NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 12/18/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteMac007 Pete Mac (@PeteMac007) reported

    @Shane3574 @ChrisMinnsMP But the effect of government on NBN is blindingly obvious, which makes validates my point. Ive seen the disastrous effect of privatising health in the UK. Private sector is incapable of running large scale health! You can chuck in public rail too, although Oz is poor

  • ssjrocks chris holt (@ssjrocks) reported

    @NBN_Australia @VicGovAu Sounds great, wonder if they'll be in the same shoes as me down the track, complete loss of connectivity and they can't even answer a simple question like how long will it take to fix, literally can't say if it will be days weeks or months

  • allimolly82 Allison Marie Carter (@allimolly82) reported

    @NBN_Australia #AGL said service provider has sent an email telling me that high users in my area will have their service restricted. As of today, I am not able to check if I am infact a high user. Have tried to contact AGL many times when I have time. They have not answered.

  • CookseyBrendan Brendan Cooksey (@CookseyBrendan) reported

    @NBN_Australia @VicGovAu Have your support people knocked off for the night? Telling me I am imagining the reality I am living in, then disappearing, isn't that useful?

  • MyRepublicAU MyRepublicAU (@MyRepublicAU) reported

    @Corabko @NBN_Australia We're sorry to hear you are experiencing slow speed. This is not something we want for our customers. We will look into this. We have replied to your private message and will wait for your response - Exaltacion

  • ManifestoDigi Digital Manifesto: Ellen Cresswell (@ManifestoDigi) reported

    I don’t know what’s worse: @NBN_Australia closing complaints the minute they’re opened or @Telstra saying my parents should move to another provider to fix their NBN issues.

  • c333bs puh (@c333bs) reported

    @TimWattsMP @BOConnorMP @KKeneally Not a God damn chance, maybe some of their mates have finished milking the NBN project and need some cyber contracts

  • Tweetn2You Blue»Tweety«Bird (@Tweetn2You) reported

    @SpartaRulz @CorruptDropbear @PressStartAU That may be a problem with your retail service provider. Have you tried changing providers or to higher NBN tier for increased speeds, as I have personally reverted back to 50Mbps FTTN from +100Mbps NBN HFC & my connection is still capable of supporting Xbox Cloud Streaming.

  • bren_maree BrenMaree (@bren_maree) reported

    @Barnaby_Joyce My fixed wireless NBN is terrible. Can my business have a $500,000 upgrade, or do I need to donate to the LNP first?

  • ManifestoDigi Digital Manifesto: Ellen Cresswell (@ManifestoDigi) reported

    @Telstra good tip, but that doesn't work when when I (the customer) am caught in the crossfire between @Telstra (my supplier) and @NBN_Australia (a wholesaler). 20 minutes on hold and I gave up.