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NBN Outage Report in Cairns, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Cairns, Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz
    💧Le voyageur (@LeVoyageurOz) reported from Cairns, Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pangolincovid
    Its Time (@pangolincovid) reported

    Carrier pigeons sending mobile black spot message to Canberra ahead of federal election. Well no ****, it's a National held electorate, meaning voters there voted for the Coalitions dismemberment of Labors world class NBN and the sell off of Telstra by Howard.

  • IngridHarrison
    Ingrid Harrison (@IngridHarrison) reported

    @frost_farms @NBN_Australia Have you replaced your modem? It worked for us. We tossed the one provided by our ISP and bought an Apple Airport Express a few years ago because of shocking speed issues but there’re probably better ones now. Also I’d change providers. We’re with iiNet/Internode.

  • RLMBrittain
    RLMBrittain @映像翻訳者/字幕 (@RLMBrittain) reported

    I had to look up why everyone's going on about leaving Twitter. Australia's NBN is bad at the best of times compared to the rest of the world, on top of that our house isn't wired properly. Our speeds are so crap we ended up buying Starlink, so Elon will always be daddy to us 🙏

  • MorpheusBeing
    💧🕯Morpheus🦘 (@MorpheusBeing) reported

    @mahootna2 I have satellite NBN. Works most times except when I really need it. WiFi calling works sometimes. Landline suffers regular issues. Mobile service is terrible.

  • ann_meharg
    Ann Meharg (@ann_meharg) reported

    A big "thanks a lot" to Telstra, who, several weeks ago now, reportedly "upgraded" the NBN. What they actually did was stuff it up. Now, the page freezes all the time...mid tweet. Every day!. Can Google ok, Facebook ok, but try getting Twitter up! Worst internet in the world!

  • MinhKular
    Socialist Sewer Rat 🐀🐁🌹🌈💧♐️🇺🇦 (@MinhKular) reported

    @nanso44 Geez Abbott promised us that 🤔 still have poor mobile and ADSL - no NBN here ......

  • DianaRyall
    🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South Wales

    We are a decade behind with fast internet. Do you trust the #LNP to fix the #nbn? If not, #PutLNPLast

  • BillWatterson6
    Bill Watterson (@BillWatterson6) reported

    @Shiner82480499 @abcnews The nbn was set up as a government run company. The NBN was gutted by the LNP because Rupert didn't want competition to Foxtel. There was always government funding for NBN. You have just shown how ignorant you are and how stupid you are.

  • freddie_moffat
    Freddie Moffat (@freddie_moffat) reported

    @Telstra Ok thanks Vicky. I turned my NBN Connection Box off and on at the wall and it got me back online for some reason? But it's probably a temporary fix. Thanks

  • kenphil133
    helenkenh (@kenphil133) reported

    @JulianBurnside Labour is a no no got no idea of what they want pull policies out of thin air never cost things properly nbn is one example libs have done a good job through worst trying times