NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 12/07/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • burgotastic Tim (spooky Halloween version) (@burgotastic) reported

    @ABillionSuns @joelpmichael It’s FTTC so the copper component is limited. I think the more likely problem is physical damage to the network, given that seems to have been the problem with the power, and the nbn network seems to also be overhead

  • Aitch_El Overlizard (@Aitch_El) reported

    so now my NBN has failed. Seems to be the (fixed wireless) receiver/antenna. A fix next week. Oh well. 😒

  • stevehearne7 steve hearne (@stevehearne7) reported

    @RBJRON @PaulFletcherMP What nbn. Fibre to the house and still can't get a signal.

  • AnnieWyer Spikeyhair (@AnnieWyer) reported

    @NigheanEilidh We all have days like that. It’s taken us a couple of days playing around to fix our very weak NBN connection, kept dropping out (even tho the connection is only a few months old), it really has been crappy, required buying extra bits & pieces. Thank you Tony Abbott 🤬🤬🤬

  • CLPickering Harps & 🔔🔔🔔 (@CLPickering) reported

    @NBN_Australia NBN down in South Australia? Your search page cannot tell me ‘as there is a problem’

  • manaz_d Robert Hudson (@manaz_d) reported

    @Matt_Tulk @Aussie_BB @NBN_Australia ABB admitted it was a fault on their network, and it was sorted not long there-after.

  • parkerfiftyone Tom Plevey (@parkerfiftyone) reported

    @NBN_Australia @TurnbullMalcolm No, because I know it's not their fault. It's because it's still on copper that was installed in the 1940s that @Telstra let rot when they got privatised and that Australians paid for twice. Unless you're installing fibre, nothing's gonna fix it.

  • BoufdechSaid Said Boufdech (@BoufdechSaid) reported

    @Vanilla_Missile Markets are bad but you are a savior! nbn

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @fredffery Hi Frederic, there is an ongoing NBN service maintenance at your location and are expected to be completed today, on or before 6:00PM AEDT. We apologise for the inconvenience.

  • sammton Sammy Norton (@sammton) reported

    @NBN_Australia I haven't had internet for 5 days. I've raised it with my service provider and it's been an ongoing issue. I've had two technicians come out already and the end result so far is another technician must come out. This isn't acceptable.