NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/26/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • HeritageScrapbo Michelle (@HeritageScrapbo) reported

    @freight_gate @MikkaylaMossop Sadly they now have to go through your NBN connection so if it goes down you have no phone!

  • sfbrennan Sharon Brennan (@sfbrennan) reported

    @MikkaylaMossop Used one of those until Telstra sent me a free one with 4G backup (in case NBN goes down).

  • Kate3015 Kate🦋M© (@Kate3015) reported

    @nooneshome85 @stevemcbey Debt is the accumulated deficits of all past years. In our case it’s exacerbated by significantly underfunded or not funded initiatives like the NDIS & NBN from pre 2013 plus spend greater than tax receipts. We currently sit way down in about 98th place on debt to GPD globally

  • melaniemollison Melanie Mollison (@melaniemollison) reported

    @NBN_Australia There is a outage in out area no internet and no foxtel. When we this be up and running as I work from Home the area is Eltham 3095

  • amoloch007 Amo (@amoloch007) reported

    @Optus Dear Optus I think you are still experiencing issues with NBN in Dandenong

  • Dmixtaaa DMYXDA (@Dmixtaaa) reported

    @Optus You have disconnected my NBN. I have been messaging as per your instructions, waiting for someone to reply since 6pm last night. Waited on hold for over an hour to be told, I have to call another number and was hung up on. Is this how you treat all your loyal customers?

  • mbleackley Mark Bleackley (@mbleackley) reported

    @Optus marking an outage as resolved doesn’t magically fix it. Still no NBN connection after power cycling modem twice. I’ve DMed my address.

  • garigalAnj 🌏💧Anj of Garigal (@garigalAnj) reported

    @andrewprobyn @YouTube What happened to our ABC? Do you remember the Australia Network? Who axed it? Who is the copper and HFC NBN so expensive and prone to failure? Why are there so many many medical bills from pathologists now, even for children! What happened to Medicare?

  • Optus Optus (@Optus) reported

    @SruthiB_ Hi Sruthi, sorry about your internet connection issue. Can you please direct message us to confirm if your are located in Victoria or Tasmania and your home internet service is NBN? Kartik

  • Ogregator Cranky (@Ogregator) reported

    ScoMo in my neck of the woods and my NBN goes down, coincidence, yeah but still.