NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/13/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CampaignChamp CampaignChamp (@CampaignChamp) reported

    @NBN_Australia @Telstra My NBN box has been clicking, link button flashing red since last night's storm (Sutherland NSW). I'm on backup 4G (hideously slow) and next NBN visit (via My Telstra) is 22nd March. I work from home so need decent internet for my business. Not good enough

  • teanutts Tea Nutts (@teanutts) reported

    Hey @iPrimusAU no NBN since 8am today, no issues to be found online. Lodged a service outage via the website #nbnoutage

  • tami_klomp tamara klomp (@tami_klomp) reported

    @NarstyWoman @PaulXBeck @AlyxG The nbn was the biggest mistake,high speed internet could have put thousands into’work’ because Aussie internet is slow there are very few streamers etc (which you could make a decent living off ) not only through YouTube paying for your content but also patreon ...tax $$s

  • brokenneptune Richard Davies (@brokenneptune) reported

    @Optus any update to fixing the NBN outage in pc 3021 Kealba?? Going on 25 hours now.

  • nick_tsoukatos The_Real_njt (@nick_tsoukatos) reported

    @BelongAU hello. I have sent over a DM. Following the electrical storm in Sydney last night my nbn connection box has the link symbol flashing red and it is also clicking. Power cycle hasn't resolve it nor has the reset button. NBN says no outage detected!

  • AussieRock AussieRock (music is the best) (@AussieRock) reported

    @TomMcIlroy everything Morrison touches turns to ****. While being 'appalled' by Holgate he says nothing about NBN bosses receiving millions in bonuses. Consistent? Na, but that's Morrison who is all about the headlines. #ReinstateHolgate

  • timrosen35 Tim Rosen (@timrosen35) reported

    Mobile tower and NBN network both down in the area for everyone. Our power flickered twice too. Wtf happened late last night :/?

  • James71417091 Smoke and Mirrors (@James71417091) reported

    @10NewsFirst @Stela_Todorovic Sounds like the NBN rollout. If history repeats itself the vaccine will be slow, expensive and inferior to oversea vaccines. LNP shitting on the little guy. Smoke and Mirrors

  • jaejtee jords (@jaejtee) reported

    this has got to be at least the 4th time we’ve had an outage since switching to NBN last year. especially on a weekend. super disappointed. @Telstra

  • LukeJesus4 TheBrokenSpaceBar (@LukeJesus4) reported

    @NBN_Australia nbn has been down in Keilor Downs since yesterday. I've checked the network status and all it says is "an unplanned incident is affecting the network" Do we have an ETA or at the very least a reason why it's down? I'm unable to work because of this.