NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 02/16/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • kathylord2 KLord (@kathylord2) reported

    @NBN_Australia Hi no internet at our place in 3132 for a week. Nbn appointment made to fix. No-show 3 days in a row. No contact. Can u help pls?

  • EON923 KANE (@EON923) reported

    @arthurscarfukin @techverbatim @X NBN may not be the cause of the slowness - it could be the provider you pay money to! If your property has been upgraded to Fibre (FTTP) and your internet speed is slow it could be one of two things - Your router (aka Modem) or Internet Service Provider.

  • beourmate MATE internet + mobile (@beourmate) reported

    @Matty82A Hey Matty, totally understand the confusion here. The outage you’re referring to was caused by a fibre break on one of our upstream links. It wasn’t on the nbn network, which is why it didn’t appear on the NBN Co website.

  • SydneyCityTV SydneyCityTV (@SydneyCityTV) reported

    @Esplanadefrenc2 @ttmoari I'd say one of Nine News' big hopes for the future, currently presents the weekend editions of NBN News. Jane Goldsmith would be very much accepted by the Sydney market if Nine gave her a higher profile position at the network...and presuming she wanted to move here, of course.

  • AssExtranious Extranious A (VIC/Tim) (@AssExtranious) reported

    Thanks a bunch @Telstra I have been trying to remove the NBN service from the house I sold for a month. I’ve been billed for a service I asked repeatedly to be closed. Finally I got Mr Helpful on the phone and he removed it. And every other service, including my email account, after being explicitly asked not to. I have the screen shots. Now … the crack team who can may possibly restore it are sleepy bo bos because they only work until 5pm. Pathetic.

  • Xero__AU Xero (@Xero__AU) reported

    @dix0nm8 im sorry my nbn got broke so we called up some guys to fix it, it must have been the guys going to you. sorry

  • srikat Sridhar Katakam (@srikat) reported

    Recent higher-tier internet plans in Australia: NBN FTTP 500/200 $110/M, $125/M ongoing 1000/400 $130/M for 6 months, $145/M ongoing static IP ABN reqd. @ Superloop "Residential current Superloop account holders looking to upgrade to this. You will need another new account as it a seperate product unless they fixed it already." "You need to cancel, wait 30 days then apply for business" For those w/o ABN: 500/200 is $130/M for 1 year and $140/M ongoing and 1000/400 is $165/M for 1 year and $180 ongoing at Leaptel. 500/200 is $147/M and 1000/400 is $192/M at Launtel (can take this per day). I am currently on Superloop's 1000/50 plan and will wait for the 2000 plan option coming in Sep before deciding whether to upgrade from 1000/100 (50 up goes to 100 then).

  • Nevin99999 BradleyJames 🚜 (@Nevin99999) reported

    @chrislawrence04 @Foxtel Sounds like they keep booking the nbn but nbn finds no fault so cancels the tech booking If your service operates off an nbn connection device and you have a laptop with an Ethernet port, connect the nbn directly to the laptop instead of the router and see if you get internet

  • iTSTO0LATE 🍓 (@iTSTO0LATE) reported

    Fuckitg hell man I thought I would have a decent time here but it’s been the worst. Every time my dad complains about something my mum asks me to help him but like I can’t make the internet faster or his laptop stop taking so long to load. I am happy to pay for better nbn (+)

  • LynneTownson Lynne Townson (@LynneTownson) reported

    @BazzaCC @Telstra We're in the middle of this crap too at the moment, NBN is a joke at our place.