NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/06/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • GritfoxAU Use Code Gritfox (@GritfoxAU) reported

    @boltzaus @NBN_Australia Idk what the **** is at this point I just want them to fix it or it’s wraps for me

  • GRN_Live_Stream Scanner Australia Broadcasting (@GRN_Live_Stream) reported

    Outage update: A qualified person is going to visit the broadcast location today to check and repair the router which has disconnected from the NBN. Further information will be provided at that time. I apologise for this interruption. Richad

  • merebone Jennifer Knop (@merebone) reported

    @EVERALDATLARGE Heartily concur, Everald. Inland Rail will rival NBN for blowouts. Some aspects already have 2,000% blowouts. Like everything to do with Inland Rail the tunnel has major issues which ARTC are ignoring.

  • clarke3110 clarke3110 (@clarke3110) reported

    Nbn drilled under our year old crossovers about 10 months ago and now they have a hairline crack, the council wants them replaced at our cost. Like **** I’m paying that.

  • boltzaus Boltzaus (@boltzaus) reported

    @GritfoxAU @NBN_Australia If they detect something is bad with the router they send one for free and maybe @ the actual provider as it could not be nbns fault, you are the one that needs to switch plans as well, also you can just buy a new router and plug it in yourself, ask your mum what plan you are on

  • beourmate MATE internet + mobile (@beourmate) reported

    @traindriverrev @NBN_Australia Hi Glenn, the outage is with one of our upstream carriers, therefore is not a direct nbn outage.

  • coltofox Colto Fox (@coltofox) reported

    @OtterBoiMilo I didn’t have yours either. ;w; I couldn’t download anyone’s photos from @googlephotos due to the poor connection to it over @Telstra FTTN NBN that would time out at the time.

  • paultmunn Paul (@paultmunn) reported

    @Optus it appears there is an NBN issue in Corrimal NSW? I have a text saying it's fixed. NO

  • CyberJoker CyberJoker (@CyberJoker) reported

    Great service today from @NBN_Australia installing fibre #NOT Turned up said they didn’t have enough cable & would be back in a couple of hours. Left box open outside with cables exposed and never returned. Now told we need to wait for another appointment. #shitservice #nbnco

  • twittycen ca$h_money (@twittycen) reported

    Why is @NBN_Australia still so ****? Can’t log fault if less than 5 dropouts per day. 4 is ok wow much advanced