NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Jake Reid
(@jakemreid) reported
from
Cairns, State of Queensland
@LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Hazel
(@malba_c2) reported
@chrislmao13 im with tpg on fttn nbn and holy **** it sucks Doesn't drop out as much as that but its atleast a 30 min dropout a day & 30-60mbps tops on a 100/40 plan
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FilaMelody
(@FilaMelody) reported
@TPG_Telecom NBN is down
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Dutch
(@dunxcorp) reported
@JohnGri42042715 Can it beat the NBN? Telstra quoted $6.4 billion to build what we have now. The cost is $80 billion that's a $73 billion blowout. Why is no one in jail? Bring back the Hawke Keating competitive public service policy.
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Daniel Arlington
(@danielarlington) reported
@VodafoneAU This is ridiculous. I cannot get in touch with Support over the Phone, Chat, FB, Twitter! NBN has been down in the 3335 area since last night.! We have work to do and require the internet! How can we get this fixed?
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Adam Fowler
(@AdamFowler_IT) reported
@Matt_Tulk @NBN_Australia Yeah that's the problem I have now too
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Christopher Ruiz
(@Chris_Ruiz777) reported
@TPG_Telecom NBN service seems to be out again in the same area, any update on what the issue is and when it will be back online?
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Donna
(@atzdonna) reported
@Chris_Ruiz777 @TPG_Telecom My nbn has been down too. Any news?
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Christina
(@chrisbasa) reported
@NBN_Australia have had horrendous NBN for 3 weeks, between yourself n @VodafoneAU you have cancelled 2 NBN tech call outs to check the line. Paying for 250mbps and we are getting 6mbps - FIX THIS ISSUE NOW!!! 8 calls to Vodafone, next call TIO (telecommunications ombudsman)
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Charlie
(@charlietech) reported
Storm knocked out the power & the @NBN_Australia last night. But with PowerWall2 & 4G back up with our NBN service it was just like any other night. The PowerWall showed 15 hrs of back up time at 70% - very handy.
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Quang
(@traihp86) reported
@TPG_Telecom got an outage for my nbn. Sent you a dm please check