NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 02/18/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Cornaum 💧🌏Knightess Coralie N 💜💚❤ (@Cornaum) reported

    @25MMCC It's those damned copper wires they're still using that's the problem. My NBN is actually slower now than it was before the NBN upgrade.

  • RuncibleH Captain Nemo's Left Sock. GSPs rock.🐕 💉💉 (@RuncibleH) reported

    My NBN is still at dial-up speeds after 2 weeks. It really is a **** system. That's **** with a capital "S".

  • KuhnerDan dan kuhner (@KuhnerDan) reported

    @Optus NBN down again! Twice in 2 weeks, im in Chatswood West paying $120 a month for this??

  • TimeStamp2020 TimeStamp2020 (@TimeStamp2020) reported

    @overit_miss Had Modem problem from a Storm 2 weeks ago. Therefore no NBN service/ Landline for that time.

  • thesenesx ✨Stephanie Nestor✨🌈 (@thesenesx) reported

    nbn cuts out at home, optus doesn't work in the inner city, I can't win

  • Karenannie_k Karen Kaiser #ForDanmark 🇩🇰🇩🇰 (@Karenannie_k) reported

    **** nbn went out for a second

  • CA_22562_AN T:HE:JAMES. HMRH (@CA_22562_AN) reported

    @Aussie_BB I would rather have the extra 10Mbps upload speed I get without the stability profile but I would rather have it stable. I am physically about 50m from a green NBN cabinet, I think?

  • RuncibleH Captain Nemo's Left Sock. GSPs rock.🐕 💉💉 (@RuncibleH) reported

    @PortRG The problem is Telstra's corroded copper cables. When the NBN techie installed the line he said the cables to the node were total ****.

  • avaaum ava (@avaaum) reported

    @NBN_Australia I’ve reached out to my ISP multiple times over the past 2+ weeks. Both Telstra and Optus are reporting NBN network outages in my area. The upstream light is blinking on the NBN box, and there’s no online light. It’s been 2 weeks now and you still haven’t addressed the issue.

  • robmcleay Robert McLeay (@robmcleay) reported

    @IAmSimonDell I guess you don’t have fttc or ftth at your offices? Back when @dosemeapp moved into Taringa we needed a microwave link because the nbn was #fail for us too