NBN

NBN Outage Report in Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/30/2023 20:25

January 30: Problems at NBN

NBN is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • Internet 73.56% Internet
  • Wi-fi 12.25% Wi-fi
  • Total Blackout 5.93% Total Blackout
  • E-mail 4.89% E-mail
  • TV 1.90% TV
  • Phone 1.46% Phone

Live Outage Map Near Cairns, State of Queensland

The most recent NBN outage reports came from the following cities: Cairns.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:
  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • bigjsl John Lindsay (@bigjsl) reported

    What’s the verdict on wireless internet services that work with online games in the #adelaide CBD? AussieBB NBN FTTB service died & it’s vastly easier to go wireless than pay to have someone come and prove the wiring wasn’t changed in the middle of the night.

  • DrHLShearer Heather @erica_sea55@mastodon.au (@DrHLShearer) reported

    @noplaceforsheep I have a weird habit, likely because I'm #Neurodivergent of misreading single words, and I read this as Optus Dei...and thought, they're not *that* bad surely (actually, I use them for my mobile and NBN and their service is excellent...Optus that is, lol)

  • DoodyDarren Darren (@DoodyDarren) reported

    @FlickReynolds @DianaRyall It was a monopoly for good reason. The (copper) phone network is a natural monopoly. There can only be 1. Just like electricity transmission and distribution, water supply, sewerage, roads, rail, NBN, etc. All natural monopolies. All should be public.

  • Rajesh_Sarin Rajesh Sarin (@Rajesh_Sarin) reported

    @TPG_Telecom Tpg Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

  • Rajesh_Sarin Rajesh Sarin (@Rajesh_Sarin) reported

    Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

  • PriceyJohnDoe John Price (@PriceyJohnDoe) reported

    @Aussie_BB I missed the game winning field goal noooooo! The NBN outage was communicated via email on resolution, unfortunately your CS person couldn't see that there was an outage for some reason and responded as such.

  • Abdullah_Raouf AR 🇭🇲🇮🇶 (@Abdullah_Raouf) reported

    @Optus When the @NBN_Australia issue will be resolved? I had no internet for 25 hours straight!!!!

  • jofriendlytv jofriendlytv (@jofriendlytv) reported

    Woke up to sweet internet. Actually cannot believe how fast NBN Co fixed the issue. I was expecting 72hours min. from my last experience! Tomorrow we are back on schedule. ✨SHINY PALKIA✨ Wednesdays. Bring your positivity and energy tomorrow we are starting from 5830 resets 🥲

  • 2017Ferret The Weather Ferret (@2017Ferret) reported

    Having a few problems with the NBN. Using the Internet from my mobile.

  • 2017Ferret The Weather Ferret (@2017Ferret) reported

    Having a few problems with the NBN using the Internet from my mobile.