NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/10/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • telemeister Brett White (@telemeister) reported

    @Telstra - no joy whatsoever talking to your NBN tech support - they repeat test I've been doing for ages and then said I must have a device with a network cable attached......do any devices still have those? None of mine do, so not much I can do it seems - other than TIO

  • D4RKM4773R Sorry in Advance, Okies (@D4RKM4773R) reported

    @Telstra Yep another full day of no internet while waiting a tech looks at the pit as that is where the fault is every damn time and to be clear this is not your issue @NBN_Australia are just a cheap and lazy managed company they would prefer to point the finger instead of spending money!

  • MickLMZR y'all doomed (@MickLMZR) reported

    Another NBN tech that's a no show! Now approaching 3 weeks without internet **** T*lstra

  • _crazydude619_ Trevor (@_crazydude619_) reported

    @LeftyScumbag @WardenAJames @MildCuthbert Cost isn't the issue, the issue is time, the infrastructure has to be re done for the entire nation, that takes time. You can't pay for the infrastructure to be done quicker, it's like the nbn, and that was rushed and ended up being far longer and more expensive then it said

  • LeftyScumbag kynes69 (@LeftyScumbag) reported

    @_crazydude619_ @WardenAJames @MildCuthbert No, but the point is infrastructure can be built rapidly. The problem with the NBN is that the Coalition saw it as something they could cut so they could give their rich mates tax cuts.

  • BrotherDavid16 David Black 🌏 (@BrotherDavid16) reported

    @MichaelWestBiz @7 /5 We will repeal the Mining Tax. We will create a one-stop shop for environmental approvals. We will privatize Medibank. We will trim the public service and we will stop throwing good money after bad on the NBN. So, ladies and gentlemen, that is a big fat ‘yes' to many of the 75

  • LiftYourGameTV LiftYourGame 💪 (@LiftYourGameTV) reported

    @WhippaTV @Aussie_BB Now I have slight bitrate issues but it just drops out rather than having bitrate issues. The other night it was os bad I had 4 dropouts before the NBN connection died. Telstra included. Which showed me it was def an NBN issue NOT a router issue. Hence the frustration.

  • Kynes99 Poe Dameron (@Kynes99) reported

    @TomRU12 @caesarsballs @grugstan Tom, you're arguing with a numpty who believes the NBN and the NDIS are both terrible ideas due to how Labor implemented/ rolled them out. He'd rather keep whingeing about Labor than look at all at what the LNP Govt has done to both since 2013.

  • urban_reverie Urban Reverie (@urban_reverie) reported

    I then get an email from the ISP. My NBN connection cannot proceed ... because there is already a service connected to the apartment. Even though the flat is completely empty.

  • spicey_Karlzz Karlzzz (@spicey_Karlzz) reported

    @vichygirl @Alinsyd Let’s not forget the NBN **** up 😳