NBN

NBN Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 03/15/2026 23:20

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @andreavb1985 Hi, sadly there is still no update from NBN about the outage. We'll be sure to send you a message once new information about the works they're doing is available. -Mel

  • VodafoneAU Vodafone Australia (@VodafoneAU) reported

    @billymckay123 Hey Mick, we're here to help. Are you having issues with your mobile data? Or your Vodafone nbn home internet?

  • PunishedDilbert pünïshëd dÏlbërt (@PunishedDilbert) reported

    it's extremely funny to me that nbn co spent years building out an fttn network just to immediately re do it just like everyone said they would.

  • _mtau Matt (@_mtau) reported

    @iTnews_au This is such bullshit on NBN’s part - congestion points to a weakness in the network, it’s not the fault of the users. The solution is increase capacity, not throttle or punish users.

  • simonmcbride simonmcbride (@simonmcbride) reported

    “An unplanned incident is affecting the NBN network” at my home. There is much wailing & gnashing of teeth from The Teenagers.

  • pony_node Node Pony (@pony_node) reported

    @VodafoneAU Well @VodafoneAU I rang the number. The person said because I have 4 mobile numbers that is too many services and signing up for the NBN makes it a 5th service. So I can't get connected. I HAVE THIS SETUP WITH MY CURRENT PROVIDER, NO ISSUES. Why are you making this so hard?

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @mikebethune @V_garpend @Scottludlam Except when it came time for broadband reform and ALP tried to use $5B incentive investment for telstra to structurally separate and build the NBN, but Telstra wouldn't play ball. NZ telecom did play and now have a profitable network that continues to improve

  • AndrewHeslop Andrew Heslop (@AndrewHeslop) reported

    Anyone in #Coburg having trouble with @TPG_Telecom #FTTC broadband today? Elderly pensioner on Hudson Street has lost access, NCD and modem both reset as per help desk advice but still no connection 🙄🤔🙄 #NBN

  • beccarala Tracking the Australian Right Wing (@beccarala) reported

    @AvaniDias @naveenjrazik Australia doesn't really do IT- having the clapped out NBN Murdoch decided we had to have doesn't help 🤬

  • pony_node Node Pony (@pony_node) reported

    @VodafoneAU It makes absolutely zero sense. Do you want me as an NBN customer or not? What sort of business runs like this?