NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/08/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @DrKhimjiV Apologies for the NBN issues. It was never our intention to leave you feeling this way. Please send us a DM so we can provide you with some further assistance. With your experience, we have already gone ahead and passed this onto our relevant team to review. Kristy

  • nguyen_1337 Hiep (@nguyen_1337) reported

    @pacificdongr optus nbn has never failed me

  • ntniddrie ntn (@ntniddrie) reported from Brisbane, State of Queensland

    @MissEmmG @alivicwil @annaspargoryan 1. Not funny. Truth. I work in the remotest regions and people are more connected than my in-laws in central BNE. So it's age not region. 2. NBN does not equal internet. 3. Using FB is using internet. HN is still the worst option of all available choices.

  • GeorgieThomas Georgie Thomas (@GeorgieThomas) reported

    @fifail Mate you can’t seem to catch a break! apart from internet crap (and yes, the adsl/nbn doodads are two separately run…things. ADSL providers can cut the lines with no requirement to ensure nbn set up. So dumb) but aside from that, hope new place is at least more secure!

  • huwgster HUGO (@huwgster) reported

    my internet is turning into the new vergen media 2.0. i cannot go a single HOUR without getting ejected from the game. @NBN_Australia didnt do ****

  • OzPol_Critic 💧Rob Hall (@OzPol_Critic) reported

    @davidbewart I will never forgive him for the botched NBN

  • katkarvess Kat Karvess (@katkarvess) reported

    .@NBN_Australia Honestly, what kind of **** service is this? I'm trying to run a digital marketing business from home and NBN drops out twice daily at a MINIMUM. I'm constantly tethered to my mobile. What ******** do you people even do there and are you going to fix our NBN?

  • iVinodMishra Vinod Mishra (@iVinodMishra) reported

    @Telstra No. I am completely clueless. Seems like I am stuck in a never-ending cycle between @Telstra and @NBN_Australia

  • Penny02 Penny (@Penny02) reported

    @Optus Morning Guys, Im on the phone trying to sort out a new modem - the nbn 4G back up one (Long time customer) Ive been transferred to a couple of different ppl They dont know what im asking for - can you help?

  • DrKhimjiV Dr. Khimji (@DrKhimjiV) reported

    @Optus Hi Optus, I wish to cancel my service with your rubbish company, it is the worst company I have ever dealt with, and I cannot believe that this would happen in a modern country.  5days to solve an NBN problem and no closer to solving it, multiple handoffs, calls cutting