NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Butty
(@TheNessness) reported
Trying to figure out how @Telstra omitted to direct debit my NBN bill for 6 months and now expect me to pay $500 in one month after a mistake that wasn't mine. Got a text stating they will cut my service. Should have stayed with Optus, never happened with them.
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Ricky🏄🏼♂️
(@galumay) reported
@CapitalLutra @Telstra It will be interesting to see the impact on market share in NBN, because its so easy to sign up to better ISP's & you can have more than 1 concurrent service, I suspect a lot of churn and cancel payments to $TLS. Anyone out of contract can do this. Missed a lot of new NBN too.
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Jen Dudley-Nicholson
(@jendudley) reported
The halt on new NBN connections over HFC is largely due to circumstances beyond NBN's control -- a global hardware shortage -- but this situation could and *should* have been managed a lot better. Currently, people caught out are being given few options and little help.
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Ancient IT Geek 😢
(@warwickpauld) reported
@MRowlandMP Don’t worry @ScottMorrisonMP has a plan to fix the NBN! He is going to sell it, and watch the connection costs skyrocket #auspol
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sambee bamblebee 🐝
(@sasambam) reported
@hexsteph Lol my family tried to connect to nbn last year. The dude came out and said "we need to put in a trouble ticket, your area isn't ready it's a big deal n ****" then months later we get billed for a phantom nbn connection we never recieved.
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Uncommon Sense
(@DEZYSMITH77) reported
@hexsteph @NBN_Australia Your Telco picks up the costs of your complaint...incentive enough for them to resolve ASAP.
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Deluril
(@DelurilTV) reported
@hexsteph @NBN_Australia Can the Telecoms Ombudsman help in some way?
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Ryno
(@RhinoSaunders) reported
@hexsteph @NBN_Australia Geelong has cable internet and its extremely fast (for Australian standard). We get 100+ down and 40~ up
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Mert Erkul
(@MertErkul17) reported
Where I’ve been living in Australia, the NBN network is bloated and poorly run, big telecom will scramble to save their customer base when cheap and reliable access is available via satellites.
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James Sadler
(@freshtonic) reported
Awesome. @NBN_Australia has scheduled an outage in my area for an entire business day. Why can’t this maintenance be done at night? People are working from home.