NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 12/18/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • lightfootsj C𝟷𝟸.H𝟷𝟾.O 🍀 (@lightfootsj) reported

    @Telstra I've tried to sort this with you for months. Yes, i've restarted my modem, router, phone, computer. I've restarted the whole house. It's the @NBN_Australia. It's rubbish and we are forced to pay high prices for dial up level service. Just insane 🤯

  • jeamland Benno (@jeamland) reported

    @hawkieowl NBN could have worked if the ALP weren’t idiots in multiple directions at once. So yeah, it was never going to work.

  • Technorants Wondering_Wilderness (@Technorants) reported

    What's more wasteful and expensive than last mile fibre... installing new multi pair copper that will never ever be used. This country is still being run by old clueless men... #nbn

  • TheQuietAustra7 Warrior Princess🌸 (@TheQuietAustra7) reported

    @Connundrum54 yeah Kevin- the copper wire to My house through the NBN is that corroded- I have been waiting since Oct' for NBN go down to the Pit and fix it ..! NBN cut off my communication "Communication Meltdown "🎵🎶🎵

  • davidmatheson27 D Matheson (@davidmatheson27) reported

    Isn’t @Telstra and @NBN_Australia fun atm internet down

  • neilphillips Nil Flips (@neilphillips) reported

    @neerav They've already got NBN, it just sucks but it's fine for 350 days a year. I'm trying to transfer data/setup their new PC with about 0.2mbps upload..

  • Bron1954 Eleanor AbernathyⓋ (@Bron1954) reported

    @MBongaloo @MikeCarlton01 @iiNet Agree. They were brilliant before then, but sent everything offshore. I had huge problems when I moved, and when I contacted their support centre was told I didn't have my account with them I had it with NBN 🙄

  • havyatt David Havyatt (@havyatt) reported

    @cPTSD_Mumma @michellepitman @cscholl4 Shorten cost the NBN rollout 6 months because of the way he responded to the Penrith asbestos issue. As PM he would have found other issues to grandstand about. He would have looked exactly like Morrison, all photo opp no follow through.

  • DavidHu64184621 David Hunter (@DavidHu64184621) reported

    In the old days if a storm took out your modem you could buy a new one and reconnect straight away, nowadays you have to be home between December and May for an @NBN_Australia technician to come and plug the new one in for you. also keep paying your ISP (@iiNet) for the service

  • JCautec Joe Cautec (@JCautec) reported

    Finally an NBN tech was available today. AussieBB told him he needed to test the lines... When the FttC box they provided was just rubbish and died at 2weeks old. He just handed me the box instead and problem was solved. 100mbps down and 37mbps up. Not bad for a 100/40 plan.