NBN outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Total Blackout (11%)
• Wi-fi (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Granville#AussieResister (@Granville4879) reported 7 minutes ago from Cairns, Queensland

  @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

• 
  Granville#AussieResister (@Granville4879) reported 9 minutes ago from Cairns, Queensland

  @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

• 
  Granville #AussieResister (@Granville4879) reported 11 minutes ago from Cairns, Queensland

  @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

• 
  Kate Cunningham (@KateHamilton88) reported 23 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  Daniel Rose (@dgr_dgr) reported 38 minutes ago from Cairns, Queensland

  @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

• 
  💧Le voyageur (@LeVoyageurOz) reported 43 minutes ago from Cairns, Queensland

  And right on cue my NBN goes down. That should be a huge election issue. #QandA

• 
  Moods Moody (@MoodsMoody) reported 44 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracy Rivett (@The_Riv_) reported 5 minutes ago

  @NBN_Australia we have a MAJOR outage here in 5109 and @superloopau have directed us to you as apparently there is an ‘optical node fault’ and it’s been over 24 hours without internet and a ‘technician is on site’ with absolutely NO ETR… What the? How long does it take??

• 
  Camille🏃‍♀️⛷🏋‍♀️ (@SkiRunLift) reported 9 minutes ago

  @crispycael Under Armour heat gear tights my #1 I wear down to 0-5F. With knee high socks under for colder days. Shorts socks on warm days. For windchill I have a pair of super cheap fleece lined wind pants (NBN gear) I put over these; 10-15 below zero. (1/2)

• 
  Linda Hardy (@LindaAHardy) reported 10 minutes ago

  @debbishdotcom @Aussie_BB @NBN_Australia I had that clicking sound after a power surge at home one time, NBN wouldn't work, had to get technician out to come and fix, I phoned them and they were here to fix it the next day

• 
  Parker (@parkeschiavello) reported 11 minutes ago

  @Telstra I can’t even get 5G home internet even though I’m located with line of sight view of the tower. It just says NO. I just can’t win. Never win. I just want a nice dedicated internet connection away from a destroyed NBN rusted copper. I need something not affected by rust/moisture!

• 
  Parker (@parkeschiavello) reported 17 minutes ago

  @NBN_Australia I do. ALLLLLLLLLLL the time. I need my service to come out of the ADSL ages not even the ADSL8 or ADSL24 ages. Fibre needs to be here. You add EVERY suburb besides this one to your list hence people are rolling out a GPON/XG network. But NBN if I need to get 3 more lines to work.

• 
  GolfAlphaGolf 🇦🇺🐨 (@GolfAlphaGolf) reported 21 minutes ago

  @NBN_Australia Last house (a year ago) was a 3 month uphill fight with word address things with the subdivision, incorrect service class and lack of ports. Kinda feel like I’m jinxed at this point hahaha

• 
  Buster (@BarryGrayAussie) reported 22 minutes ago

  @NBN_Australia Repaired within 20mins of contacting NBN on twitter, that's service

• 
  Parker (@parkeschiavello) reported 22 minutes ago

  @NBN_Australia WE EVEN VOTED BECAUSE OF FIBRE NOW NOTHING SOMEONE ELSE BUILDING A GPON NETWORK WITH NO COPPER NEAR WATER. I JUST WANT A GOD DAMN 2ND OR 3RD LINE SO CAN VIDEO CHAT WITH MY CLIENTS. NOT A 34kbps UPLOAD CONSTANTLY SO I USE A MOBILE SERVICE WITH 20/20Mbps UNLIMITED SO I CAN WORK .2

• 
  DocDavis7642 (@DocDavisBTW) reported 25 minutes ago

  @crosscrew_au I haven't been able to play the new update because the nbn in my area went down so I have had no internet for 29 hours

• 
  Deborah (@debbishdotcom) reported 26 minutes ago

  @NBN_Australia Apparently you guys have been to Craignish fixing other people’s nbn connections over last two days and now mine is down!!!