1. Home
  2. Companies
  3. NBN
  4. Cairns
NBN

NBN outages and service status in Cairns, Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at NBN

NBN is having issues since 06:00 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cairns, Queensland

The most recent NBN outage reports came from the following cities: Cairns.

CityProblem TypeReport Time
Cairns Internet 9 days ago
Cairns Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • jakemreid
    Jake Reid (@jakemreid) reported from Cairns, Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • therealslav84
    SLAV (@therealslav84) reported from Cairns, Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Cairns, Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz
    💧Le voyageur (@LeVoyageurOz) reported from Cairns, Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @ianclarkeAU @CovfefeDnUnder The NBN cannot do it now, but the optic fibres it uses can. Only the gear at either end changes. There is not a wireless system in existence that could carry the existing load of the NBN, let alone future needs. Talk to a network engineer, please.

  • titchashen
    Titch Ashen (@titchashen) reported

    @deniseshrivell fair point. In the rush for shiny new com tech the way we did it not always the best. NBN now means those of us with land lines cannot call 000 in a power blackout, or net outage. Before NBN we could. that dont make news much either,

  • AiCaterpillar
    Charlie (@AiCaterpillar) reported

    @AlboMP Running out of the trust now. Can you even just fix the internet? NBN outage for 3 weeks is a joke. New CGT rule is another joke

  • nicole_lazarou
    Nicole Lazarou🇦🇺🇮🇱✡️ (@nicole_lazarou) reported

    @QuentinDempster NBN sucks. Australia has third world internet. Starlink rocks. Loser.

  • CharmsYahoo
    💜𝕏 CharmsVic 𝕏 💜 (@CharmsYahoo) reported

    @scottjla @johannesmkx Uk hasn’t got as many isolated farms etc as Australia or US but I understand from friends there is similar higher speed internet access as Australia suffered with slow install of NBN and minimal systems Back in 2021/2 when Starlink was not providing many services in UK - govt removing authorisation would not have caused major outcry but the number of services today would cause huge outcry if authorisation were removed. Also mobile Starlink is very common now. The acceptance of authorisation is part of SPCX now and impact investors - technically I suspect uk govt can’t do anything other than order removal and whether the company has offices in uk will be relevant to service provision and funding for infringements Elon is VERY protective of children’s rights so expect him to express views on how this needs implementing. His stance against Starmer goes back to when he ed public prosecutor and didn’t protect children and girls against gangs.

  • ContactVVR
    The Solitary Reaper @YonSolitary is my old account (@ContactVVR) reported

    @Celicagirl6 @johncurtin @VodafoneAU Thank you 🙏 Hope you also got connectivity back. My nbn was working. I was thinking of cancelling it & sticking with VodaFail coz nbn is too expensive. Thank God i didnt cancel it. I would have been left with no way to even verify if the problem was with my phone or VodaFail

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

  • nathane10422899
    N8 (@nathane10422899) reported

    @NBN_Australia Your DM is a generic email with no actual solutions for our issue at The Valley Plaza Shopping Centre Half the tenants have no internet including centre management…what are you going to do to improve the business continuity for the shopping centre ?

  • ScarabOfficial
    Scarab (@ScarabOfficial) reported

    I woke up to find my Internet is down. I'm typing this via an unusably slow emergency backup mobile access function. I hope my fibre connectivity comes back up soon. The problem is with either my ISP(RSP), or the #NBN, more likely the former.

  • warranto_q92963
    Quo Warranto (@warranto_q92963) reported

    Getting there. First time EVER since the NBN was put in by Raj and his mate...i now have a green transfer light as opposed to orange. Of course no one gave a **** there was a problem on the day. I do have some patch cables without a cat rating, so there is that. Baby steps.