NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 03/20/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DeadBeardTV DeadBeard (@DeadBeardTV) reported

    Internet situation update (1/2): After a month of being screwed around (and 6 months of issues), my ISP booked one of their technicians to come out and inspect the problem. The technician confirmed it isn't an issue on the premises and booked an NBN technician to come look at it.

  • flakeyfnbr Flakey (@flakeyfnbr) reported

    @NBN_Australia Why does internet always b so slow after 7pm AEDT ??

  • bstri24 bailey (@bstri24) reported

    @Optus outage of NBN in 4017? my street got no internet

  • Waynebradshaw16 Wayne Bradshaw - Gregory (@Waynebradshaw16) reported

    @Bababooie42 NBN was a ALP initiative, LNP pick up the shambles from poor governance of Kev07.

  • doczim 💉 FFS get Vaxxed 💉 (@doczim) reported

    @TPG_Telecom nbn down tried rebooting modem checked outage websites all ok ?

  • DeadBeardTV DeadBeard (@DeadBeardTV) reported

    (2/3): I made sure I was free for the day but no technician showed up. No courtesy message at all, I was just left waiting. I eventually called my ISP to see what was up and they said NBN had "dealt with the problem remotely" and had closed the issue.

  • DeadBeardTV DeadBeard (@DeadBeardTV) reported

    (3/4) Hopeful, I checked our speeds and we've got a fantastic 102 down and 2 up. Nothing has changed. Worse still, this is the third time @NBN_Australia have marked our issue as resolved without actually resolving anything.

  • DeadBeardTV DeadBeard (@DeadBeardTV) reported

    @NBN_Australia Hi Tommy, thank you for reaching out. I've sent you a message with my details. I've got my fingers crossed that you'll be able to help because it's starting to feel like I'm in a loop of being told to take it up with somebody else, with nobody actually trying to resolve this.

  • Saphod Marco Luthe (@Saphod) reported

    Internet #outage in VIC 3109, but neither @NBN_Australia nor @Telstra show one on their websites.

  • BTSFanDad BTS⁷ MMM DC FanDad (@BTSFanDad) reported

    @TPG_Telecom Is there any NBN outage in Box Hill area?