NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 12/07/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @tingeling_au @NBN_Australia 2/2 But if after trying this you still have issues or need help in doing this please call our support on 1300 880 905 or livechat via our website and our tech support will get you fixed up :) Regards, Meg

  • norkietiger 𝙉𝙊𝙍𝙆𝙄𝙀 (@norkietiger) reported

    @NBN_Australia Nbn is an embarrassment to australia, its a garbage private company that cant even compare to the likes of starlink. 60 billion dollars and you're still using fttn, and wireless nbn in rural areas... how pathetic.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported

    @Pablos_RoundUp @NBN_Australia Did you set a custom MTU? I find changing that to 1492 or 1500 can help. Else jumbo packets on or off

  • Jenmjo JENNIFER JONES (@Jenmjo) reported

    @Justinsteer3 @TurnbullMalcolm Lying, anarchist Morrison was not fit for the job in any sense & said as much at first. MT did stuff up the NBN, under pressure from the party. What irked: MT tried to convince us that the "trickle down effect", a tired old ruse & proven not to work, would be good for the people.

  • DavidJay_AU David Jay (@DavidJay_AU) reported

    @BrianBriggsSG NBN or Hel$tra issue ?

  • seabrook0888 🐀🐀🐀 🐀Deborah Sewer Rat 0888 (@seabrook0888) reported

    Received an undated letter from Optus yesterday advising me my information had been leaked in the cyberattack. WTAF @OptusSport I have not been a customer of yours since the NBN came through Sydney, why were you harbouring my personal information when I am not a customer you FW’s

  • cathypburke Cathy Burke (@cathypburke) reported

    @kimhonan I’m in NR too and Starlink has been incredible after years of terrible nbn

  • SC21012022 studiosoundguy (@SC21012022) reported

    @NBN_Australia So hear me out - wasn’t the point of the nbn to break the mould of the Telstra monopoly, and YOU are now doing the same thing, just much worse? Your MTM sucks, the public of Australia should bring this to justice - complete waste of tax payer $$ for what? Substandard internet!

  • Pablos_RoundUp 🐶 Pablo’s 🐕 ⚡️ Round-Up 🔋 🇦🇺 🇺🇦 (@Pablos_RoundUp) reported

    I changed to an new ISP through @NBN_Australia and since I changed some websites won’t load, my treadmill only works sometimes (wifi) and twitter works 10% of the time … I thought it was a DNS issue but it doesn’t appear to be. I have tried a new router, same issue. Any ideas?

  • TallyWhak3r RocketmanSentMeHere (@TallyWhak3r) reported

    @NBN_Australia Nbn is **** house and expensive