NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/18/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • anncherie49 💧Ann McGlynn (@anncherie49) reported

    @TonyHWindsor @HonTonyAbbott They come out at equal first worst for me. Who cares if he/she did/didn’t hold a hose? The effect on the global state of climate change is equally disastrous. Don’t get me started on NBN…!

  • yusufmuraben Yusuf Muraben (@yusufmuraben) reported

    @NBN_Australia The NBN just delay and prevaricate so as not to fix the core problem, rotten copper from the pillar. We all know the problem is the NBN and the poor quality of the last mile of copper for so many of us poor paying fools who have no other choice.

  • redman086 Redman086 (@redman086) reported

    We have outage at Renown Park area Sth Aus.Big lightning bolt hit about 100 Meyers away,power went out for a second back on then NBN modem just keeps clicking red light even after reset.

  • Brendan_E Brendan E™ (@Brendan_E) reported

    @Optus NBN Fibre to Home. I'm in Appin. Been down for a fair while now

  • SilkCharm Laurel Papworth (@SilkCharm) reported

    Hey @Telstra the cable came down again to about 4 feet above the road. We got a ladder, climbed the pole and tacked it back up. Just an FYI (same wire as reported in January). @NBN_Australia said they would fix it but it didn't happen. Though the gaffer tape is still there 🤪

  • Ms_Mecky Ms_Mecky (@Ms_Mecky) reported

    @NBN_Australia the service is so unreliable!!! Can’t watch the Olympics on #sevenplus . Why????

  • Ebony14877770 Ebony (@Ebony14877770) reported

    @Xmustdie @RitaBai Yes the other night I saw it - I can truly relate coz it’s bad enough to get stuck at home or clean up etc but not to have signal for nbn is truly terrible 😢

  • trib Stephen Collins (@trib) reported

    @MySkyMesh We're having significant NBN (*satellite) issues here and logging in to your account manager is failing as well (through several methods). A bit tough to lodge a support request if your tools are offline.

  • CominArielle Arielle Comin (@CominArielle) reported

    Hey @TPG_Telecom, any ideia why the 5G is not working since yesterday? My nbn has been very erratic in the last few weeks, but since yesterday is just not working #tpg #nbn

  • CelluloidWhisky Travis Johnson (@CelluloidWhisky) reported from Sydney, State of New South Wales

    NBN down with literally two minutes warning. @Aussie_BB alert hit my phone, then bam - no net for three hours. First world problems, yeah, but I was in the middle of the first session of an online Call of Cthulhu game.