NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 12/30/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • rawzars Hiyo (@rawzars) reported

    @btckr Yep you'd all be getting your nbn through the same node out on the street. Freezing laptop would be a different issue, (only the webpage would hang) Can you access out of hours when most are shut down ? If you have same prob then it's your system It can be Too many users issue

  • EmmaGreenwall2 Emma Greenwall (@EmmaGreenwall2) reported

    @NBN_Australia @Pepti_ Providers get just as ****** at NBN Co as we consumers do. Your customer service is woeful, you repeatedly deny there are issues when there clearly are and you charge top dollar. It seems NBN Co very much operate under a #ScottyFromMarketing ethos…. 🤮🤬

  • Grundy8001 Grant McDonough (@Grundy8001) reported

    @NBN_Australia when will@services be restored to Burleigh Heads?? Two days in a row now we’ve had issues

  • thisistupic Fizza (@thisistupic) reported

    @zdaniel @margokingston1 Great solution now we need a reliable NBN..!

  • geocoldebella georgia col (@geocoldebella) reported

    did you know that nbn won’t look into a problem unless it drops out more than 5 times in 24 hours. this could just be my isp but having dealt directly with the nbn i absolutely believe it

  • Giragirl Bundus (@Giragirl) reported

    NBN is ******* useless and telstra are bastards that have closed a job that we've been complaining about for years wanting them to fix it. The wiring needs to be replaced but nooo they use more tape to hold it together even though it barely functions

  • bozwhite Boz (@bozwhite) reported

    @RunThemMemes It could be worse purchase the game then hit download and NBN goes down

  • AussiePlumbob AussiePlumbob (@AussiePlumbob) reported

    @Telstra can you please confirm costs to keep email addresses after moving NBN service away from you? Thank you!

  • manpageman Pfee Pfizer Pfo Pfum (@manpageman) reported

    @paulwallbank @BirminghamAg @ScottRhodie The "left" is definitely lefter than the Dems. I would put the ALP in the centre, with forays into centre right and centre left on a small number of issues. I can't imagine NDIS or NBN getting up in the US.

  • btckr Barry Tucker (@btckr) reported

    I have to start computer in main cafe area, then repair to back office (away from patrons). Other local signals gradually come to life & cafe's signal strength drops off; computer can lock up if signal too weak. Is this due to overloading our fab NBN?