NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 03/11/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CBadcock Catherine Badcock 🤷‍♀️ (@CBadcock) reported

    @jendudley Yup - after being moved between 5 different people finally got to someone who seemed to know what the problem was. He thought it was an issue with how apartment address listed in the 2 systems. But coming back to me tomorrow with response from NBN

  • JiazhenChen Jason Chen (@JiazhenChen) reported

    @DodoAustralia hi is dodo nbn down in GC around cararra? Since last night, and I am on call waiting for hours

  • evilfunkydude michael vincent (@evilfunkydude) reported

    @NBN_Australia dear nbn,ur technician came out to my house,supposedly fixed the fault,low and behold,our internet is not working AGAIN,I need details about who handles complaints about nbn and it’s technicians

  • Liamo_Keogh LiamKeogh (@Liamo_Keogh) reported

    I just got a phone call from a heavily accented Indian gentleman by the name of John Stevenson, ringing from “the Internet department”, telling me that my NBN will be cut off in half an hour because of a security issue. Can anybody confirm if this is legit?

  • Anuj_seth Anuj Seth (@Anuj_seth) reported

    @Optus We are facing several NBN dropout issues in hoppers crossing. Is there any issue going on as we cannot see anything on your website or downtown status?

  • Lachlan_Mc Lachlan McIntosh (@Lachlan_Mc) reported

    @MattMOfDoom @NBN_Australia well at least that's something - i lived in a street where the cable service reconnections were like wack-o-mole because there were not enough "sockets" to plug all the cables into...

  • taswegian17 Taswegian17 (@taswegian17) reported

    @macsween_prue @SenPaterson Luckily our NBN is **** & it takes hackers 3 months to download a 2 Gig file, they should use satellite like Stu Robert's 12k a month connection

  • BrowneGuye R (@BrowneGuye) reported

    @TPG_Telecom Your connection is down at my place in Surry Hills and apparently I have to wait for an NBN technician with no clear timeline. Can you please help? I'm working from home.

  • Lachlan_Mc Lachlan McIntosh (@Lachlan_Mc) reported

    @MattMOfDoom @NBN_Australia are you on a "cable" service? if so then i almost guarantee that there is not enough service points in the street and in order to complete the work request that they had in hand (and so as not to get penalized themselves) they disconnected you - to connect your neighbor

  • anthonynatoli17 anthony? (@anthonynatoli17) reported

    @giprepus15 been in outer melbourne on a trip thing and I've noticed huge lag issues only on Hypixel, ~230ms then spikes up to 400 - 1000+ms, a friend closer to the city on a different ISP and different NBN technology has the same issues, it all seemed to start after the Cloudflare host 🤔