NBN Outage Report in Cairns, Queensland
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Cairns, Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (73%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
-
💧Le voyageur (@LeVoyageurOz) reported from Cairns, QueenslandAnd right on cue my NBN goes down. That should be a huge election issue. #QandA
-
Moods Moody (@MoodsMoody) reported from Cairns, QueenslandWorst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
-
SLAV (@therealslav84) reported from Cairns, Queensland@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
-
Granville #AussieResister (@Granville4879) reported from Cairns, Queensland@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
-
Granville#AussieResister (@Granville4879) reported from Cairns, Queensland@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
-
Daniel Rose (@dgr_dgr) reported from Cairns, Queensland@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
-
Granville#AussieResister (@Granville4879) reported from Cairns, Queensland@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
-
Kate Cunningham (@KateHamilton88) reported from Cairns, QueenslandLet me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
🌿 p o i s o n 🦈 i v y 🌿💉💉 (@AvaIvyEve) reportedHey @Aussie_BB is there an outage in Abbotsford 3067? nbn wasn't working, tried to kick the connection and the NBN box is showing the right lights but Google Nest won't connect?
-
Fazi ☁️ (@Fazikins) reported@alonelybluebox @NBN_Australia Probably ******* around for another year or so then think about doing it again i wouldnt be as mad if i wasnt the only on in my estate to not have NBN connected
-
Sheeds (@Sheeds_au) reportedWell that's a rarity - had an #NBN #FTTH / #FTTP service dropout for almost 45 min. @Optus Chat Technical support confirmed the NBN backend dropped out at 7:28pm and ruled out anything at a user/home level root cause.
-
Lisa B (@LisaB_29) reportedWe got a deal from our ISP for at least 200Mbps and I’m fairly sure my gamer kid will never emerge from his room again. Before we got NBN, we’d get at the most 5Mbps on broadband.
-
Ancient IT Geek 2x Vaxed. It’s Time 4 Labor (@warwickpauld) reported@ScottMorrisonMP’s climate change plan is Technology not@ Taxes. #auspol Seeing how badly he has done delivering Technology, NBN, Censusfail, COVIDSafe app, My health, the vaccine certificate Centrelink Fail. He might be better off trying taxes. #auspol
-
Darren Davidson (@DarrenBoot66) reported@TurnbullMalcolm @abcnews Seriously you Sour old Fool go away AUSTRALIA has spoken and given you the *** cant you Rememeber NBN Fail, Subs FAIL Your Pirme Ministership FAIL Take note and go away
-
Mara Morrison (@maraluvsbooks) reported@NBN_Australia @NBN_Australia do something about the ongoing issues with nbn in Waterfall! 6 weeks down in Feb/March & 3 still counting now! #waterfallnbnfail we can't even talk to a real PERSON about this because only the ISP are account holders not individuals
-
David J Harley (@David_J_Harley) reported@IanHartley_ Have been having NBN problems all day & thought it was that again but it was just Twitter.
-
Ancient IT Geek 2x Vaxed. It’s Time 4 Labor (@warwickpauld) reportedJust consider when @ScottMorrisonMP says “technology not taxes” his track record on technology Failed NBN Census fail Centrelink fail My Health fail Covidsafe fail Vaccine certificate fail #auspol maybe he should stick with taxes!!
-
Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported@NBN_Australia what your documentation does not tell me is, if another NBN node that I am not on fails then why does that pull down the node I am on. Yes we had a blackout on the other side of town that took down my connection once. Why does the failure of one node