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NBN

NBN Outage Report in Cairns, Queensland

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • therealslav84
    SLAV (@therealslav84) reported from Cairns, Queensland

    @Halit95429397 @Foxtel I was a customer for over 15 years. After 15 years due to my travel forgot to pay my account I was 1 day late. No empathy no care and would not drop the late fee. So I cancelled. That was full Platinum IQ4, with 4 boxes and nbn. Their reply.... we dont care,

  • dgr_dgr
    Daniel Rose (@dgr_dgr) reported from Cairns, Queensland

    @HansOrph @deccles26 @NBN_Australia @Foxtel NBN outages is one of the reasons I selected @VodafoneAU for my NBN provider. 4G backup kicks in automatically if the network falls over. Worth considering changing to them if you need/want seamless internet

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @roastthekipfler @AusIndiMedia My NBN service over the last 3 or 4 days has been very poor. I did try G4 a while back but that wasn't very consistent either. I am waiting for the arrival of G5 in my area in the hope that may actually work as advertised.

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @jonesy2794 @TwitterSupport I feel lucky as a restart of the phone seems to have fixed it for now. Or I could just blame NBN as I have also gone to the mobile network.

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @TurnbullMalcolm @rhysam I have to assume you are speaking out of ignorance of technology. PSTN is cat 3 copper with a theoretical maximum of 10 Mbps. And voice calls over my NBN connection are such poor quality we mostly cannot understand the majority.

  • LeVoyageurOz
    ๐Ÿ’งLe voyageur (@LeVoyageurOz) reported from Cairns, Queensland

    And right on cue my NBN goes down. That should be a huge election issue. #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DocDocwight
    ๐Ÿ’งDoc (@DocDocwight) reported

    After destroying NBN Paul Fletch claims a last minute pittance will improve thing! Itโ€™s always crap & corrupt under LNP !

  • CrankYanker2
    CrankYanker๐Ÿ‡ธ๐Ÿ‡พ๐Ÿ‡ต๐Ÿ‡ธ๐Ÿ‡พ๐Ÿ‡ช๐Ÿ‡ฒ๐Ÿ‡ฒ๐Ÿ‡ฆ๐Ÿ‡ซ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰ (@CrankYanker2) reported

    @Russycook @BreakfastNews @AustralianLabor We wonโ€™t forget the NBN mess created under the LNP on behalf of Murdoch who was determined to keep his rubbish satellite tv service and crappy newspapers going

  • KarenGensel
    Karen Gensel (@KarenGensel) reported

    @PaulFletcherMP @NBN_Australia That money would buy a lot of Starlink dishes. Problem solved.

  • LJPatton
    Laurie Patton is The Lucky General (@LJPatton) reported

    @RNBreakfast @SabraLane Congratulations to @PaulFletcherMP for recognising that his predecessors stuffed up the #NBN. But would moves to fix it be happening if we werenโ€™t about to have an election?

  • beccarala
    Tracking the Australian Right Wing (@beccarala) reported

    @PaulFletcherMP @NBN_Australia Rubbish. The existing fixed wireless is as slow & unreliable as a National Party voter. NBN failed completely during the recent floods along with Telstra. Ukrainian citizens have phone & internet access in bomb shelters during a filthy war.

  • VacuousNess
    ๐Ÿ’ง Vacuous the vaccinated. (@VacuousNess) reported

    @abcnews #LNP announcing upgrades @NBN in rural and regional areas and supposedly making it more affordable. WHAT UTTER BULL S**T, THEY'VE HAD 9 YEARS AND THEY'VE DONE F*** ALL THESE UTTERLY INCOMPETENT IDIOTS ARE NOTHING BUT ANNOUNCEMENTS, PROMISES NEVER DELIVERED #auspol

  • RuncibleH
    Captain Nemo's Left Sock. GSPs rock.๐Ÿ• ๐Ÿ’‰๐Ÿ’‰ (@RuncibleH) reported

    The LNP which cobbled together a **** NBN using a glad bag of technologies and corroded copper cables now blames the ALP because it isn't fit for purpose. ๐Ÿ™„

  • GerardKiely
    Gerard (@GerardKiely) reported

    @BreakfastNews @PaulFletcherMP which world do these idiots live in ? outcomes hahaha from $6b from labor initial NBN and now $56b for 120th speed in world.... using copper wire 56000km not fibre optics ...... FAIL sad using private business technology to remove satelite tech

  • redemptiongiver
    I am .@PRGuy. So is my wife ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰ (@redemptiongiver) reported

    @Telstra Thanks Brandon. I have HFC cable NBN so I am all good. Just thought the "I dug a hole" was funny and that now Telstra has decided NBN is crap so is rolling out their own cable

  • actuallyeeby
    Erica Briony (@actuallyeeby) reported

    "Fixed wireless..." "...is viewed as superior to the NBNโ€™s Sky Muster satellite offering..." yes in the same way that cow **** is viewed as superior to pig ****