cap the backup until it is, considering its being paid for
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B.
(@superheroesmum) reported
@OldCroaky @rob_mcknight @Telstra Same here! We had major NBN issues during lockdown and couldn’t speak to a real person to resolve them so we changed providers to fix it! Telstra are the worst fit try to help fix a problem, the auto bot hangs up on you all the time. 👎🏻