NBN

NBN Outage Report in Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/25/2025 11:55

November 25: Problems at NBN

NBN is having issues since 02:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • melbcycle Melbourne Cycle (@melbcycle) reported

    There’s something wrong with a part of the network called an nbn or something like that.

  • itsrenatak Renata (@itsrenatak) reported

    My home internet is ok now and it has been up and running since 11.25am yesterday and it stayed steady all night and the outage was an unplanned incident on NBN network.

  • 74Damo Damo (@74Damo) reported

    @crayolawtf @Telstra i’m having trouble with my nbn, can you please help me?

  • amiscreantmind Miscreant (@amiscreantmind) reported

    Just received a scratchy-as-**** phone call from the #NBN.. I can see why the #NBN board paid themselves such large bonus’s, for such a sh/t service.. #NBN have moved their Australian government phone exchange, off-shore!

  • LukeFluency Luke away now! 👀 (@LukeFluency) reported

    We need that Naughty by Nature / Cypress Hill #VERZUZ I think NBN takes it but **** will be lit and hazy!

  • SliccAU kyatfan69 (@SliccAU) reported

    @Telstra Send me a new router now **** this NBN **** need the power socket to charge my electric Ute send me a wireless router

  • im_jules Jules (@im_jules) reported

    @TPG_Telecom Hi, we have had NBN problems in Thornbury since approx 10am this morning any idea when it will be back up and running? SMS I received said it was emergency works. Thanks in advance

  • nbnouttage Nbn-Outtage (@nbnouttage) reported

    @libbi815 I try not to blame telstra for all my internet issues (alot of them are from telstra) but most of them are from the ******* NbN network our government set up. It's hot garbage and the communication between telstra and nbnCo is non existent

  • catestjohn catestjohn (@catestjohn) reported

    @Telstra @Telstra and @nbn cannot tell me why it is taking months to sort my NBN and Foxtel service. I have been assured repeatedly that technicians are booked in who never arrive and then learn the appointments have been ‘rescheduled’. Why be a gold member? No other options in rural Oz

  • MrSquiggleAu Mr Squiggle aka #ProudSatanicSewerRat (@MrSquiggleAu) reported

    @Loud_Lass Good luck with the @NBN_Australia No Broadband Network!