NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/02/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    Reported a fault with my NBN connection (living rurally with bugger all phone signal it is important to have the ability to communicate). That was 8 days ago. Haven’t heard anything from @NBN_Australia yet. My ISP contacted them and gave me this number: ETK000000010475 🦗

  • DaleHof17168004 Dale (@DaleHof17168004) reported

    @HappyNacho73 @AshleyLeahy I would be happy to put them on my ADSL2 that I had before NBN. 18 months of hell with very old lines and the worst customer service. NBN is like winning the lottery for me and they will only take it away over my cold dead ***.

  • LesParsons8 Les Pars⭕️ns🚀 (@LesParsons8) reported

    @Amy03685808 Yeah just off eBay. Took a couple of weeks to arrive. Just did a sped test without it and not much difference. Maybe direct to NBN will help? Any slight advantage is good when we have a few things against us here.

  • Mad_As_Mel Mad As Mel (@Mad_As_Mel) reported

    ****, NBN quoted me $10k just to go from the end of my driveway to FTTP. Now the LNP are giving it away to their rich mates! Can help but wonder if Costa are making donations to Joyce in brown paper bags or something.

  • reubenfarrelly NotSuperSibble (@reubenfarrelly) reported

    It's rare that you get to see bureaucracy fail quite to this degree. Logged a ticket with @NBN_Australia on 19/02 (Ref: 15488049) as a fibre cabinet in my street was unlocked and the door open. They have committed to sending out someone to lock it by.....8th March. What the f?

  • MorpheusBeing 💧🕯Morpheus🦘 (@MorpheusBeing) reported

    @Ta34277911A @AdamBandt Been looking at it. Sick of slow nbn satellite.

  • SamHarro Sam Harrison (@SamHarro) reported

    @superloopnet Thanks Matt. have been on a chat with support, looks like it's still an issue with the NBN. They have finally updated their status to show there are service interruptions. Appreciate your responses. @NBN_Australia sort it out please, this has been going on for 5 days now.

  • Hyosiex hyosie (@Hyosiex) reported

    @NBN_Australia Thank you dearly, have contacted @Optus multiple times and they have said that the intermittent dropouts are within normal dropout times. Appreciate it @NBN_Australia you guys are just the service <3. They are actually useless. #optuspickupyourgame

  • tobermatt Matt Palmer (@tobermatt) reported

    @kristiankar @lenoretaylor the coalition has slammed Labor for suggesting this exact thing in the past (using taxpayer money for NBN extensions), and what about everyone who isn't alongside this particular cable run? I'd love to have an FTTP hookup, but my local MP is on Scotty's **** list.

  • jazzie_aus Jazzie (@jazzie_aus) reported

    @Barnaby_Joyce You piece of **** Tell what dog vikki how many kick backs did she recieve for the nbn contract