NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 02/14/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteMacManus Pete MacManus (@PeteMacManus) reported

    @memselwood @NBN_Australia The poor techs sound like they will stay there til it’s fixed…

  • michaelpearson2 Michael Pearson (@michaelpearson2) reported

    @NBN_Australia why dont u investigate my problem? Im paying for a 100mb fttn and only getting 11.6mb with 5+ dropouts perday by law nbn has to provide me a minimum 25mb and yous keep rejecting my fault request not good enough why have a policy and you cant stick to it??????????

  • leighjones0212 Leigh Jones (@leighjones0212) reported

    Working from home this morning because NBN have to come out and “fix” my NBN. My NBN was working since Friday night. Bloke goes I need to change NBN box over. Now it doesn’t work. He goes you need to call @BelongAU which I can’t Wtf is this ****? What a farking debacle

  • Marika_M Marika Mazzucchelli (@Marika_M) reported

    Telco: ADSL/phones are switching off in your area in July because NBN is available so sign up to NBN now NBN: nope, NBN isn't available at your business address until we send a tech *in October* Telco: sucks to be you, turning off ADSL/phones anyway!

  • laikalooi waterdragongirl (@laikalooi) reported

    @ScottMorrisonMP So no support for business with a turnover of less than 75,000? The only reason my income has fallen is gov negligence on vaccines. I still need to pay rent, feed kids and pay for the ****** NBN that doesnt work well enough to run my business from home properly.

  • memselwood Melanie Selwood (@memselwood) reported

    Local #nbn has been down for nearly 24 hours. Using phone hotspots to keep our businesses running, but the local shops can't use their eftpos and no-one carries cash anymore. We'd love an update on when it might be back on, but nothing available yet on @NBN_Australia's website.

  • RageyMcRage89 Ragey McRageface (@RageyMcRage89) reported

    @3AW693 They talk about phone coverage being a problem (it is). Meanwhile in what is deemed Metro Melbourne, we have been without NBN since the 23rd June with no clear timeline as to when it’s going to be fixed. Been relying on 4G backup but it’s not the NBN we’ve been paying for.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @itaintfacebook Hi Dean, nbn is limiting non-essential maintenance to minimise scheduled, planned outages in the weeks ahead to maintain network availability as much as possible. However, some maintenance activities are necessary and will need to go ahead. 1/2

  • laikalooi waterdragongirl (@laikalooi) reported

    @janine_mcmahon @ScottMorrisonMP I teach music and the sluggish speeds make what should be a smooth and functional mode of lesson delivery a hit and miss affair with constant freezing and drop outs. I hoped it would have improved since last year but Nada I'm keen, my students are keen but NBN is crap.

  • __eclectica Jeanette (@__eclectica) reported

    @NBN_Australia 24 hours without internet here in Lobethal, SA. When might we expect the service to be working?