NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 05/09/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cairns, State of Queensland

The most recent NBN outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Internet
AustraliaCairns Wi-fi
AustraliaCairns Internet
AustraliaCairns Internet
AustraliaCairns Internet
AustraliaCairns Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • jakemreid Jake Reid (@jakemreid) reported from Cairns, State of Queensland

    @LalitaMathias @JoshFrydenberg @SkyNewsAust Airwaves cause NBN doesn't work 🤡 Gee wizz - we could even stream it live but for copper. How good would fibre be 🤦🏽😡

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Rudy_ness Rudy (@Rudy_ness) reported

    @jformaldehydem @DoctorKarl Yeah had that for the wireless NBN, got rid of NBN for the 4G, I love 4G, it's great. 174mb/s average download and 30mb/s upload with a ping of about 79-89 average. (Both towers are pretty close but only had problem with NBN)

  • DavidDeex David Deex (@DavidDeex) reported

    The growing digital divide is a concern, and it's a source of inequality. If people can't afford to access the NBN, then they miss out on so much. Children need it to learn. The pandemic has shown us that things need fixing. Let's fix them.

  • wuckfhistles wuckfhistles (@wuckfhistles) reported

    @NBN_Australia Or... Sorry we keep sending the wrong communications. This will be passed on to our feedbsck team and management, as we dont eant to be misleading our customers. Also, your page says no outage, despite you sending the gd sms...

  • SquizMakesNoise Squirrel🌏 (@SquizMakesNoise) reported

    @DoctorKarl What’s your ping like and are you connected wirelessly to the router? I spent the first few weeks of lockdown last year on ADSL, had to upgrade to NBN but found minimal improvement. Turned out I could pick up my neighbours wifi better. Only fix was a 15m cable from PC to router.

  • CutAdriftFromOz Justa Guy (@CutAdriftFromOz) reported

    @DoctorKarl Or… get 5G modem & plan. Problem solved. Why’d we build this nbn thing again?

  • WallaceFamily2 Wallace Family (@WallaceFamily2) reported

    @BelongAU My internet has not been working for two days and I have no way to contact your company except this! I have sent you a message yesterday with no response. I am trying to WFH and entertain kids, please help me!!! The NBN only redirects me to you, I have tried everything!

  • DavidDeex David Deex (@DavidDeex) reported

    @MrKRudd Raised an important issue regarding the NBN yesterday. It's important to reiterate that this is an essential service and should not be sold off, indeed, it should be fixed and expanded. It's also too costly for some to afford broadband right now, and we need solutions.

  • plalor Peter Lalor (@plalor) reported

    @DoctorKarl I bought a portable wireless device to get through last summer and have never turned it off because it is more reliable than the NBN which must have been designed by vaccine purchase people

  • neilorange63 Neil Ewins 🍊 (@neilorange63) reported

    @NBN_Australia @Optus can you let me know when the outage in #StIves #NSW will be sorted. It’s been over 5 days now,,, Thanks

  • David52578899 David (@David52578899) reported

    @DoctorKarl Gotta love the gall of the NBN Co, won’t supply the service, but hey you can buy it for $16000+ Fibre to the premise should have been supplied in the first place.