NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 02/13/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • LemFN_ Lem (@LemFN_) reported

    @Telstra We r on nbn copper wires to the end of our street. We did a trouble shoot thing that we were told to do a while ago and it fixed it a little. Any way how to make the internet more consistent so It dosent fluxuates too much

  • bforsyth22 Bill Forsyth (@bforsyth22) reported

    @NBN_Australia @leannefayle Fttc is rubbish. The NBN is garbage.

  • acrawfordsaid Alan Crawford (@acrawfordsaid) reported

    Juts received a scam call claiming that my already slow enough #nbn will be shut down for three days and would I like to use their magical service. A new scam attempt one on me, I hadn't seen this on #youtube and I told her so. Please be aware boys and girls.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @avatarofshame Hey Jarrod, we are sorry to hear about this. If you do not have a legacy service to connect to, your chosen provider can submit a service request to us to make you serviceable with nbn. You will need to decide on which provider to go with and contact them first. Thank you, Dev

  • avatarofshame Jarrod - Miserable on main (@avatarofshame) reported

    @NBN_Australia I ceased being with that provider the moment my service ended as they asserted they could nolonger continue my adsl service nor could they offer me an HFC connection.

  • keywest2002us Doug Gardner (@keywest2002us) reported

    @karendumas @DTE_Energy I just listened to the July 13 nbn. Where they said the bad weather and rain was a 100 year storm. Act of God. Not Conner creek having no power

  • phoebe_harlow Phoebe Harlow (@phoebe_harlow) reported

    @UrbanWronski @viakuttabul **** NBN Turnbull Howard - Ban guns even for farmers Abbott - hmmmm what he do ? SFA Morrison the worst... All products of the private education system ...

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @LordSoth123 They know the speeds. How does myrepublic know the estimated speeds for every premise yet Telstra doesn't. Once a customer connects they can see all the line stats and do various loop tests and then advise customer to change plan #nbn

  • Truthsa23471916 Truthsayer (@Truthsa23471916) reported

    @PaulFletcherMP @NBN_Australia If you are supposedly the Minister to fix it god help us as anything that you touch turns to ****.

  • GellyStarr Gelly Starr (@GellyStarr) reported

    @EmRusciano @Telstra Scammers r calling landlines including silent nos. 1st, auto msg saying from NBN “ur internet is going 2 b cut off in 24hrs” Then some Indian says they’re from @Telstra. I tell them, not Telstra customer, response is “Telstra controls all services” parents r old could get scammed