NBN

NBN Outage Report in Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 03/03/2026 17:40

March 03: Problems at NBN

NBN is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Carla_SHA_2 Carla🏳️‍🌈Exotïc🇺🇦🔞*parody (@Carla_SHA_2) reported

    @RunOnFlux @NBN_Australia Still HODLing Could of had nodes running in New Zealand, Australian internet sucks badly.

  • KanwarjotS Kanwar Jot Singh (@KanwarjotS) reported

    @TPG_Telecom 6 days fault in the modem and it was not identified by customer support and passed to nbn. how many more days to be wasted before anyone bothers at TPG

  • chrisrauchle Chris Rauchle 克里斯 (@chrisrauchle) reported

    @phazzles Just paid through the nose for my NBN alternative that gives me 500/100 service in my apartment instead of 40/10 on NBN

  • Carla_SHA_2 Carla🏳️‍🌈Exotïc🇺🇦🔞*parody (@Carla_SHA_2) reported

    @NBN_Australia I have a stupid NBN box 📦 in front of my letterbox 📮 . You want $7k to run fibre to my house 15m away. In NZ my parents in a battle axe block had fibre to the house run 175m for free. The can also get a guaranteed 100mb/s down and 25mb/s up.

  • relativelysmll small 🐷👑 (@relativelysmll) reported

    @RACHlEBEE Nbn is dang awful!

  • VicBStard Citizen B'Stard (@VicBStard) reported

    @sandylanceley @p4ndr_ If Telstra had invested in infrastructure instead of just letting their inherited copper system rot, we wouldn't have needed the NBN as the network would have been already upgraded to fibre.

  • TwiggieStardust 🦋🍄 fey drunk twiggie 🍄🦋 (@TwiggieStardust) reported

    @VodafoneAU pretty crap, running on our 4G sim until the nbn technician comes to fix our box, for the third time in the last 2 years.

  • Appit15 Appit (@Appit15) reported

    @MrDenmore I'm in metro Perth, NBN rubbish & expensive. Fixed wireless has been my solution. I feel for those outside of metro areas.

  • FlaminScott77 🔥FlaminScott🔥 (@FlaminScott77) reported

    @westjgames @NBN_Australia The problem is that Aussie BB is capping the CVC & their only solution is to install a ping plotter that is hosted in Melbourne that pings once every 15 seconds. This will not show anything & even if it does their official stance is that NBN determines this to be normal.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    NBN is down again