NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/24/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Brisbane, State of Queensland

    1 hour 45 minutes in the queue (so far) to get through to @VodafoneAU NBN support. *sigh*

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Brisbane, State of Queensland

    @AussieBecka @stufromoz I finally got through! Turns out it's an NBN issue. Technician booked for tomorrow morning!

  • NickJohnstone2 Nick Johnstone (@NickJohnstone2) reported from Melbourne, State of Victoria

    Hey @rohan_connolly , we had a NBN tech come to our home and he couldn’t workout how to open an unlocked sliding gate. I wasn’t hopeful of a fix after that. And it wasn’t! Pathetic

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.

  • BillPounder 🤖 Bill Pounder 🤖 🤖🤖🤖 (@BillPounder) reported from Sydney, State of New South Wales

    @ToomeyWright Your turn for an NBN outage.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    What gets me about the #NBN is they are totally unaccountable for any problems. Always the service provider. And if you get a Tech to call they are incompetent and do nothing. I will go to the node, and are never seen again. Well done LNP you have done well in screwing the place.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • JestaCat Paul M (@JestaCat) reported from Brisbane, State of Queensland

    @Netflixhelps @92_saif @NetflixANZ And ... Definitely NOT using a VPN or proxy, and have not changed any settings anywhere between NBN and couch since last night. Help!

  • gobergmoser Gabriel Bergmoser (@gobergmoser) reported from Melbourne, State of Victoria

    Top work from @VodafoneIN: postponing our NBN connection leaving our internet a crawl, not connecting on the rescheduled day (no explanation) and ensuring that their hold music is excruciating and populated with the same irritating messages to make you want to hang up. Brilliant.

  • 25MMCC ema (@25MMCC) reported from Brisbane, State of Queensland

    @MadFckingWitch We’re the country who believe the GFC never happened, that the ALP stimulus package was worthy of an austerity plan for the last decade and that the ALP NBN was a huge waste of money! Yep- saving lives and eliminating the CV is definitely a leftist ananda.