NBN

NBN Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/15/2026 18:25

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • FFTanalytics FFT Analytics (@FFTanalytics) reported

    @iiNet @cc42434374 How about instead of answering individual customer enquires, provide a real update to the recent network issues across Australia. #nbn #Australia

  • aussiemoose Andrew Gillman 🏳️‍🌈 👬🇦🇺 (@aussiemoose) reported

    @DuchesssNewTown We’re with TPG and they’re normally really good but tonight they have crashed and burned big time … NBN is awful. What a mess

  • tilytravels Natalie Marie | Tily Travels (@tilytravels) reported

    Every time the NBN is shut down here for 'maintenance and improvements' it gets worse and worse #regionalvic

  • AllieImlach inside voice (@AllieImlach) reported

    @TPG_Telecom no nbn in postcode 3197 - no phone support available, outage page down. WTF TPG?!

  • InbetweenJCW Above&below (@InbetweenJCW) reported

    This outrageous. I've never seen any internet problems anywhere in developed countries around the world. Well, spending loads of money in NBN still problems. #TPGdown #TPGoutage

  • hjbuzz Brian Duval (@hjbuzz) reported

    @TPG_Telecom TPG NBN in Calwell is down more than up tonight.

  • FFTanalytics FFT Analytics (@FFTanalytics) reported

    @NBN_Australia Please update your website, there is an obvious issue with internet in Australia right now. #nbn #Australia #internetdown

  • MmeEmmeline Emmeline Spankhurts 🍸 (@MmeEmmeline) reported

    Hey @NBN_Australia what's the ******* **** up with inner west Sydney? Nothing of Nothing Yes, I've switched off my modem and switched it on again. The network is borked.

  • Optus Optus (@Optus) reported

    @AimIabs Hi Esuh, are you having issues with your Optus service? Which service is this in regards to, I mean mobile or NBN home internet? Please send us a direct message with the details so that we can assist you further. Kartik

  • prajanpyakurel Prajan ace (@prajanpyakurel) reported

    @TPG_Telecom I upgraded my services to NBN 50 now the internet crash. Thanks to you guys I am not able to reach customer service too…😞🙁