NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Cobraztyle
(@cobraztyle) reported
@_Acxd_ @NBN_Australia Damn, that sucks
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Kanako The Squirrel
(@KanakoTheRisu) reported
@NBN_Australia Unless the issue is fixed in roughly ninety minutes the plans are scrapped
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Kodie Graham
(@kodiegraham) reported
@NBN_Australia Jo, you're doing exactly what the service provider got as a reply about the ticket from @NBN_Australia. Lip service doesn't fix a problem, neither does ignoring it. The town is sub 600 people... congestion is not a problem and your good will won't help the problem either.
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Loquacious Bling
(@LoquaciousBling) reported
@AngryLevantine Nope. Sadly NbN’s private funding has mostly dried up. They always had big issues and were never any match for the power of the @JewishAgency to stymie Aliyah, but still.
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darrenoakey
(@darrenoakey) reported
Pretty pissed off with #tangerinetelecom - my card was reissued over the payment window - I updated it on the site, but not only didn't they try again (wtf!?) - but I got called _5 days_ later saying a) I need to pay over the phone and b) theres a late fee. any1 know a good nbn?
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Tattered Remnant
(@TatteredRemnant) reported
@NBN_Australia Hello. Thanks for response. Apparently, NBN FFTC does not support the use of mesh modems like Google Nest. Apparently, VLAN is the technical limitation. It’s very frustrating.
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Nathan Walker
(@ANZinAsia) reported
@Telstra our neighbour needs your help. Her Telstra NBN internet has been down for over 1 1/2 weeks and her children cannot do their school homework. The Telstra technician has not shown up for the scheduled appointment 3 times now! Incredible. Please help her ASAP.
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quepasa
(@Robyn19859383) reported
@SamGrothTennis @NBN_Australia RUN!!! If you ever have a problem with Optus home internet it’s a nightmare trying to actually speak to a human!! All calls go to Indian and staff are useless!! Truely terrible service!!!
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Peter
(@Peterfilmphoto) reported
@Telstra #NBN EXTREMELY poor reliability over the last few days in south west Brisbane - people need to work from home here, what’s doing?!
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Stuart Langdon
(@SWLangdon) reported
Converting our business #telstra #NBN. Now have no internet access for a week to run the business with!! Thanks @Telstra @NBN_Australia. Maybe @andy_penn can help??