NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 12/25/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • sullivansims Carla (@sullivansims) reported

    Seems to be working now, despite a problem still being reported on the NBN site. Hope it stays up now!

  • kdvale ken (@kdvale) reported

    @TPG_Telecom Any problems in Mt Druitt area for NBN? Our NBN is not connecting.

  • bittenbydesign Bitten By Design (@bittenbydesign) reported

    @lvitorovich @isobelroe @RNBreakfast Well we couldn’t opt out of the disaster that was the NBN ‘revision’ done solely to hamper online streaming for foxtel. Now that murdoch has a streaming service scomo has announced we are back to the original NBN plan... and that’s just the NBN waste!

  • AussieSamizdat Samizdat (@AussieSamizdat) reported

    @SHamiltonian (put more clearly: if your mobile data was capped like your NBN is, this comparison would fail)

  • angellewis Angel (@angellewis) reported

    Hey @TPG_Telecom our nbn has gone off 3 times tonight. What’s happening!? And before you ask: there is no outage on the nbn website. And I have restarted the router 3x.

  • deanemitch Deane Mitchell (@deanemitch) reported

    @MrKRudd The media monopoly is bad enough, but he seems to have been instrumental in influencing the LNP to deliver us a 2nd world NBN....to save the outdated pay tv network.....instead of the original FTTP we thought we'd get

  • PooPooLahChan Popo🐸 Vtuber (@PooPooLahChan) reported

    Last hour of sprint. I woke up with broken NBN so no net for half the day and massive nosebleed, trying to finalise all the documents. Pitching in 5. Submitting everything in an hour. Feeling dreadful but i hope my make up skill carry me through. 🥺

  • lonelysharkmelb lonelyshark 🦈 (@lonelysharkmelb) reported

    @NBN_Australia Thanks ISP confirmed that it was an issue the NBN were looking to fix, can you confirm a date when this may be fixed? Preston, Melbourne area.

  • sullivansims Carla (@sullivansims) reported

    @TPG_Telecom NBN has been down here on the Lower North Shore of Sydney for almost 12 hours now. NBN Twitter were very unhelpful and didn't provide any info. Are you able to look into it at all? I don't even know if they're trying to fix it and there's no ETA.

  • MrTurnerj James Turner (@MrTurnerj) reported

    For the last few weeks I've had really unstable internet (maybe related to SOS/ROC changes to the NBN) and it has been super frustrating. The only exciting bit is when it goes out is seeing if the music I'm streaming has buffered long enough to last the outage.