NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (5%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Jake Reid (@jakemreid) reported from Cairns, State of Queensland
@LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡
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SLAV (@therealslav84) reported from Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
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Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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steve (@steve0445715103) reported
@akafaceUS NBN, never ends.
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Ben Mallie (@mallie_ben) reported
No NBN in Gungahlin Region, says no NBN outages, fix it @Telstra 🤬
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Paige Renee (@THEogPRD) reported
@Telstra already have had Telstra out to fix the nbn and now the internet drops out every odd hour how is this possible you just came out less than two weeks ago
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Tall Nupinks (@TallNupinks) reported
I think there’s really only two options.. at the ISP/NBN level, or it’s implemented by the company, I.e. Google. If it’s the former, that’s bad news, because the scope creep will be really easy for them to change. However, a VPN will bypass your ISP’s servers, so they won’t know what you’re doing. Starlink could also potentially bypass it. If it’s by individual company, a VPN will get around it, however, there’s the issue of whether they have your address or region on file. Your Google account usually has that. X doesn’t.
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henry t (@h3nry70r0) reported
@NBN_Australia We have had an NBN outage for over 20hours now at Fig Tree Pocket, Queensland! What is going on? And how come no updates or information provided? Service provider @tpgaustralia contacted multiple times with no info or updates at all - please assist
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Rossko (@RosskoEdwards) reported
@optus_help my NBN is down since last night. Woke up this morning and still out.
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Bobby Von Kooglesack (@Chris62452212) reported
@ElevateWithAZ @kirawontmiss Nardwuar never revealed his name.... he just hinted to Chris Fehn the fact that he knew he was in a NBN tribute band.
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Max-El (@_UncleMax) reported
@2140btc @grok @kirawontmiss The one guy was formerly in a band inspired by NBN and saw that Nardwuar was pretty much saying “MF, I know who you are,” so he got ******** outta there ASAP.
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Leaping (@charger220) reported
@NBN_Australia How do you contact NBN when you have been without service for 24 Hours. Service provider can not do anything. No advice when it will be back on. Try calling. They phone maze is the best piece of avoid any contact with your customers I have ever come across.
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henry t (@h3nry70r0) reported
What the hell is going on @tpgaustralia @TPG_Telecom every Friday evening without fail i have connectivity issues with your #NBN service! Just a complete and utter failure