NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/11/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MsPraxis MsButThatNeverHappensPraxis (@MsPraxis) reported

    @NBN_Australia shows a major outage in my area still (> 5 hrs now) but @iiNet shows no major outages in area. Is this a @Telstra issue at heart? Whatever is going on, it’s unacceptable. I have lost a day’s work.

  • RanTLaw Trainee empathy trainer (@RanTLaw) reported

    Has anyone else’s @telstra home internet gone down? NBN seems to still be working but not the Telstra connection

  • bivabytes Anna (@bivabytes) reported

    @NBN_Australia @iiNet @Telstra any idea when NBN outage in Caulfield South will be fixed? We’re in lockdown here and need internet for work and home schooling

  • jessmcguire Jess McGuire (@jessmcguire) reported

    Our home NBN is so bad, often if I’d like to watch a 30sec video clip on Instagram I have to turn wifi off so it will actually stream without needing to buffer every few secs. We’ve been over it with TPG before, the weird solution seemed to be “don’t have safari open on anything”

  • arnottchris Chris Arnott (@arnottchris) reported

    @BellaBo08281673 Yes. But a 38 year history suggests they never wanted it. They just know the public does. It's the same with super, the NDIS, the Banking Royal Commission, NBN. Such a history predisposes one to distrust their intentions

  • flickybean jordy (@flickybean) reported

    @NBN_Australia your website says no outage for my address (3182), but there is no service reaching the network termination device. Can you please update your address to report the outage?

  • bunghole42 **** (@bunghole42) reported

    @TPG_Telecom NBN is out in Wantirna. @NBN_Australia showing no outage. Is there an issue?

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Phire1Solutions We sincerely apologise for any inconvenience caused by this. Teams across nbn are working around the clock to rectify the outstanding issues with the workforce management system and accompanying mobile application that is used by field technicians. We have 1/2

  • mukhtasaar soumendu ghara (@mukhtasaar) reported

    @TPG_Telecom is there any issue with nbn services in pakenham area ? My internet doesn’t seem to work

  • jen_coll1 Jenny (@jen_coll1) reported

    @NBN_Australia can you confirm outages today from weather? We are in Bentleigh, trying to wfh and school from home. Need to make a plan B if we are down