NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 05/31/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • KeatoPaul Paul Keato (@KeatoPaul) reported

    @JustJenKing @woolworths @Telstra Who says it's a Telstra Issue? It's more than likely an NBN issue as Telstra isn't the cable owner.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @wfmpower Hi Jash, we’re sorry to hear about your experience, it’s definitely not what we’d want for you. So that we can help get to the bottom of this, please contact your provider and request that they perform line testing to see if there are any issues with nbn’s infrastructure? 1/2

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    nbn is supporting two evacuation centres in Ballina Southern Cross School and Ballina Sport and Recreation Centre with a Sky Muster™ Truck and a satellite FlyAway Kit, which provides free Wi-Fi. A team will today move from Mullumbimby to Murwillumbah today to provide support.

  • jowensee Jowen See (@jowensee) reported

    @Optus nbn broadbànd is on and off for the past 5 hours now in Carlingford NSW. On for few minutes then down again. What's going on?

  • apeejaybee PJay Bee 🏳️‍🌈💉💉💉 (@apeejaybee) reported

    @JustJenKing @woolworths @Telstra No problem T bashing when it’s valid but you know it’s nbn now? Even if Telstra is your provider, they’re still getting communications from nbn.

  • underthingy Steven McCarthy (@underthingy) reported

    @TPG_Telecom why has the nbn issue in Queensland been marked as resolved when the nbn is still down for thousands of people and the nbnco still says its down?

  • RobMand_au Robert (@RobMand_au) reported

    @NBN_Australia @NBN_Australia let’s be serious here, if u really wanted a fix for 60000+ customers u would not wait to access a 3rd party site and would initiate a work around. Let’s be serious, when u access the site it could be damaged leading to further delays so implement an alternative now

  • Auflyer Ian Gil (@Auflyer) reported

    @NBN_Australia I would have thought there would be some redundancy built into the fibre network, Woodburn seems to be a single point of failure for a large area. Would love to see a network map.

  • stephensc0tt Stephen Scott (@stephensc0tt) reported

    @Optus no nbn here in Eltham VIC all day. What is happening? Please don’t refer me to the network status page. I can see that already. It just says reduced service. It should say No Service.

  • 4Cate Daylight (@4Cate) reported

    @raywilton4 The nbn site said some base stations were owned by third parties so they have to negotiate to get to fix them wtf and then theyre under water anyway