NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 01/24/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • grotwort Mike Sharp (@grotwort) reported

    @slamup My lad has a tree down across the drive, the NBN and the power. Icing on the two week poo cake of poor health for him and the cat and a free swarm of bees. Fun times.

  • Optus Optus (@Optus) reported

    @DefenceADBR Sorry to hear about the NBN issues being faced. We understand the importance of having a reliable & stable connection to enable our customers to WFH. We'd be more than willing to take a closer look. Can you please DM us the full address that's impacted? - Nard

  • paulwallbank Paul Wallbank (@paulwallbank) reported

    @billbennettnz In Soviet Australia, our trains run at 30km/h and we know if gave the network to NBN, they'd be spending $100bn to give us Stephenson's Rocket, forcing most of us to buy Penny Farthings to get around.

  • MaxCimino Nick Cimino (@MaxCimino) reported

    I live in postcode 3107 and it looks like my NBN is down. Telstra outage page conveniently states there is an upgrade in progress!!! Can either of these be confirmed and when its likely to return back to normal service @Telstra

  • stokdog Stokdog (@stokdog) reported

    @ambermatthews_1 @trader_vcp I was supposed to get NBN connected down there today. Just rescheduled. Carry on.

  • gajinkei Kelly Green (@gajinkei) reported

    @variableaus I will agree there we have horrid NBN.

  • ygnxu yugn (@ygnxu) reported

    @NBN_Australia and @Telstra made me go back and forth and wait 4 hours to hear the same **** when I’ve literally explained that their ****** wiring is causing hazards. I call Telstra they tell me to go nbn, I call nbn they tell me to go to telstra. Waiting like 4hr+ between calls

  • MaxCimino Nick Cimino (@MaxCimino) reported

    I live in postcode 3107 and it looks like my NBN is down. Telstra outage page conveniently states there is an upgrade in progress!!! 🤔Can either of these be confirmed and when its likely to return back to normal service #Telstra

  • jvedmond Johanna Edmond (@jvedmond) reported

    @CaseyBriggs Have they tried streaming on Facebook? Or is it the NBN that’s the problem?

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    @NBN_Australia in one of your post to me you suggested I look at FTTC, what you fail to understand is NSW government is saving several thousand dollars a year from my wife working from home. How much money have public servants coughed up to keep vital services operating