NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 12/23/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • amritkandola Amrit Kandola (@amritkandola) reported

    @PressStartAU Tried it this morning and it was essentially unplayable with at 80mbps nbn network. Input lag was horrendous

  • YUHeff2BSoGreen This Dalek's Workday 💉💉 (@YUHeff2BSoGreen) reported

    stupid ***** demanded we get nbn when we could have just used mobile broadband, so i had to buy a whole new modem. had to endure nbn techs stomping through our house and bedroom to fix line issues. now the greedy wankers at spintel want to jack up our plan to $55 a month.

  • 71_Daybreak Daybreak (@71_Daybreak) reported

    @MattMOfDoom @NBN_Australia We had the same thing happen to us. He was there to fix neighbours and disconnected us and then left and now they keep rescheduling the appointment made through our provider to fix it.

  • AsFarce Liz Crash (@AsFarce) reported

    @TadcQuirke Yeah I think one of the problems with the nbn is that it’s made it really difficult to tell if you have an actual problem with your service or if it’s just the nbn doing nbn tings

  • 71_Daybreak Daybreak (@71_Daybreak) reported

    @NBN_Australia It was lodged, and supposed to have someone come today, but nbn rescheduled to next week without explanation. Your technician disconnected us without warning while fixing neighbours access and now no one available to reconnect us, leaving us without phone or net. Worst service.

  • Phil98529731 Phil (@Phil98529731) reported

    @peters_malcolm When did the big T give you the fixed mobile service ? Haven’t you been forced onto the NBN yet ?

  • mvyrmnd mvyrmnd (@mvyrmnd) reported

    @Asher_Wolf Having a competent and knowledgeable NBN technician arrive on time and fix the problem first try. It's like a lotto win.

  • YUHeff2BSoGreen This Dalek's Workday 💉💉 (@YUHeff2BSoGreen) reported

    stupid ***** demanded we get nbn when we could have just used mobile broadband, so i had to buy a whole new modem. had to endure nbn techs stomping through our house and bedroom to fix line issues. now the greedy wankers at spintel want to jack up our plan to $50 a month.

  • syvergy James Pinnell (@syvergy) reported

    @a_choros Spectrum isn't really a problem in the vast majority of cases, its generally only when a lot of people are choking a cell. Backhaul is the biggest issue when supplying consistent speed - but you're right that plans are moving towards the NBN standard of speed over data.

  • JiazhenChen Jason Chen (@JiazhenChen) reported

    @DodoAustralia hi is dodo nbn down in GC around cararra? Since last night, and I am on call waiting for hours