NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/11/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JMcK2018 ✳✳🕯Jacki M #IDontCareWhoPRGuyIs (@JMcK2018) reported

    Wonder if it was shop man or NBN man who forgot to cancel the service??

  • Infamooz Tomminem (@Infamooz) reported

    @Telstra home NBN is the worst service provider I EVER had!!! Internet cuts out EVERY SINGLE DAY!!!! Never again!! F*&K TELSTRA!

  • TheDanBarrett Dan Barrett - 161 days until Avatar: Way of Water (@TheDanBarrett) reported

    @LizGiuffre In regards to technical limitations, this is why a robust NBN was such a crucial investment and why FTTN was such a disappointment. 5G home Internet is starting to roll-out. Hopefully that can help with the blackspots that exist now.

  • ShuZelin98 Linzeshu (@ShuZelin98) reported from Sydney, State of New South Wales

    @AGLEnergy NBN internet has been down for a whole day, any idea when it will get fixed? 🫠

  • ShuZelin98 Linzeshu (@ShuZelin98) reported from Sydney, State of New South Wales

    NBN outage for a whole day at Wahroonga NSW @NBN_Australia

  • bobbodaclown Robert Green (@bobbodaclown) reported

    @2LapsDown Yes my NBN is down

  • LNPvoterfail Never vote LNP... NEVER. (@LNPvoterfail) reported

    Gesus @Telstra what ******** are you doing with my supposed NBN speed? Slow-motion time-loop go-nowhere useless as tits on a bull. Morse ******* code would be quicker.

  • Balketh Bear (@Balketh) reported

    Home net's down. Doesn't appear to be the modem, but also no noted outage for either NBN Co or TPG. Weird. Don't like that my only option is to *call* TPG to report it, either. Blegh.

  • beourmate MATE internet + mobile (@beourmate) reported

    @Kantankers Hi Katharine, This outage is now reported as resolved by the carrier. If you are still experiencing issues, we would recommend power cycling your nbn router/modem. Unplug the power cable from the back of your modem/router, leave it out for 30 seconds, then plug it back in.

  • swearyanthony Anthony B, (@swearyanthony) reported

    This is not a diss of @Aussie_BB who do what they can to notify us. It is a diss of the NBN and the HFC garbage