NBN Outage Report in Cairns, State of Queensland
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Daniel Rose
(@dgr_dgr) reported
from
Cairns, State of Queensland
@HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet
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💧Le voyageur
(@LeVoyageurOz) reported
from
Cairns, State of Queensland
And right on cue my NBN goes down. That should be a huge election issue. #QandA
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.
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SLAV
(@therealslav84) reported
from
Cairns, State of Queensland
@Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,
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Jake Reid
(@jakemreid) reported
from
Cairns, State of Queensland
@LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Skinny Mo
(@skinnymomusic) reported
at this point i think NBN are trolling me - one issue after another #NBN
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💙❤️💛Josh 🇦🇺🏳️🌈
(@JoshRobinson_00) reported
from
Wallaroo, State of South Australia
@NBN_Australia surely someone can get to my house sooner than this. Considering all of my problems with you, surely you can throw me a bone here.
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Wyvernsrose
(@wyvernsrose) reported
@DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works
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DaveChallinor
(@challinor_dave) reported
@keshaXose @SpaceX Nbn is ****. Strayas biggest white elephant. Lol
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Appaluza
(@Appaluza) reported
@Optus what's the status on your DNS server pls. Our website has been down all day. We tracked the issue to your DNS server dropping domains registed with @GoDaddy I know we are not the only ones having this problem. Its not an issue with mobile just NBN
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Craig Eaton
(@craig230) reported
@QueenDissidence @beourmate @Vick25599318 Yes same here and Mate website not working either - NBN status said all good so it’s an ISP issue
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Paul Latter
(@paullatter) reported
@NBN_Australia - you really need to do A LOT better with outage updates and keeping RSPs informed. After 3 hours, you should know at least why there is an outage and a possible restoration time.
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veevs
(@aestheticwheein) reported
@huouer @NBN_Australia It is way too often. Regardless of external factors, this happens way too often and sounds like either the cables are poor quality or temporary and short term fixes were used. This is just not good enough for people who work from home. Premium $$$ for poor quality 😮💨
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Bowzaa
(@BowzaaYT) reported
Yo Australian NBN users. I need help. I use a telstra smart modem, on a telstra 50mbps download, 17mbps upload plan. I only gwt about 35mbps down, and 2-4mbps up. My connection fluctuates a lot. Our modem is halfway across the house and I am connected through Wi-fi. What can I do
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💙❤️💛Josh 🇦🇺🏳️🌈
(@JoshRobinson_00) reported
from
Wallaroo, State of South Australia
My luck! I am finally able to order internet and now there is not a single NBN tech appointment until the 8th of May. You have got to be kidding me? Can this get any worse! @NBN_Australia you are the worst but thanks @DodoAustralia for FINALLY getting me started!