NBN Outage Report in Cairns, State of Queensland
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (74%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (2%)
-
TV (1%)
-
Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
-
SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
-
Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
-
Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
-
Jake Reid
(@jakemreid) reported
from
Cairns, State of Queensland
@LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡
-
Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
-
Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
-
Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
-
Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
-
💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
David Bell
(@Buttaba01Bell) reported
@AmyRemeikis I have NBN FTTN & 1Km of **** copper too. I cant’t work from home between 9:30am & 3pm as neighbours are streaming videos. I’ve complained to local MP & changed providers 3 times. Its hopeless. We’ve been sold an NBN dud. This is important infrastructure not a luxury…
-
Alex Danilo
(@alexanderdanilo) reported
My @NBNCo connection has been going up/down every 5 mins the last 2 days, downstream router issue probably. 1 hr, 10min chat to @Optus rep, I asked 3 times to book NBN tech, then they ask "where can you see the modem has no DNS?". I ask "Do you know what DNS is?" Silence. Ugh!
-
codemonkey
(@codemon70572100) reported
@AmyRemeikis @NBN_Australia Hi nbn, can someone help Amy with her connection?
-
DanStar 💫
(@StarofS) reported
@AmyRemeikis We are FTTC NBN since Sep/Oct last year and have had great internet BUT only after adding a Google Nest setup to boost signal around the house, UNTIL the last month or so. Intermittent dropping out, slow speed, on & off. So annoying esp when we know it can work.
-
Laurie Patton is The Lucky General
(@LJPatton) reported
@Steve_Dalby @joshgnosis To be fair, @PaulFletcherMP inherited a basket case #NBN from his predecessors. At least he has conceded that the copper network is a joke and allocated (not enough) money to begin the repair work.
-
Me Love
(@MeLove88535691) reported
@_Bradley_K @AmyRemeikis Tony and Malcolm did the launch at a fox sports studio. Think the motivation for the policy of a cut down NBN would allow Foxtel to be competitive, payment for favourable press coverage me thinks!
-
Merciless Me
(@Rugmatix) reported
@AmyRemeikis What’s the issue with your connection? Just slow, or dropouts? NBN have an SLA of < 5 dropouts per 24hr period. If you are dropping out regularly they will move mountains to fix it, but you have to complain to your ISP. Pro tip: they can’t tell what causes a dropout.
-
stephen casey
(@pontifax55) reported
@AmyRemeikis Proximity to the node is more the issue. If you are 1000m from the node then you're in trouble. If you can get a good 4G signal that may be your best option. What was done to the full fibre NBN was a disgrace! More expensive for a really poor solution.
-
Camellia
(@Camelli79450301) reported
@AmyRemeikis I live in regional Victoria. We have a Telstra tower but it has been conjested for 2 years. We ended up getting the landline reinstalled and going over to Skymuster. NBN couldn't help us and Telstra wouldn't help us.
-
💧💉💉Chris B84💉 🇺🇦
(@chris_no1ofem) reported
@AmyRemeikis We had NBN, fttb, with copper to our unit. Blew out in storm lightning hits 2 years running. Now on Optus 5G Home Internet. Never looked back.