NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 03/05/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • iiNet iiNet (@iiNet) reported

    @MrWigglyAU I would recommend confirming with our team what type of NBN service is available at the property. If it is just NBN Wireless, however, then we will be unable to change that, and you would need to speak to NBN directly - Chris

  • cressyslider Yort (@cressyslider) reported

    @Rebus0906 We're lucky? Enough to have satellite NBN and a decent 4g phone service. Even when the phone tower drops out due to local power outage, we can run a geni for the satellite.

  • reverendgrebo Reverend Grebo (@reverendgrebo) reported

    @NBN_Australia I just got another call and the line was so bad and muffled i could barely hear the person

  • zerogeewhiz Peter Anderson (@zerogeewhiz) reported

    Stupid question: when you change NBN providers do you really have to cancel the old one? I thought it was automatic

  • IAmMisterSuave Mr. Suave 🇵🇭 🇦🇺 (@IAmMisterSuave) reported

    @skunk_cheeky Don’t get me started in our stupid NBN

  • Whalesdolphins2 Whalesdolphins (@Whalesdolphins2) reported

    @GraceH44 Thank you. Problem was that I was called by NBN tech. They sounded so true, about hackers from China and so on! Made me put 2 apps on. I fell for it, but my husband would have done, as well! It's the first time I fell for it, which angers me!

  • simonmcbride simonmcbride (@simonmcbride) reported

    “An unplanned incident is affecting the NBN network” at my home. There is much wailing & gnashing of teeth from The Teenagers.

  • Angrybudgie Angry Budgie (@Angrybudgie) reported

    CAN NOT WORK ONLINE AT ALL. THIS NbN SUCKS BIGTIME. NO-RICH & NON-CITY CAN GO FK THEMSELVES APPARENTLY. 😡🤬🤬🤬🤬🤬

  • s6obun Kei 🍥 (@s6obun) reported

    @wtfcoups @bunhyuka IM ALWAYS ON DATA ON MY PHONE cus the nbn thingo is bullshit n slow asf

  • triefus Lean Too (@triefus) reported

    There’s an NBN outage in Sydney today- TPG have not called back so bugger