NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Soul Burial
(@soulburial) reported
So not streaming again 😕 nbn is looking in to my problem, hope to be back to normal next week -,.,-
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Mandy J
(@mandy_jolly) reported
@NBN_Australia Did you get the incident number? Or are you going to stuff me around with Telstra AGAIN???
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civilengineer
(@civilengineer) reported
I was doing a Morgan poll a few minutes back, 10 minutes into a 30 minute session, via an NBN "fixed wireless" connection. It dropped out. This happens very often. If they were interested in telecommunications it would have been unprintable. Wireless congestion or NBN? Terrible.
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Xinlin Li
(@XinlinLi6) reported
@BelongAU Hi I have figured out the problem which is about the wrong address registered for the service, and this is a really simple problem. I have told the staff when they call me but they just don’t change it. The nbn technician who came today still had the wrong address.
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Michael Pearson
(@mipearson) reported
@frconil Yep, that was a big motivator for me going ABB for NBN. Not the cheapest but every time there’s been problems they’ve been excellent. When I cancelled my Internode, the tech went “wow; that’s a short account number”. I think I’d been a customer since he was in primary school ;)
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Tesla_Mif
(@Tesla_Mif) reported
@AlboMP @AlboMP We should make it cheaper for all to have @NBN_Australia fibre directly inside every home and business and allow plans for a minimum 1GBps to be cheaper for all, if not heavily subsidised. Provide support to have it installed and Ethernet cabled through their homes.
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zwicky humason
(@Zwickyhumason1) reported
@BecWrong Sorry to hear Ms. Q.K. At least you now know where the hidden connection is? - NBN consultant. Sorry! It’s a ****. 😡
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Orangutan man
(@ssb_Iroh) reported
@BlizzySSB Yeah if you're still on ADSL it'll always be **** If you're NBN, should definitely be at least 20 But if less than 20mbps download is standard for you, you should call them and see if you can upgrade plan, organise a technician to investigate, or at the very least get a discount
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Kristofor Lawson
(@kristoforlawson) reported
@decryption I’m absolutely going to get Starlink if I move out to Kyneton and find I have terrible nbn.
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_daemons
(@_daemons) reported
@decryption NBN like to blame their own customers for everything wrong with the service. They're an embarrassment.