NBN Outage Report in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Daniel Rose (@dgr_dgr) reported 15 minutes ago from Cairns, Queensland

  @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

• 
  Granville#AussieResister (@Granville4879) reported 17 minutes ago from Cairns, Queensland

  @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

• 
  Kate Cunningham (@KateHamilton88) reported 35 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  Moods Moody (@MoodsMoody) reported 41 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  Granville#AussieResister (@Granville4879) reported 56 minutes ago from Cairns, Queensland

  @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

• 
  💧Le voyageur (@LeVoyageurOz) reported 58 minutes ago from Cairns, Queensland

  And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Brennan (@billjoemick) reported 6 minutes ago

  @rpcounat The LNP are short term opportunists, for example, they scrapped labour's fibre optic NBN. But now, 4 years late and $30B over budget, NBN can't even maintain the LNP's failing copper based network. One RSP has 1200 outstanding tech calls.

• 
  AK (@AKtech2021) reported 6 minutes ago

  @mjrowland68 He should fix the nbn first

• 
  Gretchen (@scott_gretchen) reported 10 minutes ago

  @MichelePlayfair @Cloudflare Amy is all kinds of awesome! I left my house furious with the unusable NBN I have... & got the most amazing customer service at Telstra along with a solution (that costs considerably less than paying for cable to the house). Yay Telstra (didn't see that plot twist coming did ya?)

• 
  nbn™ Australia (@NBN_Australia) reported 13 minutes ago

  @andream75 We apologise for the confusion, Andy. We referred you back to your service provider because it's their role to act on your behalf in regards to seeking information and updates whilst liaising with nbn internal to handle any service issues. 1/2

• 
  Abby Winters (@WintersAbby) reported 16 minutes ago

  @badwebsites I find the 8gb ram is fine for now. My pc is expandable if I need more. It’s just for pleasure not work and I don’t do any gaming. I found 4 was bad but the 8 is good specially now we finally have NBN.

• 
  Hella Sewer Rat (@HevBoyd) reported 16 minutes ago

  You guys. YOU GUYS. I got NBN today after seven months of being in this stupid house and working off stupid mobile broadband. I have no words for the level of excitement.

• 
  Jamie McIlwraith (@JamieMcIlwraith) reported 16 minutes ago

  Fixed my Telstra email problem this afternoon by firing up my laptop's old Telstra wifi broadband dongle and routing our home devices through it. My problem seems to be my Telstra NBN HCT Cable connection, which I rebooted a few times and got nowhere.

• 
  Samara Amber Rose (@SamaraRose2) reported 16 minutes ago

  I recommend anyone not 2 use the belong internet provider they are not fixing the issue just making me unplug the NBN box and reset it and make sure the cables are plugged in properly which doesn’t fix the issue

• 
  Belong (@BelongAU) reported 17 minutes ago

  @patoabarcad Oh no Patricio, delays are the worst 😔 There have been some recent troubles with nbn appointment which may explain the changes. Flick us a quick DM and we'll follow up 🤓 -Rhys

• 
  Kaptin Yap (@K_Yeezey) reported 19 minutes ago

  @NBN_Australia is there any estimate at all when the outage in postcode 3020 will be restored?