1. Home
  2. Companies
  3. NBN
  4. Cairns
NBN

NBN outages and service status in Cairns, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Cairns, Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz
    💧Le voyageur (@LeVoyageurOz) reported from Cairns, Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • jakemreid
    Jake Reid (@jakemreid) reported from Cairns, Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • therealslav84
    SLAV (@therealslav84) reported from Cairns, Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • sidd_asif
    Asif (@sidd_asif) reported

    @NBN_Australia can you at least let us know when the service will be back on? #nbn

  • section92_
    Constitutional Freedom🇦🇺 (@section92_) reported

    @Peter217945 That's true, last year I got many like that last year, even appearing exactly like my mobile number exact the last digit different. Many to be claiming my NBN was down when I said who is my provider they replied Telstra which it clearly wasn't.

  • lucychip
    Lucy Jones (@lucychip) reported

    New house is in a black spot. No phone reception, no 4G. #Telstra think it's ok to repeatedly cancel NBN connection appointment, leaving us with no telecommunications whatsoever for nearly 2 weeks. Longer if they cancel again.

  • kdwagz
    Limp Chriskit (@kdwagz) reported

    @NBN_Australia IV been told delays numerous times and all @TPG_Telecom say is, we will contact you when orders are being taken again. You can understand why I have 0 faith in that date or what NBN or tpg say. And if you call the #tio then it's a complaint against them and not the nbn

  • AnthonyJohnMas2
    Tony Masterson (@AnthonyJohnMas2) reported

    Is anyone else in the regions having difficulty with NBN responding to connectivity problems? Telstra seem to be doing their best to resolve the issue, but the NBN have now canceled a third tech visit to my premises? Are NBN staff still on strike?

  • befff_ab
    Befff (@befff_ab) reported

    Friday we had an NBN outage and tomorrow we have been given a 10 hour window for an electricity outage. Don't these people know we're in lockdown?

  • AnthonyBorton
    Anthony Borton 🏡 (@AnthonyBorton) reported

    After waiting a month for the NBN technician to come tomorrow (confirmed booking), we're told they have cancelled the booking (no reason given) and the next appointment is a month away. NBN CO is just broken. #NBN #NBNFail

  • amandamary94
    amanda cook (@amandamary94) reported

    @NBN_Australia I’ve contacted my provider several times and they keep deferring to you and still no attempt to restore our internet connection has been made. A month later still no internet. Lines are clear. Fix it please.

  • sydneyguy
    sydneyguy (@sydneyguy) reported from Sydney, New South Wales

    @smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

  • sqhism
    Sqhism (@sqhism) reported

    @smh @zoesam93 What a load of horse manure. The ACMA should be suing the NBN for not providing Australia as a whole a usable service.