NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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🌸 OldCynicalSad 🌸
(@OldCynicalSad) reported
@Frank61pc @WhistleOut_AU I can get Telstra signal, but speeds of 0.02 Mbps every evening after 5pm til after midnight. It was just adequate til Christmas, then it just died. The technician said it's working fine. Offered me NBN lol when Telstra doesn't sell Sky Muster.
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✇ ⒹⒶⓋⒺ Ⓗ ✇
(@D_Who) reported
Last Friday there were workers in the @NBN_Australia pit up the street. Since then we’ve had no internet. Our provider says ‘not our problem’ and has referred it to ‘the wholesaler’ to investigate “which may take up to 5 business days”. 1/2
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Adam Eberbach
(@aeberbach) reported
@randomcodingdud @overjeer @NBN_Australia Scheduling during business hours at all is the issue. Not OK.
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Wonkers
(@randomcodingdud) reported
@aeberbach @overjeer Yeah, nah. i know it's easy to **** on nbn. They're the worst client I've had the displeasure to have worked with. But it's always been like this for any infrastructure. Telecommunication including Telstra/optus,water, roads etc Alot does get done after hours, but most does not.
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💉💉💉💉
(@janinesymons) reported
when did the nbn start charging to come and fix their equipment???
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💉💉💉💉
(@janinesymons) reported
@galumay i’ve been advised by my provider that nbn will charge. as this has not happened previously i am surprised at advice. i have fttc, and apparently the ‘gpu is down’. tbh, don’t know what that means except it’s not on my property.
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Tom Carmody
(@CasFarmerCD) reported
@tofar1 @BrettoSouth @carmo47 has nbn and starlink, no mobile signal, and very little lag most of the time, even through his repeater network.
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Jascony
(@jascony_) reported
@SirMeowMusic See if you can swap out the cable between the modem and the wall, dropouts and then failure to find an upstream is generally an issue of poor connectivity. If you have an NTD/ NBN box try resetting that. When power-cycling turns all devices off then boot then sequentially.
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Andy
(@Fastnet_Today) reported
@crikey_news Your nbn is letting you down. Audio keeps cutting out.
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Dixon
(@dix0nm8) reported
@FangettaPlays NBN can be a lottery so not guarantee that switch will resolve your issue but it might get you better support. The beauty of NBN is you can switch providers and have the change go through within half an hour (don't do it while gaming/streaming cos it'll disconnect you!). (2/2)