NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 12/17/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • 72pac Paul C (@72pac) reported

    @PaulFletcherMP before you can connect premises you need to build the entire NBN enterprise and network backbone. And you are claiming credit for a half-arsed implementation using obsolete technologies that it being replaced at great expense as we speak. Because you did it wrong the first time!

  • PaulFletcherMP Paul Fletcher (@PaulFletcherMP) reported

    @AlboMP alternatively you could order an enterprise Ethernet service of up to 1 Gbps to your electorate office because, following our $4.5bn @NBN_Australia upgrade announced last year, you are located in one of the 295 Business Fibre Zones around the country... 4/5

  • Noisynanawarat1 Noisynana@waratah (@Noisynanawarat1) reported

    @noplaceforsheep @gruntat How right you are @noplaceforsheep 😫😫😫. Wireless NBN , where I live is utter crap, especially at night. Perhaps if we didn‘t have to pay full price for occasional connection it might not be so infuriating . Go away with your rubbish,Fletcher

  • justloo30794050 justlooking (@justloo30794050) reported

    @PaulFletcherMP NBN - Notoriously Bad Net

  • melananighthawk Melana Nighthawk (@melananighthawk) reported

    @PaulFletcherMP "Every house will be connected by 2019" - still not delivered. Cost of the inferior NBN that LNP implemented has been 3 times what the LNP claimed it would be. Speeds inferior to most of the developed world - and Covid has demonstrated why that mattered. LNP's NBN is $$$ crap.

  • whatevaGeoffrey Geoff (@whatevaGeoffrey) reported

    @PaulFletcherMP You delivered home-brand NBN at name-brand prices. You gutted what could have been world-leading connectivity for a lower quality “solution” that continues ti fail and frustrate us. You guys are nothing but liars and grifters with your hands in each other’s pockets! Do better!

  • ChristophFerdi1 Christoph Ferdinand 🐀 (@ChristophFerdi1) reported

    Country SA. I had the NBN but got rid of it as it was slow and unreliable due to the pair gain system copper network. I use a local wireless broadband service. Rupert milked his stranded asset and the LNP stayed in power.

  • cyclicbikes Evan Wilson (@cyclicbikes) reported

    @GrogsGamut We had an NBN installation TODAY for **** sake. In Moonee FNK Ponds. It's the earliest we could get and it's only fkn HFC rubbish. The Modem still hasn't turned up so we can't even fkn use it. @PaulFletcherMP you hopeless prick.

  • DrowningShark DingoBob (@DrowningShark) reported

    @PaulFletcherMP The LNP NBN sucks

  • DaleFisher9 Dale C Fisher (@DaleFisher9) reported

    Family been inundated this afternoon by Craig Kelly & PUP on our phones ...can't respond to tell them to bugger off & stop annoying us. Just as bad as the NBN calls advising our internet will be disconnectrd grrrrrr...