NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 03/31/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Doubla63702769 Doubla dog (@Doubla63702769) reported

    @BillSparow1 @TruthdriverOn This is NBN 2.0 remember Gillard saying we need it or we will be left behind. Then the market steps in and Starlink makes it all look so yesterday.. GOVERNMENTS NEVER MAKE THINGS BETTER. FREE MARKETS DO!!!

  • jones181194 CriwspyPotatoSkin (@jones181194) reported

    Update! Still no resolution from @Optus. What a shock. Still being asked the same questions. Having to provide proof (which I’ve done 3 times). If they ask one more time for me to check my house/garage/cupboards for this nbn box I’ll scream

  • debge01 George DeBono⚫️🟡⚫️🐅🏆 (@debge01) reported

    @NBN_Australia & according to my laptop - I’m connected to a network with NO INTERNET right now - lucky I’m not on a critical care list

  • Crimotaku JY Sibert / Daevid Xanaetos @ FFXIV Tonberry (@Crimotaku) reported

    So @iiNet what happened to my NBN in Strathfield NSW? It’s been two whole days without service :/ still waiting for the technician.

  • dacaromayahooc1 Willie wonthe (@dacaromayahooc1) reported

    @marklevy2gb @NBN_Australia @BelongAU I understand the frustration.. my car recently broke down and ServiceNSW were absolutley no help whatsoever . They kept telling me to contact my local ford dealership/mechanical professional, talk about passing the buck🙄🤷 #sarcasmforthefuckwittsunabletocomprehend

  • CapitalLevitas Levitas (@CapitalLevitas) reported

    @JackieHansard Seek help … especially on the NBN.

  • geejay2620 Gee Jay (@geejay2620) reported

    @JackieHansard Why didn't Hawke fix education? Why didn't Rudd fix Medicare? Why is Albanese making the NBN and NDIS a priority now?

  • ONLYMJE Mary_Sorbs (@ONLYMJE) reported

    @marklevy2gb @NBN_Australia @BelongAU Feel your pain Mark! The whole process is broken!!

  • Bread_AU Mop-Top (@Bread_AU) reported

    Looking for more people from QLD/NSW who'd like to demo state-to-state matches for Samsho. VIC is very good and decent at best QLD Is tolerable, a little choppy but overall consistent and much better than my experience on NBN Here's to roll-back, please help me SNK.

  • sacarlin48 Anne Carlin #VoteYes (@sacarlin48) reported

    @PeterKlages @Telstra Disastrous long term history with Telstea. Planned to ditch them when we moved down here 7 years ago but thwarted as the internet connection was through Foxtel cable so it was Telstra or go back to ADSL. Celebrated when NBN came as I could ditch #Telstra for all time.