NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/17/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @CurtisWahlfeld Hi Curtis, there's currently no reported of an outage in your area. May we know in which port is the Ethernet cable connected to the router and NBN Box? -Mel

  • trib Stephen Collins (@trib) reported

    @ElizaBorrello @abclandline @ABCaustralia Interesting move by Telstra, but maybe a bit behind the 8-ball? We had an NBN SkyMuster service here in Brogo (outside Bega) that was unusable for either remote work or entertainment. Switched to Starlink in September. It's remarkable (even if it lines Musk's pockets some more).

  • bmc_sports BMC (@bmc_sports) reported

    @pearce_jsa @Aussie_BB @NBN_Australia Hey guys - also having issues in Altona. 90% of sites/services not working. Limited stuff working (The Age).

  • Corabko Dr Grant Morgan 🆕🏰⚔️🛫 (@Corabko) reported

    @NBN_Australia @andrewdrayton If only this mob were as proficient at providing a fit for purpose network as they are at buck passing

  • dougendersbee Doug Endersbee (@dougendersbee) reported

    @Telstra Woollahra/DoubleBay NBN download speed at 0.56Mbps on Fixed Service. Upload 7.0. Can't work.

  • matt_d_rat Matt Fairbrass (@matt_d_rat) reported

    @MyRepublicAU Spoke to a support agent this morning. NBN are sending an engineer out tomorrow (possible replacement NBN box needed). A little disappointed it took 2 days to speak to a member of your support team. I may reconsider my account with MyRepublic as a result.

  • jaspersharpe_ Jasper Sharpe (@jaspersharpe_) reported

    @elonmusk When is starlink coming to Australian central cities? @elonmusk The Australian NBN is garbage so I am very excited for @SpaceX to get starlink ready.

  • mushroomalien Willem van Wyk (@mushroomalien) reported

    @Telstra Why do you keep breaking promises? My wife has been trying to get our NBN fixed since last week. She's in tears! Your technicians don't show up for the appointments they book. You sold me the service with a 4G backup connection, but you don't allow me to use it. Why?!

  • MadsMelbourne Miss Madeleine (@MadsMelbourne) reported

    @decentral_ise Yeh I’m in Melbs, nbn not working all weekend. Phone just as bad keeps dropping out, won’t load pics or video and shows it’s constantly searching in the top bar?

  • underthingy Steven McCarthy (@underthingy) reported

    @NBN_Australia Thanks for the update Chris. As it's not being caused by a power outage is there any chance of the outage checking website being updated to reflect the actual cause of the outage.