NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (10%)
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Total Blackout (10%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Jake Reid
(@jakemreid) reported
from
Cairns, State of Queensland
@LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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jucres
(@jucres) reported
@optus are y aware of any issues with NBN on 3199? Router unable to get IP from dhcp. Rebooted modem no luck, all lights are Ok
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mandy roberts
(@mandroberts) reported
@NBN_Australia This has not resolved anything. #Aussiebroadband ? We still have now had 5 days of on and off again internet service. WHAT IS GOING ON?? Is it infrastructure? Just tell us please!!
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
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Lukso DNY
(@zLukso) reported
@BlancheyTV @NBN_Australia fix your ****
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jen
(@jentaiisart) reported
Truly I have never experienced as bad customer service and plain incompetence as I have with @BelongAU and @NBN_Australia. Honestly incomprehensibly bad. We have had NBN internet through Belong for 2 years and then one day they just turn it off through no fault of our own.
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nbn™ Australia
(@NBN_Australia) reported
@Borgus17 rectify speed issues or advise your nbn connection has been ‘hacked’ or is not secure. Unless you have spoken specifically to your service provider recently regarding any speed or performance-related issues you shouldn't be receiving these calls. 2/3
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Brandon Field
(@Field_1995) reported
@Optus @NBN_Australia why is my internet not working? There are no outages listed on the website anywhere!
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Optus
(@Optus) reported
@radiusfn Sorry to hear about your internet speed issue. Can you please send us a direct message to confirm which internet service is this in regards to, I mean 4G home internet, 5G home internet or NBN home internet? Kartik
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Vanessa Smith
(@normal_ness) reported
@zoeyherself @NBN_Australia @TPG_Telecom I hate third party crap where they all blame each other and pass the cost to the customer.
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Gareth Davies
(@garethdavies110) reported
@GrogsGamut Does not surprise me..another thing Turnbull ****** up. His main **** up being the NBN