NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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KM
(@KiloOscarZulu) reported
@MyRepublicAU My NBN has been out for more than 24 hours. Your website says everything is fine, where as NBN website says there is a n outage. Do you have a number that I can call?
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Mike Howells
(@mikeoid) reported
@telstra why haven’t you put up temporary microcells in Banksia Beach QLD during the extended Velocity/NBN outage? Zero customer communication, shockingly bad customer focus. You need to learn to not f*k the customer.
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🐀Sally 💉💉💉 Prole sewer 🐀DON'T DM ME!
(@186baaa97958443) reported
@GandWalter I hear you! We just disconnected our nbn as the line from our house to the pit is damaged, Telstra and NBN have been very reluctant to fix it. I am in credit and now we have gone to the ombudsman as Telstra are reluctant to pay it back to me!
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Tracey Coulton
(@TraceyCoulton) reported
@GandWalter @robynbryant33 I feel your pain. Telstra hopeless service - no nbn for 2 months at my house cause they can’t work out how to fix it
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Aaaarrggh not you again.
(@CricketnBeer) reported
@NBN_Australia Nah, stop dodging the issue of a slow,high cost limited speed product. I asked you.
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Eric
(@bananman1234) reported
@rusinc_ @GandWalter Thankfully I’ve only ever had to deal with them once about my NBN issue and was able to resolve it.
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Alarayn - アラレイン
(@AU_Alarayn) reported
@plodskitv @Aussie_BB I've found calling the tech support line and or lodging a case through the app easy. They will either send one out to you or have an NBN tech drop one off.
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🌷Sar-Son
(@sarr_flare07) reported
@GandWalter I was on hold to @Telstra the other day for hours without speaking to anyone - just music. I fall asleep it was after 10pm then it cut off. I’ve been trying to contact @Belong for over a month - trying to cancel nbn that never worked. It’s all a bit of a joke
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A wadjela, born at 319.02PPM on Wiilman Country.
(@Birdman196007) reported
@Judith54Nunn No problems in my neck of the PER woods, but I do not rely on NBN/ADSL. I hotspot my interwebs to my laptop from my mobile. I did notice 1 of the big provider's huge railway billboards advertising an NBN/4G package. Now, why would they offer the 2 if NBN was the bee's knees?
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NATO
(@natovirtual) reported
@tpg garbage internet honestly, it keeps shutting off every 2-3 minutes then comes back and i have the most expensive/best nbn plan