NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 12/20/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • occams_razor_ Grant (@occams_razor_) reported

    @iiNet requesting assistance - we’ve had an disconnects from NBN since early this morning and now it finally reconnected its ridiculously slow approx 2mbps down for past hour. We have new hardware and a clean connection that is normally 80mbps down and high 30’s up.

  • headkittens Phohohoebe (@headkittens) reported

    It's @TurnbullMalcolm's fault my bad HFC NBN's getting in the way of flirting with other cute trans women 😠

  • decryption decryption (@decryption) reported

    @Richard59530421 @danilic I seriously doubt the ALP will do much to fix the NBN - first they actually have to get elected, then they’ll have to spend more money polishing the ****. Get Starlink or LTE/5G now and enjoy 21st century internet sooner rather than later.

  • needforsuv Curtis Ling (@needforsuv) reported

    @NBN_Australia All this because U introduced 100/20 and now almost everyone's charging end users the same 4 100/20 as they had for 100/40 be4 stupid 100/20 was introduced. #NBNFail WS prices hasn't increased for 100/40, but ISP's r charging more 4 same or same 4 less! #NOTokay

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    @DodoAustralia Eric has fixed our internet for now, however all of the @NBN_Australia services on our street are going to fail because the cable joins are all corroded. Hopefully Eric relayed this back to NBN so they can come out and re-splice all of the cable pairs in our pit.

  • CarcassOfChrist Carcass of Christ (@CarcassOfChrist) reported

    @NBN_Australia It took a good 15-20 minutes after the outage begun before it appeared on your network status page. My provide doesn't operate a 24/7 helpdesk. Build a more reliable network next time.

  • Jamie83851121 Jamie (@Jamie83851121) reported

    @apetrusk @DonnMyra That gets missed on a lot. Worked in NBN & came to work one night with one baby in nursery & not out for feeds like rest. Mom died during c-section from DIC. Dr didn’t know. It’s a clotting problem. So sad😢.

  • iampoopsmcgee1 Ricky Squatpump esq. (@iampoopsmcgee1) reported

    @artfulbunny I’m on 50MBPS NBN it’s not that it’s the update app. Piece of crap. Apple and Windows don’t talk nicely. I don’t even plug my iPhone into this PC. It sits under my workbench and runs my 3D printer.

  • PrintDiva2 PrintDiva (@PrintDiva2) reported

    @Telstra Sorry not edit but wait until nbn finds another short term solution. In August nbn replaced all their lines outside our workplace but it is still poor service and now none

  • sacharules Sacha Fernandez (@sacharules) reported from Sydney, State of New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom