NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 12/22/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Ignatius_Tse Ignatius Tse (@Ignatius_Tse) reported

    @iiNet there is an unplanned @NBN_Australia power outage in Croydon NSW. Why does your support page say there are no issues?

  • RJMcDiarmid Rachael McDiarmid (@RJMcDiarmid) reported

    Great. Now the NBN is down. I’m having a lovely day. How is everyone else going out there? On second thoughts. Not the day to ask that. Too much **** going on in this country. I’m ashamed of it.

  • ms_dines Ms D (@ms_dines) reported

    @NBN_Australia How about you fix the unfairness of having some people getting fttp for free whilst others have to pay tens of thousands to upgrade?

  • AuntiePeteAu Auntie Pete (@AuntiePeteAu) reported

    @artfulbunny Her irony detector is connected to the NBN, so it's a little slow to detect ... irony.

  • chiman321 health&tech (@chiman321) reported

    Lefties stay calm.. It’s an election tactic designed to wedge ALP. Followed with attacks via scomo slogans. The smart thing is support with conditions. It’s the same as Dutton war mongering. It allows them to attack labour for been sympathetic, NBN/$$, Tamper/Nauru/soft on boats

  • mppfister Markus Pfister 🇦🇺 😷🔥💧🦠😷💉💉💉 (@mppfister) reported

    @AngusTaylorMP @2GBNews Energy Minister #CaymanAngus could have gone down in history as the patriotic visionary who built the infrastructure for a new century: the next rail network, electricity grid, NBN, Snowy Scheme. Instead he chose to be a shill for dying but entrenched lazy myopic behemoths.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    "By December 2021, 8.4 million homes and businesses were connected to the nbn™ network, which equates to well over 17 million people relying on our network every day." Stephen Rue, CEO

  • jagungal1 Cormac Farrell (@jagungal1) reported

    @iiNet Have sent several emails to your support desk. No response. Also contacted NBN. They were quick to pass the buck to you FYI.

  • Bill_Weaver Bill Weaver (@Bill_Weaver) reported

    @StephenFenech Hi mate, which would you choose between the tri-band Orbi using AC3000 (RBK50 $378 Officeworks) or dual-band Orbi using wi-fi 6 (RBK352 $329 Bing Lee)? My issue is low wifi signal at my printer with NBN provided router. Not a huge number of devices in use.

  • a30aew A30AEW&C (@a30aew) reported

    @fattmeeney @DoctorKarl And that is unfortunately what is typical for most FTTC/FTTN NBN installations in suburbs established in the 1960/1970s. The signal attenuation is terrible.