NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/23/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • RADeVisser Renski, not smiling (@RADeVisser) reported

    @LesStonehouse Morrison, but they were all failures. Abbott's treatment of Gillard was reprehensible, a mean spiteful little man. Morrison is utterly useless, a hyprocrite and a bully. I was hopeful for Turnbull but he was a massive disappointment, and I'll never forgive him for the NBN.

  • PhysDownUnder Erik Streed (@PhysDownUnder) reported

    @Mikenicholls88 You've made a multi-channel attempt to contact. If they were having tech problems and doing likewise you'd either know or they're doomed beyond immediate recovery anyway (NBN and mobile outage, etc.). I'd concur, at 10 minutes that's a no show.

  • Chris_Shandley Chris Shandley (@Chris_Shandley) reported

    @NBN_Australia Internet has been down for 4 hours provided told us it is because of you. Where can I get an update?

  • AllanSpence20 Allan Spence (@AllanSpence20) reported

    @tpg disconnected my NBN. Fully paid up. Aware in life threatening medical problem. Minister has to revoke TPG liccence to trade NBN products. Extortion mafia sttandover tactics.

  • PKaotic Pabz (@PKaotic) reported

    Has anyone been having #StanSport issues where it buffers heaps before losing stream? And then having to re-enter? I'm on a wired NBN, so this happening is right pissing me off.

  • KuhnerDan dan kuhner (@KuhnerDan) reported

    @Optus NBN down again! Twice in 2 weeks, im in Chatswood West paying $120 a month for this??

  • ElvesCelves Christopher Elves (@ElvesCelves) reported

    @NBN_Australia Unaccountable pathetic crap. Stop telling us it’s working when it isn’t and get on with fixing it ffs!

  • VioletsZone Violet (@VioletsZone) reported

    My dad just told me the nbn is out and they aren't going to come fix it till Monday... it's Friday right now.......

  • Jameszac5 Jameszac (@Jameszac5) reported

    @LesStonehouse Abbott was a crock Turnbull stuffed up the nbn Idiot there now is absolutely crazy and on a power trip my vote goes to the idiot there now

  • GaryHay20023561 Gary Hayes (@GaryHay20023561) reported

    @LesStonehouse Morrison worst by a long way, with Abbott second. I am not a LNP voter, but I thought Turnbull did a god job, except for following Abbott's destruction of NBN.