NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/29/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported

    @Telstra The issue is that the whole suburb is affected We need a Telstra Case Manager to a) advocate with NBN b) liaise with ALL affected customers c) stop dealing with us individually with NO consistent information or advice

  • delmaclifton 💧Delma VoteYes (@delmaclifton) reported

    @AngelineBrasier @Telstra @NBN_Australia I always forget 000 and am cautious due to the warnings about stupid calls. I have called them to report cattle in highways

  • 4271Ross ROSS Monty (@4271Ross) reported

    @MikeCarlton01 My mate tried 5 times & 6 weeks to get the NBN to move the Aerial from his old cabin to his new house 400 metres away. Even got onto customer complaints who escalated it. Last call the guy came out to fix a fault still could get it moved. portable dongle gone through the roof

  • zanefnt . (@zanefnt) reported

    ***** sakes 5g is so bad **** i want nbn back so badly i cut out every 19 mins

  • TigerEwanKo Ra San Fo (@TigerEwanKo) reported

    @NBN_Australia No disrespect to you and to your hard working team, but this is not good enough. Also, I hope NBN will name and penalised that idiot 3rd-party who created this mess.

  • YugNivek Yug Nivek🐀 (@YugNivek) reported

    @WhistleOut_AU My Telstra Premium NBN for which I've paid since NBN was available. Was faster, however, I received a message telling me my area was not capable of the speed I supposedly had, in fact was only capable of about 50% of it. The very next day it became so slow I cancelled Netflix...

  • TaodeHaas Tao de Haas (@TaodeHaas) reported

    @pfbt @TurnbullMalcolm Never understood there hasn’t been an outrage. But then voters knowingly voted for this crap LNP NBN version. Clearly Abbott & Turnbul were going sabotage fiber to the home. Turnbull announcing it in FOX studios knew it was terrible, was written all over his face. ICAC? #auspol

  • dwightwalker Dwight Walker (@dwightwalker) reported

    my @NBN_Australia is still down for me in #Caboolture so I lodged a ticket with @exetel and wait till Monday to get technician out to find network problem - #4G is fine in mean time as I have many gigabytes of unused data

  • tomr3123 Tom Ryan (@tomr3123) reported

    @delmaclifton @Telstra @NBN_Australia Telstra never cared & NBN has abandoned care.

  • soupness Lachlan Blackmore (@soupness) reported

    @markh110 Hmm is it true? I only played a month or so of xiv before my nbn got completely ****** for a bit then never rejoined.