NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 02/25/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • therealslav84 SLAV (@therealslav84) reported from Cairns, State of Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MaznLotus Russ Johnson (@MaznLotus) reported

    @abroninvestor Mainly Telstra but even that is very slow esp NBN.

  • ProdigyyX1 James (@ProdigyyX1) reported

    @Telstra woke up this something to my nbn being down, any known issues in 3429 VIC?

  • BanFoo_ Ban-Foo Leong (@BanFoo_) reported

    @Optus I’m now well into my 4th day of no service on my @Optus NBN connection! So unbelievably frustrating! Only got a promise of an “investigation” so far! When will the problem be fixed?

  • motorheroSyd MotorheroAu (@motorheroSyd) reported

    TPG NBN has very slow connection internet in Chatswood.

  • matt_norrie Matt Norrie (@matt_norrie) reported

    @Barge1Burges @Telstra I put up with Telstra 4G internet for years paying top dollar for a service that promised the world but couldn’t & wouldn’t deliver. Switched to Activ8me satellite NBN 12 months ago. Took 6 weeks to install but have never looked back. Aussie company too - 5 stars.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @trib Hi Stephen, severe weather conditions as a result of Tropical Cyclone Seroja has caused generator power failure to the Satellite Earth Station (SES) in Geraldton, WA. This has caused an outage to some customers on the nbn™ network who are serviced by the Geraldton SES beams.1/2

  • trib Stephen Collins (@trib) reported

    The @NBN_Australia satellite service is down Australia-wide right now. Working on 4G tethering. As much as I'm reluctant to shovel money to Musk, roll on @StarlinkPage.

  • trib Stephen Collins (@trib) reported

    @NBN_Australia I'm near Bega (Beam 49 - Merimbula). Same problem here. Any useful info?

  • WeetbixKidAsh kulusevski fan club (@WeetbixKidAsh) reported

    also **** @NBN_Australia you lot are using the same cabling that was installed for foxtel 25 years ago you cheap ***** no wonder my connection is so trash

  • optiks MC 🌎🦉🌹🚴 (@optiks) reported

    @RideMelburn My NBN drops out every time it rains but the NBN refuse to look at it, because apparently it’s only a problem if you have 5 dropouts within a 24 hour period. Quality, eh?