NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/14/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • katherine1er Katherine (@katherine1er) reported

    i have a nbn connected to a wifi modem. The internet doesnt reach my room. we have a router. The router internet port can't connect to the modem internet port because its in use with the nbn internet port. How ******** do i get the router to work? (TP-Link Archer C50) HELP!!!!

  • MrOonoonba Marilynne Richardson - je suis Sewer Rat 🐀🇺🇦 (@MrOonoonba) reported

    @FionaKatauskas Well that’s one way to stop it. It didn’t help when the NBN had an unplanned outage yesterday evening. So nothing on but FTA with #mournporn I’ve taken refuge in an actual book.

  • derekmcm63 Derek McMillan (@derekmcm63) reported

    Would be nice to watch something-either Royal or not. Except NBN down. Again. Talk about planned obsolescence. Out of date before the roll out. FFS

  • BJE_23 Ben (@BJE_23) reported

    6h 7m on to @Optus since Thursday trying to relocate NBN, to somehow be in a position where I’m now getting 12/1 on FTTP, whereas I was getting 100/40 on FTTC. One of, if not the worst customer service experiences I’ve ever had. This needs sorting!

  • jeremybrown86 Jez (@jeremybrown86) reported

    Is a stable high speed home NBN service with decent uploads really that much to ask for?

  • HeyitsAnto1 HeyitsAnto! (@HeyitsAnto1) reported

    @Miss__Squeaks All depends on your location and the type of NBN you have access to. If its an option, Telstras 5G home internet is fantastic (I use it myself to stream, play FF14 without issue

  • PolipediaAu Polipedia.com.au (@PolipediaAu) reported

    Other possible explanations: 4. Everyone in the Libs has covid and they can't sit up and type in their details? 5. Everyone in the Libs has terrible NBN and can't get online? 6. They accidentally fed their pet mogwais after midnight.

  • anupam3684 ♏️@DⓂ️@⚔_♈️2️⃣ (@anupam3684) reported

    @NBN_Australia @NBN_Australia 12th day and still no updates and progress. Is it really so difficult to rectify ntd miss-match / data integrity issue that nobody has even a resolution date. And I am in touch with my provider and they don’t even have any new progress/update since last mid week.

  • booticca_ mad mx: beyond genderdome💛💜🖤 (@booticca_) reported

    My super's "socially conscious" option invests in Telstra and the NBN, CSL (used to be a publicly owned company), medibank, probably hundreds of other companies. It invests in Amazon for ****'s sake.

  • trevoryoung Trevor Young (@trevoryoung) reported

    This is a regular occurrence these days: "NBN has let us know that they are doing emergency network maintenance between Tue 20th September 2022 13:20 AEST and Tue 20th September 2022 18:00 AEST, for 180 min." Not sure 'maintenance' qualifies as an 'emergency'?