NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 02/28/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • aspecterman Andrew Specterman (@aspecterman) reported

    @nicole_obrien @ajohnsocyber Back in the ADSL days.... oh wait, that is still a thing isn't it? (I'm working with a customer who desperately needs to move off their ADSL2+ business line on to NBN!).

  • dekrazee1 Knight Rai Raiosaurus (@dekrazee1) reported

    @NBN_Australia It is not going well and I will never forgive the NBN implementation for forcing phone landlines onto your network. Now I have zero back up if my mobile fails for any reason. Thanks. Well done.

  • descry Descry 🇦🇺 // Twitch: DescryAU (@descry) reported

    Speedtest is now down to 17mbps upload to Sydney. You wanna keep trying to reject that NBN Fault that your networks broken for people in Perth when trying to connect anywhere outside of Perth? absolute clownery. @NBN_Australia #auspol

  • joshthelad3 joshladd (@joshthelad3) reported

    @Aussie_BB another outage? Date Wed Jan 20 | 5:27 pm Class Intermediate Summary Unscheduled Outage ETR Awaiting Update Services NBN

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @AGHougs We understand your frustration as your wait time has been far from ideal. We have located your account and note that installation was delayed due to signal issue within the network being controlled by NBN Co. [1/2] -Charm

  • FrankArrow3 Frank Arrow (@FrankArrow3) reported

    @Chitti_83 @coreoYEAH_ @AlboMP Actually, Turnbull's NBN is more correct. Abbott had Turnbull spout utter crap about the ALP roll out plan and put together the shambles we currently have. Abbott crowed about Turnbull being the guy who 'just about invented the internet'. Turnbull followed meekly along with it.

  • ntafraidofruins chronically-ill schlemiel (@ntafraidofruins) reported

    My NBN is down wtf am I supposed to do with myself? Read a book? Listen to the radio? I don't even own a radio.

  • BrianLaRoux Brian La Roux ⚙️ ANTIFA engineering dept. (@BrianLaRoux) reported

    @xRileyAlexander @BelongAU If you're migrating to NBN while still keeping your current internet router - keep in mind some RSPs require you to set the "VLAN ID" setting on your router to a certain ID - I got caught short when my router didn't support that setting (had to flash it with 3rd party firmware).

  • coreoYEAH_ Corey Campbell (@coreoYEAH_) reported

    @garydropbear @AlboMP Rudds NBN was quoted at $59B. By the time they fix the LNP’s mess it’ll have taken far longer and cost far more for an inferior product.

  • Ravi93416423 Ravi (@Ravi93416423) reported

    @iiNet your customer acquisition team for NBN is bullying me with choppy internet after I deferred their request to pay for NBN now, I am moving my service to another service provider, if this is how you sell things to customers, I will make sure you will be penalised for this