NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Rossco65
(@rossco65) reported
@elonmusk @thesheetztweetz Looking forward to getting it where I am in regional NSW, Australia so I can bypass the Telstra/NBN fiasco that sees us with poor and intermittent internet. (and paying $90/month for it). Starlink will be AUD $140/month but worth it for the speeds and alternative choice.
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Howl
(@HowlUndRtd) reported
@Telstra why have a rewards centre for direct messaging, when the customer service representatives are in India.. so helpful having customer service reps that can check outage maps and do nothing else. Hacked, spam phone calls, out of country reps... trash nbn, about done.
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Obsessive Compulsive
(@0B5ESSED) reported
Pissed off with @iiNet and @NBN_Australia for a ****** response to an ongoing intermittent service fault. A thread: 👇👇👇
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Obsessive Compulsive
(@0B5ESSED) reported
We're told @NBN_Australia will investigate and "may" send a technician around if they find a problem. No one will contact us to inform us of the outcome though so we're to call back and request an update after a couple of days.
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Obsessive Compulsive
(@0B5ESSED) reported
How is it that our neighbours had this resolved but we can't? How is it @NBN_Australia can tell @iiNet they're not going to fix the problem, and @iiNet accepts that and fails to advise us of our option to engage the Communications Ombudsman? Not bloody good enough, either of you.
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Peta ஐ
(@Peta_xo) reported
It's been another month and no progress with further cabling because @NBN_Australia have registered our neighbours service under our address.. and can't seem to fix it.
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Peter Whitelaw
(@aushelion) reported
@NBN_Australia the DPU for my FTTP has failed 4 times since March knocking out my Broadband and requiring a reset. I’m interested… at what point do you fix the DPU rather than keep sending your techs to reset it so that it will work for a few more days before failing again?…
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Obsessive Compulsive
(@0B5ESSED) reported
Supervisor can see fault logged in February and agrees issue not resolved even if connectivity has been returned (due to storm passing, not anything being fixed). Supervisor tells us @iiNet will log fault with @NBN_Australia
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Chris Cahill
(@christocahill) reported
@LennaLeprena Rupert told them they couldn’t build a proper NBN network because it would open alternates to his overpriced pay TV monopoly. The experts told them do it once do it right do it with fiber but Rupert one the day Abbott told Turnbull to wreck it so he did.
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obsu
(@obsuuuu) reported
@NBN_Australia Normally this wouldn't be a problem as the download and upload speeds are still within reason, but as someone who creates content around online video games, you can see how that would be a problem. I'm gonna contact someone, but surely you can understand the frustration.