NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/21/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • KristyanaF Kristyana Finch (@KristyanaF) reported

    Vaccines ,where the bloody hell are they? #Scottyfromannouncements is only able to talk the talk never walk the walk, where's the banking reforms, bushfire assistance, aged care reform, NDIS and home care support, the fit for purpose NBN, emissions reduction, one could go on.

  • Salsnifer Stephanie Linn (@Salsnifer) reported

    Had enough of @Telstra. NBN goes down, Foxtel goes down, 2 days off work 2 different techs later and not fixedTelstra box has faulty connections causing fire hazard and can’t get anyone to call me. Gold member support keep asking me which lights are on the modem!

  • Melonious_Petty I wake up petty (@Melonious_Petty) reported

    Now I find out that the NBN has decided **** it for the next few months they aren’t doing installations. I do not understand how the internet here is so damn trash. It’s 2021 come on now

  • Ozziebon Edna Hemming (@Ozziebon) reported

    @andy_penn Hey Telstra why have you stuffed up our internet coverage in and around the Northeast areas. You have been stuffing around with the nbn line for weeks now. Now nothing works people are having so much trouble all around the district. it was working OK now you have stuffed it.

  • DavidGulli David Gulli (@DavidGulli) reported

    @Shleeable @NBN_Australia Solution: get a lower res TV!

  • Blenux_ Blenux (@Blenux_) reported

    @Mad_As_Mel @NBN_Australia @TurnbullMalcolm Yeah and they went with this half fibre/half copper crap to save some $$$ which ended up costing them more anyways, if they just did full fibre for everyone at the start, wouldn't be in the current state now...

  • KristyanaF Kristyana Finch (@KristyanaF) reported

    @AlboMP #Scottyfromannouncements is only able to talk the talk never walk the walk, where's the banking reforms, bushfire assistance, aged care reform, NDIS and home care support, the fit for purpose NBN, emissions reduction plan, energy plan, one could go on.

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Thangool, State of Queensland

    Imagine as a company sending a technician to a private house NBN install then when it’s time to give us the internet, they decide to give it to the school next door then cancel it without contact. ******* hopeless. Only 3 things on my street. House, school, small airport. Idiots.

  • niccoplaysgames Nicco Plays Games (@niccoplaysgames) reported

    @Shleeable @NBN_Australia What service are you streaming Empire Records through?

  • camgould Cam (@camgould) reported

    @NBN_Australia Hi Alicia. We’re new customers, 1 week in with no connection. We’re being told we need an nbn technician to attend, but the booking system is down and no indication of when it will be up again.