NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 02/21/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • OYFallTSM Nobody Important (@OYFallTSM) reported

    @JaneCaro @rvclark55 @ranil_de_silva I have had the same problem with iView on two separate TV's. One on ADSL in TAS, one NBN in north QLD. Does the ABC stream use more data than the others because rarely a problem with Netflix, SBS OnDemand, YouTube, Amazon Prime or Kayo.

  • rachmonkey1 rachmonkey🙊📚🌏 (@rachmonkey1) reported

    @BobNew8 The cable is absolutely not on our property. It’s ok, we’re leaving Telstra. Sick and tired paying for a service they refuse to fix ON THEIR END. It’s kind of an example how **** NBN is too. We’re only an hr from Melbourne, but we can’t connect and have to pay extra

  • ShitFuckery1 ShitFuckery (@ShitFuckery1) reported

    @Fishman_Dan @endofthe_______ Fixed-line NBN was not available to his residence. He was using 4G via mobile, didn't have unlimited plans. The real issue was the total bandwidth and what it was used for - the equivalent of 30% of a day on the internet EVERYDAY... ⏬ It's reported his (wife's) church launched…

  • xSmartalec alec (@xSmartalec) reported

    @NBN_Australia hey! Requested FTTP upgrade in November last year - what’s the normal expected time frame for completion? My service provider has said I need to contact you guys as it’s not under their control. 😴

  • therealrobgrant Rob Grant 💉x4 (@therealrobgrant) reported

    @JaneCaro Living between Australia and New Zealand,I get to contrast the rubbish that is NBN and a proper fibre to the premise broadband. NZ works perfectly and a min speed of 300mbps for $65/ month. In Aus I get 80mbps if lucky and all the same problems you are experiencing and I pay $95.

  • rachmonkey1 rachmonkey🙊📚🌏 (@rachmonkey1) reported

    @BobNew8 Apparently it’s NBN now (which was only conveyed to us in the last visit after several visits) , formerly owned by Telstra. We’re at the end of line and they don’t want to spend $. So wtf have we been paying them for? I’m refusing to pay the last bill

  • TimSyratt Tim Syratt (@TimSyratt) reported

    @shazlharro @JaneCaro @slsandpet If I recall correctly, your landlord may be obligated to pay the NBN connection fee so you can take up service of an RSP to get access to internet. Have you asked your preferred ISP for advice?

  • DaveIrving99 💧🐀Dave Irving (@DaveIrving99) reported

    @TimDotAu @mac_bridie @JaneCaro I should add here that the only times I've had connectivity issues, it's been either the service provider's, or NBN's, equipment that is faulty.

  • purplestillgood Emma vW 💉💉💉 (@purplestillgood) reported

    @JaneCaro And let’s not forget @TurnbullMalcolm ‘s role in downgrading the NBN from fibre to the home. A decision we’re all paying for. I can’t use the Tele Audiology apps used in most other countries successfully because our BB speeds are too slow. #disgrace #NBN #Auspol2023

  • d_pete Pete D (@d_pete) reported

    @ChrisLXXXVI I had to reset the nbn every day, sometimes more. Lightning nearby? Internet gone. Flip certain switches in the house? Internet gone. The problem? Original ph cables in my house, wired to every room. Antenna much? I fixed it by disconnecting the lot...