NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/19/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

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NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • IanWoolf IanWoolf (@IanWoolf) reported

    Zoom yesterday and today is distorting voices and cutting sound, on both Oz and US meetings. For the US interview we had to cut video to improve sound. NBN says all good at my end, so @Zoom, what's happening? Rude to then cut the interview off with a demand for upgrading to pro.

  • green_brads Green Brads 💚🏳️‍🌈 ⚣ (@green_brads) reported

    @SHamiltonian This is great in the cities, but not in US regions. Unlike the US, NBN is forced to service most regional areas, a cross-subsidy we all pay. If this causes perverse outcomes then maybe the Govt should subsidise from budget, not NBN's balance sheet?

  • NewtonMark Mark Newton (@NewtonMark) reported

    @acccgovau You don’t need to do this. You need to order @NBN_Australia to publish statistics on tx queue discards on their core network interfaces. Any number greater than zero will indicate congestion. They’ll already be measuring those stats, you just need to demand their disclosure.

  • R_Chirgwin Richard Chirgwin (@R_Chirgwin) reported

    NBN Co boss Stephen Rue says something that would have stayed unsaid under the previous government: "more fibre makes our network more resilient."

  • DAVEWILLISON1 DAVE WILLISON Motto Quaere Verum (@DAVEWILLISON1) reported

    My son has moved to Sappire in central Qld While the Post Office, navigation systems , stamp duty office google & NBN and the council recognise the address Telstra does not Say's address non existent Telstra still has the public service culture Telstra has been privatized

  • Coombs66 Watson (@Coombs66) reported

    @PhilCygnus If the idiot Howard hadn’t sold Telstra then Telstra & the NBN could have worked together to create a world class product. As it stands no one has a vested interest in spending the money to get rid of the old copper wiring & the out-dated network hubs. It’s a dogs breakfast.

  • bigrubbernose Jack (@bigrubbernose) reported

    @NBN_Australia “nbn is the backbone of the digital economy." Explains why Australia is so slow then "have always said the best years of this company are ahead of us" Should hope so cos you've done a terrible job so far, u delivered a fixed line internet thats way slower than 4G nevermind 5G

  • NBN_Australia nbn® Australia (@NBN_Australia) reported

    “As at 30 June 2022, 8.5 million homes and businesses were connected to the nbn network, an increase of approximately 316,000 premises in the past 12 months.” Stephen Rue, CEO

  • kur_fps kurfps (@kur_fps) reported

    @NBN_Australia 6 years later I'm still connected to 1800 copper fttn line with 30 Mbps download and 4.6 Mbps upload all on a $120 monthly plan. Absolutely waste perhaps the worst. While my two streets away get to enjoy FTTP.NBN to lazy to upgrade my old copper line that was used for SOS

  • FGecolarge FG (@FGecolarge) reported

    @Telstra Yesterday there were Testra works happening that affected the NBN connection - are they still ongoing? Slow progress on internet - had to put everyone on Vodafone - will get the test going shortly - but pointless if the ongoing works are still under way?