NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/26/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • simonislawson Simon Lawson (@simonislawson) reported

    Day 10 of no TV. Man came to install NBN today. Apparently there is a problem and a trench must be dug, but not today. The life of no TV continues, now indefinitely.

  • LorenaAuxilia Lady Aux (@LorenaAuxilia) reported

    Oh thank you NBN co. 6pm to 11pm is the PERFECT time for maintenance. No internet all week each evening. Even worse the Christmas crap on tv is the only thing to watch.

  • simondotau Simon Wright (@simondotau) reported

    @NBN_Australia @johnathanpiss Please don’t contribute if you’re going to be so woefully ignorant. Two bars of wifi on an iPhone is still a reasonable signal which would not be a bottleneck for most consumer internet connections. Do your job and stop deflecting.

  • iamdarrylmiles Darryl Miles (@iamdarrylmiles) reported

    @Optus I’m with @iiNet and NBN has an outage on their web site for our street.

  • dontaskitsreal You’re not kidding?! (@dontaskitsreal) reported

    @SquigglyRick Have you got the Telstra Smart modem that connects to 4G when NBN is down? I had dial up speeds w Telstra during peak times. Turns out my modem was old. If you don’t have it push for it or leave.

  • barmat1725 mat bar 79 (@barmat1725) reported

    @Telstra Her landline service is on NBN and she has not reported fault on her landline. NBN was put on 17 Dec. All she needs is a 16 digit Telstra code to unlock her phone. That's all she is requesting for.

  • sifferz Sifferz (@sifferz) reported

    @GrandpappyCrow Leeks + a Gang Sign + hq access synergy stuff would bully the hell out of corps for scoring, especially when the NBN server spam decks were super meta. It was never exactly the *best*, but it was real mean when it fired off and pretty consistent

  • fullontennis tennisblog (@fullontennis) reported

    @Optus when will outage of NBN in 3188 be fixed? Been out since 10am this morning.

  • Imknowwhere RangaSwarmiGaru (@Imknowwhere) reported

    @NBN_Australia so a truck has ripped down the NBN cable to the house .i can’t find a number to call to report the damage and outage .pls advise

  • Imknowwhere RangaSwarmiGaru (@Imknowwhere) reported

    @Optus I want to report a significant service disruption and NBN said u have to log a report on my behalf please contact me ASAP for details