NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Jake Reid
(@jakemreid) reported
from
Cairns, State of Queensland
@LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@davispg) reported
TFW there's about to be a power outage and you're tempted to trigger another upload of something yet the rain over night has slowed the #NBN so much you don't know if the upload will finish in time ... Only a Coalition government can screw up national infrastructure this badly.
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Josh Drayton
(@drayts23) reported
Seriously @optus or @NBN_Australia - I don’t care who is at fault but not to have functioning internet after a ‘planned outage’ on Monday is ridiculous!?!
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Tristos Maximus
(@TristosMaximus) reported
@NBN_Australia any eta on resolving outage in Seaview Downs SA 5049??? We’ve had no connection for 21 hours now.
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ALAN DENNING
(@alan_denning) reported
There is a iPhone scam floating around this morning in WA saying that your NBN is about to be shut down for three days. BUT the incoming call can be persons number 1 from NSW and the other a Vic number. Go figure 🤔
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Mike Kaaks
(@MikeKaaks) reported
@PatsKarvelas NBN is a disaster That NBN is set up so households aren't clients makes a culture that places no value on end user service. I recently complained about NBN to the Ombudsman who sent the complaint on to Tesltra my ISP who wanted to close it because it wasn't their problem.Bizzare.
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David Winton
(@wintonda) reported
Woke up to our NBN connection being out yesterday morning. ISP escalated to NBN Co that morning. NBN Co advised their tech would visit next day. Tech arrived early morning and fixed issue. Thanks @NBN_Australia for the great service.
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Jason Andrade
(@jasonandrade) reported
@PatsKarvelas Two things: 1) How do you know it’s the NBN and not your actual ISP problems? (curious) 2) Are you with Telstra? Have they not already sent a guy who can play the piano over?
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Abhijeeth Vijay
(@ab_tal) reported
@maximum_sincere well its mainly an issue with my apartment complex now - because of the lockdown they can’t let the nbn technicians enter the server without supervision from their IT team
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Daniel 🐀 #SewerRat #JabOne💉
(@Danieldfc00) reported
FFS can someone from the federal government please give the ABC some more funds because their audio and NBN Internet systems are making their live delivery of content ****; worse than channel 44!
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Darren Maxwell
(@DarrenMaxwell74) reported
And here's a perfect example of why the @NBN_Australia is useless... Trying to take part in a workshop with a client and the audio keeps breaking up while the video feed freezes. Turning off the video feed doesn't help. Remind me again how mixed tech is better than full fibre??