NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/09/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MGRANT65 Malcolm Grant (@MGRANT65) reported

    @kingfchicken @sunflow15685280 They’re nowhere near the LNP People keep doing this ‘they’re both the same’ crap The party of Medicare, NDIS, & NBN, the Family Court, is exactly the same as the party that spent their entire time in office destroying them

  • HenriMcAlister 💧Henrietta McAlister (@HenriMcAlister) reported

    @Aitch_El My suspicious mind. Eg whenever I've had issues with Telstra services or NBN services my communications with them are followed by numerous telecom scam ph calls. Inundated with them.

  • traihp86 Quang (@traihp86) reported

    @TPG_Telecom got an outage for my nbn. Sent you a dm please check

  • JohnGri42042715 Labor’s Franking Credit Changes (@JohnGri42042715) reported

    @dunxcorp Where, pray tell, did I say “I was happy to pay”? Only an idiot would be “happy” to pay for something they don’t use. But even if one is forced, through taxes, to pay for the NBN is no reason to support it further by subscribing. Do you reward their stupidity by subscribing?

  • danielarlington Daniel Arlington (@danielarlington) reported

    @VodafoneAU This is ridiculous. I cannot get in touch with Support over the Phone, Chat, FB, Twitter! NBN has been down in the 3335 area since last night.! We have work to do and require the internet! How can we get this fixed?

  • tinyandtrash jennaye 🌈 (@tinyandtrash) reported

    i just wanna play valorant please its been 20 hours and the NBN is still down @NBN_Australia 😭😭😭😭

  • riktheozfrog Rik Shepherd (@riktheozfrog) reported

    @RobertSacco18 Well Labor always **** at maths. Like Blackout Bowen allocating $20 billion for the grid to connect all "the renewables" when the CSIRO said it'd take $1 TRILLION! And the massive blowouts for the NBN and NDIS

  • dunxcorp Dutch (@dunxcorp) reported

    @1Swinging_Voter What fixed the problem last time? The Hawke Keating competitive public service policy. The market kept them in line, currently, there is no requirement for tendering or competition leading to a $73 billion blowout on NBN.

  • FilaMelody FilaMelody (@FilaMelody) reported

    @TPG_Telecom NBN is down

  • new1drawn New1drawn (@new1drawn) reported

    @VodafoneAU I swear your nbn service is the worst. Your wifi hub is not far off going into the bin