NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/21/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PhysDownUnder Erik Streed (@PhysDownUnder) reported

    @Mikenicholls88 You've made a multi-channel attempt to contact. If they were having tech problems and doing likewise you'd either know or they're doomed beyond immediate recovery anyway (NBN and mobile outage, etc.). I'd concur, at 10 minutes that's a no show.

  • JGoularas Puppethead (@JGoularas) reported

    @Bushoi @GaryHay20023561 @LesStonehouse Turnbull was the worst as he should have known better. He might snipe from the sides now but he was instrumental to where we are now. Responsible for the NBN and the snowy River White elephant. Pretty much shut down the independence of the public service.

  • VioletsZone Violet (@VioletsZone) reported

    My dad just told me the nbn is out and they aren't going to come fix it till Monday... it's Friday right now.......

  • AllanSpence20 Allan Spence (@AllanSpence20) reported

    @tpg disconnected my NBN. Fully paid up. Aware in life threatening medical problem. Minister has to revoke TPG liccence to trade NBN products. Extortion mafia sttandover tactics.

  • Mesportt Mesportt (@Mesportt) reported

    hello @VodafoneAU & @NBN_Australia internet has randomly gone almost completly terrible. from 80 upload and 40 download to 20 and 1. Also says 0 outages in my area?????

  • Optus Optus (@Optus) reported

    @MissMi9999 If the issue still continues then please sent us a direct message to confirm which internet service is this in regards to, I mean 4G home internet, 5G home internet or NBN home internet? And also your full address so that we can double check this for you. Kartik

  • stinhambo Hambo (@stinhambo) reported

    @NBN_Australia The FTTP network is, the rest is antiquated.

  • ConZ0503 ConZ (@ConZ0503) reported

    Hey @Optus three days with no NBN service. Reported Thursday and told a case manager will call us. Silence is deafening

  • IanS_Mason Ian Mason (@IanS_Mason) reported

    @PaulFletcherMP Your @NBN_Australia sucks and is a complete failure. I hope you have WiFi connected - many of us can't. But what do you care?

  • corneliu Corneliu (@corneliu) reported

    @rbanks54 Same. Mine came through the coax network I think not through the power network. My power is protected by a Tesla Gateway and Battery. NBN box, router, Control 4 controller and a $$$$ projector are all gone :( I didn't think of checking the Xbox and PS5. Hope they are alive :/