NBN

NBN Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/03/2026 16:05

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • GPTreb Grant Trebbin (@GPTreb) reported

    Entering #bnestorm mode. Blinds down and unplug power and NBN from the IT stuff.

  • julieashead Julie Shead (@julieashead) reported

    NBN - Telstra outages and continuing since 8pm last night inner west Sydney - such a lousy service.

  • BetterStuffToDo meta NFT prole 💉💉#ottoAbNormalVerbraucher (@BetterStuffToDo) reported

    @JulianKlode @larilille @mjg59 Cannot vacuum the house today due to major NBN network outage in your street. Lovely.

  • Hey_NicePhoto 🇵🇸 🕯️Paul A. Thomas 🇸🇾 ⏳ (@Hey_NicePhoto) reported

    @Optus NBN outage in Coffs Harbour! Shephards Lane.

  • iPrimusAU iPrimus (@iPrimusAU) reported

    @blinkandumissme Thanks for getting in touch, it sounds like there might be water damage in the nbn pits around your area, especially if it occurs when it rains mostly. Please give us a call on 13 17 89 so we can send a tech over to have a look. -Steph

  • luujays Justin Luu 💉💉AZ (@luujays) reported

    Work is starting soon this morning, and I got a client presentation and my @Optus NBN is down 😩😩. They don’t respond to calls or DMs either ffs. This morning couldn’t get any more stressful! Joys of WFH when you are on NBN 🤡

  • AlexDimo1060 Alex Dimovski (@AlexDimo1060) reported

    @NBN_Australia why is my nbn not working? Downstream light flashing and your website says there is no outage. What’s going on?

  • Deano_M_ Deano_m_ ૐ (@Deano_M_) reported

    GG storms. No work tonight. NBN comments 08/12/2021 05:52pm AEST - The technician believes there is an issue with power to the circuit breaker. An electrician has been requested to attend

  • fdcollins24 Torch the hypocrites (@fdcollins24) reported

    @LesStonehouse @Optus The modem is supplied by the NBN, while the router is provided by the internet service provider (ISP). If the former is at fault, contact the NBN. If the latter, switch ISPs & get another (cheap) router. Mind you, all ISP routers are cheap crap which is why I built my own.

  • itsyunniee itsyunnie 🐋 (@itsyunniee) reported

    @GenshinImpact Was also featured on the Australian twitch front page back on Nov 27th but was too pepega to take a screenshot T-T I did my scuffed noelle cosplay feat. bad nbn net. An opportunity I never thought would be possible 🥺