NBN Outage Report in Cairns, State of Queensland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at NBN
NBN is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (74%)
-
Wi-fi (10%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Cairns, State of Queensland
The most recent NBN outage reports came from the following cities: Cairns.
City | Problem Type | Report Time |
---|---|---|
Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
-
Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
-
Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
-
Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
-
Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
-
Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
-
Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
-
💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Debra Bond Designs (@DebraBondDesign) reported
@NBN_Australia Please tell me why my appointment to repair my NBN was cancelled without warning last night & now I can’t get someone for a week? Absolutely appalling customer service, and you’re killing my business which can’t operate without internet 🤬
-
VIBRI* (@akibacore) reported
WHY DID THE INTERNET PROVIDER PUT TAPE OVER THE NBN PLUG I DIDNT EVEN NOTICE TIL NOW NK WONDER IT NEVER WORKED
-
nbn™ Australia (@NBN_Australia) reported
@Marie_Perold If there isn’t anything listed here, we recommend raising this outage with your provider, who will be able to do some troubleshooting an, if need be, they will log a case with their nbn support teams on your behalf. 2/3
-
nbn™ Australia (@NBN_Australia) reported
@michelwo If there isn’t anything listed here, we recommend raising this outage with your provider, who will be able to do some troubleshooting an, if need be, they will log a case with their nbn support teams on your behalf. 2/3
-
Debra Bond Designs (@DebraBondDesign) reported
@NBN_Australia I spoke to my provider and they said NBN cancelled this morning’s appt at 9pm last night without notifying anyone. The technician fixed the house next door today but I have to wait another week? It’s very unfair and terrible service! How am I supposed to run my business?
-
Drew Keenan (@drew_keenan) reported
@NBN_Australia It is too much to expect some degree of proactive network monitoring and troubleshooting rather than relying on customers to report issues via their providers?
-
Dylan Johnston (@dpjohnst) reported
@michelwo @NBN_Australia Still down...
-
Boxcar (@boxcar808) reported
@NBN_Australia @TPG_Telecom Glebe exchange down, expected for 7 hours...no warning, seriously how the f@ck does #auspol expect to deliver ANY kind of future for his country with garbage infrastructure.
-
The Tangent Queen (@cathybraypoet) reported
@Optus my nbn Optus wifi has been down all morning in birchgrove 2041
-
TPG (@TPG_Telecom) reported
@IanRoyall The information is correct but for addresses that has applied for NBN service, the ADSL disconnection will be postponed until the NBN service is activated. -Mel