NBN

NBN Outage Report in Cairns, State of Queensland

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Cairns, State of Queensland 08/16/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cairns, State of Queensland

The most recent NBN outage reports came from the following cities: Cairns and Stoney Creek.

Loading map, please wait...
City Problem Type Report Time
AustraliaCairns Internet
AustraliaStoney Creek Internet
AustraliaCairns Internet
AustraliaCairns Wi-fi
AustraliaCairns Internet
AustraliaCairns Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • LeVoyageurOz 💧Le voyageur (@LeVoyageurOz) reported from Cairns, State of Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Cairns, State of Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • cloud_hill Hill Cloud (@cloud_hill) reported

    @AndrewGeeMP @NBN_Australia Andrew Gee FYI NBN refusing to acknowledge large outage in Canowindra district. People without NBN wireless for 6 days now. Trying to recover from floods and NBN saying there is no problem. Bureaucracy at its worst.

  • SandyHorne61 Sandy Horne (@SandyHorne61) reported

    @Northernersa A power outage somewhere else impacting nbn, I learned.

  • EntrustIct Entrust ICT (@EntrustIct) reported

    Please be advised that an upstream carrier is experiencing an outage that is affecting some Entrust ICT NBN services in the Tullamarine POI. The upstream carrier is working to resolve the issue and we will provide updates as they become available.

  • RodChisholm9 Rodc (@RodChisholm9) reported

    @Laughatsaltyge1 @tigertufftanya Great value Salty! D’ya stop ALL Foxtel which has the footy etc & sport stuff although I hear Kayo is value for many sports…this is why l get so confused!Plus l use Foxtel for my NBN so I’d have to get a new NBN prov also l assume?Uggh!😬😱I need my geo and crime too btw!Help!🙏

  • stevepyrros steve pyrros (@stevepyrros) reported

    @Telstra a business we support has had its prime number disconnected and forced to reapply as a new service! NBN cutover has cost the business dearly with no INDIAL FOR 6 MONTHS. Indial is working and the Primary has been disconnected. Every time I call my stomach turns.

  • MyRepublicAU MyRepublicAU (@MyRepublicAU) reported

    FAQ : Everything you need to know about the NBN HFC Self-Install Kit A Network Termination Device (nbn™ NTD), sometimes also known as a Network Termination Unit (NTD) or an nbn™ Connection Box is the device installed inside your premises that your router plugs into,

  • thorium220 Stephen 🇦🇺 (@thorium220) reported

    @mrsCastlebAby @axelsyrios Aussie wan connections can (aren't always) configured by the ISP with DNS as opposed to PPPoE. This may be what's not working. The good news is new Nbn cable = way more stable.

  • MordredXYZ Mordred (@MordredXYZ) reported

    @lisyk Thankfully my NBN connection has as part of the premises the modem itself - so I just plugged in my router and bam. It's one of those things you never think about but isn't exactly explained anywhere, hey?

  • SandyHorne61 Sandy Horne (@SandyHorne61) reported

    @GKars_Spare_Eye Yeah, but when I checked the NBN status, there were no problems. However, later it came up.

  • spo0kyxspice The SpookyxSpice Project 🎃 👻 (@spo0kyxspice) reported

    @TPG_Telecom There were multiple tweets made to TPG about outages in different states, and @outagedetect was reporting multiple state outages too. The fact that a few of us lost internet/NBN for hours last night also proves there were issues lol