NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/16/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • alexwantscoffee Alex (@alexwantscoffee) reported

    They really shouldn't use the NBN for Question Time, the quality is terrible #qt #auspol

  • KaliDesuAU Kali Desu (@KaliDesuAU) reported

    @MichaelACT123 The government has never been good at any roll out, look at the NBN. Starlink is laughing at them.

  • Dougalw21 Dougal Wilson (@Dougalw21) reported

    Why is the data connection between The Lodge and Parliament House so crap? It's less than 1km. Has Scomo ordered the techo's to give him a system failure option if he doesn't like the question or did Malcolm forget to get NBN connected#qt

  • Its_Me_Mel_ Mel (@Its_Me_Mel_) reported

    @MakeBirdiePutt Keep on top of the NBN guys. Ive had a bad experience with them. Saying they turned up but didn't. Or saying they tried calling but didn't.

  • LilPawsArt Lil ♡ Commissions open! (@LilPawsArt) reported

    @Telstra fix your ****. I have been waiting 2 weeks for an nbn connection date and all I keep getting told is that there's no appointment, wait 48hrs and use 4g backup mode till then. I've waited 48 hours, 336 hours to be exact. 4g backup mode ******* sucks

  • Optus Optus (@Optus) reported

    @adaizli11 Hey Ahmad, I can confirm that NBN has reported an unplanned outage at GREENACRE, NSW, 2190 (ref: 23880401). As a result, you may experience a partial or total loss of connectivity. NBN is working on restoring your service ASAP (1/2) - Ness

  • Chewie65354432 Chewie Killmouski 🇦🇺😺🐈🐱 (@Chewie65354432) reported

    @BeachGirlJan We got rid of the land-line years ago. Got Foxtel and Neighborhood Cable. We are with Optus because of multiple fights with Telstra. Won't consider NBN, it's too slow.

  • ERN_Malleyscrub A Book of Dust (@ERN_Malleyscrub) reported

    @danilic @NBN_Australia NBN does great Customer Platitudes ! As if your provider is the problem.

  • Joshx Wrists (@Joshx) reported

    damn got a call saying my internet connection is being disconnected! because nbns available in my area, its almost liek I already have nbn!? Best part about it, it's a "telstra technician" but I've never been with telstra before... damn! these guys r smart

  • SapientiaQ Sapientia Quod Nunquam Non Paratus (@SapientiaQ) reported

    @abcnews Australian NBN was nerfed by LNP. Some fibre infrastructure is being given the gigabit upgrade currently, but very delayed. @elonmusk and @SpaceX have a good solution with their Starlink program coming online. Healthy competition for NBN.