NBN

NBN Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/13/2025 18:35

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • lol_cat1 Sir George of Melbourne (@lol_cat1) reported

    @NBN_Australia I have just sent via DM please help

  • StathHawk Peter Stathopoulos (@StathHawk) reported

    @Vergops @Telstra Don’t worry Dennis, extremely disappointing at our family home too. We have had the same phone numb since 1966 and they can’t understand why we don’t want it changed since the NBN was added. Then they cut the service for several weeks. We don’t need a new#, give back the original

  • 74ryanwilliams Ryan Williams (@74ryanwilliams) reported

    @mcewenrobbie @Telstra It very hard to get good service in Australia, have been in the same situation whilst trying to get NBN connected to a new build.

  • mrpkd Paul Dolan (@mrpkd) reported

    @drunkenmadman @BrightCoworking there is no mention of the PS5 on the website, but my mate who got one said to ask, and when I did it was still available. I'm waiting for the new phone this month before deciding. Surely the only value an NBN provider adds is price and billing dispute resolution?

  • robyn_lyall Robyn @ Home Watching Politics (@robyn_lyall) reported

    Just tried to cancel my NBN plan with Internode (house being demolished, service was fine). SIX ID checks to TALK to them. Bureaucracy gone mad. It's an internet connection, not my bank. Won't be back. @Internode

  • RChandyoke Mystic (@RChandyoke) reported

    @iliasofjohn This crap is going to end up like Tornball's NBN. Too slow . Too late. Born obsolete

  • bkhawks70 bkhawks (@bkhawks70) reported

    @Telstra all services are down in Airport West Vic, NBN and DOT. Dropped out about 40 mins ago...

  • pobjoy5 pobjoy (@pobjoy5) reported

    @wp_alltrending Read the thread. The fault was with NBN. Idiot keeps unplugging his router to do the vacuuming and probably damaged it. He even admitted that he's a ****. Been with SL for 12 months now. Not one single problem.

  • penfold_holly Holly Penfold (@penfold_holly) reported

    @Telstra When you check outages, it says NBN services down in SA - do you have an update?

  • 2bytesworth 2bytesworth (@2bytesworth) reported

    @Telstra NBN fixed wireless is down at Moorilda NSW despite your service checker and the NBN outage gadget telling me there are no issues.