NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 02/25/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • maystation4 Steve May (@maystation4) reported

    @iiNet I’d love to. But now I get to spend my SECOND Thursday night in a row talking to you guys after nbn gave us a new box today and STILL it’s dropped out 3 times already. Time for this ultra loyal customer to change providers.

  • SoliAlpert (((Soli Alpert 🌹))) (@SoliAlpert) reported

    Deleted a tweet about NBN and SBN. I am disappointed they turned down a presentation on TOPA, but I'm told there are other factors at play.

  • matthieub Matt Bateman (@matthieub) reported

    @Optus Hey Sarah, I have ongoing issues with hotspotting (and my home NBN connection currently down - not an Optus fault), and logged in this a.m on the app to ask for support. After a 51 minute delay, one of your team took 20+ mi s to verify that I have enough data so still waiting 🙁

  • maystation4 Steve May (@maystation4) reported

    @iiNet I’d love to. But now I get to spend my SECOND Friday night in a row talking to you guys after nbn gave us a née box today and STILL it’s dropped out 3 times already. Time for this ultra loyal customer to change providers.

  • jimsheedy3 jim sheedy (@jimsheedy3) reported

    @NBN_Australia The appointment wasn’t missed. I was at home the whole time. Your technician didn’t show up and falsified documents to say he did and actually did work and fix the problem which is clearly fraud.

  • Dunnymeister Dunnymeister (@Dunnymeister) reported

    I’ve had two automated messages from NBN asking me to confirm if I’ll be home for my appointment tomorrow and I just received a rude non-automated one asking if I’ll be home *I’m* not the one who has been cancelling these appointments y’know?

  • amellzinq 𝒓𝒉𝒊 💚🏹 (@amellzinq) reported

    @Telstra I see you’re online, stop ignoring me and fix your damn **** because i’ve done everything else to try and fix this thing, including getting one of your brilliant NBN people out here to fix it, but nope, guess what? STILL GOT A RED OPTICAL LIGHT. FUN.

  • HallieR00922152 Hal Rose (@HallieR00922152) reported

    @NBN_Australia my 1st issue is telstra paying slave wages and getting billions to fix nbn and probably jobkeeper as well. Secondly it is 3rd world country and goes out all the time especially after midnight. Thirdly it should be socialised and nearly free as now a necessity of modern life.

  • TheOtherDibbler TheOtherDibbler (@TheOtherDibbler) reported

    @Telstra If I can possibly get my connection speed increased back to a useable level while waiting for the NBN to switch back to the fixed network that would be several levels of excellent b/c I've been hotspotting off my phone and it's eating up all my data.

  • gav_clayton Gavin Clayton (@gav_clayton) reported

    @HereBeMike We were in a blackspot for years with sub-3Mbps DSL. When NBN rolled out, they extended HFC network to this area and we ended up on a small footprint of about 3k residences, so minimal contention and run close to 1000/50 all times of day. We'll take it. :)