NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 11/26/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • RoshDigital Rosh🏏 (@RoshDigital) reported

    Hey @TPG_Telecom I got a text about an NBN outage in my area (3094) - however it's not on your reported issues page. Do you have an ETA when this will be resolved?

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Telstra It's a new service being set up, so that everything is via telstra, because of the nbn, so when the second technician came out, they said it would be connected by Jan 5th. He assumed it would be to coincide with the next bill, but nothing

  • illiards illiards (@illiards) reported

    Dear @andy_penn, my nbn service has now been down nearly 7 days. All I have is an INC # and no updates. Is this 'acceptable' customer service? .....#thoughtnot @Telstra @NBN_Australia

  • OfCallum TheMindOfCallum (@OfCallum) reported

    @Telstra Hi Ivan, we had an install appointment that we tried to reschedule. It’s a first time NBN instal for this property. We have the Telstra modem. Cannot secure a new technician date on any Telstra channel as your app doesn’t work and the stores can’t help. I need help ASAP

  • Ria_Hopkins Ria Hopkins (@Ria_Hopkins) reported

    @jamiemanson101 @craigreucassel @NBN_Australia Ditto, I've got one still in the cardboard box that a technician brought because no one told him what the issue he was coming to fix was and the original box was fine.

  • cooks4luv lacie (@cooks4luv) reported

    @Natski82 @Telstra That sucks! Our provider (the one we pay $$ to) said it's not their problem. "Contact NBN" they said. Ours got sorted two weeks later :( #nbnfail

  • Boelib Gail Boelens (@Boelib) reported

    Our NBN internet connection has been useless since Christmas @optus - I can’t raise you on chat. We are paying fir a service that hasn’t worked properly for two weeks.

  • hiprateek007 Prateek Mathur (@hiprateek007) reported

    @iPrimusAU - Is there an outage going on for NBN (FTTN) in Taylors Hill, VIC? Been a while since internet is not available.

  • BenLaggan Ben (@BenLaggan) reported

    @glenys_infexion @LesStonehouse Must have been the same guy that got us 66% of a good NBN network

  • lenier Curt Series X ✪ (@lenier) reported

    TIL the NBN doesn't come to fix things when it's raining.