NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/18/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • evensteveens monty (@evensteveens) reported

    @Ballyurra And when you live in the bush and get NBN from a tower, you lose it when the power goes off! So keep your landline if you have bad mobile coverage! The rules say you can, if it comes from a tower! For emergencies!

  • directordoc Doctor Doc Dockington (@directordoc) reported

    @harrishfg @SwannyQLD - The current energy crisis (which is partially due to Putin's war) - $1 trillion debt - billions spent on zero subs - the NBN being FTTN instead of FTTH (copper lines = slower) - inaction on climate leading to greater floods/bushfires - supply issues Take your pick...

  • samuelsays11 Sam Walker (@samuelsays11) reported

    @michaelsnape I was back in Newcastle when it all was happening - and NBN played a 30th anniversary of the earthquake coverage. Nick Greiner and Bob Hawke were 'holidaying' at the time but flew back that day. 2019 was a bad summer - Morrison should have holidayed, a quick flight from home.

  • sippil lava gina (@sippil) reported

    @NickRossTech Is it true that if we had got NBN mark one Foxtel would have been in trouble?

  • Ancray Andy Craig (@Ancray) reported

    Vodafone 5g home internet through TPG absolutely shits all over Telstra and NBN. And the ease of signing up, speed of delivery, and easy set up is awesome. 6 weeks trying to get copper cables run from the house to the pit and bugger all customer service. Telstra and NBN a joke

  • Ballyurra Ray (@Ballyurra) reported

    Here's a little known fact. When Abbott and Turnbull decided to install an NBN network based on 19th century copper wire technology no one told them it wouldn't work when it rained. Guess what.. It rained.

  • webboy42 🐕 Paul 🦄 (@webboy42) reported

    I can’t remember a time before the NBN when my service was offline for more than 12 ******* hours when the power wasn’t out or a storm hadn’t come through. I think the wankers must have been off getting drunk at the pub yesterday afternoon when the issue came up.

  • spence_brad Brad Spence (@spence_brad) reported

    @GregFoyster Agreed, but they didn’t , and its a real problem but if we face like the NBN it’s doable and nation building. Big tasks

  • directordoc Doctor Doc Dockington (@directordoc) reported

    @Damo__T @SwannyQLD 2 different sides of the coin, the LNP is in it for themselves - they want to be in power but they don't want to do much when they get it. Labor is at least trying to tackle massive issues like the energy transition. Remember the NBN? Labor had a plan, the LNP botched it.

  • Gunsinaustralia Sensible Centrist 🌸 🇦🇺 (@Gunsinaustralia) reported

    @jarrodf_ @MarkDuffett @abc730 Building the required solar farms and transmission lines and tens of thousands of volatile big batteries will take longer. Just look at the NBN. It’s still being built. There’s no sense in delaying when the solution is obvious. 2/2